P3PC-E517-01EN
Color Image Scanner
TM
fi-4110EOX2
Operator’s Guide
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INTRODUCTION
Thank you for purchasing the ScanSnap!TM fi-4110EOX2 Duplex Color Scanner product.
ScanSnap! fi-4110EOX2 comes with a color image scanner and office applications. It is a com-
plete Office Solution designed to improve your productivity and to solve your office scanning
problems. ScanSnap! product has the following features.
■ Just pressing the Scanner button allows you to turn images on paper into PDFs!
You can turn the documents that clutter up your desktop into PDFs, and manage and
archive them on your computer. You can use the Adobe® Acrobat® software packaged
with this scanner to display and these PDF documents.
ScanSnap! product can also automatically recognize the type of document, color or
black & white, so scanned image files can be made smaller when scanning documents
containing a mixture of color and black & white pages. You can also have the scanner
automatically remove blank pages in documents in order to reduce the size of files even
more.
■ Effortless scanning!
Double-sided color documents A4 or Letter in size can be scanned at a speed of about
15 sheets/minute. (when Scan mode is set to Normal, Color mode is set to Auto, and
Compression rate is set to3)
■ Small desktop footprint!
Smaller than a sheet of A4 or letter paper in size, ScanSnap! scanner can be left on your
desk all the time.
■ Business cards easily filed!
Business cards can be easily filed and searched for using the OCR function by using the
"CardMinderTM" software supplied with the scanner.
This document describes how to handle ScanSnap! fi-4110EOX2 and basic operation methods.
Before you start using ScanSnap!, fi-4110EOX2 be sure to thoroughly read this manual to ensure
correct use.
ScanSnap! fi-4110EOX2 is referred to as ScanSnap! hereafter in this document.
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CONTENTS
■ Regulatory Information ......................................................... v
■ Note, Liability ...................................................................... viii
■ Safety Precautions ............................................................... xi
Rear Side.............................................................................................. 3
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4.1 Uninstalling Supplied Programs (ScanSnap! Driver and
CardMinder)....................................................................... 49
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■ Regulatory Information
FCC declaration
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
located.
•Consult your dealer or an experienced radio/TV technician.
FCC warning: Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Changes or modifications not expressly approved by the party responsible for com-
pliance could void the user’s authority to operate the equipment.
• The use of a shielded interface cable is required to comply with the Class B
ATTENTION
limits of Part 15 of FCC rules.
• The length of the AC cable must be 3 meters (10 feet) or less.
Canadian DOC Regulations
This digital apparatus does not exceed the Class B limit for radio noise emissions from
digital apparatus set out in the Radio interference Regulations of the Canadian Department
of Communications.
This Class B digital apparatus complies with Canadian ICES-003.
Le pésent appareil numérique n’ément pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe B prescridtes dans le Réglesment sur le
brouillage radioélectrique dicté par le ministere des Communications du Canada.
Cet appareil numérique de la classe B est conformme à la norme NMB-003 du Canada.
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Bescheimigung des Herstellers / Importeurs
Hiermit wird bescheinigt, daß der/dieldas
fi-4110EOX2
•In Übereinsstimmung mit den Bestimmungen der EN45014(CE) funkentstört ist.
•Laut Maschinenlärminformationsverordnung 3. GS GV, 18.01.1991:Der höchste
Schalldruckpegel beträgt 70 dB (A) oder weniger gemäß ISO/7779.
International ENERGY STAR® Program
As an ENERGY STAR® Partner, PFU LIMITED has determined that
this product meets the ENERGY STAR® guidelines for energy
efficiency.
The International ENERGY STAR® Office Equipment Program is an
international program that promotes energy saving through the penetration of energy
efficient computers and other office equipment. The program backs the development and
dissemination of products with functions that effectively reduce energy consumption. It is an
open system in which business proprietors can participate voluntarily. The targeted products
are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and
multifunction devices. Their standards and logos (
nations.
) are uniform among participating
Use in High-safety Applications
This product has been designed and manufactured on the assumption that it will be used in
office, personal, domestic, regular industrial, and general-purpose applications. It has not
been designed and manufactured for use in applications (simply called "high-safety
applications" from here on) that directly involve danger to life and health when a high degree
of safety is required, for example, in the control of nuclear reactions at nuclear power
facilities, automatic flight control of aircraft, air traffic control, operation control in mass-
transport systems, medical equipment for sustaining life, and missile firing control in
weapons systems, and when provisionally the safety in question is not ensured. The user
should use this product with adopting measures for ensuring safety in such high-safety
applications. PFU LIMITED assumes no liability whatsoever for damages arising from use
of this product by the user in high-safety applications, and for any claims or compensation
for damages by the user or a third party.
vi
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About the use of mercury
The scanner lamp contains mercury.
To avoid unexpected injury, read the following carefully.
Doing the following actions may result in serious personal injuries:
•Do not put the substance in the lamp in your mouth as it contains mercury.
•Do not incinerate, crush, or shred the scanner.
•Do not breathe the chemical liquid contained in the scanner parts.
Disposing of the scanner should be conducted as required by local ordinances or regulations.
Trademarks
ScanSnap!, ScanSnap! logo, and CardMinder are the trademarks of PFU LIMITED.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Adobe, the Adobe logo, and Acrobat are either registered trademarks of Adobe Systems
Incorporated in the United States and/or other countries.
Other product names are the trademarks or registered trademarks of the respective
companies.
How Trademarks Are Indicated In This Manual
CardMinder:
CardMinderTM for ScanSnap!.
References to operating systems (OS) are indicated as follows:
Windows® 98:
Windows® Me:
Windows® 2000:
Windows® XP:
Microsoft® Windows® 98 operating system.
Microsoft® Windows® Millennium Edition operating system.
Microsoft® Windows® 2000 Professional operating system.
Microsoft® Windows® XP Professional operating system,
Microsoft® Windows® XP Home Edition operating system.
Where there is no distinction between the different versions of the above operating system,
the general term "Windows " is used.
Manufacturer
PFU LIMITED
Image Products Sales Dept., Imaging Products Division, Products Group
Solid Square East Tower, 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi Kanagawa 212-8563,
Japan
Phone : (81-44) 540-4538
All Rights Reserved, Copyright© PFU LIMITED 2003.
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■ Note, Liability
READ ALL OF THIS MANUAL CAREFULLY BEFORE USING THIS PRODUCT. IF
THIS PRODUCT IS NOT USED CORRECTLY, UNEXPECTED INJURY MAY BE
CAUSED TO USERS OR BYSTANDERS.
While all efforts have been made to ensure the accuracy of all information in this manual,
PFU assumes no liability to any party for any damage caused by errors or omissions or by
statements of any kind in this manual, its updates or supplements, whether such errors are
omissions or statements resulting from negligence, accidents, or any other cause. PFU
further assumes no liability arising from the application or use of any product or system
described herein; nor any liability for incidental or consequential damages arising from the
use of this manual. PFU disclaims all warranties regarding the information contained herein,
whether expressed, implied, or statutory.
■ Preface
Safety Precautions
This manual describes important details for ensuring the safe and correct use of this product.
Thoroughly read this manual before you start to use this product. In particular, be sure to
read and fully understand the Safety Precautions described in this manual before you use this
product.
Also, store this manual in a safe place so that it can be easily referred to during use of this
product.
Warning Indications Used In This Manual
This manual uses the following indications to ensure safe and correct use of this product, and
to prevent possible danger and injury to the operator and other persons.
This indication alerts operators to an operation that, if not strictly
observed, may result in severe injury or death.
WARNING
This indication alerts operators to an operation that, if not strictly observed, may
result in safety hazards to personnel or damage to equipment.
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Symbols Used In This Manual
This manual uses the following symbols in explanations in addition to warning indications.
This symbol alerts operators to particularly important information. Be sure to
ATTENTION
read this information.
This symbol alerts operators to helpful advice regarding operation.
HINT
A TRIANGLE symbol indicates that special care and attention is required.
The drawing inside the triangle shows the specific caution.
A CIRCLE with a diagonal line inside shows action which users may not perform.
The drawing inside or under the circle shows the specific action that is not
allowed.
Outline characters on a colored background show instructions users should fol-
low.
R
It may also include the drawing that shows the specific instruction.
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Screen Examples In This Manual
The screen examples in this manual are subject to change without notice in the interest of
product improvement.
If the actual displayed screen differs from the screen examples in this manual, operate by
following the actual displayed screen while referring to the User's Manual of the scanner
application you are using.
Furthermore, the screenshots in this manual are for the ScanSnap! Driver and the
CardMinder application.
About Maintenance
The user must not perform repairs on this scanner.
Contact the store where you purchased the scanner or an authorized FUJITSU Image
Scanner service provider to make repairs to this product.
x
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■ Safety Precautions
WARNING
The following describes important warnings described in this manual.
Do not touch the AC cable with wet hands.
Do not touch the power plug with wet hands. Doing so might cause electric
shock.
Do not damage the AC cable.
A damaged AC cable may cause fire or electric shock.
Do not place heavy objects on AC cables, or pull, bend, twist, heat, damage or
modify AC cables.
Also, do not use damaged AC cables or power plugs, and AC cables or power
plugs when the wall socket is loose.
Use only specified AC cables and connector cables
Use only specified AC cables and connector cables. Failure to use the correct
cables might cause electric shock and equipment failure.
Use this scanner only at the indicated power voltage. Do not
connect to multiple-power strips.
Use this scanner only at the indicated power voltage and current. Improper
power voltage and current might cause fire or electric shock.
Also, do not connect to multiple-power strips.
Wipe any dust from the power plug.
Wipe off any dust from metal parts on the power plug or metal fittings with a soft,
dry cloth. Accumulated dust might cause fire or electric shock.
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Do not install in locations subject to oil smoke, steam, humidity,
and dust.
Do not install the scanner in locations subject to oil smoke, steam, humidity, and
dust. Doing so might cause a fire or electric shock.
Do not use the scanner if you smell strange odor.
If you detect heat coming from the device or detect other problems such as
smoke, strange smells or noises, immediately turn off the scanner and then
disconnect its power plug.
Make sure that the smoking has stopped, and then contact the store where you
bought the scanner or an authorized FUJITSU scanner service provider.
Turn the scanner OFF if it is damaged.
If the scanner is damaged for any reason, turn off the scanner and unplug the
power cable before contacting the store where you purchased the scanner.
Do not put liquids inside the scanner.
Do not insert or drop metal objects in to the scanner.
Do not scan wet documents or documents with paper clips or staples.
Do not splash or allow the scanner to get wet.
If foreign objects (water, small metal objects, liquids, etc.) get inside the scanner,
immediately turn off the scanner and disconnect the power plug from the power
outlet, then contact the store where you bought the scanner or the Maintenance
Service Center.
Pay particular attention to this warning in households where there are small chil-
dren.
xii
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Do not touch the inside of the scanner unless necessary.
Do not take apart or modify the scanner. The inside of the scanner contains high-
voltage components. Touching these components might cause fire or electric
shock.
The following describes important cautions described in this manual.
Do not install the scanner on unstable surfaces.
Install the scanner on a desk so that none of its parts protrude outside of the
desktop. Also, make sure that the scanner is installed on a flat, level surface.
Do not install the scanner on unstable surfaces. Install the scanner on a level
surface that is free of vibration to prevent it from falling.
Install the scanner on a strong surface that will support the weight of the
scsanner and other devices.
Firmly insert the power plug.
Firmly insert the power plug into the power outlet as far it can go.
Do not block the ventilation ports.
Do not block the ventilation ports. Blocking the ventilation ports generates heat
inside of scanner, which may results in fire or scanner failure.
Do not place heavy objects or climb on top of the scanner.
Do not place heavy objects on the scanner or use the scanner's top surface for
performing other work. Improper installation might cause injuries.
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Before moving the scanner, disconnect the power plug from the
power outlet.
Do not move the scanner with the power and interface cables connected as this
might damage the cables, causing fire, electric shock or injuries.
Before moving the scanner, be sure to disconnect the power plug from the power
outlet, and disconnect data cables. Also, make sure that the floor is free of
obstructions.
Protect the scanner from static electricity.
Install the scanner away from strong magnetic fields and other sources of
electronic noise. Also, protect the scanner from static electricity as this might
cause the scanner to malfunction.
Do not use aerosol sprays near the scanner.
Do not use aerosol sprays to clean the scanner. Aerosol sprays cause dirt and
dust to enter the scanner, resulting scanner failure and malfunction.
Avoid any contact when scanner is in use.
Avoid touching any scanner mechanism when scanning as this may cause
injuries.
Disconnect the power plug from the power outlet when the
scanner is not used for a long period of time.
When the scanner is not used for a long period of time, be sure to disconnect the
power plug from the power outlet for safety.
Do not install the scanner in the direct sunlight.
Do not install the scanner in the direct sunlight or near heating apparatus. Doing
so might cause excessive heat to build up inside the scanner, causing fire or
scanner trouble. Install the scanner in a well-ventilated location.
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Chapter1
BEFORE YOU START USING YOUR
SCANNER
1
This chapter describes preparations you must perform before you start using ScanSnap! product.
1.1 Checking the Contents of the Scanner Package ................................................. 2
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1.2 Names and Functions of Parts
1.2 Names and Functions of Parts
This section describes the names of parts and their functions.
■ Front Side
1
Stacker
Align the stacker with
both edges at the
bottom of the scanner,
and firmly insert as far
as possible.
Pick arm
Duplex
Press this button to
scan both sides of
a document.
Simplex
Press this button to
scan one side of a
document.
LED
This LED lights when the scanner is
ready.
ADF paper chute
Insert the claws of the ADF
paper chute into the holes at
the top of the scanner body at
an angle as shown in the
figure so that the ADF paper
chute reclines towards the
rear of the scanner.
During scanning, this LED blinks.
Operation panel
■ Rear Side
Cover open lever
AC adapter connector
USB connector
Seal
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Chapter2
CONNECTING ScanSnap!
This chapter describes how to connect ScanSnap! product to your personal computer.
Before you connect ScanSnap! scanner, install the supplied programs (Adobe® Acrobat®,
CardMinder and ScanSnap! Driver) on your personal computer.
First, install ScanSnap! Driver, and then connect ScanSnap! to your personal
ATTENTION
computer.
If you connect ScanSnap! before installing ScanSnap! Driver, ScanSnap! will
not operate normally.
Also, if an older version of ScanSnap! Driver is installed on the personal com-
puter you are using, first uninstall the older version, restart your personal com-
puter, and install the latest version of ScanSnap! Driver.
*
If you have connected ScanSnap! beforehand, the "Found New Hardware
Wizard" (the screen title differs slightly according to the OS running on your
personal computer) screen is displayed. If this screen is displayed, click the
[Cancel] button to close the Wizard screen, and first install ScanSnap! Driver.
For details on access space required when installing your scanner, refer to Appendix "Installation
In this chapter, the following abbreviations mean the following:
Windows® 98
: Microsoft® Windows® 98 operating system operating system
Windows® Me : Microsoft® Windows® Millennium Edition operating system
Windows® 2000 : Microsoft® Windows® 2000 Professional operating system
Windows® XP : Microsoft® Windows® XP Professional operating system,
Microsoft® Windows® XP Home Edition operating system
2.2 Connecting Your Computer to ScanSnap!......................................................... 14
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2.1 Installing ScanSnap!
2.1 Installing ScanSnap!
"Installation" is the operation of copying the program files supplied with ScanSnap! to the hard
disk of the personal computer you are using, and creating the environment for using ScanSnap! on
the personal computer on which the ScanSnap! program files are installed.
■ Before Installing ScanSnap!
Make the following preparations before you install ScanSnap!.
2
1. Check the system.
ScanSnap! runs on the following system:
■ Personal computer
•
Intel® Pentium®III processor, clock speed 600 MHz or higher is recommended as the
CPU.
•
•
CD-ROM drive (required for installation)
USB port
ScanSnap! sometimes does not function if the USB port on the keyboard or
ATTENTION
monitor is used.
If you are using a commercially available USB hub, use a type that has an AC
adapter.
v
■ Operating system
•
•
•
•
Windows® 98
Windows® Me
Windows® 2000
Windows® XP or one of the above
■ RAM
64 Mbytes or more (128 Mbytes or more recommended)
■ Free disk space
•
•
ScanSnap! Driver
CardMinderTM
10 Mbytes
100 Mbytes
2. Make sure that ScanSnap! is disconnected from your personal computer.
3. Start up your personal computer.
When using Windows® 2000 or Windows® XP, log in as a user having "Administrator"
privileges (computer administrator privileges in the case of Microsoft® Windows® XP
Home Edition operation system).
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4. Exit all currently running programs.
■ Installing Adobe® Acrobat®
Install Adobe® Acrobat® by the following procedure from the "Adobe® Acrobat® 5.0 CD-ROM"
supplied with the scanner.
®
®
Adobe Acrobat is required for displaying "ScanSnap! fi-4110EOX2 Opera-
tor’s Guide" and "CardMinder User’s Guide."
HINT
®
®
Adobe Acrobat can also be linked to ScanSnap! so that scanned images are
displayed.
®
®
* Adobe Acrobat need not be installed if it is already installed on your per-
sonal computer.
Operation
1. Insert the Adobe® Acrobat® 5.0 CD-ROM into the CD-ROM drive.
⇒ The CD-ROM is automatically recognized, and the "Adobe Acrobat 5.0 AutoPlay"
screen is displayed.
If the "Adobe Acrobat 5.0 AutoPlay" screen is not displayed even after the
HINT
®
®
Adobe Acrobat 5.0 CD-ROM is inserted into the CD-ROM drive, double-click
the "AutoPlay.exe" icon at the CD-ROM drive in Explorer.
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2.1 Installing ScanSnap!
2. The following screen is displayed. Click the [Next] button.
2
3. The following screen is displayed. Click the [Acrobat 5.0] button, and click the [Install
Adobe Acrobat 5.0] button shown below.
4. The setup screen is displayed. Install Adobe® Acrobat® by following the on-screen
instructions.
®
®
For details on installation of Adobe Acrobat 5.0, read the description that is
HINT
displayed by clicking the [Before you install] button in the screen at Operation
®
®
®
®
For details on how to use Adobe Acrobat 5.0, refer to "Adobe Acrobat 5.0
Help."
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■ Installing Supplied Programs (ScanSnap! Driver and CardMinder)
Install supplied programs for ScanSnap! from the "Setup CD-ROM" supplied with the scanner.
Operation
1. Insert the Setup CD-ROM for the scanner into the CD-ROM drive.
⇒ The "ScanSnap! Installer" starts up, and the "ScanSnap! Setup" dialog box is displayed.
If the Main menu" dialog box is not displayed even though the Setup CD-ROM
HINT
is inserted in the CD-ROM drive, double-click the "Setup.exe" icon at the CD-
ROM drive in which the Setup CD-ROM is inserted using Explorer, and start up
"ScanSnap! Installer".
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2.1 Installing ScanSnap!
2. Click the [Show Readme] button in the "ScanSnap! Setup" dialog box.
This item describes the precautions to follow when installing and uninstalling ScanSnap!,
structure of files in the Setup CD-ROM, and other information.
2
When you have finished reading this description, close the screen.
3. Click the [Install Products] button in the "ScanSnap! Setup" dialog box.
⇒ "Welcome to the InstallShield Wizard for ScanSnap!" screen is displayed.
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4. Click the [Next] button in the "Welcome to the InstallShield Wizard for the ScanSnap!"
⇒ The "License Agreement" screen is displayed.
5. Check the details of the "License Agreement." If you agree with the details, click the
[Yes] button.
If you do not agree with the details, click the [No] button. This cancels the installation.
⇒ When you click the [Yes] button, the "Choose Destination Location" screen is displayed.
6. In the "Choose Destination Location" screen, check the installation directory, and click
the [Next] button.
To install ScanSnap! in the displayed folder, click the [Next] button.
Normally, there is no need to change the folder in the installation directory. Change the
installation directory when there is not enough free disk space at the drive where the installa-
tion folder is located.
To change the folder to install ScanSnap! to, click the [Browse...] button. The "Select Direc-
tory" dialog box is displayed. Select the folder to install ScanSnap! to.
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2.1 Installing ScanSnap!
2
⇒ The "Setup Type" screen is displayed.
7. Select the programs you want to install in the “Setup Type” screen.
■ Typical
Installs both ScanSnap! Driver and CardMinder programs.
■ Compact
Installs only the ScanSnap! Driver program.
■ Custom
Select ScanSnap! Driver and CardMinder to install them.
Select Typical and then click the [Next] button.
⇒ This displays the "Start Copying Files" screen.
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8. In the "Start Copying Files" screen, check the files that will be installed, and click the
[Next] button.
⇒ This starts installation of ScanSnap! supplied programs. When installation ends, the
"InstallShield Wizard Complete" screen is displayed.
9. In the "InstallShield Wizard Complete"screen, click [Finish] button.
⇒ If you selected "Yes, I want to restart my computer now", your computer will be
restarted.
⇒ If you selected "No, I will restart my computer later.", The "ScanSnap! Setup" dialog box
will be displayed. Click the [Exit] button to close the "ScanSnap! Setup" dialog box
To exit the Installer, you must restart your computer.
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2.1 Installing ScanSnap!
TM
To display the "ScanSnap! fi-4110EOX2 Operator’s Guide" and "CardMinder
HINT
®
®
®
®
TM
User’s Guide," Adobe Acrobat or Adobe Acrobat Reader is required. If
this software is not installed on the personal computer you are using, install
®
®
®
Acrobat 5.0 from the "Adobe Acrobat 5.0 CD-ROM" supplied with the scan-
ner.
2
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2.2 Connecting Your Computer to ScanSnap!
Follow the procedure below to connect your computer to ScanSnap!.
1. Connect ScanSnap! to the power outlet using the AC cable.
2. Connect your computer to ScanSnap! using the USB cable.
Be sure to connect the AC cable first before connecting the USB cable.
ATTENTION
The following describes each of the above two procedures.
■ Connecting the AC Adapter
Connect the power cable by the following procedure.
1. Connect the AC cable to the AC adapter.
2. Connect the connector of AC adapter to the AC adapter connector on ScanSnap!.
AC adapter connector
3. Insert the AC cable into the power outlet.
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2.2 Connecting Your Computer to ScanSnap!
■ Connecting the USB Cable
Connect the USB cable by the following procedure.
• Use the accessory USB cable. Operation with a commercially available USB
ATTENTION
cable is not guaranteed.
• When connecting to a USB hub, be sure to connect to the hub (first stage)
nearest your computer. If you connect to a USB hub from the second stage
onwards, ScanSnap! scanner may not function.
2
1. Attach the ferrite core onto the USB cable.
2. Remove the seal put on the rear side of ScanSnap! scanner.
Cover open lever
USB connector
AC adapter connector
Seal
3. Insert the USB cable into the USB connector on ScanSnap! scanner.
Insert firmly as far as it can go.
USB connector
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4. Insert the other end of the USB connector into the USB port on your computer.
⇒ ScanSnap! is automatically detected by your computer.
■ When the OS is Windows® 98
The "Insert disk" message is displayed.
Insert the Windows® 98 CD-ROM into the CD-ROM drive, and click the [OK] button.
■ When the OS is Windows® Me
New hardware is automatically added, and processing is continued.
■ When the OS is Windows® 2000
The "Digital Signature Not Found" dialog box is displayed. Click the [Yes] button.
■ When the OS is Windows® XP
The "Found New Hardware Wizard" dialog box is displayed. Click the [Next] button.
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2.2 Connecting Your Computer to ScanSnap!
The "Hardware Installation" dialog box is displayed. Click the [Continue Anyway] but-
ton.
2
The "Found New Hardware Wizard" dialog box notifying you that the Wizard will end
is displayed. Click the [Finish] button.
⇒ ScanSnap! is added to your computer as new hardware.
®
When the OS is Windows XP, it may take some time for the "ScanSnap! Mon-
ATTENTION
itor" icon in the task tray to be displayed as
.
Disconnect and then re-connect the AC cable and AC adapter when the icon
remains as
.
This scanner is not provided with a power switch. To turn the scanner OFF, dis-
HINT
connect the USB cable, and then disconnect the AC cable from the power out-
let.
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Chapter3
BASIC SCANNER OPERATIONS
This chapter describes basic ScanSnap! operations.
3.2 Scanning Different Document Types.................................................................. 21
3.5 Changing Scan Settings....................................................................................... 15
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3.1 Flow of Operations
3.1 Flow of Operations
This section describes the flow of operations starting with scanning of a document on ScanSnap!
scanner through to saving the scanned image in PDF format.
Operation
1. Make sure that the "ScanSnap! Monitor" icon is displayed on the task tray.
3
If the "ScanSnap! Monitor" icon is not displayed, select [Programs] - [Scan-
HINT
Snap! Driver] - [ScanSnap! Monitor], from the Start menu, and start up "Scan-
Snap!".
2. Load the document.
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x
x
Simple
Duple
3. Press the
(Duplex button) or
(Simplex button).
⇒ This starts document scanning.
After scanning ends, the supplied application (Adobe® Acrobat®, etc.) is started up, and
the scanned image is displayed.
For details, refer to "3.4 Scanning Documents" (page. 26).
As the default setting, documents are scanned at "Scan mode: Normal" and
"Select color mode: Auto".
HINT
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3.2 Scanning Different Document Types
3.2 Scanning Different Document Types
The table below summarizes the types of documents that can be scanned on this scanner.
Paper commonly used in offices
Media
2
2
Ream
52.3 g/m to 104.7 g/m (14 lb to 28 lb)
Weight
Legal
(8.5 in. × 14 in.)
A4
(210 mm × 297 mm)
(8.5 in. × 11 in.)
Letter
B5
(182 mm × 257 mm)
(148 mm × 210 mm)
(128 mm × 182 mm)
(105 mm × 148 mm)
(55 mm × 90 mm)
Size
A5
3
B6
A6
Business card
Custom
The following documents may have difficulty being fed on this scanner.
HINT
• Documents of non-uniform thickness (envelopes or paper with pasted on cut-
outs)
• Documents with wrinkles or curls
• Documents with folds or tears
• Tracing paper
• Coated paper
• Carbon paper
• Photosensitive paper
• Perforated or punched documents
• Non-rectangular documents
• Carbonless paper
The following documents may have difficulty being scanned. Don’t use them.
• Documents with paper clips or staples
ATTENTION
• Documents on which the ink is still wet
v
• Documents larger than Legal (width: 8.5 in., length: 14 in.)
• Materials other than paper such as fabric, metal foil, or transparencies
2
2
• Documents thinner than 52.3 g/m (14 lb) and thicker than 104.7 g/m (28 lb)
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• To prevent the rollers from getting dirty and to prevent faulty document feed,
avoid scanning documents filled in with pencil. If scanning of such documents
is necessary, clean the rollers as frequently as possible.
ATTENTION
• Carbonless paper can sometimes contain chemical substances that might
damage the Pad ASSY or rollers (e.g. Pick roller). Pay attention to the follow-
ing points when scanning carbonless documents:
• Clean the Pad ASSY or rollers as frequently as possible.
• The service life of the scanner is shortened more compared with when
wood-free paper is used.
To scan documents that are not standard sizes (such as Legal, A4, Letter, B5,
A5, B6, A6, or Business card) select Custom and specify the document size
before scanning. Refer to “3.5 Changing Scan Settings” “[Paper Size] tab”
(page 56) for the procedure on how to specify the document size in Custom.
ATTENTION
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3.3 Loading Documents
3.3 Loading Documents
This section describes how to load documents on the document support.
1. Straighten the edges of the document.
1) Straighten both sides of the document stack.
2. Fan the documents
1) Take out the stack of documents of thickness 4 mm or less.
• A number of sheets A4/Letter or smaller in size up to 4 mm (50 sheets of 64 g/m2
(17 lb) paper)
2) Hold both ends of the document with both hands, and bend the documents into an
arch.
3
4mm
3) Firmly holding the document with both hands, bend back the document as follows
so that the bent section rises up in the middle of the document.
4) Repeat steps 1) to 3) a few times.
5) Hold the other two sides of the document, and fan again.
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3. Load the document on the hopper.
Load the document as follows.
■ When loading the document so that both sides are scanned
Load the document so that the top side of the two-sided document (in the case of two or
more document sheets, the first page) is towards the ADF paper chute.
Load document so that
top side faces the rear.
Back side faces forward.
■ When loading the document so that one side is scanned
Load the document so that the side to be scanned is towards the ADF paper chute.
Before loading A4/Letter/Legal size documents, first pull up the extension of the
HINT
ADF paper chute.
Handle
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3.3 Loading Documents
4. Adjust the Side guides to the document width.
Move the Side guides so that there is no gap between the document edges and the Side
guides.
If there is a gap between the document edges and the guides, the scanned images may be
skewed.
If you use the stacker, scanned document sheets do not become separate
when they have passed through the scanner.
HINT
Use the document stack as follows.
1. Pull out the stacker towards you while holding it by its handle.
3
Handle
2. Insert your finger into the indent and lift up to extend the stacker exten-
sion.
Indent
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3.4 Scanning Documents
This section describes how to scan documents loaded on the ADF paper chute.
Operation
1. Press the buttons as follows depending on the type of document you are scanning.
■ When scanning two sides of the document
x Duplex button).
Duple
Press the (
■ When scanning one side of the document
x
Simple
Press the (
Simplex button).
⇒ This starts scanning.
During scanning, the
LED on ScanSnap! blinks.
The "Image scanning and file saving" screen also is displayed on your computer.
⇒ When scanning ends, the specified application (Adobe® Acrobat®, etc.) is started up, and
the scanned image is displayed.
• Before scanning documents containing printed or handwritten text, mark the
"Allow automatic noise reduction" checkbox under [Option...] on the [Scan-
ning] tab in the "Scan and Save Settings" dialog box. For details, refer to "3.5
HINT
• The application that is automatically started up after scanning ends differs
according to the setting on the [Application] tab in the "Scan and Save Set-
tings" dialog box. For details, refer to "3.5 Changing Scan Settings" (page. 28).
• Scanned documents can also be saved in image (JPEG) format. In this case,
change the document scan settings before scanning the document. For details
on changing document scan settings, refer to "3.5 Changing Scan Settings"
(page. 28). The following document scan settings can be changed:
•
•
•
•
•
•
Application linked to ScanSnap!
Folder to save scanned images to
Name of file to save scanned images to
Format of file for scanned image
Document scan size
Scan mode (draft, high quality, reduce noise of back side image, auto-
matically remove blank pages)
•
Size of file for scanned image
• The compression ratio of scanned images vary slightly.
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3.4 Scanning Documents
If scanning is interrupted by a paper jam error, or other error, you can select to
save or delete the images that were scanned.
ATTENTION
The following error message appears when a scan error occurs.
Click the [Delete Scan Image] button to delete the images that were scanned
up to when scanning was interrupted.
Click the [Keep Scan Image] button to save the images that were scanned up
to when scanning was interrupted.
3
⇒ This closes the “ScanSnap! Monitor – Message” screen.
Eliminate the cause of the error before continuing scanning.
Using Adobe Acrobat, you can merge two discrete image files divided by inter-
ruption of scanning due to a paper jam error, or etc.
HINT
The following show procedures for this operation:
1. Click “Keep Scan Image” to save the image (PDF file) completely
scanned before the interruption (this file is called as “former part”).
2. Confirm the last page of the “former part” on the [Message] dialog box.
3. Scan the remain pages need to be scanned (this part is called as “later
part”).
4. Open the PDF file saved at the step 1 above with Adobe Acrobat.
5. Drag and drop the PDF file saved at the step 3 above onto the window of
Acrobat opened at the step 4.
6. A dialog box ”Insert Pages” will appear.
7. Select “After” from the Location menu and “Last” from Page radio buttons,
then click OK.
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3.5 Changing Scan Settings
The settings that are applied when a document is scanned can be changed.
The following settings can be changed:
• Application that is automatically started up after scanning on ScanSnap! → [Application]
• Folder to save scanned images to → [Save]
• Scan mode (draft scan, high quality scan, scan in color mode, scan in B&W mode, reduce
noise of back side image, automatically remove blank pages) →[Scanning]
• Format of file for scanned image →[File option]
• Document scan size → [Paper size]
• Size of file when saving scanned images to →[Compression]
The following describes how to change settings.
Operation
1. Click the "ScanSnap! Monitor" icon in the task tray with the right mouse button, and
select [Setting...] from the menu that is displayed.
⇒ The "Scan and Save Settings" dialog box is displayed.
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3.5 Changing Scan Settings
2. Change the scan settings in the "Scan and Save Settings" screen.
3
The following describes the setting items on each of the tab panels.
[Application] tab
■ Application:
Specifies the application to be run linked to ScanSnap!. The specified program is
started up after the document is scanned on ScanSnap!. Click [▼] to select the applica-
tion.
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You can select from the following applications:
• None. (Scan only)
• Adobe®Acrobat®
• Adobe®Acrobat®Reader™
• CardMinderTM
• The above applications can be selected automatically when they are currently
installed. If they have been uninstalled, they are automatically no longer dis-
played in the selection items.
HINT
• If you select "None. (Scan only)", the scanned image is saved to file after
scanning ends. The scanning result is not displayed on screen. This setting is
ideal when the scanning result need not be confirmed each time that a docu-
ment is scanned.
• If you select "CardMinder " at "Application:" on the [Application] tab, the [File
option], [Paper size] and [Compression] tabs are not displayed.
• When the CardMinder is started up, the application at "Application:" on the
[Application] tab automatically enters the mode specified by "CardMinder".
When you exit CardMinder, the original specified mode is returned to.
■ [Add or Remove] button
Applications can be registered at "Application" or removed.
When you click the [Add or Remove] button, the following screen is displayed.
(Up to five applications can be registered.)
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3.5 Changing Scan Settings
<To add an application>
1
2
Click the [Add...] button.
The following screen is displayed.
• Click the [Browse...] button, and select either the shortcut file (.lnk) of the applica-
tion to register or select the execution file (.exe).
3
⇒ The directory of the selected application is displayed at "Path".
• Enter the name to be displayed at "Name".
⇒ The name you entered is displayed at "Application:".
3
4
When you have finished the above setting, click the [OK] button.
The following screen is displayed, and the new application is added. Click the
[Close] button to close the screen.
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Select the application that can be executed on a file of the following specified
format as the application to add.
HINT
JPEG (*.jpg), PDF (*.pdf)
Scanned images cannot be displayed properly unless these file formats are
supported.
This can be confirmed by the following method:
<Example: to confirm whether or not the application to add can be executed on
a specified a JPEG format file>
1. Create a shortcut for the application you want to add.
2. Drag-and-drop any file in JPEG format (*.jpg) on top of the shortcut.
⇒ If the application starts up and the file opens, then this means that
JPEG format files can be run.
However, certain applications that satisfy the adove requirements may not work
properly. In that case, start up the application first and then open the files cre-
ated by ScanSnap!.
<To remove an application>
1
Select the application you want to remove in the "Add or remove application"
screen, and click the [Remove] button.
2
The confirmation screen will be displayed twice. In either case, click the [Yes] but-
ton.
3
Confirm that the application has been removed, and then click the [Close] button.
<To change settings>
1
Select the application whose settings you want to change in the "Add or remove
application" screen, and click the [Change...] button.
2
The "Setting of additional application" screen is dislpayed. Change the desired
items.
3
4
When you have finished the above setting, click the [OK] button.
The "Add or remove application" screen is displayed, and the settings are changed.
Click the [Close] button to close the screen.
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3.5 Changing Scan Settings
[Save] tab
3
■ Folder path to save image:
Specify the folder to save the scanned image to.
When you click the [Browse...] button, the "Browse for Folder" screen is displayed.
Select the folder to save the scanned image to, and click the [OK] button.
®
The function "Make a new folder" is not provided for Windows 98.
ATTENTION
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■ [Filename format...] button
Set the name of the file to save the scanned image to.
When you click the [File name format...] button, the following screen is displayed.
The following three settings can be specified.
1
2
3
"Date and time (depending on the setting of Operating System)"
Files are named according to settings of the Operating System in your computer.
When there is any character not appropriate for file names, like (/;+,*>”<>|), such
character will be replaced by “-“ (hyphen).
"Date and time (yyyyMMddhhmmss)"
Set the date and time as the file name when saving a scanned image to file.
Example) When the file is saved in PDF format at 19:00:50 on July, 27, 2002
File name: 20020727190050.pdf
"Custom"
A file is created combining the text string entered at "Header:" and the number
having the number of digits specified at "Counter".
(An example of a file name is displayed at the top of the screen.)
About "Counter:"
HINT
• When the same file as the name specified at "Header:" does not exist in the
folder for saving the scanned image set on the [Save] tab, the counter
becomes 1 (001 in the case of three digits), and the counter is incremented by
one each time that a new file is saved from then on.
• When there is a file having the same header in the save destination folder, the
counter becomes the smallest unused number.
Example) When files Scan01.pdf, Scan03.pdf, Scan04.pdf exist in the folder,
and the scanned image is saved to a file having the same header from then
on, the counter becomes Scan02.pdf, Scan05.pdf, Scan06.pdf, Scan07.pdf
and so forth.
•
When the specified number of digits is exceeded (for example, when saving
the 100 th file when two digits is specified.), the number of digits is incre-
mented by one.
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3.5 Changing Scan Settings
Clicking the [OK] button reflects the settings.
(A display example of the file name that you set is displayed under the [File name for-
mat...] button.)
[Scanning] tab
3
■ Scanning quality:
Specify whether to scan documents quickly or at higher quality.
Select one of the following modes:
• Normal (Fastest)
Select this when you want to scan documents quickly.
• Better (Faster)
Select this when you want to scan documents at higher quality.
• Best (Slow)
Select this when you want to scan documents at even higher quality.
Normal is the equivalent of 150 dpi for color and 300 dpi for B&W, Fine the
equivalent of 200 dpi for color and 400 dpi for B&W, and Best the equivalent of
300 dpi for color and 600 dpi for B&W.
HINT
Generally, the higher the required scanning quality, the longer it takes to scan
documents and the larger the file size becomes.
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■ Color mode:
Specify whether to scan documents in color or in black-and-white.
Select one of the following modes:
• Auto (Automaticaly recognize each document color)
ScanSnap! automatically recognizes whether the document to scan is color or
black-and-white and switches the scan mode.
• Color
Scans the document in the color mode.
This setting is ideal for scanning color documents.
• B&W
Scans the document in the B&W mode.
This setting is ideal for scanning black-and-white documents containing mostly
text. File sizes can also be kept smaller at the B&W setting compared with the
color mode.
Normally, set this setting item to "Auto".
At this setting, there is no need to change the color mode each time you scan a
document.
HINT
■ [Option...] button
This item is for making other scanning related settings.
Clicking the [Option...] button displays the following screen.
■ Brightness
Sets the density when scanning black-and-white images.
Moving the slider control to the left results in a lighter scanned image, while moving
the slider control to the right results in a darker scanned image.
* This setting item becomes available when "B&W" is currently selected at
"Color mode:" or when "Auto" is selected at "Color mode:" and black-and-
white documents are automatically recognized.
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3.5 Changing Scan Settings
■ Allow automatic noise reduction
Mark the checkbox as follows depending on the type of document you are scanning.
• Mark this checkbox when scanning documents containing printed or handwritten
text.
• Unmark this checkbox when scanning documents containing photographs.
* This setting item becomes available when "Color" is currently selected at
"Color mode:" or when "Auto" is selected at "Color mode:" and color docu-
ments are automatically recognized.
■ Allow automatic blank page removal
This setting automatically detects blank pages in the document stack, and automatically
removes them from the output scanned images.
For example, this feature allows only the rear side (i.e. blank pages) of one-sided docu-
ments to be removed from the output scanned images if two-sided scanning is per-
formed on a stack of documents containing both two-sided and one-sided documents.
* No scanned images are output if all of the sheets in the document stack are rec-
ognized as blank pages.
3
■ Allow automatic image rotation
This setting item automatically judges the orientation of text on the document, and
automatically changes the orientation of the paper (in 90° increments).
[File option] tab
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■ Selecting the file option
Specify the type of file for the scanned image.
Click [▼] to select the file format. You can select from the following file formats:
• PDF (*.pdf)
• JPEG (*.jpg)
■ [Option] button
• "Generate one PDF file per scanning button
Creates the scanned image as a single PDF.
• "Generate one PDF file per xx pages" button
Creates a new PDF file at each set page.
[Paper size] tab
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3.5 Changing Scan Settings
■ Paper size:
Specify the size of the document to load in the scanner.
Click [▼] to select the size. The following paper sizes (W x L) can be selected.
• Automatic detection
• Letter (8.5 in. x 11 in.)
• Legal (8.5 in. x 14 in.)
• A4 (210 mm x 297 mm)
• A5 (148 mm x 210 mm)
• A6 (105 mm x 148 mm)
• B5 (182 mm x 257 mm)
• B6 (128 mm x 182 mm)
• Business card (55 mm x 90 mm)
• Custom
3
When "Automatic detection" is specified, the size of the document is automati-
cally detected by the scanner. "Automatic detection" defines "Paper size" as
the length of the first page of the document, and applies this size to all the other
pages. So, there is no need to specify "Paper size" again to match the size of
the loaded document, which makes ScanSnap! easier to use.
HINT
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When “Automatic detection” is selected, documents that are not standard sizes
are scanned as if they were the standard size (Letter, Legal, A4, B5, A5, B6,
A6, or Business card) that is closest to their length. Because of this, the mar-
gins may be scanned and scanning may be interrupted. To scan these kinds of
documents that are not standard sizes, select "Custom" in "Paper size:" and
then specify the document size in the dialog box that appears when you click
the [Custom...] button.
ATTENTION
■ [Custom...] button
Specify the size of the document, that you want to scan, in the dialog box. It is possible
to specify sizes in a range from a width of 55 to 216 mm (2.17 in. to 8.5 in.) and a
length of 90 mm to 360 mm (3.54 in. to 14.17 in.).
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3.5 Changing Scan Settings
[Compression] tab
3
■ Compression rate:
Control the compression rate to specify the size of the file for the scanned image.
The compression rate is controlled by moving the slider bar.
The larger the compression rate number, the higher the compression rate becomes, and
the smaller the file becomes.
When the compression rate is increased, the quality of scanned images deteri-
orates.
ATTENTION
v
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About the size of image data
HINT
The following table shows a rough guideline for calculating the size of
images when a single color document is scanned in the Simplex mode.
File type: PDF
Paper size: A4
Color mode: Color
Compressionrate
Scan mode
1
2
3
4
5
Normal quality
Better quality
Best quality
540
910
280
460
900
220
360
690
170
280
520
100
150
300
1860
Color mode: B&W
Scan mode
Normal quality
Better quality
Best quality
-
60
100
190
(unit: Kbytes)
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3.6 Scanning Business Cards
3.6 Scanning Business Cards
The following describes how to manage scanned images of business cards with "CardMinder"
application.
CardMinder turns business cards scanned on the scanner into image data. It also recognizes (OCR:
Optical Character Recognition) characters written on the business card after the business card has
been converted into image data, allowing you to file manage business cards as a database.
The following describes how to scan business cards using CardMinder.
For further details, refer to the "CardMinder User’s Guide."
HINT
If CardMinder is already installed on your computer, you can browse the User’s
3
Guide by selecting [Programs] - [CardMinder] - [CardMinder User’s Guide] from
the Start menu. (You can also browse the User’s Guide from the "Setup CD-
ROM" startup screen supplied with this scanner.)
■ Scanning business cards
The following describes how to make scanned images of business cards on the ScanSnap!.
x
Duple
In this example, the
(Duplex button) on the scanner is used to scan business cards.
This example assumes the following scan settings:
Number of business cards to scan: 8
Scan mode: Duplex
Color mode: Color
Save destination folder: Desktop
Business cards can also be scanned by starting up CardMinder and clicking the
HINT
[Scan] button at the top left of the screen.
For details, refer to the "CardMinder User’s Guide."
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Operation
<Preparations>
1. Click
on the task tray, and select [Setting] from the menu that is displayed.
⇒ The "Scan and Save Settings" dialog box is displayed.
2. Select "CardMinder" at "Application:" on the [Application] tab.
⇒ There are two tabs: [Application] and [Scanning].
"Scanning quality" and "Color mode" can be changed on the [Scanning] tab.
HINT
The defaults are "business card" as the paper size, and "Best quality" and
"Color" as the scan mode. (In this description, business cards are scanned
using these defaults.)
3. Click the [OK] button.
⇒ This closes the "Scan and Save Settings" screen.
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3.6 Scanning Business Cards
<Scanning procedure>
1. Load the business cards upright on the ADF paper chute.
3
x
Duple
2. Press the
(Duplex button) on the ScanSnap! scanner.
This starts scanning.
When scanning ends, the "CardMinder" screen is displayed.
For details on CardMinder functions and how to use these functions, refer to
the "CardMinder User’s Guide".
HINT
If CardMinder is already installed on your computer, you can browse the User’s
Guide by selecting [Programs] - [CardMinder] - [CardMinder User’s Guide] from
the Start menu. (You can also browse the User’s Guide from the "Setup CD-
ROM" startup screen supplied with this scanner.)
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3.7 Viewing PDF File Thumbnails
ScanSnap! comes with a plug-in application “PDF File Thumbnail View” which allows you to use
Explorer to view thumbnails of PDF data that has been created after scanning a document.
This is for Windows® Me, Windows® 2000, and Windows® XP.
The following describes how to use PDF File Thumbnail View.
■ Start PDF File Thumbnail View
PDF File Thumbnail View is not enabled immediately after installation. First, use the following
procedure to enable the function.
Operation
1. Click on the Start menu, and select [Programs] - [ScanSnap! Driver] - [PDF Thumb-
nail View] and then [Configuration Tool].
⇒ The [PDF Thumbnail View Function Settings] screen is displayed.
2. Mark the [Enable] checkbox to enable the function.
3. Click the [OK] button.
⇒ This closes the “PDF Thumbnail View Function Settings” screen.
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3.7 Viewing PDF File Thumbnails
■ Display thumbnails of PDF files
Operation
1. Start Explorer.
2. Select a folder where PDF files that were created after documents were scanned are
stored.
3
3. Select [Thumbnails] from the [View] toolbar.
⇒ The thumbnails of the PDF files are displayed.
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Chapter4
Uninstalling ScanSnap!
"Uninstallation" removes the ScanSnap! program files that were copied during installation from
hard disk to restore the system environment to its original state.
This chapter describes how to uninstall ScanSnap!
In this chapter, the following abbreviations refer to the following:
Windows® 98
: Microsoft® Windows® 98 operating system
Windows® Me : Microsoft® Windows® Millennium Edition operating system
Windows® 2000 : Microsoft® Windows® 2000 Professional operating system
Windows® XP : Microsoft® Windows® XP Professional operating system,
Microsoft® Windows® XP Home Edition operating system
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4.1 Uninstalling Supplied Programs (ScanSnap! Driver and CardMinder)
4.1 Uninstalling Supplied Programs (ScanSnap!
Driver and CardMinder)
Uninstall programs supplied with ScanSnap! by the following procedure.
Operation
1. Start up your personal computer.
When using Windows® 2000 or Windows® XP, log in as a user having "Administrator"
privileges (computer administrator privileges in the case of Microsoft® Windows® XP
Home Edition operation system).
2. Exit all currently running programs.
3. Select [Control Panel] - [Add or remove applications] from the [Start] menu.
⇒ This displays the "Add or remove application" screen which displays a list of currently
installed applications.
4
4. Select [ScanSnap!].
⇒ This displays the "InstallShield Wizard" screen.
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5. Click the [Remove] button.
⇒ This displays the "Confirm Uninstallation" screen.
6. Click the [OK] button.
From here on, the screen for confirming whether or not you leave behind data
ATTENTION
or the execution environment is displayed in the case of CardMinder.
At this point a dialog will offer the option to remove or return your data, or exe-
cution environment in the case of CardMinder. To retain this data click the [Yes]
button. To remove the data, click the [No] button.
⇒ This executes the uninstallation.
7. When uninstallation ends, click the [Finish] button as follows to close the screen.
⇒ Select "Yes, I want to restart my computer now!" and click the [Finish] button.
Screen displays may differ slightly according to the operating system (OS) you
ATTENTION
are using. Follow the on-screen instructions of the OS you are using.
®
®
Example: When the OS is Windows 2000 and Windows XP
• "Add/Remove Applications" → "Add/Remove Programs"
• [Add/Remove] button → [Change/Remove] button
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Chapter5
TROUBLESHOOTING
This chapter describes how to clear document jams, remedy other trouble, and how to replace con-
sumables.
5
5.1 Clearing Document Jams..................................................................................... 52
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5.1 Clearing Document Jams
If a document jam occurs while the document is being scanned on the ADF, follow the procedure
below to clear the jammed document.
• Take care not to get injured when removing a jammed document.
• When removing jammed documents, be careful not to get neckties or necklaces entangled
in the ScanSnap!.
• The surface of the ADF glass sometimes becomes hot during operation. Take care not to
get burned.
Clean the ADF at around the same time that you perform cleaning in "6.3
HINT
1. Remove the document on the ADF paper chute.
2. Open out the ADF towards you while lifting up the cover open lever.
ADF
Cover open lever
3. Remove the jammed document.
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5.1 Clearing Document Jams
4. Push in the center of the ADF to return it to its original position.
Push in center.
⇒ You should hear the ADF click when it returns to its original position.
The pick arm moves if the scanner is ON.
Make sure that the ADF is completely closed. Paper jams or defective scanning
ATTENTION
may occur if the ADF is not completely closed.
5
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5.2 Troubleshooting Checklist
This section describes common problems occurred during use of ScanSnap! product and how to
remedy them.
Before you ask for repair service, check the following items.
If you cannot solve the problem after checking the following items, contact an authorized
FUJITSU scanner service provider (page. 73).
Symptom
Check This Item
Remedy
Scanner does not turn
on.
Are the AC/USB cable and
AC adapter properly con-
nected?
Correctly connect the AC/USB cable and AC
adapter.
Disconnect and then re-connect the AC cable
and AC adapter. If this does not restore the
power supply, contact the store where you
purchased the scanner or an authorized
FUJITSU scanner service provider.
Please wait until Windows has started up
Is Windows normally started
up?
completely.
LED will turn off when Win-
dows is starting up or in the sleeping mode.
Scanning is not started. Is the USB cable properly
connected?
Correctly connect the USB cable. (When a
hub is used, check the hub’s power supply.)
Disconnect and then re-connect the AC cable
Does the
LED light blink
repeatedly?
and AC adapter. If this does not stop the
LED from blinking repeatedly, contact the
store where you purchased the scanner or an
authorized FUJITSU scanner service provider.
Is ScanSnap! Monitor
started?
(If ScanSnap! Monitor is
started successfully, the
"ScanSnap! Monitor" icon
If the "ScanSnap! Monitor" icon is not dis-
played, on the [Start] menu, select [Programs]
- [SnanSnap! Driver] - [ScanSnap! Monitor]
from the Start menu to start up ScanSnap!
Monitor.
(
) appears on the task
tray.)
Is ScanSnap! Monitor run-
ning normally?
(If ScanSnap! Monitor is not
running normally, the "Scan-
Snap! Monitor" icon in the
task tray is displayed as
Perform the following procedure.
1. Disconnect and re-connect the AC cable
and AC adapter. If this does not change
the state, perform step 2.
2. If a USB hub is being used, directly con-
nect your computer to ScanSnap! scanner.
If this does not change the state, perform
step 3.
.
3. Restart your computer.
4. If none of the above remedies the problem,
uninstall and re-install ScanSnap! Driver.
Is the "Scan and Save Set-
Close the "Scan and Save Settings" screen,
tings" screen still displayed? and scan the document.
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5.2 Troubleshooting Checklist
Symptom
Check This Item
Remedy
Vertical line appear in
the printed image.
Is the inside of the feed sec- Clean the feed section following the instruc-
The printed image
shifts or is distorted.
Is the document loaded cor- Load the document correctly.
rectly?
The image is printed
white or dark.
Is the "B&W scanning, is
[Option...] - "Brightness" in
the [Scanning] tab set
Adjust "Brightness" at [Scanning] - [Option...]
in the "Scan and Save Settings" screen.
extremely Light or Dark?
Double-feed (Note) fre- Is the Pad ASSY dirty?
quently occurs.
Clean the pad following the instructions in
Is the Pad ASSY worn?
Clean the Pad ASSY following the instructions
Is the document stack
thicker than 4 mm?
Reduce the number of sheets in the document
sheet to 4 mm thickness or less.
Paper is not fed (stops
midway).
Is the Pick roller dirty?
Clean the Pick roller following the instructions
Is the Pick roller worn?
Clean the Pick roller following the instructions
Is there debris on the docu-
ment feed path?
Remove any debris from the document feed
5
The scanner is not rec- Was the scanner con-
On the [Start] menu, select [Control panel] -
[System] - [Hardware] - [Device Manager].
Delete the "Other Device" selection in the
[Device Manager] and restart your computer.
ognized even if Scan-
Snap! Driver is
installed.
nected to your computer
before ScanSnap! Driver
was installed?
Is the scanner registered as
"Other device" in the
"Device Manager"?
The size of the
Is the B&W document being Set [Color mode:] on the [Scanning] tab in the
scanned in the color mode? "Scan and Save Settings" screen to "B&W".
scanned image file is
the same as that for a
color document even
though you are scan-
ning a B&W document.
The back side of the
document appears in
the scanned image
when scanning a two-
sided document (noise
of back side image).
Is the "Allow automatic
noise reduction." checkbox
unmarked at [Option...] on
the [Scanning] tab in the
"Scan and Save Settings"
screen.
Mark the "Reduce the noise of back side
image (Available only in color)" checkbox.
Note) "Double-feed" is a phenomenon where two or more sheets are fed into the scanner in a single
operation.
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5.3 Replacing Consumables
This section describes how to replace consumables.
WARNING
Fire/Electric Shock
Before you replace consumables on the scanner, disconnect the AC adapter to turn the scan-
ner off.
■ Part Nos. and Replacement Cycle of Consumables
The following tables list the part numbers of consumables and rough guidelines for replacing these
parts.
Standard Replacement
No.
Description
P/N
Cycle
1
2
Pad ASSY
Pick roller
PA03209-0012
PA03209-0013
10,000 sheets or one year
50,000 sheets or one year
These replacement cycles are rough guidelines for when A4/Letter wood-free paper 64 g/m2 (17
lb) is used, and differ according to the paper being used.
Use only the consumables specified by PFU LIMITED. Do not use consumables and parts made by
other manufacturers.
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5.3 Replacing Consumables
You can use the following procedure to crate a rough guideline for when to
replace consumables and for estimating how many sheets have been scanned.
1. Click the "ScanSnap! Monitor" icon in the task tray with the right mouse
button.
HINT
2. Click [Check consumable supplies...] in the menu that is displayed.
⇒ The screen ("Check consumable status" screen) showing how many times
consumables have been used is displayed.
5
Replace consumables using "Target value to change supplies" as a rough
guideline.
For details on how to buy consumables either visit the following website, or
contact the Fujitsu scanner dealer where you purchased your scanner.
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■ Replacing the Pad ASSY
Replace the Pad ASSY by the following procedure.
1. Remove the document if there is a document on the ADF paper chute.
2. Open out the ADF towards you while lifting up the cover open lever.
ADF
Cover open lever
3. Remove the Pad ASSY.
Press down on the pick arm with one hand, and pull out the Pad ASSY in the direction of the
arrow while holding both ends (a and b) of the Pad ASSY with your other hand.
Pad ASSY
Push down on pick arm.
a
b
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5.3 Replacing Consumables
4. When attaching the new Pad ASSY, press down on the pick arm with one hand, and
attach the Pad ASSY with your other hand.
Pad ASSY
Make sure that the Pad ASSY is completely attached. If the PAD ASSY is not
ATTENTION
completely attached, document jams or other feed errors may occur.
5. Push in the center of the ADF to return it to its original position.
5
Push in center.
⇒ You should hear the ADF click when it returns to its original position.
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6. Click the "ScanSnap! Monitor" icon in the task tray, and select [Check consumable
supplies...] from the menu that is displayed.
⇒ This displays the "Check consumable status" screen.
7. Click the [Reset] button in the "Check consumable status" screen.
⇒ The count for which the [Reset] button was clicked is reset to "0".
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5.3 Replacing Consumables
■ Replacing the Pick Roller
Replace the Pick roller by the following procedure.
1. Remove the document if there is a document on the ADF paper chute.
2. Open out the ADF towards you while lifting up the cover open lever.
ADF
Cover open lever
3. Remove the ADF paper chute.
5
4. Remove the Pick roller.
Push the claw on the Pick roller inwards, lift up the handle while turning it in the direction of
the arrow, and remove the Pick roller. The shaded part in the figure is the part to be replaced.
Claw
Handle
Replace shaded part.
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5. When attaching a new Pick roller, insert the Pick roller so that its claw fits into the hole
on the Pick roller on the scanner.
Push in the claw and the center of the Pick roller by hand until it is completely inserted.
Make sure that the Pick roller is completely attached. If the Pick roller is not
ATTENTION
completely attached, document jams or other feed errors may occur.
6. Attach the ADF paper chute.
7. Push in the center of the ADF to return it to its original position.
Push in center.
⇒ You should hear the ADF click when it returns to its original position.
8. Click the "ScanSnap! Monitor" icon in the task tray, and select [Check consumable
supplies...] from the menu that is displayed.
⇒ This displays the "Check consumable status" screen.
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5.3 Replacing Consumables
9. Click the [Reset] button in the "Check consumable supplies" screen.
⇒ The count for which the [Reset] button was clicked is reset to "0".
5
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Chapter6
DAILY CARE
This chapter describes how to clean ScanSnap!.
WARNING
Fire/Electric Shock
Before you clean the scanner, disconnect the AC adapter to turn the scanner off.
6
6.3 Cleaning the ADF.................................................................................................. 67
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6.1 Cleaning Materials
6.1 Cleaning Materials
Cleaning Materials
Parts No.
CA99501-0013
Remarks
Cleaner F1
1 bottle
(or isopropyl alcohol)
Moisten cloth with this fluid
and wipe the scanner clean.
(*1)
Lint-free drycloth
Commercially available one. (*2)
*1) To purchase the cleaning material, contact the FUJITSU scanner dealer where you pur-
chased the scanner.
*2) Any lint-free cloth can be used.
6
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6.2 Cleaning the Scanner Exterior and ADF paper
chute
Clean the scanner exterior and ADF paper chute with a dry cloth moistened with a small amount of
cleaner F1 or neutral detergent.
• Never use paint thinner and other organic solvents.
ATTENTION
• During cleaning, prevent water or moisture from getting inside the scanner.
Cloth
Cleaner F1 or
neutral detergent
Paint thinner
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6.3 Cleaning the ADF
6.3 Cleaning the ADF
Clean the ADF with a cloth moistened with cleaner F1.
As a guideline, clean the ADF after every 1,000 scans. Note that this guideline varies according to
the type of document you are scanning. For example, the ADF must be cleaned when a fewer num-
ber of documents have been scanned when toner has not sufficiently been fixed on the printout.
Clean the ADF according to the following procedure referring to the illustrations on the following
page.
The glass surface inside the ADF becomes hot during use of the scanner.
Before you start to clean inside the scanner, disconnect the AC adapter from the outlet, and
wait at least 15 minutes for the scanner to cool down.
1. Open out the ADF while lifting up the cover open lever.
ADF
Cover open lever
6
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2. Clean the following locations with a cloth moistened with cleaner F1.
Pick arm
Pad ASSY
Pick spring
Plastic rollers
Pick roller
Feed rollers
Eject rollers
ADF glass surface
Paper guide surface (white part)
(also located on ADF side)
(also located on ADF side)
• Pad ASSY
Clean the Pad ASSY top down (in the direction of the arrow). When cleaning the Pad
ASSY, take care to prevent the cloth from catching on the pick arm or pick spring.
• ADF glass surface
Clean lightly.
• Pick roller
Clean lightly taking care not to scratch the surface of the roller. Take particular care in
cleaning the Pick roller as black debris on the roller adversely affects pickup performance.
• Feed rollers
Clean lightly taking care not to roughen the surface of the rollers. Take particular care in
cleaning the feed rollers as black debris on the rollers adversely affects pickup perfor-
mance.
• Plastic rollers
Clean lightly taking care not to roughen the surface of the rollers. Take particular care in
cleaning the plastic rollers as black debris on the rollers adversely affects pickup perfor-
mance.
• Eject rollers
Clean lightly taking care not to roughen the surface of the rollers.
Take particular care in cleaning the discharge rollers as black debris on the rollers
adversely affects pickup performance.
Rotate the discharge rollers a little bit at a time by pressing the two buttons simultaneously.
(As a guideline, 15 presses of the buttons rotates the Eject roller one full turn.)
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6.3 Cleaning the ADF
Connect the AC adapter and AC cable only when cleaning the discharge roll-
ers.
ATTENTION
• Paper guide surface (white part)
Clean lightly.
3. Push in the center of the ADF to return it to its original position.
Push in center.
6
When the ADF has returned to its original position, make sure that it is com-
ATTENTION
pletely closed. Paper jams or defective scanning may occur if the ADF is not
completely closed.
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APPENDIXA
Installation Specifications
The following table summarizes the installation specifications of this scanner.
Item
Specifications
Dimensions (Note)
Width
Depth
Height
308.5 mm
12.15 in.
154 mm
6.06 in.
130 mm
5.12 in.
Weight
2.3 kg (5.1 lb)
100 - 220 V
Input power
supply
Voltage
Number of
phases
Single-phase
Frequency
50/60 Hz
Power con-
sumption
During
35 W or less
operation
During standby
Scanner state
6 W or less
Temperature/
Humidity
During opera-
tion
During standby During storage/
transportation
Allowable
Ranges
Temperature
Humidity (%)
15 to 35 (°C)
59 to 95 (°F)
-20 to 60(°C)
-4 to140 (°F)
-20 to 60(°C)
-4 to 140 (°F)
30-80
8-95
8-95
Note) Dimensions
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O
U
P
R
S
T
Troubleshooting ...................................... 51
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REPAIRS
Contact the place of purchase or FUJITSU Image scanner fi series service provider to make repairs
to this product.
• Repairs on this scanner must not be performed by the user.
• Repair parts for this scanner are retained for five years from discontinuation of production.
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ScanSnap! fi-4110EOX2 Operator’s Guide
P3PC-E517-01EN
Date of issuance: February, 2003
Issuance responsibility: PFU LIMITED
Printed in JAPAN
z The contents of this manual are subject to change without notice.
z PFU LIMITED assumes no liability for incidental or consequential
damages arising from the use of this manual, and any claims by a
third party.
z Copying of the contents of this manual in whole or in part and
copying of the scanner application is forbidden under the copyright
law.
z Missing or wrongly collated pages will be supplied free of charge.
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