Brother Sewing Machine BES 962BC User Manual
INSTRUCTION MANUAL  
BES-962BC  
BES-1262BC  
Please read this manual before using the machine.  
Please keep this manual within easy reach for quick reference.  
NINE NEEDLE SIX HEAD ELECTRONIC EMBROIDERY MACHINE  
TWELVE NEEDLE SIX HEAD ELECTRONIC EMBROIDERY MACHINE  
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Thank you very much for buying a BROTHER sewing machine. Before using your new machine,  
please read the safety instructions below and the explanations given in the instruction manual.  
With industrial sewing machines, it is normal to carry out work while positioned directly in front  
of moving parts such as the needle and thread take-up lever, and consequently there is always a  
danger of injury that can be caused by these parts. Follow the instructions from training personnel  
and instructors regarding safe and correct operation before operating the machine so that you  
will know how to use it correctly.  
SAFETY INSTRUCTIONS  
1 Safety indications and their meanings  
This instruction manual and the indications and symbols that are used on the machine itself are  
provided in order to ensure safe operation of this machine and to prevent accidents and injury to  
yourself or other people. The meanings of these indications and symbols are given below.  
Indications  
The instructions which follow this term indicate situations where  
failure to follow the instructions will almost certainly result in death  
or severe injury.  
DANGER  
The instructions which follow this term indicate situations where  
failure to follow the instructions could cause injury when using the  
machine or physical damage to equipment and surroundings.  
CAUTION  
Symbols  
.................This symbol (  
) indicates something that you should be careful of.  
The picture inside the triangle indicates the nature of the caution that must be  
taken. (For example, the symbol at left means "beware of injury".)  
.................This symbol (  
) indicates something that you must not do.  
.................This symbol (  
) indicates something that you must do.  
The picture inside the circle indicates the nature of the thing that must be done.  
(For example, the symbol at left means "you must make the ground connection".)  
BES-962BC • BES-1262BC  
1
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2 Notes on safety  
DANGER  
Wait at least 5 minutes after turning off the power switch and disconnecting the power cord from the wall  
outlet before opening the face plate of the control box. Touching areas where high voltages are present can  
result in severe injury.  
CAUTION  
Environmental requirements  
Use the sewing machine in an area which is free  
from sources of strong electrical noise such as  
high-frequency welders.  
The ambient temperature should be within the  
range of 5°C to 35°C during use.  
Temperatures which are lower or higher than this  
Sources of strong electrical noise may cause  
problems with correct operation.  
may cause problems with correct operation.  
The relative humidity should be within the range  
of 45% to 85% during use, and no dew forma-  
tion should occur in any devices.  
Excessively dry or humid environments and  
dew formation may cause problems with cor-  
rect operation.  
Any fluctuations in the power supply voltage  
should be within 10% of the rated voltage for  
the machine.  
Voltage fluctuations which are greater than this  
may cause problems with correct operation.  
The power supply capacity should be greater  
than the requirements for the sewing machine's  
electrical consumption.  
Avoid exposure to direct sunlight during use.  
Exposure to direct sunlight may cause prob-  
lems with correct operation.  
Insufficient power supply capacity may cause  
problems with correct operation.  
In the event of an electrical storm, turn off the  
power and disconnect the power cord from the  
wall outlet.  
Lightning may cause problems with correct  
operation.  
Installation  
Machine installation should only be carried out  
by a qualified technician.  
Be sure to wear protective goggles and gloves  
when handling the lubricating oil or grease, so  
that no oil or grease gets into your eyes or onto  
your skin, otherwise inflammation can result.  
Furthermore, do not drink the oil or grease un-  
der any circumstances, as they can cause vom-  
iting and diarrhoea.  
Contact your Brother dealer or a qualified elec-  
trician for any electrical work that may need to  
be done.  
The sewing machine weighs more than 720 kg.  
The installation should be carried out by a lift  
or a crane.  
Keep the oil out of the reach of children.  
Avoid setting up the sewing machine near  
sources of strong electrical noise such as high-  
frequency welding equipment.  
If this precaution is not taken, incorrect machine  
operation may result.  
Do not connect the power cord until installa-  
tion is complete, otherwise the machine may  
operate if the start switch is pressed by mis-  
take, which could result in injury.  
Secure the machine with the adjustment bolts  
on the sound floor so that it will not move.  
Be sure to connect the ground. If the ground  
connection is not secure, you run a high risk of  
receiving a serious electric shock, and problems  
with correct operation may also occur.  
When securing the cords, do not bend the cords  
excessively or fasten them too hard with  
staples, otherwise there is the danger that fire  
or electric shocks could occur.  
BES-962BC • BES-1262BC  
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2
CAUTION  
Sewing  
This sewing machine should only be used by  
operators who have received the necessary  
training in safe use beforehand.  
Secure the machine with the adjustment bolts  
on the sound floor before use the machine so  
that it will not move.  
The sewing machine should not be used for any  
applications other than sewing.  
Attach all safety devices before using the sew-  
ing machine. If the machine is used without  
these devices attached, injury may result.  
Be sure to wear protective goggles when using  
the machine.  
If goggles are not worn, there is the danger that  
if a needle breaks, parts of the broken needle  
may enter your eyes and injury may result.  
Do not touch any of the moving parts or press  
any objects against the machine while sewing,  
as this may result in personal injury or damage  
to the machine.  
Turn off the power switch at the following times,  
otherwise the machine may operate if the start  
switch is pressed by mistake, which could re-  
sult in injury.  
Do not touch the pulse motor and sewing ma-  
chine bed section during operation or for 30 min-  
utes after operation. Otherwise burns may result.  
If an error occurs in machine operation, or if ab-  
normal noises or smells are noticed, immediately  
turn off the power switch. Then contact your  
nearest Brother dealer or a qualified technician.  
• When threading the needle  
• When replacing the bobbin and needle  
• When not using the machine and when leav-  
ing the machine unattended  
If the machine develops a problem, contact your  
nearest Brother dealer or a qualified technician.  
Do not get on the table.  
Table may be damaged.  
Cleaning  
Turn off the power switch before starting any  
cleaning work, otherwise the machine may op-  
erate if the start switch is pressed by mistake,  
which could result in injury.  
Be sure to wear protective goggles and gloves  
when handling the lubricating oil or grease, so  
that no oil or grease gets into your eyes or onto  
your skin, otherwise inflammation can result.  
Furthermore, do not drink the oil or grease un-  
der any circumstances, as they can cause vom-  
iting and diarrhoea.  
Keep the oil out of the reach of children.  
Maintenance and inspection  
Maintenance and inspection of the sewing ma-  
chine should only be carried out by a qualified  
technician.  
If the power switch needs to be left on when  
carrying out some adjustment, be extremely  
careful to observe all safety precautions.  
Ask your Brother dealer or a qualified electri-  
cian to carry out any maintenance and inspec-  
tion of the electrical system.  
Use only the proper replacement parts as speci-  
fied by Brother.  
If any safety devices have been removed, be ab-  
solutely sure to re-install them to their original  
positions and check that they operate correctly  
before using the machine.  
Turn off the power switch and disconnect the  
power cord from the wall outlet at the following  
times, otherwise the machine may operate if the  
treadle is depressed by mistake, which could  
result in injury.  
Any problems in machine operation which re-  
sult from unauthorized modifications to the ma-  
chine will not be covered by the warranty.  
• When carrying out inspection, adjustment  
and maintenance  
• When replacing consumable parts such as  
the rotary hook and knife.  
BES-962BC • BES-1262BC  
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3
3 Warning labels  
*
The following warning labels appear on the sewing machine.  
Please follow the instructions on the labels at all times when using the machine. If the labels have been  
removed or are difficult to read, please contact your nearest Brother dealer.  
1
Safety devices: Finger guard, Belt cover, etc.  
CAUTION  
Moving parts  
may cause injury.  
Operate with safety devices.  
turn off main switch before  
changing needle, cleaning  
etc.  
2
DANGER  
GEFAHR  
DANGER  
PELIGRO  
Un voltaje inadecuado  
puede provocar las  
heridas.  
Hazardous voltage  
will cause injury,  
Un voltage non adapté  
provoque des blessures.  
Hochspannung  
verletzungsgefahr!  
Turn off main  
Pour ouvrir cette plaque,  
couper le contact  
general de la machine  
et debrancher le cable  
Vor Öffnen des  
Gehäuses  
Hauptschalter  
ausschalten und  
Antes de abrir esta  
tapa, desconecte la  
máquina y  
switch and unplug  
power cord before  
opening this cover.  
desenchufela de la red.  
Netzstecker ziehen! d’alimentation.  
3
CAUTION  
ACHTUNG  
ATTENTION  
ATENCION  
Table may  
be damaged. beschädigt  
Der Tisch kann Vous risquez  
La mesa se  
d’endommager puede dañar.  
la table.  
werden.  
Do not get on Nicht auf den  
No montez pas No pise la  
the table.  
Tisch stehen.  
sur la table.  
mesa.  
Never touch or push the thread  
take up during operation as it  
may result in injuries machine.  
Never touch or push the  
needle bar during operation  
as it may result in injuries or  
damage to the sewing ma-  
chine.  
4
6
5
7
Direction of operation  
CAUTION  
Do not touch this part during activitation or  
for 30 minutes after shut-off. Otherwise burns  
may result.  
BES-962BC • BES-1262BC  
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4
4
Finger guard  
3
6
7
5
Belt cover  
3
2
BES-962BC  
7
1
2
1
BES-962BC • BES-1262BC  
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5
Procedure of Reading This Manual  
Explanation of models  
This manual explains two models:  
- BES-962BC (9 needles)  
- BES-1262BC (12 needles)  
Explanation for individual model is provided by identifying the model name. Check  
the model before using the machine. The display is BES-1262BC.  
Configuration of this manual  
This manual consists of the following chapters:  
Chapter 1  
An Introduction of Embroidery Machine  
Provides information on the specifications of the embroidery machine, software  
installation environment, and basic software operations.  
Chapter 2  
Preparation of Embroidery Machine  
Describes machine installation and preparation to be conducted before starting  
embroidering operation.  
Chapter 3  
Embroidering Procedures  
Provides explanations on the operation panel and briefly reviews the flow of  
embroidering processes.  
Chapter 4  
Selecting and Transferring Embroidery Data  
Explains how to use the Embroidery Data Explorer.  
Chapter 5  
Editing Embroidery Data  
Explains how to use the Embroidery Data Editor.  
Chapter 6  
Embroidering  
Explains how to use the Machine Controller.  
Chapter 7  
Operation of Machine  
Provides information on machine operation during embroidering.  
Chapter 8  
Creating Production Report  
Explains how to use the production report program.  
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Chapter 9  
Maintenance  
Describes appropriate maintenance of the machine.  
Chapter 10 Adjustment  
Explains how to adjust the needles.  
Chapter 11 List of Error Codes  
Provides information on error codes and action to be taken.  
Chapter 12 Troubleshooting  
Provides troubleshooting for the machine.  
Connection and Installation of Optional Equipment  
Describes connections between the machine/computer and optional equipment  
available.  
BES-962BC • BES-1262BC  
7
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Contents  
SAFETY INSTRUCTIONS ............................................................................ 1  
Procedure of Reading This Manual ........................................................... 6  
Chapter 1 An Introduction of Embroidery Machine  
1. Specifications ........................................................................................ 16  
2. Software ................................................................................................. 17  
2-1 Necessary Systems ....................................................................................17  
2-2 Configuration of Software ...........................................................................17  
2-3 Notes on use ...............................................................................................18  
2-4 Help.............................................................................................................18  
2-5 Basic Operation of Software .......................................................................19  
2-6. Handling of floppy disk ...............................................................................23  
Chapter 2 Preparation of Embroidery Machine  
1. Names of Machine Components.......................................................... 26  
2. Installation ............................................................................................. 27  
2-1 Transportation of Machine ..........................................................................27  
2-2 Installation of Machine ................................................................................29  
2-3 Preparation of Needle Bar Case .................................................................30  
2-4 Mounting of Table .......................................................................................32  
2-5 Mounting of Cotton Stand ...........................................................................36  
2-6 Lubrication to Needle Bar Case ..................................................................38  
2-7 Connection of Personal Computer to Machines (for connecting 4 sets)..... 39  
2-8 Connection of Power Supply.......................................................................41  
2-9 Installation of Software................................................................................42  
3. Preparation for Embroidering .............................................................. 43  
3-1 Upper Threading .........................................................................................43  
3-2 Replacement of Bobbin...............................................................................46  
3-3 Replacing and Selecting Needle.................................................................47  
3-4 Attachment of Embroidery Hoop and Frame ..............................................48  
3-5 Adjustment of Thread Tension ....................................................................55  
Chapter 3 Embroidering Procedures  
Functions of Operation Panel .................................................................. 58  
Operation Panel ................................................................................................58  
Switches at Machine Heads..............................................................................60  
Switches on Tension Plate ................................................................................60  
Flowchart of Preparation for Embroidering............................................ 62  
Run the Software ..............................................................................................63  
Turn on the Machine Power ..............................................................................63  
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Register the Machine Name..............................................................................64  
Retrieve the Embroidery Data ...........................................................................64  
Start Embroidering ............................................................................................65  
Chapter 4 Selecting and Transferring Embroidery Data  
Functions (Command Reference)............................................................ 68  
Description of Screen ............................................................................... 69  
Creating a Directory .................................................................................. 70  
Transferring data....................................................................................... 71  
Copy ........................................................................................................... 73  
Select from Menu ..............................................................................................73  
Drag Data ..........................................................................................................73  
Moving Data ............................................................................................... 74  
Select from Menu ..............................................................................................74  
Drag Data ..........................................................................................................74  
Deleting Data ............................................................................................. 75  
Recreate an icon ....................................................................................... 76  
Select all..................................................................................................... 77  
Renaming Data .......................................................................................... 78  
Finding Data .............................................................................................. 79  
Adjusting Screen Display ......................................................................... 81  
Reading Data in Floppy Disk.................................................................... 82  
Reading DOS Format Data ...............................................................................82  
Converting the Non DOS format data ...............................................................84  
Reading Data in Paper Tape..................................................................... 88  
Settings for Data Reading ........................................................................ 90  
Writing Data in DST Format...................................................................... 91  
Viewing Pattern Information .................................................................... 92  
Chapter 5 Editing Embroidery Data  
Functions (Command Reference)............................................................ 94  
Description of Screen ............................................................................... 96  
Opening Embroidery Data ........................................................................ 97  
Setting Display .......................................................................................... 98  
Centering...........................................................................................................98  
Zoom .................................................................................................................98  
Needle Penetration .........................................................................................100  
Embroidering Start/End...................................................................................100  
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Trim and pause ...............................................................................................100  
Microstitch .......................................................................................................101  
Needle Bar and Speed Range ........................................................................101  
Thread Color ...................................................................................................105  
Tool bar ...........................................................................................................106  
Status Bar .......................................................................................................106  
Back to Previous Status ......................................................................... 107  
Undo................................................................................................................107  
Redo................................................................................................................107  
Editing ...................................................................................................... 108  
Rotate..............................................................................................................108  
Horizontal Flip .................................................................................................109  
Vertical Flip .....................................................................................................109  
Point Symmetry ...............................................................................................109  
Repeat.............................................................................................................109  
Resize .............................................................................................................111  
Delete Stitch....................................................................................................111  
Insert or Delete Code ......................................................................................112  
Insert Lock Stitch.............................................................................................113  
Changing Data ......................................................................................... 114  
Changing Start ................................................................................................114  
Changing End .................................................................................................115  
Mask................................................................................................................116  
Group ....................................................................................................... 117  
Setting Group for Repetition............................................................................118  
Selecting from Menu .......................................................................................118  
Merge........................................................................................................ 119  
Saving Data.............................................................................................. 121  
Save ................................................................................................................121  
Save As... ........................................................................................................122  
Viewing Pattern Information .................................................................. 123  
Printing Data ............................................................................................ 124  
Chapter 6 Embroidering  
Functions (Command Reference).......................................................... 126  
When the Power to the Machine is Off............................................................126  
When the Power to the Machine is On............................................................126  
Description of Screen ............................................................................. 129  
Settings before Turning On the Machine .............................................. 130  
Displaying the Tool Bar ...................................................................................130  
Displaying the Status Bar................................................................................131  
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Upgrading the Version of Interface Board.......................................................131  
Reset Interface Board .....................................................................................131  
Communication Port........................................................................................131  
Language ........................................................................................................132  
Settings after Turning Power On ........................................................... 133  
Tool Bar...........................................................................................................133  
Status Bar .......................................................................................................133  
Zoom In ...........................................................................................................133  
Zoom Out ........................................................................................................133  
Zoom In Specified Range................................................................................134  
Fit to Window ..................................................................................................134  
Whole Pattern .................................................................................................134  
Grid .................................................................................................................135  
Hoop................................................................................................................135  
Hoop position fine adjustment .........................................................................135  
Needle Penetration .........................................................................................136  
Thread Color ...................................................................................................137  
Needle Bar and Speed Range ........................................................................137  
Setting Needle Bar ..........................................................................................137  
Setting Ranges................................................................................................141  
Grid Setting .....................................................................................................142  
Background color ............................................................................................142  
Renaming Machine .........................................................................................143  
Viewing Machine Information ..........................................................................144  
Design Information ..........................................................................................144  
Setting Window Display ..................................................................................144  
Minimizing and Aligning Windows...................................................................145  
Language ........................................................................................................147  
Copying Data to Other Machines ....................................................................147  
Configuration...................................................................................................148  
Upgrading the Machine Program ....................................................................148  
Setting the Machine ................................................................................ 149  
Needle Bar ......................................................................................................149  
Same Speed Range........................................................................................150  
Pause ..............................................................................................................150  
Speed Range ..................................................................................................151  
Head Operation Suspend................................................................................151  
Hoop Feed Position.........................................................................................152  
Embroidery Area .............................................................................................152  
Embroidery Hoop ............................................................................................153  
Thread Trimming .............................................................................................156  
Boring ..............................................................................................................157  
Thread Breakage Sensor ................................................................................158  
Automatic Step Back.......................................................................................159  
Automatic Hoop Feed .....................................................................................159  
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End of embroidery ...........................................................................................160  
Mending ..........................................................................................................161  
Adjust ..............................................................................................................162  
Activating speed up of driving shaft ................................................................163  
Activate escape with pause.............................................................................163  
Short stitch speed reduction............................................................................164  
Thin Material or Thick Material ........................................................................165  
Area Trace ......................................................................................................166  
Default Settings...............................................................................................167  
Show Setting ...................................................................................................168  
Load Setting ....................................................................................................170  
Save Setting....................................................................................................171  
Load Hoop.......................................................................................................172  
Embroidering ........................................................................................... 177  
Starting Embroidering .....................................................................................177  
Moving the Home Position ..................................................................... 179  
Step-forward/Step-back .......................................................................... 180  
Entering in the Step-forward/Step-back Mode ................................................180  
Setting Step-forward/Back Distance or Timing ...............................................181  
Stepping Forward/Back...................................................................................182  
Resuming Embroidering..................................................................................183  
Moving Embroidery Position ................................................................. 184  
Centering Pattern .................................................................................... 185  
Saving Data.............................................................................................. 186  
Save ................................................................................................................186  
Save As... ........................................................................................................186  
Test ........................................................................................................... 187  
Running Other Programs ....................................................................... 188  
Chapter 7 Operation of Machine  
1. Operating Procedures ........................................................................ 190  
1-1 Power Source ...........................................................................................190  
1-2 Preparation for Embroidering....................................................................190  
2. Stopping the Machine ......................................................................... 191  
2-1 Procedure to Stop the Machine ................................................................191  
2-2 Resetting Machine Stop............................................................................191  
2-3 Emergency Stop of the Machine...............................................................191  
2-4 Resetting Emergency Stop .......................................................................191  
3. Permission for Hoop Movement ........................................................ 192  
4. Measures against Thread Breakage .................................................. 193  
4-1 Remedies ..................................................................................................193  
4-2 Mending ....................................................................................................194  
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5. Jog Embroidering ............................................................................... 196  
6. Hoop Feed Position ............................................................................ 196  
7. Area Check .......................................................................................... 197  
7-1 External Tracing........................................................................................197  
7-2 Automatic Hoop Movement in Area ..........................................................197  
8. Jog Switches ....................................................................................... 198  
8-1 Hoop Movement to Start Position .............................................................198  
8-2 Inching Mode during Embroidering (Forcible Hoop Movement) ...............199  
Chapter 8 Creating Production Report  
Functions (Command Reference).......................................................... 202  
Description of Screen ............................................................................. 203  
Displaying Report ................................................................................... 204  
Display Example of Details .............................................................................205  
Display Example of Thread Breakage Information on Needle Bar..................206  
Display Example of Thread Breakage Information in Pattern .........................207  
Display Example of Output Information...........................................................208  
Display Example of Total Output Information..................................................210  
Setting Display Items .............................................................................. 211  
General ...........................................................................................................211  
Details .............................................................................................................212  
Thread Breakage Information on Needle Bar .................................................213  
Thread Breakage Information in Pattern .........................................................213  
Output Information ..........................................................................................214  
Total Output Information .................................................................................215  
Recess Time Setting .......................................................................................216  
Save As CSV... ......................................................................................... 217  
Printing Production Report .................................................................... 218  
Page Setup .....................................................................................................218  
Print.................................................................................................................218  
Copying Report Data............................................................................... 219  
Deleting Report........................................................................................ 220  
Chapter 9 Maintenance  
1. Cleaning ............................................................................................... 222  
1-1 Cleaning and Lubrication of Rotary Hook .................................................222  
1-2 Cleaning of Needle Plate ..........................................................................223  
1-3 Cleaning of Lowre Shaft Module Fan........................................................223  
2. Oiling .................................................................................................... 224  
2-1 Head .........................................................................................................224  
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3. Greasing............................................................................................... 226  
3-1 Head .........................................................................................................226  
3-2 Feed Guide Section ..................................................................................230  
Chapter 10 Adjustment  
1. Adjusting Needle Bar Height.............................................................. 232  
2. Replacing (Attaching) Rotary Hook................................................... 236  
3. Adjustment of Clearance Between Needle and Rotary Hook.......... 237  
4. Adjustment of Timing Between Needle and Rotary Hook ............... 238  
5. Adjustment of Presser Foot Height ................................................... 239  
6. Adjustment of Thread Trimmer.......................................................... 240  
6-1 Attaching the Fixed Knife ..........................................................................240  
6-2 Checking the Movable Knife Position .......................................................240  
7. Thread Wiper Adjustment .................................................................. 242  
8. Adjusting the Belt Tension................................................................. 243  
Chapter 11 Error code list  
Chapter 12 Troubleshooting  
Mechanical Section ................................................................................. 252  
Electrical Section .................................................................................... 254  
Personal Computer Section ................................................................... 263  
Connection and Installation of Optional Equipment  
Attaching Bobbin Winder ....................................................................... 266  
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Chapter 1 An Introduction of Embroidery Machine  
Chapter 1  
An Introduction of Embroidery Machine  
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Chapter 1 An Introduction of Embroidery Machine  
1. Specifications  
9 needle embroidery machine head  
(six-head type)  
12 needle embroidery machine head  
(six-head type)  
Embroidery machine used  
Application  
Sewing speed  
Pattern embroidery  
Maximum 1000 rpm  
Distance between heads  
400 mm  
450 (V) x 420 (H) mm (With all heads)  
Maximum feed range  
Sewing area  
450 (V) x 500 (H) mm (With every other head)  
95 (V) x 360 (H) mm (With cap frame)  
450 (V) x 420 (H) mm (With sash frame and all heads)  
430 (V) x 300 (H) mm (With maximum-size tubular square hoop/flat hoop and all heads  
85 (V) x 360 (H) mm (With cap frame)  
)
450 (V) x 500 (H) mm (With sash frame/flat hoop and every other head)  
Feed system  
Stitch length  
By timing belt and stepping motor drive  
0.1 ~ 12.7 mm (minimum pitch: 0.1 mm)  
3.5 2DD floppy disk (Tajima format)  
Paper tape with 25.4 mm width/8 holes (Tajima, Barudan, Zanks)  
3.5 2HD floppy disk (the equivalent to Tajima format)  
3.5 2DD floppy disk (Barudan FDR/FMC format)  
3.5 2DD floppy disk (ZSK format)  
Storage medium  
Thread trimming  
Needle thread breakage  
Power supply  
Automatic thread trimmer  
Needle thread breakage detector  
Single phase 200 V, 50/60 Hz, 1.7kVA  
720 kg  
Weight  
(Before assembly) 3650 (W) x 810 (L) x 1650 (H) mm  
Dimensions  
(Leg height)  
(After setup)  
1310 mm  
3650 (W) x 1400 (L) x 1650 (H) mm  
Embroidery hoops in different sizes, Bobbin winder,  
Parts for boring  
Options  
Fluorescent lamp  
Option  
Standard  
BES-962BC • BES-1262BC  
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16  
Chapter 1 An Introduction of Embroidery Machine  
2. Software  
2-1 Necessary Systems  
The following systems are needed for installing the software.  
• Personal computer with a CPU of Intel Pentium 133 MHz or above  
(150 MHz or above is recommended.)  
• Memory of 16 MB or above (32 MB or above is recommended.)  
• Free space of 100 MB or above in the hard disk  
• 3.5 floppy disk drive  
• CD-ROM drive  
• Video card of 1024 x 768 resolution in 256 colors  
(1280 x 1024 in 65000 colors is recommended.)  
• Windows 95  
2-2 Configuration of Software  
This software is mainly composed of the following four programs. The software is  
provided on CD-R.  
(1) Embroidery Machine Controller  
(2) Embroidery Data Explorer  
(3) Embroidery Data Editor  
(4) Production Report  
Program Functions  
(1) Machine Controller  
This program controls embroidering operation of the machine.  
A embroidering status can be displayed on the screen in real time, and data for  
operating the machine can be set.  
(2) Embroidery Data Explorer  
This program handles files of embroidery data on patterns.  
Transmission of embroidery data to the machine, as well as copy, move and  
retrieval of a file are available by means of this program. Embroidery data can  
be converted from the paper tape or floppy disk.  
(3) Embroidery Data Editor  
This program allows editing of data on embroidering operation including scaling,  
rotation, color change, etc.  
(4) Production Report  
This program is for collecting data on actual embroidering operation and  
calculating output, etc.  
BES-962BC • BES-1262BC  
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Chapter 1 An Introduction of Embroidery Machine  
Relationship among Programs  
When the software is started, the program (1) for actuating the machine starts first.  
Next, embroidery data is called by the program (2). Use the program (3), when  
required, for editing and embroidering. The embroidery data is totaled by the  
program (4).  
The programs (2), (3), and (4) can be started from the menu of the program (1).  
Each program can also be started independently.  
(2)  
Embroidery  
Data Explorer  
Effective only when this is  
independently started  
(1)  
Machine  
Controller  
(3)  
Embroidery  
Data Editor  
(4)  
Production  
report  
2-3 Notes on use  
• Do not start other application software while the machine controller is used.  
• Do not set the screen saver.  
To cancel setting, select the "Screen saver" on the "Control panel" screen and  
set "Not used".  
• Set the computer not to use the system agent included in the Windows 95 PLUS!.  
2-4 Help  
The software is equipped with an on-line help function as an accessory.  
Click  
, then the icon of the desired item. A message is displayed to explain the  
meaning and usage of the item. Pressing the [F1] key brings up the help screen of  
the application for your reference.  
BES-962BC • BES-1262BC  
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Chapter 1 An Introduction of Embroidery Machine  
2-5 Basic Operation of Software  
This section explains the basics of using the software. It covers only the operating  
procedures that are commonly used for the software. If there are any special  
operating procedures inherent to a program, they are explained in each section.  
How to Use the Mouse  
When selecting an icon or a menu displayed on the screen, move the white arrow  
pointer on the screen to the required position, then press the button on the mouse.  
Place the mouse on a flat, smooth surface and move it by sliding on it. The white  
arrow pointer moves along the mouse motion.  
The mouse has two buttons. The left one is used in general. There are three ways  
of operating the mouse button as described below:  
Click  
Press the left button of the mouse once.  
"Click [xx]" means moving the white arrow pointer to "xx" and pressing the left  
button once.  
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Chapter 1 An Introduction of Embroidery Machine  
Double-click  
Press the left mouse button twice continuously. Do not leave a long pause in  
between.  
"Double-click [xx]" means moving the white arrow pointer to "xx" and pressing  
the left button twice continuously.  
Drag  
Move the mouse while holding down the left button.  
Dragging is used for defining an area.  
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Chapter 1 An Introduction of Embroidery Machine  
Names of Screen Components  
Names of major components on the screen of the machine controller are described  
below:  
Menu  
Tool bar  
Upward  
Dimmed icons cannot  
movement  
be used unless an  
appropriate item is  
selected.  
Scroll bar  
Downward  
movement  
Rightward movement  
Leftwardmovement  
Statusbar  
Menu  
Processing of software is carried out by giving relative commands.  
Commands are divided in groups and stored in each menu. The menu displayed  
on the screen changes depending on the program which is currently active.  
Tool bar  
A command is executed by clicking a relative icon (illustrated button) on the  
screen. If it is hard to recognize icons from illustrations, move the white arrow  
pointer to the icon. The name of the icon is displayed.  
Scroll bar, scroll box, and scroll arrow  
Some patterns may not be displayed entirely on the screen. Use the scroll bar to  
see hidden parts of the pattern into view.  
When displaying the right part, for example, click the scroll arrow at the right end.  
The box in the scroll bar moves to the right. By dragging the scroll box to the  
right, the screen can scroll quickly.  
The vertical scroll bar can be used in the same way.  
Status bar  
This bar is for displaying a brief description of the selected command.  
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Chapter 1 An Introduction of Embroidery Machine  
Selection of Menu  
Processing of software is carried out by giving a command. A command can be  
given by the mouse as described below:  
1. Move the arrow pointer to a menu name and click there.  
2. A list of commands is displayed. Click the required command.  
Dimmed commands  
cannot be used unless  
an appropriate item is  
selected.  
Commands with a mark  
have sub menus.  
The check mark (ꢀ)  
indicates that the  
command is selected.  
When the arrow pointer is moved to another menu while a list of commands is displayed, those  
of the latter menu are displayed.  
Messages and symbols  
Some messages to be displayed on a computer screen may contain the following  
symbols. These are the symbols for Windows; therefore, they are different from the  
symbols described in "SAFETY INSTRUCTIONS" on page 1.  
Information: This symbol indicates the information on the result of an  
operation.  
Warning:  
This symbol indicates a warning if user's judgment is needed  
to continue the current operation.  
Important: This symbol indicates a problem if it occurs.  
BES-962BC • BES-1262BC  
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Chapter 1 An Introduction of Embroidery Machine  
2-6. Handling of floppy disk  
Do not force open the shutter for  
direct contact with the magnetic  
area.  
Do not bring disks near magnetic  
matters such as magnetic  
screwdriver or the back side of the  
programmer.  
Do not store floppy disks in an  
extremely high or low ambient  
temperature.  
Do not use floppy disks under high  
humidity.  
Do not use or store floppy disks in a  
dusty place.  
Do not store floppy disks under  
direct sunlight.  
Do not place it on cloth.  
Do not bend the disk. Do not put  
things on the disk.  
Avoid contact with solvent or drink.  
Store it in the case immediately after  
using it to protect it from dust and  
damage.  
Use a commercially available  
cleaning disk to clean the head of  
the floppy disk drive periodically.  
Do not remove the disk out of the drive during the access lamp is lit.  
BES-962BC • BES-1262BC  
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Chapter 1 An Introduction of Embroidery Machine  
Protecting data in floppy disks  
Write-protection is available for a floppy disk to prevent undesired data deletion.  
A write-protected disk is read-only. It is recommended to provide write-protection  
for disks which contain important data.  
To do so, slide the write-protect notch to open the slot as shown below.  
Slide the notch in this direction to  
prevent data loss or overwriting.  
Slide the notch in this direction to write  
data.  
BES-962BC • BES-1262BC  
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Chapter 2 Preparation of Embroidery Machine  
Chapter 2  
Preparation of Embroidery Machine  
BES-962BC • BES-1262BC  
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Chapter 2 Preparation of Embroidery Machine  
1. Names of Machine Components  
BES-962BC  
Rear  
Thread tension  
switch  
Operation panel  
Thread guide B  
Thread guide C  
Thread  
guide A  
Thread tension dial  
Cotton  
stand  
Fluorescent  
lamp  
Pulley cover  
Pulley  
Fluorescent  
lamp switch  
Control box  
Power switch  
F table  
Head switch  
Leg  
BES-1262BC  
Rear  
Thread tension  
switch  
Operation panel  
Thread guide B  
Thread guide C  
Thread  
guide A  
Thread tension dial  
Cotton stand  
Pulley cover  
Fluorescent  
lamp  
Pulley  
Fluorescent  
lamp switch  
Control box  
Power switch  
F table  
Head switch  
Leg  
The machine heads are numbered 1 to 6 from the right front.  
BES-962BC • BES-1262BC  
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Chapter 2 Preparation of Embroidery Machine  
2. Installation  
DANGER  
Embroidery machines should be installed only  
by trained engineers.  
Install a machine in a place away from a high-  
frequency welding machine or other machines  
that may generate a strong electric noise. Fail-  
ure to do so may cause the embroidery machine  
to malfunction.  
Electric wiring should be laid by your distribu-  
tor or electric experts.  
The sewing machine weighs more than 720 kg.  
The installation should be carried out by a lift  
or a crane.  
Be sure to connect the ground. If the ground  
connection is not secure, you run a high risk of  
receiving a serious electric shock, and problems  
with correct operation may also occur.  
Do not connect the power source until installa-  
tion is completed. Doing so may start the ma-  
chine unintentionally through an accidental  
activation of the START switch, resulting in  
bodily injuries.  
Secure the machine with the adjustment bolts  
on the sound floor so that it will not move .  
* After installation is completed, get the power supply from a dedicated outlet.  
* When connecting multiple machines, exercise care not to exceed the capacity of the outlet.  
2-1 Transportation of Machine  
When relocating the machine, push the steel frame.  
Note) Never push the cover or carriage.  
When using a fork lift  
The central seal  
Lift forks  
Viewing the machine from the back, position their center at the central seal, insert the forks  
under the legs and lift the machine.  
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Chapter 2 Preparation of Embroidery Machine  
When using a crane  
Rope  
L-shaped steel  
Rectangular bar  
Place two rectangular bars on the four L-shaped steels on the bottom of the machine steel  
frame. Loop four ropes around the bars and lift the machine.  
Note) When lifting the machine, make sure that the ropes do not contact the machine table or the tension plate.  
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Chapter 2 Preparation of Embroidery Machine  
2-2 Installation of Machine  
1. Place an adjustment bolt base r, a rubber  
cushion 10 e(provided with the machine),  
and PE sheet w under each of four  
adjustment bolts M20 q. The adjustment  
bolt base must be on the rubber cushion.  
2. Fit four adjustment bolts M20 q into the  
conical dents of adjustment bolt bases r,  
and adjust the embroidery machine in  
height.  
t
q
The adjustment must be made in such a  
manner that the four bolts are under an  
equal load when the machine is placed  
down. (To lower adjustment bolt M20 q,  
turn it in the direction of the arrow.)  
Also, the casters should be raised by  
several millimeters.  
r
e
w
3. After adjusting four adjustment bolts M20  
q, turn nuts M20 tin the direction of the  
arrow to fasten them.  
Note) If the floor is not strong enough, the embroi-  
dery machine may be rocked during opera-  
tion. In such a case, it is recommended that a  
secure base of concrete be placed below the  
embroidery machine.  
BES-962BC • BES-1262BC  
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Chapter 2 Preparation of Embroidery Machine  
2-3 Preparation of Needle Bar Case  
BES-962BC  
e
w
u
i
y
q
o
r
t
1. Loosen the bolt qand set screw o, and move the needle case wto the left.  
2. Press the change bracket collar ragainst the change case base eon the light, while pressing  
the change bracket collar tagainst the change case base yon the left, and tighten the bolt  
qand set screw !. Check that needles at needle bar No.1 and 9 are inserted into the needle  
plate holes smoothly.  
Notes) • Check that the connecting shaft udoes not have backlash in the horizontal direction.  
• Never loose the bolt i of the change bracket coller r. If this bolt is loosened, the change bracket  
coller rwill be dislocated and the position of the needle bar case wwill need to be adjusted.  
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Chapter 2 Preparation of Embroidery Machine  
BES-1262BC  
Bridge  
r
Connecting shaft  
Fixing bracket  
Fixing bracket B  
q
t
o
o
q
u
y
i
w
e
1. Remove 3 pieces of fixing screw q, loosen 2 pieces of screw w and remove the color change  
cover e.  
2. Remove the bolts rand detach the fixing bracket for transportation from the bridge and the  
connecting shaft.  
3. Loosen the bolts tand set screw !, and move the needle bar case y left side.  
4. Press the change bracket collar iagainst the change case base u, while pressing the left  
side change bracket collar o against the change case base u, and tighten the bolts tand  
set screw !0. Check that needle bar No.1 and 12 are inserted into the needle plate holes  
smoothly.  
Notes) • Check that ther is no play for the connecting shaft in the horizontal direction.  
• Never loose the bolt of the change bracket coller i. If this bolt is loosened, the change bracket coller  
iwill be dislocated and the position of the needle bar case ywill need to be adjusted.  
5. Attach the color change cover eby 3 pieces of fixing screw qand 2 pieces of fixing screw w.  
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Chapter 2 Preparation of Embroidery Machine  
2-4 Mounting of Table  
Preparation for mounting the F table  
q
r
q
w
e
e
w
1. Tentatively mount the F table guides UN qand L won both sides of the legs using two bolts  
each.  
2. Tentatively mount three F table supports F eon the leg front using two bolts each.  
3. Tentatively mount eight F table stoppers ron the rear legs using two bolts each.  
Notes) • The steps 1 and 3 are required only when the F table set is purchased separately from the machine.  
• The F table is a standard attachment.  
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Chapter 2 Preparation of Embroidery Machine  
For embroidering with tubular square hoop (middle position)  
t
Pin  
u
e
w
q
r
Lower by 1 mm  
y
1. Attach four hexagon socket head cap screws to each of F table parts R q, M (2 pcs) w, and  
L efrom the back.  
2. Mount the F table parts from L ein order. Insert the bent part (lower) of F table guide UN r  
into the guide. Insert the F table rear pin into the hole of F table stopper N t.  
3. Adjust F table supports F yin height so as to make the F table parallel with the floor.  
4. Tighten all hexagon socket head cap screws ufirmly.  
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Chapter 2 Preparation of Embroidery Machine  
For embroidering with cap frame (lower position)  
y
t
u
r
e
w
y
q
r
Note) If the F table is kept at the height adjusted for embroidering with tubular square hoop, the cap frame may  
interfere with the table. Lower the table by one level in this instance.  
1. Attach four hexagon socket head cap screws to each of F table parts R q, M (2 pcs) w, and  
L efrom the back.  
2. Mount the F table parts from L ein order. Insert the bent part (lower) of F table guide L r  
into the guide. Insert the F table rear pin into the hole of F table stopper N t.  
3. Adjust F table supports F yin height so as to make the F table parallel with the floor.  
4. Tighten all hexagon socket head cap screws ufirmly.  
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Chapter 2 Preparation of Embroidery Machine  
For embroidering with flat hoop/sash frame (upper position)  
t
u
w
q
e
Pin  
i
r
i
y
1. Attach four hexagon socket head cap screws to each of F table parts R q, M (2 pcs) w, and  
L efrom the back.  
2. Mount the F table parts from L ein order. Insert the bent part (upper) of F table guide UN r  
into the guide. Insert the F table rear pin into the hole of leg cover t.  
3. Adjust F table supports F yin height so as to make the F table lower than the bed top by 1 mm.  
4. Tighten all hexagon socket head cap screws firmly.  
5. Attach five thumb bolts to the lower front steel pipe of the leg section. Fasten the F table and  
the leg section using F table stays A (3 pcs) uand B (2 pcs) i.  
Procedure for embroidering with flat hoop/sash frame and every other head  
Only the odd-numbered heads are operated for embroidering with flat hoop/sash frame.  
Embroidering is possible within an area up to 500 mm in the X-axis direction.  
1. Set the needle bar case in the needle bar No. 1 position. Remove the presser feet.  
2. Select a flat hoop (sash frame) for every other head operation.  
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Chapter 2 Preparation of Embroidery Machine  
2-5 Mounting of Cotton Stand  
BES-962BC  
e
r
w
Front  
Thread guide C  
Thread guide B  
Thread guide A  
t
q
1. Attach four thread guide support bars wto the cotton stand assembly q, while fitting into  
the four holes.  
2. Mount the thread guide assembly e on the thread guide support bars w using the four  
screws r.  
Notes) • When mounting, use one flat washer tbelow the thread guide support bar w.  
• Pay careful attention to the front and back directions of the thread guides (A, B, C).  
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Chapter 2 Preparation of Embroidery Machine  
BES-1262BC  
e
r
Front  
Thread guide C  
w
Thread guide B  
Thread guide A  
t
q
1. Attach four thread guide support bars wto the cotton stand assembly q, while fitting into  
the four holes.  
2. Mount the thread guide assembly e on the thread guide support bars w using the four  
screws r.  
Notes) • When mounting, use one flat washer tbelow the thread guide support bar w.  
• Pay careful attention to the front and back directions of the thread guides (A, B, C).  
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Chapter 2 Preparation of Embroidery Machine  
2-6 Lubrication to Needle Bar Case  
Proper lubrication is necessary for keeping the machine head in good condition.  
CAUTION  
Turn off the power switch before starting any cleaning work, otherwise the machine may operate if the start  
switch is pressed by mistake, which could result in injury.  
Before operating the machine for the first  
time after unpacking or after leaving the  
machine without operation for a long  
period of time, supply one or two drops of  
oil to two sections at the top and the bottom  
of each needle bar. (See the left figure.)  
Notes) • Use the Brother's specified embroidery  
machine oil (Nisseki Embroidery Lube No.  
10 or the equivalent).  
• Supplying an excessive amount of oil will  
cause dripping onto the material.  
BES-962BC  
BES-1262BC  
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Chapter 2 Preparation of Embroidery Machine  
2-7 Connection of Personal Computer to Machines (for connecting 4 sets)  
Interface board  
(1st machine)  
RC  
cable  
IF cable  
Control box  
(2nd machine)  
CAUTION  
Before inserting or removing IF cables or RS  
cables, turn off the power switches of the  
machine, the computer, and peripheral  
equipment.  
IF cable  
(3rd machine)  
(4th machine)  
Terminator  
(Be sure to attach  
a terminator.)  
1. Turn off the power switch.  
2. Open the cover of the personal computer and insert an interface board into the slot for the  
PCI bus.  
3. Connect the interface board male connector and the personal computer RS-232C connector  
(COM1 or RS-232C-1) using the attached short RS cable.  
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Chapter 2 Preparation of Embroidery Machine  
4. Connect the interface board female connector and the control box connector SBUS1 of the  
first machine using an IF cable.  
(Terminator)  
5. Connect the control box connector SBUS2 of the first machine and the control box connector  
SBUS1 of the second machine using an IF cable.  
6. Connect the control box connector SBUS2 of the second machine and the control box  
connector SBUS1 of the third machine using an IF cable.  
7. Connect the control box connector SBUS2 of the third machine and the control box connector  
SBUS1 of the forth machine using an IF cable.  
8. Attach a terminator to the control box connector SBUS2 of the forth (last) machine.  
* The IF cables used for connection are identical. There is no difference between the two ends  
of the IF cable.  
* The order of connecting four machines is arbitrary.  
* The maximum number of connecting machines is four.  
* A terminator should be connected to the connector SBUS2 of the lastly connected machine.  
Connection to SBUS1, 2 can be interchangeable.  
* Do not connect anything to the RS-232C connector.  
Optional paper tape reader cannot be connected to this connector.  
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Chapter 2 Preparation of Embroidery Machine  
2-8 Connection of Power Supply  
Uninterruptive power supply  
This unit is for protecting a personal computer  
from commercial power interruption, voltage  
drop, and external noise. Use of an  
uninterruptive power supply is strongly  
recommended.  
Note) This unit is not an attachment of the Brother's  
embroidery machine, and should be pur-  
chased separately from a different source.  
Uninterruptive  
power supply  
unit  
Note) When using an uninterruptive power supply,  
be sure to establish grounding.  
Grounding cable  
Grounding  
CAUTION  
Turn off the power switch before starting preparation.  
Failure to do so may start the machine unintentionally through an accidental activation of the START switch,  
resulting in bodily injuries.  
Notes) • When connecting the power supply, make  
sure to connect it to the grounding cable  
(with green and yellow stripes) .  
• When plugging in the outlet, use a plug  
suited to the outlet.  
Grounding  
cable  
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Chapter 2 Preparation of Embroidery Machine  
2-9 Installation of Software  
Use an attached CD-R for installing software. If a personal computer with no CD-R drive unit is  
used, connect a drive unit to the computer.  
1. Set the CD-R for installation.  
Setting the CD-R starts the installation program automatically.  
2. Select the language and click "Next".  
Note) When the software has already been installed, the following message appears.  
[In case this aplication is already installed, please be sure to un-install it.]  
Un-install the software.  
3. The screen for user registration is displayed. Input your name and department. Click [OK]  
after inputting is finished.  
4. Check the user information. Click [OK] if the contents are correct.  
5. Specify a folder for setup.  
6. Click [TO NEXT] to start installation.  
7. After setup is properly finished, a message is displayed.  
8. Click [OK] to complete installation.  
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Chapter 2 Preparation of Embroidery Machine  
3. Preparation for Embroidering  
CAUTION  
Turn off the power switch before starting preparation.  
Failure to do so may start the machine unintentionally through an accidental activation of the START switch,  
resulting in bodily injuries.  
3-1 Upper Threading  
BES-962BC  
q
Needle Bar No.3,6,9  
w
Thread guide  
tension disc  
No.2,5,8  
e
Thread breakage  
pulley  
r
Upper thread  
guide (upper)  
No.1,4,7  
t
Upper thread  
guide (middle)  
y
Thread guide  
Rotary  
tension  
disc  
Spring  
Inner thread  
guide  
u
Thread guide A  
i
Lower thread  
guide  
u
i
Thread guide A  
Lower thread  
guide  
o
Needle bar  
thread guide  
1. Pass an upper thread from the cotton stand through the hole of the thread guide right above  
each cotton stand bar. Pass the thread from the back to the front hole.  
2. Pass the thread through the upper hole of the pretension. Push up the thread guide tension  
disc wwith your finger, and pass it from the left to the lower hole.  
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Chapter 2 Preparation of Embroidery Machine  
3. Pass the thread through the upper hole of the 2nd pretension. Push up the thread guide  
tension disc with your finger, and pass it from the left to the lower hole. Wind the thread  
clockwise twice around thread breakage pulley e.  
4. Pass the thread through the hole of upper thread guide(upper) r. Wind the thread clockwise  
once around the rotary tension disc and place it on the spring.  
5. Pass the thread through each hole of upper thread guide(middle) tand thread guide y.  
6. After passing the thread through the hole of thread guide y, insert the thread into the right  
side of the inner thread guide and pass it through the hole of the thread take-up.  
7. Bring the thread back to the inner thread guide. Insert the thread into the hole from the upper  
section into thread guide A u.  
8. Pass the thread through the hole of the needle bar thread guide o and pass it through the  
needle eye. Do not pass it through the presser foot. Pass it to presser spring at the front of  
lower thread guide i.  
BES-1262BC  
q
Needle Bar No.3,6,9,12  
w
Thread guide  
tension disc  
No.2,5,8,11  
No.1,4,7,10  
e
Thread breakage pulley  
r
Upper thread  
guide (upper)  
t
Upper thread  
guide (middle)  
y
Thread guide  
Rotary  
tension  
disc  
Spring  
Inner thread  
guide  
u
Thread guide A  
u
Thread  
guide A  
i
Lower thread  
guide  
i
Lower  
thread  
guide  
o
Needle bar  
thread guide  
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Chapter 2 Preparation of Embroidery Machine  
1. Pass an upper thread from the cotton stand through the hole of the thread guide right above  
each cotton stand bar. Pass the thread from the back to the front hole.  
The cotton stand (top view)  
Pass a thread in the order  
indicated in the figure.  
Front  
2. Pass the thread through the upper hole of the pretension. Push up the thread guide tension  
disc wwith your finger, and pass it from the left to the lower hole.  
3. Pass the thread through the upper hole of the 2nd pretension. Push up the thread guide  
tension disc with your finger, and pass it from the left to the lower hole. Wind the thread  
clockwise twice around thread breakage pulley e.  
4. Pass the thread through the hole of upper thread guide(upper) r. Wind the thread clockwise  
once around the rotary tension disc and place it on the spring.  
5. Pass the thread through each hole of upper thread guide(middle) tand thread guide y.  
6. After passing the thread through the hole of thread guide 6, insert the thread into the right  
side of the inner thread guide and pass it through the hole of the thread take-up.  
7. Bring the thread back to the inner thread guide. Insert the thread into the hole from the upper  
section into thread guide A u.  
8. Pass the thread through the hole of the needle bar thread guide o and pass it through the  
needle eye. Do not pass it through the presser foot. Pass it to presser spring at the front of  
lower thread guide i.  
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Chapter 2 Preparation of Embroidery Machine  
3-2 Replacement of Bobbin  
Note) Remove dust, lint and oil from the bobbin case before replacement.  
Removing bobbin case  
1. Open the rotary hook cover B q.  
w
2. Hold the knob w and take out the bobbin  
case.  
3. Close the knob and take out the bobbin e.  
q
e
Replacing bobbin  
1. Put a new bobbin in the bobbin case.  
Check the winding direction.  
Check that the bobbin is pushed out of the bobbin case  
by about 0.5 mm. If not, the slip prevention spring of the  
bobbin case does not work. Adjust the height of the  
spring or replace it with a new one.  
Bobbin  
0.5mm  
r
2. Slide the thread under the tension spring  
t
tthrough the notch r.  
3. Pull out the thread from the hole of the  
tension spring t.  
t
4. Pull out the thread by about 50 mm.  
Pull out by about  
50 mm  
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Chapter 2 Preparation of Embroidery Machine  
Attaching bobbin case  
1. Hold the knob w and attach the bobbin  
w
case securely.  
2. Close the rotary hook cover B q.  
q
3-3 Replacing and Selecting Needle  
Removing needle  
Loosen the set screw qand remove the needle  
q.  
Attaching needle  
q
w
With the flat side facing the front, insert the  
needle all the way until it meets the end of the  
needle bar. Tighten the set screw qfirmly.  
Note) • Set the needle so that the notched part will  
come on the rotary hook side.  
• The needle should not be angled to the left  
(when viewed from the front).  
* Relationship between materials and needles  
Selecting needle  
• When using special threads such as gold,  
silver, and rame yarn, use a heavy-duty  
needle (#11 ~ #16). For better finish, paste  
the waxed paper on the back of the  
material.  
Material  
Needle  
Needle thickness  
Denim  
#14,  
Leather  
#16, #18  
Handkerchief  
#9, #10  
DB x K5  
Shirt  
#11,  
• In general, use DBxK5 #11 ~ #18 according  
to the material thickness. For knitted  
materials, use DBxK23 #11 because its  
rounded point prevents the knit thread from  
breaking.  
Towel  
#12, #13  
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Chapter 2 Preparation of Embroidery Machine  
3-4 Attachment of Embroidery Hoop and Frame  
Tubular square hoop  
r
e
w
q
y
u
t
q
1. Insert the fixing pins of the tubular round arms R q and L winto the notches of the X-axis  
feed frame e. Slide the arm to the right and left and lower the fixing lever rto fix them.  
2. Set the right and left fixtures of the tubular square hoop twhile sliding them under the flat  
spring y upward. Then fit the frame projecting part u into the hole of the tubular square  
hoop tsecurely.  
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Chapter 2 Preparation of Embroidery Machine  
• By changing the tubular round arm mounting width, various sizes can be set.  
Note) Change the width, referring to the pin position.  
360mm  
400mm  
600mm  
500mm  
Note) If two pins cannot be inserted, remove one.  
• If a tubular round arm has a backlash:  
Follow these steps for adjustment:  
1. Move the end of the tubular round arm to  
the left.  
Screw q  
2. If a clearance is left as shown in the figure,  
loosen screw q and adjust the tubular  
round arm support so as to eliminate the  
clearance between the support and the X-  
feed frame. Tighten screw q.  
Tubular round  
arm support  
*
Follow the same steps when moving the  
end face of a tubular round arm to the right.  
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Chapter 2 Preparation of Embroidery Machine  
• If tubular round arms are not in a horizontal position:  
Follow these steps for adjustment:  
If the tubular round arms cannot be set in a  
q
horizontal position (inclined) because of  
the weight of fabrics, make an adjustment  
using roller spacers in the following steps.  
(Four roller spacers are inserted before  
shipment.)  
w
r
1. Loosen bolts w of X roller base q and  
remove roller spacers e.  
2. Insert a proper number of roller spacers e  
between X roller base qand X-feed frame  
N r. Tighten bolts w.  
e
Note) When tightening bolts w, press X roller base  
q against X-feed frame N r and leave no  
backlash in between.  
3. For the other roller spacers, follow the  
above steps.  
Note) Use the same number of roller spacers in ev-  
ery position.  
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Chapter 2 Preparation of Embroidery Machine  
Holder base (optional)  
i
t
y
o
y
u
w
!
q,e  
!
Felt  
!
Table  
o
1mm  
1mm  
q
i
r
!
Do not remove  
these screws.  
w
e
!
Attaching the holder base frame  
1. Set the table. (Refer to "2-4 Mounting of Table" (Page 32) for details.)  
2. Insert the frame connecting plate F rinto the holder base frame LN q, holder base frame CN  
w, and holder base frame RN e, using bolts and washers.  
3. Remove four bolts yfrom the front of X-feed frame t. Attach one each of square nut M6 u  
to the right and left sides at the front.  
At the rear of the frame, attach three each of square nuts M6 uto the right and left sides.  
4. Put frame connecting plates RN i and LN o on X-feed frame t. Fix them with bolts and  
washers.  
5. Check that the clearance between the table and the mounted holder base frame C assembly  
wis even when viewed from the machine front.  
[Adjustment] Loosen three bolts of the F table support F !and move it in the direction of the arrow for adjust-  
ment.  
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Chapter 2 Preparation of Embroidery Machine  
6. Check that the clearance between the Y-axis cover !and the mounted holder base frames  
1
LN qand RN eis even when viewed from the right and left sides.  
[Adjustment] Loosen the right and left bolts of the F table guide UN !and move it in the direction of arrow for  
adjustment.  
7. Tighten each bolt securely after adjustment is finished.  
8. If removing a holder base frame for frame replacement, etc., remove screw !.  
Keep the frame connecting plate attached to the X-feed frame.  
Attaching the holder base  
1. Mount the holder base mounting frame eon the X-axis feed frame qand holder base frame  
C w, using three clamp screws.  
2. When the mounting pitch of the holder base is 370 mm, mount the holder base horizontally to  
the holder base mounting frames eusing the thumb bolts r.  
q
r
e
w
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Chapter 2 Preparation of Embroidery Machine  
3. When the mounting pitch of the holder base is 550 mm, mount the holder base vertically to  
the X-axis feed frame qand holder base frame C wusing the thumb bolts r.  
r
q
r
w
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Chapter 2 Preparation of Embroidery Machine  
Sash frame (optional)  
w
q
q
e
r
t
y
e
r
t
y
e
e
Attaching the sash frame  
1. Set the table. (Refer to "2-4 Mounting of Table" (Page 32) for details.)  
2. Mount two vertical sash frames q on the holder base frames L and R, and two horizontal  
sash frames won the X-axis feed frame eand the holder base frame C r, using the screws.  
3. Set the material. Then, set sixteen sash clips 290 t horizontally on the upper and lower  
sides, four sash clips 220 yvertically on the left and right sides.  
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Chapter 2 Preparation of Embroidery Machine  
3-5 Adjustment of Thread Tension  
Adjustment of upper thread  
Adjust upper thread tension to 0.7~1.3N when  
the thread is pulled at the needle bar thread  
guide.  
0.7
* Correct adjustment  
Upper stitch  
width  
Turn the upper thread tension dial so that the  
needle thread can be pulled to the back of the  
material and that the lower stitch width will be  
about 1/3 of the upper stitch width.  
Upper  
thread  
Lower  
thread  
Lower  
stitch  
width  
Adjustment of tension spring  
q
w
e
6~8mm  
0.07~0.12N  
1. The tension spring should be adjusted to 6~8 mm in height and 0.07~0.12 N in force.  
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Chapter 2 Preparation of Embroidery Machine  
2. For adjusting the height, loosen the screw qand turn the tension spring bracket w.  
3. For adjusting the tension spring force, insert a driver tip in the groove of the thread tension  
bar eand turn it.  
Lower thread tension  
The standard tension of the lower thread is  
0.15~ 0.3N.  
This tension may vary depending on the used  
thread. In general, press the bobbin case to a  
smooth vertical surface and hang the  
designated number of coins. Turn the thread  
tension screw so that the lower thread will come  
out smoothly.  
Note) Check that the bobbin is pushed out of the  
bobbin case by about 0.5 mm. If not, the slip  
prevention spring of the bobbin case does not  
work. Adjust the spring in height or replace it  
with a new one. (Refer to “Replacing Bob-  
bin” on page 46.)  
To tighten  
To loosen  
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Chapter 3 Embroidering Procedures  
Chapter 3  
Embroidering Procedures  
After installation of machine and setting-up  
of the personal computer (PC), start embroi-  
dering. This chapter explains about the op-  
eration panel on the machine as well as pre-  
cautions for the actual embroidering process.  
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Chapter 3 Embroidering Procedures  
Functions of Operation Panel  
Operation Panel  
START  
Starts embroidering.  
Restarts after moving the carriage to embroidering start position by using the jog switch.  
Restarts embroidering after a suspension.  
STOP  
Cancels errors during embroidering.  
Exits from the embroidering mode. Hold down switch and press  
Suspends embroidering.  
switch.  
STOP  
Trims thread during suspension.  
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Chapter 3 Embroidering Procedures  
Checks the embroidering area.  
Exits from embroidering mode. Press this switch while holding down  
simultaneously to stop embroidering.  
switch  
STOP  
Moves the hoop automatically when embroidering position is out of the embroidering area.  
Sets the machine to the inching mode when this switch is pressed during suspension.  
Moves the hoop to software-set position. When this switch is pressed again, the hoop  
returns to the previous position.  
Moves the needle bar. The needle moves by the diameter every time this switch is pressed.  
Moves the hoop.  
Step-back or forward is available during suspension, by one stitch every time the switch  
is pressed (Use  
switches only.)  
Changes the speed range during embroidering (Use  
switches only).  
Carries out inching of the hoop when the switch is pressed in the inching mode (  
appears on the panel).  
Canceling errors  
When an error message appears, it is canceled by pressing  
Pressing other switches can stop alarm sound.  
switch.  
STOP  
When thread breakage or wiper out error has occurred, step-back or forward  
switch can be used to cancel errors.  
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Chapter 3 Embroidering Procedures  
Switches at Machine Heads  
BES-962BC  
BES-1262BC  
Between head No.1 and No.2  
Between head No.3 and No.4  
Between head No.5 and No.6  
Start switch  
Stop switch  
Stop switch  
Between head No.2 and No.3  
Between head No.4 and No.5  
Start switch  
Stop switch  
Stops embroidering operation. When embroidering is stopped,  
Refer to "Resetting Machine Stop" ( page 191) to stop flashing.  
flashes.  
Start switch  
Starts embroidering. Holding down this button executes embroidering at a low speed.  
When resuming embroidering after stop switch, release machine stop before  
pressing this button. Refer to "Resetting Machine Stop" ( page 191) for details.  
Switches on Tension Plate  
THREAD SENSOR lamp  
HEAD switch  
MENDING lamp  
MENDING switch  
STEP BACK/FWD switch  
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Chapter 3 Embroidering Procedures  
THREAD SENSOR lamp  
When red light is on, thread breakage sensor is functioning. When the light is off,  
the sensor is not effective. When the embroidery machine stops due to thread  
breakage, the lamp flashes.  
HEAD switch  
When it is set to ON, needle bar on the head moves for embroidering. When it is  
set to OFF, the needle bar does not move for embroidering.  
MENDING lamp  
This lamp lights up when the embroidery machine is in the mending mode.  
MENDING switch  
This switch is set to ON to drive or to suspend the machine head during  
embroidering for a designated period of time.  
STEP BACK/FWD switch  
When it is turned to BACK, the machine steps back. When it is turned to FWD,  
the machine steps forward. If you keep the switch turned for a while, the machine  
will continue stepping even after you let the switch alone. When it is turned to the  
opposite side, the machine stops.  
During timing adjustment of the rotary hook in the test mode, the rotary hook  
slightly rotates to the left/right when this switch is turned to left/right respectively.  
Refer to "Adjustment of timing Between Needle and Rotary Hook" ( page 238)  
for further details.  
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Chapter 3 Embroidering Procedures  
Flowchart of Preparation for Embroidering  
Run PC.  
Run software ( page 63).  
Turn on the machine power. ( page 63).  
Register the machine name for initial start-up ( page 64).  
Retrieve the embroidery data by using explorer ( page 64).  
"Chapter 4 Selecting and Transferring Embroidery Data" ( page 67)  
Edit the retrieved embroidery data.  
"Chapter 5 Editing Embroidery Data" ( page 93)  
Click  
Press  
Press  
of the machine controller.  
on the operation panel.  
on the operation panel.  
START  
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Chapter 3 Embroidering Procedures  
Run the Software  
1. Select [Program] - [Brother Embroidery System] - [Ecsc] from the Start  
menu.  
The software starts up.  
Turn on the Machine Power  
1. Turn on the power to the machine.  
2. Reset the emergency stop button.  
3. Turn on the power switch.  
4. The computer screen changes when the machine is turned on.  
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Chapter 3 Embroidering Procedures  
Register the Machine Name  
Enter the machine name if the software is run for the first time or when a new  
machine is connected.  
1. Enter a machine name.  
Select an identifying color for the  
machine.  
This color is shown on the title  
bar for a while when the arrow  
pointer is moved to the title bar  
of a machine window.  
2. Click [OK].  
Retrieve the Embroidery Data  
1. Click  
.
The embroidery data explorer starts up.  
2. Double-click the desired data or click  
after clicking the desired data.  
3. The selected data is transferred to the machine controller.  
4. Click  
.
The data is transferred to the machine for preparation of embroidering.  
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Chapter 3 Embroidering Procedures  
Start Embroidering  
1. Check that the READY lamp on the machine operation panel is on.  
2. Press  
3. Press  
to check the embroidering area.  
to start embroidering.  
START  
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Chapter 3 Embroidering Procedures  
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Chapter 4 Selecting and Transferring Embroidery Data  
Chapter 4  
Selecting and Transferring  
Embroidery Data  
Clicking  
on the machine controller brings  
up a screen which allows selecting or trans-  
ference of registered embroidery data. Mov-  
ing, copying, and deleting of embroidery data  
can also be carried out on this screen.  
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Chapter 4 Selecting and Transferring Embroidery Data  
Functions (Command Reference)  
File menu  
New  
Creates a new directory. ( page 70)  
Exit of Selection  
Exit  
Transfers embroidery data to the machine controller. ( page 71)  
Exits from embroidery data explorer.  
Edit menu  
Copy  
Copies the selected embroidery data. ( page 73)  
Moves the selected embroidery data to a different directory. ( page 74)  
Deletes the selected embroidery data. ( page 75)  
Renames the selected embroidery data. ( page 78)  
Creates an icon of data for other models. ( page 76)  
Selects all the data. ( page 77)  
Move  
Delete  
Rename  
Recreate an icon  
Select all  
View menu  
Tool Bar  
Displays the tool bar.  
Status Bar  
List  
Displays the status bar.  
Displays embroidery data in the text form. ( page 81)  
Displays the image of embroidery data. ( page 81)  
Sorts embroidery data by name (in the reverse order). ( page 81)  
Image  
Sort by Name  
Sort by Stitches  
Sorts embroidery data by the number of stitches in ascending order (in descending  
order). ( page 81)  
Sort by Colors  
Sorts embroidery data by the number of colors in ascending order (in descending  
order). ( page 81)  
Sort by Date  
Refresh  
Sorts embroidery data by date in descending order (in ascending order). ( page 81)  
Displays the latest data by updating the screen. ( page 81)  
Tool menu  
Find Files  
Retrieves files. ( page 79)  
DST/DSB/DSZ  
ECS Conversion Reads DOS format data. ( page 82)  
Non DOS (Barudan, ZSK...) Conversion Reads non-DOS format data. ( page 84)  
Tape  
ECS  
ECS Conversion  
DST Conversion  
Reads data in paper tape. ( page 88)  
Converts ECS data to DST data. ( page 91)  
Defines settings of data reading. ( page 90)  
Setup  
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Chapter 4 Selecting and Transferring Embroidery Data  
Description of Screen  
Sort by Stitches  
Sort by Name  
Sort by Colors  
Sort by Date  
Information  
Copy  
Rename  
Delete  
Help  
Exit  
Image  
Exit of Selection  
Move  
List  
Tool bar  
Status bar  
To display hierarchy of directories in PC  
To display name and outline  
of the data registered in the  
selected directory  
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Chapter 4 Selecting and Transferring Embroidery Data  
Creating a Directory  
Creates a new directory. A directory can be created within another directory.  
1. Click and select a parent directory in the window on the left.  
2. Select [New] - [Folder] from File menu.  
3. Enter a new folder name.  
4. Click [OK].  
5. A new directory is added to the window.  
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Chapter 4 Selecting and Transferring Embroidery Data  
Transferring data  
Transfer registered embroidery data to the machine controller or Embroidery data editor.  
1. Double-click data, or click data and  
.
The explorer exits automatically after transferring the selected data.  
Transferring DST and DSB data  
1. Double click DST or DSB data or click the data and click  
2. The pattern image is displayed. To read the data, click [OK].  
.
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Chapter 4 Selecting and Transferring Embroidery Data  
3. Set the number of feeds for trim. Select the number of feeds or specify  
the feed length for trimming and click [OK].  
The data is transferred and the explorer ends automatically.  
Transferring data on a network  
1. Before starting the software, click [START] - [PROGRAM] - [EXPLORER].  
2. Select [Map Network Drive] from Tool menu.  
3. Select the desired drive and enter the path, and click [OK].  
4. Exit from the explorer.  
If no image appears:  
If no image of embroidery data appears, select "Display Detail" on "Screen" of  
the control panel to adjust display color.  
Choose one of the following options, then restart PC.  
• 256 colors  
• High color (16 bits)  
Select the display  
• Full-color (24 bits)  
color using "Color  
Pallet".  
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Chapter 4 Selecting and Transferring Embroidery Data  
Copy  
Copies embroidery data.  
Select from the menu or drag the data icon to the destination.  
Select from Menu  
1. Click data for selection.  
2. Select [Copy] from Edit menu or click  
.
3. Select destination directory. Name copy data.  
4. Click [Save].  
Drag Data  
1. Click data for selection.  
2. Drag data to destination directory while pressing [Ctrl] key.  
The pointer turns into  
. Release the mouse button when the directory name is inverted.  
3. Check that the copy destination directory is correct, then click [Yes].  
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Chapter 4 Selecting and Transferring Embroidery Data  
Moving Data  
Moves embroidery data to a different directory.  
Select from the menu or drag the data icon to the destination.  
Select from Menu  
1. Click data for selection.  
2. Select [Move] from Edit menu or click  
.
3. Select the destination directory and click [Save].  
Drag Data  
1. Click data for selection.  
2. Drag data to the destination directory.  
The arrow pointer turns into  
. Release the mouse button when the directory name is inverted.  
3. Check that the copy destination directory is correct, then click [Yes].  
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Chapter 4 Selecting and Transferring Embroidery Data  
Deleting Data  
Deletes embroidery data.  
1. Click data for selection.  
The frame of selected data becomes red.  
2. Select [Delete] from Edit menu or click  
3. Click [Yes] to delete the selected data.  
.
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Chapter 4 Selecting and Transferring Embroidery Data  
Recreate an icon  
Creates an icon of data for other models.  
Icons of the data created by the following models can be recreated.  
•BES-941BC  
•BES-961BC  
•BES-1241BC  
•BES-1261BC  
•BES-963BC  
•BES-1263BC  
When ECS data saved on a machine such as the BES-963BC is read the by the  
embroidering data explorer, some information (No. of repetitions, etc.) cannot be  
restored.  
1. Click and select the data displayed as "Icon is not completed".  
The frame of the data selected is displayed in red.  
2. Select [Icon is made again.] from the Edit menu.  
3. The pattern image is displayed.  
4. Click [OK].  
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Select all  
Selects all the data in the folder displayed.  
Only copying, movement, and deletion by drag & drop are enabled when multiple  
patterns are selected simultaneously. Transfer to the machine controller is  
disabled.  
1. Select [Select all] from the Edit menu.  
The frame of the data selected is displayed in red.  
In the text display mode  
In the image display mode  
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Chapter 4 Selecting and Transferring Embroidery Data  
Renaming Data  
Renames the registered embroidery data.  
Data name consists of the name area and three characters called "extension"  
which indicates data type. Enter ".ECS" at the end of the data name.  
B asket.ecs  
extension  
Upper and lower cases are not distinguished in the data name.  
1. Click data for selection.  
The frame of selected data turns red.  
2. Select [Rename] from Edit menu or click  
.
3. Enter a new data name.  
Enter a data name including extension.  
4. Click [OK].  
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Chapter 4 Selecting and Transferring Embroidery Data  
Finding Data  
Retrieves and views embroidery data.  
1. Select [Find Files] from Tool menu.  
2. Enter the file name of embroidery data for search.  
Enter the file name correctly.  
3. Click [Find].  
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Chapter 4 Selecting and Transferring Embroidery Data  
If the specified embroidery data is found, the data is displayed.  
Finding Files With Wildcard Characters  
Wildcard characters can be used as a substitute of a single character or  
multiple characters. Characters "?" and "*" can be used as wildcard  
characters for search.  
Using "?"  
The wildcard character "?" represents any single character. For instance,  
if "Basket?.ecs" is entered to the file name box, the search will find any file  
name including 'Basket' and a following character. Any number of wild  
characters can be used to replace other characters.  
Using "*"  
The wildcard character "*" represents a character or combination of  
characters. For instance, if "*.ecs" is entered to the file name box, the  
search will find all files with extension "ecs".  
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Chapter 4 Selecting and Transferring Embroidery Data  
Adjusting Screen Display  
Selects the information type to display on the screen.  
Tool bar  
If it is checked, the tool bar appears.  
Status bar  
If it is checked, the status bar appears.  
File display format  
Choose either option.  
List  
Displays a list of all embroidery data names and details in the directory in  
text format.  
Image  
Displays a list of all embroidery data names and images in the directory.  
File sorting order  
Choose one of the following options. Clicking the icon will switch between  
ascending order and descending order.  
Sort by Name  
Sorts files by name.  
Sort by Stitches Sorts files by the number of stitches in ascending order (in descending  
order).  
Sort by Colors  
Sorts files by the number of colors in ascending order (in descending  
order).  
Sort by Date  
Sorts embroidery data by date in descending order (in ascending  
order).  
Updating to the latest information  
Displays the latest information.  
1. Select [Refresh] from View menu.  
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Chapter 4 Selecting and Transferring Embroidery Data  
Reading Data in Floppy Disk  
Reads data in a floppy disk and registers it as embroidery data.  
The following data formats can be registered.  
•DOS format data  
Tajima  
Barudan  
Zanks  
Data with file name "xxxx.DST"  
Data with file name "xxxx.DSB"  
Data with file name "xxxx.DSZ"  
•Non DOS format data  
Barudan FDR  
Barudan FMC  
Zanks ZSK  
Reading DOS Format Data  
1. Select [DST/DSB/DSZ  
ECS Conversion] from Tool menu.  
2. Select data to read and click [Open].  
3. The image of the selected pattern appears.  
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Chapter 4 Selecting and Transferring Embroidery Data  
4. Set feed counts for thread breakage. Select the number of feeds or  
specify the feed length for trimming and click [OK].  
5. Select the directory to save and name the file.  
Do not change extension ".ECS".  
6. Click [Save].  
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Chapter 4 Selecting and Transferring Embroidery Data  
Converting the Non DOS format data  
Change ECS data into DST data and save.  
Viewing Files  
To view files of FDR, FMC and ZSK data, carry out the following steps:  
Viewing Detailes  
Click  
.
Names, types, Numbers, sizes, number of stitches of FDR data are displayed.  
Names, sizes, number of stitches of FMC data are displayed.  
Names, Numbers, sizes, number of stitches of ZSK data are displayed.  
When reading FDR data  
When reading FMC data  
When reading ZSK data  
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Chapter 4 Selecting and Transferring Embroidery Data  
Viewing Icon  
Click  
.
Preview and Refresh  
The data image can be displayed before reading the data. Click the desired icon  
or the name for display.Click to display the data image. On the detailed  
display, "fdr" and "fmc" changes to image display. To cancel the preview, click  
.
1. Set the floppy disk such as Barudan which is non-DOS format at the  
floppy disk drive of the PC.  
2. Select [Non DOS (Barudan, ZSK...) Conversion] from Tool menu.  
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3. Select data to read and click [OK].  
When "Details" is selected  
When "Icon" is selected  
4. The image of the selected pattern appears. To convert the selected data  
into ECS data. Click [OK].  
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Chapter 4 Selecting and Transferring Embroidery Data  
5. Set feed counts for thread breakage. Select the number of feeds or  
specify the feed length for trimming and click [OK].  
6. Select the directory to save the file and name the file.  
Do not change extension ".ECS".  
7. Click [Save].  
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Chapter 4 Selecting and Transferring Embroidery Data  
Reading Data in Paper Tape  
Saves data in paper tape as embroidery data.  
An optional paper taper reader is required for reading data.  
Before saving any data, check that the paper tape reader (optional) is connected  
to PC correctly.  
Available interfaces are as follows:  
• COM1  
• COM2  
Readable data formats of paper tape are as follows:  
• Tajima  
• Barudan  
• Zanks (ZSK)  
1. Turn on the power to the paper tape reader.  
2. Set paper tape after the LED of READ button light up.  
Power switch  
READ button  
Paper tape  
3. Select [Tape  
ECS Conversion] from Tool menu.  
4. Select data format and click [OK].  
The paper tape reader (optional) starts reading data.  
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Chapter 4 Selecting and Transferring Embroidery Data  
5. The image of the selected pattern appears.  
6. Select the directory to save and name the file.  
Do not change extension ".ECS".  
7. Click [Save].  
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Chapter 4 Selecting and Transferring Embroidery Data  
Settings for Data Reading  
Sets up the interface and data transfer speed of the paper tape reader or external disk drive.  
1. Select [Setup] from Tool menu.  
2. Select port and speed.  
3. Click [OK].  
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Chapter 4 Selecting and Transferring Embroidery Data  
Writing Data in DST Format  
Convert the ECS data into DST data for saving.  
1. Click the desired ECS data to convert into DST data.  
2. Select [ECS to DST conversion] from Tool menu.  
3. Select the directory to save and name the file.  
Do not change extension ".dst".  
4. Click [Save].  
5. Set feed counts for thread breakage.Select the count and click [OK].  
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Chapter 4 Selecting and Transferring Embroidery Data  
Viewing Pattern Information  
Detail information of embroidery data can be checked.  
The following items can be checked.  
Pattern name  
File Version  
File name and path of embroidery data  
Version number of the file  
No. of stitches  
No. of colors  
The number of stitches in embroidery data  
The number of colors used in embroidery data  
Size of masking  
Mask Size  
Start of Embroidering  
End of Embroidering  
Last modified  
Coordinates of embroidering start position  
Coordinates of embroidering end position  
Date of last revision of data  
1. Click data for selection.  
The frame of the selected data turns red.  
2. Select [Design Information] from Help menu or click  
3. After checking, click [OK].  
.
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Chapter 5 Editing Embroidery Data  
Chapter 5  
Editing Embroidery Data  
Clicking  
of the machine controller brings  
up a screen which allows editing of embroi-  
dery data. This screen allows simple pro-  
cessing of embroidery data and display set-  
ting of display.  
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Chapter 5 Editing Embroidery Data  
Functions (Command Reference)  
File menu  
Open  
Selects embroidery data. ( page 97)  
Merge  
Add other pattern to the pattern in editing. ( page 119)  
Saves the edited embroidery data over the current file. ( page 121)  
Saves the edited embroidery data as a separate file. ( page 122)  
Prints embroidery data. ( page 124)  
Save  
Save as  
Print  
Print Preview  
Print Setup  
Exit Editing  
Views printing condition of embroidery data.  
Designates printer settings.  
Exits from editing of embroidery data.  
Edit menu  
Undo  
Returns to the previous step. ( page 107)  
Redo  
Repeats the step of "Undo". ( page 107)  
Rotate  
Rotates the image. ( page 108)  
Horizontal Flip  
Vertical Flip  
Point Symmetry  
Repeat  
Flips the image horizontally. ( page 109)  
Flips the image vertically. ( page 109)  
Rotates the image 180 degrees about the center. ( page 109)  
Repeats copying of the image. ( page 109)  
Resize  
Resizes the image. ( page 111)  
Delete Stitch  
Insert or delete code  
Insert lock stitch  
Delete a stitch whose length is the designated length or less. ( page 111)  
Insert or delete the code for trim, pause and color change. ( page 112)  
Insert a lock stitch before and after thread trimming. ( page 113)  
Change menu  
Start  
End  
Changes the start position of embroidery data. ( page 114)  
Changes the end position of embroidery data. ( page 115)  
Changes the mask of embroidery data. ( page 116)  
Mask  
Group  
Group the patterns created in "Repeat" into one. ( page 117)  
View menu  
Centering  
Centers embroidery data. ( page 98)  
Zooms in or out. ( page 98)  
Zoom  
Needle Penetration  
Displays the needle penetration positions. ( page 100)  
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Chapter 5 Editing Embroidery Data  
Embroidering Start/End  
Trim and pause  
Microstitch  
Displays the start/end positions of embroidering. ( page 100)  
Displays the code insertion position for trim and pause. ( page 100)  
Displays the position of the stitch whose length is the designated length or less. ( page 101)  
Displays the setting screen for needle bar and speed range. ( page 101)  
Displays the pattern in thread color. ( page 105)  
Needle bar and speed range  
Thread color  
Tool Bar  
Shows/hides the tool bar. ( page 106)  
Status Bar  
Shows/hides the status bar. ( page 106)  
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Description of Screen  
Needle bar and  
Speed Range  
Fit to Window  
Vertical Flip  
Design Information  
Point Symmentry About This Application  
Repeat Print Help  
Resize  
Horizontal  
Display Range  
Save Zoom Out  
Open Zoom In  
Flip  
Rotate  
Thread  
color  
Redo  
Undo  
Tool Bar  
Status Bar  
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Chapter 5 Editing Embroidery Data  
Opening Embroidery Data  
This function is available with embroidery data editor.  
1. Select [Open] from File menu or click  
.
Double-click the data or click the data and  
.
2. Click a file for selection and click [Open].  
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Chapter 5 Editing Embroidery Data  
Setting Display  
Sets the condition of the display screen. Items with check marks to the left are selected.  
Centering  
Brings the image to the center of the screen.  
Before selecting  
After selecting  
1. Select [Centering] from View menu.  
Zoom  
Zooms in/out the pattern.  
The following four types of zooming are available.  
Zoom In  
Zoom Out  
Range  
Enlarges the image to 125%.  
Reduces the image to 80%.  
Magnifies the range defined by the mouse to the full window size.  
Full Window Displays the whole image to the size of the window.  
Zoom In  
1. Select [Zoom] - [Zoom In] from View menu or click  
.
Repeats zooming of the image by the number of clicks.  
Before selecting  
After selecting  
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Chapter 5 Editing Embroidery Data  
Zoom Out  
1. Select [Zoom] - [Zoom Out] from View menu or click  
.
Repeats zooming of the image by the number of clicks.  
Before selecting  
After selecting  
Range  
1. Select [Zoom] - [Range] from View menu or click  
.
2. Drag and define the range to zoom in with the mouse.  
Before selecting  
After selecting  
Fit to window  
1. Select [Zoom] - [Fit to window] from View menu or click  
.
Before selecting  
After selecting  
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Chapter 5 Editing Embroidery Data  
Needle Penetration  
Chooses whether or not the needle pevetration positions are displayed.  
1. Select [Needle Penetration] from View menu.  
Before selecting  
After selecting  
Embroidering Start/End  
Displays start and end points as "S" and "E" on the screen respectively.  
If points "S" and "E" are identical, "E" has priority over "S".  
1. Select [Embroidering Start/End] from View menu.  
Before selecting  
After selecting  
Trim and pause  
Displays the position of the trim code and the pause code.  
Trim is displayed by X and pause is displayed by  
.
1. Select [Trim and pause] from the View menu.  
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Microstitch  
Displays the position of the stitch whose length is the designated length or less with  
.
Length can be designated from 0.0 to 1.0 mm in units of 0.1 mm, or from 0.00' to  
0.04' in units of 0.01'.  
1. Select [Microstitch] from the View menu.  
2. Designate the length of the stitch to be viewed. Select [View] and  
designate the length of the microstitch.  
Microstitch  
3. Click [OK].  
Before selecting  
After selecting  
Needle Bar and Speed Range  
Displays status of the needle bar and speed range.  
1. Select the [Needle bar and speed range] from the View menu or click  
.
Indicates the needle  
number and the color.  
Indicates the stitching  
order and the color.  
Pause is set when the  
range shows S marking.  
Indicates the range of  
each needle bar.  
Change of display color  
When the color of the embroidering sequence is changed, the color displayed on  
the screen is changed. When ending embroidering or reading other data, the  
confirmation screen for saving the setting appears.  
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A display color can be selected from among the following four items.  
Basic color which can be selected screen  
on the "Color selection"  
Refer to steps 1 and 2.  
Color sample supplied by a manufacturer  
Color sample created by a user  
Refer to steps 1 and 3.  
Refer to steps 1 and 3.  
Refer to steps 1 to 7.  
Adjustment of an intermediate color from the  
color sample supplied by a manufacturer or  
naming and registration of a newly created color  
The following screen is displayed when colors to be displayed are set to 256 in  
[Display Properties] and the color sample supplied by a manufacturer cannot be  
selected or an intermediate color cannot be created.  
1. Double click the desired embroidering sequence to change the color.  
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Chapter 5 Editing Embroidery Data  
2. Select a new color on the [Color selection] screen.  
The needle bar number can  
be changed.  
3. When selecting a color from a color sample, click maker name or [User]  
and double click [Color].  
4. When finely adjusting the selected color, click [Medium color].  
Click [User] to crate a new color, then click [Addition].  
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Chapter 5 Editing Embroidery Data  
5. Select an arbitrary color from basic colors.  
Click [Define Custom Colors] to create a medium color.  
6. Select a color by clicking on the color chart or by inputting a value, and  
click [OK].  
Drag here to adjust  
brightness.  
To display data of  
the selected color.  
7. Input the name of the color and click [OK] when [User] is selected in step 4.  
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Chapter 5 Editing Embroidery Data  
Changing needle bar allocation  
1. Drag the embroidering sequence on the needle bar number.  
Dragged embroidering sequence  
Setting the range  
1. Double click the desired needle bar range to change.  
2. Click the desired range.  
Click here to put a check  
mark for pause before  
starting the designated  
embroidering sequence.  
3. Click [OK].  
Thread Color  
The embroidery data is displayed in thread color.  
This functions is available only when the embroidery data edit is started from the  
machine controller.  
1. Select [Thread color] from the View menu or click  
.
Before selecting  
After selecting  
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Tool bar  
Shows/hides the tool bar. The tool bar contains icons with the same functions as  
the menu.  
1. Select [Tool Bar] from View menu.  
Before selecting  
After selecting  
Status Bar  
Shows/hides the tool status. The status bar provides information on the current  
status and advice for operation.  
1. Select [Status Bar] from View menu.  
Before selecting  
After selecting  
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Chapter 5 Editing Embroidery Data  
Back to Previous Status  
Undo  
Makes the edit or change invalid. The screen returns to the state before the change.  
The screen can return to 3 steps maximum.  
1. Select [Undo] from the Edit menu or click  
.
Redo  
Repeats the canceled step of "Undo".  
The screen can return to 3 steps maximum.  
1. Select [Redo] from the Edit menu or click  
.
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Chapter 5 Editing Embroidery Data  
Editing  
Rotate  
Available range of rotation is -359 to 359 degrees.  
When the patterns to be repeated are grouped, the whole pattern rotates. When  
they are not grouped, each pattern rotates in each hoop.  
When the patterns are grouped  
When the patterns are not grouped  
1. Select [Rotate] from View menu or click  
.
2. Select angle.  
If [Free] is selected, specify the angle.  
To select angle.  
Click here to increase/decrease  
the value.  
The value can be directly entered.  
3. Click [OK].  
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Upper left  
Chapter 5 Editing Embroidery Data  
Horizontal Flip  
Flips the image horizontally.  
1. Select [Horizontal Flip] from Edit menu or click  
.
Vertical Flip  
Flips the image vertically.  
1. Select [Vertical Flip] from Edit menu or click  
.
Point Symmetry  
Flips the image 180 degrees to the center position of the image.  
1. Select [Point Symmetry] from Edit menu or click  
.
Repeat  
Repeats copying of the image by the specified number.  
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Chapter 5 Editing Embroidery Data  
The number for repetition is 1 to 100 for both vertical (Row) and horizontal (Column)  
directions.  
The unit for repetition can be set in inches. To use the inch unit, set the length to  
[inch] on the [Configuration] of Tool menu of the machine controller. ( page 148)  
The pattern connection can be set in "Direction" as follows:  
From top left,alternating directions  
From top left,left to right direction  
From bottom left,alternating directions  
From bottom left,left to right direction  
1. Select [Repeat] from Edit menu or click  
.
2. Specify the number, interval and direction of repetition.  
Repeat count in the  
longitudinal direction  
The value can be directly entered.  
Repeat count in the  
lateral direction  
Click here to increase/decrease the value.  
Select the direction of repetition.  
Select the reference position for  
spacing.  
All patterns created in repetition are grouped as a single pattern.  
Longitudinal distance (Unit: 0.1 mm or 0.01')  
Lateral distance (Unit: 0.1 mm or 0.01')  
3. Click [OK].  
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Resize  
Resizes the image.  
The available range of resizing is 50 to 200% in both the X and Y directions.  
Resizing changes the thread density along with the percentage.  
1. Select [Resize] from Edit menu or click  
2. Specify the percentage of resizing.  
.
Click here to increase/decrease the value.  
The value can be directly entered.  
3. Click [OK].  
Delete Stitch  
Delete a stitch whose length is the designated length or less. Length can be  
designated from 0.0 to 1.0 mm in units of 0.1 mm, or from 0.00' to 0.04' in units of  
0.01'.  
1. Select [Stitch deletion] from Edit menu.  
2. Designate the length of the stitch to be deleted.  
3. Click [OK].  
4. Deleted result is displayed. Click [OK].  
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Chapter 5 Editing Embroidery Data  
Insert or Delete Code  
Codes of trim, pause and color change can be inserted or deleted by moving the  
needle to the desired position.  
1. Select [Insert or delete code] from the Edit menu.  
Needle movement tool bar is displayed.  
1 step  
10 step  
100 step  
Insert (delete) change  
color code  
Next (previous) color change point  
Next (previous) feed point  
Next (previous) trim code  
Insert (delete) pause code  
Insert (delete) trim code  
Consecutive step forward specified  
Next (previous) pause code  
Step forward specified  
Stop  
Step backward specified  
Consecutive step backward specified  
2. Select the movement method of needle position.  
Click either of the following buttons:  
1 step  
Moves the needle position by 1 step each.  
10 step  
Moves the needle position by 10 step each.  
100 step  
Moves the needle position by 100 step each.  
Next (previous) color change point  
Next (previous) feed point  
Next (previous) trim code  
Next (previous) pause code  
Moves the needle position to the next (previous) color change point.  
Moves the needle position to the next (previous) feed point.  
Moves the needle position to the next (previous) trim code.  
Moves the needle position to the next (previous) pause code.  
3. Move the needle position to the desired position.  
Click either of the following buttons:  
Consecutive step backward specified  
Step backward specified  
Stop  
The needle position returns consecutively until the "Stop" button is pressed.  
The needle position returns for the specified length.  
The needle position stops movement.  
Step forward specified  
Consecutive step forward specified  
The needle position moves forward for the specified length.  
The needle position moves forward consecutively until the "Stop" button is pressed.  
4. Insert or delete the code.  
Click either of the following buttons:  
Insert (delete) trim code  
Insert (delete) pause code  
Insert (delete) change color code  
Insert (or delete) the trim code at the current needle position.  
Insert (or delete) the pause code at the current needle position.  
Insert (or delete) the change color code at the current needle position.  
5. To end code insertion or deletion, click  
.
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Insert Lock Stitch  
Find the pattern of [Stitch] - [Trim] for [Before Trimming] and find the pattern of  
[Trim] - [Feed] - [Stitch] - [Stitch] for [After Trimming], then insert a lock stitch.  
Insertion method of lock stitch depends on the length of the second stitch as  
follows:  
Stitch length  
Method of lock stitch  
1.2 mm or more  
Insert 3 stitches of 0.3 mm stitch.  
Insert 2 stitches of 0.3 mm stitch.  
Insert 1 stitch of 0.3 mm stitch.  
Do not insert the lock stitch.  
From 0.9 mm to less than 1.2 mm  
From 0.6 mm to less than 0.9 mm  
Less than 0.6 mm  
The inserted lock stitch cannot be deleted. However, use [Undo] in the Edit menu  
to return to the status before inserting the lock stitch just after the lock stitch is  
inserted.  
1. Select [Insert lock stitch] from the Edit menu.  
2. Designate the position to insert the lock stitch and click [OK].  
3. If the lock stitch can be inserted, click [Yes].  
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Changing Data  
Changing Start  
Changes the start position of embroidering.  
Options  
Functions  
Center, upper left corner, middle left corner,  
lower left corner, middle top edge,  
middle bottom edge, upper right corner,  
middle right corner, or lower right corner  
of the mask  
Starts embroidering at the specified  
position.  
Specify using mouse  
Starts embroidering at the position  
clicked with the mouse.  
Cancel  
Cancels the specified position.  
Middle top edge  
Upper left  
corner  
Upper right  
corner  
Middle left  
corner  
Middle right  
corner  
Lower left  
corner  
Lower right  
corner  
Middle bottom edge  
Center  
1. Select [Start] from Change menu.  
Click the start position if [Specify using mouse] is selected.  
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Chapter 5 Editing Embroidery Data  
Changing End  
Changes the end position of embroidering.  
Options  
Functions  
Center, upper left corner, middle left corner,  
lower left corner, middle top edge,  
middle bottom edge, upper right corner,  
middle right corner, or lower right corner  
of mask.  
Ends embroidering at the specified  
position.  
Specify using mouse  
Ends embroidering at the position  
clicked with the mouse.  
End at start position  
Cancel  
Ends embroidering at the end position.  
Cancels the specified position.  
Middle top edge  
Upper left  
corner  
Upper right  
corner  
Middle left  
corner  
Middle right  
corner  
Lower left  
corner  
Lower right  
corner  
Center  
Middle bottom edge  
1. Select [End] from Change menu.  
Click an end position if [Specify using mouse] is selected.  
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Chapter 5 Editing Embroidery Data  
Mask  
Changes the mask that represents the periphery of embroidery data. Since the  
automatic mask is a rectangle, the pattern within the hoop may be displayed as an  
error. In this case, set masking in manual mode.  
Mask is displayed in a khaki line.  
There are two types of mask setting as follows:  
Automatic  
Manual  
The system measures the image size to create a mask automatically.  
After selecting this mode, specify the mask area using the mouse.  
1. Select [Mask] from Change menu. Select automatic or manual mode.  
If [Automatic] is selected, a mask is created automatically.  
If [Manual] is selected, drag the area with the mouse to specify the mask.  
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Group  
All patterns created in repetition are grouped as a single pattern.  
The difference between the grouped pattern and the non-grouped pattern is as  
follows:  
When the patterns are grouped  
•Each pattern is displayed in each mask.  
•The whole grouped pattern rotates. ( page 108)  
When the patterns are not grouped  
•The pattern is displayed only in the original copy source. Figures in other masks  
represent the embroidering sequence.  
•Each pattern in the mask rotates individually. ( page 108)  
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Setting Group for Repetition  
1. Select [Repeat] in the Edit menu or click  
.
2. Click the checkbox of [Group] to put a check mark.  
Selecting from Menu  
1. Select [Group] from Change menu.  
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Merge  
Merge other patterns to the pattern in editing.  
If the pattern to be merged is repetition data, it is automatically grouped and  
merged.  
If the pattern to be merged is grouped repetition data, it is merged at the specified  
position.  
If the pattern to be merged is non-grouped repetition data, it is merged to each  
pattern. If the pattern does not fit the mask, the mask is automatically adjusted.  
1. Select [Merge] from the File menu.  
2. Select the pattern to be merged.  
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Chapter 5 Editing Embroidery Data  
3. The pattern mask is displayed in a broken line. Move the mask to the  
desired position for merging. Click the mouse.  
Move the mouse while pressing the shift key. The mask moves horizontally and vertically.  
4. If the position is acceptable, click [Yes].  
When [No] is clicked, repeat the steps from 3.  
5. The pattern is merged.  
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Chapter 5 Editing Embroidery Data  
Saving Data  
Saves the edited data. The edited data can be saved over the current file or renamed as a separate file.  
Save  
Saves the edited data over the current file. The original data is deleted.  
1. Select [Save] from File menu or click  
.
2. If the edited data is larger than the mask, choose whether to carry out  
automatic masking or not.  
To cancel saving  
To save mask without changing  
To set and save mask automatically  
3. If color etc. has been is changed, the pattern image appears.  
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Save As...  
Renames and saves the edited data as a new file.  
1. Select [Save as...] from File menu.  
2. Select the directory to save the new file. Enter a new file name.  
3. Click [Save].  
4. If the edited data is larger than the mask, choose whether to carry out  
automatic masking or not.  
To cancel saving  
To save mask without changing  
To set and save mask automatically  
5. If color etc. has been is changed, the pattern image appears.  
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Chapter 5 Editing Embroidery Data  
Viewing Pattern Information  
Detail information of embroidery data can be checked.  
The following items can be checked.  
No. of stitches  
The number of stitches in embroidery data  
The number of colors used in embroidery data  
No. of colors  
Mask Size  
Size of masking  
Start of Embroidering  
End of Embroidering  
Coordinates of embroidering start position  
Coordinates of embroidering end position  
1. Select [Design Information] from Help menu or click  
2. After checking, click [OK].  
.
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Printing Data  
Prints data in editing.  
1. Select [Print] from File menu or click  
.
Specify the number of copies and other conditions. Click [OK].  
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Chapter 6 Embroidering  
Chapter 6 Embroidering  
The PC controls the machine operation as  
well as settings of the machine. Note that  
the menu which appears on the screen de-  
pends on whether the power to the machine  
is turned on or off.  
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Functions (Command Reference)  
When the Power to the Machine is Off  
File menu  
Exit  
Exits the machine controller.  
View menu  
Tool Bar  
Displays the tool bar. ( page 130)  
Displays the status bar. ( page 131)  
Status bar  
Tool menu  
Edit Embroidery Data  
Embroidery Data Explorer  
Production Report  
Runs the embroidery data editor.  
Runs the embroidery data explorer.  
Runs the production report.  
Upgrade Interface Board  
Reset Interface Board  
(
(
page 131)  
page 131)  
Configuration menu  
Communication Port  
Language  
Sets the communication port between the PC and machine. ( page 131)  
Changes display language. ( page 132)  
When the Power to the Machine is On  
Machine menu  
Save  
The machine data is overwritten for saving. ( page 186)  
Save As  
The machine data is saved as a different name. ( page 186)  
Minimizes the size of display screen on the machine. ( page 145)  
Renames the machine. ( page 143)  
Minimize Window Size  
Rename Machine  
Machine Information  
Exit  
Displays machine information. ( page 144)  
Exits from the machine controller.  
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Operation menu  
Start Enbroidering  
Stop Machine  
Starts embroidering. ( page 177)  
Suspends embroidering. ( page 178)  
Cancels embroidering. ( page 178)  
Moves the home position. ( page 179)  
Carries out step-forward or step-back. ( page 180)  
Moves embroidering position. ( page 184)  
Moves pattern to the center. ( page 185)  
Tests the machine. ( page 187)  
Cancel Embroidering  
Home Position  
Step F/B  
Move Embroidery Position  
Centering Pattern  
Test  
View menu  
Tool Bar  
Displays the tool bar. ( page 133)  
Status Bar  
Displays the status bar. ( page 133)  
Zoom In  
Zooms in the embroidery data. ( page 133)  
Zooms out the embroidery data. ( page 133)  
Zooms in the specified range. ( page 134)  
Displays the whole embroidery area. ( page 134)  
Displays the whole embroidery data. ( page 134)  
Zoom Out  
Zoom In Specified Range  
Fit to Window  
Whole Pattern  
Grid  
Displays 1 x 1 cm square grids on the background. ( page 135)  
Displays the outline of embroidery hoop. ( page 135)  
Adjusts the view position of the embroidery hoop. ( page 135)  
Displays the position of needle penetration. ( page 136)  
Adjusts the color of the embroidery data to the thread spool. ( page 137)  
Displays needle bar and speed range. ( page 137)  
Hoop  
Hoop position fine adjustment  
Needle Penetration  
Thread Color  
Needle Bar and Speed Range  
Grid Setting  
Sets the color and the pitch of grid. ( page 142)  
Background color  
Changes the background color of the data. ( page 142)  
Tool menu  
Language  
Changes display language. ( page 132)  
Allows editing of embroidery data.  
Edit  
Embroidery Data Explorer  
Production Report  
Run Embroidery Data Editor independently  
Allows selection of embroidery data.  
Creates production report.  
Runs the embroidery data editor. ( page 188)  
Run Embroidery Data Explorer independently Runs the embroidery data explorer. ( page 188)  
Copy to Another Machine  
Configuration  
Copies embroidery data to other machines. ( page 147)  
Sets configuration for embroidering. ( page 148)  
Upgrades the version of the machine parts. ( page 148)  
Version Upgrades  
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Settings menu  
Needle Bar  
Uses the same needle bar for all embroidering. ( page 149)  
Sets the head. ( page 150)  
Same Speed Range  
Pause  
Sets whether to stop the needle bars temporarily when changing all the needle bars. (  
Defines the speed range. ( page 151)  
page 150)  
Speed Range  
Head Operation Suspend  
Hoop Feed Position  
Embroidery Area  
Embroidery Hoop  
Thread Trimming  
Boring  
Cancels the head operation which is not halted on the machine side. ( page 151)  
Sets the hoop feed position. ( page 152)  
Sets the area for embroidering. ( page 152)  
Sets the type of embroidery hoop. ( page 153)  
Sets the inching and thread removal amount. ( page 156)  
Sets boring. ( page 157)  
Thread Breakage Sensor  
Automatic Step Back  
Automatic Hoop Feed  
Embroidery end setting  
Mending  
Sets operation of thread breakage sensor. ( page 158)  
Sets automatic step back count for thread breakage. ( page 159)  
Feeds hoop to the hoop feed position automatically after embroidering. ( page 159)  
Sets if the machine returns to the start point after end of embroidery. ( page 160)  
Sets details of mending. ( page 161)  
Adjust  
Sets the adjusting value. ( page 162)  
Speeding up of main shaft startup  
Speeds up the startup speed of the main shaft. ( page 163)  
Hoop feed during temporary stop for color change Sets whether to feed the hoop during temporary stop of the needle bars to change colors. (  
page 163)  
Reducing speed in a short stitch  
Thin material or thick material  
Area tracing  
Reduces speed when stitching in a designated small pitch. ( page 164)  
Adjusts the timing of needle drop and hoop movement. ( page 165)  
Select the outside shape of area tracing before starting sewing. ( page 166)  
Default Settings  
Show Setting  
Resets changes of the machine setting to the default at the factory shipment. (  
Shows the contents of settings. ( page 168)  
Loads the setting details. ( page 170)  
page 167)  
Load Setting  
Save Setting  
Saves the changed setting. ( page 171)  
Load Hoop  
Selects the hoop type. ( page 172)  
Window menu  
Cascade  
Tile  
Cascades windows. ( page 144)  
Tiles windows. ( page 144)  
Align icons. ( page 146)  
Arrange Icons  
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Description of Screen  
Cancel embroidering  
Needle bar and speed range  
Thread color  
Suspend embroidering  
Home position  
Needle penetration  
Whole pattern  
Step-back/step-forward  
Fit to window  
Move pattern  
Information  
Zoom in specified range  
Zoom out  
Zoom in  
About This Application  
Help  
Tool bar  
Open explorer  
Open editor  
Copy data to  
other machine  
Start embroidering  
Suspend  
embroidering  
Status bar  
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Settings before Turning On the Machine  
Describes settings available before the machine is turned on.  
The following items can be set.  
• Displaying the tool bar  
• Displaying the status bar  
• Upgrading the version of interface board (*)  
• Resetting the interface board (*)  
• Communication port  
• Language  
(*) Dealer engineers carries out version upgrading and resetting of the interface  
board.  
Displaying the Tool Bar  
Shows/hides the tool bar. The tool bar contains icons with the same functions as  
the menu.  
There are two kinds of tool bars as follows:  
Main  
Main menu items are displayed on this tool bar.  
This tool bar appears during step-back/forward.  
Step Back  
1. Select [Tool Bar] from View menu and put the check mark.  
Click here again to remove the check mark. Then the tool bar disappears.  
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Displaying the Status Bar  
Shows/hides the status bar. The status bar provides information on the current  
status and advice for operation.  
1. Select [Status Bar] from View menu and put the check mark.  
Click here again to remove the check mark. Then the status bar disappears.  
Upgrading the Version of Interface Board  
Upgrades the version of interface board program connected to PC. This function is  
protected by a password. A dealer engineer will use this function if required.  
Reset Interface Board  
Resets the CPU on the interface board connected to PC to give the same effect as  
restart.  
This function is protected by a password. A dealer engineer will use this function if  
required.  
Communication Port  
Sets communication port between PC and machine.  
1. Select [Communication Port] from Configuration menu.  
2. Select communication port for use.  
If the required port name  
does not appear, key-in  
the name.  
3. Click [OK].  
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Language  
Changes display language.  
The following three languages are displayed as "Available Languages".  
English  
Displays English.  
Languages system uses  
Each respective language  
Displays the system language of PC.  
Displays the local language.  
1. Select [Language] from Configuration menu (Tool menu when the power  
to machine is on).  
2. Select display language among "Available Languages".  
Select display language among  
"Available Languages".  
When "Each respective language" is selected, the list for "Available Languages" may not be  
displayed properly.  
3. Click [OK].  
4. Exit and rerun the software.  
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Chapter 6 Embroidering  
Settings after Turning Power On  
Describes settings available after turning power on to the machine.  
Tool Bar  
Shows/hides the tool bar. The tool bar contains icons with the same functions as  
the menu.  
Refer to page 130.  
Status Bar  
Shows/hides the status bar. The status bar provides information on the current  
status and advice for operation.  
Refer to page 131.  
Zoom In  
Enlarges the image to 125%.  
1. Select [Zoom In] from Display menu or click  
.
Repeats zooming of the image by the number of clicks.  
Before selecting  
After selecting  
Zoom Out  
Reduces the image to 80%.  
1. Select [Zoom Out] from Display menu or click  
.
Repeats zooming of the image by the number of clicks.  
Before selecting  
After selecting  
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Zoom In Specified Range  
Enlarges the range specified with the mouse to the full window size.  
1. Select [Zoom In Specified Range] from Display menu or click  
.
The arrow pointer turns into  
.
2. Drag and specify the range to zoom in with the mouse.  
Before selecting  
After selecting  
Fit to Window  
Displays the whole embroidery area.  
1. Select [Fit to Window] from View menu or click  
.
Before selecting  
After selecting  
Whole Pattern  
Displays the whole pattern.  
1. Select [Whole Pattern] from View menu or click  
.
Before selecting  
After selecting  
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Grid  
Displays 1 x 1 cm square grids on the background.  
1. Select [Grid] from View menu and put the check mark.  
Before selecting  
After selecting  
Hoop  
Displays the outline of embroidery hoop. The type of embroidery hoop can be  
changed in [Load Hoop] of Settings menu.  
Embroidering is allowed within the green guide in the hoop.  
1. Select [Hoop] from the View menu and put a check mark.  
If the hoop is not displayed, carry out the step to read the hoop. For details, refer to [Load Hoop]  
(
page 172).  
Before selecting  
After selecting  
Hoop position fine adjustment  
Adjusts the view position of embroidery hoop.  
The position can be adjusted in the range of 20 mm in both the X and Y directions.  
1. Select [Hoop position] from the View menu.  
The hoop view position is stored in the hoop data. If you reinstall the program, the hoop view  
position is initialized because it is overwritten.  
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Chapter 6 Embroidering  
2. Designate the adjusting position and click [OK].  
The hoop is displayed in a displaced position.  
Before selecting  
After selecting  
Needle Penetration  
Chooses whether or not the needle penetration positions are displayed.  
Clicking  
also provides the same function.  
1. Select [Needle Penetration] from View menu and put the check mark.  
Before selecting  
After selecting  
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Chapter 6 Embroidering  
Thread Color  
Displays the pattern using colors currently set to the needle bar. Clicking  
provides the same function.  
also  
1. Select [Thread Color] from View menu and put the check mark.  
Display color of the image changes.  
Before selecting  
After selecting  
Needle Bar and Speed Range  
Displays the needle bar and speed range.  
1. Select [Needle Bar and Speed Range] from View menu and put the check  
mark or click  
.
Setting Needle Bar  
Needle bar allocation and display color can be changed on this screen.  
To display needle bar  
number and color  
To display embroidering  
sequence and color  
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Changing display colors  
The color of needle bar changes to the actual color.  
Changing the thread spool also changes the display color. A confirmation screen  
to save appears before exiting from embroidering or retrieving other data.  
A display color can be selected from among the following four items.  
Basic color which can be selected screen  
on the "Color selection"  
Refer to steps 1 and 2.  
Color sample supplied by a manufacturer  
Color sample created by a user  
Refer to steps 1 and 3.  
Refer to steps 1 and 3.  
Refer to steps 1 to 7.  
Adjustment of an intermediate color from the  
color sample supplied by a manufacturer or  
naming and registration of a newly created color  
The following screen is displayed when colors to be displayed are set to 256 in  
[Display properties] and the color sample supplied by a manufacturer cannot be  
selected or an intermediate color cannot be created.  
1. Double-click the thread spool or needle bar number.  
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2. Select a new color on the [Color selection] screen.  
The needle bar number can  
be changed.  
3. When selecting a color from a color sample, click maker name or [User]  
and double click [Color].  
4. When finely adjusting the selected color, click [Medium color].  
Click [User] to crate a new color, then click [Addition].  
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5. Select an arbitrary color from basic colors.  
Click [Define Custom Colors] to create a medium color.  
6. Click the color chart or enter values to create a new color, and click [OK].  
Drag here to adjust  
brightness.  
Displays data of the  
selected color  
7. Input the name of the color and click [OK] when [User] is selected in step 4.  
Changing needle bar allocation  
1. Drag a thread spool to the desired needle bar number.  
This thread spool has been dragged  
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Setting Ranges  
There are two methods for setting ranges.  
All ranges are reduced by  
one level.  
Displays each thread  
bar range.  
All ranges are increased by  
one level.  
When "S" is shown, it is under suspension.  
Changing all ranges  
1. Click [Up] to increase range. Click [Down] to reduce range.  
One clicking changes the range by one level.  
Changing individual range  
1. Double-click the range display.  
2. Click a speed range for selection.  
Click here to put a check mark for pause before starting  
the designated embroidering sequence.  
3. Click [OK].  
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Grid Setting  
Sets the pitch and the color of grid.  
The grid interval can be set at the increment of 1 mm (0.1 inch for inch unit).  
The value for setting is 1 - 100 mm (0.1 - 10 inches for inch unit).  
1. Select [Grid setting] from the View menu.  
2. Set the pitch.  
Click the [color] to change the grid color. For setting, refer to steps 5 to 7 in page 140.  
Click this to increase or decrease  
the value.  
Background color  
Changes the background color of the data.  
1. Select [Background color] from the [View] menu.  
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2. Select or create the background color. Refer to steps 5 to 7 on page 140  
for details.  
Before changing the background color  
After changing the background color  
Renaming Machine  
Rename the registered machine.  
Up to 50 half-size (25 full-size) characters can be registered for a machine name.  
1. Select [Rename Machine] from Machine menu.  
2. Enter a new name.  
Select an identifying color for the  
machine.  
This color is shown on the title bar  
for a while when the arrow pointer is  
moved to the title bar of a machine  
window.  
3. Click [OK].  
If the message "The entered name already exists" appears, enter another name.  
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Viewing Machine Information  
Detail specification of the machine can be displayed.  
1. Select [Machine Information] from Machine menu.  
2. Click [OK] after checking the information.  
Design Information  
Detail specification of the embroidery data can be checked.  
Pattern name  
File name and path of embroidery data  
The number of stitches in embroidery data  
The number of colors used in embroidery data  
Size of masking  
No. of stitches  
No. of colors  
Mask Size  
Start of Embroidering  
End of Embroidering  
Coordinates of embroidering start position  
Coordinates of embroidering end position  
1. Select [Design Information] from Help menu or click  
2. After checking, click [OK].  
.
Setting Window Display  
Specifies the window that displays machine condition if multiple machines are  
connected simultaneously.  
There are two types of window display as follows:  
Cascade  
Tile  
Windows are slightly offset.  
Windows are tiled.  
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1. Select [Cascade] or [Tile] from Window menu.  
When [Cascade] is selected  
When [Tile] is selected  
Minimizing and Aligning Windows  
Windows on the screen can be minimized to the icon size and aligned.  
Minimize Window Size  
1. Select [Minimize Window Size] from Machine menu or click  
upper right corner of the screen.  
on the  
Click here.  
2. The window is minimized.  
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Arrange Icons  
Minimized windows that are scattered can be aligned.  
This command is available for minimized windows.  
1. Select [Arrange Icons] from Window menu.  
2. The minimized windows are aligned.  
Changing window size  
Several square buttons with figures are displayed at the right end of the title  
bar. These buttons are used to change the window size.  
If this button is clicked when running an ordinary software, it is displayed  
on the task bar in the minimized size as a button.  
If this button is clicked, the window size changes to a medium size.  
If this button is clicked, the window changes to the full size of the  
desktop.  
This button is used to end the software or to close the folder. This  
button cannot be clicked when the machine window is displayed.  
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Language  
Changes display language.  
Refer to page 132.  
Copying Data to Other Machines  
When multiple machines are connected, the embroidery data of a machine can be  
copied to another machine.  
1. Click the window of the machine displaying the copy source data.  
2. Click  
.
3. Click and select the machine name of the destination.  
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4. Click [OK].  
The data, is copied.  
Configuration  
Sets the environment of data reading and display.  
1. Select [Configuration] from Tool menu.  
2. Click and select the item for setting.  
Select the applicable  
power voltage.  
Click here to the default  
setting.  
[When reading file, Micro Stitch is eliminated.] is set to be deleted in default status (checked).  
3. Click [OK].  
Upgrading the Machine Program  
Upgrades the programs at each part of the machine.  
This function is protected by a password. A dealer engineer will use this function if  
required.  
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Setting the Machine  
Performs the detail setting of the embroidering status. Items that can be selected in Setting menu are  
explained here.  
Needle Bar  
Patterns are sewn by one needle.  
1. Select the [Needle]-[Same Needle] from Settings menu.  
2. Click the needle number for selection.  
3. Click [OK].  
The embroidering sequence appears at all specified needle points.  
Default setting (equating the sewing order number and needle bar number)  
1. Select [Needle] - [Default] from Settings menu.  
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Same Speed Range  
Embroiders patterns at the specified speed range.  
1. Select [Same Speed Range] from Settings menu.  
2. Click a speed range for selection.  
3. Click [OK].  
The speed range appears at the specified areas.  
Pause  
Sets whether to stop the needle bars temporarily when changing all the needle bars.  
Stopping all the needle bars temporarily  
1. Select [Pause] - [Add all] from Settings menu.  
Resetting temporary stop of all the needle bars  
1. Select [Pause] - [Delete all] from Settings menu.  
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Speed Range  
Specifies the maximum speeds for respective ranges suitable for the hoop type.  
Actual embroidering speed depends on the pitch.  
Before shipment, "1" is set to the highest speed; "6" is set to the lowest speed.  
1. Select [Speed Range] from Settings menu.  
2. Specify the desired range.  
Indicates ranges of  
the current setting.  
When a value exceeding the above ranges is entered, it is automatically set to the min. or max.  
speed.  
3. Click [OK].  
Head Operation Suspend  
Sets the machine head for rest.  
Setting at the machine head has priority.  
When the HEAD switch at the machine head is set to ON and then to OFF, the  
setting is canceled.  
1. Select [Head Operation Suspend] from Settings menu.  
2. Click the machine head that needs to be at rest and remove the check mark.  
Head operation suspend  
3. Click [OK].  
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Hoop Feed Position  
Set the basic position of the hoop (hoop feed position) for cancellation of  
embroidering.  
The hoop feed position can be set only in the embroidering area surrounded by a  
red frame.  
1. Select [Hoop Feed Position] from Settings menu.  
2. Click the point to feed the hoop.  
Hood feed position  
3. The gray cross appears and shows the hoop feed position.  
Embroidery Area  
Sets the embroidery area.  
1. Select [Embroidery Area] from Settings menu.  
2. Drag the embroidery area using the mouse for designation.  
The embroidery area is displayed in light blue.  
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Embroidery Hoop  
The type of specified embroidery hoop changes the display.  
The following selections are available:  
Tubular (All)  
Tubular (1, 3, 5)  
Flat (All)  
Flat (1, 3, 5)  
Border (All)  
Border (1, 3, 5)  
Wide cap frame  
Semi-wide cap frame (All)  
1. Select [Embroidery Hoop] and the type from Settings menu.  
The pattern direction and embroidering area may vary depending on the selected embroidery  
hoop type. Make sure that the selection is correct.  
When "Tubular (All)" is selected  
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When "Tubular (1, 3, 5)" is selected  
When "Flat (All)" is selected  
When "Flat (1, 3, 5)" is selected  
When "Border (All)" is selected  
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When "Border (1, 3, 5)" is selected  
When "Wide cap (All)" is selected  
The image is displayed upside down.  
The speed is automatically adjusted to  
800 rpm or less.  
When "Semi-wide cap (All)" is selected  
The image is displayed upside down.  
The speed is automatically adjusted to  
800 rpm or less.  
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Thread Trimming  
The following items can be set:  
Enable inching  
Sets inching motion for thread trimming.  
Hoop movement after  
thread trimming  
Sets the needle penetration length for trimming.  
The length can be set in inches. To set the length in inch  
unit, select [Inch] from the [Configuration] of Tool menu.  
The available values are as follows:  
For mm 0 - 100 mm (The standard value is 15 mm.)  
For inch 0 - 3.9 inch (The standard value is 0.6 inch.)  
Thread length  
(1-10) for all machines  
Sets the overall thread amount through the needle.  
Value of 1 to 10 can be set. The smaller the value is, the  
shorter the length is.  
Thread length after  
thread trimming  
Sets the overall thread amount through the needle.  
Value of 1 to 10 can be set. The smaller the value is,  
the shorter the length is.  
1. Select [Thread Trimming] from Settings menu.  
2. Set inching, thread length, etc.  
3. Click [OK].  
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Boring  
Turns on/off the machine boring mode.  
The following items can be set:  
Boring  
Sets ON/OFF of boring.  
Shift data  
Shifts data by 15 mm to needle number 1. The screen display remains unchanged.  
Boring can be set only for embroidery data which is prepared for boring. Make  
sure that the data is correct before embroidering.  
Install the following optional parts on the machine before embroidering.  
• Boring knife  
• Needle plate for boring  
If the embroidery data for boring is zoomed in or out, or is rotated, embroidering  
may not be correctly carried out.  
1. Select [Boring] from Settings menu.  
When the boring mode is on, the check mark ( ) appears at the top of [Boring] in the menu.  
2. Click the setting item to put the check mark.  
3. Click [OK].  
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Thread Breakage Sensor  
The sensor for thread breakage can be turned ON/OFF or the sensor sensitivity for  
each needle bar can be set.  
The sensitivity can be set within the range of 1 - 100. The smaller the value is,  
the higher the sensitivity is.  
1. Select [Thread Breakage Sensor] from Setting menu.  
2. Click the head you want to disable the sensor and remove the check mark ( ).  
3. Adjust the sensor sensitivity.  
The sensor sensitivity  
for each needle bar is  
adjusted individually.  
All sensor sensitivities  
for all needle bars are  
adjusted simultaneously.  
4. Click [OK].  
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Automatic Step Back  
Sets the number of stitches for automatic step back if thread breakage occurs.  
The number of stitches that can be set is from 0 to 255.  
Additional step-back can be made for sensitivity value of the thread breakage sensor.  
1. Select [Automatic Step Back] from Settings menu.  
2. Enter the number of stitches for automatic step back.  
Click here, and the value decreases/increases.  
Click here to give additional step-back for the  
sensing distance with the thread breakage sensor.  
3. Click [OK].  
Automatic Hoop Feed  
Sets automatic hoop feed for a thread breakage.  
1. Select [Automatic Hoop Feed] from Settings menu and put the check mark  
( ).  
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End of embroidery  
Sets if the machine returns to the start point after end of embroidery.  
1. Select [End of embroidery] from Settings menu.  
2. Click the checkbox to put a check mark ( ) when the machine returns to  
the start point after end of embroidery. Click [OK].  
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Mending  
Sets the details of mending.  
Items and descriptions are as follows:  
Automatically reset  
breakage error  
Error is automatically canceled when a thread  
breakage occurs.  
Thread entangled error  
to rotary hook  
Selects how to reset the rotary hook thread  
entanglement error.  
After the end of mending  
Sets whether to stop or suspend the needle bar at  
the mending end position.  
Raise the presser foot when  
clearing a thread trimming error  
Raises the presser foot when resetting the thread  
trimming error.  
Stitches before mending  
Sets the number of stitches for stopping before  
mending. The values for setting are 1 - 10.  
When the machine is stopped  
Selects how the trimming is made during stopping.  
Insert lock stitch at the beginning Automatically conducts lock stitch when trimming  
of sewing after thread breakage thread.  
1. Select [Mending] from Settings menu.  
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2. Click [OK] when the items are set.  
Manually trim the lower thread immediately after resetting a thread breakage error if feeding by  
stitch back is long (i.e., 40 to 50 mm or more) when "After the end of mending" is set to "Non  
stop".  
Set "When the machine is stopped" to "Trim lower theread only".  
Adjust  
Adjustment value of the needle is set.  
The adjustment value is set at the increment of 0.1 mm.  
The setting range is –0.5 ~ 2 mm in X and Y directions.  
1. Select [Adjust] from Settings menu.  
2. When setting is complete, click [OK].  
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Activating speed up of driving shaft  
Speeds up the startup of the main shaft. Select this function when sewing thick  
material.  
1. Select [Activating speed up of driving shaft] from Settings menu and  
check it.  
Activate escape with pause  
Sets whether to feed the hoop during temporary stop of the needle bars to change  
colors. Select this function when embroidering applique.  
1. Select [Activate escape with pause] from Settings menu and check it.  
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Short stitch speed reduction  
Reduces speed when stitching in a designated pitch.  
The pitch can be designated between 0.0 and 2.0 mm in units of 0.1 mm.  
The speed can be set between 400 rpm and the maximum speed of the current  
hoop in units of 10 rpm.  
1. Select [Short stitch speed reduction] from Settings menu.  
2. Click [Reducing speed] to check it and click [OK] when items are set.  
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Thin Material or Thick Material  
Adjusts the timing of needle drop and hoop movement.  
The value can be designated between 95 and 125 degrees in units of 1 degree.  
The smaller values are suitable for thick material and the larger ones are suitable  
for thin material.  
1. Select [Thin material or thick material] from Settings menu.  
2. Adjust the value by moving the slide bar control. Click [OK] when it is set.  
The selected value  
is displayed.  
Clicking this button  
will reset the value to  
the standard one  
(110).  
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Area Trace  
Select the outside shape of area tracing before starting sewing.  
The following two types can be selected. The selected outside shape is displayed  
on the screen.  
Rectangle  
Octagon  
1. Select the outside shape of [Area trace] from Settings menu and check it.  
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Default Settings  
Resets changes of the machine setting to the default.  
Items for setting and initialization are as follows:  
Speed Range  
Automatically selects the value suitable for the hoop type.  
Head Operation Suspend  
Cancels the head operation which is not set for rest on  
the machine.  
Hoop Feed Position  
Embroidering Area  
Thread Trimming  
Returns to the machine home position.  
Sets the size each for the selected hoop.  
Inching motion  
Yes  
Thread removal feed length  
Thread remaining amount  
15 mm (0.6 inch)  
5
Boring  
Boring  
Data shift  
No  
No  
Thread Breakage Sensor  
Automatic Step Back  
All sensors are on.  
Sensitivity  
10  
0
Thread Breakage  
Sensor Sensitivity  
Not affected by the thread breakage sensor sensitivity  
Automatic Feed Hoop  
Return to the start point  
Mending  
No  
Yes  
Automatically rest breakage error  
Automatically reset the rotary hook thread entanglement error  
No  
No  
Raise the presser foot when resetting the thread trimming error Yes  
Stop the machine at the mending end position  
Stitches before mending  
Trim during stop in mending setting  
Conduct lock stitch when trimming thread  
Yes  
1 stitch  
No  
No  
Adjustment  
0.0 mm for X direction  
0.0 mm for Y direction  
Speeding up startup of the main shaft  
Hoop feed during temporary stop for color change  
Reducing speed in a small pitch  
No  
No  
No  
Thin material or thick material  
110 degrees  
Area Trace  
"Four-sided" is selected.  
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1. Select [Default Settings] from Settings menu.  
2. Click [OK].  
Show Setting  
Shows the setting contents and defaults.  
The following items are shown:  
• Embroidering area  
• Thread trimming inching motion  
• Thread removal feed length  
• Boring  
• Shift  
• Thread breakage sensor sensitivity  
• Automatic step back  
• Automatic feed hoop  
• Return to the stant point  
• Speed up after starting the main shaft  
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1. Select [Show Setting] from Settings menu.  
2. After checking, click [OK].  
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Load Setting  
Load the setting.  
The set file has an extension of "ecm".  
1. Select [Load setting] from Settings menu.  
2. Select the folder and click [Open].  
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Save Setting  
Saves the edit settings.  
Save the setting files with an extension of "ecm".  
1. Change the setting.  
2. Select [Save setting] from Settings menu.  
3. Select the registration folder and put a file name.  
4. Click [Save].  
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Load Hoop  
Load the optional hoop displayed in "Hoop".  
The hoop file to be loaded has an extension of "ehp".  
The types and the shapes of hoop for loading are as follows:  
Round frame  
ROUND_FRAME21.ehp  
ROUND_FRAME25.ehp  
Square frame  
SQUARE_FRAME24X24.ehp  
SQUARE_FRAME45X23.ehp  
SQUARE_FRAME45X32.ehp  
SQUARE_FRAME45X27.ehp  
Spider net frame  
SPIDER_NET_FRAME05B-1.ehp  
SPIDER_NET_FRAME05B-2.ehp  
SPIDER_NET_FRAME05B-4.ehp  
SPIDER_NET_FRAME07T-2.ehp  
SPIDER_NET_FRAME07T-4.ehp  
SPIDER_NET_FRAME07B-2.ehp  
SPIDER_NET_FRAME05B-3.ehp  
SPIDER_NET_FRAME07T-1.ehp  
SPIDER_NET_FRAME07T-3.ehp  
SPIDER_NET_FRAME07B-1.ehp  
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SPIDER_NET_FRAME07B-3.ehp  
SPIDER_NET_FRAME09T-1.ehp  
SPIDER_NET_FRAME09T-3.ehp  
SPIDER_NET_FRAME10B-1.ehp  
SPIDER_NET_FRAME10B-3.ehp  
SPIDER_NET_FRAME12T-1.ehp  
SPIDER_NET_FRAME12T-3.ehp  
SPIDER_NET_FRAME13B-1.ehp  
SPIDER_NET_FRAME13B-3.ehp  
SPIDER_NET_FRAME15T-1.ehp  
SPIDER_NET_FRAME15T-3.ehp  
SPIDER_NET_FRAME16B-1.ehp  
SPIDER_NET_FRAME07B-4.ehp  
SPIDER_NET_FRAME09T-2.ehp  
SPIDER_NET_FRAME09T-4.ehp  
SPIDER_NET_FRAME10B-2.ehp  
SPIDER_NET_FRAME10B-4.ehp  
SPIDER_NET_FRAME12T-2.ehp  
SPIDER_NET_FRAME12T-4.ehp  
SPIDER_NET_FRAME13B-2.ehp  
SPIDER_NET_FRAME13B-4.ehp  
SPIDER_NET_FRAME15T-2.ehp  
SPIDER_NET_FRAME15T-4.ehp  
SPIDER_NET_FRAME16B-2.ehp  
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Chapter 6 Embroidering  
SPIDER_NET_FRAME16B-3.ehp  
SPIDER_NET_FRAME18T-1.ehp  
SPIDER_NET_FRAME18T-3.ehp  
SPIDER_NET_FRAME16B-4.ehp  
SPIDER_NET_FRAME18T-2.ehp  
SPIDER_NET_FRAME18T-4.ehp  
SPIDER_NET_FRAME19B.ehp  
Tubular frame  
TUBULAR_FRAME-05.ehp  
TUBULAR_FRAME-07.ehp  
TUBULAR_FRAME-13.ehp  
TUBULAR_FRAME-19.ehp  
TUBULAR_FRAME23X43.ehp  
TUBULAR_FRAME30X28.ehp  
TUBULAR_FRAME30X48.ehp  
TUBULAR_FRAME-10.ehp  
TUBULAR_FRAME-16.ehp  
TUBULAR_FRAME23X24.ehp  
TUBULAR_FRAME28X30.ehp  
TUBULAR_FRAME30X43.ehp  
TUBULAR_FRAME40X43.ehp  
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Chapter 6 Embroidering  
Holder base frame  
HOLDER_BASE23X24.ehp  
HOLDER_BASE23X43.ehp  
HOLDER_BASE30X28.ehp  
HOLDER_BASE30X48.ehp  
HOLDER_BASE30X43.ehp  
HOLDER_BASE40X43.ehp  
Tubular round frame  
TUBULAR_ROUND07.ehp  
TUBULAR_ROUND09.ehp  
TUBULAR_ROUND12.ehp  
TUBULAR_ROUND18.ehp  
TUBULAR_ROUND24X30.ehp  
TUBULAR_ROUND32X45.ehp  
TUBULAR_ROUND15.ehp  
TUBULAR_ROUND24X24.ehp  
TUBULAR_ROUND30X30.ehp  
TUBULAR_ROUND335X453.ehp  
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Chapter 6 Embroidering  
Cap frame semi-wide frame  
Cap frame semi-wide.ehp  
Cap frame wide frame  
Cap frame wide.ehp  
1. Select [Load hoop] from Settings menu.  
2. Select the folder and click [Open].  
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Chapter 6 Embroidering  
Embroidering  
How to start embroidering and operation after the start are explained here.  
Starting Embroidering  
The following screen appears when the edit data is retrieved from the explorer.  
To run the embroidery data explorer  
To run the embroidery data editor  
To copy the current data to other linked machines  
To start embroidering  
To suspend embroidering  
To display the speed and the range  
To display the overall number of stitches and the current  
number of stitches  
The progress of embroidering is displayed on a bar chart.  
To display the name of the embroidering data  
To display the timing angle of the needle drop and hoop movement.  
Click here and the overall speed range increases by one level.  
Click here and the overall speed range decreases by one level.  
To display the status of the machine.  
1. Click  
.
"Hoop" appears at the machine display window.  
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Chapter 6 Embroidering  
2. Press the  
button. Embroidering starts.  
Embroidery data appears in gray, indicating the embroidering status.  
Pause  
1. Click  
.
Canceling  
1. Press the  
button while pressing the  
button on the machine  
STOP  
operation panel.  
2. Click  
.
3. The check screen appears. Click [Yes] to cancel.  
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Chapter 6 Embroidering  
Moving the Home Position  
Move the selected machine home position.  
1. Select [Home Position] from Operation menu or click  
.
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Chapter 6 Embroidering  
Step-forward/Step-back  
Allows step-forward or step-back of stitches without embroidering.  
Click  
to stop embroidering for step-forward/back mode.  
The special tool bar appears in the step-forward/back mode.  
Tool bar for step-back/step-forward  
Entering in the Step-forward/Step-back Mode  
1. Click  
to stop embroidering.  
2. Select [Step F/B] from the Operation menu or click  
.
A cross appears on the screen. The current needle position is the intersection of the vertical and  
horizontal lines.  
Current needle position  
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Chapter 6 Embroidering  
Canceling step-forward/step-back  
1. Click  
of the step forward/back tool bar.  
The cross disappears and the step forward/back mode is canceled.  
Setting Step-forward/Back Distance or Timing  
Select step-forward/back distance or timing.  
The functions of icons are as follows:  
Moves forward (backward) by 1 stitch.  
Moves forward (backward) by 10 stitches.  
Moves forward (backward) by 100 stitches.  
Moves to the next (previous) color change.  
Moves to the next (previous) feed.  
1. Click the icon to select the desired function.  
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Chapter 6 Embroidering  
Stepping Forward/Back  
Steps forward/back the stitches actually.  
The functions of icons are as follows:  
Returns to the start position. For repeating patterns, returns to the start position of the current pattern.  
Moves backward by the specified distance continuously. Click  
Moves backward by the specified distance.  
Click this to stop after clicking or  
Moves forward by the specified distance.  
Moves forward by the specified distance continuously. Click  
to stop movement.  
.
to stop movement.  
This is selected for repeating patterns. The machine goes to the start position of the next pattern.  
Specify the travel length from the embroidery start point.  
Selection of movement to the start position. The needle moves as follows:  
Click the  
icon and the needle  
moves to the start position of the  
current pattern.  
Click the  
icon  
and the needle  
moves to the start  
position of the next  
repeating pattern.  
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Chapter 6 Embroidering  
1. Select the icon and move the cross to the desired position for step  
forward/back.  
Forward  
Backward  
Specifying the Value  
Specify the travel length from the embroidery start point.  
1. Click  
.
2. Input the number of stitches to start embroidery. Click [OK].  
Resuming Embroidering  
1. Click  
in the tool bar.  
The cross disappears. The embroidery status at the step forward/backward position of the  
stitches is displayed.  
Forward  
Backward  
2. Click  
.
It is ready to resume embroidering and "Hoop" appears at the machine display window.  
3. Press  
on the machine.  
START  
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Chapter 6 Embroidering  
Moving Embroidery Position  
Changes the position of embroidery data.  
Movement is allowed only in the embroidering area (within the red frame).  
Embroidering area  
1. Select [Move Embroidery Position] from Operation menu or click  
.
2. The pointer turns into  
. Drag the embroidery data.  
The mouse arrow becomes + while dragging.  
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Chapter 6 Embroidering  
Centering Pattern  
Moves the pattern to the machine home position.  
1. Select [Move Pattern] from Operation menu.  
2. The pattern is moved.  
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Chapter 6 Embroidering  
Saving Data  
Saves the edited data. The edited data can be saved over the current file or renamed as a separate file.  
Save  
Saves the edited data over the current file. The original data is deleted.  
1. Select [Save] from File menu or click  
.
2. If color etc. has been is changed, the pattern image appears.  
Save As...  
Renames and saves the edited data as a new file.  
1. Select [Save as...] from File menu.  
2. Select the directory to save the new file. Enter a new file name.  
3. Click [Save].  
4. If color etc. has been is changed, the pattern image appears.  
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Chapter 6 Embroidering  
Test  
Carries out sensor information check, actuator operation test, test for main shaft rotation, etc. for machine  
maintenance.  
This function is protected by a password. A dealer engineer will use this function if  
required.  
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Chapter 6 Embroidering  
Running Other Programs  
Other programs can be started when the machine power is not turned on or when the machine is in  
operation for embroidery.  
The following programs can be started:  
Embroidery data explorer  
Allows transfer and copy of the embroidery data.  
Data transfer to the machine controller is not allowed.  
Embroidery data editor  
Production report  
Allows editing of embroidery data.  
Allows display and print-out of production data, etc.  
1. Select [Embroidery Data Explorer independently] or [Embroidery Data  
Editor independently] from Tool menu.  
Selecting [Embroidery Data Edit Individual Start]  
Input the number of needle bars. Input the number according to your machine  
specifications. Click [OK].  
Click this to increase or decrease the value.  
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Chapter 7 Operation of Machine  
Chapter 7 Operation of Machine  
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Chapter 7 Operation of Machine  
1. Operating Procedures  
1-1 Power Source  
1. Turn the power on to the machine.  
2. Reset the emergency stop button.  
3. Press the high power switch.  
4. The power lamp lights up and the display  
window indicates "BES-", and then "962  
(BES-1262BC : "1262")".  
• An alarm buzzer sounds three times. Then  
the needle bar and presser foot move up  
and the frame moves up to the reference  
point.  
The machine enters the waiting state for an  
embroidering data selection.  
Emergency stop button  
Power switch  
Note) When turning the power off and back it on  
again, wait for at least 10 seconds.  
1-2 Preparation for Embroidering  
• Select embroidering data while the machine is in the waiting state for an embroidering data  
selection, and transmit required data by pressing the icon.  
• The READY lamp lights up and the machine is placed in the waiting state.  
• Using the jog switches ( ), determine a position to start embroidering.  
Note) An error code is displayed in the display window if a pattern comes out of the hoop.  
• Pressing the START switch starts embroidering.  
* During embroidering, the speed is indicated in the display window.  
• After embroidering is finished, the hoop returns to the start point and the machine is placed  
in the stand-by state.  
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Chapter 7 Operation of Machine  
2. Stopping the Machine  
2-1 Procedure to Stop the Machine  
Press the stop button or  
operation of the machine.  
to stop  
STOP  
The stop button adopts the push-turn-lock  
method. If you want to keep the machine  
stopped, turn the stop button clockwise  
while pushing it.  
2-2 Resetting Machine Stop  
• When the stop button is locked by turning  
it while pressing it, the message, "STOP",  
is displayed while blinking on the operation  
panel.  
• To reset the stop button, turn it  
counterclockwise while pressing it. The  
knob of the button pops up and machine  
stop is reset.  
• Check to see that the other stop button is  
reset.  
2-3 Emergency Stop of the Machine  
When the emergency stop button is  
pressed, all power except for that for the  
fluorescent lamp is turned off.  
2-4 Resetting Emergency Stop  
When turning the emergency stop button  
in the direction of the arrow illustrated on  
the button, the knob of the button pops up  
and emergency stop is reset.  
Press the power switch to turn on the  
power again.  
Emergency stop button  
Power switch  
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Chapter 7 Operation of Machine  
3. Permission for Hoop Movement  
• When the computer has given a command  
to move the embroidery hoop, "HOOP" is  
displayed while blinking on the operation  
panel.  
• Press the check switch and the embroidery  
hoop moves to the designated position.  
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Chapter 7 Operation of Machine  
4. Measures against Thread Breakage  
4-1 Remedies  
1. If embroidering is suspended due to thread  
breakage, the THREAD SENSOR lamp of  
the machine head with a thread breakage  
blinks.  
2. Correct the broken thread and pass it  
through again.  
* Refer to "Chapter 2, 3-1 Upper Threading" for details.  
3. Press the STOP switch or press the STEP  
BACK/FWD switch in order to reset the  
alarm.  
STOP  
4. Return the hoop to a position where thread  
breakage occurred by pressing the STEP  
BACK switch.  
THREAD  
SENSOR lamp  
HEAD switch  
or  
MENDING  
lamp  
MENDING  
switch  
Note) When the switch is turned for 20 stitches or  
more, the machine continues operation with-  
out holding the switch. To stop the machine,  
turn the switch to the opposite side.  
STEP BACK/  
FWD switch  
5. Press the START switch on the operation  
panel or the start switch located between  
the machine heads to resume operation.  
or  
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Chapter 7 Operation of Machine  
4-2 Mending  
The machine head whose MENDING lamp is lit performs embroidering by the preset number  
stitches. When it is completed, all the machine heads start normal embroidering operation.  
• The MENDING lamps except for the  
machine head whose needle thread has  
been broken are turned off.  
• At this time, the machine head, whose  
MENDING lamp is on, performs resewing  
from the step-back position while the other  
machine heads (with MENDING lamps off)  
are stopped. When resewing is completed,  
the other machine heads (except those  
halted or with bed retracted) also start  
embroidering.  
Manual operation  
The mending start and end positions can be set for each machine head using the MENDING switch on  
the tension plate.  
The MENDING lamp is lit when the  
MENDING switch of each machine head is  
flipped up during standby. Resewing from  
the step-back position to this position can  
be executed.  
* When the MENDING switch is flipped up  
while the MENDING lamp is off, the lamp is  
turned on; when the MENDING switch is  
flipped up again while the MENDING lamp  
is lit, the lamp is turned off.  
Note) The mending end position cannot be set for  
each machine head.  
When all MENDING lamps are turned on, the  
mending end position will be set to the posi-  
tion where one of the lamps is turned off first.  
Note) To cancel the mending end position, turn all  
the MENDING lamps are turned on (except for  
halted machine heads) .  
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Chapter 7 Operation of Machine  
1. Turn off the MENDING lamp No. 3 at the  
standby position A.  
No.1 Stitch  
No.2 Stitch  
No.3 Stitch  
(The position A should be the mending end  
position.)  
2. Press the jog switch or  
backward.  
to move it  
Turn off the MENDING lamp No. 2 at the  
position B.  
(The position B does not become the end  
position; the position A remains the end  
position.)  
Stand by  
position A  
No.3  
Mending LED is off.  
Note) When the MENDING switch of the machine  
head whose lamp is off is pressed:  
No.1 Stitch  
B
No.2 Stitch  
No.3 Stitch  
• The MENDING lamp of the machine head is  
lit, and mending is executed for the ma-  
chine head.  
Mending LED  
Note) When the MENDING switch of the machine  
head whose lamp is on is pressed:  
• The MENDING lamp of the machine head  
goes off and mending is not excuted for the  
machine head.  
Stand by  
position A  
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Chapter 7 Operation of Machine  
5. Jog Embroidering  
• Jog embroidering can be used for  
preventing the thread from slipping from  
the needle at the start of embroidering.  
BES-962BC  
BES-1262BC  
• Jog embroidering can be executed as long  
as the start switch at the machine head is  
held down.  
Note) Never apply a tape on the switch to keep jog  
operation for a long time. Doing so may cause  
damage to the machine.  
6. Hoop Feed Position  
• In order to ease mounting and dismounting of the embroidery hoop, another needle position  
can be set as a hoop feed position in the movable area additionally to the current needle  
position. (The hoop feed position should be set by the personal computer.)  
• In order to ease material attachment while operation is suspended, the hoop can be moved  
to the feed position at any time by the hoop feed switch.  
• The hoop can also be moved to the feed position automatically after embroidering is finished.  
Refer to "Automatic Hoop Feed" on Page 159 for details.  
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Chapter 7 Operation of Machine  
7. Area Check  
7-1 External Tracing  
• If the check switch is pressed in other  
cases than "area over", the rectangular  
outline of the pattern is traced.  
Embroidering  
start position  
7-2 Automatic Hoop Movement in Area  
0.1mm  
(Example)  
0.1mm  
Embroidering area  
• If "area over" is displayed, press the check switch. The hoop automatically moves inside the  
embroidering area, where the pattern is set, at the nearest position.  
Note) After finishing the movement inside the area by this function, execute external tracing. Then, check that  
the needle and the presser foot do not interfere with the hoop before starting embroidering.  
Embroidering area  
If the pattern is not held in the embroidering area as shown below, the hoop cannot move into the area.  
Enlarge the embroidering area on the personal computer.  
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Chapter 7 Operation of Machine  
8. Jog Switches  
8-1 Hoop Movement to Start Position  
The hoop immediately after the embroidering mode becomes valid can be moved so that the  
start position can be set as required.  
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Chapter 7 Operation of Machine  
8-2 Inching Mode during Embroidering (Forcible Hoop Movement)  
1. Press the jog switch  
while  
pressing the "STOP" switch  
and "AJST" is displayed.  
2. Press the jog switch  
to forcibly change  
the hoop. "JOG" is displayed.  
3. Press the "START" switch and press the jog  
switch. The hoop moves to the direction of  
the pressed switch.  
Notes) • Note that the forcible hoop movement will  
produce deviation of embroidering by the  
amount.  
• If the hoop and material are deviated from  
each other during embroidering, correct it  
by using the jog switches.  
4. Pressing the STOP switch  
resets the inching mode.  
STOP  
5. Press the START switch  
restarts embroidering.  
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Chapter 7 Operation of Machine  
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Chapter 8 Creating Production Report  
Chapter 8  
Creating Production Report  
Records and controls the machine operation.  
The production report can be created based  
on this data. Detailed information of produc-  
tion report allows efficient embroidering con-  
trol.  
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Chapter 8 Creating Production Report  
Functions (Command Reference)  
File menu  
Open Report File  
Save As CSV  
Print  
Opens the report file. ( page 204)  
Saves the current report data in CSV format. ( page 217)  
Prints the report. ( page 218)  
Print Preview  
Displays the print preview on the screen.  
Displays the setting screen for printing. ( page 218)  
Exits from the production report.  
Page Setup  
Exit from Production Report  
Edit menu  
Copy  
Copies the selected area to the clipboard. ( page 219)  
Selects all report data.  
Select All  
View menu  
Details  
Displays detail data. ( page 205)  
Thread Breakage Information on Needle Bar  
Thread Breakage information in pattern  
Output information  
Total output information  
Top page  
Displays the thread breakage information for each machine needle. ( page 206)  
Displays the thread breakage information for each pattern. ( page 207)  
Displays the production output of each machine. ( page 208)  
Displays the total production output. ( page 210)  
Displays the top page.  
Previous page  
Displays the previous page.  
Next page  
Displays the next page.  
Last page  
Displays the last page.  
Tool Bar  
Displays the tool bar.  
Status Bar  
Displays the status bar.  
Settings menu  
Items to be displayed  
Delete report file (s)  
Sets the display item. ( page 211)  
Deletes the report file. ( page 220)  
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Chapter 8 Creating Production Report  
Description of Screen  
Thread Breakage for Each Needle Bar  
Detailed Data  
Save as CSV  
Thread Breakage for Each Pattern  
Total Output  
About This Application  
Print Help  
Output Copy  
Open report file  
Status bar  
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Chapter 8 Creating Production Report  
Displaying Report  
Displays the machine operation status in the form of report.  
The following reports can be displayed:  
Details  
Displays detail data while the machine is in operation.  
Thread Breakage  
information on Needle Bar  
Displays the thread breakage information for each machine.  
Displays the thread breakage information for each pattern.  
Thread Breakage  
information in Pattern  
Output information  
Displays production output or efficiency of the selected machine.  
Displays production output or efficiency of multiple machines.  
Total output information  
Items to be displayed in each report can be set. For details, refer to "Setting  
Display Items" ( page 211).  
1. Select the desired report from View menu or on the tool bar.  
2. Select [Open] from File menu or click  
3. Select the applicable machine.  
.
Click here to select the  
machine for detail data,  
thread breakage and  
output information.  
Click here to select the  
machine for total output  
information. Click here  
again to cancel the  
selection.  
4. Click [OK].  
5. Specify the period to read.  
For more information, refer to "General" in "Setting Display Items" on page 211.  
6. Click [OK].  
The report appears.  
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Chapter 8 Creating Production Report  
Display Example of Details  
Displays the machine information chronologically that are collected within the  
specified period.  
The following information is indicated under the "Reason" column:  
Display  
Contents  
Power ON  
The machine power was turned on.  
If the computer is turned on after the machine power has  
been on, it shows the time when the computer recognized  
the machine.  
Power OFF  
The machine power was turned off.  
If the computer is turned off before the machine power, it  
shows the time when the computer program quit.  
Load design (*)  
The name of the loaded pattern and the number of stitches  
are indicated. This is also recorded when embroidering was  
started after the power was turned off and back on.  
Embroidering started  
Embroidering completed  
Embroidering canceled  
Embroidering was started.  
Embroidering was completed.  
Embroidering was canceled.  
The information on the pattern is deleted from the record.  
Color change (*)  
Suspended (*)  
The needle bar number and the number of stitches after  
color change are indicated.  
The machine operation was suspended by the operator.  
Stoppage due to thread  
breakage (*)  
A thread breakage occurred. The head number,  
the needle bar number and the speed range are indicated.  
Error (*)  
The machine was stopped due to an error.  
Embroidering restarted (*)  
Embroidering was restarted after a suspension, a thread  
breakage, or an error.  
The items marked with "*" can be shown or hidden on the " Setting items to be  
displayed" screen.  
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Display Example of Thread Breakage Information on Needle Bar  
Displays the information on thread breakage occurrences with head numbers and  
needle bar numbers. Three needle bars with frequent thread breakage are  
indicated.  
Display  
Contents  
No. of times thread is  
trimmed (*)  
Number of thread breakage occurrences per needle bar  
No. of stitches (*)  
Thread breakage rate (*)  
Total (*)  
Number of stitches embroidered with the needle bar during  
the specified period  
Thread breakage rate per 10,000 stitches  
(10000 x No. of times thread is trimmed) /No. of stitches  
Total for all the heads or all the needle bars  
Needle bar with frequent thread Three needle bars that have thread breakage frequently,  
breakage occurrence (*) in the decreasing order of frequency  
The items marked with "*" can be shown or hidden on the " Setting items to be  
displayed" screen.  
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Display Example of Thread Breakage Information in Pattern  
Displays thread breakage information for each pattern.  
Display  
Contents  
n th  
The pattern was embroidered for the "n"th time.  
Name of the pattern that was embroidered  
Pattern name  
Head No. (*)  
Needle bar no. (*)  
n th stitch (*)  
Speed range (*)  
Head number where a thread breakage occurred  
Needle bar number where a thread breakage occurred  
The ordinal number of the stitch when a thread breakage occurred  
Speed range that was effective when a thread breakage occurred  
The items marked with "*" can be shown or hidden on the " Setting items to be  
displayed" screen.  
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Display Example of Output Information  
Displays the production information that are collected during the specified period.  
Display  
Contents  
Total electricity supply time Total time when the machine was energized within the  
specified period  
Total embroidering time  
Total time when the machine embroidered within the  
specified period  
Total actual embroidering time Total actual time when the machine embroidered  
within the specified period  
Excluded time  
Total time of intermission and maintenance for the number  
of days in the specified period  
Electricity supply efficiency Electricity supply efficiency by calculating below:  
(Total electricity supply time - excluded time) /  
total electricity supply time  
Embroidering efficiency period Ratio of the actual embroidering time to the total  
embroidering time  
Total actual embroidering time / total embroidering time  
Number  
The pattern embroidered during the specified period is numbered.  
Name of the pattern  
Pattern name  
No. of stitches in pattern  
Total stitches (*)  
Number of stitches in the pattern  
Total number of stitches by repeating embroidering  
No. of stitches in pattern X No. of times embroidered  
No. of colors in pattern (*)  
Number of colors in the pattern  
No. of times embroidered (*) Number of embroidering repeated  
No. of workpieces embroidered (*) Number of finished sheets by one embroidering cycle  
Total no. of heads which  
are stopped  
Total number of the heads at rest for one embroidering  
cycle  
Embroidering time (*)  
Time from embroidering start to the end for the pattern  
Actual embroidering time (*) Embroidering time from which the time for interruption, stop  
due to thread breakage, and stop due to error is excluded  
Average embroidering speed  
Average embroidering speed in the actual embroidering  
time (the number of stitches per minute)  
Total stitches/actual embroidering time  
Efficiency 1 (*)  
Ratio of the actual embroidering time to the embroidering  
time for the pattern with time for interruption excluded  
Actual embroidering time/(embroidering time-time for  
interruption)  
Efficiency 2 (*)  
Ratio of the actual embroidering time to the embroidering time  
Actual embroidering time / embroidering time  
Time stopped (*)  
Total of stop time during embroidering  
Reason for stoppage (*)  
Reasons for stoppage are indicated. Refer to the next page.  
The items marked with "*" can be shown or hidden on the " Setting items to be  
displayed" screen.  
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Details of reason for stoppage  
Interrupted  
Frequency and total time stopped by the operator  
Frequency and total time stopped by thread breakage  
Stoppage due to  
thread breakage  
Error  
Frequency and total time stopped by errors  
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Chapter 8 Creating Production Report  
Display Example of Total Output Information  
Displays the output information per pattern on multiple machines that are selected.  
Display  
Contents  
Number  
The pattern embroidered during the specified period is numbered.  
Name of the pattern  
Pattern name  
No. of stitches in pattern  
Total stitches (*)  
Number of stitches in the pattern  
Total number of stitches by repeating embroidering  
No. of stitches in pattern X No. of times embroidered  
No. of colors in pattern (*)  
Number of colors in the pattern  
No. of times embroidered (*) Number of embroidering repeated  
No. of workpieces embroidered (*) Number of finished sheets by one embroidering cycle  
Total no. of heads which  
are stopped  
Total number of the heads at rest for one embroidering  
cycle  
Embroidering time (*)  
Time from embroidering start to the end for the pattern  
Actual embroidering time (*)  
Actual embroidering time excluding the stop time by thread  
breakage, suspension and errors from the embroidering time  
Actual embroidering speed (*) Average embroidering speed in the actual embroidering  
time (the number of stitches per minute)  
Total stitches/actual embroidering time  
Efficiency 1 (*)  
Ratio of the actual embroidering time to the embroidering  
time for the pattern with time for interruption excluded  
Actual embroidering time/(embroidering time-time for  
interruption)  
Efficiency 2 (*)  
Ratio of the actual embroidering time to the embroidering time  
Actual embroidering time / embroidering time  
Time stopped (*)  
Total of stop time during embroidering  
Reason for stoppage (*)  
Reasons for stoppage are indicated. Refer to page 209.  
The items marked with "*" can be shown or hidden on the " Setting items to be  
displayed" screen.  
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Setting Display Items  
Sets display items for each production report.  
The following tab windows can be set:  
General  
Details  
Items related to the overall display of the output report.  
Items related to detail data.  
Thread Breakage  
Items related to thread breakage for each needle bar.  
information on Needle Bar  
Thread Breakage  
Items related to thread breakage for each pattern.  
information in Pattern  
Output information  
Items related to output information.  
Total output information  
Item related to total output information.  
Recess time  
setting  
Items not included in the efficiency calculation for  
output information and total output information.  
1. Select [Items to be displayed] from Settings menu.  
2. "Setting items to be displayed" screen appears.  
Click the tab on the screen and the tab window for the items appears.  
Tab  
General  
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Collate  
Selects the data collection period. If month, week or day is selected, set the end  
date or end hour.  
Storage  
Selects the data save period.  
Details  
Main items to be displayed  
Displays each event and the time.  
Load design  
Transfer time of embroidery data  
Time of color change  
Color change  
Stoppage due to thread breakage  
Restart  
Time of thread breakage  
Time of resuming embroidering after suspension  
Time when the emergency stop button was pressed  
Time when an error has occurred  
Stop after pressing button  
Suspended Error  
Sub items to be displayed  
Displays the following for each item in main display items.  
Head no.  
Head number  
Needle no.  
No. of stitches  
Speed range  
Needle number  
Number of stitches  
Speed range  
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Chapter 8 Creating Production Report  
Thread Breakage Information on Needle Bar  
Main items to be displayed  
No. of thread breakage occurrences  
No. of stitches  
Number that thread breakage has occurred  
Number of stitches used in embroidery  
Rate of thread breakage for 10,000 stitches  
Thread breakage rate  
Sub items to be displayed  
Displays the following for each item in main display items.  
Total  
Total of the item for each head and each needle  
Needle Bar with frequent  
thread breakage occurrences  
Data of three needles that have caused thread  
breakage most frequently  
Thread Breakage Information in Pattern  
Head no. where thread  
breakage occurred  
Head number that has caused thread breakage  
Needle bar no. where thread  
breakage occurred  
Needle number that has caused thread breakage  
No. of stitches until thread  
breakage  
Number of stitches until thread breakage has  
occurred  
Speed range  
Speed range when thread breakage has occurred  
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Chapter 8 Creating Production Report  
Output Information  
Time is calculated to the unit of second, but the display unit is in minute. This may  
result in minor differences.  
Items to be displayed  
Total stitches  
The total number of embroidery stitches from start to end  
Number of embroidering  
No. of times embroidered  
Embroidering time  
Actual embroidering time  
Time stopped  
The total time from start to end spent for embroidery  
Time spent for embroidering  
Time not spent for embroidering  
Embroidering efficiency  
Actual embroidery time/ (Embroidering time-Interrupted)  
Actual embroidery time/Embroidering time (in %)  
Reason for stoppage  
Event that caused a stop  
No. of colors in pattern  
No. of workpieces embroidered  
Average embroidering speed  
Number of colors in pattern  
Number of sheets embroidered.  
Number of total stitches/Actual embroidery time  
(number of stitches for 1 minute in embroidering)  
Reason for stoppage  
Items for selection appear when [Reason for Stoppage] is clicked in the "Items to  
be diaplayed" column.  
The display shows for three cases: emergency button stop, thread breakage,  
and error stop.  
Frequency  
Total time  
Number of stops  
Total stop time  
Average time  
Average stop time per occurrence (in seconds)  
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Chapter 8 Creating Production Report  
Total Output Information  
Time is calculated to the unit of second, but the display unit is in minute. This may  
result in minor differences.  
Items to be displayed  
Total stitches  
The total number of embroidery stitches from start to end  
Number of embroidering  
No. of times embroidered  
Embroidering time  
Actual embroidering time  
Time stopped  
The total time from start to end spent for embroidery  
Time spent for embroidering  
Time not spent for embroidering  
Embroidering efficiency  
Actual embroidery time/ (Embroidering time-Interrupted)  
Actual embroidery time/Embroidering time (in %)  
Reason for stoppage  
Event that caused a stop  
No. of colors in pattern  
No. of workpieces embroidered  
Average embroidering speed  
Number of colors in pattern  
Number of sheets embroidered.  
Number of total stitches/Actual embroidery time  
(number of stitches for 1 minute in embroidering)  
Reason for stoppage  
Items for selection appear when [Reason for Stoppage] is clicked in the "Items to  
be displayed" column.  
The display shows for three cases: emergency button stop, thread breakage,  
and error stop.  
Frequency  
Total time  
Number of stops  
Total stop time  
Average time  
Average stop time per occurrence (in seconds)  
Target machine  
Click and select the machine for calculation. To cancel the selection, click again.  
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Chapter 8 Creating Production Report  
Recess Time Setting  
Sets the time not to be included in the calculation. This time is displayed on the  
"Output" report as "Time Excluded".  
Target machine  
Click and select the applicable machine for calculation.  
Total recess time  
Set the time not to be included in the day-to-day calculation during the designated  
period.  
Total maintenance time  
Set the time not to be included in the calculation throughout the period.  
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Chapter 8 Creating Production Report  
Save As CSV...  
Converts the production report data to CSV format that can be read in spreadsheet software.  
1. Select [Save As CSV] from File menu or click  
.
2. The file name "Untitled. csv" automatically appears. To change the name,  
change "Untitled".  
3. Select the directory to be saved and click [Save].  
What is CSV format?  
CSV (Comma Separated Value format) means a type of file formats used  
for PC. Data in each item is divided by commas and recorded as a text file.  
This format is mainly used for a spreadsheet software or data base software.  
The extension is "csv".  
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Chapter 8 Creating Production Report  
Printing Production Report  
Prints the production report from a printer.  
Page Setup  
Printing method is set as required.  
1. Select [Page setup] from the File menu.  
Setting screen is displayed.  
The sample image is displayed.  
Set the margin.  
Set the printer.  
Set the paper direction.  
Set the paper size.  
Print  
1. Select [Print] from File menu or click  
.
Set the number of sheets and click [OK].  
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Chapter 8 Creating Production Report  
Copying Report Data  
Copies the selected area as text data. This allows use of the production report on other word processing  
software.  
1. Select [Select All] from Edit menu, or drag and select the area to be  
copied.  
When dragging for selection  
When selecting [Select All]  
2. Select [Copy] from Edit menu or click  
.
3. The area is copied as text data. Start a word processing software and  
select [Paste] from Edit menu.  
Copied data is saved until another data is copied or cut.  
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Chapter 8 Creating Production Report  
Deleting Report  
Deletes the record data for production report.  
1. Select [Delete report file(s)] from Settings menu.  
The password entry screen is displayed. Refer to the Brother sales department for password  
information.  
2. Set the period to be deleted.  
3. Click [OK].  
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Chapter 9 Maintenance  
Chapter 9 Maintenance  
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Chapter 9 Maintenance  
CAUTION  
Turn off the power switch before starting maintenance.  
Failure to do so may start the machine unintentionally through an accidental activation of the START switch,  
resulting in bodily injuries.  
Be sure to wear protective goggles and gloves when handling the lubricating oil or grease, so that no oil or  
grease gets into your eyes or onto your skin, otherwise inflammation can result.  
Furthermore, do not drink the oil or grease under any circumstances, as they can cause vomiting and  
diarrhoea.  
Keep the oil out of the reach of children.  
• Keep the machine clean at all times to prevent machine trouble.  
• Keep the machine clean.  
Remove dirt with a soft, dry cloth. If necessary, clean with the detergent-soaked cloth, then wipe off  
the detergent with a cloth dampened with (hot) water.  
• Caution  
Never use benzene or thinner for cleaning the machine.  
1. Cleaning  
1-1 Cleaning and Lubrication of Rotary Hook  
Lubricate these points.  
• Clean rotary hooks daily using the brush provided at the time of lubrication. If a rotary hook  
is too dirty, cleaning with a compressor (compressed air) is recommended.  
• If thread breakage or rotary hook noise occurs during embroidering, lubricate the race of the  
rotary hook.  
Note) • Use the dropper provided to supply oil. Use BROTHER's embroidery machine oil (equivalent to Nisseki  
Sewing Lub No. 10).  
• Supply a proper amount of oil. Any excess may stain fabrics, etc.  
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Chapter 9 Maintenance  
1-2 Cleaning of Needle Plate  
Broken threads left around the movable or  
fixed knives or the lower thread holding  
plate may result in thread trimming failure  
or parts damage. Clean them once a  
month.  
Remove broken  
threads from this  
section.  
1-3 Cleaning of Lower Shaft Module Fan  
Remove lint from lower shaft module fan  
and its surroundings once a month using a  
pair of tweezers, etc.  
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Chapter 9 Maintenance  
2. Oiling  
To extend the machine's service life, supply oil to the following places at regular intervals.  
(Note) • When oiling, be sure to supply Brother's machine oil (Nisseki Sewing Lube #10 or the equivalent) using  
the dropper.  
• Excessive oiling may cause the material to be stained.  
2-1 Head  
BES-962BC  
Supply oil to the top and the bottom of each  
needle bar (18 points) daily as shown in the  
figure.  
BES-1262BC  
Supply oil to the top and the bottom of each  
needle bar (24 points) daily as shown in the  
figure.  
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Chapter 9 Maintenance  
BES-962BC  
Lubricate the following part indicated by the arrow ("clearance" between the connecting rod  
and the needle thread take-up bearing) once a week.  
(Note) • In lubrication, select needle bar 9 and remove arm cover L to check the lubrication area. Be sure to wipe  
off excessive oil spilt at the lower part of the arm.  
Thread take-up bush  
Connecting rod  
Connecting  
rod  
Arm cover L  
BES-1262BC  
Lubricate the following part indicated by the arrow ("clearance" between the connecting rod  
and the needle thread take-up bearing) once a week.  
(Note) • In lubrication, select needle bar 12 and remove the head cover to check the lubrication area. Be sure to  
wipe off excessive oil spilt at the lower part of the arm.  
Thread take-up bush  
Connecting rod  
Connecting  
rod  
Head cover  
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Chapter 9 Maintenance  
3. Greasing  
To extend the machine's service life, supply grease to the following places at regular intervals.  
(Note) • When greasing, be sure to use the grease tank BR2 (black) provided with the machine.  
• For overhauling, contact your distributor or refer it to trained experts.  
3-1 Head  
Grease two places indicated by the arrow once a month.  
BES-962BC  
w
1. Remove two connectors from the rear of  
q
the needle bar case.  
2. Loosen four bolts q, and remove the  
needle case w.  
q
r
3. Loosen three screws e, and remove the  
presser foot guide plate r.  
y
4. Loosen two bolts t, and remove the arm  
cover L y.  
e
t
5. Grease all the grooves of the thread take-  
up cam uand the work clamp cam i.  
i
* After greasing, assemble in the reverse  
order.  
(Note) • When assembling the needle bar case w,  
place it on the machine and turn the change  
pulley !behind the cover oat right. Check  
that it is engaged, and then tighten the bolts.  
u
• When attaching the presser foot guide plate  
r, move the presser foot up and down by  
the retracting lever to check that is it not  
distorted.  
w
o
!
r
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Chapter 9 Maintenance  
BES-1262BC  
1. Remove two connectors from the rear of  
the needle bar case.  
2. Loosen four screws q, and remove the  
head cover w, and loosen two screws e  
and remove the head cover Rr.  
y
(Note) Because the heads No.1 and No.2 have the  
head covers R and L respectively, remove  
both the the covers when greasing.  
t
i
r
t
3. Loosen four bolts t, and remove needle  
bar case y.  
4. Loosen three bolts u, and remove presser  
foot guide plate i.  
u
w
e
q
5. Grease all the grooves of the thread take-  
up cam oand the work clamp cam !.  
!
* After greasing, assemble in the reverse  
order.  
o
(Note) • When reattaching the head cover w after  
its removal, move the needle bar case to  
the needle bar 6 position.  
y
• When assembling the needle bar case y,  
place it on the machine and turn the change  
pulley !behind the cover !at right.  
Check that it is engaged, and then tighten  
the bolts.  
• When attaching the presser foot guide plate  
i, move the presser foot up and down by  
the retracting lever to check that is it not  
distorted.  
!
!
i
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Chapter 9 Maintenance  
Grease the places indicated by the arrow once in six months.  
(Note) When greasing, be sure to use the grease tank BR2 (black) provided with the machine.  
BES-962BC  
w
u
1. Remove two connectors from the rear of  
the needle bar case.  
q
2. Loosen four bolts q, and remove the  
needle case w.  
i
u
3. Loosen three screws e, and remove the  
presser foot guide plate r.  
r
!
4. Loosen two screws t, and remove the arm  
cover L y.  
!
o
e
y
5. Loosen four screws u, and remove the  
head cover i.  
t
!
o
6. Loosen two bolts o, and remove the cap  
eaves guide !.  
!
7. Loosen three bolts !, and remove the  
!
wiper solenoid assembly !2.  
!
!
8. Remove screws !(7 pcs) indicated by  
3
arrows. Apply grease to the tapped holes  
with the syringe provided and tighten the  
screws again.  
!
!
!
!
Also apply grease to presser bar spring !  
the end of presser bar guide bracket !  
presser bar metals U !and D !, and  
jump rotary shaft !  
4,  
!
5
!
!
6
7
8
!
w
* After greasing, assemble in the reverse  
order.  
(Note) • When assembling the needle bar case w,  
place it on the machine and turn the change  
pulley @behind the cover !at right.  
Check that it is engaged, and then tighten  
the bolts.  
9
!
9
• When attaching the presser foot guide plate  
r, move the presser foot up and down by  
the retracting lever to check that is it not  
distorted.  
@
r
For more information, refer to the illustra-  
tion on page 226.  
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Chapter 9 Maintenance  
BES-1262BC  
y
1. Remove two connectors from the rear of  
the needle bar case.  
!
t
2. Loosen four screws q, and remove the  
head cover w, and loosen two screws e  
and remove the head cover Rr.  
i
r
!
(Note) Because the heads No.1 and No.4 have the  
head covers R and L respectively, remove  
both the the covers when greasing.  
u
w
e
3. Loosen four bolts t, and remove the  
needle case y.  
q
!
4. Loosen three screws u, and remove the  
presser foot guide plate i.  
o
!
5. Loosen two bolts o, and remove the cap  
eaves guide !.  
!
6. Loosen three bolts !, and remove the wiper  
solenoid assembly !.  
!
!
7. Remove screws ! (7 pcs) indicated by  
3
arrows. Apply grease to the tapped holes  
with the syringe provided and tighten the  
screws again.  
!
!
!
Also apply grease to presser bar spring !  
the end of presser bar guide bracket !  
presser bar metals U !and D !, and  
jump rotary shaft !  
4,  
!
!
5
!
!
6
7
8
!
y
* After greasing, assemble in the reverse  
order.  
(Note) • When reattaching the head cover w after  
its removal, move the needle bar case to  
the needle bar 6 position.  
• When assembling the needle bar case y,  
place it on the machine and turn the change  
!
9
pulley @behind the cover ! at right.  
9
Check that it is engaged, and then tighten  
the bolts.  
@
i
• When attaching the presser foot guide plate  
i, move the presser foot up and down by  
the retracting lever to check that is it not  
distorted.  
For more information, refer to the illustra-  
tion on page 227.  
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Chapter 9 Maintenance  
3-2 Feed Guide Section  
Check the X-feed linear guides (2 positions) and the Y-feed linear guides (one each on the right  
and left, and one point on bed No. 3).  
(Note) When greasing, be sure to use the grease tank 30 provided with the machine.  
Procedure  
u
1. Loosen 12 screws q, and remove the X-  
w
feed cover w.  
2. Loosen eight screws e, and remove the  
q
cover r.  
r
3. Remove thirteen screws t. Remove bed  
covers B yand C u.  
t
y
r
e
4. Grease the X-feed linear guides (3  
positions), the Y-feed linear guides (one  
each on the right and left), and the linear  
guide inside the No. 3 bed. Slide the guide  
to spread grease entirely.  
* After greasing, assemble in the reverse  
order.  
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Chapter 10 Adjustment  
Chapter 10 Adjustment  
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Chapter 10 Adjustment  
CAUTION  
Turn off the power switch and pull out the plug  
If adjustment should be made while the power  
switch is turned on, pay special attention to your  
safety.  
before starting adjustment. Failure to do so may  
start the machine unintentionally through an  
accidental activation of the START switch, re-  
sulting in bodily injuries.  
Maintenance and inspection of the machine  
should be conducted only by trained engineers.  
• Adjustment  
1. Adjusting Needle Bar Height  
y
180°  
u
e
q
t
w
r
q
10.8mm  
Tighten the bolt  
uso that the  
clearance can be  
even.  
y
i
t
u
Do not hit  
this section.  
i
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Chapter 10 Adjustment  
1. Dismount the pulley cover and turn the pulley B quntil the pulley scale indicates 180˚ and  
the needle bar is set at the lowest position. (The pulley B " " mark and the stop mark " "  
are aligned.)  
2. Insert the positioning bar winto the hole of the pulley B qand fix the drive shaft.  
Note) Turn the pulley B securely in the clockwise direction to eliminate a backlash.  
3. Loosen Needle bar guide bracket set screw eand the bolt uof the top dead center stopper  
t when the needle tip is positioned 10.8 mm above the center of the rotary hook shaft.  
Adjust the position of the needle bar thread guide so that the set screw ron it is turned to  
the right by 25 ~ 30˚. Tighten Needle bar guide bracket set screw esecurely.  
Note) When tightening the needle bar clamp set screw e, the hole in the needle bar guide should face the front.  
4. After adjustment is finished, remove the positioning bar w.  
5. Set the needle bar at the highest position (where the pulley B indication mark " " and the  
cover indication mark " " are aligned). Lightly press the top dead center stopper ttoward  
the cushion rubber y, and tighten Socket head bolt for top dead center stopper u while  
.
pressing down the needle bar clamp so that it faces the front. (Tightening torque: 0.78 N m)  
Note) • Make sure that the top dead center stopper does not hit the needle bar guide rail iat this time.  
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Chapter 10 Adjustment  
When using the bottom dead center gauge  
180  
°
q
w
q
u
i
o
t
e
y
Cutting  
section  
e
r
10.8mm  
Cutting  
section  
Tighten the bolt  
oso that the  
clearance can be  
even.  
i
!
u
o
Do not hit  
this section.  
!
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Chapter 10 Adjustment  
1. Turn the pulley B quntil the scale of pulley B qindicates 180˚ (where the pulley B indication  
mark " " and the stop mark " " are aligned) and the needle bar is set at the lowest position.  
2. Insert the positioning bar winto the hole of the pulley B qand fix the drive shaft.  
Note) Turn the pulley B securely in the clockwise direction.  
3. Insert the bottom dead center gauge einto the rotary hook r.  
4. Loosen the screw y of the needle bar clamp t and Socket head bolt for top dead center  
stopper o, then move the needle bar up and down until the needle tip touches the gauge e  
lightly.  
Note) • The needle point should touch the gauge at a place other than the cutting section.  
• The bottom dead center gauge should be set in or removed from the rotary hook with its cutting section  
facing upward.  
5. Tighten the screw yof the needle bar clamp tsecurely.  
6. After adjustment is finished, remove the positioning bar w.  
7. Set the needle bar at the highest position (where the pulley B indication mark " " and the  
cover indication mark " " are aligned). Lightly press the top dead center stopper utoward  
the cushion rubber i, and tighten Socket head bolt for top dead center stopper o while  
.
pressing down the needle bar clamp so that it faces the front. (Tightening torque: 0.78 N m)  
Note) • Make sure that the top dead center stopper udoes not hit the needle bar guide rail !at this time.  
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Chapter 10 Adjustment  
2. Replacing (Attaching) Rotary Hook  
1. Turn the power switch off.  
2. Tighten the screw q of the rotary hook  
cutting section to fit to that of the lower  
shaft w.  
Lower  
shaft  
3. When mounting, press it inward until it  
stops.  
Note) After replacing rotary hooks, refer to "4. Ad-  
justment of Timing Between Needle and Ro-  
tary Hook (Page 238)" and adjust the timing.  
q
Cutting  
section  
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Chapter 10 Adjustment  
3. Adjustment of Clearance Between Needle and Rotary Hook  
1. Turn the power switch off.  
2. Select the needle bar No. 1 q.  
q
i
9
8
7
6
5
4
3
2
1
The illustration at the left shows the case of BES-  
962BC. For BES-1262BC, the No. 12 needle becomes  
needle bar No. 9.  
w
3. Remove two flat screws w and dismount  
the needle plate e.  
e
4. Turn the pulley B until the pulley indication  
mark " " and the stop mark "NH " are  
aligned.  
2mm  
2mm  
5. Turn the rotary hook r manually so that  
the rotary hook point is aligned properly.  
r
6. Loosen the set screw yon the side of the  
bed t.  
7. Turn the eccentric screw uon the left side of  
the bed t using a regular screwdriver and  
adjust a clearance between the needle and the  
rotary shaft to 0.3 ~ 0.5 mm.  
u
t
8. Adjust the clearance between the needle  
and the rotary hook's point to 0.3 ~ 0.5 mm  
at the needle bar No. 9 i(No. 12 needle for  
BES-1262BC).  
y
Note) If the clearance between the needle and the  
rotary hook point is not within the range of  
0.3 ~ 0.5 mm, adjust again as described in the  
step runtil the needle bar No. 1 or No. 9 (No.  
12 for BES-1262BC) whichever has the small-  
est clearance may not be interfered by the  
rotary hook point.  
0.3~0.5mm  
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237  
Chapter 10 Adjustment  
4. Adjustment of Timing Between Needle and Rotary Hook  
1. Turn the power switch on.  
2. Check that the machine pulley is at the stop  
position (at 100˚ of the scale). If not, turn  
the pulley until it comes to the stop  
position.  
3. While the machine is at the stop position,  
press the JOG switch ( ) while holding  
down the STOP switch. "AJST" is indicated  
on the display.  
STOP  
4. Pressing the START switch. "STEP" is  
indicated. The rotary hook in each machine  
head rotates to the currently set timing  
position and the rotary hook can be adjusted.  
140°  
150  
5. Turn the machine pulley manually until the  
relationship between the needle point and  
the rotary hook's point can be easily  
200  
checked (at around 140° of the scale).  
Rotary  
hook's
6. Press the STEP BACK/FWD switch to move  
the rotary hook for each head to  
adjustment.  
• STEP BACK  
For rotating the rotary hook little by little  
in the clockwise direction  
• STEP FWD  
For rotating the rotary hook little by little  
in the counterclockwise direction  
Make this adjustment for each machine  
head so that the needle and the rotary  
hook's point can fit with each other.  
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Chapter 10 Adjustment  
7. After timing adjustment the is finished for  
each head, set the pulley to the stop  
position (at 100˚ of the scale) and press the  
STOP switch. "STEP" disappears from the  
display, and the machine enters the  
standby state.  
STOP  
The adjustment of the rotary hook is  
completed and the timing is stored. The  
rotary hook returns to the stop position  
accordingly.  
5. Adjustment of Presser Foot Height  
w
q
material  
1. Turn the power switch off.  
2. Select the needle bar No. 1.  
3. Loosen the screw w of the presser foot q, and adjust the presser foot q until it comes  
above the cloth top surface when it is at the bottom dead center (where the pulley indication  
mark " " and the cover indication mark " " are aligned).  
Note) When the presser feet have been adjusted in height, check that each needle lowers to the center of the  
presser foot hole.  
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Chapter 10 Adjustment  
6. Adjustment of Thread Trimmer  
6-1 Attaching the Fixed Knife  
Attach the fixed knife q to the pin w and  
move it backward to the end of the slot,  
then mount it there.  
q
w
6-2 Checking the Movable Knife Position  
1. Turn the power switch on and wait until the  
hoop home position detection is finished.  
2. Press the stop switch for safety.  
Adjust the movable knife position in this  
state.  
q
3. Loosen two bolts ethat connect the thread  
trimmer connecting rods C qand B w.  
e
w
t
4. Tighten the two bolts e until the triangle  
part of the movable knife ris projected by  
1 mm from the fixed knife t.  
1mm  
r
Triangle part of  
movable knife  
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Chapter 10 Adjustment  
* Precautions for tightening the two bolts e:  
• The thread trimmer connecting rod B w  
has a backlash of about 0.1 ~ 0.2 mm back  
and forth. Tighten the two bolts ewhile  
pulling them forward by the backlash  
amount.  
q
e
w
• Tighten the two bolts eso that the thread  
trimmer connecting rods B w and C q  
are positioned in a straight line.  
Mount head No. 3 so as to make thread  
trimmer connecting rod D r parallel with  
the side of the bed. (Check that no  
interference will occur during feed in the  
crosswise direction.)  
* Bad example  
Bed  
r
5. After adjustment is finished, reset the stop  
switch.  
"STOP" stops blinking and disappears.  
t
6. Turn the power switch off once, then on  
again. Check that the clearance between  
the movable knife rand the fixed knife t  
is 1 mm.  
7. When adjusting again, follow the step 2 and  
after.  
1mm  
r
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Chapter 10 Adjustment  
7. Thread Wiper Adjustment  
q
e
!
r
u
y
u
i
Align  
t
w
BES-962BC  
o
y
Needle  
i
1. Move solenoid arm q in the direction of the arrow with your finger. Loosen three bolts e  
and adjust thread hook wfor smooth movements.  
2. If there is a difference in motion between needle bars No. 1 and No. 9 (No. 12 for BES-1262BC),  
loosen four screws r and make an adjustment by moving thread presser base t in the  
direction of the arrow.  
Make sure that no interference will occur when pressure foot yis raised by the solenoid.  
3. Move finger guard plate uup and down, and align the top of finger guard iwith the tips of  
the needles.  
4. After the above steps are complete, check thread hook wfor smooth movements.  
If the thread hook does not move smoothly, apply grease (Grease Tank BR2 (black)) to the gray part of thread guide  
solenoid base !and check its movements.  
Note) • Care should be taken if the finger guard is inclined. If the finger guard in such a state is pushed exces-  
sively toward the needle at the time of color change, it may interfere with the presser foot.  
• Then make an adjustment in the crosswise direction by sliding bolt oof finger guard i.  
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Chapter 10 Adjustment  
8. Adjusting the Belt Tension  
The belt Tension is adjusted to the optimum tension at the time of shipment from the factory.  
However, as the belt is used,it becomes run in and may loosen around the machine pulley  
and motor pulley . Use the following procedure to check the belt tension.  
w
q
8 mm of deflection in the belt  
9.8 N of pressure  
w
slot  
e
Place a gauge against the belt q, loosen the nut w, and then turn the nut eto move the slot  
to the appropriate position so that there is 8 mm of deflection in the belt q when 9.8 N of  
pressure is applied.  
The machine operating direction is counterclockwise when seen from the machine pulley  
end.  
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Chapter 11 Error code list  
Chapter 11 Error code list  
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Chapter 11 Error code list  
Code  
Error  
Measures  
E-00  
E-01  
E-02  
E-03  
E-04  
E-05  
E-06  
E-07  
E-08  
E-09  
E-0A  
No error occurs.  
This is not usually displayed.  
Either motor of main shaft, X- or Y-axis, or lower  
shaft has locked.  
Overtravel occurs during home position detecting Turn the power off and on once. If the same error occurs again, the home  
movement. position sensor is faulty.  
The stop switch is pressed during home position de- Press the  
or turn on the F/B switch on the head to either side to restart  
STOP  
tecting movement.  
the home position detecting movement again.  
Zero detecting movement out of range  
This is not usually displayed.  
Adjust the pulley stop position (100 degrees) above the needle and press  
Needle stop position error  
Needle bar case position error  
Needle bar case lock  
the  
or turn on the F/B switch on the head to either side.  
STOP  
This is not usually displayed.  
Press the or turn on the F/B switch on the head to either side. If the  
STOP  
same error occurs again, the color change mechanism is faulty.  
Stop switch or emergency switch was pressed while  
the needle bar case is traveling.  
This is not usually displayed.  
Turn the power off and on once. If the same error occurs again, the X-axis  
mechanism is faulty.  
X-axis home position detection error  
Thread breaking error  
After passing through the thread, press the  
the head to either side.  
or turn on the F/B switch on  
STOP  
E-0B  
E-0C  
E-0D  
E-0E  
E-0F  
Stop or emergency stop during sewing  
Insufficient bobbin thread  
This is not usually displayed.  
Turn the power off and on once.  
This is not usually displayed.  
The machine does not return to the home position.  
Mending finish  
Undefined error  
Turn the power off and on once. If the same error occurs again, the Y-axis  
mechanism is faulty.  
E-14  
E-15  
E-16  
E-17  
E-18  
Y-axis home position error  
Stop error during SSP processing (when pressing  
the stop key while the hoop is moving)  
Hoop movement restarts if you press  
.
The destination needle bar number given from PC is  
out of the movable area.  
This is not usually displayed.  
The speed Vol. number given from PC is out of the  
appropriate range.  
Turn the power off and on once after checking to see that the connector of  
the X-axis stepping motor is properly connected.  
X-axis stepping motor connector error  
E-1A  
E-1B  
Destination coordinates error  
This is not usually displayed.  
The machine has reached the mending stop position.  
Tracing is cancelled if the  
key is pressed when the machine is stopped  
key to continue tracing.  
STOP  
E-1C  
E-1D  
The machine stops during mask tracing.  
during mask tracing. Press the  
This is displayed when the stop switch is pressed while the hoop is moving.  
Press the to move the hoop again. (It is necessary to press the  
again to start sewing.)  
The machine stops while the needle is moving be-  
tween patterns during repeat sewing.  
Errors E-1C and E-1D are not displayed due to mechanical problems.  
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Chapter 11 Error code list  
Code  
E-1E  
Error  
Measures  
This is displayed when every other head control is selected or when the  
bed is retreated (including when the power is turned on). Remove the  
presser foot of the retreating head and press the return key or turn the F/B  
switch of the head to either side. If every other head control is not selected  
or the bed is not retreated, the bed sensor position may be faulty. Readjust  
When the power is turned on, bed can not be re-  
tracted.  
it. Press the  
key. If the same error occurs again, adjust it with the  
STOP  
presser foot switch.  
Presser foot down error while searching for home Press the  
or turn on the F/B switch on the head to either side. If the  
STOP  
E-1F  
position just after the power is turned on.  
same error occurs again, adjust the presser foot switch.  
E-21  
E-22  
E-23  
E-24  
E-25  
E-26  
E-27  
E-28  
E-29  
E-2A  
E-2B  
E-2C  
E-2D  
E-2E  
E-2F  
E-31  
E-32  
E-33  
E-34  
E-36  
E-38  
E-39  
E-3C  
Hoop overhang(+X)  
Hoop overhang(+Y)  
Hoop overhang(+X, +Y)  
Hoop overhang(-X)  
Hoop overhang(+X, -X)  
Hoop overhang(-X, +Y)  
Hoop overhang(+X, -X, +Y)  
Hoop overhang(-Y)  
Hoop overhang(+X, -Y)  
Hoop overhang(+Y, -Y)  
Hoop overhang(+X, +Y, -Y)  
Hoop overhang(-X, -Y)  
Hoop overhang(+X, -X, -Y)  
Hoop overhang(-X, +Y, -Y)  
Hoop overhang(+X, -X, +Y, -Y)  
Needle overhang(+X)  
Pattern or the needle position is out of the embroidering area. Reset the  
embroidering area on PC or move the hoop to the sewable position.  
Needle overhang(+Y)  
Needle overhang(+X, +Y)  
Needle overhang(-X)  
Needle overhang(-X, +Y)  
Needle overhang(-Y)  
Needle overhang(+X, -Y)  
Needle overhang(-X, -Y)  
The status of presser foot is issued as an alarm when When using the every other head mode, remove the presser feet according  
E-40  
every second machine is used.  
to the warning message.  
E-41  
E-42  
Invalid start-up error  
Turn the power off and on once.  
XY movement error  
Press the  
or turn on the F/B switch on the head to either side.  
STOP  
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Chapter 11 Error code list  
Code  
Error  
Measures  
Turn the power off and on once. If the same error occurs again, the main  
PC is faulty.  
E-43  
E-A1  
Slave I/F EEPROM read error  
Spindle motor lock  
Press the  
or turn on the F/B switch on the head to either side. If it  
STOP  
occurs frequently, the main shaft mechanism is faulty.  
E-A2  
E-A3  
E-A4  
E-A5  
E-A6  
E-A7  
Main PC board temperature too high  
Spindle motor voltage too low  
Spindle motor voltage too high  
This is not usually displayed.  
Spindle motor CPU error  
Spindle motor CPU communication command error  
Spindle motor CPU send/receive error  
Adjust the pulley stop position (100 degrees) above the needle and press  
the  
. If the error occurs frequently, the parts related to the main shaft  
E-A8  
Spindle stop position signal error  
STOP  
stop position sensor are faulty.  
E-A9  
E-B0  
E-B1  
E-B2  
Spindle CPU parameter error  
Lower shaft CPU error  
This is not usually displayed.  
Thread tangle in rotary hook  
Hook motor origin point error  
Check to see that no lint is tangled in the rotary hook and press the  
turn on the F/B switch on the head to either side.  
or  
STOP  
The rotary hook may be rotated forcefully. Press the  
or turn on F/B  
STOP  
switch on the head to either side to cancel the error. If the same error  
occurs again, the lower shaft sensor is improperly adjusted.  
E-B3  
Hook motor standby position error  
E-B4  
E-B5  
E-B6  
E-B7  
E-B8  
Hook motor motor mode error  
Hook motor communication error  
Hook motor parameter error  
Hook motor overheat error  
This is not usually displayed.  
Turn the power off and on once. If the same error occurs again, the lower  
shaft motor is faulty.  
Hook motor overcurrent error  
Turn the power off and check the thread trimmer and turn the power on  
again. If it occurs again, the thread trimmer is faulty.  
E-B9  
Thread trimming motor zero point error  
Turn the power off and on once. If the same error occurs again, the power  
PCB or power supply is faulty.  
E-BA Power supply frequency error  
E-BC No power error  
It may usually occur momentarily when turning off the machine. If it occurs  
when the machine is on, it is a power failure detection error.  
Turn the power off and on once. If the same error occurs again, the main  
PCB is faulty.  
E-BD Lower shaft flash memory error  
Press the  
or turn on the F/B switch on the head to either side to cancel  
STOP  
E-BE Lower shaft version-up error  
the error and upgrade the version again.  
This is not usually displayed.  
E-BB, BF Lower shaft motor undefined error  
Set the embroidering area again on PC.  
E-C1  
E-C2  
Area over during embroidering  
Wiper out error  
If the wiper is tangled with a thread, remove it. Press the  
F/B switch on the head to either side.  
or turn on the  
STOP  
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Chapter 11 Error code list  
Code  
E-C3  
Error  
Measures  
Is the IF cable disconnected? If it is connected normally, the cable or the  
main board is faulty.  
Embroidering data buffer empty  
Press the  
or turn on the F/B switch on the head to either side. If the  
STOP  
E-C4  
E-C5  
E-C6  
Presser foot down error  
same error occurs again, adjust the presser foot switch.  
Measured voltage value could not be received form  
the lower shaft motor CPU.  
This is not usually displayed.  
Voltage value could not be transferred to the lower  
shaft motor CPU.  
The machine may be being tested in the BC test mode. Exit the test mode  
or turn the power off and on once. If the same error occurs again, the main  
PCB is faulty.  
E-C7  
E-C8  
Lower shaft error  
Check the operation of the main shaft brake and the stop position of the  
main shaft (100 degrees).  
Hook motor origin point error  
The  
is pressed while no sewing data has been transferred to the em-  
. To start sewing, transfer  
broidery machine. Clear this error by the  
E-C9  
Embroidering start error  
STOP  
necessary data from the machine controller and press the  
.
E-CA No sewing permission is given from PC.  
E-CB Spindle rotation speed error  
This is not usually displayed.  
Press the  
or turn on the F/B switch on the head to either side to cancel  
STOP  
the error and press the  
. If the same error occurs again, there is a  
possibility that the spindle is overloaded.  
E-CC Shuttle thread entanglement automatic reset  
E-CD Speed command can not be received.  
This is not usually displayed.  
Turn the power off and on once. If the same error occurs again, the main  
PCB is faulty.  
Secure the bed. If the bed is secured, the bed sensor position may be  
faulty. Readjust it.  
E-CE Cylinder bed position error  
Rated voltage value could not be received from the Turn the power off and on once. If the same error occurs again, the main  
E-CF  
E-D0  
E-D1  
E-D2  
E-D3  
lower shaft motor CPU.  
PCB is faulty.  
Turn the power off and on once. If the same error occurs again, the power  
PCB is faulty.  
Power PC board error  
Turn off the power and check the fan harness. Turn on the power again. If  
the same error occurs again, the fan or the power PCB is faulty.  
Cooling fan motor stop B Tum the power off.  
Power voltage upper limit error  
(1) The voltage setting is improper. -> Set it again.  
(2) Press the  
or turn on the F/B switch on the head to either side. If  
STOP  
the same error occurs again, the power PCB or the power supply is  
faulty.  
Power voltage lower limit error  
E-E1  
E-E2  
X-axis pulse motor overcurrent stop  
Y-axis pulse motor overcurrent stop  
Turn the power off and on once.  
Turn off the power and check the fan harness. Turn on the power again. If  
the same error occurs again, the fan or the power PCB is faulty.  
E-E3  
E-E4  
Cooling fan motor stop A Press R.  
Lower shaft communication error  
Turn the power off and on once. If the same error occurs again, the main  
PCB is faulty.  
E-E5  
E-E6  
E-E7  
Over-run error during interfacing to main PCB CPU  
Framing error during interfacing to main PCB CPU  
Parity error during interfacing to main PCB CPU  
This is not usually displayed.  
Receiving time up error during interfacing to main  
PCB CPU  
E-E8  
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Chapter 11 Error code list  
Code  
Error  
Measures  
Send/Receive inconsistent error during interfacing to  
main PCB CPU  
E-E9  
E-EA  
E-EB  
E-EC  
E-ED  
ACK code receiving error during interfacing to main  
PCB CPU  
Send/Receive ID code error during interfacing to  
main PCB CPU  
Send data checksum error during interfacing to main  
PCB CPU  
Data empty error during interfacing to main PCB  
CPU  
E-EF  
E-F1  
E-F2  
E-F3  
E-F4  
E-F5  
Receiving error on interface  
Send time up error  
Request-to-waiting time up error  
Request-to-recive time up error  
Receive command error  
This is not usually displayed.  
NACK code receiving error  
Data requested for needle position can not be re-  
turned.  
E-F6  
E-F7  
E-F8  
E-F9  
E-FA  
E-FB  
It is not receive command for the request one.  
PRE code error  
No applicable command  
Interface receive data sum check error  
Send time up error  
No status is returned from spindle, lower shaft motor,  
or CPU.  
E-FF  
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Chapter 12 Troubleshooting  
Chapter 12 Troubleshooting  
If there is any indication of trouble with the  
machine, check and correct as described in  
the table. If the trouble cannot be corrected,  
turn off the power and contact your distribu-  
tor for corrective actions.  
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Chapter 12 Troubleshooting  
Mechanical Section  
Problem  
Check Point  
Thread breakage  
• Is the machine properly threaded?  
• Is thread tension too high?  
• Is the rotary hook assembly clogged?  
• Is there thread in the bobbin?  
• Is the needle bent?  
• Is there a rough edge or flaw on the needle plate, rotary hook, or  
bobbin case that might cut the thread?  
• Is the needle installed correctly (direction, angle, etc.)  
• Is the presser foot in contact with the material?  
• Are the thread thickness and needle size correct?  
• Is a thread with right-hand twist being used? (If such a thread is  
used, replace with a thread with left-hand twist.)  
• Is there any adhesive on the needle?  
• Is the material tension too weak?  
• Is there too much play between the outer rotary hook and inner  
rotary hook?  
• Does the outer rotary hook turn smoothly?  
• Is the clearance between the rotary hook stopper and the rotary  
hook adjusted correctly?  
• Does the thread come out from the bobbin case smoothly?  
Needle (presser foot) interference • Is the embroidery hoop too small?  
with embroidery hoop  
• Check the size and needle start position in the sewing data.  
Needle breakage  
• Is the needle attached correctly (direction, height, etc.)?  
• Is the needle bent?  
• Is the rotary hook attached correctly?  
• Is the timing set correctly?  
• Is there any backlash with the needle bar case (back/forth and  
right/left)?  
• Is the rotary hook stopper correctly attached to stop the rotary  
hook?  
• Is the needle size correct and the tip sharp?  
• Does the thread pass through the hole center of the presser  
foot?  
Not embroidered properly  
• Is the material edge caught in the machine?  
(Are embroidery hoop and other related parts operating  
correctly?)  
• Is the material stretched properly?  
• Is thread tension proper?  
Does the lower thread come out smoothly?  
Machine operation abnormal  
• Is any set screw of the rotary encoder loosened?  
• Is any set screw of the machine pulley loosened?  
• Is any set screw of the machine motor pulley loosened?  
• Is embroidery data normal?  
• Is the XY carriage belt loosened?  
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Chapter 12 Troubleshooting  
Problem  
Check Point  
Machine operation abnormal  
• Is the XY carriage belt damaged?  
• Are any set screws for the XY pulley loosened?  
• Are any set screws for the coupling of the XY pulse motor  
loosened?  
Upper shaft locks at a certain point • Is the thread take-up stopped due to interference with the upper  
in one cycle  
case cover?  
[Adjustment]  
Thread take-up  
Bolt  
Upper case cover  
Needle case  
Thread take-up  
operating lever  
Loosen the hexagon socket head cap screw of the thread take-  
up operating lever and adjust the take-up movable range.  
Tighten it securely afterwards.  
• Are the needle bar clamp and the top dead center stopper  
positioned correctly?  
Error display  
• Check the rotary hook of a machine head whose MENDING lamp  
(green) is blinking to see if the thread is caught.  
[Adjustment]  
1.Take out the thread tangled in the rotary hook race so that  
the rotary hook can be rotated forcibly by manual operation.  
2.Check that the machine pulley is set to 100˚ of the scale, and  
press the END switch.  
[Measures]  
1.If the thread end is left too long or stitching is left loosened  
before starting embroidering, the thread is caught in the  
machine and operation stops.  
2.When starting embroidering, hook the thread end on the  
spring or hold it with a hand.  
3.Leave thread of about 60 ~ 70 mm from the needle hole when  
starting embroidering.  
• Is thread tangled in the rotary hook?  
Clean the rotary hook.  
• Conduct BC sensor test of the PC test mode.  
If there is any failure, replace the lower shaft with a new one.  
(Refer to "Replacing the Lower Shaft Module".)  
Upper shaft pulley does not turn.  
Stitches cannot be made.  
• Is the presser foot lifted at a retract position when the power is  
turned on?  
Lower the presser foot for the six machine heads using the lever.  
• Is the needle attached properly?  
• Is the timing of the needle and rotary hook correct?  
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Chapter 12 Troubleshooting  
Electrical Section  
Cautions  
• Be sure to turn off the power of the machine and unplug the power cord before checking cable  
connections.  
• When you check connection of the cables as instructed in this manual, also check connection and  
continuity between connectors.  
• Carry out items described in the "Measures" section in order of appearance.  
• Some checks and replacement works can be conducted only by repair people. In such cases,  
contact your dealer.  
Symptom  
Measures  
The machine does not operate even • Is the power cord of the machine plugged in?  
if the power is turned on.  
Plug in the power cord.  
• Is the connector at the rear of the control box connected?  
Connect it after checking the connector number and the harness number.  
• Is the connector in the control box or the power supply base connected?  
Connect it after checking the types and colors of the connectors.  
• Is fuse F1 or F2 on the power PCB in the power supply base blown?  
Replace the fuse with a new one. If the fuse is blown again,  
something is faulty. Check to see if the wiring is correct. Replace the  
control box with a new one.  
The machine does not operate even • Is the stop switch turned on?  
if the power is turned on.  
Reset the stop switch.  
The message, "Release stop SW to  
operate!", is displayed on the panel.  
• The message, "Is the presser foot • Is the retract bed sensor adjusted properly?  
removed?", is displayed on the  
machine controller when the power  
is turned on.  
Adjust the retract bed sensor of the faulty head. (Refer to "Replacing  
the retract bed sensor PCB".)  
• Refer to the block diagram showing cable connection and check  
connection from the retreat bed sensor to the main PCB.  
• The red LED of head 2 or 4 or 6  
does not light and the presser foot • Check to see if the frame type is set to every other head with the  
remains lowered.  
machine controller.  
An overtravel error occurs.  
• Is the frame within the cap frame area?  
Move the frame within the cap frame area and turn on the power.  
• Check to see if the signal of the X area sensor turns ON and OFF in  
PORT test mode.  
When the signal does not change, refer to the block diagram showing  
the cable connections and check to see if connection from the X area sensor  
to the main PCB is proper. Replace the X area sensor with a new one.  
The needle stop position error oc- • Is the pulley manually turned and out of the stop angle?  
curs. Turn the pulley, adjust the needle at the stop position, and reset  
the error.  
• Check the signal of the stop position sensor in the encoder test mode.  
Refer to the adjustment or cable connection block diagram and  
check connection from the needle position detention sensor to the main  
PCB. Replace the needle position detection sensor with a new one.  
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Chapter 12 Troubleshooting  
Symptom  
Measures  
The needle stop position error oc- • Is the main shaft brake solenoid operating?  
curs.  
If not, refer to the block diagram showing the cable connections and  
check to see if the connections from the brake solenoid to the power  
PCB and from connector P27 of the power PCB to connector P1 of the  
main PCB are proper.  
• Check the resistance value of the main shaft brake solenoid at the  
connector section of the solenoid. The normal resistance value is  
approximately 50Ω.  
If it is not normal, replace the solenoid with a new one. In this case, the  
power PCB in the control box may also be faulty. Replace it with a new  
one if it does not operate properly even after a new solenoid is installed.  
• Are there any problems with the main shaft mechanism? (i.e., The  
screw of the main shaft pulley is loose.)  
The needle bar case lock error oc- • Is the INDEX motor rotating?  
curs. If not, refer to the block diagram showing the cable connections and  
check to see if connection from the INDEX motor to the main PCB is  
proper.  
Check the resistance values of pins 1 and 2 and pins 3 and 4 at the  
connector section of the INDEX motor. The normal resistance value is  
approximately 4.4Ω.  
If it is not normal, replace the INDEX motor with a new one. Also  
replace the main PCB with a new one.  
• Manually turn the color change pulley.  
If it is abnormally heavy, adjust the color change mechanism and  
the needle cap case.  
• Start the machine after invalidating its initial setting and operate the  
head solenoid in solenoid test mode.  
If a certain head and the heads following it do not operate, refer to  
the block diagram showing the cable connections and check to see if  
connection of the head communication sign is proper.  
• Only head 1 does not operate.  
Check the communication line to head 1 and connection of the power  
harness for head 1.  
• Do the rotary switch settings of each head PCB correspond with the  
numbers of each head?  
If not, set them according to the head numbers.  
•
Start the machine after invalidating its initial setting and enter the CASE  
test mode. Do figures on the panel change when the color change pulley  
is manually turned?  
If not, check to see if connection from the needle bar position sensor  
to connector P7 of the head PCB (1) is proper.  
•
Replace the needle bar position sensor (potentiometer) with a new one.  
• Replace the head PCB 1 with a new one.  
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Chapter 12 Troubleshooting  
Symptom  
Measures  
X-axis or Y-axis home position de- • Was the XY carriage moving?  
tection error occurs. If so, refer to the block diagram showing the cable connections and  
check to see if connection from the X and Y area sensor to the main  
PCB is proper.  
• Was the XY motor rotating?  
If so, check the XY carriage mechanism.  
• If the XY motor is not rotating, refer to the cable connection block  
diagram and check to see if connection from the XY motor to the main  
PCB is proper.  
The thread breakage error frequently • Enter the CASE test mode and turn the thread breakage sensor pulley  
occurs although thread is not broken.  
corresponding to each needle bar of the head with which this error  
occurs while switching the needle bar from number 1 in ascending  
order and check to see that the red LED on the head blinks.  
If there is no problem, lower the thread breakage sensitivity value of  
the machine controller. (The standard value is 0.)  
• Check connection from the thread breakage sensor PCB to the head  
PCB if it does not blink.  
• Replace the thread breakage sensor PCB with a new one.  
The X-axis motor connector connec- • Refer to the block diagram showing the cable connections and check  
tion error occurs.  
the connection from the two X motors on the left and right to the main  
PCB.  
The main shaft motor lock error oc- • Enter the encoder signal mode and manually turn the main shaft pulley.  
curs.  
If it is abnormally heavy, the main shaft mechanism is faulty.  
• Does the main shaft motor rotate at all when the error occurs?  
If it does not rotate at all, check fuse F5 on the power supply PCB in  
the control box. Refer to the block diagram showing the cable  
connections and check to see if connection from the main shaft motor  
to the main PCB is proper. Also check connection of connectors P6  
and P4 of the main PCB and connectors P19 and P12 on the power  
PCB in the box, and connection from connector P11 of the power supply  
PCB to the 14v terminal of the power transformer.  
• Manually turn the main shaft pulley in the encoder signal test mode and  
check to see if the stop position signal and encoder signal are proper.  
If either of the signals does not change, refer to the block diagram  
showing the cable connections and check to see if connection from the  
encoder and stop position sensor to the main PCB is proper.  
ERROR A7 occurs.  
• Check the CPU ROM version for the upper shaft.  
If it is version A, replace it with the latest ROM of version B or later.  
(PROM#4 on the main PCB)  
ERROR A8 frequently occurs.  
• In the encoder signal test mode, manually turn the main shaft pulley  
and check to see that the stop position signal is correct.  
If the signal does not change, refer to the cable connection block  
diagram and check to see if connection from the stop position sensor  
to the main PCB is proper.  
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Chapter 12 Troubleshooting  
Symptom  
Measures  
Thread is frequently tangled in the • Is thread tangled in the rotary hook?  
rotary hook.  
Clean the rotary hook.  
• Conduct BC sensor test of the test mode.  
If there is any failure, replace the lower shaft module with a new  
one.  
• Conduct automatic out-of-step limit measurement of BC automatic test  
in the test mode.  
Replace the lower shaft module with a new one if there is any fault.  
• Check to see if the lower shaft fan of the head with which the error  
frequently occurs is correctly rotating.  
If the fan is at standstill, check to see if connection from the lower  
shaft fan to the BC PCB is proper. Replace the lower shaft fan with a  
new one.  
• If all the lower shaft fans are at standstill, check fuse F4 on the power  
supply PCB in the control box.  
• Is the hole next to the bed with which the error frequently occurs clogged  
with dust?  
If so, clean it.  
The lower shaft motor zero point er- • Is thread tangled in the rotary hook?  
ror occurs.  
Clean the rotary hook.  
• Is the lower shaft with which the error occurs rotating?  
If so, check to see if connection from the lower shaft sensor PCB to  
the BC PCB is proper. Adjust the lower shaft sensor. Replace the  
lower shaft sensor PCB with a new one.  
• If the lower shaft with which the error occurs is not rotating, check to  
see if connection from the lower shaft motor to the BC PCB is proper.  
Replace the lower shaft module with a new one. Replace the BC PCB  
with a new one.  
The lower shaft motor standby posi- • Is the rotary hook rotated manually?  
tion error occurs.  
This is not a fault.  
• Check to see if connection from the lower shaft sensor PCB to the BC  
PCB is proper. Replace the lower shaft module with a new one.  
The lower shaft overheat error oc- • Check to see if the lower shaft fan is normally rotating. If the fan is at  
curs.  
standstill, check to see if connection from the lower shaft fan to the BC  
PCB is proper. Replace the lower shaft fan with a new one.  
• If all the lower shaft fans are at standstill, check fuse F4 on the power  
supply PCB in the control box.  
• Is the hole next to the bed with which the error frequently occurs clogged  
with dust?  
If so, clean it.  
• Check to see if connection from the thermister of the lower shaft module  
to the BC PCB is proper.  
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Chapter 12 Troubleshooting  
Symptom  
Measures  
Lower shaft motor overcurrent error • Is the red LED for the BC PCB off?  
If not, refer to the block diagram showing the cable connections and  
occurs.  
check to see if the connection from the BC PCB to the main PCB is  
proper.  
• Check to see if connection from the lower shaft motor to the BC PCB of  
the bed on BC PCB whose red LED is off is proper.  
Replace the harness or the lower shaft module if a short circuit  
occurs due to line insertion.  
• Measure the resistance values of pin 1 and pin 2, pin 2 and pin 3, pin 3  
and pin 4, pin 4 and pin 5, and pin 5 and pin 1 at the connector of the  
lower shaft motor with the tester and check to see if they are  
approximately 2.6Ω.  
Replace the faulty lower shaft module with a new one.  
• Replace the BC PCB with a new one.  
Thread trimming motor zero point • Is lint clogged between the travelling blades?  
error occurs.  
Remove it.  
• Is the thread trimming motor operating?  
If so, refer to the block diagram showing the cable connections and  
check to see if connection from the thread breakage sensor to the main  
PCB is proper. Also adjust the thread breakage sensor PCB. (Refer to  
"Replacing thread breakage sensor PCB.)  
• If it is not operating, refer to the block diagram showing the cable  
connections and check to see if connection from the thread trimming  
motor to the main PCB is proper.  
• Check to see if connection from connector P3 of the main PCB to  
connector P9 of the power supply PCB in the control box is proper.  
• Check fuse F6 on the power supply PCB in the control box.  
If it is blown, replace it with a new one. If it is blown again, replace  
the power supply PCB.  
Power frequency error occurs.  
• Check to see if connection from connector P16 of the main PCB to  
connector P10 of the power supply PCB in the control box is proper.  
• Refer to the block diagram showing the cable connection and check to  
see if connection from connector P26 of the power PCB in the control  
box to connector P7 of the power supply PCB in the power supply base  
is proper.  
• Check fuse F3 on the power supply PCB in the power supply base.  
If it is blown, replace it with a new one. If it is blown again, there is  
a fault somewhere in the 24v system circuit.  
Wiper out error occurs.  
• Does the wiper on the error head remain projected?  
If the wiper is tangled with a thread, remove it. If the wiper does not  
return smoothly, adjust it.  
• Enter the solenoid test mode and operate the wiper solenoid. Check the  
icon on the panel.  
If a sensor signal is not given, check to see if connection from the  
wiper sensor to the head PCB is proper. Replace the wiper sensor  
with a new one. Replace the head PCB with a new one.  
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Chapter 12 Troubleshooting  
Symptom  
Measures  
Presser foot down error occurs.  
• Is the presser foot attached?  
If not, attach it.  
• Does it rise and drop immediately?  
If so, adjust the presser foot sensor.  
• Does the presser foot rise and make some noise for a while?  
If so, check to see if connection from the presser foot sensor to the  
head PCB is proper. Replace the presser foot sensor with a new one.  
Replace the head PCB with a new one.  
• Does the presser foot move? If it does not move at all, check to see if  
connection from the presser foot motor to the head PCB is proper.  
Replace the presser foot motor with a new one. Replace the head  
PCB with a new one.  
ERROR C7 occurs.  
• Is the lower shaft being tested in the test mode?  
If so, refer to the operation method of the test mode and exit the test  
mode or turn the power off once and on again.  
• Turn the power off once and on again. If the same error occurs again,  
replace the main PCB with a new one.  
Main shaft rotation speed error oc- • Enter the encoder signal test mode and manually turn the main shaft  
curs.  
pulley.  
If it is abnormally heavy, the main shaft mechanism is faulty.  
• Refer to the block diagram showing the cable connections and check  
to see if connection from the main shaft motor to the main PCB is  
proper. Also check the connection from connectors P6 and P4 of the  
main PCB to connectors P19 and P12 of the power supply PCB in the  
box and the connection from connector P11 of the power PCB to the  
14v terminal of the power transformer.  
Cylinder bed position error occurs.  
Power PCB error occurs.  
• The bed retract sensor is not adjusted properly. Adjust it properly.  
• Check to see if connection from connector P16 of the main PCB to  
connector P10 of the power supply PCB in the control box is proper.  
• Refer to the block diagram showing the cable connections and check  
to see if connection from connector P4 of the BC PCB to the power  
supply PCB in the control box, and connection from connector P9 of  
the main PCB to connector P3 of the power supply PCB in the control  
box are proper.  
• Replace the power supply PCB with a new one.  
• Replace the main PCB with a new one.  
Cooling fan motor stops.  
Exhaust fan motor stops.  
When all three fans in the control box  
stop  
• Refer to the block diagram showing the cable connections and check  
to see if connection from connector P5 of the power PCB in the control  
box to connector P1 of the power supply PCB in the power supply  
base, and connection from connector P4 of the power supply PCB in  
the power supply base to the 18v terminal of the power transformer are  
proper.  
• Check fuse F3 on the power supply PCB in the power supply base.  
If it is blown, replace it with a new one. If it becomes blown again,  
the 24v system circuit is faulty.  
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Chapter 12 Troubleshooting  
Symptom  
Measures  
Only cooling fan motor stops.  
• Check to see if the cooling fans on the left of the main PCB and inward  
of the power supply PCB are rotating.  
If either of them is at standstill, check to see if connection from the  
cooling fan which is at standstill to P20 or P25 of the power supply  
PCB in the control box is proper. If they are connected properly, replace  
the cooling fan which is at standstill.  
• Both cooling fans are rotating.  
Check to see if connection from connector P16 of the main PCB to  
connector P10 of the power supply PCB in the control box is proper.  
Replace the main PCB with a new one.  
• Check to see if the cooling fan on the right side of the main PCB is  
rotating.  
If it is at standstill, check to see if connection from the cooling fan to  
P12 of the main PCB is proper. If they are connected properly, replace  
the faulty cooling fan.  
• The cooling fan is rotating.  
Replace the main PCB with a new one.  
Power voltage upper or lower limit • Is the voltage set on the panel?  
error occurs. If not, set it according to the power supply voltage of the area where  
the machine is used.  
• Is the tap voltage of the power transformer (terminal connection of mark tube  
T) adjusted to the power voltage of the area where the machine is used?  
If not, switch the tap connection.  
• Check the input voltage values in the power/voltage check test mode.  
Measure the power supply voltage with the tester and compare them.  
If the voltage value is significantly out of the normal range ( 5v or  
more), calibrate it with the voltage calibration in the test mode.  
• When you cannot enter the test mode because this error frequently  
occurs, set the voltage to a relatively high value with the machine  
controller if it is E-D2 and to a relatively low value if it is E-D3 to avoid  
errors. Check and calibrate the voltage in the test mode.  
• Check to see if connection from connector P16 of the main PCB to  
connector P10 of the power supply PCB in the control box is proper.  
• Is the power supply abnormally low because a machine with a large  
capacity (compressor and the like) is used?  
Change the power to the other system. Use a stabilizer.  
• Replace the power PCB with a new one. Replace the main PCB with  
a new one.  
X-axis motor overcurrent stop oc- • Measure the resistance values of pin 1 and pin 2, pin 2 and pin 3, pin 3  
curs.  
and pin 4, pin 4 and pin 5, and pin 5 and pin1 at each connector section  
of two X-axis motors with the tester and check to see if they are  
approximately 2.1Ω.  
Replace the faulty motor with a new one.  
• Refer to the block diagram showing the cable connection and check to  
see if connection from the X-axis motor to the main PCB is proper.  
• Replace the main PCB with a new one.  
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Chapter 12 Troubleshooting  
Symptom  
Measures  
Y-axis motor overcurrent stop oc- • Measure the resistance values of pin 1 and pin 2, pin 2 and pin 3, pin 3  
curs.  
and pin 4, pin 4 and pin 5, and pin 5 and pin 1 at each connector  
section of the Y-axis motor with the tester and check to see if they are  
approximately 2.4Ω.  
Replace the faulty motor with a new one.  
• Refer to the block diagram showing the cable connection and check to  
see if connection from the Y-axis motor to the main PCB is proper.  
• Replace the main PCB with a new one.  
The following errors frequently occur. • Replace the main PCB with a new one.  
• Lower shaft memory error  
• ERROR E5 to ERROR FF  
Only a certain head does not oper- • Is the head out of action with either the head switch or the machine  
ate.  
controller?  
• Refer to the block diagram showing cable connections and check to  
see that other cables are connected to the head switch PCB and the  
head PCB and the head PCB properly.  
Jump solenoids and wiper solenoids • Refer to the block diagram showing cable connections and check to  
of all heads do not operate.  
see if connection from connector P4 of the power supply PCB in the  
control box to connector P6 of the power supply PCB in the power  
supply base, and connection from connector P5 of the power supply  
PCB in the power supply base to the 39 terminal of the power  
transformer are proper.  
• Check fuse F4 on the power supply PCB in the power supply base.  
If it is blown, replace it with a new one. The 50v circuit is faulty if the  
fuse is blown immediately after turning on the power even after  
replacing the fuse.  
Jump solenoid does not operate.  
• Check to see if connection from the jump solenoid to connector P10 of  
the head PCB is proper.  
• Check the resistance value of the jump solenoid which does not operate  
with the connector section. The normal resistance value is  
approximately 56Ω.  
If it is faulty, replace the solenoid with a new one. In this case, the  
head PCB may also be faulty. Also replace the head PCB with a new  
one if it does not operate properly even after replacing the solenoid.  
• Refer to the block diagram showing the cable connections and check  
to see if connection from connector P12 of the head PCB to connectors  
P7, 8, 13, 14, 15, and 16 on the power supply PCB in the control box is  
proper.  
• Replace the head PCB with a new one.  
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Chapter 12 Troubleshooting  
Symptom  
Measures  
Wiper solenoid does not operate.  
• Check to see if connection from the wiper solenoid to connector P11 of  
the head PCB is proper.  
• Check the resistance value of the wiper solenoid which does not  
operate with the connector section. The normal resistance value is  
approximately 28Ω.  
If it is faulty, replace the solenoid with a new one. In this case, the  
head PCB may also be faulty. Also replace the head PCB with a new  
one if it does not operate properly even after replacing the solenoid.  
• Refer to the block diagram showing the cable connections and check  
to see if connection from connector P12 of the head PCB to connectors  
P7, 8, 13, 14, 15, and 16 on the power supply PCB in the control box is  
proper.  
• Replace the head PCB with a new one.  
The lower shaft PCB is faulty.  
1. Turn off the power of the machine.  
2. Disconnect P4 and P10 of the lower shaft PCB.  
If the lower shaft PCB is removed from the machine or P8 or P9 is  
disconnected, the lower shaft connected to other lower shaft PCB will  
not operate, either.  
3. Turn on the power of the machine.  
The E-B2 error occurs and the green LED blinks with the head  
corresponding to the faulty lower shaft. Turn off the pause switch of  
the head (flip it down) and keep flipping up the mending switch until  
the green LED stops blinking.  
4. If there is just one lower shaft PCB, reset the LEDs of the two heads  
and reset the error with the STOP key on the panel or the step back  
key of the head.  
The lower shaft module is faulty.  
1. Turn off the power of the machine.  
2. Disconnect P1, P3, and P5 (for a fixed bed) or P2, P4, and P6 (for a  
retract bed) connected to the lower shaft PCB from the faulty lower  
shaft module.  
3. Turn on the power of the machine.  
The E-B2 error occurs and the green LED blinks for the bed  
corresponding to the faulty lower shaft. Turn off the pause switch of  
the head (flip it down) and keep flipping up the mending switch until  
the green LED stops blinking.  
4. When the LED of the corresponding head stops blinking, reset the  
error with the STOP key on the panel or the step back key of the head.  
Note:  
The above operation will prohibit operation of the lower shaft connected to the faulty lower shaft PCB or the  
faulty lower shaft module and cause the corresponding heads to pause. This is reset when the power of the  
machine is turned on again. Start from the step 3 to prohibit the operation again.  
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Chapter 12 Troubleshooting  
Personal Computer Section  
Trouble  
Check Point  
The power lamp does not light up • Is the cable correctly plugged in the computer?  
when the computer power switch • Is the AC line live?  
is turned on.  
The display does not light up when • Is the display power lamp on?  
the computer power switch is • Is the display's cable correctly connected?  
turned on.  
• Is the display's contrast correctly adjusted?  
• Is a floppy disk inserted?  
"Windows" cannot be started.  
"Windows" can be started but the • Is the selection of other icons possible?  
embroidery software cannot.  
• Is the selected icon correct?  
• Can you double-click more quickly?  
The window does not open though • Is the cable to the machine and the interface board correctly  
the machine power is turned on?  
connected?  
• Is the interface board attached properly? (Refer to Page 39.)  
• Is the correct COM port selected? (Refer to Page 131.)  
The screen changes when the  
• The screen saver is preset. Invalidate this function on the control  
mouse is not operated for a while.  
panel screen. Do not validate the power-saving function.  
The screen of the editor, the  
explorer or the production report  
disappears during operation.  
• The machine controller screen was clicked so that the current  
screen is hidden behind it. Move the mouse to the bottom of the  
screen and select the program (editor, explorer, or production  
report).  
Colors set for a design and  
threads are not available.  
• The number of colors is set to 256. Increase the number to  
65000 or more on the control panel screen.  
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Chapter 12 Troubleshooting  
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Connection and Installation of Optional Equipment  
Connection and Installation  
of Optional Equipment  
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Connection and Installation of Optional Equipment  
Attaching Bobbin Winder  
r
i
!
u
w
t
q
e
!
y
!
!
!
!
!
o
1. Mount two pieces of bobbin stand L won the thread winder stay qwith nut 4 !.  
2. Mount the thread winder assembly (set) eon the thread winder stay qwith the tightening  
screw !1.  
3. Mount the thread guide rwith the drilling bolt set 6 x 20 !and nut 6 !.  
4. Mount the spool shaft B tand pan y, spool mat u, and spool cushion iwith nut 5 !and  
spring washer !.  
5. Insert the thread winder harness o in the 2P (No. 6) connectors on the rear of the control  
box.  
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Connection and Installation of Optional Equipment  
Winding lower thread  
1. Turn the power switch on.  
e
2. Set the bobbin qin the bobbin winder shaft  
w.  
3. Put the thread through the thread guide e.  
4. Wind the thread around the bobbin q  
several times in the direction of the arrow.  
e
5. Press the bobbin hold r.  
Note) If the thread cannot be wound evenly, loosen  
the screw t and move the thread guide e  
right and left for adjustment.  
t
In order to wind more threads around the bob-  
bin, loosen the thread y and move the bob-  
bin hold r.  
y
r
i
u
6. After winding is finished, pull out the  
bobbin from the bobbin winder shaft and  
trim the thread using the thread trimmer u.  
o
w
Note) • If the thread is wound too tight and comes  
off from the tension disk, loosen the knob  
i. If the thread is too loose, tighten the  
knob i.  
q
• If the circuit protector ofunctions, the bob-  
bin winder motor does not rotate. Leave it  
for a while for cooling. Then press the cir-  
cuit protector o. (The thread does not  
come out when the motor is not cooled  
enough.)  
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INSTRUCTION MANUAL  
BROTHER INDUSTRIES,LTD. NAGOYA,JAPAN  
Printed in Japan  
155-962,C62  
S93962-002  
2000.03.H(1)  
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