Hypertec Network Card ISDN 10T Router User Manual

Introduction  
Hypertec ISDN 10T Router  
USER'S MANUAL  
Information in this document is subject to change without  
notice. All rights reserved. All brand names are registered  
trademarks of their respective companies.  
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Introduction  
Contents  
Contents  
3
1 INTRODUCTION  
About this Manual  
1-1  
1-4  
2-1  
2 INSTALLATION  
General  
2-1  
2-1  
2-3  
2-4  
Hardware Installation  
Software Installation  
Installing EasyWeb  
3. Concepts and Principles of Operation  
3-1  
ISDN Overview  
Data Communication Services  
Voice Communication Service  
3-1  
3-3  
3-15  
3-15  
Basic Rate ISDN Provisioning for United States and Canada  
4. Configuration and Management  
4-1  
Introduction  
4-1  
NMS  
4-2  
Monitoring Status with ClearMon.  
Managing the HyperRoute from a Console  
Managing the HyperRoute from a Browser  
4-40  
4-40  
4-42  
5. Troubleshooting  
Troubleshooting Tips  
Index  
5-1  
5-1  
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Introduction  
INTRODUCTION  
The Hypertec ISDN 10T Router is a compact router/bridge designed for small office and home  
applications by providing a consolidated data and voice link to Internet, Intranet, and the telephone  
network over a single ISDN line.  
Figure 0-1 The Hypertec ISDN 10T Router  
The Hypertec ISDN 10T Router provides an ideal means of connecting a local area network consisting of  
Ethernet stations to the Internet through a local Internet Service Provider (ISP) and using conventional  
voice and fax services over the same ISDN line.  
Using the Hypertec Router, users at Ethernet workstations can communicate freely with each other over a  
private Intranet and can access Internet servers all via the same ISDN line. The Hypertec Router  
establishes the ISDN connection when required and automatically drops when it is not in use. The  
Hypertec ISDN Router is of equal value in linking satellite branches with Novell IPX based networks to  
their head office Novell Networks, using IPX spoofing to minimise call connection time.  
By using up to 128 KBPS bandwidth of an ISDN digital line, the Hypertec ISDN Router overcomes the  
slow response times, noise and data corruption which may be exhibited by modems using analog lines.  
The Hypertec ISDN Router includes all the hardware and software necessary for accessing the Internet  
and corporate LANs.  
The Hypertec ISDN Router includes full management capabilities, which permit easy configuration of the  
router and ISDN parameters. Management may be performed from a console, through SNMP network  
management software, or through a web browser.  
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Introduction  
A schematic of how the Hypertec ISDN Router is used is shown in Figure 0-2 A Hypertec ISDN Router  
Application.  
Figure 0-2 A Hypertec ISDN Router Application  
The Hypertec ISDN Routersupports the following features:  
ISDN  
U or ST interfaces  
Switched ISDN service for various switches worldwide :  
National ISDN, ATT 5ESS, DMS switches in North America  
EuroISDN(ETSI) switches in Europe  
NTT switches in Japan  
EuroISDN switches in Taiwan, Singapore  
ATT 5ESS switches in Korea  
Detailed accounting including dialed numbers, disconnect causes, frame statistics  
Auto Dial-out triggered by outgoing LAN traffic, auto disconnect due to inactive connection  
Bandwidth-On-Demand, 0<->1<->2 bandwidth management,1B to 2B if traffic increases  
beyond threshold,. 2B to 1B if traffic falls below threshold, 1B to 0B if traffic is idle for more  
than an pre-defined period  
Ethernet  
4 port Ethernet Repeater with unlimited LAN users  
Internet/Intranet  
PPP, MultiLink PPP (MLPPP), LCP, IPCP, IPXCP, and BCP  
Internet and Intranet connection profiles. Allows one B channel for Internet connection and the  
other B channel for intranet connection  
STAC LZS data compression with 128 KPBS -> 512 KBPS, 4:1 compression ratio on normal  
text file  
Static or dynamic IP address assignment  
Static or dynamic IP Route  
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Introduction  
Security  
CLID (caller ID)  
Call-Back (hang-up and dial the caller)  
PAP/CHAP ( PPP authentication protocol)  
Access List (filtering of packets bases upon IP address)  
NAT (network address translation). Hides internal IP addresses from outside world, no need to  
change existing IP address assignments, allows the subscription of single IP address account for  
the entire LAN.  
Network Management  
From local console, NMS/SNMP or Web Browser/HTTP  
NMS runs on Windows 3.1, Windows95 and Windows NT platforms  
Alarm warning on ISDN usage  
Configuration file save and restore  
Analog Services  
2 RJ-11 ports for telephone, modem or fax analog devices  
Router Software  
Software upgraded through TFTP and stored in FLASH memory  
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Introduction  
About this Manual  
Chapter 2, Installation. This chapter provides details of how to install the Hypertec ISDN Router  
hardware and software. Guidance is provided about the ISDN line that is required from your telephone  
company and the personal computer requirements to use the Network Management System software.  
Chapter 3, Concepts and Principles of Operation. This chapter covers the concepts and principles of  
operation of three major topics : ISDN, Data Services, and voice services. The Hypertec ISDN Router  
operation principles in the area of Internet/Intranet profiles, and bandwidth management are discussed in  
detail. This chapter also includes information about ISDN line provisioning.  
Chapter 4, Set-up and Configuration. This chapter provides details of how to setup and configure your  
Hypertec ISDN Router for operation. This chapter provides brief details of how to perform this from a  
console or from a Browser. Full details are provided for the recommended method of setup and  
configuration from the NMS software provided with the Hypertec ISDN Router.  
Chapter 4, Troubleshooting. This chapter provides troubleshooting procedures in the unlikely event that  
Hypertec ISDN Router does not function properly.  
An index is provided at the end of the manual.  
Hypertec ISDN 10T Router Packing List:  
Your Hypertec ISDN 10T Router should contain the following:  
The Hypertec ISDN 10T Router  
Diskette : NMS software  
Express Route Manual  
ISDN Cable: RJ45!Black color, 4 copper wire with different color, 6 feet"RJ45  
DB cable: DB9 female!1.4meter "DB9 male  
DB converter: DB9 male !"DB 25 female  
Power Adapter: Output rate at 15DVC 600mA  
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Installation  
INSTALLATION  
General  
The Hypertec ISDN 10T Router is shipped in a box, which contains the following items:  
The Hypertec ISDN 10T Router  
One Power Adapter with cable  
One ISDN cable, 6 foot long with an RJ45 connector at each end  
One data cable with a DB9 connector at each end  
One changer DB9 (male) to DB25 (female)  
Two 31/2” diskette containing the Hypertec ISDN 10T Router NMS software  
One 31/2” diskette containing the Hypertec ISDN 10T Router EasyWeb software  
This Hypertec ISDN 10T Router user manual  
Check the contents of the box and ensure that everything is included. If there are any items that are  
missing or appear to be damaged, replace all the items back in the box and contact your sales  
representative.  
Hardware Installation  
Before installing the hardware, you will need:  
A 100 to 230 VAC wall outlet within a few feet of where you intend to place the Hypertec ISDN  
10T Router.  
An ISDN BRI line RJ45 termination within a few feet of where you intend to place the Hypertec  
ISDN 10T Router.  
If you intend to connect an analog modem, telephone or fax to your Hypertec ISDN 10T Router,  
you will need a standard RJ11 telephone cable for each of the connected devices.  
Each Ethernet LAN connection to the Hypertec ISDN 10T Router must use a normal straight  
through twisted pair cable with an RJ45 connector. If the LAN employs coaxial cable, an adapter  
converting the coaxial cable to a twisted pair RJ45 cable must be used.  
All connections during the hardware installation are made at the Hypertec ISDN 10T Router rear  
panel shown in Figure 0-1, Hypertec ISDN 10T Router Rear Panel.  
Power  
Phone1Phone2  
ISDN  
Ethernet  
Console  
DB 9  
DIN  
RJ 11  
RJ 45  
RJ 45  
Power  
Cord  
To FAX or  
Telephone  
Lines  
To ISDN  
Line  
To PC or Terminal  
Console  
To Ethernet Hubs  
or Stations  
Figure 0-1, Hypertec ISDN 10T Router Rear Panel  
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Installation  
1. Determine the place where the Hypertec ISDN 10T Router is to reside, it is designed to rest on a  
flat level surface such as a desktop or table. Make sure that an AC power source and the ISDN  
termination are nearby.  
Connect the Ethernet LAN to any or all of the four RJ 45 ports labeled Ethernet using cables  
with RJ45 connectors. You may daisy-chain the Hypertec ISDN 10T Router embedded repeater  
to other external Ethernet hubs to accommodate more than 4 LAN users by using a cross-over  
RJ45 cable (see Figure 0-2, Using Ethernet Hubs).  
Figure 0-2, Using Ethernet Hubs, all Ethernet stations can access the Internet  
through the Hypertec ISDN 10T Router  
2. Connect the ISDN line to the Hypertec ISDN 10T Router using the supplied RJ45 cable.  
Connect one end to the ISDN line termination and the other end to the RJ45 on the Hypertec  
ISDN 10T Router rear panel labeled ISDN. If your Hypertec ISDN 10T Router is equipped with  
ST interface, use the same RJ45 cable to connect the Hypertec ISDN 10T Router to the NT1  
device (normally provided by the telephone company).  
3. If you intend to connect analog devices such as modems, telephones or faxes to the Hypertec  
ISDN 10T Router, use standard telephone RJ11 cable and connect them to the two RJ11 ports  
on the Hypertec ISDN 10T Router rear panel labeled Phone1 and Phone2. These are general  
purpose ports and either can be used for any analog devices, phone, modem, fax machine.  
4. If you intend to use an alphanumeric terminal as a console for managing the Hypertec ISDN  
10T Router, connect its RS232 port to the DB9 port on the Hypertec ISDN 10T Router rear  
panel labeled Console. Use the DB9 to DB9 straight through cable. You may need a DB9 to  
DB25 adapter at the terminal end if the terminal RS232 uses a DB25 connector.  
5. Apply power to Hypertec ISDN 10T using the AC power adapter and cable supplied with the  
Hypertec ISDN 10T Router. Connect the end of the cable with the small round DIN connector  
to the DIN port on the rear panel of the Hypertec ISDN 10T Router labeled Power. Plug the  
adapter into the AC wall outlet.  
There is no ON/OFF switch on the Hypertec ISDN Router, when the adapter is plugged into the  
wall outlet, the Hypertec ISDN 10T Router is automatically ON and is operational.  
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Installation  
Software Installation  
The Hypertec ISDN 10T Router software diskettes contain two software packages, namely, NMS  
and EasyWeb.  
The Hypertec ISDN 10T Router Network Management System (NMS) is used to manage the  
Hypertec ISDN 10T Router from a Windows based PC equipped with a TCP/IP protocol stack.  
NMS communicates with the Hypertec ISDN 10T Router through Simple Network Management  
Protocol (SNMP)  
NMS consists of two applications, One is the SNMP management which is used to configure the  
Hypertec ISDN 10T Router router and the other is Remote Monitor which displays the Hypertec  
ISDN 10T Router real-time status in a front panel like mini-window.  
EasyWeb, which also runs on a Windows95/NT (not Windows 3.1) based PC on the attached  
Ethernet. EasyWeb is a proxy web server and acts as an adjunct to a PC web browser. EasyWeb  
translates HTTP requests into SNMP requests and forwards them to the Hypertec ISDN 10T  
Router. Likewise, SNMP responses from the Hypertec ISDN 10T Router are translated into HTTP  
responses and delivered to the browser. EasyWeb makes it possible to manage the Hypertec ISDN  
10T Router from any PC with a web browser.  
Installing the Hypertec ISDN 10T Router NMS  
1. Select a Windows-based PC on the Ethernet network that is attached to the Hypertec ISDN  
10T Router directly or indirectly through another repeater. Insert the supplied Hypertec ISDN  
10T Router NMS software diskette into the disk drive.  
2. Under Windows 95/NT select Run in the Start Menu and type A:\Setup.exe in the Open field  
and click OK.  
Under Window 3.1 select Run in the File menu of the Program Manager window and type  
A:\Setup.exe in the Command Line, and click OK.  
Note: If the designation of the floppy disk drive is B: use this instead of A:.  
3. The setup program will assign a default directory for the installed program. You will be asked  
to either accept the default directory or assign a different one.  
4. When the setup program is finished, you will see:  
NMS and Remote Monitor in the Start/Programs menu under Windows 95/NT.  
The NMS and Remote Monitor icons under Windows 3.1 (see Figure 0-3, Hypertec ISDN 10T  
Router Software Icons) are :.  
Figure 0-3, Hypertec ISDN 10T Router Software Icons  
5. When the setup is complete, the programs may be launched. Details of launching and  
operating the programs are described in Chapter 3.  
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Installation  
Uninstalling NMS  
Under Window95/NT you can uninstall NMS by selecting Add/Remove Programs in the  
Start/Settings/Control Panel window. Select NMS from the list and click the Add/Remove button.  
Installing EasyWeb  
The procedure for installing EasyWeb depends upon whether your system has an installed HTTP  
server or not.  
Installing EasyWeb if there is NO installed HTTP server.  
1. Select a Windows95/NT-based PC on the Ethernet network that is attached to the Hypertec  
ISDN 10T Router and there is no HTTP server running. Stop the active HTTP server if there  
one. Insert the supplied Hypertec ISDN 10T Router EasyWeb software diskette into the disk  
drive.  
2. Select Run in the Start Menu and type A:\Setup.exe in the Open field and click OK.  
Note: If the designation of the floppy disk drive is B: use this instead of A:.  
3. The setup program will assign a default directory for the installed program. You will be asked  
to either accept the default directory or assign a different one.  
4. When the setup program is finished, the option will appear in the Start/Programs.  
5. When the setup is complete, the programs may be launched. Details of launching and  
operating the programs are described in Chapter 3.  
Installing EasyWeb if there is an installed HTTP server.  
1. Select a Windows95/NT-based PC on the Ethernet network that is attached to the Hypertec  
ISDN 10T Router. Insert the supplied Hypertec ISDN 10T Router EasyWeb software diskette  
into the disk drive.  
2. Select Run in the Start Menu and type A:\Setup.exe in the Open field and click OK.  
Note: If the designation of the floppy disk drive is B: use this instead of A:.  
3. The EasyWeb setup program will install all the HTML files and the cgi executable file that  
will be required to run EasyWeb. To make these files accessible to the browser you must  
administer your existing web server.  
4. Copy the cgi-bin file installed by Setup (found in the <install path>\EasyWeb directory) to the  
directory specified by your web server cgi-bin. to the directory specified by your web  
server cgi-bin. X  
Note: <install path> is the path that was used to install EasyWeb during the setup process  
You may have to consult your web server vendor to find out how to configure aliases and  
directories.  
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Installation  
Example using the Microsoft Personal web server on Win95.  
1. Run the Microsoft Personal web server on Windows 95  
2. Double click the icon on the right end of the task bar. A tagged Personal Web Server Properties)  
dialog box pops up.  
3. Select the Administration page.  
4. Press the Administration button to launch the default web browser on your system.  
5. The Internet Services Administration web page is shown on the browser. Select WWW  
Administration to bring up the Internet Services Administrator-WWW page.  
6. Select directories. A list of directories and aliases is displayed.  
7. Add an alias for the EasyWeb html alias.  
a) Click the hyperlink Add under Action  
b) Enter the path of the installed web pages (<install path>\EasyWeb\).  
c) Enter the alias name, for example, EasyWeb.  
d) Set the access mode to READ  
8. If cgi-bin is defined in the directory list, copy the cgi files into this directory. Otherwise add the  
cgi-bin alias.  
a) Click the hyperlink Add under Action.  
b) Enter the path of the installed cgi-bin file (<install path>\EasyWeb\cgi-bin)  
c) Enter the alias name as cgi-bin.  
d) Set the access mode to Execute and Read  
Restart your web server. You can access by the URL: http//<your web server  
name>/EasyWeb/login.htm.  
Concepts and Principles of Operation  
Hypertec ISDN 10T Router provides two types of communication services, namely, data communication  
services and voice communication services.  
The data communication service enables the LAN users to access the Internet resources by an ISDN dial-  
up to an ISP, and access the corporate resources by the ISDN dial-up to the office.  
The voice communication service enables users to place or receive phone calls using the ordinary analog  
telephone, modem, or fax machine.  
In this chapter, three major topics : ISDN, Data Service, and voice service are discussed in details. This  
chapter also includes information about ISDN line provisioning, and the Hypertec ISDN 10T Router  
operation principles in the area of Internet/Intranet profiles, and bandwidth management.  
ISDN Overview  
ISDN stands for Integrated Service Digital Network. The service is designed to deliver data, voice, video  
traffic in digital format. ISDN Basic Rate Interface (BRI) consists of 2B+D channels. The D channel at 16  
KBPS is mainly used for ISDN signaling to establish or tear down the 2 bearer (B) channels. Each B  
channel operating at 64 KBPS is capable of delivering data or voice service. Although standardised by  
international standard body ITU, many countries and regions implement their ISDN network slightly  
different from each other. The Hypertec Router is designed to support different ISDN switches for  
different countries and regions.  
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Concepts and Principles of Operation  
Physical Interface  
The ISDN physical interface is a available in two types, U and S/T. The S/T interface relies on a external  
device called NT1 to connect the user equipment to the ISDN line. The S/T interface is used in most parts  
of the world. The U interface, widely used in North America, is designed for user equipment with built-in  
NT1. The NT1 (also called ISDN DSU) built-in ISDN device is also allowed In Japan. The Japanese U  
interface however works differently from the rest of the world.  
ISDN Switch Variants  
When your Hypertec Router is delivered, it is preset to use a default ISDN variant. The ISDN variant is  
the type of ISDN operation run by your Telephone company.  
Interface Type  
U
S/T  
S/T  
National ISDN Variants  
North American  
Japan  
Default Setting  
National ISDN  
NTT  
Rest of the World  
EURO-ISDN  
You must have the right ISDN variant (switch) configured as provided by your ISDN service provider  
or telephone company.  
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Concepts and Principles of Operation  
Directory numbers  
A directory number is the address or telephone number for the ISDN line assigned by your ISDN service  
provider or telephone company. The number of directory numbers allocated depends on which Service  
Provider you are using. If you are using an NI-1 line, you will be assigned one directory number per B-  
channel. Otherwise, you will be assigned one directory number per device.  
Service Profile Identifiers (SPIDs)  
Note: Service Profile Identifiers are only allocated by Service Providers in North America.  
When you order an ISDN service, your Service Provider needs to know which ISDN features you  
require, for example, Calling Line Identification (Caller ID). This is known as a service profile. Your  
service provider then allocates you a unique Service Profile Identifier (SPID) that allows you to use  
these particular features.  
Depending on your ISDN variant, you will have none, one or two SPIDs assigned to your ISDN line as  
shown below.  
ISDN Variant  
AT&T 5ESS P-P  
AT&T 5ESS M-P  
NTI DMS  
NI-1  
Directory numbers  
1 (1 per device)  
2 (1 per B-channel)  
2 (1 per B-channel)  
2 (1 per B-channel)  
1 (1 per device)  
1 (1 per device)  
1 (1 per device)  
1 (1 per device)  
1 (1 per device)  
SPIDs  
None  
2 (1 per B-channel)  
2 (1 per B-channel)  
2 (1 per B-channel)  
1 (1 per device)  
None  
NI-2  
European  
1TR6  
None  
NTT  
None  
Austel (TS013)  
None  
AT&T Point to Point ignores the Directory number from the user equipment, so you could be sending  
anything that will sync up, and it will place a call. One should leave the SPIDs blank while configure  
the Hypertec ISDN 10T Router for AT&T Point to Point Switch. ATT Multi-point, NTI, and NI1 are  
very specific about DN directory Number and SPID numbers. If they are wrong, you cannot place a  
call.  
56K/64K Rate Adaption  
The Rate Adaptation of the line is the speed at which data can be transmitted over that line. This can be  
64 KBPS or 56kbit/s. If you are connected to a European ISDN Service, always set the Rate  
Adaptation to 64 KBPS (the default value). If you are connected to a North American ISDN Service,  
always select 64 KBPS for local calls. You may need to select 56 KBPS for international or some  
inter-state calls. Some area in North America, dialing 1+10 digit is required in order to access the  
64kbit/s. You should generally select 64 KBP in most part of the world.  
ISDN Permanent (Nailed) Circuit  
Most telephone companies offer only switched ISDN circuits. In. Germany leased line ISDN service is  
also offered as a option. German ISDN Permanent connection services (types 64S, S01 and S02) is  
available from Deutsche Telekom. This service provides a permanently open leased line with an ISDN  
interface at each end, which allows you to take advantage of Deutsche Telekom tariff rates.  
Service type  
64S  
Number of channels  
One B-channel  
S01  
S02  
One B- and one D-channel  
Two B- and one D-channel  
Japan NTT also offers leased line ISDN service :  
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Concepts and Principles of Operation  
Service type  
DA64  
Number of channels  
One B-channel  
DA128  
Two B channels  
Data Communication Services  
Two widely used inter-networking mechanisms are bridging and routing. Bridging offers a  
straightforward method of interconnecting network segments. Bridges are simple to use. However, if  
you are bridging across a WAN using ISDN, you can incur unnecessary costs from the ISDN bill. A  
more controllable way of moving data cross networks is by routing. For Internet access, TCP/IP is the  
routing protocol. For Intranet access, IPX, and bridging for other protocols (e.g. NETBIOS) may be  
needed occasionally.  
Bridging  
A bridge automatically learns addresses of all active stations on its Local Area Network (LAN). It  
examines all the packets on the LAN, reading their source and destination addresses, and does not forward  
those packets which are intended for a local destination, while forwarding all others across the WAN to  
the next LAN. This means that traffic that is intended only for the local segment does not cross the bridge.  
However, there are some packets which a bridge must forward across the WAN to all parts of the network,  
such as broadcasts, multicasts and packets with unknown destinations to the bridge. The broadcast and  
multicast transmission or transmission to an unknown destination may initiate an ISDN call. Every ISDN  
call costs money. Bridging is not recommended unless absolutely necessary.  
Routing  
Routing is moving user data traffic across the inter-network from source to destination based on the  
network layer address. Along the way, at least one intermediate router is typically encountered. Routing  
and bridging is designed to accomplish precisely the same purpose. The primary difference between the  
two is that bridging occurs at Layer 2 (the link layer) of the OSI reference model, while routing occurs at  
Layer 3 (the network layer). This distinction provides routing and bridging with different information to  
use in the process of moving user data from source to destination. There are several different kinds of  
routing in use, most widely used are IP, and IPX routing.  
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Concepts and Principles of Operation  
Internet and Intranet Connection Profiles  
Hypertec ISDN 10T Router maintains two connection profiles one for Internet and the other for  
Intranet. The Internet connection by definition is for users to reach Internet, the Intranet connection is  
made between two offices. The Internet profile contains the configuration parameters required by the  
Internet connection. The categories available under Internet profile are : ISDN, PPP, IP, and NAT. The  
Intranet profile contains the configuration parameters required by the Intranet connection. The  
categories available under the Intranet profile are ISDN, PPP, IP, IPX, and Bridge. NAT is intended  
for Internet only where security and ISP monthly charge is of concerned. The IPX and Bridging  
functions are intended for Intranet where protocols other than IP may be required. Users should make  
sure not to configure conflicting information between these two profiles, such as setting the same  
remote IP address or ISDN dialing number to both profiles. These two types of connections are shown  
in Figure 0-1, Internet and Intranet Connections.  
Figure 0-1, Internet and Intranet Connections  
IP Address and Subnet Mask  
The address used for IP routing is the IP address. An IP Address is a 32-bit address which must be  
assigned to every host that wants to use IP to communicate across the Internet. If you are connecting to  
the Internet, in general the IP addresses of the computers and router are assigned from your Internet  
service provider unless Network Address Translation (NAT) is used which we will discuss later.  
The IP address are specified in a.b.c.d where a,b,c,d are each decimal numbers between 0 and 255 with  
some restrictions applied. The Hypertec Router Ethernet IP address must be on the same network as  
your PCs on the LAN. A network can be subnetted into one or more physical networks which form a  
subset of the main network. The Subnet Mask is a number identifying a subnet within a network.  
Routing Table  
In order to move data from port to port, the router has to make routing decision based on the routing  
table. Each routing entry describes what network can be reached through which interface via a certain  
gateway.  
Some routing entries are system created based on the router interface configuration. Some routing  
entries may be created by users & classified as static routes, and other may be created based on the  
information learned from the router protocol (eg. RIP). Static Routes are a cost-saving feature which  
avoids running RIP over WAN links. The active route is advertised by Hypertec Router via RIP (if  
enabled) on its LAN interface. For the Hypertec ISDN router, the default route created by the system is  
automatically set toward Internet remote router. Users need to enter static route entries only when there  
are multiple subnets at the Intranet remote end.  
IP Address, Un-Numbered, or Numbered  
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Concepts and Principles of Operation  
You can set Hypertec Router IP addresses to be 'un-numbered' or ‘numbered’. By setting it to “un-  
numbered”, you can route IP over a link between two devices without assigning IP addresses to the  
ISDN interfaces. This allows you to save valuable IP address space. There are situations where a  
traditional “numbered” IP address scheme is inevitable.  
In Figure 0-2, Unnumbered ISDN Link, there is an unnumbered link between an ISDN router and a remote  
router at the ISP site. These two devices can still communicate with each other, although neither of the  
ISDN interfaces has been assigned an IP address. Instead, a route is assigned between a device and its  
destination network, using interfaces instead of IP addresses.  
unnumbered link  
SOHO ISDN Router  
Remote Router at ISP  
eth1  
eth1  
50.0.0.1  
90.0.0.1  
Figure 0-2, Unnumbered ISDN Link  
In Figure 0-3, Numbered ISDN Link, there is an numbered link between an ISDN router and a remote  
router at the ISP site. An IP address is assigned at each end of the numbered link.  
numbered link  
SOHO ISDN Router  
Remote Router at ISP  
66.0.0.1  
66.0.0.2  
eth1  
eth1  
50.0.0.1  
90.0.0.1  
Figure 0-3, Numbered ISDN Link  
Dynamic IP address Assignment  
If you are subscribing to a single user account, the ISP won’t assign you a static (semi-permanent) IP  
address(es). Instead, an IP address is dynamically assigned at the login time. Hypertec ISDN 10T  
Router will accept the dynamically assigned IP address for its ISDN interface and update the routing  
table accordingly. The assigned IP address will be freed, and the associated routing table entry is  
deleted when the session is closed. The NAT feature is required for multiple LAN users to access the  
Internet using the single IP account.  
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IPX  
IPX is the protocol used by Novel Netware as the network layer protocol. Novel IPX also uses  
Routing Information Protocol (RIP) for routing protocol. The IPX address consists of two parts: a 4-  
byte network number, and a 6- byte node number. Often, the node number is assigned as the Ethernet  
MAC address. In a bridging environment, all Netware clients and servers share the same external  
network number. In an IPX routing environment, networks connected by IPX routers are assigned with  
unique IPX network numbers.  
An IPX client wishing to connect to a Netware server first sends a “find nearest server” request trying  
to locate a server. After the server's response to the request, the Netware client login process may  
begin. If a Netware server is not locally connected to the client’s network, the router connecting to the  
client’s network is responsible for responding to the “find nearest server” request. A router such as  
Hypertec ISDN 10T Router learns of the existence of a remote server by manual configuration, and  
through Service Advertising Protocol (SAP).  
Internal IPX net:  
00-00-11-22  
Internal IPX node:  
00-00-00-00-00-01  
Router  
Router  
client  
server  
IPX Address  
external network BB-BB-BB-BB  
external network AA-AA-AA-AA  
xternaNetware  
device physically connected to a network have an external IPX address. A Netware server such as a  
file server is also assigned with an internal IPX address. The internal address refers to the internal  
network within a server allowing internal processes to communicate. All external and internal  
addresses must be unique from one another.  
IPX Frame Type  
The IPX frames can be encoded in 4 frame types of the following formats:  
Ethernet II (0x81,0x37,...),  
802.3 (length, 0xFF, 0xFF,....),  
802.2 (length, 0xE0, 0xE0, 0x03, 0xFF, 0xFF,......), and  
SNAP (length, 0xAA, 0xAA, 0x03, 0x00, 0x00, 0x00, 0x81, 0x37,...).  
Among them, 802.3 and 802.2 are two most commonly used format. Hypertec ISDN 10T Router  
routes only IPX traffic of certain frame type. Other frame type of IPX traffic may be bridged if so  
enabled.  
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RIP  
Novel IPX also uses Routing Information Protocol (RIP) as a routing protocol. Although it is similarly  
named to the IP equivalent, it uses a different protocol. IPX RIP broadcasts packets to the network  
every 60 seconds to inform other IPX routers or servers about its network. Upon receiving an IPX RIP  
packet, a router adds one to the hop count of each router advertised and broadcasts a RIP packet to  
other networks it is connected to.  
SAP  
Netware Servers such as file servers use SAP protocols to advertise their service throughout the  
network. A router such as Hypertec ISDN 10T Router listens to the SAP packets from servers to learn  
what services are available in the local network. Routers also exchange SAP packets so that the router  
can learn what services are available at the remote networks. With that global knowledge, the router is  
able to respond the “find nearest server” request for the remote IPX networks.  
IPX Spoofing  
A Netware server regularly send a “keep alive” message to a logged -in client every 3-5 minutes for  
connectivity verification. If a client fails to respond within the allowed limit, the server closes the  
client’s connection. The IPX “keep alive” packets tend to keep the dial-up connection on line. To  
minimize the un-necessary dial-up connection time, Hypertec ISDN 10T Router is equipped with an  
IPX spoofing function which will return the “keep alive” on behalf of the remote Netware clients for a  
pre-configured period. A dial-up call may be triggered by the “keep alive” packets only after the  
spoofing timer expires.  
PPP  
The Point-to-Point Protocol (PPP) is the de-facto standard as the link encapsulation protocol for  
Internet Access. PPP consists of a suite of protocols including LCP, PAP, CHAP, IPCP and other  
related protocols. Link Control Protocol (LCP) is used to negotiate the link parameters, such as what  
authentication protocol to use. LCP is specified in RFC 1570. Password Authentication Protocol  
(PAP), and Challenge Authentication Protocol (CHAP) are used to inform the remote site (eg. ISP)  
about which router is connecting to it. CHAP and PAP are specified in RFC 1334. IPCP is used to  
negotiate IP specific parameters such IP address. IPCP is specified in RFC 1332.  
PAP/CHAP  
When a CHAP authentication connection to the ISP is attempted, the remote router or access server  
sends a CHAP packet to HyperRoute. The CHAP packet "challenges" Hypertec Router to respond. The  
challenge packet consists of an ID, a random number, and the host name of the remote router. The  
required response consists of an encrypted version of the ID, a secret password, and the random  
number of the local name. When the remote router or access server receives the response, it verifies the  
secret password by performing the same encryption operation as indicated in the response and looking  
up the required host/user name. Hypertec Router and the remote router must agree on the identical  
secret passwords. By transmitting this response, the secret password is never transmitted in clear text,  
preventing other devices from stealing it and gaining illegal access to the system. Without the proper  
response, the remote will reject the PPP connection request.  
If PAP authentication is enabled, when attempting to connect to the ISP or remote router, it is  
necessary to send an authentication request including the user name and password. If the user name  
and password are accepted, the ISP or the remote router sends an authentication acknowledgment to  
conclude the authentication process.  
There is a configuration choice of two sets of authentication protocol and password. One set for  
Internet connection and one set for Intranet connections. Each set consists of two pairs of  
authentication configuration. The Dial-out authentication password pair is applied to the PPP  
connection initiated by Hypertec ISDN 10T Router. The call-in authentication-password pair is applied  
to the PPP connection initiated from the remote end. The dial-out authentication protocol (none, PAP,  
CHAP) specifies the authentication protocol that Hypertec ISDN 10T Router will insist on when  
initiating a PPP connection. The remote end is supposed to accept the specified authentication protocol  
for the PPP negotiation to proceed. The setting of “either” as the call-in authentication protocol allows  
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Hypertec ISDN 10T Router to negotiate for either PAP or CHAP authentication protocol whichever  
the remote end prefers.  
Multilink PPP  
The PPP Multilink Protocol (RFC 1717) is a standards based extension of the PPP (Point-to-Point  
Protocol) standard. It allows you to combine channels into a 'Multilink bundle' so that data can be sent  
at higher rates. Multilink PPP can implement a feature known as 'packet fragmentation' where larger  
individual packets are chopped into smaller fragments. These fragments are then distributed among  
two channels in use. The receiver at the other end of the links collects the fragments, reassembles them  
and delivers them in the original order.  
Multilink PPP allows packet fragmentation over two B channels to reduce latency and speed up  
transmission. The actual implementation of fragmentation however demands significant CPU  
overhead. This overhead prevents most ISDN SOHO router vendors from doing the packet  
fragmentation, instead packets are distributed between two B channel in a round-robin fashion.  
P1  
P2  
P2  
P1  
P1  
P2  
R1  
R2  
Figure 0-4, Packet transmission without fragmentation, round-robin  
When packets are sent with fragmentation, the larger packets are chopped into two fragments of equal  
size and distributed from Router 1 to Router 2 over the two channels in use.  
P1  
P2  
P2  
P1  
F1  
F2  
F1  
F2  
R1  
R2  
Packet 2  
Packet 1  
Figure 0-5, Packet transmission with fragmentation, chop-in-half  
Not all ISDN routers or access servers accept packet fragmentation. To guarantee compatibility, the  
Hypertec Router sends packets in round-robin over the Multilink PPP. Hypertec ISDN 10T Router can be  
configured to accept both round-robin and fragmented packets. There is a possibility of packet out-of-  
sequence when sending and receiving packet in round-robin fashion, Hypertec ISDN 10T Router will re-  
order the packets when compression is enabled. This will minimize the history reset request caused by the  
packet out-of-sequence. The diagram above illustrates how packet fragmentation changes the way packets  
are transmitted between two routes. When packets are send in round-robin, packets are sent whole across  
the B-channels.  
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Dial on Demand  
When the ISDN router receives packets from the Ethernet and decides to route packets to the WAN  
interface, an ISDN call is automatically made to the remote end, followed by the PPP negotiation. The  
PPP connection to the remote router is triggered automatically by the LAN traffic without user  
intervention. On the other hand, when the traffic activity over the connection become idle for a certain  
period, the ISDN router automatically releases the ISDN/PPP connection.  
Bandwidth on Demand  
If Multilink PPP is enabled, the router will bring up the second B channel when the traffic activity on  
the first PPP channel passes beyond a certain threshold for a certain period, as specified in “1->2 util”  
(increase from 1B to 2B), and “ave interval” (average) parameters. The router may also release the  
second B channel when the data traffic activity on the second channel has fallen below a certain  
threshold for a certain period, as specified in “2->1 util”(decrease from 2B to 1B), and “ave interval”.  
Bandwidth  
Kbits/sec  
128  
1
2
5
64  
4
A
B
5
secs  
5
secs  
3
0
10  
20  
30  
40  
50  
60  
Time (in seconds)  
Traffic bandwidth  
Available bandwidth  
A = 80% volume of one B-Channel (64 Kbits/sec)  
B = 30% volume of one B-Channel (128 Kbits/sec)  
Figure 0-6, Bandwidth on Demand  
Bandwidth on Demand occurs dynamically on an 'as needed' basis. Before you begin to set up  
Bandwidth on Demand parameters, you need to decide at what point you want the second B-channel to  
open. For example, you may want to open the second channel when the first is at 50% of its maximum  
throughput. You also need to work out how long you want traffic on the first B-channel to remain at  
this percentage level before the second channel opens up. The diagram above illustrates how  
Bandwidth on Demand works.  
When an ISDN call is made, one B-channel is opened. Point 1 shows when data reaches the traffic load  
percentage value. This means that the volume of data has reached the percentage value that you have  
set on “1->2 util”. You can configure Hypertec Router to wait for a set length of time before bringing  
the second B-channel into operation. In this case, data volume must exceed 80% volume for a certain  
length of time, as in “ave interval” before the second B-channel is opened. Point 2 marks the point at  
which data volume has exceeded the traffic load percentage value for five seconds. The second ISDN  
B-channel now opens automatically, and remains open until data volume drops below a configurable  
level as in parameter “2->1 util”. Data is shared equally between the two B-channels. At point 3 in the  
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diagram, traffic decreases temporarily before increasing again. Because bandwidth requirements can  
change suddenly like this, the second B-channel waits for a period of time before closing down. In the  
above diagram, this value has been set to 5 seconds. You can set this time to suit your own  
requirements.  
At point 4, data drops below the lower traffic load percentage value. Because traffic volume must  
remain below this threshold for a certain length of time, the second B-channel does not close until  
point 5 (5 seconds later) has been reached.  
Data Compression  
Data compression allows the router to send and receive data more efficiently by compressing the data at  
sending and de-compress the data at receiving. When compression is enabled, the Hypertec Router  
negotiates using a STAC LZS compression scheme using the Compression Control Protocol (CCP).  
Hypertec ISDN 10T Router supports both Ascend’s pre-standard compression scheme, and the standard  
compression scheme as specified by ITEF. Depending on the actual data pattern, the STAC compression  
algorithm may accomplish the compression ratio of 4:1 against an ASCII file. No data compression can be  
gained against a file which has already been compressed. When working with the Multilink PPP protocol,  
the compression algorithm is inappropriate as the frequent packet out-of-sequence condition can cause  
either end to request a compression history reset.  
Calling Line Identification (CLID)  
Calling Line Identification (CLI) or Caller ID is a mechanism for identifying incoming calls. You may be  
able to order CLI from your telephone company as part of your ISDN Service. The Hypertec Router  
allows one CLID for each Profile. In many circumstances, the incoming call indication signal does not  
include the Calling Line Identification (directory number) of the device which has just called you, or the  
Calling Line Identification (CLID) may not be passed to the Hypertec Router . You may want to disable  
CLID authentication, instead, use the Challenge-Handshake Authentication Protocol (CHAP) for  
additional security if these circumstances apply.  
Callback  
Callback is available on ISDN circuits. It allows a router to request a return call from a remote router,  
meaning that when an incoming call is received on a circuit, the router drops that call and calls back  
the originating router. This feature allows you to take advantage of any differences in call charges and  
obtain centralized billing. Callback also provides additional security.  
There are two scenarios of Callback operation:  
1. Caller ID (CLID)  
A call arrives at the Hypertec Router, which has been configured to accept Callback requests with  
the CLID enabled. The HypertecRouter checks if the CLID matches its CLID configuration. If a  
match is found, the Hypertec Router rejects the incoming SETUP message and calls back the  
originator using the number presented by Caller ID. This method means that there is either no  
charge or a minimal call setup charge (service provider dependent) to the originator. If the  
originator is not configured to request Callback but the receiving circuit is configured to call back  
the originator, then when a call arrives it will still be called back. If the originator is configured to  
request Callback but the receiving end is not configured to call back, the receiving end will accept  
the call and the originator will pay the cost of the call.  
2. PPP  
If CLID is disabled in configuration in the Hypertec Router, a call is accepted by the Listener  
circuit then Callback is negotiated using PPP authentication. This method will mean a small cost is  
incurred at the originating end since the call has to be accepted before Callback is negotiated. If the  
PPP negotiation fails then the call is dropped as usual.  
Packet Filtering, IP Access List  
To provide an additional level of security once the connection is established, the Hypertec Router  
allows users to configure access lists against the IP traffic. The access list specifies what kind of data  
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packets are to be filtered or forwarded. If no access list is specified, all valid packets will be forwarded.  
You can specify in the IP access list the following criteria: source IP address, destination IP address,  
source port number, destination port number, and the protocol which when matched will be forwarded  
or filtered.  
NAT  
The ISP generally offers two type of accounts to SOHO users. The Single User account, and the LAN  
Access (Multiple Users) account. The Single User account is often referred as Terminal Adapter or  
Modem account where single user Internet access is assumed. The LAN Access account cost more  
than the Single User account because multiple IP addresses are assigned. Network Translation (NAT)  
is designed to allow multiple users on the LAN to access Internet simultaneously using the Single User  
account. In addition to cost saving, NAT is also useful in areas in which security or convenience are a  
concern. It is convenient in the sense that, the users don’t have to change the private legacy IP  
addressed already in use.  
In order for the outside world to access the TCP/IP servers on the LAN, the Hypertec Router allows a  
list of internal IP addresses to be associated with FTP, Telnet, HTTP, and Email servers. Traffic  
destined for the list servers are forwarded to the specified IP addresses. The inbound traffic distribution  
works only for static IP address arrangement where you can register an IP address against the domain  
names. You will not have an IP address to register or publish when access to the Internet is via a  
“single-user” account.  
There are some limitation on the NAT application :  
1. If the ISDN connection drops (e.g., because of an idle time-out), it is most likely that upon  
reconnection you will get a different IP address assigned. For example, if you are using a web  
browser and the connection drops because you go idle, if you then click on a link, you might get an  
error message because you now have a different IP address.  
2. Certain applications, like some UDP-based Internet games and chat client programs, will work  
unreliably or not at all when using NAT because they report their private IP address to the server  
instead of the "correct" dynamically assigned address. The remote application while sending UDP  
packets toward the private IP address will not be able to deliver.  
3.  
NAT is available for Internet connections only. The Intranet connection is not affected by the  
Internet NAT setting.  
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DHCP  
Managing IP addresses in an organization is often a headache for the MIS staffs. To ease the IP  
address management, the Dynamic Host Configuration Protocol (DHCP) is invented by IETF. DHCP  
protocol works in a client server configuration. One or more DHCP servers may be installed in the  
network. A workstation running DHCP client software (eg. Windows 95), when configured to request  
IP addresses from the network, will send a DHCP request to the network asking for IP address  
assignment. In addition to assigning the IP address, the DHCP server can also provide other TCP/IP  
configuration data such as IP sub-net mask, default gateway IP address, DNS server IP address(s).  
Hypertec ISDN 10T Router with DHCP enabled, can function as a DHCP server.  
Voice Communication Service  
Voice Preemption  
If you pick up a phone while a 2-channel data call (Multilink PPP bundle) is active, the Hypertec  
Router drops one of its data links to service the voice call unless the preemption is configured as  
disabled. An AT&T 5ESS switch limitation prevents users of AT&T Customer Multi-point or Point-to-  
Point service from receiving voice calls, when both data channels are in use. Outgoing calls are not  
affected by this switch limitation, because they are controlled locally at the Hypertec Router . If you  
are using AT&T Multi-point or Point-to-Point service, and you want to make sure that voice calls are  
received, you should configure the link encapsulation protocol to PPP for both Internet and Intranet  
profile. However, this limits the Hypertec Router to 1-channel data calls, so each data call can handle a  
maximum of 64 kbps. The voice call will not be accepted if there is two 1-channel data calls in active.  
Basic Rate ISDN Provisioning for United States and Canada  
Introduction  
This document outlines the steps required to successfully order the correct BRI ISDN service from your  
service provider for the Hyperte Router .  
Line Provisioning Service  
Line provisioning service can supply the ISDN provisioning information you require. This information  
is available at the following number (US and Canada only):  
1-408-867-2045  
Ordering the ISDN Line  
You can order many different variants of ISDN. To ensure that you get the correct variant for the  
Hypertec Router, you need to give your service provider certain information. In return, they will tell  
you the correct parameters to use when configuring the Hypertec Router .  
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You must tell your service provider how you need the line configured for data, voice and other  
optional services.  
Your service provider needs to tell you:  
the ISDN service and switch type  
the ISDN directory (or phone) numbers  
associated Service Profile Identifiers (SPIDs) (if required).  
ISDN Switches and Services Supported  
The Hypertec Router supports the most common switch types used in Northern America:  
AT&T 5ESS  
Northern Telecom DMS-100  
The Hypertec Router is also compatible with the National ISDN service offered through ,AT&T, Northern  
Telecom switches.  
There are different ISDN services available on these switches. The Hypertec Router supports the  
following services:  
Switch type  
AT&T 5ESS  
ISDN Service  
Custom Point-to-Point  
AT&T 5ESS  
NT DMS-100  
AT&T 5ESS  
AT&T 5ESS  
NT DMS-100  
NT DMS-100  
Custom Point-to-Multipoint  
Custome Point-to-Multipoint  
National ISDN 1 (NI-1)  
National ISDN 2 (NI-2)  
National ISDN 1 (NI-1)  
National ISDN 2 (NI-2)  
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Provisioning the ISDN Line  
To make sure that you get the correct ISDN service for the Hyperte Router, you must tell your service  
provider how you need the ISDN line provisioned. This means whether you want data, voice or a  
combination of the two, what extra services you need and, possibly what terminal type you require.  
Different service providers require this information in different ways; increasingly they are using ISDN  
Order Codes for simplicity, but some still require specific switch type details.  
Using ISDN Order Codes  
Placing an order for ISDN has been greatly simplified recently for National ISDN (NI-1 and NI-2)  
services by the use of ISDN Order Codes (IOC). This allows you to order a specific service by simply  
quoting an order code rather than having to use a lot of complex subscription parameters.  
There are three ways of ordering ISDN using these ISDN Order Codes:  
Capability Packages  
Note: The Hypertec Router complies with Capability S.  
Solution Sets  
EZ-ISDN  
Note: The Hypertec Router complies with and is registered against EZ ISDN-1.  
There are a number of other IOCs that can be used when ordering ISDN for the Hypertec Router .  
They may not all be available in your area and you may need to check this with your service provider.  
Capability Packages  
The following list shows the Capability Packages that are appropriate for the Hypertec Router .  
Note: The Order Code used will depend on the data and voice services required; the Hypertec Router  
will not necessarily exploit all the features of a given service.  
Capability  
Package  
B
ISDN Service  
Only provides data on one B channel. Includes CLI (Calling Line  
Identification or Caller ID).  
C
G
Provides alternate voice/data on one B channel. Includes CLI.  
Includes voice on one B channel and data on the other B channel.  
Includes CLI and Additional Call Offering (ACO).  
Includes data on two B channels. No voice capability provided.  
Includes alternate voice/data on one B channel and data on the  
other B channel. CLI is included.  
I
J
K
M*  
R
This is the same as J but also includes ACO for the voice.  
Includes alternate voice/data on two B channels. Includes CLI.  
Almost the same as I except that two directory numbers are  
assigned. With package I, one or two directory numbers may be  
assigned depending on the central site switch.  
S*  
Almost the same as M but always with two directory numbers.  
Includes CLI. (This service complies with and is registered against  
EZ-ISDN 1.)  
U*  
V*  
Includes alternate voice/data on two B channels. Includes CLI and  
ACO.  
Includes alternate voice/data on two B channels. Includes CLI and  
ACO.  
Those Capability Packages marked with a * are the recommended codes to use, if available. You will  
get the most functionality from your Hypertec Router through these services.  
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Solution Sets  
Solution Sets have been created to correspond to a particular customer application. The Solution Sets  
appropriate to the Hypertec Router are:  
Solution Set  
ISDN Service  
Work at Home 3a  
Provides voice on one B channel and data on the  
other B channel. Includes ACO and CLI (Caller  
ID).  
Work at Home 4a  
Provides voice/data on one B channel and data  
on the other B channel. ACO and CLI are  
included.  
Desktop Collaboration 2a  
Includes voice/data on one B channel and data  
on the other B channel. ACO and CLI are  
included  
EZ-ISDN  
EZ-ISDN codes mirror some of the Capability Packages described previously. They are another  
method of ordering the correct ISDN service.  
In addition, to simplify the process of provisioning an ISDN line, the Hypertec Router complies with  
and is registered against EZ ISDN-1. You should ask your ISDN service provider for EZ ISDN-1  
provisioning. The Hypertec Router conforms to Bellcore requirements for connection to National  
ISDN-1 services. If EZ-ISDN is not selectable, the Hypertec Router also works fine with Intel-Blue  
provisioning.  
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Using Specific Switch Parameters  
Your service provider may require specific details about the parameters for the switch you are  
connected to. The parameters will depend on the service you are selecting. The following information  
provides the switch settings that are appropriate for the Hypertec Router connectivity.  
AT&T 5ESS Custom  
Switch Feature  
Term Type  
Call Appearances  
CSV  
Value  
A
1
1 per Directory Number  
CSV Limit  
CSD  
2
1 per Directory Number  
2
CSD Limit  
National ISDN 1 & National ISDN 2  
For National ISDN 1, you receive two Directory numbers and, as a result, some of the switch features  
are per Directory Number.  
For National ISDN 2 you get one Directory Number.  
Switch Feature  
Value  
Term Type  
CSV  
A
1
CSV Limit  
2
CSD  
2
CSD Limit  
2
CSV Notification Busy Limit  
1
CSD Notification Busy Limit  
1
EKTS  
ACO  
No  
Yes  
Supplementary Services  
There are some common supplementary data services that are applicable to the Hypertec Router,  
namely:  
Calling Line Identification or Caller ID  
Multiple Subscriber Numbering (MSN)  
Calling Line Identification (CLI) or Caller ID  
CLI provides the caller’s telephone number when you receive a call. This information is provided by  
the network and not the caller and so can be used as a security measure to identify calls to be accepted  
and rejected.  
You should order CLI if available.  
Multiple Subscriber Numbering (MSN)  
MSN allows multiple telephone numbers to be assigned to a single BRI connection. This allows you to  
assign specific numbers to specific devices.  
For the Hypertec Router, there will be one LAN connected and one or two analog devices (e.g.  
telephone, fax). It is possible to give each device a separate number through multiple subscriber  
numbering, allowing calls to be routed to the correct analog device. This will also depend on the  
service you are connected to.  
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Concepts and Principles of Operation  
When connecting to AT&T 5ESS Custom, you are provided with one telephone number (directory  
number). If you only need to connect one analog device (say a telephone) then one number is all that is  
required, but if you have two analog devices then you will need to subscribe to MSN. This will allow  
you to differentiate between the two analog devices and direct calls to the correct device.  
When connecting to National ISDN 1, you are provided with two telephone numbers (directory  
numbers). The Hypertec Router can differentiate between voice and data calls. This means one  
telephone number can be assigned to, say, the telephone (and the call will be directed to the correct  
device automatically) and the other directory number assigned to, say, the fax machine. There is no  
requirement for extra MSN service in this case.  
Terminal Types  
When connecting to an AT&T switch, you may need to specify a terminal type to the service provider  
as part of the ISDN provisioning. This is a letter that defines the type of device you are connecting to.  
For the Hypertec Router the correct Terminal Type is A.  
Information from your Service Provider - Directory numbers and SPIDs  
In return for providing the ordering information, your service provider will provide you with Directory  
Number(s) and SPID(s). SPIDs are not provided for the AT&T Custom service.  
A Directory Number is simply the address or ISDN telephone number for the ISDN line assigned by  
the service provider. Each ISDN line receives (at least) one telephone number, called the Primary  
Directory Number. Depending on the service offered by your service provider, you may also have a  
second directory number.  
Your service provider will provide you with the Service Profile Identifiers (SPIDs). These are  
associated with the service you have ordered and you must use these as part of the configuration for  
Hypertec Router before any ISDN connections can be made (except for AT&T Custom).  
The SPID is similar to the ISDN telephone number and its format is unimportant so long as the  
information is entered correctly when configuring Hypertec Router .  
If you subscribe to NI-1 you will get two directory numbers and two SPIDs. If you subscribe to NI-2  
you will get one directory number and one SPID.  
More Information  
You can get more information on ISDN provisioning from the following Web sites:  
For more information on ISDN (including ISDN provisioning), consult the following book:  
ISDN for Dummies by David Angell, published by IDG Books. ISBN 1-56884-331-3.  
Configuration and Management  
Introduction  
The Hypertec ISDN Router can be managed via three means :  
1. NMS Windows Program  
2. Web Browser  
3. ASCII Console  
NMS is a Windows application program running on Windows 3.1, Windows 95, and Windows NT  
platforms. Among the above management tools, NMS delivers the richest set of functionality in  
managing the Hypertec ISDN 10T Router . NMS consists of two applications : the SNMP  
management, and the SNMP monitor (ClearMon). The SNMP management is used to configure the  
ISDN router, and SNMP monitor is used to monitor the LAN, ISDN channel activities, and events.  
Most PCs nowadays have a web browser installed. Their popularity makes the Hypertec ISDN Router  
manageable from virtually any PC workstation. When managed by a web browser, the HTTP requests  
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from a web browser are delivered to a software module called EasyWeb, which translates the HTTP  
requests into SNMP requests and forwards them to the Hypertec ISDN 10T Router. The ISDN router  
returns the SNMP responses to the EasyWeb which in turn translates them back into HTTP responses  
and forwards them back to the browser.  
The console offers the most fundamental user interface for router management. The Hypertec Router  
displays the ASCII based menu on a terminal, or on a PC running a terminal emulation program. The  
console management focuses on the most basic management information such as “Quick Conf” for  
Internet access, and Ethernet/ISDN statistical data.  
Because it is the most feature rich and the easiest to use, the NMS alternative is clearly the  
recommended choice for configuring and managing the Hypertec ISDN 10T Router. For this reason,  
this chapter is mostly devoted to this alternative. Descriptions of the other two alternatives are  
however, also included.  
NMS  
General NMS Menu Structure  
Once logged in, the main menu shows up with a title bar “ISDN Router NMS Manager” at the top,  
system utilities (File, Diagnostic, Product info, View, Help) below it, and rest is the main body of the  
main menu. The main body is organised into two levels. The top level menu contains six items: Quick  
Config, Local, Internet, Intranet, SNMP, and Statistics. Each top level menu contains one or more  
bottom level items. The rest of the main body shows the contents of the active sub-menu which is  
determined by the top level menu item, and the bottom level menu item.  
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The NMS menus are organized into a hierarchical structure shown in Figure 0-1, NMS Menu  
Structure:  
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Login  
Quick Config  
Internet  
Intranet  
Local  
Internet  
SNMP  
SNMP  
Statistics  
ISDN  
PPP  
IP  
Ethernet  
ISDN  
IP  
ISDN  
PPP  
IP  
ISDN  
Ethernet  
Trace  
NAT  
IPX  
DHCP  
Bridge  
Figure 0-1, NMS Menu Structure  
The “Quick Config” menu provides a quick and easy way for users to configure the ISDN router for  
Internet Access. For straightforward Internet access, this menu is probably the only menu that is  
required. For more advanced configuration, the “Local”, “Internet”, and “Intranet” menu can be handy.  
The “Local” menu is for configuration of the router itself. The “Internet” menu is for configuring  
specifics of the Internet connection, and the “Intranet” menu is for configuring specifics of the Intranet  
connection. The “SNMP” is used to set a basic MIB II system, MIB parameters and destination to  
where the traps will be delivered when enabled. The “Statistics” menu provides a very useful tool for  
monitoring the router operation and for trouble shooting.  
In addition to the menus described above, there are a number of system utilities providing services  
such as up/down loading of router configuration files, updating router firmware, resetting the device,  
disconnecting Internet/Intranet, and help information.  
NMS Windows  
NMS displays use the Windows 3.1, Windows95/NT conventions for windows management such as  
positioning, sizing, and closing windows.  
A tab for each top menu is displayed across the top of all windows. Clicking one of these tabs displays  
the window for that top-menu. In each top menu window, tabs for each of the top menu’s sub-menus  
are displayed. Clicking a sub-menu tab, displays the window for that sub-menu.  
Each sub-menu windows displays the parameters that can be selected or entered in the form of fields  
displayed within the window.  
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Figure 0-2, Example Sub-Menu window  
Figure 0-2 shows the window for the Internet sub-menu under the Quick Config main window. This is  
indicated by the bold lettering of the Quick Config main menu tab and the Internet sub-menu tab.  
Clicking in a field selects the field for entering a value. The selected field is indicated by a blinking  
insertion point (vertical bar). The Tab key can be used to tab to the next field and the Shift-Tab keys  
can be used to tab to the previous field.  
When entering a value, the normal word processing functions of delete, backspace, etc. apply. Pressing  
the Enter key signifies that the entry is complete. In many instances, entering an invalid entry (for  
example, an invalid IP address) will cause the entry to be rejected with an error message.  
Some fields require the selection of an item from a menu. These fields are indicated by a down  
pointing triangle to the right of the field. In the example, the Encap Protocol is such a field. Clicking  
on these fields causes a drop down menu to appear. The user must select an item from the menu by  
clicking it with the mouse.  
Some fields are indicated by small round buttons (called radio buttons). In these fields, the user makes  
a selection by clicking on a radio button. In the example, Data Service has two radio buttons, namely,  
56K and 64K. Only one radio button can be selected at a time.  
Each screen includes a Refresh button and an Update button. The Refresh button is used to restore all  
the values in the fields to those when the window was opened. The Update button is used when the  
displayed field values are correct and the values are to be stored in the Hypertec Router.  
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NMS System Menus  
In addition to the NMS menus, which are indicated by the tabs along the top of the displays, there are  
five System Menus which are listed along the very top of the window. These menus are File,  
Diagnostic, Product Info., View and Help.  
The File menu consists of:  
Save Config  
Load Config  
Download Config to Device  
Reset Config  
Load Code  
Recent Files  
Exit.  
The “Save Config” is used to save the router configuration to a file, which may be restored at a later  
time. The “Load Config” is used to restore the saved configuration file to the NMS and optionally to  
the router. If you choose not to restore the configuration directly to the router, you can do it with  
“Download Configuration to Device”. The “Reset Config” is used to reset the router configuration to  
its manufacturer default values. Finally in this category, the “Load Code” is used to perform the TFTP  
firmware update. Please use “Reset Config” and “Load Code” with care. The NMS will pop you a  
warning dialog box for confirmation.  
The Diagnostic menu consists of:  
Ping  
Reset Device  
Disconnect Internet  
Disconnect Intranet  
The “Ping” utility is use to send ICMP messages to a destination station for connectivity check. The  
“Reset Device” is used to reset the ISDN router. The “Disconnect Internet” is used to manually  
terminate the Internet connection. And the “Disconnect Intranet” is used to manually terminate the  
Intranet connection.  
The Product Info. menu displays a window showing the version and release of the NMS product.  
The View menu includes items for turning the Toolbar and Statusbar on and off.  
The Help menu includes:  
Index for accessing specific help topics  
Using Help for information about the help system  
About NMS for version and release information about NMS.  
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NMS Toolbar  
NMS also includes a toolbar of four items which are displayed as four icons at the top right of the  
display.  
Figure 0-2, NMS Toolbar  
From left to right, these tools are:  
Open a file  
Save as  
About NMS  
Context sensitive help. Clicking this tool causes the mouse arrow to appear as a question mark.  
The user can position the question mark over a field and click the mouse to get help information  
about that field.  
Required Information  
Before configuring the Hypertec Router, certain information must be available. Some of this information  
will be provided by the telephone company supplying the ISDN line (the ISDN provider), some will be  
provided by the Internet Service Provider (ISP) and some by the local system administrator. The following  
table shows the information that must be available.  
Description  
Source  
Required or  
Optional  
Local Router Name  
Local IP Address  
Remote Router Name  
Remote IP Address  
Local IP Mask  
Remote IP Mask  
Remote ISDN Number  
ISDN Switch Type  
Phone Number 1  
Phone Number 2  
SPID 1  
ISP/MIS  
ISP/MIS  
ISP/MIS  
ISP/MIS  
ISP/MIS  
ISP/MIS  
ISP  
Telephone Company  
Telephone Company  
Telephone Company  
Telephone Company  
Telephone Company  
ISP/MIS  
Required  
Required  
Optional  
Optional  
Required  
Optional  
Required  
Required  
switch dependent  
switch dependent  
switch dependent  
switch dependent  
Required  
SPID 2  
Dial-out Password  
Call-in Password  
ISP/MIS  
Optional  
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Starting NMS  
In Windows 95/NT, NMS is started by clicking Start/Programs/Wishcom NMS.  
In Windows 3.1, NMS is started by clicking the NMS icon in the NMS window.  
Logging Into NMS  
The Login box pops up when you start the NMS program. The login dialog box serves two purposes:  
It lets you enter the IP address to select a specific Hypertec ISDN 10T Router to manage, it also lets  
you assign the IP address to an Hypertec ISDN 10T Router by clicking the associated check box.  
This convenient way of assigning an IP address to the router does not require you to enter the IP  
address through the console. If you assign an IP address to the Hypertec ISDN 10T Router through the  
login dialog box, the Hypertec Router will reset itself after receiving the IP address assignment  
request. The assigned IP address will be stored in the non-volatile RAM. The login dialog box will  
wait about 10 seconds giving the router ample time to reset itself before polling the configuration data  
from Hypertec Router and show you the main menu shown in next page.  
There should be only one active Hypertec Router on the Ethernet when performing the IP address  
assignment through the Login dialog box. If there is more than one Hypertec Router on the LAN,  
power-down or detach from the LAN temporarily all the Hypertec Routers except the one that is  
having its IP address assigned. Restore the other Hypertec Routers when the IP address has been  
assigned.  
Once you have successfully assigned the IP address to the router, you should not click the “assign IP  
address” check box again next time you run the NMS program unless you want to change the router’s  
IP address.  
Figure 0-3 Login Dialog Box  
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Quick Configuration Menu  
The Quick Config (see Figure 0-4, Quick Config Menu) is the first menu you will see after completing  
the login dialog box.  
There is only one sub-menu, Internet, for Quick Configuration menu.  
If you have successfully logged into the router, you should see most fields in this page containing data;  
if this is not the case, it indicates communication problems between NMS and the Hypertec Router.  
See diagnostics hints in Chapter 5 if you run into such a problem.  
For most users, the “Quick Config” menu is the only menu required to be entered for normal Internet  
Access. The other menus such as “Local”, and “Statistics” are useful for diagnostics and advanced  
management purposes.  
Local Router Name  
The local router name is the name assigned to this ISDN router. Any text character is acceptable up to 32  
characters. The local router name is required by the ISP whenever you dial into your ISP’s point of  
presence as part of the authentication procedure. It may be assigned to you by your ISP. Upper case or  
lower case characters are significant for this field.  
ISP Router Name  
The remote router name is the name assigned to the remote router located at your ISP site. Any text  
character is acceptable for up to 20 characters. The remote router name is used during the call-in  
authentication process, and is not required when you want to dial into your ISP’s point of presence. In  
general, your ISP assigns to you a remote router name for administration and reference purpose.  
Figure 0-4, Quick Config Menu  
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Local IP Address  
The local IP address is the IP address assigned to this router. The IP address is entered in the standard  
IP address format of a.b.c.d. The local IP address is required during the PPP negotiation. Please ask  
your ISP if you don’t possess one, unless you have a connection with dynamic IP address allocation.  
You would need to reset the router if this field gets changed.  
Local IP Mask  
The local IP mask is used to describe the local IP sub-netting. The IP mask is entered by clicking the IP  
address bit map. The number of bits assigned for the IP subnet is shown next to the IP address bit map as a  
decimal number for your reference. You would need to reset the router if this field get changed.  
Dial (ISDN) number  
The remote ISDN number is the ISP’s ISDN number you want to dial to gain access to the Internet. Your  
ISP will provide you a list of ISDN numbers for you to choose from. In North America, the dialing of a ‘1’  
followed by 10 digits is required in order to access the clean 64K BPS ISDN B channel(s). There should  
be only digits in this field, no space or other terminators are acceptable.  
Encapsulation Protocol  
The encapsulation protocol specifies the protocol you want to run over the data channel. Select PPP, if you  
want to run single channel PPP. Select MLPPP, if you want two channel PPP.  
Compression  
The compression field specifies if the Stac compression protocol will be turned on for the Internet  
connection.  
Network Address Translation Enable  
This field enables or disables the NAT function. This configuration becomes effective immediately after  
setting.  
Dial-out Authentication  
The dial-out authentication field specifies which protocol you want to run as the PPP/MLPPP  
authentication protocol when you initiate an ISDN call to your ISP. Most ISPs support PAP and CHAP  
protocols.  
Dial-out Password  
The dial-out password specifies the password to use during the dial-out authentication process. This field  
is case sensitive, and is given to you by your ISP.  
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ISDN Switch Type  
The ISDN switch type specifies the type of ISDN switch to which your ISDN line is connected. The pull  
down the "switch-type" menu, and select the one right for your ISDN line. The ISDN switch type has to be  
correctly selected in order for your ISDN router to synchronize with the telephone company’s ISDN  
switch. Please check your local phone company for the exact switch type. In Northern America, the  
dominant switch type is National ISDN-1 (NI-1). For the rest of the world, the dominant switch type is  
EuroISDN (ETSI). You would need to reset the router if this field get changed.  
Phone Number 1  
In Northern America, the local phone company assigns two phone numbers for each ISDN line. This  
field specifies the first assigned phone number. This field is ignored outside Northern America. You  
would need to reset the router if this field get changed.  
Phone Number 2  
In Northern America, the local phone company assigns two phone numbers for each ISDN line. This  
field specifies the second assigned phone number. This field is ignored outside Northern America. You  
would need to reset the router if this field get changed.  
SPID 1  
In Northern America, the local phone company assigns two SPIDs for each ISDN line. This field  
specifies the first assigned SPID. This field is ignored for users outside Northern America.  
The SPIDs, when given, come in different form usually in the format of prefix + phone number +  
suffix. Please ask your local company for the exact assignment. You would need to reset the router if  
this field get changed.  
SPID 2  
In Northern America, the local phone company assigns two SPIDs for each ISDN line. This field  
specifies the second assigned SPID. This field is ignored for users outside Northern America.  
The SPIDs when given come in different form usually in the format of prefix + phone number + suffix.  
Please ask your local company for the exact assignment.  
You would need to reset the router if you change this field.  
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Dial-out Authentication  
The dial-out authentication field specifies which protocol you want to run as the PPP/MLPPP  
authentication protocol when you initiate an ISDN call to your ISP. Most ISPs support PAP and CHAP  
protocols.  
Dial-out Password  
The dial-out password specifies the password to use during the dial-out authentication process. This field  
is case sensitive, and is given to you by your ISP.  
Call-in Authentication  
The call-in authentication field specifies which protocol you want to run as the PPP/MLPPP authentication  
protocol when the ISP initiates an ISDN call to you. In normal operation, your ISP will not initiate a call  
to you.  
Call-in Password  
The call-in password specifies the password to use during the call-in authentication process. This field is  
case sensitive.  
Local Menu  
The local configuration contains the detailed local configuration information of this  
router. Under the local configuration, there are three sub-menus : Ethernet, ISDN, IP,  
and DHCP (server).  
Local Ethernet Sub-menu  
This Ethernet menu describes the Ethernet aspects of the local configuration. Some of the fields are linked  
to the menu “Quick Config”.  
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Figure 0-5, Local Ethernet Window  
Device Name  
The device name specifies the name of this ISDN router. This field is linked to Local Router Name in the  
menu “Quick Configuration”. Any text character is acceptable for up to 32 characters.  
IP Address  
The IP address describes the IP address assigned to this router by your ISP. This field is linked to Local  
IP Address in menu “Quick Configuration”.  
IP Mask  
The IP mask describes the local IP sub-netting. This field is linked to Local IP Mask in menu “Quick  
Configuration”.  
IPX Network  
The IPX network specifies the IPX network number of the Ethernet this router is directly connected to.  
This 4-byte field is entered in 8 hex characters. With the given IPX network number, the Hypertec Router  
creates a route entry in the IPX route table automatically. The IPX network has to be configured correctly  
for the Hypertec Router to route IPX traffic.  
IPX Frame Type  
The IPX frame type specifies the frame encapsulation scheme this router will recognize as the IPX frames  
from the local Ethernet. The IPX frame type is selected from the pull-down menu including Ethernet II,  
802.3, 802.2, and SNAP. The Hypertec Router will route IPX packets of the specified IPX frame type.  
Other frame type of IPX may be bridged if enabled.  
Local ISDN Sub-menu  
This Local ISDN menu (see Figure 0-6, Local ISDN Window) describes the ISDN aspects of the local  
configuration. Certain parameters have to be set correctly as given by your local telephone company for  
the ISDN router to function properly. The switch type is a parameter that has to be entered precisely. For  
North-America, the SPIDs are also required. Some of the fields are linked to the menu “Quick Config”.  
Switch Type  
The switch type specifies the switch type of the ISDN switch to which your ISDN line is connected. The  
switch type is selected by pulling down the switch-type box, and pick the one right for your ISDN line.  
This selection has to be perfectly matched for your ISDN to function. Please check your local phone  
company for the exact switch type. In Northern America, the dominant switch type is National ISDN-1  
(NI-1). For the rest of the world, the dominant switch type is EuroISDN (ETSI) or NET3. For Germany  
and France, the same EuroISDN switch type is supported.  
B Channel Alarm Threshold  
This field is used to set the alarm threshold. When the B channel usage level passes beyond this threshold,  
the alarm LED will be flashed at high speed to catch your attention. Since there are two B channels in an  
ISDN line, threshold set to 50% means either one of the B channel is in use 100% of the time, or both  
channels are in use 50% of the time, or other equilibrium combinations of usage.  
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Figure 0-6, Local ISDN Window  
SPID 1  
In Northern America, the local phone company assigns two SPIDs for each ISDN line. This field should  
be ignored for users outside Northern America. Please refer to explanation under “Quick Config”.  
SPID 2  
In Northern America, the local phone company assigns two SPIDs for each ISDN line. This field should  
be ignored for users outside Northern America. Please refer to explanation under “Quick Config”.  
Phone Number 1  
In Northern America, the local phone company assigns two phone numbers for each ISDN line. This field  
specifies the first phone number. This field is ignored by users outside Northern America. Please refer to  
explanation under “Quick Config”.  
Phone Number 2  
In Northern America, the local phone company assigns two phone numbers for each ISDN line. This field  
specifies the first phone number. This field is ignored by users outside Northern America. Please refer to  
explanation under “Quick Config”.  
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Phone 1 Usage  
The phone 1 usage specifies the which SPID the phone 1 is associated with. This field is ignored by users  
outside Northern America.  
Phone 2 Usage  
The phone 2 usage specifies which SPID the phone 1 is associated with. This field is ignored by users  
outside Northern America.  
Data Usage  
The data usage specifies which SPID(s) the data connection will be associated. This field is ignored by  
users outside Northern America.  
Local IP Sub-menu  
The Local IP menu (see figure 0-8, Local IP Window) describes the IP protocol related parameters at the  
local end of the ISDN router.  
Route Table  
For simple Internet Access where you want to connect an IP network to the Internet, the route table is  
created automatically. You need to manipulate the IP route table only if you have more complicated  
network topology. If your local Ethernet network is divided into multiple IP subnets, you need to add a  
static route entry with interface (IF) marked as “ether” for each local subnet. If you plan to connect to a  
remote office through the Intranet, and there are multiple IP subnets at remote site, you need to add a static  
route entry with interface (IF) masked as “intra” for each remote IP subnets. You may choose to turn on  
the RIP protocol to update the route table automatically instead of manipulating the route table.  
Turning on the RIP protocol is not recommended. The periodical exchange of RIP protocol  
packets will keep your ISDN line up all of the time, and results in an expensive ISDN bill.  
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Route Table  
Figure 0-7, Local IP Window  
Access List  
The access list is a filtering table for security application. You may selectively filter or forward certain  
packet according to its source IP address, protocol, destination IP protocol, and destination port number.  
For example, if you intend to block a web page being retrieved from a certain web server, you may create  
an entry for that particular IP address in the access list table to deny its traffic.  
ARP Proxy  
The ARP Proxy when enabled causes the ISDN router to send ARP responses to the LAN on behalf of  
those remote IP addresses. ARP proxy enables the LAN users to communicate with the remote dial-up  
users without configuring a static IP address for them.  
RIP Protocol  
The RIP protocol when enabled will cause the ISDN router to exchange RIP information with other RIP-  
enabled routers in the system. Enabling the RIP protocol will create the complete IP route table. The IP  
RIP packets are exchanged only when connection is up. IP RIP will not trigger ISDN connection.  
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Local DHCP Sub-menu  
The DHCP sub-menu contains the DHCP parameters which describe how the Hypertec Router as a  
DHCP server operates, and what TCP/IP configuration information to release.  
IP Address Pool (Start Address, End Address)  
The IP address pool as indicated by the Start Address and End Address is used by the  
DHCP server to release the IP addresses to the DHCP clients. The Hypertec Router  
supports 16 IP addresses even if user specifies a IP address pool larger than 16 IP  
addresses. The start address and end address are set by default having the same IP subnet  
as the router’s Ethernet address.  
Subnet Mask  
While leasing an IP address to a client, the IP Subnet Mask is among other configuration information  
available from DHCP server.  
Gateway Address  
While leasing an IP address to a client, the gateway IP address is among other configuration  
information available from DHCP server.  
Primary DNS  
While leasing an IP address to a client, the primary DNS IP address is among other configuration  
information available from DHCP server.  
Secondary DNS  
While leasing an IP address to a client, the secondary DNS IP address configuration information is also  
available from the Hypertec Router DHCP server.  
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Domain Name  
While leasing an IP address to a client, the domain name configuration information is also available  
from the Hypertec Router DHCP server.  
Lease Duration  
The lease duration describes the maximum time length the IP address is leased to a client. A client  
usually renews the IP address half way before the lease duration expired.  
The maximum lease duration is 100 days. The minimum lease duration is 1 day even if a duration of  
less than one day is entered. Note that when NMS modifies the DHCP lease duration, the lease  
duration associated with a leased IP address remains unchanged until expired.  
Active Lease(s)  
This number indicates how many IP addresses have been leased to clients.  
Lease Table Entry  
Each table entry describes to whom the IP address was leased and for how long.  
DHCP Enable  
The check box lets the user dynamically enable or disable the DHCP function. Note that if all stations  
including the NMS manager depend on Hypertec Router for assigning IP addresses, and the NMS  
manager disables the Hypertec Router DHCP function. Under that circumstance, the NMS may not be able  
to communicate with the Hypertec Router if DHCP service is not re-enabled before the lease duration has  
expired.  
Internet Menu  
The Internet configuration contains ISDN, PPP, IP, NAT sub-menus.Internet ISDN Sub-menu is used to  
configure the ISDN connection to the Internet  
Remote ISDN number  
The remote ISDN number field specifies the ISP’s ISDN number you would like to dial to. Your ISP will  
provide this number to you.  
Data Service  
The data service field is to select 56 Kbps or 64 Kbps for the ISDN call bandwidth. 64Kbps is the most  
common one. In rare situations such as international calls, where 56Kbps may be the only choice.  
Preemption Allowed  
This field specifies if the Internet connection is allowed to be preempted by phone call or not, and in what  
way. The Internet connection can be blocked from preemption at all, or be allowed on the 2nd PPP only,  
or 1st PPP as well.  
Internet PPP Sub-menu  
The Internet PPP menu (see fig 4.10) is used to configure the PPP parameters for the Internet connection.  
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Figure 0-8, Internet PPP Window  
Remote Router Name  
The remote router name is the name assigned to the remote router located at the ISP end. Any visible  
ASCII characters are acceptable. The remote router name is not required when you want to dial into your  
ISP’s point of presence. In general, your ISP assigns to you a remote IP address for administration  
purpose.  
Compression  
The compression field specifies if the Stac compression protocol will be turned on for the Internet  
connection.  
Encapsulation Protocol  
The encapsulation protocol field specifies the protocol you want to run as the link protocol. Select PPP if  
you want to run single channel PPP. Select MLPPP if you intend to run two channel PPP when traffic  
becomes heavy.  
Dial-out Authentication  
The dial-out authentication field specifies which protocol you want to run as the PPP/MLPPP  
authentication protocol when you initiate an ISDN call to your ISP. Most ISPs support PAP and CHAP  
protocols.  
Dial-out Password  
The dial-out password specifies the password to use during the dial-out authentication process. This field  
is case sensitive, and is given to you by your ISP.  
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Call-in Authentication  
The call-in authentication field specifies which protocol you want to run as the PPP/MLPPP authentication  
protocol when the ISP initiates an ISDN call to you. Under normal circumstances your ISP will not initiate  
a call to you.  
Call-in Password  
The call-in password specifies the password to use during the call-in authentication process. This field is  
case sensitive, and is given to you by your ISP.  
Ave Interval  
The Average Interval(Ave Interval) specifies the period in seconds used for traffic measurement by the  
bandwidth manager. A longer period (e.g. greater than 30 seconds) causes the ISDN channel to be added  
or deleted in a slower but smoother pace. If this parameter is set too short, the ISDN channel may be  
added due to a short burst of Internet traffic or be deleted due to short idle period. Therefore, internally,  
the Ave Interval is set to minimum of 10 seconds. This parameter is available only if the MP protocol is  
selected as the Internet encapsulation protocol.  
1->2 Util  
The 1->2 Utilization specifies the Internet connection traffic level; beyond which, the second ISDN  
channel will be requested to enlarge the PPP bundle. The value ranges from 0% to 100%. This parameter  
is available only if the MP protocol is selected as the data encapsulation protocol.  
2->1 Util  
The 2->1 Utilization specifies the Internet connection traffic level; below which, the second PPP channel  
will be released from the PPP bundle. The value ranges from 0% to 100%. This parameter is available  
only if the MP protocol is selected as the Internet encapsulation protocol.  
1->0 Idle  
The bandwidth management function will remove the (primary) Internet connection when it is being  
detected idle for a specific period. The 1->0 Idle parameter specifies the idle period in seconds.  
NB. Assigning 0 seconds to this parameter has special meaning. It disables the 1->0 bandwidth  
management. The user has to manually disconnect the Internet Connection! This could lead to  
excessive bills.  
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Internet IP Sub-menu  
The Internet IP sub-menu (see figure 0-11) is used to configure the IP related parameters of the Internet  
connection. For most Internet application, the un-numbered interface based configuration is appropriate.  
You need only to specify a remote IP address, instead of a pair of IP addresses for local end and remote  
end of the IP connection.  
Remote SNMP Enable  
This check box is to enable or disable SNMP management from remote. If disabled, the ISDN router will  
only respond to the SNMP requests from the local Ethernet.  
IP Enable  
This parameter is to enable or disable the IP routing function. If IP routing is disabled, bridging must be  
enabled for IP packet to be forwarded through the router. Bridging is rarely used as the protocol for  
Internet access.  
IP Address of Remote Ethernet  
The remote IP address is the IP address of the remote router located at your ISP site. The IP address is  
entered in the standard IP address format of a.b.c.d. The remote IP address is required during PPP  
negotiation. Please ask from your ISP if you don’t possess one.  
Figure 0-9, Internet IP Window  
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IP Mask of Remote Ethernet  
The remote IP mask is used to describe the remote IP sub-netting. The IP mask is entered by clicking the  
IP address bit map. The number of bits assigned for the IP subnet is shown next to the IP address bit map  
as a decimal number, for your reference.  
Local End IP Address of ISDN Line  
This field specifies the local end of the IP address of an IP connection. This field is applicable to the  
“numbered interface” IP address setting.  
Remote End IP Address of ISDN Line  
This field specifies the remote end of the IP address of an IP connection. This field is applicable to the  
“numbered interface” IP address setting.  
IP Mask of ISDN Line  
This field specifies the IP mask of the ISDN line when the “numbered interface” IP address scheme is  
used. Both local end and remote end should use the same IP mask.  
Internet NAT Sub-menu  
The Internet NAT sub-menu (see fig 4.12) is used to configure the NAT feature. NAT is a feature  
designed for security protection and cost saving for Internet access. NAT hides internal IP addresses  
from the outside world therefore decreasing the possibility of hacker attack. NAT translates the  
internal IP addresses into a single IP address for Internet access. If the number of IP address assigned  
by the ISP is a factor for billing, NAT can save the monthly bill.  
Figure 0-10, Internet NAT Window  
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Network Address Translation Enable  
This field enables or disables the NAT function.  
Starting Port  
This field specifies the starting port number NAT would use to support the NAT function. 1024 is the  
default port number.  
FTP Server  
The internal IP address of the FTP server that provides FTP service to the outside world. All incoming  
FTP service requests are routed to the specified FTP server.  
HTTP Server  
The internal IP address of the HTTP server that provides HTTP service to the outside world. All incoming  
HTTP service requests are routed to the specified HTTP server.  
Telnet Server  
The internal IP address of the Telnet server that provides Telnet service to the outside world. All incoming  
Telnet service requests are routed to the specified Telnet server.  
Email Server  
The internal IP address of the Email server that provides Email service to the outside world. All incoming  
Email service requests are routed to the specified Email server.  
Gopher Server  
The internal IP address of the Gopher server that provides Gopher service to the outside world. All  
incoming Gopher service requests are routed to the specified Gopher server.  
Intranet Menu  
The Intranet configuration contains ISDN, PPP, IP, and IPX, sub-menus.  
Intranet ISDN Sub-menu  
The Intranet ISDN sub-menu is shown in Figure 0-11, Intranet ISDN Window. This window is used to  
configure the ISDN connection for an Intranet access.  
Remote ISDN number  
The remote ISDN number field specifies the ISP’s ISDN number you would like to dial to. Your ISP will  
provide this number to you.  
Data Service  
The data service field is used to select 56 Kbps or 64 Kbps for the ISDN call bandwidth. 64Kbps is the  
most common one. In rare situations such as international calls, 56Kbps may be the only choice.  
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Preemption Allowed  
This field is specified if the Internet connection is allowed to be preempted by a phone call or not, and in  
what way. The Internet connection can be blocked from preemption at all, or be allowed on the 2nd PPP  
only, or 1st PPP as well.  
Figure 0-11, Intranet ISDN Window  
CLID  
Caller ID can be used to qualify the incoming call. Only the incoming call whose calling number matches  
the CLID will be accepted. This is an Intranet feature. The data call will not be answered if the local  
telephone company is not supplying the calling party number to the ISDN router. Please use with care.  
Callback  
Call back function is a security feature which enables the router to disconnect the incoming call upon  
verification the CLID and call back to the CLID. This is an Intranet feature. And again the local telephone  
company has to supply the calling party number to the ISDN router in order for this feature to work.  
Calling Num  
The number the router will call when the Callback function is enabled. This is an Intranet feature.  
Intranet PPP Sub-menu  
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The Intranet PPP sub-menu is shown in fig 4.14. This menu is used to configure the PPP parameters for an  
Intranet connection.  
Figure 0-12, Intranet PPP Window  
Remote Router Name  
The remote router name is the name assigned to the remote router located at the ISP end. Any visible  
ASCII characters are acceptable. The remote router name is not required when you want to dial into your  
ISP’s point of presence. In general, your ISP will assign you a remote IP address for administration  
purpose.  
Compression  
The compression field specifies if the Stac compression protocol is to be used for the Internet  
connection.  
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Encapsulation Protocol  
The encapsulation protocol field specifies the protocol you want to run as the link protocol. Select PPP if  
you want to run single channel PPP. Select MLPPP if you intend to run two channel PPP when traffic  
becomes heavy.  
Dial-out Authentication  
The dial-out authentication field specifies which protocol you want to run as the PPP/MLPPP  
authentication protocol when you initiate an ISDN call to your ISP. Most ISPs support PAP and CHAP  
protocols.  
Dial-out Password  
The dial-out password specifies the password to use during the dial-out authentication process. This field  
is case sensitive, and is given to you by your ISP.  
Call-in Authentication  
The call-in authentication field specifies which protocol you want to run as the PPP/MLPPP authentication  
protocol when the ISP initiates an ISDN call to you. Under normal circumstances, your ISP would not  
initiate a call to you.  
Call-in Password  
The call-in password specifies the password to use during the dial-in authentication process. This field is  
case sensitive, and is given to you by your ISP.  
Ave Interval  
The Average Interval specifies the period in seconds used for traffic measurement. A longer period (e.g.  
greater than 30 seconds) causes the ISDN channel to be added or deleted in a slower but smoother pace. If  
this parameter is set too short, the ISDN channel may be added due to a short burst of Internet traffic or be  
deleted due to short idle period. Therefore, internally, the Ave Interval is set to minimum at 10 seconds.  
This parameter is available only if the MP protocol is selected as the Internet encapsulation protocol.  
1->2 Util  
The 1->2 Utilization field specifies the Intranet connection traffic level beyond which the second ISDN  
channel will be requested to enlarge the PPP bundle. The value range is from 0% to 100%. This parameter  
is available only if the MP protocol is selected as the data encapsulation protocol.  
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2->1 Util  
The 2->1 Utilization specifies the Intranet connection traffic level; below which the second PPP channel  
will be released from the PPP bundle. The value ranges from 0% to 100%. This parameter is available  
only if the MP protocol is selected as the Internet encapsulation protocol.  
1->0 Idle  
The bandwidth management function will remove the (primary) Intranet connection when it is being  
detected idle for a specific period. The 1->0 Idle parameter specifies the idle period in seconds. Assigning  
0 second to this parameter has special meaning. It disables the 1->0 bandwidth management. The user has  
to manually disconnect the Intranet Connection.  
Intranet IP Menu  
The Intranet IP sub-menu is shown in  
Figure 0-13, Intranet IP Window. This menu is used to configure the IP related parameters of the  
Intranet connection.  
Figure 0-13, Intranet IP Window  
Remote SNMP Enable  
This check box is to enable or disable remote SNMP management. If disabled, the ISDN router will only  
respond to the SNMP requests from the local Ethernet.  
IP Enable  
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This parameter is used to enable or disable the IP routing function. If IP routing is disabled, bridging  
must be enabled for IP packets to be forwarded through the router. Bridging is rarely used as the  
protocol for Internet access.  
IP Address of Remote Ethernet  
The remote IP address is the IP address of the remote router located at your ISP site. The IP address is  
entered in the standard IP address format of a.b.c.d. The remote IP address is required during PPP  
negotiation. Please ask your ISP if you don’t possess one.  
IP Mask of Remote Ethernet  
The remote IP mask is used to describe the remote IP sub-netting. The IP mask is entered by clicking the  
IP address bit map. The number of bits assigned for the IP subnet is shown next to the IP address bit map  
as a decimal number for your reference.  
Local End IP Address of ISDN Line  
This field specifies the local end of the IP address of an IP connection. This field is applicable to the  
“numbered interface” IP address setting.  
Remote End IP Address of ISDN Line  
This field specifies the remote end of the IP address of an IP connection. This field is applicable to the  
“numbered interface” IP address setting.  
IP Mask of ISDN Line  
This field specifies the IP mask of the ISDN line when the “numbered interface” IP address scheme is  
used. Both local end and remote end should use the same IP mask.  
Intranet IPX Menu  
The Intranet IPX sub-menu is shown in Figure 0-14, Intranet IPX Window. This menu is used to  
configure an IPX connection on an Intranet.  
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Figure 0-14, Intranet IPX Window  
RIP  
The IPX RIP packets will always be exchanged over the WAN when the ISDN connection is up. The RIP  
box when checked is to allow Netware RIP traffic to initiate the ISDN connection. This is not advised as  
it will lead to unnecessarily high ISDN connection charges!  
SAP  
The IPX SAP packets will always be exchanged over the WAN when the ISDN connection is up. The  
SAP box when checked will allow Netware SAP traffic to initiate the ISDN connection.  
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Spoofing  
The check box to enables or disables the IPX spoofing function. The spoofing function minimizes the  
dial-up connection time by responding to the “keep alive” request on behalf of the remote IPX clients. The  
spoofing function tries to minimize the ISDN dial-up against the IPX “keep alive” messages but does not  
inhibit the the regular IPX or SPX messages.  
Age  
The IPX spoofing age configures how long the Hypertec Router will perform the spoofing function before  
the ISDN dial-up is allowed by the “keep alive” message. Once the dial-up connection is up, the age timer  
is reset.  
IPX Route Table  
An IPX route table entry contains IPX routing information for a known IPX network. The network number  
identifies the unique IPX network. The gateway node is the node address for the gateway to that network.  
The hop count indicates how far away the network is. The interface can be either local Ethernet or Intranet  
through the ISDN connection.  
For most applications, the user is not required to create or modify the IPX table.  
IPX SAP Table  
IPX SAP Table  
An IPX SAP table entry contains information about a remote server. The server name is the name of  
the server. The network is the internal network number of the server. The node number is the internal  
node address of the server. The type is the service type of the server. The socket is the socket number  
of the server. The hop count indicates the distance to the server. The NMS user is required to add a  
SAP entry for every remote server the local clients intend to connect to. For a given SAP entry, the  
Hypertec Router automatically adds a route entry in the IPX route table.  
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SNMP Menu  
The SNMP menu (see Figure 0-15, SNMP Window) is used to configure the SNMP specific parameters.  
Some of the parameters are corresponding to the objects defined in the system MIB. The rest are for  
managing the SNMP access, and trap delivery  
.
Figure 0-15, SNMP Window  
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Description  
The field gives a brief description of the product, as provided by the manufacturer.  
Name  
This field is used by the user to assign a name to this ISDN router.  
Location  
This field is used by the user to describe the location of this ISDN router.  
Contact  
This field is used by the user to describe the contact person for the ISDN router.  
Read Community  
This field is used to assign a “password” for SNMP read operation.  
Read-Write Community  
This field is used to assign a “password” for SNMP read-write operation.  
Trap Enable  
This parameter is used to enable or disable the trap delivery.  
Trap Server Port  
This parameter specifies which UDP port the traps are sent to.  
Trap Server IP Address  
This parameter specifies IP address where the traps are sent to.  
Statistics Menu  
Statistics Ethernet Sub-menu  
The Statistics Ethernet sub-menu (see Figure 0-16, Statistics Ethernet Window ) contains the statistics data  
collected on the Ethernet interface. Both directions of the traffic, receive and transmit, are monitored. .  
The “refresh” button is used to collect a new page of statistics data. The “periodic on” button is used to  
refresh this menu every second.  
System Up Time  
This is the time elapsed since the time the ISDN router has been powered-up, or reset.  
Bytes  
This counter displays the number of bytes the Ethernet has received or transmitted.  
Frames  
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This counter displays the number of frames the Ethernet has received or transmitted.  
Broadcasts  
This counter displays the number of broadcast frames the Ethernet has received or transmitted.  
Figure 0-16, Statistics Ethernet Window  
Errors  
This counter displays the number of error frames the Ethernet has received or transmitted. The error  
conditions are : too short, mis-alignment, excess collision.  
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Discards  
This counter displays the number of frames the Ethernet has discarded due to lack of buffer resource or  
error detection..  
Statistics ISDN Sub-menu  
The Statistics ISDN menu (see Figure 0-17, Statistics ISDN Window) contains the statistics and status  
data collected on the ISDN interface. The “refresh” button is used to collect a new page of statistics  
data. The “periodic on” button is used to refresh this menu every second.  
Figure 0-17, Statistics ISDN Window  
D Channel Status  
This field indicates the current D channel status. The D channel is either Up or Down.  
B1 Channel Status  
This field indicates the current B1 channel status. The B channel states are Up, Down, or Calling (in  
the process of call establishment).  
B2 Channel Status  
This field indicates the current B2 channel status. The B channel states are in Up, Down, or Calling (in the  
process of call establishment).  
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B Channel(s) Up Time  
This field display the time the ISDN channels, B1 or B2, have stayed up since last reset. Both channels up  
for 1 minute is counted as 2 minutes.  
B Channel(s) In Use  
This field displays the percentage of time the B channel, B1 or B2, has stayed up since last reset. 50% in  
use may mean one B channel is up all the time, and the other B is down all the time or both channels are  
up for 50% of the time. 100% in use means both B channels are up all the time.  
B1 Utilisation  
This field displays the current B1 channel utilization, ranging for 0 to 100%. 0% means the channel is  
currently idle. 100% means full 64 Kbps of the B channel bandwidth is busy in data traffic delivery.  
B2 Utilisation  
This field displays the current B2 channel utilization, ranging for 0 to 100%. 0% means the channel is  
currently idle. 100% means full 64 Kbps of the B channel bandwidth is busy in data traffic delivery.  
Good Frames  
This field displays the number of good frames that are received or transmitted on the corresponding  
channel.  
Error Frames  
This field displays the number of error frames received or transmitted on the corresponding channel. The  
error conditions are : mis-alignment, or CRC error.  
Statistics Trace Sub-menu  
The Statistics Trace (see Figure 0-18, Statistics Trace Window) menu provides the trace information of the  
ISDN router. This menu is the most useful menu for diagnostic purpose.  
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Trouble Shooting  
Under the Detail Log, the trouble shooter enables the ISDN router to send more detailed IP, PPP, and  
ISDN activity traps to NMS to enable trouble shooting. It should only be enabled during the trouble  
shooting stage. Keeping it on all time will increase the Ethernet traffic, and work load to the ISDN router  
and therefore is not beneficial to performance.  
Clear Trap List  
This click button is used to clear the traps previously stored in the trap history.  
Detail Log Enable  
This click button asks the Hypertec Router to send full detail traces. It is good source for trouble shooting.  
At system reset time, the detail log is always disabled.  
Trap History  
Each trap is described in date, time, type, and a brief information about the cause of the traps. Within the  
trap history area, up to 100 traps are stored for review with the most recent trap first.  
Figure 0-18, Statistics Trace Window  
ISDN Data Call Attempts  
This field displays how many times the ISDN router has tried to make an ISDN data call since last reset.  
Note that an incoming ISDN data call does not contribute to this counter.  
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ISDN Data Call Success  
This field displays how many times the ISDN router has succeeded in making ISDN data calls since last  
reset. Note that an incoming ISDN data call does not contribute to this counter.  
PPP Attempts  
This field displays how many times the ISDN router has tried to negotiate PPP data connections since  
last reset.  
PPP Success  
This field displays how many times the ISDN router has succeeded in negotiating PPP data connections  
since last reset.  
Monitoring Status with ClearMon.  
ClearMon is a utility program which, while running, displays the Hypertec Router front panel  
including real-time display of the LED status and activity lights. A typical ClearMon display is shown  
in Figure 0-19, ClearMon Display  
Figure 0-19, ClearMon Display  
The top space will show the most recent trap received. You may click “History” to review old traps  
maintained by ClearMon.  
The virtual LED basically reflects what you would see on the Hypertec Router front panel. Under B1  
and B2 virtual LEDs, the “phone”, “Internet”(one networked PC), and “Intranet” (2 networked PC)  
icons help to indicate if the B channel is used for voice, and data connection.  
Managing the Hypertec Router from a Console  
The Hypertec Router can be configured through an alphanumeric terminal (or a PC with a terminal  
emulation program) which is used as a console by connecting it to the DB-9 connector on the Hypertec  
Router rear panel. See Chapter 2, Installation for more details.  
The terminal should be set to emulate a DEC VT100 terminal at 9600 bps with 8 character bits, no  
parity bit and one stop bit.  
The session can be started by pressing the Enter key a few times to display the login screen. A typical  
login screen is shown in Figure 0-20, Console Login Screen. The example shown is one in which a PC  
operating the Hyperterminal program is emulating a VT100.  
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Figure 0-20, Console Login Screen  
The login screen allows users to enter a password. The default password is “isdn”. Users are urged to  
set up a new password, up to 16 alphanumeric characters, using “F2 Change User Password”.  
When the password has been successfully entered, press the Enter key to display the console quick  
config screen as shown in Figure 0-21, Console Quick Config Screen.  
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Figure 0-21, Console Quick Config Screen  
The Console Quick Config screen permits the user to enter configuration data. Use the Tab key to  
move to the next field and the Shift-Tab key to move to the previous field.  
The Route Table data can be seen by pressing the F2 key and Statistics data by pressing the F3 key.  
The F4 key is used to exit a screen.  
Managing the Hypertec Router from a Browser  
The Hypertec Router can be configured and managed from an attached Ethernet station using virtually  
any standard Web Browser. The station must have the EasyWeb program installed as described in  
Chapter 2.  
cause the screen shown in Figure 0-22, EasyWeb SNMP Manager to be displayed.  
Enter the IP Address and click on the Submit button.  
Follow the instructions on the subsequent screens to configure and manage the Hypertec Router.  
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Figure 0-22, EasyWeb SNMP Manager  
Troubleshooting  
This chapter explains how to isolate and resolve simple problems encountered with the Hypertec ISDN  
Router. Problems may stem from incorrect configuration setting or improper installation. Follow the  
following steps should help you resolve most of the symptoms. If problem persists, please contact  
your technical support with a list of symptoms, LED display status.  
PWR  
ALM B1 B2 D  
ETHERNET  
ISDN  
Router  
Express Route 80  
Figure 0-1, Front Panel LEDs  
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Troubleshooting  
Troubleshooting Tips  
Before you call technical support organization for assistance, check the following :  
1. The power supply is connected and the power LED is on.  
2. Turn the power off and on again, observe the alarm (ALM) LED  
During power-up self-test, the ALM LED flashes.  
If the ALM LED flashes and remains on for more than 10 seconds, there is an internal hardware  
failure. Notify your reseller that the ISDN router has failed the self-test, and order a replacement.  
If the LED goes off after the test has been completed, the power-up self-test has been successful.  
3. Verify that the ISDN cable (RJ45, 8 pin position) is connected to the ISDN router and make  
sure that it is an ISDN connection, not a plain old telephone connection.  
The ISDN router will not operate if connected to an analog telephone wall jack. If your ISDN  
router is equipped with U interface, make sure that the ISDN router is connected directly into the  
ISDN wall outlet. If your ISDN router is equipped with a S/T interface, make sure that the ISDN  
router is connected to an intermediate telephone device called NT-1.  
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Troubleshooting  
4. Monitor the status of the D channel LED  
When you are connected to a live ISDN line, the D channel LED will be lit or flashing.  
If the D channel LED remains off, it indicates that no ISDN signal present. It is likely that there  
is a poor connection to the local telephone company. Make sure that the ISDN cable is in good  
condition, and securely plugged-in. If the LED remains off, call your local telephone company  
for trouble shooting assistance. The problem may be the ISDN link cable, or the telephone  
company equipment.  
If the D channel LED flashes, there is probably a mismatch between the settings of the ISDN line  
and the ISDN router configuration. Check the switch type setting, and SPIDs (Northern  
America). If the D channel LED does not lighted on after these verification, call your reseller for  
line configuration and troubleshooting assistance.  
If the D channel LED remains on, it indicates a valid communication channel has been  
established and calls may be attempted by the user. The D channel LED should remain on all the  
time until there is problem on the ISDN line or signaling.  
5. Monitor the status of the B channel LEDs  
There are two B channel LEDs : B1 LED and B2 LED B1 indicate your ISDN channel activities.  
If the B channel LED is off, it indicates that the B channel is in idle state. If the B channel LED is  
lighted on, the associated B channel is in use. It can be used for data connection or  
voice/fax/modem connection.  
6. Monitor the status of the Ethernet LEDs.  
There are four Ethernet LEDs, each designated for an Ethernet Port.  
If an Ethernet LED is lighted on, it indicates that there is an Ethernet device connected to the  
associated Ethernet port transmitting valid Ethernet signal. If the Ethernet LED is off, either no  
Ethernet device is connected at the remote end, or there is a problem with the Ethernet UTP cable  
(RJ45) or with the Ethernet Network Interface Card (NIC).  
An Ethernet LED will blink when there are Ethernet frames transmitted to or received from that  
Ethernet device. The Ethernet LED indicates the presence of Ethernet traffic but not the volume  
of the Ethernet traffic.  
7. If your are unable to communicate with the router through console port  
The ISDN router is designed to communicate with a VT100 terminal all time. If you are unable  
to communicate with the router, make sure the RS232 cable is a 9-pin male to female straight-  
through cable, and the baud rate is set to 9,600 baud per second.  
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Troubleshooting  
8. If your are unable to communicate with the router through NMS.  
The Network Management System (NMS) communicates with the router through Ethernet using  
the SNMP protocol. If your NMS is unable to get SNMP response from the router, check the  
following :  
Ping a known active station in the local Ethernet. If you are unable to receive the ICMP  
response, you may have problem with your TCP/IP installation. Check the NMS Ethernet cable,  
NIC, and TCP/IP configuration.  
If you are able to ping other TCP/IP stations but not the ISDN router. Make sure that the ISDN  
router is active, and it is assigned with the correct IP address.  
9. If your are unable to make voice call  
If you are unable to make a voice call when there is no B channel or only one B channel is in use  
as indicated by the B channel LEDs. Check the RJ11 telephone cable and the analog device  
itself.  
10. If your are unable to make a data call  
This is a more complicated problem than any of the previous list. It is suggested that you use  
NMS statistics, and trace utilities to help you perform the diagnosis. The NMS trace utility show  
you the network activities in detailed. The NMS statistics give you detailed LAN and WAN  
frame count.  
If you are sending traffic towards an Internet or Intranet, but the B channel LED or trace window  
shows no ISDN activities. You should check your IP network configuration.  
If the ISDN router fails at the ISDN dialing attempt, check the telephone number configured.  
The number has to be one associated with an ISDN data device at the remote end. The trace  
windows should provide you with the precise error message.  
If the ISDN call is connected briefly for a few seconds, and then disconnected. Mostly likely  
your PPP configuration mismatches the remote end. Check your PPP configuration including PPP  
authentication protocol, and password.  
Index  
browser management ....................................4-42  
1
C
1->0 Idle.............................................. 4-20, 4-29  
1->2 Utilization ................................... 4-20, 4-28  
call ID ...........................................................4-25  
call-back........................................................4-25  
Callback ........................................................3-13  
Caller ID ..............................................3-13, 3-20  
call-in authentication.................. 4-10, 4-20, 4-28  
call-in password ......................... 4-10, 4-20, 4-28  
calling number ..............................................4-25  
Challenge Authentication Protocol.................3-9  
CHAP..............................................................3-9  
community  
read ....................................................4-35  
read-write...........................................4-35  
compression ................................. 4-9, 4-19, 4-26  
Concepts & Principles of Operations..............3-1  
configuration and management.......................4-1  
Connection Profile ..........................................3-4  
Console management....................................4-40  
2
2->1 Utilization ................................... 4-20, 4-28  
A
access list...................................................... 4-15  
Analog Services features................................ 1-3  
ARP Proxy.................................................... 4-15  
average interval ................................... 4-20, 4-28  
B
bandwidth-on-demand.................................. 3-11  
B-channel alarm threshold............................ 4-12  
bridging .......................................................... 3-4  
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Index  
contact .......................................................... 4-35  
IP mask of remote ethernet ...........................4-30  
IP mask of the ISDN line..............................4-23  
IPX frame type..............................................4-12  
IPX network..................................................4-12  
D
data compression.......................................... 3-12  
data service field.................................. 4-18, 4-24  
data usage..................................................... 4-14  
device name.................................................. 4-11  
dial-on-demand............................................. 3-11  
dial-out authentication.........4-9, 4-10, 4-20, 4-28  
dial-out password ................4-9, 4-10, 4-20, 4-28  
directory number ............................................ 3-2  
Dynamic IP address Assignment.................... 3-7  
ISDN Capability Packages.......................... 3-17  
ISDN features .................................................1-2  
ISDN Line Provisioning ...............................3-15  
ISDN Order Codes........................................3-17  
ISDN Overview ..............................................3-1  
ISDN Permanent connection services.............3-3  
ISDN switch type...................................4-9, 4-10  
ISDN variant...................................................3-1  
L
E
LCP.................................................................3-8  
Link Control Protocol (LCP............................3-8  
local  
Email server.................................................. 4-24  
encapsulation protocol..................4-9, 4-19, 4-27  
Ethernet features............................................. 1-3  
EZ-ISDN ...................................................... 3-19  
Ethernet Sub-Menu............................4-11  
IP sub-menu ............................. 4-14, 4-16  
ISDN sub-menu .................................4-12  
local end IP address of ISDN line........4-22, 4-30  
local IP address...............................................4-8  
local IP mask...................................................4-8  
local router name.............................................4-7  
login in NMS ..................................................4-6  
F
FTP server .................................................... 4-24  
G
general description ......................................... 1-1  
Gopher server............................................... 4-24  
M
menu  
H
quick configuration.............................4-7  
Multilink PPP..................................................3-9  
Multiple Subscriber Numbering (MSN) .......3-20  
HTTP server................................................. 4-24  
I
N
installation  
NAT ..............................................................3-14  
Network Aaddress Translation...............4-9, 4-23  
Network Management features .......................1-3  
Network Translation (NAT) ..................3-7, 3-14  
NMS................................................................4-2  
login .....................................................4-6  
menu structure......................................4-2  
starting.................................................4-6  
System Menus......................................4-4  
toolbar..................................................4-5  
windows ...............................................4-3  
NT1 interface..................................................3-1  
numbered/unnumbered IP addresses...............3-6  
E80 NMS.............................................2-4  
EasyWeb..............................................2-4  
general .................................................2-1  
hardware .............................................2-1  
software...............................................2-3  
Internet  
IP sub-menu.......................................4-21  
ISDN sub-menu.................................4-17  
NAT sub-menu ..................................4-23  
PPP sub-menu....................................4-19  
Internet features.............................................. 1-3  
Intranet  
IP sub-menu.......................................4-29  
IPX sub-menu....................................4-30  
ISDN sub-menu.................................4-24  
PPP sub-menu....................................4-26  
IP address .............................................. 3-5, 4-11  
IP address of remote Ethernet....................... 4-30  
IP address translation enable ................. 4-9, 4-23  
IP enable.............................................. 4-21, 4-29  
IP mask......................................................... 4-11  
IP mask of ISDN line ................................... 4-30  
P
packet filtering ..............................................3-13  
PAP.................................................................3-9  
Password Authentication Protocol (PAP).......3-8  
phone 1 usage................................................4-14  
phone 2 usage................................................4-14  
Phone Number 1............................................4-9  
Phone Number 2............................................4-9  
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Index  
phone number-1............................................ 4-13  
phone number-2............................................ 4-14  
Point-to-Point Protocol (PPP) ........................ 3-8  
PPP................................................................. 3-8  
preemption allowed............................. 4-18, 4-24  
Provisioning ISDN ....................................... 3-15  
enable.................................................4-35  
IP address...........................................4-35  
server port ..........................................4-35  
Solution Sets ............................................... 3-19  
SPID 1 ............................................................4-9  
SPID 2 ..........................................................4-10  
SPID-1 ..........................................................4-13  
SPID-2 ..........................................................4-13  
spoofing ........................................................4-31  
starting port...................................................4-24  
statistics  
Q
quick configuration menu............................... 4-7  
R
Ethernet sub-menu .............................4-35  
ISDN sub-menu .................................4-36  
Trace sub-menu..................................4-38  
subnet mask.....................................................3-5  
switch type....................................................4-12  
Rate Adaptation.............................................. 3-3  
remote end IP address of ISDN line.... 4-22, 4-30  
remote IP address ......................................... 4-21  
remote IP mask............................................. 4-22  
remote ISDN number ...................4-8, 4-18, 4-24  
remote router name.......................4-7, 4-19, 4-26  
remote SNMP enable........................... 4-21, 4-29  
Required Information.................................... 4-5  
RIP protocol ................................................. 4-15  
route table..................................................... 4-14  
Router Software features................................ 1-3  
routing ............................................................ 3-4  
T
Telnet server .................................................4-24  
terminal types................................................3-21  
U
uninstalling NMS...........................................2-4  
S
V
S/T interface................................................... 3-1  
Security features............................................. 1-3  
Service Profile Identifier (SPID).................... 3-2  
SNMP trap  
voice preemption...........................................3-15  
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Index  
Product Warranty  
Hypertec Limited warrants the hardware components of the product to be in good working order for  
the life of the product from the date of purchase of the product from Hypertec or an authorised  
Hypertec dealer. Should the hardware components of the product fail to be in good working order at  
any time, Hypertec will, at its option, repair or replace the product.  
Repair parts and replacement products will be furnished on an exchange basis, and will be either  
reconditioned or new. All replaced parts will become the property of Hypertec.  
This warranty applies only to the original registered end user purchaser of the product and does not  
include service to repair damage resulting from accident, disaster, misuse, abuse or non-Hypertec  
modification of the product.  
Additional components installed by the dealer or end user are not covered by this warranty. Apart  
from the above, no warranty is expressed or implied, including warranty of merchantability or  
warranty of fitness for use for a particular purpose.  
The liability of Hypertec is limited to the repair or replacement of the product with a functionally  
equivalent or better product. Hypertec is not liable for any accidental, general, special, exemplary or  
consequential damages resulting from any product failure, even if Hypertec has been advised of the  
possibility of such damages.  
Hypertec Limited  
Units 1-3 Station Road  
Hungerford, Berkshire RG17 0DY  
Ph:  
+44 (0)1488 686844  
Fax: +44 (0)1488 686845  
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