Brother All in One Printer MFC8820D User Manual

MMFFCC--8420  
MFC-88882200DDN  
®
Version A  
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Brother numbers  
IMPORTANT  
For technical help, you must call the country where you bought the MFC.  
Calls must be made from within that country.  
Register your product  
By registering your product with Brother International Corporation, you will be  
recorded as the original owner of the product. Your registration with Brother:  
may serve as confirmation of the purchase date of your product should you  
lose your receipt;  
may support an insurance claim by you in the event of product  
loss covered by insurance; and,  
will help us notify you of enhancements to your product and special offers.  
Please complete and fax the Brother Warranty Registration And Test Sheet  
or, for your convenience and most efficient way to register your new  
product, register on-line at  
Frequently asked questions (FAQs)  
The Brother Solutions Center is our one-stop resource for all your Fax  
Machine/Multi-Function Center needs. You can download the latest software and  
utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section to  
learn how to get the most from your Brother product.  
You can check here for Brother driver updates.  
For Customer Service  
In USA:  
1-800-284-4329 (voice)  
1-901-379-1215 (fax)  
1-800-284-3238 (TTY service for the hearing-impaired)  
In Canada: 1-877-BROTHER (voice)  
(514) 685-4898 (fax)  
(514) 685-6464 (voice) In Montreal  
Service Center Locator (USA only)  
For the location of aBrother authorized service center, call 1-800-284-4357.  
Service Center Locations (Canada only)  
For the location of a Brother authorized service center, call 1-877-BROTHER.  
BROTHER NUMBERS  
i
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Brother fax back system (USA only)  
Brother has installed an easy-to-use fax back system, so you can get  
instant answers to common technical questions and product information for  
all Brother products. This system is available 24 hours a day, 7 days a  
week. You can use and an Index of fax back subjects.  
In USA only:  
1-800-521-2846  
The Brother fax back system number has been preprogramming on One-  
Touch Key 01.  
Ordering accessories and supplies  
For best quality results use only genuine Brother accessories, which are  
available at most Brother retailers. If you cannot find the accessory you  
need and you have a Visa, MasterCard, Discover, or American Express  
credit card, you can order accessories directly from Brother. (In the USA,  
you can visit us online for a complete selection of the Brother accessories  
and supplies that are available for purchase.)  
In USA:  
1-888-879-3232 (voice)  
1-800-947-1445 (fax)  
In Canada: 1-877-BROTHER (voice)  
Description  
Item  
Toner Cartridge  
TN-530 (Standard, prints up to 3,300 pages)  
TN-560 (High yield, prints up to 6,500 pages)  
Drum Unit  
DR-500  
Telephone Line Cord  
LG3077001  
F2A046-10  
QPD120  
IEEE-1284 Bi-directional Cable  
Power Protector for A/C Power, Phone  
Line Surges and Voltage Spikes (2 outlets)  
Power Protector for A/C Power, Phone  
Line Surges and Voltage Spikes (8 outlets)  
Paper Tray #2 (Option)  
FX120  
LT-5000  
Network (LAN) Board (Option)  
NC-9100h  
Brother Print/Fax Server  
(10/100 Base-TX Ethernet Network)  
User's Guide  
LE8881001 (English for USA and Canada)  
LE8931001 (French For Canada)  
Quick Setup Guide  
LE8883001 (English for USA and Canada)  
LE8936001 (French For Canada)  
ii  
ORDERING ACCESSORIES AND SUPPLIES  
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Notice - Disclaimer of Warranties  
(USA and Canada)  
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,  
EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S  
LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,  
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE,  
REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES  
NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS  
REGARDING THE USE OR THE RESULTS OF THE USE OF THE  
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,  
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK  
AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS  
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS  
NOT PERMITTED BY SOME STATES IN THE USA AND SOME  
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT  
APPLY TO YOU.  
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU  
FOR ANY CONSEQUENTIAL, INCIDENTALOR INDIRECT DAMAGES  
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,  
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION,  
AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE  
THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE  
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA  
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY  
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE  
LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT  
BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL  
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS  
OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT  
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR  
OTHERWISE), WILL BE LIMITED TO $50.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been  
compiled and published, covering the latest product descriptions and  
specifications.  
The contents of this manual and the specifications of this product are  
subject to change without notice.  
Brother reserves the right to make changes without notice in the  
specifications and materials contained herein and shall not be  
responsible for any damages (including consequential) caused by  
reliance on the materials presented, including but not limited to  
typographical and other errors relating to the publication.  
NOTICE – DISCLAIMER OF WARRANTIES iii  
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Brother® One Year Limited Warranty and Replacement Service  
(USA only)  
Who is cover ed:  
but not limited to damage resulting from  
use of non Brother®-brand parts and  
Consumable and Accessory Items);  
• This limited warranty (“warranty”) is given  
only to the original end-use/retail  
purchaser (referred to in this warranty as  
“Original Purchaser) of the accompanying  
product, consumables and accessories  
(collectively referred to in this warranty as  
“this Product”).  
(4) Consumable and Accessory Items that  
expired in accordance with a rated life;  
and,  
(5) Problems arising from other than defects  
in materials or workmanship.  
If you purchased a product from someone  
other than an authorized Brother reseller in  
the United States or if the product was  
used (including but not limited to floor  
models or refurbished product), prior to  
your purchase you are not the Original  
Purchaser and the product that you  
purchased isnot covered by this warranty.  
This limited warranty is VOID if this Product  
has been altered or modified in any way  
(including but not limited to attempted  
warranty repair without authorization from  
Brother and/or alteration/removal of the  
serial number).  
What to do if you think your Product is  
eligible for warranty service:  
What is covered:  
Report your issue to either our Customer  
Service Hotline at 1-800-284-4329 or a  
Brother Authorized Service Center within  
the applicable warranty period. Supply  
Brother or the Brother Authorized Service  
Center with a copy of your dated bill of sale  
showing that this Product was purchased  
within the U.S. For the name of local Brother  
• This Product includes a Machine and  
Consumable and Accessory Items.  
Consumable and Accessory Items include  
but are not limited to print heads, toner,  
drums, ink cartridges, print cartridges, refill  
ribbons, therma PLUS paper and thermal  
paper.  
• Except as otherwise provided herein,  
Brother warrants that the Machine and the  
Authorized  
Service  
Center(s),  
call  
1-800-521-2846.  
accompanying  
Consumable  
and  
What Brother will ask you to do:  
After contacting Brother or  
Accessory Itemswillbe free from defectsin  
materials and workmanship, when used  
under normal conditions.  
a
Brother  
Authorized Service Center, you may be  
required to deliver (by hand if you prefer) or  
send the Product properly packaged, freight  
prepaid, to the Authorized Service Center  
together with a photocopy of your bill of sale.  
You are responsible for the cost of  
• This warranty applies only to products  
purchased and used in the United States.  
For products purchased in, but used  
outside, the United States, this warranty  
covers only warranty service within the  
United States (and does not include  
shipping outside the United States).  
shipping,  
packing  
product,  
and  
insurance (if you desire). You are also  
responsible for loss or damage to this  
Product in shipping.  
What is the length of the Warranty Periods:  
• Machines: one year from the original  
purchase date.  
What Brother will do:  
If the problem reported concerning your  
Machine and/or accompanying Consumable  
and Accessory Items is covered by this  
warranty and if you first reported the problem  
to Brother or an Authorized Service Center  
within the applicable warranty period,  
Brother or its Authorized Service Center will  
repair or replace the Machine and/or  
accompanying Consumable and Accessory  
Items at no charge to you for parts or labor.  
The decision as to whether to repair or  
replace the Machine and/or accompanying  
Consumable and Accessory Items is made  
by Brother in its sole discretion. Brother  
reserves the right to supply a refurbished or  
• Accompanying  
Consumable  
and  
Accessory Items: 90 days from the original  
purchase date or the rated life of  
consumable, whichever comes first.  
What is NOT covered:  
This warranty does not cover:  
(1) Physical damage to this Product;  
(2) Damage caused by improper installation,  
improper or abnormal use, misuse,  
neglect or accident (including but not  
limited to transporting this Product  
without the proper preparation and/or  
packaging);  
remanufactured  
replacement  
Machine  
(3) Damage caused by another device or  
software used with this Product(including  
and/or accompanying Consumable and  
Accessory Items and use refurbished parts  
iv  
MFC LIMITED WARRANTY (USA)  
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Brother® One Year Limited Warranty and Replacement Service  
(USA only)  
provided such replacement products  
conform to the manufacturer's specifications  
for new product/parts. The repaired or  
replacement Machine and/or accompanying  
Consumable and Accessory Items will be  
returned to you freight prepaid or made  
available for you to pick up at a conveniently  
located Authorized Service Center.  
If the Machine and/or accompanying  
Consumable and Accessory Items are not  
covered by this warranty (either stage), you  
will be charged for shipping the Machine  
and/or accompanying Consumable and  
Accessory Items back to you.  
covered by the balance of the limited  
warranty period remaining on the original  
Product, plus an additional thirty (30) days.  
You will keep the replacement Machine that  
is sent to you and your original Machine shall  
become the propertyof Brother.Retain your  
original Accessory Items and a copy of  
the return freight bill, signed by the  
courier.  
Limitations:  
Brother is not responsible for damage to or  
loss of any equipment, media, programs or  
data related to the use of this Product.  
Except for that repair or replacement as  
described above, Brother shall not be liable  
for any direct, indirect, incidental or  
consequential damages or specific relief.  
Because some states do not allow the  
exclusion or limitation of consequential or  
incidental damages, the above limitation  
may not apply to you.  
THIS WARRANTY IS GIVEN IN LIEU OF  
ALL OTHER WARRANTIES, WRITTEN OR  
ORAL, WHETHER EXPRESSED BY  
AFFIRMATION, PROMISE, DESCRIPTION,  
DRAWING, MODEL OR SAMPLE. ANY  
AND ALL WARRANTIES OTHER THAN  
THIS ONE, WHETHER EXPRESS OR  
The foregoing are your sole (i.e., only)  
and exclusive remedies under this  
warranty.  
What happens when Brother elects to  
r eplace your Machine:  
When a replacement Machine is authorized  
by Brother, and you have delivered the  
Machine to an Authorized Service Center,  
the Authorized Service Center will provide  
you with  
a
replacement Machine after  
receiving one from Brother. If you are  
dealing directly with Brother, Brother will  
send to you a replacement Machine with the  
understanding that you will, after receipt of  
the replacement Machine, supply the  
required proof of purchase information,  
together with the Machine that Brother  
agreed to replace. You are then expected to  
pack the Machine that Brother agreed to  
replace in the package from the replacement  
Machine and return it to Brother using the  
pre-paid freight bill supplied by Brother in  
accordance with the instructions provided by  
Brother. Since you will be in possession of  
two machines, Brother will require that you  
provide a valid major credit card number.  
Brother will issue a hold against the credit  
card account number that you provide until  
Brother receives your original Product and  
determines that your original Product is  
entitled to warranty coverage. Your credit  
card will be charged up to the cost of a new  
Product only if: (i) you do not return your  
original Product to Brother within five (5)  
business days; (ii) the problems with your  
original Product are not covered by the  
limited warranty; (iii) the proper packaging  
instructions are not followed and has caused  
damage to the product; or (iv) the warranty  
period on your original Product has expired  
or has not been sufficiently validated with a  
copy of the proof of purchase (bill of sale).  
The replacement Machine you receive (even  
if refurbished or remanufactured) will be  
IMPLIED,  
INCLUDING  
IMPLIED  
WARRANTIES OF MERCHANTABILITY  
AND FITNESS FOR  
A
PARTICULAR  
PURPOSE, ARE HEREBY DISCLAIMED.  
• This Limited Warranty is the only warranty  
that Brother is giving for this Product. It is  
the final expression and the exclusive and  
only statement of Brother's obligations to  
you. It replaces all other agreements and  
understandings that you may have with  
Brother or its representatives.  
• This warranty gives you certain rights and  
you may also have other rights that may  
vary from state to state.  
• This Limited Warranty (and Brother's  
obligation to you) may not be changed in  
any way unless you and Brother sign the  
same piece of paper in which we (1) refer  
to this Product and your bill of sale date, (2)  
describe the change to this warranty and  
(3) agree to make that change.  
Important: We recommend that you keep all  
original packing materials, in the event that  
you ship this product.  
MFC LIMITED WARRANTY (USA)  
v
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BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE  
LIMITED WARRANTY  
(Canada only)  
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,  
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service  
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or  
workmanship. This Limited Warranty does not include cleaning, consumables  
(including, without limitation, print cartridges, print head, toner and drum) or damage  
caused by accident, neglect, misuse or improper installation or operation, any damage  
caused from service, maintenance, modifications, or tampering by anyone other than a  
Brother Authorized Service Representative, or from the use of supplies or consumable  
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess  
of the specifications or with the Serial Number or Rating Label removed shall be deemed  
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In  
order to obtain warranty service, the MFC/Facsimile machine must be delivered or  
shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service  
Center, together with your Proof of Purchase in the form of a Sales Receipt.  
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on  
applicable models) during shipping willcause severe damage to the MFC/Facsimile and  
will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)  
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your  
print head resulting from packing without the ink cartridges will VOID your warranty.  
(Refer to your Operation Manual for proper packaging.)  
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED  
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO  
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY  
WAIVED.  
No oral or written information, advice or representation provided by Brother, its  
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create  
another warranty or modify this warranty. This warranty states Brothers entire liability  
and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine  
to operate properly.  
Neither Brother nor anyone else involved in the development, production, or delivery of  
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,  
consequential, exemplary, or punitive damages, including lost profits, arising from the  
use of or inability to use the product, even if advised by the end user/purchaser of the  
possibility of such damages. Since some Provinces do not allow the above limitation of  
liability, such limitation may not apply to you.  
This Limited Warranty gives you specific legal rights and you may also have other rights  
which vary from Providence to Providence.  
Warranty Service is available at Brother Authorized Service Centers throughout  
Canada. For Technical Support or for the name and location of your nearest Authorized  
Service Center call 1-877-BROTHER. Within Montreal, please call (514) 685-6464.  
Internet support: support@brother.ca or browse  
Brother’s Web Site: www.brother.com  
Brother International Corporation (Canada) Ltd.  
1 Rue Hôtel de Ville  
Dollard-Des-Ormeaux, QC H9B 3H6  
vi  
LIMITED WARRANTY (CANADA)  
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Safety precautions  
To use the MFC safely  
Save these instructions for later reference.  
WARNING  
There are high voltage  
Do nothandle the plug with wet  
hands. Doing this might cause  
an electrical shock.  
electrodes inside the MFC.  
Before you clean the MFC or  
clear a paper jam, make sure  
you have unplugged thepower  
cord from the power outlet.  
After you use the MFC, some internal parts are extremely HOT!  
To prevent injuries, be careful not to put your fingers in the area shown in  
the illustration.  
To prevent injuries, be careful  
not to put your hands on the  
edge of the MFC under the  
document cover.  
To prevent injuries, be careful  
not to put your fingers in the  
area shown in the illustration.  
vii  
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To prevent injuries, be careful not to put  
your fingers in the area shown in the  
illustration.  
WARNING  
When you move the MFC, grasp the side handholds that are under the  
scanner. Do NOT carry the MFC by holding it at the bottom.  
Use caution when installing or modifying telephone lines. Never touch  
telephone wires or terminals that are not insulated unless the telephone  
line has been disconnected at the wall jack. Never install telephone  
wiring during a lightning storm. Never install a telephone jack in a wet  
location unless the jack is specifically designed for a wet location.  
Install equipment with a power cord near a socket/outlet that is easily  
accessible.  
To reduce the risk of shock or fire, use only a No. 26 AWG or larger  
telecommunication line cord.  
Do not use a telephone in the vicinity of gas leak to report leak.  
Do not use this product near appliances that use water, in a wet  
basement or near a swimming pool.  
Avoid using a telephone other than a cordless type during an electrical  
storm. There may be a remote risk of electric shock from lightning.  
Caution  
Lightning and power surges can damage this product! We recommend  
that you use aquality surge protection deviceon the AC power line and  
on the telephone line, or unplug the lines during a lightning storm.  
viii  
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Choosing a location  
Place your MFC on a flat, stable surface that is free of vibration and  
shocks, such as a desk. Put the MFC near a telephone jack and a  
standard, grounded power outlet. Choose a location where the  
temperature remains between 50°F and 95.5°F (10°-32.5°C).  
Caution  
Avoid placing your MFC in a high-traffic area.  
Do not place near heaters, air conditioners, water, chemicals, or  
refrigerators.  
Do not expose the MFC to direct sunlight, excessive heat,  
moisture, or dust.  
Do not connect your MFC to electrical outlets controlled by wall  
switches or automatic timers.  
Disruption of power can wipe out information in the MFC’s  
memory.  
Do not connect your MFC to electrical outlets on the same circuit  
as large appliances or other Equipment that might disrupt the  
power supply.  
Avoid interference sources, such as speakers or the base units  
of cordless phones.  
NO ! NO ! NO !  
ix  
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Quick Reference Guide  
6
Press 1 if you want to  
choose more settings and  
the LCD will return to the  
Setup send menu.  
Sending faxes  
Automatic Transmission  
1
2
3
If it is not illuminated in  
OR—  
green, press  
(Fax).  
Press 2 to fax.  
Enter the fax number.  
Press Start.  
Place the original face up in  
the ADF, or face down on  
the scanner glass.  
7
8
Enter the fax number using  
One-Touch, Speed-Dial,  
Search or the dial pad.  
Receiving faxes  
Select Receive Mode  
1
2
4
5
Press Start.  
If you are using the scanner  
glass, press 2 or Start.  
Press Menu, 0,1.  
Press or  
to select  
Fax Only, Manual,  
Fax/Teland External  
TADand then press Set.  
Real Time Transmission  
You can send faxes in real time.  
1
If it is not illuminated in  
Storing numbers  
green, press  
(Fax).  
Storing One-Touch Dial  
numbers  
2
Place the original face up in  
the ADF, or face down on  
the scanner glass.  
1
2
Press Menu, 2, 3, 1.  
Press the One-Touch key  
where you want to store the  
number.  
3
4
Press Menu, 2, 2, 5.  
Press  
or  
to select  
3
4
5
Enter a number (up to 20  
digits), and then press Set.  
Enter a name (or leave it  
blank), and then press Set.  
On, and then press Set  
OR—  
For the next transmission  
only, press  
select Next Fax Only,  
and then press Set.  
or  
to  
Press Stop/Exit.  
5
For the next fax only, press  
or to select Next  
Fax:On, and then press Set  
.
xi  
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Storing Speed-Dial numbers  
Making copies  
Single copy  
1
2
Press Menu, 2, 3, 2.  
Enter a three-digit  
Speed-Dial number, and  
then press Set.  
1
Press  
(Copy) to  
illuminate it in green.  
2
Place the original face up in  
the ADF, or face down on  
the scanner glass.  
3
4
5
Enter a number (up to 20  
digits), and then press Set.  
Enter a name (or leave it  
blank), and then press Set.  
3
Press Start.  
Press Stop/Exit.  
Sorting multiple copies  
(Using the ADF)  
Dialing operations  
One-Touch Dialing /  
Speed-Dialing  
1
Press  
(Copy) to  
illuminate it in green.  
Place the original face up in  
the ADF.  
Use the dialpad to enter the  
number of copies you want  
(up to 99).  
1
If it is not illuminated in  
2
3
green, press  
(Fax).  
2
Place the original face up in  
the ADF, or face down on  
the scanner glass.  
3
4
Press the One-Touch key of  
the number you want to call  
4
5
Press Sort.  
Sort  
LCD.  
icon appears on the  
OR—  
Press Start.  
Press Search/Speed Dial  
,
press#, and then pressthe  
three-digit Speed-Dial number.  
Brother fax back system:  
In USA: 1-800-521-2846  
Brother Global Web Site:  
http://www.brother.com  
Press Start.  
Using Search  
Frequently Asked Questions (FAQs)  
and Product Support  
http://solutions.brother.com  
1
If it is not illuminated in  
green, press (Fax).  
Press Search/Speed Dial  
and then enter the first letter  
of the name you’re looking for.  
Brother Accessories & Supplies:  
2
,
In USA: 1-888-879-3232 (voice)  
1-800-947-1445 (fax)  
http://www.brothermall.com  
In Canada: 1-877-BROTHER (voice)  
3
4
Press  
or  
to  
search the memory.  
Press Start.  
xii  
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Table of contens  
Connecting an external telephone answering device  
Recording outgoing message (OGM) on an external  
Installing MFC, external two-line tad and two-line  
xiii  
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To load paper or other media in the manual feed tray  
To load paper or other media in the  
(For MFC-8820D and MFC-8820DN) ................. 2-8  
To use Automatic Duplexing for fax, copy and print  
(For MFC-8820D and MFC-8820DN)...................2-10  
Setting Tone and Pulse dialing mode  
xiv  
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Printing a reduced incoming fax  
Setting Duplex printing for Fax mode  
What does your telephone company’s ‘Distinctive  
xv  
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xvi  
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Duplex (1 in 1)  
Duplex (2 in 1) and Duplex (4 in 1)  
xvii  
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Using the Brother MFC-8420, MFC-8820D or MFC-8820DN  
Automatic Duplex Printing (For MFC-8820D and  
The MP tray  
The multi-purpose tray (MP tray)  
xviii  
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Features in the PS printer driver  
PreScanning to crop a portion you want to scan using  
Using the scan key (For USB or Parallel interface cable  
ScanSoft® TextBridge® OCR lets you convert image text  
xix  
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How to Uninstall PaperPort® and ScanSoft®  
14  
Using the Brother Control Center for Windows®  
Windows NT® WS 4.0 .........................................................14-1  
Scanner settings for Scan, Copy and  
Perform an operation from the  
xx  
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Control Center .................................................................... 15-1  
Hardware Section: Changing the Scan to button  
Scan to Graphics application  
xxi  
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Sending a file as a PC-FAX using the  
(Windows® 95/98/98SE/Me/2000 Professional and  
Receiving a fax into the PC  
Using the Brother printer driver with your Apple® Macintosh®  
Using the Brother Printer Driver withYour Apple® Macintosh®  
xxii  
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Drag a vCard from the Mac® OS X Address Book  
Using the Brother TWAIN scanner driver with your  
19  
Network Scanning  
and XP only) .......................................................................19-1  
xxiii  
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Sending a Network PC-FAX from your Macintosh®  
Standard telephone and FCC Notices  
only in the United States.......................................21-1  
Federal Communications Commission(FCC) Declaration  
Industry Canada Compliance Statement  
International ENERGY STAR® Compliance  
Paper is jammed in the duplex tray (For MFC-8820D  
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Step 2: Connecting the NC-9100h to an Unshielded  
Network................................................................ 23-8  
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Introduction  
1
Using this Guide  
Thank you for buying a Brother Multi-Function Center (MFC). Your  
MFC-8420, MFC-8820D or MFC-8820DN is simple to use, with LCD  
screen instructions to guide you through programming it. You can  
make the most of your MFC by taking a few minutes to read this Guide.  
Finding information  
All the chapter headings and subheadings are listed in the Table of  
Contents. You will be able to find information about a specific feature  
or operation by checking the Index at the back of this Guide.  
Symbols used in this Guide  
Throughout this Guide you’ll see special symbols alerting you to  
important warnings, notes and actions. To make things clearer and  
to help you press the correct keys, we used special fonts and added  
some of the messages that will appear in the LCD.  
Bold  
Bold typeface identifies specific keys on the MFC  
control panel.  
Italics  
Italicized typeface emphasizes an important point  
or refers you to a related topic.  
Courier  
New  
Courier New typeface identifies the messages on  
the LCD of the MFC.  
Warnings inform you what to do to avoid possible personal  
injury.  
Cautions specify procedures you must follow or avoid to  
prevent possible damage to the machine.  
Notes tell you how you should respond to a situation that may arise or  
give tips about how the current operation works with other features.  
Improper Setup alertsyou to devices and operations that are not  
compatible with the MFC.  
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Fax Test Sheet and Product Registration  
(USA only)  
After setting your Station ID, please fill in the Test Sheet included  
with your MFC and fax it to Brother’s Automated Fax Response  
System as your first transmission. This will check that your MFC is  
working properly.  
To get a response, you must have set up your Station ID.  
In USA Only: 1-877-268-9575  
When your Test Sheet is received, a Confirmation Sheet and  
Product Registration form will be sent back to your MFC.  
Please fill in the form and return it to complete your registration.  
On-Line Registration (USA and Canada)  
1
2
Insert the MFL-Pro Suite CD-ROM into your CD-ROM drive.  
Click Online Registration to register your product.  
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MFC part names and operations  
Front view  
5 Automatic Document Feeder (ADF)  
6 ADF Document Support  
Extension  
4 Cont rol Panel  
7 ADFDocument  
Output Support  
Flap  
3
Face-down Output Tray  
Support Flapwith Extension  
8 Document Cover  
2 Front Cover Release Button  
1
(MFC-8420) Manual Feed Tray  
(MFC-8820D and MFC-8820DN)  
Multi-purpose Tray  
9 Power Switch  
10 Front Cover  
(MP Tray)  
11 Paper Tray (Tray #1)  
No. Name  
Description  
1
(MFC-8420) Manual Feed Tray  
Load paper here.  
(MFC-8820D and MFC-8820DN)  
Multi-purpose Tray (MP Tray)  
2
3
Front Cover Release Button  
Press it to open the front cover.  
Face-down OutputTray Support Flap Unfold it to prevent the printed paper  
with Extension (Support Flap)  
from sliding off the MFC.  
4
5
6
7
8
9
Control Panel  
Use the keys and display to control  
the MFC.  
Automatic Document Feeder (ADF)  
ADF Document Support Extension  
Use the ADF unit for multiple page  
originals.  
Place the original here to use the  
ADF unit.  
ADF Document Output Support Flap Unfold to prevent the scanned pages  
from sliding off the MFC.  
Document Cover  
Open to place the original on the  
scanner glass.  
Power Switch  
Switch it on or off.  
10 Front Cover  
Open to install a toner cartridge or  
drum unit.  
11 Paper Tray (Tray #1)  
Load paper here.  
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Back view  
16 ADF Cover  
15 Face-up Output Tray  
(Back Output Tray)  
17 Telephone Line Jack  
14 AC Power Connector  
18 USB Interface  
Connector  
13 Duplex Tray  
(MFC-8820D and  
MFC-8820DN)  
19 Parallel Interface  
Connector  
20 External Telephone  
Line Jack  
12 Paper Adjustment Lever  
for Duplex Printing  
(MFC-8820D and MFC-8820DN)  
No. Name  
Description  
12 Paper Adjustment Lever for  
Use to match your paper size for duplex  
printing.  
Duplex Printing  
(MFC-8820D and  
MFC-8820DN)  
13 Duplex Tray  
Slide out to remove paper jammed inside the  
MFC.  
(MFC-8820Dand  
MFC-8820DN)  
14 AC Power Connector  
Connect the AC Power Connector here.  
15 Face-up Output Tray  
Open it when thicker paper is placed in the  
MP tray or Manual feed tray.  
(Back Output Tray)  
16 ADF Cover  
Open to remove paper jammed inside the  
ADF unit.  
17 Telephone Line Jack  
Plug the line cord supplied with the MFCinto  
here.  
18 USB Interface Connector  
Connect the USB Cable here.  
Connect the Parallel Cable here.  
19 Parallel Interface Connector  
20 External Telephone Line Jack Plug in the modular plug on the external  
telephone line here.  
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Inside view (Document cover open)  
24 Document Cover  
25White Film  
23Scanner Lock Lever  
22 Glass Strip  
21 Document  
Guidelines  
26Scanner Glass  
No. Name  
Description  
21 Document Guidelines  
22 Glass Strip  
Use to center the original on the scanner glass.  
This is used to scan the original when using the  
ADF.  
23 Scanner Lock Lever  
Use to lock/unlockthe scannerwhen relocatingthe  
MFC.  
24 Document Cover  
25 White Film  
Open to place the original on the scanner glass.  
Clean it for good quality copying and scanning.  
Place the original to be scanned here.  
26 Scanner Glass  
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Control panel overview  
MFC-8420, MFC-8820D and MFC-8820DN have similar control  
panel keys.  
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1
2
3
4
5
7
6
Shift  
Status LED  
1
2
3
4
5
To access memory locations 21  
through 40 in the One-Touch keys  
hold down the Shift key.  
(Light-Emitting Diode)  
The LED willflash and change color  
depending on the MFC status.  
One-Touch keys  
5-Line Liquid Crystal Display  
(LCD)  
These 20 keys give you instant  
access to 40 previously stored dial  
numbers.  
Displays messageson thescreen to  
help you to set up and use your  
MFC.  
Print keys:  
Secure  
Lets you print out data saved in  
memory by entering your four-digit  
password.  
Job cancel  
Clears data from the printer  
memory.  
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Mode keys:  
6
Fax  
Lets you access Fax mode.  
Copy  
Lets you access Copy mode.  
Scan  
Lets you access Scan mode.  
Fax and telephone keys:  
7
Hook  
Press before dialing if you want to  
make sure a fax machine will  
answer, and then press Start.  
Resolution  
Setstheresolution whenyousend a  
fax.  
Search/Speed Dial  
Lets you look up numbers that are  
stored in the dialing memory. It also  
lets you dial stored numbers by  
pressing #and a three-digit  
number.  
Redial/Pause  
Redials the last number you called.  
It also inserts a pause in auto dial  
numbers.  
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8
9
10  
11  
12  
or  
Navigation keys:  
Menu  
8
Press to scroll forward or backward  
to a menu selection.  
Lets you access the Menu to  
program.  
When using the speaker or ring, you  
can press these keys to adjust the  
volume in fax mode.  
Set  
Lets you store your settings in the  
MFC.  
or  
Press to scroll through the menus  
and options.  
Clear/Back  
Also, you can use these keys to do  
a numerial search for the names of  
stored numbers in fax mode.  
Deletes entered data or lets you exit  
the menu by pressing repeatedly.  
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Copy keys  
Dial Pad  
9
0
(Temporary settings):  
Use these keys to dial telephone  
and fax numbers and as a keyboard  
for entering information into the  
MFC.  
Enlarge/Reduce  
Lets you reduce or enlarge copies  
depending upon the ratio you  
select.  
The # key lets you temporarily  
switch the dialing mode during a  
telephone call from Pulse to Tone.  
Contrast  
Lets you make a copy that is lighter  
or darker than the original.  
A
B
Stop/Exit  
Quality  
Stops a fax, copy and scan  
operation or exits from the menu.  
Lets you select the copy quality for  
your type of original.  
Start  
Tray Select  
Lets you start sending faxes,  
making copies or scanning.  
Youcanselect whichtray you would  
like to use for the next copy.  
Sort  
Lets you sort multiple copies using  
the ADF.  
N in 1 (For MFC-8420)  
N in 1 lets you copy 2 or 4 pages  
onto one page.  
Duplex/N in 1(ForMFC-8820D and  
MFC-8820DN)  
You can choose Duplex to copy on  
both sides of the paper or N in 1 to  
copy 2 or 4 pages onto one page.  
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Status LED indications  
The Status LED (Light Emitting Diode) will flash and change color  
depending on the MFC status.  
The LED indications shown in the table below are used in the  
illustrations in this chapter.  
LED  
LED status  
LED is off.  
LED is on.  
Green  
Green  
Yellow  
Yellow  
Red  
LED is blinking.  
Red  
LED  
MFC status  
Description  
Sleep Mode  
The power switch is off or the MFC is in Sleep  
mode.  
Warming Up  
Ready  
The MFC is warming up for printing.  
The MFC is ready to print.  
Green  
Green  
Receiving Data  
The MFC is either receiving data from the  
computer, processing data in memory or  
printing data.  
Yellow  
Yellow  
Data Remaining in  
Memory  
Print data remains in the MFC memory.  
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LED  
MFC status  
Description  
Service error  
Follow the steps below.  
1. Turn off the power switch.  
2. Wait a few seconds, and then turn it back on  
and try to print again.  
If you cannot clear the error and see the same  
service call indication after turning the MFC  
back on, please call Brother Customer Service  
at: 1-800-284-4329 (in USA), 1-877-BROTHER  
(in Canada) or (514) 685-6464 (in Montreal).  
Red  
Cover open  
Toner empty  
The cover is open. Close the cover. (See Error  
Replace the toner cartridge with a new one.  
22-28.)  
Paper error  
Put paper in the tray or clear the paper jam.  
Check the LCD message. (SeeTroubleshooting  
Red  
Scan lock  
Others  
Check that the scanner lock lever is released.  
(See Scanner Lock Lever on page 1-5.)  
Check the LCD message. (SeeTroubleshooting  
Out of memory  
22-1.)  
When the power switch is off or the MFC is in Sleep mode, the  
LED is off.  
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About fax machines  
Custom features  
Do you have Voice Mail on the phone line?  
If you have Voice Mail on the phone line where you will install your  
new MFC, there is a strong possibility that Voice Mail and the MFC  
may conflict with each other while receiving incoming calls.  
Why should there be problems?  
Since both the MFC and Voice Mail will pick up the call, after the  
number of rings you have set, each of them has the ability to keep  
the other from receiving calls.  
For example, if your Voice Mail is set to answer after two rings and  
your MFC is set to answer after four, your Voice Mail will stop your  
MFC from receiving faxes.  
If you set Voice Mail and the Brother MFC to answer after the same  
number of rings, there is no way of knowing which one will answer  
first. It is important to remember that neither Voice Mail nor the MFC  
can pass the call back to the other after the call has been answered.  
How can you avoid possible problems?  
A very good way to avoid problems like the one mentioned, is to get  
a second phone number on your present phone line.  
Many people with Voice Mail choose an alternative service, which is  
called “Distinctive Ring”, and they are very satisfied with it. (See  
Another wayto avoid possible problems is to replace your Voice Mail  
with an answering machine. Your Brother MFC is designed to work  
with an answering machine or TAD (telephone answering device).  
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Fax tones and handshake  
When someone is sending a fax, the MFC sends fax calling tones  
(CNG tones). These are quiet, intermittent beeps every 4-seconds.  
You’ll hear them after you dial and pressStartand they willcontinue  
for about 60 seconds after dialing. During that time, the sending  
machine must begin the “handshake”, or connection, with the  
receiving machine.  
Each time you use automatic procedures to send a fax, you are  
sending CNG tones overthe phone line. You’llsoon learn to listen for  
these quiet beeps each time you answer a phone on your fax line, so  
you will know if you are receiving a fax message.  
The receiving fax responds with fax receiving tones, which are loud,  
chirping sounds. Areceiving faxchirps for about 40 seconds over the  
phone line, and the LCD shows Receiving.  
If your MFC is set to the Fax Onlymode, it will answer every call  
automatically with fax receiving tones. If the other person hangs up,  
your MFC will continue to send the “chirps” for about 40 seconds,  
and the LCD continues to show Receiving. To cancel receiving,  
press Stop/Exit.  
The fax ‘handshake’ is the time in which the sending machine’sCNG  
tones and the receiving machines “chirps” overlap. This must be for  
at least 2 to 4 seconds, so both machines can understand how each  
is sending and receiving the fax. The handshake cannot begin until  
the call is answered, and the CNG tones only last for about 60  
seconds after the number is dialed. So it is important for the receiving  
machine to answer the call in as few rings as possible.  
When you have an external Telephone Answering Device (TAD)  
on your faxline, yourTAD willdecide the number of rings before  
the call is answered.  
Pay special attention to the directions for connecting a TAD in  
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ECM (Error Correction Mode)  
The Error Correction Mode (ECM) is a way for the MFC to check a  
fax transmission while it is in progress. If the MFC detects errors  
during fax transmission, if resends the pages of the fax that had an  
error. ECM transmissions are only possible between fax machines  
that both have this feature. If they do, you may send and receive fax  
messages that are continuously being checked by the MFC.  
Your MFC must have enough memory for this feature to work.  
Connecting the MFC  
Connecting an external telephone  
Although your MFC does not have a handset, you can connect a  
separate telephone (or telephone answering device) directly to your  
MFC as shown in the diagram below.  
Connect the modular plug on the telephone’s line cord to the jack  
labeled EXT. in the back of the MFC.  
Whenever this phone (or TAD) is in use, the LCD shows  
Telephone.  
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Connecting an external telephone answering  
device (TAD)  
Sequence  
You may choose to connect an answering device. However, when  
you have an external TAD on the same telephone line as the MFC,  
the TAD answers all calls and the MFC “listens” for fax calling (CNG)  
tones. If it hears them, the MFC takes over the call and receives the  
fax. If it doesn’t hear CNG tones, the MFC lets the TAD continue  
playing your outgoing message so your caller can leave you a voice  
message.  
The TAD must answer within four rings (the recommended setting is  
two rings). The MFC cannot hear CNG tones until the TAD has  
answered the call, and with four rings there are only 8 to 10 seconds  
of CNG tones left for the fax “handshake”. Make sure you carefully  
follow the instructions in this guide for recording your outgoing  
message. We do not recommend using the toll saver feature on your  
external answering machine if it exceeds five rings.  
If you do not receive all your faxes, reduce the Ring Delay  
setting on your external TAD.  
If You Subscribe to your Telephone Company’s Distinctive Ring  
Service:  
You may connect an external TAD to a separate wall jack only  
if you subscribe to your telephone company’s Distinctive Ring  
service, have registered the distinctive ring pattern on your  
MFC, and use that number as a fax number. The recommended  
setting is four rings on the external TAD when you have the  
telephone company’s Distinctive Ring Service.  
If You Do Not Subscribe to Distinctive Ring Service:  
You must plug your TAD into the EXT. jack of your MFC. If your  
TAD is plugged into a wall jack, both your MFC and the TAD will  
try to control the phone line. (See illustration on the next page.)  
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Do not connect a TAD elsewhere on the same phone line  
(unless you have the Distinctive Ring service).  
TAD  
TA D  
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Connections  
The external TAD must be plugged into the back of the MFC, into the  
jack labeled EXT. Your MFC cannot work properly if you plug the  
TAD into a wall jack (unless you are using Distinctive Ring).  
1
Plug the telephone line cord from the wall jack into the back of  
the MFC, in the jack labeled LINE.  
2
Plug the telephone line cord from your external TAD into the  
back of the MFC, in the jack labeled EXT. (Make sure this cord  
is connected to the TAD at the TAD’s telephone line jack, and  
not its telephone jack.)  
3
Set your external TAD to four rings or less. (The MFC’s Ring  
Delay setting does not apply.)  
4
5
6
Record the outgoing message on your external TAD.  
Set the TAD to answer calls.  
Set the Receive Mode to External TAD.  
Recording outgoing message (OGM) on an external TAD  
Timing is important in recording this message. The message sets up  
the ways to handle both manual and automatic fax reception.  
1
Record 5 seconds of silence at the beginning of your message.  
(This allows your MFC time to listen for the fax CNG tones of  
automatic transmissions before they stop.)  
2
3
Limit your speaking to 20 seconds.  
End your20-second message bygiving yourFax Receive Code  
for people sending manual faxes. For example:  
“After the beep, leave a message or send a fax by pressing  
51 and Start.”  
We recommend beginning your OGM with an initial 5-second  
silence because the MFC cannot hear fax tones over a resonant  
or loud voice. You may try omitting this pause, but if yourMFC has  
trouble receiving, then you must rerecord the OGM to include it.  
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Special line considerations  
Roll-over phone lines  
A roll-over phone system is a group of two or more separate  
telephone lines that pass incoming calls to each other if they are  
busy. The calls are usually passed down or “rolled over” to the next  
available phone line in a preset order.  
Your MFC can work in a roll-over system as long as it is the last  
number in the sequence, so the call cannot roll away. Do not put the  
MFC on any of the other numbers; when the other lines are busy and  
a second fax call is received, the fax call would be transferred to a  
line that does not have a fax machine. Your MFC will work best on  
a dedicated line.  
Two-line phone system  
A two-line phone system is nothing more than two separate phone  
numbers on the same wall outlet. The two phone numbers can be on  
separate jacks (RJ11) or combined into one jack (RJ14). Your MFC  
must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be  
equal in size and appearance and both may contain four wires  
(black, red, green, yellow). To test the type of jack, plug in a two-line  
phone and see if it can access both lines. If it can, you must separate  
the line for your MFC. (See Easy Receive on page 5-4.)  
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Converting telephone wall outlets  
There are three ways to convert to an RJ11 jack. The first two ways  
may require assistance from the telephone company. You can  
change the wall outlets from one RJ14 jack to two RJ11 jacks. Or,  
you can have an RJ11 wall outlet installed and slave or jump one of  
the phone numbers to it.  
The third way is the easiest: Buy a triplex adapter. You can plug a  
triplex adapter into an RJ14 outlet. It separates the wires into two  
separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1  
and 2). If your MFC is on Line 1, plug the MFC into L1 of the triplex  
adapter. If your MFC is on Line 2, plug it into L2 of the triple adapter.  
Triplex Adapter  
RJ14  
RJ11  
RJ14  
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Installing MFC, external two-line tad and two-line  
telephone  
When you are installing an external two-line telephone answering  
device (TAD) and a two-line telephone, your MFC must be isolated  
on one line at both the wall jack and at the TAD. The most common  
connection is to put the MFC on Line 2, which is explained in the  
following steps. The back of the two-line TAD must have two  
telephone jacks: one labeled L1 or L1/L2, and the other labeled L2.  
You will need at least three telephone line cords, the one that came  
with your MFC and two for your external two-line TAD. You will need  
a fourth line cord if you add a two-line telephone.  
1
Place the two-line TAD and the two-line telephone next to your  
MFC.  
2
Plug one end of the telephone line cord for your MFC into the L2  
jack of the triplex adapter. Plug the other end into the LINE jack  
on the back of the MFC.  
3
4
Plug one end of the first telephone line cord for your TAD into  
the L1 jack of the triplex adapter. Plug the other end into the L1  
or L1/L2 jack of the two-line TAD.  
Plug one end of the second telephone line cord for your TAD  
into the L2 jack of the two-line TAD. Plug the other end into the  
EXT. jack on the left side of the MFC.  
Triplex Adapter  
Two Line Phone  
External Two Line TAD  
MFC  
You can keep two-line telephones on other wall outlets as always.  
There are two ways to add a two-line telephone to the MFC’s wall  
outlet. You can plug the telephone line cord from the two-line  
telephone into the L1+L2 jack of the triplex adapter. Or, you can plug  
the two-line telephone into the TEL jack of the two-line TAD.  
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Multi-line connections (PBX)  
Most offices use a central telephone system. While it is often  
relatively simple to connect the MFC to a key system or a PBX  
(Private Branch Exchange), we suggest that you contact the  
company that installed your telephone system and ask them to  
connect the MFC for you. It is advisable to have a separate line for  
the MFC. You can then leave the Receive Mode set to FAX Only to  
receive faxes any time of the day or night.  
If the MFC isto be connected to a multi-line system, ask your installer  
to connect the unit to the last line on the system. This prevents the  
unit from being activated each time a telephone call is received.  
As with all fax units, this MFC must be connected to a two wire  
system. If your line has more than two wires, proper connection  
of the MFC cannot be made.  
If you are installing the MFC to work with a PBX  
1
It is not guaranteed that the unit will operate correctly under all  
circumstances with a PBX. Any cases of difficulty should be  
reported first to the company that handles your PBX.  
2
If all incoming calls will be answered by a switchboard operator,  
it is recommended that the Receive Mode be set to Manual. All  
incoming calls should initially be regarded as telephone calls.  
Custom features on your phone line  
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID,Caller ID,  
RingMaster, an answering service, an alarm system or other custom  
feature on one phone line it may create a problem with the operation  
INTRODUCTION 1 - 22  
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Paper  
2
About paper  
Type and size of paper  
The MFC loads paper from the installed papertray, manualfeed tray,  
multi-purpose tray or optional lower tray.  
Tray Type  
Model name  
Paper tray (Tray #1)  
MFC-8420, MFC-8820D and  
MFC-8820DN  
Manual feed tray  
MFC-8420  
Multi-purpose tray (MP tray)  
Optional lower tray (Tray #2)  
MFC-8820D and MFC-8820DN  
Option for MFC-8420, MFC-8820D and  
MFC-8820DN  
Recommended paper  
Plain Paper:  
Xerox 4200DP 20 lb  
Hammermill Laser Paper 24 lb  
Transparency:  
Labels:  
3M CG 3300  
Avery laser label # 5160  
PAPER 2 - 1  
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Before you buy a large amount of paper, please test some to  
make sure that the paper is suitable.  
Use paper that is made for plain-paper copying.  
Use paper that is 75 to 90 g/m2 (20 to 24 lb).  
Use neutral paper. Do not use acidic or alkaline paper.  
Use long-grain paper.  
Use paper with a moisture content of approximately 5%.  
Caution  
Do not use ink jet paper. It may cause a paper jam and damage your  
MFC.  
The output quality depends on the paper type and paper brand.  
Visit us at http://solutions.brother.com and check the latest  
recommendations for paper that can be used with the  
MFC-8420, MFC-8820D and MFC-8820DN.  
Choosing acceptable paper  
We recommend that you test paper (especially special sizes and  
types of paper) on the MFC before purchasing large quantities.  
Avoid feeding label sheets that are partly used or your MFC will  
be damaged.  
Avoid using coated paper, such as vinyl coated paper.  
Avoid using preprinted or highly textured paper, or paper with an  
embossed letterhead.  
For optimum printing, use a recommended type of paper, especially  
for plain paper and transparencies. For more information on paper  
specifications, call your nearest authorized sales representative or  
the place where you purchased your MFC.  
Use label or transparencies that are designed for use in laser  
printers.  
For the best print quality, we recommend using long-grained  
paper.  
If you are using special paper and the paper has problems  
feeding from the paper tray, try again using the manual feed tray  
or multi-purpose tray.  
You can use recycled paper in this MFC.  
2 - 2 PAPER  
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Paper capacity of the paper trays  
Paper size  
Number of sheets  
Multi-purpose tray  
(MP tray)  
Width: 69.8 to 220 mm  
(2.75 to 8.66 in.)  
50 sheets  
(80 g/m2 or 20 lb)  
(MFC-8820D and  
MFC-8820DN)  
Height: 116 to 406.4 mm  
(4.57 to 16.0 in.)  
Manual feed tray  
(MFC-8420)  
Width: 69.8 to 220 mm  
(2.75 to 8.66 in.)  
Single sheet  
Height: 116 to 406.4 mm  
(4.57 to 16.0 in.)  
Paper tray (Tray #1) A4, Letter, Legal, B5 (ISO), B5  
250 sheets  
(80 g/m2 or 20 lb)  
(JIS), Executive, A5, A6, B6  
(ISO)  
Optional lower tray A4, Letter, Legal, B5 (ISO), B5  
250 sheets  
(80 g/m2 or 20 lb)  
(Tray #2)  
(JIS), Executive, A5, B6 (ISO)  
Duplex printing  
A4, Letter, Legal  
(MFC-8820D and  
MFC-8820DN)  
PAPER 2 - 3  
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Paper specifications for each paper tray  
Model  
MFC-8420  
MFC-8820D and  
MFC-8820DN  
Paper  
types  
Multi-  
purpose  
tray  
N/A  
Plain paper, Bond paper,  
Recycled paper,  
Envelope*1, Labels*2, and  
Transparency*2  
Manual  
feed tray  
Plain paper, Bond paper,  
Recycled paper,  
N/A  
Envelope, Labels, and  
Transparency  
Paper tray Plain paper, Recycled paper, and Transparency*2  
Optional  
Plain paper, Recycled paper, and Transparency*2  
Lower tray  
Paper  
weights  
Multi-  
purpose  
tray  
N/A  
60 to 161 g/m2 (16to 43 lb)  
Manual  
60 to 161 g/m2 (16 to 43 lb) N/A  
feed tray  
Paper tray 60 to 105 g/m2 (16 to 28 lb)  
Optional  
60 to 105 g/m2 (16 to 28 lb)  
Lower tray  
Paper  
sizes  
Multi-  
purpose  
tray  
N/A  
Width: 69.8 to 220 mm  
(2.75 to 8.66 in.)  
Height: 116 to 406.4 mm  
(4.57 to 16.0 in.)  
Manual  
feed tray  
Width: 69.8 to 220 mm  
(2.75 to 8.66 in.)  
N/A  
Height: 116 to 406.4 mm  
(4.57 to 16.0 in.)  
Paper tray A4, Letter, Legal, B5 (ISO), B5 (JIS), Executive, A5, A6,  
B6 (ISO)  
Optional  
A4, Letter, Legal, B5 (ISO), B5 (JIS), Executive, A5, B6  
Lower Tray (ISO)  
*1 Up to 3 envelopes  
*2 Up to 10 sheets  
When printing transparencies, remove each one from the  
face-down output tray after it exits the MFC.  
2 - 4 PAPER  
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How to load paper  
To load paper or other media in the paper tray  
1
Pull the paper tray completely out of the MFC.  
2
While pressing the paper guide release lever, slide the adjusters  
to fit the paper size.  
Check that the guides are firmly in the slots.  
For Legal size paper, press the universal guide release button  
and pull out the back of the paper tray.  
Universal Guide Release  
Button  
PAPER 2 - 5  
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3
4
Fan the stack of paper well to avoid paper jams and misfeeds.  
Put paper in the paper tray.  
Check that the paper is flat in the tray, below the maximum  
paper mark, and that the paper guide is flush against the paper  
stack.  
Up to here.  
5
Put the paper tray firmly back in the MFC and unfold the support  
flap before you use the MFC.  
Support Flap with  
Extension  
When you put paper in the paper tray, please remember the  
following:  
The side to be printed on must be face down.  
Put the leading edge (top of the paper) in first and push it  
gently into the tray.  
To copy or receive faxes on Legal size paper, unfold the  
support flap extension, too.  
2 - 6 PAPER  
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To load paper or other media in the manual feed tray  
(For MFC-8420)  
When printing envelopes and labels you should only use the  
manual feed tray.  
1
Open the manual feed tray. Slide the paper guides to fit the  
paper size.  
2
Using both hands put paper in the manual feed tray until the  
front edge of the paper touches the paper feed roller. Hold the  
paper in this position until the MFC automatically feeds the  
paper in for a short distance, and then let go of the paper.  
When you put paper in the manual feed tray, please remember  
the following:  
The side to be printed on must be face up.  
Put the leading edge (top of the paper) in first and push it  
gently into the tray.  
Make sure that the paper is straight and in the proper position  
on the manual feed tray. If it is not, the paper may not be fed  
properly, resulting in a skewed printout or a paper jam.  
Do not put more than one sheet of paper or envelope in the  
manual feed tray at any one time, or it may cause a jam.  
PAPER 2 - 7  
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To load paper or other media in the multi-purpose tray  
(MP tray) (For MFC-8820D and MFC-8820DN)  
When printing envelopes and labels you should only use the  
multi-purpose tray.  
1
Open the MP tray and lower it gently.  
2
Pull out and unfold the MP tray support flap.  
MP tray support flap  
3
When loading paper in the MP tray, make sure it touches the  
back of the tray.  
Make sure that the paper is straight and in the proper position  
on the MP tray. If it is not, the paper may not be fed properly,  
resulting in a skewed printout or a paper jam.  
2 - 8 PAPER  
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You can place up to 3 envelopes or up to 50 sheets of 80 g/m2  
or 20 lb paper in the MP tray.  
4
While pressing the paper-guide release lever, slide the paper  
guide to fit the paper size.  
When you put paper in the MP tray, please remember the  
following:  
The side to be printed on must be face up.  
During printing, the inside tray rises to feed paper into the  
MFC.  
Put the leading edge (top of the paper) in first and push it  
gently into the tray.  
PAPER 2 - 9  
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To use Automatic Duplexing for fax, copy and  
print operations  
(For MFC-8820D and MFC-8820DN)  
If you want to print on both sides of the paper using the Duplex  
feature for fax, copy or print, you will need to set the Paper  
Adjustment Lever to the size of paper you are using.  
This feature is available for A4, Letter or Legal size paper. (See  
1
2
Load paper in the Paper Tray or Multi-purpose Tray.  
Set the Paper Adjustment Lever for Duplex Printing, in the back  
of the MFC, to match your paper size.  
Letter/Legal  
A4  
3
Your MFC is now ready to print two-sided pages.  
2 - 10 PAPER  
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On-screen programming  
3
User-friendly programming  
Your MFC is designed to be easy to use with LCD on-screen  
programming using the navigation keys. User-friendly programming  
helps you take full advantage of all the menu selections your MFC  
has to offer.  
Since your programming is done on the LCD, we have created  
step-by-step on-screen instructions to help you program your MFC.  
All you need to do is follow the instructions as they guide you through  
the menu selections and programming options.  
Menu table  
You can probably program your MFC without the User’s Guide. But  
to help you understand the menu selections and options that are  
found in the MFC programs, use the Menu table on page 3-4.  
You can program your MFC by pressing Menu followed by the  
menu numbers.  
For example to set Fax Resolution to Fine:  
Press Menu, 2, 2, 2 and  
Press Set.  
or  
to select Fine.  
Memory Storage  
If there is a power failure, you will not lose your menu settings  
because they are stored permanently. Temporary settings (such as  
Contrast, OverseasMode, and so on) willbe lost. You may also have  
to reset the date and time.  
ON-SCREEN PROGRAMMING 3 - 1  
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Navigation keys  
*Access the menu  
*Go to the next menu level  
*Accept an option  
*Exit the menu by pressing  
repeatedly  
*Go back to the previous  
menu level  
*Scroll through the current  
menu level  
*Go back to the previous  
menu level  
*Go forward to the next  
menu level  
*Exit the menu  
You can access the menu mode by pressing Menu.  
When you enter the menu, the LCD scrolls.  
Press 1 for General Setup menu  
1.General Setup  
2.Fax  
OR—  
Press 2 for Fax menu  
OR—  
3.Copy  
4.Printer  
Select ▲▼ & Set  
Press 3 for Copy menu  
OR—  
Press 4 for Printer menu  
4.Printer  
5.Print Reports  
6.LAN  
0.Initial Setup  
Select ▲▼ & Set  
OR—  
Press 5 for Print Reports menu  
OR—  
Press 6 for LAN menu  
(Only for MFC-8820DN or if the optional LAN board (NC-9100h) is  
installed.)  
OR—  
Press 0 for Initial Setup menu  
OR—  
You can scroll more quickly through each menu level by pressing the  
arrow for the direction you want:  
or  
.
3 - 2 ON-SCREEN PROGRAMMING  
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Then set an option by pressing Set when that option appears on the  
LCD.  
The LCD will then show the next menu level.  
Press  
or  
to scroll to your next menu selection.  
Press Set.  
When you finish setting an option, the LCD shows Accepted.  
Use to scroll backward if you passed your choices or want  
to save keystrokes.  
The current setting is always the option with “ ”.  
ON-SCREEN PROGRAMMING 3 - 3  
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To access the menu, press  
Menu.  
to accept  
to exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
1.General  
Setup  
1.Mode Timer  
0 Sec  
30 Secs  
1 Min  
2 Mins  
5 Mins  
Off  
Sets how longthe  
MFCwill stay inCopy  
or Scan mode before  
returning to Fax  
mode.  
2.Paper Type 1.MP Tray  
(MFC-8820D  
Thin  
Plain  
Thick  
Thicker  
Transparency  
Sets the type of  
paper in the  
Multi-purpose tray.  
and  
MFC-8820DN)  
2.Tray #1  
(This menuonly Plain  
appears ifyou  
have the  
optional tray #2)  
Thin  
Sets the type of  
paper in paper  
tray#1.  
Thick  
Thicker  
Transparency  
3.Tray #2  
(option)  
Thin  
Plain  
Thick  
Thicker  
Transparency  
Sets the type of  
paper in paper  
tray#2.  
3.Paper Size 1.Tray #1  
A4  
Sets thesizeofpaper  
in paper tray#1.  
(This menuonly Letter  
appears ifyou  
have the  
optional tray #2)  
Legal  
Executive  
A5  
A6  
B5  
B6  
2.Tray #2  
(option)  
A4  
Sets thesizeofpaper  
in paper tray#2.  
Letter  
Legal  
Executive  
A5  
B5  
B6  
The default settings are shown in Bold  
with  
.
3 - 4 ON-SCREEN PROGRAMMING  
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to accept  
to exit  
Main Menu  
Submenu  
Menu  
Selections  
Optio ns  
Descriptions  
Page  
1.General  
Setup  
(Continued)  
4.Volume  
1.Ring  
2.Beeper  
3.Speaker  
High  
Med  
Low  
Off  
Adjusts the ring  
volume.  
High  
Med  
Low  
Off  
Adjusts the volume  
level of the beeper.  
High  
Med  
Low  
Off  
Adjusts the speaker  
volume.  
5.Auto  
Daylight  
On  
Off  
Changes for Dayli ght  
Savings Time automatically.  
6.Ecology  
1.Toner Save On  
Off  
Increases the life of  
the toner cartridge.  
2.Sleep Time  
Conserves power.  
7. Tray  
Use:Copy  
Tray#1 Only  
MP Only  
Auto  
Selects the tray that  
will be used for Copy  
mode.  
(For MFC -8420,  
this menu doesn't  
appear.)  
(If you have the  
opti onal tray #2,  
see page 3-15)  
8. Tray  
Use:Fax  
(This setting only  
appears if youhave  
the optional tray #2,  
see page 3-15.)  
Selects the tray that  
will be used for Fax  
mode.  
7.LCD  
-
-
-
-
-
+
+
+
+
+
Adjusts thecontrastof  
the LCD.  
Contrast  
(MFC-8420)  
8.LCD  
Contrast  
(MFC-8820D /  
8820D N)  
9.LCD  
Contrast  
(With optional tray  
#2)  
The default settings are shown in Bold  
with .  
ON-SCREEN PROGRAMMING 3 - 5  
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to accept  
to exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
2.Fax  
1.Setup  
1.Ring Delay 04  
Sets the number of  
rings beforethe MFC  
answers in FAX or  
FAX/TEL mode.  
Receive  
(In Fax mode  
only)  
03  
02  
01  
00  
2.F/T Ring  
Time  
70  
40  
30  
20  
On  
Off  
Sets the  
pseudo/double-ring  
time in FAX/TEL  
mode.  
3.Easy  
Receive  
Receives fax  
messages without  
pressing the Start  
key.  
4.Remote  
Code  
On  
You can answer all  
calls at an extension  
or external phone  
andusecodes toturn  
the MFC on or off.  
You can personalize  
these codes.  
(
51, #51)  
Off  
5.Auto  
Reduction  
On  
Off  
Reduces the size of  
incoming faxes.  
6.Print  
Density  
-
-
-
-
-
+
+
+
+
+
Makes printouts  
darker or lighter.  
7.Polling RX On  
Off  
Sets up your MFC to  
poll another fax  
machine.  
8.Duplex  
(MFC-8820D  
and  
On  
Off  
Prints received faxes  
on both sides of the  
paper.  
MFC-8820DN)  
2.Setup Send 1.Contrast  
(In Fax mode  
only)  
Auto  
Light  
Dark  
Changes the  
lightnessor darkness  
of faxes you send.  
2.Fax  
Resolution  
Standard  
Fine  
Sets the default  
resolution for  
outgoi ng fax es .  
S. Fine  
Photo  
The default settings are shown in Bold  
with  
.
3 - 6 ON-SCREEN PROGRAMMING  
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to accept  
to exit  
Main Menu  
Submenu  
Menu  
Selections  
Optio ns  
Descriptions  
Page  
2.Fax  
(Continued)  
2.Setup Send 3.Delayed  
Setthe time of day in  
24 hour format that  
thedelayedfaxes will  
be sent.  
Fax  
(Continued)  
(In Fax mode  
only)  
4.Batch TX  
On  
Off  
Combines delayed  
faxes to the samefax  
number at the same  
timeof day into one  
transmission.  
5.Real Time  
TX  
Off  
On  
Next Fax Only  
You can send a fax  
without using the  
memory.  
6.Polled TX  
On  
Off  
Sets up the original  
on your MFC to be  
retrievedby another  
fax machine.  
7.Coverpg  
Setup  
Next Fax Only Automatically sends  
a Cover Page you  
have programmed.  
On  
Off  
Print Sample  
8.Coverpage  
Msg  
You can set up your  
own comments for  
fax Cover Page.  
9.Overseas  
Mode  
On  
Off  
Adjusts for overseas  
transmissions,which  
cansometimes  
cause problems.  
0.Glass Fax  
Size  
A4/Letter  
Legal  
Adjusts the scan  
area of the scanner  
glass to the size of  
the original.  
3.Set Auto  
Dial  
1.One-Touch  
Dial  
Stores One-Touch  
Dial numbers,soyou  
candial by pressing  
one key (and Start).  
2.Speed-Dial  
Stores Speed-Dial  
numbers, soyou can  
dial by pressing only  
a few keys (and  
Start).  
The default settings are shown in Bold  
with .  
ON-SCREEN PROGRAMMING 3 - 7  
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to accept  
to exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
2.Fax  
(Continued)  
3.Set Auto  
Dial  
(continued)  
3.Setup  
Groups  
Sets up a Group  
number for  
Broadcasting.  
4.Setup  
Reports  
1
.
Transmission On  
Initial setup for  
Transmission  
Verification Report  
and Fax Activity  
Report.  
On+Image  
Off  
Off+Image  
2.Act.  
Interval  
Every 7 Days  
Every 2 Days  
Every 24 Hours  
Every 12 Hours  
Every 6 Hours  
Every 50 Faxes  
Off  
5.RemoteFax  
Opt  
1.Fax  
Fwd/Paging  
Off  
Fax Forward  
Paging  
Sets the MFC to  
forward fax  
messages or to call  
your pager.  
2.Fax  
On  
Stores incoming  
Storage  
faxes in the memory  
so you can retrieve  
them while you are  
away fromyour MFC.  
Off  
3.Remote  
Access  
---  
You must set your  
own codeforRemote  
Retr ieval.  
4.Print Fax  
Pr intsincomingfaxes  
stored in the  
memory .  
6.Remaining  
Jobs  
Checks which jobs  
ar e i n the memory or  
cancels a delayed  
fax or polling job.  
The default settings are shown in Bold  
with  
.
3 - 8 ON-SCREEN PROGRAMMING  
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to accept  
to exit  
Main Menu  
Submenu  
Menu  
Selections  
Optio ns  
Descriptions  
Page  
2.Fax  
(Continued)  
0.Miscellaneous  
1
.
Mem  
Prohibits most  
functions except  
r eceiving faxes into  
memory.  
Security  
2.Drum Life  
You can check the  
percentage of drum  
life that remains  
available.  
3.Page  
Total  
Let you check  
Counter  
number of total  
pages the MFC has  
printed so far.  
Copy  
Print  
List/Fax  
4
.
Distinctive Off  
Uses the Telephone  
Company’s  
Distinctive Ring  
subscriber serviceto  
register the ring  
pattern with the MFC.  
Set (On)  
5.Caller ID  
Display #  
Print Report  
View or print a list of  
the last30 Caller IDs  
stored in the  
memory.  
3.Copy  
1.Quality  
Text  
Photo  
Auto  
Selects the Copy  
resolutionfor your  
typeof original.  
2.Contrast  
-
-
-
-
-
+
+
+
+
+
Adjusts the contrast  
for copies.  
4.Printer  
1.Emulation  
Auto  
Selects the  
Emulation mode.  
HP LaserJet  
BR-Script 3  
The default settings are shown in Bold  
with .  
ON-SCREEN PROGRAMMING 3 - 9  
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to accept  
to exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
4.Printer  
(Continued)  
2.Print  
Options  
1.Internal  
Font  
Prints a list ofthe  
MFC’s internal fonts  
or current printer  
settings.  
2.Configuration  
3.Reset  
Printer  
Returns the MFC to  
the original factory  
defaultsettings.  
5.Print  
Reports  
1.Help List  
2.Auto Dial  
You can print these  
lists and reports.  
3.Fax  
Activity  
4
.
Transmission  
5.User  
Settings  
0.Initial  
Setup  
1.Receive  
Mode  
Fax Only  
Fax/Tel  
External TAD  
Manual  
You can choose the  
receive modethat  
best suits your  
needs.  
2.Date/Time  
3.Station ID  
Puts the date and  
time on the LCD and  
in headings of faxes  
you send.  
Fax  
Tel  
Name  
Program your name,  
fax andtelephone  
number toappear on  
each page you fax.  
4.Tone/Pulse  
(Canada Only)  
Tone  
Pulse  
Selects the dialing  
mode.  
0.Local  
English  
Allows you tochange See  
Language  
(Canada Only)  
the LCD Language  
for your country.  
Quick  
Setup  
Guide  
French  
The default settings are shown in Bold  
with  
.
3 - 10 ON-SCREEN PROGRAMMING  
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to accept  
to exit  
If your machine is MFC-8820DN or you installed optional LAN  
board (NC-9100h), the LCD shows the following LAN menu.  
Main Menu  
Submenu  
Menu  
Selections  
Optio ns  
Descriptions  
Page  
6.LAN  
(MFC-8820DN  
or option)  
1.Setup  
TCP/IP  
1
.
BOOT Method Auto  
You can choose the  
BOOT method that  
best suits your  
needs.  
Static  
RARP  
BOOTP  
DHCP  
2.IP Address [000-255].  
[000-255].  
Enter the IP address.  
[000-255].  
[000-255]  
3
.
Subnet Mask [000-255].  
Enter the Subnet  
mask.  
[000-255].  
[000-255].  
[000-255]  
4.Gateway  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Gateway  
address.  
See  
Network  
Us er’ s  
Guide  
on the  
CD -ROM.  
5.Host Name  
BRN_XXXXXX  
Enter theHostname.  
6
.WINS Config Auto  
You can choose the  
WINS configuration  
mode.  
Static  
7.WINS  
Server  
Primary  
Secondary  
Specifies the IP  
address of the  
primary orsecondary  
server.  
8.DNS Server Primary  
Specifies the IP  
address of the  
primary orsecondary  
server.  
Secondary  
9.APIPA  
On  
Off  
Automatically  
allocates theIP  
address from the  
link-local address  
range.  
The default settings are shown in Bold  
with .  
ON-SCREEN PROGRAMMING 3 - 11  
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to accept  
to exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
6.LAN  
(MFC-8820DN  
or option)  
2.Setup  
Internet  
1.Mail  
Address  
(60  
characters)  
Enter the mail  
address.  
2
3
.
SMTP Server [000-255].  
Enter the SMTP  
server address.  
[000-255].  
[000-255].  
[000-255]  
See  
Net work  
Users  
Guide  
onthe  
CD-ROM.  
.POP3 Server [000-255].  
Enter the POP3  
server address.  
[000-255].  
[000-255].  
[000-255]  
4.Mailbox  
Name  
(up to 20  
characters)  
Enter the mail box  
name.  
5
.
Mailbox Pwd Password:**  
Enter the password  
to login to thePOP3  
server.  
****  
The default settings are shown in Bold  
with  
.
3 - 12 ON-SCREEN PROGRAMMING  
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to accept  
to exit  
Main Menu  
Submenu  
Menu  
Selections  
Optio ns  
Descriptions  
Page  
6.LAN  
(option)  
(Continued)  
3.Setup Mail 1.Auto  
On  
Off  
Automatically checks  
the POP3server for  
new messages.  
RX  
Polling  
2.Poll  
Frequency  
10Min  
Sets the interval for  
checking for new  
messages on the  
POP3 server.  
3.Header  
All  
Subject+From  
+To  
Selects the contents  
of the mail header to  
be printed.  
None  
4.Del Error  
Mail  
On  
Off  
Deletes error mails  
automatically.  
See  
5.Notification On  
MDN  
Sends notification  
messages.  
Network  
Us er’ s  
Guide  
on the  
CD -ROM.  
Off  
4.Setup Mail 1.Sender  
Displays the subject  
thatis attached tothe  
Internet Fax data.  
TX  
Subject  
2.Size Limit On  
Limits the sizeof  
E-mail documents.  
Off  
3.Notification On  
Off  
Sends notification  
messages.  
5
.
Setup Relay 1.Rly  
On  
Off  
Relays adocument  
to another fax  
machine.  
Broadcast  
2.Relay  
Domain  
RelayXX:  
Registers the  
Domain name.  
3.Relay  
Report  
On  
Off  
Prints the Relay  
Broadcast Report.  
The default settings are shown in Bold  
with .  
ON-SCREEN PROGRAMMING 3 - 13  
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to accept  
to exit  
Main Menu  
Submenu  
6.  
Menu  
Selections  
Options  
Descriptions  
Page  
6.LAN  
(option)  
(Continued)  
Setup Misc. 1.Netware  
On  
Off  
Select On to use the  
MFC ona Netware  
networ k.  
2.Net Frame  
Auto  
8023  
ENET  
8022  
SNAP  
Lets you specify the  
frametype.  
3.AppleTalk  
4.DLC/LLC  
On  
Off  
Select On to use the  
MFCon a Macintosh  
networ k.  
See  
On  
Off  
Select On to use the  
MFC ona DLC/LLC  
networ k.  
Net work  
Users  
Guide  
onthe  
CD-ROM.  
5.Net BIOS  
/IP  
On  
Off  
Select On to use the  
MFC ona Net  
BIOS/IP network.  
6.Ethernet  
Auto  
Selects Ethernet link  
mode.  
100B-FD  
100B-HD  
10B-FD  
10B-HD  
7.Time Zone  
GMT-XX:XX  
Sets the time zone  
for your country.  
7
.Scan to  
PDF  
Selects the file type.  
Email  
JPEG  
The default settings are shown in Bold  
with  
.
3 - 14 ON-SCREEN PROGRAMMING  
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If you have the optional paper tray, the LCD displays these  
options. (Menu, 1, 7/Menu, 1, 8)  
(For MFC-8420 with the optional paper tray #2)  
Main Menu  
Submenu  
Menu  
Selections  
Optio ns  
Descriptions  
Page  
1.General  
Setup  
7.Tray  
Use:Copy  
Tray#1 Only  
Tray#2 Only  
Auto  
Select the tray that  
will be used for  
copying.  
8.Tray  
Use:Fax  
Tray#1 Only  
Tray#2 Only  
Auto  
Select the tray that  
will be used for  
faxing.  
(For MFC-8820D and MFC-8820DN with the optional paper tray #2)  
Main Menu  
Submenu  
Menu  
Selections  
Optio ns  
Descriptions  
Page  
1.General  
Setup  
7.Tray  
Use:Copy  
Tray#1 Only  
Tray#2 Only  
MP Only  
Select the tray that  
will be used for  
copying.  
Auto  
8.Tray  
Use:Fax  
Tray#1 Only  
Tray#2 Only  
Auto  
Select the tray that  
will be used for  
faxing.  
The default settings are shown in Bold  
with .  
ON-SCREEN PROGRAMMING 3 - 15  
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Getting started  
4
Initial Setup  
Setting the Date and Time  
Your MFC displays the date and time and if you set up the Station ID it  
prints on every fax you send. If there is a power failure, you may have  
to reset the date and time. All other settings will not be affected.  
1
2
Press Menu, 0, 2.  
Enterthe last two digits of the year.  
Press Set.  
Enter two digits for the month.  
02.Date/Time  
Year:20XX  
Enter & Set Key  
3
4
5
6
Press Set.  
(For example, enter 09 for September, or 10 for October.)  
Enter two digits for the day.  
Press Set.  
(For example, enter 06 for 6th.)  
Enter the time in 24-Hour format.  
Press Set.  
(For example, enter 15:25 for 3:25 P.M.)  
Press Stop/Exit. The LCD now shows the date and time  
whenever the MFC is in Standby mode.  
GETTING STARTED 4 - 1  
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Setting the Station ID  
You should store your name or company name and fax number and  
telephone number to be printed on all fax pages that you send.  
1
2
Press Menu, 0, 3.  
Enter your fax number (up to 20  
digits).  
03.Station ID  
Fax:  
Press Set.  
Enter & Set Key  
3
Enter your telephone number (up  
to 20 digits).  
Press Set.  
(If your telephone number and fax number are the same, enter  
the same number again).  
The telephone number you enter is only used for Cover Page  
You can not enter a hyphen.  
4
5
Use the dial pad to enter your name  
(up to 20 characters).  
Press Set.  
Press Stop/Exit.  
The LCD will show the date and time.  
If the Station ID has already been programmed, the LCD willask  
you to press 1 to make a change or 2 to exit without changing.  
4 - 2 GETTING STARTED  
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Entering text  
When you are setting certain functions, such as the Station ID, you  
may need to type text into the MFC. Most number keys have three or  
four letters printed above them. The keys for0, # and  
do not have  
printed letters because they are used for special characters.  
By pressing the appropriate number key repeatedly, you can access  
the character you want.  
Press Key  
one time  
two times  
three times  
four times  
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
O
R
V
Y
T
W
Inserting spaces  
To enter a space, press  
between characters.  
once between numbers and twice  
Making corrections  
If you entered a letter incorrectly and want to change it, press  
move the cursor under the incorrect character. Then press  
to  
Clear/Back. The letter above the cursor will be deleted. Re-enter  
the correct character.  
Repeating letters  
If you need to enter a character that is on the same key as the  
previous character, press  
you press the key again.  
to move the cursor to the right before  
GETTING STARTED 4 - 3  
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Special characters and symbols  
Press , # or 0, and then press  
the special character or symbol you want. Then press Set to select it.  
or  
to move the cursor under  
Press  
for  
for  
for  
(space) ! " # $ % & ’ ( )  
: ; < = > ? @ [ ] ^ _  
É À È Ê Î Ç Ë Ö 0  
+ , - . /  
Press #  
Press 0  
NOTICE (For USA)  
The Telephone Consumer Protection Act of 1991 makesit unlawful  
for any person to use a computer or electronic device to send any  
message via a telephone fax machine unless such messages  
clearly contain, in a margin at the top or bottom of each transmitted  
page, or on the first page of the transmission, the date and time it  
is sent and an identification of the business or other entity or other  
individual sending the message and the telephone number of the  
sending machines or such business, other entity or individual.  
In order to program this information into your MFC, complete the  
steps described on page 4-2.  
Setting Tone and Pulse dialing mode  
(For Canada only)  
1
2
Press Menu, 0, 4.  
Press or  
Pulse(or Tone).  
Press Set.  
04.Tone/Pulse  
to select  
Tone  
Pulse  
Select ▲▼ & Set  
3
Press Stop/Exit.  
4 - 4 GETTING STARTED  
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General Setup  
Setting the Mode Timer  
The MFC has three temporary mode keys on the control panel: Fax,  
Copy and Scan. You can change the number of seconds or minutes  
the MFC takes after the last Copy or Scan operation before it returns  
to Fax mode. If you select Off, the MFC stays in the mode you used  
last.  
1
2
Press Menu, 1, 1.  
Press or  
0 Sec, 30 Secs, 1 Min,  
2 Mins, 5 Mins or Off.  
11.Mode Timer  
0 Sec  
to select  
30 Secs  
1 Min  
Select ▲▼ & Set  
3
Press Set.  
Setting the Paper Type  
To get the best print quality, set the MFC for the type of paper you  
are using.  
For MFC-8420  
1
Press Menu, 1, 2.  
OR—  
If you have the optional paper tray,  
press Menu, 1, 2, 1 to set the  
paper type for Tray #1or Menu,  
1, 2, 2 to set the paper type for  
Tray #2.  
12.Paper Type  
Plain  
Thick  
Thicker  
Select ▲▼ & Set  
12.Paper Type  
1.Tray #1  
2.Tray #2  
Select ▲▼ & Set  
2
Press  
or  
to select Thin, Plain, Thick, Thickeror  
Transparency.  
3
4
Press Set.  
Press Stop/Exit.  
GETTING STARTED 4 - 5  
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For MFC-8820D and MFC-8820DN  
1
Press Menu, 1, 2, 1 to set the  
paper type for MP Tray.  
OR—  
12.Paper Type  
1.MP Tray  
2.Tray #1  
3.Tray #2  
Press Menu, 1, 2, 2 to set the  
paper type for Tray #1.  
Select ▲▼ & Set  
OR—  
If you have the optional paper tray, press Menu, 1, 2, 3 to set  
the paper type for Tray #2.  
2
Press  
or  
to select Thin,  
12.Paper Type  
1.MP Tray  
Plain, Thick, Thicker or  
Transparency.  
Plain  
Thick  
3
4
Press Set.  
Press Stop/Exit.  
You can select Transparency for Tray #1 and Tray #2  
only when A4, Letteror Legal is selected in Menu, 1, 3.  
Select ▲▼ & Set  
Setting the Paper Size  
You can use eight sizes of paper for printing copies: A4, letter, legal,  
executive, A5, A6, B5 and B6 and three sizes of paper for printing  
faxes: A4, letter and legal. When you change the size of paper in the  
MFC, you will need to change the setting for Paper Size at the same  
time so your MFC can fit an incoming fax or reduced copy on the  
page.  
1
2
Press Menu, 1, 3.  
Press or  
Letter Legal  
A6B5orB6  
Press Set.  
Press Stop/Exit.  
13.Paper Size  
A4  
to select A4  
,
Letter  
Legal  
,
,
Executive A5,  
,
,
.
Select ▲▼ & Set  
3
With optional paper tray (LT-5000)  
1
Press Menu, 1, 3, 1 to set the  
paper size for Tray #1.  
13.Paper Size  
1.Tray #1  
2.Tray #2  
OR—  
Select ▲▼ & Set  
Press Menu, 1, 3, 2 to set the  
paper size for Tray #2  
4 - 6 GETTING STARTED  
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2
3
Press  
A5, A6  
or  
to select A4, Letter, Legal, Executive,  
,
B5and B6.  
Press Set.  
Press Stop/Exit.  
If you are using the optional paper tray, paper size A6 is not  
available.  
If you select Transparency in Menu, 1, 2, you can only  
select A4, Letteror Legal.  
GETTING STARTED 4 - 7  
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Setting the Ring Volume  
You can adjust the ring volume when your MFC is idle (not being  
used). You can turn the ring Offor you can select the ring volume  
level.  
1
2
Press Menu, 1, 4, 1.  
Press or to select  
(Low, Med, Highor Off).  
Press Set.  
14.Volume  
1.Ring  
Med  
High  
Select ▲▼ & Set  
3
Press Stop/Exit.  
OR—  
In Fax mode, press  
or  
to adjust the volume level. Every time  
you press these keys, the MFC will ring so you can hear the active  
setting as the LCD shows it. The volume changes with each key  
press. The new setting will stay until you change it again.  
Setting the Beeper Volume  
You can change the beeper volume. The default (factory) setting is  
Med. When the beeper is on, the MFC beeps every time you press a  
key or make a mistake and after a fax is sent or received.  
1
2
Press Menu, 1, 4, 2.  
14.Volume  
2.Beeper  
Press  
or  
to select your  
Med  
option.  
High  
(Low, Med, Highor Off)  
Press Set.  
Select ▲▼ & Set  
3
Press Stop/Exit.  
4 - 8 GETTING STARTED  
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Setting the Speaker Volume  
You can adjust the MFC’s one-way speaker volume.  
1
2
Press Menu, 1, 4, 3.  
Press or to select  
(Low, Med, High or Off).  
Press Set.  
14.Volume  
3.Speaker  
Med  
High  
Select ▲▼ & Set  
3
Press Stop/Exit.  
OR—  
In Fax mode, you can adjust the speaker volume by pressing Hook,  
and then selecting a speaker volume level.  
Press or  
to adjust the volume level. The LCD shows the setting  
you are choosing. Each key press changes the volume to the next  
setting. The new setting will remain until you change it again.  
Turning on Automatic Daylight Savings Time  
You can set the MFC to change automatically for Daylight Savings  
Time. It will reset itself forward one hour in the Spring and backward  
one hour in the Fall. Make sure you have set the correct day and time  
in the Date/Timesetting.  
1
2
Press Menu, 1, 5.  
15.Auto Daylight  
Press  
or  
to select On(or  
On  
Off  
Off).  
Press Set.  
Select ▲▼ & Set  
3
Press Stop/Exit.  
Toner Save  
You can conserve toner using this feature. When you set Toner Save  
to On, print appears somewhat lighter. The default setting is Off.  
1
2
Press Menu, 1, 6, 1.  
16.Ecology  
1.Toner Save  
Press  
or  
to select On(or  
On  
Off  
Off).  
Select ▲▼ & Set  
3
4
Press Set.  
Press Stop/Exit.  
GETTING STARTED 4 - 9  
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Sleep Time  
Setting the Sleep Time reduces power consumption by turning off  
the fuser inside the MFC, while it is idle. You can choose how long  
the MFC is idle (from 00 to 99 minutes) before it goes into sleep  
mode. The timer is automatically reset when the MFC receives a Fax  
or PC data, or makes a copy. The factory setting is 05 minutes. While  
the MFC is in sleep mode, you will see Sleepon the LCD. If you try  
to print or copy in sleep mode, there will be a short delay while the  
fuser warms up to working temperature.  
1
2
Press Menu, 1, 6, 2.  
Use the dial pad to enter the length of time the MFC is idle  
before it goes into sleep mode (00 to 99).  
3
4
Press Set.  
Press Stop/Exit.  
If you want to turn sleep mode off, press Secure and Job  
Cancel simultaneously in Step 2.  
If the MFC is in Sleep Mode when you change the Sleep  
Time, the new setting will take effect the next time the MFC  
copies, prints or is restarted.  
Turning off the Scanner Lamp  
The scanner lamp stays on for 16 hours before automatically  
switching off to preserve the life of the lamp. You can turn off the  
scanner lamp manually if you wish by pressing the  
and  
keys  
simultaneously. The scanner lamp will remain turned off untilthe next  
time you use the scanning feature.  
Turning off the scanner lamp will also reduce the power  
consumption.  
Please note that turning the lamp off regularly will reduce the  
lamp’slife. Some people prefer to turn the lamp off as they leave  
the office, or late at night at home. This is not necessary for  
normal day to day use.  
4 - 10 GETTING STARTED  
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Setting the Tray Use for Copy mode  
If your MFC is a MFC-8420 without the optional tray #2, you can  
skip this setting.  
MFC-8420  
The default setting of Autoallows*1 your MFC to choose the optional  
Tray #2 when paper isout in Tray #1 or*2 when the size of the original  
will fit best on the paper in Tray #2.  
1
2
Press Menu, 1, 7.  
Press or to selectTray#1  
Only Tray#2 Only, or Auto  
17.Tray Use: Copy  
Tray#1 Only  
Tray#2 Only  
Auto  
,
.
3
4
Press Set.  
Press Stop/Exit.  
Select ▲▼ & Set  
MFC-8820D and MFC-8820DN  
The default setting of Autoallows*1 your MFC to choose the optional  
Tray #2 or the MP tray when paper is out in Tray #1 or*2 when the  
size of the original will fit best on the paper in Tray #2.  
1
2
Press Menu, 1, 7.  
Press or  
Tray#1 Only, MP Only, or  
Auto.  
17.Tray Use: Copy  
Tray#1 Only  
MP Only  
Auto  
to select  
Select ▲▼ & Set  
OR—  
If you have the optional paper tray,  
17.Tray Use: Copy  
Tray#1 Only  
Tray#2 Only  
MP Only  
press  
or  
to select  
Tray#1 Only,Tray#2 Only, MP  
Onlyor Auto.  
Select ▲▼ & Set  
3
4
Press Set.  
Press Stop/Exit.  
*1 Copies will automatically be printed from Tray #2 only if the  
Paper Size setting for Tray #2 is the same as Tray #1.  
*2 When using the ADF, copies will automatically be printed  
from Tray #2 if the Paper Size setting for Tray #2 is different  
than Tray #1 and this paper size is more suitable for the  
scanned original.  
GETTING STARTED 4 - 11  
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Setting the Tray Use for Fax mode  
If your MFC doesn’t have the optional tray #2, you can skip this setting.  
The default setting of Autoallows your MFC to choose the optional  
Tray #2 if Tray #1 is out of paper or if incoming faxes will fit best on  
the paper in Tray #2.  
1
2
Press Menu, 1, 8.  
Press or toselectTray#1  
Only Tray#2 Only, or Auto  
18.Tray Use: Fax  
Tray#1 Only  
Tray#2 Only  
Auto  
,
.
Select ▲▼ & Set  
3
4
Press Set.  
Press Stop/Exit.  
If Auto Reductionisturned on, incoming faxeswill be printed  
from the tray that is set for Auto Reduction. (See Printing a  
Setting the LCD Contrast  
You can change the contrast to help the LCD look lighter or darker.  
1
(MFC-8420)  
19.LCD Contrast  
Press Menu, 1, 7.  
(MFC-8820D/8820DN)  
Press Menu, 1, 8.  
OR—  
-
+
Select  
& Set  
If you have the optional tray #2, press Menu, 1, 9.  
2
3
Press  
to increase the contrast.  
to decrease the contrast.  
OR—  
Press  
Press Set.  
Press Stop/Exit.  
4 - 12 GETTING STARTED  
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Setup Receive  
5
Basic receiving operations  
Choosing the Receive Mode  
There are four different Receive Modes for your MFC. You can  
choose the mode that best suits your needs.  
LCD  
How it works  
When to useit  
Fax Only  
(automatic receive)  
The MFC automatically  
answers every call as a  
fax.  
For dedicated fax lines.  
Fax/Tel*  
(fax and telephone)  
The MFC controls the  
line and automatically  
Use this modeif you expect toreceive lots offax  
messages and few telephone calls. You cannot  
answers every call.If the havean answeringmachine onthesameline, even  
call is a fax it will receive if it is ona separatewall jack/phone socket on the  
thefax.If thecall is nota same line. You cannot use the telephone  
(with an external or  
extension telephone)  
fax it will ring  
company’s Voice Mail in this mode.  
(pseudo/double ring) for  
you to pick up the call.  
External TAD  
(with an external  
answering machine)  
The external answering  
machine (TAD)  
automatically answers  
every call.  
Voice messages are  
stored on the external  
TAD. Fax messages are  
printed.  
Use this modeif you have an external answering  
machine on your phone line.  
The TAD setting works only with an external  
answeringmachine.RingDelay andF/TRingTime  
do not work in this setting.  
Manual  
(manual receive)  
You control the phone  
line and must answer  
every call yourself.  
Use this modewhen you areusing a computer  
modem on thesameline or if you don’t receive  
many fax messages or withDistinctive Ring.  
Ifyouhear fax tones, wait until the MFC takes over  
thecall,then hang up.(SeeEas y Receive onpage  
5-4.)  
(with an external or  
extension telephoneor  
with Distinctive Ring)  
* In Fax/Telmode you must set the Ring Delay and F/T Ring Time.  
If you have extension phones on the line, keep the Ring Delay set to  
four rings.  
The MP tray is not available with Fax Receive.  
SETUP RECEIVE 5 - 1  
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To select or change your Receive Mode  
1
2
Press Menu, 0, 1.  
Press or  
Only, Fax/Tel, External TAD  
or Manual.  
01.Receive Mode  
Fax Only  
to select Fax  
Fax/Tel  
External TAD  
Select ▲▼ & Set  
Press Set.  
3
Press Stop/Exit.  
If you are changing the Receive Mode while in another  
operation, the LCD will return to that operation.  
Fax Only  
Fax/Tel  
03/01/2003 18:15  
External TAD  
Dial & Start  
Duplex Receive  
External TAD  
Manual  
Setting the Ring Delay  
The Ring Delay sets the number of times the MFC rings before it  
answers in Fax Onlyor Fax/Tel mode. If you have extension  
phones on the same line as the MFC or subscribe to the telephone  
company’s Distinctive Ring service, keep the Ring Delay setting of 4.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 1, 1.  
21.Setup Receive  
1.Ring Delay  
Press  
or  
to select how  
03  
04  
many times the line rings before  
the MFC answers (00-04).  
Press Set.  
Select ▲▼ & Set  
(If you select 00, the line won’t ring at all.)  
4
Press Stop/Exit.  
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Setting the F/T Ring Time (Fax/Tel mode only)  
If you set the Receive Mode to Fax/Tel, you’ll need to decide how long  
the MFC will signal you with its special pseudo/double-ring when you  
have a voice call. (If it’s a fax call, the MFC prints the fax.)  
This pseudo/double-ring happens after the initial ringing from the  
phone company. Only the MFC rings (for 20, 30, 40 or 70 seconds)  
and no other phones on the same line will ring with the special  
pseudo/double-ring. However, you can still answer the call on any  
extension phone (in a separate wall jack/phone socket) on the same  
5-7.)  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 1, 2.  
21.Setup Receive  
2.F/T Ring Time  
Press  
or  
to select how  
20  
30  
long the MFC will ring to alert you  
that you have a voice call.  
Press Set.  
Select ▲▼ & Set  
4
Press Stop/Exit.  
Even if the caller hangs up during the pseudo/double-ringing,  
the MFC will continue to ring for the set time.  
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Easy Receive  
When you use this feature, you don’t have to press Start or the Fax  
Receive Code 51 when you answer a fax call. Selecting Onallows  
the MFC to receive fax callsautomatically, even if you lift the handset  
of an extension or externalphone. When you see Receivingon the  
LCD or when you hear ‘chirps’ through the handset of an extension  
phone connected to another wall jack/phone socket, just replace the  
handset and your MFC will do the rest. Selecting Offmeans you’ll  
have to activate the MFC yourself by lifting the handset of an external  
or extension phone, and then press Start on the MFC  
OR—by pressing 51 if you are not at your MFC. (SeeOperation  
If this feature is set to On, but your MFC doesn’t connect a fax  
call when you lift a extension or external phone handset, press  
the Fax Receive Code 51.  
If you send faxes from a computer on the same phone line and  
the MFC intercepts them, set Easy Receive to Off.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 1, 3.  
21.Setup Receive  
3.Easy Receive  
Use  
or  
to select On (or  
On  
Off  
Off).  
Press Set.  
Select ▲▼ & Set  
4
Press Stop/Exit.  
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Printing a reduced incoming fax  
(Auto Reduction)  
If you choose On, the MFC automatically reduces an incoming fax to  
fit on one page of letter, legal or A4 size paper, regardless of the  
paper size of the original. The MFC calculates the reduction ratio by  
using the page size of the original and your Paper Size setting  
(Menu, 1, 3).  
1
2
3
If it is not illuminated in green, press  
Press Menu, 2, 1, 5.  
If you have the optional paper tray  
(Fax).  
21.Setup Receive  
5.Auto Reduction  
On  
Off  
#2, press  
or  
to select  
Tray #1or Tray #2.  
Press Set.  
Select ▲▼ & Set  
4
5
Use  
Press Set.  
Press Stop/Exit.  
or  
to select On (or Off).  
If you receive faxes that are split onto two pages, turn on this  
setting.  
Printing a fax from the memory  
If you set Fax Storage to ON for Remote Retrieval, you can still print  
a fax from the memory when you are at your MFC. (See Setting Fax  
1
2
3
Press Menu, 2, 5, 4.  
Press Start.  
After printing has finished,  
press Stop/Exit.  
25.Remote Fax Opt  
4.Print Fax  
Press Start  
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Setting the Print Density  
You can adjust print density, making your printed pages darker or  
lighter.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 1, 6.  
21.Setup Receive  
6.Print Density  
Press  
to make the print darker.  
OR—  
Press  
-
+
Select  
& Set  
to make the print lighter.  
Press Set.  
4
Press Stop/Exit.  
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Advanced receiving operations  
Operation from extension telephones  
If you answer a fax call on an extension telephone, or an external  
telephone in the EXT. jack, you can make your MFC take the call by  
using the Fax Receive Code. When you press theFax Receive Code  
51, the MFC starts to receive a fax.  
If the MFC answers a voice call and pseudo/double-rings for you to  
take over, use theTelephone Answer Code #51 to take the call at an  
If you answer a calland no one is on the line, you should assume that  
you’re receiving a manual fax.  
At an extension phone (on a separate telephone wall jack/phone  
socket), press 51, wait for fax-receiving tones (chirps), and  
then hang up.  
At an external phone (connected to the MFC’s EXT jack), press  
51 and wait for the phone to be disconnected before you hang  
up (the LCD shows Receiving).  
Your caller will have to press Start to send the fax.  
For FAX/TEL mode only  
When the MFC is in FAX/TEL mode, it will use the F/T Ring Time  
(pseudo/double-ringing) to alert you to pick up a voice call.  
Lift the external telephone's handset, and then press Hook to  
answer.  
If you’re at an extension phone, you’ll need to lift the handset during  
the F/T Ring Time and then press #51 between the double rings. If  
no one is on the line, or if someone wants to send you a fax, send the  
call back to the MFC by pressing 51.  
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Using a cordless external handset  
If your cordless telephone is connected to the EXT. jack of the MFC  
and you typically carry the cordless handset elsewhere, it is easier to  
answer calls during the Ring Delay. If you let the MFC answer first,  
you willhave to go to the MFC so you can press Hook to transfer the  
call to the cordless handset.  
Changing the remote codes  
Remote Codes might not work with some telephone systems. The  
preset Fax Receive Code is 51. The preset Telephone Answer  
Code is # 51.  
If you are always disconnected when accessing your external  
TAD remotely, try changing the Fax Receive Code and  
Telephone Answer Code to another three-digit code (such as  
### and 999).  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 1, 4.  
21.Setup Receive  
4.Remote Code  
Press  
or  
to select On(or  
On  
Off  
Off).  
Press Set.  
Select ▲▼ & Set  
4
If you want to, enter a new Fax  
Receive Code.  
Press Set.  
5
6
If you want to, enter a new Telephone Answer Code.  
Press Set.  
Press Stop/Exit.  
5 - 8 SETUP RECEIVE  
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Polling  
Polling is the process of retrieving faxes from another fax machine.  
You can use your MFC to ‘poll’ other machines, or you can have  
someone poll your MFC.  
Everyone who is involved in Polling needs to set up their fax  
machines for Polling. When someone polls your MFC to receive a  
fax, theypay for the call. If you poll someone’s fax machine to receive  
a fax, you pay for the call.  
Some fax machines do not respond to the Polling feature.  
Setting up Polling Receive  
Polling Receive is when you call another faxmachine to receive a fax  
from it.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 1, 7.  
21.Setup Receive  
7.Polling RX  
Press  
or  
to select On(or  
On  
Off  
Off).  
Press Set.  
Select ▲▼ & Set  
4
5
Enter the fax number you are  
polling.  
Press Start.  
The LCD shows Dialing.  
SETUP RECEIVE 5 - 9  
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Setting up Sequential Polling Receive  
Your MFC can ask for faxes from several fax units in a single  
operation (Sequential Polling Receive). Afterwards, a Sequential  
Polling Report will be printed.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 1, 7.  
21.Setup Receive  
7.Polling RX  
Press  
or  
to select On(or  
On  
Off  
Off).  
Press Set.  
Select ▲▼ & Set  
4
5
Enter the fax machines you want  
to poll using One-Touch, Speed-Dial, a Group or the dial pad.  
You must press Set between each fax number.  
Press Start. Your MFC will poll each number or Group number  
in turn to receive a fax.  
Setting Duplex printing for Fax mode  
(For MFC-8820D and MFC-8820DN)  
If you set Duplex to Onfor fax receive, the MFC prints received faxes  
on both sides of the paper.  
You can use three sizes of paper for this function - letter, legal and  
A4.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 1, 8.  
21.Setup Receive  
8.Duplex  
Press  
or  
to select On (or  
On  
Off  
Off).  
Select ▲▼ & Set  
Press Set.  
4
Press Stop/Exit.  
While the Duplex printing for fax is working, auto reduction is  
also On temporarily.  
5 - 10 SETUP RECEIVE  
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Telephone services  
Your MFC supports the Distinctive Ring telephone service that some  
telephone companies offer.  
If you have Voice Mail, RingMaster, an answering service, an  
alarm system or other custom features on your telephone line, it  
may affect the way your MFC works. (See Custom features on  
If you have Voice Mail on your phone line, please read the  
following carefully.  
Distinctive Ring  
Brother uses the term ‘Distinctive Ring’ but different telephone  
companies have other names for this service such as SmartRing,  
RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.  
What does your telephone company’s ‘Distinctive Ring’ do?  
Your telephone company’s Distinctive Ring service allows you to  
have more than one number on the same phone line. If you need  
more than one phone number, it is cheaper than paying for an  
extra line. Each phone number has its own distinctive ring pattern,  
so you will know which phone number is ringing. This is one way you  
can have a separate phone number for your MFC.  
Please call your telephone company for availability and rates.  
What does Brother’s ‘Distinctive Ring’ do?  
The Brother MFC has a Distinctive Ring feature that allows you to  
use your MFC to take full advantage of the telephone company’s  
Distinctive Ring service. The new phone number on your line can just  
receive faxes.  
You must pay for your telephone company’s Distinctive Ring  
service before you program the MFC to work with it.  
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Do you have Voice Mail?  
If you have Voice Mail on the phone line that you willinstall your new  
MFC on, there is a strong possibility that Voice Mail and the MFC will  
conflict with each other while receiving incoming calls. However, the  
Distinctive Ring feature allows you to use more than one  
number on your line, so both Voice Mail and the MFC can work  
together without any problems. If each one has a separate phone  
number, neither will interfere with the other’s operations.  
If you decide to get the Distinctive Ring service from the telephone  
company, you will need to follow the directions below to ‘register’ the  
new Distinctive Ring pattern they give you. This is so your MFC can  
recognize its incoming calls.  
You can change or cancel the Distinctive Ring pattern at any  
time. You can switch it off temporarily, and turn it back on later.  
When you get a new fax number, make sure you reset this  
feature.  
Before you choose the ring pattern to register  
You can only register one Distinctive Ring pattern with the MFC.  
Some ring patterns cannot be registered. The ring patterns below are  
supported by your Brother MFC. Register the one your telephone  
company gives you.  
Ring  
Pattern  
Rings  
1
long-long  
2
3
4
short-long-short  
short-short-long  
very long (normal pattern)  
If the ring pattern you received is not on this chart, please call  
your telephone company and ask for one that is shown.  
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The MFC will only answer calls to its registered number.  
The first two rings are silent on the MFC. This is because the fax  
must «listen» to the ring pattern (to compare it to the pattern that  
was ‘registered’). (Other telephones on the same line will ring.)  
If you program the MFC properly, it will recognize the registered  
ring pattern of the ‘fax number’ within 2 ring patterns and then  
answer with a fax tone. When the ‘voice number’ is called, the  
MFC will not answer.  
Registering the Distinctive Ring pattern  
Very important!  
After you have set the Distinctive Ring feature to ON, the receive  
mode is set to Manualautomatically. Unless you have a TAD or  
Voice Mail set up on the Distinctive Ring number, Manualmode  
means you must answer all the calls yourself. You can not change  
the receive mode to the other mode while the Distinctive Ring is set  
to on.  
1
2
Press Menu, 2, 0, 4.  
20.Miscellaneous  
4.Distinctive  
Press  
or  
to select Set.  
Off  
Set  
Press Set.  
Select ▲▼ & Set  
3
Press  
or  
to select the  
stored ring pattern you want to use.  
Press Set.  
(You will hear each pattern as you scroll through the four  
patterns. Make sure you choose the pattern that the telephone  
company gave you.)  
4
Press Stop/Exit.  
Distinctive Ring is now set to on.  
Turning off the Distinctive Ring  
1
2
Press Menu, 2, 0, 4.  
20.Miscellaneous  
4.Distinctive  
Press  
or  
to select Off.  
On  
Press Set.  
Press Stop/Exit.  
Off  
Select ▲▼ & Set  
3
If you turn off Distinctive Ring, the MFC will stay in Manual  
receive mode. You will need to set the Receive Mode again.  
SETUP RECEIVE 5 - 13  
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Caller ID  
The Caller ID feature lets you use the Caller ID subscriber  
service offered by many local telephone companies. This  
service provides you, by means of the LCD, the name or  
telephone number of your caller as the line rings.  
After a few rings, the LCD showsthe telephone number of your caller  
(or name, if available). Once you pick up the handset, the Caller ID  
information disappears from the LCD, but the call information  
remains stored in the Caller ID memory.  
You will see the first 16 characters of the number (or name).  
Out of Areadisplay means call originated outside your Caller  
ID service area.  
Private Calldisplay means the caller has intentionally  
blocked transmission of information.  
If both the name and number are received, the LCD shows only the  
name. You can print a list of Caller ID information received by your  
Caller ID service varies with different carriers. Call your local  
telephone company to determine the kind of service available in your  
area.  
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Viewing Caller ID List  
Caller ID memory stores information for up to thirty calls. When the  
thirty-first call comesin, information about the first call iserased. You  
can scrollthrough Caller ID information to review those calls made to  
your MFC.  
1
2
Press Menu, 2, 0, 5.  
Press or to select  
Display #.  
Press Set.  
20.Miscellaneous  
4.Caller ID  
Display#  
Print Report  
Select ▲▼ & Set  
If the name wasnot received, it will  
not be displayed.  
3
4
Press  
or  
to scroll through the Caller ID memory to  
select the Caller ID you want to view, and then press Set. The  
LCD shows the caller’s name and number and the date and time  
of the call.  
Press  
OR—  
or  
to return to the Caller ID listing.  
Press Stop/Exit.  
Clearing a Caller ID stored in the memory  
For effective use of the memory, we recommend that you clear the  
Caller IDsstored in memory by pressing Clear/Back when the LCD  
shows each caller ID number or name.  
Printing Caller ID List  
1
2
Press Menu, 2, 0, 5.  
Press or to select  
Print Report.  
Press Set.  
20.Miscellaneous  
5.Caller ID  
Display#  
Print Report  
Select ▲▼ & Set  
3
4
Press Start.  
After printing has finished,  
press Stop/Exit.  
SETUP RECEIVE 5 - 15  
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Setup Send  
6
How to Fax  
You can send faxes from the ADF (Automatic Document Feeder) or  
from the scanner glass.  
Enter Fax mode  
Before sending faxes, make sure  
(Fax) is illuminated in  
green. If not, press  
setting is Fax.  
(Fax) to enter Fax mode. The default  
Faxing from the automatic document feeder (ADF)  
The ADF can hold up to 50 pages and feeds each sheet individually.  
Use standard (20 lb or 75 g/m2) paper and always fan the pages  
before putting them in the ADF.  
DO NOT use paper that is curled, wrinkled, folded, ripped,  
stapled, paper clipped, pasted or taped.  
DO NOT use cardboard, newspaper or fabric. (To fax this kind  
Make sure originals written with ink are completely dry.  
The originals to be faxed must be from 5.8 to 8.5 inches wide and  
5.8 to 14 inches long.  
SETUP SEND 6 - 1  
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Faxing from the ADF  
ADF Document  
Support Extension  
1
If it is not illuminated in  
ADF  
green, press  
Document  
Output  
Support  
Flap  
(Fax). Pull out the ADF  
Document Support  
Extension.  
2
3
Unfold the ADF  
Document Output  
Support Flap.  
Fan the pages well and  
stagger them at an angle. Make sure you put the originals face  
up, top edge first in the ADF until you feel them touch the feed  
roller.  
4
Adjust the paper guides to fit the width of your originals.  
The originals are  
Face Up  
in the ADF  
Document Support  
5
Dial the fax number.  
Press Start. The MFC starts scanning the first page.  
6 - 2 SETUP SEND  
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Faxing from the scanner glass  
You can use the scanner glass to fax pages of a book or one page  
at a time. The originals can be up to letter, A4 or legal size (8.5 inches  
to 14 inches). To cancel, press Stop/Exit.  
1
Ifit isnotilluminatedingreen,press  
(Fax). Lift the document cover.  
The originals are  
Face Down on the  
Scanner Glass  
Document  
Guidelines  
2
3
Using the document guidelines on the left, center the original  
face down on the scanner glass.  
Close the document cover.  
If the originalis a book or is thick, do not slam the cover or press  
on it.  
4
5
Dial the fax number.  
Press Start.  
The MFC starts scanning the first page.  
To send a single page, press 2 (or  
Flatbed Fax:  
Next Page?  
press Start again). The MFC starts  
1.Yes  
2.No(Send)  
sending the original.  
OR—  
Select ▲▼ & Set  
To send more than one page, press 1 and go to Step 6.  
6
Place the next page on the  
scanner glass.  
Flatbed Fax:  
Set Next Page  
Then Press Set  
Press Set.  
The MFC startsscanning. (Repeat  
Steps 5 and 6 for each additional  
page.)  
If the memory is full and you are faxing a single page, it will  
be sent in real time.  
If you need to cancel before the fax is sent, press Stop/Exit.  
SETUP SEND 6 - 3  
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Faxing legal size originals from the scanner glass  
When originals are legal size, you need to set the Glass Fax Size to  
Legal. If you do not, the bottom portion of the faxes will be missing.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 2, 0.  
Press  
or  
to select Legal.  
Press Set.  
4
Press Stop/Exit.  
Out of Memory message  
If you get an Out of Memory message while scanning the first page  
of a fax, press Stop/Exit to cancel the scan. If you get an Out of  
Memorymessage while scanning a subsequent page, you will have  
the option to press Start to send the pages scanned so far, or to  
press Stop/Exit to cancel the operation.  
Manual transmission  
Manual transmission lets you hear the dialing, ringing and  
fax-receiving tones while sending a fax.  
1
2
If it is not illuminated in green, press  
(Fax). Place the  
original face up in the ADF, or face down on the scanner glass.  
Pick up the handset of the external phone and listen for a dial  
tone.  
OR—  
Press Hook and listen for a dial tone.  
3
4
On the external phone, dial the fax number you want to call. If  
you pressed Hook, dial using the MFC dial pad.  
When you hear the fax tone,  
press Start.  
If you are using the ADF, go to Step 6.  
Send or Receive?  
If you are using the scanner glass,  
go to Step 5.  
1.Send  
2.Receive  
Select ▲▼ & Set  
5
6
Press 1 to send a fax.  
If you picked up the handset of the external phone, replace it.  
6 - 4 SETUP SEND  
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Automatic transmission  
This is the easiest way to send a fax.  
You must not pick up the handset of the external phone or press  
Hook to listen for a dial tone.  
1
2
If it is not illuminated in green, press  
(Fax). Place the  
original face up in the ADF, or face down on the scanner glass.  
Enter the fax number using the dial pad, One-Touch,  
Speed-Dial or Search.  
3
4
Press Start.  
If you are using the scanner glass, press 2 or Start.  
Sending a fax at the end of a conversation  
At the end of a conversation you can send a fax to the other party  
before you both hang up.  
1
2
Ask the other party to wait for fax tones (beeps) and then to  
press Start before hanging up.  
If it is not illuminated in green, press  
(Fax). Place the  
original face up in the ADF, or face down on the scanner glass.  
Press Start.  
The LCD shows:  
Send or Receive?  
3
4
Press 1 to send the fax.  
Replace the external handset.  
1.Send  
2.Receive  
Select ▲▼ & Set  
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Basic sending operations  
Sending faxes using multiple settings  
When you send a fax you can choose any combination of these  
settings: cover page, contrast, resolution, overseas mode, delayed  
fax timer, polling transmission or real time transmission. After each  
setting is accepted, the LCD will ask if you want to enter more  
settings:  
Press 1 to select more settings. The  
22.Setup Send  
Other Settings?  
1.Yes  
LCD will return to the Setup Send  
menu.  
2.No  
OR—  
Select ▲▼ & Set  
Press 2 if you have finished choosing  
settings and go to the next step.  
Contrast  
If your original is very light or very dark, you maywant to set the contrast.  
Use Lightto make the fax darker.  
Use Darkto make the fax lighter.  
1
If it is not illuminated in green, press  
(Fax). Place the  
original face up in the ADF, or face down on the scanner glass.  
2
3
Press Menu, 2, 2, 1.  
22.Setup Send  
1.Contrast  
Press  
or  
to select Auto,  
Auto  
Light  
Lightor Dark.  
Press Set.  
Select ▲▼ & Set  
4
Press1 if you want to choose more  
settings and the LCD will return to the Setup Sendmenu.  
OR—  
Press2 if you have finished choosing settings for this page, and  
then go to Step 5.  
5
Enter a fax number.  
6 - 6 SETUP SEND  
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6
7
Press Start to send the fax from the ADF.  
The MFC starts scanning the first page.  
If you are using the scanner glass, go to Step 7.  
To send a single page, press 2 (or press Start again).  
The MFC starts sending the original.  
OR—  
To send more than one page, press 1 and go to Step 8.  
Place the next page on the scanner glass.  
Press Set.  
8
The MFC starts scanning and returns to Step 7. (Repeat Step 7  
and 8 for each additional page).  
Fax Resolution  
When you have an original in the ADF or on the scanner glass you  
can use the Resolution key to change the setting temporarily (for  
this fax only). If it is not illuminated in green, press  
(Fax).  
Press Resolution repeatedly until the LCD shows the setting you  
want.  
OR—  
You can change the default setting.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 2, 2.  
22.Setup Send  
2.Fax Resolution  
Press  
or  
to select the  
Standard  
Fine  
Select ▲▼ & Set  
resolution you want.  
Press Set.  
4
Press Stop/Exit.  
Standard: Suitable for most typed originals.  
Fine:  
Good for small print and transmits a little slower than  
Standard resolution.  
S.Fine:  
Photo:  
Good for small print or artwork and transmits slower  
than Fine resolution.  
Use when the original has varying shades of gray.  
This has the slowest transmission time.  
SETUP SEND 6 - 7  
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Manual and automatic fax Redial  
If you are sending a fax manually and the line is busy, press  
Redial/Pause, and then press Start to try again. If you want to  
make a second call to the last number dialed, you can save time by  
pressing Redial/Pause and Start.  
Redial/Pause only works if you dialed from the control panel.  
If you are sending a fax automatically and the line is busy, the MFC  
will automatically redial one time after five minutes.  
6 - 8 SETUP SEND  
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Dual Access  
You can dial a number, and begin scanning the fax into memory—  
even when the MFC is receiving, sending or printing a fax from  
memory. The LCD shows the new job number.  
If you get a Out Of Memorymessage while scanning the first  
page of a fax, press Stop/Exit to cancel scanning. If you get a  
Out Of Memorymessage while scanning a subsequent page,  
you can pressStart to send the pages scanned so far, or press  
Stop/Exit to cancel the operation.  
1
If it is not illuminated in green, press  
(Fax). Place the  
original face up in the ADF, or face down on the scanner glass.  
Enter the fax number.  
2
3
Press Start to send the fax.  
The MFC starts scanning the first page and the LCD shows the  
job number (#XXX) of the fax. You can repeat Steps 1 to 3 for  
the next fax.  
OR—  
If you are using the scanner glass, go to Step 5.  
4
5
To send a single page,  
press 2 (or press Start again).  
The MFC starts sending the  
original.  
OR—  
To send more than one page,  
press 1 and go to Step 5.  
Place the next page on the  
scanner glass. Press Set.  
Flatbed Fax:  
Next Page?  
1.Yes  
2.No(Send)  
Select ▲▼ & Set  
Flatbed Fax:  
Set Next Page  
Then Press Set  
The MFC starts scanning, and  
then returns to Step 4. (Repeat  
Steps 4 and 5 for each additional  
page). To send the next fax, go to Step 1.  
SETUP SEND 6 - 9  
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Real Time Transmission  
When you are sending a fax, the MFC will scan the originals into the  
memory before sending. Then, as soon as the phone line is free, the  
MFC will start dialing and sending.  
If the memory becomes full, the MFC will send the original in real  
time (even if Real Time TX is set to Off).  
Sometimes, you may want to send an important original immediately,  
without waiting for memory transmission. You can set Real Time  
TX to Onfor all originals or for the next fax only.  
If you want to fax multiple pages, use ADF.  
1
If it is not illuminated in green, press  
(Fax). Place the  
original face up in the ADF, or face down on the scanner glass.  
2
3
Press Menu, 2, 2, 5.  
To change the default setting,  
22.Setup Send  
5.Real Time TX  
Next Fax Only  
On  
press  
or  
to select On(or  
Off).  
Select ▲▼ & Set  
Press Set.  
Go to Step 5.  
OR—  
For the next fax transmission only, press  
or  
to select  
Next Fax Only.  
Press Set.  
4
5
Press  
Fax:Off).  
Press Set.  
or  
to select Next Fax:On (or Next  
Press 1 if you want to choose more settings and the LCD will  
return to the Setup Sendmenu.  
OR—  
Press2 if you have finished choosing settings for this page, and  
then go to Step 6.  
6
7
Enter the fax number.  
Press Start to send the fax.  
In Real Time Transmission using the scanner glass, the auto  
redial function doesn't work.  
6 - 10 SETUP SEND  
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Checking job status  
Check which jobs are still waiting in the memory to be sent. (If there  
are no jobs, the LCD shows No Jobs Waiting.)  
1
2
Press Menu, 2, 6.  
If you have more than one job  
waiting, press  
scroll through the list.  
26.Remaining Jobs  
#001 12:34 BROTHER  
#002 15:00 BIC  
#003 17:30 ABCDEFG  
Select ▲▼ & Set  
or  
to  
3
Press Stop/Exit.  
Canceling a job while scanning the original  
You can cancel a job while you are scanning it into memory by  
pressing Stop/Exit.  
Canceling a scheduled job  
You can cancel a fax job that is stored and waiting in memory. (See  
1
Press Menu, 2, 6.  
Any jobs that are waiting will  
appear on the LCD.  
26.Remaining Jobs  
#001 12:34 BROTHER  
#002 15:00 BIC  
#003 17:30 ABCDEFG  
Select ▲▼ & Set  
2
If you have more than two jobs  
waiting, press  
or  
to  
select the job you want to cancel.  
Press Set.  
OR—  
If you only have one job waiting, go to Step 3.  
3
4
Press 1 to cancel.  
OR—  
Press 2 to exit without canceling.  
To cancel another job go to Step 2.  
Press Stop/Exit.  
SETUP SEND 6 - 11  
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Advanced sending operations  
Composing the electronic Cover Page  
The Cover Page is created at the receiving machine. Your Cover  
Page includes the name stored in the One-Touch or Speed-Dial  
memory. If you’re dialing manually, the name is left blank.  
The Cover Page shows your Station ID and the number of pages  
you’re sending. (See Setting the Station ID on page 4-2.) If you have  
Cover Page set to ON (Menu, 2, 2, 7), the number of pages is left  
blank.  
You can select a comment to include on your Cover Page.  
1.Comment Off  
2.Please Call  
3.Urgent  
4.Confidential  
Instead of using one of the preset comments, you can enter two  
personal messages of your own, up to 27 characters long. Use the  
chart on page 4-3 for help entering characters.  
5.(User Defined)  
6.(User Defined)  
Most of the Setup Send settings are temporary to allow you to  
make changes for each fax you send. However, when you set up  
your Cover Page and Cover Page Comments, you are changing the  
default settings so they will be available while faxing.  
6 - 12 SETUP SEND  
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Composing your own comments  
You can set up two comments of your own.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 2, 8.  
22.Setup Send  
8.Coverpage Msg  
Press  
or  
to choose 5 or  
5.  
6.  
6 for your own comment.  
Press Set.  
Select ▲▼ & Set  
4
5
Use the dial pad to enter your  
customized comment.  
Press Set.  
Press 1 if you want to choose more settings and the LCD will  
return to the Setup Sendmenu  
OR—  
Press 2 to exit.  
SETUP SEND 6 - 13  
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Cover page for the next fax only  
This feature does not work without the Station ID. So make sure it  
has been set. (See Setting the Station ID on page 4-2.) If you only  
want to send a Cover Page with a particular fax, this Cover Page will  
include the number of pages in your original.  
1
If it is not illuminated in green, press  
(Fax). Place the  
original face up in the ADF, or face down on the scanner glass.  
2
3
Press Menu, 2, 2, 7.  
When LCD shows Next Fax  
Only.  
22.Setup Send  
7.Coverpg Setup  
Next Fax Only  
On  
Select ▲▼ & Set  
Press Set.  
4
5
6
Press  
Fax:Off).  
or  
or  
to select Next Fax:On(or Next  
Press Set.  
Press  
comments.  
to select one of the standard or your own  
Press Set.  
Enter two digits to show the number of pages you are sending.  
Press Set.  
(For example, press 0, 2 for 2 pages or enter 0 0 to leave the  
number of pages blank. If you make a mistake, press to back  
up and re-enter the number of pages.)  
7
Press 1 if you want to choose more settings and the LCD will  
return to the Setup Sendmenu  
OR—  
Press 2 if you have finished choosing settings.  
Enter the fax number you’re calling.  
Press Start.  
8
9
6 - 14 SETUP SEND  
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Send a cover page for all faxes  
This feature does not work without the Station ID. Please be sure it  
has been set before continuing. (See Setting the Station ID on page  
4-2.)  
You can set the MFC to send a cover page whenever you send a fax.  
The number of pages in your fax is not included when you use this  
setting.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 2, 7.  
22.Setup Send  
7.Coverpg Setup  
Press  
or  
to select On.  
Next Fax Only  
On  
Press Set.  
Select ▲▼ & Set  
4
If you selected On, Press  
to select one of the standard or your own comments.  
Press Set.  
or  
5
Press 1 if you want to choose more settings and the LCD will  
return to the Setup Sendmenu  
OR—  
Press 2 to exit if you have finished choosing settings.  
Using a printed cover page  
If you prefer to use a printed cover page that you can write on, you  
can print the sample page and attach it to your fax.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 2, 7.  
Press  
or  
to select  
22.Setup Send  
7.Coverpg Setup  
Print Sample.  
On  
Press Set.  
Press Start. Your MFC prints a  
copy of your cover page.  
Print Sample  
Select ▲▼ & Set  
4
5
Press Stop/Exit.  
SETUP SEND 6 - 15  
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Broadcasting  
Broadcasting is when the same fax message is automatically sent to  
more than one fax number. Using the Set key, you can include  
Groups, One-Touch, Speed-Dial numbers and up to 50 manually  
dialed numbers. If you did not use up any of the numbers for Groups,  
access codes or credit card numbers, you can ‘broadcast’ faxes to  
as many as 390 different numbers. However, the available memory  
will vary depending on the types of jobs in the memory and the  
number of locations used for broadcasting. If you broadcast to the  
maximum numbersavailable, you willnot be able to use Dual Access  
and Delayed fax.  
To include One-Touch or Speed-Dial numbers and manually dialed  
numbers in the same broadcast, you must press Set between each  
of the numbers. Use Search/Speed Dial to help you choose the  
numbers easily.  
After the broadcast is finished, a Broadcast Report will be printed to  
let you know the results.  
Enter the long dialing sequence numbers as you would normally,  
but remember that each One-Touch and Speed-Dial number  
counts as one number, so the number of locations you can store  
becomes limited.  
If the memory is full, press Stop/Exit to stop the job or if more  
than one page has been scanned, press Start to send the  
portion that is in the memory.  
1
2
If it is not illuminated in green, press  
(Fax). Place the  
original face up in the ADF, or face down on the scanner glass.  
Enter a number using One-Touch, Speed-Dial, a Group  
number, Search or manual dialing using the dial pad.  
(Example: Group number)  
3
When the LCD displays the fax number of the other party, press  
Set.  
You will be asked to press the next number.  
6 - 16 SETUP SEND  
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4
5
6
7
Enter the next number.  
(Example: Speed-Dial number)  
When the LCD displays the fax number of the other party, press  
Set.  
Enter another fax number.  
(Example: Manual dialing using the dial pad.)  
Press Start.  
If you are using the scanner glass, go to Step 8.  
8
To send a single page,  
press 2 (or press Start again).  
The MFC starts sending the fax.  
OR—  
To send more than one page, press 1 and go to Step 9.  
9
Place the next page on the scanner glass.  
Press Set.  
The MFC starts scanning and returns to Step 8. (Repeat Step 8  
and 9 for each additional page).  
SETUP SEND 6 - 17  
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Overseas Mode  
If you are having difficulty sending a fax overseas due to possible  
interference on the phone line, we recommend that you turn on the  
Overseas Mode. After you send a fax using this feature, the feature  
will turn itself off.  
1
If it is not illuminated in green, press  
(Fax). Place the  
original face up in the ADF, or face down on the scanner glass.  
2
3
Press Menu, 2, 2, 9.  
22.Setup Send  
9.Overseas Mode  
Press  
or  
to select On (or  
On  
Off  
Off).  
Press Set.  
Select ▲▼ & Set  
4
Press1 if you want to choose more  
settings and the LCD will return to the Setup Sendmenu.  
OR—  
Press 2 if you have finished choosing settings, and then go to  
Step 5  
5
6
Enter the fax number you’re calling.  
Press Start.  
If you are using the scanner glass, go to Step 7.  
7
To send a single page,  
press 2 (or press Start again).  
The MFC starts sending the fax.  
OR—  
To send more than one page, press 1 and go to Step 8.  
8
Place the next page on the scanner glass.  
Press Set.  
The MFC startsscanning and returns to Step 7. (Repeat Steps 7 and  
8 for each additional page).  
6 - 18 SETUP SEND  
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Delayed Fax  
During the day you can store up to 50 faxes in the memory to be sent  
within 24 hours. These faxes will be sent at the time of day you enter  
in Step 3. Press Set to accept it, or enter another time for the faxes  
to be sent.  
1
If it is not illuminated in green, press  
(Fax). Place the  
original face up in the ADF, or face down on the scanner glass.  
2
3
Press Menu, 2, 2, 3.  
Enter the time you want the fax to  
be sent (in 24-hour format).  
Press Set.  
22.Setup Send  
3.Delayed Fax  
Set Time=00:00  
Enter & Set Key  
(For example, enter 19:45 for  
7:45 PM.)  
4
Press 1 if you want to choose more settings and the LCD will  
return to the Setup Sendmenu.  
OR—  
Press  
Enter the fax number.  
Press Start  
2if you have finished choosing settings, and thengo to Step 5.  
5
6
.
If you are using the scanner glass, go to Step 7.  
7
To send a single page, press 2 (or press Start again).  
The MFC starts scanning the fax.  
OR—  
To send more than one page, press 1 and go to Step 8.  
8
Place the next page on the scanner glass.  
Press Set.  
The MFC starts scanning and returns to Step 7. (Repeat Step 7  
and 8 for each additional page).  
The number of pages you can scan into the memory depends  
on the amount of data that is printed on each page.  
SETUP SEND 6 - 19  
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Delayed Batch Transmission  
Before sending the delayed faxes, your MFC will help you economize  
by sorting all the faxes in the memory by destination and scheduled  
time. All delayed faxes that are scheduled to be sent at the same  
time to the same fax number will be sent as one fax to save  
transmission time.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 2, 4.  
22.Setup Send  
4.Batch TX  
Press  
or  
to select On (or  
On  
Off  
Off).  
Press Set.  
Select ▲▼ & Set  
4
Press Stop/Exit.  
6 - 20 SETUP SEND  
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Setting up Polled Transmission  
Polled Transmission is when you set up your MFC to wait with a  
paper original so another fax machine can call and retrieve it.  
1
If it is not illuminated in green, press  
(Fax). Place the  
original that is going to be retrieved face up in the ADF, or face  
down on the scanner glass.  
2
3
Press Menu, 2, 2, 6.  
22.Setup Send  
6.Polled TX  
Press  
or  
to choose On  
On  
Off  
(or Off).  
Press Set.  
Select ▲▼ & Set  
4
Press 1if you want to choose more  
settings and the LCD will return to the Setup Sendmenu.  
OR—  
Press 2 if you have finished choosing settings, and go to step 5.  
5
6
Press Start. The MFC starts scanning the document.  
If you place the original in the ADF, wait for the fax to be polled.  
OR—  
If you are using the scanner glass, go to Step 7.  
7
8
To send a single page, press 2 (or press Start again), wait for  
the fax to be polled.  
OR—  
To send more than one page, press 1 and go to Step 8.  
Place the next page on the scanner glass.  
Press Set.  
The MFC starts scanning and returns to Step 7. (Repeat Step 7  
and 8 for each additional page).  
The document will be stored and can be retrieved from anyother  
fax machine until you delete the fax in memory by using the  
Cancelling a Job function. (See Canceling a scheduled job on  
SETUP SEND 6 - 21  
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Memory Security  
Memory Security lets you prevent unauthorized access to the MFC.  
The MFC will not send faxes or print received faxes without the  
password you program. You will not be able to continue to schedule  
Delayed Faxesor Polling jobs. However, any pre-scheduled Delayed  
Faxes will be sent when you turn Memory Security On, so they won't  
be lost.  
If Fax Storage is On before you turn Memory Security On, then Fax  
Forwarding and Remote Retrieval will continue to work.  
While Memory Security is On the following operations are available:  
Receiving faxes into memory (limited by memory capacity)  
Fax Forwarding (If Fax Storage was already On)  
Remote Retrieval  
To print the faxes in memory, turn Memory Security Off.  
Setting up the password  
If you forget the Memory Securitypassword, please call Brother  
Customer Service. (See For Customer Serviceon page i.)  
1
2
Press Menu, 2, 0, 1.  
Enter a 4-digit number for the  
password.  
20.Miscellaneous  
1.Mem Security  
New Passwd=xxxx  
Enter & Set Key  
Press Set.  
If you are entering the password for the first time, the LCD  
shows Verify.  
3
Re-enter the password.  
Press Set.  
6 - 22 SETUP SEND  
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Turning Memory Security on  
1
2
Press Menu, 2, 0, 1.  
20.Miscellaneous  
1.Mem Security  
Press  
or  
to select Set  
Set Security  
Set Password  
Security.  
Select ▲▼ & Set  
Press Set.  
3
Enter the registered 4-digit password.  
Press Set.  
The MFC goes offline and the LCD shows Secure Mode.  
If there is a power failure, the data in the memory will remain for  
up to 4 days.  
Turning Memory Security off  
1
2
Press Menu.  
Enter the registered 4-digit password and press Set.  
Memory Security is automatically turned off and the LCD shows  
the Date and Time.  
If you enter the wrong Password, the LCD shows Wrong  
Passwordand stays offline. The MFC will stay in Secure Mode  
until the registered password is entered.  
SETUP SEND 6 - 23  
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Auto Dial numbers and  
dialing options  
7
Storing numbers for easy dialing  
You can set up your MFC to do three types of easy dialing:  
One-Touch, Speed-Dial and Groups for Broadcasting faxes.  
If you lose electrical power, the auto dialnumbers that are in the  
memory will not be lost.  
Storing One-Touch Dial numbers  
Your MFC has 20 One-Touch keys where you  
can store 40 fax or phone numbers for  
automatic dialing. To access numbers 21 to 40,  
hold down Shift as you press the One-Touch  
key. When you pressa One-Touch key the LCD  
shows the name, if you stored it, or the number. (See One-Touch  
One-Touch keys are the 20 keys (numbers 01–40) located on the left  
side of the control panel.  
(For USA only) The Brother fax back system number has been  
preprogrammed on One-Touch key 1.  
1
2
Press Menu, 2, 3, 1.  
Press the One-Touch key where  
you want to store a number.  
23.Set Auto Dial  
1.One-Touch Dial  
One-Touch:  
Select One-Touch  
If you have not installed the optional  
LAN board (NC-9100h), go to Step 4.  
OR—  
If you are using the MFC-8820DN or have installed the optional  
LAN board (NC-9100h), the MFC will askyou if the One-Touch key  
is for a fax/telephone number or an e-mail address. Go to Step 3.  
3
Press  
Fax/Tel.  
Press Set.  
or  
to select  
23.Set Auto Dial  
*007  
Fax/Tel  
E-Address  
Select ▲▼ & Set  
AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 1  
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4
Enter a number (up to 20 digits).  
Press Set.  
If youwant to enter a pause inthedialing sequence (for example, to access  
an outside line), pressRedial/Pause as you are entering the digits.  
Each key press ofRedial/Pause enters a 3.5 second pause when the  
number is dialed, and a dash appears on the screen.  
5
6
Use the dial pad to enter the name (up to 15 characters).  
Press Set.  
(You can use the chart on page 4-3 to help you enter letters.)  
OR—  
Press Set to store the number without a name.  
Go to Step 2 to store another One-Touch number  
OR—  
Press Stop/Exit.  
When you dial an auto dial number, the LCD shows the name  
and numberyou’ve stored, or, if you haven’t stored a name, only  
the number you’ve stored.  
Storing Speed-Dial numbers  
You can store Speed-Dialnumbers, so that when you dial you will only  
have to press a few keys (Search/Speed Dial  
,
#, the three-digit  
number, and Start). The MFC can store 300 Speed-Dial numbers.  
1
2
Press Menu, 2, 3, 2.  
23.Set Auto Dial  
2.Speed-Dial  
Use the dial pad to enter a  
three-digit Speed-Dial number  
(001-300).  
Speed-Dial? #  
Enter & Set Key  
(For example, press 005.)  
Press Set.  
If you have not installed the optional LAN board (NC-9100h), go  
to Step 4.  
OR—  
If you are using the MFC-8820DN or have installed the optional  
LAN board (NC-9100h), the MFC will askyou if the Speed-Dial is  
for a fax/telephone number or an e-mail address. Go to Step 3.  
3
Press  
Fax/Tel.  
Press Set.  
or  
to select  
23.Set Auto Dial  
#100  
Fax/Tel  
E-Address  
Select ▲▼ & Set  
7 - 2 AUTO DIAL NUMBERS AND DIALING OPTIONS  
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4
5
Enter the phone or fax number (up to 20 digits).  
Press Set.  
Use the dial pad to enter the name (up to 15 characters).  
Press Set.  
(You can use the chart on page 4-3 to help you enter letters.)  
OR—  
Press Set to store the number without a name.  
6
Go to Step 2 to store another Speed-Dial number.  
OR—  
Press Stop/Exit.  
Changing One-Touch and Speed-Dial numbers  
If you try to store a One-Touch or Speed-Dial number where a  
number has already been stored, the LCD will show the name that  
has been stored there (or number) and will ask you to do one of the  
following:  
1
Press 1 to change the stored  
23.Set Auto Dial  
*005:MIKE  
number.  
1.Change  
2.Exit  
OR—  
Select ▲▼ & Set  
Press 2 to exit without making a  
change.  
2
Enter a new number.  
Press Set.  
To erase the whole number or whole name, press  
Clear/Black repeatedlyuntil all digits or letters are deleted.  
To erase one digit or letter, use  
cursor under it, and then press Clear/Black.  
If you want to insert characters, use or to position the  
or  
to position the  
cursor where you want to insert them, and then type.  
3
Follow the directions beginning at Step 4 in Storing One-Touch  
Dial numbers and Storing Speed-Dial numbers.(See Storing  
numbers on page 7-2.)  
AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 3  
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Setting up Groups for Broadcasting  
Groups, which can be stored on a One-Touch key or a Speed-Dial  
location, allow you to send the same fax message to many fax  
numbers by pressing only a One-Touch key and Start or  
Search/Speed Dial, #, the three-digit location and Start.  
First, you'll need to store each fax number as a One-Touch or  
Speed-Dial number. Then, you can combine them into a Group,  
Each Group uses up a One-Touch key or a Speed-Dial location.  
Finally, you can have up to six small Groups, or you can assign up to  
339 numbers to one large Group.  
1
2
Press Menu, 2, 3, 3.  
Decide where you wish to store the  
Group  
23.Set Auto Dial  
3.Setup Groups  
Group Dial:  
Press Speed-Dial...  
AND—  
Press a One-Touch key  
OR—  
Press Search/Speed Dial and enter the three-digit location,  
and then press Set.  
(For example, press One-Touch key 2 for Group 1.)  
3
4
Use the dial pad to enter the Group  
number.  
23.Set Auto Dial  
*002  
Press Set.  
(For example, press 1 for Group 1.)  
To include One-Touch or Speed-Dial numbers in the Group,  
enter them as if you were dialing.  
Group#:0  
Enter No. & Set  
For example, for One-Touch key 05, press One-Touch key 05.  
For Speed-Dial location 009, press Search/Speed Dial, then  
press 009 on the dial pad. The LCD shows 005, #009.  
5
6
Press Set to accept the numbers for this Group.  
Use the dial pad and the chart on page 4-3 to enter a name for  
the Group.  
Press Set.  
(For example, NEW CLIENTS)  
7 - 4 AUTO DIAL NUMBERS AND DIALING OPTIONS  
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7
Press Stop/Exit.  
You can print a list of all One-Touch and Speed-Dial numbers.  
(See Printing reports on page 9-3.) Group numbers will be  
marked in the column of 'Group'.  
Dialing options  
When you dial using an auto dial number, the LCD shows the  
name you’ve stored, or if you haven’t stored a name, the fax  
number you’ve stored.  
Search  
You can search for names you have stored in the One-Touch and  
Speed-Dial memory.  
1
If it is not illuminated in green, press  
(Fax). Place the  
original face up in the ADF, or face down on the scanner glass.  
2
3
Press Search/Speed Dial.  
Press  
or  
.
To search alphabetically through the names that are stored, enter  
the first letter of the name you’re looking for and press  
or  
.
OR—  
Press  
or  
.
To search for numbers numerically, press  
or  
.
4
When the LCD shows the name you want to call,  
Press Start.  
One-Touch Dialing  
1
If it is not illuminated in green, press  
(Fax). Place the  
original face up in the ADF, or face down on the scanner glass.  
Press the One-Touch key of the location you want to call.  
Press Start.  
2
3
AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 5  
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Speed-Dialing  
1
2
If it is not illuminated in green, press  
(Fax). Place the  
original face up in the ADF, or face down on the scanner glass.  
Press Search/Speed Dial, #, and then the three-digit  
7-2.)  
3
Press Start.  
If you try to use a One-Touch or Speed-Dial location with no  
number stored in it, you hear a warning sound, and LCD shows  
Not Registered. The LCD returns to normal after 2 seconds.  
Manual dialing  
Manual dialing means pressing all of the digits of the phone number.  
Using an external telephone  
The easiest way to use your external telephone is to pick up the  
handset and dial the number on the external telephone as you  
normally would.  
1
2
3
Pick up the handset of the external telephone.  
Dial the number on the external telephone.  
To hang up, replace the handset.  
7 - 6 AUTO DIAL NUMBERS AND DIALING OPTIONS  
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Access codes and credit card numbers  
Sometimes you may want to choose from several long distance  
carriers when you make a call. Rates may vary depending on the time  
and destination. To take advantage of low rates, you can store the  
access codes or long-distance carriers and credit card numbers as  
One-Touch and Speed-Dial numbers. You can store these long  
dialing sequences by dividing them and setting them up on separate  
keys in any combination. You can even include manual dialing using  
the dial pad.  
The combined number will be dialed in the order that you entered it  
as soon as you press Start.  
For example, you can store ‘555’ on One-Touch key 03 and ‘7000’  
on One-Touch key 02. If you press One-Touch key 03, One-Touch  
key 02, and Start, you will dial ‘555-7000’.  
To temporarily change a number, you can substitute part of the  
number with manual dialing using the dial pad.  
For example, to change the number to 555-7001 you could press  
One-Touch key 03 and then press 7001 using the dialing pad.  
If you must wait for another dial tone or signal at any point in the  
dialing sequence, store a pause there in the number by pressing  
Redial/Pause. Each key press adds a 3.5-second delay.  
AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 7  
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Pause  
Press Redial/Pause to insert a 3.5-second pause between  
numbers. If you are dialing overseas, you can press Redial/Pause  
as many times as needed to increase the length of the pause.  
Tone or Pulse (Canada only)  
If you have a Pulse dialing service, but need to send Tone signals  
(for example, for telephone banking), follow the instructions below. If  
you have Touch Tone service, you will not need this feature to send  
tone signals.  
1
2
Lift the handset of an external phone.  
Press# on the control panel of your MFC. Any digits dialed after  
this will send tone signals.  
3
When you hang up, the MFC will return to the Pulse dialing  
service.  
7 - 8 AUTO DIAL NUMBERS AND DIALING OPTIONS  
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Remote Fax Options  
8
Fax Forwarding/Paging  
You cannot use Paging and Fax Forwarding at the same time.  
After you have selected the Paging or Fax Forwarding feature,  
Fax Storage is set to On automatically.  
Programming a Fax Forwarding number  
When Fax Forwarding is set to On, your MFC stores the received fax  
in the memory. Then it dials the fax number you’ve programmed and  
forwards the fax message.  
1
2
Press Menu, 2, 5, 1.  
25.Remote Fax Opt  
1.Fax Fwd/Paging  
Press  
or  
to select Fax  
Off  
Forward.  
Fax Forward  
Select ▲▼ & Set  
Press Set.  
The LCD will ask you to enter the fax number to which faxes will  
be forwarded.  
3
4
Enter the forwarding number (up to 20 digits).  
Press Set.  
Press Stop/Exit.  
REMOTE FAX OPTIONS 8 - 1  
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Programming your pager number  
When Paging is selected, your MFC dials the pager number you’ve  
programmed, and then dials your Personal Identification Number  
(PIN). This activates your pager so you will know that you have a fax  
message in the memory.  
1
2
Press Menu, 2, 5, 1.  
25.Remote Fax Opt  
1.Fax Fwd/Paging  
Press  
or  
to select  
Off  
Paging.  
Press Set.  
Fax Forward  
Select ▲▼ & Set  
3
4
Enter your pager phone number followed by # # (up to 20 digits).  
Press Set.  
Do not include the area code if it is the same as that of your MFC.  
For example, press 1 8 0 0 5 5 5 1 2 1 2 # #.  
If your pager needs a PIN, enter the PIN, press #, press  
Redial/Pause,  
enter your fax number followed by # #.  
Press Set.  
(For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5  
1 2 1 2 # #)  
OR—  
If you do not need a PIN, press Redial/Pause, enter your fax  
number followed by # #.  
Press Set.  
(For example, press Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #)  
5
Press Stop/Exit.  
You cannot change a Paging number or PIN remotely.  
8 - 2 REMOTE FAX OPTIONS  
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Setting Fax Storage  
If you set Fax Storage to ON, you will be able to retrieve fax  
messages from another location using Fax Forwarding, Paging, or  
Remote Retrieval operations. If there is paper in your MFC, a  
back-up copy of each fax will be printed. The LCD will show when  
you have a fax stored in memory.  
1
2
3
Press Menu, 2, 5, 2.  
The LCD will ask you to choose a  
fax setting.  
25.Remote Fax Opt  
2.Fax Storage  
On  
Off  
Press  
or  
to select On(or Select ▲▼ & Set  
Off).  
Press Set.  
Press Stop/Exit.  
If there are faxes in the memory when you turn Fax Storage  
OFF, the LCD will ask if you want to erase the faxes in the  
memory.  
If you press 1, all fax data is erased and Fax Storage is turned off.  
If you press 2, faxes are not erased and Fax Storage stays on.  
After you have selected Paging or Fax Forwarding feature,  
Fax Storage is set to Onautomatically. If you bring Paging or  
Fax Forwarding feature back to Off, Fax Storage stays on.  
If there is a power failure, the data in the memorywill remain  
for up to 4 days.  
REMOTE FAX OPTIONS 8 - 3  
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Setting your Remote Access Code  
The remote access code lets you access the Remote Retrieval  
features when you are away from your MFC. Before you use the  
remote access and retrieval features, you have to set up your own  
code. The default code is inactive code (--- ).  
1
2
Press Menu, 2, 5, 3.  
Enter a three-digit code using  
25.Remote Fax Opt  
3.Remote Access  
numbers 0-9,  
or #.  
Access Code:---*  
PressSet. (The preset ‘ ’ cannot Enter & Set key  
be changed.)  
Do not use the same digits that appear in your Fax Receive  
Code( 51) or Telephone Answer Code (#51).( SeeOperation  
3
Press Stop/Exit.  
You can change your code at any time by entering a new  
one. If you want to make your code inactive, press  
Clear/Back in Step 2 to restore the inactive setting (--- ).  
8 - 4 REMOTE FAX OPTIONS  
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Remote Retrieval  
You can call your MFC from any telephone or fax machine using  
touch tone, then use the Remote Access Code and remote  
commands to retrieve fax messages. Be sure to cut out the Remote  
Retrieval Access Card on the last page and keep it with you at all  
times.  
Using your Remote Access Code  
1
2
3
Dial your fax number from a telephone or another fax machine  
using touch tone.  
When your MFC answers, immediately enter your Remote  
Access Code (3 digits followed by ).  
The MFC signals if it has received fax messages:  
1 long beep Fax messages  
No beeps No fax messages  
4
The MFC gives two short beeps, which tells you to enter a  
command. The MFC will hang up if you wait longer than 30  
seconds to enter a command. The MFC will beep three times, if  
you enter an invalid command.  
5
6
Press 90 to reset the MFC when you’ve finished.  
Hang up.  
If your MFC is set to Manualmode and you want to use the  
remote retrieval features, you can access your MFC by waiting  
about 2 minutes after it starts ringing, and then entering the  
Remote Access Code within 30 seconds.  
REMOTE FAX OPTIONS 8 - 5  
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Remote commands  
Follow the commands below to access features when you are away  
from the MFC. When you call the MFC and enter your Remote  
Access Code (3 digits followed by ), the system will give two short  
beeps and you must enter a remote command.  
Remote commands  
Operation details  
95 Changethe FaxForwarding  
or Paging settings  
1 OFF  
If you hear one long beep, the change has  
been accepted. If you hearthree short beeps,  
you cannot change it because the conditions  
have not been met (forexample, registering a  
fax forwarding or paging number). You can  
register your Fax Forwarding number by  
2 Fax Forwarding  
3 Paging  
4 Fax Forwarding number  
have registered the number, Fax Forwarding  
will be set to On.  
6 Fax Storage ON  
You can turn Fax Storage to On(or Off  
after you have retrieved or erased all your  
messages).  
7 Fax Storage OFF  
96 Retrieve a fax  
2 Retrieve all faxes  
Enter the number of a remote fax machine to  
receive stored fax messages. (See Retrieving  
3 Erase faxes from the  
memory  
If you hear one long beep, you can erase fax  
messages from the memory.  
97 Check the receiving status  
1 Fax  
You can check whether your MFC has  
received any faxes. If it has, you will hear one  
long beep. Ifit hasn’t, youwill hearthree short  
beeps.  
98 Change the Receive Mode  
1 External TAD  
2 Fax/Tel  
If you hear one long beep, you can change  
the Receive Mode.  
3 Fax Only  
90 Exit  
After a long beep, you can exit Remote  
Retrieval.  
8 - 6 REMOTE FAX OPTIONS  
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Retrieving fax messages  
1
2
Dial your fax number.  
When your MFC answers, immediately enter your Remote  
Access Code (3 digits followed by ). If you hear one long  
beep, you have messages.  
3
4
As soon as you hear two short beeps, use the dial pad to press  
962.  
Wait for the long beep, and then use the dial pad to enter the  
number of the remote fax machine where you want your fax  
messages sent to followed by ## (up to 20 digits).  
You cannot use  
you want to store a pause.  
and # as dial numbers. However, press # if  
5
Hang up after you hear your MFC beep. Your MFC will call the  
other machine, which will then print your fax messages.  
Changing your Fax Forwarding number  
You can change the default setting of your fax forwarding number  
from another telephone or fax machine using Touch Tone.  
1
2
Dial your fax number.  
When your MFC answers, immediately enter your Remote  
Access Code (3 digits followed by ). If you hear one long  
beep, you have messages.  
3
4
When you hear two short beeps, use the dial pad to press 954.  
Wait for the long beep, and then use the dial pad to enter the  
new number of the remote faxmachine where you want your fax  
messages forwarded followed by ## (up to 20 digits).  
You cannot use  
you want to store a pause.  
and # as dial numbers. However, press # if  
5
Hang up after you hear your MFC beep.  
REMOTE FAX OPTIONS 8 - 7  
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Printing reports  
9
MFC settings and activity  
You need to set up the Transmission Verification Report and Activity  
Report Interval in the menu table.  
24.Setup Reports  
Press Menu, 2, 4, 1.  
OR—  
1.Transmission  
2.Act.Interval  
Select ▲▼ & Set  
Press Menu, 2, 4, 2.  
Customizing the  
Transmission Verification Report  
You can use the Transmission Report as proof that you sent a fax.  
This report lists the time and date of transmission and whether the  
transmission was successful(OK). If you select Onor On+Image, the  
report will print for every fax you send.  
If you send a lot of faxes to the same place, you may need more than  
the job numbers to know which faxes you must send again. Selecting  
On+Imageor Off+Imagewill print a section of the fax’s first page  
on the report to help you remember.  
When the feature is Off, the Report will only print it there is a  
transmission error. (NG).  
1
2
Press Menu, 2, 4, 1.  
Press or to select Off,  
Off+Image, ON or On+Image.  
Press Set.  
24.Setup Reports  
1.Transmission  
Off  
Off+Image  
Select ▲▼ & Set  
3
Press Stop/Exit.  
PRINTING REPORTS 9 - 1  
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Setting the Fax Activity Report Interval  
You can set the MFC to print activityreportsat specificintervals(every  
50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off,  
you can print the report by following the Steps on the next page.  
The default setting is Every 50 Faxes.  
24.Setup Reports  
1
2
Press Menu, 2, 4, 2.  
Press or to choose an  
interval. Press Set.  
(If you choose 7 days, the LCD will  
ask you to choose a day on which  
to begin the 7-day countdown.)  
2.Act.Interval  
Every 50 Faxes  
Every 6 hours  
Select ▲▼ & Set  
3
4
Enter the time to begin printing in 24-hour format.  
Press Set.  
(For example: enter 19:45 for 7:45 PM.)  
Press Stop/Exit.  
If you select 6, 12, 24 hours, 2 or 7 days, the MFC will print the  
report at the selected time and then erase all jobs from its  
memory. If the MFC’s memory becomes full with 200 jobs  
before the time you selected has passed, the MFC will print the  
Activity Report early and then erase alljobs from memory. If you  
want an extra report before it is due to print, you can print it  
without erasing the jobs from memory.  
If you select Every 50 Faxes, the MFC will print the Activity  
Report when the MFC has stored 50 jobs.  
9 - 2 PRINTING REPORTS  
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Printing reports  
Five reports are available:  
Prints the Help List so you can see at-a-glance  
how to quickly program your MFC.  
1.Help List  
Lists names and numbers stored in the  
One-Touch and Speed-Dial memory, in numerical  
order.  
2.Auto Dial  
Lists information about the last incoming and  
outgoing faxes.  
3.Fax Activity  
(TX means Transmit.) (RX means Receive.)  
Prints a Transmission Verification Report for your  
last transmission.  
4.Transmission  
5.User Settings  
To print a report  
Lists your settings.  
1
2
Press Menu, 5.  
Press  
or  
to select the report you want.  
Press Set.  
OR—  
Enter the number of the report you want to print.  
For example, press 1 to print the Help List.  
3
Press Start.  
PRINTING REPORTS 9 - 3  
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Making copies  
10  
Using the MFC as a copier  
You can use your MFC as a copier, making up to 99 copies at a time.  
Enter Copy mode  
Before making copies, make sure that  
(Copy) is illuminated  
in green. If it is not, press (Copy) to enter Copy mode. The  
default setting is Fax. You can change the number of seconds or  
minutes that the MFC stays in Copy mode after a copy operation.  
(
The printable area of your MFC begins at approximately 0.14 in.  
(3.64 mm) from both sides and 0.12 in. (3 mm) from the top or bottom  
of the paper.  
Ex: Letter (Original)  
Letter (Paper)  
0.14" (3.64mm)  
Unprintable  
area  
0.12" (3mm)  
MAKING COPIES 10 - 1  
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Temporary copy settings  
You can improve your copies by using the Temporary Copy Keys:  
Enlarge/Reduce, Contrast, Quality, Tray Select, Sort and  
N in 1 (For MFC-8420) or Duplex/N in 1 (For MFC-8820D and  
MFC-8820DN). These settings are temporary, and the MFC returns  
to Fax mode 1 minute after it finishes copying. If you want to use  
these temporary settings again, place the next original in the ADF or  
on the scanner glass within that time. However, if you have set the  
Mode Timer for Copy and Scan modes to 0 to 30 seconds, the MFC  
returns to the default settings after the number of seconds that has  
Temporary Copy Keys  
While the MFC is copying, incoming faxes will be received into  
the memory instead of being printed.  
10 - 2 MAKING COPIES  
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Making a single copy from the ADF  
1
2
Press  
(Copy) to illuminate it in green. Place the original  
face up in the ADF.  
Press Start.  
Do NOT pull on the original while copying is in progress.  
To stop copying and eject the original, press Stop/Exit.  
Making multiple copies from the ADF  
1
Press  
(Copy) to illuminate it in green. Insert the original  
face up in the ADF.  
2
3
Use the dial pad to enter the number of copies you want (up to  
99).  
Press Start.  
To sort the copies, press the Sort key.  
MAKING COPIES 10 - 3  
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Single or multiple copies using the scanner glass  
You can make multiple copies using the scanner glass. Multiple copies  
will be stacked (all copies of page 1, then all copies of page 2, and so  
on). Use the Temporary Copykeys to choose more settings. (See Using  
1
Press  
(Copy) to illuminate it in green. Lift the Document  
Cover.  
Place the originals  
Face Down on the  
Scanner Glass  
Document  
Guidelines  
2
3
Using the document guidelines on the left, center the original  
face down on the scanner glass and close the document cover.  
Using the dial pad, enter the number of copies you want (up to  
99).  
For example, press 3 8 for 38 copies.  
4
Press Start.  
The MFC will start scanning the original.  
If you want to sort multiple copies, use the ADF.  
10 - 4 MAKING COPIES  
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Out of Memory message  
If the memory becomes full while you  
are making copies, the LCD message  
will guide you through the next step.  
Out of Memory  
Copy:Press Start  
Quit:Press Stop  
If the Out Of Memorymessage  
appears, press Stop/Exit to cancel or  
Startto copy scanned pages. You will need to clear some jobs from  
the memory before you can continue.  
To gain extra memory, you can turn off Fax Storage.  
OR—  
Print the faxes that are in the memory. (See Printing a fax from  
When you get an Out Of Memory message, you may be able to  
make copies if you first print incoming faxes in the memory to restore  
the memory to 100%.  
Then if this error message appears more than once you may  
wish to consider increasing the memory size. For more  
information on how to increase the memory size, See Memory  
MAKING COPIES 10 - 5  
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Using the copy keys  
(Temporary settings)  
When you want to change the settings only for the next copy, use the  
Temporary Copy Keys.  
Temporary Copy keys  
You can use different combinations. The large LCD shows your  
current Copy mode settings.  
Enlg/Red:100%  
Duplex N in 1  
Quality :Auto  
Contrast:-  
+
Tray  
:#1(LTR)  
Press▲▼ or Start  
01  
Example of Copy mode LCD  
10 - 6 MAKING COPIES  
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Enlarge/Reduce  
You can select the following enlargement or reduction ratios.  
Autosets the MFC to calculate the reduction ratio that fits the size  
of your paper.  
Customallows you to enter a ratio from 25% to 400%.  
Press Enlarge/Reduce 100%  
104% (EXE LTR)  
141% (A5 A4)  
200%  
Auto  
Custom (25 - 400%)  
50%  
70% (A4 A5)  
78% (LGL LTR)  
83% (LGL A4)  
85% (LTR EXE)  
91% (Full Page)  
94% (A4 LTR)  
97% (LTR A4)  
Autoappears only when you place the original in the ADF.  
1
2
Press  
(Copy) to illuminate it in green. Place the original  
face up in the ADF, or face down on the scanner glass.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
3
4
Press Enlarge/Reduce.  
Press Enlarge/Reduce or  
Enlg/Red:100%  
Quality :Auto  
.
Contrast:-  
Tray  
+
:#1(LTR)  
01  
MAKING COPIES 10 - 7  
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5
6
Press  
or  
to select the enlargement or reduction ratio  
you want.  
Press Set.  
OR—  
You can select Custom and press Set.  
Use the dial pad to enter an enlargement or reduction ratio from  
25%to 400%.  
Press Set.  
(For example, press 5 3 to enter 53%.)  
Press Start.  
OR—  
Press other temporary copy keys for more settings.  
Special CopyOptions(2in1, 4in1 or Poster) are not available  
with Enlarge/Reduce.  
Autois not available with the scanner glass.  
Quality (type of original)  
You can select the Quality for your type of original. The default  
setting is Auto, which is used for originals that contain both text and  
photographs. Textis used for originalscontaining onlytext. Photo is  
used for copying photographs.  
1
2
Press  
(Copy) to illuminate it in green. Place the original  
face up in the ADF, or face down on the scanner glass.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
3
4
Press Quality.  
Press  
or  
to choose the type of original (Auto, Textor  
Photo).  
Press Set.  
Press Start.  
OR—  
5
Press other Temporary Copy keys for more settings.  
10 - 8 MAKING COPIES  
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Sorting copies using the ADF  
If you want to sort multiple copies, use the ADF. Pageswill be printed  
in the order 123, 123, 123, and so on.  
1
Press  
(Copy) to illuminate it in green. Place the original  
face up in the ADF.  
2
Use the dial pad to enter the number of copies you want  
(up to 99).  
3
4
Press Sort.  
Press Start.  
OR—  
Press other Temporary Copy keys for more settings.  
Contrast  
You can adjust copy contrast to make copies darker or lighter.  
1
2
Press  
(Copy) to illuminate it in green. Place the original  
face up in the ADF, or face down on the scanner glass.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
3
4
Press Contrast.  
Press  
to make a copy lighter  
OR—  
Press  
to make a copy darker.  
Press Set.  
5
Press Start.  
OR—  
Press other Temporary Copy keys for more settings.  
-
-
-
-
-
-
+
+
+
+
+
+
Press Contrast  
MAKING COPIES 10 - 9  
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Tray Select  
You can change the tray use only for the next copy.  
1
2
Press  
(Copy) to illuminate it in green. Place the original  
face up in the ADF, or face down on the scanner glass.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
3
4
Press Tray Select.  
Press  
or  
to select the tray usage.  
Press Set.  
5
Press Start.  
OR—  
Press other Temporary Copy keys for more settings.  
(For MFC-8420 with the optional paper tray #2)  
Press Tray Select Auto  
#1 (XXX)*  
#2 (XXX)*  
(For MFC-8820D and MFC-8820DN with the optional paper tray #2)  
Press Tray Select Auto  
#1 (XXX)*  
#2 (XXX)*  
MP Tray  
* XXX is the paper size you set in Menu, 1. 3.  
For MFC-8420 the LCD displays the tray use selections only if  
the optional paper tray is installed.  
10 - 10 MAKING COPIES  
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Duplex/N in 1  
‘Duplex’ prints on both sides of the paper.  
Temporary  
key  
Level 1  
Level 2  
Option  
original  
Finished Layout  
Press  
N in 1  
2 in 1 (P)  
1
2
1
2
Duplex/N in 1  
(MFC-8820D/  
8820DN)  
N in 1  
(MFC-8420)  
2 in 1 (L)  
4 in 1 (P)  
4 in 1 (L)  
1
2
1
2
1
2
4
1
2
3
1
3
4
1
2
2
Duplex(1 in 1)  
(MFC-8820D/  
8820DN)  
Portrait1  
Portrait2  
1
1
2
2
Single Sided  
Double Sided  
Single Sided  
Double Sided  
1
2
1
2
1
2
1
2
Landscape1  
1
2
1
2
1
2
1
2
Landscape2  
1
2
1
2
Duplex(2 in 1)  
(MFC-8820D/  
8820DN)  
Portrait1  
Portrait2  
Landscape1  
Landscape2  
Portrait1  
Portrait2  
Landscape1  
Landscape2  
1
2
1
2
3
1
2
1
2
3
1
1
2
3
1
3
1
2
Duplex(4 in 1)  
(MFC-8820D/  
8820DN)  
1
2
5
1
2
3
1
2
4
1
2
5
1
2
3
5
1
2
1
3
4
1
2
5
Poster  
Off  
1
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Duplex/N in 1 copy  
N in 1 copy  
You can save paper by copying either two or four pages onto one  
page. Please make sure paper size is set to A4, Letteror Legal.  
1
Press  
(Copy) to illuminate it in green. Place the original  
face up in the ADF, or face down on the scanner glass.  
2
3
Use the dial pad to enter the number of copies you want  
(up to 99).  
Press Duplex/N in 1.  
Press Set to select N in 1.  
4
Press  
1(P)or 4 in 1(L).  
or  
to select 2 in 1(P), 2 in 1(L), 4 in  
Press Set.  
5
If you are ready to copy, go to Step 7.  
Enlg/Red:100%  
Quality :Auto  
Contrast:-  
OR—  
Press  
+
or  
to select  
Tray  
:#1(LTR)  
Quality, Contrastor Tray.  
Press Set.  
01  
Press▲▼ or Start  
6
7
Press or  
Press Set.  
Press Start.  
to select a new setting.  
If you are using the ADF, the MFC scans the originals and prints  
the copies.  
OR—  
If you are using the scanner glass,  
the MFC scans the page. Place  
the next original on the scanner  
glass.  
Flatbed Copy:  
Next Page?  
1.Yes  
2.No  
Select ▲▼ & Set  
8
9
Select 1and press Set, or press 1,  
to copy next page.  
Repeat Step 7 and 8 for each page of the layout.  
10 After all the pages of the original have been scanned,  
select 2 and press Set, or press 2, to print the copies.  
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(P) means Portrait and (L) means Landscape.  
You can also combine the N in 1 and Duplex operations. (See  
For 2 in 1(P), 2 in 1(L), 4 in 1(P) or 4 in 1 (L), you  
can not use the Enlarge/Reduce setting.  
Poster  
You can make a poster  
size copy of a  
photograph. You must  
use the scanner glass.  
1
2
3
Place the original face  
down on the scanner glass.  
Press Duplex/N in 1 and  
Press Set.  
Press Start.  
The MFC starts scanning the original and prints the pages for  
the poster.  
or  
to select Poster.  
For Poster copies, you cannot make more than one copy or use  
the Enlarge/Reduce setting.  
Duplex (1 in 1) (For MFC-8820D and MFC-8820DN)  
Make a double-sided copy from a single-sided original  
1
1
2
2
1
Press  
(Copy) to illuminate it in green. Place the original  
face up in the ADF, or face down the scanner glass.  
2
3
Use the dialpad to enter the number of copies you want (up to 99).  
Press Duplex/N in 1and  
Press Set.  
or  
to select Duplex(1 in 1).  
MAKING COPIES 10 - 13  
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4
5
Press  
Landscape1or Landscape2.  
Press or to select Single Sidedfor the original (If  
you are using the scannerglass or changed the number of copies  
at Step 2, this option will not appear).  
or  
to select Portrait1, Portrait2,  
Press Set.  
6
Press Start to scan the original.  
If you placed the original in the ADF, the MFC starts printing.  
OR—  
If you placed the original on the scanner glass, go to Step 7.  
Select 1 and press Set or press 1 to copy next page.  
7
8
After all the pages of the original have been scanned, select  
pressSet, or press  
2
and  
2.  
Make a double-sided copy from a double-sided original  
(Not available for multiple copies)  
1
1
2
2
1
Press  
(Copy) to illuminate it in green. Place the original  
face up in the ADF.  
2
3
Press Duplex/Nin 1and  
Press Set.  
or  
to select Duplex(1in 1)  
.
Press  
or  
to select Portrait2or Landscape1.  
to select Double Sidedfor the original.  
Press Set.  
Press  
4
5
6
or  
Press Set.  
Make sure that you have put the original in the ADF as shown  
on the LCD and press Start.  
7
After all the pages of the original have been scanned on one  
side, turn the other side of the original face up in the ADF.  
Press Start.  
10 - 14 MAKING COPIES  
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Duplex (2 in 1) and Duplex (4 in 1)  
(For MFC-8820D and MFC-8820DN)  
1
Press  
(Copy) to illuminate it in green. Place the original  
face up in the ADF, or face down on the scanner glass.  
2
3
Use the dial pad to enter the number of copies you want  
(up to 99).  
Press Duplex/N in 1 and  
1) or Duplex(4 in 1)  
or  
to select Duplex(2 in  
.
Press Set.  
4
5
Press  
or  
to select Portrait1, Portrait2,  
Landscape1or Landscape2.  
Press Set.  
Press Start to scan the original.  
If you placed the original in the ADF, the MFC starts printing.  
OR—  
If you placed the original on the scanner glass, go to Step 6.  
Place the next original on the scanner glass.  
Select 1 and press Set or press 1 to copy next page.  
After all the pages of the original have been scanned, select 2  
and press Set or press 2.  
6
7
MAKING COPIES 10 - 15  
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Changing the default copy settings  
You can adjust the copy settings that are shown in the chart. These  
settings will stay until you change them again.  
Submenu  
Menu Selections  
Options  
Text  
Factory Settings  
1.Quality  
Auto  
Photo  
Auto  
2.Contrast  
-
-
-
-
-
+
+
+
+
+
-
+
Quality  
1
2
Press Menu, 3, 1.  
Press or  
Photoor Auto.  
Press Set.  
31.Quality  
Auto  
Text  
Photo  
to select Text,  
Select ▲▼ & Set  
3
Press Stop/Exit.  
Contrast  
You can change the contrast to help an image look lighter or darker.  
1
2
Press Menu, 3, 2.  
32.Contrast  
-
Press  
to make lighter.  
+
OR—  
Select  
& Set  
Press  
to make darker.  
Press Set.  
3
Press Stop/Exit.  
10 - 16 MAKING COPIES  
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Using the MFC as a printer  
11  
Using the Brother MFC-8420,  
MFC-8820D or MFC-8820DN printer  
driver  
A Printer Driver is software that translates data from the format used  
by a computer into the format required by a particular printer, using  
a printer command language or page description language.  
The printer drivers are on the CD-ROM we have supplied. Install the  
drivers first byfollowing the Quick Setup Guide. Also, the latest printer  
driver can be downloaded from the Brother Solutions Center at:  
Windows® Printing  
The dedicated printer driver and TrueTypecompatible fonts for  
Microsoft® Windows® 95/98/98SE/Me/2000 Professional/XP and  
Windows NT® workstation 4.0 are available on the CD-ROM  
supplied with your MFC. You can install them easily into your  
Windows® system using our installer program. The driver supports  
our unique compression mode to enhance printing speed in  
Windows® applications, and allows you to set various printer  
settings, including economy printing mode and custom paper size.  
Popular Printer Emulation Support  
The MFC supports HP LaserJet (PCL level 6) and BR-Script 3  
(PostScript® 3) printer emulation mode. If you use DOS application  
software, you can use HP LaserJet (PCL level 6) and BR-Script 3  
(PostScript® 3) emulation mode for printer operations.  
USING THE MFC AS A PRINTER 11 - 1  
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How to print your document  
When the MFC receives data from your computer, it begins printing  
by picking up paper from the paper tray. The paper tray can feed  
many types of paper and envelopes.  
1
From your computer select the Print command.  
If your computer is also connected to any other printers, select  
Brother MFC-8420 or MFC-8820D (USB) Printer as your  
printer driver from the Print or Print Settings menu in your  
software application, and then click on OK to begin printing.  
2
3
Your computer sends a print command and data to the MFC.  
The LED blinks in yellow and the MFC starts to print.  
You can select the paper size, and orientation in your  
application software.  
If your application software does not support your custom paper size,  
select the next largest paper size.  
Then adjust the print area by changing the right and left margins in  
your application software.  
11 - 2 USING THE MFC AS A PRINTER  
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Simultaneous printing and faxing  
Your MFC can print from your computer while sending or receiving a  
fax, and scanning the original into the computer. Fax sending will not  
be stopped during PC printing.  
Two-sided printing (Duplex Printing)  
The supplied printer driver supports duplex printing. (For more  
Automatic Duplex Printing (For MFC-8820D and  
MFC-8820DN)  
In this mode, the MFC prints on both sides of the A4, Letter or  
Legalpaper automatically.  
1
2
Open the Properties dialog box in the printer driver.  
Select Duplex Printing mode in the Advanced tab, make sure  
that ‘Use Duplex Unit’ has been selected, and then clickthe OK  
button. (See Duplex Printing on page 12-7.) The printer will print  
on both sides of the paper automatically.  
When you select Use Duplex Unit, HQ1200 is not available.  
If you also want to use Duplex Printing for fax and copy  
USING THE MFC AS A PRINTER 11 - 3  
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Manual Duplex Printing  
The MFC prints all the  
even-numbered pages on one  
side of the paper first.  
Then, the Windows® driver  
instructs you (with a pop-up  
message) to reinsert the paper.  
Before reinserting the paper,  
straighten it well, or you may get  
a paper jam. Very thin or very  
thick paper is not recommended.  
We recommend 75 to 90 g/m2 (20 to 24 lb) paper.  
Face-down output tray  
The MFC ejects paper with printed surfaces face down into the  
output tray in the front of the MFC. Unfold the support flap to support  
the printed pages.  
When printing transparencies, remove each one from the  
support flap after it exits the MFC.  
Support Flap  
with Extension  
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Printing on plain paper  
The manual feed tray (For MFC-8420)  
The MFC automatically turns on the Manual Feed mode when  
you put paper in the manual feed tray.  
1
Select the Paper Size, Media Type, Paper Source, and other  
settings in the printer driver.  
Media Type: Plain Paper  
Paper Source: Manual  
2
3
Send the print data to the MFC.  
Open the manual feed tray. Slide the paper guides to fit the  
paper size.  
4
Using both hands put paper in the manual feed tray until the  
front edge of the paper touches the paper feed roller and the  
MFC grips the paper.  
Make sure that the paper is straight and in the proper  
position on the manual feed tray. If it is not, the paper may  
not be fed properly, resulting in a skewed printout or a paper  
jam.  
Do not put more than one piece of paper in the manual feed  
tray at any one time, or it may cause a jam.  
5
After the printed page comes out of the MFC, put in the next  
sheet of paper as in Step 4 above. Repeat for each page that  
you want to print.  
USING THE MFC AS A PRINTER 11 - 5  
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The MP tray (For MFC-8820D and MFC-8820DN)  
The MFC automatically turns on the MP Tray mode when you  
put paper in the multi-purpose tray.  
1
Select the Paper Size, Media Type, Paper Source, and other  
settings in the printer driver.  
Media Type: Plain Paper  
Paper Source: MP Tray  
2
3
4
Open the MP tray and lower it gently.  
Pull out the MP tray support flap.  
When loading paper in the MP tray, make sure it touches the  
back of the tray.  
Paper-guide  
Release Lever  
Make sure that the paper is straight and in the proper position  
on the MP tray. If it is not, the paper may not be fed properly,  
resulting in a skewed printout or a paper jam.  
5
6
While pressing the paper-guide release lever, slide the paper  
guide to fit the paper size.  
When you put paper in the MP tray, please remember the  
following:  
The side to be printed on must be face up.  
During printing, the inside tray rises to feed paper into the  
MFC.  
Put the leading edge (top of the paper) in first and push it  
gently into the tray.  
Send the print data to the MFC.  
11 - 6 USING THE MFC AS A PRINTER  
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Printing on thicker paper and card stock  
When the back output tray is pulled down, the MFC has a straight  
paper path from the manual feed tray or the MP tray through to the  
back of the MFC. Use this paper feed and output method when you  
want to print on thicker paper or card stock.  
The manual feed tray (For MFC-8420)  
1
Select the Paper Size, Media Type, Paper Source, and other  
settings in the printer driver.  
Media Type: Thick paper or Thicker paper  
Paper Source: Manual  
2
Open the back output tray.  
3
4
Open the manual feed tray. Slide the paper guides to fit the  
paper size.  
Using both hands put the paper in the manual feed tray until the  
front edge of the paper touches the paper feed roller and the  
MFC grips the paper.  
Make sure that the paper is straight and in the proper  
position in the manual feed tray. If it isnot, the paper may not  
be fed properly, resulting in a skewed printout or a paper  
jam.  
Do not put more than one piece of paper in the manual feed  
tray at any one time, or it may cause a jam.  
5
Send the print data to the MFC.  
USING THE MFC AS A PRINTER 11 - 7  
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6
7
After the printed page comes out of the MFC, put in the next  
sheet of paper as in Step 4 above. Repeat for each page that  
you want to print.  
When you have finished the print job, close the back output tray.  
Caution  
Remove each sheet immediately after printing. Stacking the sheets  
may cause a paper jam or the paper to curl.  
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The multi-purpose tray (MP tray) (For MFC-8820D and  
MFC-8820DN)  
1
Select the Paper Size, Media Type, Paper Source, and other  
settings in the printer driver.  
Media Type: Thick paper or Thicker paper  
Paper Source: MP Tray  
2
Open the back output tray, and then pull out the face-up output  
tray support if necessary.  
3
4
5
Open the MP tray and lower it gently.  
Pull out the MP tray support flap.  
When putting paper in the MP tray, make sure it touches the  
back of the tray.  
Make sure that the paper is straight and in the proper position in  
the MP tray. If it is not, the paper may not be fed properly,  
resulting in a skewed printout or a paper jam.  
6
While pressing the paper-guide release lever, slide the paper  
guide to fit the paper size.  
When you put paper in the MP tray, please remember the  
following;  
During printing, the inside tray rises to feed paper into the  
MFC.  
The side to be printed on must be face up.  
Put the leading edge (top of the paper) in first and push it  
gently into the tray.  
USING THE MFC AS A PRINTER 11 - 9  
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7
8
Send the print data to the MFC.  
When you have finished the print job, close the back output tray.  
Caution  
Remove each sheet immediately after printing. Stacking the sheets  
may cause a paper jam or the paper to curl.  
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Printing on envelopes  
To print on envelopes use manual feed tray or multi-purpose tray.  
The MFC automatically turns on the Manual Feed mode  
when you put paper in the manual feed tray.  
All sides should be properly folded without any wrinkles or  
creases.  
1
Select the Paper Size, Media Type, Paper Source, and other  
settings in the printer driver.  
Media Type: Envelope, Env.thin or Env.thick  
For MFC-8420:  
2
Open the back output tray.  
3
Open the manual feed tray. Slide the paper guides to fit the  
envelope size.  
If envelopes are creased after they have been printed:  
At the back of the MFC, open the back output tray and push  
down the blue tabs at the left and right hand sides (as shown in  
the figure on the next page). When you have finished printing  
your envelopes, close the back output tray to reset the two blue  
tabs back to their original position.  
USING THE MFC AS A PRINTER 11 - 11  
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4
Using both hands put the envelope in the manual feed tray until  
the front edge of the envelope touches the paper feed roller.  
Hold the envelope in this position until the MFC automatically  
feeds it in for a short distance, and then let go of the envelope.  
Make sure the envelope is straight as you insert it in the  
manual feed tray. If it is not, the envelope may not be fed  
properly, resulting in a skewed printout or a jam.  
Do not put more than one envelope in the manual feed tray  
at any one time, or it may cause a jam.  
Put the envelope in the manual feed tray, making sure that  
the side to be printed on is face up in the tray.  
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5
After the printed envelope comes out of the MFC, the MFC will  
wait until you put in the next envelope. Repeat Step 4 for each  
envelope you want to print.  
6
7
Send the print data to the MFC.  
After you finish the print job, close the back output tray.  
For MFC-8820D and MFC-8820DN:  
2
Open the back output tray, and then unfold the face-up output  
tray support if necessary.  
3
4
Open the MP tray and lower it gently.  
Pull out the MP tray support flap.  
If envelopes are creased after they have been printed:  
At the back of the MFC, open the back output tray and push  
down the blue tabs at the left and right hand sides (as shown in  
the figure on the next page). When you have finished printing  
your envelopes, close the back output tray to reset the two blue  
tabs back to their original position.  
USING THE MFC AS A PRINTER 11 - 13  
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5
Put the envelopes in the MP tray so that they touch the back of  
the tray. Do not put more than 3 envelopes in the MP tray at any  
one time, or it may cause a jam.  
Make sure that the envelopes are neatly stacked and in the  
properposition in the MPtray. If they are not, the envelopes may  
not be fed properly, resulting in a skewed printout or a jam.  
11 - 14 USING THE MFC AS A PRINTER  
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6
Press and slide the paper-width guide to fit the envelope size.  
When you put envelopes in the MP tray, please remember the  
following;  
During printing, the inside tray rises to feed envelopes into  
the MFC.  
The side to be printed on must be face up.  
Put the leading edge (top of the envelope) in first and push  
it gently into the tray.  
7
8
Send the print data to the MFC.  
After you finish the print job, close the back output tray.  
USING THE MFC AS A PRINTER 11 - 15  
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Printer operation keys  
Job Cancel  
You can clear data from the memory.  
Secure key  
Secured data is password protected. Only those people that know  
the password will be able to print the data. The MFC will not print  
secure data until the password is entered. After the document is  
printed, the data will be cleared from the memory. To use this  
function, you need to set your password in the printer driver dialog  
The Secure Key function is not available when using the Brother  
BR-Script driver.  
1
Press Secure.  
OR—  
The LCD displays No Data!if there is no secured data in the  
memory.  
2
3
Press  
user name.  
or  
to select the  
Secure Print  
User?  
MIKE  
Press Set. The LCD displays job  
selections.  
ANDY  
Select ▲▼ & Set  
Press  
job.  
or  
to select the  
Secure Print  
Job?  
Test1  
Test2  
Press Set. The LCD prompts you  
to enter your four-digit password.  
Select ▲▼ & Set  
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4
5
Enter your password using the  
control panel.  
Secure Print  
Test1  
Press Set.  
Password:XXXX  
Enter & Set Key  
Press  
or  
to select  
Print.  
Press Set. The MFC prints the data.  
OR—  
If you want to delete the secured data press  
or  
to  
select Delete.  
Press Stop/Exit.  
If you turn the power switch Off, the secured data saved in  
memory will be cleared.  
After you print the secured data it will be cleared from  
memory.  
Setting the Emulation Selection  
This MFC has an Automatic Emulation Selection function. When the  
MFC receives information from the PC, it automatically chooses the  
emulation mode. This function has been set at the factory to AUTO.  
You can change the default emulation mode manually by using the  
control panel.  
1
2
Press Menu, 4, 1.  
Press or  
HP Laser Jetor BR-Script3.  
41.Emulation  
Auto  
to select Auto,  
HP LaserJet  
BS-Script 3  
Select ▲▼ & Set  
Press Set.  
3
Press Stop/Exit.  
Try this function with your application software or network  
server. If the function does not work properly, either select the  
required emulation mode manually using the MFC panelbuttons  
or use the emulation selection commands in your software.  
USING THE MFC AS A PRINTER 11 - 17  
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Printing the Internal Font List  
You can print a list of the MFC’s internal (or resident) fonts to see  
how each font looks before you select it.  
1
2
Press Menu, 4, 2, 1.  
Press Start. The MFC prints the  
list.  
42.Print Options  
1.Internal Font  
Press Start  
3
Press Stop/Exit.  
Printing the Print Configuration List  
You can print a list of current printer settings.  
1
2
Press Menu, 4, 2, 2.  
Press Start. The MFC prints the  
settings.  
42.Print Options  
2.Configuration  
Press Start  
3
Press Stop/Exit.  
Restoring factory default settings  
You can return the MFC to the original factory settings. Fonts and  
macros in the temporary settings are cleared.  
1
2
Press Menu, 4, 3.  
Press 1 to restore the factory  
settings  
43.Reset Printer  
1.Reset  
2.Exit  
Select ▲▼ & Set  
OR—  
Press 2 to exit without making a change.  
3
Press Stop/Exit.  
Only the printer settings will be returned to the original factory  
settings.  
11 - 18 USING THE MFC AS A PRINTER  
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Printer driver settings  
12  
(Windows® Only)  
Printer driver settings  
You can change the following printer settings when you print from  
your computer:  
Media Type  
Multiple Page  
Duplex  
Watermark*1*2  
Scaling*2  
Print Date & Time*1*2  
Quick Print Setup*1*2  
Secure Print*1  
*1 These settings are not available with the BR-script driver.  
*2 These settings are not available with the Universal printer driver.  
How to access the printer driver settings  
1
2
Select Print from the File menu in your application software.  
Select Brother MFC-8420 or MFC-8820D (USB) Printer as  
your printer and click Preferences for Windows® 2000/XP  
(Properties for Windows®95/98/98SE and Me, Document  
Default for Windows NT® 4.0). The Printing Preferences  
dialog box will appear.  
The way you access the printer driver settings depends on your  
operating system and software applications.  
The screens shown in this section are from Windows® XP.  
The screens on your Computer may vary depending on your  
Windows Operating System.  
Some descriptions in this chapter are based on the  
MFC-8820D. These descriptions also apply to the MFC-8420  
and MFC-8820DN.  
PRINTER DRIVER SETTINGS 12 - 1  
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Features in the Brother Native Driver  
The Brother Native driver is a printer driver developed exclusively by  
Brother, this driver includes more features than the Microsoft®  
Windows® Universal printer driver.  
Basic tab  
1
2
3
4
1
Select the Paper Size, Multiple Page, Border Line (if any) and  
Orientation.  
2
3
4
Select number of Copies and Media Type.  
Select Paper Source (First Page and Other Pages).  
Auto Select allowsthe printer driver to select a suitable tray for  
Paper Sizeautomatically. You can set the paper size for each  
tray in the Accessories tab. (See Accessories tab on page  
12-15.)  
5
To return to the default settings, click the Default button.  
12 - 2 PRINTER DRIVER SETTINGS  
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Paper Size  
From the drop-down box select the Paper Size you are using.  
Multiple Page  
The Multiple Page selection can reduce the image size of a page  
allowing multiple pages to be printed on one sheet of paper or  
enlarging the image size for printing one page on multiple sheets of  
paper.  
Ex. 4 in 1  
Ex. 1 in 2 × 2 pages  
Border Line  
When printing multiple pages on one sheet with the Multiple Page  
feature you can select to have a solid border, dash border or no  
border around each page on the sheet.  
Orientation  
Orientation selects the position of how your document will be printed  
(Portrait or Landscape).  
Portrait  
Landscape  
PRINTER DRIVER SETTINGS 12 - 3  
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Copies  
The copies selection sets the number of copies that will be printed.  
Collate  
With the Collate check box selected, one complete copy of your  
document will be printed and then repeated for the number of copies  
you selected. If the Collate check box is not selected, then each  
page will be printed for all the copies selected before the next page  
of the document is printed.  
Collate box checked  
Collate box not checked  
Media Type  
You can use the following types of media in your MFC. For the best  
print quality, select the type of media that you wish to use.  
Plain Paper  
Thin Paper  
Thick Paper  
Thicker Paper  
Bond Paper  
Transparencies  
Envelopes  
Env. Thick  
Env. Thin  
When using ordinary plain paper (19 to 25 lb), select Plain  
Paper. When using heavier weight paper, envelopes or  
rough paper selectThick Paper orThicker Paper. For bond  
paper, select Bond Paper for OHP transparencies, select  
Transparencies.  
When you use envelopes, select Envelopes. If the toner is  
not fixed to the envelope correctly when Envelopes has  
been selected, selectEnv. Thick. If the envelope is crumpled  
when Envelopes has been selected, select Env. Thin  
.
12 - 4 PRINTER DRIVER SETTINGS  
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Advanced tab  
1
2
3
4
5
To return to the default settings, click the Default button.  
Change the tab settings by selecting one of the following icons:  
1 Print Quality  
2 Duplex  
3 Watermark  
4 Page Setting  
5 Device Options  
Print Quality  
Resolution  
You can change the resolution as follows:  
HQ 1200  
600 dpi  
300 dpi  
When you select Use Duplex Unit, HQ1200 is not available.  
PRINTER DRIVER SETTINGS 12 - 5  
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Toner Save  
You can save running costs by turning on the Toner Save Mode,  
which reduces the print density.  
Print Setting  
For Windows® 95/98/98SE/Me  
Print Setting is used for optimizing your print quality for the type of  
original being printed (Photos, Graphics or Scanned Images). When  
you choose Auto (Recommended), the printer automatically prints  
with the most suitable print settings.  
With the Print Setting set to Manual, you can change the Brightness,  
Contrast and Graphics Quality options manually.  
For Windows® 2000/XP/NT® WS 4.0  
Check Use Printer Halftone to print using Halftone.  
Check Use System Halftone to print using Halftone of the  
system. To change the setting, press Setting.  
If the halftone cannot be printed correctly, check Improve gray  
printing.  
12 - 6 PRINTER DRIVER SETTINGS  
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Duplex Printing  
Choosing the Duplex Printing icon displays the Duplex features  
available.  
Use Duplex Unit (For MFC-8820D and MFC-8820DN)  
Check the Duplex box and then select Use Duplex Unit. In this  
mode the MFC prints on both sides of the paper automatically.  
Manual Duplex  
Check the Duplex box and then select Manual Duplex. In thismode,  
the MFC prints all the even numbered pages first. Then the printer  
driver stops and shows the instructions required to re-install the  
paper. When you click OK the odd numbered pages are printed.  
Duplex Type  
You can select Duplex Type. There are six types of duplex  
directions available for each orientation.  
Flip on Left Edge  
Flip on Right Edge  
Flip on Top Edge  
Flip on Bottom Edge  
Flip on Top Edge (No Reverse)  
Flip on Bottom Edge (No Reverse)  
PRINTER DRIVER SETTINGS 12 - 7  
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Binding Offset  
Check the Binding Offset option, you can specify the offset value of  
the binding side in inches or millimeters (0 - 8 inches) [0 - 203.2 mm].  
Watermark  
You can place a logo or text into your document as a Watermark.  
You can select one of the preset Watermarks, or you can use a  
bitmap file or text file that you have created.  
Check Use Watermark, and then select the watermark you want to  
use.  
In background  
Check In background to print the watermark image in the  
background of your document. If this feature is not checked then the  
Watermark will be printed on top of your document.  
In Outline Text  
(Window® 2000 Professional/XP/NT® WS 4.0 Only)  
Check In Outline Text if youonlywant to print an outline of the watermark.  
12 - 8 PRINTER DRIVER SETTINGS  
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Print Watermark  
The Print Watermark feature offers the following print choices:  
On all pages  
On first page only  
From second page  
Custom  
Apply from second copy (collate only) (For Windows®  
2000/XP/Windows NT® 4.0)  
Watermark Setting  
You can change the Watermark’s size and position on the page by  
selecting the Watermark, and clicking the Edit button. If you want to  
add a new Watermark, click the Newbutton, and then select Text or  
Bitmap in the Watermark Style.  
Title  
You can select the CONFIDENTIAL, COPY or DRAFT as the  
standard title or enter a title you like in the field.  
Watermark Text  
Enter your Watermark text into the Text Box, and then select the  
Font, Size, Darkness and Style.  
Watermark Bitmap  
Enter the file name and location of your bitmap image in the File  
box, or Browse for the file location. You can also set the scaling  
size of the image.  
PRINTER DRIVER SETTINGS 12 - 9  
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Position  
This setting offers you the control for where the Watermark is to  
be positioned on the page.  
Page Setting  
You can change the print size of your document with the Scaling  
feature.  
Check Off if you want to print the document as it appears on your  
screen.  
Check Fit to Paper Size, if your document has an unusual size,  
or if you have only the standard size paper.  
Check the Free box if you want to manually reduce or enlarge the  
output.  
You can also use the Mirror Print or Reverse Print feature for  
your page setting.  
12 - 10 PRINTER DRIVER SETTINGS  
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Device Options  
Lets you set the following Printer Functions:  
Secure Print  
Secure documents are documents that are password protected  
when they are sent to the MFC. Only the people who know the  
password will be able to print them. Since the documents are  
secured at the MFC, you must use the controlpanelof the MFC (with  
the password) to print them.  
To send a secured document:  
1
Select Secure Print from Printer Function and check Secure  
Print.  
2
3
Enter your password, user name and job name and click OK.  
You must print the secured documents from the control panel of  
To delete a secured document:  
You need to use the control panel of the MFC to delete a  
secured document. (See Secure key on page 11-16.)  
You can store up to 8 MB of secured data in the MFC's memory.  
PRINTER DRIVER SETTINGS 12 - 11  
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Quick Print Setup  
The Quick Print Setup feature allows you to quickly select driver  
settings. To view setting, simply click your mouse button on the task  
tray  
icon. This feature can be set to ON or OFF from the Device  
Options section.  
The factory setting is OFF.  
12 - 12 PRINTER DRIVER SETTINGS  
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Administrator (For Windows® 95/98/98SE/Me Users Only)  
The administrator selection permits the Copy, Scaling and  
Watermark features to be locked and password protected.  
Record your password and keep it in a safe place for future  
reference. If you forget your password these settings can not be  
accessed.  
PRINTER DRIVER SETTINGS 12 - 13  
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Print Date & Time  
When enabled the Print Date and Time feature will automatically  
print the date and time from your computers system clock on your  
document.  
Click the Setting button to change the Date and Time Format. You  
can change the Font by clicking the Font button or the Position. To  
include a background with the Date and Time select Opaque. When  
Opaque is selected you can set the Darkness of the Date and Time  
background by changing the percentage.  
The Date and Time indicated in the selection box represents the  
format that will be printed. The actual Date and Time printed on  
your document is automatically retrieved from the settings of  
your computer.  
12 - 14 PRINTER DRIVER SETTINGS  
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Accessories tab  
The Accessories Tab includes the settings for configuring the  
printer driver for the size of paper loaded in each paper source. This  
tab also installs any additional options into the driver settings.  
Paper Source Setting  
To configure the paper size for each paper source, highlight the source  
in the Paper Source Setting list. Select thePaper Size from the  
pull-down box and click Update. When Auto Select (default paper  
source)isset in theBasic tab of the printerdriver (see Basic tab on page  
12-2), the printer driver will automatically use thePaper Source Setting  
to select a tray that matches thePaper Size setting in the printer driver.  
Default Source  
The Default Source allows you to choose the paper source that will be used when  
the papersize of the document being sent does not match the Paper Source settings.  
Available Options  
In order to access the optional 2nd  
paper tray the option must be  
installed in the driver. Highlight the  
model number from the Available  
Options list and click Add. The  
optional tray will then be listed in the  
Installed box, Paper Source Setting  
list and the screen illustration will  
display the 2nd tray.  
PRINTER DRIVER SETTINGS 12 - 15  
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Support tab  
The SupportTab provides driver version and setting information. In  
addition there are links to the Brother Solutions Center and the  
Driver Update Web sites.  
Click the Support tab to display the following screen:  
Brother Solutions Center  
The Brother Solutions Center is a Web site offering information  
about your Brother product including FAQs (Frequently Asked  
Questions), User Guides, Driver Updates and Tips for using your  
MFC.  
Web Update  
Web Update checks the Brother web site for updated drivers, and  
automatically downloads and updates the printer driver on your  
computer.  
Check Setting  
The Check Setting selection displays a list of your current driver  
settings.  
12 - 16 PRINTER DRIVER SETTINGS  
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Features in the PS printer driver  
(For Windows®)  
The Windows® 95/98/98SE/Me/2000 Professional/XP and Windows  
NT® 4.0 utilizes BR-Script 3(PostScript® 3language emulation)  
driver.  
You can download the latest driver by accessing the Brother  
To install the PS driver  
If you have already installed the printer driver following the instruction in the  
Quick Setup Guide, insert the CD-ROM into the CD-ROM drive on your PC  
and clickInstall Software. Choose MFL-Pro Suiteand follow the on-screen  
instructions. When the Select Components screen appears, check PS  
Printer Driver, and then continue following the on-screen instructions.  
If you have not previously installed the driver and software, insert the  
CD-ROM into the CD-ROM drive on yourPC and clickInstall Software  
.
ChooseMFL-Pro Suite and follow the on-screen instructions. When the  
Setup Typescreen appears, select Custom and check the PS Printer  
Driver. Then continue following on-screen instructions.  
The screens in this section are from Windows® XP.  
Thescreenson yourPCwillvarydepending on yourOperating System.  
Ports tab  
Select the port where your printer is connected or the path to the  
network printer you are using.  
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Device Settings tab  
Select the options you installed.  
12 - 18 PRINTER DRIVER SETTINGS  
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Layout tab  
If you are using Windows NT® 4.0, Windows® 2000 or XP, you  
can access the Layout tab by clicking Printing Preferences...  
in the General tab of the Brother MFC-8820D BR-Script3  
Properties screen.  
You can change the Layout setting by selecting the setting in the  
Orientation, Page Order and Page Per Sheet.  
Booklet (For MFC-8820D and MFC-8820DN)  
(For Windows® 2000/XP)  
You can print a booklet by selecting Booklet from Pages Per Sheet  
list.  
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Paper / Quality tab  
If you are using Windows NT® 4.0, Windows® 2000 or XP, you  
can access the Paper/Quality tab by clicking Printing  
Preferences... in the General tab of the Brother MFC-8820D  
BR-Script3 Properties screen.  
Select the Paper Source.  
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Advanced Options  
If you are using Windows NT® 4.0, Windows® 2000 or XP, you  
can access the Brother MFC-8820D BR-Script3 Advanced  
Optionstab by clicking Advanced... button in the Layout tab or  
the Paper/Quality tab.  
1
2
3
1
2
3
Select the Paper Size and Copy Count.  
Set the Print Quality, Scaling and TrueType Font setting.  
You can change settings by selecting the setting in the Printer  
Features list:  
Media Type  
Toner Save  
BR-Script Level  
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How to scan using  
Windows®  
13  
The scanning operations and drivers will be different depending  
on your operating system.  
For Windows® 95/98/98SE/Me/2000 Professional and  
Windows NT® Workstation 4.0  
The MFC uses a TWAIN Compliant driver for scanning  
documents from your applications. (See Scanning a document,  
For Windows® XP  
The MFC uses Windows® Imaging Acquisition (WIA) for  
scanning documents. (See Scanning a document (For  
For ScanSoft®, PaperPort® and TextBridge® OCR  
Go to Using ScanSoft® PaperPort® and TextBridge® OCR on  
page 13-19.  
Scanning a document  
TWAIN compliant  
The Brother MFL-Pro Suite software includes a TWAIN compliant  
scanner driver. TWAIN drivers meet the standard universal protocol  
for communicating between scanners and software applications.  
This means that not only can you scan images directly into the  
PaperPort® viewer that Brother included with your MFC, but you can  
also scan images directly into hundreds of other software  
applications that support TWAIN scanning. These applications  
include popular programs like Adobe® Photoshop®, Adobe®  
PageMaker®, CorelDraw® and many more.  
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How to access the Scanner  
1
Open the software application (ScanSoft® PaperPort®) to scan  
a document.  
The instructions for scanning in this Guide are for when you use  
ScanSoft® PaperPort® 8.0SE.  
2
3
4
Select Scan from the File drop-down menu or select the Scan  
button. The Scan pane appears in the left panel.  
Select Brother MFC-8820D, Brother MFC-8820D USBorBrother  
MFC-8820D LAN from the Scanner drop-down list box.  
Click Scan.  
If the MFC is connected via:  
Parallel - use 'Brother MFC-8520D'  
USB - use 'Brother MFC-8820 USB'  
LAN - use 'Brother MFC-8820D LAN'  
TheBrother MFC-8820D, Brother MFC-8820D USB or Brother  
MFC-8820D LAN Scanner Setupdialog box will appear:  
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Scanning a document into the PC  
You can scan a whole page  
OR—  
Scan a portion of the page after pre-scanning the document.  
Scanning a whole page  
1
Place the original face up in the ADF (automatic document  
feeder), or face down on the scanner glass.  
2
Adjust the following settings, if required, in the Scanner window:  
Image Type  
Resolution  
Scan Type  
Brightness  
Contrast  
Document Size  
After you select a document size, you can adjust the scanning  
area further by clicking the left mouse button and dragging it.  
This is required when you want to crop an image when  
scanning.  
3
Click the Start button in the scanner window.  
When scanning is completed, click Cancel to return to the  
PaperPort® window.  
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PreScanning to crop a portion you want to scan  
The Pre-Scan button is used to preview an image for cropping any  
unwanted areas from the image. When you are satisfied with the  
preview, click the Startbutton in the scanner window to scan the image.  
1
Place the original face up in the ADF, or face down on the  
scanner glass.  
Scanning area  
2
3
Select the settings for Image Type, Resolution, Scan Type,  
Brightness and Contrast, as needed.  
In the Brother MFC-8820D, Brother MFC-8820D USBor Brother  
MFC-8820D LAN Scanner Setupdialog box, click the PreScan  
button.  
The entire original will be scanned into the PC and will appear in  
the Scanning Area.  
Scanning area  
4
Select the portion you want to scan by clicking the left mouse  
button and dragging it.  
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You can enlarge the portion you selected by pressing  
to  
to  
check it. If you want to select the different portion, use  
undo the image.  
5
6
Place the original face up in the ADF again, if you used the ADF  
in Step 1.  
Click Start.  
This time only the selected area of the original will appear in the  
PaperPort® window (or your software application window).  
7
In the PaperPort® window, use the options available to refine the  
image.  
HOW TO SCAN USING WINDOWS ® 13 - 5  
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Settings in the Scanner window  
Image Type  
Select the image type of output from Photo, Web or Text.  
Resolution and Scan Type will be altered for each default setting.  
The default settings are:  
Image Type  
Resolution  
Scan Type  
24-bit color  
24-bit color  
Photo  
Web  
Select for scanning photo images. 300 x 300 dpi  
Select for attaching the scanned  
image to web pages.  
100 x 100 dpi  
200 x 200 dpi  
Text  
Select for scanning text  
documents.  
Black & White  
Resolution  
You can change the scanning resolution from the Resolution drop  
down list. Higher resolutions take more memory and transfer time,  
but can achieve a finer scanned image. The following table shows  
the resolution you can choose and the available colors.  
Resolution  
Black & White /  
Gray  
(Error Diffusion)  
256 color  
True Gray /  
24 bit color /  
24 bit color (Fast)  
100 × 100 dpi  
150 × 150 dpi  
200 × 200 dpi  
300 × 300 dpi  
400 × 400 dpi  
600 × 600 dpi  
1200 × 1200 dpi  
2400 × 2400 dpi  
4800 × 4800 dpi  
9600 × 9600 dpi  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
No  
No  
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Scan Type  
Black &White: Set the Scan Type to Black & White for text or line art.  
Gray Scale:  
Set the Scan Type to Gray or True Gray for  
photographic images.  
Colors:  
Set either:  
256 Color, which scans up to 256 colors, or 24-bit  
color which scans up to 16.8 million colors.  
Although using 24-bit color createsan image with  
the most accurate colors, the image file will be  
approximately three times larger than a file  
created with 256 Color.  
Brightness  
Adjust this settings (-50 to 50) to obtain the best image. The default  
value is 0, representing an ‘average’.  
You can set the level by dragging the slide bar to the right or left to  
lighten or darken the image. You can also type a value in the box for  
the setting.  
If the scanned image is too light, set a lower brightness value and  
scan the document again. If the image is too dark, set a higher  
brightness value and scan the document again.  
Contrast  
This setting is adjustable only when you have selected one of the  
gray scale settings. It is not available when Black & Whiteand Color  
settings are selected as the Scan Type.  
You can increase or decrease the contrast level by moving the slide  
bar to the left or right. An increase emphasizes dark and light areas  
of the Image, while a decrease revealsmore detail in gray areas. You  
can also type a value in the box for the setting.  
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Document Size  
Set the Size to one of the following:  
Letter (8 1/2 × 11 in.)  
A4 (210 × 297 mm)  
Legal (8 1/2 × 14 in.)  
A5 (148 × 210 mm)  
B5 (182 × 257 mm)  
Executive (7 1/4 × 10 1/2 in.)  
Business Card (90 × 60 mm)  
Photo 3.5 × 5 in. (9 × 13cm)  
Photo 5 × 7 in. (13 × 18cm)  
APS C 4 × 6 in. (10 × 15cm)  
Custom (User adjustable from 0.35 × 0.35 in. to 8.5 × 14 in. or 8.9  
× 8.9 mm to 215.9 × 355.6 mm)  
To scan photographs or business cards, select the document size,  
and then place the document face down at the center of scanner glass.  
When scanning photographsorother imagesfor useina word processor  
or other graphics application. You should try different settings for the  
contrast and resolution modes to see which best suits your needs.  
If you selected Custom as the size, The Custom Document Size  
dialog box will appear.  
Type the Name, Width and Height for the document.  
You can choose “mm” or “inch” as the unit for Width and Height.  
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You can see the actual paper size you selected on the screen.  
Width: shows the width of scanning area  
Height: shows the height of scanning area  
Data Size: shows the approximate data size calculated in a  
Bitmap format. The size willbe different for other file formats such  
as JPEG.  
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Scanning a document  
(For Windows® XP only)  
WIA compliant  
Windows® XP uses Windows Image Acquisition (WIA) for scanning  
images from the MFC. You can scan images directly into the  
PaperPort® viewer that Brother included with your MFC or you can  
scan images directly into any other software application that  
supports WIA or TWAIN scanning.  
How to access the scanner  
1
Open your software application to scan a document.  
The instructions for scanning in this Guide are for when you use  
ScanSoft® PaperPort® 8.0. The steps for scanning from another  
application may vary.  
2
Select Scan from the File drop-down menu or select the Scan  
button.  
The Scan pane appears in the left panel.  
3
4
Select the scanner you are using from the Scanner drop-down  
list box.  
Click Scan.  
The Scan dialog box will appear:  
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Scanning a document into the PC  
If you want to scan a whole page, use the ADF (automatic document  
feeder).  
OR—  
If you want to scan a portion of the page after pre-scanning the  
document, use the scanner glass (Flatbed).  
Scanning a document using the ADF  
1
Place the original face up in the ADF (automatic document feeder).  
A
B
C
D
2
Select the Document Feeder from the Paper source  
drop-down list box (A).  
3
4
5
Select the picture type (B).  
Select the Paper size from the drop-down list box (D).  
If you require advanced settings, clickAdjust the quality ofthe  
scanned picture (C). You can select Brightness, Contrast,  
Resolution and Picture Type from the Advanced Properties.  
Click the OK button after you choose your settings.  
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The scanner resolution you can select is up to 1200 × 1200  
dpi.  
For resolutions greater than 1200 dpi, use the Brother  
6
To start scanning your document, click the Scan button in the  
Scan dialog box.  
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PreScanning to crop a portion you want to scan using the  
scanner glass  
The Preview button is used to preview an image for cropping any  
unwanted portions from the image. When you are satisfied with the  
preview, click the Scan button from the scanner window to scan the  
image.  
1
2
Place the original face down on the scanner glass.  
Make sure you selected Flatbed in the Paper source pull-down  
box (A).  
A
B
Scanning area  
3
Select the picture type (B).  
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4
5
In the Scan dialog box, click the Preview button. The entire  
original will be scanned into the PC and will appear in the  
scanning area.  
Select the portion you want to scan by clicking the left mouse  
button and dragging it over the area.  
Scanning area  
6
If you require advanced settings, click Picture Type from the  
Adjust the quality of the scanned picture(C). You can select  
Brightness, Contrast, Resolution and AdvancedProperties.  
Click the OK button after you choose your settings.  
C
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7
To start scanning your document, click the Scan button in the  
Scan dialog box.  
This time only the selected area of the original will appear in the  
PaperPort® window (or your software application window).  
Brother Scanner Utility  
The Brother Scanner Utility is used for configuring the scanner driver  
for resolutions greater than 1200dpiand for changing the paper size.  
If you want to set Legal size as the default size, change the setting  
using this utility. You must restart your PC for the new settings to take  
effect.  
To run the utility:  
You can run the utility by selecting the Scanner Utility located in the  
Start/All Programs/Brother/Brother MFL-Pro Suitemenu.  
Scanning at resolutions greater than 1200dpi may cause  
problems with some scanning applications.  
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Using the scan key (For USB or  
Parallel interface cable users)  
You can use  
into your word processing, graphics or E-mail applications or your  
computer folder. The advantage of using (Scan) is that you  
(Scan) on the control panel to scan originals  
avoid the mouse clicks required to scan from your computer.  
For Scan to E-mail, Scan to Image, Scan to OCR and Scan  
to File  
Before you can use  
(Scan) on the control panel, you  
must have connected the MFC to your Windows® based  
computer and loaded the appropriate Brother Drivers for your  
version of Windows®.  
When you are ready to use  
(Scan), make sure the  
Brother Control Center application is running on your computer.  
For details about how to configure the Brother Control Center  
buttons to launch the application of your choice using  
(Scan), go to the appropriate chapter:  
For Windows® 95/98/98SE/Me/2000 Professional and  
for Windows® 95/98/98SE/Me/2000 Professional and  
For Windows® XP, see Using the Windows®-Based Brother  
If your MFC is connected with both a USB and a Parallel  
cable, you need to select USB or Parallel as the destination  
in each step.  
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Scan to E-mail  
You can either scan a black and white or color original into your  
E-mail application as a file attachment. You can change the  
(Scan) configuration. (See Scan to E-mail on page 14-10 to 14-11.)  
1
Place the original face up in the ADF, or face down on the  
scanner glass.  
Scan to E-mail  
2
3
Press  
Press  
to E-Mail.  
Press Set.  
(Scan).  
to select Scan  
Scan to Image  
Scan to OCR  
Scan to File  
Select ▲▼ & Set  
or  
The MFC will scan the original, create a file attachment, and  
launch your E-mail application, displaying the new message  
waiting to be addressed.  
Scan to Image  
You can scan a color picture into your graphics application for  
viewing and editing. You can change the  
(Scan)  
configuration. (See Scan to Image on page 14-14.) (For Windows®  
1
Place the original face up in the ADF, or face down on the  
scanner glass.  
Scan to E-mail  
2
3
Press  
(Scan).  
or to select Scan  
Scan to Image  
Scan to OCR  
Scan to File  
Select ▲▼ & Set  
Press  
to Image.  
Press Set.  
The MFC will start the scanning process.  
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Scan to OCR  
If your original is text, you can have it converted by ScanSoft®  
TextBridge® to an editable text file and then have the result displayed  
in your word processing application for viewing and editing. You can  
change the  
(Scan) configuration. (See Scan to OCR (Word  
1
Place the original face up in the ADF, or face down on the  
scanner glass.  
Scan to E-mail  
2
3
Press  
(Scan).  
or to select Scan  
Scan to Image  
Scan to OCR  
Scan to File  
Select ▲▼ & Set  
Press  
to OCR.  
Press Set.  
The MFC will start the scanning process.  
Scan to File  
You can scan a black and white or a color original into your computer  
and save it as a file in the folder you choose. The file type and  
specific folder are based on the settings you have chosen in the Scan  
to File screen of the Brother MFL-Pro Control Center. (See Scan to  
15-11.)  
1
Place the original face up in the ADF, or face down on the  
scanner glass.  
Scan to E-mail  
2
3
Press  
(Scan).  
or to select Scan  
Scan to Image  
Scan to OCR  
Scan to File  
Select ▲▼ & Set  
Press  
to File.  
Press Set.  
4
The MFC will start the scanning process.  
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Using ScanSoft® PaperPort® and  
TextBridge® OCR  
ScanSoft® PaperPort® for Brother is a document management  
application. You will use PaperPort® to view scanned documents.  
PaperPort® has a sophisticated, yet easy-to-use, filing system that  
will help you organize your graphics and text documents. It allows  
you to combine or “stack” documents of different formats for printing,  
faxing or filing.  
ScanSoft® PaperPort® can be accessed through the ScanSoft®  
PaperPort® program group.  
See Documentation for ScanSoft® PaperPort ®on the CD-ROM.  
The complete ScanSoft® PaperPort® Users Guide, including  
ScanSoft® TextBridge® OCR, is in the documentation on the  
CD-ROM.  
This chapter is only an introduction to the basic operations.  
When you install MFL-Pro Suite, ScanSoft® PaperPort® for Brother  
and ScanSoft® TextBridge® OCR are installed with it automatically.  
If you are using Windows® XP, Windows NT® 4.0 or Windows®  
2000 Professional, we recommend that you are logged on with  
administrator rights.  
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Viewing items  
ScanSoft® PaperPort® provides several ways to view items:  
Desktop View displays a thumbnail (a small graphic that represents  
each item in a Desktop or folder).  
Items in the selected folder appear on the PaperPort® Desktop. You  
can see PaperPort® items (MAX files) and non-PaperPort® items  
(files created using other applications).  
Non-PaperPort® items include an icon that indicates the application  
that was used to create the item; a non-PaperPort® item isrepresented  
by a small rectangular thumbnail and not an actual image.  
Desktop View displays items  
as thumbnails  
Page View displays a close-up of a single page and you can open a  
PaperPort® item by double-clicking on it.  
As long as you have the appropriate application on your computer to  
display it, you can also double-clicka non-PaperPort® item to open it.  
Page View displays each item  
as a full page  
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Organizing your items in folders  
PaperPort® has an easy-to-use filing system for organizing your  
items. The filing system consists of folders and items that you select  
to view in Desktop View. An item can be a PaperPort® item or a  
non-PaperPort® item:  
Folders are arranged in a “tree” structure in the Folder View.  
You use this section to select folders and view their items in  
Desktop View.  
You can simply drag and drop an item onto a folder.  
When the folder is highlighted, release the mouse button and the  
item is stored in that folder.  
Folders can be “nested”that is, stored in other folders.  
When you double-click a folder, its items (both PaperPort® MAX  
files and non paperport® files) appear on the Desktop.  
You can also use Windows® Explorer to manage the folders  
and items shown in Desktop View.  
Quick links to other applications  
ScanSoft® PaperPort® automatically recognizes many other  
applications on your computer and creates a “working link” to them.  
The Send To Bar at the bottom of the Desktop view shows icons of  
those linked applications.  
To use a link, drag an item onto one of the icons to start the  
application represented bythe icon. Atypical use of the Send To Bar  
is to select an item and then fax it.  
This sample Send To Bar shows several applicationswith links to  
PaperPort®.  
If PaperPort® does not automatically recognize one of the  
applications on your computer, you can manually create a link using  
the Add to Send To Bar... command.  
(See PaperPort® in the Documentation section on the CD-ROM for  
more information about creating new links.)  
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ScanSoft® TextBridge® OCR lets you convert  
image text into text you can edit  
Software by:  
ScanSoft® TextBridge® OCR is installed automatically with  
PaperPort® when you install MFL-Pro Suite on your computer.  
ScanSoft® PaperPort® can quickly convert the text on a ScanSoft®  
PaperPort® item (which isreally just a picture of the text) into text that  
you can edit with a word processing application.  
PaperPort® uses the optical character recognition application  
ScanSoft® TextBridge®, which comes with PaperPort®  
OR—  
PaperPort® can use your preferred OCR application if it is already on  
your computer. You can convert the entire item, or by using the Copy  
Text command, you can select only a portion of the text to convert.  
Dragging an item onto a word-processing link icon starts  
PaperPort® ’s built-in OCR application, or you can use your own  
OCR application.  
You can Import items from other applications  
In addition to scanning items, you can bring items into PaperPort® in  
a variety of ways and convert them to PaperPort® (MAX) files in  
several different ways:  
Print to the Desktop View from another application, such as  
Microsoft® Excel.  
Import files saved in other file formats, such as Windows® Bitmap  
(BMP) or Tag Image File Format (TIFF).  
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You can Export items in other formats  
You can export or save PaperPort® items in several popular file  
formats, such as BMP, JPEG, TIFF, or self-viewing.  
For example, to create a file for an Internet Web site, export it as a  
JPEG file. Web pages often use JPEG files for displaying images.  
Exporting an image file  
1
Select the Save As command from the File pull-down menu in  
the PaperPort® window. The Save ‘XXXXX’ as dialog boxwill be  
displayed.  
2
3
Select the drive and directory where you want to store the file.  
Enter the new file name and choose the file type or select a  
name from the File Name text box. (You can scroll through the  
Directories and File Name listing for prompting.)  
4
Select the OK button to save your file, or Cancel to return to the  
PaperPort® without saving it.  
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How to Uninstall PaperPort® and ScanSoft®  
TextBridge®  
For Windows® 95/98/98SE, and Windows NT® Workstation 4.0 and  
Windows® Me:  
Select Start, Settings, Control Panel, Add/Remove Programs  
and the Install/Uninstall tab.  
Select Brother Extensions for Paperport and click the  
Add/Remove button.  
Select PaperPort® 8.0 SEfrom the list and clickthe Add/Remove button.  
For Windows® 2000 Professional:  
Select Start, Settings, Control Panel and Add/Remove Programs.  
Select Brother Extensions for Paperport and click the  
Change/Remove button.  
Select PaperPort® 8.0 SE from the list and click the Change button.  
For Windows® XP:  
Select Start, Control Panal, Add or Remove Programs and the  
Change or Remove Programs icon.  
Select PaperPort® 8.0 SE from the list and click the Change button.  
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Using theBrother ControlCenter  
for Windows®  
14  
95/98/98SE/Me/2000Professional  
and Windows NT® WS 4.0  
If you are using Windows® 2000 Professional or Windows NT®  
4.0, we recommend that you are logged on with administrator  
rights.  
Brother MFL-Pro Control Center  
The Brother Control Center is a software utility that pops up on the  
PC screen whenever paper is put in the ADF of the MFC. This allows  
you to quickly and with very few mouse clicks, to access the most  
frequently used scanning applications. Using the Control Center  
stops the need to manually startup any specific applications.  
The Brother Control Center provides three operations (Scan, Copy  
and PC-Fax):  
Scan directly to a file, E-mail, word processor or graphic  
application of your choice  
Copy  
PC Faxing using the Brother PC-FAX software  
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AutoLoad the Brother Control Center  
The Control Center is loaded every time Windows® is started.  
When the Control Center is loaded, the Control Center  
will appear on the task bar.  
icon  
If you don’t want the Control Center to load automatically, you can  
turn off AutoLoad.  
If the Control Center  
icon does not appear on your task  
bar, you will have to launch the software.  
Double-click the Control Center  
icon on the desktop or  
from the Start menu, select Programs, ScanSoft PaperPort  
8.0, and then click Brother SmartUI POPUP.  
How to turn off AutoLoad  
1
2
Left-click the Control Center  
icon and click Show.  
When the Control Center window appears, left click the Smart  
Click Control Center button.  
A dialog box will appear:  
3
Uncheck the ‘AutoLoad’ Pop-Up check box.  
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Brother Control Center features  
Auto Configuration  
During installation the Control Center will check your system to set  
up the default applications for E-mail, word processing and the  
graphics viewer/editor.  
For example, if you are using Outlook as your default E-mail  
application, the Control Center will create a link and a scanning  
application button for Outlook.  
You can change a default application. Right-click the appropriate  
Control Center button to display Configurations and then click it.  
Select a different application.  
For example, you can change a scan button from MS Word Pad  
to MSWord  
by changing the application  
that is listed for the Word Processor.  
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Scan key operations  
Scan to File—Lets you scan directly to a file on your computer. You  
can change the file type and directory for the document you are  
scanning.  
Scan to E-mail—Lets you scan a picture or text document directly  
into an E-mail application as a standard attachment. You can choose  
the file type and resolution for the attachment.  
Scan to OCR (Word Processor)—Lets you scan a text document, run  
ScanSoft TextBridge OCR, and insert the text original (not a graphic  
image) into a word processing file. You can choose the word  
processing application, such as Word Pad, MS Word, and so on.  
Scan to Image—Lets you scan an image directly into any graphic  
viewer/editor application. You can choose the graphics application,  
such as Microsoft Paint.  
Copy operations  
Copy—Lets you use the PC and any Windows® printer driver for  
enhanced copy operations.  
You can scan the page on the Brother MFC and print the copies  
using any of the features of the Brother MFC printer driver.  
OR—  
You can send the copy output to any standard Windows® printer  
driver that is on your PC.  
PC-Fax operation  
Send a Fax—Lets you scan a picture or text original and send the  
image as a fax from the PC using the Brother PC-FAX software.  
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Scanner settings for Scan, Copy and PC-Fax buttons  
When the Pop-Up screen appears, you can access the Scanner  
Settings window.  
Clickthe Smart Click  
Center screen  
OR—  
icon at the top right of the Brother Control  
Click the Modify Settingsbutton on any of the Configuration screens.  
Global settings  
AutoLoad Pop-Up—Select this checkbox if you want Brother MFL  
Control Center to load when you turn on your computer.  
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Setting up the scanner configurations  
The Pop-Up application stores eight different scanning modes. Each  
time you scan an original, you can choose the most appropriate  
scanning mode from the following:  
Faxing, Filing and Copying  
Text for OCR  
Photos  
Photos (High Quality)  
Photos (Quick Scan)  
Custom  
Draft Copy  
Fine Copy  
Each mode has its own set of stored settings. You can keep the  
factory default settings or change them at any time:  
Resolution—From the pull-down list, select the scanning  
resolution you most often use.  
Color Mode—From the pull-down list, select the color settings  
you most often use.  
Scan Size—From the pull-down list, select the scan size you  
most often use.  
Brightness—Slide the adjuster from 0% to 100%  
Contrast—Slide the adjuster from 0% to 100%  
Click OK to save your changes. If you make a mistake or want the  
original default setting, just click the Restore Defaults button when  
the scanning mode is displayed.  
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Perform an operation from the Control Center  
screen  
If you see this screen it means you left-clicked a button in the Control  
Center window without first placing an original in the ADF.  
Place the original in the MFC’s ADF, and then click OK to go to the  
Control Center screen.  
If you want to scan the original from the scanner glass, please  
use  
(Scan) on the control panel of the MFC.  
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Scan to File  
To access Scan to File Configurations screen  
1
2
Place the original face up in the ADF. The Brother Control  
Center screen will pop up.  
Right-click Scan to File and click on Configuration. Click the  
Modify Settings button to view the configuration screen of the  
Control Center.  
3
To save your settings, click OK  
OR—  
To go back to the factory default settings, click the Restore  
Defaults button.  
Scanner settings  
From the pull-down list, select the scanning mode that is appropriate  
for the type of file: Faxing, Filing and Copying; Text for OCR;  
Photos; Photos (High Quality); Photos (Quick Scan); Custom;  
Draft Copy or Fine Copy.  
To change any of the settings for the mode, click Modify Settings.  
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Destination folder  
PaperPort Folder—Select this checkboxto scan the original into your  
PaperPort folder.  
Other Folder—Select this checkbox, to scan the original as another  
file type or to store it in another directory/folder.  
File—If you selected Other folder from the pull-down list, select the  
type of file:  
PaperPort Image Item (*.max)  
PaperPort Self-Viewing (*.exe)  
PaperPort Browser-Viewable (*.htm)  
PaperPort 5.0 Image Item (*.max)  
PaperPort 4.0 Image Item (*.max)  
PaperPort 3.0 Image Item (*.max)  
Windows Bitmap (*bmp)  
PC Paintbrush (*.pcx)  
PCX Multi-page (*.dcx)  
JPEG (*.jpg)  
TIFF-Uncompressed (*.tif)  
TIFF-Group 4 (*.tif)  
TIFF-Class F (*.tif)  
TIFF Multi-page - Uncompressed (*.tif)  
TIFF Multi-page - Group 4 (*.tif)  
TIFF Multi-page - Class F (*.tif)  
Portable Network Graphics (*.png)  
FlashPix (*.fpx)  
To Search your system for the directory and folder you want, click the  
Browse button. Click OK to save your settings.  
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Scan to E-mail  
To access Scan to E-mail Configurations screen  
1
2
Place the original face up in the ADF. The Brother Control  
Center screen will pop up.  
Right-click the E-mail application button and click on  
Configuration. Click the Modify Settingsbutton to view the  
configuration screen of the Control Center.  
3
To save your settings, click OK  
OR—  
To go back to the factory default settings, click the Restore  
Defaults button.  
Scanner settings  
From the pull-down list, select the scanning mode that is appropriate  
for the type of file: Faxing, Filing and Copying; Text for OCR;  
Photos; Photos (High Quality); Photos (Quick Scan); Custom;  
Draft Copy or Fine Copy.  
To change any of the settings for this mode, click Modify Settings.  
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E-mail application  
E-mail Application—From the pull-down list, select your E-mail  
application.  
E-mail Settings—Click the E-Mail Settings button to set up links.  
The Send To Options window will appear:  
Send to Options  
Convert attachments to specified file type—Converts items to the  
type in the File Type box. Clear this check box to keep files in their  
source format; for example, to keep Word documents in the .doc  
format and JPEG images in the .jpg format.  
All documents and image items—Converts all items regardless of  
the program in which the item was created; for example, converts all  
Word (doc) files and JPEG (.jpg) files to the file type.  
PaperPort image items (max) only—Converts only PaperPort  
image items (.max) files. PaperPort does not convert other file types,  
such as JPEG images and Word documents.  
File type—Identifies the format in which to convert items; for  
example, JPEG or TIFF.  
Combine items into single file, if possible—Combinesallselected  
items into a single file that contains multiple pages. This option is  
available only when the file type supports multiple pages, such as  
multi-page TIFF.  
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Scan to OCR (Word Processor)  
To access Scan to OCR Configurations screen  
1
2
Place the original face up in the ADF. The Brother Control  
Center screen will pop up.  
Right-click the word processor application button and click on  
Configuration. Click the Modify Settingsbutton to view the  
configuration screen of the Control Center.  
To save your settings, click OK  
OR—  
To go back to the factory default settings, click the Restore Defaults  
button.  
Scanner settings  
From the pull-down list, select the scanning mode that is appropriate  
for the type of file: Faxing, Filing and Copying; Text for OCR;  
Photos; Photos (High Quality); Photos (Quick Scan); Custom;  
Draft Copy or Fine Copy.  
To change any of the settings for this mode, click Modify Settings.  
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Word Processor  
Word Processor—From the pull-down list, select the word processor  
you want to use.  
Click the Link Settings button to display the screen to set up the  
document format you want to use and identify the OCR program:  
File Type—From the pull-down list, select the file type you want to  
use for your word processor or text documents.  
OCR—Identify the OCR program to use to convert scanned  
document images to editable documents. This option is available  
only when you have an OCR program other than the one provided  
with PaperPort. (PaperPort 8.0 uses the same OCR engine that is in  
ScanSoft's TextBridge Pro Millennium product.)  
Click the Settings button to choose how the OCR application will  
read the pages that you scan into your word processor application.  
The OCR Settings window will appear:  
Select your setting and click OK.  
Auto orient page—Click this checkbox to automatically rotate  
pages so that the text is upright.  
Single column output—Click this checkbox if you want to  
remove columns from multi-column documentsso that converted  
text appears in a one-column format.  
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Scan to Image  
To access Scan to Image Configurations screen  
1
2
Place the original face up in the ADF. The Brother Control  
Center screen will pop up.  
Right-click the graphic application button and click on  
Configuration. Click the Modify Settingsbutton to view the  
configuration screen of the Control Center.  
To save your settings, click OK  
OR—  
To go back to the factory default settings, click the Restore Defaults  
button.  
Scanner Settings  
From the pull-down list, select the scanning mode that is appropriate  
for the type of file: Faxing, Filing and Copying; Text for OCR;  
Photos; Photos (High Quality); Photos (Quick Scan); Custom;  
Draft Copy or Fine Copy.  
To change any of the settings for this mode, click Modify Settings.  
Target Application  
Application—From the pull-down list, select the application you want  
to add to this Pop-Up screen.  
Click the Custom Link Settings button to set up links for your  
user-defined application.  
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Copy  
To access the Copy Configurations screen  
1
2
Place the original face up in the ADF. The Brother Control  
Center screen will pop up.  
Right-click the Copy and click on Configuration. Click the  
Modify Settings button to view the configuration screen of the  
Control Center.  
To save your settings, click OK  
OR—  
To go back to the factory default settings, click the Restore Defaults  
button.  
Scanner settings  
From the pull-down list, select the scanning mode that isappropriate for  
the type of file: Draft Copy orFine Copy  
.
To change any of the settings for this mode, click Modify Settings.  
Number of copies  
Copies—Enter the number of copies you want to print.  
To change the copy options, click the Copy Options button.  
Click OK to save your Copy settings.  
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Send a fax  
To access the Send a fax Configurations screen  
1
2
Place the original face up in the ADF. The Brother Control  
Center screen will pop up.  
Right-click the Send a fax and click on Configuration. Click the  
Modify Settings button to view the configuration screen of the  
Control Center.  
To save your settings, click OK  
OR—  
To go back to the factory default settings, click the Restore Defaults  
button.  
Scanner settings  
From the pull-down list, select the scanning mode that is appropriate  
for the type of file: Faxing, Filing and Copying; Text for OCR;  
Photos; Photos (High Quality); Photos (Quick Scan); Custom;  
Draft Copy or Fine Copy.  
To change any of the settings for this mode, click Modify Settings.  
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PC-FAX Settings  
Brother PC-Fax  
FAX Resolution—Fine (200 × 200)  
1
To change the fax options, click the FAX Options button.  
The Brother PC-FAX Properties screen appears:  
For Windows® 95/98/98SE/Me and Windows NT® WS 4.0  
For Windows® 2000 Professional  
2
Select the Paper Size and Orientation (Portrait or Landscape)  
and click OK.  
To go back to the factory default settings, click the Restore  
Defaults or Default button.  
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Using the Windows®-Based  
15  
Brother SmartUI Control Center  
(For Windows® XP)  
Brother SmartUI Control Center  
The Brother Control Center is a software utility that allows you to  
quite easily, with very few mouse clicks, access the most frequently  
used scanning applications. Using the Control Center eliminates the  
need to manually launch the specific applications and allows you to  
scan a document directly to a folder on your computer. The Brother  
Control Center provides four categories of operations:  
1
Scan directly to a file, E-mail, word processor or graphics  
application of your choice.  
2
Enhanced copy functions, such as Four/Two or One-on-One  
Copying.  
3
4
PC Faxing using the Brother PC-Fax software.  
Custom buttons allow you to configure a button to meet your  
own application requirements.  
In the Task Tray right-click on the Control Center  
icon and select  
Showto have access to the Brother SmartUI Control Center window.  
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AutoLoad the Brother Control Center  
The Control Center is initially configured to automatically load each  
time Windows® is started. When the Control Center is loaded the  
Control Center  
icon will appear in the task bar. If you don’t want  
the Control Center to load automatically, you can turn AutoLoad off.  
How to turn off Auto Load  
1
2
Right-click the Control Center  
select Show.  
icon in the Task Tray and  
The main SmartUI ControlCenter window appears. Please look  
at the bottom of the window for a check box labeled “AutoLoad  
Pop-up”.  
3
Uncheck the AutoLoad Pop-Up option to prevent the SmartUI  
from automatically loading every time Windows is started.  
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Brother Control Center features  
The SmartUI control center gives you the ability to configure the  
hardware Scan key on your MFC such as “Scan to File”. The “Scan  
to File” feature allows you to scan a document directly to your hard  
disk and choose the file format and destination folder without having  
to run any other applications. Select which section you want by  
clicking on the appropriate tab.  
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Auto Configuration  
During the installation process the Control Center checks your  
system to determine the default applications for E-mail, word  
processing and graphics viewer/editor.  
For example, if you are using Outlook as your default E-mail  
application, the Control Center automatically will create a link and a  
scanning application button for Outlook.  
You can change the default application by right-clicking on any of the  
scan buttons in the Control Center and then clicking Configuration.  
Select the Configuration tab and from the Application pull down  
menu select a different application. For example, you can change the  
E-mail scan button from Outlook Express to Outlook by changing the  
application that is listed.  
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Hardware Section: Changing the Scan  
to button configuration  
When the SmartUI Control Center is displayed, you can access the  
Hardware Section window to reconfigure the  
(Scan) button  
on your MFC. Click the Hardware Section tab at the top left of the  
SmartUI Control Center screen. (See Using the scan key (For USB  
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Scan to E-mail  
To configure the Scan to E-mail feature left-click on the Scan to  
E-mail button and the following screen will appear. You have the  
ability to change the configuration that includes the destination  
E-mail application, attachment file and the scanner settings.  
To change the destination E-mail application you use the Application  
pull down list to select the compatible E-mail application, which is  
installed on your system.  
If you wish to change the attachment file type click on the Link  
Preferences button to display a list of file types.  
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Scan to File  
To configure the Scan to File feature, left click on the Scan to File  
button and the following screen will appear.  
Select the file type for the saved image by selecting from the Format  
pull down list. You can save the file to the default PaperPort folder so  
the file appears in PaperPort or you can select another  
folder/directory by clicking the Browse button.  
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Scan to Image  
To configure the Scan to Image feature left-click on the Scan to  
Image button and the following screen will appear. You have the  
ability to change the configuration, which includes the destination  
image format or document application.  
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To change the default setting of the scan, click on the Scan Settings  
tab.  
You can set the Color Mode to Black & White, 8-bit Gray or 24-bit  
Color.  
The resolution can be changed from 100 to 1200 dpi. You can define  
the size of the paper you’re using, and you can adjust the brightness  
and contrast of the image before scanning.  
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Scan to OCR  
To configure the Scan to OCR feature left-click on the Scan to OCR  
button and the following screen will appear. You have the ability to  
change the configuration, which includes the destination  
applications.  
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You have the option to send your scan as a different file type. You  
can select the application from the File Type window according to  
your needs.  
You have the option to choose your OCR setting from Single  
column output to Auto orient page.  
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Software Section  
The Software Section contains four groups of scan to buttons. Each  
section has a number of different buttons which are predefined for  
the most frequently used applications. The Scan section contains  
four buttons for Scan to File, Scan to E-mail, Scan to Word Processor  
and Scan to Image applications. The Copy section contains four  
buttons for N to 1 copying. The Fax section button is for sending  
faxesusing the Brother PC-FAXapplication and the Custom section  
contains three buttons with which you can assign your own function.  
*1  
*2  
*3  
*4  
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Scan  
*1 Scan to File —enables you to scan directly to a disk file. You can  
change the file type and destination directory, as needed.  
*2 Scan to E-mail (Default: Outlook Express) enables you to scan  
a page or document directly into an E-mail application as a standard  
attachment. You have the option of selecting the file type and  
resolution for the attachment.  
*3 Scan to Word Processor (Default: MSWordPad)—enables you to  
scan a page or document, automatically run ScanSoft TextBridge  
OCR and insert the text (not graphic image) into a word processing  
program. You have the option of selecting the destination word  
processing program, such as WordPad, MS Word, Word Perfect or  
whichever word processing program is installed on your computer.  
*4 Scan to Graphic Application (Default: MS Paint) —enables you to  
scan a page directly into any graphic viewer/editor application. You  
can select the destination application, such as MS Paint, Corel  
PhotoPaint, Adobe PhotoShop, or any kind of image editor  
application you already have installed on your computer.  
Copy  
Copy (Copy one to one)—allows you to use the PC and any  
Windows® printer driver forenhanced copyoperations. You can scan  
the page on the MFC and print the copies using any of the features  
of the MFC printer driver—OR—you can direct the copy output to any  
standard Windows® printer driver installed on the PC including  
network printers.  
Four/Two to One Copy—enables you to use the Four/Two on  
One-page features of the Brother printer driver to copy four/two  
original pages onto a single output page.  
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Fax  
Send a Fax (Brother PC-FAX)—enables you to scan a page or  
document and automatically send the image as a fax from the PC  
using the Brother PC-FAX software.  
Custom  
Scan to File—These buttons have been pre-programmed for the  
Scan to File feature. You can change the configuration of each of  
these buttons to meet your specific requirements by right-clicking on  
a button and following the configuration menus.  
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Scan to File  
The Scan to File button allows you to scan an image and save it in a  
specific file type to any directory on your hard disk. This allows you  
to easily archive your paper documents. To configure the file type  
and save to directory right-click on the Scan to File button and click  
Configuration.  
The Scan Action tab is set to File and should not be changed.  
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To change the configuration click on the Configuration tab.  
Select the file type for the saved image by selecting from the Format  
pull down list. You can save the file to the default PaperPort folder so  
the file appears in PaperPort, or you can select another  
folder/directory by clicking the Browse button.  
You can change the default setting by selecting the Other Folder  
button and then clicking Browse and selecting the folderin which you  
wish to save your files.  
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Scan to E-mail  
The Scan to E-mailis automatically configured to your default E-mail  
application. To change the default E-mail application or attachment  
file type, right-click on the E-mail button and select “Configuration”.  
The Scan Action tab is set to E-mail and should not be changed.  
To change the E-mailapplication click on the Configuration tab. From  
the Application pull down list, select your preferred E-mail  
application.  
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To change the file type of the attachment click the Link Preferences  
button to set up links. Check the Convert attachment to specified  
file type box and then select the appropriate file type from the pull  
down list.  
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File attachments  
Items are mailed as file attachments using the file type you have  
selected.  
Convert attachments to specified file type—Click this check box if  
you want to change the file type of attachments.  
All documents and image items—Click this check box if you want to  
convert all scanned images to the same file type.  
PaperPort image items(MAX) only—Clickthis check box if you want  
to convert only attachments that are PaperPort MAX files.  
Combine items into single file, if possible—Click thischeckboxif you  
want to combine all the attachments into one file. With this box  
unchecked each scanned page will be saved in its own individual file.  
File Type—Select from the pull-down list the type of file you want the  
scanned images to be saved in.  
PaperPort Image Item (*.max)  
PaperPort Browser-Viewable (*.htm)  
PaperPort Self Viewing (*.exe)  
PaperPort 5.0 Image Item (*.max)  
PaperPort 4.0 Image Item (*.max)  
PaperPort 3.0 Image Item (*.max)  
Windows Bitmap (*.bmp)  
PC Paintbrush (*.pcx)  
PCX Multi-page (*.dcx)  
JPEG (*.jpg)  
TIFF-Uncompressed (*.tif)  
TIFF Group 4 (*.tif)  
Multi-Page -Uncompressed (*.tif)  
Multi-Page - Group 4 (*.tif)  
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Scanner settings  
You have the ability to change the scanner settings used to create  
the file attachments. Click on the Scan Settings tab and select the  
appropriate settings.  
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Scan to OCR (Word Processing  
program)  
Scan to OCR convertsthe graphicpage image data to text which can  
be edited by any word processor program. You can change the  
default word processor program (example: Word Pad instead of  
Word) and file type. You can also choose another OCR software  
package besides the TextBridge OCR which is built into PaperPort.  
To configure Scan to OCR right-click on the WordPad button and  
select Configuration. The Scan Action tab is set to OCR and should  
not be changed.  
To change the word processing application clickon the Configuration  
Tab. You can select the destination word processing application from  
the Application pull down list.  
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To change the program link preferences click the Link Preferences  
button.  
File Type—From the pull-down list, select the file format you want to  
use for documents.  
OCR—Select the OCR application from the OCR pull down list.  
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Scan to Graphics application  
(example: Microsoft Paint)  
The Scan to Graphics Application allows you to scan an image so  
you can edit the image. To change the default graphics application  
right-click on the button and select Configuration.  
The Scan Action tab is set to Application and should not be changed.  
To change the configuration of the destination application click on  
the Configuration Tab.  
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To change the destination application select the appropriate  
application from the Application pull down list.  
To change the other configuration options click the Link Preferences  
button.  
This option enables you to reduce image to screen resolution  
(96dpi), show a warning if the item has annotations, update the  
original item if sent item is modified, if needed.  
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Copy  
The copy buttons can be customized to allow you to take advantage  
of the features built into the Brother printer drivers to do advanced  
copy functions such as n-in-1 printing.  
The Copy buttons are automatically linked to the default Windows  
printer driver. You can set any printer as the default printer including  
non-Brother printers. Before you can use the Copy buttons you must  
first configure the printer driver by right-clicking on a Copy button and  
selecting Configuration.  
In the Scan Settings window you can select the color mode,  
resolution, paper size, brightness and contrast settings to be used.  
To finish the Copy button configuration you must set the printer  
driver. Click the Copy options button to display the printer driver  
settings.  
The copy options screen will vary depending upon which  
Brother model you purchased.  
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Select the number of Pages Per Sheet from the Scaling selections.  
As an example to configure the section Copy button to copy two  
pages to one you must select 2 in 1.  
You must configure each of the copy buttons before they can be  
used.  
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Fax setting (PC-Fax using the Brother  
Fax Driver)  
The MFC includes a PC-Fax driver, which allows any Windows  
Application to send a Fax as simply as printing a document. The  
Brother SmartUI automatically configures the Fax button to use the  
Brother PC-FAX driver no user configuration is required.  
The Scan Action tab is set to Application and should not be changed.  
To change the PC-FAX settings click the Link Preferences button  
found in the configuration tab.  
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FAX settings  
Brother PC-FAX  
To change the driver settings, click on the Setup button. Select the  
Paper Size, Paper Source. If you need more customized setup, click  
on the Options button.  
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Select the Paper Size, Orientation (Portrait or Landscape) and  
Resolution (200x200 dpi or 200x100 dpi), and click OK.  
To return to the factory default settings, click the Default button.  
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Custom: User-defined buttons  
There are up to three Custom buttons on the Brother SmartUI  
Control Center. (NOTE: The number of Custom buttons depends on  
which Brother model you purchased.) You can set your own  
preferences and configuration to fit your required application.  
To configure a Custom Button right click on the button and then click  
Configuration. The configuration window will appear. You have four  
function choices Application, File, OCR and Email.  
Application: This setting will link the Control Panel button to any  
button which appearson the PaperPort Send to Bar. Please see the  
PaperPort help file for more information regarding PaperPort  
compatible applications.  
File: This setting allows you to save a scanned image to any  
directory on local or network hard disk. You can also select the file  
format to be used.  
OCR: Scanned documents will be converted to editable text files. If  
you have a third party OCR software package installed on your PC  
you can select it. The default OCR software is TextBridge which is  
built into PaperPort 8.0. You can also select the destination word  
processor and file format for the editable text.  
E-mail: Scanned images will be attached to an email message. You  
can choose which E-mail package to use if you have more than one  
installed on your system. You can also select the file type for the  
attachment and create a quick send list of E-mail addresses chosen  
from your default E-mail address book.  
Customizing a user-defined button  
To configure a Custom button right-click on the button and then click  
Configuration. Please follow the following guide lines for Custom  
Button configuration.  
1. Select the Scan Action  
Select the type of scan by clicking the appropriate button.  
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2. Select Configuration for the Scan Type.  
To configure the scan operation click on the Configuration Tab.  
Depending upon which Scan Type button you selected you will see  
a different Configuration Tab list of settings.  
Application:  
Select the destination application program from the pull down list.  
Click on Link Preferences to set the Send to options. You can select  
the application from the scroll menu on the left.  
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File:  
Select the file format from the Format pull down list. You can either  
send the file to the default PaperPort directory or select your own  
destination directory by selecting Other Folder. Use the Browse  
button to select the destination directory.  
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OCR:  
Select the destination word processing application program from the  
pull down list.  
Clickon LinkPreferences and select the destination Application from  
the scroll menu on the left. Select the File Type from the File Type  
pull down list. You can also choose another OCR application from  
the OCR pull down list if another is installed on you system.  
Scansoft® TextBridge® is installed as part of the PaperPort 8.0  
application.  
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E-mail:  
Select the destination E-mail application program from the pull down  
list.  
Click on the Link Preferencesbutton to configure the Send To  
E-mail options. You can select the File type and Quick Send E-mail  
address list.  
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3. Select Scan Settings.  
You can select the scanner settings from each of the Scan Type  
options for the Custom buttons. You have the option to select Color  
Mode, Resolution, Paper Size and Brightness and Contrast settings.  
USING THE WINDOWS®-BASED BROTHER SMARTUI CONTROL CENTER 15 - 35  
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Using MFC Remote Setup  
16  
(For Windows®)  
MFC Remote Setup  
The MFC Remote Setup application lets you set up your MFC by  
using the ease and speed of programming on your PC. When you  
access this application, the settings on your MFC willbe downloaded  
to your PC and displayed on your computerscreen. If you change the  
settings, you can upload them directly to the MFC.  
You can't use the MFC Remote Setup application if your MFC is  
only connected to a Network with the optional Network LAN  
board (NC-9100h). (See Web Based Management in the  
NC-9100h User's Guide.)  
OK button  
When you click OK, the process of uploading the data to the MFC  
begins. The MFC Remote Setup program is closed if an error  
message is displayed, enter the correct data again and then click  
OK.  
Cancel button  
The Cancel button clears your changes and exits the MFC Remote  
Setup application without uploading any data to the MFC.  
Apply button  
The Apply button uploads the data to the MFC, but stays in the  
Remote Setup application so you can make more changes.  
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Print button  
The Print button prints the selected items on the MFC. You cannot  
print the MFC Remote Setup changes until you click the Apply  
button to upload the new data to the MFC. Then you can click the  
Print button to get an up-to-date printout.  
Export button  
Click the Export button to save your current settings to a file.  
Import button  
Click the Importbutton to read the settings from your saved file into  
the MFC Remote Setup screen.  
You can use the Export and Import buttons to save and use  
several sets of settings for your MFC.  
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Using Brother PC-FAX  
17  
software  
(For Windows®)  
PC-FAX sending  
The Brother PC-FAX feature lets you send a file from your PC.  
You can create a file in any application on your PC, and then send it  
as a PC-FAX. You can even attach a cover page note.  
All you have to do is set up the receiving parties as Members or  
Groups in your PC-FAX Address Book. Then you can use the  
Address Book Search feature to quickly find them to address your  
fax.  
PC-FAX is available in Black & White only.  
If you are using Windows® XP, Windows NT® 4.0 or  
Windows® 2000 Professional, you need to log on with  
administrator rights.  
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Setting up user information  
You can access the User Information from the FAX Sending  
dialog box by clicking  
.
(
1
From the Start menu, select Programs, Brother,  
Brother MFL-Pro Suite, and then select PC-FAX Setup.  
The Brother PC-FAX Setup dialog box will appear:  
2
3
You must enter this information to create the Fax Header and  
Cover Page.  
Click OK to save the User Information.  
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Sending setup  
From the Brother PC-FAX Setup dialog box, click the Sending tab  
to display the screen below.  
The include header option sends an additional page of information  
along with fax or E-mail data which contains user and subject  
information.  
The user has the choice of two user interfaces: Simple style or  
Facsimile style. To change the user interface select the interface  
setting you want: Simple style or Facsimile style.  
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Outside line access  
If you need to enter a number to access an outside line, enter it here.  
This is sometimes required by a local PBX telephone system (for  
example, if you must dial 9, to get an outside line in your office).  
Include header  
To add header information to the top of the fax pages you send,  
check the Include header box.  
Address Book file  
You can select more than one database file to use with the Address  
Book. To select you must enter the path and file name of the  
database file.  
OR—  
Use the Browse button to find the database to select.  
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User interface  
In the Sending tab, select user interface.  
You can choose the Simple Style or the Facsimile Style.  
Simple style  
Facsimile style  
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Speed-Dial setup  
From the Brother PC-FAX Setup dialog box, click the Speed Dial  
tab. (To use this feature you must select the Facsimile Style user  
interface.)  
You can register a Member or Group on each of the ten Speed-Dial  
buttons.  
To register an address in a Speed-Dial button:  
1
2
Click the Speed-Dial button you want to program.  
Click the Member or Group you want to store on the Speed-Dial  
button.  
3
Click Add >> to save it.  
To clear a Speed-Dial button:  
1
2
Click the Speed-Dial button you want to clear.  
Click Clear to erase it.  
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The Address Book  
From the Start menu, select Programs, Brother,  
Brother MFL-Pro Suite, and then click PC-FAX Address Book.  
The Brother Address Book dialog box will appear:  
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Setting up a Member in the Address Book  
In the Brother Address Book dialog box you can add, edit and  
delete stored information of Members and Groups.  
1
In the Address Book dialog box, click the  
Member.  
icon to add a  
The Brother Address Book Member Setup dialog box will  
appear:  
2
In the MemberSetup dialog box, type the Member’s information.  
Name is a required field. Click OK to save the information.  
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Setting up a Group for Broadcasting  
If you often send the same PC-FAX to several Members, you can  
combine them in a Group.  
1
In the Brother Address Book dialog box, click the  
create a Group.  
icon to  
The Group Setup dialog box appears:  
2
3
Type the name of the new Group in the Group Name field.  
In the Available Names box, select each Member to be  
included in the Group, and then click Add >>.  
Members you add to the Group will be added to the  
Group Members box.  
4
After all the members you want have been added, click OK.  
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Editing Member information  
1
2
3
4
Select the Member or Group you want to edit.  
Click the edit icon.  
Change the Member or Group information.  
Click OK to save your changes.  
Deleting a Member or Group  
1
2
3
Select the Member or Group you want to delete.  
Click the delete icon.  
When the Confirm Item Delete dialog box appears, click OK.  
Exporting the Address Book  
You can export the whole Address Book to an ASCII text file (*.csv).  
Or if you wish, you can select and create a Vcard that will be attached  
to that Member’s outgoing E-mail. (AVcard is an electronic business  
card that contains the sender’s contact information.)  
To export the whole current Address book:  
If you are creating a Vcard, you must first select the member.  
If you select Vcard in Step 1, Save as type: will be Vcard (*.vcf)  
.
1
2
3
From the Address Book select File, point to Export, and then  
click Text.  
OR—  
Click Vcard and go to Step 5.  
From the Available Items column, select the data fields you  
wish to Export and then click Add >>.  
Select the items in the order you want them listed.  
If you are exporting to an ASCII file, select the Divide Character  
- Tab or Comma. This selects between a Tab or Comma to  
separate the data fields.  
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4
Select OK to save the data.  
5
Type the name of the file, and then select Save.  
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Importing to the Address Book  
You can import ASCII text files (*.csv) or Vcards (electronic business  
cards) into your Address Book.  
To import an ASCII text file:  
1
From the Address Book select File, point to Import, and then  
click Text.  
OR—  
Click Vcard and go to Step 5.  
2
From the Available Items column select the data fields you  
want to Import, and click Add >>.  
From the Available Items list select the fields in the same order  
they are listed in the Import text file.  
3
4
Select the Divide Character - Tabor Comma based on the file  
format you are importing.  
To import the data click OK.  
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5
Type the name of the file, and then select Open.  
If you selected a text file in Step 1, the Files of type: will be  
Text file (*.csv).  
Setting up a Cover Page  
From the PC-FAX dialog box click  
to access the PC-Fax Cover  
The Brother PC-FAX Cover Page Setup dialog box will appear:  
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You can enter information in each field  
If you are sending a fax to more than one recipient, the recipient  
information will not be printed on the Cover Page.  
To  
From  
Comment  
Type the comment you want to add to the cover page.  
Select Cover Page Form  
Select the cover page format you want to use.  
Import BMP file  
You can insert a bitmap file, such as your company logo, in the cover  
page.  
Use the browse button to select the BMP file, and then select the  
alignment style.  
Count Cover Page  
When the Count Cover Page box is checked, the Cover Page will be  
included in the page numbering. When this box is not checked, the  
Cover Page will not be included.  
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Sending a file as a PC-FAX using the Facsimile  
style  
1
2
Create a file in Word, Excel, Paint, Draw oranyother application  
on your PC.  
From the File menu, select Print.  
The Print dialog box will appear:  
3
Select Brother PC-FAX as your printer, and then click OK.  
The Fax Sending dialog box will appear.  
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4
Enter the fax number using any of the following methods:  
Using the dial pad enter the number.  
Click any of the 10 Speed-Dial buttons.  
Click the Address Book button, and then select a Member  
or Group from the Address Book.  
If you make a mistake you can click Clear to delete all the  
entries.  
5
6
To include a Cover Page, click  
Cover Page On, and then  
click the Cover Page  
information.  
icon to enter or edit the Cover Page  
Click Start to send the fax.  
If you want to cancel the fax, click Stop.  
Redial  
If you want to redial a number, click Redial to scroll through the last  
five fax numbers, and then click Start.  
Sending a file as a PC-FAX using the Simple style  
1
2
Create a file in Word, Excel, Paint, Draw or any other application  
on your PC.  
From the File menu, select Print.  
The Print dialog box will appear:  
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3
Select Brother PC-FAX as your printer, and then click OK.  
The FAX Sending dialog box will appear:  
4
5
In the To: field, type the fax number of the recipient. You can  
also use the Address Book to select destination fax numbers by  
clicking the To: button. If you made a mistake entering a  
number, click the Clear button to delete all the entries.  
To send a Cover Page and note, click the Cover Page Oncheck  
box.  
You can also click the  
icon to create or edit a cover page.  
6
7
When you are ready to send your fax, click the Send  
If you wish to cancel the fax, click the Cancel icon.  
icon.  
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Setting up PC-FAX receiving  
(Windows®95/98/98SE/Me/2000  
Professional and Windows NT® WS 4.0 only)  
Running PC-FAX Receiving  
From the Startmenu, select Programs, Brother, Brother MFL- Pro  
Suite and then select ‘PC-FAX Receiving’.  
The PC-FAX  
icon will appear on your PC Task  
bar for this Windows® session.  
Setting up your PC  
1
2
Right-click the PC-FAX  
Task Bar, and then click PC-Fax RX Setup.  
icon on your PC  
The PC-Fax RX Setup dialog box will appear:  
3
4
5
6
7
In Ring Delay, select the number of rings before you want your  
PC to answer Incoming calls.  
In Save file to, use the Browse button if you want to change the  
path where PC-FAX files will be saved.s  
In File Format, select .tif or .max for the format the received  
document will be saved in. The default format is .tif.  
If you want to, you can check the Play wave file when  
receiving FAX check box, and then enter the path.  
To load PC FAX receiving automatically when you start up  
Windows®, select the Add to Startup folder check box.  
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Viewing new PC-FAX messages  
Each time you start to receive a PC-FAX, the icon will flash  
blue and red. Once the fax has been received the icon will remain  
red. The red icon will change to green once the received fax has  
been received.  
1
2
3
Run PaperPort.  
Open the Fax Received folder.  
Double-click any of the new faxes to open and view them.  
The title of your unread PC message will be the date and time  
until you assign a file name.  
For example “Fax 2-20-2002 16:40:21.tif”  
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Receiving a fax into the PC  
(Windows® XP only)  
How to receive a fax automatically  
Before you can start receiving faxes, please install the appropriate  
Windows XP driver (Windows XP In-box driver or Brother Windows  
XP driver). After the driver is installed, refer to the following  
information to configure your Windows XP PC for Fax receiving.  
1
To activate Faxing receiving, click Set up faxing in the Printer  
Tasks menu.  
2
3
The FAX services will be installed on your PC.  
A Fax icon will then appear in the Printers and Faxes folder. If  
the Fax icon does not appear, clickInstall a local fax printer in  
the Printer tasks menu.  
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4
Select the Start, All Programs, Accessories,  
Communications, Fax, Fax Console.  
If you have not configured your fax connection, the following  
screen will be displayed.  
Enter your details, ensuring you specify the outside line access  
number if necessary and click OK.  
Select the My location radio button if it is not selected and then  
click OK.  
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5
6
7
The Fax Configuration Wizard starts. Click Next.  
Enter the sender information, and then click Next.  
Select Brother MFC-8420 or MFC-8820D in the Please select  
the fax device pull-down list. Click to select the Enable  
Receive check box. Specify the number of rings before your  
MFC will attempt to answer the fax. Click Next.  
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8
Enter the Transmitting Subscriber Identification (TSID), and  
then click Next.  
9
Enter the Called Subscriber Identification (CSID), and then  
click Next.  
10 Select if you print a received fax or save it in a folder, and then  
click Next.  
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11 Click Finish.  
When PC-FAX Receiving is active, you cannot run the Remote  
Setup utility. To use Remote Setup, check off Enable Receive  
in Step 7.  
For information on how to use PC-FAX Sending and Receiving,  
please refer to Help in the Fax Console.  
The PC-FAX installation is now complete.  
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How to view the received faxes  
Faxes that are received into the PC will appear in the Fax Console.  
Click Start, point to All Programs, Accessories,  
Communications, Fax, and then click Fax Consoleto open the Fax  
Console. In the left pane, expand the Fax folder (if it is not already  
expanded).  
The Fax folder contains the following folders:  
The Incoming folder contains faxes that are currently being  
received.  
The Inbox folder contains faxes that have been received.  
The Outbox folder contains faxes that are scheduled to be sent.  
The Sent Items folder contains faxes that have been successfully  
sent.  
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Using your MFC with a  
Macintosh®  
18  
Setting up your USB-equipped Apple®  
Macintosh®  
Before you can connect the MFC to your Macintosh®, you  
must buy a USB cable that is not longer than 6 feet (1.8  
metres).  
Do not connect the MFC to a USB port on a key board or  
a non-powered USB hub.  
Some descriptions in this chapter are based on the  
MFC-8820D. These descriptions also apply to the  
MFC-8420 and MFC-8820DN.  
The features supported by the MFC will depend on the operating  
system you are using. The chart below shows which features are  
supported.  
Feature  
Mac OS®  
Mac OS ® X  
8.6  
9.X  
10.1  
10.2.1  
or greater*  
1
Printing  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
Yes  
No  
Yes  
No  
Yes  
Scanning (TWAIN)  
PC-FAX sending  
Remote Setup  
Yes  
Yes  
Yes  
Yes  
Yes  
*1 For Mac OS® X 10.2 users, please upgrade to Mac OS® X 10.2.1  
or greater. (For the latest information for Mac OS® X, please visit at:  
http://solutions.brother.com)  
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Using the Brother printer driver with  
your Apple® Macintosh®  
(Mac OS® 8.6-9.2)  
To select a Printer:  
1
Open the Chooser from the Apple menu.  
2
Click the Brother Laser icon. On the right side of the Chooser  
window, click the printer you want to print to. Close the  
Chooser.  
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To print a document:  
1
From the application software such as Presto!® PageManager®,  
click File menu and select Page Setup. You can change the  
settings for Paper Size, Orientation, and Scaling, and then  
click OK.  
2
From application software such as Presto!® PageManager®,  
click File menu and select Print. Click Print to start printing.  
If you want to changeCopies, Pages, Resolution, Paper Source  
and Media Type, select your settings before clicking Print.  
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Device Options allows you to select Duplex.  
Automatic Duplex is only available with the MFC-8820D and  
MFC-8820DN.  
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Using the Brother Printer Driver with  
Your Apple® Macintosh® (Mac OS® X)  
Choosing page setup options  
1
From application software such as Presto!® PageManager®,  
click the File menu and select Page Setup. Make sure  
MFC-8420, MFC-8820D or MFC-8820DN is selected in the  
Format for pop-up menu. You can change the settings for  
Paper Size, Orientation and Scaling, then click OK.  
2
From application software such as Presto!® PageManager®,  
click File menu and select Print. Click Print to start printing.  
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Specific settings  
Set the Media Type, Resolution, Toner Save, and other settings.  
Press Copies & Pages to select settings you want to change.  
Duplex  
Automatic Duplex is only available with the MFC-8820D and  
MFC-8820DN.  
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Printer settings  
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Using the PS driver with your Apple®  
Macintosh®  
To use the PS driver on a Network, see the NC-9100h Network  
User’s Guide on CD-ROM.  
To use the PS driver with a USB cable, you need to set the  
Emulationto BR-Script3(Menu, 4,1) before connecting  
11-17.)  
The PS driver does not support the following functions:  
HQ 1200  
Secure Print  
PC-Fax Sending  
For Mac OS® 8.6 to 9.2 users  
1
For Mac OS® 8.6 to 9.04 Users:  
Open the Apple Extras folder. Open the Apple LaserWriter  
Software folder.  
For Mac OS® 9.1 to 9.2 Users:  
Open the Applications (Mac OS® 9) folder. Open the Utilities  
folder*.  
* The screens are based on Mac® OS 9.04.  
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2
3
Open the Desktop Printer Utility icon.  
Select Printer (USB), and then click OK.  
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4
Click Change... in the PostScriptTM Printer Description (PPD)  
file.  
Select Brother MFC-8820D, and then click Select.  
5
Click Change... in the USB Printer Selection.  
Select Brother MFC-8820D, and then click OK.  
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6
Click Create....  
7
Enter your MFC name (MFC-8820D), and then click Save.  
8
9
Select Quit from the File menu.  
Click the MFC-8820D icon on the Desktop.  
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10 Select Set Default Printer from the Printing menu.  
For Mac OS® X users  
You need to install the PS driver using the following instructions.  
If you use a USB cable and your Macintosh® is “Mac OS® X,  
only one printer driver for an MFC can be registered in Print  
Center.  
If a Brother Native Driver (MFC-XXX) is already listed in  
Printer list, you will need to delete it and then install the PS  
driver.  
To use the PS driver with a USB cable, you need to set the  
Emulationto BR-Script3(Menu, 4,1) before  
connecting the USB cable. (See Setting the Emulation  
1
Select Applications from the Go menu.  
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2
3
Open the Utilities folder.  
Open the Print Center icon.  
4
Click Add Printer… .  
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5
6
7
Select USB.  
Select MFC-8820D, and then click Add.  
Select Quit Printer Center from the Print Center menu.  
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Sending a fax from your Macintosh®  
application  
For Mac OS® 8.6-9.2 users  
You can send a fax directly from a Macintosh® application by doing  
the following:  
1
2
Create a document in a Macintosh application.  
To send a fax, select Print from the File menu.  
The Printer dialog box will appear:  
When Printer is selected, the top button shows Print and the  
Address button is grayed.  
3
From the Output pull-down menu, select Facsimile.  
When Facsimile is selected, the top button changes to Send  
Fax and the Address button will be available.  
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4
Click Send Fax.  
The Send Fax dialog box appears:  
The Send Fax dialog box has two list boxes. The left box shows  
all the previously Stored Fax Numbersand the right box shows  
the Destination Fax Numbers as you select them.  
5
6
To address the fax, type a fax number in the Input Fax Number  
box.  
When you are finished addressing your fax, click Send Fax.  
To select and only send certain pagesof the document, clickOK  
to go to the Print dialog box.  
If you click Send Fax without addressing your fax, the following  
error message will appear:  
Click OK to go to the Send Fax dialog box.  
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For Mac OS® X users  
You can send a fax directly from a Macintosh® application by doing  
the following:  
1
2
Create a document in a Macintosh application.  
To send a fax, select Print from the File menu.  
The Printer dialog box will appear:  
3
Select Send Fax from pull-down menu.  
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4
Select Facsimile from the Output pull-down menu.  
5
To address the fax, type a fax number in the Input Fax  
Numbers box, and the click Print.  
If you want to send a fax to more than one number, click Add  
after entering the first fax number. The destination fax numbers  
will be listed in the dialog box.  
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Drag a vCard from the Mac OS® X Address Book  
application  
1
2
Click Address Book button.  
Drag a vCard from the Mac OS® X Address Book application  
to the Destination Fax Numbers filed.  
When you are finished addressing your fax, click Print.  
The vCard used must contain a work fax or home fax number.  
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When you choose work fax or home fax from the Stored Fax  
Numbers pull-down list, only the fax number stored in the  
Mac OS® X Address Book for the selected category will be  
used. If the fax number is stored in only one of the Mac OS® X  
Address Book categories, the number will be retrieved no matter  
which category you have selected (work or home).  
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Using the Brother TWAIN scanner  
driver with your Macintosh®  
The Brother MFC software includes a TWAIN Scanner driver for  
Macintosh®. You can use this Macintosh® TWAIN Scanner driver  
with any applications that support the TWAIN specifications.  
Mac OS® X Scanning is supported in Mac OS® X 10.2.1 or  
greater.  
Accessing the scanner  
Run your Macintosh® TWAIN-compliant application software. The  
first time you use the Brother TWAIN driver (MFL Pro/P2500), set it  
as the default by choosing Select Source (or the other menu name  
to select the device). Afterwards, for each document you scan  
choose Acquire Image or Scan. The scanner setup dialog box will  
appear.  
The screen shown in this section are from Mac OS® 9. The  
screen on your Macintosh® may vary depending on your  
Operating System.  
The method of selecting the source or choosing to scan may  
vary depending on the application software you are using.  
(OS 8. 69.2)  
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Scanning an image into your Macintosh®  
You can scan a whole page  
OR—  
scan a portion after prescanning the document.  
Scanning a whole page  
1
Place the original face up in the ADF, or face down on the  
scanner glass.  
2
Adjust the following settings, if needed, in the Scanner Setup  
dialog box:  
Resolution  
Color Type  
Scanning Area  
Brightness  
Contrast  
3
Click Start.  
When scanning has finished, the image will appear in your  
graphics application.  
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PreScanning an image  
PreScanning allowsyou to scan an image quickly at a low resolution.  
A thumbnail version will appear in the Scanning Area. This is only a  
preview of the image, so you can see how it will look. The PreScan  
button will allow you to crop unwanted areas from the images. When  
you are satisfied with the preview, click Start to scan the image.  
1
Insert the original face up in the ADF, or face down on the  
scanner glass.  
2
Click PreScan.  
The whole image will be scanned into your Macintosh® and will  
appear in the Scanning Area of the Scanner dialog box:  
3
To scan a portion of the prescanned image, click and drag the  
mouse to crop it.  
4
5
Insert original in the ADF, if you are using ADF.  
Make your adjustments to the settings for Resolution,  
Color Type (Gray Scale), Brightness, Contrast, and Size in  
the Scanner Setup dialog box.  
6
7
Click Start.  
This time only the cropped area of the original will appear in the  
Scanning Area.  
In your editing software, you can refine the image.  
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Settings in the Scanner window  
Image  
Resolution  
From the Resolutionpop-up menu choose the scanning resolution.  
Higher resolutions use more memory and transfer time, but produce  
a finer scanned image.  
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Color Type  
Black & White—Set the image Type to Black and White for text or  
line art. For photographic images, set the image type to Gray (Error  
diffusion) or True Gray.  
Gray (Error Diffusion)—is used for documents with photographic  
images or graphics. (Error Diffusion is a method for creating  
simulated gray images by placing black dots instead of the true gray  
dots in a specific matrix instead of true gray dots.)  
True Gray—is used for documents with photographic images or  
graphics. This mode is more exact because it usesup to 256 shades  
of gray. It requires the most memory and takes the longest transfer  
time.  
Colors—Choose either 8-bit Color, which scans up to 8-bit Color or  
24-bit Color which scans up to 16.8 million colors. Although using  
24-bit Color creates an image with the most accurate colors, the  
image file willbe about three timeslarger than a file created with 8-bit  
Color.  
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Scanning Area  
Set the Size to one of the following:  
Letter (8.5 × 11 inches)  
A4 (210 × 297 mm)  
Legal (8 1/2 × 14 in.)  
A5 (148 × 210 mm)  
B5 (182 × 257 mm)  
Executive (7.25 × 10.5 inches)  
Business Card (90 × 60 mm)  
Custom (user adjustable it from 0.35 × 0.35 in. to 8.5 × 11.69 in.  
or 8.9 × 8.9 mm to 216 × 356 mm)  
After you choose a custom size, you can adjust the scanning area.  
Click and hold the mouse button as you drag the mouse to crop the  
image.  
Width: Enter the width of the custom size.  
Height: Enter the height of the custom size.  
Business Card Size  
To scan business cards, select the Business Card size (90 × 60 mm)  
and place the business card at the center of scanner glass.  
When you are scanning photographs or other images to use in a  
word processor or other graphics application, it is a good idea to try  
different settings for the Contrast, Mode and Resolution to determine  
which settings look the best.  
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Adjusting the Image  
Brightness  
Adjust the Brightness setting to get the best image. The Brother  
TWAIN Scanner driver offers 100 Brightness levels (-50 to 50). The  
default value is 0, representing an ‘average’ setting.  
You can set the Brightness level by dragging the slide bar to the  
right to lighten the image or to the left to darken the image. You can  
also type a value in the box to set the level. Click OK.  
If the scanned image is too light, set a lower Brightness level and  
scan the image again.  
If the image is too dark, set a higher Brightness level and scan the  
image again.  
Contrast  
You can only adjust the Contrast level when you have selected one  
of the Gray Scale settings, it isnot available when you have selected  
Black & White as the selected Color Type.  
Increasing the Contrast level (by dragging the slide bar to the right)  
emphasizes dark and light areas of the image, while reducing the  
Contrast level (by dragging the slide bar to the left) reveals more  
detail in the gray areas. Instead of using the slide bar, you can type  
a value in the box to set the Contrast. Click OK.  
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Using Presto!® PageManager®  
Presto!® PageManager® is application software for managing the  
documents in your computer. Since it is compatible with most image  
editors and word processing programs, Presto!® PageManager®  
gives you unmatched control over your computer files. You can  
easily manage your documents and edit your E-mail files, and read  
documents with the OCR software built into Presto!®  
PageManager®.  
If you use the MFC as a scanner, we recommend that you install  
Presto!® PageManager®. To install Presto!® PageManager®, see  
Quick Setup Guide on pages 42 to 49.  
The complete NewSoft Presto!® PageManager® 4.0 User’s  
Guide can be found on the Macintosh CD-ROM supplied with  
your MFC.  
Highlights  
OCR: Scan an image, recognize the text, and edit it with a word  
processor.  
Scan Buttons: In one step scan documents and open them with  
a designated program.  
Image Editing: Enhance, crop and rotate images, or open them  
with an image-editing program of your choice.  
Annotation: Add removable notes, stamps, and drawings to  
images.  
Treeview Window: View and arrange your folder hierarchy for  
easy access.  
Thumbnail Window: View files as thumbnails for easy  
identification.  
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System requirements  
PowerPC processor  
System 8.6, 9X, 10.1, or greater  
CD-ROM drive  
Hard disk drive with at least 120 MB of free disk space  
Recommended:  
256 color or higher video adapter.  
Eudora Mail, or Outlook Express electronic mail software  
Technical Support  
For USA  
Newsoft America Inc.  
Postal Address:  
Telephone:  
FAX:  
4113 Clipper Court Fremont, CA 94538, USA  
510-4458600  
510-4458601  
E-mail Address:  
URL:  
http://www.newsoftinc.com/  
For Canada  
E-mail Address:  
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MFC Remote Setup (Mac OS® X)  
The MFC Remote Setup application allowsyou to quickly set up your  
MFC by taking advantage of the ease and speed of programming on  
your Macintosh®. When you access this application, the settings on  
your MFC will be downloaded automatically to your Macintosh® and  
displayed on your computer screen. If you change the settings, you  
can upload them directly to the MFC.  
The ‘MFC Remote Setup’ application icon is in Macintosh  
HD/Library/Printers/Brother/Utility.  
OK  
This starts the process of uploading the data to the MFC and exiting  
the remote setup program. If an error message is displayed enter the  
correct data again. Click OK.  
Cancel  
This exits the remote setup application without uploading the data to  
the MFC.  
Apply  
This uploads the data to the MFC, but does not exit the remote setup  
application.  
Print  
This command prints the selected items on the MFC. You can not  
print the data until it is uploaded to the MFC. Click Apply to upload  
the new data to the MFC and click Print.  
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Export  
This command saves the current configuration settings to a file.  
Import  
This command reads the settings from a file.  
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Network Scanning  
19  
(Windows® 98/98SE/Me/2000  
Professional and XP only)  
To use the MFC as a Network Scanner, the NC-9100h Network  
board should be installed into the MFC (MFC-8820DN standard)and  
configured with TCP/IP and mail server settings if you use Scan to  
E-mail (E-mail server). You can set or change NC-9100h settings  
from the control panel or with the BRAdmin Professional utility or  
Web Management. (Please see the NC-9100h User's Guide on the  
CD-ROM.)  
Registering your PC with the MFC  
If you need to change the MFC that was registered to your PC during  
the installation of MFL-Pro (see Quick Setup Guide on page 38),  
follow the steps below.  
1
For Windows® 98/Me/2000  
From the Start menu, select Control panel, Scanners and  
Cameras, and then right-click Scanner Device icon and select  
Properties to view the Network Scanner Properties dialog box.  
For Windows® XP  
From the Start menu, select Control panel, Printers and  
Other Hardware, Scanner and Cameras (or Control panel,  
Scanners and Cameras).  
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Right-click Scanner Device icon and select properties to view  
the Network Scanner Properties dialog box.  
2
Click the Network Setting tab in the dialog box and select a  
method to specify the MFC as a Network scanner for your PC.  
<
Specify your MFC by address  
Enter the actual IP address of the MFC in the IP Address field.  
Click Apply and then OK.  
Specify your MFC by Name  
Enter the MFC Node name in the Node Name field.  
Click Apply and then OK.  
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Search from a list of available device  
Click Browse and select the appropriate device you want to use.  
Click OK.  
Click Apply and then OK.  
3
Click the Scan To Button tab in the dialog box and enter your  
PC Name in the Display Name field. The MFC's LCD displays  
the Name you enter. Default setting is your PC Name. You can  
enter a name if you like.  
4
You can avoid receiving unwanted documents by setting a  
4-digit PIN Number. Enter your PIN Number in the PIN Number  
and Retype PIN Number field. To send data to a PC protected  
by a PIN Number, the LCD prompts to enter the PIN Number  
before the document can be scanned and sent to the MFC. (See  
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Using the Scan key  
Scan to E-mail (PC)  
When you select Scan to E-mail (PC) your original will be scanned  
and sent directly to the PC you designated on your network. The  
Brother SmartUI will activate the default E-mail application on the  
designated PC for addressing to the recipient. You can scan a black  
and white or color original and it will be sent with the E-mail from the  
PC as an attachment.  
For Network Scanning the Brother Control Center (SmartUI)  
selections are used only for configuring the Scanbutton. You  
will not be able to initiate a Network scan from the Brother  
Control Center (SmartUI).  
You can change the  
(Scan) configuration. For Windows®  
1
Place the original face up in the ADF, or face down on the  
scanner glass.  
2
3
Press  
Press  
(Scan).  
to select Scan  
or  
Scan to E-mail  
Scan to Image  
Scan to OCR  
Scan to File  
Select ▲▼ & Set  
to E-mail.  
Press Set.  
Press  
4
5
or  
to select PC.  
Press Set.  
OR—  
If there isn't other selection, go to Step 5.  
Press or to select the destination PC you want to use  
for E-mailing your original.  
Press Set.  
If the LCD prompts you to entera PIN Number, enter the 4-digit  
PIN Number for the destination PC on the control panel.  
Press Set.  
The MFC will start the scanning process.  
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Scan to E-mail (E-mail server)  
When you select Scan to E-mail(E-mailserver) you can scan a black  
and white or color original and send it directly to an E-mail address  
from the MFC. Youroriginal is sent as an E-mailattachment in a TIFF  
format for Blackand White or you can choose PDF or JPEG for color.  
Scan to E-mail (E-mail Server) requires SMTP/POP3 mail  
server support. (See NC-9100h User’s Guide on the CD-ROM)  
1
Place the original face up in the ADF, or face down on the  
scanner glass.  
2
3
Press  
(Scan).  
to select Scan to E-mail.  
Press  
or  
or  
Press Set.  
Press  
E-mail Server.  
4
to select  
Scan to E-mail  
Scan to Image  
Scan to OCR  
Press Set.  
OR—  
Scan to File  
Select ▲▼ & Set  
If there isn't other selection, go to Step 5.  
5
6
Press  
or  
to select Change Quality.  
Press Set.  
Press  
or  
to select Color 150 dpi, Color 300  
dpi, Color 600 dpi, B/W 200 dpior B/W 200×100 dpi.  
Press Set.  
If you select B/W 200 dpiorB/W 200×100 dpiin Step 6, go  
to Step 8.  
OR—  
If you select Color 150 dpi, Color 300 dpiorColor 600  
dpiin Step 6, go to Step 7.  
7
Press  
or  
to select PDFor JPEG.  
Press Set.  
8
9
The LCD prompts you to enter an address. Enter the destination E-mail  
addressfromthedialpad or use theOne-TouchkeyorSpeed-Dialkey.  
Press Start.  
The MFC will start the scanning process.  
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Scan to Image  
When you select Scan to Image your original will be scanned and  
sent directly to the PC you designated on your network. The Brother  
SmartUI will activate the default graphics application on the  
designated PC. You can change the Scan configuration. (For  
Windows® 98/Me/2000: See Scan to Image on page 14-14.) (For  
For Network Scanning the Brother Control Center (SmartUI)  
selections are used only for configuring the Scanbutton. You  
will not be able to initiate a network scan from the Brother  
Control Center (SmartUI).  
1
Place the original face up in the ADF, or face down on the  
scanner glass.  
2
3
Press  
(Scan).  
to select Scan  
Press  
to Image.  
or  
Scan to E-mail  
Scan to Image  
Scan to OCR  
Scan to File  
Select ▲▼ & Set  
Press Set.  
Press  
destination you want to send.  
4
or  
to select a  
Press Set.  
If the LCD prompts you to entera PIN Number, enter the 4-digit  
PIN Number for the destination PC on the control panel.  
Press Set.  
The MFC will start the scanning process.  
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Scan to OCR  
When you select Scan to OCR your original will be scanned and sent  
directlyto the PCyou designated on your network. The BrotherSmartUI  
will activate ScanSoft® TextBridge® and convert your original into text  
for viewing and editing from a word processing application on the  
designated PC.You can change the Scan configuration.  
(For Windows® 98/Me/2000: See Scan to OCR (Word Processor) on  
For Network Scanning the Brother Control Center (SmartUI)  
selections are used only for configuring the Scan button. You  
will not be able to initiate a network scan from the Brother  
Control Center (SmartUI).  
1
Place the original face up in the ADF, or face down on the  
scanner glass.  
2
3
Press  
(Scan).  
to select Scan  
Press  
to OCR.  
or  
or  
Scan to E-mail  
Scan to Image  
Scan to OCR  
Scan to File  
Select ▲▼ & Set  
Press Set.  
Press  
destination you want to send.  
4
to select a  
Press Set.  
If the LCD prompts you to enter a PIN Number, enter the 4-digit  
PIN Number for the destination PC on the control panel.  
Press Set.  
The MFC will start the scanning process.  
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Scan to File  
When you select Scan to File you can scan a black and white or color  
original and send it directly to a PC you designate on your network. The  
file will be saved in the folder and file format that you have configured in  
the Brother SmartUI on the designated PC. You can change the Scan  
configuration.  
(For Windows® 98/Me/2000: See Scan to File on page 14-8 to 14-9.)  
For Network Scanning the Brother Control Center (SmartUI)  
selections are used only for configuring the Scanbutton. You  
will not be able to initiate a network scan from the Brother  
Control Center (SmartUI).  
1
Place the original face up in the ADF, or face down on the  
scanner glass.  
2
3
Press  
(Scan).  
to select Scan  
Press  
to File.  
or  
or  
Scan to E-mail  
Scan to Image  
Scan to OCR  
Scan to File  
Select ▲▼ & Set  
Press Set.  
Press  
destination you want to send.  
4
to select a  
Press Set.  
If the LCD prompts you to entera PIN Number, enter the 4-digit  
PIN Number for the destination PC on the control panel.  
Press Set.  
The MFC will start the scanning process.  
Max. 25 clientscan be connected to one MFC on a Network. For  
example, if 30 clients try to connect at a time, 5 clients will not  
be shown on the LCD.  
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Brother Network PC-FAX  
software  
20  
To use the MFC as a Network PC-FAX, the NC-9100h Network  
board should be installed into the MFC (MFC-8820DN standard)and  
configured with TCP/IP and mail server settings if you use Scan to  
Enable Network PC-FAX  
To use the MFC for Network PC-FAX, see Using Brother PC-FAX  
The items described below are specific items relating to the  
Network version of PC-FAX software that is installed from the  
"Optional network applications" on the CD-ROM supplied with  
your MFC.  
Brother Network PC-FAXcan be configured through PC-FAX Setup,  
Sending tab.  
Sending setup  
In order to use the full functionality of Network PC-FAX it is strongly  
recommended that you enable the Network PC-FAX Setup option on  
the Sending tab Brother PC-FAX Setup.  
1
Access the Sending Tab from the PC-FAX dialog box by  
clicking  
.
OR—  
From the Start menu, select Al l programs, Brother, Brother  
MFL-Pro Suite, and then select PC-FAX Setup.  
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2
Check Enable box.  
This software can be used in a network environment and with a  
locally connected machine. It is important that when used in a  
network environment the Network PC Fax is set to enable.  
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Extra options in Address Book  
When the Enable Network PC-FAX option is selected, three  
additional options appear in the address book contact window.  
1
In the Address Book dialog box, click the  
member.  
icon to add a  
The Brother Address Book Member Setup dialog box will  
appear:  
2
3
4
In the Brother Address Book Member Setup dialog box,  
type the member's information.  
Name is required field. You can also enter an E-mail contact  
address and MFC address for the address book member.  
To send to this contact it is necessary to specify which is the  
preferred method of sending a document to this contact by  
checking the Fax, E-mail or MFC E-mail Address box next to  
the contact.  
Click the OK button to save the member's information.  
If you wish to send a document to this contact by more than one  
method you must create a second contact and select a different  
option, Fax, E-Mail or MFC Address.  
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Installing Network PC-FAX  
Insert the CD-ROM supplied with your Brother MFC, the installer  
screen will automatically start. From the installer screen select your  
model and language (if these options are present), then select  
Network Applications for (optional NC-9100h Print / Fax Server),  
then select Brother PC-FAX and follow the screen prompts. When  
prompted reboot your PC.  
Windows® 95/98/98SE and Me users  
It isnow necessary to install the Brother Network Print Software from  
the CD-ROM so you need to reinsert the CD-ROM. Select Network  
Applications for (optional NC-9100h Print / Fax Server), then select  
Network Print Software. Follow the screen prompts, you will  
prompted for the IP address of the NC-9100h. If in any doubt contact  
your Network Administrator.  
To check select Start, Settings and Printers  
Highlight the Brother PC-FAX driver from the list and right click the  
mouse button and select Properties then select the Ports tab.  
Select the “Print to Following Port” as illustrated above, if Brother  
LPR Port is listed for your MFC you can just specify for Brother  
NetworkFax to use thispreviously installed port. If you have multiple  
Brother LPR ports please ensure that you select the correct port  
address. If in any doubt please contact your Network Administrator.  
If the installer screen does not appear automatically select  
Start, Run and type X:/setup.exe  
(X:/ should be the drive letter of your CD ROM drive on your PC).  
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Using the Brother Network PC-FAX software  
The Brother Network PC-FAX feature allows you to use your PC to  
send any application or document file as a standard fax. You can  
create a file in any application on your PC, and then send it as a  
Network PC-FAX. You can even attach a cover page note. All you  
have to do is set up the receiving parties as Members or Groups in  
your PC-FAX Address Book or simply enter the destination address  
orfaxnumber into the User Interface. You can use the Address Book  
Search feature to quickly find members to send your fax.  
Please check Brother Solutions Center for the latest updates  
available for Brother Network PC-FAX. Visit  
http://solutions.brother.com/  
Quick Tips:  
Brother Network PC-FAX.  
1
Ensure that Network PC-FAX is set to “Enable” in the Sending  
BROTHER NETWORK PC-FAX SOFTWARE 20 - 5  
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2
3
To send an E-mailfrom Brother NetworkPC-FAX you can either  
enter the E-mail address in the To: field or in the display for  
Facsimile Style using the PC keyboard or select the member  
from the AddressBook. The member must have E-mail selected  
as the chosen destination for that member.  
To send an Internet Fax from Brother Network PC-FAX you can  
either enter the Internet Fax address in the To: field or in the  
display for Facsimile style using the PC keyboard or select the  
member from the Address Book. The member must have MFC  
Mail Address selected as the chosen destination for that  
member.  
4
To send a Network Fax simply select a member from the  
address book or enter the fax number into the User Interface  
with the PC keyboard. The member must have Fax selected as  
the chosen destination for that member.  
Sending a Network PC-Fax to an E-mail address or sending an  
Internet Fax requires SMTP/POP3 mail server support.  
Sending a Network PC-FAX from your Macintosh®  
application  
You can send a fax directly from your Macintosh® application using  
the following steps:  
For Mac OS 8.6-9.2 users  
1
2
Follow the steps on pages 46 and 47 in the Quick Setup Guide.  
Follow the steps on pages 18-15 and 18-16.  
For Mac OS X users  
1
2
Follw the steps on pages 48 and 49 in the Quick Setup Guide.  
Follow the steps on pages 18-17 to 18-20.  
20 - 6 BROTHER NETWORK PC-FAXSOFTWARE  
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Important information  
21  
Standard telephone and FCC Notices  
These notices are in effect on models sold and  
used only in the United States.  
When programming emergency numbers or making test calls to  
emergency numbers:  
Remain on the line and briefly explain to the dispatcher the  
reason for the call before hanging up.  
Perform these activities in the off-peak hours, such as early  
morning or late evening.  
This equipment complies with Part 68 of the FCC rules and the  
requirements adopted by the ACTA. On the backside of this  
equipment is a label that contains, among other information, a  
product identifier in the format US: AAAEQ##TXXXX. If requested,  
this number must be provided to the telephone company.  
You may safely connect this equipment to the telephone line by  
means of a standard modular jack, USOC RJ11C.  
A plug and jack used to connect this equipment to the premises  
wiring and telephone network must comply with the applicable FCC  
Part 68 rules and requirements adopted by the ACTA. A compliant  
telephone cord and modular plug is provided with this product. It is  
designed to be connected to a compatible modular jack that is also  
compliant. See installation instructions for details.  
The REN is used to determine the number of devices that may be  
connected to a telephone line. Excessive RENs on a telephone line  
may result in the devices not ringing in response to an incoming call.  
In most but not all areas, the sum of RENs should not exceed five  
(5.0). To be certain of the number of devices that may be connected  
to a line, as determined by the total RENs, contact the local  
telephone company. For products approved after July 23, 2001, the  
REN for this product is part of the product identifier that has the  
format US:AAAEQ##TXXXX.The digits represented by ## are the  
REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier  
products, the REN is separately shown on the label.  
IMPORTANT INFORMATION 21 - 1  
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If this equipment causes harm to the telephone network, the  
telephone company will notify you in advance that temporary  
discontinuance of service may be required. But if advance notice  
isn’t practical, the telephone company will notify the customer as  
soon as possible. Also, you will be advised of your right to file a  
complaint with the FCC if you believe it is necessary.  
The telephone company may make changes in its facilities,  
equipment, operations or procedures that could affect the operation  
of the equipment. If this happens the telephone company willprovide  
advance notice in order for you to make necessary modifications to  
maintain uninterrupted service.  
If trouble is experienced with this equipment, for repair or warranty  
information, please contact Brother Customer Service. (See Brother  
numbers on page i.) If the equipment is causing harm to the  
telephone network, the telephone company may request that you  
disconnect the equipment until the problem is resolved.  
Connection to party line service is subject to state tariffs. Contact the  
state public utility commission, public service commission or  
corporation commission for information.  
If your home has specially wired alarm equipment connected to the  
telephone line, ensure the installation of this equipment does not  
disable your alarm equipment. If you have questions about what will  
disable alarm equipment, call your telephone company or a qualified  
installer.  
If you are not able to solve a problem with your MFC, call Brother  
Customer Service. (See Brother numbers on page i.)  
WARNING  
For protection against the risk of electrical shock, always disconnect  
all cables from the walloutlet before servicing, modifying or installing  
the equipment.  
This equipment may not be used on coin service lines provided by  
the telephone company or connected to party lines.  
Brother cannot accept any financial or other responsibilities that may  
be the result of your use of this information, including direct, special  
or consequential damages. There are no warranties extended or  
granted by this document.  
21 - 2 IMPORTANT INFORMATION  
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WARNING  
This MFC has been certified to comply with FCC standards, which  
are applied to the USA only. A grounded plug should be plugged into  
a grounded AC outlet after checking the rating of the local power  
supply for the MFC to operate properly and safely.  
Federal Communications Commission (FCC)  
Declaration of Conformity (USA only)  
Responsible Party: Brother International Corporation  
100 Somerset Corporate Boulevard  
Bridgewater, NJ 08807-0911 USA  
TEL: (908) 704-1700  
declares, that the products  
Product Name: MFC-8420, MFC-8820D and MFC-8820DN  
comply with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) This device may not cause harmful  
interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits  
for a Class B digital device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment  
generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from  
that to which the receiver is connected.  
Call the dealer or an experienced radio/TV technician for help.  
IMPORTANT INFORMATION 21 - 3  
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Important  
Changes or modifications not expressly approved by Brother  
Industries, Ltd. could void the user’s authority to operate the  
equipment.  
Important – about the interface cable  
Ashielded interface cable should be used to ensure compliance with  
the limits for a Class B digital device.  
Industry Canada Compliance Statement  
(Canada only)  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme  
NMB-003 du Canada.  
International ENERGY STA R® Compliance Statement  
®
The purpose of the International ENERGY STAR Program is to  
promote the development and popularization of energy-efficient  
office equipment.  
®
As an ENE RG Y STA R Partner, Brother Industries, Ltd. hasdetermined  
®
that this product meets the ENE RG Y STAR guidelines for energy  
efficiency.  
Laser safety  
This equipment is certified as a Class I laser product under the U.S.  
Department of Health and Human Services (DHHS) Radiation  
Performance Standard according to the Radiation Control for Health  
and Safety Act of 1968. This means that the equipment does not  
produce hazardous laser radiation.  
21 - 4 IMPORTANT INFORMATION  
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Since radiation emitted inside the equipment is completely confined  
within protective housings and external covers, the laser beam  
cannot escape from the MFC during any phase of user operation.  
FDA regulations  
U.S. Food and Drug Administration (FDA) has implemented  
regulations for laser products manufactured on and after August 2,  
1976. Compliance is mandatory for products marketed in the United  
States. The following label on the back of the MFC indicates  
compliance with the FDA regulations and must be attached to laser  
products marketed in the United States.  
Manufactured:  
BROTHER CORP. (ASIA) LTD.  
BROTHER BUJI NAN LING FACTORY  
Gold Garden Industry, Nan Ling Village, Buji, Rong Gang,  
Shenzhen, China.  
This product complies with FDA radiation performance standards,  
21 CFR Subchapter J.  
WARNING  
Use of controls, adjustments or performance of procedures other  
than those specified in this manual may result in hazardous invisible  
radiation exposure.  
WARNING  
Changes or modifications not expressly approved by Brother  
Industries, Ltd. may void the user’s authority to operate the  
equipment.  
Internal laser radiation  
Max. Radiation Power  
Wave Length  
5 mW  
760 - 810 nm  
Laser Class  
Class IIIb (Accordance with 21 CFR  
Part 1040.10)  
IMPORTANT INFORMATION 21 - 5  
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Important safety instructions  
1
2
3
4
Read all of these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Switch off before cleaning. Do not use liquid or aerosol cleaners.  
Use a damp cloth for cleaning.  
5
6
Do not use this product near water.  
Do not place this product on an unstable cart, stand, or table.  
The product may fall, causing serious damage to the product.  
7
Slots and openings in the cabinet and the back or bottom are  
provided for ventilation; to ensure reliable operation of the  
product and to protect it from overheating, these openings must  
not be blocked or covered. The openings should never be  
blocked by placing the product on a bed, sofa, rug, or other  
similar surface. This product should never be placed near or  
over a radiator or heater. This product should never be placed  
in a built-in installation unless proper ventilation is provided.  
8
9
This product should be operated from the type of power source  
indicated on the label. If you are not sure of the type of power  
available, call your dealer or local power company.  
Use only the power cord supplied with this MFC.  
This product is equipped with a 3-wire grounded plug, a plug  
having a third (grounded) pin. This plug will only fit into a  
grounded power outlet. This isa safety feature. If you are unable  
to insert the plug into the outlet, call your electrician to replace  
your obsolete outlet. Do not defeat the purpose of the grounded  
plug.  
10 Do not allow anything to rest on the power cord. Do not place  
this product where people can walk on the cord.  
11 If an extension cord isused with this product, make sure that the  
total ampere ratings on the products plugged into the extension  
cord do not exceed the extension cord ampere rating. Also,  
make sure that the total of all products plugged into the wall  
outlet does not exceed 15 amperes (USA only).  
12 Do not place anything in front of the MFC that will block received  
faxes. Do not place anything in the path of received faxes.  
21 - 6 IMPORTANT INFORMATION  
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13 Wait until pages have exited the MFC before picking them up.  
14 Never push objects of any kind into this product through cabinet  
slots, since they may touch dangerous voltage points or short  
out parts resulting in the risk of fire or electric shock. Never spill  
liquid of any kind on the product. Do not attempt to service this  
product yourself because opening or removing covers may  
expose you to dangerous voltage points and other risks and  
may void your warranty. Refer all servicing to a Brother  
Authorized Service Center. For the location of your nearest  
Brother Authorized Service Center, please call In USA:  
1-800-284-4357 orIn Canada: 1-877-BROTHER. (See Brother  
15 Unplug this product from the wall outlet and refer servicing to  
Authorized Service Personnel under the following conditions:  
When the power cord is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are  
covered by the operating instructions. Improper adjustment  
of other controls may result in damage and will often require  
extensive work by a qualified technician to restore the  
product to normal operation.  
If the product has been dropped or the cabinet has been  
damaged.  
If the product exhibits a distinct change in performance,  
indicating a need for service.  
16 To protect your product against power surges, we recommend  
the use of a power protection device (Surge Protector).  
17 To reduce the risk of fire, electric shock and injury to persons,  
note the following:  
Do not use this product near appliances that use water, a  
swimming pool or in a wet basement.  
Do not use the MFC’s telephone during an electrical storm  
(there is the remote possibility of an electrical shock) or to  
report a gas leak in the vicinity of the leak.  
Use only the power cord indicated in this manual.  
IMPORTANT INFORMATION 21 - 7  
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Trademarks  
The Brother logo is a registered trademark of Brother Industries, Ltd.  
Brother is a registered trademark of Brother Industries, Ltd.  
Multi-Function Link is a registered trademark of Brother International  
Corporation.  
© Copyright 2003 Brother Industries, Ltd. All rights reserved.  
Windows, Microsoft and Windows NT are registered trademarks of  
Microsoft in the U.S. and other countries.  
Macintosh, QuickDraw, iMac and iBook are trademarksorregistered  
trademarks of Apple Computer, Inc.  
Postscript and Postscript Level 3 are registered trademarks or  
trademarks of Adobe Systems Incorporated.  
PaperPort and TextBridge are registered trademarks of ScanSoft, Inc.  
Presto! PageManager is a registered trademark of NewSoft  
Technology Corporation.  
Each company whose software title is mentioned in this manual has  
a Software License Agreement specific to its proprietary programs.  
All other brand and product names mentioned in this User’s  
Guide are registered trademarks of their respective companies.  
21 - 8 IMPORTANT INFORMATION  
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Troubleshooting androutine  
maintenance  
22  
Troubleshooting  
IMPORTANT  
For technical help, you must call the country where you bought the  
MFC. Calls must be made from within that country.  
Error messages  
As with any sophisticated office product, errors may occur. If this  
happens, your MFC identifies the problem and displays an error  
message. The most common error messages are shown below.  
You can correct most problems by yourself. If you need additional  
help, call the Brother fax back system (USA only).  
In USA only: 1-800-521-2846  
ERROR MESSAGES  
ERROR  
CAUSE  
ACTION  
MESSAGE  
Change Drum  
Soon  
The drum unit is near theend of its life.  
Use the drum unit until you havea  
print quality problem; then replace  
thedrum unit with a new one.  
The drum counter was not reset.  
1. Open thefront cover, and then  
press Clear/Back.  
2. Press 1 to reset.  
Check  
Original  
The originals were notinserted or fed  
properly, or original scanned from ADF was  
longer than about 36 inches (90cm).  
Check Paper  
Check Paper #1  
Check Paper #2  
The MFC is out of paper or paper is not  
properly loaded in the paper tray.  
Refill thepaper in the paper tray or  
MP tray.  
OR—  
Remove thepaper andload itagain.  
Check Paper MP Paper in theMP tray runs out.  
Reload paper. (SeeToload paper or  
other media inthe multi-purpose  
Check Paper  
Size  
Whenyouseethis error, thepaper in the paper Load theappropriate size paper or  
tray does not matchthe paper size you set in change the default setting. (See  
Menu, 1, 3.  
4-5.)  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 1  
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ERROR MESSAGES  
ERR OR  
CAUSE  
ACTION  
MESSAGE  
Check Scan  
Lock  
The scanner lock is locked.  
Release thescanner lock lever,and  
then press Stop/Exit.  
Comm. Error  
Poor phone line quality caused  
communication error.  
Try the call again. Ifproblem  
continues, call TelephoneCompany  
to check your phoneline.  
Connection  
Fail  
You tried to poll afax machine that is not in  
PolledWaiting mode.  
Verify theother partys polling setup.  
Cooling Down  
Wait For A  
While  
The temperature of the drum unit or toner  
cartridge is too hot. TheMFC will pause its  
current print job and go in  
You must wait 20 minutes for it to  
cool.  
to cooling down mode. During the cooling  
down mode, youwill hear the cooling fan  
runningwhile the display on the MFC shows  
CoolingDown, and  
Wait For A While.  
Cover Open  
PLS Close  
Cover  
The front cover was not completely closed.  
Closethe front cover for the drum  
uni t.  
Disconnected  
The other party or other partys fax machine  
terminated the call.  
Try totransmit or receive again.  
Set the duplex lever to the correct  
DX Lever  
Error  
The paper adjustment lever for duplex  
printing is not correctly set for the paper size. position.(See To use Automatic  
Duplexing for fax, copy and print  
Face Up Open  
Fuser Open  
The face-upoutput tray is open.  
The fuser cover is open.  
Pleaseclosetheface-upoutputtray.  
Please close the jam clear cover.  
MachineError  
XX  
MFC has a mechanical problem.  
Call Brother Customer Service and  
tell them theMachine Error number.  
In USA:  
1-800-284-4329  
In Canada: 1-877-BROTHER  
In Montreal: (514) 685-6464  
22 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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ERROR MESSAGES  
ERROR  
CAUSE  
ACTION  
MESSAGE  
Out Of Memory You cant storedata in the memory.  
(Fax sending in process)  
PressStop and waituntil the other  
operations in progress finish and  
then try again.  
OR—  
Clear the data inthe memory. (See  
10-5.)  
(Copy operation in process)  
PressStop and waituntil the other  
operations in process finish and  
then try again.  
OR—  
Clear the data inthe memory. (See  
10-5.)  
OR—  
Add an optional memory. (See  
(Printing operation in process)  
Reduce print resolution. (SeePr int  
OR—  
Clear the data inthe memory. (See  
10-5.)  
OR—  
Add an optional memory. (See  
No  
The number you dialeddoes notanswer or is Verify the number and try again.  
Response/Busy busy.  
Not  
Registered  
You tried toaccess a One-Touch or  
Speed-Dial number that is not programmed.  
SetuptheOne-TouchorSpeed-Dial  
Pls Open  
Cover  
A page,pieceof paper or paper clip, etc.may Open thefront cover. Ifyouseeany  
be jammed inside the MFC.  
jammed paper or other item, gently  
pull it out, thenclose thefront cover.  
If the error message remains,open  
and close the front cover again.  
If the MFC cannot reset itselfand  
returntothedateand timeprompt,it  
will display Machine Error XX.  
Please call Brother Customer  
Serviceand tell them the Machine  
Error number:  
In USA:  
1-800-284-4329  
In Canada: 1-877-BROTHER  
In Montreal: (514) 685-6464  
No DX Tray  
You triedto make duplex printing with duplex Install theduplex tray correctly.(See  
cover open.  
Paper is jammed in the duplex tray  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 3  
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ERROR MESSAGES  
ERR OR  
CAUSE  
ACTION  
MESSAGE  
Paper Jam  
The paper is jammed in the MFC.  
Paper is jammed in the duplex tray  
Toner Empty  
Toner cartridgeis not installed.  
Reinstall the toner cartridge.  
OR—  
OR—  
Toner is usedup and printing is not possible. Replace the toner cartridge with a  
Toner Low  
If the LCD shows Toner Low, you can still  
print.  
Order a new toner cartridge now.  
But the toner is depleted andthe MFC is  
telling you that the toner will soonrunout.  
Original jams  
Based upon where the original is jammed, follow the appropriate set  
of instructions to remove it.  
Original is jammed in the top of the ADF unit.  
1
Take out any paper from  
the ADF that is not  
jammed.  
2
3
Lift the ADF cover.  
Pull the jammed original  
out to the right.  
4
5
Close the ADF cover.  
Press Stop/Exit.  
22 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Original is jammed inside the ADF unit.  
1
Take out anypaper from  
the ADF that is not  
jammed.  
2
3
Lift the document cover.  
Pull the jammed original  
out to the right.  
4
5
Close the document  
cover.  
Press Stop/Exit.  
OR—  
1
2
3
Take the ADF support out of the ADF unit.  
Pull the jammed original out to the right.  
Press Stop/Exit.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 5  
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Paper jams  
To clear paper jams, please follow the steps in this section.  
WARNING  
After you have just used the MFC, some parts inside the MFC are  
extremely hot. When you open the front cover or back output tray of  
the MFC, never touch the shaded parts shown in the following  
diagram.  
HOT!  
HOT!  
Front view  
Back view  
Clear the jammed paper as follows.  
If the jammed paper is removed completely by using the information  
in the following steps, you can install the paper tray first, and then  
close the front cover and the MFC will resume printing automatically.  
If a paper jam occurs when using the optionallower tray unit,  
check for correct installation of the upper paper tray.  
Always remove all paper from the paper tray and straighten  
the stack when you add new paper. This helps prevent  
multiple sheets of paper from feeding through the MFC at  
one time and reduces paper jams.  
22 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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1
2
Pull the paper tray completely out of the MFC.  
Pull the jammed paper up and out of the MFC.  
3
4
Press the cover release button and then open the front cover.  
Pull out the drum unit assembly. Pull the jammed paper up and  
out of the MFC. If you cannot remove the drum unit assembly  
easily at this time, do not use extra force. Instead, pull the edge  
of the jammed paper from the paper tray.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 7  
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WARNING  
To prevent damage to the MFC caused by static electricity, do not  
touch the electrodes shown in the following diagram.  
5
Open the back output tray. Pull the jammed paper out of the  
fuser unit. If the paper jam can be cleared, go to Step 7.  
If you have to pull the paper toward the back of the MFC, the  
fuser may get dirty with toner powder and it may scatter on the  
next printouts. Print a few copies of the test page until the  
scattering of toner stops.  
22 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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WARNING  
After you have just used the MFC, some internal parts of the MFC  
are extremely HOT!Wait for the MFC to cool down before you touch  
the internal parts of the MFC.  
HOT!  
Back view  
6
Open the jam clear cover (fuser cover). Pull the jammed paper  
out of the fuser unit.  
Jam Clear Cover  
(Fuser Cover)  
7
Close the jam clear cover. Close the back output tray.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 9  
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8
9
Push the lock lever down and take the toner cartridge out of the  
drum unit assembly. Take out the jammed paper if there is any  
inside the drum unit.  
Put the drum unit assembly back in the MFC.  
10 Put the paper tray in the MFC.  
11 Close the front cover.  
22 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Paper is jammed in the duplex tray (For MFC-8820D and  
MFC-8820DN)  
1
2
3
Pull the duplex tray and paper tray out of the MFC.  
Pull the jammed paper out of the MFC.  
Put the duplex tray and paper tray back into the MFC.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 11  
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The Jam Duplexmessage appears if you remove a sheet  
of paper from the Face Down Output Tray after only one side  
has printed.  
If the Paper Adjustment Lever for Duplex Printing is not set  
correctly for the paper size, paper jams may occur and the  
printing will be out of position on the page. (See To use  
22 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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If you are having difficulty with your MFC  
If you think there is a problem with the way your faxes look, make a  
copy first. If the copy looks good, the problem is probably not your  
MFC. Check the chart below and follow the troubleshooting tips.  
DIFFICULTY  
SUGGESTIONS  
Printing or Receiving Faxes  
Condensed print and  
horizontal streaks or the top  
and bottom of sentences are  
cut off.  
If your copy looks good, youprobably had abadconnection,withstatic or  
interferenceonthetelephoneline.Ifthecopy looks bad, cleanthescanner  
area. If thereis still problem,call Brother Customer Serviceat  
1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514)  
685-6464 (in Montreal).  
Poor quality print.  
Vertical black lines when  
receiving.  
Sometimes you may see vertical streaks/black lines on thefaxes you  
receive.Your MFC’s primary corona wirefor printingmay bedirty,or the  
sending party’s fax scanner may bedirty.Clean your primary corona  
w ire (See Cleaningthe drum unit on page22-27),or ask the sender to  
make acopy to see ifthe problem is with the sending machine. Try  
receivingfrom another fax machine. If the problem continues, call  
Brother Customer Service at  
1-800-284-4329 (In USA), 1-877-BROTHER (In Canada) or  
(514) 685-6464 (In Montreal).  
Horizontal streaks; lines are  
missing.  
You may get a fax withhorizontal streaks or with missinglines. Usually  
this is caused by a poor telephoneconnection. Ask theother party to  
send the fax again.  
Receivedfaxes appear as split If the received datais divided and printed ontwo pages or if you get an  
or blank pages.  
additional blank page, your Paper Sizesettingmaynot becorrect for the  
paper you are using (See Typeand sizeof paper on page 2-1).Make  
sure that auto reduction function setting is turned on. (See Printing a  
Phone Line or Connections  
Dialing does notwork  
Check for a dial tone.ChangeTone/Pulsesetting. (See Setting Tone  
cord connections.Check power cordconnection. Send amanual faxby  
pressingHook,or byliftingtheexternal handset and dialingthenumber.  
Waitto hear fax receiving tones before pressingStart.  
TheMFC does not answer  
when called.  
MakesuretheMFC is inthe correctreceiving mode foryour setup.(See  
Basic sending operations on page 6-6.) Check for a dial tone. If  
possible, call your MFC to hear it answer. Ifthere is still no answer,  
check thetelephoneline cord connection. Ifthereis noringingwhen you  
call your MFC,ask your telephonecompany to check theline.  
Sending Faxes  
Poor sending quality.  
Try changingyour resolutiontoFine orS.Fine.Makea copy tocheck  
your MFC’s scanner operation. If copy quality is not good, cleanthe  
Transmission Verification  
Report says ‘RESULT:NG’ or  
‘RESULT:ERROR.  
There is probably temporary noise or static onthe line. Try sending the  
fax again.If you send aPC FAX messageand get ‘RESULT:NG’ or, on  
the Transmission VerificationReport, your MFC may be outofmemory.  
To gain extra memory, you can turn offFax Storage(See Setting Fax  
Storageon page 8-3),print fax messages inmemory (See Polling on  
page 5-9) or cancel a DelayedFax or Polling Job (SeeCancelinga job  
whilescanning the original on page 6-11). Iftheproblem continues, ask  
the telephone company to check your phone line.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 13  
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DIFFICULTY  
SUGGESTIONS  
Vertical black lines when  
sending.  
If the copy you made shows the same problem, your scanner is dirty.  
Handling Incoming Calls  
MFC ‘Hears’ Voice as CNG  
Tone.  
If your MFC is set to Easy ReceiveON, it is more sensitive to sounds.  
Your MFC may mistakenly interpret certain voices or music on the line  
as a calling fax machineand respond withfax receiving tones.  
Deactivate thefax by pressing Stop/Exit.Try avoidingthis problem by  
turning Easy Receiveto OFF.(See Easy Receive onpage 5-4.)  
Sendinga Fax Call to the  
MFC.  
If you answered at the MFC, press St art and hang up immediately.If  
you answered on an external or extensionphone, press your Fax  
Receive Code (default settingis ( 51). Whenyour MFC answers,  
hang up.  
Custom features on a single  
line.  
If you have Call Waiting, Call Waiting/Caller ID,Caller ID,RingMaster,  
Voice Mail, an answeringmachine, analarm system or other custom  
feature on a single phone linewith your MFC, it may create a problem  
sending or receiving fax data.  
For Example: Your Brother MFC handles the Caller ID subscriber  
services. However, if yousubscribe to Call Waiting or someother  
custom service andits signal comes through theline while your MFC is  
sending or receivingafax,the signal cantemporarily interruptor disrupt  
thefaxdata. Brother’s ECMfeatureshouldhelpovercomethis problem.  
This condition is related to the telephone system industry and is  
common to all devices thatsend and receive information on a single,  
shared line with custom features. If avoiding aslight interruption is  
crucial to your business, a separate linewith no custom features is  
recommended.  
Menu Setting Difficulties  
The MFC beeps whenyou try Make surethat MFC is inFax mode. If the Fax  
key is not  
to access the Setup Receive  
andSetup Send menus.  
illuminated, press it toturn onFax mode.SetupReceivesetting(Menu,  
2, 1) andSetup Send setting(Men u, 2, 2) are available only when the  
MFC is in F ax mode.  
Copy Quality Difficulties  
Vertical streaks appear in  
copies.  
Sometimes you may see vertical streaks on your copies. Either the  
scanner or theprimary coronawirefor printingis dirty. Cleanthem both.  
22 - 14 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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DIFFICULTY  
SUGGESTIONS  
Printer Difficulties  
TheMFC does not print.  
Check the following:  
• The MFC is pluggedin andthe power switchturned On. (See the  
Quick Setup Guide on page7.)  
• The toner cartridge and drum unit are installed properly. (See  
• The interface cable is securely connected betweenthe MFC and  
computer. (See the Quick Setup Guide.)  
• Check to see if LCD is showing an error message. (SeeError  
TheMFC prints unexpectedly Reset theMFC or turn it off and then on again. Check the primary  
or it prints garbage.  
settings inyour application softwareto makesureitis setuptoworkwith  
your MFC.  
TheMFC prints first couple of Your computer is not recognizing the printer’s input buffer full signal.  
pages correctly, then some  
pages have text missing.  
Please make sureto connect the MFC cable correctly.  
TheMFC cannotprint full  
pages of a document.  
Out Of Memorymessage  
occurs.  
Reduce the printing resolution. Reduce the complexity of your  
document and try again.Reducethe graphic quality or the number of  
font sizes within your application software.  
My headers or footers appear Most laser printers have a restricted areathat will not accept print.  
when I view my document on  
the screen but donot appear  
when I print them.  
Usually thesearethe first two lines and last two lines, leaves 62  
printable lines.Adjust the top and bottom margins in your documentto  
allow for this.  
Scanning Difficulties  
TWAIN errors appear while  
scanning.  
Makesure theBrother TWAIN driver is selected as the primary source.  
In PaperPort , click Scan in the File menu and select the Brother  
TWAIN driver.  
®
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 15  
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DIFFICULTY  
SUGGESTIONS  
Software Difficulties  
Cannot perform2in1 or4in1 Check that the paper size setting in the application and in the printer  
printing.  
driver are the same.  
Cannot print whenusing  
Adobe Illustrator.  
Try to reduce the print resolution.  
When using ATM fonts, some Ifyou areusingWindows® 95/98/98SE/Me,select ‘Printer Settings’ from  
characters aremissing or theStart’ menu. Select the properties ofthe ‘Brother MFC-8420or  
somecharacters areprintedin MFC-8820D (USB) Printer’. Click ‘Spool Setting’ on the ‘Details’ tab.  
their place.  
Select RAWfrom ‘Spool Data Format.’  
“Unable to write toLPT1” or  
“LPT1 already in use” Error  
Message appears.  
1.Make surethe MFC is on (plugged into the AC power outlet and  
turned the power switch on) and that it is connecteddirectly tothe  
computer using the bundled IEEE-1284 bi-directional parallel cable.  
The cable must not go through another peripheral device(suchas a  
Zip Drive, External CD-ROM Drive, or Switch box).  
2.Make surethe MFC is not displaying an error message on the LCD  
Display.  
“MFC is Busy” Error Message  
appears.  
3.Make sureno other device drivers,which also communicate through  
the parallel port, are running automatically when you boot up the  
computer (such as, drivers for Zip Drives, External CD-ROM Drive,  
etc.) Suggested areas to check: (Load=, Run=commandlines in the  
win.ini file or the Setup Group)  
4.Check withyoucomputer manufacturerto confirmthatthecomputer’s  
parallel port settings in theBIOS are set to support a bi-directional  
machine; i.e.(Parallel Port Mode – ECP)  
'MFC Connect Failure'  
IftheMFC is not connectedto your PC andyouhave loadedtheBrother  
software, thePC will show 'MFCConnect Failure' eachtimeyou restart  
Windows®.Youcan ignorethis message or youcan turnitoffas follows.  
Double-click "\tool\WarnOFF.REG" from the supplied CD-ROM.  
TheScankey ontheMFC's control panel will notwork unless yourestart  
your PC withthe MFC connected. Toturn it back on, Double-click  
"\tool\WarnON.REG" from the supplied CD-ROM.  
Paper Handling Difficulties  
TheMFC does not load paper. Check to see if the Check Paperor Paper Jammessageappears on  
The LCD shows Check  
Paperor Paper Jam.  
the LCD. If it is empty, load anew stack of paper into the paper tray. If  
there is paper in the paper tray, make sureit is straight. Ifthe paper is  
curled, you shouldstraighten it.Sometimes it is helpful to removethe  
paper,turn the stack overand put it back intothe paper tray.Reducethe  
amount of paper in the paper tray, and then try again. Check that the  
manual feed mode or MP tray or MP modeis not selectedin the printer  
driver.  
The MFCdoes not feedpaper Reinsert thepaper firmly, load one sheet at a time. Make sure that  
from themanual feed tray.  
manual feed mode or MP mode is selected in the printer driver.  
How can I load envelopes?  
You canload envelopes from the manual feed or MP tray.Your  
application software must be set up to print the envelope size you are  
using.This is usually doneinthePageSetupor Document Setupmenu  
of your software.Refer to your software applicationmanual.  
What paper can I use?  
You can use plainpaper, envelopes, transparencies and labels that are  
made for laser machines. (For informationon paper you canuse, see  
How can I clear paper jams?  
22 - 16 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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DIFFICULTY  
SUGGESTIONS  
Print Quality Difficulties  
Printed pages are curled.  
Thin or thick paper below the standard can cause this problem. Make  
sure you select thePaper Type thatsuits the media type you use. (See  
Printed pages are smeared.  
ThePaper Type setting may beincorrect for the type ofprint mediayou  
are using—OR—The print media may be too thick or have a rough  
Printouts are too light.  
SetToner Save modeto offintheAdvance tabin theprinter driver.(See  
Network Difficulties  
I cannot print over the Network Make sure that your MFC is powered on and is On Line and in Ready  
mode.Press theTestswitch. Thenthe current settings of theNC-9100h  
areprinted.Verify thatthe cablingand Network connections are good. If  
possible, try connecting theMFC to adifferentport on your hubusing a  
differentcable. Check to see if thereis any LED activity. The NC-9100h  
has a twocolor LED for diagnosing problems.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 17  
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Improving the print quality  
This section provides information on the following topics:  
Examplesof poor print  
quality  
Recommendation  
Check the printer’s environment. Conditions such as humidity, high  
temperatures, andso on may cause this print fault. (See Choosing a  
If the wholepage is too light, Toner Save modemay be on. Turn off  
Toner Save mode in the printer Properties tab of the driver.  
OR —  
If your MFC is not connected to a computer, turnoff Toner Save mode  
in the MFC itself. (See Toner Save on page 4-9.)  
Try installing a new toner cartridge. (See Replacing the toner cartridge  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
Faint  
Try installing a new drum unit. (See Replacing the drum unit on page  
22-34.)  
Make surethat you usepaper that meets therecommended  
specifications. (See About paper on page 2-1.)  
Check the printers environment - high temperatures and high humidity  
can increasethe amount of background shading. (SeeChoosing a  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
22-28.)  
Gray background  
Use a new drum unit. (SeeReplacingthe drum unit on page22-34.)  
Makesureyouusepaper that meets ourspecifications. Rough-surfaced  
paper or thick print media may causethis problem.  
Make surethat you choose the appropriate media type in the printer  
Try usinga new drum unit. (SeeReplacing thedrum unit on page  
22-34.)  
Gho st  
Make surethat you usepaper that meets our specifications.  
Rough-surfacedpaper may cause the problem. (SeeAbout paper on  
Thedrum unitmay bedamaged. Put ina new drumunit.(SeeReplacing  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
Toner specks  
Hollow print  
All black  
Makesure that you usepaper that meets our specifications. (See About  
Choose Thick paper modein theprinter driver, or use thinner paper  
thanyou are currently using.  
Check the printer’s environmentbecause conditions such as high  
humidity can cause hollow print. (SeeChoosing a locationon page ix.)  
You may clear the problem by cleaning the primary corona wire inside  
thedrum unit by sliding the blue tab. Make sureyoureturnthe blue tab  
to the home position (). (See Cleaning the drum unit on page22-27.)  
Thedrum unitmay bedamaged. Put ina new drumunit.(SeeReplacing  
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Examples of poor print  
quality  
R ecommendation  
If theproblem is not solvedafter printingafew pages,thedrumunit may  
have glue from label stock on the OPC drum surface.  
94 mm  
(3.7 in.)  
94 mm  
(3.7 in.)  
Clean thedrum unitas follows:  
1 Position theprint sample infront of the drum unit,and find the exact  
position of thepoor print.  
White Spots on black text  
and graphics at 94 mm  
(3.7 in.) intervals  
94 mm  
(3.7 in.)  
94 mm  
(3.7 in.)  
Black Spots at 94 mm  
(3.7 in.) intervals  
2 Turn the drum unit gear by hand while looking atthe surface of the  
OPC drum.  
Do nottouch the photosensitive drum with your fingers.  
Photosensitive drum  
3 When you have locatedthe mark on the drum thatmatches the print  
sample,wipe thesurface of the OPC drum with a cotton swab until  
the dust or paper powder onthe surface comes off.  
Do nottry to clean the surface of the photosensitivedrum with a  
sharp object, such as a ball-point pen, andso on.  
Thedrumunitmay be damaged.Putinanew drumunit.(See Replacing  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 19  
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Examplesof poor print  
quality  
Recommendation  
Thedrum unitmay bedamaged. Put ina new drumunit.(SeeReplacing  
Makesure that you usepaper that meets our specifications. (See About  
If you use label sheets for laser printers, the gluefrom the sheets may  
sometimes stick to the OPC drum surface. Clean thedrum unit. (See  
Donot use paper that has clips or staples because they will scratchthe  
surface ofthe drum.  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
Black toner marks across  
the page  
Ifthe unpacked drum unitis in direct sunlight or room light,the unit may  
be damaged.  
Make surethat you usepaper that meets our specifications. A rough  
surfaced paper or thick print mediacan cause the problem.  
Make surethat you select the appropriatemedia typein theprinter  
driver.  
Theproblem may disappear by itself.Try printingmultiplepages toclear  
this problem, especially if theprinter has not beenusedfor alongtime.  
Thedrum unitmay bedamaged. Put ina new drumunit.(SeeReplacing  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
White lines across the page  
Clean the inside of the printer and the primary corona wire in the drum  
Thedrum unitmay bedamaged. Put ina new drumunit.(SeeReplacing  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
Lines across the page  
Clean the primary corona wire of thedrum unit.  
Make sure theprimary coronawire cleaner is at thehomeposition().  
Thedrumunitmay bedamaged.Install anewdrumunit.(SeeReplacing  
Thetoner cartridgemay bedamaged. Put in anewtoner cartridge.(See  
pieceof paper is not inside the printer covering the scanner window.  
The fixing unit may be smudged. Call Customer Service.  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
Black lines down the page  
Printed pages have toner  
stains down the page.  
You may clear the problem by wipingthe scanner window witha soft  
Thetoner cartridgemay bedamaged. Put in anewtoner cartridge.(See  
ABCDEFGH  
abcdefghijk  
ABCD  
abcde  
01234  
White lines down the page  
Makesure the paper or otherprint mediais loadedproperly inthepaper  
tray and thatthe guides arenot too tight or tooloose against the paper  
stack.  
Set the paper guides correctly.  
If you are using the manual feed tray (or the multi-purpose tray).(See  
H
G
F
E
f
D
C
c
B
A
a
k
j
i
hD  
g
eC  
d
b B  
A
e
4
d
3
c
2
b
1
a
0
Pageskewed  
The paper tray may be too full.  
Check the paper type and quality. (SeeAbout paper on page 2-1.)  
Check the paper type andquality. High temperatures andhigh humidity  
will cause paper to curl.  
If you don’t use the printer very often, the paper may have been in the  
paper tray too long. Turn over thestack of paper inthe paper tray.Also,  
try fanningthe paper stack andthenrotating thepaper 180° inthepaper  
tray.  
Try printing usingthe straight-through output path. (SeeHow to load  
Curl or wave  
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Examples of poor print  
quality  
R ecommendation  
Make sure that paper is loadedproperly.  
Check the paper type andquality. (See Aboutpaper on page2-1.)  
Try printingusing the straight-through output path.(See How to load  
Turn over the stack of paper in the tray or try rotatingthe paper 180° in  
the input tray.  
B
DEFGH  
abc efghijk  
A
bcde  
1
C D  
3 4  
Wrinkles or creases  
The drum unit is a consumable item and it is necessary to  
replace it periodically.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 21  
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Packing and shipping the MFC  
Whenever you transport the MFC, use the packing materials that  
came with your machine. If you do not pack the MFC correctly, you  
may void your warranty.  
1
2
3
Turn the MFC power switch off.  
Unplug the MFC from the telephone wall jack.  
Unplug the MFC from the AC outlet.  
Lock the Scanner Lock  
4
Push the Scanner Lock Lever down to lock the scanner. This  
lever is located on the left of the scanner glass.  
Scanner Lock Lever  
Caution  
Damage caused to your MFC by failure to lock the scanner  
before moving and shipping may void your warranty.  
5
Open the front cover.  
22 - 22 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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6
7
Remove the drum unit and toner cartridge assembly. Leave the  
toner cartridge installed in the drum unit.  
Place the drum unit and toner  
cartridge assembly into the plastic bag  
and seal the bag.  
8
9
Close the front cover. Fold down the face-down output tray flap.  
Remove the telephone line cord.  
Wrap the MFC in the plastic bag  
and place it in the original carton  
with the original packing material.  
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10 Pack the drum unit and toner cartridge assembly, telephone line  
cord, AC cord and printed materials in the original carton as  
shown below:  
If you are returning the MFC to Brother as part of the Exchange  
Service, pack onlythe MFC. Keep all separate parts to use with  
your ‘Exchange’ machine.  
11 Close the carton and tape it shut.  
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Routine maintenance  
Cleaning the scanner  
Turn the MFC power switch off and lift the document cover. Clean the  
scanner glass and glass strip with dry cloth and the white film with  
isopropyl alcohol on a lint free cloth.  
White Film  
Glass strip  
Document Cover  
White film  
If the screen still displays a scanner error, call Brother Customer  
Service for assistance at 1-800-284-4329 (in USA),  
1-877-BROTHER (in Canada), or (514) 685-6464 (in Montreal).  
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Cleaning the printer  
Caution  
Do not use isopropyl alcohol to remove dirt from the control  
panel. It may crack the panel.  
Do not use isopropyl alcohol to clean the laser scanner window.  
Do not touch the scanner window with your finger.  
The drum unit contains toner, so handle it carefully. If toner  
scatters and your hands or clothes get dirty, immediately wipe or  
wash it off with cold water.  
1
2
Turn the MFC power switch off and open the front cover.  
Remove the drum unit and toner cartridge assembly.  
WARNING  
Just after you have used the MFC, some internal parts of the  
machine are extremely HOT! When you open the front cover of the  
MFC, never touch the shaded parts shown in the diagram below.  
HOT!  
Front view  
3
Gently clean the scanner window by wiping it with a clean soft  
dry cloth. Do not use isoproply alcohol.  
Laser Scanner  
Window  
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Cleaning the drum unit  
We recommend placing the drum unit and toner cartridge assembly  
on a cloth or large disposable paper to avoid spilling and scattering  
toner.  
1
Clean the primary corona wire inside the drum unit by gently  
sliding the blue tab from right to left several times.  
2
Return the blue tab and snap it into the Home position ().  
Tab  
Home Position()  
Corona Wire  
Caution  
If the blue tab is not at Home position (), printed pages may have  
vertical stripes.  
3
Reinstall the drum unit and toner cartridge assembly into the  
MFC.  
4
5
Close the front cover.  
Plug in the power cord first, then the telephone cord.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 27  
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Replacing the toner cartridge  
The MFC can print up to 6,500 pages using a high yield toner  
cartridge. When the toner cartridge is running low, the LCD shows  
Toner Low. The MFC is supplied with a standard toner cartridge  
that must be replaced after approximately 3,300 pages. Actual page  
count will vary depending on your average type of original (i.e.,  
standard letter, detailed graphics).  
It is a good idea to keep a new toner cartridge ready for use  
when you see the Toner Lowwarning.  
Discard the used toner cartridge according to local regulations,  
keeping it separate from domestic waste. Be sure to seal the toner  
cartridge tightly so toner powder does not spill out of the cartridge. If  
you have questions, call your local waste disposal office.  
We recommend that you clean the MFC when you replace the toner  
cartridge.  
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How to replace the toner cartridge  
WARNING  
Just after you use the MFC, some internal parts of the machine will  
be extremely HOT! So, never touch the shaded parts shown in the  
illustration.  
HOT!  
1
Open the front cover and pull out the drum unit.  
Caution  
Place the drum unit on a drop cloth or large piece of disposable  
paper to avoid spilling and scattering the toner.  
To prevent damage to the MFC from static electricity, do not  
touch the electrodes shown below.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 29  
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2
Hold down the lock lever on the right and pull the toner cartridge  
out of the drum unit.  
Lock Lever  
Caution  
Handle the toner cartridge carefully. If toner scatters on your hands  
or clothes, immediately wipe it off or wash it with cold water.  
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3
Unpack the new toner cartridge. Place the used toner cartridge  
into the aluminum bag and discard it according to local  
regulations.  
Caution  
Wait to unpack the toner cartridge until immediately before you  
install it in the MFC. If a toner cartridge is left unpacked for a long  
period of time, the toner life is shortened.  
Brother strongly recommends that you do not refill the toner  
cartridge provided with your MFC. We also strongly recommend  
that you continue to use only Genuine Brother Brand  
replacement toner cartridges (TN-530 or TN-560). Using or  
attempting to use potentially incompatible toner and/or toner  
cartridges in your MFC may cause damage to the machine itself  
and/or it may result in unsatisfactory print quality. Our warranty  
coverage does not apply to any problem that was caused by the  
use of unauthorized third party toner and toner cartridges. To  
protect your investment and guarantee your print quality please  
continue to replace consumed toner cartridgeswith only Genuine  
Brother Branded Supplies.  
4
Gently rock the toner cartridge from side to side five or six times  
to distribute the toner evenly inside the cartridge.  
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5
6
Remove the protective cover.  
Insert the new toner cartridge in the drum unit until it clicks into  
place. If you put it in properly, the lock lever will lift automatically.  
Drum Unit  
Toner Cartridge  
7
Clean the primary corona wire inside the drum unit by gently  
sliding the blue tab from right to left several times. Return the  
blue tab to the Home position () before reinstalling the drum  
unit and toner cartridge assembly.  
Tab  
Home Position()  
Corona Wire  
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8
Reinstall the drum unit and toner cartridge assembly and close  
the front cover.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 33  
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Replacing the drum unit  
The MFC uses a drum unit to create print images on paper. If the  
LCD shows Change Drum Soon, the drum unit is near the end of  
its life and it is time to purchase a new one.  
Even if the LCD shows Change Drum Soon, you may be able to  
continue printing without having to replace the drum unit for a while.  
However, if there is a noticeable deterioration in the output print  
quality (even before Change Drum Soonappears), then the drum  
unit should be replaced. You should clean the MFC when you  
replace the drum unit. (See Cleaning the drum unit on page 22-27.)  
Caution  
When removing the drum unit, handle it carefully because it contains  
toner. If toner scatters and your hands or clothes get dirty,  
immediately wipe or wash with cold water.  
The drum unit is a consumable item, and it is necessary to  
replace it periodically. There are many factors that determine  
the actual drum life, such as temperature, humidity, type of  
paper and how much toner you use for the number of pages per  
print job. The estimated drum life is up to 20,000 pages. The  
actual number of pages your drum will print may be significantly  
less than these estimates. Because we have no control over the  
many factors that determine the actual drum life, we cannot  
guarantee a minimum number of pages that will be printed by  
your drum.  
WARNING  
Just after you have used the MFC, some internal parts of the MFC  
are extremely HOT! So please be careful.  
HOT!  
22 - 34 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Follow these steps to replace the drum unit:  
1
2
Press the cover release button and then open the front cover.  
Remove the old drum unit and toner cartridge assembly. Place  
it on a drop cloth or disposable paper to avoid scattering toner.  
Caution  
To prevent damage to the printer from static electricity, do not touch  
the electrodes shown below.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 35  
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3
Hold down the lock lever on the right and pull the toner cartridge  
22-28.)  
Lock Lever  
Discard the used drum unit according to local regulations,  
keeping it separate from domestic waste. Be sure to seal the  
drum unit tightly so toner powder does not spill out of the unit. If  
you have questions, call your local waste disposal office.  
4
5
Wait to unpack the new drum unit until immediately before  
installing it. Place the old drum unit into the plastic bag and  
discard it according to local regulations.  
Reinstall the toner cartridge into the new drum unit. (See  
6
7
8
Reinstall the new drum unit, keeping the front cover open.  
Press Clear/Back.  
Press 1 and when the LCD shows  
Replace Drum  
Accepted, and close the front  
1.Yes  
2.No  
cover.  
Select ▲▼ & Set  
Caution  
If toner scatters and your hands or clothes get dirty, immediately  
wipe off or wash with cold water.  
22 - 36 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Checking the drum life  
You can see the percentage of the drum’s life that remains available.  
1
2
Press Menu, 2, 0, 2.  
20.Miscellaneous  
2.Drum Life  
For five seconds, the LCD shows  
the available percentage of drum  
life.  
Remaining:100%  
Even if the remaining drum life is 0%, you may continue to use  
the drum unit until you have a print quality problem.  
Page Counter  
You can see number of total pages, copy pages, print pages and  
List/Fax (total fax print + total list print) pages that your MFC has  
printed.  
1
2
Press Menu, 2, 0, 3.  
The LCD shows number of pages  
for Totaland Copy.  
20.Miscellaneous  
3.Page Counter  
Total :123456  
Copy  
:120002  
Press  
to see Printand  
List/Fax.  
3
Press Stop/Exit.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 37  
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Optional accessories  
23  
Memory board  
The memoryboard is installed on the main controller board inside the  
MFC. When you add the optional memory board, it increases the  
performance for both copier and printer operations.  
Model Name  
Optional Memory  
MFC-8420 (32 MB Standard Memory)  
32MB TECHWORKS 12457-0001  
MFC-8820D (32 MB Standard Memory) 64MB TECHWORKS 12458-0001  
MFC-8820DN (32 MB Standard Memory) 128MB TECHWORKS 12459-0001  
In general, the DIMM must have the following specifications:  
Type:  
100 pin and 32 bit output  
2 or 3  
CAS Lantency:  
Clock Frequency:  
Capacity:  
100MHz or more  
32, 64, 128MB  
35mm (1.4 inches) or less  
NONE  
Height:  
Parity:  
DRAM Type:  
SDRAM 4 Bank  
Some DIMMs might not work with this MFC. For the latest  
information from Brother visit:  
http://solutions.brother.com  
OPTIONAL ACCESSORIES 23 - 1  
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Installing the optional memory board  
WARNING  
DO NOT touch the surface of the main board within 15 minutes  
after turning off the power.  
Before installing the optional memory board, make sure there are  
no faxes in the memory.  
1
Disconnect the telephone line cord, turn the MFC power switch  
off, unplug the MFC power cord from the AC outlet, and then  
disconnect the interface cable.  
WARNING  
Turn the MFC power switch off, before installing (or removing) the  
memory board.  
2
3
Remove the side cover. Loosen the two screws, and then  
remove the metal shield plate.  
Unpack the DIMM and hold it by the edges.  
23 - 2 OPTIONAL ACCESSORIES  
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WARNING  
DIMM boards can be damaged by even a small amount of static  
electricity. Do not touch the memory chips or the board surface.  
Wear an antistatic wrist strap when you install or remove the board.  
If you do not have an antistatic wrist strap, frequently touch the bare  
metal on the printer.  
4
Hold the DIMM with your fingers on the side edges and your  
thumb on the back edge. Line up the notches on the DIMM with  
the DIMM slot. (Check that the locks on each side of the DIMM  
slot are open or facing outwards.)  
5
6
Press the DIMM straight into the slot (press firmly). Make sure  
the locks on each side of the DIMM click into place. (To remove  
a DIMM, you must release the locks.)  
Put the metal plate back on and secure the metal plate with the  
two screws.  
7
8
9
Put the side cover back on.  
Reconnect the telephone line cord.  
Reconnect any additional interface cables that you removed.  
10 Reconnect the power cable and then turn on the MFC power  
switch.  
To check that you have installed the DIMM correctly, print  
the printer settings by using the selection in the driver and  
check the printout to make sure it shows the additional  
memory.  
You can check the current memory size in the user setting  
list. (See the NC-9100h Network User’s Guide on the  
CD-ROM.)  
OPTIONAL ACCESSORIES 23 - 3  
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WARNING  
If the Status LED turns Red for a Service Error, please call Brother  
Customer Service at: 1-800-284-4329 (in USA), 1-877-BROTHER  
(in Canada) or (514) 685-6464 (in Montreal).  
Network (LAN) board  
When you add the optional Network (LAN) Board (NC-9100h), you  
can connect your MFC into the network to use the Internet FAX,  
Network Scanner, Network Printer and Network Management  
operations.  
WARNING  
DO NOT touch the surface of the main board within 15 minutes after  
turning off the power.  
For more details about how to configure the Network board, please  
see the NC-9100h Network User's Guide on the CD-ROM supplied  
with the MFC.  
NC-9100h  
Print/Fax Server  
23 - 4 OPTIONAL ACCESSORIES  
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Before starting installation  
Be careful when handling the NC-9100h. There are many delicate  
electronic components that are susceptible to damage from static  
electricity. To avoid such damage, use the following precautions  
when handling the board.  
Leave the NC-9100h in its anti-static bag until you are ready to  
install it.  
Make sure that you are adequatelygrounded before touching the  
NC-9100h. Use an anti-static wrist strap and a grounding mat if  
possible. If you do not have an anti-static wrist strap, touch the  
bare metal surface on the back of the machine before handling  
the NC-9100h.  
Avoid moving around the work area in order to eliminate static  
charge build-up.  
If possible, do not work on a carpeted area.  
Do not flex the board and do not touch the components on the  
card.  
Tools Required:  
Phillips Screwdriver  
Step 1: Hardware installation  
WARNING  
DO NOTtouch the surface of the main boards within 15 minutes after  
turning off the power.  
1
Disconnect the telephone line cord, turn the MFC power switch  
off, unplug the MFC power cord from the AC outlet, and then  
disconnect the interface cable.  
OPTIONAL ACCESSORIES 23 - 5  
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WARNING  
Turn the MFC power switch off, before installing (or removing) the  
NC-9100h board.  
2
3
Remove the side cover. Loosen the two screws, and then  
remove the metal shield plate.  
Loosen the two screws, and then remove the metal cover plate.  
Cover Plate  
23 - 6 OPTIONAL ACCESSORIES  
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4
Plug the NC-9100h into connector P1 located on the main board  
as shown in the illustration (press firmly) and secure the  
NC-9100h with the two screws.  
5
Put the metal shield plate back on and secure it with the two  
screws.  
6
7
8
9
Put the side cover back on.  
Reconnect the telephone line cord.  
Reconnect any additional interface cables that you removed.  
Reconnect the power cable and then turn on the MFC power  
switch.  
10 Press the Test switch and print a network configuration page.  
OPTIONAL ACCESSORIES 23 - 7  
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Step 2: Connecting the NC-9100h to an  
Unshielded Twisted Pair 10BASE-T or  
100BASE-TX Ethernet Network  
To connect the NC-9100h to a 10BASE-T or 100BASE-TX Network,  
you must have an Unshielded Twist PairCable. One side of the cable  
must be connected to a free port on your Ethernet hub and the other  
side must be connected to the 10BASE-T or 100BASE-TXconnector  
(an RJ45 Connector) of the NC-9100h.  
Verifying successful hardware Installation:  
Plug in the AC power cord. After initialization and warm-up (this may  
take several seconds), the machine will come to a Ready state.  
LED  
No light:  
If both of the two LEDs are off, then the print server is not connected  
to the network.  
Link/Speed LED is orange: Fast Ethernet  
This Link/Speed LED will be orange if the print server is connected  
to a 100BASETX Fast Ethernet network.  
Link/Speed LED is green: 10 BASE T Ethernet  
This Link/Speed LED will be green if the print server is connected to  
a 10 BASE T Ethernet.  
23 - 8 OPTIONAL ACCESSORIES  
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Active LED is yellow:  
The Active LEDwill blink if the print server is receivingor transmitting data.  
If there is a valid connection to the network, the LED will blink  
orange or green.  
TEST SWITCH  
Short push: Prints the network configuration page.  
Long push (more than 5 seconds): Reset the network configuration  
back to the factory default settings.  
Test Switch  
LED  
Ethernet  
RJ-45  
LED  
To set up the MFC on the Network, see the NC-9100h Network  
User’s Guide on the CD-ROM.  
Paper Tray #2  
You can purchase the Paper Tray #2 accessory (LT-5000) to use as a  
2
third paper source. Tray #2 holds up to 250 sheets of 20 lb (80 g/m )  
paper.  
Paper Tray #2  
Basis Weight  
Holds approx. 250 sheets of 20 lb (80 g/m2)  
16 to 28 lb (60 to 105 g/m2)  
Moisture Content  
4% to 6% by weight  
We Recommend:  
Cut sheet:  
Xerox 4200 DP 20 lb  
Hammermill Laser Paper 24 lb  
OPTIONAL ACCESSORIES 23 - 9  
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Glossary  
G
ADF (Automatic Document Feeder) The original can be placed in  
the ADF and scanned one page at a time automatically.  
Auto Dial List A listing of namesand numbers stored in One-Touch  
and Speed-Dial memory, in numerical order.  
Automatic fax transmission Sending a fax without picking up the  
handset of an external phone (or pressing Hook).  
Automatic Redial A feature that enables your MFC to redial the last  
fax number if the fax did not go through because the line was  
busy.  
Auto Reduction Reduces the size of incoming faxes.  
Batch Transmission As a cost savingsfeature, all delayed faxes to  
the same fax number will be sent as one transmission.  
Beeper The sound the keys make when they are pressed, an error  
occurs, or a fax has been received or sent.  
Beeper volume Volume setting for the beep when you press a key  
or make an error.  
Broadcasting The ability to send the same fax message to more  
than one location.  
Caller ID A subscriber service purchased from the Telephone  
Company that lets you see the number (or name) of the party  
calling you. Your MFC stores the latest callers so you can print a  
Log and view caller information.  
CNG tones The special tones (beeps) sent by fax machines during  
automatic transmission to tell the receiving machine that they are  
from a fax machine.  
Communication error (or Comm. Error) An error during fax  
sending or receiving, usually caused by line noise or static.  
GLOSSARY G - 1  
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Coding Method Method of coding the information contained in the  
original. All fax machines must use a minimum standard of  
Modified Huffman (MH). Your MFC is capable of greater  
compression methods, Modified Read (MR), Modified Modified  
Read (MMR) and JBIG, if the receiving machine has the same  
capability.  
Compatibility Group The ability of one fax unit to communicate  
with another. Compatibility is assured between ITU-T Groups.  
Contrast Setting to compensate for dark or light originals, by  
making faxes or copies of dark originals lighter and light originals  
darker.  
Cover Page Prints a page at the other party’s fax machine that  
contains the sender and recipient’s name and fax number,  
number of pages and comment. You can generate an electronic  
cover page at the other end with pre-programmed information  
from memory or you can print a sample cover page to fax with  
your original.  
Cover Page Message The comment that is on the Cover Page.  
This is a programmable feature.  
Delayed Fax Sends your fax at a later time that day.  
Distinctive Ring A subscriber service purchased from the  
telephone company that provides another phone number on an  
existing phone line. The Brother MFC uses the new number to  
simulate a dedicated fax line.  
Drum Unit A printing device for the MFC.  
Dual Access Your MFC can scan outgoing faxes or scheduled jobs  
into memory at the same time it is sending a fax or receiving or  
printing an incoming fax.  
Easy Receive Enables your MFC to respond to CNG tones if you  
interrupt a fax call by answering it.  
ECM (Error Correction Mode) Detects errors during fax  
transmission and resends the pages of the fax that had an error.  
G - 2 GLOSSARY  
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Extension phone A telephone on the fax number that is plugged  
into a separate wall jack.  
External phone A TAD (telephone answering device) or telephone  
that is plugged into the EXT jack of your MFC.  
F/T Ring Time The length of time that the Brother MFC rings (when  
the Receive Mode setting is Fax/Tel) to notify you to pick up a  
voice call that it answered.  
Fax Activity Report Lists information about the last 200 incoming  
and outgoing faxes. TX means Transmit. RX means Receive.  
Fax Forwarding Sends a fax received into the memory to another  
preprogrammed fax number.  
Fax Receive Code Press this code ( 51) when you answer a fax  
call from an extension or external phone to transfer the call to the  
MFC.  
Fax Storage You can print stored faxes later, or retrieve them from  
another location using Fax Forwarding, Paging, or Remote  
Retrieval operations.  
Fax/Tel You can receive faxes and telephone calls. Do not use this  
mode if you are using a telephone answering device (TAD).  
Fax tones The signals sent by sending and receiving fax machines  
while communicating information.  
Fine resolution Resolution is203× 196 dpi. It is used for small print  
and graphs.  
Gray scale The shades of gray available for copying and faxing  
photographs.  
Group number A combination of One-Touch, Speed-Dial numbers  
that are stored as a Speed-Dial number for Broadcasting.  
Help list A printout of the complete Menu that you can use to program  
your MFC when you do not have the User’s Guide with you.  
Interval The preprogrammed time period between automatically  
printed ActivityReports. You can print Activity Reportson demand  
without interrupting this cycle.  
LCD (liquid crystal display) The display screen on the MFC that  
shows interactive messages during On-Screen Programming and  
shows the date and time when the MFC is idle.  
GLOSSARY G - 3  
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Manual fax When you lift the handset of your external telephone or  
press Hook so you can hear the receiving fax machine answer  
before you press Start to begin transmission.  
Menu mode Programming mode for changing your MFC’s settings.  
MFL-Pro Suite Turns your MFC into a printer and a scanner and  
enables PC faxing using the MFC.  
OCR (optical character recognition) The bundled ScanSoft®  
TextBridge® software application converts an image of text to text  
you can edit.  
One-Touch Keys on the MFC control panel where you can store  
numbers for easy dialing. You can store a second number on  
each key if you press Shift and the One-Touch key together.  
Out of Paper Reception Receives faxes into the MFC’s memory  
when the machine is out of paper.  
Overseas Mode Makes temporary changes to the fax tones to  
accommodate noise and static on overseas phone lines.  
Paging Thisfeature enablesyour MFC to call your pager when a fax  
is received into its memory.  
Pause Allows you to place a 3.5 second delay in the dialing  
sequence stored on Speed-Dial numbers. Press Pauseas many  
times as needed for longer pauses.  
Photo resolution A resolution setting that uses varying shades of  
gray for the best representation of photographs.  
Polling The process of a fax machine calling another fax machine  
to retrieve waiting fax messages.  
Pulse A form of rotary dialing on a telephone line.  
Real Time Transmission When memory is full, you can send faxes  
in real time.  
Remaining jobs You can check which jobs are waiting in memory  
and cancel jobs individually.  
Remote Retrieval Access The abilityto accessyour MFCremotely  
from a touch tone phone.  
G - 4 GLOSSARY  
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Remote Access Code Your own four-digit code that allows you to  
call and access your MFC from a remote location.  
Resolution The number of vertical and horizontal lines per inch.  
See: Standard, Fine, Super Fine and Photo.  
Ring Delay The number of rings before the MFC answers in FAX  
mode.  
Ring Volume Volume setting for the MFC’s ring.  
Scanning The process of sending an electronic image of a paper  
document into your computer.  
Search An electronic, alphabetical listing of stored One-Touch,  
Speed-Dial and Group numbers.  
Speed-Dial A preprogrammed number for easy dialing. You must  
press the Search/Speed Dialkey and then #, and the three digit  
code to start the dialing process.  
Standard resolution 203 x 97 dpi. It is used for regular size text  
and quickest transmission.  
Station ID The stored information that appears on the top of faxed  
pages. It includes the sender’s name and fax number.  
Super fine resolution 203 x 391 dpi. Best for very small print and  
line art.  
TAD (telephone answering device) You can connect an external  
TAD to the EXT. jack of the MFC.  
Telephone Answer Code (Fax/Tel mode) When the MFC  
answers a voice call, it pseudo/double-rings. You can pick up at  
an extension phone by pressing this code (#51).  
Temporary Settings You can select certain options for each fax  
transmission and copy without changing the default settings.  
Tone A form of dialing on the telephone line used for Touch Tone  
telephones.  
Toner cartridge An accessory that holds toner for the drum unit on  
Brother laser models.  
Toner Save A process that causes less toner to be affixed to the  
page to extend the life of the toner assembly. This will make the  
receiving document significantly lighter.  
GLOSSARY G - 5  
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Transmission The process of sending faxes over the phone lines  
from your MFC to the receiving fax machine.  
Transmission Verification Report A listing for each transmission,  
that shows its date, time and number.  
True Type fonts The fontsthat are used in the Windows® operating  
systems. If you install the Brother True Type fonts, more types of  
fonts will be available for Windows® applications.  
User Settings A printed report that shows the current settings of  
your MFC.  
G - 6 GLOSSARY  
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Specifications  
S
Product description  
The MFC-8420, MFC-8820D and MFC-8820DN are 5 in 1  
Multi-Function Centers: Printer, Copier, Color Scanner, Fax, and PC  
Fax (via your PC). The MFC-8820D includes Duplex Printing. The  
MFC-8820DN includes Duplex Printing and Network capability.  
General  
Memory Capacity  
Optional Memory  
Automatic Document  
Feeder (ADF)  
32 MB  
1 DIMM slot; Memory expandable up to 160 MB  
Up to 50 pages  
Temperature: 68°F - 86°F (20°C - 30°C)  
Humidity: 50% - 70%  
Paper: 75 g/m2 or 20 lb Letter size  
250 Sheets (20 lb)  
Paper Tray  
Multi-Purpose Tray  
Manual Feed Tray  
Printer Type  
50 Sheets (20 lb) (MFC-8820D, MFC-8820DN only)  
Single sheet (20 lb) (MFC-8420 only)  
Laser  
Print Method  
Electrophotography by semiconductor laser beam  
scanning  
LCD (Liquid Crystal  
Display)  
22 characters ×5 lines  
Warm-up  
Max. 18 seconds at 73.4°F (23°C)  
Power Source  
Power Consumption  
120V AC 50/60Hz (USA, Canadian Version Only)  
Average Operating (Copying): 440 W or less (25°C)  
Peak:  
Sleep:  
1090 W or less  
14 W or less  
16 W or less (When Network LAN board  
(NC-9100h) is installed.)  
Standby:  
75 W or less (25°C)  
Dimensions  
Weight  
21.28 x 17.76 x 18.76 (in.)  
532 × 444 × 469 (mm)  
Without Drum/Toner Unit:  
MFC-8420: 36.6 lb/16.6 kg  
MFC-8820D/MFC-8820DN: 39.9 lb/18.1 kg  
Operating: 53 dB A or less  
Noise  
Standby:  
30 dB A or less  
SPECIFICATIONS S - 1  
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General (continued)  
Temperature  
Operating:  
Storage:  
50 - 90.5°F (10 - 32.5°C)  
32 - 104°F (0 - 40°C)  
Humidity  
Operating:  
Storage:  
20 to 80% (without condensation)  
10 to 90% (without condensation)  
Print media  
Paper Input  
Paper Tray  
Paper type:  
Plain paper, recycled paper and  
transparencies, envelopes (Manual  
Feed/Multi-purpose Tray)  
Paper size:  
A4, Letter, Legal, B5 (ISO), B5 (JIS),  
Executive, A5, A6, B6 (ISO)  
Weight: 16 - 28 lb (60 - 105 g/m2) (Paper Tray)  
Maximum paper tray capacity: Approx. 250  
sheets of 20 lb (80 g/m2) plain paper  
Maximum multi-purpose tray capacity: Approx.  
50 sheets of 20 lb (80 g/m2) plain paper  
(MFC-8820D and MFC-8820DN only)  
Manual Feed Tray/Multi-Purpose Tray  
Paper size:  
Width: 20 lb 2.75 - 8.66" (69.8- 220.0 mm)  
Height:  
4.57 - 16.00" (116.0- 406.4 mm)  
(60 - 161 g/m2)  
Weight: 16 - 43 lb  
Paper Output  
Up to 150 sheets of plain paper (Face down print  
delivery to the output paper support)  
Copy  
Color/Monochrome  
Monochrome  
Copy Speed  
Up to 17 copies/minute (Letter paper)  
Multiple Copies  
Enlarge/Reduce  
Resolution  
Stacks or Sorts up to 99 pages  
25% to 400% (in increments of 1%)  
Max. 1200 x 600 dpi  
S - 2 SPECIFICATIONS  
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Fax  
Compatibility  
Coding System  
Modem Speed  
ITU-T Group 3  
MH/MR/MMR/JBIG  
33600-2400 bps  
Automatic Fallback  
Original Size  
ADF Width:  
ADF Height:  
5.8" to 8.5" (148 mm to 216 mm)  
5.8" to 14.0" (148 mm to 356 mm)  
Scanner Width: Max. 8.48" (212 mm)  
Scanner Height: Max. 14.0" (356 mm)  
Scanning Width  
Printing Width  
Gray Scale  
8.2 inches (208 mm)  
8.2 inches (208 mm)  
64 levels  
Polling Types  
Contrast Control  
Standard, Sequential  
Automatic/Light/Dark  
(manual setting)  
Resolution  
• Horizontal 203 dot/inch (8 dot/mm)  
• Vertical  
• Standard 98 line/inch (3.85 line/mm)  
• Fine, Photo 196 line/inch (7.7 line/mm)  
• Superfine 392 line/inch (15.4 line/mm)  
One-Touch Dial  
40 (20 × 2)  
Speed-Dial  
300 stations  
Automatic Redial  
Auto Answer  
one time  
0, 1, 2, 3 or 4 rings  
Public switched telephone network.  
Up to 600*1/500 pages  
Communication Source  
Memory Transmission  
Out of Paper Reception  
*2  
Up to 600*1/500 pages  
*2  
*1  
Pages” refers to the Brother Standard Chart No. 1” (a typical business letter, Standard resolution,  
JBIG code).Specifications and printedmaterials are subject to changewithout prior notice.  
*2  
"Pages" refers tothe "ITU-T TestChart#1" (atypical business letter, Standard resolution, JBIG code).  
Specifications and printed materials are subject to change without prior notice.  
SPECIFICATIONS S - 3  
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Scanner  
Color/Monochrome  
Color/Monochrome  
TWAIN Compliant  
Yes (Windows® 95/98/98SE/Me/2000 Professional  
and Windows NT® Workstation Version 4.0)  
Mac OS 8.6-9.2/OS X 10.2.1 or greater  
Yes (Windows® XP)  
WIA Compliant  
Resolution  
Up to 9,600 × 9,600 dpi (interpolated)*  
Up to 600 × 2,400 dpi (optical)  
* Maximum 1200 x 1200 dpi scanning with  
Windows® XP (resolution up to 9600 x 9600 dpi  
can be selected by using the Brother scanner  
utility)  
Document Size  
ADF Width: 5.8" to 8.5" (148 mm to 216 mm)  
ADF Height: 5.8" to 14.0" (148 mm to 356 mm)  
Scanner Glass Width: Max. 8.5" (216 mm)  
Scanner Glass Height: Max. 14.0" (356 mm)  
Scanning Width  
Gray Scale  
8.35 inches (212 mm)  
256 levels  
Scanning directly to a networked PC isavailable with Windows®  
98/98SE/Me/2000 Professional and XP.  
OS X scanning is supported in OS X 10.2.1 or greater.  
S - 4 SPECIFICATIONS  
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Printer  
Emulation  
PCL6 (Brother Printing System for Windows®  
emulation mode of HP LaserJet) and BR-Script  
(PostScript®) Level 3  
Printer Driver  
Windows® 95/98/98SE/Me/2000 Professional/XP  
and Windows NT® Workstation Version 4.0 driver  
supporting Brother Native Compression mode and  
bi-directional capability  
Apple® Macintosh® QuickDraw® Driver and  
PostScript (PPD) for OS 8.6-9.2/OS X 10.1/10.2.1  
or Greater  
Resolution  
HQ1200 (Max. 2400 × 600 dots/inch)  
Print Quality  
Normal printing mode  
Economy printing mode (saves toner usage)  
Print Speed  
Up to 17 pages/minute letter size  
(when loading paper from paper tray)  
Duplex Printing  
Up to 8.5 pages/minute: (MFC-8820Dand  
MFC-8820DNonly)  
(8.5 sides per minute, 4.25 sheetsper minute)  
First Print  
Up to 12 seconds (using letter size paper in paper  
tray)  
Interfaces  
Interface  
Recommended Cable  
Parallel  
A bi-directional shielded parallel cable that is  
IEEE 1284 compliant and not longer than  
6 feet (2 m).  
USB  
A Hi-Speed USB 2.0 cable that is not longer than  
6 feet (2 m).  
Please make sure that you use a Hi-Speed USB 2.0 certified  
cable if your computer uses a Hi-Speed USB 2.0 interface.  
Even if your computer has a USB 1.1 interface you can connect  
the MFC.  
SPECIFICATIONS S - 5  
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Computer requirements  
Minimum System Requirements  
Available Har d Disk Space  
Processor  
Minimum  
Sp eed  
Recom m-  
ended  
RAM  
Computer Platform & Operating  
System Version  
Mini mum  
RAM  
Application  
Dr iver  
Software*1  
Pentium  
75MHz  
95, 98, 98SE  
24 MB  
32 MB  
32 MB  
64 MB  
Pentium  
150MHz  
Me  
Windows®  
Operating  
Sy stem  
100 MB  
80 MB  
Pentium  
75MHz  
NT® Workstation4.0  
2000 Professional  
XP  
Pentium  
133MHz  
64 MB  
32 MB  
128MB  
64 MB  
Pentium  
233MHz  
180 MB  
OS 8.6 - 9.2  
(Printing, Scanning and  
PC-FAX Send Only)  
Apple®  
All base  
Macintosh®  
Operating  
Sy stem  
models meet  
minimum  
Requirements  
Mac OS X 10.1/10.2.1  
or greater (Printing,  
Scanning* , PC-FAX  
50 MB  
200 MB  
2
128MB 160MB  
SendandRemoteSetup  
Only)  
NOTE: USB is notsupportedunder Windows® 95 or Windows NT® WS 4.0.  
All registeredtrademarks referenced herein are the property of their respectivecompanies.  
For the latestdrivers, go to theBrother Solutions Center at http://solutions.brother.com/  
1 Application software is different for Windows® and  
Macintosh®.  
*
2 Scanning is supported in 10.2.1 or greater.  
*
S - 6 SPECIFICATIONS  
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Consumable items  
Toner Cartridge Life  
Expectancy  
TN-530: Standard Toner Cartridge - Up to 3,300*  
pages  
TN-560: High Yield Toner Cartridge - Up to 6,500*  
pages  
*(when printing letter size or A4 paper at 5% print  
coverage)  
Toner life expectancy will vary depending upon the  
type of average print job.  
Drum Unit Life  
Expectancy  
Up to 20,000 pages/drum unit (DR-500)  
There are many factors that determine the actual  
drum life, such as temperature, humidity, type of  
paper, toner you use and number of pages per print  
job.  
SPECIFICATIONS S - 7  
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Network (LAN) board (NC-9100h)  
MFC-8420 (Option)  
When you add the optional Network (LAN) Board  
(NC-9100h), you can connect your MFC into the  
network to use the Internet FAX, Network Scanner,  
Network Printer and Network Management  
software operations for small workgroups.  
MFC-8820D (Option)  
MFC-8820DN (Standard)  
SMTP/POP3 E-mail Services are required for  
Internet Fax.  
Support for:  
Windows® 95/98/Me/NT® 4.0/2000/XP  
Novell NetWare 3.X, 4.X, 5.X  
Mac OS 8.6 - 9.2, X 10.0-10.2.1 or Greater  
Ethernet 10/100 BASE-TX Auto Negotiation  
TCP/IP, IPX/SPX, AppleTalk, DLC/LLC  
RARP, BOOTP, DHCP, APIPA, NetBIOS, WINS  
LPR/LPD, Port9100, SMTP/POP3  
SMB(NetBIOS/ IP), IPP, SSDP, Rendezvous, FTP  
MIBII as well as Brother private MIB  
TELNET, SNMP, HTTP, TFTP  
Included Utilities:  
BRAdmin Professional and Web Based  
Management  
Scanning directly to a networked PC is not  
supported in Windows® 95, NT® and Mac OS.  
BRAdmin Professional is not supported in Mac  
OS.  
S - 8 SPECIFICATIONS  
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Index  
The items in the upper case represent LCD messages.  
cleaning (routine maintenance)  
A
Combine items into a single file  
connecting  
copy  
access codes, storing and  
ADF (Automatic Document  
ADF cover ......................... 22-4  
automatic  
default settings, changing  
B
setting up Groups for ........ 7-4  
Cover page  
Frequently Asked Questions  
Brother Control Center  
C
canceling  
cover page  
INDEX I - 1  
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error messages on LCD  
D
while scanning a document  
Delayed Batch Transmission  
dialing  
access codes and credit card  
drivers  
Windows®  
drum unit  
F
fax codes  
fax, stand-alone  
retrieving from a remote site  
sending  
E
ECM (Error Correction Mode)  
ecology  
canceling from memory  
I - 2 INDEX  
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from memory (dual access)  
legal size from scanner glass  
Real Time Transmission  
jams  
L
LCD Contrast ..................4-12  
answering at extension  
M
manual  
double-ringing (voice calls)  
multi-line connections (PBX)  
O
G
One Touch numbers  
H
P
programming your pager  
J
jacks  
EXT. jack  
TAD (answering machine)  
INDEX I - 3  
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PaperPort®  
two-sided (duplex printing)  
PC FAX (For Windows®) .. 17-1  
sending  
phone line  
Q
R
Polling  
power  
Receive mode  
reducing  
resolution  
print  
emulation  
Windows®  
improving the print quality  
fax (standard, Fine, superFine,  
I - 4 INDEX  
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if you are having difficulty  
S
ScanSoft® PaperPort® .. 13-19  
Scansoft® TextBridge® OCR  
Setup  
software  
printing or receiving faxes  
V
ScanSoft® Paper Port®  
W
T
TAD (Telephone Answering  
To change the default setting of  
Settings tab ..................... 15-9  
toner cartridge  
tray use, setting  
INDEX I - 5  
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Remote Retrieval Access card  
If you plan to receive fax messages while away from your MFC,  
carrying the Remote Retrieval Access Card printed below will serve  
as a convenient reminder of the retrieval procedures. Simply cut out  
the card and fold it to fit your wallet or organizer. Keeping it handy will  
help you derive the full benefit of your MFC’sForwarding, Pagingand  
Remote Retrieval features.  
ADR  
C
CSE  
A
TIREVAL  
R
MTOE  
1
2
4
5
6
3
R
Fold  
Fold  
REMOTE RETRIEVAL ACCESS CARD R - 1  
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4
3
2
1
Fold  
Fold  
R - 2  
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EQUIPMENT ATTACHMENT LIMITATIONS  
(Canada only)  
NOTICE  
This product meets the applicable Industry Canada technical  
specifications.  
NOTICE  
The Ringer Equivalence Number is an indication of the maximum  
number of devices allowed to be connected to a telephone interface.  
The termination on an interface may consist of any combination of  
devices subject only to the requirement that the sum of the RENs of all  
the devices does not exceed five.  
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®
Brother International Corporation  
100 Somerset Corporate Boulevard  
P.O. Box 6911  
Bridgewater, NJ 08807–0911 USA  
Brother International Corporation (Canada) Ltd.  
1 rue Hôtel de Ville,  
Dollard-des-Ormeaux, QC, CANADA H9B 3H6  
Visit us on the World Wide Web  
http://www.brother.com  
These machines are made for use in the USA and CANADA only. We cannot recommend  
using them overseas because it may violate the Telecommunications Regulations of that  
country and the power requirements of your multi-function center may not be compatible  
with the power available in foreign countries. Using USA or CANADA models overseas is  
at your own risk and may void your warranty.  
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