Hearth and Home Technologies Outdoor Fireplace CARDOG36IL User Manual

Owner’s Manual  
Installation and Operation  
Models:  
CARODG36I  
CARODG36IL  
CARODG42I  
CARODG42IL  
CAUTION  
DO NOT DISCARD THIS MANUAL  
Read, understand  
and follow these  
instructions for safe  
installation and  
operation.  
L e a v e  
t h i s  
Important operating  
and maintenance  
instructions included.  
manual with party  
responsible for use  
and operation.  
DANGER  
WARNING  
HOT SURFACES!  
Screens and other surfaces are hot  
during operation and cool down.  
If you smell gas:  
1. Shut off gas to the appliance.  
2. Extinguish any open ame.  
Hot screens will cause burns.  
• Do not touch replace until it is cooled  
NEVER allow children to touch  
replace  
3. If odor continues, keep away from the  
appliance and immediately call your gas  
supplier or re department.  
• Keep children away  
• CAREFULLY SUPERVISE children in same area as  
replace.  
Alert children and adults to hazards of high  
temperatures.  
High temperatures may ignite clothing or other  
ammable materials.  
WARNING: For Outdoor Use Only.  
WARNING  
Do not store or use gasoline or other  
ammable vapors and liquids in the vicinity  
of this or any other appliance.  
• Keep clothing, furniture, draperies and other combustibles  
away.  
An LP-cylinder not connected for use shall  
not be stored in the vicinity of this or any  
other appliance.  
WARNING! Risk of Fire!  
Do not install glass doors on this replace.  
Glass doors could cause overheating of  
adjacent structures.  
WARNING: Improper installation,  
adjustment, alteration, service or maintenance  
can cause injury or property damage. Read  
the installation, operating and maintenance  
instructions thoroughly before installing or  
servicing this equipment.  
Installation and service of this appliance should  
be performed by qualied personnel. Hearth &  
Home Technologies suggests NFI certied or  
factory-trained professionals, or  
technicians supervised by an NFI  
certied professional.  
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11  
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1
Table of Contents  
1
Listing and Code Approvals  
A. Appliance Certication  
B. BTU Specications  
C. High Altitude Installations  
D. Noncombustible Materials Specication  
E. Combustible Materials Specication  
F. Electrical Codes  
7
8
Finishing  
A. Mantel Projections  
B. Facing Material  
4
4
4
4
4
4
4
17  
17  
Appliance Setup  
A. Clean the Appliance  
B. Optional Accessories  
C. Pilot Shield  
D. Install Lava Rock  
E. Positioning the Logs  
F. Place Remaining Lava Rock  
G. Install Firescreen  
18  
18  
18  
18  
18  
21  
22  
G. Fuel  
2
3
Getting Started  
A. Design and Installation Considerations  
B. Tools and Supplies Needed  
C. Inspect Appliance and Components  
5
5
5
9
Operating Instructions  
A. Gas Fireplace Safety  
B. Your Fireplace  
Framing and Clearances  
A. Select Appliance Location  
B. Stand-Alone Installation  
C. Built-in Installation  
D. Moisture Resistance  
E. Clearances and Framing Dimensions  
23  
23  
23  
23  
24  
25  
6
6
6
6
7
C. Screens  
D. Before Lighting Fireplace  
E. Lighting the Appliance  
F. After the Appliance is Lit  
4
5
Appliance Preparation  
A. Securing and Leveling Appliance  
B. Flashing  
10 Troubleshooting  
10  
10  
A. IntelliFire Plus™ Ignition System  
26  
29  
11 Maintaining and Servicing the Appliance  
Gas Information  
A. Fuel Conversion  
B. Gas Pressure  
C. Gas Connection  
D. Electrical Codes  
E. Valve Access  
A. Maintenance and Service Tasks:  
11  
11  
11  
12  
12  
12  
12 Reference Materials  
A. Appliance Dimension Diagram  
B. Service Parts List  
30  
32  
37  
39  
C. Warranty  
D. Contact Information  
F. High Altitude Installations  
6
Electrical Information  
A. IntelliFire Plus™ Pilot Ignition System Wiring  
B. Control Module Operation  
C. Installing the Optional Electric Kit  
13  
14  
15  
Note: An arrow () found in the  
text signies change in content.  
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11  
3
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Listing and Code Approvals  
1
A. Appliance Certication  
D. Noncombustible Materials Specication  
Material which will not ignite and burn. Such materials are  
those consisting entirely of steel, iron, brick, tile, concrete,  
slate, glass or plasters, or any combination thereof.  
MODELS: CARODG36I, CARODG36IL,  
CARODG42I, CARODG42IL  
LABORATORY: Underwriters Laboratories, Inc. (UL)  
TYPE: Outdoor Open-Flame Decorative Gas Appliances  
STANDARD: ANSI Z21.97-2008  
Materials that are reported as passing ASTM E 136, Stan-  
dard Test Method for Behavior of Materials in a Vertical  
Tube Furnace at 750 ºC and UL763 shall be considered  
noncombustible materials.  
This product is listed to ANSI standards for “Outdoor Open-  
Flame Decorative Gas Appliances” and “Gas Fired Appli-  
ances for Use at High Altitudes”.  
E. Combustible Materials Specication  
Materials made of or surfaced with wood, compressed  
paper, plant bers, plastics, or other material that can ignite  
and burn, whether ame proofed or not, or plastered or  
unplastered shall be considered combustible materials.  
Note: This installation must conform with local codes. In the  
absence of local codes you must comply with the National  
Fuel Gas Code, ANSI Z223.1-latest edition in the U.S.A.  
and the CAN/CGA B149 Installation Codes in Canada.  
F. Electrical Codes  
Note: This appliance, when installed, must be electrically  
grounded in accordance with local codes, or in the absence  
of local codes with the National Electrical Code, ANSI/  
NFPA 70, if applicable.  
If this appliance will be wired, the following applies:  
NOTICE: This appliance must be electrically wired and  
grounded in accordance with local codes or, in the absence  
of local codes, with National Electric Code ANSI/NFPA 70-  
latest edition or the Canadian Electric Code CSA C22.1.  
B. BTU Specications  
Min/Max Input  
BTUH  
Orice Size  
G. Fuel  
Models  
(DMS)  
This appliance must not be used to burn solid fuel.  
CARODG36I (NG)  
36,000/55,000  
29,000/50,000  
33,000/65,000  
37,000/62,000  
#27 / .144  
#46 / .081  
#24 / .152  
#43 / .089  
CARODG36IL (LP)  
CARODG42I  
CARODG42IL  
Note: See Section 6.A. for ame adjustment.  
C. High Altitude Installations  
NOTICE: If the heating value of the gas has been reduced,  
these rules do not apply. Check with your local gas utility or  
authorities having jurisdiction.  
When installing above 2000 feet elevation:  
In the USA: Reduce input rate 4% for each 1000 feet above  
2000 feet.  
In CANADA: Reduce input rate 10% for elevations  
between 2000 feet and 4500 feet.Above 4500 feet, consult  
local gas utility.  
Check with your local gas utility to determine proper orice  
size.  
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11  
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4
Getting Started  
2
A. Design and Installation Considerations  
B. Tools and Supplies Needed  
Before beginning the installation be sure that the following  
tools and building supplies are available.  
Improper installation, adjustment, alteration, service or  
maintenance can cause injury or property damage. For  
assistance or additional information, consult a qualied  
service technician, service agency or your dealer.  
Reciprocating saw  
Pliers  
Framing material  
Non-corrosive leak check solution  
Gloves  
Hammer  
Phillips screwdriver  
Level  
3/4 in. wrench  
7/8 in. wrench  
Crescent wrench  
Plumb line  
Framing square  
Electric drill and bits (1/4 in.)  
7/16 in. wrench  
1/4 in. nut driver  
Pipe sealant  
The Carolina Series outdoor gas replace is designed for  
outdoor use and may be installed as a standalone unit or  
built into an outside wall.  
It may be installed in screened porches and lanais that meet  
these minimum requirements:  
Safety glasses  
Manometer  
Tape measure  
Flat blade screwdriver  
Voltmeter  
Minimum porch area - 96 square feet  
Minimum ceiling height - 82 in.  
Caulking material (300ºF minimum continuous exposure  
Minimum distance from top of appliance opening to ceiling  
- 49.5 in.  
rating)  
1/2 - 3/4 inch length, #6 or #8 Self-drilling screws  
A minimum of one wall can be screened but must be open to  
outside ventilation. Minimum requirements are:  
C. Inspect Appliance and Components  
Minimum screen area - 64 square feet  
Minimum screen top height - 80 in.  
WARNING! Risk of Fire or Explosion! Damaged parts  
could impair safe operation. DO NOT install damaged, in-  
complete or substitute components. Keep appliance dry.  
If this replace is to be installed within a wall, you must:  
Carefully remove the appliance and components from the  
packaging.  
Remove screen package from grate, set aside.  
The gas logs are packaged separately and located on  
top of the rebox along with the lava rock. The installation  
manual will be found inside the rebox.  
Report any parts damaged in shipment to your dealer.  
Read all of the instructions before starting the  
installation. Follow these instructions carefully  
during the installation to ensure maximum safety and  
benet.  
Provide access to the gas controls.  
Slope outdoor oor (and hearth) away from replace.  
Flash the perimeter of the replace, corners and the  
fireplace face in a manner consistent with regional  
practices as required to prevent water penetration around  
the replace or manage water that may penetrate the  
fireplace. See Section 3.D. and Figure 3.1 for more  
information regarding wall and enclosure construction.  
The replace may be installed on a wood or noncombus-  
tible deck.  
Refer to Sections 3.D. and 3.E. for clearances.  
WARNING! Risk of Fire, Explosion or Electric Shock! DO  
NOT use this appliance if any part has been under water.  
Call a qualied service technician to inspect the appliance  
and to replace any part of the control system and/or gas  
control which has been under water.  
When planning an appliance installation, it is necessary to  
determine the following information before installing:  
Where the appliance is to be installed:  
Hearth & Home Technologies disclaims any responsibility for, and  
the warranty will be voided by, the following actions:  
-
-
-
-
-
-
-
Clearance to side walls  
Location of adjacent stairwells  
Doors  
Windows  
Walkways  
Wires  
Possibility of ooding or running water  
Installation and use of any damaged appliance or vent  
system component.  
Modication of the appliance or vent system.  
Installation other than as instructed by Hearth & Home  
Technologies.  
Improper positioning of the gas logs or the glass door.  
Location of gas supply piping  
Electrical wiring requirements  
Framing and nishing details  
Installation and/or use of any component part not  
approved by Hearth & Home Technologies.  
Any such action may cause a re hazard.  
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11  
5
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Framing and Clearances  
3
NOTICE: Illustrations reect typical installations and are for  
DESIGN PURPOSES ONLY. Illustrations/diagrams are not  
drawn to scale. Actual installation may vary due to individual  
design preference.  
C. Built-in Installation  
When this replace is installed into a wall, we recommend  
that the wall be an exterior wall system.  
See framing measurements in Figure 3.1.  
A. Select Appliance Location  
You must maintain 1 1/2 in. (38 mm) airspace at the sides  
and back of the replace.  
Refer to Figures 3.1, 3.2 and 3.3.  
Header must be placed a minimum of 6 in. (152 mm) above  
the top of the replace.  
When selecting a location for your appliance it is important  
to consider where the appliance is to be installed:  
-
-
-
-
-
-
-
Clearance to side walls  
Location of adjacent stairwells  
Doors  
Windows  
Walkways  
Wires  
Possibility of ooding or running water  
Noncombustible wall sheathing material is required the  
rst 36 in. above the top of the rebox opening.  
-
Remove the existing top front (cement board) and  
replace with 36 x 45 1/2 in. (minimum) cement board.  
Allow overlap on the framing studs. See Figure 3.1.  
The control box MUST be relocated to be easily accessible.  
See Section 5.D.  
Flash the perimeter of the replace, corners and the  
fireplace face in a manner consistent with regional  
practices as required to prevent water penetration around  
the replace or manage water that may penetrate the  
replace. See Section 3.D. and Figure 3.1 (CARODG36)  
and 3.2 (CARODG42) for more information regarding wall  
and enclosure construction.  
WARNING! Risk of Fire or Burns! The appliance is hot and  
wind may cause ames to reach out in front.  
Keep furniture, draperies and other combustibles away.  
Locate the appliance away from trafc areas.  
Do not block air openings.  
DO NOT place rugs, carpeting or other combustible  
NOTICE: Soot may accumulate on the area above the rebox  
opening and may require periodic cleaning.  
materials on the oor directly in front of the appliance.  
Clean up fallen leaves, branches and other combustible  
materials before using the appliance.  
WARNING! Risk of Fire! Maintain specied air space  
clearances to appliance:  
See Figure 3.1 for required clearances.  
Insulation and other materials must be secured to prevent  
accidental contact.  
CAUTION! The appliance is hot and wind may cause  
ames to reach out in front. Install on wood or solid  
noncombustible surfaces extending full width and depth to  
prevent damage.  
The chase/enclosure must be properly blocked to prevent  
blown insulation or other combustibles from entering and  
making contact with replace or chimney.  
Failure to maintain airspace may cause overheating and  
a re.  
DO NOT install directly on carpeting, vinyl, plastic com-  
posite decking or combustible surfaces other than wood.  
When installed on wood, a 16” noncombustible hearth  
extension in front of the appliance is recommended.  
See Figure 3.3.  
D. Moisture Resistance  
This outdoor replace will shed moderate amounts of wa-  
ter, but is not waterproof. This appliance must be enclosed  
or covered with noncombustible nish material and all joints  
sealed to prevent water inltration.  
B. Stand-Alone Installation  
This replace may be installed as a stand-alone unit.  
The replace re box will not perform as an exterior wall.  
Moisture penetration must be considered for construction  
that places the replace in structure walls or on moisture  
sensitive surfaces.  
Tape and seal all joints and corners.  
Provide proper ashing and moisture management if  
installed on surfaces that may rot or otherwise be damaged  
by water. (See also sections 3.C. and 3.D.)  
When installed on exterior walls: Hearth & Home Tech-  
nologies recommends that the replace chase be con-  
structed outside the structure’s weather envelope. Where  
the platform meets the wall, use a ashing detail similar to  
that required for attached decks. Chase platforms, includ-  
ing hearths should slope away from the structure at 1/8 in.  
to 1/4 in. per foot. The replace can be shimmed level.  
When the stand-alone surround is constructed completely  
of noncombustible materials, stand-offs may be removed to  
permit a smaller structure.  
Air space clearances are not required for stand-alone  
construction with noncombustible materials.  
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11  
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6
E. Clearances and Framing Dimensions  
CARODG36I, CARODG36IL  
Note: If this surface is  
inside the building’s  
warm air envelope...  
...then this surface  
must be an exterior  
wall system.  
1 1/2 in.  
Note: For actual appliance  
dimensions refer to Section 12.  
1 1/2 in.  
(38 mm)  
(38 mm)  
56 in.  
(1422 mm)  
Side clearances can be zero at framing,  
up to 6 inches deep  
17 in.  
(432 mm)  
1 1/2 in.  
(38 mm)  
6 in.  
6 in.  
Control  
45-1/2 in.  
(1156 mm)  
Box  
57 in.  
(1448 mm)  
minimum  
36 in. minimum  
(889 mm)  
from appliance front  
79 1/4 in.  
(2013 mm)  
45-1/2 in.  
(1156 mm)  
Cement Board  
68 1/2 in.  
(1740 mm)  
minimum  
to top of cement  
board  
36 in. minimum  
(889 mm)  
from appliance front  
42 1/2 in.  
(1080 mm)  
minimum  
Interior  
header height  
36 in. min.  
noncombustible  
finishing  
36 in. min.  
material  
6 in. min.  
42 1/2 in.  
(1080 mm)  
minimum  
cement  
board from  
the top of the  
firebox  
Flashing  
header height  
44 in.  
(1118 mm)  
opening  
Exterior  
Front  
Back  
8-1/4 in.  
82 in.  
(2083 mm)  
floor to ceiling  
(210 mm)  
11 1/2 in.  
(292 mm)  
minimum  
17 in.  
(432 mm)  
10-5/8 in.  
(270 mm)  
NOTICE: Vinyl siding must  
not be placed between the  
fireplace opening and the  
ceiling/overhang.  
Control box  
MUST be  
relocated!  
36 in.  
(914 mm)  
NOTICE: Flash the perimeter of the replace, corners and  
the replace face in a manner consistent with regional  
practices as required to prevent water penetration around  
the replace or manage water that may penetrate the  
replace. See Section 3.D. for more information regarding  
wall and enclosure construction.  
0 in.  
Figure 3.1 Appliance Locations and Framing Dimensions - CARODG36I, CARODG36IL  
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11  
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E. Clearances and Framing Dimensions  
CARODG42I, CARODG42IL  
Note: If this surface is inside  
the building’s warm air  
envelope...  
...then this surface must  
be an exterior wall  
system.  
Note: For actual appliance  
dimensions refer to Section 12.  
1-1/2 in.  
(38 mm)  
1-1/2 in.  
(38 mm)  
59-5/8 in.  
(1.5 m)  
Side clearances can be zero at framing,  
up to 6 inches deep  
17 in.  
1-1/2 in.  
(38 mm)  
(432 mm)  
6 in.  
6 in.  
Control  
Box  
51-1/2 in.  
(1.3 m)  
63 in.  
(1.6 m)  
minimum  
36 in. minimum  
(889 mm)  
82-1/4 in.  
51-1/2 in.  
(1.3 m)  
(2.1 m)  
from appliance front  
Cement Board  
71-3/4 in.  
(1.82 m)  
minimum  
to top of cement  
board  
36 in. minimum  
(889 mm)  
from appliance front  
50-1/2 in.  
(1.28 m)  
minimum  
Interior  
header height  
36 in. min. (914 mm)  
noncombustible  
finishing material  
36 in. min. (914 mm)  
cement board from  
the top of the firebox  
opening  
6 in. min.  
50 in.  
(1.27 m)  
minimum  
Flashing  
header height  
50 in.  
(1.27 m)  
Exterior  
8-1/4 in.  
(210 mm)  
Front  
Back  
82 in.  
(2.08 m)  
floor to ceiling  
11-1/2 in.  
(292 mm)  
minimum  
17 in.  
(432 mm)  
NOTICE: Vinyl siding must  
not be placed between the  
fireplace opening and the  
ceiling/overhang.  
10-5/8 in.  
(270 mm)  
Control box  
MUST be  
relocated!  
36 in.  
(914 mm)  
NOTICE: Flash the perimeter of the replace, corners and  
the replace face in a manner consistent with regional  
practices as required to prevent water penetration around  
the replace or manage water that may penetrate the  
replace. See Section 3.D. for more information regarding  
wall and enclosure construction.  
0 in.  
Figure 3.2 Appliance Locations and Framing Dimensions - CARODG42I, CARODG42IL  
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11  
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WARNING! Risk of Fire!  
Comply with all minimum  
clearances to combustibles as  
specied. Framing or nish-  
ing material closer than the  
minimums listed must be con-  
structed entirely of non-com-  
bustible materials (i.e., steel  
studs, concrete board, etc).  
Ceiling or  
Overhang  
Fireplace Structure  
12 in. (305 mm)  
max. combustible  
mantel depth  
82 in.  
(2083 mm)  
minimum  
height  
Noncombustible mat’l  
49-1/2 in.  
(1257 mm)  
minimum  
AdditoiornSaidl eSwtraulclture  
25 in.  
(635 mm)  
minimum  
6 in.  
(151 mm)  
minimum - one side only.  
Alcove installations require  
14 in. (356 mm) from each side  
of the firebox opening.  
16 in.  
(406 mm)  
deep non-combustible  
hearth extension recommended  
when floor in front is combustible.  
Figure 3.3 Clearances  
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11  
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Appliance Preparation  
4
CAUTION! Risk of Cuts, Abrasions or Flying Debris.  
Wear protective gloves and safety glasses during installa-  
tion. Sheet metal edges are sharp.  
A. Securing and Leveling Appliance  
Position, level, and secure the appliance.  
Place the appliance into position on either a wood or  
noncombustible continuous at surface.  
Level the appliance from side to side and front to back.  
Shim the appliance with noncombustible material, such  
as sheet metal, as necessary.  
Nailing tabs must be moved from shipping position to  
installation position and secured to framing. Remove  
screws and reposition nailing tabs as shown in Figure 4.1.  
B. Flashing  
NAILING TABS  
AS SHIPPED  
Flash the replace in a manner consistent with regional  
practices to prevent water penetration around the  
replace. Due to elevated temperatures across the top of  
the replace, metal ashing and high temperature sealant  
must be used.Adhesive polymeric ashing materials may  
melt.  
SECURE TO  
FRAMING  
For brick, stone, stucco and similar construction, weep  
screeds should be installed per regional codes.  
See Section 3.D. and Figure 3.1 for more information  
regarding wall and enclosure construction required to  
prevent moisture penetration into the structure. The  
replace will shed moderate amounts of water but is not  
waterproof.  
NAILING TAB  
INSTALLATION POSITION  
NAILING TAB  
SHIPPING POSITION  
Figure 4.1 Positioning and Securing Nailing Tab  
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10  
Gas Information  
5
A. Fuel Conversion  
Note: A listed (and Commonwealth of Massachusetts  
approved) 1/2 in. (13 mm) T-handle manual shutoff valve and  
exible gas connector are connected to the 1/2 in. (13 mm)  
control valve inlet.  
Before making gas connections ensure appliance being  
installed is compatible with the available gas type.  
Any natural or propane gas conversions necessary to meet  
the appliance and locality needs must be made by a quali-  
ed technician using Hearth & Home Technologies speci-  
ed and approved parts.  
If substituting for these components, please consult  
local codes for compliance.  
Note: Gas line MUST be run from right side of appliance.  
B. Gas Pressure  
Proper input pressures are required for optimum appliance  
performance. Gas line sizing requirements need to be  
made following NFPA51.  
The access panel is located below the control box. It will  
be easier to make gas connection after the control box is in  
its nal position. If necessary, relocate control box prior to  
making gas connection. See Section 5.E.  
WARNING  
Remove the screws holding the access panel.  
Set the panel and screws aside for reinstallation.  
Fire Risk  
Explosion Risk  
High pressure will damage valve.  
Disconnect gas supply piping BEFORE  
pressure testing gas line at test pressures  
above 1/2 psig.  
Close the manual shutoff valve BEFORE  
pressure testing gas line at test pressures  
equal to or less than 1/2 psig.  
Control Box  
Low pressure may cause explosion.  
Pressure requirements for appliance are shown in the table  
below.  
Pressure  
Natural Gas  
5.0 inches w.c.  
10.0 inches w.c.  
3.5 inches w.c.  
Propane  
Minimum Inlet Pressure  
Maximum Inlet Pressure  
Manifold Pressure  
11.0 inches w.c.  
13.0 inches w.c.  
10.0 inches w.c.  
Access Panel  
These pressures can be veried through the access panel  
as shown in Section E. Valve Access.  
Figure 5.1 Control Box & Access Panel Locations  
C. Gas Connection  
The incoming gas line can be installed from the bottom  
of the replace structure, from the side or from the rear  
(drilling through the cement board may be necessary).  
The incoming line should be connected to the 1/2 in.  
connection on the manual shutoff valve provided with the  
replace.  
Note: Have the gas supply line installed in accordance  
with local building codes, if any. If not, follow ANSI  
223.1. Installation should be done by a qualied installer  
approved and/or licensed as required by the locality. (In  
the Commonwealth of Massachusetts installation must be  
performed by a licensed plumber or gas tter.)  
If control box is to be relocated, move it at this time to avoid  
making the gas connection more than once.  
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E. Valve Access  
The valve and controls are located in the control box (Refer  
to Figure 5.1). Remove the screws and remove the lid.  
Junction Box  
Valve  
Mounting Bracket  
(used with optional  
electric kit)  
Control  
Module  
Figure 5.2 Connect Incoming Gas Line to Manual Shutoff Valve  
Accessibility to the shutoff valve is required after  
installation, or another accessible shutoff is required.  
Battery Holder  
The ex line and gas shutoff valve can be accessed  
after installation by removing four screws from the valve  
mounting bracket at the rear of the control box.  
Figure 5.3 Control Box  
The control box is designed to be moved out to allow for  
the thickness of the nish material or moved from the unit  
and repositioned.  
WARNING! Risk of Fire, Explosion or Asphyxiation!  
Check all ttings and connections with a non-corrosive  
commercially available leak-check solution. DO NOT use  
open ame. Fittings and connections could have loosened  
during shipping and handling.  
Loosen the two bolts found inside the box in the bottom  
of the control box.  
Slide the box out as necessary.  
Tighten the screws.  
WARNING! Rick of Fire or Explosion! Gas build-up dur-  
ing line purge could ignite.  
The control box can be removed from the appliance and  
repositioned (up to approximately 6 ft. from the appliance).  
Make sure the lid will t over the box without interfering  
with the nish material.  
The control box lid must be accessible and removable.  
Caulk around the perimeter of the box to prevent water  
inltration.  
Purge should be performed by qualified service  
technician.  
Ensure adequate ventilation.  
Ensure there are no ignition sources such as sparks or  
open ames.  
Note: The control box lid can be painted as desired.  
Use sandpaper or other abrasive material to scuff  
the surface prior to painting.  
D. Electrical Codes  
If the optional electrical kit is going to be used, the wiring  
should be done at this time. See Section 6.A.  
F. High Altitude Installations  
NOTICE: If the heating value of the gas has been reduced,  
these rules do not apply. Check with your local gas utility or  
authorities having jurisdiction.  
NOTICE: This appliance must be electrically wired and  
grounded in accordance with local codes or, in the absence  
of local codes, with National Electric Code ANSI/NFPA 70-  
latest edition or the Canadian Electric Code CSA C22.1.  
When installing above 2000 feet elevation:  
A110/120 VAC circuit for this product must be protected with  
ground-fault circuit-interrupter protection, in compliance  
with the applicable electrical codes.  
National electrical codes require a minimum of three  
feet of space in front of the access panel for service  
accessibility.  
In the USA: Reduce input rate 4% for each 1000 feet above  
2000 feet.  
In CANADA: Reduce input rate 10% for elevations  
between 2000 feet and 4500 feet.Above 4500 feet, consult  
local gas utility.  
Check with your local gas utility to determine proper orice  
size.  
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Electrical Information  
6
A. IntelliFire Plus™ Pilot Ignition System Wiring  
The module should be in the REMOTE position when  
using the switch preinstalled in the control box lid when  
using the RC100 wireless wall switch. Putting the switch  
in the OFF position will disable all replace controls. See  
ON/OFF/REMOTE inset, Figure 6.1.  
This appliance is equipped with an intermittent pilot ignition  
(IPI) control which operates on a 6-volt system.  
This appliance is supplied with a battery pack which is  
located in the control box. A wiring diagram is shown in  
Figure 6.1.  
The battery pack requires four batteries (not included).  
An optional electric kit is available. This allows the system  
to be operated with 110/120 VAC instead of batteries. See  
Section 6.B.  
WARNING! Risk of Shock! Replace damaged wire with  
type 105° C rated wire. Wire must have high temperature  
insulation.  
WARNING! Risk of Shock! Label all wires prior to discon-  
nection when servicing controls. Wiring errors can cause  
improper and dangerous operation. Verify proper operation  
after servicing.  
The appliance comes standard with an OFF/ON switch  
on the control box lid  
Optional RC100 wireless wall switch (OFF/ON)  
Optional RC200 wireless remote allows ame adjustment  
(AUX200 is not required since there is no fan used).  
Hearth & Home Technologies recommends that IntelliFire  
PlusTM wireless controls be used for their features and  
functionality with the IntelliFire PlusTM ignition system.  
NOTICE: RC100 & RC200 must be protected from the  
elements.  
Pilot  
assembly  
Module  
WHT  
ORG  
Valve  
Battery  
holder  
Wiring  
harness  
Jumper  
wire  
External  
Control  
Switch  
Battery pack MUST be removed to install  
the optional electric kit.  
Optional Electric Kit  
Outlet box/Cover  
BLK  
Power  
supply  
Outdoor  
GFI Outlet  
Wiring Assembly  
RC200 (optional)  
BLK  
RC100 (optional)  
RED  
Figure 6.1 Intermittent Pilot Ignition (IPI) Wiring Diagram  
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B. Control Module Operation  
1. The control module has an ON/OFF/REMOTE selector  
switch that must be set. See Figure 6.1 and 6.2.  
OFF Position:Appliance will ignore all power inputs and  
will not respond to any commands from a wall switch or  
remote. The unit should be in the OFF position during  
installation, service, battery installation, fuel conversion,  
and in the event that the control goes into LOCK-OUT  
mode as a result of an error code. The external control  
switch must be in the OFF position also.  
MODULE  
ON Position: Appliance will ignite and run continuously  
in the HI ame setting, with no adjustment in ame  
output. This mode of operation is primarily used for  
initial installation or power outage operation with battery  
backup. The external control switch must be in the ON  
position also.  
REMOTE Position:Appliance will initiate commands from  
an optional wired wall switch and/or one of the optional  
wireless remote options. The external control switch  
must be in the ON position also.  
NG/LP SETTING  
WIRE LEAD FROM REGULATOR CONNECTS HERE  
2. With the module in REMOTE mode, the ame output  
can be adjusted with the HI/LO selector switch on the  
module. See Figure 6.2. Note that the control module will  
always ignite the replace on HI and remain so for the  
initial 10 seconds of operation. If the HI/LO is switched to  
the LO position, the ame output will automatically drop  
to the lowest setting after the ame has been established  
for 10 seconds. After this 10-second period, the ame  
can be adjusted from HI to LO with the switch.  
Figure 6.2 Control Module  
3. The control module has a safety feature that automatically  
shuts down the replace after nine hours of continuous  
operation without receiving a command from the wall  
switch or optional remote.  
Nine Hour Safety Shutdown Feature  
The appliance has a safety feature that automatically  
shuts down the replace after nine hours of continuous  
operation without receiving a command from the wall  
switch or optional remote.  
4. The module has the capability to recognize potential  
malfunctions. If these occur, it will fail to ignite and/or  
respond to a command to ignite. If it fails to ignite, turn  
off the external control switch and wait ve seconds  
and turn back on. If it fails to light the second time,  
see Trouble Shooting guide. In this case, the module  
may have gone into LOCK-OUT mode. In this state, it  
will emit a RED/GREEN LED error code. To reset the  
error code, switch the selector to OFF, and then back to  
REMOTE or ON. If the ignition command again fails, the  
module will emit an LED error code prior to going back  
into LOCK-OUT mode. Contact your dealer for service  
if this occurs.  
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14  
Make hand bends to bracket as shown in Figure 6.6:  
C. Installing the Optional Electric Kit  
Remove four screws to remove cover from the control  
box.  
Figure 6.6 Hand-bend Bracket  
Figure 6.3 Remove Control Cover  
Fasten bracket to junction box with two screws (provided  
with junction box).  
Remove the junction box bracket by prying loose with a  
screwdriver. Remove the two screws shown in Figure 6.4.  
Cut out and remove insulation from behind junction box  
bracket as shown in Figure 6.5.  
Remove  
2 screws  
Junction  
Box Bracket  
Figure 6.7 Fasten Bracket to Junction Box  
Thread wire into junction box.  
Place junction box into the control box, matching holes  
as shown, and fasten with the two screws removed in  
Figure 6.4.  
Figure 6.4 Remove Junction Box Bracket & Two Screws  
Match holes  
Figure 6.8 Place & Fasten Junction Box  
Figure 6.5 Cut and Remove Insulation  
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Wire the GFI receptacle as shown below:  
Grounding connection  
to box (if box has a  
grounding terminal)  
Yellow sticker remains  
in place to cover the  
LOAD terminals  
Wire  
connector  
LOAD  
Junction  
box  
STRIP GUAGE  
GABARIT DE DENUDAGE  
LIGNE  
LINE/  
LINE cable brings  
power to the GFCI  
Figure 6.9 Wire the GFI Receptacle  
Assemble the junction box.  
Figure 6.11 Replace Control Cover  
Figure 6.10 Assemble Junction Box  
Disconnect the battery holder wires from the red and black  
wires of the wiring harness from the switch and module.  
Connect the red and black wires of the wiring assembly  
included with the electric kit to the red and black wires to  
the switch and module. Plug the power supply wire into  
the wire assembly and then into the outlet. Refer to  
Figure 6.1.  
Replace the cover on the control box.  
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Finishing  
7
WARNING! Risk of Fire! Comply with all minimum clear-  
ances to combustibles as specied. Framing or nishing  
material closer than the minimums listed must be construct-  
ed entirely of noncombustible materials (i.e., steel studs,  
concrete board, etc.).  
A. Mantel Projections  
Figure 7.1 shows the dimensions for mantels or other com-  
bustible projections above the replace opening.  
Ceiling or  
Overhang  
Fireplace Structure  
12 in. (305 mm)  
max. combustible  
mantel depth  
Noncombustible mat’l  
25 in.  
(635 mm)  
minimum  
Figure 7.1 Clearances to Mantels or other Combustibles above Appliance.  
B. Facing Material  
The appliance can be covered with any noncombustible  
material. Refer to Section 1.D.  
It is possible for the face of the unit above the replace open-  
ing to show signs of soot. Clean that area as frequently as  
necessary to eliminate a build up of soot or permanent dis-  
coloration. A noncombustible ledge (shelf) approximately 3  
inches above the opening and a minimum of 3 inches out  
from the face of the unit incorporated into the facing material  
will help prevent the soot from going up the wall.  
Note: The control box lid can be painted as desired.  
Use sandpaper or other abrasive material to scuff  
the surface prior to painting.  
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Appliance Setup  
8
A. Clean the Appliance  
Clean/vacuum any material that may have accumulated  
inside the rebox.  
B. Optional Accessories  
Install approved accessories per instructions included with  
accessories. Contact your dealer for a list of approved ac-  
cessories.  
WARNING! Risk of Fire and Electric Shock! Use ONLY  
Hearth & Home Technologies-approved optional accesso-  
ries with this appliance. Using non-listed accessories could  
result in a safety hazard and will void the warranty.  
Figure 8.2 Install Lava Rock  
C. Pilot Shield  
Ensure the pilot shield is still in the position shown in the  
photo below. Shipping could cause it to become displaced.  
HEAT  
SHIELD  
PILOT  
NO LAVA ROCK IN THIS AREA  
SHIELD  
PILOT  
BRACKET  
Figure 8.3 Install Lava Rock  
E. Positioning the Logs  
CAROLINA-36  
Place the rear log on the shelf against the appliance rear  
wall. Position log as far back on the shelf as possible.  
Figure 8.1 Pilot Shield Position  
D. Install Lava Rock  
Pour lava rock into the burner pan and cover the burner tube.  
DO NOT cover the burner tube from the right grate support  
to the pilot assembly. See Figure 8.2 & 8.3. There is extra  
rock provided to cover the front of the rebox if desired.  
NOTICE! Do not cover area around pilot assembly with lava  
rock. Too much rock will interfere with pilot ame ignition,  
rectication, and wind stability.  
PUSH LOG TO BACK OF SHELF  
Figure 8.4 Place Rear Log - Carolina-36  
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Place the left front log on the grate against the front of the  
grate. Fit notch in log to grate bar as shown below.  
Place the top left log into the indentations on the rear and  
left front logs.  
Notch against grate  
Figure 8.8  
Place Top Left Log - 36  
Figure 8.5 Place Left Front Log - 36  
Place the fork of the center Y log above the middle front  
grate bar and rest its back on the indentation in the middle  
of the rear log.  
Place right front log on the grate against the front of the  
grate. Fit notches into the bottom of the log to position it  
as shown in Figure 8.6  
Figure 8.9  
Place Center Y Log - 36  
Figure 8.6 Place Right Front Log  
Place the top center log as shown below.  
Place the top right log. There are at indentations on the  
rear and right front logs to locate the top right log.  
Figure 8.10 Place Top Center Log -36  
Place the left and right center logs as shown in Figure  
8.10  
Figure 8.7  
Place Top Right Log - 36  
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The use of the top rear log is optional. It could cause  
sooting in high-wind areas.  
Place right front log on the grate against the front of the  
grate. Fit notches into the bottom of the log to position it  
as shown in Figure 8.6  
Figure 8.15 Place Top Rear Log (optional)  
CAROLINA-42  
Figure 8.6 Place Right Front Log  
Place the rear log on the shelf against the appliance rear  
wall. Position log as far back on the shelf as possible.  
Place top left log on the indentations in the front left log  
and back log as shown in Figure 8.7.  
PUSH LOG TO BACK OF SHELF  
Figure 8.4 Place Rear Log - Carolina-42  
Figure 8.7 Place Top Left Log  
Place the left front log on the grate against the front of the  
grate. Fit notch in log to grate bar as shown below.  
Place the top right log on indentations in the front right  
log and back log as shown in Figure 8.8 .  
Notch against grate  
Figure 8.5 Place Left Front Log  
Figure 8.8 Place Top Right Log  
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Place left center log in the indentations on the front left  
log and the top left log as shown in Figure 8.9.  
F. Place Remaining Lava Rock  
After logs have been placed spread the remainder of the  
lava rock to cover the oor of the rebox.  
Figure 8.9 Place Left Center Log  
Place the center log on the indentations of the right front  
log and the back log as shown in Figure 8.10.  
Figure 8.10 Place Center Log  
Place the right center long on the indentations of the right  
front log and the right rear log as shown in Figure 8.11.  
Figure 8.11 Place Right Center Log  
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Fasten rod with one of the screws removed from the rebox  
top, into the hole shown in Figure 8.12.  
G. Install Firescreen  
Firescreen must be installed if not installing optional screen  
door.  
Remove screen and screen rods from packaging.  
Lay the two sides of screen side by side, rings on top,  
handles meeting in the middle.  
Insert one screen rod through the rings on top. See Figure  
8.11.  
Repeat for other screen.  
Insert Rod  
Figure 8.14 Fasten Screen Rod to Firebox Top  
Figure 8.11  
Insert Rod into Firescreen  
Repeat with the right screen.  
Remove two screws from the rebox top, set aside.  
Screw  
for  
right screen  
Screw  
for  
left screen  
Figure 8.12 Remove Screws from Firebox Top  
Insert left end of the rod in the left screen (handle is on  
the right) into the hole in the upper left rebox side.  
Insert Left  
Screen Rod  
Figure 8.13 Insert Screen Rod  
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Operating Instructions  
9
A. Gas Fireplace Safety  
B. Your Fireplace  
WARNING! DO NOT operate replace before reading and  
understanding operating instructions. Failure to operate re-  
place according to operating instructions could cause re or  
injury.  
WARNING  
HOT SURFACES!  
Screens and other surfaces are hot  
during operation and cool down.  
Hot screens will cause burns.  
• Do not touch fireplace until it is  
cooled  
• NEVER allow children to touch  
replace  
C. Screens  
Screens are standard on the replace.  
Keep screens closed when in operation.  
• Keep children away  
• CAREFULLY SUPERVISE children in same area as  
replace.  
• Alert children and adults to hazards of high  
temperatures.  
D. Before Lighting Fireplace  
Before operating this replace for the rst time:  
Review proper placement of logs and lava rock.  
High temperatures may ignite clothing or other  
ammable materials.  
• Keep clothing, furniture, draperies and other combustibles  
away.  
If you expect that small children or vulnerable adults may  
come into contact with this replace, the following precau-  
tions are recommended:  
Install a physical barrier such as:  
-
-
A decorative rescreen.  
Adjustable safety gate.  
Keep remote controls out of reach of children.  
Never leave children alone near a hot replace, whether  
operating or cooling down.  
Teach children to NEVER touch the replace.  
Consider not using the replace when children will be  
present.  
Contact your dealer for more information, or visit: www.  
hpba.org/safety-information.  
To prevent unintended operation when not using your  
replace for an extended period of time (summer months,  
vacations, trips, etc):  
Put module switch in the OFF position (Section 6.A.) to  
disable all replace controls or;  
Remove batteries from remote controls.  
Turn off wall controls.  
Unplug 6-volt adapter plug and remove batteries.  
Turn off gas shutoff valve.  
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E. Lighting the Appliance  
Intermittent Pilot Ignition (IPI)  
Lighting instructions may be found on the inside of the control box cover.  
FOR YOUR SAFETY  
LIGHTING  
READ BEFORE LIGHTING  
INSTRUCTIONS (IPI)  
WARNING: If you do not follow these instructions exactly, a re or explosion  
may result causing property damage, personal injury or loss of life.  
1. This appliance is equipped with an ignition  
device which automatically lights the burner.  
DO NOT try to light the burner by hand.  
• Immediately call your gas supplier  
from a neighbor’s phone. Follow the  
gas supplier’s instructions.  
A. This appliance is equipped with an  
intermittent pilot ignition (IPI) device  
which automatically lights the burn-  
er. DO NOT try to light the burner by  
hand.  
GAS  
VALVE  
• If you cannot reach your gas sup-  
plier, call the re department.  
B. BEFORE LIGHTING, smell all around  
the appliance area for gas. Be sure to  
smell next to the oor because some  
gas is heavier than air and will settle  
on the oor.  
C. DO NOT use this appliance if any  
part has been under water. Imme-  
diately call a qualied service tech-  
nician to inspect the appliance and  
to replace any part of the control  
system and any gas control which  
has been under water.  
2. Wait ve (5) minutes to clear out any gas.  
Then smell for gas, including near the oor. If  
you smell gas, STOP! Follow “B” in the Safety  
Information located on the left side of this la-  
bel. If you do not smell gas, go to next step.  
WHAT TO DO IF YOU SMELL GAS  
DO NOT try to light any appliance.  
3. To light the burner:  
DO NOT touch any electric switch; do  
not use any phone in your building.  
Equipped with wall switch: Turn ON/OFF switch  
to ON.  
Equipped with remote or wall control: Press  
ON or FLAME button.  
WARNING: CAUTION:  
Equipped with thermostat: Set temperature to  
desired setting.  
Hot while in operation. DO NOT touch.  
Keep children, clothing, furniture, gaso-  
line and other liquids having ammable  
vapors away.  
DO NOT CONNECT LINE VOLT-  
AGE (110/120 VAC OR 220/240  
VAC) TO THE CONTROL VALVE.  
4. If the appliance does not light after three tries,  
call your service technician or gas supplier.  
Improper installation, adjustment, al-  
teration, service or maintenance can  
cause injury or property damage. Re-  
fer to the owner’s information manual  
provided with this appliance.  
TO TURN OFF  
GAS TO APPLIANCE  
1. Equipped with wall switch: Turn ON/OFF switch  
DO NOT operate the appliance with  
xed glass assembly removed, cracked  
or broken. Replacement of the xed  
glass assembly should be done by a  
licensed or qualied service person.  
to OFF.  
This appliance needs fresh air for  
safe operation and must be installed  
so there are provisions for adequate  
combustion and ventilation air.  
Equipped with remote or wall control: Press  
OFF button.  
NOT FOR USE  
WITH SOLID FUEL  
Equipped with thermostat: Set temperature to  
lowest setting.  
If not installed, operated, and main- For use with natural gas and propane.  
tained in accordance with the manufac- A conversion kit, as supplied by the  
turer’s instructions, this product could manufacturer, shall be used to convert  
expose you to substances in fuel or this appliance to the alternate fuel.  
2. Service technician should turn off electric  
power to the control when performing service.  
fuel combustion which are known to the  
State of California to cause cancer, birth  
Also Certied for Installation in a  
Bedroom or a Bedsitting Room.  
593-913G  
defects, or other reproductive harm.  
For assistance or additional informa-  
Keep burner and control compartment  
tion, consult a qualied installer, ser-  
clean. See installation and operating  
vice agency or the gas supplier.  
instructions accompanying appliance.  
For additional information on operating your  
Hearth & Home Technologies replace, please refer to www.replaces.com.  
Final inspection by  
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F. After the Appliance is Lit  
Initial Break-in Procedure  
When you light the appliance, you may notice that it pro-  
duces heat which does have an associated odor or smell.  
This appliance should be run three to four hours on the  
initial start-up. Turn it off and let it cool completely. Run the  
appliance for an additional 12 hours. This will help cure the  
products used in the paint and logs.  
WARNING! Risk of Fire or Burns! Provide adequate clear-  
ance for service access. Due to high temperatures, the ap-  
pliance should be located out of trafc and away from fur-  
niture and draperies.  
WARNING! DO NOT place combustible objects in front of  
the replace. High temperatures may start a re.  
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Troubleshooting  
10  
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do  
experience a problem, this troubleshooting guide will assist a qualied service technician in the diagnosis of a problem and  
the corrective action to be taken. This troubleshooting guide can only be used by a qualied service technician. Contact  
your dealer to arrange a service call by a qualied service technician.  
A. IntelliFire Plus™ Ignition System  
Symptom  
Possible Cause  
Corrective Action  
1. Pilot won’t light.  
The ignitor/module  
makes noise, but no  
spark.  
A. Incorrect wiring.  
Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are  
connected to correct terminals on module and pilot assembly.  
B. Loose connections or electrical  
shorts in the wiring.  
Verify no loose connections or electrical shorts in wiring from mod-  
ule to pilot assembly. Verify connections underneath pilot assembly  
are tight; also verify igniter and ame sense wires are not grounding  
out to metal chassis, pilot burner, pilot enclosure, mesh screen if  
present, or any other metal object.  
C. Ignitor gap is too large.  
Verify gap of igniter to right side of pilot hood. The gap should be  
approximately .17 in. or 1/8 in. (3 mm).  
2. Pilot won’t light,  
there is no noise or  
spark.  
A. No power or transformer installed  
incorrectly or depleted batteries.  
Verify that transformer is installed and plugged into module. Check  
voltage of transformer at connection to module. Acceptable read-  
ings of a good transformer are between 6.4 and 6.6 volts AC. Bat-  
tery power supply voltage must be at least 4 volts. If less than 4  
volts, replace batteries.  
B. A shorted or loose connection in  
wiring conguration or wiring har-  
ness.  
Remove and reinstall the wiring harness that plugs into module.  
Verify there is a tight t. Verify pilot assembly wiring to module. Re-  
move and verify continuity of each wire in wiring harness. Replace  
any damaged components.  
C. Improper wall switch wiring.  
D. Module not grounded.  
Verify that 110/VAC power is “ON” to junction box.  
Verify black ground wire from module wire harness is grounded to  
metal chassis of appliance.  
3. Pilot sparks, but  
Pilot will not light.  
A. Gas supply.  
Verify that incoming gas line ball valve is “open”. Verify that inlet  
pressure reading is within acceptable limits.  
B. Ignitor gap is too large.  
Verify gap of igniter to right side of pilot hood. The gap should be  
approximately .17 in. or 1/8 in. (3 mm).  
C. Module is not grounded.  
D. Pilot valve solenoid.  
Verify module is securely grounded to metal chassis of appliance.  
Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module.  
If below 1.5 volts, replace module. If 1.5 volts or greater, replace  
valve.  
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Troubleshooting (continued)  
Symptom  
Possible Cause  
Corrective Action  
4. Pilot sparks, but Pilot will A. Gas supply.  
not light.  
Verify that incoming gas line shutoff valve is “open”. Verify that inlet  
pressure reading is within acceptable limits.  
B. Ignitor gap is incorrect.  
Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in (3  
mm).  
C. Module is not grounded.  
Verify black ground wire from module wire harness is grounded to  
metal chassis of appliance.  
D. Module voltage output is low.  
Verify battery voltage is at least 4 volts. Replace batteries if  
voltage is below 4.  
5. Pilot lights but continues  
to spark, and burner will  
not ignite. (If the pilot  
continues to spark after  
the pilot ame has been lit,  
ame rectication has not  
occurred.)  
A. A shorted or loose connection  
Verify all connections to wiring diagram in manual. Verify  
connections underneath pilot assembly are tight. Verify  
connections are not grounding out to metal chassis, pilot burner,  
pilot enclosure or screen if present, or any other metal object.  
in ame sensing rod.  
B. Poor ame rectication or  
contaminated ame sensing  
rod.  
Verify correct pilot orice is installed and gas inlet is set to  
pressure specications. Check pilot for soot. Clean if necessary.  
C. Module is not grounded.  
Verify module is securely grounded to metal chassis of appliance.  
Verify that wire harness is rmly connected to the module.  
D. Damaged pilot assembly or  
contaminated ame sensing  
rod.  
Verify that ceramic insulator around the ame sensing rod is not  
cracked, damaged, or loose. Verify connection from ame sensing  
rod to white sensor wire. Clean ame sensing rod with emery cloth  
to remove any contaminants that may have accumulated on ame  
sensing rod. Verify continuity with a multimeter with ohms set at  
lowest range. Replace pilot if any damage is detected.  
E. Module.  
Turn ON/OFF rocker switch or wall switch to OFF position.  
Remove ignitor wire “I” from module. Place ON/OFF rocker switch  
or wall switch in ON position. If there is no spark at “I” terminal  
module must be replaced. If there is a spark at “I” terminal, module  
is ne.  
6. No pilot, no burner ame; A. False ame detected.  
3 Flashes on the Module  
Shut off gas and power immediately and call a technician.  
Red LED.  
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27  
Maintaining and Servicing the Appliance  
11  
Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualied  
service technician should perform an appliance check-up at the beginning of each heating season.  
WARNING  
Risk of injury or property damage  
Before servicing:  
WARNING  
Annual inspection by qualified technician  
recommended.  
Turn off gas.  
Check:  
Turn off electricity to appliance.  
Disable remote control, if one is present.  
Ensure appliance is completely cooled.  
Condition of screen doors.  
Obstructions of combustion and ventilation  
air.  
Condition of logs.  
Condition of rebox.  
Burner ignition and operation.  
After Servicing:  
Replace any screen or barrier that was  
removed.  
Clean:  
Air passageways, control compartment.  
Burner, burner ports.  
Risk of:  
Fire  
Delayed ignition or explosion  
Exposure to combustion fumes  
Odors  
The logs, pilot assembly and front of appliance should be  
checked periodically for accumulation of soot. Clean pilot  
and front thoroughly with an emery cloth. Logs may be vacu-  
umed gently.  
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28  
A. Maintenance and Service Tasks:  
Inspect  
Maintenance Tasks  
Doors and surrounds  
1
2
1
Inspect for scratches and nicks that can lead to rust when exposed to weather  
Wipe face and nish material. Use a degreaser to remove soot buildup, if necessary.  
Valve compartment  
Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw tips that  
have penetrated the sheet metal are sharp and should be avoided.  
2
3
1
2
1
2
3
Remove any foreign objects.  
Verify unobstructed air circulation.  
Logs  
Inspect for broken, damaged or missing logs. Replace as necessary.  
Logs will accumulate soot. Periodically brush soot from the logs with a paint brush or vacuum.  
Inspect for paint condition, warping, corrosion or perforation. Sand and repaint as necessary.  
Replace appliance if rebox has been perforated.  
Firebox  
Check caulking around gas line and pilot assembly and replace as necessary to prevent water inltrating the  
appliance.  
Burner ignition and  
operation  
1
2
3
4
5
6
7
Verify burner is properly secured to rebox bottom.  
Clean off burner top, inspect for plugged ports, corrosion or deterioration.  
Verify air shutter is clear of dust and debris.  
Inspect orice for soot, dirt or corrosion.  
Verify manifold and inlet pressures. Adjust regulator as required.  
Inspect pilot ame strength. Clean or replace orice as necessary.  
Inspect thermocouple/thermopile or IPI sensor rod for soot, corrosion and deterioration. Clean with emery cloth or  
replace as required.  
Remote controls  
1
2
3
Verify operation of remote.  
Replace batteries in remote transmitters.  
If appliance will not be used for a long period of time, verify batteries have been removed from battery back-up in  
IPI systems to prevent premature battery failure or leaking.  
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11  
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Reference Materials  
12  
A. Appliance Dimension Diagram  
Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to  
Section 3.  
CARODG36I, CARODG36IL  
44 in.  
(1118 mm)  
15 in.  
(381 mm)  
15-1/2 in.  
(394 mm)  
TOP VIEW  
STANDOFFS CAN BE REMOVED  
IF NOT INSTALLED IN A WALL  
NON-COMBUSTIBLE BOARD  
42-1/2 in.  
(1080 mm)  
11-1/2 in.  
(292 mm)  
36-1/2 in.  
(927 mm)  
28-7/8 in.  
(734 mm)  
9-1/2 in.  
(241 mm)  
10 in.  
(254 mm)  
33-3/8 in.  
(848 mm)  
2-1/4 in.  
(57 mm)  
FRONT  
6 in.  
(152 mm)  
5-1/8 in.  
(130 mm)  
6 in.  
(152 mm)  
BOTTOM VIEW  
3/4 in.  
(19 mm)  
GAS ACCESS LOCATION ON APPLIANCE  
IF CONTROL BOX IS LOCATED ON SIDE OF APPLIANCE  
Figure 12.1 Appliance Dimensions - CARODG36I, CARODG36IL  
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CARODG42I, CARODG42IL  
50 in.  
(1270 mm)  
15 in.  
(381 mm)  
15-1/2 in.  
(394 mm)  
STANDOFFS CAN BE REMOVED  
IF NOT INSTALLED IN A WALL  
NON-COMBUSTIBLE BOARD  
50-1/2 in.  
(1283 mm)  
11-1/2 in.  
(292 mm)  
44-1/2 in.  
(1130 mm)  
34-3/4 in.  
(883 mm)  
9-1/2 in.  
(241 mm)  
10 in.  
(254 mm)  
39-1/8 in.  
(994 mm)  
2-1/4 in.  
(57mm)  
6 in.  
FRONT  
(152 mm)  
5-1/8 in.  
(130 mm)  
6 in.  
(152 mm)  
BOTTOM VIEW  
3/4 in.  
(19 mm)  
GAS ACCESS LOCATION ON APPLIANCE  
IF CONTROL BOX IS LOCATED ON SIDE OF APPLIANCE  
Figure 12.2 Appliance Dimensions - CARODG42I, CARODG42IL  
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11  
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CARODG36I, CARODG36IL  
B. Service Parts List  
Carolina 36” Outdoor Gas Appliance  
Beginning Manufacturing Date: Sep 2009  
Ending Manufacturing Date: ______  
8
9
10  
10.1  
10.1  
10.2  
10.2  
13  
14  
12  
11  
16  
#15 Non Combustible Board  
Log Set Assembly  
14.1  
7
14.2  
14.3  
5
6
6
1
4
14.3  
14.4  
14.5  
3
2
14.6  
14.7  
Part number list on following page.  
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CARODG36I, CARODG36IL  
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for  
your appliance please provide model number and serial number. All parts listed in this manual may  
be ordered from an authorized dealer.  
Stocked  
at Depot  
ITEM  
DESCRIPTION  
COMMENTS  
PART NUMBER  
4066-017  
4066-320  
4066-319  
4066-318  
4066-317  
4066-316  
4066-315  
4066-313  
4066-119  
Log Set Assembly  
Log 1, Back  
Y
1
2
3
4
5
6
7
8
Log 2, Front Right  
Log 3, Front Left  
Log 4, Top Inside Right  
Log 5, Top Inside Left  
Log 6, Top Outside Left  
Log 8, Top Back  
Standoff  
Qty 2 req  
Qty 2 req  
Pre SN 0022401504 SRV4066-019  
Post SN 002401504 4066-019  
Pre SN 0022401504 SRV4066-018  
Post SN 002401504 4066-018  
4066-154  
Y
Y
Y
Y
Burner/Grate Assembly NG  
Burner/Grate Assembly LP  
9
Orice, NG  
Orice, LP  
9.1  
4066-155  
9.2  
10  
4066-156  
Connector  
Qty 2 req  
Qty 2 req  
Qty 2 req  
4066-022  
4066-305  
4066-023  
4067-112  
4066-127  
4067-113  
4066-325  
Screen Rod Assembly  
Screen Rod  
Y
Y
Y
10.1  
10.2  
11  
Screen Assembly  
Pilot Bracket  
12  
Pilot Shield  
13  
Heat Shield  
14  
Control Box Assembly  
Non-combustible Board Assembly  
Top  
Y
15  
15.1  
15.2  
15.3  
15.4  
15.5  
15.6  
15.7  
4066-120  
Left Side  
4066-121  
Back  
Qty 2 req  
Qty 2 req  
4066-123  
Right Side  
4066-122  
4066-126  
Lower Right  
4066-124  
Upper Front  
4066-125  
Front Sides  
Touch up Paint Fiber  
Patch Kit, Fiber  
Electric Conversion Kit to AC Power  
Conversion Kit NG  
Conversion Kit LP  
Pilot Orice NG  
Pilot Orice LP  
Regulator NG  
Regulator LP  
STRATFORD-KIT  
SRV-PACK  
ELEC-CARODG  
NGK-CARODG36  
LPK-CARODG36  
593-528  
Y
Y
Y
Y
Y
Y
593-527  
NGK-DXV-50  
LPK-DXV-50  
Additional service part numbers appear on following page.  
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CARODG42I, CARODG42IL  
B. Service Parts List  
Carolina 42” Outdoor Gas Appliance  
Beginning Manufacturing Date: Feb 2010  
Ending Manufacturing Date: ______  
7
8
9
9.1  
8.1  
8.2  
9.2  
13  
11  
10  
12  
15  
Log Set Assembly  
#14 Non Combustible Board  
14.1  
14.2  
14.3  
4
3
5
6
14.3  
6
6
1
14.4  
14.5  
14.6  
14.7  
2
Part number list on following page.  
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11  
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CARODG42I, CARODG42IL  
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement  
Stocked  
at Depot  
parts for your appliance please provide model number and serial number. All parts listed  
in this manual may be ordered from an authorized dealer.  
ITEM  
DESCRIPTION  
COMMENTS  
PART NUMBER  
4067-017  
4067-313  
4067-314  
4067-315  
4067-316  
4067-317  
4067-319  
4067-119  
4067-019  
4067-018  
4067-154  
4067-155  
4066-156  
4067-022  
4067-305  
4067-023  
4067-112  
4067-113  
4066-127  
4066-325  
Log Set Assembly  
Log 1, Rear Log  
Log 2, Left Front  
Log 3, Right Front  
Log 4, Top Right  
Log 5, Top Left  
Log 6  
Y
1
2
3
4
5
6
7
Qty 3 req  
Qty 2 req  
Standoff  
Burner/Grate Assembly NG  
Burner/Grate Assembly LP  
Orice, NG  
Y
Y
Y
Y
8
8.1  
Orice, LP  
8.2  
9
Connector  
Qty 2 req  
Qty 2 req  
Qty 2 req  
Screen Rod Assembly  
Screen Rod  
Y
Y
9.1  
9.2  
10  
Screen Assembly  
Pilot Bracket  
Heat Shield  
11  
12  
Pilot Shield  
13  
Control Box Assembly  
Non-combustible Board  
Top  
Y
14  
4067-120  
14.1  
14.2  
14.3  
14.4  
14.5  
14.6  
14.7  
Left Side  
4067-121  
Back  
Qty 2 req  
Qty 2 req  
4067-123  
Right Side  
4067-122  
4066-126  
Lower Right  
4067-124  
Upper Front  
4067-125  
Front Sides  
4066-116  
Bracket, Junction Box  
Electric Conversion Kit to AC Power  
Patch Kit, Fiber  
Touch up Paint, Fiber  
Conversion Kit NG  
Conversion Kit LP  
Pilot Orice NG  
Pilot Orice LP  
Regulator NG  
ELEC-CARODG  
SRV-PACK  
STRATFORD-KIT  
NGK-CARODG42  
LPK-CARODG42  
593-528  
Y
Y
Y
Y
Y
Y
593-527  
NGK-DXV-50  
LPK-DXV-50  
Regulator LP  
Additional service part numbers appear on following page.  
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11  
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B. Service Parts List (continued)  
CARODG36I, CARODG36IL, CARODG42I, CARODG42IL  
Beginning Manufacturing Date: Feb 2010  
Ending Manufacturing Date: ______  
15.13  
15.12  
#15 Valve Assembly  
15.1  
15.11  
15.10  
15.2  
15.9  
15.8  
15.3  
15.5  
15.7  
15.6  
15.4  
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement  
parts for your appliance please provide model number and serial number. All parts listed  
in this manual may be ordered from an authorized dealer.  
Stocked  
at Depot  
ITEM  
DESCRIPTION  
COMMENTS  
PART NUMBER  
4066-026  
4066-027  
4066-328  
4042-314  
4021-696  
4021-628  
4021-629  
4021-705  
4067-223  
4021-710  
060-511  
Valve Assembly NG  
Valve Assembly LP  
15  
15.1  
15.2  
15.3  
Gasket , Pilot Bracket  
90 Degree Elbow  
Flex Line, 1/2 inch SS, 84 inches long  
Pilot Assembly NG  
Pilot Assembly LP  
Pilot Tube  
Y
Y
Y
Y
Y
Y
Y
Y
Y
15.4  
15.5  
15.6  
15.7  
15.8  
15.9  
Battery Pack**  
Wire Assembly  
On/ Off Switch  
4021-697  
2166-307  
4066-115  
2078-022  
4021-045  
2166-302  
2166-303  
2166-304  
Wire Assembly  
Module  
15.10 Valve Bracket  
15.11  
Flex Ball Valve Assembly  
Y
15.12 Male Elbow  
Valve NG  
15.13  
Y
Y
Y
Valve LP  
Wire Harness  
**Fuse for battery pack can be sourced locally, not a warranty item. Specs are 500mA~10A 3/4" long  
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11  
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C. Warranty  
Outdoor Lifestyles by Hearth & Home Technologies, Inc.™  
Limited Warranty  
Hearth & Home Technologies, Inc. (“HHT”) extends the following warranty for all Outdoor Lifestyles by  
HHT™ brand products (“Products”) that are purchased from an HHT authorized dealer.  
WARRANTY COVERAGE:  
HHT warrants to the original owner of the Product at the site of installation, and to any transferee taking  
ownership of the Product at the site of installation within one year following the date of original purchase,  
that the Product will be free from defects in materials and workmanship at the time of manufacture. After  
installation, if covered components manufactured by HHT are found to be defective in materials or  
workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered  
components. This warranty is subject to conditions, exclusions and limitations as described below.  
WARRANTY PERIOD:  
The warranty period runs for one year, beginning on the earlier of: (i) the date of invoice for the Product;  
(ii) in the case of new home construction, the date of first occupancy of the residence or six months after  
the date of sale of the Product by an HHT authorized dealer, whichever occurs first; or (iii) the date 24  
months following the date of Product shipment from HHT, regardless of the invoice or occupancy date.  
WARRANTY CONDITIONS:  
This warranty only covers Products that are purchased through an HHT authorized dealer or  
distributor. A list of HHT authorized dealers is available on the HHT branded websites.  
This warranty is only valid while the Product remains at the site of original installation.  
Contact your installing dealer for warranty service. If the installing dealer is unable to provide  
necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees  
may apply if you are seeking warranty service from a dealer other than the dealer from whom  
you originally purchased the Product.  
Check with your dealer in advance for any costs to you when arranging a warranty call. Travel  
and shipping charges for parts are not covered by this warranty.  
WARRANTY EXCLUSIONS:  
This warranty does not cover the following:  
Changes in surface finishes as a result of normal use. As a heating appliance, some changes in  
color of interior and exterior surface finishes may occur; this is not a flaw and not covered under  
warranty.  
Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse,  
scratches, melted items, or other external sources and residues left on surfaces from the use of  
abrasive cleaners or polishes.  
Repair or replacement of parts that are subject to normal wear and tear during the warranty  
period. These parts include: paint, firebricks, grates, flame guides and the discoloration of glass.  
Minor expansion, contraction, or movement of certain parts causing noise. These conditions are  
normal and complaints related to this noise are not covered by this warranty.  
Outdoor Lifestyles Warranty - 2108-975A - 10/05/09 - page 1  
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C. Warranty (continued)  
Damages resulting from: (1) failure to install, operate, or maintain the Product in accordance with  
the installation instructions, operating instructions, and listing agent identification label furnished  
with the Product; (2) failure to install the Product in accordance with local building codes; (3)  
shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with  
damaged, corroded or failed components, accident, or incorrectly performed repairs; (5) inad-  
equate ventilation, negative pressure or environmental conditions, including, without limitation:  
hail, snow, ice, fallen branches, flooding, water damage and fading of color; (6) use of fuels other  
than those specified in the operating instructions; (7) installation or use of components not  
supplied with the Product or any other components not expressly authorized and approved by  
HHT; (8) modification of the Product not expressly authorized and approved by HHT in writing;  
and/or (9) interruptions or fluctuations of electrical power supply to the Product.  
Non-HHT venting components, hearth components or other accessories used in conjunction with  
the Product.  
Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is  
installed.  
The Product’s capability to heat the desired space. Information is provided to assist the consumer  
and the dealer in selecting the proper appliance for the application. Consideration must be given  
to the Product’s location and configuration and environmental conditions.  
This warranty is void if:  
The Product has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other  
damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored  
cast iron, bubbling, cracking and discoloration of steel or enamel finishes and cracking or spalling of  
refractory or cementitious materials.  
The Product is subjected to prolonged periods of dampness, condensation, ice or snow.  
There is any damage to the Product or other components due to water or weather damage which is the  
result of, but not limited to, improper chimney or venting installation.  
LIMITATIONS OF LIABILITY:  
Repair or replacement in accordance with the provisions of this warranty will be the owner’s exclusive remedy for and  
will constitute HHT’s sole obligation under this warranty, under any other warranty (express or implied), or in contract,  
tort or otherwise; provided, however, that if HHT is unable to provide repair or replacement in an expedient and cost  
effective manner, HHT may discharge all such obligations by refunding the purchase price of the Product. No  
employee, agent, dealer, or other person is authorized to give any warranty on behalf of HHT. TO THE EXTENT  
ALLOWED BY LAW, HHT MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WAR-  
RANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. HHT WILL NOT BE LIABLE FOR  
ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF DEFECTS IN OR USE OF THE PROD-  
UCTS. Some states do not allow exclusions or limitation of incidental or consequential damages, so these limitations  
may not apply to you. This warranty gives you specific rights; you also may have other rights, which vary from state  
to state. The duration of any implied warranty is limited to the duration of the warranty period specified herein.  
Outdoor Lifestyles Warranty - 2108-975A - 10/05/09 - page 2  
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11  
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D. Contact Information  
Please contact your Outdoor Lifestyles dealer with any questions or concerns.  
- NOTES -  
CAUTION  
DO NOT DISCARD THIS MANUAL  
Read, understand  
and follow these  
instructions for safe  
installation and  
operation.  
L e a v e  
t h i s  
Important operating  
and maintenance  
instructions included.  
manual with party  
responsible for use  
and operation.  
This product may be covered by one or more of the following patents: (United States) 5328356, 5601073, 5613487,  
5647340, 5890485, 5941237, 5947112, 5996575, 6006743, 6019099, 6053165, 6145502, 6170481, 6374822, 6484712,  
6601579, 6769426, 6863064, 7077122, 7098269, 7258116, 7470729 or other U.S. and foreign patents pending.  
2000-945  
Printed in U.S.A. - Copyright 2011  
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11  
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