INSTALLATION INSTRUCTIONS
USER GUIDE
Side by side refrigerator
RX611DUX, RX628DX
and RX628DW models
NZ AU
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CONTENTS
Introduction
2
3
6
Safety and warnings
Installation instructions
Moving and storing your appliance
15
16
About your refrigerator – Ice & Water
About your refrigerator – Non Ice & Water
Operating instructions – Ice & Water control panel
Operating instructions – Non Ice & Water control panel
Using your water dispenserꢀ/ꢀIce maker – Ice & Water
Special features
17
18
22
25
27
28
29
30
32
34
38
40
Cleaning Care – Exterior
Cleaning Care – Interior
Storing food in your refrigerator
Storing food in your freezer
Troubleshooting
Manufacturer’s Warranty
Customer Care
ImpORTANT!
SAVE THESE INSTRUCTIONS
The models shown in this user guide may not be available in all markets and are
subject to change at any time. For current details about model and specification
your local Fisher & Paykel dealer.
Note that the word “refrigerator”refers to combination refrigerator/freezer products.
1
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INTRODUCTION
Thank you for buying a Fisher & Paykel side by side refrigerator.
This refrigerator combines size and storage space with the latest features and functions.
Many hours have been spent researching how you, our customer, use your refrigerator
and what we can do to make life easier for you.
As your life changes, so can your refrigerator. This book explains the features and
functions, and will help you get the most out of your refrigerator.
We hope you enjoy your new refrigerator.
RX611DUX
RX628DW/RX628DX
2
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SAfETy AND wARNINgS
!
wARNINg!
Electric Shock Hazard
Read and follow the SAfETy AND wARNINgS outlined in this user
guide before operating this appliance.
failure to do so can result in death, electric shock, fire or injury to
persons.
This refrigerator contains flammable refrigerant Isobutane (R600a).
R600a
Use this appliance only for its intended purpose as described in this user guide.
IMPORTANT SAfETy INSTRUCTIONS
wARNINg! when using this appliance always exercise basic safety precautions
including the following:
●●
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
young children should be supervised to ensure they do not play with the appliance.
The manufacturer’s installation instructions for product and cabinetry ventilation must
be followed when installing the appliance.
Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear
of obstruction.
Do not use mechanical devices or other means to accelerate the defrosting process.
Do not damage the refrigerant circuit.
In case of damage to the refrigerant circuit, ventilate the area by opening all windows.
Do not operate electrical equipment or any other equipment that may produce
arcs, sparks or flames in the area. Contact your fisher & Paykel Authorised Repairer
immediately to arrange for the appliance to be repaired.
It is hazardous for anyone other than an authorised service person to service this
appliance. In Queensland the authorised service person must hold a gas work licence
or authorisation for hydrocarbon refrigerants to carry our service or repairs which
involve removal of covers.
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SAfETy AND wARNINgS
IMPORTANT SAfETy INSTRUCTIONS
Electrical
●●
This appliance must be installed in accordance with the installation instructions
before use.
Never unplug your refrigerator by pulling on the power cord.
Always grip the plug firmly and pull straight out from the outlet.
Do not plug in any other appliance at the same power point as your refrigerator or
use extension cords or double adapters.
Repair or replace immediately all electric service cords that have become frayed or
otherwise damaged. Do not use a cord that shows cracks or abrasion along its length
or at either the plug or appliance end.
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If the power supply cord is damaged, it must only be replaced by your fisher & Paykel
Authorised Repairer because special purpose tools are required.
when moving your appliance away from the wall, be careful not to roll over or
damage the power cord.
Do not use electrical appliances inside the food storage compartments of the
appliance.
ImpORTANT!
your refrigerator is designed to operate for many years without the need for service
checks. However, if your refrigerator is malfunctioning, have it attended to by your
fisher & Paykel Authorised Repairer as soon as possible. All electrical repairs must be
carried out by an adequately trained service technician or qualified electrician.
Cleaning
●●
Many commercially available cleaning products contain solvents which may attack
plastic components of your refrigerator and cause them to crack. Please refer to the
cleaning care section of this booklet for further advice.
Disposal
●●
Extreme care must be taken when disposing of your old appliance to avoid hazards:
– The flammable refrigerant gas must be safely removed.
– The thermal insulation foam contained in this appliance is produced by
flammable insulation blowing gases, any exposed foam may be highly flammable
and must be carefully treated during disposal.
– The doors should be removed and the shelves left in place so that children may
not easily climb inside.
your fisher & Paykel Authorised Repairer will be able to give advice on
environmentally friendly methods of disposing of your old refrigerator or freezer.
●●
Storing food and drinks
●●
Do not store explosive substances such as aerosol cans with a flammable propellant in
this appliance.
Never store volatile or flammable materials in your refrigerator as they may explode.
Never freeze liquids in glass containers. Liquid expands during freezing, which may
cause the container to explode.
Never freeze carbonated drinks. They may explode.
Do not consume food if it is too cold. food removed from the freezer compartment
may be cold enough to cause damage when brought into contact with bare skin,
eg frozen ice cubes.
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SAfETy AND wARNINgS
IMPORTANT SAfETy INSTRUCTIONS
Power failure – food safety
●●
Do not refreeze frozen foods that have thawed completely. The food may be
dangerous to eat. follow the recommendations below if you discover food in your
freezer has thawed:
– Ice crystals still visible – food may be refrozen but should be stored for a shorter
period than recommended.
– Thawed but refrigerator cold – refreezing generally not recommended. fruits
and some cooked food can be refrozen but use as soon as possible. Meat, fish,
poultry – use immediately or cook then refreeze. Vegetables – discard as they
usually go limp and soggy.
– Thawed and warmer than 5°C – discard all food.
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INSTALLATION INSTRUCTIONS
Please follow the installation steps below to ensure your appliance operates correctly.
Power
●●
●●
The appliance must be installed so the plug is accessible.
To ensure that the appliance is not accidentally switched off, connect your refrigerator
to its own power point. Do not plug in any other appliance at this power point or use
extension cords and double adaptors, as the combined weight of both power cords can
pull the double adaptor from a wall outlet socket.
For power requirements, refer to the information on the serial plate located on the left
hand side of the fridge compartment.
It is essential that the appliance is properly grounded (earthed).
Connect the appliance to the electrical supply (220-240 V~50 Hz) with the plug and lead,
which are fitted.
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Connections to the mains supply should be in accordance with local regulations.
Location
●●
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Your refrigerator should not be located in direct sunlight or next to any heat generating
appliance such as a cooktop, oven or dishwasher.
This appliance is intended to be used in household and similar applications such as
– staff kitchen areas in shops, offices and other working environments;
– farm houses and by clients in hotels, motels and other residential type environments;
– bed and breakfast type environments;
– catering and similar non-retail applications.
Ice & water (Ice & water models only)
●●
●●
Your Ice & Water refrigerator must be installed by an authorised plumber or
Fisher & Paykel Authorised Repairer as incorrect plumbing can lead to water leaks.
Fisher & Paykel Appliances does not accept responsibility for damage (including water
damage) caused by faulty installation or plumbing.
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INSTALLATION INSTRUCTIONS
Product and cabinetry dimensions
E
G
G
F
I
J
D A
B
c
H
PRODUCT DIMENSIONS
mm
A
Overall height of product
(to top of hinge)
1795
B
C
Overall width of product
Overall depth of product
910
700
(excludes handle, includes rear cover)
CAbINETRy DIMENSIONS
Inside height of cavity
Flush with refrigerator chassis – full door rotation
D
1845
E
F
Inside width
Inside depth
941
635
MINIMUM CLEARANCES
G
H
I
J
Side clearance
Rear clearance
20
30
Door clearance - hinge side flush with chassis – full rotation
460
365
Door clearance - hinge side flush with chassis – full rotation
(Small Door)
7
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INSTALLATION INSTRUCTIONS
Positioning your appliance
50 mm
Choosing the right location
This appliance should be installed in
a room that is dry and well ventilated.
To provide adequate ventilation,
make sure the refrigerator is at least
20 mm clear on all sides from kitchen
cabinetry, and 30 mm from the back
wall. Any units placed above the
appliance must be clear by 50 mm to
allow sufficient ventilation.
If locating the refrigerator close to a
corner, sufficient spacing must be left
for opening the doors and removing
the shelves.
This appliance should be at least
100 mm from any electric or gas
cooker. If this is not possible, make
sure that appropriate insulation is used
(eg insulated wall).
30 mm
Avoid exposing the appliance to direct
sunlight, and sources of heat (such as
radiators, heaters or cookers).
Installation distance
30 mm
Locating this appliance in a cold
environment (such as a shed, outhouse
or garage) may compromise its
performance. A consistent room
temperature of 10°C or above is
recommended to ensure optimum
performance and food care.
20 mm
Door rotation installation distance
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INSTALLATION INSTRUCTIONS
Removing and installing the doors
ImpORTANT!
●●
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In the event that you need to remove the refrigerator doors, please follow the door
removal and installation instructions below.
It is suggested for your safety to have two or more people to assist you in completing
the tasks below to avoid injury, product damage or property loss.
Ensure both power and water to the refrigerator are turned off.
First step to removing fridge and freezer door
1 Undo the 2 screws holding kick-strip in position and remove (Fig.1).
2 Release the water coupler: press and hold in the collet as shown (Fig.2) and remove the
water tube.
Kick-strip
(Doors omitted for clarity)
Fig.ꢀ1 Removing kick-strip
Fig.ꢀ2 Releasing water coupler
The freezer door
1 Undo the hinge cover screw and remove the cover (Fig.3), the clips holding the cover
must be released first. Unclip the front section of the hinge cover, then push the cover
towards the centre of the appliance and pull upwards to release.
2 Disconnect wires held together with clips (Fig.3).
3 Undo the screws holding down hinge bracket. Do not disconnect the earth wire from the
screw (Fig.4).
4 Lift freezer door and thread the water tube up through the lower hinge.
5 Pull the door up and then away from the cabinet.
Hinge cover
Fig.ꢀ3 Removing hinge cover
Fig.ꢀ4 Removing hinge screws
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INSTALLATION INSTRUCTIONS
The fridge door
1 Undo the hinge cover screw and remove the cover (Fig.ꢀ5), the clips holding the cover
must be released first. Unclip the front section of the hinge cover, then push the cover
towards the centre of the appliance and pull upwards to release.
2 Undo screws holding down the hinge bracket (Fig.ꢀ6).
3 Pull the door up and then away from the cabinet.
Hinge cover
Fig.ꢀ5 Removing hinge cover
Fig.ꢀ6 Removing hinge screws
Refitting the doors
Refit the doors by reversing the removal steps. It is essential that when you replace the
freezer door you replace the earth wire.
10
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INSTALLATION INSTRUCTIONS
Levelling the refrigerator and
adjusting the doors
Make sure that the appliance is on
solid level flooring. If the refrigerator
is placed on a plinth, the plinth must
be flat and constructed from strong,
fire resistant materials.
g the feet
.600-0035 - Adjus
The refrigerator may require some
alignment before connecting to the
power supply.
Clockwise to raise feet
Counter-clockwise to
lower feet.
This refrigerator has front adjustable
feet, which can be used to level the
appliance.
Insert a suitable flat-head
screwdriver into the slots of the
adjustable feet. Wind to the left to
raise the foot and to the right to
lower the foot.
Levelling the doors
To raise the left-hand door wind
the left-hand foot to the left.
To raise the right-hand door, wind
the right-hand foot to the left.
Levelling doors
11
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INSTALLATION INSTRUCTIONS
water supply connection
ImpORTANT!
●●
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●●
It is recommended to have this product installed by a qualified technician.
DO NOT use with water that is microbiologically unsafe or of unknown quality.
wARNINg – connect to potable water supply only to ensure water hygiene in the
ice maker and water dispenser.
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DO NOT install on line pressure above 600 kPa or below 150 kPa.
DO NOT use on hot water supply (25°C max).
DO NOT cut any length of tube shorter than 500 mm.
DO NOT install near electrical wires or water pipes that will be in the path of drilling
when selecting the location of the filter system.
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DO NOT mount the filter in such a position that it will be struck by other items, such
as wastebaskets, etc.
DO NOT install the filter or any water tubing in direct sunlight as prolonged exposure
to light can weaken plastic components.
DO NOT install the filter in a location that is susceptible to freezing temperatures as
damage to the filter housing could occur.
DO NOT screw the filter to the refrigerator.
DO NOT install the filter or any water tubing in high temperature areas eg in a ceiling
cavity.
AVOID contamination of pipes during installation.
DO NOT use copper tubing. The plastic tubing supplied should always be used.
DO NOT continuously dispense water for a period longer than 1 minute.
The water connection instructions are intended for the professional installer.
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INSTALLATION INSTRUCTIONS
fitting the water filter
1 Measure out and cut the length of tube
required from the filter to the refrigerator,
and from the filter to the water supply.
When cutting, make sure tube ends are
square and clean.
Fig.ꢀ7 Filter connection
2 Push fit one of the tubes into the water
filter (Fig.ꢀ7).
3 Secure the tube to the filter by sliding
a locking clip into the groove as shown
(Fig.ꢀ8).
4 Repeat the procedure on the other end of
the filter.
5 Connect the end into the plastic adaptor
(Fig.ꢀ9). Screw the adaptor onto a suitable
½ BSP connector water outlet.
6 Open the water valve to flush 10 L of water
through the filter to remove any trapped
air. Check leakage in the water tube
connections.
Fig.ꢀ8 Locking clip
7 Access the water valve assembly at the
back of the refrigerator. Push the tube into
the valve assembly (Fig.ꢀ10).
Fig.ꢀ9 Waterline connection
before you start using the water dispenser
Before first use, run through and discard
the first 3 L of water from the dispenser,
stopping intermittently to remove trapped
air in the system. Do not press for more
than 1 minute to prevent overheating of the
pad activator solenoid.
Fig.ꢀ10 Valve assembly
Note: there will be a delay while the tank
fills until water is dispensed.
ImpORTANT!
●●
All connections must be checked for leaks.
●●
Ensure white 6 mm tubing is routed away from sharp objects, sharp corners (beware
of kinking tube as this will stop water flow), clear of the refrigerator unit compartment
and not in a location where it can be squashed.
Ensure all push-fit connections are firmly pushed into place.
If tubing is removed at any point, re-cut the end and re-insert. Tubing must be fully
inserted to avoid leaks.
To remove tube from connection points, turn off the isolating tap, gently push the
dispensing pad using a glass or container to remove static line pressure push in the
collet and gently pull tubing at the same time.
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MOVINg AND STORINg yOUR APPLIANCE
If your refrigerator is turned off for any reason, wait 10 minutes before turning it back
on. This will allow the refrigeration system pressures to equalise before restarting.
Moving your appliance
●●
●●
Turn off the appliance and unplug from the power point. Remove all food.
Ease the appliance out of its position. Tuck the power cord away, if applicable tape the
shelves in place and tape the doors closed. If the cabinet needs to be placed at an angle
or laid down, carefully lay it on its side (the right-hand side when viewed from the front).
Relocate and install. If the appliance has been left on its side for any length of time,
leave it standing upright as long as possible (at least a few hours) before turning it on.
●●
Storing your appliance
●●
●●
When storing your cleaned appliance, leave the door(s) open. This allows air to circulate
and prevents the build up of bacteria and moulds.
Before using again, clean well using a mixture of warm water and baking soda (add 1 tsp
of baking soda to each 500 ml of water). Rinse with clean water.
Holiday time
We recommend you leave your refrigerator operating while you are on holiday.
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Turn the ice maker off on the control panel.
Shut off the water supply to the refrigerator.
On your return, turn on the water supply to the refrigerator.
Dispense 3 L of water and discard to ensure the water tank is refilled with fresh water.
Turn on the ice maker.
Discard the first 3 harvests of ice.
15
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AbOUT yOUR REfRIgERATOR – ICE & wATER
RX611DUX
7
8
9
1
2
3
4
!0
!1
5
6
Internal view
1 Ice maker/ice box
2 Freezer main shelves
3 Ice & water dispenser
4 Freezer light
5 Freezer drawers
6 Freezer door shelves
7 Fridge light
8 Fridge door shelves
9 Fridge main shelves
!0 Vegetable drawers
!1 Fridge drawer
16
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AbOUT yOUR REfRIgERATOR – NON ICE & wATER
RX628DX and RX628Dw
1
7
8
9
2
3
4
5
!0
!1
6
Internal view
1 Freezer light
2 Freezer door shelves
3 Freezer main shelves
4 Ice trays
5 Ice box
6 Freezer drawers
7 Fridge light
8 Fridge door shelves
9 Fridge main shelves
!0 Vegetable drawers
!1 Fridge drawer
17
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OPERATINg INSTRUCTIONS – ICE & wATER CONTROL PANEL
Ice & water control panel
7
7
7
8
9
1
3
5
2
4
6
!0
!1
!2
!3
Ice & water control panel
1 Water and ice dispenser button
2 Ice maker on/off button
3 Freezer temperature button
4 Fridge temperature button
5 Function select button
6 Function set button
8 Filter change status icon
9 Ice maker on status icon
!0 Max Cool icon
!1 Fast Freeze icon
!2 Holiday icon
!3 Lock icon
7 Dispenser status icons
Lock function
This feature will lock the temperature
and function settings preventing these
from being changed. This is useful when
cleaning your refrigerator. When locked,
the Lock icon will blink and a beep
will sound.
To lock
Press and hold Function Set
for
Lock
3 seconds. The Lock icon will appear and
the refrigerator settings will be locked.
To unlock
Press and hold Function Set
3 seconds. The Lock icon will turn off
and the refrigerator settings will be unlocked.
for
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OPERATINg INSTRUCTIONS – ICE & wATER CONTROL PANEL
Holiday function
ImpORTANT!
before selecting the holiday function
remove all perishable food and drink
from the fridge compartment as
perishable items may become unsafe
to consume.
This feature allows you to leave the
fridge section unused while the freezer
section operates as normal. When in
Holiday
this function, the fridge temperature
will be automatically set to 17°C.
To turn on
1 Press Function
until the Holiday icon is selected.
2 Press Function Set
, the Holiday function will be activated.
To turn off
1 Press Function
until the Holiday icon is selected.
2 Press Function Set
, the Holiday icon will turn off. Holiday function is now deactivated.
Max Cool
This function is designed to chill food
quickly to retain freshness and quality.
Use this feature before putting large
quantities of food into the fridge
compartment.
The Max Cool function will automatically
deactivate once the fridge compartment
has reached the set temperature.
Max Cool
To turn on
1 Press Function
2 Press Function Set
until the Max Cool icon is selected.
, the Max Cool function will activate.
To turn off, before automatic deactivation
1 Press Function
2 Press Function Set
deactivated.
until the Max Cool icon is selected.
, the Max Cool icon will turn off. The Max Cool function is now
19
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OPERATINg INSTRUCTIONS – ICE & wATER CONTROL PANEL
ImpORTANT!
you cannot adjust the temperature settings when in fast freeze or when Lock has
been activated. If you try to adjust the settings under these conditions, the special
function icon beside the freezer temperature display will blink, and a beep will sound
to indicate that the adjustment cannot be made at this time.
fast freeze
This function is designed to freeze food
quickly to ensure freshness, texture and
taste are retained during the freezing
process.
The Fast Freeze function will
automatically deactivate after a set
time period.
Fast Freeze
Use this feature before putting large
quantities of food into the freezer (for
example after food shopping). For best
results we recommend that the Fast
Freeze function be turned on 12 hours
before food is placed into the freezer.
To turn on
1 Press Function
2 Press Function Set
until the Fast Freeze icon is selected.
, the Fast Freeze function will activate.
To turn off, before automatic deactivation
1 Press Function
2 Press Function Set
deactivated.
until the Fast Freeze icon is selected.
, the Fast Freeze icon will turn off. The Fast Freeze function is now
20
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OPERATINg INSTRUCTIONS – ICE & wATER CONTROL PANEL
Adjusting the fridge temperature.
1 Press . The fridge temperature
display will start blinking, indicating
that the fridge is in the temperature
setting mode.
2 Press
to scroll though the fridge
temperature range from 9°C to 1°C.
When the desired temperature is
displayed, wait 5 seconds. The blinking
will stop and the temperature will
be set. Alternatively press any other
button on the control panel within
5 seconds to set the temperature.
Fridge Temperature
Adjusting the freezer temperature
1 Press . The freezer temperature
display will start blinking, indicating
that the freezer is in the temperature
setting mode.
2 Press
to scroll through the freezer
temperature range from -14°C to -24°C.
Freezer Temperature
When the desired temperature is
displayed, wait 5 seconds. The blinking
will stop and the temperature will
be set. Alternatively press any other
button on the control panel within
5 seconds to set the temperature.
Dispenser button
Press to scroll through dispensing
options: water, crushed ice or cubed
ice. Once an icon is illuminated the
dispensing mode will change to the
function selected.
Dispenser
Ice On/Off
To turn on
Press and hold
for three seconds.
The Ice On icon will turn on, indicating
that the ice maker is now functioning.
To turn off
Press and hold
for three seconds.
The icon will turn off, indicating that
the ice maker is now off.
Ice On/Off
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OPERATINg INSTRUCTIONS – NON ICE & wATER CONTROL PANEL
Non Ice & water control panel
1
2
3
4
5
6
Non Ice & Water control panel
1 Lock button
2 Fast Freeze button
4 Fridge temperature button
5 Max Cool button
3 Freezer temperature button
6 Holiday button
Lock
This feature will lock the temperature and
function settings, preventing these from
being changed. This is useful when cleaning
your refrigerator. When locked, the Lock
icon will blink and a beep will sound.
Lock
To turn on
Press and hold for 3 seconds, a white
LED will turn on above Lock icon. The
refrigerator settings will be locked.
To turn off
Press and hold for 3 seconds, the LED
above the Lock icon LED will turn off. The
refrigerator settings will be unlocked.
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OPERATINg INSTRUCTIONS – NON ICE & wATER CONTROL PANEL
Holiday
ImpORTANT!
before selecting the holiday function remove
all perishable food and drink from the fridge
compartment as perishable items may
become unsafe to consume.
This feature allows you to leave the fridge
Holiday
section unused while the freezer section
operates as normal. When in this function, the
fridge temperature will be automatically set
to 17°C.
To turn on
Press
, a white LED will turn on above the
Holiday icon. The Holiday function is now
activated.
To turn off
Press
. The LED above the Holiday icon
will turn off. The Holiday function is now
deactivated.
Max Cool
This function is to chill food quickly to retain
freshness and quality. Use this feature before
putting large quantities of food into the fridge
compartment.
The Max Cool function will automatically
deactivate once the fridge compartment has
reached the set temperature.
Max Cool
To turn on
Press . A white LED will turn on above the
Max Cool icon. The Max Cool function is now
activated.
To turn off, before automatic deactivation
Press . The LED above the Max Cool icon
will turn off. The Max Cool function is now
deactivated.
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OPERATINg INSTRUCTIONS – NON ICE & wATER CONTROL PANEL
fast freeze
This function is designed to freeze food quickly
to ensure freshness, texture and taste are
retained during the freezing process.
The Fast Freeze function will automatically
deactivate after a set time duration.
Fast Freeze
Use this feature before putting large quantities
of food in to the freezer (for example after food
shopping). For best results we recommend that
the Fast Freeze function be turned on 12 hours
before food is placed into the freezer.
To turn on
Press
, a white LED will turn on above the
Fast Freeze icon. The Fast Freeze function is
now activated.
To turn off, before automatic deactivation
Press
. The LED above the Fast Freeze icon
will turn off. The Fast Freeze function is now
deactivated.
Adjusting the fridge temperature
1 Press . The fridge temperature display will
start blinking, indicating that the fridge is in the
temperature setting mode.
2 Press
to scroll though the fridge temperature
range from 9°C to 1°C.
Fridge Temperature
When the desired temperature is displayed,
wait 5 seconds. The blinking will stop and the
temperature will be set. Alternatively press
any other button on the control panel within
5 seconds to set the temperature.
Adjusting the freezer temperature
1 Press . The Freezer temperature display will
start blinking, indicating that the freezer section
is in the temperature setting mode.
2 Press
to scroll through the freezer temperature
range from -14°C to -24°C.
Freezer Temperature
When the desired temperature is displayed,
wait 5 seconds. The blinking will stop and the
temperature will be set. Alternatively press
any other button on the control panel within
5 seconds to set the temperature.
24
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USINg yOUR wATER DISPENSERꢀ/ꢀICE MAKER – ICE & wATER
first use of the ice maker/water dispenser
●●
Check your refrigerator is switched on and has been cooling for at least 2 hours before
use (refer to page 21 – The temperature of your refrigerator and freezer).
Check that the water isolation tap has been connected and turned on.
Press dispenser pad and discard the first 3 L of water, stopping intermittently to remove
trapped air in the system. Failure to do this will result in excessive dripping from your
dispenser. This will make sure that the pipes are cleared. If in doubt, keep re-using the
dispenser until the water runs clear.
●●
●●
●●
Please discard the first few batches of ice after start up.
Note: the first time the water dispenser is used, there will be a 1 – 2 minute delay while
the tank fills, before water is dispensed.
Storing ice for extended periods
Storing ice for long periods of time can effect its appearance and odour. We recommend
that you dispose of any ice which has been stored for extended periods and remove and
clean the icebox. Allow the ice box to dry thoroughly and cool down before replacing
into the appliance to prevent ice from sticking to the bin.
water filter
●●
The Filter icon
on the control panel will appear when the filter needs replacing.
To maintain water quality we recommend the water filter be replaced every 6 months.
Replace the water filter as per manufacturers instructions or follow instructions below.
After changing, press the Function button
and the filter timer will reset.
Replacement cartridges are available from your Fisher & Paykel Service Agent
(Kemflo Aicro filter part number 0060823485).
for 3 seconds, the Filter icon will disappear
●●
To replace the water filter
●●
●●
Turn off the water supply.
Remove the locking key at one end of the filter and then disconnect the water tube.
Repeat on the other end of the filter.
●●
●●
To fit the new filter insert the water tube at the inlet end of the filter, secure with locking
clip and flush 3 L of water through the filter. Note the flow direction on the filter (see
page 13). Check for leaks.
Turn off water supply and connect water tube to the outlet end of the filter, secure with
locking clip.
ImpORTANT
●●
●●
To avoid serious illness or death, do not use water of unsafe or of unknown quality.
The water filter cartridge needs to be changed when the filter icon
interface panel or after 6 months of use.
appears on the
●●
●●
If the water filtration system has been allowed to freeze, replace filter cartridge.
filter replacement is the consumer’s responsibility and will not be covered by the
warranty except in the case of faulty parts or materials within the filter cartridge.
If the water has not been dispensed for some time or has an unpleasant taste or
odour, flush 10 L of water through the system. If unpleasant taste or odour persists, fit
a new filter cartridge.
●●
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USINg yOUR wATER DISPENSERꢀ/ꢀICE MAKER – ICE & wATER
Removing and replacing the ice box
To remove the icebox, lift the box and then
pull towards you, releasing the unit (Fig.ꢀ11).
Note: water moisture may have condensed
and frozen the icebox in place.
Icebox
When replacing the ice bin, if it does not
fit easily, remove the box and turn the cam
mechanism 90° clockwise (Fig.ꢀ12). Reinstall
the icebox, making sure that the catch on
the tray fits into the shelf slot.
Icebox
If the ice maker does not work properly
The volume of the icebox equals the
quantity of ice cubes, which the appliance
can make in one day. Occasionally a small
number of ice cubes may remain inside the
box. If the ice gets stuck, this will result in
abnormal operation of the ice cube maker.
To avoid this problem, remove the icebox
and rearrange the ice cubes, and remove
the ice cubes which cannot be separated.
You may hear ice being dropped into the
storage compartment. This is normal.
Fig.ꢀ11 Removing icebox
ImpORTANT!
●●
●●
Always keep the ice cube outlet clean and
clear of obstructions.
Cam mechanism
Turning the ice maker off and removing
the icebox enables extra space for food
storage. Install the additional door shelf at
the position above the inlet on the freezer
door (fig.ꢀ13).
Fig.ꢀ12 Rotating cam mechanism
●●
Avoid contact with the moving parts of the
ice maker and do not place your fingers on
the automatic ice making mechanism while
the refrigerator is in operation.
●●
Door shelf
Do not use ice cubes which have become
discoloured, usually appearing a greenish-
blue. If discolouration is observed, contact
your fisher & Paykel service agent.
Ensure the ice maker is connected to the
filter and to a potable water supply.
Installation of the water connection must
be completed by a qualified service
technician or qualified plumber.
●●
●●
Fig.ꢀ13 Installation of extra door shelf
26
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SPECIAL fEATURES
fruit and vegetable bins
The fruit and vegetable bin provides a humid environment for your produce ensuring
moisture and nutrients are retained, and your fruit and vegetables are kept fresher
for longer.
To remove the bin, pull it out until it stops, then lift and continue to slide the bin until it
is fully extended.
fruit and vegetable bin humidity slide
The bin has a humidity control slide
that can be adjusted to the fruit or
vegetable setting depending on what is
Humidity Control graphic
being stored in the bins.
●●
●●
●●
If you are storing fruit, set the humidity slide to the fruit setting (left side).
If you are storing vegetables, set the humidity slide to the vegetable setting (right side).
If you are storing a mixture of fruit and vegetables, position the humidity slide in the
centre.
Door alarms
If the refrigerator or freezer door is left open the alarm will beep at regular intervals to
remind you to close the door.
fault alarms
In the unlikely event of a fault, a fault code will be displayed on the control panel.
Please take note of the fault code and contact our Customer Care Centre. Contact
details are in the back of the book.
water dispenser (Ice & water models only)
The water dispenser is located on the front of the small door. When pressing the
dispenser pad, the selection chosen on the control panel will dispense (water, cubed ice
or crushed ice).
Drip tray (Ice & water models only)
The tray at the bottom of the dispenser is designed to collect small spills. It has been
designed to be removed for cleaning purposes. It does not drain; to empty remove the
drip tray and wipe up overflow.
27
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CLEANINg CARE – EXTERIOR
Exterior
Stainless exterior doors
●●
It is important when cleaning the exterior door surface of your refrigerator, to only use
liquid dishwashing detergent dissolved in warm water and a soft cloth.
Dry the door with a clean, lint free cloth.
The use of any abrasive or stainless steel cleaners and solvents will damage the door
surface.
●●
●●
Other exterior surfaces
Clean all other exterior surfaces with a mix of warm water and liquid dishwashing
detergent, and a soft cloth.
If necessary, clean the magnetic door gasket and the centre door gaskets with an old
toothbrush, warm water and liquid dishwashing detergent.
●●
●●
Water dispenser pad (Ice & Water models only)
Clean the dispenser pad and drip tray with a mixture of warm water and a mild
detergent. Dry thoroughly.
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CLEANINg CARE – INTERIOR
Interior
●●
●●
●●
It is important to keep the interior of the refrigerator and freezer clean to help prevent
food from becoming contaminated during storage.
The amount and types of food stored determines how often cleaning should be carried
out (ideally once every 1 to 2 weeks) in the refrigerator.
Remove the shelves, door shelves and bins and rinse these parts in a mixture of warm
water and liquid dishwashing detergent. Rinse and dry the shelves and bins thoroughly
before replacing them into the refrigerator.
Wipe over the interior surfaces with a mixture of warm water and liquid dishwashing
detergent or baking soda dissolved in warm water (add 1 tsp of baking soda to each
500 mls of water). Rinse with clean water.
●●
●●
●●
To help remove “old stale refrigerator” smells add a few drops of vanilla essence or
vinegar to the water before cleaning.
Do not use harsh, abrasive cloths or cleaners or highly perfumed, strong smelling
cleaners or solvents on any part of the refrigerator as they can cause damage.
Glass shelves
Clean with warm water and detergent or a glass cleaner. If cleaning the shelves without
removing from the cabinet, use only warm water and detergent as a glass cleaner can
damage the plastic components of your refrigerator.
To remove the shelf, tilt the front
upwards so that the restraining pegs are
Shelf
clear of the side guides and pull towards
you. Keep the shelf tilted to allow the
retaining stops to clear the side guides.
Shelf runner
When repositioning, make sure the shelf
is pushed back fully and the retaining
stops have located securely.
Removing fridge shelf
ImpORTANT!
when adjusting the height of a shelf, first remove any food placed on the shelf.
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STORINg fOOD IN yOUR REfRIgERATOR
Your refrigerator helps to extend the storage times of fresh perishable foods. The cold
temperature slows down the major causes of food spoilage – namely, the growth of
bacteria, moulds and yeasts, and any chemical and physical reactions.
fresh food care
The quality of food before it is placed in the refrigerator is critical to successful storage.
For best results:
Select foods that are very fresh and of high quality.
Buy only the amount that you will use within the recommended storage time. If you buy
extra, plan to freeze it.
●●
●●
●●
Ensure that food is well wrapped or covered before it is stored. This will prevent food
from dehydrating, deteriorating in colour or losing flavour and will help maintain
freshness. It will also prevent odour transfer. Fruit and vegetables need not be wrapped
provided they are stored in the vegetable bins of the refrigerator.
Make sure that strong smelling foods are wrapped or covered and stored away from
foods such as butter, milk and cream which can be easily tainted by strong odours.
Refrigerate fresh, perishable foods as soon as possible after purchase. If left at room
temperature for any length of time the rate of deterioration will be accelerated.
Avoid placing food directly in front of air outlets, as it may freeze and cold air needs to
circulate to maintain safe food storage.
●●
●●
●●
●●
●●
Do not open the refrigerator door unnecessarily.
Cool hot foods down before placing them in the refrigerator. This should be done
quickly. It can be aided by placing the container of food in a bowl of ice and water;
renew the ice as necessary. (Note hot containers may damage shelves and walls of the
refrigerator).
Store raw and cooked food in separate containers or packaging to prevent cross
contamination.
●●
In addition:
●●
●●
Keep the refrigerator clean. Wipe the inside walls and shelves frequently (refer to
‘Cleaning Care’) and place only clean containers in the refrigerator.
Keep a close check on the quality of food in your refrigerator. Discard any food that
shows signs of spoilage. Pay particular attention to meat, fish and poultry, as these
foods are highly perishable. Use food within the recommended storage times.
Dairy foods and eggs
●●
●●
●●
Most pre-packed dairy foods have a recommended ‘use by/best before/best by’ date
stamped on them. Store them in the refrigerator and use within the recommended time.
Butter can become easily tainted by strong smelling foods so it is best stored in a
sealed container.
Eggs should be stored in the refrigerator. For best results, especially when baking,
remove the eggs from the refrigerator two hours before they are to be used.
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STORINg fOOD IN yOUR REfRIgERATOR
Red meat
●●
●●
Place fresh red meat on a plate and loosely cover with waxed paper, plastic wrap or foil.
Store cooked and raw meat on separate plates. This will prevent any juices lost from the
raw meat contaminating the cooked product.
●●
Delicatessen meats should be used within the recommended storage time.
Poultry
●●
●●
●●
Fresh whole birds should be rinsed inside and out with cold running water. Dry and
place on a plate. Cover loosely with plastic wrap or foil.
Poultry pieces should also be stored this way. Whole poultry should never be stuffed
until just before cooking, otherwise food poisoning may result.
Cool and refrigerate cooked poultry quickly. Remove stuffing from poultry and store
separately.
Fish and seafood
●●
●●
Whole fish and fillets should be used on the day of purchase. Until required, refrigerate
on a plate loosely covered with plastic wrap, waxed paper or foil.
If storing overnight or longer, take particular care to select very fresh fish. Whole fish
should be rinsed in cold water to remove loose scales and dirt and then patted dry with
paper towels. Place whole fish or fillets in a sealed plastic bag.
Keep shellfish chilled at all times. Use within 1 – 2 days.
●●
Precooked foods and leftovers
These should be stored in suitable covered containers so that the food will not dry out.
Keep for only 1 – 2 days.
●●
●●
●●
Reheat leftovers only once and until steaming hot.
Fruit and vegetable bins
●●
●●
Although most fruit and vegetables keep best at low temperatures, take care not
to store the following at temperatures of less than 7°C for long periods: Citrus fruit,
tropical fruit, tomatoes, cucumbers.
Undesirable changes will occur at low temperatures such as softening of the flesh,
browning, accelerated decaying and/or loss of flavour.
Do not refrigerate avocados (until they are ripe), bananas, mangoes or pepinos.
If possible store fruit and vegetables separately, ie fruit in one bin and vegetables in
the other.
Each fruit and vegetable bin has a humidity control slide that can be adjusted
depending on what is stored in the bins. For more information on using the Humidity
Control refer to page 27.
●●
●●
●●
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STORINg fOOD IN yOUR fREEZER
We recommend the use of temperatures -18°C or colder to store food. This means that
the food can be kept for longer periods than when refrigeration temperatures are used.
This is because the growth of bacteria, moulds and yeasts are stopped, and chemical
and physical reactions are severely restricted at such low temperatures.
frozen food care
For best results:
Choose only high quality foods that freeze well.
●●
●●
For best results store at -18°C or colder. Take care to maintain this low storage
temperature, eg try to avoid opening the freezer door unnecessarily. If your ice cream is
soft you are running your freezer too warm.
●●
Leave space at the top of containers, glass jars or plastic bags containing liquids or
semi-solid foods. These expand as they freeze. Usually 20 – 50 mm head space is
recommended. Seal. Ideally, remove all the air from the package after food is frozen.
Packages or containers of solid foods should have the air removed from them and be
sealed tightly before freezing.
●●
●●
Use the Fast Freeze function when freezing fresh food. This helps to speed up the
freezing process, giving optimum freezing results. It is recommended that the function is
activated approximately 2 hours before required. For more information refer to page 26.
Freeze immediately or as quickly as possible. Freeze only small quantities of food at any
one time. For best results we recommend that only 1 kg of food be frozen per 25 L of
freezer storage volume at any one time. (About 3 kg in small freezers and 4 kg in larger
freezers). For faster freezing, we recommend that fresh food is placed at the top of the
freezer compartment close to the air vent.
Thaw foods preferably in a refrigerator, or using a microwave oven or multifunction oven.
Keep a constant turnover of food. Use older items of food first and do not exceed
recommended storage times.
Use good quality freezer proof packaging to maintain food quality.
If food is only covered in plastic film place inside a freezer-proof plastic bag.
●●
●●
●●
●●
●●
Recommended freezer storage times
These times should not be exceeded.
MONTHS
TyPE Of fOOD STORED
1
Bacon, casseroles, milk
2
Bread, ice cream, sausages, pies – (meat and fruit), prepared shellfish,
oily fish
3
4
6
Non-oily fish, shellfish, pizza, scones and muffins
Ham, cakes, biscuits, beef and lamb chops, poultry pieces
Butter, vegetables (blanched), eggs whole and yolks, cooked crayfish,
minced meat (raw), pork (raw)
12
Fruit (dry or in syrup), egg whites, beef (raw), whole chicken,
lamb (raw), fruit cakes
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STORINg fOOD IN yOUR fREEZER
Meat, poultry and game
●●
Do not try to freeze more than 1 kg meat per 25 L of freezer storage volume at any one
time. Meat must be frozen quickly in order to maintain its texture.
Do not stuff poultry before freezing.
Red meat can be cooked from frozen, or from the partly or completely thawed states.
Remember to allow extra cooking time if cooking from frozen.
Always thaw poultry completely before cooking.
●●
●●
●●
Fish
●●
●●
Fish is best frozen commercially. If, however, you do want to freeze fish at home, make
sure the fish is very fresh and of high quality.
Clean, scale and preferably leave whole. All fish should be wrapped in two layers
of packaging as depending on the type of fish, odours and flavours can be readily
transferred either to or from it. Seal well.
●●
●●
For best results, cook from either the frozen or partly thawed state.
Fruit
Choose high quality, mature, and ready to eat fruit. Preferably select varieties
recommended for freezing.
Avoid unripe and over-ripe fruit.
The way fruit is packed depends on how it is to be used. Fruits packed in syrup are ideal
for desserts, whereas fruits packed without sugar are better used for cooking. Most
fruits can be stored for 8 – 12 months.
●●
●●
Vegetables
●●
Most vegetables freeze well, although ‘salad’ vegetables lose their crispness. Other
vegetables, eg celery, onion and tomatoes, should only be used in cooked dishes as they
soften on freezing.
Freeze only high quality, mature, ready-to-eat vegetables.
Sort and discard any vegetables that are damaged.
It is necessary to blanch most raw vegetables prior to freezing.
Blanching involves a short cooking period during which vegetable enzymes are
destroyed. If these enzymes are not destroyed they cause undesirable physical and
chemical changes during freezer storage.
Vegetables can be blanched in boiling water, steam or microwave oven. If using boiling
water, boil vegetables for 2 – 4 minutes and cool quickly.
In general, frozen vegetables are best cooked from their frozen state.
●●
●●
●●
●●
●●
●●
Prepared and cooked foods
●●
Most cooked foods can be frozen but it is not recommended to freeze the following:
Cooked egg white, custards, cream fillings and milk puddings, gelatine or jelly-like
dishes, mayonnaise and similar salad dressings, meringue toppings. These tend to
separate on thawing.
33
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TROUbLESHOOTINg
If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel Authorised Repairer or the Customer Care Centre.
Product parts and accessories can be purchased through Fisher & Paykel Customer Care
All models
PRObLEM
POSSIbLE CAUSES
wHAT TO DO
Appliance does
not operate.
No electricity at power
outlet.
Check that the plug is correctly
connected and power switched on.
Check another appliance at the same
outlet.
Check house fuse.
Light not
working.
Light not functioning.
The LED light cannot be serviced by the
user. Contact your Fisher & Paykel Dealer
or Fisher & Paykel Authorised Repairer.
Refrigerator not working.
Hot weather.
Check refrigerator is turned on at wall.
Motor operates
for long
periods.
Minimise door openings to allow
temperature to stabilise.
Frequent door openings.
Large amount of food
recently added.
Temperature control set
too low.
See ‘Operating Instructions’ section
(pages 18 – 23).
Doors not sealing
properly.
Check that cabinet is level and gasket
seals are clean.
Storage
compartments
too warm.
Temperature setting not
correct.
See ‘Operating Instructions’ section
(pages 18 – 23).
Frequent door openings.
Minimise door openings to allow
temperature to stabilise.
Large amount of food
recently added.
Food freezing
in the fridge
compartment.
Temperature setting not
correct.
See ‘Operating Instructions’ section
(pages 18 – 23).
Food placed directly in
front of air outlets.
Move chill sensitive foods away from the
centre back of the shelves.
Unfamiliar
noises.
Cabinet not stable or level.
Freezer is defrosting.
See ‘Installation Instructions’
(pages 6 – 13).
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TROUbLESHOOTINg
All models
PRObLEM
POSSIbLE CAUSES
wHAT TO DO
Water in the
vegetable bins.
Condensation is formed
by the water produced
by fruit and vegetables.
A small amount of condensation is
beneficial for fruit and vegetable
storage.
Wipe out water with a cloth.
Exterior of
This is normal.
cabinet is warm.
Condensation
on outside of
refrigerator/
freezer.
Not unusual during
periods of high humidity.
Wipe dry.
Condensation
inside fridge
compartment.
Frequent or long door
openings.
Minimise door openings.
Door gasket leaking.
Check that gasket is sitting flat and
sealing tightly.
Not unusual during
Wipe dry.
periods of high humidity.
Door handles out
of alignment.
With time and usage,
movement may occur.
See ‘Installation instructions’ – ‘Stability
instructions’ (page 11).
Tray/bin does
not slide in and
out evenly.
Packaging trapped.
Check to ensure no food or packaging is
trapped behind the tray/bin.
Taste of odour in
ice cubes.
Transfer of odour/taste
from strong smelling
foods.
Wrap or cover strong smelling foods.
Excessive gasket
noise.
May be due to a build up
of dirt and/or grime.
Clean gasket and apply Armorall.
Move obstruction.
Door not closing.
An obstruction is
blocking door closing.
35
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TROUbLESHOOTINg
Ice & water models only
PRObLEM POSSIbLE CAUSES
wHAT TO DO
Automatic ice
maker does
not work.
Ice maker has not been
turned on.
Switch on ice maker (refer to page 25).
Water supply turned off or
not connected.
Connect water supply.
Freezer compartment not
working.
Contact Customer Care.
Water pressure too low.
Water line kinked/squashed.
Filter clogged.
Check water pressure.
Check water line for kinks/squashing.
Water filter may need replacing.
Ice cubes stick in ice bin.
Remove ice bin, loosen cubes and
remove clumped ice. Refit ice box.
Ice cubes have
odour/taste.
Unsealed packages may be
transmitting odour/taste.
Old cubes need to be discarded.
Ensure food packaging is sealed.
Interior of freezer needs
cleaning.
Ice storage bin needs to be emptied
and washed.
Clean refrigerator (refer to page 29).
Filter may need changing.
A new filter may need to be installed.
Close door.
Poor taste from incoming
water.
Slow ice cube
freezing.
Door may have been left ajar.
Freezer compartment too
warm.
Turn temperature to a colder setting
(refer to pages 18 – 23).
Wet ice/
Low water pressure.
Check water pressure.
ice clumping.
Filter blocked.
Replace filter (refer to page 13).
Long freezer door openings.
High ambient temperature.
Gently tap ice to unstick or, if large
clumps occur, empty ice bin and make
new ice.
Ice bin left out of freezer
compartment for a length
of time.
Ice will stick together over
time.
36
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TROUbLESHOOTINg
Ice & water models only
PRObLEM POSSIbLE CAUSES
wHAT TO DO
Water has poor
taste/odour.
Refrigerator not used for an
extended period.
Dispense 10 L of water so fresh
water supply is replenished.
Water dispenser
does not work.
Water supply turned off or
not connected.
Turn water on.
Press dispenser for 1 minute to
remove trapped air from water line
and to fill the water system.
Supply line may be blocked.
Check supply for kinks or leaks.
On first installation there
may be air in water system.
To remove air, run 3 L of water
through the dispenser.
Filter may be blocked and
need replacing.
Replace filter (see back of this
booklet for Customer Care contact
details).
Water frozen in tank.
Increase temperature to a warmer
setting in fresh food compartment
and freezer.
Water in first
glass is warm.
Water dispenser not used
for extended period.
Discard first glass of water
dispensed.
Tank capacity used recently.
Air trapped in tank.
Allow water time to cool.
Drips overflow
drip-shelf.
Flush 3 L water through dispenser,
stopping intermittently.
New filter installed.
Flush 10 L water through filter and
then 3 L through dispenser.
Water flow rate
has slowed down.
Filter cartridge is restricted.
Replace filter as soon as possible
(see pages 12 – 13).
Ice buildup
inside freezer
compartment.
Freezer door not closing
tightly.
Arrange items in freezer so door can
close tightly.
Check and clean door gasket seal.
Ice maker sounds.
Normal ice maker operation.
Refer to refrigerator sounds (refer
to page 25).
Small or large ice
cubes.
Insufficient or excessive
water pressure.
Check water pressure.
37
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MANUfACTURER’S wARRANTy
You will receive a 2 year Manufacturer’s Warranty with the purchase of this refrigerator
covering parts and labour for servicing within the countries New Zealand, Australia,
Singapore and The republic of Ireland and Northern Ireland. All other countries are
excluded.
fisher & Paykel undertakes to:
Repair or, at its option, replace without cost to the owner either for material or labour
any part of the product, the serial number of which appears on the product, which is
found to be defective within TWO YEARS of the date of purchase.
Note: this warranty is an extra benefit and does not affect your legal rights.
This warranty DOES NOT cover
A Service calls which are not related to any defect in the product. The cost of a service
call will be charged if the problem is not found to be a product fault. For example:
1 Correcting the installation of the product.
2 Instructing you how to use the product.
3 Replacing house fuses or correcting house wiring or plumbing.
4 Correcting fault(s) caused by the user.
5 Noise or vibration that is considered normal, eg drain/fan sounds, refrigeration
noises or user warning beeps.
6 Correcting damage caused by pests, eg rats, cockroaches, etc.
7 Replacement light bulbs.
B Defects caused by factors other than:
1 Normal domestic use; or
2 Use in accordance with the product’s user guide.
C Defects to the product caused by accident, neglect, misuse or ‘act of God’.
D The cost of repairs carried out by non-authorised repairers or the cost of correcting
such unauthorised repairs.
E Normal recommended maintenance as set out in the product’s user guide.
F Repairs when the appliance has been dismantled, repaired or serviced by other than a
Fisher & Paykel Authorised Repairer or the selling dealer.
G Pick-up and delivery.
H Transportation or travelling costs involved in the repair when the product is installed
outside the Fisher & Paykel Authorised Repairer’s normal service area.
I Filter replacement except in the case of faulty parts or materials within the filter
cartridge.
J Damage (including water damage) caused by faulty installation or plumbing.
This product has been designed for use in a normal domestic (residential) environment.
This product is not designed for commercial use (whatsoever). Any commercial use by a
customer will affect this product’s warranty.
38
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MANUfACTURER’S wARRANTy
Service under this Manufacturer’s Warranty must be provided by a Fisher & Paykel
Authorised Repairer (refer to the ‘Customer care’ section at the back of this book). Such
service shall be provided during normal business hours. This warranty certificate should
be shown when making any claim.
for Australian Customers
This warranty is an extra benefit and does not affect your legal rights. Our goods come
with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
Please keep this user guide in a safe place.
39
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CUSTOMER CARE
before you call for service or assistance...
Check the things you can do yourself. Refer to the installation instructions and your user
guide and check that:
1 Your product is correctly installed.
2 You are familiar with its normal operation.
3 You have read the ‘Troubleshooting’ section at the back of the book.
If after checking these points you still need assistance or parts, please refer to your
nearest Authorised Service Centre, Customer Care, or contact us through our website
In New Zealand if you need assistance…*
Call your Fisher & Paykel retailer who is trained to provide information on your
appliance, or if we can be of any further help, please contact our Customer Care Centre.
Toll free: 0800 FP CARE or 0800 372 273
fax: (09) 273 0656
website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58546, Botany, Auckland 2163
If you need service…*
Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers
whose fully trained technicians can carry out any service necessary on your appliance.
Your dealer or our Customer Care Centre can recommend a Fisher & Paykel Authorised
Repairer in your area.
In Australia if you need assistance…*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care
Consultants.
Toll free: 1300 650 590
fax: (07) 3826 9298
website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 798, Cleveland QLD 4163
If you need service…*
Fisher & Paykel has a network of qualified Fisher & Paykel Authorised Repairers
responsible for servicing only Fisher & Paykel branded appliances. Our Customer Care
Centre can recommend a qualified Fisher & Paykel Authorised Repairer in your area.
*If you call, write or contact our website please provide: your name and address, model
number, serial number, date of purchase and a complete description of the problem.
This information is needed in order to better respond to your request for assistance.
Product details can be found on the inside of the fridge compartment, left hand side.
40
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CUSTOMER CARE
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
Suburb
Town
Country
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Copyright © Fisher & Paykel 2014. All rights reserved.
The product specifications in this booklet apply to the specific products
and models described at the date of issue. Under our policy of continuous
product improvement, these specifications may change at any time. You
should therefore check with your Dealer to ensure this booklet correctly
describes the product currently available.
NZ AU
839705 B
08.14
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