Brother MFC 8870DW User Manual

USER’S GUIDE  
MFC-8460N  
MFC-8860DN  
MFC-8870DW  
Approval Information and Compilation and  
Publication Notice  
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE  
FITTED WITH THE APPROPRIATE CONNECTOR.  
APPROVAL INFORMATION  
Brother advises that this product may not function correctly in a country other than where it was  
originally purchased, and does not offer any warranty in the event that this product is used on  
public telecommunication lines in other countries.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,  
covering the latest product descriptions and specifications.  
The contents of this manual and the specifications of this product are subject to change without  
notice.  
Brother reserves the right to make changes without notice in the specifications and materials  
contained herein and shall not be responsible for any damages (including consequential) caused  
by reliance on the materials presented, including but not limited to typographical and other errors  
relating to the publication.  
i
EC Declaration of Conformity under the R & TTE  
Directive  
ii  
Table of Contents  
iii  
Sending a 2-sided fax from the ADF  
iv  
LDAP (Lightweight Directory Access Protocol) Search  
(MFC-8860DN and MFC-8870DW only) ...................................................53  
v
Duplex (2-sided) copying  
vi  
vii  
viii  
General information  
1
1
Using the  
Accessing the  
documentation  
1
complete User’s Guide  
1
Thank you for buying a Brother machine!  
Reading the documentation will help you  
make the most of your machine.  
The printed User’s Guide does not contain all  
the information about your machine. The  
advanced features of the Printer, Network,  
Scanner, and PC Fax are explained in the  
complete User’s Guide that you can find on  
the CD-ROM.  
Symbols and conventions  
used in the documentation  
1
Viewing documentation  
1
The following symbols and conventions are  
used throughout the documentation.  
®
Viewing documentation (Windows )  
1
Bold  
Bold style indentifies keys on  
the machine control panel or  
computer screen.  
To view the documentation, from the Start  
menu, point to Brother, MFL Pro Suite from  
the program group, and then click  
User’s Guide.  
Italics  
Italicized style emphasises an  
important point or refers you to  
a related topic.  
If you have not installed the software, you can  
find the documentation by following the  
instructions below:  
Courier Courier New font identifies the  
New  
messages shown on the LCD  
of the machine.  
a Turn on your PC. Insert the Brother  
®
CD-ROM labelled Windows into your  
CD-ROM drive.  
Warning icons tell you what to do to  
avoid the risk of injury.  
b If the language selection screen  
Electrical Hazard icons alert you to a  
possible electrical shock.  
appears, click your language.  
c If the model name screen appears, click  
your model name.The CD-ROM main  
menu will appear.  
Hot Surface icons warn you not to  
touch machine parts that are hot.  
Caution icons tell you about  
procedures you must follow to  
prevent damaging the machine.  
Incorrect setup icons alert you to  
devices and operations that are not  
compatible with the machine.  
Note icons give useful tips.  
2
         
General information  
If this window does not appear, use  
How to find Internet FAX instructions  
(MFC-8860DN and MFC-8870DW only)  
®
1
Windows Explorer to find and run the  
setup.exe program from the root  
directory of the Brother CD-ROM.  
1
You can find the instructions in the Network  
User’s Guide on the CD-ROM.  
d Click Documentation.  
®
Viewing Documentation (Macintosh )  
1
e Click the documentation you want to  
read:  
®
a Turn on your Macintosh . Insert the  
®
Brother CD-ROM labelled Macintosh  
into your CD-ROM drive. The following  
window will appear.  
Setup Guide: Setup and software  
installation instructions.  
User's Guide: User’s Guide for  
stand-alone operations, Network  
User’s Guide, and Software User’s  
Guide.  
PaperPort User's Guide: Document  
management software.  
How to find Scanning instructions  
1
There are several ways you can scan  
documents. You can find the instructions as  
follows:  
b Double-click the Documentation icon.  
Software User's Guide:  
1
c If the language selection screen  
®
How to scan using Windows  
appears, double-click your language.  
®
(For Windows 98/98SE/Me/2000  
d Click the documentation you want to  
read:  
®
Professional and Windows XP)  
Setup Guide: Setup and Software  
installation instructions.  
User's Guides: User’s Guide for  
stand-alone operations, Network  
User’s Guide, and Software User’s  
Guide.  
Using ControlCenter2  
®
(For Windows 98/98SE/Me/2000  
®
Professional and Windows XP)  
Network Scanning  
®
PaperPort User's Guide:  
1
Instructions for scanning directly from  
®
®
ScanSoft PaperPort  
3
Chapter 1  
How to find Scanning instructions  
1
There are several ways you can scan  
documents. You can find the instructions as  
follows:  
Software User's Guide:  
1
®
Scanning from a Macintosh (For Mac  
®
®
OS 9.1-9.2/Mac OS X 10.2.4 or  
greater)  
®
Using ControlCenter2 (For Mac OS X  
10.2.4 or greater)  
®
Network Scanning (For Mac OS X 10.2.4  
or greater)  
®
®
Presto! PageManager User's Guide:  
1
Instructions for scanning directly from  
®
®
Presto! PageManager  
How to find Internet FAX instructions  
(MFC-8860DN and MFC-8870DW only)  
1
You can find the instructions in the Network  
User’s Guide on the CD-ROM.  
4
General information  
Control panel overview  
1
1
MFC-8460N, MFC-8860DN and MFC-8870DW have similar control keys.  
1
2
3
11  
10  
9
1
One-Touch keys  
a or b  
These 20 keys give you instant access to 40  
previously stored numbers.  
Scrolls through the menus and options.  
5
Dial pad  
Shift  
Used to enter telephone and fax numbers or to  
enter text.  
The # key temporarily switches the dialling  
mode from Pulse to Tone during a telephone  
call.  
Lets you access One-Touch numbers 21 to 40  
when held down.  
2
3
4
Status LED (light emitting diode)  
The LED will flash and change colour  
depending on the machine’s status.  
6
7
Stop/Exit  
Stops an operation or exits from a menu.  
LCD (liquid crystal display)  
Displays messages to help you use your  
machine.  
Start  
Starts sending a fax, making a copy or  
scanning.  
Menu keys:  
Menu  
Accesses the main menu.  
Clear/Back  
Deletes entered data or lets you exit the  
menu.  
OK  
Selects a setting.  
d or c  
Scrolls backwards or forwards through menu  
selections. Changes the volume when in fax  
or standby mode.  
5
 
Chapter 1  
3
4
5
6
9
8
7
8
Copy keys  
9
Mode keys  
Duplex (MFC-8860DN and MFC-8870DW  
only)  
FAX  
Lets you print copies on both sides of the  
paper.  
Puts the machine in Fax mode.  
Contrast/Quality (MFC-8860DN and  
MFC-8870DW only)  
Scan  
Puts the machine in Scan mode.  
Lets you change the quality or contrast for  
the next copy.  
(For details about scanning, see Software  
User’s Guide on the CD-ROM.)  
Contrast (MFC-8460N only)  
Lets you change the contrast for the next  
copy.  
Copy  
Puts the machine in Copy mode.  
Quality (MFC-8460N only)  
Lets you change the quality for the next  
copy.  
Enlarge/Reduce  
Reduces or enlarges copies.  
Tray Select  
Lets you change which tray will be used for  
the next copy.  
Sort  
Sorts multiple copies using the ADF.  
N in 1  
You can choose N in 1 to copy 2 or 4 pages  
onto one page.  
6
 
General information  
10 Fax and telephone keys  
Tel/R  
Lets you answer an incoming call on an  
external phone.  
1
When connected to a PBX, you can use this  
key to gain access to an outside line, to recall  
an operator, or to transfer a call to another  
extension.  
Resolution  
Sets the resolution when sending a fax.  
Search/Speed Dial  
Lets you look up numbers stored in the  
dialling memory and LDAP server*  
(*MFC-8860DN and MFC-8870DW only).  
You can search the stored number  
alphabetically.  
It also lets you look up the stored number in  
Speed-Dial numbers by pressing Shift and  
Search/Speed-Dial simultaneously and  
then the three-digit number.  
Redial/Pause  
Redials the last number called. It also inserts  
a pause when programming quick dial  
numbers.  
11 Print keys  
Secure  
You can print data saved in memory by  
entering your four-digit password.  
Job Cancel  
Press this key to cancel a print job and clear  
the machine’s memory.  
7
Chapter 1  
Status LED indications  
1
The Status LED (light emitting diode) will flash and change color depending on the machine’s  
status.  
The LED indications shown in the table below are used in the illustrations in this chapter.  
LED  
LED Status  
LED is off.  
LED is on.  
Green  
Green  
Yellow  
Yellow  
Red  
LED is blinking.  
Red  
LED  
Machine Status  
Description  
Sleep Mode  
The power switch is off or the machine is in Sleep mode.  
Warming Up  
The machine is warming up for printing.  
Green  
Ready  
The machine is ready to print.  
Green  
Receiving Data  
The machine is either receiving data from the computer,  
processing data in memory or printing data.  
Yellow  
Yellow  
Data Remaining in  
Memory  
Print data remains in the machine memory.  
8
 
General information  
Service error  
Follow the steps below.  
1. Turn off the power switch.  
1
2. Wait a few seconds, and then turn it back on and try to print  
again.  
Red  
If you cannot clear the error and see the same service call  
indication after turning the machine back on, please call your  
Brother dealer for service.  
Cover open  
The front cover, back cover, fuser cover or document cover is  
open. Close the cover.  
Toner Life End  
Paper error  
Replace the toner cartridge with a new one.  
Red  
Put paper in the tray or clear the paper jam. Check the LCD  
message.  
Scan lock  
Others  
Check that the scanner lock lever is released.  
Check the LCD message.  
Out of memory  
Memory is full.  
Note  
When the power switch is off or the machine is in Sleep mode, the LED is off.  
9
Loading documents and paper  
2
2
a Unfold the ADF document output  
Loading documents  
2
support flap (1).  
All fax, scan and copy operations can be  
performed from the ADF or the scanner  
glass.  
1
Using the ADF  
2
You can use the ADF (automatic document  
feeder) to fax, scan or copy sheets of paper.  
The ADF feeds each sheet one at a time.  
When loading the ADF, make sure that  
documents written with ink are completely  
dry.  
b Fan the pages well.  
Single-Sided Document  
c Place your documents face up, top edge  
first in the ADF until you feel them touch  
the feed roller.  
Documents must be from 148.0 to 215.9 mm  
wide (5.8 to 8.5 inches) wide and 148.0 to  
355.6 mm (5.8 to 14 inches) long, and of a  
d Adjust the paper guides to fit the width of  
2
standard weight (80 g/m (20 lb)).  
your documents.  
2-Sided Document  
(MFC-8860DN and MFC-8870DW only)  
When you load a 2-sided document, the  
document must be from 148.0 to 215.9 mm  
(5.8 to 8.5 inches) wide and 148.0 to 297.0  
mm (5.8 to 11.7 inches) long.  
For information on the capacity of the ADF  
CAUTION  
To avoid damaging your machine while  
using the ADF, do not pull on the document  
while it is feeding.  
To scan non standard documents, see  
10  
     
Loading documents and paper  
Using the scanner glass  
2
Acceptable paper and  
other media  
2
You can use the scanner glass to fax, scan,  
or copy the pages of a book or single sheets  
of paper. Documents can be up to 215.9 mm  
wide to 355.6 mm long (8.5 inches wide to  
14 inches long).  
Print quality may vary according to the type of  
paper you use.  
2
You can use the following types of media:  
plain paper, transparencies, labels or  
envelopes.  
To use the scanner glass, the ADF must be  
empty.  
For best results, follow the instructions below:  
a Lift the document cover.  
Use paper made for plain paper copying.  
2
Use paper that is 75 to 90 g/m (20 to  
24 lb).  
Use labels or transparencies which are  
designed for use in laser printers.  
When using transparencies remove each  
sheet immediately to prevent smudging or  
paper jams.  
Let printed paper cool down before  
removing it from the output tray.  
Use long grain paper with a neutral Ph  
value, and a moisture content around 5%.  
Recommended media  
2
b Using the document guidelines on the  
left, centre the document face down on  
the scanner glass.  
To get the best print quality, we suggest using  
the following paper.  
c Close the document cover.  
Paper Type  
Item  
2
Plain paper  
Xerox Premier 80 g/m  
CAUTION  
2
Xerox Business 80 g/m  
M-real DATACOPY 80 g/m  
Recycled paper Xerox Recycled Supreme  
If the document is a book or is thick, do not  
slam the cover or press on it.  
2
Transparency  
Labels  
3M CG 3300  
Avery laser label L7163  
11  
       
Chapter 2  
Handling and using media  
2
Store paper in its original packaging, and  
keep it sealed. Keep the paper flat and  
away from moisture, direct sunlight and  
heat.  
Avoid touching either side of  
transparencies, as this can decrease the  
print quality.  
Only use transparencies recommended  
for laser printing.  
Only use sharply creased envelopes.  
Improper Setup  
Do not use any of the following paper, as  
they will cause paper feed problems:  
damaged, coated, curled, wrinkled, highly  
textured, irregularly shaped, or paper which  
has previously been printed on by a printer.  
1
4 mm (0.08 in.) or longer  
12  
 
Loading documents and paper  
Paper capacity of the paper tray  
2
Paper size  
Paper types  
No. of sheets  
Paper Tray  
(Tray #1)  
A4, Letter, Executive, A5, Plain paper, Recycled up to 250  
2
A6, B5 and B6  
paper and Bond paper  
[80 g/m (20 lb)]  
up to 10  
2
Transparency  
Multi-purpose tray Width: 69.9 to 215.9 mm  
Plain paper, Recycled up to 50  
2
(MP tray)  
(2.75 to 8.5 in.)  
paper, Bond paper,  
Envelope and Labels  
[80 g/m (20 lb)]  
Length: 116.0 to 406.4 mm  
(4.57 to 16.0 in.)  
Transparency  
up to 10  
2
Paper Tray  
(Tray #2)  
A4, Letter, Executive, A5, Plain paper, Recycled  
B5 and B6 paper and Bond paper  
up to 250 [80 g/m ]  
13  
Chapter 2  
d Fan the stack of paper well to avoid  
Loading paper, and  
other media  
paper feeding problems.  
2
2
When printing on plain paper 60 to 105 g/m  
(16 to 28 lb) or laser transparencies use the  
paper tray.  
For printing on other types of media use the  
MP tray (Multi purpose tray).  
e Insert the paper into the paper tray with  
the top edge of the paper first, and the  
print side down.  
Loading paper  
2
Make sure that the paper is flat in the  
tray and below the maximum paper  
mark (1).  
a Unfold the output paper tray support  
flap.  
b Pull the paper tray completely out of the  
1
machine.  
c While pressing the blue paper-guide  
release lever (1), slide the paper guides  
to fit the paper size. Make sure that the  
guides are firmly in the slots.  
f Push the paper tray firmly back into the  
machine.  
1
1
14  
   
Loading documents and paper  
Loading Envelopes  
2
Loading envelopes and other  
media  
Before loading, press the corners and sides  
of the envelopes to make them as flat as  
possible.  
2
Use the MP tray when printing envelopes,  
labels, and thick paper.  
2
a Open the MP tray and lower it gently.  
CAUTION  
Do not use any of the following types of  
envelope, as they will cause paper feed  
problems:  
1 Envelopes with a baggy construction.  
2 Embossed envelopes (those with a  
raised surface).  
3 Envelopes with clasps or staples.  
b Pull out the MP tray support.  
4 Envelopes that are pre-printed on the  
inside.  
Triangular  
Double  
flap  
Rounded  
flap  
Glue  
2
flap  
2
2
2
c Insert the media into the MP tray with  
the top edge first and the printing side  
face up.  
15  
 
Chapter 2  
Printable Area when printing from a  
computer  
Printable Area  
2
2
When using the default driver the printable  
area is smaller than the paper size, as shown  
below.  
Printable Area for copies  
2
The printable area of your machine begins at  
approximately 3 mm (0.12 in.) from the top  
and bottom and 2.05 mm (0.08 in.) from both  
sides of the paper.  
Portrait  
2
2
1
2
2
1
1
1
1
2
4.23 mm (0.16 in.)  
6.01 mm (0.24 in.)  
1
2
3 mm (0.12 in.)  
Landscape  
2.05 mm (0.08 in.)  
Note  
2
2
This printable area shown above is for a  
single copy or a 1 in 1 copy using A4 size  
paper. The printable area changes with  
the paper size.  
1
1
1
2
4.23 mm (0.16 in.)  
5 mm (0.19 in.)  
Note  
The printable area shown above is for A4  
size paper. The printable area changes  
with the paper size.  
16  
 
General setup  
3
3
Mode timer  
3
Paper settings  
3
The machine has three mode keys on the  
control panel: Fax, Scan, and Copy.  
Paper Type  
3
3
You can set how much time the machine  
takes after the last Copy or Scan operation to  
return to Fax mode. If you select Off, the  
machine will stay in the mode you used last.  
This setting also sets the time the machine  
will change from individual user to public user  
when using Secure Function Lock. See  
Set up the machine for the type of paper you  
are using. This will give you the best print  
quality.  
a Choose one of the options below:  
To set the paper type for the  
MP Traypress Menu, 1, 2, 1.  
To set the paper type for Tray#1  
press Menu, 1, 2, 2.  
To set the paper type for Tray#2  
press Menu, 1, 2, 3 if you installed  
the optional tray.  
12.Paper Type  
1.MP Tray  
a Press Menu, 1, 1  
a
Plain  
b
Thick  
11.Mode Timer  
Select ab & OK  
a
0 Sec  
30 Secs  
1 Min  
Select ab & OK  
b Press aor bto select Thin, Plain,  
Thick, Thicker, Transparencyor  
Recycled Paper. Press OK.  
b
b Press aor bto select 0 Sec,  
30 Secs, 1 Min, 2 Mins, 5 Minsor  
Off. Press OK.  
c Press Stop/Exit.  
Note  
c Press Stop/Exit.  
• Transparency is not available for the  
optional Tray #2.  
• You can choose Transparencyonly if  
A4, Letter, Legalor Foliosize was  
chosen as the paper size.  
17  
       
Chapter 3  
Paper Size  
3
Tray use in Copy mode  
3
You can use nine sizes of paper for printing  
copies: A4, Letter, Legal, Executive, A5, A6,  
B5, B6 and Folio, and four sizes for printing  
faxes: A4, Letter, Legal or Folio.  
You can change the default tray priority that  
the machine will use for printing copies.  
When you select Tray#1 Only, MP Onlyor  
Tray#2 Only , the machine takes paper  
When you change the type of paper you load  
in the machine, you will also need to change  
the setting for paper size at the same time.  
This is so your machine can fit an incoming  
fax onto the page.  
only from that tray. If the selected tray is out  
of paper, No Paperwill appear on the LCD.  
Insert the paper in the empty tray.  
When you select T1>T2>MP, the machine  
takes paper from Tray #1 until it is empty,  
then from Tray #2, then from the MP tray.  
When you select MP>T1>T2, the machine  
takes paper from the MP tray until it is empty,  
then from Tray #1, then from Tray #2.  
a Choose one of the options below:  
To set the paper size for the  
MP Traypress Menu, 1, 3, 1.  
To set the paper size for Tray#1  
press Menu, 1, 3, 2.  
To change the tray settings follow the  
instructions below:  
To set the paper size for Tray#2  
press Menu, 1, 3, 3 if you installed  
the optional tray.  
a Press Menu, 1, 7, 1.  
13.Paper Size  
1.MP Tray  
17.Tray Use  
1.Copy  
a
A4  
a
Tray#1 Only  
b
Letter  
b
MP Only  
Select ab & OK  
Select ab & OK  
b Press aor bto select A4, Letter,  
Legal, Executive, A5, A6, B5, B6,  
Folioor Any.  
b Press a or bto select Tray#1 Only,  
Tray#2 Only , MP Only,  
MP>T1>T2 or T1>T2 >MP. Press OK.  
Press OK.  
1
Tray#2 Onlyand T2appear only if the  
optional tray is installed.  
c Press Stop/Exit.  
c Press Stop/Exit.  
Note  
Legal, Folioand Anyappear only when  
you select the MP tray (Menu, 1, 3, 1).  
Note  
• When loading the documents from the  
ADF and MP>T1>T2or T1>T2>MPis  
selected, the machine looks for the tray  
with the most suitable paper and takes  
paper from that tray. If no tray has suitable  
paper, the machine takes paper from the  
tray with the highest priority.  
• A6 size is not available for the optional  
Tray #2.  
• If you select Anyfor the MP Tray Paper  
Size: You must choose MP Onlyfor the  
Tray Use setting. You cannot use the Any  
Paper Size selection for the MP tray when  
making N in 1 copies. You must choose  
one of the other available Paper Size  
selections for the MP tray.  
• When using the scanner glass, your  
document is copied from the tray with the  
highest priority even if more suitable paper  
is in another paper tray.  
18  
       
General setup  
Tray use in Fax mode  
3
Tray use in Print mode  
3
You can change the default tray priority that  
the machine will use for printing received  
faxes.  
You can change the default tray the machine  
will use for printing from your computer.  
a Press Menu, 1, 7, 3.  
When you select Tray#1 Only, MP Onlyor  
17.Tray Use  
3.Print  
Tray#2 Only , the machine takes paper  
only from that tray. If the selected tray is out  
of paper, No Paperwill appear on the LCD.  
Insert the paper in the empty tray.  
3
a
Tray#1 Only  
b
MP Only  
Select ab & OK  
When you select T1>T2>MP, the machine  
takes paper from Tray #1 until it is empty,  
then from Tray #2, then from the MP tray.  
When you select MP>T1>T2, the machine  
takes paper from the MP tray until it is empty,  
then from Tray #1, then from Tray #2.  
b Press aor bto select Tray#1 Only,  
Tray#2 Only , MP Only, MP>T1>T2  
1
or T1>T2 >MP. Press OK.  
1
Tray#2 Onlyand T2appear only if the  
optional tray is installed.  
Note  
Note  
• The setting in the printer driver will take  
priority over the setting made on the  
control panel.  
• You can use four sizes of paper for  
printing faxes: A4, Letter, Legal or Folio.  
When a suitable size is not in any of the  
trays received faxes will be stored in the  
machines memory and  
Check Paper Sizewill appear on the  
LCD. For details, see Check Paper Size  
• If the control panel is set to  
Tray#1 Only, Tray#2 Only, MP Only  
or MP>T1>T2and you choose ‘Auto  
Select’ in the printer driver, the tray use  
will be MP>T1>T2.  
If the control panel is set to T1>T2>MPand  
you choose ‘Auto Select’ in the printer  
driver, the tray use will remain T1>T2>MP.  
• If the tray is out of paper and received  
faxes are in the machines memory,  
No Paperwill appear on the LCD. Insert  
paper in the empty tray.  
a Press Menu, 1, 7, 2.  
17.Tray Use  
2.Fax  
a
b
Tray#1 Only  
MP Only  
Select ab & OK  
b Press aor bto select Tray#1 Only,  
Tray#2 Only, MP Only, MP>T1>T2  
or T1>T2 >MP. Press OK.  
1
Tray#2 Onlyand T2appear only if the  
optional tray is installed.  
19  
         
Chapter 3  
Speaker volume  
3
Volume Settings  
3
You can select a range of speaker volume  
levels, from Highto Off.  
Ring volume  
3
You can change the volume through the  
menu, by following the instructions below:  
You can select a ring volume level from a  
range of settings, from Highto Off.  
a Press Menu, 1, 4, 3.  
While in Fax mode press  
or  
to  
adjust the volume level. The LCD shows the  
current setting, and each key press will  
14.Volume  
3.Speaker  
a
b
Med  
High  
change the volume to the next. The machine  
will keep the new setting until you change it.  
Select ab & OK  
You can also change the volume through the  
menu, by following the instructions below:  
b Press aor bto select Off, Low, Medor  
High. Press OK.  
a Press Menu, 1, 4, 1.  
c Press Stop/Exit.  
14.Volume  
1.Ring  
a
Med  
b
High  
Select ab & OK  
b Press aor bto select Off, Low, Medor  
High. Press OK.  
c Press Stop/Exit.  
Beeper volume  
3
When the beeper is on, the machine will beep  
when you press a key, make a mistake, or  
after you send or receive a fax. You can  
select a range of volume levels, from Highto  
Off.  
a Press Menu, 1, 4, 2.  
14.Volume  
2.Beeper  
a
Med  
b
High  
Select ab & OK  
b Press aor bto select Off, Low, Medor  
High. Press OK.  
c Press Stop/Exit.  
20  
         
General setup  
Automatic daylight  
savings time  
Ecology features  
3
3
Toner save  
3
You can set the machine to change  
automatically for Daylight Savings Time. It  
will set itself forward one hour in the Spring,  
and back one hour in the Autumn.  
You can save toner using this feature. When  
you set toner save to On, print appears  
lighter. The default setting is Off.  
3
a Press Menu 1, 5.  
a Press Menu, 1, 6, 1.  
15.Auto Daylight  
16.Ecology  
1.Toner Save  
a
b
On  
Off  
a
b
On  
Off  
Select ab & OK  
Select ab & OK  
b Press aor bto select On, or Off.  
Press OK.  
b Press aor bto choose On(or Off).  
Press OK.  
c Press Stop/Exit.  
c Press Stop/Exit.  
Note  
For some countries, the factory setting is  
off.  
21  
     
Chapter 3  
Sleep time  
3
Turning off the scanner lamp  
3
Setting the sleep time reduces power  
consumption by turning off the fuser while the  
machine is idle.  
The scanner lamp stays on for 16 hours  
before automatically switching off to preserve  
the life of the lamp and reduce power  
consumption.  
You can choose how long the machine must  
be idle (from 00 to 99 minutes) before it goes  
into sleep mode. When the machine receives  
a fax, computer data or makes a copy, the  
timer will reset. The default setting is 05  
minutes.  
To turn the scanner lamp off manually press  
the d and ckeys simultaneously. The  
scanner lamp will remain turned off until the  
next time you use the scanning feature.  
Note  
While the machine is in sleep mode the LCD  
will display Sleep. When printing or copying  
in sleep mode, there will be a short delay  
while the fuser warms up.  
Turning the lamp off regularly will reduce  
the lamp’s life.  
a Press Menu 1, 6, 2.  
LCD Contrast  
3
16.Ecology  
2.Sleep Time  
You can change the contrast to make the  
LCD look lighter or darker.  
Sleep Time:05Min  
Enter & OK Key  
a Press Menu, 1, 8.  
b Enter the length of time the machine is  
idle before entering sleep mode (00 to  
99). Press OK.  
18.LCD Contrast  
-
nnonn+  
Select d c & OK  
c Press Stop/Exit.  
To turn off sleep mode, press Secure and  
Job Cancel at the same time in b. Press a  
or bto select Off(or On).  
b Press c to make the LCD darker.  
Or press dto make the LCD lighter.  
Press OK.  
Press OK.  
c Press Stop/Exit.  
Note  
When you turn off sleep mode, the setting  
will take effect the next time the machine  
copies, prints or is turned off and on.  
22  
         
Security features  
4
4
Setting up the password  
4
Security  
4
a Press Menu, 1, 9, 1.  
Setting Lock  
4
19.Security  
1.Setting Lock  
Setting Lock lets you set a password to stop  
other people from accidentally changing your  
machine settings.  
New Passwd:  
Enter & OK Key  
4
b Enter a four-digit number for the  
password. Press OK.  
Make a careful note of your password. If you  
forget it, please call your Brother dealer or  
Brother Customer Service.  
c Re-enter your password when the LCD  
shows Verify:. Press OK.  
While setting lock is On, it is not possible to  
change the following settings without a  
password:  
d Press Stop/Exit.  
Date/Time  
Changing your password  
4
Station ID  
Quick-Dial settings  
Mode Timer  
Paper Type  
Paper Size  
Volume  
a Press Menu, 1, 9, 1.  
19.Security  
1.Setting Lock  
a
On  
b
Set Password  
Select ab & OK  
b Press aor bto select Set Password.  
Press OK.  
Auto Daylight  
Ecology  
c Enter your four-digit password.  
Press OK.  
Tray Use  
LCD Contrast  
Security settings  
d Enter a four-digit number for the new  
password. Press OK.  
e Re-enter your password when the LCD  
shows Verify:. Press OK.  
f Press Stop/Exit.  
23  
       
Chapter 4  
Turning Setting Lock on/off  
4
Secure Function Lock  
4
If you enter the wrong password when  
following the instructions below, the LCD will  
show Wrong Password. Re-enter the  
correct password.  
Secure Function Lock lets you restrict Public  
access to certain machine functions (Fax Tx,  
Fax Rx, Copy, Scan and PCprint ).  
1
PCprint includes PC Fax Send as well as all print  
jobs.  
Turning Setting Lock on  
4
This feature also prevents users from  
changing the default settings of the machine  
by limiting access to the Menu settings.  
a Press Menu, 1, 9, 1.  
19.Security  
1.Setting Lock  
Disabling at least one function is required to  
turn on Secure Function Lock for the Public  
user.  
a
b
On  
Set Password  
Select ab & OK  
Access to restricted operations can be  
enabled by creating a restricted user.  
Restricted users must select the stored name  
and enter a password to use the machine.  
b Press aor bto select On.  
Press OK.  
c Enter your four-digit password.  
Press OK.  
Make a careful note of your password. If you  
forget it, please call your Brother dealer or  
Brother Customer Service.  
d Press Stop/Exit.  
Turning Setting Lock off  
4
Note  
• You can set up to 25 individual users and  
one Public user.  
a Press Menu, 1, 9, 1.  
19.Security  
• When you set up a Public user, you can  
restrict one or more of the machine’s  
functions to all users who do not have a  
password.  
1.Setting Lock  
Password:XXXX  
Enter & OK Key  
• Only administrators can set limitations  
and make changes for each user.  
b Enter your four-digit password.  
Press OK twice.  
• When PCprint is disabled, computer print  
jobs will be lost without notification.  
c Press Stop/Exit.  
• When Secure Function Lock is on, you  
can only use 21.Contrast,  
26.Polled TXor 27.Coverpg Setup  
in the Fax menu.  
If Fax Tx is disabled, you cannot use any  
function in the Fax menu.  
• Polling Receive is enabled only when the  
both Fax Tx and Fax Rx are enabled.  
24  
       
Security features  
Setting the password for the  
administrator  
Setting up the Public user  
4
4
You can set up the Public user. Public users  
do not need to enter a password.  
The password you set in these steps is for the  
administrator. This password is used to set  
up restricted users and to turn Secure  
Function Lock on or off. See Setting up  
Note  
You must disable at least one function.  
a Press Menu, 1, 9, 2.  
a Press Menu, 1, 9, 2.  
19.Security  
2.Function Lock  
4
19.Security  
a
b
Lock OffiOn  
Set Password  
2.Function Lock  
Select ab & OK  
New Passwd:  
Enter & OK Key  
b Press aor bto select Setup User.  
Press OK.  
b Enter a four-digit number for the  
password. Press OK.  
c Enter the Administrator password.  
Press OK.  
c Re-enter the password when the LCD  
shows Verify:. Press OK.  
19.Security  
Setup User  
a
b
Public  
User01  
d Press Stop/Exit.  
Select ab & OK  
d Press aor bto select Public.  
Press OK.  
e Press aor bto select Enableor  
Disablefor Fax Tx. Press OK.  
After you have set Fax Tx, repeat this  
step for Fax Rx, Copy, Scan and PCprint  
. Press OK.  
1
You can set PCprint for only the Public user.  
f Press Stop/Exit.  
25  
 
Chapter 4  
Setting up restricted users  
4
Turning Secure Function Lock on/off  
4
You can set up users with restrictions and a  
password.  
If you enter the wrong password when  
following the instructions below, the LCD will  
show Wrong password. Re-enter the  
correct password.  
a Press Menu, 1, 9, 2.  
19.Security  
2.Function Lock  
Turning Secure Function Lock on  
4
a
b
Lock OffiOn  
Set Password  
Select ab & OK  
a Press Menu, 1, 9, 2.  
19.Security  
b Press aor bto select Setup User.  
Press OK.  
2.Function Lock  
a
b
Lock OffiOn  
Set Password  
Select ab & OK  
c Enter the Administrator password.  
Press OK.  
b Press aor bto select Lock OffiOn.  
Press OK.  
19.Security  
Setup User  
a
b
Public  
User01  
c Enter your four-digit administrator  
password. Press OK.  
Select ab & OK  
d Press aor bto select User01.  
Press OK.  
Turning Secure Function Lock off  
4
a Press Menu, 1, 9, 2.  
e Use the dial pad to enter the user name.  
Press OK.  
19.Security  
2.Function Lock  
a
b
Lock OniOff  
Set Password  
f Enter a four-digit password for the user.  
Press OK.  
Select ab & OK  
b Press aor bto select Lock OniOff.  
Press OK.  
g Press aor bto select Enableor  
Disablefor Fax Tx. Press OK.  
After you have set Fax Tx, repeat this  
step for Fax Rx, Copy and Scan.  
Press OK.  
c Enter your four-digit administrator  
password. Press OK.  
h Repeat d to g for entering each  
additional user and password.  
i Press Stop/Exit.  
26  
       
Security features  
Switching Users  
4
This setting allows another user to log on the  
machine when Secure Function Lock is  
turned on.  
Note  
The time to change from an individual user  
to the Public user is the same as the Mode  
Timer setting (Menu, 1, 1). See Mode  
timer on page 17. Also, you can exit from  
an individual user by pressing the  
illuminated Mode key.  
4
a Press Menu, 1, 9, 2.  
19.Security  
2.Function Lock  
a
b
Lock OniOff  
Change User  
Select ab & OK  
b Press aor bto select Change User.  
Press OK.  
c Press aor b select the registered  
name of the user to be logged on.  
Press OK.  
d Enter the password of the user you have  
selected in c.  
27  
   
Chapter 4  
28  
Sending a fax  
5
5
Sending a 2-sided fax from  
the ADF  
How to fax  
5
(MFC-8860DN and  
MFC-8870DW only)  
Entering fax mode  
5
5
To enter fax mode press  
key will glow blue.  
(Fax), and the  
You can send a 2-sided document from the  
ADF. To cancel a fax in progress press  
Stop/Exit.  
Sending a single-sided fax  
from the ADF  
a Make sure you are in Fax mode  
b Put your document in the ADF.  
c Press Duplex.  
.
5
Using the ADF to send your faxes is the  
easiest way. To cancel a fax in progress  
press Stop/Exit.  
d Dial the fax number. See How to Dial on  
a Make sure you are in Fax mode  
.
b Put your document face up in the ADF.  
e Press Start.  
The machine will now scan and send your  
document.  
c Dial the fax number. See How to Dial on  
d Press Start.  
Note  
Legal size 2-sided documents cannot be  
faxed from the ADF.  
The machine will now scan and send your  
document.  
30  
           
Sending a fax  
Sending a fax from the  
scanner glass  
Faxing legal size documents  
from the scanner glass  
5
5
You can use the scanner glass to fax the  
pages of a book, or a single page at a time.  
The documents can be up to Letter, A4 or  
Legal size. Press Stop/Exit to cancel a fax in  
progress.  
When faxing legal size documents, you need  
to set the scan glass size to Legal/Folio,  
otherwise a portion of your faxes will be  
missing.  
a Make sure you are in Fax mode  
b Press Menu, 2, 2, 0.  
.
a Make sure you are in Fax mode  
.
b Put your document on the scanner  
22.Setup Send  
glass.  
0.Glass Fax Size  
a
b
A4/Letter  
Legal/Folio  
5
c Dial the fax number. See How to Dial on  
Select ab & OK  
c Press aor bto choose Legal/Folio.  
Press OK.  
d Press Start.  
e After the machine scans the page, the  
LCD will prompt you to choose one of  
the options below:  
d Press Stop/Exit.  
Cancelling a fax in progress  
5
Flatbed Fax:  
Next Page?  
a 1.Yes  
b 2.No (Send)  
Select ab & OK  
Press Stop/Exit to cancel a fax in progress. If  
the machine is already dialing or sending the  
fax you will also need to press 1 to confirm.  
Press 1 to send another page. Go to  
f.  
Press 2 or Start to send the  
document. Go to g.  
f Place the next page on the scanner  
glass, press OK. Repeat e and f for  
each additional page.  
Flatbed Fax:  
Set Next Page  
Then Press OK  
g Your machine will automatically send  
the fax.  
Note  
When faxing multiple pages from the  
scanner glass, real time transmission  
should be set to Off.  
31  
           
Chapter 5  
Cancelling a Broadcast in  
progress  
Broadcasting  
5
5
Broadcasting lets you send the same fax  
message to more than one fax number. You  
can include Groups, One-Touch, Speed-Dial  
numbers and up to 50 manually dialled  
numbers in the same broadcast. For  
While broadcasting you can cancel the fax  
currently being sent or the whole broadcast  
job.  
a Press Menu, 2, 6.  
The LCD will display the fax job currently  
being sent (e.g. #001:FRIENDS) and  
You can broadcast up to 390 different  
numbers. This will depend on how many  
groups, access codes or credit card numbers  
you have stored, and on how many delayed  
or stored faxes in memory.  
the broadcast job (e.g. Broadcast#001):  
26.Remaining Jobs  
a #001 FRIENDS  
b Broadcast#001  
Note  
Select ab & OK  
Use the Search/Speed Dial to help you  
choose numbers easily.  
b Press abto choose the job you want to  
cancel.  
Press OK.  
a Make sure you are in Fax mode  
b Load your document.  
.
c Press 1 to clear or 2 to exit.  
If you chose to only cancel the fax  
currently being sent in a, the machine  
will ask you if you want to cancel the  
broadcast. Press 1 to clear or 2 to exit.  
c Enter a number. Press OK.  
You can use either a One-Touch,  
Speed-Dial, a Group number, or a  
number manually entered using the dial  
d Press Stop/Exit.  
d Repeat c until you have entered all the  
fax numbers you want to broadcast to.  
e Press Start.  
After the broadcast is finished the machine  
will print a broadcast report to let you know  
the results.  
Note  
• The scan profile of the One-Touch,  
Speed-Dial or Group number you chose  
first will be applied to the broadcast.  
• If the fax resolution of the fax number you  
chose first is S.Fineand you want to do  
a broadcast that includes IFAX, press  
Resolution, and then press a or bto  
select Stdor Fineresolution. Press OK.  
Then follow the steps above.  
32  
       
Sending a fax  
Electronic cover page  
5
Additional sending  
operations  
5
This feature will not work unless you have  
already programmed your Station ID. (See  
the Quick Setup Guide.)  
Sending faxes using multiple  
settings  
You can automatically send a cover page  
with every fax. Your cover page includes your  
Station ID, a comment, and the name stored  
in the One-Touch or Speed-Dial memory.  
5
Before you send a fax, you can change any  
combination of these settings: contrast,  
resolution, overseas mode, delayed fax timer,  
polling transmission, real time, transmission  
or cover page settings.  
By choosing Next Fax:Onyou can also  
display the number of pages on the cover  
page.  
You can choose one of the following preset  
comments, or you can store two personal  
comments, up to 27 characters long:  
5
a Make sure you are in Fax mode  
.
After each setting is accepted, the LCD  
asks if you want to enter more settings:  
Comment Off  
Please Call  
Urgent  
22.Setup Send  
Next?  
a
1.Yes  
b
2.No  
Select ab & OK  
Confidential  
b Do one of the following:  
To choose more settings, press 1.  
The LCD returns to the Setup Send  
menu.  
Composing your own comments  
5
You can set up two comments of your own.  
If you have finished choosing  
settings, press 2 and go to the next  
step.  
a Make sure you are in Fax mode  
b Press Menu, 2, 2, 8.  
.
22.Setup Send  
8.Coverpage Note  
a
b
5.  
6.  
Select ab & OK  
c Press aor bto choose 5or 6to store  
your own comment. Press OK.  
d Enter your own comment using the dial  
pad. Press OK.  
Use the chart on page 146 for help entering  
characters.  
33  
       
Chapter 5  
Send a cover page for the next fax  
5
Using a printed cover page  
5
If you want to send a cover page only for the  
next fax, your machine will ask you to enter  
the number of pages you are sending so it  
can be printed on the cover page.  
If you want to use a printed cover page that  
you can write on, you can print the sample  
page and attach it to your fax.  
a Make sure you are in Fax mode  
b Press Menu, 2, 2, 7.  
.
a Make sure you are in Fax mode  
b Load your document.  
.
22.Setup Send  
7.Coverpg Setup  
c Press Menu, 2, 2, 7.  
a
b
Next Fax:On  
Next Fax:Off  
Select ab & OK  
22.Setup Send  
7.Coverpg Setup  
a
b
Next Fax:On  
Next Fax:Off  
c Press a or bto choose  
Print Sample.  
Select ab & OK  
Press OK.  
d Press aor bto choose Next Fax:On  
(or Next Fax:Off). Press OK.  
d Press Start. Your machine will print a  
copy of your cover page.  
e Press aor bto choose a comment.  
Press OK.  
f Enter two digits to show the number of  
pages you are sending. Press OK.  
For example, enter 0, 2 for 2 pages or 0,  
0 to leave the number of pages blank. If  
you make a mistake, press d or  
Clear/Back to back up and re-enter the  
number of pages.  
Send a cover page for all faxes  
5
You can set the machine to send a cover  
page whenever you send a fax.  
a Make sure you are in Fax mode  
b Press Menu, 2, 2, 7.  
.
22.Setup Send  
7.Coverpg Setup  
a
b
Next Fax:On  
Next Fax:Off  
Select ab & OK  
c Press aor bto choose On(or Off).  
Press OK.  
d Press aor bto choose a comment.  
Press OK.  
34  
     
Sending a fax  
Contrast  
5
Changing fax resolution  
5
For most documents the default setting of  
Autowill give the best results. It  
automatically chooses the suitable contrast  
for your document.  
The quality of a fax can be improved by  
changing the fax resolution. Resolution can  
be changed for the next fax or for all faxes.  
To change the fax resolution for the  
next fax  
If your document is very light or dark,  
changing the contrast may improve the  
quality of the fax.  
5
a Make sure you are in Fax mode  
b Load your document.  
.
Use Darkto increase the contrast of a light  
document.  
Use Lightto decrease the contrast of a dark  
document.  
c Press Resolution then aor bto select  
the resolution. Press OK.  
5
a Make sure you are in Fax mode  
b Load your document.  
.
To change the default fax resolution  
5
a Make sure you are in Fax mode  
b Press Menu, 2, 2, 2.  
.
c Press Menu, 2, 2, 1.  
22.Setup Send  
1.Contrast  
22.Setup Send  
a
Auto  
2.Fax Resolution  
b
Light  
a
b
Standard  
Fine  
Select ab & OK  
Select ab & OK  
d Press aor bto select Auto, Lightor  
Dark. Press OK.  
c Press aor bto select the resolution  
you want. Press OK.  
Note  
Below is a list of the available fax  
resolution settings. The finer the  
resolution, the longer the fax will take to  
transmit.  
Even if you choose Lightor Dark, the  
machine will send the fax using the Auto  
setting in any of the following conditions:  
Standard  
Suitable for most typed documents.  
Fine  
• When you send a colour fax.  
• When you choose Photoas the Fax  
Resolution.  
Good for small print.  
S.Fine  
Good for small print or artwork.  
Photo  
Use when the document has varying  
shades of grey or is a photograph.  
35  
     
Chapter 5  
Sending in real time for the next fax  
only  
Dual access  
5
5
Your machine supports dual access, which  
lets you dial a number and begin scanning a  
fax into memory while you are already  
sending or receiving a fax.  
a Make sure you are in Fax mode  
b Press Menu, 2, 2, 5.  
.
22.Setup Send  
5.Real Time TX  
The LCD will show the new job number. The  
number of pages you can scan into the  
memory will vary depending on what is  
printed on them.  
a
On  
b
Off  
Select ab & OK  
c Press a or bto select Next Fax:On.  
Press OK.  
Note  
If the Out of Memorymessage appears  
while scanning documents, press  
Stop/Exit to cancel or Start to send the  
scanned pages.  
Note  
In Real Time Transmission, the automatic  
redial feature does not work when using  
the scanner glass.  
Real time transmission  
5
Not sending in real time for the next  
fax only  
When you are sending a fax, the machine will  
scan the documents into the memory before  
sending. Then, as soon as the phone line is  
free, the machine will start dialling and  
sending.  
5
a Make sure you are in Fax mode  
b Press Menu, 2, 2, 5.  
.
If the memory is full, the machine will send the  
document in real time (even if  
Real Time TXis set to Off).  
22.Setup Send  
5.Real Time TX  
a
On  
b
Off  
Sometimes, you may want to send an  
important document immediately, without  
waiting for memory transmission. You can set  
Real Time TXto Onfor all documents or  
Next Fax:Onfor the next fax only.  
Select ab & OK  
c Press aor bto select Next Fax:Off.  
Press OK.  
Note  
In Real Time Transmission, the automatic  
redial feature does not work when using  
the scanner glass.  
Sending in real time for all faxes  
5
a Make sure you are in Fax mode  
b Press Menu, 2, 2, 5.  
.
22.Setup Send  
5.Real Time TX  
a
On  
b
Off  
Select ab & OK  
c Press aor bto select On. Press OK.  
36  
       
Sending a fax  
Overseas mode  
5
Delayed batch transmission  
5
If you are having difficulty sending a fax  
overseas due to a bad connection, then  
turning on the overseas mode may help.  
Before sending the delayed faxes, your  
machine will help you economize by sorting  
all the faxes in the memory by destination and  
scheduled time.  
This is a temporary setting, and will only be  
active for your next fax.  
All delayed faxes that are scheduled to be  
sent at the same time to the same fax number  
will be sent as one fax to save transmission  
time.  
a Make sure you are in Fax mode  
b Load your document.  
.
a Make sure you are in Fax mode  
b Press Menu, 2, 2, 4.  
.
c Press Menu, 2, 2, 9.  
5
22.Setup Send  
9.Overseas Mode  
22.Setup Send  
4.Batch TX  
a
b
On  
Off  
a
On  
Select ab & OK  
b
Off  
Select ab & OK  
d Press a or b to select On or Off.  
Press OK.  
c Press a or b to choose On (or Off).  
Press OK.  
Delayed faxing  
5
d Press Stop/Exit.  
You can store up to 50 faxes in the memory  
to be sent within a twenty four hour period.  
a Make sure you are in Fax mode  
b Load your document.  
.
c Press Menu, 2, 2, 3.  
22.Setup Send  
3.Delayed Fax  
Set Time=00:00  
Enter & OK Key  
d Enter the time you want the fax to be  
sent (in 24-hour format). Press OK.  
(For example, enter 19:45 for 7:45 PM)  
22.Setup Send  
3.Delayed Fax  
Set Time=19:45  
Enter & OK Key  
The number of pages you can scan into the  
memory depends on the amount of data  
printed on each page.  
37  
     
Chapter 5  
Checking and cancelling  
waiting jobs  
Out of Memory message  
5
5
If you get an Out of Memorymessage while  
scanning the first page of a fax, press  
Stop/Exit to cancel the fax.  
Check which jobs are still waiting in the  
memory to be sent. If there are no jobs, the  
LCD will show No Jobs Waiting. You can  
cancel a fax job that is stored and waiting in  
the memory.  
If you get an Out of Memorymessage while  
scanning a subsequent page, you will have  
the option to press Start to send the pages  
scanned so far, or to press Stop/Exit to  
cancel the operation  
a Press Menu, 2, 6.  
26.Remaining Jobs  
a #001 12:34 BROTHER  
#002 15:00 BIC  
b #003 17:30 ABCDEFG  
Select ab & OK  
Note  
If you get an Out of Memorymessage  
while faxing and you do not want to delete  
your stored faxes to clear the memory,  
you can send the fax in real time. (See  
The number of jobs still to be sent will be  
displayed.  
b Choose one of the options below:  
Press aor bto scroll though the  
waiting jobs, press OK to select a  
job, and then press 1 to cancel it.  
Press 2 to exit without cancelling.  
c When you have finished, press  
Stop/Exit.  
Sending a fax manually  
5
Manual transmission  
5
Manual transmission lets you hear the  
dialling, ringing and fax-receiving tones while  
sending a fax.  
a Make sure you are in Fax mode  
b Load your document.  
.
c Pick up the handset of the external  
phone and listen for a dial tone.  
d Dial the fax number you want to call.  
e When you hear the fax tone, press  
Start.  
38  
       
Receiving a fax  
6
6
Receive modes  
6
You must choose a receive mode depending on the external devices and telephone services you  
have on your line.  
Choosing the receive mode  
6
The diagram below will help you choose the correct mode.  
For more detailed information on the receive modes see page 40.  
Are you connecting an external telephone or external telephone answering  
device to the machine?  
No  
6
Yes  
No  
Are you using the voice message function of  
your external telephone answering device?  
Do you want the machine to answer  
fax and telephone calls automatically?  
Yes  
Yes  
Yes  
Do you want to use the  
machinefor Fax only?  
Fax Only  
No  
Fax/Tel  
Manual  
No  
External TAD  
To set a receive mode follow the instructions below.  
01.Receive Mode  
a
Fax Only  
Fax/Tel  
External TAD  
a
b
c
Press Menu, 0, 1.  
b
Press aor bto select a receive mode. Press OK.  
Press Stop/Exit.  
Select ab & OK  
The LCD will display the current receive mode.  
39  
       
Chapter 6  
Manual  
6
Using Receive Modes  
6
Manual mode turns off all automatic  
answering functions unless you are using the  
Some receive modes answer automatically  
(Fax Onlyand Fax/Tel). You may want to  
change the ring delay before using these  
BT Call Sign feature.  
1
BT Call Sign is for U.K. only.  
To receive a fax in manual mode press Start  
when you hear fax tones (short repeating  
beeps). You can also use the Fax Detect  
feature to receive faxes by lifting a handset on  
the same line as the machine.  
Fax only  
6
Fax only mode will automatically answer  
every call as a fax.  
Fax/Tel  
6
External TAD  
6
Fax/Tel mode helps you automatically  
manage incoming calls, by recognising  
whether they are fax or voice calls and  
dealing with them in one of the following  
ways:  
External TAD mode lets an external  
answering device manage your incoming  
calls. Incoming calls will be dealt with in one  
of the following ways:  
Faxes will be automatically received.  
Faxes will be automatically received.  
Voice calls will start the F/T ring to tell you  
to pick up the line. The F/T ring is a fast  
double ring made by your machine.  
Voice callers can record a message on the  
external TAD.  
For more information see Connecting an  
40  
               
Receiving a fax  
F/T Ring Time  
6
Receive Mode settings  
6
When somebody calls your machine, you and  
your caller will hear the normal telephone ring  
sound. The number of rings is set by the ring  
delay setting.  
Ring Delay  
6
The ring delay sets the number of times the  
machine rings before it answers in Fax Only  
and Fax/Telmodes.  
If the call is a fax, then your machine will  
receive it; however, if it is a voice call the  
machine will sound the F/T ring (a fast  
double-ring) for the time you have set in the  
F/T ring time setting. If you hear the F/T ring  
it means that you have a voice caller on the  
line.  
If you have external or extension phones on  
the same line as the machine or subscribe to  
the BT Call Sign service, keep the Ring  
Delay setting of 4. (See Operation from  
Because the F/T ring is made by the machine,  
extension and external telephones will not  
ring; however, you can still answer the call on  
any telephone. For more information see  
1
BT Call Sign is for U.K. only.  
6
a Make sure you are in Fax mode  
b Press Menu, 2, 1, 1.  
.
a Make sure you are in Fax mode  
b Press Menu, 2, 1, 2.  
.
21.Setup Receive  
1.Ring Delay  
a
03  
b
04  
21.Setup Receive  
2.F/T Ring Time  
Select ab & OK  
a
b
20 Secs  
30 Secs  
c Press aor bto select how many times  
the line rings before the machine  
answers. Press OK.  
Select ab & OK  
c Press aor bto select how long the  
machine will ring to alert you that you  
have a voice call (20, 30, 40 or 70  
seconds). Press OK.  
d Press Stop/Exit.  
d Press Stop/Exit.  
41  
           
Chapter 6  
Fax Detect  
6
Setting the Print Density  
6
Turning fax detect On allows the machine to  
receive fax calls automatically if you lift any  
handset on the same line as the machine.  
You can adjust print density to make your  
printed pages darker or lighter.  
a Make sure you are in Fax mode  
b Press Menu, 2, 1, 7.  
.
When you see Receiving on the LCD or  
when you hear ‘chirps’ through the handset of  
an extension phone connected to another  
telephone wall socket, just replace the  
handset and your machine will receive the  
fax.  
21.Setup Receive  
7.Print Density  
-nnonn+  
Select d c & OK  
If this feature is set to on, but your machine  
does not connect a fax call when you lift the  
handset of an external or extension phone,  
press l 51 on the external or extension  
c Press c to make the print darker.  
Or press d to make the print lighter.  
Press OK.  
d Press Stop/Exit.  
Note  
If you use a modem, or send faxes from a  
computer, on the same line and your  
machine intercepts them, set fax detect to  
Off.  
a Make sure you are in Fax mode  
b Press Menu, 2, 1, 3.  
.
21.Setup Receive  
3.Fax Detect  
a
On  
b
Off  
Select ab & OK  
c Press a or b to select On, or Off.  
Press OK.  
d Press Stop/Exit.  
42  
     
Receiving a fax  
Duplex printing for Fax mode  
(MFC-8860DN and  
MFC-8870DW only)  
Additional receiving  
operations  
6
6
Printing a reduced incoming  
fax  
If you set Duplex to Onfor fax receive the  
machine will print received faxes on both  
sides of the paper.  
6
If you choose On, the machine automatically  
reduces each page of an incoming fax to fit on  
one page of A4, Letter, Legal or Folio size  
paper.  
You can use A4, Letter, Legal or Folio size of  
paper for this function.  
a Make sure you are in Fax mode  
b Press Menu, 2, 1, 0.  
.
The machine calculates the reduction ratio by  
using the page size of the fax and your Paper  
Size setting (Menu, 1, 3).  
21.Setup Receive  
0.Duplex  
a
b
On  
Off  
a Make sure you are in Fax mode  
b Press Menu, 2, 1, 5.  
.
6
Select ab & OK  
c Press aor bto choose Onor Off.  
Press OK.  
21.Setup Receive  
5.Auto Reduction  
a
On  
b
Off  
d Press Stop/Exit.  
Select ab & OK  
Note  
c Press aor bto select Onor Off. Press  
OK.  
When you turn Duplex on the auto  
reduction feature is also turned on.  
d Press Stop/Exit.  
43  
       
Chapter 6  
Setting the Fax Receive  
Stamp  
Receiving faxes into memory  
6
6
As soon as the paper tray becomes empty  
during fax reception, the screen will display  
No Paper, asking you to put paper in the  
media on page 14.) If you are unable to put  
paper in the paper tray the following will  
happen:  
You can set the machine to print the received  
date and time in the top centre of each  
received fax page.  
a Make sure you are in Fax mode  
b Press Menu, 2, 1, 9.  
.
If Memory Receive is On:  
6
21.Setup Receive  
9.Fax Rx Stamp  
The machine will carry on receiving the fax,  
with the remaining pages being stored in  
memory, if enough memory is available.  
Further incoming faxes will also be stored into  
memory until the memory is full. When the  
memory is full the machine will stop  
a
On  
b
Off  
Select ab & OK  
c Press aor bto choose Onor Off.  
Press OK.  
automatically answering calls. To print the  
faxes, put fresh paper in the tray.  
d Press Stop/Exit.  
Note  
If Memory Receive is Off:  
6
• The received time and date will not appear  
when using Internet Fax* (*MFC-8860DN  
and MFC-8870DW only).  
• Make sure you have set the current date  
and time in the machine.  
The machine will carry on receiving the fax,  
with the remaining pages being stored in  
memory, if enough memory is available. The  
machine will then stop automatically  
answering calls until fresh paper is put in the  
paper tray. To print the last fax you received,  
put fresh paper in the tray.  
a Make sure you are in Fax mode  
b Press Menu, 2, 1, 6.  
.
c Use aor b to select Onor Off. Press  
OK.  
d Press Stop/Exit.  
44  
   
Receiving a fax  
Printing a fax from the  
memory  
6
If you are using the Fax Storage feature  
(Menu, 2, 5, 1), you can still print a fax from  
the memory when you are at your machine.  
a Press Menu, 2, 5, 3.  
25.Remote Fax Opt  
3.Print Document  
Press Start  
b Press Start.  
6
45  
 
Phone and external devices  
7
7
Phone line services  
7
Note  
You can program a Tel/R key press as  
part of a number stored in a One-Touch or  
Speed-Dial location. When programming  
the One-Touch or Speed-Dial number  
(Menu, 2, 3, 1 or 2, 3, 2) press Tel/R first  
(the screen displays “!”) then enter the  
telephone number. If you do this, you do  
not need to press Tel/R each time before  
you dial using a One-Touch or Speed-Dial  
Dial numbers on page 56.) However, if  
PBX is not selected in the Phone Line  
Type setting, you cannot use the One-  
Touch or Speed-Dial number that Tel/R  
press is programmed into.  
Setting the Phone Line Type  
7
If you are connecting the machine to a line  
that features a PBX or ISDN to send and  
receive faxes, it is also necessary to change  
the Phone Line Type accordingly by  
completing the following steps.  
a Press Menu, 0, 6.  
06.Phone Line Set  
a
Normal  
ISDN  
b
PBX  
Select ab & OK  
b Press aor bto select PBX, ISDN(or  
Normal). Press OK.  
c Press Stop/Exit.  
PBX and TRANSFER  
7
The machine is initially set to Normal, which  
lets the machine connect to a standard PSTN  
(Public Switched Telephone Network) line.  
However, many offices use a central  
telephone system or Private Branch  
Exchange (PBX). Your machine can be  
connected to most types of PBX. The  
machine’s recall feature supports timed break  
recall only (TBR). TBR will work with most  
PBX systems allowing you to gain access to  
an outside line, or transfer calls to another  
extension. The feature works when Tel/R is  
pressed.  
46  
     
Phone and external devices  
BT Call Sign (U.K. only)  
7
Connecting an external  
TAD  
7
The BT Call Sign subscriber service is a way  
to have a separate number for your machine,  
it allows you to have at least two separate  
telephone numbers on one phone line. Each  
phone number has its own distinctive ringing  
pattern.  
You can connect an external Telephone  
Answering Device (TAD) to the same line as  
your machine. When the TAD answers a call,  
your machine will “listen” for the CNG (fax  
calling) tones sent by a sending fax machine.  
If it hears them it will take over the call and  
receive the fax. If it does not hear them, it will  
let your TAD take a voice message and the  
display will show Telephone.  
You can set up your machine so that it only  
responds to the second number.  
When you set the BT Call Sign feature to ON,  
the receive mode is set to Manual  
automatically. Manualmode will not respond  
to incoming telephone calls, since the  
number you use for telephone calls will use  
the normal ring pattern. If you turn the feature  
off, your receive mode will remain on  
Manual.  
The external TAD must answer within four  
rings (we recommend you set it to two rings).  
This is because your machine cannot hear  
the CNG tones until the external TAD has  
picked up the call. The sending machine will  
send CNG tones for only eight to ten seconds  
longer. We do not recommend using the toll  
saver feature on your external TAD if it needs  
more than four rings to activate it.  
7
To enable the machine to work with BT  
Call Sign  
7
This feature will only work with your external  
phone.  
Note  
If you have problems receiving faxes,  
reduce the ring delay setting on your  
external TAD.  
a Press Menu, 2, 0, 2.  
The screen displays the current setting.  
20.Miscellaneous  
2.BT Call Sign  
a
On  
b
Off  
Select ab & OK  
b Press aor bto select On(or Off).  
Press OK.  
c Press Stop/Exit.  
47  
   
Chapter 7  
Connections  
7
Recording an outgoing  
message  
7
The external TAD must be connected as  
shown in the illustration below.  
a Record 5 seconds of silence at the  
beginning of your message. This allows  
your machine time to listen for fax tones.  
1
1
b Limit your speaking to 20 seconds.  
c End your 20-second message by giving  
your Fax Receive Code for people  
sending manual faxes. For example:  
“After the beep, leave a message or  
send a fax by pressing l51 and Start.”  
1
TAD  
a Set your external TAD to one or two  
rings. (The machine’s Ring Delay  
setting does not apply.)  
Note  
We recommend beginning your OGM with  
an initial 5 second silence because the  
machine cannot hear fax tones over a loud  
voice. You may try leaving out this pause,  
but if your machine has trouble receiving,  
then you should re-record the OGM to  
include it.  
b Record the outgoing message on your  
external TAD.  
c Set the TAD to answer calls.  
d Set the Receive Mode to  
External TAD. (See Choosing the  
Multi-line connections (PBX)  
7
We suggest you ask the company who  
installed your PBX to connect your machine.  
If you have a multi line system we suggest  
you ask the installer to connect the unit to the  
last line on the system. This prevents the  
machine being activated each time the  
system receives telephone calls. If all  
incoming calls will be answered by a  
switchboard operator we recommend that  
you set the Receive Mode to Manual.  
We cannot guarantee that your machine will  
operate properly under all circumstances  
when connected to a PBX. Any difficulties  
with sending or receiving faxes should be  
reported first to the company who handles  
your PBX.  
48  
       
Phone and external devices  
Connecting an external or  
extension phone  
External and extension  
phones  
7
7
You can connect a separate telephone  
directly to your machine as shown in the  
diagram below.  
Operation from extension  
telephones  
7
If you answer a fax call on an extension  
telephone, or an external telephone that is  
correctly connected to the machine into the  
correct socket on the machine, you can make  
your machine take the call by using the Fax  
Receive Code. When you press the Fax  
Receive Code l51, the machine starts to  
1
2
receive the fax. (See Fax Detect on page 42.)  
1
2
Extension telephone  
External telephone  
If you answer a call and no one is on  
the line:  
7
When you are using an external telephone,  
the LCD shows Telephone.  
7
You should assume that you’re receiving a  
manual fax.  
Using extension telephones (U.K.  
only)  
a Press l51 and wait for the chirp or until  
the machine’s LCD shows Receiving,  
and then hang up.  
7
Your premises may already be wired with  
parallel extension telephones (those  
connected to sockets in other rooms in the  
building), or perhaps you intend to add  
extension telephones to your line. While the  
simplest arrangement is a parallel  
Note  
You can also use the Fax Detect feature to  
make your machine tactically take the call.  
connection, there are some reasons why this  
arrangement may cause problems.  
For Fax/Tel mode only  
7
The most common problem, is someone  
picking up an extension telephone while the  
machine is trying to send a fax.  
When the machine is in Fax/Tel mode, it will  
use the F/T Ring Time (pseudo/double-  
ringing) to alert you to pick up a voice call.  
Such problems can easily be eliminated, if  
you arrange modification of your extension  
wiring circuit, such that extension devices are  
connected “downstream” of your machine, in  
a master/slave configuration (see figure 2). In  
such a configuration, this machine can  
always detect whether a telephone is in use,  
so it will not attempt to seize the line during  
that time. This is known as “telephone off-  
hook detection”.  
Lift the external telephone’s handset, and  
then press Tel/R to answer.  
If you’re at an extension phone, you will need  
to lift the handset during the F/T Ring Time  
and then press #51 between the  
pseudo/double rings. If no one is on the line,  
or if someone wants to send you a fax, send  
the call back to the machine by pressing l51.  
49  
         
Chapter 7  
The inadvisable configuration is shown in  
figure 1, and the recommended master/slave  
configuration is shown in figure 2.  
These phones are now connected as external  
devices as shown on page 49, because they  
are connected to the fax machine via the T-  
connector.  
This new connection configuration can be  
arranged by contacting BT, Kingston upon  
Hull Telecommunications, your PBX  
maintainer or a qualified telephone  
installation company as appropriate. Simply  
explained, the extension telephone circuit  
should be terminated on a normal modular  
plug (BT 431A style), which in turn should be  
inserted into the modular socket of the white  
“T”-shaped connector provided as part of the  
line cord assembly.  
Using a cordless external  
handset  
7
If your cordless telephone is connected to the  
telephone line cord (see page 49) and you  
typically carry the cordless handset  
elsewhere, it is easier to answer calls during  
the Ring Delay.  
If you let the machine answer first, you will  
have to go to the machine so you can press  
Tel/R to transfer the call to the cordless  
handset.  
Figure 1:  
7
1
1
2
3
Using remote codes  
7
FAX  
Fax Receive Code  
7
If you answer a fax call on an extension or  
external telephone, you can tell your machine  
to receive it by dialling the fax receive code  
l51. Wait for the chirping sounds then  
replace the handset. See Fax Detect on page  
1
2
3
Extension socket  
Master socket  
Incoming line  
Figure 2:  
Recommended connection of extension  
sockets  
7
1
1
2
3
FAX  
1
2
3
Extension socket  
Master socket  
Incoming line  
50  
     
Phone and external devices  
Telephone Answer Code  
7
If you receive a voice call and the machine is  
in F/T mode, it will start to sound the F/T  
(double) ring after the initial ring delay. If you  
pick up the call on an extension phone you  
can turn the F/T ring off by pressing #51  
(make sure you press this between the rings).  
Changing the remote codes  
7
The preset fax receive code is l51. The  
preset telephone answer code is #51. If you  
are always disconnected when accessing  
your external TAD, try changing the  
three-digit remote codes, for example ###  
and 555.  
a Make sure you are in Fax mode  
b Press Menu 2, 1, 4.  
.
7
21.Setup Receive  
4.Remote Codes  
a
On  
b
Off  
Select ab & OK  
c Press aor bto select Onor Off.  
Press OK.  
d If you selected Onin c, enter the new  
fax receive code.  
Press OK.  
e Enter the new telephone answer code.  
Press OK.  
f Press Stop/Exit.  
51  
   
Dialling and storing numbers  
8
8
Speed-Dialling  
8
How to Dial  
8
Hold down Shift as you press  
Search/Speed Dial and then the three-digit  
Speed-Dial number.  
Manual dialling  
8
Use the keypad to enter all the digits of the  
telephone number.  
One-Touch dialling  
8
Press the One-Touch key that stores the  
number you want to call.  
To dial One-Touch numbers 21 to 40, hold  
down Shift as you press the One-Touch key.  
Three-digit number  
Note  
If the LCD shows Not Registered  
when you enter a One-Touch or a Speed-  
Dial number, it means that a number is not  
stored there.  
52  
             
Dialling and storing numbers  
Search  
8
LDAP (Lightweight Directory  
Access Protocol) Search  
(MFC-8860DN and  
You can search alphabetically for names you  
have stored in the One-Touch and Speed-  
Dial memories.  
MFC-8870DW only)  
8
a Press Search/Speed Dial.  
If the machine is connected to your LDAP  
server, you can search for information such  
as fax numbers and E-mail addresses from  
your server. (For details about how to set up  
LDAP see the Network User’s Guide on the  
CD-ROM.)  
b Press the dial pad key for the first letter  
of the name.  
146 to help you enter letters.)  
Press OK.  
Fax redial  
8
c Press aor bto scroll until you find the  
name you are looking for.  
Press OK.  
If you are sending a fax automatically and the  
line is busy, the machine will automatically  
redial up to three times at five minute  
intervals.  
Note  
You can press Resolution to change  
the displayed resolution.  
If you are sending a fax manually and the line  
is busy, press Redial/Pause, wait for the  
other fax machine to answer, and then press  
Start to try again. If you want to make a  
second call to the last number dialled, you  
can save time by pressing Redial/Pause and  
Start.  
8
d Press Start.  
Redial/Pause only works if you dialled from  
the control panel.  
53  
     
Chapter 8  
Storing One-Touch dial  
numbers  
Storing numbers  
8
8
You can set up your machine to do the  
following types of easy dialling: One-Touch,  
Speed-Dial and Groups for Broadcasting  
faxes. You can also specify the default  
resolution for each One-Touch and Speed-  
Dial number. When you dial a quick-dial  
number, the LCD shows the name you stored  
or the number. A scan profile can also be  
stored along with the fax number or E-mail  
address.  
Your machine has 20 One-Touch keys where  
you can store 40 fax or phone numbers, E-  
mail addresses for automatic dialling. To  
access numbers 21 to 40, hold down Shift as  
you press the One-Touch key.  
If you lose electrical power, the quick-dial  
numbers stored in the memory will not be lost.  
A scan profile is the resolution and other scan  
settings that you choose when you store a  
number. For example, you will be asked to  
select Standard, Fine, S.Fine or Photo if you  
have selected the Fax/Tel option. Or, you will  
be asked to select B/W 200 dpi,  
B/W 200x100 dpi, Color 150 dpi,  
Color 300 dpi or Color 600 dpi if you selected  
the E-Mail option.  
MFC-8460N:  
8
a Press Menu, 2, 3, 1.  
23.Set Quick-Dial  
1.One-Touch Dial  
One-Touch:  
Select One-Touch  
Storing a pause  
8
b Press the One-Touch key where you  
want to store a number.  
Press Redial/Pause to insert a 2.8-second  
pause between numbers. If you are dialling  
overseas, you can press Redial/Pause as  
many times as needed to increase the length  
of the pause.  
c Enter the phone or fax number (up to 20  
characters). Press OK.  
d Choose one of the options below:  
Enter the name using the dial pad  
(up to 15 characters). Use the chart  
you enter letters. Press OK.  
Press OK to store the number  
without a name.  
54  
         
Dialling and storing numbers  
e Choose one of the options below:  
If you want to change the fax  
resolution, press aor b to select  
Std, Fine, S.Fineor Photo.  
Press OK.  
e Choose one of the options below:  
Enter the name using the dial pad  
(up to 15 characters). Press OK.  
Press OK to store the number or  
E-mail address without a name.  
Press OK if you don’t want to change  
the resolution.  
f Choose one of the options below:  
If you selected Fax/Telat c, press  
aor bto select Std, Fine, S.Fine  
or Photo. Press OK and then  
go to h.  
f Choose one of the options below:  
To store another One-Touch number  
go to b.  
To finish storing One-Touch  
numbers press Stop/Exit.  
If you selected E-Mailat c, press  
aor bto select B/W 200dpi, B/W  
200x100dpi, Color 150dpi,  
Color 300dpi, or Color 600dpi.  
Press OK and then go to g.  
MFC-8860DN and MFC-8870DW only:  
8
If you selected IFAXat c, press a  
or b to select Std, Fineor Photo.  
Press OK and then go to h.  
Press OK if you don’t want to change  
the default resolution. Go to h.  
a Press Menu, 2, 3, 1.  
23.Set Quick-Dial  
1.One-Touch Dial  
One-Touch:  
Select One-Touch  
g Choose one of the options below:  
If you selected Black & White at f,  
select the file format (TIFF or PDF) that  
will be used to send to your PC.  
If you selected Colour at f, select the  
file format (PDF or JPEG) that will be  
used to send your PC.  
8
b Press the One-Touch key where you  
want to store a number.  
c Press aor bto select Fax/Tel,  
E-Mailor IFAX. Press OK.  
d Choose one of the options below:  
Enter the number (up to 20  
characters) ifyou selected Fax/Tel.  
Press OK.  
h Choose one of the options below:  
To store another One-Touch number  
go to b.  
Enter the E-mail address (up to 60  
characters) if you selected E-Mail  
or IFAX. Use the chart Entering Text  
on page 146 to help you enter letters.  
Press OK.  
To finish storing One-Touch  
numbers press Stop/Exit.  
Note  
When you do a broadcast and you have  
saved a scan profile along with the  
number or E-mail address, the scan profile  
of the One-Touch, Speed-Dial or Group  
number your chose first will be applied to  
the broadcast.  
Note  
If you selected E-Mailand save the  
E-mail address, you can only use the  
E-mail address when you are in Scan  
mode. If you selected IFAXand save the  
E-mail address, you can only use E-mail  
address when you are in Fax mode.  
55  
       
Chapter 8  
MFC-8860DN and MFC-8870DW only:  
8
Storing Speed-Dial numbers  
8
a Press Menu, 2, 3, 2.  
You can store your frequently used numbers  
as Speed-Dial numbers. The machine can  
store 300 Speed-Dial numbers.  
23.Set Quick-Dial  
2.Speed-Dial  
Speed-Dial? #  
Enter & OK Key  
MFC-8460N:  
8
a Press Menu, 2, 3, 2.  
b Use the dial pad to enter a three-digit  
Speed-Dial location number (001-300).  
Press OK.  
23.Set Quick-Dial  
2.Speed-Dial  
c Press a or bto select Fax/Tel,  
E-Mailor IFAX. Press OK.  
Speed-Dial? #  
Enter & OK Key  
b Use the dial pad to enter a three-digit  
Speed-Dial location number (001-300).  
Press OK.  
d Choose one of the options below:  
Enter the number (up to 20  
characters) when you select  
Fax/Tel.  
c Enter the phone or fax number (up to 20  
characters). Press OK.  
Enter the E-mail address (up to 60  
characters) when you select E-Mail  
or IFAX. Use the chart Entering Text  
on page 146 to help you enter letters.  
Press OK.  
d Choose one of the options below:  
Enter the name using the dial pad  
(up to 15 characters). Use the chart  
you enter letters. Press OK.  
Note  
If you selected E-Mailand save the  
E-mail address, you can only use the  
E-mail address when you are in Scan  
mode. If you selected IFAXand save the  
E-mail address, you can only use E-mail  
address when you are in Fax mode.  
Press OK to store the number  
without a name.  
e Choose one of the options below:  
To store the fax resolution, press a  
or bto select Std, Fine, S.Fineor  
Photo. Press OK.  
Press OK if you don’t want to change  
the default resolution.  
e Choose one of the options below:  
Enter the name using the dial pad  
(up to 15 characters). Press OK.  
Press OK to store the number or E-  
mail address without a name.  
f Choose one of the options below:  
To store another Speed-Dial number  
go to b.  
To finish storing Speed-Dial  
numbers press Stop/Exit.  
56  
         
Dialling and storing numbers  
f Choose one of the options below:  
If you selected Fax/Telat c, press  
aor bto select Std, Fine, S.Fine  
or Photo. Press OK and then go to  
h.  
Changing One-Touch and  
Speed-Dial numbers  
8
If you try to store a One-Touch or Speed-Dial  
number over an existing number, the LCD will  
show the name or number already stored  
there.  
If you selected E-Mailat c, press  
aor bto select B/W200x100,  
B/W200dpi, Color150dpi,  
Color300dpior Color600dpi.  
Press OK and then go to g.  
If you selected IFAXat c, press a  
or b to select Std, Fineor Photo.  
Press OK and then go to h.  
a Do one of the following:  
To change the stored number, press  
1.  
To exit without making a change,  
press 2.  
Press OK if you don’t want to change  
the default resolution. Go to h.  
23.Set Quick-Dial  
#005:MIKE  
a
b
1.Change  
2.Exit  
g If you selected Black & White at f,  
select the file format (TIFF or PDF) that  
will be used to send to your PC.  
If you selected Colour at f, select the  
file format (PDF or JPEG) that will be  
used to send your PC.  
Select ab & OK  
(MFC-8460N) Go to c.  
(MFC-8860DN and MFC-8870DW)  
Go to b.  
8
h Choose one of the options below:  
To store another Speed-Dial number  
go to b.  
b (MFC-8860DN and MFC-8870DW only)  
Press aor bto select Fax/Tel,  
E-Mailor IFAX.  
To finish storing Speed-Dial  
numbers press Stop/Exit.  
Press OK.  
c Press dor c to position the cursor  
under the character you want to change,  
and then press Clear/Back to delete it.  
Repeat for each character you want to  
delete.  
Note  
When you do a broadcast and you have  
saved a scan profile along with the  
number or E-mail address, the scan profile  
of the One-Touch, Speed-Dial or Group  
number your chose first will be applied to  
the broadcast.  
d Enter a new number or character.  
Press OK.  
e Follow the directions for Storing One-  
Touch Dial numbers and Storing Speed-  
Dial numbers. (See Storing One-Touch  
57  
             
Chapter 8  
e The LCD will display your chosen One-  
Touch numbers with a land Speed-  
Dial numbers with a # (for example  
l006, #09).  
Setting up Groups for  
broadcasting  
8
If you often want to send the same fax  
message to many fax numbers you can set  
up a group.  
To add One-Touch or Speed-Dial  
numbers follow the instructions below:  
For One-Touch numbers, press the  
One-Touch keys one after the other.  
For Speed-Dial numbers, hold down  
Shift as you press  
Groups are stored on a One-Touch key or a  
Speed-Dial number. Each group uses up a  
One-Touch key or a Speed-Dial location. You  
can then send the fax message to all the  
numbers stored in a group just by pressing a  
One-Touch key or entering a Speed-Dial  
number, and then pressing Start.  
Search/Speed Dial, and then enter  
the three-digit Speed-Dial location.  
f Press OK when you have finished  
adding numbers.  
Before you can add numbers to a group, you  
need to store them as One-Touch or Speed-  
Dial numbers. You can have up to 20 small  
groups, or you can assign up to 339 numbers  
to one large group.  
g Do one of the following:  
Enter the name using the dial pad  
(up to 15 characters). Use the chart  
Entering Text on page 146 to help  
you enter letters. Press OK.  
a Press Menu, 2, 3, 3.  
Press OK to store the group or E-  
Mail address without a name.  
23.Set Quick-Dial  
3.Setup Groups  
h Choose one of the options below:  
(MFC-8460N)  
Group Dial:  
Press Speed-Dial...  
To store the fax resolution,  
press aor bto select Std, Fine,  
S.Fineor Photo.  
Press OK.  
Press OK If you don’t want to change  
the default resolution.  
(MFC-8860DN and MFC-8870DW)  
If you selected Fax/IFAXin d,  
press aor bto select Std, Fine,  
S.Fineor Photo.  
b Choose an empty location where you  
want to store the group in one of the  
following ways:  
Press a One-Touch key.  
Hold down Shift as you press  
Search/Speed Dial, and then enter  
the three-digit Speed-Dial location.  
Press OK.  
Press OK and then go to j.  
If you selected E-Mailin d,  
press aor bto select B/W200dpi  
or B/W200x100.  
Press OK and then go to i.  
Press OK if you don't want to change  
the default resolution. Go to j.  
c Use the dial pad to enter a group  
number (1 to 20). Press OK.  
(MFC-8460N) Go to e.  
(MFC-8860DN and MFC-8870DW)  
Go to d.  
d (MFC-8860DN and MFC-8870DW only)  
Press aor bto select Fax/IFAXor  
E-Mail. Press OK.  
Note  
If you have selected Fax/IFAXin d  
and added One-Touch or Speed-Dial  
numbers that are stored as ‘IFAX’, you  
cannot select S.Fine.  
58  
       
Dialling and storing numbers  
i Select the file format (TIFF or PDF) that  
Combining Quick-Dial  
numbers  
will be used to send to your computer.  
8
j Do one of the following:  
To store another group for  
broadcasting, go to b.  
You can combine more than one Quick-Dial  
number when you dial. This feature may be  
useful if you need to dial an access code for  
a cheaper rate long distance carrier.  
To finish storing groups for  
broadcasting, press Stop/Exit.  
For example, you might have stored ‘555’ on  
Speed-Dial 003 and ‘7000’ on Speed-Dial  
002. You can use them both to dial ‘555-7000’  
if you press the following keys:  
Hold down Shift as you press Search/Speed  
Dial, 003,  
Hold down Shift as you press Search/Speed  
Dial, 002 and Start.  
Numbers can be added manually by entering  
them on the dial pad:  
Hold down Shift as you press  
Search/Speed Dial, 003, 7001 (on the dial  
pad), and Start.  
8
This would dial ‘555-7001’. You can also add  
a pause by pressing the Redial/Pause key.  
Tone or Pulse  
8
If you have a Pulse dialling service, but need  
to send Tone signals (for example, for  
telephone banking), follow the instructions  
below. If you have Touch Tone service, you  
will not need this feature to send tone signals.  
a Lift the handset of the external phone.  
b Press # on the machine’s control panel.  
Any digits dialled after this will send tone  
signals.  
When you hang up, the machine will  
return to the Pulse dialling service.  
59  
       
Remote fax options  
9
9
Remote fax options let you receive faxes  
while you are away from the machine.  
e Press a or bto select Onor Off.  
25.Remote Fax Opt  
Backup Print  
You can only use one fax option at a time.  
a
b
Off  
On  
Enter & OK Key  
Fax forwarding  
9
Press OK.  
The fax forwarding feature lets you  
f Press Stop/Exit.  
automatically forward your received faxes to  
another machine. If you select Backup Print  
On, the machine will also print the fax.  
Note  
If you select Backup Print On, the machine  
will also print the fax at your machine so  
you will have a copy. This is a safety  
feature in case there is a power failure  
before the fax is forwarded or a problem at  
the receiving machine. The machine can  
store faxes to up to 4 days if there is a  
power failure. After 4 days, the faxes in the  
machine’s memory will be deleted.  
a Press Menu, 2, 5, 1.  
25.Remote Fax Opt  
1.Forward/Store  
a
Off  
b
Fax Forward  
Select ab & OK  
b Press aor bto select Fax Forward.  
Press OK.  
The LCD will ask you to enter the fax  
number you want your faxes to be  
forwarded to.  
c Enter the forwarding number using dial  
pad (up to 20 digits), using a One-Touch  
Key or using Search/Speed Dial and  
the three-digit location.  
Note  
If you store a group on a One-Touch Key  
or a Speed Dial location, the faxes will be  
forwarded to several fax numbers.  
d Press OK.  
60  
     
Remote fax options  
c Press aor bto select the interface to  
which the PC is connected (<USB>or  
<Parallel>), or your computer name  
if the machine is connected to a  
network.  
Fax storage  
9
The fax storage feature lets you store your  
received faxes in the machine’s memory. You  
can retrieve stored fax messages from a fax  
machine at another location using the remote  
retrieval commands, see Retrieving fax  
messages on page 64. Your machine will  
automatically print a copy of the stored fax.  
25.Remote Fax Opt  
1.Forward/Store  
<USB>  
<Parallel>  
Select ab & OK  
a Press Menu, 2, 5, 1.  
d Press aor bto select Onor Off. Press  
OK.  
25.Remote Fax Opt  
1.Forward/Store  
25.Remote Fax Opt  
Backup Print  
a
Off  
b
Fax Forward  
a
b
Off  
On  
Select ab & OK  
Select ab & OK  
b Press aor bto select Fax Storage.  
Press OK.  
e Press Stop/Exit.  
c Press Stop/Exit.  
Note  
• If your machine has a problem and is  
unable to print faxes in memory, you can  
use this setting to transfer your faxes to a  
PC. (For details, see Error messages on  
PC fax receive  
9
The PC fax receive feature lets you  
9
automatically send your received faxes to  
your PC. You can then use your PC to view  
and store these faxes. If your PC is off when  
faxes are received, your machine will store  
them in memory until your PC is turned on  
again. If you select Backup Print On, the  
machine will also print the fax. (See Fax  
• PC fax receive is not supported in  
®
Windows NT Workstation Version 4.0  
®
and Mac OS or when the machine is  
connected on a network. (See Configuring  
the Network PC-FAX Receiving Settings  
in the Software User’s Guide on the CD-  
ROM.)  
For PC fax receive to work you must be  
connected to a PC that has the MFL-Pro  
Suite software installed. (See PC-FAX  
receive in the Software User’s Guide on the  
CD-ROM.)  
a Press Menu, 2, 5, 1.  
25.Remote Fax Opt  
1.Forward/Store  
a
Off  
b
Fax Forward  
Select ab & OK  
b Press aor bto select  
PC Fax Receive. Press OK.  
61  
   
Chapter 9  
Turning off remote fax  
options  
Changing remote fax  
options  
9
9
If you set the remote fax options to Offand  
there are faxes in your machine’s memory,  
the LCD will give you two options:  
If received faxes are left in your machine’s  
memory when you change to another remote  
fax option, the LCD will ask you the following  
message:  
a If you press 1, all unprinted faxes will be  
printed and erased before the setting  
turns off. If a backup copy has already  
been printed it will not be printed again.  
25.Remote Fax Opt  
Erase All Doc?  
a
b
1.Yes  
2.No  
b If you press 2, the memory will not be  
erased and the setting will be  
unchanged.  
Select ab & OK  
or  
25.Remote Fax Opt  
Print All Fax?  
a
b
1.Yes  
2.No  
Select ab & OK  
If you press 1, faxes in the memory will be  
erased or printed before the setting  
changes. If a backup copy has already  
been printed it will not be printed again.  
If you press 2, faxes in the memory will not  
be erased or printed and the setting will be  
unchanged.  
If received faxes are left in the machine’s  
memory when you change to  
PC Fax Receivefrom another remote fax  
option (Fax Forwardor Fax Storage),  
the LCD will ask you the following message:  
25.Remote Fax Opt  
Send Fax to PC?  
a
1.Yes  
b
2.No  
Select ab & OK  
If you press 1, faxes in the memory will be  
sent to your PC before the setting  
changes. Faxes in the memory will be sent  
to your PC when the PC-Fax Receive icon  
is active on your PC. See the Software  
User’s Guide.  
If you press 2, faxes in the memory will not  
be erased or transferred to your PC and  
the setting will be unchanged.  
62  
   
Remote fax options  
Using your remote access  
code  
Remote retrieval  
9
9
The remote retrieval feature lets you retrieve  
your stored fax messages when you are not  
at the machine. You can call your machine  
from any touch tone phone or fax machine,  
then use the Remote Access Code to retrieve  
your messages.  
a Dial your fax number from a telephone  
or another fax machine using touch  
tone.  
b When your machine answers,  
immediately enter your remote access  
code (3 digits followed by l).  
Setting a remote access code  
9
c The machine signals if it has received  
messages:  
The remote access code lets you access the  
remote retrieval features when you are away  
from your machine. Before you use the  
remote access and retrieval features, you  
have to set up your own code. The default  
code is an inactive code: – – –l.  
No beeps  
No messages received.  
1 long beep  
Fax message received.  
d The machine gives two short beeps to  
tell you to enter a command. The  
machine will hang up if you wait longer  
than 30 seconds before entering a  
command. If you enter an invalid  
command the machine will beep three  
times.  
a Press Menu, 2, 5, 2.  
25.Remote Fax Opt  
2.Remote Access  
Access Code:---*  
Enter & OK Key  
9
b Enter a three-digit code using numbers  
0 9, lor #. Press OK.  
e Press 9 0 to reset the machine when you  
have finished.  
c Press Stop/Exit.  
f Hang up.  
Note  
Note  
Do not use the same code used for your  
Fax Receive Code (l51) or Telephone  
Answer Code (#51). See Changing the  
If your machine is set to Manualmode  
and you want to use the remote retrieval  
features, you can access your machine by  
waiting about 2 minutes after it starts  
ringing, and then entering the remote  
access code within 30 seconds.  
You can change your code at any time. If you  
want to make your code inactive, press  
Clear/Back and then OK in b to restore the  
default setting – – –l.  
63  
       
Chapter 9  
Retrieving fax messages  
9
Changing the fax forwarding  
number  
9
a Dial your fax number.  
You can change the default setting of your fax  
forwarding number from another telephone or  
fax machine using touch tone.  
b When your machine answers,  
immediately enter your remote access  
code (3 digits followed by l). If you hear  
one long beep, you have messages.  
a Dial your fax number.  
b When your machine answers, enter  
your remote access code (3 digits  
followed by l). If you hear one long  
beep, you have messages.  
c When you hear two short beeps, use the  
dial pad to press 9 6 2.  
d Wait for a long beep, and then use the  
dial pad to enter the number of the  
remote fax machine where you want  
your fax messages sent to, followed by  
## (up to 20 digits).  
c When you hear two short beeps, use the  
dial pad to press 9 5 4.  
d Wait for a long beep, and then use the  
dial pad to enter the new number of the  
remote fax machine where you want  
your fax messages forwarded followed  
by ## (up to 20 digits).  
e Hang up after you hear your machine  
beep. Your machine will call the other  
machine, which will then print your fax  
messages.  
e Press 9 0 to reset the machine when you  
Note  
have finished.  
You can insert a pause in a fax number by  
using the # key.  
f Hang up after you hear your machine  
beep.  
Note  
You can insert a pause in a fax number by  
using the # key.  
64  
       
Remote fax options  
Remote fax commands  
9
Follow the commands below to access features when you are away from the machine. When you  
call the machine and enter your Remote Access Code (3 digits followed by l), the system will  
give two short beeps and you must enter a remote command.  
Remote commands  
95 Change the fax forwarding or  
Operation details  
fax storage settings  
1 OFF  
You can choose Offafter you have retrieved or erased all your  
messages.  
2 Fax forwarding  
One long beep means the change is accepted. If you hear three  
short beeps, you cannot change because the conditions have  
not been met (for example, registering a fax forwarding  
number). You can register your fax forwarding number by  
64.) Once you have registered the number, fax forwarding will  
work.  
4 Fax forwarding number  
6 Fax storage  
96  
Retrieve a fax  
2 Retrieve all faxes  
Enter the number of a remote fax machine to receive stored fax  
3 Erase faxes from the memory  
If you hear one long beep, fax messages have been erased  
from the memory.  
9
97  
98  
Check the receiving status  
1 Fax  
You can check whether your machine has received any faxes.  
If yes, you will hear one long beep. If no, you will hear three  
short beeps.  
Change the receive mode  
1 External TAD  
2 Fax/Tel  
If you hear one long beep, your change has been accepted.  
3 Fax Only  
90  
Exit  
Press 9, 0 to exit remote retrieval. Wait for the long beep, then  
replace the handset.  
65  
 
Printing reports  
10  
10  
Fax journal  
10  
Fax reports  
10  
You can set the machine to print a fax journal  
(activity report) at specific intervals (every 50  
faxes, 6, 12 or 24 hours, 2 or 7 days). The  
default setting is Every 50 Faxes, this  
means that your machine will print the journal  
when the machine has stored 50 jobs.  
Some fax reports (transmission verification  
and fax journal) can be printed automatically  
or manually.  
Transmission verification  
report  
10  
If you set the interval to Off, you can still print  
the report by following the steps on the next  
page.  
You can use the transmission report as proof  
that you sent a fax. This report lists the time  
and date of transmission and whether the  
transmission was successful (shown as  
“OK”). If you select Onor On+Image, the  
report will print for every fax you send.  
a Press Menu, 2, 4, 2.  
24.Report Setting  
2.Journal Period  
a
Every 50 Faxes  
b
Every 6 Hours  
If you send a lot of faxes to the same place,  
you may need more than the job numbers to  
know which faxes you must send again.  
Selecting On+Imageor Off+Imagewill print  
a section of the fax’s first page on the report  
to help you remember.  
Select ab & OK  
b Press a or bto choose an interval.  
Press OK. If you choose 7 days, you will  
be asked to choose a day when you  
want the 7 day countdown to begin.  
When the verification report is turned Offor  
to Off+Image, the report will only print if  
there is a transmission error.  
c Enter the time to begin printing, in 24  
hour format.  
Press OK.  
For example: enter 19:45 for 7:45 PM.  
a Press Menu, 2, 4, 1.  
24.Report Setting  
1.XMIT Report  
d Press Stop/Exit.  
If you select 6, 12, 24 hours, 2 or 7 days, the  
machine will print the report at the selected  
time and then erase all jobs from its memory.  
If the machine’s memory becomes full with  
200 jobs before the time you selected has  
passed, the machine will print the journal  
early and then erase all jobs from memory.  
a
Off  
b
Off+Image  
Select ab & OK  
b Press aor bto select On, On+Image  
Offor Off+Image. Press OK.  
c Press Stop/Exit.  
If you want an extra report before it is due to  
print, you can print it manually without erasing  
the jobs from memory.  
66  
       
Printing reports  
How to print a report  
10  
Reports  
10  
The following reports are available:  
a Press Menu, 5.  
1 XMIT Verify  
5.Print Reports  
1.XMIT Verify  
2.Help List  
3.Tel Index List  
Select ab & OK  
Displays the Transmission Verification  
Report for your last 200 outgoing faxes at  
most and prints the last report.  
2 Help List  
b Choose one of the options below:  
Prints a list of commonly used functions to  
help you program your machine.  
Press aor bto select the report you  
want. Press OK.  
Enter the number of the report you  
want to print. For example, press 2 to  
print the help list.  
3 Tel Index List  
Prints a list of names and numbers stored  
in the One-Touch and Speed-Dial  
memory in numerical or alphabetical  
order.  
c Press Start.  
4 Fax Journal  
Prints a list of information about your last  
200 incoming and outgoing faxes. (TX:  
transmit.) (RX: receive.)  
5 User Settings  
Print a list of your current settings.  
6 Network Config  
Lists your network settings.  
7 Order Form  
10  
You can print an accessories order form to  
fill out and send to your Brother dealer.  
67  
       
Polling  
11  
11  
Polling lets you set up your machine so other  
people can receive faxes from you, but they  
pay for the call. It also lets you call somebody  
else’s fax machine and receive a fax from it,  
so you pay for the call. The polling feature  
needs to be set up on both machines for this  
to work. Not all fax machines support polling.  
e Enter the fax number you are polling.  
f Press Start.  
Delayed polling  
11  
Delayed polling lets you set the machine to  
begin polling receive at a later time. You can  
only set up one delayed polling operation.  
Polling receive  
11  
Polling receive lets you call another fax  
machine to receive a fax.  
a Make sure you are in Fax mode  
b Press Menu, 2, 1, 8.  
.
a Make sure you are in Fax mode  
b Press Menu, 2, 1, 8.  
.
c Press a or bto select Timer. Press  
OK.  
21.Setup Receive  
8.Polling RX  
d Enter the time (in 24-hour format) you  
want to begin polling. Press OK.  
a
b
Standard  
Secure  
For example, enter 21:45 for 9:45 PM.  
Select ab & OK  
e Enter the fax number you are polling.  
Press Start.  
c Press aor bto select Standard.  
Press OK.  
The machine makes the polling call at  
the time you entered.  
d Enter the fax number you are polling.  
Press Start.  
Secure polling  
11  
Secure Polling lets you restrict who can get  
the documents you set up to be polled.  
Secure Polling only works with Brother fax  
machines. If you want to get a fax from a  
secured Brother machine you have to enter  
the secure code.  
a Make sure you are in Fax mode  
b Press Menu, 2, 1, 8.  
.
c Press aor bto select Secure. Press  
OK.  
d Enter a four-digit secure code. Press  
OK. This is the security code of the fax  
machine you are polling.  
68  
       
Polling  
Sequential polling  
11  
Polled transmit  
11  
Sequential polling lets you request  
documents from several fax machines in one  
operation.  
Polled transmit lets you set up your machine  
to wait with a document so another fax  
machine can call and retrieve it.  
a Make sure you are in Fax mode  
b Press Menu, 2, 1, 8.  
.
Setup for polled transmit  
11  
a Make sure you are in Fax mode  
b Load your document.  
.
21.Setup Receive  
8.Polling RX  
a
Standard  
b
Secure  
Select ab & OK  
c Press Menu, 2, 2, 6.  
c Press aor bto choose Standard,  
Secureor Timer.  
22.Setup Send  
6.Polled TX  
a
Standard  
Press OK.  
b
Secure  
Select ab & OK  
d Choose one of the options below.  
If you selected Standardgo to e.  
If you selected Secure, enter a  
four-digit number, press OK, go to  
e.  
d Press aor bto select Standard.  
Press OK.  
Setup for polled transmit with  
a secure code  
If you selected Timer, enter the time  
(in 24-hour format) you want to begin  
polling and press OK, go to e.  
11  
Secure Polling lets you restrict who can get  
the documents you set up to be polled.  
Secure Polling only works with Brother fax  
machines. If another person wants to retrieve  
a fax from your machine they will have to  
enter the secure code.  
e Specify the destination fax machines  
you want to poll by using One-Touch,  
Speed-Dial, Search, a Group and or the  
dial pad. You must press OK between  
each location.  
11  
f Press Start.  
a Make sure you are in Fax mode  
b Load your document.  
.
The machine polls each number or  
group in turn for a document.  
Press Stop/Exit while the machine is dialling  
to cancel the polling process.  
c Press Menu, 2, 2, 6.  
22.Setup Send  
6.Polled TX  
To cancel all sequential polling receive jobs,  
press Menu, 2, 6.  
a
Standard  
Secure  
b
Select ab & OK  
d Press aor bto select Secure.  
Press OK.  
e Enter a four-digit number. Press OK.  
69  
         
Chapter 11  
70  
Section III  
Copy  
III  
 
Making copies  
12  
12  
Making multiple copies  
12  
How to copy  
12  
a Make sure you are in Copy mode  
Entering copy mode  
12  
.
Press  
(Copy) to enter Copy mode.  
b Load your document.  
1 Contrast:-  
+
c Use the dial pad to enter the number of  
2
Quality :Auto  
Enlg/Red:100%  
copies (up to 99).  
3
4
d Press Start.  
Tray  
:MP>T1  
5
Press ab or Startr01  
Note  
1
2
3
4
5
Contrast  
To sort your copies, press Sort (See  
Quality  
Copy Ratio  
Tray Use  
Stop copying  
12  
Number of Copies  
To stop copying, press Stop/Exit.  
Making a single copy  
12  
a Make sure you are in Copy mode  
.
b Load your document.  
c Press Start.  
72  
           
Making copies  
To temporarily change the quality setting,  
follow the instruction below:  
Copy options  
12  
When you want to quickly change the copy  
a Make sure you are in Copy mode  
settings temporarily for the next copy, use the  
Copy keys. You can use different  
combinations.  
.
b Load your document.  
(MFC-8460N)  
c Use the dial pad to enter the number of  
copies (up to 99).  
d (MFC-8460N)  
Press Quality.  
(MFC-8860DN and MFC-8870DW only)  
Press Contrast/Quality.  
Press aor bto choose Quality.  
Press OK.  
(MFC-8860DN and MFC-8870DW)  
e Press dor c to choose Auto, Textor  
Photo.  
Press OK.  
The machine returns to its default settings  
after 60 seconds or if the Mode Timer returns  
the machine to Fax mode. (See Mode timer  
f Press Start.  
To change the default setting, follow the  
instructions below:  
Changing copy quality  
12  
a Press Menu, 3, 1.  
You can select from a range of quality  
31.Quality  
settings. The default setting is Auto.  
a
Auto  
Text  
Photo  
Auto  
b
Auto is the recommended mode for  
ordinary printouts. Suitable for documents  
that contain both text and photographs.  
Select ab & OK  
b Press aor bto choose the copy  
quality. Press OK.  
Text  
12  
Suitable for documents containing only  
text.  
c Press Stop/Exit.  
Photo  
Suitable for copying photographs.  
73  
     
Chapter 12  
Changing text copy  
resolution  
Enlarging or reducing the  
image copied  
12  
12  
You can change the text copy resolution to  
1200x600dpiif you have selected Text  
from the Quality or Contrast/Quality  
You can select the following enlargement or  
reduction ratios:  
options, and make a copy with 100% ratio  
using the scanner glass. To change the text  
copy resolution, follow the instructions below:  
Press  
Enlarge/Reduce  
100%*  
104% EXEiLTR  
141% A5iA4  
200%  
a Make sure you are in Copy mode  
.
Auto  
Custom(25-400%)  
50%  
b Put your document on the scanner  
glass.  
70% A4iA5  
78% LGLiLTR  
83% LGLiA4  
85% LTRiEXE  
91% Full Page  
94% A4iLTR  
97% LTRiA4  
c Press Menu, 3, 2.  
32.FB Txt Quality  
a
b
1200x600dpi  
600dpi  
Select ab & OK  
d Press aor bto choose the text copy  
resolution. Press OK.  
Custom(25-400%)allows you to enter a  
ratio from 25% to 400%.  
e Press Stop/Exit.  
Auto sets the machine to calculate the  
reduction ratio that best fits the size of paper.  
To enlarge or reduce the next copy follow the  
instructions below:  
a Make sure you are in Copy mode  
.
b Load your document.  
c Use the dial pad to enter the number of  
copies (up to 99).  
d Press Enlarge/Reduce.  
e Press Enlarge/Reduce or c.  
74  
   
Making copies  
f Choose one of the options below:  
Press aor bto select the  
enlargement or reduction ratio you  
want. Press OK.  
a Make sure you are in Copy mode  
.
b Load your document.  
Press aor bto select Custom  
(25-400%). Press OK. Use the dial  
pad to enter an enlargement or  
reduction ratio from 25%to 400%.  
(For example, press 5 3 to enter  
53%.) Press OK.  
c Use the dial pad to enter the number of  
copies (up to 99).  
d Press N in 1.  
e Press aor bto select 2 in 1 (P),  
2 in 1 (L), 4 in 1 (P),  
4 in 1 (L), Poster (3 x 3)or Off  
(1 in 1).  
g Press Start.  
Note  
Press OK.  
• The Auto setting is available only when  
loading from the ADF.  
f Press Start to scan the page.  
If you are making a poster or placed the  
document in the ADF, the machine  
scans the pages and starts printing.  
• Page Layout Options 2 in 1(P), 2 in 1(L), 4  
in 1(P), 4 in 1(L) or Poster are not  
available with Enlarge/Reduce.  
(P) means Portrait and (L) means  
Landscape.  
If you are using the scanner glass, go  
to g.  
g After the machine scans the page, press  
1 to scan the next page.  
Making N in 1 copies or a  
poster  
12  
Flatbed Copy:  
Next Page?  
a 1.Yes  
b 2.No  
Select ab & OK  
You can reduce the amount of paper used  
when copying by using the N in 1 copy  
feature. This allows you to copy two or four  
pages onto one page, which lets you save  
paper.  
h Put the next page on the scanner glass.  
Press OK.  
You can also make a poster. When you use  
the poster feature your machine divides your  
document into sections, then enlarges the  
sections so you can assemble them into a  
poster. If you want to print a poster, use the  
scanner glass.  
Repeat g and h for each page of the  
layout.  
12  
i After all the pages have been scanned,  
press 2 to finish.  
Important  
12  
Please make sure the paper size is set to  
Letter, A4, Legalor Folio.  
(P) means Portrait and (L) means  
Landscape.  
You can only use the N in 1 copy and  
poster feature with 100% copy size.  
You can only make one poster copy at a  
time.  
75  
     
Chapter 12  
4 in 1 (L)  
If you are copying from the ADF:  
12  
Insert your document face up in the direction  
shown below:  
2 in 1 (P)  
Poster (3x3)  
You can make a poster size copy of a  
photograph.  
2 in 1 (L)  
4 in 1 (P)  
4 in 1 (L)  
If you are copying from the scanner  
glass:  
12  
Insert your document face down in the  
direction shown below:  
2 in 1 (P)  
2 in 1 (L)  
4 in 1 (P)  
76  
Making copies  
2 sided i 1 sided  
Duplex (2-sided) copying  
(MFC-8860DN and  
Portrait  
MFC-8870DW only)  
12  
1
If you want to use the duplex copy feature,  
load your document in the ADF.  
1
2
Duplex Copy  
1 sided i 2 sided  
Portrait  
12  
Landscape  
1
1
2
1
1
2
a Make sure you are in Copy mode  
b Load your document.  
Landscape  
c Use the dial pad to enter the number of  
copies (up to 99).  
1
1
d Press Duplex and a or b to select  
1sided i 2sided,  
2
2sided i 2sidedor  
2sided i 1sided.  
2 sided i 2 sided  
Portrait  
Duplex  
a1sided i 2sided  
2sided i 2sided  
b2sided i 1sided  
Select ab & OK  
1
1
Press OK.  
12  
e Press Start to scan the document.  
Landscape  
Note  
1
1
Duplex copy using a 2-sided legal size  
document is not available from the ADF.  
If you are using the scanner glass, go  
to f.  
77  
 
Chapter 12  
f After the machine scans the page, press  
1 to scan the next page.  
a Make sure you are in Copy mode  
b Load your document.  
Flatbed Copy:  
Next Page?  
a 1.Yes  
c Use the dial pad to enter the number of  
copies (up to 99).  
b 2.No  
Select ab & OK  
d Press Duplex and aor b to select  
Advanced.  
g Put the next page on the scanner glass.  
Press OK.  
Duplex  
Repeat f and g for each page of the  
layout.  
a1sided i 2sided  
2sided i 2sided  
b2sided i 1sided  
Select ab & OK  
h After all the pages have been scanned,  
press 2 in f to finish.  
Press OK.  
Advanced Duplex Copy  
Advanced 2 sided i1 sided  
Portrait  
12  
e Press a or bto select  
2sided i 1sidedor  
1sided i 2sided. Press OK.  
Duplex Advanced  
a2sided i 1sided  
b1sided i 2sided  
1
1
Select ab & OK  
2
f Press Start to scan the document.  
Landscape  
Note  
Duplex copy using a 2-sided legal size  
document is not available from the ADF.  
1
1
2
If you are using the scanner glass, go  
to g.  
Advanced 1 sided i2 sided  
g After the machine scans the page, press  
1 to scan the next page.  
Portrait  
Flatbed Copy:  
Next Page?  
a 1.Yes  
1
1
b 2.No  
Select ab & OK  
2
h Put the next page on the scanner glass.  
Landscape  
Press OK.  
Repeat g and h for each page of the  
layout.  
1
1
i After all the pages have been scanned,  
press 2 in g to finish.  
2
78  
       
Making copies  
Sorting copies using the ADF  
12  
Adjusting contrast  
12  
You can sort multiple copies. Pages will be  
stacked in the order 1 2 3, 1 2 3, 1 2 3, and so  
on.  
Contrast  
12  
Adjust the contrast to help an image look  
sharper and more vivid.  
a Make sure you are in Copy mode  
To temporarily change the contrast setting,  
follow the instruction below:  
.
b Load your document.  
a Make sure you are in Copy mode  
c Use the dial pad to enter the number of  
.
copies (up to 99).  
b Load your document.  
d Press Sort.  
e Press Start.  
c Use the dial pad to enter the number of  
copies (up to 99).  
d (MFC-8460N)  
Press Contrast.  
(MFC-8860DN and MFC-8870DW only)  
Press Contrast/Quality.  
Press aor bto choose Contrast.  
Press OK.  
Contrast:-nnonn+c  
Quality :Auto  
Enlg/Red:100%  
Tray  
:MP>T1  
Select d c & OK  
e Press dor c to increase or decrease  
the contrast.  
f Press Start.  
To change the default setting follow the  
instructions below:  
12  
a Press Menu, 3, 3.  
33.Contrast  
-nnonn+  
Select d c & OK  
b Press dor c to change the contrast.  
Press OK.  
c Press Stop/Exit.  
79  
       
Chapter 12  
Tray Select  
12  
Out of Memory  
message  
12  
You can change the tray use only for the next  
copy.  
If the memory becomes full while you are  
making copies, the LCD message will guide  
you through the next step.  
a Make sure you are in Copy mode  
.
If you get an Out of Memorymessage while  
scanning a subsequent page, you will have  
the option to press Start to copy the pages  
scanned so far, or to press Stop/Exit to  
cancel the operation.  
b Load your document.  
c Use the dial pad to enter the number of  
copies (up to 99).  
To gain extra memory, choose one of the  
solutions below:  
d Press Tray Select.  
Contrast:-nnonn+  
Quality :Auto  
Enlg/Red:100%  
Print the faxes that are in the memory.  
page 45.)  
Tray  
Select d c & OK  
:MP>T1 c  
You can turn off remote fax options. (See  
62.)  
e Press d or c to select the tray usage.  
Press OK.  
Add optional memory (See Memory Board  
f Press Start.  
Press Tray Select  
MP>T1or M>T1>T2  
T1>MPor T1>T2>M  
#1(XXX)*  
Note  
When you get an Out of Memory  
message, you may be able to make  
copies if you first print incoming faxes in  
the memory to restore the memory to  
100%.  
#2(XXX)*  
MP(XXX)*  
* XXX is the paper size you set in Menu, 1, 3.  
Note  
• T2 and #2 appear only if the optional  
paper tray is installed.  
• To change the Tray Select setting, See  
80  
   
Section IV  
Software  
IV  
 
Software and Network features  
13  
13  
The User’s Guide on the CD-ROM includes  
the Software User’s Guide and Network  
User’s Guide for features available when  
connected to a computer (for example,  
Printing and Scanning).  
Network Printing  
(See the Network User’s Guide on the CD-  
ROM.)  
Network Scanning  
®
Printing  
(For Windows , see Chapter 4 in the  
Software User’s Guide on the CD-ROM.)  
®
(For Windows , see Chapter 1 in the  
®
Software User’s Guide on the CD-ROM.)  
(For Macintosh , see Chapter 10 in the  
Software User’s Guide on the CD-ROM.)  
®
(For Macintosh , see Chapter 7 in the  
Wireless Network Users (MFC-8870DW  
Software User’s Guide on the CD-ROM.)  
only)  
Scanning  
(For details on connecting your machine  
to a wireless Network, see the Quick  
Setup Guide and Network User's Guide  
on the CD-ROM.)  
®
(For Windows , see Chapter 2 in the  
Software User’s Guide on the CD-ROM.)  
®
(For Macintosh , see Chapter 8 in the  
Software User’s Guide on the CD-ROM.)  
Note  
ControlCenter2  
®
(For Windows , see Chapter 3 in the  
Software User’s Guide on the CD-ROM.)  
®
(For Macintosh , see Chapter 9 in the  
Software User’s Guide on the CD-ROM.)  
Remote Setup  
®
(For Windows , see Chapter 5 in the  
Software User’s Guide on the CD-ROM.)  
®
(For Macintosh , see Chapter 11 in the  
Software User’s Guide on the CD-ROM.)  
Brother PC-FAX  
®
(For Windows , see Chapter 6 in the  
Software User’s Guide on the CD-ROM.)  
®
(For Macintosh , see Chapter 7 in the  
Software User’s Guide on the CD-ROM.)  
LDAP  
(See the Network User’s Guide on the CD-  
ROM.)  
Network Faxing  
(See the Network User’s Guide on the CD-  
ROM.)  
82  
   
Safety and Legal  
A
A
Choosing a location  
A
Place your machine on a flat, stable surface that is free of vibration. Put the machine near a  
telephone socket and a standard, grounded electrical socket. Choose a location where the  
temperature remains between 10° and 32.5° C.  
Make sure cables leading to the machine do not constitute a trip hazard.  
Avoid placing your machine on the carpet.  
Do not place near heaters, air conditioners, water, chemicals, or refrigerators.  
Do not expose the machine to direct sunlight, excessive heat, moisture, or dust.  
Do not connect your machine to electrical sockets controlled by wall switches or automatic  
timers, or to the same circuit as large appliances that might disrupt the power supply.  
Avoid sources of interference, such as speakers, or the base units of cordless phones.  
84  
   
Safety and Legal  
Important Information  
A
Safety precautions  
A
Please read these instructions before attempting any maintenance, and keep them for later  
reference. When using your telephone equipment, follow basic safety precautions to reduce the  
risk of fire, electric shock or personal injury.  
Do not use this product near water, or in a damp environment.  
Avoid using this product during an electrical storm. There may be a remote risk of electric  
shock from lightning.  
We do not advise using an extension lead.  
Never install telephone wiring during a lightning storm. Never install a telephone wall socket in  
a wet location.  
If any cables become damaged, disconnect your machine, and contact your Brother dealer.  
Do not place any objects on the machine, or obstruct the air vents.  
Do not use flammable substances near the machine.  
Doing this might cause a fire or electrical shock.  
This product should be connected to an adjacent grounded AC power source within the range  
indicated on the rating label. Do NOT connect it to a DC power source. If you are not sure,  
contact a qualified electrician.  
Do not dispose of batteries in a fire. They may explode. Check with local codes for possible  
special disposal instructions.  
85  
   
WARNING  
Before cleaning the inside of the machine, first  
unplug the telephone line cord, and then the power  
cord from the electrical socket.  
Do not handle the plug with wet hands. Doing this might  
cause an electrical shock.  
After you have just used the machine, some internal  
parts of the machine will be extremely hot. When you  
open the front or back cover of the machine,  
DO NOT touch the shaded parts shown in the  
illustration.  
The fuser unit is marked with a caution label. DO  
NOT remove or damage the label.  
To prevent injuries, be careful not to put your hands on  
the edge of the machine under the document cover as  
shown in the illustration.  
86  
Safety and Legal  
To prevent injuries, DO NOT put your fingers in the area  
shown in the illustrations.  
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner  
dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the  
toner dust with a dry, lint-free cloth and dispose of it according to local regulations.  
If moving your machine, use the handholds  
provided. First making sure to disconnect any  
cables.  
87  
IEC 60825-1 Specification  
A
This machine is a Class 1 laser product as defined in IEC 60825-1 specifications. The label shown  
below is attached in countries where required.  
This machine has a Class 3B Laser Diode which emits invisible  
laser radiation in the Scanner Unit. The Scanner Unit should not  
CLASS 1 LASER PRODUCT  
be opened under any circumstances.  
APPAREIL À LASER DE CLASSE 1  
LASER KLASSE 1 PRODUKT  
Laser Diode  
A
Wave length:  
Output:  
770 - 810 nm  
5 mW max.  
Class 3B  
Laser Class:  
WARNING  
Use of controls, adjustments or performance of procedures other than those specified in this  
manual may result in hazardous radiation exposure.  
Disconnect device  
A
This product must be installed near an electrical socket that is easily accessible. In case of  
emergency, you must disconnect the power cord from the electrical socket to shut off power  
completely.  
Wiring information  
A
If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same  
rating as the original fuse.  
Always replace the fuse cover. Never use a plug that does not have a cover. If in any doubt, call  
a qualified electrician. Warning - This printer must be earthed.  
The wires in the mains lead are coloured in line with the following code:  
Green and Yellow: Earth  
Blue: Neutral  
Brown: Live  
88  
     
Safety and Legal  
LAN connection  
A
CAUTION  
DO NOT connect this product to a LAN connection that is subject to over-voltages.  
Radio interference  
A
This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the  
machine to a computer, ensure that you use the following interface cables.  
1 A shielded parallel interface cable with twisted-pair conductors and that is marked IEEE 1284  
compliant. The cable must not exceed 2.0 metres in length.  
2 A USB cable which must not exceed 2.0 metres in length.  
®
International ENERGY STAR Compliance Statement  
A
®
The purpose of the International ENERGY STAR Program is to promote the development and popularization  
®
of energy-efficient office equipment.As an ENERGY STAR Partner, Brother Industries, Ltd. has determined  
®
that this product meets the ENERGY STAR guidelines for energy efficiency.  
EU Directive 2002/96/EC and EN50419  
A
This equipment is marked with the above recycling symbol. It means that at the end of the life of  
the equipment you must dispose of it separately at an appropriate collection point and not place  
it in the normal domestic unsorted waste stream. This will benefit the environment for all.  
(European Union only)  
89  
       
Important safety instructions  
A
1 Read all of these instructions.  
2 Save them for later reference.  
3 Follow all warnings and instructions marked on the product.  
4 Unplug this product from the wall socket before cleaning inside of the machine. Do not use  
liquid or aerosol cleaners. Use a damp cloth for cleaning.  
5 Do not place this product on an unstable cart, stand, or table. The product may fall, causing  
serious damage to the product.  
6 Slots and openings in the cabinet at the back or bottom are provided for ventilation. To ensure  
reliable operation of the product and to protect it from overheating, these openings must not  
be blocked or covered. The openings should never be blocked by placing the product on a bed,  
sofa, rug, or other similar surface. This product should never be placed near or over a radiator  
or heater. This product should never be placed in a built-in installation unless adequate  
ventilation is provided.  
7 This product should be connected to an AC power source within the range indicated on the  
rating label. Do NOT connect it to a DC power source. If you are not sure, contact a qualified  
electrician.  
8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded  
power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call  
your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounded  
plug.  
9 Use only the power cord supplied with this machine.  
10 Do not allow anything to rest on the power cord. Do not place this product where people can  
walk on the cord.  
11 Do not place anything in front of the machine that will block received faxes. Do not place  
anything in the path of received faxes.  
12 Wait until pages have exited the machine before picking them up.  
13 Unplug this product from the power socket and refer all servicing to Brother Authorized Service  
Personnel under the following conditions:  
When the power cord is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating instructions are followed.  
Adjust only those controls that are covered by the operating instructions. Incorrect  
adjustment of other controls may result in damage and will often require extensive work by  
a qualified technician to restore the product to normal operation.  
If the product has been dropped or the cabinet has been damaged.  
If the product exhibits a distinct change in performance, indicating a need for service.  
90  
   
Safety and Legal  
14 To protect your product against power surges, we recommend the use of a power protection  
device (Surge Protector).  
15 To reduce the risk of fire, electric shock and injury to people, note the following:  
Do not use this product near appliances that use water, a swimming pool or in a wet  
basement.  
Do not use the machine during an electrical storm (there is the remote possibility of an  
electrical shock) or to report a gas leak in the vicinity of the leak.  
91  
Chapter A  
Trademarks  
A
The Brother logo is a registered trademark of Brother Industries, Ltd.  
Brother is a registered trademark of Brother Industries, Ltd.  
Multi-Function Link is a registered trademark of Brother International Corporation.  
Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.  
Macintosh and TrueType are registered trademarks of Apple Computer, Inc.  
PaperPort is a registered trademark of ScanSoft, Inc.  
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.  
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registered  
trademarks of Broadcom Corporation in the United States and/or other countries.  
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun  
Microsystems, Inc. in the United States and other countries.  
Each company whose software title is mentioned in this manual has a Software License  
Agreement specific to its proprietary programs.  
All other brand and product names mentioned in this User’s Guide, the Software User’s  
Guide, and the Network User’s Guide are registered trademarks of their respective  
companies.  
92  
 
Options  
B
B
Optional Paper Tray  
(LT-5300)  
Memory Board  
B
B
This machine has 32 MB of standard memory  
and one slot for optional memory expansion.  
You can expand the memory up to 544 MB by  
installing dual in-line memory modules  
(DIMMs). When you add the optional  
An optional lower tray can be installed, and it  
2
can hold up to 250 sheets of 80 g/m (20 lb)  
paper.  
memory, it increases the performance for  
both copier and printer operations.  
When an optional tray is installed, the  
machine can hold up to 550 sheets of plain  
paper. If you want to buy an optional lower  
tray unit, call your Brother dealer.  
DIMM types  
B
You can install the following DIMM:  
128 MB Buffalo Technology  
VN133-D128 / VN133-X128  
256 MB Buffalo Technology  
VN133-D256  
512 MB Buffalo Technology  
VN133-D512  
For setup, see the User’s Guide that we have  
supplied with the lower tray unit.  
64 MB TechWorks 12165-0004  
128 MB TechWorks 12462-0001  
256 MB TechWorks 12485-0001  
512 MB TechWorks 12475-0001  
Note  
• For more information, visit the Buffalo  
Technology site at  
• For more information, visit the Techworks  
web site at http://www.techworks.com.  
In general, the DIMM must have the following  
specifications:  
Type: 144 pin and 64 bit output  
CAS latency: 2  
Clock frequency: 100 MHz or more  
Capacity: 64, 128, 256 or 512 MB  
Height: 31.75 mm (1.25 in.)  
Dram Type: SDRAM 2 Bank  
93  
       
d Unpack the DIMM and hold it by its  
Note  
edges.  
• There might be some DIMMs that will not  
work with the machine.  
CAUTION  
• For more information, call the dealer you  
bought the machine from or Brother  
Customer Service.  
To prevent damage to the machine from  
static electricity, DO NOT touch the  
memory chips or the board surface.  
Installing extra memory  
B
e Hold the DIMM by the edges and align  
the notches in the DIMM with the  
protrusions in the slot.  
a Turn off the machine’s power switch.  
Unplug the telephone line cord.  
Insert the DIMM diagonally (1), then tilt it  
toward the interface board until it clicks  
into place (2).  
b Disconnect the interface cable from the  
machine, and then unplug the power  
cord from the electrical socket.  
c Remove the DIMM cover and interface  
access cover.  
f Put the interface access cover and the  
DIMM cover back on.  
g Plug the machine’s power cord back into  
the electrical socket first, and then  
connect the interface cable.  
h Plug in the telephone line cord.  
Turn on the machine’s power switch.  
94  
 
Troubleshooting and  
routine maintenance  
C
C
Troubleshooting  
C
If you think there is a problem with your machine, check the chart below and follow the  
troubleshooting tips.  
Most problems can be easily resolved by yourself. If you need additional help, the Brother  
Solutions Center offers latest FAQs and troubleshooting tips. Visit us at  
Solutions to common problems  
C
If you think there is a problem with the way your faxes look, make a copy first. If the copy looks  
good, the problem is probably not your machine. Check the chart below and follow the  
troubleshooting tips.  
The Brother Solutions Center offers the latest FAQs and troubleshooting tips.  
Printing or Receiving Faxes  
Difficulties  
Suggestions  
Condensed print  
Usually this is caused by a poor telephone connection. If your copy looks good,  
you probably had a bad connection, with static or interference on the telephone  
line. Ask the other party to send the fax again.  
Horizontal streaks  
Top and bottom sentences are  
cut off  
Missing lines  
Poor printing quality  
Vertical black lines when receiving Your machine’s primary corona wire for printing may be dirty. Clean your primary  
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the  
problem is with the sending machine. Try receiving from another fax machine.  
If the problem continues, call Brother or your dealer for service.  
Received faxes appear as split or  
blank pages.  
If the received faxes are divided and printed on two pages or if you get an extra  
blank page, your paper size setting may not be correct for the paper you are using.  
Turn on auto reduction. (See Printing a reduced incoming fax on page 43.)  
95  
         
Phone Line or Connections  
Difficulties  
Suggestions  
Dialling does not work.  
Check for a dial tone.  
Change Tone/Pulsesetting. (See the Quick Setup Guide.)  
Check all line cord connections.  
Check that the machine is plugged in and switched on.  
If an external phone is connected to the machine, send a manual fax by lifting the  
handset of the external phone and dialling the number. Wait to hear fax receiving  
tones before pressing Start.  
The machine does not answer  
when called.  
Make sure the machine is in the correct receiving mode for your setup. (See  
Receiving a fax on page 39.) Check for a dial tone. If possible, call your machine  
to hear it answer. If there is still no answer, check the telephone line cord  
connection. If there is no ringing when you call your machine, ask your telephone  
company to check the line.  
Sending Faxes  
Difficulties  
Suggestions  
Poor sending quality.  
Try changing your resolution to Fineor S.Fine. Make a copy to check your  
machine’s scanner operation. If the copy quality is not good, clean the scanner.  
Transmission Verification Report  
says ‘RESULT:ERROR’.  
There is probably temporary noise or static on the line. Try sending the fax again.  
If you send a PC FAX message and get ‘RESULT:NG’ on the Transmission  
Verification Report, your machine may be out of memory. To free up extra  
memory, you can turn off fax storage (see Turning off remote fax options on page  
62), print fax messages in memory (see Printing a fax from the memory on page  
45) or cancel a delayed fax or polling job (see Checking and cancelling waiting  
jobs on page 38). If the problem continues, ask the telephone company to check  
your phone line.  
If you often get transmission errors due to possible interference on the phone line,  
try changing the Compatibility setting to Basic. (See Compatibility on page 105.)  
Vertical black lines when sending.  
If the copy you made shows the same problem, clean the scanner. (See Cleaning  
Handling Incoming Calls  
Difficulties  
Suggestions  
The machine ‘Hears’ a voice as a  
CNG Tone.  
If Fax Detect is set to on, your machine is more sensitive to sounds. It may  
mistakenly interpret certain voices or music on the line as a fax machine calling  
and respond with fax receiving tones. Deactivate the machine by pressing  
Stop/Exit. Try avoiding this problem by turning Fax Detect to off. (See Fax Detect  
Sending a Fax Call to the machine. If you answered on an external or extension phone, press your Fax Receive Code  
(default setting is (l51)). When your machine answers, hang up.  
96  
   
Troubleshooting and routine maintenance  
Handling Incoming Calls (Continued)  
Difficulties  
Suggestions  
Custom features on a single line.  
If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an answering  
machine, an alarm system or other custom feature on a single phone line with your  
machine, it may create a problem sending or receiving faxes.  
For Example: If you subscribe to Call Waiting or some other custom service and  
its signal comes through the line while your machine is sending or receiving a fax,  
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature  
should help overcome this problem. This condition is related to the telephone  
system industry and is common to all devices that send and receive information  
on a single, shared line with custom features. If avoiding a slight interruption is  
crucial to your business, a separate line with no custom features is recommended.  
Menu Setting Difficulties  
Difficulties  
Suggestions  
Key operations do not work.  
Check that the control panel is fitted correctly on the machine. Reinstall the control  
panel.  
The machine beeps when you try to If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive  
access the Setup Receive and  
Setup Send menus.  
setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when  
the machine is in Fax mode.  
Copy Quality Difficulties  
Difficulties  
Suggestions  
Vertical streaks appear in copies.  
Either the scanner or the primary corona wire for printing is dirty. Clean them both.  
Printing Difficulties  
Difficulties  
Suggestions  
No print out.  
Check that the machine is plugged in and the power switch is turned on.  
Check that the toner cartridge and drum unit are installed properly. (See  
Check the interface cable connection on both the machine and your computer.  
(See the Quick Setup Guide.)  
Check that the correct printer driver has been installed and chosen.  
Check to see if the LCD is showing an error message. (See Error messages  
The machine is online. On your PC, click Start and then Printers and Faxes.  
Right-click ‘Brother MFC-XXXX (where XXXX is your model name)’. Make  
sure that ‘Use Printer Offline’ is unchecked.  
97  
 
Printing Difficulties (Continued)  
Difficulties  
Suggestions  
The machine prints unexpectedly  
or it prints garbage.  
Turn off the machine’s power switch and then turn it on again. If the error  
message continues leave the machine for several minutes and then try it  
again. (The machine can be turned off for up to 4 days without losing faxes  
stored in the memory.)  
Check the settings in your application to make sure it is set up to work with  
your machine.  
If you are using the parallel port connection, check that the port is BRMFC and  
not LPT1.  
The machine prints the first couple Your computer is not recognizing the machine’s input buffer full signal. Make sure  
of pages correctly, then some  
pages have text missing.  
that you connect the interface cable correctly. (See the Quick Setup Guide.)  
The machine cannot print full  
pages of a document.  
Reduce the printing resolution. (See Advanced tab in the Software User’s  
Guide on the CD-ROM.)  
Out of Memorymessage  
Reduce the complexity of your document and try again. Reduce the graphic  
appears.  
quality or the number of font sizes within your application.  
Add more memory. See Installing extra memory on page 94.  
The headers or footers appear  
There is an unprintable area on the top and bottom of the page. Adjust the top and  
when the document displays on the bottom margins in your document to allow for this.  
screen but they do not show up  
when it is printed.  
The machine does not print on both Check the paper size setting in the printer driver. You need to select A4, Letter,  
sides of the paper even though the Legal or Folio.  
printer driver setting is Duplex.  
(MFC-8860DN and MFC-8870 DW  
only)  
The machine is not printing or has Press Job Cancel. As the machine cancels the job and clears it from the memory  
stopped printing and the machine’s it may produce an incomplete printout. Try to print again.  
status LED is yellow.  
Scanning Difficulties  
Difficulties  
Suggestions  
TWAIN errors appear while  
scanning.  
Make sure that the Brother TWAIN driver is chosen as the primary source. In  
PaperPort®, click File, Scan and choose the Brother TWAIN driver.  
Software Difficulties  
Difficulties  
Suggestions  
Cannot install software or print.  
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair  
and reinstall the software.  
Cannot perform ‘2 in 1’ or ‘4 in 1’  
printing.  
Check that the paper size setting in the application and in the printer driver are the  
same.  
The machine does not print from  
Adobe Illustrator  
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide  
on the CD-ROM.)  
If you are using Windows® 98/98SE/Me, click Start, and then Printer Settings.  
Right-click Brother MFC-XXXX (where XXXX is your model name) and click  
Properties. Click Spool Setting on the Details tab. Choose RAW from Spool  
Data Format.  
When using ATM fonts, some  
characters are missing or some  
characters are printed in their  
place.  
98  
Troubleshooting and routine maintenance  
Software Difficulties (Continued)  
Difficulties  
Suggestions  
‘Unable to write to LPT1’, ‘LPT1  
already in use’ or ‘MFC is Busy’  
error message appears.  
Make sure that the machine is on (plugged into the electrical socket and the power  
switch turned on) and that it is connected directly to the computer using the  
IEEE-1284 bi-directional parallel cable. The cable must not go through another  
peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box).  
Make sure that the LCD does not show an error message.  
Make sure no other device drivers, which also communicate through the parallel  
port, are running automatically when you turn on the computer (such as, drivers  
for Zip Drives, External CD-ROM Drive, etc.) Suggested areas to check: (Load=,  
Run=command lines in the win.ini file or the Setup Group)  
Check with your computer manufacturer to confirm that the computer’s parallel  
port settings in the BIOS are set to support a bi-directional machine; i.e. (Parallel  
Port Mode – ECP)  
Paper Handling Difficulties  
Difficulties  
Suggestions  
The machine does not load paper. If there is no paper, load a new stack of paper into the paper tray.  
The LCD shows No Paperor a  
Paper Jam message.  
If there is paper in the paper tray, make sure it is straight. If the paper is curled,  
you should straighten it. Sometimes it is helpful to remove the paper, turn the stack  
over and put it back into the paper tray.  
Reduce the amount of paper in the paper tray, and then try again.  
Check that the MP tray mode is not selected in the printer driver.  
If the LCD shows a Paper Jam message and you still have a problem, see Paper  
The machine does not feed paper  
from the MP tray.  
Fan the paper well and put it back firmly.  
Make sure that MP tray mode is chosen in the printer driver.  
I need to know how to load  
envelopes.  
You can load envelopes from the MP tray. Your application must be set up to print  
the envelope size you are using. This is usually done in the Page Setup or  
Document Setup menu of your application. See your application’s manual for  
more information.  
I need to know which paper is good You can use plain paper, recycled paper, envelopes, transparencies and labels  
to use.  
that are made for laser machines. (For details, see Acceptable paper and other  
There is a paper jam.  
Print Quality Difficulties  
Difficulties  
Suggestions  
Printed pages are curled.  
Low quality thin or thick paper or not printing on the recommended side of the  
paper could cause this problem. Try turning over the stack of paper in the paper  
tray.  
Make sure that you choose the Paper Type that suits the media type you are  
Printed pages are smeared.  
The Paper Type setting may be incorrect for the type of print media you are using,  
or the print media may be too thick or have a rough surface. (See Acceptable  
paper and other media on page 11 and Basic tab in the Software User’s Guide on  
the CD-ROM.)  
99  
 
Print Quality Difficulties (Continued)  
Difficulties  
Suggestions  
Printouts are too light.  
If this problem occurs when making copies or printing received faxes, turn Toner  
Save mode to off in the machine menu settings. (See Toner save on page 21.)  
Set Toner Save mode to off in the Advanced tab in the printer driver. (See  
Advanced tab in the Software User’s Guide on the CD-ROM.)  
Network Difficulties  
Difficulties  
Suggestions  
Cannot print over a wired Network. Make sure your machine is powered on and is on-line and in Ready mode. Print  
the Network Configuration list to see your current Network settings. (See How to  
print a report on page 67.) Reconnect the LAN cable to the hub to verify that the  
cabling and network connections are good. If possible, try connecting the  
machine to a different port on your hub using a different cable. If the connections  
are good, the upper LED of the back panel of the machine will be green.  
If you are using a wireless connection or are having Network problems see the  
Network User's Guide on the CD-ROM for more information.  
(For Windows® only) The firewall setting on your PC may be rejecting the  
The network scanning feature  
does not work.  
necessary network connection. Follow the instructions below to configure the  
firewall. If you are using any other than the firewalls mentioned below, see the  
instructions for that software or contact the software manufacturer.  
The network PC-Fax Receive  
feature does not work.  
<Windows® XP SP2>  
1. Click the Start button, ‘Settings’, ‘Control Panel’ and then ‘Windows  
Firewall’. Make sure that Windows Firewall on the ‘Basic’ tab is set to on.  
2. Click the ‘Exceptions’ tab and ‘Add port’ button.  
3. Enter any name, port number (54295 for network scanning and 54926 for  
network PC-Fax receiving), select ‘UPD’ and click ‘OK’.  
4. Make sure if the new setting is added and is checked, and then click ‘OK’.  
For Windows® XP SP1, please visit the Brother Solutions Center.  
<For Windows® users>  
The firewall setting on your PC may be rejecting the necessary network  
connection. For detail, see the instruction above.  
Your computer cannot find your  
machine.  
<For Macintosh® users>  
Re-select your machine in the DeviceSelector application located in Macintosh  
HD/Library/Printers/Brother/Utilities or from the model of ControlCenter2.  
100  
Troubleshooting and routine maintenance  
Improving the print quality  
C
Examples of poor print  
quality  
Recommendation  
Check the machine’s environment. Conditions such as humidity, high  
temperatures, and so on, may cause this print fault. (See Choosing a  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
If the whole page is too light, Toner Save mode may be on. Turn off Toner  
Save mode in the machine’s menu settings or in the printer Properties of the  
driver. (See Toner save on page 21 or Advanced tab in the Software User’s  
Guide on the CD-ROM.)  
Faint  
If this problem occurs when making copies or printing received faxes, turn off  
Toner Save mode in the machine’s menu setting. (See Toner save on page  
21.)  
Clean the scanner window and the primary corona wire on the drum unit. (See  
corona wire on page 120.) If the print quality has not improved, put in a new  
Put in a new toner cartridge. (See Replacing the toner cartridge (TN-  
Make sure that you use paper that meets our specifications. (See  
ABCDEFGH  
abcdefghijk  
Check the machine’s environment. Conditions such as high temperatures and  
high humidity can increase the amount of background shading. (See  
A B C D  
abcde  
0 1 2 3 4  
Install a new toner cartridge. (See Replacing the toner cartridge (TN-  
Grey background  
Clean the primary corona wire and the drum unit. (See Cleaning the corona  
quality has not improved, put in a new drum unit. (See Replacing the drum  
Make sure that you use paper that meets our specifications. Rough-surfaced  
paper or thick paper may cause this problem.  
Make sure that you choose the correct media type in the printer driver or in the  
machine’s Paper Type menu setting. (See Acceptable paper and other  
media on page 11 and Basic tab in the Software User’s Guide on the  
CD-ROM.)  
Put in a new drum unit. (See Replacing the drum unit (DR-3100) on page  
Ghost  
124.)  
Make sure that you use paper that meets our specifications. Rough-surfaced  
paper may cause the problem. (See Acceptable paper and other media  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
Clean the primary corona wire and the drum unit. (See Cleaning the corona  
quality has not improved, put in a new drum unit. (See Replacing the drum  
Toner specks  
101  
   
Examples of poor print  
quality  
Recommendation  
Make sure that you use paper that meets our specifications. (See  
Choose Thick paper mode in the printer driver or in the machine’s Paper  
Type menu setting, or use thinner paper than you are currently using. (See  
Paper Type on page 17 and Basic tab in the Software User’s Guide on the  
CD-ROM.)  
Check the machine’s environment. Conditions such as high humidity can  
cause hollow print. (See Choosing a location on page 84.)  
Hollow print  
Clean the primary corona wire on the drum unit. (See Cleaning the corona  
wire on page 120.) If the print quality has not improved, put in a new drum unit.  
Clean the primary corona wire on the drum unit. (See Cleaning the corona  
wire on page 120.) If the print quality has not improved, put in a new drum unit.  
The drum unit may be damaged. Put in a new drum unit. (See Replacing the  
All black  
Dust, paper powder, glue, and so on may stick to the surface of the photosensitive  
drum (OPC) and cause black or white spots to appear on printed documents.  
Make a few copies of a blank, white sheet of paper. (See Making multiple  
If you still see the spots on printed documents after making multiple copies, clean  
the drum unit (seeCleaning the drum unit on page 120).  
If the print quality still has not improved you need to install a new drum. (See  
White Spots on black text  
and graphics at 94 mm  
(3.7 in.) intervals  
Black Spots at 94 mm  
(3.7 in.) intervals  
Make sure that you use paper that meets our specifications. (See  
ABCDEFGH  
abcdefghijk  
If you use label sheets for laser printers, the glue from the sheets may  
sometimes stick to the OPC drum surface. Clean the drum unit. (See  
A B C D  
abcde  
0 1 2 3 4  
Do not use paper that has clips or staples because they will scratch the  
surface of the drum.  
Black toner marks across the  
page  
If the unpacked drum unit is in direct sunlight or room light, the unit may be  
damaged.  
The drum unit may be damaged. Put in a new drum unit. (See Replacing the  
102  
Troubleshooting and routine maintenance  
Examples of poor print  
quality  
Recommendation  
Make sure that you use paper that meets our specifications. A rough surfaced  
paper or thick print media can cause the problem. (See Acceptable paper  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
Make sure that you choose the proper media type in the printer driver or in the  
machine’s Paper Type menu setting. (See Acceptable paper and other  
media on page 11 and Basic tab in the Software User’s Guide on the  
CD-ROM.)  
White lines across the page  
The problem may disappear by itself. Print multiple pages to clear this  
problem, especially if the machine has not been used for a long time.  
Clean the scanner window with a soft cloth. (See Cleaning the laser  
The drum unit may be damaged. Put in a new drum unit. (See Replacing the  
Clean the primary corona wire in the drum unit. (See Cleaning the corona  
ABCDEFGH  
abcdefghijk  
Clean the scanner window with a soft cloth. (See Cleaning the laser  
A B C D  
abcde  
0 1 2 3 4  
The drum unit may be damaged. Put in a new drum unit. (See Replacing the  
Lines across the page  
Clean the primary corona wire of the drum unit. (See Cleaning the corona  
ABCDEFGH  
abcdefghijk  
Make sure the primary corona wire’s blue tab is at the home position (a).  
A B C D  
abcde  
0 1 2 3 4  
The drum unit may be damaged. Put in a new drum unit. (See Replacing the  
The toner cartridge may be damaged. Put in a new toner cartridge. (See  
Black lines down the page  
Printed pages have toner  
The fuser unit may be smudged. Call Brother or your dealer for service.  
stains or stripes down the page.  
Clean the laser scanner window with a soft cloth. (See Cleaning the laser  
ABCDEFGH  
abcdefghijk  
The toner cartridge may be damaged. Put in a new toner cartridge.  
A B C D  
abcde  
0 1 2 3 4  
White lines down the page  
Make sure the paper or other print media is loaded properly in the paper tray  
and that the guides are not too tight or too loose against the paper stack.  
ABCDEFGH  
abcdefghijk  
Set the paper guides correctly.  
A B C D  
abcde  
0 1 2 3 4  
If you are using the MP tray, see Loading paper, and other media on page  
14.  
The paper tray may be too full.  
Page skewed  
Check the paper type and quality. (See Acceptable paper and other  
103  
Examples of poor print  
quality  
Recommendation  
Check the paper type and quality. High temperatures and high humidity will  
cause paper to curl.  
If you do not use the machine often, the paper may have been in the paper  
tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper  
stack and then rotate the paper 180° in the paper tray.  
Curled or wave  
Make sure that paper is loaded properly.  
Check the paper type and quality. (See Acceptable paper and other  
B
DEFGH  
abc efghijk  
A
bcde  
1
C D  
Turn over the stack of paper in the tray or rotate the paper 180° in the input  
tray.  
3 4  
Wrinkles or creases  
104  
Troubleshooting and routine maintenance  
Setting Dial Tone detection  
C
Compatibility  
C
When you send a fax automatically, by  
default your machine will wait for a fixed  
amount of time before it starts to dial the  
number. By changing the Dial Tone setting to  
Detectionyou can make your machine dial  
as soon as it detects a dial tone. This setting  
can save a small amount of time when  
sending a fax to many different numbers. If  
you change the setting and start having  
problems with dialling you should change  
back to the default No Detectionsetting.  
If you are having difficulty sending or  
receiving a fax due to possible interference  
on the phone line, we recommend that you  
adjust the compatibility setting to reduce the  
modem speed for fax operations.  
a Press Menu, 2, 0, 1.  
20.Miscellaneous  
1.Compatibility  
a
High  
b
Normal  
Select ab & OK  
a Press Menu, 0, 5.  
b Press aor bto choose Basicor  
Normal(or High).  
05.Dial Tone  
Basiccuts the modem speed to  
9600 bps. Unless interference is a  
recurring problem on your phone  
line, you may prefer to use it only  
when needed.  
a
b
Detection  
No Detection  
Select ab & OK  
b Press aor bto select Detectionor  
No Detection.  
Normalsets the modem speed at  
14400 bps.  
Press OK.  
Highsets the modem speed at  
33600 bps.  
Press OK.  
c Press Stop/Exit.  
c Press Stop/Exit.  
Note  
When you change the Compatibility to  
Basic, the ECM feature is not available.  
105  
       
Error messages  
C
As with any sophisticated office product, errors may occur. If this happens, your machine will  
identify the problem and display an error message. The most common error messages are shown  
below.  
Error Message  
Cause  
Action  
BT Call Sign BT Call Signis set to On. You  
Set BT Call Signto Off. See BT Call Sign  
On  
cannot change the Receive Mode  
from Manual to another mode.  
(U.K. only)  
Check Paper  
Size  
Paper is not the correct size.  
Load the correct size of paper (A4, Letter, Legal  
or Folio) and then set the Paper Size (Menu, 1,  
3) and Tray Use in Fax Mode (Menu, 1, 7, 2).  
Comm.Error  
Poor phone line quality caused a  
communication error.  
Try sending the fax again or try connecting the  
machine to another telephone line. If the  
problem continues, call the telephone company  
and ask them to check your phone line.  
Connection  
Fail  
You tried to poll a fax machine that Check the other fax machine’s polling setup.  
is not in Polled Waiting mode.  
Cooling Down  
The temperature of the drum unit or Make sure that you can hear the fan in the  
toner cartridge is too hot. The  
machine will pause its current print blocked by something.  
job and go into cooling down mode.  
During the cooling down mode, you  
will hear the cooling fan running  
while the LCD shows Cooling  
Down, and Wait for a while.  
machine spinning and the exhaust outlet isn't  
Wait for a  
while  
If the fan is spinning, remove any obstacles that  
surround the exhaust outlet, and then leave the  
machine turned on but do not use it for several  
minutes.  
If the fan is not spinning follow the suggestions  
below.  
Turn off the machine's power switch and then  
turn it on again. If the error message continues  
leave the machine for several minutes and then  
try it again. (The machine can be turned off for  
up to 4 days without losing faxes stored in the  
memory.)  
Cover is Open The front cover is not closed  
Close the front cover of the machine.  
completely.  
The fuser cover is not closed  
completely.  
Open the back cover, and then open the fuser  
cover. Remove the jammed paper if there is any,  
and then close the fuser cover and the back  
cover.  
The document cover is not closed Remove the document from the ADF, remove  
completely.  
the document on the scanner glass, and then  
close the document cover.  
The back cover is not closed  
completely.  
Close the back cover of the machine.  
106  
       
Troubleshooting and routine maintenance  
Error Message  
Cause  
Action  
Disconnected  
The other person or other person’s Try to send or receive again.  
fax machine stopped the call.  
Document Jam  
The document was not inserted or See Document jams on page 111 or Using the  
fed properly, or the document  
scanned from the ADF was too  
long.  
Drum Near End The drum unit is near the end of its Use the drum unit until you have a print quality  
life.  
problem; then replace the drum unit with a new  
one.  
The drum counter was not reset.  
1. Open the front cover, and then press  
Clear/Back.  
2. Press 1 to reset.  
Duplex  
Disabled  
The duplex tray is not installed  
properly.  
Remove the duplex tray and install it again.  
Dust on Drum  
The primary corona wire on the  
drum unit needs to be cleaned.  
Clean the primary corona wire on the drum unit.  
Fuser Error  
Temperature of fuser unit does not Turn the power switch off, wait a few seconds  
rise at a specified temperature  
within specified time.  
and then turn it again. Leave the machine for 15  
minutes with the power on. (The machine can be  
turned off for up to 4 days without losing faxes  
stored in the memory. See Checking if the  
The fuser unit is too hot.  
No Paper  
The machine is out of paper or  
paper is not properly loaded in the  
paper tray.  
Do one of the following:  
Refill the paper in the paper tray or MP tray.  
Remove the paper and load it again.  
Verify the number and try again.  
No  
The number you dialled does not  
Response/Busy answer or is busy.  
No Tray  
The paper tray is not completely  
closed.  
Close the paper tray properly.  
Not  
You tried to access a One-Touch or Set up the One-Touch or Speed Dial number.  
Registered  
Speed Dial number that is not  
programmed.  
56.)  
107  
 
Error Message  
Cause  
Action  
Out of Memory The machine’s memory is full.  
Fax sending or copy operation in progress  
Do one of the following:  
Press Start to send or copy the scanned  
pages.  
Press Stop/Exit and wait until the other  
operations in progress finish and then try  
again.  
Clear the data from the memory. (See Out of  
Printing operation in process  
Do one of the following:  
Reduce print resolution. (See Advanced tab  
in the Software User’s Guide on the  
CD-ROM.)  
Clear the faxes from the memory. (See Out  
Output Tray  
Full  
The output tray is full of paper.  
Remove the paper from the output tray.  
Paper Jam  
Back  
The paper is jammed in the back of (See Paper jams on page 112.)  
the machine.  
Paper Jam  
Duplex  
The paper is jammed in the duplex (See Paper jams on page 112.)  
tray.  
Paper Jam  
Inside  
The paper is jammed inside the  
machine.  
Paper Jam  
MPTray  
The paper is jammed in the MP tray (See Paper jams on page 112.)  
of the machine.  
Paper Jam  
Tray1  
The paper is jammed in the paper (See Paper jams on page 112.)  
tray of the machine.  
Paper Jam  
Tray2  
Replace Fuser It is time to replace the fuser unit.  
Call Brother Customer Service to replace the  
fuser unit.  
Replace Laser It is time to replace the laser unit.  
Call Brother Customer Service to replace the  
fuser unit.  
Replace PF  
Kit1  
It is time to replace the paper  
feeding kit for Tray 1.  
Call Brother Customer Service to replace the PF  
Kit 1.  
Replace PF  
Kit2  
It is time to replace the paper  
feeding kit for Tray 2.  
Call Brother Customer Service to replace the PF  
Kit 2.  
Replace PF  
KitMP  
It is time to replace the paper  
feeding kit for the MP tray.  
Call Brother Customer Service to replace the PF  
Kit MP.  
Scanner  
Locked  
The scanner lock is locked.  
Open the document cover, and then release the  
scanner lock lever.  
Press Stop/Exit.  
108  
 
Troubleshooting and routine maintenance  
Error Message  
Cause  
Action  
Toner Error  
The toner cartridge and drum unit  
assembly is not installed properly.  
Reinstall the toner cartridge.  
Toner Life  
End  
The toner cartridge and drum unit  
assembly is not installed properly,  
or the toner cartridge is used up  
and printing is not possible.  
Do one of the following:  
Re-install the toner cartridge and drum unit  
assembly.  
Replace the toner cartridge with a new one.  
Toner Low  
If the LCD shows Toner Low, you Order a new toner cartridge now.  
can still print, however, the  
machine is telling you that the toner  
cartridge is near the end of its life  
and the toner will soon run out.  
Too Many  
Trays  
More than one optional tray is  
installed.  
Maximum number of optional trays is one.  
Remove additonal tray(s).  
Unable to  
Init.  
The machine has a mechanical  
problem.  
Turn off the machine’s power switch and then on  
again. If the error message continues leave the  
machine for several minutes and then try to print,  
copy or scan again. (The machine can be turned  
off for up to 4 days without losing faxes stored in  
(Initialize)  
Unable to  
Print  
Unable to  
Scan  
The machine has a mechanical  
problem.  
Turn off the machine's power switch and then  
turn it on again. If the error message continues  
leave the machine for several minutes and then  
try it again. (The machine can be turned off for  
up to 4 days without losing faxes stored in the  
Document is too long for duplex  
scanning.  
Press Stop/Exit. Use the suitable size of paper  
for duplex scanning. See Scan on page 152.  
109  
 
Checking if the machine has  
faxes in its memory  
Sending faxes to your PC  
C
C
You can move the faxes from your machine’s  
memory to your PC.  
If the LCD shows an error message then you  
can check to see if there are faxes in the  
machine’s memory.  
a Press Stop/Exit.  
b Make sure that you have installed  
MFL-Pro Suite on your PC, and then  
turn on PC Fax Receiving on the PC.  
(For details about PC Fax Receive, see  
Using Brother PC-FAX software (For  
a Press Menu, 9, 0, 1.  
b Do one of the following:  
If the LCD shows No Data, there  
are no faxes left in the machine’s  
memory.  
®
Windows ) in the Software User’s  
Guide on the CD-ROM.)  
If the LCD shows Dial & Start,  
there are faxes in the machine’s  
memory.  
c Make sure that you have set  
PC Fax Receiveon the machine.  
During setup the LCD will ask if you  
want to send the faxes to your PC.  
• You can send the faxes to  
another fax machine. See  
• You can send the faxes from the  
machine’s memory to your PC.  
d Do one of the following:  
To send all faxes to your PC, press 1.  
To exit and leave the faxes in the  
memory, press 2.  
Note  
Note  
You can send the Fax Journal report to  
another fax machine by pressing Menu, 9,  
0, 2 in a.  
If there is an error message on the  
machine’s LCD after the faxes have been  
sent, disconnect the machine from the  
power source for several minutes, and  
then reconnect it.  
Sending faxes to another fax  
machine  
C
If you have not set up your Station ID, you  
cannot enter fax transfer mode.  
a Follow a and b in Checking if the  
machine has faxes in its memory.  
b Enter the fax number to which faxes will  
be sent.  
c Press Start.  
110  
               
Troubleshooting and routine maintenance  
Document is jammed inside the ADF  
unit  
Document jams  
C
C
If the document is jammed, follow the steps  
below.  
a Take out any paper from the ADF that is  
not jammed.  
Document is jammed in the top of the  
ADF unit  
b Lift the document cover.  
C
c Pull the jammed document out to the  
The document may get jammed if it is not  
inserted or fed properly, or if it is too long.  
Follow the steps below to clear a document  
jam.  
right.  
a Take out any paper from the ADF that is  
not jammed.  
b Open the ADF cover.  
c Pull the jammed document out to the  
left.  
d Close the document cover.  
e Press Stop/Exit.  
Document is jammed at the output  
tray  
C
a Take out any paper from the ADF that is  
not jammed.  
d Close the ADF cover.  
e Press Stop/Exit.  
b Pull the jammed document out to the  
right.  
c Press Stop/Exit.  
111  
     
Document is jammed in the duplex  
slot (MFC-8860DN and  
Paper jams  
C
MFC-8870DW only)  
C
To clear paper jams, please follow the steps  
in this section.  
a Take out any paper from the ADF that is  
not jammed.  
HOT SURFACE  
b Pull the jammed document out to the  
After you have just used the machine, some  
internal parts of the machine will be  
right.  
extremely hot. When you open the front or  
back cover of the machine, DO NOT touch  
the shaded parts shown in the illustration.  
c Press Stop/Exit.  
Paper is jammed inside the machine  
C
a Pull the paper tray completely out of the  
machine.  
b Use both hands to slowly pull out the  
jammed paper.  
112  
     
Troubleshooting and routine maintenance  
c Press the cover release lever to open  
CAUTION  
the front cover.  
To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
d Slowly take out the drum unit and toner  
cartridge assembly. The jammed paper  
may be pulled out with the toner  
cartridge and drum unit assembly, or  
this may release the paper so you can  
pull it out of the paper tray opening.  
e Put the drum unit and toner cartridge  
assembly back in the machine.  
f Close the front cover.  
g Put the paper tray firmly back in the  
machine.  
113  
d Pull the tabs at the left and right hand  
sides toward you to open the fuser  
cover (1).  
Paper is jammed at the back of the  
machine  
C
a Press the cover release lever to open  
1
the front cover.  
b Take out the drum unit and toner  
cartridge assembly.  
e Using both hands, gently pull the  
jammed paper out of the fuser unit.  
c Open the back cover.  
f Close the back cover.  
114  
Troubleshooting and routine maintenance  
g Put the drum unit and toner cartridge  
c Put the duplex tray back in the machine.  
assembly back in the machine.  
Paper is jammed inside the drum unit  
and toner cartridge assembly  
h Close the front cover.  
C
Paper is jammed in the duplex tray  
(MFC-8860DN and MFC-8870DW only)  
a Press the cover release lever to open  
C
the front cover.  
a Pull the duplex tray completely out of the  
machine.  
b Take out the drum unit and toner  
cartridge assembly.  
b Pull the jammed paper out of the  
machine or the duplex tray.  
115  
c Hold down the lock lever on the right and  
take the toner cartridge out of the drum  
unit.  
Routine maintenance  
C
Take out the jammed paper if there is  
any inside the drum unit.  
CAUTION  
The drum unit contains toner, so handle it  
carefully. If toner scatters on your hands or  
cloths, wipe or wash it off with cold water at  
once.  
Cleaning the outside of the  
machine  
C
CAUTION  
Use neutral detergents. Cleaning with  
volatile liquids such as thinner or benzine  
will damage the outside surface of the  
machine.  
d Put the toner cartridge back into the  
drum unit until you hear it lock into place.  
If you put it in properly, the lock lever will  
lift automatically.  
DO NOT use cleaning materials that  
contain ammonia.  
DO NOT use isopropyl alcohol to remove  
dirt from the control panel. It may crack the  
panel.  
e Put the drum unit and toner cartridge  
assembly back in the machine.  
f Close the front cover.  
116  
   
Troubleshooting and routine maintenance  
d Wipe the inside of the paper tray with a  
Clean the outside of the machine as  
follows:  
soft cloth to remove dust.  
C
a Pull the paper tray completely out of the  
machine.  
e Re-load the paper and put the paper tray  
firmly back in the machine.  
b Wipe the outside of the machine with a  
soft cloth to remove dust.  
c Remove anything that is stuck inside the  
paper tray.  
117  
Cleaning the scanner glass  
C
Cleaning the laser scanner  
window  
C
a Turn off the machine’s power switch.  
CAUTION  
b Lift the document cover (1).  
Clean the white plastic surface (2) and  
scanner glass (3) underneath it with  
DO NOT use isopropyl alcohol to clean the  
laser scanner window.  
isopropyl alcohol on a soft lint-free cloth.  
DO NOT touch the laser scanner window  
with your fingers.  
1
2
3
a Turn off the machine’s power switch.  
Unplug the telephone line cord first, and  
then unplug the power cord from the  
electrical socket.  
b Open the front cover and take out the  
drum unit and toner cartridge assembly.  
c In the ADF unit, clean the white plastic  
bar (1) and the scanner glass strip (2)  
under it with isopropyl alcohol on a lint-  
free cloth.  
1
2
118  
       
Troubleshooting and routine maintenance  
c Gently clean the laser scanner window  
(1) by wiping it with a clean soft, dry lint-  
free cloth. Do not use isopropyl alcohol.  
HOT SURFACE  
After you have just used the machine, some  
internal parts of the machine will be  
extremely hot. When you open the front  
cover of the machine, DO NOT touch the  
shaded parts shown in the illustration.  
1
CAUTION  
To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
d Put the drum unit and toner cartridge  
assembly back into the machine.  
e Close the front cover.  
f Plug the machine’s power cord back into  
the electrical socket first, and then plug  
in the telephone line cord.  
Turn on the machine’s power switch.  
119  
d Put the drum unit and toner cartridge  
Cleaning the corona wire  
C
assembly back in the machine.  
We recommend that you put the drum unit  
and toner cartridge assembly on a piece of  
disposable paper or cloth in case you  
accidentally spill or scatter toner.  
e Close the front cover.  
Cleaning the drum unit  
C
a Open the front cover and take out the  
a Take out the drum unit and toner  
cartridge assembly, and then take out  
the toner cartridge from the drum unit.  
drum unit and toner cartridge assembly.  
b Put the print sample in front of the drum  
unit, and find the exact position of the  
poor print.  
b Clean the primary corona wire inside the  
drum unit by gently sliding the blue tab  
from right to left and left to right several  
times.  
c Turn the white gear on the drum as you  
check the surface of the OPC drum (1).  
1
1
c Return the blue tab and snap it into the  
home position (b).  
CAUTION  
If you do not return the blue tab to the home  
position (b), your printed pages may have  
vertical black stripes on them.  
120  
       
Troubleshooting and routine maintenance  
d When you find the substance on the  
drum surface that matches the print  
sample, gently dab the surface of the  
OPC drum with a cotton swab that is  
lightly dampened with isopropyl alcohol.  
Replacing the toner cartridge  
(TN-3130/TN-3170)  
C
The TN-3170 toner cartridge can print  
approximately 7,000 pages using a high yield  
toner cartridge. When the toner cartridge is  
running low, the LCD shows Toner Low.  
The machine is supplied with a standard TN-  
3130 toner cartridge that must be replaced  
after approximately 3,500 pages. Actual page  
count will vary depending on your average  
type of document (i.e., standard letter,  
detailed graphics).  
Note  
It is a good idea to keep a new toner  
cartridge ready for use when you see the  
Toner Low warning.  
CAUTION  
The OPC drum is photosensitive so do not  
touch it with your fingers.  
Discard the used toner cartridge according to  
local regulations, keeping it separate from  
domestic waste. You can also check our  
ecology website www.brothergreen.co.uk for  
recycling information. Be sure to seal up the  
toner cartridge tightly so that toner powder  
does not spill out of the cartridge. If you have  
questions, call your local waste disposal  
office.  
Do not use a scrubbing or wiping motion  
because this might damage the drum.  
DO NOT clean the surface of the OPC  
drum with a sharp object, such as a ball-  
point pen, because this might cause  
permanent damage to the drum unit.  
We recommend that you clean the machine  
and corona wire of the drum unit when you  
replace the toner cartridge. (See Cleaning the  
121  
     
Replacing the toner cartridge  
C
CAUTION  
To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
HOT SURFACE  
After you have just used the machine, some  
internal parts of the machine will be  
extremely hot. When you open the front or  
back cover of the machine, DO NOT touch  
the shaded parts shown in the illustration.  
b Hold down the lock lever on the right and  
take the toner cartridge out of the drum  
unit.  
a Open the front cover and take out the  
drum unit and toner cartridge assembly.  
WARNING  
DO NOT put a toner cartridge into a fire. It  
could explode, resulting in injuries.  
122  
   
Troubleshooting and routine maintenance  
c Unpack the new toner cartridge. Put the  
used toner cartridge into the aluminium  
bag and discard it according to local  
regulations.  
CAUTION  
Put the drum unit on a drop cloth or large  
piece of disposable paper to avoid spilling  
and scattering the toner.  
d Gently rock the toner cartridge from side  
to side five or six times to spread the  
toner evenly inside the cartridge.  
Handle the toner cartridge carefully. If toner  
scatters on your hands or clothes, wipe or  
wash it off with cold water at once.  
CAUTION  
Brother printers are designed to work with  
toner of a particular specification and work  
to a level of optimum performance when  
used with genuine Brother toner cartridges  
(TN–3130/TN–3170). Brother cannot  
guarantee this optimum performance if  
toner or toner cartridges of other  
e Pull off the protective cover.  
specifications are used. Brother does not  
therefore recommend the use of cartridges  
other than Brother cartridges with this  
printer, or the refilling of empty cartridges  
with toner from other sources. If damage is  
caused to the drum unit or other part of this  
machine as a result of the use of toner or  
toner cartridges other than genuine Brother  
products due to the incompatibility or lack of  
suitability of those products with this  
f Put the new toner cartridge firmly into  
the drum unit until you hear it lock into  
place. If you put it in properly, the lock  
lever will lift automatically.  
machine, any repairs required as a result  
may not be covered by the warranty.  
Unpack the toner cartridge just before you  
put in the machine. If a toner cartridge is left  
unpacked for a long time, the toner life will  
be shortened.  
DO NOT touch the shaded parts shown in  
the illustrations to prevent any degradation  
to the print quality.  
123  
g Clean the primary corona wire inside the  
drum unit by gently sliding the blue tab  
from left to right and right to left several  
times. Be sure to return the blue tab to  
the home position (b).  
Replacing the drum unit  
(DR-3100)  
C
The machine uses a drum unit to create print  
images on paper. If the LCD shows Drum  
Near End, the drum unit is near the end of its  
life and it is time to buy a new one.  
h Put the drum unit and toner cartridge  
assembly back in the machine.  
Even if the LCD shows Drum Near End, you  
may be able to continue printing without  
having to replace the drum unit for a while.  
However, if there is a noticeable deterioration  
in the output print quality (even before Drum  
Near Endappears), then the drum unit  
should be replaced. You should clean the  
machine when you replace the drum unit.  
i Close the front cover.  
CAUTION  
While removing the drum unit, handle it  
carefully because it may contain toner. If  
toner scatters on your hands or clothes,  
wipe or wash it off with cold water at once.  
Note  
The drum unit is a consumable item, and  
it is necessary to replace it periodically.  
There are many factors that determine the  
actual drum life, such as temperature,  
humidity, type of paper and how much  
toner you use for the number of pages per  
print job. The estimated drum life is  
approximately 25,000 pages. The actual  
number of pages your drum will print may  
be significantly less than these estimates.  
Because we have no control over the  
many factors that determine the actual  
drum life, we cannot guarantee a  
minimum number of pages that will be  
printed by your drum.  
124  
   
Troubleshooting and routine maintenance  
HOT SURFACE  
CAUTION  
After you have just used the machine, some  
internal parts of the machine will be  
extremely hot. When you open the front or  
back cover of the machine, DO NOT touch  
the shaded parts shown in the illustration.  
To prevent damage to the printer from static  
electricity, DO NOT touch the electrodes  
shown in the illustration.  
a Open the front cover and take out the  
drum unit and toner cartridge assembly.  
b Hold down the lock lever on the right and  
take the toner cartridge out of the drum  
unit.  
Note  
Discard the used drum unit according to  
local regulations, keeping it separate from  
domestic waste. Be sure to seal up the  
drum unit tightly so that toner powder does  
not spill out of the unit. If you have  
questions, call your local waste disposal  
office.  
125  
Replacing periodic  
maintenance parts  
CAUTION  
C
Unpack the drum unit just before you put it  
in the machine. Put the old drum unit into  
the plastic bag.  
You need to replace the periodic  
maintenance parts regularly to maintain print  
quality. You should replace the parts listed  
below after printing approximately 100,000  
pages. Please call your Brother dealer for  
service when the following messages appear  
on the LCD.  
c Unpack the new drum unit.  
d Put the toner cartridge firmly into the  
new drum unit until you hear it lock into  
place. If you put it in properly, the lock  
lever will lift automatically.  
LCD message  
Description  
Replace PF  
KitMP  
Replace paper feeding kit for  
MP tray.  
Replace PF  
Kit1  
Replace paper feeding kit for  
Tray 1.  
Replace PF  
Kit2  
Replace paper feeding kit for  
Tray 2.  
Replace Fuser Replace fuser unit.  
Replace Laser Replace laser unit.  
e Put the drum unit and toner cartridge  
assembly back in the machine.  
Do not close the front cover.  
f Press Clear/Back.  
Replace Drum?  
a
b
1.Yes  
2.No  
Select ab & OK  
To confirm you are installing a new  
drum, press 1.  
g When the LCD shows Accepted, close  
the front cover.  
CAUTION  
If toner scatters on your hands or clothes,  
wipe or wash it off with cold water at once.  
126  
 
Troubleshooting and routine maintenance  
h Close the front cover.  
Packing and shipping  
the machine  
i Wrap the machine in the plastic bag and  
put it in the original carton with the  
original packing material.  
C
When you transport the machine, use the  
packing materials that came with your  
machine. If you do not pack the machine  
properly, you could void your warranty. The  
machine should be adequately insured with  
the carrier.  
j Pack the drum unit and toner cartridge  
assembly, AC power cord and printed  
materials in the original carton as shown  
below.  
a Turn off the machine’s power switch.  
b Unplug the machine from the telephone  
wall socket.  
c Unplug all the cables and AC power  
cord from the machine.  
d Push the Scanner Lock Lever down to  
lock the scanner. This lever is located on  
the left of the scanner glass.  
CAUTION  
Damage caused to your machine by failure  
to lock the scanner before moving and  
shipping may void your warranty.  
e Open the front cover.  
k Close the carton and tape it shut.  
f Take out the drum unit and toner  
cartridge assembly. Leave the toner  
cartridge installed in the drum unit.  
g Put the drum unit and toner cartridge  
assembly into the plastic bag and seal  
the bag.  
127  
   
Checking the remaining life of  
parts  
Machine Information  
C
C
Checking the serial numbers  
C
You can view the remaining life of these parts  
on the LCD.  
You can see the machine’s serial number on  
the LCD.  
a Press Menu, 7, 3.  
73.Parts Life  
1.Drum  
a Press Menu, 7, 1.  
71.Serial No.  
2.Fuser  
3.Laser  
Select ab & OK  
XXXXXXXXX  
b Press a or b to select 1.Drum,  
2.Fuser, 3.Laser, 4.PF Kit MP,  
5.PF Kit 1or 6.PF Kit 2.  
b Press Stop/Exit.  
73.Parts Life  
1.Drum  
Checking the page counters  
C
Remaining:100%  
Select ab & OK  
You can see the machine’s page counters for  
copies, printed pages, reports and lists, faxes  
or a summary total.  
Note  
a Press Menu, 7, 2.  
The life check of a part will be accurate  
only if that part’s life counter was reset  
when the new part was installed. It will not  
be accurate if that part’s life counter was  
reset during the life of the used part.  
The LCD shows number of pages for  
Totaland Copy.  
72.Page Counter  
a
b
Total :XXXXXX  
Copy :XXXXXX  
b Press aor bto see Printor  
List/Fax.  
72.Page Counter  
a
b
Print  
List/Fax :XXXXXX  
:XXXXXX  
c Press Stop/Exit.  
128  
       
Menu and Features  
D
D
On screen  
programming  
Menu keys  
D
D
Your machine has been designed to be easy  
to use. The LCD provides on screen  
programming using the menu keys.  
We have created step by step on screen  
instructions to help you program your  
machine. Simply follow the instructions as  
they guide you through the menu selections  
and programming options.  
Access the menu  
Menu table  
D
You can program your machine by using the  
Menu Table on page 131. These pages list  
the menu selections and options.  
Go to the next menu level  
Accept an option  
Press Menu followed by the menu numbers  
to program your machine.  
Exit the menu by pressing  
repeatedly.  
For example, to set Beepervolume to Low.  
a Press Menu, 1, 4, 2.  
Go back to the previous menu  
level.  
Scroll through the current menu  
level.  
b Press aor bto choose Low.  
c Press OK.  
Go back to the previous menu  
level or forward to the next menu  
level.  
Memory storage  
D
Exit the menu.  
Your menu settings are stored permanently,  
and in the event of a power failure will not be  
lost. Temporary settings (for example,  
Contrast, Overseas Mode) will be lost. Your  
machine can store the date and time up to 4  
days.  
129  
         
To access the menu mode:  
a Press Menu.  
b Choose an option.  
Press 1 for General Setup menu.  
Press 2 for Fax menu.  
Press 3 for Copy menu.  
Press 4 for Printer menu.  
Press 5 for Print Reports menu.  
Press 6 for LAN menu.  
Press 7 for machine Info. menu.  
Press 0 for Initial Setup.  
You can also scroll through each menu  
level by pressing a or b for the  
direction you want.  
c Press OK when the option you want is  
highlighted on the LCD.  
The LCD will then show the next menu  
level.  
d Press aor bto scroll to your next menu  
selection.  
e Press OK.  
When you finish setting an option, the  
LCD shows Accepted.  
130  
Menu and Features  
Menu Table  
D
The factory settings are shown in Bold with an asterisk.  
Choose & OK  
Choose & OK  
to accept  
to exit  
Main Menu  
Submenu  
Menu Selections  
Options  
0 Sec  
Descriptions  
Page  
1.General  
Setup  
1.Mode Timer  
Sets the time to return to  
Fax mode and the time the  
machine will change from  
individual user to public  
user when using Secure  
Function Lock.  
24  
30 Secs  
1 Min  
2 Mins*  
5 Mins  
Off  
2.Paper Type 1.MP Tray  
Thin  
Sets the type of paper in  
the MP tray.  
17  
17  
17  
Plain*  
Thick  
Thicker  
Transparency  
Recycled Paper  
Thin  
2.Tray#1  
Sets the type of paper in  
the paper tray.  
Plain*  
Thick  
Thicker  
Transparency  
Recycled Paper  
Thin  
3.Tray#2  
Sets the type of paper in  
the optional paper tray #2.  
(This menu only  
Plain*  
appears if you have  
the optional tray #2)  
Thick  
Thicker  
Recycled Paper  
131  
   
Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
1.General  
Setup  
3.Paper Size 1.MP Tray  
A4*  
Sets the size of the paper  
in the MP tray.  
18  
Letter  
Legal  
Executive  
A5  
(Continued)  
A6  
B5  
B6  
Folio  
Any  
2.Tray#1  
A4*  
Sets the size of the paper  
in the paper tray.  
18  
Letter  
Executive  
A5  
A6  
B5  
B6  
3.Tray#2  
A4*  
Sets the size of the paper  
in the optional paper tray  
#2.  
18  
(This menu only  
appears if you have  
the optional tray #2)  
Letter  
Executive  
A5  
B5  
B6  
4.Volume  
1.Ring  
Off  
Adjusts the ring volume.  
20  
20  
20  
Low  
Med*  
High  
Off  
2.Beeper  
3.Speaker  
Adjusts the volume level of  
the beeper.  
Low  
Med*  
High  
Off  
Adjusts the speaker  
volume.  
Low  
Med*  
High  
132  
Menu and Features  
Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
1.General  
Setup  
5.Auto  
Daylight  
On*  
Changes for Daylight  
Savings Time  
automatically.  
21  
Off  
(Continued)  
(Forsomecountries,  
the factory setting is  
Off.)  
6.Ecology  
1.Toner Save  
2.Sleep Time  
1.Copy  
On  
Increases the page yield of  
the toner cartridge.  
21  
22  
18  
Off*  
(0-99)  
Conserves power.  
05 Min*  
7.Tray Use  
Tray#1 Only  
Tray#2 Only  
Selects the tray that will be  
used for Copy mode.  
MP Only  
MP>T1>T2*  
T1>T2>MP  
(Tray#2 Only and T2  
appear only if the  
optional tray is  
installed.)  
2.Fax  
3.Print  
Tray#1 Only  
Tray#2 Only  
MP Only  
Selects the tray that will be  
used for Fax mode.  
19  
19  
22  
MP>T1>T2  
T1>T2>MP*  
(Tray#2 Only and T2  
appear only if the  
optional tray is  
installed.)  
Tray#1 Only  
Tray#2 Only  
MP Only  
Selects the tray that will be  
used for PCprint.  
MP>T1>T2*  
T1>T2>MP  
(Tray#2 Only and T2  
appear only if the  
optional tray is  
installed.)  
8.LCD  
Contrast  
-nnnno+  
-nnnon+  
-nnonn+*  
-nonnn+  
-onnnn+  
Adjusts the contrast of the  
LCD.  
133  
Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
1.General  
Setup  
9.Security  
1.Setting Lock  
Stops unauthorized users  
from changing the  
23  
machine’s current settings.  
(Continued)  
2.Function Lock  
1.Ring Delay  
Can restrict selected  
machine operation for up  
to 25 individual users and  
all other non-authorized  
Public users.  
24  
41  
41  
2.Fax  
1.Setup  
Receive  
(00- 08)  
02*  
Sets the number of rings  
before the machine  
answers in Fax Only or  
Fax/Tel mode.  
(In Fax mode  
only)  
(Example for the  
UK)  
2.F/T Ring Time 20 Secs  
30 Secs*  
Sets the pseudo/double-  
ring time in Fax/Tel mode.  
40 Secs  
70 Secs  
3.Fax Detect  
On*  
Receives fax messages  
without pressing Start.  
42  
50  
Off  
4.Remote Codes On(l51, #51)  
Off*  
Allows you to answer all  
calls at an extension or  
external phone and use  
codes to turn the machine  
on or off. You can  
personalize these codes.  
5.Auto  
Reduction  
On*  
Off  
On*  
Cuts the size of incoming  
faxes.  
43  
44  
6.Memory  
Receive  
Automatically stores any  
incoming faxes in its  
memory if it runs out of  
paper.  
Off  
7.Print Density -nnnno+  
-nnnon+  
Makes printouts darker or  
lighter.  
42  
68  
-nnonn+*  
-nonnn+  
-onnnn+  
8.Polling RX  
Standard*  
Secure  
Timer  
Sets up your machine to  
poll another fax machine.  
9.Fax Rx Stamp On  
Off*  
Prints the received time  
and date on the top of the  
received faxes.  
44  
43  
0.Duplex  
On  
Prints received faxes on  
both sides of the paper.  
(For MFC-8860DN and Off*  
MFC-8870DW)  
134  
Menu and Features  
Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
2.Fax  
2.Setup Send 1.Contrast  
Auto*  
Changes the lightness or  
darkness of faxes you  
send.  
35  
(Continued)  
(In Fax mode  
only)  
Light  
Dark  
2.Fax  
Resolution  
Standard*  
Fine  
Sets the default resolution  
for outgoing faxes.  
35  
S.Fine  
Photo  
3.Delayed Fax  
4.Batch TX  
Sets the time of day in 24  
hour format that the  
delayed faxes will be sent.  
37  
37  
On  
Combines delayed faxes  
going to the same fax  
number at the same time of  
day into one.  
Off*  
5.Real Time TX Next Fax:On  
Sends a fax without using  
the memory.  
36  
Next Fax:Off  
On  
Off*  
6.Polled TX  
Standard*  
Sets up your machine with  
a document to be retrieved  
by another fax machine.  
69  
33  
Secure  
7.Coverpg Setup Next Fax:On  
Automatically sends a  
cover page you have  
programmed.  
Next Fax:Off  
On  
Off*  
Print Sample  
8.Coverpage  
Note  
Sets up your own  
comments for the fax cover  
page.  
33  
37  
31  
9.Overseas Mode On  
Off*  
If you are having difficulty  
sending faxes overseas,  
set this to on.  
0.Glass Fax  
Size  
A4/Letter*  
Adjusts the scan area of  
the scanner glass to the  
size of the document.  
Legal/Folio  
135  
Main Menu  
2.Fax  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
3.Set Quick- 1.One-Touch  
Dial  
Stores up to 40 One-Touch  
Dial numbers, so you can  
dial by pressing one key  
(and Start).  
54  
Dial  
(Continued)  
2.Speed-Dial  
Stores up to 300 Speed-  
Dial numbers, so you can  
dial by pressing only a few  
keys (and Start).  
56  
3.Setup Groups  
1.XMIT Report  
Sets up a Group number  
for Broadcasting.  
58  
66  
4.Report  
Setting  
On  
Sets initial setup for  
Transmission Verification  
Report and Fax Journal.  
On+Image  
Off*  
Off+Image  
Off  
2.Journal  
Period  
66  
Every 50 Faxes*  
Every 6 Hours  
Every 12 Hours  
Every 24 Hours  
Every 2 Days  
Every 7 Days  
5.Remote Fax 1.Forward/Store Off*  
Sets the machine to  
forward fax messages, to  
store incoming faxes in the  
memory (so you can  
retrieve them while you are  
away from your machine),  
or to send faxes to your  
PC.  
61  
Opt  
Fax Forward  
Fax Storage  
PC Fax Receive  
If you chose Fax Forward  
or PC Fax Receive, you  
can turn on the safety  
feature backup print.  
(Backup Print)  
2.Remote Access ---l  
Sets your own code for  
Remote Retrieval.  
63  
45  
38  
3.Print  
Prints incoming faxes  
stored in the memory.  
Document  
6.Remaining  
Jobs  
You can check which jobs  
are in the memory and lets  
you cancel chosen jobs.  
0.  
1.Compatibility High*  
Normal  
Adjusts the equalization for  
transmission difficulties.  
105  
47  
Miscellaneous  
Basic  
2.BT Call Sign On  
Uses with BT Call Sign.  
(U.K. only)  
Off*  
136  
Menu and Features  
Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
3.Copy  
1.Quality  
Photo  
You can choose the Copy  
resolution for your type of  
document.  
73  
Text  
Auto*  
2.FB Txt  
Quality  
1200×600dpi  
600dpi*  
You can change to the  
higher Copy resolution  
when you make a text copy  
with 100% ratio using the  
scanner glass.  
74  
79  
3.Contrast  
-nnnno+  
-nnnon+  
-nnonn+*  
-nonnn+  
Adjusts the contrast for  
copies.  
-onnnn+  
4.Printer  
1.Emulation  
Auto (EPSON)*  
Chooses the emulation  
mode.  
See  
Software  
User’s  
Auto (IBM)  
HP LaserJet  
BR-Script 3  
Epson FX-850  
Guide on  
the  
CD-ROM.  
IBM Proprinter  
2.Print  
Options  
1.Internal Font  
2.Configuration  
Prints a list of the  
machine’s internal fonts.  
Prints a list of the  
machine’s printer settings.  
3.Reset  
Printer  
1.Reset  
Returns the PCL setting to  
the default settings.  
2.Exit  
5.Print  
Reports  
1.XMIT  
Verify  
1.View on LCD  
2.Print Report  
You can view the  
67  
Transmission Verification  
Report for your last 200  
outgoing faxes at most and  
print the last report.  
2.Help List  
Prints the Help List so you  
can see at-a-glance how to  
quickly program your  
machine.  
67  
67  
3.Tel Index  
List  
1.Numeric  
2.Alphabetic  
Lists name and numbers  
stored in the One-Touch  
and Speed-Dial memory,  
in numerical or  
alphabetical order.  
4.Fax  
Journal  
Lists information about  
your last 200 incoming and  
outgoing faxes. (TX means  
Transmit.) (RX means  
Receive.)  
67  
5.User  
Lists your settings.  
67  
Settings  
137  
Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
5.Print  
Reports  
6.Network  
Config  
Lists your Network  
settings.  
67  
(Continued)  
7.Order Form  
You can print an  
67  
accessories order form to  
fill out and send to you  
Brother dealer.  
Chooses the BOOT method  
that best suits your needs.  
6.LAN  
1.TCP/IP  
1.BOOT Method  
Auto*  
Static  
RARP  
(For  
MFC-8460N  
and  
MFC-8860DN)  
BOOTP  
DHCP  
Enter the IP address.  
2.IP Address  
3.Subnet Mask  
4.Gateway  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Subnet mask.  
Enter the Gateway address.  
Enter the Node name.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
5.Node Name  
BRN_XXXXXX  
Auto*  
Chooses the WINS  
configuration mode.  
6.WINS Config  
Static  
Specifies the IP address of the  
primary or secondary WINS  
server.  
7.WINS Server  
8.DNS Server  
(Primary)  
000.000.000.000  
(Secondary)  
000.000.000.000  
Specifies the IP address of the  
primary or secondary DNS  
server.  
(Primary)  
000.000.000.000  
(Secondary)  
000.000.000.000  
Automatically allocates the IP  
address from the link-local  
address range.  
9.APIPA  
0.IPv6  
On*  
Off  
On  
Off*  
Chooses the Ethernet link  
mode.  
2.Ethernet  
Auto*  
100B-FD  
100B-HD  
10B-FD  
10B-HD  
138  
Menu and Features  
Main Submenu  
Menu  
Menu Selections  
Options  
Descriptions  
Page  
Enter the mail address.  
3.Setup  
IFAX  
1.Setup  
Internet  
1.Mail  
address  
(MFC-8860DN)  
Enter the SMTP server  
address.  
2.SMTP Server [000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the POP3 server  
address.  
3.POP3 Server [000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the mail box name.  
4.Mailbox  
Name  
Enter the password to login  
to the POP3 server.  
5.Mailbox Pwd  
Automatically checks the  
POP3 server for new  
messages.  
2.Setup Mail  
RX  
1.Auto  
Polling  
On*  
Off  
Sets the interval for  
checking for new messages  
on the POP3 server.  
2.Poll  
Frequency  
10 MIN  
Selects the contents of the  
mail header to be printed.  
3.Header  
All  
Subject+From+  
To  
None*  
On*  
Deletes error mails  
automatically.  
4.Del Error  
Mail  
Off  
Receives notification  
messages.  
5.Notification On  
MDN  
Off*  
Displays the subject that is  
attached to the Internet Fax  
data.  
3.Setup Mail  
TX  
1.Sender  
Subject  
Limits the size of E-mail  
documents.  
2.Size Limit  
On  
Off*  
Sends notification  
messages.  
3.Notification On  
Off*  
On  
Relays a document to  
another fax machine.  
4.Setup Relay 1.Rly  
Broadcast  
Off*  
Registers the Domain  
name.  
2.Relay  
Domain  
RelayXX:  
Prints the Relay Broadcast  
Report.  
3.Relay  
Report  
On  
Off*  
139  
Main Submenu  
Menu  
Menu Selections  
Options  
Descriptions  
Page  
Chooses the file format to  
send the scanned data.  
4.Scan to  
Email  
(MFC-8860DN)  
1.Color  
PDF*  
JPEG  
PDF*  
TIFF  
PDF*  
JPEG  
PDF*  
TIFF  
2.B/W  
3.Scan to  
FTP  
(MFC-8460N)  
1.Color  
2.B/W  
5.Scan to  
FTP  
(MFC-8860DN)  
You can store a prefix/suffix  
address in the machine and  
can send a document from a  
fax server system.  
6.Fax to  
Server  
(MFC-8860DN)  
On  
Off*  
Sets the time zone for your  
country.  
7.Time  
Zone  
UTC-XX:XX  
(MFC-8860DN)  
Restore all network settings  
to factory default.  
0.Factory  
Reset  
1.Reset  
1.Yes  
2.No  
2.Exit  
Chooses the BOOT method  
that best suits your needs.  
1.Wired  
1.TCP/IP  
1.BOOT Method Auto*  
Static  
RARP  
BOOTP  
DHCP  
Enter the IP address.  
2.IP Address  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Subnet mask.  
Enter the Gateway address.  
Enter the Node name.  
3.Subnet Mask [000-255].  
[000-255].  
[000-255].  
[000-255]  
4.Gateway  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
5.Node Name  
BRN_XXXXXX  
Chooses the WINS  
configuration mode.  
6.WINS Config Auto*  
Static  
Specifies the IP address of  
the primary or secondary  
WINS server.  
7.WINS Server (Primary)  
000.000.000.000  
(Secondary)  
000.000.000.000  
140  
Menu and Features  
Main Submenu  
Menu  
Menu Selections  
Options  
Descriptions  
Page  
Specifies the IP address of  
the primary or secondary  
DNS server.  
1.Wired  
1.TCP/IP  
8.DNS Server  
(Primary)  
(Continued)  
(Continued)  
000.000.000.000  
(Secondary)  
000.000.000.000  
Automatically allocates the  
IP address from the link-  
local address range.  
9.APIPA  
0.IPv6  
On*  
Off  
On  
Enable or Disable the IPv6  
protocol. If you want to use  
the IPv6 protocol, visit  
Off*  
for more information.  
Chooses the Ethernet link  
mode.  
2.Ethernet  
Auto*  
100B-FD  
100B-HD  
10B-FD  
10B-HD  
1.Yes  
2.No  
Restore the wired network  
setting to factory default.  
3.Set to  
Default  
1.Reset  
2.Exit  
4.Wired  
Enable  
On*  
Off  
Chooses the BOOT method  
that best suits your needs.  
2.WLAN  
1.TCP/IP  
1.BOOT Method Auto*  
Static  
RARP  
BOOTP  
DHCP  
Enter the IP address.  
2.IP Address  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Subnet mask.  
Enter the Gateway address.  
Enter the Node name.  
3.Subnet Mask [000-255].  
[000-255].  
[000-255].  
[000-255]  
4.Gateway  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
5.Node Name  
BRN_XXXXXX  
Chooses the WINS  
configuration mode.  
6.WINS Config Auto*  
Static  
141  
Main Submenu  
Menu  
Menu Selections  
Options  
Descriptions  
Page  
Specifies the IP address of  
the primary or secondary  
WINS server.  
2.WLAN  
1.TCP/IP  
7.WINS Server (Primary)  
000.000.000.000  
(Continued)  
(Continued)  
(Secondary)  
000.000.000.000  
Specifies the IP address of  
the primary or secondary  
DNS server.  
8.DNS Server  
(Primary)  
000.000.000.000  
(Secondary)  
000.000.000.000  
Automatically allocates the  
IPaddress fromthe link-local  
9.APIPA  
0.IPv6  
On*  
Off  
On  
address range  
.
Enable or Disable the IPv6  
protocol. If you want to use  
the IPv6 protocol, visit  
Off*  
for more information.  
You can configure your print  
server.  
2.Setup WLAN  
1.Setup  
Wizard  
You can configure the  
wireless network easily.  
2.SecureEasySetup  
You can see the current  
wireless network status.  
3.WLAN Status 1.Status  
Active(802.11  
b)  
Active(802.11  
g)  
Disabled  
Searching  
SSID  
You can see the current  
wireless network signal  
strength.  
2.Signal  
3.SSID  
Strong  
Medium  
Weak  
None  
You can see the current  
SSID.  
You can see the current  
Communication Mode.  
4.Comm.Mode  
Ad-hoc  
Infrastructure  
WEP  
You can see the current  
wireless network security  
settings.  
5.Security  
Mode  
WPA-PSK  
LEAP  
1.Yes  
2.No  
Restore the wireless  
network setting to factory  
default.  
4.Set to  
Default  
1.Reset  
2.Exit  
Enable or Disable the  
wireless LAN manually.  
5.WLAN Enable  
On  
Off*  
142  
Menu and Features  
Main Submenu  
Menu  
Menu Selections  
Options  
Descriptions  
Page  
Enter the mail address.  
3.Setup  
IFAX  
1.Setup  
Internet  
1.Mail  
address  
Enter the SMTP server  
address.  
2.SMTP Server [000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the POP3 server  
address.  
3.POP3 Server [000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the mail box name.  
4.Mailbox  
Name  
Enter the password to login  
to the POP3 server.  
5.Mailbox Pwd  
Automatically checks the  
POP3 server for new  
messages.  
2.Setup Mail  
RX  
1.Auto  
Polling  
On*  
Off  
Sets the interval for  
checking for new messages  
on the POP3 server.  
2.Poll  
Frequency  
10 MIN  
Selects the contents of the  
mail header to be printed.  
3.Header  
All  
Subject+From+  
To  
None*  
On*  
Deletes error mails  
automatically.  
4.Del Error  
Mail  
Off  
Receives notification  
messages.  
5.Notification On  
MDN  
Off*  
Displays the subject that is  
attached to the Internet Fax  
data.  
3.Setup Mail  
TX  
1.Sender  
Subject  
Limits the size of E-mail  
documents.  
2.Size Limit  
On  
Off*  
Sends notification  
messages.  
3.Notification On  
Off*  
On  
Relays a document to  
another fax machine.  
4.Setup Relay 1.Rly  
Broadcast  
Off*  
Registers the Domain  
name.  
2.Relay  
Domain  
RelayXX:  
Prints the Relay Broadcast  
Report.  
3.Relay  
Report  
On  
Off*  
143  
Main Submenu  
Menu  
Menu Selections  
Options  
Descriptions  
Page  
Chooses the file format to  
send the scanned data.  
4.Scan to  
Email  
1.Color  
PDF*  
JPEG  
PDF*  
TIFF  
PDF*  
JPEG  
PDF*  
TIFF  
On  
2.B/W  
5.Scan to  
FTP  
1.Color  
2.B/W  
You can store a prefix/suffix  
address in the machine and  
can send a document from a  
fax server system.  
6.Fax to  
Server  
Off*  
Sets the time zone for your  
country.  
7.Time  
Zone  
UTC-XX:XX  
Restore all network settings  
to factory default.  
0.Factory  
Reset  
1.Reset  
2.Exit  
1.Yes  
2.No  
144  
Menu and Features  
Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
Lets you check the serial  
number of your machine.  
7.Machine 1.Serial No.  
Info.  
128  
Lets you check the number of  
total pages the machine has  
printed during its life.  
2.Page  
Counter  
Total  
Copy  
128  
Print  
List/Fax  
Checks the percentage of a  
machine part’slife that remains  
available. PF Kit 2appears  
only when the optional CT-  
5300 tray is installed.  
3.Parts Life 1.Drum  
128  
2.Fuser  
3.Laser  
4.PF Kit MP  
5.PF Kit 1  
6.PF Kit 2  
Chooses the receive mode that  
best suits your needs.  
0.Initial 1.Receive  
Fax Only*  
Fax/Tel  
External TAD  
Manual  
39  
Setup  
Mode  
Puts the date and time on the  
LCD and in headings of faxes  
you send.  
2.Date/Time  
3.Station ID  
See  
Quick  
Setup  
Guide  
Sets your name and fax  
number to appear on each  
page you fax.  
Fax:  
Tel:  
Name:  
Chooses the dialling mode.  
4.Tone/Pulse  
5.Dial Tone  
Tone*  
59  
105  
46  
Pulse  
You can shorten the dial tone  
detect pause.  
Detection  
No Detection*  
Normal*  
PBX  
Select the phone line type.  
6.Phone Line  
Set  
ISDN  
145  
Entering Text  
D
When setting certain menu selections, such as the Station ID, you will need to type text  
characters. The number keys have letters printed on keys. The keys: 0, # and ldo not have  
printed letters because they are used for special characters.  
Press the appropriate number key the required number of times to access the characters below:  
(For setting an e-mail address)  
Press  
Key  
one  
time  
two  
times  
three  
times  
four  
times  
five  
times  
six  
times  
seven  
times  
eight  
times  
2
3
4
5
6
7
8
9
a
d
g
j
b
e
h
k
n
q
u
x
c
f
A
D
G
J
B
E
C
F
I
2
3
4
5
6
R
8
Y
a
d
g
j
i
H
K
l
L
m
p
t
o
r
M
s
N
P
O
Q
V
X
m
S
t
v
y
T
z
U
W
w
Z
(For setting other menu selections)  
Press  
Key  
one  
time  
two  
times  
three  
times  
four  
times  
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
W
Inserting spaces  
To enter a space in a fax number, press conce between numbers. To enter a space in a name,  
press c twice between characters.  
Making corrections  
If you entered a letter incorrectly and want to change it, press dto move the cursor under the  
incorrect character, press Clear/Back.  
Repeating letters  
To enter a character on the same key as the previous character, press cto move the cursor right  
before pressing the key again.  
146  
   
Menu and Features  
Special characters and symbols  
Press l, # or 0, then press dor cto move the cursor under the symbol or character you want.  
Press OK to select it.  
D
Press l  
for  
(space) ! " # $ % & ' ( ) l + , - . / m  
: ; < = > ? @ [ ] ^ _  
Press #  
Press 0  
for  
for  
Ä Ë Ö Ü À Ç È É 0  
1
m is not available for I-Fax settings.  
147  
 
Specifications  
E
General  
Memory Capacity  
32 MB  
ADF (automatic document Up to 50 pages (Staggered)  
feeder)  
Recommended Environment:  
Temperature: 20 to 30°C (68°F to 86°F)  
Humidity:  
50% - 70%  
2
Paper:  
Xerox Premier 80 g/m or  
2
Xerox Business 80 g/m  
2
Paper Tray  
250 Sheets [80 g/m (20 lb)]  
Printer Type  
Print Method  
Laser  
Electrophotography by semiconductor laser beam scanning  
LCD (liquid crystal display) 22 characters × 5 lines  
Power Source  
220 - 240V 50/60Hz  
Power Consumption  
Copying: Average 660 W  
Sleep:  
Average 17 W  
Standby: Average 85 W  
Dimensions  
475 mm  
(18.7 in.)  
531 mm  
(20.9 in.)  
450 mm  
(17.7 in.)  
Weight  
Without Drum/Toner Unit:  
(MFC-8460N) 16.5 kg (36.4 lb)  
(MFC-8860DN and MFC-8870DW) 16.7 kg (36.9 lb)  
Noise level  
Sound power  
Operating (Copying): LWAd = 7.0 Bell  
Standby:  
LWAd = 4.6 Bell  
Sound pressure  
Operating (Copying): LpAm = 55 dBA  
Standby: LpAm = 30 dBA  
Temperature  
Humidity  
Operating: 10 to 32.5°C (50°F to 90.5°F)  
Storage: 0 to 40°C (32°F to 104°F)  
Operating: 20 to 80% (without condensation)  
Storage: 10 to 90% (without condensation)  
148  
   
Specifications  
Print media  
Paper Input  
Paper Tray  
Paper type:  
Plain paper, Bond Paper, Recycled paper or Transparencies  
Paper size:  
A4, Letter, Executive, A5, A6, B5 and B6  
Paper Weight:  
2
60 to 105 g/m (16 to 28 lb)  
2
Maximum paper tray capacity: Up to 250 sheets of 80 g/m  
(20 lb) plain paper or up to 10 transparencies  
Multi-purpose tray (MP tray)  
Paper type:  
Plain paper, Recycled paper, Transparencies, Envelopes,  
Bond paper or Labels  
Paper size:  
Width: 69.9 to 215.9 mm (2.75 to 8.5 in.)  
Length:116 to 406.4 mm (4.57 to 16 in.)  
Paper Weight:  
2
60 to 161 g/m (16 to 43 lb)  
2
Maximum paper tray capacity: Up to 50 sheets of 80 g/m  
(20 lb) plain paper  
Paper Output  
Up to 150 sheets (Face down print delivery to the output paper  
tray)  
149  
   
Fax  
Compatibility  
ITU-T Group 3  
Duplex Fax (Receive)  
Coding System  
Modem Speed  
Yes (MFC-8860DN and MFC-8870DW only)  
MH/MR/MMR/JBIG  
Automatic Fallback: 33600 bps  
Single-Sided Document  
Size  
ADF Width: 148.0 to 215.9 mm (5.8 to 8.5 in.)  
ADF Height: 148.0 to 355.6 mm (5.8 to 14 in.)  
Scanner Glass Width: Max. 215.9 mm (8.5 in.)  
Scanner Glass Height: Max. 355.6 mm (14in.)  
ADF Width: 148.0 to 215.9 mm (5.8 to 8.5 in.)  
ADF Height: 148.0 to 297.0 mm (5.8 to 11.7 in.)  
2-Sided Document Size  
(MFC-8860DN and  
MFC-8870DW only)  
Scanning Width  
Printing Width  
Greyscale  
Max. 208 mm (8.2 in.)  
Max. 208 mm (8.2 in.)  
256 levels  
Polling Types  
Contrast Control  
Resolution  
Standard, Secure, Timer, Sequential  
Automatic/Light/Dark (manual setting)  
Horizontal  
203 dot/inch (8 dot/mm)  
Vertical  
Standard: 3.85 line/mm (98 line/in.)  
Fine: 7.7 line/mm (196 line/in.)  
Photo: 7.7 line/mm (196 line/in.)  
Superfine: 15.4 line/mm (392 line/in.)  
40 (20 × 2)  
One-Touch Dial  
Speed-Dial  
300 stations  
Broadcasting  
390 stations  
Automatic Redial  
Auto Answer  
3 times at 5 minute intervals  
0, 1, 2, 3, 4, 5, 6, 7 or 8 rings (for UK)  
Public switched telephone network.  
Communication Source  
Memory Transmission  
Up to 600 /500 pages  
Out of Paper Reception  
Up to 600 /500 pages  
1
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, JBIG code).  
Specifications and printed materials are subject to change without prior notice.  
2
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications  
and printed materials are subject to change without prior notice.  
150  
       
Specifications  
Copy  
Colour/Monochrome  
Duplex Copying  
Monochrome  
Yes (MFC-8860DN and MFC-8870DW only)  
ADF Width: 148.0 to 215.9 mm (5.8 to 8.5 in.)  
ADF Height: 148.0 to 355.6 mm (5.8 to 14 in.)  
Scanner Glass Width: Max. 215.9 mm (8.5 in.)  
Scanner Glass Height: Max. 355.6 mm (14 in.)  
Copy Width: Max. 211.3 mm (8.32 in.)  
ADF Width: 148.0 to 215.9 mm (5.8 to 8.5 in.)  
ADF Height: 148.0 to 297.0 mm (5.8 to 11.7 in.)  
Single-Sided Document  
Size  
2-Sided Document Size  
(MFC-8860DN and  
MFC-8870DW only)  
Multiple Copies  
Reduce/Enlarge  
Resolution  
Stacks or Sorts up to 99 pages  
25% to 400% (in increments of 1%)  
Up to 1200 × 600 dpi  
First Copy Out Time  
Approx. 10.5 seconds  
1
When making a copy from the scanner glass in text quality mode at the 100% ratio.  
151  
     
Scan  
Colour/Monochrome  
Duplex Scanning  
TWAIN Compliant  
Yes  
Yes (MFC-8860DN and MFC-8870DW only)  
®
Yes (Windows 98/98SE/Me/2000 Professional/XP/Windows  
®
NT Workstation Version 4.0)  
®
®
Mac OS 9.1 - 9.2/Mac OS X 10.2.4 or greater  
®
WIA Compliant  
Yes (Windows XP)  
Colour Depth  
Resolution  
24 bit colour  
Up to 19200 × 19200 dpi (interpolated)  
Up to 600 × 2400 dpi (optical)  
Single-Sided Document  
Size  
ADF Width: 148.0 to 215.9 mm (5.8 to 8.5 in.)  
ADF Height: 148.0 to 355.6 mm (5.8 to 14 in.)  
Scanner Glass Width: Max. 215.9 mm (8.5 in.)  
Scanner Glass Height: Max. 355.6 mm (14 in.)  
ADF Width: 148.0 to 215.9 mm (5.8 to 8.5 in.)  
ADF Height: 148.0 to 297.0 mm (5.8 to 11.7 in.)  
2-Sided Document Size  
(MFC-8860DN and  
MFC-8870DW only)  
Scanning Width  
Max. 212 mm (8.35 in.)  
256 levels  
Grey Scale  
1
Maximum 1200 × 1200 dpi scanning with the WIA diver in Windows® XP (resolution up to 19200 × 19200 dpi can be  
chosen by using the Brother scanner utility)  
2
When using the scanner glass  
152  
         
Specifications  
Print  
Emulation  
PCL6  
BR-Script (PostScript) Level 3  
®
IBM Proprinter XL  
®
Epson FX-850™  
Printer Driver  
Brother GDI (Graphic Device Interface) printer driver support for  
®
®
Windows 98/98SE/Me/2000 Professional/XP/Windows NT  
Workstation Version 4.0  
®
®
Brother Laser Driver for Mac OS 9.1 - 9.2/Mac OS X 10.2.4 or  
greater  
Resolution  
Print Speed  
1200 dpi , HQ1200 (2400 × 600 dpi), 600 dpi, 300 dpi  
Up to 28 pages/minute (A4 size)  
Duplex Printing  
First Print  
Up to 13 pages/minute (MFC-8860DN and MFC-8870DW only)  
Less than 8.5 seconds  
1
If you use the high quality 1200 dpi setting (1200 × 1200 dpi) the print speed will be slower.  
From standard paper tray and optional paper tray.  
2
Interfaces  
Parallel  
A bi-directional shielded parallel cable that is IEEE 1284  
compliant and no longer than 2.0 m (6 feet).  
USB  
A USB 2.0 interface cable that is not longer than 2.0 m (6 feet).  
Ethernet UTP cable category 5 or greater.  
LAN cable  
Wireless LAN  
Your machine supports IEEE 802.11b/g wireless communication  
with your wireless LAN using Infrastructure mode or a wireless  
Peer-to-Peer connection in Ad-hoc mode.  
(MFC-8870DW only)  
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB  
1.1 interface.  
153  
         
Computer requirements  
Minimum System Requirements and Supported PC Software Functions  
Computer Platform Supported PC Processor  
& Operating System PCSoftware Interface Minimum  
Minimum Recommended Available Hard  
RAM  
RAM  
Disk Space  
Version  
Functions  
Speed  
For  
For  
Drivers Applications  
®
®
98, 98SE  
Me  
Parallel,  
USB,  
Ethernet  
32 MB  
128 MB 90 MB  
130 MB  
Intel Pentium II  
or equivalent  
Parallel,  
USB,  
Ethernet  
®
Parallel,  
Ethernet  
64 MB  
256 MB  
NT  
Workstation  
4.0  
®
2000  
Professional  
Parallel,  
USB,  
Ethernet  
Windows  
Operating  
System  
Printing, PC Fax  
,
Scanning  
Parallel,  
USB,  
Ethernet  
128 MB  
256 MB 150 MB 220 MB  
512 MB 150 MB 220 MB  
XP Home  
XP Professional 1  
XP Professional  
Parallel, AMD Opteron™ 256 MB  
x64 bit Edition 1  
USB,  
AMD Athlon™ 64  
Ethernet  
®
Intel Xeon™  
®
with Intel EM64T  
®
®
Intel Pentium  
4
®
with Intel EM64T  
®
OS 9.1 - 9.2 Printing, PC  
Fax Send,  
USB,  
All base models  
64 MB  
80 MB  
200 MB  
Apple  
Ethernet meet minimum  
Requirements  
®
Macintosh  
Operating  
System  
Scanning  
OS X 10.2.4 Printing, PC  
USB,  
128 MB  
160 MB  
or greate  
r
Fax Send,  
Ethernet  
Scanning  
1
2
3
4
For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi  
Dedicated "Scan to" key functions only in the Mac OS® X 10.2.4 or greater.  
Network PC Fax Receive not supported in Windows NT® Workstation 4.0.  
Network Scanning not supported in Windows NT® Workstation 4.0 and Mac OS® 9.1-9.2  
(Scan to Email Server <MFC-8860DN/8870DW only> and Scan to FTP are supported).  
154  
         
Specifications  
Consumable items  
Toner Cartridge Life  
TN-3130: Standard Toner Cartridge: Approx. 3,500 pages  
TN-3170: High-Yield Toner Cartridge: Approx. 7,000 pages  
DR-3100: Approx. 25,000 pages  
Drum Unit Life Expectancy  
1
When printing Letter or A4 size paper at 5% print coverage  
155  
   
Ethernet wired network  
(MFC-8460N and MFC-8860DN only)  
Model name  
LAN  
NC-6400h  
You can connect your machine to a network for Network  
Printing, Network Scanning, PC Fax and Remote Setup.  
®
®
Support for  
Protocols  
Windows 98/98SE/Me/2000/XP/Windows NT Workstation  
Version 4.0  
®
®
Mac OS 9.1 - 9.2/Mac OS X 10.2.4 or greater  
IPv4:  
TCP/IP  
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), ICMP,  
WINS/NetBIOS, DNS, mDNS, LPR/LPD, Port/Port9100,  
NetBIOS Print, IPP, FTP Server, Telnet, SNMP, HTTP, TFTP,  
SMTP Client  
POP3, LDAP (MFC-8860DN only)  
IPv6:  
TCP/IP  
ICMPv6, NDP, DNS, mDNS, LPR/LPD, Port/Port9100, IPP,  
FTP Server, Telnet, SNMP, HTTP, TFTP, SMTP Client  
POP3, LDAP (MFC-8860DN only)  
Network type  
Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)  
®
Management utilities  
BRAdmin Professional for Windows 98/98SE/Me/2000/XP  
®
BRAdmin Light for Mac OS X 10.2.4 or greater  
®
Web BRAdmin for Windows 2000 Professional / Server /  
Advanced Server, XP Professional (IIS)  
Client computers with a web browser supporting Java™  
1
2
PC Fax Send for Mac®  
Mac OS® 9.1 - 9.2 (Brother Laser Driver over TCP/IP)  
Mac OS® X 10.2.4 or greater (mDNS)  
Dedicated ‘Scan’ key and direct Network Scanning supported in Mac OS® X 10.2.4 or greater.  
3
Web BRAdmin is available as a download from http://solutions.brother.com  
156  
       
Specifications  
Ethernet wireless network  
(MFC-8870DW only)  
Model name  
LAN  
NC-7200W  
You can connect your machine to a network for Network  
Printing, Network Scanning, PC Fax and Remote Setup.  
®
®
Support for  
Protocols  
Windows 98/98SE/Me/2000/XP/Windows NT Workstation  
Version 4.0  
®
®
Mac OS 9.1 - 9.2/Mac OS X 10.2.4 or greater  
IPv4:  
TCP/IP  
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), ICMP,  
WINS/NetBIOS, DNS, mDNS, LPR/LPD, Port/Port9100,  
NetBIOS Print, IPP, FTP Server, Telnet, SNMP, HTTP, TFTP,  
SMTP Client, POP3, LDAP  
IPv6:  
TCP/IP  
ICMPv6, NDP, DNS, mDNS, LPR/LPD, Port/Port9100, IPP,  
FTP Server, Telnet, SNMP, HTTP, TFTP, SMTP Client, POP3,  
LDAP  
Network type  
IEEE 802.11 b/g (Wireless LAN)  
®
Management utilities  
BRAdmin Professional for Windows 98/98SE/Me/2000/XP  
®
BRAdmin Light for Mac OS X 10.2.4 or greater  
®
Web BRAdmin for Windows 2000 Professional / Server /  
Advanced Server, XP Professional (IIS)  
Client computers with a web browser supporting Java™  
1
2
PC Fax Send for Mac®  
Mac OS® 9.1 - 9.2 (Brother Laser Driver over TCP/IP)  
Mac OS® X 10.2.4 or greater (mDNS)  
Dedicated ‘Scan’ key and direct Network Scanning supported in Mac OS® X 10.2.4 or greater.  
3
4
Wireless LAN is not available for Mac OS® 9.1 - 9.2.  
Web BRAdmin is available as a download from http://solutions.brother.com  
157  
         
Authentication and encryption for wireless users only  
Authentication method  
The Brother machine supports the following methods:  
Open system  
Wireless devices are allowed to access the network without any authentication.  
Shared key  
A secret pre-determined key is shared by all devices that will access the wireless network. The  
Brother machine uses the WEP keys as the pre-determined key.  
WPA-PSK  
Enables a Wi-FI Protected Access Pre-Shared key (WPA-PSK), which enables the Brother  
wireless machine to associate with access points using TKIP encryption (WPA-Personal).  
LEAP  
Cisco LEAP (Light Extensible Authentication Protocol) has been developed by Cisco Systems,  
Inc. and enables the Brother wireless product to associate with access points using CKIP and  
CMIC encryptions.  
Encryption methods  
Encryption is used to secure the data that is sent over the wireless network. The Brother machine  
supports the following encryption methods:  
WEP  
By using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure  
key.  
TKIP  
TKIP (Temporal Key Integrity Protocol) provides per-packet key mixing, a message integrity  
check and re-keying mechanism.  
AES  
®
AES (Advanced Encryption Standard) is Wi-Fi authorized strong encryption standard.  
CKIP  
The original Key Integrity Protocol for LEAP by Cisco Systems, Inc.  
158  
 
Specifications  
Network key  
There are some rules for each security method:  
Open system/Shared key with WEP  
This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format.  
• 64 (40) bit ASCII:  
Uses 5 text characters.  
e.g.“WSLAN” (this is case sensitive).  
• 64 (40) bit hexadecimal:  
Uses 10 digits of hexadecimal data.  
e.g.“71f2234aba”  
• 128 (104) bit ASCII:  
Uses 13 text characters.  
e.g.“Wirelesscomms” (this is case sensitive)  
• 128 (104) bit hexadecimal:  
Uses 26 digits of hexadecimal data.  
e.g.“71f2234ab56cd709e5412aa2ba”  
WPA-PSK and TKIP/AES  
Uses a Pre-Shared Key (PSK) that is more than 7 and less than 64 characters in length.  
159  
Glossary  
F
F
ADF (automatic document feeder)  
Cancel Job  
Cancels a programmed job, like Delayed  
Fax or Polling.  
CNG tones  
The document can be placed in the ADF  
and scanned one page at a time  
automatically.  
Auto Reduction  
The special tones (beeps) sent by fax  
machines during automatic transmission  
to tell the receiving machine that a fax  
machine is calling.  
Reduces the size of incoming faxes.  
Automatic fax transmission  
Sending a fax without picking up the  
handset of the external phone or pressing  
Tel/R.  
Coding method  
Method of coding the information  
contained in the document. All fax  
machines must use a minimum standard  
of Modified Huffman (MH). Your machine  
is capable of greater compression  
methods, Modified Read (MR), Modified  
Modified Read (MMR) and JBIG, if the  
receiving machine has the same  
capability.  
Automatic Redial  
A feature that enables your machine to  
redial the last fax number after five  
minutes if the fax did not go through  
because the line was busy.  
Backup Print  
Your machine prints a copy of every fax  
that is received and stored in memory.This  
is a safety feature so you will not lose  
messages during a power failure.  
Communication error (or Comm. Error)  
An error during fax sending or receiving,  
usually caused by line noise or static.  
Batch Transmission  
Compatibility group  
As a cost saving feature, all delayed faxes  
to the same fax number will be sent as one  
transmission.  
The ability of one fax unit to communicate  
with another. Compatibility is assured  
between ITU-T Groups.  
Beeper Volume  
Contrast  
Volume setting for the beep when you  
press a key or make an error.  
Setting to compensate for dark or light  
documents, by making faxes or copies of  
dark documents lighter and light  
documents darker.  
Broadcasting  
The ability to send the same fax message  
to more than one location.  
Delayed Fax  
BT Call Sign  
Sends your fax at a specified later time  
that day.  
A subscriber service purchased from the  
telephone company in U.K. that gives you  
another phone number on an existing  
phone line. The Brother machine uses the  
new number to simulate a dedicated fax  
line.  
Dual Access  
Your machine can scan outgoing faxes or  
scheduled jobs into memory at the same  
time it is sending a fax or receiving or  
printing an incoming fax.  
Caller ID  
A service purchased from the telephone  
company that lets you see the number (or  
name) of the party calling you.  
160  
   
Glossary  
ECM (Error Correction Mode)  
Grey scale  
Detects errors during fax transmission  
and resends the pages of the fax that had  
an error.  
The shades of grey available for copying  
and faxing photographs.  
Group number  
Extension phone  
A combination of One-Touch and Speed-  
Dial numbers that are stored on a One-  
Touch key or in a Speed-Dial location for  
Broadcasting.  
A telephone on the fax number that is  
plugged into a separate wall socket.  
External phone  
Help list  
A TAD (telephone answering device) or  
telephone that is connected to your  
machine.  
A printout of the complete Menu table that  
you can use to program your machine  
when you do not have the User’s Guide  
with you.  
F/T Ring Time  
The length of time that the Brother  
machine rings (when the Receive Mode  
setting is Fax/Tel) to notify you to pick up  
a voice call that it answered.  
Fax Journal  
Lists information about the last 200  
incoming and outgoing faxes. TX means  
Transmit. RX means Receive.  
Fax Detect  
Journal Period  
Enables your machine to respond to CNG  
tones if you interrupt a fax call by  
answering it.  
The pre-programmed time period  
between automatically printed Fax  
Journal Reports. You can print the Fax  
Journal on demand without interrupting  
the cycle.  
Fax Forwarding  
Sends a fax received into the memory to  
another pre-programmed fax number.  
LCD (liquid crystal display)  
Fax Receive Code  
The display screen on the machine that  
shows interactive messages during  
On-Screen Programming and shows the  
date and time when the machine is idle.  
Press this code (l 5 1) when you answer  
a fax call on an extension or external  
phone.  
Fax Storage  
Manual fax  
You can store faxes in memory.  
When you lift the handset of your external  
telephone or press Tel/R so you can hear  
the receiving fax machine answer before  
you press Start to begin transmission.  
Fax tones  
The signals sent by sending and receiving  
fax machines while communicating  
information.  
Menu mode  
Fax/Tel  
Programming mode for changing your  
machine’s settings.  
You can receive faxes and telephone  
calls. Do not use this mode if you are  
using a telephone answering device  
(TAD).  
OCR (optical character recognition)  
®
®
The bundled ScanSoft Paper Port or  
®
Presto! Page Manager software  
Fine resolution  
application converts an image of text to  
text you can edit.  
Resolution is 203 × 196 dpi. It is used for  
small print and graphs.  
161  
One-Touch  
Keys on the machine’s control panel  
Resolution  
The number of vertical and horizontal lines  
where you can store numbers for easy  
dialling. You can store a second number  
on each key if you press Shift and the  
One-Touch Key together.  
per inch.  
Ring Delay  
The number of rings before the machine  
answers in Fax Only, Fax/Telmode.  
Out of Paper Reception  
Ring Volume  
Receives faxes into the machine’s  
memory when the machine is out of paper.  
Volume setting for the machine’s ring.  
Scanning  
Overseas Mode  
The process of sending an electronic  
image of a paper document into your  
computer.  
Makes temporary changes to the fax  
tones to accommodate noise and static on  
overseas phone lines.  
Search  
Pause  
An electronic, alphabetical listing of stored  
One-Touch, Speed-Dial and Group  
numbers.  
Allows you to place a 3.5 second delay in  
the dialling sequence stored on One-  
Touch keys and Speed-Dial numbers.  
Press Redial/Pause as many times as  
needed for longer pauses.  
Speed-Dial  
A pre-programmed number for easy  
dialing. You must hold down Shift as you  
press Search/Speed Dial, then enter the  
three-digit Speed-Dial location and press  
Start to begin the dialing process.  
Polling  
The process of a fax machine calling  
another fax machine to retrieve waiting fax  
messages.  
Station ID  
Pulse  
The stored information that appears on  
the top of faxed pages. It includes the  
sender’s name and fax number.  
A form of rotary dialling on a telephone  
line.  
Quick Dial List  
TAD (telephone answering device)  
A listing of names and numbers stored in  
One-Touch and Speed-Dial memory, in  
numerical order.  
You can connect an external TAD to your  
machine.  
Temporary settings  
Real Time Transmission  
You can select certain options for each fax  
transmission and copy without changing  
the default settings.  
When memory is full, you can send faxes  
in real time.  
Remaining jobs  
Tone  
You can check which jobs are waiting in  
memory and cancel jobs individually.  
A form of dialling on the telephone line  
used for Touch Tone telephones.  
Remote Access Code  
Transmission  
Your own four-digit code (– – –l) that  
allows you to call and access your  
machine from a remote location.  
The process of sending faxes over the  
phone lines from your machine to the  
receiving fax machine.  
Remote Retrieval Access  
User Settings List  
The ability to access your machine  
remotely from a touch tone phone.  
A printed report that shows the current  
settings of the machine.  
162  
Glossary  
Xmit Report  
(Transmission Verification Report)  
A listing for each transmission, that shows  
its date, time and number.  
163  
Index  
G
A
Answering machine (TAD)  
D
Dialling  
Automatic  
access codes and credit card  
numbers ............................................... 59  
Drum unit  
B
Broadcasting  
C
Cancelling  
Cleaning  
Connecting  
E
Error messages on LCD  
Copy  
Cover page  
F
Fax codes  
Fax Forwarding  
164  
   
Index  
Fax, stand-alone  
J
Jams  
Fax/Tel mode  
L
M
Manual  
Mode, entering  
O
One-Touch  
P
Paging  
Phone line  
G
Print  
H
HELP  
165  
Resolution  
fax  
Q
S
Group dial  
Security  
One-Touch dial  
Speed-Dial  
Speed-Dial  
T
TAD (telephone answering device),  
external .................................................... 39  
Toner cartridge  
R
Reducing  
Tray use, setting  
if you are having difficulty  
166  
This machine is approved for use in the country of purchase only, local Brother companies or their  
dealers will only support machines purchased in their own countries.  
UK/IRE/SAF  

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