HP Hewlett Packard Color LaserJet CM8060 MFP User Manual

HP CM8060/CM8050 Color MFPs  
with Edgeline Technology  
Optimizing your output  
The HP CM8060/CM8050 Color MFPs are designed to work across a broad range of plain  
papers used in the general office. For optimum performance we have provided a set of  
recommended papers on page 4. For best results, be sure to always select the correct printer  
settings for the chosen paper.  
• They are of good quality for their intended use.  
• They work well with the MFPs’ settings.  
This MFP with Edgeline Technology series accepts paper  
such as cut-sheet paper (including recycled), labels,  
glossy and custom-size paper. Weight, grain direction,  
smoothness and moisture content are important factors  
that affect MFP performance and print quality. For heavy  
and glossy paper, select paper type and size on the  
control panel for copy applications and in the printer  
driver for print applications. Using the wrong setting can  
result in unsatisfactory print quality. Always print by type  
for special print paper such as labels, matte brochure,  
heavy paper or glossy paper.  
HP-branded paper is available at www.hp.com/go/paper  
or from your local office supplies retailer (see page 4 for  
recommended types.) These MFPs can also use  
non-HP-brand paper that falls within the specifications for  
supported paper (see pages 4 – 5 of this guide).  
Set the printer for the appropriate type and size of paper:  
Load paper into one of the five paper uptake trays  
(see table below for paper supported in each tray.)  
Select the paper type and size for that tray on the  
control panel.  
Note: Be sure to use paper that falls within the paper  
specifications on this page to support optimal  
running of your MFP (see page 4 as a guide.) Using  
paper that is outside of these HP specifications  
could cause problems that require MFP repair. This  
repair is not covered by the HP warranty or  
service agreements.  
Be sure to choose paper type in your driver when  
printing from your computer (instead of selecting a  
paper tray source).  
The printer’s “smart trays” will pull from the first tray  
containing the paper size and type you selected.  
When you change the paper type in a tray,  
be sure to select the new paper type for that  
tray on the control panel.  
The paper types that are listed on page 4 of this guide  
meet these criteria:  
• They have been tested in these MFPs.  
Using the correct paper input/output option  
Moving paper through the HP CM8060/CM8050 Color MFPs with Edgeline Technology at high speeds is one of  
the MFP’s valuable features. Using the correct tray for each different type of paper will help ensure trouble-free print-  
ing. Here is a chart that will help you select the correct option for each paper.  
Tray or bin  
Capacity  
Paper  
Weight  
Copier platen  
NA  
12.0"x17.1" (305x435 mm)  
Max scanning area  
Any paper that fits  
into the glass area  
plus objects up to  
50mm height  
60 to 135 g/m  
(16 to 36 lb bond)  
11.7"x17" (297x433 mm)  
2
2
ADF input tray  
100 sheets of 75 g/m  
(20 lb bond)  
80 sheets 75 g/m  
(20 lb bond)  
500 sheets 75 g/m  
(20 lb bond)  
Executive, A5, letter, legal,  
11"x17"  
All standard paper types,  
sizes & custom  
Letter, legal (plain paper),  
11"x17"  
Letter, (plain paper)  
2
2
Input tray 1 (bypass)  
Input trays 2, 3, 4  
60 to 220 g/m  
(16 to 58 lb bond)  
2
2
60 to 180 g/m  
(16 to 48 lb bond)  
2
2
Optional input tray 5* 4,000 sheets 75 g/m  
(20 lb bond)  
Auto duplexer  
60 to 180 g/m  
(16 to 48 lb bond)  
2,  
2
NA  
60 to 220 g/m  
60 to 220 g/m  
(16 to 58 lb bond)  
(16 to 58 lb bond)  
2
2
Single output bin**  
250 sheets 75 g/m  
(20 lb bond)  
All standard paper types,  
sizes & custom  
All standard paper types, sizes & 60 to 220 g/m  
custom for bins 1–4 standard paper (16 to 58 lb bond)  
sizes for bin 5, no specialty paper  
60 to 220 g/m  
(16 to 58 lb bond)  
2
Multifunction finisher** 400 sheet bins 1 & 2  
200 sheet bins 3 & 4  
2
2,500 sheet bin 5 of 75 g/m  
(20 lb bond)  
2
4-bin job separator** 400 sheet bins 1 & 2  
All standard paper types,  
sizes & custom  
60 to 220 g/m  
2
200 sheet bins 3 & 4 of 75 g/m  
(20 lb bond)  
(16 to 58 lb bond)  
* Tray 5 is an optional accessory, (sold separately).  
** One output option (sold separately) must be chosen per MFP device. Only one output device may be connected at a time.  
3
Paper for the HP CM8060/CM8050 Color MFPs with Edgeline Technology  
In addition to all the approved and recommended paper, we have developed special glossy paper just for these new MFPs called HP Brochure  
Paper for Edgeline Technology. It is designed to help you deliver superior marketing materials. To order HP Brochure Paper for Edgeline Technology  
HP Papers Supported  
Paper  
Part Number  
Size  
Weight  
Recommended “Paper Type”  
2
HP Office Paper  
HP Office Paper  
HP Office Paper  
HP Office Paper (3-Hole)  
HP Printing Quickpack  
HP Business Copy Paper  
HP Office Recycled Paper  
HP Everyday Copy and Print Paper  
HP Multipurpose Paper  
HP Multipurpose Paper  
HP Multipurpose Paper  
HP Multipurpose Paper 3-Hole  
HP Printing Paper  
HP All-in-One Printing Paper  
HP Color Inkjet Paper  
HP Bright White Inkjet Paper  
HP Bright White Inkjet Paper  
HP LaserJet Paper  
HP LaserJet Paper  
HP Color LaserJet Paper  
HPC8511RC  
HPC8514  
HPC1117  
HPC3HP  
HP2500S  
HPBC11  
8.5"x11"  
8.5"x14"  
11"x17"  
8.5"x11"  
8.5"x11"  
8.5"x11"  
8.5"x11"  
8.5"x11"  
8.5"x11"  
8.5"x14"  
11"x17"  
8.5"x11"  
8.5"x11"  
8.5"x11"  
8.5"x11"  
8.5"x11"  
11"x17"  
8.5"x11"  
11"x17"  
8.5"x11"  
8.5"x11"  
11"x17"  
8.5"x11"  
11"x17"  
8.5"x11"  
11"x17"  
8.5"x11"  
8.5"x11"  
20# (75 g/m )  
20# (75 g/m )  
20# (75 g/m )  
20# (75 g/m )  
20# (75 g/m )  
20# (75 g/m )  
20# (75 g/m )  
20# (75 g/m )  
20# (75 g/m )  
20# (75 g/m )  
20# (75 g/m )  
20# (75 g/m )  
22# (83 g/m )  
20# (75 g/m )  
24# (90 g/m )  
24# (90 g/m )  
24# (90 g/m )  
24# (90 g/m )  
24# (90 g/m )  
24# (90 g/m )  
32# (120 g/m )  
32# (120 g/m )  
32# (120 g/m )  
32# (120 g/m )  
48# (180 g/m )  
48# (180 g/m )  
48# (180 g/m )  
48# (180 g/m )  
Plain  
Plain  
Plain  
Prepunched  
Plain  
Plain  
Recycled  
Plain  
Plain  
Plain  
Plain  
Prepunched  
Plain  
Plain  
Plain  
Plain  
Plain  
Plain  
Plain  
Plain  
Cardstock  
Cardstock  
HP Premium Presentation Matte  
HP Premium Presentation Matte  
HP Edgeline Glossy  
HP Edgeline Glossy  
HP Brochure & Flyer Matte  
HP Brochure & Flyer Matte  
2
2
2
2
2
2
HPE1120C  
HPA510  
2
2
HPM1120C  
HPM1420  
HPM1720  
HPM113H  
HPP1122C  
INP207050  
HPK115  
HPB1124  
HPB1724  
HPJ1124  
HPJ1724  
HPL285R  
HPU1132  
HPU1732  
Q5449A  
Q6595A  
Q8665A  
Q8667A  
Q5445A  
Q5543A  
2
2
2
2
2
2
2
2
2
2
2
2
HP Premium Choice Laser Paper  
HP Premium Choice Laser Paper  
HP Premium Presentation Paper, Matte  
HP Premium Presentation Paper, Matte  
HP Brochure Paper for Edgeline Technology, Glossy  
HP Brochure Paper for Edgeline Technology, Glossy  
HP Brochure Paper and Flyer Paper, Matte  
HP Tri-fold Brochure Paper, Matte  
2
2
2
2
2
2
2
NOTE: When using 11"x17" long grain paper, ensure that the paper's grain direction is set to "long grain." From the control panel select Administration/Device  
Behavior/Tray Behavior/Grain Direction 11"x17" and A3/long-grain paper.  
Selected Non-HP Papers  
Most plain papers will work with the HP CM8060/CM8050 Color MFPs. Although HP cannot control paper formulations for non-HP paper, at the  
time of testing, the papers below were compatible. This list is intended as a guide and is not all-inclusive.  
Recommended  
“Paper Type”  
Setting  
Paper  
8.5"x11"  
8.5"x14"  
11"x17"  
Weight  
16# (60 g/m )  
20# (75 g/m )  
20# (75 g/m )  
20# (75 g/m )  
20# (75 g/m )  
20# (75 g/m )  
20# (75 g/m )  
20# (75 g/m )  
24# (90 g/m )  
20# (75 g/m )  
28# (105 g/m )  
32# (120 g/m )  
60# (162 g/m )  
80# (216 g/m )  
20# (75 g/m )  
2
Boise Cascade X-9  
Boise Cascade X-9  
Boise Cascade Aspen 100  
Domtar Copy  
Husky Xerocopy  
GP Spectrum DP Copy  
GP Copy & Print Paper  
IP HammerMill Fore MP White  
IP HammerMill Fore MP White  
IP Great White Copy Paper  
IP Hammermill Color Copy  
IP Hammermill Color Copy  
IP Hammermill Color Copy Cover  
IP Hammermill Color Copy Cover  
Wausau Exact Multipurpose  
Wausau Exact Eco 100  
Xerox 4200  
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Plain  
Plain  
Recycled  
Plain  
Plain  
Plain  
Plain  
Plain  
Plain  
Cardstock  
Cardstock  
Cardstock  
Cardstock  
Plain  
Recycled  
Plain  
Recycled  
Plain  
2
X
2
2
2
2
X
X
X
X
X
2
X
X
X
X
X
X
X
X
2
2
2
2
2
2
2
X
X
2
2
X
20# (75 g/m )  
24# (90 g/m )  
20# (75 g/m )  
2
2
Mohawk Beckett Concept 100PC Recycled  
NOTE: When using 11"x17" long grain paper, ensure that the paper's grain direction is set to "long grain." From the control panel select Administration/Device  
Behavior/Tray Behavior/Grain Direction 11"x17" and A3/long-grain paper.  
4
Other non-HP Papers  
Papers listed in the below table have had limited testing on the HP CM8060/CM8050 Color MFPs with Edgeline Technology. Results may not  
satisfy all customers’ needs. If output on these papers is not satisfactory, an alternative paper has been recommended when possible.  
Recommended  
“Paper Type”  
Alternative  
Recommended Paper  
Paper  
Badger Envirographic 100  
Boise Cascade Enhanced Color Copier  
Boise Cascade Presentation Laser  
Color Source Premium Color Paper  
Domtar Microprint Color Copy  
Recycled  
Cardstock  
Cardstock  
Plain  
HP Office Recycled Paper  
HP Premium Choice LaserJet Paper  
HP Premium Choice LaserJet Paper  
HP Office Paper  
1
Cardstock  
Cardstock  
Plain  
HP Premium Choice LaserJet Paper  
HP Premium Choice LaserJet Paper  
HP Office Paper  
1
Domtar Microprint Laser  
1
Domtar Multi-System Ultra  
Domtar Colors - Vellum Bristol  
Domtar First Choice Multi Use  
IP Springhill Vellum Bristol Cover  
IP Hammermill Laser Print  
Cardstock  
Plain  
HP Premium Choice LaserJet Paper  
HP Office Paper  
Cardstock  
Cardstock  
Plain  
HP Office Paper, HP Printing Paper  
HP Office Paper  
IP Hammermill Tidal MP  
HP Office Recycled Paper  
IP HammerMill Color Copy  
HP Office Paper  
1
Springhill Index Digital  
Recycled  
Plain  
Neenah Classic Laid Traditional  
Neenah Classic Laid Avon Brilliant White  
Recycle Multi NewLife DP100  
Cardstock  
Plain  
HP Professional Ink Paper  
HP Office Paper  
Xerox Premium Multipurpose 4024  
Gilbert White 25% Cotton Paper  
Wausau Exact Color Copy  
Plain  
HP Office Paper  
Plain  
HP Office Paper  
Plain  
HP Premium Choice LaserJet Paper  
HP Bright Paper  
2
Kodak Bright White Inkjet & Laser Paper  
Plain  
Fox River Evergreen 100PC Script  
Beckett Glacier Vellum  
Recycled  
Plain  
HP Office Recycled Paper  
HP Office Paper  
GP Geo Cycle Recycled Copier  
Weyerhaeuser First Choice Copy Print  
Staples 30% recycled Copy Paper  
Plain  
HP Office Recycled Paper  
HP LaserJet  
Recycled  
Plain  
HP Office Recycled Paper  
No recommendation at this time  
No recommendation at this time  
No recommendation at this time  
No recommendation at this time  
No recommendation at this time  
No recommendation at this time  
No recommendation at this time  
HP Office Recycled Paper  
HP Office Recycled Paper  
HP Office Recycled Paper  
HP Office Recycled Paper  
HP Office Paper  
3
Mead Acid Free Construction Paper  
Recycled  
Label  
4
DuPont Tyvek 1085D  
Neenah UV/Ultra II translucent paper  
Appleton NCR paper 3-part  
Label  
Label  
Xerox Premium Digital Carbonless 3-part  
Label  
5
UPM Raflatac Jet Gloss label stock  
Label  
1
Staples Copy Paper 30PC Recycled  
Recycled  
Recycled  
Recycled  
Recycled  
Recycled  
Plain  
2
Staples Printing Paper 50PC Recycled  
2
Fox River Evergreen 100PC Recycled  
1
Mohawk Color Copy 100PC Recycled  
2
Harbor Premium MP 100PC Recycled  
1
IP Hammermill Inkjet  
2
IP Hammermill Fore MP  
Plain  
HP Office Paper  
1
IP Hammermill Bond 30PC Recycled  
Recycled  
Plain  
HP Office Recycled Paper  
HP Office Paper  
2
Domtar Multi-System Ultra  
2
Domtar Color Ivory MP Smooth  
Plain  
HP Office Paper  
2
Gilbert 25% Cotton  
Plain  
HP Office Paper  
1
Prone to highlighter smear  
Excessive paper curl with high density black printing  
Poor pick reliability and cannot print dark paper colors  
Black ink does not dry well  
Poor label conversion will cause excessive jamming  
2
3
4
5
NOTE: If roller marks are observed on prints, it is recommended to select the “Cardstock” paper type.  
5
Non-Recommended Papers  
Papers coated for off-set and/or Xerogrpahic printing are not recommended for use on the  
HP CM8060/CM8050 Color MFPs with Edgeline Technology becasue the ink does not dry sufficiently.  
The alternative recommended paper is HP Brochure Paper for Edgeline Technology, Glossy.  
Suggestions for selecting recommended paper for document applications  
Getting the most out of the HP CM8060/CM8050 Color MFPs with Edgeline Technology will be driven by using the best  
paper for each job. Here is a chart that will help you select the right paper.  
Document  
Suggested paper  
Characteristics  
2
General office copying  
and printing  
Color document  
HP Office Paper  
HP Office 11"x17"  
HP Bright White 90 g/m  
75 g/m (20 lb bond), 500 sheets, matte finish on both sides  
2
2
250 sheets, matte finish on both sides 90 g/m (24 lb bond)  
Photograph/image  
HP Brochure Paper for Edgeline  
Technology, glossy  
HP Office Paper  
200 sheets, glossy finish coating on both sides  
2
Correspondence  
75 g/m (20 lb bond), 500 sheets, matte finish on both sides  
HP Office Paper 11"x17"  
HP Bright White 90 g/m  
2
2
Letterhead  
Report  
250 sheets, matte finish on both sides, 90 g/m (24 lb bond)  
HP Premium Presentation Paper, matte  
HP Brochure and Flyer Paper, matte  
HP Brochure Paper for Edgeline  
Technology, glossy  
150 sheets, text weight coated matte finish on both sides  
100 sheets, cover weight coated matte finish on both sides  
200 cover weight sheets, glossy finish coating on both sides  
Cover  
Business plan  
HP Brochure Paper for Edgeline  
Technology, glossy  
HP Bright White 90 g/m  
HP Brochure Paper for Edgeline  
Technology, glossy  
200 sheets, glossy finish coating on both sides  
2
2
Proposal  
Brochure  
250 sheets, matte finish on both sides , 90 g/m (24 lb bond)  
200 sheets, glossy finish coating on both sides  
2
90 g/m (24 lb bond)  
Handout, proposal, sales brief, HP Brochure Paper for Edgeline  
200 sheets, glossy finish coating on both sides  
200 sheets, glossy finish coating on both sides  
200 cover weight sheets, glossy finish coating on both sides  
flyer and color image  
Catalog  
Technology, glossy  
HP Brochure Paper for Edgeline  
Technology, glossy  
Postcard  
HP Brochure Paper for Edgeline  
Technology, glossy  
HP Bright White 90 g/m  
HP Brochure Paper for Edgeline  
Technology, glossy  
2
2
Chart  
Sign  
250 sheets, matte finish on both sides, 90 g/m (24 lb bond)  
200 cover weight sheets, glossy finish coating on both sides  
Map  
HP Brochure Paper for Edgeline  
Technology, glossy  
HP Bright White 90 g/m  
200 cover weight sheets, glossy finish coating on both sides  
2
2
Newsletter  
250 sheets, matte finish on both sides, 90 g/m (24 lb bond)  
Restaurant menu  
HP Brochure Paper for Edgeline  
Technology, glossy  
HP Office Paper  
200 cover weight sheets, glossy finish coating on both sides  
2
Training manual  
75 g/m (20 lb bond), 500 sheets, matte finish on both sides  
HP Office - Prepunched  
HP CM8060 Color MFP with Edgeline  
Technology with single output bin  
HP CM8060 Color MFP with Edgeline Technology  
with stapler/stacker and 4-bin job separator and 4000-sheet input tray  
6
Tray specific information  
Selecting the right tray for paper type will  
Printing by type and size of paper  
help maximize print quality and productivity.  
Here’s a quick list for your use.  
You can configure the MFP to select paper  
by type (such as plain, glossy or letterhead)  
and size (such as letter or 11"x17"), rather  
than by source (a tray.)  
Loading specialty brochure paper  
The following HP specialty brochure papers are  
supported only from Tray 1:  
Benefits of printing by type and size  
of paper  
HP Brochure Paper for Edgeline Technology, glossy (letter)  
HP Brochure Paper for Edgeline Technology, glossy (11"x17")  
Printing by type or size means you want the MFP to pull  
paper or print paper from the first tray that is loaded  
with the type or size that you choose. Selecting paper  
by type and size significantly improves print quality for  
heavy paper and glossy paper. Using the wrong setting  
can result in unsatisfactory print quality. Always print by  
type for special print paper such as labels or glossy  
paper. If you want to print by type or size and the trays  
have not been configured for a certain type or size:  
2
HP Premium Presentation, matte 120 g/m (letter)  
2
HP Superior Inkjet Paper 180 g/m matte  
2
HP Brochure and Flyer Paper, matte 180 g/m (letter)  
2
• HP Professional Inkjet Paper 120 g/m matte  
Label construction  
The following HP labels are supported only from Tray 1:  
• HP Multipurpose Paper Labels of any size.  
Load the paper or print paper into Tray 1.  
The following are additional considerations when  
running labels:  
Select the type or size from the Page Setup dialog box,  
the Print dialog box or the Print Properties dialog box.  
Arrangement: Labels can peel off sheets that have  
spaces between the labels, causing serious jams.  
Do not use sheets with missing labels.  
Note: The type and size settings can also be configured  
from the HP Web Jetadmin software for  
networked MFPs.  
Curl: Before printing, labels must lie flat with no  
more than 13mm (0.5 inch) of curl in any direction.  
For Macintosh operating systems, these settings can be  
configured by using the HP LaserJet Utility.  
Condition: Do not use labels that have wrinkles,  
bubbles or other indications of separation.  
Standard paper size  
Standard paper sizes are the sizes marked in the input  
trays or listed in the Paper Handling menu on the control  
panel. Standard sizes are also the options you can select  
when setting paper size at the control panel or in the  
printer driver. Paper sizes that are not marked on the  
input trays or listed in the Paper Handling menu are  
considered custom sizes.  
Note: When printing on labels, make sure to set the  
LABEL type at the control panel when you load the  
tray and in the printer driver when you print your  
print job.  
Cardstock construction  
When selecting cardstock, consider the quality of each  
component:  
Print modes  
Note: Setting print modes incorrectly can damage  
Smoothness: Cardstock should have a smoothness rating  
the MFP.  
of 100 to 180 Sheffield.  
When you select a paper type, you are, in effect,  
instructing the MFP to use a group of printer settings  
(such as print speed and color table) to create the best  
possible print quality. This group of settings is known as  
a print mode, and a different print mode is associated  
with each paper type.  
Curl: Cardstock should lie flat with less than 5mm  
(0.2 inch) of curl.  
Condition: Make sure that the cardstock is not wrinkled,  
nicked or otherwise damaged.  
Size: See the sizes listed for “Using the correct paper  
input/output option” on page 3.  
The chart on the next page shows the types of paper  
that can be selected at the control panel and in the  
printer driver.  
Weight: Make sure to set the “Cardstock” type when you  
load the tray and in the printer driver when you print  
your print job. Heavier types of cardstock, 180-220 g/m  
(48-58 lb bond), should only be fed from Tray 1.  
2
Note: Specify the paper type at the control panel when  
you load the trays and in the printer driver when  
you print your print job.  
Note: See table with “Using the correct paper  
input/output option” on page 3 for maximum and  
minimum paper sizes and maximum and minimum  
paper weights that are supported by the  
finishing devices.  
Transparencies and envelopes  
Not supported.  
7
Print modes  
Type  
Description  
When to use  
Any type  
Plain  
Use only when user will define the paper type from their computer  
2
Used for everyday office paper  
Optimized print setting for this paper  
Plain uncoated paper < 150 g/m (40 lb bond)  
2
HP Matte Premium  
120g  
HP Matte Brochure 180g Optimized print setting for this paper  
Only to be used for HP Premium Presentation matte 120 g/m or  
2
HP Professional Inkjet Paper 120 g/m matte  
2
Only to be used for HP Brochure and Flyer Paper matte 180 g/m or  
2
HP Superior Inkjet Paper 180 g/m matte  
HP Matte Cover 200g  
HP Glossy Edgeline 180g Optimized print setting for this paper  
Cardstock  
Matte  
Optimized print setting for this paper  
Only to be used for this HP branded paper  
2
Only to be used for HP Brochure Paper for Edgeline Technology 180 g/m  
2
Optimized for physical properties of  
heavier weight paper at a reduced speed  
Optimized for high-quality printing  
at a reduced speed  
Plain uncoated paper from 160–220 g/m (60–80 lb cover)  
If using 11" x 17" paper, then the paper must be long grain or greater  
2
than 120 g/m  
Matte Brochure  
Matte Cover  
Labels  
Optimized for high-quality printing on  
If using 11" x 17" paper, then the paper must be long grain or greater  
2
digital color copy paper at a reduced speed than 120 g/m  
2
Optimized for physical properties of  
heavier weight paper at a reduced speed  
Optimized for physical properties of  
plain paper labels at a reduced speed  
Optimized for physical properties  
of textured letterhead papers  
Maintains page order of preprinted  
serialized forms  
Optimized for physical properties of  
prepunched plain paper  
Used for everyday office paper  
Optimized for physical properties of higher Fine (rag, cotton, etc.) uncoated paper < 150 g/m (40 lb bond)  
quality bond paper  
Used for everyday office recycled  
(30–100%) paper  
Plain uncoated paper from 160–220 g/m (60–80 lb cover)  
Uncoated non-glossy  
2
Letterhead  
Preprinted  
Prepunched  
Fine (rag, cotton, etc.) uncoated paper < 150 g/m (40 lb bond)  
2
Plain uncoated paper < 150 g/m (40 lb bond)  
2
Letter (3-hole) or (2- or 4-hole) plain uncoated paper < 150 g/m  
(40 lb - bond) only  
2
Colored  
Bond  
Plain uncoated paper < 150 g/m (40 lb bond)  
2
2
Recycled  
Plain uncoated paper < 150 g/m (40 lb bond)  
Paper-related copy and print quality issues  
This table lists copy quality and print quality issues that might be related to the paper that is used. If you encounter a copy quality  
or print quality problem that is not listed here, or the recommended actions do not solve the problem, see “Image Quality  
Problems” in the HP CM8060/CM8050 MFPs with Edgeline Technology Quick Reference Guide.  
Issue  
Recommended action  
Wrinkles in printed areas (cockle)  
Excessive cockle is caused by a bad combination of the image, paper and weather.  
• Excessively dry paper cockles more. Store paper at proper humidity (45%-55%).  
• Lighter weight papers cockle more than heavier weights.  
• Black ink cockles more than color ink. Consider changing the color of a graphic.  
Printing on 11" x 17"  
(and other large  
To optimize print quality and avoid paper jams, your HP CM8060/CM8050 MFP will sometimes print very  
slowly on 11"x17" paper that is short grain and less than 120 g/m (32 lb bond).  
2
formats) is exceedingly slow  
• Use only long grain 11"x17" paper. If you know that your paper is a long grain type, set the  
administrator option for “Grain Direction 11x17 and A3” to “Long-grain Paper.”  
2
• If your paper is short grain but has a weight of at least 120 g/m (32 lb bond) you may set the  
administrator option for “Grain Direction 11"x17" and A3” to “Long-grain Paper.”  
Output is wet to  
the touch  
The combination of certain papers that don’t dry quickly and poor weather conditions may result in longer  
drying times.  
• Change your paper to a recommended paper or set the paper type to “Cardstock.”  
Printed page is  
excessively curled  
Excessive curl is caused by a bad combination of the image, paper and weather.  
• Excessively dry paper curls more. Store paper at proper humidity (45%-55%).  
• Black ink causes curl more than color ink. Consider changing the color of a graphic.  
• Many 100% recycled papers and lighter weight papers curl badly. Consider using a  
different paper.  
8
Paper-related copy and print quality issues (continued)  
Issue  
Recommended action  
Ink marks in white areas  
(ghosting)  
Certain large print jobs having a repetitive image on slow-drying paper can cause ink to be deposited  
where not intended.  
• Consider using a recommended paper.  
• Set the paper type to “Cardstock” or “Labels.”  
Ink marks on the back side  
of the page  
If pre-punched paper is used and the printed area extends over the punched holes, ink can be deposited  
onto the printing surface of the MFP.  
• Set the paper type to “Pre-punched” and make sure the paper is loaded with the holes toward the front of  
the MFP. The image will be electronically trimmed away from the holes. After a serious paper jam, some  
ink residue may remain on the MFP’s printing surface.  
• Print a few more pages to remove the ink.  
Strike-through  
Excessive visibility of the printed image from the back side of the sheet is due to paper that has low  
opaqueness or is too thin.  
• Consider using a heavier or higher quality paper.  
Smeared ink on glossy paper  
Your HP CM8060/CM8050 has been designed to work well on a large variety of plain uncoated office  
papers. However, there are many coated (glossy) papers that do not work well.  
• Never use coated paper developed for offset printing.  
• Only use HP Brochure Paper for Edgeline Technology.  
Paper jams  
• Discard dog-eared sheets or wrinkled sheets.  
• Only trim paper down to custom sizes after printing.  
• If paper jams occur frequently when printing onto 11"x17" size paper, it may be because you are using  
a short grain paper type. If your 11"x17" paper is not a long grain type, and has a weight of less than  
2
120 g/m (32 lb bond), you should set the administrator option for “Grain Direction  
11" x 17" and A3” to “Short-grain Paper.”  
Multi-feeds  
Sheets can occasionally stick to each other or be damaged such that several sheets are held together.  
• Discard dog-eared sheets or wrinkled sheets.  
• Do not mix different paper types in a tray.  
• Fan the paper ream to separate the sheets before putting into the tray.  
Pages don’t feed from trays  
Some papers are manufactured with excessive amounts of fillers such as talc. These fillers can cause the  
feed rollers to lose their necessary friction.  
• Consider using a different paper.  
11" x 17" print turns  
pinkish over time  
Switch to HP Office 11"x17"  
Printed in the U.S.  
© 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change  
without notice. The only warranties for HP products and services are set forth in the express warranty  
statements accompanying such products and services. Nothing herein should be construed as constituting  
an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.  
4AA1-7975 ENUC, September 2008  

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