6751i IIP Phone
User Guide
Release 2.4
41-001212-24
Rev 00
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Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal,
worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license
to use Software in object form solely with the Equipment for which the Software was
intended. This Product may integrate programs, licensed to Aastra by third party
Suppliers, for distribution under the terms of this agreement. These programs are
confidential and proprietary, and are protected as such by copyright law as unpublished
works and by international treaties to the fullest extent under the applicable law of the
jurisdiction of the Customer. In addition, these confidential and proprietary programs are
works conforming to the requirements of Section 401 of title 17 of the United States Code.
Customer shall not disclose to any third party such confidential and proprietary programs
and information and shall not export licensed Software to any country except in
accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display Software
furnished in object code form. Customer shall not modify, copy, reproduce, distribute,
transcribe, translate or reduce to electronic medium or machine readable form or
language, derive source code without the express written consent of the Seller and its
Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software
furnished hereunder (whether or not part of firmware), including all copies thereof, are
and shall remain the property of Seller and its Suppliers and are subject to the terms and
conditions of this agreement. All rights reserved.
Customer's use of this software shall be deemed to reflect Customer's agreement to abide
by the terms and conditions contained herein. Removal or modification of trademarks,
copyright notices, logos, etc., or the use of Software on any Equipment other than that for
which it is intended, or any other material breach of this Agreement, shall automatically
terminate this license. If this Agreement is terminated for breach, Customer shall
immediately discontinue use and destroy or return to Seller all licensed software and other
confidential or proprietary information of Seller. In no event shall Seller or its suppliers or
licensors be liable for any damages whatsoever (including without limitation, damages for
loss of business profits, business interruption, loss of business information, other
pecuniary loss, or consequential damages) arising out of the use of or inability to use the
software, even if Seller has been advised of the possibility of such damages.
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Table of Contents
Table of Contents ..........................................................................................................................v
Getting Started ..............................................................................................................................3
Key Description* ......................................................................................................................8
Methods for Customizing Your Phone ......................................................................................10
Phone Options via the IP Phone UI ........................................................................................10
Phone Options via the Aastra Web UI ....................................................................................12
Phone Status ................................................................................................................................15
Phone Status via IP Phone UI .................................................................................................15
Finding Your Phone’s IP Address ..........................................................................................16
Phone Status via the Aastra Web UI .......................................................................................17
Customizing Your Phone ............................................................................................................20
Live Dialpad* .........................................................................................................................23
Phone Lock .............................................................................................................................39
Defining an Emergency Dial Plan ..........................................................................................40
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Table of Contents
Transfer Key ...........................................................................................................................48
Conference Key ......................................................................................................................48
Making Calls ...............................................................................................................................50
Receiving Calls ............................................................................................................................53
Answering an Incoming Call ..................................................................................................53
Sending an Incoming Call to Voicemail .................................................................................53
Transferring Calls ...................................................................................................................56
Conferencing Calls .................................................................................................................57
Swapping Calls .......................................................................................................................58
Managing Calls ...........................................................................................................................59
Additional Features ....................................................................................................................81
Star Codes ...............................................................................................................................81
Suppress DTMF Playback ......................................................................................................81
Display DTMF Digits .............................................................................................................83
Call Waiting ............................................................................................................................84
Play Call Waiting Tone ...........................................................................................................86
Stuttered Dial Tone .................................................................................................................87
Switch UI Focus to Ringing Line ...........................................................................................92
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Table of Contents
Incoming Intercom Call Features ...........................................................................................95
Using Redial Key for “Last Number Redial” .........................................................................97
LLDP ELIN ............................................................................................................................99
Missed Call Summary Subscription .....................................................................................100
Customizable Callers List Key .............................................................................................101
Autodial (Hotline and Warmline) .........................................................................................101
Playing a WAV File On Your Phone .....................................................................................102
Using the Keypad During Active XML Applications ..........................................................103
Key Redirection ....................................................................................................................103
XML Applications and Off-Hook Interaction ......................................................................104
Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client
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About This Guide
This guide explains how to use your new 6751i phone. Not all features listed are available by
default. Contact your System Administrator to find out which features and services are available
on your system. Your System Administrator also has the ability to customize some features on this
phone.
Documentation
•
Aastra 6751i SIP IP Phone Installation Guide – installation and set-up instructions, general
features and functions, and basic options list customization. This guide is included in the box
with your phone.
•
•
Aastra 6751i SIP IP Phone User Guide – explains the most commonly used features and
functions. This guide can be downloaded from www.aastratelecom.com.
Aastra SIP IP Phone Administrator Guide – explains how to set the 6751i phone up on the
network and contains advanced configuration instructions for the 6751i. This is an
administrator level guide. This guide can be downloaded from www.aastratelecom.com.
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Introduction
This 6751i IP telephone has all the features of a regular business phone, allowing you to make
and receive calls, transfer, conference and more. The 6751i IP telephone provides
communications over an IP Network using the SIP IP telephony protocol.
Phone Features
•
3-line LCD screen
•
1 call appearance line
•
•
Press-and-Hold speeddial key configuration feature
Supports 1 call line with transfer capabilities
•
•
•
Full-duplex speakerphone for monitoring calls
Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer
AC power adapter (sold separately)
Requirements
The 6751i IP Phone requires the following environment:
•
SIP-based IP PBX system or network installed and running with a SIP account created for
the 6751i phone.
•
Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext
Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets
Layer (SSL) (HTTPS).
•
•
•
Ethernet/Fast Ethernet LAN (10/100 Mb)
Category 5/5e straight through cabling
Power over Ethernet (PoE) inline power injector (optional accessory - necessary only if your
network provides no inline power and if you do not use the IP Phone’s power adapter).
Installation and Setup
If your System Administrator has not already setup your 6751i phone, please refer to the Aastra
6751i Installation Guide for basic installation and physical setup of the 6751i. For more
advanced administration and configuration information, System Administrators should refer to
the Aastra SIP IP Phone Administrator Guide.
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Getting Started
The 6751i must be set up and configured prior to its first use. This section describes phone
behavior and start up screens you may see when the phone is first plugged in, or when it is
restarted.
Plugging in and Starting the Phone
The 6751i automatically begins the start up sequence as soon as it is connected. The phone goes
through this process the first time you plug in your phone and every time you restart your phone.
The phone displays the following startup screens.
Aastra 6751i
Firmware Loaded
LLDP
Initializing
network
During the first start up the 6751i phone attempts to contact the Redirection and Configuration
Server (rcs.aastra.com) for current server information. No personal information is transmitted
from the phone during this process.
Contacting
Redirector
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The 6751i phone may also look for configuration servers on your local network (press 3Remote
to enter a remote server address, or 4Skip to continue without checking for servers).
Auto Discovery
Remote
Skip
If appropriate servers are found they are listed for you to select from by scrolling down to view
the complete list. (Press 3Skip to continue without selecting a server.).
Choose Server
<server name>
Skip
Select
The 6751i phone then checks settings and looks for new configuration and firmware updates for
the phone from a server. If a new update is found, the phone displays the message “Updating
Configuration”. This may take a few moments while the phone downloads the latest updates
Updating
configuration
.
Note: New updates to your phone can be automatically scheduled from the
server. This is set up on the phone system by your System Administrator and
should be scheduled during non-business hours or slow call periods.
Important! Do not unplug or remove power to the phone while it is checking or
installing firmware and configuration information.
If language packs were loaded to your phone by your System Administrator, the following
screen displays during startup.
Downloading
language packs.....
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When the configuration update is complete, the phone displays the following screens.
Network
DSP
SIP
Done
Idle Screens
Idle Screen 1
When the phone has successfully updated the configuration and connected to the network, the
phone displays the Idle State screen:
1
John Burns
9054550055
Sat Jun 8 2:55pm
The Idle State screen lists your name (SIP screen name), extension (or phone number), and day,
date, and time. The "1" in the upper corner in the above example indicates the idle screen for the
first line appearance. You can use the UP and DOWN arrow keys to scroll through the idle screens.
This screen is shown whenever your phone is not in use.
Idle Screen 2
The second display line displays the following temporary messages if the event occurs:
•
•
•
•
No Service
DHCP Failed
Restarting......
New IP Obtained
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•
Network Disconnected/Connected
Note: Since the "Network Disconnected/Connected" display on two lines, the date
and time does not show if this event displays.
The second line can also display the following status messages, listed in order of display
priority:
•
•
•
Call forward status
DND On (Do Not Disturb)
Number of missed calls
When more than one status message displays, the
is shown after the message to indicate you
can use the and navigation keys to scroll through the remaining messages.
1
2
John Burns
CFWD All
Jun 8 2:55pm
Network Connected
Incomplete Configuration
If your phone displays an "Incomplete Config" message without any extension or user name at
the end of the start up sequence instead of an Idle state screen, this inidicates the phone
configuration that was downloaded from the configuration server is not complete or correct.
Contact your System Administrator for assistance.
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No Service
When the phone is not properly connected to the network, or the account has not been configured
by the Network Administrator, the "No Service" or "Network Disconnected" prompt appears on
the display and the telephone status light turns ON. The phone also displays the default time and
date of 12:00am Jan. 1st, 2000. Check that the cables are tightly connected to the phone and to the
wall jack. The phone should automatically detect when the connection is reconnected and will
display the "Network Connected" prompt temporarily.
If changes have been made to your phone settings, you may need to restart your phone. For more
For more information about connecting your phone, refer to the Aastra 6751i Installation Guide.
Check with your System Administrator for assistance.
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IP Phone Keys and Key Descriptions
The following sections describe the various 6751i phone key functions, and how they help you
make and manage your calls and caller information.
Goodbye
Save
Delete
Swap
Services
Hold
Redial
Speaker
Mute
Key Description*
The following table identifies the keys on the key panel of your 6751i IP phone that you can use
for handling calls.
Keys
Key Description
Goodbye key - Ends an active call. The Goodbye key also exits an open
list, such as the Directory List without saving changes.
Gooodbye
customize your phone.
Services
Hold
Hold key - Places an active call on hold. To retrieve a held call, press the
Hold key again.
Redial key - Redials up to 100 previously dialed numbers. Pressing the
Redial key twice simultaneously redials the last dialed number.
Redial
Volume control key - Adjusts the volume for the handset, ringer, and
handsfree speaker.
Save key - Saves names and numbers to the Directory List. Also saves
names and numbers from the Callers List to the Directory List.
Save
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Keys
Key Description
Delete key - Deletes individual or all entries from the Directory List and
Callers List. Deletes all entries from the Redial List. You can also use this
key to backspace and delete a character when entering values for
speeddial softkeys.
Delete
Swap
Swap key - If you are on an active call and a second call comes in, you
can press the Swap key. This key places the first call on hold and answers
the second call. Pressing the Swap key again toggles between the two
active calls.
The Swap key works with two active calls only. A third call cannot be
accepted.
Speaker key - Activates Handsfree for receiving calls without lifting the
handset. Can be used on active calls to switch from the handset to
handsfree.
Speaker
Mute
Mute key - Mutes the microphone so that your caller cannot hear you.
Navigation keys - Pressing the UP and DOWN arrow keys lets you view
different status and text messages on the LCD display (if there is more
than 1 line of status/text messages). These buttons also let you scroll
through menu selections, such as the Options List.
UP Arrow - This key also acts as a Transfer Key, allowing you to transfer
calls when required.
DOWN Arrow - This key also acts as a Conference Key, allowing you to
join conferences when required.
Pressing the UP and DOWN arrow keys lets you view the lines on the
LCD. While in the Options List, the navigation keys allow you to exit or
enter the current option. When you are editing entries on the display,
pressing the LEFT arrow key erases the character on the left; pressing the
RIGHT arrow key sets the option.
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Methods for Customizing Your Phone
There are two ways to customize specific options on your phone:
Services
•
•
Using the Services Key
on the IP Phone
Using the Aastra Web UI in an Internet browser window from your PC.
Phone Options via the IP Phone UI
Services
You can customize your phone by pressing the Services Key
from the menu that displays.
and selecting an option
The Services Menu allows you to customize the following phone options.
Option
Number
Option
1
Call Forward
1. Screenname
2. All Off
3. All On
The menus that display for Call Forward are
dependant on the Call Forward Mode set on
the phone. Default is "Account" mode.
2
3
Services
1. WebApps
2. Directory
3. Callers List
4. Voicemail
Preferences
1. Tones
Ring Tone
Tone Set
2. Contrast Level
3. Speeddial Edit
4. Live Dialpad
5. Time and Date
Time Zone
Daylight Savings
Time Format
Date Format
Time Server
Time Server 1
Time Server 2
Time Server 3
Set Time
Set Date
6. Language
Screen Language
Input Language
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4
Phone Status
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
5
6
User Password
Administrator Menu
(Password Protected)
7
8
Restart Phone
Phone Lock
Note: *The "Administrator Menu" options are administrator level functions
only, and are not accessible by the user. These options should only be set up and
changed by your system administrator.
Simplified Options Menu
You System Administrator may configure a simplified options menu for your phone. The
following table indicates the options that may appear on your phone if the simplified options menu
is applied.
Option
Number
Option
1
Call Forward
1. Screenname
2. All Off
3. All On
The menus that display for Call Forward are
dependant on the Call Forward Mode set on
the phone. Default is "Account" mode.
2
3
Services
1. WebApps
2. Directory
3. Callers List
4. Voicemail
Preferences
1. Tones
Ring Tone
Tone Set
2. Contrast Level
3. Live Dialpad
4
5
Phone Status
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
Phone Lock
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Using the IP Phone UI
IP Phone UI
Services
1. Press the Services Key
on the phone.
2. Use 5and 2to scroll through the list of options, or press the number corresponding to the
Option.
3. Press Enter, the 4 key, or press the digit number of the corresponding option to select an
option.
4. Change a selected option if applicable.
5. Press the Set or Done key to save the change.
Goodbye
Services
6. Press the
key, the 3key, or the
key at any time to exit without saving
changes.
Reference
For more information about customizing your phone using the available options from the IP
For more information about administrator options, contact your System Administrator.
Phone Options via the Aastra Web UI
In addition to the IP Phone UI options, you can customize additional options on the IP Phone
using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to
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Using the Aastra Web UI
Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into the address field and
press <Enter>.
The following logon screen displays.
2. At the prompt, enter your username and password and click
Note: For a user, the default user name is “user” and the password field is left
blank.
The Network Status window displays for the IP phone you are accessing..
3. You can logout of the Aastra Web UI at any time by clicking Log Off.
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The following categories display in the side menu of the Aastra Web UI: Status, Operation,
Basic Settings.
Headings
Status
Descriptions
The Status section displays the network status and the MAC address of the IP phone.
It also displays hardware and firmware information about the IP phone, and
information about the SIP account currently configured on the phone. The information
in the Network Status window is read-only.
Operation
User Password - Allows you to change user password.
Phone Lock - Allows you to assign an emergency dial plan to the phone, lock the
phone to prevent any changes to the phone and to prevent use of the phone, and reset
the user password.
Keypad Speeddial - Allows you to assign a speeddial number to a specific digit on the
phone’s keypad for speeddialing purposes.
Directory - Allows you to copy the Callers List and Directory List from your IP phone to
your PC.
Reset - Allows you to restart the IP phone when required.
Basic Settings Preferences - Allows you to configure the following general preferences:
•
•
•
•
•
•
•
•
•
•
•
Suppress DTMF Playback
Display DTMF Digits
Call Waiting
Play Call Waiting Tone
Stuttered Dial Tone
XML Beep Support
Status Scroll Delay (seconds)
Incoming Call Interrupts Dialing
Switch UI Focus to Ringing Line
Goodbye Key Cancels Incoming Call
Use LLDP ELIN
This category also allows you to configure incoming intercom call settings, group
paging RTP settings, ring tones and ring tone sets (global basis only), time and date
settings, Web UI language setting, and input language setting.
Account Configuration - Allows you to configure “do not disturb” (DND) and “call
forwarding” (CFWD) by account. The 6751i has only one account.
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Phone Status
You can view the status of your phone using the IP Phone UI or the Aastra Web UI.
Phone Status via IP Phone UI
The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
This option allows you to view your phone’s:
•
•
•
•
•
Network status including your phone’s IP and MAC address
Local Area Network (LAN) port
PC port
Firmware version
Error messages from the last reboot or startup
Use the following procedure to view the status of your phone using the IP Phone UI.
IP Phone UI
Services
1. Press
on the phone to enter the Options List.
2. Select Phone Status.
3. Select the option you want to view:
IP&MAC Address
LAN Port
PC Port
Firmware Info
Error Messages
The option you select displays to the LCD. Use the 5and 2keys to scroll the through the
LCD display.
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Finding Your Phone’s IP Address
If you want to access your phone’s options using an Internet browser, you need to enter the IP
address of the phone in the browser to open the Aastra Web UI. Use the following procedure to
find your phone’s IP address.
IP Phone UI
Services
1. Press
on the phone to enter the Options List.
2. Select Phone Status and press the 4key.
3 Phone Status
=Enter
=Next
3. Select "IP&MAC Addresses" and press the 4key.
1 IP&MAC Addresses
=Enter
=Next
The IP address of your 6751i IP phone displays in the "IP Address" field.
IP Address:
10.40.50.112
=Next
=Exit
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Phone Status via the Aastra Web UI
Use the following procedure to view the phone status via the Aastra Web UI.
Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into the address field and
press <Enter>.
2. In the Username/Password window, enter your username and password and click
.
Note: For a user, the default user name is “user” and the password field is left
blank.
The Network Status window displays for the IP phone you are accessing..
You can logout of the Aastra Web UI at any time by clicking Log Off.
This Network Status window is view only. It displays the Network Status of your phone which
includes the following:
•
•
•
•
•
Link State, Negotiation, Speed, and Duplex setting for the LAN and PC ports
MAC Address
Hardware Information
Firmware Information
SIP Account status
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SIP Account Status
The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the
Aastra Web UI. The 6751i displays only one status line.
The following is an illustration of the Network Status screen in the Aastra Web UI with SIP
status displayed.
SIP Account Status
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The following table describes the status conditions that can display for the account.
Status
Condition
Desription
Registered
Displays this status on accounts that HAVE been registered with the SIP proxy
server.
Example:
Backup
Registrar
Used?
Yes
Line SIP Account
Status
Registered
1
[email protected]:5060
where
Account Number is “1”
SIP Account is “[email protected]” on port “5060”
Status is “Registered”
Backup registrar is used (“Yes”)
SIP Error
Number
Displays on accounts when registration fails with the SIP proxy server.
Example:
Backup
Registrar
Used?
No
Line
4
SIP Account
[email protected]:5060
Status
401
where
Account Number is “4”
SIP Account is “[email protected]” on port “5060”
Status is “401” - Unregistered if SIP registration fails.
Backup registrar is used (“No”)
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Customizing Your Phone
The following paragraphs describe the options available from either the IP Phone UI, the Aastra
Web UI, or both, and provide procedures applicable to the option.
Ring Tones and Tone Sets
You can configure ring tones and ring tone sets on the IP phone. The following paragraphs
describe the Ring Tones and Ring Tone Sets you can set on the 6751i.
Ring Tones
There are several distinct ring tones a user can select from to set on the IP phones. You can
enable/disable these ring tones on a global basis only.
The following table identifies the valid settings and default values for each type of configuration
method.
Ring Tones Table
Configuration Method
Valid Values
Default Value
IP Phone UI (Global only)
Tone 1
Tone 2
Tone 3
Tone 4
Tone 5
Silent
Tone 1
Aastra Web UI (Global only) Tone 1
Tone 1
Tone 2
Tone 3
Tone 4
Tone 5
Silent
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Ring Tone Sets
In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phone. Ring
tone sets consist of tones customized for a specific country. The ring tone sets you can configure
on the IP phones are:
•
•
•
•
•
•
•
•
US (Default - also used in Canada)
Mexico
UK (United Kingdom)
Italy
Germany
France
Europe (generic tones)
Australia
When you configure the country's tone set, the country-specific tone is heard on the phone for the
following:
dial tone
secondary dial tone
ring tone
busy tone
congestion tones
call waiting tone
ring cadence pattern
You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI.
Configuring Ring Tones and Tone Sets
IP Phone UI
Use the following procedures to configure ring tones and tone sets on the IP phone (global
configuration only).
Services
1. Press
on the phone to enter the Options List.
2. Select Preferences.
3. Select Tones.
4. Select Ring Tone.
5. Select the type of ring tone (Tone 1 through Tone 5, or Silent).
6. Select Set and then press
.
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7. Select Tone Set.
8. Select the country for which you want to apply the tone set. Valid values are Australia,
Europe, France, Germany, Italy, UK, Mexico, and US. Default is US.
9. Press 4.
The ring tone and tone set you select is immediately applied to the IP phone.
Aastra Web UI
1. Click on Basic Settings->Preferences->Ring Tones.
2. In the "Ring Tones" section, select a country from the "Tone Set" field. Valid values are
Australia, Europe, France, Germany, Italy, UK, Mexico, and US. Default is US.
3. In the "Global Ring Tone" field, selec a ring tone to set on the phone. Valid values are Tone
1 through Tone 5, or Silent. Default is Tone 1.
Note: *See the Ring Tones Table on page 20 for valid values.
4. Click
to save your changes.
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Contrast Level
The "Contrast Level" option on the IP phone allows you to set the amount of light that illuminates
the LCD display. Use this option to set the preference of contrast level.
You can set the contrast level using the IP Phone UI only.
Setting Contrast Level
IP Phone UI
Services
1. Press
on the phone to enter the Options List.
2. Select Preferences.
3. Select Contrast Level.
4. Use the 3and 4nagivation buttons to increase or decrease the intensity of contrast lighting
on the LCD.
5. Press Done to save your selection.
Live Dialpad*
The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live
dial pad ON, the 6751i IP phone automatically dials out and turns ON Handsfree mode as soon as
a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone
is on-hook, lifting the receiver or pressing the
initiates a call to that number.
Speaker
You can enable/disable the live dialpad using the IP Phone UI only.
*Availability of feature dependant on your phone system or service provider.
Enabling/Disabling Live Dialpad
IP Phone UI
Services
1. Press
on the phone to enter the Options List.
2. Select Preferences.
3. Select Live Dialpad.
4. Use the Change softkey to turn the live dialpad ON or OFF.
5. Press Done to save your selection.
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Time and Date
On the IP phones, you can configure the following:
•
•
•
•
•
Time and date
Time and date format
Time zone
Daylight savings time
Time Servers
Note: Only the Time and Date Formats and Time Servers can be set using the
Aastra Web UI.
Note:
Configuring Time and Date
Use the following procedures to configure the time and date settings on the IP phone.
IP Phone UI
Set Time and Time Format
Services
1. Press
on the phone to enter the Options List.
2. Select Preferences.
3. Select Time and Date.
4. Select Set Time.
5. Using the keys on the keypad, enter a time to set on the IP phone. Use the
3and 4 navigation keys to move backward or forward when entering the time. Use the
"*" key to set either AM or PM.
6. Press Set to save the time you entered.
7. Select Time Format.
8. Using the "Change" softkey, set the Time Format to either a 12 hour format or a 24 hour
format. Valid values are 12h and 24h. Default is 12h.
9. Press Set to save the Time Format you selected.
Set Date and Date Format
1. Select Preferences.
2. Select Time and Date.
3. Select Set Date.
4. Using the keys on the keypad, enter a date to set on the IP phone. Use the
3and 4 navigation keys to move backward or forward when entering the date.
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5. Press Set to save the date setting.
6. Select Date Format.
7. Select a date format from the list of options. Default is Sun Jan 2. Valid values are:
•
•
•
•
•
•
•
•
•
•
•
•
Sun Jan 2 (Default)
2-Jan-00
2000 01 02
02/01/2000
02/01/00
02-01-00
01/.02/00
Jan 2
2 Jan 2000
Sun 2 Jan
2 Jan
02.01.2000
8. Press Done to save the Date Format.
Set Time Zone
1. Select Preferences.
2. Select Time and Date.
3. Select Time Zone.
4. Press * to display a list of Time Zone options.
A list of Time Zones display for different areas of the world.
5. Select a Time Zone that applies to your area.
The default Time Zone is US-Eastern.
Note: For a list of the Time Zones values available on the IP Phone, see
6. Press Set to save the Time Zone you selected.
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Set Daylight Savings Time
1. Select Preferences.
2. Select Time and Date.
3. Select Daylight Savings.
4. Select a Daylight Savings time from the list of options.
Default is Automatic. Valid values are:
•
•
•
•
OFF
30 min summertime
1 hr summertime
Automatic (Default)
5. Press Set to save the Daylight Savings value you selected.
Set Time Servers
With a valid time server enabled your IP phone will synchronize the time displayed with the
specified configuration server. The phone will use the time from Time Server 1 unless it is not
configured or unavailable, in which case it will move on to Time Server 2, and if neccessary
Time Server 3.
1. Select Preferences.
2. Select Time and Date.
3. Select Time Server.
4. Select from Time Server 1, Time Server 2, or Time Server 3.
5. Enter an IP address or domain name for the time server.
Note: The default for Time Servers is Enabled. The Time Servers can be
Enabled or Diabled only from the Aastra Web UI.
6. Press Set to save the time server setting.
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Aastra Web UI
1. Click on Basic Settings->Preferences->Time and Date Setting.
2. In the “Time Format” field, select the time format you want to use on your phone. Valid
values are:
•
•
12h (12 hour format) (default)
24h (24 hour format)
Note: The time displays on the phone’s idle screen in the format you select for
this field.
3. In the “Date Format” field, select the date format you want to use on your phone. Default is
WWW MMM DD. Valid values are:
•
•
•
•
•
•
•
•
•
•
•
•
WWW MMM DD (default)
DD-MMM-YY
YYYY-MM-DD
DD/MM/YYYY
DD/MM/YY
DD-MM-YY
MM/DD/YY
MMM DD
DD MMM YYYY
WWW DD MMM
DD MMM
DD.MM.YYYY
Note: The date and date format you configure display on the phone’s idle screen.
4. In the “NTP Time Servers” field, enable by checking the checkbox or disable by unchecking
the box (default is enabled).
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5. In the “Time Server 1”, “Time Server 2”, and “Time Server 3” fields, enter IP addresses
or qualified domain names for the primary, secondary, and tertiary time servers.
Note: Time Servers can only be entered if NTP Time Servers is enabled.
6. Click
to save your changes.
Language
The IP phones support several different languages. You can have the IP Phone UI and the Aastra
Web UI display in a specific language as required. When you set the language to use, all of the
display screens (menus, services, options, configuration parameters, etc.) display in that
language. The IP phones support the following languages:
•
•
•
•
•
English (default)
French (European and Canadian)
Spanish (European and Mexican)
German
Italian
You can also configure the language to use when inputing values in the Aastra Web UI and the
IP Phone UI.
Specifying the Language to Use
Once the language pack(s) are available on your phone from your System Administrator, you
can specify which language to use on the phone and/or the Aastra Web UI.
Note: All languages may not be available for selection. The available languages
are dependant on the language packs currently loaded to the IP phone.
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IP Phone UI
Use the following procedure to specify which language to use for the IP Phone UI.
Services
1. Press
on the phone to enter the Options List.
2. Select Preferences and press 4.
3. Select Language and press 4.
4. Select Screen Lanaguage and press 4.
The language setting displays a check mark indicating this is the current language on the IP
Phone.
5. Using the 5and 2keys, scroll through the languages. Valid values are:
•
•
•
•
•
English (default)
Français (French)
Español (Spanish)
Deutsch (German)
Italiano (Italian)
Note: All languages may not be available for selection. The available languages
are dependant on the language packs currently loaded to the IP phone. English is
the default language and cannot be changed or removed. For more information
about loading language packs, see your System Administrator.
6. Press Set to set the language on the phone.
The change is dynamic. When you exit the Options Menu, the phone displays all menu items
in the language you selected.
Aastra Web UI
Note: You must have the language pack(s) already loaded to your phone in order
to use them. For more information about loading language packs, see your
System Administrator.
1. Click on Basic Settings->Preferences->Language Settings.
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2. In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP
phone supports the following languages:
•
•
•
•
•
English (default)
French (European and Canadian)
Spanish European and Mexican)
German
Italian
Note: All languages may not be available for selection. The available languages
are dependant on the language packs currently loaded to the IP phone by your
System Administrator. English is the default language and cannot be changed or
removed.
3. Click
to save your settings. The change is dynamic. The Aastra Web UI displays all
screens in the language you selected.
Language Input
The 6751i supports text and character inputs in various languages (English, German, French,
Spanish, and Italian). Inputting textual or character information into the IP Phone UI can be done
using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI
or the IP Phone UI. You can then use text and characters in a specific language when performing
inputs on the phone.
The following tables identify the language characters that you can use to enter text and
characters on the 6751i.
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Keypad Input Alphabet Tables
English
Key
Uppercase Characters
Lowercase Characters
0
0
0
1
2
3
4
5
6
7
8
9
*
1.:;=_,-'&()
ABC2
1.:;=_,-'&()
abc2
DEF3
def3
GHI4
ghi4
JKL5
jkl5
MNO6
PQRS7
TUV8
mno6
pqrs7
tuv8
WXYZ9
* <SPACE>
#/\@
wxyz9
* <SPACE>
#/\@
#
French
Key
Uppercase Characters
Lowercase Characters
0
0
0
1
2
3
4
5
6
7
8
9
*
1.:;=_,-'&()
ABC2ÀÂÇÁÅÆ
DEF3ÉÈÊË
GHI4ÎÏ
1.:;=_,-'&()
abc2àâçáåæ
def3éèêë
ghi4îï
JKL5
jkl5
MNO6ÑÓÒÔÖ
PQRS7
mno6ñóòôö
pqrs7
TUV8ÚÙÛÜ
WXYZ9
tuv8úùûü
wxyz9
* <SPACE>
#/\@
* <SPACE>
#/\@
#
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Spanish
Key
Uppercase Characters
Lowercase Characters
0
0
0
1
2
3
4
5
6
7
8
9
*
1.:;=_,-'&()
ABC2ÁÀÇ
DEF3ÉÈ
GHI4ÏÍ
1.:;=_,-'&()
abc2áàç
def3éè
ghi4ïí
JKL5
jkl5
MNO6ÑÓÒ
PQRS7
mno6ñóò
pqrs7
TUV8ÚÜ
WXYZ9
* <SPACE>
#/\@
tuv8úü
wxyz9
* <SPACE>
#/\@
#
German
Key Uppercase
Lowercase
0
1
2
3
4
5
6
7
8
9
*
0
0
1.:;=_,-'&()
ABC2ÄÀ
DEF3É
GHI4
1.:;=_,-'&()
abc2äà
def3é
ghi4
JKL5
jkl5
MNO6Ö
PQRS7ß
TUV8Ü
WXYZ9
* <SPACE>
#/\@
mno6ö
pqrs7ß
tuv8ü
wxyz9
* <SPACE>
#/\@
#
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Italian
Key
Uppercase Characters
Lowercase Characters
0
0
0
1
2
3
4
5
6
7
8
9
*
1.:;=_,-'&()
ABC2ÀCÇ
DEF3ÉÈË
GHI4
1.:;=_,-'&()
abc2àcç
def3éèë
ghi4
JKL5
jkl5
MNO6ÓÒ
PQRS7
TUV8Ù
mno6óò
pqrs7
tuv8ù
WXYZ9
* <SPACE>
#/\@
wxyz9
* <SPACE>
#/\@
#
Configuring Language Input Using the IP Phone UI
Once “Language Input” is enabled, you can change the default input language on the phone using
the IP Phone UI.
Example
Input Language
2. Input Language
7. Language
= Next
ꢀ
English
= Next
= Next
= Set
= Enter
= Enter
Language Option
Input Language Option
Languages Available
IP Phone UI
Use the following procedure to change the input language using the IP Phone UI.
Services
1. Press
on the phone to enter the Options List.
2. Select Preferences and press 4.
3. Select Language and press 4.
4. Select Input Lanaguge and press 4.
Select the language you want to use when inputting text and characters into the IP Phone UI.
Valid values are:
•
•
•
•
•
English (default)
Français (French)
Español (Spanish)
Deutsch (German)
Italiano (Italian)
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Note: Available input languages are dependent on the configuration enabled by
your System Administrator.
5. Press Set when you have selected an input language.
Aastra Web UI
Once “Language Input” is enabled, you can change the default input language on the phone
using the Aastra Web UI. Use the following procedure to set the input language using the Aastra
Web UI.
1. Click on Basic Settings-> Preferences->Language Settings.
2. Select a language from the "Input Language" field. Setting this field allows you to specify
the language to use when entering text and characters in the Aastra Web UI and IP Phone UI.
Valid values are:
•
•
•
•
•
English (default)
Français (French)
Español (Spanish)
Deutsch (German)
Italiano (Italian)
Note: All languages may not be available for selection. The available input
languages are dependant on the configuration enabled by your System
Administrator.
3. Click
to save your settings. The change is dynamic. The Aastra Web UI and IP
Phone UI allow you to enter text and characters in the language you selected.
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Latin 2 Character Set
The 6751i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying
and inputing in the IP Phone UI and the Aastra Web UI.
UTF-8 is also compatible with XML encoding on the IP Phones.
The following table illustrates the Latin 2 character set used on the 6751i IP Phone.
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User Password
This category allows you to change the user password for your phone. Changing your password
ensures that only you can alter your phone settings, and helps keep your system secure. You can
change your user password using the IP Phone UI or the Aastra Web UI.
If you change the password
you will need to:
using the IP Phone UI,
use that new password to log into
the Aastra Web UI.
using the Aastra Web UI,
use that new password when
changing the user password via the
IP Phone UI.
Note: Valid values when creating or changing a password are 0 to 4294967295
(integers only; symbols and alpha characters are not allowed). Default password
is an empty string "" (field is blank).
Setting a User Password
IP Phone UI
Services
1. Press
on the phone to enter the Options List.
2. Select User Password and press 4.
3. Enter the current user password and press 4.
4. Enter the new user password and press 4.
5. Re-enter the new user password and press 4.
A message, "Password Changed" displays on the screen.
Aastra Web UI
1. Click on Operation->User Password.
2. In the "Current Password" field, enter the current user password.
Note: By default, the user name is “user” (all lowercase) and the password field
is left blank.
3. In the "New Password" field, enter the new user password.
4. In the "Password Confirm" field, enter the new user password again.
5. Click
to save your changes.
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Resetting a User Password
If you forget your password, you can reset it and enter a new password. The reset user password
feature resets the password to the factory default which is blank (no password).
You can reset a user password using the Aastra Web UI only.
Note: Valid values when creating or changing a password are 0 to 4294967295
(integers only; symbols and alpha characters are not allowed). Default password
is an empty string "" (field is blank).
Reset a User Password
Use the following procedure to reset a user password.
Aastra Web UI
1. Click on Operation->Phone Lock.
2. In the "Reset User Password" field, click
.
The following screen displays.
3. In the "Current Password" field, leave this blank.
4. In the "New Password" field, enter a new password.
5. In the "Password Confirm" field, re-enter your new user password.
6. Click
to save your settings.
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Restarting your phone
You may want to restart your phone to check for updates for your phone on the server. You may
occasionally need to restart your phone to set changes or updates to your phone or network
settings. You may also need to restart your phone if you have been asked to do so by your
System Administrator, or should you experience any unexpected behavior.
IP Phone UI
Services
1. Press
on the phone to enter the Options List.
2. Select Restart Phone.
3. Press # to confirm the restart of the phone. If you do not wish to restart your phone, press the
3 key to cancel.
Note: Your phone will be out of service temporarily during the restart and
downloading process.
Aastra Web UI
1. Click on Operation->Reset.
2. Click
.
3. Click OK at the confirmation prompt.
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Phone Lock
You can lock your phone to prevent the phone from being used or configured. You can lock the
phone using any of the following:
•
At the path Options->Phone Lock on the IP Phone UI.
•
At the path Operations->Phone Lock on the Aastra Web UI.
In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following:
•
Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field
displays a screen that allows you to enter and save a new user password.
•
Set an emergency dial plan. An emergency dial plan can be 911, 999, 112, 110 or all of the
above. The default emergency dial plan is 911|999|112|110.
The following procedures describe locking the phone, setting an emergency dial plan, and
resetting the user password.
Locking/Unlocking a Phone
Use the following procedures to lock an IP phone and prevent it from being used or configured.
IP Phone UI
Lock the Phone
Services
1. Press
on the phone to enter the Options List.
2. Select Phone Lock and press Enter.
3. At the "Lock the phone?" prompt, press Lock.
The message "Phone is locked" displays.
.
Unlock the Phone
Services
1. Press
on the phone to enter the Options List.
2. At the prompt, "Password:", enter your user password and press Enter..
The phone unlocks.
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Aastra Web UI
1. Click on Operation->Phone Lock.
Lock the Phone
2. In the "Lock the Phone?" field, click
.
The phone locks dynamically and displays the following message:
"Phone is locked".
Unlock the Phone
1. Click on Operation->Phone Lock.
2. In the "Unlock the Phone?" field, click
.
The phone unlocks dynamically and displays the following message:
"Phone is unlocked".
Defining an Emergency Dial Plan
Public telephone networks in countries around the world have a single emergency telephone
number (emergency services number), that allows a caller to contact local emergency services
for assistance when required. The emergency telephone number may differ from country to
country. It is typically a three-digit number so that it can be easily remembered and dialed
quickly. Some countries have a different emergency number for each of the different emergency
services.
You can specify the digits to dial on the IP phone for contacting emergency services. Once you
specify the emergency number(s) on the phone, you can dial those numbers directly on the dial
pad when required and the phone automatically dials to those emergency services.
Note: Contact your local phone service provider for available emergency
numbers in your area.
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The following table describes the default emergency numbers on the IP phones.
Emergency Number Description
911
999
112
A United States emergency number
A United Kingdom emergency number
An international emergency telephone number for GSM mobile phone
networks.
In all European Union countries it is also the emergency telephone
number for both mobile and fixed-line telephones.
110
A police and/or fire emergency number in Asia, Europe, Middle East,
and South America.
You can set the emergency dial plan using the Aastra Web UI.
Define an Emergency Dial Plan
Use the following procedure to specify the numbers to use on your phone for dialing emergency
services in your area.
Aastra Web UI
1. Click on Operation->Phone Lock.
2. In the "Emergency Dial Plan" field, enter the 3-digit number used in your local area to
contact emergency services. For multiple numbers, enter a “|” between each emergency
number. For example:
911|110
Default for this field is 911|999|112|110.
3. Click
to save the emergency dial plan to your phone.
Reference
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Creating Speeddial Keys
The normal function of a speeddial option allows you to dial a number quickly by pressing a key
configured for speeddialing. You can program the keys on the keyapd of the 6751i to speeddial
outside numbers, dial directly to another person’s line or extension, or set up to quickly access
features such as Caller ID (*69), Voicemail.
On the 6751i, the speeddial function can be set using the IP Phone keyapd directly, or using the
Aastra Web UI to setup the speeddial key.
Note: You can use a speeddial key while on an active call by placing the active
call on hold first, and then pressing the speeddial key.
Speeddial Prefix
The speeddial feature also allows you to specify a preset string of numbers followed by a “+”
that the phone dials automatically after pressing the speeddial key. You can use this feature for
numbers that contain long prefixes.
For example, if you set the following speeddial configuration:
Digit 1
1234567+
then, after you press Digit 1 on the keypad, the prefix number displays on the phone screen. The
phone proceeds to dial the prefix number automatically and pauses for you to enter the
remaining phone number using the keypad on the phone.
You can save up to 7 speeddial numbers on the 6751i.
Use the following procedures to set speeddial on the 6751i IP phone.
Creating a Speeddial Key from the Keypad
IP Phone UI
Pressing and holding down a keypad key on the phone initiates a speeddial feature.
Note: When creating a speeddial key from the IP Phone UI, you must select a
keypad key that has no preassigned function.
1. Press a number key on the keypad for 3 seconds.
A screen displays with the prompt, "Enter number>".
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2. Enter a phone number or extension to assign to that speeddial key.
The following example illustrates the screen display:
Speeddial
Enter number>
3456
After entering the number, the prompt, "Use Save to end" displays on the screen.
3456
Use Save to end
3. Press Save to save the number as a speeddial key.
Note: Press and hold a speeddial key to edit that speeddial key. If you try to edit
a digit key set to “Empty” or “None”, the phone proceeds to enter the “Add a
Speeddial Key” process. For more information about editing a speeddial key, see
Creating a Speeddial Key Using the Save Key
IP Phone UI
Use the following procedure to create a speeddial key using the Save key. Use the following
illustration for reference.
Goodbye
Save
Delete
Swap
Services
Hold
Save Key
Redial
Speaker
Mute
1. Press the Save key. The screen displays "Save to?"
Save to?
2. Select a Keypad key you want to save to.
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3. At the "Enter Number" prompt, use the dial pad key to enter the number.
Enter Number
5553491234
>
4. Press the Save key to save the speeddial configuration.
5. At the "Enter Name" prompt, use the dial pad keys to select the letters. Continue to press
the number key to access the next letter for that key (i.e. press 2 three times to access C).
Press 4to move to the next space, or wait a moment and the cursor automatically advances.
To insert a space between letters, press 4. To backspace and erase a mistake, press 3or the
Delete key. You can save up to 16 letters and numbers on each keypad key entry.
Enter Name
John Smith
>
6. Press the Save key to finish.
Saved Memory key
5553491234
Creating Speeddial Key Using the Aastra Web UI
Aastra Web UI
1. Click on Operation->Keypad Speeddial..
2. Select from "Digit 1" through "Digit 9".
3. In the input box, enter the phone number, extension, or speeddial prefix to apply to this Digit
key. If you enter a speeddial prefix, you must enter the "+" character at the end of the prefix
number (for example, "123456+").
4. Click
to save your changes.
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Saving an Entry from the Redial, Callers, or Directory Lists to a
Speeddial Key
IP Phone UI
Use the following procedure to save an entry from your Directory List, Callers List, or Redial List
on the IP phone.
Press Services->
Services to access
Directory and
Callers List
Goodbye
Save
Delete
Swap
Services
Hold
Use the Redial Key
to access the
Redial List
Redial
Speaker
Mute
Services
1. Press
on the phone to enter the Options List.
2. Select Services.
3. Select Directory List or Callers List from the Services Menu;
or
Press
Services
to enter the Redial List.
4. From the Directory List, Callers List, or Redial List, scroll through the list to find the name
and number that you wish to save to your speeddial.
5. Press the Save key.
6. Press the selected speeddial key from the keypad. If the name is displayed with the number,
both are saved to the speeddial. If no name is displayed, you can enter the name using the
phone’s key pad.
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Editing Speeddial Keys
On the 6751i, you can edit a speeddial key using the Aastra Web UI at the path
Operation->Keypad Speed Dial. You can also edit a speeddial key from the IP Phone UI using
the "Speed Dial Edit" option in the Perferences Menu.
The following illustration shows the path in the 6751i IP Phone UI for editing a speeddial key.
555-1212
Preferences
1. Tones
Speed Dial Edit:
Press SD button
Use Save to end
2. Contrast Level
3. Speed Dial Edit
4. Live Dialpad
5. Set Audio
6. Time and Date
7. Language
Edit and Save the
Speeddial
Press the Speeddial Key
(LED for Speeddial Key
flashes)
Next
Enter
Speed Dial Edit Option
Editing a Speeddial Key Using the IP Phone UI
IP Phone UI
Use the following procedure to edit a speeddial key from the IP Phone UI.
Note: *A speeddial key must be already configured on the phone to edit the key..
Services
1. Press
on the phone to enter the Options List.
2. Select Preferences.
3. Select Speed Dial Edit.
4. Press a speeddial key you want to edit.
The speeddial edit screen displays.
Notes:
1. If a number on the keypad is setup as a speeddial key, pressing the applicable
number in the speeddial editing process also displays the speeddial edit screen.
2. If you press a key that is NOT setup as a speeddial key, the phone displays an
“Invalid Key” message. However, if you press-and-hold an empty key, it initiates
the “Add a Speeddial Key” process allowing you to setup a new speeddial key.
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5. Edit the speeddial information as applicable and press the RIGHT arrow key to save the
setting..
Notes:
1. You can cancel out of the speeddial editing process at any time without
Goodbye
saving, by pressing the
key.
2. On the 6751i, you can remove the Speeddial Key by erasing the speeddial
number digits (leaving the speeddial value blank) and then press SAVE or the
right arrow key. Use the left arrow key to delete the digits.
Editing a Speeddial Key Using the Aastra Web UI
Aastra Web UI
1. Click on Operation->Keypad Speeddial..
2. Select from "Digit 1" through "Digit 9".
3. In the input box, edit the phone number, extension, or speeddial prefix for this Digit key. If you
enter a speeddial prefix, you must enter the "+" character at the end of the prefix number (for
example, "123456+").
4. Click
to save your changes.
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Transfer Key
The 6751i has a Transfer Key configured on the UP arrow of the Navigation Keys..
Goodbye
Services
Hold
Save
Delete
Swap
Transfer
Key
Redial
Speaker
Mute
The Transfer key allows you to perform blind or consultative call transfers to other recipients.
The blind transfer feature transfers a call to another number without you having to talk to the
recipient. A consultative transfer feature transfers a call to another number but allows you to
speak with the recipient before the call is actually transferred.
Reference
For more information about using blind and consultative call transfers, see “Transferring Calls”
Conference Key
The 6751i has a Conference Key configured on the DOWN arrow of the Navigation Keys.
Conference
Key
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The Conference Key allows you to link active calls into a single conference (Server-Side
Conferencing). This key also helps to create multiple conferences with unlimited participants on
your phone if your System Administrator has enabled Centralized Conferencing on your phone.
Note: You must set the maximum number of conference participants on your
conference server.
Reference
For more information about Server-Side and Centralized Conferencing, see “Conferencing Calls”
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Making Calls
This section describes ways to make calls on your 6751i phone, using your handset or
speakerphone.
Dialing a Number
First, take the phone off-hook by:
•
•
lifting the handset, or
pressing
.
Speaker
At the dial tone, enter the number you wish to call.
Note: After dialing the number, the phone has a short delay before sending the
call. To send the call immediately, you can press the "#" key immediately after
dialing the number. The phone sends the call without delay.
If you are unable to make calls within certain area codes, check with your System Administrator
for any toll restrictions placed on your extension that may restrict your access to long distance
area codes or dialing prefixes.
=Dial
When your party picks up, a timer appears on your display that records the length of your call.
Using Handsfree Speakerphone
The handsfree feature allows you to speak to someone without using the handset..
IP Phone UI
•
•
•
To dial using handsfree, first press
and enter a number at the dial tone.
Speaker
To answer a call on your phone using handsfree, press
.
Speaker
If the Speakerphone is enabled, lift the handset and press
handsfree and handset.
to switch between
Speaker
Goodbye
•
When the handset is on hook, press
to disconnect the call.
When handsfree is on, the speaker light turns on.
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Redial
IP Phone UI
•
•
•
Press
to dial the most recent number you dialed from the phone.
Redial
If you are off-hook and press
If you are on-hook and press
the last number you called will be called back.
Redial
, a Redial list appears on-screen.
Redial
The redial list is available during active calls. It also stores up to the last 100 numbers you called,
allowing you to scroll through and select the number you wish to redial.
Note: Your System Administrator can set your Redial key to speeddial a specific
number. Contact your System Administrator for more information.
Using the Redial List
IP Phone UI
1. If you are off-hook and press
, the telephone automatically dials the last number you
to display the most recently dialed number and
Redial
called.
2. If you are not on the phone, press
Redial
use 5and 2to scroll through the list to view the other numbers
3. Press 2to see the second most recently dialed number, or 2to see the oldest call on your list.
4. To dial the displayed number press
, or lift the Handset.
Speaker
Goodbye
5. Press
or the
key to cancel.
Redial
Note: The redial list is available during active calls. It also stores up to the last
100 numbers you called, allowing you to scroll through and select the number
you wish to redial.
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Deleting from the Redial List
Note: You cannot delete individual entries in the Redial List.
IP Phone UI
Delete All Items
1. Press
.
Redial
2. Press the Delete Key, then press the Delete Key again at the prompt to erase all items.
DELETE again to
erase all items
Redial List is
empty
Mute
Mute
You can use the Mute
key to mute the handset or speakerphone. When you use the mute
key on your phone, you cannot be heard on an active call or on a conference.
When a call is muted, the icon displays as follows.
1
John Burns
9054550055
03:00
For muted calls, the handsfree LED flashes and the Mute key LED is ON.
IP Phone UI
Mute
Press the
button at any time to mute handset or speakerphone.
The speaker light will flash slowly and you can hear the caller, but they cannot hear you. To
Mute
switch mute on or off, press
.
Note: If you place a muted call on hold, the phone automatically takes the call
off mute when you reconnect to the call.
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Receiving Calls
When a call is ringing at your extension, you see the "Inbound Call" Screen. The line/call
appearance light flashes quickly for the incoming call.
Laflamme & Assoc
555-1234
Answering an Incoming Call
IP Phone UI
To answer the call
•
•
For handsfree operation, press
to answer the incoming call.
Speaker
For handset operation, lift the handset to answer the incoming call.
If you cannot answer the call, the call goes to voicemail if it has been configured for your
extension.
Goodbye
Note: The
button can be used to cancel the call pickup procedure.
Sending an Incoming Call to Voicemail
You can send an incoming call directly to voicemail without answering the call. To do this, press
Goodbye
without picking up the handset. If you're already on the phone your incoming call should
go directly to voicemail. Your phone screen displays a voicemail icon (
number of waiting messages, if you have unheard messages
) along with the
(example:
x4).
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Handling Calls
When you are connected to a call, you can use the Hold key
, the Transfer Key (UP
Hold
Arrow), or the Conference Key (DOWN Arrow) on the phone to place a call on hold, transfer a
call, or conference.
Placing a Call on Hold
You can place an active call on hold by pressing the Hold
Key. When you place a call
Hold
on hold, only your phone can retrieve the call.
When a call is on hold, the icon displays on-hook as follows.
1
Call held
03:05
For on-hold calls, the timer displays as running.
IP Phone UI
To place a call on hold
1. Connect to the call (if not already connected).
2. Press the Hold
key.
Hold
Call held
Jun 8 2:55pm
If a call is on hold for an extended period of time, the phone beeps softly to remind you that you
still have a call on hold. The screen displays "Call Held".
Note: If you are connected to another call, the phone does not beep to remind
you that you still have a call on hold.
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When on Hold
To let your caller know that they are still on hold, music plays softly (if this has been set up by
your phone system). The "offhook" icon displays on your LED to indicate the call is still
connected but on hold.
John 1051
01:17
Retrieving a Held Call
If you have a call on hold, you can scroll through the held call information by pressing 3 and 4
navigation keys. To reconnect to a call press the
Key again.
Hold
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Transferring Calls
Blind Transfer
A blind transfer is when you transfer a call directly to another extension without consulting with
the person receiving the call. To do this, simply complete the transfer immediately after you
have entered the number. The call goes directly to the extension or outside line you transferred
to. If the party you are transferring the call to does not answer, the transferred call rings back to
your extension.
Consultive Transfer
You also have the option to consult with the person you are transferring the call to, before you
complete the transfer. To do this, remain on the line until the receiving party answers the call.
After consulting with the receiving party, you can either complete the transfer or cancel the
transfer to go back to the original call.
IP Phone UI
The 6751i has a Transfer Key configured on the UP arrow of the Navigation Keys. Use the
following procedure to transfer a call to another extension. Use the following illustration as a
reference. .
Goodbye
Save
Delete
Swap
Services
Hold
Transfer
Key
Redial
Speaker
Mute
1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2. Press the UP arrow key. You should hear a dial tone.
3. Dial the extension number (or the outside number) to Party 2. This is the Party for which you
want to transfer Party 1.
4. To complete a "blind" transfer, press the UP arrow key again before the receiving end
answers. To complete a consultive transfer, remain on the line to speak with the Party 2,
before pressing the UP arrow key again to transfer Party 1 to Party 2. To cancel the transfer,
select Cancel on the display screen.
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Conferencing Calls
The 6751i IP Phone allows you to perform server-side conferencing with up to 3 parties. The
6751i has a Conference Key configured on the DOWN arrow of the Navigation Keys.
Conference State Screens
When you use the Conference key (DOWN arrow key) to initiate a conference call, the following
screen displays.
1-1
1-2
John
Jim
03:05
= Drop
In a conference call, the call timer moves to the left. You use the up and down arrow keys to scroll
to a party on the list. You use the right arrow key to select the party to drop.
Server-Side Conferencing
The 6751i phone supports up to 3 parties (including yourself) in a conference call. This is called
Server-Side Conferencing and is the default method of conferencing on the 6751i.
Note: Your System Administrator can set your Conference key to speeddial a
specific number. Contact your System Administrator for more information.
Using Server-Side Conferencing
IP Phone UI
The 6751i has a Conference Key configured on the DOWN arrow of the Navigation Keys. Use the
following procedure to create a conference call using server-side conferencing. Use the following
illustration as a reference.
Goodbye
Save
Delete
Swap
Services
Hold
Conference
Key
Redial
Speaker
Mute
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1. When you begin a conference, you are the first party in the conference (Party 1). Pickup the
handset or press the speakerphone key.
A line opens up.
2. Call Party 2 by dialing their number (or answer an incoming call of a Party).
3. Wait for Party 2 to answer. When Party 2 answers, you can consult with them before adding
them to the conference.
4. Press the DOWN arrow key. The 6751i provides a new dial tone..
2
=Dial
5. Enter the phone number of Party 3.
6. Wait for Party 3 to answer. When Party 3 answers, you can consult with them before adding
them to the conference.
7. Press the DOWN arrow key again to add Party 3 to the conference. Party 1 (which is
yourself), Party 2, and Party 3 are all connected to a single conference.
8. To drop a party from the conference, press the DOWN arrow key once more.
Note: You can use 5and 2to scroll through and see the numbers and names (if
available) of the parties in the conference call. When a name is displayed,
pressing 4drops the displayed party from the call.
Swapping Calls
On the 6751i IP Phone, you can have two active calls at the same time.
Swap
If you are on an active call and a second call comes in, you can press the Swap
Key.
This key places the first call on hold and answers the second call. Pressing the Swap key again
toggles between the two active calls.
Note: The Swap key works with two active calls only. A third call cannot be
accepted.
Ending Calls
IP Phone UI
To end a call, you first need to connect to the call if not already connected. To end a call, you first
need to reconnect to the call if not already connected (for example, if your caller is on hold).
Goodbye
Press
when on an active call to end the call. If connected through the handset, you can
also place the handset back on hook to end the call.
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Managing Calls
The 6751i has several features that make it easier to manage calls, and to keep track of your caller
history, as well as your business and personal contacts.
These features include:
•
•
•
Directory
Callers List
Voicemail
You can access these features at the location Options->Services on the IP Phone.
Directory List
The Directory List is your personal phone book, conveniently stored within your phone. You can
enter up to 200 entries into the 6751i Directory by adding them manually, or by saving the number
and name from other lists stored on your phone. You can also dial directly from a directory entry.
Each entry can contain a maximum of 16 letters and numbers. On the 6751i, you access the
Directory List at the location Options->Services.
Accessing Your Directory
IP Phone UI
Use the following procedure to access your Directory List. Use the following illustration as a
reference.
Press Services->Services
to access the
Directory
Goodbye
Save
Delete
Swap
Services
Hold
Redial
Speaker
Mute
Services
1. Press
on the phone to enter the Options List.
2. Select Services.
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3. Select Directory.
The directory displays the number of entries in your list. If the Directory List is empty,
"Directory Empty/Use Save to add" is displayed.
Directory empty
Use Save to add
4. You can access entries by pressing 5and 2to scroll through the list.
5. To search for an entry by name, press the dial pad number corresponding to the first letter of
the name (for example, press 7 for the letter P). Continue to press the dial pad number to
access other letters on the same key (for example, press 7 three times for ‘Ron’). If there are
multiple entries under the same letter, you can use 5and 2to scroll through the list, or
continue to press the next letters of the name to find a better match.
6. To dial the displayed number press
or just lift the handset.
Speaker
Services
7. Press the
Key to cancel.
Sorting Entries and Quick Search Feature
You can also sort multiple numbers according to preference and perform a quick-search feature
that allows you to enter the first letter that corresponds to a name in the Directory to find specific
line items. The phone displays the first name with this letter.
Note: The quick-search feature in the Directory List works only when the
Directory is first accessed.
Managing the Directory List
From the Directory List in the IP Phone UI, you can perform the following:
•
•
•
•
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Add New Entries to the Directory List
IP Phone UI
Use the following procedures to add a new entry to the Directory List. Use the following
illustration as a reference.
Press Services->Services
to access the
Directory
Goodbye
Save Key
Save
Delete
Swap
Services
Hold
Redial
Delete Key
Speaker
Mute
Notes:
1. Use the 3Key when required for backspacing.
2. You can exit the entry process any time by pressing the
Goodbye
Key.
Services
1. Press
on the phone to enter the Options List.
2. Select Services.
3. Select Directory.
4. Press Save.
The "Enter Number" prompt displays.
5. Enter a phone number using the numbers on the keypad and press Save. To backspace and
erase a mistake, press 3or press the Delete Key.
The "Press 1st letter to enter name" prompt displays.
6. Enter a name to associate with the phone number you just entered, and press Save. Use the
keypad to select the letters. Continue to press the number key to access the next letter for that
key (for example, press 2 three times to access C). Press 4to move to the next space, or wait
a moment and the cursor automatically advances. To insert a space between letters, press 4.
To backspace and erase a mistake, press 3or press the Delete Key.
7. Press Save to save the new entry to the Directory List.
The new entry you added is saved to the Directory List.
Saved: Directory
John Burns
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Adding an Entry to the Directory List from the Save Key
You can also add a new entry to the Directory List from the Save Key.
Notes:
1. Use the 3Key when required for backspacing.
2. You can exit the entry process any time by pressing the
Directory Key.
Goodbye
Key or the
1. Press the Save Key.
The "Save to?" prompt displays.
Services
2. Press
on the phone to enter the Options List.
3. Select Services.
4. Select Directory.
The "Enter Number" prompt displays.
5. Enter a phone number using the numbers on the keypad and press Save. To backspace and
erase a mistake, press 3or press the Delete Key.
The "Press 1st letter to enter name" prompt displays.
6. Enter a name to associate with the phone number you just entered, and press Save. Use the
keypad to select the letters. Continue to press the number key to access the next letter for
that key (for example, press 2 three times to access C). Press 4to move to the next space, or
wait a moment and the cursor automatically advances. To insert a space between letters,
press 4. To backspace and erase a mistake, press 3or press the Delete Key.
7. Press Save to save the new entry to the Directory List.
The new entry you added is saved to the Directory List.
Saved: Directory
John Burns
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Edit Entries in the Directory List
IP Phone UI
Use the following procedure to edit an entry in the Directory List. Use the following illustration as
a reference.
Press Services->Services
to access the
Directory
Goodbye
Save
Delete
Swap
Services
Hold
Save Key
Redial
Speaker
Mute
Services
1. Press
on the phone to enter the Options List.
2. Select Services.
3. Select Directory.
4. Access the entry you want to edit by pressing the first letter of the name on the dial pad, or use
5and 2to scroll through the list to find the name.
5. To begin editing, press 3. Press 3again to erase the numbers or letters to the left or use the
dial pad to enter additional digits or characters once you have saved the number.
Goodbye
Services
If you don't want to change the number or name just press the
Key at any time to exit.
Key or the
6. Press the Save Key to finish.
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Delete Entries from the Directory List
You can delete a single entry from the Directory List, or you can delete all entries from the
Directory List.
IP Phone UI
Use the following procedures to delete a single entry or all entries from the Directory List. Use
the following illustration as a reference.
Press Services->Services
to access the
Directory
Goodbye
Save
Delete
Swap
Services
Hold
Redial
Speaker
Mute
Delete Key
Delete a Single Entry
Services
1. Press
on the phone to enter the Options List.
2. Select Services.
3. Select Directory.
4. Press 5and 2to find the entry you want to delete.
5. Press the Delete Key.
The "DELETE again to erase this item" prompt displays.
DELETE again to
erase this item
6. Press the Delete Key again at the prompt to erase the entry.
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Delete All Entries
Services
1. Press
on the phone to enter the Options List.
2. Select Services.
3. Select Directory.
4. Press the Delete Key.
The "DELETE again to erase all items" prompt displays.
DELETE again to
erase all items
5. Press the Delete Key again to erase all entries from the Directory List.
The "Directory empty" prompt displays..
Directory empty
Use Save to add
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Save Entries to the Directory List
You can save entries (names and numbers) from other sources to your Directory using any of the
following methods:
•
•
•
Saving from the Display
Saving from the Caller List
Saving from the Redial List
Saving from the Display
IP Phone UI
You can save the name and/or number displayed on your screen during a call to the Directory
List, or to a Keypad key using the following procedure. Use the following illustration as a
reference.
Press Services->Services
to access the
Directory
Goodbye
Save Key
Save
Delete
Swap
Services
Hold
Redial
Speaker
Mute
1. Press the Save Key during the call.
Save to?
John Burns
9054550055
Services
2. Press
on the phone to enter the Options List.
3. Select Services.
4. Select Directory.
If a name is displayed both the number and name are saved in the Directory List. If no name
or "Unknown Name" displays, you can enter the name using the dial pad.
5. Press the Save Key to finish.
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Saving from the Callers List
IP Phone UI
Use the following procedure to save names/numbers from the Callers List to the Directory. Use the
following illustration as a reference.
Press Services->Services
to access the Directory
and the Callers List
Goodbye
Save
Delete
Swap
Services
Hold
Save Key
Redial
Speaker
Mute
Services
1. Press
on the phone to enter the Options List.
2. Select Services.
3. Select Callers List.
4. From the Callers List, scroll through the list to find the name and number that you want to save
to your Directory.
5. Press the Save Key.
Services
6. Press
on the phone to enter the Options List.
7. Select Services.
8. Select Directory to save the number you selected to the Directory List. If the name is
displayed with the number, both are saved to the Directory. If no name is displayed, you can
enter the name using the dial pad.
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Saving from the Redial List
IP Phone UI
Use the following procedure to save names/numbers from the Redial List to the Directory. Use
the following illustration as a reference.
Press Services->Services
to access the Directory
Save Key
Goodbye
Services
Hold
Save
Delete
Swap
Redial
Speaker
Mute
Redial Key
1. Press the Redial (
) Key.
Redial
2. From the Redial List, scroll through the list to find the name and number that you want to
save to your directory.
3. Press the Save Key.
Services
4. Press
on the phone to enter the Options List.
5. Select Services.
6. Select Directory to save the number you selected to the Directory List. If the name is
displayed with the number, both are saved to the Directory. If no name is displayed, you can
enter the name using the dial pad.
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Downloading the Directory List to Your PC
You can download the Directory List to your PC via the Aastra Web UI. The phone stores the
directorylist.csv file to your PC in comma-separated value (CSV) format.
You can use any spreadsheet application to open the file for viewing. The following is an example
of a Directory List in a spreadsheet application. The file displays the name, phone number, and line
number for each Directory entry.
Note: Your System Administrator can populate your IP phone Directory List
with server directory files. Contact your System Administrator for more details.
Download the Directory List
Use the following procedure to download the Directory List to your PC using the Aastra Web UI.
Aastra Web UI
1. Click on Operation->Directory.
2. In the Directory List field, click on
.
A File Download message displays.
3. Click OK.
4. Enter the location on your computer where you want to download the Directory List and click
SAVE.
The callerslist.csv file downloads to your computer.
5. Use a spreadsheet application to open and view the Directory List.
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Callers List
The Callers list is a stored log of your incoming calls. The 6751i IP Phone stores information for
up to 200 incoming calls in the Callers list.
Services
You access the Callers List by pressing the Services Key
, and selecting Serivces.
Services Key
Goodbye
Save
Delete
Swap
Services
Hold
Redial
Speaker
Mute
Your phone logs the number and name (if available) of the caller, when they last called, and the
number of times they tried to reach you. When the Callers list is full, the oldest call records are
deleted to accommodate the information of new callers.
If the phone number of an incoming or outgoing call matches a number that you have
programmed with a name in a speeddial key or in the Directory List, the Callers List displays the
name and number.
The display shows you how many callers have been added to the list since you last checked it.
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Caller’s List Screen Display
Display Item
Description
450-349-0438
Indicates you have returned the call from the
Callers list.
N MAR 04 3:30pm 2x "N" indicates a new call.
XX New Callers
When you’re not on the telephone and not in the
Callers list, the display shows you how many
callers have been added to the list since you last
checked it.
Indicates an unanswered call in the Callers list.
Indicates an answered call in the Callers list.
Indicates a Call Waiting call in the Callers list.
Indicates an incoming Call Waiting call.
John Burns
9054550055
Jun 8 2:41pm 2X
"2x" indicates this caller has called twice. The
display shows the date and time of the last call
from that caller.
You can view, scroll, and delete line items in the Callers List from the IP phone UI. You can also
directly dial from a displayed line item in the Callers List.
Accessing the Callers List
IP Phone UI
Use the following procedure to access the Callers List. Use the following illustration as a
reference.
Press Services->Services
Goodbye
to access the
Callers List
Save
Delete
Swap
Services
Hold
Redial
Speaker
Mute
Handsfree Key
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Services
1. Press
2. Select Services.
3. Select Callers List.
4. Press and to move through the Callers list. Press
on the phone to enter the Options List.
to see the most recent call, or
or lift the handset.
to see the oldest call on your list.
5. To dial the displayed number, press
Speaker
Goodbye
6. Press the
Key to cancel.
Editing Entries in the Callers List
IMPORTANT: The Caller List does not save changes. Editing in the Callers List is generally
used if you plan to call the number and need to add a prefix.
In the Callers List, if a dial pad key is pressed when a number and/or a name is displayed, the
cursor will automatically add the digit at the left side of the number to enable the entry of the
prefix.
John Burns
007
9054550055
Jun 8 2:55pm
N
IP Phone UI
Use the following procedure to edit the Callers List. Use the following illustration as a reference.
Press Services->Services
to access the
Callers List
Goodbye
Save
Delete
Swap
Services
Hold
Redial
Speaker
Mute
Handsfree Key
Services
1. Press
2. Select Services.
3. Select Callers List.
on the phone to enter the Options List.
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4. Press 5and 2to find the entry you want to edit. Press 2to view the most recent call, or 5to
see the oldest call on your list.
5. Press any key on the dial pad to begin editing.
6. To move the cursor one digit to the right, press 4. To erase one digit to the left of the cursor,
press 3.
7. To dial the displayed number press
or lift the handset.
Speaker
Deleting Entries From the Callers List
You can delete individual items from the Callers List, or you can delete all items in the Callers
List.
IP Phone UI
Use the following procedure to delete an individual item from the Callers List. Use the following
illustration as a reference.
Press Services->Services
to access the
Callers List
Delete Key
Goodbye
Save
Delete
Swap
Services
Hold
Redial
Speaker
Mute
Services
1. Press
on the phone to enter the Options List.
2. Select Services.
3. Select Callers List.
4. Press 5and 2to find the item you want to delete.
5. Press the Delete Key.
6. Press the Delete Key again at the prompt to erase the item.
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IP Phone UI
Use the following procedure to delete all items from the Callers List.
Services
1. Press
on the phone to enter the Options List.
2. Select Services.
3. Select Callers List.
4. Press the Delete Key.
5. Press the Delete Key again at the prompt to erase all items.
Downloading the Callers List to Your PC
You can download the Callers List to your PC for viewing using the Aastra Web UI. When you
download the Callers List, the phone stores the callerlist.csv file to your computer in
comma-separated value (CSV) format.
You can use any spreadsheet application to open the file for viewing. The following is an
example of a Callers List in a spreadsheet application. This file displays the name, phone
number, and the line that the call came in on.
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Download the Callers List
Use the following procedure to download the Callers List to your PC using the Aastra Web UI.
Aastra Web UI
1. Click on Operation->Directory.
2. In the Callers List field, click on
.
A File Download message displays.
3. Click OK.
4. Enter the location on your computer where you want to download the Callers List and click
SAVE.
The callerslist.csv file downloads to your computer.
5. Use a spreadsheet application to open and view the Callers List.
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Account Configuration (DND and Call Forwarding)
The 6751i has a feature that allows you to configure “Do Not Disturb” (DND) and “call
forwarding” (CFWD) for the phone’s account. These features are configurable on a global-basis
only on the 6751i. The following paragraphs describe account-based DND and CFWD:
•
•
Note: The 6751i has only one configurable account.
DND Account-Based Configuration
"Do Not Disturb" (DND) is a feature on the phone that prevents the phone from ringing and
receiving incoming calls. When DND is enabled with "call forwarding" (CFWD), any incoming
calls can be call forwarded to voicemail or another number. See "“CFWD Account-Based
On the 6751i, you can set DND on the phone-side by configuring the account information via
the Aastra Web UI at the path Basic Settings->Account Configuration. Once you enable DND on
the phone, "DND" displays on the idle screen.
1
Screenname1
DND On
Jan 1 12:96
The following table describes the Message Waiting Indicator (MWI) behavior when DND is
enabled on the phone..
MWI LED Behavior when DND is
Enabled
MWI LED ON if phone has DND ON.
MWI LED OFF if phone has DND OFF.
You can also enable and disable DND using the the IP Phone UI. You set DND in the Phone UI
at the path Services->Options List->DND.
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Configuring DND Using the Aastra Web UI
Aastra Web UI
Use the following procedure to set DND using the Aastra Web UI:
1. Click on Basic Settings->Account Configuration.
2. In the "DND" field, enable DND on the phone by checking the box. Disable DND by
unchecking the box.
3. Click
immediately.
to save your changes. The change is dynamic. DND applies to the phone
Note: If you make changes to the configuration for DND via the IP Phone UI,
you must refresh the Aastra Web UI screen to see the changes.
Configuring DND Using the IP Phone UI
IP Phone UI
Use the following procedure to set DND using the IP Phone UI.
Note: If you make changes to the configuration for DND via the IP Phone UI,
you must refresh the Aastra Web UI screen to see the changes.
Services
1. Press
on the phone to enter the Options List.
2. Select DND.
3. Toggle DND ON and OFF using the DOWN arrow key.
4. Press Set to save the setting. The change is dynamic. DND applies to the phone immediately.
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CFWD Account-Based Configuration
Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another
destination.
You can set CFWD on the phone-side by configuring the account information via the Aastra
Web UI at the path Basic Settings->Account Configuration. When configuring CFWD, you can
specify one, all , or a combination of call forward states (All, Busy, No Answer) for your phone.
You can also specify the CFWD number(s) to use when your phone is in a specific state. When
your phone is in a specific state(s), all incoming calls get forwarded to the number you specify.
The following table describes the Message Waiting Indicator (MWI) LEDs when you enable
CFWD on the IP Phone.
MWI LED Behavior
for All Modes
MWI LED ON if phone has CFWD enabled.
MWI LED OFF if phone has CFWD disabled.
You can also enable and disable CFWD on the phone using the IP Phone UI. In the IP Phone UI,
you set CFWD at the path Services->Option List->Call Forward.
Configuring CFWD Using the Aastra Web UI
Use the following procedure to configure CFWD using the Aastra Web UI.
Aastra Web UI
1. Click on Basic Settings->Account Configuration.
2. In the "Call Forward State" field, enable a state (All, Busy, and/or No Answer) on the
phone by checking the box. Disable CFWD state(s) by unchecking the box(es).
3. In the "Number" field for each state that you enable, enter a phone number for the phone to
use to call forward any incoming calls when your phone is in that state.
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4. (No Answer state) If you enable the "No Answer" state, in addition to entering a phone
number, you must also specify the number of rings for your phone. In the "No. Rings" field,
select the number of rings you want your phone to perform before forwarding any incoming
calls. Valid values are 1 through 9. Default is 1.
5. Click
immediately.
to save your changes. The change is dynamic. CFWD is applied to the phone
Note: If you make changes to the configuration for CFWD via the IP Phone UI,
you must refresh the Aastra Web UI screen to see the changes.
Configuring CFWD Using the IP Phone UI
IP Phone UI
Use the following procedure to configure CFWD using the IP Phone UI.
Note: If you make changes to the configuration for CFWD via the IP Phone UI,
you must refresh the Aastra Web UI screen to see the changes.
Services
1. Press
on the phone to enter the Options List.
2. Select Call Forward and press <Enter>.
3. .With the account in focus, press Change.
4. Select a Call Forward mode to set on the account (All, Busy, No Answer, All On, All Off) and
press Change.
5. Using the DOWN arrow key, scroll to the CFWD State you want to set and press Change.
6. Using the DOWN arrow key, toggle the state ON or OFF as required and press Set.
7. Press the DOWN arrow key to scroll to CFWD Number and press Change.
8. Enter the call forward phone number for the state you are configuring and press Set.
9. (No Answer state) If you enable the "No Answer" state, in addition to entering a phone
number, you must also specify the number of rings for your phone.
Using the DOWN arrow key, scroll to No. Rings and press Change. Use the UP and DOWN
arrow keys to select the number of rings you want your phone to perform before forwarding
any incoming calls. Valid values are 1 through 9. Default is 1.
10. Press Done and then press # to confirm the changes
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The following illustration shows an example of configuring Call Forward using the IP Phone UI
with the "No Answer" state enabled..
1
Call Forward
1. Cfwd NoAns
Use to view
Enter
Next
1. Cfwd State
On
Done
Cfwd State
On
Next
Call Forward
ꢀ
Set
1 Screenname1
Done
!
Change
Change
Change
2. Cfwd Number
Done
Cfwd Number
Next
Set
No. Rings
3. No. Rings
Done
Apply Changes?
0 Cancel
# Confirm
ꢀ
Set
1
Change
Next
Note: A checkmark ( 3) indicates CFWD is enabled with a phone number
specified for the state. An X indicates CFWD is disabled on the account. A !
indicates call forward is enbabled for a state witbout a phone number specified.
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Additional Features
This section describes additional features you can use on the 6751i phone.
Star Codes
All of the main call handling and extension management features for your system can be set up as
speed dials on the Keypad keys on your phone. Contact your System Administrator for more
information about available star code functions in your network.
If these have not been set up, you can dial any star code commands on the 6751i phone the same
way you would on a regular telephone.
WebApps
The 6751i IP Phone has an option called “WebApps” under the Services Menu that allows you to
access a pre-programmed, hardcoded, XML-based application. Selecting the WebApps option
launches the XML application “xml.myaastra.com”.
IP Phone UI
To access the WebApps option:
Services
1. Press the
key to enter the Options List.
2. Select Services.
3. Select WebApps.
The phone launches the XML application “xml.myaastra.com” and displays applicable
information to the LCD.
Suppress DTMF Playback
A feature on the IP phones allows you to enable or disable the suppression of DTMF playback
when a number is dialed from the IP Phone.
When suppression of DTMF playback is disabled, and you dial a number or press a speeddial key,
the IP phone dials the stored number and displays each digit as dialed in the LCD window.
When the suppression of DTMF playback is enabled, the IP phone dials the stored number and
displays the entire number immediately in the LCD window, allowing the call to be dialed faster.
DTMF playback suppression is disabled by default. Suppressing DTMF playback can be
configured using the Aastra Web UI.
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Configuring Suppression of DTMF Playback
Aastra Web UI
Use the following procedure to configure suppression of DTMF playback.
Note: "Suppress DTMF Playback" is disabled by default.
1. Click on Basic Settings->Preferences.
2. Go to the "General" section.
3. Enable the "Suppress DTMF Playback" field by checking the check box. (Disable this
field by unchecking the box). Default is disabled.
4. Click
to save your settings.
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Display DTMF Digits
A feature on the IP phones allows users to enable or disable DTMF (dual-tone multi-frequency)
digits to display to the IP phone when using the keypad to dial, or when dialing from a speeddial
key.
DTMF is the signal sent from the phone to the network that you generate when you press the
phone’s touch keys. This is also known as “touchtone” dialing. Each key you press on your phone
generates two tones of specific frequencies. One tone is generated from a high-frequency group of
tones and the other from a low frequency group.
If you enable the Display DTMF Digits parameter, the digits you are dialing from the keypad or
from a speeddial key display to the IP phone’s LCD display. This parameter is disabled by default
(no digits display when dialing).
You can enable the "Display DTMF Digits" parameter using the Aastra Web UI.
Configuring Display of DTMF Digits
Aastra Web UI
Use the following procedure to configure the display of DTMF digits on the IP phone.
Note: "Display DTMF Digits" is disabled by default.
1. Click on Basic Settings->Preferences->General.
2. Enable the "Display DTMF Digits" field by checking the check box.
Disable this field by unchecking the box). Default is disabled.
3. Click
to save your settings.
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Call Waiting
The call waiting feature notifies the user on an active call, of a new incoming call. You can
disable the call waiting feature, so that the new incoming call is automatically rejected by the
phone with a busy message.
If you disable call waiting on the phone, and the user is on a call, any further incoming calls
receive busy unless “Call Forward Busy” or “Call Forward No Answer and Busy” is
configured on the phone (for information on
according to the rule configured. The phone can only:
•
transfer the currently active call
•
•
or
accept transferred calls if there is no active calls.
If call waiting is disabled:
•
•
•
intercom calls are treated as regular incoming calls and are rejected.
pre-dialing with live dial pad disabled still accepts incoming calls.
the “Incoming Call Interrupts Dialing” parameter is ignored because the incoming call is
•
•
the Missed Calls List does not get updated with details of calls.
the Blind Transfer feature on the phone may not work if two calls are made to the phone at
one time.
You can disable call waiting using the configuration files or the Aastra Web UI.
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Enabling/Disabling Call Waiting
Aastra Web UI
Use the following procedure to enable or disable Call Waiting on the IP phone.
Note: "Call Waiting" is enabled by default.
1. Click on Basic Settings->Preferences->General.
2. Call Waiting is enabled by default. If required, disable the "Call Waiting" field by unchecking
the check box.
3. Click
to save your settings.
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Play Call Waiting Tone
You can enable or disable the playing of a call waiting tone when you are on an active call and a
new call comes into the phone.
You can configure this feature using the Aastra Web UI.
Configuring Call Waiting Tone
Aastra Web UI
Use the following procedures to configure a call waiting tone on the IP phone.
Note: "Play Call Waiting Tone" is enabled by default.
1. Click on Basic Settings->Preferences->General.
2. A call waiting tone is enabled by default. If required, disable the "Play Call Waiting Tone"
field by unchecking the check box.
3. Click
to save your settings.
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Stuttered Dial Tone
You can enable or disable the playing of a stuttered dial tone when there is a message waiting on
the IP phone.
You can configure this feature using the Aastra Web UI.
Configuring Stuttered Dial Tone
Aastra Web UI
Use the following procedures to configure stuttered dial tone on the IP phone.
Note: "Stuttered Dial Tone" is enabled by default.
1. Click on Basic Settings->Preferences->General.
2. Stuttered dial tone is enabled by default. If required, disable the "Stuttered Dial Tone" field
by unchecking the check box.
3. Click
to save your settings.
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XML Beep Support
Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone
receives an XML application using the "XML Beep Support" field at the path Basic
Settings->Preferences->General. If you disable this feature, then no beep is heard when the
XML application arrives to the phone.
If your System Administrator has set a value for this feature in a custom XML application or in
the configuration files, the value you set in the Aastra Web UI overrides the Administrator’s
setting. Setting and saving the value in the Aastra Web UI applies to the phone immediately.
Configuring XML Beep Support
Aastra Web UI
Use the following procedures to configure an XML beep on the IP phone.
Note: "XML Beep Support" is enabled by default.
1. Click on Basic Settings->Preferences->General.
2. "XML Beep Support" is enabled by default. If required, disable the "XML Beep Support"
field by unchecking the check box.
3. Click
to save your settings.
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Status Scroll Delay
Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time
delay, in seconds, between the scrolling of each status message on the phone. You can specify this
setting in the "Status Scroll Delay (seconds)" field at the path Basic
Settings->Preferences->General. The default time is 5 seconds for each message to display before
scrolling to the next message. You can increase or decrease this time as required. Setting and
saving the value in the Aastra Web UI applies to the phone immediately.
Configuring Status Scroll Delay
Aastra Web UI
Use the following procedures to specify a status scroll delay on the IP phone.
1. Click on Basic Settings->Preferences->General.
2. Enter a value in the "Status Scroll Delay (seconds)" field. Valid values are: 1 to 25 seconds.
Default is 5.
3. Click
to save your settings.
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Incoming Call Interrupts Dialing
The 6751i has a feature you can enable or disable called "Incoming Call Interrupts Dialing".
This feature is disabled by default. If you are dialing out on your phone, and you receive an
incoming call at the same time, the incoming call goes to an available line and the LED blinks to
let you know where the call was placed by the phone. If there is no line available to take the call,
a busy signal is sent to the caller. The LCD continues to display the number you were dialing.
If “Incoming Call Interrupts Dialing” is enabled, the incoming call interrupts your dialing
sequence and displays to the phone’s LCD for you to answer. You have a choice to ignore the
incoming call. If you choose to answer the incoming call, you can answer the call, finish the call,
and then hang up. You can still go back to the original outgoing call and finish dialing out.
You can enable or disable this parameter in the Aastra Web UI at the path Basic
Settings->Preferences->General.
Notes: Notes:
1. On a 6751i, you must use the down arrow key to ignore the call. To answer the
call, lift the handset or press the Speaker Key.
2. If you disable this field, and the phone receives an incoming call while you are
dialing an outgoing call, you can pick up the call and perform transfer or
conference as required.
Transfer/Conference Call Behavior
If you are dialing the phone to transfer or conference a call, and your phone receives an
incoming call, your dialing is never interrupted (regardless of whether the “Incoming Call
Interrupts Dialing” is enabled or disabled). For Transfer and Conference, the incoming calls
always go to an available line (other than the one you are using for dialing) and the incoming
call’s line LED blinks. The LCD still displays your dialing screen.
Intercom Behavior
If “Incoming Call Interrupts Dialing” is enabled and you are dialing an outgoing Intercom
call, the enabled interrupt setting takes precedence over an enabled “Allow Barge In” setting.
The incoming call interrupts your dialing on an outgoing intercom call. On an incoming
intercom call, the enabled “Allow Barge In” and “Auto-Answer” occurs while you are dialing to
transfer or conference the call. However, the incoming call goes to an available idle line, and the
LED blinks while you are dialing the second half of the conference or transfer.
If “Incoming Call Interrupts Dialing” is disabled, an incoming intercom goes to an available
idle line and the LED blinks for that line. The phone answers the call under all conditions.
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Configuring "Incoming Call Interrupts Dialing"
Aastra Web UI
Use the following procedures to configure "Incoming Call Interrupts Dialing" on the IP Phone.
Note: "Incoming Call Interrupts Dialing" is disabled by default.
1. Click on Basic Settings->Preferences->General.
2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this
field by unchecking the box). Default is disabled.
3. Click
to save your settings.
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Switch UI Focus to Ringing Line
You can configure a feature on the 6751i that controls the behavior of the phone when it receives
an incoming call when it is already in a connected call. When a call comes into the phone, and
the phone is already on a connected call, the phone switches focus to the ringing line to enable
the user to see who is calling them. You can turn off this functionality so that the phone stays
focused on the connected call. You can do this using the Switch Focus to Ringing Line
parameter in the Aastra Web UI.
Configuring “Switch Focus to Ringing Line” Using the Aastra Web UI
Aastra Web UI
Use the following procedure to enable or disable the “Switch Focus to Ringing Line” using the
Aastra Web UI.
1. Click on Basic Settings->Preferences->General.
2. The “Switch Focus to Ringing Line” field is enabled by default. To disable this field,
uncheck the box.
3. Click
to save your settings.
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Goodbye Key Cancels Incoming Calls
The 6751i has a feature that allows you to configure the Goodbye key to drop a second incoming
call or ignore incoming calls presented to the phone when you are on an active call. The parameter
is called "Goodbye Key Cancels Incoming Call" and is configurable via the Aastra Web UI.
If you enable this parameter, which is the default, pressing the Goodbye key rejects calls coming
into the phone while you are on an active call. When you disable this parameter, pressing the
Goodbye key hangs up the active call.
If you disable this feature, and the phone receives another call when an active call is already
present, the 6751i displays "3Ignore Answer 4" on the LCD. For the 6751i, you must use the
Right and Left arrow keys to answer or ignore the call.
A User can set this parameter using only the Aastra Web UI.
Configuring Goodbye Key to Cancel Incoming Calls
Aastra Web UI
Use the following procedure to configure the Goodbye key to cancel incoming calls on the IP
Phone.
Note: "Goodbye Key Cancels Incoming Call" is enabled by default.
1. Click on Basic Settings->Preferences->General.
2. The "Goodbye Key Cancels Incoming Call" field is enabled by default. If required, disable
this field by unchecking the check box.
3. Click
to save your settings.
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Using the Goodbye Key to Cancel Incoming Calls Feature
IP Phone UI
IF
THEN
"Goodbye Key Cancels Incoming
Call" is enabled AND a second call
comes in while you are on an active
call,
press the Goodbye key to reject the
second incoming call.
"Goodbye Key Cancels Incoming
Call" is disabled AND a second call
press the Goodbye key to hang up
on the active call so you can answer
comes in while you are on an active the second incoming call.
call,
"Goodbye Key Cancels Incoming
Call" is disabled AND a second call
press the Left Arrow key to ignore
the second incoming call and remain
comes in while you are on an active on the active call
call,
OR
press the Right Arrow key to
answer the second incoming call.
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Incoming Intercom Call Features
Incoming Intercom
By default, the IP phone allows incoming intercom calls to be automatically answered without
having to set up an Icom key on your phone. The phone automatically plays a warning tone when
it receives an incoming intercom call. It also mutes the microphone. If the intercom call comes into
the phone while an active call is already present, the phone puts the active call on hold and answers
the intercom call.
You can change the behavior of how the phone handles incoming intercom calls by enabling/
disabling specific parameters using the Aastra Web UI. The following table describes these
features.
Incoming Intercom
Features in
Aastra Web UI
Description
Microphone Mute
Allows you to enable or disable the microphone
on the IP phone for Intercom calls made by the
originating caller.
Auto Answer
Allows you to enable or disable the IP phone to
automatically answer an Intercom call. If
auto-answer is enabled on the IP phone, the
phone plays a tone (if "Play Warning Tone" is
enabled) to alert the user before answering the
intercom call. If auto-answer is disabled, the
phone rejects the incoming intercom call and
sends a busy signal to the caller.
Your Administrator can set a time period delay
before the phone automatically answers. Contact
your System Administrator for more information.
Play Warning Tone
Allow Barge In
Allows you to enable or disable a warning tone to
play when the phone receives an incoming
intercom call on the phone.
Allows you to enable or disable how the phone
handles incoming intercom calls while the phone
is on an active call.
Microphone Mute
You can mute or unmute the microphone on the IP phone for intercom calls made by the
originating caller. If you want to mute the intercom call, you enable this feature. If you want to
unmute (or hear the intercom call), you disable this feature. "Microphone Mute" is enabled by
default.
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Auto-Answer/Play Warning Tone
The auto-answer feature on the IP phone allows you to enable or disable automatic answering
for an Intercom call. If “Auto-Answer” is enabled, the phone automatically answers an incoming
intercom call. If “Play Warning Tone” is also enabled, the phone plays a tone to alert you before
answering the intercom call. If “Auto-Answer” is disabled, the phone rejects the incoming
intercom call and sends a busy signal to the caller.
"Auto-Answer" and "Play Warning Tone" are enabled by default.
Note: Your Administrator can set a time period delay before the phone
automatically answers. Contact your System Administrator for more information.
Allow Barge In
You can configure whether or not the IP phone allows an incoming intercom call to interrupt an
active call. The “Allow Barge In” parameter controls this feature. When you enable the this
parameter, which is the default value, an incoming intercom call takes precedence over any
active call, by placing the active call on hold and automatically answering the intercom call.
When you disable this parameter, and there is an active call, the phone treats an incoming
intercom call like a normal call and plays the call warning tone. "Allow Barge In" is enabled by
default.
Configuring Incoming Intercom Settings
Aastra Web UI
Use the following procedure to configure incoming Intercom settings on the IP phone.
1. Click on Basic Settings->Preferences->Incoming Intercom Settings.
2. The "Auto-Answer" field is enabled by default. The automatic answering feature is turned
on for the IP phone for answering Intercom calls. To disable this field, uncheck the box.
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Note: If the Auto-Answer field is not checked (disabled), the phone rejects the
incoming intercom call and sends a busy signal to the caller.
3. The "Microphone Mute" field is enabled by default. The microphone is muted on the IP
phone for Intercom calls made by the originating caller. To disable this field, uncheck the box.
4. The "Play Warning Tone" field is enabled by default. If “Auto-Answer” is enabled, the phone
plays a warning tone when it receives in incoming intercom call. To disable this field, uncheck
the box.
5. The "Allow Barge In" field is enabled by default. If “Allow Barge In” is enabled, the phone
puts an active call on hold and answers the incoming Intercom call. To disable this field,
uncheck the box.
6. Click
to save your settings.
Using Redial Key for “Last Number Redial”
The IP phone has an enhanced redial user interface that allows a user to quickly redial the last
number that was dialed out from the phone. You can:
•
•
Press the REDIAL button twice to redial the last number dialed.
Press the REDIAL button once, scroll the list of numbers, then press the REDIAL button again
to dial the number that displays on the screen.
The “last number redial” feature for the Redial key is static and is not configurable.
Group RTP Paging (Receiving End Only)
You can configure the phone to allow it to receive a Real Time Transport Protocol (RTP) stream to/
from pre-configured multicast address(es) without involving SIP signaling. This is called Group
Paging on the IP phones. You can specify up to 5 listening multicast addresses to listen for on the
network.. This feature is configurable using the Aastra Web UI only.
The 6751i in the local network listens for RTP on the preconfigured multicast address. The Phone
displays the “Paging” message to the phone’s LCD. It uses the G711 uLaw CODEC for multicast
RTP.
The recipient can drop the incoming page if required. The recipient can also set Do Not Disturb
(DND) to ignore any incoming pages.
For incoming RTP multicasts, the ringing display is dependant on the setting for the “Allow
is no other call on the phone, then the paging is automatically played via the default audio device.
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If there is an existing call on the phone, the call initially displays in the ringing state. The user
has the option to accept/ignore the call. If the “Allow Barge-In” parameter is enabled, the RTP
multicast call barges in, and any existing calls are put on hold.
If an RTP multicast session already exists on the phone, and the phone receives another
incoming RTP multicast session, the priority is given to the first multicast session and the second
multicast session is ignored. The behavior for the incoming calls in this case is also based on the
setting for the “Allow Barge-in” parameter. The incoming call is handled as if there were an
existing call already on the phone.
Configuring Group RTP Paging
Aastra Web UI
Use the following procedure to configure RTP streaming on the receiving end for Paging
applications using the Aastra Web UI.
1. Click on Basic Settings->Preferences->Group Paging RTP Settings.
2. In the “Paging Listen Addresses” text box, enter the multicast IP address(es) and port
number on which the phone listens for incoming multicast RTP packets.
Enter the IP address in dotted decimal format.
(for example, 239.0.1.15:10000,239.0.1.20:15000)
If this field is blank, the Paging Listening capability is disabled on the phone.
3. Click
to save your settings.
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LLDP ELIN
The 6751i IP Phone supports Link Layer Discovery Protocol for Media Endpoint Devices
(LLDP-MED), and Explicit Congestion Notification (ECN) Emergency Location Identification
Number (ELIN). LLDP ELIN allows the phone to use the location information sent by the switch,
as a caller ID for making emergency calls.
Note: If the phone receives location information in ECN ELIN format (10 to 25
numeric string), the phone replaces the caller ID SIP header with the ECN ELIN
value and the SIP URI does not change. The phone determines if this is an
emergency number by checking the emergency dial plan configured on the
phone.
You can enable or disable the LLDP ELIN on the IP Phones using the Aastra Web UI.
For more information about LLDP-MED and LLDP ELIN, contact your System Administrator.
Configuring LLDP ELIN
Aastra Web UI
Use the following procedure to enable or disable LLDP ELIN using the Aastra Web UI.
1. Click on Basic Settings->Preferences->General.
2. The "Use LLDP ELIN" field is enabled by default. If required, disable this field by
unchecking the check box.
3. Click
to save your settings.
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Available Features Enabled by Administrators
There are features on your IP Phone that you can use ONLY if an Administrator has enabled
them on your phone. Those features are described in this section. Contact your System
Administrator for more information.
Missed Call Summary Subscription
A feature on the IP phones allows missed calls that have been redirected by the server, to be
incremented in the missed calls indicator on the phone it was initially directed to. This feature is
called the Missed Call Summary Subscription and can be configured by your System
Administrator. For this feature to work, you must configure voicemail on the phone that the call
was initially directed to.
For example, phones A, B, and C are connected to the server. Your Administrator configures the
server to direct calls coming into phone B (which has voicemail configured) to be forwarded to
phone C. When phone A calls phone B, the server forwards the call to phone C. With the Missed
Call Summary Subscription enabled, phone B receives notification from the server that the
call was forwarded and the missed calls indicator is incremented on phone B. See the illustration
below.
Phone A
Phone C
B fowards call to C
A calls B
Phone B
Missed calls indicator increments on phone B.
: Voicemail must be configured on phone B.
Note:
Note: Your System Administrator can configure the Missed Call Summary
Subscription feature on your phone on a global basis only.
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Customizable Callers List Key
Your System Administrator can specify an XML URI that creates a custom Callers List application
for your phone. When you press the Callers List key, the phone accesses a custom XML URI
Callers List instead of the standard Callers List. Contact your System Administrator for more
information.
Autodial (Hotline and Warmline)
Your System Administrator can configure an autodial feature on your phone. If autodial is enabled,
the phone automatically dials a preconfigured number whenever it is off-hook. Depending on the
configuration specified by your Administrator, the Autodial functions as either a “hotline”, or as a
“warmline,” as follows:
•
•
Hotline: The IP phone immediately dials a preconfigured number when you lift the handset.
Warmline: The IP phone waits for a specified amount of time after you lift the handset before
dialing a preconfigured number. If you do not dial a number within the time allotted, then the
IP phone begins to dial the number.
The Autodial feature is available on a global basis only on the 6751i. Contact your System
Administrator for more information.
Notes:
1. Any speeddial numbers that you configure on your IP phone are not affected
by autodial settings.
2. If Autodial is configured on your phone, the phone does not accept conference
calls, transferred calls, and/or intercom calls.
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Answer and Ignore Softkeys for XML Applications
If you are accessing XML applications on your phone and a call comes in, your System
Administrator can create "Answer" and "Ignore" keys that you can use to either answer the
incoming call, or ignore it..
An XML application can display
here while a call is coming in.
Ignore Answer
When the 3 Ignore Answer 4 keys display, you can press the Right Arrow key (Answer) to
answer the incoming call without disturbing the current XML application. When you answer the
call, the 3 Ignore Answer 4 keys disappear from the LCD. Pressing the Left Arrow key
(Ignore) ignores the incoming call without disturbing the current XML application. Contact your
System Administrator for more information.
Playing a WAV File On Your Phone
If enabled by your Administrator, the 6751i IP Phone can play a WAV file. A WAV file is an
audio file format standard for storing an audio bit stream on a system in raw, uncompressed
format or compressed format to reduce the file size.
A WAV file is streamed to the phone using the HTTP protocol.
The WAV feature supports the following:
•
•
•
•
•
•
Streaming of the WAV file to allow it to be locally played
Allows you to abort the audio streaming by pressing the Goodbye key on the phone.
Supports the HTTP file download protocol
Supports the aLaw and uLaw codecs
Plays the WAV file only if the phone is idle.
WAV audio file starts only when 4 seconds of the audio data (or the complete file) has been
accumulated.
•
Follows the standard phone behavior of speaker/head set/hand set.
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IP Phone UI Screen During WAV Streaming
The 6751i screen displays the following during WAV streaming.
Streaming
00:10
To abort the WAV streaming, press any of the following:
•
•
Goodbye key
Drop softkey
You can also place the handset (if in use) on hook.
Using the Keypad During Active XML Applications
If enabled by your Administrator, the 6751i IP Phone can allow you to continue using your keypad
keys during active XML applications on your phone. This feature is applicable only when your
phone is in the connected state. By default, the phone suppresses dialpad events when an XML
object is in focus, so your Administrators must enable the keypad to be used during active XML
applications. Contact your System Administrator for more information.
Key Redirection
Conference, Transfer, Redial, Intercom Keys and Voicemail Option
If enabled by your Administrator, the Conference, Transfer, Redial, and Intercom keys, as well as
the Voicemail option, can be redirected to XML scripts.This allows the server to provide the phone
with Redial, Transfer (Xfer), Conference (Conf), and Intercom (Icom) key features, and the
Voicemail option feature, rather then accessing them from the phone-side. By default, the
server-side keys function the same as the phone-side key features.
Notes:
1. On the 6751i, if XML key redirection is enabled, the Xfer and Conf
menu items perform redirection.
2. Key remapping takes precedence over redirecting.
3. Disabling the redial, conference, or transfer features on the phone
also disables the redirection of these keys.
Contact your System Administrator for more information about this feature.
Services Key
If enabled by your Administrator, the Services Menu on the 6751i IP Phone can be redirected to an
XML script. This allows the server to provide the phone with available options, rather then
accessing them from the phone-side. You access the XML script by selecting the Services Menu.
You can still access the Services Menu from the phone-side by pressing and holding the Services
Key to display the phone-side Services Menu.
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IMPORTANT NOTES
•
•
•
If no Options URI script is configured, the local Options Menu on the phone displays as
normal.
If you configure password access to the Options Menu, this password is required when
accessing the local Option Menu, but is not required for the Services Key redirection feature.
Pressing the Options Menu for redirection from the server does not interfere with normal
operations of the phone (for example, pressing the options menu when on a call does not
affect the call).
•
•
If the phone is locked, you must unlock the phone before accessing the Options Menu
redirect feature. After pressing the Services Key, the phone displays a screen that allows you
to unlock the phone before continuing.
On the 6751i, the redirection feature works after selecting the Services Menu. To display the
original Options Menu, press and hold the Services Key.
Contact your System Administrator for more information about this feature.
XML Applications and Off-Hook Interaction
If enabled by your Administrator, the 6751i can be prevented from going into the off-hook/
dialing state when the handset is off-hook and the call ends. This feature is disabled by default
and must be enabled by your Administrator. The disabled behavior is as follows:
You are in a call using the handset and the phone displays an XML application. The far-end
terminates the call, and a new XML application gets pushed/pulled onto the display. Since the
handset is off-hook and in idle mode, the "offhook idle timer" starts. When this timer expires, the
phone applies dial tone and moves to the off-hook/dialing state, which then destroys the XML
application that was being displayed.
Contact your System Administrator for more information about this feature.
“Hold” Feature Enhancement (for Broadsoft Servers)
The Hold feature allows you to put an active call on “hold,” then retrieve the call later. This
enhancement is intended for IP phones operating with servers that support RFC3264 (for
example, Broadsoft). If a server does not support RFC3264, then the IP phones do not use
RFC3264 functionality.
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Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft
Client Management System (CMS)
If enabled by an Admibnistrator, the 6751i has authentication support when using HTTP or
HTTPS as download protocols (as per RFC 2617). When a phone is connected to a Broadsoft
Server using the CMS tool, a LOGIN key displays. Pressing the LOGIN key displays a login
screen with Username and Password. Username can be up to 40 characters and Password can be
up to 20 characters. A System Administrator can optionally configure a Domain Name to be used
as the Username (e.g. [email protected]). A user can navigate the screen using the
navigation keys (arrow keys) on the phone. The screen provides a SUBMIT key for submission of
the field information, and a CANCEL key for exiting the login screen. Appropriate messages
display if the phone reaches a timeout while trying to connect to the server, or if a Username or
Password are incorrect.
Once the login information for a specific user is entered and accepted by the server, the phone
reboots and downloads the user profile.
IP Phone UI When Broadsoft CMS is Enabled
When the Broadsoft CMS feature is enabled on the IP Phone, the following screens display:
9054550055
Login Screen
Sat Jun 8 2:55pm
=Log In
Please Enter:
Username: _
=Next
Username Screen
=Submit
=Submit
Please Enter:
Password: _
=Cancel
Password Screen
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Troubleshooting Solutions
Why is my display blank?
Ensure that power is being provided to your phone. Make sure your phone is plugged into a
power source.
Why is my speakerphone not working?
If you press the
phone has been set up so that you can alternate between the speakerphone and the handset by
pressing
button and the speaker light stays on steady and you hear dial tone, the
Speaker
.
Speaker
Why can’t I get a dial tone?
Check for any loose connections and that the phone has been installed properly. For installation
instructions, please refer to the “Installation and Setup” section in the Aastra 6751i Installation
Guide provided with your phone.
Why doesn’t my phone ring?
Check the ring volume on your phone. It may be turned down or turned off. To adjust the ringer
volume setting, press the volume button when the phone is on-hook and idle. For more
information, refer to the “Adjusting Volume section” in the
Aastra 6751i Installation Guide provided with your phone.
Why is the light not coming on with a new Voice Mail Message?
Your phone system or service provider must provide “Visual” Message Waiting service for this
function to work. Check with your System Administrator for more information.
How do I find the IP address of my phone?
Instructions on where to find the IP address of your phone can be found in this guide in the
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How do I change my user password?
You can change the user password from the IP phone UI or the Aastra Web UI.
IP Phone UI
Services
1. Press the
key and select "Options List" from the Menu.
2. Select User Password and press 4.
3. Enter the current user password and press 4.
4. Enter the new user password and press 4.
5. Re-enter the new user password and press 4.
A message, "Password Changed" displays on the screen.
Aastra Web UI
1. Click on Operation->User Password.
2. In the "Current Password" field, enter the current user password.
Note: By default, the user name is “user” (all lowercase) and the password field
is left blank. If you have forgotten your password, contact your System
Administrator for assistance.
3. In the "New Password" field, enter the new user password.
4. In the "Password Confirm" field, enter the new user password again.
5. Click
to save your changes.
For information on how to access the Aastra Web UI, go to the section “Using the Aastra Web UI”
Why does my phone display "Bad Encrypted Config"?
The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled
but the decryption process has failed.
Report this error to your System Administrator.
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How do I restart the IP phone?
IP Phone UI
Services
1. Press the
key and select "Options List" from the Menu.
2. Use the
key to scroll down the list of options to Phone Status and press the 4 key to
key to scroll to the Restart Phone option.
select.
3. Press the
Press the 4. key to confirm and restart the phone. If you do not wish to restart your phone, press
the 3key to cancel.
Note: Your phone will be out of service temporarily during the restart and
downloading process.
Aastra Web UI
1. Click on Operation->Reset.
2. Click
.
3. Click OK at the confirmation prompt.
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How do I lock my phone?
You can lock your phone to prevent the phone from being used or configured. You can lock the
phone using any of the following:
•
•
At the path Options->Phone Lock on the IP Phone UI.
At the path Operations->Phone Lock on the Aastra Web UI.
Use the following procedure to lock an IP phone using the IP Phone UI.
IP Phone UI
Lock the Phone
Services
1. Press the
key and select "Options List" from the Menu.
2. Select Phone Lock and press 4.
3. Press 4to set the phone to lock.
Services
4. Press
on the phone.
The following message displays:
"Phone is locked".
Unlock the Phone
Services
1. Press the
key and select "Options List" from the Menu.
2. Enter your user password and press 4.
The phone unlocks.
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.
Aastra Web UI
1. Click on Operation->Phone Lock.
Lock the Phone
2. In the "Lock the Phone?" field, click
.
The phone locks dynamically and displays the following message:
"Phone is locked".
Unlock the Phone
3. Click on Operation->Phone Lock.
4. In the "Unlock the Phone?" field, click
.
The phone unlocks dynamically and displays the following message:
"Phone is unlocked".
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Limited Warranty
Aastra Telecom warrants this product against defects and malfunctions during a one (1) year
period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom
shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no
charge, if returned within the warranty period.
If replacement parts are used in making repairs, these parts may be refurbished, or may contain
refurbished materials. If it is necessary to replace the telephone set, it may be replaced with a
refurbished telephone of the same design and color. If it should become necessary to repair or
replace a defective or malfunctioning telephone set under this warranty, the provisions of this
warranty shall apply to the repaired or replaced telephone set until the expiration of ninety (90)
days from the date of pick up, or the date of shipment to you, of the repaired or replacement set, or
until the end of the original warranty period, whichever is later. Proof of the original purchase date
is to be provided with all telephone sets returned for warranty repairs.
Exclusions
Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any
particular telephone company. This warranty does not extend to damage to products resulting from
improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural
causes such as storms or floods, after the telephone is in your possession.
Aastra Telecom shall not be liable for any incidental or consequential damages, including, but not
limited to, loss, damage or expense directly or indirectly arising from the customers use of or
inability to use this telephone, either separately or in combination with other equipment. This
paragraph, however, shall not apply to consequential damages for injury to the person in the case
of telephones used or bought for use primarily for personal, family or household purposes.
This warranty sets forth the entire liability and obligations of Aastra Telecom with respect to
breach of warranty, and the warranties set forth or limited herein are the sole warranties and are in
lieu of all other warranties, expressed or implied, including warranties or fitness for particular
purpose and merchantability.
Warranty Repair Services
Should the set fail during the warranty period;
In North America, please call 1-800-574-1611 for further information.
Outside North America, contact your sales representative for return instructions.
You will be responsible for shipping charges, if any. When you return this telephone for warranty
service, you must present proof of purchase.
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After Warranty Service
Aastra Telecom offers ongoing repair and support for this product. This service provides repair
or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge.
You are responsible for all shipping charges. For further information and shipping instructions;
In North America, contact our service information number: 1-800-574-1611.
Outside h America, contact your sales representative.
Note: Repairs to this product may be made only by the manufacturer and its
authorized agents, or by others who are legally authorized. This restriction
applies during and after the warranty period. Unauthorized repair will void the
warranty.
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Appendix A - Time Zone Codes
The following table identifies the time zone name and time zone code to use on the IP phone.
Time Zone Name/Time Zone Code Table
Time Zone Name
Time Zone Code
AD-Andorra
AE - United Arab Emirates (Dubai)
AG-Antigua
AI-Anguilla
AL-Tirane
CET
GST
AST
AST
CET
AST
ART
BST
CET
LHS
EST
EST
EST
CST
EST
EST
CST
CST
WST
AST
AZT
AN-Curacao
AR-Buenos Aires
AS-Pago Pago
AT-Vienna
AU-Lord Howe
AU-Tasmania
AU-Melbourne
AU-Sydney
AU-Broken Hill
AU-Brisbane
AU-Lindeman
AU-Adelaide
AU-Darwin
AU-Perth
AW-Aruba
AZ - Azerbaijan (Baku)
BA-Sarajevo
BB-Barbados
BE-Brussels
BG-Sofia
BM-Bermuda
BO-La Paz
BR-Noronha
BR-Belem
BR-Fortaleza
BR-Recife
BR-Araguaina
BR-Maceio
BR-Sao Paulo
BR-Cuiaba
BR-Porto Velho
BR-Boa Vista
BR-Manaus
BR-Eirunepe
BR-Rio Branco
BS-Nassau
BY-Minsk
EET
AST
CET
EET
AST
BOT
FNT
BRT
BRT
BRT
BRS
BRT
BRS
AMS
AMT
AMT
AMT
ACT
ACT
EST
EET
CST
BZ-Belize
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Time Zone Name
Time Zone Code
CA-Newfoundland
CA-Atlantic
CA-Eastern
CA-Saskatchewan
CA-Central
CA-Mountain
CA-Pacific
CA-Yukon
NST
AST
EST
EST
CST
MST
PST
PST
CET
CKS
CLS
EAS
CST
COS
CST
CST
EES
CET
CH-Zurich
CK-Rarotonga
CL-Santiago
CL-Easter
CN-China
CO-Bogota
CR-Costa Rica
CU-Havana
CY-Nicosia
CZ-Prague
DE-Berlin
CET
CET
AST
AST
DK-Copenhagen
DM-Dominica
DO-Santo Domingo
EE-Tallinn
ES-Madrid
ES-Canary
EET
CET
WET
FI-Helsinki
FJ-Fiji
FK-Stanley
FO-Faeroe
FR-Paris
EET
NZT
FKS
WET
CET
GB-London
GB-Belfast
GMT
GMT
AST
GET
GFT
CET
AST
EET
GST
CST
CST
GYT
GD-Grenada
GE - Georgia (Tbilisi)
GF-Cayenne
GI-Gibraltar
GP-Guadeloupe
GR-Athens
GS-South Georgia
GT-Guatemala
GU-Guam
GY-Guyana
HK-Hong Kong
HN-Tegucigalpa
HR-Zagreb
HT-Port-au-Prince
HU-Budapest
HKS
CST
CET
EST
CET
IE-Dublin
IS-Reykjavik
IT-Rome
GMT
GMT
CET
JM-Jamaica
JP-Tokyo
EST
JST
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Time Zone Name
Time Zone Code
KY-Cayman
EST
LC-St Lucia
LI-Vaduz
LT-Vilnius
LU-Luxembourg
LV-Riga
AST
CET
EET
CET
EET
MC-Monaco
MD-Chisinau
MK-Skopje
MQ-Martinique
MS-Montserrat
MT-Malta
MU - Mauritius
MX-Mexico City
MX-Cancun
CET
EET
CET
AST
AST
CET
MUT
CST
CST
CST
CST
MST
MST
MST
PST
MX-Merida
MX-Monterrey
MX-Mazatlan
MX-Chihuahua
MX-Hermosillo
MX-Tijuana
NI-Managua
NL-Amsterdam
NO-Oslo
NR-Nauru
NU-Niue
CST
CET
CET
NRT
NUT
NZS
CHA
NZ-Auckland
NZ-Chatham
OM - Oman (Muscat)
GST
PA-Panama
PE-Lima
PL-Warsaw
PR-Puerto Rico
PT-Lisbon
PT-Madeira
PT-Azores
PY-Asuncion
EST
PES
CET
AST
WET
WET
AZO
PYS
RO-Bucharest
RU-Kaliningrad
RU-Moscow
RU-Samara
RU-Yekaterinburg
RU-Omsk
RU-Novosibirsk
RU-Krasnoyarsk
RU-Irkutsk
EET
EET
MSK
SAM
YEK
OMS
NOV
KRA
IRK
RU-Yakutsk
YAK
VLA
SAK
MAG
PET
ANA
RU-Vladivostok
RU-Sakhalin
RU-Magadan
RU-Kamchatka
RU-Anadyr
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Time Zone Name
Time Zone Code
SE-Stockholm
SG-Singapore
SI-Ljubljana
SK-Bratislava
SM-San Marino
SR-Paramaribo
SV-El Salvador
CET
SGT
CET
CET
CET
SRT
CST
TR-Istanbul
TT-Port of Spain
TW-Taipei
EET
AST
CST
UA-Kiev
EET
EST
CST
MST
PST
AKS
HAS
HST
UYS
US-Eastern
US-Central
US-Mountain
US-Pacific
US-Alaska
US-Aleutian
US-Hawaii
UY-Montevideo
VA-Vatican
CET
CET
YU-Belgrade
A-4
Model 6751i IP Phone User Guide
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Index
dialpad, live 23
Numerics
6751i
Directory List
downloading to phone 69
star codes for 81
directory list 59
downloading to PC 69
sorting 60
A
Aastra Web UI
Basic Settings parameters 14
Operaton parameters 14
phone status 14
DND, enabling/disabling 76
documentation 1
DTMF digits, displaying 83
DTMF, suppressing playback 81
about this guide 1
account configuration 76
E
allow barge-in, for intercom 96
answer and ignore softkeys 102
auto-answer, for intercom 96
autodial (hotline and warmline) 101
emergency dial plan, defining 40
F
features, 6751i 2
C
G
call forward, enabling/disabling 78
getting started 3
call waiting tone, playing 86
Goodbye key cancels incoming call 93
configuring 93
call waiting, enabling/disabling 84
callers list 70
using 94
downloading to phone 75
group RTP paging 97
callers list key, customizable 101
calls, ending 58
H
Hold feature enhancement 104
calls, handling 54
HTTP/HTTPS and CMS 105
calls, making 50
calls, managing 59
I
calls, placing on hold 54
calls, receiving 53
idle screens 5
incoming call interrupts dialing 90
incomplete configuration 6
Installation 8
calls, transferring 56
conference calls, making 57
conference key 49
installation and setup, 6751i 2
conferencing, server-side 57
contrast level 23
intercom calls
incoming call features 95
Introduction 109
D
IP address of the phone 16
IP address, finding 16
date format 24
daylight savings time (DST) 26
dial plan, emergency 40
dial tones, stuttered 87
dialing a number 50
K
key redirection 103
keys
Model 6751i IP Phone User Guide
Index-1
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Index
as conference key 48
as transfer key 48
prefix 42
speeddial key, creating from phone keypad 42
speeddial keys, editing 46
star codes 81
L
language
keypad input characters 31
starting up the phone 3
status scroll delay 89
language input 30
latin 2 character set 35
overview 28
specifying on IP phone 28
swapping calls 58
switch UI focus to ringing line 92
T
last number redial 97
live dialpad 23
time and date 24
time format 24
time zone 25
LLDP ELIN 99
lock/unlock the phone 109
locking/unlocking the phone 39
troubleshooting solutions 106
changing password 107
display blank 106
M
finding IP address 106
locking/unlocking phone 109
no dial tone 106
no light for VM message 106
no ring 106
microphone mute, for intercom 95
missed call summary subscription 100
N
no service 7
no speakerphone 106
phone displays "Bad Encrypted Config"? 107
restarting phone 108
O
options, setting 10
P
U
password, resetting user’s 37
user password 36
phone status 36
using the 6751i 8
plugging in the phone 3
V
voicemail 53
R
redial 51
W
warning tone, for Intercom 96
warranty, limited 109
WebApps 81
requirements, 6751i 2
restarting the phone 38
ring tone sets 21
ring tones 20
X
RTP paging, group 97
XML beep support 88
S
speakerphone, using 50
speeddial
keys, creating 42
Index-2
Model 6751i IP Phone User Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Download from Www.Somanuals.com. All Manuals Search And Download.
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result
from unauthorized and/or unlawful use.
While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical
or editorial errors or omissions contained within this documentation. The information contained
in this documentation is subject to change without notice.
Copyright 2008 Aastra Telecom. www.aastra.com
All Rights Reserved.
Download from Www.Somanuals.com. All Manuals Search And Download.
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