JLWD 1408
1400 spin washer-dryer
Instruction manual
Programme time
30 Minute wash
Spin
Off
90°
Economy 60°
60°
1400
900
700
500
Prewash
Wash
Extra dry
Store dry
Iron dry
Drain
Rinse
Softeners
Rinse
Economy 40°
40°
Rinse hold
Drain
Rinse
hold
Soak 30°
Cold
30°
Extra Automatic Time
Delay
start
Start/
Pause
Spin
Spin Prewash Quick
rinse
dry
dry
Drying
Drying
End
30°
40°
Delicates 30°
60°
Economy 40°
40°
JLWD1408
Delicates 40°
Easy iron 40°
Drying
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Maintenance and Cleaning
Environmental Information
●
Leave the porthole door slightly ajar between washes
to preserve the door seal.
For information on maintenance and cleaning your
washing machine see page 25 of this instruction
manual.
The symbol
on the product or on its packaging
●
indicates that this product may not be treated as
household waste. Instead it should be taken to the
appropriate collection point for the recycling of
electrical and electronic equipment. By ensuring this
product is disposed of correctly, you will help prevent
potential negative consequences for the environment
and human health, which could otherwise be caused
by inappropriate waste handling of this product. For
more detailed information about recycling of this
product, please contact your local council, your
household waste disposal service or the shop where
you purchased the product.
Service
●
This product should only be repaired or serviced by
an authorised Service Engineer and only genuine
approved spare parts should be used.
Ecological hints
To save water and energy and help protect the
environment, we recommend that you follow these
hints:
WARNING:
A cut off plug inserted into a 13 amp
socket is a serious safety (shock) hazard.
Ensure that the cut off plug is disposed of
safely.
●
Normally soiled laundry may be washed without
prewashing in order to save detergent, water and
time (the environment is protected too!).
●
The machine works more economically if it is fully
loaded.
●
With adequate pre-treatment, stains and limited
soiling can be removed; the laundry can then be
washed at a lower temperature.
●
Measure out detergent according to the water
hardness, the degree of soiling and the quantity of
laundry being washed.
●
Try to load the maximum drying capacity of the
machine as small loads are uneconomical.
●
Save energy and reduce drying time by ensuring the
laundry load has been thoroughly spun before
attempting to machine dry.
●
Materials marked with the symbol
recyclable.
are
●
●
Check with your local Council or Environmental
Health Office to see if there are facilities in your
area for re-cycling this appliance.
When the appliance is to be scrapped, cut off the
power supply cable and make the door lock device
unusable to prevent young children from being
trapped inside.
●
Help to keep your country tidy - use authorised
disposal sites for your old appliance.
3
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Contents
For the Installer
Installation
Technical Specifications
Unpacking
Positioning
Installation on a suspended floor
Water inlet
For the User
Important Safety Information
Description of the Appliance
The Control Panel
Programme information
Using your washing machine
Drying
2-3
5
11-14
15
16-18
19
6
6
7
7
8
8
Water drainage
8/9
9
9
Hints & Tips on Washing and Drying 20
Levelling
Special conditions
In the interest of the environment
Wash Care Symbols
Washing Programmes
Drying Programmes
21
22-23
24
9-10
Electrical connection
10
Maintenance and Cleaning
Descaling
25
25
After each wash
25
Maintenance Wash
25
External cleaning
25
Cleaning the dispenser drawer
Cleaning the drawer recess
Cleaning the pump
Cleaning the water inlet filter
The dangers of freezing
Emergency emptying out
25
25
25-26
26
26
27
Guide to use the Instruction
Manual
Something Not Working
Repairs - After Sales Service
Spare parts
28-29
30
The following symbols will be found in the text to guide
you throughout the instructions:
30
Safety instructions
Hints and tips
Environmental information
This appliance complies with the following E.E.C.
Directives:
- 73/23 EEC of 19.2.73 (Low Voltage Directive)
and subsequent modifications;
- 89/336 EEC of 3.5.89 (Electromagnetic
Compatibility Directive) and subsequent
modifications.
4
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Description of the Appliance
1 Detergent dispenser drawer
1
2
2 Control panel
3 Door locked light
4 Door opening handle
5 Drain pump
Programme time
30 Minute wash
Spin
Off
90°
Economy 60°
60°
1400
900
700
500
Extra dry
Store dry
Iron dry
Prewash
Wash
Drain
Rinse
Softeners
Rinse
Economy 40°
40°
Rinse hold
Drain
Rinse
hold
Soak 30°
Cold
30°
Extra Automatic Time
rinse dry dry
Delay
start
Start/
Pause
Spin
Spin Prewash Quick
Drying
Drying
End
30°
40°
Delicates 30°
Delicates 40°
60°
Economy 40°
40°
Easy iron 40°
Drying
JLWD1408
6 Adjustable feet
3
4
Door locked light
It stays on during the whole programme indicating that
the door is locked.
5
When the light goes out, the door can be opened.
6
Detergent dispenser drawer
Prewash
Main wash
Fabric softener
C0110
Child safety feature
This machine incorporates a special child safety feature
to prevent small children from being trapped inside the
machine.
To activate this device, rotate the button (without
pressing it) inside the door clockwise until the groove is
horizontal. If necessary use a coin. This prevents the
door being closed.
P1131
To disable this device and close the door, rotate the
button anti-clockwise until the groove is vertical.
5
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Installation
It is dangerous to alter the specifications or
attempt to modify this product in any way.
Care must be taken to ensure that the appliance
does not stand on the electrical supply cable.
Any electrical work required to install this
appliance should be carried out by a qualified
electrician or competent person.
Any plumbing work required to install this
appliance should be carried out by a qualified
plumber or competent person.
Technical Specifications
DIMENSIONS
Height
Width
Depth
85 cm
60 cm
63 cm
POWER SUPPLY VOLTAGE
TOTAL POWER ABSORBED
230-240 V/50 Hz
2050 W (10 A)
WATER PRESSURE
Minimum
Maximum
0.05 MPa (0.5 bar)
0.80 MPa (8. bar)
Washing
MAXIMUM RECOMMENDED LOAD
Cotton, linen
Synthetics
Delicate fabrics
Wool/Hand wash
Drying
7.0.kg
3.5 kg
3.5.kg
2.0 kg
Cotton, linen
Synthetics
3.5.kg
2.0.kg
SPIN SPEED
MaximumZ 16 S
1400 rpm
CONSUMPTION DATA FOR WASHING
7 KG NORMALLY SOILED COTTON
ITEMS WITH PROGRAMME ”
Energy
Water
1.19 kWh
57 litres
“Cottons Economy 60°” (White Cottons):
6
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5. Set the machine upright and unscrew the remaining
rear screw. Slide out the relevant pin.
Unpacking
6. Fill all the holes with the plastic plugs supplied with
the instruction booklet.
All transit bolts and packing must be removed
before using the appliance.
You are advised to keep all transit devices so that the
they can be refitted if the machine ever has to be
transported again.
P1128
P0002
Important !
You are advised to keep all the packaging for re-
use in case the machine is to be transported
again. In case of moving out the same
P0001
P1129
precautions as per paragraph “The dangers of
freezing” must be taken i.e. the residual water
in the hoses must be pumped out.
1. Using the supplied spanner unscrew and remove the
two rear bottom screws. Slide out the two plastic
pins. Lay the machine gently on its back, making sure
that the hoses are not squashed.
Positioning
1
Install the machine on a flat hard floor.
Make sure that air circulation around the machine is
not impeded by carpets, rugs etc. Check that the
machine does not touch the wall or other kitchen
units.
2
3
Never place cardboard, wood or similar materials
under the machine to compensate for any unevenness
in the floor.
P1124
P1126
Your new washer-dryer has been designed to be
permanently plumbed in to your home’s water supply
and drainage system. However, if this is not possible, it
may be connected to a suitable existing tap with the
drain hose discharging into a sink.
The appliance has an inlet hose, with female 3/4” BSP
thread connector. If this connection is not compatible
with the plumbing of the existing installation, a variety
of connectors are available from good hardware stores
and plumbers merchants to suit most domestic
plumbing. Any alteration to your existing plumbing
must be carried out by a competent person, or
qualified plumber.
2. Remove the polystyrene block from the bottom of
the machine and release the two plastic bags.
3. Very carefully slide out the left polythene bag,
removing it towards the right and then downwards.
Repeat the operation for the right polythene bag,
removing it towards the left and then upwards.
P1127
4. Remove the polystyrene base.
7
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Installation on a Suspended
Floor
Suspended wooden floors are particularly susceptible
to vibration. To help prevent vibration we recommend
you place a waterproof wood panel, at least 15 mm
thick under the appliance, secured to at least 2 floor
beams with screws. If possible install the appliance in
one of the corners of the room, where the floor is
more stable.
Water drainage
This appliance is designed to be permanently plumbed
into your home's drainage system using one of the
following methods.
1. Into a drainage standpipe.
Firstly form a hook in the end of the drain hose using
the “U” piece” supplied.
Water inlet
Connect the hose to a tap with a 3/4” thread.
Always use the hose supplied with the appliance to
connect to the water supply.
Do not use previously used hoses for water
connection.
“U” piece
supplied
P1199
Place the drain hose into your standpipe, which should
have an internal diameter of approximately 38mm thus
ensuring there is an air break between the drain hose
and standpipe.
38 mm (11.2”)
standpipe
diameter
P1088
Installation should comply with local water authority
and building regulations’ requirements.
The appliance must be connected to a cold
water supply.
P1074
When discharging into a standpipe ensure that the top
of the standpipe is no more than 90cm (35.4'') and no
less than 60cm (23.6'') above floor level.
A minimum water pressure of 0.05 MPa (0.5 bar) is
required for safe operation of the appliance.
If you cannot make the cold water connection direct
from the rising mains, you may be able to operate the
appliance from your cold water storage system.
3 pin
There should be a minimum distance of 5.02m
(16.5 ft) between the appliance’s inlet and the bottom
of the water storage tank.
Set the hose correctly by loosening the ring nut. After
positioning the inlet hose, be sure to tighten the ring
nut again to prevent leaks.
P1039
The drain hose may be extended to a maximum of 4
metres. An additional drain hose and joining piece is
available from your local Service Force Centre.
The joining piece must have an internal diameter of
18 mm.
If your drain hose looks like this (see below) you do
not require the “U” piece”. Just push the hose firmly
into the standpipe.
P0021
8
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Any necessary adjustment can be made with a spanner.
Accurate levelling prevents vibration, noise and
displacement of the machine during operation.
Some vibration is inevitable, especially if mounted on a
wooden floor.
Sprung wooden floors are particularly susceptible to
vibration. For advice, consult a builder. If possible,
always place the machine on a solid floor.
P1212
2. Onto a sink outlet spigot.
Special conditions
If the floor is carpeted or covered with crumbly or soft
material, insert a rigid support base under the feet to
prevent noise, vibration or displacement. The base
should protrude a few centimetres beyond the edges of
the machine.
If the outlet spigot has not been used before, remove
any blanking plug that may be in place.
Warning
The machine should NOT be placed on deep pile
carpeting.
Note
P1197
Please ensure that when the appliance is installed it is
easily accessible for the engineer in the event of a
breakdown.
Push the drain hose onto the spigot and secure with a
clip if required, ensure a loop is formed in the drain
hose (see diagram) to prevent waste from the sink
entering the washing machine.
In the interest of the environment
Washing machines and dishwashers should be
connected to the FOUL drainage system, the water will
then be taken to a sewage works for treatment before
being discharged safely into a river.
Loop
P1198
Important
●
Before connecting the machine to new pipework or
to pipework that has not been used for some time,
run off a reasonable amount of water to flush out
any debris that may have collected in the pipes.
SHOWER
SINK TOILET
BATH
BIDET
Levelling
WASHING
MACHINE
DISHWASHER
Level the washing machine by raising or lowering the
feet. The feet may be tight to adjust as they incorporate
a self locking nut, but the machine MUST be level and
stable (check diagonally).
RAINWATER
'RUN-OFF'
FOUL DRAIN
SURFACE WATER
DRAINS & SEWERS
FOUL SEWERS
SEWAGE
TREATMENT
WORKS
UNTREATED
DISCHARGE
TREATED
DISCHARGE
RIVER
RIVER
P0987
It is essential that these appliances are not connected
to the surface water drainage system as this water is
discharged directly into a river or stream and may
cause pollution.
If you require any further advice please contact your
local water authority.
P1051
9
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Electrical connection
Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.
2.The wire coloured blue must be connected to the
terminal marked «N» or coloured black.
3.The wire coloured brown must be connected to the
terminal marked «L» or coloured red.
WARNING: THIS APPLIANCE MUST BE
EARTHED.
4.Upon completion there must be no cut, or stray
strands of wire present and the cord clamp must be
secure over the outer sheath.
The manufacturer declines any liability
should this safety measure not be
observed.
WARNING:
Should the appliance power supply cable
need to be replaced, this must be carried
out by a Service Force agent (see page 28).
A cut off plug inserted into a 13 amp
socket is a serious safety (shock) hazard.
Ensure that the cut off plug is disposed of
safely.
Before switching on, make sure the electricity supply
voltage is the same as that indicated on the appliance’s
rating plate. The rating plate is located at the top of the
rim of the open door.
The power supply cable must be easily
accessible after installing the appliance.
The appliance should not be connected to
the electrical supply by means of an
extension cable.
The appliance is supplied with a 13amp plug fitted.
In the event of having to change the fuse in the plug
supplied, a 13amp ASTA approved (BS1363/A) fuse
must be used.
Should the plug need to be replaced for any reason,
proceed as described below.
Permanent connection
In the case of permanent connection it is necessary
that you install a double pole switch between the
appliance and the electricity supply (mains), with a
minimum gap of 3mm between the switch contacts and
of a type suitable for the required load in compliance
with the current electrical regulations.
The wires in the mains lead are coloured in accordance
with the following code:
Green and Yellow
Blue
- Earth
- Neutral
- Live
Brown
GREEN &YELLOW
The switch must not break the yellow and green earth
cable at any point.
E
L
N
BROWN
BLUE
CORD CLAMP
P1041
If you fit your own plug, the colours of the wires in
themains lead of your appliance may not correspond
with themarkings identifying the terminals in your
plug.
Proceed as follows:
1.The wire coloured green and yellow must be
connected to the terminal marked with the letter
«E» or by the earth symbol
and yellow.
or coloured green
10
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The control panel
Programme time
1400
900
700
500
Prewash
Wash
30 Minute wash
Spin
Off
90°
Economy 60°
60°
Extra dry
Store dry
Iron dry
Drain
Rinse
Softeners
Rinse
Economy 40°
40°
Rinse hold
Drain
Rinse
hold
Soak 30°
Cold
30°
Extra Automatic Time
rinse dry dry
Delay
start
Start/
Pause
Spin
Spin Prewash Quick
Drying
Drying
End
30°
40°
Delicates 30°
Delicates 40°
60°
Economy 40°
40°
Easy iron 40°
Drying
JLWD1408
4
1
3
5 6 7 8 910
2
1 Detergent dispenser drawer
3 “Spin” button
Press this button repeatedly to change the spin speed,
if you want your laundry to be spun at a speed
different from the one proposed by the washer-dryer
or to select position “Rinse hold”. The relevant light
will light up.
2 Programme selector dial
The programme selector dial is divided into the
following sections:
• Cottons,
• Synthetics,
• Delicates
Spin speed
The following speeds are available for the different
fabrics:
• Wool Hand washing
/
• Cottons, linen:
500/700/900/ max 1400 r.p.m.;
• Synthetics and wool:
500/700 max 900 r.p.m.;
• Special programmes from “Soak 30°” to “30
Minute wash”
• Reset programme/Switching the machine Off Off
• Delicates and “30 Minute wash”: 700 r.p.m.
Position “Rinse hold”
30 Minute wash
Spin
Off
90°
Economy 60°
60°
Drain
If you select this option, the last rinse water is not
emptied out, to prevent the fabrics from creasing.
When the programme has finished, the light of the
Start/Pause button goes out, the “Rinse Hold” and
“End” pilot lights in the programme progress display
are alight, the door locked light is on and the door is
locked to indicate that the water must be emptied out.
Softeners
Rinse
Economy 40°
40°
Soak 30°
Cold
30°
Drying
30°
40°
Delicates 30°
Duvets 40°
60°
Economy 40°
40°
Easy iron 40°
Drying
The selector dial can be turned either clockwise or
anticlockwise to select the required wash and drying
programme .
Positions “Economy” correspond to an ENERGY
SAVING programme and “Cold” to a cold wash.
Before setting the dial to any position ensure that the
machine is switched off.
To empty out water there are 2 possibilities:
• Select programme Drain”:
“
The water is emptied out without spinning.
• Select programme “Spin”: This automatically defaults
to the setting for cotton items which can be reduced
by pressing the “spin” button." .
The water is emptied out and the laundry is spun at
the selected spin speed.
Important!
At the end of the programme the selector dial
must be turned to position “Off”.
Attention! Before selecting programmes Drain or
Spin, the selector dial has to be positioned on “Off”
position (reset).
The Rinse Hold option CANNOT be selected for
the automatic Washing & Drying programme.
11
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4 “Option” buttons
6 “ Time dry” button
If you wish to carry out a timed programme instead of
an electronic programme push the button until the
drying time you want appears in the display according
to the fabrics (cotton or synthetics) you have to dry.
Depending on the programme, different functions can
be combined. These must be selected after choosing
the desired programme and before depressing the
“Start/Pause” button.
For Cottons and Synthetics you can select a drying
time from 10 minutes to 130 minutes.
When these buttons are pressed, the corresponding
pilot lights illuminate. When they are pressed again, the
pilot lights go out.
If an incorrect option is selected, the pilot lights flash
for about 2 seconds and the message Err is displayed.
7 “Delay start” button
This button enables you to delay the starting of the
programme for 30 min - 60 min - 90 min, 2 hours and
then by 1 hour increments up to a maximum of 23 hours.
The delay you have selected is shown on the display for
about 3 seconds; afterwards, the duration of the
programme reappears.
Press these buttons to select the following options:
• “Prewash”: select this option if you wish your
laundry to be prewashed at 30°C max. before the
main wash (not available for Wool and “30
Minute wash”).
You must select this option after you have set the
programme and before you press the “Start/Pause”
button.
The prewash cycle ends with a short spin at 650 rpm
in programmes for cotton and synthetic fabrics,
whereas in the programme for delicate fabrics the
water is only drained. This option can be selected for
heavily soiled laundry.
The time value shown on the display will decrease by
one unit every hour.
• “Quick”: select this option for laundry that is only
slightly soiled in order to obtain a good wash result in
a short time.
This option is not available with the Wool
programmes, the Energy saving programmes
“Economy” and “30 Minute wash”.
The washing time will be reduced according to the
type of fabric and the selected temperature.
The recommended max load for cotton is 3.5 Kg.
You can change the delay time at any moment,
before you press the “Start/Pause” button.
If you have already pressed the “Start/Pause” button,
and you wish to cancel the delay time, proceed as
follows:
• Set the machine to PAUSE by pressing the
“Start/Pause” button;
0’
• Press the “Delay start” button until the symbol “ ”
is displayed.
• “Extra rinse”: this option can be selected with all
programmes, except Wool and “30 Minute wash”.
The machine add 2 rinses for cotton and 1 rinse for
synthetics and delicates.
This option is recommended for people who are
allergic to detergents, and areas where the water is
very soft.
• Press the “Start/Pause” button again.
Important!
• The “Delay start” cannot be used with “Drain” or
“Spin” programmes.
Note!
• With programme “Soak 30°” the selected delay (up
to a maximum of 23 hours) corresponds to the
soak time of the laundry in the drum.
5 “Automatic Dry” button
This button allows you to choose the required degree
of drying for cottons and synthetics:
- Extra dry (only for cottons)
- Store dry (cottons and synthetics)
- Iron dry (only for cottons)
The drying time is automatically adjusted by the
machine: the laundry will be dried to the selected
degree of dryness.
• The door will be locked throughout the delay time
(the door locked light is on).
If you need to open the door, you must first set the
washer-dryer to Pause by pressing the “Start/Pause”
button. After you have closed the door, press the
“Start/Pause” button again.
12
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• The washer-dryer has stopped with water in the
tub, if the “Rinse hold” option has been selected or at
the end of the “Soak 30°”: this is indicated by a
flashing zero. The door locked light is still on and the
door is not openable.
8 “Start/Pause” button
This button has two functions:
• Start: after you have selected the desired programme
and options, press this button to start the washer-
dryer. The light above the button will stop flashing
and remain lit.
If you have selected a delay time, the countdown will
begin and will be shown on the display.
• The washer-dryer has completed the
programme: this is indicated by a flashing zero.
The door locked light has gone off. It is possible now
to open the door.
• Pause: when you press this button again, the
programme in progress is interrupted. The light above
the button will start flashing. To restart the
programme from the point at which it was
interrupted, press the button again.
0
Important!
You must set the washer-dryer to Pause before you
make any change in the programme in progress.
After starting the programme, the remaining time is
updated every minute.
9 Display (Programme time)
The following pieces of information are shown on the
display:
• Selection of drying time in minutes .
• Duration of washing programme in hours and
minutes, after you have selected a programme (for
example 2.05).
105
2.05
After starting the programme, the remaining time is
updated every minute.
Important!
If you select a drying time longer than 55’ minutes,
after 3 seconds, the display will show it in hours and
minutes (see the example below).
Example:
The duration is calculated automatically on the basis
of the maximum recommended load for each type of
fabric.
While the programme is running (after you have
pressed the Start/Pause button), the displayed time
value decreases by one unit every minute.
1.00
1.00
60
Time
dry
Time
dry
1.25
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• Delay start, a time value indicated in hours (23
hours max) and selected by means of the relevant
button.
10 Programme phase indicator
lights
When you select a programme, the lights relevant to
the phases that form the programme light up.
After you have started the programme, only the light
relevant to the phase that is currently being carried out
will remain lit.
Delay
start
When the washing or drying programme has finished,
the “End” light comes on and a flashing zero appears
on the display. The light of the ‘Start/Pause is off.
Prewash
Wash
The delay time is displayed for 3 seconds, then the
duration of the selected programme reappears.
After you have pressed the Start/Pause button, the
countdown is updated every hour, and, for the last
two hours, every 30 minutes.
Rinse
Rinse hold
Drain
Spin
Drying
End
• An incorrect option selection has been made:
this is indicated by the message Err when a function
incompatible with the current programme is selected.
ATTENTION!
If you turn the programme selector dial to another
programme when the machine is working, all the lights
of the programme progress display will flash for about 2
seconds but the machine will not perform the new
selected programme.
• An alarm code indicates a fault in the machine
operation (see page 28, "Something Not Working")
E20
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Programme information
Important!
Easy iron 40°
The spin speed will automatically default to the setting
for cotton items. If required, reduce the speed to the
desired level by depressing the "Spin" button for other
fabric types.
This programme at 40'C reduces creasing on synthetic
garments and therefore reduces the amount of ironing
required. The laundry is gently washed and spun to
prevent the fabrics creasing.
Max. load 1.5 kg.
Final spin speed 900 r.p.m.
Softeners
Hand washed garments can be be starched or softened
with this programme.
Soak 30°
The machine performs 1 rinse, followed by a final long
spin at the maximum speed, which can be reduced by
depressing the “Spin” button.
The final spin automatically defaults to the
setting for cotton items as in the spin
programme.
This is a special programme for heavily soiled laundry.
The machine performs a soak of about 20 minutes at
30°C. At the end of the soak time the machine will
stop automatically with water left in the tub. The
display will show a flashing zero.
Pour the detergent for the soak programme into the
compartment marked
This programme cannot be used for very delicate
fabrics or Wool.
Before selecting a new washing programme, it is
necessary to empty out the water by:
.
Drain
For emptying out the water with the “Rinse hold”
option, at the end of the programme
“Soak 30°” or, if you want to change a programme
due to a wrong selection and it is necessary to empty
out the water.
Turn first the programme selector dial to “Off”, then
select the “Drain” programme and depress the
“Start/Pause” button.
• Draining only: turn the programme selector dial to
“Off” position, then to “Drain” programme”.
(Depress the “Start/Pause” button).
• Draining and spin: turn the programme selector
dial to “Off” position, then to the programme
“Spin”, reduce the spin speed by means of the
“Spin” button, and then depress “Start/Pause”
button.
Spin
Separate long spin at the max speed for hand washed
garments. It automatically defaults to the setting for
cotton items. You can reduce the speed by means of
“Spin” button to adapt it to the fabrics to be spun.
Important!
• At the end of the soak (after having emptied out the
water) you can select the washing programme. First
turn the programme selector dial to “Off”, then
select the programme and depress the
30 Minute wash
This is a complete programme that can be combined
with the following options: Spin speed reduction,
“Rinse hold” and “Delay start”.
Suitable for laundry which is lightly soiled or which
needs freshening up.
“Start/Pause” button.
Note!
• With programme “Soak 30°” it is possible to select
the delay start up to a maximum of 23 hours and it
corresponds to the soak time of the laundry in the
drum.
Max. load 2.5 kg.
Washing temperature 30 C.
Programme duration 30 minutes.
Final spin speed 700 rpm.
Rinse
With this programme it is possible to rinse and spin
garments which have been washed by hand. The
machine performs 3 rinses, followed by a final long spin
at the maximum speed.
Off = Reset / Switching the machine off
To reset a programme or switch the machine off, turn
the selector dial to “Off”.
Now a new programme can be selected.
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Using the washing machine
Before the first wash, we recommend that you run a cotton
cycle at 90°C, without any laundry in the machine, to
remove any manufacturing residue from the drum and tub.
Pour 1/2 a measure of detergent into the dispenser drawer
4. Switch the machine on
Turn the selector dial to the the desired position to
switch the machine on. To switch the appliance off turn
it to “Off”.
and start the machine.
WASHING 7 KG OF WHITE COTTON AT 90°C
Suppose you have 7 kg of laundry to wash. It is white
cotton and is suitable for high temperature washing.
30 Minute wash
Spin
Off
90°
Economy 60°
60°
Drain
Softeners
Rinse
Economy 40°
40°
Soak 30°
Cold
30°
Drying
30°
40°
Delicates 30°
Duvets 40°
60°
Economy 40°
40°
Easy iron 40°
Drying
1.Load the laundry
Open the door.
Place the laundry in the drum, one item at a time,
shaking them out as much as possible.
5. Select the desired
Close the door.
programme/temperature
Turn the selector dial to 90° programme. The lights
relevant to the phases that form the programme will
light up.
The display will show the duration of the selected
programme, calculated on the basis of the maximum
load for each type of fabric. The Start/Pause button
light will start flashing.
P0004
If the load of laundry to be washed is small, at the
beginning of the cycle the display will still indicate the
duration relevant to the maximum load. The duration
value will be gradually adjusted during the cycle.
2.Measure out the detergent
Pull out the dispenser drawer until it stops. Measure
out the amount of detergent required and pour it into
the main wash compartment
.
Prewash
Wash
If you wish to carry out the prewash or a soak
programme, pour detergent into the appropriate
Rinse
compartment marked
.
Rinse hold
Drain
2.05
Spin
Drying
End
3.Measure out the fabric softener
If required, pour fabric softener into the compartment
marked , without exceeding the «MAX» mark.
If your laundry needs a soak time, turn the programme
selector dial to “Soak 30°” and then, before starting a
washing cycle, empty the water as described in the
“Soak 30°” paragraph.
6. Select the spin speed or the
“Rinse hold” option
C0111
C0112
Press the “Spin” button repeatedly button in order to
select the desired spin speed or the “Rinse hold”
option. If you select the “Rinse hold” option, the last
rinse water is not emptied out.
Close the drawer gently.
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The relevant light will light up.
9. Start the programme
Press the “Start/Pause” button. The relevant light will
stop flashing, and only the light relevant to the phase
that is in progress will remain lit. The machine starts
operating.
If you have chosen a delayed start, the washer dryer
will begin the countdown.
1400
900
700
500
Rinse
hold
Spin
The display will show the duration of the programme
or the selected delay.
7. Select the desired options
10. How to change an option
or a programme during its
cycle
If your laundry is very dirty, it may be advisable to
select the “Prewash” option.
If your laundry is only slightly soiled, select the
“Quick” option.
If you wish the laundry to undergo an extra rinse,
select the “Extra Rinse” option.
The relevant light illuminates.
It is possible to change any option before the
programme carries it out.
Before you make any change, you must pause the
machine by pressing the “Start/Pause” button.
Changing a running programme is possible only by
resetting it.
Turn the programme selector dial to “Off” and then
to the new programme position.
Extra
rinse
Prewash Quick
Start the new programme by depressing the
“Start/Pause” button. The washing water in the tub
will not emptied out.
11. How to interrupt a
programme
Depress the “Start/Pause” button to interrupt a
programme which is running, the corresponding light
starts to flash. Depress the button again to restart the
programme.
8. Select the “Delay start”
Before you start the programme, if you wish the
start to be delayed, press the Delay start button
repeatedly, or keep it pressed, to select the desired
delay. The selected delay time value (up to 23 hours)
will appear on the display for 3 seconds, then the
duration of the programme will appear again.
12. How to open the door
during the cycle of a
programme
You can open the door, after having set the washing
machine to Pause, provided the following conditions
exist:
Delay
start
• the machine is not in the heating phase beyond 55°C;
• the level of the water is not high;
If these requirements are met, when you pause the
washer dryer, the door locked light goes off and the
door can be opened.
During this period it is possible to load other laundry:
press the “Start/Pause” button. Open the door. Load
the laundry. Close the door and press the
“Start/Pause” button again.
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Check whether the drum is completely empty, by
rotating it with your hand. This is to prevent any items
of laundry remaining accidentally in the drum, where
they might get damaged in a subsequent wash (e.g. by
shrinking) or bleed colour into another load of laundry.
Should it not be possible to open the door, and should
it be absolutely necessary to do so, switch the machine
off by turning the selector dial to “Off”.
After approximately 3 minutes, you can open the door.
Pay attention to the level and temperature of
the water in the machine!
We advise you to close the water supply tap and
disconnect the plug from the socket.
When you close the door to restart the programme
turn the dial to the previous programme repeating the
options previously selected and press “Start/Pause”
button.
Leave the door ajar in order to air the machine.
13. End of programme
At the end of the programme, the machine stops
automatically and displays a flashing zero.
The “End” light illuminates. The «Start/Pause»
button light and the «door locked» light go out.
Turn the programme selector dial to Reset “Off” to
switch the machine off.
Remove the laundry from the washer dryer.
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Drying
5. At the end of the programme turn the programme
DRYING 3.5 KG OF COTTON
selector dial to “Off” to switch the machine off.
You have for example just machine-washed and spun at
1400 rpm 7 kg of laundry.
6. Remove the laundry.
They are cotton fabrics of medium weight which you
want to iron as soon as they are dry.
Remove the laundry from the appliance and divide the
items to obtain two loads of approx. 3.5 kg each.
Note:
The programme time will automatically increase by up
to 1 minute, this is quite normal.
The water tap must be open and the drain hose
must be positioned in the sink or connected to
the drain pipe.
AUTODRYING 2 KG OF SYNTHETICS
Warning! For NON-STOP programmes, it is essential
not to exceed the maximum load sizes of 3.5 kg for
cotton and 2 kg for synthetics.
1. Load the laundry.
2. Turn the programme selector dial to the “Drying”
programme for Cottons.
You intend to wash and dry automatically 2 kg of
synthetics which do not need ironing.
3. If you wish to carry out the electronic drying,
depress “Automatic dry” button until the light
“Iron Dry” illuminates.
Do not use a dosing device/ball when carrying
out a washing & drying programme.
Extra dry
Store dry
Iron dry
1. Load the laundry.
2. Add detergent and fabric softener.
3. Switch the machine on by turning the selector dial
Automatic
dry
to a programme for synthetics.
4. Select the wash programme/fabric and temperature.
5. Select the drying time or degree of drying.
6. Select the required options by means of the
relevant buttons. If possible, do not select a spin
speed lower than that proposed by the appliance to
avoid too long drying time so saving energy.
The reduction of the spin speed is only possible
after selecting drying. The lowest values you can
select are the following:
If you want a timed drying, depress the “Time dry”
button until the time you want appears on the display
(see page 24).
60
- 900 r.p.m. for Cottons & Synthetics with
automatic drying
- 900 r.p.m. for Cottons and 700 r.p.m. for
Synthetics with timed drying
Time
dry
7. Start the programme by depressing the
“Start/Pause” button.
4. Press the “Start/Pause” button to start the
8. At the end of the programme turn the programme
selector dial to “Off” to switch the machine off.
programme.
9. Remove the laundry.
Attention!
Start/
Pause
During drying the door can only be opened for the first
10 minutes and at the end of drying (after the cooling
phase).
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Hints & Tips on Washing and Drying
●
Do NOT overload the machine. Weigh the laundry the
Some stains such as fruit, wine, grass, rust etc. are
difficult to remove and should be treated before
washing with specific products, which can be found
in most household shops. In some cases it may help
to soak the stain before washing with a special pre-
soak product or biological detergent.
If you have used the machine to wash, rinse or spin
only non-colour fast garments, there may be dye left
in the sump. To ensure any subsequent wash is not
contaminated with the dye, select and carry out a
rinse and spin programme, without any garments, to
ensure that any dye is removed from the sump.
first few times you use the appliance.
The average weights of the most common items are
listed below as a guide:
1000g = 1 kg
●
Sheet
700-1000 g
100-200 g
400-500 g
50-100 g
Pillow case
Tablecloth
Serviette
●
●
●
Do not leave the damp laundry load in a heap too
long before drying.
Avoid drying dark clothes with light coloured fluffy
items such as towels as these can attract the fluff.
If you overdry the laundry, besides wasting energy,
any subsequent ironing may become more difficult
because the fabric could be heavily crumpled.
Remove the laundry when the appliance has finished
drying.
To avoid a static charge when drying is completed,
use either a fabric softener when you are washing
the laundry or a fabric conditioner specifically for
tumble dryers.
Particularly delicate items such as synthetic curtains,
woollen and silk, garments with metal inserts, nylon
stockings, bulky garments such as anoraks,
bedcovers, quilts, sleeping bags and duvets must not
be machine dried.
Garments padded with foam-rubber or materials
similar to foam-rubber must not be machine dried;
they represent a fire hazard.
Also, fabrics containing residues of setting lotions or
hair sprays, nail solvents or similar solutions must
not be machine dried in order to avoid the
formation of harmful vapours.
Tea towel
70-120 g
Linen hand towel
Towelling hand towel
Towelling bath towel
Bath robe
100-150 g
150-250 g
700-1000 g
1000-1500 g
200-300 g
150-200 g
Man’s shirt
●
●
Apron
●
Load the laundry loosely alternating large items with
small ones.
●
●
●
●
Sort the laundry according to the type of fabric,
colour-fastness and how dirty it is.
Avoid washing unhemmed or torn items as they
may unravel.
Before washing, empty all pockets of small objects
which may have been left inside (coins, keys, screws
etc). as these could damage the drain pump.
●
●
●
●
●
When washing curtains, remove the hooks.
Close poppers and zips and fasten loose buttons.
It is essential to wash new coloured items separately
when washing for the first time.
●
●
For drying, follow the indications given on the
manufacturer’s labels.
When washing fabrics requiring different wash
temperatures together, always select the lowest
temperature.
White items should not be washed with coloured
items.
Very small items (handkerchiefs, ribbons, socks etc)
should be washed in a washing bag or a pillow case.
Use a good quality detergent suitable for automatic
washing machines.
Use the correct quantities of detergent.
For wool, use gentle detergent only in small
quantities.
Bleach is very corrosive; it should be used with care
and kept out of reach of children.
May be tumble dried
●
●
●
Drying at high temperature
Drying at reduced temperature
Do not tumble dry
Important:
As a dryer, the machine works on the condensation
principle.
●
●
Therefore, the water tap must be open and
the drain hose must drain water into a sink
or into the drain pipe, even during the drying
cycle.
●
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Wash Care Symbols
Wash care labels inside garments recommend how to launder your clothes with the best results. The care labelling
code is in line with care labelling used in the rest of Europe. The symbols used make it easy to select the correct
programme on your washing machine.
WASHING SYMBOL
WASH ACTION
FABRIC
White Cotton or Linen
without Special Finishes
Normal (Maximum)
95
Cotton, Linen or Viscose
without Special Finishes
Colourfast at 60°C.
Normal (Maximum)
60
50
Nylon, Polyester/Cotton, Viscose
with Special Finishes,
Cotton/Acrylic Mix.
Reduced (Medium)
Normal (Maximum)
Reduced (Medium)
Cotton, Linen or Viscose
Colourfast at 40°C but not 60°C.
40
40
Acrylics, Acetate, Triacetate, Wool
mixes, Polyester/wool blends.
Much Reduced (Minimum)
Hand wash only
Wool, wool mixtures, Silks
Do not machine wash
40
BLEACHING
Chlorine bleach may be used
IRONING
Cotton, Linen, Viscose
Polyester mixtures, Wool
Acrylic, Nylon, Polyester
Hot iron
Warm iron
Cool iron
DRY CLEANING
TUMBLE DRYING
May be dry cleaned. Other letters and/or a bar beneath the circle will
indicate the required process to the dry cleaner.
with high heat setting
with low heat setting
May be tumble dried
A cross through any symbol means «DO NOT»
X
fabric conditioner to avoid the conditioner entering the
machine prematurely.
When using liquid detergent and a prewash
programme, place the main wash detergent into the
corresponding compartment of the dispenser drawer,
after the prewash has finished.
Important Notes
For best results, always use the dispenser drawer for
dispensing detergents and liquid additives.
Once the dispenser has been filled, close it by pushing
it in gently. This is particularly important if you are using
21
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Washing programmes
Consumptions*
Programme/
Type of laundry
Available options
Load
Fabrics
Energy
kWh
Water
litres
temperature
Spin red./Rinse hold
Prewash
Sheets, household
linen, towels,
tablecloths
90°
White
cotton
7 Kg
2.25
60
Cottons
Quick
Extra rinse
Economy
60°
Sheets, household
linen, towels,
tablecloths
Spin red./Rinse hold
Prewash
White
cotton
7 Kg
7 Kg
1.19
57
Extra rinse
Cottons
Fast coloured and
non-fast items, for
example hand towels,
sheets, underwear,
tablecloths, shirts,
blouses
60°
40° - 30°
Spin red./Rinse hold
Prewash
White and
coloured
cotton
1.35
1.33
57
57
Quick
Extra rinse
Cottons
Economy
40°
Coloured items, for
example underwear,
shirts, blouses
Spin red./Rinse hold
Prewash
Coloured
cotton
7 Kg
3.5 Kg
3.5 Kg
1.5 Kg
3.5 Kg
2 kg
Extra rinse
Cottons
Spin red./Rinse hold
Prewash
Shirts, blouses,
underwear, mixed
fabrics
60° - 40°-
Synthetics
Synthetics
Synthetics
55
55
50
57
1.05
0.65
0.35
0.60
Quick
Extra rinse
Economy
40°
Synthetics
Shirts, blouses,
underwear, mixed
fabrics
Spin red./Rinse hold
Prewash
Extra rinse
Spin red./Rinse hold
Prewash
Easy iron
40°
Shirts, blouses,
underwear, mixed
fabrics
Synthetics
Delicates
Wool
Quick
Extra rinse
Synthetics
Spin red./Rinse hold
Prewash
Acrylic, viscose,
polyester items,
duvets, curtains
40° - 30°
Delicates
Quick
Extra rinse
Garments bearing the
“ Pure new wool,
non-shrink, machine
washable” or “Hand
wash” label
40° -
30° - Cold
Wool
60
0.4
Spin reduction/None
The “Cottons Economy 60° ” (White cotton) is the reference programme for the data entered in the energy
label, in compliance with EEC 92/75 standards.
* This data is given purely as an indication: the consumption values may vary in relation to the quantity and type of
laundry, the temperature of the water supply and the ambient temperature. The data refers to the highest
temperature provided for each programme.
For the duration of the programmes, please refer to the display on the control panel.
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Washing programmes
Consumptions*
Programme
Load
7 Kg
7 Kg
Programme
Available options
Energy
kWh
Water
litres
description
Soak for about 20
minutes at 30°C
Soak 30°
0.5
26
3 rinses
Long spin
at the max speed
Spin red./Rinse hold
Extra rinse
Rinse
52
22
0.15
1 rinse with liquid
additive
Long spin at max.
speed
Softeners
-
-
-
7 Kg
7 Kg
Spin red./Rinse hold
Drain
For emptying out at the
end of the programme
“Soak 30°”
Water draining
-
-
-
Drain and long spin at
max. speed
7 Kg
Spin
Spin reduction
30 Minute wash
Wash at 30°C
2 rinses
Short spin
2.5 Kg
0.35
45
Short cycle for lightly
soiled fabrics
Spin red./Rinse hold
For cancelling the
programme which is
running or to switch
the machine off
-
-
-
Off (Reset)
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Drying Programmes
Timed drying
Degree of
drying
Drying time
mins
Type of fabric
Max. load
Spin speed
100-110
1400
3.5 kg
1.5 kg
3.5 kg
1.5 kg
Extra dry
Ideal for towelling
materials
Cotton and linen
(bathrobes, bath
towels, etc.)
1200
1400
105-115
50-60
1200
55-65
1400
1200
1400
90-100
95-105
40-50
Cotton and linen
(towels, T-shirts,
bathrobes)
Store dry (*)
Suitable for items
to put away
1200
900
45-55
70-80
without ironing
Synthetics and mixed
fabrics (jumpers,
blouses, underwear,
household linen)
2,0 kg
1,0 kg
900
35-45
1400
1200
1400
1200
70-80
75-85
35-45
40-50
3.5 kg
1.5 kg
Iron dry
Suitable for
ironing
Cotton and linen
(sheets, tablecloths,
shirts, etc.)
(*) The STORE DRY drying programme for cotton is the reference programme for the Energy Label data, in
compliance with EC directive 92/75.
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Maintenance and Cleaning
You must DISCONNECT the appliance from the
electricity supply, before you can carry out any
cleaning or maintenance work.
Descaling
The water we use normally contains lime. It is a good
idea to periodically use a water softening powder in the
C0114
C0113
machine. Do this separately from any washing, and
according to the softening powder manufacturer's
instructions. This will help to prevent the formation of
lime deposits.
Cleaning the drawer recess
Having removed the drawer, use a small brush to clean
the recess, ensuring that all washing powder residue is
removed from the upper and lower part of the recess.
Replace the drawer and run the rinse programme
without any clothes in the drum.
After each wash
Leave the door open for a while. This helps to prevent
mould and stagnant smells forming inside the appliance.
Keeping the door open after a wash will also help to
preserve the door seal.
Maintenance Wash
With the use of low temperature washes it is possible
to get a build up of residues inside the drum.
We recommend that a maintenance wash be
performed on a regular basis.
P0038
To run a maintenance wash:
Cleaning the pump
The water drain filter
●
The drum should be empty of laundry.
●
Select the hottest cotton wash programme.
●
Use a normal measure of detergent, must be a
powder (such as Ariel Futur).
The pump should be inspected if
• the machine does not empty and/or spin
• the machine makes an unusual noise during draining
due to objects such as safety pins, coins etc. blocking
the pump.
External cleaning
Clean the exterior cabinet of the appliance with soap
and water only, and then dry thoroughly.
Proceed as follows:
• Disconnect the appliance.
• If necessary wait until the water has cooled down.
• Open the pump door.
Cleaning the dispenser drawer
The detergent dispenser drawer should be cleaned
regularly.
Remove the drawer by pressing the catch downwards
and by pulling it out. Flush it out under a tap, to
remove any traces of accumulated powder.
To aid cleaning, the top part of the fabric softener
compartment should be removed.
P1114
• Place a container close to the pump to collect any
spillage.
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• Pull out the emergency emptying hose, place it in a
container and remove its cap.
• When no more water comes out, unscrew the pump
cover and remove it. Always keep a rag nearby to dry
up spillage of water when removing the cover.
Cleaning the water inlet filter
If your water is very hard or contains traces of lime
deposit, the water inlet filter may become clogged.
It is therefore a good idea to clean it from time to time.
Turn off the water tap. Unscrew the water inlet hose.
Clean the filter using a hard bristle brush.
Tighten up the inlet hose. Clean carefully under a fast
running tap.
P1115
• Remove any objects from the pump impeller by
rotating it.
P1090
The dangers of freezing
If the machine is exposed to temperatures below 0°C,
certain precautions should be taken.
●
Turn off the water tap.
●
Unscrew the inlet hose.
●
Place the end of the emergency emptying hose and
that of the inlet hose in a bowl placed on the floor
and let water drain out.
• Put the cap back on the emergency emptying hose
and place the latter back in its seat.
●
Screw the water inlet hose back on and reposition
the emergency emptying hose after having put the
cap on again.
●
When you intend to start the machine up again,
make sure that the room temperature is above 0°C
P1117
• Screw the pump cover fully in.
• Close the pump door.
Warning
When the appliance is in use and depending on the
programme selected there can be hot water in the
pump. Never remove the pump cover during a wash
cycle, always wait until the appliance has finished the
cycle, and is empty. When replacing the cover, ensure it
is securely retightened so as to stop leaks and young
children being able to remove it.
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Emergency emptying out
If the water is not drained, proceed as follows to empty
out the machine:
• Pull out the plug from the power socket;
• Close the water tap;
• If necessary, wait until the water has cooled down;
• Open the pump door;
• Place a bowl on the floor and place the end of the
emergency emptying hose into the bowl. Remove its
cap. The water should drain by gravity into the bowl.
When the bowl is full, put the cap back on the hose.
Empty the bowl. Repeat the procedure until water
stops flowing out;
• Clean the pump if necessary as previously described;
• Replace the emergency emptying hose in its seat after
having plugged it;
• Screw the pump cover again and close the door.
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Something Not Working
If the washing machine is not working correctly, please carry out the following checks before
contacting your local Service Force agent.
IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
During machine operation it is possible that one of the following alarm codes appears on the display:
E 10
E 2 0
E 40
-
-
-
: problem with the water supply
: problem with water draining
: door open
Once the problem has been eliminated, press the “Start/Pause” button to restart the programme. If after all
checks, the problem persists, contact your local Service Force Centre.
Symptom
Possible causes
●
The machine does not start
E 40
The door has not been closed. (
)
●
The plug is not properly inserted in the power socket.
There is no supply at the socket.
The main fuse or the fuse in the plug has blown.
The “Start/Pause” button has not been depressed.
The “Delay start” option has been selected.
●
●
●
●
●
●
●
●
The machine does not fill
E 10
The water tap is closed. (
The filter in the inlet hose is blocked. (
The inlet hose may be squashed or kinked. (
)
E 10
)
E 10
)
E 40
The door has not been closed. (
)
●
●
●
The machine fills then empties
immediately
The end of the drain hose is too low.
The end of the drain hose is submerged in water.
There is no vent in the end of the drain hose.
●
●
●
●
●
The machine does not empty
and/or does not spin
E 2 0
The drain hose may be squashed or kinked. (
)
E 2 0
The drain filter may be blocked. (
)
The “Rinse hold” option has been selected.
The drainage system pipes are blocked.
The programme “Soak 30°”, which ends with water left in the tub,
has been selected.
The wash load is unbalanced: redistribute the clothes inside the drum
to allow the machine to spin.
●
●
●
Too much detergent or unsuitable detergent has been used (creates
too much foam).
Check whether there are any leaks from the inlet hose fittings. It is not
always easy to see this as the water runs down the hose; check to see
if it is damp.
There is water on the floor
●
●
The drain hose may be damaged or not securely positioned.
The filter has not been fully screwed in after cleaning.
●
Unsatisfactory washing results
Too little detergent or unsuitable detergent has been used. An
insufficient amount of detergent leaves the laundry looking grey and
causes lime scale to form.
●
●
●
Stubborn stains have not been treated prior to washing
The correct wash programme/temperature has not been selected.
Too much laundry has been placed in the drum.
28
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Symptom
Possible causes
●
The machine vibrates when
spinning
The internal packing has not been removed.
The machine is in contact with the wall or furniture.
The machine is not level and stable (check diagonally).
The washing load is badly distributed in the drum.
●
●
●
●
Maybe there is very little laundry in the drum.
●
The door will not open
The water level is above the bottom edge of the door.
The machine is heating the water.
The drum is turning.
●
●
In any case the door can be opened only when the door locked
light has gone out.
●
The electronic balance control device has cut in because the laundry is
Spinning starts late or the
machine does not spin
not evenly distributed in the drum. The laundry is redistributed by
reverse rotation of the drum. This may happen several times before
the unbalance disappears and normal spinning can resume. If, after few
minutes, the laundry is still not evenly distributed in the drum, the
machine will not spin. In this case, redistribute the load manually and
select the spin programme.
●
The machine makes an unusual
noise
The machine is fitted with a type of motor which makes an unusual
noise compared with other traditional motors. This new motor
ensures a softer start and more even distribution of the laundry in the
drum when spinning, as well as increased stability of the machine.
●
No water is visible in the drum
Machines based on modern technology operate very economically
using very little water without affecting performance.
●
The machine does not dry or
does not dry properly
The drying time or degree of drying has not been selected
●
E 10
The water tap is not turned on (
)
●
●
●
E 2 0
The drain filter is clogged (
The machine is overloaded
)
The selected drying time or degree of dryness was not suitable for the
laundry.
29
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Spare parts
Repairs - After Sales Service
Always insist on genuine spare parts.
In the event of your appliance requiring service, or if
you wish to purchase spare parts, please contact our
extended warranty administrators by telephoning:
An authorised service engineer should service this
product, and only genuine spare parts should be used.
Under no circumstances should you attempt to repair
the machine yourself. Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local Service Force
Centre.
0870 01 07887
They will give you details for your local Service Force
Centre.
Service Force are the appointed national appliance
repair agents responsible for warranty repairs to this
appliance.
Before calling out an engineer, please ensure you have
read the details under the heading “Something Not
Working”.
When you contact the Service Force Centre you will
need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date and found on your receipt.
5. The model and serial number of the appliance
(found on the rating plate - see picture)
So that you always have these numbers to hand, we
recommend you to make a note of them here.
Model.................................................................................................
PNC...................................................................................................
SN.......................................................................................................
Your washing machine is covered by a 3 year
parts and labour guarantee (see separate
details given at point of sale). Please retain your
purchase receipt safely for the service engineer
to verify the purchase details.
30
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John Lewis Partnership
171 Victoria Street
London SW1E 5NN
132 973 110
03/07
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