Whirlpool Washer Dryer 4322616 User Manual

CONSUMER SERVICES TECHNICAL  
EDUCATION GROUP PRESENTS  
AM-5  
APARTMENT MAINTENANCE SERIES  
LAUNDRY  
PRODUCTS  
JOB AID  
Part No. 4322616  
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TABLEOFCONTENTS  
INTRODUCTION .................................................................................. II  
TABLE OF CONTENTS...................................................................... III  
SAFETY ............................................................................................ VIII  
SECTION ONE - DIRECT DRIVE WASHER  
Part A  
INSTALLATION CONSIDERATIONS.......................................2  
Part B  
THEORY OF OPERATION ......................................................5  
Fill.................................................................................................................... 5  
Agitation........................................................................................................... 8  
Drain.............................................................................................................. 10  
Spin ............................................................................................................... 12  
Part C  
COMPONENTACCESS .................................................................. 15  
Component Location...................................................................................... 15  
Accessing Component in the Console............................................................ 16  
Accessing Component inside the Washer Cabinet ......................................... 19  
Part D  
DIAGNOSIS AND TROUBLESHOOTING ..............................25  
Diagnosis and Troubleshooting Chart............................................................ 25  
Component Testing........................................................................................ 27  
Wiring Diagram .............................................................................................. 32  
Cycle Chart.................................................................................................... 33  
Model/Serial Number Designators ................................................................. 34  
Reshipping Kit and Instructions........................................................................35  
III  
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SECTION TWO - 22” COMPACT WASHER  
Part A  
THEORY OF OPERATION ....................................................39  
General Information ....................................................................................... 39  
Cycle Functions ............................................................................................. 42  
Part B  
COMPONENTACCESS .................................................................. 45  
Washer Top Components .............................................................................. 45  
Cabinet Components ..................................................................................... 49  
Part C  
TROUBLESHOOTING AND DIAGNOSIS ..............................59  
Troubleshooting Chart ................................................................................... 59  
Diagnostic Test Program................................................................................ 61  
Part D  
TECHTIPS ..........................................................................65  
Wiring Diagram .............................................................................................. 65  
Control Sequence Chart ................................................................................ 66  
Strip Circuits .................................................................................................. 67  
IV  
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SECTION THREE - 29” AND COMPACT  
GAS AND ELECTRIC DRYERS  
Part A  
THEORY OF OPERATION ....................................................71  
Part B  
COMPONENTACCESS ........................................................73  
V
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SECTION FOUR - 27” GAS AND ELECTRIC  
DRYERS  
Part A  
THEORY OF OPERATION ....................................................81  
Part B  
COMPONENTACCESS ........................................................85  
Part C  
TROUBLESHOOTINGANDDIAGNOSIS......................................... 95  
Troubleshooting Guide .................................................................................. 95  
“C” Version Electronic Dryer Control.............................................................. 96  
Part D  
TECHTIPS ..........................................................................97  
Wiring Diagram .............................................................................................. 97  
Timer Schedule.............................................................................................. 99  
Strip Circuits .................................................................................................. 99  
Model/Serial Number Plate Location ............................................................ 102  
Model/Serial Number Designators ............................................................... 102  
VI  
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SECTION FIVE - 24” and 27” THIN TWIN  
Part A  
THEORY OF OPERATION ................................................. 105  
Part B  
COMPONENT ACCESS (24”) ........................................... 107  
Washer Access ............................................................................................ 107  
Dryer Access ............................................................................................... 109  
COMPONENT ACCESS (27”) ........................................... 111  
Washer Access .............................................................................................111  
Dryer Access ............................................................................................... 113  
Part C  
TECHTIPS ................................................................................. 119  
Timer Schedules .......................................................................................... 119  
Wiring Diagrams .......................................................................................... 120  
Model/Serial Number Plate Location ............................................................ 122  
Model/Serial Number Designators ............................................................... 122  
VII  
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SAFETY  
YOUR SAFETY AND THE SAFETY OF OTHERS IS IMPORTANT  
Safety messages have been provided in this manual where performing certain procedures may  
cause exposure to hazards that can kill or hurt you.  
This is the safety alert symbol. All safety messages will be preceded by the safety  
alert symbol and the word “DANGER” or “WARNING”.  
!
These words mean:  
! DANGER  
YOU WILL BE KILLED OR SERIOUSLY INJURED  
IF YOU DON’T FOLLOW INSTRUCTIONS.  
! WARNING  
YOU CAN BE KILLED OR SERIOUSLY INJURED  
IF YOU DON’T FOLLOW INSTRUCTIONS.  
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell  
you what can happen if the instructions are not followed.  
VIII  
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DIRECT  
DRIVE  
WASHERS  
1
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Section One - Part A  
INSTALLATION CONSIDERATIONS  
1. Carefully follow the installation instructions supplied with the washer for information related to  
your product.  
KEY POINTS TO REMEMBER:  
2. Remove the shipping strap as follows:  
a. Carefully read, then remove the yellow label securing the power supply cord to the back of  
the washer. (Fig. 1-1)  
b. With the washer upright, pull the yellow shipping strap completely out of the back of the  
washer. Be sure both cotter pins come out of the washer. Note that the power supply cord  
plug will still be attached to the yellow shipping strap. (Fig. 1-2)  
c. Firmly pull on the end of the yellow shipping strap that is attached to the bottom of the back  
of the washer. (Fig. 1-3) This will release the self-leveling leg mechanism.  
Fig. 1-2  
Fig. 1-3  
Fig. 1-1  
NOTE:To prevent the two (2) shipping pins from falling on the floor, two (2) plastic  
holders are attached to the base. (Fig. 1-4) When the cotter pins are removed,  
the shipping pins fall into these holders. These pins may be left in the  
holder cups. (Fig. 1-4, INSET) They will not interfere with the operation of the  
washer.  
F
2
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3. Screw the lock nut down to within 1/2 inch of the base of the leg. (Fig. 1-5)  
Fig. 1-5  
4. Tilt the washer forward off the floor and set back down to adjust the rear self-leveling legs.  
5. Check the washer for level, both side-to-side and front-to-back. Adjust the front legs as  
necessary. Tighten the locking nuts to the base of the washer with a wrench. If the nuts  
are not tightened, the washer may vibrate excessively.  
6. Cut the shipping strap at the words “CUT HERE” and slide it off the power supply plug.  
(Fig. 1-6)  
Fig. 1-6  
7. The hook-end of the drain hose can be installed into a stand pipe (Fig. 1-7, A&B) or laundry  
tub, (Fig. 1-7, C) and secured with the shipping strap as shown.  
B
A
STRAP  
C
STRAP  
Fig. 1-7  
3
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NOTE:  
Laundry Drain Requirements:  
Laundry Tub or Utility Sink -  
1. Laundry tub or utility sink should have a minimum capacity of 20 gallons.  
2. Top of tub or sink must be a minimum of 34” and not more than 72” from the  
bottom of the washer.  
Floor Drain -  
1. Floor drain systems require a Siphon Break (Part No. 285320.) Siphon Break  
must be above the high water level in the washer tub (a minimum of 28”  
from the bottom of the washer.)  
2. Additional drain hose will be required for a Floor Drain installation.  
Standpipe Drain -  
1. A minimum 2” diameter drain pipe with a minimum carry-away capacity of  
17 gallons per minute is required.  
2. Top of standpipe must be a minimum of 39” and not more than 72” from the  
bottom of the washer.  
COMMON INSTALLATION PROBLEMS  
1. Water does not pump out.  
Causes: a. Drain hose too high (over six feet).  
b. Blockage or crimp in the drain hose.  
c. Drain pipe not vented.  
2. Water on the floor.  
Causes: a. A leaking hose on the water inlet valve or faucet.  
b. A leaking drain hose connection.  
c. The drain hose is coming out of the stand pipe when draining.  
d. Restricted drain pipe -- running beyond capacity.  
3. The machine vibrates or “walks”.  
Causes: a. Improperly installed front feet.  
b. The washer is not level.  
c. The shipping strap is not removed or a retaining pin is still attached to a  
shipping pin on the base of the washer.  
d. Floor not solid.  
e. Rear leveling legs not set.  
4. The machine doesn’t fill.  
Causes: a. The water faucets are not turned on.  
b. There is a blockage in the hose or the fill valves.  
c. Drain hose siphoning -- too low or siphon break not installed.  
4
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Section One - Part B  
THEORY OF OPERATION  
All washers perform essentially the same four functions. They fill with water, agitate, drain the water  
and spin the water out of the clothing.  
FILL  
Water Level  
Switch  
Water  
Temperature  
Switch  
Timer  
Water Inlet  
Water Fill  
Valve  
Fig. 2-1  
5
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1. Before the washer can fill, the customer makes selections that:  
Control the length of the wash cycle by turning the timer control knob  
Control the temperature of the wash and rinse water by setting the water temperature switch.  
The water temperature switch is identified by the dotted box in Fig. 2-2. The wash temp switch  
chart indicates three possible switches, depending on the model washer being used. The switch  
letters in the chart, H W and C are the possible water temperature selections, Hot , Warm and  
Cold. The first letter is the wash temperature, the second letter is the rinse temperature.  
Control the amount of water required for the amount of clothing by setting the water level or  
pressure switch.  
2. Once the selections are made, a series of switches are closed in the timer and water temperature  
switch. If, for example, the customer selects the beginning of the REGULAR cycle, increment 4,  
and a WARM wash and COLD rinse, the following switches would be closed.  
Fig. 2-2  
Fig. 2-3  
6
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The water level switch is set to move from the  
EMPTY position to the FULL position depend-  
ing on how much tension is set on the switch  
diaphragm.  
3. When the customer pulls the timer knob out,  
voltage is supplied to the hot and/or cold wa-  
ter inlet solenoids. In the example above, both  
solenoids are energized to allow water to fill  
the tub.  
Typical Water  
Level Switch  
Fig. 2-4  
4. As the water level rises in the tub, it causes  
an increase in air pressure in the air dome  
assembly mounted to the side of the tub. A  
hose between the air dome and the water level  
switch transfers this air pressure against the  
diaphragm in the water level switch, causing  
electrical contacts to move from V to P,  
WATER LEVEL SWITCH  
AT FULL POSITION  
(EMPTY position), to V to T, (FULL position).  
The washer stops filling and the water level  
switch is providing voltage to the timer motor  
and the drive motor to begin agitation.  
P-Contact  
V-Contact  
T-Contact  
Open  
Closed  
Water Level Switch  
Hose  
Tub  
Trapped Air In  
Hose And Air  
Dome Assembly  
(Air Pressure)  
Fig. 2-5  
Diaphragm  
Air Pressure  
Applied To  
Diaphragm  
Fig. 2-6  
Air Dome  
Assembly  
Fig. 2-7  
7
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AGITATION  
Water Level  
Switch  
Timer  
Pump  
Gearcase  
Drive  
Motor  
Fig. 2-8  
8
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1. Once there is power to the timer motor, the timer will start to advance. The drive motor will also  
begin to turn counterclockwise in the agitation direction. The direction of current through the dirve  
motor start winding will determine the direction the drive motor runs. In the agitation mode, con-  
tacts 7 are closed, causing current to flow in the start winding opposite the flow in the run winding.  
Fig. 2-9  
2. The motor is coupled directly to the transmis-  
sion and will cause the transmission shaft to  
turn in the agitate direction. The agitator is  
mounted directly to the transmission shaft and  
is driven back and forth to provide agitation.  
Pump  
3. The water pump is mounted directly to the  
motor and will also turn in the agitate direc-  
tion. At this point the pump is running in re-  
verse, so water does not leave the tub.  
Motor  
Fig. 2-10  
4. During the agitation cycle, the wash water is  
being pulled through a basket mounted lint  
filter, (if equpped), by pumping vanes molded  
into the underside of the agitator. Due to the  
shape of the filter, lint is captured on the filter  
fins.  
5. Also, during the agitation cycle, the transmis-  
sion is being set up for neutral drain to pro-  
vide a pump-out prior to going into spin.  
6. Once the timer has advanced to the end of  
the wash cycle, contacts open in the timer  
causing the drive motor to stop.  
Lint Filter  
Fig. 2-11  
9
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DRAIN  
Water Level  
Switch  
Timer  
Pump  
Gearcase  
Drive  
Motor  
Fig. 2-12  
10  
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1. The timer advances to the next step in the process, which is the drain cycle. This time, contacts 14  
in the timer are closed, energizing the drive motor to run in a clockwise direction. The current flow  
in the start winding is the same as that in the run winding.  
Fig. 2-13  
2. The drive motor now turns the pump in the clockwise or drain direction causing the pump to drain  
the dirty water out of the tub through the drain hose.  
3. The weight of the water being pulled over the lint filter flushes the lint from the filter and out the  
drain hose with the dirty water.  
Fig. 2-14  
4. After a two-minute drain, the timer contacts open momentarily, stopping the drive motor. This  
momentary pause causes the transmission to reset itself for the spin cycle.  
11  
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SPIN  
Water Level  
Switch  
Timer  
Pump  
Clutch  
(Spin)  
Drive  
Motor  
Gearcase  
Fig. 2-15  
12  
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1. After the motor restarts, in the same clockwise direction, the transmission is reset for the spin  
mode and the spin pinion begins to turn.  
2. A clutch housing is mounted directly to the transmission spin pinion and begins to turn as well.  
3. Inside the clutch housing is a clutch lining that is turned by the clutch housing by friction. The clutch  
lining is an almost complete circular band that is cushioned with a spring to allow the clutch to slip  
as the basket is coming up to speed. This slip prevents high torque loads on the motor and allows  
the motor to bring this heavy load up to speed without overloading.  
4. The clutch lining is designed to contact the basket drive brake cam which releases the basket  
drive brakes during the spin cycle, allowing the basket drive to turn freely.  
5. The basket drive is connected to the basket with a drive block and nut. The turning basket drive  
causes the basket to begin to spin.  
6. As the basket gets up to its full spin speed, the clutch slippage is gradually reduced until the clutch,  
basket drive and basket are being driven as if they were one unit.  
Fig. 2-16  
Brake Shoe  
Clutch Lining  
Clutch Housing  
Clutch Tab  
Spin Pinion  
Spin Pinion  
Gear  
13  
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-- NOTES --  
14  
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Section One - Part C  
COMPONENTACCESS  
COMPONENT LOCATION  
WATER  
LEVEL  
SWITCH  
PUSH-BUTTON  
SWITCH  
TIMER  
PRESSURE DOME TUBE  
FILL VALVE  
LID SWITCH  
FABRIC  
SOFTENER  
DISPENSER  
MANUAL  
LINT FILTER  
(if equipped)  
BLEACH  
DISPENSER  
HOSE  
TUB  
AGITATOR  
BASKET  
FILTER VANES  
(UNDER AGITATOR  
PLATE)  
MAGICCLEAN  
LINT FILTER  
(if equipped)  
SUSPENSION  
PLATE  
TUB  
SUPPORT  
CAPACITOR  
DRAIN  
PUMP  
SPRING  
SPRING BRACKET  
GEARCASE  
CENTRIFUGAL  
SWITCH  
DRIVE  
MOTOR  
Fig. 3-1  
15  
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! WARNING  
ELECTRIC SHOCK HAZARD  
Disconnect the washer from the electrical power outlet  
before performing any service or repairs.  
Replace all panels before operating.  
Failure to follow these instructions could result in death or electrical shock.  
ACCESSING COMPONENTS IN THE CONSOLE  
A number of critical components can be accessed from inside the control console. These components  
are:  
1. Timer  
2. Push-button Switch Assembly  
3. Water Level Switch  
Servicing Components in the Console  
1. Remove the two Phillips-head screws securing the front corners of the console to the washer  
top.  
2. Tip the console back on the hinges that secure the top of the console to the washer back.  
(Fig. 3-2)  
HINGE  
HINGE  
Fig. 3-2  
16  
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Removing the Timer  
There are two types of timers. One can be identified by a plastic body. The other has a metal body.  
Plastic Body  
NOTE: DO NOT ATTEMPT TO REMOVE THE TIMER KNOB BY PULLING FROM  
THE FRONT. Doing so will damage the split shaft and require replacing the  
entire timer assembly.  
1. To remove the timer knob, push the knob in from the front.  
2. At the back of the timer, pull the black tab out approximately 3/16”, then pull the timer knob  
off the shaft.  
BLACK TAB  
Fig. 3-3  
3. Slide the timer dial from the timer hub.  
4. Unplug the wiring harness connector from the timer assembly terminals.  
5. Remove the one (1) Hex-head screw securing the left side of the timer assembly to the console  
mounting plate. Then lift the left side and slide the tabs at the right side of the timer assembly  
from the console mounting plate.  
MOUNTING SCREW  
Fig. 3-4  
17  
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Metal Body  
1. To remove the timer knob, push the knob  
in from the front and unscrew it from the  
timer shaft. (Fig. 3-5)  
2. Slide the timer dial from the timer hub.  
3. Remove the two (2) Hex-head screws  
securing the timer assembly to the console  
mounting plate.  
4. Unplug the wiring harness connector from  
the timer assembly terminals.  
Fig. 3-5  
Removing the Push-Button Assembly  
1. Unplug the wiring harness connectors from the switch assembly terminals using a pair of  
needlenose pliers.  
2. Press in the the two (2) tabs at the bottom of the switch assembly. Then, lift the bottom of the  
switch assembly up and lift it away from the console mounting plate. (Fig. 3-6)  
Fig. 3-6  
PUSH  
IN  
TIP UP  
and  
LIFT OUT  
PUSH  
IN  
MOUNTING  
BRACKET  
Removing the Water Level Switch  
1. Pull the knob off of the switch shaft.  
Fig. 3-7-A  
2. Unplug the wiring harness connector from  
the switch assembly terminals and remove  
pressure switch tubing.  
DEPRESS  
MOUNTING  
HOLES  
3. Remove the Hex-head screw securing the  
water level switch mounting bracket to the  
console mounting plate (Fig. 3-7-A) OR  
depress tab and rotate the switch 90°and  
pull it from the console mounting plate.  
ROTATE 90°  
TO REMOVE  
(Fig. 3-7-B)  
Fig
18  
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ACCESSING COMPONENTS INSIDE THE WASHER CABINET  
Components inside the washer cabinet can be accessed by completely removing the outer cabinet as  
one unit. Refer to Figure 3-8 for the following instructions.  
1. Remove the console mounting screws and tilt the console into the service position.  
2. Unplug the lid switch harness connector from the receptacle in the washer top.  
3. Remove the cabinet mounting clips by placing the flat blade of a screwdriver in the clip as  
shown in Figure 3-8, Inset 1.  
INSET 1  
Fig. 3-8  
CLIP  
CLIP  
4. Remove the cabinet by tilting it forward and pulling it away from the washer. (Fig. 3-9)  
Fig. 3-9  
CABINET  
VIOLET  
NOTE: If necessary, the washer can be operated  
in all cycles with the cabinet removed.  
Install a jumper wire in the lid switch  
GRAY  
JUMPER  
WIRE  
Fig. 3-10  
harness connector as shown. (Fig. 3-10)  
HARNESS  
CONNECTOR  
IMPORTANT: Use extreme caution when  
operating the washer with  
the cabinet removed.  
19  
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5. The rear panel can be tilted back for additional access to components at rear of machine by  
twisting the rear panel support 90°, and then tilting the rear panel back. (Fig. 3-11)  
REAR PANEL SUPPORT  
Fig. 3-11  
REASSEMBLY NOTES  
When reassembling the cabinet make sure the following steps are taken:  
1. When reinstalling the rear panel support, press in on the rear panel and rotate the support  
to lock the panel in position. (Fig. 3-12)  
2. The cabinet front flange must be under the washer base. (Fig. 3-13-A)  
3. Holes in the cabinet side flange must be placed over the tabs in the washer base.  
(Fig. 3-13-B)  
Fig. 3-12  
B
Fig. 3-13  
REAR PANEL SUPPORT  
TABS  
A
SERVICING THE TUB AND BASKET  
1. To service the tub and basket, the cabinet must be removed.  
2. If it is necessary to remove the inner basket, begin by removing the tub ring by unsnapping the  
slots from the tabs on the tub. There are a total of eight tabs, one of which is a locator tab and  
has a narrower slot than the others. (Fig. 3-14)  
Fig. 3-14  
LOCATOR TAB  
20  
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3. The Surgilator Agitator is removed by first  
pulling off the agitator cap and inner cap.  
Then unscrew the 7/16” bolt found un-  
der the cap and pull straight up on the two-  
piece agitator assembly. The clutch and  
clutch dogs that provide the Surgilator ac-  
tion are found in the upper portion of the  
agitator assembly. (Fig. 3-15)  
Agitator Cap  
Clutch  
Inner Cap  
Clutch Dogs  
Fig. 3-15  
4. Complete the removal of the basket by  
loosening the spanner nut on the spin tube  
and expand the drive block with a wide  
bladed screw driver. (Fig. 3-16) The bas-  
ket can now be lifted straight up and out  
of the tub.  
5. The tub assembly is secured to the tub  
support at three locations. There are two  
screws, a suspension spring and a locat-  
ing tab at each of these locations.  
(Fig. 3-17)  
Spanner Nut  
SUSPENSION  
PLATE  
BASE  
SUSPENSION  
SPRING  
SPRING  
Fig. 3-16  
BRACKET  
Fig. 3-17  
SERVICING THE DRIVE MOTOR AND PUMP  
The drive motor and pump can be accessed by removing the cabinet. The pump is a sealed unit and  
cannot be serviced. It should be replaced if it does not operate properly. The pump engages the drive  
motor directly and is held in place by two retainer clips. (Fig. 3-18)  
Fig. 3-18  
21  
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The motor of the Whirlpool Direct Drive Washer  
is a reversing type, running in one direction for  
agitation and in the other direction for drain and  
spin. The motor is held in place by two retaining  
clips and is coupled to the gearcase with two  
three-prong couplers and an isolation coupler.  
(Fig. 3-1)  
MOTOR COUPLER  
Fig. 3-19  
The motor coupler serves as a cushion  
between the motor and gearcase and a  
safeguard to protect the motor in the  
event of a binding of the gearcase.  
The coupler ends can be removed by  
prying the outer pieces from the motor  
and gearcase. If service to any of the  
pieces is required, they must all be re-  
placed.  
Fig. 3-20  
START CAPACITOR  
In older models the motor start capacitor is  
located in the console. In newer models it  
is attached to the motor.  
Figure 3-21 is a typical capacitor.  
Fig. 3-21  
SERVICING THE FRICTION PADS ON THE SUSPENSION PLATE AND  
BASE ASSEMBLY  
The tub support and brake assembly are attached to the suspension plate, which rests on the base  
plate. This allows the tub and basket assembly to move in a gimbaling action.  
The suspension plate and base assembly have friction resistance pads that provide protection be-  
tween the metal assemblies.  
1. Remove the outer cabinet from the washer.  
2. Disconnect the wiring harness plug from the drive motor terminals.  
3. Disconnect the tub outlet hose from the tub.  
4. Remove the pump and motor.  
5. Remove the gearcase. (See next page)  
6. Lift the entire tub, basket and tub support out as one unit.  
The pads on the suspension plate are now accessible for replacement.  
7. Lift the suspension plate from the base assembly.  
The pads on the base assembly are now accessible for replacement.  
22  
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SUSPENSION  
PLATE  
PADS  
SUSPENSION  
PLATE  
BASE  
ASSEMBLY  
PADS  
BASE  
ASSEMBLY  
Fig. 3-22  
SERVICING THE GEARCASE  
1. Remove the outer cabinet.  
2. Remove the agitator.  
3. Remove the pump and motor assemblies.  
4. Carefully lay the washer on its back.  
Fig. 3-23  
5. Remove the three (3) bolts securing the gearcase  
assembly to the tub support.  
6. Pull the gearcase straight out of the basket drive tube,  
being careful not to damage the drive tube bearing with the splined  
end of the agitator shaft.(Fig. 3-23)  
Servicing the Clutch  
1. Remove the gearcase.  
2. To service just the clutch lining, compress  
the clutch spring with a pair of pliers and lift  
the lining from the clutch hub.(Fig. 3-24)  
Clutch Band  
and Lining  
Compress Spring  
Fig. 3-24  
23  
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3. To remove the entire clutch assembly, begin  
by removing the spin tube thrust washer up  
and off the agitator shaft and then remove  
the support ring. (Fig. 3-25)  
Thrust Washer  
Support  
Ring  
Fig. 3-25  
4. Remove the retainer ring and lift the clutch  
hub up and off the spin pinion. (Fig. 3-26)  
Retainer  
Ring  
Fig. 3-26  
Removing the Brake and Drive Assembly  
1. Remove the outer cabinet.  
2. Remove the agitator.  
3. Remove the tub ring and basket.  
4. Remove the pump and motor assemblies.  
5. Carefully lay the washer on its back.  
6. Remove the three (3) bolts securing the  
gearcase assembly to the tub support.  
7. Pull the gearcase straight out of the basket  
drive tube.  
8. Rotate the brake cam driver counterclockwise  
to release the brake. Pull the brake and drive  
tube straight out. (Fig. 3-27)  
Rotate the brake  
cam driver  
counterclockwise  
to release the  
brake. Pull the  
brake and drive  
tube straight out.  
Fig. 3-27  
24  
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Section One - Part D  
DIAGNOSIS AND TROUBLESHOOTING  
DIAGNOSIS AND TROUBLESHOOTING CHART  
POSSIBLE CAUSE  
ACTION  
PROBLEM  
No/low voltage to machine  
Thermal overload tripped  
Timer switches  
Poor connection on timer  
Motor centrifugal switch  
Motor disconnect block loose  
Motor  
Check supply voltage (100-130 volts)  
Check Overload  
Check continuity  
Secure terminal  
Check continuity  
1. MOTOR WILL NOT  
RUN  
NOTE: In diagnosing this  
problem, start the washer. If  
the motor runs in either agi-  
tate or drain, the motor is OK.  
Secure disconnect block  
Check windings  
Wiring harness  
Check continuity  
Incorrect harness wiring  
Water level switch  
Check harness connections  
Check continuity  
Pump jammed  
Replace pump  
Gearcase jammed  
Lid open in spin cycle  
Replace gearcase  
Close lid  
Broken motor coupler  
Internal gearcase problem  
Replace coupler  
Replace gearcase  
2. NO AGITATE OR  
SPIN BUT MOTOR  
RUNS  
Water turned off at supply  
No/low voltage to machine  
Water temperature switch  
Timer switches  
Check faucet - turn on  
Check supply voltage (100-130 volts)  
Check continuity  
3. WATER WILL NOT  
ENTER MACHINE.  
Check continuity  
Wiring harness.  
Poor connection at water inlet  
valve solenoid  
Check continuity of wiring  
Secure terminal  
Water level switch  
Check continuity  
Incorrect harness wiring  
Check harness connections  
Water level switch out of calibration Replace switch  
Customer misunderstanding of  
correct water level  
Water Level Switch out of calibra- Replace Water Level Switch (Do NOT  
On Highest setting, water level should  
be 14” from basket bottom.  
4. WATER LEVEL  
TOO LOW.  
tion.  
attempt to change calibration)  
Wiring harness  
Motor  
Check continuity  
See problem 1  
5. MACHINE WILL  
NOT AGITATE.  
Stripped agitator spline  
Damaged agitate cam  
Damaged agitate gear  
Broken agitator shaft  
Replace agitator  
Replace gearcase  
Replace gearcase  
Replace gearcase  
Pause in timer  
Damaged agitate cam  
Agitate gear clutch teeth worn or Replace gearcase  
broken  
Normal condition  
Replace gearcase  
6. INTERMITTENT  
AGITATE.  
25  
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ACTION  
POSSIBLE CAUSE  
PROBLEM  
7. KNOCK DURING  
AGITATE.  
Agitator dogs worn  
Excessive clearance on pinion  
thrust or main drive gear  
Replace agitator dogs  
Replace gearcase  
8. TRIES TO AGITATE Shift actuator or cam damaged  
DURING SPIN.  
Replace gearcase  
9. WATER DOES NOT Clogged drain  
Remove obstruction  
Replace pump  
Relocate hose to prevent kink  
DRAIN FROM  
MACHINE.  
Pump  
Drain hose kinked  
10. SLOW OR NO  
SPIN.  
Lid open  
Close lid  
Lid switch defective  
Lid switch disconnect plug open  
Wiring harness  
Timer switches  
Motor  
Check continuity  
Check plug engagement  
Check continuity  
Check continuity  
See problem 1  
NOTE: In diagnosing this  
problem, start the washer in  
spin and see if the clutch  
drum spins. If it spins, the  
problem is not inside the  
gearcase. If the clutch drum  
does not spin, all or some of  
Cam driver broken  
Weak clutch spring  
Replace driver  
Replace spring  
the problem is inside the Spin tube  
gearcase.  
Check bearings and replace  
Clothes between basket and tub Remove  
Worn Clutch Lining  
Replace clutch  
11. MACHINE WILL  
NOT SPRAY  
RINSE.  
Water inlet valve  
Water temp. switch (if used)  
Timer switches  
Check voltage  
Check continuity  
Check continuity  
Check continuity  
Wiring harness  
12. EXCESSIVE  
VIBRATION OR  
Not level  
Front leveling leg locknuts not  
Level  
Secure locknut against frame after  
leveling  
Advise customer  
Redistribute load  
Remove pins  
MACHINE WALKS. tight  
Weak floor  
Unbalanced load  
Shipping pins not removed  
Rear leveling legs stuck  
Rear Cabinet sides loose  
Loosen  
Remove top clips, push cabinet sides  
inward when reinstalling top clips  
Replace plate  
Suspension plate sticky  
Suspension plate damaged or  
worn  
Replace plate  
Suspension pads damaged or  
worn  
Replace pads  
Tub support friction area sticky  
Tub support damaged or worn  
Suspension springs missing  
broken or not connected  
Basket ballast missing  
Base bent/out of square  
Replace tub support  
Replace tub support  
Replace or reconnect springs  
Replace basket balance ring  
Replace base  
26  
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ACTION  
POSSIBLE CAUSE  
PROBLEM  
13. CLOTHING  
DAMAGE  
Excessive use of bleach  
Overloading of machine  
Foreign objects  
Instruct customer  
Instruct customer  
Remove  
Water level too low  
Agitates during spin  
Agitator surface rough  
Basket surface rough  
Increase water level  
See problem 8  
Replace agitator  
Replace basket  
14. GEARCASE  
LEAKS OIL  
Replace seal  
Reseal  
Use only 13-15 ounces in gearcase  
Replace cover  
Leak at agitator shaft  
Leak at cover seal  
Too much oil in gearcase  
Defective cover  
15. WATER LEAKS  
16. BRAKE SQUEAL  
Advise customer to use higher water  
level  
Use of low water level with high  
agitation  
Leaking components  
Repair or replace  
Replace brake assembly  
Contaminated linings  
COMPONENT TESTING  
NOTE: Refer to the wiring diagram for the specific model being serviced. The wiring  
diagram can be found behind the console on the feature panel.  
WATER INLET VALVE  
To test the water inlet valve, remove the wiring harness connectors from each solenoid.  
Set the meter on the R X 100 scale and attach the meter probes to the terminals on each solenoid.  
The meter should show between 200 and 900 ohms resistance.  
27  
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CENTRIFUGAL SWITCH  
To test the centrifugal switch, remove the pump and disconnect the motor harness block from the  
centrifugal switch.  
Remove the switch from the motor, and remove the internal motor wires from the centrifugal switch.  
Set the meter to the R X 1 scale and test the switch in the “start” position by pushing up on the switch  
actuator. Continuity should be present between the red and black terminals and between the orange  
and blue terminals. No continuity should be present between orange and violet.  
Test the switch in the “run” position by releasing the actuator. Between the orange and violet  
terminal, continuity should be present. Between the red and black terminals no continuity should be  
present.  
MOTOR RUNNING  
AT MOMENT OF START  
DRIVE MOTOR  
To check the motor, first remove the motor harness from the centrifugal switch. Then, set the meter to  
the R X 1 scale and check the start winding for continuity by testing between the black and yellow wires.  
A resistance reading between four and seven ohms should be present.  
28  
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Check the high-speed windings by testing between the blue and white wires. A resistance reading  
between 3/4 ohm and 2 ohms should be present.  
Check the low-speed winding by testing between the violet and the white wire. A resistance reading  
between 1 1/2 and 3 ohms should be present.  
Check the motor overload by testing between the white and white-black wires. There should be 0 ohms  
resistance.  
START CAPACITOR  
To test the start capacitor, remove the wires from the capacitor leads.  
Discharge the capacitor using an insulated screwdriver.  
With the meter to the R X 100 scale, place the meter leads on the capacitor leads.  
The meter needle should deflect toward “0” and then reverse toward infinite resistance if the capacitor  
is good.  
Is there is no needle deflection, the capacitor is “open”.  
BR-R  
WATER TEMPERATURE SWITCH  
To test the water temperature switch, set the wa-  
ter temperature switch to warm wash/cold rinse.  
Remove the brown-red wire and the yellow-red  
wire from the switch.  
Test between the brown-red terminal and brown  
terminal for continuity.  
Test between the green-black and yellow-red ter-  
minals for continuity.  
Set the water temperature switch to hot wash/  
warm rinse.  
Test between green-black and brown-red conti-  
nuity.  
29  
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WATER LEVEL SWITCH  
To test the water level switch, remove the wires from the water level switch.  
With the tub empty, there should be continuity from violet to pink and no continuity between violet and  
tan.  
With the tub full, there should be continuity from violet to tan and no continuity from violet to pink.  
TIMER  
To test the timer contacts, select the contacts to be tested; in this case, contact 10.  
Using the cycle sequence chart as a reference, turn the timer to the position where the contacts will be  
closed.  
There should be continuity between the contacts.  
Turn the timer to a position where the contacts  
are open.  
There should be no continuity between the contacts.  
30  
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CONFIRMATION OF LEARNING EXERCISE  
Test the following components to determine if they are good or bad. Verify with your instructor the  
results of your testing.  
1. Timer bypass contacts (2)  
2. Motor centrifugal switch  
3. Start capacitor  
4. Motor windings  
31  
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WIRING DIAGRAM (Typical)  
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CYCLE CHART (Typical)  
CAM  
SW.  
33  
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MODEL NUMBER DESIGNATION  
MODEL NUMBER  
C
A
E
2 7  
9
2
E
W
0
MARKETING  
CHANNEL I.S.I.  
if present  
PRODUCT GROUP  
C = LAUNDRY, COMMERCIAL  
L = LAUNDRY DOMESTIC  
PRODUCT IDENTIFICATION  
A = COMMERCIAL AUTOMATIC WASHER  
E = ELECTRIC DRYER (240 VOLT)  
G = GAS DRYER  
S = STACK COMMERCIAL DRYER  
FEATURE CODE  
E = ELECTRONIC  
P = PUSHBUTTON  
W = WEB  
WIDTH  
FEATURE LEVEL  
9 = SmartCard® Operation  
6 = Coin Slide Operation  
COMMERCIAL DRYER  
0 = ELECTRIC  
1 = GAS  
COMMERCIAL WASHER  
1 = ONE SPEED AGITATION  
2 = TWO SPEED AGITATION  
YEAR OF INTRODUCTION  
E = 1997  
COLOR  
W = WHITE  
ENGINEERING CHANGE (NUMERIC)  
0 = ORIGINAL RELEASE  
1 = FIRST CHANGE  
SERIAL NUMBER DESIGNATION  
The serial number for the Whirlpool brand Direct Drive Washer contains the following designations:  
C G 03 100003  
Serial Number  
Manufacture Location  
C = Clyde, Ohio  
Year of Manufacture  
Week of Manufacture  
Product Serial Number  
34  
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ADDITIONAL LITERATURE SOURCES  
Additional literature covering the complete mechanical components of Whirlpool Washers and Dryers  
is available from:  
Whirlpool Corporation  
Literature Department  
1900 Whirlpool Drive  
LaPorte, In 46350-2585  
1-800-851-4605  
L55  
L55  
L58  
Direct Drive Washers (Job Aid)  
Direct Drive Washers (Video)  
Dryer Mechanical System (Job Aid)  
Part No. LIT787930  
Part No. LIT787929  
Part No. LIT4314557  
WARRANTY  
LIMITED WARRANTY  
1st Day through 2nd Year  
Parts Only  
2ndthrough3rdYear  
2nd through 5th Year  
Parts Only  
2nd through 7th Year  
Parts Only  
Parts Only  
Entire Product  
Gearcaseand  
Cabinetrust-through  
OuterTub  
Tub Support Assembly  
Bearings and Seals  
All times are from date of purchase. For complete information, see warranty packet with product.  
RESHIPPING KIT INFORMATION  
For repackaging previously installed products, order Kit No. 3348675.  
Use for 24” & 27” Direct Drive Automatic Washers  
This kit is reuseable.  
35  
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-- NOTES --  
36  
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22”  
COMPACT  
WASHER  
37  
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Section Two - Part A  
THEORY OF OPERATION  
GENERAL INFORMATION  
Start Up  
Whenever the washer power cord is plugged into an electrical supply, the electronic control will be  
energized. At this time, the microcontroller will be permanently on-line waiting for user input.  
Fig. 1  
Cycle/Status Indicators  
There are three red status indicator Light Emitting Diodes (LED) on the console:  
• Wash  
• Rinse  
• Final Spin  
A blinking indicator is the signal that the washer is in Pause Mode. If all lights are off, the washer is OFF.  
Pause Mode  
The Pause Mode can be used to interrupt machine cycles at any time. To initiate a Pause Mode,  
press the START/PAUSE button on the console panel. Any Cycle/Status indicator that was lit at the  
time the START/PAUSE button was pressed will flash every ½ second until the Pause Mode is termi-  
nated. To terminate or exit the Pause Mode press the START/PAUSE button a second time. If the  
washer remains in Pause Mode for more than two hours the microcontroller discontinues the program  
and turns off all the LEDs.  
Soak Mode  
The Soak Mode suspends the wash cycle for a timed interval before completion of the cycle. In order  
to alert the user that the washing process has not finished, the Wash indicator LED remains lit during  
soak. If the Pause button is pressed while in Soak Mode, the Wash LED will blink.  
Long Fill Time  
If the user selected water level has not been reached after 30 minutes the microcontroller will discon-  
tinue the program and turn the washer off.  
Long Drain Time  
If the water level switch does not detect a low water level condition after 14 minutes of Drain, the  
microcontroller will discontinue the program and turn the washer off. NORMAL DRAIN TIME IS  
APPROXIMATELY 5 MINUTES.  
Cycle Select Knob  
The Cycle Select Knob must be turned to the OFF position to terminate the current wash cycle and  
begin a new one.  
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S.I.S. (Sub-Interval Spin)  
Sub-Interval Spin (S.I.S.) is a series of short spin times initiated during the first 120 seconds of the  
cotton/regular spin cycles and throughout all of the permanent press and delicate spin cycles. The  
S.I.S. is designed to help the washer break up soap suds for easier water removal during drain.  
(Table 1)  
Table 1  
Operation  
Washing Action Cycle Selection  
A six or eight position switch provides for the selection of up to seven washing action options and  
“OFF”. The washing action cycle options are:  
•SUPER WASH  
•COTTONS: HEAVY  
•COTTONS: NORMAL  
•SPIN ONLY  
•SOAK  
•DELICATE  
•PERMANENT PRESS  
CYCLE CHART**  
COTTONS: HEAVY  
PERMANENT PRESS  
SOAK HAND  
ONLY WASH ONLY  
SPIN  
SUPER  
WASH  
DELICATE  
CCYCLESá  
SUPER HEAVY NORMAL LIGHT  
HEAVY NORMAL LIGHT SUPER HEAVY  
1
2
3
4
5
6
7
8
9
10  
11  
12  
13  
CYCLE  
yes  
4
0
yes  
14  
0
yes  
10  
0
yes  
6
0
yes  
14  
0
yes  
10  
0
yes  
6
0
yes  
0
8
yes  
0
4
yes  
2
0
yes  
0
6 SR*  
no  
0
0
yes  
4
0
Fill Until Full  
Agitate Normal  
Agitate Delicate  
Soak  
½ Tub Drain  
Fill  
Agitate Normal  
Soak  
0
0
0
0
0
0
0
0
0
8
0
no  
no  
0
0
0
yes  
yes  
14  
0
no  
no  
0
no  
no  
0
no  
no  
0
yes  
yes  
2
yes  
yes  
2
yes  
yes  
2
no  
no  
0
no  
no  
0
no  
no  
2
yes  
no  
0
no  
no  
14  
0
WASH  
0
0
0
0
0
0
0
8
0
0
0
Drain  
Subinterval Spin  
Spin  
4
yes  
2
4
4
yes  
2
4
yes  
2
4
yes  
0
4
yes  
0
4
yes  
0
4
yes  
0
4
yes  
0
0
no  
0
4
yes  
0
no  
no  
0
4
yes  
2
yes  
2
yes  
4
yes  
4
yes  
4
yes  
4
yes  
4
yes  
4
yes  
0
yes  
0
no  
2
yes  
0
no  
0
yes  
4
Fill  
yes  
4
0
Agitate Normal  
Agitate Delicate  
Soak  
RINSE  
SPIN  
0
0
4
0
0
4
0
0
4
0
0
4
0
0
4
0
0
4
4
0
4
4
0
4
0
8
4
4 SR*  
0
4
0
0
no  
0
0
4
0
4
Drain  
Subinterval 1 time  
Spin  
1 time 1 time 2 times 2 times 2 times 2 times 2 times 1 time 1 time  
2 times  
4
1 time  
4
1 time  
4
4
4
4
0
0
0
0
0
2
0
*SR = Special Rate (Agitate Delicate 5 seconds ON and 10 seconds OFF until time finished)  
** Chart contains all wash cycles and options available for all washer variations.  
Table 2  
When the selector switch is placed in the “OFF” position the washer will suspend all activity and wait  
for further user input.  
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Water Level Control  
The load setting or water level control is determined through the use of an electromechanical pressure  
switch which provides a 120VAC signal to the microcontroller. The microcontroller reads the signal  
from the water level pressure switch during fill, agitate or drain functions only. Water level changes  
during any other function will not be initiated by the control system.  
Adjusting the water level control to a higher level during the agitate function will cause the washing  
action to stop (no agitation) and the appropriate water valves will be turned on until the newly required  
water level is met.  
Adjusting the water level control to a lower level during the agitate function will not take affect until the  
next water fill takes place. (i.e. No water will be pumped out during agitation.) NOTE: Do not adjust the  
screw on the pressure switch.  
Water Temperature Switch  
The water temperature switch can select up to four predetermined Wash and Rinse water tempera-  
ture combinations.  
TEMPERATURE SELECTOR  
Position No.  
Temperature  
CC = Cold Wash and Cold Rinse  
WC = Warm Wash and Cold Rinse  
HC = Hot Wash and Cold Rinse  
WW = Warm Wash and Warm Rinse  
1
2
Table 3  
3
4*  
* Available with 4 temperature option only.  
Rinse water temperatures are limited to warm and cold to improve energy efficiency.  
Start/Pause Button  
The START/PAUSE button is pressed to start the selected washing action and to pause the machine  
during any function. The first time the START/PAUSE button is pressed after a selection is made  
initiates the washer operation.  
The second time the START/PAUSE button is pushed after the washer has begun running will put the  
machine in a Pause Mode. All machine functions will stop and cycle timing will not resume until the  
START/PAUSE button is again pressed. The “Paused” mode will be indicated by the blinking of any  
one of the LEDs. After 2 hours in the PAUSE MODE, washer will turn off.  
Features  
A.Bleach Dispenser - Located under the lid in the rear left corner. Pour liquid bleach into this dis-  
penser. The washer dilutes and dispenses the bleach during the wash cycle.  
B.Liquid Fabric Softener Dispenser - Located at the top of the agitator. Liquid fabric softener is  
dispensed at the beginning of the rinse cycle. Fabric softener will only dispense if spin reaches full  
speed. Rinse the fabric softener cup under hot water when residue builds up.  
C.Lint Filter - Pull the liquid fabric softener dispenser up from the center of the agitator. To clean the  
lint filter, wipe around the inner surface with a finger.  
A
B
C
Fig. 2  
41  
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CYCLE FUNCTIONS  
First Step  
With the Cycle Selector Knob in the OFF position, turn the Water Level and Wash/Rinse Water Tem-  
perature knobs to the desired settings.  
Fill Cycle  
NOTE: See FILL Strip Circuit on page 67.  
Turn the Cycle Selector Knob to the desired wash cycle. The washer will begin to fill. When the water  
has reached the predetermined level the water level switch will break power to the water fill valves and  
the fill valves will turn off. The water pressure switch circuit remains active during the wash cycle to  
maintain the proper water level in the tub. A high water level fill will be approximately 17 gal. (64.6 L).  
Wash (Agitate) Cycle  
NOTE: See AGITATE Strip Circuit on page 67.  
Wash agitation is acheived by reversing the direction of the drive motor. The electronic control board  
will initiate a four part control cycle to the drive motor. Step 1 will apply power to the drive motor in one  
direction for a predetermined length of time (as determined by the washing action chosen by the cycle  
selector switch). In step 2 the power is turned off for a period of time. Step 3 again powers the drive  
motor, but in the opposite direction, for a period of time. Step 4 again turns the power to the motor off.  
This cycle is repeated for the duration of the WASH/RINSE cycle. The tables below show the duration  
of the agitate cycle for Normal and Gentle Wash.  
The HANDWASH cycle adds one more time variable. Normal agitation will occur for 5 seconds  
followed by 10 seconds of no agitation. This will continue until the WASH/RINSE cycle is completed.  
Normal Agitation  
Gentle Agitation  
Cycle Duration  
Direction of Rotation  
Cycle Duration  
Direction of Rotation  
Power ON for .25 sec.  
Power OFF for .20 sec.  
Power ON for .25 sec.  
Power OFF for .20 sec.  
Power ON for .16 sec.  
Power OFF for .38 sec.  
Power ON for .16 sec.  
Power OFF for .38 sec.  
Clockwise (CC)  
Clockwise (CC)  
Counterclockwise (CCW)  
Counterclockwise (CCW)  
During NORMAL agitation the agitator rotates approximately  
270° in each direction at a frequency  
During GENTLE agitation the agitator rotates approximately  
180° in each direction at a frequency  
of 67 strokes-per-minute.  
of 48 strokes-per-minute.  
Table 4  
Table 5  
Drain Cycle  
NOTE: See DRAIN Strip Circuit on page 68.  
The electronic control board will apply power to the drain pump during the drain cycle. The pump will  
remove the water from the tub into an appropriate drain. At the time that the drain pump is activated  
the control board also energizes the brake solenoid, releasing the basket to spin.  
42  
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Spin Cycle  
NOTE: See SPIN Strip Circuit on page 68.  
The drain pump and brake solenoid are energized at the beginning of the Spin Cycle. The energized  
brake solenoid releases the brake and engages the splutch.  
For the first 120 seconds of the Spin Cycle the electronic control board sequentially cycles the drive  
motor on and off to allow the basket to slowly build up speed. This sub-interval timing loop allows the  
water and suds to move through the drain holes in the basket and flow down the outside of the basket.  
This draining action keeps the suds from building up between the basket and the tub. If this did not  
occur, the suds build up could cause the motor to go into thermal overload and shorten its life.  
Spin Start Up Sequence (S.I.S.)  
Cycle Duration  
Duration of Rotation  
OFF  
ON  
45 sec.  
3 sec.  
Table 6  
OFF  
ON  
14 sec.  
20 sec.  
OFF  
ON  
8 sec.  
20 sec.  
OFF  
ON  
10 sec.  
Remainder of Spin Cycle  
Heavy Duty and Normal Rinse Cycle Spin: S.I.S. runs for 120 seconds.  
Permanent Press and Gentle Cycle Spin: S.I.S. runs through entire spin.  
The Splutch Assembly  
The splutch slider has teeth around the bottom hub that mate with the teeth in the pulley. The engag-  
ing and disengaging of these teeth changes the drive motor from operating the agitator or spinning the  
tub. (Fig. 3)  
The hub of the slider is grooved to fit over the lower splined end of  
the spin tube on the gearcase assembly. The upper portion of the  
spin tube is connected directly to the basket. As long as the slider  
is engaged with the splutch pulley the basket will rotate.  
The cam ring controls the movement of the slider up or down. As  
the cam ring rotates, the tabs on the bottom slide up and down on  
mating tabs in the splutch housing. This up and down movement  
of the cam ring controls the movement of the slider. A spring main-  
tains pressure between the two sets of tabs.  
The rotation of the cam ring is controlled by the brake solenoid and  
the brake arm assembly. This assembly also has a brake band  
which is wrapped around a rotor on the end of the spin tube. When  
the solenoid is energized:  
a)  
The brake arm rotates to loosen the brake band around  
the rotor.  
Fig. 3  
b)  
The cam ring rotates to lower the slider.  
43  
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The Splutch Assembly During Wash/Agitate  
When a Wash/Agitate cycle occurs, the agitator which is connected to the shaft inside the spin tube, is  
rotated by the drive motor and the splutch pulley. At this time the brake solenoid is not energized.  
This leaves the slider disengaged from the pulley and the brake band in tight against the rotor. This  
keeps the spin tube from moving. (Fig. 4-A)  
The Splutch Assembly During Spin  
When a Spin cycle occurs, the brake solenoid is energized causing the slider to drop onto the pulley  
teeth. The brake band is loosened from around the rotor releasing the spin tube. The basket and  
agitator can now be directly driven by the drive motor and spin. (Fig. 4-B)  
A
Fig. 4  
B
The Gearcase Assembly  
The gearcase has two separate shafts, one inside the other. The inner shaft is splined and is driven  
by the drive motor through the splutch pulley and drive belt. The agitator slides over the top of the  
splined inner shaft and rotates when the drive motor operates.  
The outer shaft or spin tube is connected to the rotor and operates independently of the inner shaft.  
Four planetary gears located inside the gearcase reduce the speed of the spin tube to a 5:1 ratio.  
These gears are driven by a central gear connected to a shaft emerging from the splutch assembly.  
Fig. 5  
44  
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Section Two - Part B  
COMPONENTACCESS  
WASHER TOP COMPONENTS  
Washer Top Removal  
Refer to Figures 6 and 7 for this procedure.  
NOTE:  
Empty the washer of all clothes and water. Drain hose should be emptied into a  
bucket or drain.  
1.  
2.  
3.  
Remove control knobs.  
Remove 4 screws at the rear of the washer top.  
Lift the rear edge of the top approximately six inches. Push down the strain relief for the  
power cord to dislodge from the top. It will remain on the top edge of the cabinet.  
4.  
5.  
Pull the bleach hose from the bleach nipple in the top.  
Lift the rear edge of the top higher and pull the pressure switch hose from the control pan  
nipple. Pull straight down to prevent breaking the nipple.  
6.  
7.  
Reach under the top and unplug the large connector block from the connector block in the  
top. Unplug the ground terminal connector next to the connector block.  
Lay the washer top upside down on a soft surface to protect the finish.  
Fig. 6  
Fig. 7  
Fig. 8  
45  
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Washer Top Replacement  
Refer to Figures 6, 7 and 8 for this procedure.  
1.  
Lift the rear edge of the top and place slot of steel mounting channel over the plastic  
spacers on the top front lip of the washer cabinet. Take care to prevent scratching the top front  
edge of the cabinet.  
2.  
3.  
4.  
Route the pressure switch hose so it will pass under the snubber strap and press it straight  
onto the control pan nipple.  
Add a clamp to the bleach hose and route the hose so it will pass to the front of the  
snubber strap and push it onto the bleach nipple in the washer top.  
Plug the large connector block into the connector block on the top. Make sure it is fully latched.  
Reconnect the ground terminal.  
5.  
6.  
7.  
Lower the washer top and guide the strain relief so it will enter the slot in the top.  
Install the four screws at the rear of the washer top.  
Replace the control knobs.  
Circuit Board And Rotary Switch Removal  
Refer to Figures 9 and 10 for these procedures.  
1.  
2.  
3.  
Remove the washer top and the control knobs.  
Remove the three stainless steel control pan screws.  
Turn the control pan over and lay it off toward the right side. Leave the upper water level  
tube connected to the control pan nipple.  
4.  
Unplug the small connector from the small connector block. Leave the clear plastic tube from  
the lid switch routed through the small connector block.  
5.  
6.  
7.  
Slide both the large and small connector blocks out of their mounting slots.  
Pull the connectors from the terminals on the water level switch.  
Remove the water level switch mounting screw. This will release the ground connector and  
the water level switch.  
8.  
9.  
Pull the ground connector from the terminal on the steel mounting channel.  
Remove the five circuit board mounting screws and raise the near edge of the circuit board.  
10.  
Lift the locking tab on each rotary switch and turn the switch 45° counterclockwise. Remove  
the switch from the control panel. (If necessary, pull the connector of each rotary switch from  
the connector block on the circuit board.)  
Circuit Board and Rotary Switch Replacement  
Refer to Figures 9 and 10 for these procedures.  
1.  
Install each rotary switch by first orienting the switch as shown in Figure 9. Insert the switch  
into the mounting socket in the control panel and turn it 45° clockwise or until the locking  
tab engages in the detent notch.  
2.  
Push the connector of each rotary switch onto its connector block on the circuit board. The  
connector web should be oriented toward the rear of the circuit board.  
3.  
4.  
Push the ground connector onto the terminal on the steel mounting channel.  
Install the water level switch mounting screw through the ground connector and water level  
switch bracket.  
46  
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5.  
Route the three water level switch wires around the circuit  
board mounting post.  
6.  
7.  
Install the five circuit board mounting screws.  
Push the connectors onto the correct terminals on the  
water level switch. (Tan to “T”, Pink to “P”, Violet to “V”.)  
8.  
9.  
Slide both the large and small connector blocks into their  
mounting slots.  
Route the clear plastic tube through the center terminal  
position in the small 3-pin connector. Plug the small 3-pin  
connector into the small connector block. Make sure the  
connectors are latched securely.  
10.  
11.  
Slide the control pan tabs into the slot in the steel mounting  
channel. Install the three stainless steel control pan mounting  
screws.  
Fig. 9  
Replace the control knobs and the washer top.  
47  
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Water Level Switch Removal  
Refer to Figure 10 for these procedures.  
1. Remove washer top.  
2. Remove the three control pan screws. Turn the control pan over and lay it to one side.  
3. Pull the upper water level tube from the nipple on the water level switch. Do not disconnect the  
tube from the pan nipple.  
4. Pull the connectors from the terminals on the water level switch.  
5. Remove the water level switch mounting screw. This will free the ground connector and the  
water level switch.  
Water Level Switch Replacement  
Refer to Figure 10 for these procedures.  
1. Slide the water level switch mounting bracket tab into the mounting slot.  
2. Install the mounting screw through the ground connector and the water level switch  
bracket.  
3. Route the three water level switch wires around the circuit board mounting post.  
4. Push the upper water level switch tube onto the nipple on the water level switch.  
5. Install the three control pan screws.  
Fig. 11  
48  
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CABINET COMPONENTS  
Water Inlet Components Removal  
Refer to Figures 11 and 12 for these procedures.  
1. Remove the washer top.  
2. Remove the hose clamp from each end of the water inlet hose. The hose can be removed from  
the cabinet by slipping the two wire ties from their holes in the cabinet back.  
3. Remove the wiring connectors from the solenoid valve terminals.  
4. Remove the two mounting screws from the water inlet valve and remove the valve.  
5. Remove the hose clamp from the corrugated hose at the bottom of the vacuum break reservoir.  
6. Remove the mounting screw from the vacuum break reservoir and remove the reservoir.  
7. Remove the hose clamp from the lower end of the corrugated hose and remove the hose.  
8. The lower inlet fitting is a serviceable assembly on early production models only. The entire tub  
assembly must be replaced on later production models.  
Water Inlet Components Replacement  
Refer to Figures 11 and 12 for these procedures.  
1. The lower inlet fitting comes preassembled to the tub.  
2. Install the corrugated hose onto the top end of the inlet fitting with a hose clamp. Position the tangs  
as shown in figure 11.  
3. Install a hose clamp on the corrugated hose at the bottom of the vacuum break reservoir. Position  
tangs as shown in figure 12.  
4. Insert the vacuum break reservoir tabs  
in the mounting slots and install the  
mounting screw into the reservoir.  
5. Install two mounting screws through  
the water valve mounting plate into  
the water valve.  
6. Push the wiring connectors onto  
the water valve terminals.  
NOTE: The red double connector  
goes to the top terminal. The  
white double connector goes  
on the bottom terminals.  
7. Install the water inlet hose with  
hose clamps on each end.  
Fig. 12  
49  
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Agitator Replacement  
Refer to Figure 13 for these procedures.  
1. Open the lid of the washer.  
2. Loosen the hex head screw in the agitator access  
AGITATOR  
hole. DO NOT REMOVE THIS SCREW.  
3. Pull the agitator off the splined agitator shaft.  
4. Position the new agitator over the splined  
agitator shaft and turn it until the splines mate prop-  
erly and press down on the agitator until it slides  
down the shaft as far as it can go.  
HEX-HEAD SCREW  
5. Retighten the hex head screw securely. Do not  
overtighten it or the threads will strip.  
Fig. 13  
Basket Removal  
Refer to Figures 14 and 15 for these procedures.  
1. Remove the agitator.  
2. Remove the top assembly.  
3. Unsnap eight snap clips holding the tub ring to the tub and set the tub ring aside.  
4. Loosen the drive hub screw by four or five turns. DO NOT REMOVE THIS SCREW.  
5. Tap on the head of the drive hub screw to loosen the saddle block.  
6. Pull up on the basket and remove it from the tub.  
Fig. 15  
Fig. 14  
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Basket Replacement  
Refer to Figures 14 and 15 for these procedures.  
1. If a new basket is being installed, remove the drive hub from the old basket and install it on the new  
one.  
2. Lift the basket into the tub and carefully slide it over the spin tube. Rotate the basket until the  
locator ears drop into the slots in the drive hub. The basket rests on top of the spin tube.  
3. Tighten the saddle block screw.  
4. Be sure the snubber straps are positioned on the studs of the tub.  
5. Position the tub ring over the top of the tub so the overflow hose is positioned inside the washer  
properly and the overflow cover fits over the overflow cup. Align the tabs on the tub ring over the  
snubber studs and snap the tub ring onto the tub.  
Tub Removal  
Refer to Figures 16 and 17 for these procedures.  
1. Remove the agitator.  
2. Remove the top assembly.  
3. Remove the basket.  
4. Lay the washer on its front on a soft surface to protect the cabinet finish.  
5. Remove the four hex head bolts from the tub support.  
6. Disconnect the drain hose from the pump.  
7. Using fingers and thumbs as a wedge, push the tub forward until it pops off the rubber seal at the  
bottom center of the tub.  
8. Stand the washer upright.  
9. Disconnect the water inlet hose from the water inlet valves and remove the plastic straps securing  
the inlet hose to the cabinet.  
10. Lift the entire tub assembly from the washer cabinet.  
11. If the tub is to be replaced with a new one, remove the pressure hose, liquid bleach dispenser  
hose, metal motor shield and drain hose from the tub.  
TUB  
Fig. 17  
Mounting  
Bolts  
TUB MOUNTING  
SCREW W/  
SEAL  
WASHERS  
Mounting  
Bolts  
TUB  
SUPPORT  
Fig. 16  
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Capacitor Replacement  
Refer to Figure 18 for these procedures.  
! WARNING  
ELECTRICAL SHOCK HAZARD  
•Disconnect the washer's power supply cord from the household power supply before  
servicing the capacitor.  
•The capacitor is capable of storing voltage that could be lethal. Do not touch the bare  
capacitor terminals.  
•Before removing the capacitor make sure the stored electrical charge has been dissipated  
by placing a 100 ohm 2 watt resistor across the terminals or placing a screwdriver blade  
between the terminals and grounding the screwdriver to the tub support for several seconds.  
Failure to follow these procedures could result in serious injury or death.  
1. Disconnect the water and drain hose from the washer.  
2. Lay the washer on its front on a soft surface to protect the cabinet finish.  
3. Carefully discharge the capacitor.  
4. Remove the hex head screw securing the capaci-  
tor mounting strap and remove the strap and capacitor  
from the washer.  
5. Slide the red and yellow connectors from the old ca-  
pacitor and place them on the new one.  
6. Position the capacitor so the terminals are easy to get  
to and the wires are not stressed. Secure the ca-  
pacitor to the tub support with the mounting strap and  
hex head screw removed earlier.  
Fig. 18  
7. Stand the washer upright.  
8. Connect the water and drain hoses to the washer.  
Solenoid Replacement  
Refer to Figures 19 and 20 for these procedures.  
BRAKE ARM  
ASSEMBLY  
BRAKE ARM  
SPRING  
Fig. 19  
Fig. 20  
52  
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1. Disconnect the water and drain hoses from the washer.  
2. Lay the washer on its front on a soft surface to protect the cabinet finish.  
3. Remove the end of the brake arm spring from the slot in the brake arm assembly.  
4. Use your thumb to push up on the bottom of the brake arm lock so it unsnaps from the brake arm  
connector and remove it.  
5. Press in on both sides of the brake arm connector and slide the pins out of the solenoid bracket  
holes.  
6. Pull the two wire connectors located under the slot in the terminal cover from the solenoid terminals  
with a pair of needle nose pliers.  
7. Remove the four hex head screws securing the solenoid to the motor mounting plate and  
remove the solenoid and the cover.  
8. Mount the new solenoid to the motor mounting plate with the four hex head screws. Press the  
protective cover over the ends of the screws with the cutout over the wire terminals.  
9. Reconnect the blue and white wires to the solenoid terminals.  
10. Snap the two connector pins on the brake arm connector into the solenoid bracket holes.  
11. Press the brake arm lock into the top of the brake arm connector and snap it into place. Slide the  
lock toward the solenoid as far as it will go.  
12. Reconnect the end of the brake arm spring to the slot in the brake arm.  
13. Stand the washer upright.  
14. Reconnect the water and drain hoses and check for proper operation.  
Drive Belt Replacement  
Refer to Figure 21 for these procedures.  
1. Disconnect the water and drain hose from the washer.  
2. Lay the washer on its front on a soft surface to protect  
the cabinet finish.  
3. Remove the plastic motor pulley shield.  
4. Rotate the splutch pulley by hand and roll  
the belt off the splutch and motor pulleys.  
Drive  
Belt  
5. Loop the replacement belt over the motor  
pulley and rotate the splutch pulley while  
rolling the belt onto it.  
6. Press on the belt midway between the pulleys to  
make sure there is 1/8" of deflection while under slight  
pressure. To tighten the belt, loosen one of the motor  
mounting bolts slightly and rotate the motor until the tension  
is correct. Retighten the motor mounting bolt.  
Fig. 21  
7. Reinstall the plastic motor shield.  
8. Connect the water and drain hoses to the washer and check for proper operation.  
53  
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Splutch Assembly Removal  
Refer to Figure 22 for these procedures.  
1. Disconnect the water and drain hoses from  
the washer.  
2. Lay the washer on its front on a soft surface to  
Splutch Pulley  
protect the cabinet finish.  
3. Remove the nuts securing the plastic  
motor pulley shield and remove the shield.  
4. Remove the C-ring securing the splutch pulley to the  
splutch assembly and remove the cup washer.  
5. Pull the splutch pulley off the splined gearcase shaft  
and then remove the pulley and the drive belt.  
Fig. 22  
6. The splutch housing is held to the motor plate by four tabs. Work each tab loose by pressing in  
while pulling out on the housing until it is free.  
Motor Plate Removal  
Refer to Figure 23 for these procedures.  
1. Follow the procedures for removing  
the splutch assembly.  
2. Follow the procedures for disconnecting  
the brake arm assembly from the solenoid.  
3. Squeeze the tabs on the four wiring harness  
standoffs in the motor plate together  
and push them out of their mounting  
Motor Plate  
Bolts  
holes.  
4. Cut the nylon cable tie that holds the wiring  
harness connector to the motor plate.  
Fig. 23  
5. Bend back the end clips slightly and separate the  
motor plug from the wiring harness connector.  
6. Remove the four hex head bolts securing the motor plate to the tub support.  
7. Pull the motor plate assembly off the tub support.  
54  
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Motor Replacement  
Refer to Figure 24 for these procedures.  
1. Remove the nuts securing the plastic motor  
shield from the motor mounting bolts.  
Motor  
Mounting  
Bolts  
2. Loosen the motor mounting bolts and slide the motor  
toward the center of the washer to loosen the drive  
belt. Remove the drive belt.  
3. Finish removing the motor mounting bolts and washers.  
4. Remove the motor.  
5. Remove the nut and spacer washer securing the  
motor pulley to the motor and remove the pulley.  
Fig. 24  
6. Install the pulley on the new motor and secure it with the spacer washer and the nut.  
7. Position the motor under the motor mounting plate and secure it in place with the bolts, washers  
and nuts.  
8. Replace the plastic motor pulley shield with the two remaining nuts.  
Brake Replacement  
Refer to Figures 25 and 26 for these procedures.  
1. Follow the procedures for removing the splutch assembly.  
2. Follow the procedures for removing the motor mounting plate.  
Slide Brake Arm  
3. Rotate the brake arm assembly to loosen the brake band from  
Assembly  
the drum.  
Over This Stud  
4. Slide the band over the lip of the drum and slide the brake arm  
assembly off the motor mounting plate stud. The brake will now be  
loose of the brake arm assembly.  
Fig. 25  
INSET  
5. Carefully slide just the top section of the brake  
Solenoid  
Bracket  
arm assembly shaft over the indicated tub  
support stud.  
Brake Arm  
Shaft  
Connector  
Brake Arm  
Assembly  
End of  
Brake Band  
6. Position the brake band around the brake drum  
and insert the free end of the band into the cutout  
Large  
Pivot  
Pin  
of the brake assembly shaft. Then slide the band and  
the rest of the brake assembly onto the mounting stud.  
Brake  
Band  
Motor  
Plate  
Hook  
End of  
Spring  
Here  
Fig. 26  
55  
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Servicing the Drain Pump  
Refer to Figure 27 for these procedures.  
NOTE: There is an overload inside the pump that resets itself after approximately 20 minutes.  
1. Lay the washer on its front on a soft surface to protect the cabinet finish.  
2. Unplug the power connector from the drain pump motor terminal.  
3. Unclamp the end of the drain hose from the drain pump connector.  
4. Remove the two large hex head screws securing the drain pump to the cabinet back.  
5. Support the drain pump in one hand and remove the remaining hex head screw and remove  
the pump from the cabinet.  
6. Hold the pump in one hand with the drain housing to the right and rotate the drain housing clock-  
wise with the other hand until the tabs release from the motor housing.  
7. Remove the rubber O-ring from the motor housing and inspect it for wear. Replace it if necessary.  
8. Clean any debris (lint, soap, sludge, etc.) from inside the drain housing. Wash the inside with mild  
detergent and a soft brush.  
9. Install the rubber O-ring over the rim of the motor housing.  
10. Position the drain housing as shown in Figure 27 and insert the tabs in the motor housing slots.  
Turn the drain housing counter clockwise as far as possible unitl the assembly locks together.  
11. Slide the end of the drain hose over the drain connector as far as it will go and clamp it in place.  
Make sure the hose is not twisted or kinked.  
12. Slide the power connector over the drain motor terminals as far as it will go. The edges of the large  
connector shield should seat firmly against the pump.  
13. Position the drain motor so the mounting holes align with the holes in the cabinet. Replace the  
5/16" and 10mm hex head screws removed earlier.  
GROUND TERMINAL  
Fig. 27  
56  
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Servicing the Splutch Assembly  
Refer to Figure 28 for these procedures.  
NOTE: The splutch must be reassembled in the order described below. Failure to do so may result in  
a malfunction where the agitator spins at a high rate of speed and the basket remains stationary.  
1. Spread the snap-ring with a pair of snap-ring pliers and  
Spring  
slide it over the splined shaft of the gearcase. Press the  
ring tightly against the bearing. Be careful not to shave off  
any of the splines.  
Slider  
Teeth  
2. Slide the spring over the splined shaft.  
Cam Ring  
Arm  
3. Insert the cam ring inside the splutch housing so the tab  
Tab  
on the ring is inside the wide cutout of the housing.  
Splutch  
Housing  
Tab  
4. Position the slider over the cam ring.  
5. Slide the splutch assembly over the splined shaft so that  
the gears mesh and the tab on the cam ring loops over the  
Teeth  
pivot pin of the brake assembly.  
Pulley  
6. Press the four tabs of the splutch housing into the  
Drive Belt  
mounting holes in the motor mounting plate so they  
Clip Ring  
snap into place.  
Fig. 28  
Servicing the Gearcase  
Refer to Figure 29 for these procedures.  
1. Follow the procedure to remove the motor plate from  
the washer on page 54.  
Strike top of agitator shaft  
with rubber mallet  
2. Strike the top of the agitator shaft two or three times  
with a rubber mallet to dislodge the gearcase from the  
bearing race in the tub support.  
3. a) On early production models the brake assembly  
Place a bead of Loctite  
and the gearcase will have to be removed together  
by carefully sliding both assemblies from the tub  
support at the same time.  
3¾" from  
top of spin tube  
b) On later production models the brake assembly  
should be removed separately. See procedure on  
page 55. Then carefully slide the gearcase from  
the tub support.  
4. When replacing the gearcase a small bead of Loctite  
should be applied approximatly 3¾" from the top of the  
spin tube. (Fig. 29)  
Fig. 29  
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-- NOTES --  
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Section Two - Part C  
TROUBLESHOOTING AND DIAGNOSTICS  
TROUBLESHOOTING  
NOTE: Check the Tech Sheet provided with the washer form the most recent troubleshooting  
information.  
IMPORTANT: Possible Cause/Test MUST be performed in the sequence shown for each problem.  
PROBLEM  
POSSIBLE CAUSE/TEST  
WON'T POWER UP  
(Verify lid is closed)  
1. Unplug unit for more than 5 seconds, then plug back in.  
2. Check 120V at outlet.  
3. Check harness connections.  
4. Check 120V between 9-pin connector and ground.  
WON’T START  
(Verify lid is closed)  
1. Verify unit is not in Pause or Service Mode.  
2. Unplug unit for 5 seconds, then plug back in.  
3. Verify power between 9-pin connector and ground.  
CONTROL LOOPS THROUGH  
CYCLE REPEATEDLY  
1. Unit is in Service Mode. Unplug for more than  
5 seconds, then plug back in.  
WON’T FILL  
(Verify lid is closed)  
1. Check installation. Verify water supply. Verify valves are  
turned on.  
2. Check screens on water valve.  
3. Operate Actuator and Switch test.  
4. Check resistance measurements with unplugged unit.  
5. Check connections on water valves.  
6. Verify 120V at valves during fill. If no voltage exists and  
above solutions fail, replace electronic control.  
OVERFILLS  
1. Check Water Level switch hose connections.  
2. Check Water Level switch using ohmmeter.  
3. Blow into Water Level switch hose to tub to dislodge lint in  
air dome.  
4. Do not adjust Water Level switch. Adjusting Water Level  
switch will cause flooding.  
5. Check connections on Water Level switch.  
6. If machine still overfills replace Water Level switch.  
7. If above solutions fail, replace electronic control.  
WON’T AGITATE OR AGITATOR  
ROTATES IN ONE DIRECTION  
(Verify lid is closed)  
1. Perform Actuator and Switch Test for Dry Agitate.  
2. Verify 120V between the control yellow wire (counterclock-  
wise) and ground and between the red wire (clockwise)  
andground. Verify power at the motor.  
If the voltage is at the motor and the unit does not agitate  
replace motor.  
If no voltage comes from the control replace the electronic  
control.  
NOTE: The voltage pulsates; it does not stay on. It is diffi  
cult to check with a Digital Volt Meter.  
WRONG AGITATE SPEED  
1. Check belt tension. There should be light deflection  
(approximately 1/8") when pressed. (Loose belt will also  
cause black mark on inside of cabinet.)  
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PROBLEM  
POSSIBLE CAUSE/TEST  
WON'T SPIN  
(Verify lid is closed)  
1. Perform Actuator and Switch Test for Spin.  
2. Check for power on 120V between 9-pin connector and ground.  
3. Verify Water Level switch is reset by disconnecting the hose  
to it. If this works repeat step 1.  
NOTE:  
Unit has a drain cycle of approximately  
5 minutes before spin.  
4. Blow into Water Level switch hose.  
5. Check for voltage at motor.  
6. If no power at 9-pin connector and motor resistance readings  
are OK replace electronic control.  
SPINS AT WRONG SPEED  
1. Check brake system.  
2. Verify solenoid operation and that it is not jammed.  
3. If solenoid has power during the Actuator and Switch  
test for Pump and Brake Solenoid and does not actuate,  
replace solenoid.  
4. The solenoid cannot be checked for resistance because it  
has an internal diode and is in parallel with the pump.  
5. Check transmission clutch system.  
WON'T DRAIN/SLOW DRAIN  
1. Perform Actuator and Switch test for Pump and Brake  
Solenoid.  
2. Check connections to pump.  
3. Check for voltage at pump.  
4. Clean pump.  
5. Check for lint in drain hose.  
6. Check pump using resistance test.  
7. If no AC voltage is output from 9-pin connector when selected,  
replace electronic control.  
UNIT STOPS WITH LID OPEN  
1. Machine is designed to stop all functions with lid open. When  
the lid closes the machine continues the cycle.  
60  
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DIAGNOSTIC TEST PROGRAM  
The Diagnostic Test Program is designed to be an aid for authorized service technicians to objectively  
test the washer’s water fill valves, drain pump and the clutch/brake solenoid, drive motor, water level  
sensor, lid switch, LEDs and rotary switches. There are four tests in the program all accessed from  
the control panel by following a specified entry sequence. NOTE: Check the Tech Sheet provided  
with the washer for most recent test sequences.  
Entry Sequence  
The entry sequence to begin the Diagnostic Test Program is as follows:  
1.  
Set the TEMP SELECT switch for the desired test according to the following table:  
TEMP SELECT  
TEST  
SETTING  
Actuator and Switch Test  
Hot/Cold (HC)  
(PREFERRED SERVICE TEST)  
Cold/Cold (CC)  
Automatic Operations Test  
Interface Test*  
Table 7  
Warm/Warm (WW)  
*Interface Test  
available on 4-temperature models  
2.  
3.  
4.  
Unplug the washer power cord from the household outlet for more than five seconds.  
Plug the washer back into the electrical power outlet.  
Set the CYCLE SELECT switch so the flat on the stem faces position 1 - Knob points to  
the right. (Fig. 30)  
Off  
Permanent  
Press  
Flat of  
Shaft  
Super  
Wash  
Cottons:  
Fig. 30  
Delicate  
Soak  
Heavy  
Cottons:  
Normal  
Spin Only  
5.  
6.  
Press and hold the START/PAUSE button while turning the CYCLE SELECT switch one step  
clockwise.  
Release the START/PAUSE button.  
NOTE: To terminate any diagnostic test and return to normal operation, unplug the washer power  
cord from the power outlet for more than five seconds and then plug the power cord back into the  
outlet.  
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Actuator and Switch Test (Set TEMP SELECT: Hot/Cold - Initiate Entry Sequence)  
(Preferred Service Test)  
The Actuator and Switch Test is designed to detect malfunctions in the transmission, water inlet  
valves, pump, solenoid and clutch, and the lid switch. Each function is tested separately by turning the  
TEMPERATURE SELECT switch as indicated in Table 8. Press the START/PAUSE button to start  
and end each test.  
Opening and closing the lid during any of the these tests will verify the lid switch.  
NOTE: CYCLE SELECT setting has no effect on the Actuator and Switch Test.  
TEMP SELECT  
POSITION  
WATER LEVEL  
SWITCH  
ACTION  
Pump and Brake Solenoid  
Pump & Solenoid  
Actuate  
HC  
n/a  
n/a  
Agitate Function  
WC  
Dry Agitate  
Table 8  
Water Inlet System & Water Level Switch  
Empty  
CC  
Warm Fill  
Agitate  
Full  
Spin Function  
Pump & Brake  
Solenoid  
Actuate, Spin  
WW*  
(This setting only  
on 4-temperature  
Empty  
models)  
Pump & Brake  
Solenoid  
Full  
Actuate  
To terminate this test and return to normal operation, unplug the washer power cord from the power  
outlet for more than five seconds and then plug the power cord back into the outlet.  
Automatic Operations Test (Set TEMP SELECT: Cold/Cold - Initiate Entry Sequence)  
The Automatic Operations Test checks LEDs, Valves, Solenoid, Pump and both Drive Motor Windings  
by turning each component on for approximately three seconds.  
STEP  
1
3 SECOND OPERATIONS  
Wash Cycle/Status LED on  
2
3
4
Rinse Cycle/Status LED on  
Spin Cycle/Status LED on  
Cold Water Valve  
Hot Water Valve  
5
6
Table 9  
Motor Lead - Yellow  
7
8
9
Motor Lead - Red  
Pump and Solenoid  
All OFF  
Return to Step 1  
10  
To terminate this test and return to normal operation, unplug the washer power cord from the power  
outlet for more than five seconds and then plug the power cord back into the outlet.  
62  
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Selector Switch Tests (Set TEMP SELECT: Warm/Warm - Initiate Entry Sequence)  
(Only on 4-temperature models)  
The Selector Switch Tests have been designed to troubleshoot the rotary switches. During this test  
every position of each rotary switch is read and decoded by the microcontroller. The CYCLE/STATUS  
indicator LEDs display test results.  
• CHECKING CYCLE SELECT SWITCH  
CYCLE SELECT POSITION  
(Turn Clockwise)  
LED  
INDICATOR  
Beginning at position 1 (NORMAL) turn the  
CYCLE SELECT switch clock-wise to all  
positions and note corresponding LED indi-  
cators. (Table 10)  
1
2
Spin  
Wash  
3
4
5
6
7
Rinse  
Wash/Rinse  
• CHECKING TEMPERATURE SELECT SWITCH  
Spin  
Place the CYCLE SELECT switch in position 1  
(NORMAL) and rotate the TEMP SELECT  
switch through all positions and note the cor-  
responding LED indicators. (Table 11)  
Wash/Spin  
Spin/Rinse  
8
Wash/Spin/Rinse  
Table 10  
TEMPERATURE  
LED  
SELECT POSITION  
INDICATOR  
Warm/Warm (WW)  
Hot/Cold (HC)  
Spin  
Table 11  
Rinse  
Warm/Cold (WC)  
Cold/Cold (CC)  
Wash  
All Off  
To terminate this test and return to normal operation, unplug the washer power cord from the power  
outlet for more than five seconds and then plug the power cord back into the outlet.  
Ohmmeter Resistance Tests  
Many of the components of the washer can be  
checked with an ohmmeter. The washer must  
be disconnected from the power supply for these  
tests.  
RESISTANCE VALUES  
Harness  
Pin No. &  
Wire Color  
Harness  
Pin No./  
Part I.D.  
Resistance  
Reading  
Part Rating  
Verified  
Power  
Cord  
Ground  
Less than  
Harness/  
10  
(G)  
to  
to  
Resistance checks should be made at the 9-pin  
connector first. (Fig. 31) If any of the readings  
are out of range as stated in Table 12 or not  
operating properly check resistance readings  
at the component terminals. If the readings  
are still out of range, replace the suspect  
component.  
5  
Power Cord  
Power  
Cord  
Ground  
Harness/  
Less than  
1
(W)  
5 Ω  
Power Cord  
Less than  
6
(BK)  
Harness/  
Power  
Cord L1  
to  
to  
to  
5 Ω  
Power Cord  
5
(P)  
9
(BR)  
Hot Valve  
800-1200 Ω  
800-1200 Ω  
3-10Ω  
(BK)  
(R)  
8
5
(P)  
Cold Valve  
Pump  
(Y/R)  
4
2
(BU)  
to  
to  
to  
(BU)  
(BK/W)  
Counterclockwise  
motor agitate  
7
(Y)  
4
Figure 31  
(P)  
700-1000 Ω  
700-1000 Ω  
(BK/W)  
(W)  
Clockwise motor  
agitate & spin  
4
3
(R)  
(BK/W)  
(BR)  
(Y/R)  
(G)  
(BK/W)  
(Y)  
Table 12  
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The rotary switches can also be tested by using an ohmmeter. Both CYCLE SELECT and TEMP  
SELECT switches are low voltage switches and should be removed before an ohmmeter is used.  
Fig. 32  
SELECTOR DESCRIPTION  
CYCLE & TEMPERATURE  
SELECTOR SWITCH LOGIC  
# of Positions  
Usable Position  
Position No./Shaft Flat Location Clockwise  
Wire  
Lead  
No.  
Cycle  
Selector  
1,2,3,4,5,6,7,8  
8
5
6
7
8
1
2
4
3
Temperature  
Selector  
4
3
1,2,3,4  
1,2,3  
_
_
_
_
_
1
2
3
X
_
X
X
X
X
X
_
_
_
X
_
X
_
X
X
_
Table 14  
X
X
X = Connection To Common  
Table 13  
NOTE: All resistance readings must be under 5000 ohms to be considered connected. Over 5,000  
ohms is considered not connected.  
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Section Two - Part D  
TECHTIPS  
WIRING DIAGRAM  
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CONTROL SEQUENCE CHART  
CONNECTION  
WIRE  
LOCATION  
FUNCTION  
LE  
INDICATION  
D
1
2
3
6
7
8
9
WIRE COLOR W BU  
R
BK  
Y
Y/RB/R  
T
P
MACHINE  
FUNCTION  
CYCLE  
OFF  
P2 FILL WARM/HOT/COLD  
4
FILL AGITATE HI  
14 FILL AGITATE HI  
4
2
2
DRAIN  
S. I. S.  
SPIN  
WASH  
SUPER WASH  
P2 FILL COLD/WARM  
RINSE  
SPIN  
4
4
AGITATE HI  
DRAIN  
2
4
S. I. S.  
SPIN  
P2 FILL WARM/HOT/COLD  
AGITATE HI RATE  
DRAIN  
14  
4
2
S. I. S.  
WASH  
2
SPIN  
COTTON  
HEAVY:  
P2 FILL COLD/WARM  
4
4
2
4
AGITATE HI RATE  
DRAIN  
RINSE  
SPIN  
S. I. S.  
SPIN  
FILL WARM/HOT/COLD  
AGITATE SR  
DRAIN  
P2  
6
WASH  
4
COTTON:  
NORMAL  
S. I. S.  
2
P2 FILL COLD/WARM  
RINSE  
SPIN  
4
4
AGITATE SR  
DRAIN  
S. I. S.  
SPIN  
2
4
FILL WARM/HOT/COLD  
AGITATE HI RATE  
P2  
10  
P1 DRAIN  
FILL WARM/HOT/COLD  
P2  
2
WASH  
AGITATE NORMAL RATE  
4
DRAIN  
S. I. S.  
PERMANENT  
PRESS  
2
P2 FILL COLD/WARM  
RINSE  
SPIN  
4
4
4
AGITATE HI RATE  
DRAIN  
S. I. S. (TWO TIMES)  
P2 FILL WARM/HOT/COLD  
8
4
2
AGITATE LOW RATE  
DRAIN  
WASH  
S. I. S.  
DELICATE  
P2 FILL COLD/WARM  
RINSE  
SPIN  
4
4
4
AGITATE LOW RATE  
DRAIN  
S. I. S. (TWO TIMES)  
P2 FILL WARM/HOT/COLD  
2
8
2
8
2
FILL AGITATE LOW  
SOAK  
FILL AGITATE LOW  
SOAK  
WASH  
RINSE  
SPIN  
SOAK  
FILL AGITATE LOW  
SOAK  
8
2
2
S.I.S.  
SPIN  
DRAIN  
4
4
4
S. I. S. (TWO TIMES)  
SPIN  
SPIN  
SPIN ONLY  
P1 = UNTIL PRESSURE SWITCH RESETS  
P2 = UNTIL PRESSURE SWITCH SETS  
- DE-ENERGIZED LINE  
- ENERGIZED LINE  
- LINE MAY BE ENERGIZED OR  
DE-ENERGIZED  
SR = SPECIAL RATE: 5 SEC. ON, 10 SEC. OFF  
UNITL TIME MET.  
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STRIP CIRCUITS  
FILL  
AGITATE  
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STRIP CIRCUITS  
DRAIN  
SPIN  
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29”  
AND  
COMPACT  
GASANDELECTRIC  
DRYERS  
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Section Three - Part A  
THEORY OF OPERATION  
THEORY OF DRYING  
To understand how a dryer can dry laundry, it is necessary to understand how the process of drying,  
or evaporation, can be accelerated.  
The goal of drying is to remove the water that has saturated the laundry during washing. During the  
SPIN CYCLE of the washer, much of the water is extracted while it is still in its liquid form. To remove  
the remaining water, it is necessary to convert the liquid water into water vapor. This process of  
changing a liquid to a vapor is called evaporation. Under normal conditions, the process of evapora-  
tion is very slow.  
As an example, water in a glass set on a table at room temperature will take days to completely evapo-  
rate. A damp towel from a shower, balled up and placed in a clothes hamper will probably still be damp  
several days later when it is removed.  
However, by controlling the conditions during the evaporation process, the rate of evaporation can be  
accelerated.  
BY APPLYING HEAT  
The process of evaporation can be accelerated by  
applying heat. As shown in Figure 3-1, when a pan  
of water is heated on a stove top, the water rapidly  
boils (evaporates from liquid to vapor.)  
Fig. 3-1  
BY MOVING THE SURROUNDING AIR  
The process of evaporation can be accelerated by  
moving the surrounding air. During evaporation,  
the air immediately surrounding the surface of  
the liquid water can become saturated with water  
vapor. At this point the air cannot accept any more  
evaporating water. Moving the saturated air away  
from the surface of the liquid water and replacing  
it with air that can still accept water vapor can ac-  
celerate the rate of evaporation.  
Fig. 3-2  
As an example, clothing hung out to dry on a  
clothes line will dry faster when there is a breeze,  
and you will feel cooler (a sign of evaporation) when  
you stand in front of a fan on a hot day. (Fig. 3-2)  
BY INCREASING THE SURFACE AREA OF THE LIQUID  
The process of evaporation can be accelerated by  
increasing the surface area of the liquid. As show  
in Figure 3-3, the water in a glass can be poured  
out onto the floor. Spread out in a puddle, the water  
will likely evaporate in just a short amount of time.  
Fig. 3-3  
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MECHANICAL SYSTEMS TO ACCELERATE DRYING  
The mechanical systems in a dryer control these same three conditions to accelerate the evaporation  
of liquid water remaining in laundry. Within the dryer drum, the dryer:  
A) Applies Heat to the Liquid Water  
B) Provides Movement of Air over the Water  
C) Increases the Surface Exposure of the Water  
Efficient drying of the laundry is the result.  
In a dryer, air is heated by either an electric element or a gas burner. The heated air is drawn into the  
drum and passed over the laundry. To prevent the heated air from becoming completely saturated  
with water vapor, a fan continually pulls the moisture-laden air from the drum and exhausts it outside.  
Relatively dry heated air is continually drawn into the drum to replace the moisture-laden air being  
exhausted. (Fig. 3-4)  
When you understand how a dryer works, you can understand why it is important that the dryer be  
properly exhausted to the outside. If the moisture-laden air was vented back into the room where the  
dryer was located, the air in the room would quickly become saturated. This same air would be continu-  
ously drawn back into the dryer, heated and passed over the wet laundry. The drying time would be  
greatly increased.  
Fig. 3-4  
Air system is similar in gas and electric dryers.  
Gas Dryer shown.  
TO MAINTAIN DRYING EFFICIENCY  
• The Dryer Must Be Correctly Installed • The Laundry Must Be Properly Sorted  
(Heavy items dried with light weight  
garments can develop over-drying and  
• The Dryer Must Be Properly Vented  
• The Air Flow Must Be Unrestricted  
(Clean Lint Screen)  
under-drying in the same load.)  
• The Washer Must Extract As Much Water  
As Possible During the SPIN CYCLE  
• The Dryer Must Not Be Overloaded  
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Section Three - Part B  
COMPONENTACCESS  
! WARNING  
ELECTRIC SHOCK HAZARD  
Disconnect the electrical power before servicing any components.  
Failure to do so can result in death or electrical shock.  
Removing the Console  
1.  
2.  
Remove the two screws at the base of the console. (Fig. 3-5)  
Grab console on both sides. Pull console towards you, lifting the tabs up and out of the  
console slots. Carefully flip console forward and remove the rear panel to make repairs.  
Fig. 3-6  
Fig. 3-5  
Removing the Timer  
1.  
2.  
3.  
4.  
Pull the timer knob off the timer assembly shaft.  
Tip the console into the service position.  
Disconnect the wiring harness connectors from the timer assembly terminals.  
Remove the two (2) screws securing the timer assembly mounting bracket to the console.  
Removing the Clean Touch Switch Assembly  
Mounting “EARS”  
1.  
2.  
Tip the console into the service position.  
Disconnect the wiring harness leads from the  
terminals on the switch assembly.  
3.  
4.  
Press in on the snap tabs as indicated in Fig. 3-7  
and then pull the bottom of the switch assembly  
out from the console.  
Slide the top of the switch assembly down until the  
ears clear the console and remove the switch  
assembly.  
Snap Tabs  
PUSH IN  
PUSH IN  
Fig. 3-7  
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.
Removing the Push to Start Switch  
1.  
2.  
3.  
4.  
Pull the knob off the Push-to-Start switch shaft.  
Tip the console into the service position.  
Disconnect the wiring harness leads from the Push-to-Start switch terminals.  
Remove the two (2) screws securing the Push-to-Start switch to the console and remove the  
switch.  
Removing the Buzzer  
1.  
2.  
3.  
Tip the console into the service position.  
Disconnect the wiring harness heads from the buzzer terminals.  
Remove the two (2) screws securing the buzzer to the console and remove the buzzer.  
Removing the Electronic Control Board  
1.  
2.  
3.  
Tip the console into the service position.  
Disconnect the wiring harness heads from the control board terminals.  
Pull the control board from the mounting bracket.  
Removing the Dryer Top  
1.  
2.  
Remove the console.  
Remove the two screws underneath the  
Lint Screen Lid. (Fig. 3-8)  
3.  
4.  
Slide top toward you to release top from  
front clips.  
Lift top up.  
Fig. 3-8  
The door opening flange in the front panel forms the  
support for the front felt drum seal and bearing. The  
front bearing is a Teflon-impregnated felt that needs  
no lubrication. The bearing is held in place by plas-  
tic plugs and seal cement. (Fig. 3-9)  
Fig. 3-9  
NYLON  
BARBED  
CLIP  
The front bearing race on the drum is composed of  
a two part pliable plastic ring. These components  
can be replaced by grasping the ring from inside  
the drum and pulling down to release the tab at the  
center holding it to the drum. Once one of the tabs  
is free the remaining two tabs will easily snap out of  
the drum.  
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Fig. 3-10  
Drum  
DRUM SUPPORT ROLLER  
To remove the drum:  
1.  
Release the belt from the idler pulley.  
(Fig. 3-10)  
2.  
Lift the drum through the cutouts in the front  
flange of the side panels.  
IDLER ASSEMBLY  
The rear of the drum is open and butts against the  
bulkhead. A vinyl-covered fabric seal is cemented  
to the drum and closes the gap between the drum  
and bulkhead. This seal must be fitted over the  
bead on the bulkhead when replacing the drum.  
To replace the drum:  
1.  
2.  
3.  
Insert the drum into the cabinet through the  
cutouts in the front flange of the side panels.  
Rest the rear of the drum on the support roll-  
ers on the rear bulkhead. (Fig. 3-11)  
Replace the belt around the drum, idler pulley  
and motor pulley. Make certain the grooved  
side of the belt is facing the drum.  
UPPER  
SUPPORT  
ROLLER  
4.  
6.  
Replace the front panel while raising the drum  
to engage the bearing ring and front bearing.  
OUTLET  
MANIFOLD  
Turn the drum counterclockwise one revolu-  
tion while lifting the fabric seal with a small  
screw driver to make certain the seal is lying  
against the bulkhead bead and is not turned  
under into the drum. Do not use your fingers  
to check the drum seal because pins, broken  
buttons and other small items may have lodged  
in the seal.  
INLET  
MANIFOLD  
LOWER  
SUPPORT  
ROLLER  
MOTOR & PULLEYS  
Fig. 3-11  
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Motor  
The motor is a double-shaft, single-speed, one third horsepower AC motor with a counterclockwise  
rotation.  
The front shaft of the motor drives a pulley which drives the belt and drum. The rear shaft is threaded  
and screws into the blower wheel hub.  
To remove the motor:  
1.  
2.  
Disconnect the wiring harness plug from the motor assembly.  
Remove the blower wheel from the motor shaft by holding the blower hub stationary with an  
open end or adjustable wrench and turning the pulley shaft of the motor clockwise using an  
open end or adjustable wrench.  
3.  
Disengage the front motor hold-down clip first by placing a nut driver over the looped end of  
the clip and depressing the formed hump of the clip while pressing down and out with the  
nut driver.  
3.  
Disengage the rear motor hold down clip in the same manner.  
Gas Burner Assembly  
The gas burner assembly is located in the lower left corner of the cabinet.  
NOTE: Shut off the gas supply and disconnect the supply tube from the burner  
assembly before attempting any servicing.  
To remove the burner assembly:  
1.  
2.  
Remove the wiring harness connector from the ignitor flame sensor.  
Remove the two hex head screws securing the burner assembly mounting bracket to the  
bottom of the cabinet and pull the assembly forward and out of the unit.  
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Servicing Components on the Rear of the Bulkhead  
There are two panels on the back of the dryer that allow access to components at the rear of the  
bulkhead.  
The smaller panel covers the electrical connections for the dryer.  
1.  
2.  
On Gas Dryers the three prong grounded 120VAC power cord is connected at this location.  
On Electric Dryers the 240VAC terminal block is located under the small access panel.  
The large louvered back panel covers the intake and exhaust system. On Gas Dryers the louvers in  
this panel provide auxiliary air for the gas burner.  
Electric Heater Element  
On electric dryers the electric heater element is contained in a housing attached to the lower portion of  
the heater box.  
To remove the heater element:  
1.  
2.  
Disconnect the wire leads from the high-limit thermostat and the heater element terminals.  
Remove the two hex head screws securing the heater element to the heater box and remove  
the heater element and housing.  
3.  
The heater element can be removed from the housing by removing the one hex head screw  
securing the heater element mounting bracket to the housing and sliding the heater element  
out of the housing.  
THERMAL CUTOFF  
LINT  
CHUTE  
ELECTRIC DRYER  
Fig. 3-12  
HEATER ELEMENT  
(in housing)  
HI-LIMIT  
THERMOSTAT  
HI-LIMIT THERMOSTAT  
OPERATING  
THERMOSTAT  
& BIAS HEATER  
HEATER  
BLOWER HOUSING  
ELEMENT TERMINALS  
EXHAUST  
HI-LIMIT  
THERMOSTAT  
LINT CHUTE  
HEATER  
BOX  
GAS DRYER  
Fig. 3-13  
HI-LIMIT THERMOST
OPERATING THERMOSTAT & BIAS HEA
BLOWER HOUSING  
EXHAUST  
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-- NOTES --  
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27”  
GASANDELECTRIC  
DRYERS  
79  
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Section Four - Part A  
THEORY OF OPERATION  
CONSOLE  
Fig. 4-1  
TIMER CONTROL  
Electronic Dry-Miser  
This cycle can be used for most loads. Drying time varies according to type of fabric, size of load and  
dryness setting.  
Set the Cycle Selector Control to the desired dryness.  
Dryness is determined by an electronic moisture sensor system that “feels” the amount of  
moisture in the clothes as they pass over a moisture sensor mounted on the grille assembly  
at the front of the drum area. When the selected dryness is reached the dryer goes into a  
timed COOL DOWN period of approximately 10 minutes.  
The End-of-Cycle signal sounds once the cycle is complete.  
The End-of-cycle signal can be turned OFF by pressing the Cycle Signal OFF pad on the  
Clean Touch console.  
The Finish Guard option will tumble the clothes without heat for about 15 seconds every five  
minutes until the door is opened and the clothes removed.  
The Finish Guard option can be turned OFF by pressing the Finish Guard OFF pad on the  
Clean Touch console.  
Timed Dry Cycle  
This cycle will provide up to 80 minutes of heated drying time.  
The heating cycle is followed by approximately 10 minutes of COOL DOWN.  
The End-of-Cycle signal sounds once the cycle is complete.  
The End-of-cycle signal can be turned OFF by pressing the Cycle Signal OFF pad on the  
Clean Touch console.  
The Tumble Press portion of the Timed Dry Cycle is designed to provide about 15 minutes of  
HEATED TUMBLING followed by 10 minutes of COOL DOWN.  
81  
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Fluff Air Cycle  
The Fluff Air Cycle provides up to 30 minutes of unheated drying time.  
CLEAN TOUCH CONTROL PAD  
The clean touch control pad provides push button control of the following operations:  
TEMPERATURE SELECTION - Four levels of temperature ranging from Extra Low to High.  
FINISH GUARD - Allows this option to be turned On or OFF.  
CYCLE SIGNAL - Allows this option to be turned On or OFF.  
PUSH-TO-START KNOB  
This knob must be pushed to start the dryer. The door must be closed for the dryer to operate. If the  
door is opened during any drying cycle, the dryer will not operate again until the Push-to-Start knob is  
pushed again.  
“C” VERSION ELECTRONIC DRYER CONTROL  
The “C” version dryer control system consists of an electronic control board located in the console  
area and a moisture sensor attached to the lint screen grille inside the dryer drum. The dryer control  
system measures the resistance across the moisture sensor during the automatic dry cycle. The  
electronic control board turns power to the timer motor on and off based on input from the moisture  
sensor.  
Theory of Operation  
When a cycle is selected, Timer Switch 1 will be closed. This applies 120VAC through the orange/  
white wire to the electronic control board. Timer Switch 0 will be open if the selected cycle is not a  
timed dry cycle, so there is no alternate path for current flow through the timer motor. (Fig. 4-2)  
W/BK  
T/W  
Fig. 4-2  
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The electronic control looks at the input from the moisture sensor to see if the clothes are wet or dry.  
The moisture sensor will show continuity (short) if the clothes are wet and show NO continuity (open)  
if the clothes are dry.  
If the clothes are wet, the Triac on the electronic control board will block power to the timer motor, and  
the timer motor will not advance.  
If the clothes are dry or there are no clothes in the dryer the Triac on the electronic control board will  
allow power to flow to the timer motor causing it to advance.  
During the last 10 minutes of the Regular Cycle, (the last 15 minutes of the Permanent Press Cycle)  
and any Timed Dry Cycle, Timer Switch 0 will be closed. This will allow the timer motor to advance  
regardless of the condition at the moisture sensor. Timer Switch 0 bypasses the electronic control.  
(Fig. 4-3)  
W/BK  
T/W  
Fig. 4-3  
Heated Air Circulation  
Room temperature air (shown as white arrows in  
Fig. 4-4) enters the lower portion of the dryer cabi-  
net underneath the toe panel and is drawn through  
the heating system (electric heating element or  
gas burner assembly).  
Heated air (shown as dark grey arrows in  
Fig. 4-4) is then drawn up the heat duct mounted  
to the rear bulkhead and into the dryer drum.  
As the heated air circulates in the drum it picks  
up moisture (shown by the lighter grey arrows in  
Fig. 4-4).  
Moisture ladened air it then drawn down through  
the lint filter, through the blower and out through  
the exhaust duct to be vented out of the dryer.  
Venting can be accomplished straight through the  
back of the dryer, through either side of the dryer  
or down through the bottom of the dryer. (Fig. 4-4)  
Fig. 4-4  
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NOTE: This dryer has a broken belt switch which  
interrupts power to the drive motor when the  
drive belt breaks. (Fig. 4-5)  
Broken  
Belt  
Switch  
Fig. 4-5  
Side and Bottom Exhaust Venting Kit  
Side and Bottom Exhaust Venting Kits for Whirlpool 27” gas and electric dryer are available at your  
local parts distributor or Whirlpool Service Center. The kit contains all the materials necessary to vent  
the dryer out either side or through the bottom. (Fig. 4-6)  
Part No. 279818  
279819  
White  
Almond  
Fig. 4-6  
84  
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Section Four - Part B  
COMPONENTACCESS  
CONSOLE CONTROL REPAIRS  
! WARNING  
ELECTRIC SHOCK HAZARD  
Disconnect the electrical power before servicing any components.  
Failure to do so can result in death or electrical shock.  
Note : Potential floor damage. Slide dryer onto cardboard or hardboard before moving across  
floor. Failure to do so may damage floor covering.  
Removing the Console  
1.  
2.  
Remove the two screws at the base of the console. (Fig.4-7)  
Grab console on both sides. Pull console towards you, lifting the tabs up and out of the  
console slots. Carefully flip console back to make repairs. Do not lean console against  
wall. Console may mar or damage wall. If dryer is too close to wall, pull dryer forward  
so console does not touch wall. (Fig. 4-8)  
Fig. 4-8  
Fig. 4-7  
Electronic  
Dryness  
Control  
“Clean Touch”  
Switch  
Push-to-Start  
Buzzer  
Switch  
Timer  
Assembly  
Fig. 4-9  
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Removing the Timer  
1.  
2.  
3.  
4.  
Pull the timer knob off the timer assembly shaft.  
Tip the console into the service position.  
Disconnect the wiring harness connectors from the timer assembly terminals.  
Remove the two (2) screws securing the timer assembly mounting bracket to the console.  
Removing the Clean Touch Switch Assembly  
Mounting “EARS”  
1.  
2.  
Tip the console into the service position.  
Disconnect the wiring harness leads from the  
terminals on the switch assembly.  
3.  
4.  
Press in on the snap tabs as indicated in Fig. 4-10  
and then pull the bottom of the switch assembly  
out from the console.  
Slide the top of the switch assembly down until the  
ears clear the console and remove the switch  
Snap Tabs  
assembly.  
.
PUSH IN  
PUSH IN  
Fig. 4-10  
Removing the Push to Start Switch  
1.  
2.  
3.  
4.  
Pull the knob off the Push-to-Start switch shaft.  
Tip the console into the service position.  
Disconnect the wiring harness leads from the Push-to-Start switch terminals.  
Remove the two (2) screws securing the Push-to-Start switch to the console and remove the  
switch.  
Removing the Buzzer  
1.  
2.  
3.  
Tip the console into the service position.  
Disconnect the wiring harness heads from the buzzer terminals.  
Remove the two (2) screws securing the buzzer to the console and remove the buzzer.  
Removing the Electronic Control Board  
1.  
2.  
3.  
Tip the console into the service position.  
Disconnect the wiring harness heads from the control board terminals.  
Pull the control board from the mounting bracket.  
Removing the Dryer Top  
1.  
2.  
Remove the console.  
Remove the three screws at the back  
of the dryer top. (Fig. 4-11)  
3.  
4.  
Slide top toward you to release top from front  
clips and rear tabs. (Fig. 4-12)  
Lift top up and off dryer.  
Fig. 4-11  
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5.  
Slide top across dryer so that rear is under back  
brackets and front fits into front clips.  
6.  
7.  
8.  
Reinstall three dryer top screws.  
Close console.  
Reinstall the two console screws.  
Fig. 4-12  
Replacing the Drum Lamp  
1.  
2.  
3.  
4.  
5.  
Open dryer door. Remove the drum lamp cover screws. (Fig. 4-13)  
Lift and slide off the drum lamp cover.  
Tip the light socket forward and remove the bulb. (Fig. 4-14)  
Put new bulb into place.  
Slide drum light cover back into place. Reinstall the drum light cover screw. Close dryer door.  
Fig. 4-13  
Fig. 4-14  
Removing the Door Switch  
1.  
2.  
Remove the dryer top.  
Open the dryer door and remove the two (2) screws securing the door switch to the front  
panel.  
3.  
4.  
Disconnect the wiring harness connectors from the door switch terminals.  
Remove the door switch assembly.  
Removing the Toe Panel  
1.  
Using a blade screwdriver, locate and release the two toe panel clips, approximately 4” in from  
each side. (Fig. 4-15)  
2.  
Pull toe panel off and set finished side up.  
Fig. 4-15  
87  
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Replacing the Blower Wheel  
1.  
Open dryer door and remove lint screen. (Fig. 4-16) Close the dryer door.  
Fig. 4-16  
2.  
3.  
Remove two (2) screws from lint duct and remove the lint duct.  
Remove two (2) screws from blower housing cover and remove blower housing cover.  
(Fig. 4-17)  
Fig. 4-17  
4.  
5.  
Reach behind the blower housing and place a 7/8’’ open  
Fig. 4-18  
end wrench on the motor. (Fig. 4-18) Rotate the blower  
wheel clockwise to lock the motor shaft with the wrench.  
Allow wrench to lock against the motor bracket.  
Using a 3/8’’ socket drive with a 3/8’’ -1/2’’ adapter or  
1/2’’ drive, remove the blower wheel. (Fig. 4-19) The  
blower wheel has left-hand threads. Rotate the wheel  
clockwise to remove. Directional arrows are molded  
on the front edge of the wheel showing which way to  
turn to loosen and tighten.  
Removing Blower Housing  
1.  
2.  
3.  
4.  
Remove the blower wheel.  
Remove the three (3) blower housing screws.  
Tip down and pull out blower housing.  
Disconnect wires from thermal fuse, operating  
thermostat and bias heater. (Fig. 4-20)  
Fig. 4-20  
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Replacing the Motor  
1.  
2.  
Remove the blower housing.  
Remove two screws mounting  
motor in place. (Fig. 4-21)  
3.  
Reach under drum and push idler pulley  
to the left to release tension on the belt.  
(Fig. 4-22) Remove belt from motor pulley.  
Fig. 4-21  
Fig. 4-22  
4.  
5.  
Slide motor to right, out of slots, and pull  
forward out of dryer. (Fig. 4-23)  
Disconnect motor wiring harness. (Fig. 4-24)  
Remove idler pulley assembly and  
broken belt switch and place on new motor.  
6.  
7.  
Connect new motor wiring to motor  
wiring harness.  
Slide new motor into dryer and push  
to the left. Make sure tabs are in slots.  
8.  
9.  
Reinstall the two motor mounting screws.  
Reach under drum and push idler pulley  
to left while reattaching drum belt. Release  
idler pulley.  
Fig. 4-23  
Fig. 4-24  
Replacing the Operating Thermostat and Bias Heater  
1.  
Using a 5/16’’ socket, remove the two screws attaching the operating thermostat and the bias  
heater to the blower housing. (Fig. 4-25) Remove the operating thermostat and the bias heater.  
Fig. 4-25  
2.  
3.  
Attach the new operating thermostat and bias heater to the blower housing with two screws.  
Reattach the toe panel.  
Replacing the Thermal Fuse  
1.  
Disconnect the wiring harness plug from the  
thermal fuse terminals.  
2.  
Remove the screw securing the thermal fuse  
to the blower housing and remove the thermal fuse. (Fig. 4-26)  
3.  
4.  
Attach the new thermal fuse with the thermal fuse screw.  
Fig. 4-26  
Reconnect the wiring harness plug to the thermal fuse terminals.  
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Replacing the Heating Element (Electric Dryers)  
1.  
2.  
3.  
4.  
Remove the screw from heat shield. (Fig. 4-27)Remove  
the wires to the heat element.  
Remove the screw from side of heater box (Fig. 4-28)  
and slide the heat element out of dryer.  
Slide new heat element into dryer and reattach screw  
on side of heater box.  
Fig. 4-27  
Fig. 4-28  
Reattach the heat element wires. Replace heat shield.  
Removing the Burner Assembly (Gas Dryers)  
1.  
Turn off the gas supply to the dryer.  
2.  
Disconnect the gas supply pipe from the burner  
assembly.  
3.  
4.  
Disconnect the wiring harness connectors from  
the flame sensor and burner assembly.  
Fig. 4-29  
Remove the two (2) screws securing the burner assembly to the mounting bracket. (Fig. 4-29)  
Replacing the High Limit Thermostat and Thermal Cutoff  
1.  
2.  
Remove screw holding heat shield.  
Disconnect wires to heat element, high limit thermostat  
and thermal cutoff.  
3.  
4.  
5.  
Remove two screws from heat element bracket.  
Remove heat element assembly (heat duct) from dryer.  
Remove screws to high limit thermostat or thermal cut-  
off.(Fig. 4-30) Remove high limit thermostat or thermal cutoff.  
6.  
7.  
Attach new high limit thermostat or thermal cutoff.  
Reattach heat shield.  
Fig. 4-30  
Replacing the Heat Duct Assembly  
1.  
2.  
3.  
Remove two screws attaching heat duct to rear  
bulkhead assembly. (Fig. 4-31) Remove heat duct.  
Attach new heat duct to rear bulkhead assembly  
using the rear bulkhead assembly screws.  
Slide rear bulkhead assembly into place. Align  
top two screw holes in new rear bulkhead assembly  
with top two screw holes in back of dryer.  
Fig. 4-31  
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Removing the Dryer Door  
1.  
2.  
3.  
Remove the toe panel.  
Pull down and unhook and remove the left and right door springs. (Fig. 4-32)  
Open dryer door. Remove the screws from each door hinge.(Fig. 4-33) Remove dryer door by  
sliding it off of hinges.  
4.  
5.  
6.  
Slide new door onto hinges. Align screw holes in hinges. Reinstall hinge screws into new  
dryer door. Close dryer door.  
Hook long, skinny end of door spring into left hinge. Pulling down on spring, hook other end  
into bottom front of cabinet. Repeat with other spring.  
Snap toe panel into place.  
Fig. 4-33  
Fig. 4-32  
Removing the Front Panel  
1.  
2.  
3.  
4.  
5.  
Remove the dryer top.  
Remove the toe panel.  
Remove the lint screen.  
Release the two (2) door springs.  
Remove the two screws attaching  
the lint duct to the dryer and remove the lint duct.  
6.  
7.  
8.  
Remove the two (2) screws at the bottom and the  
two (2) screws at the top of the front panel. (Fig. 4-34)  
Fig. 4-34  
Pull wiring harness out of clips inside top side of dryer.  
Disconnect the wiring harness. (Fig. 4-35)  
Lift up and remove front panel. (Fig. 4-36)  
Fig. 4-35  
Fig. 4-36  
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Removing the Belt and the Drum  
1.  
2.  
Remove the front panel.  
Reach underneath drum and behind motor to locate idler pulley. Push idler pulley to  
left to release drum belt tension. Remove the belt from the motor pulley. (Fig. 4-37)  
3.  
Remove the drum and belt from the cabinet.(Fig. 4-38)  
Fig. 4-37  
Fig. 4-38  
Replacing the Front Support Rollers and Shafts  
1.  
2.  
Remove the front panel.  
Remove the tri-ring and the support rollers. (Fig. 4-39)  
Using a 9/16’’ open end wrench, remove the  
support roller shaft. (Front support rollers are  
right-hand thread.)  
3.  
Attach the new front support rollers and shafts.  
Replacing the Grille Assembly  
1.  
2.  
3.  
Open dryer door and remove the lint screen.  
Remove the toe panel.  
Fig. 4-39  
Remove the two (2) screws attaching the grill assembly to the front panel and remove the grille  
assembly. (Fig. 4-40)  
Fig. 4-40  
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Removing the Rear Bulkhead Assembly  
1.  
2.  
Remove the front panel.  
Reach underneath drum to locate idler pulley. Push idler pulley to left to release drum belt  
tension. Remove belt from motor pulley. Remove the drum from dryer.  
3.  
4.  
5.  
Remove heat source assembly (burner assembly and funnel or heat element and duct).  
Move dryer so you can easily remove back of dryer.  
Starting with screw (A), remove in order screws  
(A), (B), (C), (D), (E), (F), and (G) from back of dryer. (Fig
6.  
Slide rear bulkhead assembly up and out of dryer. (Fig. 4-
Fig. 4-41  
Fig. 4-42  
Reattaching the Rear Bulkhead  
1.  
2.  
Slide the rear bulkhead assembly down into place at the rear of the cabinet.  
Starting with screw (A) replace in order screws  
(A), (B), (C), (D), (E), (F) and (G) to secure the  
back panel of the dryer to the cabinet. (Fig. 4-43)  
3.  
4.  
Move the dryer back into its installed location.  
Replace the heat source assembly (burner assembly  
and funnel or heat element and duct).  
5.  
6.  
Replace the drum.  
Fig.4-43--NOTES--  
Reach underneath drum to locate idler pulley. Push idler pulley to left to wrap the belt around  
motor pulley.  
7.  
Replace the front panel.  
93  
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-- NOTES --  
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Section Four - Part C  
TROUBLESHOOTING and DIAGNOSIS  
TROUBLESHOOTING GUIDE  
CONDITION  
POSSIBLE CAUSE  
SOLUTION  
Dryer will not run.  
No power to unit.  
Check voltage supply.  
Door switch not making.  
Thermal fuse open.  
Check door switch continuity.  
Check fuse continuity.  
Broken belt or belt switch.  
Check for broken belt or check belt switch  
for continuity.  
Timer  
Motor  
Check timer contacts for continuity.  
Check motor windings for continuity, (2-4  
ohms).  
Push-to-start relay  
Check PTS contacts R1 - R2, while push-  
ing start switch. Check PTS relay coil R2  
- CT1 for continuity.  
No heat in dryer.  
Improper voltage supply.  
Heater Element  
Gas Burner  
Check for 240VAC. (electric dryer)  
Check heater continuity, (8-12 ohms).  
Check for voltage (120VAC) to burner as-  
sembly.  
Check ignitor continuity.  
Check for gas supply.  
Check flame switch continuity, (0 ohms  
when cold).  
Check gas valves for continuity.  
Check thermostat for continuity.  
Thermostat  
Thermal cut-off, Hi-limit ther- Check for continuity.  
mostat  
Motor centrifugal switch  
Manually close centrifugal switch contacts,  
check for continuity, (1M-2M ohms).  
Drum will not rotate.  
Not heating enough.  
Broken belt  
Broken belt switch  
Idler pulley binding.  
Check belt.  
Check for continuity.  
Check for proper operation of idler pulley.  
Blocked air flow  
Check lint filter, blower housing, internal  
and external ducting and exhaust hood.  
Thermostat cycling too low. Check exhaust temperatures for proper  
cycling.  
Temperature too hot.  
Thermostat heater open  
Check heater for continuity, (3200-4000  
ohms).  
Check selector and wiring for continuity.  
Auto cycle timer won’t Timer  
advance.  
Check timer motor continuity, (4000-6000  
ohms).  
Electronic control  
Dryness sensor  
See checkout procedure.  
See checkout procedure.  
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“C” VERSION ELECTRONIC DRYER CONTROL  
Component Testing  
There is no reliable electrical check that can be made on the electronic control board. Do not attempt  
to replace any components on the electronic control board. The following tests will isolate problems  
with the electronic control board and other related components. (Fig. 4-44)  
NOTE:Check all wiring and connections and perform the following tests before attempting to  
replace the electronic control board.  
Timer Shuts Off but Clothes are Still Damp  
1.  
Moisture Sensor -  
a. Check for continuity between the Yellow/Red wire and chassis ground.  
If there are no wet clothes touching the sensor, there should be NO  
CONTINUITY (infinity).  
If there are wet clothes touching the sensor, There should be CONTINUITY.  
b. If either of these readings are NOT CORRECT, replace the moisture sensor.  
2.  
3.  
Timer Switch 0 -  
a. This switch should read OPEN except at the end of a moisture sensing cycle.  
b. If the switch reads CONTINUITY, replace the timer.  
Electronic Control Board - If the moisture sensor checks GOOD and Timer Switch 0 check  
GOOD, replace the electronic control board.  
Timer Does Not Advance but Clothes are Dry  
Check to see if the timer advances in a timed cycle.  
1.  
If timer does NOT advance in a timed cycle: Check the timer motor for continuity (1800-  
2900). If this reading is NOT correct, replace the timer motor.  
If the timer DOES advance in a timed cycle but not in a moisture sensing cycle:  
a. Check the moisture sensor. Check for continuity between the Yellow/Red wire and  
chassis ground.  
2.  
If there are no wet clothes touching the sensor, there should be NO  
CONTINUITY (infinity).  
If there are wet clothes touching the sensor, There should be CONTINUITY.  
b. If either of these readings are NOT CORRECT, replace the moisture sensor.  
c. If the moisture sensor checks GOOD, replace the electronic control board.  
W/BK  
T/W  
Fig. 4-44  
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Section Four - Part D  
TECHTIPS  
WIRING DIAGRAM  
Electric Dryer  
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WIRING DIAGRAM  
Gas Dryer  
98  
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TIMER SCHEDULE  
TIMER SCHEDULE  
LEGEND  
TIMER POSITION  
SWITCH  
CONTACTS  
AUTO-  
REGULAR  
AUTO-SOFT/ COOL DOWN END OF  
TIMED-  
TIMED-SOFT/ GUARD  
= CLOSED  
INTERMIT-  
TENT  
+
LOW HEAT  
& AIR DRY  
CYCLE REGULAR LOW HEAT  
GY-WB  
= CLOSED  
BK-BU-V  
BK-BU  
BK-R  
= EITHER  
= OPEN  
T-BY  
T-W  
+
STRIP CIRCUITS  
1.Drive Motor Circuit - At moment of START  
2.Drive Motor Circuit - RUNNING at speed  
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3.Temperature Control Circuit - Thermostat heater ENERGIZED  
4.Electric Heater Element Circuit - Heater element ENERGIZED.  
5.Gas Burner Circuit - Burner assembly ENERGIZED.  
6.Push-To-Start Circuit- Relay Coil ENERGIZED  
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7.Buzzer Circuit - Timer contacts T-W OPEN  
8.Drum Lamp Circuit - Lamp LIT.  
9.Timer Motor Circuit - Timed dry cycle.  
10.Timer Motor Circuit - Automatic dry cycle.  
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MODEL/SERIAL NUMBER PLATE LOCATION  
The model/serial number plate for the Whirlpool brand  
27” DRYER is located on the left side of the front panel  
inside the door opening. (Fig. 4-45)  
Fig. 4-45  
Model/Serial  
Number  
Plate  
MODEL/SERIAL NUMBER DESIGNATIONS  
The model number for the Whirlpool brand 27” DRYER contain the following designations:  
Model Number  
L
E C 9  
8
5
8
E Q 0  
Marketing Channel  
(if present)  
Product Group  
L = Laundry, Domestic  
E = Electric Dryer 240 Volt  
G = Gas Dryer  
C = Clean Touch Console  
Cycles - Domestic  
(9) = 9 and 10  
8 = Electronic Dry  
5 = Temperatures - Domestic  
8 = Super Capacity (WOD) Hamper 6.8 or 7.0 cu. ft.  
Year of Introduction  
Color  
Q = White  
Z = Almond  
Engineering Changes (Numeric)  
The serial number for the Whirlpool brand 27” DRYER contain the following designations:  
M G 0 3 100003  
Serial Number  
Manufacture Location  
M = Marion  
Year of Manufacture  
Week of Manufacture  
Product Serial Number  
102  
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27”  
THIN TWIN  
103  
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104  
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Section Five - Part A  
THEORY OF OPERATION  
Washer Controls  
TO SET  
-
PUSH  
&
TURN CLOCKWISE  
PULL TO START  
PUSH TO STOP  
PERM PRESS  
HEAVY DUTY  
10  
REGULAR  
WATER TEMP  
WATER LEVEL  
8
6
GENTLE  
SHORT  
4
4
6
2
SHORT  
WARM  
WARM  
MEDIUM  
WARM  
COLD  
8
PAUSE  
10  
12  
14  
REGULAR  
SUPER  
MED LOW  
MED HIGH  
HIGH  
COLD  
COLD  
HOT  
COLD  
AUTO  
PREWASH  
LOW  
Fig.  
5-1  
6
PREWASH  
SOAK  
4
WASH  
RINSE  
2
KNIT/DELICATE  
WASHING  
RINSING  
SPINNING  
OFF  
Cycle Control Knob  
The washer features ten different wash cycles which are identified around the large cycle control knob  
at the left side of the control panel.  
To select a wash cycle:  
1.  
Push the cycle control knob “IN”. This will allow the knob to be turned clockwise to the desired  
cycle setting.  
2.  
When the cycle control knob is pulled “OUT” the washer will begin to OPERATE.  
When the Cycle Control Knob is set to a specific wash setting and pulled out, the following will take  
place in a pre-determined sequence depending on the wash cycle chosen:  
Wash Sequence  
1.  
2.  
The washer begins to fill to the selected load size.  
When the water level has reached the selected load size the washer will immediately  
begin to agitate. (Agitation will occur with the washer lid open or closed.)  
3.  
4.  
Following agitation all the water will drain from the tub. No agitation occurs.  
NOTE:The permanent Press Cycle partially drains, fills, agitates briefly and fully  
drains.  
The fourth action during a wash cycle is spin, during which excess water is removed from the  
fabrics. (Spin will only occur with the washer lid closed.)  
Rinse Sequence  
5.  
6.  
The washer will fill to the pre-deterimed load size.  
When the water level has reached the selected load size the washer will immediately  
begin to agitate. (Agitation will occur with the washer lid open or closed.)  
105  
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7.  
8.  
Following agitation the water will drain from the tub. No agitation occurs.  
The washer will spin while clean water is sprayed into the basket. There are two (2) 15 second  
clean water sprays during the final spin.  
Temperature Selector  
The temperature Selector allows for four (4) different water temperature settings for the wash and  
rinse cycles. The water temperature can be matched to the types of fabrics and soils being washed.  
Water Level Selector  
The Water Selector allows for five (5) water levels to be selected depending on the size of the wash  
load. To change the water level after the washer has started, move the selector to the desired setting.  
Dryer Controls  
NORMAL AUTO DRY SETTING  
*
PERM PRESS/  
50  
TIMED DRY  
PUSH TO START  
DRYER  
NORMAL  
40  
HIGH HEAT  
LESS DRY  
30  
Fig.  
5-2  
SIGNAL OFF  
SIGNAL ON  
*
HIGH HEAT  
20  
MORE DRY  
TOUCH UP  
10  
LESS DRY  
LOW HEAT  
AIR DRY  
MORE DRY  
20  
10  
NO HEAT  
KNIT/DELICATE  
DRYING  
COOLING  
OFF  
Cycle Control Knob  
The dryer features seven (7) different drying cycles. Two of these are Timed Dry Cycles: Timed Dry  
and Air Dry. The other five are automatic.  
Dryer Temperature Control  
The Dryer Temperature Control is controlled in the timer; high, low and air.  
Push To Start Button  
The Push to Start button is used to start the dryer operation. It must be repressed after the dryer door  
has been opened during a cycle.  
End Of Cycle Signal  
The push to start button controls a signal to let you know when the cycle has finished. The signal can  
be turned on or off.  
106  
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Section Five - Part B  
COMPONENTACCESS  
24” ThinTwin  
! WARNING  
Electrical Shock Hazard  
Disconnect electric power from appliance before servicing.  
Replace all panels before operating.  
Failure to do so could result in death or electrical shock.  
Accessing the Control Panel  
The control panel can be tilted down to the service position.  
1.  
Loosen, but do not remove the two screws located on the bottom edge of the control panel.  
This will release the console panel latching mechanism.(Fig. 5-3)  
2.  
With the control panel latches released, rotate the top of the control panel down.  
Fig. 5-4  
Fig. 5-3  
Screws  
Control Panel  
Accessing the Washer Components  
To gain access to the washer components, the transition panel and washer top must be removed first.  
2.  
Tilt the transition panel down and pull it  
straight out. (Fig. 5-6)  
1.  
Remove the two screws securing the  
transition panel to the unit. (Fig. 5-5)  
Screws  
Transition Panel  
Fig. 5-5  
Fig. 5-6  
107  
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3.  
Remove the two screws located behind the washer top. (Fig. 5-7)  
Screws  
Fig. 5-7  
4.  
Pull the washer top forward to disengage the top locks. (Fig. 5-8) Disconnect the washer lid  
switch harness (Fig. 5-8, Inset). Lift the washer top off the unit.  
Inset  
Lid Switch  
Harness  
Fig. 5-8  
5.  
6.  
Remove the two screws from inside the top of the washer front panel. (Fig. 5-9)  
Lift up on the front panel to release the catches near the bottom of the panel and  
remove the front panel.  
Screws  
Fig. 5-9  
Remove Front Panel  
108  
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7.  
Many of the washer components can now be accessed. (Fig. 5-10)  
Fig. 5-10  
8.  
To remove the entire washer assembly  
from the unit, first remove the two bolts  
securing the washer base to the washer/  
dryer base. (Fig. 5-11)  
Bolts  
9.  
10.  
11.  
12.  
13.  
14.  
Lift up on the front of the washer base and  
pull it forward about 6 inches.  
Remove the screw securing the siphon  
break to the cabinet. (Fig. 5-12)  
Lift Up On Front of  
Washer Base  
Disconnect the drain hose from the drain  
connector. (Fig. 5-12)  
Fig. 5-11  
Release the wiring harness from the clip  
on the baseplate. (Fig. 5-12)  
Drain Hose  
Siphon Break  
Disconnect the pressure switch hose from  
the air dome assembly. (Fig. 5-12)  
The entire washer mechanism can now  
be pulled completely out of the washer/  
dryer cabinet. (Fig. 5-13)  
Pressure  
Dome Assembly  
Wiring  
Harness Clip  
Fig. 5-12  
Fig. 5-13  
109  
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24” ThinTwin Suspension System  
Tub Support  
Counterbalance  
Spring  
Suspension  
Strut/Spring  
Assembly  
Suspension  
Strut/Spring  
Assembly  
Base  
Fig. 5-14  
110  
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COMPONENTACCESS  
27” ThinTwin  
! WARNING  
Electrical Shock Hazard  
Disconnect electric power from appliance before servicing.  
Replace all panels before operating.  
Failure to do so could result in death or electrical shock.  
Washer Access  
Front Panel Removal  
1.  
Remove the Transition Panel by removing the three (3) retaining screws. Tip the panel down  
and lift it out. (Fig. 5-15)  
Fig. 5-15  
Transition  
Panel  
Retaining  
2.  
Release the two washer top retaining clips and slide the washer top forward off the unit.  
(Fig. 5-16)  
Top  
Retaining  
Clip  
Fig. 5-16  
3.  
Remove the two (2) Washer Front Panel retaining 5/16” screws. Then remove the Front  
Panel Brace and remove the Front Panel. (Fig. 5-17)  
Fig. 5-17  
Front Panel  
Retaining  
Screws  
Top  
Retaining  
Clip  
111  
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Washer Mechanism Removal  
1.  
Remove the two (2) ½” washer retaining  
bolts. (Fig. 5-18)  
Fig. 5-18  
Retaining Bolts  
2.  
Remove the Motor Wiring and Wiring Harness Clip. (Fig. 5-19)  
Fig. 5-19  
Motor Wiring  
Harness  
3.  
Remove the Drain Hose from the retainer (Fig. 5-20)  
Drain  
Hose  
Retainer  
Fig. 5-20  
4.  
Remove the Pressure Hose. (Fig. 5-21)  
Pressure  
Hose  
Fig. 5-21  
112  
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5.Lift and pull the washer assembly forward out of the cabinet. From this position it is possible to  
service all the washer components, which are similar to those used in other Whirlpool direct drive  
washers.  
6.When reinstalling the washer mechanism, it is important to insure that the base restraints are  
properly positioned and that the wiring harness, drain hose, vacuum break, and pressure hose  
are properly installed and positioned.  
Dryer Access  
! WARNING  
Electrical Shock Hazard  
Disconnect electric power from appliance before servicing.  
Replace all panels before operating.  
Failure to do so could result in death or electrical shock.  
Control Panel Access  
Screws  
1.  
Remove the three (3) screws that hold the  
Control Panel in place. (Fig. 5-22)  
2.  
Remove the transition panel by removing  
the three (3) retaining screws. (Fig. 5-22)  
The wiring diagram is located on the back  
side of the transition panel  
Front  
Panel  
Toe  
Panel  
Transition  
Panel  
Retaining  
Screws  
Fig. 5-22  
Dryer  
Timer  
Start  
Switch  
3.  
Lift the console up and flip it forward, being  
careful not to damage the knobs or the dryer  
front panel. (Fig. 5-23)  
Fig. 5-23  
Water  
Level  
Switch  
Washer  
Timer  
Water  
Temperature  
Switch  
113  
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Dryer Toe Panel Access  
1.  
Remove the Transition Panel by removing the three (3) retaining  
screws.  
2.  
Using a putty knife, release the two (2) retaining clips and remove  
the toe panel. (Fig. 5-24)  
Fig. 5-24  
Blower  
Assembly  
Heat  
Element  
Gas Burner  
Assembly  
Drive  
Motor  
Fig. 5-25  
Door Front Panel Access  
1.  
2.  
3.  
4.  
Remove the transition panel and the Toe Panel.  
Flip down the Control Panel. (Fig. 5-26)  
Disconnect the Door Switch Wires.  
Remove the Control Panel from the Front Panel and set it on top of the unit. (Fig. 5-27)  
Door  
Switch  
Wires  
Screws  
Fig. 5-27  
Fig. 5-26  
114  
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Screw  
5.  
6.  
7.  
8.  
Remove the top two (2) retaining screws.  
Remove the bottom two (2) screws.  
Remove the Lint Screen.  
Screw  
Remove the three (3) Dryer Lint Duct assembly  
retaining screws and remove the assembly.  
(Fig. 5-28)  
9.  
Remove the four (4) heater element shield  
screws. (Fig. 5-28)  
Screws  
10.  
The Dryer Front Panel can now be removed.  
Heater  
Element  
Shield  
Lint Duct  
Assembly  
Fig. 5-28  
Retaining  
Screws  
Dryer Drive Motor Access  
1.  
2.  
3.  
4.  
Remove the Toe Panel.  
Remove the Dryer Lint Screen.  
Remove the Dryer Lint Duct Assembly.  
Remove the Blower Assembly, Transition  
Duct and Blower Plate by removing the re-  
taining screws. (Fig. 5-29)  
5.  
Using a ratchet and extension to hold the drive  
motor shaft stationary, remove the Blower  
Wheel.  
Fig. 5-29  
NOTE: The Blower is reverse threaded and is removed by turning it clockwise.  
115  
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Motor  
Wiring  
6.  
7.  
Remove the Blower Housing.  
Remove the Drive Belt.  
8.  
Remove the Motor Wiring. (Fig. 5-30)  
Remove the wiring to the broken belt switch.  
9.  
10.  
Remove four (4) motor bracket retaining screws  
and remove the motor.  
Fig. 5-30  
NOTE: This dryer has a broken belt switch which  
interrupts power to the drive motor when the  
drive belt breaks. (Fig. 5-31)  
Broken  
Belt  
Switch  
Fig. 5-31  
Dryer Heater Element Access  
1.  
2.  
Remove the Dryer Toe Panel.  
Remove the Lint Screen and the Lint Duct Assem-  
bly and Transition Duct.  
3.  
4.  
Remove the Heater Element Shield screws and re-  
move the shield.  
Heater  
Element  
Remove the one (1) Heater Element retaining screw  
to remove the Heater Element. (Fig. 5-32)  
Fig. 5-32  
116  
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Dryer Belt Replacement  
1.  
2.  
3.  
4.  
5.  
Remove the Dryer Toe Panel.  
Drum  
Remove the Lint Filter and the Lint Duct Assembly.  
Remove the Blower Assembly.  
Idler Pulley  
Motor Pulley  
Remove the Dryer Front Panel.  
A new Drive Belt can now be looped over the Dryer  
Drum.  
Belt Routing Diagram  
Viewed From Front  
6.  
7.  
Loop the Drive Belt over the Drive Motor Pulley. (Fig. 5-33)  
Pull the Tension Pulley up and place the belt on it so that  
the belt is tight when the pulley is released.  
Direction Part Turns  
Fig. 5-33  
117  
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-- NOTES --  
118  
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Section Five - Part C  
TECHNICALTIPS  
TIMER SCHEDULES  
WASHER  
14  
12  
10  
8
6
4
2
0
CAM  
T
B
T
B
T
B
5
T
B
7
T
7
B
T
B
T
2
B
T
B
SW. 10 13  
5H  
14  
14 11 12  
10A  
L.S. 10B  
120 SECONDS PER STEP  
V
OR  
BU  
R
Y
P
BK-W BK-W  
WIRING DIAGRAM LEGEND  
TIMER SWITCH  
MACHINE FUNCTION  
FILL-AGITATE HI  
FILL & WASH  
7
7
7
7
7
6
6
7
7.5  
6
7.5  
5
7.5  
7
6
4.5  
7
7
7
7
7
2
4
FILL & WASH  
FILL-AGITATE HI  
SUB-INTERVAL  
SWITCH  
6
FILL-AGITATE LO  
DRY AGITATE LO  
8
INT. COMP.  
CONNECTION  
DRAIN HI  
SPIN HI  
10  
12  
14  
16  
FILL-AGITATE HI  
SPRAY  
FILL & RINSE  
DRAIN HI  
HARNESS WIRING  
TERMINAL  
CONNECTION  
SPIN HI  
OFF  
18  
20  
22  
24  
FILL-AGITATE HI  
FILL & WASH  
FILL-AGITATE LO  
5
7.5  
7.5  
7.5  
6
7.5  
7.5  
7
6
7
7
1/2 TUB DRAIN HI  
FILL-AGITATE LO  
COOL DOWN  
DRAIN HI  
SPIN LO  
26  
28  
30  
32  
FILL-AGITATE HI  
SPRAY  
FILL & RINSE  
DRAIN HI  
SPIN LO  
OFF  
7
6
FILL-AGITATE LO FILL & WASH  
34  
36  
38  
40  
42  
7.5  
6
7.5  
7.5  
7
6
7
7
6
6
4.75  
4.75  
5
4.75  
4.75  
7
5.5  
7.5  
6
DRAIN HI  
SPIN LO  
FILL-AGITATE LO FILL & RINSE  
DRAIN HI  
SPRAY  
SPIN LO  
OFF  
FILL-AGITATE HI  
FILL  
FILL & WASH  
44  
46  
48  
50  
52  
FILL & SOAK  
FILL-AGITATE HI  
FILL & WASH  
DRAIN HI  
SPIN HI  
OFF  
54  
7
7
INDICATES MOTOR OFF  
TIMER SWITCH MAY BE OPEN OR  
CLOSED  
DRYER  
ELECTRIC AND GAS DRYER TIMER SCHEDULE  
CYCLE  
SWITCH  
AUTO-LO HEAT AIR  
TIMED-HI  
CLOSED AUTO-HI HEAT  
OFF  
TIMED-LO  
TM - WB  
TM-OR  
BK-BU-V  
BK-BU  
BK-R  
EITHER NOT BOTH  
DOESN’T MATTER  
CLOSED  
OPEN  
119  
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Wiring Diagram - Electric Dryer Models  
L1  
240 VOLTS  
120 VOLTS  
L2  
N
BK3  
BK  
PULL-ON/  
PUSH-OFF  
TIMER KNOB  
SWITCH  
G
LID SWITCH  
TM-T  
TM-W  
2
T
GY  
CENTRIFUGAL  
DRIVE  
MOTOR  
SWITCH  
T19IM00ER- 2M9O00TOR  
GY-Y  
10B  
V
10A  
LOW  
HIGH  
OR  
BU  
OR  
BU  
V
6
5
V
W
W
CAPACITOR  
BU  
BK  
10  
R
START  
R
14  
5H  
13  
Y
W-BK  
7
7
Y
BU  
T
FULL  
V
14  
EMPTY  
WATER  
LEVEL  
W-BK  
W
BR-R  
SWITCH  
HOT VALVE  
P
BR  
11  
WC HC  
WW  
P
CC WC  
WW  
Y-R  
Y-R  
W
12  
COLD VALVE  
D1  
V
DOOR  
SWITCH  
D
THERMOSTAT HEATER  
3240 - 3860  
CO  
NO  
BU  
PUSH TO  
START SWITCH  
V
V
5M  
2M  
1M  
DOUBLE MAKE/  
BREAK TIMER  
SWITCH  
4M  
MAIN  
LT BL  
CENTRIFUGAL SWITCH  
BROKEN  
BELT SWITCH  
START  
3M  
6M  
R
M IN
DRIVE MOTO- R3.6Ω  
START 2.4-.3.8  
A  
2
.
4
ON/OFF  
BUZZER  
1000 - 1400  
WB  
OR  
TM  
TIMER MOTOR  
1800-2900  
RESISTOR  
4050 - 4950  
OR  
RS  
THERMAL CUT-OFF  
NOT RESETTABLE  
350°F  
TIMER  
NC  
THERMAL FUSE  
NOT RESETTABLE  
196°F  
R
NC  
OPERATING  
THERMOSTAT  
150°F OR 155°F  
R
BK  
R/W  
HI LIMIT  
THERMOSTAT  
250°F  
R
HEATER  
11.2-1155..22Ω  
120  
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Wiring Diagram - Gas Dryer Models  
N
L1  
BK3  
BK  
120 VOLTS  
TM-T  
PULL-ON/  
PUSH-OFF  
TIMER KNOB  
SWITCH  
LID SWITCH  
T
TM-W  
2
GY  
CECNETNRTIRFUIFLUGGAALL  
SWITCH  
DRIVE  
MOTOR  
TIMER MOTOR  
1900 - 2900  
GY-Y  
10B 10A  
LOW  
HIGH  
OR  
BU  
OR  
BU  
V
6
5
V
V
W
W
CAPACITOR  
BU  
BK  
10  
R
START  
R
14  
5H  
13  
Y
W-BK  
7
7
Y
BU  
FULL  
T
V
14  
EMPTY  
WATER  
LEVEL  
SWITCH  
W-BK  
W
BR-R  
HOT VALVE  
P
BR  
11  
WC HC  
WW  
P
CC WC  
WW  
Y-R  
Y-R  
W
12  
COLD VALVE  
D1  
V
DOOR  
SWITCH  
D
THERMOSTAT HEATER  
3240 - 3860  
CO  
NO  
BU  
PUSH TO  
START SWITCH  
V
V
3M  
5M  
DOUBLE MAKE/  
BREAK TIMER  
SWITCH  
4M  
START  
MAIN  
LT BL  
BROKEN  
BELT SWITCH  
START  
MAIN  
3M  
6M  
DRIVE MOTOR  
MAIN 2.4-36  
MAIN 2.4 - 3.6Ω  
START 2.4-.3.8  
BUZZER  
1000 - 1400  
ON/OFF  
WB  
TM  
1GR  
1G  
IGNITOR  
50 - 500  
TIMER MOTOR  
1800-2900  
OR  
3
2
1
VALVE  
NO. 1  
HOLD  
ASSIST  
5
TIMER  
NC  
4
R
VALVE  
NO. 2  
NC  
MAIN  
HI LIMIT  
THERMOSTAT  
250° F  
THERMAL FUSE  
NOT RESETTABLE  
196°F  
R/W  
FS2  
GAS BURNER - 16,000BTU/HR  
FS1  
BK BL  
OPERATING  
THERMOSTAT  
150° F OR 155° F  
BL  
FLAME  
SENSOR  
121  
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MODEL/SERIAL NUMBER PLATE LOCATION  
Model/Serial  
The model/serial number plate for the Whirl-  
pool Thin Twin Laundry System is located in  
the dryer door opening.  
Number  
Plate  
MODEL/SERIAL NUMBER DESIGNATIONS  
Model Number  
Q 0  
L
T
E 6  
2
3
4
D
Marketing Channel  
(if present)  
Product Group  
L = Laundry, Domestic  
T = Thin Twin  
E = Electric Thin Twin  
G = Gas Thin Twin  
Cycles - Domestic  
(6) = 6 cycles  
2 = A/W Speeds  
3 = Temperatures - Domestic  
4 = Large Capacity  
Year of Introduction  
Color  
Q = White on White  
Z = Almond on Almond  
Engineering Changes (Numeric)  
The serial number for the Whirlpool brand Thin Twin contains the following desig-  
nations:  
M G 0 3 100003  
Serial Number  
Manufacture Location  
M = Marion  
Year of Manufacture  
Week of Manufacture  
Product Serial Number  
122  
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CORP  
O
R
ATION  
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