Brother HL 5470DWT User Manual

User’s Guide  
Brother Laser Printer  
HL-5470DW  
HL-5470DWT  
HL-6180DW  
HL-6180DWT  
For visually-impaired users  
You can read this manual with Screen Reader ‘text-to-speech’ software.  
You must set up the hardware and install the driver before you can use the machine.  
Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.  
Please read this User’s Guide thoroughly before you use the machine.  
Please visit us at http://solutions.brother.com/ where you can get product support, the latest driver updates and utilities,  
and answers to frequently asked questions (FAQs) and technical questions.  
Note: Not all models are available in all countries.  
HL-6180DW(T) in USA: Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on  
your model page to download the other manuals.  
Version 0  
USA/CAN  
User's Guides and where to find them?  
Which manual?  
What's in it?  
Where is it?  
Printed / In the Box  
Product Safety Guide Read this Guide first. Please read the Safety  
Instructions before you set up your machine. See this  
Guide for trademarks and legal limitations.  
Quick Setup Guide  
Follow the instructions for setting up your machine  
and installing the drivers and software for the  
operating system and connection type you are using.  
Printed / In the Box  
For USA:  
User’s Guide  
Learn the print operations, how to replace  
consumables, and performing routine maintenance. HL-6180DW(T)  
See troubleshooting tips. PDF file / Brother Solutions Center  
Network User's Guide This Guide provides useful information about wired  
and wireless network settings and security settings  
using the Brother machine. You can also find  
HL-5470DW(T)  
PDF file / CD-ROM / In the Box  
supported protocol information for your machine and  
detailed troubleshooting tips.  
For Other Countries:  
PDF file / CD-ROM / In the Box  
Wi-Fi Direct™ Guide  
This Guide provides details on how to configure and PDF file / Brother Solutions Center  
use your Brother machine for wireless printing directly at http://solutions.brother.com/  
from a mobile device supporting the Wi-Fi Direct™  
standard.  
Google Cloud Print  
Guide  
This Guide provides details on how to configure your PDF file / Brother Solutions Center  
Brother machine to a Google account and use  
Google Cloud Print services for printing over the  
Internet from devices using Gmail™ for mobile,  
GOOGLE DOCS™ for mobile and applications for the  
Chrome OS.  
Mobile Print/Scan  
Guide for Brother  
iPrint&Scan  
This Guide provides useful information about printing PDF file / Brother Solutions Center  
JPEG and PDF files from your mobile device and  
scanning from your Brother machine to your mobile  
device when connected on a Wi-Fi network.  
1
2
PDF printing is not supported on Windows® Phone.  
HL-5470DW(T) and HL-6180DW(T) do not support the scanning feature.  
i
   
Using the documentation  
Thank you for buying a Brother machine! Reading the documentation will help you make the most of your  
machine.  
Symbols and conventions used in the documentation  
The following symbols and conventions are used throughout the documentation.  
WARNING indicates a potentially hazardous situation which, if not avoided,  
could result in death or serious injuries.  
WARNING  
Important indicates a potentially hazardous situation which, if not avoided,  
may result in damage to property or loss of product functionality.  
Important  
Prohibition icons indicate actions that must not be performed.  
Electrical Hazard icons alert you to possible electrical shock.  
Fire Hazard icons alert you to the possibility of fire.  
Hot Surface icons warn you not to touch machine parts that are hot.  
Notes tell you how you should respond to a situation that may arise or give tips  
Note  
about how the operation works with other features.  
Bold  
Bold style identifies keys on the machine control panel or computer screen.  
Italicized style emphasizes an important point or refers you to a related topic.  
Courier New font identifies the messages shown on the LCD of the machine.  
Italics  
Courier New  
ii  
Table of Contents  
iii  
iv  
v
Printing Methods  
1
1
1
About this Machine  
1
Front view and Back view  
1
1
7
2
9
3
10  
11  
12  
6
4
5
8
1 Front cover release button  
2 Control panel with a Liquid Crystal Display (LCD)  
3 Face-down output tray support flap (support flap)  
4 Front cover  
5 Paper tray  
6 Power switch  
7 Face-down output tray  
8 Multi-purpose tray (MP tray)  
9 Back cover (Face-up output tray when open)  
10 AC power connector  
11 USB port  
12 10BASE-T / 100BASE-TX / 1000BASE-T port 1  
1
1000BASE-T is available for HL-6180DW(T).  
Note  
Most of the illustrations in this User’s Guide show the HL-5470DW.  
1
       
Printing Methods  
Acceptable paper and other print media  
1
1
Print quality may vary according to the type of paper you are using.  
You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper,  
recycled paper, labels or envelopes.  
For best results, follow the instructions below:  
DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams  
or misfeeds.  
For proper printing, you must choose the same paper size from your software application as the paper in  
the tray.  
Avoid touching the printed surface of the paper immediately after printing.  
Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.  
Recommended paper and print media  
1
Paper Type  
Plain paper  
Item  
Xerox 4200 20 lb  
2
Hammermill Laser Print 24 lb (90 g/m )  
(No specific brand recommended)  
Avery laser labels white #5160  
Recycled paper  
Labels  
Envelopes  
(No specific brand recommended)  
Type and size of paper  
1
The machine feeds paper from the installed standard paper tray, multi-purpose tray or optional lower tray.  
The names for the paper trays in the printer driver and this Guide are as follows:  
Tray and optional unit  
Name  
Tray 1  
Tray 2  
Paper tray  
Optional lower tray unit  
(Standard equipment for  
HL-5470DWT and HL-6180DWT)  
Multi-purpose tray  
MP Tray  
2
           
Printing Methods  
Paper capacity of the paper trays  
Paper size  
1
Paper types  
No. of sheets  
1
Paper Tray  
(Tray 1)  
Letter, A4, Legal,  
Plain paper, Thin paper and  
up to 250 sheets  
B5 (ISO/JIS), Executive, A5, Recycled paper  
A5 (Long Edge), A6,  
20 lb (80 g/m )  
up to 500 sheets  
B6 (ISO), Folio  
20 lb (80 g/m )  
Multi-purpose Tray  
(MP Tray)  
Width: 3 to 8.5 in.  
(76.2 to 215.9 mm)  
Plain paper, Thin paper,  
50 sheets  
2
Thick paper, Thicker paper,  
Bond paper, Recycled paper,  
Envelopes and Labels  
20 lb (80 g/m )  
Length: 5 to 14 in.  
(127 to 355.6 mm)  
3 Envelopes  
Optional Lower Tray Letter, A4, Legal,  
Plain paper, Thin paper and  
up to 500 sheets  
2
B5 (ISO/JIS), Executive, A5, Recycled paper  
(Tray 2)  
20 lb (80 g/m )  
B6 (ISO), Folio  
1
2
3
Folio size is 8.5 in. × 13 in. (215.9 mm x 330.2 mm).  
250 sheets for HL-5470DW(T), 500 sheets for HL-6180DW(T)  
Tray 2 is standard on HL-5470DWT and HL-6180DWT.  
Recommended paper specifications  
1
The following paper specifications are suitable for this machine.  
2
Basis weight  
20-24 lb (75-90 g/m )  
80-110 μm  
Thickness  
Roughness  
Stiffness  
Higher than 20 sec.  
3
90-150 cm /100  
Grain direction  
Volume resistivity  
Long grain  
9
11  
10e -10e ohm  
9
12  
Surface resistivity  
10e -10e ohm-cm  
CaCO (Neutral)  
Filler  
3
Ash content  
Brightness  
Opacity  
Below 23 wt%  
Higher than 80%  
Higher than 85%  
Use paper that is made for plain-paper copying.  
Use paper that is 20 to 24 lb (75 to 90 g/m2).  
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.  
This machine can use recycled paper that meets DIN 19309 specifications.  
(To help you choose which paper to use with this machine, see Important information for choosing your paper  
3
             
Printing Methods  
Handling and using special paper  
1
The machine is designed to work well with most types of xerographic and bond paper. However, some paper  
variables may have an effect on print quality or handling reliability. Always test samples of paper before  
purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep  
the paper flat and away from moisture, direct sunlight and heat.  
1
Some important guidelines when selecting paper are:  
DO NOT use inkjet paper because it may cause a paper jam or damage your machine.  
Preprinted paper must use ink that can withstand the temperature of the machine’s fusing process 392 °F  
(200 °C).  
If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may  
exhibit degraded performance.  
Types of paper to avoid  
1
Important  
Some types of paper may not perform well or may cause damage to your machine.  
DO NOT use paper:  
• that is highly textured  
• that is extremely smooth or shiny  
• that is curled or warped  
1
1
1 A curl of 0.08 in. (2 mm) or greater may cause jams to occur.  
• that is coated or has a chemical finish  
• that is damaged, creased or folded  
• that exceeds the recommended weight specification in this guide  
• with tabs and staples  
• with letterheads using low temperature dyes or thermography  
• that is multipart or carbonless  
• that is designed for inkjet printing  
If you use any of the types of paper listed above, they may damage your machine. This damage is not  
covered under any Brother warranty or service agreement.  
4
 
Printing Methods  
Envelopes  
1
Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may  
have feed and print-quality problems because of the way they have been made. A suitable envelope should  
have edges with straight, well-creased folds. The envelope should lie flat and not be of baggy or flimsy  
construction. You should buy quality envelopes from a supplier who understands that you will be using the  
envelopes in a laser machine.  
1
We recommend that you print a test envelope to make sure the print results are what you want.  
Types of envelopes to avoid  
1
Important  
DO NOT use envelopes:  
• that are damaged, curled, wrinkled or an unusual shape  
• that are extremely shiny or textured  
• with clasps, staples, snaps or tie strings  
• with self-adhesive closures  
• that are of a baggy construction  
• that are not sharply creased  
• that are embossed (have raised writing on them)  
• that were previously printed by a laser machine  
• that are pre-printed on the inside  
• that cannot be arranged neatly when stacked  
• that are made of paper that weighs more than the paper weight specifications for the machine  
• with edges that are not straight or consistently square  
• with windows, holes, cut-outs or perforations  
• with glue on surface as shown in figure below  
• with double flaps as shown in figure below  
• with sealing flaps that are not folded down when purchased  
5
 
Printing Methods  
• with each side folded as shown in figure below  
1
If you use any of the types of envelopes listed above, they may damage your machine. This damage may  
not be covered under any Brother warranty or service agreement.  
Labels  
1
The machine will print on most types of labels designed for use with a laser machine. Labels should have an  
adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.  
Adhesives should not come in contact with any part of the machine, because the label stock may stick to the  
drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the  
labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels  
with spaces may result in labels peeling off and causing serious jams or print problems.  
All labels used in this machine must be able to withstand a temperature of 392 °F (200 °C) for a period of 0.1  
seconds.  
Types of labels to avoid  
1
Do not use labels that are damaged, curled, wrinkled or an unusual shape.  
Important  
• Avoid feeding labels with the carrier sheet exposed because your machine will be damaged. DO NOT feed  
partially used carrier sheets.  
• Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels  
exceeding this specification may not feed or print properly and may cause damage to your machine.  
• DO NOT reuse or insert labels that have previously been used or are missing a few labels on the sheet.  
6
 
Printing Methods  
Unprintable area when printing from a computer  
1
The figures below show maximum unprintable areas. The unprintable areas may vary depending on the  
paper size or settings in the application you are using.  
1
Usage  
Document  
Size  
Top (1)  
Left (2)  
1
Bottom (3)  
Right (4)  
Print  
Letter  
0.16 in.  
0.25 in.  
(4.23 mm)  
(6.35 mm)  
A4  
0.16 in.  
(4.23 mm)  
0.24 in.  
(6.01 mm)  
2
4
Legal  
0.16 in.  
0.25 in.  
(4.23 mm)  
(6.35 mm)  
3
Note  
When using BR-Script3 emulation, the unprintable area around the edges of the paper is 0.16 in.  
(4.23 mm).  
7
 
Printing Methods  
Loading paper  
1
1
Loading paper and print media  
1
The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.  
When you put paper into the paper tray, note the following:  
If your application software supports paper size selection on the print menu, you can select it through the  
software. If your application software does not support it, you can set the paper size in the printer driver or  
by using the control panel keys.  
Loading paper in the standard paper tray and the optional lower tray  
1
You can load up to 250 sheets of paper (HL-5470DW(T)) or up to 500 sheets of paper (HL-6180DW(T)) in  
the standard paper tray (Tray 1). You can also load up to 500 sheets in the optional lower tray (Tray 2) 1.  
Paper can be loaded up to the maximum paper mark (  
) on the right-hand side of the paper tray. (For the  
recommended paper to use, see Acceptable paper and other print media uu page 2.)  
1
Tray 2 is standard on HL-5470DWT and HL-6180DWT.  
Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 2  
1
a Pull the paper tray completely out of the machine.  
8
         
Printing Methods  
b While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper you are  
loading in the tray. Make sure that the guides are firmly in the slots.  
1
1
1
Note  
1
For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out  
the back of the paper tray. (Legal and Folio size paper are not available in some regions.)  
c Fan the stack of paper well to avoid paper jams and misfeeds.  
9
Printing Methods  
d Put paper in the tray and make sure:  
The paper is below the maximum paper mark (  
Over filling the paper tray will cause paper jams.  
The side to be printed on must be face down.  
) (1).  
1
The paper guides touch the sides of the paper so it will feed properly.  
1
e Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.  
f Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each  
page as soon as it comes out of the machine.  
1
10  
Printing Methods  
g Choose the following settings from each drop-down list of the printer driver.  
Paper Size  
1
A4  
B5  
Letter  
B6  
Legal  
Folio  
Executive  
A5  
A5 Long Edge  
A6 (Tray 1 only)  
(Tray 1 only)  
For the acceptable paper sizes, see Type and size of paper uu page 2.  
Media Type  
Plain Paper  
Thin Paper  
Recycled Paper  
Paper Source  
Tray1  
Tray2 (if available)  
For any other settings, see Driver and Software in Chapter 2.  
Note  
The name of options in the drop-down lists may vary depending on your operating system and its version.  
h Send the print data to the machine.  
11  
Printing Methods  
Loading paper in the multi-purpose tray (MP tray)  
1
You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use  
this tray to print on thick paper, bond paper, labels or envelopes. (For the recommended paper to use, see  
1
Printing on plain paper, thin paper, recycled paper and bond paper from the MP tray  
1
a Open the MP tray and lower it gently.  
b Pull out the MP tray support (1) and unfold the flap (2).  
2
1
12  
   
Printing Methods  
c Put paper in the MP tray and make sure:  
The paper stays under the maximum paper mark (1).  
1
The side to be printed on must be face up with the leading edge (top of the paper) in first.  
The paper guides touch the sides of the paper so it will feed properly.  
1
d Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page  
as soon as it comes out of the machine.  
13  
Printing Methods  
e Choose the following settings from each drop-down list of the printer driver.  
Paper Size  
1
A4  
Letter  
A6  
Legal  
B5  
Executive  
B6  
A5  
A5 Long Edge  
Folio  
3 x 5  
Customized paper size  
1
You can define your original paper size by choosing User Defined... in Windows® printer driver, PostScript Custom Page Size in  
BR-Script printer driver for Windows®, or Custom Page Sizes in Macintosh printer drivers.  
For the acceptable paper sizes, see Type and size of paper uu page 2.  
Media Type  
Plain Paper  
Thin Paper  
Recycled Paper  
Bond Paper  
Paper Source  
MP Tray  
For any other settings, see Driver and Software in Chapter 2.  
Note  
The name of options in the drop-down lists may vary depending on your operating system and its version.  
f Send the print data to the machine.  
14  
 
Printing Methods  
Printing on thick paper, labels and envelopes from the MP tray  
1
Before loading, press the corners and sides of the envelopes to make them as flat as possible.  
1
a Open the back cover (face-up output tray).  
b Open the MP tray and lower it gently.  
c Pull out the MP tray support (1) and unfold the flap (2).  
2
1
15  
 
Printing Methods  
d Put paper, labels or envelopes in the MP tray. Make sure:  
The number of envelopes in the MP tray does not exceed 3.  
The paper, labels or envelopes stay under the maximum paper mark (1).  
The side to be printed on must be face up.  
1
1
e Choose the following settings from each drop-down list of the printer driver.  
Paper Size  
<For printing thick paper or labels>  
A4  
Letter  
A6  
Legal  
Executive  
B6  
A5  
A5 Long Edge  
Folio  
B5  
3 x 5  
Customized paper size  
<For Printing envelopes>  
Com-10  
DL  
C5  
Monarch  
Customized paper size  
1
You can define your original paper size by choosing User Defined... in Windows® printer driver, PostScript Custom Page Size in  
BR-Script printer driver for Windows®, or Custom Page Sizes in Macintosh printer drivers.  
For the acceptable paper sizes, see Type and size of paper uu page 2.  
16  
 
Printing Methods  
Media Type  
<For printing thick paper>  
1
Thick Paper  
Thicker Paper  
<For printing labels>  
Label  
<For Printing envelopes>  
Envelopes  
Env. Thin  
Env. Thick  
Paper Source  
MP Tray  
For any other settings, see Driver and Software in Chapter 2.  
Note  
• The name of options in the drop-down lists may vary depending on your operating system and its version.  
• When you use Envelope #10, choose Com-10 (for Windows®) or #10 Envelope (for Macintosh) from the  
Paper Size drop-down list.  
• For other envelopes that are not listed in the printer driver, such as Envelope #9 or Envelope C6, choose  
User Defined... (for Windows® printer driver), PostScript Custom Page Size (for BR-Script printer driver  
for Windows®) or Custom Page Sizes (for Macintosh printer driver).  
f Send the print data to the machine.  
Note  
• Remove each envelope as soon as it has been printed. Stacking the envelopes may cause them to jam  
or curl.  
• If envelopes or thick paper get smudged during printing set the Media Type to Env. Thick or  
Thicker Paper to increase the fixing temperature.  
• If the envelopes are creased after they are printed, see Improving the print quality uu page 151.  
• If your thick paper curls during printing, put only one sheet at a time in the MP tray.  
• Envelope joints that are sealed by the manufacturer should be secure.  
• All sides of the envelope should be properly folded without wrinkles or creases.  
g Close the back cover (face-up output tray).  
17  
Printing Methods  
Duplex (2-sided) printing  
1
1
The supplied printer drivers all enable duplex printing. For more information about how to choose the settings,  
see the Help text in the printer driver.  
Guidelines for printing on both sides of the paper  
1
If the paper is thin, it may wrinkle.  
If paper is curled, straighten it and put it back in the paper tray. If the paper continues to curl, replace the  
paper.  
If the paper is not feeding properly, it may be curled. Remove the paper and straighten it. If the paper  
continues to curl, replace the paper.  
When you use the manual duplex function, it is possible that there may be paper jams or poor print quality.  
(If there is a paper jam, see Paper jams uu page 134. If you have a print quality problem, see Improving  
Note  
Make sure that the paper tray is completely inserted in the machine.  
18  
   
Printing Methods  
Automatic duplex printing  
1
If you are using the Macintosh Printer Driver, see Duplex (2-sided) Printing uu page 64.  
1
Automatic duplex printing with the Windows® printer driver  
1
a Choose the following settings from each menu of the printer driver.  
Paper Size  
Letter  
Legal  
Folio  
Media Type  
Plain Paper  
Recycled Paper  
MP Tray  
Thin Paper  
Tray2 (if available)  
Paper Source  
Tray1  
Duplex / Booklet  
Duplex  
Duplex Type in Duplex Settings  
There are four options for each orientation. (See Duplex / Booklet uu page 29.)  
Binding Offset in Duplex Settings  
You can specify the offset for binding. (See Duplex / Booklet uu page 29.)  
Note  
• You should use plain paper, recycled paper or thin paper. Do not use bond paper.  
• The name of options in the drop-down lists may vary depending on your operating system and its version.  
For any other settings, see Driver and Software in Chapter 2.  
b Send the print data to the machine. The machine will print on both sides of the paper automatically.  
19  
 
Printing Methods  
Automatic duplex printing with the BR-Script printer driver for Windows®  
1
a Choose the following settings from each menu of the printer driver.  
Paper Size  
1
Letter  
Legal  
Folio  
Media Type  
Plain Paper  
Recycled Paper  
MP Tray  
Thin Paper  
Tray2 (if available)  
Paper Source  
Tray1  
Print on Both sides  
Flip on Short Edge  
Flip on Long Edge  
Page Order  
Front to Back  
Back to Front  
Note  
• You should use plain paper, recycled paper or thin paper. Do not use bond paper.  
• The name of options in the drop-down lists may vary depending on your operating system and its version.  
For any other settings, see Driver and Software in Chapter 2.  
b Send the print data to the machine. The machine will print on both sides of the paper automatically.  
20  
Printing Methods  
Manual duplex printing  
1
The BR-Script printer driver for Windows® does not support manual duplex printing.  
1
If you are using the Macintosh Printer Driver, see Manual Duplex Printing uu page 64.  
Manual duplex printing with the Windows® printer driver  
1
a Choose the following settings from each drop-down list of the printer driver.  
Paper Size  
You can use all the paper sizes specified for the tray you are using.  
Media Type  
You can use all the media types that are specified for the tray you are using, except envelopes and  
labels which have only one print side.  
Paper Source  
Tray1  
MP Tray  
Tray2 (if available)  
Duplex / Booklet  
Duplex (Manual)  
Duplex Type in Duplex Settings  
There are four options for each orientation. (See Duplex / Booklet uu page 29.)  
Binding Offset in Duplex Settings  
You can specify the offset for binding. (See Duplex / Booklet uu page 29.)  
For any other settings, see Driver and Software in Chapter 2.  
b Send the print data to the machine. The machine will print all the even-numbered pages on one side of  
the paper first. Then, the Windows® driver instructs you (with a pop-up message) to reinsert the paper  
to print the odd-numbered pages.  
Note  
Before reinserting the paper, straighten it well, or you may get a paper jam. Very thin or thick paper is not  
recommended.  
21  
 
Driver and Software  
2
2
Printer driver  
2
2
A printer driver is software that translates data from the format used by a computer to the format that a  
particular printer needs. Typically, this format is page description language (PDL).  
The printer drivers for the supported versions of Windows® and Macintosh are on the CD-ROM we have  
supplied or on the Brother Solutions Center Web site at http://solutions.brother.com/. Install the drivers by  
following the steps in the Quick Setup Guide. The latest printer drivers can be downloaded from the Brother  
Solutions Center Web site at:  
For Windows®  
2
2
2
Windows® printer driver (the most suitable printer driver for this product)  
BR-Script printer driver (PostScript® 3™ language emulation) 1  
1
Install the driver using the Custom Install from the CD-ROM.  
For Macintosh  
Macintosh printer driver (the most suitable printer driver for this product)  
BR-Script printer driver (PostScript® 3™ language emulation) 1  
1
For the installation instruction of the driver, visit us at http://solutions.brother.com/.  
For Linux® 1 2  
LPR printer driver  
CUPS printer driver  
1
For more information and to download the printer driver for Linux please visit your model page at http://solutions.brother.com/ or use the link on  
the CD-ROM we have supplied.  
2
Depending on Linux distributions, the driver may not be available or it may be released after the initial release of your model.  
22  
               
Driver and Software  
Printing a document  
2
When the machine receives data from your computer, it begins printing by picking up paper from the paper  
tray. The paper tray can feed many types of paper and envelopes. (See Paper capacity of the paper trays  
2
a From your application, choose the Print command.  
If any other printer drivers are installed on your computer, choose Brother HL-XXXX series (Where  
XXXX is your model name.) as your printer driver from the Print or Print Settings menu in your software  
application, and then click OK or Print to begin printing.  
b Your computer sends the data to the machine. The Data LED will blink and the LCD will show  
Printing.  
c When the machine finishes printing all the data, the Data LED finishes blinking.  
Note  
• You can choose the paper size and orientation in your application software.  
• If your application software does not support your custom paper size, choose the next largest paper size.  
• Then adjust the print area by changing the right and left margins in your application software.  
23  
 
Driver and Software  
Printer driver settings  
2
You can change the following printer settings when you print from your computer:  
Paper Size  
Orientation  
Copies  
2
Media Type  
Resolution  
Print Settings  
Multiple Page  
Duplex 4 / Booklet 2 4  
Paper Source  
Scaling  
Reverse Print  
Use Watermark 1 2  
Header-Footer Print 1 2  
Toner Save Mode  
Secure Print  
Administrator 1 2  
User Authentication 1 2  
Use Reprint 1 2  
Sleep Time  
Macro 1 2  
Density Adjustment  
Improve Print Output  
Skip Blank Page 1 3  
Print Profile 1 2  
1
These settings are not available with the BR-script printer driver for Windows®.  
2
These settings are not available with the Macintosh printer driver and the BR-Script printer driver for Macintosh.  
3
These settings are not available with the BR-Script printer driver for Macintosh.  
4
Manual duplex printing / Manual booklet printing are not available with the BR-script printer driver for Windows®.  
24  
         
Driver and Software  
®
Windows  
2
Accessing the printer driver settings  
2
2
a (For Windows® XP and Windows Server® 2003)  
Click Start, and then Printers and Faxes.  
(For Windows Vista® and Windows Server® 2008)  
Click the  
button, Control Panel, Hardware and Sound, and then Printers.  
(For Windows® 7 and Windows Server® 2008R2)  
Click the  
button and Devices and Printers.  
b Right-click the Brother HL-XXXX series icon (where XXXX is your model name) and select Properties  
(Printer properties, and Brother HL-XXXX series if necessary). The printer properties dialog box  
appears.  
c Choose the General tab and then click Printing Preferences... (Preferences...). To configure the tray  
settings, choose the Accessories tab.  
25  
     
Driver and Software  
Features in the Windows® printer driver  
For more information, see the Help text in the printer driver.  
Note  
• The screens in this section are from Windows® XP. The screens on your PC will vary depending on your  
operating system.  
2
2
• To access the printer driver settings, see Accessing the printer driver settings uu page 25.  
Basic tab  
2
You can also change the Page Layout settings by clicking the illustration on the left side of the Basic tab.  
1
4
2
3
a Choose the Paper Size, Orientation, Copies, Media Type, Resolution and Print Settings (1).  
b Choose Multiple Page and Duplex / Booklet (2).  
c Choose the Paper Source (3).  
d Confirm your current settings in the window (4).  
e Click OK to apply your chosen settings.  
To return to the default settings, click Default, then OK.  
26  
   
Driver and Software  
Paper Size  
2
From the drop-down box choose the Paper Size you are using.  
Orientation  
2
2
Orientation selects the position of how your document will be printed (Portrait or Landscape).  
Portrait (Vertical)  
Landscape (Horizontal)  
Copies  
2
The copies selection sets the number of copies that will be printed.  
Collate  
With the Collate check box selected, one complete copy of your document will be printed and then  
repeated for the number of copies you selected. If the Collate check box is not selected, then each page  
will be printed for all the copies selected before the next page of the document is printed.  
Collate checked  
Collate non-checked  
Media Type  
2
You can use the following types of media in your machine. For the best print quality, select the type of media  
that you wish to use.  
Plain Paper  
Thin Paper  
Thick Paper  
Thicker Paper  
Bond Paper  
Envelopes  
Env. Thick  
Env. Thin  
Recycled Paper  
Label  
27  
Driver and Software  
Note  
• When using ordinary plain paper 16 to 28 lb (60 to 105 g/m2) choose Plain Paper. When using heavier  
weight paper or rough paper choose Thick Paper or Thicker Paper. For bond paper, choose  
Bond Paper.  
2
• When you use envelopes, choose Envelopes. If the toner is not fixed to the envelope correctly when  
Envelopes has been selected, choose Env. Thick. If the envelope is crumpled when Envelopes has  
been selected, choose Env. Thin. For more information, see Paper capacity of the paper trays uu page 3.  
Resolution  
2
You can choose the resolution as follows.  
300 dpi  
600 dpi  
HQ 1200  
1200 dpi  
Note  
The print speed will change depending on what print quality setting you choose. Higher print quality takes  
longer to print, while lower print quality takes less time to print.  
Print Settings  
2
You can change the print settings as follows:  
Graphics  
This is the best mode for printing documents that contain graphics.  
Text  
This is the best mode for printing text documents.  
Manual  
You can change the settings manually by choosing Manual and clicking the Manual Settings... button.  
You can set brightness, contrast and other settings.  
Multiple Page  
2
The Multiple Page selection can reduce the image size of a page allowing multiple pages to be printed on  
one sheet of paper or enlarge the image size for printing one page on multiple sheets of paper.  
Page Order  
When N in 1 option is selected, the page order can be selected from the drop-down list.  
Border Line  
When printing multiple pages onto one sheet, with the Multiple Page feature, you can choose to have a  
solid border, dash border or no border around each page on the sheet.  
Print cut-out line  
When 1 in NxN pages option is selected, the Print cut-out line option can be selected. This option allows  
you to print a faint cut-out line around the printable area.  
28  
Driver and Software  
Duplex / Booklet  
2
When you want to print a booklet or do duplex printing, use this function.  
None  
Disable duplex printing.  
2
Duplex / Duplex (Manual)  
When you want to do duplex printing, use these options.  
Duplex  
The machine prints on both sides of the paper automatically.  
Duplex (Manual)  
The machine prints all the even numbered pages first. Then the printer driver will stop and show the  
instructions required to re-install the paper. When you click OK the odd numbered pages will be printed.  
When you choose Duplex or Duplex (Manual), the Duplex Settings... button becomes available to  
choose. You can set following settings in the Duplex Settings dialog box.  
Duplex Type  
There are four types of duplex binding directions available for each orientation.  
Portrait  
Long Edge (Left)  
Long Edge (Right)  
Short Edge (Top)  
Short Edge (Bottom)  
Landscape  
Long Edge (Top)  
Long Edge (Bottom)  
Short Edge (Right)  
Short Edge (Left)  
Binding Offset  
When you check Binding Offset, you can also specify the offset for binding in inches or millimeters.  
29  
 
Driver and Software  
Booklet / Booklet (Manual)  
Use this option to print a document in booklet format using duplex printing; it will arrange the document  
according to the correct page number and allows you to fold at the center of the print output without having  
to change the order of the page number.  
2
Booklet  
The machine prints on both sides of the paper automatically.  
Booklet (Manual)  
The machine prints all the even numbered sides first. Then the printer driver will stop and show the  
instructions required to re-install the paper. When you click OK the odd numbered sides will be printed.  
When you choose Booklet or Booklet (Manual), the Duplex Settings... button becomes available to  
choose. You can set the following settings in the Duplex Settings dialog box.  
Duplex Type  
There are two types of duplex binding directions available for each orientation.  
Portrait  
Landscape  
Left Binding  
Right Binding  
Top Binding  
Bottom Binding  
Booklet Printing Method  
When Divide into Sets is selected:  
This option allows you to print the whole booklet into smaller individual booklet sets, it still allows you  
to fold at the center of the smaller individual booklet sets without having to change the order of the page  
number. You can specify the number of sheets in each smaller booklet set, from 1 to 15. This option  
can help when folding the printed booklet that has a large number of pages.  
Binding Offset  
When you check Binding Offset, you can also specify the offset for binding in inches or millimeters.  
Paper Source  
2
You can choose Auto Select, Tray1, Tray2 1 2, MP Tray or Manual and specify separate trays for printing  
the first page and for printing from the second page onwards.  
1
Available if the optional tray is installed.  
2
Tray 2 is standard on HL-5470DWT and HL-6180DWT.  
30  
     
Driver and Software  
Advanced tab  
2
2
1
2
3
4
5
6
7
8
9
Change the tab settings by clicking one of the following selections:  
Scaling (1)  
Reverse Print (2)  
Use Watermark (3)  
Header-Footer Print (4)  
Toner Save Mode (5)  
Secure Print (6)  
Administrator (7)  
User Authentication (8)  
Other Print Options (9)  
Scaling  
2
You can change the print image scaling.  
Reverse Print  
2
Check Reverse Print to reverse the data from up to down.  
31  
   
Driver and Software  
Use Watermark  
2
You can put a logo or text into your document as a watermark. You can choose one of the preset Watermarks,  
or you can use a bitmap file that you have created. Check Use Watermark and then click the Settings...  
button.  
2
Watermark Settings  
2
Transparent  
Check Transparent to print the watermarked image in the background of your document. If this feature is  
not checked then the watermark will be printed on top of your document.  
In Outline Text  
Check In Outline Text if you only want to print an outline of the watermark. It is available when you choose  
a text watermark.  
32  
Driver and Software  
Custom Settings  
You can choose to print which watermark to be printed on the first page or on the other pages.  
Click the Add button to add the watermark settings and then choose Use Text or Use Bitmap File in  
Watermark Style.  
2
Title  
Enter a suitable title into the field.  
Text  
Enter your Watermark Text into the Text box, and then choose the Font, Style, Size and Darkness.  
Bitmap  
Enter the file name and location of your bitmap image in the File box, or click Browse to search for the  
file. You can also set the scaling size of the image.  
Position  
Use this setting if you want to control the position of the watermark on the page.  
33  
Driver and Software  
Header-Footer Print  
2
2
2
When this feature is enabled, it will print the date and time on your document from your computer’s system  
clock and the PC login user name or the text you entered. By clicking Settings, you can customize the  
information.  
2
ID Print  
If you select Login User Name, your PC login user name will print. If you select Custom and enter the  
text in the Custom edit box, the text you entered will print.  
Toner Save Mode  
You can conserve toner use with this feature. When you set Toner Save Mode to On, prints appears lighter.  
The default setting is Off.  
Note  
• We do not recommend Toner Save Mode for printing photo or Gray Scale images.  
Toner Save Mode is not available for HQ 1200 and 1200 dpi resolutions.  
Secure Print  
Secure documents are documents that are password protected when they are sent to the machine. Only the  
people who know the password will be able to print them. Since the documents are secured at the machine,  
you must enter the password using the control panel of the machine to print them.  
To send a secured document:  
a Click Settings... from Secure Print and check Secure Print.  
b Enter your password and click OK.  
c To print the secured document, you must enter your password using the control panel of the machine.  
To delete a secured document:  
You need to use the control panel of the machine to delete a secured document. (See Printing Secure data  
34  
 
Driver and Software  
Administrator  
2
Administrators have the authority to limit access to functions such as scaling and watermark.  
2
Password  
Enter the password into this box.  
Note  
Click Set Password... to change the password.  
Copies Lock  
Lock the copy pages selection to prevent multiple copy printing.  
Multiple Page & Scaling Lock  
Lock the scaling setting and multiple page setting.  
Watermark Lock  
Lock the current settings of the Watermark option to prevent changes being made.  
Header-Footer Print Lock  
Lock the current settings of the Header-Footer Print option to prevent changes being made.  
User Authentication  
2
If you are restricted from PC Print by the Secure Function Lock 2.0 feature, you need to set your ID and PIN  
in the User Authentication Settings dialog. Click Settings of the User Authentication and enter your ID  
and PIN. If your PC login name is registered to Secure Function Lock 2.0, you can check the Use PC Login  
Name box instead of entering your ID and PIN.  
More information about Secure Function Lock 2.0 uu Network User's Guide  
Note  
• When you use the machine through a network you can see the information of your ID such as the status  
of restricted features and the number of remaining pages you are allowed to print by clicking the Check  
Print Status. The Authentication result dialog will appear.  
• When you use the machine through a network, you can make the Authentication result dialog appear  
each time you print by checking the Show print status before printing.  
• If you want to enter your ID and PIN each time you print, check the Enter ID Name/PIN for each print job.  
35  
 
Driver and Software  
Other Print Options  
2
2
You can set the following in Printer Function:  
Use Reprint  
Sleep Time  
Macro  
Density Adjustment  
Improve Print Output  
Skip Blank Page  
Use Reprint  
2
The machine keeps the print job sent to it in memory. You can reprint the last job without sending the data  
again from your computer. For more information about the Reprint function, see Reprinting documents  
Note  
If you want to prevent other people from printing your data using the reprint function, uncheck the  
Use Reprint check box.  
36  
   
Driver and Software  
Sleep Time  
2
When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode,  
the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be  
reset to the specific time set at the factory; this can be altered in the driver. Intelligent Sleep Mode  
automatically adjusts to the most suitable timeout setting depending on the frequency of your machine use.  
2
While the machine is in Sleep Mode, the LCD shows Sleep, but the machine can still receive data. Receiving  
a print job will automatically wake up the machine to start printing.  
Macro  
2
You can save a page of a document as a macro to the machine's memory. You can also execute the saved  
macro (you can use the saved macro as an overlay on any document). This will save time and increase print  
speed for often used information such as forms, company logos, letterhead formats or invoices.  
Density Adjustment  
2
Increase or decrease the print density.  
Improve Print Output  
2
This feature allows you to improve a print quality problem.  
Reduce Paper Curl  
If you choose this setting, the paper curl may be reduced.  
If you are printing only a few pages, you do not need to choose this setting. We recommend that you  
change the printer driver setting in Media Type to a thin setting.  
Note  
This operation will decrease the temperature of the machine's fusing process.  
Improve Toner Fixing  
If you choose this setting, the toner fixing capabilities may be improved. If this selection does not provide  
enough improvement, change the printer driver setting in Media Type to a thick setting.  
Note  
This operation will increase the temperature of the machine's fusing process.  
Reduce Ghosting  
If you are using the machine in a high humidity environment this setting may reduce ghosting on the paper.  
Do not use this setting if the ambient humidity is below 30% or ghosting may increase.  
Note  
This feature may not reduce ghosting for all types of paper. Before you buy a lot of paper, test a small  
quantity to make sure that the paper is suitable.  
37  
Driver and Software  
Skip Blank Page  
2
If Skip Blank Page is checked, the printer driver automatically detects blank pages and excludes them from  
printing.  
Note  
2
This option does not work when you choose the following options:  
Use Watermark  
Header-Footer Print  
N in 1 and 1 in NxN Pages in Multiple Page  
Duplex (Manual), Booklet, Booklet (Manual) and Duplex with Binding Offset in Duplex / Booklet  
38  
Driver and Software  
Print Profiles tab  
2
Print Profiles are editable presets designed to give you quick access to frequently used printing  
configurations.  
2
5
1
2
4
3
Print profile list box (1)  
Delete Profile (2)  
Always show Print Profiles tab first (3)  
Add Profile (4)  
Current print profile view (5)  
a Choose your profile from the print profile list box.  
b If you want to display the Print Profiles tab at the front of the window from the next time you print, check  
Always show Print Profiles tab first.  
c Click OK to apply your chosen profile.  
Add Profile  
2
The Add Profile dialog appears by clicking Add Profile. You can add 20 new profiles with your preferred  
settings.  
a Enter the desired title in Name.  
b Choose an icon you want to use from the Icon list, then click OK.  
c The current settings shown on the left side of the printer driver window will be saved.  
39  
 
Driver and Software  
Delete Profile  
2
The Delete Profile dialog appears by clicking Delete Profile. You can delete any of the profiles you have  
added.  
a Choose your profile from the print profile list box.  
b Click Delete.  
2
c The selected profile will be deleted.  
40  
Driver and Software  
Accessories tab  
2
Note  
To access the Accessories tab, see Accessing the printer driver settings uu page 25.  
2
You can define the paper size for each paper tray and auto detect the serial number in the Accessories tab  
as follows.  
1
2
3
4
Available Options / Installed Options (1)  
You can manually add and remove the options that are installed on the machine. Tray settings will match  
the installed options.  
Paper Source Setting (2)  
This feature recognizes the paper size set from the control panel menu for each paper tray when you click  
Auto Detect (4).  
Serial No. (3)  
By clicking Auto Detect (4), the printer driver will probe the machine and display its serial number. If it fails  
to receive the information, the screen will display “---------------”.  
41  
 
Driver and Software  
Auto Detect (4)  
The Auto Detect function finds the currently installed optional devices and shows the available settings in  
the printer driver. When you click Auto Detect, options that are installed on the machine will be listed in  
Available Options (1). You can manually add or remove the options by choosing an optional device you  
want to add or remove, and then clicking Add or Remove.  
2
Note  
The Auto Detect (4) function is not available under the following machine conditions:  
• The machine power switch is off.  
• The machine is in an error state.  
• The machine is connected to the print server using a USB cable in a shared network environment.  
• The cable is not connected to the machine correctly.  
42  
Driver and Software  
Support  
2
Click Support... in the Printing Preferences dialog box.  
2
1
2
3
4
5
6
7
Brother Solutions Center (1)  
The Brother Solutions Center (http://solutions.brother.com/) is a Web site offering information about your  
Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for  
using your machine.  
43  
 
Driver and Software  
Genuine Supplies Website (2)  
You can visit our Web site for original/genuine Brother supplies by clicking this button.  
Brother CreativeCenter (3)  
You can visit our Web site for free and easy online solutions for business and home users by clicking this  
button.  
2
Print Settings (4)  
This button will print the pages that show how the internal settings of the machine have been configured.  
Check Setting... (5)  
You can check the current driver settings.  
About... (6)  
This button will show the list of the printer driver files and version information.  
Print Fonts (7)  
This button will print the pages that show all the internal fonts of the machine.  
44  
Driver and Software  
Features in the BR-Script3 printer driver (PostScript® 3™ language emulation)  
2
Note  
The screens in this section are from Windows® XP. The screens on your PC may vary depending on your  
operating system.  
2
Printing Preferences  
Note  
2
You can access the Printing Preferences dialog box by clicking Printing Preferences... in the General  
tab of the Brother HL-XXXX BR-Script3 Properties dialog box.  
Layout tab  
You can change the layout setting by choosing the settings for Orientation, Print on Both Sides  
(Duplex), Page Order and Pages Per Sheet.  
Orientation  
Orientation selects the position of how your document will be printed.  
(Portrait, Landscape or Rotated Landscape)  
Print on Both Sides  
If you want to do duplex printing, choose Flip on Short Edge or Flip on Long Edge.  
Page Order  
Specifies the order in which the pages of your document will be printed. Front to Back prints the  
document so that page 1 is on top of the stack. Back to Front prints the document so that page 1 is on  
the bottom of the stack.  
45  
 
Driver and Software  
Pages Per Sheet  
The Pages Per Sheet selection can reduce the image size of a page by allowing multiple pages to be  
printed on one sheet of paper. Also, you can print a document in the booklet style automatically when  
you choose Booklet.  
2
Paper/Quality tab  
Choose the Paper Source.  
Paper Source  
You can choose Automatically Select, Auto Select, Tray1, Tray2 1 2, MP Tray or Manual Feed.  
Automatically Select  
This setting will automatically pull paper from any paper source that has a paper size defined in the  
printer driver that matches your document.  
Auto Select  
This setting will automatically pull paper from any paper source that has a paper size defined in the  
machine that matches your document.  
Tray1  
This setting will pull paper from Tray 1.  
Tray2  
This setting will pull paper from Tray 2. (Available if the optional tray is installed.) 2  
MP Tray  
This setting will pull paper from the MP Tray. The paper size needs to match the defined paper size.  
1
Available if the optional tray is installed.  
2
Tray 2 is standard on HL-5470DWT and HL-6180DWT.  
46  
   
Driver and Software  
Secure Print tab  
2
Secure documents are documents that are password protected when they are sent to the machine. Only  
the people who know the password will be able to print them. Since the documents are secured at the  
machine, you must enter the password using the control panel of the machine to print them.  
To send a secured document:  
a Check Secure Print.  
b Enter your password and click OK.  
c To print the secured document, you must enter your password using the control panel of the machine.  
To delete a secured document:  
You need to use the control panel of the machine to delete a secured document. (See Printing Secure data  
47  
Driver and Software  
Advanced options  
2
You can access the Advanced options by clicking the Advanced... button on the Layout tab or  
Paper/Quality tab.  
2
1
2
a Choose the Paper Size and Copy Count (1).  
Paper Size  
From the drop-down box choose the Paper Size you are using.  
Copy Count  
The copy selection sets the number of copies that will be printed.  
b Set the Scaling and TrueType Font settings (2).  
Scaling  
Specifies whether to reduce or enlarge documents, and by what percentage.  
TrueType Font  
Specifies the TrueType font options. Click Substitute with Device Font (the default) to use  
equivalent printer fonts for printing documents that contain TrueType fonts. This will permit faster  
printing; however, you might lose special characters not supported by the printer font. Click  
Download as Softfont to download TrueType fonts for printing instead of using printer fonts.  
48  
 
Driver and Software  
c You can change settings by choosing a setting in the Printer Features list (3):  
2
3
Print Quality  
You can choose the following print quality settings.  
300 dpi  
600 dpi  
HQ 1200  
1200 dpi  
Media Type  
You can use the following types of media in your machine. For the best print quality, select the type  
of media that you wish to use.  
Plain Paper  
Thin Paper  
Thick Paper  
Thicker Paper  
Bond Paper  
Envelopes  
Env. Thick  
Env. Thin  
Recycled Paper  
Label  
49  
Driver and Software  
Toner Save  
You can conserve toner use with this feature. When you set Toner Save to On, print appears lighter.  
The default setting is Off.  
Note  
2
• We do not recommend Toner Save for printing Photo or Gray Scale images.  
Toner Save is not available for HQ 1200 and 1200 dpi resolutions.  
Sleep Time [Min.]  
When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep  
mode, the machine acts as though it were turned off. When you choose Printer Default, the timeout  
setting will be reset to the specific time set at the factory; this can be altered in the driver. Intelligent  
Sleep Mode automatically adjusts to the most suitable timeout setting depending on the frequency of  
your machine use.  
While the machine is in Sleep Mode, the LCD shows Sleep, but the machine can still receive data.  
Receiving a print job will automatically wake up the machine to start printing.  
Halftone Screen Lock  
Stops other applications from modifying the Halftone settings. The default setting is On.  
High Quality Image Printing  
You can get high quality image printing. If you set High Quality Image Printing to On, the print speed  
will be slower.  
Improve Print Output  
This feature allows you to improve a print quality problem.  
Reduce Paper Curl  
If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you  
do not need to choose this setting. We recommend that you change the printer driver setting in  
Media Type to a thin setting.  
Note  
This operation will decrease the temperature of the machine's fusing process.  
Improve Toner Fixing  
If you choose this setting, the toner fixing capabilities may be improved. If this selection does not  
provide enough improvement, change the printer driver setting in Media Type to a thick setting.  
Note  
This operation will increase the temperature of the machine's fusing process.  
50  
Driver and Software  
Ghost Reduction Setting  
If you are using the machine in a high humidity environment this setting may reduce ghosting on the  
paper. Do not use this setting if the ambient humidity is below 30% or ghosting may increase.  
Note  
2
This feature may not reduce ghosting for all types of paper. Before you buy a lot of paper, test a small  
quantity to make sure that the paper is suitable.  
Density Adjustment  
Increase or decrease the print density.  
Ports tab  
2
If you want to change the port where your machine is connected or the path to the network machine you are  
using, choose or add the port you want to use.  
51  
Driver and Software  
Uninstalling the printer driver  
2
You can uninstall the printer driver that you have installed with the following steps.  
Note  
2
• This is not available if you originally installed the printer driver from the Windows Add a printer function.  
• After uninstalling, we recommend that you restart your computer to remove files that were in use during  
the uninstall.  
a Click the Start button, point to All Programs, Brother, and then to your machine name.  
b Click UnInstall.  
c Follow the instructions on the screen.  
52  
 
Driver and Software  
Status Monitor  
2
The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices,  
allowing you to get immediate notification of error messages such as paper empty or paper jam.  
2
You can check the device status at anytime by double-clicking the icon in the tasktray or by choosing  
Status Monitor located in Start/All Programs/Brother/HL-XXXX on your PC.  
(Windows® 7)  
If you have set the Enable Status Monitor on startup during installation, you will find the  
Status Monitor icon on the taskbar.  
button or  
To show the Status Monitor icon on your taskbar, click the  
in the small window. Then drag the icon to the taskbar.  
button. The Status Monitor icon will appear  
There is also a link to the Troubleshooting and Brother Genuine Supplies Web site. Click Visit the Genuine  
Supplies website button for more information on Brother genuine supplies.  
Note  
• For more information about using the Status Monitor software, right-click the Status Monitor icon and  
choose Help.  
• The automatic software update feature is active when the status monitor feature is active.  
53  
 
Driver and Software  
Monitoring the machine’s status  
2
The Status Monitor icon will change color depending on the machine status.  
A green icon indicates the normal stand-by condition.  
2
A yellow icon indicates a warning.  
A red icon indicates a printing error has occurred.  
There are two locations where you can display the Status Monitor on your PC - in the tasktray or on the  
desktop.  
54  
Driver and Software  
Macintosh  
2
Features in the printer driver (Macintosh)  
This machine supports Mac OS X 10.5.8 - 10.6.x - 10.7.x.  
Note  
2
2
The screens in this section are from Mac OS X 10.5. The screens on your Macintosh will vary depending  
on your operating system version.  
Choosing page setup options  
2
You can set the Paper Size, Orientation and Scale.  
a From an application such as TextEdit, click File, then Page Setup. Make sure Brother HL-XXXX (where  
XXXX is your model name.) is chosen in the Format for pop-up menu. You can change the settings for  
Paper Size, Orientation and Scale, then click OK.  
55  
       
Driver and Software  
b From an application such as TextEdit, click File, then Print to start printing.  
(For Mac OS X 10.5.8 and 10.6.x)  
For more page setup options, click the disclosure triangle beside the Printer pop-up menu.  
2
Note  
You can save the current settings as a preset by choosing Save As from the Presets drop-down list.  
56  
Driver and Software  
(For Mac OS X 10.7.x)  
For more page setup options, click the Show Details button.  
2
Note  
You can save the current settings as a preset by choosing Save Current Settings as Preset... from the  
Presets drop-down list.  
57  
Driver and Software  
Choosing printing options  
2
To control special printing features, choose Print Settings from the Print dialog box. For the details of  
available options, see the following descriptions of each option.  
2
Cover Page  
2
You can choose the following cover page settings:  
Print Cover Page  
If you want to add a cover page to your document, use this function.  
Cover Page Type  
Choose a template for the cover page.  
Billing Info  
If you want to add the billing information to the cover page, enter text in the Billing Info box.  
58  
Driver and Software  
Layout  
2
2
Pages per Sheet  
The Pages per Sheet selection can reduce the image size of a page by allowing multiple pages to be  
printed on one sheet of paper.  
Layout Direction  
When you specify the pages per sheet, you can also specify the direction of the layout.  
Border  
If you want to add a border, use this function.  
Two-Sided  
Reverse Page Orientation  
Check Reverse Page Orientation to reverse the data from up to down.  
Flip horizontally (Mac OS X 10.6.x and 10.7.x)  
Check Flip horizontally to print as a reflection flipped left-to-right.  
59  
Driver and Software  
Secure Print  
2
2
Secure Print:  
Secure documents are documents that are password protected when they are sent to the machine. Only  
the people who know the password will be able to print them. Since the documents are secured at the  
machine, you must enter the password using the control panel of the machine to print them.  
To send a secured document:  
a Check Secure Print.  
b Enter your password, user name and job name and click Print.  
c To print the secured document, you must enter your password using the control panel of the machine.  
To delete a secured document: You need to use the control panel of the machine to delete a secured  
60  
 
Driver and Software  
Print Settings  
2
You can change settings by choosing a setting in the Print Settings list:  
2
Media Type  
You can change the media type to one of the following:  
Plain Paper  
Thin Paper  
Thick Paper  
Thicker Paper  
Bond Paper  
Envelopes  
Env. Thick  
Env. Thin  
Recycled Paper  
Label  
Resolution  
You can change the resolution as follows:  
300 dpi  
600 dpi  
HQ 1200  
1200 dpi  
Paper Source  
You can choose Auto Select, Tray1, Tray2 1 2, MP Tray or Manual.  
1
Available if the optional tray is installed.  
2
Tray 2 is standard on HL-5470DWT and HL-6180DWT.  
61  
     
Driver and Software  
Advanced print settings  
When you click the triangle mark (c) beside Advanced, the advanced print settings appear.  
2
Toner Save Mode  
You can conserve toner use with this feature. When you set Toner Save Mode to On, print appears  
lighter. The default setting is Off.  
Note  
• We do not recommend Toner Save Mode for printing Photo or Gray Scale images.  
Toner Save Mode is not available for HQ 1200 and 1200 dpi resolutions.  
Graphics Quality  
You can change the print quality as follows:  
Graphics  
This is a graphics mode (contrast priority). Choose this setting for printing text and figures, such as  
business and presentation documents. You can represent sharp contrasts between shaded areas.  
Text  
This is the best mode for printing text documents.  
62  
Driver and Software  
Improve Print Output  
This feature allows you to improve a print quality problem.  
Reduce Paper Curl  
If you choose this setting, the paper curl may be reduced.  
2
If you are printing only a few pages, you do not need to choose this setting. We recommend that you  
change the printer driver setting in Media Type to a thin setting.  
Note  
This operation will decrease the temperature of the machine's fusing process.  
Improve Toner Fixing  
If you choose this setting, the toner fixing capabilities may be improved. If this selection does not  
provide enough improvement, change the printer driver setting in Media Type to a thick setting.  
Note  
This operation will increase the temperature of the machine's fusing process.  
Reduce Ghosting  
If you are using the machine in a high humidity environment this setting may reduce ghosting on the  
paper. Do not use this setting if the ambient humidity is below 30% or ghosting may increase.  
Note  
This feature may not reduce ghosting for all types of paper. Before you buy a lot of paper, test a small  
quantity to make sure that the paper is suitable.  
Density Adjustment  
Increase or decrease the print density.  
Sleep Time  
When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode,  
the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will  
be reset to the specific time set at the factory; this can be altered in the driver. If you want to change the  
Sleep Time, choose Manual and then enter the time in the text box on the driver.  
While the machine is in Sleep Mode, the LCD shows Sleep, but the machine can still receive data.  
Receiving a print job will automatically wake up the machine to start printing.  
Other Print Options  
Skip Blank Page  
If Skip Blank Page is checked, the printer driver automatically detects blank pages and excludes them  
from printing.  
63  
Driver and Software  
Duplex (2-sided) Printing  
2
Automatic Duplex Printing  
Select Layout.  
Choose Long-edge binding or Short-edge binding in Two-Sided.  
2
Manual Duplex Printing  
Select Paper Handling.  
• Choose Even Only and Print. Reload the printed paper into the tray (blank side face down in Tray 1 or  
Tray 2, or blank side face up in MP tray). Choose Odd Only and Print.  
64  
     
Driver and Software  
Features in the BR-Script3 printer driver (PostScript® 3™ language emulation)  
2
This section introduces the distinctive operations of the BR-Script3 printer driver. For the basic operations of  
the BR-Script3 printer driver, see Features in the printer driver (Macintosh) uu page 55 for Page Setup,  
Cover Page, Paper Source and Layout.  
2
Note  
If you want to setup the PS driver (BR-Script3 printer driver), please go to the Brother Solutions Center at  
http://solutions.brother.com/ and visit FAQ’s on your model page for instructions.  
Choosing printing options  
2
To control special printing features, choose Printer Features from the Print dialog box.  
65  
 
Driver and Software  
Printer Features  
2
Feature Sets: General 1  
2
Print Quality  
You can change the resolution as follows:  
300 dpi  
600 dpi  
HQ 1200  
1200 dpi  
Media Type  
You can change the media type to one of the following:  
Plain Paper  
Thin Paper  
Thick Paper  
Thicker Paper  
Bond Paper  
Envelopes  
Env. Thick  
Env. Thin  
Recycled Paper  
Label  
Hagaki 1  
1
Postcard with the size specified by Japan Post Service Co., LTD  
66  
 
Driver and Software  
Toner Save  
You can conserve toner using this feature. When you check Toner Save, your prints appear lighter. The  
default setting is Off.  
Note  
2
• We do not recommend Toner Save for printing Photo or Gray Scale images.  
Toner Save is not available for HQ 1200 and 1200 dpi resolutions.  
Sleep Time [Min.]  
When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode,  
the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will  
be reset to the specific time set at the factory; this can be altered in the driver. If you want to change the  
Sleep Time, choose 2, 10 or 30.  
While the machine is in Sleep Mode, the LCD shows Sleep, but the machine can still receive data.  
Receiving a print job will automatically wake up the machine to start printing.  
Halftone Screen Lock  
Stops other applications from modifying the Halftone settings. The Default setting is on.  
High Quality Image Printing  
You can increase the quality of image printing. If you set High Quality Image Printing to On, the print  
speed will be slower.  
67  
Driver and Software  
Feature Sets: General 2  
2
Improve Print Output  
This feature allows you to improve a print quality problem.  
Reduce Paper Curl  
If you choose this setting, the paper curl may be reduced.  
If you are printing only a few pages, you do not need to choose this setting. We recommend that you  
change the printer driver setting in Media Type to a thin setting.  
Note  
This operation will decrease the temperature of the machine's fusing process.  
Improve Toner Fixing  
If you choose this setting, the toner fixing capabilities may be improved. If this selection does not  
provide enough improvement, change the printer driver setting in Media Type to a thick setting.  
Note  
This operation will increase the temperature of the machine's fusing process.  
Ghost Reduction Setting  
If you are using the machine in a high humidity environment this setting may reduce ghosting on the paper.  
Do not use this setting if the ambient humidity is below 30% or ghosting may increase.  
Note  
This feature may not reduce ghosting for all types of paper. Before you buy a lot of paper, test a small  
quantity to make sure that the paper is suitable.  
Density Adjustment  
Increase or decrease the print density.  
68  
Driver and Software  
Secure Print  
2
Secure documents are documents that are password protected when they are sent to the machine. Only the  
people who know the password will be able to print them. Since the documents are secured at the machine,  
you must enter the password using the control panel of the machine to print them.  
2
If you want to create a secure print job, click Secure Print and check the Secure Print box. Enter a password  
in the Password box and click Print.  
(For more information about Secure Print, See Printing Secure data uu page 91.)  
69  
 
Driver and Software  
Removing the printer driver  
2
a Log in as an ‘Administrator’.  
b From the Apple menu, choose System Preferences. Click Print & Fax 1, then choose the printer you  
want to remove and remove it by clicking the - button.  
2
c Click OK 2.  
1
Print & Scan for Mac OS X 10.7.x users  
2
Delete Printer for Mac OS X 10.6.x and 10.7.x users  
70  
     
Driver and Software  
Status Monitor  
2
The Status Monitor utility is a configurable software tool for monitoring the status of the machine, letting you  
see error messages such as paper empty or paper jam at pre-set update intervals. You can also access the  
web based management. You can check the device status; follow these steps to Launch the Brother Status  
Monitor:  
2
For Mac OS X 10.5.8  
a Run the System Preferences, select Print & Fax, then choose the machine.  
b Click the Open Print Queue..., then click Utility. Status Monitor will start up.  
For Mac OS X 10.6.x  
a Run the System Preferences, select Print & Fax, then choose the machine.  
b Click the Open Print Queue..., then click Printer Setup. Select the Utility tab then click  
Open Printer Utility. Status Monitor will start up.  
For Mac OS X 10.7.x  
a Run the System Preferences, select Print & Scan, then choose the machine.  
b Click the Open Print Queue..., then click Printer Setup. Select the Utility tab then click  
Open Printer Utility. Status Monitor will start up.  
Updating the machine’s status  
2
If you want the latest machine status while the Status Monitor window is open, click the Refresh  
icon.  
You can set the interval at which the software will update the machine status information. Go to the menu bar,  
Brother Status Monitor and choose Preferences.  
71  
 
Driver and Software  
Hiding or showing the window  
2
After starting the Status Monitor, you can hide or show the window. To hide the window, go to the menu bar,  
Brother Status Monitor and choose Hide Status Monitor. To show the window, click the  
Brother Status Monitor icon in the dock.  
2
Quitting the window  
2
Click Brother Status Monitor in the menu bar and then choose Quit Status Monitor from the pop-up menu.  
Web Based Management (Network Connection only)  
2
You can access the Web Based Management System by clicking the machine icon on the Status Monitor  
screen. A standard Web Browser can be used to manage your machine using HTTP (Hyper Text Transfer  
Protocol).  
More information on the Web Based Management System uu Network User's Guide: Web Based  
Management  
72  
Driver and Software  
Software  
2
Software for networks  
2
2
For the information about network utility software uu Network User's Guide: Network features  
73  
   
General Information  
3
3
Control panel  
3
This machine has one back lit Liquid Crystal Display (LCD), seven keys and two Light Emitting Diodes (LEDs)  
on the control panel. The LCD is a 16 character single-line display.  
3
Control panel overview  
3
The illustration is based on HL-5470DW.  
1
2
3
4
5
6
7
1 LCD  
Displays messages to help you set up and use your machine.  
A four level indicator shows the current wireless signal strength if you are using a wireless connection.  
0
Max  
2 Data LED  
The LED will blink depending on the machine status. (For details, see LED indications uu page 76.)  
3 Error LED  
Blinks in orange when the LCD displays an error or an important status message. (For details, see LED  
74  
       
General Information  
4 Menu Keys:  
a or b ( + or -)  
Press to scroll through the menus and options.  
Press to enter numbers and increase the number. You can enter numbers in two ways. You can press  
a or b to move up or down one number at a time, or you can hold down a or b to move faster. When you  
see the number you want, press OK.  
OK  
3
Lets you store your settings in the machine. After changing a setting, the machine returns to the previous  
menu level.  
Back  
Go back one level in the menu structure.  
Lets you choose the previous digit while setting numbers.  
5 Secure  
You can print data saved in the memory when you enter your four-digit password. ( For details, see Printing  
6 Go  
You can clear some error messages by pressing Go. To clear all other errors follow the control panel  
Pause and continue printing.  
Lets you print any data remaining in the machine's memory.  
Lets you choose the displayed option in the last menu level. After changing a setting, the machine returns  
to Ready mode.  
Switch to Reprint mode by pressing this key and holding it down for about 4 seconds. (For details, see  
7 Cancel  
Lets you cancel the current setting.  
Cancels a programmed print job and clears it from the machine’s memory. To cancel multiple print jobs,  
hold down this key until the LCD shows Cancel All Jobs.  
75  
 
General Information  
LED indications  
3
The LEDs are lights which show the machine status.  
Data LED (Green)  
3
LED indication  
Meaning  
On  
Data is in the machine's memory.  
The machine is receiving or processing data.  
There is no remaining data in the memory.  
3
Blinking  
Off  
Error LED (Orange)  
3
LED indication  
Blinking  
Off  
Meaning  
There is a problem with the machine.  
There is no problem with the machine.  
Machine status messages  
3
The following table shows the machine status messages during normal operation:  
Machine Status Message  
Cooling Down  
Cancel Printing  
Cancel All Jobs  
Ignore Data  
Meaning  
The machine is cooling down.  
The machine is canceling the job.  
The machine is ignoring data processed using the PS driver.  
Pause  
The machine has suspended its operations. Press Go to start the machine  
again.  
Please Wait  
The machine is warming up.  
The machine is carrying out the calibration process.  
The machine is printing.  
Printing  
Ready  
The machine is ready to print.  
Sleep  
In Sleep mode (power save mode) the machine acts as though it were turned  
off, but the machine can still receive data. Receiving a print job will  
automatically wake up the machine to start printing.  
In Deep Sleep mode (reducing more power consumption than Sleep mode),  
the machine acts as though it were turned off. If the machine does not receive  
data for a certain length of time while it is in Sleep mode, it enters Deep Sleep  
mode automatically.  
Deep Sleep  
1
When the Wireless Network is enabled the machine does not transfer to Deep Sleep mode. If you want to disable the Wireless Network, change  
the setting of WLAN Enableto Off. (See Network Menu uu page 86.)  
76  
           
General Information  
Menu table  
3
How to access the menu mode  
3
a Press any of the Menu keys (a, b, OK or Back) to take the machine offline.  
b Scroll through each menu level by pressing a or b for the direction you want.  
3
c Press OK when the option you want appears on the LCD. The LCD will then show the next menu level.  
d Press a or b to scroll to your next menu selection.  
e Press OK or Go.  
When you have finished setting an option, the LCD will show Accepted.  
Menu table  
3
There are six menus. For more information about the selections available in each menu, see the following  
tables.  
If no control panel operations are performed for 30 seconds, the LCD automatically returns to Ready.  
Note  
The control panel LCD names for the paper trays are as follows:  
• Standard paper tray: Tray 1and T1  
• Multi-purpose tray: MP  
• Optional lower tray 1: Tray 2and T2  
1
Tray 2 is standard on HL-5470DWT and HL-6180DWT.  
77  
   
General Information  
Machine Info.  
3
Submenu  
Menu Selections Options  
Descriptions  
Print Settings  
Print NetSetting  
Print WLANReport  
-
-
-
-
-
-
Prints the Printer Settings page.  
Prints the Network Configuration Report.  
Prints the result of wireless LAN connectivity  
diagnosis.  
3
Print File List  
Test Print  
-
-
-
-
-
-
-
-
-
-
-
-
-
Prints a list of data saved in the memory.  
Prints the test page.  
-
Demo Print  
-
Prints the demonstration sheet.  
Drum Dot Print  
Print Font  
-
Prints the drum dot check sheet.  
HP LaserJet  
Prints the font list and samples of HP LaserJet.  
Prints the font list and samples of BR-Script.  
Shows the machine serial number.  
Shows the main firmware version.  
Shows the sub firmware version.  
BR-Script 3  
Serial No.  
Version  
-
Main Version  
Sub Version  
RAM Size  
Shows the size of memory in this machine.  
Shows the current total printed pages.  
Page Count  
Drum Count  
-
-
Shows the current total pages printed for the drum  
unit.  
Parts Life  
Drum Life  
-
-
-
-
Shows the remaining life for the drum unit.  
Shows the pages left to print with the PF kit MP.  
Shows the pages left to print with the PF kit 1.  
Shows the pages left to print with the PF kit 2.  
PF KitMP Life  
PF Kit1 Life  
PF Kit2 Life  
Fuser Life  
Laser Life  
-
-
Shows the pages left to print with the fuser unit.  
Shows the pages left to print with the laser unit.  
The factory settings are shown in Bold with an asterisk.  
1
When Tray 2 is installed.  
78  
   
General Information  
Paper Tray  
3
Submenu  
Options  
Descriptions  
Tray Use  
Auto* / MP Only/  
Tray1 Only/ Tray2 Only  
On/ Off*  
Chooses the tray that will be used.  
Manual Feed  
Priority  
Chooses whether to feed paper manually.  
(Without Tray 2 installed)  
MP>T1* / T1>MP  
When Autois chosen in Tray Use: Chooses the  
order in which the machine uses the paper trays  
that contain paper of the same size.  
3
(With Tray 2 installed)  
MP>T1>T2* / MP>T2>T1/  
T1>T2>MP/ T2>T1>MP/ T1>T2/  
T2>T1/ T1>MP>T2/ T2>MP>T1  
MP First  
Duplex  
On/ Off*  
Chooses whether to feed paper from the MP tray  
as a priority.  
On(Long Bind)/  
On(Short Bind)/ Off*  
Chooses whether to automatically print on both  
sides of the paper.  
MP Size  
Any* / Letter/ Legal/ A4/  
Executive/ Com-10/ DL/  
JIS B5/ B5/ A5/ A5 L/  
JIS B6/ B6/ A6/ Monarch/  
C5/ Folio/ 3X5/  
Chooses the size of paper you put in the MP tray.  
User Defined  
MP Media Fix  
Plain Paper/ Thick Paper/ Chooses the media type of paper you put in the MP  
Thicker Paper/  
Thin Paper/  
Recycled Paper/  
Bond Paper/ Envelopes/  
Env. Thick/ Env. Thin/  
Label/ Off*  
tray. When you choose the media type here  
(except Off), the setting for Media Type selected in  
the printer driver will be ignored.  
Tray1 Size  
Any* / Letter/ Legal/ A4/  
Chooses the size of paper you loaded in the  
Executive/ JIS B5/ B5/ A5/ standard paper tray.  
A5 L/ B6/ A6/ Folio  
Any* / Letter/ Legal/ A4/  
Executive/ JIS B5/ B5/ A5/  
B6/ Folio  
Chooses the size of paper you loaded in the  
Tray2 Size  
optional lower tray (Tray 2) .  
The factory settings are shown in Bold with an asterisk.  
1
2
When Tray 2 is installed.  
Tray 2 is standard on HL-5470DWT and HL-6180DWT.  
79  
     
General Information  
General Setup  
3
Submenu  
Menu Selections  
Options  
Descriptions  
Local Language  
-
English* / Français...  
Changes the LCD language for your  
country.  
Resolution  
-
300/ 600* / HQ1200/ 1200 Chooses a print resolution 300, 600,  
or 1200 dots per inch, or HQ1200  
(2400×600 dpi).  
3
Density  
Ecology  
-
-6/ ... / -1/ 0* / 1/ ... / 6  
0/ 1/ 2/ 3* / 4/ 5/ ... Min  
On/ Off*  
Increases or Decreases the print  
density.  
Sleep Time  
Toner Save  
Sets the time to return to Power  
Save mode.  
Increases the page yield of the toner  
cartridge.  
Quiet Mode  
-
On/ Off*  
Decreases printing noise.  
Panel Control  
Button Repeat  
0.1* / 0.4/ 0.6/ 0.8/  
1.0/ 1.4/ 1.8/ 2.0Sec  
Sets the time for the LCD message  
to change when holding a or b at  
intervals.  
Message Scroll  
level1* / level2/ ... /  
Level10  
Sets the time in seconds that an LCD  
message will scroll across the LCD.  
From Level 1=0.2 sec to Level  
10=2.0 sec.  
LCD Contrast  
Auto Online  
-nnonn+  
Adjusts the contrast of the LCD.  
On* / Off  
Sets the machine to automatically  
return to Ready mode.  
Setting Lock  
-
-
Turns the lock panel settings Onor  
Offusing the password.  
Reprint  
-
On/ Off*  
Turns the reprint settings Onor Off.  
Interface  
Select  
Auto* / USB/ Network  
Chooses the interface you use.  
If you choose Auto, the machine  
automatically changes the interface  
to USB or Ethernet depending on  
which interface is receiving data.  
Auto IF Time  
Input Buffer  
1/ 2/ 3/ 4/ 5* / ... / 99Sec You need to set the time-out period  
for the auto interface selection.  
Level1/ 2/ 3/ 4* / ... / 7 Increases or decreases the input  
buffer capacity.  
Delete Storage  
Macro ID (ROM)  
Font ID (ROM)  
Format (ROM)  
-
-
-
Deletes the data in the ROM.  
Formats the ROM.  
The factory settings are shown in Bold with an asterisk.  
80  
   
General Information  
Print Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Emulation  
-
Auto(EPSON)* /  
Auto(IBM)/  
Chooses the emulation mode you  
use.  
HP LaserJet/  
BR-Script 3/  
Epson FX-850/  
IBM Proprinter  
When you choose Auto(EPSON)or  
Auto(IBM), the machine  
automatically selects the emulation  
mode from the following  
3
combinations.  
Auto(EPSON)  
HP LaserJet/ BR-Script 3/  
Epson FX-850  
Auto(IBM)  
HP LaserJet/ BR-Script 3/  
IBM Proprinter  
If you choose an option other than  
Auto(EPSON)or Auto(IBM), each  
emulation mode will be fixed.  
Auto Continue  
Media Type  
-
-
On/ Off*  
If this setting is enabled the machine  
will automatically clear a paper size  
error, and will use any compatible  
paper from other paper trays.  
Plain Paper* /  
Thick Paper/  
Thicker Paper/  
Thin Paper/  
Sets the type of paper.  
Recycled Paper/  
Bond Paper/  
Envelopes/  
Env. Thick/  
Env. Thin/ Label  
Paper  
-
Letter* / Legal/ A4/  
Executive/ Com-10/ DL/  
JIS B5/ B5/ A5/ A5 L/  
JIS B6/ B6/ A6/  
Sets the size of paper.  
Monarch/ C5/ Folio  
Copies  
-
-
1* / 2/ ... / 999  
Sets the number of printed pages.  
Orientation  
Portrait* / Landscape  
This machine can print pages in  
portrait or landscape orientation.  
The factory settings are shown in Bold with an asterisk.  
81  
   
General Information  
Print Menu (continued)  
Submenu  
Menu Selections  
Options  
Descriptions  
Print Position  
X Offset  
Y Offset  
-
-500/ -499/ ... / -1/ 0* /  
1/ ... / 499/ 500Dots  
Moves the print start position (at the  
top-left corner of pages) horizontally  
up to -500 (left) to +500 (right) dots in  
300 dpi.  
-500/ -499/ ... / -1/ 0* /  
1/ ... / 499/ 500Dots  
Moves the print start position (at the  
top-left corner of pages) vertically up  
to -500 (up) to +500 (down) dots in  
300 dpi.  
3
Auto FF  
On/ Off*  
Allows you to print the remaining data  
without pressing Go.  
HP LaserJet  
Font No.  
I000/ ... / I059* / ... / I071 Sets the font number.  
Font Pitch  
0.44/ ... / 10.00* / ... /  
Sets the font pitch.  
99.99  
Font Pitchmenu will appear when  
you choose I059to I071in  
Font No.setting.  
Font Point  
4.00/ ... / 12.00* / ... /  
Sets the font size.  
999.75  
Font Pointmenu will appear when  
you choose I000to I058in  
Font No.setting.  
Symbol Set  
PC-8* / PC-8 D/N/ ...  
Sets the symbol set or the character  
set.  
Table Print  
-
Prints code table.  
If Change Emulationappears on  
the LCD, choose Auto(EPSON),  
Auto(IBM)or HP LaserJetin  
Emulationof the Print Menu.  
(See page 81.)  
Auto LF  
Auto CR  
On/ Off*  
On/ Off*  
ON: CR i CR+LF, OFF: CR i CR  
ON: LF i LF+CR, FF i FF+CR, or  
VT i VT+CR  
OFF: LF i LF, FF i FF, or VT i VT  
Auto WRAP  
Auto SKIP  
On/ Off*  
On* / Off  
Chooses whether a line feed and  
carriage return will happen when the  
machine reaches the right margin.  
Chooses whether a line feed and  
carriage return will happen when the  
machine position reaches the bottom  
margin.  
Left Margin  
##  
Sets the left margin at column 0 to 70  
columns at 1 cpi. The default setting  
is 0 cpi.  
The factory settings are shown in Bold with an asterisk.  
82  
General Information  
Print Menu (continued)  
Submenu  
Menu Selections  
Options  
Descriptions  
HP LaserJet  
(Continued)  
Right Margin  
##  
Sets the right margin at column 10 to  
80 columns at 1 cpi. The default  
setting is 80 cpi (Letter).  
Top Margin  
#.##  
#.##  
Sets the top margin at a distance  
from the top edge of the paper: 0.00,  
0.33, 0.50, 1.00, 1.50 or 2.00 inches.  
The default setting is 0.50 inches.  
3
Bottom Margin  
Sets the bottom margin at a distance  
from the bottom edge of the paper:  
0.00, 0.33, 0.50, 1.00, 1.50 or  
2.00 inches. The default setting is  
0.50 inches.  
Lines  
###  
Sets the number of lines on each  
page from 5 to 128 lines. The default  
setting is 60 lines (Letter).  
Epson FX-850  
Font No.  
I000/ ... / I059* / ... / I071 Sets the font number.  
Font Pitch  
0.44/ ... / 10.00* / ... /  
Sets the font pitch.  
99.99  
Font Pitchmenu will appear when  
you choose I059to I071in  
Font No.setting.  
Font Point  
4.00/ ... / 12.00* / ... / 999.75 Sets the font size.  
Font Pointmenu will appear when  
you choose I000to I058in  
Font No.setting.  
Character Set  
Table Print  
US ASCII* / GERMAN/ ...  
Sets the symbol set or the character  
set.  
-
Prints code table.  
If Change Emulationappears on  
the LCD, choose Auto(EPSON),  
Auto(IBM)or HP LaserJetin  
Emulationof the Print Menu.  
(See page 81.)  
Auto LF  
On/ Off *  
On/ Off *  
ON: CR i CR+LF, OFF: CR i CR  
Auto Mask  
Sets the top and bottom margins to  
two-line each. When you set  
Auto Maskto On, this setting  
overrides the Top Marginand  
Bottom Marginsettings.  
Left Margin  
Right Margin  
##  
##  
Sets the left margin at column 0 to 70  
columns at 1 cpi. The default setting  
is 0 cpi.  
Sets the right margin at column 10 to  
80 columns at 1 cpi. The default  
setting is 80 cpi.  
The factory settings are shown in Bold with an asterisk.  
83  
General Information  
Print Menu (continued)  
Submenu  
Menu Selections  
Options  
Descriptions  
Epson FX-850  
(Continued)  
Top Margin  
#.##  
Sets the top margin at a distance  
from the top edge of the paper: 0.00,  
0.33, 0.50, 1.00, 1.50 or 2.00 inches.  
The default setting is 0.33 inches.  
Bottom Margin  
#.##  
###  
Sets the bottom margin at a distance  
from the bottom edge of the paper:  
0.00, 0.33, 0.50, 1.00, 1.50 or  
2.00 inches. The default setting is  
0.33 inches.  
3
Lines  
Sets the number of lines on each  
page from 5 to 128 lines. The default  
setting is 62 lines (Letter).  
IBM Proprinter  
Font No.  
I000/ ... / I059* / ... / I071 Sets the font number.  
Font Pitch  
0.44/ ... / 10.00* / ... /  
Sets the font pitch.  
99.99  
Font Pitchmenu will appear when  
you choose I059to I071in  
Font No.setting.  
Font Point  
4.00/ ... / 12.00* / ... /  
Sets the font size.  
999.75  
Font Pointmenu will appear when  
you choose I000to I058in  
Font No.setting.  
Character Set  
Table Print  
PC-8* / PC-8 D/N/ ...  
Sets the symbol set or the character  
set.  
-
Prints code table.  
If Change Emulationappears on  
the LCD, choose Auto(EPSON),  
Auto(IBM)or HP LaserJetin  
Emulationof the Print Menu.  
(See page 81.)  
Auto LF  
Auto CR  
On/ Off*  
On/ Off*  
ON: CR i CR+LF, OFF: CR i CR  
ON: LF i LF+CR, FF i FF+CR, or  
VT i VT+CR  
OFF: LF i LF, FF i FF, or VT i VT  
Auto Mask  
On/ Off*  
Sets the top and bottom margins to  
two-line each. When you set  
Auto Maskto On, this setting  
overrides the Top Marginand  
Bottom Marginsettings.  
Left Margin  
Right Margin  
##  
##  
Sets the left margin at column 0 to 70  
columns at 1 cpi. The default setting  
is 0 cpi.  
Sets the right margin at column 10 to  
80 columns at 1 cpi. The default  
setting is 80 cpi.  
The factory settings are shown in Bold with an asterisk.  
84  
General Information  
Print Menu (continued)  
Submenu  
Menu Selections  
Options  
Descriptions  
IBM Proprinter  
(Continued)  
Top Margin  
#.##  
Sets the top margin at a distance  
from the top edge of the paper: 0.00,  
0.33, 0.50, 1.00, 1.50 or 2.00 inches.  
The default setting is 0.33 inches.  
Bottom Margin  
#.##  
Sets the bottom margin at a distance  
from the bottom edge of the paper:  
0.00, 0.33, 0.50, 1.00, 1.50 or  
2.00 inches. The default setting is  
0.33 inches.  
3
Lines  
###  
Sets the number of lines on each  
page from 5 to 128 lines. The default  
setting is 62 lines (Letter).  
BR-Script 3  
Error Print  
On* / Off  
Chooses whether to automatically  
print the error information when  
errors occur.  
The factory settings are shown in Bold with an asterisk.  
85  
General Information  
Network Menu  
Submenu 1 Submenu 2  
Menu Selections  
Options  
Descriptions  
Wired LAN TCP/IP  
Boot Method  
Auto* / Static/ RARP/  
BOOTP/ DHCP  
Chooses the IP method that best  
suits your needs.  
IP Address  
Subnet Mask  
Gateway  
###.###.###.###  
Enter the IP address.  
(000.000.000.000)*  
###.###.###.###  
Enter the Subnet mask.  
Enter the Gateway address.  
3
(000.000.000.000)*  
###.###.###.###  
(000.000.000.000)*  
0/ 1/ 2/ 3* / ... / 32767  
IP Boot Tries  
Specifies the number of  
attempts the machine will try to  
obtain an IP address when the  
Boot Methodis set to any  
setting except Static.  
APIPA  
On* / Off  
On/ Off*  
Automatically allocates the IP  
address from the link-local  
address range.  
IPv6  
Sets use of IPv6 protocol.  
Ethernet  
-
Auto* / 100B-FD/  
100B-HD/ 10B-FD/  
10B-HD  
Chooses Ethernet link mode.  
Wired Status  
-
-
Shows Ethernet link status.  
Active 1000B-FD /  
Active 100B-FD/  
Active 100B-HD/  
Active 10B-FD/  
Active 10B-HD/  
Inactive/ Wired OFF  
MAC Address  
-
Shows MAC address of the  
machine.  
Set to Default Restores wired network settings of the internal print server to the factory default.  
Wired Enable On* / Off Chooses Ethernet link mode.  
-
The factory settings are shown in Bold with an asterisk.  
86  
     
General Information  
Network Menu (continued)  
Submenu 1 Submenu 2  
Menu Selections  
Options  
Descriptions  
WLAN  
TCP/IP  
Boot Method  
Auto* / Static/ RARP/  
BOOTP/ DHCP  
Chooses the IP method that best  
suits your needs.  
IP Address  
Subnet Mask  
Gateway  
###.###.###.###  
Enter the IP address.  
(000.000.000.000)*  
###.###.###.###  
Enter the Subnet mask.  
Enter the Gateway address.  
3
(000.000.000.000)*  
###.###.###.###  
(000.000.000.000)*  
0/ 1/ 2/ 3* / ... / 32767  
IP Boot Tries  
Specifies the number of  
attempts the machine will try to  
obtain an IP address when the  
Boot Methodis set to any  
setting except Static.  
APIPA  
On* / Off  
Automatically allocates the IP  
address from the link-local  
address range.  
IPv6  
On/ Off*  
Enables or Disables the IPv6  
protocol.  
Setup Wizard  
WPS/AOSS  
-
-
-
-
Configures the wireless network  
settings using the setup wizard.  
Configures the wireless network  
settings using WPS or AOSS™  
method.  
WPS w/PIN Code  
-
-
Configures the wireless network  
settings using WPS with a PIN  
code.  
The factory settings are shown in Bold with an asterisk.  
87  
   
General Information  
Network Menu (continued)  
Submenu 1 Submenu 2  
Menu Selections  
Options  
Descriptions  
WLAN  
WLAN Status Status  
Active(11n)/  
Active(11b)/  
Active(11g)/  
Wired LAN Active/  
WLAN OFF/ AOSS Active/  
Connection Fail  
Shows wireless Ethernet link  
status.  
(Continued) (Appearsonly  
when WLAN  
Enableis On  
and Wired  
Enableis  
3
Signal  
Channel  
Speed  
SSID  
Strong/ Medium/ Weak/  
None  
Shows the signal condition.  
Off.)  
-
-
-
Shows the channel in use when  
Statusis Active.  
Shows the connecting speed  
when Statusis Active.  
Shows SSID [uses a maximum  
of 32 digits and characters 0-9,  
a-z and A-Z in ASCII values]  
Comm. Mode  
Ad-hoc* /  
Shows the current  
Infrastructure  
Communication Mode.  
MAC Address  
-
-
Shows MAC address of the  
machine.  
Set to Default Restores wireless network settings of the internal print server to the factory default.  
WLAN Enable  
-
On/ Off*  
Turns the wireless interface on  
or off.  
Wi-Fi Direct Push Button  
-
-
You can easily configure your  
Wi-Fi Direct™ network settings  
using the one-button push  
method.  
PIN Code  
Manual  
-
-
-
-
-
You can easily configure your  
Wi-Fi Direct™ network settings  
using WPS with a PIN code.  
You can manually configure  
your Wi-Fi Direct™ network  
settings.  
Group Owner  
On/ Off*  
Sets your machine as the Group  
Owner.  
Device Info. Device Name  
SSID  
-
-
You can see the device name of  
your machine.  
Shows SSID of Group Owner.  
When the machine is not  
connected, the LCD shows  
Not Connected.  
IP Address  
-
You can see the current IP  
Address of your machine.  
The factory settings are shown in Bold with an asterisk.  
88  
 
General Information  
Network Menu (continued)  
Submenu 1 Submenu 2  
Menu Selections  
Options  
Descriptions  
Wi-Fi Direct Status Info. Status  
G/O Active(**)/  
Client Active/  
Not Connected/ Off/  
Wired LAN Active  
You can see the current Wi-Fi  
Direct™ network status.  
(Continued)  
**= the number of devices  
3
Signal  
-
You can see the current Wi-Fi  
Direct™ network signal  
strength.  
When your machine acts as the  
Group Owner, the LCD always  
shows Strong.  
Channel  
Speed  
-
Shows the channel in use when  
the Statusis  
G/O Active(**)or  
Client Active.  
-
Shows the connecting speed  
when the Statusis  
G/O Active(**)or  
Client Active.  
I/F Enable -  
On/ Off*  
Enable or Disable the Wi-Fi  
Direct™ connection.  
Network Reset Restores all network settings of the internal print server to the factory default.  
The factory settings are shown in Bold with an asterisk.  
1
2
### means a number within the range of 000 to 255. On connection to the network, if the machine's 'Boot Method' is 'Auto' the machine will attempt  
to automatically set the IP address and Subnet Mask from a boot server such as DHCP or BOOTP. If a boot server cannot be found, an APIPA  
IP address will be allocated, such as 169. 254. [001-254]. [000-255]. If the 'Boot Method' of the machine is set to 'Static' you will need to manually  
enter an IP address from the machine's control panel.  
For HL-6180DW(T)  
Reset Menu  
3
Display Shows  
Network  
Description  
Restores all network settings of the internal print server to the factory default.  
Factory Reset  
Resets the machine and restores the printer settings (including command settings) to the  
factory default settings.  
The factory settings are shown in Bold with an asterisk.  
89  
     
General Information  
Reprinting documents  
3
Reprinting the last job  
3
You can reprint the data from the last print job without sending it from the computer again.  
Note  
3
• The Reprint function is not available when Secure Function Lock 2.0 is On. (For more information about  
Secure Function Lock 2.0 uu Network User's Guide: Secure Function Lock 2.0)  
• If the machine does not have enough memory to spool the print job, it will not print the document.  
• If you wait 30 seconds to continue the control panel operation, the LCD leaves the reprint setting  
automatically.  
• For more information about the settings in the printer driver, see Advanced tab uu page 31.  
• After turning the power switch off, the last print job will be deleted.  
How to reprint the last job  
3
a Make sure that the Reprintsetting is Onby using the keys on the control panel to enter the  
General Setupmenu.  
Note  
If you print with the Windows® printer driver we have supplied with the machine, the settings for  
Use Reprint in the printer driver will take priority over the settings made on the control panel. Check the  
Use Reprint check box in the printer driver. (For more information, see Use Reprint uu page 36.)  
b Press Go for about 4 seconds and release it.  
c Make sure that the LCD shows Reprint: Print. Press OK.  
d Press a or b to enter the number of copies you want. You can choose between 1 and 999 Copies.  
e Press OK or Go.  
Note  
If you want to delete the last print job from the memory, do the following process instead of the step c and  
the subsequent steps.  
• Press a or b to choose Reprint: Delete. Press OK.  
The LCD will show Deleted, and then the machine will return to Ready mode.  
90  
         
General Information  
Printing Secure data  
3
Secure data  
3
Secure documents are protected by a password and only those people who know the password will be able  
to print the document. The machine will not print the document when you send it for printing. To print the  
document, you must use the control panel of the machine (with the password). Secure data will be deleted  
after it is printed once.  
3
When the area to spool data is full, the LCD shows Out of Memory. Press Cancel to return to Ready mode.  
If you want to delete the spooled data, you can carry out this operation using the control panel.  
Note  
• Secure data will be deleted when the machine is turned off.  
• If you wait 30 seconds to continue the control panel operation, the LCD leaves the Secure Print setting  
automatically.  
• For more information about the settings in the printer driver and how to create secure data, see Secure  
printer driver), Secure Print uu page 60 (For Macintosh printer driver) or Secure Print uu page 69 (For  
Macintosh BR-Script printer driver).  
How to print Secure data  
3
a Press Secure.  
b Press a or b to choose the user name. Press OK.  
c Press a or b to choose the job. Press OK.  
d Press a or b to enter your password. Press OK.  
e Press a or b to choose Print. Press OK.  
f Press a or b to enter the number of copies you want.  
g Press OK or Go.  
Note  
If you want to delete the secure print data from the memory, do the following process instead of the step e  
and the subsequent steps.  
• Press a or b to choose Delete. Press OK.  
The LCD will show Deleted, and then the machine will return to Ready mode.  
91  
         
General Information  
Security features  
3
Secure Function Lock 2.0  
3
Secure Function Lock lets you restrict Public access to the Print function 1.  
This feature also prevents users from changing the Default settings of the machine by limiting access to the  
Menu settings. Before using the security features you must first enter an administrator password. Access to  
restricted operations can be enabled by creating a restricted user. Restricted users must enter a user  
password to use the machine. Secure Function Lock can be set by using Web Based Management and  
3
BRAdmin Professional 3 (Windows® only). (uu Network User's Guide)  
1
Print function includes print jobs via Google Cloud Print and Brother iPrint&Scan.  
Note  
• Make a careful note of your password. If you forget it, you will have to reset the password stored in the  
machine. For information about how to reset the password call Brother Customer Service.  
• Only administrators can set limitations and make changes for each user.  
Setting Lock  
3
Setting Lock lets you set a password to stop other people from accidentally changing your machine settings.  
Make a careful note of your password. If you forget it, you will have to reset the passwords stored in the  
machine. Please call your administrator or your Brother dealer.  
While Setting Lock is On, you cannot change the following settings without a password:  
Paper Tray  
General Setup  
Print Menu (except Table Print)  
Network (except Status, Mac Address, Status Info. and Device Info. of Wi-Fi Direct)  
Reset Menu  
Setting up the password  
3
a Press a or b to choose General Setup. Press OK.  
b Press a or b to choose Setting Lock. Press OK.  
c Enter a four-digit number for the password. To enter each digit, press a or b to choose a number and  
then press OK.  
d Re-enter the password when the LCD shows Verify:.  
92  
       
General Information  
Changing your Setting Lock password  
3
Turn the Setting Lock off before you change the password. (See Turning Setting Lock on/off uu page 93.)  
a Press a or b to choose General Setup. Press OK.  
b Press a or b to choose Setting Lock. Press OK.  
c Press a or b to choose Set Password. Press OK.  
3
d Enter the registered four-digit password. To enter each digit, press a or b to choose a number and then  
press OK.  
e Enter a four-digit number for the new password. To enter each digit, press a or b to choose a number  
and then press OK.  
f Re-enter the password when the LCD shows Verify:.  
Turning Setting Lock on/off  
3
If you enter the wrong password when following the instructions below, the LCD will show Wrong Password.  
Re-enter the correct password.  
Turning Setting Lock on  
a Press a or b to choose General Setup. Press OK.  
b Press a or b to choose Setting Lock. Press OK.  
c Press OK when the LCD shows On.  
d Enter the registered four-digit password. To enter each digit, press a or b to choose a number and then  
press OK.  
Turning Setting Lock off  
a Press a or b to choose General Setup. Press OK.  
b Press a or b to choose Setting Lock. Press OK.  
c Enter the registered four-digit password. To enter each digit, press a or b to choose a number and then  
press OK.  
d Press OK or Go when the LCD shows Off.  
93  
 
General Information  
Ecology features  
3
Toner Save  
3
You can save toner using this feature. When you set Toner Save to On, prints appear lighter. The default  
setting is Off.  
3
a Press a or b to choose General Setup. Press OK.  
b Press a or b to choose Ecology. Press OK.  
c Press a or b to choose Toner Save. Press OK.  
d Press a or b to choose Onor Off. Press OK or Go.  
Sleep Time  
3
The Sleep mode setting can reduce power consumption. When the machine is in Sleep Mode (Power Save  
mode) it acts as though it were turned off. The machine will wake up and start printing when it receives a print  
job.  
You can choose how long the machine must be idle before it goes into Sleep mode. When the machine  
receives a print file or document, the timer will be reset. The default setting is 3 minutes. While the machine  
is in Sleep mode the LCD will show Sleep.  
a Press a or b to choose General Setup. Press OK.  
b Press a or b to choose Ecology. Press OK.  
c Press a or b to choose Sleep Time. Press OK.  
d Press a or b to enter the length of time the machine will remain idle before entering Sleep mode. Press  
OK or Go.  
Deep Sleep mode  
3
If the machine is in Sleep mode and does not receive any jobs for a certain length of time, the machine will  
go into Deep Sleep mode automatically and the LCD will show Deep Sleep. Deep Sleep mode uses less  
power than Sleep Mode. The machine will wake up, when the machine receives a print job.  
If a wireless network is enabled, the machine will not enter Deep Sleep mode.  
To disable the wireless network uu Network User's Guide: Control panel setup  
94  
       
General Information  
Quiet mode feature  
3
The Quiet mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes  
slower. The default setting is Off.  
Turning Quiet mode on/off  
3
3
a Press a or b to choose General Setup. Press OK.  
b Press a or b to choose Quiet Mode. Press OK.  
c Press a or b to choose Onor Off. Press OK or Go.  
95  
   
Options  
Lower tray (LT-5400)  
4
One optional lower tray (Tray 2) can be installed on HL-5470DW and HL-6180DW 1, and the lower tray can  
hold up to 500 sheets of 20 lb (80 g/m2) paper. When the optional lower tray is installed, the machine can  
hold up to 800 sheets of plain 20 lb (80 g/m2) paper for HL-5470DW and 1,050 sheets for HL-6180DW. If you  
want to buy the optional lower tray unit, call the dealer you bought the machine from or Brother Customer  
Service.  
1
Tray 2 is standard on HL-5470DWT and HL-6180DWT.  
4
For setup, see the User’s Guide that we have supplied with the lower tray unit.  
WARNING  
If you use a Lower Tray, DO NOT carry the machine with the Lower Tray as you may be injured or cause  
damage to the machine because it is not attached to the Lower Tray.  
97  
     
Options  
SO-DIMM  
4
The machine has 128 MB of standard memory and one slot for optional memory expansion. You can increase  
the memory up to a maximum of 384 MB by installing one SO-DIMM (Small Outline Dual In-line Memory  
Module).  
4
SO-DIMM types  
4
For information regarding memory for your Brother machine please visit us at:  
In general, the SO-DIMM must have the following specifications:  
Type: 144-pin and 16-bit output  
CAS latency: 4  
Clock frequency: 267 MHz (533 Mb/S/Pin) or more  
Capacity: 256 MB  
Height: 30.0 mm (1.18 in.)  
DRAM type: DDR2 SDRAM  
Note  
• There might be some SO-DIMMs that will not work with the machine.  
• For more information, call the dealer you bought the machine from or Brother Customer Service.  
98  
     
Options  
Installing extra memory  
4
a Turn off the machine’s power switch.  
b Disconnect the interface cables from the machine, and then unplug the power cord from the AC power  
outlet.  
Note  
Always turn off the machine power switch before installing or removing the SO-DIMM.  
4
c Remove the plastic (1) and then the metal (2) SO-DIMM covers.  
1
2
d Unpack the SO-DIMM and hold it by its edges.  
Important  
To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board  
surface.  
99  
 
Options  
e Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot.  
Insert the SO-DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2).  
1
2
4
f Put the metal (2) and then the plastic (1) SO-DIMM covers back on.  
1
2
g Plug the machine’s power cord back into the AC power outlet first, and then connect the interface cables.  
h Turn on the machine’s power switch.  
Note  
To make sure that you have installed the SO-DIMM properly, you can print the printer settings page that  
shows the current memory size. (See Machine Info. uu page 78.)  
100  
Routine Maintenance  
5
5
Replacing consumable items  
5
You will need to replace the consumable items when the machine indicates that the life of the consumable is  
over. You can replace the following consumable items by yourself:  
Note  
The drum unit and toner cartridge are two separate parts.  
Toner cartridge  
Drum unit  
Order No. DR-720  
5
Order No. TN-720, TN-750, TN-780  
TN-720, TN-750  
TN-780  
1
TN-780 is available for HL-6180DW(T).  
101  
     
Routine Maintenance  
You will need to clean the machine regularly and replace the consumable items when the following messages  
are displayed on the LCD.  
LCD messages  
Consumable  
Approximate life  
How to replace  
Order No.  
item to replace  
Replace Toner  
Toner cartridge  
See page 104  
3,000 pages  
TN-720  
TN-750  
8,000 pages  
TN-780  
12,000 pages  
Replace Drum  
Drum Stop  
Drum unit  
See page 110  
DR-720  
30,000 pages  
1
2
3
4
5
6
7
5
Letter or A4 size single-sided pages.  
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.  
1 page per job  
Drum life is approximate and may vary by type of use.  
Standard toner cartridge  
High yield toner cartridge  
Super high yield toner cartridge (HL-6180DW(T) only)  
Note  
• Go to http://www.brother.com/original/index.html for instructions on how to return the used toner cartridge  
to the brother collection program. If you choose not to return your used toner cartridge, please discard the  
used toner cartridge according to local regulations, keeping it separate from domestic waste. If you have  
questions, call your local waste disposal office.  
• We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or  
scattering the material inside.  
• If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items  
and machine parts may be reduced.  
• The projected life for each of toner cartridges is based on ISO/IEC 19752. Frequency of replacement will  
vary depending on the complexity of printed pages, percentage of coverage and type of media used.  
102  
                 
Routine Maintenance  
Replacing the toner cartridge  
5
Order No. TN-720 1, TN-750 2, TN-780 3 5  
The Standard toner cartridge can print approximately 3,000 pages 4. The High Yield toner cartridge can print  
approximately 8,000 pages 4. The Super High Yield toner cartridge can print approximately 12,000 pages 4 5  
.
Actual page count will vary depending on your average type of document. When a toner cartridge is running  
low, the LCD shows Toner Low.  
The toner cartridge that comes supplied with the machine will need to be replaced after approximately 3,000  
pages 4.  
1
Standard toner cartridge  
2
High yield toner cartridge  
5
3
Super high yield toner cartridge  
4
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.  
5
Available for HL-6180DW(T)  
Note  
• It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.  
• To ensure high quality printing, we recommend that you use only Genuine Brother Brand toner cartridges.  
When you want to buy toner cartridges, please call Brother Customer Service.  
• If you print graphics, bold text, charts, Web pages with borders, or other types of printouts that consist of  
more than simple text, the amount of toner used will increase.  
• We recommend that you clean the machine when you replace the toner cartridge. See Cleaning and  
• If you change the print density setting for lighter or darker printing, the amount of toner used will change.  
• Wait to unpack the toner cartridge until immediately before you put it into the machine.  
Toner Low  
5
Toner Low  
If the LCD shows Toner Low, the machine has nearly run out of toner. Buy a new toner cartridge and have  
it ready before you get a Replace Tonermessage.  
Replace Toner  
5
When the following message appears on the LCD, you need to replace the toner cartridge:  
Replace Toner  
When the LCD shows Replace Tonerthe machine will stop printing until you replace the toner cartridge.  
A new genuine Brother toner cartridge will reset the Replace Toner mode.  
103  
             
Routine Maintenance  
Replacing the toner cartridge  
5
a Make sure that the machine is turned on. Leave the machine for at least 10 minutes to cool down.  
b Press the front cover release button and then open the front cover.  
5
c Take out the drum unit and toner cartridge assembly.  
WARNING  
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the  
machine to cool down before you touch the internal parts of the machine.  
104  
   
Routine Maintenance  
Important  
• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a  
piece of disposable paper underneath it in case you accidentally spill or scatter toner.  
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the  
illustration.  
5
d Push down the green lock lever and take the toner cartridge out of the drum unit.  
WARNING  
• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode,  
resulting in injuries.  
• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol  
or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.  
Instead, use only a dry, lint-free cloth.  
(uu Product Safety Guide: To use the product safely)  
105  
Routine Maintenance  
Important  
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash  
it off with cold water.  
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.  
<Toner cartridge>  
<Drum unit>  
5
• We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of  
disposable paper or cloth underneath it in case you accidentally spill or scatter toner.  
Note  
• Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out  
of the cartridge.  
• Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable  
items to the Brother collection program. If you choose not to return your used consumable, please discard  
the used consumable according to local regulations, keeping it separate from domestic waste. If you have  
questions, call your local waste disposal office.  
e Unpack the new toner cartridge. Hold the cartridge level with both hands and gently shake it from side  
to side several times to spread the toner evenly inside the cartridge.  
106  
Routine Maintenance  
Important  
• Wait to unpack the new toner cartridge until immediately before you put it in the machine. If a toner  
cartridge is left unpacked for a long time, the toner life will be shortened.  
• If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.  
• Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine. We  
also strongly recommend that you continue to use only Genuine Brother Brand replacement toner  
cartridges. Use or attempted use of third party toner and/or cartridges in the Brother machine may cause  
damage to the machine and/or may result in unsatisfactory print quality. In addition, use of third party toner  
and/or cartridges may trigger incorrect status messages, cause the printer to stop prematurely or  
otherwise malfunction. Our limited warranty coverage does not apply to any problem that is caused by the  
use of third party toner and/or cartridges. To protect your investment and obtain premium performance  
from the Brother machine, we strongly recommend the use of Genuine Brother Supplies.  
5
f Pull off the protective cover.  
Important  
Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To  
prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations.  
107  
Routine Maintenance  
g Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in  
properly, the green lock lever on the drum unit will lift automatically.  
5
Note  
Make sure that you put in the toner cartridge properly or it may separate from the drum unit.  
h Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to  
left several times.  
1
Note  
Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.  
108  
Routine Maintenance  
i Put the drum unit and toner cartridge assembly back into the machine.  
j Close the front cover of the machine.  
5
Note  
After replacing the toner cartridge, DO NOT turn off the machine’s power switch or open the front cover  
until the LCD shows Ready.  
109  
Routine Maintenance  
Replacing the drum unit  
5
Order No. DR-720  
A new drum unit can print approximately 30,000 Letter or A4 size single-sided pages.  
Note  
• There are many factors that determine the actual drum life, such as the temperature, humidity, type of  
paper, type of toner used and so on. Under ideal conditions, the average drum life is estimated at  
approximately 30,000 pages. The actual number of pages that your drum will print may be significantly  
less than this estimate. Because we have no control over the many factors that determine the actual drum  
life, we cannot guarantee a minimum number of pages that will be printed by your drum.  
• For best performance, use only genuine Brother toner. The machine should be used only in a clean,  
dust-free environment with adequate ventilation.  
5
• Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of  
the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother  
drum unit.  
Drum Error  
5
5
5
Drum Error  
The corona wire has become dirty. Clean the corona wire in the drum unit. (See Cleaning the corona wire  
If you cleaned the corona wire and Drum Errorwas not cleared then the drum unit is at the end of its life.  
Replace the drum unit with a new one.  
Drum End Soon  
Drum End Soon  
The drum unit is nearing the end of its rated life and will require replacement. We recommend you keep a  
genuine Brother drum unit ready for installation.  
Clean the corona wire in the drum unit. If you don’t, printed pages may have a vertical stripe or Drum Error  
Replace Drum  
Replace Drum  
The drum unit has exceeded its rated life. Please replace the drum unit with a new one. We recommend a  
genuine Brother drum unit be installed at this time.  
After replacement, reset the drum counter by following the instructions included with the new drum unit.  
110  
     
Routine Maintenance  
Drum Stop  
5
Drum Stop  
We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a  
genuine Brother drum unit be installed at this time.  
After replacement, reset the drum counter by following the instructions included with the new drum unit.  
Replacing the drum unit  
5
Important  
• While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your  
hands or clothes, immediately wipe or wash it off with cold water.  
5
• Every time you replace the drum unit, clean the inside of the machine. (See Cleaning and Checking the  
When you replace the drum unit with a new one, you need to reset the drum counter by completing the  
following steps:  
a Make sure that the machine is turned on. Leave the machine for at least 10 minutes to cool down.  
b Press the front cover release button and then open the front cover.  
c Take out the drum unit and toner cartridge assembly.  
111  
   
Routine Maintenance  
WARNING  
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the  
machine to cool down before you touch the internal parts of the machine.  
5
Important  
• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a  
piece of disposable paper underneath it in case you accidentally spill or scatter toner.  
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the  
illustration.  
d Push down the green lock lever and take the toner cartridge out of the drum unit.  
112  
Routine Maintenance  
WARNING  
• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode,  
resulting in injuries.  
• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol  
or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.  
Instead, use only a dry, lint-free cloth.  
(uu Product Safety Guide: To use the product safely)  
5
Important  
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash  
it off with cold water.  
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.  
<Toner cartridge>  
<Drum unit>  
• We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of  
disposable paper or cloth underneath it in case you accidentally spill or scatter toner.  
Note  
• Be sure to seal up the used drum unit tightly in a suitable bag so that toner powder does not spill out of  
the drum unit.  
• Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable  
items to the Brother collection program. If you choose not to return your used consumable, please discard  
the used consumable according to local regulations, keeping it separate from domestic waste. If you have  
questions, call your local waste disposal office.  
e Unpack the new drum unit.  
113  
Routine Maintenance  
f Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge  
in properly, the green lock lever on the drum unit will lift automatically.  
5
Note  
Make sure that you put in the toner cartridge properly or it may separate from the drum unit.  
g Put the drum unit and toner cartridge assembly back into the machine.  
114  
Routine Maintenance  
h When you replace the drum unit with a new one, you need to reset the drum counter. Hold down Go until  
the Drum Clearmessage is displayed on the LCD, then release Go.  
5
Important  
Do not reset the drum counter when you only replace the toner cartridge.  
i Close the front cover of the machine.  
115  
Routine Maintenance  
Cleaning and Checking the machine  
5
Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner  
cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained  
with toner, clean the inside of the machine with a dry, lint-free cloth.  
WARNING  
• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode,  
resulting in injuries.  
• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol  
or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.  
Instead, use only a dry, lint-free cloth.  
5
(uu Product Safety Guide: To use the product safely)  
Important  
Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface  
of the machine.  
Cleaning the outside of the machine  
5
a Turn off the machine’s power switch.  
b Disconnect the interface cables from the machine, and then unplug the power cord from the AC power  
outlet.  
c Wipe the outside of the machine with a dry, lint-free cloth to remove dust.  
116  
     
Routine Maintenance  
d Pull the paper tray completely out of the machine.  
5
e If paper is loaded in the paper tray, remove it.  
f Remove anything that is stuck inside the paper tray.  
g Wipe the inside and the outside of the paper tray with a dry, lint-free cloth to remove dust.  
h Re-load the paper and put the paper tray firmly back in the machine.  
i Plug the machine’s power cord back into the AC power outlet first, and then connect the interface cables.  
j Turn on the machine’s power switch.  
117  
Routine Maintenance  
Cleaning the corona wire  
5
If you have print quality problems, clean the corona wire as follows:  
a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the  
machine.  
b Press the front cover release button and then open the front cover.  
5
c Take out the drum unit and toner cartridge assembly.  
WARNING  
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the  
machine to cool down before you touch the internal parts of the machine.  
118  
   
Routine Maintenance  
Important  
• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper  
or cloth in case you accidentally spill or scatter toner.  
• Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes,  
immediately wipe or wash it off with cold water.  
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the  
illustration.  
5
d Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to  
left several times.  
1
Note  
Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.  
e Put the drum unit and toner cartridge assembly back into the machine.  
f Close the front cover of the machine.  
119  
Routine Maintenance  
Cleaning the drum unit  
5
If your printout has white or black dots at 3.7 in. (94 mm) intervals, the drum may have foreign material, such  
as glue from a label stuck on the drum surface. Follow the steps below to solve the problem.  
a Make sure the machine is in Ready mode.  
b Press a or b to choose Machine Info.. Press OK.  
c Press a or b to choose Drum Dot Print. Press OK to print the drum dot check sheet.  
d Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the  
machine.  
5
e Turn off the machine’s power switch.  
f Press the front cover release button and then open the front cover.  
g Take out the drum unit and toner cartridge assembly.  
120  
 
Routine Maintenance  
WARNING  
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the  
machine to cool down before you touch the internal parts of the machine.  
5
Important  
• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper  
or cloth in case you accidentally spill or scatter toner.  
• Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes,  
immediately wipe or wash it off with cold water.  
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the  
illustration.  
h Push down the green lock lever and take the toner cartridge out of the drum unit.  
121  
Routine Maintenance  
i Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left hand  
side.  
1
5
j Use the numbered markers next to the drum roller to find the mark. For example, a dot in column 2 on  
the check sheet would mean that there is a mark in the “2” region of the drum.  
122  
Routine Maintenance  
k Turn the drum unit gear toward you by hand while looking at surface of the suspected area.  
5
l When you have found the mark on the drum that matches the drum dot check sheet, wipe the surface  
of the drum gently with a cotton swab until the mark on the surface comes off.  
Important  
DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids.  
123  
Routine Maintenance  
m Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in  
properly, the green lock lever on the drum unit will lift automatically.  
5
Note  
Make sure that you put in the toner cartridge properly or it may separate from the drum unit.  
n Put the drum unit and toner cartridge assembly back into the machine.  
o Close the front cover of the machine.  
p Turn on the machine’s power switch.  
124  
Routine Maintenance  
Cleaning the paper pick-up roller  
5
Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the proper feeding of paper.  
a Turn off the machine’s power switch.  
b Disconnect the interface cables from the machine, and then unplug the power cord from the AC power  
outlet.  
c Pull the paper tray completely out of the machine.  
d Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the  
paper tray with it to remove dust.  
5
1
e Wipe the two pick-up rollers (1) inside of the machine to remove dust.  
1
f Put the paper tray back in the machine.  
g Plug the machine’s power cord back into the AC power outlet first, and then connect the interface cables.  
h Turn on the machine’s power switch.  
125  
 
Routine Maintenance  
Packing and shipping the machine  
5
WARNING  
If you use a Lower Tray, DO NOT carry the machine with the Lower Tray as you may be injured or cause  
damage to the machine because it is not attached to the Lower Tray.  
Note  
• If for any reason you must ship your machine, carefully repack the machine in the original packaging to  
avoid any damage during transit. The machine should be adequately insured with the carrier.  
5
• For HL-5470DWT and HL-6180DWT users, the lower tray and the machine should be packed separately  
into each original packing box and then pack them into the largest original box.  
a Turn off the machine’s power switch. Leave the machine turned off for at least 10 minutes to cool down.  
b Disconnect all the cables, and then unplug the power cord from the AC power outlet.  
c Put the packing material (1) into the carton.  
REAR  
FRONT  
1
126  
 
Routine Maintenance  
d Wrap the machine in a plastic bag, then put it on the bottom packing material (1).  
REAR  
FRONT  
5
1
e Put the packing material (2) marked “FRONT” on the front of the machine. Put the packing material (3)  
marked “REAR” on the back of the machine.  
REAR  
FRONT  
3
2
1
127  
Routine Maintenance  
f Put the cardboard tray (1) on the top and put the power cord in it.  
1
5
g Close the carton and tape it shut.  
h <If you have a Lower Tray>  
Repack the lower tray as shown in the illustration.  
128  
Troubleshooting  
6
6
If you think there is a problem with your machine, check each item below first and follow the troubleshooting  
tips. Most problems can be easily resolved by yourself.  
HL-6180DW(T) in USA: Please go to the Brother Solutions Center at http://solutions.brother.com/ and click  
Manuals on your model page to download the other manuals.  
Identifying your problem  
6
First, check the following.  
The machine's power cord is connected properly and the machine's power switch is turned on. If the  
machine does not turn on after connecting the power cord, see Other difficulties uu page 150.  
All of the protective parts have been removed.  
Paper is inserted properly in the paper tray.  
6
The interface cables are securely connected to the machine and the computer, or wireless connection is  
set up on both the machine and your computer.  
LCD Messages  
If you did not solve your problem with the above checks, identify your problem and then go to the page  
suggested below.  
Machine does not print.  
Paper handling  
Pages are printed, but there are still problems.  
Print quality  
Printout is incorrect  
Network and other problems:  
129  
     
Troubleshooting  
Error and maintenance messages  
6
As with any sophisticated office product, errors may occur and consumable items may need to be replaced.  
If this happens, your machine identifies the error or required routine maintenance and shows the appropriate  
message. The most common error and maintenance messages are shown below.  
You can correct most errors and perform routine maintenance by yourself. If you need more help, the Brother  
Solutions Center offers the latest FAQs and troubleshooting tips:  
Error message  
Cause  
Action  
Access Denied  
The function you want to use is  
Contact your administrator to check your Secure  
restricted by Secure Function Lock Function Lock Settings.  
2.0.  
Cartridge Error  
Cover is Open  
The toner cartridge is not installed  
correctly.  
Pull out the drum unit and toner cartridge assembly,  
6
take out the toner cartridge, and put it back into the  
drum unit again. Put the drum unit and toner cartridge  
assembly back in the machine. If the problem  
continues, call Brother Customer Service.  
The front cover is not closed  
completely.  
Close the front cover of the machine.  
The fuser cover is not closed  
completely or paper was jammed in  
the back of the machine when you  
turned on the power.  
Close the fuser cover of the machine.  
Make sure paper is not jammed inside the back of  
the machine, and then close the fuser cover and  
DIMM Error  
The DIMM is not installed  
Turn off the machine and remove the DIMM. (See  
correctly.  
The DIMM is broken.  
Confirm the DIMM meets the required  
specifications. (For details, see SO-DIMM types  
The DIMM does not meet the  
required specifications.  
Re-install the DIMM correctly. Wait a few seconds,  
and then turn it on again.  
If this error message appears again, replace the  
DIMM with a new one. (See Installing extra  
Drum End Soon  
Drum Error  
The drum unit is near the end of its Order a new drum unit now so a replacement drum  
life.  
unit will be available when the LCD shows  
Replace Drum. (See Drum End Soon  
The corona wire on the drum unit  
needs to be cleaned.  
Clean the corona wire. (See Cleaning the corona wire  
The toner cartridge is placed in the Put the toner cartridge into the drum unit, and then  
machine without the drum unit.  
It is time to replace the drum unit.  
re-install the drum unit and toner cartridge assembly  
in the machine  
Drum Stop  
Replace the drum unit. (See Replacing the drum unit  
130  
   
Troubleshooting  
Error message  
Cause  
Action  
Duplex Disabled  
The back cover of the machine is  
not closed completely.  
Close the back cover of the machine.  
The duplex tray is not installed or  
not installed correctly.  
Re-install the duplex tray.  
Fuser Error  
The temperature of the fuser unit  
does not rise to a specified  
temperature within the specified  
time.  
Turn the power switch off, wait a few seconds, and  
then turn it on again. Leave the machine for 15  
minutes with the power on.  
The fuser unit is too hot.  
Jam Duplex  
Jam Inside  
The paper is jammed in the duplex See Paper is jammed in the Duplex tray  
tray or the fuser unit.  
The paper is jammed inside the  
machine.  
6
The toner cartridge is placed in the Put the toner cartridge into the drum unit, and then  
machine without the drum unit.  
re-install the drum unit and toner cartridge assembly  
in the machine.  
Jam MP Tray  
Jam Rear  
The paper is jammed in the MP tray See Paper is jammed in the MP tray uu page 134.  
of the machine.  
The paper is jammed in the back of See Paper is jammed at the back of the machine  
the machine.  
Jam Tray 1  
The paper is jammed in the paper  
tray of the machine.  
Jam Tray 2  
Limit Exceeded  
The printing limit set by Secure  
Function Lock 2.0 was reached.  
Contact your administrator to check your Secure  
Function Lock Settings.  
Log Access Error  
The machine could not access the Contact your administrator to check the Store Print  
print log file in the server.  
Log to Network settings.  
(For detailed information uu Network User's Guide:  
Store Print Log to Network)  
Manual Feed  
No Paper  
Manual was selected as the paper Place the same size of paper in the MP tray as is  
source when there was no paper in shown on the LCD. If the machine is in Pause mode,  
the MP tray.  
The machine is out of paper or  
paper is not correctly loaded in the  
specified paper tray.  
Put paper in the indicated paper tray.  
Load <size> paper  
in <tray>.  
Make sure the paper guides are set to the correct  
size.  
No Toner  
The toner cartridge or the drum unit Remove the drum unit and toner cartridge assembly,  
and toner cartridge assembly is not remove the toner cartridge from the drum unit, and  
installed properly.  
re-install the toner cartridge back into the drum unit  
again. Re-install the drum unit and toner cartridge  
assembly back in the machine. If the problem  
continues, replace the toner cartridge. (See  
No Tray  
The standard paper tray is not  
Re-install the standard paper tray.  
installed or not installed correctly.  
131  
Troubleshooting  
Error message  
Cause  
Action  
Out of Memory  
The machine’s memory is full.  
Press Cancel and delete the previously stored  
secure print data.  
Secure Print Data  
is full.  
Out of Memory  
The machine’s memory is full.  
Reduce the complexity of your document or reduce  
the print resolution.  
Add more Memory.  
Add more memory. (see Installing extra memory  
Print Unable ##  
Replace Drum  
The machine has a mechanical  
problem.  
Turn the power switch off, wait a few minutes, and  
then turn it on again.  
If the problem continues, call Brother Customer  
Service.  
It is time to replace the drum unit.  
Replace the drum unit. (See Replacing the drum unit  
6
The drum unit counter was not reset Reset the drum unit counter. (See Replacing the  
when a new drum was installed.  
Replace Fuser  
It is time to replace the fuser unit.  
Call Brother Customer Service or a Brother  
Authorized Service Center to replace the fuser unit.  
To replace Fuser Unit call Brother Customer Service  
at:  
1-877-BROTHER (1-877-276-8437) (in USA)  
1-877-BROTHER (in Canada)  
or to locate a Brother Authorized Service Center, visit  
us at:  
Replace Laser  
It is time to replace the laser unit.  
Call Brother Customer Service or a Brother  
Authorized Service Center to replace the laser unit.  
To replace Laser Unit call Brother Customer Service  
at:  
1-877-BROTHER (1-877-276-8437) (in USA)  
1-877-BROTHER (in Canada)  
or to locate a Brother Authorized Service Center, visit  
us at:  
Replace PF Kit1  
Replace PF Kit2  
Replace PF KitMP  
It is time to replace the paper  
feeding kit.  
Call Brother Customer Service or a Brother  
Authorized Service Center to replace the PF kit.  
To replace PF Kit call Brother Customer Service at:  
1-877-BROTHER (1-877-276-8437) (in USA)  
1-877-BROTHER (in Canada)  
or to locate a Brother Authorized Service Center, visit  
us at:  
132  
Troubleshooting  
Error message  
Cause  
Action  
Replace Toner  
The toner cartridge is at the end of Replace the toner cartridge. (See Replacing the toner  
its life. The machine will stop all print cartridge uu page 104.)  
operations.  
Size Error DX  
The paper size defined in the printer Press Cancel. Choose a paper size which is  
driver and the control panel menu is supported by the duplex tray.  
not available for automatic duplex  
printing.  
The paper size you can use for automatic duplex  
printing is Letter, Legal or Folio.  
The paper in the tray is not correct Load the correct size of paper in the tray and set the  
size and is not available for  
automatic duplex printing.  
size of paper to the tray. (See Paper Tray  
The paper size you can use for automatic duplex  
printing is Letter, Legal or Folio.  
Size Mismatch  
The paper in the indicated tray is not Put the same size paper in the paper tray that is  
6
the correct size.  
selected in the printer driver, and then press Go, or  
select the size of paper that you loaded in the  
indicated paper tray.  
Storage Full  
Toner Low  
There is no space on the ROM.  
Press Cancel or Go. Delete unnecessary macros or  
If the LCD shows Toner Lowyou Order a new toner cartridge now so a replacement  
can still print; however, the machine toner cartridge will be available when the LCD shows  
is telling you that the toner cartridge Replace Toner.  
is near the end of its life.  
133  
Troubleshooting  
Paper jams  
6
Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps  
prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.  
Paper is jammed in the MP tray  
6
If the LCD shows Jam MP Tray, follow these steps:  
a Remove the paper from the MP tray.  
b Remove any jammed paper from in and around the MP tray.  
c Fan the paper stack, and then put it back in the MP tray.  
6
d When loading paper in the MP tray, make sure that the paper stays under the maximum paper height  
guides on both sides of the tray.  
e Press Go to resume printing.  
Paper is jammed in Paper Tray 1 or Tray 2  
6
If the LCD shows Jam Tray 1or Jam Tray 2, follow these steps:  
a Pull the paper tray completely out of the machine.  
For Jam Tray 1:  
134  
         
Troubleshooting  
For Jam Tray 2:  
6
b Use both hands to slowly pull out the jammed paper.  
Note  
Pulling the jammed paper downward allows you to remove the paper more easily.  
c Make sure that the paper is below the maximum paper mark (  
the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the  
guides are firmly in the slots.  
) in the paper tray. While pressing  
d Put the paper tray firmly back in the machine.  
135  
Troubleshooting  
Paper is jammed in the Duplex tray  
6
If the LCD shows Jam Duplex, follow these steps:  
a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the  
machine.  
b Pull the paper tray completely out of the machine.  
6
c Open the back cover.  
WARNING  
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the  
machine to cool down before you touch the internal parts of the machine.  
136  
   
Troubleshooting  
d Using both hands, gently pull the jammed paper out of the back of the machine.  
e Close the back cover.  
f Pull the duplex tray completely out of the machine.  
6
g Pull the jammed paper out of the machine or out of the duplex tray.  
137  
Troubleshooting  
h Make sure that the jammed paper does not remain under the machine from static electricity.  
i Put the duplex tray back into the machine.  
j Put the paper tray firmly back in the machine.  
6
138  
Troubleshooting  
Paper is jammed at the back of the machine  
6
If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps:  
a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the  
machine.  
b Press the front cover release button and then open the front cover.  
6
c Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with  
the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from  
inside of the machine.  
WARNING  
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the  
machine to cool down before you touch the internal parts of the machine.  
139  
   
Troubleshooting  
Important  
• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper  
or cloth in case you accidentally spill or scatter toner.  
• Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes,  
immediately wipe or wash it off with cold water.  
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the  
illustration.  
6
d Open the back cover.  
WARNING  
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the  
machine to cool down before you touch the internal parts of the machine.  
140  
Troubleshooting  
e Pull the green tabs at the left and right hand sides toward you and fold down the fuser cover (1).  
1
f Using both hands, gently pull the jammed paper out of the fuser unit.  
6
g Close the fuser cover.  
h Close the back cover.  
141  
Troubleshooting  
i Put the drum unit and toner cartridge assembly back into the machine.  
j Close the front cover of the machine.  
6
142  
Troubleshooting  
Paper is jammed inside the machine  
6
If the LCD shows Jam Inside, follow these steps:  
a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the  
machine.  
b Pull the paper tray completely out of the machine.  
6
c Use both hands to slowly pull out the jammed paper.  
Note  
Pulling the jammed paper downward allows you to remove the paper more easily.  
143  
   
Troubleshooting  
d Press the front cover release button and then open the front cover.  
e Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with  
the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from  
inside of the machine.  
6
WARNING  
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the  
machine to cool down before you touch the internal parts of the machine.  
144  
Troubleshooting  
Important  
• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper  
or cloth in case you accidentally spill or scatter toner.  
• Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes,  
immediately wipe or wash it off with cold water.  
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the  
illustration.  
6
Note  
The drum unit and toner cartridge are two separate parts. Make sure both are installed as an assembly. If  
the toner cartridge is placed in the machine without the drum unit, the messages Drum Error or Jam Inside  
may be displayed.  
f Push down the green lock lever and take the toner cartridge out of the drum unit. Remove the jammed  
paper if there is any inside the drum unit.  
145  
Troubleshooting  
g Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in  
properly, the green lock lever on the drum unit will lift automatically.  
6
Note  
Make sure that you put in the toner cartridge properly or it may separate from the drum unit.  
h Put the drum unit and toner cartridge assembly back into the machine.  
i Close the front cover of the machine.  
j Put the paper tray firmly back in the machine.  
Note  
If you turn off the machine during Jam Inside, the machine will print incomplete data from your computer.  
Before you turn on the machine, delete the print spool job on your computer.  
146  
Troubleshooting  
If you are having difficulty with your machine  
6
Important  
• For technical help, you must call the country where you bought the machine. Calls must be made from  
within that country.  
• If you think there is a problem with your machine, check the chart below and follow the troubleshooting  
tips. Most problems can be easily resolved by yourself.  
• If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.  
• Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.  
Printing difficulties  
6
Difficulties  
Suggestions  
No printout.  
Check that the correct printer driver has been installed and chosen.  
Check to see if the LCD is showing an error message.  
Check that the machine is online:  
®
®
(Windows 7 and Windows Server 2008 R2)  
Click the Start button and Devices and Printers. Right-click  
Brother HL-XXXX series and click See What's Printing. Click Printer and make  
sure Use Printer Offline is unchecked.  
®
®
(Windows Vista and Windows Server 2008)  
Click the Start button, Control Panel, Hardware and Sound, and then Printers.  
Right-click Brother HL-XXXX series. Make sure that Use Printer Offline is  
unchecked.  
®
®
(Windows XP and Windows Server 2003)  
Click the Start button and choose Printers and Faxes. Right-click  
Brother HL-XXXX series. Make sure that Use Printer Offline is unchecked.  
Contact your administrator to check your Secure Function Lock settings.  
The machine is not printing or Press Cancel.  
has stopped printing.  
The machine will cancel the print job and clear it from the memory. The printout may  
be incomplete.  
The headers or footers appear There is an unprintable area on the top and bottom of the page. Adjust the top and  
when the document displays  
bottom margins in your document to allow for this.  
on the screen but they do not (See Unprintable area when printing from a computer uu page 7.)  
show up when it is printed.  
The machine prints  
unexpectedly or it prints  
garbage.  
Press Cancel to cancel print jobs.  
Check the settings in your application to make sure it is set up to work with your  
machine.  
The machine prints the first  
Check the settings in your application to make sure that it is set up to work with your  
couple of pages correctly, then machine.  
some pages have text  
Your computer is not recognizing the machine’s input buffer’s full signal. Make sure  
that you connected the interface cable correctly.  
missing.  
(uu Quick Setup Guide)  
147  
     
Troubleshooting  
Printing difficulties (continued)  
Difficulties  
Suggestions  
Cannot perform ‘Page Layout’ Check that the paper size setting in the application and in the printer driver are the  
printing.  
same.  
Print speed is too slow.  
Try changing the printer driver setting. The highest resolution needs longer data  
processing, sending and printing time.  
Check that the back cover is firmly closed and the duplex tray is firmly installed.  
If the machine is in Quiet mode, print speed is slower. Check the Quiet mode setting.  
The machine does not print  
Reduce the print quality.  
®
®
from Adobe Illustrator .  
®
(See Basic tab uu page 26 (for Windows ))  
(See Print Settings uu page 61 (for Macintosh))  
Poor print quality  
6
Paper handling difficulties  
Difficulties  
Suggestions  
The machine does not feed  
paper.  
If there is no paper, load a new stack of paper into the paper tray.  
If there is paper in the paper tray, make sure it is straight. If the paper is curled, you  
should straighten it. Sometimes it is helpful to remove the paper, turn the stack over  
and put it back into the paper tray.  
Reduce the amount of paper in the paper tray, and then try again.  
Make sure that manual feed mode is not chosen in the printer driver.  
Clean the paper pick-up roller.  
Make sure that MP Tray is chosen in the printer driver.  
Fan the paper well and put it back in the tray firmly.  
The machine does not feed  
paper from the MP tray.  
How do I print on envelopes? You can load envelopes in the MP tray. Your application must be set up to print the  
envelope size you are using. This is usually done in the Page Setup or Document  
Setup menu of your application.  
(See your application’s manual for more information.)  
148  
   
Troubleshooting  
Network difficulties  
Difficulties  
Suggestions  
Cannot print over a wired  
Network.  
If you are having Network problems uu Network User's Guide.  
Make sure your machine is powered on and is on-line and in Ready mode. Print the  
Network Configuration report to verify your Network settings are correct. You can  
Print the Network Configuration report in the following menu selection:  
Machine Info., Print NetSettingand then press Go.  
Reconnect the LAN cable to the hub to verify that the cable and network connections  
are good. If possible, try connecting the machine to a different port on your hub using  
a different cable. You can check the current wired network status from the Network  
control panel menu.  
®
The Brother software cannot  
be installed.  
(Windows )  
6
If the Security Software warning appears on the PC screen during the installation,  
change the Security Software settings to permit the Brother product setup program  
or other program to run.  
(Macintosh)  
If you are using a firewall function of anti-spyware or antivirus security software,  
temporarily disable it and then install the Brother software.  
Cannot connect to wireless  
network.  
Investigate the problem using the WLAN report. You can Print the WLAN report in  
the following menu selection:  
Machine Info., Print WLANReportand then press Go.  
For more details uu Quick Setup Guide  
For other problems concerning using your machine on a Network uu Network User's Guide  
149  
   
Troubleshooting  
Other difficulties  
Difficulties  
Suggestions  
The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)  
may have triggered the machine’s internal safety mechanisms. Turn the machine off  
and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn  
the machine on.  
If you still cannot turn on the machine, plug the power cord directly into a different  
known working wall outlet (do not plug it into a surge suppressor or backup battery  
type of device), and then turn on the machine. If this works, then the wall outlet,  
battery backup device, or surge suppressor device is the cause of the problem.  
®
The machine cannot print EPS  
data that includes binary with  
the BR-Script3 printer driver.  
(Windows )  
You need the following settings to print EPS data:  
®
®
a For Windows 7 and Windows Server 2008 R2:  
Click the Start button and Devices and Printers.  
6
®
®
For Windows Vista and Windows Server 2008:  
Click Start button, Control Panel, Hardware and Sound, and then Printers.  
®
®
For Windows XP and Windows Server 2003:  
Click Start button, and select Printers and Faxes.  
b Right-click the Brother HL-XXXX BR-Script3 icon and select Properties .  
c From the Device Settings tab, choose TBCP (Tagged binary communication  
protocol) in Output Protocol.  
(Macintosh)  
If your machine is connected to a computer with a USB interface, you cannot print  
EPS data that includes binary. You can print the EPS data at the machine through  
a network. For installing BR-Script3 printer driver through the network, visit the  
Brother Solutions Center at http://solutions.brother.com/.  
1
Printer properties for Windows® 7 and Windows Server® 2008 R2 users  
150  
   
Troubleshooting  
Improving the print quality  
6
If you have a print quality problem, print a test page first (see Machine Info. uu page 78). If the printout looks  
good, the problem is probably not the machine. Check the interface cable or try the machine on another  
computer. If the printout has a quality problem, check the following steps first. And then, if you still have a  
print quality problem, check the chart below and follow the recommendations.  
Note  
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.  
a To get the best print quality, we suggest using the recommended paper. Check that you are using paper  
that meets our specifications. (See Acceptable paper and other print media uu page 2.)  
b Check that the drum unit and toner cartridge are installed properly.  
6
Examples of poor print quality  
Recommendation  
Take out the drum unit and toner cartridge assembly. Hold the assembly level  
with both hands and gently shake it from side to side several times to spread  
the toner evenly inside the cartridge.  
ABCDEFGH  
abcdefghijk  
If the LCD shows Replace Toner, put in a new toner cartridge.  
A B C D  
abcde  
0 1 2 3 4  
Check the machine’s environment. Conditions such as humidity, high  
temperatures, and so on, may cause this print fault.  
Faint  
uu Product Safety Guide: Choosing a location  
If the whole page is too light, Toner Savemay be turned on. Turn off  
Toner Savein the machine's menu settings or Toner Save Mode in the  
®
Advanced tab (For Windows ) or the Advanced print settings of  
Print Settings (For Macintosh) of the driver.  
Clean the corona wire of the drum unit.  
Put in a new toner cartridge.  
Put in a new drum unit.  
Make sure that you use paper that meets our specifications.  
ABCDEFGH  
abcdefghijk  
Check the machine’s environment. Conditions such as high temperatures  
and high humidity can increase the amount of background shading.  
A B C D  
abcde  
0 1 2 3 4  
uu Product Safety Guide: Choosing a location  
Put in a new toner cartridge.  
Put in a new drum unit.  
Gray background  
151  
   
Troubleshooting  
Examples of poor print quality  
Recommendation  
Make sure that you use paper that meets our specifications. Rough-surfaced  
paper or thick paper may cause this problem.  
Make sure that you choose the appropriate media type in the printer driver or  
in the machine’s Media Typemenu setting.  
Choose Reduce Ghosting mode in the printer driver.  
Ghost  
®
uu Other Print Options uu page 36 (For Windows )  
uu Print Settings uu page 61 (For Macintosh)  
Put in a new drum unit.  
Put in a new toner cartridge.  
6
The fuser unit may be contaminated. Call Brother Customer Service at:  
In USA: 1-877-BROTHER (1-877-276-8437)  
In Canada: 1-877-BROTHER  
Make sure that you use paper that meets our specifications. Rough-surfaced  
paper may cause the problem.  
ABCDEFGH  
abcdefghijk  
Clean the corona wire of the drum unit.  
A B C D  
abcde  
0 1 2 3 4  
The drum unit may be damaged. Put in a new drum unit.  
Toner specks  
The fuser unit may be contaminated. Call Brother Customer Service at:  
In USA: 1-877-BROTHER (1-877-276-8437)  
In Canada: 1-877-BROTHER  
Make sure that you use paper that meets our specifications.  
Choose Thick Paper mode in the printer driver, choose Thick Paperin the  
machine’s Paper Type menu setting or use thinner paper than you are  
currently using.  
Check the machine’s environment. Conditions such as high humidity can  
cause hollow print.  
Hollow print  
uu Product Safety Guide: Choosing a location  
The drum unit may be damaged. Put in a new drum unit.  
152  
Troubleshooting  
Examples of poor print quality  
Recommendation  
Clean the corona wire inside the drum unit by sliding the green tab. Be sure  
to return the green tab to the home position (a).  
The drum unit may be damaged. Put in a new drum unit.  
All black  
Make sure that you use paper that meets our specifications. A rough surfaced  
paper or thick print media can cause this problem.  
ABCDEFGH  
abcdefghijk  
Make sure that you choose the appropriate media type in the printer driver or  
in the machine’s Media Typemenu setting.  
A B C D  
abcde  
0 1 2 3 4  
6
The problem may disappear by itself. Print multiple blank pages to clear this  
problem, especially if the machine has not been used for a long time.  
White lines across the page  
The drum unit may be damaged. Put in a new drum unit.  
Clean the corona wire inside the drum unit.  
ABCDEFGH  
abcdefghijk  
The drum unit may be damaged. Put in a new drum unit.  
A B C D  
abcde  
0 1 2 3 4  
Line across the page  
Check the machine's environment. Conditions such as high humidity and  
high temperatures may cause this print quality problem.  
uu Product Safety Guide: Choosing a location  
If the problem is not solved after printing a few pages, put in a new drum unit.  
White lines, bands or ribbing  
across the page  
153  
Troubleshooting  
Examples of poor print quality  
Recommendation  
If the problem is not solved after printing a few pages, the drum unit may have  
foreign material, such as glue from a label, stuck on the drum. Clean the drum  
unit.  
The drum unit may be damaged. Put in a new drum unit.  
White Spots on black text and  
graphics at 3.7 in. (94 mm)  
intervals  
6
Black Spots at 3.7 in. (94 mm)  
intervals  
If you use label sheets for laser printers, the glue from the sheets may  
sometimes stick to the OPC drum surface. Clean the drum unit.  
ABCDEFGH  
abcdefghijk  
Make sure that you use paper that meets our specifications.  
A B C D  
abcde  
0 1 2 3 4  
Do not use paper that has clips or staples because they will scratch the  
surface of the drum.  
Black toner marks across the  
page  
If the unpacked drum unit is in direct sunlight or room light, the unit may be  
damaged.  
The toner cartridge may be damaged. Put in a new toner cartridge.  
The drum unit may be damaged. Put in a new drum unit.  
154  
Troubleshooting  
Examples of poor print quality  
Recommendation  
Clean the corona wire inside the drum unit by sliding the green tab.  
ABCDEFGH  
abcdefghijk  
Make sure the green tab of the corona wire is at the home position (a).  
The toner cartridge may be damaged. Put in a new toner cartridge.  
A B C D  
abcde  
0 1 2 3 4  
The drum unit may be damaged. Put in a new drum unit.  
Black lines down the page  
Printed pages have toner stains  
down the page  
The fuser unit may be contaminated. Call Brother Customer Service at:  
In USA: 1-877-BROTHER (1-877-276-8437)  
In Canada: 1-877-BROTHER  
Make sure that foreign material such as a torn piece of paper, sticky notes or  
6
dust is not inside the machine and around the drum unit and toner cartridge.  
ABCDEFGH  
abcdefghijk  
A B C D  
a b cde  
0 1 2 34  
The toner cartridge may be damaged. Put in a new toner cartridge.  
The drum unit may be damaged. Put in a new drum unit.  
White lines down the page  
Make sure that the paper or other print media is loaded properly in the paper  
tray and that the guides are not too tight or too loose against the paper stack.  
ABCDEFGH  
abcdefghijk  
Set the paper guides correctly.  
A B C D  
abcde  
0 1 2 3 4  
If you are using the MP tray, see Printing on plain paper, thin paper, recycled  
Image skewed  
The paper tray may be too full.  
Check the paper type and quality.  
Check for loose objects such as torn paper inside the machine.  
If the problem only occurs during duplex printing, check for torn paper in the  
duplex tray, verify that the duplex tray is inserted completely and verify that  
the back cover is closed completely.  
155  
Troubleshooting  
Examples of poor print quality  
Recommendation  
Check the paper type and quality. High temperatures and high humidity will  
cause paper to curl.  
uu Product Safety Guide: Choosing a location  
If you do not use the machine often, the paper may have been in the paper  
tray too long. Turn over the stack of paper in the paper tray. Also, fan the  
paper stack and then rotate the paper 180° in the paper tray.  
Curled or wavy  
Open the back cover (face-up output tray) to let the printed paper exit onto  
the face-up output tray.  
Choose Reduce Paper Curl mode in the printer driver when you do not use  
our recommended paper.  
®
uu Other Print Options uu page 36 (For Windows )  
6
uu Print Settings uu page 61 (For Macintosh)  
Make sure that paper is loaded properly.  
B DEFGH  
abc efghijk  
Check the paper type and quality.  
A C D  
bcde  
1 3 4  
Turn over the stack of paper in the tray or rotate the paper 180° in the input  
tray.  
Wrinkles or creases  
Make sure that envelopes are printed with the back cover (face-up output  
tray) opened.  
Check the envelope type and quality.  
Make sure envelopes are fed only from the MP tray.  
Choose Improve Toner Fixing mode in the printer driver.  
Envelope Creases  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
®
uu Other Print Options uu page 36 (For Windows )  
uu Print Settings uu page 61 (For Macintosh)  
If this selection does not provide enough improvement, change the printer  
driver setting in Media Type to a thick setting.  
Poor fixing  
156  
Troubleshooting  
Examples of poor print quality  
Recommendation  
Choose Reduce Paper Curl mode in the printer driver.  
®
uu Other Print Options uu page 36 (For Windows )  
uu Print Settings uu page 61 (For Macintosh)  
Open the back cover (face-up output tray) to let the printed paper exit onto  
the face-up output tray.  
Curled  
6
157  
Troubleshooting  
Machine Information  
6
Checking the Serial Number  
6
You can see the machine’s Serial Number on the LCD.  
a Press a or b to choose Machine Info.. Press OK.  
b Press a or b to choose Serial No.. Press OK.  
Default settings  
6
The machine has three levels of default settings; the default settings have been set at the factory before  
6
Network  
Factory Reset  
Settings Reset  
Note  
• You cannot modify the preset default settings.  
• Page counters can never be changed.  
Network default settings  
6
If you want to reset only the print server back to its default settings (by resetting all network information such  
as the password and IP address), follow these steps:  
a Press a or b to choose Reset Menu. Press OK.  
b Press a or b to choose Network. Press OK.  
c Press a to choose Yes. The machine will restart automatically.  
Factory Reset  
6
You can partially reset the machine back to its default printer settings. The settings that will not be reset are  
the Interface, Local Language, Reprint, Setting Lock, Secure Function Lock 2.0 and the Network  
settings:  
a Press a or b to choose Reset Menu. Press OK.  
b Press a or b to choose Factory Reset. Press OK.  
c Press a to choose Reset.  
158  
     
Troubleshooting  
Settings Reset  
6
This operation will reset all the machine settings back to the settings that were set at the factory:  
a Disconnect the network cable from the machine; otherwise the network settings (such as IP address) will  
not be reset.  
b Press a or b to choose Reset Menu. Press OK.  
c Press a and Cancel at the same time. Press OK after Settings Resetappears.  
d Press OK after Restart Printer?appears.  
e The machine will restart automatically.  
6
159  
Appendix  
A
A
Machine specifications  
A
General  
A
Model  
HL-5470DW  
HL-5470DWT  
HL-6180DW  
HL-6180DWT  
Printer Type  
Print Method  
Laser  
Electrophotographic Laser Printer  
128 MB  
Memory Capacity  
Standard  
Optional  
1 slot: DDR2 SO-DIMM (144–pin) up to 256 MB  
16 characters × 1 line  
LCD (liquid crystal display)  
Power Source  
110 - 120 V AC 50/60 Hz  
Peak  
Approx. 1200 W  
Power Consumption  
(Average)  
A
Printing  
Approx. 716 W at 77 °F (25 °C)  
Approx. 348 W at 77 °F (25 °C)  
Approx. 727 W at 77 °F (25 °C)  
Approx. 342 W at 77 °F (25 °C)  
Printing  
(Quiet Mode)  
Ready  
Approx. 5.0 W at 77 °F (25 °C)  
Approx. 4.9 W at 77 °F (25 °C)  
Sleep  
Approx. 2.9 W  
(WLAN:On)  
Deep Sleep  
Approx. 0.6 W  
Approx. 0.7 W  
Dimensions  
10.1 (257)*  
11.3 (288)**  
15.2 (387)***  
16.5 (418)****  
15.1  
(384)  
14.6  
(371)  
*
: HL-5470DW, HL-5470DWT  
*** : HL-5470DWT  
****: HL-6180DWT  
** : HL-6180DW, HL-6180DWT  
Unit: in. (mm)  
23.1 lb (10.5 kg) 30.0 lb (13.6 kg) 25.4 lb (11.5 kg) 32.2 lb (14.6 kg)  
Weights (with consumables)  
1
USB connections to PC  
160  
             
Appendix  
Model  
HL-5470DW  
HL-5470DWT  
HL-6180DW  
HL-6180DWT  
Noise  
Level  
Sound  
Pressure  
Printing  
Ready  
LPAm = 59 dB (A)  
LPAm = 34 dB (A)  
LPAm = 54 dB (A)  
Printing  
(Quiet Mode)  
Sound  
Printing  
LWAd = 6.79 B (A)  
LWAd =  
6.83 B (A)  
LWAd =  
6.80 B (A)  
Power  
Ready  
LWAd =  
LWAd =  
LWAd =  
LWAd =  
4.70 B (A)  
4.63 B (A)  
4.56 B (A)  
4.50 B (A)  
Printing  
LWAd = 6.4 B (A)  
(Quiet Mode)  
Temperature  
Humidity  
Operating  
Storage  
50 °F to 90.5 °F (10 to 32.5 °C)  
32 °F to 104 °F (0 to 40 °C)  
Operating  
Storage  
20 to 80% (without condensation)  
10 to 90% (without condensation)  
A
1
Measured in accordance with the method described in RAL-UZ122.  
161  
 
Appendix  
Print media  
A
Model  
HL-5470DW  
HL-5470DWT  
HL-6180DW  
HL-6180DWT  
Paper  
Paper Tray Paper Type  
Plain Paper, Thin Paper, Recycled Paper  
(Standard)  
Input  
Paper Size  
Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive,  
Legal, Folio  
2
Paper Weight  
16 to 28 lb (60 to 105 g/m )  
2
2
Maximum  
Paper  
Capacity  
Up to 250 sheets of 20 lb (80 g/m ) Up to 500 sheets of 20 lb (80 g/m )  
Plain paper Plain paper  
Multi-  
purpose  
tray  
Paper Type  
Plain Paper, Thin Paper, Thick Paper, Thicker Paper, Recycled Paper,  
Bond Paper, Label, Envelope, Env.Thin, Env.Thick  
Paper Size  
Width: 3 to 8.5 in (76.2 to 215.9 mm)  
Length: 5 to 14 in (127.0 to 355.6 mm)  
(MP tray)  
2
Paper Weight  
16 to 43 lb (60 to 163 g/m )  
A
2
Maximum  
Paper  
Up to 50 sheets of 20 lb (80 g/m ) Plain paper  
Capacity  
Paper  
Tray 2  
Paper Type  
Paper Size  
Paper Weight  
Plain Paper, Thin Paper, Recycled Paper  
Letter, A4, B5 (ISO/JIS), A5, B6 (ISO), Executive, Legal, Folio  
(Optional)  
2
16 to 28 lb (60 to 105 g/m )  
2
Maximum  
Paper  
Up to 500 sheets of 20 lb (80 g/m ) Plain paper  
Capacity  
2
Paper  
Face-Down Output Tray  
Up to 150 sheets of 20 lb (80 g/m ) Plain paper (face-down delivery to the  
face-down output paper tray)  
Output  
Face-Up Output Tray  
One sheet (face-up delivery to the face-up output tray)  
Plain Paper, Thin Paper, Recycled Paper  
Letter, Legal, Folio  
Duplex  
Automatic Paper Type  
Duplex  
Printing  
Paper Size  
2
Paper Weight  
16 to 28 lb (60 to 105 g/m )  
1
2
For labels, we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the possibility  
of smudging.  
Tray 2 is standard on HL-5470DWT and HL-6180DWT.  
162  
     
Appendix  
Printer  
A
Model  
HL-5470DW  
HL-5470DWT  
HL-6180DW  
HL-6180DWT  
Automatic 2–sided (Duplex) Print  
Emulation  
Yes  
®
PCL6, BR-Script3 (PostScript 3™), IBM ProPrinter XL, EPSON FX-850  
Resolution  
1200 × 1200 dpi  
HQ1200 (2400 × 600 dpi) quality  
600 × 600 dpi  
Single side  
print  
Up to 40 ppm (Letter size)  
Up to 38 ppm (A4 size)  
Up to 42 ppm (Letter size)  
Up to 40 ppm (A4 size)  
Print Speed  
Duplex Print  
Up to 18 sides per minute (9 sheets per minute) (Letter or A4 size)  
Less than 8.5 seconds at 73.4 °F (23 °C) / 115 V  
First Print Time  
1
2
3
The print speed may change depending on the type of document you print.  
Print speed may be slower when the machine is connected by wireless LAN.  
From Ready mode and standard tray  
A
Interface  
A
Model  
USB  
HL-5470DW  
HL-5470DWT  
HL-6180DW  
HL-6180DWT  
Hi-Speed USB 2.0  
It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 6 feet (2 meters)  
long.  
10BASE-T / 100BASE-TX  
10BASE-T / 100BASE-TX / 1000BASE-T  
Ethernet  
Use a straight-through Category 5 (or  
greater) twisted-pair cable.  
Use a straight-through Category 5e (or  
greater) Shielded Twisted-Pair (STP)  
cable.  
IEEE 802.11 b/g/n (Infrastructure mode)  
IEEE 802.11 b (Ad-hoc mode)  
Wireless LAN  
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.  
Third party USB ports are not supported.  
2
3
4
For detailed network specifications, see Network (LAN) uu page 166 and uu Network User's Guide  
When you connect the machine to a Gigabit Ethernet Network, use the network devices complying with 1000BASE-T.  
163  
                     
Appendix  
Computer requirements  
A
Computer Platform & Operating Processor Minimum Speed Minimum  
Recommended  
RAM  
Hard  
Disk  
Space to  
install  
Supported  
PC  
System Version  
RAM  
Interface  
®
®
®
®
128 MB  
256 MB  
80 MB  
USB,  
Windows  
Operating  
System  
Windows XPHome Intel Pentium II or  
Edition equivalent  
10Base-T/  
100Base-TX  
(Ethernet),  
1000Base-T  
(Gigabit  
®
Windows XP  
Professional  
®
®
256 MB  
512 MB  
512 MB  
1 GB  
Windows XP  
64-bit (Intel 64 or AMD64)  
supported CPU  
Ethernet) ,  
Wireless  
802.11b/g/n  
Professional x64  
Edition  
®
®
®
Windows Vista  
Intel Pentium 4 or  
equivalent  
®
64-bit (Intel 64 or AMD64)  
A
supported CPU  
®
®
®
1 GB  
(32-bit)  
2 GB  
1 GB  
(32-bit)  
2 GB  
Windows 7  
Intel Pentium 4 or  
equivalent  
®
64-bit (Intel 64 or AMD64)  
supported CPU  
(64-bit)  
(64-bit)  
®
®
®
256 MB  
512 MB  
512 MB  
2 GB  
Windows Server  
2003  
Intel Pentium III or  
equivalent  
®
®
Windows Server  
64-bit (Intel 64 or AMD64)  
supported CPU  
2003 x64 Edition  
®
®
®
Windows Server  
2008  
Intel Pentium 4 or  
equivalent  
®
64-bit (Intel 64 or AMD64)  
supported CPU  
®
®
Windows Server  
2008 R2  
64-bit (Intel 64 or AMD64)  
supported CPU  
®
Macintosh OS X 10.5.8  
Operating  
512 MB  
1 GB  
80 MB  
PowerPC G4/G5  
®
Intel Processor  
System  
®
OS X 10.6.x  
1 GB  
2 GB  
2 GB  
2 GB  
Intel Processor  
®
OS X 10.7.x  
Intel Processor  
1
2
Third party USB ports are not supported.  
1000Base-T is available for HL-6180DW(T).  
For the latest driver updates, visit http://solutions.brother.com/.  
164  
     
Appendix  
Important information for choosing your paper  
A
The information in this section will help you choose paper to use with this machine.  
Note  
If you use paper that is not recommended, a paper jam or misfeed may occur in the machine.  
Before you buy a large quantity of paper  
A
Make sure that the paper is suitable for the machine.  
Paper for plain paper copies  
A
Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually written on  
the paper’s package. Check the package to see whether it is suitable for laser printers. Use paper that is  
suitable for laser printers.  
Basis weight  
A
A
The basis weight of the paper in general use varies in different countries. We recommend that you use paper  
that weighs 20 to 24 lb (75 to 90 g/m2), although this machine is able to cope with thinner or thicker paper  
than these weights.  
Long grain and short grain  
A
The pulp fiber of the paper is aligned during paper manufacturing. And paper can be classified into two types,  
long grain and short grain.  
Long grain paper fibers run in the same direction as the long edge of the paper. Short grain paper fibers run  
perpendicular to the long edge of the paper. Though most plain paper for copying is long grain, some is short  
grain. We recommend that you use long grain paper for this machine. Short grain paper is too weak for the  
paper transport of the machine.  
Acid paper and neutralized paper  
A
Paper can be classified as either acid paper or neutralized paper.  
Though modern paper manufacture methods started with acid paper, neutralized paper is recently taking the  
place of acid paper because of environmental issues.  
However, many forms of acid paper can be found in recycled paper. We recommend that you use neutralized  
paper for this machine.  
You can use an acid paper check pen to distinguish acid paper from neutral paper.  
Print surface  
A
The characteristics of the face side and reverse side of a sheet of paper may vary a little.  
Usually, the opening side of the paper ream package is the print side. Follow the instructions on the paper  
package. Typically, the print side is indicated by an arrow.  
165  
 
Appendix  
Consumable Items  
A
Model  
HL-5470DW  
HL-5470DWT  
HL-6180DW  
HL-6180DWT  
Order No.  
Toner  
Cartridge  
Inbox  
-
Approx. 3,000 pages Letter or A4 page  
Approx. 3,000 pages Letter or A4 page  
Standard  
High Yield  
TN-720  
TN-750  
Approx. 8,000 pages Letter or A4 page  
-
Super High  
Yield  
Approx. 12,000 pages Letter or A4 TN-780  
page  
Drum Unit  
DR-720  
Approx. 30,000 pages Letter or A4 pages (1 page / job)  
1
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.  
Drum life is approximate and may vary by type of use.  
Network (LAN)  
A
A
Model  
LAN  
HL-5470DW  
HL-5470DWT  
HL-6180DW  
HL-6180DWT  
You can connect your machine to a network for Network Printing.  
Also included is Brother BRAdmin Light  
software.  
Network Management  
Protocols  
IPv4  
IPv6  
ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name  
resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom  
Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server,  
HTTP/HTTPS server, TFTP client and server, SMTP Client,  
SNMPv1/v2c/v3, ICMP, Web Services (Print), CIFS client, SNTP client  
NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom  
Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server,  
HTTP/HTTPS server, TFTP client and server, SMTP Client,  
SNMPv1/v2c/v3, ICMPv6, Web Services (Print), CIFS Client, SNTP  
Client  
Security Protocols  
Wired  
APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS,  
SMTP, POP), SNMP v3, 802.1x (EAP-MD5, EAP-FAST, PEAP,  
EAP-TLS, EAP-TTLS), Kerberos  
Wireless  
APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS,  
SMTP, POP), SNMP v3, 802.1x (LEAP, EAP-FAST, PEAP, EAP-TLS,  
EAP-TTLS), Kerberos  
Wireless Network Security  
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES)  
Wireless Network  
Setup Support Utility  
AOSS™  
WPS  
Yes  
Yes  
1
2
(For Windows® users) Brother BRAdmin Light is available from the CD-ROM provided with the machine.  
(For Macintosh users) Brother BRAdmin Light is available as a download from http://solutions.brother.com/.  
(For Windows® users) If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is  
available as a download from http://solutions.brother.com/.  
166  
             
Appendix  
Brother numbers  
A
Important  
For technical and operational help, you must call the country where you bought the machine. Calls must  
be made from within that country.  
Register your product  
A
By registering your product with Brother International Corporation, you will be recorded as the original owner  
of the product.  
Your registration with Brother:  
may serve as a confirmation of the purchase date of your product should you lose your receipt;  
may support an insurance claim by you in the event of product loss covered by insurance; and,  
will help us notify you of enhancements to your product and special offers.  
Please complete the Brother Warranty Registration or, for your convenience and most efficient way to register  
your new product, register on-line at  
A
FAQs (frequently asked questions)  
A
The Brother Solutions Center is our one-stop resource for all your machine needs. You can download the  
latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your  
Brother product.  
You can check here for Brother driver updates.  
167  
     
Appendix  
Customer Service  
A
In USA:  
1-877-BROTHER (1-877-276-8437)  
In Canada:  
1-877-BROTHER  
If you have comments or suggestions, please write us at:  
In USA:  
Printer Customer Support  
Brother International Corporation  
7905 North Brother Boulevard  
Bartlett, TN 38133  
In Canada:  
Brother International Corporation (Canada), Ltd.  
- Marketing Dept.  
A
1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6  
Service center locator (USA only)  
A
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437),  
or visit us on-line at http://www.brother-usa.com/service/.  
Service center locations (Canada only)  
A
For the location of a Brother authorized service center, call 1-877-BROTHER  
Internet addresses  
For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities:  
For Brother Accessories & Supplies:  
In USA:  
In Canada:  
168  
   
Appendix  
Ordering supplies  
A
For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you  
cannot find the supplies you need and you have a Visa, MasterCard, Discover, or American Express credit  
card, you can order supplies directly from Brother. (You can visit us online for a complete selection of the  
Brother accessories and supplies that are available for purchase.)  
Note  
In Canada only Visa and MasterCard are accepted.  
In USA:  
1-877-552–MALL (1-877-552-6255)  
1-800-947-1445 (fax)  
In Canada:  
1-877-BROTHER  
A
Description  
Item  
Toner Cartridge  
TN-720 (Standard, Approx. 3,000 pages)  
TN-750 (High Yield, Approx. 8,000 pages)  
TN-780 (Super High Yield, Approx. 12,000 pages)  
Drum Unit  
DR-720 (Approx. 30,000 pages)  
1
2
3
4
5
Letter or A4 size single-sided pages.  
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.  
1 page per job.  
Drum life is approximate and may vary by type of use.  
TN-780 is available for HL-6180DW(T).  
169  
           
Index  
B
A
J
B
Brother Numbers (USA/Canada) ........... 167, 168, 169  
K
C
L
LCD (liquid crystal display) ....................................... 74  
B
D
M
E
N
P
F
FAQs (Frequently Asked Questions) ...................... 167  
G
I
170  
 
Index  
Print  
W
Macintosh  
®
Windows  
Q
R
B
S
Service centers (USA/Canada) ............................... 168  
Status Monitor  
®
T
if you are having difficulty  
U
171  

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