IBM Printer S544 5343 03 User Manual
IBM Network Printer 17  
IBM  
User’s Guide  
S544-5343-03  
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IBM Network Printer 17  
IBM  
User’s Guide  
S544-5343-03  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Note!  
Before using this information and the product it supports, be sure to read the general information under “Notices”  
on page xi.  
Fourth Edition (January 1997)  
This version obsoletes S544-5370-02.  
The following paragraph does not apply to any other country where such provisions are inconsistent with local law.  
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT  
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED  
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow  
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.  
Changes are made periodically to this publication.  
Requests for IBM publications should be made to your IBM representative or to the IBM branch office serving your  
locality. If you request publications from the address given below, your order will be delayed, because publications are  
not stocked there.  
A Reader’s Comment Form is provided at the back of this publication. You may also send comments by fax to  
1-800-524-1519, by e-mail to [email protected], or by regular mail to:  
Department H7FE Building 003G  
IBM Printing Systems Company  
Information Development  
PO Box 1900  
Boulder CO USA 80301-9191  
IBM may use or distribute whatever information you supply in any way it believes appropriate without incurring any  
obligation to you.  
Copyright International Business Machines Corporation 1996, 1997. All rights reserved.  
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is  
subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.  
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Contents  
Statement of Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . vii  
Production Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii  
The IBM Warranty  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii  
Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
viii  
viii  
Extent of Warranty  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Limitation of Warranty  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix  
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi  
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi  
Energy Star . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii  
Communications Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii  
Federal Communication Notices Commission (FCC) Statement . . . . . . . . . xii  
European Union (EU) Electromagnetic Conformity Statement . . . . . . . . . xiii  
German Conformity Statement  
Industry Canada Compliance Statement  
. . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . .  
xiii  
xiii  
The United Kingdom Telecommunications Act 1984 . . . . . . . . . . . . . . xiii  
Japanese VCCI Class 2 ITE Statement . . . . . . . . . . . . . . . . . . . . . xiv  
Safety Notices  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv  
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv  
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv  
Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv  
About This Book  
Conventions Used  
Related Publications  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii  
Chapter 1. About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Optional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1
1
2
2
3
3
3
5
5
5
5
6
Printer Drivers  
Technical Support  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Memory Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Using Network Printer Manager Utility . . . . . . . . . . . . . . . . . . . . . . . .  
Obtaining Network Printer Manager Utility  
. . . . . . . . . . . . . . . . . . . .  
Using Network Printer Resource Utility . . . . . . . . . . . . . . . . . . . . . . . .  
Obtaining Network Printer Resource Utility . . . . . . . . . . . . . . . . . . . .  
Obtaining Adobe Acrobat Portable Data Files . . . . . . . . . . . . . . . . . . . .  
Chapter 2. Using the Operator Panel . . . . . . . . . . . . . . . . . . . . . . .  
7
8
9
10  
12  
13  
Understanding the Operator Panel Indicator Lights  
Common Messages  
Using the Operator Panel Keys  
. . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . .  
Navigating Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Printing the Printer Configuration Page . . . . . . . . . . . . . . . . . . . . .  
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iii  
Other Operator Panel Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Making Duplex or Simplex Printing the Printer Default . . . . . . . . . . . . .  
Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Printing a Stored Page (PCL5e Jobs Only) . . . . . . . . . . . . . . . . . . .  
16  
16  
16  
16  
17  
17  
17  
18  
18  
19  
Printing a List of PCL5e Fonts  
Printing a List of PostScript Fonts . . . . . . . . . . . . . . . . . . . . . . . .  
Printing a List of IPDS Resident Fonts . . . . . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . . . .  
Adjusting Print Density (Printing Darker or Lighter) . . . . . . . . . . . . . . .  
Changing the Power Savings (Sleep Mode) Interval . . . . . . . . . . . . . .  
Changing the Language Shown on the Display Panel  
. . . . . . . . . . . . .  
Chapter 3. Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Selecting Paper and Other Printable Material . . . . . . . . . . . . . . . . . . .  
Loading Paper and Envelopes into the Printer . . . . . . . . . . . . . . . . . . .  
Loading Letterhead and Prepunched Paper . . . . . . . . . . . . . . . . . .  
Loading Paper into the 250-Sheet Main Paper Tray (Tray 1) . . . . . . . . .  
Loading Paper into the 100-Sheet Auxiliary Tray . . . . . . . . . . . . . . . .  
Loading Envelopes into the 100-Sheet Auxiliary Tray . . . . . . . . . . . . .  
Loading Paper into the 500-Sheet Paper Trays (Tray 2, Tray 3) . . . . . . . .  
Loading Envelopes into the Envelope Feeder . . . . . . . . . . . . . . . . .  
Using the Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Removing Prints From a Bin . . . . . . . . . . . . . . . . . . . . . . . . . .  
21  
22  
24  
24  
25  
29  
32  
36  
40  
44  
44  
47  
49  
51  
53  
53  
53  
54  
54  
55  
55  
Enabling Mailbox Bin Passwords . . . . . . . . . . . . . . . . . . . . . . . .  
Disabling Mailbox Bin Passwords . . . . . . . . . . . . . . . . . . . . . . . .  
Changing Mailbox Bin Passwords . . . . . . . . . . . . . . . . . . . . . . . .  
Using the Paper Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Selecting The Default Input Tray  
Selecting The Default Output Bin . . . . . . . . . . . . . . . . . . . . . . . .  
Defining the Auxiliary Tray Paper Size . . . . . . . . . . . . . . . . . . . . .  
Defining the Envelope Feeder Envelope Size . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . . .  
Turning Tray Switching On or Off . . . . . . . . . . . . . . . . . . . . . . . .  
Making Duplex or Simplex Printing the Printer Default . . . . . . . . . . . . .  
Chapter 4. Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . .  
57  
58  
60  
63  
68  
70  
71  
20 PAPER JAM: Paper Exit Area  
. . . . . . . . . . . . . . . . . . . . . . . . .  
21 PAPER JAM: Paper Tray Area . . . . . . . . . . . . . . . . . . . . . . . . .  
22 PAPER JAM: Duplex Unit Area . . . . . . . . . . . . . . . . . . . . . . . . .  
23 PAPER JAM: Toner Cartridge Area . . . . . . . . . . . . . . . . . . . . . . .  
24 PAPER JAM: Offset Paper Output Bin . . . . . . . . . . . . . . . . . . . . .  
25 PAPER JAM: Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Chapter 5. Operator Panel Menus . . . . . . . . . . . . . . . . . . . . . . . .  
73  
75  
77  
80  
81  
83  
84  
Test Menu  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Paper Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Mailbox Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Configuration (Config) Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Memory Configuration (Memconfig) Menu . . . . . . . . . . . . . . . . . . . . .  
Parallel Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
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PCL Menu  
PS Menu  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
85  
88  
89  
91  
93  
96  
98  
Token Ring Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Ethernet Menu  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Coax SCS Menu  
Twinax SCS Menu  
Coax Setup Menu  
Twinax Setup Menu  
Coax DSC/DSE Menu  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102  
IPDS Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104  
Machine Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109  
Language Menu  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110  
Chapter 6. Maintaining the Printer  
Replacing Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
Changing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
Changing the Usage Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117  
. . . . . . . . . . . . . . . . . . . . . . . 111  
Removing the Used Fuser Unit . . . . . . . . . . . . . . . . . . . . . . . . . 117  
Installing a New Fuser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 120  
Replacing the Transfer Roller . . . . . . . . . . . . . . . . . . . . . . . . . . 120  
Removing the Used Transfer Roller . . . . . . . . . . . . . . . . . . . . . . . 121  
Installing a New Transfer Roller . . . . . . . . . . . . . . . . . . . . . . . . . 124  
Cleaning the Printer  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125  
Chapter 7. Installing Printer Options . . . . . . . . . . . . . . . . . . . . . . 127  
Handling Static Sensitive Devices . . . . . . . . . . . . . . . . . . . . . . . . . 127  
The SIMM and Hard Drive Options . . . . . . . . . . . . . . . . . . . . . . . . . 128  
Removing the Controller Card . . . . . . . . . . . . . . . . . . . . . . . . . . 129  
Installing a SIMM  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130  
Installing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132  
Reinstalling the Controller Card . . . . . . . . . . . . . . . . . . . . . . . . . 134  
The Network Interface Card  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 135  
Installing a Network Interface Card . . . . . . . . . . . . . . . . . . . . . . . 136  
The Duplex Unit Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140  
Installing the Duplex Unit  
Removing the Duplex Unit  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 140  
. . . . . . . . . . . . . . . . . . . . . . . . . . . 142  
The 500-Sheet Paper Tray Option (Tray 2, Tray 3) . . . . . . . . . . . . . . . . 144  
Preparing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145  
Stacking Two 500-Sheet Paper Trays . . . . . . . . . . . . . . . . . . . . . 147  
Placing the Printer on the Paper Tray Support Unit  
Removing the 500-Sheet Paper Tray Support Units  
. . . . . . . . . . . . . . 151  
. . . . . . . . . . . . . . 156  
Uncoupling Two 500-Sheet Paper Tray Support Units . . . . . . . . . . . . . 159  
The 500-Sheet Offset Paper Output Bin Option . . . . . . . . . . . . . . . . . . 161  
Installing the 500-Sheet Offset Paper Output Bin . . . . . . . . . . . . . . . . 161  
Removing the Offset Paper Output Bin . . . . . . . . . . . . . . . . . . . . . 165  
The 10-Bin Mailbox Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167  
Installing the 10-Bin Mailbox  
. . . . . . . . . . . . . . . . . . . . . . . . . . 167  
Removing the Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172  
Contents  
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The Envelope Feeder Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174  
Installing the Envelope Feeder . . . . . . . . . . . . . . . . . . . . . . . . . 174  
Removing the Envelope Feeder . . . . . . . . . . . . . . . . . . . . . . . . . 177  
Chapter 8. Configuring Printer Network Addresses . . . . . . . . . . . . . . 179  
Setting IP, Subnet Mask, and Gateway Addresses  
. . . . . . . . . . . . . . . . 180  
Setting the Locally Administered MAC Address (LAA) . . . . . . . . . . . . . . . 181  
Appendix A. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 183  
Appendix B. Printer Messages  
. . . . . . . . . . . . . . . . . . . . . . . . . 191  
Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191  
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196  
Appendix C. Specifications and Repackaging . . . . . . . . . . . . . . . . . 203  
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203  
Cartridge Specifications  
Repackaging the Printer  
Repair Inventory Worksheet  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 211  
Customer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211  
Inventory Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211  
Appendix D. Print Quality Problems  
. . . . . . . . . . . . . . . . . . . . . . 213  
Print Is Too Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213  
Toner Spots on the Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213  
Repetitive Marks on the Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214  
Random Deletions or Light Areas on the Print . . . . . . . . . . . . . . . . . . . 214  
Vertical Marks on the Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215  
Vertical Bands of Deletions or Light Areas on the Print . . . . . . . . . . . . . . 215  
Entire Print is Black . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216  
Entire Print Is Blank  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216  
White Spots Within Black Image Area . . . . . . . . . . . . . . . . . . . . . . . 217  
Printed Image Rubs Off or Smears . . . . . . . . . . . . . . . . . . . . . . . . . 217  
The Print Is Damaged  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218  
The Printed Image Is Blurred . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218  
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225  
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Statement of Limited Warranty  
The warranties provided by IBM* in this Statement of Limited Warranty apply only to  
Machines you originally purchase for your use, and not for resale, from IBM or an IBM  
authorized re-seller. The term “Machine” means an IBM machine, its features,  
conversions, upgrades, elements, or accessories, or any combination of them.  
Machines are subject to these terms only if purchased in the United States or Puerto  
Rico, or Canada, and located in the country of purchase. If you have any questions,  
contact IBM or your re-seller.  
Machine: Network Printer 17  
Warranty Period*: 12 months  
* Contact your place of purchase for warranty service information.  
Production Status  
Each Machine is manufactured from new parts, or new and serviceable used parts  
(which perform like new parts). In some cases, the Machine may not be new and may  
have been previously installed. Regardless of the Machine's production status, IBM's  
warranty terms apply.  
The IBM Warranty  
IBM warrants that each Machine 1) is free from defects in materials and workmanship  
and 2) conforms to IBM's Official Published Specifications. IBM calculates the  
expiration of the warranty period from the Machine's Date of Installation. The date on  
your receipt is the Date of Installation, unless IBM or your re-seller informs you  
otherwise.  
During the warranty period, IBM or your re-seller will provide warranty service under the  
type of service designated for the Machine and will manage and install engineering  
changes that apply to the Machine. IBM or your re-seller will specify the type of  
service.  
For a feature, conversion, or upgrade, IBM or your re-seller may require that the  
Machine on which it is installed be 1) the designated, serial-numbered Machine and 2)  
at an engineering-change level compatible with the feature, conversion, or upgrade.  
Some of these transactions (called “Net-Priced” transactions) may include additional  
parts and associated replacement parts that are provided on an exchange basis. All  
removed parts become the property of IBM and must be returned to IBM.  
Replacement parts assume the remaining warranty of the parts they replace.  
If a Machine does not function as warranted during the warranty period, IBM or your  
re-seller will repair or replace it without charge. If IBM or your re-seller is unable to do  
so, you may return it to your place of purchase and your money will be refunded.  
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vii  
If you transfer a Machine to another user, warranty service is available to that user for  
the remainder of the warranty period. You should give your proof of purchase and this  
Statement to that user.  
Warranty Service  
To obtain warranty service for the Machine, you should contact your re-seller or call  
IBM. In the United States or Canada, call your point of purchase or IBM customer  
technical support at 1-800-358-6661 from 8:00 a.m. to 8:00 p.m, Eastern Standard  
Time. You may be required to present proof of purchase.  
Depending on the Machine, the service may be 1) mail-in repair at IBM's Depot location  
(called Depot Mail-in Repair), 2) a “Repair” service at your location (called “On-site”), 3)  
a “Repair” service at one of IBM's or a re-seller's service locations (called “Carry-in”), or  
4) “Exchange” service, either On-site or Carry-in.  
When a type of service involves the exchange of a Machine or part, the item IBM or  
your re-seller replaces becomes its property and the replacement becomes yours. The  
replacement may not be new, but will be in good working order.  
It is your responsibility to:  
1. Obtain authorization from the owner (for example, your lessor) to have IBM or your  
re-seller service a Machine that you do not own;  
2. Where applicable, before service is provided:  
a. Follow the problem determination, problem analysis, and service request  
procedures that IBM or your re-seller provide,  
b. Secure all programs, data, and funds contained in a Machine,  
c. Inform IBM or your re-seller of changes in a Machine's location, and  
d. For a Machine with exchange service, remove all features, parts, options,  
alterations, and attachments not under warranty service. Also, the Machine  
must be free of any legal obligations or restrictions that prevent its exchange;  
and  
3. If the machine is not shipped in an IBM box, be responsible for loss of, or damage  
to, a Machine in transit when you are responsible for the transportation charges.  
4. Be responsible for any damage resulting from improper packing of a Machine sent  
to IBM for “Depot Mail-in Repair” or “Exchange.”  
Extent of Warranty  
IBM does not warrant uninterrupted or error-free operation of a Machine.  
Misuse, accident, modification, unsuitable physical or operating environment, improper  
maintenance by you, or failure caused by a product for which IBM is not responsible  
may void the warranties.  
viii Network Printer 17: User’s Guide  
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THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR  
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HOWEVER,  
SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF  
THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE  
LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY  
AFTER THAT PERIOD.  
In Canada, warranties include both warranties and conditions.  
Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the  
above limitation may not apply to you.  
Limitation of Warranty  
Circumstances may arise where, because of a default on IBM's part (including  
fundamental breach) or other liability (including negligence and misrepresentation), you  
are entitled to recover damages from IBM. In each such instance, regardless of the  
basis on which you are entitled to claim damages, IBM is liable only for:  
1. bodily injury (including death), and damage to real property and tangible personal  
property; and  
2. the amount of any other actual loss or damage, up to the greater of $100,000 or  
the charge for the Machine that is the subject of the claim.  
Under no circumstances is IBM liable for any of the following:  
1. third-party claims against you for losses or damages (other than those under the  
first item listed above);  
2. loss of, or damage to, your records or data; or  
3. economic consequential damages (including lost profits or savings) or incidental  
damages, even if IBM is informed of their possibility.  
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential  
damages, so the above limitation or exclusion may not apply to you.  
This warranty gives you specific legal rights and you may also have other rights which  
vary from jurisdiction to jurisdiction.  
Statement of Limited Warranty ix  
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Notices  
References in this publication to IBM products, programs or services do not imply that  
IBM intends to make these available in all countries in which IBM operates. Any  
reference to an IBM licensed product, program, or service is not intended to state or  
imply that only IBM's product, program, or service may be used. Any functionally  
equivalent product, program, or service that does not infringe any of IBM's intellectual  
property rights may be used instead of the IBM product. Evaluation and verification of  
operation in conjunction with other products, except those expressly designated by IBM,  
is the user's responsibility.  
Any performance data contained in this document was obtained in a controlled  
environment based on the use of specific data. The results that may be obtained in  
other operating environments may vary significantly. Users of this document should  
verify the applicable data in their specific environment. Therefore, such data does not  
constitute a performance guarantee or warranty.  
IBM may have patents or pending patent applications covering subject matter in this  
document. The furnishing of this document does not give you any license to these  
patents. You can send license inquiries, in writing, to the IBM Corporation, IBM  
Director of Licensing, 506 Columbus Ave., Thornwood, N.Y. 10594 U.S.A.  
Trademarks  
The following terms are trademarks of the IBM Corporation in the United States or other  
countries or both:  
AIX  
OS/400  
Application System/400  
AS/400  
IBM  
Personal System/2  
Print Services Facility  
PS/2  
Intelligent Printer Data Stream  
PSF  
IPDS  
WIN-OS/2  
OS/2  
The following terms are trademarks or registered trademarks of other companies:  
Acrobat  
Adobe Systems, Inc.  
Apple Corporation  
Adobe Systems, Inc.  
Hewlett Packard Co.  
DPTek  
Macintosh  
PostScript  
PCL5e  
TonerMiser  
Windows  
Microsoft Corp.  
Copyright IBM Corp. 1996, 1997  
xi  
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Energy Star  
The Environmental Protection Agency (EPA) ENERGY STAR Computers program is a  
partnership effort with manufacturers of data processing equipment to promote the  
introduction of energy-efficient personal computers, monitors, printers, fax machines,  
and copiers to help reduce air pollution and global warming caused by electricity  
generation.  
IBM Printing Systems Company participates in this program by introducing printers that  
reduce power consumption when they are not being used. As an Energy Star Partner,  
IBM Printing Systems Company, has determined that this product meets the Energy  
Star guidelines for energy efficiency.  
Communications Statements  
Federal Communication Notices Commission (FCC) Statement  
IBM 4317-001  
Note: This equipment has been tested and found to comply with the limits for a Class  
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by turning the equipment off and  
on, the user is encouraged to try to correct the interference by one or more of the  
following measures:  
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Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
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Consult an IBM authorized dealer or service representative for help.  
Properly shielded and grounded cables and connectors (IEEE 1284 compliant) must be  
used in order to meet FCC emission limits. Proper cables and connectors are available  
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from IBM authorized dealers. IBM is not responsible for any radio or television  
interference caused by using other than recommended cables and connectors or by  
unauthorized changes or modifications to this equipment. Unauthorized changes or  
modifications could void the user's authority to operate the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference, and (2)  
this device must accept any interference received, including interference that may  
cause undesired operation.  
Responsible Party:  
International Business Machines, Corp.  
Old Orchard Road  
Armonk, NY 10504  
Tele: 1-800-772-2227  
European Union (EU) Electromagnetic Conformity Statement  
This product is in conformity with the protection requirements of EU Council Directive  
89/336/EEC on the approximation of the laws of the Member States relating to  
electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy  
the protection requirements resulting from a non-recommended modification of the  
product, including the fitting of non-IBM option cards.  
EU Conformity Statement: This product has been tested and found to comply with the  
limits for Class B Information Technology Equipment according to CISPR 22/European  
standard EN 55022. The limits for Class B equipment were derived for typical  
environments to provide reasonable protection against interference with licensed  
communication devices.  
German Conformity Statement  
Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse B.  
Industry Canada Compliance Statement  
This Class B digital apparatus meets the requirements of the Canadian  
Interference-causing equipment regulations.  
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur  
le matériel brouiller du Canada.  
The United Kingdom Telecommunications Act 1984  
This apparatus is approved under the approval No. NS/G/1234/J/100003 for the indirect  
connections to the public telecommunications systems in the United Kingdom.  
Notices xiii  
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Japanese VCCI Class 2 ITE Statement  
Safety Notices  
There are three levels of safety notices:  
DANGER calls attention to a situation that is potentially or extremely hazardous to  
people.  
CAUTION calls attention to a situation that is potentially hazardous to people.  
Attention calls attention to the possibility of damage to a program, device, system, or  
data. Attention notices are located throughout this publication, but are not listed here.  
Safety Precautions  
Electrical Safety  
This printer is inspected and listed by recognized national testing laboratories, such as  
Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards  
Association (CSA) in Canada. Listing of a product by a national testing laboratory  
indicates that the product is designed and manufactured in accordance with national  
requirements intended to minimize safety hazards. IBM equipment meets a very high  
standard of safety in design and manufacture. Remember, however, that this product  
operates under conditions of high electrical potentials and heat generation, both of  
which are functionally necessary.  
Because the paper and toner used in the printer can burn, you should take normal  
precautions to prevent fire. These precautions include common-sense measures, such  
as keeping potentially combustible materials (for example, curtains and chemicals)  
away from the printer, providing adequate ventilation and cooling, limiting unattended  
operation, and having trained personnel available and assigned to the printer.  
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Laser Safety  
This printer complies with the performance standards set by the U.S. Food and Drug  
Administration for a Class 1 Laser Product. This means that the printer belongs to a  
class of laser products that does not produce hazardous laser radiation in a customer  
accessible area. This classification was accomplished by providing the necessary  
protective housing and scanning safeguards to ensure that laser radiation is  
inaccessible or within Class 1 limits.  
There are various tool-operated machine covers that should be moved, removed, or  
replaced only by trained service personnel. There are no operator controls or  
adjustments associated with the laser.  
No operator maintenance is required to keep the product in compliance as a Class 1  
Laser Product. No adjustments that affect laser operation or power are accessible to  
the operator.  
This printer is a Class 1 Laser Product that contains an enclosed Class 3B laser.  
Notices xv  
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About This Book  
This book is designed to help you use the Network Printer 17. It describes how to:  
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Use the operator panel to navigate menus and control the printer  
Load and select paper and other print materials  
Clear paper jams  
Change printer supplies  
Install printer options  
Troubleshoot printer problems  
Interpret messages displayed on the operator panel  
Conventions Used  
Names of keys on the operator panel are shown in bold typeface. For example:  
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Press the Continue/Enter key.  
Press Page Eject.  
Related Publications  
The following books contain information that relates to the Network Printer 17:  
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IBM Network Printer 17: Quick Setup, G544-5346, describes how to set up the  
Network Printer 17  
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IBM Network Printers: Ethernet and Token Ring Configuration Guide, G544-5240,  
describes how to configure the Ethernet and token-ring network interface cards  
(this book is included with the cards)  
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IBM Network Printers: Twinax/Coax Configuration Guide, G544-5241, describes  
how to configure the twinax and coax network interface cards (this book is included  
with the cards)  
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IBM Network Printer 17: Safety Instructions, G544-5347, contains safety notices in  
several languages  
IBM Network Printers: PCL5e and PostScript Level 2 Technical Reference,  
S544-5344, contains technical reference information about Network Printer 17  
PostScript and PCL5e support  
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IBM Network Printers: IPDS and SCS Technical Reference, S544-5312, contains  
technical reference information about Network Printer 17 IPDS and SCS support  
Copyright IBM Corp. 1996, 1997  
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Chapter 1. About Your Printer  
The Network Printer 17 is a multifunctional, 17 page-per-minute laser printer. You can  
attach it directly to your workstation and, using optional network interface cards, you  
can attach it to networks and other computing environments. You can also add  
optional features, such as an envelope feeder and one or two 500-sheet paper trays.  
The following illustration shows the Network Printer 17 with some of the optional  
features installed:  
Standard Features  
Standard features of the printer include:  
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Printing speed of up to 17 pages per minute  
Resolution of 600 dots per inch (dpi)  
PCL5e support  
4MB of memory  
Parallel interface (IEEE 1284)  
250-sheet paper tray  
100-sheet auxiliary tray  
250-sheet paper output bin  
Printer drivers  
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1
Optional Features  
Optional features include the following:  
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Up to two additional 500-sheet paper trays  
500-sheet offset paper output bin  
Duplex unit  
Envelope feeder with a capacity of 75 envelopes  
10-bin mailbox  
4MB, 8MB, 16MB, and 32MB memory SIMMs  
Adobe PostScript Level 2 SIMM  
IBM IPDS SIMM  
Flash Memory SIMM (2MB, 4MB)  
810MB hard drive  
Attachment cards:  
–
–
–
–
IBM Network Card for Ethernet (10Base2 or 10BaseT)  
IBM Network Card for Token Ring  
IBM Twinax SCS Interface  
IBM Coax SCS/DSC/DSE Interface  
Note: For information about installing optional features, see Chapter 7, “Installing  
Printer Options” on page 127. For information about printer memory and memory  
requirements, see “Memory Requirements” on page 3.  
Printer Drivers  
Before you can print from your PC or workstation to your printer, you need to install the  
right printer driver on your system. The Network Printer 17 includes diskettes which  
contain PCL5e printer drivers for the following systems:  
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Windows 3.1, Windows 3.11, Windows for Workgroups 3.11, Win-OS/2  
Windows 95  
Windows NT 3.51, Windows NT 4.0  
OS/2 2.11, OS/2 Warp  
AIX 3.2.5, AIX 4.1  
Notes:  
1. For your printer driver to work effectively, you must indicate to your printer driver  
what features are installed on your printer, for example, what trays are installed,  
and how much memory is installed. Therefore, after you install a driver, make sure  
you update it to indicate the features installed on your printer. Also, if you install  
(or remove) a feature at a later date, make sure you update your printer driver.  
2. Each operating system has unique driver installation procedures. For specific  
installation instructions, see the driver installation documentation for your operating  
system and the Readme file on the diskette that includes the driver of your choice.  
3. Your printer may include additional drivers not included in this list.  
4. PostScript drivers are shipped with the optional PostScript feature.  
5. Updated printer drivers are also available as follows:  
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a. Access the IBM Printing Systems Home Page at:  
http://www.can.ibm.com/ibmprinters  
b. Select Printer Drivers/Product Updates.  
c. Use the menu selections to find the printer driver you want.  
Technical Support  
If you run into a problem, see Appendix A, “Troubleshooting” on page 183. If you still  
cannot solve the problem, IBM customer technical support is available at no additional  
charge during the warranty period. In the U.S.A. and Canada, call 1-800-358-6661.  
Ordering Supplies  
Printing supplies can be ordered through your IBM authorized printer or printer supplies  
reseller. If you have no reseller, you can call 1-888-IBM-PRINT (1-888-426-7746) in  
the U.S. or Canada to ask for an authorized dealer or to order from IBM Printer  
Supplies.  
In other countries, contact your point of purchase for information about where to order  
supplies.  
In Europe, you can call IBM Supplies Fulfillment Operations at 31-43-350 2756 or at the  
following numbers:  
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Denmark: 80015534  
Finland: 08001-13110  
France: 05-905871  
Germany: 0130 818005  
Italy: 1-678 78349  
Norway: 800-11389  
Sweden: 020-794270  
United Kingdom: 0800-968679  
Memory Requirements  
Table 1 on page 4 shows the minimum memory requirements for Network Printer 17  
based on various functional requirements.  
Notes:  
1. The PAGEPROT menu item is available on the PCL Menu, the PostScript (PS)  
Menu, and the IPDS Menu. It determines whether or not the printer uses  
compression when it prints complex pages.  
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PAGEPROT=AUTO—the printer uses compression when it runs into memory  
constraints. This can reduce print speed.  
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PAGEPROT=ON—the printer does not use compression and therefore  
requires more memory.  
Chapter 1. About Your Printer  
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2. Context Saving allows the printer to remember information about the current data  
stream when it switches back and forth from one job type (PostScript or PCL5e) to  
another. (Network Printer 17 always does context saving for IPDS.) For PCL5e,  
this includes information about downloaded permanent fonts, macros, and  
user-defined patterns. For PostScript, this includes all of the information found in  
the PostScript VM allocation.  
The Memory Configuration (MEMCONFIG) Menu provides two menu items, PCL  
SAVE and PS SAVE, which allow you to set context saving on or off for each data  
stream. These menu items are displayed only if there is enough memory in the  
printer to permit context saving. The PS SAVE menu item is displayed only if the  
PostScript SIMM is installed.  
Table 1. Memory Requirements  
Requirement  
Simplex  
Duplex  
Base configuration only  
4MB  
PAGEPROT=AUTO  
4MB  
PAGEPROT=AUTO (legal-size paper)  
PAGEPROT=ON (letter-size paper)  
PAGEPROT=ON (legal-size paper)  
Context Saving  
4MB  
8MB  
8MB  
12MB  
8MB  
8MB  
12MB  
16MB  
Base configuration with PostScript  
PAGEPROT=AUTO  
4MB  
4MB  
PAGEPROT=AUTO (legal-size paper)  
PAGEPROT=ON (letter-size paper)  
PAGEPROT=ON (legal-size paper)  
Context Saving  
4MB  
8MB  
8MB  
12MB  
8MB  
12MB  
12MB  
16MB  
Base configuration with IPDS  
PAGEPROT=AUTO  
8MB  
8MB  
PAGEPROT=AUTO (legal-size paper)  
PAGEPROT=ON (letter-size paper)  
PAGEPROT=ON (legal-size paper)  
Context Saving  
8MB  
8MB  
8MB  
12MB  
16MB  
16MB  
12MB  
12MB  
Base configuration with IPDS and PostScript  
PAGEPROT=AUTO  
8MB  
12MB  
12MB  
16MB  
16MB  
20MB  
PAGEPROT=AUTO (legal-size paper)  
PAGEPROT=ON (letter-size paper)  
PAGEPROT=ON (legal-size paper)  
Context Saving  
12MB  
12MB  
16MB  
16MB  
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Using Network Printer Manager Utility  
Network Printer Manager (NPM) Utility is a tool for network administrators. NPM can:  
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Enable you to install and configure IBM Network Printers in Local Area Networks  
(LANs), including Novell 3.12 and 4.X networks in bindery emulation (printer  
network cards can be NDS-configured with NWAdmin).  
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Monitor and provide network printer status information including online/offline  
status, paper jams, out of toner conditions, and empty tray conditions.  
NPM uses industry standard, open systems System Network Management Protocol  
(SNMP). SNMP supports Management Information Base (MIB) which is a collection  
of information that describes the printer's functions and features.  
The initial version of NPM supports IBM OS/2. Other versions will be made available  
on the World-wide Web through the IBM Printing Systems Company home page.  
Obtaining Network Printer Manager Utility  
To obtain the Network Printer Manager Utility, follow these steps:  
1. Access the IBM Printing Systems Company Home Page at  
http://www.can.ibm.com/ibmprinters.  
2. Select Printer Drivers/Product Updates.  
3. Use the menu selections to find the Network Printer Manager Utility version or  
update you want.  
Using Network Printer Resource Utility  
The Network Printer Resource Utility (NPRU) is a utility that enables administrators to  
download fonts and overlays (PCL macros and PostScript overlays) to the printer.  
Using NPRU, the network administrator can select PCL Intellifonts, TrueType fonts,  
PostScript Type 1 fonts, and PCL or PostScript overlays on a workstation for download.  
These resources can be downloaded to memory (DRAM) on the printer, or to the flash  
or a hard drive, if these options are installed the printer.  
The network administrator can provide a network address for the NPRU database of  
downloaded resources to workstation users. Those users can then use the printer  
driver to connect to the database, enabling them to select downloaded fonts and  
overlays from within their applications.  
The NPRU is a separate program that uses the printer driver programs to perform the  
download function. For more information about using NPRU, refer to the README file  
that is supplied with the utility.  
Obtaining Network Printer Resource Utility  
The OS/2 NPRU is shipped with the Network Printer 17. To obtain other versions or  
updates, follow these steps:  
Chapter 1. About Your Printer  
5
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1. Access the IBM Printing Systems Company Home Page at  
http://www.can.ibm.com/ibmprinters.  
2. Select Printer Drivers/Product Updates.  
3. Use the menu selections to find the NPRU version or update you want.  
Obtaining Adobe Acrobat Portable Data Files  
This manual is available in Adobe Acrobat Portable Data File (PDF) format for online  
viewing and printing. To obtain this manual in PDF format:  
1. Access the IBM Printing Systems Company Home Page at  
http://www.can.ibm.com/ibmprinters.  
2. Select Printer Drivers/Product Updates.  
3. Use the menu selections to find the document you want.  
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Chapter 2. Using the Operator Panel  
This chapter describes how to use the Network Printer 17 operator panel. The operator  
panel is located on the top, left-hand side of the printer. It consists of a message  
display area, status indicator lights, and operator keys.  
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For information about indicator lights, see “Understanding the Operator Panel  
Indicator Lights” on page 8.  
For information about the most common messages you will see in the message  
display area, see “Common Messages” on page 9. For a complete listing, see  
Appendix B, “Printer Messages” on page 191.  
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For information about operator panel keys, see “Using the Operator Panel Keys” on  
page 10 and “Navigating Menus” on page 12.  
For an overview of some of the most common operator panel tasks, see “Other  
Operator Panel Tasks” on page 16.  
For a complete overview of all printer menus, see Chapter 5, “Operator Panel  
Menus” on page 73.  
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7
Understanding the Operator Panel Indicator Lights  
The status indicators are located at the center of the operator panel.  
Indicator lights can be on, off, or blinking  
Indicator  
Condition  
Online  
On—the printer is online and idle.  
Blinking—the printer is online and receiving or processing data.  
Off—the printer is offline. Note that the printer must be offline before  
you can change menu settings.  
Continue  
On—a condition that requires operator attention exists. Press the  
Continue/Enter key to continue printing or press the Cancel Print  
key to cancel printing. (If the Auto-continue function is on, the printer  
may automatically resume printing after thirty seconds. For more  
information, see the description of the AUTOCONTINU item under  
“Configuration (Config) Menu” on page 81.)  
Off—the printer is operating normally.  
Page Eject  
On—a page or partial page is stored in memory. If you are printing a  
PCL5e job, you can press the Page Eject key to print the page. The  
Page Eject key has no effect on PostScript or IPDS jobs.  
Blinking—the printer is printing the PCL5e page you pressed the  
Page Eject key to print. If you are running a continuous test  
(CONTINUOUS TEST from the Test Menu) and you press the  
Cancel Print key, the Page Eject indicator blinks to inform you that  
the printer is canceling the test.  
Off—no pages are stored in the printer memory.  
Blinking—the printer requires attention.  
Off—the printer is operating normally.  
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Common Messages  
The message display area is located at the top of the operator panel. The following  
table describes the most common display messages. For a list of all messages, see  
Appendix B, “Printer Messages” on page 191.  
Message  
Description/Response  
READY  
The printer is ready to receive a print job.  
Response: None required.  
WARMING UP...  
The printer is warming up. When it is ready to print, the message  
changes to READY.  
Response: None required.  
I/O INITIALIZING  
OFFLINE  
The network interface card is initializing.  
Response: None required.  
The printer is offline and cannot receive print jobs.  
Response: To receive printing jobs, press the Online key.  
PCL PARALLEL  
The printer is online and receiving data for a PCL5e print job through  
the parallel port.  
Response: None required.  
PS PARALLEL  
The printer is online and receiving data for a PostScript print job  
through the parallel port.  
Response: None required.  
02 TONER LOW  
The toner is either low or depleted.  
Response: Install a new toner cartridge. See “Changing the Toner  
Cartridge” on page 111.  
LOAD paper-size IN  
tray  
A tray is out of paper.  
Response: Load paper. See “Loading Paper and Envelopes into the  
Printer” on page 24.  
Chapter 2. Using the Operator Panel  
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Using the Operator Panel Keys  
The operator panel keys enable you to configure and operate the printer. They are  
located at the bottom of the operator panel.  
Use the Online key to take the printer offline or to put it back online.  
Note: The printer must be offline before you can change menu  
settings, cancel jobs, or use the Page Eject key.  
Use the Continue/Enter key to continue printing or to confirm a menu  
value.  
Note: To change a menu item to a new value, you must press the  
Continue/Enter key when the value is displayed in the message  
display area. After you press Continue/Enter, an asterisk (*) appears  
next to the new value, indicating that it is active.  
Use the Page Eject key to print a PCL5e job that is stored in the  
memory buffer of the printer. (The Page Eject indicator light is on when  
a page is in the buffer.) The printer prints the page even if it is not  
complete in the memory buffer. The Page Eject key does not apply to  
PostScript or IPDS jobs.  
Note: The printer must be offline before you can print the buffered  
page.  
Use the Cancel Print key to cancel the current print job. (After you  
print the Cancel Print key, it may take a while before the current job  
stops printing.) After the job is canceled, the printer begins printing the  
next job in the queue.  
Note: The printer must be offline before you can cancel a job.  
Use the Menu key to scroll through the menu list. As you scroll  
through the list, the current menu is displayed in the message display  
area.  
Note: The printer must be offline before you can navigate menus.  
Use the Item key to scroll through the list of items for the menu listed  
in the message display area. As you scroll through the list, the current  
item and, if applicable, the current value for the item is displayed in the  
message display area, just below the name of the current menu.  
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Use the Value key to scroll through a list of acceptable values for a  
menu item. Press the Value key once to scroll forward one value.  
Press and hold the Value key to scroll more quickly through the list  
(especially for numeric values).  
Note: To select a new value, press the Continue/Enter key when the  
value is displayed in the message display area. An asterisk (*) appears  
next to the value, indicating that it is now active.  
Use the Shift key to reverse the order in which you scroll when you  
use the Menu, Item, or Value keys.  
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Navigating Menus  
There are two types of menus: action menus and configuration menus.  
Action menus contain a list of actions you can perform, such as printing a list of active  
fonts or printing a printer configuration page. There are two action menus: the Test  
Menu and the Machine Info Menu.  
To work with action menus:  
1. Make sure the printer is offline. If the printer is online, press the Online key to  
take it offline.  
2. Press the Menu key to display the menu you want.  
3. Press the Item key to display the action item you want.  
4. Press the Continue/Enter key to perform the action.  
For an example of working with an action menu, see “Printing the Printer Configuration  
Page” on page 13.  
Configuration menus contain lists of items that define current settings for the printer,  
such as default fonts, default input trays and output bins, and attachment configuration  
settings.  
To work with configuration menus:  
1. Make sure the printer is offline. If the printer is online, press the Online key to  
take it offline.  
2. Press the Menu key to display the menu you want.  
3. Press the Item key to display the item you want.  
4. Press the Value key to display the value you want.  
5. Press the Continue/Enter key to change the setting to the value currently  
displayed in the message display area. An asterisk (*) appears next to the value  
after it is selected.  
Note: Once you select a new value, it stays selected until you change it or you reset  
the printer defaults. Menu settings are saved when you power off the printer.  
Important!  
Many print applications allow you to specify values such as fonts, input trays, and  
output bins. If you use your print application (or printer driver) to specify a value,  
that value will be used and the default value set at the printer will be ignored.  
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Printing the Printer Configuration Page  
1. Make sure the printer is offline. If the printer is online, press the Online key to  
take it offline.  
2. Press the Menu key once. TEST MENU appears in the message display area.  
3. Press the Item key once. CONFIG PAGE appears in the message display area.  
Note that the menu name appears on the top line and the action item appears on  
the second line.  
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4. Press the Continue/Enter key to print the configuration page. (It takes a moment  
or two.) The following figure shows a sample printer configuration page.  
IBM Network Printer 17  
Configuration Page  
TEST MENU ITEM  
CONFIG PAGE  
PARALLEL MENU ITEM  
PERSONALTY=AUTO  
BI-DI=ON  
MACHINE INFO MENU ITEM  
PAGE COUNT  
ERROR LOG  
TONER CTR  
FUSER CTR  
PRINT PS FONTS  
PRINT PCL FONTS  
PRINT PS DEMO  
CONTINUOUS TEST  
RESET PRINTER  
FACTORY DEFAULT  
ONLINE HEX PRINT  
PORT TMEOUT=15  
PCL MENU ITEM  
PAGEPROT=AUTO  
COPIES=1  
PAGESIZE=LETTER  
ORIENTATION=P  
EDGE-EDGE=OFF  
FORM=60 LINES  
FNTSRC=INTERNAL  
FONTNUM=0  
LANGUAGE MENU  
LANG=ENGLISH  
INSTALLED OPTIONS  
TRAY 2  
DUPLEX  
PAPER MENU  
SOURCE=TRAY2  
OUTPUT=MAIN  
TRAY SWITCH=ON  
MANUAL=OFF  
PS  
TOKEN RING  
8 MB Extra Memory  
PTSIZE=12.00  
AUXSIZE=LETTER  
ENVSIZE=MONARCH  
DUPLEX=OFF  
PITCH=10.00  
SYMSET=ROMAN-8  
TOTAL MEMORY=12MB  
BINDING=LONG  
TRAY RENUM=OFF  
PS MENU ITEM  
PAGEPROT=AUTO  
COPIES=1  
AUTOSENSED PAPER  
TRAY 1=LETTER  
TRAY 2=LETTER  
CONFIG MENU ITEM  
JAMRECOVERY=OFF  
AUTOCONTINU=ON  
DENSITY=3  
PWRSAV=30 MIN  
QUALITY=NORMAL  
PRINT ERRS=OFF  
PRINTER DETAILS  
PAGE COUNT=1039  
TONER CTR=984  
FUSER CTR=984  
CODE LEVELS  
CTL 1.43  
TOKEN RING MENU ITEM  
PERSONALTY=AUTO  
PORT TMEOUT=15  
IP ADDRESS=9.99.999.999  
SUBNET MASK=255.255.255.0  
GATEWAY ADDRESS=9.999.999.998  
MAC ADDRESS=00.00.93.00.C0.C6  
MEMCONFIG MENU ITEM  
PCL SAVE=OFF  
PCL 1.3.1  
PS 1.18  
PS2 SAVE=OFF  
TR 5.17  
The configuration page lists:  
Ÿ
Menus—All of the menu settings currently active for your printer. Note that  
the list of menus you see is determined by the options you have installed; for  
example, you see the Ethernet Menu only when you have the Ethernet  
attachment installed. Also note that the configuration page displays the menus  
and options in the order they appear on the operator panel; this allows you to  
use the configuration page as a menu map.  
For a description of all available menus, see Chapter 5, “Operator Panel  
Menus” on page 73.  
Ÿ
Installed Options—The options and memory you have installed.  
Important: IBM recommends doing the following whenever you install a  
feature:  
–
Print the printer configuration page. Then look under Installed Options to  
make sure the printer recognizes the option and the installation was  
successful.  
–
Update your printer driver to indicate the new feature is available. (This  
includes features such as new trays and extra memory; you do not need  
to indicate new network cards.)  
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Ÿ
Ÿ
Autosensed Paper—The paper loaded in various trays.  
Printer Details—Page counts for the printer, the toner cartridge, and the fuser.  
Note that you should reset the toner and fuser counts whenever you change  
toner or the fuser. See “Machine Information Menu” on page 109 for more  
information.  
5. To restore the printer to READY status, press the Online key.  
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Other Operator Panel Tasks  
The rest of this chapter contains examples of how to perform some other common  
operator panel tasks. In addition, “Using the Paper Menu” on page 53 contains  
examples of how you can use the operator panel to change Paper Menu settings, such  
as default input trays and output bins, and default paper sizes. Chapter 8, “Configuring  
Printer Network Addresses” on page 179 describes how to set TCP/IP network values  
(IP address, gateway address, subnet mask, locally administered MAC address) from  
the operator panel.  
Making Duplex or Simplex Printing the Printer Default  
Situation: You want to make duplex printing or simplex printing the printer default.  
Note: Values set in print jobs (either by the print application or by the printer driver)  
override values you set at the printer. If a print job specifies simplex printing and the  
printer default is duplex, the printer honors the print job setting and prints on one side  
only.  
Action:  
1. Press the Online key until you see OFFLINE in the display.  
2. Press the Menu key until you see PAPER MENU in the display.  
3. Press the Item key until you see DUPLEX=ON* or DUPLEX=OFF in the display.  
4. Press the Value key until you see the new value you want.  
5. Press the Continue/Enter key to select the new setting. An asterisk appears next  
to the value, showing that it is active.  
6. To restore the printer to READY status, press the Online key.  
Canceling a Print Job  
Situation: You want to cancel the job that is currently printing.  
Action:  
1. Press the Online key to take the printer offline.  
2. Press the Cancel Print key. The current job will be canceled and removed from  
the queue after the printer completes the current page.  
3. To restore the printer to READY status, press the Online key.  
Printing a Stored Page (PCL5e Jobs Only)  
Situation: The Page Eject indicator is lit, indicating that the printer has data stored that  
needs to be printed, but has not received a command to print the page.  
Action:  
1. Press the Online key to take the printer offline.  
2. Press the Page Eject key. The page prints.  
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3. To restore the printer to READY status, press the Online key.  
Note: The Page Eject key is valid only for PCL5e jobs; it does not print pages of  
PostScript or IPDS jobs.  
Printing a List of PCL5e Fonts  
Situation: You want to see a list of the PCL5e fonts installed on the printer.  
Action:  
1. Press the Online key to take the printer offline.  
2. Press the Menu key. TEST MENU appears in the display area.  
3. Press the Item key until you see PRINT PCL FONTS.  
4. Press the Continue/Enter key to print the PCL5e fonts list.  
5. After the page prints, press the Online key to restore the printer to READY status.  
Printing a List of PostScript Fonts  
Situation: You have the optional PostScript Level 2 SIMM installed on your printer and  
you want to see a list of the PostScript fonts.  
Action:  
1. Press the Online key to take the printer offline.  
2. Press the Menu key. TEST MENU appears in the display area.  
3. Press the Item key until you see PRINT PS FONTS. This item appears only if you  
have the optional PostScript Level 2 SIMM installed on your printer.  
4. Press the Continue/Enter key to print the PostScript fonts list.  
5. After the page prints, press the Online key to restore the printer to READY status.  
Printing a List of IPDS Resident Fonts  
Situation: You have the optional IPDS SIMM installed on your printer and you want to  
see a list of the IPDS resident fonts.  
Action:  
1. Press the Online key to take the printer offline.  
2. Press the Menu key. TEST MENU appears in the display area.  
3. Press the Item key until you see PRINT IPDS FONTS. (This item appears only if  
you have the optional IPDS SIMM installed on your printer.)  
4. Press the Continue/Enter key to print the IPDS resident fonts list.  
5. After the page prints, press the Online key to restore the printer to READY status.  
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Adjusting Print Density (Printing Darker or Lighter)  
Situation: You want to increase or decrease the print density, making the print darker  
or lighter.  
Action:  
1. Press the Online key until you see OFFLINE in the display.  
2. Press the Menu key until you see CONFIG MENU in the display.  
3. Press the Item key until you see DENSITY=n* in the display, where n is the  
density value currently selected. (3 is the factory default.)  
4. Press the Value key until you see the value you want to assign to the toner  
density; 12 is the darkest print, 0 is the lightest.  
5. Press the Continue/Enter key to select the new density. An asterisk (*) appears  
next to the value, showing that it is active.  
6. To restore the printer to READY status, press the Online key.  
Changing the Power Savings (Sleep Mode) Interval  
Situation: When you first install your printer, the printer is set up to go into  
power-savings mode (or sleep mode) after it is inactive for 30 minutes. In this mode,  
the printer powers down most of its systems and therefore requires extra time to warm  
up when the next print is requested.  
Action:  
1. Press the Online key until you see OFFLINE in the display.  
2. Press the Menu key until you see CONFIG MENU in the display.  
3. Press the Item key until you see PWRSAV=30* in the display. (If this value has  
already been changed, a number other than 30 will appear in the display.)  
4. Press the Value key until you see the value (number of minutes) you want to  
assign to the power-saver feature.  
5. Press the Continue/Enter key to select the new power-savings value. An asterisk  
(*) appears next to the value, showing that it is active.  
6. To restore the printer to READY status, press the Online key.  
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Changing the Language Shown on the Display Panel  
Situation: You want to display operator panel messages and menus in a language  
other than English.  
Action:  
1. Press the Online key until you see OFFLINE in the display.  
2. Press the Shift and Menu keys at the same time. You see LANGUAGE MENU.  
3. Press the Item key. LANG=ENGLISH* appears as the first menu item unless the  
language has already been changed.  
4. Press the Value key until you see the language you want to select.  
5. Press the Continue/Enter key. An asterisk (*) appears next to the language,  
showing that it is active.  
6. To restore the printer to READY status, press the Online key.  
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Chapter 3. Paper Handling  
This chapter describes how to:  
Ÿ
Ÿ
Select print media  
Load print media into the following:  
–
–
–
–
250-sheet main paper tray (Tray 1)  
100-sheet auxiliary tray  
500-sheet paper tray (Tray 2, Tray 3)  
Envelope feeder  
Ÿ
Ÿ
Use the 10-Bin Mailbox Option.  
Use the Paper Menu to specify default trays, bins, and paper sizes for your printer.  
Important: Values specified in your print jobs normally override defaults set at the  
printer. For example, if a print job requests the 250-sheet paper tray (Tray 1), the  
printer will use the 250-sheet paper tray, even if the default tray is set to something  
else.  
Also note that when mismatches occur between size and source (for example, a  
job specifies a specific tray and a specific paper size, but the requested tray does  
not contain the requested paper size), the printer attempts to satisfy the size  
request first. If no tray contains the requested size, a message may indicate the  
last tray the printer checked.  
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21  
Selecting Paper and Other Printable Material  
Tray or Bin  
Paper Sizes & Envelope  
Sizes  
Papers & Other Printable  
Material  
Paper Weight  
250-sheet main  
paper tray (Tray 1)  
A4, Letter, 13-in. Legal  
(Folio), 14-in. Legal,  
Executive, B5-JIS  
Copier paper  
16- to 28-pound paper (60  
2
grams/meter to 105  
Recycled paper  
2
grams/meter )  
Letterhead/preprinted  
paper  
100-sheet auxiliary  
tray  
Paper sizes—A4, Letter,  
13-in. Legal (Folio), 14-in.  
Legal, Statement,  
Executive, A5, A6, B5-JIS,  
B5-ISO  
Copier paper  
Recycled paper  
Transparencies  
Paper-backed labels  
Card stock  
16- to 28-pound paper (60  
2
grams/meter to 105  
2
grams/meter ) for paper  
2
Up to 190 grams/meter  
for transparencies, labels,  
and postcards  
Envelope sizes —  
Commercial #10,  
Monarch, DL, C5  
Envelopes  
500-sheet paper  
tray (Tray 2, Tray  
3)  
A4, Letter, 13-in. Legal  
(Folio), 14-in. Legal  
Copier paper  
16- to 28-pound paper (60  
2
grams/meter to 105  
Recycled paper  
2
grams/meter )  
Letterhead/preprinted  
paper  
500-sheet offset  
paper output bin  
A4, Letter, 13-in. Legal  
(Folio), 14-in. Legal,  
Statement, Executive, A5,  
A6, B5-JIS, B5-ISO  
Copier paper  
16- to 28-pound paper (60  
2
grams/meter to 105  
2
grams/meter )  
Mailbox  
A4, Letter  
Copier paper  
Envelopes  
20- to 28-pound paper (75  
2
grams/meter to 105  
2
grams/meter )  
Envelope feeder  
Commercial #10,  
Monarch, DL, C5  
16- to 28-pound paper (60  
2
grams/meter to 105  
2
grams/meter )  
Notes:  
1. Paper sizes are defined as follows:  
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
A4 — 210 x 297 mm  
A5 — 148.5 x 210 mm  
A6 — 105 x 148 mm  
B5-JIS — 182 x 257 mm  
B5-ISO — 176 x 250 mm  
Statement — 8.5 x 5.5 in.  
Executive — 7.25 x 10.5 in. (185 x 267 mm)  
Letter — 8.5 x 11.0 in. (216 x 279 mm)  
13-in. Legal (Folio) — 8.5 x 13.0 in. (216 x 330 mm)  
14-in. Legal — 8.5 x 14.0 in. (216 x 356 mm)  
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2. Envelope sizes are defined as follows:  
Ÿ
Ÿ
Ÿ
Ÿ
Commercial #10 — 4.125 x 9.5 in. (104.8 x 241.3 mm)  
C5 —162 x 229 mm (6.48 x 9.16 in.)  
DL — 110 x 220 mm (4.4 x 8.8 in.)  
Monarch — 3.875 x 7.5 in. (98.4 x 190.5 mm)  
3. The following paper sizes may be duplexed:  
A4, Letter, 13-in. Legal (Folio), 14-in. Legal  
4. Do not use the following types of paper and printable material in your printer:  
Ÿ
Ÿ
Ÿ
Ÿ
Multipart forms  
Stapled, folded, or wrinkled paper  
Smooth or coated paper  
5. Use the 100-sheet auxiliary tray to print transparencies, labels, envelopes or  
postcards, or the optional envelope feeder to print envelopes. Do not feed these  
types of print media from the paper trays.  
6. The 250-sheet paper tray and the 500-sheet paper tray are not interchangeable.  
7. Some recycled papers release paper dust that can accumulate and cause frequent  
paper jams and reduced supplies life.  
8. High humidity can damage paper. Try to store paper where it is cool and dry.  
Chapter 3. Paper Handling 23  
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Loading Paper and Envelopes into the Printer  
You can add paper to your printer when the printer is off, offline, or when the READY  
message is displayed. If your printer has used all of the paper in the selected paper  
tray, LOAD paper-size IN tray is displayed in the message display area.  
Loading Letterhead and Prepunched Paper  
Your printer can print on both prepunched and preprinted paper (for example, paper  
with letterhead or preprinted numbers). Use the following guidelines to load the paper:  
Type of Printing  
Tray  
Orientation  
One-sided  
250-sheet paper tray and  
500-sheet paper tray  
Place preprinted side down, with the top of  
the printed paper toward the front of the  
paper tray.  
If using prepunched paper, place the punched  
side toward the left side of the paper tray.  
100-sheet auxiliary tray  
Place preprinted side up, with the top of the  
printed paper toward the back of the auxiliary  
tray  
If using prepunched paper, place the punched  
side toward the left side of the auxiliary tray.  
Two-sided printing (if  
optional duplex unit is  
installed)  
250-sheet paper tray and  
500-sheet paper tray  
Place preprinted side up, with the top of the  
printed paper toward the back of the printer.  
If using prepunched paper, place the punched  
side toward the left side of the paper tray.  
100-sheet auxiliary tray  
Place preprinted side down, with the top of  
the printed paper toward the front of the tray.  
If using prepunched paper, place the punched  
side toward the left side of the auxiliary tray.  
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Loading Paper into the 250-Sheet Main Paper Tray (Tray 1)  
Note  
Many applications allow you to specify the input tray you want to use. This value  
will override any value set at the printer. If your application does not let you pick an  
input tray, use the Paper Menu to select the tray.  
To select the 250-sheet main paper tray, set SOURCE to TRAY1 (see “Selecting  
The Default Input Tray” on page 53).  
Use the following procedure to load paper into the 250-sheet paper tray:  
1. Select printer paper for the 250-sheet paper tray using these guidelines:  
Paper size  
A4, Letter, 13-in. Legal (Folio), 14-in. Legal, Executive, or B5-JIS  
2
2
Paper weight  
Paper Capacity  
16- to 28-pound paper (60 grams/meter to 105 grams/meter )  
Up to 25 mm (1 in.) maximum stack height  
Up to 230 sheets of paper for A4 paper  
Up to 250 sheets for all other paper sizes  
2. Remove the paper tray from the printer and place it on a flat surface.  
Chapter 3. Paper Handling 25  
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3. Press down on the bottom plate of the paper tray until it snaps into position.  
4. Important! If you are not changing paper size, go to Step 5 on page 27. If you  
are inserting longer paper, do the following:  
a. Push in on the size lock button and slide guide A out.  
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b. Slide guide B out to align it with guide A.  
Note: If you are adding shorter paper, adjust guide B before you adjust guide A.  
Make sure guide B presses lightly against the end of the paper stack.  
5. Insert the paper into the tray. Make sure you place the corners of the paper under  
the retaining clip at the front of the tray and under the plastic tabs on the end  
guide.  
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6. If the paper is narrower than the tray, adjust the size guide so that it presses lightly  
against the side of the paper stack. The paper should lay flat in the tray and  
should not be bowed.  
7. Gently slide the paper tray into the printer until it clicks into place.  
Note: Closing the 250-sheet tray with too much force can misalign the paper  
guides.  
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Loading Paper into the 100-Sheet Auxiliary Tray  
Note  
Many applications allow you to specify the input tray you want to use. This value  
will override any value set at the printer. If your application does not let you pick an  
input tray, use the Paper Menu to select the tray.  
To select the 100-sheet auxiliary tray, set SOURCE to AUXTRAY. (see “Selecting  
The Default Input Tray” on page 53).  
Use the following procedure to load paper into the 100-sheet auxiliary tray:  
1. Select printer paper, transparencies, labels, or postcards for the 100-sheet auxiliary  
tray using these guidelines:  
Paper size  
A4, Letter, 13-in. Legal (Folio), 14-in. Legal, Statement,  
Executive, A5, A6, B5-JIS, B5-ISO, transparencies, labels, and  
postcards  
2
2
Paper weight  
16- to 28-pound paper (60 grams/meter to 105 grams/meter )  
for paper  
2
Up to 190 grams/meter for transparencies, labels, and postcards  
Paper Capacity  
Up to 15 mm (0.5 in.) maximum stack height  
Up to 100 sheets copier or Xerographic paper  
Up to 30 sheets for transparencies, labels, and postcards  
2. Press on the top of the auxiliary tray door to open it.  
Chapter 3. Paper Handling 29  
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3. Pull out the tray extension.  
4. Insert the paper into the auxiliary tray. Make sure you place the left edge of the  
paper against the left side paper guide and under the plastic tab on the paper  
guide.  
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5. Adjust the size guide on the right side of the auxiliary tray to the paper size. Make  
sure you place the edges of the paper under the retaining clip at the right side of  
the auxiliary tray.  
6. Make sure the paper fits correctly in the auxiliary tray. The paper should lay flat in  
the tray and should not be bowed.  
7. Use your print application or the Paper Menu to set AUXSIZE to match the paper  
size you loaded in the auxiliary tray (see “Defining the Auxiliary Tray Paper Size”  
on page 54). Values specified in print jobs override values you set at the printer.  
If you want to feed the paper manually into the auxiliary tray, use your print  
application or the Paper Menu to set MANUAL to ON (see “Paper Menu” on  
page 77).  
Note: PostScript jobs can override MANUAL=OFF; however, they cannot override  
MANUAL=ON. Therefore, if you do set MANUAL to ON, make sure you reset  
MANUAL to OFF after you complete the jobs you want to print manually.  
Chapter 3. Paper Handling 31  
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Loading Envelopes into the 100-Sheet Auxiliary Tray  
Note  
Many applications allow you to specify the input tray you want to use. This value  
will override any value set at the printer. If your application does not let you pick an  
input tray, use the Paper Menu to select the tray.  
To select the 100-sheet auxiliary tray, set SOURCE to AUXTRAY (see “Selecting  
The Default Input Tray” on page 53).  
Use the following procedure to load paper into the 100-sheet auxiliary tray:  
1. Select envelopes using these guidelines:  
Envelope size  
Commercial #10 — 104.8 x 241.3 mm (4.125 x 9.5 in.)  
Monarch — 98.4 x 190.5 mm (3.875 x 7.5 in.)  
DL — 110 x 220 mm (4.4 x 8.8 in.)  
C5 — 162 x 229 mm (6.48 x 9.16 in.)  
2
2
Envelope weight  
16- to 28-pound paper (60 grams/meter to 105 grams/meter )  
Envelope Capacity  
Up to 10 envelopes for all envelope sizes  
2. Press on the top of the auxiliary tray door to open it.  
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3. Pull out the tray extension.  
4. Pull out the envelope stopper.  
Chapter 3. Paper Handling 33  
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5. Load the envelopes with the flap side down and the bottom edge of the envelopes  
toward the left side of the auxiliary tray. Make sure you place the bottom edge of  
the envelopes against the left side paper guide and under the plastic tab on the  
paper guide.  
6. Adjust the size guide on the right side of the auxiliary tray to the envelope size.  
Make sure you place the top edge of the envelopes under the retaining clip at the  
right side of the auxiliary tray.  
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7. Push in the envelope stopper. Make sure the envelopes fit correctly in the auxiliary  
tray. The envelopes should lay flat in the tray and should not be bowed.  
8. Use your print application or the Paper Menu to set AUXSIZE to match the  
envelope size you loaded in the auxiliary tray (see “Defining the Auxiliary Tray  
Paper Size” on page 54). Values specified in print jobs override values you set at  
the printer.  
Chapter 3. Paper Handling 35  
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Loading Paper into the 500-Sheet Paper Trays (Tray 2, Tray 3)  
Note  
Many applications allow you to specify the input tray you want to use. This value  
will override any value set at the printer. If your application does not let you pick an  
input tray, use the Paper Menu to select the tray.  
To select the 500-sheet main paper tray, set SOURCE to TRAY2 or TRAY3  
(TRAY2 if you have only one 500-sheet tray or for the upper tray if you have two;  
TRAY3 for the lower tray if you have two. See “Selecting The Default Input Tray”  
on page 53.)  
Use the following procedure to load paper into the 500-sheet paper tray:  
1. Select printer paper for the 500-sheet paper tray using these guidelines:  
Paper size  
A4, Letter, 13-in. Legal (Folio), 14-in. Legal  
2
2
Paper weight  
Paper Capacity  
16- to 28-pound paper (60 grams/meter to 105 grams/meter )  
Up to 54 mm (2 in.) maximum stack height  
2. Remove the 500-sheet paper tray from the printer and place on a flat surface.  
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3. Press down on the bottom plate of the paper tray until it snaps into position.  
4. Important! If you are not changing paper size, go to Step 5 on page 38.  
Otherwise, adjust the paper guides as follows:  
a. Pull out on both sides while gently pushing up on the end guide. Do not push  
the end guide up too far.  
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b. Adjust the end guide to the correct paper size and push down on the end to  
lock it into place.  
5. Insert the paper along the left side of the tray. Make sure you place the corner of  
the paper under the retaining clip at the front of the tray and under the plastic tabs  
on the end guide. Do not load paper above the maximum line.  
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6. Press down on the gray lever on the right side of the tray and slide the size guide  
so that it presses lightly against the side of the paper stack. The paper should lay  
flat in the tray and should not be bowed.  
7. Slide the paper tray into the paper tray support unit until it clicks into place.  
Chapter 3. Paper Handling 39  
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Loading Envelopes into the Envelope Feeder  
Note  
Many applications allow you to specify the input tray you want to use. This value  
will override any value set at the printer. If your application does not let you pick an  
input tray, use the Paper Menu to select the tray.  
To select the envelope feeder, set SOURCE to ENVELOPE (see “Selecting The  
Default Input Tray” on page 53).  
Use the following procedure to load envelopes into the envelope feeder:  
1. Select envelopes using these guidelines:  
Envelope size  
Commercial #10 — 104.8 x 241.3 mm (4.125 x 9.5 in.)  
Monarch — 98.4 x 190.5 mm (3.875 x 7.5 in.)  
DL — 110 x 220 mm (4.4 x 8.8 in.)  
C5 — 162 x 229 mm (6.48 x 9.16 in.)  
2
2
Envelope weight  
16- to 28-pound paper (60 grams/meter to 105 grams/meter )  
Up to 75 envelopes for Commercial 10, Monarch, and DL  
Up to 50 envelopes for C5  
Envelope Capacity  
2. Pull out the tray extension.  
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3. Squeeze the size guide and slide it to the right.  
4. Lift the envelope weight out of the way.  
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5. Load closed envelopes with the flap side down and the bottom edge of the  
envelopes toward the left side of the envelope feeder.  
6. Adjust the size guide to the envelope size.  
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7. Lower the envelope weight onto the envelope stack.  
8. Use the Paper Menu to set ENVSIZE to match the envelope size you loaded in the  
envelope feeder (see page 77).  
Chapter 3. Paper Handling 43  
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Using the Mailbox  
The optional Mailbox feature contains ten bins, each of which can hold approximately  
forty-five sheets of paper. In addition, individual bins can be password protected to  
provide security.  
This section describes how to use the optional 10-bin Mailbox, including how to:  
Ÿ
Ÿ
Ÿ
Ÿ
Remove prints from a bin  
Enter a password  
Enable and disable password protection for mailbox bins  
Define and change passwords for a mailbox bin  
For information on how to install the 10-Bin Mailbox, see “The 10-Bin Mailbox Option”  
on page 167.  
Removing Prints From a Bin  
1. Make sure the printer is online. (If a menu is displayed, press the Online key.  
READY appears in the display area.)  
2. Press the Mailbox button.  
3. If your bin is not password-protected, the green indicator light next to your bin goes  
on when you press the Mailbox button. You can remove the print jobs from it now  
(go to Step 7 on page 46).  
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4. If your bin is password protected, you need to enter your password now. A prompt  
asks you for the password.  
5. Enter your 4-digit password. Use the table below to determine which operator  
panel keys correspond to each digit in your password.  
To enter this number...  
Press this key  
Online  
0
1
2
3
4
5
6
7
Continue/Enter  
Page Eject  
Cancel Printing  
Menu  
Item  
Value  
Shift  
For example, to enter 4444, press the Menu key four times. To enter 4567, press  
the Menu key, press the Item key, press the Value key, and then press the Shift  
key.  
6. After you enter the password for the bin, the green indicator light next to your bin  
will light up. You can now remove your print job.  
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7. Pull out your bin.  
8. After you remove your job, push the bin back into place.  
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Enabling Mailbox Bin Passwords  
1. Make sure the printer is offline. (If the printer is online, press the Online key to  
take it offline. OFFLINE appears in the display area.)  
2. Press the Menu key until you see Mailbox Menu.  
3. Press the Item key until you see the bin (BIN1 - BIN10) that needs its password  
enabled. In this example, we select BIN1. If your display says PW ENABLE  
instead of PW DISABLE, then the password is already enabled.  
4. Press the Value key until you see BIN1=PW ENABLE.  
Chapter 3. Paper Handling 47  
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5. Press the Continue/Enter key. If a prompt asks you for the password, enter the  
previous password. (If it has never been set, use the 1111 factory default).  
Use the table below to determine which operator panel keys correspond to each  
digit in your password.  
To enter this number...  
Press this key  
Online  
0
1
2
3
4
5
6
7
Continue/Enter  
Page Eject  
Cancel Printing  
Menu  
Item  
Value  
Shift  
For example, to enter 4444, press the Menu key four times. To enter 4567, press  
the Menu key, press the Item key, press the Value key, and then press the Shift  
key.  
6. After you enter the password for the bin, you see BIN1=PW ENABLE in the  
display.  
7. To restore the printer to READY status, press the Online key.  
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Disabling Mailbox Bin Passwords  
1. Make sure the printer is offline. (If the printer is online, press the Online key to  
take it offline. OFFLINE appears in the display area.)  
2. Press the Menu key until you see Mailbox Menu.  
3. Press the Item key until you see the bin (BIN1 - BIN10) that needs its password  
disabled. In this example, we select BIN1. If your display says PW DISABLE  
instead of PW ENABLE, then password protection is already disabled.  
4. Press the Value key until you see BIN1=PW DISABLE.  
5. Press the Continue/Enter key. A prompt asks you for the password.  
Chapter 3. Paper Handling 49  
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6. Enter your 4-digit password. Use the table below to determine which operator  
panel keys correspond to each digit.  
To enter this number...  
Press this key  
Online  
0
1
2
3
4
5
6
7
Continue/Enter  
Page Eject  
Cancel Printing  
Menu  
Item  
Value  
Shift  
For example, to enter 4567, press the Menu key, press the Item key, press the  
Value key, and then press the Shift key.  
7. After you enter the password for the bin, you see BIN1=PW DISABLE in the  
display.  
8. To restore the printer to READY status, press the Online key.  
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Changing Mailbox Bin Passwords  
1. Make sure the printer is offline. (If the printer is online, press the Online key to  
take it offline. OFFLINE appears in the display area.)  
2. Press the Menu key until you see Mailbox Menu.  
3. Press the Item key until you see the bin (BIN1 - BIN10) that needs its password  
changed. In this example, we select BIN1.  
4. Press the Value key until you see BIN1=NEW PW.  
5. Press the Continue/Enter key. A prompt asks you for the current password.  
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6. Enter your 4-digit password. (If this is the first time a password is being set for the  
bin, enter 1111.) Use the key below to determine which operator panel keys  
correspond to each digit in your password.  
To enter this number...  
Press this key  
Online  
0
1
2
3
4
5
6
7
Continue/Enter  
Page Eject  
Cancel Printing  
Menu  
Item  
Value  
Shift  
For example, to enter 1111, press the Continue/Enter key four times. To enter  
4567, press the Menu key, press the Item key, press the Value key, and then  
press the Shift key.  
7. After you enter your old password, a prompt asks you for the new password.  
8. Enter a new 4-digit password.  
9. To restore the printer to READY status, press the Online key.  
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Using the Paper Menu  
This section describes some of the basic tasks you can perform using the Paper Menu,  
including how to:  
Ÿ
Ÿ
Ÿ
Ÿ
Select default input trays and output bins.  
Define the paper size used by the auxiliary tray and envelope feeder  
Turn tray switching on and off  
Make simplex or duplex printing the printer default  
For complete information about items in the Paper Menu, see “Paper Menu” on  
page 77. Also, note that the printer driver or print application you use may allow you to  
specify values such as paper size, input tray, output bin, and manual feeding. Values  
set in print jobs (either by the print application or by the printer driver) override values  
you set at the printer.  
Selecting The Default Input Tray  
Situation: You want to change the default input tray for your printer.  
Action:  
1. Press the Online key until you see OFFLINE in the display.  
2. Press the Menu key until you see PAPER MENU in the display.  
3. Press the Item key until you see SOURCE=source* in the display, where source is  
the current default.  
4. Press the Value key until you see the input tray you want to use as the default.  
Note that the values you see depend on the options you have installed. If you  
have one 500-sheet tray installed, it appears as TRAY2; If you have two 500-sheet  
trays installed, the upper tray appears as TRAY2 and the lower tray appears as  
TRAY3; if you have the envelope feeder installed, it appears as ENVELOPE.  
5. Press the Continue/Enter key to select the new tray. An asterisk appears next to  
the value, showing that it is active.  
6. To restore the printer to READY status, press the Online key.  
Note: Values specified in your print jobs override defaults set at the printer. For  
example, if a print job requests the 250-sheet paper tray, the printer will use the  
250-sheet paper tray, even if the default tray is set to something else.  
Selecting The Default Output Bin  
Situation: You have installed the Offset Output Bin or the 10-Bin Mailbox and you  
want to make it the default bin.  
Action:  
1. Press the Online key until you see OFFLINE in the display.  
2. Press the Menu key until you see PAPER MENU in the display.  
Chapter 3. Paper Handling 53  
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3. Press the Item key until you see OUTPUT=output* in the display, where output is  
the current default.  
4. Press the Value key until you see the value you want. Note that the values you  
see depend on whether you have the 10-Bin Mailbox or the 500-sheet Offset  
Output Bin installed.  
5. Press the Continue/Enter key to select the new bin. An asterisk appears next to  
the value, showing that it is active.  
6. To restore the printer to READY status, press the Online key.  
Note: Values specified in your print jobs override defaults set at the printer. If a print  
job requests the main bin, the printer uses it, even if the default bin is set to something  
else.  
Defining the Auxiliary Tray Paper Size  
Situation: You want to define a new paper size for the auxiliary tray.  
Action:  
1. Press the Online key until you see OFFLINE in the display.  
2. Press the Menu key until you see PAPER MENU in the display.  
3. Press the Item key until you see AUXSIZE=size* in the display, where size is the  
current default.  
4. Press the Value key until you see the new value you want.  
5. Press the Continue/Enter key to select the new size. An asterisk appears next to  
the value, showing that it is active.  
6. To restore the printer to READY status, press the Online key.  
Defining the Envelope Feeder Envelope Size  
Situation: You want to define a new envelope size for the optional envelope feeder.  
Action:  
1. Press the Online key until you see OFFLINE in the display.  
2. Press the Menu key until you see PAPER MENU in the display.  
3. Press the Item key until you see ENVSIZE=size* in the display, where size is the  
current default.  
Note: This value appears only if the optional envelope feeder is installed.  
4. Press the Value key until you see the new value you want.  
5. Press the Continue/Enter key to select the new size. An asterisk appears next to  
the value, showing that it is active.  
6. To restore the printer to READY status, press the Online key.  
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Turning Tray Switching On or Off  
Situation: You want to turn tray switching on or off. Tray switching specifies whether  
or not to switch to another paper tray if the current one is empty. When switching is  
ON (the default value) the printer automatically looks in other trays for the right size of  
paper if the current tray does not contain the paper size specified by the job. The  
search sequence is the default tray, followed by the 250-sheet tray (Tray 1), the first  
500-sheet tray (Tray 2), the second 500-sheet tray (Tray 3), and then the auxiliary tray.  
OFF specifies no switching.  
Action:  
1. Press the Online key until you see OFFLINE in the display.  
2. Press the Menu key until you see PAPER MENU in the display.  
3. Press the Item key until you see TRAY SWITCH=ON* or TRAY SWITCH=OFF in  
the display.  
4. Press the Value key until you see the new value you want.  
5. Press the Continue/Enter key to select the new setting. An asterisk appears next  
to the value, showing that it is active.  
6. To restore the printer to READY status, press the Online key.  
Making Duplex or Simplex Printing the Printer Default  
Situation: You want to make duplex printing or simplex printing the printer default.  
Note: Values set in print jobs (either by the print application or by the printer driver)  
override values you set at the printer. If a print job specifies simplex printing and the  
printer default is duplex, the printer honors the print job setting and prints on one side  
only.  
Action:  
1. Press the Online key until you see OFFLINE in the display.  
2. Press the Menu key until you see PAPER MENU in the display.  
3. Press the Item key until you see DUPLEX=ON* or DUPLEX=OFF in the display.  
4. Press the Value key until you see the new value you want.  
5. Press the Continue/Enter key to select the new setting. An asterisk appears next  
to the value, showing that it is active.  
6. To restore the printer to READY status, press the Online key.  
Chapter 3. Paper Handling 55  
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Chapter 4. Clearing Paper Jams  
If your printer has a paper jam, follow the procedures in this section to clear the paper  
jam. Note that the printer tells you the areas in which it detects paper jams. It does so  
by displaying a number with the PAPER JAM message.  
The following paper jam messages can be displayed:  
Ÿ
Ÿ
20 PAPER JAM — Paper has jammed while exiting the printer. Go to page 58.  
21 PAPER JAM — Paper has jammed while being picked from one of the trays.  
Go to page 60.  
Ÿ
Ÿ
Ÿ
22 PAPER JAM — Paper has jammed in the optional duplex unit. Go to page 63.  
23 PAPER JAM — Paper has jammed in the toner cartridge area. Go to page 68.  
24 PAPER JAM — Paper has jammed in the optional offset paper output bin. Go  
to page 70.  
Ÿ
25 PAPER JAM — Paper has jammed in the optional mailbox. Go to page 71.  
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57  
20 PAPER JAM: Paper Exit Area  
1. Carefully remove any paper that is in the paper exit.  
2. On the back of the printer, press the release lever and open the back cover of the  
printer.  
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3. Locate and carefully remove paper jammed in the exit area by pulling the paper  
upward.  
4. Close the back cover.  
5. When paper gets jammed in one area of the paper path, it often gets jammed in  
other areas. If, after you finish this procedure, another PAPER JAM message  
occurs, please review all of the procedures in this chapter.  
Chapter 4. Clearing Paper Jams 59  
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21 PAPER JAM: Paper Tray Area  
1. Remove paper from the trays and feeder.  
2. Remove the paper tray. If the printer is equipped with additional paper trays,  
remove the lowest tray.  
3. Make sure the paper is correctly loaded and the edges of the paper are under the  
corner clip and the tabs of the paper tray. See Chapter 3, “Paper Handling” on  
page 21 for more information.  
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4. Remove all the paper in the paper path. Make sure the printer is free of paper.  
For example, locate and pull out pieces of paper that have only partially fed into  
the printer from the paper tray.  
5. Push the paper tray back into the printer.  
If the printer is equipped with two or three trays, repeat steps 2 on page 60  
through 4 for each tray.  
6. On the back of the printer, press the release lever and open the back cover of the  
printer.  
Chapter 4. Clearing Paper Jams 61  
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7. Locate and remove any jammed paper. To remove the paper, pull it straight out  
the back of the printer.  
8. Close the back cover.  
9. When paper gets jammed in one area of the paper path, it often gets jammed in  
other areas. If, after you finish this procedure, another PAPER JAM message  
occurs, please review all of the procedures in this chapter.  
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22 PAPER JAM: Duplex Unit Area  
Important  
Using incorrect paper sizes can cause paper jams in the duplex unit area. If you  
experience frequent jams in this area, please make sure you are using supported  
paper. Acceptable paper sizes and weights for use with the duplex unit are as  
follows:  
Paper Size  
A4, Letter, 13-in. Legal (Folio), 14-in. Legal  
Paper Weight 16 lb to 28 lb (60 grams/meter2 to 105 grams/meter2)  
1. Switch the printer power off.  
2. Unplug the printer from the wall outlet.  
3. Remove the power cord from the back of the printer.  
4. On the back of the printer, press the release lever and open the back cover of the  
printer.  
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5. Locate and carefully pull up on the jammed paper to remove it from the exit path.  
CAUTION:  
Do not touch the fuser (labeled) inside the printer. It can be extremely hot.  
Always wait at least 40 minutes for the fuser to cool down.  
6. If you cannot remove the paper easily, remove the duplex unit. Press in on the  
two green lock buttons located on both ends of the duplex unit and slide the unit  
out of the printer.  
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7. Carefully pull out on the jammed paper to remove it from the area behind the  
duplex unit.  
8. If paper is jammed in the fuser, do the following:  
a. Loosen the thumbscrew at the left side of the fuser cover. You may need to  
use a coin or a screwdriver to loosen the screws.  
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b. Pull down the fuser cover.  
c. Remove the paper by carefully pulling it out toward the back of the printer.  
d. Close the fuser cover and replace the thumbscrew.  
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9. Place the duplex unit into the guide channels that are located on both sides of the  
back opening and slide the unit into the printer. Keep pushing until the duplex unit  
locks into place.  
10. Close the back cover.  
11. Connect the power cord to the back of the printer.  
12. Connect the other end of the power cord to a grounded AC outlet.  
13. Switch the printer power on.  
14. When paper gets jammed in one area of the paper path, it often gets jammed in  
other areas. If, after you finish this procedure, another PAPER JAM message  
occurs, please review all of the procedures in this chapter.  
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23 PAPER JAM: Toner Cartridge Area  
1. Remove the optional envelope feeder (if installed). See “Removing the Envelope  
Feeder” on page 177 for instructions.  
2. Press the release button and open the front cover of the printer.  
3. Remove the toner cartridge.  
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4. Hold down the two green levers located on the left side of the printer and carefully  
remove the jammed piece of paper by pulling it toward the back of the printer.  
Important: Do not pull the paper toward the front of the printer. Pulling paper  
toward the front of the printer can contaminate the inside of the printer with toner  
residue.  
5. Close the front cover.  
6. If you removed the optional envelope feeder, reinstall it. See “Installing the  
Envelope Feeder” on page 174 for instructions.  
7. When paper gets jammed in one area of the paper path, it often gets jammed in  
other areas. If, after you finish this procedure, another PAPER JAM message  
occurs, please review all of the procedures in this chapter.  
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24 PAPER JAM: Offset Paper Output Bin  
1. Open the back cover of the offset paper output bin.  
2. Remove the jammed piece of paper by pulling the paper out from the printer at an  
upward angle.  
3. Close the back cover of the offset tray.  
4. You may need to open and close the front cover of the printer to clear the error  
message from the operator panel display.  
5. When paper gets jammed in one area of the paper path, it often gets jammed in  
other areas. If, after you finish this procedure, another PAPER JAM message  
occurs, please review all of the procedures in this chapter.  
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25 PAPER JAM: Mailbox  
1. Open the back cover on the mailbox.  
2. Remove any jammed paper.  
3. Close the covers.  
4. When paper gets jammed in one area of the paper path, it often gets jammed in  
other areas. If, after you finish this procedure, another PAPER JAM message  
occurs, please review all of the procedures in this chapter.  
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Chapter 5. Operator Panel Menus  
Important  
1. To see a list of menus you can access and options you have installed, print a  
printer configuration page. See “Printing the Printer Configuration Page” on  
page 13. You can use the printer configuration page as a menu map.  
2. Note that several of the menus and menu items listed in this book appear on  
your operator panel only if you have a particular option installed.  
3. If you are unfamiliar with using the operator panel to work with menus, please  
read “Using the Operator Panel Keys” on page 10 and “Navigating Menus” on  
page 12 before continuing.  
This chapter describes the functions available from the printer menus. The following  
table describes the basic function of each menu and lists the page where you can find  
more information.  
Use this menu  
To do this  
See page  
TEST MENU  
Print the configuration page, font lists, and printer test pages; reset  
the printer to use factory defaults; print a hexadecimal dump for  
troubleshooting purposes.  
75  
PAPER MENU  
MAILBOX MENU  
CONFIG MENU  
Select input trays, output bins, paper sizes, and duplex printing  
options.  
77  
80  
81  
Enable, disable, and set passwords for mailbox bins; define how to  
handle jobs after a mailbox fills up.  
Define how the printer handles paper jams and certain other error  
conditions; define toner density, power savings mode, and print  
quality.  
MEMCONFIG MENU  
PARALLEL MENU  
Define whether the printer saves data stream information when it  
switches ports.  
83  
84  
Define how the printer handles jobs sent through the parallel port,  
including the data stream, bi-directional communications, and the  
timeout setting.  
PCL MENU  
Define how the printer handles PCL5e jobs, including number of  
copies, page size, page orientation, lines per page, font source, and  
default font.  
85  
PS MENU  
Define how the printer handles PostScript jobs, including number of  
copies and whether error messages are printed.  
88  
89  
91  
93  
TOKEN RING MENU  
ETHERNET MENU  
COAX SCS MENU  
Define the data stream, timeout, and network address values for the  
token-ring attachment.  
Define the data stream, timeout, and network address values for the  
Ethernet attachment.  
Define how the printer handles SCS jobs sent through the coaxial  
attachment.  
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73  
Use this menu  
To do this  
See page  
TWINAX SCS MENU  
Define how the printer handles SCS jobs sent through the twinaxial  
attachment.  
96  
COAX SETUP MENU  
TWINAX SETUP MENU  
COAX DSC/DSE MENU  
Configure the coaxial environment.  
Configure the twinaxial environment.  
98  
100  
102  
Define how the printer handles DSC/DSE jobs sent through the  
coaxial attachment.  
IPDS MENU  
Define how the printer handles IPDS jobs.  
104  
109  
MACHINE INFO MENU  
Displays page counts, the error log, and the toner and fuser usage  
counters.  
LANGUAGE MENU  
Define the language the printer uses to display operator panel  
messages and menus.  
110  
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Test Menu  
Use the Test Menu to display basic information about the printer and to perform basic  
troubleshooting tasks.  
Notes:  
1. To perform the action associated with the menu item you select, press the  
Continue/Enter key.  
2. The actual menu items you see depend on what options you have installed. To  
find out what options you have installed, print a printer configuration page. See  
“Printing the Printer Configuration Page” on page 13.  
3. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
4. If IPDS is the active data stream when the printer is taken offline, the following  
Test Menu items will not be available:  
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
CONFIG PAGE  
PRINT PS FONTS  
PRINT PCL FONTS  
PRINT PS DEMO  
PRINT SCS CHARS  
These items reappear after a port timeout occurs (the length of the timeout  
depends on the host or network attachment you use); they also reappear if you  
power off the printer, wait ten seconds, and then power on.  
TEST MENU ITEM  
Description  
CONFIG PAGE  
Prints the printer configuration page. See “Printing the Printer Configuration Page”  
on page 13 for more information.  
PRINT PS FONTS  
PRINT PCL FONTS  
Prints a list of PostScript fonts installed on the printer. See “Printing a List of  
PostScript Fonts” on page 17 for more information.  
Prints a list of PCL5e fonts installed on the printer. See “Printing a List of PCL5e  
Fonts” on page 17 for more information.  
PRINT PS DEMO  
CONTINUOUS TEST  
RESET PRINTER  
PRINT IPDS FONTS  
Prints the PostScript demo page.  
Prints continuous test pages. To stop the test, press the Cancel Print key.  
Cancels the current print job.  
Prints a list of resident IPDS fonts installed on the printer.  
Prints the SCS code page (character set).  
PRINT SCS  
CHARACTERS  
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TEST MENU ITEM  
Description  
FACTORY DEFAULT  
Resets settings to the factory defaults. Note that some values do not get reset.  
These values include LANGUAGE, AUXSIZE, PCL SAVE, PS SAVE, BI-DI, IP  
ADDRESS, SUBNET MASK, GATEWAY ADDRESS, and MAC ADDRESS.  
Note: To reset all values, do one of the following:  
Ÿ
For A4 paper: power the printer off and then power the printer on while  
simultaneously pressing the Cancel Print key.  
Ÿ
For Letter paper: power the printer off and then power the printer on while  
simultaneously pressing the Online key.  
ONLINE HEX PRINT  
CANCEL ONLN HEX  
ONLINE HEX PRINT prints an ASCII hexadecimal dump for troubleshooting  
purposes. After you select this item, it changes to CANCEL ONLN HEX. To cancel  
the dump, select CANCEL ONLN HEX.  
CX HEX PRT  
CANCEL CX HEX  
CX HEX PRT prints an EBCDIC hexadecimal dump of non-IPDS data coming  
across the coax cable; you can use the dump for troubleshooting coax problems.  
After you select this item, it changes to CANCEL CX HEX. To cancel the dump,  
select CANCEL CX HEX.  
TX HEX PRT  
CANCEL TX HEX  
TX HEX PRT prints a hexadecimal dump for troubleshooting twinax problems. After  
you select this item, it changes to CANCEL TX HEX. To cancel the dump, select  
CANCEL TX HEX.  
FORMAT DISK  
Formats the optional hard drive.  
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Paper Menu  
Use the Paper Menu to select input trays, output bins, paper sizes, and duplex printing  
options. The following table describes the settings you can change from the Paper  
Menu. An asterisk (*) next to a value in the table indicates the factory default.  
Notes:  
1. To select a new value, press the Continue/Enter key when the value is displayed  
in the message display area. An asterisk (*) appears next to the value in the  
message display area, indicating that it is now active.  
2. Values set in print jobs (either by the print application or the printer driver) override  
values you set at the printer.  
3. The actual menu items you see depend on what options you have installed. To  
find out what options you have installed, print a printer configuration page. See  
“Printing the Printer Configuration Page” on page 13 for more information.  
4. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
5. See “Using the Paper Menu” on page 53 for examples of changing values on the  
Paper Menu.  
PAPER MENU  
ITEM  
VALUE  
Description  
SOURCE  
TRAY1*  
TRAY2  
Selects the default paper tray to use. Only installed trays appear  
in the list.  
TRAY3  
AUXTRAY  
ENVELOPE  
Ÿ
Ÿ
TRAY1 is the standard 250-sheet input tray.  
TRAY2 and TRAY3 are the optional 500-sheet input trays; if  
you do not install them, they will not be in the list. If both are  
installed, TRAY2 is the upper 500-sheet tray and TRAY3 is  
the lower 500-sheet tray.  
Ÿ
AUXTRAY is the flip-down tray in the front of the printer.  
Note: If TRAY2 is installed, it is the default.  
OUTPUT  
MAIN*  
OFFSET  
BIN1  
Specifies the default output bin. Note that OFFSET and  
BIN1-BIN10 are displayed in the menu only if you have installed  
the optional 500-sheet Offset Paper Tray Output and the Optional  
10-Bin Mailbox.  
BIN2  
BIN3  
BIN4  
BIN5  
BIN7  
BIN8  
BIN9  
BIN10  
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PAPER MENU  
ITEM  
VALUE  
Description  
TRAY SWITCH  
ON*  
OFF  
Specifies whether or not to switch to another paper tray if the  
current one is empty.  
Ÿ
ON—specifies that if the current tray does not contain the  
paper size specified by the job, the printer will automatically  
look in other trays for the right size of paper. The search  
sequence is the default tray, followed by the 250-sheet tray  
(Tray 1), the first 500-sheet tray (Tray 2), the second  
500-sheet tray (Tray 3), and then the auxiliary tray.  
Ÿ
OFF—specifies no switching. A message is displayed when  
a job specifies a paper size that is not available in the current  
tray.  
MANUAL  
OFF*  
ON  
Specifies whether or not paper is to be fed manually from the  
auxiliary tray:  
Ÿ
Ÿ
OFF—paper feeding is automatic, not manual.  
ON—paper feeding is manual, one sheet at a time.  
Messages on the operator panel prompt you for each sheet.  
Note: PostScript jobs can override MANUAL=OFF; however,  
they cannot override MANUAL=ON. Therefore, if you do set  
MANUAL to ON, make sure you reset MANUAL to OFF after you  
complete the jobs you want to print manually.  
AUXSIZE  
LETTER*  
LEGAL  
A4  
Defines the paper or envelope size being used in the auxiliary  
tray.  
A5  
EXEC  
COM10  
MONARCH  
C5  
DL  
B5-JIS  
B5-ISO  
FOLIO  
STAMNT  
A6  
ENVSIZE  
BINDING  
MONARCH*  
DL  
COM10  
C5  
A6  
Defines the envelope size being used in the envelope feeder.  
Specifies how to print pages in duplex mode.  
LONG*  
SHORT  
Ÿ
LONG—prints as if the paper is to be bound along the long  
edge of the paper. (On the left for portrait documents, along  
the top for landscape documents.)  
Ÿ
SHORT—prints as if the paper is to be bound along the short  
edge of the paper. (On the top for portrait documents, on the  
left for landscape documents.)  
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PAPER MENU  
ITEM  
VALUE  
Description  
DUPLEX  
OFF*  
ON  
Specifies whether to print on one side or both if the duplex unit is  
installed. See “Making Duplex or Simplex Printing the Printer  
Default” on page 55 for an example.  
TRAY RENUM  
OFF*  
Specifies tray renumbering:  
1<>2  
Ÿ
Ÿ
OFF—no tray renumbering  
1<>2—tells the printer to treat TRAY1 as TRAY2, and vice  
versa.  
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Mailbox Menu  
Use the Mailbox Menu to configure the optional Mailbox attachment. The following  
table describes the settings you can change from the Mailbox Menu. The Mailbox  
Menu appears only if you have the Mailbox feature installed. An asterisk (*) next to a  
value in the table indicates the factory default.  
Notes:  
1. See “Using the Mailbox” on page 44 for information on using the Mailbox.  
2. To select a new value, press the Continue/Enter key when the value is displayed  
in the message display area. An asterisk (*) appears next to the value in the  
message display area, indicating that is now active.  
3. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
MAILBOX MENU  
ITEM  
VALUE  
Description  
BIN1  
BIN2  
BIN3  
BIN4  
BIN5  
BIN6  
BIN7  
BIN8  
BIN9  
BIN10  
PW DISABLE*  
PW ENABLE  
NEW PW  
Configures the mailbox bins:  
Ÿ
Ÿ
Ÿ
PW DISABLE—disables password protection for the bin.  
PW ENABLE—enables password protection for the bin.  
NEW PW—lets you set or change the password for the bin.  
BIN FULL  
STOP*  
Specifies how the printer should handle jobs for bins that are full.  
STDBIN  
Ÿ
Ÿ
STOP—no more jobs are printed until the bin is emptied.  
STDBIN—jobs are printed and routed to the default output  
bin.  
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Configuration (Config) Menu  
Use the Configuration Menu to configure the printer. The following table describes the  
settings you can change from the Configuration Menu. An asterisk (*) next to a value  
in the table indicates the factory default.  
Notes:  
1. To select a new value, press the Continue/Enter key when the value is displayed  
in the message display area. An asterisk (*) appears next to the value in the  
message display area, indicating that it is now active.  
2. Values set in print jobs (either by the print application or the printer driver) override  
values you set at the printer.  
3. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
CONFIG MENU  
ITEM  
VALUE  
Description  
JAMRECOVERY  
OFF*  
ON  
Sets the JAMRECOVERY function on or off.  
Ÿ
OFF—the printer does not keep an image of the printed  
page. Jammed pages are not reprinted.  
Ÿ
ON—the printer keeps the image for a printed page until the  
page successfully exits the printer. Jammed pages are  
automatically reprinted. Selecting ON can decrease the  
performance of your printer.  
AUTOCONTINU  
ON*  
OFF  
Sets the auto-continue function on or off.  
Ÿ
ON—following certain types of errors (such as memory  
allocation errors), the printer pauses for thirty seconds, and  
then continues running.  
Ÿ
OFF—following the same types of errors, the printer stops  
and waits for operator intervention. (Generally, the operator  
either presses the Continue/Enter key to continue printing,  
or the Cancel Print key to cancel the current job.)  
DENSITY  
PWRSAV  
nn  
Sets the toner density. nn can be from 0 to 12 where 0 is the  
least dense (lightest) and 12 is the most dense (darkest). 3 is the  
default value.  
30 MIN*  
1HR  
2HR  
Specifies how long the printer is inactive before it goes into  
power-savings (sleep) mode. In this mode, the printer powers  
down most of its systems and therefore requires extra time to  
warm up when the next print is requested.  
3HR  
4HR  
OFF  
15 MIN  
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CONFIG MENU  
ITEM  
VALUE  
NORMAL*  
Description  
QUALITY  
Specifies the print quality.  
REFINE  
ECONO  
Ÿ
Ÿ
Ÿ
NORMAL—normal quality.  
REFINE—tells the printer to smooth edges.  
ECONO—tells the printer to produce lighter output, thus  
saving toner.  
Note: The printer driver term for REFINE is Edge Refinement.  
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Memory Configuration (Memconfig) Menu  
Use the Memory Configuration Menu to define whether or not the printer saves data  
stream information when it switches ports. The following table describes the settings  
you can change from the Memory Configuration Menu. An asterisk (*) next to a value  
in the table indicates the factory default.  
Notes:  
1. To select a new value, press the Continue/Enter key when the value is displayed  
in the message display area. An asterisk (*) appears next to the value in the  
message display area, indicating that it is now active.  
2. The actual menu items you see depend on how much memory and what options  
you have installed. If you do not have enough memory, this menu will not appear  
at all. For information about memory requirements, see “Memory Requirements”  
on page 3. To find out how much memory you have installed, print a printer  
configuration page. See “Printing the Printer Configuration Page” on page 13 for  
more information.  
3. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
MEMCONFIG  
MENU ITEM  
VALUE  
Description  
PCL SAVE  
OFF*  
ON  
Specifies whether or not the printer saves PCL5e information  
(downloaded fonts, macros, patterns) when it switches from  
PCL5e to another data stream:  
Ÿ
Ÿ
OFF—the printer does not save data.  
ON—the printer saves data. This option appears only when  
your printer has enough memory installed. See “Memory  
Requirements” on page 3 for more information about  
memory requirements.  
PS2 SAVE  
OFF*  
ON  
Specifies whether or not the printer saves PostScript information  
(downloaded fonts, macros, patterns) when it switches from  
PostScript to another data stream:  
Ÿ
Ÿ
OFF—the printer does not save data.  
ON—the printer saves data. This option appears only when  
your printer has enough memory installed. See “Memory  
Requirements” on page 3 for more information about  
memory requirements.  
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Parallel Menu  
Use the Parallel Menu to define how the printer handles communications over the  
parallel attachment. The following table describes the settings you can change from  
the Parallel Menu. An asterisk (*) next to a value in the table indicates the factory  
default.  
Notes:  
1. To select a new value, press the Continue/Enter key when the value is displayed  
in the message display area. An asterisk (*) appears next to the value in the  
message display area, indicating that it is now active.  
2. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
PARALLEL  
MENU ITEM  
VALUE  
Description  
PERSONALTY  
AUTO*  
PCL  
Specifies how the printer treats jobs it receives over the parallel  
attachment.  
PS  
Ÿ
AUTO—the printer determines if the data stream is PCL5e or  
PostScript and handles it accordingly. This is the  
recommended value.  
Ÿ
Ÿ
PCL—the printer treats all data streams as PCL5e.  
PS—the printer treats all data streams as PostScript. This  
option appears only if the PostScript SIMM is installed.  
BI-DI  
ON*  
OFF  
Turns bi-directional communications over the parallel attachment  
on or off.  
Ÿ
Ÿ
ON—the printer receives and sends messages to the host.  
OFF—the printer receives messages from the host, but does  
not send messages back.  
PORT TMEOUT  
nnn  
Specifies how many seconds the printer waits for data before it  
determines there is no more data to receive for the job. The  
printer then checks other attachments for jobs, if other  
attachments are installed. The valid range is 5 to 300 seconds.  
The default value is 15 seconds.  
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PCL Menu  
Use the PCL Menu to define the way the printer handles PCL5e jobs. The following  
table describes the settings you can change from the PCL Menu. An asterisk (*) next  
to a value in the table indicates the factory default.  
Notes:  
1. To select a new value, press the Continue/Enter key when the value is displayed  
in the message display area. An asterisk (*) appears next to the value in the  
message display area, indicating that it is now active.  
2. Values set in PCL5e print jobs (either by the print application or the printer driver)  
override PCL Menu values you set at the printer.  
3. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
PCL MENU ITEM  
VALUE  
AUTO*  
Description  
PAGEPROT  
Sets page protection:  
ON  
Ÿ
AUTO—the printer uses the minimum amount of memory  
necessary to print a page.  
Ÿ
ON—the printer reserves enough memory to process an  
entire page without compression before it prints the page.  
This can help in the rare case where the printer compression  
scheme causes a loss of quality in complex graphics. This  
setting is available only when the printer has enough  
memory. See “Memory Requirements” on page 3 for more  
information.  
COPIES  
nnn  
Specifies how many copies of each job to print. nnn can be from  
1 to 999. 1 is the default.  
PAGESIZE  
LETTER*  
LEGAL  
A4  
Specifies the default page size for PCL5e jobs.  
A5  
EXEC  
COM10  
MONARC  
C5  
DL  
B5-JIS  
B5-ISO  
FOLIO  
STAMNT  
A6  
ORIENTATION  
P*  
L
Specifies the default page orientation.  
Ÿ
Ÿ
P—portrait (taller than wide)  
L—landscape (wider than tall)  
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PCL MENU ITEM  
VALUE  
Description  
EDGE-EDGE  
OFF*  
ON  
Turns edge-to-edge printing on or off.  
Ÿ
OFF—the printer maintains a border of 4 mm on all four  
paper sides.  
Ÿ
ON—The printer allows printing up to the physical page size.  
Note: To avoid toner contaminating the printer, IBM  
recommends leaving EDGE-EDGE set to OFF; use ON only  
when necessary.  
FORM  
nnn LINES  
Specifies the number of lines per page the printer prints before it  
starts a new page. nnn can be from 5 to 128. 60 is the default.  
FNTSRC  
INTERNAL*  
SOFT  
Specifies which font source the printer checks first for a specified  
font:  
Ÿ
Ÿ
INTERNAL—use the printer's resident fonts first  
SOFT—use downloaded fonts first  
FONTNUM  
nnn  
Specifies the default font. nnn is the number of the font. The  
default is 0. To display a list of available fonts and their  
corresponding numbers, select PRINT PCL FONTS from the Test  
Menu. See “Printing a List of PCL5e Fonts” on page 17 for more  
information.  
PTSIZE  
PITCH  
nn.nn  
nn.nn  
Specifies the point size of the default font, if it is an outline font.  
Valid values are 4 to 999.75. The default is 12.  
Specifies the pitch to use for the default font, if the font is  
bitmapped (raster). Valid values are .44 to 99.99. The default is  
10.  
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PCL MENU ITEM  
VALUE  
ROMAN-8*  
Description  
Specifies the symbol set to use.  
SYMSET  
ISO L1  
ISO L2  
ISO L5  
PC-8  
PC-8D/N  
PC-850  
PC-852  
PC8-TK  
WIN L1  
WIN L2  
WIN L5  
DESKTOP  
PS TEXT  
VN INTL  
VN US  
MS PUBL  
MATH-8  
PS MATH  
VN MATH  
PI FONT  
LEGAL  
ISO 4  
ISO 6  
ISO 11  
ISO 15  
ISO 17  
ISO 21  
ISO 60  
ISO 69  
WIN 3.0  
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PS Menu  
Use the PS Menu to define the way the printer handles PostScript jobs. The following  
table describes the settings you can change from the PS Menu. An asterisk (*) next to  
a value in the table indicates the factory default. The PS Menu appears only if you  
have the PostScript SIMM installed.  
Notes:  
1. To select a new value, press the Continue/Enter key when the value is displayed  
in the message display area. An asterisk (*) appears next to the value in the  
message display area, indicating that it is now active.  
2. Values set in PostScript print jobs (either by the print application or the printer  
driver) override PS Menu values you set at the printer.  
3. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
PS MENU ITEM  
VALUE  
AUTO*  
Description  
PAGEPROT  
Sets page protection:  
ON  
Ÿ
AUTO—the printer uses the minimum amount of memory  
necessary to print a page.  
Ÿ
ON—the printer reserves enough memory to process an  
entire page without compression before it prints the page.  
This can help in the rare case where the printer compression  
scheme causes a loss of quality in complex graphics. This  
setting is available only when the printer has enough  
memory. See “Memory Requirements” on page 3 for more  
information.  
COPIES  
nnn  
Specifies how many copies of each job to print. nnn can be from  
1 to 999. 1 is the default.  
PRINT ERRS  
OFF*  
ON  
Specifies how the printer handles PostScript errors:  
Ÿ
OFF—the printer cancels the job, but does not print an error  
page.  
Ÿ
ON—the printer prints an error page and cancels the job.  
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Token Ring Menu  
Important  
For information about configuring the token-ring attachment, please see IBM  
Network Printers: Ethernet and Token Ring Configuration Guide, which comes with  
the Token-Ring Network Interface Card. Chapter 8, “Configuring Printer Network  
Addresses” on page 179 describes how to define the IP address, default gateway  
address, and subnet mask from the operator panel.  
Use the Token Ring Menu to configure the token-ring attachment. The following table  
describes the settings you can change from the Token Ring Menu. An asterisk (*) next  
to a value in the table indicates the factory default. The Token Ring Menu appears  
only if you have the token-ring attachment installed.  
Notes:  
1. To select a new value, press the Continue/Enter key when the value is displayed  
in the message display area. An asterisk (*) appears next to the value in the  
message display area, indicating that is now active.  
2. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
TOKEN RING  
MENU ITEM  
VALUE  
Description  
PERSONALTY  
AUTO*  
PCL  
Specifies how the printer treats jobs it receives over the  
token-ring attachment:  
PS  
IPDS  
Ÿ
AUTO—the printer examines the data stream and  
handles it accordingly.  
Ÿ
Ÿ
PCL—the printer treats all data streams as PCL5e.  
PS—the printer treats all data streams as PostScript.  
This option appears only if the PostScript SIMM is  
installed.  
Ÿ
IPDS—the printer treats all data streams as IPDS.  
This option appears only if the IPDS SIMM is installed.  
PORT TMEOUT  
IP ADDRESS  
nnn  
Specifies the number of seconds the printer waits for data  
before it determines there is no more data to receive for  
the job. The printer then checks other attachments for  
jobs, if other attachments are installed. Valid values are 5  
to 300. The default is 15 seconds.  
nnn.nnn.nnn.nnn  
Specifies the printer's internet protocol address. Consult  
with your network or LAN administrator before changing  
this value. See Chapter 8, “Configuring Printer Network  
Addresses” on page 179 for more information.  
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TOKEN RING  
MENU ITEM  
VALUE  
Description  
SUBNET MASK  
nnn.nnn.nnn.nnn  
Specifies the printer's subnet mask. Consult with your  
network or LAN administrator before changing this value.  
See Chapter 8, “Configuring Printer Network Addresses”  
on page 179 for more information.  
GATEWAY  
ADDRESS  
nnn.nnn.nnn.nnn  
nn.nn.nn.nn.nn.nn  
Specifies the IP address of the default gateway. Consult  
with your network or LAN administrator before changing  
this value. See Chapter 8, “Configuring Printer Network  
Addresses” on page 179 for more information.  
MAC ADDRESS  
Specifies the MAC (medium access control) number of the  
printer.  
Note: Normally, the MAC ADDRESS should be set to the  
unique MAC ADDRESS on the network interface card.  
You can, however, also use the MAC ADDRESS field to  
define locally administered addresses (LAA). Resetting  
the printer to factory defaults sets the LAA back to the  
MAC address. Each LAA must be unique, so make sure  
to consult with your network or LAN administrator before  
changing this value.  
See “Setting the Locally Administered MAC Address  
(LAA)” on page 181 for more information.  
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Ethernet Menu  
Important  
For information about configuring the Ethernet attachment, please see IBM Network  
Printers: Ethernet and Token Ring Configuration Guide, which comes with the  
Ethernet Network Interface Card. Chapter 8, “Configuring Printer Network  
Addresses” on page 179 describes how to define the IP address, default gateway  
address, and subnet mask from the operator panel.  
Use the Ethernet Menu to configure the Ethernet attachment. The following table  
describes the settings you can change from the Ethernet Menu. An asterisk (*) next to  
a value in the table indicates the factory default. The Ethernet Menu appears only if  
you have the Ethernet attachment installed.  
Notes:  
1. To select a new value, press the Continue/Enter key when the value is displayed  
in the message display area. An asterisk (*) appears next to the value in the  
message display area, indicating that it is now active.  
2. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
ETHERNET MENU  
ITEM  
VALUE  
Description  
PERSONALTY  
AUTO*  
PCL  
Specifies how the printer treats jobs it receives over the  
Ethernet attachment:  
PS  
IPDS  
Ÿ
AUTO—the printer examines the data stream and  
handles it accordingly.  
Ÿ
Ÿ
PCL—the printer treats all data streams as PCL5e.  
PS—the printer treats all data streams as PostScript.  
This option appears only if the PostScript SIMM is  
installed.  
Ÿ
IPDS—the printer treats all data streams as IPDS.  
This option appears only if the IPDS SIMM is installed.  
PORT TMEOUT  
IP ADDRESS  
nnn  
Specifies the number of seconds the printer waits for data  
before it determines there is no more data to receive for  
the job. The printer then checks other attachments for  
jobs, if other attachments are installed. Valid values are 5  
to 300. The default is 15 seconds.  
nnn.nnn.nnn.nnn  
Specifies the printer's internet protocol address. Consult  
with your network or LAN administrator before changing  
this value. See Chapter 8, “Configuring Printer Network  
Addresses” on page 179 for more information.  
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ETHERNET MENU  
ITEM  
VALUE  
Description  
SUBNET MASK  
nnn.nnn.nnn.nnn  
Specifies the printer's subnet mask. Consult with your  
network or LAN administrator before changing this value.  
See Chapter 8, “Configuring Printer Network Addresses”  
on page 179 for more information.  
GATEWAY  
ADDRESS  
nnn.nnn.nnn.nnn  
nn.nn.nn.nn.nn.nn  
Specifies the IP address of the default gateway. Consult  
with your network or LAN administrator before changing  
this value. See Chapter 8, “Configuring Printer Network  
Addresses” on page 179 for more information.  
MAC ADDRESS  
Specifies the MAC (medium access control) number of the  
printer.  
Note: Normally, the MAC ADDRESS should be set to the  
unique MAC ADDRESS on the network interface card.  
You can, however, also use the MAC ADDRESS field to  
define locally administered addresses (LAA). Resetting  
the printer to factory defaults sets the LAA back to the  
MAC address. Each LAA must be unique, so make sure  
to consult with your network or LAN administrator before  
changing this value.  
See “Setting the Locally Administered MAC Address  
(LAA)” on page 181 for more information.  
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Coax SCS Menu  
Use the Coax SCS Menu to define how the printer handles SCS communications over  
the coax attachment. The following table describes the settings you can change from  
the Coax SCS Menu. An asterisk (*) next to a value in the table indicates the factory  
default. The Coax SCS Menu appears only if you have the coax attachment installed.  
Notes:  
1. To select a new value, press the Continue/Enter key when the value is displayed  
in the message display area. An asterisk (*) appears next to the value in the  
message display area, indicating that it is now active.  
2. Values set in print jobs (either by the print application or the printer driver) override  
Coax SCS Menu values set at the printer.  
3. For more information about configuring the coax attachment, see IBM Network  
Printers: Twinax/Coax Configuration Guide.  
4. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
COAX SCS  
MENU ITEM  
VALUE  
Description  
TRAY1  
COR*  
C-PORT  
PORT  
Specifies the default orientation for jobs printed from each tray.  
TRAY1 is the standard 250-sheet input tray. TRAY2 is the  
optional 500-sheet input tray if only one 500-sheet tray is  
installed, it is the upper 500-sheet tray if two 500-sheet trays are  
installed. TRAY3 is the lower 500-sheet tray when two 500-sheet  
trays are installed. Each input can be assigned one of the  
following default orientations:  
TRAY2  
TRAY3  
AUX  
LAND  
Ÿ
COR—computer output reduction: Printing in landscape with  
the logical page reduced to fit more data on the physical  
page. The printer reduces vertical spacing and uses a  
smaller font with less space between letters.  
Ÿ
C-PORT—compressed portrait: printing in portrait, but with  
spaces reduced between characters (horizontal compression)  
so that more text fits on a line. This allows more characters  
per line.  
Ÿ
Ÿ
PORT—portrait: the page has normal, upright business letter  
orientation. For envelopes from the auxiliary tray, PORT  
specifies normal envelope orientation.  
LAND—landscape: the page is wider than long.  
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COAX SCS  
MENU ITEM  
VALUE  
ENABLE*  
Description  
APO  
Enables or disables automatic print orientation.  
DISABLE  
Ÿ
ENABLE—if the requested dimensions of the job fit on the  
paper, the page is printed either in portrait or landscape,  
whichever better fits the dimensions. If the requested  
dimensions do not fit on the paper, the default orientation for  
the tray (COR, PORT, LAND, or C-PORT) determines how  
the sheet is printed.  
Ÿ
DISABLE—the page prints using the default orientation for  
the tray (COR, PORT, LAND, or C-PORT).  
Notes:  
1. Values specified in the data stream override values set at the  
printer.  
2. The factory defaults (orientation set to COR and  
APO=ENABLE) give you the most flexibility.  
3. The requested dimensions are determined by the values of  
CPI, LINE SPACING, MPP, and MPL for the job. These  
values can be set in the data stream or on the Coax SCS  
Menu.  
LPI  
0
6*  
8
Specifies a default lines per inch value for jobs received over the  
coax attachment. Valid values are 0, 6, and 8. The default is 6.  
0 specifies either the value specified in the job or the PCL default  
value for the printer.  
LINE SPACING  
CPI  
1*  
2
Specifies single or double spacing:  
Ÿ
Ÿ
1—single spacing  
2—double spacing  
nn  
Specifies the default characters per inch, or pitch. nn can be 0,  
10,12,15,16.7, 20, or 27. The default is 10. 0 specifies a  
proportional font (FGID 1452). Note that proportional fonts use  
proportional spacing, which may cause unexpected results (for  
example, tabular data may appear misaligned).  
CASE  
DUAL*  
MONO  
Specifies the case of the printed text:  
Ÿ
Ÿ
DUAL—characters print in the case received  
MONO—all characters print in uppercase  
MPL  
MPP  
nnn  
nnn  
Specifies the maximum page length (MPL) in lines per page.  
Valid values are 1 to 255. 66 is the default.  
Specifies the maximum print position (MPP). Valid values are 1  
to 255. 132 is the default.  
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COAX SCS  
MENU ITEM  
VALUE  
Description  
CODE PAGE  
nnn  
Specifies the code page to use. Code page 037 is the default.  
037  
273  
275  
277  
278  
280  
281  
284  
285  
286  
287  
288  
289  
297  
500  
871  
US, Canada, Netherlands, Portugal  
Austrian/German  
Brazil  
Danish/Norwegian  
Finnish/Swedish  
Italian  
Japanese  
Spanish  
UK English  
Austrian/German (alternate)  
Danish/Norwegian (alternate)  
Finnish/Swedish (alternate)  
Spanish  
French  
Belgium, Switzerland / International  
Icelandic  
TBM  
LBM  
nnnn  
nnnn  
The top binding margin (TBM) determines the position of line 1  
relative to the top edge of the printable area when printing in  
portrait or landscape orientation. TBM is measured in tenths of  
an inch, with a default of 0. It applies to all paper sources.  
The left binding margin (LBM) determines the position of column  
1 relative to the left edge of the printable area when printing in  
portrait or landscape orientation. LBM is measured in tenths of  
an inch, with a default of 0. It applies to all paper sources.  
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Twinax SCS Menu  
Use the Twinax SCS Menu to define how the printer handles SCS data over the twinax  
attachment. The following table describes the settings you can change from the Twinax  
SCS Menu. An asterisk (*) next to a value in the table indicates the factory default.  
The Twinax SCS Menu appears only if you have the twinax attachment installed.  
Notes:  
1. To select a new value, press the Continue/Enter key when the value is displayed  
in the message display area. An asterisk (*) appears next to the value in the  
message display area, indicating that it is now active.  
2. Values set in print jobs (either by the print application or the printer driver) override  
Twinax SCS Menu values set at the printer.  
3. For more information about configuring the twinax attachment, see IBM Network  
Printers: Twinax/Coax Configuration Guide.  
4. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
TWINAX SCS  
MENU ITEM  
VALUE  
Description  
TRAY1  
COR*  
PORT  
LAND  
Specifies the default orientation for jobs printed from each tray  
listed on the menu. TRAY1 is the standard 250-sheet input tray.  
TRAY2 is the optional 500-sheet input tray if only one 500-sheet  
tray is installed, it is the upper 500-sheet tray if two 500-sheet  
trays are installed. TRAY3 is the lower 500-sheet tray when two  
500-sheet trays are installed. AUX is the flip-down tray in the  
front of the printer. Each input can be assigned one of the  
following default orientations  
TRAY2  
TRAY3  
AUX  
C-PORT  
Ÿ
COR—computer output reduction: Printing in landscape with  
the logical page reduced to fit more data on the physical  
page. The printer reduces vertical spacing and uses a  
smaller font with less space between letters.  
Ÿ
PORT—portrait: the page has normal, upright business letter  
orientation.  
Ÿ
Ÿ
LAND—landscape: the page is wider than long.  
C-PORT—compressed portrait: printing in portrait, but with  
spaces reduced between characters (horizontal compression)  
so that more text fits on a line. This allows more characters  
per line.  
LPI  
0
3
Specifies a default lines per inch value. 0 specifies either the  
value specified in the job, or the PCL default value for the printer.  
4
6*  
8
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TWINAX SCS  
MENU ITEM  
VALUE  
Description  
CPI  
nn  
Specifies the default characters per inch, or pitch. nn can be 5,  
10, 12, 15, 17.1, 20, or 27. The default is 10.  
CODE PAGE  
nnn  
Specifies the default code page to use. The default value is code  
page 037.  
037  
273  
274  
275  
277  
278  
280  
281  
282  
284  
285  
297  
500  
871  
U.S.A. and Canada  
Austrian/German  
Belgium  
Brazil  
Danish/Norwegian  
Finnish/Swedish  
Italy  
Japanese (Latin)  
Portugal  
Spanish (Latin America)  
United Kingdom  
France  
Multinational (International #5)  
Iceland  
APO  
ENABLE*  
DISABLE  
Enables or disables automatic print orientation.  
Ÿ
ENABLE—if the requested dimensions of the job fit on the  
paper, the page is printed either in portrait or landscape,  
whichever better fits the dimensions. If the requested  
dimensions do not fit on the paper, the default orientation for  
the tray (COR, PORT, LAND, or C-PORT) determines how  
the sheet is printed.  
Ÿ
DISABLE—the page prints using the default orientation for  
the tray (COR, PORT, LAND, or C-PORT).  
Notes:  
1. Values specified in the data stream override values set at the  
printer.  
2. The factory defaults (orientation set to COR and  
APO=ENABLE) give you the most flexibility.  
3. The requested dimensions are determined by the values of  
CPI, MPP, and MPL for the job. These values can be set in  
the data stream. CPI can be set on the Twinax SCS menu.  
The twinax default values for MPP and MPL cannot be set  
from a menu; they are 132 for MPP and 62 for MPL.  
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Coax Setup Menu  
Use the Coax Setup menu to configure the Coax attachment. The following table  
describes the settings you can change from the Coax Setup Menu. An asterisk (*) next  
to a value in the table indicates the factory default. The Coax Setup menu appears  
only if you have the coax attachment installed.  
Notes:  
1. To select a new value, press the Continue/Enter key when the value is displayed  
in the message display area. An asterisk (*) appears next to the value in the  
message display area, indicating that it is now active.  
2. For more information about configuring the coax attachment, see IBM Network  
Printers: Twinax/Coax Configuration Guide.  
3. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
COAX SETUP  
MENU ITEM  
VALUE  
Description  
PORT TMEOUT  
IRQ TMEOUT  
HLD TMEOUT  
BUSY TMEOUT  
nnn  
nn  
Specifies the number of seconds the printer waits for data before  
it determines there is no more data to receive for the job. The  
printer then checks other installed attachments, and switches to  
attachments with jobs waiting. nnn can be from 0 to 255. The  
default is 90 seconds.  
Specifies when an IRQ (intervention required) timeout is sent.  
This tells the printer how long to wait for an intervention required  
condition to be corrected before notifying the host of the error. nn  
can be from 0 to 20 minutes. The default is 1 minute. 0  
specifies to never send an IRQ timeout.  
nn  
Specifies the hold timeout value. This value tells the printer how  
long to wait if the printer is offline for an intervention required  
condition to be corrected. After this time elapses, the host is  
notified of the error. nn can be from 0 to 20 minutes. The default  
is 10 minutes. 0 specifies to never send a hold time out.  
nnn  
Specifies the busy timeout value. This specifies the amount of  
time to wait (when the printer is connected to multiple ports) for  
control to be returned to the coax attachment before notifying the  
host. nnn can be from 0 to 999 minutes. The default is 20  
minutes. 0 specifies to never send a busy timeout.  
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COAX SETUP  
MENU ITEM  
VALUE  
Description  
EDGE-EDGE  
OFF*  
ON  
Turns edge-to-edge printing on or off.  
Ÿ
OFF—the printer maintains a border of 4 mm on all four  
paper sides.  
Ÿ
ON—The printer allows printing up to the physical page size.  
Notes:  
1. To prevent toner from contaminating the printer, IBM  
recommends leaving EDGE-EDGE set to OFF; use ON only  
when necessary.  
2. The Coax Setup Menu item EDGE-EDGE applies to SCS  
data only. To specify edge-to-edge printing for IPDS data,  
use the EDGE-EDGE item on the IPDS Menu.  
EAB  
DISABLE*  
ENABLE  
Enables or disables the extended attribute buffer.  
BUFFERSIZE  
960  
Specifies the buffer size in bytes.  
1920*  
2560  
3440  
3564  
EARLY COMPL  
ON*  
OFF  
Turns early print completion on or off for non-IPDS data sent over  
the coax attachment. To turn early print completion on or off for  
IPDS data, use the EARLY COMPL item on the IPDS Menu.  
Ÿ
Ÿ
ON—sends an “order complete” as soon as data is received.  
OFF—waits until the print job is physically complete to send  
“order complete.”  
PA1  
PA2  
none  
none  
Selecting this value and pressing the Continue/Enter key sends  
a PA1 signal to the host.  
Note: This applies to SCS only; not DSC/DSE or IPDS.  
Selecting this value and pressing the Continue/Enter key sends  
a PA2 signal to the host.  
Note: This applies to SCS only; not DSC/DSE or IPDS.  
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Twinax Setup Menu  
Use the Twinax Setup menu to configure the Twinax attachment. The following table  
describes the settings you can change from the Twinax Setup Menu. An asterisk (*)  
next to a value in the table indicates the factory default. The Twinax Setup Menu  
appears only if you have the twinax attachment installed.  
Notes:  
1. To select a new value, press the Continue/Enter key when the value is displayed  
in the message display area. An asterisk (*) appears next to the value in the  
message display area, indicating that it is now active.  
Important! If you change SCS ADDR or IPDS ADDR, you must power off the  
printer, wait ten seconds, and then power on the printer for the new value to take  
effect.  
2. For more information about configuring the twinax attachment, see IBM Network  
Printers: Twinax/Coax Configuration Guide.  
3. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
TWINAX SETUP  
MENU ITEM  
VALUE  
Description  
SCS ADDR  
OFF*  
n
The twinax hardware address of the SCS port. n can be from 0 to  
6.  
Notes:  
1. SCS ADDR and IPDS ADDR cannot be set to the same  
value.  
2. If you change SCS ADDR or IPDS ADDR, you must power  
off the printer, wait ten seconds, and then power on the  
printer for the new value to take effect.  
3. When the optional IPDS SIMM is installed, each IBM  
Network Printer can act as two separate printers on the same  
twinax port. (The printer cannot be attached to two different  
twinax systems using the same twinax card.) One “printer”  
prints SCS data to one address (SCS ADDR), and the other  
prints IPDS to another address (IPDS ADDR).  
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TWINAX SETUP  
MENU ITEM  
VALUE  
Description  
IPDS ADDR  
OFF*  
n
The twinax hardware address of the IPDS port. n can be from 0  
to 6.  
Notes:  
1. SCS ADDR and IPDS ADDR cannot be set to the same  
value.  
2. If you change SCS ADDR or IPDS ADDR, you must power  
off the printer, wait ten seconds, and then power on the  
printer for the new value to take effect.  
3. When the optional IPDS SIMM is installed, each IBM  
Network Printer can act as two separate printers on the same  
twinax port. (The printer cannot be attached to two different  
twinax systems using the same twinax card.) One “printer”  
prints SCS data to one address (SCS ADDR), and the other  
prints IPDS to another address (IPDS ADDR).  
EDGE-EDGE  
OFF*  
ON  
Turns edge-to-edge printing on or off.  
Ÿ
OFF—the printer maintains a no-print border of 4 mm on all  
four paper sides.  
Ÿ
ON—The printer allows printing up to the physical page size.  
Notes:  
1. To avoid toner contaminating the printer, IBM recommends  
leaving EDGE-EDGE set to OFF; use ON only when  
necessary.  
2. The Twinax Setup Menu item EDGE-EDGE applies to SCS  
data only. To specify edge-to-edge printing for IPDS data,  
use the EDGE-EDGE item on the IPDS Menu.  
BUFFERSIZE  
1024*  
256  
Specifies the IPDS buffer size in bytes. The SCS buffer size is  
always 256.  
PORT TMEOUT  
nnn  
Specifies the number of seconds the printer waits for data before  
it determines there is no more data to receive for the job. The  
printer then checks other installed attachments, and switches to  
attachments with jobs waiting. Valid values are 5 to 300. The  
default is 90 seconds.  
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Coax DSC/DSE Menu  
Use the Coax DSC/DSE Menu to define how the printer handles DSC/DSE  
communications over the Coax attachment. The following table describes the settings  
you can change from the Coax DSC/DSE Menu. The options you specify apply only to  
DSC/DSE mode. An asterisk (*) next to a value in the table indicates the factory  
default. The Coax DSC/DSE Menu appears only if you have the coax attachment  
installed.  
Notes:  
1. To select a new value, press the Continue/Enter key when the value is displayed  
in the message display area. An asterisk (*) appears next to the value in the  
message display area, indicating that it is now active.  
2. For more information about configuring the coax attachment, see IBM Network  
Printers: Twinax/Coax Configuration Guide.  
3. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
COAX DSC/DSE  
MENU ITEM  
VALUE  
Description  
PRINT IMAGE  
ON*  
OFF  
Selects printing options in non-SCS mode.  
Ÿ
ON  
–
–
–
–
True Screen image in Local Copy  
True Screen image in Non-SCS print  
Unformatted print in Local Copy  
Unformatted print in Non-SCS print  
Ÿ
OFF  
–
–
–
–
Null line suppression in Local Copy  
Null line suppression in Non-SCS print  
Formatted print in Local Copy  
Formatted print in Non-SCS print  
CR AT MPP+1  
ON*  
OFF  
Sets a carriage return relative to the maximum print position  
(MPP).  
Ÿ
ON—a new line occurs when the carriage return occurs at  
MPP+1. The next print position is at the first print position of  
the new line (current line + 1, column 1).  
Ÿ
OFF—no new line occurs when the carriage return occurs at  
MPP+1. The next print position is at the first print position of  
the current line (current line, column 1).  
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COAX DSC/DSE  
MENU ITEM  
VALUE  
Description  
Forces a new line at MPP+1.  
NL AT MPP+1  
ON*  
OFF  
Ÿ
ON—an additional new line occurs at MPP+1, followed by  
the carriage return. The next print position is at the first print  
position of the new line (current line + 2, column 1).  
Ÿ
OFF—no additional new line when the new line occurs at  
MPP+1. The next print position is at the first print position of  
the next line (current line + 1, column 1).  
FF DATA  
ON*  
OFF  
Forces the printer to eject the current page.  
Ÿ
ON—when a Form Feed command is encountered, the  
current page is ejected and the form is indexed to the first  
line of the next page. The next print position is at the first  
print position of the first line of the next page (next form, line  
1, column 1).  
Ÿ
OFF—when a Form Feed command is encountered, the  
current page is ejected and the form is indexed to the first  
line of the next page and spaced one position. The next  
print position is at the first print position plus 1 of the first line  
of the next page (next form, line 1, column 2).  
FF LAST  
ON*  
OFF  
Determines where to position the next character when the Form  
Feed command occurs at the end of the print buffer.  
Ÿ
ON—an automatic new line occurs after the print order is  
completed (next form, line 2, column 1).  
Ÿ
OFF—suppress automatic new line after the print order is  
completed (next form, line 1, column 1).  
FF VALID  
OFF*  
ON  
Determines when a form feed command is valid.  
Ÿ
ON—a Form Feed command occurs whenever it is  
encountered.  
Ÿ
OFF—a Form Feed command occurs only if it appears at the  
first print position in a line, or at MPP+1. Treats a form feed  
at other locations as blanks.  
AUTO FUNCTION  
OFF*  
ON  
Selects whether the next print position is on a new line or a new  
page.  
Ÿ
OFF—a new line is executed automatically at the end the  
print order (when printing of a buffer is completed) unless a  
form feed (FF), new line (NL), or carriage return (CR) was  
the last character in the print order.  
Ÿ
ON—a form feed is executed automatically at the end of the  
print order (when printing of a buffer is completed) unless a  
form feed (FF) is the last character in the print order.  
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IPDS Menu  
The following table describes the settings you can change from the IPDS Menu. An  
asterisk (*) next to a value in the table indicates the factory default. The IPDS Menu  
appears only if you have the IPDS SIMM installed.  
Notes:  
1. To select a new value, press the Continue/Enter key when the value is displayed  
in the message display area. An asterisk (*) appears next to the value in the  
message display area, indicating that it is now active.  
2. Values specified in IPDS print jobs override IPDS Menu values set at the printer.  
3. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
IPDS MENU  
ITEM  
VALUE  
Description  
PAGEPROT  
AUTO*  
ON  
Sets page protection:  
Ÿ
AUTO—the printer uses the minimum amount of memory necessary to  
print a page.  
Ÿ
ON—the printer reserves enough memory to process an entire page  
without compression before it prints the page. This can help in the  
rare case where the printer compression scheme causes a loss of  
quality in complex graphics. This setting is available only when the  
printer has enough memory. See “Memory Requirements” on page 3  
for more information.  
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IPDS MENU  
ITEM  
VALUE  
nnnn  
Description  
DEF CD PAG  
Specifies the default code page. The default value is code page 037.  
037 US, Canada, Netherlands, Portugal  
038 US English ASCII  
260 Canadian French  
273 Austrian/German  
274 Belgium  
276 Canadian French  
277 Danish/Norwegian  
278 Finnish/Swedish  
280 Italian  
281 Japanese  
284 Spanish  
285 UK English  
286 Austrian/German (alternate)  
287 Danish/Norwegian (Alternate)  
288 Finnish/Swedish (Alternate)  
290 Japanese/Katakana  
297 French  
420 Arabic  
423 Greek  
424 Hebrew  
500 Belgium, Switzerland / International  
870 Latin 2 Multilingual  
871 Icelandic  
875 Greek  
880 Cyrillic  
892 OCR - A  
893 OCR - B  
905 Turkish  
1025 Cyrillic Multilingual  
1026 Turkish  
EMULATION  
4028*  
4317  
Specifies the printer to emulate. Select 4317 only if you have the  
appropriate level of PSF software installed. (Consult with your system  
administrator.)  
DEFAULT FGID  
nnnnn  
Specifies the default FGID (Font Typeface Global Identifier), which  
identifies the default resident font the printer uses. The default value is  
FGID 416, which specifies Courier 10 point as the default resident font.  
To display the list of fonts and FGIDs the printer supports, print out a list of  
IPDS resident fonts (see “Printing a List of IPDS Resident Fonts” on  
page 17).  
DEF CPI  
nn.n  
Selects characters-per-inch (pitch) for the default font. Valid values are  
5.0 to 30.0 in tenths of an inch. The default value is 10.0.  
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IPDS MENU  
ITEM  
VALUE  
ON*  
Description  
VPA CHK  
Turns valid printable area checking on or off.  
OFF  
Ÿ
ON—the printer checks for pels that fall outside the intersection of the  
logical and physical pages. If pels fall outside the area, the printer  
reports an error to the host if the IPDS Exception Handling Control  
command setting requires error reporting.  
Ÿ
OFF—The printer does not report pels outside the valid printable area.  
X-OFFSET  
nnn  
Sets the print offset in the X (horizontal) direction. nnn can be from -999  
to 999. The default setting is 0 pels. Positive values move the starting  
point for printing to the right of the physical point of origin. Negative  
values move the starting point for printing to the left. The physical point of  
origin is towards the top left corner of a portrait page. If you rotate the  
page, the physical point of origin rotates as well.  
Note: The X-OFFSET and Y-OFFSET options are intended to allow older  
line printer print jobs to fit on a page where edge-to-edge printing is not  
possible. Using X-OFFSET and Y-OFFSET is NOT recommended when  
generating new applications, especially duplex applications.  
Y-OFFSET  
nnn  
Sets the print offset in the Y (vertical) direction. nnn can be from -999 to  
999. The default setting is 0 pels. Positive values move the starting point  
for printing down from the physical point of origin. Negative values move  
the starting point for printing up. The physical point of origin is towards the  
top left corner of a portrait page. If you rotate the page, the physical point  
of origin rotates as well.  
Note: The X-OFFSET and Y-OFFSET options are intended to allow older  
line printer print jobs to fit on a page where edge-to-edge printing is not  
possible. Using X-OFFSET and Y-OFFSET is NOT recommended when  
generating new applications, especially duplex applications.  
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IPDS MENU  
ITEM  
VALUE  
Description  
PAGE  
WHOLE*  
PRINT  
COMP1  
COMP2  
Determines how data is positioned on the page.  
Ÿ
WHOLE—IPDS whole page (default). The printer does not move or  
compress the page. This is the preferred method; all page positioning  
and formatting is done at the application level on the host. The  
PRINT, COMP1, and COMP2 options may alter the appearance of the  
page, or may not be compatible to predecessor products (for example,  
3116, 3916), especially when combined with duplex and other IPDS  
MENU page format adjustments such as X-OFFSET and Y-OFFSET.  
PRINT, COMP1, and COMP2 are included to allow older line printer  
jobs to fit on a page where edge-to-edge printing was not possible;  
they are NOT recommended for use in generating new applications.  
Ÿ
PRINT—IPDS print page. If the page origin falls within the unprintable  
area, the origin of the page is moved to the inside edge of the nearest  
unprintable area border. If the origin violates the unprintable area on  
two edges, it is moved to the nearest inside corner of the unprintable  
area. If the origin violates only one edge unprintable area, then the  
origin is adjusted to get out of only that area.  
If a location adjustment is made, the printed page shifts in the  
direction of the adjustment. There is no compression, so the  
opposite-edge data may be pushed off the page.  
Note: PRINT requires EDGE-EDGE set OFF to work. Any data  
placed in this unprintable area is lost. Also, PRINT will not work on  
envelopes or media overlays (overlays that are part of the base page,  
not the overlays included in the variable print data).  
Ÿ
Ÿ
COMP1—COMP1 format uses PRINT page as a base, and then  
compresses the spacing between text lines generated by the IPDS  
Begin Line command. Its primary purpose is to compress Begin Line  
text data into a page with unprintable borders.  
COMP2—COMP2 format uses PRINT page as a base, and then adds  
compression IPDS Begin Line command (see COMP1) and of the  
following vertical text positioning commands: Absolute Move Baseline,  
Relative Move Baseline, Draw B Axis Rule, Draw I Axis Rule.  
Note: Alignment problems can occur if you select COMP1 or COMP2 and  
you print jobs that mix text with images, graphics, or bar codes. Problems  
arise when text positioning commands are used to move across text or  
into non-text (image, graphic, or bar-code) areas. Both COMP1 and  
COMP2 reduce the line spacing of text only and have no effect on non-text  
data. To minimize this problem, select COMP1, because Begin Line  
commands are not normally used to move across or into non-text areas.  
If, however, the application you want to compress does not use Begin Line  
commands, you should select COMP2.  
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IPDS MENU  
ITEM  
VALUE  
OFF*  
Description  
Turns edge-to-edge printing on or off.  
EDGE-EDGE  
ON  
Ÿ
OFF—the printer maintains a no-print border of 4 mm on all four  
paper sides.  
Ÿ
ON—The printer allows printing up to the physical page size.  
Notes:  
1. To prevent toner from contaminating the printer, IBM recommends  
leaving EDGE-EDGE set to OFF; use ON only when necessary.  
2. The IPDS Menu item EDGE-EDGE applies to IPDS data only. To  
specify edge-to-edge printing for non-IPDS data sent over the coax  
attachment, use the EDGE-EDGE item on the Coax Setup Menu. To  
specify edge-to-edge printing for non-IPDS data sent over the twinax  
attachment, use the EDGE-EDGE item on the Twinax Setup Menu.  
FONT SUB  
OFF*  
ON  
Turns font substitution on or off.  
Ÿ
OFF—if a job requests a font that is not loaded on the printer, the port  
generates an IPDS NACK message and the host holds the job.  
Ÿ
ON—if a job requests a font that is not loaded on the printer, the  
printer attempts to substitute another font.  
IPDS PORT  
COAX*  
TX  
TRING  
ETHER  
Specifies the attachment you use for IPDS jobs.  
Note: You can print IPDS from more than one port; setting this item,  
therefore, does not restrict you from printing from multiple ports. Also, this  
item may not appear on some printers.  
EARLY COMPL  
OFF*  
ON  
Turns early print completion on or off for IPDS jobs.  
Ÿ
OFF—the printer waits until the job is physically complete to signal the  
host that the job is complete.  
Ÿ
ON—the printer signals the host that the job is complete as soon as  
the IPDS data is formatted.  
Setting EARLY COMPL=ON may improve print performance, but may also  
degrade recovery and cause lost data for some printing problems, such as  
jams.  
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Machine Information Menu  
Use the Machine Info Menu to display information about printer supply usage. The  
following table describes the functions you can perform from the Machine Info Menu.  
Note: To perform the action associated with the menu item you select, press the  
Continue/Enter key. If you are unfamiliar with using the operator panel to work with  
menus, please read “Using the Operator Panel Keys” on page 10 and “Navigating  
Menus” on page 12 before continuing.  
MACHINE INFO MENU  
Description  
ITEM  
PAGE COUNT  
ERROR LOG  
TONER CTR  
Displays the number of pages the printer has printed.  
Displays the error log. Use the Value key to scroll through the list.  
Displays the toner cartridge counter.  
Note: IBM recommends resetting this counter whenever you change toner  
cartridges. To reset the counter:  
1. Simultaneously press the Shift and Value keys.  
2. Press the Continue/Enter key.  
The new value will not be displayed until the next time you power off and then  
power on the printer.  
FUSER CTR  
Displays the fuser counter.  
Note: IBM recommends resetting this counter whenever you change the fuser kit.  
To reset the counter:  
1. Simultaneously press the Shift and Value keys.  
2. Press the Continue/Enter key.  
The new value will not be displayed until the next time you power off and then  
power on the printer.  
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Language Menu  
Use the Language Menu to select the language that the printer uses to display  
messages and menus on the operator panel. English is the factory default.  
Notes:  
1. To select a language, press the Continue/Enter key when the language value is  
displayed in the message display area. An asterisk (*) appears next to the new  
value, indicating that it is now active.  
2. If you are unfamiliar with using the operator panel to work with menus, please read  
“Using the Operator Panel Keys” on page 10 and “Navigating Menus” on page 12  
before continuing.  
ITEM  
ENGLISH*  
Description  
Selects the language in which the printer displays operator panel messages and  
menus.  
DANISH  
DUTCH  
FINNISH  
FRENCH  
GERMAN  
ITALIAN  
Note: On the actual operator panel, the name of each language may be spelled  
using its native spelling. Also, the order of the languages may be different than the  
order displayed here.  
NORWEGIAN  
PORTUGUESE  
SPANISH  
SWEDISH  
KATAKANA  
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Chapter 6. Maintaining the Printer  
This chapter describes how to:  
Ÿ
Ÿ
Ÿ
Replace the toner cartridge  
Replace the usage kit (fuser unit and transfer roller)  
Clean the outside covers of the printer  
Note: Routine care and maintenance of the printer is the customer's responsibility.  
Replacing Supplies  
It is the customer's responsibility to order supplies for the Network Printer 17. To  
ensure best print quality and performance, use IBM supplies.  
Printing supplies can be ordered through your IBM authorized printer or printer supplies  
reseller. If you have no reseller, you can call 1-888-IBM-PRINT (1-888-426-7746) in  
the U.S. or Canada to ask for an authorized dealer or to order from IBM Printer  
Supplies.  
In other countries, contact your point of purchase for information about where to order  
supplies.  
In Europe, you can call IBM Supplies Fulfillment Operations at 31-43-350 2756 or at the  
following numbers:  
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Denmark: 80015534  
Finland: 08001-13110  
France: 05-905871  
Germany: 0130 818005  
Italy: 1-678 78349  
Norway: 800-11389  
Sweden: 020-794270  
United Kingdom: 0800-968679  
Changing the Toner Cartridge  
Important  
The part number for a replacement toner cartridge is 63H2401.  
A toner cartridge can print approximately 10,000 pages of letter-size paper, containing  
text or graphics that cover 5% of the page. Depending on the type of printing you do,  
you can obtain double the page yield if you use the TonerMiser feature. For example,  
using the TonerMiser feature and a density setting of 3, you can expect an average  
cartridge life of 20,000 images at 5% coverage. To use the TonerMiser feature, you  
can set the Config Menu QUALITY setting to ECONO, or select toner saver print quality  
mode using your printer driver. (Note that the driver setting will override the menu  
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111  
setting.) The page-per-cartridge average goes down if you routinely print text or  
graphics that cover more than 5% of the page.  
When the toner cartridge is low or empty, the 02 TONER LOW message appears in the  
display.  
To display the number of pages printed using the current toner cartridge, select TONER  
CTR on the Machine Info Menu (see “Machine Information Menu” on page 109). Note  
that the counter is accurate only if it was reset when the cartridge was installed.  
Use the following procedure to replace the toner cartridge.  
1. Remove the optional envelope feeder (if installed). See “Removing the Envelope  
Feeder” on page 177 for instructions.  
2. Remove all paper from the auxiliary tray, and close it.  
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3. Press the release button and open the front cover.  
Attention: Do not touch any of the internal parts.  
4. Remove the used toner cartridge.  
Note: Keep the toner cartridge level to avoid spilling toner. If you use the IBM  
Printer Supplies Return Program, you can use the box containing the new toner to  
return the old toner cartridge to IBM for recycling. Follow the instuctions on the  
brochure included with the new toner cartridge.  
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5. Remove the new toner cartridge from its foil wrapper.  
Attention: Do not expose the cartridge to direct sunlight. Do not leave the  
cartridge exposed outside the printer or the foil wrapper for more than five minutes.  
6. Grip the cartridge at each end and gently rock it from side to side to evenly  
distribute the toner.  
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7. Place the cartridge on a flat surface and locate the yellow tape at the end of the  
cartridge. Pull the end of the tape straight out to remove the toner seal.  
8. Grip the toner cartridge as shown.  
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9. Slide the cartridge into the printer guide channels. To make sure the toner  
cartridge is secure, gently press both ends of the cartridge until the cartridge stops.  
10. Close the front cover.  
11. Reset the toner counter. See “Machine Information Menu” on page 109.  
12. If you removed the optional envelope feeder, reinstall it. See “Installing the  
Envelope Feeder” on page 174 for instructions.  
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Changing the Usage Kit  
The usable life of the usage kit depends on the type of paper you use and the type of  
output you print.  
The part numbers for replacement usage kits are:  
Ÿ
Ÿ
Model 001 (120 volt): 63H2324  
Model 002 (230 volt): 63H2325  
Removing the Used Fuser Unit  
Use the following procedure to remove a used fuser unit:  
1. Power off the printer.  
2. Unplug the printer power cord from the wall outlet.  
3. Remove the power cord from the back of the printer.  
CAUTION:  
Do not touch the fuser (labeled) inside the printer. It can be extremely hot.  
Always wait at least 40 minutes for the fuser to cool down.  
4. Press the release lever and open the back cover.  
CAUTION:  
Be careful when removing the duplex unit. The small motor at the end of the  
duplex unit may be hot.  
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5. Remove the duplex unit (if installed). Press in on the two green lock buttons  
located on both ends of the duplex unit and slide the unit out of the printer.  
6. Remove the two slotted thumbscrews that are located at both ends of the fuser.  
You may need to use a coin or a screwdriver to loosen the screws.  
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7. Hold on to the two orange/beige handles and slide the fuser out from the printer.  
8. Dispose of the old fuser as nonflammable material in accordance with your local  
standards.  
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Installing a New Fuser Unit  
1. Unpack a new fuser unit.  
2. Position the fuser unit as shown and slide the fuser unit into the printer.  
Note: If the fuser unit is difficult to insert, use extra pressure on the right-hand  
side while sliding it into the printer.  
3. Make sure the two screw holes on the fuser unit line up with the screw holes on  
the printer.  
4. Reinstall the two slotted thumbscrews.  
5. Reinstall the duplex unit, if present.  
6. Close the back cover.  
7. IBM recommends that you also install a transfer roller now. See step 5 on  
page 122 in Removing the Used Transfer Roller.  
8. Plug the power cord into printer and the wall outlet.  
9. Switch the printer power on.  
10. Reset the fuser counter. Use the Machine Info Menu to reset FUSER CTR (see  
“Machine Information Menu” on page 109).  
11. After the printer warms up, the READY message displays on the operator panel.  
Note: If any message other than READY is displayed, refer to Appendix B,  
“Printer Messages” on page 191.  
Replacing the Transfer Roller  
The transfer roller is the black rubber roller that is located inside the printer, just below  
the toner cartridge. The transfer roller should be replaced at the same time you replace  
the fuser.  
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Removing the Used Transfer Roller  
1. Power off the printer.  
2. Unplug the printer power cord from the wall outlet.  
3. Remove the power cord from the back of the printer.  
4. Press the release button and open the front cover.  
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5. Remove the toner cartridge. If the optional envelope feeder is installed, you must  
remove it before you remove the toner cartridge. See “Removing the Envelope  
Feeder” on page 177 for instructions.  
6. Take the transfer roller removal tool that is provided with the new transfer roller  
and insert it under the orange/beige flange that is located at the left end of the  
transfer roller.  
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7. Push in on the tool until the left end of the old transfer roller pops out of the notch.  
8. Use the tool in the same way to free the right end of the old transfer roller.  
9. Hold on to the ends of the transfer roller and remove it from the printer.  
10. Dispose of the old transfer roller as nonflammable material in accordance with your  
local regulations.  
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Installing a New Transfer Roller  
1. Hold the new transfer roller so the arrow on the orange wrapper points toward the  
front of the printer.  
Attention: Do not remove the orange wrapper until the transfer roller has been  
installed in the printer.  
2. Position the transfer roller so the ends are over the notches in the frame and the  
gear end of the shaft is on the right side, as shown in the illustration.  
3. Push down on both ends of the transfer roller until they snap securely into place.  
Attention: Do not touch the transfer roller with your hands because skin oils will  
degrade the transfer roll life.  
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4. Remove the orange wrapper by pulling the center tab in the direction of the arrow.  
5. Discard the orange wrapper.  
6. Reinstall the toner cartridge. If you removed the optional envelope feeder, reinstall  
it. See “Installing the Envelope Feeder” on page 174 for instructions.  
7. Close the front cover.  
8. Plug the power cord into printer and the wall outlet.  
9. Switch the printer power on.  
10. Reset the fuser counter (if this was not done when you installed a new fuser unit).  
Use the Machine Info Menu to reset FUSER CTR (see “Machine Information Menu”  
on page 109).  
Cleaning the Printer  
Use a soft, lint-free cloth to clean the outside covers of the printer.  
Attention: Do not use abrasive cleaners on the printer covers. Do not use detergent  
solutions or other liquids on electronic components. Do not use cleaners that contain  
ammonia.  
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Chapter 7. Installing Printer Options  
This chapter describes how to install and remove the following options:  
The SIMM and hard drive (see page 128)  
The Network Interface Card (see page 135)  
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The duplex unit (see page 140)  
The 500-sheet paper tray (see page 144)  
The 500-sheet offset paper output bin option (see page 161)  
The 10-bin mailbox (see page 167)  
The envelope feeder (see page 174)  
Important  
To verify that an option is installed correctly, print the configuration page. See  
“Printing the Printer Configuration Page” on page 13. Also, make sure you update  
your printer driver to indicate the new feature is installed.  
Handling Static Sensitive Devices  
When you handle options and other computer components, take these precautions:  
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Limit your movement. Movement can cause static electricity to build up around  
you.  
Always handle components carefully. Handle adapters and memory-module kits by  
the edges. Never touch any exposed circuitry.  
When you are installing a new option, touch the static-protective package  
containing the option to the mounting bracket on the controller card for at least two  
seconds. This reduces static electricity from the package and from your body.  
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When possible, remove the option and install it directly in the controller without  
setting the option down. When this is not possible, place the static-protective  
package that the option came in on a smooth, level surface and place the option  
on it.  
Do not place the option on the printer cover or other metal surface.  
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127  
The SIMM and Hard Drive Options  
Optional SIMMs include:  
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Dynamic random access memory (DRAM) SIMMs: 4MB, 8MB, 16MB, or 32MB  
Flash memory SIMMs: 2MB or 4MB  
Data stream SIMMs:  
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Adobe PostScript Level 2  
Intelligent Printer Data Stream (IPDS)  
To install any SIMM or the optional 810MB hard drive, you must remove the controller  
card (see “Removing the Controller Card” on page 129).  
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Removing the Controller Card  
Use the following procedure to remove the controller card:  
Attention: Do not switch the power off if the printer is printing a page. This action  
jams the printer.  
CAUTION:  
Failure to turn off the printer before working with its internal components can  
result in electric shock.  
1. Switch the printer power off.  
2. Unplug the printer from the wall outlet.  
3. Remove the power cord from the back of the printer.  
4. Loosen the thumbscrews located on the controller card at the back of the printer.  
Remove the controller card.  
Note: The illustration shows a controller card with no network interface cards  
installed. You do not need to remove network interface cards before removing the  
controller card.  
5. Lay the controller card on a flat surface.  
6. To install a SIMM, see “Installing a SIMM” on page 130. To install a hard drive,  
see “Installing a Hard Drive” on page 132.  
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Installing a SIMM  
Important  
Follow the instructions for handling static-sensitive devices described on page 127.  
Attention: Printer power should be off before performing this procedure.  
Use the following procedure to install a SIMM:  
1. The controller card must be removed before installing a SIMM. Follow the  
procedure “Removing the Controller Card” on page 129.  
2. Locate the correct socket group for the type of SIMM you are installing. There are  
two socket groups: one contains two sockets, the other contains four sockets. The  
DRAM SIMMs (memory) must be installed in one of the sockets in the socket  
group of two. The data stream SIMMs and the flash memory SIMMs must be  
installed in one of the sockets in the socket group of four.  
SIMMs should be loaded from the left to the right but the position of the SIMM  
within the group of sockets does not matter.  
Note: Early printers may have the PCL5e SIMM already installed in socket 0. If  
the SIMM is not installed, PCL5e data stream support is integrated into the  
controller card.  
3. Hold the SIMM with the notch facing up and to the left. Insert the SIMM at a 45  
degree angle and move it into position in the socket. Using your thumbs, press  
with even pressure on both ends of the SIMM until the SIMM is firmly seated in the  
socket.  
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Make sure the clips on either end of the socket snap into place to hold the SIMM.  
If necessary, use your thumbs to move the clips upright into the grooves to lock the  
SIMM in place.  
4. Verify that the SIMM is correctly installed in the socket by looking at its position  
from the sides of the controller card.  
5. Reinstall the controller card. Follow the procedure “Reinstalling the Controller  
Card” on page 134.  
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Installing a Hard Drive  
Important  
Follow the instructions for handling static-sensitive devices described on page 135.  
Attention: Printer power should be off before performing this procedure.  
Use the following procedure to install a hard drive:  
1. The controller card must be removed before installing the hard drive. Follow the  
procedure “Removing the Controller Card” on page 129.  
2. Unpack the hard drive.  
3. Position the hard drive with the four screws facing the four matching holes on the  
controller card.  
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4. Push the hard drive firmly into the card and slide it down toward the connector at  
the bottom of the controller card. The pins on the hard drive should be firmly  
seated in the connector slots.  
5. Reinstall the controller card. Follow the procedure “Reinstalling the Controller  
Card” on page 134.  
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Reinstalling the Controller Card  
Use the following procedure to reinstall the controller card:  
1. Place the controller card into the guide channels at the top and bottom of the back  
opening. Slide the controller card back into the printer. Note that the latches click  
when the controller card is in the correct position.  
2. Tighten the thumbscrews at the top and bottom of the controller card mounting  
bracket.  
3. Connect the power cord to the back of the printer.  
4. Connect the other end of the power cord to a grounded AC outlet.  
5. Switch the printer power on.  
6. After the printer warms up, the READY message displays on the operator panel.  
Note: If the message display area shows solid rectangles, reseat the card.  
7. To confirm that you have correctly installed a memory SIMM, hard drive, data  
stream SIMM, or any combination, print a configuration page. The report will list  
the features if they have been correctly installed. See “Printing the Printer  
Configuration Page” on page 13.  
Note: If the options do not appear for the SIMM or hard drive, remove the  
controller card, make sure that the SIMM or hard drive is correctly seated, and  
reinstall the controller card.  
8. Make sure you update your printer driver to indicate the new DRAM SIMM,  
PostScript SIMM, IPDS SIMM, Flash Memory SIMM, or hard drive is installed.  
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The Network Interface Card  
The Network Printer 17 attaches to networks and other system configurations through  
these optional cards:  
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IBM Network Card for Ethernet (10BaseT/10Base2)  
IBM Network Card for Token Ring  
IBM Twinax SCS Interface Card  
IBM Coax SCS Interface Card  
If you have purchased optional network interface cards for your printer, install them in  
the printer following the steps listed in this section. Two cards to connect to two  
different systems can be installed.  
Note: You cannot install two identical cards. For example, the printer cannot accept  
two IBM Network Cards for Ethernet, but can accept an IBM Ethernet card and an IBM  
Token Ring card.  
A system or network administrator should review the documentation shipped with the  
network interface card to configure the printer and your computing environment  
correctly. IBM Network Printers: Ethernet and Token Ring Configuration Guide is  
shipped with the Ethernet and Token Ring network interface cards. IBM Network  
Printers: Twinax/Coax Configuration Guide is shipped with the Twinax and Coax  
network interface cards.  
Only a system or network administrator should configure your network computing  
environment for this printer.  
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Installing a Network Interface Card  
Important  
Follow the instructions for handling static-sensitive devices described on page 127.  
Use the following procedure to install a Network Interface card:  
1. Unpack the network interface card, and set aside the software and documentation  
that arrived with the card.  
2. If you are installing a token ring card, you must complete the following procedure to  
set the line speed for the card. If you are not installing a token ring card, skip this  
step and go to Step 3.  
a. Lay the token ring card in front of you with the faceplate towards you.  
b. On the right, rear side are six pins and two small jumpers.  
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If you are installing the card for a 4Mbps network, place a jumper over the  
pins labeled 4.  
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If you are installing the card for a 16Mbps network, place a jumper over  
the pins labeled 16.  
3. Switch the printer power off.  
Attention: Do not switch the power off if the printer is printing a page. This action  
jams the printer.  
CAUTION:  
Failure to turn off the printer before working with its internal components can  
result in electric shock.  
4. Unplug the printer from the wall outlet.  
5. Remove the power cord from the back of the printer.  
6. Move to the back of the printer. Two slots for interface cards are located at the  
right side of the back of the printer. If you are installing only one card, use the top  
slot.  
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7. Loosen and remove the thumbscrews that hold the slot cover. Remove the cover  
and store it for future use.  
8. Insert the card into the slot, aligning it with the two guides at the top and bottom of  
the slot. Slide the card vertically into these guides, pushing slowly and firmly until  
you can feel the card seat into the socket.  
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9. Tighten the thumbscrews.  
10. If you have a second card to install, repeat Steps 7 to 9.  
11. Now that you have installed the card, your system administrator will need to  
configure the printer and its computing environment. See IBM Network Printers:  
Ethernet and Token Ring Configuration Guide for Ethernet and Token Ring cards.  
See IBM Network Printers: Twinax/Coax Configuration Guide for twinax and coax  
cards. These documents are shipped with the cards.  
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The Duplex Unit Option  
This section describes how to install and remove the optional duplex unit. The duplex  
unit should be installed before installing the 500-sheet paper tray option or other  
options that increase the weight of the printer.  
The optional duplex unit allows you to make two-sided prints. Acceptable paper sizes  
and weights for use with the duplex unit are as follows:  
Paper Size  
A4, Letter, 13-in. Legal (Folio), 14-in. Legal  
2
16 lb to 28 lb (60 grams/meter to 105 grams/meter )  
2
Paper Weight  
Installing the Duplex Unit  
Use the following procedure to install the duplex unit:  
1. Switch the printer power off.  
2. Unplug the printer from the wall outlet.  
3. Remove the power cord from the back of the printer.  
CAUTION:  
Do not touch the fuser (labeled) inside the printer. It can be extremely hot.  
Always wait at least 40 minutes for the fuser to cool down.  
4. Press the release lever and open the back cover.  
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5. Unpack the duplex unit.  
6. Place the duplex unit into the guide channels that are located on both sides of the  
back opening and slide the unit into the printer. Keep pushing until the duplex unit  
locks into place.  
7. Close the back cover.  
8. Connect the power cord to the back of the printer.  
9. Connect the other end of the power cord to a grounded AC outlet.  
10. Switch the printer power on.  
Note: If the operator panel displays any message other than READY, see  
Appendix B, “Printer Messages” on page 191 for more information.  
11. To make two-sided printing the printer default, set the Paper Menu DUPLEX item  
to ON. See “Making Duplex or Simplex Printing the Printer Default” on page 16.  
12. To verify that the duplex unit is installed correctly, you can print a list of PCL5e  
fonts. See “Printing a List of PCL5e Fonts” on page 17.  
Attention: During duplex printing, the leading edge of each sheet of paper briefly  
appears in the exit tray, and then disappears back into the printer. Do not remove  
these sheets of paper until they reappear with both sides printed.  
13. Make sure you update your printer driver to indicate the duplex unit is installed.  
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Removing the Duplex Unit  
Use the following procedure to remove the duplex unit:  
1. Switch the printer power off.  
2. Unplug the printer from the wall outlet.  
3. Remove the power cord from the back of the printer.  
CAUTION:  
Do not touch the fuser (labeled) inside the printer. It can be extremely hot.  
Always wait at least 40 minutes for the fuser to cool down.  
4. Press the release lever to open the back cover.  
CAUTION:  
Do not touch the small motor that is located at the right end of the duplex  
unit. It may be hot.  
5. Press in on the two green lock buttons located on both ends of the duplex unit, and  
slide the unit out of the printer.  
6. Close the back cover.  
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7. Connect the power cord to the back of the printer.  
8. Connect the other end of the power cord to a grounded AC outlet.  
9. Switch the printer power on.  
Note: If the operator panel displays any message other than READY, see  
Appendix B, “Printer Messages” on page 191 for more information.  
10. Make sure you update your printer driver to indicate the duplex unit has been  
removed.  
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The 500-Sheet Paper Tray Option (Tray 2, Tray 3)  
Each 500-sheet paper tray option consists of:  
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A paper tray support unit that attaches to the printer  
A paper tray that holds the paper and is inserted into the support unit.  
This section describes how to install one or two paper tray support units with 500-sheet  
paper trays and how to remove and uncouple the two support units. Because this  
option, when installed, significantly increases the weight of the printer, consider  
installing the trays after other options are installed.  
Acceptable paper sizes and weights for the 500-sheet paper trays are as follows:  
Paper size  
A4, Letter, 13-in. Legal (Folio), 14-in. Legal,  
2
2
Paper weight  
Paper Capacity  
16- to 28-pound paper (60 grams/meter to 105 grams/meter )  
Up to 54 mm maximum stack height  
See “Loading Paper into the 500-Sheet Paper Trays (Tray 2, Tray 3)” on page 36 for  
instructions on loading paper.  
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Preparing the Printer  
Use the following procedure to prepare the printer before installing optional paper trays:  
1. Switch the printer power off.  
2. Unplug the printer from the wall outlet.  
3. Remove the power cord from the back of the printer.  
4. Unpack the paper tray support unit or units (if you have two). Place each paper  
tray support unit on a flat stable surface.  
5. Remove the tape and packing materials from the paper tray support unit.  
Note: The small piece of tape has a small piece of protective plastic attached to  
it. Normally, the plastic come out when you remove the tape. If it does not come  
out with the tape, make sure you remove it.  
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6. At the back of the support unit, hold down the cardboard packing material that is  
inside the paper tray as you pull the paper tray out of the support unit.  
7. Remove the cardboard from inside the paper tray and set aside the locking clips  
that are packed inside the tray.  
8. Save the packing materials for future use.  
9. If you have two trays, go to “Stacking Two 500-Sheet Paper Trays” on page 147.  
Otherwise, go to “Placing the Printer on the Paper Tray Support Unit” on  
page 151.  
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Stacking Two 500-Sheet Paper Trays  
Use the following procedure to stack and fasten two optional 500-sheet paper tray  
support units:  
1. Lift one of the paper tray support units by the recessed grips and set it on top of  
the other support unit. The front of each paper tray must face the same direction.  
2. Make sure the upper support unit is aligned with the lower support unit and that the  
upper unit is correctly seated on the lower unit. The front of the paper trays should  
be aligned.  
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3. Fasten the left side locking clip between the two support units, as follows:  
a. Snap the end of the locking clip into the notch located on the support unit.  
b. Close the locking clip. It snaps into place.  
4. Fasten the right side locking clip between the two support units, as follows:  
a. Snap the end of the locking clip into the notch located on the support unit.  
b. Close the locking clip. It snaps into place.  
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5. Open the power-cord connector cover that is located on the back panel of the  
lower support unit. Release the latch and open and remove the cover.  
6. To connect power between the two support units, plug the lower support unit  
power-cord connector into the upper unit plug jack. It snaps into place.  
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7. Reinstall the power-cord connector cover onto the lower support unit, as follows:  
a. Snap the end of the cover into the notch on the support unit.  
b. Close the cover. It snaps into place.  
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Placing the Printer on the Paper Tray Support Unit  
Use the following procedure to place the printer on the paper tray support unit:  
Attention: Printer power should be off before performing this procedure.  
1. Make sure that the support unit (upper unit, if you have two) power-cord connector  
and wire harness are inside the recessed area of the support unit.  
Attention: Make sure neither the power-cord connector nor the wire harness hang  
over the sides of the support unit.  
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2. Facing the front of the printer, hold the printer by the recessed grips on both sides,  
and set it on top of the support unit.  
Note: Make sure you align the corners of the printer with the corners of the  
support unit.  
3. Making sure the printer is firmly seated on the support unit, fasten the left side  
locking clip, as follows:  
a. Snap the end of the locking clip into the notch located on the support unit.  
b. Close the locking clip. It snaps into place.  
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4. Fasten the right side locking clip on the support unit, as follows:  
a. Snap the end of the locking clip into the notch located on the support unit.  
b. Close the locking clip. It snaps into place.  
5. Open the power-cord connector cover that is located on the back panel of the  
upper support unit. Release the latch and open and remove the cover.  
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6. To connect power between the printer and the upper support unit, plug the upper  
support unit power-cord connector into the printer plug jack. It snaps into place.  
7. Reinstall the power-cord connector cover onto the upper support unit, as follows:  
a. Snap the end of the cover into the notch on the support unit.  
b. Close the cover. It snaps into place.  
8. Connect the power cord to the back of the printer.  
9. Connect the other end of the power cord to a grounded AC outlet.  
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10. Switch the printer power on.  
Note: If the operator panel displays any message other than READY, see  
Appendix B, “Printer Messages” on page 191 for more information.  
CAUTION:  
The printer is extremely heavy with the optional paper trays installed.  
Always remove the optional paper tray or trays before lifting the printer. Use  
care or ask for assistance when you lift the printer.  
11. From the Paper Menu, set SOURCE to TRAY2 to use the upper tray or TRAY3 to  
use the lower tray as the default source tray (see “Paper Menu” on page 77).  
12. Make sure you update your printer driver to indicate Tray 2 or Tray 2 and Tray 3  
are installed.  
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Removing the 500-Sheet Paper Tray Support Units  
Use the following procedure to remove the 500-sheet paper tray support unit:  
1. Switch the printer power off.  
2. Unplug the printer from the wall outlet.  
3. Remove the power cord from the back of the printer.  
4. Open the power-cord connector cover that is located on the back panel of the  
lower support unit. Release the latch and open and remove the cover.  
Note: If two support units are installed, remove both covers.  
5. Unplug the power-cord connector from the printer jack by holding the power-cord  
connector (not the wire harness) and pulling straight down.  
Note: If two support units are installed, unplug both power-cord connectors.  
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6. Remove the left locking clips between the printer and the top support unit.  
Note: If two support units are installed, remove only the joint between the printer  
and upper support unit.  
7. Remove the right locking clips between the printer and the top support unit.  
Note: If two support units are installed, remove only the joint between the printer  
and upper support units.  
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8. Facing the front of the printer, hold the printer by the recessed grips on both sides,  
and carefully lift it off the support unit. Set the printer on a flat stable surface.  
Note: If two support units are installed, they should still be connected with locking  
clips when you perform this step.  
9. Reinstall the power-cord connector covers on the support unit.  
10. Store the locking clips for future use.  
11. If you have only one support unit, store it for future use. If you have two, go to  
“Uncoupling Two 500-Sheet Paper Tray Support Units” on page 159.  
12. Make sure you update your printer driver to indicate Tray 2 has been removed.  
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Uncoupling Two 500-Sheet Paper Tray Support Units  
1. Remove the left side locking clip.  
2. Remove the right side locking clip.  
3. Hold the upper support unit by the recessed grips and lift it off the lower unit.  
4. Store the support units and locking clips for future use.  
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5. Make sure you update your printer driver to indicate Tray 2 or Tray 2 and Tray 3  
have been removed.  
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The 500-Sheet Offset Paper Output Bin Option  
This section describes how to install and remove the optional 500-sheet offset paper  
output bin. You cannot install the 500-sheet offset paper output bin if you already have  
the mailbox option installed on your printer.  
Installing the 500-Sheet Offset Paper Output Bin  
Use the following procedure to install the 500-sheet offset paper output bin:  
Note: This procedure should be done from the back of the printer.  
1. Switch the printer power off.  
2. Unplug the printer from the wall outlet.  
3. Remove the power cord from the back of the printer.  
CAUTION:  
Do not touch the fuser (labeled) inside the printer. It can be extremely hot.  
Always wait at least 40 minutes for the fuser to cool down.  
4. Press the release lever to open the back cover of the printer.  
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5. Push up on the underside of the small top cover of the printer and remove it.  
Note: Do not lose the small top cover. It must be reinstalled if you remove the  
500-sheet offset paper output bin.  
6. Close the back cover of the printer.  
7. Unpack the 500-sheet offset paper output bin and remove the packing cardboard  
and tape.  
8. Hold the paper output bin with the back of the bin facing you.  
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9. Facing the back of the printer, insert the locating hook on the paper output bin into  
the far right ventilating slot located on the top right of the printer. Carefully seat the  
paper output bin onto the printer, taking care to align the plug on the paper output  
bin with the corresponding receptacle on the top of the printer.  
10. Make sure the paper output bin is correctly aligned and firmly seated on the top of  
the printer.  
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11. Lift the paper weight out of the way, open the paper tray on the paper output bin,  
then return the paper weight to the original position on the paper output bin.  
12. If you are printing on long paper, pull out the tray extension.  
13. From the Paper Menu, set OUTPUT to OFFSET to set the 500-sheet offset paper  
output bin as the default output bin (see “Paper Menu” on page 77).  
14. Make sure you update your printer driver to indicate the the 500-sheet offset paper  
output bin (Offset) is installed.  
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Removing the Offset Paper Output Bin  
Use the following procedure to remove the 500-sheet offset paper output bin:  
1. Switch the printer power off.  
2. Unplug the printer from the wall outlet.  
3. Remove the power cord from the back of the printer.  
4. Fold the paper tray to its stored position and fold the paper weight onto the tray.  
5. Facing the back of the printer, press the release buttons with your thumbs while  
you push up and remove the paper output bin.  
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6. Place the paper output bin on a flat stable surface.  
7. Reinstall the small top cover. First position the edge of the cover that is closest to  
the front of the printer and then snap the cover in place.  
8. Store the paper output bin for future use.  
9. Make sure you update your printer driver to indicate the the 500-sheet offset paper  
output bin (Offset) has been removed.  
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The 10-Bin Mailbox Option  
The mailbox directs finished print jobs to designated bins. You cannot install a mailbox  
if you already have the 500-sheet offset paper output option installed on your printer.  
Paper size  
A4 and Letter  
2
2
Paper weight  
Bin capacity  
20 lb to 28 lb (75 grams/meter to 105 grams/meter )  
45 sheets of paper in each bin  
Installing the 10-Bin Mailbox  
Use the following procedure to install the 10-bin mailbox:  
1. Switch the printer power off.  
2. Unplug the printer from the wall outlet.  
3. Remove the power cord from the back of the printer.  
4. Unpack the mailbox.  
5. Put the mailbox on the edge of a flat surface to avoid damaging the power-cord  
connector located on the bottom of the mailbox.  
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6. Make sure the mailbox is switched off.  
CAUTION:  
Do not touch the fuser (labeled) inside the printer. It can be extremely hot.  
Always wait at least 40 minutes for the fuser to cool down.  
7. Press the release lever and open the back cover.  
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8. Push up on the underside of the small top cover and remove it.  
Note: Do not lose the small top cover. It must be reinstalled if you remove the  
mailbox.  
9. Close the back cover of the printer.  
10. Hold the mailbox by the grips that are located under the bins and on the back  
cover.  
Attention: Use care that you do not accidentally open the back cover of the  
mailbox while holding it in this position.  
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11. Facing the back of the printer, insert the hook on the mailbox into the far right  
ventilating slot located on the top right of the printer. Carefully seat the mailbox  
onto the printer, taking care to align the mailbox plug with the corresponding  
receptacle on the top of the printer.  
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12. Plug the mailbox power cord into the lower power connector at the back of the  
mailbox. Plug the free end of the mailbox power cord into the printer.  
13. Plug the printer power cord into the upper power connector at the back of the  
mailbox. Plug the free end of the printer power cord into the wall outlet.  
14. Switch on the mailbox power.  
15. Switch on the printer power.  
Note: If the operator panel displays any message other than READY, see  
Appendix B, “Printer Messages” on page 191 for more information.  
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16. Use the Mailbox Menu to enable the bins and manage the output. See “Using the  
Mailbox” on page 44.  
17. Make sure you update your printer driver to indicate the mailbox is installed.  
Removing the Mailbox  
Use the following procedure to remove the mailbox:  
1. Switch the printer power off.  
2. Switch the mailbox power off.  
3. Unplug the power cord from the wall outlet.  
4. Remove both power cords from the back of the mailbox.  
5. Unplug the power cord from the back of the printer. Keep this power cord with the  
mailbox.  
6. Facing the back of the printer, pull up on the mailbox with one hand while you  
press the release buttons with the other hand.  
7. Firmly hold the mailbox, and lift it off the printer. Place the mailbox on a flat stable  
surface.  
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8. Reinstall the small top cover. Position the printer edge of the cover first and then  
snap the cover in place.  
9. Store the mailbox and power cord for future use.  
10. Make sure you update your printer driver to indicate the mailbox has been  
removed.  
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The Envelope Feeder Option  
The envelope feeder lets you print large runs of various envelope sizes.  
Envelope sizes  
Commercial #10 — 4.125 x 9.5 in. (104.8 x 241.3 mm)  
Monarch — 3.875 x 7.5 in (98.4 x 190.5 mm)  
DL — 110 x 220 mm (4.4 x 8.8 in.)  
C5 — 62 x 229 mm (6.48 x 9.16 in.)  
2
2
Envelope weights  
16 lb to 28 lb (60 grams/meter to 105 grams/meter )  
Envelope feeder  
capacity  
75 envelopes  
Installing the Envelope Feeder  
Use the following procedure to install the envelope feeder:  
1. Switch the printer power off.  
2. Unplug the printer from the wall outlet.  
3. Remove the power cord from the back of the printer.  
4. Unpack the envelope feeder and save the packing materials for future use.  
5. Open the auxiliary tray by pushing in on the top of the auxiliary tray.  
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6. Open the small cover located on the left side of the open auxiliary tray.  
7. Squeeze the tab and remove the inner cover. Store the cover for future use.  
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8. Position the envelope feeder as shown in the illustration and push it as far as it will  
go into the auxiliary tray.  
9. Plug in the printer.  
10. Switch on the printer power.  
Note: If the operator panel displays any message other than READY, see  
Appendix B, “Printer Messages” on page 191 for more information.  
11. For information on how to use the envelope feeder, see “Loading Envelopes into  
the Envelope Feeder” on page 40.  
12. Make sure you update your printer driver to indicate the envelope feeder is  
installed.  
Important!  
Note that you need to remove the envelope feeder before you can open the front  
cover of the printer.  
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Removing the Envelope Feeder  
Use the following procedure to remove the envelope feeder:  
1. Pull out and remove the envelope feeder.  
2. Reinstall the inner cover.  
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3. Close the small cover.  
4. Close the auxiliary tray.  
5. Store the envelope feeder for future use.  
6. Make sure you update your printer driver to indicate the envelope feeder has been  
removed.  
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Chapter 8. Configuring Printer Network Addresses  
Important  
Defining the printer's network address should be performed by a network  
administrator or someone familiar with network addresses. If you have IBM  
Network Printers: Ethernet and Token Ring Configuration Guide, please refer to it  
when you configure your Ethernet or Token Ring card.  
Use this section to set the following values from the operator panel:  
Ÿ
Ÿ
Ÿ
Ÿ
IP address  
Subnet mask  
Gateway address  
Locally administered MAC address  
Note: The MAC address is the Globally Administered Address (GAA). The MAC  
address can be changed to the Locally Administered address (LAA).  
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179  
Setting IP, Subnet Mask, and Gateway Addresses  
To set an IP, subnet mask, or gateway address for the printer, perform these steps:  
1. Press the Online key to take the printer OFFLINE.  
2. Press the Menu key until the operator panel displays ETHERNET MENU or  
TOKEN RING MENU.  
3. Press the Item key until the operator panel displays address to change (IP  
ADDRESS, SUBNET MASK, or GATEWAY ADDRESS). This example shows how  
to change the IP ADDRESS.  
4. Press the Continue/Enter key. For a new printer whose IP address has not yet  
been set, the operator panel displays:  
IP ADDRESS  
ð<ð.ð.ð ᑍ  
The “<” indicates the field whose value you can change at this point.  
5. Press the Value key until the desired value is displayed. The range of the address  
values is zero to 255. To increment the value by 10, press and hold the Value  
key.  
6. When the operator panel displays the value you want, press Continue/Enter. The  
“<” moves to the next value, for example:  
1ð.ð<ð.ð  
7. Press the Value key until the desired value is displayed, then press the  
Continue/Enter key.  
8. Repeat step 7 until all four values have been set, then press the Continue/Enter  
key to set the address. The value has been set if an asterisk (*) displays to the  
right of the value, for example:  
9.99.4ð.2  
ᑍ
9. Press the Online button to display the Ready message. The panel displays the  
message I/O Initializing and writes the new addresses to non-volatile memory.  
(This process takes a few minutes.) Do not power off the printer while the I/O  
Initializing message is displayed.  
Beware of Beaconing  
When you turn the printer off, wait at least two or three seconds before turning it  
back on. A quick off-on may cause a Token Ring card to start beaconing.  
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Setting the Locally Administered MAC Address (LAA)  
Network Administrator Tip  
Each network card comes with a unique, pre-assigned MAC address printed on its  
faceplate and set at the factory. The following procedure allows you to use locally  
administered addresses (LAA) instead of the factory value. Resetting the printer to  
factory defaults sets the LAA back to the MAC address. IBM recommends that you  
contact your network administrator before you change the MAC address because  
each LAA must be unique on the network.  
To change the LAA address for the printer:  
1. Press the Online key to take the printer offline.  
2. Press the Menu key until the operator panel displays ETHERNET MENU or  
TOKEN RING MENU.  
3. Press the Item key until the operator panel displays the following, if you are using  
Ethernet:  
ETHERNET MENU  
MAC ADDRESS  
4. Press the Continue/Enter key. For a new printer whose MAC address has not yet  
been changed, the operator panel displays the unique MAC address that came  
with the card, for example:  
MAC ADDRESS ð1<  
ð4-AC-9A-ðð-ðð  
The “<” indicates the value you can change at this point. Notice that the first pair  
of values (01, in this case) is shown on the same line as “MAC ADDRESS.”  
5. Press the Value key. The asterisk (*) goes away and the value is incremented by  
one. The range of the address values is zero to 255 hex (that is, FF).  
6. Press the Value key until the desired value is displayed, then press  
Continue/Enter to set the value. The “<” moves to the next value, for example:  
ð4<AC-9A-ðð-ðð  
7. Press the Value key until the desired value is displayed, then press the  
Continue/Enter key.  
8. Repeat step 7 until all six value pairs have been set, then press the  
Continue/Enter key to set the LAA address. The value has been set if an asterisk  
(*) displays to the right of the value, for example:  
MAC ADDRESS ð1-  
ð4-9A-ð1-ð2-ð2 ᑍ  
9. Press the Online button to display the Ready message. The panel displays the  
message I/O Initializing and writes the new addresses to non-volatile memory.  
(This process takes a few minutes.) Do not power off the printer while the I/O  
Initializing message is displayed.  
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Beware of Beaconing  
When you turn the printer off, wait at least two or three seconds before turning  
it back on. A quick off-on may cause a Token Ring card to start beaconing.  
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Appendix A. Troubleshooting  
This section provides simple methods for detecting and solving some of the problems  
that most frequently occur in printing environments. If your printer does not print your  
job, follow these steps:  
1. Turn the printer off and leave it off for approximately ten seconds. Turn it back on.  
This action resets the printer to its programmed configuration and may clear the  
error.  
2. Print a sample page to determine whether the problem is with the printer or with  
the network or cabling leading to the printer. The printer configuration page can be  
used as a sample page; see “Printing the Printer Configuration Page” on page 13  
for instructions. If the problem is with the printer, it is likely that the printer will not  
print the configuration page. If the problem is in the network or cabling leading to  
the printer, the configuration page will still print.  
3. Use the service checklist provided in this section to identify and detect problems.  
4. Call your service representative. If you cannot solve a problem, call your point of  
purchase or IBM customer technical support (1-800-358-6661 in the U.S.A. and  
Canada).  
Notes:  
a. Have your printer serial number ready (the serial number is printed on the  
inside right cover, just to the right of the toner cartridge; open the top cover to  
see it). Also, if you are asked for a machine type, specify 4317.  
b. If you need IBM operating system support (for example, AIX, OS/2, OS/400,  
and MVS), contact IBM software support (1-800-237-5511 in the U.S.A.,  
1-800-465-2222 in Canada).  
Symptom  
Action  
A message appears in the  
message display area  
See Appendix B, “Printer Messages” on page 191.  
Solid rectangles in the message  
display area  
This usually indicates a problem with the controller card or one of its  
options (SIMM or hard drive).  
Response: Make sure the SIMMs are in the correct group of sockets and  
are installed correctly. See Chapter 7, “Installing Printer Options” on  
page 127 for instructions on installing the optional SIMMs and hard drive.  
No display messages  
No message is in the message display area.  
Response: The printer may not be turned on or the power cord has  
become unplugged. Press the I on the power switch to power on the  
printer. Make sure the power cord is plugged in.  
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Symptom  
Action  
Changed toner cartridge and the  
printer does not work  
You have installed a new toner cartridge and now want to resume printing,  
but the printer will not resume printing.  
Response: Turn off the printer. Open the printer and reseat the toner  
cartridge. The printer will not print when the toner cartridge is not seated  
correctly.  
Printer never prints the job  
Responses:  
1. Make sure that the printer is running by printing a configuration page.  
See “Printing the Printer Configuration Page” on page 13. Check the  
settings for PORT TIMEOUT and PERSONALTY for possible  
problems. See the appropriate menu for information about the  
settings for your attachment:  
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
“Token Ring Menu” on page 89  
“Ethernet Menu” on page 91  
“Parallel Menu” on page 84  
“Coax Setup Menu” on page 98  
“Twinax Setup Menu” on page 100  
2. Make sure your printer driver is installed and is connected to the  
correct port.  
3. For parallel printing, verify the connection by copying a text file (such  
as config.sys) to that port. If this file prints successfully, suspect a  
driver problem.  
Also, make sure you use properly shielded and grounded cables and  
connectors (IBM part number 63H2804 or its equivalent) that are no  
more than six feet (1.83 meters) in length.  
4. For LAN printing problems, print a configuration page and make sure  
the appropriate network interface card is installed (look under  
“Installed Options”). If the card does not appear under installed  
options, reseat the card (see “The Network Interface Card” on  
page 135). If problems persist, you may need a new card.  
Also, refer to IBM Network Printers: Ethernet and Token Ring  
Configuration Guide, which is shipped with the Ethernet and Token  
Ring network interface cards.  
5. For twinax/coax printing problems, press the TEST button on the back  
of the twinax or coax card to generate an internal configuration page.  
This verifies that the card is connected and functional.  
Also, refer to IBM Network Printers: Twinax/Coax Configuration  
Guide, which is shipped with the twinax and coax network interface  
cards.  
Output sent to wrong bin  
Wrong size paper selected  
Check the OUTPUT setting in the Paper Menu. See “Paper Menu” on  
page 77. Note that the job value (set using the printer driver or the  
application) will override the panel setting.  
Check the SOURCE setting in the Paper Menu. See “Paper Menu” on  
page 77. Note that the job value (set using the printer driver or the  
application) will override the panel setting. Also verify the AUXSIZE and  
ENVSIZE values set in Paper Menu.  
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Symptom  
Action  
Paper selected from wrong source  
When mismatches occur between size and source (for example, a job  
specifies a specific tray and a specific paper size, but the requested tray  
does not contain the requested paper size), the printer attempts to satisfy  
the size request first. If no tray contains the requested size, a message  
may indicate the last tray the printer checked.  
Note that the job value (set using the printer driver or the application) will  
override the panel setting.  
Pages lost after clearing paper jam  
Printing is too slow  
Set JAMRECOVERY to ON in the Configuration Menu or using the printer  
driver. (The driver setting overrides the menu setting.) See  
“Configuration (Config) Menu” on page 81. Note that this will decrease  
performance.  
Consider setting JAMRECOVERY to OFF in the Configuration Menu or  
using the printer driver. (The driver setting overrides the menu setting.)  
See “Configuration (Config) Menu” on page 81.  
If you have installed extra memory, make sure the printer recognizes it.  
Print a configuration page (see “Printing the Printer Configuration Page”  
on page 13). Under “Installed Options” look for TOTAL MEMORY. If the  
printer does not recognize all of the memory you have installed, remove  
and reseat the memory SIMM. If reseating the memory SIMM does not  
correct the problem, replace it.  
Added paper and the printer does  
not work  
You have added or changed paper and now the printer will not print.  
Responses:  
1. Open and close the printer tray and make sure it is positioned  
correctly.  
2. Make sure that paper is loaded correctly with paper under the  
retaining clips and plastic tabs. See Chapter 3, “Paper Handling” on  
page 21 for instructions on loading paper.  
Printer prints wrong font  
You started a print job and the font you see is not what you want.  
Responses:  
1. If you are printing IPDS jobs, see if you have turned on font  
substitution (FONT SUB is set to ON on the IPDS Menu). See “IPDS  
Menu” on page 104.  
2. Print a list of fonts for the type of data you are printing. See “Printing  
a List of PCL5e Fonts” on page 17, “Printing a List of PostScript  
Fonts” on page 17, or “Printing a List of IPDS Resident Fonts” on  
page 17.  
Note: To print PostScript, the PostScript SIMM must be installed.  
To print IPDS, the IPDS SIMM must be installed.  
3. The problem may also be with the software; check to see that you  
have loaded the correct fonts.  
Duplex setting is ignored  
The DUPLEX setting on the Paper Menu is the printer default. Your  
application or driver settings override this default. Make sure that the  
application, driver, or both (if necessary), specify the correct duplex  
setting.  
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Symptom  
Action  
PostScript printing problem  
If your printer is not printing PostScript jobs correctly, the printed output  
will be unformatted and will include unrecognizable characters (including  
%% identifiers and other font information). Some print jobs such as  
screen dumps and PCL5e jobs may print correctly.  
Response: Print a configuration page. See “Printing the Printer  
Configuration Page” on page 13. If the controller recognizes the  
PostScript feature, the configuration page will list the PostScript menu  
(“PS Menu”) options and Installed options will list “PS.” If there is no  
indication of PostScript, remove and reseat the PostScript SIMM. If  
reseating the SIMM does not correct the problem, replace the SIMM.  
If the PostScript option is listed on the configuration page (indicating that  
the SIMM is installed correctly) but the printer still does not print the  
PostScript job, make sure you have a PostScript printer driver installed  
and that it is connected to the correct port. If the driver is installed and  
connected correctly, make sure you have enough memory (see “Memory  
Requirements” on page 3). If you have enough memory, suspect a  
problem with the PostScript printer driver or a problem with the print job.  
IPDS printing problem  
IPDS jobs are not printing.  
Responses:  
1. Print a configuration page. See “Printing the Printer Configuration  
Page” on page 13. If the controller recognizes the IPDS feature, the  
configuration page will list the IPDS menu and Installed options will  
list “IPDS.” If IPDS is not listed, remove and reseat the IPDS SIMM.  
If reseating the SIMM does not correct the problem, replace the  
SIMM.  
2. If you use either an Ethernet or Token Ring connection, make sure  
you are configured for TCP/IP. You cannot send IPDS jobs to the  
printer using an Ethernet or Token Ring card that is not configured for  
TCP/IP. See IBM Network Printers: Ethernet and Token Ring  
Configuration Guide for more information about configuring Ethernet  
and Token Ring cards.  
3. If you use either an Ethernet or Token Ring connection, make sure  
the PERSONALTY item in the Token Ring Menu or the Ethernet  
Menu is set to AUTO or IPDS. AUTO allows the printer to handle  
any data stream; IPDS dedicates the card to IPDS jobs. If  
PERSONALTY is set to either PCL or PS (PostScript), you cannot  
print IPDS jobs using the card.  
4. Make sure you have enough memory. See “Memory Requirements”  
on page 3.  
Parallel attachment printing  
problems  
Make sure your printer driver is installed and connected to the correct  
port.  
Also, make sure you use properly shielded and grounded cables and  
connectors (IBM part number 63H2804 or its equivalent) that are no more  
than six feet (1.83 meters) in length.  
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Symptom  
Action  
Poor quality shading patterns  
Shading patterns in your printed images are of poor quality.  
Response: Make sure the QUALITY item in the Config Menu is not set to  
REFINE. See “Configuration (Config) Menu” on page 81. Also make  
sure your printer driver or printer application is not specifying Edge  
Refinement. Values set in print jobs (either by the print application or the  
printer driver) override values you set at the printer.  
Any print quality problem  
The quality of the printed output is not acceptable. Examples of  
unacceptable output include light printing, streaks, splotches, random  
deletions, blank pages, and so on. See Appendix D, “Print Quality  
Problems” on page 213 for samples of print quality problems.  
Responses:  
1. Print a configuration page. See “Printing the Printer Configuration  
Page” on page 13. Verify that it has the same print quality problem.  
If not, suspect a problem with your job.  
2. If printing is light, make sure QUALITY is not set to ECONO. Also,  
try increasing the DENSITY setting to a higher value. See  
“Configuration (Config) Menu” on page 81.  
3. Make sure that the paper being used is fresh and dry and meets  
specifications. See “Selecting Paper and Other Printable Material” on  
page 22 for more information.  
4. Install a new toner cartridge. Light prints may indicate that you need  
to replace the toner cartridge. See “Changing the Toner Cartridge”  
on page 111 for instructions on removing and replacing the toner  
cartridge.  
If you cannot obtain a toner cartridge immediately, try the following:  
Ÿ
Ÿ
Remove the existing toner cartridge from the printer.  
Grip it firmly, and turn it upside down a few times to spread the  
toner evenly along the distribution channel.  
Ÿ
Reinstall the toner cartridge.  
5. If the problem involves spots or streaks, print several test pages to  
clean out contamination.  
6. If the problem is with complex graphics or images and the message  
MRT COMPRESSION displays, try changing the PAGEPROT menu  
item to ON. This item can be individually set in specific data stream  
menus (PCL Menu, PS Menu, or IPDS Menu.) You may need more  
memory SIMMs to invoke it. See “Memory Requirements” on page 3  
for information about memory requirements.  
7. If you have an EDGE-EDGE setting set to ON, set it to OFF.  
EDGE-EDGE can be found on the following menus:  
Ÿ
Ÿ
Ÿ
Ÿ
“PCL Menu” on page 85  
“Coax Setup Menu” on page 98  
“Twinax Setup Menu” on page 100  
“IPDS Menu” on page 104  
8. Consider replacing the usage kit. See “Changing the Usage Kit” on  
page 117.  
Appendix A. Troubleshooting 187  
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Symptom  
Action  
Blank pages  
If all sheets are blank, the toner supply could be low but the toner sensor  
is not detecting this condition.  
Response: Replace the toner cartridge. See “Changing the Toner  
Cartridge” on page 111 for instructions on removing and replacing the  
toner cartridge.  
Random blank pages during a print job can be caused by multiple sheets  
of paper being fed through the machine simultaneously.  
Response: Reload the paper tray with fresh, dry paper. Fan the paper  
before loading it. If the problem still exists with the new toner cartridge  
installed, consider replacing the usage kit. See “Changing the Usage Kit”  
on page 117.  
Paper jams in the printer  
repeatedly  
Responses:  
1. Make sure that the paper tray guides are adjusted correctly for the  
size paper you are using. In particular, make sure the rear guides  
rest lightly against the back of the paper stack. Note that for some  
shorter paper sizes, only one guide adjusts to the back of the paper  
stack.  
2. Do not refeed the same sheet of paper.  
3. The paper you are using in the printer may not be compatible with  
your printer. Verify that the paper you are using conforms to the  
specifications for the printer. See “Selecting Paper and Other  
Printable Material” on page 22.  
4. Check for obstructions in the paper path. Obstructions may include  
paper clips and corners of previously jammed paper.  
5. Check the paper supply tray for damaged paper.  
6. Reload the paper tray with fresh, dry paper. Fan the paper before  
loading it.  
7. For duplex jams, ensure that the duplex unit is installed correctly.  
See “The Duplex Unit Option” on page 140.  
8. For jams from the envelope feeder, check that the option is installed  
correctly. See “The Envelope Feeder Option” on page 174. Also  
check that the envelopes are loaded correctly, with the envelope  
stopper holding the edge. See “Loading Envelopes into the Envelope  
Feeder” on page 40.  
See “Selecting Paper and Other Printable Material” on page 22 for more  
information.  
The printer takes too long to start  
printing  
The printer is frequently “warming up.”  
Response: Change the value for the power-saving mode (or sleep mode)  
to a larger value. See “Changing the Power Savings (Sleep Mode)  
Interval” on page 18 for instructions on how to change the setting.  
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Symptom  
Action  
Test Menu items are not available  
If IPDS is the active data stream when the printer is taken offline, the  
following Test Menu items will not be available:  
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
CONFIG PAGE  
PRINT PS FONTS  
PRINT PCL FONTS  
PRINT PS DEMO  
PRINT SCS CHARS  
These items reappear after a port timeout occurs (the length of the  
timeout depends on the host or network attachment you use); they also  
reappear if you power off the printer, wait ten seconds, and then power  
on.  
Problems printing in the 250-sheet  
tray  
Response: Make sure the paper is loaded correctly and that the paper  
guides are aligned correctly. (see “Loading Paper into the 250-Sheet  
Main Paper Tray (Tray 1)” on page 25).  
Note: Closing the 250-sheet tray with too much force can misalign the  
paper guides.  
Factory defaults did not get reset  
Invoking the FACTORY DEFAULT item on the Test Menu resets most  
values to the factory defaults. Some values do not get reset. These  
values include LANGUAGE, AUXSIZE, PCL SAVE, PS SAVE, BI-DI, IP  
ADDRESS, SUBNET MASK, GATEWAY ADDRESS, and MAC  
ADDRESS.  
Response: To reset all values, do one of the following:  
Ÿ
For A4 paper: power the printer off and then power the printer on  
while simultaneously pressing the Cancel Print key.  
Ÿ
For Letter paper: power the printer off and then power the printer on  
while simultaneously pressing the Online key.  
Problems with pre-printed forms  
Response: Allow 5 mm between printed information and pre-printed lines,  
cuts, or perforations on the pre-printed forms.  
Appendix A. Troubleshooting 189  
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Appendix B. Printer Messages  
This chapter lists printer messages. Printer status messages are listed alphabetically in  
the next section, “Status Messages.” Error messages are preceded by a number; see  
“Error Messages” on page 196.  
Status Messages  
BINS OPEN  
Meaning: The Mailbox bins are open. No password is required.  
Action: None required.  
CLOSE BIN nn  
Meaning: Mailbox bin nn is open.  
Action: Close the bin.  
COLD RESET A4  
Meaning: The printer is powering up and resetting its defaults from a cold  
start. A4 size paper is the default paper size.  
Action: None required; however, you need to restore any unique settings  
for the printer (such as default trays or bins).  
COLD RESET LTR  
Meaning: The printer is powering up and resetting its defaults from a cold  
start. Letter size paper is the default paper size.  
Action: None required; however, you need to restore any unique settings  
for the printer (such as default trays or bins).  
CONTEXT SAVE ADJUSTED  
Meaning: The printer is configured to use the context saving option (PCL  
SAVE and PS SAVE under the Memconfig Menu); however, due to a  
configuration change, the printer no longer has enough memory to support  
context saving.  
Action: None required. To restore context saving, add more memory to the  
printer. See “Memory Requirements” on page 3 for more information.  
CONTEXT SAVE CHANGE  
Meaning: The values for the PCL SAVE or PS SAVE items under the  
Memconfig menu have been changed.  
Action: Press the Continue/Enter key to accept the new values and  
continue printing.  
+ FORMAT DISK/- IGNORE DISK  
Meaning: You are powering up with an unformatted hard drive, or you  
selected the FORMAT DISK action on the Test Menu.  
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Action: Press the Value key to format the disk. Press the Shift and  
Value keys simultaneously to continue as if there were no hard drive  
installed.  
FLUSHING...  
Meaning: The printer is canceling a PCL5e or PostScript job.  
Action: None required.  
FORMATTING  
Meaning: The printer is formatting the hard drive.  
Action: None required.  
F/W xxxxxxx  
Meaning: Unknown message (xxxxxxx can be any alphanumeric value).  
Action: Power the printer off, wait ten seconds, and power the printer back  
on. If problems persist, call for technical support.  
I/O INITIALIZING  
Meaning: The network interface card is initializing.  
Action: Normally none. If the message remains on the display and nothing  
prints, and (a) you have an Ethernet or Token Ring card, and (b) you are  
using letter or A4 size paper, make sure your LAN cable is connected and  
the network card is seated.  
- IGNORE DISK/+ FORMAT DISK  
Meaning: You are powering up with an unformatted hard drive, or you  
selected the FORMAT DISK action on the Test Menu.  
Action: Press the Value key to format the disk. Press the Shift and  
Value keys simultaneously to continue as if there were no hard drive  
installed.  
IPDS COAX  
Meaning: The printer is receiving IPDS data through the coax interface.  
Action: None required.  
IPDS ETHERNET  
Meaning: The printer is receiving IPDS data through the Ethernet interface.  
Action: None required.  
IPDS OPTION ERROR  
Meaning: The printer has detected a problem in the IPDS module.  
Action: Call for service.  
IPDS TOKEN-RING  
Meaning: The printer is receiving IPDS data through the token-ring  
interface.  
Action: None required.  
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IPDS TWINAX  
Meaning: The printer is receiving IPDS data through the twinax interface.  
Action: None required.  
KEY NOT VALID  
Meaning: You pressed a key that is not valid.  
Action: Press another key. In some instances, you may need to press the  
Online key to use other keys such as the Menu key.  
MENU LOCKED  
Meaning: The system administrator has locked the menu by issuing a PJL  
command from a print job. You cannot change values on this menu.  
Action: None required.  
MRT COMPRESSION ACTIVE  
Meaning: The printer is compressing the page image it is currently printing.  
Action: None required.  
NEW VALUES AT NEXT BOUNDARY  
Meaning: You have taken the printer offline while a job was printing in  
order to change a menu value. The new value might not take affect until  
the next “job boundary.” Different data streams, in particular SCS, define  
job boundaries in different ways, so it may take a while for the new value  
to take effect.  
Action: None required. If problems occur, make sure you take the printer  
offline to change menu values only when no jobs are printing (the printer is  
in Ready state).  
NO BIN ACCESS WHEN IN MENUS  
Meaning: You pressed the Mailbox button while in a menu.  
Action: Press the Online key to leave the menu, then press the Mailbox  
button.  
NONIPDS COAX  
Meaning: The printer is receiving SCS or DSC/DSE data through the coax  
interface.  
Action: None required.  
NONIPDS TWINAX  
Meaning: The printer is receiving SCS data through the twinax interface.  
Action: None required.  
OFFLINE  
Meaning: The printer is offline.  
Action: Press the Online key to make the printer active.  
ONLINE HEX PRT  
Meaning: The printer is performing a hexadecimal dump.  
Action: None required.  
Appendix B. Printer Messages 193  
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OPEN BIN nn  
Meaning: You can now open Mailbox bin nn.  
Action: Open the bin.  
PAGES:nnnn  
Meaning: This is a response to the PAGE COUNT item on the Machine  
Info Menu, where nnnn is the number of pages the printer has printed.  
Action: None required.  
nn PASSWORD NOT VALID  
Meaning: You entered a Mailbox bin password that is not valid.  
Action: Enter a valid password.  
PCL ETHERNET  
Meaning: The printer is receiving PCL5e data through the Ethernet  
interface.  
Action: None required.  
PCL PARALLEL  
Meaning: The printer is receiving PCL5e data through the parallel  
interface.  
Action: None required.  
PCL TOKEN-RING  
Meaning: The printer is receiving PCL5e data through the token-ring  
interface.  
Action: None required.  
PLEASE WAIT  
Meaning: The printer is processing data and cannot immediately respond  
to a request.  
Action: Wait until the message clears. If the message remains and  
processing on the host appears to have stopped, power off the printer, wait  
ten seconds, and then power the printer on.  
POWER SAVER ON  
Meaning: The printer is in power-saving (sleep) mode and has temporarily  
shut off power to certain of its components. Power will be restored as  
soon as a job is submitted.  
Action: None required.  
PS PARALLEL  
Meaning: The printer is receiving PostScript data through the parallel  
interface.  
Action: None required.  
PS TOKEN-RING  
Meaning: The printer is receiving PostScript data through the token-ring  
interface.  
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Action: None required.  
PS ETHERNET  
Meaning: The printer is receiving PostScript data through the Ethernet  
interface.  
Action: None required.  
READY  
Meaning: The printer is ready to receive data.  
Action: None required.  
RECONFIGURING MEMORY  
Meaning: The printer has received a print job that requires it to adjust  
print settings for the current page.  
Action: No action is required. The printer reconfigures its memory  
settings to print the current page. Afterward, its settings revert to normal.  
See “Memory Requirements” on page 3 for more information.  
RESETTING PRINTER  
Meaning: The printer is resetting to its default values.  
Action: None required.  
RESTORING DEFAULTS  
Meaning: The printer is restoring the factory defaults for the printer.  
Action: None required.  
SWITCHING TO IPDS  
Meaning: The printer is switching to IPDS.  
Action: None required.  
SWITCHING TO PCL  
Meaning: The printer is switching to PCL5e.  
Action: None required.  
SWITCHING TO PS  
Meaning: The printer is switching to PostScript.  
Action: None required.  
WARMING UP  
Meaning: The printer is warming up. When it is warm, it displays the  
READY message.  
Action: None required. If the message seems to appear too frequently,  
change the value for the power-saving mode (or sleep mode) to a larger  
value. See “Changing the Power Savings (Sleep Mode) Interval” on  
page 18 for instructions on how to change the setting.  
Appendix B. Printer Messages 195  
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Error Messages  
The following error messages require operator intervention; they are listed numerically.  
02 TONER LOW  
Meaning: The toner in the printer cartridge is low.  
Action: Check the next several pages of printed output. If the print quality is  
acceptable, press the Continue/Enter key to clear the message. Ensure that a  
new toner cartridge is available. When the print quality becomes unacceptable,  
install the new toner cartridge (see “Changing the Toner Cartridge” on page 111).  
Note: If the print quality is unacceptable and you do not have a new toner  
cartridge, remove the old cartridge from the printer and gently rock it back and  
forth. This may temporarily improve the print quality of the old cartridge.  
04 TONER CART MISSING  
Meaning: The toner cartridge is either missing or is not in place.  
Action: Open the printer and make sure the toner cartridge is seated correctly. If  
you have not installed a toner cartridge, do so now.  
06 COVER OPEN  
Meaning: The top or rear cover of the printer is open.  
Action: Close the cover that is open.  
11 LOAD paper_size IN tray  
Meaning: The tray is out of paper or it contains the wrong size paper. The  
message identifies the size of paper (paper_size) and the tray (tray) that needs  
paper.  
Action: If the tray is empty, refill it. The printer resumes printing on its own.  
If the printer contains the wrong size paper, you have two choices: to use the  
current paper size, press the Continue/Enter key; otherwise, load the correct  
paper size into the bin.  
12 LOAD paper_size IN MANUAL  
Meaning: The auxiliary tray requires paper. The message indicates the required  
size (paper_size).  
Action: Place another sheet of paper or other media in the auxiliary tray and press  
the Continue/Enter key. If you receive this message and you do not want to use  
the manual printing function, set MANUAL to OFF on the Paper Menu. See  
“Paper Menu” on page 77.  
16 TRAY n MISSING  
Meaning: The paper tray is not closed or installed.  
Action: Open and close the tray. If you have not installed the tray, do so at this  
time.  
17 option OPTION ERROR  
Meaning: The option was detected previously, but is no longer detected.  
Action: Make sure that the option is installed correctly.  
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18 MAILBOX POWER  
Meaning: The Mailbox is not working.  
Action: The most common cause of this error is powering on the printer before  
powering on the mailbox option. Switch the power off to both the printer and the  
mailbox. Then switch on power to the mailbox. Then switch on power to the  
printer.  
20 PAPER JAM  
Meaning: Paper has jammed while exiting the printer.  
Action: See “20 PAPER JAM: Paper Exit Area” on page 58.  
21 PAPER JAM  
Meaning: Paper has jammed near one of the trays.  
Action: See “21 PAPER JAM: Paper Tray Area” on page 60.  
22 PAPER JAM  
Meaning: Paper has jammed in the duplex unit.  
Action: See “22 PAPER JAM: Duplex Unit Area” on page 63.  
23 PAPER JAM  
Meaning: Paper has jammed near the fuser.  
Action: See “23 PAPER JAM: Toner Cartridge Area” on page 68.  
24 PAPER JAM  
Meaning: Paper has jammed in the 500-sheet Offset Paper Output.  
Action: See “24 PAPER JAM: Offset Paper Output Bin” on page 70.  
25 MAILBOX JAM  
Meaning: Paper has jammed in the mailbox.  
Action: See “25 PAPER JAM: Mailbox” on page 71.  
29 OUTPUT FULL  
Meaning: The output bin is full.  
Action: Remove the output from the bin.  
29 CHECK BIN MAILBOX nn  
Meaning: A Mailbox bin is open or full.  
Action: Close or empty the bin.  
30 MEMORY OVERFLOW  
Meaning: Memory overflow. The printer has received more data than it can fit into  
its memory.  
Action: If the AUTOCONTINU item in the Config Menu is set to ON, printing  
resumes in thirty seconds. Otherwise, press the Continue/Enter key. Check the  
current page for errors. See “Memory Requirements” on page 3 for information on  
how much memory various options require.  
Appendix B. Printer Messages 197  
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31 MEMORY ALLOC ERROR  
Meaning: The printer cannot allocate the memory required to print a job.  
Action: If the AUTOCONTINU item in the Config Menu is set to ON, printing  
resumes in thirty seconds. Otherwise, press the Continue/Enter key. Check the  
current page for errors.  
40 MEMORY OPTION ERROR  
Meaning: A SIMM module is not properly seated in its slot or is in some other way  
defective.  
Action: Turn off the printer. Pull out the controller card. Reseat the SIMM module.  
If the message recurs after you restart the printer, call for service.  
41 NETWORK OPTION ERROR  
Meaning: The printer detected a network interface card in the top slot, but the  
card is not communicating.  
Action: Make sure the network card is properly installed and restart the printer.  
See “Installing a Network Interface Card” on page 136. If the message recurs,  
call for service.  
42 NETWORK OPTION ERROR  
Meaning: The printer detected a network interface card in the bottom slot, but the  
card is not communicating.  
Action: Make sure the network card is properly installed and restart the printer.  
See “Installing a Network Interface Card” on page 136. If the message recurs,  
call for service.  
43 PS OPTION ERROR  
Meaning: The printer has detected a problem in the PostScript module.  
Action: Reinstall the PostScript SIMM. See “Installing a SIMM” on page 130. If  
the message recurs, call for service.  
44 IPDS OPTION ERROR  
Meaning: The printer has detected a problem in the IPDS module.  
Action: Reinstall the IPDS SIMM. See “Installing a SIMM” on page 130. If the  
message recurs, call for service.  
45 OPTION ERROR  
Meaning: The printer has detected a problem in either the IPDS SIMM or the  
PostScript SIMM.  
Action: Reinstall the IPDS and PostScript SIMMs. See “Installing a SIMM” on  
page 130. If the message recurs, call for service.  
46 NETWORK OPTION ERROR  
Meaning: The printer has detected that two of the same network cards have been  
installed.  
Action: Remove one of the cards.  
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47 attachment OPTION ERROR  
Meaning: The indicated network interface card (attachment) is not communicating  
with the printer.  
Action: Reseat the network interface card.  
50 ERROR CALL FOR SERVICE  
Meaning: The fuser is overheating.  
Action: Turn off the printer for fifteen minutes and then turn on the printer. If the  
message recurs, call for service.  
51 ERROR CALL FOR SERVICE  
Meaning: A problem has occurred.  
Action: Call for service.  
52 ERROR CALL FOR SERVICE  
Meaning: The printer has detected an error in the print mechanism.  
Action: Call for service.  
53 ERROR CALL FOR SERVICE  
Meaning: The printer has detected a problem with the main motor.  
Action: Call for service.  
54 ERROR CALL FOR SERVICE  
Meaning: The printer has detected a problem in the duplex unit.  
Action: Make sure the duplex unit is installed correctly. Call for service if the  
problem continues.  
55 ERROR CALL FOR SERVICE  
Meaning: The printer has detected a problem with the fan.  
Action: Call for service.  
56 ERROR CALL FOR SERVICE  
Meaning: The printer has detected an error in the engine NVRAM.  
Action: Call for service.  
57 ERROR CALL FOR SERVICE  
Meaning: A problem has occurred.  
Action: Call for service.  
58 TRAY 1 ERROR CALL FOR SERVICE  
Meaning: The printer cannot detect TRAY1.  
Action: Call for service.  
61 ERROR CALL FOR SERVICE  
Meaning: The printer has detected an error in the ROM checksum.  
Action: Call for service.  
Appendix B. Printer Messages 199  
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62 ERROR CALL FOR SERVICE  
Meaning: The printer has detected an error in the DRAM.  
Action: Call for service.  
63 ERROR CALL FOR SERVICE  
Meaning: The printer has detected an error in the NVRAM (EEPROM).  
Action: Call for service.  
71 ERROR DISK  
Meaning: The printer has detected a problem with the hard drive.  
Action: Call for service.  
72 ERROR DISK  
Meaning: The printer has detected a problem with the hard drive.  
Action: Call for service.  
73 ERROR DISK  
Meaning: The printer has detected a problem with the hard drive.  
Action: Call for service.  
80 ADD MEMORY FOR IPDS  
Meaning: The printer requires more memory before it can process IPDS jobs.  
Action: Install more memory. See “Memory Requirements” on page 3 for  
information about IPDS memory requirements. See “Installing a SIMM” on  
page 130 for information about installing memory SIMMs.  
81 INSUFFICIENT MEMORY FOR IPDS  
Meaning: The printer does not have enough memory to process IPDS jobs.  
Action: Power off the printer, wait twenty seconds, and then power on the printer  
to clear memory. If the error happens again, you may need to install more  
memory. See “Memory Requirements” on page 3 for information about IPDS  
memory requirements. See “Installing a SIMM” on page 130 for information about  
installing memory SIMMs.  
82 HOST TIMEOUT  
Meaning: The coax network interface card has sent an Intervention Required  
message to the host. This error occurs when (a) the printer is OFFLINE for longer  
than the HLD TMEOUT setting in the Coax Setup Menu, or (b) the printer has  
been in an intervention required state (such as out of paper) for longer than the  
IRQ TMEOUT setting.  
Action: Solve the problem that caused the message (for example, press the  
ONLINE key to put the printer online, or add paper). To disable this error  
message, set the HLD TMEOUT and IRQ TMEOUT values in the Coax Setup  
Menu to 0.  
83 CX SEND STATE  
Meaning: Your coax host has placed your printer in “Send State” and is waiting for  
the printer to return a PA signal.  
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Action: Press the Continue/Enter key to clear the message. (You may need to  
press the key more than once.) Then do the following to send the PA signal.  
1. Press the Online key to take the printer offline.  
2. Press the Menu key until you see the Coax Setup Menu.  
3. Press the Item key until you see PA1 or PA2 (whichever signal you want to  
send).  
4. Press the Continue/Enter key to send the signal.  
5. Press the Online key to resume printing.  
Appendix B. Printer Messages 201  
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Appendix C. Specifications and Repackaging  
This chapter describes environmental and consumable information for purchasing of  
supplies. It also provides procedures for repackaging the printer for service or  
relocation.  
Printer Specifications  
Printing system  
Exposure system  
Resolution  
Electrophotography  
Semiconductor laser beam scanning  
600 dpi  
Warm-up time  
Low voltage  
Within 70 seconds after power on at 68 degrees F (20° C)  
100–127 Volts, 50/60 Hz  
Power consumption  
Operating  
Standby  
Idle  
330 watts (average)  
85 watts (average)  
30 watts (average)  
High voltage  
Noise level  
220–240 Volts, 50/60 Hz  
Power consumption  
Operating  
Standby  
Idle  
340 watts (average)  
85 watts (average)  
25 watts (average)  
Operating: 49.5 dBA  
Idle: 32 dBA  
Temperature  
Humidity  
Shipping: −20° to 40° C (−4° to 104° F)  
Shipping and storage: 15 to 85%  
Note: The shipping and storage humidity can be between 5 to 15% or 85  
to 95% for a maximum of 48 hours only.  
Operating and powered off: 15 to 85%  
Basic (with tray extended to legal size):  
Dimensions  
Width 442 mm (17.4 in.)  
Depth 468 mm (18.4 in.)  
Height 294 mm (11.6 in.).  
With trays extended to legal size, duplex unit, and 500-sheet output bin:  
Width 442 mm (17.4 in.)  
Depth 482 mm (19 in.)  
Height 664 mm (26.1 in.).  
With trays extended to legal size, duplex unit, and mailbox:  
Width 442 mm (17.4 in.)  
Depth 482 mm (19 in.)  
Height 904 mm (35.6 in.).  
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Clearance  
Weight  
Front — 660 mm  
Sides — 200 mm  
Back — 450 mm  
Basic (with tray extended to legal size):18.6 kg (40.9 lb.).  
With trays extended to legal size, duplex unit, and 500-sheet output bin:  
30.5 kg (67.1 lb.).  
With trays extended to legal size, duplex unit, and mailbox: 37.1 kg (81.6  
lb.).  
Cartridge Specifications  
Temperature for Storage  
Humidity for storage  
0° to 40° C (0° to 104° F)  
15 to 85%  
Note: The shipping and storage humidity can be between 5 to 15% or 85  
to 95% for a maximum of 48 hours only.  
Cartridge life  
10,000 images at 5% coverage on Letter-size paper. Depending on the  
type of printing you do, you can obtain double the page yield if you use  
the TonerMiser feature. For example, using the TonerMiser feature and a  
density setting of 3, you can expect an average cartridge life of 20,000  
images at 5% coverage. To use the TonerMiser feature, you can set the  
Config Menu QUALITY setting to ECONO, or select toner saver print  
quality mode from your printer driver. (Note that the driver setting will  
override the menu setting.)  
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Repackaging the Printer  
Important!  
If you intend to ship your printer for service or repairs, pack it in the original  
container. If you need a new shipping container, contact IBM technical support, or,  
in the U.S.A. and Canada, call 1-888-IBM-PRINT (1-888-426-7746).  
Also, make sure you complete and return the Repair Inventory Worksheet with your  
printer. See “Repair Inventory Worksheet” on page 211.  
Follow these procedures to repackage your printer for relocating or shipping.  
1. Switch the printer power off.  
2. Unplug the printer from the wall outlet.  
3. Remove the power cord from the back of the printer.  
4. Close the auxiliary tray.  
Appendix C. Specifications and Repackaging 205  
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5. Remove the following options from the printer (if installed):  
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
500-sheet paper tray  
250-sheet paper tray  
Offset paper output bin  
10-bin mailbox  
Envelope feeder  
6. Open the front cover and remove the toner cartridge.  
7. Place the toner cartridge inside a foil bag or the package that it came in. Keep the  
cartridge level during storage.  
Note: Do not ship the toner cartridge with the printer.  
8. Use the following steps to install the three orange/beige spacers at both ends of  
the transfer roller and to the left of the auxiliary tray pick roll at the locations shown  
by the arrows below:  
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a. Install the orange/beige spacer on top of the flanges at the left side of the  
transfer roller. Locate the “L” shaped upper portion of the spacer against the  
gray frame above the transfer roller. Pivot the spacer downward into place so  
that it clicks into place securely over the flange. Make sure the spacer is  
secure and that it holds the transfer roller stationary.  
b. Install the orange/beige spacer on top of the flanges at the right side of the  
transfer roller. Repeat Step a for the right side transfer roller location.  
Appendix C. Specifications and Repackaging 207  
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c. Install the flat orange/beige spacer to the left of the auxiliary tray pick roll so  
that the indented edge is secure against the bottom of the pick roll.  
9. Remove all paper from the printer tray.  
10. Press down on the bottom plate of the paper tray until it snaps into position. Insert  
the orange/beige spacer and place the tray back into the printer.  
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11. When you lift the printer, use the recessed grips located at the bottom of each side  
of the printer. Face the front of the printer to pick it up.  
Appendix C. Specifications and Repackaging 209  
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12. Place the printer back into its original packaging. Make sure to install the  
styrofoam packing shims as shown.  
13. Complete and include a copy of the Repair Inventory Worksheet with the printer.  
Make sure you note all of the printer options that are still installed on the printer.  
See “Repair Inventory Worksheet” on page 211.  
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Repair Inventory Worksheet  
Important!  
Please make a copy of this worksheet and include it with your printer if you need to  
ship your printer for repairs. Shipping your printer without this worksheet may delay  
repairs.  
Customer Information  
Customer name  
_________________________________________  
_________________________________________  
_________________________________________  
_________________________________________  
_________________________________________  
Customer contact  
Telephone  
Machine type  
Serial number  
Inventory Checklist  
Please check all of the options that you are returning with your printer.  
___ Duplex unit  
___ 500-sheet feeder  
___ 500-sheet feeder assembly  
___ 250-sheet paper tray  
___ 500-sheet paper tray  
___ 500-sheet offset catch tray  
___ 10-bin mailbox  
___ 75-envelope tray  
___ Token Ring NIC (network card)  
___ Ethernet NIC (network card)  
___ IPDS SIMM  
___ Coax card  
___ Twinax card  
___ Hard drive  
___ BASE PCL code SIMM  
___ 4MB DRAM  
___ 8MB DRAM  
___ 16MB DRAM  
___ 32MB DRAM  
___ 2MB Flash SIMM  
___ 4MB Flash SIMM  
___ Adobe PostScript SIMM  
Appendix C. Specifications and Repackaging 211  
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Appendix D. Print Quality Problems  
Print Is Too Light  
Possible Causes  
Actions You Should Take  
Print Sample  
Economy mode is set on  
Make sure economy mode is not set.  
See “Configuration (Config) Menu” on  
page 81.  
Density is set too low  
Make sure that the density is not set  
to a value less than 6. Reset it to a  
higher value if necessary. See  
“Configuration (Config) Menu” on  
page 81.  
There is moisture in the  
paper  
Load fresh, dry paper  
The toner cartridge is low  
on toner  
Replace the toner cartridge with a  
new one  
The toner cartridge is  
damaged  
Replace the toner cartridge with a  
new one  
Toner Spots on the Print  
Possible Causes  
Actions You Should Take  
Print Sample  
Paper does not meet  
specification  
Use recommended paper  
The toner cartridge is  
damaged  
Replace the toner cartridge with a  
new one  
Copyright IBM Corp. 1996, 1997  
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Repetitive Marks on the Print  
Possible Causes  
Actions You Should Take  
Print Sample  
The paper path is  
contaminated  
Print several blank sheets of paper to  
clear out the contamination  
The toner cartridge is  
damaged  
Replace the toner cartridge with a  
new one  
Random Deletions or Light Areas on the Print  
Possible Causes  
Actions You Should Take  
Print Sample  
There is moisture in the  
paper  
Load fresh, dry paper  
Paper does not meet  
specification  
Use recommended paper  
The toner cartridge seal is  
still in place  
Remove the toner cartridge seal  
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Vertical Marks on the Print  
Possible Causes  
Actions You Should Take  
Print Sample  
The toner cartridge is  
damaged  
Replace the toner cartridge with a  
new one  
Vertical Bands of Deletions or Light Areas on the Print  
Possible Causes  
Actions You Should Take  
Print Sample  
The toner cartridge is not  
installed correctly  
Reinstall the toner cartridge  
The toner cartridge is  
damaged  
Replace the toner cartridge with a  
new one  
Appendix D. Print Quality Problems 215  
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Entire Print is Black  
Possible Causes  
Actions You Should Take  
Print Sample  
The toner cartridge is  
damaged  
Replace the toner cartridge with a  
new one  
The printer power supply  
has failed  
Call for service  
Entire Print Is Blank  
Possible Causes  
Actions You Should Take  
Print Sample  
The toner cartridge seal is  
in place  
Remove the toner cartridge seal  
There was a multiple sheet  
feed  
Fan the paper  
The toner cartridge is low  
on toner  
Replace the toner cartridge with a  
new one  
The toner cartridge is  
damaged  
Replace the toner cartridge with a  
new one  
The printer power supply  
has failed  
Call for service  
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White Spots Within Black Image Area  
Possible Causes  
Actions You Should Take  
Print Sample  
Paper does not meet  
specification  
Use recommended paper  
The toner cartridge is  
damaged  
Replace the toner cartridge with a  
new one  
Printed Image Rubs Off or Smears  
Possible Causes  
Actions You Should Take  
Print Sample  
There is moisture in the  
paper  
Load fresh, dry paper  
Paper does not meet  
specification  
Use recommended paper  
The front cover is not fully  
closed  
Close the front cover. Make sure the  
side latches are securely locked  
The fuser is not functioning  
properly  
Consider replacing the usage kit. See  
“Changing the Usage Kit” on  
page 117  
Appendix D. Print Quality Problems 217  
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The Print Is Damaged  
Possible Causes  
Actions You Should Take  
Print Sample  
Paper does not meet  
specification  
Use recommended paper  
There is excessive  
moisture in the paper  
Load fresh, dry paper  
Load fresh, dry paper  
Damaged paper has been  
loaded in the paper tray  
The Printed Image Is Blurred  
Possible Causes  
Actions You Should Take  
Print Sample  
Paper does not meet  
specification  
Use recommended paper  
There is moisture in the  
paper  
Load fresh, dry paper  
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Glossary  
The following terms are defined as they are used in  
Network Printer 17 documentation. If you do not find the  
term you need, refer to the index or to the IBM  
Dictionary of Computing, ZC20-1699 or the IBM  
Dictionary of Printing, G544-3973. A  
binder holes. A series of holes or slots punched at set  
intervals that allows the form to be inserted in a  
loose-leaf or ring binder.  
binding. An item in the Paper Menu that specifies, for  
duplex sheets, which edge should be used for binding.  
LONG binding assumes the sheets will be bound along  
the long edge of the paper, SHORT binding assumes  
the sheets will be bound along the short edge of the  
paper.  
A4-size paper. Paper that is 210 by 297 mm  
A5-size paper. Paper that is 148.5 by 210 mm  
A6-size paper. Postcard stock that is 105 by 148 mm  
bitmapped font. A font in which each character is  
defined by a raster bitmap.  
adhesive label. Special-application material; typically  
consists of paper labels coated on one side with an  
adhesive mixture temporarily affixed to backing material.  
bond (paper). Paper formulated with at least 80%  
wood pulp. Bond-paper forms work best in the Network  
Printer 17.  
ASCII. American National Standard Code for  
Information Interchange. The standard code, using a  
coded character set consisting of 7-bit coded characters  
(8 bits including parity check), that is used for  
information interchange among data processing systems,  
data communication systems, and associated  
equipment. The ASCII set consists of control characters  
and graphic characters.  
buffer. A routine or storage used to compensate for a  
difference in rate of flow of data, or time of occurrence of  
events, when transferring data from one device to  
another.  
character set. (1) A finite set of different characters  
that is complete for a given purpose; for example, the  
character set in ISO Standard 646, “7-bit Coded  
Character Set of Information Processing Interchange.”  
(2) A group of characters used for a specific reason; for  
example, the set of characters a printer can print.  
Autocontinue. A function activated in the Config Menu  
that determines if the printer should resume printing  
without waiting for operator responses to certain types of  
errors. Examples of the types of errors that use this  
function are insufficient memory to print a complex page  
or a request to load paper (where printing can continue  
using a different size of paper than was specified for the  
job).  
coated paper. Paper that has had a surface coating  
applied to produce smoothness.  
coax attachment. A coaxial attachment to the System  
auxiliary tray. The paper source on the front of the  
Network Printer 17 that can accept transparencies,  
paper-backed labels, envelopes, and card stock as well  
as paper. Its capacity is 100 sheets. A setting in the  
Paper Menu determines if paper is fed automatically or  
manually from the auxiliary tray.  
370.  
coaxial. A cable consisting of one conductor, usually a  
small copper tube or wire, within and insulated from  
another conductor of larger diameter, usually copper  
tubing or copper braid.  
code page. A font library of hexadecimal identifiers to  
B5-JIS size paper. Paper that is 182 mm by 257 mm  
graphic characters.  
(7.17 in. by 10.12 in.).  
configuration. (1) The arrangement of a computer  
system or network as defined by the nature, the number,  
and the chief characteristics of its functional units. More  
specifically, the term configuration may refer to a  
hardware configuration or a software configuration. (2)  
The devices and programs that make up a system,  
subsystem, or network.  
B5-ISO size paper. Paper that is 176 mm by 250 mm  
(6.93 in. by 9.84 in.).  
beaconing. A signal repeatedly displayed on a Token  
Ring card when the card detects a problem.  
Copyright IBM Corp. 1996, 1997  
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connector. A means of establishing electrical flow.  
cut-sheet paper. Paper that is cut into sheets.  
forms. The material on which output data is printed,  
such as paper or adhesive labels. See preprinted form.  
forms path. The entire route that forms travel during  
processing. The forms path usually begins where the  
forms are loaded and ends at the stacker. Synonym for  
paper path.  
data stream. (1) All data transmitted through a data  
channel in a single read or write operation. (2) A  
continuous stream of data elements being transmitted, or  
intended for transmission, in character or binary-digit  
form, using a defined format.  
fuse. To use heat and pressure to blend toner onto  
forms to make a permanent bond.  
default. An alternative value, attribute, or option that is  
assumed when none has been specified.  
fuser. The assembly that bonds the toned image to the  
paper, using heat and pressure.  
diagnostic. Pertaining to the detection and isolation of  
errors in programs and faults in equipment.  
graphic. A symbol produced by a process such as  
handwriting, drawing, or printing. See also vector  
graphics.  
disable. To make non-functional. Contrast with enable.  
DRAM. Dynamic random-access memory.  
graphic character. A character that is normally  
represented by a graphic, independent of code points or  
fonts. A graphic character is often in the form of a  
spatial arrangement of adjacent or connected strokes;  
for example, a letter or digit.  
dry ink. The material that forms the image on the  
paper. Synonymous with toner.  
DSC. 3270 Information Display System data-stream  
compatibility.  
hard drive. A standalone disk drive that reads and  
writes data on rigid disks and can be attached to a port  
on the printer. Synonymous with fixed disk drive, hard  
disk drive.  
DSE. Data switching exchange.  
duplex printing. Printing on both sides of a sheet of  
paper. Synonym for two-sided printing. Contrast with  
simplex printing.  
Hewlett-Packard Printer Command Language  
(HP-PCL). A data stream used for printing on  
Hewlett-Packard laser printers and compatible printers.  
Ethernet. A 10-megabit baseband local area network  
that allows multiple stations to access the transmission  
medium at will without prior coordination, avoids  
contention by using carrier sense and deference, and  
resolves contention by using collision detection and  
transmission. Ethernet uses carrier sense multiple  
access with collision detection (CSMA/CD).  
host system. (1) The primary or controlling computer  
in a multiple-computer installation. (2) A computer used  
to prepare programs for use on another computer or on  
another data-processing system; for example, a  
computer used to compile, link edit, or test programs to  
be used on another system.  
flash memory. A type of random-access storage that  
preserves its contents when power is removed from it.  
image. (1) A string of picture elements organized in  
scan lines to represent the contrasting portions of a  
picture. (2) A likeness or imitation of an object. (3) In  
this printer, an image comprises a string of pels  
organized in scan lines to represent the contrasting  
portions of a picture. The image may consist of any  
data stored as a raster pattern. The term image is  
interchangeable with impression and is printed on one  
side of a sheet of paper. See also impression.  
folio. 8.5 x 13 in. paper. Also called Legal 13.  
font. (1) A family or assortment of characters of a given  
size and style; for example, 9-point Bodoni modern. A  
font has a unique name and may have a registry  
number. (2) A font is data used to create an image of  
each graphic character; for example, a raster pattern.  
impression. An implied or physical page. Used when  
calculating the reduction of printer output caused by  
switching the printer between duplex and simplex modes  
or upper and lower paper supplies. See also image.  
format. (1) The arrangement or layout of data on a  
data medium. (2) The size, style, type of page, margins,  
printing requirements, and so on, of a printed page.  
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Intelligent Printer Data Stream. An architected  
host-to-printer data stream that contains both data and  
controls defining how the data (text, image, graphics,  
and bar code) is to be presented. IPDS provides a  
device-independent interface for controlling and  
managing all-points addressable printers.  
offline. Not connected to an installed and enabled  
attachment. Contrast with online.  
offset stacking. The jogged stacking of output media  
in the output stacker so that jobs protrude from the  
balance of the stack to give physical identification.  
online. Connected to an installed and enabled  
attachment. Contrast with offline.  
interface. A shared boundary. An interface might be a  
hardware component to link two devices or it might be a  
portion of storage or registers accessed by two or more  
computer programs.  
orientation. The number of degrees an object is  
rotated relative to a reference; for example, the  
orientation of an overlay relative to the page point of  
origin. See also text orientation.  
IPDS. See Intelligent Printer Data Stream.  
intervention. An unexpected condition that requires  
output bin. The part of the Network Printer 17 where  
user intervention to clear it, for example, out of toner.  
the printed sheets are collected.  
ISO sizes. Pertaining to a set of paper sizes selected  
from those standardized by the International  
Organization for Standardization (ISO) for use in data  
processing.  
outline font. A font whose graphic character shapes  
are defined by mathematical equations rather than by  
raster patterns. Contrast with raster font.  
overrun condition. Loss of data because a receiving  
device is unable to accept data at the rate it is  
transmitted.  
jam. In a printer, a condition where forms have become  
blocked or wedged in the forms path so the printer  
cannot operate.  
page. A collection of information bound by the  
beginning page control and its associated end control. A  
page of printing is one side of a sheet of paper or form.  
See also logical page and physical page.  
JIS. Japanese Industry Standards. Used in reference  
to paper standards for size.  
landscape orientation. Text and images that are  
printed parallel to the longer side of the forms. Contrast  
with portrait orientation.  
paper path. The entire route that forms travel while  
they are being processed. The paper path usually  
begins where the forms are loaded and ends at the  
stacker.  
laser (light amplification by stimulated emission of  
radiation). A device that emits a beam of coherent  
light.  
parallel port. An access point through which a  
computer transmits or receives data that consists of  
several bits sent simultaneously on separate wires.  
legal-size paper. Paper that is 216 mm x 356 mm (8.5  
in. x 14.0 in.).  
letter-size paper. Paper that is 216 mm x 279 mm (8.5  
PCL5e. Hewlett-Packard's Printer Command Language,  
in. x 11.0 in.).  
a data stream used for printing.  
logical page. The print on the page, such as  
composed text, graphics, and fonts within defined  
margins. See also page. Contrast with physical page.  
pel (picture element). (1) An element of a raster  
pattern; a point where a toned area on the  
photoconductor may appear. (2) On an  
all-points-addressable output medium, each pel is an  
addressable unit. On a row-column addressable output  
medium, the only pel addressable is the beginning of a  
character cell.  
MRT compression. Memory Reduction Technology  
algorithms to compress printed pages into smaller  
memory space.  
network interface cards. Optional features that allow  
the printer to attach to computer networks. The printer  
can have up to two network interface cards installed,  
allowing it to communicate with two networks.  
physical page. The form on which the printer is  
printing, such as an 8-1/2 x 11-inch sheet of paper. See  
also page. Contrast with logical page.  
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pitch. A unit of measurement for the width of a printed  
character. It identifies the number of graphic characters  
per inch; for example, 10-pitch has ten graphic  
characters per inch. Uniformly spaced fonts are  
measured in pitches. Contrast with point.  
raster font. A font in which each character is defined  
by a raster bitmap.  
raster pattern. A series of picture elements (pels)  
arranged in scan lines to form an image.  
raster scan. A technique of generating or recording the  
elements of an image by a line-by-line sweep across the  
entire output medium.  
point. A unit of measurement for describing type sizes.  
There are 12 points to a pica, about 72 points to an  
inch.  
resident font. Those font data sets that are resident  
within the printer. They usually reside on the printer disk  
media (diskette or hard disk). These font sets are  
usually commonly used fonts. Having them resident  
reduces font load time. These fonts may also be used  
during offline testing of the printer.  
point of origin. The location of the first print position  
on a logical page. The point of origin is usually stated in  
terms of X and Y coordinates. The point of origin used  
by a printer can be affected by factors such as printable  
area and forms orientation.  
portrait orientation. Pertaining to a display or hard  
copy with greater height than width. Contrast with  
landscape orientation.  
scalable font. A font whose graphic characters are  
represented by mathematical equations and can be  
sized to different heights.  
PostScript. (1) A page description language with  
interactive graphics capabilities that was developed by  
Adobe Systems, Inc. (2) An interpretive programming  
language that describes the appearance of text,  
graphical shapes, and sampled images on a printed  
page by defining a print file format that is the interface  
between document composition applications and raster  
printing devices.  
SCS. See SNA character string.  
SIMM. Single inline memory module.  
simplex printing. Printing on one side of a sheet of  
paper. Contrast with duplex printing.  
SNA character string. In SNA, a character string  
composed of EBCDIC controls, optionally intermixed with  
end-user data, that is carried within a request/response  
unit.  
preprinted form. A sheet of forms containing a  
preprinted design of constant data with which variable  
data can be combined. See also forms.  
skew. Refers to the paper going through the paper  
path at a slight angle. This will cause the printing lines  
to not be aligned properly.  
Print-Error Marker (PEM). Small, black, rectangular  
marks that indicate incorrectly placed data in the valid  
printable area.  
stacker. A device used to hold paper or forms that  
have been printed; the output device of a printer.  
print position. The physical positions of the characters  
constituting a print line relative to the form.  
storage. (1) The retention of data in a storage device.  
(2) In word processing, a unit into which recorded text  
can be entered, in which it can be retained and  
processed, and from which it can be retrieved. (3) A  
device, or part of a device, that can retain data.  
print quality. The quality of printed output relative to  
existing standards and in comparison with jobs printed  
earlier.  
print surface. The side of a form that receives the  
printed image.  
symbol set. In PCL5e, a particular assignment of  
hexadecimal identifiers to graphic characters.  
raster. (1) In computer graphics, a predetermined  
pattern of lines that provides uniform coverage of a  
display space. (2) The coordinate grid that divides the  
display area of a display device. (3) In the Network  
Printer 17, an on/off pattern of electrostatic images  
produced by the laser print head under control of the  
character generator.  
text orientation. The position of text as a combination  
of print direction and baseline direction. See also  
orientation.  
throughput. A measure of the amount of work  
performed by the printer over a period of time, for  
example, number of jobs per day.  
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token ring. A network with a ring topology that passes  
tokens from one attaching device to another, for  
example, the IBM Token-Ring Network.  
diameter, usually copper tubing or copper braid. This  
type of cable is often used to attach printers to an  
AS/400 system.  
toner. (1) In a document-printing machine,  
two-sided printing. Printing on both sides of a sheet of  
paper. Synonymous with duplex printing. Contrast with  
simplex printing.  
image-forming material used in electrostatic processes.  
(2) A supply item for the printer. The black powder used  
for printing images. Synonymous with dry ink.  
valid printable area. The area represented by the  
intersection of the physical page and the current logical  
page. You can use the VPA CHK item on the IPDS  
Menu to specify if attempts to print outside this area  
cause errors to be reported to the host.  
toner density. The amount of toner dispersed over a  
specified area. Higher toner density yields darker print;  
lower toner density produces lighter print.  
trailing edge. The trailing edge of the paper is the  
edge of the paper that proceeds into the printer last as it  
is fed from one of the paper supplies.  
vector graphics. Computer graphics in which display  
images are generated from display commands and  
coordinate data. See also graphic. Contrast with raster  
pattern.  
twinax attachment. A twinaxial attachment to the  
AS/400.  
xerographic paper. A paper that is manufactured  
specifically for the xerographic process, in which key  
paper qualities are carefully controlled.  
twinaxial. A cable consisting of two conductors, usually  
small copper tubes or wires insulated from each other,  
within and insulated from another conductor of larger  
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Index  
automatic print orientation  
coax SCS 94  
twinax SCS 97  
AUX  
Numerics  
100-sheet auxiliary tray  
See auxiliary tray  
250-sheet tray  
Coax SCS Menu item 93  
Paper Menu item 78  
Twinax SCS Menu item 96  
auxiliary tray  
adjusting paper size 26  
guidelines for selecting paper 25  
loading paper 25  
location  
500-sheet tray  
1
adjusting paper size 31  
defining paper size 54, 78  
loading envelopes 32  
loading paper 30  
adjusting paper size 38  
guidelines for selecting paper 36  
installing 144  
location  
1
loading paper 36  
paper sizes supported 22  
selecting as default 77  
location  
1
paper supported 144  
removing 156  
setting manual feeding on or off 78  
stacking two 147  
B
B5-size paper  
A
See paper  
A4-size paper  
See paper  
BI-DI, Parallel Menu item 84  
bi-directional communications, parallel port 84  
BIN FULL, Mailbox Menu item 80  
BIN, Mailbox Menu item 80  
binding margins  
A5-size paper  
See paper  
Acrobat PDF files, Adobe  
address  
6
left, coax 95  
gateway address, changing 180  
IP address, changing 180  
IPDS port, setting for twinax 101  
locally administered MAC address, changing 181  
SCS port, setting for twinax 100  
subnet mask, changing 180  
top, coax 95  
BINDING, Paper Menu item 78  
bins  
clearing jams 70  
location  
1
output at wrong one 184  
selecting default 53, 77  
blinking lights  
See indicator lights  
boxes in message display area 183  
BUFFERSIZE  
adjusting  
250-sheet tray paper size 26  
500-sheet tray paper size 38  
auxiliary tray paper size 31  
envelope sizes 43  
Adobe Acrobat PDF files, obtaining  
APO  
6
Coax Setup Menu item 99  
Twinax Setup Menu item 101  
BUSY TMEOUT, Coax Setup Menu item 98  
buttons, operator panel  
Coax SCS Menu item 94  
Twinax SCS Menu item 97  
Attention indicator light  
8
See keys, operator panel  
AUTO FUNCTION, Coax DSC/DSE Menu item 103  
AUTOCONTINU, Config Menu item 81  
autocontinue function 81  
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configuring (continued)  
twinax 100  
twinax SCS 96  
contacting support 183  
C
CANCEL CX HEX, Test Menu item 76  
CANCEL ONLN HEX, Test Menu item 76  
Cancel Print key 10  
context saving  
4
CANCEL TX HEX, Test Menu item 76  
canceling print jobs 16  
card stock, selecting 22  
CASE, Coax SCS Menu item 94  
changing Mailbox bin passwords 51  
changing the usage kit 117  
changing toner 111  
Continue indicator light  
Continue/Enter key 10  
CONTINUOUS TEST, Test Menu item 75  
controller card  
inserting 134  
installing 129  
COPIES  
8
characters per inch  
for PCL5e jobs 85  
See CPI  
for PostScript jobs 88  
PCL Menu item 85  
PS Menu item 88  
cleaning the printer 125  
clearance, printer 204  
clearing paper jams  
CPI  
duplex unit area 63  
Mailbox 71  
offset paper output bin 70  
paper exit area 58  
Coax SCS Menu item 94  
Twinax SCS Menu item 97  
CR AT MPP+1, Coax DSC/DSE Menu item 102  
CX HEX PRT, Test Menu item 76  
paper tray area 60  
toner cartridge area 68  
coax attachment, installing 135  
Coax DSC/DSE Menu 102  
Coax SCS Menu 93  
Coax Setup Menu 98  
CODE PAGE  
Coax SCS Menu item 95  
Twinax SCS Menu item 97  
code pages  
specifying for Coax SCS 95  
specifying for IPDS 105  
specifying for Twinax SCS 97  
CONFIG PAGE, Test Menu item 75  
Configuration (Config) Menu 81  
configuration page, printing 13  
configuring  
D
data stream  
darker print, setting 18  
selecting for Ethernet attachment 91  
selecting for parallel attachment 84  
selecting for token ring attachment 89  
DEF CD PAG, IPDS Menu item 105  
DEF CPI, IPDS Menu item 105  
DEFAULT FGID, IPDS Menu item 105  
defaults, restoring 76  
density, changing toner 18  
DENSITY, Config Menu item 81  
dimensions, printer 203  
disabling Mailbox bin passwords 49  
downloading fonts and overlays using NPRU  
DRAM  
5
coax 98  
coax DSC/DSE 102  
coax SCS 93  
Ethernet attachment 91  
IPDS defaults 104  
paper settings 77  
parallel attachment 84  
PCL5e defaults 85  
PostScript defaults 88  
printer network addresses 179  
printer settings 81  
installing 128  
requirements  
drawers, paper  
stacking 147  
uncoupling 159  
drivers  
See printer drivers  
dumps  
3
coax 76  
online 76  
twinax 76  
token-ring attachment 89  
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duplex printing  
envelopes (continued)  
duplex setting ignored 185  
specifying layout (BINDING) 78  
specifying the printer default 16, 55  
turning on or off 79  
duplex unit  
size 32  
supported for envelope feeder 174  
weight 32  
environmental specifications 203  
ENVSIZE, Paper Menu item 78  
error log, displaying 109  
ERROR LOG, Machine Info Menu item 109  
errors  
messages, complete listing 196  
printing PostScript 88  
setting autocontinue mode 81  
Ethernet  
clearing jams 63  
installing 140  
paper supported 140  
removing 142  
DUPLEX, Paper Menu item 79  
dynamic random access memory  
See DRAM  
configuring network addresses 179  
network card, installing 135  
Ethernet Menu 91  
E
executive-size paper  
EAB, Coax Setup Menu item 99  
EARLY COMPL  
See paper  
extended attribute buffer, coax 99  
Coax Setup Menu item 99  
IPDS Menu item 108  
early print completion  
coax 99  
IPDS 108  
EDGE-EDGE  
F
FACTORY DEFAULT, Test Menu item 76  
factory defaults, restoring 76  
features  
Coax Setup Menu item 99  
IPDS Menu item 108  
PCL Menu item 86  
optional  
optional, installing 127  
standard  
2
Twinax Setup Menu item 101  
ejecting stored PCL5e pages 16  
EMULATION, IPDS Menu item 105  
enabling Mailbox bin passwords 47  
entering passwords for Mailbox 45  
envelope feeder  
1
FF DATA, Coax DSC/DSE Menu item 103  
FF LAST, Coax DSC/DSE Menu item 103  
FF VALID, Coax DSC/DSE Menu item 103  
flash memory, installing 128  
FNTSRC, PCL Menu item 86  
folio-size paper  
envelopes supported 174  
guidelines for selecting 40  
installing 174  
See paper  
FONT SUB, IPDS Menu item 108  
FONTNUM, PCL Menu item 86  
fonts  
loading envelopes 40  
location  
1
removing 177  
downloading using NPRU  
IPDS list 75  
IPDS resident default 105  
IPDS substitution 108  
5
selecting as default 77  
selecting envelope size 54, 78  
sizes supported 22  
envelopes  
PCL5e default (FONTNUM) 86  
PCL5e list 75  
PCL5e source (FNTSRC) 86  
PostScript list 75  
adjusting size using Paper Menu 43  
capacity 32  
guidelines for selecting 32  
loading 24  
printing IPDS 17  
loading into auxiliary tray 32  
selecting 22  
selecting size 54, 78  
printing PCL5e 17  
printing PostScript 17  
wrong type selected 185  
Index 227  
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form length for PCL5e jobs 86  
FORM, PCL Menu item 86  
FORMAT DISK, Test Menu item 76  
formatting hard drive 76  
frequent page jams 188  
fuser  
inventory worksheet 211  
IP ADDRESS  
Ethernet Menu item 91  
setting from operator panel 180  
Token Ring Menu item 89  
IPDS  
installing new units 120  
removing used unit 117  
usage page count 109  
buffer size, coax 99  
buffer size, twinax 101  
code page 105  
FUSER CTR, Machine Info Menu item 109  
default font 105  
emulation mode 105  
font list 75  
IPDS Menu 104  
memory requirements  
page format 107  
page protection 104  
printing fonts list 17  
printing problems 186  
selecting for Ethernet attachment 91  
selecting for token ring attachment 89  
SIMM option, installing 128  
G
3
GAA  
See MAC ADDRESS  
GATEWAY ADDRESS  
Ethernet Menu item 92  
setting from operator panel 180  
Token Ring Menu item 90  
getting more supplies 111  
globally administered address  
See MAC ADDRESS  
guidelines for envelopes 40  
twinax address 101  
valid printable area checking 106  
IPDS ADDR, Twinax Setup Menu item 101  
IPDS Menu 104  
IPDS PORT, IPDS Menu item 108  
IRQ TMEOUT, Coax Setup Menu item 98  
Item key 10  
H
hard drive  
formatting 76  
installing 132  
help line  
J
jams  
See technical support  
help support, contacting 183  
hex dumps 76  
JAMRECOVERY, Config Menu item 81  
See paper jams  
HLD TMEOUT, Coax Setup Menu item 98  
humidity  
printer specification 203  
toner cartridge 204  
humidity specification 203  
K
keys, operator panel  
Cancel Print key 10  
Continue/Enter key 10  
Item key 10  
I
Menu key 10  
indicator lights  
Online key 10  
Page Eject key 10  
Shift key 11  
description of  
input trays  
See trays  
8
Value key 11  
installing new fuser unit 120  
installing new transfer roller 124  
internet protocol address  
See IP ADDRESS  
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Machine Information Menu 109  
L
macros, downloading  
Mailbox  
5
LAA  
See MAC ADDRESS  
changing bin passwords 51  
clearing jams 71  
disabling bin passwords 49  
enabling bin passwords 47  
installing 167  
paper supported 167  
removing 172  
removing prints from bins 44  
using 44  
labels, selecting 22  
landscape orientation for PCL5e 85  
Language Menu 110  
language, changing 19  
layout, page  
See orientation, page  
LBM, Coax SCS Menu item 95  
LEDs  
See indicator lights  
left margin, coax SCS 95  
legal-size paper  
See paper  
letter-size paper  
using password to access bins 45  
Mailbox Menu 80  
maintaining the printer 111  
manual paper feeding from auxiliary tray 78  
MANUAL, Paper Menu item 78  
margins  
See paper  
letterhead paper, loading 24  
lighter print, setting 18  
LINE SPACING, Coax SCS Menu item 94  
line speed, setting for token ring network card 136  
lines-per-inch  
left, coax SCS 95  
top, coax SCS 95  
maximum page length, coax SCS 94  
maximum print position, coax SCS 94  
memory  
See LPI  
installing 128  
lines-per-page for PCL5e jobs 86  
loading  
requirements  
Memory Configuration (Memconfig) Menu 83  
Menu key 10  
3
envelopes 24  
envelopes into auxiliary tray 32  
envelopes into envelope feeder 40  
letterhead paper 24  
paper 24  
menus  
changing language 19  
Coax DSC/DSE Menu 102  
Coax SCS Menu 93  
Coax Setup Menu 98  
Configuration (Config) Menu 81  
Ethernet Menu 91  
paper in 250-sheet tray 25  
paper in auxiliary tray 30  
paper into 500-sheet trays 36  
prenumbered forms 24  
preprinted paper 24  
prepunched paper 24  
locally administered MAC address  
See MAC ADDRESS  
lost pages 185  
IPDS Menu 104  
Language Menu 110  
Machine Information Menu 109  
Mailbox Menu 80  
Memory Configuration (Memconfig) Menu 83  
navigating 12  
LPI  
overview 73  
Coax SCS Menu item 94  
Twinax SCS Menu item 96  
Paper Menu 77  
Parallel Menu 84  
PCL Menu 85  
PS Menu 88  
M
Test Menu 75  
MAC ADDRESS  
Token Ring Menu 89  
Twinax SCS Menu 96  
Twinax Setup Menu 100  
using 12  
Ethernet Menu item 92  
setting from operator panel 181  
Token Ring Menu item 90  
Index 229  
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messages  
complete listing 191  
most common  
optional features, installing (continued)  
hard drive 128  
9
installing 127  
misers (see QUALITY, Config Menu item) 82  
MPL, Coax SCS Menu item 94  
MPP, Coax SCS Menu item 94  
network interface card 135  
offset output bin 161  
SIMMs 128  
optional Mailbox feature  
See Mailbox  
ordering supplies 111  
orientation, page  
N
navigating menus 12  
network addresses, configuring 179  
network interface card  
installing 136  
for coax SCS 93  
for PCL5e (landscape or portrait) 85  
for twinax SCS 96  
ORIENTATION, PCL Menu item 85  
output bins  
types supported 135  
Network Printer Manager Utility  
Network Printer Resource Utility  
5
5
See bins  
OUTPUT, Paper Menu item 77  
NL AT MPP+1, Coax DSC/DSE Menu item 103  
noise specification 203  
NPM  
overlays, downloading  
5
See Network Printer Manager Utility  
NPRU  
See Network Printer Resource Utility  
numbering paper trays 79  
P
PA1, Coax Setup Menu item 99  
PA2, Coax Setup Menu item 99  
packing the printer 205  
page count, displaying 109  
PAGE COUNT, Machine Info Menu item 109  
O
Page Eject indicator light  
Page Eject key 10  
8
obtaining supplies 111  
Offset Paper Output Bin  
clearing jams 70  
installing 161  
page length maximum, coax SCS 94  
page orientation  
See orientation, page  
page protection  
location  
removing 165  
1
for IPDS jobs 104  
offset tray, removing 165  
for PCL5e jobs 85  
ONLINE HEX PRINT, Test Menu item 76  
for PostScript jobs 88  
memory requirements  
PAGE, IPDS Menu item 107  
PAGEPROT  
IPDS Menu item 104  
PCL Menu item 85  
PS Menu item 88  
pages lost after jam 185  
PAGESIZE, PCL Menu item 85  
panel  
Online indicator light  
Online key 10  
operator panel  
8
3
changing language 19  
common messages  
9
indicator lights  
keys 10  
8
location  
menu overview 73  
navigating menus 12  
overview  
1
See operator panel  
paper  
7
optional features, installing  
10-bin Mailbox 167  
500-sheet tray 144  
duplex unit 140  
clearing jams 57  
loading 24  
loading into 250-sheet tray 25  
loading into 500-sheet tray 36  
envelope feeder 174  
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paper (continued)  
PCL5e (continued)  
loading into auxiliary tray 30  
orientation, portrait or landscape for PCL5e 85  
selecting 22  
page size 85  
PCL Menu 85  
portrait or landscape 85  
print copies 85  
sizes supported 22  
sources 22  
printing fonts list 17, 75  
printing stored PCL5e pages 16  
saving settings 83  
100-sheet auxiliary tray 22  
250-sheet tray 22  
500-sheet tray 22  
envelope feeder 22  
selecting default 77  
selecting for Ethernet attachment 91  
selecting for parallel attachment 84  
selecting for token ring attachment 89  
wrong one selected 185  
supported for 500-sheet paper tray 144  
supported for duplex unit 140  
supported for mailbox 167  
types not recommended for use 23  
weights supported 22  
wrong type selected 184  
paper jams  
PDF files, Adobe Acrobat  
PERSONALTY  
6
Ethernet Menu item 91  
Parallel Menu item 84  
Token Ring Menu item 89  
PITCH, PCL Menu item 86  
pitch, PCL5e 86  
point size, PCL5e 86  
PORT TMEOUT  
duplex unit area 63  
frequent 188  
Mailbox 71  
offset paper output bin 70  
pages lost 185  
paper exit area 58  
Coax Setup Menu item 98  
Ethernet Menu item 91  
Parallel Menu item 84  
Token Ring Menu item 89  
Twinax Setup Menu item 101  
portrait orientation for PCL5e 85  
PostScript  
paper tray area 60  
setting JAMRECOVERY mode 81  
toner cartridge area 68  
Paper Menu 77  
memory requirements  
page protection 88  
print copies 88  
3
paper output bin  
See Offset Paper Output Bin  
parallel attachment printing problems 186  
Parallel Menu 84  
printing demo 75  
printing errors 88  
printing fonts list 17, 75  
password  
printing problems 186  
changing for Mailbox bins 51  
disabling for Mailbox bins 49  
enabling for Mailbox bins 47  
using Mailbox 45  
PS Menu 88  
saving settings 83  
selecting for Ethernet attachment 91  
selecting for parallel attachment 84  
selecting for token ring attachment 89  
SIMM option, installing 128  
power specification 203  
PCL Menu 85  
PCL SAVE, Memconfig Menu item 83  
PCL5e  
default font 86  
power-savings mode 81  
default font point pitch 86  
default font point size 86  
default symbol set 87  
edge-to-edge printing 86  
font source 86  
powersavings mode, changing 18  
prenumbered forms, loading 24  
preprinted paper, loading 24  
prepunched paper, loading 24  
PRINT ERRS, PS Menu item 88  
PRINT IMAGE, Coax DSC/DSE Menu item 102  
PRINT IPDS FONTS, Test Menu item 75  
form length 86  
memory requirements  
page protection 85  
3
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PRINT PCL FONTS, Test Menu item 75  
print position (maximum), coax SCS 94  
PRINT PS DEMO, Test Menu item 75  
PRINT PS FONTS, Test Menu item 75  
print quality  
printing (continued)  
hex dumps for troubleshooting 76  
IPDS fonts 17, 75  
IPDS printing problems 186  
pages after jams (JAMRECOVERY) 81  
parallel attachment printing problems 186  
PCL5e fonts 17, 75  
entire print is black 216  
entire print is blank 216  
light areas on the print 214, 215  
print is too light 213  
printed image rubs off or smears 217  
random deletions 214  
PostScript fonts 17, 75  
PostScript printing problems 186  
printer configuration page 75  
SCS characters 75  
repetitive marks on the print 214  
setting from operator panel 82  
solving problems 213  
stored pages (PCL5e) 16  
too slow 185  
twinax dumps 76  
the print is damaged 218  
the printed image is blurred 218  
toner spots on the print 213  
vertical bands of deletions 215  
vertical marks on the print 215  
white spots within black image area 217  
print resolution 203  
wrong font selected 185  
problems, solving 183  
PS Menu 88  
PS2 SAVE, Memconfig Menu item 83  
PTSIZE, PCL Menu item 86  
purchasing supplies 111  
putting the printer away 205  
PWRSAV, Config Menu item 81  
PRINT SCS CHARACTERS, Test Menu item 75  
printable area  
defining for coax 99  
defining for IPDS 108  
defining for PCL5e 86  
Q
QUALITY, Config Menu item 82  
defining for twinax 101  
printer  
cleaning 125  
clearance 204  
R
rectangles in message display area 183  
recycled paper 22  
removing  
dimensions 203  
optional features  
repacking 205  
selecting print materials 22  
standard features  
weight 204  
2
500-sheet tray 156  
duplex unit 142  
envelope feeder 177  
fuser unit 117  
1
printer configuration page, printing 13  
printer drivers  
mailbox 172  
offset bin 165  
obtaining  
supported  
2
2
toner cartridge 111  
transfer roller 121  
renumbering paper trays 79  
repacking the printer 205  
repair inventory worksheet 211  
replacing  
supplies 111  
the transfer roller 120  
requirements, memory  
using  
2
printer network card  
See network interface card  
printer trays  
See trays  
printing  
coax dumps 76  
3
configuration page 13  
continuous test pages 75  
duplex setting ignored 185  
RESET PRINTER, Test Menu item 75  
resident IPDS font list 75  
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resolution 203  
restoring factory defaults, restoring 76  
returning the printer 205  
T
TBM, Coax SCS Menu item 95  
technical support  
information about  
3
temperature specification 203  
Test Menu 75  
timeouts  
S
SCS  
character list 75  
coax busy 98  
coax hold 98  
coax IRQ 98  
coax port 98  
Ethernet port 91  
parallel port 84  
token-ring port 89  
twinax port 101  
COAX SCS Menu 93  
Twinax SCS Menu 96  
SCS ADDR, Twinax Setup Menu item 100  
selecting paper 22  
service clearance, printer 204  
shading, quality problems 187  
Shift key 10  
shipping the printer 205  
SIMM, installing 128  
sleep, putting printer to 18  
slow printing 185  
token ring  
configuring network addresses 179  
network card, installing 135  
setting line speed for network card 136  
Token Ring Menu 89  
toner  
SNMP  
5
solving problems 183  
SOURCE, Paper Menu item 77  
specifications  
cartridge specification 203  
changing 111  
clearing jams from toner cartridge area 68  
counter 109  
density, changing 18  
misering 82  
setting density 81  
of printer (power, voltage, temperature,  
humidity) 203  
printer 203  
toner cartridge 204  
stackers  
See bins  
specifications 204  
statement-size paper  
See paper  
status indicators  
usage page count 109  
TONER CTR, Machine Info Menu item 109  
TonerMiser (see QUALITY, Config Menu item) 82  
top margin, coax SCS 95  
transfer roller  
See indicator lights  
status messages 191  
stored pages (PCL5e), printing 16  
stuck paper  
installing new roller 124  
removing used roller 121  
replacing 120  
See paper jams  
SUBNET MASK  
transparencies, selecting 22  
TRAY RENUM, Paper Menu item 79  
TRAY SWITCH, Paper Menu item 78  
TRAY1  
Ethernet Menu item 92  
setting from operator panel 180  
Token Ring Menu item 90  
supplies  
number to call for ordering 111  
replacing 111  
support, contacting 183  
switching paper trays 55, 78  
symbol set, PCL5e 87  
SYMSET, PCL Menu item 87  
adjusting paper size 38  
clearing jams 60  
Coax SCS Menu item 93  
loading paper 25  
location  
Twinax SCS Menu item 96  
TRAY2  
adjusting paper size 38  
1
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TRAY2 (continued)  
clearing jams 60  
W
weight, paper 22  
Coax SCS Menu item 93  
loading paper 36  
weight, printer 204  
worksheet, inventory repair 211  
wrong bin, output goes to 184  
wrong font 185  
location  
1
selecting as default 77  
Twinax SCS Menu item 96  
wrong paper 184  
TRAY3  
adjusting paper size 38  
clearing jams 60  
X
Coax SCS Menu item 93  
loading paper 36  
X-OFFSET, IPDS Menu item 106  
location  
1
selecting as default 77  
Twinax SCS Menu item 96  
trays  
Y
Y-OFFSET, IPDS Menu item 106  
yield, toner 204  
printer default 53  
renumbering (TRAY RENUM) 79  
selecting default 77  
switching 55, 78  
troubleshooting 183  
coax dumps 76  
online hex dumps 76  
twinax dumps 76  
tumble duplex (BINDING) 78  
twinax attachment, installing 135  
Twinax SCS Menu 96  
Twinax Setup Menu 100  
TX HEX PRT, Test Menu item 76  
U
usage kit  
changing 117  
user keys  
See keys, operator panel  
user panel  
See operator panel  
using the Mailbox 44  
V
valid printable area checking, IPDS 106  
Value key 10  
voltage specification 203  
VPA CHK, IPDS Menu item 106  
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Readers' Comments — We'd Like to Hear from You  
IBM Network Printer 17  
User’s Guide  
Publication No. S544-5343-03  
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