USER MANUAL
AXIS P3367–VE Fixed Dome Network Camera
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AXIS P3367–VE Fixed Dome Network Camera
Table of contents
Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Access from a browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set the root password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Live View page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How to stream H.264 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
MJPEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
AXIS Media Control (AMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Accessing audio streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setting up the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Video and Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Video Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Stream Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
View Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Privacy Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Focus & Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Audio Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Live View Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
PTZ (Pan Tilt Zoom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Preset positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Guard Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Camera Tampering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Motion detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Audio detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting up an Action Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Recurrences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Recording List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Continuous recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Ports & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Reset to factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Checking the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Upgrading the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Emergency recovery procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
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AXIS P3367–VE Fixed Dome Network Camera
Hardware overview
Hardware overview
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1
2
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7
Mounting bracket
Unit casing
Camera unit
Fan output connector
Heater. Caution! The heater may be hot.
Dome cover
Weather shield
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1
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Part number (P/N) & Serial number (S/N)
SD card slot
Network connector (PoE)
Audio out
Network, Status and Power LED indicators
Audio in
I/O connector
Control button
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AXIS P3367–VE Fixed Dome Network Camera
Hardware overview
Connectors
Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE). A shielded network cable (STP) must be
used to protect the product against power surges.
Audio in (pink) - 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).
Audio out (green) - 3.5 mm output for audio (line level) that can be connected to a public address (PA) system or an active speaker
with a built-in amplifier. A stereo connector must be used for the audio out.
SD card slot - A standard or high-capacity SD card (not included) can be used for local recording with removable storage. For
instructions on how to insert and remove an SD card, please refer to the Installation Guide.
Note
Before removal, the SD card should be unmounted to prevent corruption of recordings. To unmount the SD card, go to Setup
> System Options > Storage > SD Card and click Unmount.
Control button - The control button is used for:
•
•
•
Connecting to an AXIS Video Hosting System service. See page 37. To connect, press and hold the button for about 1
second until the Status LED flashes green.
Connecting to AXIS Internet Dynamic DNS Service. See page 37. To connect, press and hold the button for about 3
seconds.
I/O connector
Note
I/O terminal connector - Use in applications for e.g. motion detection, event triggering, time lapse recording and alarm notifications.
In addition to an auxiliary power and a GND pin, the I/O terminal connector provides the interface to:
•
Digital output — For connecting external devices such as relays and LEDs. Connected devices can be activated by the
VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule. The output will
show as active (shown under System Options > Ports & Devices) if the alarm device is activated.
•
Digital input — An alarm input for connecting devices that can toggle between an open and closed circuit, for example:
PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and the input
becomes active (shown under System Options > Ports & Devices).
Function
GND
Pin
1
Notes
Specifications
Ground
2
3.3 V DC Power
Can be used to power auxiliary equipment.
Note: This pin can only be used as power out.
Max load = 50 mA
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AXIS P3367–VE Fixed Dome Network Camera
Hardware overview
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Digital Input
0 to +40 V DC
Connect to GND to activate, or leave floating (unconnected)
to deactivate.
Digital Output
Internal connection to ground when activated, floating
(unconnected) when deactivated. If used with an external
relay, a diode must be connected in parallel with the load, for
protection against voltage transients.
Max load =100 mA
Max voltage = +40 V DC
LED indicators
LED
Color
Indication
Network
Green
Steady for connection to a 100 MBit/s network. Flashes for network activity.
Steady for connection to a 10 MBit/s network. Flashes for network activity.
No network connection.
Amber
Unlit
Status
Power
Green
Amber
Red
Steady green for normal operation.
Steady during startup and when restoring settings.
Slow flash for failed upgrade.
Green
Amber
Normal operation.
Flashes green/amber during firmware upgrade.
Note
• The Status LED can be configured to be unlit during normal operation, or to flash only when the product is accessed. To
configure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information.
• The Status LED can be configured to flash while an event is active.
• The Status LED can be configured to flash for identifying the unit. This can be done under Setup > System Options >
Maintenance.
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AXIS P3367–VE Fixed Dome Network Camera
Accessing the product
Accessing the product
To install the Axis product, refer to the Installation Guide supplied with the product.
The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,
Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 50.
Note
• To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
• QuickTimeTM is also supported for viewing H.264 streams and for audio.
• If your computer restricts the use of additional software components, the product can be configured to use a Java
applet for viewing Motion JPEG.
• The Axis product includes (1) H.264 decoder license for viewing video streams and (1) AAC audio license. These licenses are
automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of
unlicensed copies.
Access from a browser
1. Start a browser (Internet Explorer, Firefox, Safari).
2. Enter the IP address or host name of the Axis product in the browser’s Location/Address field. To access the product from a
Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.
If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to
discover and assign an IP address, refer to the Installation Guide.
3. Enter your user name and password. If this is the first time the product is accessed, the root password must first be
4. The product’s Live View page appears in your browser.
Note
The layout of the Live View page may have been customized to specific requirements. Consequently, some of the examples
and functions featured here may differ from those displayed in your own Live View page.
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AXIS P3367–VE Fixed Dome Network Camera
Accessing the product
Access from the Internet
Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must
configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which
will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options >
Network > TCP/IP Advanced.
For more information, please see NAT traversal (port mapping) for IPv4, on page 38. See also AXIS Internet Dynamic DNS Service at
Set the root password
To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure
Root Password dialog, which appears when the product is accessed for the first time.
To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS
certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The
HTTPS certificate ensures encrypted exchange of information.
To set the password via a standard HTTP connection, enter it directly in the first dialog.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click Create self-signed certificate.
2. Provide the requested information and click OK. The certificate is created and the password can now be set securely. All
traffic to and from the product is encrypted from this point on.
3. Enter a password and then re-enter to confirm the spelling. Click OK. The password has now been configured.
Note
• The default administrator user name root is permanent and cannot be deleted.
• If the password for root is lost, the product must be reset to the factory default settings. See Reset to factory default
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AXIS P3367–VE Fixed Dome Network Camera
Accessing the product
Configure capture mode
Capture mode defines how image data is taken from the image sensor in regard to resolution and frame rate, prioritizing either one or
the other. Capture mode is set the first time the product is accessed. Select the desired Capture Mode from the drop-down list
The Live View page
If the Axis product has been customized to meet specific requirements, not all the items described below will appear in the Live View
page. The following provides an overview of each available button.
Controls on the Live View page
Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG.
The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile. Stream
Click Pulse to activate the output for a defined period of time, such as switching a light on for 20 seconds.
Click the Active/Inactive buttons to manually start and stop a connected device — e.g. switch a light on and off.
The Manual Trigger button can trigger an event directly from the Live View page. The button is configured under
Live View Config > Action Buttons.
Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your
computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.
Enable this button from Live View Config > Action Buttons.
The Audio clip drop-down list allows you to play an audio clip from the Live View page. Select the audio
clip and click the Play button.
Activate the product’s fan with this button. Enable this button from Live View Config > Action Buttons. The Fan
button is activated automatically. Press this button to activate it manually.
Activate the product’s heater with this button. Enable this button from Live View Config > Action Buttons.
AXIS Media Control viewer toolbar
The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 12 for more
information. The toolbar displays the following buttons:
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AXIS P3367–VE Fixed Dome Network Camera
Accessing the product
The Play button connects to the Axis product and starts playing a media stream.
The Stop button stops the video stream.
The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified
in the AMC Control Panel.
Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer
keyboard to cancel full screen view.
The Record button is used to record the current video stream. The location where the recording is saved can be specified
in the AMC Control Panel.
AMC Audio controls
AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when
audio is enabled.
Speaker button — Click to turn the speakers on or off.
Microphone button – Click to mute or unmute the microphone. In Simplex - Network Camera speaker only mode,
click this button to stop sending audio to the product.
Use the slider to control the volume of the speakers and the microphone.
Half-duplex mode
The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured
from the Audio tab in the AMC Control panel:
• Push-To-Talk mode: Click and hold the button to talk/send. Release the button to listen.
•
Toggle mode: Click once to switch between talking and listening.
Simplex – Network Camera speaker only mode
To send audio, the Talk and Microphone buttons must both be enabled. Click either button to stop audio
transmission.
PTZ Controls
The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under
System Options > Security > Users.
Note
These controls are available if digital PTZ is enabled in the selected view area, see View Areas, on page 19.
Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the
mouse pointer.
Click the Center mode button and click in the image to center the camera view on that position.
Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls.
To view a specific view area or preset position, select the view area or preset position from the
Source list.
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AXIS P3367–VE Fixed Dome Network Camera
Accessing the product
Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the
camera view to that position.
Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.
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AXIS P3367–VE Fixed Dome Network Camera
Media streams
Media streams
The Axis product provides several image and video stream formats. Your requirements and the properties of your network will
determine the type you use.
The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available
stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page.
How to stream H.264
The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.
Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of
your network. The available options in AXIS Media Control are:
Unicast RTP
This unicast method (RTP over UDP) is used
for live unicast video, especially when it is
important to always have an up-to-date video
stream, even if some images are dropped.
Unicasting is used for video-on-demand
transmission so that there is no video traffic
on the network until a client connects and
requests the stream.
Note that there are a maximum of 20
simultaneous unicast connections.
RTP over RTSP
This unicast method (RTP tunneled over RTSP)
is useful as it is relatively simple to configure
firewalls to allow RTSP traffic.
RTP over RTSP over HTTP
This unicast method can be used to traverse
firewalls. Firewalls are commonly configured to
allow the HTTP protocol, thus allowing RTP to
be tunneled.
Multicast RTP
This method (RTP over UDP) should be used for live multicast video. The video stream is always
up-to-date, even if some images are dropped.
Multicasting provides the most efficient usage of bandwidth when there are large numbers of
clients viewing simultaneously. A multicast cannot however, pass a network router unless the
router is configured to allow this. It is not possible to multicast over the Internet, for example.
Note also that all multicast viewers count as one unicast viewer in the maximum total of 20
simultaneous connections.
AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the
AMC Control Panel, can be changed and the options disabled, to suit specific requirements.
Note
H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed
copies of the clients is prohibited. To purchase additional licenses, contact your Axis reseller.
MJPEG
This format uses standard JPEG still images for the video stream. These images are then displayed and updated at a rate sufficient
to create a stream that shows constantly updated motion.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image
contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS
Media Control in Internet Explorer in Windows.
AXIS Media Control (AMC)
AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.
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AXIS P3367–VE Fixed Dome Network Camera
Media streams
The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s
Manual for more information.
The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from:
•
•
Windows Control Panel (from the Start menu)
Alternatively, right-click the video image in Internet Explorer and click Settings.
Alternative methods of accessing the video stream
You can also access video and images from the Axis product in the following ways:
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Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection
to the browser and sends data as and when required, for as long as required.
•
•
Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths
can be used:
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Unicast via RTP: axrtpu://<ip>/axis-media/media.amp
Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp
Multicast: axrtpm://<ip>/axis-media/media.amp
•
QuickTimeTM. The following paths can be used:
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rtsp://<ip>/axis-media/media.amp
rtsp://<ip>/axis-media/media.3gp
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