IBM Computer Drive DR550 User Manual

IBM System Storage DR550  
Version 3.0 ------17 March 2006  
IBM® System StorageTM DR550 V3.0  
Installation, Setup, Operations, and  
Problem Determination Guide  
(P) IBM part number: 23R5892  
*P23R5892*  
(2P) EC Level: H81819  
*2PH81819*  
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Version 3.0 ------17 March 2006  
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INSTALLATION AND ACTIVATION............................................................................. 30  
Safety Notices..........................................................................................................................................................30  
Site Preparation and Planning.............................................................................................................................31  
Unpacking and Installing the Rack(s)................................................................................................................32  
Positioning the Rack.........................................................................................................................................32  
Leveling the Rack...............................................................................................................................................32  
Attaching the Rack to a Concrete Floor.......................................................................................................33  
Attach the Rack to a Concrete Floor Beneath a Raised Floor................................................................36  
Connecting the Racks in a Suite (applies only to dual node 89.6 TB Configuration) ......................38  
Cabling between the Racks.............................................................................................................................40  
Cabling to the customer’s Ethernet / IP Network ...........................................................................................41  
Single Node Configurations.................................................................................................................................41  
Dual Node Configurations....................................................................................................................................43  
Setting up the Management Console ................................................................................................................44  
Userid and Password........................................................................................................................................44  
Changing Server Names ..................................................................................................................................44  
Connecting AC Power ...........................................................................................................................................47  
Configuring the P5 520 Servers ..........................................................................................................................49  
User Accounts ....................................................................................................................................................49  
Connecting to Gigabit Ethernet (Fibre) Network .......................................................................................50  
Connecting to a 10/100/1000 Mbps Ethernet (copper) Network.............................................................51  
Procedure for Changing IP Address .............................................................................................................53  
Configuring the Dual Node System (P5 520 Servers)....................................................................................55  
Connecting to Gigabit Ethernet (Fibre) Network .......................................................................................56  
Connecting to 10/100/1000 Ethernet (Copper) Network...........................................................................58  
HACMP Configuration ...........................................................................................................................................59  
Procedures for Changing IP Addresses.......................................................................................................59  
Cluster Snapshot........................................................................................................................................................72  
REMOTE MIRRORING................................................................................................. 74  
Zoning diagrams (single and dual node)..................................................................................................................74  
Setting up DR550 for remote mirroring.............................................................................................................77  
Recovery from the primary failure......................................................................................................................78  
Setting up DR550 for mirroring back to original site.....................................................................................80  
OTHER INSTALLATION TOPICS ................................................................................ 81  
Changing passwords.............................................................................................................................................81  
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Version 3.0 ------17 March 2006  
Page 4  
HACMP Network Considerations........................................................................................................................85  
HACMP Configuration in Switched Networks.............................................................................................85  
Monitoring the HACMP Cluster...........................................................................................................................86  
Error Notification and Monitoring.......................................................................................................................86  
HMC electronic problem reporting................................................................................................................86  
DS4000 SNMP and e-mail setup for error notification..............................................................................94  
DS4000 Service Alert.........................................................................................................................................99  
Changing TSM HACMPADM password...........................................................................................................103  
Creating an AIX Recovery DVD .........................................................................................................................104  
Creating a Root Volume Group Backup on DVD-RAM with Universal Disk Format .......................104  
Recovering from a problem using the Recovery DVD ................................................................................106  
Boot from the Recovery DVD........................................................................................................................106  
Set and Verify Installation Settings.............................................................................................................107  
Backing Up the DR550 Data...............................................................................................................................108  
OTHER INFORMATION.............................................................................................. 110  
Environmental Specifications............................................................................................................................110  
P5 520..................................................................................................................................................................110  
DS4100................................................................................................................................................................110  
DS4000 EXP100 ................................................................................................................................................111  
SAN Switches – 2005-B16..............................................................................................................................111  
7310-CR3............................................................................................................................................................111  
7316-TF3.............................................................................................................................................................112  
7014-T00 Rack...................................................................................................................................................112  
Lost Key Replacement.........................................................................................................................................113  
COMPLEMENTARY PRODUCTS .............................................................................. 114  
IBM Tape Solutions..............................................................................................................................................114  
Connecting Tape to the DR550.....................................................................................................................114  
Single node tape attachment.............................................................................................................................114  
Dual node tape attachment ................................................................................................................................115  
Data Migration .......................................................................................................................................................116  
PROBLEM DETERMINATION.................................................................................... 118  
Gathering problem information from the user ..............................................................................................118  
Additional sources of information..........................................................................................................................121  
Viewing the AIX runtime error log ....................................................................................................................122  
Support Web Site..................................................................................................................................................122  
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Version 3.0 ------17 March 2006  
Page 5  
Placing a Service Call..........................................................................................................................................122  
DS4000 Service Alert Notification.....................................................................................................................124  
REFERENCES............................................................................................................ 126  
UPDATES TO THIS GUIDE........................................................................................ 128  
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Version 3.0 ------17 March 2006  
Page 6  
Introduction  
IBM® System StorageTM DR550, one of IBM’s Data Retention offerings, is an integrated offering for  
clients that need to retain and preserve electronic business records. The DR550 packages storage,  
server and software retention components into a lockable cabinet.  
Integrating IBM System P5 servers (using POWER5processors) with IBM System Storage and  
TotalStorage products and IBM System Storage Archive Manager software, this system is designed  
to provide a central point of control to help manage growing compliance and data retention needs.  
The powerful system, which fits into a lockable cabinet, supports the ability to retain data and helps  
prevent tampering alteration. The system’s compact design can help with fast and easy deployment,  
and incorporates an open and flexible architecture.  
To help clients better respond to changing business environments as they transform their  
infrastructure, the DR550 can be shipped with as few as 5.6 terabytes of physical capacity and can  
expand up to 89.6 terabytes, of physical capacity (equal to 89.6 million full-length novels) to help  
address massive data requirements.  
The DR550 is available to be sold by IBM Business Partners certified on all of the solution  
components as well as by IBM Direct.  
Innovative Technology  
At the heart of the offering is IBM System Storage Archive Manager. This new industry changing  
software is designed to help customers protect the integrity of data as well as automatically enforce  
data retention policies. Using policy-based management, data can be stored indefinitely, can be  
expired based on a retention event, or have a predetermined expiration date. In addition, the  
retention enforcement feature may be applied to data using deletion hold and release interfaces  
which hold data for an indefinite period of time, regardless of the expiration date or defined event.  
The policy software is also designed to prevent modifications or deletions after the data is stored.  
With support for open standards, the new technology is designed to provide customers flexibility to  
use a variety of content management or archive applications.  
The System Storage Archive Manager is embedded on an IBM System P5 520 using POWER5+  
processors. This entry-level server has many of the attributes of IBM’s high-end servers,  
representing outstanding technology advancements.  
Tape storage can be critical for long-term data archiving, and IBM provides customers with a  
comprehensive range of tape solutions. The IBM System Storage DR550 supports IBM's  
TotalStorage Enterprise Tape Drive 3592, IBM System Storage TS1120 drive, and the IBM Linear  
Tape Open family of tape products. Write Once Read Many (WORM) cartridges are recommended  
due to the permanent nature of data stored with the DR550, it is strongly recommended that the  
3592 with WORM cartridges be used to take advantage of tape media encoded to enforce non-  
rewrite and non-erase capability. This complementary capability will be of particular interest to  
customers that need to store large quantities of electronic records to meet regulatory and internal  
audit requirements.  
The DR550 is available in two basic configurations: single node (one POWER5+ server) and dual  
node (two clustered POWER5+ servers).  
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Hardware Overview  
The DR550 includes one or two IBM System P5 520 servers running AIX® 5.3. When configured  
with two 520 servers, the servers are setup in an HACMP5.3 configuration. Both P5 520s have  
the same hardware configuration. When configured with one 520 server, no HACMP software is  
included.  
IBM System P5 520  
The IBM System P5 520 (referred to hereafter as the P5 520 when discussing the DR550) is a cost-  
effective, high performance, space-efficient server that uses advanced IBM technology. The P5 520  
uses the POWER5+ microprocessor, and is designed for use in LAN clustered environments.  
The P5 520 is a member of the symmetric multiprocessing (SMP) UNIX servers from IBM. The P5  
520 (product number 9131-52A) is a 4-EIA (4U), 19-inch rack-mounted server. The P5 520 is  
configured as a 2-core system with 1.9 GHz processors. The total system memory installed is 1024  
MB.  
The P5 520 includes six hot-plug PCI-X slots, an integrated dual channel Ultra320 SCSI controller,  
two 10/100/1000 Mbps integrated Ethernet controllers, and eight front-accessible disk bays  
supporting hot-swappable disks (two are populated with 36.4 GB Ultra3 10K RPM disk drives).  
These disk bays are designed to provide high system availability and growth by allowing the  
removal or addition of disk drives without disrupting service. The internal disk storage is configured  
as mirrored disk for high availability.  
Figure 1: Front view of P5 520 server  
In addition to the disk drives, there are also 3 media bays available.  
Media - dev0 – not used for DR550  
Media – dev1 – Slimline DVD-RAM (FC 1993)  
SCSI tape drive (not included)  
From the back of the server, the following ports and slots are included.  
PCI-X slots: The P5 520 provides multiple hot-plug PCI-X slots. The number and type of adapters  
installed is dependent on the configuration selected.  
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The following adapters are installed.  
3 – 2 Gigabit Fibre Channel PCI-X adapters (two for connections to the internal SAN for disk  
attachment and one for connection to the internal SAN for tape attachment) (FC 5716) –  
located in slots 1, 4, 5  
1 – 10/100/1000 Mbps dual port Ethernet PCI adapter II (FC 1983 – TX version or FC 1984  
– SX version) – located in slot 3  
o
Used for connection to the client network  
1 – POWER GXT135P Graphics Accelerator with Digital support adapter (FC 1980) –  
located in slot 2  
I/O ports: The P5 520 includes several native I/O ports as part of the basic configuration:  
2 10/100/1000 Ethernet ports (for copper based connections)  
o
Both are used for connections to the DS4100 and used for management purposes  
only (no changes should be made in these connections).  
2 serial ports (RS232).  
o
These are not used with DR550.  
2 USB ports  
o
One of these is used to connect to the keyboard and mouse – the other port is not  
used  
2 RIO ports  
o
These are not used by DR550  
2 HMC (Hardware Management Console) ports  
o
One is used for connection to the HMC server in the rack  
2 SPCN ports  
o
These are not used by DR550  
Two HMC  
ports*  
GX Bus  
Slot  
Hot-plug Power  
Supply (Optional)  
Hot-plug  
Power Supply  
Two  
10/100/1000 Mbps  
Ethernet ports  
1
2
3
4
5
6
Six hot-plug PCI-X slots:  
Two USB  
2.0  
ports  
Two long 64-bit 133 MHz (slots 5, 6)  
One short 64-bit 266 MHz (slot 4)  
Two short 32-bit 66 MHz (slots 2,3)  
One short 64-bit 133 MHz (slot 1)  
Two System ports*  
Two  
SPCN  
ports  
Figure 2: Back view of P5 520 server  
The Converged Service Processor2 (CSP) is on a dedicated card plugged into the main system  
planar, which is designed to continuously monitor system operations, taking preventive or corrective  
actions to promote quick problem resolution and high system availability.  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
Page 9  
Additional features are designed into pSeries servers to provide an extensive set of reliability,  
availability, and serviceability (RAS) features such as improved fault isolation, recovery from errors  
without stopping the system, avoidance of recurring failures, and predictive failure analysis.  
Additional information on the P5 520 server is available at www.ibm.com/redbooks.  
Management Console  
Included in the DR550 is a set of integrated management components. This includes the Hardware  
Management Console (HMC) as well as a flat panel monitor, keyboard and mouse. The HMC  
(7310-CR3) is a dedicated rack-mounted workstation that allows the user to configure and manage  
call home support. The HMC has other capabilities (partitioning, Capacity on Demand) that are not  
used in the DR550. The HMC includes the management application used to setup call home. To  
help ensure console functionality, the HMC is not available as a general purpose computing  
resource. The HMC offers a service focal point for the 520 server(s) that are attached. It is  
connected to a dedicated port on the service processor of the POWER5 system via an Ethernet  
connection. Tools are included for problem determination and service support, such as call-home  
and error log notification, through the internet or via modem. The customer will need to supply the  
connection to the network or phone system. The HMC is connected to the keyboard, mouse and  
monitor installed in the rack.  
The IBM 7316-TF3 is a rack-mounted flat panel console kit consisting of a 17 inch (337.9 mm x  
270.3 mm) flat panel color monitor, rack keyboard tray, IBM travel keyboard (English only), and the  
Netbay LCM switch. This is packaged as a 1U kit and is mounted in the rack along with the other  
DR550 components. The Netbay LCM Switch is mounted in the same rack space, located behind  
the flat panel monitor. The IBM Travel Keyboard is configured for English. An integrated “mouse” is  
included in the keyboard. The HMC and the P5 520 servers are connected to the Netbay LCM  
switch so that the monitor and keyboard can access all three servers.  
IBM TotalStorage DS4100 Midrange Disk System and IBM TotalStorage  
DS4000 EXP100  
The DR550 includes one IBM TotalStorage DS4100 Midrange Disk System (hereafter referred to as  
the DS4100) in DR550 configurations of 44.8 TBs or less. With 89.6 TB configurations, two  
DS4100s are included. The disk capacity used by the DS4100(s) is provided by the IBM  
TotalStorage EXP100 (hereafter referred to as the EXP100). Each EXP100 enclosure packaged  
with the DR550 includes fourteen 400 GB Serial ATA (SATA) disk drive modules, offering 5.6  
Terabytes (TB) of raw physical capacity.  
The DS4100 is an affordable, scalable storage server for clustering applications such as the Data  
Retention application. Its modular architecture —which includes Dynamic Capacity Expansion and  
Dynamic Volume Expansion—is designed to support e-business on demand™ environments by  
helping to enable storage to grow as demands increase. Autonomic features such as online  
firmware upgrades also help enhance the system’s usability.  
One DS4100 supports up to 44.8TB of Serial ATA physical disk storage capacity (seven EXP100  
enclosures). Thus for 89.6 TB configurations of the DR550, dual DS4100s are provided, each  
capable of supporting up to 44.8 TBs of raw disk capacity. Note, the first rack holds the first 44.8 TB  
and the second rack holds the second 44.8 TB.  
The DS4100 is designed to allow upgrades while keeping data intact, helping to minimize  
disruptions during upgrades. The DS4100 also supports online controller firmware upgrades, to help  
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provide high performance and functionality. Events such as upgrades to support the latest version of  
DS4000 Storage Manager can also often be executed without stopping operations.  
IBM DS4100 Storage Server in the DR550 at a glance  
Characteristics  
Model  
1724-100  
Dual active 2 GB RAID controllers  
512 MB total, battery-backed  
4 - Fibre Channel (FC) Switched and FC Arbitrated Loop (FC-  
AL) standard  
RAID controller  
Cache  
Host interface  
Drive interface  
EXP100 drives  
EXP100 enclosures  
Redundant 2 Gbps FC-AL connections  
400 GB 7200 RPM SATA disk drives  
14 400 GB SATA disk drive modules, offering up to 5.6  
Terabytes (TB) of physical capacity per enclosure  
Level 5 configured. RAID-10 can be configured at the  
customer’s site using an optional IBM Services consultant  
112 Serial ATA drives (using 8 EXP100 Expansion Units) per  
DS4100  
RAID  
Maximum drives supported  
Fans  
Management software  
Dual redundant, hot-swappable  
IBM DS4000 Storage Manager version 9.12.65 (Special  
version for exclusive use with DR550)  
IBM TotalStorage SAN Switch  
Two IBM TotalStorage SAN Fibre Channel Switches are used to interconnect both P5 520 servers  
with the DS4100s to create a SAN (dual node configurations). Tape attachment such as the 3592,  
TS1120 or LTO can be done using the additional ports on the switches. The switches (2005-B16)  
build two independent SANs, which are designed to be fully redundant for high availability. This  
implementation in the DR550 is designed to provide high performance, scalability, and high fault  
tolerance.  
For the single node configurations, only one switch (2005-B16) included. This creates a single  
independent SAN and can be used for both disk and tape access.  
The 2005-B16 is a 16-port, dual speed, auto-sensing fibre channel switch. Eight ports are  
populated with 2 gigabit shortwave transceivers when the DR550 is configured for single copy  
mode. Twelve ports are populated with 2 gigabit short wave tranceivers when the DR550 is  
configured for enhanced remote volume mirroring. This dual implementation is designed to provide  
a fault tolerant fabric topology, to help avoid single points of failure.  
IBM SAN Fibre Channel Switch 2005-B16  
Each switch in the DR550 comes pre-zoned by ports. Both switches are configured with distinct  
zones as illustrated below:  
Accessing the Switch(es)  
If you need to access the switch(es) to review the zoning information, error messages, or other  
information, you will need to connect Ethernet cables (provided by the customer) to the Ethernet port  
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on the switch. These cables would also need to be connected to the customer network. You can  
then access the switch using the IP address. The Userid is ADMIN and the password is  
PASSWORD. You should change this password to confirm with site security guidelines.  
If you should need to review the configuration or zoning within the switches, the IP address for  
switch 1 is 192.168.1.31 and switch 2 (only installed in dual node configurations) is 192.168.1.32.  
These addresses should not be changed. To gain access to the switches via the IP network, you  
will need to provide Ethernet cables and ports on your existing Ethernet network. Once the  
connections have been made, then you can connect to the IP address and use the management  
tools provided by the switch.  
Dual Node Zoning – without Enhanced Remote Volume Mirroring  
Engine1  
Slot 5  
Slot 5  
Engine2  
Slot 1  
Slot 1  
Slot 4  
Slot 4  
0
2
2
3
3
0
2
2
3
3
Zone 1  
Zone 2  
Zone 3  
Zone 1  
1
1
Zone 2  
Zone 3  
7
4
5
6
7
4
6
5
2005-B16_2  
2005-B16_1  
Controller B2  
Controller A2  
Controller A2  
Controller B1  
Controller B1  
Controller A1  
Controller A1  
DS4100_1  
DS4100_2  
Controller B2  
Note: Zone 3 is configured for use with the tape (TS1120, TS3310, 358x, 3592 with WORM  
cartridges are recommended) - ports 5-7 are connected to the tape drives  
Dual Node Zoning – with Enhanced Remote Volume Mirroring  
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Engine1  
Slot 5  
Slot 5  
Engine2  
Slot 1  
Slot 1  
Slot 4  
Slot 4  
2005-B16_1  
Zone 1  
2005-B16_2  
0
8
2
0
8
2
Zone 1  
1
3
1
9
3
Zone 2  
Zone 2  
Zone 3  
4
5
6
7
4
5
6
7
Zone 3  
Zone 4  
Zone 5  
Zone 4  
Zone 5  
9
Not  
Zoned  
Not  
Zoned  
10  
11  
10  
11  
Controller A2  
Controller A2  
Controller B2  
Controller B2  
Controller B1  
Controller B1  
Controller A1  
Controller A1  
DS4100_1  
DS4100_2  
Connects to Switch in  
secondary DR550  
Connects to Switch in  
secondary DR550  
Note: Zone 3 is configured for use with tape (TS1120, LTO Gen 3, or 3592 drives with WORM cartridges are  
recommended - ports 5-7 are available to connect to tape drives)  
Zones 4 & 5 are configured for use with data replication (DS4100 enhanced remote volume mirroring)  
Per IBM recommendations, the ports used to connect the switches are not included in the zones for remote mirroring  
Single Node Zoning – without Enhanced Remote Volume Mirroring  
9131-52A  
Slot 5  
Slot 4  
Slot 1  
2005-B16  
Zone 1  
0
2
3
1
Zone 2  
Zone 3  
7
4
6
5
Controller A2  
Controller B1  
Controller B2  
Controller A1  
DS4100  
Note: Zone 3 is configured for use with the tape (TS1120, TS3310, 358x, 3592 with WORM  
cartridges are recommended) - ports 5-7 are connected to the tape drives  
Single Node Zoning – with Enhanced Remote Volume Mirroring  
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Switch Zoning when Remote Mirroring  
is installed (Factory Settings)  
9131-52A  
Slot 5  
Slot 4  
Slot 1  
0
8
2
Zone 1  
Zone 2  
Zone 3  
2005-B16  
1
9
3
4
5
6
7
Zone 4  
Zone 5  
Not  
Zoned  
10  
11  
Controller B-2  
Controller A-1  
Controller A-2  
Controller B-1  
DS4100  
Connects to Switch in  
secondary DR550  
Note: Zone 3 is configured for use with tape (TS1120, LTO Gen 3, or 3592 drives with WORM cartridges are  
recommended - ports 5-7 are available to connect to tape drives)  
Zones 4 & 5 are configured for use with data replication (DS4100 enhanced remote volume mirroring)  
Per IBM recommendations, the ports used to connect the switches are not included in the zones for remote mirroring  
These zoning configurations may be needed if you ever need to rezone the 2005-B16.  
For more information, 2005-B16 data sheets can be downloaded from:  
http://www-03.ibm.com/servers/storage/san/b_type/san16b-2/express/  
Should one of the switches fail (dual node configurations only), the logical volumes within the  
DS4100 systems are available through the other controller and switch.  
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Software Overview  
High Availability Cluster Multi-Processing (HACMP) for AIX  
The data retention application can be a business critical application. The DR550 can provide a  
high availability environment by leveraging the capabilities of AIX and High Availability Cluster  
Multi-Processing (HACMP) with dual P5 servers and redundant networks. This is referred to as  
the dual node configuration. IBM also offers a single node configuration that does not include  
HACMP.  
HACMP is designed to maintain as operational applications such as System Storage Archive  
Manager if a component in a cluster node fails. In case of a component failure, HACMP is  
designed to move the application along with the resources from the active node to the standby  
(passive) node in the DR550.  
Cluster Nodes  
The two P5 520 servers running AIX with HACMP daemons are Server nodes that share  
resources—disks, volume groups, file systems, networks and network IP addresses.  
In this HACMP cluster, the two cluster nodes communicate with each other over a private  
Ethernet IP network. If one of the network interface cards fails, HACMP is designed to preserve  
communication by transferring the traffic to another physical network interface card on the  
same node. If a “connection” to the node fails, HACMP is designed to transfer resources to  
backup node to which it has access.  
In addition, heartbeats are sent between the nodes over the cluster networks to check on the  
health of the other cluster node. If the passive standby node detects no heartbeats from the  
active node, the active node is considered as failed and HACMP is designed to automatically  
transfer resources to the passive standby node.  
Within the DR550 (dual node configuration only), HACMP is configured as follows:  
The clusters are setup in Hot Standby (active/passive) mode.  
The resource groups are setup in cascading mode.  
The volume group is setup in enhanced concurrent mode.  
System Storage Archive Manager  
IBM System Storage Archive Manager (this is the new name for Tivoli Storage Manager for Data  
Retention) is designed provide archive services and to prevent critical data from being erased or  
rewritten. This software can help address requirements defined by many regulatory agencies for  
retention and disposition of data. Key features include the following:  
Data retention protection This feature is designed to prevent deliberate or accidental  
deletion of data until its specified retention criterion is met. See “Data Retention Protection”  
for more information.  
Event-based retention policy - In some cases, retention must be based on an external  
event such as closing a brokerage account. System Storage Archive Manager supports  
event-based retention policy to allow data retention to be based on an event other than the  
storage of the data. See “Defining and Updating an Archive Copy Group” for more  
information. This feature must be enabled via the commands sent by the content  
management application.  
Deletion hold In order to ensure that records are not deleted when a regulatory retention  
period has lapsed but other requirements mandate that the records continue to be  
maintained, System Storage Archive Manager includes deletion hold. Using this feature will  
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help prevent stored data from being deleted until the hold is released. See “Deletion Hold”  
for more information. This feature must be enabled via the commands sent by the content  
management application.  
Data encryption - 144.8-bit Advanced Encryption Standard (AES) is now available for the  
Archive API Client. Data can now be encrypted before transmitting to the DR550 and would  
then be stored on the disk/tape in an encrypted format.  
While the software has been renamed, many of the supporting documents have not been renamed  
yet. You will see references to SSAM and TSM throughout this document. Overtime, the  
documentation will be updated to reflect the new naming conventions.  
For more information on System Storage Archive Manager and, refer to the Tivoli Storage Manager  
for AIX Version 5.3 Administrator’s Guide, Administrator’s Reference and Quick Start manuals  
which can be found on the web at:  
http://publib.boulder.ibm.com/infocenter/tivihelp/index.jsp?toc=/com.ibm.itstorage.doc/toc.xml  
Select Storage Manager for Data Retention, and then Storage Manager for AIX Server and then the  
Administrator’s Guide  
System Storage Archive Manager API Client  
The System Storage Archive Manager API Client is used, in conjunction with System Storage  
Archive Manager server code, as the link to applications that produce or manage information to be  
stored, retrieved and retained. Content management applications, such as The IBM DB2® Content  
Manager, identify information to be retained. The content management application calls the System  
Storage Archive Manager (SSAM) archive API Client to store, retrieve and communicate retention  
criteria to the SSAM server. The SSAM API Client must be installed on the application or  
middleware server that is used to initiate requests to DR550. The application or middleware server  
must call the SSAM API to initiate a task within the DR550.  
Some applications and middleware include the API client as part of their code. Others require it to  
be installed separately.  
DS4000 Storage Manager Version 9.12.65  
The DS4000 Storage Manager Version 9.12.65 software (hereafter referred to as Storage Manager)  
is only available as part of the DR550 and is not available for download from the web. This version  
has been enhanced to provide additional protection.  
Storage Manager is designed to support centralized management of the DS4100s in the DR550.  
Storage Manager is designed to allow administrators to quickly configure and monitor storage from  
a Java™-based GUI interface. It is also designed to allow them to customize and change settings as  
well as configure new volumes, define mappings, handle routine maintenance and dynamically add  
new enclosures and capacity to existing volumes—without interrupting user access to data. Failover  
drivers, performance-tuning routines and cluster support are also standard features of Storage  
Manager.  
Using the DS4000 Storage Manager, the DS4100 is partitioned into a single partition at the factory.  
As shown in later diagrams, the P5 520 servers are connected to the DS4100s via Ethernet cables.  
This connection is used to manage the DS4000. For the single node configuration, DS4000  
Storage Manager runs in the P5 520 server. For the dual node configuration, DS4000 Storage  
Manager runs in both servers. Server #2 is used to manage DS4100 #1 and Server #1 is used to  
DS4100 #2 (if present in the configuration).  
IBM Storage Systems  
Copyright © 2006 by International Business Machines Corporation  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
Page 16  
Note: only this special version of DS4000 Storage Manager should be used with the DR550.  
You should not use this version with other DS4000 or FAStT disk systems and should not  
replace this version with a standard version of DS4000 Storage Manager (even if a newer  
version is available).  
Content Management Applications  
For the DR550 to function within a customer IT environment, information appropriate to be retained  
must be identified and supplied to the DR550. This can be accomplished with a content  
management application. The content management application identifies information appropriate to  
be retained, and provides this information to the DR550 via the SSAM API Client.  
IBM DB2 Content Manager  
To assist customers in addressing needs for data retention, IBM delivers DB2 Content Manager  
along with business consulting services (as needed).  
IBM® DB2® Content Manager provides a foundation for managing, accessing and integrating  
critical business information on demand. It lets you integrate all forms of content - document,  
web, image, rich media - across diverse business processes and applications, including Siebel,  
PeopleSoft and SAP. Content Manager integrates with existing hardware and software  
investments, both IBM and non-IBM, enabling customers to leverage common infrastructure,  
achieve a lower cost of ownership, and deliver new, powerful information and services to  
customers, partners and employees where and when needed. It is comprised of two core  
repository products that are integrated with System Storage Archive Manager for storage of  
documents into the DR550:  
DB2 Content Manager is optimized for large collections of large objects. It provides  
imaging, digital asset management, and web content management. When combined w/  
DB2 Records Manager, it also provides a robust records retention repository for  
managing the retention of all enterprise documents.  
DB2 Content Manager OnDemand is optimized to manage very large collections of  
smaller objects such as statements and checks. It provides output and report  
management.  
More information on the DB2 Content Manager portfolio of products can be found at the following  
web site: http://www-306.ibm.com/software/data/cm/  
There are a number of applications that work with IBM Content Manager to deliver specific  
solutions. These applications are designed to use Content Manager functions and can send data to  
be stored in DR550.  
IBM offers additional applications that are designed to work with the DR550 API. These include:  
IBM CommonStore for Exchange Server  
IBM CommonStore for Lotus Domino  
IBM CommonStore for SAP  
IBM Content Manager for Message Monitoring and Retention (CM MMR) (with iLumin)  
BRMS (iSeries) (also via IFS to BRMS)  
Other Management Applications  
You should consult with your application software vendor to determine if your applications support  
the DR550 API. A number of application providers have enhanced their software to include this  
support. The current list includes:  
AXS-One  
IBM Storage Systems  
Copyright © 2006 by International Business Machines Corporation  
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IBM System Storage DR550  
BrainTribe (formerly Comprendium)  
Caminosoft  
Version 3.0 ------17 March 2006  
Page 17  
Ceyoniq  
Easy Software  
FIleNet  
Hummingbird  
Hyland Software (OnBase)  
Hyperwave  
IRIS Software (Documentum Connector)  
MBS Technologies (iSeries Connector for IBM CM V5)  
OpenText (formerly IXOS)  
Princeton Softech Active Archive Solution for PeopleSoft; for Siebel; for Oracle  
Saperion  
SER Solutions  
Symantec Enterprise Vault (formerly KVS)  
Waters (Creon Labs, NuGenesis)  
Windream  
Zantaz  
Only applications or middleware using the API can send data to DR550. Information regarding the  
System Storage Archive Manager API Client may be found at  
publib.boulder.ibm.com/infocenter/tivihelp/index.jsp?toc=/com.ibm.itstorage.doc/toc.xml  
Additional information on qualified ISVs may be found at http://www.ibm.com/storage/dr550  
IBM Storage Systems  
Copyright © 2006 by International Business Machines Corporation  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
Page 18  
DR550 Offerings  
DR550 is available in both single and dual node offerings. Each offering can also be customized to  
include support for tape, and the appropriate Ethernet connections.  
DR550 Single Node Components  
The single node DR550 offerings are built with the following components:  
Quantity Key Hardware Components  
Description  
1
1
1
0-1  
7014 Model T00  
9131 Model 52A  
1724-100  
RS/6000 System Rack  
P5 520  
DS4100 Storage Server (includes 5.6 TB of disk capacity)  
DS4000 EXP100 Storage Expansion Unit (only installed in  
11.2 TB configuration)  
1710-10U  
1
2005-B16  
TotalStorage SAN Switch - with 8 shortwave transceivers  
(there are 12 transceivers when enhanced RVM is included  
in the order)  
1
1
7310-CR3  
7316-TF3  
eServer Hardware Management Console  
Flat Panel Monitor, Keyboard, and Mouse  
The following list is a list of the actual features that are ordered for DR550 (11.2 TB). This list  
should not be modified in any way as part of the initial order. IBM’s eConfig tool should be used to  
review any changes in the official configurations. Other configurations are also available.  
Product Description  
Management Console  
Qty  
7310-CR3  
0706  
0961  
7310-CR3 Rack-mounted Hardware Management Console  
1
1
1
1
1
1
1
Integrate with IBM TotalStorage Storage DR550  
Hardware Management Console for POWER5 Licensed Machine Code  
Rack Indicator, Rack #1  
Power Cord (4M – 14Ft) 400V/14A, IEC320/C13, IEC320/C14  
Ethernet Cable, 6M, Hardware Management Console to System Unit  
Language Group, US English  
4651  
6458  
7801  
9300  
7316-TF3  
0706  
4202  
IBM 7316-TF3 Rack-Mounted Flat Panel Console Kit  
Integrate with IBM System Storage DR550  
Keyboard/Video/Mouse (LCM) Displays  
6 Foot Extender Cable for Displays  
USB Conversion Option  
Travel Keyboard, US English  
Language Group Specify – US English  
Power Cord (4M) All (Standard Cord)  
1
1
1
1
1
1
1
1
4242  
4269  
6350  
9300  
9911  
5771-RS1  
0612  
7000  
Initial Software Support 1 Year  
Per Processor Software Support 1 Year  
Agreement for MCRSA  
1
1
1
DR550 Engine #1  
9131-52A  
0706  
9131 Model 52A  
Integrate with DR500 -- IBM TotalStorage  
Retention Solution single node  
1
1
1930  
1024 MB (2X512MB) DIMMS, 276-PIN, 533 MHZ,  
DDR-2 SDRAM  
IBM Storage Systems  
Copyright © 2006 by International Business Machines Corporation  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
73.4 GB 10,000 RPM Ultra320 SCSI Disk Drive  
Assembly  
Page 19  
1968  
2
1977  
1980  
2 Gigabit Fibre Channel PCI-X Adapter  
POWER GXT135P Graphics Accelerator With  
Digital Support  
3
1
1983  
IBM 2-Port 10/100/1000 Base-TX Ethernet  
PCI-X Adapter  
1
1993  
5005  
5159  
6458  
IBM 4.7 GB IDE Slimline DVD-RAM Drive  
Software Preinstall  
AC Power Supply, 850 W  
Power Cable -- Drawer to IBM PDU, 14-foot,  
250V/10A  
Ultra320 SCSI 4-Pack  
IBM Rack-mount Drawer Rail Kit  
IBM Rack-mount Drawer Bezel and Hardware  
One Processor Entitlement for Processor  
Feature # 8330  
1
1
1
1
6574  
7160  
7190  
7320  
1
1
1
2
7877  
8330  
Media Backplane Card  
1
1
2-way 1.9 GHz POWER5 Processor Card, 36MB  
L3 Cache  
Language Group Specify - US English  
9300  
1
5608-ARM  
3868  
IBM System Storage Archive Manager  
Per Terabytes with 1 Year SW Maintenance  
1
6
5608-AR2  
3908  
TS - ARM, 1 Yr Maint  
Per Terabytes SW Maintenance No Charge Registration  
6
5692-A5L  
0967  
0968  
0970  
0975  
1004  
1403  
2924  
3410  
5005  
5924  
System Software  
1
1
1
1
1
1
1
1
1
1
1
MEDIA 5765-G03 AIX V5.3  
Expansion pack  
AIX 5.3 Update CD  
Microcode Upd Files and Disc Tool v1.1 CD  
CD-ROM Process Charge  
Preinstall 64 bit Kernel  
English Language  
CD-ROM  
Preinstall  
English U/L SBCS Secondary Language  
5765-G03  
0034  
AIX V5  
Value Pak per Processor D5 AIX V5.3  
1
1
5771-SWM  
0484  
Software Maintenance for AIX, 1 Year  
D5 1 Yr SWMA for AIX per Processor Reg/Ren  
1
1
DS4100#1  
1724-100  
0707  
DS4100 Midrange Disk System  
Integrate with IBM System Storage DR550  
Short Wave SFP GBIC (LC)  
SATA 400GB/7200 Disk Drive Module  
LC-LC 5M Fibre Optic Cable  
1
1
2
14  
2
2210  
4603  
5605  
IBM Storage Systems  
Copyright © 2006 by International Business Machines Corporation  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
Page 20  
7711  
DS4100 AIX Host Kit  
1
EXP100#1  
1710-10U  
0707  
DS4000 EXP100 Storage Expan  
1
1
2
14  
2
Integrate with IBM System Storage DR550  
2 Gb Fibre Channel Short Wave GBIC  
SATA 400 GB/7200 Drive Module  
1M 50u Fiber Optic Cable (LC-LC)  
Attach to DS4100  
2210  
4603  
5601  
9001  
1
Switch#1  
2005-B16  
0706  
IBM TotalStorage SAN Switch – 16 Port  
DR550 Integration  
4 Gb SW SFP Transceiver - 4 Pack  
Fibre Cable LC/LC 5m multimode  
1
1
2
1
2414  
5605  
Rack  
7014-T00  
0233  
0234  
0247  
0248  
0254  
0257  
0706  
6068  
6098  
6580  
7188  
9188  
9300  
9800  
7014-T00 IBM RS/6000 Rack Model T00  
Rack Content Specify: 7316-TF3 - 1 EIA  
Rack Content Specify: 1710/10U - 3 EIA  
Rack Content Specify: 7310/CR2 - 1 EIA  
Rack Content Specify: 1 EIA  
Rack Content Specify: 1724/100 - 3 EIA  
Rack Content Specify: 9131-52A - 4 EIA  
DR550 Integration (single node)  
Front Door for 1.8 Meter Rack (Flat Black)  
Side Panel for 1.8 or 2.0 Meter Rack (Black)  
Optional Rack Security Kit  
Power Dist Unit-Side Mount, Universal UTG0247 Connector  
Power Dist Unit Specify - Base/Side Mount, Universal UTG0247 Connector 1  
1
1
1
1
1
1
1
1
1
2
1
1
US English Nomenclature  
United States/Canada Power Cord  
1
1
The following table highlights the versions used in DR550.  
Components Software or Firmware Levels  
DS4100  
NVSRAM: N1724F100R912V05  
Appware: 06.12.16.00  
Bootware: 06.12.16.00  
DS4000 EXP100  
DS4000 Storage Manager  
ESM Firmware 9563  
Version 9.12.6500.00  
Note: (this is a special version only available with DR550. It  
is not specifically ordered, but included with the hardware)  
Firmware 4.4.0e (or later)  
TL 04, with Atape driver 9.6.0.0 and Atldd 6.3.1.0  
5.3.2.0  
2005-B16  
AIX 5.3  
System Storage Archive  
Manager  
System Storage Archive  
Manager Client  
5.3 0.0  
An integrated management console is part of the DR550 offering. An as option, limited function is  
available via a TTY type terminal (customer provided) such as a VT100 or an IBM 3151. The TTY  
terminal is connected to the P5 520 server(s) via the serial port on the front of the server. It is  
recommended that the integrated management console be used for all management activity.  
IBM Storage Systems  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
Page 21  
DR550 Dual Node Components  
The dual node DR550 offerings are built with the following components:  
Quantity Key Hardware Components  
1 or 2 7014 Model T00  
Description  
RS/6000 System Rack (2nd rack only included in 89.6 TB  
configuration  
2 9131 Model 52A  
1 or 2 1724-100  
P5 520  
DS4100 Storage Server (2nd DS4100 included in 89.6 TB  
configuration)  
0-14  
2
1710-10U  
2005-B16  
DS4000 EXP100 Storage Expansion Unit (1 included for  
11.2 TB, 3 included for 14 TB, 7 included for 44.8 TB and  
14 included for 89.6 TB configuration)  
TotalStorage SAN Switch - with 8 shortwave transceivers  
(there are 12 transceivers when configured for remote  
mirroring)  
1
1
7310-CR3  
7316-TF3  
eServer Hardware Management Console  
Monitor, Keyboard, and Mouse  
The following list is a list of the actual features that are ordered for DR550 (11.2 TB). This list  
should not be modified in any way as part of the initial order. IBM’s eConfig tool should be used to  
review the official configurations and any changes that have been implemented.  
Product Description  
Management Console  
Qty  
7310-CR3  
0707  
0961  
7310-CR3 Rack-mounted Hardware Management Console  
1
1
1
1
1
1
1
Integrate with IBM TotalStorage Storage DR550  
Hardware Management Console for POWER5 Licensed Machine Code  
Rack Indicator, Rack #1  
Power Cord (4M – 14Ft) 400V/14A, IEC320/C13, IEC320/C14  
Ethernet Cable, 6M, Hardware Management Console to System Unit  
Language Group, US English  
4651  
6458  
7801  
9300  
7316-TF3  
0707  
4202  
IBM 7316-TF3 Rack-Mounted Flat Panel Console Kit  
Integrate with IBM System Storage DR550  
Keyboard/Video/Mouse (LCM) Displays  
6 Foot Extender Cable for Displays  
USB Conversion Option  
Travel Keyboard, US English  
Language Group Specify – US English  
Power Cord (4M) All (Standard Cord)  
1
1
1
1
1
1
1
1
4242  
4269  
6350  
9300  
9911  
5771-RS1  
0612  
7000  
Initial Software Support 1 Year  
Per Processor Software Support 1 Year  
Agreement for MCRSA  
1
1
1
DR550 Engine #1  
9131-52A  
0706  
9131 Model 52A  
Integrate with DR500 -- IBM TotalStorage  
Retention Solution single node  
1
1
2
1930  
1968  
1024 MB (2X512MB) DIMMS, 276-PIN, 533 MHZ,  
DDR-2 SDRAM  
73.4 GB 10,000 RPM Ultra320 SCSI Disk Drive  
IBM Storage Systems  
Copyright © 2006 by International Business Machines Corporation  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
Page 22  
Assembly  
1977  
1980  
2 Gigabit Fibre Channel PCI-X Adapter  
POWER GXT135P Graphics Accelerator With  
Digital Support  
3
1
1983  
IBM 2-Port 10/100/1000 Base-TX Ethernet  
PCI-X Adapter  
1
1993  
5005  
5159  
6458  
IBM 4.7 GB IDE Slimline DVD-RAM Drive  
Software Preinstall  
AC Power Supply, 850 W  
Power Cable -- Drawer to IBM PDU, 14-foot,  
250V/10A  
Ultra320 SCSI 4-Pack  
IBM Rack-mount Drawer Rail Kit  
IBM Rack-mount Drawer Bezel and Hardware  
One Processor Entitlement for Processor  
Feature # 8330  
1
1
1
1
6574  
7160  
7190  
7320  
1
1
1
2
7877  
8330  
Media Backplane Card  
1
1
2-way 1.9 GHz POWER5 Processor Card, 36MB  
L3 Cache  
Language Group Specify - US English  
9300  
1
5608-ARM  
3868  
IBM System Storage Archive Manager  
Per Terabytes with 1 Year SW Maintenance  
1
1
5608-AR2  
3908  
TS - ARM, 1 Yr Maint  
Per Terabytes SW Maintenance No Charge Registration  
1
5692-A5L  
0967  
0968  
0970  
0975  
1004  
1403  
2924  
3410  
5005  
5924  
System Software  
1
1
1
1
1
1
1
1
1
1
1
MEDIA 5765-G03 AIX V5.3  
Expansion pack  
AIX 5.3 Update CD  
Microcode Upd Files and Disc Tool v1.1 CD  
CD-ROM Process Charge  
Preinstall 64 bit Kernel  
English Language  
CD-ROM  
Preinstall  
English U/L SBCS Secondary Language  
5765-F62  
0001  
HACMP V5  
Per Processor with 1 Year maintenance  
1
1
5660-HMP  
0719  
HACMP Reg/Ren: 1Yr  
HACMP Base SW MAINT per proc 1Y Reg  
1
1
5765-G03  
0034  
AIX V5  
Value Pak per Processor D5 AIX V5.3  
1
1
5771-SWM  
0484  
Software Maintenance for AIX, 1 Year  
D5 1 Yr SWMA for AIX per Processor Reg/Ren  
1
1
DR550 Engine #2  
9131-52A  
9131 Model 52A  
IBM Storage Systems  
Copyright © 2006 by International Business Machines Corporation  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
Integrate with DR500 -- IBM TotalStorage  
Retention Solution single node  
Page 23  
0706  
1930  
1968  
1
1024 MB (2X512MB) DIMMS, 276-PIN, 533 MHZ,  
DDR-2 SDRAM  
73.4 GB 10,000 RPM Ultra320 SCSI Disk Drive  
Assembly  
1
2
1977  
1980  
2 Gigabit Fibre Channel PCI-X Adapter  
POWER GXT135P Graphics Accelerator With  
Digital Support  
3
1
1983  
IBM 2-Port 10/100/1000 Base-TX Ethernet  
PCI-X Adapter  
1
1993  
5005  
5159  
6458  
IBM 4.7 GB IDE Slimline DVD-RAM Drive  
Software Preinstall  
AC Power Supply, 850 W  
Power Cable -- Drawer to IBM PDU, 14-foot,  
250V/10A  
Ultra320 SCSI 4-Pack  
IBM Rack-mount Drawer Rail Kit  
IBM Rack-mount Drawer Bezel and Hardware  
One Processor Entitlement for Processor  
Feature # 8330  
1
1
1
1
6574  
7160  
7190  
7320  
1
1
1
2
7877  
8330  
Media Backplane Card  
1
1
2-way 1.9 GHz POWER5 Processor Card,36MB  
L3 Cache  
Language Group Specify - US English  
9300  
1
5692-A5L  
0967  
0968  
0970  
0975  
1004  
1403  
2924  
3410  
5005  
5924  
System Software  
1
1
1
1
1
1
1
1
1
1
1
MEDIA 5765-G03 AIX V5.3  
Expansion pack  
AIX 5.3 Update CD  
Microcode Upd Files and Disc Tool v1.1 CD  
CD-ROM Process Charge  
Preinstall 64 bit Kernel  
English Language  
CD-ROM  
Preinstall  
English U/L SBCS Secondary Language  
5765-G03  
0034  
AIX V5  
Value Pak per Processor D5 AIX V5.3  
1
1
5771-SWM  
0484  
Software Maintenance for AIX, 1 Year  
D5 1 Yr SWMA for AIX per Processor Reg/Ren  
1
1
5765-F62  
0001  
HACMP V5  
Per Processor with 1 Year maintenance  
1
1
5660-HMP  
0719  
HACMP Reg/Ren: 1Yr  
HACMP Base SW MAINT per proc 1Y Reg  
1
1
DS4100#1  
1724-100  
0707  
DS4100 Midrange Disk System  
Integrate with IBM System Storage DR550  
1
1
IBM Storage Systems  
Copyright © 2006 by International Business Machines Corporation  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
Page 24  
2210  
4603  
5605  
7711  
Short Wave SFP GBIC (LC)  
SATA 400GB/7200 Disk Drive Module  
LC-LC 5M Fibre Optic Cable  
DS4100 AIX Host Kit  
2
14  
2
1
EXP100#1  
1710-10U  
0707  
DS4000 EXP100 Storage Expan  
Integrate with IBM System Storage DR550  
2 Gb Fibre Channel Short Wave GBIC  
SATA 400 GB/7200 Drive Module  
1M 50u Fiber Optic Cable (LC-LC)  
Attach to DS4100  
1
1
2
14  
2
2210  
4603  
5601  
9001  
1
Switch#1  
2005-B16  
0707  
IBM TotalStorage SAN Switch – 16 Port  
DR550 Integration  
4 Gb SW SFP Transceiver - 4 Pack  
Fibre Cable LC/LC 5m multimode  
1
1
1
2414  
5605  
2
3
Switch#2  
2005-B16  
0707  
IBM TotalStorage SAN Switch – 16 Port  
DR550 Integration  
1
2414  
5605  
4 Gb SW SFP Transceiver - 4 Pack  
Fibre Cable LC/LC 5m multimode  
2
3
Rack  
7014-T00  
0233  
0234  
0247  
0248  
0254  
0257  
0707  
6068  
6098  
6580  
7188  
9188  
9300  
9800  
7014-T00 IBM RS/6000 Rack Model T00  
Rack Content Specify: 7316-TF3 - 1 EIA  
Rack Content Specify: 1710/10U - 3 EIA  
Rack Content Specify: 7310/CR2 - 1 EIA  
Rack Content Specify: 1 EIA  
Rack Content Specify: 1724/100 - 3 EIA  
Rack Content Specify: 9131-52A - 4 EIA  
DR550 Integration (dual node)  
Front Door for 1.8 Meter Rack (Flat Black)  
Side Panel for 1.8 or 2.0 Meter Rack (Black)  
Optional Rack Security Kit  
Power Dist Unit-Side Mount, Universal UTG0247 Connector  
Power Dist Unit Specify - Base/Side Mount, Universal UTG0247 Connector 1  
1
1
1
1
2
1
2
1
1
2
1
1
US English Nomenclature  
United States/Canada Power Cord  
1
1
Other configurations are available, using different amounts of DS4000 EXP100 and DS4100.  
The following table highlights the versions used in DR550.  
Components  
Software or Firmware Levels  
NVSRAM: N1724F100R912V05  
Appware: 06.12.16.00  
DS4100  
Bootware: 06.12.16.00  
ESM Firmware 9563  
Version 9.12.6500.00  
Note: (this is a special version only available with DR550. It  
is not specifically ordered, but included with the hardware)  
DS4000 EXP100  
DS4000 Storage Manager  
IBM Storage Systems  
Copyright © 2006 by International Business Machines Corporation  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
Firmware 4.4.0e (or later)  
TL 04, with Atape driver 9.6.0.0 and Atldd 6.3.1.0  
Page 25  
2005-B16  
AIX 5.3  
HACMP  
System Storage Archive  
Manager  
5.3 + PTFs  
5.3.2.0  
System Storage Archive  
Client  
5.3.0.0  
An integrated console is part of the DR550 offering. As an option, limited function is available via a  
TTY type terminal (customer provided) such as a VT100 or an IBM 3151. If this option is used, the  
TTY terminal is connected to the serial port on the front of the P5 520 server. It is recommended  
that the integrated management console be used for all management activity.  
DS4100 Logical Volume Configurations  
On the DR550, LUNs will be configured based on the total storage capacity ordered. All disk  
capacity is allocated for use by TSM. No disk capacity is set aside for other applications or servers.  
Below are the approximate LUN configurations set at the factory. The LUN id column shows the  
LUN id as seen from DS4000 Storage Manager. If you view the LUN id from AIX, it will be displayed  
as a hexadecimal address.  
For 5.6 TB System (single or dual node configurations)  
Logical Volume  
LUN size  
LUN ID  
Hdisk on AIX  
File System  
/tsm  
VG Name  
TSMApps  
2 GB  
115 GB  
300 GB  
0
1
2
3
4
5
hdisk2  
hdisk3  
tsmappslv  
tsmdblv  
tsmloglv  
/tsmDb /tsmLog  
/tsmdbbkup  
TSMDbLogs  
TSMDbBkup  
hdisk4  
hdisk5  
hdisk6  
hdisk7  
tsmdbbkuplv  
2035 GB  
2035 GB  
380* GB  
tsmstglv1  
tsmstglv2  
tsmstglv3  
For 11.2 TB System (single or dual node configurations)  
Logical Volume  
LUN size  
LUN ID  
Hdisk on AIX  
File System  
/tsm  
VG Name  
TSMApps  
2 GB  
115 GB  
300 GB  
0
1
2
3
4
5
6
7
8
hdisk2  
hdisk3  
tsmappslv  
tsmdblv  
tsmloglv  
/tsmDb /tsmLog  
/tsmdbbkup  
TSMDbLogs  
TSMDbBkup  
hdisk4  
hdisk5  
hdisk6  
hdisk7  
hdisk8  
hdisk9  
hdisk10  
tsmdbbkuplv  
2035 GB  
2035 GB  
380* GB  
2035 GB  
2035 GB  
600* GB  
tsmstglv1  
tsmstglv2  
tsmstglv3  
tsmstglv4  
tsmstglv5  
tsmstglv6  
For 22.4 TB System (dual node configurations only)  
Hdisk on AIX  
LUN size  
LUN ID  
Logical Volume  
File System  
/tsm  
VG Name  
TSMApps  
2 GB  
315 GB  
900 GB  
0
1
2
3
4
5
6
7
9
hdisk2  
hdisk3  
tsmappslv  
tsmdblv  
tsmloglv  
/tsmDb /tsmLog  
/tsmdbbkup  
TSMDbLogs  
TSMDbBkup  
hdisk4  
hdisk5  
hdisk6  
hdisk7  
hdisk8  
hdisk9  
hdisk10  
tsmdbbkuplv  
2035 GB  
2035 GB  
380* GB  
2035 GB  
1900* GB  
2035 GB  
tsmstglv1  
tsmstglv2  
tsmstglv3  
tsmstglv4  
tsmstglv5  
tsmstglv6  
IBM Storage Systems  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
tsmstglv7  
Page 26  
2035 GB  
600* GB  
2035 GB  
2035 GB  
600* GB  
hdisk11  
hdisk12  
hdisk13  
hdisk14  
hdisk15  
10  
11  
11  
12  
13  
tsmstglv8  
tsmstglv9  
tsmstglv10  
tsmstglv11  
For 44.8TB System (dual node configurations only)  
LUN size  
LUN ID  
Hdisk on AIX  
Logical Volume  
File System  
/tsm  
VG Name  
2 GB  
0
hdisk2  
hdisk3  
tsmappslv  
TSMApps  
TSMDbLogs  
TSMDbBkup  
415 GB  
1200 GB  
2035 GB  
2035 GB  
280* GB  
2035 GB  
1600* GB  
2035 GB  
2035 GB  
600* GB  
2035 GB  
2035 GB  
600* GB  
2035 GB  
2035 GB  
600* GB  
2035 GB  
2035 GB  
600* GB  
2035 GB  
2035 GB  
600* GB  
1
tsmdblv  
tsmloglv  
/tsmDb /tsmLog  
/tsmdbbkup  
hdisk4  
hdisk5  
2
tsmdbbkuplv  
tsmstglv1  
tsmstglv2  
tsmstglv2  
tsmstglv3  
tsmstglv4  
tsmstglv6  
tsmstglv7  
tsmstglv8  
tsmstglv9  
tsmstglv10  
tsmstglv11  
tsmstglv12  
tsmstglv13  
tsmstglv14  
tsmstglv15  
tsmstglv16  
tsmstglv17  
tsmstglv18  
tsmstglv19  
tsmstglv20  
3
hdisk6  
4
hdisk7  
5
hdisk8  
6
hdisk9  
7
hdisk10  
hdisk11  
hdisk12  
hdisk13  
hdisk14  
hdisk15  
hdisk16  
hdisk17  
hdisk18  
hdisk19  
hdisk20  
hdisk21  
hdisk22  
hdisk23  
hdisk24  
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
For 89.6 TB System (dual node configurations only)  
Logical Volume  
LUN size  
LUN ID  
Hdisk on AIX  
File System  
/tsm  
VG Name  
TSMApps  
2 GB  
0
hdisk2  
hdisk3  
tsmappslv  
415 GB  
1200 GB  
2035 GB  
2035 GB  
280* GB  
2035 GB  
1600 GB  
2035 GB  
2035 GB  
600* GB  
2035 GB  
2035 GB  
600* GB  
2035 GB  
2035 GB  
600* GB  
2035 GB  
2035 GB  
1
tsmdblv  
tsmloglv  
/tsmDb /tsmLog  
/tsmdbbkup  
TSMDbLogs  
TSMDbBkup  
hdisk4  
hdisk5  
2
tsmdbbkuplv  
tsmstglv1  
tsmstglv2  
tsmstglv3  
tsmstglv4  
tsmstglv5  
tsmstglv6  
tsmstglv7  
tsmstglv8  
tsmstglv9  
tsmstglv10  
tsmstglv11  
tsmstglv12  
tsmstglv13  
tsmstglv14  
tsmstglv15  
tsmstglv16  
3
hdisk6  
4
hdisk7  
4
hdisk8  
5
hdisk9  
6
hdisk10  
hdisk11  
hdisk12  
hdisk13  
hdisk14  
hdisk15  
hdisk16  
hdisk17  
hdisk18  
hdisk19  
hdisk20  
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
IBM Storage Systems  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
tsmstglv17  
tsmstglv18  
tsmstglv19  
tsmstglv20  
tsmstglv21  
tsmstglv22  
tsmstglv23  
tsmstglv24  
tsmstglv25  
tsmstglv26  
tsmstglv27  
tsmstglv44.8  
tsmstglv29  
tsmstglv30  
tsmstglv31  
tsmstglv32  
tsmstglv33  
tsmstglv34  
tsmstglv35  
tsmstglv36  
tsmstglv37  
tsmstglv38  
tsmstglv39  
tsmstglv40  
tsmstglv41  
tsmstglv42  
tsmstglv43  
tsmstglv44  
Page 27  
600* GB  
2035 GB  
2035 GB  
600* GB  
2035 GB  
2035 GB  
600* GB  
2035 GB  
2035 GB  
600* GB  
2035 GB  
2035 GB  
600* GB  
2035 GB  
2035 GB  
600* GB  
2035 GB  
2035 GB  
600* GB  
2035 GB  
2035 GB  
600* GB  
2035 GB  
2035 GB  
600* GB  
2035 GB  
2035 GB  
600* GB  
hdisk21  
hdisk22  
hdisk23  
hdisk24  
hdisk25  
hdisk26  
hdisk27  
hdisk28  
hdisk29  
hdisk30  
hdisk31  
hdisk32  
hdisk33  
hdisk34  
hdisk35  
hdisk36  
hdisk37  
hdisk38  
hdisk39  
hdisk40  
hdisk41  
hdisk42  
hdisk43  
hdisk44  
hdisk45  
hdisk46  
hdisk47  
hdisk48  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
Note* the actual size of the last LUN in each disk drawer is an approximate value. The actual size  
may be slightly different from what is published.  
Backup times for the SSAM data base will vary, depending on the used portion of the allocated  
space. As the data base fills up (could take years to do this, you should expect longer backup  
times.  
AIX settings  
The following has been setup for the AIX server(s)  
Paging space has been increased by 1536 MB. Now DR550 has a paging space of 1536 +  
512 = 2048 MB paging space.  
Changed TCP parameter in AIX rfc1323 = 1 <==== the default value was 0.  
In addition, FTP and Telnet services have been shut down. All other ports/sockets are blocked with  
the exception of those needed by AIX, HACMP and System Storage Archive Manager  
IBM Storage Systems  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
Page 28  
System Storage Archive Server Configuration  
The System Storage Archive Manager Server settings on the DR550 are (these settings are  
different than the default settings. Other parameters use the default settings.  
ARCHIVERETENTIONPROTECTION  
TCPWINDOWSIZE  
TCPNODELAY  
ON  
63  
YES  
512000  
NO  
512  
300  
YES  
100  
BUFFERPOOL  
SELFTUNEBUFPOOLSIZE  
TXNGRPMAX  
COMMTIMEOUT  
DBPAGE SHADOW  
MAX SESSIONS  
The following files have been set at the factory:  
1. Defined /tsm/files/devconfig (keeps System Storage Archive Manager device configuration  
to help in rebuilding the System Storage Archive Manager server within DR550 in case of  
System Storage Archive Manager server loss).  
2. Defined /tsm/files/volhist (keeps track of volumes used by System Storage Archive  
Manager).  
See the Tivoli Storage Manager for AIX Administrator’s Guide and Reference manuals for  
information on customizing these settings for your needs.  
System Storage Archive Manager Database and Logs  
For the DR550 configurations (5.6 TB and 11.2 TB), a 100 GB logical volume for the SSAM  
database and a 15 GB logical volume for the SSAM log have been preconfigured. For the 22.4 TB  
configuration, a 300 GB logical volume for the SSAM database and a 15 GB logical volume for the  
SSAM log has been preconfigured. For the 44.8 and 89.6 TB configurations, a 400 GB logical  
volume for the SSAM database and 15 GB logical volume for the SSAM log have been  
preconfigured. The System Storage Archive Manager database and log volumes are configured  
using DS4000 RAID5 storage. System Storage Archive Manager mirroring for the database and log  
volumes is not configured.  
System Storage Archive Manager Disk Storage Pool  
The DR550 has been preconfigured with a single disk storage pool (ARCHIVEPOOL). The raw  
logical volumes in the table above have been defined into the ARCHIVEPOOL.  
System Storage Archive Manager Storage Management Policy  
The DR550 default policy is defined (all are named STANDARD) and the Archive Copy Group in the  
STANDARD Management Class specifies the following:  
Data is stored into ARCHIVEPOOL  
A chronological retention policy to retain the data for 365 days  
See the Tivoli Storage Manager for AIX Administrator’s Reference, Guide, and Quick Start manual  
for more information on customizing the System Storage Archive Manager policy for your data  
environment.  
Automated System Storage Archive Manager Operations  
DR550 includes schedules used to automate System Storage Archive Manager server  
administrative commands. The schedules specify that the operations start and stop during defined  
time periods. You may want to change these start and stop windows to suit your situation. See the  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
Page 29  
TSM for AIX Administrator’s Guide and Reference manuals for help in modifying the administrative  
schedules.  
Examples of schedules that are setup in the DR550 are:  
Backup of the System Storage Archive Manager database is scheduled to run daily at  
8am.  
Maintain 3 copies of backup and delete older versions (scheduled a job to run daily at  
23:59).  
Note: It is the responsibility of the customer to set up and verify schedules and database backups.  
You should verify that you have appropriate schedules in place to back up your database.  
Routine Operations for System Storage Archive Manager  
Monitoring the Database and Recovery Log Status  
Monitor the System Storage Archive Manager database and recovery usage log to ensure that you  
have enough space available for efficient operation. You should pay particular attention to the  
maximum utilization percentage (%Util) for both. If more room is needed in that database or  
recovery log, shift resources by using the administrator functions outlined in the Tivoli Storage  
Manager for AIX Administrator’s Guide and Reference manuals.  
Monitoring Disk Volumes  
Monitor the status of the volumes for the Tivoli Storage database, recovery log, and the  
ARCHIVEPOOL storage pool. If any volumes have a status of Offline or Stale, you must determine  
why and correct the situation.  
Monitoring the Results of Scheduled Operations  
Monitor scheduled administrative to ensure that the schedules are running successfully. This is  
particularly relevant if you have set up scheduled backups of the database.  
Installing and Setting Up System Storage Archive Manager API  
Clients  
The DR550 storage interface is the System Storage Archive Manager API Client. You may need to  
install the System Storage Archive Manager API Client V5.2.2 or later on the server(s) that are  
sending data to the DR550. Your software vendor may offer specific recommendations for defining  
System Storage Archive Manager storage management policies, the System Storage Archive  
Manager client node names, and System Storage Archive Manager client Include-Exclude lists. You  
will also need to point to the network address of the DR550 in the System Storage Archive Manager  
Client Communications Options definition.  
The following web based education is available from Tivoli and may be beneficial in providing more  
information on System Storage Archive Manager. The site for web based training for externals is  
the Virtual Tivoli Skill Center- cgse1.cgselearning.com/tivoliskills  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
Page 30  
Installation and Activation  
Safety Notices  
A danger notice indicates the presence of a hazard that has the potential of causing death or  
serious injury. A caution notice indicates the presence of a hazard that has the potential of causing  
moderate or minor personal injury.  
Note: For a translation of these notices, see System Unit Safety Information, order number SA23-  
2652.  
Electrical Safety  
Observe the following safety instructions any time you are connecting or disconnecting devices  
attached to the workstation.  
DANGER  
An electrical outlet that is not correctly wired could place hazardous voltage on metal parts  
of the system or the devices that attach to the system. It is the responsibility of the customer  
to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.  
Before installing or removing signal cables, ensure that the power cables for the system unit  
and all attached devices are unplugged.  
When adding or removing any additional devices to or from the system, ensure that the  
power cables for those devices are unplugged before the signal cables are connected. If  
possible, disconnect all power cables from the existing system before you add a device.  
Use one hand, when possible, to connect or disconnect signal cables to prevent a possible  
shock from touching two surfaces with different electrical potentials.  
During an electrical storm, do not connect cables for display stations, printers, telephones, or  
station protectors for communications lines.  
CAUTION: This product is equipped with a three-wire power cable and plug for the user’s safety.  
Use this power cable with a properly grounded electrical outlet to avoid electrical shock.  
DANGER: To prevent electrical shock hazard, disconnect all power cables from the electrical outlet  
before relocating the system.  
Laser Safety Information  
CAUTION: This product contains a CD-ROM and a laser module on a PCI card, which are class 1  
laser products.  
Laser Compliance  
All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for  
class 1 laser products. Outside the U.S., they are certified to be in compliance with the IEC 825 (first  
edition 1984) as a class 1 laser product. Consult the label on each part for laser certification  
numbers and approval information.  
CAUTION: All IBM laser modules are designed so that there is never any human access to laser  
radiation above a class 1 level during normal operation, user maintenance, or prescribed service  
conditions. Data processing environments can contain equipment transmitting on system links with  
laser modules that operate at greater than class 1 power levels. For this reason, never look into the  
end of an optical fiber cable or open receptacle. Only trained service personnel should perform the  
inspection or repair of optical fiber cable assemblies and receptacles.  
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IBM System Storage DR550  
Version 3.0 ------17 March 2006  
Page 31  
Site Preparation and Planning  
Before you install the IBM System Storage DR550 we recommend that you consider several things  
to avoid problems during the installation and configuration. The DR550 comes as an almost ready to  
use system with a complete assembled hardware in a rack (or two) and preconfigured software.  
Nevertheless we review some topics of importance when planning for the physical installation and  
configuration of the IBM System Storage DR550 within your environment.  
Planning to be done is centered on integrating the rack(s) into the operational IT environment. The  
racks themselves are already assembled. To integrate the rack(s) into your environment you have to  
plan or validate the following:  
The size of the floor area required by the DR550 rack(s)  
Floor load capacity  
Space needed for expansion  
Service clearance  
Check for potential clearance problems along the access route  
The power requirements  
Multiple 208 volt or 220 volt 30 amp (single phase) power service feeds  
2 feeds for 5.6, 11.2 and 22.4 TB configurations (both dual engine and single  
engine configurations)  
4 feeds for 89.6 TB configurations  
Each feed of a pair are recommended to be on a different AC power feed for  
increased availability  
Power cords are shipped with each rack  
Climate control is required (Environmental Class A)  
Cables and Connectors  
RJ-45 to 9-pin converter cable to administer from the front serial port of pSeries  
(included) – this is an option that only offers limited functions  
The network environment  
IP addresses  
Check for address conflicts before cabling to your network  
The table below shows selected factory IP address settings and provides a column to enter the IP  
addresses to be used later when configuring the DR550. Other IP addresses within DR550 do not  
need to be changed.  
Dual Node Configuration  
IP Description  
IP Address from Factory  
192.168.1.21  
192.168.2.10  
IP Address in Network  
drs_engine1_boot  
drs_engine1_stdby  
drs_engine2_boot  
drs_engine2_stdby  
drs_cluster_svc  
192.168.1.23  
192.168.2.11  
192.168.1.22  
Single Node Configuration  
IP Description  
drs_engine  
IP Address from Factory  
192.168.1.11  
IP Address in Network  
Refer to Configuring the System (P5 520 Servers) section for additional information on IP  
addresses used for the DR550.  
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IBM System Storage DR550  
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Page 32  
Unpacking and Installing the Rack(s)  
The DR550 comes integrated into one or two 7014 racks (single node configurations and the 5.6,  
11.2, 22.4 and 44.8 TB dual node configurations are always shipped in one rack, while the dual  
node 89.6 TB configuration ships in two racks). Unpack Instructions are located in the transparent  
sleeve on the exterior of the rack shipping carton. This provides the information necessary to  
unpack and remove the rack(s) from the palette. Shipped with each DR550 is a printed copy of the  
7014 Series Model T00 and Model T42 System Rack Installation Guide (SA38-0641). This  
installation guide provides detailed instructions for positioning, leveling, powering up and checking  
out the DR550 racks. A subset of these instructions is contained within and will be sufficient for  
installing and setting up the DR550.  
Positioning the Rack  
After the rack has been placed into its location on the floor, lock each caster by tightening the  
locking screw. See the following illustration for the locking screw location. Remove all of the tape  
and packing materials from the rack.  
2
1
1 Caster  
2 Locking Screw  
7014 Model T00 Positioning  
Use the following to determine the next step:  
If the rack is being bolted to a concrete floor, go to “Attach the Rack to a Concrete Floor”.  
If the rack is being bolted to a concrete floor beneath a raised floor, go to “Attach the Rack to  
a Concrete Floor Beneath a Raised Floor”  
If the rack is not being attached to the floor, go to “Level the Rack”  
Leveling the Rack  
To level the rack, do the following:  
1. Loosen the jam nut on each leveling foot.  
2. Rotate each leveling foot downward until it contacts the surface on which the rack is placed.  
3. Adjust the leveling feet downward as needed until the rack is level. When the rack is level,  
tighten the jam nuts against the base.  
3
2
1 Rack Front (base)  
2 Leveling Foot (quantity 4)  
3 Jam Nut (quantity 4)  
1
7014 Model T00 Leveling  
Attach the Stabilizers  
Stabilizer plates are only used if you will not be bolting the rack to the floor. If you are going to bolt  
the rack to the floor, go to “Attach the Rack to a Concrete Floor”.  
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Page 33  
CAUTION: The stabilizer must be firmly attached to the bottom rear of the rack to prevent the  
rack from turning over when the drawers are pulled out of the rack. Do not pull out or install  
any drawer or feature if the stabilizer is not attached to the rack.  
To attach the stabilizers to the bottom of the rack, do the following:  
1. Align the slots in the stabilizer with the mounting holes at the bottom front of the rack.  
2. Install the two mounting screws.  
3. Ensure that the base of the stabilizer rests firmly on the floor. Use the Allen wrench that was  
supplied with the rack to tighten the mounting screws alternately until they are tight.  
4. To install the stabilizer on the rear of the rack, repeat sub steps 1 through 3.  
5. Go to “Connect the Power Distribution System”  
Attaching the Rack to a Concrete Floor  
Obtain the services of a mechanical contractor to attach the rack-mounting plates to the concrete  
floor. The mechanical contractor needs to determine that the hardware being used to secure the  
rack-mounting plates to the concrete floor is sufficient to meet the requirements for the installation.  
To attach the rack to a concrete floor, do the following:  
1. Put the rack in its predetermined location and tighten the locking screws on the casters.  
2. If installed, remove the top, left and right trim panels. The trim panels are held in place with  
spring clips. See the illustration below.  
3. Remove the front and rear doors. To remove a rack door, go to “Attaching Rack Doors”.  
After the rack doors have been removed, go to sub step 4.  
Note: Remember to have the door keys delivered to the appropriate persons.  
4. Locate the hardware mounting kit and the two mounting plates. Refer to the following  
illustration when reviewing the contents of the hardware mounting kit. The mounting  
hardware kit contains the following:  
a. 4 Rack-mounting bolts  
b. 4 Thin washers  
c. 8 Plastic isolator bushings  
d. 4 Thick washers  
e. 4 Spacer  
Note: If you are installing an ac-powered rack, temporarily install the lower plastic  
isolator bushings to help you locate the rack mounting plate. After the mounting plate  
has been correctly located remove the lower plastic isolator bushings.  
5. Position the two mounting plates in the approximate mounting location under the rack.  
6. Create a rack-mounting bolt assembly by adding the following items, in the order listed, to  
each rack-mounting bolt  
a. Thin flat washer  
b. Top plastic isolator bushing  
c. Thick flat washer  
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Page 34  
d. Spacer  
1
1
2
1 Rack Chassis  
1 T00 Rack Chassis  
2 Rack-Mounting Bolt  
3 Thin Washer  
2 Top Trim Panel  
3 Left Side Trim Panel  
4 Right Side Trim Panel  
5 Spring Clip  
3
2
3
4 Top Plastic Isolator  
Bushing  
5 Spacer  
6 Jam Nut  
7 Leveling Foot  
4
667  
5
4
6
7
5
7. Insert a rack-mounting bolt assembly through each of the leveling feet.  
8. Reposition the rack-mounting plates under the four rack-mounting bolts so that the mounting  
bolts are centered directly over the threaded bolt holes.  
9. Turn the rack-mounting bolts 4 complete turns into the mounting plates threaded bolt holes.  
10. Mark the floor around the edges of both rack-mounting plates.  
1 Rack-Mounting Bolt  
2 Thin Washer  
1
3 Top Plastic Isolator Bushing  
4 Thick Washer  
2
3
4
5 Spacer  
6 Jam Nut  
5
6
7 Leveling Foot  
8 Mounting Plate  
7
8
9 Threaded Hole (Used to secure  
the rack to mounting plate.)  
10 Anchor Bolt Hole  
144  
8
9
10  
11 Traced Pattern (Pattern to be  
traced onto the floor using the  
mounting plate as a template)  
11  
11. Mark the plate bolt-down holes that are accessible through the opening in the rear of the  
rack.  
12. Remove the rack-mounting bolt assemblies.  
13. If you are installing an ac-powered rack, remove the bottom isolator bushing from each of  
the leveling feet. If you are installing a dc-powered rack the bottom isolator bushings must  
remain installed in each of the leveling feet.  
14. Remove the rack-mounting plates from the marked locations.  
15. Loosen each of the locking screws on the casters.  
16. Move the rack so that it is clear of both areas that were marked on the floor for the rack-  
mounting plate locations.  
17. Reposition the mounting plates within the marked areas.  
18. Mark the floor at the center of all holes in both rack-mounting plates.  
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19. Remove the two rack-mounting plates from the marked areas.  
20. At the marked location of the threaded rack-mounting bolt holes, drill four clearance holes  
into the concrete floor. Each clearance hole should be approximately one inch deep. This  
allows the rack-mounting bolts enough room to protrude past the thickness of the mounting  
plate.  
Note: You must use a minimum of two anchor bolts for each rack-mounting plate to securely  
attach the plate to the concrete floor. Because some of the holes in each rack-mounting  
plate may align with concrete reinforcement rods embedded in the concrete, some of the  
rack-mounting plate holes may not be usable.  
21. Select at least two suitable hole locations for each rack-mounting plate bolt. The selected  
locations should be as close to the threaded bolt holes as possible. Be sure that the holes  
selected at the rear of the rack are accessible. Drill holes at the selected locations into the  
concrete floor.  
Note: The size of the anchor bolts and concrete anchors must be determined by the  
mechanical contractor doing the installation.  
22. Position the front-mounting plate over the concrete anchors.  
23. Securely bolt the front rack-mounting plate to the concrete floor.  
24. Position the rear-mounting plate over the concrete anchors.  
25. Securely bolt the rear rack-mounting plate to the concrete floor.  
Note: The size of the anchor bolts and concrete anchors must be determined by the  
mechanical contractor doing the rack-mounting plate installation.  
26. Position the rack over the rack-mounting plates.  
27. Insert each of the rack-mounting bolts through a flat washer, a plastic isolator bushing and a  
thick washer, and through a leveling foot.  
28. Align the four rack-mounting bolts with the four tapped holes in the two mounting plates and  
turn three to four rotations.  
29. Tighten the locking screw on each caster.  
30. Adjust the leveling feet downward as needed until the rack is level. When the rack is level,  
tighten the jam nuts against the base of the rack.  
3
1 Rack Front (base)  
2 Leveling Foot (quantity 4)  
3 Jam Nut (quantity 4)  
1
2
31. If you have multiple racks that are connected in a suite (bolted to each other), go to  
“Installing Multiple Racks Connected in a Suite”. Otherwise, torque the four bolts to 40-50 ft-  
lbs (54-67 nm).  
32. If you are not installing doors on your rack, install the top, left, and right trim panel.  
33. Connect the power distribution system as described in “Connect the Power Distribution  
System”.  
34. After all racks are bolted down, go to “Attaching Front or Rear AC Electrical Outlet”.  
35. If you are not going to attach a front electrical outlet and you are installing rack doors, go to  
“Attaching Rack Doors”  
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Attach the Rack to a Concrete Floor Beneath a Raised Floor  
Obtain the services of a mechanical contractor to attach the rack-mounting plates to the concrete  
floor. The mechanical contractor needs to determine that the hardware being used to secure the  
rack-mounting plates to the concrete floor is sufficient to meet the requirements for the installation.  
To attach the rack to a concrete floor, do the following:  
1. Put the rack in its predetermined location and tighten the locking screws on the casters.  
2. If installed, remove the top, left and right trim panels. The trim panels are held in place with  
spring clips. See the following illustration.  
3. If installed, remove the front and rear doors. To remove a rack door, go to “Attaching Rack  
Doors”. After the rack doors have been removed, go to the next sub step.  
4. Remove the front and rear doors. To remove a rack door, go to “Attaching Rack Doors”.  
After the rack doors have been removed, go to sub step 4.  
5. Locate the hardware mounting kit and the two mounting plates. Refer to the following  
illustration when reviewing the contents of the hardware mounting kit. The mounting  
hardware kit contains the following:  
a. 4 Rack-mounting bolts  
b. 4 Thin washers  
c. 8 Plastic isolator bushings  
d. 4 Thick washers  
e. 4 Spacer  
Note: If you are installing an ac-powered rack, temporarily install the lower plastic  
isolator bushings to help you locate the rack mounting plate. After the mounting plate  
has been correctly located remove the lower plastic isolator bushings.  
6. Position the two mounting plates in the approximate mounting location under the rack.  
1
1
2
1 Rack Chassis  
2 Top Trim Panel  
1 T00 Rack Chassis  
2 Rack-Mounting Bolt  
3 Thin Washer  
3
3 Left Side Trim Panel  
4 Right Side Trim Panel  
5 Spring Clip  
2
3
4 Top Plastic Isolator  
Bushing  
5 Spacer  
6 Jam Nut  
7 Leveling Foot  
4
667  
5
4
6
7
5
7. Create a rack-mounting bolt assembly by adding the following items, in the order listed, to  
each rack-mounting bolt  
a. Thin flat washer  
b. Top plastic isolator bushing  
c. Thick flat washer  
d. Spacer  
8. Insert a rack-mounting bolt assembly through each of the leveling feet.  
9. Reposition the rack-mounting plates under the four rack-mounting bolts so that the mounting  
bolts are centered directly over the threaded bolt holes.  
10. Turn the rack-mounting bolts 4 complete turns into the mounting plates threaded bolt holes.  
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11. Mark the floor around the edges of both rack-mounting plates.  
12. Mark the plate bolt-down holes that are accessible through the opening in the rear of the  
rack.  
13. Remove the rack-mounting bolt assemblies.  
14. If you are installing an ac-powered rack, remove the bottom isolator bushing from each of  
the leveling feet. If you are installing a dc-powered rack the bottom isolator bushings must  
remain installed in each of the leveling feet.  
15. Remove the rack-mounting plates from the marked locations.  
16. Loosen each of the locking screws on the casters.  
17. Move the rack so that it is clear of both areas that were marked on the floor for the rack-  
mounting plate locations.  
18. Reposition the mounting plates within the marked areas.  
19. Mark the floor at the center of all holes in both rack-mounting plates.  
20. Remove the two rack-mounting plates from the marked areas.  
21. Drill two clearance holes on each end of each rack-mounting plate. The drilled holes should  
be approximately 1 inch deep. This will accommodate any rack-mounting bolt extending past  
the rack-mounting plate when securing the rack to the rack-mounting plate.  
22. For each rack-mounting plate, select at least two suitable hole locations. Select the hole  
locations as close to the threaded hole areas as possible. Be sure the hole locations  
selected at the rear of the rack are accessible.  
23. Drill pass-through holes in the raised-floor panel. The pass-through holes allow the anchor-  
bolts to be inserted into the rack-mounting plate and pass through the raised floor panel to  
the concrete floor.  
Note: You must use a minimum of two anchor bolts for each rack-mounting plate to securely  
attach the rack-mounting plate through the raised-floor panel to the concrete floor. Because  
some of the holes in each rack-mounting plate may align with concrete reinforcement rods  
imbedded in the concrete, some of the rack-mounting plate holes may not be usable.  
1 Rack-Mounting Bolt  
2 Thin Washer  
1
3 Top Plastic Isolator Bushing  
4 Thick Washer  
2
3
4
5 Spacer  
6 Jam Nut  
5
6
7 Leveling Foot  
8 Mounting Plate  
7
8
9 Threaded Hole (Used to secure  
the rack to mounting plate.)  
10 Anchor Bolt Hole  
144  
8
9
10  
11 Traced Pattern (Pattern to be  
traced onto the floor using the  
mounting plate as a template)  
11  
24. Transfer the locations of the anchor bolt holes (exclude the clearance holes drilled for the  
rack-mounting bolts) from the raised-floor panel to the concrete floor directly beneath, and  
mark the hole locations on the concrete floor.  
25. Drill holes in the concrete floor to secure the anchor bolts.  
26. Position the raised-panel floor back into position over the anchor bolt holes.  
27. Position the front-mounting plate within the marked area on the raised-panel floor.  
28. Using your anchor bolts, secure the front rack-mounting plate on top of the raised floor and  
through to the concrete floor.  
29. Position the rear-mounting plate within the marked area on the raised-panel floor.  
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30. Using your anchor bolts, secure the rear rack-mounting plate on top of the raised floor and  
through to the concrete floor.  
31. Replace all raised panels that may have been removed when aligning and securing the  
anchor bolts to the concrete floor.  
32. Align the rack over the front and rear-mounting plates.  
33. Insert each of the rack-mounting bolts assemblies through a leveling foot.  
34. Align the rack-mounting bolts with the threaded holes in each rack-mounting plate. Turn  
each rack-mounting bolt three to four rotations.  
36. Tighten the locking screw on each caster.  
37. Adjust the leveling feet downward as needed until the rack is level. When the rack is level,  
tighten the jam nuts against the base of the rack.  
38. If you have multiple racks that are connected as a suite (bolted to each other), go to  
“Installing Multiple Racks Connected in a Suite”. Otherwise torque the four bolts to 40-50 ft-  
lbs (54-67 nm).  
39. If you are not installing doors on your rack, install the top, left, and right trim panel.  
40. Connect the power distribution system as described in “Connect the Power Distribution  
System”  
41. After the rack is bolted down and you are going to attach a front electrical outlet, go to  
“Attaching Front or Rear AC Electrical Outlet”.  
42. If you are not going to attach a front electrical outlet and you are installing rack doors, go to  
“Attaching Rack Doors”.  
Connecting the Racks in a Suite (applies only to dual node 89.6 TB Configuration)  
If you are installing a suite of racks, do the following:  
1. If they are installed, remove the side panels from each rack. To remove the side panels:  
a. Lift the two panel-release tabs up. See the following illustration for the two panel  
release tab locations.  
b. Pull the panel up and away from the rack chassis. This motion will release the panel  
from the two  
2. Lower J brackets. Store the side panels away from the work area.  
3. Remove the two Z brackets and the two J brackets. These brackets are used to hang the  
side panels. See the following illustration.  
4. Stand facing the first rack and locate the right side.  
5. Install a standoff in the upper-left corner and lower-right corner of the first rack. See the  
following illustration for standoff placement locations.  
6. Locate the second rack’s left side.  
7. Install a standoff in the upper-left corner and lower-right corner of the second rack.  
8. Attach the long foam strip as shown in the following illustration. Position the racks together.  
9. Align the standoff holes. To align the standoff holes, you may have to adjust the leveling  
feet.  
10. Install a screw and washer in all four standoff hole positions, as shown in the following  
illustration, but do not tighten. After the racks are bolted together, level the racks.  
11. Tighten the four screws in the standoff holes.  
12. Install the trim pieces that fit between the front and back racks.  
13. Install the trim piece that fits on top and between the racks.  
14. Install rack filler panels above and below the installed system drawers. The filler panels  
cover and seal the open areas at the front of the rack(s).  
Note: All open areas located in the front of the rack must also be sealed to ensure that  
proper airflow within the rack is maintained.  
15. Connect the cables that go between the racks.  
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16. If you are bolting down the racks, go to either “Attach the Rack to a Concrete Floor” or  
“Attach the Rack to a Concrete Floor Beneath a Raised Floor“ as appropriate in the 7014  
Series Model T00 and Model T42 System Rack Installation Guide – SA38-0641.  
17. If the rack does not have a front door, install the top, left, and right trim panels on all racks. If  
your rack is configured with a front door, wait until you get to step eight before installing it.  
18. If you are installing stabilizers, go to “Step 4. Attach the Stabilizers” in the 7014 Series Model  
T00 and Model T42 System Rack Installation Guide – SA38-0641.  
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Cabling between the Racks  
This section is only applicable to the dual node 89.6 TB configuration of the DR550. At 44.8 TBs of  
raw capacity, the first rack is fully populated. Thus to expand the storage capacity beyond 44.8 TBs,  
an additional rack is required. Cabling between the racks is accomplished with two LC-LC Fibre  
Channel Cables provided with the DR550 and two Ethernet crossover cables (also provided with the  
DR550). The cabling between the racks accomplishes two objectives:  
Connects the second DS4100 to the Fibre channel SAN switches (2005-H08s)  
Connects the second DS4100 to the Ethernet ports on the P5 520 server  
To connect RACK1 with RACK2, the following four connections should be made:  
Rack / EIA  
RACK2 / EIA1  
Device  
DS4100_2  
Ctrl_A  
Connector  
Host 1  
Rack / EIA  
RACK1 / EIA17  
Device  
SAN Switch_1  
Connector  
Port_3  
RACK2 / EIA1  
RACK2 / EIA1  
RACK2 / EIA1  
DS4100_2  
Ctrl_B  
Host 1  
RACK1 / EIA23  
RACK1 / EIA13  
RACK1 / EIA13  
SAN Switch_2  
DR_Engine_1  
DR_Engine_1  
Port_3  
Ethernet  
Ethernet  
DS4100_2  
Ctrl_A  
Ethernet  
Ethernet  
DS4100_2  
Ctrl_B  
It is the customer’s responsibility to connect these cables. The following diagram  
shows the required FC connections. Orange (dotted) cables represent fibre channels  
connections. The black (thin) connections have been done in manufacturing.  
89.6 TB Rack FC Interconnections  
IN  
OUT  
IN  
IN  
IN  
OUT  
OUT  
OUT  
EXP100_1,6  
IN  
IN  
OUT  
OUT  
EXP100_1,6  
EXP100_1,5  
IN  
OUT  
IN  
OUT  
EXP100_1,4  
7316-TF3  
Switch_2  
0
1
2
3
4
5
6
7
IN  
IN  
IN  
OUT  
IN  
OUT  
A
B
EXP100_2,7  
1
2
3
4
5
6
DRS_Engine_2  
OUT  
OUT  
IN  
IN  
OUT  
OUT  
7310-CR3  
Switch_1  
EXP100_2,6  
EXP100_2,5  
0
1
2
3
4
5
6
7
A
B
IN  
IN  
OUT  
IN  
OUT  
OUT  
OUT  
EXP100_2,4  
1
2
3
4
5
6
DRS_Engine_1  
OUT  
OUT  
IN  
IN  
IN  
OUT  
OUT  
IN  
OUT  
OUT  
EXP100_2,3  
EXP100_2,2  
EXP100_1,3  
IN  
IN  
IN  
IN  
EXP100_1,2  
IN  
OUT  
IN  
OUT  
IN  
OUT  
OUT  
EXP100_2,1  
DS4100_2  
EXP100_1,1  
DS4100_1  
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The following diagram shows the required Ethernet connections (green solid lines) that must be  
done by the customer between the racks.  
8 9 .6 T B R a ck E th e rn e t In te rc o n n e ctio n s  
IN  
O U T  
IN  
O U T  
E X P 1 00 _1 ,6  
IN  
IN  
O U T  
O U T  
IN  
IN  
O U T  
O U T  
E X P 1 00 _1 ,6  
E X P 10 0 _1 ,5  
IN  
O U T  
IN  
O U T  
E X P 1 00 _1 ,4  
7 3 16 -T F 3  
S w itc h_ 2  
0
1
2
3
4
5
6
7
IN  
O U T  
IN  
O U T  
A
E X P 1 0 0_ 2,7  
B
1
2
3
4
5
6
D R S _ E n g in e _ 2  
IN  
IN  
O U T  
O U T  
IN  
IN  
O U T  
O U T  
7 31 0 -C R 3  
S w itc h_ 1  
E X P 10 0_ 2,6  
E X P 10 0 _2,5  
0
1
2
3
4
5
6
7
A
B
IN  
O U T  
O U T  
O U T  
IN  
O U T  
1
2
3
4
5
6
E X P 10 0_ 2 ,4  
D R S _ E n g in e _ 1  
IN  
IN  
IN  
IN  
O U T  
O U T  
IN  
O U T  
O U T  
IN  
O U T  
E X P 1 00 _2 ,3  
E X P 1 00 _ 2,2  
E X P 1 0 0_ 1,3  
IN  
IN  
IN  
O U T  
O U T  
E X P 10 0 _1,2  
IN  
O U T  
IN  
O U T  
IN  
O U T  
E X P 1 00 _2 ,1  
D S 41 0 0_ 2  
E X P 100 _ 1 ,1  
D S 4 1 00 _1  
Cabling to the customer’s Ethernet / IP Network  
The DR550 provides for connecting to the customers Ethernet network using either 10/100 copper  
connections or gigabit fibre connections. For DR550 single node configurations, only one Ethernet  
connection is needed. For DR550 dual node configurations, four Ethernet connections are required  
(this enables HACMP failover if network problems occur). For the dual node configurations, two  
connections should be made to each of two customer provided subnets. Typically, it is expected  
that the customer will connect the DR550 to their existing network, including existing customer  
provided Ethernet switches.  
Single Node Configurations  
The following diagrams show the connections from an Ethernet perspective. With only one  
processing node, there is only a single Ethernet connection to the existing network. The type of  
connection (copper or fiber optic) is based on the adapter in the DR550. This choice is made when  
the DR550 is ordered.  
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S in g le N o d e  
1 0 /1 0 0 /1 0 0 0 (C o p p e r) E th e rn e t C o n n e c tiv ity  
IB M s u p p lie d E th e rn e t  
c ro s s o v e r c a b le s  
C trlA  
C trlB  
D S 4 1 0 0  
P 5 5 2 0  
S ys te m  
b o a rd  
H M C 1  
H M C 2  
1 0 /1 0 0 /1 0 0 0 (T 5 )  
1 0 /1 0 0 /1 0 0 0 (T 6 )  
U S B 0 (T 7 )  
U S B 1 (T 8 )  
C u s to m e r s u p p lie d  
E th e rn e t c a b le s  
1 0 /1 0 0 /1 0 0 0 E N S w itc h # 1  
(c u s to m e r's n e tw o rk )  
S in g le N o d e  
G ig a b it (F ib e r O p tic ) E th e rn e t C o n n e c tiv ity  
IB M s u p p lie d E th e rn e t  
c ro s s o v e r c a b le s  
C trlA  
C trlB  
D S 4 1 0 0  
P 5 5 2 0  
S ys te m  
b o a rd  
H M C 1  
H M C 2  
1 0 /1 0 0 /1 0 0 0 (T 5 )  
1 0 /1 0 0 /1 0 0 0 (T 6 )  
U S B 0 (T 7 )  
U S B 1 (T 8 )  
C u s to m e r s u p p lie d  
E th e rn e t c a b le s  
G ig a b it E N S w itc h # 1  
(c u s to m e r's n e tw o rk )  
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Dual Node Configurations  
Boot is used to indicate the primary connection. There is one Ethernet connection from both  
engine_1 and engine_2. Standby is provided as a backup connection in the event of a network  
failure to provide an alternate network path.  
The diagrams below show the connections to be made from each engine (P5 520) to the customer’s  
pair of 10/100 or gigabit Ethernet switches.  
For connecting to a gigabit Ethernet network, the boot (primary) connections are made from the first  
port of the 2 Port Gigabit Ethernet SX PCI-X adapters in engine_1 and engine_2 to the customer’s  
gigabit Ethernet switch (Switch1) .Switch 1 will carry network traffic in a normal situations. The  
standby (backup) connections are made from the second port of the 2 Port Gigabit Ethernet SX PCI-  
X Adapter installed on engine_1 and engine_2 to the customer’s gigabit Ethernet switch (Switch2).  
Switch2 will carry the network traffic to the DR550 when there is a network failure associated with  
connections to Switch1. All gigabit Ethernet connections are to use fiber optic cabling.  
Dual Node  
10/100/1000 (Copper) Ethernet Connectivity  
IBM supplied Ethernet  
crossover cables  
IBM supplied Ethernet  
crossover cables  
CtrlA  
CtrlB  
CtrlA  
CtrlB  
DS4100#2 (in Rack B)  
DS4100#1 (in Rack A)  
P5 520 #2 (DRS_Engine_2)  
P5 520 #1 (DRS_Engine_1)  
System  
board  
System  
board  
HMC1  
HMC2  
HMC1  
HMC2  
10/100/1000 (T5)  
10/100/1000 (T6)  
10/100/1000 (T5)  
10/100/1000 (T6)  
USB0 (T7)  
USB1 (T8)  
USB0 (T7)  
USB1 (T8)  
HACMP standby - customer supplied cables  
HACMP boot connection  
HACMP boot connection  
Customer supplied  
Ethernet cables  
Customer supplied  
Ethernet cables  
10/100/1000 EN Switch #1  
(customer's network)  
10/100/1000 EN Switch #2  
(customer's network)  
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Dual Node  
Gigabit (Fiber Optic) Ethernet Connectivity  
IBM supplied Ethernet  
crossover cables  
IBM supplied Ethernet  
crossover cables  
CtrlA  
CtrlB  
CtrlA  
CtrlB  
DS4100#2  
DS4100#1  
(in Rack A)  
(in Rack B)  
P5 520 #2  
(DRS_Engine_2)  
P5 520 #1  
(DRS_Engine_1)  
System  
board  
System  
board  
HMC1  
HMC2  
HMC1  
HMC2  
10/100/1000 (T5)  
10/100/1000 (T6)  
10/100/1000 (T5)  
10/100/1000 (T6)  
USB0 (T7)  
USB1 (T8)  
USB0 (T7)  
USB1 (T8)  
HACMP standby - customer supplied cables  
HACMP boot connection  
Customer supplied  
Ethernet cables  
HACMP boot connection  
Customer supplied  
Ethernet cables  
Gigabit EN Switch #1  
(customer's network)  
Gigabit EN Switch #2  
(customer's network)  
Setting up the Management Console  
DR550 includes an integrated management console. This console is already connected to each of  
the P5 520 servers and to the HMC. Connections are made through the Netbay LCM (Local  
Console Manager). To interact with the system software interfaces or to run diagnostics from a  
DVD-RAM, it is necessary to use the integrated console.  
Userid and Password  
The userid for the HMC is HSCROOT with a password of ABC123. You should change this  
password as part of the initial installation. Please review your password requirements and create a  
password that is appropriate to your installation.  
Changing Server Names  
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You may normally press either the Print Screen key or press the Control key twice to access the  
OSCAR® (On Screen Configuration and Activity Reporting) interface. To modify server names on  
OSCAR, press Print Screen and then click Setup – Names – Modify to access the screen that  
displays the old name and prompts you to add a new name. Enter a new server name and click OK  
in the Modify screen; then click OK again in the Names screen., If you do not do this the system will  
be in a suspended state until you press the Print Screen twice.  
Using the Num Lock key and the keypad in OSCAR to soft switch to servers by port number will  
only work when you first set the Num Lock key for a server. For example, when you set Num Lock  
on server A, the soft switch to server B and then back to Server A, the LED light on your keyboard  
will be lit, but Num Lock will no longer be activated for Server A. You can resolve this by pressing  
Num Lock twice to reset, or avoid it by either using your mouse or the number set on the main part  
of your keyboard to switch to a different server.  
The following diagrams show the connections made in the factory for the single node and dual node  
configurations.  
Single Node - All Configurations  
P5 520 (DRS_Engine)  
System  
board  
HMC1  
HMC2  
10/100/1000 (T5)  
10/100/1000 (T6)  
USB0 (T7)  
USB1 (T8)  
Ethernet Crossover  
Cat 5 cable connected to  
cable - IBM Supplied  
USB Conversion Option  
cable (78P5833 -  
7310-CR3 HMC  
7316-TF3 FC 4269 ) - IBM  
Supplied  
Netbay LCM  
7316-TF3 Console with  
KVM switch (FC 4202)  
and IBM supplied video,  
keyboard and mouse  
cables (FC 4242)  
Cat 5 cable connected to  
CT2 Conversion Option  
cable (32P1637) connected  
to Out port in HMC server -  
IBM Supplied  
Modular phone cable (IBM  
Supplied) plugged into right  
side phone jack in HMC and  
connected to analog phone  
jack (supplied by customer)  
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Dual Node - All Configurations  
Ethernet Crossover  
cables - IBM Supplied  
P5 520 #2 (DRS_Engine_2)  
P5 520 #1 (DRS_Engine_1)  
System  
board  
System  
board  
HMC1  
HMC2  
HMC1  
HMC2  
10/100/1000 (T5)  
10/100/1000 (T6)  
10/100/1000 (T5)  
10/100/1000 (T6)  
USB1 (T7)  
USB2 (T8)  
USB1 (T7)  
USB2 (T8)  
Cat 5 cable connected to USB  
Conversion Option cable (p/n  
78P5833 - 7316-TF3 FC 4269 ) -  
IBM Supplied  
Cat 5 cable connected to USB  
Conversion Option cable (p/n  
78P5833 - 7316-TF3 FC 4269 ) -  
IBM Supplied  
7310-CR2 HMC  
Netbay LCM  
7316-TF3 Console with  
KVM switch (FC 4202)  
and IBM supplied video,  
keyboard and mouse  
cables (FC 4242)  
Cat 5 cable connected to CT2  
Conversion Option cable (p/n 32 1637)  
P
connected to Out port in HMC server -  
IBM Supplied  
Moar phone cable (IBM  
supplied) plugged into right  
side phone jack in HMC and  
connected to analog phone  
jack (supplied by customer)  
As an option, you can attach an external monitor using the serial ports on the P5 520s. To interact  
with the system software interfaces or to run diagnostics from a DVD-RAM using an external device,  
you will need to do the following:  
Connect a terminal (or PC) to the serial port FS1 (on the front of the unit) using a null-  
modem cable (RJ45 to 9 pin Serial cable which is provided by IBM)  
Your PC may need to use an emulator, such as HyperTerminal, often supplied with Windows family  
operating systems. Set the emulation mode to vt100 and use the following communication settings:  
19200 baud  
8 bit  
1 stop bit  
No parity  
Xon/Xoff  
The following procedure is to connect the ASCII (tty) terminal (or PC) to the P5 520 (this is provided  
as information only as it is recommended that you use the integrated console for all DR550  
management activity:  
1. Before doing this step, read and understand “Read the Safety Notices”.  
2. This system drawer is equipped with serial port 1 located in the front (FS1) and rear (S1) of  
the system.  
3. Use an RJ-45 to 9-pin serial null modem cable (IBM supplied) to connect to the front serial  
port FS1.  
4. When using FS1, the rear serial port 1 is deactivated.  
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5. Use a 9-pin to 9-pin serial converter cable (customer supplied) when connecting to the rear  
serial port 1.  
An ASCII (tty) terminal must be used to configure both P5 520 servers. If you have a single terminal,  
you may connect it to one P5 520 and configure the server. Then connect it to the other P5 520  
server and configure it. Thus only one terminal is needed as the console in setting up the DR550.  
For convenience, the front (FS1) serial port is often preferred.  
Dual Node Configurations: Note that P5 520 engine_1 (also referred to as drs_engine_1) is  
located in Rack1 position 13. P5 520 engine_2 (also referred to as drs_engine_2) is located in  
Rack1 position 19. Also refer to the Cabling between the Racks section for an illustration of the  
location of engine_1 and engine_2. It is recommended that you disconnect the cable at the server  
side when the console is not in use.  
Connecting AC Power  
Check the AC Outlets  
Refer to the 7014 Series Model T00 and Model T42 Installation Guide for additional information in  
the installation and setup of the 7014 Series Model T00 rack.  
Before plugging the rack into the AC power source, do the following checks on the AC power  
source.  
CAUTION: Do not touch the receptacle or the receptacle faceplate with anything other than  
your test probes before you have met the requirements in step 8.  
1. Turn off the branch circuit breaker for the ac power outlet that the rack will plug into. To the  
circuit breaker switch, attach tag S229-0237, which reads “Do Not Operate”.  
Note: All measurements are made with the receptacle face plate in the normal installed  
position.  
2. Some receptacles are enclosed in metal housings. For this type of receptacle, do the  
following:  
a. Check for less than 1 volt from the receptacle case to any grounded metal structure  
in the building, such as a raised-floor metal structure, water pipe, building steel, or  
similar structure.  
b. Check for less than 1 volt from the receptacle ground pin to a grounded point in the  
building.  
Note: If the receptacle case or face plate is painted, be sure the probe tip penetrates  
the paint and makes good electrical contact with the metal.  
c. Check the resistance from the receptacle ground pin to the receptacle case. Check  
resistance from the ground pin to the building ground. The readings should be less  
than 1.0 ohm, which indicates the presence of a continuous grounding conductor.  
3. If any of the three checks made in sub step 2 are not correct, remove the power from the  
branch circuit and make the wiring corrections; then check the receptacle again.  
Note: Do not use a digital multi-meter to measure grounding resistance in the following  
steps.  
4. Check for infinite resistance between the ground pin of the receptacle and each of the phase  
pins. This is a check for a wiring short to ground or a wiring reversal.  
5. Check for infinite resistance between the phase pins. This is a check for a wiring short.  
CAUTION: If the reading is other than infinity, do not proceed! Have the customer  
make necessary wiring connections before continuing. Do not turn on the branch  
circuit CB until all the above steps are satisfactorily completed.  
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6. Turn on the branch circuit breaker. Measure for the appropriate voltages between phases. If  
no voltage is present on the receptacle case or grounded pin, the receptacle is safe to touch.  
7. With an appropriate meter, verify that the voltage at the ac outlet is correct.  
8. Verify that the grounding impedance is correct by using the ECOS 1020, 1023, B7106,  
C7106, or an appropriately approved ground-impedance tester.  
Cabling AC  
The DR550 rack(s) have sets of AC power rails (left and right) traversing vertically in the rear of the  
rack cabinet. Each rail in a set should be connected to a different AC power feed if that is available.  
This is to enhance the availability of the rack components. Each power source should be 220V or  
200V single phase rated at 30 amps.  
For the 5.6 and 11.2 TB configurations, there are two power rails. For the 22.4 and 44.8 TB offering,  
there are four power rails. For the 89.6 TB offering, there will be eight power rails, 4 per rack. Power  
cords are shipped with each rack (one per rail) to enable cabling to AC power above or below each  
rack. Power cords come with NEMA L6-30 connectors.  
Each device in the rack is connected to the AC Power Rails. When shipped from the factory each  
component will have the AC power switch in the OFF position. The SAN Switch (one in the single  
node configuration or two in the dual node configuration) do not have an AC switch, and thus will be  
powered up as soon as the rails become energized.  
Power on Sequence  
The devices in the rack should be powered on in the following sequence:  
1. SAN Switch(es) (Before proceeding to step 3, confirm that the SAN Switch(es) have  
completed their power on sequencing. This is indicated with a green light showing for  
power.)  
2. DS4000 EXP100 Serial ATA drives (0 to 14 devices depending on the disk capacity  
installed)  
3. DS4100 (single device except for 89.6 TB configurations which has two)  
4. P5 520 #1 (located at EIA 13-16 in the rack)  
5. P5 520 #2 (located at EIA 19-22 in the rack – this is only present in the dual node  
configurations)  
Similarly, should power need to be shut down, the reverse of the power on sequence should be  
followed (once the applications and operating systems have been shutdown):  
1. P5 520 #2 (located at EIA 19-22 in the rack – this is only present in the dual node  
configurations)  
2. P5 520 #1 (located at EIA 13-16 in the rack)  
3. DS4100 (single device except for 89.6 TB configurations which has two)  
4. DS4000 EXP100 Serial ATA drives (0 to 14 devices depending on the disk capacity  
installed)  
5. SAN Switch(es)  
Connect the Drawer and Device Cables  
The DR550 rack(s) are preconfigured at the factory with all drawers and device cables installed. To  
check out the system, refer to the RS/6000 and eServer pSeries Diagnostics Information for Multiple  
Bus Systems and follow the instructions in the installation checkout procedure.  
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Configuring the P5 520 Servers  
The P5 520 servers within the IBM TotalStorage Data Retention are shipped with particular AIX  
security settings. These settings will not allow remote administration tasks initiated via commands  
like telnet, remote shell (rsh), file transfer protocol (ftp) or similar. Therefore, you should use the  
integrated console for management activities. (You can use an ASCII (tty) terminal if needed – a  
connection must be established using the Serial Port 1 of each P5 520 server to administer  
(configure) the P5 520 server. Note that one ASCII terminal may be used by connecting to one  
server at a time. The procedure for physically attaching the ASCII (tty) terminal was addressed in  
the Installation and Activation section. The ASCII terminal, when attached to Serial Port 1, will be  
known in AIX as tty0.)  
User Accounts  
To provide a greater level of security, DR550 is setup with limited access. These restrictions are  
built into the DR550 as follows:  
Limited user definitions  
Limited access to commands from certain accounts  
No remote access with authority to make changes  
Login  
Login with secure shell (ssh) is required for the AIX accounts (dr550, dr550adm, ibmce and root).  
User Accounts  
The following user accounts have been created. Each has a specific role when using the DR550.  
Passwords should be changed in accordance with company policy and guidelines. To enhance  
security, certain user accounts do not have any change authority and other accounts can only be  
accessed from the integrated console. The following user accounts have been created, with the  
following roles and restrictions specified:  
AIX  
Account  
dr550  
Roles  
Password set at Factory  
dr550  
Access via integrated console to P5 520 servers  
(VTY 0) or via the serial port on the front of the P5  
520 server (tty 0) – It is recommended that you use  
the integrated console  
no remote access  
Only user who can ‘su’ to root  
Home directory /home/dr550  
Shell /bin/ksh  
dr550adm  
Access via integrated console or from remote ASCII dr550adm  
terminal  
Home directory /home/dr550adm  
Shell - /bin/ksh  
ibmce  
root  
console access and remote access  
home directory /home/ibmce  
shell - /bin/ksh  
no direct login  
su allowed only from dr550 account  
Ability to view log files and perform SM Client tasks  
ibmce  
d3rv1sh – this password  
will need to be changed  
during the initial  
installation. It is initially  
setup to require a change  
at the initial login.  
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System Storage Archive Manager  
Account  
hacmpadm  
Roles  
Password set at Factory  
chang3Me  
System Storage Archive Manager ID for use with  
HACMP scripts  
Has TSM operator authority  
Password set to not expire (you may still want to  
change it)  
admin  
System Storage Archive Manager Administrator ID  
Admin login and password is for all TSM  
administrative usage  
admin  
http;//<server ip / dns name>:1580  
It is the customer’s responsibility to change the default passwords provided above and to  
record and protect the new passwords. Changing the password should be done during the  
initial installation. The password for root must be changed during the initial installation.  
Changing the password for the TSM hacmpadm userid will also require a change in one of  
the scripts provided (see Changing the TSM HACMPADM Password)  
Configuring the Single Node System (P5 520 Server)  
The System Storage DR550 single node configuration consists of a single P5 520 server. No  
cluster configuration is included. It is important to understand how the single node configurations  
are built so you can make the proper changes to incorporate the DR550 in to your network.  
DR550 has been configured at the factory with specific settings. Some of these will need to be  
changed. The setup process requires changing one IP address. The DR550 must have network  
access to the applications which create or manage data that is to be retained. The DR550 must be  
connected in to the customer’s IP network using the Ethernet adapter in slot 1 of the P5 520  
server(s). This adapter can either be used to connect to a copper network (must order the TX  
adapter) or a fiber optic network (must order the SX adapter) as referenced earlier in this document.  
Connecting to Gigabit Ethernet (Fibre) Network  
The following diagram shows the network as configured at the factory. The IP address that must be  
changed for integration into the customer’s IP network is the address for the single P5 520 server.  
You do not need to configure any other addresses on the DR550.  
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Single Node - SX adapter  
IP Addresses  
192.168.5.102  
192.168.4.101  
CtrlA  
CtrlB  
DS4100  
P5 520  
System  
board  
HMC1  
HMC2  
10/100/1000 (T5)  
10/100/1000 (T6)  
USB0 (T7)  
USB1 (T8)  
192.168.1.11  
Gigabit EN Switch #1  
(customer's network)  
The following table shows the IP addresses associated with the server, storage and customer  
network. Please note that some addresses may need to be changed while others should not be  
changed.  
IP Address  
DRS_Engine_1  
192.168.1.11  
192.168.4.24  
192.168.5.26  
192.168.4.101  
192.168.5.102  
IP Description  
Device  
Configuration Need?  
drs_engine  
AIX  
AIX  
AIX  
To be changed  
Do not change  
Do not change  
Do not change  
Do not change  
drs_engine_DS40001_ctrlA  
drs_engine_DS40001_ctrlB  
drs_DS40001_ctrlA  
DS4100  
DS4100  
drs_DS40001_ctrlB  
Preconfigured TCP/IP addresses for gigabit Ethernet networks  
Connecting to a 10/100/1000 Mbps Ethernet (copper) Network  
To connect to a 10/100/1000 Mbps Ethernet network (or 10/100 network), the following diagram  
shows how the DR550 is configured at the factory.  
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Single Node - TX adapter  
IP Addresses  
192.168.5.102  
192.168.4.101  
CtrlA  
CtrlB  
DS4100  
P5 520  
System  
board  
HMC1  
HMC2  
10/100/1000 (T5)  
10/100/1000 (T6)  
USB0 (T7)  
USB1 (T8)  
192.168.1.11  
Gigabit EN Switch #1  
(customer's network)  
The following table shows the IP addresses associated with the server, storage and customer  
network. Please note that some addresses may need to be changed while others should not be  
changed.  
IP Address  
DRS_Engine_1  
192.168.1.11  
192.168.4.24  
192.168.5.26  
192.168.4.101  
192.168.5.102  
IP Description  
Device  
Configuration Need?  
drs_engine  
AIX  
AIX  
AIX  
To be changed  
Do not change  
Do not change  
Do not change  
Do not change  
drs_engine_DS40001_ctrlA  
drs_engine_DS40001_ctrlB  
drs_DS40001_ctrlA  
DS4100  
DS4100  
drs_DS40001_ctrlB  
Preconfigured TCP/IP addresses for 10/100/1000t Ethernet networks  
Important: Make sure to use the correct adapter(s) and port(s) on the IBM eServer p5 520 server(s)  
when connecting to your network; check the interface(s) during configuration. Do not connect the  
IBM System Storage DR550 to your network if you already use the factory IP addresses for any  
other device within your network environment.  
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Procedure for Changing IP Address  
To configure the DR550 for use within your network you must change one IP address from its  
factory setting. The change is made to the P5 520 server.  
Important: Do not change the factory IP configuration for the DS4100 controllers or  
any IP address on the IBM TotalStorage SAN Switch B16.  
The following table, which was also provided in the Site Preparation and Planning Section of this  
document, may be helpful in recording the IP addresses to be used in your operational environment.  
IP Description  
drs_engine  
IP Address from Factory  
192.168.1.11  
IP Address in Network  
There are different possible ways to change the IP settings. There are various AIX commands,  
which are available for these tasks. For convenience, we recommend that you use the System  
Management Interface Tool (SMIT) that is part of AIX. This is a quick and efficient tool, and in  
addition, the SMIT session is logged into a file (smit.log); the log file can be used to analyze a  
situation in case of problems.  
Single node configuration steps  
Most settings are done using the System Management Interface Tool (SMIT) of AIX. SMIT is an  
interactive interface application designed to simplify system management tasks. We start SMIT on  
the AIX command line prompt by typing smitty. The smitty command displays a hierarchy of menus  
that can lead to interactive dialogues. SMIT builds and runs commands as directed by the user.  
Step 1 - Obtain 1 IP address from your network administrator  
The first step is to set a new address in conformance with your network. You need to obtain one IP  
address from your network administrator. It is suggested that you create a table where you write the  
factory IP address and the actual IP address side by side as illustrated. The following steps include  
a sample address. Your address will most likely be different.  
IP description  
AIX interface  
Factory IP  
address  
Actual IP address  
drs_engine  
en0  
192.168.1.21  
255.255.255.0  
100.100.51.121  
255.255.255.0  
Step2 - Connect to drs_engine through the management console  
1. Login to the IBM eServer p5 520 server drs_engine with user dr550 through the management  
console.  
Login DR550  
Password xxxxxxx  
2. Once successfully logged on as dr550, issue the AIX command su - root to switch to root. Now  
you have the necessary AIX system rights to change the network settings.  
Password xxxxxx  
Step 3 - Edit the /etc/hosts file on drs_engine  
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1. First of all create a copy of the /etc/hosts file that is shipped from factory (see Preconfigured  
/etc/hosts file on drs_engine (excerpt)) with the AIX command cp /etc/hosts /etc/hosts.factory.  
Preconfigured /etc/hosts file on drs_engine (excerpt)  
127.0.0.1  
loopback localhost  
# loopback (lo0) name/address  
192.168.4.24 drs_engine2_FAStT1_ctrlA drs_engine  
192.168.5.26 drs_engine2_FAStT1_ctrlB drs_engine  
192.168.1.21 drs_engine  
2. Open the /etc/hosts file with an editor of your choice, for instance use vi (AIX command to start vi  
and open the file is vi /etc/hosts).  
If you are not familiar with AIX editors, you may want to use xedit, an X-window based editor. For  
the latter, you first need to start an X-session. Start the X-session with the AIX command startx  
(see startx manpages for details for issuing man startx). Then open the /etc/hosts file with the  
AIX command xedit /etc/hosts, this will open a graphical editor session.  
Scroll down to the appropriate line in the hosts file.  
Change the preconfigured address according to the table you have prepared in Step 1. Only  
change this address, do not change addresses not listed in the table above, or any words in the  
/etc/hosts file.  
Custom-made /etc/hosts file on drs_engine (excerpt)  
127.0.0.1  
loopback localhost  
# loopback (lo0) name/address  
192.168.4.24 drs_engine2_FAStT1_ctrlA drs_engine  
192.168.5.26 drs_engine2_FAStT1_ctrlB drs_engine  
100.100.51.121 drs_engine (remember, this is a sample address – you will need to provide the  
address provided by your network administrator)  
3. Save the file and exit the editor by pressing Save and Close on the scroll bar.  
Step 4 - Change the TCP/IP address for the interface en3  
1. From the AIX command line start SMIT Change / Show Characteristics of a Network Interface  
with the command smitty chinet.  
2. Select the network interface you want to change, en0, until it is highlighted. Press Enter to  
change. In the INTERNET ADDRESS (dotted decimal) field, type the new IP address that was  
provided by the network administrator (100.100.51.121 is our sample address). In the Network  
MASK (hexadecimal or dotted decimal) field, type the network mask 255.255.255.0 of the new  
network. Press Enter.  
3. Check the result of the command at the COMMAND STATUS window of SMIT. The Command  
field shows OK while the text below says en0 changed. Escape SMIT by pressing F10.  
Step 5 - Verify the new IP address  
From the AIX command line use the command ping for all the addresses, especially the new  
address, to verify their correct working.  
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Ping xx.xx.xx.xx hit ctrl c to break out of the ping command  
Step 6 - Edit the IBM System Storage Archive Manager client option file (dsm.sys)  
You need to adjust the IBM Tivoli Storage Manager (ITSM) client system options file, so that the  
ITSM API or any ITSM client (dsmadmc) can find the IBM System Storage Archive Manager server.  
On the p5 520 server, replace the value in the dsm.sys file for the tcpserveraddress with your new  
HACMP cluster service address. We recommend that you do NOT use a dot address, for instance  
100.100.51.121, instead, use the TCP/IP domain name instead, that is drs_engine.  
Tip: When using the TCP/IP domain name for the tcpserveraddress field in the IBM  
System Storage Archive Manager client system options file (dsm.sys), you do not  
need to change the value after a network reconfiguration. This is not true, when you  
use the dot address.  
Step 7 - Logoff all sessions  
After successful configuration you should exit all shells with the AIX command exit. Depending on  
the actual shells, you must type the exit command more than once. For example, enter exit one  
time to close the shell of root and one time to close the shell of dr550. Repeat it until you see the  
AIX login prompt on the management console session.  
Configuring the Dual Node System (P5 520 Servers)  
The System Storage DR550 dual node offering is composed of a two node cluster (using HACMP),  
in an active – passive mode. It has been configured for automatic failover with the primary node  
being drs_engine1. Once the primary node has been recovered, then fall back will occur  
automatically.  
During the failover, the cluster will automatically move the resources, such as the physical disks,  
logical volumes, and file systems to the surviving node. System Storage Archive Manager will  
automatically start and allow for data access activities to continue. When the fall back occurs, the  
cluster will stop System Storage Archive Manager from running and start it on the primary node,  
along with all the other resources.  
It is important to understand the network topology when configuring HACMP. For example, it is  
important to understand which IP addresses refer to the BOOT (PUBLIC or customers network)  
network, the SERVICE (or cluster IP Address) and the STANDBY (the customers IP address on a  
different subnet that will provide connectivity in the event of a failure of the BOOT IP address).  
The DR550 has been configured at the factory with the fore mentioned IP addresses. The setup  
process requires changing five IP addresses to their network IP addresses on both nodes. At a  
minimum, three areas of the DR550 must be configured as a part of initial setup as follows:  
1. IP Network Configuration - The DR550 must have IP network access to the applications  
which create the data to be retained. The DR550 must be connected into the customer’s IP  
network using:  
a. four 10/100 copper Ethernet ports (links)  
or  
b. four gigabit fiber optic Ethernet ports (links)  
Each of these four ports must be configured with IP addresses consistent with the  
customer’s IP address schema.  
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2. HACMP Reconfiguration – After the four IP addresses have been configured that are  
consistent with the customer’s IP address schema, HACMP must be reconfigured with these  
IP addresses specified.  
3. Change /usr/tivoli/tsm/client/ba/bin/dsm.sys:  
SErvername TSM  
COMMmethod  
TCPPort  
TCPip  
1500  
TCPServeraddress 192.168.1.22 <=== cluster ip  
address or DNS host name  
The following sections explain how to configure each of the above steps.  
IP Network Address Configuration  
The IBM System Storage DR550 can connect to a 10/100/1000 Mbps copper based Ethernet  
network, or 1000 Mbps (gigabit) fiber optic based Ethernet network. Setup and configuration for  
connecting to 10/100/1000 Mbps and the gigabit Ethernet networks is addressed in the following  
sections. There is one dual port network adapter in each P5 520 server. The IBM Dual Port Gigabit  
Ethernet-SX PCI-X Adapter or IBM Dual Port Base TX Ethernet adapter is found in the P5 520s  
(PCI-X slot 1). This adapter is used to connect to the customer’s Ethernet network.  
To use the IBM System Storage DR550 you must change the IP network addresses set at the  
factory to conform to your IP network address schema. This results in one task: the setting of IP  
addresses for multiple adapters.  
Connecting to Gigabit Ethernet (Fibre) Network  
The following diagram shows the network as configured at the factory. The addresses that must be  
changed for integration into the customer’s IP network are stored on both P5 520 servers.  
Addresses for both nodes are stored on each server. You do not need to configure any other  
addresses on the DR550.  
The following table shows the IP addresses associated with the servers, storage and customer  
network. Please note that some addresses may need to be changed while others should not be  
changed.  
IP Address  
DRS_Engine_1  
192.168.1.21  
192.168.2.10  
192.168.1.22  
192.168.3.10  
192.168.4.23  
192.168.5.25  
192.168.4.103  
192.168.5.104  
DRS_Engine_2  
192.168.1.23  
192.168.2.11  
192.168.3.11  
IP Description  
drs_engine1_boot  
drs_engine1_stdby  
Device  
Configuration Need?  
AIX  
AIX  
To be changed  
To be changed  
To be changed  
Do not change  
Do not change  
Do not change  
Do not change  
Do not change  
drs_cluster_svc  
AIX / HACMP  
AIX / HACMP  
AIX  
AIX  
DS4100  
DS4100  
drs_engine1_hrtbeat  
drs_engine1_DS40002_ctrlA  
drs_engine1_DS40002_ctrlB  
drs_DS40002_ctrlA  
drs_DS40002_ctrlB  
drs_engine2_boot  
drs_engine2_stdby  
drs_engine2_hrtbeat  
AIX  
AIX  
To be changed  
To be changed  
Do not change  
AIX/HACMP  
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192.168.4.24  
192.168.5.26  
192.168.4.101  
192.168.5.102  
drs_engine2_DS40001_ctrlA  
drs_engine2_DS40001_ctrlB  
drs_DS40001_ctrlA  
drs_DS40001_ctrlB  
AIX  
AIX  
DS4100  
DS4100  
Do not change  
Do not change  
Do not change  
Do not change  
Preconfigured TCP/IP addresses for gigabit Ethernet networks  
Dual Node  
Gigabit (Fiber Optic) IP Addresses  
192.168.5.102  
192.168.4.101  
192.168.5.104  
192.168.4.103  
CtrlA  
CtrlB  
CtrlA  
CtrlB  
DS4100#2 (in Rack B)  
DS4100#1 (in Rack A)  
P5 520 #2 (DRS_Engine_2)  
P5 520 #1 (DRS_Engine_1)  
System  
board  
System  
board  
HMC1  
HMC2  
HMC1  
HMC2  
10/100/1000 (T5)  
10/100/1000 (T6)  
10/100/1000 (T5)  
10/100/1000 (T6)  
USB0 (T7)  
USB1 (T8)  
USB0 (T7)  
USB1 (T8)  
192.168.2.11 HACMP standby connection  
192.168.2.10 HACMP standby connection  
192.168.1.21  
HACMP boot  
connection  
192.168.1.23  
HACMP boot  
connection  
Gigabit EN Switch #1  
(customer's network)  
Gigabit EN Switch #2  
(customer's network)  
To configure the DR550 for use within your network you have to change five IP addresses from their  
factory settings. The changes are made on each of the P5 520 servers. No changes are needed on  
the DS4100 or the 2005-B16.  
The following table, which was also provided in the Site Preparation and Planning Section of this  
document, may be helpful in recording the IP addresses to be used in your operational environment.  
IP Description  
IP Address from Factory  
192.168.1.21  
192.168.2.10  
IP Address in Network  
drs_engine1_boot  
drs_engine1_stdby  
drs_engine2_boot  
drs_engine2_stdby  
drs_cluster_svc  
192.168.1.23  
192.168.2.11  
192.168.1.22  
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Connecting to 10/100/1000 Ethernet (Copper) Network  
The connection to the customer’s 10/100/1000 Mbps Ethernet (copper) network is provided by the  
IBM Dual Port Base TX Ethernet-PCI-X Adapter, located in PCI slot 1 (on the very left side) of each  
P5 520 server.  
This is illustrated in the figure below. It is important not to change the IP addresses on the P5 520  
servers for the attachment of the DS4100 servers nor change the IP addresses on the DS4100  
storage servers.  
Dual Node  
10/100/1000 (Copper) IP Addresses  
192.168.5.102  
192.168.4.101  
192.168.5.104  
192.168.4.103  
CtrlA  
CtrlB  
CtrlA  
CtrlB  
DS4100#2 (in Rack B)  
DS4100#1 (in Rack A)  
P5 520 #2 (DRS_Engine_2)  
P5 520 #1 (DRS_Engine_1)  
System  
board  
System  
board  
HMC1  
HMC2  
HMC1  
HMC2  
10/100/1000 (T5)  
10/100/1000 (T6)  
10/100/1000 (T5)  
10/100/1000 (T6)  
USB0 (T7)  
USB1 (T8)  
USB0 (T7)  
USB1 (T8)  
192.168.2.11 HACMP standby connection  
192.168.2.10 HACMP standby connection  
192.168.1.21  
HACMP boot  
connection  
192.168.1.23  
HACMP boot  
connection  
10/100/1000 EN Switch #1  
(customer's network)  
10/100/1000 EN Switch #2  
(customer's network)  
The following table shows the IP addresses associated with the servers, storage and customer  
network. Please note that some addresses may need to be changed while others should not be  
changed.  
IP Address  
DRS_Engine_1  
192.168.1.21  
192.168.2.10  
192.168.1.22  
192.168.3.10  
192.168.4.23  
192.168.5.25  
IP Description  
drs_engine1_boot  
drs_engine1_stdby  
Device  
Configuration Need?  
AIX  
AIX  
To be changed  
To be changed  
To be changed  
Do not change  
Do not change  
Do not change  
drs_cluster_svc  
AIX / HACMP  
AIX / HACMP  
AIX  
drs_engine1_hrtbeat  
drs_engine1_DS40002_ctrlA  
drs_engine1_DS40002_ctrlB  
AIX  
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192.168.4.103  
192.168.5.104  
DRS_Engine_2  
192.168.1.23  
192.168.2.11  
192.168.3.11  
192.168.4.24  
192.168.5.26  
192.168.4.101  
192.168.5.102  
drs_DS40002_ctrlA  
drs_DS40002_ctrlB  
DS4100  
DS4100  
Do not change  
Do not change  
drs_engine2_boot  
drs_engine2_stdby  
drs_engine2_hrtbeat  
drs_engine2_DS40001_ctrlA  
drs_engine2_DS40001_ctrlB  
drs_DS40001_ctrlA  
AIX  
AIX  
AIX / HACMP  
AIX  
AIX  
DS4100  
DS4100  
To be changed  
To be changed  
Do not change  
Do not change  
Do not change  
Do not change  
Do not change  
drs_DS40001_ctrlB  
Preconfigured TCP/IP addresses for 10/100/1000 Ethernet  
Each connection should be to a different 10/100/1000 Ethernet switch, which are elements of the  
customer’s network. The reason to use different switches is to enhance network availability to the  
DR550. The boot network is the network for normal usage. The second network is the standby  
network which is used in case of problems with the boot network.  
It is important not to change the TCP/IP addresses on the P5 520 servers for the attachment of the  
DS4100 servers nor change the TCP/IP addresses on the DS4100 storage servers.  
HACMP Configuration  
When changing the IP addresses, you should use the integrated console to make these changes. If  
the integrated console is not working, the serial port on the front of each P5 520 server is available  
for connection to a TTY terminal (provided by the customer). The console works best with a physical  
ASCII terminal such as IBM 3151 or vt100 or a PC workstation running a terminal emulator such as  
hyperterm, emulating vt100.  
HACMP heartbeat information is exchanged between the two nodes through the host bus adapters  
(Ethernet) in slot 3 of the P5 520s. This connection is used to monitor the network and server,  
ensuring that a failure does not cause an interruption in data access.  
The HACMP configuration needs to be modified when the solution is deployed in the customer  
environment. The boot and the standby addresses will have to be modified to be compatible with the  
customer subnet that they connect to. It is a best practice recommendation to have them (boot and  
standby) on different subnets.  
Procedures for Changing IP Addresses  
To configure the DR550 for the use with your network you have to change five IP addresses from  
their factory settings. The changes are made on both P5 520 servers. No changes are needed on  
the DS4100 or the 2005-B16.  
The following table, which was also provided in the Site Preparation and Planning Section of this  
document, may be helpful in recording the IP addresses to be used in your operational environment.  
IP Description  
IP Address from Factory  
192.168.1.21  
192.168.2.10  
IP Address in Network  
Drs_engine1_boot  
Drs_engine1_stdby  
Drs_engine2_boot  
Drs_engine2_stdby  
Drs_cluster_svc  
192.168.1.23  
192.168.2.11  
192.168.1.22  
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Once the DR550 has been physically connected to the customer network, the following IP  
addresses need to be changed:  
Using smit or smitty, the Ethernet devices that will be used for the BOOT IP address (i.e. en5 for  
10/100, en1 for gigabit) and the STANDBY address (i.e. en3 for 10/100, en2 for gigabit) need to be  
changed. HACMP also requires changes to the configuration. HACMP configuration menu must be  
invoked through smit or smitty (Configure HACMP Communication Interface/Devices menu). Once  
the changes have been made to the HACMP configuration, the customer must perform the  
Extended Verification and Synchronization (smitty hacmp) to verify the changes.  
The following sequence of steps assumes the utilization of SMIT:  
Configuration steps detail  
This section details and illustrates how to set up all five new IP addresses.  
Most settings are done using the System Management Interface Tool (SMIT) of AIX. SMIT is an  
interactive interface application designed to simplify system management tasks. We start SMIT on  
the AIX command line prompt by typing smitty. The smitty command displays a hierarchy of menus  
that can lead to interactive dialogues. SMIT builds and runs commands as directed by the user.  
Usage of the name SMIT throughout this section refers to the tool and not to the command.  
Step 1 - Obtain 5 applicable IP addresses from your network administrator  
The first step is to set new addresses in conformance with your network and HACMP requirements.  
You need to obtain five IP addresses from your network administrator (four IP addresses will use  
physical network connections and one IP address will represent a virtual connection). We suggest  
that you create a table where you write the factory IP addresses and the actual IP addresses side by  
side. (This table includes sample addresses. You will need to use the addresses provided by your  
network administrator.)  
IP description  
AIX interface  
Factory IP  
address  
Actual IP address  
drs_engine1_boot  
en0  
192.168.1.21  
255.255.255.0  
100.100.51.121  
255.255.255.0  
drs_engine1_stdby en1  
192.168.2.10  
255.255.255.0  
100.100.52.110  
255.255.255.0  
drs_cluster_svc  
n/a  
192.168.1.22  
255.255.255.0  
100.100.51.122  
255.255.255.0  
drs_engine2_boot  
en0  
192.168.1.23  
255.255.255.0  
100.100.51.123  
255.255.255.0  
drs_engine2_stdby en1  
192.168.2.11  
255.255.255.0  
100.100.52.111  
255.255.255.0  
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Step 2 - Connect to drs_engine1 through the management console (Engine1)  
1. From the integrated console, use the PRT Scr key to access the IBM eServer p5 520 server  
drs_engine1. Hit Enter to see the login prompt.  
Login dr550  
Password xxxxxx  
2. Once successfully logged on as dr550, issue the AIX command su - root to switch to root. Now  
you have the necessary AIX system rights to change the network settings and to reconfigure  
HACMP.  
Step 3 - Stop HACMP (if necessary)  
1. Check if HACMP is running or stopped with the AIX command lssrc -g cluster.  
2. If it is running, stop HACMP on each node. It is assumed there is no data traffic when stopping,  
since this is the implementation phase. It can take several minutes to stop HACMP. After  
HACMP is stopped, go on with the next step.  
The following steps describe the procedure for stopping cluster services on a single node or on both  
nodes in the cluster by executing the C-SPOC /usr/es/sbin/cluster/sbin/cl_clstop command on one  
of the cluster nodes. When stopping multiple nodes, C-SPOC stops them sequentially, not in  
parallel. If any node specified to be stopped is inactive, the shutdown operation aborts.  
Important: When stopping cluster services, minimize activity on the system. If the  
node you are stopping is currently providing highly available services, notify users of  
your intentions if their applications will be unavailable. Let them know when services  
will be restored.  
1. Log in to any of the IBM eServer p5 520 servers; use dr550 and switch to root.  
You can switch to root with the AIX command su - root.  
2. On the AIX command line start SMIT by issuing the command smitty clstop  
3. Use the default settings and change nothing when you want to stop only one of the nodes (the  
one you are logged in) with a graceful shutdown mode.  
Tip: Because the DR550 is running a two node HACMP cluster, to stop only one of  
the both nodes is not a usual task. To stop only one node is needed for maintenance  
tasks only. Hence the normal stopping procedure for HACMP in the DR550 always  
includes the stopping of both nodes.  
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Use the F4 key in the Stop Cluster Services on these nodes field when you want to stop the  
cluster services on both nodes. A pop-up window (Stop Cluster Nodes on these nodes) appears.  
Select both nodes with the F7 key. Both nodes are marked in front of the line. Press Enter.  
If you want to change the shutdown mode, press F4 in the appropriate line. A pop-up windows  
(Shutdown Mode) appears. Select the shutdown mode and press Enter.  
The selected shutdown mode refers to the following types of shutdown:  
graceful: Shut down after the /usr/es/sbin/cluster/events/node_down_complete script is run on  
the node to release its resources. The other cluster node does not take over the resources of  
the stopped node.  
takeover (graceful with takeover): Shut down after the  
/usr/es/sbin/cluster/events/node_down_complete script runs to release its resources. The  
other node takes over the resources of the stopped node. You cannot shut down cluster  
services on the other cluster node if you select this type of shutdown.  
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forced: Shut down immediately. The node retains control of all its resources. You can use this  
option to bring down a node while you perform maintenance or make a change to the cluster  
configuration such as adding a network interface. The node’s applications remain available,  
except for those that access enhanced concurrent mode volume groups (but without the  
services of HACMP for AIX daemons).  
Important: It is very important that you only use forced shutdown on one cluster  
node at a time, and for as short a time as possible. When you need to stop  
cluster services for an extended period and on more than one cluster node,  
you should use one of the other options (either graceful or graceful with  
takeover).  
4. Back on the Stop Cluster Services screen, check that the node or nodes are shown in the  
appropriate line, make sure you specified the correct shutdown mode, and press Enter.  
5. The system stops the cluster services on the nodes specified. SMIT displays a command status  
window. It should display an OK message in the upper left corner. If not, you have to analyze the  
given messages at the same window, fix the problem, and start the process again.  
If the stop operation fails, check the C-SPOC utility log file named /tmp/cspoc.log for error  
messages. This file contains the command execution status of the C-SPOC command executed  
on each cluster node.  
6. Quit the SMIT session: Press F10 or ESC+0.  
7. Verify on the AIX command line, that all HACMP services are stopped successful. Use the  
command lssrc -g cluster. Typically, it will take a few minutes to stop the Cluster Manager  
(clstrmgrES). HACMP is stopped completely, when the lssrc -g cluster command returns with no  
services running.  
Step 4 - Edit the /etc/hosts file on drs_engine1  
1. First of all create a copy of the /etc/hosts file that is shipped from factory (see Preconfigured  
/etc/hosts file on drs_engine1 and drs_engine2 (excerpt)) with the AIX command cp /etc/hosts  
/etc/hosts.factory.  
Preconfigured /etc/hosts file on drs_engine1 and drs_engine2 (excerpt)  
127.0.0.1  
#
loopback localhost  
# loopback (lo0) name/address  
#
#
Engine 1  
192.168.1.22 drs_cluster_svc  
192.168.1.21 drs_engine1_boot drs_engine1 #en0  
192.168.2.10 drs_engine1_stdby drs_engine1 #en1  
#
#
#
Engine 2  
192.168.1.23 drs_engine2_boot drs_engine2 #en0  
192.168.2.11 drs_engine2_stdby  
#en1  
#en2  
#en3  
192.168.4.24 drs_engine2_FAStT1_ctrlA  
192.168.5.26 drs_engine2_FAStT1_ctrlB  
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2. Open the /etc/hosts file with an editor of your choice, for instance use vi (AIX command to start vi  
and open the file is vi /etc/hosts).  
If you are not familiar with AIX editors, it may be easier to use xedit, an X-window based editor.  
For the latter, you first need to start an X-session. Start the X-session with the AIX command  
startx (see startx manpages for details by issuing man startx). Then open the /etc/hosts file with  
the AIX command xedit /etc/hosts, this will open a graphical editor session.  
Scroll down to the appropriate line in the hosts file  
Change all of the preconfigured addresses according to the table you have prepared in Step 1 -  
Ob. Only change these addresses, do not change addresses not listed in the table above, or any  
words in the /etc/hosts file. Change the addresses in all stanzas of the /etc/hosts file. That is, you  
have to change five addresses.  
Custom-made /etc/hosts file on drs_engine1 and drs_engine2 (excerpt)  
127.0.0.1  
#
loopback localhost  
# loopback (lo0) name/address  
#
#
Engine 1  
100.100.51.122 drs_cluster_svc  
100.100.51.121 drs_engine1_boot drs_engine1 #en0  
100.100.52.110 drs_engine1_stdby drs_engine1 #en1  
#
#
#
Engine 2  
100.100.51.123 drs_engine2_boot drs_engine2 #en0  
100.100.52.111 drs_engine2_stdby  
192.168.4.24 drs_engine2_FAStT1_ctrlA  
192.168.5.26 drs_engine2_FAStT1_ctrlB  
#en1  
#en2  
#en3  
3. Save the file and exit the editor by pressing save and close on the scroll bar.  
Step 5 - Change the TCP/IP addresses for the interfaces en2 and en3  
1. From the AIX command line start SMIT Change / Show Characteristics of a Network Interface  
with the command smitty chinet.  
Select the first network interface you want to change, en2, until it is highlighted. Press Enter to  
change. In the INTERNET ADDRESS (dotted decimal) field, type the new IP address  
100.100.52.110. In the Network MASK (hexadecimal or dotted decimal) field, type the network  
mask 255.255.255.0 of the new network. Press Enter.  
Check the result of the command at the COMMAND STATUS window of SMIT. The Command  
field shows OK while the text below says en2 changed. Escape SMIT by pressing F10.  
2. From the AIX command line start SMIT Change / Show Characteristics of a Network Interface  
with the command smitty chinet.  
Select the second network interface you want to change, for instance en3, until it is highlighted.  
Press Enter to change. In the INTERNET ADDRESS (dotted decimal) field, type the new IP  
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address 100.100.51.121. In the Network MASK (hexadecimal or dotted decimal) field, type the  
network mask 255.255.255.0 of the new network. Press Enter.  
Check the result of the command at the COMMAND STATUS window of SMIT. The Command  
field shows OK while the text below says en3 changed. Escape SMIT by pressing F10.  
Step 6 - Connect to drs_engine2 through the management console (Engine2)  
1. Use the PrtSc key on the Keyboard Video Mouse (KVM) keyboard to reach the console. Select  
drs-engine2 (or whatever name you are using). Login to the P5 520 with user dr550. . Hit Enter  
to get the login screen.  
Login dr550  
Password xxxxxx  
2. Once successfully logged on as dr550, issue the AIX command su - root to switch to root. Now  
you have the necessary AIX system rights to change the network settings and to reconfigure  
HACMP.  
su – root  
Password xxxxxx  
Step 7 - Edit the /etc/hosts file on drs_engine2  
1. First of all create a copy of the /etc/hosts file that is shipped from factory with the AIX command  
cp /etc/hosts /etc/hosts.factory.  
2. Open the /etc/hosts file with an editor of your choice, for instance use vi (AIX command to start vi  
and open the file is vi /etc/hosts).  
If you are not familiar with AIX editors, we suppose you use xedit, an X-window based editor.  
For the latter, you first need to start an X-session. Start the X-session with the AIX command  
startx (see startx manpages for details by issuing man startx). Then open the /etc/hosts file with  
the AIX command xedit /etc/hosts, this will open a graphical editor session.  
Change the all the preconfigured addresses according to the table you have prepared in Step1.  
Only change these addresses, do not change addresses not listed in the table above, or any  
words in the /etc/hosts file. Change the addresses in all stanzas of the /etc/hosts file. That is, you  
have to change five addresses.  
3. Save the file and exit the editor by pressing Save and Close on the scroll bar.  
Step 8 - Change the TCP/IP addresses for the interfaces en2 and en3  
1. From the AIX command line start SMIT Change / Show Characteristics of a Network Interface  
with the command smitty chinet.  
Select the first network interface you want to change, for instance en2, until it is highlighted.  
Press Enter to change. In the INTERNET ADDRESS (dotted decimal) field, type the new IP  
address 100.100.52.111. In the Network MASK (hexadecimal or dotted decimal) field, type the  
network mask 255.255.255.0 of the new network. Press Enter.  
Check the result of the command at the COMMAND STATUS window of SMIT. The Command  
field shows OK while the text below says en2 changed. Escape SMIT by pressing F10.  
2. From the AIX command line start SMIT Change / Show Characteristics of a Network Interface  
with the command smitty chinet.  
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Select the second network interface you want to change, for instance en3, until it is highlighted.  
Press Enter to change. In the INTERNET ADDRESS (dotted decimal) field, type the new IP  
address 100.100.51.123. In the Network MASK (hexadecimal or dotted decimal) field, type the  
network mask 255.255.255.0 of the new network. Press Enter.  
Check the result of the command at the COMMAND STATUS window of SMIT. The Command  
field shows OK while the text below says en3 changed. Escape SMIT by pressing F10.  
Step 9 - Verify the new addresses are working  
1. From the AIX command line use the command ping for all the addresses (except the cluster  
service address) to verify they are working correctly. Because you are logged in to drs_engine2,  
start to ping on drs_engine2. See Ping command to verify IP addresses are working for the ping  
command and its results. Stop the ping command each time a result is displayed with the Ctrl+C  
key combination.  
Ping command to verify IP addresses are working  
# ping 100.100.51.123  
PING 100.100.51.123: (100.100.51.123): 89.6 data bytes  
64 bytes from 100.100.51.123: icmp_seq=0 ttl=255 time=0 ms  
64 bytes from 100.100.51.123: icmp_seq=1 ttl=255 time=0 ms  
64 bytes from 100.100.51.123: icmp_seq=2 ttl=255 time=0 ms  
^C  
----100.100.51.123 PING Statistics----  
3 packets transmitted, 3 packets received, 0% packet loss  
Round-trip min/avg/max = 0/0/0 ms  
You should check all 4 addresses with the ping command.  
1. Use the Keyboard Video Mouse (KVM) switch to go back to drs_engine1, that is, use the PrtSc  
key and select drs_engine1 (or whatever name you are using). Since you never logged off from  
that engine, you do not need to identify yourself again. Use the ping command again to verify all  
addresses (except the cluster service address) are working correctly. Stop the ping command  
each time a result is displayed with the Ctrl+C key combination.  
Important: Network connectivity is important for HACMP functionality. Verify network  
connectivity any time you make changes to the network interfaces or network  
environment.  
Step 10 - Remove network from the HACMP cluster  
Regardless on what engine you are, start the SMIT HACMP menus by typing smitty hacmp on an  
AIX command line.  
1. Go to Extended Configuration -> Extended Topology Configuration -> Configure HACMP  
Networks -> Remove a Network from the HACMP Cluster. In the Select a Network to  
Remove window, select net_ether_01 (make sure not to select net_ether_02, because this is the  
HACMP heartbeat network) and press Enter.  
2. In the ARE YOU SURE? window, press Enter to proceed. Check that the result is OK, press F3  
twice.  
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Step 11 - Define the new HACMP network  
Still within the HACMP menus of SMIT, configure the new HACMP network for both nodes.  
1. Go to Configure HACMP Nodes -> Change/Show a Node in the HACMP Cluster and select  
node drs_engine1. Highlight the Communication Path to Node field and press F4 to select a  
new path for this node. From the list, select the new boot IP address drs_engine1_boot  
(100.100.51.121 – this is just an example, use the address you received from the network  
administrator) and press Enter. Press Enter again to change the path and verify the result is OK.  
2. Press F3 twice. Go to Change/Show a Node in the HACMP Cluster again and select node  
drs_engine2. Highlight the Communication Path to Node field (where the old value for the path  
is displayed) and press F4 to select a new path for this node. From the list, select the new boot IP  
address drs_engine2_boot (100.100.51.123) and press Enter. Press Enter again to change the  
path and verify the result is OK.  
3. Step back by pressing F3 (should be four times), until you reach the Extended Configuration  
window. Select Discover HACMP-related Information from Configured Nodes and verify the  
result is OK. Escape with F3.  
4. Go to Extended Topology Configuration -> Configure HACMP Networks -> Add a Network  
to the HACMP Cluster and select ether below the discovered IP-based network types stanza. In  
the Network Name field type net_ether_01 and verify that the correct netmask for your network  
is presented in the Netmask field. Change the Enable IP Address Takeover via IP Aliases field  
to No (you can use the Tab key or select with F4 key). Press Enter and verify the result is OK.  
Press the F3 key three times.  
5. In the Extended Topology Configuration go to Configure HACMP Communication  
Interfaces/Devices -> Add Communication Interfaces/Devices and select Add Discovered  
Communication Interface and Devices. Select Communication Interfaces. Select  
net_ether_01 and press Enter.  
In the list, scroll down and select the boot (en3) and standby (en2) interfaces for both nodes with  
the F7 key. Make sure you selected four interfaces in all. Press Enter and verify the result is OK.  
Use the F3 key three times.  
Step 12 - Create the network resource cluster address within HACMP  
1. Go to Extended Resource Configuration -> HACMP Extended Resources Configuration ->  
Configure HACMP Service IP Labels/Addresses -> Add a Service IP Label/Address ->  
Configurable on Multiple Nodes, select net_ether_01 and press Enter.  
2. In the IP Label/Address field, press F4. From the list, select drs_cluster_svc and press Enter.  
Press Enter again to start the SMIT process and verify that the result is OK.  
Step 13 - Add the new network resource to the HACMP resource group  
1. Press F3 (normally five times) until you reach the Extended Configuration window. Go to  
Extended Resource Configuration -> HACMP Extended Resource Group Configuration ->  
Change/Show Resources and Attributes for a Resource Group, select drs_450_rg and press  
Enter.  
2. In the Service IP Label/Addresses field, press F4. Select drs_cluster_svc and press Enter.  
Press Enter again to start the SMIT process and verify that the result is OK.  
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Step 14 - Verify and synchronize the HACMP cluster  
1. Use the F3 key (normally four times) to go back to the Extended Configuration window. Go to  
Extended Verification and Synchronization and press Enter.  
2. In the next window use the default settings and press Enter.  
3. Check the SMIT result screen for an OK status and quit SMIT with the F10 key.  
Step 15 - Start the HACMP cluster  
Now that the configuration of the HACMP cluster is completed, the cluster can be started.  
Whether you start it for the first time as would normally be the case after the procedure above, or as  
part of the normal operations of the DR550, the procedure is the same. The procedure is listed  
below.  
The following steps describe the procedure for starting cluster services on a single node or both  
nodes in the cluster by executing the C-SPOC /usr/es/sbin/cluster/sbin/cl_rc.cluster command on  
one of the cluster nodes.  
Tip: Because the DR550 is running a two node HACMP cluster, to start only one of  
the both nodes is not a usual task. To start only one node is needed for maintenance  
tasks only. Hence the normal starting procedure for HACMP in the DR550 always  
includes the starting of both nodes.  
1. Log in to either of the P5 520 servers (such as drs_engine1). Login in a user dr550and switch to  
root. You can switch to root with the AIX command su - root.  
Login dr550  
Password xxxxxx  
su – root  
Password xxxxxx  
2. On the AIX command line start SMIT by issuing the command smitty cl_admin.  
3. Go to Manage HACMP Services -> Start Cluster Services and press Enter.  
4. Use the default settings when you want to start only one of the both nodes (recommended for  
maintenance tasks only). Press Enter.  
Use the F4 key in Start Cluster Services on these nodes field when you want to start the cluster  
services on both nodes (recommended). A pop-up window (Start Cluster Nodes on these nodes)  
appears. Select both nodes with the F7 key. Both nodes are marked in front of their line. Press  
Enter.  
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Back on the Start Cluster Services screen, check that both nodes are shown in the appropriate  
line and press Enter.  
5. To start the cluster services may take a few minutes. Do not interrupt this process and wait for the OK  
message at the end of the process.  
6. When command execution completes, and HACMP Cluster Services are started on all nodes  
specified; SMIT displays a command status window. It should display an OK message in the  
upper left corner. If not, you have to analyze the given messages at the same window, fix the  
problem, and start the process again.  
If cluster services fail to start on any cluster node, check the C-SPOC utility log file named  
/tmp/cspoc.log for error messages. This file contains the command execution status of the C-  
SPOC command executed on each cluster node.  
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7. Go to System Management (C-SPOC) -> Manage HACMP Services -> Show Cluster Services  
and press Enter.  
8. Check the SMIT result screen. It should display an OK message in the upper left corner, and three  
running cluster subsystems and their AIX process id (PID).  
9. Quit the SMIT session: Press F10 or ESC+0.  
Tip: The HACMP cluster will automatically start the IBM System Storage Archive  
Manager server. Depending on your DR550 configuration, it may take several  
minutes to start the ITSM server. So, if an ITSM login fails directly after HACMP start,  
try again later.  
.
Step16 - Edit the IBM System Storage Archive Manager client option file (dsm.sys)  
You need to adjust the IBM Tivoli Storage Manager (ITSM) client system options file, so that the  
ITSM API or any ITSM client (like dsmadmc) can find the IBM System Storage Archive Manager  
server.  
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1. On the first IBM eServer p5 520 server drs_engine1, replace the value in the  
/usr/tivoli/tsm/client/ba/bin/dsm.sys file for the tcpserveraddress with your new HACMP cluster  
service address. We recommend that you do NOT use a dot address, for instance  
100.100.51.122 (if you must use an address, you should use the address provided by your  
network administrator), use the TCP/IP domain name instead, that is drs_service_svc.  
To replace the value, use an editor of your choice, for instance use vi (AIX command to start vi  
and open the file is vi /usr/tivoli/tsm/client/ba/bin/dsm.sys).  
If you are not familiar with AIX editors, you may want to use xedit, an X-window based editor. For  
the latter, you first need to start an X-session. Start the X-session with the AIX command startx  
(see startx manpages for details by issuing man startx). Then open the  
/usr/tivoli/tsm/client/ba/bin/dsm.sys file with the AIX command xedit  
/usr/tivoli/tsm/client/ba/bin/dsm.sys this will open a graphical editor session.  
2. Save the file and exit the editor by using Save and Close on the scroll bar.  
3. Connect to the IBM System Storage Archive Manager server from drs_engine1 with the  
command dsmadmc. Login with the ITSM administrator admin and his password. Verify the  
connection with the ITSM command query session. Exit the administrative command line client  
with the ITSM command quit.  
4. Switch to the second server, using the Prt Scr key. On the second P5 520 server drs_engine2,  
replace the value in the /usr/tivoli/tsm/client/ba/bin/dsm.sys file for the tcpserveraddress with your  
new HACMP cluster service address. We recommend that you do NOT use a dot address, for  
instance 100.100.51.122 (if you must use an address, then use the address provided by the  
network administrator), use the TCP/IP domain name instead, that is drs_service_svc.  
To replace the value, use an editor of your choice, for instance use vi (AIX command to start vi  
and open the file is vi /usr/tivoli/tsm/client/ba/bin/dsm.sys).  
If you are not familiar with AIX editors, we suppose you use xedit, an X-window based editor. For  
the latter, you first need to start an X-session. Start the X-session with the AIX command startx  
(see startx manpages for details by issuing man startx). Then open the  
/usr/tivoli/tsm/client/ba/bin/dsm.sys file with the AIX command xedit  
/usr/tivoli/tsm/client/ba/bin/dsm.sys this will open a graphical editor session.  
5. Save the file and exit the editor. In case you are running an X-session for your editor, quit the X-  
session by pressing the Ctrl+Alt+Backspace key combination.  
6. Connect to the IBM System Storage Archive Manager server from drs_engine2 with the  
command dsmadmc. Login with the ITSM administrator admin and his password. Verify the  
connection with the ITSM command query session. Exit the administrative command line client  
with the ITSM command quit.  
Tip: When using the TCP/IP domain name for the tcpserveraddress field in the IBM  
System Storage Archive Manager client system options file (dsm.sys), you do not  
need to change the value after a network reconfiguration. This is not true, when you  
use the dot address.  
Step 17 - Logoff all sessions  
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After successful configuration you should exit all shells on both nodes with the AIX command exit.  
Depending on the actual shells, you must type the exit command more than once. For example,  
enter exit one time to close the shell of root and one time to close the shell of dr550. Repeat it until  
you see the AIX login prompt on both management console sessions.  
Remember to close all sessions on both engine1 and engine2.  
Cluster Snapshot  
The cluster snapshot utility allows you to save to a file a record of all the data that defines a  
particular cluster configuration. This facility gives you the ability to recreate a particular cluster  
configuration—a process called applying a snapshot—provided the cluster is configured with the  
requisite hardware and software to support the configuration.  
In addition, a snapshot can provide useful information for troubleshooting cluster problems.  
Because the snapshots are simple ASCII files that can be sent via e-mail, they can make remote  
problem determination easier. Perform a cluster snapshot after changes have been made to  
the cluster configuration. I.e. TCP/IP changes to networks that are used by the cluster, or  
additional storage that is used by the cluster, etc.  
It is good practice to create a cluster snapshot whenever changes have been made to the cluster.  
Only apply a cluster snapshot if you need to go back to a different cluster configuration.  
Information Saved in a Cluster Snapshot  
The primary information saved in a cluster snapshot is the data stored in the HACMP  
Configuration Database classes (such as HACMPcluster, HACMPnode, HACMPnetwork,  
HACMP daemons).This is the information used to recreate the cluster configuration when a cluster  
snapshot is applied.  
The cluster snapshot does not save any user-customized scripts, applications, or other non-HACMP  
configuration parameters. For example, the names of application servers and the locations of their  
start and stop scripts are stored in the HACMP server Configuration Database object class.  
However, the scripts themselves as well as any applications they may call are not saved. If you  
have not modified the DR550 with additional scripts, then it does not apply.  
Creating (Adding) a Cluster Snapshot  
You can initiate cluster snapshot creation from any cluster node. You can create a cluster snapshot  
on a running cluster. The cluster snapshot facility retrieves information from each node in the  
cluster. Accessibility to all nodes is required. The snapshot is stored on the local node.  
To create a cluster snapshot:  
1. Enter smit hacmp  
2. In SMIT, select HACMP Extended Configuration > Snapshot Configuration > Add a  
Cluster Snapshot and press Enter.  
3. Enter any appropriate field values.  
You have now created a cluster snapshot.  
Applying a Cluster Snapshot  
Applying a cluster snapshot overwrites the data in the existing HACMP Configuration  
Database classes on all nodes in the cluster with the new Configuration Database data contained in  
the snapshot. You can apply a cluster snapshot from any cluster node.  
Applying a cluster snapshot may affect HACMP Configuration Database objects and system files as  
well as user-defined files.  
If cluster services are inactive on all cluster nodes, applying the snapshot changes the  
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Configuration Database data stored in the system default configuration directory (DCD). If cluster  
services are active on the local node, applying a snapshot triggers a cluster-wide dynamic  
reconfiguration event. If the apply process fails or you want to go back to the previous configuration  
for any reason, you can re-apply an automatically saved configuration.  
To apply a cluster snapshot using SMIT, perform the following steps:  
1. Enter smit hacmp  
2. In SMIT, select HACMP Extended Configuration > Snapshot Configuration > Apply  
a Cluster Snapshot and press Enter.  
SMIT displays the Cluster Snapshot to Apply panel containing a list of all the cluster snapshots  
that exist in the directory specified by the SNAPSHOTPATH environment variable. 3. Select the  
cluster snapshot that you want to apply and press Enter. SMIT displays the Apply a Cluster  
Snapshot panel.  
Undoing an Applied Snapshot  
Before the new configuration is applied, the cluster snapshot facility automatically saves the current  
configuration in a snapshot called ~snapshot.n.odm, where n is either 1, 2, or 3. The saved  
snapshots are cycled so that only three generations of snapshots exist. If the apply process fails or  
you want to go back to the previous configuration for any reason, you can re-apply the saved  
configuration.  
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Remote Mirroring  
DR550 now includes the option of replicating archive data from one DR550 to another. This  
replication is done between the DS4100 controller in the primary DR550 and the DS4100 controller  
in the secondary DR550. The replication is done synchronously, thus creating a real time copy in  
the secondary site. A failure in the primary site would allow the users to bring up the secondary site  
and continue with archiving. When ordering the replication option, several additions will be included  
in the DR550. The additions apply to both the primary DR550 and the secondary DR550. The  
additions include a larger switch (2005-B16 with 12 ports active instead of the 2005-B16 with 4 or 8  
ports active), additional fibre channel cables, and the Enhanced Remote Volume Mirroring feature  
for the DS4100 controller (manufacturing will install and enable the premium keys required).  
Additional zoning will be setup for the larger switch.  
Note: Data Replication using DS4100 Enhanced Remote Mirroring is only available for  
configurations ranging from 5.6 TB to 44.8 TB. No DS4100 based data replication is currently  
available for the 89.6 TB configurations or for configurations that extend beyond 44.8 TB.  
Remote mirroring requires feature code 7355 to be installed on the DS4100 (disk controller). This is  
done in the factory. This feature enables the premium keys associated with remote mirroring.  
Enabling remote mirroring requires some changes in the standard DR550. A larger switch is  
required (16 ports rather than 8 ports). Additional cabling is needed between the DS4100 controller  
and the switch. One of the switch ports must be designated at an e-port (ISL). All of these changes  
are done at the factory when the remote mirroring function is specified in the order.  
Management Network Environment  
It is mandatory, that the managing host (that is the host or workstation used to manage the  
Storage Server using the DS4000 Storage Manager software) can simultaneously access the  
primary and secondary Storage Server through the Ethernet (IP) network. In other words,  
make sure that Ethernet ports on each Storage Server are on the same subnet or part of a  
Virtual Private Network (VPN) connection.  
Zoning diagrams (single and dual node)  
For single node configurations, the SAN zoning will be setup in the factory as shown below. Please  
note that zone 2 is not used in a single node configuration. Zone 3 is for tape and should not be  
modified. Zones 4 & 5 are used for remote mirroring.  
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Switch Zoning when Remote Mirroring  
is installed (Factory Settings)  
Engine  
Slot 5  
Slot 4  
Slot 1  
Controller B-2  
Controller A-1  
Controller A-2  
Controller B-1  
DS4100_1  
0
2
Zone 1  
Zone 2  
Zone 3  
2005_1 (RACK1 EIA 17)  
1
3
4
5
6
7
8
Zone 4  
Zone 5  
9
Not  
Zoned  
10  
11  
Connects to Switch in  
secondary DR550  
Note: Zone 3 is configured for use with tape (3592 with WORM cartridges are recommended - ports  
5-7 are available to connect to tape drives)  
Zones 4 & 5 are configured for use with data replication (DS4100 enhanced remote volume mirroring)  
Per IBM recommendations, the ports used to connect the switches are not included in the zones for  
remote mirroring  
For dual node configurations, the SAN zoning will be setup in the factory as shown below. Please  
note that zone 3 should only be used for tape. If no tape is attached, then the zone should not be  
modified. Zones 4 and 5 are used for remote mirroring.  
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Switch Zoning when Remote Mirror is  
installed up (Factory Settings)  
Engine1  
Engine2  
DS4100_1  
Slot 5  
Slot 4  
Slot 1  
Slot 4  
Slot 5  
Slot 1  
Controller B-1  
Controller B-2  
Controller A-2  
Controller A-1  
0
2
2
3
0
2
2
3
3
Zone 1  
Zone 2  
Zone 3  
Zone 1  
1
3
1
Zone 2  
Zone 3  
7
4
5
6
7
4
6
5
8
8
Zone 4  
Zone 5  
Zone 4  
Zone 5  
9
9
10  
11  
Not Zoned  
Not Zoned  
10  
11  
e-port to  
e-port to  
connect to  
Switch in  
secondary  
DR550  
connect to  
Switch in  
secondary  
DR550  
2005_2 (RACK1 EIA 22)  
2005_1 (RACK1 EIA 17)  
Note: Zone 3 is configured for use with tape (3592 with WORM cartridges are recommended - ports  
5-7 are available to connect to tape drives)  
Zones 4 & 5 are configured for use with data replication (DS4100 enhanced remote volume mirroring)  
Per IBM recommendations, the ports used to connect the switches are not included in the zones for  
remote mirroring  
NOTE: It is recommended to have a plan of action before installing and using RVM. Here are  
a couple of RVM related questions you may want to ask yourself before installing and using  
RVM. This list is just some examples and is not complete. Each administrator knows their  
systems and is encouraged to compile procedures related to their environment and RVM.  
The DR550 is set to manual synchronization by default and should be left as is. As a system  
administrator you want to be able to tell it when to sync up to be able to control data integrity.  
Understanding which site is the primary and which is the secondary site is critical. How does it  
change in the event of replication disruption?  
In the event that disruption in replication does occur at the primary site, does the secondary site  
become the permanent primary site?  
Do you move to secondary site if disruption in replication does occur at primary site and when  
primary is fixed move everything back to primary?  
Are backups being used at one or both sites?  
Speed of replication depends on many factors, including replication settings, distance link between  
sites, speeds, etc. Daily updates to secondary site are fairly quick but a total resynchronization will  
take longer. Do you have an idea of these times?  
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Setting up DR550 for remote mirroring  
Review the DS4000 redbook for remote mirroring setup. The redbook can be found at http://publib-  
b.boulder.ibm.com/abstracts/sg247010.html?Open. Chapter 9 includes information on enhanced  
remote mirroring. You will to need to set up remote mirroring for all logical volumes, including the  
TSM data base, log files and the entire TSM storage pool. Depending in the capacity, there could  
be as many as 22 volumes. All must be included in the mirrored set.  
When remote mirroring is activated, data will be sent to the remote (secondary) DR550 via the SAN.  
The connection must be made between port 10 in the SAN switch (both switches is a dual node  
configuration) in the primary DR550 and port 10 in the SAN switch (both switches in a dual node  
configuration). This connection is shown in the diagrams below. Port 10 has been configured in the  
factory as an e-port or ISL port.  
The cable or cables used between the primary and secondary sites are the responsibility of the  
user. IBM cabling guides provide the specs required for these cables.  
Ethernet connection (for  
management purposes)  
2 (or 1 if single node – not  
shown) SAN connections  
using Fiber-optic cables  
(up to 10km)  
If you desire longer distance, you can implement extension technology such as that available from  
McData or similar vendors. This includes DWDM and CWDM technology. The distance can be  
extended up to 100 km. This technology is not included with DR550, but must be sourced from the  
appropriate vendor. When using Metro Mirror or Global Mirror over network technologies such as  
Fibre Channel, Ethernet/IP, ATM-OC3, and T1/T3, IBM supports the configuration with the  
expectation that the channel extension provider will provide support, service, and specify supported  
distances, line quality requirements and attachment capability. In other words, the network provider  
owns support for the network.  
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Ethernet Connection (for  
management purposes  
2 (only 1 if single node)  
SAN connections using  
Fiber-optic cables and  
extension (DWDM or  
CWDM technology)  
Recovery from the primary failure  
To recover from a failure at the primary site, you will need to do the following steps at the secondary  
DR550.  
For Single Node implementation (Assuming the AIX server within the secondary DR550 is  
operational):  
Remember that the remote server is not configured to bring up the SSAM server  
automatically at boot time. If it does start automatically, then disable auto start of the SSAM  
server using the following commands (execute ‘‘rmitab autoserv’’ command at AIX prompt as root  
id.) and disable varyon volume groups. (execute ‘‘chvg --a’n’ <volume groupname> - for all volume  
groups except rootvg). -- this is still true for operational AIX just like one below….not to have  
TSM up and VGs are down.  
1. From the integrated consoles, logon to AIX using the DR550 userid  
2. Switch to Root and enter the appropriate password  
3. From Root, execute ‘‘cfgmgr’’  
4. Enter the following commands  
o
o
o
o
varyonvg --y TSMApps, hdisk2  
varyonvg --y TSMDbLogs, hdisk3  
varyonvg --y TSMDbBkup, hdisk4  
varyonvg --y TSMStg hdisk5  
5. Then issue the following mount commands  
o
o
o
o
mount /tsm,  
mount /tsmDb,  
mount /tsmLog,  
mount /tsmdbbkup  
6. Change directories using the following command: cd /usr/tivoli/tsm/server/bin  
7. Issue the following command: nohup rc.adsmserv &  
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8. After a few minutes, log in to TSM using the ADMIN userid and check out TSM server and  
validate all information and data.  
9. At the TSM prompt, the TSM administrator can run q lic, q dbvol, q loglov, q db, q log, q stat,  
q sys.  
10. If needed, you will need to change the IP address within the application server (the server  
running some type of content management application) to point to the remote DR550.  
For Single Node implementation (Assuming AIX server is down -- remember that remote  
server is not configured to bring up TSM server automatically at boot time. If it does start  
automatically, then disable auto start of the SSAM server using the following commands (execute  
‘‘rmitab autoserv’’ command at AIX prompt as root id.) and disable varyon volume groups (execute  
‘‘chvg --a’n’ <volume groupname> - for all volume groups except rootvg).  
1. Start the server (power on) in the secondary DR550.  
2. When the power up cycle is complete and AIX has completed its startup procedures, using  
the integrated console, logon to AIX using the DR550 userid  
3. Switch to Root and enter the appropriate password  
4. Enter the following commands  
o
o
o
o
varyonvg --y TSMApps, hdisk2  
varyonvg --y TSMDbLogs, hdisk3  
varyonvg --y TSMDbBkup, hdisk4  
varyonvg --y TSMStg hdisk5  
5. Issue the following mount commands  
o
o
o
o
mount /tsm,  
mount /tsmDb,  
mount /tsmLog,  
mount /tsmdbbkup  
6. Change directories using the following command: cd /usr/tivoli/tsm/server/bin  
7. Issue the following command: nohup rc.adsmserv &  
8. After a few minutes, log in to SSAM using the ADMIN userid and check out the SSAM server  
and validate all information and data.  
9. At the TSM prompt the TSM administrator can run q lic, q dbvol, q loglov, q db, q log, q stat,  
q sys.  
10. If needed, you will need to change the IP address within the application server (the server  
running some type of content management application) to point to the remote DR550.  
For Dual Node (HACMP) implementation (Assuming AIX servers are up and HACMP is not up  
1. Using the integrated console, logon to both AIX servers. Use the DR550 userid for each  
server.  
2. For each server, Switch to root using the appropriate password.  
3. Execute ‘‘cfgmgr’’ on both nodes  
4. Start HACMP services on both nodes using the following menu  
o
o
o
o
o
smitty hacmp  
Select system management (C-SPOC)  
Select Manage HACMP services  
Select Start cluster services  
Select both nodes of the 2nd entry of the screen ‘‘start cluster services on these  
nodes….’’  
5. This will bring up TSM as part of cluster services then Login to TSM (in 10 minutes) using  
the ADMIN userid and check out TSM server and validate all information and data.  
6. At the TSM prompt the TSM administrator can run q lic, q dbvol, q loglov, q db, q log, q stat,  
q sys.  
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7. If needed, you will need to change the IP address within the application server (the server  
running some type of content management application) to point to the remote DR550.  
For Dual Node (HACMP) implementation (Assuming AIX servers are not operational):  
1
2
Start the server (power on) in the secondary DR550.  
When the power up cycle is complete and AIX has completed its startup procedures, using  
the integrated console, logon to AIX using the DR550 userid  
Switch to Root and enter the appropriate password  
3
4
Start HACMP services on both nodes  
o
o
o
o
o
smitty hacmp  
system management (C-SPOC)  
manage HACMP services  
start cluster services  
select both nodes of the 2nd entry of the screen ‘‘start cluster services on these nodes….’’  
5
6
7
This will bring up TSM as part of cluster services then Login (in approx. 10 minutes) as an  
admin and check out TSM server and validate all information and data.  
At the TSM prompt the TSM administrator can run q lic, q dbvol, q loglov, q db, q log, q stat,  
q sys.  
If needed, you will need to change the IP address within the application server (the server  
running some type of content management application) to point to the remote DR550.  
Setting up DR550 for mirroring back to original site  
At this point in time you will have the DR550 operational at the secondary site. All new updates will  
be coming to this site. The decision that was made prior to this determines if the current secondary  
site becomes the new primary site or takes the role of the secondary site again once the issues are  
addressed at the original primary site and all current data is transferred to it.  
Either way, you must now redo the Enhanced Volume Mirroring relationship (RVM). As mentioned  
in the above paragraph, all new data is currently being sent to the secondary site. To make sure  
that the data is not overwritten and that it is propagated to the other site correctly, you must now  
remove all RVM relationships from the storage systems. This can be done by just right clicking on  
any logical drive that is part of a mirror relationship. Select Remove Mirror Relationship -> Select All  
-> Remove -> Yes. This will remove all the mirror relationships.  
NOTE: You may receive an error if the other Storage Server is not operational. When it has  
finished, the storage server that has the newest data becomes the primary site (source) and the  
storage server that had technical issues becomes the secondary site (target).  
Recreate the RVM relationship using the storage server with the newest data as the primary and the  
other storage server as the secondary. NOTE: MAKE SURE THAT YOU CREATE THE  
RELATIONSHIP CORRECTLY. THE STORAGE SERVER WITH THE NEWEST DATA IS NOW  
THE PRIMARY (SOURCE). Do this by following the same steps as you did to set up the remote  
volume mirroring relationship taking into consideration which storage server is now the primary and  
which is the secondary.  
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Other Installation Topics  
Changing passwords  
It is strongly recommended to change the default passwords set at the factory. It is also a good  
practice to change the passwords on a regular basis. Change passwords for the HMC, AIX  
operating system, and the IBM System Storage Archive Manager users:  
HMC  
For the HMC change the predefined hscroot password to restrict access, change the predefined  
hscroot password immediately. To change the predefined hscroot password, do the following:  
In the Navigation Area (the area on the left side of the screen), click the HMC Users icon.  
In the HMC Management: HMC Users area (the area on the right side of the screen), click  
on Manage HMC Users and Access.  
Select hscroot so that the User ID is highlighted. Click on User and then click on Modify.  
Fill in the new password in the Password field and in the Confirm password field, then  
click OK.  
Click User and then click Exit.  
The HMC is shipped with a predefined root-user password. The root-user ID and password cannot  
be used to log in to the console. However, the root-user ID and password are needed to perform  
some maintenance procedures. To control access to the HMC, do the following:  
In the Navigation Area (the area on the left side of the screen), click the HMC Users icon.  
In the HMC Management: HMC Users area (the area on the right side of the screen), click  
on Manage HMC Users and Access.  
Select root so that the User ID is highlighted. Click on User and then click on Modify.  
Fill in the new password in the Password field and in the Confirm password field, and then  
click OK.  
Click User and then click Exit.  
AIX  
For the AIX operating system (for both IBM eServer p5 520 servers) you should change the  
passwords for all four preconfigured system accounts (dr550, dr550adm, ibmce, and root). Because  
of AIX security restrictions with the Data Retention 550, the most convenient way to change  
passwords is to log in with the user whose password you want to change, and then change the  
password; root is allowed to change passwords for other users but then these users are forced to  
change their password again the next time they log in.  
Therefore, the procedure for every distinct user account is:  
Use the management console to access the first IBM eServer p5 520 (use PrtSc button,  
select Engine1 on Port 01 from the panel, press Enter)  
o
o
Login to AIX using the dr550 user with the appropriate password.  
Change the password of dr550 with the AIX command passwd. Follow the instructions  
on the screen.  
o
o
o
Switch to the root user ID and his environment with the AIX command su - root and  
provide root’s password.  
Change the password of root with the AIX command passwd. Follow the instructions on  
the screen.  
Switch to the dr550adm user ID and his environment with the AIX command su -  
dr550adm.  
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o
Change the password of dr550adm with the AIX command passwd. Follow the  
instructions on the screen.  
Exit the shell back to the root environment with the AIX command exit.  
Switch to the ibmce user ID and his environment with the AIX command su - ibmce.  
Change the password of ibmce with the AIX command passwd. Follow the instructions  
on the screen.  
o
o
o
o
o
o
Exit the shell back to the root environment with the AIX command exit.  
Exit the shell back to the dr550 environment with the AIX command exit.  
Exit the shell back to the AIX login screen with the AIX command exit.  
If you have a dual node configuration, use the management console to access the second  
IBM eServer p5 520 (use PrtSc button, select Engine2 on Port 02 from the panel, press  
Enter) and repeat the above procedure for all four user IDs.  
Once changed, you should test the new passwords by logging in again.  
System Storage Archive Manager  
The IBM System Storage Archive Manager accounts (admin, hacmpadm) will be changed within the  
IBM System Storage Archive Manager server. Use the IBM System Storage Archive Manager  
administrative command line and type a command or use the Web administration interface to  
change the passwords.  
For the account admin you can use the command update admin admin <new_password>  
within an administrative command line (client or Web interface). Or, set the new password  
within the Web administration interface under Object View -> Administrators -> ADMIN ->  
Operations: Update an Administrator.  
For the account hacmpadm you can use the command update admin hacmpadm  
<new_password> within an administrative command line (client or Web interface). Or set  
the new password within the Web administration interface under Object View ->  
Administrators -> CLIENT -> Operations: Update an Administrator.  
Once changed, you should test the new passwords. You can test by logging in the user to the IBM  
System Storage Archive Manager server again.  
DS4000 Storage Manager  
Version 9.12 now includes a password. The password is set to DR550 at the factory and should be  
changed once you begin to use the tool. The password is requested any time a change is made  
within the tool. To change the password to one that conforms to company guidelines, the following  
procedure can be used.  
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HACMP Network Considerations  
If you are using the dual node configuration, HACMP has been installed and implemented. Should  
a failure occur in the network, or within the server, HACMP will shift the work to the second server.  
There are requirements for specific access to the customer network that need to be considered.  
HACMP Configuration in Switched Networks  
Unexpected network interface failure events can occur in HACMP configurations using switched  
networks, if the networks and the Ethernet switches are incorrectly defined or configured. Follow  
these guidelines when configuring switched networks:  
VLANs. If VLANs are used, all interfaces known to HACMP on a given network must be on  
the same VLAN.  
Autonegotiation settings. Some Ethernet NICs are capable of autonegotiating their speed  
and other characteristics, such as half or full duplex. In general, if the NIC supports it, the NIC  
should be configured not to use autonegotiate, but to run at the desired speed and duplex value.  
The switch port to which the NIC is connected should be set to the same fixed speed and duplex  
value.  
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For example, you could use 10.10.10.1 as the IP Address Offset. If you had a network with 2 NICs  
on each node, and a subnet mask of 255.255.255.0, you would end up with the following heartbeat  
IP aliases:  
Node A:  
10.10.10.1  
10.10.11.1  
Node B:  
10.10.10.2  
10.10.11.2  
These addresses will show up when you run AIX commands such as netstat.  
Note: The clverify utility does not check the interfaces or subnet requirements for a heartbeat over IP  
aliases configuration because they use a separate address range.  
Monitoring the HACMP Cluster  
Log files allow you to track cluster events and history. The /usr/es/adm/cluster.log file tracks  
cluster events; the /tmp/hacmp.out file records the output generated by configuration scripts as  
they execute; the /usr/es/sbin/cluster/history/cluster.mmddyyyy log file logs the daily cluster  
history; the /tmp/cspoc.log file logs the status of C-SPOC commands executed on cluster nodes.  
You should also check the RSCT log files.  
HACMP provides the /usr/es/sbin/cluster/clstat utility for monitoring a cluster and its components.  
The clstat utility reports whether the cluster is up, down or unstable. It also reports whether a node is  
up, down, joining, leaving, or reconfiguring and the number of nodes in the cluster. For each node,  
clstat displays the IP label and IP address of each network interface attached to the node and  
whether that interface is up or down. See the clstat main page for additional information.  
If clstat is run on an X Window client, a graphical display appears. The clstat command and the –a  
flag can be used on an ASCII display on an X-capable machine.  
Error Notification and Monitoring  
Several technologies are available to monitor the DR550 and report errors.  
DS4000 Storage Manager e-mail and SNMP alerting are available. The Storage Manager’s  
management information base (MIB) is provided on the Storage Manager 9.12 (or 9.15) CD that is  
shipped with the DR550. Installing just the MIB will not affect the 9.12.65 version of code. Please  
do not install any other version of SM Client code on top of the 9.12.65 version already  
installed.  
AIX and HACMP SNMP alerting are available. Standard AIX practices for error notification or  
forwarding of system messages are documented in the AIX System Administration manuals.  
HMC electronic problem reporting  
This section describes how to set up the Hardware Management Console (HMC) for electronic  
problem reporting through the local modem.  
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Attention: Because the Hardware Management Console of the DR550 is not  
connected to a local area network, you cannot use all electronic problem reporting  
methods of a normal HMC. Hence you have to be careful when reading HMC  
documentation or setting up your HMC.  
The following networking connections are available for you to be able to take advantage of  
electronic services such as reporting hardware problems and other server information:  
Connection between the Hardware Management Console and the IBM eServer p5 520  
server(s)  
The DR550 is shipped with a dedicated connection between the console and the IBM  
eServer p5 520 server(s). There is one direct connected Ethernet adapter in the HMC for  
each IBM eServer p5 520 server.  
Connection between your company and your service provider.  
This connection is the one that enables you to report hardware problems and other server  
information to your service provider. In case of the DR550, the connection is established  
through a local modem attached to the Hardware Management Console.  
The next sections describe how to set up your server to use the service tools for your operating  
environment:  
Setting up your HMC to connect to your service provider  
You must set up your HMC service environment with the following procedure:  
1. Log in to the HMC of your DR550 with the user hscroot. You will find the starting point for all the  
configuration tasks in the Navigation Area of the HMC, under Service Applications.  
2. Choosing the local modem as your connection method:  
Use the Remote Support application on the HMC to specify the kind of connection (local modem)  
you want to use. To specify this information, follow these steps on your HMC:  
a. In the Navigation Area, open Service Applications.  
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b. Select Remote Support.  
c. Select Customize Outbound Connectivity.  
In the Customize Outbound Connectivity window, you must enable the local system as a call-  
home server. Check Enable local system as a call-home server to allow the local HMC to  
connect to remote support for call-home requests. In the Agreement for Service Programs  
window, read the agreement carefully and click Accept to accept the agreement and to  
proceed.  
On the Local Modem tab, check the Allow dialing using the local modem.  
Click on Modem Configuration and fill out or select the fields in the upcoming Customize  
Modem Settings window.  
Click OK to configure the modem settings and to close the window.  
Back in the Customize Outbound Connectivity window, click on Add to add a phone number  
for your service connection. In the next window (Add Phone Number), in the Country or  
region field, select the appropriate country from the pull-down menu. In the State or province  
field, select the appropriate state from the pull-down menu. From the list, select one phone  
number (the comment field will help you to identify the correct location), and click on Select as  
Number. The chosen parameters are copied to the appropriate fields at the bottom of the  
window.  
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Click Add to save the phone number and to close the Add Phone Number window.  
You can use the Test button now to test the configured connection, but it is recommended  
that you test after the entire configuration is done.  
Finally, in the Customize Outbound Connectivity window, click OK to save the configuration  
and to close the window.  
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3. Specifying your company’s contact and account information:  
This topic describes how to specify the contact and account information on the HMC. It is  
important that you specify contact and account information. This information helps your service  
provider contact the correct person in your company in the event of a system problem. It also  
helps your service provider locate any information about your company’s service history, which  
may help solve a problem more quickly.  
Use the Remote Support application on the HMC to specify your contact and account  
information. To specify this information, follow these steps on your HMC:  
a. In the Navigation Area, open Service Applications.  
b. Select Remote Support.  
c. Select Customize Customer Information.  
Fill out the fields on the Administrator tab, System tab, and Account tab. There are  
mandatory and optional fields, that means you have to provide certain information before you  
can save the configuration. Click OK to save the configuration and to close the Customize  
Customer Information window.  
4. Specifying options for connection monitoring:  
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Connection monitoring enables the monitoring of the communication paths between your HMC  
and your managed system(s) and creates service events when communication between the HMC  
and a managed system is disrupted. You can specify the following information about how you  
want the HMC to respond to these disruptions:  
Number of disconnected minutes considered an outage: This is the number of minutes  
that you want your HMC to wait before reporting a disruption in  
communication as an outage. The recommended length of time is 15  
minutes.  
Number of connected minutes considered a recovery: This is the number of minutes after  
communication is restored between the HMC and the managed system  
that you want the HMC to wait before considering that a recovery is  
successful. The recommended length of time is 2 minutes.  
Number of minutes between outages considered a new incident: This is the number of  
minutes after communication is restored that you want the HMC to wait  
before considering another outage as a new incident. The  
recommended length of time is 20 minutes.  
To specify your preferences for connection monitoring, use the Service Focal Point application on  
the HMC. To specify this information, follow these steps on your HMC:  
a. In the Navigation Area, open Service Applications.  
b. Select Service Focal Point.  
c. Select Service Utilities.  
d. In the Service Utilities window, select Connection Monitoring from the Actions menu.  
In the appropriate fields, configure the before mentioned parameters for the P5 520 server(s)  
of the DR550. Follow the instructions given in the window to set up the parameters.  
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Click OK to save the configuration and to close the Connection Monitoring Setup window.  
You can then configure Electronic Service Agent to notify you of these problems. See the next topic,  
Configuring Electronic Service Agent on your HMC, for the details.  
Configuring Electronic Service Agent on your HMC  
You can use Electronic Service Agent on the HMC to share server information and hardware  
problem information with your service provider and to receive notification when problems occur.  
In addition, you can authorize individuals in your organization to view the information you send on  
the Internet. This enables you to view your history and track any trends in the service information  
that you share.  
The types of server information you can share with your service provider include the following:  
Hardware problem information.  
Information about system characteristics, such as hardware and software inventory, and  
current fix levels.  
Information about system resources, such as disk use.  
Performance data.  
Use the following sequence to enable the Electronic Service Agent on the HMC:  
1. Specifying when and how Electronic Service Agent sends information to your service provider:  
Use Electronic Service Agent to define the timetable on which you want to share service  
information with your service provider. To specify the information to define the timetable, follow  
these steps:  
a. In the Navigation Area, open Service Applications.  
b. Select Service Agent.  
c. Select Transmit Service Information.  
d. In the Transmit Service Information window, click the Immediate tab.  
e. To send your information to your service provider immediately, click Send. A new window  
(Service Agent) opens, read the message and click OK to close the window.  
f. In the Transmit Service Information window, click the Scheduled tab.  
g. To schedule when and how often you send information to your service provider, specify the  
frequency and time in the appropriate fields.  
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Click Update to update the configuration. A new window (Service Agent) opens, read the  
message and click OK to close the window.  
h. End the configuration with a click on Cancel.  
2. Viewing your system information on the Internet:  
The information you share through Electronic Service Agent is available for you to view on the  
Internet. You can view your current information, as well as track trends in performance and  
usage.  
This online service is available to you while your server is under warranty and afterward through  
a service contract. Before you can access your information on the Internet, you must complete a  
registration process. For security reasons, this registration process involves the following steps:  
a. Register users with IBM on the My IBM Registration web site. On the registration web site, you  
create an IBM ID for each of the people you want to have access to the information that  
Electronic Service Agent shares with IBM.  
You must associate these accounts with a server, usually your central server. (You can add  
other servers later if you want to share information for other servers on your network.) The  
people for whom you create IDs must have system administrator authority on all registered  
servers.  
b. Submit a registration request from Electronic Service Agent, as follows:  
i. In the Navigation area, open Service Applications.  
ii. Select Service Agent.  
iii. Select eService Registration. The Authorize Users for Service Agent window is displayed.  
iv. In the Web authorization section, specify one or two of the user IDs that you created on the  
My IBM Registration web site. Use the IBM ID field for the first authorized user, and the  
Optional IBM ID for the second authorized user.  
v. Click OK to submit the registration request. You can specify only two IBM IDs at one time,  
but you can submit as many registration requests as you like.  
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When you want to view the server information you have shared with IBM, go to IBM Electronic  
Services: http://www.ibm.com/support/electronic  
Testing the connection to your service provider  
After you have set up the HMC to communicate with your service provider (see above sections),  
follow the procedure here to test your connection. It is assumed that you are still logged in to the  
HMC:  
1. In the Navigation Area, open Service Applications.  
2. Select Remote Support.  
3. Select Customize Outbound Connectivity.  
4. Select the Local Modem tab as the type of outbound connectivity.  
5. Click Test.  
6. In the new window (Test Phone Number), click Start. The local modem will connect to the service  
provider and display the result in the same window.  
Once successfully connected, click Cancel to close the window.  
7. Log off from the Hardware Management Console.  
DS4000 SNMP and e-mail setup for error notification  
The alert notification is a feature of the IBM TotalStorage DS4000 Storage Manager that monitors  
system health, and automatically notifies a configured recipient when problems occur.  
The following alert notification options are available:  
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Alert notifications are sent to a designated network management station (NMS) using simple  
network management protocol (SNMP) traps.  
Alert notifications are sent to a designated e-mail address. See the Enterprise Management  
window help for specific procedures. To send e-mail to IBM, contact your customer service  
representative and ask for IBM DS4000 Service Alert (premium feature). The latter is a  
chargeable service provided by IBM.  
Alert notifications are sent to a designated alphanumeric pager when third-party software is  
used to convert e-mail messages. See the Enterprise Management window help for specific  
procedures.  
The following information is contained in an e-mail or trap message:  
Name of the affected managed device  
Host IP address (only for a storage subsystem managed through a host-agent)  
Host name/ID (shown as directly managed if a storage subsystem is managed through each  
controller's Ethernet connection)  
Event error type related to an event log entry  
Date and time of when the event occurred  
Brief description of the event  
For more information about event types for storage subsystems, see Viewing Events with the  
Event Log in the Subsystem Management Window help system.  
To set up alert notifications using SNMP traps, you must copy and compile a management  
information base (MIB) file on the designated network management station (NMS). The NMS is the  
workstation where your network management service is running. For example, this can be an IBM  
Tivoli NetView® network management station. To learn more about IBM Tivoli NetView visit:  
http://www-306.ibm.com/software/tivoli/products/netview/  
Complete the following steps to set up alert notifications using SNMP traps before the set up of alert  
destinations. You need to set up the designated management station only once:  
1. Ensure that the installation CD is inserted in the CD-ROM drive on your designated NMS. With  
the shipping of the IBM System Storage DR550, you will receive installation CDs for the DS4000  
Storage Manager. Look for the CD that includes the MIB file.  
2. From the installation CD, copy the SM8.MIB file from the SM8mib directory to the NMS.  
Note: Installing this MIB will not affect other areas of Storage Manager 9.12 (or 9.15). Do not  
attempt to install other portions of the CD.  
3. Follow the steps required by your NMS to compile the MIB. For details, contact your network  
administrator or see the documentation for the network management product you are using.  
To set up the alert environment and specify destinations, proceed as follows:  
1. From the host standby node, drs_engine2 (if you have a dual node configuration) or from drs-  
engine (if you have a single node configuration), start the SMclient application. Use the AIX user  
dr550 to log in. The graphical output of the DS4000 SMclient appears on your X-Windows  
enabled workstation, and you will see a screen similar to the one below.  
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2. From the DS4000 Storage Manager client Enterprise Management window, go to Edit ->  
Configure Mail Server... at the upper left side.  
3. Enter your mail (SMTP) server address in the first line. This is the name of the mail server that  
forwards the e-mail to the configured e-mail alert destination. This server must be able to route data to  
the network of the receiver. Enter a meaningful sender address information in the second line of the  
window as shown in Error! Reference source not found.. The sender’s e-mail address is displayed  
on every mail message that is sent to the configured e-mail alert destination.  
If you do not specify an SMTP server name, the Enterprise Management software attempts to  
send the e-mail using a mail server on the local Storage Management Station. The e-mail  
sender’s address required in the SMTP protocol must be specified or an error will result.  
4. Click OK.  
E-mail alert destination  
1. Select the e-mail tab from the Edit -> Alert Destinations... menu screen at the DS4000 Storage  
Manager client Enterprise Management window. The Add/Edit Alerts dialog window opens.  
2. Enter the e-mail address of the recipient for alert e-mail notification in the appropriate line. For  
example, [email protected] as shown below.  
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3. Click the Add button when ready. The selected e-mail address is now listed in the Configured e-  
mail addresses: list box. From there you can select this address whenever you want to work with  
the address, for example, in order to replace or delete the address as well as to validate it.  
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4. To validate the address you must select the address from the list box again and then click the  
Validate button. A test message is sent to the selected e-mail address. A message box with the  
results of the validation and any error information is displayed.  
5. Click OK on the message box to close it.  
SNMP Alert destination  
1. Select the SNMP tab from the Edit -> Alert Destinations... menu screen at the DS4000 Storage  
Manager client Enterprise Management window.  
2. Enter the SNMP community name in the appropriate field. The SNMP community name is set in  
the NMS configuration file by a network administrator. The default is public.  
3. Enter the trap destination IP or host name in the appropriate field. The SNMP trap destination is  
the IP address or the host name of a station running an SNMP service.  
4. Click Add.  
5. To validate an SNMP address, type the address in the text box, and then click Validate.  
a. Check SNMP destination for SNMP alert validation.  
6. Click OK.  
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Testing the alert notification  
After all previous tasks have been completed; you are ready to test your system for alert notification.  
A simple test that you can perform is to manually fail one of the power supplies. Turning off the  
power supply is the preferred test because it allows the testing of the DS4000 Storage Server Event  
Monitor service. This service monitors the DS4000 Storage Server for alerts without needing to have  
the DS4000 Storage Manager client running in the root user session.  
Turn off a redundant power supply in the DS4000 Storage Server or DS4000 expansion enclosure.  
When the power supply is turned off, an alert notification is sent to the e-mail address that you  
specified. Turn the power supply on again at your earliest convenience.  
Attention: Do not turn off the power supply if this is the only one that is powered on  
in your storage server or expansion enclosure.  
DS4000 Service Alert  
DR550 includes the capability to route e-mail to the IBM support center. You can either chose to  
route e-mail notification to your local operations team (as described in the section above) or you can  
set up the DR4100 to route the notice to IBM.  
Service Alert Readme Document (excerpts)  
DS4000 Service Alert (hereafter called Service Alert) is a feature of the IBM TotalStorage DS4000  
Storage Manager that monitors system health and automatically notifies the IBM Support Center  
when problems occur. Service Alert sends an e-mail to a call management center that identifies  
your system and captures any error information that can identify the problem. The IBM support  
center analyzes the contents of the e-mail alert and contacts you with the appropriate service action.  
The IBM DS4000 Service Alert, a one time charge, complements, but does not replace the basic  
hardware maintenance agreement in place for the DS4000 storage subsystems. With the DS4000  
Service Alert activated, the IBM support center will monitor Service Alert e-mails with the same  
coverage being provided in the basic hardware maintenance agreement  
Activating DS4000 Service Alert  
To activate Service Alert, you must do all of the following tasks:  
Create a user profile (userdata.txt)  
Rename each storage subsystem and synchronize the controller clock  
Configure the e-mail server  
Configure the alert destination  
Validate the installation  
Activate the Service Alerts with IBM Technical Services (ITS)  
Creating a user profile (userdata.txt)  
The user profile is a text file that contains your individual contact information. It is placed at the top  
of the e-mail that Service Alert generates. A template is provided, which you can download and edit  
using any text editor.  
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IMPORTANT: The user profile file name must be userdata.txt. The file content must be in the  
format as described in step 2. In addition, the file must be placed in the appropriate directory in the  
DS4000 Storage Server management station as indicated in step 4.  
Perform the following steps to create the user profile:  
1. Download the userdata.txt template file from one of the following Web site:  
http://www.ibm.com/servers/storage/support/DS4000/DS4100.html  
The userdata.txt template is named "userdata.txt".  
2. Type in the required information.  
There should be seven lines of information in the file. The first line should always be "Title: IBM  
FAStT Product". The other line contain the company name, company address, contact name,  
contact phone number, alternate phone number, and machine location information. Do not split the  
information for a given item; for example, do not put the company address on multiple lines. Use  
only one line for each item.  
Note: When you type in the text for the userdata.txt file, the colon (:) is the only legal separator  
between the required label and the data. No extraneous data is allowed (blanks, commas, and so  
on) in the label unless specified. Labels are not case sensitive.  
The Title field of the userdata.txt file must always be "IBM FAStT Product". The rest of the fields  
should be completed for your specific DS4100 Storage Server installation.  
Following is an example of a completed userdata.txt user profile:  
Title: IBM FAStT Product  
Company name: IBM (73HA Department)  
Address: 3039 Cornwallis Road, RTP, NC 27709  
Contact name: John Doe  
Contact phone number: 919-254-0000  
Alternate phone number: 919-254-0001  
Machine location: Building 205 Lab, 1300  
3. Save the userdata.txt file in ASCII format.  
4. Store the userdata.txt file in the appropriate subdirectory of the DS4000 Storage Server  
management station. For AIX(R), store the userdata.txt file in the / directory.  
Renaming the storage subsystem and synchronizing the controller clock  
When you register for Service Alert, you must change the existing node ID of each DS4100 Storage  
Server. Service Alert uses this new name to identify which DS4100 Storage Server has generated  
the problem e-mail. You rename the storage subsystem using DS4000 Storage Manager client.  
Before you can rename the storage subsystem, you must know the DS4100 Storage Server  
machine type, model, and serial number. This information is located on the front of the machine (on  
the right edge of the frame).  
Perform the following steps to rename the storage subsystem:  
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1. Open the DS4100 Storage Manager client Enterprise Management window.  
2. Double click on the storage system that you want to rename. The Subsystem Management  
window opens.  
3. Click Storage Subsystem --> Rename. The Rename Storage Subsystem window opens.  
4. Type the new name for the subsystem. You must use the following naming convention for the  
new name; any errors in the format of the new name can result in delays or denial of IBM service  
support. The new name cannot contain more than 30 characters. The format for the new name is:  
ttttmmm/sssssss#cust_nodeid_reference  
Where:  
-
-
-
-
-
-
tttt is the 4-digit IBM machine type of the product (you will use 1724)  
mmm is the 3-digit IBM model number for the product (you will use 100)  
/ is the required separator  
sssssss is the 7-digit IBM serial number for the machine  
# is the required separator  
cust_nodeid_reference is the node ID as referenced by the customer  
IMPORTANT: No extra characters are allowed before the "#" separator.  
The following is an example of a new storage subsystem name:  
1724100/23A1234#IBM_Eng  
5. Click OK to save the new name.  
6. To synchronize the controller clock with the time in the DS4000 Storage Server management  
station that monitors the alerts, go to the Storage Management window. Select Storage System -->  
Set Controller Clock. Click OK when the confirmation window opens.  
This step is optional. If performed, it facilitates the trouble-shooting session because the time that  
the alert e-mail is sent is about the same as the time that the errors occurred in the DS4100 Storage  
Server.  
Steps 1 - 6 must be performed for each of the DS4100s within the DR550. Note: The only  
configuration with a second DS4100 is the 89.6 TB offering.  
Configuring the e-mail server  
You must configure your e-mail server to enable it to send alerts. Perform the following steps to  
configure the e-mail server:  
1. From the DS4000 Storage Manager client Enterprise Management window, select Edit -->  
Configure Mail Server.  
The Configure Mail Server dialog window opens.  
2. Type the following information in the appropriate text boxes:  
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Mail server: This is the name of the mail server that forwards the e-mail to the configured  
IBM e-mail alert destination. This server must be able to route data to the Internet domain.  
E-mail sender address: This is the sender's e-mail address. This address is displayed on  
every mail message that is sent to the configured e-mail alert destination.  
3. Click OK.  
Configuring the alert destination  
Perform the following steps to configure an alert destination e-mail address:  
1. From the DS4000 Storage Manager client Enterprise Management window, right click on the  
DS4100 Storage Server whose alerts will be sent to IBM, then select Edit --> Alert Destinations from  
the displayed menu.  
The Add/Edit Alerts dialog window opens.  
2. In the E-mail address: text box, type either one of the following e-mail addresses, depending on  
your geographic location:  
For Europe, Asia, Australia, New Zealand, and the Pacific islands: [email protected]  
For North America locations: [email protected]  
For South and Central America, and Caribbean Island locations: [email protected]  
3. Click Add.  
4. Click OK.  
After you add the e-mail address, you should validate that it has been added correctly. Perform the  
following steps to validate the e-mail address:  
Select the e-mail address in the Configured e-mail addresses: list, or type the address in the  
text box.  
Click Validate.  
A test message is sent to the selected e-mail address. A message box with the results of  
the validation and any error information displays.  
Click OK to close the message box.  
Validating the installation  
Make sure that the IBM DS4000 Event Monitor service is installed in the management station. If it is  
not installed, you must uninstall the DS4000 Storage Manager client and reinstall it with the Event  
Monitor service enabled.  
Activate the Service Alerts with IBM Technical Services (ITS)  
After all previous tasks have been completed; you are ready to activate your system for Service  
Alert.  
Call your IBM Support Center. Tell the representative that you are ready to activate the FAStT  
Service Alert process. The IBM representative will work with you to test your system setup and  
ensure that FAStT Service Alert is working properly.  
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A test that you will perform, with the help of the Support Center, is to manually fail a non-configured  
drive in the DS4100 Storage Server using the DS4000 Storage Manager client. If all of the drives  
are configured (DR550 has all drives configured), you can turn off a redundant power supply in the  
DS4100 Storage Server or EXP100 expansion enclosure. When the drive fails or the power supply  
is turned off, a Service Alert is sent to the IBM e-mail address that you specified.  
NOTE: Do not turn off the power supply if this is the only one that is powered on in your storage  
server or expansion enclosure. Turning off the power supply is the preferred test because it allows  
the testing of the DS4000 Storage Server Event Monitor service. This service monitors the DS4100  
Storage Server for alerts without needing to have the DS4000 Storage Manager client running in the  
root user session.  
Changing TSM HACMPADM password  
The TSM HACMPADM password is currently set to never to expire. This login is created just to use  
for HACMP cluster stop services and not meant to use as an admin account. It has operator  
authority. You can change the password, perhaps in accordance with your site security guidelines.  
If you make a change to the password, the following script (stopserver), which is located in the  
/user/bin directory on both P5 520 servers, should be updated as well, as we have set HACMPADM  
password. Please review the red (bold) comments and the area that requires the new password.  
#!/bin/ksh  
###############################################################################  
# Shell script to stop a TSM AIX server.  
# Please note that changes must be made to the dsmadmc command below in order #  
#
# to tailor it for your environment:  
#
#
#
1. Set -servername= to the TSM server name on the Servername option  
#
#
#
#
#
#
#
#
#
#
#
#
in the /usr/tivoli/tsm/client/ba/bin/dsm.sys file.  
#
2. Set -id= and -password= to a TSM userid that has been granted  
operator authority, as described in the section:  
"Chapter 3. Customizing Your Tivoli Storage Manager System -  
Adding Administrators", in the Quick Start manual.  
#
3. Edit the path in the LOCKFILE= statement to the directory where your #  
dsmserv.dsk file exists for this server.  
#
#
#
#
#
#
#
#
#
#
# Author: Steve Pittman  
#
# Date: 12/6/94  
#
#
#
#
# Modifications:  
#
# 10/21/2002 David Bohm. IC34520, don't exit from the script if there are #  
#
#
kernel threads running.  
#
#
# 7/03/2001 David Bohm. Made changes for support of the TSM server.  
#
#
#
General clean-up.  
#
#
###############################################################################  
#
# Set seconds to sleep.  
secs=5  
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# TSM lock file  
LOCKFILE="/tsm/files/adsmserv.lock"  
echo "Stopping the TSM server now..."  
# Check to see if the adsmserv.lock file exists. If not then the server is not  
running  
if [[ -f $LOCKFILE ]]; then  
read J1 J2 J3 PID REST < $LOCKFILE  
/usr/tivoli/tsm/client/ba/bin/dsmadmc -servername=tsm -id=hacmpadm -password=chang3Me -  
noconfirm << EOF  
halt  
EOF  
echo "Waiting for TSM server running on PID $PID to stop..."  
# Make sure all of the threads have ended  
while [[ `ps -m -o THREAD -p $PID | grep -c $PID` > 0 ]]; do  
sleep $secs  
done  
fi  
Creating an AIX Recovery DVD  
DR550 has setup AIX and other software to create a very secure environment. The settings are not  
the typical AIX settings. Should a problem occur, using the standard AIX recovery tools would not  
ensure that the same setup exists. You should use the following procedures to create a recovery  
DVD for the AIX server(s).  
Creating a Root Volume Group Backup on DVD-RAM with Universal Disk Format  
To create a root volume group backup on DVD-RAM with UDF, do the following:  
Use SMIT to create a backup to DVD-RAM with UDF, as follows:  
From the DR550 integrated console, select the DRS Engine 1 (or whatever name you have given to  
server 1) and log on to AIX using the DR550 user id. When you are logged on, su to Root, and  
then enter the smit mkdvd fast path.  
1. The system asks whether you are using an existing mksysb image: Select No (option 2)  
2. Select the format: Select UDF (Universal Disk Format) (option 2)  
3. Then you need to respond to a series of questions on the screen  
Enter the name of the DVD-RAM device. Pressing F4 will provide a list of device names  
(select /dev/cd0)  
Select yes or no for the mksysb creation options.  
Create map files? Press F4 - Select Yes (default is no)  
Exclude files? Select No (default is no)  
Disable Software Packing of Backup  
[ ] (leave blank)  
File System to Store mksysb image [ ] (leave blank)  
If blank, the file system will be created for you  
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[rootvg] (take the default)  
Advanced Customization Options:  
Do you want the DVD to be bootable  
Install bundle file  
File with list of packages to copy to DVD  
Location of packages to copy to DVD  
Customization script  
[ ] (Press F4 – select Yes)  
[ ] (leave blank)  
[ ] (leave blank)  
[ ] (leave blank)  
[ ] (leave blank)  
User supplied bosinst.data file  
Debug Output?  
User supplied image.data file  
[ ] (leave blank)  
[no] (this is the default)  
[ ] (leave blank)  
4. Make sure a DVD-RAM platter is loaded into the DVD-RAM drive on Engine-1 and press  
Enter.  
Notes for MKDVD command:  
The mkdvd command always calls the mksysb command with the flags to extend /tmp.  
Enter the file system or directory in which to store the mksysb image. This can be a file  
system you created in the rootvg, in another volume group, or in NFS mounted file systems  
with read-write access. If left blank, the mkdvd command creates the file system and  
removes it when the command completes.  
If you did not enter information in the file system field, you can select to have the mkdvd  
command either create these file systems in the rootvg, or in another volume group. If the  
default of rootvg is chosen and a mksysb image is being created, the mkdvd command adds  
the file systems to the exclude file and calls the mksysb command with the exclude files  
option -e.  
Do you want the DVD to be bootable? If you select no, you must boot from a product CD at  
the same version.release.maintenance level, and then select to install the system backup  
from the system backup DVD.  
If you intend to use an Install bundle file, enter the full path name to the bundle file. The  
mkdvd command copies the file into the DVD file system. You must have the bundle file  
already specified in the BUNDLES field, either in the bosinst.data file of the mksysb image  
or in a user-specified bosinst.data file. When this option is used to have the bundle file  
placed on the DVD, the location in the BUNDLES field of the bosinst.data file must be as  
follows: /../usr/sys/inst.data/user_bundles/bundle_file_name Do we need to do this?  
Additional packages can be placed on the DVD by entering the name of the file that contains  
the packages list in the File with list of packages to copy to DVD field. The format of this file  
is one package name per line.  
If you are planning to install one or more bundles after the mksysb image is restored, follow  
the directions in the previous step to specify the bundle file. You can then use this option to  
have packages listed in the bundle available on the DVD. If this option is used, you must  
also specify the location of installation images in the next step.  
Enter the location of installation images that are to be copied to the DVD file system (if any)  
in the Location of packages to copy to DVD field. This field is required if additional packages  
are to be placed on the DVD (see the previous step). The location can be a directory or DVD  
device.  
You can specify the full path name to a customization script in the Customization script field.  
If given, the mkcd command copies the script to the DVD file system. You must have the  
CUSTOMIZATION_FILE field already set in the bosinst.data file in the mksysb image or use  
a user-specified bosinst.data file with the CUSTOMIZATION_FILE field set. The mkcd  
command copies this file to the RAM file system. Therefore, the path in the  
CUSTOMIZATION_FILE field must be as follows: /../filename  
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You can use your own bosinst.data file, rather than the one in the mksysb image, by  
entering the full path name of your bosinst.data file in the User supplied bosinst.data file  
field.  
To enable debugging for the mkdvd command, set Debug output? to yes. The debug output  
goes to the smit.log.  
You can use your own image.data file, rather than the image.data file in the mksysb image,  
by entering the full path name of your image.data file for the User supplied image.data file  
field.  
When you have created the DVD, please label it appropriately and keep it in a safe place. If you  
have a dual node configuration, you should repeat the steps and create a DVD-RAM for the second  
server as well. You may want to make a second copy of each DVD-RAM, keeping one in the data  
center and one off site.  
Recovering from a problem using the Recovery DVD  
Should a problem occur and you need to rebuild the server(s) – based on the advice of the support  
center, please follow these steps.  
Boot from the Recovery DVD  
Using the DVD produced with mkdvd command above)  
1. Insert the DVD into the DVD-RAM device.  
2. Make sure all external devices attached to the system (such as CD-ROM drives, tape drives,  
DVD drives, and terminals) are turned on. Only the DVD-RAM drive from which you will install AIX  
should contain the installation media.  
3. Power on the system.  
4. When the system beeps twice, press F5 on the keyboard (or 5 on an ASCII terminal). If you have  
a graphics display, you will see the keyboard icon on the screen when the beeps occur. If you have  
an ASCII terminal (also called a tty terminal), you will see the word keyboard when the beeps occur.  
The system will now boot from the installation media.  
Note: If your system does not boot using the F5 key (or the 5 key on an ASCII terminal), refer to  
your hardware documentation for information on how to get your system to boot from an AIX product  
DVD.  
5. Select the system console by pressing F1 (or 1 on an ASCII terminal) and press Enter. If you  
have more than one display or terminal, follow the instructions on the display or terminal to select  
one as the console.  
6. Select the language for the BOS Installation menus by typing the corresponding number in the  
Choice field. Press Enter to open the Welcome to Base Operating System Installation and  
Maintenance screen.  
7. Type 2 to select 2 Change/Show Installation Settings and Install in the Choice field and press  
Enter.  
Welcome to Base Operating System  
Installation and Maintenance  
Type the number of your choice and press Enter. Choice is  
indicated by >>>.  
1 Start Install Now with Default Settings  
>>> 2 Change/Show Installation Settings and Install  
3 Start Maintenance Mode for System Recovery  
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88 Help ?  
99 Previous Menu  
>>> Choice [1]: 2  
Set and Verify Installation Settings  
1. In the Installation and Settings screen, verify the installation settings are correct by checking the  
method of installation (New and Complete Overwrite), the disk or disks you want to install, the  
primary language environment settings, and the installation options.  
A summary of selected options displays. Confirm your selections and press Enter to begin the BOS  
installation. The system automatically reboots after installation is complete.  
Otherwise, go to sub-step 2.  
2. To change the System Settings, which includes the method of installation and disk where you  
want to install, type 1 in the Choice field and press Enter.  
Installation and Settings  
Either type 0 and press Enter to install with current  
settings, or type the  
number of the setting you want to change and press Enter.  
1 System Settings:  
Method of Installation.............New and  
Complete Overwrite  
Disk Where You Want to Install.....hdisk0  
>>> Choice [0]: 1  
3. Type 1 for New and Complete Overwrite in the Choice field and press Enter. The Change  
Disk(s) Where You Want to Install screen now displays.  
Change Disk(s) Where You Want to Install  
Type one or more numbers for the disk(s) to be used for  
installation and press  
Enter. To cancel a choice, type the corresponding number  
and Press Enter.  
At least one bootable disk must be selected. The current  
choice is indicated  
by >>>.  
Name  
Location Code Size(MB) VG Status  
Bootable  
1 hdisk0 04-B0-00-2,0  
2 hdisk1 04-B0-00-5,0  
3 hdisk2 04-B0-00-6,0  
4296 none  
4296 none  
12288 none  
Yes  
Yes  
Yes  
>>> 0 Continue with choices indicated above  
66 Disks not known to Base Operating System  
Installation  
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77 Display More Disk Information  
88 Help ?  
99 Previous Menu  
>>> Choice [0]:  
4. Select the disk or disks you want to install by typing the number that corresponds to the hard disk  
name and pressing Enter. The disk will now be selected as indicated by >>>. Do this for each disk  
that you want to be part of the AIX root volume group. To unselect the destination disk, type the  
number again and press Enter.  
5. Complete the disk selection by typing a 0 in the Choice field and press Enter. The Installation  
and Settings screen displays with New and Complete Overwrite as the method of installation and  
the user selected disks.  
6. To change the Primary Language Environment Settings, type 2 in the Choice field and press  
Enter. Type the number that corresponds to the Cultural Convention, Language, and Keyboard for  
your selection and press Enter.  
7. To change the More Options, type 3 in the Choice field and press Enter. Among the installation  
options available to you in AIX 5.2, you can:  
Change the desktop application.  
Enable or disable the Trusted Computing Base option.  
Enable or disable the Controlled Access Protection Profile (CAPP) and Evaluation  
Assurance Level 4+ (EAL4+) option.  
Enable the 64-bit kernel.  
Enable the Enhanced Journaled File System (JFS2).  
Install graphics software.  
Install the documentation services software.  
8. Verify that the selections are correct in the Overwrite Installation Summary screen, as follows:  
Overwrite Installation Summary  
Disks: hdisk0  
Cultural Convention: en_US  
Language: en_US  
Keyboard: en_US  
64 Bit Kernel Enabled: No  
JFS2 File Systems Created: No  
Desktop: CDE  
Enable System Backups to install any system: Yes  
Optional Software being installed:  
>>> 1 Continue with Install  
88 Help ?  
99 Previous Menu  
>>> Choice [1]:  
9. Press Enter to begin the BOS installation. The system automatically reboots after installation is  
complete.  
Backing Up the DR550 Data  
Chapter 22 in the TSM Administration Guide (titled Protecting the Server) has the details on how to  
protect the TSM database, server and storage pools. Backup jobs have already been setup for the data  
base and logs. You should review these jobs and modify if needed. Backing up the data needs to be  
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setup, per the instructions in this chapter. There are several options that can be used to backup the data.  
Please review this chapter, along with the chapter in the DR550 redbook on appropriate backup strategies.  
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Other Information  
Environmental Specifications  
The DR550 consists of one or more of each of the following components. Each configuration is  
installed within a 7014 rack (one or two depending on configuration). Floor space requirements are  
based on the 7014-T00 rack (.85 square yards or .7 square meters). The 5.6, 11.2, 22.4 and 44.8  
TB configurations require a single rack. The 89.6 TB configuration requires 2 racks.  
The following table lists estimates for each of the single node configurations.  
Configuration  
5.6 TB  
11.2 TB  
Weight (kg)  
357  
397  
Weight (lb)  
785  
873  
Kilowatts  
1.3  
1.7  
BTUs  
4449  
5537  
The following table lists estimates for each of the dual node configurations.  
Configuration  
5.6 TB  
11.2 TB  
22.4 TB  
44.8 TB  
89.6 TB  
Weight (kg)  
404  
444  
524  
684  
Weight (lb)  
889  
977  
1153  
1505  
2744  
Kilowatts  
1.8  
2.2  
3.0  
4.6  
BTUs  
6615  
7703  
9879  
14231  
22935  
1248  
7.8  
The individual component specifications are listed below.  
P5 520  
Physical Specification  
Width: 442 mm (17.4 in)  
Depth: 573 mm (22.6 in)  
Height: 172 mm (6.8.0 in)  
Weight: 43 kg (94.6 lb) – maximum configuration  
Operating Environment  
Temperature: (operating) 5-45 degrees C (41 to 113F)  
Relative humidity: 8% to 80%  
Maximum wet bulb: (Power off) 27 degrees C (80 F)  
Operating voltage: 100-127 or 200-240 V AC (auto-ranging)  
Operating Frequency: 47/63 Hz  
Power requirements: 600 watts (maximum)  
Thermal output: 2046 Btu/hour (maximum)  
Power Source Loading: 0.632 kVA (maximum)  
Maximum altitude: 3,048m (10,000 ft)  
Sound Power: 6.1 bels  
DS4100  
Physical Specification  
Width: 481.8 mm (18.97 in)  
Depth: 597.4 mm (25.62 in)  
Height: 132.3 mm (5.21 in)  
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Weight: 40 kg (88.0 lb)  
Operating Environment  
Temperature:  
10-35 degrees C (50-95 degrees F) at 0-914 m (0-3000 ft)  
10-32 degrees C (50-90 degrees F) at 914-2,133 m (3,000 – 7,000 ft)  
Relative humidity: 8% to 80%  
Electrical Power (per power supply)  
Voltage Range – nominal (90 - 264 V ac)  
Operating Current: 1.65-3.9 Amperes  
Power: 390 Watts  
Frequency: 50/60 Hz  
Heat dissipation: 1088 Btu/hour  
Noise Level (normal operation): 6.0 bels  
DS4000 EXP100  
Physical Specifications  
Width: 481.8 mm (18.97 in)  
Depth: 597.4 mm (25.62 in)  
Height: 132.3 mm (5.21 in)  
Weight: 40.2 kg (88.4 lb)  
Operating Environment  
Temperature:  
10-35 degrees C (50-95 degrees F) at 0-914 m (0-3000 ft)  
10-32 degrees C (50-90 degrees F) at 914-2,133 m (3,000 – 7,000 ft)  
Relative humidity: 8% to 80%  
Electrical Power (per power supply)  
Voltage Range – nominal (90 – 264 V ac)  
Operating Current: 1.65-3.9 Amperes  
Power: 390 Watts  
Frequency: 50/60 Hz  
Noise Level (normal operation): 6.0 bels  
Heat dissipation: 1088 BTU per hour  
SAN Switches – 2005-B16  
Physical Specifications  
Width: 42.85 cm (16.87 in)  
Depth: 30.73 cm (12.10 in)  
Height: 4.29 cm (1.69 in)  
Weight: 3.99 kg (8.8 lb) without medial  
Operating Environment  
Temperature:  
-10-40 degrees C (14-104 degrees F)  
Relative humidity: 20-85%  
Electrical Power  
Voltage Range – nominal (100 – 240 V ac)  
Power: 54 Watts (Nominal), 66 Watts (Maximum)  
Maximum altitude: 2,135m (7,000 ft)  
Altitude: Up to 3,000 m (9,800 ft)  
7310-CR3  
Physical Specifications  
Width: 439.9 mm (17.3 in)  
Depth: 686 mm (27 in)  
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Height: 43.7 mm (1.72 in)  
Weight: 12.9 kg (44.8.4 lb)  
Operating Environment  
Temperature:  
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10-35 degrees C (50-95 degrees F) at 0-914 m (0-3000 ft)  
10-32 degrees C (50-90 degrees F) at 914-2,133 m (3,000 – 7,000 ft)  
Relative humidity: 8% to 80%  
Electrical Power (per power supply)  
Voltage Range  
100 – 127 (nominal) V ac: 50Hz or 60 Hz, 5.6 A  
200 - 240 (nominal) V ac; 50 Hz or 60 Hz, 1.7A  
Power Source loading: 0.55 kVA  
Maximum altitude: 2,135m (7,000 ft)  
Noise Level (normal operation): 4.4 bels  
Heat dissipation: 1878 BTU per hour  
7316-TF3  
Physical Specifications  
Width: 485 mm (19 in)  
Depth: 635 mm to 730 mm (29.0 in to 44.8.74 in)  
Height (closed): 43.0 mm (1.7 in)  
Height (opened): 410 mm (16.1 in)  
Weight: 12.8 kg (44.8.2 lbs)  
LCD Panel  
Size: 432 mm (17 in) diagonal, 337.92 (H) x 270.34 mm (V) (13.3 in x 10.6 in)  
Type: a-Si TFT active matrix  
Pixel pitch: 0.264 mm (H) x 0.264 mm (V)  
Operating Environment  
Not applicable  
7014-T00 Rack  
Physical Specifications  
Width: 644 mm (25.4 in) with side panels  
Depth: 1098 mm (43.3 in) with front and read doors  
Height: 1804 mm (71.0 in with standard AC power  
Weight (empty): 244 kg (535 lbs)  
Operating Environment  
Temperature:  
10-40 degrees C  
Relative humidity: 8% to 80%  
Maximum wet bulb: 27 degrees C  
Electrical Power (per power supply)  
Voltage Range – 200 to 240 V ac 50/60 Hz  
Operating Current: 1.65-3.9 Amperes  
Power: 390 Watts  
Frequency: 50/60 Hz  
Power source loading: 4.8 kVA per PDU (rack may have up to 4 PDUs)  
Noise Level (normal operation): 0.0 bels  
Heat dissipation: 1088 BTU per hour  
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Lost Key Replacement  
Should you lose the keys (2 keys are included in the initial shipment, please contact the IBM  
Rochester Hotline for assistance. They can be reached at 1-800-300-8751 (USA only) or 1-507-  
253-2383 (worldwide) and take option 5.  
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Complementary Products  
IBM Tape Solutions  
Connecting Tape to the DR550  
To connect tape to the DR550, you may need to add components to the server and switch (if you  
purchased the disk only configuration prior to 11 November 2005). These additional components  
are standard as of DR550 Express V2.5. For the older disk only configuration, there is one available  
slot in each server that can be used for host bus adapters to connect to the tape drives. You will  
need to have IBM process an MES order to add p5 520 (9111-520) feature 5716. The adapter can  
support a maximum of three tape drives.  
The HBA will need to be connected to the 2005-B16 switch. Shortwave SFPs are provided with the  
2005-B16. There are 4 SFPs reserved for tape. If additional ports are needed, they should be  
ordered separately. You will also need to provide the cables to connect the 2005-B16 ports to the  
tape drives. You can then order feature 5625 (25 meter LC/LC multi-mode cable) for each tape  
connection if the tape is within 25 meters. If you need something longer, the cable can be  
purchased from other suppliers. The fiber cable must be 50.0/125 micrometers for distances up to  
300 meters, or 62.5/125 micrometers for distances up to 175 meters. The connection is a LC  
connector type.  
IBM’s 3592 (with WORM cartridges), TS1120 (with WORM Cartridges), TS3310 (with WORM  
cartridges) and IBM’s 358x family of LTO libraries (with WORM cartridges) are ideal tape solutions  
for data retention. With write once technology built into the cartridge and dual ports on the drive (for  
higher availability), these tape drives provide non-eraseability along with high performance.  
Whether you use the tape drives for backup of the DR550 (using SSAM commands such as “copy  
storage pool”) or you choose to archive directly to tape, the data is permanently stored and cannot  
be modified. Using a different tape cartridge (without WORM protection) will not guarantee the non-  
erase capability that is featured in the DR550.  
Single node tape attachment  
Attaching tape to the DR550 (single node configuration) can be done with stand alone TS1102, LTO  
Gen 3 or 3592 drives or with these drives placed within a tape library such as the IBM 3584. IBM’s  
other tape solutions can also be attached in the same manner. Each port on the FC switch within  
the DR550 is connected to port 1 on the drive.  
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7316-TF3  
7310-CR3  
0
1
2
3
4
5
6
7
Switch_1  
A
B
1
2
3
4
5
6
DRS_Engine_1  
IN  
OUT  
OUT  
IN  
IN  
OUT  
EXP100_1,1  
IN  
OUT  
OUT  
EXP100_1,1  
IN  
OUT  
IN  
EXP100_1,1  
DS4100_1  
Dual node tape attachment  
Attaching tape to the DR550 (single node configuration) can be done with stand alone TS1120, LTO  
Gen 3, or 3592 drives or with these drives placed within a tape library such as the IBM 3584. IBM’s  
other tape solutions can also be attached in the same manner. Each port (5-7) on the Switch_1  
within the DR550 is connected to port 1 on the on the drive. The second port on the drive (if  
available) is connected to one of the ports (5-7) on Switch_2. Should a failure occur on the FC path  
from Switch_1 to the drive, the tape job can be restarted using the second path.  
7316-TF3  
0
1
2
3
4
5
6
7
Switch_2  
A
B
1
2
3
4
5
6
DRS_Engine_2  
7310-CR3  
0
1
2
3
4
5
6
7
Switch_1  
A
B
1
2
3
4
5
6
DRS_Engine_1  
IN  
OUT  
OUT  
IN  
IN  
OUT  
EXP100_1,1  
IN  
OUT  
OUT  
EXP100_1,1  
IN  
OUT  
IN  
EXP100_1,1  
DS4100_1  
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In the diagrams above, the orange (dotted) cables represent the connections between the HBAs in  
the servers and the ports on the SAN switches. The solid lines (orange) represent connections to  
the tape drives. You will use switch ports 5-7 for tape connections. You can have up to three 3592s  
attached in this configuration. You will need to make the same connections regardless of the  
capacity of the disk within DR550.  
Configurations for appropriate tape drives and libraries can be provided by your IBM account team or  
IBM Business Partner.  
The required software for tape attachment is already installed in the DR550. This includes updated  
device drivers and a new version of SSAM (5.3.2). You will need to make sure that the firmware on the  
tape drives and libraries is updated to the latest version if you are using existing machines. If you have  
purchased new 3592s, the firmware for WORM support will already be installed.  
Data Migration  
When using tape with the DR550, you should review the appropriate SSAM parameters involved with  
data migration. TSM has the ability to migrate data from one media to another (from the disk in the  
DR550 to a WORM cartridge in the 3592 as an example) as determined by the parameters. These  
parameters are documented in the TSM publications and are also included in the DR550 redbook. Two  
of the parameters that should be reviewed include:  
MIGDelay  
Specifies the minimum number of days that a file must remain in a storage pool before the file  
becomes eligible for migration from the storage pool. The server counts the number of days  
from the day that the file was stored in the storage pool or retrieved by a client, whichever is  
more recent. This parameter is optional. You can specify an integer from 0 to 9999. The  
default is 0, which means that you do not want to delay migration.  
If you want the server to count the number of days based only on when a file was stored and not  
when it was retrieved, use the NORETRIEVEDATE server option.  
MIGContinue  
Specifies whether you all the server to migrate files that do not satisfy the migration delay time.  
This parameter is optional. The default is YES>  
Because you can require that the files remain in the storage pool for a minimum number of days,  
the server may migrate all eligible files to the next storage pool yet not meet the low migration  
threshold. This parameter allows you to specify whether the server is allowed to continue the  
migration process by migrating files that do not satisfy the migration delay time.  
Possible values are:  
Yes  
Specifies that, when necessary to meet the low migration threshold, the server continues  
to migrate files that do not satisfy the migration delay time.  
If you allow more than one migration process for the storage pool, some files that do not  
satisfy the migration delay time may be migrated unnecessarily. As one process  
migrates files that satisfy the migration delay time, a second process could begin  
migrating files that do not satisfy the migration delay time to meet the low migration  
threshold. The first process that is still migrating files that satisfy the migration delay  
time might have, by itself, cause the low migration threshold to be met.  
No  
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Specifies that the server stops migration when no eligible files remain to be migrated,  
even before reaching the low migration threshold. The server does not migrate files  
unless the files satisfy the migration delay time.  
These parameters are set at the factory as follows:  
MIGDelay = 0  
MIGContinue = Yes  
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Problem Determination  
This section provides guidance for an entry point to perform problem determination on a DR550.  
Each underlying product that makes up a DR550 provides problem determination information. A  
DR550 is made up of these products:  
One or two P5 520  
One or two TotalStorage SAN Switches (2005-B16)  
One or Two TotalStorage DS4100 Fibre Channel Storage Servers  
From 0 to 14 DS4000 EXP100 Storage Expansion Units  
AIX V5.3 TL 4  
HACMP V5.3  
System Storage Archive Manager V5.3.2  
DS4000 Storage Manager Version 9.12.65  
The first step is to establish which area of the DR550 may be the cause of a particular problem and  
then use the Problem Determination tools and information that is provided for that product.  
An additional guide to help with problem is “Managing the DR550” which is available at http://www-  
1.ibm.com/support/docview.wss?rs=1116&context=STYUE4&dc=DB500&q1=ssg1*&uid=ssg1S1002730&l  
oc=en_US&cs=utf-8&lang=en  
Gathering problem information from the user  
To help isolate the source of a problem gather the following information:  
1. Establish which area or product of the DR550 may be the cause of a particular problem, for  
example, an amber LED is lit on an EXP100, or the Attention LED is lit on the P5 520s. Once  
isolated, use the Problem Determination tools and information that is provided for that product  
that is indicating a problem.  
2. What is the problem?  
a. What is the system doing?  
b. What is the system not doing?  
c. Is there a specific user or system function that is not working correctly?  
d. Are specific error messages or numbers associated with the problem, for example  
on a screen or an operators’ panel?  
e. Which software or hardware component generated the error message or number?  
f. To gather data from the p5 520 server, logon as dr550 user and switch to root (su-  
root) and run this command snap –gbc. You will need to get the dr550 and root  
passwords from the customer  
This command is typed on the command line. A file named snap.tar.Z is generated  
by this command and is located in the /tmp/ibmsupt directory. This compressed file  
will contain the P5 520 error log, configuration information, AIX level, list of installed  
devices, information about the Object Data Manager, and several other files. You  
must have root privileges to use this command. This snap file can be sent to the  
support center for analysis.  
3. Establish a history of the problem; request the following information:  
a. How did you first notice the problem? Did the user do anything different that made  
them notice the problem?  
b. When did it happen? Does it always happen at the same time, for example when the  
same application is run or a specific user accesses the system.  
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c. Does the same problem occur elsewhere? Is only one machine experiencing the  
problem or are multiple machines experiencing the same problem?  
d. Have any hardware, software, or configuration changes been made recently?  
e. If a change has been made recently, were all required prerequisites met before the  
change was made?  
4. Gather information from the system. Use the following worksheet as a guide.  
Questions  
1. Problem Definition  
Responses  
2. Time/Date of Failure  
3. How was the problem detected?  
Does the problem existing on  
multiple machines?  
Was the error detected by a  
user?  
Was the error detected by the  
system?  
Which management interface  
exhibited the problem? For  
example, TSM, SMIT, or CLI?  
4. Are any error LEDs lit? If yes,  
which hardware product?  
5. Is there a service request  
number displayed on the  
server?  
6. For error messages, is the  
message prefix, ANR, ANS, or  
ANE. If yes, the message was  
generated by System Storage  
Archive Manager.  
7. Have any recent changes been  
made to the network, system  
software, or hardware?  
8. Can the DS4000 storage be  
accessed?  
9. Can the DR550 ping another  
client or host on the network?  
Once you have gathered sufficient information about the problem use the following table to decide  
where to start problem diagnosis.  
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Problem Area  
External network communication  
Start with this information  
Check that the external network Ethernet cables are correctly  
connected to the servers.  
Check that other systems are able to communicate on the  
network?  
If other systems are experiencing network problems  
the problem is external to the DR550  
If the DR550 is the only system that is failing start with  
the pSeries 615 Model 6C3 and Model 6E3 Your  
Guide to Removing, Replacing and Installing Parts  
SA38-0638-00. See the next table for other sources of  
information.  
P5 520 service request number or  
other server problem indications.  
pSeries Diagnostic Information for Multiple BUS Systems  
SA38-0509.  
Examine the system run-time error log. See Viewing the AIX  
runtime error log on page 122.  
The following books are available from  
P5 520  
http://publib16.boulder.ibm.com/pseries/en_US/infocenter/bas  
e
DR550 SAN; 2005-B16 Switch  
problems  
IBM TotalStorage SAN Switch 2005 Model B16 Installation,  
Service and User’s Guide (GC26-7753)  
See the next table for other sources of information.  
Solving Problems chapter in DS4100 Installation and User’s  
Guide GC26-7531.  
DS4100 Fibre Channel Storage  
Server  
See the next table for other sources of information.  
Solving Problems chapter in DS4000 EXP100 Installation and  
User’s Guide GC26-7601.  
EXP100 Storage Expansion Unit  
See the next table for other sources of information.  
AIX 5L for Power V5.2 Documentation CD LCD4-1144.  
See the next table for specific pointers to PDF files on this CD.  
DS4000 Storage Manger V9.12 or 9.15 CD.  
See the next table for specific pointers to PDF files on this CD.  
Tivoli Storage Manager for AIX Manuals available at  
http://publib.boulder.ibm.com/tividd/td/IBMStorageManagerforAIX5.2.2.html  
Tivoli Storage Manager for Client Manuals available at  
http://publib.boulder.ibm.com/tividd/td/IBMTivoliStorageManagerClient5.2.2.html  
AIX or HACMP  
DS4000 Storage Manager  
System Storage Archive Manager  
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Additional sources of information  
The next table provides a list of books that contain problem determination information for each product  
that makes up a DR550. Unless indicated the information shipped with the DR550 either as a printed book  
or on a documentation CD. For those books available on a CD that shipped with the DR550 the filename  
and directory path where that book is found on the CD is provided  
P5 520  
The following books are available from  
http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base  
pSeries Diagnostic Information for Multiple Bus Systems  
DS4100 or  
EXP100  
DS4000 Storage Manager Version 8.4 CD  
These books are located in the docs directory.  
DS4000 FC2-123 Dual Port Host BUS Adapter filename is dhba1.pdf  
DS4000 Storage Manager Concepts Guide filename is d5bajmst.pdf  
DS4000 Storage Manager Copy Services User’s Guide filename is  
dbajmst.pdf  
DS4000 Storage Manager Hardware Maintenance Manual and  
Problem Determination Guide filename is hpd2.pdf  
AIX 5L for Power V5.2 Documentation CD LCD4-1144  
AIX  
Web-based System Manager Administration Guide path and name is:  
\\usr\share\man\info\en_US\a_doc_lib\aixbman\wsmadmn\wsmadmntfrm.h  
tm  
Performance Management Guide path and name is:  
\\usr\share\man\info\en_US\a_doc_lib\aixbman\prftungd\prftungdtfrm.htm  
Network Information Services (NIS and NIS+) path and name is:  
\\usr\share\man\info\en_US\a_doc_lib\aixbman\nisplus\nisplustfrm.htm  
System Management Guide Communications and Networks path and  
name is:  
\\usr\share\man\info\en_US\a_doc_lib\aixbman\commadmn\commadmntfr  
m.htm  
HACMP  
Available on HACMP V5.1 for AIX Subsystems Documentation CD LCD4-1171  
HACMP for AIX: Administration and Troubleshooting Guide path and name is:  
\\pubs\HACMP\pdf\ ha_admin_troubleshoot.pdf  
System Storage  
Archive Manager  
Tivoli Storage Manager Messages and Problem Determination.  
Available on the Web at:  
http://publib.boulder.ibm.com/tividd/td/IBMStorageManagerMessages5.2.2.htm  
l
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Viewing the AIX runtime error log  
Log on to the system as the ibmce user. Check the system error log by entering the following command at  
the AIX prompt:  
Cat /var/log/messages |grep RTAS |more  
The run-time error messages are logged in the messages file under /var/log.  
Support Web Site  
http://www-1.ibm.com/servers/storage/support/disk/dr.html has additional information applicable to  
the DR550.  
Placing a Service Call  
Should a problem occur and you need to contact IBM for service, please call in a follows:  
If you think the problem is hardware related, contact IBM Service using the appropriate number.  
When the call screening process begins, select the Hardware option (option 1), select Place a  
Service Request (option 1), Select that you KNOW your machine type (option 1) and enter 2214 in  
the voice response unit when prompted. When the agent comes on the line, that individual will pull  
up the appropriate DR550 script and will process the call. At some point in the call process, you  
may be required to supply the machine type and serial number. You should use the serial number  
of the failing component or use the DS4100 (1724-100) if you do not know the specific failing  
component.  
If you think the problem is software related, then contact IBM Service using the appropriate number.  
When the call screening process begins, select Software (option 2) and then select option 3 and tell  
the agent that you have a “DR550”.  
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Legal Notices  
Copyright © 2006 by International Business Machines Corporation, All rights reserved.  
No part of this document may be reproduced or transmitted in any form without written permission  
from IBM.  
Product data has been reviewed for accuracy as of the date of initial publication. Product data is  
subject to change without notice. This information could include technical inaccuracies or  
typographical errors. IBM may make improvements and/or changes in the product(s) and/or  
programs(s) at any time without notice.  
References in this document to IBM products, programs, or services does not imply that IBM intends  
to make such products, programs or services available in all countries in which IBM operates or  
does business. Any reference to an IBM program or product in this document is not intended to  
state or imply that only that program or product may be used. Any functionally equivalent program  
or product, that does not infringe IBM’s intellectual property rights, may be used instead. It is the  
user’s responsibility to evaluate and verify the operation of any non-IBM product, program or  
service. Statements concerning IBM's future development plans and schedules are made for  
planning purposes only, and are subject to change or withdrawal without notice.  
The information provided in this document is distributed "As Is" without any warranty, either express  
or implied. IBM expressly disclaims any warranties of merchantability, fitness for a particular  
purpose or infringement. IBM shall have no responsibility to update this information. IBM products  
are warranted according to the terms and conditions of the agreements (e.g., IBM Customer  
Agreement, Statement of Limited Warranty, International Program License Agreement, etc.) under  
which they are provided. IBM is not responsible for the performance or interoperability of any non-  
IBM products discussed herein.  
Information concerning non-IBM products was obtained from the suppliers of those products, their  
published announcements or other publicly available sources. IBM has not tested those products in  
connection with this publication and cannot confirm the accuracy of performance, compatibility or  
any other claims related to non-IBM products. Questions on the capabilities of non-IBM products  
should be addressed to the suppliers of those products.  
The provision of the information contained herein is not intended to, and does not, grant any right or  
license under any IBM patents or copyrights. Inquiries regarding patent or copyright licenses should  
be made, in writing, to:  
IBM Director of Licensing  
IBM Corporation  
North Castle Drive  
Armonk, NY 10504-1785  
U.S.A.  
The performance data contained herein was obtained in a controlled, isolated environment. Actual  
results that may be obtained in other operating environments may vary significantly. While IBM has  
reviewed each item for accuracy in a specific situation, there is no guarantee that the same or  
similar results will be obtained elsewhere.  
"IBM's customer is responsible for ensuring its own compliance with legal requirements. It is the  
customer's sole responsibility to obtain advice of competent legal counsel as to the identification and  
interpretation of any relevant laws and regulatory requirements that may affect the customer's  
business and any actions the customer may need to take to comply with such laws. IBM does not  
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provide legal advice or represent or warrant that its services or products will ensure that the  
customer is in compliance with any law."  
The following terms are trademarks or registered trademarks of the International Business Machines  
Corporation in the United States, other countries, or both:  
AIX  
AIX 5L  
DB2  
IBM  
POWER5  
pSeries  
Redbooks  
RS/6000  
Tivoli  
TotalStorage  
System Storage  
Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation  
in the United States, other countries, or both.  
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun  
Microsystems, Inc. in the United States, other countries, or both.  
UNIX is a registered trademark of The Open Group in the United States and other countries.  
OSCAR is a registered trademark of Apex Inc.  
Other company, product and service names may be trademarks or service marks of others.  
DS4000 Service Alert Notification  
This information was developed for products and services offered in the U.S.A. and other countries  
or regions.  
IBM may not offer the products, services, or features discussed in this document in other countries.  
Consult your local IBM representative for information on the products and services currently  
available in your area. Any reference to an IBM product, program, or service is not intended to state  
or imply that only that IBM product, program, or service may be used.  
Any functionally equivalent product, program, or service that does not infringe any IBM intellectual  
property right may be used instead. However, it is the user's responsibility to evaluate and verify the  
operation of any non-IBM product, program, or service.  
IBM may have patents or pending patent applications covering subject matter described in this  
document. The furnishing of this document does not give you any license to these patents.  
You can send license inquiries, in writing, to:  
IBM Director of Licensing  
IBM Corporation  
North Castle Drive  
Armonk, NY 10504-1785  
U.S.A.  
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The following paragraph does not apply to the United Kingdom or any other country where such  
provisions are inconsistent with local law:  
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS  
IS" WITHOUT WARRANTY OF ANY KIND,EITHER EXPRESS OR IMPLIED, INCLUDING, BUT  
NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY  
OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or  
implied warranties in certain transactions, therefore, this statement may not apply to you.  
This information could include technical inaccuracies or typographical errors. Changes are  
periodically made to the information herein; these changes will be incorporated in new editions of  
the publication. IBM may make improvements and/or changes in the product(s) and/or the  
program(s) described in this publication at any time without notice.  
IBM may use or distribute any of the information you supply in any way it believes appropriate  
without incurring any obligation to you.  
This information contains examples of data and reports used in daily business operations. To  
illustrate them as completely as possible, the examples include the names of individuals,  
companies, brands, and products. All of these names are fictitious and any similarity to the names  
and addresses used by an actual business enterprise is entirely coincidental.  
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References  
1. DR550 Product home page including updates to this guide:  
http://www.storage.ibm.com/disk/dr/index.html  
2. Understanding the IBM System Storage DR550 Redbook http://www.redbooks.ibm.com/  
3. 7014 Series Model T00 and Model T42 System Rack Installation Guide SA38-0641-00  
which can be found on the web at:  
http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base/hardware_docs/pdf/380641.pdf  
4. Tivoli Storage Manager for AIX product manuals which can be found on the web at:  
http://publib.boulder.ibm.com/infocenter/tivihelp/index.jsp Click on Storage Manager, then  
Servers and AIX  
5. System Storage Archive Manager API Client manuals which can be found on the web at:  
http://publib.boulder.ibm.com/tividd/td/IBMTivoliStorageManagerClient5.2.2.html  
6. IBM TotalStorage DS4000 EXP100 Storage Expansion Unit - Installation and User's Guide  
First edition found on the web at:  
http://www-1.ibm.com/support/docview.wss?rs=593&uid=psg1MIGR-53857&loc=en_US  
7. IBM TotalStorage DS4000 Storage Manager Version 8.4x - Installation and Support  
Guide for AIX, HP-UX, and Solaris which can be found on the web at:  
ftp://ftp.software.ibm.com/pc/pccbbs/pc_servers_pdf/gc26-7622-01.pdf  
8. IBM eServer pSeries Systems Handbook 2003 Edition, SG24-5120-02  
9. IBM TotalStorage Enterprise Tape 3592: Presentation Guide, REDP-3749-00  
10. IBM TotalStorage: DS4000 Best Practices Guide, REDP-3690-00  
11. Introducing IBM TotalStorage DS4000 EXP100 with SATA Disks, REDP-3794-00  
12. Content Manager Implementation and Migration Cookbook, SG24-7051-00  
13. Content Manager Backup/Recovery and High Availability Strategies, Options, and  
Procedures, SG24-7063-00  
14. IBM Tivoli Storage Management Concepts, SG24-4877-03  
15. IBM SAN Survival Guide Featuring the McDATA Portfolio, SG24-6149-01  
16. IBM TotalStorage DS4100 Fibre Channel Storage Server Installation and User’s Guide,  
GC26-7531-02  
17. Fast path configuration using the Guided Setup wizard  
http://publib.boulder.ibm.com/infocenter/eserver/v1r2s/en_US/index.htm  
18. Backing up and restoring the HMC  
http://publib.boulder.ibm.com/infocenter/eserver/v1r2s/en_US/index.htm  
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19. Reporting a dump (call home)  
http://publib.boulder.ibm.com/infocenter/eserver/v1r2s/en_US/index.htm  
20.Serial port setup http://publib.boulder.ibm.com/infocenter/eserver/v1r2s/en_US/index.htm  
21. Setting up the service processor to connect to your service provider  
http://publib.boulder.ibm.com/infocenter/eserver/v1r2s/en_US/index.htm  
22. Configuring call-home and call-in policy  
http://publib.boulder.ibm.com/infocenter/eserver/v1r2s/en_US/index.htm  
23. Testing the call-home policy  
http://publib.boulder.ibm.com/infocenter/eserver/v1r2s/en_US/index.htm  
24. IBM® System StorageTM DR550, IBM System Storage DR550 Express and IBM  
TotalStorage® Data Retention 450 Upgrade and Maintenance Guide http://www-  
1.ibm.com/support/docview.wss?rs=1116&context=STYUE4&dc=DB500&q1=ssg1*&u  
id=ssg1S1002741&loc=en_US&cs=utf-8&lang=en  
25. Managing the DR550 and DR550 Express – an Introductory Guide http://www-  
1.ibm.com/support/docview.wss?rs=1116&context=STYUE4&dc=DB500&q1=ssg1*&uid=ss  
g1S1002730&loc=en_US&cs=utf-8&lang=en  
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Updates To This Guide  
Updates to this guide will be made as warranted and can be downloaded from the web at:  
HTTP://WWW.STORAGE.IBM.COM/DISK/DR/INDEX.HTML  
(P) IBM part number: 23R5892  
*P23R5892*  
(2P) EC Level: H81819  
*2PH81819*  
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