HP Hewlett Packard PHOTOSMART 2700 User Manual

Start Here  
USB cable users: Do not connect the USB cable until this guide  
instructs you to or the software may not install properly.  
1
Use this guide to set up the hardware and connect the HP all-in-one to either your computer or network. If you  
have problems during setup, see Troubleshooting in the last section.  
Remove all tape  
2
Locate components  
3
Windows CD  
print cartridges  
phone cord  
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Ethernet cable  
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Macintosh CD  
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power cord and  
adapter  
HP Photosmart 2600/2700 series all-in-one  
User Guide  
USB cable*  
User Guide  
& Network Guide  
HP Photosmart 2600/2700 series all-in-one  
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* Purchased separately.  
The contents of your box may differ. Additional equipment needed for  
network setup is specified later in this guide.  
control-panel overlay  
(may be attached)  
HP Photosmart 2700 series all-in-one Setup Guide  
Connect the power cord and adapter  
7
8
USB cable users: Do not connect the USB cable  
until this guide instructs you to or the software may  
not install properly.  
Connect the supplied phone cord  
Connect one end of the supplied phone cord to the  
phone port on the left (1-LINE) and the other to a wall  
jack.  
To connect an answering machine, see the Fax  
Setup chapter in the User Guide. To use a  
different phone cord, see the Troubleshooting  
Information chapter in the User Guide.  
3 • HP all-in-one  
Press the On button  
9
a After you press the On button, the green  
light flashes, and then becomes solid. This  
may take up to a minute.  
On  
b Wait for the print cartridge prompt before  
continuing.  
Open access door  
10  
a Lift the access door.  
b Press down and lift up  
the green and black  
latches on the inside of  
the HP all-in-one.  
Remove tape from both cartridges  
11  
Pull the pink tab to remove the tape from both  
print cartridges.  
Do not touch the copper-  
colored contacts or retape the  
cartridges.  
4 • HP all-in-one  
Insert the tri-color print cartridge  
12  
13  
Make sure the device is ON before  
continuing.  
a Hold the tri-color print cartridge with the  
HP label facing up.  
b Place the tri-color print cartridge in front of  
the left slot.  
c Push the cartridge firmly into the slot until it  
stops.  
Insert the black print cartridge  
a Hold the black print cartridge with the HP  
label facing up.  
b Place the black print cartridge in front of the  
right slot.  
c Push the cartridge firmly into the slot until it  
stops.  
d Push the latches down to close, and then close  
the access door.  
The print cartridges may not be the same size.  
5 • HP all-in-one  
Align the print cartridges  
14  
a Press OK at each of the prompts on the control  
panel to start print cartridge alignment.  
The alignment may take a few minutes.  
b After the page prints, alignment is complete.  
Check the color graphics display for the status,  
and then press OK.  
Recycle or discard the alignment page.  
Turn on your computer  
15  
a Turn on your computer, login if necessary, and then  
wait for the desktop to appear.  
b Close any open programs.  
6 • HP all-in-one  
Choose ONE connection type (A or B or C)  
16  
A: USB Connection  
Use this connection type if you want to connect the device directly  
to one computer. (Do not connect until the software  
instructs you to.)  
Equipment needed: USB cable.  
For a USB connection, go to Section A for instructions.  
B: Ethernet (Wired) Network  
Use this connection type if you want an Ethernet cable connection  
between the device and your network.  
Equipment needed: hub/router/switch and Ethernet cable.  
For an Ethernet cable connection, go to Section B for  
instructions.  
C: Wireless (Access Point) Connection  
Use this connection type if you want a wireless (802.11 b or g)  
connection between the device and your network.  
Requires a wireless hub or access point.*  
For a wireless access point connection, go to Section C  
for instructions.  
*If you do not have an access point, but want to connect your wireless computer to the device, see the  
Connect to a wireless network without an access point chapter in the Network Guide.  
If you are not connecting the device to a computer or network, continue to the Fax Setup chapter in the  
User Guide.  
7 • HP all-in-one  
Section A: USB connection  
A1  
Insert the correct CD  
Macintosh Users:  
Windows Users:  
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EspañolEspañol  
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Suomi  
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Deutsch  
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Hebrew  
Magyar  
Italiano  
Español  
a Insert the HP all-in-one Windows CD.  
b Follow the onscreen instructions.  
Insert the HP all-in-one Macintosh CD. Go  
to the next page before installing the  
software.  
c On the Connection Type screen, make sure to  
select directly to this computer. Continue to  
the next page.  
If the startup screen does not appear, double-click  
My Computer, double-click the CD-ROM icon,  
and then double-click setup.exe.  
8 • HP all-in-one  
A2  
Connect the USB cable  
Macintosh Users:  
Windows Users:  
a You may have to wait several minutes before you  
see the onscreen prompt to connect the USB cable.  
Once the prompt appears, connect the USB cable  
to the port on the back of the HP all-in-one, and  
then to any USB port on your computer.  
a Connect the USB cable from your computer to  
the USB port on the back of the device.  
If you do not see  
this screen, see  
Troubleshooting  
in the last section.  
b Double-click the HP All-in-One installer  
icon.  
c Make sure you complete all screens, including  
the Setup Assistant. You must select USB. Also,  
you must click the Print Center button to add  
the HP all-in-one to your printer list.  
b Follow the onscreen instructions to complete  
the Fax Setup Wizard and Sign up now  
screens.  
A3  
Go to step 17 on page 14.  
9 • HP all-in-one  
Section B: Ethernet (Wired) Network  
B1  
Connect the Ethernet cable  
a
a Remove the yellow plug from the back of the device.  
b Connect one end of the Ethernet cable to the Ethernet port on  
the back of the device.  
c Connect the other end of the Ethernet cable to the hub/router/  
switch. If the cable is not long enough, you can purchase a  
longer cable.  
Important: Do not connect the Ethernet cable to a cable  
modem. You must have a working network. If you already  
connected the USB cable, do not connect the Ethernet cable.  
b
c
10 • HP all-in-one  
B2  
Choose the correct CD  
Macintosh Users:  
Windows Users:  
MagyarSlovenci  
Italiano na  
Japane Slovenš  
se  
cina  
EspañolEspañol  
Norsk Svenska  
Suomi  
Français  
Deutsch  
Greek  
Hangul  
Hebrew  
Magyar  
Italiano  
Español  
a Insert the HP all-in-one Windows CD.  
b Follow the onscreen instructions.  
a Insert the HP all-in-one Macintosh CD.  
b Double-click the HP All-in-One installer  
icon.  
c On the Connection Type screen, make sure  
to select through the network. Follow the  
onscreen instructions.  
d You must accept both firewall messages or setup  
will fail.  
c Make sure you complete all screens, including  
the Setup Assistant.You must select TCP/IP.  
Also, you must click the Print Center button  
to add the HP all-in-one to your printer list.  
If the startup screen does not appear, double-click  
My Computer, double-click the CD-ROM icon,  
and then double-click setup.exe.  
B3  
Go to step 17 on page 14.  
11 • HP all-in-one  
Section C: Wireless (Access Point) Network  
C1  
Write down the required information  
In the next step, you are required to enter information about your wireless network. Write down the  
information here for easy reference.  
Information:  
Network Name (also called SSID):  
WEP/WPA Password or Passkey (if needed):  
If you do not have this information, see the documentation that came with your wireless access point.  
C2  
Enter information on control panel  
a On the control panel of the device, press the Setup button.  
b Press 8 for the Network menu.  
c When the Network menu appears, press 4 for the Wireless Setup  
Wizard.  
A list of detected networks appears on the display. The networks with  
the strongest signals appear first.  
d Highlight the name of the network that you wrote down in Step C1, and  
then press OK. (If your network is not listed, select New Network  
and enter your Network Name. Make sure there are no obstructions  
between the access point and your HP all-in-one.)  
Display keyboard tips:  
To Select: Use Arrow keys  
e If your network is encrypted, you will be prompted to enter the WEP key  
to highlight, and then OK.  
or WPA password. Both are case sensitive. See Display keyboard  
tips to your left.  
For mistakes: Select Clear  
f Follow the prompts on the display. If the connection is successful, go to  
For lowercase:Select abc  
the next page. If the connection fails, see Troubleshooting in the last  
section.  
For numbers:Select 123  
When you are finished:  
Highlight Done, and then  
OK.  
12 • HP all-in-one  
C3  
Choose the correct CD  
Windows Users:  
Macintosh Users:  
MagyarSlovenci  
Italiano na  
Japane Slovenš  
se  
cina  
EspañolEspañol  
Norsk Svenska  
Suomi  
Français  
Deutsch  
Greek  
Hangul  
Hebrew  
Magyar  
Italiano  
Español  
a Insert the HP all-in-one Windows CD.  
b Follow the onscreen instructions.  
a Insert the HP all-in-one Macintosh CD.  
b Double-click the HP All-in-One installer  
icon.  
c On the Connection Type screen, make sure  
to select through the network. Follow the  
onscreen instructions.  
d You must accept both firewall messages or setup  
will fail.  
c Make sure you complete all screens, including  
the Setup Assistant.You must select TCP/IP.  
Also, you must click the Print Center button  
to add the HP all-in-one to your printer list.  
If the startup screen does not appear, double-click  
My Computer, double-click the CD-ROM icon,  
and then double-click setup.exe.  
13 • HP all-in-one  
Congratulations  
17  
HP Photosmart 2600/2700 series all-in-one  
User Guide  
When you see the Congratulations! screen, you are  
ready to use your HP all-in-one. See the User Guide or  
onscreen help to get started.  
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If you have additional computers on your network, go to  
the next step.  
If you are not using  
a wireless network  
and want to turn  
off the blue light,  
press Setup, 8, 5,  
and then 2.  
To prevent paper from  
flying out of the output  
tray, pull, and then flip  
the paper tray extender  
out.  
Tips:  
Set up additional computers (optional)  
18  
If you have additional computers on your network, then install the  
HP all-in-one software on each computer.  
Follow the onscreen instructions. Make sure that you choose the  
connection type between the network and your HP all-in-one (not  
between your computer and the network).  
14 • HP all-in-one  
Troubleshooting  
Problem: You are trying to set up a wireless connection through the control panel,  
and the device does not connect to the network.  
Action:  
On the access point, turn on broadcast network name options, and turn off silent  
broadcast name.  
Move the access point closer to the HP all-in-one and make sure there are no  
obstructions.  
Turn the access point off, wait 30 seconds, and then on again.  
Make sure you entered the correct wireless communication mode and authentication  
type. See steps C1 through C3.  
See the Networking Guide for more details and troubleshooting information.  
Problem: The Printer Not Found messages appears.  
Action:  
First make sure that you have an active connection with the device. Check your color  
graphics display for an icon. If you do not see an icon, go back to your connection  
type Section (B or C).  
If you have an active connection, try the following:  
Turn your device off, wait 30 seconds, and then on.  
Try temporarily disconnecting your firewall.  
Wired (Ethernet) network users - Make sure your cables are connected.  
Check the cable between the router and the device. Check the cable between your  
computer and the device.  
Make sure your LAN card is set up properly.  
See the Network Guide for more information.  
HP Photosmart 2600/2700 series all-in-one  
User Guide  
See the Network Guide for in-depth information on troubleshooting and additional setup  
information.  
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Refer to the User Guide for more information. Visit www.hp.com/support for assistance.  
15 • HP all-in-one  
*Q3452-90203*  
*Q3452-90203*  
Q3452-90203  
Troubleshooting  
Problem: The Remove and check print cartridges message appears after  
you insert print cartridges.  
Action: Remove print cartridges. Make sure you remove all tape from copper  
contacts. Close the access door.  
Problem: The paper has jammed.  
Action: Remove the back access door and gently pull out any paper. Turn the  
device off, and then on. Load the paper again.  
Problem: You did not see the screen prompting you to connect the USB cable.  
Action: Remove, and then re-insert the HP all-in-one Windows CD. Refer to  
Section A.  
Problem: The Microsoft Add Hardware screen appears.  
Action: Click Cancel. Unplug the USB cable, and then insert the HP all-in-one  
Windows CD. Refer to Section A.  
Problem: The Device Setup Has Failed To Complete screen appears.  
Action: Verify that the control-panel overlay is firmly attached. Unplug the  
HP all-in-one and plug it in again. Check all connections. Make sure the USB cable  
is plugged into the computer. Do not plug the USB cable into a keyboard or non-  
powered hub. Refer to Section A.  
Problem: The Macintosh software does not install.  
Action: Make sure the USB cable is plugged into the computer before installing  
the software. Do not plug the USB cable into a keyboard or non-powered hub. Refer  
to Section A. For network software problems, see the Network Guide.  
Refer to the User Guide for more information. Printed on recycled paper.  
© Copyright 2004 Hewlett-Packard Development Company, L.P. Printed in country []. Printed in country [].  

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