FireplaceXtrordinair Indoor Fireplace 564 User Manual

Tested and Listed by  
564 SS IPI Fireplace  
Operation  
Maintenance  
OMNI-Test Laboratories, Inc.  
Beaverton, Oregon  
Report # 028-F-80b-5  
ANSI Z21.88a-2003  
WARNING:  
If the information in these instructions is not followed exactly, a fire or  
explosion may result causing property damage, personal injury or loss of  
life.  
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this  
or any other appliance.  
WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
• Do not touch any electrical switch; do not use any phone in your building.  
• Immediately call gas supplier from a neighbor's phone. Follow the gas supplier's  
instructions.  
• If you cannot reach your gas supplier, call the fire department.  
- Installation and service must be performed by a qualified installer, service agency or the  
gas supplier.  
This appliance may be installed as an OEM installation in a manufactured (mobile) home and must be  
installed in accordance with the manufacturer’s instructions and the manufactured home construction and  
safety standard, Title 24 CFR, Part 3280.  
This appliance is only for use with the type(s) of gas indicated on the rating plate. A conversion kit is  
supplied with the appliance.  
Owner's Manual  
© Copyright 2008, T.I.  
$10.00  
100-01211_000  
4081205  
4800 Harbour Pointe Blvd. SW  
Mukilteo, WA 98275  
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Introduction  
3
Table of Contents  
Introduction and Important Information  
Maintenance  
Introduction .........................................................................2  
Important Information..........................................................2  
Installation Warnings...........................................................2  
Features..............................................................................3  
Heating Specifications.........................................................3  
Maintaining Your Fireplace's Appearance........................... 11  
Battery Replacement .......................................................... 11  
Accent Light Replacement.................................................. 12  
Yearly Service Procedure ................................................... 12  
Grill Installation and Removal ............................................. 13  
Face Installation and Removal............................................ 14  
Glass Frame Removal and Installation ............................... 15  
Log Set Installation ............................................................. 17  
Glass Cleaning ................................................................... 24  
Troubleshooting Table ........................................................ 25  
Wiring Diagram.................................................................. 26  
Replacement Parts List....................................................... 26  
Safety Precautions  
Safety Precautions..............................................................4  
Operation  
Before You Begin................................................................6  
Location of Controls ............................................................6  
Starting the Fireplace for the First Time..............................7  
Turning the Fireplace On and Off........................................7  
Comfort Control...................................................................7  
Adjusting the Flame Height.................................................8  
Accent Light ........................................................................8  
Adjusting the Optional Blower Speed..................................9  
Continuous Pilot / GreenSmart™ Pilot Switch.....................9  
Normal Operating Sounds...................................................10  
Normal Operating Odors.....................................................10  
Warranty  
Warranty ............................................................................. 27  
Optional Equipment  
Optional Equipment List...................................................... 28  
Index  
Index................................................................................... 30  
Features  
Works During Power Outages (battery backup)  
Optional GreenSmart™ Thermostat / Remote Control  
Realistic "Wood Fire" Look  
Built-In Control Panel Light  
Standing or Intermittent (GreenSmart) Pilot  
Convenient Operating Controls  
Variable-Rate Heat Output  
Low Maintenance  
Optional Blower for Effective Heat Distribution  
Built-In Accent Light (night light)  
Heating Specifications  
Natural Gas  
950  
Propane  
950  
Approximate Heating Capacity (in square feet)*  
Maximum BTU Input Per Hour  
20,500  
5,100  
20,500  
4,200  
Minimum BTU Input on Low  
*
Heating capacity will vary with floor plan, insulation, and outside temperature.  
© Travis Industries  
4081205  
100-01211_000  
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4
Safety Precautions  
IF YOU SMELL GAS:  
* Do not light any appliance  
* Extinguish any open flame  
* Do not touch any electrical switch or plug or unplug anything  
* Open windows and vacate building  
* Call gas supplier from neighbor's house, if not reached, call fire department  
This unit must be installed by a qualified installer to prevent the possibility of an explosion.  
Your dealer will know the requirements in your area and can inform you of those people  
considered qualified. The room heater should be inspected and cleaned before use and  
at least annually by a qualified service person. More frequent cleaning may be required  
due to excessive lint from carpeting, bedding material, etc.  
The instructions in this manual must be strictly adhered to. Do not use makeshift methods  
or compromise in the installation. Improper installation will void the warranty and safety  
listing.  
This heater is either approved for natural gas (NG) or for propane (LP). Burning  
the incorrect fuel will void the warranty and safety listing and may cause an  
extreme safety hazard. Direct questions about the type of fuel used to your dealer.  
Check for a label on the flame adjust knob on the gas control valve (this is the best  
place to check). You may also check for a label on the gas control valve body.  
Contact your local building  
officials to obtain a permit and  
information on any installation  
restrictions or inspection  
requirements in your area.  
Notify your insurance company  
of this heater as well.  
If the flame becomes sooty, dark  
orange in color, or extremely tall,  
do not operate the heater. Call  
your dealer and arrange for  
proper servicing.  
Ok  
It is imperative that control  
compartments, screens, or  
circulating air passageways of  
the heater be kept clean and  
free of obstructions. These  
areas provide the air necessary  
for safe operation.  
Do not operate the heater if it is  
not operating properly in any  
fashion or if you are uncertain.  
Call your dealer for a full  
explanation of your heater and  
what to expect.  
?
Do not operate if any portion of  
the heater was submerged in  
water or if any corrosion occurs.  
Immediately call a qualified  
service technician to inspect the  
appliance and to replace any part  
of the control system and any  
gas control that has been under  
water.  
Do not store or use gasoline or  
other flammable liquids in the  
vicinity of this heater.  
© Travis Industries  
4081205  
100-01211_000  
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Safety Precautions  
5
Do not place clothing or other  
Light the heater using the built-in  
igniter. Do not use matches or  
any other external device to light  
your heater.  
flammable items on or near the  
heater. Because this heater can  
be controlled by a thermostat  
there is a possibility of the  
heater turning on and igniting  
any items placed on or near it.  
Allow the heater to cool before  
carrying out any maintenance or  
cleaning.  
The viewing glass should be  
opened only for conducting  
service. Do not operate with  
cracked, broken, or removed  
glass.  
Never remove, replace, modify or  
substitute any part of the heater  
unless instructions are given in  
this manual. All other work must  
be done by a trained technician.  
Don't modify or replace orifices.  
Any safety screen or guard  
removed for servicing must be  
replaced prior to operating the  
heater.  
Operate the heater according to  
the instructions included in this  
manual.  
Instruct everyone in the house  
how to shut gas off to the  
appliance and at the gas main  
shutoff valve. The gas main  
shutoff valve is usually next to  
the gas meter or propane tank  
and requires a wrench to shut off.  
If the main burners do not start  
correctly turn the gas off at the  
gas control valve and call your  
dealer for service.  
This unit is not for use with solid  
fuel  
Do not throw this manual away.  
This manual has important  
operating and maintenance  
instructions that you will need at  
a later time. Always follow the  
instructions in this manual.  
This  
Manual  
Do not place anything inside the  
firebox (except the included fiber  
logs).  
If the fiber logs become  
damaged, replace with Travis  
Industries log set.  
Children and adults should be  
alerted to the hazards of high  
surface temperature and should  
stay away to avoid burns or  
clothing ignition. Young children  
should be supervised when they  
are in the same room as the  
heater.  
Travis Industries, Inc. grants  
no warranty, implied or stated,  
for the installation or  
maintenance of your heater,  
and assumes no responsibility  
of any consequential  
damage(s).  
© Travis Industries  
4081205  
100-01211_000  
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6
Operation  
Before You Begin  
Read this entire manual before you use your new fireplace (especially the section "Safety  
Precautions" on pages 4 & 5). Failure to follow the instructions may result in property damage, bodily  
injury, or even death.  
Location of Controls  
Swing the concelament cover  
up and slide it back to expose  
the controls.  
An instruction card for operating  
the fireplace is attached to the  
inside of the fireplace here.  
Lift up and swing the lower grill  
down to acces the area below the  
firebox.  
Replace it for easy reference.  
CONTINUOUS  
COMFORT  
CONTROL  
MAIN  
BURNER  
FLAME ADJUST  
HIGH  
HIGH  
HIGH  
AA  
PILOT  
OFF  
OFF  
BATTERY  
HOLDER  
LOW  
LOW  
LOW  
GREEN SMART  
PILOT  
ACCENT LIGHT  
BLOWER  
This knob controls the speed of the optional internal convection blower  
that pushes heated air into the room.  
Optional Blower Control  
This knob controls the accent lights located behind the logs.  
This knob controls the flame height from low ("LO") to high ("HI").  
Accent Light  
Flame Adjust Knob  
This switch controls how the pilot flame works. See the section  
“Continuous Pilot / GreenSmart Pilot” for details.  
Continuous Pilot --  
GreenSmart Pilot  
This switch turns the rear burner on and off.  
Comfort Control  
This holder contains 4 AA batteries that allow the fireplace to operate  
during power outages.  
AA Battery Holder  
This switch turns the fireplace burners on and off.  
Main Burner  
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Operation  
7
Starting the Fireplace for the First Time  
Burn the heater at a high setting with the blower off for an extended period (up to 48 hours). This will  
cure the painted surfaces. Fumes from the paint curing and oil burning off the steel will occur. This  
is normal. We recommend opening a window to vent the room.  
Condensation may appear on the glass each time you start the fireplace - this is normal.  
Blue Flames will occur on the fireplace when it first comes on. After fifteen minutes the flames will  
turn a more realistic yellow and orange color.  
Certain installations use a remote, thermostat, or wall switch to turn the fireplace on and off. If this is  
the case, leave the ON/OFF switch "ON".  
Verify the power backup and control light batteries are installed (see page 11).  
Turning the Fireplace On and Off  
Use the main burner switch to turn the main burner on and off.  
MAIN  
BURNER  
ON  
OFF  
NOTE FOR REMOTES, THERMOSTATS, OR WALL SWITCHES:  
The on/off switch on the fireplace may be required to be left in the ON or OFF position for the fireplace to  
operate. Consult your installer or dealer for details.  
Do not place any combustible items on top of or directly in front of the fireplace, even temporarily. An  
optional thermostat may start the fireplace causing a combustible item to ignite.  
If the fireplace turns on and off frequently while using the thermostat, you may want to adjust the  
flame height down until it produces just enough heat needed.  
Comfort Control  
The rear portion of the burner may be shut off to lower the heat output and flame size from the burner  
(this is called the comfort control). Use the comfort control switch to adjust this as desired.  
COMFORT  
CONTROL  
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4081205  
100-01211_000  
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8
Operation  
Adjusting the Flame Height  
This fireplace has an adjustable flame to tailor the look and heat output to your specific needs. It is  
adjusted by turning the flame adjust knob.  
FLAME ADJUST  
HIGH  
LOW  
Accent Light  
This fireplace has a built-in accent light that may be turned on and off and dimmed to your preference.  
Turn the knob to achieve the desired light output.  
HIGH  
OFF  
LOW  
ACCENT LIGHT  
LOW  
HIGH  
OFF  
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Operation  
9
Adjusting the Optional Blower Speed  
The blower helps transfer heat from the heater into the room. It will not turn on until the heater is up to  
temperature (approximately 15 minutes after starting). See the illustration below for instructions on  
adjusting the blower speed.  
NOTE:  
With the rear burner off (comfort control), the heater may not become hot enough for the  
blower to turn on.  
HIGH  
OFF  
LOW  
BLOWER  
Continuous Pilot / GreenSmart™ Pilot Switch  
This fireplace may run with the pilot continuously running or in GreenSmart (intermittent) mode. For most  
homeowners, the GreenSmart mode is preferred (this saves fuel, doesn’t give off un-needed heat).  
However, in some situations the homeowner may prefer to switch the fireplace to continuous pilot. The  
most typical reasons for switching to continuous pilot are:  
Very Cold Conditions – in very cold conditions you may notice that the burner does not light quickly,  
and the flames lift off the burner. If this is situation, we recommend you switch to continuous pilot.  
This will create a slight draft in the vent, allowing for the burner to light quickly and draft correctly.  
Excessive Condensation on Glass After Startup – certain installations may encounter excessive  
fogging on the window after stuartup (not just the first time the fireplace was started). This is an  
aesthetic condition that may be remedied by switching the fireplace to continuous pilot.  
Cold Glass or Fireplace Front – in very cold conditions you may notice that the fireplace front and  
glass become very cold. To remedy this, switch the fireplace to continuous pilot.  
Frequent On / Off Operation – if you are frequently turning the fireplace on and off, you may wish to  
leave it in continuous pilot. This allows the burner to turn on more quickly, without pilot ignition delay.  
CONTINUOUS  
PILOT  
GREEN SMART  
PILOT  
© Travis Industries  
4081205  
100-01211_000  
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10  
Operation  
Normal Operating Sounds  
The appliance may creak with change of  
temperature -- THIS IS NORMAL.  
Blower Snap Disk  
This part can produce a  
clicking sound as it turns  
the blower on and off.  
Blowers  
This heater has optional blowers to push  
heated air into the room. You will hear the  
sound of air movement that increases as  
the speed is increased.  
Gas Control Valve  
Extinction Pops  
As the gas control valve is turned  
on and off you will hear a dull  
clicking sound. This is the valve  
opening up and shutting down.  
It is not unusual, especially on Propane  
(LP) appliances, to experience a "pop"  
when the burner is shut off.  
Pilot Assembly  
GreenSmart Receiver  
The pilot flame will make a clicking  
sound when starting up. If left on, it  
will make a slight whisper sound.  
The optional GreenSmart receiver will  
beep when receiving commands from the  
GreenSmart remote.  
Normal Operating Odors  
This appliance has several areas that reach high temperatures. Dust or other particles on these areas  
may burn and create an odor. This is normal during start-up. You may notice the smell is more acute if  
the appliance was left idle for a long period.  
© Travis Industries  
4081205  
100-01211_000  
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Maintenance  
11  
Maintaining Your Fireplace's Appearance  
Fingerprints or other marks left on the optional plated surface may become etched in place if they are not  
wiped clean prior to turning the fireplace on. Clean the plated surface with denatured alcohol and a soft  
cloth (with the fireplace cool). Other cleaners may leave a film that may become etched into the surface.  
Battery Replacement  
Power Backup Batteries  
Four AA batteries are used as a power backup for the fireplace in case the household (AC) power goes out.. These  
batteries must be inserted into battery holder (see the illustration below). The fireplace controller will beep once these  
batteries start to go dead. Replace batteries before each heating season to insure proper operation.  
Control Panel Light Battery  
LED lights and a 9v battery are used to illuminate the control panel when the concealment cover is lifted. If the LED  
lights do not operate, replace the 9v battery (see the illustration below). The battery holder is held in place with Velcro  
and may be removed for easier access.  
Battery Holder for Control  
Panel Lights  
9v  
Battery  
AA Battery  
AA Battery  
Lift up and swing the lower grill  
down to acces the area below the  
Swing the concealment cover  
firebox.  
up and slide it back to expose  
AA Battery  
the controls.  
Holder  
AA Battery  
AA Battery  
AA Battery Tray  
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12  
Maintenance  
Accent Light Replacement  
Two accent lights are included in your fireplace to provide additional lighting. These bulbs will burn out  
over time. To replace, follow the directions below:  
Shut off gas to the fireplace and let it cool for 15 minutes.  
Remove the glass (see page 15) and logs (see page 17).  
Replace the halogen bulbs with the following bulbs:  
(NOTE: .Take care to not touch the bulb with your fingers – use foam packing or paper towel to hold the bulb):  
35 Watt 120 Volt T4 Halogen Bulb (G6.35 Base)  
Yearly Service Procedure  
Failure to inspect and maintain the fireplace may lead to improper combustion and a potentially dangerous  
situation. We recommend the following procedures be done by a qualified technician.  
1. Turn the pilot flame to continuous. It should touch approximately 3/8" of the top of the flame sensor. If it does  
not, contact your dealer for service.  
2. Shut off gas to the fireplace and let it cool for 15 minutes. Remove the glass (see page 15).  
3. Remove the log set (NOTE: the logs are very fragile - see page 17). If severely deteriorated, replace. Check  
the logs for sooting. A small amount of soot along the bottom of the logs is normal. If excessive sooting is found,  
the fireplace will require adjustment. Contact your dealer.  
4. Inspect the burner and remove any debris.  
Make sure the burner is not warped, cracked, or damaged.  
Check the firebox and area around the pilot to make sure there is no warping or damage.  
If any problem is found, discontinue use and contact your dealer for service.  
5. Replace the log set. Clean and replace the glass (see Glass Cleaning on page 24). If the glass is damaged,  
replace. Make sure the gasket along the perimeter of the glass contacts the face of the firebox and forms an air-  
tight seal. If it does not, re-align or replace the gasket to insure an air-tight seal.  
6. Inspect the area behind the access door. Clean if necessary. Check the gas control valve and the gas lines. If  
damage is found, discontinue use and contact your dealer for service. Clean the air channels, ducts, and blower  
(if applicable).  
7. Start the main burner. After 15 minutes the flames should be orange/yellow and not touch the top of the firebox.  
If the pilot or main burners do not burn correctly, contact your dealer for service. Monitor blower operation.  
8. Remove any debris or vegetation near the vent termination. Contact your dealer if any sooting or deterioration is  
found near the vent termination.  
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100-01211_000  
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Maintenance  
13  
Grill Installation and Removal  
Follow the directions below to install.  
Upper Grill Installation (FPX and Avalon)  
Hold the grill at an angle and insert the  
lower slot over the lower bushing on  
the fireplace (both sides)  
Swing the grill upwards to engage the upper slot. You  
will need to lift the grill slightly to get it over the bushing.  
Once in place the grill is held in place by gravity.  
Upper Grill Installation (Lopi)  
NOTE: The upper grill is difficult to install the first time - be  
patient, after you install it, you will know how it installs and it  
will be much easier the second time.  
SIDE VIEW  
Mounting Stud  
Heat Shields  
Upper Grill  
(on fireplace)  
You may need to  
push in and  
upwards on the  
The grill, when  
fully inserted,  
will slide down  
and “click” into  
place.  
Position the grill  
so the slots on  
the grill align with  
the mounting  
studs.  
grill as it inserts.  
Lower Grill Installation  
Hold the grill at an angle and insert the lower  
slot over the bushing on the fireplace (both  
sides). You may need press on the grill to get  
the tab over the bushing (this prevents the  
grill from accidentally falling off).  
Bend the tab outward on  
both sides. This is the  
end-stop for the lower grill,  
it allows the grill to swing  
forward.  
Swing the grill upwards to engage  
the upper slot. You will need to lift  
the grill slightly to get it over the  
bushing. Once in place the grill is  
held in place by gravity.  
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14  
Maintenance  
Face Installation and Removal  
Some fireplaces have a face that fits over the glass frame. The face can be removed following the  
directions below.  
Phillips  
Screwdriver  
Four screws hold the face  
in place. The screws are  
accessed through the  
grills on the face.  
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Maintenance  
15  
Glass Frame Removal and Installation  
Warning:  
Warning:  
The appliance must be completely cool before removing the glass.  
Do not strike or slam the glass.  
Based upon the face being used, either:  
a
(a) swing the access door down and remove the top grill,  
(b) remove the face (unscrew or lift off - see the instructions  
included with the face for details).  
Open the four latches holding the glass frame in place (start  
with the bottom) - follow the directions shown to the right.  
Top of  
Firebox  
Latch  
Glass  
Lift the glass frame up and  
b
pull it forward to remove.  
NOTE:  
You may need to lift  
Catch  
the glass frame  
(on glass frame)  
while re-attaching.  
Re-Attaching the Glass Frame:  
a) Hang the glass frame on the firebox.  
b) While holding in place, attach the upper latches  
(follow the instructions to the right in reverse).  
c) Lift the glass frame slightly and attach the lower latches.  
NOTE: Make sure the glass frame is all the way in place - it  
should be flush with the front of the fireplace when installed.  
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100-01211_000  
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16  
Maintenance  
Glass Frame Removal and Installation (continued)  
The latch can come loose from the latch assembly. This occurs only when it is rotated. Follow the  
directions below to re-install the latch if it comes loose.  
Hold the latch at an angle and insert it into the slot on the glass frame anchor.  
Latch  
NOTE: this slot may be at a  
different angle than illustrated.  
Top of  
Firebox  
Glass Frame  
Anchor  
Note how the washer on the latch fits behind the flange on the  
glass frame anchor.  
Once fully inserted, turn the latch until it is upright.  
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100-01211_000  
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Maintenance  
17  
Log Set Installation  
Log Set Overview  
When installed, the logs should appear as shown below.  
Rear Log  
Right Twig  
Left Log  
Left Twig  
Right Log  
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18  
Maintenance  
Rear Log Installation  
The rear log has a flat notch  
on both sides that center it  
on the grate.  
Place the rear log on the grate  
and slide it all the way back until  
the log contacts the end-  
brackets on the grate.  
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Maintenance  
19  
Right Log Installation  
The left log has a groove  
that fits over the grate.  
Note how the left side of the log  
rests on the burner but does not  
cover any burner holes.  
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20  
Maintenance  
Left Log Installation  
The left log has a groove  
that fits over the grate.  
Note how the right side of the log  
rests on the burner but does not  
cover any burner holes.  
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Maintenance  
21  
Left Twig Installation  
This hole fits over the  
pin on the rear log.  
The left twig should be positioned  
so the front edge contacts the  
grate as shown above.  
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22  
Maintenance  
Right Twig Installation  
The right twig has two  
holes for the pins on the  
rear and right log.  
When in place the right twig will  
appear as shown above.  
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Maintenance  
23  
Ember Installation  
A bag of embers is provided to further enhance the firebox. Place the embers on the firebox floor and on  
the burner. Do not place embers over any of the burner holes or air channels.  
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24  
Maintenance  
Glass Cleaning  
The glass may be cleaned with a non-  
abrasive cleaner. To clean the inside of the  
glass, simply remove the glass frame, place it  
on a non-scratching surface, and clean the inside  
surface.  
If the outside surface of the glass frame  
requires cleaning, follow the directions  
below to remove the outer glass frame and  
screen.  
WARNING: do not operate the fireplace without the glass frame in place.  
Six sets of tabs hold the glass (and glass gasket) in place. Four of these tabs are at the corners,  
two are at the top and bottom of the glass frame.  
Gasket  
Inner Frame  
Tabs  
Outer Frame  
REMOVAL INSTRUCTIONS: carefully bend the tabs out with needle-nose pliers (there are tabs  
on the inner and outer frame - the center tabs only have tabs on the inner frame). Do not pry  
these tabs, this may cause the glass to crack.  
REPLACEMENT INSTRUCTIONS: carefully bend the tabs inward, making sure the tabs contact  
the gasket, not the glass. Bend the tab inwards 30°- do not over-bend the tabs.  
With the outer glass  
Inner glass frame  
frame and screen  
removed, the outer  
surface of the glass  
The optional screen is  
may be cleaned.  
sandwiched between  
the inner and outer  
glass frame.  
Outer glass frame  
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100-01211_000  
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Maintenance  
25  
Troubleshooting Table  
Problem:  
Possible Cause:  
Don't Call for Service  
Until You:  
The ON/OFF switch is turned to "OFF"  
The remote control is not working correctly  
The thermostat is disconnected or set too low  
No Propane in Tank  
Turn the ON/OFF switch to "ON"  
See the remote control instructions  
See "Thermostat Operation"  
Check Tank Level  
Main Burners Will  
Not Start  
The power backup batteries are dead  
Replace the batteries (see page 11)  
Receiver Beeps  
The ON/OFF switch is turned to "OFF"  
The thermostat is set too low  
Turn the ON/OFF switch to "ON"  
Check thermostat  
Thermostat Does  
Not Work  
The fireplace is not getting electricity  
The fireplace is not up to temperature  
Check the breaker switch  
Fireplace Will Not  
Distribute Heat  
Let the fireplace burn for at least 15  
minutes  
The fireplace has just been started  
This is normal - see "Starting the Fireplace  
for the First Time"  
Flames Are Too  
Blue  
Improper air shutter adjustment  
Adjust Air Shutter - contact your dealer  
The flame height may be turned too low  
Turn the flame height to "HI" -  
See "Adjusting the Flame Height"  
Flames Are Too  
Short (Under 6")  
The logs or coals are placed incorrectly  
Improper air shutter adjustment  
See "Log Set Installation"  
Thin Layer of Soot  
Covers the Glass  
Adjust Air Shutter - contact your dealer  
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4081205  
100-01211_000  
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26  
Maintenance  
Wiring Diagram  
Spark Rod  
Pilot  
Sensor  
Pilot Ground  
CN4  
Comfort Control  
Valve  
PILOT  
SENSOR  
DIGITAL  
FIREPLACE  
BURNER  
CN0  
SPARK ROD  
DIAGNOSTIC  
CONTROL  
VALVE  
COMMAND  
POWER  
GROUND  
CN1  
CN3  
CN2  
AC  
ADAPTER  
Green  
Orange  
POWER SUPPLY  
Yellow / Green  
Red  
Green  
White  
IPI / CPI  
Blue  
Black  
Red  
Red  
Black  
White  
CONTINUOUS  
PILOT  
AA  
BATTERY  
TRAY  
COMFORT  
CONTROL  
MAIN BURNER  
GREENSMART  
PILOT  
Caution: Label all wires prior to disconnection when servicing controls. Wiring errors can cause  
improper and dangerous operation.  
Replacement Parts List  
Caution:  
Use only Travis Industries replacement parts. Do not use substitute materials.  
Warning:  
Do not operate appliance with the glass front removed, cracked, or broken. Replacement of  
the glass should be done by a licensed or qualified service person.  
© Travis Industries  
4081205  
100-01211_000  
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Limited 7 Year Warranty  
27  
Register your TRAVIS INDUSTRIES, INC. Limited 7 Year Warranty online at traviswarranty.com, or complete the enclosed Warranty card and mail it within ten (10)  
days of the appliance purchase date to: TRAVIS INDUSTRIES, INC., 4800 Harbour Pointe Blvd. SW, Mukilteo, WA 98275. TRAVIS INDUSTRIES, INC. warrants  
this gas appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original  
purchaser from the date of purchase as follows:  
Check with your dealer in advance for any costs to you when arranging a warranty call.  
Mileage or service charges are not covered by this warranty. This charge can vary from store to store.  
Years 1 & 2  
Parts & Labor  
Years 3 Through 5  
Parts & Labor  
Years 6 & 7  
Parts Only  
Component  
Burner Assembly  
Burner Pan Assembly, Air Shutter Assembly, Main Burner Orifice  
Electrical Assembly (within heater structure):  
Wiring harness, snap discs, rheostat speed control  
Gas Control Assembly  
Adjustable control valve, fireplace controller, pilot assembly and pilot wiring  
Glass  
Glass (breakage from thermal shock)  
Ceramic Logs  
Log Set, Embers  
Gold, Nickel & Copper Plating  
Face & Door (see “Conditions and Exclusions” # 9)  
Accessories  
Firebacks, Power Heat Ducts, Andirons, etc…  
One-Way Freight Allowance  
One-way freight allowance on pre-authorized repair done at factory is covered.  
Convection Heat Exchanger  
Convection heat exchanger assembly  
Firebox Assembly  
Adjustable Air Restrictor, Pressure Relief Mechanisms, Glass Attachment Mechanism  
EXCLUDED COMPONENTS:  
Paint, Gasketing, and Accent Light Bulbs  
CONDITIONS & EXCLUSIONS  
1. This new gas appliance must be installed by a qualified gas appliance technician. It must be installed, operated, and maintained at all times in accordance with the instructions in the Owner’s  
Manual. Any alteration, willful abuse, accident, neglect, or misuse of the product shall nullify this warranty.  
2. This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized TRAVIS dealer.  
3. Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, not covered under warranty. The installer must  
ensure the appliance is burning as per the rating tag at the time of installation. Over-firing (operation above the listed BTU rate) of this appliance can cause serious damage and will nullify this  
warranty.  
4. The warranty, as outlined within this document, does not apply to the chimney components or other Non-Travis accessories used in conjunction with the installation of this product. If in doubt as to  
the extent of this warranty, contact your authorized TRAVIS retailer before installation.  
5. Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees, buildings, roof tops, wind, hills or mountains or negative pressure or  
other influences from mechanical systems such as furnaces, fans, clothes dryers, etc.  
6. This Warranty is void if:  
a. The unit has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.  
b. The unit is subject to submersion in water or prolonged periods of dampness or condensation.  
c. Any damage to the unit, combustion chamber, heat exchanger or other components due to water, or weather damage which is the result of, but not limited to, improper chimney/venting installation.  
7. Exclusions to this 7 Year Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation, alteration or adjustment of the manufacturer's  
settings of components, lack of proper and regular maintenance, damage incurred while the appliance is in transit, alteration, or act of God.  
8. This 7 Year warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, corroded or cracked logs, embers, etc. Also excluded is  
damage to the unit caused by abuse, improper installation, modification of the unit, drilling of the orifices, or the use of fuel other than that for which the unit is configured. Units are shipped for  
natural gas and must be converted to propane using the included conversion kit. Confirm fuel configuration with your installer.  
9. Damage to gold or nickel surfaces caused by fingerprints, scratches, melted items , or other external sources left on the gold or nickel from the use of cleaners other than denatured alcohol is not  
covered in this warranty.  
10. TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and materials. Incidental or consequential damages are not covered  
by this warranty. In some states, the exclusion of incidental or consequential damage may not apply.  
11. This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the gas appliance without the express written permission of TRAVIS  
INDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of approval.  
12. Any statement or representation of TRAVIS products and their performance contained in TRAVIS advertising, packaging literature, or printed material is not part of this 7 year warranty.  
13. This warranty is automatically voided if the appliance’s serial number has been removed or altered in any way. If the appliance is used for commercial purposes, it is excluded from this warranty.  
14. No dealer, distributor, or similar person has the authority to represent or warrant TRAVIS products beyond the terms contained within this warranty. TRAVIS INDUSTRIES, INC. assumes no  
liability for such warranties or representations.  
15. Travis Industries will not cover the cost of the removal or re-installation of hearths, facing, mantels, venting or other components.  
16. If for any reason any section of this warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall remain in effect.  
17. THIS 7 YEAR WARRANTY IS THE ONLY WARRANTY SUPPLIED BY TRAVIS INDUSTRIES, INC., THE MANUFACTURER OF THE APPLIANCE. ALL OTHER WARRANTIES, WHETHER  
EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY DISCLAIMED AND PURCHASER’S RECOURSE IS EXPRESSLY LIMITED TO THE WARRANTIES SET FORTH HEREIN.  
IF WARRANTY SERVICE IS NEEDED:  
1. If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your TRAVIS dealer WITHIN 30 DAYS, giving them proof of purchase, the purchase date, and the  
model name and serial number.  
2. Travis Industries has the option of either repairing or replacing the defective component.  
3. If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name of the dealership where you purchased the  
appliance, a copy of your receipt showing the date of the appliance’s purchase, and the serial number on your appliance. At that time, you may be asked to ship your appliance, freight charges  
prepaid, to TRAVIS INDUSTRIES, INC. TRAVIS INDUSTRIES, INC., at its option, will repair or replace, free of charge, your TRAVIS appliance if it is found to be defective in material or  
workmanship within the time frame stated within this 7 year warranty. TRAVIS INDUSTRIES, INC. will return your appliance, freight charges (years 1 to 5) prepaid by TRAVIS INDUSTRIES, INC.,  
to your regional distributor, or dealership.  
4. Check with your dealer in advance for any costs to you when arranging a warranty call. Mileage or service charges are not covered by this warranty. This charge can vary from store to store.  
© Travis Industries  
4081205  
100-01211_000  
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28  
Optional Equipment  
Accessories  
The accessories listed below are available at your Travis dealer. To locate a dealer, visit:  
GreenSmart™ Remote / Thermostat  
This accessory allows for remote control of your fireplace (burner, flame height, accent light).. It has  
a built-in thermostat if you wish for automatic temperature control.  
Blower  
The optional blowers help transfer heat to your home.  
Firebacks  
There are several styles of decorative firebacks that fit inside the firebox and enhance the area  
behind the flames.  
© Travis Industries  
4081205  
100-01211_000  
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Optional Equipment  
29  
© Travis Industries  
4081205  
100-01211_000  
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30  
Index  
Index  
Accent Light Replacement .................................................. 12  
Accent Light........................................................................ 8  
Adjusting the Flame Height................................................. 8  
Adjusting the Optional Blower Speed.................................. 9  
Battery Replacement .......................................................... 11  
Before You Begin................................................................ 6  
Comfort Control................................................................... 7  
Continuous Pilot / GreenSmart™ Pilot Switch .................... 9  
Face Installation and Removal............................................ 14  
Features.............................................................................. 3  
Glass Cleaning.................................................................... 24  
Glass Frame Removal and Installation ............................... 15  
Grill Installation and Removal ............................................. 13  
Heating Specifications ........................................................ 3  
Important Information.......................................................... 2  
Index................................................................................... 30  
Installation Warnings........................................................... 2  
Introduction ......................................................................... 2  
Location of Controls............................................................ 6  
Log Set Installation ............................................................. 17  
Maintaining Your Fireplace's Appearance........................... 11  
Normal Operating Odors..................................................... 10  
Normal Operating Sounds................................................... 10  
Optional Equipment List...................................................... 28  
Optional Screen (on glass) ................................................. 15  
Replacement Parts List....................................................... 26  
Safety Precautions.............................................................. 4  
Starting the Fireplace for the First Time.............................. 7  
Troubleshooting Table ........................................................ 25  
Turning the Fireplace On and Off........................................ 7  
Warranty ............................................................................. 27  
Wiring Diagram .................................................................. 26  
Yearly Service Procedure ................................................... 12  
© Travis Industries  
4081205  
100-01211_000  
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