OWNER'S MANUAL
FAX-1575mc
Brother Numbers
IMPORTANT NOTE:
For technical and operational assistance, you must call the country
where you purchased the fax machine. Calls must be made from within
that country.
Brother fax-back system (USA Only)
Brother Customer Service has installed an easy-to-use fax-back system, so you can get
instant answers to common technical questions and product information for all Brother
products. This system is available 24 hours a day, 7 days a week. You can use the
system to send faxes to any fax machine, not just the one from which you are calling.
If you can’t resolve difficulty with your fax machine using this manual, call our
fax-back system, and follow the voice prompts to receive faxed instructions about
using the system, and an index of fax-back subjects.
In USA:
1-800-521-2846
The Brother fax-back system number has been preprogrammed on One Touch key 1.
Frequently Asked Questions (FAQs)
You can find more information about Brother products on the World Wide Web. From
product specification sheets to Frequently Asked Questions (FAQs), it is all there.
Visit us at:
http://www.brother.com
For Customer Service
In USA:
1-800-284-4329 (voice)
1-908-575-8790 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
In Canada:
1-877-BROTHER (voice)
(514) 685-4898 (fax)
(514) 685-6464 (voice) (In Montreal)
Dealers/Service Centers (For USA Only)
For the name of a Brother authorized dealer or service center, call 1-800-284-4357.
Service Centers (For Canada Only)
For service center addresses in Canada, call 1-877-BROTHER.
B R O T H E R N U M B E R S
i
Ordering Accessories and Supplies
IMPORTANT NOTE:
For technical and operational assistance, you must call the country
where you purchased the fax machine. Calls must be made from within
that country.
For the best quality results use only genuine Brother accessories, available at most
Brother retailers. If you cannot find the accessory you need and you have a Visa,
MasterCard, Discover or American Express credit card, you can order accessories
directly from Brother:
In USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
In Canada: 1-877-BROTHER (voice)
DESCRIPTION
ITEM
Thermal Print Cartridge
PC201
2-PK Refill Rolls
4-PK Refill Rolls
Telephone Line Cord
Telephone Handset
Handset Curled Cord
Paper Wire Extension
Document Support
Paper Support
PC202RF
PC204RF
LG3077001
UF6857010
UL8019014
UL6856000
UF8048004
UF8247004
LE5851001
QPD 120
Owner’s Manual
Surge Protection Device with Telephone
Line Protection (2 outlets)
Surge Protection Device with Telephone
Line Protection (8 outlets)
FX 120
ii
O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S
Notice – Disclaimer of Warranties
(For USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING
THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR
MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE
OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY,
CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND
PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF
IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR
ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE
FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE),
PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled
and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to
change without notice.
Brother reserves the right to make changes without notice in the specifications and
materials contained herein and shall not be responsible for any damages (including
consequential) caused by reliance on the materials presented, including but not
limited to typographical and other errors relating to the publication.
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
IBM, IBM PC, MWAVE and IBM Aptiva are registered trademarks of International
Business Machines Corporation.
Microsoft, MS-DOS, Windows and Windows NT are registered trademarks of
Microsoft in the U.S. and other countries.
All other terms and brand and product names mentioned in this manual are
registered trademarks of their respective companies.
N O T I C E
–
D I S C L A I M E R O F W A R R A N T I E S
iii
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
This warranty is given only to the first end-
use purchaser of the accompanying
product (referred to in this warranty as “this
Product”).
dated bill of sale showing that this Product was
purchased within the United States.
For the name of your Brother Authorized
Service Center, call 1-800-521-2846. After
contacting the Brother Authorized Service
Center, you may be required to deliver or send
the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
What Brother will do: Brother (or its
Authorized Service Center) will evaluate your
report of a possible defect to determine
whether a defect exists, and if it does exist,
Brother (or its Authorized Service Center) will
repair or (at Brother’s option) replace the
Product with a product that performs the same
functions and performs as well as the original
Product. Brother reserves the right to supply
refurbished or remanufactured replacement
parts provided that the replacement parts
conform to the manufacturer’s specifications
for new products. The repaired or replacement
product will be returned to you at no cost.
What is covered: Brother warrants to you
for the Warranty Period that there are no
defects in the materials, workmanship or
Year 2000 compliance of this Product. The
“Warranty Period” is 1 year from the date
you purchased this product. The “Warranty
Period” for consumable items, such as
Print Heads, Toner, Drums, Ink Cartridges,
Print Cartridges, Refill Ribbons, Therma
PLUS Paper and Thermal Paper, etc. is 90
days from the date of purchase, or the
rated life of the Consumable item,
whichever is shorter.
What is NOT covered: Warranty WILL BE
VOID by Brother for repairs or replacements
made necessary due to the following: (1) If the
Product was not purchased from an authorized
Brother reseller within the United States, (2)
The Product has been serviced or modified by
anyone other than an Authorized Service
Representative of Brother, (3) The serial
number has been modified, defaced or
removed from this Product, (4) Non-Brother®-
brand or non-Brother approved parts, supplies,
power supplies or other accessories have
been used with this Product, (5) Any damage
caused by accident, neglect, abuse or misuse
or, the recommended monthly volume has
been exceeded, (6) Damages caused as a
result of modification, alteration or repairs
performed by anyone other than a Brother
Authorized Service Representative. (7) NOT
COVERED UNDER WARRANTY ARE:
Consumable items, for example (including, but
not limited to): ribbons, ink or toner cartridges,
toner drum units, print heads, cleaning and/or
instances where no defects in material or
workmanship are found in the Product, etc. (8)
Damage caused by improper connection and/
or disconnection of the Product; failure of the
operator to follow operational instructions,
improper set up of the Product.
Exchange Service:
When an exchange is authorized, Brother will
exchange of your non working Product with a
refurbished or remanufactured product that
conforms to the manufacturer’s specifications
for new products.
The refurbished or
remanufactured Product you receive will be
covered by the balance of the limited
warranty period remaining on the original
Product, plus an additional thirty (30) days.
You will keep the replacement Product that is
sent to you and must return (or be billed up to
the cost of a new product) your original non
working product, which shall become the
property of Brother. You must call Brother
Customer Service and if the representative
cannot correct the product’s malfunction over
the telephone and you elect the exchange
service, you must provide information
pertaining to this Product and you must also
provide a valid major credit card number.
Your credit card will be charged up to the cost
of a new Product if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the malfunctions of your
original Product are not covered by the limited
warranty; (iii) the proper packaging
instructions are not followed and has caused
damage to the product; or (iv) the warranty
period on your original Product has expired or
has not been sufficiently validated with a copy of
the proof of purchase (bill of sale).
What to do if you think your Product is
defective:
Call our Customer Service Hotline at
1-800-284-4329, or if you suspect a defect in
materials or workmanship in this Product, you
can report it to a Brother Authorized Service
Center. During the Warranty Period, supply
Brother’s representative with a copy of your
F A X L I M I T E D W A R R A N T Y
iv
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
The Brother Customer Service Representative
will ship the exchange Product via next
business day delivery courier service, with
return instructions and prepaid return air bill.
Follow the return instructions. You must
return the original Product in the same
shipping carton in which the exchanged
Product was received and include a copy of
proof of purchase (bill of sale). Retain your
original accessory items and a copy of the
return air bill, signed by the courier.
Product Support: Toll-free Customer Service
and technical support is available for hardware
operational assistance at
1-800-284-4329. At any time, free technical
support in the form of Frequently Asked
Questions, troubleshooting tips and service
center locator is available through our fax-back
system at 1-800-521-2846 or Brother’s Internet
Web Site (www.brother.com). Now you can
visit us on-line (www.brothermall.com), your
complete source for genuine Brother
Accessories and Supplies.
Limitations:
BROTHER INTERNATIONAL CORPORATION
100 SOMERSET CORPORATE BLVD.
BRIDGEWATER, NEW JERSEY 08807-0911
Repair or replacement as described above is
your sole and exclusive (that is, your only)
remedy if this Product is defective. Brother is
not responsible for damage to or loss of any
equipment, media, programs or data related
to the use of this Product. Except for that
repair or replacement, Brother shall not be
liable for any direct, indirect, incidental or
consequential damages or specific relief.
Because some states do not allow the
exclusion or limitation of consequential or
incidental damages, the above limitation
may not apply to you.
Please record your model and serial number
and your date and location of Purchase
below for your records. Keep this information
with your proof of purchase (bill of sale) in
case your Product is lost, stolen or requires
service.
Model #___________________________
Serial # ___________________________
Date of purchase:___________________
Store where purchased: ______________
Location of store: ___________________
THIS WARRANTY IS GIVEN IN LIEU OF
ALL OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
Important: We recommend that you keep all
original packing materials, in the event that
you ship this product.
AFFIRMATION,
PROMISE,
DESCRIPTION, DRAWING, MODEL OR
SAMPLE. ANY AND ALL WARRANTIES
OTHER THAN THIS ONE, WHETHER
EXPRESS OR IMPLIED, INCLUDING
IMPLIED
WARRANTIES
OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
This Limited Warranty is the only warranty
that Brother is giving for this Product. It is the
final expression and the exclusive and only
statement of Brother’s obligations to you. It
replaces all other agreements and
understandings that you may have with
Brother or its representatives.
This Limited Warranty (and Brother’s
obligation to you) may not be changed in any
way unless you and Brother sign the same
piece of paper in which we (1) refer to this
Product and your bill of sale date, (2)
describe the change to this warranty and (3)
agree to make that change.
F A X L I M I T E D W A R R A N T Y
v
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE
LIMITED WARRANTY
(For Canada Only)
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess
of the specifications or with the Serial Number or Rating Label removed shall be deemed
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In
order to obtain warranty service, the MFC/Facsimile machine must be delivered or
shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service
Center, together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the MFC/Facsimile and
will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your Operation Manual for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states Brother’s entire liability
and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine
to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,
consequential, exemplary, or punitive damages, including lost profits, arising from the
use of or inability to use the product, even if advised by the end user/purchaser of the
possibility of such damages. Since some Provinces do not allow the above limitation of
liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest
Authorized Service Center call 1-877-BROTHER. Within Montreal, please call
(514) 685-6464. Internet support: [email protected] or browse
Brother’s Web Site: www.brother.com
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
L I M I T E D W A R R A N T Y ( C A N A D A )
vi
Table of Contents
Introduction..................................................................................... 1-1
Test Sheet Procedure and Product Registration
Installing Brother Machine, External Two-Line TAD
If You Are Installing the Fax Machine to Work with a
vii
Connecting an External Telephone Answering Device
Setup Receive................................................................................... 5-1
viii
ix
What Does Your Telephone Company’s
x
xi
®
Industry Canada Compliance Statement
Federal Communications Commission Compliance
17
Glossary...........................................................................................G-1
xii
1
Introduction
Using This Manual
Thank you for purchasing a Brother fax machine. This fax machine has been designed
to be simple to use, with LCD screen prompts to guide you through functions.
However, you can use your fax machine to its fullest potential by taking a few minutes
to read this manual.
Additionally, your fax machine can print a list of basic operational steps and
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You will be
able to find information about a specific feature by checking the Index at the back of
this manual. Also, throughout this manual, you’ll see special symbols alerting you to
important information, cross-references, and warnings. Illustrations of some screen
displays also help you choose the correct key-presses.
Conventions Used in this Manual
Throughout this manual you’ll see special symbols alerting you to important
information, warnings, and actions to perform. For clarification, and to help you
choose the correct key presses, we’ve added illustrations of some LCD
messages.
boldface
Bold typeface identifies a specific key on the fax machine control panel.
italics
Italics typeface emphasizes an important point, or refer you to
related topic.
bubble dot
Bubble Dot typeface identifies the messages on the LCD of the fax
machine.
Warnings detail precautions you must take to avoid possible
personal injury.
Cautions specify procedures you must follow or avoid to prevent
possible damage to the fax machine.
Notes tell you the proper response for a situation that may
occur.
Note
FYI tips provide details about how the current operation
interacts with other features.
Improper Setup alerts you to devices and procedures that are
not compatible with the fax machine.
I N T R O D U C T I O N
1 - 1
FAX-1575mc Control Panel Overview
11
1
2
10
9
3
4
5
6
6
8
7
1
2
3
Liquid Crystal Display (LCD)
Displays messages to help you set up
and operate your fax machine.
Sort
Use this key when you want multiple
copies of a multiple page original in
order.
Shift
Copy
Makes a copy.
This key is used to access the "7"
through "12" One Touch numbers.
6
One Touch Dial Keys
These six keys give you instant access
to twelve previously stored phone
numbers.
Telephone Keys
Redial/Pause
Re-dial the last number called. Also
inserts a pause in autodial numbers.
4
5
Microphone
Picks up your voice when you speak to
another party using speakerphone.
Speaker phone
Lets you dial telephone and fax
numbers without lifting the handset.
Copy Keys
Enlarge/Reduce
Use this key to enlarge or reduce
copies depending on the ratio you
select: 150%, 125%, 120%, 100%,
93%, 87%, 75% or 50%.
Search/Speed Dial
Lets you dial stored phone numbers by
pressing a two-digit number. Also, lets
you look up numbers stored in the
dialing memory.
Hold/Caller ID
Lets you place calls on hold. Also, lets
you view or print the Caller ID list.
To reduce the image size
automatically, select AUTO.
1 - 2
I N T R O D U C T I O N
7
8
10
11
Dial Pad
Stop/Exit
Stops a fax, cancels an operation or
exits from Menu mode.
Dials phone and fax numbers, and can
be used as a keyboard for entering
information into the fax machine.
Message Center Keys
MC ON/OFF
Lets you activate the Message Center.
Also, notifies you that you have voice
or fax messages in the memory.
Fax Keys
Receive Mode
Use to select how the fax machine will
handle incoming calls.
Resolution
Sets the resolution when you send a fax
or make a copy.
Play/Record
Lets you listen to voice messages and
print fax messages stored in memory.
Also, lets you record telephone calls.
Quick-Scan/Reports
Erase
Lets you take advantage of memory
transmission. Also, accesses the
Reports menu so you can select a
report to print: Help List, Auto Dial,
Fax Activity, Transmission,
Lets you delete voice messages or all
messages.
Telephone Index List, User Settings
and Memory Status List.
Fax Start
Starts an operation, such as sending a
fax.
9
Navigation Keys:
Menu/Set
Lets you access the Menu and
Programming mode and stores your
settings in the fax machine.
or
Press to scroll forward or backward to
set a menu selection.
Also, you can use these keys to do an
alphabetical search for the names of
stored numbers.
or
Volume
Press to scroll through the menus and
options.
When using the speaker, ring or
handset, you can press these keys to
adjust the volume.
I N T R O D U C T I O N
1 - 3
About Fax Machines
If you’re a first-time fax machine user, fax operation might seem a little mysterious.
You’ll soon get used to the unusual fax tones on your phone line, and be able to send
and receive faxes easily.
Custom Features
Do You Have Voice Mail on the Phone Line?
If you have Voice Mail on the phone line on which you will install your new fax
machine, there is a strong possibility that Voice Mail and the fax machine will conflict
with each other while receiving incoming calls.
Why Should There Be Trouble?
Since both fax machines and Voice Mail pick up the line at the number of rings you
have set, each of them has the ability to keep the other from receiving calls. For
example, if your Voice Mail is set to answer after two rings and your fax machine is
set to answer after four, your Voice Mail will keep your fax machine from receiving
faxes. If you set Voice Mail and the Brother machine to answer at the same number
of rings, there is no way of knowing which one will answer first. It is important to
remember that neither Voice Mail nor the fax machine can pass the call back to the
other after the call has been answered.
How Can You Avoid Possible Problems?
A very good way to avoid problems like the one mentioned previously is to get a
second phone number on your present phone line. Many people with Voice Mail opt
for this choice, which is called “Distinctive Ring,” and they are very satisfied with it.
Another way to avoid possible problems is to replace your Voice Mail with an
answering machine. Your Brother fax machine is designed to work in tandem with an
answering machine or TAD (telephone answering device).
Fax Tones and Handshake
When someone is sending a fax, the fax machine sends fax calling tones (CNG
tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial,
and then press Fax Start, and they continue for about 60 seconds after dialing. During
that time, the sending machine must begin the “handshake” with the receiving
machine. Each time you use automatic procedures to send a fax, you are sending CNG
tones over the phone line. You’ll soon learn to listen for these soft beeps each time you
answer a phone on your fax line, so you know if you are receiving a fax message.
1 - 4
I N T R O D U C T I O N
The receiving fax responds with fax receiving tones—loud, chirping sounds. A
receiving fax chirps for about 40 seconds over the phone line, and the LCD shows
RECEIVE. If your fax machine is set to the FAX ONLY Mode, it will answer every
call automatically with fax receiving tones. Even if the other party hangs up, your fax
machine continues to send the “chirps” for about 40 seconds, and the LCD continues
to display RECEIVE. To cancel the receiving mode, press Stop/Exit.
When your fax machine answers in FAX/TEL Mode, the fax machine listens for CNG
tones and then responds with receiving tones.
The fax “handshake” is the time in which the sending machine’s CNG tones and the
receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the
machines can understand how each is sending and receiving the fax. The handshake
cannot begin until the call is answered, and the CNG tones only last for about 60
seconds after the number is dialed. Therefore, it’s important for the receiving machine
to answer the call in as few rings as possible.
When you have an external telephone answering device (TAD) on your fax line, your
TAD will determine the number of rings before the call is answered. Pay special
attention to the instructions for connecting a TAD to your fax machine.
Error Correction Mode (ECM)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity
of a fax transmission while it is in progress. ECM transmissions are possible only
between machines that both have the ECM feature. If they do, you may send and
receive fax messages that are continuously checked for their integrity.
Sufficient memory must be available in your fax machine for this feature to work.
Test Sheet Procedure and Product Registration
(For USA Only)
After programming your Station ID, please fill out the TEST SHEET included with
your fax machine, and then fax it to Brother’s Automated Fax Response System as
your first transmission. This will verify that your fax machine is properly installed. To
get a response, you must have set up your Station ID.
When your TEST SHEET is received, a Confirmation Sheet and Product Registration
form will be sent back to your machine. Please fill out the form and return it to
complete your registration.
USA: 1-908-685-9283 (fax)
I N T R O D U C T I O N
1 - 5
2
Location and Connections
Caution
I Never install telephone wiring during a lightning storm.
I We recommend that this product be used with a surge protection device to protect the
product against lightning storms.
I Never install a telephone jack in a wet location unless the jack is specifically designed
for a wet location.
I Never touch telephone wires or terminals that are not insulated unless the telephone
line has been disconnected at the network interface.
I Use caution when installing or modifying telephone lines.
I Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
I Do not use the telephone to report a gas leak in the vicinity of the leak.
I For PLUG CABLE EQUIPMENT, the socket-outlet should be installed near the
equipment and should be easily accessible.
Choosing a Location
Place your fax machine on a flat, stable surface, such as a desk. Select a place that is
free of vibration and shocks. Locate the fax machine near a telephone jack and a
standard, grounded power outlet.
I Avoid placing your machine in a high-traffic area.
I Do not place near heaters, air conditioners, water, chemicals or refrigerators.
I Do not expose the fax machine to direct sunlight, excessive heat, moisture or dust.
I Do not connect your machine to electrical outlets controlled by wall switches or
automatic timers. Disruption of power can wipe out information in the unit’s
memory.
I Do not connect your machine to electrical outlets on the same circuit as large
appliances or other equipment that might disrupt the power supply.
I Avoid interference sources, such as speakers or the base units of cordless phones.
2 - 1
L O C A T I O N A N D C O N N E C T I O N S
Packing List
Make sure you have the following items:
:
Paper Wire
Extension
Document
Support
Paper
Support
Telephone
Line Cord
Telephone
Handset
Starter
Printing
Cartridge
(up to 100 pages)
Handset
Curled Cord
1
3
5
2
4
6
7
8
9
10
12
One Touch
Name Labels
11
Owner’s
Manual
Quick Setup Guide
If an item is missing, call Brother Customer Service at
Note
1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in
numbers.
Whenever you transport the fax machine, use the packing materials that came with
your machine. If you do not pack the fax machine correctly, you may void your
warranty.
L O C A T I O N A N D C O N N E C T I O N S
2 - 2
Load the Paper
The paper tray can hold up to 200 sheets of 20-lb paper.
1
2
Open the paper tray cover.
Place up to 200 sheets of paper in the tray. Do not allow the level of paper to pass the
paper guide.
3
Close the paper tray cover.
Paper Guide
Paper
Tray
Cover
Paper
Tray
Acceptable Paper
Size:
Letter, Legal and A4
Weight:
17 lb – 24 lb
Thickness: .0031 inches – .0039 inches
Do not use curled, wrinkled, folded or ripped paper, or paper with staples, paper clips,
paste or tape attached. DO NOT use cardboard, newspaper or fabric.
L O C A T I O N A N D C O N N E C T I O N S
2 - 4
Connections
Connecting the Machine
Connect the handset, power cord and telephone line.
1
Connect the handset.
Connect the curled handset cord to the bottom of the handset and to the left side of the
machine.
2
3
Connect the power cord.
Connect the telephone line.
Connect one end of the telephone line cord to the jack labeled LINE on the left side
of the machine. Connect the other end to a modular wall jack.
WARNING
I This machine must be grounded using a three-prong plug.
I Since the machine is grounded through the power outlet, you can protect yourself from
potentially hazardous electrical conditions on the telephone line by keeping the power
to your machine on when you connect it to a telephone line. When you want to move
your machine, protect yourself by disconnecting the telephone line first, and then the
power cord.
I Lightning and power surges can damage this product! We recommend that you use a
quality surge protection device on the AC power line as well as on the telephone line,
or unplug the lines during a lightning storm.
2 - 5
L O C A T I O N A N D C O N N E C T I O N S
Special Line Considerations
Roll Over Phone Lines
A roll over phone system is a group of two or more separate telephone lines that pass
incoming calls to each other if they are busy. The calls are usually passed down or
“rolled over” to the next available phone line in a preset order.
Your fax machine can work in a roll over system as long as it is the last number in the
sequence, so the call cannot roll away. Do not put the fax machine on any of the other
numbers; when the other lines are busy and a second fax call is received, the fax call
is transferred to a line that does not have a fax machine. Your fax machine will work
best on a dedicated line.
Two-Line Phone System
A two-line phone system is nothing more than two separate phone numbers on the
same wall outlet. The two phone numbers can be on separate jacks (RJ11) or
combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack.
RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four
wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and
see if it can access both lines. If it can, you must separate the line for your machine.
Converting Telephone Wall Outlets
There are three ways to convert to an RJ11 receptacle. The first two ways may require
assistance from the telephone company. You can change the wall outlets from one
RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave
or jump one of the phone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into
an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and
a third RJ14 jack (Lines 1 and 2). If your Brother machine is on Line 1, plug the
machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of
the triplex adapter.
Triplex Adapter
RJ14
RJ11
RJ14
L O C A T I O N A N D C O N N E C T I O N S
2 - 6
Installing Brother Machine, External Two-Line TAD and Two-Line
Telephone
When you are installing an external two-line telephone answering device (TAD) and a
two-line telephone, your machine must be isolated on one line at both the wall jack and
at the TAD. The most common connection is to put the Brother machine on Line 2,
which is our assumption in the following steps. The back of the two-line TAD must have
two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at
least three telephone line cords, the one that came with your machine and two for your
external two-line TAD. You will need a fourth line cord if you add a two-line telephone.
1
2
Place the two-line TAD and two-line telephone next to your Brother machine.
Plug one end of the telephone line cord for your machine into the L2 jack of the triplex
adapter. Plug the other end into the LINE jack on the back of the machine.
3
4
Plug one end of the first telephone line cord for your TAD into the L1 jack of the
triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.
Plug one end of the second telephone line cord for your TAD into the L2 jack of the
two-line TAD. Plug the other end into the EXT. jack on the back of the machine.
Triplex Adapter
Two-Line Phone
Two-Line External TAD
Brother Machine
You can keep two-line telephones on other wall outlets as always. There are two ways
to add a two-line telephone to the fax machine’s wall outlet. You can plug the telephone
line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or,
you can plug the two-line telephone into the TEL jack of the two-line TAD.
Multi-Line Connections (PBX)
Most offices use a central telephone system. While it is often relatively simple to
connect the fax machine to a key system or a PBX (Private Branch Exchange), we
suggest that you contact the company that installed your telephone system and ask
them to connect the fax machine for you. It is advisable to have a separate line for the
fax machine. You can then leave the fax machine in FAX ONLY mode to receive
faxes any time of day or night.
If the fax machine is to be connected to a multi-line system, ask your installer to
connect the unit to the last line on the system. This prevents the unit from being
As with all fax units, this machine must be connected to a two wire system. If your
line has more than two wires, proper connection of the fax machine cannot be made.
2 - 7
L O C A T I O N A N D C O N N E C T I O N S
If You Are Installing the Fax Machine to Work with a PBX:
1
2
3
It is not guaranteed that the unit will operate correctly under all circumstances with a
PBX. Any cases of difficulty should be reported first to the company that handles your
PBX.
If all incoming calls will be answered by a switchboard operator, it is recommended
that the Receive Mode be set to MANUAL. All incoming calls should initially be
regarded as telephone calls.
The unit may be used with either pulse or tone dialing telephone service.
Custom Features on Your Phone Line
If you have Voice Mail, Call Waiting, RingMaster, an answering service, an alarm
system or other custom feature on one phone line, it may create a problem with the
L O C A T I O N A N D C O N N E C T I O N S
2 - 8
Connecting an External Telephone Answering Device
(TAD)
Sequence
You might choose to connect an additional answering system. When you have an
external TAD on the same telephone line as the fax machine, the TAD answers all
calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax
machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the fax
machine lets the TAD continue playing your outgoing message so your caller can
leave you a voice message.
The TAD must answer within four rings (the recommended setting is two rings). The
fax machine cannot hear CNG tones until the TAD has answered the call, and with
four rings there are only 8–10 seconds of CNG tones left for the fax “handshake.”
Make sure you carefully follow instructions in this manual for recording your
outgoing message. We do not recommend using the toll saver feature on your external
answering machine if it exceeds 4 rings.
Do not connect a TAD elsewhere on the same phone line—your fax machine and
TAD will both try to control the line.
TAD
TAD
2 - 9
L O C A T I O N A N D C O N N E C T I O N S
Connections
The external TAD must be plugged into the left of the fax machine, into the jack
labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall
jack.
1
2
Plug the telephone line cord from the wall jack into the left side of the fax machine, in
the jack labeled LINE.
Plug the telephone line cord from your TAD into the left side of the fax machine, in
the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s
telephone line jack (not to telephone set jack).)
3
Set your external TAD to four rings or less. (The fax machine’s Ring Delay setting
does not apply.)
4
5
6
7
Record the outgoing message (see below).
Set the TAD to answer calls.
See Message Storage (Menu/Set, 8, 1) to VOICE:EXT.
Set the Receive Mode to MC:MSG CTR.
Outgoing Message (OGM) on an External TAD
Timing is important in recording this message. The message sets up the ways to handle
both manual and automatic fax reception.
1
Record 5 seconds of silence at the beginning of your message. (This allows your fax
machine time to listen for the fax CNG tones of automatic transmissions before they
stop.)
2
3
Limit your speaking to 20 seconds.
End your 20-second message by giving your Fax Receive Code for people sending
manual faxes. For example:
“After the beep, leave a message or send a fax by pressing 5 1 and Start.”
Connecting an External Telephone
Your fax machine is equipped with a handset that you can use as a regular phone.
However, you can also connect a separate telephone (or TAD) directly to your fax
machine.
Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the
left side of the fax machine.
Whenever this phone (or TAD) is in use, the LCD shows EXT. TEL IN USE, and, if
the fax machine handset is lifted, an alarm sounds. To disconnect the call and switch
to the fax machine, press Speaker phone.
L O C A T I O N A N D C O N N E C T I O N S
2 - 10
3
On-Screen Programming
3
User-Friendly Programming
We have designed your fax machine with on-screen programming using
navigation keys. User-friendly programming helps you take full advantage of all
the menu selections your fax machine has to offer.
Since your programming is done on the LCD, we created step-by-step on-screen
prompts to help you program your fax machine. All you need to do is follow the
prompts as they guide you through the menu selections and programming
options. Additionally, you can program settings more quickly by pressing
Menu/Set and the menu number using the dial pad.
Menu Selection Table
You can probably perform most of these programming operations without this
Owner’s Manual. To help you understand the menu selections and options that
are found in the FAX programs, use the Menu Table on page 3-3.
You can also program your fax machine by pressing Menu/Set followed by the
menu number. For example: to set VOLUME AMPLIFY to ON, press
or
Menu/Set, 1, 4 and
to select ON, and then press Menu/Set.
Alternating Displays
Sometimes, the LCD alternates between the active setting and a help message
giving brief instructions about how to proceed. The display you’ll probably see
most often is shown below. When you place an original in the Automatic
Document Feeder (ADF), it appears to tell you that you can dial a number and
send a fax, or you can make a copy.
FAX: NO. & START
COPY: PRESS COPY
3 - 1
O N - S C R E E N P R O G R A M M I N G
Navigation Keys
* Access the Menu
* Go to next menu level
* Accept an option
* Scroll through the
current menu level
* Back to previous menu
level
* Forward to next menu
level
* Exit the Menu
You can access the menu mode by pressing
Menu/Set. When you enter the Menu, the
LCD scrolls:
SELECT
& SET
1.INITIAL SETUP
2.SETUP RECEIVE
3.SETUP SEND
Then press 1 for Initial Setup Menu—OR—
Press 2 for Setup Receive Menu—OR—
Press 3 for Setup Send Menu
Press 0 for TEL SERVICE
0.TEL SERVICE
—OR—
You can scroll more quickly through the each menu level by pressing
, and
or
then set an option by pressing Menu/Set when that option appears on the LCD.
Then the LCD shows next menu level. Press
to scroll to your next menu
or
selection, and then press Menu/Set.
When you finish setting an option, the LCD shows ACCEPTED.
Use to scroll backward if you passed your choices or to save keystrokes.
Note
O N - S C R E E N P R O G R A M M I N G
3 - 2
To access the menu, press
Menu/Set.
to accept
Stop
to Exit
Main Menu
Menu Selections
Options
Descriptions
Page
1. INITIAL SETUP
1. DATE/TIME
Enter date and time for the
LCD display and the
heading on fax
—
—
transmissions.
2. STATION ID
3. BEEPER
Program your name, fax
number and telephone
number to appear on each
transmitted page.
OFF
Adjusts the beeper volume.
HIGH
LOW
ON
(PERMANENT/
TEMPORARY)
4. VOLUME
AMPLIFY
For the hearing-impaired,
you can set the volume to
the VOL AMPLIFY:ON
setting on a permanent or
temporary basis.
OFF
5. TONE/PULSE
TONE
Selects the dialing mode.
PULSE
6. LOCAL
LANGUAGE
(For Canada Only)
ENGLISH
Allows you to change the
LCD Language to French.
See
French
manual
FRENCH
The factory setting (option) is shown in bold.
Note
3 - 3
O N - S C R E E N P R O G R A M M I N G
To access the menu, press
Menu/Set.
to accept
Stop
to Exit
Main Menu
Menu Selections
Options
Descriptions
Page
2. SETUP RECEIVE
1. RING DELAY
RING
DELAY 03
04
The number of rings
before the fax machine
answers in FAX/TEL,
FAX ONLY or TAD
mode.
02
01
00
TOLL
SAVER
Machine rings two extra
times if there are no
messages to get, so you
can hang up and not pay
for the call.
ON
OFF
2. F/T
RING TIME
70
40
30
20
Sets the time for
“double-ring” in
FAX/TEL mode.
3. EASY
RECEIVE
ON
Receive fax messages
without pressing the
Fax Start key.
SEMI
OFF
4. REMOTE
CODE
ON
(
Activate or deactivate
the fax machine from a
remote location.
51, #51)
You can also
personalize these codes.
OFF
5. REDUCTION
6. PAPER
AUTO
100%
93%
87%
75%
Reduces the size of the
image.
LETTER
Selects size of paper for
fax receiving.
LEGAL
A4
7. POLLING RX
ON
Sets up your fax
machine to poll another
fax machine.
OFF
The factory setting (option) is shown in bold.
Note
O N - S C R E E N P R O G R A M M I N G
3 - 4
To access the menu, press
Menu/Set.
to accept
Stop
to Exit
Main Menu
Menu Selections
Options
Descriptions
Page
3. SETUP SEND
1. COVERPG
SETUP
NEXT FAX ONLY,
ON
Automatically sends a
cover page you program.
OFF
PRINT SAMPLE
2. COVERPAGE
MSG
Programs a customized
message for the fax cover
page.
—
3. CONTRAST
AUTO
Changes the lightness or
darkness of a fax you are
sending.
S.LIGHT
S.DARK
4. RESOLUTION
STANDARD
FINE
Changes the fax
resolution.
S.FINE
PHOTO
5. OVERSEAS
MODE
ON
Adjusts for sometimes
difficult overseas
transmissions.
OFF
OFF
6. CALL
RESERVE
You can send a fax and then
speak.
ON
PRINT SAMPLE
7. DELAYED
FAX
Sends documents later.
—
8. POLLED TX
ON
Sets up your fax machine
with a document to be
retrieved by another fax
machine.
OFF
The factory setting (option) is shown in bold.
Note
3 - 5
O N - S C R E E N P R O G R A M M I N G
To access the menu, press
Menu/Set.
to accept
Stop
to Exit
Main Menu
Menu Selections
Options
Descriptions
Page
4. CANCEL JOB
Cancel a delayed fax or
polling job.
—
—
5. INTERRUPT
Send a fax now, even if
you have the machine set
to send a fax later, or if
you have it set for polling.
—
—
6. SET
AUTO DIAL
1. ONE-TOUCH
DIAL
Stores dial numbers in
memory you can to dial them
by pressing only one key.
—
2. SPEED-DIAL
Stores dial numbers in
—
—
memory so you can to dial
them by pressing four keys.
3. SETUP
GROUPS
Sets up a Group number
for Broadcasting.
7. SETUP REPORTS
1. TRANSMISSION
ON
Print lists and reports of
activity.
(See details in Chapter 11.)
OFF
OFF
2. ACT.INTERVAL
6/12/24 Hours
2/4/7 Days
The factory setting (option) is shown in bold.
Note
O N - S C R E E N P R O G R A M M I N G
3 - 6
To access the menu, press
Menu/Set.
to accept
Stop
to Exit
Main Menu
Menu Selections
Options
Descriptions
Page
8. SETUP MSG CTR
1. MSG
STORAGE
FAX:
Select if memory will
store fax, voice or both.
ON/OFF
VOICE:
ON/EXT/OFF
2. BACKUP
PRINT
ON
Prints a copy of faxes
received into memory.
OFF
3. OGM
MSG CTR OGM Select/Record the
F/T OGM
outgoing message.
4. ICM
MAX. TIME
20/25/30/
35/40/45/
50/55/60
Select the maximum
length of incoming
messages.
5. ICM REC.
MONITR
ON
Adjust the speaker volume
for voice messages as they
come in.
OFF
6. FAX
FWD/PAGING
OFF
Set the machine to forward
fax messages –OR– to call
your pager.
FAX FORWARD
PAGING
7. REMOTE
ACCESS
Personalize the code for
retreiving messages.
159
0. TEL SERVICE
1. DISTINCTIVE
ON
Use with telephone
company’s Distinctive
Ring service to register the
ring pattern with the fax
machine.
OFF
SET
2. CALLER ID
(For USA Only)
Register your AREA
CODE to dial from the
Caller ID log.
—
The factory setting (option) is shown in bold.
Note
3 - 7
O N - S C R E E N P R O G R A M M I N G
4
Initial Setup
Getting Started
After you have assembled your machine using the Brother Quick Setup Guide,
continue the initial setup by programming the rest of the initial settings.
Setting Date and Time
Your fax machine displays the date and time, and prints it on every fax you send.
In the event of a power failure, the fax machine maintains date and time information
for up to two hours. All other settings remain unaffected.
1
2
Press Menu/Set, 1, 1.
1.DATE/TIME
Enter the last two digits of the year,
and then press Menu/Set. (For example, 03 for 2003)
ENTER YEAR:XX
ENTER MONTH:XX
3
Enter two digits for the month, and then press
Menu/Set. (For example, enter 09 for September,
or 10 for October)
4
5
6
Enter two digits for the day,
and then press Menu/Set. (For example, 06 for the 6th)
ENTER DAY:XX
Enter the time in 24-hour format, and then press
Menu/Set. (For example, enter 1525 for 3:25 PM)
ENTER TIME:XX:XX
Press Stop/Exit.
The LCD now shows the date and time you set and displays it whenever the fax
machine is in Standby mode.
Setting Station ID
You can store your name, fax number, and telephone number to be printed on all fax pages.
The telephone number you enter will be printed on Call Back Message and Cover
Page you send.
1
2
Press Menu/Set, 1, 2.
2.STATION ID
Enter your fax number (up to 20 digits),
and then press Menu/Set.
FAX:
3
Enter your telephone number (up to 20 digits),
TEL:
and then press Menu/Set. If your telephone
number and fax number are the same, enter the
same number again. The LCD shows your entry.
I N I T I A L S E T U P
4 - 1
4
5
Use the dial pad to enter your name (up to 20
characters), and then press Menu/Set. (You can
use the chart below to help you enter letters.)
NAME:
Press Stop/Exit.
NOTICE
The Telephone Consumer Protection Act of 1991 makes it unlawful for
any person to use a computer or electronic device to send any message
via a telephone fax machine unless such messages clearly contain, in a
margin at the top or bottom of each transmitted page, or on the first page
of the transmission, the date and time it is sent and an identification of the
business or other entity or other individual sending the message and the
telephone number of the sending machines or such business, other entity
or individual.
In order to program this information into your fax machine, you should
Details for Entering Text
When you are setting certain functions, such as the Station ID, you may need to enter
text into the fax machine. Most keys on the dial pad have three or four letters printed
above them. The keys for 0, # and don’t have printed letters because they are used
for special characters or operations.
By pressing the appropriate number on the dial pad the correct number of times, you
can access the character you want.
Press Key
once
A
twice
B
three times four times
five times
2
3
4
5
6
7
8
9
C
F
2
3
4
5
6
S
8
Z
A
D
G
J
D
E
G
H
I
J
K
L
O
R
V
Y
M
P
N
M
7
Q
T
U
T
9
W
X
Inserting Spaces
If you want to enter a blank space, press
twice.
4 - 2
I N I T I A L S E T U P
Making Corrections
If you entered a letter incorrectly and want to change it, press
to move the cursor
after the last correct letter. Then press Stop/Exit; the letters above and to the right of
the cursor are deleted. Re-enter the correct text and/or digits. You can also back up
and type over incorrect letters.
Repeating Letters
If you need to enter a character that is assigned to the same key as the previous
character, press
to move the cursor to the right.
Special Characters and Symbols
Press , # or 0 repeatedly or press
to move the cursor under the special character
or symbol you want. Then press Menu/Set to select it.
Press for
Press # for
Press 0 for
(space) ! “ # $ % & ’ ( )
: ; < = > ? @ [ ] ^ _
É À È Ê Î Ç Ë Ö 0
+ , - . /
I If you do not enter a fax number, no additional information can be entered.
I To enter a space, press once between numbers and twice between characters.
I If your Station ID has already been programmed, the screen prompts “1” to make
a change, or “2” to exit without changing.
Setting the Speaker Volume
You can adjust the speaker volume by pressing Speaker phone, and then selecting
a speaker volume level.
or
Press
to adjust the volume level. The LCD shows the setting you are choosing.
Each key press changes the volume to the next setting. The new setting will remain
until you change it again.
I You can adjust the speaker volume while you are listening to your OGM (Outgoing
Message) and ICMs (Incoming Messages).
I
If you turn Incoming Recording Monitor to OFF (Menu/Set
,
8,
5) the Speaker for
screening calls with be disabled and you won’t hear callers leaving messages. The
or
volume for other operations can still be controlled using
.
I N I T I A L S E T U P
4 - 3
Choosing the Handset Volume (For Volume Amplify)
Before you begin to use the machine, you must decide if you need to set the handset
volume to AMPLIFY:ON for a user who is hearing-impaired. The AMPLIFY
volume level complies with FCC standards.
VOLUME AMPLIFY: OFF
This default setting is appropriate if none of the users are hearing-impaired. During a
or
conversation, users can press Volume
on the control panel to adjust the volume
to LOW or HIGH. When the handset is replaced, the handset volume will remain
until you change it again.
VOLUME AMPLIFY: ON–TEMPORARY
This setting is appropriate if some of the users are hearing-impaired. During a
or
conversation, users can press Volume
on the control panel to adjust the volume
to LOW, HIGH or AMPLIFY. When the handset is replaced, the handset volume
returns to the default setting of LOW.
VOLUME AMPLIFY:ON–PERMANENT
Choose VOL AMPLIFY:ON–PERMANENT if all of the users are hearing-
or
impaired. During a conversation, users can press Volume
on the control panel to
adjust the volume to LOW, HIGH or AMPLIFY. When the handset is replaced, the
handset volume returns to the default setting of AMPLIFY.
m
or
When you press Volume
on the control panel to adjust the volume, the LCD shows
the setting you are choosing. Each key press changes the volume to the next setting.
WARNING
It is important that you do not choose PERMANENT unless all users are
hearing-impaired. Otherwise, the default setting of AMPLIFY may damage the
hearing of some users.
4 - 4
I N I T I A L S E T U P
Setting Volume Amplify
before you do the following steps:
1
2
Press Menu/Set, 1, 4.
4.VOLUME AMPLIFY
or
Press
to select VOL AMPLIFY:OFF? if
VOL AMPLIFY:OFF?
none of the users are hearing-impaired and go to
Step 4—OR—If some or all of the users are hearing-
impaired, select VOL AMPLIFY:ON? and then press Menu/Set.
or
3
Press
to select PERMANENT? if all the users
PERMANENT?
are hearing-impaired—OR—Select
TEMPORARY? if only some of the users are
hearing-impaired.
4
5
Press Menu/Set.
Press Stop/Exit.
Setting the Ring Volume
You can adjust the ring volume when your fax machine is idle. You can select a ring
volume level or press until the ring is off.
or
Press
to adjust the volume level. With each key press, the fax machine rings so
you can hear the current setting and the LCD shows the setting you are choosing. Each
key press changes the volume to the next setting. The new setting will remain until you
change it again.
Setting Beeper Volume
You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When
the beeper is set to LOW or HIGH, the fax machine beeps every time you press a key
or make an error, and at the end of fax sending or receiving.
1
2
3
Press Menu/Set, 1, 3.
3.BEEPER
or
Press
to select your setting, and then press Menu/Set.
Press Stop/Exit.
I N I T I A L S E T U P
4 - 5
Memory Storage
In the event of a power failure, all settings in the INITIAL SETUP, SETUP
RECEIVE and SET AUTO DIAL plus the COVERPG SETUP and
COVERPAGE MSG (from SETUP SEND) operations are stored permanently. You
may have to reset the date and time.
Setting Tone/Pulse Dialing Mode
Your fax machine comes set to accommodate Tone (multi-frequency) dialing service.
If you have Pulse (rotary) dialing service, you need to change the dialing mode.
1
2
Press Menu/Set, 1, 5.
5.TONE/PULSE
or
Press
to select TONE or PULSE,
DIALING:TONE?
DIALING:PULSE?
and then press Menu/Set.
Press Stop/Exit.
3
Setting Up Your Area Code (USA Only)
If you must dial the area code to call within your area code, do not enter this setting.
1
2
Press Menu/Set, 0, 2.
2.CALLER ID
Use the dial pad to enter your area code,
AREA CODE:000
and then press Menu/Set.
AREA CODE:908
Press Stop/Exit.
3
4 - 6
I N I T I A L S E T U P
5
Setup Receive
Basic Receiving Operations
Select Receive Mode
MANUAL—You must answer all calls yourself. If you hear fax tones, press
Fax Start to begin receiving the fax, then hang up. You can use this mode with
FAX ONLY—The fax machine automatically answers every call as a fax call. You
cannot receive a voice call, but you can dial out and make a voice call.
FAX/TEL—The fax machine automatically answers every call. If the call is a fax, it
prints the fax. If the call is not a fax, it signals you with a double-ring (ring-ring),
different from the phone company ringing, to alert you to pick up the call. If you select
this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the
following pages). If you have extension phones on the same line as the fax machine,
MSG CTR— The fax machine has a built-in degital Message Center for fax and
voice. When you set the machine to answer calls, it will record messages up to 15
S E T U P R E C E I V E
5 - 1
09/06 15:25 FAX
To select or change your Receive Mode
Press Receive Mode. The LCD shows your current selection.
FAX ONLY
1
2
FAX/TEL
MANUAL
Or, if Message Center mode is ON, it overrides your Receive Mode setting, so the
LCD shows:
MC:MSG CTR
Continue to press Receive Mode until your new selection appears. After two
seconds, the LCD returns to the date and time, along with your new Receive Mode
setting.
5 - 2
S E T U P R E C E I V E
Setting Ring Delay
The Ring Delay setting determines the number of times the fax machine rings before
it answers. If you have extension phones on the same line as the fax machine, keep
1
Press Menu/Set, 2, 1.
1.RING DELAY
or
2
3
Press
Press
to select Ring Delay, and then press Menu/Set.
or
to select how many times the line rings before the fax machine answers
(00 – 04), and then press Menu/Set.
If you select 00, the line doesn’t ring at all.
4
Press Stop/Exit.
Setting F/T Ring Time
You need to determine how long the fax machine will notify you (with its special
double-ring) when you have a voice call. This ringing happens after the initial ringing
from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 seconds;
no other phones on the same line ring the special double-ring. However, you can
answer the call on any phone on the same line as the fax machine.
1
2
Press Menu/Set, 2, 2.
2.F/T RING TIME
or
Press
to select how long the fax machine will
RING TIME:20 SEC
ring to alert you that you have a voice call, and then press Menu/Set.
Press Stop/Exit.
3
Now, when a call comes in and the machine is set to FAX/TEL mode, all phones on
this line will ring the number of times you selected in Ring Delay.
You can let the fax machine pick up and detect if it’s a fax or voice call. If it’s a fax
call, the machine prints the fax. If it’s a voice call, the machine signals you with a
double-ring for the length of time you selected in F/T Ring Time.
Even if the caller hangs up during the double-ringing, the fax machine continues for
the set time.
S E T U P R E C E I V E
5 - 3
Record FAX/TEL Outgoing Message (F/T OGM)
This is the announcement played by your FAX (not an external TAD) when someone
calls and your machine is set to FAX/TEL mode. Although callers hear your
1
Press Menu/Set, 8, 3. The screen prompts you to choose F/T OGM or MSG CTR
OGM.
or
2
3
Press
to select F/T OGM (not MSG CTR OGM), and then press Menu/Set.
to select RECORD OGM?, and then press Menu/Set.
or
Press
Then pick up the handset and speak your message.
Replace the handset. Your OGM is played.
Press Stop/Exit.
4
5
Easy Receive
When you use this feature, you don’t have to press Fax Start when you answer a fax
call and hear calling beeps. Just hold the handset and wait a few seconds. When you
see RECEIVE on the LCD or when you hear “chirps” through the handset of an
extension phone connected to another wall jack, just replace the handset and your
machine does the rest. Selecting ON allows the fax machine to receive fax calls
automatically, even if you lift the handset of an extension or external phone. Selecting
SEMI lets the machine receive the call only if you’ve answered it at the fax machine.
Selecting OFF means you’ll have to activate the fax machine yourself, by pressing
If you’ve set the feature to ON, but your fax machine doesn’t automatically connect a
fax call when you lift an external or extension phone handset, press the Fax Receive
code 5 1. At the fax machine lift the handset, and then press Fax Start.
1
2
Press Menu/Set, 2, 3.
3.EASY RECEIVE
or
Press
to select ON, SEMI or OFF,
and then press Menu/Set.
Press Stop/Exit.
3
5 - 4
S E T U P R E C E I V E
Printing a Reduced Incoming Fax
You can always reduce the size of an incoming fax to a fixed percentage, regardless
of the size of the paper (up to legal) in your fax machine. If you choose AUTO, your
machine chooses the level of reduction for you.
1
Press Menu/Set, 2, 5.
5.REDUCTION
or
2
3
Press
to select the reduction ratio you want (AUTO, 100%, 93%, 87% or 75%),
and then press Menu/Set. Choose 100% if you don't want a reduction.
Press Stop/Exit.
Recommended Reductions
If your paper is letter size (8.5" × 11"), and the incoming fax is
letter size, select 93%
A4, select 87%
legal size, select 75%.
If your paper is legal size (8.5" × 14"), and the incoming fax is
letter size, select 100%
A4, select 100%
legal size, select 93%.
If your paper is A4 (8.2" × 11.6"), and the incoming fax is
letter size, select 100%
A4, select 93%
Setting Paper Size
You can use three sizes of paper for printing your faxes—letter, legal and A4. When
you change the kind of paper in the paper tray, you will need to change the setting for
paper size, so your machine will know how to fit the incoming fax on the page. You
can also select the level of page reduction to fit the paper in your machine.
1
Press Menu/Set, 2, 6.
6.PAPER
or
2
3
Press
to select LETTER, LEGAL or A4, and then press Menu/Set.
Press 1 if you want to change the reduction
setting—OR—Press 2 to go to Step 5.
CHANGE REDUCTION
1.YES 2.NO
or
4
5
Press
to select AUTO, 100%, 93%, 87% or 75%, and then press Menu/Set.
Press Stop/Exit.
S E T U P R E C E I V E
5 - 5
Advanced Receiving Operations
Operation from External or Extension Telephone
If you answer a fax call on an extension phone or on an external phone in the EXT.
jack, you can make your fax machine take over by using the Fax Receive Code. When
you press the Fax Receive Code 5 1, the fax machine starts to receive a fax.
If the fax machine answers a voice call and double-rings for you to take over, use the
Telephone Answer Code # 5 1 to take the call at an extension phone.
If you answer a call, and no one is on the line, assume you’re receiving a fax. At the fax
machine phone, press Fax Start, then hang up. At an extension phone, press
5 1,
wait for fax receiving tones (chirps), then hang up. At an external phone, press
5 1 and wait for the phone to be disconnected (the LCD shows RECEIVE) before
you hang up. (Your caller will have to press Fax Start to send the fax.)
For FAX/TEL Mode Only
When the fax machine is in FAX/TEL mode, it will use the F/T Ring Time
(double-ringing) to alert you to a voice call. If you’re at the fax machine, you can lift
the handset to answer.
If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring Time,
and then press # 5 1 between the double-rings. If no one is on the line, or if someone
wants to send you a fax, send the call back to the fax machine by pressing
5 1.
Changing Remote Codes
Remote Codes might not work with some telephone systems. The preset Fax Receive
Code is 5 1. The preset Telephone Answer Code is # 5 1.
If you are always disconnected when accessing your external TAD remotely, try
changing the Fax Receive Code from 5 1 to # # # and the Telephone Answer Code
from # 5 1 to 9 9 9.
To Change Remote Codes
1
2
Press Menu/Set, 2, 4.
4.REMOTE CODE
or
Press
to select ON (or OFF), and then press
Menu/Set.
3
4
If you want to, enter a new Fax Receive Code, and
then press Menu/Set.
*
FAX RECEIVE: 51
If you want to, enter a new Telephone Answer
Code, and then press Menu/Set.
TEL ANSWER:#51
5
Press Stop/Exit.
5 - 6
S E T U P R E C E I V E
Polling
Polling is the process of retrieving faxes from another fax machine. You can use your
fax machine to “poll” other machines, or you can have someone poll your machine.
All parties involved in polling need to set up their fax machines to accommodate
polling. When someone polls your machine to receive a fax, they pay for the call; if
you poll someone’s fax machine to receive a fax, you pay for the call.
Some fax machines do not respond to the Polling feature.
Setting Up Sequential Polling Receive
Your fax machine can request documents from several fax units in a single operation.
Afterward, a Sequential Polling Report will be printed.
1
Press Menu/Set, 2, 7.
The LCD shows:
7.POLLING RX
2
3
Press
to select Polling ON.
or
POLLING RX:ON?
ENTER FAX NO.
Press Menu/Set. The LCD prompts you to
enter the fax numbers to be polled.
4
5
Specify the destination fax machines you wish to poll, using One Touch, Speed Dial
or a Group.
Press Fax Start.
ACCEPTED
Your fax machine will poll each number or
group member in turn for an original.
DIALING
Setting Up for Polled Transmit
Polling Transmit is when you set up your fax machine to wait with a document so
another fax machine can retrieve it.
1
2
Place the document to be retrieved face down in the ADF.
Press Menu/Set, 3, 8.
8.POLLED TX
POLLED TX:ON?
3
Press
to choose ON, and then press
or
Menu/Set.
4
5
Press 1 if you want to select additional settings. The LCD returns to the SETUP
SEND menu—OR—Press 2 if you are finished choosing settings and go to step 5.
Press Fax Start. The LCD displays POLLED WAITING.
If you prefer to have the document waiting in memory, press Quick-Scan/Reports
before pressing Fax Start.
S E T U P R E C E I V E
5 - 7
6
Setup Send
Before You Begin
Before you begin sending faxes, make sure you read all the instructions and cautions
for placing originals in the automatic document feeder.
Automatic Document Feeder (ADF)
I Originals must be between 5.8 and 8.5 inches wide and between 5.9 and 23.7 inches
long. Your fax machine can scan an image only 8.2 inches wide, regardless of the
paper width.
I Make sure you place the original face down, top edge first in the ADF.
I Adjust the paper guides to fit the width of your original.
Paper guides
I The ADF can hold up to 20 pages (17lb -20 lb), feeding each one individually through
the fax machine. Use standard (17 lb –24 lb) paper when using the ADF; if you’re
using heavier paper, feed each sheet individually to prevent paper jams.
DO NOT use curled, wrinkled, folded or ripped paper, or paper with staples, paper
clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric.
I Make sure originals written with ink are completely dry.
If you want to change from Standard resolution, press Resolution to select the type
6 - 1
S E T U P S E N D
Manual Transmission
Manual transmission lets you hear the dial tone, ringing and fax receiving tones before
sending the fax.
1
2
Place the original face down in the ADF.
Pick up the handset and listen for a dial tone
—OR—press Speaker phone and listen for a dial tone.
3
Enter the fax number you want to call. (You can enter the digits using the dial pad, or
you can enter a One Touch or Speed Dial number, or you can call using
4
5
When you hear the fax tone, press Fax Start.
If you’re using the handset, hang up.
Automatic Transmission
This is the easiest way to send a fax.
IMPORTANT: Do not pick up the handset or press Speaker phone.
1
2
Place the original face down in the ADF.
Enter the fax number using One Touch, Speed Dial, Search or the dial pad.
3
Press Fax Start.
Manual and Automatic Fax Redial
If you’re sending a fax manually and the line is busy, press Redial/Pause to try
again. Anytime you want to make a second call to the last number dialed, press
Redial/Pause to save time.
If you’re sending a fax automatically and the line is busy, the fax machine will redial
automatically up to three times at 5 minute intervals.
S E T U P S E N D
6 - 2
Quick-Scan Fax Transmission
You can scan a fax into the fax machine’s memory to be sent as soon as the scan is
complete. This way, you don’t have to wait for the entire fax to be transmitted before
you retrieve your original.
If you get an OUT OF MEMORY message while scanning the first page of a fax,
press Stop/Exit to cancel the scan. If you get an OUT OF MEMORY message
while scanning in a subsequent page, you’ll have the option to press Fax Start to
transmit the pages scanned so far, or to press Stop/Exit to cancel the Quick Scan
operation.
1
2
3
4
Place the original face down in the ADF.
Press Quick-Scan/Reports. The LCD indicates how much memory is available.
Enter the fax number.
Press Fax Start to begin scanning the document into memory. Once the scan is
complete, the fax machine dials the call.
Basic Sending Operations
Composing Electronic Cover Page
The cover page is generated at the receiving party’s machine. Your cover page
includes the name stored in the One Touch or Speed Dial memory. If you’re dialing
manually, the name is left blank.
The cover page indicates the fax is from your Station ID, and the number of pages
you’re sending. If you have Coverpage Setup set to ON (Menu/Set 3 1), the number
Most of the SETUP SEND settings are temporary to allow you to make adjustments
for each original you send. However, so that you can set up your cover page and cover
page comments in advance, the Cover Page Setup and Cover Page Message settings
will change their default settings.
You can select a comment to include on your cover page.
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
4.CONFIDENTIAL
Instead of using one of the comments above, you can enter up to two customized
messages, each 27 characters long. Use the chart on page 25 to help enter characters.
6 - 3
S E T U P S E N D
Cover Page for Next Fax Only
not work without the Station ID.
You can set the fax to send a cover page with a particular original. This cover page
will include the number of pages in your original.
1
2
3
Place the original in the ADF.
Press Menu/Set, 3, 1.
When the LCD shows NEXT FAX ONLY?, press Menu/Set.
4
Press
to select ON.
or
5
6
Press Menu/Set.
Press to view the comment selections.
or
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
7
Press Menu/Set when the LCD shows your
selection.
8
Enter two digits to indicate the number of
pages your are sending. (Enter 0 0 to leave the
number of pages blank.) If you make a
4.CONFIDENTIAL
5.(USER DEFINED)
mistake, press
number of pages.
to back up and reenter the
6.(USER DEFINED)
9
Press Menu/Set. The LCD shows:
ACCEPTED
10 Press 1 if you want to select additional
settings. The LCD returns to the Setup Send
menu—OR—Press 2 if you are finished
choosing settings, and go to Step 11.
OTHER SETTINGS?
11 Enter the fax number you’re calling.
12 Press Fax Start.
Always Send a Cover Page
work without the Station ID.
You can set the fax machine to send a cover page whenever you send a fax. The
number of pages in your fax is not included when you use this setting.
1
2
Press Menu/Set, 3, 1.
Press
to select.
or
COVERPAGE:OFF?
COVERPAGE:ON?
3
Press Menu/Set when the LCD shows
COVERPAGE: ON?. (If you select ON, a
coverpage is always sent when you send a fax.)
S E T U P S E N D
6 - 4
4
If you selected ON, you must select a
comment. Press to view possible
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
or
selections. (You can select your custom
comment.)
4.CONFIDENTIAL
5.(USER DEFINED)
6.(USER DEFINED)
5
6
Press Menu/Set when the LCD shows your
selection. The LCD shows:
ACCEPTED
OTHER SETTINGS?
Press 1 if you want to select additional settings. The
LCD returns to the Setup Send menu—OR—Press 2
to exit if you are finished choosing settings.
Using a Printed Cover Page
If you prefer using a printed cover page that you can write on, you can print the sample
page and attach it to your fax.
1
2
3
Press Menu/Set, 3, 1.
1.COVERPG SETUP
Press
to select PRINT SAMPLE?.
or
Press Menu/Set when the LCD shows your selection. Your fax machine prints a copy
of your cover page.
- - -
- - -
- - -
COVER PAGE
- - -
TO:
FROM:
FAX:
TEL:
PAGE[S] TO FOLLOW
COMMENT:
Composing Your Own Comments
1
2
Press Menu/Set, 3, 2. The LCD shows: COVERPAGE MSG.
Press
to choose position 5 or 6 for your customized comment.
or
3
4
5
6
Press Menu/Set.
Use the dial pad to enter your customized comment (up to 27 characters).
Press Menu/Set. The LCD shows:
ACCEPTED
Press 1 if you want to select additional
settings. The display returns to the Setup Send
OTHER SETTINGS?
menu—OR—Press 2 to exit.
6 - 5
S E T U P S E N D
Contrast
If your original is very light or very dark, you might want to set the contrast accordingly.
Use S.LIGHT to send a very light original. Use S.DARK to send a very dark original.
1
2
Place the original face down in the ADF.
Press Menu/Set, 3, 3.
3.CONTRAST
or
3
Press
to select AUTO, S.LIGHT or
S.DARK, and then press Menu/Set.
4
5
Press 2 if you are finished choosing settings, and go to Step 5—OR—Press 1 if you
want to select additional settings. The display returns to the Setup Send menu.
Enter a fax number, and then press Fax Start to send a fax—OR—Press Copy to
make a copy.
Resolution
When you have an original in the ADF, you can use the Resolution key. Press
Resolution continuously until you see your selection on the LCD.
STANDARD Suitable for most typed originals.
FINE
Good for small print; transmits a little slower than standard resolution.
S. FINE
Good for small print or artwork; transmits slower than fine
resolution.
PHOTO
Use when original has varying shades of gray; slowest
transmission time.
Advanced Sending Operations
Overseas Mode
If you have difficulty sending a fax overseas, use the Overseas mode.
After you send a fax using this feature, the feature turns itself off.
1
2
Place the original face down in the ADF.
Press Menu/Set, 3, 5.
5.OVERSEAS MODE
or
3
Press
to select ON (or OFF), and then press
Menu/Set.
4
Press 1 if you want to select additional settings. The LCD returns to the Setup Send
menu—OR—Press 2 if you are finished choosing settings, and then go to Step 5.
5
6
Enter the fax number you’re calling.
Press Fax Start.
S E T U P S E N D
6 - 6
Call Reservation / Call Back Message
You can send a fax and let the other person know that you want to have a conversation
after the fax transmission is complete. The receiving fax machine will ring as if it were
receiving a telephone call and shows CALL PICKUP. If the other party picks up the
handset, your fax machine will ring. Lift the handset to speak.
If you set Call Reservation and Call Back Message to ON, your fax machine leaves a
message if the other party does not answer.
1
2
Place the original in the ADF.
Press Menu/Set, 3, 6. The LCD shows the
current setting for Call Reservation.
6.CALL RESERVE
CALL RESERVE:OFF
3
4
Press
to select ON (or OFF).
or
CALL RESERVE:ON
If you set Call Reservation to ON, press
Menu/Set when the LCD shows your
selection. The LCD shows the current setting
for Call Back Message.
CALL BACK:OFF?
CALL BACK:ON?
5
6
Press
to select ON (or OFF).
or
Press Menu/Set when the LCD shows your
selection. The LCD shows
ACCEPTED
OTHER SETTINGS?
7
Press 1 if you want to select additional settings.
The LCD returns to the SETUP SEND menu—OR—Press 2 if you are finished
choosing settings, and go to Step 8. The LCD prompts you to enter the fax number you
want to call.
8
9
Enter the fax number.
Press Fax Start.
10 If you’ve set Call Reservation to ON, pick up your handset if the fax machine rings.
You cannot use auto redial with Call Reservation. You cannot use Call Reservation
with Delayed Transmission or with Polling. You must register your Station ID to set
Call Back Message to ON.
Print Sample Call Back Message
1
2
Press Menu/Set, 3, 6.
6.CALL RESERVE
Press to select PRINT SAMPLE?.
or
3
Press Menu/Set.
6 - 7
S E T U P S E N D
Delayed FAX
You can use this setting to send a fax up to 24 hours later.
1
2
Place the original face down in the ADF.
You can press Quick-Scan/Reports to use memory transmission—OR—
Leave the original in the ADF to be scanned at the specified time.
3
4
Press Menu/Set, 3, 7.
7.DELAYED FAX
Enter the time you want the fax to be sent, in
24-hour format, and then press
Menu/Set. (For example, enter 1945 for 7:45 PM)
5
6
Press Menu/Set.
ACCEPTED
Press 1 if you want to select additional
OTHER SETTINGS?
settings. The LCD returns to the Setup Send
1.YES 2.NO
menu.
—OR—
Press 2 if you are finished choosing settings
and go to Step 7. The LCD prompts you to
enter the fax number.
MEMORY
100%
ENTER FAX NO.
7
8
Enter the fax number.
Press Fax Start. The machine will wait to send the fax at the time you set up.
Setting Up for Polled Transmit
Polling Transmit is when you set up your fax machine to wait with a document so
another fax machine can retrieve it.
1
1
Place the document to be retrieved face down in the ADF.
Press Menu/Set, 3, 8.
8.POLLED TX
POLLED TX:ON?
2
Press
to choose ON, and then press
or
Menu/Set.
3
4
Press 1 if you want to select additional settings. The LCD returns to the SETUP
SEND menu—OR—Press 2 if you are finished choosing settings and go to step 5.
Press Fax Start. The LCD displays POLLED WAITING.
If you prefer to have the document waiting in memory, press Quick-Scan/Reports
before pressing Fax Start.
S E T U P S E N D
6 - 8
Canceling a Scheduled Job
You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit.
1
2
Press Menu/Set, 4. Any waiting jobs appear on
the LCD. If there are no jobs waiting, the LCD
shows NO JOB WAITING.
4.CANCEL JOB
or
If you have more than two jobs waiting, press
cancel, and then press Menu/Set.
—OR—
to select the job you want to
If you have only one job waiting, go to Step 3.
3
4
Press 1 to cancel—OR—Press 2 to exit without canceling.
Press Stop/Exit.
Interrupting Delayed Fax and Polled Transmit Jobs
You can send a fax or make a copy now, even if you have the fax machine set to send
a fax later or if you have it set to be polled. However, you cannot use automatic redial
or the Menu mode.
1
2
Press Menu/Set, 5.
Wait two seconds, and then remove the original
that is waiting in the ADF.
REMOVE ORIGINAL
3
4
Place the original you want to send now face
down in the ADF.
INSERT ORIGINAL
Enter the number for the fax you want to send
now.
5
6
7
Press Fax Start.
After the transmission is finished, return the first original to the ADF.
Press Menu/Set, 5 to restore the Delayed Fax and/or Polling.
If you have set up a Delayed Fax or Polled Transmit job, the machine will send an
original without storing it in memory.
6 - 9
S E T U P S E N D
Auto Dial Numbers
and Dialing Options
7
Storing Numbers for Easy Dialing
You can set up your fax machine to do three types of easy dialing:
One Touch, Speed Dial and Groups for Broadcasting of faxes.
If you lose electrical power, auto dial numbers in memory will not be lost.
Storing One Touch Dial Numbers
You can store twelve fax/phone numbers that you can dial by pressing one key (and
Fax Start). To access numbers 07 to 12, hold down Shift. You also can store names
with these numbers. When you press a One Touch dial key, the LCD shows the name
or number as the call is dialed.
One Touch keys are not the dial pad keys. They are the six keys (numbers 01–12)
located on the left side of the control panel.
1
2
Press Menu/Set, 6, 1.
Press the One Touch key where you want to store a number.
(USA Only) For your convenience, One Touch key is pre-programmed for the
1.ONE-TOUCH DIAL
1
Brother fax-back system. You can change this number if you wish.
3
4
5
Enter a number (up to 20 digits), and then press
*O2:
Menu/Set. For example, press One Touch key
2:
If you want to enter a pause in the dialing sequence (to wait for an “outside line,” for
example), press Redial/Pause as you’re entering digits. Pressing Redial/Pause
enters a 3.5-second pause when the number is dialed, and a dash appears on the LCD.
Use the dial pad to enter the name or company
NAME:
(up to 15 characters), and then press Menu/Set.
—OR—To store the number without a name, press
Menu/Set.
or
Press
to select the type of number, and then press Menu/Set.
FAX
TEL
a fax only number
a telephone (voice) number
FAX/TEL both a fax and telephone (voice) number
CHAIN a number (usually an access code) for chain dialing
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
7 - 1
6
Return to Step 2 to store another One Touch number—OR—Press Stop/Exit.
When you dial an AUTO DIAL number the LCD shows the name you’ve stored,
or if you haven’t stored a name, the number you’ve stored.
If you must wait for another dial tone at any point in the dialing sequence, store a
pause at that place in the number by pressing Redial/Pause. Each key press adds a
3.5 second pause.
You can use chain dialing to store long dialing sequences. For example, to store
9 1 201 555 1234 987 65 4321, divide the number into two parts. Store the first part
as a Chain type number (this tells the system that the dialing sequence is not
complete).
CHAIN—9 1 201 555 1234
The last part of the One Touch number must be stored as any of the other following
three types.
FAX or FAX/TEL or TEL—987 65 4321
Now when you dial, just press the two keys (one after the other in order) where you’ve
stored the two parts of the number.
Storing Speed Dial Numbers
You can store Speed Dial numbers, so you can dial by pressing only four keys and Fax
Start. There are 100 Speed Dial numbers.
1
2
Press Menu/Set, 6, 2.
2.SPEED-DIAL
Use the dial pad to enter a two-digit number
(00–99), and then press Menu/Set.
SPEED-DIAL? #
3
4
Enter the number (up to 20 digits),
and then press Menu/Set.
#05:
Use the dial pad to enter the name or company
(up to 15 characters), and then press
NAME:
Menu/Set—OR—Press Menu/Set to store
or
5
Press
to select the type of number, and then press Menu/Set.
FAX
TEL
a fax only number
a telephone (voice) number
FAX/TEL both a fax and telephone (voice) number
CHAIN a number (usually an access code) for chain dialing
6
Return to Step 2 to store another Speed Dial number—OR—Press Stop/Exit.
7 - 2
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
Changing One Touch and Speed Dial Numbers
If you try to store a One Touch or Speed Dial number in a location where a number is
already stored, the LCD shows the current name or number stored there, then prompts
you to either 1. CHANGE—OR—2. EXIT.
1
2
Press 1 to change the number stored, or press 2 to exit without making a change.
Enter a new number.
•
If you want to erase the whole number or whole name, press Stop/Exit when
the cursor is to the left of the characters. The characters above and to the right
of the cursor are deleted.
•
If you want to change a character, use
or
to position the cursor under the
character you want to change, and then type over it.
3
Follow the instructions beginning at Step 3 in Storing One Touch Numbers or Storing
Speed Dial Numbers.
Setting Up Groups for Broadcasting
Groups allow you to send the same fax message to many fax numbers by pressing only
one One Touch key (Broadcasting). Each Group uses up a One Touch key so you must
save a key for each Group. First, you’ll need to store each fax number as a One Touch
or Speed Dial number. Then, you can combine them into a Group. Finally, you can have
up to six small Groups, or you can assign up to 111 numbers to one large Group. (See
1
2
Press Menu/Set, 6, 3.
3.SETUP GROUPS
Select the One Touch key where you wish to
store the number. (For example, press One
SELECT ONE-TOUCH
Touch key 3 to store a Group.)
3
4
Use the dial pad to identify the Group with a
number, and then press Menu/Set.
(For example, press 1 for Group 1.)
SETUP GROUP:GO
To include One Touch or Speed Dial numbers in
the Group, enter them as if you were dialing. For
G01:*O4#O9
example, for One Touch key 4, press One Touch key 4. For Speed Dial location 09, press
Search/Speed Dial, and then press 0, 9 on the dial pad. The LCD shows 04#09.
5
6
Press Menu/Set to accept the numbers for this Group.
NAME:
Use the dial pad to enter a name for the Group,
and then press Menu/Set. (For example, NEW CLIENTS)
7
Press Stop/Exit.
You can print a list of all One Touch and Speed Dial numbers.
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
7 - 3
Dialing Options
You can use your fax machine to make voice telephone calls by dialing manually or
by using Search, One Touch or Speed Dial memory. You can use the handset to make
and receive calls.
When you dial an auto dial number, the LCD shows the name you’ve stored, or if you
haven’t stored a name, the fax number you’ve stored.
Manual Dialing
Manual dialing is simply pressing all of the digits of the phone number.
1
2
3
Pick up the handset—OR—Press Speaker phone.
When you hear a dial tone, dial the call using the dial pad.
You can switch from handset to Speaker phone by pressing Speaker phone, then
replacing the handset. You can switch from Speaker phone to handset by lifting the
handset.
4
To hang up, replace the handset.
One Touch Dialing
1
2
3
Pick up the handset—OR—Press Speaker phone.
When you hear a dial tone, press the One Touch key of the location you want to call.
If you pressed Speaker phone to dial the call, pick up the handset when the other
party answers.
4
To hang up a voice call, replace the handset.
If you try to use a One Touch location with no number stored in it, you will hear a
warning sound and LCD will show NOT REGISTERED. The LCD returns to
normal after two seconds.
If you are sending a fax, press Fax Start after pressing the One Touch key. If you
picked up the handset, press Fax Start when the receiving fax machine answers with
fax tones.
7 - 4
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
Speed Dialing
1
2
Pick up the handset—OR—Press Speaker phone.
When you hear a dial tone, press Search/Speed Dial, press #, and then press the
two-digit Speed Dial number.
3
To hang up a voice call, replace the handset.
If you are sending a fax, press Fax Start after entering the Speed Dial number. If you
picked up the handset, press Fax Start when the receiving machine answers with fax
tones.
Dialing Access Codes and Credit Card Numbers
Sometimes you may want to choose from among several long distance carriers when
you make a call. Rates may vary depending upon the time and destination. To take
advantage of low rates, you can store the access codes or long-distance carriers as One
Touch and Speed Dial numbers. You can store these long dialing sequences by
dividing them and setting them up separately in any combination. You can even
include manual dialing using the dial pad. The combined number will be dialed in the
order you enter it, as soon as you press Fax Start. Make sure you select CHAIN as
the type of the number when you store it as a One Touch or Speed Dial. (See Storing
For example:
You store “555”on One Touch key 3 and “7000”on One Touch key 4. If you press One
Touch 3, 4 and Fax Start you will dial “555-7000”. To temporarily change a number,
you can substitute part of the number with manual dialing using the dial pad. For
example, to change the number to 555-7001 you can press One Touch 3, and then
press 7, 0, 0, 1 using the dial pad.
If you must wait for another dial tone or signal at any point in the dialing sequence,
store a pause there in the number by pressing Pause/Redial.
Pause after dialing Speed Dial numbers for the name to be displayed before you enter
the next portion of the dialing sequence.
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
7 - 5
Search
You can search for names you have stored in One Touch and Speed Dial memories.
Names are shown alphabetically or numerically. (See Storing One Touch Dial
1
2
Press Search/Speed Dial.
or
Press
or
to search alphabetically and
to search numerically.
After you press Search/Speed Dial, you can do an alphabetical search by entering
Note
the first letter of the name.
3
4
5
When the LCD shows the name you want to call, pick up the handset for a voice call.
Press Fax Start to begin dialing.
When the call is over, hang up to end the call.
Redial
If the last number you dialed was busy, press Redial/Pause for easy dialing.
Answering Calls with the Speaker phone
When the FAX rings, instead of lifting the handset, press Speaker phone. Speak
clearly, toward the microphone
. To end the call, press Speaker phone.
If you have a bad telephone line connection, the other party might hear your voice
echoed during the call. Hang up and try the call again—OR—Pick up the handset.
7 - 6
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
Broadcasting
Using the numbers you have stored in Groups, One Touch and Speed Dial memory,
you can “Broadcast” faxes automatically to a maximum of 112 different locations in
a few simple steps.
After the Broadcast is completed, a Broadcast Report will be printed automatically to
let you know the results.
1
2
3
Insert the original in the ADF.
Press Quick Scan/Reports. The LCD shows how much memory is available.
Enter the One Touch and Speed Dial numbers (one after the other) or a Group number
you have stored.
4
Press Fax Start. The FAX stores the document in memory, and then transmits it to
all the numbers you entered. If the line is busy, your machine will redial.
Press Stop/Exit during transmission to cancel the current fax Broadcast.
Next-Fax Reservation
Even if your fax machine is receiving another fax, you can set your machine to send
your fax next. This way, you don’t have to wait for it to finish sending or receiving the
other fax. You can dial this fax call manually, or by using Redial, One Touch, Speed
Dial, or Chain dialing. (When you use One Touch and Speed Dial, only the memory
location—not the name of the person you’re calling—is displayed.)
1
2
3
4
5
Place the originals in the ADF. If necessary, press Resolution to adjust resolution.
Enter the fax number.
Press Fax Start.
Press Menu/Set. The LCD shows:
NEXT-FAX RESERVD
To cancel the reservation, remove the originals
and press Stop/Exit.
You can’t use this feature if there is an original waiting in the ADF (possibly for
Delayed Fax or Polled Transmit).
If you use Next-Fax Reservation , the machine will send an original without storing
it in memory.
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
7 - 7
Multiple Resolution Transmission
Use this feature to select separate resolution settings for each page of the fax you’re
sending. This could be useful if you’re sending a fax with photos and letters, or some
pages with small print and others with normal print. Resolution settings return to
1
2
Insert the originals in the feeder, and then press
Menu/Set, 3, 4.
4.RESOLUTION
Use
to select resolution for page 1, and then press Menu/Set.
or
3
4
Repeat Step 2 for subsequent pages.
Press Stop/Exit when you’re finished. The
LCD shows
ACCEPTED
OTHER SETTINGS?
5
Press 1 if you want to select additional settings.
The LCD returns to the SETUP SEND menu
—OR—Press 2 if you are finished choosing
settings, and go to Step 6. The LCD prompts
you to enter the fax number you want to call.
6
7
Enter the fax number you’re calling.
Press Fax Start.
To copy an original using multiple resolutions, press Copy in Step 6.
Pause
Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5
second delay.
Hold
1
2
3
Press Hold/Caller ID to put a call on Hold.
You can put down the handset without disconnecting the call.
Pick up the fax machine handset to release the call from Hold. Picking up an extension
handset will not release the call from Hold.
7 - 8
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
Tone/Pulse
If you have pulse dialing service but need to send tone signals (for example, for
telephone banking), follow the steps below. If you have touch tone service, you do not
need this feature to send tone signals.
1
2
3
Lift the handset.
Press #. Any digits pressed after this will send tone signals.
When you hang up, the fax machine returns to pulse dialing service.
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
7 - 9
8
Telephone Services
Custom Features
Your fax machine supports the Distinctive Ring, Caller ID and Call Waiting/Caller ID
telephone services offered by some telephone companies.
If you have Voice Mail, RingMaster, an answering service, an alarm system or other
custom feature on your telephone line, it may create a problem in the operation of
your fax machine.
If you have Voice Mail on your phone line, please read the following carefully.
Distinctive Ring
The term “Distinctive Ring” is used by Brother to identify a telephone company
service that is given many names, depending on the telephone company you are using.
For example, this service may be called SmartRing, RingMaster, Teen-Ring, Ident-a-
Call or Ident-a-Ring.
What Does Your Telephone Company’s “Distinctive Ring” Do?
Your telephone company’s Distinctive Ring service allows more than one number to
be on same phone line. If you need more than one phone number, it is an
inexpensive alternative to paying for an additional line. Each phone number has
its own distinctive ring pattern, so you’ll know which phone number is ringing. This
is one way you can have a separate phone number for your fax machine.
Please consult your telephone company for availability and rates.
Note
What Does Brother’s “Distinctive Ring” Do?
The Brother machine has a Distinctive Ring feature that allows you to use your fax
machine to take full advantage of the telephone company’s Distinctive Ring service.
You can dedicate the new phone number on your line to receive only faxes.
You must purchase your telephone company’s Distinctive Ring service before you
Note
program the Brother machine to work with it.
8 - 1
T E L E P H O N E S E R V I C E S
Do You Have Voice Mail?
If you have Voice Mail on the phone line you will install your new fax machine on,
there is a strong possibility that Voice Mail and the fax machine will conflict with each
other while receiving incoming calls. However, this Distinctive Ring feature allows
the use of more than one number on your line, so both Voice Mail and the fax
machine can coexist peacefully. If each one has a separate phone number, neither
will interfere with the other’s work.
If you decide to get the Distinctive Ring service from the telephone company, you will
need to follow the directions below to “register” the new Distinctive Ring pattern they
provided, so your fax machine can recognize its incoming calls.
You can change or cancel the Distinctive Ring pattern at any time. You can switch it
off temporarily, then turn it back on. When you get a new fax number, make sure you
reset this menu selection.
Before You Choose the Ring Pattern to Register
You can register only one Distinctive Ring pattern with the fax machine. Some ring
patterns cannot be registered. Please refer to some popular ring pattern examples that
will be provided from the telephone company in the USA and Canada that are shown
in the Brother compatibility table below.
Ring
Rings
Pattern
1
2
3
4
long - long
short - long - short
short - short - long
very long (normal pattern)
If the ring pattern the telephone company provided cannot be registered by the fax,
please check for other available ring pattern choices from the telephone
company.
Note
I The fax machine will answer only calls to its registered number.
I The first two rings are silent on the fax machine. This is because the fax must « listen »
to the ring pattern (compare it to the pattern that was “registered”).
I If you program the fax machine correctly, it will recognize the registered ring pattern
of the “fax number” within two ring patterns and automatically answer with a fax tone.
When the “voice number” is called, the fax machine will not interrupt the call.
T E L E P H O N E S E R V I C E S
8 - 2
Very Important
If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep
one of your phone numbers dedicated only to fax calls, you must leave the fax machine
in MANUAL mode at all times while using the Distinctive Ring feature. Here’s why:
Manual mode will never pick up a call by itself, since it is «Neutral ». When the fax
machine is in this « neutral » mode, the Distinctive Ring feature can be activated. The
Distinctive Ring feature is actually an answering mode. So, do not activate FAX
ONLY mode or FAX /TEL mode while using Distinctive Ring; otherwise, the fax
machine will answer calls for all the numbers.
Registering the Distinctive Ring Pattern
1
2
Set the fax machine to MANUAL mode.
Press Menu/Set, 0, 1.
1.DISTINCTIVE
or
3
4
Press
to select DISTINCTIVE:SET?, and then press Menu/Set.
or
Press
to select the prestored ring pattern you want to assign, and then press
Menu/Set. (You will hear each pattern as you scroll through the four patterns.)
Be sure to choose the pattern assigned by the telephone company.
5
Press Stop/Exit.
Caller ID
The Caller ID feature of this fax machine lets you use the Caller ID subscriber service
offered by many local telephone companies. After at least two rings, the LCD shows
the telephone number of your caller (or up to 16 characters of the name, if available).
Once you pick up the handset the Caller ID information disappears from the LCD, but
the call information remains stored in the Caller ID memory.
CALL PICKUP
remains on the LCD when no Caller ID information was
transmitted
OUT OF AREA
means the call originates outside your Caller ID sevice area
PRIVATE CALL means the caller has intentionally blocked transmission of
information
Caller ID service varies with different carriers. Call your local telephone company to
determine the kind of service available in your area.
Caller ID Log
Your fax machine stores up to 30 of the last Caller IDs received into the fax machine’s
memory in the Caller ID Log. When the thirty-first call comes in, information about
the first call is erased. You can print the report or scroll through Caller ID information
to review those calls made to your fax machine.
8 - 3
T E L E P H O N E S E R V I C E S
Printing the Caller ID Log
Press Hold/Caller ID.
1
2
CALLER ID LOG
To print the Caller ID Log, press Fax Start.
PRESS START KEY
Viewing the Caller ID Log
1
2
3
Press Hold/Caller ID.
CALLER ID LOG
or
After two seconds, press
to scroll
01)MARY HENDERSON
02)TOM HENDERSON
03)ABC COMPANY
through the Caller ID Log.
When you want to see detailed information
for a displayed ID (phone number and date
and time call was received) press
Menu/Set.
03)ABC COMPANY
03)9087772837
03)02/01 12:00
DIAL:PRESS START
4
To continue viewing the Caller ID Log
or
(Step 2), press
.
—OR—
To exit the Caller ID Log, press Stop/Exit.
Returning a Call from the Log
You can scroll through the Caller ID Log and select a call to return automatically.
(For USA Only) You must set up your AREA CODE in advance.
1
2
Press Hold/Caller ID.
CALLER ID LOG
or
Press
to scroll through the Caller ID
01)MARY HENDERSON
01)9082438436
Log and when you see a call you want to return
immediately, press Menu/Set.
01)02/01 12:00
DIAL:PRESS START
3
4
To begin dialing, press Fax Start.
Begin speaking when the other party answers.
T E L E P H O N E S E R V I C E S
8 - 4
This feature may not be available in certain areas of the USA and Canada.
If your dialing plan does not follow the standard 1 + area code + 7-digit number
dialing system for calling outside your area code, you may experience problems
returning calls automatically from the Caller ID Log. Your fax machine will
automatically dial “1” plus the area code for any number that does not originate in
your area code. If this is not the procedure followed by your dialing plan you will not
be able to return calls automatically.
Registering a Caller ID Number
You can set up a caller in the Caller ID Log as a One Touch or Speed Dial number.
1
2
Press Hold/Caller ID.
CALLER ID LOG
or
After two seconds, press
to scroll
through the Log and when you see a caller
you want to register, press Menu/Set.
3
To register the caller as a One Touch
number, press the One Touch key where you
want the number to be stored.
03)ABC COMPANY
03)9087772837
03)02/01 12:00
DIAL:PRESS START
—OR—
To register the caller as a Speed Dial
number, press Search/Speed Dial and use
the dial pad to press the two-digit location
code (00–99), and then press Menu/Set.
If the LCD shows REGISTERED, the auto dial location already has a number.
4
5
Enter the caller’s name, and then press
Menu/Set.
NAME:
or
Press
to select the type of number, and then press Menu/Set:
FAX
TEL
a fax number
a telephone (voice) number
FAX/TEL both a fax and telephone number
CHAIN
a number, usually an access code, for chain dialing
6
Return to Step 2 to store another auto dial number—OR—
Press Stop/Exit.
8 - 5
T E L E P H O N E S E R V I C E S
Call Waiting Caller ID
The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service
offered by many local telephone companies. This feature displays the telephone
number (or name, if available) of Call Waiting callers on your fax machine’s LCD.
1
To answer a Call Waiting signal while you’re talking on the phone, ask the other party
if you can put them on Hold to catch the other call. The LCD shows the Caller ID.
2
3
Press Search/Speed Dial to switch to the second call.
To switch back to the first call, press Search/Speed Dial again.
Either caller can hang up at any time. However, if you hang up you will disconnect
both callers.
T E L E P H O N E S E R V I C E S
8 - 6
9
Message Center
9
Message Center Mode
Message Center mode allows you to store incoming fax and voice messages in a
flexible memory. The memory stores 30 minutes of voice messages, or up to 20 pages
of fax memory. Any voice or fax message can be retrieved remotely. Memory is
shared between fax and voice messages, which are stored on a “first-come, first-
served” basis.
You must record an outgoing message in order to use the Message Center mode.
Flexible Memory Settings (Message Storage)
Message Center mode offers you six flexible memory settings, so you can decide the
kinds of messages you want to receive.
1. FAX:ON VOICE:ON
Both voice and fax messages are stored. You can use
the Fax Forwarding or Paging features and retrieve
voice and fax messages remotely.
2. FAX:ON VOICE:EXT You need an external answering machine connected to
the EXT jack for this setting. Fax messages are stored
in the message center memory, but voice messages are
stored in your external answering machine. To get
your voice messages, follow the instructions for you
external answering machine.You cannot use the
Paging feature for voice messages with this setting.
3. FAX:ON VOICE:OFF All memory is used to store fax messages— no voice
messages will be stored.
4. FAX:OFF VOICE:ON All memory is used to store voice messages—no fax
messages will be stored. Incoming faxes will print on
paper. You can use the Paging feature, and retrieve
voice messages remotely.
5. FAX:OFF VOICE:EXT You need an external answering machine connected to
the EXT jack for this setting. Incoming faxes are not
stored in memory, but will print on paper. Voice
messages are stored in the external answering
machine.
6. FAX:OFF VOICE:OFF Incoming faxes are not stored in memory, but will
print on paper. Voice calls are not stored in memory.
9 - 1
M E S S A G E C E N T E R
Setting Up the Message Center
You must set up the Message Center in the following order:
1
2
3
Setting Message Storage.
Record Message Center Outgoing Message (MSG CTR OGM).
Activate Message Center mode.
Setting Message Storage
FAX and VOICE settings below.
1
2
Press Menu/Set, 8, 1.
1.MSG STORAGE
or
Press
to select ON (or OFF),
FAX:OFF?
and then press Menu/Set.
or
3
4
Press
to select your setting from the list on
VOICE:ON?
then press Menu/Set.
Press Stop/Exit to exit.
Recording Message Center Outgoing Message
Recording the Message Center Outgoing Message (MSG CTR OGM) is the second
step you need to follow before you can turn on the Message Center. Make sure your
OGM is less than 20 seconds long.
1
2
Press Menu/Set, 8, 3.
The LCD prompts you to choose an OGM.
3.OGM
or
Press
to select MSG CTR OGM? (not F/T
MSG CTR OGM?
OGM), and then press Menu/Set.
This is the only setting you can select if you want to turn on the Message Center.
Note
or
3
Press
to select RECORD OGM?, and then press Menu/Set.
M E S S A G E C E N T E R
9 - 2
4
Pick up the handset to record a message.
For example: Hello. We are unable to take your call at this time. Please leave a
message after the signal. If you wish to send a fax, please press 5 1, wait for fax
tones, then press the Start button.
5
6
Replace the handset. The Message Center will play your OGM.
Press Stop/Exit.
Listening to Outgoing Message (OGM)
1
2
Press Menu/Set, 8, 3.
3.OGM
or
Press
Press
to select MSG CTR OGM? (or F/T OGM), and then press Menu/Set.
to select PLAY OGM?, and then press Menu/Set. Adjust the volume by
or
3
or
pressing Volume
.
4
Press Stop/Exit.
Erasing Outgoing Message (OGM)
1
2
Press Menu/Set, 8, 3.
3.OGM
or
Press
Press
to select MSG CTR OGM? (or F/T OGM), and then press Menu/Set.
to select ERASE OGM?, and then press Menu/Set.
or
3
4
5
Press 1 to erase the OGM—OR—Press 2 to exit without erasing.
Press Stop/Exit.
Activating Message Center Mode
Press and hold
the LCD shows:
until it lights and
MC:MSG CTR
When
light is out, the Message Center is OFF.
9 - 3
M E S S A G E C E N T E R
Message Indicator
The
light flashes when you have new messages or faxes waiting for your review.
The LCD displays the total number of voice and
fax messages stored in the Message Center
memory.
VOICE:03 FAX:02
If you press the flashing
Message Center before getting your new
messages, they won’t be lost. The new messages
to turn off the
PRINT FAX?
1.YES 2.NO
will be played automatically and the LCD will ask you to acknowledge the new faxes:
Press 1 to print (and automatically delete) the faxes from memory—OR—Press 2 to
save the faxes in memory until printing is convenient.
Playing Voice Messages
Follow the steps below to listen to voice messages:
or
1
Press Play/Record. Adjust the Volume by pressing
.
All messages are played in the order they were recorded. The LCD shows the number
of the current message, and the total number of messages.
If Caller ID information was received, the fax machine beeps during the message and
displays the Caller ID information for one second.
During playback, the LCD shows the time and date the message was recorded.
2
3
Press
(RWD) at the end of the message to repeat a message. Press # (FWD) to skip
to the next message. You can press and # repeatedly until you reach the message
you want to play.
Press Stop/Exit.
Printing a Fax Message
Once you print a new fax message stored in memory, it is erased from the memory
automatically.
1
2
3
Press Play/Record. After two seconds, the fax machine begins to play voice
messages.
If there are fax messages in memory, the LCD
shows:
PRINT FAX?
1.YES 2.NO
To print the faxes, press 1.
—OR—
Press 2 to exit without printing.
M E S S A G E C E N T E R
9 - 4
Backup Printing Option
When you choose FAX: ON in the Message Center mode, all incoming fax messages
are stored in the available memory for retrieval. To print a backup copy automatically,
turn this option on.
1
2
Press Menu/Set, 8, 2.
2.BACKUP PRINT
or
Press
to select ON (or OFF), and then
BACKUP PRINT:ON
press Menu/Set.
Press Stop/Exit.
3
Erasing Messages
If you choose to erase all fax messages, the fax machine will print any previously
unprinted faxes before erasing them from memory. Fax messages cannot be erased
individually.
You can erase voice messages individually, or all at once.
To Erase Voice Messages Individually
1
2
Press Play/Record. The fax machine sounds a two-second beep and begins message
playback. Each message is preceded by one long beep, and followed by two short
beeps.
To erase a specific message, press Erase
ERASE THIS MSG.?
immediately after the two short beeps, or while
the message is playing.
3
4
Press 1 to erase the message—OR—Press 2 to cancel.
Press Stop/Exit.
To Erase Messages All at Once
1
2
Press Erase.
ERASE ALL VOICE?
or
Press
to select erasing all voice messages
(VOICE), all document messages (FAX), or all messages—both voice and fax—
(MSG.), and then press Menu/Set.
3
4
Press 1 to erase—OR—Press 2 to cancel.
Press Stop/Exit.
9 - 5
M E S S A G E C E N T E R
Setting Maximum Time for Incoming Messages
Your fax machine comes set to receive voice messages up to 30 seconds long. You can
change this setting to any length from 20 seconds to 60 seconds, in 5-second
increments.
1
2
Press Menu/Set, 8, 4.
4.ICM MAX.TIME
or
Press
to select the maximum time setting
MESSAGE 30 SEC?
for incoming messages, and then press
Menu/Set.
3
Press Stop/Exit.
Setting Toll Saver
When you set the toll saver feature, the fax machine answers after four rings if you
don’t have messages, and after two rings if you do have messages. This way, when
you call the fax machine and let it ring three times, you know you have no messages,
and can hang up, to avoid a toll charge.
When Toll Saver is ON, it overrides your Ring Delay setting. Toll Saver must be off
for the fax machine to operate using your Ring Delay setting.
1
2
Press Menu/Set, 2, 1.
1.RING DELAY
or
Press
to select the TOLL SAVER
(or RING DELAY), and then press Menu/Set.
or
3
4
Press
to select ON, and then press Menu/Set.
Press Stop/Exit.
ICM Recording Monitor
This feature lets you turn the speaker volume for voice messages ON or OFF. When
you turn the monitor OFF, you will not hear messages as they come in.
1
2
Press Menu/Set, 8, 5.
5.ICM REC.MONITR
or
Use
to select OFF (or ON), and then press
Menu/Set.
3
Press Stop/Exit.
M E S S A G E C E N T E R
9 - 6
Recording a Conversation
You can record a telephone conversation by pressing Play/Record during the
conversation. Your recording can be as long as the Incoming Message Maximum
Time. You and the other party will hear a beep every 15 seconds while recording. To
stop recording, press Stop/Exit. You cannot record a conversation using Speaker
phone.
Fax Forwarding/Paging
When Paging is set to ON, your fax machine dials the pager number you’ve
programmed, and dials your Personal Identification Number (PIN) when connected.
This activates your pager and lets you know you have a fax or voice message in the
Message Center memory.
When Fax Forwarding is set to ON, your fax machine dials the fax machine phone
number you’ve programmed and forwards any faxes you’ve received.
You can not use Paging and Fax Forwarding at the same time.
Programming a Fax Forwarding Number
1
2
Press Menu/Set, 8, 6.
6.FAX FWD/PAGING
or
Press
until the LCD shows FAX
FORWARD?, and then press Menu/Set.
3
4
Enter the number of the fax machine where
faxes will be forwarded (up to 20 digits), and
then press Menu/Set.
FWD#:
ENTER & SET
Press Stop/Exit.
You can change a Fax Forwarding number remotely.
9 - 7
M E S S A G E C E N T E R
Programming Paging Number
1
2
Press Menu/Set, 8, 6.
6.FAX FWD/PAGING
or
Press
until the LCD shows PAGING?,
and then press Menu/Set.
3
Enter your pager phone number (up to 20
digits) followed by # #, and then press
Menu/Set.
PAG#:
ENTER & SET
For example, 1 8 0 0 5 5 5 1 2 3 4 # #.
Do not include the area code if it is the same as that of your fax machine.
4
If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter your
fax machine telephone number followed by # #, and then press Menu/Set.
For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #.
—OR—
If you do not need a PIN, press Redial/Pause, enter the telephone number of your
fax machine followed by # #, and then press Menu/Set.
For example, Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #.
5
Press Stop/Exit.
You can not change a Paging number or PIN remotely.
M E S S A G E C E N T E R
9 - 8
Remote Retrieval
Using Remote Access Code
1
2
Dial your fax number from a touch tone phone.
When your fax machine answers, immediately enter your Remote Retrieval Access
Code.
3
The fax machine signals the kinds of messages received:
1 long beep—Fax message(s)
2 long beeps—Voice message(s)
3 long beeps—Fax and Voice message(s)
No beeps—No messages
4
The fax machine then prompts you with two short beeps to enter a command. If you
wait longer than 30 seconds to enter a command, the fax machine hangs up. If you
enter an invalid command, the fax machine beeps three times.
5
6
Press 9 0 to reset the fax machine when you finish.
Hang up.
If your fax machine is set to MANUAL mode and you want to use the Remote
Retrieval feature, you can access your machine by waiting about two minutes after it
starts ringing, and then entering the Remote Access Code within 30 seconds.
Changing Remote Retrieval Access Code
Enter your Remote Retrieval Access Code when the fax machine picks up your call,
so you can access features remotely. The access code is preset to 159 , but you can
change it.
1
2
Press Menu/Set, 8, 7.
7.REMOTE ACCESS
Enter a three-digit number from 000 to 999 and
press Menu/Set. The “ ” cannot be changed.
Do not use the same digits that appear in your Fax Receive Code or Telephone
Answer Code.
3
Press Stop/Exit.
9 - 9
M E S S A G E C E N T E R
Remote Commands
Follow the commands below to access features remotely. When you call the fax
machine and enter your Remote Retrieval Access Code (159 ), the system will
signal you with two short beeps to enter a remote command.
Remote Commands
Operation Details
91 Playing Voice Messages
After one long beep, the fax machine plays the ICM.
Press 1 while listening to an ICM to repeat it.
If you press 1 before a message, you will hear
the previous message.
1
(Skip to back)
While playing the ICM, you can skip to the
next message.
2
(Skip next)
9 STOP Playing
Stop playing the ICM.
93 Erase all ICM
If you hear one long beep, the erase is
accepted. If you hear three short beeps, you
cannot erase because all voice messages have
not been played, or there is no voice message
to erase.
*This code erases all recorded messages, not
one at a time.
94 Play and Record OGM in
Memory
1 Play
1 MSG CTR OGM
2 F/T OGM
The fax machine plays the selected OGM. You
can stop playing OGMs by pressing 9.
2 Record 1 MSG CTR OGM
2 F/T OGM
After one long beep, you can record the
selected OGM. You will hear the message
played once. You can stop recording the
message by pressing 9.
95 Changing Fax Forwarding/
Paging Setting
If you hear one long beep, the change is
accepted. If you hear three short beeps, you
cannot change it because the conditions have
not been met. (Example: registering paging
number.) You can register your fax forwarding
number by using 4. FAX FWD NO. (See page
the fax machine automatically will change to
FAXFWD:ON mode. Then retrieve a Memory
to make sure that the Fax Forwarding number
you registered is correct in the List.
1 OFF
2 Fax Forwarding
3 Paging
4 Fax Fwd No.
M E S S A G E C E N T E R
9 - 10
Remote Commands
96 Retrieve a Fax
Operation Details
1 Memory Status List
2 Retrieve all faxes
Enter the number of a remote fax machine to
receive a report or stored fax messages.
3 Erase fax in the memory
If you hear one long beep, you can erase the fax
message from the memory.
97 Check the Receiving Status
You can check whether your fax machine has
received any FAX or VOICE messages. If yes,
you will hear one long beep. If no, you will
hear three short beeps.
1 FAX
2 VOICE
98 Change Answer Mode
1 MSG CTR
If you hear one long beep, you can change the
answer mode. If you hear three short beeps,
you cannot change it. (Example: There is no
MSG CTR OGM when you want to change to
MSG CTR mode.)
2 FAX/TEL
3 FAX ONLY
90 Exit
After a long beep, you can exit Remote
Retrieval.
Retrieving Memory Status List
You can retrieve the Memory Status List from a remote fax machine to see if you have
any fax messages.
1
2
Dial your fax number.
When you hear the beep, immediately enter your Remote Retrieval Access Code
(1 5 9 ).
3
4
When you hear two short beeps, use the dial pad to press 9 6 1.
Using the dial pad, enter the number of the remote fax machine (up to 20 digits) where
you want the Memory Status List forwarded followed by # #.
You can not use or # as dial numbers. However, if you want to store a pause,
press #.
5
After you hear your fax machine beep, hang up and wait.
Your fax machine calls the remote fax machine. The remote fax machine prints the
Memory Status List.
9 - 11
M E S S A G E C E N T E R
Retrieving Fax Messages
1
2
Dial your fax number.
When you hear the beep, immediately enter your Remote Retrieval Access Code
(1 5 9 ).
3
4
As soon as you hear two short beeps, use the dial pad to press 9 6 2.
Using the dial pad, enter the number of the remote fax machine (up to 20 digits) where
you want your fax messages forwarded followed by # #.
You can not use or # as dial numbers. However, if you want to store a pause,
press #.
5
After you hear your fax machine beep, hang up and wait.
Your fax machine calls the remote fax machine. The remote fax machine prints your
fax messages.
Changing Fax Forwarding Number
You can change the default setting of your fax forwarding number from a remote fax
machine.
1
2
Dial your fax number.
When you hear the beep, immediately enter your Remote Retrieval Access Code
(1 5 9 ).
3
4
When you hear two short beeps, use the dial pad to press 9 5 4.
Enter the new number of the remote fax machine where you want your fax messages
forwarded followed by # #.
You can not use or # as dial numbers. However, if you want to store a pause,
press #.
5
6
7
To retrieve the Memory Status List, when you hear two short beeps, use the dial pad
to press 9 6 1.
Use the dial pad to enter the number of the remote fax machine (up to 20 digits)
followed by # #.
After you hear your fax machine beep, hang up and wait.
Your fax machine calls the remote fax machine. The remote fax machine prints the
Memory Status List showing the new forwarding number.
8
Check the forwarding number.
If the forwarding number is not correct, return to Step 1 to reset it.
M E S S A G E C E N T E R
9 - 12
10 Making Copies
Copy Operations
To make a single copy that is not reduced, enlarged or sorted, you have to press only
the Copy key. The default resolution for a single copy is Super Fine. Set the resolution
to PHOTO for photographs.
Using the Fax Machine as a Copier
You can use the fax machine as a copy
machine, making up to 99 copies at a time.
The scannable area of your fax
machine begins at approximately
1/6”-1/8” (3 mm - 4 mm) from the
edge of the paper.
1/8" (3 mm)
Not
Scannable
area
1/6" (4 mm)
1/6" (4 mm)
1/6" (4 mm)
Making a Single Copy
Place the original face down in the ADF.
Press Copy twice.
1
2
To cancel, press Stop/Exit.
Do NOT pull on the paper while copying is in progress.
10 - 1
M A K I N G C O P I E S
Multiple Copies
You can make multiple copies using your fax machine, and you can choose whether
the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or
SORTED (collated). The default resolution for multiple copies is Fine.
1
2
Place the original face down in the ADF.
FAX:NO.& START
COPY:PRESS COPY
If you want copies “stacked,” press Copy.
—OR—
If you want copies “sorted” (collated), press Sort.
3
4
Enter the number (1–99) of copies you want.
Press Copy.
If you are making multiple copies and get an OUT OF MEMORY message while
you are scanning the first page, press Stop/Exit to cancel the job. Then make a single
copy. If you pressed Sort and the OUT OF MEMORY message appears while
scanning subsequent pages, you can press Copy to copy the portion that is in
memory, or press Stop/Exit to cancel. To restart the copy job using less memory,
press Copy for stacked copies.
Reducing and Enlarging Copies
When making copies, you can reduce or enlarge the size of the printed image. To
reduce to the size of your selected paper automatically, select AUTO. To select a
reduction ratio, choose 93%, 87%, 75% or 50%. To enlarge a document, select
150%, 125% or 120%. To print a document at its original size, select 100%.
1
2
Place the original face down in the ADF.
Press Enlarge/Reduce.
or
3
Use
to choose a ratio setting.
4
5
6
Press Copy—OR—Sort if you want sorted copies.
Enter the number (1–99) of copies you want. For example, press 9 for nine copies.
Press Copy.
M A K I N G C O P I E S
10 - 2
11 Printing Reports
Fax Settings and Activity
Two reports require initial setup in the Menu table: Transmission Verification
Report and Fax Activity Report Interval. For initial setup:
Press Menu/Set, 7, 1.
1.TRANSMISSION
—OR—
Press Menu/Set, 7, 2.
2.ACT.INTERVAL
Customizing the Transmission Verification Report
You can use the Transmission Report as proof that you sent a fax. This report
lists the name or fax number of the receiving party, time and date of
transmission and whether the transmission was successful (OK).
When this feature is OFF, the report prints only if a transmission error
Note
prevented delivery (NG).
1
2
Press Menu/Set, 7, 1.
1.TRANSMISSION
Press to select ON (or OFF),
or
and then press Menu/Set.
Press Stop/Exit.
3
Setting the Fax Activity Report Interval
You can set the machine to print activity reports at specific intervals (6, 12, 24
hours, 2, 4, or 7 days). If you set the interval to OFF, you can print the report by
following the steps on the next page.
1
2
Press Menu/Set, 7, 2.
2.ACT.INTERVAL
Press
to choose an interval,
or
and then press Menu/Set.
(If you choose 7 days, the LCD prompts you to choose a day at which to begin
the 7-day countdown.)
3
4
Enter the time to begin printing, in 24-hour format, and then press Menu/Set.
(For example: enter 19:45 for 7:45 PM.)
Press Stop/Exit.
11 - 1
P R I N T I N G R E P O R T S
Using the Quick-Scan/Reports Key
When you want to print a report, remove all paper from the ADF.
Note
Press Quick-Scan/Reports, press
press Menu/Set.
to select the report you want, and then
or
Seven reports are available:
Prints the Menu Table and programming
instructions so you can see at-a-glance how to
quickly program every menu selection.
1.HELP LIST
Lists names and numbers stored in One Touch
and Speed Dial memory, in numerical order.
2.AUTO DIAL
Lists information about the last 30 incoming
and outgoing faxes. TX means Transmit; RX
means Receive.
3.FAX ACTIVITY
Prints a Transmission Verification Report for
your last transmission. This information will
remain until you pick up the handset or press
Speaker phone.
4.TRANSMISSION
Prints the AUTO DIAL list (above)
alphabetically.
5.TEL. INDEX
Lists settings for INITIAL SETUP, SETUP
RECEIVE, SETUP SEND, SETUP
REPORTS, SETUP MSG CTR and TEL
SERVICE.
6.USER SETTINGS
Lists summary information of stored faxes and
the percentage of used memory.
7.MEMORY STATUS
Don’t forget to set up the Fax Activity Report and Transmission Verification
Note
Report as explained on page 11-1.
P R I N T I N G R E P O R T S
11 - 2
12 Important Information
Standard Telephone and FCC Notices
These notices are in effect on models sold and used in
the United States only.
This equipment is hearing aid compatible.
When programming emergency numbers and/or making test calls to emergency numbers:
I Remain on the line and briefly explain to the dispatcher the reason for the call before
hanging up.
I Perform such activities in the off-peak hours, such as early morning or late evening.
This equipment complies with Part 68 of FCC Rules. On the rear panel of this
equipment is a label that contains, among other information, the FCC Registration
Number and Ringer Equivalence Number (REN) for this equipment. You must, upon
request, provide this information to your telephone company.
You may safely connect this equipment to the telephone line by means of a standard
modular jack, USOC RJ11C.
An FCC compliant telephone cord with a modular plug is provided with this
equipment. This equipment is designed to be connected to the telephone line or
premise’s wiring using a compatible modular jack that is Part 68 compliant. See the
Installation section of this manual for details.
The REN is useful to determine the quantity of devices you may connect to your
telephone line and still have those devices ring when your telephone number is called.
In most, but not all areas, the sum of the RENs of all devices connected to one line
should not exceed five (5). To be certain of the number of devices you may connect to
your line, as determined by the REN, you should contact your local telephone company
to determine the maximum REN for your calling area. If your fax damages the
telephone line, the telephone company may discontinue your service temporarily. If
possible, they will notify you in advance. But if advance notice is not practical, you will
be notified as soon as possible. You will be informed of your right to file a complaint
with the FCC.
Your telephone company may make changes to its facilities, equipment, operations or
procedures that could affect the proper functioning of your equipment. If they do, you
will be notified in advance to give you an opportunity to maintain uninterrupted
telephone service.
If you experience trouble with this fax machine, please contact a Brother authorized
service center for information on obtaining service or repair. The telephone company
may ask that you disconnect this equipment from the line until the problem has been
corrected or until you are sure that the equipment is not malfunctioning. If you are not
able to solve a problem with your fax machine, contact Brother Customer Service.
12 - 1
I M P O R T A N T I N F O R M A T I O N
®
International ENERGY STAR Compliance Statement
®
The purpose of the International ENERGY STAR Program is to promote the
development and popularization of energy-efficient office equipments.
®
As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product
®
meets the ENERGY STAR guidelines for energy efficiency.
Industry Canada Compliance Statement (For Canada Only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Federal Communications Commission Compliance Notice
(For USA Only)
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
I Reorient or relocate the receiving antenna.
I Increase the separation between the fax equipment and the receiver.
I Connect the fax equipment on a separate circuit.
I Consult with the dealer or an experienced radio/TV technician for help.
Important
Changes or modifications not expressly approved by Brother Industries, Ltd. could
void the user’s authority to operate the equipment.
I M P O R T A N T I N F O R M A T I O N
12 - 2
WARNING
For protection against the risk of electrical shock, always disconnect all cables from
the wall outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone
company or connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the result of
your use of this information, including direct, special or consequential damages.
There are no warranties extended or granted by this document.
The serial number may be found on the label affixed to the bottom of the unit. For
your convenience, note the number below and retain this Owner’s Manual to serve as
a permanent record of your purchase in the event of a theft or fire, or for future
Important Safety Instructions
1
2
3
4
Read all of these instructions.
Save them for later reference.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.
Use a damp cloth for cleaning.
5
6
Do not use this product near water.
Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
7
Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure
reliable operation of the product and to protect it from overheating, these openings must not be
blocked or covered. The openings should never be blocked by placing the product on a bed, sofa,
rug, or other similar surface. This product should never be placed near or over a radiator or heater.
This product should never be placed in a built-in installation unless proper ventilation is provided.
8
9
This product should be operated from the type of power source indicated on the label. If you are
not sure of the type of power available, consult with your dealer or local power company.
This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding)
pin. This plug will fit into only a grounding-type power outlet.This is a safety feature. If you are
unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet.
Do not defeat the purpose of the grounding-type plug.
10 Do not allow anything to rest on the power cord. Do not place this product where people can walk
on the cord.
11 If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating. Also,
make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes
(USA Only).
12 Do not place anything in front of the fax machine that will block the original. Do not place
anything in the path of received faxes.
13 Do not touch a document during printing.
14 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill
liquid of any kind on the product.
12 - 3
I M P O R T A N T I N F O R M A T I O N
15 Do not attempt to service this product yourself, as opening or removing covers may expose you
to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing
to a Brother Authorized Service Center. A list of Brother Authorized Service Centers has been
included for your convenience, or you may contact Brother Customer Service for your nearest
16 Unplug this product from the wall outlet and refer servicing to a Brother Authorized
Service Center under the following conditions:
A
B
C
D
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work
by a qualified technician to restore the product to normal operation.
E
F
If the product has been dropped or the cabinet has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
17 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
18 This product must be installed near a power outlet that is easily accessible. In case of
emergencies, you must disconnect the power cord from the power outlet in order to shut off
power completely.
I M P O R T A N T I N F O R M A T I O N
12 - 4
Troubleshooting and
Routine Maintenance
13
Troubleshooting
Brother Numbers to call for assistance.
The fax machine has a mechanical problem.
Contact Brother Customer Service at
MACHINE ERROR XX
CALL BROTHER CS
In USA:
1-800-284-4329 (voice)
1-800-284-3238 (TTY service for the hearing - impaired)
In Canada: 1-877-BROTHER (voice)
(514) 685-6464
(voice) (In Montreal)
13 - 1
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Error Messages
You may occasionally encounter a difficulty with your machine or telephone line. If this happens,
your machine often identifies the problem and displays an error message. The list below explains
the most common error messages. You can correct most problems by yourself. If you need
additional assistance, call the Brother fax-back system.
ERROR MESSAGE
CAUSE/ACTION
The machine is out of ribbon or the print cartridge is
not properly installed. Install the print cartridge again.
CHECK CARTRIDGE
RESET OR REPLACE
The documents were not inserted or fed properly, or
were too long. (See Document Jams and Paper Jams,
CHECK ORIGINAL
REMOVE ORIGINAL
CHECK ORIGINAL
PRESS STOP KEY
The fax machine is out of paper or paper is not
properly loaded in the paper tray. Refill the paper or
remove the paper and load it again. If this error
appears while receiving a fax, load paper to restart
printing. If you were coping or printing reports, load
paper and try again.
CHECK PAPER
RELOAD PAPER
A poor quality phone line resulted in a
communications error. Try the call again.
COMM.ERROR
You have requested a polling call from another party,
but the other fax machine is not in Poll Waiting mode.
Verify the other parties polling setup.
CONNECTION FAIL
The print head has overheated. Wait 30 minutes for it
to cool.
COOLING DOWN
WAIT FOR A WHILE
The cover is not completely closed. Close the cover.
COVER OPEN
PLS CLOSE COVER
The other party has disconnected during a call or fax.
DISCONNECTED
The number you called does not answer or is busy.
You may also have reached a number not connected to
a fax. Check the number and call again.
NO RESPONSE/BUSY
You’ve tried accessing a One Touch or Speed Dial
numbers.)
NOT REGISTERED
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 2
ERROR MESSAGE
CAUSE/ACTION
The memory capacity has been exceeded. Print the
faxes stored in memory to delete them. Then try again.
OUT OF MEMORY
ERASE MESSAGE
There is not enough memory available to perform your
copy operation. Press Stop/Exit. Print the faxes
stored in memory to delete them. Then try again.
—OR—Press Stop/Exit to cancel the job. Then try
OUT OF MEMORY
PRINT:PRESS COPY
OUT OF MEMORY
QUIT:PRESS STOP
There is not enough memory available to send your
fax. Press Stop/Exit. Print the faxes stored in
memory to delete them. Then try again.
—OR—Press Stop/Exit to cancel the job. Then try
OUT OF MEMORY
SEND:PRESS START
OUT OF MEMORY
QUIT:PRESS STOP
The paper is jammed in the machine.
PAPER JAM
PLS OPEN COVER
PAPER JAM
REMOVE PAPER
Try cleaning the white roller and the glass strip under
the roller.
SCANNER ERROR
(We recommend that you unplug the AC power cord
first.) If you still get a scanner error, call Brother
Customer Service.
13 - 3
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Document Jams and Paper Jams
Document Jam
The documents were not inserted or fed properly, or were too long.
1
2
3
4
5
Open the front cover.
Lift the two release levers to release the white roller.
Pull the document toward the front of the machine.
Lock the levers back in place.
Close the front cover, and then press Stop/Exit.
Front Cover
Release Levers
Paper Jam
The paper is jammed in the paper tray.
1
Open the paper tray cover, and then remove the paper in the paper tray.
Paper Tray
Paper Tray Cover
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 4
2
Press the OPEN button to open the top cover.
Top Cover
OPEN button
Sharp Edge
3
Pull the jammed paper toward the back from the paper tray and remove it.
If you can’t, pull the jammed paper toward the front and remove it.
If you cannot see any jammed paper, take out the ribbon cassette and check
underneath. Remove any jammed paper.
Paper Tray
4
Close the top cover.
Press both edges of the top cover and close it until it clicks.
5
6
Put the paper back in the paper tray.
Close the paper tray cover.
13 - 5
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Replacing the Print Cartridge
WARNING
Be careful not to cut yourself on the sharp edges of the metal part shown in the
illustration.
OPEN button
Sharp Edge
1
2
3
Push the OPEN button to open the top cover.
Take out the used print cartridge.
Remove the stopper from the printing cartridge.
Recessed arrow
White shaft
Blue shaft
Black Spool
Stopper
4
Turn the black spool on the right clockwise to tighten the ribbon.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 6
5
Install the printing cartridge by inserting the recessed
cartridge into its four holders.
first and placing the
Recessed
OPEN button
Black Spool
Holder
6
Press down on both sides of the cover to close it securely.
If You Are Having Difficulty with Your Fax Machine
If you think there is a problem with your fax machine, make a copy first. If the copy
looks good, the problem is probably not your fax machine. Check the problems below
and follow the troubleshooting tips.
Printing or Receiving Faxes
Condensed Print and Horizontal Streaks;
Top and Bottom of Sentences Cut Off
If your copy looks good, you probably had a bad connection, with static or
interference on the phone line. If the copy looks bad, call Brother Customer
Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or
(514) 685-6464 (in Montreal).
Vertical Black Lines When Receiving
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call Brother Customer Service at 1-800-284-4329
(in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal).
13 - 7
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Phone Line or Connections
Fax Machine Does Not Answer When Called
Make sure the fax machine is in the correct receiving mode for your setup
(either FAX ONLY, FAX/TEL or MSG CTR). Check for a dial tone. If
possible, call your fax machine to hear it answer. If there is still no answer,
check the telephone line cord connection.
Connect a standard telephone handset to the fax machine’s telephone jack. If
there is no ringing when you call your fax machine, call your telephone
company to check the line.
Telephone Answering Device (TAD) Does Not Answer When Called
Connect the telephone line cord from your TAD to the back of the fax machine,
in the jack labeled EXT. Make sure the TAD is set to answer calls.
No Dial Tone on the Handset
Press Speaker phone—OR—Lift the handset. If you don’t hear a dial tone,
check telephone line cord connections at the fax machine and wall jack. Check
that the handset is connected to the fax machine’s handset jack. Test the wall
jack with another single line telephone. If there is no dial tone at the wall outlet,
call your telephone company.
The Caller ID Does Not Display after the Call Waiting Signal
The Caller ID signal is sent ten seconds after the Call Waiting Signal and
speaking may interfere with it. When you hear the Call Waiting signal, ask the
other party to hold while you answer the call. Then stop speaking until you see
the Caller ID on the LCD.
Sending Faxes
Poor Transmitting Quality
Make a copy to verify the fax machine’s scanner operation.
Dialing Does Not Work
Check all line cord connections, and make sure the curled handset cord is not in
the EXT jack.
Check power cord connection.
Send a manual fax by pressing Speaker phone or by lifting the handset and
dialing the number. Wait to hear fax receiving tones before pressing Fax Start.
Vertical Black Lines When Sending
Use your fax machine to make a copy. If the copy shows the same problem, the
scanner area is dirty. Lift the top cover and check the original path. Clean the
scanner’s white roller and the glass strip under the roller using isopropyl alcohol
.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 8
Handling Incoming Calls
Double-Ring in FAX/TEL Mode
The fax machine knows the incoming call is not a fax so it is signaling you to
answer the telephone call. Pick up the fax machine handset or answer from an
extension phone, and then press your fax machine’s Telephone Answer Code
Transferring a Call to the Fax Machine
If you have answered the fax machine handset, press Fax Start and hang up
immediately.
If you answered at an extension phone, press your three-digit Fax Receive Code
(default setting is 51). When your fax machine answers, hang up.
Fax Machine “Hears” Voice as FAX Tone
If your fax machine is set to Easy Receive ON, it is more sensitive to sounds.
Your fax machine may mistakenly interpret certain voices or music on the line
as a calling fax machine and respond with fax receiving tones. Deactivate the
fax by pressing #51 if you are at an extension phone or press Stop/Exit if you
are at the fax machine or an external phone.
Try avoiding this problem by turning Easy Receive to OFF.
Transmission Verification Report Prints “Result: NG”
There is probably temporary noise or static on the phone line. Try sending the
fax again. If the problem continues, call the telephone company to check your
phone line.
Custom Features on a Single Line
If you have RingMaster, Voice Mail, an answering machine, alarm system or
any other custom feature on a single phone line with your fax machine, it may
create a problem sending or receiving fax data.
For Example :
Your Brother machine handles the Caller ID and Call Waiting/Caller ID
subscriber services. However, if you subscribe to another custom service
and its signal comes through the line while your machine is sending or
receiving a fax, the signal can temporarily interrupt or disrupt the fax
data. Brother’s ECM feature should help overcome this problem. This
condition is related to the telephone system industry and is common to all
devices that send and receive information on a single, shared line with
custom features. If avoiding a slight interruption is crucial to your
business, a separate line with no custom features is recommended.
Using Call Waiting/Caller ID:
If you are having a telephone conversation and a fax communication
signal comes through on Call Waiting Caller ID, you can verify that the
second call is a fax by switching to it. You have the option to receive the
fax call, by asking the first caller to hang up to clear the line.
13 - 9
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Routine Maintenance
Cleaning the Scanner
The scanner may be dirty. Before cleaning, unplug the power cord for safety. Clean
the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free
cloth. You’ll need to lift the two release levers to release the white roller; be sure to
lock them in place when you’re through.
Release Levers
White Roller
Glass Strip
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 10
Cleaning the Print Head
Before cleaning, unplug the power cord for safety. To clean the fax machine print
head, wipe the metal and plastic part with a lint-free cloth that is dry or lightly
moistened with isopropyl alcohol.
WARNING
Be careful not to cut yourself on the sharp edges of the metal part shown in the
illustration.
OPEN button
Sharp Edge
Plastic and Metal Part
13 - 11 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Packing and Shipping the Machine
Whenever you transport the fax machine, use the packing materials that came with
your fax machine. If you do not pack the fax machine correctly, you could void your
warranty.
1
Unplug the fax machine from the AC power outlet.
Do not unplug the fax machine after a print job until you hear the final click.
Note
2
Remove the paper wire extension, document support, paper support, telephone line
cord, print cartridge and handset, and pack them.
If you are returning the fax machine to Brother as part of the Brother Exchange
Service, pack only the fax machine. Keep all separate parts to use with your
“Exchange” machine.
Note
3
Wrap the fax machine in the plastic bag and place it in the original carton with the
original packing material.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 12
Specifications
Type
Desktop Facsimile Transceiver
Compatibility
Coding System
Modem Speed
Original Input Width
ITU-T Group 3
Modified Huffman (MH)
14400/12000/9600/7200/4800/2400 (Automatic Fallback)
5.8 inches to 8.5 inches (148 mm to 216 mm)
Scanning/Printing Width 8.2 inches (208 mm)
Automatic Document
Feeder (ADF)
Paper Tray
Up to 20 pages
Up to 200 Sheets
Printer Type
Gray Scale
Line Thermal with Ribbon
64 levels (Dithered)
Display
LCD, 16 characters
Polling Types
Contrast Control
Resolution
Standard, Sequential
Automatic/Super Light/Super Dark (Manual Setting)
• Horizontal 203 dot/inch (8 dot/mm)
• Vertical
Standard—98 line/inch (3.85 line/mm)
Fine, Photo—196 line/inch (7.7 line/mm)
Superfine, Photo (copy)—392 line/inch (15.4
line/mm)
Memory Capacity
Transmission Speed
One Touch Dial
Speed Dial
1 MB (up to 50 pages*)
9 seconds
12 (with Shift key)
100 stations
Groups
Up to 6
Automatic Redial
Speaker Type
3 times at 5 minute intervals
Full Duplex, Digital
Auto Answer
0, 1, 2, 3 or 4 rings
Communication Source
Operating Environment
Power Source
Power Consumption
Dimensions
Public switched telephone network
41 - 95° F
120V AC 50/60Hz (USA, Canadian Version Only)
Standby: Under 4 watts — Peak: under 170 watts
14.9 (W) × 15.2 (D) × 8.5 (H) inches
378 (W) × 385 (D) × 215 (H) mm
13.2 lb / 6.0 kg
Weight
Refill Ribon Rolls
Starter Ribbon Roll
Yield: Up to 450 pages (Letter)
Yield: Up to 100 pages (Letter)
* “Pages” refers to the ITU-T Test Chart #1 (in Out of Paper Reception in ECM mode).
Specifications are subject to change without prior notice.
S - 1
S P E C I F I C A T I O N S
Glossary
Activity Report Lists information about the last 30 incoming and outgoing faxes. TX means
Transmit. RX means Receive.
ADF (automatic document feeder) Refers to the number of pages that can be placed in the
document feeder and fed one at a time automatically.
Auto Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in
numerical order.
automatic fax transmission Sending a fax without picking up the handset or pressing Speaker
phone.
beeper The sound the keys make when they are pressed, an error occurs or an original has been
received or sent.
Broadcasting The ability to send the same fax message to more than one location.
Call Back Message Allows you to send a fax and then leave a message for the other party to call
you back.
Call Reservation Allows you send a fax and then at the end of transmission, you can talk with
the other party.
Caller ID A service purchased from the Telephone Company that lets you see the number (or
name) of the party calling you.
Cancel Job Cancels a programmed job, like Delayed Fax or Polling.
CNG tones The special tones (beeps) sent by fax machines during automatic transmission to tell
the receiving machine that a fax machine is calling.
communication error (or Comm. Error) An error during fax sending or receiving, usually
caused by line noise or static.
Contrast Setting to compensate for dark or light originals, by lightening dark originals or
darkening light originals.
Cover Page Prints a page at the other party’s machine, that contains the sender and recipient’s
name and fax number, number of pages and a comment. You can generate an electronic cover
page at the other end with pre-programmed information from memory or you can print a
sample cover page to fax with your original.
Delayed Fax Sends your fax at a later time that day.
Distinctive Ring A service purchased from the Telephone Company that provides another phone
number on an existing phone line. The Brother fax machine uses the new number to simulate
a dedicated fax line.
ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of
the original that had an error.
F/T Ring Time The length of time the fax machine rings (when the answer mode setting is
FAX/TEL) to notify you to pick up a voice call that it answered.
Fax Forwarding Sends a fax received in memory to another preprogrammed fax number.
fax tones The signals sent by sending and receiving fax machines while communicating
information.
G L O S S A R Y
G - 1
Fine mode Resolution is 196 × 203 dpi. It is used for small print and graphs.
gray scale The shades of gray available for copying and faxing photographs.
Group number A combination of One Touch and/or Speed Dial numbers that are stored in a
Group on a One Touch key for Broadcasting.
Interrupt Temporarily puts a waiting job on hold while you perform another operation.
Interval The preprogrammed time period between automatically printed Activity Reports. You
can print Activity Reports on demand without interrupting this cycle.
LCD (liquid crystal display) The display screen on the fax machine that shows interactive
messages during On-Screen Programming and defaults to the date and time when the machine
is idle.
manual fax When you press Speaker phone or lift the handset so you can hear the receiving
fax machine answer before you press Start to begin transmission.
Memory Status List Shows how much memory is being used, how much is left, and the type of
messages in memory.
Memory Transmission You can set your machine to scan originals before dialing, so you do not
have to leave them at the fax machine.
memory usage Instructs the fax machine how to allocate the memory.
Next Fax Reservation Accepts the next original in the ADF for transmission while the fax
machine is still receiving.
OGM (Out-Going Message) The message callers hear when they call your external answering
machine.
One-Touch Keys on the fax machine control panel where you can store numbers for easy dialing.
You must use a separate key for each number.
Out of Paper Reception Receives faxes into the fax machine’s memory when the machine is out
of paper.
Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on
overseas phone lines.
Paging Feature enables your fax unit to call your pager when a fax or a voice message is received
into its memory.
Pause Allows you to place one or more 3.5 second delays in the dialing sequence stored on One
Touch and Speed Dial numbers.
Photo mode A resolution setting that uses varying shades of gray for the best representation of
photographs.
Polling The process of a fax machine calling another fax machine to retrieve waiting fax
messages.
Print Reduction reduces the size of incoming faxes.
Pulse A form of dialing on a telephone line.
Remote Access The ability to access your fax machine remotely from a touch tone phone or
other fax machine.
Remote Access Code The four-digit code that allows you to call and access your fax machine
from a remote location.
G - 2
G L O S S A R Y
Remote Activation allows you to transfer a fax call, answered at an extension phone, to the
machine by pressing the Fax Receive Code.
Resolution The number of vertical and horizontal lines per inch. See: Standard, Super Fine and
Photo.
Speed Dial A preprogrammed number for easy dialing. You must press the Search/Speed Dial
key, press #, and then the two digit code to start the dialing process.
Standard resolution 98 × 203 dpi. It is used for regular size text and quickest transmission.
Station ID The stored information that appears on the top of faxed pages. It includes the sender’s
name and fax number.
Super Fine resolution 392 × 203 dpi. Best for very small print and line art.
Tel Index An electronic, alphabetical listing of stored One Touch, Speed Dial and Group
numbers.
thermal transfer A printing process in which heat transfers carbon ink from a ribbon to plain
paper.
Tone A form of dialing on the telephone line used for Touch Tone telephones.
transmission The process of sending originals over the phone lines from your fax machine to the
receiving fax machine.
User Settings List A printed report that shows the current settings of your fax machine.
Transmission Verification Report A listing of each transmission, showing the Caller ID, date,
time, and number of pages.
G L O S S A R Y
G - 3
Index
Credit Card Numbers (Dialing) ............ 7-5
A
Access codes (Dialing) ..........................7-5
Accessories ...............................................ii
ACTIVITY Report..................... 11-1, 11-2
ADF(Automatic Document Feeder ) .....6-1
Alternating Displays ..............................3-1
Assembly ...............................................2-3
Auto dial numbers..................................7-1
D
Date and Time....................................... 4-1
Delayed Fax .......................................... 6-8
Dialing Mode ........................................ 4-6
Disclaimer & Warranties ........................ iii
Distinctive Ring .................................... 8-1
Documents (Size).................................. 6-1
B
Beeper Volume ......................................4-5
Broadcasting ..........................................7-7
Brother Numbers........................................i
E
ECM (Error Correction Mode) ............. 1-5
Entering Text ........................................ 4-2
Error Messages.................................... 13-2
External Telephone ............................. 2-10
C
Call Back Message.................................6-7
CALL PICKUP......................................8-3
Call Reservation.....................................6-7
Call Waiting Caller ID...........................8-6
Caller ID (Printing Log) ........................8-4
Caller ID (Viewing Log)........................8-4
Canceling Job.........................................6-9
Chain Dialing.........................................7-2
External Telephone Answering Device
F
F/T Ring Time....................................... 5-3
Fax Codes
Connect (External Telephone
Answering Device) ............................2-9
Fax Receive Code ......................... 5-6
Remote Access Code .................... 9-9
Telephone Answering Code.......... 5-6
Connect (Power Cord) ...........................2-5
Connect (Telephone Line) .....................2-5
Contrast..................................................6-6
Control Panel .........................................1-2
Copy (Multiple) ...................................10-2
Copy scannable area ............................10-1
FAX ONLY mode................................. 5-1
Fax Receive Code ................................. 5-6
Fax Tones and Handshake .................... 1-4
FAX/TEL mode .................................... 5-1
fax-back system .........................................i
Fine (Resolution) .................................. 6-6
Frequently Asked Questions (FAQs).........i
I - 1
I N D E X
Outgoing Message Center
G
Gray Scale............................................. S-1
Overseas Mode ......................................6-6
Groups (for Broadcasting) .....................7-3
P
H
Photo (Resolution) .................................6-6
Polled Transmit......................................6-8
Polling (Receive) ...................................5-7
Power Consumption.............................. S-1
Print (a fax in memory)..........................9-4
Print (Caller ID Log)..............................8-4
Print Head (Cleaning) ........................13-11
Pulse (Dialing) .......................................4-6
Handset Volume ............................ 4-4, 4-5
Help........................................................1-1
Hold ............................................... 1-2, 7-8
I
International Calls..................................6-6
Interval (Activity Report) ....................11-1
L
R
Receive Mode (Selecting).............. 5-1, 5-2
Redial (Automatic) ................................6-2
Redial (Manual) .....................................6-2
M
Maintenance (Routine) ......................13-10
Manual Transmission.............................6-2
MEMORY STATUS Report ...............11-2
Memory Storage ....................................4-6
Menu Keys (Navigating) .......................3-2
Multi-Line Connections.........................2-7
Multiple Resolution Transmission.........7-8
Reduction (Printing Faxes) ....................5-5
(Recommended Ratios)..................5-5
Remote Access Code .............................9-9
Remote Codes (Changing).....................5-6
Remote Commands................. 9-10 to 9-11
Reports (types of).................................11-1
Roll Over Phone Lines...........................2-6
O
One Touch Dial (Changing) ..................7-3
One Touch Dialing ................................7-4
On-Screen Programming .......................3-1
Outgoing Message (External TAD).....2-10
I N D E X
I - 2
S
V
Safety Instructions ...............................12-3
Scanner (Cleaning) ............................13-10
Search.....................................................7-6
Setting Up for Polled Transmit..............5-7
Speaker Volume.....................................4-3
Special characters ..................................4-3
Speed Dial (Changing)...........................7-3
Speed Dial (Storing) ..............................7-2
Speed Dialing.........................................7-5
Standard (Resolution) ............................6-6
Station ID...............................................4-1
Voice Mail ............................................ 1-4
W
WARNING ......................................... 12-3
Warranties Disclaimer ............................ iii
Warranty Canada .....................................vi
Warranty USA .....................................iv, v
T
TAD .......................................................2-9
Telephone Answer Code........................5-6
Toll Saver...............................................9-6
Tone (Dialing)........................................4-6
Tone (Send Signals)...............................7-9
Transmission Verification (Xmit)
Report...............................................11-2
Two-Line Phone System........................2-6
I - 3
I N D E X
Remote Retrieval Access Card
If you plan to retrieve voice or fax messages while away from your fax machine
carrying the Remote Retrieval Access Card printed below will serve as a convenient
reminder of the retrieval procedures. Simply cut out the card and fold it to fit in your
wallet or organizer. Keeping it handy will help you derive the full benefit of your fax
machine’s forwarding, paging and remote retrieval features.
R - 1
R - 2
EQUIPMENT ATTACHMENT LIMITATIONS
(For Canada Only)
NOTICE
This equipment meets the applicable Industry Canada Terminal Equipment
Technical Specifications. This is confirmed by the registration number. The
abbreviation, IC, before the registration number signifies that registration was
performed based on a Declaration of Conformity indicating that Industry
Canada technical specifications were met. It does not imply that Industry
Canada approved the equipment.
NOTICE
The Ringer Equivalence Number (REN) for this terminal equipment is 0.3.
The REN assigned to each terminal equipment provides an indication of the
maximum number of terminals allowed to be connected to a telephone
interface. The termination on an interface may consist of any combination of
devices subject only to the requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed five.
®
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, CANADA H9B 3H6
Visit us on the World Wide Web
http://www.brother.com
These machines are made for use in the USA or CANADA only. We can not
recommend using them overseas because it may violate the
Telecommunications Regulations of that country and the power requirements
of your fax machine may not be compatible with the power available in foreign
countries. Using USA or CANADA models overseas is at your own risk
and will void your warranty.
LE58510011
Printed in Malaysia
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