Epson STYLUS 9890 User Manual

®
Epson Stylus Pro 7890/ 9890  
USER’S GUIDE  
FCC Compliance Statement  
For United States Users  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to  
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference  
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful interference to radio or television  
reception. However, there is no guarantee that interference will not occur in a particular installation. If this  
equipment does cause interference to radio and television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
WARNING  
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC  
Certification of this device and may cause interference levels which exceed the limits established by the FCC for  
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this  
device. If this equipment has more than one interface connector, do not leave cables connected to unused  
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to  
operate the equipment.  
For Canadian Users  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
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Introduction  
Contents  
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Windows System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Ink Cartridge Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
LCD Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
1 Setting Up the Printer  
Unpacking and Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . . 22  
Unpacking the Printer and Mounting It on the Stand. . . . . . . . . . . . 25  
Attaching the Paper Basket (Epson Stylus Pro 7890). . . . . . . . . . . . . 27  
Attaching the Paper Basket (Epson Stylus Pro 9890). . . . . . . . . . . . . 34  
Completing Setup and Connecting the Power Cord . . . . . . . . . . . . . . . . 42  
Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Installing the Software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Installing the Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Checking the Current Firmware Version. . . . . . . . . . . . . . . . . . . . . . 52  
Downloading and Updating the Firmware . . . . . . . . . . . . . . . . . . . . 53  
Configuring the Printers Network Adapter . . . . . . . . . . . . . . . . . . . . . . 54  
2 Handling Paper and Other Media  
Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Available Epson Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
5
6 |  
Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Selecting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Setting Up Automatic Media Tracking and Identification. . . . . . . . . 60  
Placing the Paper in the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Loading the Paper for Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Cutting Paper Manually with the Built-in Cutter . . . . . . . . . . . . . . . 68  
Printing Trim Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Removing Paper from the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Using Cut Sheet Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72  
Loading Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72  
Loading Heavy Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74  
Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . 75  
Using the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
Catching Printouts in Front of the Printer . . . . . . . . . . . . . . . . . . . . 76  
Catching Printouts Under the Printer . . . . . . . . . . . . . . . . . . . . . . . . 78  
Storing the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80  
Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . . . 81  
Creating Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81  
Printing Your Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Selecting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
3 Printing With Epson Drivers for Mac OS X  
Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . . 86  
Choosing Page Setup and Basic Print Options. . . . . . . . . . . . . . . . . . . . . 87  
Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Choosing Advanced Media Control Options. . . . . . . . . . . . . . . . . . . . . . 94  
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96  
Controlling Borderless Image Expansion . . . . . . . . . . . . . . . . . . . . . . 98  
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . . 99  
Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . . . . 101  
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103  
Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . . . 104  
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4 Printing With Epson Drivers for Window s  
Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . 108  
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109  
Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . 111  
Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . 114  
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116  
Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119  
Choosing Page Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . 123  
Choosing Paper Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . 125  
Saving, Exporting, and Importing Custom Settings . . . . . . . . . . . . . . . . 129  
Saving and Exporting a Custom Settings Group . . . . . . . . . . . . . . . 129  
Importing a Custom Settings Group . . . . . . . . . . . . . . . . . . . . . . . . 130  
Loading a Pre-Defined Settings Group . . . . . . . . . . . . . . . . . . . . . . 130  
Editing Printer Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131  
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132  
Using the Progress Meter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132  
Optimizing Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133  
Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135  
5 Managing Color With Profiles  
Mac OS X Printing With a Color Profile. . . . . . . . . . . . . . . . . . . . . . . . 137  
Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 137  
Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 140  
Windows Printing With a Color Profile. . . . . . . . . . . . . . . . . . . . . . . . . 141  
Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 141  
Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 143  
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6 Maintaining and Transporting the Printer  
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145  
Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146  
Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146  
Checking Printer Status From the Printer Driver . . . . . . . . . . . . . . 147  
Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . 148  
Running the Nozzle Check and Head Cleaning Utilities. . . . . . . . . 148  
Checking and Cleaning the Print Head Using the Control Panel . . 150  
Automatically Checking and Cleaning the Print Head . . . . . . . . . . 150  
Running Cleaning Cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151  
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152  
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153  
Switching Black Ink Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157  
Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157  
Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158  
Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159  
Removing the Old Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159  
Installing the New Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161  
Replacing the Maintenance Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163  
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165  
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167  
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 167  
Moving the Printer on the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . 169  
Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . . 170  
7 Solving Problem s  
Diagnosing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171  
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 172  
Auto Take-Up Reel Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . 176  
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177  
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180  
Solving Miscellaneous Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . 181  
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183  
Fixing Paper Eject Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184  
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185  
Solving Problems With the Optional Auto Take-Up Reel . . . . . . . . . . . 187  
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Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . . 187  
Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187  
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188  
A Specifications  
Clearing Stored Print Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189  
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189  
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190  
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190  
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190  
Safety Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191  
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191  
Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191  
Cut Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194  
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198  
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198  
B Using the Optional Auto Take-Up Reel  
Loading Roll Paper Onto the Take-Up Reel . . . . . . . . . . . . . . . . . . . . . 200  
Winding Prints Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201  
Winding Prints Backward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202  
Printing Using the Auto Take-Up Reel . . . . . . . . . . . . . . . . . . . . . . . . . 203  
Reversing the Paper Stops for a 2-inch Paper Reel Core . . . . . . . . . 204  
Installing a Take-Up Reel Core . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206  
C Control Panel  
Control Panel Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209  
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209  
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211  
LCD Screen Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212  
Menu Setting Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213  
Index  
9
10 |  
10  
11  
This Users Guide provides important information on setting up and using  
your printer, loading paper, using the Epson printer drivers, and replacing  
Introduction  
®
ink cartridges. It also tells you how to maintain your printer to keep it  
working at its best, and provides troubleshooting tips in case you have a  
problem.  
For additional information, see the following:  
The Quick Reference Guide provides a handy summary of procedures for  
daily use and printer maintenance—loading paper, replacing ink  
cartridges and other components, cleaning and aligning the print head,  
and using the printers menu system. Attach it to your printer for easy  
reference.  
The on-screen Network Guide provides instructions for setting up and  
using your printer on a network.  
Warnings, Cautions, Notes, and Tips  
Please follow these guidelines as you use this book:  
WARNINGS must be followed carefully to avoid bodily injury.  
Cautions must be observed to avoid damage to your equipment.  
Notes contain important information about your printer.  
Tips contain additional hints on how to get the most out of your printer.  
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12 | In t ro d u ct io n  
Tip: Check the Epson Pro  
Imaging website at  
www.proimaging.epson.  
com for accessories and  
options that are currently  
available.  
Options and Accessories  
®
Your Epson Stylus Pro 7890/9890 offers these optional upgrades and  
accessories:  
Optional equipment  
Option  
Part num ber  
Automatic Take-Up Reel System (Pro 9890 only); see  
page 199 for instructions on using this option  
C12C815321  
Epson SpectroProofer 44-inch (Pro 9890 only)  
SPECTRO44  
SPECTRO24  
SPECTRO44UV  
SPECTRO24UV  
EPP7898B1  
EPP7898B2  
EPPSPB1  
Epson SpectroProofer 24-inch (Pro 7890 only)  
Epson SpectroProofer 44-inch UV (Pro 9890 only)  
Epson SpectroProofer 24-inch UV (Pro 7890 only)  
One-year extended service plan  
Two-year extended service plan  
One-year SpectroProofer extended service plan  
In addition, you can order these user-replaceable items:  
Consumables and user-replaceable parts  
Part  
Part num ber  
C12C890191  
C12C815331  
C12C811241  
C815121  
Replacement ink maintenance tank (see page 163)  
Replacement printer cutter blade (see page 159)  
Roll media adapters (2)  
Replacement 44-inch Take-Up Reel Core (Pro 9890 only)  
Ink cartridges  
See page 153 for  
a complete list.  
You can purchase optional equipment and genuine Epson ink and paper  
from an Epson Professional Imaging Authorized Reseller. To find the  
nearest reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca  
(Canadian sales), or call 800-GO-EPSON (800-463-7766). Or you can  
purchase online at www.proimaging.epson.com (U.S. sales) or  
www.epson.ca (Canadian sales).  
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Where To Get Help  
Epson provides technical support and information on the installation,  
configuration, and operation of professional printing products through the  
Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to  
6 PM, Pacific Time, Monday through Friday. Days and hours of support are  
subject to change without notice.  
Tip: If you experience  
difficulty with the  
toll-free line or your  
Unit ID number, call  
(562) 276-1305.  
SM  
Before you call, make sure you have your Unit ID number, which is  
included with the Epson Preferred Limited Warranty Plan information that  
came with your printer. Youll also need your printer serial number and  
proof of purchase.  
Visit Epson’s U.S. support website (www.epson.com/support) or Canadian  
support website (www.epson.ca/support) and select your product for  
solutions to common problems. You can download drivers, firmware, and  
documentation, get FAQs and troubleshooting advice, or e-mail Epson with  
your questions.  
Macintosh System Requirem ents  
To use your printer in either a stand-alone or peer-to-peer network  
®
environment, your Macintosh system should meet these requirements:  
®
Mac OS X 10.5.8 or higher  
®
®
PowerPC G5, Intel , or higher processor  
At least 2GB of RAM (4GB or more recommended)  
At least 32GB of free hard disk space for software and processing files  
Caution: Using an  
improperly shielded  
Quad-speed (4×) or faster CD-ROM or DVD drive for installing the  
printer software  
cableespecially a cable  
more than 10 feet (6 m)  
long—may cause the  
printer to malfunction.  
For USB connection: a compliant USB Hi-Speed 2.0 port and a  
shielded USB “AB” cable from Series A (computer) to Series B (printer),  
up to 10 feet (6 m) long  
Note: USB 2.0 is  
required to run the  
printer at full speed.  
For network connection: Ethernet-equipped Macintosh and a  
Category 5 compatible cable  
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Window s System Requirem ents  
To use your printer in either a stand-alone or peer-to-peer network  
environment, your system should meet these requirements:  
®
®
IBM -compatible PC with a Pentium 4, 3 GHz or higher processor  
recommended  
®
®
®
Microsoft Windows 7, Windows Vista , Windows XP Professional  
x32 Edition, Windows XP Professional x64 Edition, or Windows XP  
At least 2GB of RAM (4GB or more recommended)  
At least 32GB of free hard disk space for software and processing files  
Quad-speed (4×) CD-ROM or DVD drive for installing the printer  
software  
For USB connection: a Windows-compliant USB Hi-Speed 2.0 port  
and a shielded USB “AB” cable from Series A (computer) to Series B  
(printer), up to 10 feet (6 m) long  
For Ethernet connection: Ethernet equipped PC and a Category 5  
compatible cable  
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Im portant Safety Instructions  
Before using your printer, read the following safety instructions to make sure  
you use the equipment safely and effectively.  
The Epson Stylus Pro 7890 weighs about 186 lb (84.5 kg) and the  
Epson Stylus Pro 9890 weighs about 256 lb (116 kg) without the stand,  
paper basket, ink, or paper. Make sure you have four people lift the  
printer. (See page 25.)  
When setting up the printer, make sure you have enough space around  
it. You may need more space behind the printer if you print on large  
sheets of heavy stock or posterboard. (See page 21.)  
Place the printer on a flat, stable surface. The printer will not operate  
properly if it is tilted or at an angle.  
Avoid places subject to rapid changes in temperature and humidity. Also  
keep the printer away from direct sunlight, strong light, or heat sources.  
Avoid places subject to shocks and vibrations.  
Keep the printer away from dusty areas.  
Keep your entire computer system away from potential sources of  
electromagnetic interference, such as loudspeakers or the base units of  
cordless telephones.  
Place the printer near a wall outlet where the plug can be easily  
unplugged.  
Use only the type of power source indicated on the label.  
Connect the printer to a properly grounded outlet. Avoid using an  
outlet on the same circuit as a photocopier or air control system that  
regularly switches on and off.  
Avoid using electrical outlets controlled by wall switches or timers.  
Use only the power cord that comes with the printer. Use of another  
cord may result in fire or electric shock.  
The printers power cord is designed for use with the printer only. Using  
it with other equipment may result in fire or electric shock.  
Do not use a damaged or frayed power cord.  
15  
16 | In t ro d u ct io n  
If you use an extension cord with the printer, make sure the total ampere  
rating of devices plugged into the extension cord does not exceed the  
cord’s ampere rating. Also, make sure the total ampere rating of all  
devices plugged into the wall outlet does not exceed the wall outlet’s  
ampere rating.  
Caution: Always turn  
the printer off using the  
P Power button. When  
you press this button,  
POWER OFF appears on  
the LCD screen and the  
P Power light flashes.  
Do not unplug the printer  
or turn off the power to  
the printer until the panel  
shuts off and the  
Do not block or cover the openings in the printer’s case.  
Do not put your hand inside the printer during printing.  
Do not move the print head by hand unless instructed to do so by an  
Epson service technician; otherwise you may damage the printer.  
Do not insert objects through the slots. Take care not to spill liquid on  
the printer.  
P Power light stops  
flashing. This ensures  
that the print head is  
safely capped.  
Do not attempt to service the printer yourself.  
Power down the printer from the control panel, unplug the printer, and  
refer servicing to qualified service personnel under the following  
conditions:  
The power cord or plug is damaged; liquid has entered the printer; the  
printer has been dropped or the cabinet damaged; the printer does not  
operate normally or exhibits a distinct change in performance.  
Before transporting the printer, make sure the print head is in the far  
right (home) position.  
For California customers only:  
The lithium batteries in this product contain  
Perchlorate Material - special handling may apply,  
See www.dtsc.ca.gov/hazardouswaste/perchlorate.  
16  
In t ro d u ct io n | 17  
Ink Cartridge Safety Instructions  
Keep ink cartridges out of the reach of children and do not drink the  
ink.  
Store ink cartridges in a cool, dark place.  
If ink gets on your skin, wash it off with soap and water. If ink gets in  
your eyes, flush them immediately with water.  
Shake ink cartridges before installing them for best results.  
Caution: Do not use too  
much force when you  
shake cartridges that  
have been previously  
installed.  
Do not use an ink cartridge beyond the date printed on the cartridge  
carton.  
Use up the ink cartridge within six months of installation for best  
results.  
Do not dismantle ink cartridges or try to refill them. This could damage  
the print head.  
After bringing an ink cartridge inside from a cold storage site, allow it to  
warm up at room temperature for at least three hours before using it.  
The IC chip on the ink cartridge retains a variety of cartridge  
information, which allows you to remove and reinsert it freely.  
However, each time the cartridge is inserted, some ink is consumed  
because the printer automatically performs a reliability check.  
If you remove an ink cartridge for later use, protect the ink supply area  
from dirt and dust, and store it in the same environment as this product.  
Note that there is a valve in the ink supply port, making covers or plugs  
unnecessary, but care is needed to prevent ink from staining items that  
the cartridge touches.  
Do not touch the ink supply port, its surrounding area, or the green IC  
chip on the side of the ink cartridge. Doing so may affect normal  
operation and printing.  
17  
18 | In t ro d u ct io n  
Printer Parts  
These illustrations show the Epson Stylus Pro 9890, but the parts are the  
same for the Pro 7890 unless otherwise noted.  
Front  
Roll paper cover  
Roll paper  
holder  
Control  
panel  
Front  
cover  
Ink bay  
Ink bay  
Paper basket  
Casters  
Back  
Interface  
connector  
for optional  
equipment  
Network interface  
USB interface  
for computer  
AC inlet  
Maintenance tank  
(Pro 9890 includes  
two tanks, one on  
each side of printer)  
18  
In t ro d u ct io n | 19  
Control Panel  
Paper feed up button  
Paper release (ePlaten)  
light and button  
Paper  
light  
Ink  
light  
Black ink change button  
Power  
light and  
button  
OK button  
Menu button  
Paper cut  
button  
Ink open button  
Paper feed down button  
LCD  
screen  
Pause/reset  
light and button  
Left arrow or paper  
source button  
LCD Screen  
Platen  
gap  
Roll paper  
margin  
Paper  
source  
Roll paper  
counter  
Maintenance  
tank status  
Ink cartridge  
status  
Auto Take-Up Reel  
Paper  
number  
Spectro  
Proofer  
Black ink  
indicator  
19  
20 | In t ro d u ct io n  
20  
21  
This chapter includes the following information:  
Chapter 1:  
Setting Up the  
Printer  
Unpacking and assembling the Pro 7890 and Pro 9890  
Connecting the power cord  
Installing ink  
Connecting to your computer and a network  
Installing the printer software for Macintosh or Windows  
Updating the printer firmware  
Configuring the printer for a network  
Unpacking and Assem bling the Printer  
Follow these steps to assemble your printer and its stand.  
WARNING: Four people are  
required to unpack and set  
up the printer.  
Before you begin, make sure you have sufficient space to set up and use the  
printer—at least 12 inches on all sides in addition to these dimensions:  
53.4 × 35.6 inches (1356 × 903 mm) for the Epson Stylus Pro 7890  
73.4 × 52 inches (1864 × 1318 mm) for the Epson Stylus Pro 9890  
Note: When choosing a  
place for the printer, leave  
adequate room for easy  
access and ventilation.  
Avoid locations subject to  
direct sunlight, excessive  
heat, moisture, or dust.  
Also avoid locations near  
potential sources of  
electromagnetic  
interference, such as  
loudspeakers, cordless  
phones, TVs, or air  
conditioners.  
21  
22 | S e t t in g Up t h e Prin t e r  
For assembly, you need floor space of approximately:  
8 × 8 feet (2.4 × 2.4 m) for the Epson Stylus Pro 7890 and stand  
13 × 13 feet (4 × 4 m) for the Epson Stylus Pro 9890 and stand  
Unpacking and Assem bling the Stand  
1. Lift the box up and away from the shipping pallet. Then remove the box  
containing the stand and paper basket.  
2. Unpack the stand and make sure you have all these items.  
Manual holder  
6 Bolts  
Hex wrench  
2 Sides  
2 Wing screws with  
lock washers  
Horizontal strut  
22  
S e t t in g Up t h e Prin t e r | 23  
Note: Make sure you  
tighten all bolts before  
moving to the next  
section.  
3. Insert the strut into the left side as shown. (The sides are labeled L and  
R.)  
4. Fasten the strut with 3 bolts as shown. Use the hex wrench to tighten the  
bolts.  
23  
24 | S e t t in g Up t h e Prin t e r  
5. Insert the strut into the right side and fasten it with 3 bolts as shown.  
6. Lock the casters.  
24  
S e t t in g Up t h e Prin t e r | 25  
Unpacking the Printer and Mounting It on the Stand  
1. Make sure you have all the items shown below:  
9 Ink cartridges  
Cable guides  
Printer  
Roll paper  
holders  
Documentation  
Power cord  
and software CD  
Note: Make sure you  
save the box and  
packaging in case you  
need to ship the printer.  
2. Remove the cardboard panels and other packing materials from around  
the printer.  
3. Have four people lift the printer.  
WARNING: Four or more  
people are required to lift the  
printer.  
25  
26 | S e t t in g Up t h e Prin t e r  
4. Mount the printer on the stand as shown, aligning the pegs with the  
holes on the bottom of the printer.  
5. Fasten the printer to the stand with the wing screws and washers.  
26  
S e t t in g Up t h e Prin t e r | 27  
Attaching the Paper Basket (Epson Stylus Pro 7890)  
The paper basket is a cloth sheet that attaches to the printer stand and  
catches your prints as they come out. If you have the Epson Stylus Pro 9890,  
see page 34 for instructions on attaching the paper basket.  
1. Make sure you have all the parts shown below:  
2 Black plastic  
connectors  
2 Pins  
Cloth basket  
1 Square  
pole and 2  
round poles  
Rod  
2 Paper guides  
2 Posts  
2. Attach the two short posts as shown, one on each side of the stand.  
27  
28 | S e t t in g Up t h e Prin t e r  
3. Use the pins to fasten the posts in place.  
4. Insert the round and square poles into the basket cloth as shown.  
28  
S e t t in g Up t h e Prin t e r | 29  
5. Place the basket under the printer as shown.  
6. Snap the center pole into the holders on each side of the stand.  
29  
30 | S e t t in g Up t h e Prin t e r  
7. Insert the black plastic connectors into both ends of the square pole.  
8. Fasten the black plastic connectors onto the posts on each side of the  
stand.  
30  
S e t t in g Up t h e Prin t e r | 31  
9. Snap the back pole into the holders as shown.  
10. Hook the loops around the pins on the back of the stand legs.  
31  
32 | S e t t in g Up t h e Prin t e r  
11. Insert the rod into the fabric channel.  
12. Insert the free ends of the rod into the holes in the sides of the stand.  
32  
S e t t in g Up t h e Prin t e r | 33  
13. Loop the tabs over the ends of the rod as shown.  
14. Attach the paper guides to the bottom of the printer as shown:  
Now go to “Completing Setup and Connecting the Power Cord” on  
page 42.  
33  
34 | S e t t in g Up t h e Prin t e r  
Attaching the Paper Basket (Epson Stylus Pro 9890)  
The paper basket is a cloth sheet that attaches to the printer stand and  
catches your prints as they come out. If you have the Epson Stylus Pro 7890,  
see page 27 for instructions on attaching the paper basket.  
1. Make sure you have all the parts shown below.  
2 Black plastic connectors  
Cloth basket  
2 Plastic  
end pieces  
4 Pins  
3 Square  
poles  
2 Round  
poles  
5 Paper guides  
4 Posts  
Rod  
2. Attach two of the posts to the front of the stand as shown, one on each  
side.  
34  
S e t t in g Up t h e Prin t e r | 35  
3. Use the pins to fasten the posts in place.  
4. Attach the other two posts to the back of the stand.  
35  
36 | S e t t in g Up t h e Prin t e r  
5. Use the pins to fasten the posts in place as shown.  
6. Insert the round and square poles into the basket cloth as shown:  
36  
S e t t in g Up t h e Prin t e r | 37  
7. Place the basket under the printer as shown.  
8. Snap the center pole in the holder on each side of the stand.  
37  
38 | S e t t in g Up t h e Prin t e r  
9. Insert the black plastic connectors into both ends of the square pole.  
10. Fasten the black plastic connectors onto the posts on each side of the  
stand.  
38  
S e t t in g Up t h e Prin t e r | 39  
11. Snap the back pole into the holders as shown.  
12. Attach the end pieces to the poles at the back of the basket.  
39  
40 | S e t t in g Up t h e Prin t e r  
13. Lift the back of the basket and attach the end pieces to the posts at the  
back of the stand.  
14. Insert the rod into the fabric channel.  
40  
S e t t in g Up t h e Prin t e r | 41  
15. Insert the free ends of the rod into the holes in the sides of the stand.  
16. Loop the tabs over the rod as shown.  
41  
42 | S e t t in g Up t h e Prin t e r  
17. Attach the paper guides to the bottom of the printer as shown:  
18. Continue with the next section to complete the setup process and  
connect the power cord.  
Com pleting Setup and Connecting the Pow er  
Cord  
1. Attach the manual holder to the left or right side of the stand. Store the  
Users Guide in the holder.  
2. Unlock the casters. Then move the printer to the place of use. (The  
casters are meant for moving the printer for only a short distance.) Lock  
the casters after moving.  
42  
S e t t in g Up t h e Prin t e r | 43  
3. Remove any packing tape and plastic film. Check these areas:  
the front cover  
the ink compartment covers  
the maintenance tank(s)  
4. Open the roll paper cover and remove the tape and packing material.  
43  
44 | S e t t in g Up t h e Prin t e r  
5. Open the front cover and remove the tape and packing material.  
Save the packing material in case you need to ship the printer.  
6. Close the front cover.  
Note: The illustrations in  
the following sections  
show the Epson Stylus  
Pro 9890, but the  
7. Connect the power cord to the AC inlet on the back of the printer.  
instructions are the same  
for the Pro 7890.  
44  
S e t t in g Up t h e Prin t e r | 45  
8. Attach the cable guides to the left or right side of the printer back and  
route the power cord to the side of the printer as shown.  
Power cord on left side  
Power cord on right side  
9. For the Pro 9890, attach the loops on the paper basket cords to the cable  
guides.  
10. Plug the power cord into a properly grounded electrical outlet.  
Caution: Do not use an  
outlet that is controlled  
by an automatic timer or  
wall switch. Otherwise,  
you may accidentally shut  
off the printer and cause  
damage.  
45  
46 | S e t t in g Up t h e Prin t e r  
Installing Ink  
Use the ink cartridges that came with your printer for initial ink charging.  
During the initial installation process, it is normal for most of the ink in each  
cartridge to be used.  
The cartridges shipped with your printer are provided mainly to charge the  
ink system. Make sure you order a new set of cartridges as soon as possible.  
1. Press the PPower button to turn on the printer. In a moment,  
INSTALL INK CARTRIDGE appears on the LCD screen and the ink  
covers pop open slightly.  
2. Open both ink covers.  
46  
S e t t in g Up t h e Prin t e r | 47  
3. Remove the ink cartridges from their packages, then gently shake each  
cartridge for about 5 seconds.  
4. Note the location of the slots corresponding to each cartridge.  
Left ink bay  
Right ink bay  
Slot no. Cartridge  
Slot no. Cartridge  
1
2
3
4
5
Cyan (C)  
6
7
8
9
Vivid Magenta (VM)  
Yellow (Y)  
Light Black (LK)  
Light Cyan (LC)  
Matte Black (MK)  
Photo Black (PK)  
Light Light Black (LLK)  
Vivid Light Magenta (VLM)  
5. Install the ink cartridges in the printer.  
Hold each cartridge with the arrow pointing toward the printer, then  
insert it into its slot until it clicks into place. Make sure you insert each  
cartridge all the way into the correct slot.  
47  
48 | S e t t in g Up t h e Prin t e r  
6. After installing all 9 cartridges, close the ink covers. The printer begins  
Caution: Charging takes  
about 15 minutes. Never  
turn off the printer,  
charging the ink delivery system and the P Power light flashes.  
remove the maintenance  
tank, or open the front  
cover or ink covers while  
the P Power light is  
flashing, or you may  
damage the printer.  
After ink charging is completed, you need to load paper before READY will  
appear on the display. See page 55 for instructions.  
Connecting to Your System  
You can use USB and/or Ethernet network connections.  
For USB connection, make sure your system has the appropriate port and  
you have a standard, shielded cable 10 feet (6 m) long or less.  
To connect to a network hub, you need a standard RJ-45 CAT-5 network  
cable. To connect directly to your computer’s network interface, you need  
an RJ-45 CAT-5 crossover cable.  
1. Make sure that both the printer and the computer are turned off.  
48  
S e t t in g Up t h e Prin t e r | 49  
2. Plug the interface cable into the appropriate port on the printer.  
USB connection  
Network connection  
3. Plug the other end of the cable into the appropriate connector on your  
computer, or network switch or hub.  
Installing the Softw are for Macintosh  
Follow the steps below to install the software on a Macintosh. For Windows,  
see page 50.  
Note: You can check for a  
newer version of your  
printer driver on the Epson  
support site at  
1. Make sure that your computer and printer are turned on and that the  
Epson Stylus Pro 7890 or Pro 9890 is connected to the computer.  
www.epson.com/support.  
2. Insert the printer software CD-ROM in your CD or DVD drive.  
Note: If you see the  
3. Double-click the  
Epson icon.  
message that the installer  
has detected an older  
version of EpsonNet  
Config on your system,  
you must uninstall the old  
version before you can  
install the new one. To  
uninstall, drag the  
EpsonNet folder to the  
trash. Then reinstall your  
printer software.  
4. Click the Epson Stylus Pro 7890 (or 9890) icon.  
49  
50 | S e t t in g Up t h e Prin t e r  
5. Follow the on-screen instructions to install the printer software  
(including the printer driver and EPSON LFP Remote Panel utility)  
and register your printer.  
6. Click the Users Guide icon to place links to the Users Guide, Network  
Guide, and Epson Professional Imaging website on your desktop.  
7. If connecting to a network, click the Ethernet Utility icon to install the  
EpsonNet Configuration utility (located in the EpsonNet folder under  
Applications).  
8. When you’re done, close the screen and eject the CD. Restart the  
Macintosh if prompted.  
Installing the Softw are for Window s  
Follow these steps to install the software for Windows:  
1. Make sure your printer is turned off.  
2. Turn on your computer.  
3. Insert the printer software CD in your CD or DVD drive.  
4. If the AutoPlay window appears, click Run Setup.exe. If you see the  
User Account Control screen, click Yes or Continue.  
50  
S e t t in g Up t h e Prin t e r | 51  
5. Click your printer model.  
6. Click the Install button.  
51  
52 | S e t t in g Up t h e Prin t e r  
7. Read the license agreement and click Accept.  
8. When you see a screen asking you to turn on the printer, press the  
printers P Power button. (Make sure the printer is connected; see  
page 48.)  
Note: With Windows XP,  
if you see a Found New  
Hardware Wizard screen,  
select No, not this tim e,  
click Next, and click Next  
again.  
For network connection, click the Manual button, select the port you  
created for the printer, and click OK.  
If you didnt create a port for the printer, select FILE.  
9. When you see the final installation screen, click Exit.  
10. Register your printer with Epson, then remove the printer software  
CD-ROM.  
11. If you need to create a port, see the Network Guide.  
Go to the next section to update the printer firmware, if necessary.  
Updating Your Printer Firm w are  
To keep your printer features and functionality up to date, you should check  
for a newer version of firmware on the Epson support site and update your  
printer, if necessary.  
Checking the Current Firm w are Version  
1. Press the r Menu button.  
Tip: For best results, use  
a USB connection when  
you update the firmware  
on your printer.  
2. Press the d button until PRINTER STATUS is highlighted, then press  
Menu.  
3. Press Menu again and note the firmware version displayed. When done,  
press the l button.  
52  
S e t t in g Up t h e Prin t e r | 53  
Dow nloading and Updating the Firm w are  
1. Click the EPSON LFP Rem ote Panel 2 icon on your desktop. You see  
the LFP Remote Panel.  
2. Select your printer, then click the Firm ware Updater button.  
When you see the prompt, click OK to have the EPSON LFP Remote  
Panel utility automatically locate and download the latest firmware from  
the Epson website.  
If you need to download the firmware manually, visit Epson’s U.S.  
support website (www.epson.com/support) or Canadian support  
website (www.epson.ca/support), select your product, then click  
Drivers & Downloads.  
Caution: Dont turn off  
the printer while the  
firmware is updating.  
Choose the firmware update version for Macintosh or Windows and  
follow the instructions on the screen.  
3. Make sure your printer is turned on, its LCD screen displays READY,  
and it is connected to your computer or network, then choose your  
printer.  
Note: After you install  
the software, you need to  
load paper and print a  
test image. If the print  
quality is satisfactory,  
your setup is done. If not,  
you may need to align the  
print head, as described  
on page 152.  
4. Click Browse and find the firmware file that you just downloaded and  
extracted. Select the file and click Choose or Open.  
5. If the firmware version of the file is newer, click Update to start the  
firmware updating process. (If it is the same, you don’t need to update.)  
6. When the update is complete, close the Firmware Updater window and  
Epson LFP Remote window.  
If you connected your printer to a network, follow the instructions in the  
next section to configure the printer for your network.  
Note: For more  
information on using the  
LFP Remote Panel, click  
Help to see the on-screen  
guide.  
53  
54 | S e t t in g Up t h e Prin t e r  
Configuring the Printers Netw ork Adapter  
Once the printer is connected to your network, follow these steps to  
configure it:  
1. Turn on the printer.  
2. Start EpsonNet Config. The EpsonNet Config program searches for all  
Epson printers on the network and displays the MAC address and IP  
address for each printer that it finds.  
3. Highlight the printer that you want to configure and click  
Configuration to access the TCP/IP selection screen.  
4. If necessary, contact your network administrator for instructions on  
assigning an appropriate IP address.  
For more information on configuring the printer, see the on-screen Network  
Guide.  
54  
55  
The Epson Stylus Pro 7890 and Pro 9890 print on a variety of media,  
Chapter 2:  
Handling Paper  
and Other  
Media  
including roll paper and cut sheets in widths up to 24 inches (610 mm) for  
the Pro 7890 or 44 inches (1118 mm) for the Pro 9890. You can also use  
heavy stock, such as posterboard up to 59 mil (1.5 mm) thick.  
This chapter includes the following information:  
Selecting media for your printer  
Using roll paper  
Using cut sheet paper  
Using the paper basket  
Optimizing the settings for your paper  
Selecting Media for Your Printer  
Epson offers a variety of coated, glossy, matte, and fine art paper, as well as  
other media, for your printer.  
The following table shows the paper sizes you can use:  
Supported paper sizes  
Roll paper  
Cut sheets  
Pro 9890  
Width  
10 to 44.0 in.  
(203 to 1118 mm)  
Letter size up to 44 in.  
(1118 mm)  
Length  
2 in. core: 147.6 ft (45 m)  
3 in. core: 662.7 ft (202 m)  
Up to 62.2 inches (1580 mm)  
Pro 7890  
Width  
10 to 24.0 in.  
(203 to 610 mm)  
Letter size up to 24 in.  
(610 mm)  
Length  
2 in. core: 147.6 ft (45 m)  
3 in. core: 662.7 ft (202 m)  
Up to 36 inches (914 mm)  
Maxim um  
2 in. core: 4 in. (103 mm)  
external roll 3 in. core: 6 in. (150 mm)  
diam eter  
3.15 to 19.7 mil  
3.15 to 59 mil (0.08 to 1.5 mm)  
Thickness  
(0.08 to 0.5 mm)  
55  
56 | Ha n d lin g Pa p e r a n d Ot h e r Me d ia  
Always test samples of paper stock in the printer before purchasing large  
quantities or printing large jobs. If you use non-Epson paper or other media,  
you may need to adjust various settings and create special paper  
configurations. See page 81 for instructions.  
Available Epson Special Media  
One of the key elements for achieving professional quality prints is selecting  
paper that is specifically optimized for your printer. Epson offers a complete  
lineup of professional media for a variety of applications. Most Epson  
professional media are available in sizes from small cut sheets to wide-format  
www.proimaging.epson.com or your Epson Professional Imaging  
Authorized Reseller for available media.  
For more details about compatible papers, see page 191.  
Guidelines for Using Epson Media  
Follow these guidelines, as well as those included in your paper package,  
when printing on Epson paper and other media:  
Avoid touching the printable surface with your bare hands. Fingerprints  
may affect print quality. Handle media by the edges or use cotton  
gloves.  
Be careful not to bend or scratch the paper.  
Always choose the correct Media Type setting in your printer driver  
software before you send your job. See page 104 (Mac OS X) or  
page 110 (Windows) for instructions.  
Always select the correct paper source (roll or sheet) in both the printer  
driver software and on the printer’s control panel. See page 104  
(Mac OS X), or page 116 or page 119 (Windows) for instructions on  
selecting the paper source in your printer software.  
Keep unused media in its original packaging and store it in a cool, dry  
place to maintain quality. Avoid storing your printouts where they will  
be exposed to high temperature, humidity, or direct sunlight.  
Store sheet media on a flat surface.  
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Using Roll Paper  
You can use roll paper with a 2- or 3-inch core and a width of up to  
24 inches (61 cm) for the Pro 7890, or 44 inches (112 cm) for the Pro 9890.  
Manually switching rolls is a simple process.  
Roll Paper Guidelines  
When printing on roll paper, be sure to follow the media handling  
guidelines on page 56, as well as these special guidelines for roll paper:  
When storing roll paper, keep it in its original packaging—including the  
bag, end caps, and box.  
To avoid feeding excess paper, make sure the  
Sheet icon does not  
appear on the LCD screen. Press the l Paper Source button until the  
or  
roll icon appears.  
Choose  
page is printed.  
if you want the paper to be cut automatically after each  
Choose  
if you want to print a series of pages and keep them together  
for cutting later on or use the Auto Take-up Reel (Pro 9890 only).  
If you’re loading heavy paper, you may need to increase the paper  
suction by pressing the u Paper Feed button. For lightweight paper,  
decrease the suction by pressing the d Paper Feed button.  
Do not leave roll paper loaded in the printer when it is not in use.  
Selecting the Paper Type  
Whenever you load a new type of paper, you need to select the paper type on  
the printers control panel.  
1. Press r Menu.  
2. Press u or d to select PAPER SETUP, then press r.  
3. Select PAPER TYPE, then press r.  
4. Select the paper that you are using as listed page 58, then press the OK  
button to save the setting.  
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5. Press  
to exit the menu.  
If your paper does not appear on the control panel, check the instructions  
included with the paper, or look on the Epson website  
(www.proimaging.epson.com). If you are using non-Epson paper, consult  
the manufacturer for the best setting. You may have to experiment with  
different settings to determine which one is best for the media you’re using.  
For this m edia  
Select this Media Type setting  
Photo Paper  
Carolina Cover 10pt  
Carolina Cover 10pt  
Tango Advantage 10pt  
Tango Advantage 10pt  
Epson Exhibition Fiber Paper  
Premium Luster Photo Paper (260)  
Premium Glossy Photo Paper (250)  
Premium Semigloss Photo Paper (250)  
Exhibition Fiber Paper  
Premium Luster Photo Paper (260)  
Premium Glossy Photo Paper (250)  
Premium Semigloss Photo Paper  
(250)  
Premium Semimatte Photo Paper (260)  
Premium Semimatte Photo Paper  
(260)  
Premium Glossy Photo Paper (170)  
Premium Glossy Photo Paper (170)  
Premium Semigloss Photo Paper (170)  
Premium Semigloss Photo Paper  
(170)  
Premium Photo Paper Glossy  
Premium Photo Paper Semigloss  
Premium Photo Paper Luster  
Photo Paper Gloss (250)  
Premium Photo Paper Glossy  
Premium Photo Paper Semi-Gloss  
Premium Photo Paper Luster  
Photo Paper Gloss (250)  
Proofing Paper  
Standard Proofing Paper (205)  
Standard Proofing Paper (240)  
Standard Proofing Paper SWOP 3  
Standard Proofing Paper Adhesive  
Proofing Paper White Semimatte  
Proofing Paper Publication  
Proofing Paper Commercial  
Standard Proofing Paper (205)  
Standard Proofing Paper (240)  
Standard Proofing Paper SWOP 3  
Standard Proofing Paper Adh  
Proofing Paper White Semimatte  
Proofing Paper Publication  
Proofing Paper Commercial  
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Select this Media Type setting  
For this m edia  
Fine Art Paper  
Cold Press Bright  
Cold Press Natural  
Hot Press Bright  
Cold Press Bright  
Cold Press Natural  
Hot Press Bright  
Hot Press Natural  
Premium Canvas Satin  
Premium Canvas Matte  
Velvet Fine Art Paper  
Hot Press Natural  
Premium Canvas Satin  
Premium Canvas Matte  
Velvet Fine Art Paper  
Watercolor Paper - Radiant White  
Textured Fine Art Paper  
UltraSmooth® Fine Art Paper  
Canvas  
Watercolor Paper - Radiant White  
Textured Fine Art Paper  
UltraSmooth Fine Art Paper  
Canvas  
Somerset Velvet  
Somerset Velvet  
Matte Paper  
Doubleweight Matte Paper  
Singleweight Matte Paper  
Presentation Paper Matte  
Doubleweight Matte Paper  
Singleweight Matte Paper  
Presentation Paper Matte  
Enhanced Matte Paper  
Enhanced Matte Paper  
Ultra Premium Presentation Paper Matte  
Archival Matte Paper  
Plain Paper  
Archival Matte Paper  
Plain Paper  
Plain paper  
Others  
DisplayTrans Backlight Media  
Enhanced Adhesive Synthetic Paper  
Enhanced Matte Posterboard  
Tracing Paper  
DisplayTrans Backlight Media  
Enhanced Adhesive Synthetic Paper  
Enhanced Matte Poster Board  
Tracing Paper  
Enhanced Synthetic Paper  
Enhanced Synthetic Paper  
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Setting Up Autom atic Media Tracking and Identification  
Before you load roll paper in the printer, you can set up the automatic media  
tracking system. This system prints a barcode on the edge of the paper that  
indicates the media type, roll length, and the alert setting.  
When the printer is turned on or roll paper is placed in the printer, the  
barcode is scanned and the amount of roll paper remaining is displayed on  
the LCD screen. You will see an alert message when the roll is nearly used  
up.  
The barcode is printed when you press the  
button.  
Paper release (ePlaten)  
Make sure PAPER OUT appears on the control panel. Then follow these  
steps to set up the automatic media tracking system:  
1. Press r Menu.  
2. Press u or d to select PAPER SETUP, then press r.  
3. Press r to select ROLL PAPER REMAINING.  
4. Press r to select REMAINING PAPER SETUP.  
5. Press d, select ON, and press OK.  
6. Press u to go back to REMAINING PPR SETUP.  
7. Press d to select ROLL PAPER LENGTH.  
Tip: You can use  
Maintenance mode to  
switch the units of  
measurement in the  
printer from meters to  
feet. See page 158 for  
instructions.  
8. Press r, then select the length of the roll paper loaded in the printer,  
from 15 to 300 ft (5 to 99.5 m), then press OK.  
9. Press l, then press d to select ROLL LENGTH ALERT.  
10. Press r, then select the length at which you want to receive an alert  
message, from 3 to 50 ft (1 to 15 m), then press OK.  
11. Press  
to exit the menu.  
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Placing the Paper in the Printer  
1. Open the roll paper cover.  
2. Push the lock lever down firmly, then move the roll paper holder to the  
left.  
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3. Place the roll on top of the printer.  
4. If necessary, adjust the roll media adapters to fit the core size of the roll  
paper.  
2-inch core:  
3-inch core:  
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5. Release the tension lever on both adapters.  
6. Push the adapters into the paper core at both ends of the roll. Then pull  
down the tension levers.  
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7. Move the roll paper to the right side until it touches the roll paper guide.  
8. Slide the roll paper holder to align the left adapter with the u on the  
holder.  
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9. Roll the paper slowly into position.  
10. Slide the roll paper holder to the right to secure it in the printer. Make  
sure both ends of the roll paper are secured in the adapters.  
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11. Pull up the lock lever to lock the paper in place.  
12. If the  
light is not on, press the  
button.  
Loading the Paper for Printing  
1. Insert the paper into the slot and pull it down.  
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If the paper doesn’t come out, you may need to lower the suction by  
pressing the d Paper Feed button. Make sure you return the suction to  
normal after the paper is loaded.  
2. Close the roll paper cover.  
3. Press the  
4. Press the  
button.  
button to move the paper into printing position or wait  
for the paper to move into position automatically.  
5. If you see a question on the display about paper settings, select Yes if the  
settings are correct, or select No, then change the settings.  
Note: Opening the front  
cover causes printing to  
stop. Do not open the  
front cover while printing  
is in progress, or your  
print quality might be  
affected.  
6. Press OK.  
7. If the edge of the paper is uneven or folded, press the  
the edge.  
button to cut  
To avoid indenting or creasing the paper, remove it from the paper path and  
roll it up when you are not printing.  
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Note: The built-in cutter  
might not be able to cut  
some types of non-Epson  
media.  
Cutting Paper Manually w ith the Built-in Cutter  
When you’re not using the Auto Cut On setting, you can cut roll paper  
manually by pressing a button after your print job is finished. You can use  
the  
button to cut most types of paper.  
1. Before you print, press the l Paper Source button until you see the  
roll (Auto Cut Off) icon on the LCD screen.  
2. Run your print job.  
3. Press and release the  
button. When the selection menu appears,  
select CUT, then press OK. The paper is cut.  
4. If the paper cannot be cut by the built-in cutter, press the d button to  
feed the paper to the manual cutting position. Then cut it manually.  
Printing Trim Lines  
You can print trim lines on the right edge of your pages (Auto Cut On) or  
on the right and bottom edge (Auto Cut Off).  
1. Press r Menu.  
2. Press r Menu again to select the Printer Setup menu.  
3. Press d to select PAGE LINE, then press r.  
4. Press d or u to select ON.  
5. Press OK to save the setting. A check mark appears next to ON.  
6. Press  
to exit the menu.  
You can also specify trim lines from your printer driver software. For  
instructions, see page 96 (Mac OS X) or page 119 (Windows).  
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Rem oving Paper from the Printer  
1. Open the roll paper cover.  
2. Press the  
button to release the paper.  
If automatic media tracking is on, the barcode and paper  
information is printed.  
If you are not using the Auto Take-Up Reel, the paper is rewound  
automatically.  
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If you are using the Auto Take-Up Reel, you need to rewind the  
paper manually.  
3. Push down the lock lever firmly to release it. Then move the roll paper  
holder all the way to the left and remove it from the roll.  
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4. Roll the paper forward so that it rests on top of the printer.  
5. Pull up the tension levers, then remove the adapters from the paper roll.  
6. Rewind the paper carefully and place it in its original package.  
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Using Cut Sheet Paper  
You can print on many types of cut sheet paper and other media. The  
printer accepts sheets in widths from letter size/A4 to 24 inches (61 cm) for  
the Pro 7890 or 44 inches (112 cm) for the Pro 9890.  
You can leave your roll paper in the printer when you print on cut sheets;  
make sure it is removed from the paper path and rolled up.  
How you load the paper depends on its thickness:  
For most paper, see the section below.  
For stock thicker than 19 mil (0.5 mm), see page 74.  
Note: For heavy paper,  
you may need to increase  
the suction by pressing  
the u button. This helps  
hold the paper in place  
during loading and  
Loading Cut Sheets  
Make sure you load paper in the portrait orientation (short edge first).  
You can load paper without pressing the  
scratching and is fast and easy.  
button. This prevents  
printing.  
1. Make sure the printer is turned on and the roll paper cover is closed.  
For lightweight paper,  
decrease the suction by  
pressing the d button.  
2. Press the l Paper Source button until the  
Sheet icon appears on the  
LCD screen.  
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3. Feed the sheet into the paper slot until it meets resistance. Make sure the  
right edge of the paper is straight and aligned with the vertical line on  
the roll paper cover.  
4. Press d. The sheet feeds into printing position automatically.  
5. If you see a question on the display about paper settings, select Yes if the  
settings are correct, or select No, then change the settings.  
6. Press OK.  
7. Print your page. After it is finished, the sheet stays in the printer.  
8. To remove your print, press the d button while holding the sheet.  
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Loading Heavy Sheets  
Make sure you load paper in the portrait orientation (short edge first).  
The only exception is paper that is more than 19 mil (0.5 mm) thick and  
28.6 inches (728 mm) long, which should be loaded in landscape orientation  
(Pro 9890 only).  
1. Make sure the printer is turned on and the roll paper cover is closed.  
2. Press the l Paper Source button until the  
Sheet icon appears on the  
LCD screen.  
Note: You may need to  
increase the suction by  
pressing the u button.  
This helps hold the paper  
in place during loading  
and printing.  
3. Press the  
button.  
4. Feed the sheet into the paper slot. Make sure the right and top edges of  
the paper are straight and aligned with the horizontal and vertical lines  
on the printer.  
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5. Press the  
6. Press the  
button.  
button to move the paper into printing position or wait  
for the paper to move into position automatically.  
7. If you see a question on the display about paper settings, select Yes if the  
settings are correct, or select No, then change the settings.  
8. Press OK.  
9. Print your page. After it is finished, the sheet stays in the printer.  
10. To remove your print, press the d button while holding the sheet.  
Adjusting the Platen Gap for Thick or Thin Paper  
Note: If you notice head  
strikes on your prints,  
make sure your paper is  
flat. You can also try  
changing the PLATEN  
GAP setting to WIDE. If  
that doesnt solve the  
problem, try changing it  
to WIDER or WIDEST.  
When you print on unusually thick or thin paper, you may need to adjust  
the platen gap setting. STANDARD is the default setting. However, if print  
quality is not satisfactory when using very thin or very thick stock, you may  
need to change this setting.  
1. Press r Menu.  
2. Press r again to select the Printer Setup menu and highlight PLATEN  
GAP.  
3. Press r. STANDARD is selected as the current setting.  
Caution: To avoid  
4. Use the u or d button to choose NARROW, WIDE, WIDER, or  
WIDEST.  
damaging the printer,  
make sure you do not  
select the NARROW  
setting when you print  
on thick media.  
5. Press OK to save the setting. A check mark appears next to the selected  
setting.  
6. Press  
to exit the menu.  
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If you’ve selected a non-standard platen gap, the following symbols appear in  
the corner of the display to remind you of the narrow or wide setting:  
Widest  
Wider  
Wide  
Narrow  
When you switch media, don’t forget to change the setting back to  
STANDARD.  
If you’re printing on non-Epson media and not using the Epson driver, you  
may also need to create a paper configuration to optimize your results. See  
page 81 for more information.  
Using the Paper Basket  
The paper basket attaches to your printer and catches your printouts as they  
come out. The basket keeps your printouts from getting dirty or scratched.  
You can set it up either to catch the paper under the printer or in front of the  
printer.  
Catching Printouts in Front of the Printer  
Follow the steps below to set up the basket in front of the printer. Use this  
method for paper more than 19 mil (0.5 mm) thick or any prints that are 62  
inches (157 cm) or longer (for the Pro 9890) or 36 inches (91 cm) or longer  
(for the Pro 7890).  
1. If you are using the paper guides, make sure they are in front of the  
basket, as shown in the next step.  
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2. For the Pro 9890, raise the back of the basket all the way up.  
3. Open the tabs at the front of the basket and tilt it down. Then raise the  
paper guides.  
4. Raise the front of the basket so that the surface is taut. Then lower the  
paper guides so that your prints slide smoothly onto the cloth.  
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Catching Printouts Under the Printer  
Note: To avoid paper  
feed errors, do not allow  
prints to stack up in the  
paper basket.  
Follow these steps to catch printouts under the printer:  
1. Raise the paper guides and tilt the front of the basket down.  
2. Lower the paper guides, then raise the front of the basket all the way up.  
Fasten the front of the basket with the tabs.  
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3. For the Pro 9890, adjust the basket based on your print size.  
23.4 × 33.1 inches (A1) or smaller  
Note: If printouts on  
matte paper have  
Larger than 23.4 × 33.1 inches (A1)  
banding, pull the paper  
guides forward.  
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Storing the Paper Basket  
If you are not using the paper basket, you can fold it out of the way.  
1. For the Pro 9890, raise the back of the basket.  
2. Raise the paper guides, then adjust the tabs and raise the front of the  
basket. Lower the paper guides.  
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Optim izing the Settings for Your Paper  
When you choose a media type in your Epson printer software, the driver  
automatically determines the best settings for your paper. However, you may  
want to fine-tune how the printer handles various media—especially if you  
use non-Epson paper or a paper not supported by the driver. Use the paper  
configuration settings described below.  
You can create a special configuration, or group of settings, for each paper  
type (up to ten types) and select the desired configuration whenever you  
print on a particular stock.  
Creating Paper Configurations  
To create a configuration for a specific paper type, make sure the paper you  
want to configure is loaded in the printer. Then follow these steps:  
Note: Paper  
configurations are needed  
only for non-Epson media.  
1. Press r Menu, then press u or d to select PAPER SETUP.  
2. Press r, then press d to select CUSTOM PAPER.  
3. Press r, then press d or u to select a paper configuration number (1 to  
10). Press r to save the number setting.  
Note: You can also create  
paper configurations using  
the Epson LFP Remote  
Panel installed from the  
printer software CD.  
4. Press d or u to select PAPER TYPE, then press r. Press d or u to  
select a media type, then press r. Press OK to save it.  
5. Press l twice to go back to the previous menu.  
6. Press d or u to select PLATEN GAP, then press r. Press the d button  
to select NARROW, STANDARD, WIDE, or WIDER. The  
STANDARD setting is recommended for most paper types. Press OK to  
save the setting, then press l to go back to the previous menu.  
7. Press d or u to select THICKNESS PATTERN, then press r. Press OK  
to print the paper thickness pattern. A pattern similar to the following is  
printed:  
1
2
3
4
5
6
7
8
9
10 11  
12  
13  
14  
15  
Smallest gap  
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8. Examine the printed pattern for the most evenly overlapping lines.  
Choose the number with the most even lines. In the example shown  
above, the lines under number 4 are the most even.  
After printing the pattern, THICKNESS NUMBER is highlighted.  
9. Press u or d to select the number that you noted in step 8, then press  
OK.  
10. Press l, then d to select any of the menu options shown below. Make  
adjustments as needed, and press OK to save each setting. Then press l  
to return to the menu.  
You can also make similar settings using the printer driver software. For  
instructions, see page 104 (Mac OS X) or page 126 (Windows).  
PAPER FEED ADJ UST helps eliminate banding. Choose a lower  
value if you see white lines on your prints, or a higher value if you  
see dark lines.  
DRYING TIME lets you print with non-Epson media and avoid  
smearing the ink. You can make the print head wait up to  
10 seconds after each pass to allow ink to dry on the page.  
PAPER SUCTION lets you decrease the paper suction level when  
printing on thin media (under 12 lb), such as drafting paper or  
backlight film.  
SET ROLL PAPER TENSION lets you adjust the tension to HIGH  
or HIGHER for cloth or thin paper, or if the paper wrinkles during  
printing.  
REMOVE SKEW helps reduce paper skew for very thin media or  
film.  
11. When done, press  
.
After you create paper configurations, you can use the TEST PRINT menu to  
print out a list of paper numbers showing the settings for each one.  
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Printing Your Paper Configurations  
You can print a list showing the settings for all your paper configurations.  
This makes it easy to select the configuration you want for a particular type  
of paper.  
1. Press r Menu, then press d to highlight TEST PRINT. Press r again.  
2. Press d to select CUSTOM PAPER, then press r.  
3. Press OK to print your custom paper configurations.  
Selecting Paper Configurations  
Once you have created a paper configuration, you can select it whenever you  
print on that paper:  
1. Press r Menu, then press u or d to select PAPER SETUP.  
2. Press r, then press d to select PAPER TYPE, then press r.  
3. Press d to select CUSTOM PAPER, then press r.  
4. Press u or d to select the configuration you want to use.  
5. Press OK. The configuration number you selected is displayed on the  
LCD screen with a check mark.  
6. Press  
to exit the menu. The configuration you selected is  
displayed on the LCD screen.  
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84  
85  
Your Epson Stylus Pro 7890 or Pro 9890 comes with drivers and utilities  
that let you print and manage print jobs. For the best black and white  
photography output, the Epson driver offers an Advanced Black and White  
Photo mode.  
Chapter 3:  
Printing With  
Epson Drivers  
for Mac OS X  
ICC profiles for ColorSync® are included, so you can use color management  
features in Adobe® Photoshop® or other applications, or in the driver itself. A  
color-managed workflow using Photoshop and a color-calibrated monitor  
will give you the most accurate colors and best output from your printer for  
color photos. See page 137 for instructions.  
You can create your own profiles if you have the required hardware and  
software, or you can have them created by a color specialist. Make sure any  
profiles you want to use are located in the standard folder for your operating  
system. When you install the Epson printer driver, the ready-made profiles  
are automatically copied to the right folder.  
Before you print, make sure you have installed the Epson printer driver and  
utilities from the CD-ROM. For instructions on installing and configuring  
the printer driver, see page 49.  
Tip: Check the Epson Pro  
Imaging website at  
www.proimaging.epson.  
com for updated drivers  
and utilities that may  
become available.  
If you plan on printing borderless images on roll paper, check the guidelines  
on page 86 to size your image correctly.  
This chapter includes the following information for Mac OS X:  
Choosing page setup settings for cut sheets and roll paper  
Choosing basic print options  
Choosing color management options  
Choosing paper configuration settings  
Choosing roll paper options  
Controlling expansion of borderless images  
Choosing advanced black and white photo settings  
Creating a custom preset and printing  
Managing print jobs  
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Sizing Im ages for Borderless Printing on Roll  
Paper  
For true borderless printing on roll paper, you can select a Paper Size setting  
with an Auto Expand or Retain Size option, or create a custom paper size,  
as described below. Your image may be clipped on the left and right edges,  
but you can minimize clipping by sizing your image according to the paper  
width and by adjusting the length by adding 0.1 inch (2.54 mm) to it.  
Paper sizes with the Auto Expand option provide the best solution for  
borderless printing with minimal image clipping. Using this setting, you can  
create an image width almost equal to the width of the roll media. If you use  
a paper size with the Retain Size option, you should create an image slightly  
wider than the actual width of the roll media. Or you can create a custom  
paper size and select the Retain Size option. See the table below for  
guidelines:  
Note: Make sure you set  
the margins to zero when  
printing a custom page  
size for borderless  
printing.  
Roll paper  
w idth  
Im age w idth  
Im age w idth  
Custom paper size  
(w ith Auto Expand) (w ith Retain Size) (w ith Retain Size)  
10 inches  
(254 mm)  
9.7075 inches  
(246.57 mm)  
10.34 inches  
(262.6 mm)  
10.23 inches  
(259.8 mm)  
13 inches  
(330 mm)  
12.8 inches  
(325.1 mm)  
13.34 inches  
(338.8 mm)  
13.23 inches  
(336.0 mm)  
16 inches  
(406 mm)  
15.8 inches  
(401.3 mm)  
16.34 inches  
(415.0 mm)  
16.23 inches  
(412.2 mm)  
17 inches  
(432 mm)  
16.8 inches  
(426.7 mm)  
17.34 inches  
(440.4 mm)  
17.23 inches  
(437.6 mm)  
24 inches  
(610 mm)  
23.8 inches  
(604.5 mm)  
24.34 inches  
(618.2 mm)  
24.23 inches  
(615.4 mm)  
36 inches*  
(914 mm)  
35.8 inches  
(909.3 mm)  
36.34 inches  
(923.0 mm)  
36.23 inches  
(920.2 mm)  
44 inches*  
(1118 mm)  
43.8 inches  
(1112.5 mm)  
44.34 inches  
(1126.2 mm)  
44.23 inches  
(1123.4 mm)  
*
Epson Stylus Pro 9890 only  
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Choosing Page Setup and Basic Print Options  
You can choose from several options for printing on cut sheets or roll paper.  
You can also select the orientation of your image and the paper size. For  
printing on roll media, creating a custom page size is recommended to make  
the best use of your paper.  
Note: Many application  
settings override the  
printer’s page setup  
options. Always verify  
settings to get the results  
you expect.  
Note the following limitations on borderless printing:  
If your application has  
margin settings, make  
sure theyre turned off for  
borderless printing.  
Borderless printing takes longer than normal printing.  
Margins are required at the top and bottom of the page on cut sheets.  
Full borderless printing is available on roll paper only.  
Once you have selected your page setup options, you need to select printing  
options. The Epson driver offers automatic settings that optimize print  
quality and speed when you’re using Epson media. You can also choose  
additional settings for more control over your printer and color output.  
1. Open the file you want to print and select Print in your application.  
2. Click the arrow to expand the Print window, if necessary.  
Click to expand the  
Print window  
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Note: If you need more  
3. Choose your printer from the Printer menu.  
information about print  
options, click the ?  
button.  
Select your printer  
Note: If you don’t see the  
Paper Size setting in the  
Print window, check for it  
in your application before  
printing. For example, you  
may be able to select it by  
opening the File menu  
and selecting Page  
4. Click the Paper Size drop-down menu.  
If you’re printing on a cut sheet, choose the size of the paper you are  
using and one of the options listed below. Then continue with  
step 6.  
Setup.  
If you’re using roll paper, Epson recommends that you create a  
custom paper size to make the best use of your paper. See step 5 for  
instructions.  
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Also be sure to select roll paper options, as described on page 96.  
Select the paper size,  
then choose the setting  
The following settings are available, depending on the size you choose:  
The Sheet size setting prints on cut sheet paper with a bottom  
margin larger than the top and sides.  
Sheet - Borderless (Auto Expand) prints on cut sheets and  
enlarges your image (up to 3%) to fit the width of the paper  
(without side borders).  
Sheet - Borderless (Retain Size) prints your image at the size you  
specify in your application. You need to size it slightly wider than  
the paper width to print without side borders.  
Roll Paper - Borderless (Auto Expand) prints without borders on  
roll paper and enlarges your image (up to 3%) to fit the size of the  
paper. This selection is recommended for borderless printing with  
minimal clipping of your image. See page 86 for more information.  
Roll Paper - Borderless (Retain Size) prints your image on roll  
paper at the size you specify in your application. You need to size it  
slightly wider than the paper width to print without borders. See  
page 86 for more information.  
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Roll Paper - Banner prints a series of continuous images without  
any margin space between them, but with normal side borders.  
Roll Paper - Borderless Banner prints a series of continuous  
borderless images without space between them.  
5. If you are printing on roll paper, choose Manage Custom Sizes from  
the Paper Size menu.  
(If you are printing on a cut sheet, skip to step 6.)  
Click to create a  
custom page size  
Note: If you don’t see the  
Orientation or Scale  
settings in the Print  
Click the + (plus sign), double-click Untitled and give your paper size a  
name, then define its size and margins and click OK.  
window, check for them  
in your application before  
printing. For example, you  
may be able to select  
them by opening the File  
menu and selecting Page  
Setup.  
Select your new page size from the Paper Size drop-down menu.  
6. Choose the appropriate Orientation and Scale for printing.  
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7. Select Printer Settings from the drop-down menu. You see this screen:  
Select  
Printer  
Settings  
8. If you created a custom paper size for your roll paper, select the Auto  
Expand or Retain Size option in the Paper Size drop-down menu.  
See page 86 for details.  
9. Select the Media Type that corresponds to the paper you are printing  
on. See the table on page 104 for more information.  
10. For the Print Mode setting, select one of the following:  
AccuPhoto™ HDR for any type of photographic printing. If you  
are printing 16-bit color images, select 16 Bit Output for the most  
accurate transitions and gradations.  
Advanced B&W Photo if you are printing black and white photos  
using this unique printer technology on select paper types. See  
page 104 for more information. (For paper types that don’t support  
this option, print black and white photos with the Color setting.)  
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Black only if you’re printing line drawings or other  
non-photographic images.  
11. Set the Color Mode option as follows:  
Select (Off) No Color Adjustm ent to disable color management in  
the printer driver. Choose this mode when you use a color-managed  
ICC workflow in Photoshop or another software application. See  
page 137 for instructions.  
Select Color Controls, then choose one of the mode settings shown  
at the left in the drop-down menu:  
Business Graphics intensifies colors and lightens the midtones  
and highlights of an image. Use this setting for presentation  
graphics.  
EPSON Standard (sRGB) increases the contrast in images. Use  
this setting for color photographs.  
Adobe RGB matches image colors to the Adobe RGB color  
standard. Use this setting if your source file was captured in Adobe  
RGB.  
12. Choose one of the following Print Quality settings:  
Note: The Print Quality  
settings available depend  
on the Media Type you  
selected. Choose a lower  
print quality setting for  
faster printing or  
Draft - 180 dpi  
Draft - 360 dpi  
Fine - 720 dpi  
Fine - 1440 dpi  
SuperPhoto - 2880 dpi  
for the best quality.  
SuperPhoto - 1440 dpi  
SuperPhoto - 2880 dpi  
13. Choose any of the following advanced options:  
Super MicroWeave® for maximum elimination of banding (may  
not be available for certain media types).  
High Speed for fast, bidirectional printing. For higher quality,  
make sure you deselect this option.  
Mirror Im age for printing a mirror image of your file.  
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Finest Detail for sharper edges on vector-based data including text,  
graphics, and line art. (This setting does not affect photographs and  
is not recommended for large files.)  
Continue with the instructions in the next section to select color  
management settings. If you are using the color management settings in  
Photoshop or another application, it is very important to turn off color  
management in the printer driver.  
Choosing Color Managem ent Options  
Follow these instructions to use color management in the printer driver.  
1. Select Color Matching from the drop-down menu. You see this screen:  
2. Select one of the following settings:  
EPSON Color Controls to use a Color Mode (see page 92) that  
selects the main method of printing colors for photos and graphics.  
ColorSync for mapping colors to your printer’s profile (for  
ColorSync-compatible applications only). Leave the Profile setting  
set to Autom atic. This allows the printer software to select the  
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profile that matches the Media Type setting you selected. In most  
cases, you will get better results by applying color management in  
your application, rather than in the printer driver.  
Choosing Advanced Media Control Options  
Follow these instructions if you are using non-Epson media and you need to  
fine-tune its performance.  
Note: You may need to  
change the Color Density  
setting if your custom  
color profile was created  
to optimize D-max and  
color gamut.  
1. Select Advanced Media Control from the drop-down menu. You see  
this screen:  
2. Select the correct settings to match your ICC profile. These settings  
override any paper configuration settings you may have made using the  
printers control panel.  
Color Density lets you control the ink saturation level.  
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Drying Tim e per Print Head Pass lets you print with non-Epson  
media and avoid smearing the ink. You can make the print head  
wait up to 5 seconds after each pass to allow ink to dry on the page.  
Paper Feed Adjustm ent helps reduce banding. Choose a lower  
value if you see white lines on your prints, or a higher value if you  
see dark lines.  
Paper Thickness helps reduce vertical banding and creates a  
sharper image when printing on unusually thick or thin paper.  
Paper Suction lets you decrease the paper suction level when  
printing on thinner papers (less than 12 lb), such as CAD drafting  
paper.  
Platen Gap lets you fine-tune the setting for various paper  
thicknesses.  
Roll Paper Back Tension lets you adjust the tension when printing  
on roll paper. Change the value if you find wrinkles on your  
printouts when Auto is selected.  
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Choosing Roll Paper Options  
If you are printing on roll paper, make sure you choose one of the roll paper  
options as the Paper Size setting, as described on page 88. In addition, you  
need to check these settings for various cutting and feeding options.  
1. Select Roll Paper Settings from the drop-down menu. You see this  
screen:  
Normal  
cut  
Double  
cut  
2. Choose one of the following Auto Cut Settings:  
Norm al Cut allows margin space at the top and bottom of each  
image.  
Single  
cut  
Double Cut extends the space between the images and trims each  
print individually. This provides the cleanest edge for borderless  
printing.  
Single Cut allows images to be printed end-to-end and saves paper.  
With borderless printing, you may see a sliver of the previous or  
next image if you print multiple images in one print job. You will  
see a white margin between print jobs.  
Note: These settings  
override settings made  
through the control panel.  
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Off disables automatic cutting. Choose this setting if you want to  
operate the cutter manually, use the optional Auto Take-Up Reel,  
or print multiple print jobs without cutting.  
See page 68 for instructions on using the  
cutter.  
button to operate the  
3. Select the following options, if desired:  
Auto Rotate saves paper if your document length is shorter than  
the printable width of the roll. The document is automatically  
rotated 90 degrees and printed crosswise. When this option is  
checked, be sure to select the width of your roll paper from the  
drop-down menu.  
Print Page Line prints trim lines on the right and bottom edges of  
your pages.  
Save Roll Paper saves paper by not feeding the blank portion of  
the last page of your document (available only when you’ve selected  
a Paper Size setting with the Roll Paper - Banner option).  
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Controlling Borderless Im age Expansion  
To control the amount of expansion when printing using a Paper Size with  
the Auto Expand option, select Roll Paper Settings from the drop-down  
menu. You see this screen:  
Adjust the slider to increase or decrease the amount of expansion.  
The widths shown in the table on page 86 work with the Standard  
Expansion setting.  
Use the Min setting to minimize the amount of image clipping. You  
may see a white border around your image.  
Use the Max setting to maximize the image width. This will increase the  
amount of image clipping.  
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Choosing Advanced Black and White Photo  
Settings  
Note: If you are printing  
from Photoshop, make  
sure you do not use  
Advanced Black and White Photo mode allows you to easily produce neutral  
and toned black-and-white prints using your Epson driver. This mode offers  
an alternative black and white workflow with settings for more advanced  
control.  
Photoshops color  
management settings  
when using Advanced  
Black and White Photo  
mode. There are no  
profiles associated with  
this screening and color  
management technology.  
Whether your photo is color or grayscale, you can use this unique screening  
and color management technology to create stunning black-and-white  
prints. This mode is only available when printing on certain media types.  
1. Select Printer Settings from the drop-down menu.  
2. Choose the Media Type setting for the paper you have loaded in the  
printer. (See page 104 for instructions.)  
3. Choose Advanced B&W Photo as the Print Mode setting.  
Note: If Advanced Black  
and White Photo is not  
available for your media  
type, you may need to  
change your black ink  
mode. See page 157 for  
more information.  
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4. Uncheck High Speed for the best quality.  
5. Click Advanced Color Settings. You see this screen:  
6. Choose the settings that are best for your photo.  
Color Toning allows you to add tone (hue) to your black and white  
output. The default is Neutral, which will provide you with a  
neutral tonal scale print. You can also choose other popular presets  
such as Cool, Warm , and Sepia. Note that the presets affect the  
target found in the tone color circle.  
Tone allows you to easily change the entire tonal scale of your black  
and white output. While Darker is the default setting, you may see  
better results if you choose Dark.  
Brightness adjusts the overall lightness and darkness of your image.  
Contrast adjusts the difference between the light and dark areas of  
your image.  
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Shadow Tonality and Highlight Tonality allow you to control  
tonality only in the shadow or highlight areas of your image.  
Max Optical Density adjusts the overall density or focus of the  
print. Create a soft focus print by setting the density lower.  
Highlight Point Shift helps to reduce gloss differential by adding  
density to the highlights of your image.  
The tone color circle adjusts the hue of your black and white print.  
Click on any portion of the color wheel or enter corresponding  
values to customize the tone (hue) added to your print. The closer  
you select to the edge of the wheel, the more color you add.  
The preview image approximates the image tone based on your settings.  
Note that this preview always shows the same image and is not color  
managed. It provides a level of feedback as you make changes.  
Creating a Custom Preset and Printing  
Once you’ve made the correct settings for your print job, create a  
custom preset. This will save you time when you use the same  
profile/printer/ink/media combination for future print jobs.  
Note: If you check the  
settings on each screen  
in the drop-down menu,  
go through them carefully  
from top to bottom.  
1. Select Sum m ary from the drop-down menu.  
Avoid cycling through  
them repeatedly, or you  
may lose your settings.  
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2. After verifying that your settings are correct, select Save As from the  
Presets drop-down menu.  
Caution: Do not open  
and close the Presets  
menu without typing a  
name, or you will lose  
your settings.  
3. Type a name for your custom preset and click OK.  
4. When you’re ready to print, click the Print button.  
Whenever you want to print with your custom preset, select it from the  
Presets drop-down menu.  
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Managing Print J obs  
After you click Print, you can monitor the progress of your print job. Follow  
these steps:  
1. Click the icon for your printer on the Dock. If necessary, double-click  
your printer (and print queue) name. You see a screen like this:  
Note: If it is no longer  
spooling in the computer,  
you can also cancel a  
print job by pressing the  
button on the  
printer, selecting J OB  
CANCEL, and pressing  
the OK button.  
2. From here you can monitor the progress of your print job or do one of  
the following:  
Click the print job, then click Delete to cancel the job  
Click the print job, then click Hold to pause printing  
Click a print job marked “Hold” and click Resum e to resume  
printing  
3. When you’re finished, close the print job window, then close your  
printer window.  
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Selecting the Correct Media Type Setting  
The following table lists the settings designed to produce the best results on  
Epson media.  
If your paper is not listed, check the instructions included with the paper, or  
look on the Epson website www.proimaging.epson.com (U.S. sales),  
www.epson.ca (Canadian sales). If you are using non-Epson paper, consult  
the manufacturer for the best setting. You may have to experiment with  
different settings to determine which one is best for the media you’re using.  
For this m edia  
Select this Media Type setting  
Photo Paper  
Carolina Cover 10pt  
Carolina Cover 10pt  
Tango Advantage 10pt  
Tango Advantage 10pt  
Epson Exhibition Fiber Paper  
Premium Luster Photo Paper (260)  
Premium Glossy Photo Paper (250)  
Premium Semigloss Photo Paper (250)  
Exhibition Fiber Paper  
Premium Luster Photo Paper (260)  
Premium Glossy Photo Paper (250)  
Premium Semigloss Photo Paper  
(250)  
Premium Semimatte Photo Paper (260)  
Premium Semimatte Photo Paper  
(260)  
Premium Glossy Photo Paper (170)  
Premium Glossy Photo Paper (170)  
Premium Semigloss Photo Paper (170)  
Premium Semigloss Photo Paper  
(170)  
Premium Photo Paper Glossy  
Premium Photo Paper Semigloss  
Premium Photo Paper Luster  
Photo Paper Gloss (250)  
Premium Photo Paper Glossy  
Premium Photo Paper Semi-Gloss  
Premium Photo Paper Luster  
Photo Paper Gloss (250)  
Proofing Paper  
Standard Proofing Paper (205)  
Standard Proofing Paper (240)  
Standard Proofing Paper SWOP 3  
Standard Proofing Paper Adhesive  
Proofing Paper White Semimatte  
Standard Proofing Paper (205)  
Standard Proofing Paper (240)  
Standard Proofing Paper SWOP 3  
Standard Proofing Paper Adh  
Proofing Paper White Semimatte  
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Select this Media Type setting  
For this m edia  
Proofing Paper Publication  
Proofing Paper Commercial  
Fine Art Paper  
Proofing Paper Publication  
Proofing Paper Commercial  
Cold Press Bright  
Cold Press Bright  
Cold Press Natural  
Cold Press Natural  
Hot Press Bright  
Hot Press Bright  
Hot Press Natural  
Hot Press Natural  
Premium Canvas Satin  
Premium Canvas Matte  
Velvet Fine Art Paper  
Watercolor Paper - Radiant White  
Textured Fine Art Paper  
UltraSmooth Fine Art Paper  
Canvas  
Premium Canvas Satin  
Premium Canvas Matte  
Velvet Fine Art Paper  
Watercolor Paper - Radiant White  
Textured Fine Art Paper  
UltraSmooth Fine Art Paper  
Canvas  
Somerset Velvet  
Somerset Velvet  
Matte Paper  
Doubleweight Matte Paper  
Singleweight Matte Paper  
Presentation Paper Matte  
Doubleweight Matte Paper  
Singleweight Matte Paper  
Presentation Paper Matte  
Enhanced Matte Paper  
Enhanced Matte Paper  
Ultra Premium Presentation Paper Matte  
Archival Matte Paper  
Plain Paper  
Archival Matte Paper  
Plain Paper  
Plain paper  
Others  
DisplayTrans Backlight Media  
Enhanced Adhesive Synthetic Paper  
Enhanced Matte Posterboard  
Tracing Paper  
DisplayTrans Backlight Media  
Enhanced Adhesive Synthetic Paper  
Enhanced Matte Poster Board  
Tracing Paper  
Enhanced Synthetic Paper  
Enhanced Synthetic Paper  
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106  
107  
Your Epson Stylus Pro 7890 or Pro 9890 comes with drivers and utilities  
Chapter 4:  
that let you print and manage print jobs. For the best black and white  
photography output, the Epson printer driver offers Advanced Black and  
White Photo mode.  
Printing With  
Epson Drivers  
for Window s  
ICC profiles are included, so you can use the color management features in  
Adobe Photoshop or other applications, or in the driver itself. A  
color-managed workflow using Photoshop and a color-calibrated monitor  
will give you the most accurate colors and best output from your printer for  
color photos. See page 141 for instructions.  
You can create your own profiles if you have the required hardware and  
software, or you can have them created by a color specialist. Make sure any  
profiles you want to use are located in the standard folder for your operating  
system. When you install the Epson printer driver, the ready-made profiles  
are automatically copied to the right folder.  
Before you print, you need to set basic printing properties. Make sure you  
have installed the Epson driver and utilities from the CD-ROM. See page 50  
for instructions.  
Tip: Check the Epson Pro  
Imaging website at  
www.proimaging.epson.  
com for updated drivers  
and utilities that may  
become available.  
If you plan on printing borderless images on roll paper, check the guidelines  
on page 108 to size your image correctly.  
This chapter includes the following information:  
Sizing images for borderless printing on roll paper  
Choosing basic print options  
Choosing color management options  
Choosing roll paper settings  
Choosing cut sheet paper settings  
Choosing page layout options  
Choosing advanced black and white photo settings  
Choosing paper configuration options  
Saving, exporting, and importing groups of settings  
Managing print jobs  
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Sizing Im ages for Borderless Printing on Roll  
Paper  
For true borderless printing on roll paper, you can select either Auto  
Expand or Retain Size or create a custom paper size, as described on  
page 116. Your image may be clipped on the left and right edges, but you  
can minimize clipping by sizing your image according to the roll paper width  
and by adjusting the length by adding 0.1 inch (2.54 mm) to it.  
Auto Expand provides the best solution for borderless printing with  
minimal image clipping because you can create an image width almost equal  
to the width of the roll media. If you use Retain Size, you need to size your  
image slightly wider than the paper width. See the table below for guidelines:  
Im age w idth  
Im age w idth  
Roll paper w idth  
(w ith Auto Expand)  
(w ith Retain Size)  
10 inches  
(254 mm)  
9.7075 inches  
(246.57 mm)  
10.25 inches  
(260.35 mm)  
13 inches  
(330 mm)  
12.8 inches  
(325.1 mm)  
13.25 inches  
(338.8 mm)  
16 inches  
(406 mm)  
15.8 inches  
(401.3 mm)  
16.25 inches  
(412.75 mm)  
17 inches  
(432 mm)  
16.8 inches  
(426.7 mm)  
17.25 inches  
(438.15 mm)  
24 inches  
(610 mm)  
23.8 inches  
(604.5 mm)  
24.25 inches  
(615.9 mm)  
36 inches*  
(914 mm)  
35.8 inches  
(909.3 mm)  
36.25 inches  
(920.7 mm)  
44 inches*  
(1118 mm)  
43.8 inches  
(1112.5 mm)  
44.25 inches  
(1124.0 mm)  
*
Epson Stylus Pro 9890 only  
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Choosing Basic Print Options  
The driver offers automatic settings that optimize print quality and speed  
when you’re using Epson media. You can also choose custom settings for  
more control over your printer and color management options.  
Follow these steps to make basic settings:  
1. Start an application, open the file you want to print, and select Print in  
your application. You see the Print window.  
2. Make sure your printer is selected, then click the Properties or  
Preferences button. (If you see a Setup, Printer, or Options button,  
click it instead. Then click Properties or Preferences.)  
You see a window like the following:  
Note: If you need more  
information about print  
options, you can click  
the Help button on  
any screen.  
This box shows you the  
current settings, but you  
cant change them from here  
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3. Select a Media Type setting that corresponds to the paper you are  
printing on. See the table on page 111 for more information.  
If you are using a color-managed workflow, make sure you choose  
media type and resolution settings that match the ICC profile you  
are using.  
If you have saved custom media type configurations or set up  
custom paper configurations, you can select them by clicking the  
Custom Settings button. See page 125 for more information  
about custom paper configurations.  
If the media type has been set on the printer’s control panel, select  
Auto Acquire.  
Note: If a color setting is  
grayed out, it is not  
supported for the  
4. For the Color setting, select one of the following:  
Color for any type of photographic printing.  
selected Media Type.  
Advanced B&W Photo for printing black and white photos on  
certain paper types. See page 123 for more information. (For paper  
types that don’t support this option, print black and white photos  
using the Color setting.)  
Black only if you’re printing line drawings or other  
non-photographic images.  
Note: The Print Quality  
settings depend on the  
Media Type you selected.  
Choose lower print quality  
for faster printing, or  
SuperPhoto - 2880dpi  
for best quality.  
5. For the Print Quality setting, choose Speed, Quality or Max Quality.  
Or choose Quality Options to display a window like the following:  
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Use the Speed/Quality slider to set the desired quality level. Select from  
the following additional options and click OK:  
High Speed for fast, bidirectional printing at lower quality.  
Edge Sm oothing to improve the quality of low-resolution images.  
Finest Detail for sharper edges on vector-based data including text,  
graphics, and line art. (This setting does not affect photographs and  
is not recommended for large files.)  
6. Set the Mode option as follows:  
Click Autom atic to have the printer driver analyze the contents of  
your image or file and make the appropriate printing adjustments.  
You can choose one of these settings in the drop-down menu:  
Charts and Graphs intensifies colors and lightens the midtones  
and highlights of an image. Use this setting for presentation  
graphics.  
EPSON Standard (sRGB) increases the contrast in images. Use  
this setting for color photographs.  
Adobe RGB matches image colors to the Adobe RGB color  
standard. Use this setting if your source file was captured in Adobe  
RGB.  
Click Custom , then follow the instructions on page 114 to select  
color management options.  
Selecting the Correct Media Type Setting  
The table on the next page lists the settings designed to produce the best  
results on Epson media.  
If your paper is not listed, check the instructions included with the paper, or  
look on the Epson website www.proimaging.epson.com (U.S. sales),  
www.epson.ca (Canadian sales). If you are using non-Epson paper, consult  
the manufacturer for the best setting. You may have to experiment with  
different settings to determine which one is best for the media you’re using.  
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For this m edia  
Select this Media Type setting  
Photo Paper  
Carolina Cover 10pt  
Carolina Cover 10pt  
Tango Advantage 10pt  
Tango Advantage 10pt  
Epson Exhibition Fiber Paper  
Premium Luster Photo Paper (260)  
Premium Glossy Photo Paper (250)  
Premium Semigloss Photo Paper (250)  
Exhibition Fiber Paper  
Premium Luster Photo Paper (260)  
Premium Glossy Photo Paper (250)  
Premium Semigloss Photo Paper  
(250)  
Premium Semimatte Photo Paper (260)  
Premium Semimatte Photo Paper  
(260)  
Premium Glossy Photo Paper (170)  
Premium Glossy Photo Paper (170)  
Premium Semigloss Photo Paper (170)  
Premium Semigloss Photo Paper  
(170)  
Premium Photo Paper Glossy  
Premium Photo Paper Semigloss  
Premium Photo Paper Luster  
Photo Paper Gloss (250)  
Proofing Paper  
Premium Photo Paper Glossy  
Premium Photo Paper Semi-Gloss  
Premium Photo Paper Luster  
Photo Paper Gloss (250)  
Standard Proofing Paper (205)  
Standard Proofing Paper (240)  
Standard Proofing Paper SWOP 3  
Standard Proofing Paper Adhesive  
Proofing Paper White Semimatte  
Proofing Paper Publication  
Proofing Paper Commercial  
Fine Art Paper  
Standard Proofing Paper (205)  
Standard Proofing Paper (240)  
Standard Proofing Paper SWOP 3  
Standard Proofing Paper Adh  
Proofing Paper White Semimatte  
Proofing Paper Publication  
Proofing Paper Commercial  
Cold Press Bright  
Cold Press Bright  
Cold Press Natural  
Hot Press Bright  
Cold Press Natural  
Hot Press Bright  
Hot Press Natural  
Hot Press Natural  
Premium Canvas Satin  
Premium Canvas Satin  
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Select this Media Type setting  
For this m edia  
Premium Canvas Matte  
Velvet Fine Art Paper  
Watercolor Paper - Radiant White  
Textured Fine Art Paper  
UltraSmooth Fine Art Paper  
Canvas  
Premium Canvas Matte  
Velvet Fine Art Paper  
Watercolor Paper - Radiant White  
Textured Fine Art Paper  
UltraSmooth Fine Art Paper  
Canvas  
Somerset Velvet  
Somerset Velvet  
Matte Paper  
Doubleweight Matte Paper  
Singleweight Matte Paper  
Presentation Paper Matte  
Doubleweight Matte Paper  
Singleweight Matte Paper  
Presentation Paper Matte  
Enhanced Matte Paper  
Enhanced Matte Paper  
Ultra Premium Presentation Paper Matte  
Archival Matte Paper  
Plain Paper  
Archival Matte Paper  
Plain Paper  
Plain paper  
Others  
DisplayTrans Backlight Media  
Enhanced Adhesive Synthetic Paper  
Enhanced Matte Posterboard  
Tracing Paper  
DisplayTrans Backlight Media  
Enhanced Adhesive Synthetic Paper  
Enhanced Matte Poster Board  
Tracing Paper  
Enhanced Synthetic Paper  
Enhanced Synthetic Paper  
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Choosing Color Managem ent Options  
The printer driver offers several methods for managing the color in your  
prints, including turning the drivers color management settings off.  
If you are using color management settings in Photoshop or another  
application, it is very important to access the advanced settings and turn off  
color management in the printer driver, as described here. (For instructions  
on using Photoshop to manage color, see page 141.)  
1. In the Properties or Preferences window, make sure the Main tab is  
selected.  
2. For the Mode setting, select Custom .  
3. Choose one of the following settings (if you select Color Controls,  
PhotoEnhance™, or ICM, click the Advanced button after you select  
the setting):  
Tip: If you turn off color  
management, you can  
still control the ink  
density, as described  
on page 126.  
Off (No Color Adjustm ent) disables color management in the  
printer driver. Choose this mode when you use a color managed  
workflow in Photoshop or other software. See page 141 for  
instructions.  
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Color Controls lets you specify individual values for adjusting  
brightness, contrast, saturation, and CMY inks, or choose from  
three Printer Color Adjustment modes. You can also choose from  
two Gam m a settings, and use either a color circle or slide bar to  
adjust color.  
PhotoEnhance allows you to automatically correct images and  
choose from six Scene Correction settings.  
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ICM adjusts colors based on the printer’s ICC profile, using the  
Image Color Matching system. You can choose the input profile  
and other settings as shown below.  
In most cases, you will get better results by applying color management  
in your application, rather than in the printer driver. See page 141 for  
instructions.  
4. Click OK to save your settings.  
Choosing Roll Paper Options  
Follow the steps in this section to print on roll paper and select settings for  
borderless printing and automatic cutting. (If you’re printing on cut sheets,  
see page 119).  
Note: Many application  
settings override settings  
in the printer driver.  
Always verify settings  
to get the results  
1. On the Properties or Preferences window, make sure the Main tab is  
you expect.  
selected.  
2. For the Source setting, select Roll Paper or Roll Paper (Banner).  
The Roll Paper (Banner) setting allows you to print a series of  
continuous images without any space between them. This option is not  
available with all applications, and is mostly for tiling an image.  
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Save Roll Paper saves paper by not feeding the blank portion of the last  
page of your document. Available only if you’ve selected Roll Paper  
(Banner) as the Source setting.  
Tip: Creating a  
user-defined paper size  
generally lets you make  
the best use of your roll  
paper.  
3. For the Size setting, select the size of your image or output paper.  
To make the best use of your roll paper, creating a custom paper size is  
recommended. Select User Defined. You see this window:  
Type a name for your custom size, then enter the size in hundredths of  
an inch (or centimeters) and click Save. Then click OK.  
4. If you want to reduce or enlarge your image, click the Page Layout tab.  
See page 122 for more information.  
5. If you want to print without margins, click Borderless. If you’re not  
printing borderless images, go to step 7.  
Note that borderless printing takes longer than normal printing. See  
page 108 for more information about borderless printing on roll paper.  
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6. Click the Expansion button to select a borderless sizing option. Choose  
Auto Expand or Retain Size, then click OK.  
Auto Expand enlarges your image (up to 3%) to fit the size of the  
paper. You can use the slider to adjust the expansion.  
Retain Size prints your image at the size you specify in your  
application. You need to size it slightly wider than the paper width if  
you want to print without borders. See page 108 for more information.  
The widths shown in the table on page 108 work with the Standard  
Expansion setting.  
Use the Min setting to minimize the amount of image clipping. You  
may see a white border around your image.  
Use the Max setting to maximize the image width. This will  
increase the amount of image clipping.  
7. Click the Roll Paper Option button. You see this window:  
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8. Choose one of the following Auto Cut settings:  
Norm al Cut allows margin space at the top and bottom of each  
image.  
Normal  
cut  
Double Cut extends the space between images and trims each print  
individually. This provides the cleanest edge for borderless printing.  
Single Cut allows images to be printed end-to-end and saves paper.  
With borderless printing, you may see a sliver of the previous or  
next image if you print multiple images in one print job. You will  
see a white margin between print jobs.  
Double  
cut  
Off disables automatic cutting. Choose this setting if you want to  
operate the cutter manually, use the optional Auto Take-Up Reel,  
or print multiple print jobs without cutting. See page 68 for  
instructions on operating the cutter manually.  
9. Select these additional roll paper options, if necessary:  
Single  
cut  
Auto Rotate saves paper if your document length is shorter than  
the printable width of the roll. The document is automatically  
rotated 90 degrees and printed crosswise. Be sure to click Roll  
Width and select the width of your roll paper.  
Note: These settings  
override settings made  
through the control panel.  
Print Page Line prints trim lines on the right and bottom edges of  
your pages.  
10. When you’re finished, click OK.  
Choosing Cut Sheet Paper Options  
Follow the steps in this section to print on cut sheet paper and select settings  
for borderless printing, if desired. (If you’re printing on roll paper, see  
page 116.)  
1. On the Properties or Preferences window, make sure the Main tab is  
selected.  
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2. For the Source setting, select Sheet.  
3. For the Size setting, select the size of the sheet loaded in the printer.  
If the size of your paper is not listed, you can create a custom paper size.  
Select User Defined. You see this window:  
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Type a name for your custom size, then enter the size in hundredths of  
an inch (or centimeters) and click Save. Then click OK.  
4. If you want to center your image on the sheet, click Printable Area,  
then select Centered.  
5. If you want to print to the edges of the page, click Borderless (not  
available for custom paper sizes). If you’re not printing borderless  
images, go to step 7.  
Note that borderless printing applies only to the left and right sides of  
the page on cut sheets; margins are required at the top and bottom of the  
page. For full-bleed borderless printing, use roll paper (see page 116 for  
instructions).  
6. Click the Expansion button and choose Auto Expand or Retain Size:  
Auto Expand enlarges your image (up to 3%) to fit the size of the  
paper. You can use the slider to control the amount of expansion.  
Retain Size prints your image at the size you specify in your  
application. You need to size it slightly wider than the paper width if  
you want to print without borders.  
7. If you want to reduce or enlarge your image, click the Page Layout tab.  
See the next section for more information.  
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Choosing Page Layout Options  
You can print a poster-size image, even if your application does not support  
poster printing. Follow these steps to reduce or enlarge your image:  
1. On the Properties or Preferences window, click the Page Layout tab.  
You see this window:  
Note: Select Landscape  
when you want to rotate  
your image 90°.  
2. Select the settings you want for Orientation and Copies.  
3. Click Reduce/Enlarge if you want to have the driver resize your image.  
You can select Fit to Page or Fit to Roll Paper Width, or select  
Custom and enter a scaling percentage.  
4. If you are enlarging your image beyond the limits of your application  
program, make sure Optim ize Enlargem ent is selected. The driver will  
increase the image size up to 650% and decrease the output resolution  
to stay within the pixel limitations. Depending on the resolution of your  
image and the print size, you may see reduced quality in the print.  
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5. Click Print Bckg Color if you want to print color on the background of  
the page. Click the Color Settings button to select the color you want.  
6. Click J ob Settings if you want to have the time, date, and other  
information about your print job printed at the top or bottom of the  
page. Click Details, select the settings you want to use, and click OK.  
Choosing Advanced Black and White Photo  
Settings  
Advanced Black and White Photo mode allows you to easily produce neutral  
and toned black-and-white prints using your Epson driver. This mode offers  
an alternative black and white workflow with settings for more advanced  
control.  
Note: If you are printing  
from Photoshop, make  
sure you do not use  
Photoshops color  
management settings  
when using Advanced  
Black and White Photo  
mode. There are no  
profiles associated with  
this screening and color  
management technology.  
Whether your photo is color or grayscale, you can use this unique screening  
and color management technology to create stunning black-and-white  
prints. This mode is available only when printing on certain media types.  
1. On the Properties or Preferences window, make sure the Main tab is  
selected.  
2. Select a Media Type setting that corresponds to the paper you are  
printing on. (See page 111 for instructions.)  
Note: If Advanced Black  
and White Photo is not  
available for your media  
type, you may need to  
change your black ink  
cartridge. See page 157  
for more information.  
3. For the Color setting, choose Advanced B&W Photo.  
4. For the Mode setting, select Custom , then click Advanced.  
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You see this screen:  
5. You can adjust the following advanced black and white photo settings:  
Color Toning allows you to add tone (hue) to your black and white  
output. The default is Neutral, which will provide you with a  
neutral tonal scale print. You can also choose other popular presets  
such as Cool, Warm , and Sepia. Note that the presets will affect  
the target found in the tone color circle.  
Tone allows you to easily change the entire tonal scale of your black  
and white output. While Darker is the default setting, you may see  
better results if you choose Dark.  
Brightness adjusts the overall lightness and darkness of your image.  
Contrast adjusts the difference between the light and dark areas of  
your image.  
Shadow Tonality and Highlight Tonality allow you to control  
tonality only in the shadow or highlight areas of your image.  
Max Optical Density adjusts the overall density or focus of the  
print. Create a soft focus print by setting the density lower.  
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Highlight Point Shift helps to reduce gloss differential by adding  
density to the highlights of your image or the full page.  
The tone color circle adjusts the hue of your black and white print.  
Click on any portion of the color wheel or enter corresponding  
values to customize the tone (hue) you want to add. The closer you  
select to the edge of the wheel, the more color you add.  
The preview image approximates the image tone based on your settings.  
Note that this preview always shows the same image and is not color  
managed. It provides a level of feedback as you make changes.  
6. When you finish selecting settings, click OK.  
Choosing Paper Configuration Options  
If you are using non-Epson media and you need to fine-tune its  
performance, you can create a custom paper configuration and save it as a  
Media Type setting in the printer driver. Then, whenever you print on that  
media, you can select the custom Media Type, select the rest of your print  
settings, and print. You can even export the settings to a file you can share.  
1. Click the Paper Config button on the Main tab. You see this window:  
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2. Select the correct settings to match your ICC profile. These settings  
override any paper configuration settings you may have made using the  
printers control panel.  
Note: You may need to  
change the Color Density  
setting if your custom  
profile was created to  
optimize D-max and color  
gamut.  
Color Density lets you control the ink saturation level (for example,  
when you turn off color management in your printer software).  
Drying Tim e per Print Head Pass lets you print with non-Epson  
media and avoid smearing the ink. You can make the print head  
wait up to 5 seconds after each pass to allow ink to dry on the page.  
Paper Feed Adjustm ent helps reduce banding. Choose a lower  
value if you see white lines on your prints, or a higher value if you  
see dark lines.  
Paper Suction lets you decrease the paper suction level when  
printing on thinner papers (less than 12 lb), such as CAD drafting  
paper.  
Paper Thickness helps reduce vertical banding and creates a  
sharper image when printing on unusually thick or thin paper.  
Platen Gap lets you fine-tune the setting for various paper  
thicknesses.  
Roll Paper Back Tension lets you adjust the tension when printing  
on roll paper. Change the value if you find wrinkles on your  
printouts when Auto is selected.  
3. When you finish selecting Paper Configuration settings, click OK.  
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4. On the Main tab, select any other necessary setting for your paper in the  
Media Settings box. (See page 109 through page 116 for details.)  
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5. Click the Custom Settings button. You see a window like this:  
6. Verify that your settings are correct, type a name for the custom media  
type, and click Save.  
7. After saving your settings, you can do the following:  
To use the settings to print right away, select the name you gave  
them in the Media Type list. Select the rest of the necessary print  
settings and print.  
To save the settings to a file that you can share, click the Custom  
Settings button again, click the name of the settings in the list,  
click Export, select a location, enter a file name, and click Save.  
To import settings from a file shared with you that does not exist in  
your Media Type list, click the Custom Settings button again,  
click Im port, select the file you want to import, and click Open.  
When you return to the window shown above, click Cancel.  
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Saving, Exporting, and Im porting Custom  
Settings  
You can save groups of settings so you can reuse them for future print jobs  
with the same profile/printer/ink/media combination. You can also export  
them as a file that you can share with others, who can import them for  
printing.  
In addition, the printer driver includes pre-defined setting groups for various  
types of printing. You can select them to set most of the settings you need,  
and then customize them for your particular print job.  
You can also add, delete, or hide items in the printer driver window to  
customize the driver for your uses.  
Saving and Exporting a Custom Settings Group  
1. Follow the instructions in this chapter to select all the correct settings for  
a print job.  
2. Click the Save/Del button at the top of the Main or Page Layout  
screen. You see a window like this:  
3. Verify that your settings are correct, type a name for the settings group,  
and click Save.  
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4. After saving your settings, you can do the following:  
To use the setting group to print right away, select the name you  
gave it in the Select Setting list, if necessary, and print.  
To save the settings to a file that you can share, click the Save/Del  
button again, click the name of the setting group in the list, click  
Export, select a location, enter a file name, and click Save.  
Im porting a Custom Settings Group  
1. To import settings from a file shared with you that does not exist in your  
Select Setting list, click the Save/Del button.  
2. Click Im port, select the file you want to import, and click Open.  
3. When you return to the settings list window, click Cancel.  
4. To use the setting group to print right away, select the name you gave it  
in the Select Setting list, if necessary, and print.  
Loading a Pre-Defined Settings Group  
1. To view the settings associated with the pre-defined setting groups that  
came with your printer driver, click the Save/Del button. Then click  
the following category and name, and check the Registered Settings  
column:  
Photo > Highest Quality  
Fine Art > Monochrom e  
Proofing > ICM  
Poster > Chrom a Saturation  
Others > 2Page N-up  
2. Click Cancel.  
3. To load a pre-defined setting group, select its category name in the  
Select Setting list (if necessary), customize any of the settings that do  
not match your print job, and print.  
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Editing Printer Driver Settings  
1. Click the Utility tab, then select Menu Arrangem ent.  
2. Select the item you want to edit. You can do the following:  
Drag and drop the items to rearrange them  
Add or delete groups  
Move unused items into the Not Display group  
3. When you’re finished, click Save.  
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Managing Print J obs  
Your printer comes with two utilities that let you check on your print jobs  
and cancel, pause, or restart them.  
The Progress Meter opens each time you send a print job. Status Monitor 3,  
which appears on the taskbar when you print, lets you check the printer’s  
status and monitor print jobs. You can control how these programs work  
using the Speed and Progress and Monitoring Preferences utilities.  
Using the Progress Meter  
After you send a print job, the Progress Meter window appears:  
Note: If it is no longer  
spooling in the computer,  
you can also cancel a  
print job by pressing the  
button on the  
printer, selecting J OB  
CANCEL, and pressing  
the OK button.  
May not appear if  
you are printing  
over a network  
Click to cancel  
printing  
You can use the Stop button to cancel your print job. You also see how  
much ink you have left and view printing tips.  
If you don’t want the Progress Meter to appear, you can turn it off. See the  
next section for instructions.  
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Optim izing Print Speed  
You can use the Speed and Progress utility to improve printing speed.  
1. Click the Utility tab, then click the Speed and Progress button. You  
see this window:  
Note: If you want to  
disable display of the  
progress meter during  
printing, you can click the  
Show Progress Meter  
checkbox to deselect it.  
2. Select from the following options:  
High Speed Copies speeds up printing of multiple copies of the  
same document using hard disk space as a cache. If you have  
multiple hard drives, you can select a different drive to spool to in  
the High Speed Copy Folder list to the right.  
Show Progress Meter lets you control whether or not the Progress  
Meter is displayed when you send a print job.  
Disable EPSON Status Monitor 3 disables the printer software  
utilities. Selecting this option is not recommended unless you  
experience conflicts with other software.  
Show Mouse Over Help lets you turn off the tool tips that appear  
when you move your cursor over the screen.  
Processed by Printer allows the halftone output processing to be  
performed by the printer. This feature speeds up processing,  
especially for older computers, and ensures that the printer runs at  
maximum speed. This involves image compression and  
decompression, and does not affect the quality of your output.  
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Always spool RAW datatype lets you spool documents using the  
RAW format instead of the EMF (metafile) format. Because the  
RAW format requires fewer resources, printing is faster and you can  
avoid certain problems, such as insufficient memory or disk space.  
Page Rendering Mode speeds printing by rendering the entire  
page. Use this setting if print speed is extremely slow or the print  
head stops for a few minutes while printing. Printing will take  
longer to start.  
Coarse Rendering allows you to override the length or width  
limitations in applications (such as Photoshop) that restrict the  
number of pixels you can print.  
Print as Bitm ap allows large or complex vector graphics to print  
faster in Adobe Acrobat or any other non-image based application.  
®
Allow Applications to Perform ICM Color Matching allows the  
application to adjust the colors based on the printer’s ICC profile  
using the Image Color Matching system.  
Change Standard Resolution allows the printer to change the  
standard resolution.  
3. Click OK to save your settings.  
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Setting Monitoring Preferences  
You can choose when and how you want to be notified of problems, whether  
you want a Status Monitor 3 icon to appear on your Windows taskbar, and  
whether you want to allow monitoring by other users who share the printer.  
1. Click the Utility tab, then click the Monitoring Preferences button.  
You see this window:  
2. Select the notification options you want to use if various printing events  
occur.  
3. If you want to have the Status Monitor 3 icon appear in your Windows  
taskbar, click the Shortcut Icon checkbox. Then select the icon to use.  
When the shortcut is enabled, you can simply double-click the icon to  
open the Status Monitor 3 window or right-click it, then select  
Monitoring Preferences in the pop-up menu.  
4. Select Allow m onitoring of shared printers if your printer is shared  
and you want to let other users monitor it.  
5. Click OK to save your settings.  
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136  
137  
For the most precise color in your prints, you can use profiles designed  
Chapter 5:  
Managing  
Color With  
Profiles  
specifically for your printer model and paper type. Basic profiles are installed  
with your printer driver. For a list of the profiles and their corresponding  
media types, see page 192 (roll paper types) or page 197 (cut sheet paper  
types).  
Assigning a profile to your image doesn’t alter it, only the interpretation of it  
by your software and how it appears on your monitor and in a printout. This  
is the best way to improve the color balance and contrast in your image.  
Follow the instructions in this chapter to use Photoshop 7, CS, CS2, or CS3  
to print with profiles using Photoshop color management. It’s important to  
turn off color management in your printer software when you use Photoshop  
color management or you’ll get unexpected results. See one of these sections  
for instructions:  
“Mac OS X Printing With a Color Profile” below  
“Windows Printing With a Color Profile” on page 141  
Mac OS X Printing With a Color Profile  
First you set up your color management environment in Photoshop and  
assign a profile to your image, then you select your print settings and print.  
Setting Up Photoshop and Assigning a Profile  
1. Open Adobe Photoshop.  
2. Select Color Settings from the Photoshop or Edit menu.  
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You see this window:  
Note: The settings  
shown are suggested  
values.  
3. Select U.S. Prepress Defaults or North Am erica Prepress 2 from  
the Settings menu to set Adobe RGB (1998) as the color space. Click  
OK.  
4. Open the photo you want to print.  
If you see an Embedded Profile Mismatch message, select Use the  
em bedded profile and click OK.  
If you see a Missing Profile message, select Assign working RGB:  
Adobe RGB (1998) and click OK.  
5. When your image appears, evaluate the color balance and contrast. If  
they need improvement, select Im age > Mode > Assign Profile or  
Edit > Assign Profile. Then select one of the following as the Profile  
setting:  
A different RGB working space, such as ColorMatch RGB or  
sRGB IEC61966-2.1  
A scanner profile for your scanner  
A camera profile for your digital camera  
Also click the Preview box so you can see the effects of your profile  
choice on the screen.  
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6. Select File, then click Print or Print with Preview.  
7. Click More Options or Show More Options, then select Color  
Managem ent.  
8. Click Page Setup, select page settings as necessary, and click OK.  
9. Under Color Handling, select Let Photoshop Determ ine Colors or  
Photoshop Manages Colors.  
10. Under Profile or Printer Profile, select a profile for your printer and  
the paper you’ll use, such as Epson Stylus Pro 9890_9908_7890_7908  
Prem ium Sem iglossPhotoPaper250.  
Note: If your image  
contains very saturated  
colors, select Perceptual.  
This reduces the color  
saturation so that the  
colors fit within the  
11. As the Intent or Rendering Intent setting, select Relative  
Colorim etric or Perceptual, and click the Black Point  
Com pensation checkbox.  
printer’s color gamut.  
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Selecting Print Settings and Printing  
1. Click the Print button, select Stylus Pro 7890 or Stylus Pro 9890,  
and select Printer Settings or Print Settings.  
2. Select the Media Type setting for your paper (see page 104).  
3. Set the rest of the print settings you want to use (beginning on page 87).  
4. Make sure Color Mode is set to Off (No Color Managem ent).  
Note: Make sure that you  
select Off (No Color  
Adjustm ent) or Off (No  
Color Managem ent). If  
you dont, the printer  
driver will apply additional  
correction to the image  
data, producing  
inaccurate results.  
If you selected the wrong  
combination of source  
profile, printer profile, and  
color management  
settings, youll get  
unexpected results.  
5. Click Print to print your photo.  
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Window s Printing With a Color Profile  
First you set up your color management environment in Photoshop and  
assign a profile to your image, then you select your print settings and print.  
Note: The settings  
shown are suggested  
values.  
Setting Up Photoshop and Assigning a Profile  
1. Open Adobe Photoshop.  
2. Select Color Settings from the Edit menu.  
You see this window:  
3. Select U.S. Prepress Defaults or North Am erica Prepress 2 from  
the Settings menu to set Adobe RGB (1998) as the color space. Click  
OK.  
4. Open the photo you want to print.  
If you see an Embedded Profile Mismatch message, select Use the  
em bedded profile and click OK.  
If you see a Missing Profile message, select Assign working RGB:  
Adobe RGB (1998) and click OK.  
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5. When your image appears, evaluate the color balance and contrast. If  
they need improvement, select Im age > Mode > Assign Profile or  
Edit > Assign Profile. Then select one of the following as the Profile  
setting:  
A different RGB working space (or Profile), such as ColorMatch  
RGB or sRGB IEC61966-2.1  
A scanner profile for your scanner  
A camera profile for your digital camera  
Also click the Preview box so you can see the effects of your profile  
choice on the screen.  
6. Select Page Setup from the File menu, select your page settings, and  
click OK.  
7. Select File, then select Print or Print with Preview.  
8. Click More Options or Show More Options, then select Color  
Managem ent.  
9. Under Color Handling, select Let Photoshop Determ ine Colors or  
Photoshop Manages Colors.  
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10. Under Profile or Printer Profile, select a profile for your printer and  
the paper you’ll use, such as Epson Stylus Pro 9890_9908_7890_7908  
Prem ium Sem iglossPhotoPaper250.  
11. For the Intent or Rendering Intent setting, select Relative  
Colorim etric or Perceptual, and click the Black Point  
Com pensation checkbox.  
Note: If your image  
contains very saturated  
colors, select Perceptual.  
This reduces the color  
saturation so that the  
colors fit within the  
Selecting Print Settings and Printing  
printer’s color gamut.  
1. Click the Print button, select your printer, and click Properties or  
Preferences.  
2. Make sure the Main tab is selected.  
3. Select the Media Type setting for your paper (see page 110).  
Note: Make sure that you  
select Off (No Color  
Adjustm ent). If you  
dont, the printer driver  
will apply additional  
correction to the image  
data, producing  
inaccurate results.  
4. Set the rest of the print settings you want to use (beginning on  
page 110).  
If you selected the wrong  
combination of source  
profile, printer profile, and  
color management  
5. For the Mode setting, select Custom . Then select No Color  
Adjustm ent.  
settings, youll get  
unexpected results.  
6. Click OK, then click Print to print your photo.  
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144  
145  
The Epson Stylus Pro 7890 and Pro 9890 require little maintenance to keep  
working at their best. This chapter describes the following routine  
procedures:  
Chapter 6:  
Maintaining  
and  
Transporting  
the Printer  
Checking printer status  
Checking and cleaning the print head  
Aligning the print head  
Replacing ink cartridges  
Changing the date and time  
Performing additional maintenance tasks  
Replacing the paper cutter blade  
Replacing the maintenance tank  
Cleaning the printer  
Transporting or storing the printer  
In addition to the features described in this chapter, you can also use the  
menu system on the printer to fine-tune a variety of printer settings. For  
more information, see page 213.  
Checking Printer Status  
Using the control panel, you can check the amount of ink remaining, the  
total number of prints, and the status of your maintenance tank(s), and other  
information. You can print out a status check (described in the next section),  
or view the printer’s status on the LCD screen (see page 146) or a printer  
driver screen (see page 147).  
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Printing Status Inform ation  
The status check sheet shows some of the current default settings, the page  
count, and the status of the maintenance tank.  
1. Make sure paper is loaded in the printer.  
2. Press r Menu.  
Note: You can replace  
the ink cartridges, cutter  
blade, and maintenance  
tank yourself. Other  
printer parts need to  
be replaced by an  
3. Press d to select TEST PRINT, then press r.  
4. Press d to select STATUS SHEET, then press r.  
5. Press OK to start printing.  
authorized Epson service  
technician.  
View ing Status Inform ation  
1. Press r Menu.  
2. Press d to select PRINTER STATUS, then press r.  
3. Do one of the following:  
To check the firmware version, press r again. When done, press l.  
To check the amount of ink left, press d to select INK LEVEL, then  
press r. The percentage of ink left in the first cartridge is displayed.  
Continue pressing d to see the status of the remaining cartridges.  
When done, press l.  
To check how much capacity the maintenance tank(s) have, press d  
to select MAINTENANCE TANK, then press r. The percentage  
remaining for each tank is displayed. As the tank is filled, the  
percentage drops. When done, press l.  
Note: You can change  
the units of  
measurement from  
centimeters to inches  
and feet using  
maintenance mode on  
the printers control  
panel. See page 158 for  
instructions.  
To check job history, press d to select J OB HISTORY, then  
press r. For the last 10 print jobs saved in the printer, you see the  
ink used (in milliliters) and paper used (in square centimeters). The  
most recent job is saved as No. 0. When done, press the l button.  
To check the total number of prints, press d to select TOTAL  
PRINTS, then press r. When done, press l.  
4. Press  
to exit the menu.  
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For more information about the Printer Status menu, see page 213.  
Checking Printer Status From the Printer Driver  
The Epson Status Monitor utility installed with your printer driver lets you  
check the levels of ink in the printer and the level of the maintenance  
tank(s). Follow the steps below to use the utility to check the status.  
1. Do one of the following to access the printer utilities:  
Tip: If you added a  
shortcut icon for your  
printer to the Windows  
taskbar, you can  
right-click it and select  
any utility you want to  
run. See page 135 to add  
the icon.  
Mac OS X: Open the EPSON Printer Utility4 in your  
Applications folder. Select your printer and click OK.  
Windows 7 and Windows Vista: Click  
, select Control Panel,  
select Hardware and Sound, and click Devices and Printers or  
Printers. Right-click the icon for your printer and select Printing  
Preferences. Click the Utility tab.  
Windows XP: Click Start and select Control Panel. Double-click  
Printers and Faxes. Right-click your printer icon and select  
Printing Preferences. Click the Utility tab.  
2. Click the EPSON Status Monitor 3 icon.  
The software checks the amount of ink in the printer and maintenance  
tank(s) and displays one of these windows:  
Mac OS X  
Windows  
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Checking and Cleaning the Print Head  
If your printed image shows a color shift or horizontal lines, you should  
check the print head to see if any nozzles are clogged or deflected. If  
necessary, you can run a cleaning cycle to clear the nozzles.  
You can also turn on Auto Nozzle Check from the printer’s control panel.  
The printer will then check the nozzles periodically or before each print job  
and clean them if necessary.  
Running the Nozzle Check and Head Cleaning Utilities  
Follow these steps to use your printer software to check the print head  
nozzles and clean them if necessary:  
1. Make sure paper is loaded in the printer.  
Tip: On a Macintosh, you  
can also run maintenance  
utilities by clicking the  
2. Do one of the following to access the printer utilities:  
Mac OS X: Open the EPSON Printer Utility4 in your  
Applications folder.  
Utility button in the print  
job window or the  
icon  
on the printer settings  
screen.  
Windows 7 and Windows Vista: Click  
, select Control Panel,  
select Hardware and Sound, and click Devices and Printers or  
Printers. Right-click the icon for your printer and select Printing  
Preferences. Click the Utility tab.  
If you added a shortcut  
icon for your printer to  
the Windows taskbar,  
you can right-click it and  
select any utility you  
want to run. See  
Windows XP: Click Start and select Control Panel. Double-click  
Printers and Faxes. Right-click your printer icon and select  
Printing Preferences. Click the Utility tab.  
page 135 to add the icon.  
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You see a menu like the following:  
Mac OS X  
Windows  
3. Select the Nozzle Check icon and follow the instructions on the screen.  
4. After the pattern is printed, use at least a 10× eye loupe to examine it.  
If the pattern looks good, as shown below, the print head is clean.  
If any dots or segments are missing or deflected, as shown below,  
run a cleaning cycle as described on page 151. Then print another  
nozzle check pattern to make sure the nozzles are clean.  
Caution: Dont run a  
cleaning cycle while  
thick media is loaded in  
the printer.  
If the nozzles are still clogged after three cleaning cycles, run a power  
cleaning cycle as described on page 151.  
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Checking and Cleaning the Print Head Using the Control  
Panel  
You can print a nozzle check from the control panel and examine it to  
determine whether any nozzles are clogged or deflected. Then you can run a  
cleaning cycle if necessary.  
1. Press r Menu.  
2. Press d until TEST PRINT is selected, then press r. NOZZLE CHECK is  
selected.  
3. Press r, then press OK to start printing the nozzle check pattern.  
4. After the pattern is printed, use at least a 10× eye loupe to examine it.  
If the pattern looks good, as shown below, the print head is clean.  
If any dots or segments are missing or deflected, as shown below,  
run a cleaning cycle as described on page 151. Then print another  
nozzle check pattern to make sure the nozzles are clean.  
Caution: Dont run a  
cleaning cycle while  
thick media is loaded in  
the printer.  
If the nozzles are still clogged after three cleaning cycles, run a power  
cleaning cycle as described on page 151.  
Autom atically Checking and Cleaning the Print Head  
The printer automatically checks the nozzles and cleans them if necessary.  
You can specify how often you want this to happen or turn this feature off.  
You can also have a nozzle check pattern printed on a regular basis, so you  
can check it yourself.  
1. Press r Menu. PRINTER SETUP is selected. Press r again.  
2. Press d until AUTO NOZZLE CHECK is selected, then press r.  
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3. Select one of the following, then press OK:  
ON: PERIODICALLY—The printer periodically checks its nozzles  
and runs a cleaning cycle if necessary (default).  
ON: EVERY J OB—The printer automatically checks its nozzles  
and runs a cleaning cycle if necessary before each print job. This  
process uses a very small amount of ink (and no paper) and is  
recommended if you are running large print jobs unattended.  
OFF—The printer will not perform automatic nozzle checks and  
cleaning cycles.  
4. Press l, then select PRINT NOZZLE PATTERN and press r.  
5. Select ON: EVERY PAGE to have the nozzle check pattern printed  
before each print job, or ON: EVERY 10 PAGES or OFF. These settings  
take effect only when you print on roll paper.  
6. Press OK to save the setting.  
Running Cleaning Cycles  
You can run several types of cleaning cycles from the control panel (or from  
the Epson LFP Remote Panel2): normal cleaning, power cleaning, and  
cleaning each pair of ink colors.  
Run the power cleaning only if the normal cleaning process is not sufficient  
to clear the nozzles. The power cycle uses a large quantity of ink, so it is  
recommended only as a last resort.  
The cartridges need to be at least 50% full to use power cleaning. You may  
need to replace a low cartridge to run the cleaning cycle. After cleaning, you  
can reinsert the old cartridge.  
1. Print a nozzle check to make sure the print head needs cleaning, as  
described on page 150.  
Caution: Dont run a  
cleaning cycle while  
thick media is loaded in  
the printer.  
2. Make sure the printer is ready and the red B ink Check light on the  
printers control panel is not on or flashing.  
3. Press r Menu.  
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4. Press d until MAINTENANCE is selected, then press r.  
5. Press d until CLEANING is selected, then press r.  
6. Select one of the following, then press r:  
NORMAL CLEANING—Press OK to start the cleaning cycle.  
CLEAN COLOR PAIRSPress r, select the color pair you want to  
clean, then press OK to start the cleaning cycle.  
POWER CLEANING—Press OK to start the cleaning cycle.  
7. When cleaning is finished and the Power light stops flashing, print the  
nozzle check again to confirm that the head is clean.  
Note: You must use at  
least a 10× eye loupe to  
examine the nozzle check  
pattern for deflected  
nozzles.  
For effective cleaning, always run a nozzle check between cycles.  
If the pattern is still missing segments or has deflections after a power  
cleaning cycle, turn the printer off and leave it overnight, then clean the  
print head again the following morning with regular cleaning cycles. If  
you still see no improvement, contact Epson for assistance.  
Aligning the Print Head  
Aligning the print head is the most important thing you can do to ensure the  
best print quality. If banding appears on your prints, if they look grainy or  
blurry, or if you see misregistration or “ghosting,” you need to align the print  
head.  
Although you can align the print head using the printer utility software, it’s  
also easy to align from the printer’s control panel. This will do the most  
thorough job in the shortest time, and it’s all automatic.  
If you haven’t already done so, it’s a good idea to run a nozzle check before  
aligning the print head (page 150). This ensures that the print head  
alignment patterns print correctly.  
Follow these steps to align the print head using the control panel:  
Tip: To properly align the  
print head, you can also  
use Epson Doubleweight  
Matte Paper or Ultra  
Premium Photo Paper  
Luster.  
1. Make sure the printer is turned on. Then load Epson Enhanced Matte  
paper.  
2. Press r Menu.  
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3. Press u or d until HEAD ALIGNMENT is selected, then press r.  
PAPER THICKNESS is selected.  
4. Press r two times, then select the paper type loaded in the printer and  
press OK.  
5. Press l three times, then press d to select ALIGNMENT.  
6. Press r to select AUTO, then press r again. UNI-D (uni-directional) is  
highlighted. This is the type of alignment to start with.  
7. Press r, then press OK to start the alignment process.  
Each head alignment takes about 7 minutes. The printer’s white beam  
sensor reads the alignment pattern and adjusts the printer automatically.  
Make sure you don’t open the front cover or turn off the printer during  
this process.  
8. When the uni-directional alignment is finished, press r.  
9. Select HEAD ALIGNMENT, then select ALIGNMENT.  
10. Select BI-D ALL and press OK to start the alignment process.  
11. When done, press  
to exit head alignment mode.  
Replacing Ink Cartridges  
Before you begin a large print job, you should check your ink levels. If one of  
your cartridges is low, you can replace it before you start. Or you can wait  
until the ink is expended, replace the cartridge, and then continue the job  
without any loss of print quality. However, it is best to replace a low ink  
cartridge before starting a large print job.  
Tip: You can store  
partially used ink  
cartridges for up to  
6 months. If you do so,  
Epson recommends  
covering the openings  
with tape.  
The easiest way to check ink levels is from the control panel LCD screen.  
The numbers above the ink icons on the LCD screen correspond to the  
9 ink cartridge slots on the printer.  
The icons show the approximate amount of ink remaining.  
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When the red B Ink Check light is flashing and INK LOW appears on the  
LCD screen, the indicated cartridge is almost expended. Make sure you have  
a replacement cartridge. When the light stays on and REPLACE INK  
CARTRIDGE is displayed, the cartridge is expended. You must replace the  
cartridge before you can continue printing.  
You can install any combination of 150, 350, and 700 ml cartridges. Use the  
®
following Epson UltraChrome K3 with Vivid Magenta ink cartridges:  
Note: We recommend  
that you use genuine  
Epson cartridges and do  
not refill them. The use of  
other products may affect  
your print quality and  
could result in printer  
damage.  
Ink bay Slot no. Cartridge  
150 m l  
350 m l  
700 m l  
Left  
1
2
3
4
5
6
7
8
9
Cyan (C)  
T642200 T596200 T636200  
T642400 T596400 T636400  
T642500 T596500 T636500  
T642800 T596800 T636800  
T642100 T596100 T636100  
T642300 T596300 T636300  
T642700 T596700 T636700  
T642900 T596900 T636900  
T642600 T596600 T636600  
Yellow (Y)  
Light Cyan (LC)  
Matte Black (MK)  
Photo Black (PK)  
Vivid Magenta (VM)  
Light Black (LK)  
Light Light Black (LLK)  
Right  
Yields vary considerably  
based on images printed,  
print settings, paper type,  
frequency of use, and  
temperature. For print  
quality, a small amount of  
ink remains in the  
Vivid Light Magenta  
(VLM)  
cartridge after the  
replace cartridge”  
indicator comes on.  
You can purchase genuine Epson ink and paper from an Epson Professional  
Imaging Authorized Reseller. To find the nearest reseller, visit  
www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales), or  
call 800-GO-EPSON (800-463-7766). Or you can purchase online at  
www.proimaging.epson.com (U.S. sales) or www.epson.ca (Canadian sales).  
For best printing results,  
use up a cartridge within  
six months of opening the  
package.  
Before you start, make sure the printer is turned on. Then follow these steps:  
1. Note the color of the cartridge that is low or expended.  
2. Press the  
button.  
Caution: Leave the  
expended cartridge in the  
printer until you are ready  
to replace it.  
If ink in one or more cartridges is expended, the corresponding ink  
cover is unlocked.  
If the ink is not expended, select the ink bay you want to open and  
press OK.  
To prevent ink reporting  
errors, never replace the  
ink cartridges with the  
printer turned off.  
3. Open the ink cover all the way.  
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4. Then press in the cartridge you want to replace. The cartridge pops out.  
WARNING: Do not shake  
the expended cartridge, or  
ink may leak out. If ink gets  
on your hands, wash them  
thoroughly with soap  
5. Remove the expended ink cartridge from the printer. It’s a good idea to  
save your first set of expended cartridges so you can use them for  
transporting the printer, if necessary.  
and water. If ink gets in  
your eyes, flush them  
immediately with water.  
6. Make sure the replacement cartridge is the correct color and remove it  
from its package. Gently shake the cartridge for about 5 seconds before  
installing it.  
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Note: If you can’t insert  
the cartridge smoothly,  
you may have the wrong  
cartridge. Check the  
7. Hold the cartridge with the arrow pointing toward the printer. Then  
insert the cartridge into the slot until it clicks into place. Don’t force it  
in.  
package and product  
code. If the B Ink light  
remains on after installing  
the cartridge, it may not  
be inserted fully.  
Caution: Do not remove  
and re-insert cartridges  
more often than  
8. Close the ink cover.  
necessary. Doing so can  
compromise the needle  
valve seal and allow air to  
enter the ink tubes,  
causing nozzle damage.  
Once the cartridge is installed, the printer returns to its READY state.  
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Sw itching Black Ink Mode  
You can switch the black ink from Photo Black to Matte Black or vice-versa  
by pressing the button on the control panel.  
The Photo Black cartridge is ideal for printing photographic images on  
all media types. It is optimized for traditional photographic and ink  
jet-coated papers, such as Epson Ultra Premium Photo Paper Luster,  
Premium Photo Paper Semi-gloss, Proofing Paper Commercial, and so  
on.  
The Matte Black cartridge is optimized for printing photographic  
images on matte or fine art papers, such as Epson Ultra Premium  
Presentation Paper Matte and Epson Velvet Fine Art Paper. This  
cartridge significantly increases black optical density.  
Generally, you should switch black ink cartridges only if you plan to run a  
large number of print jobs in the new mode.  
Switching from Photo Black to Matte Black takes 2 minutes and  
consumes approximately 1.2 ml of ink.  
Switching from Matte Black to Photo Black takes 3 minutes and  
consumes approximately 3.4 ml of ink.  
Changing the Date and Tim e  
1. Press r Menu.  
Note: You can use the  
PRINTER SETUP menu to  
enable the roll paper  
counter, paper size  
check, and several other  
printer features. For more  
information, see  
2. Press d until MAINTENANCE is highlighted, then press r.  
3. Press d until you see CLOCK SETTING, then press r.  
4. Use the d, u, and r buttons to set each item in the date and time,  
displayed in the following format: MM/DD/YY HH:MM.  
page 213.  
5. Press OK to save the setting.  
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Using Maintenance Mode  
Maintenance mode allows you to make special settings and perform  
maintenance procedures that may be needed occasionally. You can use  
maintenance mode to do the following:  
Change the language or units of measurements used on the printer’s  
control panel menus.  
Adjust the maximum value for roll paper tension.  
Run a “super strong” cleaning cycle.  
Return all of the printers control panel settings to their default values.  
Follow these steps to use maintenance mode:  
1. Make sure the printer is turned off.  
2. Press and hold the  
button, then press the P Power button and  
hold it until the printer turns on and the LCD screen displays  
MAINTENANCE MODE.  
3. Use the d and u buttons to select the settings described below. If you  
need to back up to the previous menu level, press l.  
To change the language on the LCD screen, press d to highlight  
LANGUAGE, then press r. Press d until you see the language you  
want, then press OK to select it. The printer exits maintenance  
mode and returns to normal operation.  
To change the units of measurement, press d to highlight LENGTH  
UNITS, then press r. Press d to switch from METRIC to  
FEET/INCH, then press OK to select it. Press l when done.  
To change the temperature units of measurement, press d to  
highlight TEMPERATURE UNITS, then press r. Press d to switch  
from C (Celsius or centigrade) to F (Fahrenheit), then press OK to  
select it. Press l when done.  
To change the maximum roll paper tension, press d to highlight  
ROLL PAPER TENSION, then press r. Press d to decrease the  
maximum value, or u to increase it (from 1 to 5). Press OK to select  
the setting you want.  
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To run a super strong cleaning cycle, press d to highlight  
SS CLEANING, then press r to display EXECUTE. Press OK to  
start the cleaning cycle.  
To return all control panel settings to their default values, press d to  
highlight DEFAULT PANEL, then press r to display EXECUTE.  
Press OK to restore the default settings.  
4. To exit maintenance mode, turn off the printer by pressing the P Power  
button. Press the P Power button again to turn on the printer in the  
normal operating mode.  
Replacing the Paper Cutter  
If you notice that your paper isn’t being cut cleanly, the cutter may need to  
be replaced.  
You can obtain a new cutter from Epson (part number C12C815331). See  
page 12 for ordering details.  
Rem oving the Old Cutter  
Make sure the printer is turned on, then follow these steps to remove the  
cutter:  
1. Press r Menu.  
2. Press d until MAINTENANCE is highlighted, then press r.  
Note: If the optional  
SpectroProofer is  
attached to the printer,  
remove it following the  
instructions that came  
with it.  
3. Press d until CUTTER REPLACEMENT is highlighted, then press r  
again.  
4. Press OK. The paper cutter moves to the replacement position.  
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5. To remove the cutter cover, press in the tab and pull it down.  
6. Loosen the screw using a cross-head screwdriver.  
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7. Carefully remove the cutter.  
WARNING: The blade is  
sharp. Be careful when  
removing the cutter.  
8. Dispose of the cutter in accordance with local regulations.  
Installing the New Cutter  
Remove the new cutter from its package, then follow these steps to install it:  
1. Insert the new cutter into the holder. Make sure the cutter pin goes into  
the hole.  
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2. Tighten the screw using a cross-head screwdriver.  
Note: Reinstall the  
optional SpectroProofer if  
necessary, following the  
instructions that came  
with it. Then turn on the  
printer and press the OK  
button.  
3. Align the cover, then press it in until it clicks into place.  
4. Press OK to finish the replacement process. The cutter moves to home  
position.  
5. Run the Cutter Adjustment from the Maintenance Menu on the control  
panel.  
After you print the pattern, put the two cut pieces together and select  
the pattern with the most precise cut between the two colors. Select the  
pattern number on the control panel and press OK.  
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Replacing the Maintenance Tank  
The maintenance tank stores ink that gets flushed from the system during  
the initial ink charge and manual and automatic print head cleaning. When  
the tank is almost full, the message MAINTENANCE TANK NEARLY FULL  
appears on the LCD screen. When the tank is completely full, the printer  
stops working and MAINTENANCE TANK FULL appears on the LCD  
screen.  
You can check how much space remains in the maintenance tank by viewing  
its icon on the control panel, shown below. You can also check its status  
using the menus (see page 146), using your printer software (see page 147),  
or by printing a nozzle check sheet (see page 150).  
Maintenance tank icons  
(only one tank icon  
appears on the  
Pro 7890 LCD screen)  
The icon(s) show the approximate amount of space remaining in the tank(s).  
The Epson Stylus Pro 7890 has one maintenance tank (on the right side),  
and the Pro 9890 has two (one on either side). Replacement tanks are  
available from Epson (part number C12C890191). See page 12 for details.  
The printer will not print if one of the maintenance tanks is full. On the  
Epson Stylus Pro 9890, the right tank is used more than the left. To  
maximize tank life, you can switch the tanks when the right tank reaches  
approximately 40% to 60% of capacity.  
Follow these steps to replace the tank:  
1. If you have the Epson Stylus Pro 9890, check the LCD screen to  
determine which tank needs to be replaced (left or right).  
2. Turn off the printer.  
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3. Grasp the handle at the bottom of the tank (on the side of the printer)  
and gently pull out the maintenance tank. Then place it in the plastic  
bag included with the new tank.  
Caution: Be careful not  
to spill ink from the  
maintenance tank when  
removing it. Hold it upright  
at all times and dispose of  
it carefully.  
4. Insert the new tank.  
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Cleaning the Printer  
To keep your printer working at its best, clean it if it becomes soiled.  
1. If your prints are soiled by ink on the roller, load inexpensive roll paper  
and press d to feed the paper without printing on it. Press d several  
times until the paper is clean.  
2. Turn off the printer and wait until all the lights are off. Then unplug the  
power cord and disconnect the printer from your system.  
Caution: Be careful not  
to touch the gears inside  
the printer.  
3. Open the front cover and use canned air or a soft lint-free cloth to  
carefully clean away any dust or dirt inside the printer.  
4. Clean the area shown below in the direction of the arrows. If necessary,  
dampen the cloth, clean the inside of the printer, then dry it with a soft  
cloth.  
To avoid damaging the  
components as well as  
the case, never use  
alcohol or thinners to  
clean the printer.  
Be careful not to get  
water on the printer  
mechanism or electronic  
components.  
Dont use a hard or  
abrasive brush.  
Dont spray the inside  
of the printer with  
lubricants; unsuitable  
oils can damage the  
mechanism. Contact  
Epson if you think the  
printer needs lubrication.  
Do not touch the gray  
area, roller, or absorption  
pads inside the printer;  
otherwise your prints may  
be soiled.  
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5. If your prints are soiled on the back, wipe the blue area carefully.  
6. If powdery dust has accumulated, use a toothpick or similar tool to  
remove it.  
7. Remove the paper basket. Then clean away any dust or dirt around the  
leg assembly using a soft brush.  
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8. If the outer case is dirty, clean it with a soft, clean cloth dampened with  
mild detergent. Keep the ink cartridge compartments closed to prevent  
water from getting inside.  
9. To wash the paper basket, remove the shafts, then machine wash with  
mild detergent and air dry.  
Transporting or Storing the Printer  
If you are moving the printer a short distance (for example, in the same  
building), you can roll it on its stand (see page 169). To ship the printer a  
longer distance, you should repack it using the original box and packing  
materials. Follow the instructions below to prepare the printer for shipment.  
If you don’t have the original packaging, you can purchase replacement  
packaging from Epson. See page 12 for more information.  
Preparing the Printer for Shipm ent  
1. Turn off the printer and wait until the carriage moves to the home  
position (on the far right) and the P Power light goes off. Then unplug  
the printer.  
2. Remove the following parts:  
Power cord and interface cables  
Paper basket  
All paper or other media  
Optional Auto Take-Up Reel (if installed)  
Optional SpectroProofer Mounter (if installed)  
3. Leave the ink cartridges installed.  
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4. Open the front cover and reinstall the packing material that you  
removed from the print head during setup. Then close the cover.  
Tip: For more secure  
transportation, tape all  
doors and covers shut.  
5. Before you remove the printer from the stand, make sure the casters are  
locked.  
6. Remove the two wing nuts and lock washers securing the printer to the  
stand (underneath the printer). Keep them in a safe place.  
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7. Lift the printer using the hand grips where provided. (See the stickers  
located near the rear hand grips for the correct holding position.)  
WARNING: The printer is  
very heavy. Make sure you  
have four people lift it.  
8. Keep the printer level while moving it. See page 170 for information  
about setting up the printer after transporting it.  
To ship the printer a longer distance, you should repack it using the original  
box and packing materials. If you don’t have the original packaging, you can  
purchase replacement packaging from Epson. See page 12 for more  
information.  
Moving the Printer on the Stand  
Caution: Do not roll the  
printer on angled or  
uneven surfaces.  
When you need to move the printer a short distance, such as within the same  
building, you can roll the printer on its casters.  
1. Make sure the printer is turned off and the carriage is in the home  
position (on the far right). If not, turn the printer back on, wait until the  
carriage moves to the home position, then turn off the printer.  
2. Disconnect the power cord and interface cable.  
3. Remove any paper and close the roll paper cover. Make sure the front  
cover is closed.  
4. Store the paper basket as described on page 80.  
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5. Release the front casters.  
6. Carefully roll the printer to its new location, then lock the casters.  
Setting Up the Printer After Transportation  
Setting up the printer after transporting it is almost identical to setting it up  
for the first time.  
Keep in mind that the first time you start printing after moving the printer,  
the print head nozzles may be clogged—especially if the printer hasn’t been  
turned on for a long time. You may need to run a cleaning cycle (page 148)  
and realign the print head (page 152) to ensure good print quality.  
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As you use your printer, you may occasionally experience a problem. You  
Chapter 7:  
Solving  
Problem s  
can diagnose the problem following the guidelines in this chapter or check  
the FAQs at www.proimaging.epson.com. Then try the most likely solutions  
until the problem is fixed.  
This chapter provides instructions for the following:  
Diagnosing problems  
Checking error messages and lights  
Improving print quality  
Solving operational problems  
Solving miscellaneous printing problems  
Solving paper problems, including clearing paper jams  
Solving problems with the optional Auto Take-Up Reel  
Uninstalling and reinstalling the printer driver  
Diagnosing Problem s  
The printer includes a number of ways to help you diagnose problems:  
To identify the most common problems, check the messages and lights  
on the control panel. See pages 172 through 177 for more information.  
If you’re using the Epson printer driver and Status Monitor utility,  
check your software for error messages. See page 147 for more  
information.  
To determine whether the problem is caused by the printer itself, print a  
status sheet from the control panel. See page 145 for instructions.  
Review the FAQs at www.proimaging.epson.com for possible solutions.  
If none of the suggested solutions in this chapter solve your problem,  
contact Epson as described under “Where To Get Help” on page 13.  
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Checking Error Messages and Lights  
The control panel includes various lights and an LCD screen to indicate the  
status of the printer:  
Paper feed up button  
Paper release (ePlaten)  
light and button  
Paper  
light  
Ink  
light  
Black ink change button  
Power  
light and  
button  
OK button  
Menu button  
Paper cut  
button  
Ink open button  
Paper feed down button  
LCD  
screen  
Pause/reset  
light and button  
Left arrow or paper  
source button  
When your paper runs out, ink is low, or a problem occurs, a message  
appears on the LCD screen, and the lights on the control panel come on or  
flash. The following table lists the messages in alphabetical order and  
includes an explanation and instructions for correcting the problem.  
Message  
Explanation  
Response  
BORDERLESS ERROR  
The borderless setting is  
Press  
to cancel the print job. Change  
selected and paper that doesnt the setting in the printer driver or load  
LOAD A SUPPORTED PAPER  
SIZE OR LOAD PAPER  
CORRECTLY  
support borderless printing is  
loaded.  
different paper.  
The sheet size is not  
recognized.  
Make sure the paper is flat.  
Make sure paper is loaded correctly.  
Paper is not loaded correctly.  
BLACK INK MISMATCH  
CALL FOR SERVICE  
The black ink setting on the  
printer and in the driver do not  
match.  
Cancel the print job or press the  
to change the black ink setting on the  
printer.  
button  
An error has occurred.  
Note the error number, then turn the printer  
off. Then check the power cord connection  
at both ends and turn it back on. If the  
message remains after restarting the printer  
several times, contact Epson as described  
on page 13.  
The number 3000 indicates that  
the power cord is not  
connected correctly.  
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Message  
Explanation  
Response  
CANNOT OPEN INK COVER Something is obstructing the  
Remove the obstruction and press the  
button again.  
indicated ink cover  
CLEANING ERROR  
Head cleaning did not clear the Press  
nozzles.  
to clear the error and run the  
head cleaning utility again. If cleaning  
doesnt start, cancel printing from the  
computer. Then turn the printer off and back  
on again.  
AUTOMATIC HEAD  
CLEANING FAILED  
RETRY?  
YES  
NO  
CLEANING ERROR  
NOT ENOUGH INK OR  
SPACE IN MAINT TANK.  
CONTINUE CLEANING?  
YES (RECOMMENDED)  
NO  
Not enough ink or not enough  
maintenance tank capacity for  
head cleaning.  
Select Yes and replace the cartridge (see  
page 153) or maintenance tank (see  
page 163).  
COMMAND ERROR  
You may be using the wrong  
printer driver.  
Press the  
Pause/reset button to  
cancel the print job and reset the printer.  
Make sure you installed the correct driver  
for your printer.  
CHECK DRIVER SETTINGS  
Damaged data was sent to the  
printer or the data has an  
incorrect command.  
CUTTER UNIT NEARING  
END OF SERVICE LIFE.  
RECOMMEND REPLACING  
THE CUTTER UNIT  
The paper cutter may be dull.  
Replace the paper cutter; see page 159.  
Close the front cover.  
FRONT COVER OPEN  
CLOSE COVER  
Front cover is open.  
F/W INSTALL ERROR  
Firmware update failed.  
Restart the printer, then update the  
firmware again; see page 52.  
UPDATE FAILED RESTART  
THE PRINTER  
INK CARTRIDGE  
The ink cartridge is expended.  
Replace the ink cartridge; see page 153.  
INK LOW REPLACE INK  
CARTRIDGE  
INK CARTRIDGE  
A non-genuine ink cartridge is  
installed.  
Select DECLINE and replace the ink  
cartridge with a genuine Epson ink cartridge;  
see page 153.  
NON-GENUINECARTRIDGE!  
QUALITY OF NON-GENUINE  
INK MAY VARY.  
INK CARTRIDGE  
A non-genuine ink cartridge is  
installed.  
Replace the ink cartridge with a genuine  
Epson ink cartridge; see page 153.  
PLEASE USE GENUINE  
EPSON INK CARTRIDGES  
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Message  
Explanation  
Response  
INK CARTRIDGE ERROR  
REPLACE CARTRIDGE  
Ink cartridge(s) may have a bad Remove and reinstall the ink cartridge; if the  
contact or condensation.  
error remains, replace the cartridge. See  
page 153.  
INK CARTRIDGE ERROR  
You tried to install an ink  
cartridge that cannot be used  
with this printer.  
If you are replacing ink cartridges, check the  
package and product code. Replace the ink  
cartridge with a genuine Epson ink cartridge.  
PLEASE INSTALL THE  
CORRECT CARTRIDGES  
INK COVER OPEN  
CLOSE INK COVER  
INK LOW  
The ink cover or covers are  
open.  
Close the cover(s).  
Ink cartridge(s) are nearly  
Make sure you have replacement cartridges  
expended (printing continues). available; see page 153. Print quality may  
decline when ink is low.  
INK TOO LOW TO CLEAN  
REPLACE INK CARTRIDGE  
INK TOO LOW TO CLEAN  
Not enough ink for head  
cleaning.  
Replace the cartridge(s) before cleaning; see  
page 153.  
Not enough ink for head  
cleaning, but enough for  
printing.  
Replace the cartridge(s) before cleaning; see  
page 153. After cleaning is finished, you can  
re-use the low ink cartridge.  
THE CARTRIDGE BEING  
USED CAN BE INSTALLED  
AGAIN FOR PRINTING  
MAINTENANCE REQUEST  
A printer part may need to be  
replaced soon.  
Note the code number and contact Epson as  
described on page 13.  
MAINTENANCE TANK  
NEARLY FULL  
The maintenance tank is almost Make sure you have a replacement  
full.  
maintenance tank. For the Pro 9890, note  
which tank is nearly full; see page 163.  
MAINTENANCE TANK  
ERROR  
The maintenance tank may be  
incorrectly installed.  
Reinstall the maintenance tank. If the error  
remains, replace the maintenance tank. For  
the Pro 9890, note which tank needs  
replacement; see page 163.  
REPLACE THE  
MAINTENANCE TANK  
MAINTENANCE TANK FULL The maintenance tank is full.  
Replace the maintenance tank. For the  
Pro 9890, note which tank is full; see  
page 163.  
REPLACE THE  
MAINTENANCE TANK  
NO CARTRIDGE  
Ink cartridge(s) not installed, or Install ink cartridge(s); see page 153. Do not  
an incorrect cartridge is  
installed.  
reinstall the incorrect cartridge.  
INSTALL INK CARTRIDGE  
NO MAINTENANCE TANK  
Maintenance tank is not  
installed.  
Make sure the maintenance tank is fully  
inserted. For the Pro 9890, note which tank  
is missing; see page 163.  
INSTALL THE  
MAINTENANCE TANK  
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Message  
Explanation  
Response  
NOT ENOUGH EMPTY  
SPACE  
The maintenance tank is too  
full for head cleaning.  
Replace the maintenance tank; see  
page 163.  
REPLACE THE RIGHT SIDE  
MAINTENANCE TANK  
NOZZLE CHECK ERROR  
Auto cleaning cannot be  
performed.  
Press the button to clear the error, then try  
cleaning again. If necessary, cancel cleaning  
from the computer, then restart the printer.  
PRESS THE  
BUTTON  
NOZZLE CLOG DETECTED  
Not enough ink or maintenance Select YES, then follow the instructions to  
tank capacity for head cleaning. replace the ink cartridge or maintenance  
tank.  
NOT ENOUGH INK OR  
SPACE IN MAINT TANK  
PAPER CUT ERROR  
Roll paper was not cut  
correctly.  
Press the  
cover. Remove the uncut paper.  
button and open the front  
REMOVE UNCUT PAPER  
The cutter may be blunt or  
incorrectly installed.  
Reinstall or replace the cutter if necessary;  
see page 159.  
PAPER EJ ECT ERROR  
Roll paper is used with the cut Press the  
sheet setting.  
button and remove the paper.  
REMOVE PAPER FROM  
PRINTER  
PAPER ERROR  
Paper is not loaded correctly.  
Press the  
correctly.  
button, then reload paper  
button and remove the  
LOAD PAPER CORRECTLY  
PAPER J AM  
Paper has jammed in the  
printer.  
Press the  
jammed paper; see page 185 for more  
information.  
REMOVE PAPER  
PAPER LOW  
The paper roll is almost  
finished.  
Replace the roll.  
PAPER OUT  
No paper is loaded.  
Load paper.  
LOAD PAPER  
The  
button has been  
Press the  
Press the  
button, then load paper.  
pressed with no paper loaded.  
Paper ran out during printing.  
button and remove the roll  
paper core. Then load another roll.  
PAPER RELEASED  
LOAD PAPER  
The  
pressed.  
button has been  
Load paper, then press the button.  
PAPER SENSOR ERROR  
The paper is not detected.  
Press the  
button to clear the error,  
then select the right paper.  
PRESS THE  
BUTTON  
LOAD DIFFERENT PAPER  
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Message  
Explanation  
Response  
PAPER SETTING ERROR  
The paper source selected in  
the printer driver and the  
control panel do not match.  
Check the Paper Source settings and make  
sure the paper is loaded correctly.  
CHECK THE PAPER SOURCE  
IN THE DRIVER SETTINGS  
AND LOAD PAPER  
CORRECTLY  
PAPER SIZE ERROR  
LOAD CORRECT PAPER SIZE  
PAPER SKEW  
The loaded paper size does not Make sure the paper size matches the size  
match the size of the image.  
of the image.  
Paper is not loaded straight.  
Press the  
button and make sure the  
paper is loaded straight.  
LOAD PAPER PROPERLY  
PRINTER ERROR  
You tried to print while an error Press the P Power button to turn off the  
condition was present. printer, then turn it back on.  
RESTART THE PRINTER  
Auto Take-Up Reel Error Messages  
If you have the optional Automatic Take-Up Reel System, check the  
following list for error messages that might appear:  
Message  
Explanation  
Response  
TAKE-UP DISCONNECTED  
The Auto Take-up Reel is not  
installed correctly.  
Turn the printer off, then install the Auto  
Take-up Reel correctly. See page 199.  
SET AUTO TAKE-UP REEL  
SYSTEM IN PRINTER AND  
RESTART THE PRINTER  
TAKE-UP DISCONNECTED  
DO YOU CONTINUE?  
The Auto Take-up Reel is not  
installed correctly.  
Select YES to continue printing without  
using the Auto Take Up Reel. Or, select NO,  
turn the printer off, then connect the Auto  
Take-up Reel (see page 199) and restart the  
printer.  
TAKE-UP ERROR  
Paper is not loaded on the reel Press the  
button and load the paper  
correctly.  
correctly; see page 200.  
CHECK THE STATUS OF  
AUTO TAKE-UP REEL UNIT  
AND RESTART THE  
PRINTER  
TAKE-UP ERROR  
The Auto Take-up Reel is not  
winding paper.  
Make sure nothing is obstructing the  
sensor. Press the  
button and load the  
IS ANYTHING  
paper correctly; see page 200.  
OBSTRUCTING THE  
TAKE-UP REEL SENSOR  
SYSTEM?  
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Im proving Print Quality  
You can often improve print quality by doing the following:  
Run a nozzle check and cleaning cycle. See page 148 for instructions.  
Align the print head. See page 152 for instructions.  
When you send a print job, make sure your print options are set  
correctly. For more information, see page 85 (Mac OS X) or page 107  
(Windows).  
If none of these suggestions help, try the solutions in the following table.  
Problem  
Solution  
Your print has horizontal  
banding.  
Check the ink indicators and light to see if you are low on ink. (If you replace  
ink cartridges with the printer turned off, the ink indicators will not be  
accurate.) Replace ink cartridges if necessary, as described on page 153.  
Run a nozzle check and cleaning cycle. See page 148 for instructions.  
Turn off the High Speed setting.  
Make sure the Media Type setting in the printer software is correct.  
If you’re using cut sheet media, make sure the printable side is face up.  
Choose a higher resolution, such as SuperPhoto - 2880x1440dpi.  
If you’re using a third-party RIP and non-Epson media, see if the RIP provides  
a method for adjusting the paper feed.  
Try adjusting your advanced media control settings (page 94 for Mac OS X) or  
paper configuration settings (page 126 for Windows). Check these settings:  
Make sure the Paper Thickness setting is correct for your paper.  
Use the Paper Feed Adjustm ent to tune out banding. Reduce the value for  
white lines, and increase it for overlapping dark lines.  
If you’ve created a custom paper configuration, be sure to return the setting  
to standard (STD) when youre done using it. See page 83.  
Your print has vertical  
banding.  
Turn off the High Speed setting.  
Align the print head; see page 152.  
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Problem  
Solution  
Your print is grainy, or has  
misregistration or ghosting.  
Check the ink indicators and light to see if you are low on ink. (If you replace  
ink cartridges with the printer turned off, the ink indicators will not be  
accurate.) Replace ink cartridges if necessary, as described on page 153.  
Run a nozzle check and cleaning cycle. See page 148 for instructions.  
Align the print head, as described on page 152.  
Make sure the Media Type setting in the printer software is correct.  
If you’re using cut sheet media, make sure the printable side is face-up.  
Choose a higher resolution, such as 2880 dpi.  
Turn off the High Speed setting.  
You may need to adjust your advanced media control settings (page 94 for Mac  
OS X) or paper configuration settings (page 126 for Windows). Check these  
settings:  
Make sure Paper Thickness setting is correct for your paper.  
If you’ve created a custom paper configuration, be sure to return the setting  
to standard (STD) when youre done using it. See page 83.  
Colors are incorrect or  
missing.  
Make sure the Media Type setting in the printer software is correct.  
If you are using the color management features in Photoshop or another  
application, you must turn off color management in the printer driver. See  
page 93 (Mac OS X) or page 114 (Windows).  
Adjust the Color Density setting in the Paper Configuration utility.  
If you’re using a third-party RIP or non-Epson media, custom color profiles  
will give you the best color reproduction.  
If you’re using cut sheet media, make sure the printable side is face-up.  
Run a nozzle check and cleaning cycle; see page 148.  
Check the expiration date printed on each of the ink cartridges. If the  
cartridge is too old, replace it as described on page 153.  
Check the ink indicators and light, and replace ink cartridges if your ink  
supply is low, as described on page 153. (If you replace ink cartridges with  
the printer turned off, the ink indicators will not be accurate.)  
Make sure color settings in your application or printer software are correct.  
178  
S o lvin g Pro b le m s | 179  
Problem  
Solution  
Your print has gaps or  
appears faint.  
Check the expiration date printed on each of the ink cartridges. If the  
cartridge is too old, replace it as described on page 153.  
Make sure the Media Type setting in the printer software is correct.  
Run a nozzle check and cleaning cycle (see page 148).  
Check the ink indicators and light and replace ink cartridges if your ink supply  
is low, as described on page 153. (If you replace ink cartridges with the  
printer turned off, the ink indicators will not be accurate.)  
The paper thickness setting is not correct for your paper. Use your printer  
software (page 94 for Mac OS X or page 126 for Windows) to choose the  
correct setting. When youre done printing with a custom paper  
configuration, be sure to return the setting to standard (STD).  
The PLATEN GAP setting is too wide. Use the menu system to change the  
setting to STANDARD, or to NARROW if printing on very thin paper. See  
page 75 for instructions.  
Your print appears blurry or  
smeared.  
Make sure the Media Type setting in the printer software is correct.  
If you’re printing on non-Epson media, you may need to adjust the paper  
thickness setting, drying time, or color density. Use your printer software  
(page 94 for Mac OS X or page 126 for Windows) to choose the correct  
setting. When youre done printing with a custom paper configuration, be  
sure to return the setting to standard (STD).  
Your paper doesnt meet the required specifications or wasnt stored in a  
dry, humidity-free environment. Load new paper.  
If you’re using cut sheet media, make sure the printable side is face-up.  
Ink has leaked into the paper path. Wipe the paper path area of the printer  
with a soft, clean cloth. See page 165 for cleaning instructions.  
Turn off the High Speed setting.  
The PLATEN GAP setting is too narrow. Use the control panel to change the  
setting to WIDE, WIDER, or WIDEST. See page 75 for instructions.  
Run a nozzle check and cleaning cycle (see page 148).  
You may need to uninstall and reinstall the printer driver (see page 187).  
If ink is smeared on the back of your print, make sure PAPER SIZE CHECK is  
ON in the control panel menu. This prevents printing beyond the edge of the  
paper and soiling the inside of the printer.  
179  
180 | S o lvin g Pro b le m s  
Problem  
Solution  
The bottom edge of your  
print is smeared.  
The paper is curled toward the printable side. Flatten the paper or curl it  
toward the other side.  
Make sure the Media Type setting in your printer software is correct.  
If you’re printing on non-Epson media, you may need to adjust the paper  
thickness setting or drying time. Use your printer software (page 94 for Mac  
OS X or page 126 for Windows) to choose the correct setting. When youre  
done printing with a custom paper configuration, be sure to return the  
setting to standard (STD).  
If printing on thick paper, the PLATEN GAP setting may be incorrect. Use the  
control panel to change the setting to WIDE, WIDER, or WIDEST. See  
page 75 for instructions.  
Solving Operational Problem s  
If you can’t turn the printer on, if it stops printing unexpectedly, or if  
nothing prints, check the following:  
Paper is loaded correctly.  
The printer is plugged securely into a working electrical outlet that’s not  
controlled by a switch or timer.  
The interface cable is securely connected to the printer and your system.  
The voltage supplied by the electrical outlet matches the voltage on the  
printers rating label. If not, turn off the power and unplug the power  
cord immediately. Contact Epson for assistance; see page 13 for details.  
If none of these suggestions help, try the solutions below.  
Problem  
Solution  
The printer stops printing  
unexpectedly.  
If the  
Pause/reset light is flashing, the printer is performing a  
maintenance procedure or waiting for ink to dry. Check the display message  
and lights on the control panel. Wait until the light stops flashing.  
Check the display message and lights on the control panel to see if an error  
has occurred. Follow the instructions for the messages beginning on  
page 172.  
The printer sounds as if its  
printing, but nothing prints.  
Follow the instructions beginning on page 148 to clean the print head.  
Communication between the computer and printer may have been  
momentarily interrupted. Try restarting the computer and printing again.  
180  
S o lvin g Pro b le m s | 181  
Problem  
Solution  
Nothing prints.  
Turn off the printer and computer. Make sure the interface cable is securely  
plugged in. Then restart the printer and computer.  
Make sure the interface cable meets the requirements; see page 13 or 14.  
The printer port setting doesnt match the printer connection port  
(Windows).  
Window s 7 and Window s Vista: Click  
> Control Panel > Hardware  
and Sound > Printers. Right-click the icon for your printer, then select  
Properties. Click the Ports tab and make sure your printer port is selected.  
Window s XP: Click Start > Control Panel > Printers and Other Hardware  
> Printers and Faxes. Right-click the icon for your printer, then select  
Properties. Click the Ports tab and make sure your printer port is selected.  
Download and install the latest driver for Mac OS X or Windows from the  
Epson website at www.proimaging.epson.com.  
Solving Miscellaneous Printing Problem s  
If your printouts are not what you expected, try the suggestions below:  
Solution  
Problem  
Your print has incorrect or  
garbled characters.  
Make sure your software is installed correctly and the printer is selected.  
Clear any stalled print jobs.  
Turn off the printer and computer. Make sure the interface cable is securely  
plugged in at both ends.  
Your print has incorrect  
margins.  
Check the page size or paper size settings in your application. Make sure  
they are within the printers printable area.  
Make sure the Paper Size and Borderless settings in your printer software  
are correct for the paper youre using.  
Paper is loaded incorrectly. Follow the instructions beginning on page 55 to  
reload the paper. Make sure PAPER SKEW CHECK is ON in the control panel  
menu.  
The ROLL PAPER MARGIN setting on the PRINTER SETUP menu is  
incorrect. See page 213 for more information.  
Your image is inverted.  
Turn off the Mirror Im age setting in your printer software. See page 92  
(Mac OS X) or page 122 (Windows) for instructions.  
181  
182 | S o lvin g Pro b le m s  
Problem  
Solution  
Blank paper is printed.  
Make sure your software is installed correctly and the printer is selected.  
Make sure the Paper Size setting in your printer software is correct for the  
paper youre using.  
Make sure the Paper Source setting in your printer software is correct.  
Align the print head as described on page 152.  
A ruled line on your print  
appears to shift.  
Run a nozzle check and cleaning cycle; see page 148.  
Make sure the Color setting is correct in your printer software.  
Color images print in black  
only.  
The printer continues to feed  
paper after you have  
cancelled a job.  
Press the  
Pause/reset button on the printer to clear any print job data  
in the printers buffer and reset the printer.  
Make sure the paper source is set correctly.  
Roll paper cannot be cut.  
The paper cutter may be dull. Follow the instructions on page 159 to replace  
the cutter.  
Make sure  
appears on the LCD screen. If not, press the l Paper  
Source button to select this setting. Also check the Auto Cut settings in your  
printer software.  
Printing is too slow.  
Turn on the High Speed setting.  
Choose a lower resolution in your printer software for faster printing.  
Clear space on your hard drive or run a defragmentation utility.  
Dont run too many applications at the same time.  
Turn off virtual memory.  
Add RAM to your system.  
Try printing when there is less traffic on the network, or move the printer to a  
different network segment.  
182  
S o lvin g Pro b le m s | 183  
Solving Paper Problem s  
If paper feed or paper jam problems occur frequently, try one or more of the  
following solutions:  
For roll paper, try adjusting the Paper Suction setting. See page 81 for  
more information. You can also adjust this setting through your printer  
driver.  
For heavy or thick media, follow the instructions on page 74 to load the  
media correctly.  
Make sure the paper is not folded, wrinkled, or damp.  
Make sure the printers environment falls within the required  
temperature and humidity range.  
Make sure the paper is not too thick or too thin. See page 55, page 191,  
and page 194 for paper specifications.  
Make sure no foreign objects are inside the paper path.  
Make sure the printer isnt located in a brightly lit area. The paper  
sensors may not operate correctly.  
Make sure the Media Type and Paper Source settings in the printer  
software are correct.  
Make sure the PLATEN GAP setting is correct for the paper or media  
you’re printing on. See page 75 for more information.  
If you’re not using Epson media, use a paper configuration to adjust for  
the papers thickness and drying time; see page 94 (for Mac OS X) or  
page 125 (for Windows).  
183  
184 | S o lvin g Pro b le m s  
Fixing Paper Eject Problem s  
If the paper is curled too tightly to eject properly, make sure the paper guides  
are attached to the printer. There are two paper guides for the Epson Stylus  
Pro 7890 and five for the Pro 9890.  
Attach the guides to the bottom of the printer as shown:  
Epson Stylus Pro 7890  
Epson Stylus Pro 9890  
Do one of the following:  
If you are feeding paper in front of the printer,  
move the guides to the forward position.  
Note: If banding appears  
on your print, leave the  
paper guides in the  
forward position.  
If you are feeding paper backward (under the  
printer), gently squeeze the paper guides and  
push them to the backward position, as shown  
below:  
184  
S o lvin g Pro b le m s | 185  
Clearing Paper J am s  
When roll paper gets jammed in the printer, printing stops and you see a  
PAPER J AM message on the LCD screen. Follow these steps to clear a paper  
jam:  
1. Cut the paper at the paper insertion slot.  
2. Press the  
button to release the paper.  
3. Rewind the paper.  
185  
186 | S o lvin g Pro b le m s  
4. Open the front cover if necessary.  
5. Carefully pull down the jammed paper.  
Caution: To avoid damaging the printer, do not touch the cables around  
the print head or the roller, ink absorption pad, or ink tubes.  
6. Close the front cover, if necessary. Press the P Power button to turn the  
printer off and then back on.  
186  
S o lvin g Pro b le m s | 187  
Solving Problem s With the Optional Auto  
Take-Up Reel  
If you have problems using the optional Auto Take-Up Reel, try these  
solutions:  
Make sure you turned the printer off and then on again after installing  
the Auto Take-Up Reel, and that the cable is securely connected to both  
the printer and Auto Take-Up Reel.  
Make sure the Auto switch is set for the direction in which you loaded  
the paper to be taken up. See page 203 for details.  
Make sure you pressed the printer’s l Paper Source button to select  
(Auto Cut Off).  
If the Sensor light flashes slowly when you are not printing, the sensor  
may be misaligned or there may be an obstacle in the sensor’s beam.  
Make sure nothing is impeding the sensor’s beam.  
If the Sensor light is off, the Auto Take-Up Reel may be turned off or  
the sensor cables may be disconnected. See the installation instructions  
included with the Auto Take-Up Reel.  
Tip: Check the Epson  
Pro Imaging website at  
www.proimaging.epson.  
com for updated drivers  
and utilities that may  
become available.  
Uninstalling and Reinstalling the Printer Driver  
If you need to uninstall and then reinstall the printer driver software for any  
reason, follow the instructions in the appropriate section below.  
Mac OS X  
1. Select System Preferences, then select Print & Fax.  
2. Select your printer, then click the – button.  
3. If you want to reinstall your printer software, restart your Macintosh.  
Then follow the instructions on page 49 to install the software.  
187  
188 | S o lvin g Pro b le m s  
Window s  
1. Do one of the following:  
Windows 7 and Windows Vista: Click  
> Control Panel >  
Uninstall a program . Select EPSON Printer Software in the program  
list.  
Windows XP: Click Start > Control Panel > Add or Rem ove  
Program s. Select EPSON Printer Software in the program list and  
click Change/Rem ove.  
2. Select your printer icon and click OK. Follow the on-screen instructions  
to uninstall your software.  
3. If you want to reinstall your printer software, restart your computer.  
Then follow the instructions on page 50 to install the software.  
188  
189  
Appendix A:  
Specifications  
Clearing Stored Print Inform ation  
Your Epson printer stores various print information for the last 10 jobs  
printed, such as print job name, computer name, date, time, number of  
prints, etc.  
If you wish to clear this information (for example, before selling your Epson  
printer to another party), you may do so by running the printers nozzle  
check pattern 10 times. See “Running the Nozzle Check and Head Cleaning  
Utilities” on page 148.  
Environm ental  
Operation  
Storage  
Tem perature  
50 to 95 °F  
–4 to 104 °F  
(10 to 35 °C)  
(–20 to 40 °C)  
Print quality guarantee:  
59 to 77 °F  
(15 to 25 °C)  
Hum idity  
(without  
condensation)  
20 to 80% RH  
5 to 85% RH  
(stored in shipping  
container)  
Print quality guarantee:  
40 to 60%  
189  
190 | S p e cifica t io n s  
Electrical  
Specification  
Description  
90 V to 264 V  
50 to 60 Hz  
Input voltage range  
Rated frequency range  
Input frequency range  
Rated current  
49.5 to 60.5 Hz  
1.0 A at 120 V  
0.5 A at 220 V  
Power consum ption  
Epson Stylus Pro 7890:  
Approx. 70 W  
Approx. 16 W in low-power mode  
Approx. 1 W or less in power off mode  
Epson Stylus Pro 9890:  
Approx. 80 W  
Approx.16 W in low-power mode  
Approx.1 W or less in power off mode  
Check the label on the back of your printer for voltage information.  
Dim ensions and Weight  
Specification  
Height  
Epson Stylus Pro 7890 Epson Stylus Pro 9890  
48 inches (1218 mm)  
53.4 inches (1356 mm)  
26.26 inches (667 mm)  
48 inches (1218 mm)  
73.4 inches (1864 mm)  
26.26 inches (667 mm)  
Width  
Depth  
Weight  
222 lb (100.9 kg) printer, 298 lb (135.1 kg) printer,  
(without consum ables) stand, and paper basket stand, and paper basket  
Printer Interfaces  
USB (1.1 and 2.0 compatible)  
Ethernet 10/100 BaseT  
190  
S p e cifica t io n s | 191  
Safety Approvals  
Safety standards  
UL 60950-1  
CSA 22.2 No. 60950-1  
EMC  
FCC part 15 subpart B, class B  
CAN/CSA-CEI/IEC CISPR 22 Class B  
Note: Since the quality of  
any particular brand or  
type of paper may be  
changed by the  
Media  
Roll Paper  
manufacturer at any time,  
Epson cannot attest to  
the quality of any  
Maximum roll width  
Epson Stylus Pro 7890: 24 inches (610 mm)  
Epson Stylus Pro 9890: 44 inches (1118 mm)  
non-Epson brand or type  
of paper. Always test  
samples of paper stock  
before purchasing large  
quantities or printing large  
jobs.  
Maximum roll length  
Up to 147.6 feet for 2-inch cored media  
Up to 662.7 feet for 3-inch cored media  
Weight range  
17 to 24 lb (64 to 90 g/sm)  
Paper thickness  
3.15 to 19.7 mil (0.08 to 0.5 mm)  
Handles both 2- and 3-inch cored media  
Roll paper compatibility  
Maximum roll paper  
diameter  
2-inch core: 4 inches (103 mm)  
3-inch core: 6 inches (150 mm)  
191  
192 | S p e cifica t io n s  
Epson Roll Paper Information and ICC Profiles  
Borderless  
printing  
Core  
Paper nam e  
Premium Glossy Photo 10 mil  
Thickness recom m ended diam eter ICC profile*  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
3 inch  
3 inch  
3 inch  
3 inch  
2 inch  
2 inch  
3 inch  
Pro9890_9908_7890_7908_Premium  
GlossyPhotoPaper250_PK.icc  
Paper (250)  
(0.27 mm)  
Premium Semigloss  
Photo Paper (250)  
10 mil  
(0.27 mm)  
Pro9890_9908_7890_7908_Premium  
SemiglossPhotoPaper250_PK.icc  
Premium Luster Photo 10 mil  
Pro9890_9908_7890_7908_Premium  
LusterPhotoPaper260_PK.icc  
Paper (260)  
(0.27 mm)  
Premium Semimatte  
Photo Paper (260)  
10 mil  
(0.27 mm)  
Pro9890_9908_7890_7908_Premium  
SemimattePhotoPaper260_PK.icc  
Premium Glossy Photo 7 mil  
Pro9890_9908_7890_7908_Premium  
GlossyPhotoPaper170_PK.icc  
Paper (170)  
(0.18 mm)  
Premium Semigloss  
Photo Paper (170)  
7 mil  
(0.18 mm)  
Pro9890_9908_7890_7908_Premium  
SemiglossPhotoPaper170_PK.icc  
Enhanced Matte Paper 10 mil  
(0.25 mm)  
Pro9890_9908_7890_7908_Enhanced  
MattePaper_PK.icc  
Pro9890_9908_7890_7908_Enhanced  
MattePaper_MK.icc  
Doubleweight Matte  
Paper  
10 mil  
(0.27 mm)  
Yes  
Yes  
No  
No  
No  
No  
2 inch  
2 inch  
3 inch  
3 inch  
3 inch  
3 inch  
Pro9890_9908_7890_7908_Doubleweight  
MattePaper_MK.icc  
Singleweight Matte  
Paper  
5.5 mil.  
(0.14 mm)  
Pro9890_9908_7890_7908_Singleweight  
MattePaper_MK.icc  
Proofing Paper  
Commercial  
8 mil  
(0.20 mm)  
Pro9890_9908_7890_7908_EpsonProofing  
PaperCommerical_PK.icc  
Proofing Paper White  
Semimatte  
10 mil  
(0.25 mm)  
Pro9890_9908_7890_7908_EpsonProofing  
PaperWhiteSemimatte_PK.icc  
Proofing Paper  
Publication  
8 mil  
(0.20 mm)  
Pro9890_9908_7890_7908_EpsonProofing  
PaperPublication_PK.icc  
Textured Fine Art  
Paper  
14.5 mil  
(0.37 mm)  
Pro9890_9908_7890_7908_TexturedFine  
ArtPaper_PK.icc  
Pro9890_9908_7890_7908_TexturedFine  
ArtPaper_MK.icc  
UltraSmooth Fine Art  
Paper  
12.5 mil  
(0.32 mm)  
No  
3 inch  
Pro9890_9908_7890_7908_UltraSmooth  
FineArtPaper_PK.icc  
Pro9890_9908_7890_7908_UltraSmooth  
FineArtPaper_MK.icc  
192  
S p e cifica t io n s | 193  
Borderless  
printing  
Core  
Paper nam e  
Thickness recom m ended diam eter ICC profile*  
Watercolor Paper -  
Radiant White  
11 mil  
(0.29 mm)  
No  
3 inch  
Pro9890_9908_7890_7908_Watercolor  
PaperRadiantWhite_PK.icc  
Pro9890_9908_7890_7908_Watercolor  
PaperRadiantWhite_MK.icc  
Enhanced Synthetic  
Paper  
5 mil  
(0.12 mm)  
No  
No  
No  
2 inch  
2 inch  
2 inch  
Pro9890_9908_7890_7908_Enhanced  
SyntheticPaper_MK.icc  
Enhanced Adhesive  
Synthetic Paper  
7 mil  
(0.17 mm)  
Pro9890_9908_7890_7908_Enhanced  
AdhesiveSyntheticPaper_MK.icc  
Canvas  
18 mil  
(0.46 mm)  
Pro9890_9908_7890_7908_Canvas_PK.icc  
Pro9890_9908_7890_7908_Canvas_MK.icc  
*
Profiles ending with PK are for use with Photo Black ink; those with MK are for use with Matte Black ink.  
193  
194 | S p e cifica t io n s  
Cut Sheets  
Weight range  
17 lb (64 g/m2) bond up to posterboard  
Epson Cut Sheet Paper Sizes  
Size group  
Size nam e  
Measurem ents  
A Series  
A4  
8.3 × 11.7 inches  
(210 × 297 mm)  
A3  
11.7 × 16.5 inches  
(297 × 420 mm)  
Super A3/B  
A2  
13 × 19 inches  
(329 × 483 mm)  
16.5 × 23.4 inches  
(420 × 594 mm)  
A1  
23.4 × 33.1 inches  
(594 × 841 mm)  
Super A1  
A0*  
24 × 36 inches  
(610 × 910 mm)  
33.1 × 44 inches  
(841 × 1189 mm)  
Super A0*  
Letter  
US B  
36 × 50.9 inches  
(914 × 1292 mm)  
US-ANSI  
8.5 × 11 inches  
(216 × 279 mm)  
11 × 17 inches  
(279 × 430 mm)  
US C  
17 × 22 inches  
(430 × 559 mm)  
US D  
22 × 34 inches  
(559 × 864 mm)  
US E*  
34 × 44 inches  
(864 × 1120 mm)  
194  
S p e cifica t io n s | 195  
Measurem ents  
Size group  
Size nam e  
US-ARCH  
ARCH A  
9 × 12 inches  
(229 × 305 mm)  
ARCH B  
12 × 18 inches  
(305 × 457 mm)  
ARCH C  
18 × 24 inches  
(457 × 610 mm)  
ARCH D  
24 × 36 inches  
(610 × 910 mm)  
ARCH E*  
36 × 48 inches  
(910 × 1219 mm)  
B Series  
B5  
7.2 × 10.1 inches  
(182 × 257 mm)  
B4  
10.1 × 14.2 inches  
(257 × 364 mm)  
B3  
14.2 × 20.3 inches  
(364 × 515 mm)  
B2  
20.3 × 28.7 inches  
(515 × 728 mm)  
B1*  
28.7 × 40.5 inches  
(728 × 1030 mm)  
B1 Landscape*  
40.5 × 28.7 inches  
(1030 × 728 mm)  
B0  
40.5 × 57.3 inches  
(1030 × 1456 mm)  
Super B0*  
44 × 62.2 inches  
(1118 × 1580 mm)  
Photo Series  
8 × 10 inches  
(203 × 254 mm)  
10 × 12 inches  
(254 × 305 mm)  
11 × 14 inches  
(279 × 356 mm)  
12 × 12 inches  
(305 × 305 mm)  
16 × 20 inches  
(406 × 508 mm)  
195  
196 | S p e cifica t io n s  
Size group  
Size nam e  
Measurem ents  
Others  
24 × 30 inches  
(610 × 762 mm)  
30 × 40 inches*  
(762 × 1016 mm)  
36 × 44 inches*  
(914 × 1118 mm)  
11.8 × 15.7 inches  
(30 × 40 cm)  
15.7 × 23.6 inches  
(40 × 60 cm)  
23.6 × 35.4 inches  
(60 × 90 cm)  
*
Epson Stylus Pro 9890 only  
196  
S p e cifica t io n s | 197  
Note: Borderless printing  
on these papers is  
Epson Cut Sheet Paper Information and ICC Profiles  
recommended on the  
right and left sides only.  
Paper nam e  
Thickness ICC profile*  
10 mil Pro9890_9908_7890_7908_Premium  
Premium Photo  
Paper Semi-gloss  
(0.27 mm) SemiglossPhotoPaper_PK.icc  
Premium Photo  
Paper Glossy  
10 mil Pro9890_9908_7890_7908_Premium  
(0.27 mm) GlossyPhotoPaper_PK.icc  
Ultra Premium Photo 10 mil  
Pro9890_9908_7890_7908_Premium  
Paper Luster  
(0.27 mm) LusterPhotoPaper_PK.icc  
Ultra Premium  
Presentation Paper  
Matte  
10 mil  
Pro9890_9908_7890_7908_ArchivalMatte  
(0.26 mm) Paper_PK.icc  
Pro9890_9908_7890_7908_ArchivalMatte  
Paper_MK.icc  
Watercolor Paper  
Radiant White  
11 mil  
Pro9890_9908_7890_7908_Watercolor  
(0.29 mm) PaperRadiantWhite_PK.icc  
Pro9890_9908_7890_7908_Watercolor  
PaperRadiantWhite_MK.icc  
Proofing Paper  
10 mil  
Pro9890_9908_7890_7908_EpsonProofing  
White Semimatte  
(0.25 mm) PaperWhiteSemimatte_PK.icc  
Singleweight Matte  
Paper  
5.5 mil  
Pro9890_9908_7890_7908_Singleweight  
(0.14 mm) MattePaper_MK.icc  
Presentation Paper  
Matte  
5 mil  
Pro9890_9908_7890_7908_PhotoQuality  
(0.12 mm) InkJetPaper_MK.icc  
UltraSmooth Fine Art 18 mil  
Pro9890_9908_7890_7908_UltraSmooth  
Paper  
(0.46 mm) FineArtPaper_PK.icc  
Pro9890_9908_7890_7908_UltraSmooth  
FineArtPaper_MK.icc  
Velvet Fine Art Paper 19 mil  
Pro9890_9908_7890_7908_VelvetFineArt  
(0.48 mm) Paper_PK.icc  
Pro9890_9908_7890_7908_VelvetFineArt  
Paper_MK.icc  
Textured Fine Art  
Paper  
26 mil  
Pro9890_9908_7890_7908_TexturedFine  
(0.67 mm) ArtPaper_PK.icc  
Pro9890_9908_7890_7908_TexturedFine  
ArtPaper_MK.icc  
Enhanced Matte  
Posterboard  
51 mil  
(1.3 mm)  
Pro9890_9908_7890_7908_Enhanced  
MattePosterBoard_PK.icc  
Pro9890_9908_7890_7908_Enhanced  
MattePosterBoard_MK.icc  
*
PK profiles are for Photo Black ink; MK profiles are for Matte Black ink.  
197  
198 | S p e cifica t io n s  
Printable Area  
Default roll paper margins are 0.59 inch (15 mm) top and bottom, and  
0.12 inch (3 mm) right and left. Using the menu system, you can set all the  
margins to 15 mm or 3 mm, or set the top margin to 35 mm. See page 213  
for details.  
Note: We recommend  
that you use genuine  
Epson cartridges and do  
not refill them. The use of  
other products may affect  
your print quality and  
could result in printer  
damage.  
The borderless printing feature allows edge-to-edge printing on some media.  
Ink Cartridges  
Cartridge life  
2 years from production date if unopened;  
within 6 months after opening package  
Yields vary considerably  
based on images printed,  
print settings, paper type,  
frequency of use, and  
temperature. For print  
quality, a small amount of  
ink remains in the  
Temperature (storage) –4 to 104 °F (–20 to 40 °C); 1 month at 104 °F  
(40 °C); installed or uninstalled  
Capacity  
Weight  
700, 350, or 150 ml  
150 ml: approximately 0.84 lb (381 g)  
350 ml: approximately 1.46 lb (662 g)  
700 ml: approximately 2.43 lb (1102 g)  
cartridge after the  
replace cartridge”  
indicator comes on. The  
printer ships with full  
cartridges and part of the  
ink from this first set of  
cartridges is used for  
priming the printer.  
For best printing results,  
use up a cartridge within  
six months of opening the  
package.  
198  
199  
If you want to print multiple images on roll paper and have the printouts  
rolled up automatically, you can use the optional Auto Take-Up Reel  
(Epson Stylus Pro 9890 only).  
Appendix B:  
Using the  
Optional Auto  
Take-Up Reel  
To install the Auto Take-Up Reel, follow the instructions in the manual that  
came with it.  
You can wind your printed media either forward (with the printed surface  
outside), or backward (with the printed surface inside).  
Note: Epson  
Doubleweight or  
Singleweight Matte paper  
should be wound forward.  
Winding forward  
Winding backward  
The table below describes the status of the Auto Take-Up Reel as indicated  
by the Sensor light.  
Sensor light status  
On  
Description  
Ready to use.  
Operating  
Flashing rapidly  
Flashing slowly  
Flashing very slowly  
Power-saving mode  
The Auto Take-Up Reel has an error and stopped  
working; check the installation and see page 187 for  
additional solutions.  
Off  
Turned off.  
Sensor  
light  
199  
200 | Us in g t h e Op t io n a l Au t o Ta ke -Up Re e l  
Loading Roll Paper Onto the Take-Up Reel  
Before you load roll paper onto the take-up reel core, check the following:  
Turn off the Auto Take-Up Reel to avoid injury.  
WARNING: Make sure  
the Auto Take-Up Reel is  
installed properly and is  
turned off before loading  
paper. If it is installed  
incorrectly or operates  
unexpectedly, bodily  
injury may occur.  
Make sure that the leading edge of the roll paper is straight.  
1. Plug in the power cord.  
2. Make sure the printer is on and the Auto Take-up Reel icon appears  
on the LCD screen.  
3. Make sure that the roll paper is loaded in the printer properly. For  
instructions, see page 57.  
4. Press the l button to select  
(Auto Cut Off).  
5. Press the d button to feed the roll paper out of the printer.  
Continue with the steps in the next section if you want to wind your prints  
forward, or page 202 if you want to wind your prints backward.  
200  
Us in g t h e Op t io n a l Au t o Ta ke -Up Re e l | 201  
Winding Prints Forw ard  
1. Tape the leading edge of the paper to the take-up reel core in three  
places.  
2. Press the d button to feed the paper forward and create some slack.  
3. Set the Manual switch on the Auto Take-Up Reel to Forward and hold  
it long enough to take up at least three turns of paper onto the reel.  
Make sure adequate slack remains between the roll paper and the  
take-up reel.  
Note: When printing on  
Singleweight Matte Paper  
at least 24 inches wide,  
place the tensioner in the  
slack area to ensure good  
print quality.  
201  
202 | Us in g t h e Op t io n a l Au t o Ta ke -Up Re e l  
Winding Prints Backw ard  
1. Wind the bottom of the roll paper around the back of the reel as shown  
below, then tape the leading edge of the paper to the reel in three places.  
2. Press the d button to feed the paper forward and create some slack.  
3. Set the Manual switch on the Auto Take-Up Reel to Backward to take  
up at least three turns of paper onto the reel. Make sure adequate slack  
remains between the roll paper and the take-up reel.  
202  
Us in g t h e Op t io n a l Au t o Ta ke -Up Re e l | 203  
Printing Using the Auto Take-Up Reel  
Once the Auto Take-Up Reel is installed and paper is attached to it, you can  
use it to take up your prints.  
WARNING: Do not touch  
the Auto Take-Up Reel  
while it is operating; doing  
so may result in injury.  
1. Set the Auto switch to Forward or Backward, depending on how you  
set up the paper.  
Turn off the Auto Take-Up  
Reel before removing the  
reel; if the reel operates  
unexpectedly, bodily  
injury may occur.  
2. Send a print job to the printer. The Auto Take-Up Reel takes up the roll  
paper 1/4 to 1/2 turn at a time.  
3. When you are ready to remove your prints, set the Auto switch to Off.  
4. Press the  
button on the printer to cut the paper.  
203  
204 | Us in g t h e Op t io n a l Au t o Ta ke -Up Re e l  
5. To remove your prints, turn the lever to unlock the reel, and then slide it  
left. Support the reel with one hand to keep it from falling.  
6. Remove the take-up reel core from the paper stop on both ends of the  
reel.  
Reversing the Paper Stops for a 2-inch Paper Reel Core  
You can use a 2-inch roll paper core (after the paper is used up) in the auto  
take-up reel. First you need to reverse the paper stops.  
3"  
2"  
1. Remove the paper stop from the drive unit by pinching the clips.  
204  
Us in g t h e Op t io n a l Au t o Ta ke -Up Re e l | 205  
2. Reverse the paper stop so that the smaller knob is on the outside. Then  
pinch the clip and reinstall the paper stop on the drive unit.  
3. Remove the paper stop from the movable unit by pinching the knob.  
205  
206 | Us in g t h e Op t io n a l Au t o Ta ke -Up Re e l  
4. Reverse the paper stop so that the smaller knob is on the outside. Then  
pinch the knob and reinstall the paper stop on the movable unit.  
Installing a Take-Up Reel Core  
1. Make sure the lock lever is released. Then slide the movable paper stop  
all the way to the left.  
206  
Us in g t h e Op t io n a l Au t o Ta ke -Up Re e l | 207  
2. Slip one end of the take-up reel core over the paper stop on the drive  
unit.  
3. Insert the paper stop on the movable unit into the other end of the core.  
207  
208 | Us in g t h e Op t io n a l Au t o Ta ke -Up Re e l  
4. Turn the lever to the front to lock the movable unit.  
208  
209  
This Appendix summarizes the functions of the control panel’s lights and  
Appendix C:  
Control Panel  
buttons (below), describes the informational messages and icons you may see  
on the LCD screen (see page 212), and lists the available menu settings (see  
page 213).  
Control Panel Buttons and Lights  
Paper feed up button  
Paper release (ePlaten)  
light and button  
Paper  
light  
Ink  
light  
Black ink change button  
Power  
light and  
button  
OK button  
Menu button  
Paper cut  
button  
Ink open button  
Paper feed down button  
LCD  
screen  
Pause/reset  
light and button  
Left arrow or paper  
source button  
Buttons  
Button  
Description  
P Power  
Turns the printer on and off  
Stops printing temporarily  
Pause/reset  
Restarts printing when printing was paused  
In menu mode, returns the printer to READY state  
When held for 3 seconds, deletes the print job  
Accesses the printer menus  
r Menu  
Selects menus and settings within menu mode  
During printing, enters the PRINTER STATUS menu  
l Paper Source  
Selects the paper source ( sheet,  
On, or roll/Auto Cut Off)  
roll/Auto Cut  
Goes back to previous menu within menu mode  
209  
210 | Co n t ro l Pa n e l  
Button  
Description  
d Paper feed Down  
Feeds the paper forward. Press and hold to feed paper  
faster.  
When paper is unlocked, reduces paper suction  
Changes setting parameters within menu mode  
Feeds the paper backward  
u Paper feed Up  
When paper is unlocked, increases paper suction  
Changes setting parameters within menu mode  
Executes setting changes within the menu system  
OK  
When held for 3 seconds when  
ejects the sheet  
sheet is selected,  
When no paper is loaded, displays paper loading  
procedures on the LCD screen  
When held for 3 seconds when the printer is drying ink,  
stops the ink drying process and ejects the paper  
Black ink change Switches from Photo Black to Matte Black and  
vice-versa. For more information, see page 157.  
Ink open  
Opens the selected ink cover  
Paper release or Locks or releases paper in the printer  
ePlaten  
Paper cut  
Cuts roll paper  
210  
Co n t ro l Pa n e l | 211  
Lights  
See “Checking Error Messages and Lights” on page 172 for instructions on  
responding to problems indicated by the printer lights.  
Light  
Description  
P Power  
On: printer is turned on  
Flashing: printer is printing or shutting down  
Off: printer is turned off  
Pause/reset  
On: printer is paused, in Menu mode, or has an error  
Off: printer is ready  
b Paper  
On: no paper is loaded, paper is out, the selected  
paper source does not match the printer driver  
source, or the loaded paper is too thick for print head  
cleaning  
Flashing: paper is jammed or not loaded straight  
B Ink  
On: an ink cartridge is expended, not installed, or not  
compatible with the printer  
Flashing: an ink cartridge is nearly expended  
On: paper is released  
Paper release or  
ePlaten  
Off: paper is locked in the printer  
211  
212 | Co n t ro l Pa n e l  
LCD Screen Icons  
Icon  
Description  
Paper Source icons  
Sheet  
Roll paper with Auto Cut On  
Roll paper with Auto Cut Off  
Platen Gap icons  
Widest  
Wider  
Wide  
Narrow  
Roll paper icons  
Displays when a non-default ROLL PAPER MARGIN setting is  
selected in the PRINTER SETUP menu; see page 213 for details  
Displays when the ROLL PAPER COUNTER setting is turned on  
in the PRINTER SETUP menu; see page 213 for details  
Ink icons  
Ink low (flashing)  
Ink expended, cartridge error, or no cartridge (flashing)  
Maintenance tank icons  
Maintenance tank nearly full  
Maintenance tank full  
Option Usage icons  
Auto take-up reel available  
Auto take-up reel installed but not available  
SpectroProofer available  
SpectroProofer installed but not available  
212  
Co n t ro l Pa n e l | 213  
Menu Setting Sum m ary  
Press the Menu button to enter menu mode and select the settings  
summarized here.  
Menu setting  
Description  
PRINTER SETUP m enu  
PLATEN GAP  
Adjusts the distance from the print head to the  
paper; see page 75 for details.  
STANDARD for most printing  
WIDE or WIDER if images are smeared  
NARROW for thin paper  
WIDEST for thick paper  
PAGE LINE  
Selects whether to print a cut off line between  
pages on roll paper; see page 68 for details.  
ROLL PAPER MARGIN  
Selects the margins for roll papers.  
DEFAULT (15 mm all around)  
TOP/BOTTOM 15 m m (3 mm left/right)  
TOP 35/BOTTOM 15 m m (3 mm left/right)  
3 m m (all around)  
15 m m (all around)  
PAPER SIZE CHECK  
PAPER SKEW CHECK  
Selects whether the printer checks to see if the  
width of the loaded paper matches the width  
selected in your print job (ON is recommended).  
Selects whether the printer alerts you if paper is  
not feeding straight by displaying PAPER SKEW  
on the LCD screen and stopping printing. If you  
select OFF, you do not receive an error even if the  
print job is out of range of the loaded paper.  
REFRESH MARGIN  
Selects whether to automatically leave an extra  
margin area after borderless print jobs.  
AUTO NOZZLE CHECK  
Selects whether to automatically check the print  
head nozzles periodically or before printing each  
print job.  
PRINT NOZZLE PATTERN Selects whether to print a nozzle check pattern on  
every page or every 10 pages.  
CHANGE BLACK INK  
Selects whether to use Photo Black or Matte  
Black ink.  
INITIALIZE SETTINGS  
Resets the PRINTER SETUP menu settings to  
their default settings.  
213  
214 | Co n t ro l Pa n e l  
Menu setting  
Description  
TEST PRINT m enu  
NOZZLE CHECK  
Prints a nozzle check pattern; see page 150 for  
details.  
STATUS SHEET  
Prints a sheet showing the status of various  
printer parts and settings; see page 146 for  
details.  
NETWORK STATUS  
SHEET  
Prints a sheet showing the network settings; see  
the on-screen Network Guide for details.  
JOB INFORMATION  
Prints a sheet showing information about the last  
10 print jobs.  
CUSTOM PAPER  
Prints information about paper configurations you  
have created; see page 81 for details.  
MAINTENANCE m enu  
CUTTER ADJUSTMENT  
CUTTER REPLACEMENT  
Adjusts the cutter position.  
Starts procedure to replace the paper cutter blade;  
see page 159 for details.  
CLEANING  
Starts a print head cleaning cycle: either a normal  
cleaning, 2-color cleaning, or power cleaning; see  
page 151 for details.  
CLOCK SETTING  
Sets the printer date and time settings; see  
page 157 for details.  
PRINTER STATUS m enu (see page 146 for details)  
VERSION  
Displays the printers firmware version number.  
INK LEVEL  
Displays the status of the ink in the cartridges.  
MAINTENANCE TANK  
Displays the status of the maintenance tank or  
tanks.  
JOB HISTORY  
TOTAL PRINTS  
Displays the approximate amount of ink and paper  
used in the last 10 print jobs.  
Displays the total number of pages printed.  
214  
Co n t ro l Pa n e l | 215  
Menu setting  
Description  
PAPER SETUP m enu (see page 57 for details)  
ROLL PAPER REMAINING Sets up the automatic media tracking and  
identification system. When this setting is ON,  
you can also set the ROLL PAPER LENGTH and  
ROLL LENGTH ALERT to keep track of the  
remaining paper. See page 60 for details.  
PAPER TYPE  
Selects the media type loaded in the printer:  
Photo Paper  
Proofing Paper  
Fine Art Paper  
Matte Paper  
Plain Paper  
Others  
CUSTOM PAPER  
NO PAPER SELECTED  
CUSTOM PAPER  
Selects the number for each special paper  
configuration you set in the Custom Paper menu  
CUSTOM PAPER m enu (see page 81 for details)  
PAPER TYPE Selects the media type that is closest to the paper  
you are using:  
Photo Paper  
Proofing Paper  
Fine Art Paper  
Matte Paper  
Plain Paper  
Others  
PLATEN GAP  
Adjusts the distance from the print head to the  
paper.  
STANDARD for most printing  
WIDE or WIDER if images are smeared  
NARROW for thin paper  
WIDEST for thick paper  
THICKNESS PATTERN  
PAPER FEED ADJUST  
Prints a thickness pattern so you can select a  
THICKNESS NUMBER setting for head alignment.  
Adjusts the amount of paper fed during printing to  
help eliminate banding (–0.70 to 0.70% ). Choose a  
lower value if you see white lines on your prints,  
or a higher value if you see dark lines.  
DRYING TIME  
Selects a drying time for ink to avoid smearing  
(from 0 to 10 seconds).  
215  
216 | Co n t ro l Pa n e l  
Menu setting  
Description  
PAPER SUCTION  
Adjusts the suction pressure when printing on thin  
paper or backlight film.  
STANDARD  
–1 to –4  
SET ROLL PAPER  
TENSION  
Raises the tension to prevent wrinkles when  
printing on cloth or thin paper.  
STANDARD  
HIGH  
HIGHER  
REMOVE SKEW  
Reduces paper skew.  
HEAD ALIGNMENT m enu (see page 152 for details)  
PAPER THICKNESS  
Selects the paper type (Epson media) or thickness  
(non-Epson media) for aligning the print head.  
ALIGNMENT  
Selects and starts running print head alignment of  
various types.  
NETWORK SETUP m enu (see the on-screen Netw ork Guide for details)  
NETWORK SETUP  
Select to enable or disable network printing.  
IP ADDRESS SETTING  
Select to set the IP address automatically or  
manually.  
IP, SM, DG SETTING  
Enter the IP address settings, if selecting the  
address manually.  
BONJOUR  
Select the Bonjour network settings, if necessary.  
INIT NETWORK SETTING  
Returns the network settings to their default  
values.  
OPTIONS SETUP m enu  
SpectroProofer  
Displays status of various parts of the  
SpectroProofer and performs device alignment  
after the SpectroProofer is installed.  
Take-up reel  
Displays the version of the Auto Take-up Reel  
installed (Pro 9890 only).  
216  
217  
A
C
Cable  
Index  
Accessories, 12  
Adobe Photoshop, 137 to 143  
Advanced Black and White Photo  
Mac OS X, 99 to 101  
Windows, 123 to 125  
Aligning print head, 152 to 153  
Always spool RAW datatype setting,  
134  
power, 45  
printer, 13, 48 to 49  
problems, 181  
requirements, 13, 14  
Canceling print jobs  
Mac OS X, 103  
Windows, 132  
Auto Cut setting  
Cartridges, see Ink cartridges  
Mac OS X, 96  
Windows, 119  
Checking printer status, 145 to 147  
Cleaning  
Auto Rotate setting, Windows, 119  
Automatic media tracking, 60  
Automatic Take-Up Reel, optional  
ordering, 12  
print head, 148 to 152, 159  
printer, 165  
Coarse Rendering setting, 134  
Color management  
problems, 187  
using, 199 to 206  
Mac OS X, 93 to 94, 99 to 101,  
137 to 140  
profiles, 137 to 143  
Windows, 114 to 116, 123 to 125,  
141 to 143  
Color problems, 178, 182  
ColorSync settings, 94  
Connecting printer, 48 to 49  
Control panel  
B
Banding, 177  
Barcode, 60  
Basket, paper  
SP 7890, 27 to 33  
SP 9890, 34 to 42  
aligning print head, 152 to 153  
buttons, 19, 172, 209 to 210  
changing language, 158 to 159  
changing measurement units,  
158 to 159  
cleaning print head, 150 to 152  
illustration, 19, 172, 209  
ink levels, checking, 145 to 146,  
153 to 154, 212  
lights, 19, 172, 209 to 211  
messages, 172 to 176  
monitoring printer, 172 to 176  
restoring default settings,  
158 to 159  
Black and white photos  
Mac OS X, 99 to 101  
Windows, 123 to 125  
Black ink mode, switching, 157  
Blank pages, 182  
Blurry prints, 179  
Borderless printing  
Mac OS X, 86, 87 to 90  
Windows, 108, 116 to 121  
Buttons, control panel, 19, 172,  
209 to 210  
selecting paper type, 57 to 58  
status check, printing, 145 to 146  
Custom paper size  
Mac OS X, 87 to 90  
Windows, 108, 117, 120 to 121  
217  
218 | In d e x  
Custom Preset  
G
Mac OS X, 101 to 102  
Windows, 129 to 130  
Cut sheet paper  
loading, 72 to 73  
supported sizes, 194 to 196  
Cutter  
Gaps in prints, 179  
Garbled characters, 181  
Ghosting, 178  
Grainy prints, 178  
cutting paper manually, 68  
ordering replacement, 12  
replacing, 159 to 162  
H
Head Alignment menu, 152, 153  
Height of printer, 190  
Help, Epson, 13  
High Speed Copies setting, 133  
High Speed setting  
Mac OS X, 92  
Windows, 111  
Humidity requirements, 189  
D
Date and time setting, 157  
Default settings, restoring, 158 to 159  
Deleting print jobs  
Mac OS X, 103  
Windows, 132  
Depth of printer, 190  
I
Diagnosing problems, 171  
Dimensions of printer, 190  
Documentation, how to use, 11  
ICM setting, 116  
Ink  
icons, 212  
light, 19, 172, 211  
Ink cartridges  
E
checking status, 132, 145 to 147,  
153 to 154  
installing, 46 to 48  
ordering, 154  
Electrical specifications, 190  
Energy consumption, 190  
Environmental specifications, 189  
ePlaten, 19, 209 to 211  
Epson  
replacing, 153 to 156  
safety instructions, 17  
specifications, 198  
Inverted images, 181  
accessories, 12  
help, 13  
media, 55 to 57  
Preferred Limited Warranty Plan,  
13  
EpsonNet Config, 54  
Error messages, 172 to 176  
Error notification, Windows, 135  
Ethernet port, 13, 18, 48, 190  
J
Jams, paper, 185 to 186  
Job history, 146  
L
Language, control panel, 158 to 159  
Layout  
F
Faint prints, 179  
Mac OS X options, 87 to 90  
Windows options, 122 to 123  
Firmware, updating, 52 to 53  
218  
In d e x | 219  
LFP Remote Panel, 52 to 53  
Lights, control panel, 19, 172,  
209 to 211  
Media Type  
Mac OS X, 91, 104 to 105  
Windows, 110, 123, 125 to 128  
Memory, requirements, 13 to 14  
Menus  
Loading  
cut sheet paper, 72 to 73  
roll paper, 57 to 67  
Custom Paper, 81 to 83,  
215 to 216  
Head Alignment, 152, 153, 216  
Maintenance, 152, 159, 214  
Network Setup, 216  
Printer Setup, 150, 213  
Printer Status, 52, 146 to 147, 214  
setting summary, 213 to 216  
Test Print, 146, 214  
M
Mac OS X  
advanced media control settings,  
94 to 95  
basic print options, 87 to 93  
black and white photos, 99 to 101  
borderless printing, 86, 87 to 90  
canceling print jobs, 103  
checking printer status, 147  
color management, 93 to 94,  
99 to 101, 137 to 140  
ColorSync settings, 94  
custom paper size, 87 to 90  
custom preset, 101 to 102  
installing software, 49 to 50  
Media Type setting, 91, 104 to 105  
monitoring print jobs, 103  
page setup options, 87 to 90  
roll paper settings, 96 to 97  
system requirements, 13  
uninstalling software, 187  
Maintenance, 145 to 167  
Maintenance menu, 152, 159  
Maintenance mode, 158 to 159  
Maintenance tank  
Messages, control panel, 172 to 176  
Mirror Image setting  
problems, 181  
Windows, 122  
Monitoring printer  
control panel, 172 to 176  
Mac OS X, 103  
Windows, 132 to 135  
Moving printer, 167 to 170  
N
Network  
configuring software, 54  
connection, 48, 52  
Network Setup menu, 216  
Nozzle check, 148  
O
checking status, 145 to 147  
ordering, 12  
Optional equipment, 12  
replacing, 163 to 164  
Manuals, how to use, 11  
Margins  
P
Page Line setting  
default, 198  
incorrect, 181  
printing without, 86 to 90,  
116 to 121  
control panel, 68  
Mac OS X, 97  
Windows, 119  
Page Rendering Mode setting, 134  
Media tracking, setting up, 60  
219  
220 | In d e x  
Paper  
configuration settings, 81 to 83,  
Photoshop, Adobe, 137 to 143  
Platen Gap setting  
94 to 95, 125 to 128, 179  
custom size, 87 to 90, 108, 117,  
120 to 121  
control panel, 75 to 76  
Mac OS X, 95  
problems, 179  
cut sheet, see Cut sheet paper  
cutting manually, 68  
Epson, 55 to 57  
handling, 55 to 83  
icons, 212  
Windows, 126  
Power cable, 42  
Power cleaning cycle, 151 to 152  
Power consumption, 190  
Power light, 19, 172, 209 to 211  
Preset  
jams, 185 to 186  
light, 172, 211  
Mac OS X, 101 to 102  
Windows, 129 to 130  
Print as Bitmap setting, 134  
Print head  
Mac OS X options, 87 to 90  
non-Epson, 81 to 83  
ordering, 55  
printable area, 198  
problems, 183 to 186  
removing from printer, 69 to 71  
roll, see Roll paper  
aligning, 152 to 153  
checking status, 145 to 146  
cleaning, 148 to 152, 159  
locking for transportation, 168  
unlocking, 44  
sizes, 191, 194 to 196  
specifications, 191 to 198  
suction, 82, 95, 126  
trim lines, 68, 97, 119  
Paper basket  
Print jobs  
canceling, 103, 132  
managing, 103, 132 to 135  
pausing, 103, 132  
SP 7890, 27 to 33  
Print quality  
SP 9890, 34 to 42  
Mac OS X, 92  
storing, 80  
using, 76 to 79  
Paper cutter, see Cutter  
Paper Size setting  
problems, 177 to 180  
Windows, 110 to 111  
Print speed, improving in Windows,  
134  
Mac OS X, 87 to 90  
problems, 181, 182  
Windows, 117, 120 to 121  
Paper Source setting  
icons, 212  
Printable area, 198  
problems, 182  
Windows, 116, 120  
Paper Type, selecting on control  
panel, 57 to 58  
Pause/reset light, 19, 172, 209 to 211  
Pausing print jobs  
Mac OS X, 103  
Windows, 132  
PhotoEnhance, 115  
220  
In d e x | 221  
Printer  
cable, 13, 48  
Problems  
banding, 177  
checking status, 132 to 135,  
145 to 147  
cleaning, 165  
blank paper, 182  
blurry prints, 179  
cable, 181  
connecting, 48 to 49  
default settings, restoring,  
158 to 159  
color, 178, 182  
diagnosing, 171  
faint prints, 179  
dimensions, 190  
garbled characters, 181  
ghosting, 178  
graininess, 178  
inverted image, 181  
margin, 181  
misalignment, 177  
misregistration, 178  
nothing prints, 181  
operational, 180 to 181  
paper, 183 to 186  
firmware update, 52 to 54  
maintaining, 145 to 167  
monitoring, 132 to 135, 147  
mounting on stand, 26  
moving, 167 to 170  
parts, 18  
plugging in, 45  
setting up, 21 to 45  
software, installing, 49 to 52  
software, uninstalling, 187 to 188  
specifications, 189 to 198  
status check, 145 to 147  
storing, 167 to 170  
total print volume, 146  
transporting, 167 to 170  
turning off, 16  
print quality, 177 to 180  
print speed, 134, 182  
printing stops, 180  
roll paper cannot be cut, 182  
smeared prints, 179  
Profiles, color, 137 to 143  
Progress Meter, 132, 133  
weight, 190  
Q
Quality Options, Windows,  
110 to 111  
R
Registering non-Epson media  
control panel, 81 to 83  
Mac OS X, 94 to 95  
Windows, 125 to 128  
Remaining paper setup, 60  
Requirements, system, 13 to 14  
Resolution  
Mac OS X, 92  
Windows, 110  
221  
222 | In d e x  
Roll paper  
cannot be cut, 182  
Super strong cleaning cycle, 159  
Support, Epson, 13  
cutting manually, 68  
loading, 57 to 67  
System requirements, 13 to 14  
Mac OS X settings, 96 to 97  
ordering adapters, 12  
printable area, 198  
T
Take-Up Reel, Auto, see Automatic  
Take-Up Reel, optional  
Technical support, 13  
remaining, 60  
removing from printer, 69 to 71  
Save Roll Paper setting, 97, 117  
tracking, 60  
Temperature requirements, 189  
Test Print menu, 146  
Time and date setting, 157  
Total prints, checking, 146  
Transporting printer, 167 to 170  
Trim lines, printing  
trim lines, 68, 97, 119  
Windows settings, 116 to 119  
S
control panel, 68  
Mac OS X, 97  
Windows, 119  
Safety  
approvals, 191  
instructions, 15 to 17  
Save Roll Paper setting  
Mac OS X, 97  
Troubleshooting, 171 to 188  
U
Windows, 117  
UltraChrome K3 with Vivid Magenta  
ink cartridges, 154  
Setting up printer, 21 to 45  
Software  
Uninstalling software, 187 to 188  
Unit ID number, 13  
USB cable  
installing, 49 to 52  
uninstalling, 187 to 188  
Specifications  
connecting, 49  
port, 190  
electrical, 190  
environmental, 189  
ink cartridges, 198  
paper, 191 to 198  
requirements, 13, 14  
User-defined paper size  
Mac OS X, 87 to 90  
Windows, 108, 117, 120 to 121  
Utility menu  
printable area, 198  
printer, 189 to 198  
SpectroProofer, ordering, 12  
Speed and Progress utility, 132 to 135  
Status Monitor  
Mac OS X, 147, 148  
Windows, 133, 147, 148  
Mac OS X, 147  
Windows, 132 to 135, 147  
Storing printer, 167 to 170  
Stylus Pro 7890, paper basket,  
27 to 33  
Stylus Pro 9890, paper basket,  
34 to 42  
W
Waste ink system, 145 to 147,  
163 to 164  
Weight of printer, 190  
Width of printer, 190  
Suction, 82, 95, 126  
222  
In d e x | 223  
Windows  
basic print options, 109 to 111  
black and white photos, 123 to 125  
borderless printing, 108,  
116 to 121  
canceling print jobs, 132  
checking printer status, 147  
color management, 114 to 116,  
123 to 125, 141 to 143  
custom paper size, 108, 117,  
120 to 121  
custom presets, 129 to 130  
installing software, 50 to 52  
layout options, 122 to 123  
managing print jobs, 132 to 135  
Media Type setting, 110, 123,  
125 to 128  
monitoring preferences, setting,  
135  
paper configuration options,  
125 to 128  
roll paper options, 116 to 119  
Speed and Progress utility,  
132 to 135  
status alerts, 135  
Status Monitor, 132 to 135  
system requirements, 14  
uninstalling software, 188  
user-defined paper size, 108, 117,  
121  
223  
224 | In d e x  
224  

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