X54x Series
User's Guide
November 2012
Machine type:
7525
Model numbers:
131, 133, 138, 332, 333, 336, 337, 352, 356, 382, 383, 386, 387
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Contents
3
Adjusting Power Saver......................................................................................................................................46
Returning Lexmark cartridges for reuse or recycling........................................................................................47
Linking trays......................................................................................................................................................48
Unlinking trays..................................................................................................................................................48
Loading the standard 250‑sheet tray and optional 550‑sheet tray.........................................................50
Loading the 650‑sheet duo drawer.........................................................................................................53
Paper capacities................................................................................................................................................64
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Contents
4
Printing photos from a PictBridge‑enabled digital camera.....................................................................71
Printing a font sample list.................................................................................................................................71
Copying using the ADF......................................................................................................................................74
Copying to letterhead.......................................................................................................................................76
Copying on both sides of the paper (duplexing)...............................................................................................77
Reducing or enlarging copies............................................................................................................................78
Sending an e‑mail using a shortcut number .....................................................................................................84
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Contents
5
Choosing a fax connection................................................................................................................................87
Connecting to an analog telephone line...........................................................................................................88
Connecting a telephone or answering machine to the same telephone line...................................................90
Connecting to a computer with a modem........................................................................................................97
Setting the outgoing fax name and number.....................................................................................................99
Turning daylight saving time on or off..............................................................................................................99
Creating a fax destination shortcut using the Embedded Web Server...........................................................101
Changing the fax resolution............................................................................................................................103
Viewing a fax log.............................................................................................................................................104
Resolution.......................................................................................................................................................105
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Contents
6
Paper Weight menu........................................................................................................................................127
Paper Loading menu.......................................................................................................................................128
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Contents
7
Network menu................................................................................................................................................132
Storing supplies.....................................................................................................................................177
Checking the status of supplies from a network computer............................................................................177
Replacing a black imaging kit..........................................................................................................................183
Replacing a black and color imaging kit..........................................................................................................189
Shipping the printer........................................................................................................................................205
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Contents
8
Setting up e‑mail alerts.........................................................................................................................207
Multiple‑language PDFs do not print..............................................................................................................208
Printer control panel display is blank or displays only diamonds...................................................................208
Jobs do not print.............................................................................................................................................209
Poor copy quality............................................................................................................................................212
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Contents
9
Blank pages.....................................................................................................................................................222
Print irregularities...........................................................................................................................................225
Skewed print...................................................................................................................................................226
Solid color pages.............................................................................................................................................229
Transparency print quality is poor..................................................................................................................231
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Safety information
10
Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or
incinerate a lithium battery. Discard used batteries according to the manufacturer's instructions and local
regulations.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional tray, and then set it aside instead of trying to lift the tray and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
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Safety information
11
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
SAVE THESE INSTRUCTIONS.
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Learning about the printer
12
Learning about the printer
Finding information about the printer
What are you looking for?
Find it here
Initial setup instructions:
Setup documentation—The setup documentation came
with the printer and is also available at
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
User'sGuideandQuick Reference Guide—Theguidesmay
be available on the Software and Documentation CD.
For more information, visit
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Instructions for:
Networking Guide—Open the Software and
Documentation CD, and then look for Printer and
Software Documentation under the Pubs folder. From
the list of publications, click the Networking Guide link.
• Connecting the printer to an Ethernet network
• Troubleshooting printer connection problems
Help using the printer software
WindowsorMac Help—Openaprintersoftware program
or application, and then click Help.
?
Click
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
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Learning about the printer
13
What are you looking for?
Find it here
The latest supplemental information, updates, and customer
support:
Lexmark Support Web site—
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty information
Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited Warranty
included with this printer, or at
• In other countries and regions—See the printed
warranty that came with your printer.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them also. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
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Learning about the printer
14
31.37 kg
(69.15 lbs)
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102 mm (4 in.)
508 mm (20 in.)
152 mm (6 in.)
76 mm (3 in.)
254 mm (10 in.)
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Learning about the printer
15
Printer configurations
Basic models
3
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Printer control panel
Automatic Document Feeder (ADF)
Standard exit bin
Top door latch
Right side cover
Standard 250-sheet tray (Tray 1)
Manual feeder
650-sheet duo drawer with integrated multipurpose feeder (Tray 2)
Optional 550-sheet tray (Tray 3)
Basic functions of the scanner
The scanner provides copy, fax, and scan-to-network capability for workgroups. You can:
• Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.
• Send a fax using the printer control panel.
• Send a fax to multiple fax destinations at the same time.
• Scan documents and send them to your computer, an e-mail address, an FTP server, or a USB flash memory device.
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Learning about the printer
16
Understanding the ADF and scanner glass
Automatic Document Feeder (ADF)
Scanner glass
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Use the ADF for multiple‑page documents.
Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
You can use the ADF or the scanner glass to scan documents.
Using the ADF
The ADF can scan multiple pages including duplex (two‑sided) pages. When using the ADF:
Note: Duplex scanning is not available on selected printer models.
• Load the document into the ADF faceup, short edge first.
• Load up to 50 sheets of plain paper into the ADF.
• Scan sizes from 125 x 216 mm (4.9 x 8.5 in.) wide to 127 x 356 mm (5 x 14 in.) long.
• Scan media weights from 52 to 120 g/m2 (14 to 32 lb).
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF. Place these items on the scanner glass.
Using the scanner glass
The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass:
• Place a document facedown on the scanner glass in the corner with the green arrow.
• Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.).
• Copy books up to 12.7 mm (0.5 in.) thick.
Understanding the printer control panel
Note: Some features are not available on selected printer models.
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Learning about the printer
17
1
2
3
Copy
Copies
Fax
Content
Darkness
Text
Copy
Menu
Back
Text/Photo
Photo
Stop/Cancel
Redial/Pause
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Scan/Email
Fax
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Scale
Resolution
Options
Hook
PQRS
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Select
Options
Start
Duplex/2-Sided
Shortcuts
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Black Color
Item
Description
1
Selections and
settings
Select a function such as Copy, Scan, Email, or Fax. Change default copy and scan settings such
as the number of copies, duplex printing, copy options, and scaling. Use the address book when
scanning to e‑mail.
2
3
Display area
Keypad area
View scanning, copying, faxing, and printing options as well as status and error messages. Access
the administration menus, start, stop, or cancel a print job.
Enter numbers, letters, or symbols on the display, print using the USB flash memory device, or
change the default fax settings.
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2
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Item
1
Description
Copy
Press the Copy button to enter the copy function.
2
3
Content
Copies
Press the Content button to enhance copy, scan, e‑mail, or fax quality. Choose from Text,
Text/Photo, or Photo.
Press the Copies button to enter the number of copies to print.
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Learning about the printer
18
Item
4
Description
Press the Scale button to change the size of the copied document to fit onto the currently selected
Scale
paper size.
5
6
Options
Press the Options button to change Original Size, Paper Source, Paper Saver, and Collate settings.
Address Book
Darkness
Press
to enter the address book.
7
8
9
Press the Darkness button to adjust the current darkness settings.
Duplex 2-Sided Press the Duplex 2‑Sided button to scan or print on both sides of the paper.
Note: The duplex feature is not available on selected printer models.
Fax
Press the Fax button to enter the fax function.
Note: Fax mode is not available on selected printer models.
10 Scan/Email
Press the Scan/Email button to enter the scan or scan to e‑mail function.
2
1
3
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10
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Learning about the printer
19
Item
1
Description
Press to enter the administration menus.
Menu
2
3
Display
View scanning, copying, faxing, and printing options as well as status and error messages
Note: The fax feature is not available on selected printer models.
Stop/Cancel
Press
to stop all printer activity.
4
5
6
7
Color start
Black start
Right arrow
Select
Press
to copy or scan in color.
Press
Press
Press
to copy or scan in black and white.
to scroll right.
to accept menu selections and settings.
8
9
Left arrow
Press
to scroll left.
Indicator light Indicates the printer status:
• Off—The power is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Blinking red—Operator intervention is needed.
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Learning about the printer
20
Item
10 Back
Description
Press to return one screen at a time to the Readyscreen.
Note: An error beep sounds when you press
if a flash drive is connected and the USB menu is
displayed.
Note: The fax buttons, keypad, and USB port are not available on selected printer models.
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1
7
6
3
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4
Item
1
Description
Redial/Pause
• Press the Redial/Pause button to cause a two- or three-second dial pause in a fax number.
In the Fax To: field, a Dial Pause is represented by a comma (,).
• From the home screen, press the Redial/Pause button to redial a fax number.
• The button functions only within the Fax menu or with fax functions. When outside of the
Fax menu, fax function, or home screen, pressing the Redial/Pause button causes an error
beep.
2
Keypad
Enter numbers, letters, or symbols on the display.
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Learning about the printer
21
Item
Description
3
Front USB port
Lets you scan to a flash drive or print supported file types
Note: When a USB flash memory device is inserted into the printer, the printer can only scan
to the USB device or print files from the USB device. All other printer functions are
unavailable.
4
5
Shortcuts
#
Press
Press
to enter the shortcut screen.
#
Hook
to take the line off‑hook (like picking up a phone receiver). Press
a second time to
hang up the line.
6
7
Options
Press the Options button to change Original Size, Broadcast, Delayed Send, and Cancel settings.
Resolution
Press the Resolution button to select a dpi value for the scan.
Note: Press
or
to scroll through the values, and then press
to enter a value.
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Additional printer setup
22
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
section explain how to install the available cards; you can also use them to locate a card for removal.
Available options
Note: Certain options are not available on selected printer models.
Memory cards
• Printer memory
• Flash memory
• Font cards
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Additional printer setup
23
Accessing the system board to install internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1 Access the system board at the back of the printer.
2 Turn the screws counterclockwise to remove them.
3 Gently pull the cover away from the printer, and then remove it.
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Additional printer setup
24
4 Locate the appropriate connector on the system board.
Warning—Potential Damage: System board electrical components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
1
2
1
2
Flash memory card connector
Memory card connector
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Additional printer setup
25
Installing a memory card
The system board has one connector for an optional memory card.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1 Access the system board.
2 Open both latches on the connector completely.
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Additional printer setup
26
3 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
4 Align the notch on the memory card with the ridge on the connector.
5 Push the memory card straight into the connector until it snaps into place. Make sure each latch fits over the notch
located on either side of the memory card.
1
2
Notch
Ridge
6 Reinstall the system board access cover.
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Additional printer setup
27
Installing a flash memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1 Access the system board.
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. This ensures the
metal pins line up correctly as well.
1
1
2
2
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Additional printer setup
28
1
2
Plastic pins
Metal pins
4 Push the card firmly into place.
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
5 Reinstall the system board cover.
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Additional printer setup
29
Installing hardware options
Installing an optional tray or drawer
The printer supports two additional input sources: an optional 550‑sheet tray and a 650‑sheet duo drawer (Tray 2) with
an integrated multipurpose feeder.
Note: Some printer models may not support the optional 550‑sheet tray.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1 Unpack the optional 550‑sheet tray, and then remove all packing material and the dust cover.
2 Place the tray in the location chosen for the printer.
Note: If you are installing both the optional tray and the 650‑sheet duo drawer, the optional 550‑sheet tray
must always be installed as the first tray (configuring from the bottom up).
3 Align a 650‑sheet duo drawer with the optional 550‑sheet tray, and then lower it into place.
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Additional printer setup
30
4 Align the printer with the 650‑sheet duo drawer, and then lower the printer into place.
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5 Install the dust covers.
Note: Once the printer software and any options are installed, it may be necessary to manually add the options in
the printer driver to make them available for print jobs. For more information, see “Updating available options in the
Attaching cables
1 Connect the printer to a computer or a network.
• For a local connection, use a USB cable.
• For a network connection, use an Ethernet cable.
Notes:
• Make sure the software is installed before turning the printer on. For more information, see the Setup
Guide.
2 Connect the power cord to the printer first and then to a wall outlet.
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Additional printer setup
31
1
2
3
1
2
Power cord socket
Ethernet port
Note: The Ethernet port is a feature on network models only.
3
USB port
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Additional printer setup
32
Verifying printer setup
Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up
correctly by printing the following:
• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options
appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly.
Remove the option and install it again.
• Network setup page—If your printer is a network model and is attached to a network, print a network setup page
to verify the network connection. This page also provides important information that aids network printing
configuration.
Printing menu settings pages
Print menu settings pages to review the current menu settings and to verify printer options are installed correctly.
Note: If you have not made any menu item settings changes yet, then the menu settings pages list all the factory
default settings. Once you select and save other settings from the menus, they replace the factory default settings as
user default settings. A user default setting remains in effect until you access the menu again, choose another value,
and save it. To restore the factory default settings, see “Restoring the factory default settings” on page 206.
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
.
3 Press the arrow buttons until Reportsappears, and then press
.
4 Press the arrow buttons until Menu Settings Pageappears, and then press
.
After the menu settings pages print, Readyappears.
Printing a network setup page
If the printer is attached to a network, print a network setup page to verify the network connection. This page also
provides important information that aids network printing configuration.
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
.
3 Press the arrow buttons until Reportsappears, and then press
.
4 Press the arrow buttons until Network Setup Pageappears, and then press
.
After the network setup page prints, Readyappears.
5 Check the first section on the network setup page, and confirm that Status is “Connected.”
If Status is “Not Connected,” the LAN drop may not be active, or the network cable may be malfunctioning. Consult
a system support person for a solution, and then print another network setup page.
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Additional printer setup
33
Setting up the printer software
Installing the printer software
Notes:
• If you installed the printer software on the computer before but need to reinstall the software, then uninstall
the current software first.
• Close all open software programs before installing the printer software.
1 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
SUPPORT & DOWNLOAD > select your printer > select your operating system
2 Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe> OK.
In Windows 7 or earlier
a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter, or click OK.
In Macintosh
Click the CD icon on the desktop.
Note: Dis the letter of your CD or DVD drive.
3 Click Install, and then follow the instructions on the computer screen.
Updating available options in the printer driver
When any hardware options are installed, you may need to manually add the options in the printer driver to make
them available for use.
For Windows users
1 Open the printers folder.
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Additional printer setup
34
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers> OK
In Windows 7 or earlier
a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Depending on your device, do either of the following:
• Press and hold the printer you want to update.
• Right‑click the printer you want to update.
3 From the menu that appears, do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
4 Click the Configuration tab.
5 Do either of the following:
• Click Update Now ‑ Ask Printer.
• Under Configuration Options, manually add any installed hardware options.
6 Click Apply.
For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Options & Supplies > Driver
• System Preferences > Print & Fax > select your printer > Options & Supplies > Driver
2 Add any installed hardware options, and then click OK.
Setting up wireless printing
Preparing to set up the printer on a wireless network
Notes:
• Make sure your access point (wireless router) is turned on and is working properly.
• Do not connect the installation or network cables until prompted to do so by the setup software.
Make sure you have the following information before setting up the printer on a wireless network:
• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
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Additional printer setup
35
• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are
not sure which channel to select.
• Security Method—There are four basic options for Security Method:
– WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key
currently in use on the network by selecting the default WEP transmit key.
– WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set
for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.
– 802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
• Authentication type
• Inner authentication type
• 802.1X user name and password
• Certificates
– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
Notes:
– If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility
of the computer network adapter, and then look for the network name. If you cannot find the SSID or the
security information for your network, then see the documentation that came with the access point or contact
your system support person.
– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that
came with the access point, see the Embedded Web Server associated with the access point, or consult your
system support person.
Installing the printer on a wireless network (Windows)
Before installing the printer on a wireless network, make sure:
• Your wireless network is set up and is working properly.
• The computer you are using is connected to the same wireless network where you want to set up the printer.
1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
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Additional printer setup
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Note: Make sure the printer and the computer are fully on and ready.
Warning—Potential Damage: Do not connect the USB cable until instructed to do so on the computer screen.
2 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
SUPPORT & DOWNLOAD > select your printer > select your operating system
3 Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe> OK
In Windows 7 or earlier
a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter or click OK.
Note: Dis the letter of your CD or DVD drive.
4 Click Install, and then follow the instructions on the computer screen.
5 Select Wireless connection when asked to choose a connection type.
6 From the Wireless Configuration dialog, select Guided Setup (Recommended).
Note: Choose Advanced Setup only if you want to customize your installation.
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Additional printer setup
37
7 Temporarily connect a USB cable between the computer on the wireless network and the printer.
Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so
you can print wirelessly.
8 Follow the instructions on the computer screen.
Note: For more information on allowing other computers on the network to use the wireless printer, see the
Networking Guide.
Installing the printer on a wireless network (Macintosh)
Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network.
Prepare to configure the printer
1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
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2 Locate the printer MAC address.
a From the printer control panel, navigate to:
> Reports >
> Network Setup Page >
or
> Reports > Network Setup Page
b In the Standard Network Card section, look for UAA (MAC).
Note: You will need this information later.
Enter the printer information
1 Access the AirPort options:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:
• System Preferences > Network > Wi‑Fi
• System Preferences > Network > AirPort
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Additional printer setup
38
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort
2 From the Network Name pop‑up menu, select print server [yyyyyy], where the y’s are the last six digits of the MAC
address located on the MAC address sheet.
3 Open a Web browser.
4 From the Bookmarks menu, select Show or Show All Bookmarks.
5 Under COLLECTIONS, select Bonjour or Rendezvous, and then double‑click the printer name.
Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.
6 From the Embedded Web Server, navigate to the location of the wireless settings information.
Configure the printer for wireless access
1 Type the network name (SSID) in the appropriate field.
2 Select Infrastructure as your Network Mode setting if you are using an access point (wireless router).
3 Select the type of security you want to use to protect the wireless network.
4 Enter the security information necessary for the printer to connect to the wireless network.
5 Click Submit.
6 Open the AirPort application on the computer:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:
• System Preferences > Network > Wi‑Fi
• System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort
7 From the Network pop‑up menu, select the name of the wireless network.
Configure your computer to use the printer wirelessly
To print on a network printer, each Macintosh user must install a custom printer driver file and create a print queue in
the Printer Setup Utility or Print Center.
1 Install a printer driver file on the computer:
a Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
SUPPORT & DOWNLOAD > select your printer > select your operating system
b Double‑click the installer package for the printer.
c Follow the instructions on the computer screen.
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Additional printer setup
39
d Select a destination, and then click Continue.
e From the Easy Install screen, click Install.
f Type the user password, and then click OK.
All necessary applications are installed in the computer.
g Click Close when the installation is complete.
2 Add the printer:
a For IP printing:
In Mac OS X version 10.5 or later
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan
• System Preferences > Print & Fax
2 Click +.
3 If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
4 Click the IP tab.
5 Type the IP address of the printer in the address field, and then click Add.
In Mac OS X version 10.4
1 From the Finder, navigate to:
Applications > Utilities
2 Double‑click Printer Setup Utility or Print Center.
3 From the Printer List, choose Add, and then click IP Printer.
4 Type the IP address of the printer in the address field, and then click Add.
b For AppleTalk printing:
Notes:
• Make sure AppleTalk is activated on your printer.
• This feature is supported only in Mac OS X version 10.5 or earlier.
In Mac OS X version 10.5
1 From the Apple menu, navigate to:
System Preferences > Print & Fax
2 Click +, and then navigate to:
AppleTalk > select the printer from the list > Add
In Mac OS X version 10.4
1 From the Finder, navigate to:
Applications > Utilities
2 Double‑click Printer Setup Utility or Print Center.
3 From the Printer List, click Add.
4 Click Default Browser tab > More Printers.
5 From the first pop‑up menu, select AppleTalk.
6 From the second pop‑up menu, select Local AppleTalk Zone.
7 Select the printer from the list, and then click Add.
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Additional printer setup
40
Installing the printer on an Ethernet network
Note: Make sure you have completed the initial setup of the printer.
For Windows users
1 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
SUPPORT & DOWNLOAD > select your printer > select your operating system
2 Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe> OK
In Windows 7 or earlier
a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter or click OK.
Note: Dis the letter of your CD or DVD drive.
3 Click Install, and then follow the instructions on the computer screen.
Note: To configure the printer using a static IP address, IPv6, or scripts, select Advanced Options >
Administrator Tools.
4 Select Ethernet connection, and then click Continue.
5 Attach the Ethernet cable when instructed to do so.
6 Select the printer from the list, and then click Continue.
Note: If the configured printer does not appear in the list, then click Modify Search.
7 Follow the instructions on the computer screen.
For Macintosh users
1 Allow the network DHCP server to assign an IP address to the printer.
2 Obtain the printer IP address either:
• From the printer control panel
• From the TCP/IP section in the Network/Ports menu
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Additional printer setup
41
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.
3 Install the printer driver on the computer.
a Double‑click the installer package for the printer.
b Follow the instructions on the computer screen.
c Select a destination, and then click Continue.
d From the Easy Install screen, click Install.
e Type the user password, and then click OK.
All the necessary applications are installed on the computer.
f Click Close when the installation is complete.
4 Add the printer.
• For IP printing:
In Mac OS X version 10.5 or later
a From the Apple menu, navigate to either of the following:
– System Preferences > Print & Scan
– System Preferences > Print & Fax
b Click +.
c If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
d Click the IP tab.
e Type the printer IP address in the address field, and then click Add.
In Mac OS X version 10.4 or earlier
a From the Finder, navigate to:
Applications > Utilities
b Double‑click Printer Setup Utility or Print Center.
c From the printer list, click Add, and then click IP Printer.
d Type the scanner IP address in the address field, and then click Add.
• For AppleTalk printing:
Notes:
– Make sure AppleTalk is activated on your printer.
– This feature is supported only in Mac OS X version 10.5 or earlier.
In Mac OS X version 10.5
a From the Apple menu, navigate to:
System Preferences > Print & Fax
b Click +, and then navigate to:
AppleTalk > select your printer > Add
In Mac OS X version 10.4 or earlier
a From the Finder, navigate to:
Applications > Utilities
b Double‑click Printer Setup Utility or Print Center.
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Additional printer setup
42
c From the printer list, click Add.
d Click Default Browser tab > More Printers.
e From the first pop‑up menu, select AppleTalk.
f From the second pop‑up menu, select Local AppleTalk Zone.
g Select the device from the list, and then click Add.
Note: If the scanner does not show up in the list, then you may need to add it using the IP address. For more
information, contact your system support person.
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Minimizing your printer's environmental impact
43
Minimizing your printer's environmental impact
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact
on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide
collection and recycling programs. For more information, see:
• The Notices chapter
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter
outlines the settings and tasks that may yield a greater environmental benefit.
Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly
reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both
sides of the paper and printing multiple pages on one side of a single sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see "Using Eco-Mode".
Using recycled paper and other office papers
As an environmentally conscientious company, Lexmark supports the use of recycled paper produced specifically for
use in laser (electrophotographic) printers.
While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that
represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor
and discipline. Many factors are taken into consideration both separately and as a whole, including the following:
• Amount of post-consumer waste (Lexmark tests up to 100% post-consumer waste content.)
• Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)
• Moisture content (Business papers should have low moisture: 4–5%.)
• Bending resistance and proper stiffness means optimum feeding through the printer.
• Thickness (impacts how much can be loaded into a tray)
• Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper)
• Surface friction (determines how easily sheets can be separated)
• Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it moves
through the printer)
• Brightness and texture (look and feel)
Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degree of control
over foreign matter. And while recycled papers are one goodpath to printing in an environmentally responsible manner,
they are not perfect. The energy required to de-ink and deal with additives such as colorants and “glue” often generates
more carbon emissions than does normal paper production. However, using recycled papers enables better resource
management overall.
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To
gain a better understanding of the impact of printers on the environment, the company commissioned a number of
life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions
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Minimizing your printer's environmental impact
44
caused throughout the entire life of a device (from design to end-of-life). This is due to the energy-intensive
manufacturing processes required to make paper.
Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled paper is
one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-equipped to help
customers minimize printing and copying waste. In addition, the company encourages purchasing paper from suppliers
who demonstrate their commitment to sustainable forestry practices.
Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintained.
However, the following paper choice guidelines will help alleviate the environmental impact of printing:
1 Minimize paper consumption.
2 Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry
Stewardship Council (FSC) or The Program for the Endorsement of Forest Certification (PEFC). These certifications
guarantee that the paper manufacturer uses wood pulp from forestry operators that employ environmentally and
socially responsible forest management and restoration practices.
3 Choose the most appropriate paper for printing needs: normal 75 or 80 g/m2 certified paper, lower weight paper,
or recycled paper.
Unacceptable paper examples
Test results indicate that the following paper types are at risk for use with laser printers:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers
• Preprinted papers with chemicals that may contaminate the paper
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm (± 0.9 in.),
such as optical character recognition (OCR) forms. In some cases, registration can be adjusted with a software
application to successfully print on these forms.)
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough-edged, rough or heavily textured surface papers or curled papers
• Recycled papers that fail EN12281:2002 (European testing)
• Paper weighing less than 60 g/m2 (16 lb)
• Multiple part forms or documents
For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found
at the Environmental Sustainability link.
Conserving supplies
There are a number of ways you can reduce the amount of paper and toner you use when printing. You can:
Use both sides of the paper
If your printer model supports duplex printing, you can control whether print appears on one or two sides of the paper
for a printed document by selecting 2‑sided printing from the Print dialog or the Lexmark Toolbar.
Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiple‑page document onto one side of a single sheet of paper by
selecting a setting from the Multipage printing (N‑Up) section of the Print dialog screen.
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Minimizing your printer's environmental impact
45
Check your first draft for accuracy
Before printing or making multiple copies of a document:
• Use the Lexmark preview feature, which you can select from the Print dialog or the Lexmark Toolbar to see what
the document will look like before you print it.
• Print one copy of the document to check its content and format for accuracy.
Avoid paper jams
Carefully select and load paper to avoid paper jams. For more information, see “Avoiding jams” on page 113.
Saving energy
Using Eco‑Mode
Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact.
Note: See the table for the multiple settings that change when you select an Eco‑Mode setting.
Choose
To
Energy
Reduce energy use, especially when the printer is idle.
• Printer engine motors do not start until a job is ready to print. You may notice a short delay before the
first page is printed.
• The printer enters Power Saver mode after one minute of inactivity.
Paper
Duplex is enabled on printer models supporting duplex.
Energy/Paper Use all the settings associated with Energy mode and Paper mode.
Off
Use factory default settings for all settings associated with Eco‑Mode. This setting supports the performance
specifications for your printer.
To select an Eco‑Mode setting:
1 From the printer control panel, press
.
2 Press the arrow buttons until Settingsappears, and then press
3 Press the arrow buttons until General Settingsappears, and then press
4 Press the arrow buttons until Eco‑Modeappears, and then press
.
.
.
5 Select the setting you want, and then press
.
Submitting changesappears.
Reducing printer noise
Use Quiet Mode to reduce the printer noise.
Note: See the table for the multiple settings that change when you select a Quiet Mode setting.
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Minimizing your printer's environmental impact
46
Choose
To
On
Reduce printer noise.
• You may notice a reduction in processing speed.
• Printer engine motors do not start until a job is ready to
print. You may notice a short delay before the first page
is printed.
• Fans run at a reduced speed or are turned off.
• If your printer has faxing capability, fax sounds are
reduced or disabled, including those made by the fax
speaker and ringer.
Off
Use factory default settings. This setting supports the
performance specifications for your printer.
To select a Quiet Mode setting:
1 From the printer control panel, press
2 Press the arrow buttons until Settingsappears, and then press
3 Press the arrow buttons until General Settingsappears, and then press
4 Press the arrow buttons until Quiet Modeappears, and then press
.
.
.
.
5 Select the setting you want, and then press
.
Submitting changesappears.
Adjusting Power Saver
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
3 Press the arrow buttons until Settingsappears, and then press
4 Press the arrow buttons until General Settingsappears, and then press
5 Press the arrow buttons until Timeoutappears, and then press
6 Press the arrow buttons until Power Saverappears, and then press
.
.
.
.
.
7 Press the arrow buttons to enter the number of minutes for the printer to wait before entering the Power Saver
mode. Available settings range from 1–240 minutes.
8 Press
.
Submitting changesappears.
9 Press
, and then press
until Readyappears.
Note: Power Saver settings can also be adjusted by typing the printer IP address into the address field of your Web
browser.
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Minimizing your printer's environmental impact
47
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,
see:
• The Notices chapter
Recycling Lexmark products
To return Lexmark products for recycling:
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local
recycling center. Contact your local recycling center to determine the items they accept.
Recycling Lexmark packaging
Lexmark continually strives tominimize packaging. Less packaging helps to ensure that Lexmark printers are transported
in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These
efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your
area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the
box.
Returning Lexmark cartridges for reuse or recycling
Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both
easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent
of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return
the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and
use the prepaid shipping label. You can also do the following:
2 From the Toner Cartridges section, select your country or region.
3 Follow the instructions on the computer screen.
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Loading paper and specialty media
48
Loading paper and specialty media
This section explains how to use the 250-sheet tray, the manual feeder, an optional 550-sheet tray, and the 650-sheet
duo drawer with an integrated multipurpose feeder. It also includes information about paper orientation, setting the
Paper Size and Paper Type, and linking and unlinking trays.
Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next
linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked.
The Paper Size setting for all trays must be set manually from the Paper Size menu. The Paper Type setting must be set
for all trays from the Paper Type menu. The Paper Type menu and the Paper Size menu are both available from the
Paper Size/Type menu.
Unlinking trays
Unlinked trays have settings that are not the same as the settings of any other tray.
To unlink a tray, change the following tray settings so that they do not match the settings of any other tray:
• Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>)
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked
trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
• Paper Size (for example: letter, A4, statement)
Load a different paper size to change the Paper Size setting for a tray. Paper Size settings are not automatic; they
must be set manually from the Paper Size menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be
properly processed if an inaccurate Paper Type is selected.
Assigning a Custom Type name
Assign a Custom Type name to a tray to link or unlink it. Associate the same Custom Type name to each tray that you
want to link. Only trays with the same custom names assigned will link.
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
.
3 Press the arrow buttons until Paper Menuappears, and then press
.
4 Press the arrow buttons until Size/Typeappears, and then press
.
5 Press the arrow buttons, and then press
to select the tray.
The Paper Size menu appears.
6 Press the arrow buttons until the Paper Type menu appears.
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Loading paper and specialty media
49
7 Press
.
8 Press the arrow buttons until Custom Type <x>or another custom name appears, and then press
.
Submitting changesappears, followed by Paper Menu.
9 Press
, and then press
to return to the Readystate.
Setting the Paper Size and Paper Type
Note: Trays with matching Paper Size and Paper Type settings are automatically linked by the printer. When a linked
tray runs out of paper, the printer draws from another tray.
To change the Paper Size and Paper Type settings:
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
.
3 Press the arrow buttons until Paper Menuappears, and then press
4 Press the arrow buttons until Size/Typeappears, and then press
5 Press the arrow buttons until the correct tray appears, and then press
.
.
.
6 Press
when Sizeappears.
7 Press the arrow buttons until the correct size appears, and then press
.
Submitting changesappears, followed by Size.
8 Press the arrow buttons until Typeappears, and then press
.
9 Press the arrow buttons until the correct type appears, and then press
.
Submitting changesappears, followed by Type.
10 Press
, and then press
to return to the Readystate.
Configuring Universal paper settings
The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer
menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper
Size menu. Then, specify all of the following Universal size settings for your paper:
• Units of measure (inches or millimeters)
• Portrait Height and Portrait Width
• Feed Direction
Note: The smallest supported Universal size is 76.2 x 127 mm (3 x 5 in.); the largest is 215.9 x 355.6 mm
(8.5 x 14 in.).
Specify a unit of measurement
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
.
3 Press the arrow buttons until Paper Menuappears, and then press
.
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Loading paper and specialty media
50
4 Press the arrow buttons until Universal Setupappears, and then press
.
5 Press the arrow buttons until Units of Measureappears, and then press
.
6 Press the arrow buttons until the correct unit of measure appears, and then press
.
Submitting changesappears, followed by the Universal Setupmenu.
Specify the paper height and width
Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows the
printer to support the size, including support for standard features such as duplex printing and printing multiple pages
on one sheet.
1 From the Universal Setup menu, press the arrow buttons until Portrait Widthor Portrait Height
appears, and then press
.
Note: Select Portrait Heightto adjust the paper height setting or Paper Widthto adjust the paper
width setting.
2 Press the arrow buttons to decrease or to increase the setting, and then press
.
Submitting changesappears, followed by the Universal Setupmenu.
Loading the standard 250‑sheet tray and optional 550‑sheet
tray
The printer has one standard 250-sheet tray (Tray 1) with an attached manual feeder. The 250-sheet tray, the 650-
sheet duo drawer, and the optional 550-sheet tray support the same paper sizes and types and are loaded in the same
way.
Note: The optional 550-sheet tray is not available for all printer models.
1 Pull the tray out.
Note: Do not remove trays while a job prints or while Busyappears on the display. Doing so may cause a jam.
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Loading paper and specialty media
51
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2 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being
loaded.
Note: Use the size indicators on the bottom of the tray to help position the guide.
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Loading paper and specialty media
52
3 If the paper is longer than letter‑size paper, then push the green tab at the back of the tray to elongate it.
4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
5 Load the paper stack with the recommended print side faceup.
6 Make sure the paper guides are secure against the edges of the paper.
Note: Make sure that the side guides are placed tightly against the edges of the paper so that the image is
registered properly on the page.
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Loading paper and specialty media
53
7 Insert the tray.
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8 If a different type or size of paper was loaded than the type or size previously loaded in the tray, change the Paper
Type or Paper Size setting for the tray from the printer control panel.
Note: Mixing paper sizes or types in a paper tray may lead to jams.
Loading the 650‑sheet duo drawer
The 650‑sheet duo drawer (Tray 2) consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder. The
drawer is loaded in the same way as the 250‑sheet tray and the optional 550‑sheet tray, and supports the same paper
types and sizes. The only differences are the look of the guide tabs and the location of the paper size indicators, as
shown in the following illustration:
Note: The optional 550‑sheet tray is not available for all printer models.
1
2
3
1
2
3
Length guide tabs
Size indicators
Width guide tabs
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Loading paper and specialty media
54
Using the multipurpose feeder
1 Push the multipurpose feeder latch to the left.
2 Open the multipurpose feeder.
3 Grasp the extension, and pull it straight out until it is fully extended.
4 Prepare the paper for loading.
• Flexsheetsof paper back andforthtoloosenthem, andthenfanthem. Donotfoldorcrease the paper. Straighten
the edges on a level surface.
• Hold transparencies by the edges and fan them. Straighten the edges on a level surface.
Note: Avoid touching the print side of transparencies. Be careful not to scratch them.
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Loading paper and specialty media
55
• Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level
surface.
5 Locate the stack height limiter and tab.
Note: Do not exceed the maximum stack height by forcing paper under the stack height limiter.
2
1
4
3
1
2
3
4
Tab
Stack height limiter
Width guide
Size indicators
6 Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack.
• Load paper, card stock, and transparencies with the recommended print side facedown and the top edge
entering first.
• Load envelopes with the flap side up.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self‑stick adhesives. These envelopes may severely damage the printer..
Notes:
• Do not load or close the multipurpose feeder while a job is printing.
• Load only one size and type of paper at a time.
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Loading paper and specialty media
56
7 Make sure the paper is as far into the multipurpose feeder as it will go with very gentle pushing. Paper should lie
flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or
wrinkled.
8 From the printer control panel, set the Paper Size and Paper Type.
Using the manual feeder
The standard 250‑sheet tray has an integrated manual feeder that can be used to print on different types of paper one
sheet at a time.
1 Load a sheet of paper into the manual feeder.
• Printable side facedown for one-sided printing.
• Printable side faceup for two‑sided (duplex) printing.
Note: There are different ways for loading letterhead depending on the mode of printing.
One‑sided printing using a letterhead Two‑sided printing using a letter‑head
C
A B
• Load envelopes with the flap side up and against the right side of the paper guide.
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Loading paper and specialty media
57
2 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides.
Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers.
3 Adjust the paper guides to the paper width.
Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper causes jams.
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Paper and specialty media guide
58
Paper and specialty media guide
Additional information for printing on speciality medias may be found in the Cardstock and Label Guide available on
Paper guidelines
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer can automatically feed paper weights from 60 to 176 g/m2 (16 to 47 lb bond) grain long. Paper lighter than
75 g/m2 (20 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 80 g/m2 (21 lb
bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m2 or heavier paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding
problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too
smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points;
however, smoothness between 150 and 200 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60 to 176 g/m2 (16 to 47 lb bond) paper, use grain long fibers.
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Paper and specialty media guide
59
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton possesses characteristics that can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless
copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),
such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough‑edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m2 (16 lb)
• Multiple‑part forms or documents
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on the
paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 60 to 176 g/m2 weight paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 200°C (392°F) without melting or releasing hazardous emissions. Use inks that are not affected by
the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
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Paper and specialty media guide
60
Preprinted papers such as letterhead must be able to withstand temperatures up to 200°C (392°F) without melting or
releasing hazardous emissions.
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturersrecommendprinting inatemperature range of18to 24°C (65 to75°F)withrelativehumidity between
40 and 60%.
• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the types of paper they support.
Note: For an unlisted paper size, select the closest larger listed size.
Paper sizes supported by the printer
Notes:
• Your printer model may have a 650‑sheet duo drawer, which consists of a 550‑sheet tray and an integrated
100‑sheet multipurpose feeder. The 550‑sheet tray part of the 650‑sheet duo drawer supports the same paper
as the optional 550‑sheet tray. The integrated multipurpose feeder supports different paper sizes, types, and
weights.
• The optional 550‑sheet tray is not available for all printer models.
Paper size
A4
Dimensions
250‑sheet tray Optional
Multipurpose
550‑sheet tray feeder
Manual
feeder
210 x 297 mm
(8.3 x 11.7 in.)
A5
148 x 210 mm
(5.83 x 8.3 in.)
JIS B5
A6
182 x 257 mm
(7.2 x 10.1 in.)
105 x 148 mm
(4.1 x 5.8 in.)
X
X
X
Statement
Letter
140 x 216 mm
(5.5 x 8.5 in.)
X
216 x 279 mm
(8.5 x 11 in.)
* When Universal is selected, the page is formatted for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software
program.
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Paper and specialty media guide
61
Paper size
Folio
Dimensions
250‑sheet tray Optional
Multipurpose
550‑sheet tray feeder
Manual
feeder
216 x 330 mm
(8.5 x 13 in.)
Oficio (Mexico)
Legal
216 x 340 mm
(8.5 x 13 in.)
216 x 356 mm
(8.5 x 14 in.)
Executive
Universal*
184 x 267 mm
(7.3 x 10.5 in.)
148 x 210 mm
(5.8 x 8.3 in.) up to
216 x 356 mm
(8.5 x 14 in.)
76 x 127 mm (3 x 5 in.) X
up to 216 x 356 mm
(8.5 x 14 in.)
X
7 3/4 Envelope
(Monarch)
98 x 191 mm
(3.9 x 7.5 in.)
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
9 Envelope
98 x 225 mm
(3.9 x 8.9 in.)
10 Envelope
DL Envelope
B5 Envelope
C5 Envelope
Monarch
105 x 241 mm
(4.1 x 9.5 in.)
110 x 220 mm
(4.3 x 8.7 in.)
176 x 250 mm
(6.9 x 9.8 in.)
162 x 229 mm
(6.4 x 9 in.)
105 x 241 mm
(4.1 x 9.5 in.)
Other Envelope
98 x 162 mm
(3.9 x 6.3 in.) up to
176 x 250 mm
(6.9 x 9.8 in.)
* When Universal is selected, the page is formatted for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software
program.
Paper types supported by the printer
Notes:
• Your printer model may have a 650‑sheet duo drawer, which consists of a 550‑sheet tray and an integrated
100‑sheet multipurpose feeder. The 550‑sheet tray part of the 650‑sheet duo drawer supports the same paper
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Paper and specialty media guide
62
as the optional 550‑sheet tray. The integrated multipurpose feeder supports different paper sizes, types, and
weights.
• The optional 550‑sheet tray is not available for all printer models.
Paper type
Standard 250‑sheet Optional 550‑sheet Multipurpose feeder Manual feeder
tray
tray
Paper
Card stock
Transparencies*
Envelopes
Paper labels
X
X
X
* Lexmark transparency part numbers 12A8240 and 12A8241 are supported from the standard tray, manual feeder, and
the multipurpose feeder.
Paper types and weights supported by the printer
Notes:
• Your printer model may have a 650‑sheet duo drawer, which consists of a 550‑sheet tray and an integrated
100‑sheet multipurpose feeder. The 550‑sheet tray part of the 650‑sheet duo drawer supports the same paper
as the optional 550‑sheet tray. The integrated multipurpose feeder supports different paper sizes, types, and
weights.
• The optional 550‑sheet tray is not available for all printer models.
Paper type
Light1, 2
250‑sheet tray
Optional 550‑sheet
Multipurpose feeder Manual feeder
tray
60 to 74.9 g/m2 grain 60 to 74.9 g/m2 grain 60 to 74.9 g/m2 grain 60 to 74.9 g/m2 grain
long (16 to 19.9 lb
bond)
long (16 to 19.9 lb
bond)
long (16 to 19.9 lb
bond)
long (16 to 19.9 lb
bond)
Plain1, 2
75 to 89.9 g/m2 grain 75 to 89.9 g/m2 grain 75 to 89.9 g/m2 grain 75 to 89.9 g/m2 grain
long (20 to 23.8 lb
bond)
long (20 to 23.8 lb
bond)
long (20 to 23.8 lb
bond)
long (20 to 23.8 lb
bond)
1 Paper types must be set to match the supporting paper weights.
2 The duplex supports paper weights between 60–105 g/m2 (16–28 lb) grain long bond. The duplex does not support card
stock, transparencies, envelopes, or labels.
3 For 60 to 176 g/m2 (16 to 47 lb bond) paper, we recommend grain long fibers.
4 Lexmark transparency part numbers 12A8240 and 12A8241 are supported from the 250‑sheet tray, manual feeder, and
multipurpose feeder.
5 The pressure sensitive area must enter the printer first.
6 100 percent cotton content maximum weight is 90 g/m2 (24 lb) bond.
7 105 g/m2 (28 lb) bond envelopes are limited to 25 percent cotton content.
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Paper and specialty media guide
63
Paper type
Heavy1, 2
250‑sheet tray
Optional 550‑sheet
Multipurpose feeder Manual feeder
tray
90 to 104.9 g/m2 grain 90 to 104.9 g/m2 grain 90 to 104.9 g/m2 grain 90 to 104.9 g/m2 grain
long (23.9 to 27.8 lb
bond)
long (23.9 to 27.8 lb
bond)
long (23.9 to 27.8 lb
bond)
long (23.9 to 27.8 lb
bond)
Cardstock1, 2
105 to 176 g/m2 grain 105 to 176 g/m2 grain 105 to 176 g/m2 grain 105 to 176 g/m2 grain
long (27.8 to 47 lb
bond)
long (27.8 to 47 lb
bond)
long (27.8 to 47 lb
bond)
long (27.8 to 47 lb
bond)
Book—88 to 176 g/m2 Book—88 to 176 g/m2 Book—88 to 176 g/m2 Book—88 to 176 g/m2
Glossy papers
grain long (60 to 120 lb grain long (60 to 120 lb grain long (60 to 120 lb grain long (60 to 120 lb
book)
book)
book)
book)
Cover—162 to
Cover—162 to
Cover—162 to
Cover—162 to
176 g/m2 grain long (60 176 g/m2 grain long (60 176 g/m2 grain long (60 176 g/m2 grain long (60
to 65 lb cover)
Card stock—maximum Index Bristol—
(grain long)3 120 g/m2 (67 lb)
to 65 lb cover)
to 65 lb cover)
to 65 lb cover)
Index Bristol—
120 g/m2 (67 lb)
Index Bristol—
120 g/m2 (67 lb)
Index Bristol—
120 g/m2 (67 lb)
Tag—120 g/m2 (74 lb) Tag—120 g/m2 (74 lb) Tag—120 g/m2 (74 lb) Tag—120 g/m2 (74 lb)
Cover—135 g/m2
(50 lb)
Cover—135 g/m2
(50 lb)
Cover—135 g/m2
(50 lb)
Cover—135 g/m2
(50 lb)
Card stock—maximum Index Bristol—
Index Bristol—
163 g/m2 (90 lb)
Index Bristol—
163 g/m2 (90 lb)
Index Bristol—
163 g/m2 (90 lb)
(grain short)1
163 g/m2 (90 lb)
Tag—163 g/m2 (100 lb) Tag—163 g/m2 (100 lb) Tag—163 g/m2 (100 lb) Tag—163 g/m2 (100 lb)
Cover—176 g/m2
(65 lb)
Cover—176 g/m2
(65 lb)
Cover—176 g/m2
(65 lb)
Cover—176 g/m2
(65 lb)
Transparencies4
Labels—maximum5
Envelopes6,7
170–180 g/m2 (45 to
48 lb)
170–180 g/m2 (45 to 170–180 g/m2 (45 to
N/A
48 lb)
48 lb)
Paper—131 g/m2
(35 lb bond)
Paper—131 g/m2 (35 lb Paper—131 g/m2
bond)
Paper—131 g/m2
(35 lb bond)
(35 lb bond)
60 to 105 g/m2 (16 to 60 to 105 g/m2 (16 to
28 lb bond) 28 lb bond)
X
X
1 Paper types must be set to match the supporting paper weights.
2 The duplex supports paper weights between 60–105 g/m2 (16–28 lb) grain long bond. The duplex does not support card
stock, transparencies, envelopes, or labels.
3 For 60 to 176 g/m2 (16 to 47 lb bond) paper, we recommend grain long fibers.
4 Lexmark transparency part numbers 12A8240 and 12A8241 are supported from the 250‑sheet tray, manual feeder, and
multipurpose feeder.
5 The pressure sensitive area must enter the printer first.
6 100 percent cotton content maximum weight is 90 g/m2 (24 lb) bond.
7 105 g/m2 (28 lb) bond envelopes are limited to 25 percent cotton content.
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Paper and specialty media guide
64
Paper capacities
Input capacities
Notes:
• Your printer model may have a 650‑sheet duo drawer, which consists of a 550‑sheet tray and an integrated
100‑sheet multipurpose feeder. The 550‑sheet tray part of the 650‑sheet duo drawer supports the same paper
as the optional 550‑sheet tray. The integrated multipurpose feeder supports different paper sizes, types, and
weights.
• The optional 550‑sheet tray is not available for all printer models.
Paper type
Paper
250‑sheet tray
250 sheets1
Optional 550‑sheet tray
550 sheets1
Multipurpose tray
100 sheets1
1002
50
X
2002
X
502
Labels
Transparencies
Envelopes
Other
50
X
10
Various quantities3
X
X
1 Based on 75 g/m2 (20 lb) paper
2 Capacity varies depending on label material and construction.
3 Capacity varies depending on the weight and type of paper.
Output capacity
Standard output bin1
Paper type
100 sheets2
Paper
1 Capacity may vary depending on media specifications and the printer operating environment.
2 Based on 75 g/m2 (20 lb) paper
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Printing
65
Printing
This chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialty media
can affect how reliably documents print. For more information, see "Avoiding jams" and "Storing print media."
Printing a document
1 Load paper into a tray or feeder.
2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
3 Do one of the following:
For Windows users
a With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Note: To print on a specific size or type of paper, adjust the paper size or type settings to match the loaded
paper, or select the appropriate tray or feeder.
c Click OK, and then click Print.
For Macintosh users
a Customize the settings as needed in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the Print dialog and pop‑up menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or
select the appropriate tray or feeder.
3 Click Print.
Warning—Potential Damage: While printing, do not touch the metal shaft in the area where the printer ejects paper
into the standard exit bin.
Printing on specialty media
Tips on using letterhead
Page orientation is important when printing on letterhead. Use the following table to determine which direction to
load the letterhead:
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Printing
66
Source or process
Print side and paper orientation
Printed letterhead design is placed faceup. The top edge of the sheet with the logo is
placed at the front of the tray.
• Standard 250‑sheet tray
• Optional 550‑sheet tray
• Simplex (one‑sided) printing
from trays
C
A B
Duplex (two‑sided) printing from
Printed letterhead design is placed facedown. The top edge of the sheet with the logo
is placed at the back of the tray.
trays
C
A B
Manual feeder (simplex printing)
Multipurpose feeder
Preprinted letterhead design is placed facedown. The top edge of the sheet with the
logo should enter the manual feeder first.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for
laser printers.
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Printing
67
Source or process
Print side and paper orientation
Manual feeder (duplex printing)
Multipurpose feeder
Preprinted letterhead design is placed faceup. The top edge of the sheet with the logo
should enter the manual feeder last.
C
A B
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for
laser printers.
Tips on using transparencies
Print samples on the transparencies being considered for use before buying large quantities.
When printing on transparencies:
• Feed transparencies from the 250-sheet tray, manual feeder, or optional multipurpose feeder.
• Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure
transparencies are able to withstand temperatures up to 200°C (392°F) without melting, discoloring, offsetting, or
releasing hazardous emissions.
• To prevent print quality problems, avoid getting fingerprints on the transparencies.
• Before loading transparencies, fan the stack to prevent sheets from sticking together.
• We recommend Lexmark part number 12A8240 for letter‑size transparencies and Lexmark part number 12A8241
for A4‑size transparencies.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
When printing on envelopes:
• Feed envelopes from the manual feeder or optional multipurpose feeder.
• Set the Paper Type to Envelope, and select the envelope size.
• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the
envelopes can withstand temperatures up to 200°C (392°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
• For the best performance, use envelopes made from 60 g/m2 (16 lb bond) paper. Use up to 105 g/m2 (28 lb bond)
weight for envelopes as long as the cotton content is 25% or less. All‑cotton envelopes must not exceed 90 g/m2
(24 lb bond) weight.
• Use only new envelopes.
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Printing
68
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Have windows, holes, perforations, cutouts, or embossing
– Have metal clasps, string ties, or folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
• Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
Tips on using paper labels
Print samples on the labels being considered for use before buying large quantities.
Note: Use only paper label sheets.
When printing on labels:
• From MarkVision Professional, the printer software, or the printer control panel, set the Paper Type to Labels.
• Use only letter‑, A4‑, or legal‑size label sheets.
• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:
– The labels can withstand temperatures up to 200°C (392°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without
delaminating, oozing around the edges, or releasing hazardous fumes.
• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
• Do not use labels with exposed adhesive.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and
use a non‑oozing adhesive.
• Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
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Printing
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When printing on card stock:
• From MarkVision Professional, the printer software, or the printer control panel:
1 Set the Paper Type to Card Stock.
2 Set the Paper Weight to Card Stock Weight.
3 Set the Card Stock Weight to Normal or Heavy.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 200°C (392°F)
without releasing hazardous emissions.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi‑liquid and volatile components into the printer.
• Use grain short card stock when possible.
Printing from a flash drive
A USB port is located on the printer control panel. Insert a flash drive to print supported file types.
Notes:
• When a USB flash drive is inserted into the printer, the printer can only scan to the flash drive or print files from
the flash drive. All other printer functions are unavailable.
• Before printing an encrypted .pdf file, enter the file password from the printer control panel.
• You cannot print files for which you do not have printing permissions.
To print from a flash drive:
1 Make sure the printer is on and Readyor Busyappears.
2 Insert a flash drive into the USB port.
Notes:
• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, the
printer ignores the flash drive.
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Printing
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• If you insert the flash drive while the printer is printing other jobs, Busyappears. After the other jobs are
processed, you may need to view the held jobs list to print documents from the flash drive.
3 Press the arrow button until the document you want to print appears, and then press
.
Note: Folders found on the flash drive appear with a + in front of the folder (for example, + documents). File
names are appended by the extension type (for example, .jpg).
4 Press
to print one copy, or enter the number of copies using the keypad, and then press
to initiate the print
job.
Note: Do not remove the flash drive from the USB port until the document has finished printing.
Supported flash drives and file types
Flash drive
File type
Documents:
• .pdf
• .pcx
• Lexar JumpDrive 2.0
• Pro (256 MB, 512 MB, or 1G sizes) or
• SanDisk Cruzer Mini (256 MB, 512 MB, or 1G sizes);
• .xps
Notes:
• .dcx
Images:
• .gif
• .JPEG
• .bmp
• .TIFF
• .png
• Hi‑Speed USB flash drives must support the Full‑speed standard. Devices supporting only USB
Low‑speed capabilities are not supported.
• USB flash drives must support the FAT (File Allocation Tables) system. Devices formatted with NTFS
(New Technology File System) or any other file system are not supported.
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Printing
71
Printing photos from a PictBridge‑enabled digital camera
You can connect a PictBridge‑enabled digital camera to the printer, and use the buttons on the camera to select and
print photos.
1 Insert one end of the USB cable into the camera.
Note: Use only the USB cable that came with your camera.
2 Insert the other end of the USB cable into the USB port on the front of the printer.
Notes:
• Make sure the PictBridge‑enabled digital camera is set to the correct USB mode. See the camera
documentation for more information.
• If the PictBridge connection is successful, then a confirmation message appears on the printer display.
3 Follow the instructions on the camera to select and print photos.
Note: If the printer is turned off while the camera is connected, then you must disconnect and then reconnect the
camera.
Printing information pages
For more information on printing these pages, see “Printing menu settings pages” on page 32 and “Printing a network
Printing a font sample list
To print samples of the fonts currently available for your printer:
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
3 Press the arrow buttons until Reportsappears, and then press
4 Press the arrow buttons until Print Fontsappears, and then press
.
.
.
5 Press the arrow buttons until PCL Fonts, PostScript Fonts, or PPDS Fontsappears, and then press
.
After the font sample list prints, Readyappears.
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Printing
72
Printing a directory list
A directory list shows the resources stored in flash memory or on the hard disk.
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
.
3 Press the arrow buttons until Reportsappears, and then press
.
4 Press the arrow buttons until Print Directoryappears, and then press
.
After the directory list prints, Readyappears.
Printing the print quality test pages
Print the print quality test pages to isolate print quality problems.
1 Turn the printer off.
2 Hold down
and the right arrow button while turning the printer on.
3 Release the buttons when the dots appear, and wait for CONFIG MENUto appear.
4 Press the arrow buttons until PRINT_QUAL_TXTappears, and then press
.
The print quality test pages print.
5 Press the arrow buttons until Exit Config Menuappears, and then press
.
Resetting the Printerappears briefly, and then Readyappears.
Canceling a print job
Canceling a print job from the printer control panel
1 Press
.
Stopping . . .appears, followed by Cancel Print Job.
2 Press
.
Cancelingappears.
Canceling a print job from the computer
For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers> OK
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Printing
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In Windows 7 or earlier
a Click or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Double‑click the printer icon.
3 Select the print job you want to cancel.
4 Click Delete.
For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Open Print Queue
• System Preferences > Print & Fax > select your printer > Open Print Queue
2 From the printer window, select the print job you want to cancel, and then delete it.
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Copying
74
Copying
ADF
Scanner glass
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Use the ADF for multiple‑page documents.
Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
Making copies
Making a quick copy
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, adjust the paper guides.
3 From the printer control panel, press
for a black only copy or
for a color copy.
Note: If a LexmarkTM Document Solutions Suite (LDSS) profile has been installed, then you may receive an error
when attempting a quick copy. Contact your system support person for access.
4 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the numeric keypad.
Copying using the ADF
1 Load an original document faceup, short edge first into the ADF.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 Adjust the paper guides.
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Copying
75
3 From the printer control panel, press the Copy button, or use the keypad to enter the number of copies.
4 Change the copy settings as needed.
5 From the printer control panel, press
for a black only copy or
for a color copy.
Copying using the scanner glass
1 Place an original document facedown on the scanner glass in the upper left corner.
2 From the printer control panel, press the Copy button, or use the keypad to enter the number of copies.
3 Change the copy settings as needed.
4 From the printer control panel, press
for a black only copy or
for a color copy.
5 Place the next document on the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the
numeric keypad.
Copying photos
1 Place a photo facedown on the scanner glass in the upper left corner.
2 From the printer control panel, press the Copy button.
3 Press the Content button until the light next to Photo comes on.
4 Change the copy settings as needed.
5 From the printer control panel, press
for a black only copy or
for a color copy.
6 Place the next document on the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the
numeric keypad.
Copying on specialty media
Copying to transparencies
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Copy button.
4 From the Copy area, press the Options button.
5 Press the arrow buttons until Paper Sourceappears, and then press
.
6 Press the arrow buttons until the tray or source containing the transparencies appears, and then press
.
7 Change the copy settings as needed.
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Copying
76
8 Press
for a black only copy or
for a color copy.
9 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the numeric keypad.
Copying to letterhead
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Copy button.
4 From the Copy area, press the Options button.
5 Press the arrow buttons until Paper Sourceappears, and then press
.
6 Press the arrow buttons until the tray or source containing the letterhead appears, and then press
.
7 Change the copy settings as needed.
8 Press
for a black only copy or
for a color copy.
9 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the numeric keypad.
Customizing copy settings
Copying from one size to another
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Copy button.
4 From the Copy area, press the Options button.
Original Sizeappears.
5 Press
6 Press the arrow buttons until the size of the original document appears, and then press
7 Press the arrow buttons until Paper Sourceappears, and then press
.
.
.
8 Press the arrow buttons until the tray or source containing the size you want the copy to be appears, and then press
.
Note: If you select a paper size that is different from the original size, then the printer will scale the size
automatically.
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Copying
77
9 Change the copy settings as needed.
10 Press
for a black only copy or
for a color copy.
11 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the numeric keypad.
12 Press
to return to the Readystate.
Making copies using paper from a selected tray
During the copy process, you can select the tray that contains the paper type of choice. For example, if specialty media
is loaded in the multipurpose feeder, and you want to make copies on that media:
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Copy button.
4 From the Copy area, press the Options button.
5 Press the arrow buttons until Paper Sourceappears, and then press
6 Press the arrow buttons until the tray or source containing the media you want the copy to be on appears, and then
press
7 Change the copy settings as needed.
8 Press for a black only copy or
.
.
for a color copy.
9 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the numeric keypad.
10 Press
to return to the Readystate.
Copying on both sides of the paper (duplexing)
Note: The duplex feature is not available on selected printer models.
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Copy button.
4 Press the Duplex/2‑Sided button.
5 Press the arrow buttons until 1 To 2 Sidedappears, and then press
.
The first number represents sides of the original documents; the second number represents sides of the copy. For
example, select 1‑sided to 2‑sided if you have 1-sided original documents and you want 2‑sided copies.
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Copying
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6 Press
for a black only copy or
for a color copy.
7 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the numeric keypad.
Reducing or enlarging copies
Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size. The
factory default setting for Scale is Auto. If you leave Scale set to Auto, then the content of your original document will
be scaled to fit the size of the paper onto which you are copying.
To reduce or enlarge a copy:
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Copy button.
4 Press the Scale button.
5 Press the arrow buttons until the scale option you want appears, and then press
.
If you selected Custom then do the following:
a Press the arrow buttons to decrease or increase the size, or enter a number between 25 and 400 on the numeric
keypad.
b Press
6 Press
.
for a black only copy or
for a color copy.
7 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the numeric keypad.
Making a copy lighter or darker
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Copy button.
4 Press the Darkness button.
5 Press the arrow buttons to make the copy lighter or darker.
6 Press
.
7 Press
for a black only copy or
for a color copy.
8 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the numeric keypad.
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Copying
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Adjusting copy quality
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Copy button.
4 Press the Content button until the light comes on next to the setting that best represents what you are copying:
• Text—Used for original documents that are mostly text or line art
• Text/Photo—Used when the original documents are a mixture of text and graphics or pictures
• Photo—Used when the original document is a high-quality photograph or inkjet print
5 Press
for a black only copy or
for a color copy.
6 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the numeric keypad.
7 Press
to return to the Readystate.
Collating copies
If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the
copies as groups of pages (not collated).
Collated
Not collated
By default, Collate is set to On. If you do not want to collate your copies, then change the setting to Off.
To turn collation off:
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Copy button.
4 From the Copy area, press the Options button.
5 Press the arrow buttons until Collateappears, and then press
6 Press the arrow buttons until Off [1,1,1,2,2,2]appears, and then press
7 Press for a black only copy or for a color copy.
.
.
8 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the numeric keypad.
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Copying
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Placing separator sheets between copies
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2 Click Settings.
3 Click Copy Settings.
4 Click Separator Sheets.
Note: Collation must be On for the separator sheets to be placed between copies. If Collation is Off, then the
separator sheets are added to the end of the print job.
5 Select one of the following:
• Between pages
• Between copies
• Between jobs
6 Click Submit.
Copying multiple pages onto a single sheet
In order to save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single
sheet of paper.
Notes:
• The Paper Size must be set to Letter, Legal, A4, or B5 JIS.
• The Copy Size must be set to 100%.
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Copy button.
4 From the Copy area, press the Options button.
5 Press the arrow buttons until Paper Saverappears, and then press
.
6 Select the output you want.
For example, if you have four portrait-oriented original documents that you want copied to the same side of one
sheet, stop at 4 on 1 Portrait, and then press
.
7 Press for a black only copy or for a color copy.
8 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the numeric keypad.
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Canceling a copy job
A copy job can be canceled when the document is in the ADF, on the scanner glass, or while the document is printing.
To cancel a copy job:
1 From the printer control, panel press
.
Stoppingappears, followed by Cancel Job.
2 Press
to cancel the job.
Note: If you want to continue to process the job, then press
to continue copying.
Cancelingappears.
The printer clears all pages in the ADF or printer and then cancels the job. Once the job is canceled, the copy screen
appears.
Improving copy quality
Question
Tip
When should I use Text
mode?
• Use text mode when text preservation is the main goal of the copy, and preserving images
copied from the original document is not a concern.
• Text mode is recommended for receipts, carbon copy forms, and documents that contain
only text or fine line art.
When should I use
Text/Photo mode?
• Use Text/Photo mode when copying an original document that contains a mixture of text
and graphics.
• Text/Photo mode is recommended for magazine articles, business graphics, and
brochures.
When should I use
Photograph mode?
Use Photograph mode when the original document is a high-quality photograph or inkjet print.
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E-mailing
82
E-mailing
ADF
Scanner glass
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Use the ADF for multiple‑page documents.
Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail
from the printer. You can type the e‑mail address, use a shortcut number, or use the address book.
Getting ready to e-mail
Setting up the e-mail function
For e-mail to operate, it must be turned on in the printer settings and have a valid IP address or gateway address. To
set up the e-mail function:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2 Click Settings.
3 Click E-mail/FTP Settings.
4 Click E-mail Server Setup.
5 Change the e‑mail settings as needed.
6 Click Submit.
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E-mailing
83
Setting up the address book
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2 Click Settings.
3 Click E-mail/FTP Settings.
4 Click Manage E-mail Shortcuts.
5 Change the e‑mail settings as needed.
6 Click Submit.
Creating an e-mail shortcut using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2 Click Settings.
3 Click Manage Destinations.
Note: You may be asked to enter a password. If you do not have an ID and password, get one from your system
support person.
4 Click E-mail Destination Setup.
5 Type a unique name for the recipient, and then enter the e-mail address.
Note: If you are entering multiple addresses, separate each address with a comma (,).
6 Select the scan settings (Format, Content, Color, and Resolution).
7 Enter a shortcut number, and then click Add.
If you enter a number that is already in use, you are prompted to select another number.
E-mailing a document
Sending an e-mail using the keypad
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Scan/Email button.
Scan to E‑mailappears.
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E-mailing
84
4 Press
.
Searchor Manual Entryappears.
Note: If there are no entries in the address book, then Manual Entryappears.
5 Press
to search the address book or press the arrow buttons until Manualappears, and then press
or enter an e‑mail address.
to select
Using the address book
a After selecting Searchon the printer control panel, press the arrow buttons until the address you want
appears, and then press
.
b Press 1 to search for another address or press 2 to end the search.
After you press 2, Press Start To Beginappears.
c Press
to send a black only copy or
to send a color copy.
Manually entering an e‑mail address
After selecting Manualon the printer control panel, Entry Nameappears on the first line and a blank line with
a blinking cursor appears on the second line.
a Press the button on the numeric keypad that corresponds with the number or letter you want. The first time
you press the button, the number for that button appears. When you press the button again, one of the letters
assigned to that button appears.
b Press the right arrow button to move to the next space, or wait a few seconds and the cursor will move to the
next space.
c Once the e‑mail address is entered, press
.
Another E‑mail? 1=Yes 2=NOappears.
d Press 1 to enter another address, or press 2 to end the address entry.
After you press 2, Press Start To Beginappears.
e Press
to send a black only copy or
to send a color copy.
Sending an e‑mail using a shortcut number
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Scan/Email button.
Scan to E‑mailappears.
4 Press
.
Searchappears.
Note: If there are no entries in the address book, Manual Entryappears.
#
5 Press
, and then enter the recipient's shortcut number.
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E-mailing
85
6 Press 1 to enter another shortcut or press 2 to end the shortcut entry.
After you press 2, Press Start To Beginappears.
7 Press
to send a black only e‑mail or
to send a color e‑mail.
Sending an e-mail using the address book
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Scan/Email button.
Scan to E‑mailappears.
4 Press
.
Searchappears.
Note: If there are no entries in the address book, Manual Entryappears.
5 Press
to search the address book.
6 Press the arrow buttons until the address you want appears, and then press
.
7 Press 1 to search for another address or press 2 to end the search.
After you press 2, Press Start To Beginappears.
8 Press
to send a black only copy or
to send a color copy.
Canceling an e-mail
An e‑mail can be canceled when the document is in the ADF or on the scanner glass. To cancel an e‑mail:
1 From the printer control panel, press
Stoppingappears, and then Cancel Jobappears.
.
2 Press
to cancel the job.
Note: If you want to continue to process the job, press
to continue scanning the e‑mail.
Cancelingappears.
The printer clears all pages in the ADF and then cancels the job. Once the job is canceled, the copy screen appears.
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Faxing
ADF
Scanner glass
1@
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#
Use the ADF for multiple‑page documents.
Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
Getting the printer ready to fax
The following connection methods may not be applicable in all countries or regions.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or
receiving a fax.
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To enter your fax setup information, use the printer control panel, or use your browser to access the Embedded Web
Server and then enter the Settings menu.
Note: If you do not have a TCP/IP environment, then you must use the printer control panel to enter your fax setup
information.
Using the printer control panel for fax setup
When the printer is turned on for the first time or if the printer has been off for an extended time, a series of start‑up
screens appear. If the printer has fax capabilities, then the following screens appear:
Station Name
Station Number
1 When Station Nameappears, enter the name to be printed on all outgoing faxes.
a Press the button on the numeric keypad that corresponds with the number or letter you want. The first time
you press the button, the number for that button appears. When you press the button again, one of the letters
assigned to that button appears.
b Press the right arrow button to move to the next space, or wait a few seconds and the cursor will move to the
next space.
2 After entering the Station Name, press
.
The display changes to Station Number.
3 When Station Numberappears, enter the printer fax number.
a Press the button on the numeric keypad that corresponds with the number you want.
b Press the right arrow button to move to the next space, or wait a few seconds and the cursor will move to the
next space.
4 After entering the Station Number, press
.
Using the Embedded Web Server for fax setup
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2 Click Settings.
3 Click Fax Settings.
4 Click Analog Fax Setup.
5 Click inside the Station Name box, and then enter the name to be printed on all outgoing faxes.
6 Click inside the Station Number box, and then enter the printer fax number.
7 Click Submit.
Choosing a fax connection
You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. To
determine the best way to set up the printer, see the following table.
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Notes:
• The printer is an analog device that works best when directly connected to the wall outlet. Other devices (such
as a telephone or answering machine) can be successfully attached to pass through the printer, as described in
the setup steps.
• If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter) is required.
Contact your DSL provider for a DSL filter. The DSL filter removes the digital signal on the telephone line that can
interfere with the ability of the printer to fax properly.
• You do not need to attach the printer to a computer, but you do need to connect it to an analog telephone line
to send and receive faxes.
Equipment and service options
Fax connection setup
Connect directly to the telephone line
Connect to a Digital Subscriber Line (DSL or ADSL) service See “Connecting to a DSL service” on page 89.
Connect to a Private Branch eXchange (PBX) or
Integrated Services Digital Network (ISDN) system
Use a Distinctive Ring service
Connect to a telephone line, telephone, and answering See “Connecting a telephone or answering machine to the same
machine
Connect through an adapter used in your area
Connect to a computer with a modem
Connecting to an analog telephone line
If your telecommunications equipment uses a US‑style (RJ11) telephone line, then follow these steps to connect the
equipment:
1 Connect one end of the telephone cable that came with the printer to the top LINE port on the back of the printer.
2 Connect the other end of the telephone cable to an active analog telephone wall jack.
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Connecting to a DSL service
If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then
follow these steps to connect the equipment:
1 Connect one end of the telephone cable that came with the printer to the top LINE port on the back of the printer.
2 Connect the other end of the telephone cable to the DSL filter.
Note: Your DSL filter may look different than the one in the illustration.
3 Connect the DSL filter cable to an active telephone wall jack.
3
2
1
Connecting to a PBX or ISDN system
If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment:
1 Connect one end of the telephone cable that came with the printer to the top LINE port on the back of the printer.
2 Connect the other end of the telephone cable to the port designated for fax and telephone use.
Notes:
• Make sure the terminal adapter is set to the correct switch type for your region.
• Depending on the ISDN port assignment, you may have to connect to a specific port.
• When using a PBX, make sure the call waiting tone is off.
• When using a PBX system, dial the outside line prefix before dialing the fax number.
• For more information on using the fax with a PBX system, see the documentation that came with your PBX
system.
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Connecting to a Distinctive Ring Service
A distinctive ring service may be available from your telephone service provider. This service allows you to have multiple
phone numbers on one telephone line with each phone number having a different ring pattern. This may be useful for
distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, follow these steps to connect
the equipment:
1 Connect one end of the telephone cable that came with the printer to the top LINE port on the back of the printer.
2 Connect the other end of the telephone cable to an active analog telephone wall jack.
3 Change the distinctive ring setting to match the setting you want the printer to answer.
a From the printer control panel, press
b Press the arrow buttons until Settingsappears, and then press
c Press the arrow buttons until Fax Settingsappears, and then press
.
.
.
d Press the arrow buttons until Distinctive Ringsappears, and then press
.
e Press the arrow buttons until the desired ring tone appears, and then press
.
Connecting a telephone or answering machine to the same telephone line
1 Remove the plug from the bottom EXT port
on the back of the printer.
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2 Connect your telecommunications equipment directly to the bottom EXT port
on the back of the printer.
Connecting to an adapter for your country or region
The following countries or regions may require a special adapter to connect the telephone cable to the wall outlet.
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Country/region
• Austria
• Cyprus
• Denmark
• Finland
• France
• Germany
• Ireland
• Italy
• New Zealand
• Netherlands
• Norway
• Portugal
• Sweden
• Switzerland
• United Kingdom
Countries or regions except Germany
For some countries or regions, a telephone line adapter is included in the box. Use this adapter to connect an answering
machine, telephone, or other telecommunications equipment to the printer.
There is a plug installed in the bottom EXT port
the adapter.
of the printer. This plug is necessary for the proper functioning of
Note: Do not remove the plug if you have a serial phone system or wish to connect a phone or answering machine to
the adapter. If you remove it, then other telecommunications devices in your home (such as telephones or
answering machines) may not work.
1 Connect one end of the telephone cable that came with the printer to the top LINE port on the back of the printer.
2 Connect the other end of the telephone cable to the adapter, and then connect the adapter to the wall jack.
Note: Your telephone adapter may look different than the one shown. It will fit the telephone jack used in your
location.
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3 Connect the answering machine or telephone to the adapter
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Germany
There is a plug installed in the bottom EXT port
of the printer. This plug is necessary for the proper functioning of
the fax function and the proper operation of downstream phones.
Note: Do not remove the plug. If you remove it, then other telecommunications devices in your home (such as
telephones or answering machines) may not work.
1 Connect one end of the telephone cable that came with the printer to the top LINE port on the back of the printer.
2 Connect the other end of the telephone cable to the adapter, and then connect the adapter to the N slot of an
active analog telephone wall jack.
Note: Your telephone adapter may look different than the one shown. It will fit the telephone jack used in your
location.
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3 If you would like to use the same line for both fax and telephone communication, then connect a second telephone
line (not provided) between the telephone and the F slot of an active analog telephone wall jack.
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4 If you would like to use the same line for recording messages on your answering machine, then connect a second
telephone line (not provided) between the answering machine and the other N slot of the active analog telephone
wall jack.
Connecting to a computer with a modem
Connect the printer to a computer with a modem to send faxes from the software program.
Note: Setup steps may vary depending on your country or region.
1 Make sure you have the following:
• A telephone
• A computer with a modem
• Three telephone cords
• A telephone wall jack
2 Connect a telephone cord into the top LINE port of the printer, and then plug it into an active telephone wall
jack.
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3 Remove the protective plug from the bottom EXT port
of the printer.
4 Connect a second telephone cord from the telephone to the computer modem.
Note: Refer to the manual that came with your computer for the telephone connections.
5 Connect a third telephone cord from the computer modem to the bottom EXT port
of the printer.
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Setting the outgoing fax name and number
To have the designated fax name and fax number printed on outgoing faxes:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2 Click Settings.
3 Click Fax Settings.
4 Click Analog Fax Setup.
5 Click inside the Station Name box, and then enter the name to be printed on all outgoing faxes.
6 Click inside the Station Number box, and then enter the printer fax number.
7 Click Submit.
Setting the date and time
You can set the date and time so that they are printed on every fax you send. If there is a power failure, you may have
to reset the date and time. To set the date and time:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2 Click Settings.
3 Click Set Date and Time.
4 Click inside the Set Date & Time box, and then enter the current date and time.
5 Click Submit.
Turning daylight saving time on or off
The printer can be set to automatically adjust for daylight saving time:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2 Click Settings.
3 Click Set Date and Time.
4 In the Daylight Savings box, click on one of the following:
Yes turns daylight saving on.
No turns daylight saving off.
5 Click Submit.
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Sending a fax
Sending a fax using the printer control panel
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Fax button.
To:appears on the first line, and the time and date appear on the second line.
4 Enter the fax number, and then press
.
Notes:
• To place a dial pause within a fax number, press the Redial/Pause button. The dial pause appears as a
comma on the Fax to: line. Use this feature if you need to dial an outside line first.
• Press
• To use a fax shortcut, press
Then, press
5 Press 1 to enter another fax number, or press 2 to end fax number entry.
6 Press to send a black only fax or to send a color fax.
to move the cursor to the left and delete a number.
, and then press the arrow buttons until the fax shortcut you want appears.
.
Sending a fax using the computer
The printer driver fax option lets you send a print job to the printer, which sends the job as a fax. The fax option works
as a normal fax machine, but is controlled through the printer driver instead of the printer control panel.
1 With a document open, click File > Print.
2 Select the printer, and then click Properties, Preferences, Options, or Setup.
3 Navigate to:
Fax tab > Enable fax
4 Enter the recipient fax number or numbers in the “Fax number(s)” field.
Note: Fax numbers can be entered manually or by using the Phone Book feature
5 If necessary, enter a prefix in the “Dialing prefix” field.
6 Select the appropriate paper size and page orientation.
7 If you want to include a cover page with the fax, then select Include cover page with fax, and then enter the
appropriate information.
8 Click OK.
Notes:
• The Fax option is available for use only with the PostScript driver or the Universal Fax Driver. For information on
installing these drivers, see the Software and Documentation CD.
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• The Fax option must be configured and enabled in the PostScript driver under the Configuration tab before it
can be used.
• If the Always display settings prior to faxing check box is selected, then you are prompted to verify the
recipient information before the fax is sent. If this check box is cleared, then the queued document is sent
automatically as a fax when you click OK on the Fax tab.
Creating shortcuts
Creating a fax destination shortcut using the Embedded Web Server
Instead of entering the entire phone number of a fax recipient on the printer control panel each time you want to send
a fax, you can create a permanent fax destination and assign a shortcut number. You can create a shortcut to a single
fax number or a group of fax numbers.
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2 Click Settings.
3 Click Manage Destinations.
Note: A password may be required. If you do not have an ID and password, get one from your system support
person.
4 Click Fax Shortcut Setup.
5 Type a unique name for the shortcut, and then enter the fax number.
To create a multiple‑number shortcut, enter the fax numbers for the group.
Note: Separate each fax number in the group with a semicolon (;).
6 Assign a shortcut number.
If you enter a number that is already in use, you are prompted to select another number.
7 Click Add.
Creating a fax destination shortcut using the printer control panel
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Fax button.
To:appears on the first line, and the time and date appear on the second line.
4 Press
.
Address Book Searchappears.
5 Press the arrow buttons until Addappears, and then press
.
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6 Press the arrow buttons until Enter Fax Numberappears, and then press
.
7 Enter the fax number, and then press
.
8 Press 1 to enter another fax number, or press 2 to end fax number entry.
9 After selecting 2=NO, Enter Nameappears.
a Press the button on the keypad that corresponds with the letter you want. The first time you press the button,
the number for that button appears. When you press the button again, one of the letters assigned to that button
appears.
b Press the right arrow button to move to the next space, or wait a few seconds and the cursor will move to the
next space.
c Once the fax name is entered, press
.
Save as Shortcutappears.
d Enter the shortcut number, and then press
.
Using shortcuts and the address book
Using fax destination shortcuts
Fax destination shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut
numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in
the Manage Destinations link located under the Configuration tab on the Embedded Web Server. A shortcut number
(1–99999) can contain a single recipient or multiple recipients. By creating a group fax destination with a shortcut
number, you can quickly and easily fax broadcast information to an entire group.
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not place postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
#
3 Press
.
Enter Shortcut:appears.
4 Enter the shortcut number.
5 Press
to send a black only fax or
to send a color fax.
Using the address book
Note: If the address book feature is not enabled, contact your system support person.
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
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3 From the printer control panel, press the Fax button.
To:appears on the first line, and the time and date appear on the second line.
4 Press
, and then press the arrow buttons until the fax number you want appears. Then, press
.
Customizing fax settings
Changing the fax resolution
Adjusting the resolution setting changes the quality of the fax. Settings range from Standard (fastest speed) to Ultra
Fine (slowest speed, best quality).
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the Fax area of the printer control panel, press the Resolution area.
4 Press the arrow buttons until the resolution value you want appears, and then press
5 Press to send a black only copy or to send a color copy.
.
Making a fax lighter or darker
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Darkness button.
4 Press the arrow buttons to make the fax lighter or darker.
5 Press
.
6 Press
to send a black only fax or
to send a color fax.
Sending a fax at a scheduled time
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Fax button.
To:appears on the first line, and the time and date appear on the second line.
4 Enter the fax number, and then press
.
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5 From the Fax area, press the Options button.
6 Press the arrow buttons until Delayed Sendappears, and then press
.
Set Send Timeappears on the first line, and HH:MMwith a blinking cursor appears on the second line.
7 Using the numeric keypad, enter the time you want to send the fax. After you enter the time, the cursor moves to
the AM or PM field if the printer clock is set to 12 Hourformat. Press the arrow buttons to change from AM to
PM or PM to AM.
8 Press
.
Set Send Dateappears on the first line, and MM‑DD‑YYYYwith a blinking cursor appears on the second line.
9 Using the numeric keypad, enter the date you want to send the fax.
10 Press
.
11 Press
to send a black only fax or
to send a color fax.
Viewing a fax log
1 Open a Web browser.
2 In the address bar, type the IP address of the printer, and then press Enter.
3 Click Reports.
4 Click Fax Settings.
5 Click Fax Job Log or Fax Call Log.
Canceling an outgoing fax
A fax can be canceled when the document is in the ADF or on the scanner glass. To cancel a fax:
1 From the printer control panel, press
.
Stoppingappears, and then Cancel Jobappears.
2 Press
to cancel the job.
Note: If you want to continue to process the job, press
to resume scanning the fax.
Cancelingappears.
The printer clears all pages in the ADF and then cancels the job.
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Understanding fax options
Original Size
This option lets you choose the size of the documents you are going to fax.
1 From the Fax area of the printer control panel, press the Options button.
Original Sizeappears.
2 Press
.
3 Press the arrow buttons until the size of the original document appears, and then press
.
Content
This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Content affects the
quality and size of your scan.
• Text—Emphasizes sharp, black, high-resolution text against a clean, white background
• Text/Photo—Used when the original documents are a mixture of text and graphics or pictures
• Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it
takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This
increases the amount of information saved.
Sides (Duplex)
This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both
sides). This lets the scanner know what needs to be scanned for inclusion in the fax.
Note: Duplex scanning is not available on selected printer models.
Resolution
This option increases how closely the scanner examines the document you want to fax. If you are faxing a photo, a
drawing with fine lines, or a document with very small text, then increase the Resolution setting. This will increase the
amount of time required for the scan and will increase the quality of the fax output.
• Standard—Suitable for most documents
• Fine—Recommended for documents with small print
• Super fine—Recommended for original documents with fine detail
Darkness
This option adjusts how light or dark your faxes will turn out in relation to the original document.
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Improving fax quality
Question
Tip
When should I use Text
mode?
• Use Text mode when text preservation is the main goal of the fax, and preserving images
copied from the original document is not a concern.
• Text mode is recommended for faxing receipts, carbon copy forms, and documents that
contain only text or fine line art.
When should I use
Text/Photo mode?
• Use Text/Photo mode when faxing an original document that contains a mixture of text and
graphics.
• Text/Photo mode is recommended for magazine articles, business graphics, and brochures.
When should I use Photo Use Photo mode when faxing photos printed on a laser printer or taken from a magazine or
mode? newspaper.
Forwarding a fax
This option lets you print and forward received faxes to a fax number.
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2 Click Settings.
3 Click Fax Settings.
4 Click Analog Fax Setup.
5 Click inside the Fax Forwarding box, and then select one of the following:
• Print
• Print and Forward
• Forward
6 From the Forward to list, select Fax.
7 Click inside the Forward to Shortcut box, and then enter the shortcut number where you want the fax forwarded.
Note: The shortcut number must be a valid shortcut number for the setting that was selected in the “Forward
to” box.
8 Click Submit.
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Scanning to an FTP address
107
Scanning to an FTP address
ADF
Scanner glass
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0
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Use the ADF for multiple‑page documents.
Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent
to the server at a time.
Once an FTP destination has been configured by your system support person, the name of the destination becomes
available as a shortcut number, or it is listed as a profile under the Held Jobs icon. An FTP destination could also be
another PostScript printer; for example, a color document can be scanned and then sent to a color printer. Sending a
document to an FTP server is similar to sending a fax. The difference is that you are sending the information over your
network instead of over the phone line.
Scanning to an FTP address
Scanning to an FTP address using the keypad
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Scan/Email button.
4 Press the arrow buttons until FTP appears, and then press
.
5 Type the FTP address.
6 Press
to send a black‑only copy or
to send a color copy.
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Scanning to an FTP address using a shortcut number
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press the Scan/Email button.
4 Press the arrow buttons until FTP appears, and then press
.
#
5 Press
, and then enter the recipient's shortcut number.
6 Press 1 to enter another shortcut or press 2 to end the shortcut entry.
After you press 2, Press Start To Beginappears.
7 Press
to send a black‑only copy or
to send a color copy.
Creating an FTP shortcut using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Settings.
3 Under Other Settings, click Manage Destinations.
Note: A password may be required. If you do not have an ID and password, then contact your system support
person.
4 Click FTP Shortcut Setup.
5 Select the scan settings (Format, Content, Color, and Resolution).
6 Enter a shortcut number, and then click Add.
If you enter a number that is already in use, you are prompted to select another number.
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Scanning to a computer or USB flash memory device
109
Scanning to a computer or USB flash memory
device
ADF
Scanner glass
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Use the ADF for multiple‑page documents.
Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
The scanner lets you scan documents directly to a computer or a USB flash memory device. The computer does not
have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to
the computer over the network by creating a scan profile on the computer and then downloading the profile to the
printer.
Note: Scanning to a computer or USB device is not available on selected printer models.
Scanning to a computer
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2 Click Scan Profile.
3 Click Create Scan Profile.
4 Select your scan settings, and then click Next.
5 Select a location on your computer where you want to save the scanned output file.
6 Enter a profile name.
The profile name is also the user name, it is the name that appears in the Scan Profile list on the display.
7 Click Submit.
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Scanning to a computer or USB flash memory device
110
8 Scan your document.
A shortcut number was automatically assigned when you clicked Submit. Remember this shortcut number and use
it when you are ready to scan your documents.
a Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF. Place these items on the scanner glass.
b If you are loading a document into the ADF, then adjust the paper guides.
c Press the Scan/Email button.
d Press the arrow buttons until Profilesappears, and then press
.
#
e Press
.
Enter Shortcut:appears.
f Enter the shortcut number.
g Press
or
to send the scanned image.
Note: The scan settings determine if the image is sent in black or color. Pressing the black or color button
does not change these settings.
9 Return to the computer to view the file.
The output file is saved in the location you specified or launched in the program you specified.
Scanning to a USB flash memory device
Note: The USB port is not available on selected printer models.
1 Insert a USB flash memory device into the front USB port.
Access USBappears.
Note: When a USB flash memory device is inserted into the printer, the printer can only scan to the USB device
or print files from the USB device. All other printer functions are unavailable.
2 Press 1 on the keypad.
3 Press the arrow buttons until Scan to USBappears, and then press
.
Press Start To Beginappears.
4 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
5 If you are loading a document into the ADF, then adjust the paper guides.
6 Press
or
to send the scanned image.
Note: The scan settings determine if the image is sent in black or color. Pressing the black or color button does
not change these settings.
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Scanning to a computer or USB flash memory device
111
Understanding scan to computer options
Sides (Duplex)
This option informs the printer if your original document is simplex (printed on one side) or duplex (printed on both
sides). This lets the scanner know what needs to be scanned for inclusion in the document.
Note: Duplex scanning is not available on selected printer models.
Darkness
This option adjusts how light or dark your scanned documents will turn out in relation to the original document.
Improving scan quality
Question
Tip
When should I use Text
mode?
• Use Text mode when text preservation is the main goal of the scan, and preserving images
copied from the original document is not a concern.
• Text mode is recommended for receipts, carbon copy forms, and documents that only
contain text or fine line art.
When should I use
Text/Photo mode?
• Use Text/Photo mode when scanning an original document that contains a mixture of text
and graphics.
• Text/Photo mode is recommended for magazine articles, business graphics, and brochures.
When should I use Photo Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or
mode? newspaper.
Using the Scan Center software
Understanding the Scan Center features
The Scan Center software lets you modify scan settings and select where to send the scanned output. Scan settings
modified with the Scan Center software can be saved and used for other scan jobs.
The following features are available:
• Scan and send images to your computer
• Convert scanned images to text
• Preview the scanned image and adjust the brightness and contrast
• Make larger scans without losing detail
• Scan two‑sided documents
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Scanning to a computer or USB flash memory device
112
Using the ScanBack utility
Using the ScanBack Utility
You can use the Lexmark ScanBackTM Utility instead of the Embedded Web Server to create Scan to PC profiles. The
ScanBack Utility is on the Software and Documentation CD.
1 Set up your Scan to PC profile.
a Launch the ScanBack Utility.
b Select the printer you want to use.
If noprinters are listed, then see your system support person to obtain a list, or click the Setup button tomanually
search for an IP address or hostname.
c Follow the instructions on the screens to define the type of document being scanned and what kind of output
you want to create.
d Make sure to select:
• Show MFP Instructions—if you want to view or print the final directions
• Create Shortcut—if you want to save this group of settings to use again
e Click Finish.
A dialog box appears with your scan profile information and the status of the received images.
2 Scan your original documents.
a Locate the printer you specified in the scan profile.
b Load all pages in the ADF or on the scanner glass.
c From the printer control panel, press Scan/Email.
d Press the arrow buttons until Profilesappears, and then press
e Press the arrow buttons until your scan profile name appears, and then press
f Press or to send the scanned image.
.
.
Note: The scan settings determine if the image is sent in black or color. Pressing the black or color button
does not change these settings.
g Return to your computer.
Your output file is saved in a directory or launched in the application you specified.
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Clearing jams
113
Clearing jams
Avoiding jams
The following hints can help you avoid jams.
Paper tray recommendations
• Make sure the paper lies flat in the tray.
• Do not remove trays while the printer is printing.
• Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is printing. Load them prior
to printing, or wait for a prompt to load them.
• Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
• Make sure the guides in the paper trays, multipurpose feeder, or envelope feeder are properly positioned and are
not pressing too tightly against the paper or envelopes.
• Push all trays in firmly after loading paper.
Paper recommendations
• Use only recommended paper or specialty media. For more information, see “Paper types and weights supported
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Make sure all sizes and types are set correctly in the printer control panel menus.
• Store paper per the manufacturer's recommendations.
Envelope recommendations
• To reduce wrinkling, use the Envelope Enhance menu in the Paper menu.
• Do not feed envelopes that:
– Have excessive curl or twist
– Have windows, holes, perforations, cutouts, or embossing
– Have metal clasps, string ties, or folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
– Are stuck together or damaged in any way
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Clearing jams
114
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper
jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations.
8
3
K
M
K
C
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5
1
6
7
Jam
Jam location
Instructions
number
1
200
Standard 250‑sheet
tray and manual
feeder (Tray 1)
1 Open the front door. Inspect the area behind the front door, and then
remove any jams.
2 Open the fuser cover. Inspect the area under the cover, and then remove
any jams.
2
3
4
5
201
202
230
235
Under the fuser
In the fuser
3 Close the front door.
4 Pull Tray 1 out. Inspect the tray area, and then remove any jams.
5 Verify that the paper is loaded correctly.
6 Reinsert Tray 1.
In the duplex
In the duplex
Note: This jam
number indicates
that the paper being
used for a duplex
print job is not
supported.
6
7
242 and 550‑sheet tray
1 Pull the 550-sheet tray out, and then remove any jams.
2 Reinsert the tray.
243
250
In the multipurpose
1 Press the release latch to the left to release the multipurpose feeder.
2 Inspect the multipurpose feeder, and then remove any jams.
3 Close the multipurpose feeder.
feeder
ADF
Note: You may need to open the 650‑sheet duo tray to remove jammed pages
behind the multipurpose feeder.
8
290
Open the ADF cover, and then remove the jam.
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Clearing jams
115
200 paper jam
1 Grasp the handle, and pull the standard 250-sheet tray (Tray 1) and manual feeder out.
2 Remove the jam.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 Press
.
201 paper jam
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
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Clearing jams
116
2 Remove the jammed paper.
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Notes:
• Make sure all paper fragments are removed.
• There may be a second sheet jammed if 200.xx Paper Jamand 202.xx Paper Jamappear.
3 Close the front door.
4 Press
.
202 paper jam
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
1
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Clearing jams
117
2 Grasp the green lever, and then pull the fuser cover toward you.
3 Hold the fuser cover down, and then remove the jammed paper.
The fuser cover closes when released.
Note: Make sure all paper fragments are removed.
4 Close the front door.
5 Press
.
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Clearing jams
118
230 paper jam
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
2 Remove the jam.
3 Press
.
235 paper jam
This jam occurs when the paper is too short for the duplex unit.
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
2 Remove the jam.
3 Load the tray with the correct paper size (A4, letter, legal, folio).
4 Insert the tray.
5 Close the front door.
6 Press
.
242 and 243 paper jams
1 Grasp the handle, and pull the optional 550‑sheet tray out.
Note: The optional 550‑sheet tray is not available on all printer models.
2 Remove the jammed paper.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 Press
.
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Clearing jams
119
250 paper jam
1 Push the lever in the multipurpose feeder to access the paper jammed.
2 Remove the jam.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 Press
.
290 paper jam
1 Remove all original documents from the ADF.
2 Open the ADF cover, and then remove any jammed paper.
3 Close the ADF cover.
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Clearing jams
120
4 Open the scanner cover, and then remove any jammed pages.
5 Close the scanner cover.
6 Press
.
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Understanding printer menus
121
Understanding printer menus
Menus list
A number of menus are available to make it easy for you to change printer settings. These menus can be accessed from
the printer control panel, Embedded Web Server, or the software application driver.
Notes:
• Certain menus are not available on selected printer models.
• A setting with an * indicates it is the current default setting.
Supplies Menu
Paper Menu
Reports
Network/Ports
Cyan Cartridge
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Imaging Kit
Default Source
Size/Type
Menu Settings Page
Device Statistics
Network Setup Page
Wireless Setup Page
Shortcut List
Active NIC
Network Menu
Wireless Menu
USB Menu
Paper Texture
Paper Weight
Paper Loading
Custom Type
Custom Scan Sizes
Universal Setup
Waste Toner Bottle
Fax Job Log
Fax Call Log
Copy Shortcuts
E‑mail Shortcuts
Fax Shortcuts
Profiles List
Print Fonts
Print Directory
Print Defects
Print Demo
Asset Report
Settings
General Settings
Copy Settings
Fax Settings
Flash Drive Menu
Print Settings
Set Date/Time
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Understanding printer menus
122
Supplies menu
Menu item
Description
Cyan, Magenta, Yellow, or Black Toner Cartridges
Shows the status of the toner cartridges
Early Warning
Low
Invalid
Note: 88 Replace <color> Cartridgeindicates
the cartridge is nearly empty, and print quality problems
may result.
Replace
Missing or Defective
OK
Unsupported
Imaging Kit
Shows the status of the imaging kit
OK
Replace Black Imaging Kit
Replace Black and Color Imaging Kit
Waste Toner Box
Near Full
Replace
Shows the status of the waste toner bottle
Missing
OK
Paper menu
Default Source menu
Menu item
Description
Sets a default paper source for all print jobs
Notes:
Default Source
Tray <x>
MP Feeder
Manual Paper
Manual Env
• The 650‑sheet‑duo drawer must be installed in order for MP Feeder to
appear as a menu setting in the Paper Menu.
• Tray 1 (standard tray) is the factory default setting.
• Only installed paper sources will appear as menu settings.
• A paper source selected by a print job will override the Default Source
setting for the duration of the print job.
• If the same size and type of paper are in more than one tray, and the
Paper Size and Paper Type settings match, the trays are automatically
linked. When one tray is empty, the job prints using the linked tray.
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Understanding printer menus
123
Size/Type menu
Menu item
Description
Tray <x> Size
Letter
Specifies the paper size loaded in each tray
Notes:
Legal
• Letter is the US factory default setting. A4 is the international factory
default setting.
Executive
Oficio (Mexico)
Folio
Universal
A4
• If the same size and type of paper are in two trays and the Paper Size
and Paper Type settings match, the trays are automatically linked.
When one tray is empty, the job prints using paper from the linked tray.
A5
JIS B5
Tray <x> Type
Plain Paper
Card Stock
Transparency
Recycled
Specifies the type of paper loaded in each tray
Notes:
• Plain Paper is the factory default setting for Tray 1. Custom Type <x> is
the factory default setting for all other trays.
• If available, a user‑defined name will appear instead of Custom
Glossy
Labels
Bond
Type <x>.
• Use this menu item to configure automatic tray linking.
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Manual Paper Size
Letter
Specifies the size of the paper being manually loaded
Note: Letter is the US factory default setting. A4 is the international factory
Legal
default setting.
Executive
Oficio (Mexico)
Folio
Statement
Universal
A4
A5
A5
JIS B5
Note: Only installed trays and feeders are listed in this menu.
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Understanding printer menus
124
Menu item
Description
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Specifies the type of paper being manually loaded
Note: Plain Paper is the factory default setting.
Glossy
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
MP Feeder Size
Letter
Specifies the paper size loaded in the multipurpose feeder
Notes:
Legal
• From the Paper menu, Configure MP must be set to Cassette in order
for MP Feeder to appear as a menu setting.
Executive
Oficio (Mexico)
Folio
Statement
Universal
A4
• Letter is the U.S. factory default setting. A4 is the international factory
default setting.
• The multipurpose feeder does not automatically sense paper size. The
paper size value must be set.
A5
A5
JIS B5
MP Feeder Type
Plain Paper
Card Stock
Transparency
Recycled
Specifies the type of paper loaded in the multipurpose feeder.
Notes:
• From the Paper menu, Configure MP must be set to Cassette in order
for MP Feeder to appear as a menu setting.
• Letter is the U.S. factory default setting. A4 is the international factory
default setting.
Glossy
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Note: Only installed trays and feeders are listed in this menu.
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Understanding printer menus
125
Menu item
Description
Manual Envelope Size
10 Envelope
Specifies the size of the envelope being manually loaded
Note: 10 Envelope is the US factory default setting. DL Envelope is the
DL Envelope
international factory default setting.
C5 Envelope
B5 Envelope
Other Envelope
7 3/4 Envelope
9 Envelope
Manual Envelope Type
Envelope
Specifies the type of envelope being manually loaded
Note: Envelope is the factory default setting.
Custom Type <x>
Note: Only installed trays and feeders are listed in this menu.
Paper Texture menu
Menu item
Description
Plain Texture
Smooth
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Normal
Rough
Card Stock Texture
Smooth
Specifies the relative texture of the card stock loaded in a specific tray
Notes:
Normal
Rough
• Normal is the factory default setting.
• Settings appear only if card stock is supported.
Transparency Texture
Smooth
Specifies the relative texture of the transparencies loaded in a specific tray
Note: Normal is the factory default setting.
Normal
Rough
Recycled Texture
Smooth
Specifies the relative texture of the recycled paper loaded in a specific tray
Note: Normal is the factory default setting.
Normal
Rough
Glossy Texture
Smooth
Specifies the relative texture of the Glossy paper loaded in a specific tray
Note: Normal is the factory default setting.
Normal
Rough
Labels Texture
Smooth
Specifies the relative texture of the labels loaded in a specific tray
Note: Normal is the factory default setting.
Normal
Rough
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Understanding printer menus
126
Menu item
Description
Bond Texture
Smooth
Specifies the relative texture of the paper loaded in a specific tray
Note: Rough is the factory default setting.
Normal
Rough
Envelope Texture
Smooth
Specifies the relative texture of the envelopes loaded in a specific tray
Note: Normal is the factory default setting.
Normal
Rough
Letterhead Texture
Smooth
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Normal
Rough
Preprinted Texture
Smooth
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Normal
Rough
Colored Texture
Smooth
Specifies the relative texture of the colored paper loaded in a specific tray
Note: Normal is the factory default setting.
Normal
Rough
Light Paper
Smooth
Normal
Specifies the relative texture of the light paper loaded in a specific tray
Notes:
• Normal is the factory default setting.
Rough
• Settings appear only if the custom type is supported.
Heavy Paper
Smooth
Specifies the relative texture of the heavy paper loaded in a specific tray
Notes:
Normal
Rough
• Normal is the factory default setting.
• Settings appear only if the custom type is supported.
Rough/Cotton Paper
Specifies the relative texture of the rough/cotton paper loaded in a specific tray
Rough
Notes:
• Rough is the factory default setting.
• Settings appear only if the custom type is supported.
Custom <x> Paper
Smooth
Specifies the relative texture of the custom paper loaded in a specific tray
Notes:
Normal
Rough
• Normal is the factory default setting.
• Settings appear only if the custom type is supported.
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Understanding printer menus
127
Paper Weight menu
Menu items
Definition
Plain Weight, Glossy Weight, Bond Weight, Letterhead Weight,
Preprinted Weight, or Colored Weight
Identifies the relative weight of the paper loaded in
a specific tray
Light
Note: Normal is the factory default setting.
Normal
Heavy
Transparency Weight
Identifies the relative weight of the transparencies
loaded in a specific tray
Light
Normal
Heavy
Note: Normal is the factory default setting.
Recycled Weight
Light
Identifies the relative weight of the recycled paper
loaded in a specific tray
Normal
Note: Normal is the factory default setting.
Heavy
Labels Weight
Light
Identifies the relative weight of the labels loaded in
a specific tray
Normal
Note: Normal is the factory default setting.
Heavy
Envelope Weight
Light
Identifies the relative weight of the envelopes
loaded in a specific tray or feeder
Normal
Note: Normal is the factory default setting.
Heavy
Card Stock Weight
Light
Identifies the relative weight of the card stock
loaded in a specific tray
Normal
Notes:
Heavy
• Normal is the factory default setting.
• Settings appear only if card stock is
supported.
Light Paper Weight
Identifies the relative weight of the light paper
loaded in a specific tray
Light
Notes:
• Light is the factory default setting.
• Settings appear only if light paper is
supported.
Heavy Paper Weight
Identifies the relative weight of the heavy paper
loaded in a specific tray
Heavy
Notes:
• Heavy is the factory default setting.
• Settings appear only if heavy paper is
supported.
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Understanding printer menus
128
Menu items
Definition
Rough/Cotton Paper Weight
Identifies the relative weight of the rough/cotton
paper loaded in a specific tray
Normal
Notes:
• Normal is the factory default setting.
• Settings appear only if rough/cotton paper is
supported.
Custom <x>
Light
Identifies the relative weight of the custom paper
type loaded in a specific tray
Normal
Heavy
Notes:
• Normal is the factory default setting.
• Settings appear only if custom paper is
supported.
Paper Loading menu
Note: Certain options are not available on selected printer models.
Menu item
Description
Recycled Loading
Determines whether 2‑sided printing occurs for all jobs that specify
Recycled as the paper type
Duplex
Off
Note: Off is the factory default setting.
Glossy Loading
Duplex
Determines whether 2‑sided printing occurs for all jobs that specify
Glossy as the paper type
Off
Note: Off is the factory default setting.
Bond Loading
Duplex
Determines whether 2‑sided printing occurs for all jobs that specify
Bond as the paper type
Off
Note: Off is the factory default setting.
Letterhead Loading
Determines whether 2‑sided printing occurs for all jobs that specify
Letterhead as the paper type
Duplex
Off
Note: Off is the factory default setting.
Preprinted Loading
Determines whether 2‑sided printing occurs for all jobs that specify
Preprinted as the paper type
Duplex
Off
Note: Off is the factory default setting.
Colored Loading
Duplex
Determines whether 2‑sided printing occurs for all jobs that specify
Colored as the paper type
Off
Note: Off is the factory default setting.
Light Paper Loading
Determines whether 2‑sided printing occurs for all jobs that specify
Light Paper as the paper type
Duplex
Off
Note: Off is the factory default setting.
Note: Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print
Properties (in Windows) or the Print dialog (in Macintosh).
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Understanding printer menus
129
Menu item
Description
Heavy Paper Loading
Determines whether 2‑sided printing occurs for all jobs that specify
Heavy Paper as the paper type
Duplex
Off
Note: Off is the factory default setting.
Rough/Cotton Loading
Determines whether 2‑sided printing occurs for all jobs that specify
Rough/Cotton as the paper type
Duplex
Off
Note: Off is the factory default setting.
Custom <x> Loading
Determines whether 2‑sided printing occurs for all jobs that specify
Custom <x> as the paper type
Duplex
Off
Notes:
• Off is the factory default setting.
• Custom <x> Loading is available only if the custom type is
supported.
Note: Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print
Properties (in Windows) or the Print dialog (in Macintosh).
Custom Types menu
Menu item
Description
Custom Type <x>
Paper
Associates a paper or specialty media type with a factory default Custom
Type <x>name or a user‑defined Custom Name created from the Embedded
Web Server or MarkVisionTM Professional. This user‑defined name displays
instead of Custom Type <x>.
Card Stock
Transparency
Glossy
Notes:
Labels
Envelope
Rough/Cotton
• Paper is the factory default setting.
• The custom media type must be supported by the selected tray or feeder
in order for you to print from that source.
Recycled
Paper
Specifies a paper type when the Recycled setting is selected in other menus
Notes:
Card Stock
Transparency
Glossy
• Paper is the factory default setting.
• The Recycled type must be supported by the selected tray or feeder in
order for you to print from that source.
Labels
Envelope
Cotton
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Understanding printer menus
130
Custom Scan Sizes menu
Menu item
Description
ID Card
Specifies a non‑standard scan size.
Width
Notes:
1–14 inches (25–355.6 mm)
Height
• 4.83 inches is the US factory default setting for Width. 123 millimeters is
the international factory default setting for Width.
1–14 inches (25–355.6 mm)
• 6.32 inches is the US factory default setting for Height. 161 millimeters is
the international factory default setting for Height.
Orientation
Landscape
Portrait
2 scans per side
Off
• Landscape is the factory default setting for Orientation.
• On is the factory default setting for 2 scans per side.
On
Custom Scan Size <x>
Scan Size Name
Width
Specifies a custom scan size name and options. This name replaces a Custom
Scan Size <x>name in the printer menus.
Notes:
1–14 inches (25–355.6 mm)
Height
1–14 inches (25–355.6 mm)
Orientation
Landscape
Portrait
2 scans per side
Off
• 8.5 inches is the US factory default setting for Width. 216 millimeters is
the international factory default setting for Width.
• 14 inches is the US factory default setting for Height. 356 millimeters is
the international factory default setting for Height.
• Landscape is the factory default setting for Orientation.
• Off is the factory default setting for 2 scans per side.
On
Universal Setup menu
These menu items are used to specify the height and width of the Universal Paper Size. The Universal Paper Size is a
user‑defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support
for duplex printing and printing multiple pages on one sheet.
Menu item
Description
Units of Measure
Inches
Identifies the units of measure
Notes:
Millimeters
• Inches is the US factory default setting.
• Millimeters is the international factory default setting.
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Menu item
Description
Portrait Width
3–14.7 inches
76–360 mm
Sets the portrait width
Notes:
• If the width exceeds the maximum, the printer uses the maximum
width allowed.
• 8.5 inches is the US factory default setting. Inches can be increased
in 0.01‑inch increments.
• 216 mm is the international factory default setting. Millimeters can
be increased in 1‑mm increments.
Portrait Height
3–14.7 inches
76–360 mm
Sets the portrait height
Notes:
• If the height exceeds the maximum, the printer uses the maximum
height allowed.
• 14 inches is the US factory default setting. Inches can be increased in
0.01‑inch increments.
• 356 mm is the international factory default setting. Millimeters can
be increased in 1‑mm increments.
Reports menu
Reports menu
Note: When you select a menu item from the Reports menu, the indicated report prints.
Menu item
Description
Menu Settings Page
Prints a report containing information about paper loaded into trays, installed
memory, the total page count, alarms, timeouts, the printer control panel
language, the TCP/IP address, the status of supplies, the status of the network
connection, and other information
Device Statistics
Prints a report containing printer statistics such as supply information and details
about printed pages
Network Setup Page
Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Note: This menu item appears only for network printers or printers connected
to print servers.
Shortcut List
Fax Job Log
Fax Call Log
Prints a report containing information about configured shortcuts
Prints a report containing information about the last 200 completed faxes
Prints a report containing information about the last 100 attempted, received,
and blocked calls
Copy Shortcuts
Prints a report containing information about copy shortcuts
E‑mail Shortcuts
Prints a report containing information about e‑mail shortcuts
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Menu item
Fax Shortcuts
Profiles List
Print Fonts
Description
Prints a report containing information about fax shortcuts
Prints a list of profiles stored in the printer
Prints a report of all the fonts available for the printer language currently set in
the printer
Print Defects
Prints a repeating defects page used as a diagnostic tool for identifying print
problems
Note: Should be printed on letter‑ or A4‑size paper. If printed on smaller
paper, the content will be clipped.
Print Demo
Prints a resident demonstration page
Asset Report
Prints a report containing asset information including the printer serial number
and model name. The report contains text and UPC barcodes that can be scanned
into an asset database.
Network/Ports
Active NIC menu
Menu item
Description
Active NIC
Auto
Shows the print server
Note: This menu is available only for network models or printers attached to print
List of networks
servers.
Network menu
Menu item
Description
PCL SmartSwitch
Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
On
Off
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
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Menu item
Description
PS SmartSwitch
Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
On
Off
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if PCL
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PCL SmartSwitch is set to Off.
NPA Mode
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Auto
Notes:
• Auto is the factory default setting
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Network Buffer
Disabled
Sets the size of the network input buffer
Notes:
Auto
• Auto is the factory default setting.
• The value can be changed in 1‑K increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
• To increase the maximum size range for the Network Buffer, disable or
reduce the size of the USB buffer.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Mac Binary PS
Sets the printer to process Macintosh binary PostScript print jobs
On
Off
Notes:
• Auto is the factory default setting.
Auto
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
Network Setup
Reports Menu
Network Card menu
TCIP Menu
Lists all the network setup menus, regardless of the active network of the printer
Note: Certain options are not available on selected printer models.
IPv6 Menu
Wireless menu
AppleTalk menu
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Wireless menu
Use the following menu items to view or configure the wireless internal print server settings.
Note: This menu is available only for network models or printers attached to print servers when an optional wireless
internal print server is installed in the printer.
Menu item
Mode
Description
Lets you select a mode
Notes:
Infrastructure
Ad hoc
• Infrastructure mode makes the printer wireless network accessible
through an access point.
• Ad hoc mode configures the printer for peer‑to‑peer wireless
networking.
Compatibility
802.11n
Lets you select a setting that is compatible with your equipment
802.11b/g
802.11b/g/n
Choose Network
Lets you select an available network for the printer to use
<list of available network names>
View Signal Quality
View Security Mode
Lets you view the strength of the wireless connection
Lets you view the security of the wireless connection
USB menu
Menu item
Description
PCL SmartSwitch
Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
On
Off
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
On
Off
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if PCL
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PCL SmartSwitch is set to Off.
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Menu item
Description
NPA Mode
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Auto
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
USB Buffer
Disabled
Auto
Sets the size of the USB input buffer
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Mac Binary PS
Sets the printer to process Macintosh binary PostScript print jobs
On
Off
Notes:
• Auto is the factory default setting.
Auto
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
ENA Address
ENA Netmask
ENA Gateway
Sets the network address information for an external print server that is attached
to the printer using a USB cable
Note: This menu item is available only if the printer is attached to an external
printer server through the USB port.
Sets the netmask information for an external print server that is attached to the
printer using a USB cable
Note: This menu item is available only if the printer is attached to an external
print server through the USB port.
Sets the gateway information for an external print server that is attached to the
printer using a USB cable
Note: This menu item is available only if the printer is attached to an external
print server through the USB port.
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Settings menu
General Settings menu
Menu item
Description
Display Language
English
Sets the language of the text appearing on the display
Note: All languages may not be available for all printers.
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Eco‑Mode
Off
Minimizes the use of energy, paper, or specialty media
Notes:
Energy
Energy/Paper
Paper
• Off is the factory default setting. Off resets the printer to its
factory default settings.
• The Energy setting minimizes the power used by the printer.
Performance may be affected but quality is not.
• Paper minimizes the amount of paper and specialty media
needed for a print job. Performance may be affected but
quality is not.
• Energy/Paper minimizes the use of power and of paper and
specialty media.
Quiet Mode
Reduces the amount of noise produced by the printer
Off
On
Notes:
• Off is the factory default setting.
• On configures the printer to produce as little noise as
possible.
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Menu item
Description
Run Initial setup
Instructs the printer to run the setup wizard
Notes:
Yes
No
• Yes is the factory default setting.
• After completing the setup wizard by selecting Done at the
Country select screen, the default setting becomes No.
Paper Sizes
U.S.
Specifies the printer factory default measurements. The default
setting is determined by the country selection in the initial setup
wizard.
Metric
Scan to PC Port Range
Specifies a valid port range for printers behind a port blocking
firewall. The valid ports are specified by two sets of numbers
separated by a semicolon.
<port range>
Note: 9751:12000 is the factory default setting.
Default Mode
Copy
Sets the function the printer enters when Go, Content, Darkness,
or any number is pressed on the printer control panel
Fax
Note: Copy is the factory default setting
Date Format
MM‑DD‑YYYY
DD‑MM‑YYYY
YYYY‑MM‑DD
Formats the printer date
Note: MM‑DD‑YYYY is the US factory default setting and
DD‑MM‑YYYY is the international factory default setting.
Time Format
Formats the printer time
12 hour A.M./P.M.
24 hour clock
Note: The factory default setting is 12 hour A.M./P.M.
Alarms
Sets an alarm to sound when the printer requires operator
intervention. Available selections for each alarm type are:
Alarm Control
Cartridge Alarm
Off
Single
Continuous
Notes:
• Single is the factory default setting for Alarm Control. Single
sounds three quick beeps.
• Off means no alarm will sound.
• Continuous repeats three beeps every 10 seconds.
Timeouts
Power Saver
Disabled
1–240
Specifies the number of minutes of inactivity before some systems
begin entering a minimum power state.
Note: 30 minutes is the factory default setting.
Timeouts
Sets the amount of time in seconds the printer waits before
returning the printer display to a Readystate
Screen Timeout
15–300
Note: 30 seconds is the factory default setting.
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Menu item
Description
Timeouts
Print Timeout
Disabled
Sets the amount of time in seconds the printer waits to receive an
end‑of‑job message before canceling the remainder of the print job
Notes:
1–255
• 90 seconds is the factory default setting.
• When the timer expires, any partially printed page still in the
printer is printed, and then the printer checks to see if any
new print jobs are waiting.
• Print Timeout is available only when using PCL or PPDS
emulation. This setting has no effect on PostScript emulation
print jobs.
Timeouts
Wait Timeout
Disabled
Sets the amount of time in seconds the printer waits for additional
data before canceling a print job
Notes:
15–65535
• 40 seconds is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL or
PPDS emulation print jobs.
Print Recovery
Auto Continue
Disabled
Lets the printer automatically continue printing from certain offline
situations when not resolved within the specified time period
Notes:
5–255
• Disabled is the factory default setting.
• 5–255 is a range of time in seconds.
Print Recovery
Specifies whether the printer reprints jammed pages
Jam Recovery
Notes:
On
• Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the pages
is needed for other printer tasks.
Off
Auto
• On sets the printer to always reprint jammed pages.
• Off sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
On
Lets the printer successfully print a page that may not have printed
otherwise
Notes:
Off
• Off is the factory default setting. Off prints a partial page
when there is not enough memory to print the whole page.
• On sets the printer to process the whole page so that the
entire page prints.
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Menu item
Description
Factory Defaults
Do Not Restore
Restore Now
Returns the printer settings to the factory default settings
Notes:
• Do Not Restore is the factory default setting. Do Not Restore
keeps the user‑defined settings.
• Restore returns all printer settings to the factory default
settings except Network/Ports menu settings. All downloads
stored in RAM are deleted.
Copy Settings menu
Menu item
Description
Content
Text
Specifies the type of content contained in the copy job
Notes:
Text/Photo
Photograph
• Text emphasizes sharp, black, high-resolution text against a clean, white
background.
• Text/Photo is the factory default setting. Text/Photo is used when the original
documents are a mixture of text and graphics or pictures.
• Photograph tells the scanner to pay extra attention to graphics and pictures.
This setting increases the time it takes to scan, but emphasizes a reproduction
of the full dynamic range of tones in the original document. This increases the
amount of information saved.
Sides (Duplex)
Specifies whether an original document is duplex (two‑sided) or simplex (one-sided),
and then specifies whether the copy should be duplex or simplex
1 sided to 1 sided
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Notes:
• Duplex is not available on selected models.
• 1 sided to 1 sided—The original page has printing on one side. The copied
page will have printing on one side.
• 1 sided to 2 sided—The original page has printing on one side. The copied
page will have printing on both sides. For example, if the original is six sheets,
the copy is three sheets with printing on both sides.
• 2 sided to 1 sided—The original page has printing on both sides. The copied
page will have printing on only one side. For example, if the original draft is
three sheets of paper with an image on each side of each sheet, then the copy
is six sheets with only one image on one side of each sheet.
• 2 sided to 2 sided—The original page has printing on both sides. The copy
mimics the original exactly.
Paper Saver
Off
Sets two or four sheets of an original document together on the same page
Note: Off is the factory default setting.
2 on 1 Portrait
2 on 1 Landscape
4 on 1 Portrait
4 on 1 Landscape
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Menu item
Description
Print Page Borders
Specifies whether a border is printed around the edge of the page at the margins
On
Off
Note: Off is the factory default setting.
Collate
On
Keeps the pages of a print job stacked in sequence when making multiple copies of
the job
Off
Note: On is the factory default setting.
Specifies the paper size of the original document
Notes:
Original Size
Letter
Legal
Executive
Folio
Statement
Universal
ID Card
• Letter is the US factory default setting. A4 is the international factory default
setting.
• A setting with an * indicates it is the current default setting.
4 x 6 in.
3 x 5 in.
Business Card
Custom Scan Size <x>
A4
A5
Oficio (Mexico)
A6
JIS B5
Paper Source
Specifies the paper source for copy jobs
Tray <x>
Note: Tray 1 is the factory default setting.
Single Sheet Feeder
Multi Sheet Feeder
Transparency Separators
Places a sheet of paper between transparencies
On
Off
Note: On is the factory default setting.
Separator Sheets
None
Places a sheet of paper between pages, copies, or jobs based on the value selected
Note: None is the factory default setting.
Between Copies
Between Jobs
Between Pages
Separator Source
Tray <x>
Specifies a paper source
Note: Tray 1 is the factory default setting.
Manual Feeder
Darkness
Specifies the level of darkness for the copy job
‑4 to +4
Note: The factory default setting is 0.
Number of Copies
Specifies the number of copies for the copy job
1–999
Note: The factory default setting is 1.
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Menu item
Description
Overlay
Off
Specifies overlay text that is printed on each page of the copy job
Note: Off is the factory default setting.
Confidential
Copy
Draft
Urgent
Custom
Allow priority copies
Allows interruption of a print job to copy a page or document
On
Off
Note: On is the factory default setting.
Background Removal
Adjusts the amount of background visible on a copy
‑4 to +4
Note: The factory default setting is 0.
Color Balance
Cyan–Red
Specifies the amount of color from ‑4 to +4.
Note: The factory default setting is 0.
Magenta–Green
Yellow–Blue
Contrast
0–5
Specifies the contrast used for the copy job
Note: “Best for content” is the factory default setting.
Best for content
Shadow Detail
Adjusts the amount of shadow detail visible on a copy
‑4 to +4
Note: 0 is the factory default setting.
Scan edge to edge
Specifies if the original document is scanned edge-to‑edge prior to copying
On
Off
Note: Off is the factory default setting.
Sharpness
Adjusts the amount of sharpness on a copy
1–5
Note: 3 is the factory default setting.
Fax Settings menu
General Fax Settings
Menu item
Description
Station Name
Station Number
Specifies the name of the fax within the printer
Specifies a number associated with the fax
Specifies how the fax is identified
Station ID
Station Name
Station Number
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Menu item
Description
Enable Manual Fax
Sets the printer to fax manually only, which requires a line splitter and a telephone
hand set
On
Off
Notes:
• Off is the factory default setting.
• Use a regular telephone to answer an incoming fax job and to dial a fax
number.
• Touch # 0 on the numeric keypad to go directly to the Manual Fax function.
Defines the amount of non-volatile memory used to fax a job
Notes:
Memory Use
All receive
Mostly receive
Equal
• “All receive” specifies that all the memory is set to receive fax jobs.
• “Mostly receive” specifies that most of the memory is set to receive fax jobs.
Mostly sent
All send
• Equal is the factory default setting. Equal splits the memory for sending and
receiving fax jobs into equal amounts.
• “Mostly sent” specifies that most of the memory is set to send fax jobs.
• “All send” specifies that all the memory is set to send fax jobs.
Cancel Faxes
Allow
Specifies whether the printer may cancel fax jobs
Note: If Cancel Faxes is not enabled, it will not appear as an option.
Don't Allow
Caller ID
FSK
Specifies the type of caller ID being used
Note: FSK is the factory default setting.
DTMF
Fax Send Settings
Menu item
Description
Resolution
Standard
Fine
Specifies quality in dots per inch (dpi). A higher resolution gives greater print quality,
but it increases the fax transmission time for outgoing faxes.
Note: Standard is the factory default setting.
Super Fine
Ultra Fine
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Menu item
Description
Original Size
Letter
Specifies the paper size of the document that is being scanned
Note: Letter is the US factory default setting. A4 is the international factory default
Legal
setting.
Executive
Mixed Letter/Legal
Folio
Statement
A4
A5
A6
Oficio (Mexico)
JIS B5
4 x 6
3 x 5
ID Card
Universal
Custom Scan Size
Business Card
Duplex
Off
Specifies how the text and graphics are oriented on the page
Notes:
Long edge
Short edge
• Off is the factory default setting.
• Long edge assumes binding along the long edge of the page (left edge for
portrait orientation and top edge for landscape orientation).
• Short edge assumes binding along the short edge of the page (top edge for
portrait orientation and left edge for landscape orientation).
Content
Text
Specifies the type of content that will be scanned to fax
Notes:
Text/Photo
Photograph
• Text is used when the document is mostly text.
• Text/Photo is the factory default setting. Text/Photo is used when the
documents are mostly text or line art.
• Photograph is used when the document is a high-quality photograph or inkjet
print.
Darkness
Lightens or darkens the output
‑4 to +4
Note: 0 is the factory default setting.
Dial Prefix
A numeric entry field is provided to enter numbers
<none>
Automatic Redial
Specifies the number of times the printer tries to send the fax to a specified number
0–9
Note: 5 is the factory default setting.
Redial Frequency
Specifies the number of minutes between redials
1–200
Note: 3 minutes is the factory default setting.
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Menu item
Description
Behind a PABX
Enables switchboard blind dialing without a dial tone
Yes
No
Note: No is the factory default setting.
Enable ECM
Enables Error Correction Mode for fax jobs
Yes
No
Note: Yes is the factory default setting.
Enable Fax Scans
Lets you send faxes by scanning at the printer
On
Off
Note: On is the factory default setting.
Driver to fax
Allows driver to fax jobs to be sent by the printer
Yes
No
Note: Yes is the factory default setting.
Dial Mode
Tone
Specifies the dialing sound, either as a tone or a pulse
Note: Tone is the factory default setting.
Pulse
Max Speed
2400
Specifies the maximum speed in baud at which faxes are sent
Note: 33600 baud is the factory default setting.
4800
9600
14400
33600
Background Removal
Adjusts the amount of background visible on a copy
‑4 to +4
Note: 0 is the factory default setting.
Contrast
Best for content
0–5
Specifies the contrast of the output
Note: “Best for content” is the factory default setting.
Shadow Detail
Adjusts the amount of shadow detail visible on a copy
‑4 to +4
Note: 0 is the factory default setting.
Scan edge to edge
Specifies if the original document is scanned edge-to-edge
On
Off
Note: Off is the factory default setting.
Sharpness
Adjusts the amount of sharpness on a fax
1–5
Note: 3 is the factory default setting.
Enable Color Fax Scans
Enables color faxing
On
Off
Note: On is the factory default setting.
Auto Convert Color Faxes to Mono Converts all outgoing faxes to black and white
Faxes
Note: On is the factory default setting.
On
Off
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Fax Receive Settings
Menu item
Description
Enable Fax Receive
Allows fax jobs to be received by the printer
On
Off
Note: On is the factory default setting.
Rings to Answer
Specifies the number of rings before answering an incoming fax job
1–25
Note: 3 is the factory default setting.
Auto Answer
Allows the printer to answer an incoming fax job
Yes
No
Note: Yes is the factory default setting.
Manual Answer Code
Lets you enter a code on the telephone number pad to begin receiving a fax
1–9
Notes:
• This menu item is used when the printer shares a line with a telephone
• 9 is the factory default setting
Auto Reduction
Scales an incoming fax job so it fits the size of the paper loaded in the designated fax
source
On
Off
Note: On is the factory default setting.
Paper Source
Specifiesthepapersourceselectedtosupplypaperfortheprinterto printanincoming
fax
Auto Size Match
Tray <x>
Note: Tray 1 is the factory default setting.
Single Sheet Feeder
Multi‑Page Feeder
Sides
On
Enables duplex (two-sided) printing for incoming fax jobs
Note: Off is the factory default setting.
Off
Fax Footer
Prints the transmission information at the bottom of each page from a received fax
On
Off
Note: Off is the factory default setting.
Max Speed
2400
Specifies the maximum speed in baud at which faxes are received
Note: 33600 (baud) is the factory default setting.
4800
9600
14400
33600
Block No Name Fax
Enables blocking of incoming faxes sent from devices with no station ID specified
On
Off
Note: Off is the factory default setting.
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Fax Log Settings
Menu item
Description
Transmission Log
Print log
Enables printing of a transmission log after each fax job
Note: Print log is the factory default setting.
Do not print log
Print only for error
Receive Error Log
Print Never
Enables printing of a receive error log following a receive error
Note: Print Never is the factory default setting.
Print on Error
Auto Print Logs
Enables automatic printing of fax logs
On
Off
Note: On is the factory default setting.
Log Paper Source
Selects the source of the paper used for printing logs
Tray <x>
Note: Tray 1 is the factory default setting.
Logs Display
Specifies whether printed logs display the dialed number or the station name
Remote Station Name
Dialed Number
Note: “Remote Station Name” is the factory default setting.
Enable Job Log
Enables access to the Fax Job log
On
Off
Note: On is the factory default setting.
Enable Call Log
Enables access to the Fax Call log
On
Off
Note: On is the factory default setting.
Speaker Settings
Menu item
Description
Speaker Mode
Always Off
Notes:
• Always Off turns the speaker off.
On until Connected
Always On
• “On until Connected” is the factory default setting. The speaker is on and
issues a noise until the fax connection is made.
• Always On turns the speaker on.
Speaker Volume
High
Controls the volume setting
Note: High is the factory default setting.
Medium
Low
Ringer Volume
Controls the ringer volume for the fax speaker
On
Off
Note: On is the factory default setting.
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Distinctive Rings
Menu item
Description
Single Ring
Answers calls with a one‑ring pattern
On
Off
Note: On is the factory default setting.
Double Ring
Answers calls with a double‑ring pattern
On
Off
Note: On is the factory default setting.
Triple Ring
Triple Ring answers calls with a triple‑ring pattern
On
Off
Note: On is the factory default setting.
Flash Drive menu
Flash Drive menu
Menu item
Description
Enable Drive
Enable
Enables or disables the USB port on the front of the printer
Notes:
Disable
• Certain options are not available on selected printer models.
• Enable is the factory default setting
Update Code
Enable
Enables or disables the ability of the printer to update its firmware code from a USB device
Note: Enable is the factory default setting
Disable
Scan Settings
Menu item
Description
Format
Specifies the format of the file
PDF (.pdf)
TIFF (.tif)
JPEG (.jpg)
Note: PDF is the factory default setting.
PDF Version
Sets the version of the PDF file that will be scanned to USB
1.2–1.6
Note: 1.5 is the factory default setting.
Content
Text
Specifies the type of content that will be scanned to USB
Notes:
Text/Photo
Photograph
• Text is used when the document is mostly text.
• Text/Photo is the factory default setting. Text/Photo is used when the
documents are mostly text or line art.
• Photograph is used when the document is a high-quality photograph or inkjet
print.
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Menu item
Description
Color
Gray
Color
Specifies whether a job prints in grayscale or color
Note: Gray is the factory default setting.
Resolution
75
Specifies how many dots per inch are scanned
Note: 150 dpi is the factory default setting.
150
200
300
400
600
Darkness
Lightens or darkens the output
‑4 to +4
Note: 0 is the factory default setting.
Orientation
Portrait
Specifies the orientation of the scanned image
Note: Portrait is the factory default setting.
Landscape
Original Size
Letter
Specifies the paper size of the document that is being scanned
Note: Letter is the US factory default setting. A4 is the international factory default
Legal
setting.
Executive
Folio
Statement
Universal
4 x 6 in.
3 x 5 in.
Business Card
Custom Scan Size <x>
A4
A5
Oficio (Mexico)
A6
JIS B5
Sides (Duplex)
Off
Specifies how the text and graphics are oriented on the page
Notes:
Long edge
Short edge
• Off is the factory default setting.
• Long edge assumes binding along the long edge of the page (left edge for
portrait orientation and top edge for landscape orientation).
• Short edge assumes binding along the short edge of the page (top edge for
portrait orientation and left edge for landscape orientation).
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149
Menu item
Description
JPEG Quality Text or Text/Photo
Sets the quality of a JPEG text or text/photo image in relation to file size and the
quality of the image.
5–90
Notes:
• 75 is the factory default setting.
• 5 reduces the file size, but the quality of the image is lessened.
• 90 provides the best image quality, but the file size is very large.
Photo JPEG Quality
Sets the quality of a JPEG photo image in relation to file size and the quality of the
image
5–90
Notes:
• 50 is the factory default setting.
• 5 reduces the file size, but the quality of the image is lessened.
• 90 provides the best image quality, but the file size is very large.
Use Multi‑Page TIFF
Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a
multiple-page scan to USB job, either one TIFF file is created containing all the pages,
or multiple TIFF files are created with one file for each page of the job.
On
Off
Notes:
• On is the factory default setting.
• This menu item applies to all scan functions.
Scan bit Depth
8 bit
Enables the Text/Photo mode to have smaller file sizes by using 1‑bit images when
Color is set to Off
1 bit
Note: 8 bit is the factory default setting.
Background Removal
Adjusts the amount of background visible on a copy
‑4 to +4
Note: 0 is the factory default setting.
Contrast
0–5
Specifies the contrast of the output
Note: “Best for content” is the factory default setting.
Best for content
Shadow Detail
Adjusts the amount of shadow detail visible on a scanned image
‑4 to +4
Note: 0 is the factory default setting.
Scan edge to edge
Specifies if the original document is scanned edge-to-edge
On
Off
Note: Off is the factory default setting.
Sharpness
Adjusts the sharpness of a scanned image
1–5
Note: 3 is the factory default setting.
Print Settings
Menu item
Copies
Description
Specifies the number of copies to print
Note: 1 is the factory default setting.
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Understanding printer menus
150
Menu item
Description
Sides (Duplex)
2 sided
Enables duplex (two-sided) printing
Note: 1 sided is the factory default setting.
1 sided
Print Settings
Setup menu
Menu item
Description
Printer Language
PS Emulation
Determines which printer language the print server uses to send data to the
printer
PCL Emulation
PPDS Emulation
Note: PS is the factory default setting.
Print Area
Normal
Determines the print area on paper
Note: Normal is the factory default setting.
Fit to Page
Whole Page
Download Target
RAM
Collects permanent resources that have been downloaded on the printer and
automatically writes them to the flash drive
Flash
Note: RAM is the factory default setting.
Resource Save
Saves the permanently downloaded resources
On
Off
Note: Off is the factory default setting.
Finishing menu
Note: Certain options are not available on selected printer models.
Menu item
Description
Sides
Specifies whether duplex (2‑sided) printing is set as the default for all print jobs
2 Sided
1 Sided
Note: 1 Sided is the factory default setting.
Duplex Binding
Long Edge
Defines the way duplexed pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Short Edge
Notes:
• Long Edge is the factory default setting.
• Long Edge specifies that binding be placed on the left edge of portrait pages
and the top edge of landscape pages.
• Short Edge specifies that binding be placed on the top edge of portrait pages
and the left edge of landscape pages.
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151
Menu item
Description
Copies
Specifies a default number of copies for each print job
1–999
Note: 1 is the factory default setting.
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: “Do Not Print” is the factory default setting.
Collate
On
Stacks the pages of a print job in sequence when printing multiple copies
Notes:
Off
• Off is the factory default setting. No pages will be collated.
• The On setting stacks the print job sequentially.
• Both settings print the entire job the number of times specified by the Copy
menu setting.
Separator Sheets
None
Specifies whether blank separator sheets are inserted
Notes:
Between Copies
Between Jobs
Between Pages
• None is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collation is set to On. If Collation is set to Off, a blank page is inserted between
each set of printed pages, such as after all page 1's, all page 2's, and so on.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Source
Tray <x>
Specifies the paper source for separator sheets
Note: Tray 1 (standard tray) is the factory default setting.
Multi‑Page Feeder
N‑Up
Off
Specifies that multiple‑page images are printed on one side of a sheet of paper
Notes:
2 Up
4 Up
6 Up
9 Up
16 Up
• The number selected is the number of page images that will print per side
• Off is the factory default setting.
N‑Up Ordering
Horizontal
Specifies how the page images appear on the physical page
Note: Horizontal is the factory default setting.
Reverse Horizontal
Reverse Vertical
Vertical
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152
Menu item
Description
Orientation
Auto
Specifies the orientation of a multiple‑page sheet
Notes:
Landscape
Portrait
• Auto is the factory default setting. The printer chooses between portrait and
landscape.
• Long Edge uses landscape.
• Short Edge uses portrait.
N‑Up Border
None
Prints a border around each page image
Note: None is the factory default setting.
Solid
Quality menu
Menu item
Description
Color Correction
Auto
Adjusts the color output on the printed page
Notes:
Off
Manual
• Auto is the factory default setting. Auto applies different color conversion tables
to each object on the printed page.
• Off turns off color correction.
• Manual allows customization of the color tables using the settings available from
the Manual Color menu.
• Due to the differences in additive and subtractive colors, certain colors that
appear on computer monitors are impossible to duplicate on the printed page.
Print Resolution
4800 CQ
Specifies the printed output resolution
Note: 4800 CQ is the factory default setting.
1200 dpi
Toner Darkness
Lightens or darkens the printed output
1–5
Notes:
• 4 is the factory default setting.
• Selecting a smaller number can help conserve toner.
Enhance Fine Lines
Creates smoother lines with sharper edges
On
Off
Notes:
• Off is the factory default setting.
• This feature improves the printed output of CAD-type drawings (e.g. circuit
diagrams, architectural prints, etc.).
Color Saver
Reduces the amount of toner used for graphics and images. The amount of toner used
for text is not reduced.
On
Off
Notes:
• Off is the factory default setting.
• On overrides Toner Darkness settings.
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Menu item
Description
RGB Brightness
Adjusts brightness in color outputs
‑6 to +6
Notes:
• 0 is the factory default setting.
• This menu item does not affect files that use CMYK color specifications.
RGB Contrast
Adjusts contrast in color outputs
0–5
Notes:
• 0 is the factory default setting.
• This menu item does not affect files that use CMYK color specifications.
RGB Saturation
Adjusts saturation in color outputs
0–5
Notes:
• 0 is the factory default setting.
• This menu item does not affect files that use CMYK color specifications.
Color Balance
Cyan
Lets you make subtle color adjustments to the printer output by individually altering
the amount of toner being used for each color plane. Specifies the amount of color from
‑5 to +5.
Magenta
Yellow
Note: 0 is the factory default setting.
Black
Reset Defaults
Color Samples
sRGB Display
sRGB Vivid
Display—True Black
Vivid
Prints sample pages for each of the RGB and CMYK color conversion tables used in the
printer
Notes:
• Selecting any setting prints the sample.
• Color samples consist of a series of colored boxes along with the RGB or CMYK
combination that creates the color observed. These pages can be used to help
decide which combinations to use to get the desired printed output.
Off—RGB
US CMYK
Euro CMYK
Vivid CMYK
Off—CMYK
• From a browser window, type the IP address of the printer to access a complete
list of color sample pages from the Embedded Web Server.
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154
Menu item
Description
Manual Color (RGB)
RGB Image
Customizes the RGB color conversions. The values for each setting are:
Vivid
RGB Text
RGB Graphics
sRGB Display
Display—True Black
sRGB Vivid
Off
Notes:
• Vivid applies a color conversion table that produces brighter, more saturated
colors.
• sRGB Display is the factory default setting for RGB Image. This applies a color
conversion table to an output that matches the colors displayed on a computer
monitor.
• Display—True Black applies a color conversion table that uses only black toner
for neutral gray colors.
• sRGB Vivid is the factory default setting for RGB Text and RGB Graphics. sRGB
Vivid applies a color table that increases saturation. This is preferred for business
graphics and text.
• Off turns off color conversion.
Manual Color (CMYK)
CMYK Image
Customizes the CMYK color conversions. The values for each setting are:
USCMYK
EuroCMYK
Vivid CMYK
Off
CMYK Text
CMYK Graphics
Notes:
• USCMYK is the US factory default setting
• EuroCMYK is the International factory default setting
• Vivid CMYK applies a color conversion table that produces brighter, more
saturated colors.
• Off turns off color conversion.
Color Adjust
Initiates an automatic color adjust calibration.
Utilities menu
Menu item
Description
Hex Trace
Assists in isolating the source of a print job problem
Activate
Notes:
• When Hex Trace is activated, all data sent to the printer is printed in
hexadecimal and character representation, and control codes are not
executed.
• To exit Hex Trace, turn the printer off.
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Menu item
Description
Coverage Estimator
Provides an estimate of the percentage coverage of cyan, magenta, yellow, and black
on a page. The estimate is printed on a separator page.
Off
On
Notes:
• Off is the factory default setting.
• This menu item is not available on selected printer models.
PDF menu
Menu item
Description
Scale to Fit
Scales page content to fit the selected page size
No
Note: No is the factory default setting.
Yes
Annotations
Do Not Print
Print
Specifies whether to print annotations in the PDF
Note: Do Not Print is the factory default setting.
PostScript menu
Menu item
Description
Print PS Error
Prints a page containing the PostScript error
On
Off
Note: Off is the factory default setting.
Image Smoothing
Enhances the contrast and sharpness of low‑resolution images and smooths
their color transitions
On
Off
Notes:
• Off is the factory default setting.
• Image Smoothing has no effect on images that are 300 dpi or higher in
resolution.
PCL Emul menu
Menu item
Description
Font Source
Resident
Download
All
Specifies the set of fonts used by the Font Name menu item
Notes:
• Resident is the factory default setting. It shows the factory default set of
fonts downloaded into RAM.
• Download shows all the fonts downloaded into RAM.
• All shows all fonts available to any option.
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Understanding printer menus
156
Menu item
Description
Font Name
Identifies a specific font and the option where it is stored
RO Courier
Notes:
• RO Courier is the factory default setting.
• RO Courier shows the font name, font ID, and storage location in the
printer. The font source abbreviation is R for Resident, F for Flash, and D
for Download.
Symbol Set
10U PC‑8
Specifies the symbol set for each font name
Notes:
12U PC‑850
• 10U PC‑8 is the US factory default setting.
• 12U PC‑850 is the international factory default setting.
• A symbol set is a set of alphabetic and numeric characters, punctuation,
and special symbols. Symbol sets support the different languages or
specific programs such as math symbols for scientific text. Only the
supported symbol sets are shown.
PCL Emulation Settings
Point Size
Changes the point size for scalable typographic fonts
Notes:
1.00–1008.00
• 12 is the factory default setting.
• Point Size refers to the height of the characters in the font. One point
equals approximately 1/72 of an inch.
• Point sizes can be increased or decreased in 0.25‑point increments.
Specifies the font pitch for scalable monospaced fonts
Notes:
PCL Emulation Settings
Pitch
0.08–100
• 10 is the factory default setting.
• Pitch refers to the number of fixed‑space characters per inch (cpi).
• Pitch can be increased or decreased in 0.01‑cpi increments.
• For nonscalable monospaced fonts, the pitch appears on the display but
cannot be changed.
PCL Emulation Settings
Orientation
Specifies the orientation of text and graphics on the page
Notes:
Portrait
Landscape
• Portrait is the factory default setting.
• Portrait prints text and graphics parallel to the short edge of the page.
• Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation Settings
Specifies the number of lines that print on each page
Lines per Page
Notes:
1–255
60
64
• 60 is the US factory default setting. 64 is the international factory default
setting.
• The printer sets the amount of space between each line based on the
Lines per Page, Paper Size, and Orientation settings. Select the desired
Paper Size and Orientation before setting Lines per Page.
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Understanding printer menus
157
Menu item
Description
PCL Emulation Settings
A4 Width
Sets the printer to print on A4‑size paper
Notes:
198 mm
203 mm
• 198 mm is the factory default setting.
• The 203‑mm setting sets the width of the page to allow the printing of
eighty 10‑pitch characters.
PCL Emulation Settings
Specifies whether the printer automatically performs a carriage return (CR) after
a line feed (LF) control command
Auto CR after LF
On
Off
Notes:
• Off is the factory default setting.
• Setting alterations are duplicated in the PPDS menu.
PCL Emulation Settings
Specifies whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command
Auto LF after CR
On
Off
Notes:
• Off is the factory default setting.
• Setting alterations are duplicated in the PPDS menu.
Tray Renumber
Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders
Assign MP Feeder
Off
Notes:
None
0–199
Assign Tray <x>
• Off is the factory default setting.
• None is not an available selection. It is displayed only when it is selected
by the PCL 5 interpreter.
Off
None
0–199
• None ignores the Select Paper Feed command.
• 0–199 allows a custom setting to be assigned.
Assign Manual Paper
Off
None
0–199
Assign Man Env
Off
None
0–199
Tray Renumber
View Factory Def
None
Displays the factory default setting assigned to each tray, drawer, or feeder
Returns all tray, drawer, and feeder assignments to the factory default settings
Tray Renumber
Restore Defaults
Yes
No
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Image menu
Menu item
Description
Auto Fit
On
Selects the optimal paper size, scaling, and orientation
Notes:
Off
• On is the factory default setting.
• The On setting overrides scaling and orientation settings for some images.
Invert
On
Inverts bi‑tonal monochrome images
Notes:
Off
• Off is the factory default setting.
• The font size can be increased in 1‑point increments.
• This setting does not apply to GIF or JPEG images.
Scaling
Scales the image to fit the selected paper size
Anchor Top Left
Best Fit
Note: Best Fit is the factory default setting.
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Orientation
Portrait
Sets the image orientation
Note: Portrait is the factory default setting.
Landscape
Rev Portrait
Rev Landscape
PictBridge menu
Menu item
Description
Photo Size
Auto
Controls the printed size of each photo printed from a PictBridge‑enabled device
Notes:
L
2L
• Auto is the factory default setting.
• If both the printer and the PictBridge‑enabled camera have a value for this
Hagaki Postcard
Card Size
100 x 150 mm
4 x 6 in
8 x 10 in
Letter
setting, the value in the camera supersedes the value in the printer.
A4
A5
JIS B5
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159
Menu item
Description
Layout
Auto
Determines the maximum number of images that can print on one side of paper
Notes:
Off
2 Up
3 Up
4 Up
• Auto is the factory default setting.
• If both the printer and the PictBridge‑enabled camera have a value for this
setting, the value in the camera supersedes the value in the printer.
6 Up
9 Up
12 Up
16 Up
Index Print
Quality
Normal
Draft
Determines which resolution, toner darkness, and color saver values the device uses
when printing photos sent from a PictBridge‑enabled device
Notes:
Fine
• Normal is the factory default setting.
• If both the printer and the PictBridge‑enabled camera have a value for this
setting, the value in the camera supersedes the value in the printer.
Paper Source
MP Feeder
Tray <x>
Identifies the printer default input source when printing photos from a
PictBridge‑enabled device
Notes:
Manual Paper
• MP Feeder is the factory default setting.
• A photo size larger than the size of the media installed in the printer input
source cannot be selected.
Set Date and Time
Menu item
Description
View Date/Time
Displays the time in YYYY‑MM‑DD HH:MM format
Note: This is a view only screen.
Set Date/Time
Instructs the printer to run the setup wizard
Notes:
Yes
No
• Yes is the factory default setting.
• After completing the setup wizard by selecting Done at the Country/Region
select screen, the default becomes No.
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Understanding printer menus
160
Menu item
Description
Time Zone (North, Central, and
South America)
Specifies the time zone for the fax
Note: * indicates that this value does not have pre-programmed Daylight Savings
Time Start and End times.
Hawaii *
Alaska
Tijuana (PST)
USA/Canada PST
USA/Canada MST
USA/Canada CST
USA/Canada EST
Canada AST
Caracas (VET)
Newfoundland (NST)
Brasilia (BRT)
Time Zone (Europe and Africa)
Azores (AZOT)
Praia (CVT) *
Specifies the time zone for the fax
Note: * indicates that this value does not have pre-programmed Daylight Savings
Time Start and End times.
GMT (*)
Dublin, Ireland
London (BST)
Western Europe
Central Europe
Eastern Europe
Cairo (EET)
Pretoria (SAST) *
Moscow (MSK)
Time Zone (Asia)
Jerusalem (IST)
Abu Dhabi GIST)*
Kabul (AFT) *
Specifies the time zone for the fax
Note: * indicates that this value does not have pre-programmed Daylight Savings
Time Start and End times.
Islamabad (PKT) *
New Delhi (IST) *
Kathmandu (NPT) *
Astana (ALMT) *
Yangon (MMT) *
Bangkok (ICT) *
Beijing (CST) *
Seoul (KST) *
Tokyo (JST) *
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161
Menu item
Description
Time Zone (Australia and the
Pacific region)
Specifies the time zone for the fax
Note: * indicates that this value does not have pre-programmed Daylight Savings
Time Start and End times.
Australia WST
Australia CST Darwin (CST) *
Australia EST
Queensland (EST) *
Tasmania (EST)
Wellington (NZST)
Not Listed
Observe DST
Accommodates Daylight Savings Time changes
On
Off
Note: On is the factory default setting.
Enable NTP
Lets the printer clock synchronize with the Network Time Protocol (NTP) server
On
Off
Note: On is the factory default setting.
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Understanding printer messages
162
Understanding printer messages
List of status and error messages
Access USB after scan
A USB drive was inserted into the printer while the printer was scanning. From the keypad, press 1 to open the drive
after scanning, or press 2 to ignore the USB drive.
Access USB now
A USB drive was inserted into the printer while the printer was setting up a job (copy, fax, e‑mail, or FTP) or while in
the menus. From the keypad, press 1 to release job resources and access the USB drive directly, or press 2 to ignore
the USB drive and return to the job being set up.
Busy
Wait for the message to clear.
Calibrating
Wait for the message to clear.
Call complete
A fax call is completed. Wait for the message to clear.
Cancel not available
Wait for the message to clear.
Canceling
Wait for the message to clear.
Check Config ID
The printer configuration ID is invalid. Contact Customer Support.
Clock battery
The real‑time clock in the printer has a malfunctioning battery. This message appears until the real‑time clock battery
is replaced.
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Understanding printer messages
163
Close door
Close the upper and lower doors.
<color> Low
Replace the toner cartridge, and then wait for the message to clear.
Dialing
A fax number is dialed. If the number is too long to fit on the screen, only the word Dialingappears. Wait for the
message to clear.
DO NOT TOUCH
The printer is receiving a code to update a file. Wait for the message to clear.
Warning—Potential Damage: Do not turn off or touch the printer while this message appears on the display.
Fax complete
A fax that was sent or received is complete. Wait for the message to clear.
Fax failed
The fax failed to be sent. Wait for the message to clear.
Flushing buffer
Wait for the message to clear.
File corrupt
A file with a valid extension is detected, but the actual file type does not match the extension, or the file is corrupt.
Hex Trace
The printer is in Hex Trace mode.
With Hex Trace selected, all data sent to the printer is printed in hexadecimal and character representation. This is used
to help isolate the source of a print job problem.
Note: Control codes are not executed.
To exit Hex Trace, turn the printer off, wait about 10 seconds, and then turn the printer on.
Imaging Kit
Replace the imaging kit, and then press
to clear the message and continue printing.
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Understanding printer messages
164
Incoming call
This message appears when using manual fax mode. Press
to print a black only fax or
to print a color fax.
Insert Tray <x>
Insert the specified tray into the printer.
Invalid Engine Code
The engine code is invalid. Contact Customer Support.
Invalid Network Code
The network code is invalid. Contact Customer Support.
LADP connection error
The LADP server information is present but the printer is unable to communicate with the server, or the communication
ended before the return of the search results.
• Wait for the message to clear and try searching for the address again.
• Contact your system support person.
Line busy
A fax number is dialed, but the fax line is busy. Wait for the message to clear.
Load <src> with <x>
Try one or more of the following:
• Load the paper tray or other source with the correct paper type and size.
• Press
, and then press
to cancel printing.
Load single sheet feeder with <x>
Try one or more of the following:
• Load the manual feeder with the correct paper type and size.
If no paper is in the manual feeder, load a sheet, and then press
to clear the message and continue printing.
• Press
The printer manually overrides the manual request, and then the job prints from an automatic source.
• Press , and then press to cancel printing.
to clear the message and continue printing.
• Define a name for each custom type (Custom 1–6) using the MarkVision utility. When the printer is prompting for
one of the custom types, which has been named, then only the custom name is displayed.
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Understanding printer messages
165
Maintenance
The printer needs maintenance. Call for service.
Memory full, cannot send faxes
The printer fax memory is full. Press
to clear the message and cancel the fax.
• Reduce the fax resolution and try to send the fax again.
• Reduce the number of pages in the fax and try to send the fax again.
Menus disabled
The printer menus are disabled. The printer settings cannot be changed from the printer control panel. Contact your
system support person for help.
Note: When menus are disabled, it is still possible to cancel a print job.
No analog phone line
The analog phone line was not detected; the fax is disabled. Connect the printer to an analog phone line.
No answer
A fax number is dialed, but no connection is made. Wait for the message to clear.
No dial tone
The printer does not have a dial tone. Wait for the message to clear.
No recognized file types
Either there are no files saved on the USB drive, or the files saved are not supported. Convert files to any of the following
supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx.
PC Kit Life Warning
This is the final warning message for the photoconductor kit. The photoconductor kit is near exhaustion. The printer
continues printing unless the value for the Cartridge Alarm is changed from the printer control panel or set to On from
the Supply Notifications Web page (located on the Embedded Web Server).
If the setting is On, then the printer stops printing. Press
to select Continue. The printer continues to print until
the photoconductor kit is completely exhausted. When the photoconductor kit is exhausted, replace it.
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Understanding printer messages
166
Phone in Use
The telephone attached to the printer is in use, or its handset is off the cradle.
1 Place the handset on the telephone cradle.
2 Press
to send a black only fax or
to send a color fax.
3 Enter the fax number.
Picture too large
The photo sent to the printer is larger than the current paper size. Press the arrow buttons until Closest photo
sizeor Fit to pageappears, and then press
.
Power Saver
The printer is saving power while it waits for the next print job.
• Send a job to print.
• Touch
to warm the printer to normal operating temperature. Afterwards, Readyappears.
Printing error
A job sent from a USB drive was not successfully received. Wait for the message to clear and then try sending the job
again.
Programming Code
The printer is receiving a file that is a code update. Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
Reading data
A PictBridge enabled device is connected, and the printer is reading data from the device. Wait for the message to
clear.
Warning—Potential Damage: Do not remove the device or turn the printer power off while Reading data
appears on the display.
Reading error (Remove drive)
The printer was reading information from a USB drive and encountered an error. The USB drive must be removed from
the printer to clear the message.
Ready
The printer is ready to receive print jobs.
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Understanding printer messages
167
Receiving pXX
The printer is receiving a fax. pXXrepresents the number of pages received. Wait for the message to clear.
Reload printed pages in Tray <x>
• Press
to clear the message and continue processing the second side of the sheet.
• Press
, and then press to cancel printing.
Remote Management Active
The printer is offline while it configures settings. Wait for the message to clear.
Remove originals from the scanner ADF
Remove the paper from the ADF to clear the message and continue printing.
Remove packaging material
Check for and remove any packaging materials from the toner cartridges.
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
Replace <color> cartridge
Replace the toner cartridge, and then press
to clear the message and continue printing.
Replace PC Kit
This is the early warning message for the photoconductor kit. The printer continues printing unless the value for the
Cartridge Alarm is changed from the printer control panel or set to On from the Supply Notifications Web page (located
on the Embedded Web Server).
If the setting is On, then the printer stops printing. Press
to select Continueand continue printing.
When the PC Kit Life Warningappears, order a new photoconductor kit.
Scan Document Too Long
The scan job exceeds the maximum number of pages. Press
message.
, and then press
to cancel printing and clear the
Scan to USB failed
An attempt to create a file on the USB drive failed.
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Understanding printer messages
168
Try one or more of the following:
• Re‑send the job.
• Reduce the scan resolution, and then try sending the job again.
• Remove the USB drive, reconnect it, and then try sending the job again.
Scanner ADF Cover Open
The ADF cover is open. The message clears when the cover is closed.
Sending pXX
The printer is sending a fax. pXXrepresents the number of pages received. Wait for the message to clear.
Standard Exit Bin Full
Empty the standard exit bin to clear the message and continue printing.
Tray <x> Empty
Try one or more of the following:
• Load the paper tray or other source with the correct paper type and size.
• Press
, and then press
to cancel the current job.
Tray <x> Low
Wait until the printer is not printing, and then load the paper tray or other source with the correct paper type and size.
Tray <x> Missing
Insert the specified tray into the printer.
Unsupported USB device, please remove
Remove the unrecognized USB device.
Unsupported USB hub, please remove
Remove the unrecognized USB hub.
Unsupported Mode
Remove the camera, and then change the mode to PictBridge. Reconnect the camera.
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Understanding printer messages
169
USB drive disabled
A USB drive was inserted into the printer, and the port is disabled. Contact your system support person.
Use camera controls to print
A recognized PictBridge‑compatible camera is attached to the printer.
Waiting
The printer has received data to print, but is waiting for an End‑of‑Job command, a Form Feed command, or additional
data.
Try one or more of the following:
• Press
to print the contents of the buffer.
• Cancel the current print job.
Waiting, too many events
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
30.yy <color> cartridge missing
Insert the missing toner cartridge to clear the message and continue printing.
31.yy Defective <color> Cartridge
Replace the defective toner cartridge with a new one.
31 Defective Imaging Kit
Replace the imaging kit.
32.yy Replace Unsupported <color> Cartridge
Replace the unsupported toner cartridge with a supported one.
34 Short paper
The printer paper size setting did not match the length of the paper that entered the printer.
Try one or more of the following:
• Press
to clear the message and continue printing.
, and then press to cancel printing.
• Press
• Make sure the paper size setting matches the size of the paper in the tray.
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Understanding printer messages
170
35 Insufficient memory to support Resource Save feature
The printer lacks sufficient memory to save settings. Install additional memory, or press
and continue printing.
to disable Resource Save
37 Insufficient memory to collate job
The printer prints the pages that were spooled prior to the collation message and collates the remainder of the print
job.
Try one or more of the following:
• Press
to clear the message and continue printing.
, and then press to cancel printing.
• Press
38 Memory Full
The printer does not have enough memory available to continue printing. You cannot press
Try one or more of the following:
because of this.
• Press
, and then press
to cancel printing.
• Simplify the print job by reducing the amount of text or graphics on a page and deleting unnecessary downloaded
fonts or macros.
• Install additional printer memory.
39 Complex page, some data may not have printed
The page is too complex to print. Press
, and then press
to cancel printing.
40 <color> Invalid refill, change cartridge
Replace the toner cartridge with a new one.
50 PPDS Font Error
The printer has encountered a font error because a specific font may not be installed.
Try one or more of the following:
• Press
to clear the message and continue printing.
• The printer cannot find the requested font. From the PPDS menu, select Best Fit, and then select On. The printer
will find a similar font and reformat the affected text.
• Press
, and then press
to cancel printing.
51 Defective flash detected
Press
to clear the message and continue printing.
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Understanding printer messages
171
52 Not enough free space in flash memory for resources
Try one or more of the following:
• Press
to clear the message and continue printing.
• Delete fonts, macros, and other data stored in flash memory.
• Upgrade to a larger capacity flash memory.
• Press
, and then press
to cancel printing.
53 Unformatted flash detected
Try one or more of the following:
• Press
to clear the message and continue printing.
• Format the flash memory. If the message remains, the flash memory may be defective and require replacing.
54 Network <x> Software Error
The printer detects that a network port is installed, but cannot communicate with it. The printer disables all
communication to the associated network interface.
Try one or more of the following:
• Press
to clear the message and continue printing.
• Turn the printer off and then back on to reset the printer.
• Upgrade (flash) the network firmware in the printer or print server.
56 Standard USB Port Disabled
Try one or more of the following:
• The printer discards any data received through the USB port. Press
• Make sure the USB Buffer menu item is not set to Disabled.
to clear the message and continue printing.
58 Too many flash options installed
Too many optional flash memory cards or too many optional firmware cards are installed on the printer.
Try one or more of the following:
• Press
to clear the message and continue printing.
• Remove extra flash options:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove extra flash options.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
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Understanding printer messages
172
58 Too many trays attached
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the additional trays.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
58 Input config error
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove and re‑configure the additional trays.
Note: If you installed both the optional 550‑sheet tray and the 650‑sheet duo drawer, then the optional
550‑sheet tray must be installed as the first tray (configuring from the bottom up).
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
59 Incompatible tray <x>
Only options designed specifically for this printer are supported.
Try one or more of the following:
• Remove the specified tray.
• Press
to clear the message and continue printing without using the specified tray.
82 Replace waste toner box
Replace the waste toner bottle. For more information, see “Replacing the waste toner bottle” on page 180.
82.yy Waste toner box missing
Replace the waste toner bottle, and then press
to clear the message and continue printing.
88.yy <color> Cartridge is low
Press
to clear the message and continue printing.
88.yy Replace <color> Cartridge
Replace the toner cartridge.
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Understanding printer messages
173
150 displayed
The USB drive contains more than 150 files; only 150 files will be displayed.
200.yy Paper jam <area name>
1 Clear the paper path.
2 Press
to clear the message and continue printing.
201.yy Paper jam <area name>
1 Clear the paper path.
2 Remove the jammed paper below the fuser.
3 Press
to clear the message and continue printing.
202.yy Paper jam <area name>
1 Clear the paper path.
2 Remove the jammed paper from the fuser.
3 Press
to clear the message and continue printing.
230.yy Paper jam <area name>
1 Clear the paper path.
2 Open the front door, and then remove the jammed paper.
3 Close the front door.
4 Press
to clear the message and continue printing.
Note: When there is more than one jam, the message displays the number of pages jammed.
235 Paper Jam Check Duplex
An unsupported paper size is jammed in the duplex unit.
1 Open the front door
2 Remove the jam.
3 Load the tray with the correct paper size.
4 Press
to continue printing.
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Understanding printer messages
174
24x Paper Jam Check Tray <x>
1 Pull the tray out.
2 Remove the jammed paper.
3 Insert the tray.
If all jams are cleared, the printer resumes printing.
Note: When there is more than one jam, the message indicates the number of pages jammed.
250.yy Paper jam <area name>
1 Clear the paper path.
2 Open the front door, and then remove the jammed paper.
3 Hold the fuser cover down, and then remove the jammed paper from inside the fuser.
4 Close the fuser cover, and then close the front door.
5 Press
to clear the message and continue printing.
290–292 ADF Scanning Jams
The scanner failed to feed one or more pages through the ADF.
1 Remove all pages from the ADF.
Note: The message clears when the pages are removed from the ADF.
2 Flex and fan the pages.
3 Place the pages in the ADF.
4 Adjust the ADF guides.
5 From the printer control panel, press
to start a black only job or
to start a color job.
293 Paper Missing
The scanner was instructed to scan using the ADF, but there is no paper in the ADF.
Note: The message clears when the pages are placed in the ADF.
1 Flex and fan the pages.
2 Place the pages in the ADF.
3 Adjust the ADF guides.
4 From the printer control panel, press
to start a black only job or
to start a color job.
293.02 Flatbed Cover Open
Close the scanner cover.
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Understanding printer messages
175
294 ADF Jam
This jam location may also be identified as 294.04 Duplex Sensor Off Jam, 294.05 Scan Sensor Off
Jam, or 294.06 ADF Backfeed Jam. To clear this jam:
1 Remove all pages from the ADF.
Note: The message clears when the pages are removed from the ADF.
2 Flex and fan the pages.
3 Place the pages in the ADF.
4 Adjust the ADF guides.
5 From the printer control panel, press
to start a black only job or
to start a color job.
840.01 Scanner Disabled
This message indicates that the scanner has been disabled by the system support person.
840.02 Scanner Auto Disabled
This message indicates the printer identified a problem with the scanner and automatically disabled it.
1 Remove all pages from the ADF.
2 Turn the printer off.
3 Wait 15 seconds and then turn the printer on.
4 Place the document in the ADF.
5 Press
to start a black only job or
to start a color job.
Note: If turning the printer off and then on again does not clear the message, contact your system support person.
940.01
Press down on the cyan toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds,
and then turn the printer back on
941.01
Press down on the magenta toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10
seconds, and then turn the printer back on.
942.01
Press down on the yellow toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10
seconds, and then turn the printer back on
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Understanding printer messages
176
943.01
Press down on the black toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds,
and then turn the printer back on
940.02
The cyan toner cartridge needs maintenance. Call for service.
941.02
The magenta toner cartridge needs maintenance. Call for service.
942.02
The yellow toner cartridge needs maintenance. Call for service.
943.02
The black toner cartridge needs maintenance. Call for service.
900–999 Service <message>
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Check all cable connections.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
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Maintaining the printer
177
Maintaining the printer
Periodically, certain tasks are required to maintain optimum print quality.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Do not expose supplies to:
• Direct sunlight
• Temperatures above 35°C (95°F)
• High humidity above 80%
• Salty air
• Corrosive gases
• Heavy dust
Checking the status of supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.
Checking the status of supplies from the printer control panel
You can check the status of printer supplies by printing a menu settings page:
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
.
3 Press the arrow buttons until Reportsappears, and then press
.
4 Press the arrow buttons until Menu Settings Pageappears, and then press
.
Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in
the TCP/IP section.
2 Click Device Status. The Device Status page appears, displaying a summary of supply levels.
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Maintaining the printer
178
Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies
dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place
where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Ordering toner cartridges
When 88 Cyan Cartridge Low, 88 Magenta Cartridge Low, 88 Yellow Cartridge Low, or 88
Black Cartridge lowappears, order a new cartridge.
When 88 Replace Cyan Cartridge, 88 Replace Magenta Cartridge, 88 Replace Yellow
Cartridge, or 88 Replace Black Cartridgeappears, you must replace the specified toner cartridge.
Part name
Part number
C540, C543, and X543 series C544, X544, and X546 series
Black Return Program Toner
Cartridge
C540A1KG
Cyan Return Program Toner
Cartridge
C540A1CG
C540A1MG
C540A1YG
C540H1KG
C540H1CG
C540H1MG
C540H1YG
C540H2KG
C540H2CG
C540H2MG
C540H2YG
C544X1KG
C544X1CG
Magenta Return Program
Toner Cartridge
YellowReturn Program Toner
Cartridge
Black High Yield Return
Program Toner Cartridge
Cyan High Yield Return
Program Toner Cartridge
Magenta High Yield Return
Program Toner Cartridge
Yellow High Yield Return
Program Toner Cartridge
Black High Yield Toner
Cartridge
Cyan High Yield Toner
Cartridge
Magenta High Yield Toner
Cartridge
Yellow High Yield Toner
Cartridge
Black Extra High Yield Return
Program Toner Cartridge
Not supported
Not supported
Cyan Extra High Yield Return
Program Toner Cartridge
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Maintaining the printer
179
Part name
Part number
C540, C543, and X543 series C544, X544, and X546 series
Magenta Extra High Yield
Return Program Toner
Cartridge
C544X1MG
Not supported
Yellow Extra High Yield
Return Program Toner
Cartridge
C544X1YG
Not supported
Black Extra High Yield Toner
Cartridge
C544X2KG
C544X2CG
C544X2MG
C544X2YG
C546U1KG
C546U2KG
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Cyan Extra High Yield Toner
Cartridge
Magenta Extra High Yield
Toner Cartridge
Yellow Extra High Yield Toner
Cartridge
Black Extra High Yield Return
Program Toner Cartridge
Black Extra High Yield Toner
Cartridge
Ordering imaging kits
Part name
Part number
Black and color imaging kit
Black imaging kit
C540X74G
C540X71G
Ordering a waste toner bottle
When 82 Replace Waste Tonerappears, order a replacement waste toner bottle. The waste toner bottle must
be replaced when 82 Replace Waste Tonerappears.
Part name
Part number
Waste toner bottle
C540X75G
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Maintaining the printer
180
Replacing supplies
Replacing the waste toner bottle
Replace the waste toner bottle when 82 Replace waste tonerappears. The printer will not continue printing
until the waste toner bottle is replaced.
1 Unpack the replacement waste toner bottle.
2 Grasp the front door at the side handholds, and then pull it toward you.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
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3 Open the top door.
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Maintaining the printer
181
4 Remove the right side cover.
5 Press the green levers on each side of the waste toner bottle, and then remove it.
6 Place the waste toner bottle in the enclosed packaging.
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Maintaining the printer
182
7 Insert the new waste toner bottle.
8 Replace the right side cover.
9 Close the top door.
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Maintaining the printer
183
10 Close the front door.
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Replacing a black imaging kit
Replace the black imaging kit when Replace Black Imaging Kitappears.
1 Grasp the front door at the side handholds, and then pull it toward you.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
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Maintaining the printer
184
2 Open the top door.
K
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3 Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit.
4 Remove the right side cover.
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Maintaining the printer
185
5 Press the green levers on each side of the waste toner bottle, and then remove it.
6 Lift the blue levers on the imaging kit, and then pull it toward you.
7 Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out.
Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.
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Maintaining the printer
186
8 Remove the yellow, cyan, and magenta developer units.
9 Unpack the replacement black imaging kit.
Leave the packaging on the black developer unit.
10 Gently shake the black developer unit side to side.
11 Remove the red shipping cover from the black developer unit.
12 Insert the black developer unit.
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Maintaining the printer
187
13 Replace the yellow, cyan, and magenta developer units.
Note: Make sure each developer unit is inserted into a matching color slot.
14 Place the used black imaging kit in the enclosed package.
15 Align and insert the imaging kit.
16 Rotate the blue levers down until the imaging kit drops into place.
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Maintaining the printer
188
17 Replace the waste toner bottle.
18 Replace the right side cover.
19 Replace the toner cartridges.
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Maintaining the printer
189
20 Close the top door.
K
M
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C
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21 Close the front door.
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Replacing a black and color imaging kit
Replace the black and color imaging kit when Replace Color Imaging Kitappears.
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
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Maintaining the printer
190
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2 Open the top door.
K
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3 Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit.
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Maintaining the printer
191
4 Remove the right side cover.
5 Press the green levers on each side of the waste toner bottle, and remove it.
6 Lift the blue levers on the imaging kit, and then pull it toward you.
7 Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out.
Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.
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Maintaining the printer
192
8 Unpack the replacement black and color imaging kit.
Leave the packaging on the developer units.
9 Gently shake the yellow, cyan, magenta, and black developer units side to side.
10 Remove the red shipping cover from the yellow, cyan, magenta, and black developer units.
11 Insert the yellow, cyan, magenta, and black developer units.
12 Place the used black and color imaging kit in the enclosed package.
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Maintaining the printer
193
13 Align and insert the imaging kit.
14 Replace the waste toner bottle.
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Maintaining the printer
194
15 Replace the right side cover.
16 Replace the toner cartridges.
17 Close the top door.
K
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Maintaining the printer
195
18 Close the front door.
1
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Replacing a toner cartridge
Replace the specified toner cartridge (yellow, cyan, magenta, or black) when 88 Replace <color>
Cartridgeappears. The printer will not continue printing until the specified cartridge is replaced.
Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under
warranty.
Note: Degraded print quality may result from using non‑Lexmark toner cartridges.
1 Make sure the printer is on and Readyor 88 Replace <color> Cartridgeappears.
2 Unpack the new cartridge, and set it near the printer.
3 Open the top door.
K
M
K
C
M
Y
C
Y
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196
4 Remove the toner cartridge by lifting the handle, and then gently pulling away from the imaging kit.
5 Align the new toner cartridge, and then press down until it is all the way into the slot.
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Maintaining the printer
197
6 Close the top door.
K
M
K
C
Y
C
Y
Replacing a developer unit
Replace a developer unit when a print quality defect occurs or when damage occurs to the printer.
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
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Maintaining the printer
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2 Open the top door.
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3 Remove the toner cartridges by lifting the handles and then gently pulling away from the imaging kit.
4 Remove the right side cover.
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5 Press the green levers on each side of the waste toner bottle, and then remove it.
6 Lift the blue levers on the imaging kit, and then pull it toward you.
7 Press down on the blue levers, grasp the handles on the sides, and then pull the imaging kit out.
Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.
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Maintaining the printer
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8 Remove the used developer unit.
9 Place the used developer in the enclosed package.
10 Unpack the replacement developer unit.
Leave the packaging on the developer unit.
11 Gently shake the developer unit side to side.
12 Remove the red shipping cover from the developer unit.
13 Insert the developer unit.
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14 Align and insert the imaging kit.
15 Replace the waste toner bottle.
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16 Replace the right side cover.
17 Replace the toner cartridges.
18 Close the top door.
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Maintaining the printer
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19 Close the front door.
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Cleaning the exterior of the printer
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
2 Remove paper from the standard exit tray.
3 Dampen a clean, lint‑free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4 Wipe only the outside of the printer, making sure to include the standard exit tray.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5 Make sure the standard exit tray is dry before beginning a new print job.
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Cleaning the scanner glass
Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images.
Note: Clean both areas of the scanner glass and both white underside areas.
1 Slightly dampen a soft, lint-free cloth or paper towel with water.
2 Open the scanner cover.
1
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3
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3
4
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3 Wipe the scanner glass until it is clean and dry.
4 Wipe the white underside of the scanner cover until it is clean and dry.
5 Close the scanner cover.
Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer before moving it.
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• Lift the printer off the optional tray, and then set it aside instead of trying to lift the tray and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer
warranty.
Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:
• Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart
used to move the options must have a surface able to support the dimensions of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
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206
Administrative support
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking
Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark
Web site at www.lexmark.com.
Restoring the factory default settings
Menu settings marked with an asterisk (*) indicate the active settings. You can restore the original printer settings,
often referred to as the factory default settings.
1 Make sure the printer is on and Readyappears.
2 From the printer control panel, press
.
3 Press the arrow buttons until Settingsappears, and then press
.
4 Press the arrow buttons until General Settingsappears, and then press
.
.
5 Press the arrow buttons until Factory Defaultsappears, and then press
6 Press the arrow buttons until Restore Nowappears, and then press
.
Submitting changesappears briefly.
7 Press
, and then press
until Readyappears.
The following factory default settings are restored:
• All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets.
• All settings return to the factory default settings except Printer Languagein the Setup menu and custom
settings in the Network and USB menus.
Using the Embedded Web Server
If the printer is installed on a network, the Embedded Web Server is available for a range of functions:
• Configuring printer settings
• Checking the status of the printer supplies
• Configuring network settings
• Viewing reports
• Restoring the factory default settings
• Viewing the virtual display
• Setting Web page password protect
• Setting Panel PIN protect
• Setting the date and time
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To access the Embedded Web Server:
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click one of the tabs to access information about the printer, change settings, or view a report.
Note: If the printer is connected to a computer by a USB or parallel cable, then open the Local Printer Settings Utility
for Windows or Printer Settings for Macintosh to access printer menus.
Setting up e‑mail alerts
You can have the printer send you an e‑mail when the supplies are getting low or when the paper needs to be changed,
added, or unjammed.
To set up e‑mail alerts:
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings.
3 Under Other Settings, click E‑mail Alert Setup.
4 Select the items for notification and type in the e‑mail addresses that you want to receive e‑mail alerts.
5 Click Submit.
Note: See your system support person to set up the e‑mail server.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, the network, and supplies.
To view reports from a network printer:
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Reports, and then click the type of report you want to view.
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Troubleshooting
208
Troubleshooting
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
• The power cord is plugged into the printer and a properly grounded electrical outlet.
• The electrical outlet is not turned off by any switch or breaker.
• The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
• Other electronic equipment plugged into the outlet is working.
• The printer is turned on. Check the printer power switch.
• The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
• All options are properly installed.
• The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.
Solving printing problems
Multiple‑language PDFs do not print
The documents contain unavailable fonts.
1 Open the document you want to print in Adobe Acrobat.
2 Click the printer icon.
The Print dialog appears.
3 Select Print as image.
4 Click OK.
Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Testand Readydo not appear, turn the printer off and contact Customer Support.
Error message about reading USB drive appears
Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, visit
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Jobs do not print
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Readyor Power Saverappears on the display before sending a job to print. Press
to return the
printer to the Readystate.
CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin, and then press
.
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
MAKE SURE THE PRINTER IS CONNECTED TO THE NETWORK
Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the
network cables, and then try printing the network setup page again. Contact your system support person to make
sure the network is functioning correctly.
MAKE SURE YOU ARE USING A RECOMMENDED USB OR ETHERNET CABLE
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.
CHANGE THE PAGE PROTECT SETTING TO OFF
1 From the printer control panel, press
.
2 Press the arrow buttons until Settingsappears, and then press
.
3 Press the arrow buttons until Setup Menuappears, and then press
.
4 Press the arrow buttons until Print Recoveryappears, and then press
.
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5 Press the arrow buttons until Page Protectappears, and then press
.
6 Press the arrow buttons until Offappears, and then press
.
Job prints from the wrong tray or on the wrong paper
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
Incorrect or strange characters print
• The print job may not have terminated properly. Turn the printer off and back on.
• Make sure the printer is not in Hex Trace mode. If Ready Hexappears on the display, you must exit Hex Trace
mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
Tray linking does not work
These are possible solutions. Try one or more of the following:
Note: The paper trays, manual feeder, and multipurpose feeder do not automatically sense the paper size. You must
set the size from the Paper Size/Type menu.
LOAD THE SAME SIZE AND TYPE OF PAPER
• Load the same size and type of paper in each tray to be linked.
• Move the paper guides to the correct positions for the paper size loaded in each tray.
USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS
• Print a menu settings page and compare the settings for each tray.
• If necessary, adjust the settings from the Paper Size/Type menu.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
MAKE SURE COLLATE IS SET TO ON
From the printer control panel Finishing menu, Print Properties, or the Print dialog, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
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MAKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory.
Unexpected page breaks occur
Increase the Print Timeout value:
1 From the printer control panel, press
2 Press the arrow buttons until Settingsappears, and then press
3 Press the arrow buttons until General Settingsappears, and then press
4 Press the arrow buttons until Timeoutsappears, and then press
.
.
.
.
5 Press the arrow buttons until Print Timeoutappears, and then press
.
6 Press the arrow buttons until the desired value appears, and then press
.
Solving copy problems
Copier does not respond
These are possible solutions. Try one or more of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Readyappears.
Scanner unit does not close
Make sure there are no obstructions:
1 Open the scanner cover.
2 Remove any obstruction keeping the scanner unit open.
3 Close the scanner cover.
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Troubleshooting
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Poor copy quality
These are some examples of poor copy quality:
• Blank pages
• Checkerboard pattern
• Distorted graphics or pictures
• Missing characters
• Faded print
• Dark print
• Skewed lines
• Smudges
• Streaks
• Unexpected characters
• White lines in print
These are possible solutions. Try one or more of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
THE TONER MAY BE LOW
When 88 Cartridge lowappears or when the print becomes faded, replace the toner cartridge.
THE SCANNER GLASS MAY BE DIRTY
Clean the scanner glass with a clean, lint‑free cloth dampened with water.
THE COPY IS TOO LIGHT OR TOO DARK
Adjust the copy darkness setting.
CHECK THE QUALITY OF THE ORIGINAL DOCUMENT
Make sure the quality of the original document is satisfactory.
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Troubleshooting
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CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
UNWANTED TONER IS IN THE BACKGROUND
• Adjust the darkness to a lighter setting.
• Change the Background Removal setting in the Copy Settings menu.
PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT
• From the printer control panel, press the Content button until the light comes on next to Text/Photo or Photo.
• Rotate the original document on the scanner glass.
• From the printer control panel, press the Scale button and adjust the setting.
TEXT IS LIGHT OR DISAPPEARING
From the printer control panel, press the Content button until the light comes on next to Text or Text/Photo.
THE OUTPUT APPEARS WASHED OUT OR OVEREXPOSED
• From the printer control panel, press the Content button until the light comes on next to Text/Photo or Photo.
• From the printer control panel, press the Darkness button and change to a darker setting.
Partial document or photo copies
These are possible solutions. Try one or more of the following:
CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
CHECK THE PAPER SIZE SETTING
Make sure the Paper Size setting matches the paper loaded in the tray.
Solving scanner problems
Checking an unresponsive scanner
If your scanner is not responding, then make sure:
• The printer is turned on.
• The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
• The power cord is plugged into the printer and a properly grounded electrical outlet.
• The electrical outlet is not turned off by any switch or breaker.
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• The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
• Other electrical equipment plugged into the outlet is working.
Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem
with the scanner.
Scan was not successful
These are possible solutions. Try one or more of the following:
CHECK THE CABLE CONNECTIONS
Make sure the network or USB cable is securely connected to the computer and the printer.
AN ERROR MAY HAVE OCCURRED IN THE PROGRAM
Turn off and then restart the computer.
Scanning takes too long or freezes the computer
These are possible solutions. Try one or more of the following:
OTHER SOFTWARE PROGRAMS MAY BE INTERFERING WITH SCANNING
Close all programs not being used.
THE SCAN RESOLUTION MAY BE SET TOO HIGH
Select a lower scan resolution.
Poor scanned image quality
These are possible solutions. Try one or more of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
THE SCANNER GLASS MAY BE DIRTY
Clean the scanner glass with a clean, lint‑free cloth dampened with water. For more information, see “Cleaning the
ADJUST THE SCAN RESOLUTION
Increase the resolution of the scan for a higher quality output.
CHECK THE QUALITY OF THE ORIGINAL DOCUMENT
Make sure the quality of the original document is satisfactory.
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Troubleshooting
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CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Partial document or photo scans
These are possible solutions. Try one or more of the following:
CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel, check the Paper Size setting from the Paper menu.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.
Cannot scan from a computer
These are possible solutions. Try one or more of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Readyappears.
CHECK THE CABLE CONNECTIONS
Make sure the network or USB cable is securely connected to the computer and the printer.
Solving fax problems
Caller ID is not shown
Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service.
If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings
available: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu depends on
whether your country or region supports multiple caller ID patterns. Contact your telecommunications company to
determine which pattern or switch setting to use.
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Troubleshooting
216
Cannot send or receive a fax
These are possible solutions. Try one or more of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Readyappears.
CHECK THE PRINTER CONNECTIONS
Make sure the cable connections for the following hardware are secure, if applicable:
• Telephone
• Handset
• Answering machine
CHECK THE TELEPHONE WALL JACK
1 Plug a telephone into the wall jack.
2 Listen for a dial tone.
3 If you do not hear a dial tone, then plug a different telephone into the wall jack.
4 If you still do not hear a dial tone, then plug a telephone into a different wall jack.
5 If you hear a dial tone, then connect the printer to that wall jack.
REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST
The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services
can be used.
• If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface
port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN
provider.
• If you are using DSL, then connect to a DSL filter or router that will support analog use. For more information,
contact your DSL provider.
• If you are using a PBX telephone service, then make sure you are connecting to an analog connection on the PBX.
If none exists, consider installing an analog telephone line for the fax machine.
CHECK FOR A DIAL TONE
• Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.
• If the telephone line is being used by another device, then wait until the other device is finished before sending
a fax.
• If you are using the On Hook Dial feature, then turn up the volume to verify a dial tone.
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TEMPORARILY DISCONNECT OTHER EQUIPMENT
To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering
machines, computers with modems, or telephone line splitters.
CHECK FOR JAMS
Clear any jams, and then make sure that Readyappears.
TEMPORARILY DISABLE CALL WAITING
Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone
company to obtain the keypad sequence for temporarily disabling Call Waiting.
VOICE MAIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION
Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail
and the printer to answer calls, you may want to consider adding a second telephone line for the printer.
THE PRINTER MEMORY MAY BE FULL
1 Dial the fax number.
2 Scan the original document one page at a time.
Can send but not receive faxes
These are possible solutions. Try one or more of the following:
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
CHECK THE RING COUNT DELAY SETTINGS
The ring count delay sets the number of times the phone line rings before the printer answers. If you have extension
phones on the same line as the printer, or subscribe to the telephone company's Distinctive Ring service, then keep
the Ring Delay setting at 4.
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Settings.
3 Click Fax Settings.
4 Click Analog Fax Setup.
5 In the Rings to Answer box, enter the number of times you want the phone to ring before answering.
6 Click Submit.
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THE TONER MAY BE LOW
88 <color> toner lowappears when the toner is low.
Can receive but not send faxes
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS IN FAX MODE
From the printer control panel, press the Fax button to put the printer in Fax mode.
MAKE SURE THE DOCUMENT IS LOADED PROPERLY
Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left
corner.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY
• Check to make sure the shortcut number has been programmed for the number that you want to dial.
• As an alternative, dial the telephone number manually.
Received fax has poor print quality
These are possible solutions. Try one or more of the following:
RE‑SEND THE DOCUMENT
Ask the person who sent you the fax to:
• Check that the quality of the original document is satisfactory.
• Resend the fax. There may have been a problem with the quality of the telephone line connection.
• Increase the fax scan resolution, if possible.
THE TONER MAY BE LOW
When 88 <color> toner lowappears or when you experience faded print, replace the cartridge(s).
MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH
Decrease the incoming fax transmission speed:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Configuration.
3 Click Fax Settings.
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4 Click Analog Fax Setup.
5 In the Max Speed box, click on one of the following:
2400
4800
9600
14400
33600
6 Click Submit.
Blocking junk faxes
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Configuration.
3 Click Fax Settings.
4 Click Analog Fax Setup.
5 Click the No Name Fax option.
This option blocks all incoming faxes that have a private caller ID or no fax station name.
6 In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block.
Solving option problems
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1 Turn the printer off.
2 Unplug the printer.
3 Check the connection between the option and the printer.
MAKE SURE THE OPTION IS INSTALLED CORRECTLY
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or
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Troubleshooting
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MAKE SURE THE OPTION IS SELECTED
From the computer you are printing from, select the option. For more information, see “Updating available options
Drawers
MAKE SURE THE PAPER IS LOADED CORRECTLY
1 Open the paper tray.
2 Check for paper jams or misfeeds.
3 Make sure paper guides are aligned against the edges of the paper.
4 Make sure the paper tray closes properly.
5 Close the door.
RESET THE PRINTER
Turn the printer off. Wait 10 seconds. Turn the printer back on.
Multipurpose feeder
CHECK THE MULTIPURPOSE FEEDER
Make sure the 650‑sheet duo drawer (multipurpose feeder) is installed properly.
CLEAR ANY JAMS
Clear any jams in the multipurpose feeder.
CHECK THE POWER CORD CONNECTION
Make sure:
• The power cord is plugged into the printer and a properly grounded electrical outlet.
• The outlet has power.
CHECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct position for the size loaded.
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CHECK FOR SERVICE MESSAGES
If a service message appears, turn the printer off, wait about 10 seconds, and then turn the printer back on. If the
error recurs, call for service.
Memory card
Make sure the memory card is securely connected to the printer system board.
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
CHECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
The paper path is not clear. Clear jammed paper from the entire paper path, and then press
.
Page that jammed does not reprint after you clear the jam
In the Setup menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On:
1 Press
.
2 Press the arrow buttons until Settingsappears, and then press
.
3 Press the arrow buttons until General settingsappears, and then press
.
4 Press the arrow buttons until Print Recoveryappears, and then press
.
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5 Press the arrow buttons until Jam Recoveryappears, and then press
.
6 Press the arrow buttons until Onor Autoappears, and then press
.
Solving print quality problems
The information in the following topics may help you solve print quality problems. If these suggestions still do not
correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement.
Blank pages
These are possible solutions. Try one or more of the following:
PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE
Remove the print cartridge and make sure the packing material is properly removed. Reinstall the print cartridge.
THE TONER MAY BE LOW
When 88 Cartridge lowappears, order a new print cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.
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Clipped images
These are possible solutions. Try one or more of the following:
CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel, check the Paper Size setting from the Paper menu.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.
Dark lines
ABCDE
ABCDE
ABCDE
The imaging kit may be defective.
If Black and color imaging kit life warningorBlack imaging kit life warningappears,
replace the imaging kit.
Gray background
ABCDE
ABCDE
ABCDE
CHECK THE TONER DARKNESS SETTING
Select a lighter Toner Darkness setting:
• From the printer control panel, change the setting from the Quality menu.
• For Windows users, change the setting from Print Properties.
• For Macintosh users, change the setting from the Print dialog.
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Incorrect margins
ABCD
ABCD
ABCD
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel, check the Paper Size setting from the Paper menu.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.
Light colored line, white line, or incorrectly colored line
These are possible solutions. Try one or more of the following:
A TONER CARTRIDGE MAY BE DEFECTIVE
Replace the defective toner cartridge.
THE IMAGING KIT MAY BE DEFECTIVE
Replace the imaging kit.
Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black
and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
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225
Paper curl
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY?
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
Print irregularities
These are possible solutions. Try one or more of the following:
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel, check the Paper Type setting from the Paper menu.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
CHECK THE PAPER
Avoid textured paper with rough finishes.
THE TONER MAY BE LOW
When 88 Cartridge lowappears or when the print becomes faded, replace the print cartridge.
THE FUSER MAY BE WORN OR DEFECTIVE
Replace the fuser.
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226
Repeating defects
REPEATING MARKS OCCUR MULTIPLE TIMES ON A PAGE
Print the Print defects guide and match the defects to the marks on one of the vertical lines. Follow the instructions
on the Print defects guide to determine the cause of the repeating defects.
Skewed print
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Print is too light
These are possible solutions. Try one or more of the following:
CALIBRATE THE COLOR
The printer automatically calibrates the colors whenever a new imaging kit is detected. If a cartridge is replaced, then
you can calibrate the colors manually:
1 From the printer control panel, press
2 From the Admin menu, press the arrow buttons until Settingsappears, and then press
3 Press the arrow buttons until Print menuappears, and then press
.
.
.
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227
4 Press the arrow buttons until Quality menuappears, and then press
.
.
5 Press the arrow buttons until Color Adjustappears, and then press
Calibratingappears.
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too light, the RGB Brightness setting is too light, or the RGB Contrast setting is too low.
1 From the printer control panel, press
2 From the Admin menu, press the arrow buttons until Settingsappears, and then press
.
.
3 Press the arrow buttons until Print menuappears, and then press
.
4 Press the arrow buttons until Quality menuappears, and then press
.
5 Press the arrow buttons until Toner Darkness, RGB Brightness, or RGB Contrastappears, and then press
.
6 Change the selected setting to a lower value, and then press
.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough finishes.
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
MAKE SURE COLOR SAVER IS SET TO OFF
Color Saver may be set to On.
A TONER CARTRIDGE MAY BE LOW
When 88 <color> Cartridge Lowappears, order a new cartridge.
A TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
THE IMAGING KIT MAY BE WORN OR DEFECTIVE
Replace the imaging kit.
Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black
and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
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Print is too dark
These are possible solutions. Try one or more of the following:
CALIBRATE THE COLOR
The printer automatically calibrates the colors whenever a new imaging kit is detected. If a cartridge is replaced, then
you can calibrate the colors manually:
1 From the printer control panel, press
.
2 From the Admin menu, press the arrow buttons until Settingsappears, and then press
.
3 Press the arrow buttons until Print menuappears, and then press
.
4 Press the arrow buttons until Quality menuappears, and then press
.
.
5 Press the arrow buttons until Color Adjustappears, and then press
Calibratingappears.
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too dark, the RGB Brightness setting is too dark, or the RGB Contrast setting is too high.
1 From the printer control panel, press
2 From the Admin menu, press the arrow buttons until Settingsappears, and then press
.
.
3 Press the arrow buttons until Print menuappears, and then press
.
4 Press the arrow buttons until Quality menuappears, and then press
.
5 Press the arrow buttons until Toner Darkness, RGB Brightness, or RGB Contrastappears, and then
press
.
6 Change the selected setting to a lower value, and then press
.
A TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
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229
Solid color pages
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED
Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced. For
more information, contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
THE IMAGING KIT MAY BE WORN OR DEFECTIVE
Replace the imaging kit.
Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black
and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
IS THERE TONER IN THE PAPER PATH?
Contact Customer Support.
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Toner rubs off
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel, check the Paper Type setting from the Paper menu.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
CHECK THE PAPER TEXTURE SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray.
Toner specks
These are possible solutions. Try one or more of the following:
THE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
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231
Transparency print quality is poor
Try one or more of the following:
CHECK THE TRANSPARENCIES
Use only transparencies recommended by the printer manufacturer.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel, check the Paper Type setting from the Paper menu.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
Uneven print density
ABCDE
ABCDE
ABCDE
Replace the black and color imaging kit.
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Solving color quality problems
This section helps answer some basic color‑related questions and describes how some of the features provided in the
Quality menu can be used to solve typical color problems.
Color misregistration
ABCDE
ABCDE
Color has shifted outside of the appropriate area or has been superimposed over another color area. These are possible
solutions. Try one or more of the following:
A TONER CARTRIDGE MAY BE DEFECTIVE
Remove and reinstall the toner cartridges.
CALIBRATE THE COLOR
The printer will automatically calibrate the colors whenever a new imaging kit is detected. If a toner cartridge is
replaced, a manual alignment will need to be performed.
1 From the printer control panel, press
.
2 From the Admin menu, press the arrow buttons until Settingsappears, and then press
.
3 Press the arrow buttons until Print menuappears, and then press
.
4 Press the arrow buttons until Quality menuappears, and then press
.
.
5 Press the arrow buttons until Color Adjustappears, and then press
Calibratingappears.
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in
nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create
colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue
needed to produce a certain color.
What is CMYK color?
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors
observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers,
and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the
amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
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233
How is color specified in a document to be printed?
Software programs typically specify document color using RGB or CMYK color combinations. Additionally, they allow
users to modify the color of each object in a document. For more information, see the software program Help topics.
How does the printer know what color to print?
When a user prints a document, information describing the type and color of each object is sent to the printer. The
color information is passed through color conversion tables that translate the color into the appropriate amounts of
cyan, magenta, yellow, and black toner needed to produce the desired color. The object information determines the
application of color conversion tables. For example, it is possible to apply one type of color conversion table to text
while applying a different color conversion table to photographic images.
Should I use PostScript or PCL emulation printer software? What settings should I use for the best color?
The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript driver
provide the preferred color quality for the majority of printouts.
Why doesn't the printed color match the color I see on the computer screen?
The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard
computer monitor. However, because of technology differences that exist between printers and monitors, there are
many colors that can also be affected by monitor variations and lighting conditions. For recommendations on how
the printer color sample pages may be useful in solving certain color‑matching problems, see the question, “How
can I match a particular color (such as a corporate logo)?”
The printed page appears tinted. Can I adjust the color?
Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be
caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust
the Color Balance setting to create a more preferable color. Color Balance provides the user with the ability to make
subtle adjustments to the amount of toner being used in each color plane. Selecting positive or negative values for
cyan, magenta, yellow, and black (from the Color Balance menu) will slightly increase or decrease the amount of
toner used for the chosen color. For example, if a printed page has a red tint, then decreasing both magenta and
yellow could potentially improve the color balance.
My color transparencies seem dark when they are projected. Is there anything I can do to improve the color?
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain
the highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector
must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency. Make sure to print
on the recommended type of color transparencies.
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to process
objects. However, Color Correction must be set to Manual, or no user‑defined color conversion will be implemented.
Manual color correction settings are specific to the type of object being printed (text, graphics, or images), and how
the color of the object is specified in the software program (RGB or CMYK combinations).
Notes:
• Manual color correction is not useful if the software program does not specify colors with RGB or CMYK
combinations. It is also not effective in situations in which the software program or the computer operating
system controls the adjustment of colors.
• The color conversion tables—applied to each object when Color Correction is set to Auto—generate preferred
colors for the majority of documents.
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To manually apply a different color conversion table:
1 From the Quality menu, select Color Correction, and then select Manual.
2 From the Quality menu, select Manual Color, and then select the appropriate color conversion table for the
affected object type.
Manual Color menu
Object type
Color conversion tables
RGB Image
RGB Text
• Vivid—Produces brighter, more saturated colors and may be applied
to all incoming color formats.
• sRGB Display—Produces an output that approximates the colors
displayed on a computer monitor. Black toner usage is optimized for
printing photographs.
RGB Graphics
• Display—True Black—Produces an output that approximates the
colorsdisplayedon a computermonitor. Usesonlyblack toner tocreate
all levels of neutral gray.
• sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black usage is optimized for printing business
graphics.
• Off—No color correction is implemented.
CMYK Image
CMYK Text
• US CMYK—Applies color correction to approximate the SWOP
(Specifications for Web Offset Publishing) color output.
• Euro CMYK—Applies color correction to approximated EuroScale color
output.
CMYK Graphics
• Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
• Off—No color correction is implemented.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the Color
Samples page of the Embedded Web Server. Selecting any sample set generates a multiple‑page printout consisting
of hundreds of colored boxes. Either a CMYK or RGB combination is located on each box, depending on the table
selected. The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box
through the selected color conversion table.
By examining Color Samples sets, a user can identify the box whose color is the closest to the desired color. The color
combination labeled on the box can then be used for modifying the color of the object in a software program. For
more information, see the software program Help topics. Manual color correction may be necessary to utilize the
selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on the Color Correction
setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the
color of the object is specified in the software program (RGB or CMYK combinations). When the printer Color
Correction setting is settoOff, thecolor is based on the print job information; and no color conversion isimplemented.
Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK
combinations. Additionally, certain situations exist in which the software program or the computer operating
system adjusts the RGB or CMYK combinations specified in the program through color management. The resulting
printed color may not be an exact match of the Color Samples pages.
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What are detailed Color Samples and how do I access them?
Detailed Color Samples sets are available only through the Embedded Web Server of a network printer. A detailed
Color Samples set contains a range of shades (displayed as colored boxes) that are similar to a user‑defined RGB or
CMYK value. The likeness of the colors in the set are dependent on the value entered in the RGB or CMYK Increment
box.
To access a detailed Color Samples set from the Embedded Web Server:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Configuration.
3 Click Color Samples.
4 Click Detailed Options to narrow the set to one color range.
5 When the Detailed Options page appears, select a color conversion table.
6 Enter the RGB or CMYK color number.
7 Enter an Increment value from 1–255.
Note: The closer the value is to 1, the narrower the color sample range will appear.
8 Click Print to print the detailed Color Samples set.
Embedded Web Server does not open
These are possible solutions. Try one or more of the following:
CHECK THE NETWORK CONNECTIONS
Make sure the printer and computer are turned on and connected to the same network.
CHECK THE NETWORK SETTINGS
Depending on the network settings, you may need to type https://instead of http://before the printer IP
address to access the Embedded Web Server. For more information, see your system administrator.
Contacting Customer Support
When you call Customer Support, describe the problem you are experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model, type, and serial number. For more information, see the label on the inside top
front cover of the printer. The serial number is also listed on the menu settings page.
In the U.S. or Canada, call 1‑800‑539‑6275. For other countries/regions, visit the Lexmark Web site at
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Notices
236
Notices
Product information
Product name:
Lexmark X543, X544, X544n, X544dn, X544dw, X544dtn, X546dtn
Machine type:
7525, 4989
Model(s):
131, 133, 138, 332, 333, 336, 337, 352, 356, 382, 383, 386, 387, 392, 393, 396, 397
Edition notice
November 2012
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
© 2012 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R.
2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R.
12.212or48C.F.R.227.7202,asapplicable. Consistentwith48C.F.R. 12.212or48C.F.R. 227.7202-1through227.7207-4,
as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S.
Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users
pursuant to the terms and conditions herein.
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Notices
237
Trademarks
Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in
the United States and/or other countries.
ScanBack is a trademark of Lexmark International, Inc.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a
set of printer commands (language) and functions included in its printer products. This printer is intended to be
compatible with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
All other trademarks are the property of their respective owners.
Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Modular component notice
Wireless‑equipped models contain the following modular component(s):
Lexmark Regulatory Type/Model LEX-M04-001, FCC ID: IYLLEXM04001; IC:2376A-M04001
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Notices
238
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing
Ready
48 dBA
32 dBA
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the
metal frame of the printer.
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Notices
239
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply
with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Mercury statement
This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental
considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance:
Temperature information
Ambient temperature
15.6C° – 32.2C°
Shipping and storage temperature
‑40.0C° – 60.0C°
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser
products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is
nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.
Laser advisory label
A laser notice label may be affixed to this printer as shown:
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Notices
240
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner fjernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre. Laserstrahl meiden.
ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην ακτινοβολία laser.
VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.
FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.
Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.
危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。
危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。
危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください。
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode
Description
Power consumption (Watts)
Printing
Copying
The product is generating hard‑copy output from electronic inputs.
540 W
510 W
The product is generating hard‑copy output from hard‑copy original
documents.
Scanning
Ready
The product is scanning hard‑copy documents.
60 W
50 W
24 W
The product is waiting for a print job.
Power Saver The product is in energy‑saving mode.
Off
The product is plugged into a wall outlet, but the power switch is turned off. 0 W
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Power Saver
This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the
Sleep Mode. The Power Saver Mode saves energy bylowering power consumption during extended periods of inactivity.
The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the
Power Saver Timeout.
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Notices
241
Factory default Power Saver Timeout for this product (in minutes):
110V = 45 minutes, 220V = 60 minutes
By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes.
Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time of
the product. Setting the Power Saver Timeout to a high value maintains a fast response, but uses more energy.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the wall outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in
power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in
order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.
Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council
for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a
product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone
company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See your
setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone
line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most
but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact your local telephone company. For products approved
after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX.
The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products,
the REN is shown separately on the label.
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Notices
242
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will
notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the
operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to
make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc.
at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International,
Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service
commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer
terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is
recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is
connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter's
Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in
the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical
surges.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic
device, including fax machines, to send any message unless said message clearly contains in a margin at the top or
bottom of each transmitted page or on the first page of the transmission, the date and time itis sent and an identification
of the business or other entity, or other individual sending the message, and the telephone number of the sending
machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or
any other number for which charges exceed local or long-distance transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notice to users of the Canadian telephone network
This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is
an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of
an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of
all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product labeling.
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer
terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is
recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is
connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter’s
Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in
the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical
surges.
This equipment uses CA11A telephone jacks.
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Notices
243
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number :
numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés
à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui peuvent être connectés n’est pas directement
limité, mais la somme des REN de ces appareils ne doit pas dépasser cinq. Le numéro REN du modem est indiqué sur
l’étiquette produit située à l’arrière de l’équipement.
Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre,
entraînent d'importants dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là d’un
problème majeur d’échelle nationale. En conséquence, il vous est recommandé de brancher un parasurtenseur dans
la prise de courant à laquelle l’équipement est connecté. Utilisez un parasurtenseur répondant à des caractéristiques
nominales satisfaisantes et certifié par le laboratoire d’assureurs UL (Underwriter’s Laboratories), un autre laboratoire
agréé de type NRTL (Nationally Recognized Testing Laboratory) ou un organisme de certification agréé dans votre région
ou pays. Ceci prévient tout endommagement de l’équipement causé par les orages et autres surtensions électriques.
Cet équipement utilise des prises de téléphone CA11A.
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal
equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection
to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above
all, it provides no assurance that any item will work correctly in all respects with another item of telepermitted
equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network
services.
This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected to the same line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment
associated with this device. The associated equipment shall be set to operate within the following limits for compliance
to Telecom's specifications:
• There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual
call initiation, and
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the
beginning of the next call attempt.
• The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not
less than 5 seconds between the end of one call attempt and the beginning of another.
South Africa telecommunications notice
This modem must be used in conjunction with an approved surge protection device when connected to the PSTN.
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Notices
244
Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line
which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all
analog telephone lines in Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark : 14B5109 ou
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé
pour toute installation car ces impulsions existent sur toutes les lignes téléphoniques suisses.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer
14B5109 oder 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden.
Die Verwendung des Lexmark Filters ist obligatorisch, da in allen analogen Telefonleitungen in der Schweiz
Zeitsteuertakte vorhanden sind.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le
linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono
presenti su tutte le linee analogiche in Svizzera.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC and
2009/125/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic
compatibility, safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energy-
related products.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products that contain transmitters,
for example, but not limited to, wireless network cards or proximity card readers.
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Notices
245
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory
agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for
this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited
per regulations of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF
fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health
Canada's Web site www.hc-sc.gc.ca/rpb.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions
suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles
risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est
strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement
interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur
et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme
aux spécifications techniques d'Industry Canada.
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Notices
246
Notice to users in the European Union
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC,
1999/5/EC, and 2009/125/EC on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, radio
equipment and telecommunications terminal equipment and on the ecodesign of energy-related products.
Compliance is indicated by the CE marking.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, 1999/5/EC, and 2009/125/EC on the approximation and harmonization of the
laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use
within certain voltage limits and on radio equipment and telecommunications terminal equipment and on the ecodesign
of energy-related products.
Compliance is indicated by the CE marking.
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product may be used in the countries indicated in the table below.
AT
EL
LI
BE
ES
LT
SE
BG
FI
CH
FR
LV
SK
CY
CZ
DE
IE
DK
IS
EE
IT
HR
MT
TR
HU
NL
UK
LU
SI
NO
PL
PT
RO
Česky
Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk
LexmarkInternational,Inc. erklærerherved, atdetteproduktoverholderdevæsentligekravogøvrige relevante
krav i direktiv 1999/5/EF.
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Notices
Deutsch
247
Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
English
Español
Eesti
Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi
Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français
Magyar
Íslenska
Italiano
Latviski
Lietuvių
Malti
Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.
Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Nederlands Hierbijverklaart Lexmark International, Inc. dat hettoestel ditproductinovereenstemmingismetdeessentiële
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk
Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.
Polski
Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras
disposições da Diretiva 1999/5/CE.
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska
Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
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Notices
248
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-
specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from
Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair
or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product
for which it was intended. To obtain warranty service, you may be required to present the feature or option with the
product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user
for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that
user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later
provided that the warranty period for any supplies and for any maintenance items included with the printer shall end
earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport
Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed
when the printer displays a “Life Warning” or “Scheduled Maintenance” message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver
your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not
included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions,
liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest
version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies,
parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark
products will not be impacted.
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Notices
249
Before youpresentthisproduct for warranty service, removeallprint cartridges, programs, data, andremovable storage
media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered
by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints
produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT
MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,
AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product
that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real
property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its
Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended
beneficiaries of this limitation.
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Notices
250
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation
of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Patent acknowledgment
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport
Layer Security (TLS) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois
Counter Mode (GCM) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights(IPR) Disclosure ofCerticom Corp. atthe IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented
in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security
(TLS) implemented in the product or service.
The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the
Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS
implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital
Signature Algorithm (ECDSA) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the
product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1)
implemented in the product or service.
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Index
251
Index
88.yy <color> Cartridge is low 172
88.yy Replace <color>
Cartridge 172
940.01 175
940.02 176
941.01 175
941.02 176
942.01 175
canceling a print job
card stock
loading 54
Check Config ID 162
checking an unresponsive
printer 208
checking an unresponsive
scanner 213
Numerics
200 Paper jam <area name> 173
201.yy Paper jam <area name> 173
202.yy Paper jam <area name> 173
230.yy Paper jam <area name> 173
24x Paper Jam Check Tray <x> 174
250.yy Paper jam <area name> 174
250‑sheet tray (standard)
loading 50
294 ADF Jam 175
34 Short paper 169
35 Insufficient memory to support
Resource Save feature 170
37 Insufficient memory to collate
job 170
cleaning
942.02 176
943.01 176
943.02 176
clock battery 162
configuration information
wireless network 34
configurations
A
Access USB now 162
address book, e‑mail
printer 15
connecting the printer to
conservation settings
address book, fax
using 102
ADF
attaching cables 30
39 Complex page, some data may
40 <color> Invalid refill, change
cartridge 170
conserving supplies 44
copy quality
adjusting 79
improving 81
copy troubleshooting
copier does not respond 211
partial document or photo
copies 213
poor copy quality 212
poor scanned image quality 214
copying
50 PPDS Font Error 170
B
52 Not enough free space in flash
memory for resources 171
53 Unformatted flash detected 171
54 Network <x> Software Error 171
550‑sheet tray
battery, clock 162
Busy 162
buttons, printer control panel 16
C
installing 29
cables
550‑sheet tray (optional)
Ethernet 30
USB 30
Calibrating 162
Canceling 162
canceling
canceling a job
loading 50
58 Too many flash options
installed 171
59 Incompatible tray <x> 172
650‑sheet duo drawer
enlarging 78
from one size to another 76
improving copy quality 81
making a copy lighter or darker 78
installing 29
loading 53
82 Replace waste toner box 172
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Index
252
on both sides of the paper
(duplexing) 77
photos 75
placing separator sheets between
copies 80
reducing 78
using the ADF 74
environmental settings 44
can send but not receive
faxes 217
cannot send or receive a fax 216
received fax has poor print
quality 218
Ethernet network setup
using Macintosh 40
Ethernet networking
Macintosh 40
Windows 40
faxing
connecting to an answering
machine 90
connecting to regional
adapters 91
creating shortcuts using the
creating shortcuts using the
forwarding faxes 106
sending a fax at a scheduled
time 103
sending using the printer control
panel 100
setting the outgoing fax name and
number 99
turning daylight saving time on or
off 99
features
exterior of the printer
cleaning 203
e‑mail
canceling 85
notice of low supply level 207
notice of paper jam 207
notice that different paper is
needed 207
D
date and time
setting 99
e‑mail function
Defective <color> Cartridge 169
Dialing 163
display troubleshooting
display is blank 208
distinctive ring service
documents, printing
from Macintosh computer 65
e‑mailing
creating shortcuts using the
using shortcut numbers 84
F
fax
duplexing 77
canceling 104
options 105
sending 100
Fax complete 163
fax connection
Scan Center 111
finding more information about the
printer 12
flash drive 69
flash drives
flash memory card
installing 27
E
administrator settings 206
Embedded Web Server
Administrator's Guide 206
emission
connecting the printer to the wall
jack 88
connecting to a distinctive ring
service 90
fax quality, improving 106
fax troubleshooting
blocking junk faxes 219
can receive but not send
faxes 218
envelopes
tips 67
font sample list
printing 71
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Index
253
243 118
250 119
290 119
Image 158
Network 132
Paper Size/Type 123
G
green settings
guidelines
L
card stock 68
envelopes 67
letterhead 65
transparencies 67
labels, paper
PDF 155
letterhead
loading, manual feeder 65
Line busy 164
PictBridge 158
PostScript 155
Quality 152
Reports 131
Settings 136
Setup 150
Supplies 122
USB 134
Utilities 154
H
I
linking trays 48
imaging kits
ordering 179
Load single sheet feeder with
Wireless 134
multipurpose feeder
loading 54
Insert Tray <x> 164
installing on a wireless network
installing printer
installing printer on a network
installing printer on a wireless
network
using Macintosh 37
installing printer software
installing printer software
(Windows) 33
loading
card stock 54
letterhead in manual feeder 65
manual feeder 56
multipurpose feeder 54
transparencies 54
N
Network menu 132
Networking Guide 206
M
No recognized file types 165
Magenta Low 163
Maintenance 165
manual feeder
loading 56
memory card
installing 25
O
troubleshooting 221
Memory full, cannot send
faxes 165
menus
Active NIC 132
Finishing 150
options
J
fax 105
internal 22
memory card 25
scan to computer 111
ordering
jams
avoiding 113
locating doors and trays 114
locations 114
numbers 114
jams, clearing
200 115
201 115
202 116
230 118
235 118
242 118
Flash Drive 147
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Index
254
replacing the waste toner
bottle 180
print quality troubleshooting
blank pages 222
printer information
printer messages
200 Paper jam <area name> 173
201.yy Paper jam <area
name> 173
202.yy Paper jam <area
name> 173
230.yy Paper jam <area
name> 173
24x Paper Jam Check Tray <x> 174
250.yy Paper jam <area
name> 174
30.yy <color> cartridge
missing 169
34 Short paper 169
P
paper
capacities 64
characteristics 58
letterhead 59
preprinted forms 59
recycled 43
selecting 59
storing 60
Universal Paper Size 130
Universal size setting 49
paper feed troubleshooting
message remains after jam is
cleared 221
dark lines 223
light colored line, white line, or
incorrectly colored line 224
poor transparency quality 231
print is too light 226
repeating defects 226
solid color pages 229
toner fog or background
shading 229
toner rubs off 230
toner specks 230
uneven print density 231
print troubleshooting
incorrect margins 224
incorrect or strange characters
print 210
jammed page does not
reprint 221
job takes longer than
expected 209
paper jams
avoiding 113
Paper Size/Type menu 123
paper sizes
paper types
paper types and weights
PCL Emul menu 155
35 Insufficient memory to support
Resource Save feature 170
37 Insufficient memory to collate
job 170
39 Complex page, some data may
40 <color> Invalid refill, change
cartridge 170
50 PPDS Font Error 170
52 Not enough free space in flash
53 Unformatted flash
detected 171
54 Network <x> Software
Error 171
56 Standard USB Port
Disabled 171
58 Input config error 172
58 Too many flash options
installed 171
58 Too many trays attached 172
82 Replace waste toner
bottle 180
82.yy Waste toner box
missing 172
Phone in Use 166
photos
copying 75
multiple‑language PDFs do not
print 208
PictBridge‑enabled printing
photos 71
adjusting 46
print job
canceling from the printer control
panel 72
canceling, from computer 72
print quality
cleaning the scanner glass 204
unexpected page breaks
occur 211
printer
configurations 15
models 15
shipping 205
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Index
255
840.02 Scanner Auto
Disabled 175
88 Replace <color> Cartridge 195
88.yy <color> Cartridge is low 172
88.yy Replace <color>
Cartridge 172
900–999 Service <message> 176
940.01 175
No dial tone 165
No recognized file types 165
Phone in Use 166
Picture too large 166
Power Saver 166
Ready 166
printer software, installing
(Windows) 33
printing
directory list 72
font sample list 71
from Macintosh computer 65
photos 71
940.02 176
941.01 175
941.02 176
942.01 175
942.02 176
943.01 176
943.02 176
Access USB now 162
Busy 162
Calibrating 162
Call complete 162
Cancel not available 162
Canceling 162
Check Config ID 162
clock battery 162
Defective <color> Cartridge 169
Dialing 163
Reload printed pages in Tray
Remove originals from the
Remove paper from standard
Replace <color> cartridge 167
Replace Black Imaging Kit 183
Replace Unsupported <color>
Cartridge 169
Scan to USB failed 167
Sending pXX 168
Standard Exit Bin Full 168
Tray <x> Empty 168
publications
Q
R
Ready 166
recycled paper
using 43
recycling 239
Lexmark packaging 47
Reload printed pages in Tray
Remote Management Active 167
Remove originals from the scanner
ADF 167
Remove paper from standard
Replace <color> cartridge 167
Replace PC Kit 167
Replace Unsupported <color>
Cartridge 169
reports
viewing 207
Unsupported USB device, please
remove 168
Unsupported USB hub, please
remove 168
Use camera controls to print 169
Waiting 169
Yellow Low 163
printer options troubleshooting
drawers 220
memory card 221
multipurpose feeder 220
printer problems, solving basic 208
Insert Tray <x> 164
Invalid Engine Code 164
Invalid Network Code 164
Line busy 164
Load <src> with <x> 164
Load single sheet feeder with
Magenta Low 163
Maintenance 165
Memory full, cannot send
faxes 165
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Index
256
resolution, fax
changing 103
restoring factory default
settings 206
on an Ethernet network (Windows
only) 40
solving basic printer
shortcuts, creating
problems 208
troubleshooting, copy
copier does not respond 211
partial document or photo
copies 213
poor copy quality 212
poor scanned image quality 214
troubleshooting, display
display is blank 208
troubleshooting, fax
blocking junk faxes 219
can receive but not send
faxes 218
can send but not receive
faxes 217
cannot send or receive a fax 216
received fax has poor print
quality 218
troubleshooting, paper feed
message remains after jam is
cleared 221
troubleshooting, print
incorrect margins 224
incorrect or strange characters
print 210
S
scan to computer
Standard Exit Bin Full 168
standard tray
loading 50
storing
paper 60
supplies 177
supplies
conserving 44
storing 177
supplies, ordering
system board
options 111
Scan to USB failed 167
scan troubleshooting
partial document or photo
scans 215
scan was not successful 214
scanning takes too long or freezes
the computer 214
ScanBack Utility
using the ScanBack Utility 112
scanner
Automatic Document Feeder
(ADF) 16
functions 15
scanner glass
cleaning 204
scanning to a USB flash memory
device 110
scanning to an FTP address
creating shortcuts using the
computer 108
using shortcut numbers 108
accessing 23
T
telecommunication
toner cartridges
ordering 178
jammed page does not
reprint 221
job takes longer than
expected 209
multiple‑language PDFs do not
print 208
recycling 47
replacing 195
transparencies
loading 54
tray unlinking 48
trays
linking 48
unlinking 48
troubleshooting
checking an unresponsive
printer 208
checking an unresponsive
scanner 213
Sending pXX 168
Set Date and TIme menu 159
setting
Active NIC 132
unexpected page breaks
occur 211
troubleshooting, print quality
blank pages 222
Universal Paper Size 49
setting up the printer
on an Ethernet network
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Index
257
dark lines 223
W
light colored line, white line, or
incorrectly colored line 224
poor transparency quality 231
print is too light 226
repeating defects 226
solid color pages 229
toner fog or background
shading 229
toner rubs off 230
toner specks 230
Waiting 169
waste toner bottle
ordering 179
replacing 180
wireless network
wireless network setup
in Windows 35
wireless printer setup
in Macintosh 37
uneven print density 231
troubleshooting, printer options
drawers 220
Y
Yellow Low 163
memory card 221
multipurpose feeder 220
troubleshooting, scan
partial document or photo
scans 215
scan was not successful 214
scanning takes too long or freezes
the computer 214
U
Universal Paper Size 130
setting 49
Unsupported USB device, please
remove 168
Unsupported USB hub, please
remove 168
updating options in printer
driver 33
USB menu 134
Use camera controls to print 169
V
viewing
reports 207
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