HP Hewlett Packard OFFICEJET 7200 User Manual
HP Officejet 7200 All-in-One series  
User Guide  
© Copyright 2004 Hewlett-Packard  
Development Company, L.P.  
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Safety information  
Warning To prevent fire or  
Windows®, Windows NT®, Windows  
Me®, Windows XP®, and Windows  
2000® are U.S. registered  
shock hazard, do not expose  
this product to rain or any  
type of moisture.  
trademarks of Microsoft Corporation.  
Intel® and Pentium® are registered  
trademarks of Intel Corporation.  
Always follow basic safety  
precautions when using this product  
to reduce risk of injury from fire or  
electric shock.  
SD™ Card is a trademark of the SD  
Card Association.  
Energy Star® and Energy Star logo®  
are US registered marks of the United  
States Environmental Protection  
Agency.  
Warning Potential shock  
hazard.  
1.  
2.  
Read and understand all  
instructions in the Setup Guide.  
Use only a grounded electrical  
outlet when connecting the  
device to a power source. If you  
do not know whether the outlet  
is grounded, check with a  
qualified electrician.  
Observe all warnings and  
instructions marked on the  
product.  
Unplug this product from wall  
outlets before cleaning.  
Do not install or use this product  
near water or when you are wet.  
Install the product securely on a  
stable surface.  
Install the product in a protected  
location where no one can step  
on or trip over the power cord,  
and where the power cord will  
not be damaged.  
If the product does not operate  
normally, see the onscreen  
Troubleshooting help.  
No operator-serviceable parts  
inside. Refer servicing to  
qualified service personnel.  
Publication number: Q5560-90103  
First edition: November 2004  
Notice  
The only warranties for HP products  
and services are set forth in the  
express warranty statements  
accompanying such products and  
services. Nothing herein should be  
construed as constituting an  
additional warranty. HP shall not be  
liable for technical or editorial errors  
or omissions contained herein.  
3.  
4.  
5.  
6.  
7.  
The Hewlett-Packard Company shall  
not be liable for incidental or  
consequential damages in connection  
with, or arising out of the furnishing,  
performance, or use of this document  
and the program material which it  
describes.  
Note: Regulatory information can be  
found in Technical information.  
8.  
9.  
It is not lawful in many places to make  
copies of the following items. When in  
doubt, check with a legal  
10. Use in a well-ventilated area.  
representative first.  
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Governmental paper or  
documents:  
Warning This equipment  
will be inoperable when  
main power fails.  
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Passports  
Contents  
1
HP All-in-One overview........................................................................................8  
The HP All-in-One at a glance................................................................................8  
Control panel overview...........................................................................................9  
Menu overview.....................................................................................................11  
Fax menu......................................................................................................11  
Setup menu...................................................................................................11  
Copy menu....................................................................................................12  
Reduce/Enlarge menu...................................................................................12  
Photo menu...................................................................................................13  
Proof Sheet menu.......................................................................................... 13  
Scan To menu...............................................................................................13  
Use the HP Image Zone to do more with your HP All-in-One...............................14  
Access the HP Image Zone software (Windows)...........................................14  
Access the HP Image Zone software (Macintosh OS 10.1.5 or later)............16  
Access the HP Image Zone software (Macintosh OS 9.2.6 or earlier)...........18  
Find more information........................................................................................ 21  
Connection information.....................................................................................23  
Supported connection types.................................................................................23  
Connect using Ethernet........................................................................................24  
Connect using a USB cable..................................................................................24  
Use Windows printer sharing................................................................................24  
Use printer sharing (Macintosh OS X)..................................................................24  
Use Webscan.......................................................................................................24  
Work with photos...............................................................................................26  
Transfer photos....................................................................................................26  
Transfer photos using a Windows computer.................................................26  
Transfer photos using a Macintosh................................................................ 27  
Edit photos............................................................................................................27  
Edit photos using a Windows computer.........................................................27  
Edit photos using a Macintosh.......................................................................28  
Share photos........................................................................................................28  
Share photos using a Windows computer.....................................................28  
Share photos using a Macintosh...................................................................29  
Print photos..........................................................................................................30  
Print photos using a Windows computer.......................................................30  
Print photos using a Macintosh.....................................................................31  
Load originals and load paper...........................................................................33  
Load originals.......................................................................................................33  
Load an original in the automatic document feeder.......................................33  
Load an original on the glass.........................................................................34  
Choose papers for printing and copying...............................................................34  
Recommended papers..................................................................................34  
Papers to avoid.............................................................................................35  
Load paper...........................................................................................................35  
Load full-size paper.......................................................................................36  
2
3
4
5
User Guide  
1
Load 10 x 15 cm (4 x 6 inch) photo paper.....................................................37  
Load postcards or Hagaki cards....................................................................38  
Load envelopes.............................................................................................39  
Load other types of paper..............................................................................39  
Avoid paper jams..................................................................................................41  
Use a memory card or PictBridge camera........................................................42  
The memory card slots and camera port..............................................................42  
Transfer digital images to your computer.............................................................. 43  
Print photos from a proof sheet............................................................................45  
Print a proof sheet.........................................................................................45  
Complete the proof sheet..............................................................................46  
Scan a proof sheet........................................................................................47  
Set photo print options..........................................................................................47  
Use the Photo menu to set photo print options..............................................48  
Change photo print options...........................................................................49  
Set new photo print options defaults.............................................................. 49  
Print photos directly from a memory card.............................................................50  
Print individual photos...................................................................................50  
Create borderless prints................................................................................50  
Deselect photos.............................................................................................51  
Print photos from a PictBridge-compatible digital camera....................................51  
Print the current photo..........................................................................................52  
Print a DPOF file...................................................................................................52  
Use the copy features........................................................................................53  
Set the copy paper size........................................................................................53  
Set the copy paper type........................................................................................54  
Increase copy speed or quality.............................................................................55  
Select an input tray for copying............................................................................56  
Make multiple copies of the same original............................................................56  
Copy a two-page black-and-white document........................................................57  
Make two-sided copies.........................................................................................57  
Make a borderless copy of a photo.......................................................................58  
Copy a photo onto a full-size page.......................................................................59  
Copy a photo several times on one page.............................................................60  
Resize an original to fit onto letter or A4 paper.....................................................61  
Resize an original using custom settings..............................................................61  
Copy a legal-size document onto letter paper......................................................62  
Copy a faded original............................................................................................62  
Copy a document that has been faxed several times...........................................63  
Enhance light areas of your copy.........................................................................63  
Make a poster.......................................................................................................64  
Prepare a color iron-on transfer............................................................................65  
Change default copy settings...............................................................................65  
Stop copying.........................................................................................................66  
Use the scan features......................................................................................... 67  
Scan to an application..........................................................................................67  
Scan an original (USB-connected)................................................................68  
Scan an original (network-connected)...........................................................68  
Send a scan to an HP Instant Share destination..................................................69  
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Share a scanned image with friends and relatives (USB-connected  
device)...........................................................................................................69  
Share a scanned image with friends and relatives (network-connected).......70  
Send a scan to a memory card.............................................................................70  
Send a scan to a memory card loaded in your HP All-in-One (USB-  
connected).....................................................................................................70  
Send a scan to a memory card loaded in your HP All-in-One (network-  
connected).....................................................................................................70  
Stop scanning.......................................................................................................71  
Print from your computer..................................................................................72  
Print from a software application..........................................................................72  
Change the print settings......................................................................................73  
Windows users..............................................................................................73  
Macintosh users............................................................................................74  
Stop a print job.....................................................................................................74  
To stop a print job from the HP All-in-One.....................................................74  
9
10 Fax setup.............................................................................................................75  
Choose the right fax setup for your home or office...............................................76  
Select your fax setup case.................................................................................... 78  
Case A: Separate fax line (no voice calls received)..............................................80  
Case B: Set up your HP All-in-One with DSL.......................................................80  
Case C: Set up your HP All-in-One with a PBX phone system or an ISDN  
line........................................................................................................................81  
Case D: Fax with a distinctive ring service on the same line................................82  
Case E: Shared voice/fax line...............................................................................83  
Case F: Shared voice/fax line with voice mail.......................................................84  
Case G: Fax line shared with computer modem (no voice calls received)............85  
Case H: Shared voice/fax line with computer modem..........................................87  
Set up your HP All-in-One to a computer with one phone port......................88  
Set up your HP All-in-One to a computer with two phone ports.....................90  
Case I: Shared voice/fax line with answering machine.........................................92  
Case J: Shared voice/fax line with computer modem and answering machine....93  
Set up your HP All-in-One to a computer with one phone port......................94  
Set up your HP All-in-One to a computer with two phone ports.....................96  
Case K: Shared voice/fax line with computer modem and voice mail...................97  
Set up your HP All-in-One to a computer with one phone port......................98  
Set up your HP All-in-One to a computer with two phone ports...................100  
Test your fax setup.............................................................................................101  
11 Use the fax features.......................................................................................... 102  
Set up the HP All-in-One to receive faxes..........................................................102  
Choose the recommended answer mode for your setup.............................102  
Set the answer mode...................................................................................104  
Send a fax..........................................................................................................104  
Send a basic fax..........................................................................................104  
Print fax confirmation reports.......................................................................105  
Send two-sided originals.............................................................................105  
Send a fax manually from a phone..............................................................106  
Send a fax using redial................................................................................106  
Send a fax using speed dials.......................................................................107  
Schedule a fax.............................................................................................107  
User Guide  
3
Cancel a scheduled fax...............................................................................108  
Send a fax from memory.............................................................................108  
Send a fax using monitor dialing.................................................................. 108  
Receive a fax......................................................................................................109  
Set the number of rings before answering...................................................109  
Set up the HP All-in-One to print single- or two-sided faxes........................109  
Receive a fax manually...............................................................................110  
Poll to receive a fax.....................................................................................111  
Set the date and time.........................................................................................111  
Set the fax header..............................................................................................112  
Enter text and symbols.......................................................................................112  
Enter text using the keypad on the control panel.........................................113  
Print reports........................................................................................................113  
Print fax error reports...................................................................................113  
Print other reports........................................................................................114  
Set up speed dialing...........................................................................................114  
Create speed-dial entries............................................................................114  
Create group speed-dial entries..................................................................115  
Update speed-dial entries............................................................................115  
Delete speed-dial entries.............................................................................116  
Change the fax resolution and lighter/darker settings.........................................116  
Change the fax resolution............................................................................116  
Change the lighter/darker setting................................................................. 117  
Set new default settings..............................................................................117  
Set fax options....................................................................................................117  
Set the paper size for received faxes..........................................................118  
Set tone or pulse dialing..............................................................................118  
Adjust the volume........................................................................................118  
Forward faxes to another number................................................................ 119  
Cancel fax forwarding..................................................................................119  
Change the answer ring pattern (distinctive ringing)....................................119  
Redial a busy or unanswered number automatically...................................120  
Set automatic reduction for incoming faxes.................................................120  
Set backup fax reception.............................................................................120  
Use error correction mode...........................................................................121  
Set the fax speed......................................................................................... 121  
Reprint or delete the faxes in memory................................................................122  
Fax over the Internet..........................................................................................123  
Stop faxing..........................................................................................................123  
12 Use HP Instant Share.......................................................................................124  
Overview.............................................................................................................124  
Get started..........................................................................................................125  
Send images using your HP All-in-One..............................................................125  
Send photos from a memory card...............................................................125  
Send a scanned image................................................................................127  
Send images using your computer.....................................................................128  
Send images using the HP Image Zone software (Windows)......................129  
Send images using the HP Instant Share client application software  
(Macintosh OS X v10.2 and later)................................................................ 130  
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HP Officejet 7200 All-in-One series  
Contents  
Share images using the HP Image Zone (Macintosh OS X earlier than  
v10.2)..........................................................................................................131  
Share images using the HP Director (Macintosh OS 9)...............................131  
13 Set up your network.........................................................................................132  
Switch from a USB connection to a network connection.....................................132  
Choose a recommended Ethernet network........................................................132  
Ethernet connection to a wired network with DSL or cable Internet  
access.........................................................................................................133  
Ethernet connection to a wired network with modem Internet access.........134  
Ethernet connection to a wired network without Internet.............................134  
Ethernet connection to a wireless network..................................................135  
Connect to an Ethernet network.........................................................................135  
What you need............................................................................................136  
Connect your HP All-in-One........................................................................136  
Install the software for a network connection......................................................137  
For Windows...............................................................................................137  
For Macintosh..............................................................................................138  
Connect additional computers............................................................................139  
Manage your network.........................................................................................139  
Use the HP All-in-One control panel............................................................139  
Use the Embedded Web Server..................................................................140  
Configuration page definitions.....................................................................141  
Network glossary................................................................................................147  
14 Order supplies..................................................................................................149  
Order paper, transparency film, or other media..................................................149  
Order print cartridges..........................................................................................149  
Order accessories..............................................................................................150  
Order other supplies...........................................................................................150  
15 Maintain your HP All-in-One............................................................................152  
Clean the HP All-in-One.....................................................................................152  
Clean the glass............................................................................................152  
Clean the lid backing...................................................................................153  
Clean the exterior........................................................................................153  
Check the estimated ink levels...........................................................................154  
Print a self-test report.........................................................................................155  
Work with print cartridges...................................................................................156  
Handle the print cartridges..........................................................................156  
Replace the print cartridges.........................................................................157  
Use a photo print cartridge..........................................................................160  
Use a gray photo print cartridge..................................................................160  
Use the print cartridge protector..................................................................161  
Align the print cartridges..............................................................................162  
Clean the print cartridges............................................................................163  
Clean the print cartridge contacts................................................................163  
Clean the area around the ink nozzles........................................................164  
Change the device settings................................................................................166  
Set the scroll speed.....................................................................................166  
Set the power save time..............................................................................166  
Set the prompt delay time............................................................................167  
Restore the factory defaults.........................................................................167  
User Guide  
5
Self-maintenance sounds...................................................................................167  
16 Troubleshooting information...........................................................................168  
Before you call HP Support................................................................................168  
View the Readme file..........................................................................................169  
Setup troubleshooting.........................................................................................169  
Hardware setup troubleshooting..................................................................169  
Software installation troubleshooting...........................................................176  
Fax setup troubleshooting...........................................................................180  
Operational troubleshooting................................................................................192  
Paper troubleshooting.................................................................................192  
Print cartridge troubleshooting.....................................................................200  
Print troubleshooting.................................................................................... 201  
Memory card troubleshooting......................................................................201  
Device update.....................................................................................................202  
Device update (Windows)............................................................................202  
Device update (Macintosh)..........................................................................203  
17 Get HP support.................................................................................................204  
Get support and other information from the Internet...........................................204  
Warranty support................................................................................................204  
Warranty upgrades......................................................................................204  
Returning your HP All-in-One for service.....................................................204  
HP customer support..........................................................................................205  
Access your serial number and service ID..........................................................205  
Call in North America during warranty................................................................205  
Call elsewhere in the world.................................................................................206  
Call in Australia under warranty and post-warranty............................................208  
Call HP Korea customer support........................................................................208  
Call HP Japan customer support........................................................................209  
HP Quick Exchange Service (Japan)..........................................................209  
Prepare your HP All-in-One for shipment...........................................................209  
Remove print cartridges from a functional HP All-in-One............................210  
Remove print cartridges from a nonfunctional HP All-in-One......................210  
Remove the control panel overlay and pack your HP All-in-One.................212  
18 Hewlett-Packard LIMITED WARRANTY STATEMENT....................................214  
Duration of limited warranty................................................................................214  
Extent of limited warranty...................................................................................214  
Limitation of warranty.......................................................................................... 215  
Limitation of liability............................................................................................215  
Local law.............................................................................................................215  
Limited warranty information for EU countries/regions.......................................215  
19 Technical information......................................................................................218  
System requirements..........................................................................................218  
Paper specifications...........................................................................................218  
Paper-tray capacities...................................................................................218  
Paper sizes..................................................................................................219  
Print margin specifications...........................................................................219  
Print specifications..............................................................................................220  
Copy specifications.............................................................................................220  
Fax specifications...............................................................................................221  
Memory card specifications................................................................................221  
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HP Officejet 7200 All-in-One series  
Contents  
Scan specifications.............................................................................................222  
Physical specifications........................................................................................222  
Power specifications...........................................................................................222  
Environmental specifications..............................................................................222  
Additional specifications.....................................................................................222  
Environmental product stewardship program.....................................................222  
Protecting the environment..........................................................................222  
Ozone production........................................................................................222  
Energy consumption....................................................................................222  
Paper use....................................................................................................223  
Plastics........................................................................................................223  
Material safety data sheets..........................................................................223  
Recycling program....................................................................................... 223  
HP inkjet supplies recycling program........................................................... 223  
Regulatory notices..............................................................................................223  
Regulatory model identification number......................................................223  
Notice to users of the U.S. telephone network: FCC requirements.............224  
FCC statement............................................................................................224  
Note à l’attention des utilisateurs du réseau téléphonique Canadien/  
notice to users of the Canadian telephone network.....................................225  
Notice to users in the European Economic Area.........................................226  
Notice to users of the German telephone network.......................................226  
Geräuschemission.......................................................................................227  
Notice to users in Japan (VCCI-2)...............................................................227  
Notice to users in Korea..............................................................................227  
Declaration of conformity (European Economic Area)........................................228  
HP Officejet 7200 All-in-One series declaration of conformity............................228  
Index.........................................................................................................................229  
User Guide  
7
HP All-in-One overview  
1
Many HP All-in-One functions can be accessed directly, without turning on your  
computer. Tasks such as making a copy, sending a fax, or printing photos from a  
memory card can be accomplished quickly and easily from your HP All-in-One.  
This chapter describes the HP All-in-One hardware features, control panel functions,  
and how to access the HP Image Zone software.  
Tip You can do more with your HP All-in-One by using the HP Image Zone  
software installed on your computer. The software provides enhanced copy,  
fax, scan, and photo functionality. For more information, see the onscreen HP  
Image Zone Help and Use the HP Image Zone to do more with your HP All-in-  
One.  
The HP All-in-One at a glance  
Label  
Description  
1
2
3
4
5
Document feeder tray  
Lid  
Control panel display  
Control panel  
Memory card slots and PictBridge camera  
port  
6
Output tray  
7
Paper-length guide  
Output tray extender  
Input tray  
8
9
10  
Paper-width guide  
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HP Officejet 7200 All-in-One series  
     
(continued)  
Label  
Description  
11  
12  
13  
14  
15  
Ethernet port and Ethernet indicator lights  
Rear USB port  
Power connection  
Fax ports (1-LINE and 2-EXT)  
Rear clean-out door  
Control panel overview  
Label  
Name and Description  
1
2
3
4
5
One-touch speed dial buttons: Access the first five speed dial numbers.  
Start Fax Black: Start a black and white fax.  
Start Fax Color: Start a color fax.  
Keypad: Enter fax numbers, values, or text.  
Redial/Pause: Redial the most recently dialed number, or insert a 3-second  
pause in a fax number.  
6
7
8
9
Auto Answer light: When the Auto Answer light is on, the HP All-in-One is set to  
receive faxes automatically.  
Auto Answer: Set the fax function to answer the phone automatically after a  
specified number of rings.  
Menu (Fax): Select fax options, including Resolution and Lighter/Darker, using  
the Menu button in the Fax area.  
Speed Dial: Select a speed dial number.  
User Guide  
9
                     
Chapter 1  
Label  
10  
Name and Description  
Setup: Access the menu system for reports, fax settings, maintenance tools,  
preferences and network settings. Also access product-launched Help.  
11  
12  
13  
Left arrow: Decrease values, or go back when viewing filenames on the control  
panel display.  
OK: Select a menu or setting, or select filenames on the control panel display for  
printing.  
Right arrow: Increase values, or go forward when viewing filenames on the  
control panel display.  
14  
15  
16  
17  
Cancel: Stop a job, exit a menu, or exit settings.  
Start Copy Black: Start a black and white copy job.  
Start Copy Color: Start a color copy job.  
Print Photos: Print the photo whose filename is currently displayed on the control  
panel display, or print all of the photos you selected using the OK button.  
18  
19  
Start Scan: Start a scan job and send it to the destination you selected using the  
Scan To button.  
On: Turn the HP All-in-One on or off. When the HP All-in-One is off, a minimal  
amount of power is still supplied to the device. To completely disconnect the  
power supply to the HP All-in-One, turn the device off, and then unplug the power  
cord.  
20  
21  
On light: When lit, the On light indicates that the HP All-in-One is on. The light  
blinks while performing a job.  
Scan To: Select a scan destination.  
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HP Officejet 7200 All-in-One series  
                     
(continued)  
Label  
Name and Description  
22  
Proof Sheet: Print a proof sheet when a memory card has been inserted in a  
memory card slot. A proof sheet shows thumbnail views of all the photos on the  
memory card. You can select photos on the proof sheet, then print those photos  
by scanning the proof sheet.  
23  
Menu (Photo): Adjust settings to print a customized photo without using your  
computer, by using the Menu button in the Photo area.  
24  
25  
26  
Quality: Control the speed and quality of copies.  
Reduce/Enlarge: Change the size of the copy.  
Menu (Copy): Select copy options, including Number of Copies, Paper Type,  
Paper Size, and several other options using the Menu button in the Copy area.  
27  
28  
Attention light: When blinking, the Attention light indicates an error has occurred  
that requires your attention.  
Control panel display: View menus, photo filenames, and messages.  
Menu overview  
The following tables provide a quick reference to top-level menus that appear on the  
HP All-in-One control panel display.  
Fax menu  
The Fax menu allows you to adjust the fax that you want to send.  
Fax Number  
Resolution  
Lighter/Darker  
How to Fax  
Two-Sided Send  
Set New Defaults  
Setup menu  
The Help menu selection on the Setup menu provides quick access to key help  
topics. Most of the information is presented on a connected computer screen.  
Tip Press the number to advance directly to the menu item.  
1. Help Menu  
2. Print Report  
3. Speed Dial Setup  
User Guide  
11  
                     
Chapter 1  
(continued)  
4. Basic Fax Setup  
5. Advanced Fax Setup  
6. Tools  
7. Preferences  
8. Network Setup  
Copy menu  
The Two-Sided Copy and Tray Select features appear only when an HP two-sided  
printing accessory is installed.  
Number of Copies  
Copy Paper Size  
Copy Paper Type  
Lighter/Darker  
Enhancements  
Color Intensity  
Two-Sided Copy  
Tray Select  
Set New Defaults  
Reduce/Enlarge menu  
To use the Legal->Ltr 72% feature, you must load the legal-size original in the  
document feeder tray. To use the Fit to Page, Fill Entire Page, Image Sizes, and  
Poster features, you must use the glass. For more information about loading originals  
in the document feeder tray or on the glass, see Load originals.  
Actual Size  
Fit to Page  
Fill Entire Page  
Custom 100%  
Full Page 91%  
Legal-Ltr 72%  
Image Sizes  
Poster  
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HP Officejet 7200 All-in-One series  
       
Photo menu  
When the HP All-in-One is connected to one or more computers on a network or when  
a two-sided printing accessory is attached, the Photo menu shows additional options.  
The following menu includes all available options.  
Photo Transfer  
Select Photos  
Number of Copies  
Image Size  
Tray Select  
Photo Paper Size  
Photo Paper Type  
Layout Style  
Smart Focus  
Digital Flash  
Set New Defaults  
Proof Sheet menu  
The Proof Sheet menu allows you to print a proof sheet of the photos on your  
memory card. You can fill in the bubbles for the photos that you want to print, then  
scan the proof sheet to print those selected photos.  
Print Proof Sheet  
Scan Proof Sheet  
Scan To menu  
The Scan To menu lists scan destinations, including applications, installed on your  
computer. The Scan To menu on a network-connected printer will list the other  
computers and HP All-in-One devices on your network. Therefore, your Scan To  
menu might list scan destinations different than the ones shown here.  
USB-connected  
Windows  
HP Image Zone  
Microsoft PowerPoint  
Adobe Photoshop  
Microsoft Word  
Memory Card  
USB-connected  
Macintosh  
User Guide  
13  
             
Chapter 1  
JPEG to HP Gallery  
Microsoft Word  
Apple Mail  
Adobe Photoshop  
Memory Card  
Network-connected  
Miguel's computer  
AltheaMac  
Jody's iBook  
DavidWatsonPC  
Memory Card  
Use the HP Image Zone to do more with your HP All-in-  
One  
The HP Image Zone software is installed on your computer when you set up your  
HP All-in-One. For further information, see the Setup Guide that came with your device.  
Access to the HP Image Zone software differs by operating system (OS):  
●
●
●
If you have a PC and are running Windows, the HP Image Zone software entry  
point is the HP Director window.  
If you have a Macintosh and are running OS 10.1.5 or later, the HP Image Zone  
software entry point is the HP Image Zone window.  
If you have a Macintosh and are running OS 9.2.6 or earlier, the HP Image Zone  
software entry point is the HP Director window.  
The entry point gets you started with the HP Image Zone software and services.  
You can quickly and easily expand the functionality of your HP All-in-One by using the  
HP Image Zone software. Look for boxes like this throughout the guide that provide  
topic-specific tips and helpful information for your projects.  
Access the HP Image Zone software (Windows)  
Open the HP Director from the desktop icon, system tray icon, or the Start menu.  
The HP Image Zone software features appear in the HP Director.  
To open the HP Director  
1. Do one of the following:  
–
–
On the Windows desktop, double-click the Director icon.  
In the system tray at the far right of the Windows taskbar, double-click the  
Hewlett-Packard Digital Imaging Monitor icon.  
–
On the taskbar, click Start, point to Programs or All Programs, select HP,  
and then click Director.  
2. In the Select Device box, click to see a list of installed devices.  
14  
HP Officejet 7200 All-in-One series  
       
3. Select the HP All-in-One.  
Icons for some of the features supported by the HP Officejet 7200 All-in-One  
series are shown in the following table. The HP Director might also include  
additional icons to those shown here. The HP Director is customized to display  
icons for features and functions associated with the device that is selected. If the  
selected device is not equipped with a particular feature or function, then the icon  
for that feature or function does not appear in the HP Director.  
Tip If the HP Director on your computer does not contain any icons, an error  
might have occurred during the software installation. To correct this, uninstall  
and reinstall the software using one of the methods in Uninstall and reinstall  
the software.  
Button  
Name and Purpose  
Scan Picture: Scans a photo, picture, or drawing and displays it in the  
HP Image Zone.  
Scan Document: Scans a document that contains text or both text and  
graphics, and displays it in your selected program.  
Make Copies: Displays the Copy dialog box for the selected device, from  
which you can make a printed copy of your image or document. You can select  
the copy quality, number of copies, color, and size.  
HP Image Zone: Displays the HP Image Zone, where you can:  
●
●
●
●
●
View and edit images  
Print photos in multiple sizes  
Make and print a photo album, postcard, or flyer  
Make a multimedia CD  
Share images through e-mail or a website  
Transfer Images: Displays the HP Image Transfer software, which allows you  
to transfer images from the HP All-in-One, and save them on your computer.  
Document viewer: Import, find, edit, view, process, print, and send  
documents.  
Send Fax: Use this feature to send a fax in black and white or color.  
User Guide  
15  
             
Chapter 1  
Note For information on additional features and menu items such as Software  
Update, Creative Ideas, and HP Shopping, see the onscreen HP Image Zone  
Help.  
Menus and list items are also available to help you select the device you want to use,  
check its status, adjust a variety of software settings, and access the onscreen help.  
The following table explains these items.  
Feature  
Purpose  
Help  
Use this feature to access the HP Image Zone Help, which provides software  
help and troubleshooting information for your HP All-in-One.  
Select Device Use this feature to select the device you want to use from a list of installed  
devices.  
Settings  
Use this feature to view or change various settings for your HP All-in-One,  
such as print, scan, or copy.  
Status  
Use this feature to display the current status of your HP All-in-One.  
Access the HP Image Zone software (Macintosh OS 10.1.5 or later)  
Note Macintosh OS 10.0.0 - 10.1.4 are not supported.  
When you install the HP Image Zone software, the HP Image Zone icon is placed in  
the Dock.  
You can access the HP Image Zone software in one of two ways:  
●
●
Through the HP Image Zone window  
Through the HP Image Zone Dock menu  
Use the HP Image Zone window  
The HP Image Zone window has two main elements:  
●
The display area for the Products/Services tabs  
–
The Products tab gives you access to many of the features of your  
HP imaging products, such as an installed products pop-up menu and a list  
of tasks available for the current product. The list might include tasks such as  
copy, scan, fax, or transfer images. Clicking on a task opens an application  
to assist you with that task.  
–
The Services tab gives you access to digital imaging applications that can  
help you view, edit, manage, and share you images.  
●
The Search HP Image Zone Help text box  
The Search HP Image Zone Help text box lets you search the HP Image Zone  
Help for keywords or phrases.  
To open the HP Image Zone window:  
➔
Click the HP Image Zone icon in the Dock.  
16  
HP Officejet 7200 All-in-One series  
   
The HP Image Zone window appears.  
The HP Image Zone window displays only the HP Image Zone features that are  
appropriate for the selected device.  
The HP Image Zone window is customized to display features and functions  
associated with the device that is selected. If the selected device is not equipped with  
a particular feature or function, then that feature or function does not appear in the  
HP Image Zone window. Icons for some of the features supported by the HP Officejet  
7200 All-in-One series are shown in the following table.  
Products  
Icon  
Feature and Purpose  
Unload Images: Use this feature to transfer images from a memory card to  
your computer.  
Scan Picture: Use this feature to scan an image and display it in the  
HP Gallery.  
Scan to OCR: Use this feature to scan text and display it in the selected  
destination text editing software program.  
Note Availability of this feature varies by country/region.  
Scan to PDF: Use this feature to scan and archive documents in PDF format.  
Note Availability of this feature varies by country/region.  
Make Copies: Use this feature to make a copy in black and white or color.  
Send Fax: Use this feature to send a fax in black and white or color.  
Services  
Icon  
Feature and Purpose  
HP Image Edit: Use this feature to edit images. (10.2 and later)  
HP Gallery: Use this feature to view images. (10.2 and later)  
Use this feature to view and edit images. (10.1.5 only)  
User Guide  
17  
               
Chapter 1  
(continued)  
Services  
Icon  
Feature and Purpose  
HP Image Print: Use this feature to print images from an album using one of  
several templates available.  
HP Instant Share: Use this feature to open the HP Instant Share software  
client application. (10.2 and later only)  
HP Email Portal: Use this feature to easily send photos through e-mail.  
Menus and list items are also available to help you select the device you want to use,  
check its status, adjust a variety of software settings, and access the onscreen help.  
The following table explains these items.  
Feature  
Purpose  
Select Device Use this feature to select the device you want to use from a list of installed  
devices.  
Settings  
Use this feature to view or change various settings for your HP All-in-One,  
such as print, scan, or copy.  
Search HP  
Image Zone  
Help  
Use this feature to search the HP Image Zone Help, which provides software  
help and troubleshooting information for your HP All-in-One.  
Use the HP Image Zone Dock menu  
The HP Image Zone Dock menu provides a shortcut to HP Image Zone services. The  
Dock menu automatically contains all of the applications available in the HP Image  
Zone window Services tab list. You can also set HP Image Zone preferences to add  
other items to the menu, such as tasks from the Products tab list or HP Image Zone  
Help. For more information, see the HP Image Zone Help.  
To display the HP Image Zone Dock menu:  
➔
Press and hold the mouse on the HP Image Zone Dock icon.  
Access the HP Image Zone software (Macintosh OS 9.2.6 or earlier)  
The HP Director is the entry point to the HP Image Zone software. Depending on the  
capabilities of your HP All-in-One, the HP Director lets you initiate device functions  
such as scanning, copying, faxing, or unloading images from a digital camera or  
18  
HP Officejet 7200 All-in-One series  
         
memory card. You can also use the HP Director to open the HP Gallery to view,  
modify, and manage the images on your computer.  
To open the HP Director:  
1. You can access the HP Image Zone software in one of two ways:  
–
–
Double-click the HP Director alias on the desktop.  
Double-click the HP Director alias in the Applications:Hewlett-Packard:HP  
Photo and Imaging Software folder.  
Note If you install several HP devices of different kinds (for example, an  
HP All-in-One, a camera, and an HP scanner), an HP Director icon for  
each kind of device appears on the desktop. However, if you install two of  
the same kind of device (for example, you might have a laptop that you  
connect to two different HP All-in-One devices: one at work and one at  
home) only one HP Director icon is displayed on the desktop.  
2. The HP Director window appears.  
The HP Director displays only the task buttons that pertain to the selected device.  
Note The icons in the table below might appear differently on your  
computer. The HP Director is customized to display icons for features  
and functions associated with the device that is selected. If the selected  
device is not equipped with a particular feature or function, then the icon  
for that feature or function does not appear. Icons for the features  
supported by the HP Officejet 7200 All-in-One series are shown in the  
following table.  
Device Tasks  
Icon  
Purpose  
Unload Images: Use this feature to transfer images from a memory card to  
your computer.  
Note Image transfer from a memory card to your computer is not supported  
over a network.  
Scan Picture: Use this feature to scan an image and display it in the  
HP Gallery.  
Scan Document: Use this feature to scan text and display it in the selected  
destination text editing software program.  
Note Availability of this feature varies by country/region.  
Make Copies: Use this feature to make a copy in black and white or color.  
User Guide  
19  
       
Chapter 1  
Manage and Share  
Icon  
Purpose  
HP Gallery: Use this feature to display the HP Gallery to view and edit  
images.  
In addition to the icons shown, several menu items without icons allow you to select  
other applications on your computer, change feature settings on your HP All-in-One,  
and access the onscreen help. The following table explains these items.  
Manage and Share  
Feature  
Purpose  
Use this feature to select other applications on your computer.  
Use this feature to select an HP website.  
Use this feature to select a source for help with your HP All-in-One.  
More Applications  
HP on the Web  
HP Help  
Use this feature to view or change various settings for your HP All-in-  
One, such as print, scan, or copy.  
Settings  
20  
HP Officejet 7200 All-in-One series  
         
Find more information  
2
A variety of resources, both printed and onscreen, provide information about setting  
up and using your HP All-in-One.  
Setup Guide  
The Setup Guide provides instructions for setting up your  
HP All-in-One and installing software. Make sure you  
follow the steps in order.  
If you have problems during setup, see Troubleshooting  
in the last section of the Setup Guide, or see  
Troubleshooting information.  
User Guide  
This User Guide contains information on how to use your  
HP All-in-One, including troubleshooting tips and step-by-  
step instructions.  
HP Image Zone Tour  
The HP Image Zone tour is a fun, interactive way to get  
a brief overview of the software included with your HP All-  
in-One. You'll learn how the HP Image Zone can help  
you edit, organize, and print your photos.  
If you did not take the tour when you installed the  
HP Image Zone software, you can find it in the Start  
menu. The tour is available for Windows only.  
HP Director  
The HP Director provides easy access to the software  
applications, default settings, status, and onscreen help  
for the HP All-in-One.  
HP Image Zone Help  
The HP Image Zone Help provides detailed information  
on using the software for your HP All-in-One.  
●
The Get step-by-step instructions topic provides  
information on using the HP Image Zone software  
with HP devices.  
●
The Explore what you can do topic provides more  
information about the practical and creative things  
User Guide  
21  
 
Chapter 2  
(continued)  
you can do with the HP Image Zone software and  
your HP devices.  
●
If you need further assistance or want to check for  
HP software updates, see the Troubleshooting and  
support topic.  
Onscreen help from your device  
Onscreen help is available from your device and contains  
additional information on select topics. You can access  
the Onscreen help from the control panel.  
1. Press Setup on the control panel.  
The Help menu appears on the control panel display.  
2. Press OK.  
3.  
Press or to scroll through the available help  
options.  
4. Press OK to view the selected topic on your  
computer screen.  
Readme  
The Readme file contains the most recent information  
which might not be found in other publications.  
Install the software to access the Readme file.  
www.hp.com/support  
If you have Internet access, you can get help and support  
from the HP website. This website offers technical  
support, drivers, supplies, and ordering information.  
22  
HP Officejet 7200 All-in-One series  
Connection information  
3
Your HP All-in-One comes equipped with an RJ-45 Ethernet port for wired networking  
capability. It also comes equipped with a USB port so you can connect directly to a  
computer using a USB cable.  
Supported connection types  
Description  
Recommended  
number of  
Supported software Setup instructions  
features  
connected  
computers for best  
performance  
Ethernet (wired)  
connection  
Up to five computers  
connected to an  
HP All-in-One using a Webscan.  
hub or router.  
All features are  
supported, including  
Follow the Setup  
Guide for detailed  
instructions.  
For more information  
on Webscan, see  
Use Webscan.  
USB connection  
One computer  
connected to an  
HP All-in-One using a Webscan.  
USB cable.  
All features are  
supported, except  
Follow the Setup  
Guide for detailed  
instructions.  
The USB port is  
located on the rear of  
the HP All-in-One.  
Windows printer  
sharing  
Up to five computers. All features resident  
For setup  
on the host computer instructions, see Use  
The host computer  
must be turned on at  
all times, or the other  
computers will not be  
able to print to the  
HP All-in-One.  
are supported. Only  
print is supported  
from the other  
Windows printer  
sharing.  
computers.  
Printer sharing  
(Macintosh)  
Up to five computers. All features resident  
For setup  
on the host computer instructions, see Use  
The host computer  
must be turned on at  
all times, or the other  
computers will not be  
able to print to the  
HP All-in-One.  
are supported. Only  
print is supported  
from the other  
printer sharing  
(Macintosh OS X).  
computers.  
User Guide  
23  
     
Chapter 3  
Connect using Ethernet  
The HP Officejet 7200 All-in-One series supports both 10 Mbps and 100 Mbps  
Ethernet network connections. Detailed instructions on connecting your HP All-in-One  
to an Ethernet (wired) network are included in the Setup Guide that came with your  
device.  
Connect using a USB cable  
Detailed instructions for connecting a computer to your HP All-in-One using a USB  
cable are included in the Setup Guide that came with your device.  
Use Windows printer sharing  
If your computer is on a network, and another computer on the network is connected  
to the HP All-in-One by using a USB cable, you can use that device as your printer  
using Windows printer sharing. The computer connected directly to the HP All-in-One  
acts as the host for the printer and has full feature functionality. Other computers on  
the network, which are referred to as clients, have access only to the print features. All  
other functions must be performed on the host computer.  
To enable Windows printer sharing  
➔
Refer to the user guide that came with your computer or the Windows onscreen  
Help.  
Use printer sharing (Macintosh OS X)  
If your computer is on a network, and another computer on the network is connected  
to the HP All-in-One by using a USB cable, you can use that device as your printer  
using printer sharing. Other computers on the network, which are referred to as  
clients, have access only to the print features. All other functions must be performed  
on the host computer.  
To enable printer sharing  
1. On the host computer, select System Preferences in the Dock.  
The System Preferences window appears.  
2. Select Sharing.  
3. From the Services tab, click Printer Sharing.  
24  
HP Officejet 7200 All-in-One series  
                   
Use Webscan  
Webscan lets you scan photos and documents from your HP All-in-One to your  
computer using a Web browser. This feature is available even if you chose not to  
install the device software on your computer.  
1. Print a network configuration page to obtain the IP address of your HP All-in-One.  
Note For more information, see Manage your network.  
2. Enter the IP address in a Web browser on your computer.  
The embedded Web server Home page appears in your browser.  
3. In the left-hand column, under Applications, select Scan.  
4. Follow the onscreen instructions.  
Webscan does not support scan-to destinations like the HP Image Zone scanning  
software. The e-mail functionality of Webscan is limited, so it is recommended you  
use the HP Image Zone scanning software for this feature.  
User Guide  
25  
 
Work with photos  
4
Your HP All-in-One allows you to transfer, edit, share, and print photos in several  
different ways. This chapter contains a brief overview of the wide range of options for  
performing each of these tasks, depending on your preferences and computer setup.  
More detailed information for each task is available in other chapters within this guide,  
or in the onscreen HP Image Zone Help.  
Transfer photos  
You have several different options for transferring photos. You can transfer photos to  
your HP All-in-One, your computer, or a memory card. See the appropriate section  
below for the operating system on your computer.  
Transfer photos using a Windows computer  
The graphics below show methods for transferring photos to your Windows computer  
or to a memory card.  
You can transfer a photo from a memory card inserted into your HP All-in-One to your  
Windows computer.  
You can transfer a photo from your digital camera to your Windows computer.  
You can transfer a photo to a memory card by scanning it directly onto a memory card  
inserted into your HP All-in-One.  
26  
HP Officejet 7200 All-in-One series  
     
Transfer photos using a Macintosh  
The graphics below show methods for transferring photos to your Macintosh or to a  
memory card.  
You can transfer a photo from a memory card inserted into your HP All-in-One to your  
Macintosh.  
You can transfer a photo from your digital camera to your Macintosh.  
You can transfer a photo to a memory card by scanning it directly onto a memory card  
inserted into your HP All-in-One.  
Edit photos  
You have several different options for editing photos. See the appropriate section  
below for the operating system on your computer.  
Edit photos using a Windows computer  
The graphics below show methods for editing photos when your computer is running  
Windows.  
You can edit a photo on your Windows computer using the HP Image Zone software.  
You can edit a photo using control panel options on your HP All-in-One.  
User Guide  
27  
     
Chapter 4  
Edit photos using a Macintosh  
The graphics below show methods for editing photos when your computer is a  
Macintosh.  
You can edit a photo on your Macintosh using the HP Image Zone software.  
You can edit a photo on your Macintosh using the iPhoto software.  
You can edit a photo using control panel options on your HP All-in-One.  
Share photos  
You have several different options for sharing photos with friends and family. See the  
appropriate section below for the operating system on your computer.  
Share photos using a Windows computer  
The graphics below show methods for sharing photos when your computer is running  
Windows.  
You can share photos from your USB-connected HP All-in-One using the HP Instant  
Share service. If your HP All-in-One is connected by USB to your Windows computer,  
you can transfer photos to the computer, and then use the HP Instant Share service to  
send them as an e-mail to your friends and family.  
28  
HP Officejet 7200 All-in-One series  
     
You can share photos from your network-connected HP All-in-One through the  
Internet to the HP Instant Share service where the photos are stored in an online  
photo album.  
You can share photos from your network-connected HP All-in-One through the  
Internet to the HP Instant Share service. The HP Instant Share service can then send  
the photos to friends or family as an e-mail, or to another network-connected HP All-in-  
One.  
Share photos using a Macintosh  
The graphics below show methods for sharing photos when your computer is a  
Macintosh.  
You can share photos from your USB-connected HP All-in-One using the HP Instant  
Share service. If your HP All-in-One is connected by USB to your Macintosh, you can  
transfer photos to the computer, and then use the HP Instant Share service to send  
them as an e-mail to your friends and family.  
You can share photos from your network-connected HP All-in-One through the  
Internet to the HP Instant Share service where the photos are stored in an online  
photo album.  
User Guide  
29  
 
Chapter 4  
You can share photos from your network-connected HP All-in-One through the  
Internet to the HP Instant Share service. The HP Instant Share service can then send  
the photos to friends or family as an e-mail, or to another network-connected HP All-in-  
One.  
Print photos  
You have several options for printing photos. See the appropriate section below for  
the operating system on your computer.  
Print photos using a Windows computer  
The graphics below show methods for printing photos when your computer is running  
Windows.  
You can print photos from your PictBridge-compatible digital camera.  
You can print photos from your camera using a software application, such as the  
HP Image Zone software, on your computer.  
You can print photos from a memory card using options on the HP All-in-One control  
panel.  
30  
HP Officejet 7200 All-in-One series  
   
You can print photos from a memory card by transferring photos to your Windows  
computer and printing them using the HP Image Zone software.  
Print photos using a Macintosh  
The graphics below show methods for printing photos when your computer is a  
Macintosh.  
You can print photos from your PictBridge-compatible digital camera.  
You can print photos from your camera using a software application, such as the  
HP Image Zone software, on your computer.  
You can print photos from a memory card using options on the HP All-in-One control  
panel.  
User Guide  
31  
 
Chapter 4  
You can print photos from a memory card by transferring photos to your Macintosh  
and printing them using the HP Gallery or iPhoto software.  
32  
HP Officejet 7200 All-in-One series  
Load originals and load paper  
5
This chapter provides instructions for loading originals in the automatic document  
feeder or on the glass to copy, scan, or fax; choosing the best paper type for your job;  
loading paper in the input tray; and avoiding paper jams.  
Load originals  
You can load an original for a copy, fax, or scan job in the automatic document feeder  
or on the glass. Originals that are loaded in the automatic document feeder will  
automatically be fed into the HP All-in-One.  
Load an original in the automatic document feeder  
You can copy, scan, or fax a multiple-page letter-, A4-, or legal-size document (up to  
50 pages of plain paper) by placing it in the document feeder tray.  
Warning Do not load photos in the automatic document feeder; this might  
cause damage to your photos.  
Note Some features, such as the Fit to Page and Fill Entire Page copy  
features, do not work when you load your originals in the automatic document  
feeder. Additionally, if you are scanning a proof sheet to print photos from a  
memory card, you must load the proof sheet on the glass. For more  
information, see Load an original on the glass.  
To load an original in the automatic document feeder  
1. Load your originals face up in the document feeder tray with the top of the page  
on the left.  
The automatic document feeder holds a maximum of 50 sheets of plain paper.  
Tip For more help on loading originals in the automatic document feeder,  
refer to the diagram engraved in the document feeder tray.  
2. Slide the paper guides inward until they stop at the left and right edges of the  
paper.  
User Guide  
33  
         
Chapter 5  
Load an original on the glass  
You can copy, scan, or fax up to letter- or A4-size single-page originals by loading  
them on the glass, as described here. If your original contains multiple full-size pages,  
load it in the automatic document feeder. For more information, see Load an original  
in the automatic document feeder.  
You should also follow these instructions when loading a proof sheet on the glass for  
photo printing. If your proof sheet contains multiple pages, load each page on the  
glass one at a time. Do not load a proof sheet in the automatic document feeder.  
Note Many of the special features will not work correctly if the glass and lid  
backing are not clean. For more information, see Clean the HP All-in-One.  
To load an original on the glass  
1. Remove all originals from the document feeder tray, then lift the lid on the HP All-  
in-One.  
2. Place your original face down on the right front corner of the glass.  
If you are loading a proof sheet, make sure the top of the proof sheet is lined up  
against the right edge of the glass.  
Tip For more help on loading an original, refer to the guides along the  
front and right edges of the glass.  
3. Close the lid.  
Choose papers for printing and copying  
You can use many types and sizes of paper in your HP All-in-One. Review the  
following recommendations to get the best printing and copying quality. Whenever you  
change paper types or sizes, remember to change those settings.  
Recommended papers  
If you want the best print quality, HP recommends using HP papers that are  
specifically designed for the type of project you are printing. If you are printing photos,  
34  
HP Officejet 7200 All-in-One series  
         
for example, load glossy or matte photo paper in the input tray. If you are printing a  
brochure or presentation, use a type of paper specifically designed for that purpose.  
For more information about HP papers, see the onscreen HP Image Zone Help or  
see the HP website:  
www.hp.com/support/inkjet_media  
Note At this time, this portion of the site is available in English only.  
Papers to avoid  
Using paper that is too thin, paper that has a slick texture, or paper that stretches  
easily can cause paper jams. Using paper that has a heavy texture or does not accept  
ink can cause printed images to smear, bleed, or not fill in completely.  
We do not recommend printing to the following papers:  
●
●
●
●
●
Paper with cutouts or perforations (unless specifically designed for use with  
HP inkjet devices).  
Highly textured stock, such as linen. It might not print evenly, and the ink can  
bleed into these papers.  
Extremely smooth, shiny, or coated papers not specifically designed for your  
HP All-in-One. They can jam the HP All-in-One or repel the ink.  
Multi-part forms (such as duplicate and triplicate forms). They can wrinkle or get  
stuck, and the ink is more likely to smear.  
Envelopes with clasps or windows. They can get stuck in the rollers and cause  
paper jams.  
Depending on your country/region, some of these papers might not be available.  
We do not recommend copying to the following papers:  
●
Any size paper other than letter, A4, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7  
inch), Hagaki (Japan only), or L (Japan only). Depending on your country/region,  
some of these papers might not be available to you.  
Paper with cutouts or perforations (unless specifically designed for use with HP  
inkjet devices).  
●
●
●
●
Envelopes.  
Banner paper.  
Transparency film other than HP Premium Inkjet Transparency Film or  
HP Premium Plus Inkjet Transparency Film.  
Multiple-part forms or label stock.  
●
Load paper  
This section describes the procedure for loading different types and sizes of paper  
into your HP All-in-One for your copies, printouts, or faxes.  
Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper  
flat in a resealable bag. If the paper is not stored properly, extreme changes in  
temperature and humidity might result in curled paper that does not work well  
in the HP All-in-One.  
User Guide  
35  
       
Chapter 5  
Load full-size paper  
You can load many types of letter, A4, or legal paper into the input tray of your HP All-  
in-One.  
To load full-size paper  
1. Remove the output tray and slide the paper-width and paper-length guides to  
their outermost positions.  
2. Tap a stack of paper on a flat surface to align the edges, and then check the  
paper for the following:  
–
–
Make sure it is free of rips, dust, wrinkles, and curled or bent edges.  
Make sure all the paper in the stack is the same size and type.  
3. Insert the stack of paper into the input tray with the short edge forward and the  
print side down. Slide the stack of paper forward until it stops.  
Tip If you are using letterhead, insert the top of the page first with the  
print side down. For more help on loading full-size paper and letterhead,  
refer to the diagram engraved in the base of the input tray.  
4. Slide the paper-width and paper-length guides inward until they stop at the edges  
of the paper.  
Do not overload the input tray; make sure the stack of paper fits within the input  
tray and is no higher than the top of the paper-width guide.  
36  
HP Officejet 7200 All-in-One series  
   
5. Replace the output tray.  
6. Pull the output tray extender toward you, as far as it will go. Flip the paper catch  
at the end of the output tray extender to open the extender the rest of the way.  
Load 10 x 15 cm (4 x 6 inch) photo paper  
You can load 10 x 15 cm (4 x 6 inch) photo paper into the main input tray of your  
HP All-in-One, or into an optional rear input tray. (This accessory is called the  
HP Auto Two-sided Print Accessory with Small Paper Tray. In Japan, this accessory  
is called the Hagaki Tray with Auto Two-sided Print Accessory.)  
For the best results, use 10 x 15 cm (4 x 6 inch) HP Premium photo paper or HP  
Premium Plus photo paper, and set the paper type and size for your print or copy job.  
For more information, see the onscreen HP Image Zone Help.  
Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper  
flat in a resealable bag. If the paper is not stored properly, extreme changes in  
temperature and humidity might result in curled paper that does not work well  
in the HP All-in-One.  
To load 10 x 15 cm (4 x 6 inch) photo paper in the main input tray  
1. Remove the output tray.  
2. Remove all paper from the input tray.  
3. Insert the stack of photo paper into the far-right side of the input tray with the  
short edge forward and the glossy side down. Slide the stack of photo paper  
forward until it stops.  
If the photo paper you are using has perforated tabs, load the photo paper so that  
the tabs are closest to you.  
4. Slide the paper-length and paper-width guides inward against the stack of photo  
paper until they stop.  
Do not overload the input tray; make sure the stack of photo paper fits within the  
input tray and is no higher than the top of the paper-width guide.  
User Guide  
37  
   
Chapter 5  
5. Replace the output tray.  
To load 10 x 15 cm (4 x 6 inch) photo paper in the optional rear tray  
➔
The HP Auto Two-sided Print Accessory with Small Paper Tray and the Hagaki  
Tray with Auto Two-sided Print Accessory are available for this product. For  
information on loading paper in either of these accessories, read and follow the  
instructions that came with the accessory.  
Load postcards or Hagaki cards  
You can load postcards or Hagaki cards into the main input tray of your HP All-in-One,  
or into an optional rear input tray. (This accessory is the HP Auto Two-sided Print  
Accessory with Small Paper Tray. In Japan, it is called the Hagaki Tray with Auto Two-  
sided Print Accessory.)  
For the best results, set the paper type and size before printing or copying. For more  
information, see the onscreen HP Image Zone Help.  
To load postcards or Hagaki cards in the main input tray  
1. Remove the output tray.  
2. Remove all paper from the input tray.  
3. Insert the stack of cards into the far-right side of the input tray with the short edge  
forward and the print side down. Slide the stack of cards forward until it stops.  
4. Slide the paper-length and paper-width guides inward against the stack of cards  
until they stop.  
Do not overload the input tray; make sure the stack of cards fits within the input  
tray and is no higher than the top of the paper-width guide.  
5. Replace the output tray.  
To load postcards or Hagaki cards in the optional rear tray  
➔
The HP Auto Two-sided Print Accessory with Small Paper Tray and the Hagaki  
Tray with Auto Two-sided Print Accessory are available for this product. For  
38  
HP Officejet 7200 All-in-One series  
   
information on loading paper in either of these accessories, read and follow the  
instructions that came with the accessory.  
Load envelopes  
You can load one or more envelopes into the input tray of your HP All-in-One. Do not  
use shiny or embossed envelopes or envelopes that have clasps or windows.  
Note For specific details on how to format text for printing on envelopes,  
consult the help files in your word processing software. For best results,  
consider using a label for the return address on envelopes.  
To load envelopes  
1. Remove the output tray.  
2. Remove all paper from the input tray.  
3. Insert one or more envelopes into the far-right side of the input tray with the  
envelope flaps up and to the left. Slide the stack of envelopes forward until it stops.  
Tip For more help on loading envelopes, refer to the diagram engraved  
in the base of the input tray.  
4. Slide the paper-length and paper-width guides inward against the stack of  
envelopes until they stop.  
Do not overload the input tray; make sure the stack of envelopes fits within the  
input tray and is no higher than the top of the paper-width guide.  
5. Replace the output tray.  
Load other types of paper  
The following table provides guidelines for loading certain types of paper. For best  
results, adjust the paper settings each time you change paper sizes or paper types.  
For information on changing paper settings, see the onscreen HP Image Zone Help.  
Note Not all paper sizes and paper types are available with all the functions  
on the HP All-in-One. Some paper sizes and paper types can only be used if  
you are starting a print job from the Print dialog box in a software application.  
They are not available for copying, faxing, or printing photos from a memory  
card or digital camera. Papers that are only available for printing from a  
software application are indicated as such.  
User Guide  
39  
       
Chapter 5  
Paper  
Tips  
HP papers  
●
HP Premium Paper: Locate the gray arrow on the nonprinting side  
of the paper, and then slide the paper into the input tray with the  
arrow side facing up.  
●
HP Premium Inkjet Transparency Film: Insert the film so that the  
white transparency strip (with arrows and the HP logo) is on top  
and is going into the input tray first.  
Note The HP All-in-One might not automatically detect  
transparency film if it is loaded incorrectly, or if you use  
transparency film other than HP transparency film. For best  
results, set the paper type to transparency film before printing or  
copying onto transparency film.  
●
●
HP Iron-On Transfers: Flatten the transfer sheet completely before  
using it; do not load curled sheets. (To prevent curling, keep  
transfer sheets sealed in the original package until you are ready  
to use them.) Locate the blue stripe on the nonprinting side of the  
transfer paper and then manually feed one sheet at a time into the  
input tray with the blue stripe facing up.  
HP Greeting Cards, HP Photo Greeting Cards, or HP Textured  
Greeting Cards: Insert a small stack of HP greeting card paper into  
the input tray with the print side down; slide the stack of cards  
forward until it stops.  
Labels  
Always use letter or A4 label sheets designed for use with HP inkjet  
devices (such as Avery inkjet labels), and make sure that the labels are  
no more than two years old. Labels on older sheets might peel off  
when the paper is pulled through the HP All-in-One, causing paper jams.  
(for printing from a  
software application  
only)  
1. Fan the stack of labels to make sure none of the pages are  
sticking together.  
2. Place a stack of label sheets on top of full-size plain paper in the  
input tray, label side down. Do not insert labels one sheet at a time.  
Continuous banner  
paper  
Continuous banner paper is also known as computer or z-fold paper.  
1. Remove the output tray.  
(for printing from a  
software application  
only)  
2. Remove all paper from the input tray.  
Note Leave the output tray off of the HP All-in-One while the  
banner prints to prevent the continuous banner paper from tearing.  
3. Verify that the stack of banner paper contains at least five pages in  
the stack.  
Note If you use non-HP banner paper, make sure you use 20-lb.  
paper.  
4. Carefully tear off the perforated edge strips from both sides of the  
paper stack, if any, and unfold and refold the paper to make sure  
the pages do not stick together.  
40  
HP Officejet 7200 All-in-One series  
(continued)  
Paper  
Tips  
5. Slide the paper into the input tray so that the unattached edge is at  
the top of the stack.  
6. Insert the first edge into the input tray until it stops, as shown below.  
Avoid paper jams  
To help avoid paper jams, follow these guidelines:  
●
Prevent curled or wrinkled paper by storing all unused paper flat in a resealable  
bag.  
●
●
Remove printed papers from the output tray frequently.  
Ensure that paper loaded in the input tray lies flat and the edges are not bent or  
torn.  
●
●
Do not combine different paper types and paper sizes in the input tray; the entire  
stack of paper in the input tray must be the same size and type.  
Adjust the paper guides in the input tray to fit snugly against all paper. Make sure  
the paper guides do not bend the paper in the input tray.  
Do not force paper too far forward in the input tray.  
Use paper types that are recommended for your HP All-in-One. For more  
information, see Choose papers for printing and copying.  
Do not leave originals on the glass. If you load an original in the automatic  
document feeder while there is already an original on the glass, the original can  
jam in the automatic document feeder.  
●
●
●
For more information about clearing paper jams, see Paper troubleshooting.  
User Guide  
41  
   
Use a memory card or  
PictBridge camera  
6
The HP All-in-One can read the memory cards used in most digital cameras so you  
can print, store, and manage your photos. You can insert the memory card into the  
HP All-in-One, or connect your camera directly, letting the HP All-in-One read the  
contents of the memory card while it is still in the camera.  
This chapter contains information on using memory cards or a PictBridge camera with  
your HP All-in-One. Read this section for information on transferring photos to your  
computer, setting photo print options, printing photos, and editing photos.  
The memory card slots and camera port  
If your digital camera uses a memory card to store photos, you can insert the memory  
card in your HP All-in-One to print or save your photos.  
You can print a proof sheet, which might be several pages long and shows thumbnail  
views of photos stored on the memory card, and print photos from the memory card,  
even if your HP All-in-One is not connected to a computer. You can also connect a  
digital camera that supports PictBridge to the HP All-in-One through the camera port  
and print directly from the camera.  
Your HP All-in-One can read the following memory cards: CompactFlash (I, II),  
Memory Sticks, MultiMediaCard (MMC), Secure Digital, SmartMedia, and xD-Picture  
Card.  
Your HP All-in-One features four slots for memory cards, shown in the following  
illustration with the memory cards that correspond to each slot.  
Note You can only use one memory card in your HP All-in-One at a time.  
42  
HP Officejet 7200 All-in-One series  
     
The slots are configured as follows:  
●
●
●
●
Top left slot: CompactFlash (I, II)  
Top right slot: Secure Digital, MultiMediaCard (MMC)  
Bottom left slot: SmartMedia, xD-Picture Card (fits in top right of the slot)  
Bottom right slot: Memory Stick, Magic Gate Memory Stick, Memory Stick Duo  
(with user-supplied adapter), Memory Stick Pro  
●
Camera port (below the memory card slots): compatible with any USB-equipped  
digital camera that supports PictBridge. Look for the PictBridge icon (  
).  
Note The camera port only supports USB-equipped digital cameras that  
support PictBridge. It does not support other types of USB devices. If you  
attach a USB device that is not a compatible digital camera to the camera port,  
an error message appears on the control panel display. If you have an older  
HP-brand digital camera, try using the USB cable that came with the camera.  
Plug it into the USB port on the back of the HP All-in-One and not into the  
camera port near the memory card slots.  
Tip By default, Windows XP will format a memory card of 8 MB or less and  
64 MB or more with the FAT32 format. Digital cameras and other devices use  
the FAT (FAT16 or FAT12) format and cannot operate with a FAT32 formatted  
card. Either format your memory card in your camera or select FAT format to  
format your memory card in a Windows XP PC.  
Transfer digital images to your computer  
After you take photos with your digital camera, you can print them immediately or  
save them directly to your computer. To save them to your computer, you need to  
User Guide  
43  
   
Chapter 6  
remove the memory card from the camera and insert it in the appropriate memory  
card slot on the HP All-in-One.  
Note You can only use one memory card in your HP All-in-One at a time.  
1. Insert the memory card into the appropriate slot on your HP All-in-One.  
When the memory card is inserted correctly, the status light next to the memory  
card slots begins to blink. Reading photos... appears on the control panel  
display. The status light next to the memory card slots blinks green when the card  
is being accessed.  
If you insert a memory card incorrectly, the status light next to the memory card  
slots blinks amber and the control panel display shows an error message such as  
Card is in backwards or Card is not fully inserted.  
Caution Never attempt to remove a memory card while it is being  
accessed. Doing so can damage photo files on the card. You can safely  
remove a card only when the status light next to the memory card slots is  
not blinking.  
2. If there are photo files on the memory card that have never been transferred  
before, a dialog box on your computer asks whether you want to save the photo  
files to your computer.  
If the HP All-in-One is on a network, the Photo menu appears with Photo  
Transfer selected. Press to select Yes, and then press OK. The transfer  
process is launched.  
When the Transfer To menu appears, press to select the computer where you  
want to transfer the photos. Press OK. The HP Photo Transfer software dialog  
box appears on your computer screen.  
3. Click the option to save.  
This saves all the new photo files from the memory card to your computer.  
For Windows: by default, photo files are saved in month and year folders from  
when you extracted the files from your camera. The folders are created under the  
C:\Documents and Settings\username\My Documents\My Pictures folder in  
Windows XP and Windows 2000.  
For Macintosh: by default, photo files are saved to the computer at Hard Drive:  
Documents:HP All-in-One Data:Photos folder (OS 9) or Hard  
Drive:Users:User Name:Pictures:HP Photos folder (OS X).  
Tip You can also use the control panel to transfer photo files to an  
attached computer. In the Photo area, press Menu, and then press to  
select Transfer to computer, and then press OK. Follow the prompts on  
the computer. In addition, the memory card appears as a drive on your  
computer. You can move the photo files from the memory card to the  
desktop.  
When the HP All-in-One finishes reading the memory card, the status light next to  
the memory card slots stops blinking and stays lit. The first photo on the memory  
card appears on the control panel display.  
To navigate through the photo files on the memory card, press or to move  
backward or forward through the photo files, one photo file at a time. Press and  
hold or to move rapidly backward or forward through the photo files.  
44  
HP Officejet 7200 All-in-One series  
Print photos from a proof sheet  
A proof sheet is a simple and convenient way to select photos and make prints  
directly from a memory card without using a computer. A proof sheet, which might be  
several pages long, shows thumbnail views of photos stored on the memory card. The  
file name, index number, and date appear under each thumbnail. Proof sheets are  
also a quick way to create a printed catalog of your photos.  
There are three steps required to print photos from a proof sheet: print the proof  
sheet, select the photos, and then scan the proof sheet. This section contains detailed  
information on all three steps.  
Print a proof sheet  
The first step in using a proof sheet is to print it from the HP All-in-One.  
1. Insert the memory card into the appropriate slot on your HP All-in-One.  
2. In the Photo area, press Proof Sheet, and then press OK.  
This displays the Proof Sheet menu, and then selects Print.  
Note Depending on how many photos are on the memory card, the time  
it takes to print a proof sheet can vary greatly.  
3. If there are more than 20 photos on the card, the Select Photos menu appears.  
Press to scroll to the option you want to select, and then press OK.  
–
–
–
All  
Last 20  
Custom Range  
4. If you choose Custom Range, you must enter the photo index numbers for the  
first and last photos you want to print. When the First Photo prompt appears,  
press until the number for the first photo in the range appears, and then press  
OK.  
Note If you enter the wrong number, press Cancel to cancel the process  
and then start over.  
5.  
When the Last Photo prompt appears, press until the number for the last  
photo in the range appears, and then press OK.  
User Guide  
45  
     
Chapter 6  
Complete the proof sheet  
After you have printed a proof sheet, you can use it to select the photos you want to  
print.  
1. Select the photos to print by using a dark pen or pencil to fill in the circles located  
under the thumbnail images on the proof sheet.  
2. Select one layout style by filling in a circle in step 2 of the proof sheet.  
Note If you need more control over print settings than the proof sheet  
provides, you can print photos directly from the control panel. For more  
information, see Print photos directly from a memory card.  
3. Load the proof sheet face down on the right front corner of the glass. Make sure  
the sides of the proof sheet touch the right and front edges. Close the lid.  
46  
HP Officejet 7200 All-in-One series  
   
Continue to the Scan a proof sheet section.  
Scan a proof sheet  
The final step in using a proof sheet is to scan the completed sheet you have placed  
on the glass.  
Tip Make sure the glass of the HP All-in-One is completely clean or the proof  
sheet might not scan properly. For more information, see Clean the glass.  
1. Load the proof sheet face down on the right front corner of the glass. Make sure  
the sides of the proof sheet touch the right and front edges. Close the lid.  
2. Make sure you have photo paper loaded in the input tray. Make sure the same  
memory card you used to print the proof sheet is still in the slot when you scan  
that proof sheet.  
3. In the Photo area, press Proof Sheet, and then press to select Scan.  
4. Press OK.  
The HP All-in-One scans the proof sheet and prints the selected photos.  
Set photo print options  
From the control panel, you can control how your HP All-in-One prints photos,  
including paper type and size, layout, and more.  
This section contains information on the following topics: setting photo print options,  
changing print options, and setting new photo print option defaults.  
You access and set photo print options from the Photo menu available through the  
control panel.  
You can also use the HP Image Zone software to set photo print options. For more  
information, see the HP Image Zone Help.  
User Guide  
47  
     
Chapter 6  
Use the Photo menu to set photo print options  
The Photo menu gives you access to a variety of settings that affect the way photos  
print, by selecting options for number of copies, paper types, and more. The default  
measurements and sizes vary according to country/region.  
1. Insert a memory card into the appropriate slot on your HP All-in-One.  
2. In the Photo area, press Menu.  
The Photo menu appears.  
3. Press Menu repeatedly until the setting you want to change appears on the  
control panel display. When the option appears, press OK.  
Setting  
Description  
Select Photos  
Lets you select the photo files you want to print. All  
selects all photos on the memory card, and Custom  
allows you to manually select each photo file you want  
to print.  
Number of Copies  
Image Size  
Lets you set the number of copies to be printed.  
Lets you set the size at which you want the image  
printed. Most choices are self-explanatory, but two  
require some explanation: Fill Entire Page and Fit to  
Page.  
–
The Fill Entire Page setting scales the image to  
cover all of the output paper without any white  
border area. Some cropping might occur.  
Fit to Page scales the image to cover as much of  
the page as possible while keeping the original  
aspect ratio without cropping. The image is  
centered on the page and is surrounded by a  
white border.  
–
Tray Select  
Lets you select the input tray (front or rear) that the  
HP All-in-One should use. This setting is only available  
if a rear tray is detected when you turn on the HP All-in-  
One.  
Photo Paper Size  
Lets you select the paper size for the current print job.  
The Automatic setting defaults to a large (letter or A4)  
and small 10 x 15 cm (4 x 6 inch) paper size that  
varies by country/region. When Paper Size and Paper  
Type are both set to Automatic, the HP All-in-One  
selects the best print options for the current print job.  
The other Paper Size settings let you override the  
automatic settings.  
Photo Paper Type  
Lets you select the paper type for the current print job.  
The Automatic setting lets the HP All-in-One detect  
and set the paper type automatically. When Paper  
Size and Paper Type are both set to Automatic, the  
48  
HP Officejet 7200 All-in-One series  
 
Setting  
Description  
HP All-in-One selects the best options for the current  
print job. The other Paper Type settings let you  
override the automatic settings.  
Layout Style  
Lets you select one of three layout styles for the  
current print job.  
The Paper Saver layout fits as many photos on the  
paper as possible, rotating and cropping photos if  
necessary.  
The Album layouts keep the orientation of the original  
photos. Album refers to the orientation of the page,  
not the photos themselves. Some cropping might occur.  
Smart Focus  
Digital Flash  
Lets you enable or disable automatic digital  
sharpening of photos. Smart Focus affects only  
printed photos. It does not change the actual image file  
on the memory card. Smart Focus is enabled by  
default.  
Lets you make dark photos appear lighter. Digital  
Flash affects only printed photos. It does not change  
the appearance of the actual image file on the memory  
card. Digital Flash is turned off by default.  
Set New Defaults  
Lets you save the current photo print options settings  
as the new defaults.  
Change photo print options  
You change each photo print option setting in the same way.  
1. In the Photo area, press Menu repeatedly until the photo print option you want to  
change appears.  
2. Make the change to the setting, and then press OK.  
For information on setting default photo print options, see Set new photo print options  
defaults.  
Set new photo print options defaults  
You can change the photo print options defaults from the control panel.  
1. In the Photo area, press Menu repeatedly until the photo print option you want to  
change appears.  
2. Make changes to any options as needed. When you have finished changing an  
option, press OK.  
The Photo menu reappears when you confirm a new setting for any option.  
3. In the Photo area, press Menu until Set New Default appears, and then press OK.  
4.  
Press to select Yes, and then press OK.  
All the current settings become the new defaults.  
User Guide  
49  
   
Chapter 6  
Print photos directly from a memory card  
You can insert a memory card in your HP All-in-One and use the control panel to print  
photos. For information on printing photos on your HP All-in-One from a PictBridge-  
compatible camera, see Print photos from a PictBridge-compatible digital camera.  
This section contains information on the following topics: printing individual photos,  
creating borderless photos, and deselecting photos.  
Note When printing photos, you should select options for the correct paper  
type and photo enhancement. For more information, see Set photo print  
options. You might also want to use the photo print cartridge for superior print  
quality. For more information, see Use a photo print cartridge.  
You can do more than print your photos if you use the HP Image Zone software. This  
software lets you use photos for iron-on transfers, posters, banners, stickers, and  
other creative projects. For more information, see the onscreen HP Image Zone Help.  
Print individual photos  
You can print photos directly from the control panel without using a proof sheet.  
1. Insert the memory card into the appropriate slot on your HP All-in-One.  
The status light next to the memory card slots lights up.  
2. Load photo paper in the input tray. Make sure you load the correct size of paper  
for the photo size you want to print.  
3.  
Press or to move backward or forward through the file names on the  
memory card. Press and hold or to move rapidly through the file names.  
4. When the file name of the photo you want to print appears on the control panel  
display, press OK. A check mark appears next to the selected file name.  
5. In the Photo area, press Menu to display the Photo menu, and then modify the  
photo print options as desired. The print option settings revert back to the default  
settings after the print job is completed.  
6. In the Photo area, press Print Photos to print the selected photos.  
Create borderless prints  
An exceptional feature of your HP All-in-One is its ability to turn photo files on a  
memory card into professional, borderless prints.  
1. Insert the memory card into the appropriate slot on your HP All-in-One.  
The status light next to the memory card slots lights up.  
2.  
Press or to move backward or forward through the file names on the  
memory card. Press and hold or to move rapidly through the file names.  
3. When the file name of the photo you want to print appears on the control panel  
display, press OK. A check mark appears next to the selected file name.  
4. Load photo paper face down in the back right corner of the input tray and adjust  
the paper guides.  
Tip If the photo paper you are using has perforated tabs, load the photo  
paper so that the tabs are closest to you.  
5. In the Photo area, press Print Photos to print the selected photo files as  
borderless prints.  
50  
HP Officejet 7200 All-in-One series  
         
Deselect photos  
You can deselect photo files from the control panel.  
➔
Do one of the following:  
–
–
Press OK to deselect the currently selected photo file shown in the display.  
Press Cancel to deselect all photo files and return to the idle screen.  
Print photos from a PictBridge-compatible digital camera  
The HP All-in-One supports the PictBridge standard, which lets you connect any  
PictBridge-compatible camera to the camera port and print JPEG photo files  
contained on the memory card in the camera.  
Note Your HP All-in-One only supports JPEG file formats when printing from  
the PictBridge port. For more information about changing the file format on  
your PictBridge-compatible digital camera, see the documentation that came  
with your camera.  
1. Make sure the HP All-in-One is turned on and that the initialization process is  
finished.  
2. Connect your PictBridge-compatible digital camera to the camera port on the  
front of your HP All-in-One using the USB cable supplied with your camera.  
3. Turn on your camera and make sure it is in PictBridge mode.  
Note When the camera is connected correctly, the status light next to the  
memory card slots is illuminated. The status light blinks green when you are  
printing from the camera.  
For more information about printing from a PictBridge-compatible digital  
camera, see the documentation that came with your camera.  
If the camera is not PictBridge-compliant or is not in PictBridge mode, the  
status light blinks amber and an error message appears on your computer  
monitor (if you have the HP All-in-One software installed). Disconnect the  
camera, correct the problem on the camera and reconnect. For more  
information about PictBridge camera port troubleshooting, see the onscreen  
Troubleshooting Help that came with your HP Image Zone software.  
After you successfully connect your PictBridge-compliant camera to the HP All-in-  
One, you can print your photos. Make sure the size of the paper loaded in the HP All-  
in-One matches the setting on your camera. If the paper size setting on your camera  
is set to the default, the HP All-in-One uses the paper that is currently loaded in the  
input tray. For more information about printing from a PictBridge-compatible digital  
camera, see the documentation that came with your camera.  
Tip If your digital camera is an HP model that does not support PictBridge,  
you can still print directly to the HP All-in-One. Connect the camera to the USB  
port on the back of the HP All-in-One instead of to the camera port. This works  
with HP digital cameras only.  
User Guide  
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Chapter 6  
Print the current photo  
You can use the Print Photos button to print the photo file currently shown on the  
control panel display.  
1. Insert the memory card into the appropriate slot on your HP All-in-One.  
2. Navigate to a photo you want to print.  
3. In the Photo area, press Print Photos to print the photo file using the current  
settings.  
Note If your HP All-in-One is connected to a Macintosh computer, an error  
message might display on your computer screen when you remove a memory  
card from the HP All-in-One. You can ignore this error. Click OK to close the  
error message window.  
Print a DPOF file  
The Digital Print Order Format (DPOF) is an industry-standard file that can be created  
by some digital cameras. Camera-selected photos are photos you marked for printing  
with your digital camera. When you select photos with your camera, the camera  
creates a DPOF file that identifies which photos have been tagged for printing. Your  
HP All-in-One can read the DPOF file from the memory card so you do not have to  
reselect the photo files to print.  
Note Not all digital cameras allow you to tag your photos for printing. See  
your digital camera documentation to see if it supports DPOF. Your HP All-in-  
One supports DPOF file format 1.1.  
When you print camera-selected photos, the HP All-in-One print settings do not apply;  
the settings in the DPOF file for photo layout and number of copies override those of  
your HP All-in-One.  
The DPOF file is stored by the digital camera on a memory card and specifies the  
following information:  
●
●
●
●
●
Which photos to print  
The quantity of each photo to print  
Rotation applied to a photo  
Cropping applied to a photo  
Index printing (thumbnails of selected photos)  
To print camera-selected photos  
1. Insert the memory card into the appropriate slot on your HP All-in-One. If there  
are DPOF-tagged photos, the Print DPOF? prompt appears on the control panel  
display.  
2. Do one of the following:  
–
Press OK to print all DPOF-tagged photo files on the memory card. This  
selects Yes and prints the photos using the DPOF settings.  
–
Press and then press OK. This selects No and bypasses DPOF printing.  
52  
HP Officejet 7200 All-in-One series  
       
Use the copy features  
7
The HP All-in-One allows you to produce high-quality color and black-and-white  
copies on a variety of paper types, including transparencies. You can enlarge or  
reduce the size of an original to fit a specific paper size, adjust the darkness and color  
intensity of the copy, and use special features to make high-quality copies of photos,  
including 10 x 15 cm (4 x 6 inch) borderless copies.  
This chapter provides instructions for increasing copy speed, enhancing copy quality,  
setting the number of copies to print, guidelines for choosing the best paper type and  
size for your job, making posters, and making iron-on transfers.  
Tip For the best copy performance on standard copy projects, set the paper  
size to Letter or A4, the paper type to Plain Paper, and the copy quality to Fast.  
For more information on how to set the paper size, see Set the copy paper size.  
For information on how to set the paper type, see Set the copy paper type.  
For information on setting the copy quality, see Increase copy speed or quality.  
You can learn how to perform photo copy projects, such as making borderless copies  
of photos, enlarging and reducing the copies of photos to suit your preference, making  
multiple copies of photos on a page, and making quality enhancements to copies of  
faded photos.  
Make a borderless copy of a photo.  
Copy a photo onto a full-size page.  
Copy a photo several times on one page.  
Enhance light areas of your copy.  
Set the copy paper size  
You can set the paper size on your HP All-in-One. The paper size you select should  
match what is loaded in your input tray. The default paper size setting for copying is  
Automatic, which causes the HP All-in-One to detect the size of paper in the input tray.  
To set the paper size from the control panel  
1. Make sure you have paper loaded in the input tray.  
2. Load your original face down on the right front corner of the glass or face up in  
the document feeder tray.  
If you use the document feeder tray, place the page so that the top of the  
document is inserted first.  
3. In the Copy area, press Menu until Copy Paper Size appears.  
4.  
Press to select the appropriate paper size, and then press OK.  
5. Press Start Copy Black or Start Copy Color.  
User Guide  
53  
     
Chapter 7  
Refer to the following table to determine which paper size to choose based on the  
paper loaded in the input tray.  
Paper type  
Suggested paper size settings  
Letter or A4  
Copier, multi-purpose, or plain papers  
Inkjet papers  
Letter or A4  
Iron-on transfers  
Letterhead  
Letter or A4  
Letter or A4  
Photo papers  
10 x 15 cm or 10 x 15 cm Borderless  
13 x 18 cm or 13 x 18 cm Borderless  
4 x 6 inches or 4 x 6 Borderless  
5 x 7 inches or 5 x 7 Borderless  
Letter or Letter Borderless  
A4 or A4 Borderless  
L-size or L-size Borderless (Japan only)  
Hagaki cards  
Hagaki or Hagaki Borderless (Japan  
only)  
Transparency films  
Letter or A4  
Set the copy paper type  
You can set the paper type on your HP All-in-One. The default paper type setting for  
copying is Automatic, which causes the HP All-in-One to detect the type of paper in  
the input tray.  
If you copy onto special papers, or if you experience poor print quality by using the  
Automatic setting, you can set the paper type manually from the Copy menu.  
1. Make sure you have paper loaded in the input tray.  
2. Load your original face down on the right front corner of the glass or face up in  
the document feeder tray.  
If you use the document feeder tray, place the page so that the top of the  
document is inserted first.  
3. In the Copy area, press Menu until Copy Paper Type appears.  
4.  
Press to select a paper type setting, and then press OK.  
5. Press Start Copy Black or Start Copy Color.  
Refer to the following table to determine which paper type setting to choose based on  
the paper loaded in the input tray.  
Paper type  
Control panel setting  
Plain Paper  
Copier paper or letterhead  
HP Bright White Paper  
Plain Paper  
54  
HP Officejet 7200 All-in-One series  
   
(continued)  
Paper type  
Control panel setting  
Premium Photo  
Premium Photo  
Premium Photo  
Photo Paper  
HP Premium Plus Photo Paper, Glossy  
HP Premium Plus Photo Paper, Matte  
HP Premium Plus 4 x 6 inch Photo Paper  
HP Photo Paper  
HP Everyday Photo Paper  
Everyday Photo  
Everyday Matte  
Other Photo  
HP Everyday Photo Paper, Semi Gloss  
Other photo paper  
HP Iron-On Transfer (for color fabrics)  
HP Iron-On Transfer (for light or white fabrics)  
HP Premium Paper  
Iron-On  
Iron-On Mirrored  
Premium Inkjet  
Premium Inkjet  
Other inkjet paper  
HP Professional Brochure & Flyer Paper (Glossy) Brochure Glossy  
HP Professional Brochure & Flyer Paper (Matte) Brochure Matte  
HP Premium or Premium Plus Inkjet  
Transparency Film  
Transparency  
Other transparency film  
Plain Hagaki (Japan only)  
Glossy Hagaki (Japan only)  
L (Japan only)  
Transparency  
Plain Paper  
Premium Photo  
Premium Photo  
Increase copy speed or quality  
The HP All-in-One provides three options that affect copy speed and quality.  
●
Best produces the highest quality for all paper and eliminates the banding  
(striping) effect that sometimes occurs in solid areas. Best copies more slowly  
than the other quality settings.  
●
●
Normal delivers high-quality output and is the recommended setting for most of  
your copying. Normal copies faster than Best.  
Fast copies faster than the Normal setting. The text is comparable to the quality  
of the Normal setting, but the graphics might be lower quality. The Fast setting  
uses less ink and extends the life of your print cartridges.  
To change the copy quality from the control panel  
1. Make sure you have paper loaded in the input tray.  
User Guide  
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Chapter 7  
2. Load your original face down on the right front corner of the glass or face up in  
the document feeder tray.  
If you use the document feeder tray, place the page so that the top of the  
document is inserted first.  
3. In the Copy area, press Quality to select Best, Normal, or Fast.  
4. Press Start Copy Black or Start Copy Color.  
Select an input tray for copying  
If you have an HP two-sided printing accessory installed, you can specify which input  
tray to use for making copies:  
●
●
You can load all types of supported paper types and sizes, such as photo paper  
or transparencies, in the main input tray.  
You can load small paper such as photo paper or Hagaki cards in the optional  
HP Auto Two-sided Print Accessory with Small Paper Tray or Hagaki Tray with  
Auto Two-sided Print Accessory.  
For example, you could load the optional tray with 10 x 15 cm (4 x 6 inch) photo paper  
and the input tray with full-size paper. Using the optional input tray saves time  
because you don't have to remove and reload paper each time you make copies on  
different sizes and types of paper.  
Note For information on loading paper in an accessory, read and follow the  
instructions that came with the accessory.  
To select an input tray from the control panel  
1. Load paper in the input tray from which you want to make copies.  
2. Load your original face down on the right front corner of the glass or face up in  
the document feeder tray.  
If you use the document feeder tray, place the page so that the top of the  
document is inserted first.  
3. In the Copy area, press Menu until Tray Select appears.  
The Tray Select menu item will appear if an optional paper tray is attached to the  
HP All-in-One.  
4. Press to select the input tray, and then press OK.  
This chooses the input tray and then displays the Copy menu.  
5. Make any needed changes to the settings in the Copy menu.  
6. Press Start Copy Black or Start Copy Color.  
Make multiple copies of the same original  
You can set the number of copies that you want to print by using the Number of  
Copies option in the Copy menu.  
1. Make sure you have paper loaded in the input tray.  
2. Load your original face down on the right front corner of the glass or face up in  
the document feeder tray.  
If you use the document feeder tray, place the page so that the top of the  
document is inserted first.  
3. In the Copy area, press Menu until Number of Copies appears.  
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HP Officejet 7200 All-in-One series  
       
4.  
Press or use the keypad to enter the number of copies, up to the maximum,  
and then press OK.  
(The maximum number of copies varies by model.)  
Tip If you hold down either of the arrow buttons, the number of copies  
changes by increments of five to make it easier to set a large number of  
copies.  
5. Press Start Copy Black or Start Copy Color.  
In the following example, the HP All-in-One makes three copies of the original 10  
x 15 cm (4 x 6 inch) photo.  
Copy a two-page black-and-white document  
You can use the HP All-in-One to copy a single- or multiple-page document in color or  
black and white. In this example, the HP All-in-One is used to copy a two-page black-  
and-white original.  
To copy a two-page document from the control panel  
1. Make sure you have paper loaded in the input tray.  
2. Load your originals face up in the document feeder tray.  
Place the pages so that the top of the document is inserted first.  
3. Press Start Copy Black.  
Make two-sided copies  
You can make two-sided copies from single-sided or double-sided letter- or A4-sized  
originals.  
Note You can make two-sided copies only if your HP All-in-One has an  
HP two-sided printing accessory. The HP two-sided printing accessory is  
standard equipment with some models or can be purchased separately.  
To make two-sided copies from the control panel  
1. Make sure you have paper loaded in the input tray.  
2. Load your letter- or A4-sized originals face up in the document feeder tray.  
Place the pages so that the top of the document is inserted first.  
User Guide  
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Chapter 7  
Note You cannot make two-sided copies from legal-sized originals.  
3. In the Copy area, press Menu until Two-Sided Copy appears.  
4.  
Choose one of the following by pressing to select the desired setting, and then  
press OK.  
–
1 > 1: this option produces a standard single-sided copy from a single-sided  
original.  
–
1 > 2: this option takes two single-sided originals and produces a two-sided  
copy.  
–
–
2 > 1: this option produces single-sided copies of a two-sided original.  
2 > 2: this option produces a two-sided copy from a two-sided original.  
5. Press Start Copy Black or Start Copy Color.  
Note Do not take the paper out of the tray until both sides of the copy are  
complete.  
Make a borderless copy of a photo  
You can use the Fill Entire Page setting to create a borderless copy of a photo. In  
order to achieve a borderless print without changing the proportions of the original, the  
HP All-in-One might crop some of the image around the margins. In most cases, this  
cropping will not be noticeable.  
For the best quality when copying a photo, load photo paper in the input tray and  
change your copy settings for the correct paper type and photo enhancement. You  
might also want to use the photo print cartridge for superior print quality. With the tri-  
color and photo print cartridges installed, you have a six-ink system. See Use a photo  
print cartridge for more information.  
Note In order to make a borderless copy, you must have photo paper (or  
other specialty paper) loaded. If the HP All-in-One detects plain paper in the  
input tray, it will not make a borderless copy. Instead, your copy will have  
borders.  
1. Load 10 x 15 cm (4 x 6 inch) photo paper in the input tray.  
Note If your HP All-in-One has more than one input tray, you might need  
to select the correct input tray. See Select an input tray for copying for  
more information.  
2. Load your original photo face down on the right front corner of the glass.  
Position the photo on the glass so the long edge of the photo is along the front  
edge of the glass.  
3. Press Reduce/Enlarge.  
The Reduce/Enlarge menu appears.  
4.  
Press until Fill Entire Page appears, and then press OK.  
5. Press Start Copy Color.  
The HP All-in-One makes a 10 x 15 cm (4 x 6 inch) borderless copy of your  
original photo, as shown below.  
58  
HP Officejet 7200 All-in-One series  
   
Tip If the output is not borderless, then set the paper size to the  
appropriate Borderless menu selection, set the paper type to Photo  
Paper, set the Photo enhancement, and then try again.  
For more information on setting the paper size, see Set the copy paper size.  
For information on setting the paper type, see Set the copy paper type.  
For information on setting the Photo enhancement, see Enhance light  
areas of your copy.  
Copy a photo onto a full-size page  
You can use the Fill Entire Page setting to enlarge or reduce your original to fill the  
printable area of the paper size loaded in the input tray. In this example, Fill Entire  
Page is used to enlarge a 10 x 15 cm (4 x 6 inch) photo to create a full-size  
borderless copy. When copying a photo, you might want to use the photo print  
cartridge for superior print quality. With the tri-color and photo print cartridges  
installed, you have a six-ink system. See Use a photo print cartridge for more  
information.  
Note In order to achieve a borderless print without changing the proportions  
of the original, the HP All-in-One might crop some of the image around the  
margins. In most cases, this cropping will not be noticeable.  
Note In order to make a borderless copy, you must have photo paper (or  
other specialty paper) loaded. If the HP All-in-One detects plain paper in the  
input tray, it will not make a borderless copy. Instead, your copy will have  
borders.  
Note This feature will not work correctly if the glass and lid backing are not  
clean. For more information, see Clean the HP All-in-One.  
1. Load letter or A4 photo paper in the input tray.  
If your HP All-in-One has more than one input tray, you might need to select the  
correct input tray. See Select an input tray for copying for more information.  
2. Load your original photo face down on the right front corner of the glass.  
Position the photo on the glass so the long edge of the photo is along the front  
edge of the glass.  
3. In the Copy area, press Reduce/Enlarge until Fill Entire Page appears.  
4. Press Start Copy Color.  
User Guide  
59  
   
Chapter 7  
Tip If the output is not borderless, then set the paper size to Letter  
Borderless or A4 Borderless, set the paper type to Photo Paper, set the  
Photo enhancement, and then try again.  
For more information on setting the paper size, see Set the copy paper size.  
For information on setting the paper type, see Set the copy paper type.  
For information on setting the Photo enhancement, see Enhance light  
areas of your copy.  
Copy a photo several times on one page  
You can print multiple copies of an original on one page by selecting an image size  
from the Reduce/Enlarge menu.  
After you select one of the available sizes, you might be prompted whether you want  
to print multiple copies of the photo to fill the paper you have loaded in the input tray.  
To copy a photo several times on one page from the control panel  
1. Make sure you have paper loaded in the input tray.  
Tip For the best quality when copying a photo, load photo paper in the  
input tray.  
2. Load your original photo face down on the right front corner of the glass.  
Position the photo on the glass so the long edge of the photo is along the front  
edge of the glass.  
3. In the Copy area, press Reduce/Enlarge until Image Sizes appears.  
4.  
Press to select the size in which you want to copy the photo, and then press OK.  
Depending on the image size you select, the Many on Page prompt might  
appear to determine whether you want to print multiple copies of the photo to fill  
the paper in the input tray, or just one copy.  
Some larger sizes do not prompt you for a number of images. In this case, only  
one image is copied to the page.  
5.  
If the Many on Page prompt appears, press to select Yes or No, and then  
press OK.  
6. Press Start Copy Color.  
60  
HP Officejet 7200 All-in-One series  
   
Resize an original to fit onto letter or A4 paper  
If the image or text on your original fills the entire sheet with no margins, use Fit to  
Page or Full Page 91% to reduce your original and prevent unwanted cropping of the  
text or images at the edges of the sheet.  
Tip You can also enlarge a small photo to fit within the printable area of a full-  
size page. In order to do this without changing the proportions of the original or  
cropping the edges, the HP All-in-One might leave an uneven amount of white  
space around the edges of the paper.  
1. Make sure you have paper loaded in the input tray.  
2. Load your original face down on the right front corner of the glass or face up in  
the document feeder tray.  
If you use the document feeder tray, place the page so that the top of the  
document is inserted first.  
Note If you are using the Fit to Page setting, you must load your original  
on the glass.  
3. In the Copy area, press Reduce/Enlarge.  
4.  
Choose one of the following by pressing to select the desired setting, and then  
press OK.  
–
Full Page 91%: use this setting if you have loaded your original in the  
document feeder tray.  
–
Fit to Page: use this setting if you have loaded your original face down on  
the right front corner of the glass.  
5. Press Start Copy Black or Start Copy Color.  
Resize an original using custom settings  
You can use your own custom settings to reduce or enlarge a copy of an original.  
1. Make sure you have paper loaded in the input tray.  
2. Load your original face down on the right front corner of the glass or face up in  
the document feeder tray.  
If you use the document feeder tray, place the page so that the top of the  
document is inserted first.  
3. In the Copy area, press Reduce/Enlarge until Custom 100% appears, and then  
press OK.  
4.  
Press or , or use the keypad to enter a percentage to reduce or enlarge the  
copy, and then press OK.  
(The minimum and maximum percentage to resize a copy varies by model.)  
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Chapter 7  
Tip If you hold down either of the arrow buttons, the reduce/enlarge  
percentage changes by increments of five.  
5. Press Start Copy Black or Start Copy Color.  
Copy a legal-size document onto letter paper  
You can use the Legal > Ltr 72% setting to reduce a copy of a legal-size document to  
a size that fits onto letter paper.  
Note The percentage in the example, Legal > Ltr 72%, might not match the  
percentage that appears in the control panel display.  
To copy a legal-size document onto letter paper from the control panel  
1. Make sure you have paper loaded in the input tray.  
2. Load your original face up in the document feeder tray.  
Place the page in the document feeder tray so that the top of the document is  
inserted first.  
3. In the Copy area, press Reduce/Enlarge until Legal > Ltr 72% appears.  
4. Press Start Copy Black or Start Copy Color.  
The HP All-in-One reduces the size of your original to fit within the printable area  
of the letter paper, as shown below.  
Copy a faded original  
You can use the Lighter/Darker option to adjust the lightness and darkness of the  
copies you make. You can also adjust the color intensity to make colors on your copy  
more vivid or more subtle.  
1. Make sure you have paper loaded in the input tray.  
2. Load your original face down on the right front corner of the glass or face up in  
the document feeder tray.  
If you use the document feeder tray, place the page so that the top of the  
document is inserted first.  
3. In the Copy area, press Menu until Lighter/Darker appears.  
4.  
Press to darken the copy, and then press OK.  
Note You can also press to lighten the copy.  
5. In the Copy area, press Menu until Color Intensity appears.  
6.  
Press to make the image more vivid, and then press OK.  
62  
HP Officejet 7200 All-in-One series  
       
Note You can also press to make the image more pale.  
7. Press Start Copy Black or Start Copy Color.  
Copy a document that has been faxed several times  
You can use the Enhancements feature to adjust the quality of text documents by  
sharpening edges of black text or adjust photographs by enhancing light colors that  
might otherwise appear white.  
The Mixed enhancement is the default option. Use the Mixed enhancement to  
sharpen edges of most originals.  
To copy a blurred document from the control panel  
1. Make sure you have paper loaded in the input tray.  
2. Load your original face down on the right front corner of the glass or face up in  
the document feeder tray.  
If you use the document feeder tray, place the page so that the top of the  
document is inserted first.  
3. In the Copy area, press Menu until Enhancements appears.  
4.  
Press to select the Text enhancement setting, and then press OK.  
5. Press Start Copy Black or Start Copy Color.  
Tip If any of the following occur, turn off Text enhancement by selecting  
Photo or None:  
●
●
●
●
Stray dots of color surround some text on your copies  
Large, black typefaces look splotchy (not smooth)  
Thin, colored objects or lines contain black sections  
Horizontal grainy or white bands appear in light- to medium-gray areas  
Enhance light areas of your copy  
You can use Photo enhancements to enhance light colors that might otherwise  
appear white. You can also use Photo enhancements to eliminate or reduce any of  
the following that might occur when copying with Text enhancements:  
●
●
●
●
Stray dots of color surround some text on your copies  
Large, black typefaces look splotchy (not smooth)  
Thin, colored objects or lines contain black sections  
Horizontal grainy or white bands appear in light- to medium-gray areas  
To copy an overexposed photo from the control panel  
1. Make sure you have paper loaded in the input tray.  
User Guide  
63  
       
Chapter 7  
Tip For the best quality when copying a photo, load photo paper in the  
input tray.  
2. Load your original photo face down on the right front corner of the glass.  
Position the photo on the glass so the long edge of the photo is along the front  
edge of the glass.  
3. In the Copy area, press Menu until Enhancements appears.  
4.  
Press to select the Photo enhancement setting, and then press OK.  
5. Press Start Copy Color.  
Make a poster  
You can use the Poster feature to create an enlarged copy of your original in sections  
and assemble them into a poster.  
1. Make sure you have paper loaded in the input tray.  
Tip If you are copying a photo into a poster, use full-size photo paper to  
achieve the highest quality copy.  
2. Load your original face down on the right front corner of the glass.  
If you are copying a photo, position the photo on the glass so the long edge of the  
photo is along the front edge of the glass.  
3. In the Copy area, press Reduce/Enlarge until Poster appears, and then press OK.  
4. Press to select a page width for the poster.  
The default poster size is two pages wide.  
5. Press Start Copy Black or Start Copy Color.  
After you select the poster width, the HP All-in-One adjusts the length  
automatically to maintain the proportions of the original.  
Tip If the original cannot be enlarged to the selected poster size because  
it exceeds the maximum zoom percentage, an error message appears  
that tells you to try a smaller width. Select a smaller poster size and make  
the copy again.  
6. After the poster has printed, trim the edges of the sheets and tape the sheets  
together.  
64  
HP Officejet 7200 All-in-One series  
   
Prepare a color iron-on transfer  
You can copy an image or text onto an iron-on transfer, then iron it onto a T-shirt,  
pillow cover, place mat, or other piece of fabric.  
Tip Practice applying an iron-on transfer on an old garment first.  
1. Load the iron-on transfer paper in the input tray.  
2. Load your original face down on the right front corner of the glass.  
If you are copying a photo, position the photo on the glass so the long edge of the  
photo is along the front edge of the glass.  
3. In the Copy area, press Menu until Copy Paper Type appears.  
4.  
Press to select Iron-On or Iron-On Mirrored, and then press OK.  
–
Select Iron-On as the paper type if you are using HP Iron-On Transfers for  
color fabrics. If you are using HP Iron-On Transfers for color fabrics the  
image does not need to be reversed to appear properly on the fabric.  
Select Iron-On Mirrored if you are using HP Iron-On Transfers for light or  
white fabrics. The HP All-in-One automatically copies a mirror image of your  
original so that it will appear properly when you iron it onto light or white fabric.  
–
5. Press Start Copy Black or Start Copy Color.  
Change default copy settings  
When you change copy settings from the control panel, the settings apply only to the  
current copy job. To apply copy settings to all future copy jobs, you can save the  
settings as defaults.  
When you change copy settings from the control panel or the HP Director, the  
settings apply only to the current copy job. To apply copy settings to all future copy  
jobs, you can save the settings as defaults.  
1.  
User Guide  
65  
       
Chapter 7  
Make sure you have paper loaded in the input tray.  
2. Load your original face down on the right front corner of the glass or face up in  
the document feeder tray.  
If you use the document feeder tray, place the page so that the top of the  
document is inserted first.  
3. In the Copy area, press Menu and make any needed changes to the copy settings.  
4. In the Copy area, press Menu until Set New Defaults appears.  
5.  
Press to select Yes.  
6. Press OK to accept the settings as the new default settings.  
7. Press Start Copy Black or Start Copy Color.  
The settings you specify here are only saved on the HP All-in-One. They do not adjust  
the settings in the software. You can save your most frequently used settings by using  
the HP Image Zone software that came with your HP All-in-One. For more  
information, see the onscreen HP Image Zone Help.  
Stop copying  
➔
To stop copying, press Cancel on the control panel.  
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HP Officejet 7200 All-in-One series  
   
Use the scan features  
8
Scanning is the process of converting text and pictures into an electronic format for  
your computer. You can scan just about anything: photos, magazine articles, and text  
documents as long as you are careful not to scratch the glass on your HP All-in-One.  
Scanning to a memory card makes your scanned images even more portable.  
You can use the scanning features of your HP All-in-One to do the following:  
●
●
Scan text from an article into your word processor and quote it in a report.  
Print business cards and brochures by scanning a logo and using it in your  
publishing software.  
●
Send photos to friends and relatives by scanning your favorite prints and  
including them in e-mail messages.  
●
●
Create a photographic inventory of your house or office.  
Archive treasured photos in an electronic scrapbook.  
Note Scanning text (also known as optical character recognition or OCR) lets  
you bring the content of magazine articles, books, and other printed matter into  
your favorite word processor (and many other programs) as fully editable text.  
Learning to do OCR right is important if you want to obtain the best results. Do  
not expect scanned text documents to be letter-perfect the first time you use  
your OCR software. Using OCR software is an art that takes time and practice  
to master. For more information about scanning documents, especially  
documents containing both text and graphics, see the documentation that  
came with your OCR software.  
To use the scan features, your HP All-in-One and computer must be connected and  
turned on. The HP All-in-One software must also be installed and running on your  
computer prior to scanning. To verify that the HP All-in-One software is running on a  
Windows PC, look for the HP All-in-One icon in the system tray at the lower right side  
of the screen, near the time. On a Macintosh, the HP All-in-One software is always  
running.  
Note If you close the Hewlett-Packard Digital Imaging Monitor icon in the  
Windows system tray, it can cause your HP All-in-One to lose some of its scan  
functionality and result in the No Connection error message. If this happens,  
you can restore full functionality by restarting your computer or by starting the  
HP Image Zone software.  
For information about how to scan from the computer, and how to adjust, resize,  
rotate, crop, and sharpen your scans, see the onscreen HP Image Zone Help that  
came with your software.  
This chapter contains information on scanning to an application, to an HP Instant  
Share destination, and to a memory card. It also contains information about scanning  
from the HP Director, and adjusting the preview image.  
Scan to an application  
You can scan originals placed on the glass directly from the control panel.  
User Guide  
67  
     
Chapter 8  
Note The menus shown in this section might vary in content depending on  
the operating system on your computer, and which applications you set up as  
scan destinations in the HP Image Zone software.  
Scan an original (USB-connected)  
Follow these steps if your HP All-in-One is directly connected to a computer through a  
USB cable.  
1. Load the original face down on the right front corner of the glass.  
2. In the Scan area, press Scan To.  
The Scan To menu appears, listing destinations, including applications, for  
anything you scan. The default destination is the one you selected the last time  
you used this menu. The Scan To menu can be configured. You can designate  
which applications and other destinations appear on the Scan To menu by using  
the HP Image Zone software on your computer.  
3. To select an application to receive the scan, press until the destination you  
want displays on the control panel display, and then press Start Scan.  
A preview image of the scan appears in the HP Scan window on the computer,  
where you can make changes to the preview before the final scan. Changes  
made to the preview image are not saved to the original image file.  
For more information about editing a preview image, see the onscreen HP Image  
Zone Help that came with your software.  
4. Make any edits to the preview image in the HP Scan window. When you have  
finished, click Accept.  
The HP All-in-One sends the scan to the selected application. For example, if you  
chose the HP Image Zone software, it automatically opens and displays the  
image.  
Scan an original (network-connected)  
Follow these steps if your HP All-in-One is connected to one or more computers over  
a network.  
1. Load the original face down on the right front corner of the glass.  
2. In the Scan area, press Scan To.  
The Scan To menu appears, listing various options.  
3.  
4.  
Press to highlight Select Computer, and then press OK.  
The Select Computer menu appears, listing computers connected to the HP All-  
in-One.  
Note The Select Computer menu might list computers with a USB  
connection in addition to those connected through the network.  
To select the default computer, press OK. To select another computer, press  
to highlight your selection and then press OK. To send the scan to an application  
on your computer, choose your computer in the menu.  
The Scan To menu appears, listing destinations, including applications, for  
anything you scan. The default destination is whichever one you selected the last  
time you used this menu. You designate which destinations appear on the Scan  
To menu by using the HP Image Zone software on your computer. For more  
information, see the onscreen HP Image Zone Help that came with your software.  
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HP Officejet 7200 All-in-One series  
       
5.  
To select an application to receive the scan, press to highlight it and then press  
OK or Start Scan.  
If you chose the HP Image Zone software, a preview image of the scan appears  
in the HP Scan window on the computer, where you can edit it.  
6. Make any desired edits to the preview image in the HP Scan window. When you  
finish, click Accept.  
The HP All-in-One sends the scan to the selected application. For example, if you  
chose the HP Image Zone software, it automatically opens and displays the  
image.  
Send a scan to an HP Instant Share destination  
HP Instant Share lets you share your photos with family and friends through e-mail  
messages, online photo albums, and high-quality prints.  
Note Not all countries/regions can order printed photos online.  
This section contains information on sharing a scanned image from a USB-connected  
device and a network-connected device.  
Share a scanned image with friends and relatives (USB-connected device)  
Share a scanned image by pressing Scan To on the control panel. To use the Scan  
To button, place an image face down on the glass, select a destination to which you  
want to send the image, and start the scan.  
Note If you previously set up HP Instant Share on a network, you will not be  
able to use HP Instant Share on a USB-connected device.  
1. Load your original face down on the right front corner of the glass or (if you are  
using the document feeder tray) in the document tray.  
2. In the Scan area, press Scan To.  
The Scan To menu appears on the control panel display.  
3.  
Use the arrow to highlight HP Instant Share.  
4. Press OK to select the destination and scan the image.  
The image is scanned and uploaded to your computer.  
For Windows users, the HP Image Zone software opens on your computer. The  
HP Instant Share tab appears. A thumbnail of the scanned image appears in the  
Selection Tray. For more information on the HP Image Zone software, see the  
onscreen HP Image Zone Help that came with the software.  
For Macintosh users, the HP Instant Share client application software opens on  
your computer. A thumbnail of the scanned image appears in the HP Instant  
Share window.  
Note If you are using a version of the Macintosh OS earlier than OS X  
v10.2 (including OS 9), the scanned image is uploaded to the HP Gallery  
on your Macintosh. Click E-mail. Send the image as an e-mail attachment  
by following the prompts on your computer screen.  
Follow the prompts on your computer for sharing the scan with others using  
HP Instant Share.  
User Guide  
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Chapter 8  
Share a scanned image with friends and relatives (network-connected)  
Share a scanned image by pressing Scan To on the control panel. To use the Scan  
To button, place an image face down on the glass, select a destination to which you  
want to send the image, and start the scan.  
Before you can share a scanned image on a network-connected HP All-in-One, you  
must first have the HP Image Zone software installed on your computer. For more  
information on installing the HP Image Zone software on your computer, see the  
Setup Guide that came with your HP All-in-One.  
1. Load your original face down on the right front corner of the glass or (if you are  
using the document feeder tray) in the document tray.  
2. In the Scan area, press Scan To.  
The Scan To menu appears on the control panel display.  
3.  
4.  
Press to highlight Select Computer, and then press OK.  
The Select Computer menu appears on the control panel display.  
Press to highlight the computer to where you want to send the scan, and then  
press OK.  
The Scan To Application menu appears.  
5.  
Press to highlight HP Instant Share, and then press OK.  
6. The image is scanned and sent to the computer you selected.  
Send a scan to a memory card  
You can send a scanned image as a JPEG image to the memory card that is currently  
inserted in one of the memory card slots on the HP All-in-One. This enables you to  
use the memory card features to generate borderless prints and album pages from  
the scanned image. It also enables you to access the scanned image from other  
devices that support the memory card.  
Send a scan to a memory card loaded in your HP All-in-One (USB-connected)  
You can send the scanned image as a JPEG image to a memory card. This section  
describes the process when your HP All-in-One is directly connected to your computer  
through a USB cable. Make sure you have a memory card inserted in the HP All-in-  
One.  
1. Load the original face down on the right front corner of the glass.  
2. In the Scan area, press Scan To until Memory Card displays on the control  
panel display.  
3. Press OK.  
The HP All-in-One scans the image and saves the file to the memory card in the  
JPEG format.  
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HP Officejet 7200 All-in-One series  
         
Send a scan to a memory card loaded in your HP All-in-One (network-connected)  
You can send a scanned image as a JPEG image to a memory card. This section  
describes the process when your HP All-in-One is connected to a network.  
1. Load the original face down on the right front corner of the glass.  
2. In the Scan area, press Scan To until Memory Card displays on the control  
panel display.  
3. Press OK.  
The HP All-in-One scans the image and saves the file to the memory card in the  
JPEG format.  
Stop scanning  
➔
To stop scanning, press Cancel on the control panel, or in the HP Image Zone  
software, click Cancel.  
User Guide  
71  
   
Print from your computer  
9
The HP All-in-One can be used with any software application that allows printing. The  
instructions vary slightly depending on whether you are printing from a Windows PC  
or a Macintosh. Make sure you follow the instructions for your operating system in this  
chapter.  
In addition to the printing capabilities described in this chapter, you can print special  
print jobs such as borderless prints, newsletters, and banners; print images directly  
from a memory card or from a digital camera that supports PictBridge; and use  
scanned images in printing projects in the HP Image Zone.  
●
For more information on printing from a memory card or digital camera, see Use  
a memory card or PictBridge camera.  
●
For more information on performing special print jobs or printing images in the  
HP Image Zone, see the onscreen HP Image Zone Help.  
Print from a software application  
Most print settings are automatically handled by the software application you are  
printing from or by HP ColorSmart technology. You need to change the settings  
manually only when you change print quality, print on specific types of paper or  
transparency film, or use special features.  
To print from the software application you used to create your document  
(Windows users)  
1. Make sure you have paper loaded in the input tray.  
2. On the File menu in your software application, click Print.  
3. Select the HP All-in-One as the printer.  
4. If you need to change settings, click the button that opens the Properties dialog  
box.  
Depending on your software application, this button might be called Preferences,  
Properties, Options, Printer Setup, or Printer.  
5. Select the appropriate options for your print job by using the features available in  
the Paper/Quality, Finishing, Effects, Basics, and Color tabs.  
Tip You can easily select the appropriate options for your print job by  
choosing one of the predefined print tasks on the Printing Shortcuts tab.  
Click a type of print task in the What do you want to do? list. The default  
settings for that type of print task are set, and summarized on the Printing  
Shortcuts tab. If necessary, you can adjust the settings here, or you can  
make your changes on the other tabs in the Properties dialog box.  
6. Click OK to close the Properties dialog box.  
7. Click Print or OK to begin printing.  
To print from the software application you used to create your document  
(Macintosh users)  
1. Make sure you have paper loaded in the input tray.  
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HP Officejet 7200 All-in-One series  
       
2. Select the HP All-in-One in the Chooser (OS 9), Print Center (OS 10.2 or  
earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing.  
3. From the File menu in your software application, choose Page Setup.  
The Page Setup dialog box appears, allowing you to specify the paper size,  
orientation, and scaling.  
4. Specify the page attributes:  
–
–
–
Choose the paper size.  
Select the orientation.  
Enter the scaling percentage.  
Note For OS 9, the Page Setup dialog box also includes options to print  
a mirrored (or reversed) version of the image, and to adjust the page  
margins for two-sided printing.  
5. Click OK.  
6. From the File menu in your software application, choose Print.  
The Print dialog box appears. If you are using OS 9, the General panel opens. If  
you are using OS X, the Copies & Pages panel opens.  
7. Change the print settings for each option in the pop-up menu, as appropriate for  
your project.  
8. Click Print to begin printing.  
Change the print settings  
You can customize the print settings of the HP All-in-One to handle nearly any print  
task.  
Windows users  
Before you change print settings, you should decide if you want to change the settings  
for the current print job only, or if you want to make the settings the defaults for all  
future print jobs. How you display print settings depends on whether or not you want  
to apply the change to all future print jobs or just to the current print job.  
To change the print settings for all future jobs  
1. In the HP Director, click Settings, point to Print Settings, and then click Print  
Settings.  
2. Make changes to the print settings, and click OK.  
To change the print settings for the current job  
1. On the File menu in your software application, click Print.  
2. Make sure the HP All-in-One is the selected printer.  
3. Click the button that opens the Properties dialog box.  
Depending on your software application, this button might be called Preferences,  
Properties, Options, Printer Setup, or Printer.  
4. Make changes to the print settings, and click OK.  
5. Click Print or OK in the Print dialog box to print the job.  
User Guide  
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Chapter 9  
Macintosh users  
Use the Page Setup and Print dialog boxes to change the settings for your print job.  
Which dialog box you use depends on which setting you want to change.  
To change the paper size, orientation, or scaling percentage  
1. Select the HP All-in-One in the Chooser (OS 9), Print Center (OS 10.2 or  
earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing.  
2. From the File menu in your software application, choose Page Setup.  
3. Make changes to the paper size, orientation, and scaling percentage settings,  
and click OK.  
To change all other print settings  
1. Select the HP All-in-One in the Chooser (OS 9), Print Center (OS 10.2 or  
earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing.  
2. From the File menu in your software application, choose Print.  
3. Make changes to the print settings, and click Print to print the job.  
Stop a print job  
Although you can stop a print job from either the HP All-in-One or the computer, we  
recommend you stop it from the HP All-in-One for best results.  
To stop a print job from the HP All-in-One  
➔
Press Cancel on the control panel. Look for the Print Cancelled message on the  
control panel display. If the message does not appear, press Cancel again.  
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HP Officejet 7200 All-in-One series  
       
10 Fax setup  
After completing all steps in the Setup Guide, use the instructions in this chapter to  
complete your fax setup. Please keep your Setup Guide for later use.  
In this chapter, you will learn how to set up your HP All-in-One so that faxing works  
successfully with equipment and services you might already have on the same phone  
line as your HP All-in-One.  
Tip You can also use the Fax Setup Wizard (Windows) or Setup Assistant  
(Macintosh) to help you quickly set up some important fax settings such as the  
answer mode and fax header information. You can access the Fax Setup  
Wizard (Windows) or Setup Assistant (Macintosh) through the HP Image  
Zone software. For information on accessing the HP Image Zone software,  
see Use the HP Image Zone to do more with your HP All-in-One. After you run  
the Fax Setup Wizard (Windows) or Setup Assistant (Macintosh), follow the  
procedures in this chapter to complete your fax setup.  
Before you begin setting up your HP All-in-One for faxing, determine which kind of  
phone system your country/region uses. The instructions for setting up your HP All-in-  
One for faxing differ depending whether you have a serial or parallel phone system.  
●
If the connector type on your shared telephone equipment (modems, phones, and  
answering machines) does not allow a physical connection to the "2-EXT" port on  
your HP All-in-One and instead must be connected at the telephone wall jack,  
you probably have a serial-type telephone system. Check the table below to  
make sure that your country/region does not appear in this list. If you are unsure  
which kind of telephone system you have (serial or parallel), check with your  
telephone company. This type of phone system uses a 4-wire phone cord to  
connect the HP All-in-One to the telephone wall jack.  
●
If your country/region is listed in the table, you probably have a parallel-type  
telephone system. This type of phone system uses a 2-wire phone cord to  
connect the HP All-in-One to the telephone wall jack.  
User Guide  
75  
   
Chapter 10  
Argentina  
Canada  
Colombia  
Indonesia  
Korea  
Australia  
Chile  
Brazil  
China  
Greece  
Ireland  
India  
Japan  
Latin America  
Philippines  
Russia  
Malaysia  
Poland  
Saudi Arabia  
Taiwan  
Venezuela  
Mexico  
Portugal  
Singapore  
Thailand  
Vietnam  
Spain  
USA  
Tip You can also check the end of the phone cord that came in the box with  
your HP All-in-One. If the phone cord appears to have two wires, you have a 2-  
wire phone cord. If the phone cord has four wires, you have a 4-wire phone  
cord. The graphic below shows the differences between the phone cords.  
Choose the right fax setup for your home or office  
To fax successfully, you need to know what types of equipment and services (if any)  
share the same phone line with your HP All-in-One. This is important because you  
might need to connect some of your existing office equipment directly to your HP All-  
in-One, and you might also need to change some fax settings before you can fax  
successfully.  
To determine the best way to set up the HP All-in-One in your home or office, first  
read through the questions in this section and record your answers. Next, refer to the  
table in the following section and choose the recommended setup case based on your  
answers.  
Make sure to read and answer the following questions in the order they are presented.  
1. Do you have a digital subscriber line (DSL) service through your telephone  
company?  
❑
❑
Yes, I have DSL.  
No.  
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HP Officejet 7200 All-in-One series  
   
If you answered Yes, proceed directly to Case B: Set up your HP All-in-One with  
DSL. You do not need to continue answering questions.  
If you answered No, please continue answering questions.  
2. Do you have a private branch exchange (PBX) phone system or an integrated  
services digital network (ISDN) system?  
If you answered Yes, proceed directly to Case C: Set up your HP All-in-One with  
a PBX phone system or an ISDN line. You do not need to continue answering  
questions.  
If you answered No, please continue answering questions.  
3. Do you subscribe to a distinctive ring service through your telephone company  
that provides multiple phone numbers with different ring patterns?  
❑
❑
Yes, I have distinctive ring.  
No.  
If you answered Yes, proceed directly to Case D: Fax with a distinctive ring  
service on the same line. You do not need to continue answering questions.  
If you answered No, please continue answering questions.  
Are you unsure if you have distinctive ring? Many phone companies offer a  
distinctive ring feature that allows you to have several phone numbers on one  
phone line.  
When you subscribe to this service, each phone number will have a different ring  
pattern. For example, you can have single, double, and triple rings for the  
different numbers. You might assign one phone number with a single ring to your  
voice calls, and another phone number with double rings to your fax calls. This  
allows you to tell the difference between voice and fax calls when the phone rings.  
4. Do you receive voice calls at the same phone number you will use for fax calls on  
your HP All-in-One?  
❑
❑
Yes, I receive voice calls.  
No.  
Please continue answering questions.  
5. Do you have a computer modem on the same phone line as your HP All-in-One?  
❑
❑
Yes, I have a computer modem.  
No.  
If you answer Yes to any of the following questions, you are using a computer  
modem:  
–
–
–
Do you send and receive faxes directly to and from your computer software  
programs through a dial-up connection?  
Do you send and receive e-mail messages on your computer through a dial-  
up connection?  
Do you access the Internet from your computer through a dial-up connection?  
Please continue answering questions.  
User Guide  
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Chapter 10  
6. Do you have an answering machine that answers voice calls at the same phone  
number you will use for fax calls on your HP All-in-One?  
❑
❑
Yes, I have an answering machine.  
No.  
Please continue answering questions.  
7. Do you subscribe to a voice mail service through your telephone company at the  
same phone number you will use for fax calls on your HP All-in-One?  
❑
❑
Yes, I have a voice mail service.  
No.  
After you have completed answering the questions, proceed to the next section to  
select your fax setup case.  
Select your fax setup case  
Now that you have answered all of the questions about the equipment and services  
that share the phone line with your HP All-in-One, you are ready to choose the best  
setup case for your home or office.  
From the first column in the following table, choose the combination of equipment and  
services applicable to your home or office setting. Then look up the appropriate setup  
case in the second or third column based on your phone system. Step-by-step  
instructions are included for each case later in this chapter.  
If you have answered all of the questions in the previous section and have none of the  
described equipment or services, choose "None" from the first column in the table.  
Note If your home or office setup is not described in this chapter, set up the  
HP All-in-One as you would a regular analog phone. Make sure you use the  
phone cord supplied in the box to connect one end to your telephone wall jack  
and the other end to the port labeled "1-LINE" on the back of your HP All-in-  
One. If you use another phone cord, you might experience problems sending  
and receiving faxes.  
Other equipment/services  
sharing your fax line  
Recommended fax setup  
for parallel-type phone  
systems  
Recommended fax setup  
for serial-type phone  
systems  
None  
Case A: Separate fax line (no Case A: Separate fax line  
voice calls received)  
(no voice calls received)  
(You answered No to all  
questions.)  
DSL service  
Case B: Set up your HP All-  
in-One with DSL  
Case B: Set up your HP All-  
in-One with DSL  
(You answered Yes to question  
1 only.)  
PBX or ISDN system  
Case C: Set up your HP All-  
in-One with a PBX phone  
system or an ISDN line  
Case C: Set up your HP All-  
in-One with a PBX phone  
system or an ISDN line  
You answered Yes to question  
2 only.)  
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HP Officejet 7200 All-in-One series  
 
(continued)  
Other equipment/services  
sharing your fax line  
Recommended fax setup  
for parallel-type phone  
systems  
Recommended fax setup  
for serial-type phone  
systems  
Distinctive ring service  
Case D: Fax with a distinctive Case D: Fax with a  
ring service on the same line  
distinctive ring service on  
the same line  
(You answered Yes to question  
3 only.)  
Voice calls  
Case E: Shared voice/fax line Case E: Shared voice/fax  
line  
(You answered Yes to question  
4 only.)  
Voice calls and voice mail  
service  
Case F: Shared voice/fax line Case F: Shared voice/fax  
with voice mail  
line with voice mail  
(You answered Yes to  
questions 4 and 7 only.)  
Computer modem  
Case G: Fax line shared with Not applicable.  
computer modem (no voice  
calls received)  
(You answered Yes to question  
5 only.)  
Voice calls and computer  
modem  
Case H: Shared voice/fax  
line with computer modem  
Not applicable.  
(You answered Yes to  
questions 4 and 5 only.)  
Voice calls and answering  
machine  
Case I: Shared voice/fax line  
with answering machine  
Not applicable.  
(You answered Yes to  
questions 4 and 6 only.)  
Voice calls, computer modem,  
and answering machine  
Case J: Shared voice/fax line Not applicable.  
with computer modem and  
answering machine  
(You answered Yes to  
questions 4, 5, and 6 only.)  
Voice calls, computer modem,  
and voice mail service  
Case K: Shared voice/fax line Not applicable.  
with computer modem and  
voice mail  
(You answered Yes to  
questions 4, 5, and 7 only.)  
User Guide  
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Chapter 10  
Case A: Separate fax line (no voice calls received)  
If you have a separate phone line on which you receive no voice calls, and you have  
no other equipment connected on this phone line, set up your HP All-in-One as  
described in this section.  
Back view of the HP All-in-One  
1
2
Telephone wall jack  
Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port  
To set up your HP All-in-One with a separate fax line  
1. Using the phone cord supplied in the box with your HP All-in-One, connect one  
end to your telephone wall jack, then connect the other end to the port labeled "1-  
LINE" on the back of your HP All-in-One.  
Caution If you do not use the supplied cord to connect from the  
telephone wall jack to your HP All-in-One, you might not be able to fax  
successfully. This special phone cord is different from the phone cords  
you might already have in your home or office. If the supplied phone cord  
is too short, see The phone cord that came with my HP All-in-One is not  
long enough for information on extending it.  
2. Set up the HP All-in-One to answer incoming calls automatically. Press the Auto  
Answer button until the light is on.  
3. (Optional) Change the Rings to Answer setting to one ring or two rings.  
For information on changing this setting, see Set the number of rings before  
answering.  
4. Run a fax test. For information, see Test your fax setup.  
When the phone rings, your HP All-in-One will answer automatically after the number  
of rings you set in the Rings to Answer setting. Then it will begin emitting fax  
reception tones to the sending fax machine and receive the fax.  
Case B: Set up your HP All-in-One with DSL  
If you have a DSL service through your telephone company, use the instructions in  
this section to connect a DSL filter between the telephone wall jack and your HP All-in-  
One. The DSL filter removes the digital signal that can interfere with your HP All-in-  
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HP Officejet 7200 All-in-One series  
       
One from communicating properly with the phone line. (DSL might be called ADSL in  
your country/region.)  
Caution If you have a DSL line and you do not connect the DSL filter, you will  
not be able to send and receive faxes with your HP All-in-One.  
Back view of the HP All-in-One  
1
2
3
Telephone wall jack  
DSL filter and cord supplied by your DSL provider  
Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port  
To set up your HP All-in-One with DSL  
1. Obtain a DSL filter from your DSL provider.  
2. Using the phone cord supplied in the box with your HP All-in-One, connect one  
end to the open port on the DSL filter, then connect the other end to the port  
labeled "1-LINE" on the back of your HP All-in-One.  
Caution If you do not use the supplied cord to connect from the  
telephone wall jack to your HP All-in-One, you might not be able to fax  
successfully. This special phone cord is different from the phone cords  
you might already have in your home or office.  
3. Connect the DSL filter cord to the telephone wall jack.  
4. Run a fax test. For information, see Test your fax setup.  
Case C: Set up your HP All-in-One with a PBX phone  
system or an ISDN line  
If you are using either a PBX phone system or an ISDN converter/terminal adapter,  
make sure you do the following:  
●
If you are using either a PBX or an ISDN converter/terminal adaptor, connect the  
HP All-in-One to the port that is designated for fax and phone use. Also, make  
sure that the terminal adapter is set to the correct switch type for your country/  
region, if possible.  
Note Some ISDN systems allow you to configure the ports for specific  
phone equipment. For example, you might have assigned one port for  
telephone and Group 3 fax and another port for multiple purposes. If you  
have problems when connected to the fax/phone port of your ISDN  
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converter, try using the port designated for multiple purposes; it might be  
labeled "multi-combi" or something similar.  
●
If you are using a PBX phone system, set the call waiting tone to "off."  
Caution Many digital PBX systems include a call-waiting tone that is  
factory-set to "on." The call waiting tone will interfere with any fax  
transmission, and you will not be able to send or receive faxes with your  
HP All-in-One. Refer to the documentation that came with your PBX  
phone system for instructions on how to turn off the call-waiting tone.  
●
●
If you are using a PBX phone system, dial the number for an outside line before  
dialing the fax number.  
Make sure you use the supplied cord to connect from the telephone wall jack to  
your HP All-in-One, you might not be able to fax successfully. This special phone  
cord is different from the phone cords you might already have in your home or  
office. If the supplied phone cord is too short, see The phone cord that came with  
my HP All-in-One is not long enough for information on extending it.  
Case D: Fax with a distinctive ring service on the same  
line  
If you subscribe to a distinctive ring service (through your telephone company) that  
allows you to have multiple phone numbers on one phone line, each with a different  
ring pattern, set up your HP All-in-One as described in this section.  
Back view of the HP All-in-One  
1
2
Telephone wall jack  
Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port  
To set up your HP All-in-One with a distinctive ring service  
1. Using the phone cord supplied in the box with your HP All-in-One, connect one  
end to your telephone wall jack, then connect the other end to the port labeled "1-  
LINE" on the back of your HP All-in-One.  
Caution If you do not use the supplied cord to connect from the  
telephone wall jack to your HP All-in-One, you might not be able to fax  
successfully. This special phone cord is different from the phone cords  
you might already have in your home or office. If the supplied phone cord  
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HP Officejet 7200 All-in-One series  
   
is too short, see The phone cord that came with my HP All-in-One is not  
long enough for information on extending it.  
2. Set the HP All-in-One to answer incoming calls automatically. Press the Auto  
Answer button until the light is on.  
3. Change the Answer Ring Pattern setting to the pattern that has been assigned  
to your fax number by the telephone company, for example, double rings or triple  
rings.  
For information on changing this setting, see Change the answer ring pattern  
(distinctive ringing).  
Note Your HP All-in-One is factory-set to answer all ring patterns. If you  
do not set the correct ring pattern assigned to your fax number by the  
telephone company, your HP All-in-One might answer both voice calls and  
fax calls or it might not answer at all.  
4. (Optional) Change the Rings to Answer setting to one ring or two rings.  
For information on changing this setting, see Set the number of rings before  
answering.  
5. Run a fax test. For information, see Test your fax setup.  
Your HP All-in-One will automatically answer incoming calls that have the ring pattern  
you selected (Answer Ring Pattern setting) after the number of rings you selected  
(Rings to Answer setting). Then it will begin emitting fax reception tones to the  
sending fax machine and receive the fax.  
Case E: Shared voice/fax line  
If you receive both voice calls and fax calls at the same phone number, and you have  
no other office equipment (or voice mail) on this phone line, set up your HP All-in-One  
as described in this section.  
Back view of the HP All-in-One  
1
2
3
Telephone wall jack  
Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port  
Optional phone for the HP All-in-One  
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To set up your HP All-in-One with a shared voice/fax line  
1. Using the phone cord supplied in the box with your HP All-in-One, connect one  
end to your telephone wall jack, then connect the other end to the port labeled "1-  
LINE" on the back of your HP All-in-One.  
Caution If you do not use the supplied cord to connect from the  
telephone wall jack to your HP All-in-One, you might not be able to fax  
successfully. This special phone cord is different from the phone cords  
you might already have in your home or office. If the supplied phone cord  
is too short, see The phone cord that came with my HP All-in-One is not  
long enough for information on extending it.  
2. Do one of the following, depending on your phone system:  
–
If you have a parallel-type phone system, remove the white plug from the  
port labeled "2-EXT" on the back of your HP All-in-One, and then connect a  
phone to this port.  
–
If you have a serial-type phone system, you might plug your phone directly to  
the telephone wall jack.  
3. Now you need to decide how you want the HP All-in-One to answer calls,  
automatically or manually:  
–
If you set up the HP All-in-One to answer calls automatically, it answers all  
incoming calls and receives faxes. Your HP All-in-One will not be able to  
distinguish between fax and voice calls in this case; if you suspect the call is  
a voice call, you will need to answer it before the HP All-in-One answers the  
call.  
To answer fax calls automatically, press the Auto Answer button until the  
light is on.  
–
If you set up the HP All-in-One to answer faxes manually, you must be  
available to respond in person to incoming fax calls or your HP All-in-One  
cannot receive faxes.  
To answer fax calls manually, press the Auto Answer button until the light is  
off.  
4. Run a fax test. For information, see Test your fax setup.  
If you pick up the phone before the HP All-in-One and hear fax tones from a sending  
fax machine, you will need to answer the fax call manually. For information, see  
Receive a fax manually.  
Case F: Shared voice/fax line with voice mail  
If you receive both voice calls and fax calls at the same phone number, and you also  
subscribe to a voice mail service through your telephone company, set up your HP All-  
in-One as described in this section.  
Note You cannot receive faxes automatically if you have a voice mail service  
at the same phone number you use for fax calls. You must receive faxes  
manually; this means you must be available to respond in person to incoming  
fax calls. If you want to receive faxes automatically instead, contact your  
telephone company to subscribe to a distinctive ring service, or to obtain a  
separate phone line for faxing.  
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HP Officejet 7200 All-in-One series  
   
Back view of the HP All-in-One  
1
2
Telephone wall jack  
Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port  
To set up your HP All-in-One with voice mail  
1. Using the phone cord supplied in the box with your HP All-in-One, connect one  
end to your telephone wall jack, then connect the other end to the port labeled "1-  
LINE" on the back of your HP All-in-One.  
Caution If you do not use the supplied cord to connect from the  
telephone wall jack to your HP All-in-One, you might not be able to fax  
successfully. This special phone cord is different from the phone cords  
you might already have in your home or office. If the supplied phone cord  
is too short, see The phone cord that came with my HP All-in-One is not  
long enough for information on extending it.  
2. Set up the HP All-in-One to answer incoming calls manually. Press the Auto  
Answer button until the light is off.  
3. Run a fax test. For information, see Test your fax setup.  
You must be available to respond in person to incoming fax calls, or your HP All-in-  
One cannot receive faxes. For information on receiving faxes manually, see Receive a  
fax manually.  
Case G: Fax line shared with computer modem (no voice  
calls received)  
If you have a fax line on which you receive no voice calls, and you also have a  
computer modem connected on this line, set up your HP All-in-One as described in  
this section.  
Since your computer modem shares the phone line with your HP All-in-One, you will  
not be able to use both your computer modem and your HP All-in-One for faxing  
simultaneously. For example, you cannot use your HP All-in-One for faxing if you are  
using your computer modem to send an e-mail or access the Internet.  
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Chapter 10  
Back view of the HP All-in-One  
1
2
3
Telephone wall jack  
Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port  
Computer with modem  
To set up your HP All-in-One with a computer modem  
1. Remove the white plug from the port labeled "2-EXT" on the back of your HP All-  
in-One.  
2. Find the phone cord that connects from the back of your computer (your  
computer modem) to a telephone wall jack. Disconnect the cord from the  
telephone wall jack and plug it into the port labeled "2-EXT" on the back of your  
HP All-in-One.  
3. Using the phone cord supplied in the box with your HP All-in-One, connect one  
end to your telephone wall jack, then connect the other end to the port labeled "1-  
LINE" on the back of your HP All-in-One.  
Caution If you do not use the supplied cord to connect from the  
telephone wall jack to your HP All-in-One, you might not be able to fax  
successfully. This special phone cord is different from the phone cords  
you might already have in your home or office. If the supplied phone cord  
is too short, see The phone cord that came with my HP All-in-One is not  
long enough for information on extending it.  
4. If your computer modem software is set to receive faxes to your computer  
automatically, turn off that setting.  
Caution If you do not turn off the auto fax receive setting in your  
computer modem software, your HP All-in-One will not be able to receive  
faxes.  
5. Set up the HP All-in-One to answer incoming calls automatically. Press the Auto  
Answer button until the light is on.  
6. (Optional) Change the Rings to Answer setting to one ring or two rings.  
For information on changing this setting, see Set the number of rings before  
answering.  
7. Run a fax test. For information, see Test your fax setup.  
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HP Officejet 7200 All-in-One series  
When the phone rings, your HP All-in-One will answer automatically after the number  
of rings you set in the Rings to Answer setting. Then it will begin emitting fax  
reception tones to the sending fax machine and receive the fax.  
Case H: Shared voice/fax line with computer modem  
If you receive both voice calls and fax calls at the same phone number, and you also  
have a computer modem connected on this phone line, set up your HP All-in-One as  
described in this section.  
Since your computer modem shares the phone line with your HP All-in-One, you will  
not be able to use both your computer modem and your HP All-in-One for faxing  
simultaneously. For example, you cannot use your HP All-in-One for faxing if you are  
using your computer modem to send an e-mail or access the Internet.  
There are two different ways to set up your HP All-in-One with your computer based  
on the number of phone ports on your computer. Before you begin, check your  
computer to see if it has one or two phone ports:  
●
If your computer has only one phone port, see the next section, Set up your  
HP All-in-One to a computer with one phone port. You will need to purchase a  
parallel splitter (also called a coupler), as shown below. (A parallel splitter has  
one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2-line  
phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on  
the front and a plug on the back.)  
Example of a parallel splitter  
●
If your computer has two phone ports, see Set up your HP All-in-One to a  
computer with two phone ports.  
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Chapter 10  
Set up your HP All-in-One to a computer with one phone port  
This section describes how to set up your HP All-in-One with a computer modem if  
your computer has only one phone port.  
Back view of the HP All-in-One  
1
2
3
4
5
6
Telephone wall jack  
Phone cord connected to the "2-EXT" port  
Parallel splitter  
Telephone  
Computer with modem  
Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port  
To set up your HP All-in-One to a computer with one phone port  
1. Find the phone cord that connects from the back of your computer (your  
computer modem) to a telephone wall jack. Disconnect the cord from the  
telephone wall jack and plug it into the parallel splitter on the side with two phone  
ports.  
2. Using the phone cord supplied in the box with your HP All-in-One, connect one  
end to your telephone wall jack, then connect the other end to the port labeled "1-  
LINE" on the back of your HP All-in-One.  
Caution If you do not use the supplied cord to connect from the  
telephone wall jack to your HP All-in-One, you might not be able to fax  
successfully. This special phone cord is different from the phone cords  
you might already have in your home or office. If the supplied phone cord  
is too short, see The phone cord that came with my HP All-in-One is not  
long enough for information on extending it.  
3. Remove the white plug from the port labeled "2-EXT" on the back of your HP All-  
in-One.  
4. Using another phone cord, connect one end to the port labeled "2-EXT" on the  
back of your HP All-in-One. Connect the other end of the phone cord to the  
parallel splitter on the side with the single phone port.  
5. If your computer modem software is set to receive faxes to your computer  
automatically, turn off that setting.  
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HP Officejet 7200 All-in-One series  
 
Caution If you do not turn off the auto fax receive setting in your  
computer modem software, your HP All-in-One will not be able to receive  
faxes.  
6. (Optional) Connect a phone to the other open phone port on the parallel splitter.  
7. Now you need to decide how you want the HP All-in-One to answer calls,  
automatically or manually:  
–
If you set up the HP All-in-One to answer calls automatically, it answers all  
incoming calls and receives faxes. Your HP All-in-One will not be able to  
distinguish between fax and voice calls in this case; if you suspect the call is  
a voice call, you will need to answer it before the HP All-in-One answers the  
call.  
To answer fax calls automatically, press the Auto Answer button until the  
light is on.  
–
If you set up the HP All-in-One to answer faxes manually, you must be  
available to respond in person to incoming fax calls or your HP All-in-One  
cannot receive faxes.  
To answer fax calls manually, press the Auto Answer button until the light is  
off.  
8. Run a fax test. For information, see Test your fax setup.  
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Chapter 10  
If you pick up the phone before the HP All-in-One and hear fax tones from a sending  
fax machine, you will need to answer the fax call manually. For information, see  
Receive a fax manually.  
Set up your HP All-in-One to a computer with two phone ports  
This section describes how to set up your HP All-in-One with a computer modem if  
your computer has two phone ports.  
Back view of the HP All-in-One  
1
2
3
4
5
6
Telephone wall jack  
"IN" phone port on your computer  
"OUT" phone port on your computer  
Telephone  
Computer with modem  
Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port  
To set up your HP All-in-One to a computer with two phone ports  
1. Remove the white plug from the port labeled "2-EXT" on the back of your HP All-  
in-One.  
2. Find the phone cord that connects from the back of your computer (your  
computer modem) to a telephone wall jack. Disconnect the cord from the  
telephone wall jack and plug it into the port labeled "2-EXT" on the back of your  
HP All-in-One.  
3. Connect a phone to the "OUT" port on the back of your computer modem.  
4. Using the phone cord supplied in the box with your HP All-in-One, connect one  
end to your telephone wall jack, then connect the other end to the port labeled "1-  
LINE" on the back of your HP All-in-One.  
Caution If you do not use the supplied cord to connect from the  
telephone wall jack to your HP All-in-One, you might not be able to fax  
successfully. This special phone cord is different from the phone cords  
you might already have in your home or office. If the supplied phone cord  
is too short, see The phone cord that came with my HP All-in-One is not  
long enough for information on extending it.  
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HP Officejet 7200 All-in-One series  
 
5. If your computer modem software is set to receive faxes to your computer  
automatically, turn off that setting.  
Caution If you do not turn off the auto fax receive setting in your  
computer modem software, your HP All-in-One will not be able to receive  
faxes.  
6. Now you need to decide how you want the HP All-in-One to answer calls,  
automatically or manually:  
–
If you set up the HP All-in-One to answer calls automatically, it answers all  
incoming calls and receives faxes. Your HP All-in-One will not be able to  
distinguish between fax and voice calls in this case; if you suspect the call is  
a voice call, you will need to answer it before the HP All-in-One answers the  
call.  
To answer fax calls automatically, press the Auto Answer button until the  
light is on.  
–
If you set up the HP All-in-One to answer faxes manually, you must be  
available to respond in person to incoming fax calls or your HP All-in-One  
cannot receive faxes.  
To answer fax calls manually, press the Auto Answer button until the light is  
off.  
7. Run a fax test. For information, see Test your fax setup.  
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Chapter 10  
If you pick up the phone before the HP All-in-One and hear fax tones from a sending  
fax machine, you will need to answer the fax call manually. For information, see  
Receive a fax manually.  
Case I: Shared voice/fax line with answering machine  
If you receive both voice calls and fax calls at the same phone number, and you also  
have an answering machine that answers voice calls at this phone number, set up  
your HP All-in-One as described in this section.  
Back view of the HP All-in-One  
1
2
3
4
5
6
Telephone wall jack  
"IN" port on your answering machine  
"OUT" port on your answering machine  
Telephone (optional)  
Answering machine  
Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port  
To set up your HP All-in-One with a shared voice/fax line with answering machine  
1. Remove the white plug from the port labeled "2-EXT" on the back of your HP All-  
in-One.  
2. Unplug your answering machine from the telephone wall jack, and connect it to  
the port labeled "2-EXT" on the back of your HP All-in-One.  
Note If you do not connect your answering machine directly to your  
HP All-in-One, fax tones from a sending fax machine might be recorded  
on your answering machine, and you probably will not be able to receive  
faxes with your HP All-in-One.  
3. Using the phone cord supplied in the box with your HP All-in-One, connect one  
end to your telephone wall jack, then connect the other end to the port labeled "1-  
LINE" on the back of your HP All-in-One.  
Caution If you do not use the supplied cord to connect from the  
telephone wall jack to your HP All-in-One, you might not be able to fax  
successfully. This special phone cord is different from the phone cords  
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HP Officejet 7200 All-in-One series  
   
you might already have in your home or office. If the supplied phone cord  
is too short, see The phone cord that came with my HP All-in-One is not  
long enough for information on extending it.  
4. (Optional) If your answering machine does not have a built-in phone, for  
convenience you might want to connect a phone to the back of your answering  
machine at the "OUT" port.  
5. Set up the HP All-in-One to answer incoming calls automatically. Press the Auto  
Answer button until the light is on.  
6. Set your answering machine to answer after four or fewer rings.  
7. Change the Rings to Answer setting on your HP All-in-One to six rings.  
For information on changing this setting, see Set the number of rings before  
answering.  
8. Run a fax test. For information, see Test your fax setup.  
When the phone rings, your answering machine will answer after the number of rings  
you have set, and then play your recorded greeting. The HP All-in-One monitors the  
call during this time, "listening" for fax tones. If incoming fax tones are detected, the  
HP All-in-One will emit fax reception tones and receive the fax; if there are no fax  
tones, the HP All-in-One stops monitoring the line and your answering machine can  
record a voice message.  
Case J: Shared voice/fax line with computer modem and  
answering machine  
If you receive both voice calls and fax calls at the same phone number, and you also  
have a computer modem and answering machine connected on this phone line, set  
up your HP All-in-One as described in this section.  
Since your computer modem shares the phone line with your HP All-in-One, you will  
not be able to use both your computer modem and your HP All-in-One for faxing  
simultaneously. For example, you cannot use your HP All-in-One for faxing if you are  
using your computer modem to send an e-mail or access the Internet.  
There are two different ways to set up your HP All-in-One with your computer based  
on the number of phone ports on your computer. Before you begin, check your  
computer to see if it has one or two phone ports:  
●
If your computer has only one phone port, see the next section, Set up your  
HP All-in-One to a computer with one phone port. You will need to purchase a  
parallel splitter (also called a coupler), as shown below. (A parallel splitter has  
one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2-line  
phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on  
the front and a plug on the back.)  
Example of a parallel splitter  
●
If your computer has two phone ports, see Set up your HP All-in-One to a  
computer with two phone ports.  
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Chapter 10  
Set up your HP All-in-One to a computer with one phone port  
This section describes how to set up your HP All-in-One with a computer modem if  
your computer has only one phone port.  
Back view of the HP All-in-One  
1
2
3
4
5
6
7
Telephone wall jack  
Phone cord connected to the "2-EXT" port  
Parallel splitter  
Telephone (optional)  
Answering machine  
Computer with modem  
Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port  
To set up your HP All-in-One to a computer with one phone port  
1. Find the phone cord that connects from the back of your computer (your  
computer modem) to a telephone wall jack. Disconnect the cord from the  
telephone wall jack and plug it into the parallel splitter on the side with two phone  
ports.  
2. Using the phone cord supplied in the box with your HP All-in-One, connect one  
end to your telephone wall jack, then connect the other end to the port labeled "1-  
LINE" on the back of your HP All-in-One.  
Caution If you do not use the supplied cord to connect from the  
telephone wall jack to your HP All-in-One, you might not be able to fax  
successfully. This special phone cord is different from the phone cords  
you might already have in your home or office. If the supplied phone cord  
is too short, see The phone cord that came with my HP All-in-One is not  
long enough for information on extending it.  
3. Remove the white plug from the port labeled "2-EXT" on the back of your HP All-  
in-One.  
4. Using another phone cord, connect one end to the port labeled "2-EXT" on the  
back of your HP All-in-One. Connect the other end of the phone cord to the  
parallel splitter on the side with the single phone port.  
5. Unplug your answering machine from the telephone wall jack, and connect it to  
the parallel splitter on the side with two phone ports.  
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HP Officejet 7200 All-in-One series  
 
Note If you do not connect your answering machine in this way, fax  
tones from a sending fax machine might be recorded on your answering  
machine, and you might not be able to receive faxes with your HP All-in-  
One.  
6. (Optional) If your answering machine does not have a built-in phone, for  
convenience you might want to connect a phone to the back of your answering  
machine at the "OUT" port.  
7. If your computer modem software is set to receive faxes to your computer  
automatically, turn off that setting.  
Caution If you do not turn off the auto fax receive setting in your  
computer modem software, your HP All-in-One will not be able to receive  
faxes.  
8. Set up the HP All-in-One to answer incoming calls automatically. Press the Auto  
Answer button until the light is on.  
9. Set your answering machine to answer after four or fewer rings.  
10. Change the Rings to Answer setting on your HP All-in-One to six rings.  
For information on changing this setting, see Set the number of rings before  
answering.  
11. Run a fax test. For information, see Test your fax setup.  
When the phone rings, your answering machine will answer after the number of rings  
you have set, and then play your recorded greeting. The HP All-in-One monitors the  
call during this time, "listening" for fax tones. If incoming fax tones are detected, the  
HP All-in-One will emit fax reception tones and receive the fax; if there are no fax  
tones, the HP All-in-One stops monitoring the line and your answering machine can  
record a voice message.  
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Set up your HP All-in-One to a computer with two phone ports  
This section describes how to set up your HP All-in-One with a computer modem if  
your computer has two phone ports.  
Back view of the HP All-in-One  
1
2
3
4
5
6
7
Telephone wall jack  
"IN" phone port on your computer  
"OUT" phone port on your computer  
Telephone  
Answering machine  
Computer with modem  
Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port  
To set up your HP All-in-One to a computer with two phone ports  
1. Remove the white plug from the port labeled "2-EXT" on the back of your HP All-  
in-One.  
2. Find the phone cord that connects from the back of your computer (your  
computer modem) to a telephone wall jack. Disconnect the cord from the  
telephone wall jack and plug it into the port labeled "2-EXT" on the back of your  
HP All-in-One.  
3. Unplug your answering machine from the telephone wall jack, and connect it to  
the "OUT" port on the back of your computer modem.  
This allows a direct connection between the HP All-in-One and your answering  
machine, even though the computer modem is connected first in line.  
Note If you do not connect your answering machine in this way, fax  
tones from a sending fax machine might be recorded on your answering  
machine, and you might not be able to receive faxes with your HP All-in-  
One.  
4. Using the phone cord supplied in the box with your HP All-in-One, connect one  
end to your telephone wall jack, then connect the other end to the port labeled "1-  
LINE" on the back of your HP All-in-One.  
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Caution If you do not use the supplied cord to connect from the  
telephone wall jack to your HP All-in-One, you might not be able to fax  
successfully. This special phone cord is different from the phone cords  
you might already have in your home or office. If the supplied phone cord  
is too short, see The phone cord that came with my HP All-in-One is not  
long enough for information on extending it.  
5. (Optional) If your answering machine does not have a built-in phone, for  
convenience you might want to connect a phone to the back of your answering  
machine at the "OUT" port.  
6. If your computer modem software is set to receive faxes to your computer  
automatically, turn off that setting.  
Caution If you do not turn off the auto fax receive setting in your  
computer modem software, your HP All-in-One will not be able to receive  
faxes.  
7. Set up the HP All-in-One to answer incoming calls automatically. Press the Auto  
Answer button until the light is on.  
8. Set your answering machine to answer after four or fewer rings.  
9. Change the Rings to Answer setting on your HP All-in-One to six rings.  
For information on changing this setting, see Set the number of rings before  
answering.  
10. Run a fax test. For information, see Test your fax setup.  
When the phone rings, your answering machine will answer after the number of rings  
you have set, and then play your recorded greeting. The HP All-in-One monitors the  
call during this time, "listening" for fax tones. If incoming fax tones are detected, the  
HP All-in-One will emit fax reception tones and receive the fax; if there are no fax  
tones, the HP All-in-One stops monitoring the line and your answering machine can  
record a voice message.  
Case K: Shared voice/fax line with computer modem and  
voice mail  
If you receive both voice calls and fax calls at the same phone number, use a  
computer modem on the same phone line, and subscribe to a voice mail service  
through your telephone company, set up your HP All-in-One as described in this  
section.  
Note You cannot receive faxes automatically if you have a voice mail service  
at the same phone number you use for fax calls. You must receive faxes  
manually; this means you must be available to respond in person to incoming  
fax calls. If you want to receive faxes automatically instead, contact your  
telephone company to subscribe to a distinctive ring service, or to obtain a  
separate phone line for faxing.  
Since your computer modem shares the phone line with your HP All-in-One, you will  
not be able to use both your computer modem and your HP All-in-One for faxing  
simultaneously. For example, you cannot use your HP All-in-One for faxing if you are  
using your computer modem to send an e-mail or access the Internet.  
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Chapter 10  
There are two different ways to set up your HP All-in-One with your computer based  
on the number of phone ports on your computer. Before you begin, check your  
computer to see if it has one or two phone ports:  
●
If your computer has only one phone port, see the next section, Set up your  
HP All-in-One to a computer with one phone port. You will need to purchase a  
parallel splitter (also called a coupler), as shown below. (A parallel splitter has  
one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2-line  
phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on  
the front and a plug on the back.)  
Example of a parallel splitter  
●
If your computer has two phone ports, see Set up your HP All-in-One to a  
computer with two phone ports.  
Set up your HP All-in-One to a computer with one phone port  
This section describes how to set up your HP All-in-One with a computer modem if  
your computer has only one phone port.  
Back view of the HP All-in-One  
1
2
3
4
5
6
Telephone wall jack  
Phone cord connected to the "2-EXT" port  
Parallel splitter  
Telephone  
Computer with modem  
Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port  
To set up your HP All-in-One to a computer with one phone port  
1. Find the phone cord that connects from the back of your computer (your  
computer modem) to a telephone wall jack. Disconnect the cord from the  
98  
HP Officejet 7200 All-in-One series  
 
telephone wall jack and plug it into the parallel splitter on the side with two phone  
ports.  
2. Remove the white plug from the port labeled "2-EXT" on the back of your HP All-  
in-One.  
3. Using another phone cord, connect one end to the port labeled "2-EXT" on the  
back of your HP All-in-One. Connect the other end of the phone cord to the  
parallel splitter on the side with the single phone port.  
4. Using the phone cord supplied in the box with your HP All-in-One, connect one  
end to your telephone wall jack, then connect the other end to the port labeled "1-  
LINE" on the back of your HP All-in-One.  
Caution If you do not use the supplied cord to connect from the  
telephone wall jack to your HP All-in-One, you might not be able to fax  
successfully. This special phone cord is different from the phone cords  
you might already have in your home or office. If the supplied phone cord  
is too short, see The phone cord that came with my HP All-in-One is not  
long enough for information on extending it.  
5. If your computer modem software is set to receive faxes to your computer  
automatically, turn off that setting.  
Caution If you do not turn off the auto fax receive setting in your  
computer modem software, your HP All-in-One will not be able to receive  
faxes.  
6. (Optional) Connect a phone to the other open phone port on the parallel splitter.  
7. Set up the HP All-in-One to answer incoming calls manually. Press the Auto  
Answer button until the light is off.  
8. Run a fax test. For information, see Test your fax setup.  
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Chapter 10  
You must be available to respond in person to incoming fax calls, or your HP All-in-  
One cannot receive faxes. For information on receiving faxes manually, see Receive a  
fax manually.  
Set up your HP All-in-One to a computer with two phone ports  
Back view of the HP All-in-One  
1
2
3
4
5
6
Telephone wall jack  
"IN" phone port on your computer  
"OUT" phone port on your computer  
Telephone  
Computer with modem  
Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port  
To set up your HP All-in-One to a computer with two phone ports  
1. Remove the white plug from the port labeled "2-EXT" on the back of your HP All-  
in-One.  
2. Find the phone cord that connects from the back of your computer (your  
computer modem) to a telephone wall jack. Disconnect the cord from the  
telephone wall jack and plug it into the port labeled "2-EXT" on the back of your  
HP All-in-One.  
3. Connect a phone to the "OUT" port on the back of your computer modem.  
4. Using the phone cord supplied in the box with your HP All-in-One, connect one  
end to your telephone wall jack, then connect the other end to the port labeled "1-  
LINE" on the back of your HP All-in-One.  
Caution If you do not use the supplied cord to connect from the  
telephone wall jack to your HP All-in-One, you might not be able to fax  
successfully. This special phone cord is different from the phone cords  
you might already have in your home or office. If the supplied phone cord  
is too short, see The phone cord that came with my HP All-in-One is not  
long enough for information on extending it.  
5. If your computer modem software is set to receive faxes to your computer  
automatically, turn off that setting.  
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HP Officejet 7200 All-in-One series  
 
Caution If you do not turn off the auto fax receive setting in your modem  
software, your HP All-in-One will not be able to receive faxes.  
6. Set up the HP All-in-One to answer incoming calls manually. Press the Auto  
Answer button until the light is off.  
7. Run a fax test. For information, see the next section, Test your fax setup.  
You must be available to respond in person to incoming fax calls, or your HP All-in-  
One cannot receive faxes. For information on receiving faxes manually, see Receive a  
fax manually.  
Test your fax setup  
You can test your fax setup to check the status of your HP All-in-One and to make  
sure it is set up properly for faxing. Perform this test after you have completed setting  
up your HP All-in-One for faxing. The test does the following:  
●
●
●
●
●
Checks the fax hardware  
Verifies that the phone cord is plugged into the correct port  
Checks for a dial tone  
Checks for an active phone line  
Checks the status of your phone line connection  
The HP All-in-One prints a report with the results of the test. If the test fails, review the  
report for information on how to fix the problem and rerun the test.  
To test your fax setup from the control panel  
1. Set up your HP All-in-One for faxing according to the setup instructions in this  
chapter.  
2. Make sure you have inserted the print cartridges and loaded paper before starting  
the test.  
For more information, see Replace the print cartridges and Load full-size paper.  
3. Press Setup.  
4. Press 6, then press 5.  
This displays the Tools menu and then selects Run Fax Test.  
The HP All-in-One displays the status of the test on the control panel display and  
prints a report.  
5. Review the report.  
–
If the test passes and you are still having problems faxing, check the fax  
settings listed in the report to verify the settings are correct. A blank or  
incorrect fax setting can cause problems faxing.  
–
If the test fails, review the report for more information on how to fix any  
problems found.  
6. After you pick up the fax report from your HP All-in-One, press OK.  
If necessary, resolve any problems found and rerun the test.  
For more information on resolving any problems found during the test, see The  
fax test failed.  
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11 Use the fax features  
You can use your HP All-in-One to send and receive faxes, including color faxes. You  
can set up speed dials to send faxes quickly and easily to frequently used numbers.  
From the control panel, you can also set a number of fax options, such as resolution.  
Note Before you begin, make sure you have set up your HP All-in-One  
properly for faxing. For more information, see Fax setup. You can also use the  
Fax Setup Wizard (Windows) or Setup Assistant (Mac) to help you quickly  
set up some important fax settings such as the answer mode and fax header  
information. You can access the Fax Setup Wizard (Windows) or Setup  
Assistant (Mac) through the HP Image Zone software. For information on  
accessing the HP Image Zone software, see Use the HP Image Zone to do  
more with your HP All-in-One.  
You should explore the HP Image Zone software to take full advantage of all of its  
features. Using the HP Image Zone software, you can send a fax from your  
computer, include a computer-generated cover page, and quickly set up speed dials.  
For more information, see the onscreen HP Image Zone Help.  
For information on accessing the HP Image Zone software and the onscreen help,  
see Use the HP Image Zone to do more with your HP All-in-One.  
Set up the HP All-in-One to receive faxes  
Your HP All-in-One can be set up to receive faxes automatically or manually,  
depending on your home or office setup. If you set up the HP All-in-One to answer  
faxes automatically, it answers all incoming calls and receives faxes. If you set up the  
HP All-in-One to answer faxes manually, you must be available to respond in person  
to the incoming fax call or your HP All-in-One cannot receive faxes. For more  
information on receiving faxes manually, see Receive a fax manually.  
In certain situations you might want to receive faxes manually. For example, if you  
share a phone line between your HP All-in-One and phone and you do not have  
distinctive ringing or an answering machine, you will need to set up the HP All-in-One  
to answer fax calls manually. If you subscribe to a voice mail service, you will also  
need to answer fax calls manually. This is because the HP All-in-One will not be able  
to distinguish between fax calls and phone calls.  
Note For more information on setting up your office equipment with the  
HP All-in-One, see Fax setup.  
Choose the recommended answer mode for your setup  
Refer to the table below to determine the recommended answer mode for your HP All-  
in-One based on your home or office setup. From the first column in the table, choose  
the type of equipment and services applicable to your office setup. Then, look up the  
recommended answer mode in the second column. The third column describes how  
the HP All-in-One will answer incoming calls.  
After you have determined the recommended answer mode setting for your home or  
office setup, see Set the answer mode for more information.  
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HP Officejet 7200 All-in-One series  
           
Equipment/services  
sharing your fax  
phone line  
Recommended  
answer mode  
Description  
None.  
Automatic  
The HP All-in-One automatically answers all  
incoming calls using the Rings to Answer  
setting. For more information on setting the  
number of rings, see Set the number of rings  
before answering.  
(You have a separate  
phone line on which you Answer light is  
receive only fax calls.)  
(The Auto  
on.)  
A shared voice and fax  
phone line and no  
answering machine.  
Manual  
The HP All-in-One will not automatically  
answer calls. You must receive all faxes  
manually by pressing Start Fax Black or  
Start Fax Color. For information on receiving  
faxes manually, see Receive a fax manually.  
(The Auto  
Answer light is  
off.)  
(You have a shared  
phone line in which you  
receive both voice and  
fax calls.)  
You might use this setting if the majority of  
calls on this phone line are voice calls and you  
rarely receive faxes.  
Voice mail service  
provided by your  
telephone company.  
Manual  
The HP All-in-One will not automatically  
answer calls. You must receive all faxes  
manually by pressing Start Fax Black or  
Start Fax Color. For information on receiving  
faxes manually, see Receive a fax manually.  
(The Auto  
Answer light is  
off.)  
An answering machine  
and a shared voice and  
fax phone line.  
Automatic  
The answering machine will answer the call  
and the HP All-in-One will monitor the line. If  
the HP All-in-One detects fax tones, the  
HP All-in-One will receive the fax.  
(The Auto  
Answer light is  
on.)  
Note This is the recommended setting if you  
have an answering machine. Make sure the  
answering machine is set up properly with the  
HP All-in-One. For information, see Fax setup.  
Also, set the number of rings to answer for the  
HP All-in-One to a number greater than the  
number of rings to answer for the answering  
machine. The answering machine must  
answer the call before your HP All-in-One. For  
more information on setting the number of  
rings to answer, see Set the number of rings  
before answering.  
Distinctive ringing  
service.  
Automatic  
The HP All-in-One automatically answers all  
incoming calls.  
(The Auto  
Answer light is  
on.)  
Make sure the ring pattern the phone  
company set for your fax phone line matches  
the Answer Ring Pattern set for the HP All-in-  
One. For more information, see Change the  
answer ring pattern (distinctive ringing).  
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Chapter 11  
Set the answer mode  
The answer mode determines whether your HP All-in-One answers incoming calls or  
not. If you set up the HP All-in-One to answer faxes automatically (the Auto Answer  
light is on), it answers all incoming calls and receives faxes. If you set up the HP All-in-  
One to answer faxes manually (the Auto Answer light is off), you must be available to  
respond in person to the incoming fax call or your HP All-in-One will not receive faxes.  
For more information on receiving faxes manually, see Receive a fax manually.  
If you do not know which answer mode to use, see Choose the recommended answer  
mode for your setup.  
➔
Press the Auto Answer button to set the answer mode.  
When the Auto Answer light is on, your HP All-in-One automatically answers  
calls. When the light is off, your HP All-in-One does not answer calls.  
Send a fax  
You can send a fax in a variety of ways. Using the control panel, you can send a black-  
and-white or color fax from your HP All-in-One. You can also send a fax manually  
from an attached phone. This allows you to speak with the recipient before sending  
the fax.  
If you frequently send faxes to the same numbers, you can set up speed dials and  
quickly send faxes by using the Speed Dial button or a one-touch speed dial button.  
Review this section for more information on all the ways you can send faxes.  
Send a basic fax  
You can send a basic single- or multiple-page fax by using the control panel.  
Note If you need printed confirmation that your faxes were successfully sent,  
enable fax confirmation before you send any faxes. For information, see Print  
fax confirmation reports.  
Tip You can also send a fax using monitor dialing. This allows you to control  
the pace of your dialing. This feature is useful when you want to use a calling  
card to charge the call and you need to respond to tone prompts while dialing.  
For more information, see Send a fax using monitor dialing.  
1. Load your originals face up in the document feeder tray with the top of the page  
on the left. If you are sending a single-page fax, you can also load it on the glass.  
Note If you are sending a multiple-page fax, you must load the originals  
in the automatic document feeder.  
2. Enter the fax number by using the keypad.  
Tip To enter a pause in the fax number, press Redial/Pause.  
3. Press Start Fax Black.  
4. If your original is loaded on the glass, Fax from Glass? appears. Press 1 to  
select Yes.  
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HP Officejet 7200 All-in-One series  
           
Tip You can also send a fax in color, such as a photo, from your HP All-in-  
One. Just press Start Fax Color instead of Start Fax Black. You can also  
change the resolution or contrast of your fax. For more information see  
Change the fax resolution and lighter/darker settings.  
Did you know that you can send a fax from your computer by using the HP Director  
that came with your HP Image Zone software? You can also create and attach a  
computer-generated cover page to send with your fax. It's easy. For more information,  
see the onscreen HP Image Zone Help that came with your HP Image Zone software.  
Print fax confirmation reports  
If you need printed confirmation that your faxes were successfully sent, follow these  
instructions to enable fax confirmation before sending any faxes and select either On  
Fax Send or Send & Receive.  
The default fax confirmation setting is Off. This means that your HP All-in-One will not  
print a confirmation report for each fax sent or received. A confirmation message  
indicating whether a fax was successfully sent appears briefly on the control panel  
display after each transaction.  
1. Press Setup.  
2. Press 2, and then press 1.  
This selects Print Report and then selects Fax Confirmation.  
3.  
Press to select one of the following.  
–
–
–
–
Off: does not print a fax confirmation report when you send and receive a fax.  
On Fax Send: prints a fax confirmation report for every fax you send.  
On Fax Receive: prints a fax confirmation report for every fax you receive.  
Send & Receive: prints a fax confirmation report for every fax you send and  
receive.  
4. Press OK.  
Send two-sided originals  
If you have an HP two-sided printing accessory installed, you can send two-sided  
originals in black and white. For information on loading paper in your accessory, read  
and follow the instructions that came with the accessory.  
This feature is only supported for sending black-and-white faxes. It is not available if  
you are sending color faxes.  
Tip You can also print received faxes on both sides of the page. For more  
information, see Set up the HP All-in-One to print single- or two-sided faxes.  
1. Load your originals face up in the document feeder tray with the top of the page  
on the left.  
Note Your originals must be loaded in the document feeder tray; sending  
two-sided originals is not supported when sending a fax from the glass.  
2. Enter the fax number by using the keypad.  
3. In the Fax area, press Menu until Two-Sided Send appears.  
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Chapter 11  
4.  
Press to select one of the following two-sided options, and then press OK:  
–
If you want to send two-sided originals and include a cover page, select 2-  
Sided + Cover.  
This setting scans and sends only the front of the cover page, and scans and  
sends both sides of the rest of your pages. This prevents a blank page from  
accidentally being sent when you include a cover page.  
If you want to send two-sided originals and you do not have a cover page,  
select 2-SidedOriginal.  
–
This setting scans and sends both sides of all of your pages. Use this setting  
if all of your originals have text on both sides.  
Note Make sure you do not remove the originals from the output  
area before they are scanned on both sides. The HP All-in-One scans  
the front side of an original, places it in the output area, and then  
picks it back up to scan the opposite side. After both sides of every  
page have been scanned, you can remove the originals.  
5. Press Start Fax Black.  
Note The option you select applies only to the current fax. If you want all  
future faxes you send to use this same option, change the default. For  
more information, see Set new default settings.  
Send a fax manually from a phone  
You can make a phone call and talk with the recipient before you send your fax. This  
method of sending a fax is called manually sending a fax. Sending a fax manually is  
useful if you want to make sure the recipient is available to receive the fax before you  
send it.  
The phone you use to make the call must be connected to the "2-EXT" port on the  
back of the HP All-in-One. For information on setting up your HP All-in-One with your  
phone, see Fax setup.  
1. Load your originals face up in the document feeder tray with the top of the page  
on the left.  
2. Dial the number by using the keypad on the phone that is connected to your  
HP All-in-One.  
Note You must use the keypad on the phone to dial the number. Do not  
use the keypad on the control panel of the HP All-in-One.  
3. Do one of the following:  
–
If after dialing the number you hear fax tones, press Start Fax Black or Start  
Fax Color within three seconds to send the fax.  
–
If the recipient answers the telephone, you can engage in a conversation  
before sending your fax. Once you are ready to send your fax, press the  
Start Fax Black or Start Fax Color button on the control panel.  
Send a fax using redial  
You can use redial to send a fax to the last fax number dialed from the control panel.  
1. Load your originals face up in the document feeder tray with the top of the page  
on the left.  
106  
HP Officejet 7200 All-in-One series  
       
2. Press Redial/Pause.  
The last number dialed appears in the control panel display.  
3. Press Start Fax Black or Start Fax Color.  
Send a fax using speed dials  
You can quickly send a fax by pressing Speed Dial or a one-touch speed dial button  
on the control panel.  
Note The one-touch speed dial buttons correspond to the first five speed-dial  
entries.  
Speed-dial entries will not appear until you have set them up. For more information,  
see Set up speed dialing.  
1. Load your originals face up in the document feeder tray with the top of the page  
on the left.  
2. Do one of the following:  
–
–
–
Press Speed Dial until the appropriate speed-dial entry appears in the top  
line of the control panel display.  
Press Speed Dial and then enter the speed-dial code by using the keypad  
on the control panel.  
Press a one-touch speed dial button.  
3. Press Start Fax Black or Start Fax Color.  
Schedule a fax  
You can schedule a black-and-white fax to be sent later the same day within the next  
24 hours (when phone lines are not as busy or phone rates are lower, for example).  
When scheduling a fax, the originals must be loaded in the document feeder tray and  
not on the glass. The HP All-in-One automatically sends your fax when the specified  
time is reached.  
You can only schedule one fax to be sent at a time. You can continue to send faxes  
normally, however, while a fax is scheduled.  
1. Load your originals face up in the document feeder tray with the top of the page  
on the left.  
Note Load your originals in the document feeder tray, and not on the  
glass. This feature is not supported if you load your originals on the glass.  
2. In the Fax area, press Menu until How to Fax appears.  
3.  
Press to select Send Fax Later, and then press OK.  
4. Enter the send time by using the numeric keypad, and then press OK.  
5. If prompted, press 1 for AM, or 2 for PM.  
6. Enter the fax number by using the keypad, press a one-touch speed dial button,  
or press Speed Dial until the appropriate speed-dial entry appears.  
7. Press Start Fax Black.  
The HP All-in-One sends the fax at the scheduled time. Send Fax Later appears  
on the control panel display along with the scheduled time.  
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Chapter 11  
Cancel a scheduled fax  
You can cancel your scheduled fax. After you schedule a fax, the scheduled time  
appears on the control panel display.  
To change or cancel a scheduled fax from the control panel  
➔
After the scheduled time appears on the control panel display, press Cancel, and  
then press 1.  
The scheduled fax is cancelled.  
Send a fax from memory  
You can scan a black-and-white fax into memory and then send the fax from memory.  
This feature is useful if the fax number you are trying to reach is busy or temporarily  
unavailable. The HP All-in-One scans the originals into memory and sends them once  
it is able to connect to the receiving fax machine. After the HP All-in-One scans the  
pages into memory, you can immediately remove the originals from the document  
feeder tray.  
1. Load your originals face up in the document feeder tray with the top of the page  
on the left.  
Note Load your originals in the document feeder tray, and not on the  
glass. This feature is not supported if you load your originals on the glass.  
2. In the Fax area, press Menu until How to Fax appears.  
3. Press to select Scan and Fax, and then press OK.  
4. Enter the fax number by using the keypad, press a one-touch speed dial button,  
or press Speed Dial until the appropriate speed-dial entry appears.  
5. Press Start Fax Black.  
Note If you press Start Fax Color, the fax will be sent in black and white  
and a message appears on the control panel display.  
The HP All-in-One scans the originals into memory and sends the fax when the  
receiving fax machine is available.  
Send a fax using monitor dialing  
Monitor dialing allows you to dial a number from the control panel as you would dial a  
regular telephone. This feature is useful when you want to use a calling card to charge  
the call and you need to respond to tone prompts while dialing. It also allows you to  
dial the number at your own pace, if necessary.  
Note Make sure the volume is turned on, or you will not hear a dial tone. For  
information, see Adjust the volume.  
1. Load your originals face up in the document feeder tray with the top of the page  
on the left. If you are sending a single-page fax, you can also load it on the glass.  
2. Press Start Fax Black or Start Fax Color.  
3. If your original is loaded on the glass, Fax from Glass? appears. Press 1.  
4. After you hear the dial tone, enter the number by using the keypad on the control  
panel.  
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5. Follow any prompts that might occur.  
Your fax is sent when the receiving fax machine answers.  
Receive a fax  
Your HP All-in-One can receive faxes automatically or manually, depending on the  
answer mode that you set. If the light next to the Auto Answer button is on, your  
HP All-in-One automatically answers incoming calls and receives faxes. If the light is  
off, you need to receive faxes manually. For more information on the answer mode,  
see Set up the HP All-in-One to receive faxes.  
Tip You can set up the HP All-in-One to print received faxes on both sides of  
the page to save paper. For information, see Set up the HP All-in-One to print  
single- or two-sided faxes.  
Note If you installed a photo or gray photo print cartridge for printing photos,  
you might want to replace it with the black print cartridge when receiving faxes.  
See Work with print cartridges.  
Set the number of rings before answering  
You can specify how many rings should occur before your HP All-in-One automatically  
answers the incoming call.  
Note This setting only applies if your HP All-in-One is set to receive faxes  
automatically.  
The Rings to Answer setting is important if you have an answering machine on the  
same phone line as your HP All-in-One. The answering machine must answer the call  
before your HP All-in-One. The number of rings to answer for the HP All-in-One  
should be greater than the number of rings to answer for the answering machine.  
For example, set your answering machine to answer in 4 rings and your HP All-in-One  
to answer in the maximum number of rings supported by your device. (The maximum  
number of rings varies by country/region.) In this setup, the answering machine will  
answer the call and the HP All-in-One will monitor the line. If the HP All-in-One detects  
fax tones, the HP All-in-One will receive the fax. If the call is a voice call, the  
answering machine will record the incoming message.  
To set the number of rings before answering from the control panel  
1. Press Setup.  
2. Press 4, and then press 3.  
This selects Basic Fax Setup and then selects Rings to Answer.  
3. Enter the appropriate number of rings by using the keypad.  
4. Press OK to accept the setting.  
Set up the HP All-in-One to print single- or two-sided faxes  
If you have an HP two-sided printing accessory installed, you can print two-sided faxes.  
For information on loading paper in your accessory, read and follow the instructions  
that came with the accessory.  
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Tip You can also send two-sided originals by using the automatic document  
feeder. For more information, see Send two-sided originals.  
1. Make sure you have paper loaded in the input tray.  
2. Press Setup, and then press 4.  
This selects Basic Fax Setup  
3.  
Press until Two-Sided Fax Print appears, and then press OK.  
Note This option only appears if you have an HP two-sided printing  
accessory installed.  
4.  
Press to select one of the following options:  
–
–
If you want to print on one side of the page, select 1-Sided Output.  
If you want to print on both sides of the page, to select 2-Sided Output.  
Note If you select 2-Sided Output, make sure you do not remove  
the pages from the output tray before the HP All-in-One finishes  
printing the fax. The HP All-in-One prints the front side of the page,  
places it in the output tray, and then picks it back up to print the  
opposite side. After both sides of every page have been printed, you  
can remove the fax.  
When you receive a fax and 2-Sided Output is selected, the HP All-  
in-One will print black-and-white faxes with the top along the short  
side of the paper, or portrait-style. The HP All-in-One will print color  
faxes with the top along the long side of the paper, or landscape-style.  
5. Press OK.  
The HP All-in-One uses this setting to print all faxes.  
Receive a fax manually  
If you set up your HP All-in-One to receive faxes manually (the Auto Answer light is  
off) or you answer the phone and hear fax tones, use the instructions in this section to  
receive faxes.  
You can receive faxes manually from a phone that is:  
●
●
Directly connected to the HP All-in-One (on the "2-EXT" port)  
On the same phone line, but is not connected to the HP All-in-One  
1. Make sure the HP All-in-One is turned on and you have paper loaded in the input  
tray.  
2. Remove any originals from the document feeder tray.  
3. Set the Rings to Answer setting to a high number to allow you to answer the  
incoming call before the HP All-in-One answers. Or, set your HP All-in-One to  
answer faxes manually.  
For information on setting the number of rings to answer, see Set the number of  
rings before answering. For information on setting the HP All-in-One to answer  
faxes manually, see Set the answer mode.  
4. Do one of the following:  
–
If your phone is on the same phone line (but not plugged into the back of the  
HP All-in-One) and you hear fax tones from a sending fax machine, wait 5 -  
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10 seconds before pressing 1 2 3 on your phone. If the HP All-in-One does  
not begin receiving the fax, wait several more seconds and press 1 2 3 again.  
Note When the HP All-in-One receives an incoming call, it displays  
Ringing on the control panel display. If you pick up the phone,  
Phone off hook appears after a few seconds. You must wait until  
Phone off hook appears before pressing 1 2 3 on your phone or you  
will not be able to receive the fax.  
–
–
If your phone is plugged directly into the back of the HP All-in-One and you  
hear fax tones from a sending fax machine, press the Start Fax Black or  
Start Fax Color button on the control panel.  
If you are currently on the phone with the sender using a phone connected to  
the HP All-in-One, instruct them to press Start on their fax machine first. After  
you hear fax tones from the sending fax machine, press the Start Fax Black  
or Start Fax Color button on the control panel.  
Note If you press Start Fax Color but the sender sent the fax in  
black and white, the HP All-in-One prints the fax in black and white.  
After the HP All-in-One begins to receive the fax, you can hang up the phone.  
Poll to receive a fax  
Polling allows your HP All-in-One to ask another fax machine to send a fax that it has  
in its queue. When you use the Poll to Receive feature, the HP All-in-One calls the  
designated fax machine and requests the fax from it. The designated fax machine  
must be set for polling and have a fax ready to send.  
Note The HP All-in-One does not support polling pass codes. Polling pass  
codes are a security feature that requires the receiving fax machine to provide  
a pass code to the device it is polling in order to receive the fax. Make sure the  
device you are polling does not have a pass code set up (or has not changed  
the default pass code) or the HP All-in-One will not be able to receive the fax.  
1. In the Fax area, press Menu until How to Fax appears.  
2. Press to select Poll to Receive, and then press OK.  
3. Enter the fax number of the other fax machine.  
4. Press Start Fax Black or Start Fax Color.  
Note If you press Start Fax Color but the sender sent the fax in black  
and white, the HP All-in-One prints the fax in black and white.  
Set the date and time  
You can set the date and time from the control panel. When a fax is transmitted, the  
current date and time are printed along with the fax header. The date and time format  
is based on the language and country/region setting.  
Note 1 In some countries/regions the date and time stamp is a legal  
requirement.  
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Note 2 If your HP All-in-One loses power for more than 72 hours, you will  
need to reset the date and time.  
1. Press Setup.  
2. Press 4, and then press 1.  
This selects Basic Fax Setup and then selects Date and Time.  
3. Enter the month, day, and year by pressing the appropriate numbers on the  
keypad. Depending on your country/region setting, you might enter the date in a  
different order.  
The underline cursor is presented initially beneath the first digit; it automatically  
advances to the next digit when you press a button. The time prompt  
automatically appears after you enter the last digit of the date.  
4. Enter the hours and minutes.  
If your time is displayed in the 12-hour format, the AM or PM prompt  
automatically appears after you enter the last digit.  
5. If prompted, press 1 for AM, or 2 for PM.  
The new date and time settings appear on the control panel display.  
Set the fax header  
The fax header prints your name and fax number on the top of every fax you send.  
We recommend that you set up the fax header by using the Fax Setup Wizard  
(Windows users) or the Setup Assistant (Macintosh users) during the HP Image  
Zone software installation.  
You can also set up or change the fax header from the control panel.  
Note In some countries/regions the fax header information is a legal  
requirement.  
1. Press Setup.  
2. Press 4, and then press 2.  
This selects Basic Fax Setup and then selects Fax Header.  
3. Enter your personal or company name by using the numeric keypad, and then  
press OK.  
For information on entering text from the control panel, see Enter text and  
symbols. You can enter up to 25 characters.  
4. Enter your fax number by using the numeric keypad. You can enter up to 19 digits.  
5. Press OK.  
You might find it easier to enter fax header information by using the HP Image Zone  
software. In addition to entering fax header information, you can also enter cover  
page information that will be used when you send a fax from your computer and  
attach a cover page. For more information, see the onscreen HP Image Zone Help  
that came with your HP Image Zone software.  
Enter text and symbols  
You can enter text and symbols from the control panel by using the keypad on the  
control panel when you set up speed-dial entries and the fax header information.  
You can also enter symbols from the keypad when you dial a fax or phone number.  
When the HP All-in-One dials the number, it will interpret the symbol and respond  
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accordingly. For example, if you enter a dash in the fax number, the HP All-in-One will  
pause before dialing the remainder of the number. A pause is useful if you need to  
access an outside line before dialing the fax number.  
Enter text using the keypad on the control panel  
You can enter text or symbols by using the keypad on the control panel.  
●
Press the keypad numbers that correspond to the letters of a name. For example,  
the letters a, b, and c correspond to the number 2, as shown on the button below.  
●
●
Press a button multiple times to see the available characters.  
Note Depending on your language and country/region setting, additional  
characters might be available.  
After the correct letter appears, wait for the cursor to advance automatically to the  
right, or press . Press the number that corresponds to the next letter in the  
name. Press the button multiple times until the correct letter appears. The first  
letter of a word is automatically set to uppercase.  
●
●
●
To insert a space, press Space (#).  
To enter a pause, press Redial/Pause. A dash appears in the number sequence.  
To enter a symbol, such as @, press the Symbols (*) button repeatedly to scroll  
through the list of available symbols: asterisk (*), dash (-), ampersand (&), period  
(.), slash (/), parentheses ( ), apostrophe ('), equal (=), number (#), at (@),  
underscore (_), plus (+), exclamation (!), semicolon (;), question (?), comma (,),  
colon (:), percent (%), and approximation (~).  
●
●
If you make a mistake, press to erase the character.  
When you are finished entering text, numbers, or symbols, press OK.  
Print reports  
You can set up your HP All-in-One to print error reports and confirmation reports  
automatically for each fax you send and receive. You can also manually print system  
reports as you need them; these reports provide useful system information about your  
HP All-in-One.  
By default, your HP All-in-One is set to print a report only if there is a problem with  
sending or receiving a fax. A confirmation message that indicates whether a fax was  
successfully sent appears briefly on the control panel display after each transaction.  
Tip You can also print fax confirmation reports. For more information see  
Print fax confirmation reports.  
Print fax error reports  
You can configure your HP All-in-One so that it automatically prints a report when  
there is an error during fax transmission. The default is On.  
1. Press Setup.  
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2. Press 2, and then press 2 again.  
This selects Print Report and then selects Fax Error Report.  
3.  
Press to select one of the following options, and then press OK.  
–
–
–
–
Send & Receive: prints fax error reports for errors encountered during fax  
transmission.  
Off: does not print fax error reports if there are errors encountered during fax  
transmission.  
On Fax Send: prints fax error reports for errors encountered while the HP All-  
in-One is sending a fax.  
On Fax Receive: prints fax error reports for errors encountered while the  
HP All-in-One is receiving a fax.  
Print other reports  
You can manually generate reports about your HP All-in-One, such as the status of  
the last fax you sent, a list of programmed speed-dial entries, or a self-test report for  
diagnostic purposes.  
1. Press Setup, and then press 2 again.  
This selects Print Report.  
2.  
Press to scroll through the following report types:  
–
1: Fax Confirmation: prints fax confirmation reports as described in Print fax  
confirmation reports.  
–
2: Fax Error Report: prints reports for any error encountered during fax  
transmission as described in Print fax error reports.  
–
–
–
–
3: Last Transaction: prints details of the last fax transaction.  
4: Fax Log: prints a log of approximately the last 30 fax transactions.  
5: Speed Dial List: prints a list of programmed speed-dial entries.  
6: Self-Test Report: prints a report to assist you in diagnosing print and  
alignment problems. For more information, see Print a self-test report.  
3. After the report that you want is highlighted, press OK.  
Set up speed dialing  
You can assign speed-dial entries to fax numbers you use often. Use the one-touch  
speed dial buttons on the control panel to send faxes quickly. You can also press  
Speed Dial to scroll through and select from the list of speed-dial entries.  
The first five speed-dial entries are automatically saved to the one-touch speed dial  
buttons on the control panel.  
For information on sending a fax using speed dials, see Send a fax using speed dials.  
You can also set up group speed dials. This saves you time by sending a fax to a  
group of people at once, rather than sending the fax to each recipient individually.  
You can quickly and easily set up speed-dial entries from your computer by using the  
HP Image Zone software. For more information, see the onscreen HP Image Zone  
Help that came with your HP Image Zone software.  
Create speed-dial entries  
You can create speed-dial entries for fax numbers that you use frequently.  
1. Press Setup.  
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HP Officejet 7200 All-in-One series  
           
2. Press 3, and then press 1.  
This selects Speed Dial Setup and then selects Individual Speed Dial.  
The first unassigned speed-dial entry appears on the control panel display.  
3.  
Press OK to select the displayed speed-dial entry. You can also press or to  
select an empty entry, and then press OK.  
4. Enter the fax number to assign to that entry, and then press OK.  
Tip To enter a pause in the fax number, press Redial/Pause.  
5. Enter the name, and then press OK.  
For more information on entering text, see Enter text and symbols.  
6. Press 1 if you want to set up another number, or press 2 to exit the Speed Dial  
Setup menu.  
Create group speed-dial entries  
You can create a group speed-dial entry that contains up to 48 individual speed-dial  
entries. This allows you to send black-and-white faxes to specific groups of people by  
using one speed-dial entry.  
Note You can only send black-and-white faxes when sending a fax to groups.  
Very Fine resolution is also not supported when using this feature.  
You can only assign previously entered individual speed-dial numbers to a group.  
Additionally, only individual speed-dial entries can be added; you can’t assign one  
group to another group.  
1. Press Setup.  
2. Press 3, and then press 2.  
This selects Speed Dial Setup and then selects Group Speed Dial.  
The first unassigned speed-dial entry appears on the control panel display.  
3. Press OK to select the displayed speed-dial entry. You can also press or to  
select another empty entry, and then press OK.  
4.  
Press to select an individual speed-dial entry to add to the group speed dial.  
5. Press OK.  
6. Press 1 to add another speed-dial entry, or press 2 if you are finished.  
7. Enter the group speed-dial name, and then press OK.  
For more information on entering text, see Enter text and symbols.  
8. Press 1 If you want to add another group, or press 2 to exit.  
Update speed-dial entries  
You can change the phone number or name of an individual speed-dial entry.  
Note If you update an individual speed-dial entry that is included in a group  
speed dial, the group is updated as well.  
1. Press Setup.  
2. Press 3, and then press 1.  
This selects Speed Dial Setup and then selects Individual Speed Dial.  
3.  
Press to scroll through the speed-dial entries, and then press OK to select the  
appropriate entry.  
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4.  
When the current fax number appears, press to erase it.  
5. Enter the new fax number.  
6. Press OK to save the new number.  
7. Enter the new name.  
For more information on entering text, see Enter text and symbols.  
8. Press OK.  
9. Press 1 to update another speed-dial entry, or press 2 to exit.  
Delete speed-dial entries  
You can delete an individual or group speed-dial entry. When you delete an individual  
speed-dial entry that is included in a group speed dial, the entry is deleted from the  
group as well.  
1. Press Setup.  
2. Press 3, and then press 3 again.  
This selects Speed Dial Setup and then selects Delete Speed Dial.  
3.  
Press until the speed-dial entry that you want to delete appears, and then  
press OK to delete it. You can also enter the speed-dial code by using the  
keypad on the control panel.  
The speed-dial entry is deleted.  
Change the fax resolution and lighter/darker settings  
You can change the fax Resolution and Lighter/Darker settings for documents that  
you are faxing.  
Change the fax resolution  
The Resolution setting affects the transmission speed and quality of faxed black-and-  
white documents. The HP All-in-One sends faxes at the highest resolution supported  
by the receiving fax machine. You can only change the resolution for faxes that you  
are sending in black and white. The HP All-in-One sends all color faxes using Fine  
resolution. The following resolution settings are available:  
●
Fine: provides high-quality text suitable for faxing most documents. This is the  
default setting.  
●
Very Fine: provides the best quality fax when you are faxing documents with very  
fine detail. If you choose Very Fine, be aware that the faxing process takes  
longer to complete and you can only send black-and-white faxes using this  
resolution. If you send a color fax, it will be sent using Fine resolution instead.  
Photo: provides the best quality fax when sending photographs. If you choose  
Photo, be aware that the faxing process takes longer to complete. When faxing  
photographs, we recommend that you choose Photo.  
●
●
Standard: provides the fastest possible fax transmission with the lowest quality.  
This setting returns to the default setting after the job has been completed, unless you  
set your changes as the default. For information, see Set new default settings.  
To change the resolution from the control panel  
1. Load your originals face up in the document feeder tray with the top of the page  
on the left.  
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2. Enter the fax number by using the keypad, press a one-touch speed dial button,  
or press Speed Dial until the appropriate speed-dial entry appears.  
3. In the Fax area, press Menu until Resolution appears.  
4.  
Press to select a resolution setting.  
5. Press Start Fax Black.  
Note If you press Start Fax Color, the fax will be sent using the Fine  
setting.  
Your fax is sent with the Resolution setting you selected. If you want to send all  
faxes with this setting, change it to the default. For more information, see Set new  
default settings.  
Change the lighter/darker setting  
You can change the contrast of a fax to be darker or lighter than the original. This  
feature is useful if you are faxing a document that is faded, washed out, or  
handwritten. You can darken the original by adjusting the contrast.  
This setting returns to the default setting after the job has been completed, unless you  
set your changes as the default. For information, see Set new default settings.  
1. Load your originals face up in the document feeder tray with the top of the page  
on the left.  
2. Enter the fax number by using the keypad, press a one-touch speed dial button,  
or press Speed Dial until the appropriate speed-dial entry appears.  
3. In the Fax area, press Menu until Lighter/Darker appears.  
4.  
Press to lighten the fax or press to darken it.  
The indicator moves to the left or right as you press an arrow.  
5. Press Start Fax Black or Start Fax Color.  
Your fax is sent with the Lighter/Darker setting you selected. If you want to send  
all faxes with this setting, change it to the default. For more information, see Set  
new default settings.  
Set new default settings  
You can change the default value for the Two-Sided Send, Resolution, and Lighter/  
Darker settings through the control panel.  
1. Make your changes to the Two-Sided Send (if available), Resolution, or Lighter/  
Darker settings.  
2. In the Fax area, press Menu until Set New Defaults appears.  
3.  
Press to select Yes.  
4. Press OK.  
Set fax options  
There are numerous fax options that you can set, such as controlling whether the  
HP All-in-One redials a busy number automatically, adjusting the volume of the HP All-  
in-One, and forwarding faxes to another number. When you make changes to the  
following options, the new setting becomes the default. Review this section for  
information on changing fax options.  
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Set the paper size for received faxes  
You can select the paper size for received faxes. The paper size you select should  
match what is loaded in your input tray. Faxes can be printed on letter, A4, or legal  
paper only.  
Note If an incorrect paper size is loaded in the input tray when a fax is  
received, the fax does not print and an error message appears on the control  
panel display. Load letter, A4, or legal paper, and then press OK to print the fax.  
1. Press Setup.  
2. Press 4, and then press 4 again.  
This selects Basic Fax Setup and then selects Fax Paper Size.  
3.  
Press to select an option, and then press OK.  
Set tone or pulse dialing  
You can set the dial mode for your HP All-in-One to either tone dialing or pulse  
dialing. Most telephone systems work with either type of dialing. If your telephone  
system does not require pulse dialing, we recommend using tone dialing. If you have  
a public telephone system or a private branch exchange (PBX) system, you might  
need to select Pulse Dialing. Contact your local telephone company if you are unsure  
which setting to use.  
Note 1 If you select Pulse Dialing, some phone system features might not be  
available. It can also take longer to dial a fax or phone number.  
Note 2 This feature is not supported in all countries/regions. If it is not  
supported in your country/region, Tone or Pulse Dialing does not appear in  
the menu.  
1. Press Setup.  
2. Press 4, and then press 7.  
This selects Basic Fax Setup and then selects Tone or Pulse Dialing.  
3.  
Press to select an option, and then press OK.  
Adjust the volume  
Your HP All-in-One provides three levels for adjusting the ring and speaker volume.  
The ring volume is the volume of the phone rings. The speaker volume is the level of  
everything else, such as the dial tones, fax tones, and button press beeps. The default  
setting is Soft.  
1. Press Setup.  
2. Press 4, and then press 5.  
This selects Basic Fax Setup and then selects Ring and Beep Volume.  
3.  
Press to select one of the options: Soft, Loud, or Off.  
Note If you select Off, you will not hear a dial tone, fax tones, or  
incoming ring tones.  
4. Press OK.  
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Forward faxes to another number  
You can set up your HP All-in-One to forward your faxes to another fax number. If a  
color fax is received, the fax is forwarded in black and white.  
Note When the HP All-in-One is forwarding your faxes, it will not print the  
faxes it receives unless there is a problem. If the HP All-in-One is not able to  
forward the fax to the designated fax machine (if it is not turned on, for  
example), the HP All-in-One will print the fax and an error report.  
We recommend that you verify the number you are forwarding to is a working fax line.  
Send a test fax to make sure the fax machine is able to receive your forwarded faxes.  
1. Press Setup.  
2. Press 4, and then press 6.  
This selects Basic Fax Setup and then selects Fax Forwarding Black Only.  
3.  
Press to select On.  
4. At the prompt, enter the number of the fax machine that will receive the forwarded  
faxes.  
5. Press OK.  
Fax Forwarding appears on the control panel display.  
Cancel fax forwarding  
You can cancel your fax forwarding setup from the control panel.  
To cancel fax forwarding from the control panel  
➔
Press Cancel, and then press 1.  
Fax forwarding is cancelled.  
Change the answer ring pattern (distinctive ringing)  
Many phone companies offer a distinctive ringing feature that allows you to have  
several phone numbers on one phone line. When you subscribe to this service, each  
number will have a different ring pattern. For example, you can have single, double,  
and triple rings for the different numbers. You can set up your HP All-in-One to  
answer incoming calls that have a specific ring pattern.  
If you connect your HP All-in-One to a line with distinctive ringing, have your  
telephone company assign one ring pattern to voice calls and another ring pattern to  
fax calls. We recommend that you request double or triple rings for a fax number.  
When the HP All-in-One detects the specified ring pattern, it will answer the call and  
receive the fax.  
For example, you might have your telephone company assign double rings to your fax  
number and a single ring to your voice number. In this setup, set the Answer Ring  
Pattern for your HP All-in-One to Double Rings. You can also set the Rings to  
Answer setting to 3. When a call comes in with a double ring, the HP All-in-One  
answers it after three rings and receives the fax.  
If you do not have this service, use the default ring pattern, which is All Rings.  
To change the answer ring pattern from the control panel  
1. Verify that your HP All-in-One is set to answer fax calls automatically. For  
information, see Set the answer mode.  
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2. Press Setup.  
3. Press 5, and then press 1.  
This selects Advanced Fax Setup and then selects Answer Ring Pattern.  
4.  
Press to select an option, and then press OK.  
When the phone rings with the ring pattern assigned to your fax phone line, the  
HP All-in-One answers the call and receives the fax.  
Redial a busy or unanswered number automatically  
You can set your HP All-in-One to redial a busy or an unanswered number  
automatically. The default setting for Busy Redial is Redial. The default setting for  
No Answer Redial is No Redial.  
1. Press Setup.  
2. Do one of the following:  
–
To change the Busy Redial setting, press 5, and then press 2.  
This selects Advanced Fax Setup and then selects Busy Redial.  
To change the No Answer Redial setting press 5, and then press 3.  
This selects Advanced Fax Setup and then selects No Answer Redial.  
–
3.  
Press to select Redial or No Redial.  
4. Press OK.  
Set automatic reduction for incoming faxes  
This setting determines what your HP All-in-One does if it receives a fax that is too  
large for the default paper size. With this setting turned on (the default), the image of  
the incoming fax is reduced so that it fits on one page, if possible. With this feature  
turned off, information that does not fit on the first page is printed on a second page.  
Automatic Reduction is useful when you receive a legal-size fax and letter-size  
paper is loaded in the input tray.  
1. Press Setup.  
2. Press 5, and then press 4.  
This selects Advanced Fax Setup and then selects Automatic Reduction.  
3.  
Press to select Off or On.  
4. Press OK.  
Set backup fax reception  
The HP All-in-One stores all received faxes in memory. If there is an error condition  
that prevents the HP All-in-One from printing the faxes, Backup Fax Reception  
allows you to continue receiving faxes. During the error condition, with Backup Fax  
Reception enabled, the faxes are stored in memory.  
For example, if the HP All-in-One is out of paper and Backup Fax Reception is  
enabled, all received faxes are stored in memory. After you load more paper, you can  
print the faxes. If you disable this feature, the HP All-in-One will not answer incoming  
fax calls until the error condition is resolved.  
During normal operation (whether Backup Fax Reception is On or Off), the HP All-in-  
One stores all faxes in memory. After the memory becomes full, the HP All-in-One  
overwrites the oldest, printed faxes as it receives new faxes. If you want to delete all  
the faxes in memory, turn off the HP All-in-One by pressing the On button.  
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Note If Backup Fax Reception is On and there is an error condition, the  
HP All-in-One stores the faxes it receives in memory as "unprinted." All  
unprinted faxes remain in memory until they are printed or deleted. When the  
memory becomes full of unprinted faxes, the HP All-in-One will not receive any  
more fax calls until the unprinted faxes are printed or deleted from memory.  
For information on printing or deleting faxes from memory, see Reprint or  
delete the faxes in memory.  
The default Backup Fax Reception setting is On.  
To set backup fax reception from the control panel  
1. Press Setup.  
2. Press 5, and then press 5 again.  
This selects Advanced Fax Setup and then selects Backup Fax Reception.  
3.  
Press to select On or Off.  
4. Press OK.  
Use error correction mode  
Error Correction Mode (ECM) eliminates data that is lost due to poor phone lines by  
detecting errors that occur during transmission and automatically requesting  
retransmission of the erroneous portion. Phone charges are unaffected, or might even  
be reduced, on good phone lines. On poor phone lines, ECM increases sending time  
and phone charges, but sends the data much more reliably. The default setting is on.  
Turn ECM off only if it increases phone charges substantially, and you can accept  
poorer quality in exchange for reduced charges.  
The following rules apply to ECM:  
●
If you turn ECM off, this applies only to faxes that you send. This does not apply  
to faxes that you receive.  
●
If you turn ECM off, set the Fax Speed to Medium. If the Fax Speed is set to  
Fast, the fax will automatically be sent with ECM on. For information on changing  
the Fax Speed, see Set the fax speed.  
●
If you send a fax in color, the fax will be sent with ECM on, regardless of the  
option currently set.  
To change the ECM setting from the control panel  
1. Press Setup.  
2. Press 5, and then press 6.  
This selects Advanced Fax Setup and then selects Error Correction Mode.  
3.  
Press to select Off or On.  
4. Press OK.  
Set the fax speed  
You can set the fax speed used to communicate between your HP All-in-One and  
other fax machines when sending and receiving faxes. The default fax speed is Fast.  
If you use one of the following, setting the fax speed to a slower speed might be  
required:  
●
●
An Internet phone service  
A PBX system  
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●
●
Fax over Internet Protocol (FoIP)  
An integrated services digital network (ISDN) service  
If you experience problems sending and receiving faxes, you might want to try setting  
the Fax Speed setting to Medium or Slow. The following table provides the available  
fax speed settings.  
Fax speed setting  
Fast  
Fax speed  
v.34 (33600 baud)  
v.17 (14400 baud)  
v.29 (9600 baud)  
Medium  
Slow  
To set the fax speed from the control panel  
1. Press Setup.  
2. Press 5, and then press 7.  
This selects Advanced Fax Setup and then selects Fax Speed.  
3. Press to select an option, and then press OK.  
Reprint or delete the faxes in memory  
You can reprint the last eight faxes in memory or delete all the faxes stored in  
memory. You might need to reprint a fax in memory if your HP All-in-One runs out of  
paper while receiving a fax. Or, you might want to delete all the faxes in memory for  
security purposes.  
Note The HP All-in-One stores all faxes it receives in memory, even when the  
faxes are printed. This allows you to reprint the last eight faxes later, if needed.  
After the memory becomes full, the HP All-in-One overwrites the oldest,  
printed faxes as it receives new faxes.  
If you receive a fax that is too large, such a very detailed color photo, it might not be  
stored in memory due to memory limitations. You will not be able to reprint faxes that  
were too large to be stored in memory.  
To reprint faxes in memory from the control panel  
1. Make sure you have paper loaded in the input tray.  
2. Press Setup.  
3. Press 6, and then press 4.  
This selects Tools and then selects Reprint Faxes in Memory.  
The faxes are printed in the reverse order they were received with the most  
recently received fax printed first, and so on.  
4. If you do not need a fax that is printing, press Cancel.  
The HP All-in-One begins printing the next fax in memory.  
Note You will need to press Cancel for each stored fax in order to stop it  
from printing.  
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To delete all the faxes in memory from the control panel  
➔
To delete all the faxes from memory, turn off the HP All-in-One by pressing the  
On button.  
All faxes stored in memory will be deleted from memory after you turn off the power to  
your HP All-in-One.  
Fax over the Internet  
You might subscribe to a low-cost phone service that allows you to send and receive  
faxes with your HP All-in-One by using the Internet. This method is called Fax over  
Internet Protocol (FoIP). You probably use a FoIP service (provided by your telephone  
company) if you:  
●
●
Dial a special access code along with the fax number, or  
Have an IP converter box that connects to the Internet and provides analog  
phone ports for the fax connection.  
Note You can only send and receive faxes by connecting a phone cord to the  
port labeled "1-LINE" on the HP All-in-One and not from the Ethernet port. This  
means that your connection to the Internet must be done either through a  
converter box (which supplies regular analog phone jacks for fax connections)  
or your telephone company.  
The FoIP service might not work properly when the HP All-in-One is sending and  
receiving faxes at high speed (33600 bps). If you experience problems sending and  
receiving faxes while using an Internet fax service, use a slower fax speed. You can  
do this by changing the Fax Speed setting from High (the default) to Medium. For  
information on changing this setting, see Set the fax speed.  
You should also check with your telephone company to make sure their Internet  
phone service supports faxing. If they do not support faxing, you will not be able to  
send and receive faxes through the Internet.  
Stop faxing  
You can cancel a fax you are sending or receiving at any time.  
To stop faxing from the control panel  
➔
Press Cancel on the control panel to stop a fax you are sending or receiving.  
Look for the Fax Cancelled message on the control panel display. If it does not  
appear, press Cancel again.  
The HP All-in-One prints any pages it has already started printing and then  
cancels the remainder of the fax. This can take a few moments.  
To cancel a number you are dialing  
➔
Press Cancel to cancel a number you are currently dialing.  
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12 Use HP Instant Share  
HP Instant Share makes it easy to share photos with family and friends. Just scan a  
photo or insert a memory card into the appropriate card slot on your HP All-in-One,  
select one or more photos to share, select a destination for your photos, and then  
send the photos on their way. You can even upload your photos to an online photo  
album or an online photo finishing service. Availability of services varies by country/  
region.  
With HP Instant Share E-mail, family and friends always get photos they can view --  
no more large downloads or images that are too big to open. An e-mail message with  
thumbnail images of your photos is sent with a link to a secure Web page where  
family and friends can easily view, share, print, and save the photos.  
Overview  
Your HP Officejet 7200 All-in-One series is equipped with a USB port so you can  
connect directly to your PC using a USB cable. It is also equipped with an Ethernet  
port so you can connect to an existing local are network (LAN). Choose the port that  
best matches the environment to which you are connecting your HP All-in-One. Now  
you can share photos with friends and relatives using your HP All-in-One and the  
HP Image Zone software installed on your computer.  
USB- and network-connected devices are shown below.  
Use HP Instant Share to send images from your HP All-in-One to a destination of your  
choice. The destination, for example, can be an e-mail address, an online photo  
album, or an online photo finishing service. Availability of services varies by country/  
region.  
Note You can also send images to a friend or relative's network-connected  
HP All-in-One or photo printer. To send to a device, you must have an HP  
Passport user ID and password. The receiving device must be set up and  
registered with HP Instant Share. You will also need to obtain the name the  
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recipient assigned to the receiving device. Further instructions are provided in  
step 7 in Send images using your HP All-in-One.  
Get started  
You must have the following to use HP Instant Share with your HP All-in-One:  
●
An HP All-in-One connected to a computer (either with a USB cable or through a  
LAN)  
●
●
Broadband Internet access  
Based on your operating system:  
–
–
Windows: HP Image Zone software installed on your computer  
Macintosh: HP Image Zone software installed on your computer, including  
the HP Instant Share client application software  
Once you have set up your HP All-in-One and installed the HP Image Zone software,  
you are ready to start sharing photos using HP Instant Share. For more information on  
setting up your HP All-in-One, see the Setup Guide that came with your device.  
Send images using your HP All-in-One  
Images can be photos or scanned documents. Either can be shared with friends and  
relatives using your HP All-in-One and HP Instant Share. Simply transfer photos to  
your computer from a memory card or scan an image, select one or more images to  
share, and send your images to the destination of your choice.  
Send photos from a memory card  
You can use your HP All-in-One to share photos from a memory card. Transfer your  
photos to your computer, select the photos you want to send, and share them using  
HP Instant Share E-mail.  
Note For more information on using a memory card, see Use a memory card  
or PictBridge camera.  
1. Make sure the memory card is inserted into the appropriate card slot on your  
HP All-in-One.  
–
–
If you are connected using a USB cable, skip to step 5.  
If you are connected through an Ethernet network, continue with step 2.  
2. The Photo menu displays on the control panel display with Photo Transfer  
selected. Press to select Yes, and then press OK.  
The transfer process is started.  
Note Movie file types might not be supported by the HP Instant Share  
service.  
3.  
When the Transfer To menu appears, press to select the computer to which  
you want to transfer the photos.  
4. Press OK.  
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Chapter 12  
5. Perform one of the following:  
–
For Windows users, the HP photo transfer software dialog box displays on  
your computer screen. Click the option to save the photos to your computer.  
For Macintosh OS X users, the Image Capture dialog displays on your  
computer screen.  
–
Note Image Capture opens automatically only if you have  
configured it as described in the Transfer Images section of the  
HP Image Zone Help.  
•
•
Choose a destination for your images from the Download To pop-up  
menu.  
Choose View Images with HP Gallery from the Automatic Task pop-  
up menu.  
–
For Macintosh OS 9 users, the Unload images software dialog displays on  
your computer screen.  
Tip If you are using Macintosh OS 9, upload your photos to the  
HP Gallery on your Macintosh. Click E-mail, and send the photos as  
an e-mail attachment by following the prompts on your computer  
screen.  
6. Follow the steps appropriate for your operating system:  
If you are using a Windows-based computer:  
a. Double-click the HP Image Zone icon on your desktop.  
The HP Image Zone window opens on your computer. The My Images tab  
appears in the window.  
b. Select one or more images from the folder(s) in which they are stored.  
For more information, see the onscreen HP Image Zone Help.  
c. Click the HP Instant Share tab.  
The HP Instant Share tab appears in the HP Image Zone window.  
d. From either the Control or Work areas of the HP Instant Share tab, click  
the link or icon of the service you want to use to send your photos.  
Note If you click See All Services, you can choose from among all  
of the services available in your country/region, for example:  
HP Instant Share E-mail and Create Online Albums. Follow the  
onscreen instructions.  
The Go Online screen appears in the Work area.  
e. Click Next and follow the onscreen instructions.  
If you are using Macintosh OS X:  
a. In the HP Gallery Image Area, select one or more photos to share.  
b. On the Sidebar, click the Share Images icon.  
The HP Instant Share client application software window appears.  
c. Make sure the photos you want to share display in the HP Instant Share  
window.  
Use the - button to remove photos, or the + button to add photos to the  
window.  
d. Click Continue and follow the onscreen instructions.  
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HP Officejet 7200 All-in-One series  
e. From the HP Instant Share services list, select the service you want to use to  
send your photos.  
f. Follow the onscreen instructions.  
7. If you select the HP Instant Share E-mail service, you can:  
–
–
–
–
Send an e-mail message with thumbnail images of your photos which can be  
viewed, printed, and saved.  
Open and maintain an e-mail address book. Click Address Book, register  
with HP Instant Share, and create an HP Passport account.  
Send your e-mail message to multiple addresses. Click the multiple address  
link.  
Send a collection of images to a friend or relative's network-connected  
device. Enter the name assigned to the device by the recipient in the E-mail  
address text box followed by @send.hp.com. You will be prompted to sign in  
to HP Instant Share with your HP Passport userid and password.  
Note If you have not previously set up HP Instant Share, click I need  
an HP Passport account on the Sign in with HP Passport screen.  
Obtain an HP Passport user ID and password.  
Send a scanned image  
You can share a scanned image. Place the image on the glass, select a destination,  
scan the image, and share your image using HP Instant Share E-mail.  
Note For more information on scanning an image, see Use the scan features.  
1. Load your original face down on the right front corner of the glass.  
2. Press Scan To on the control panel of your HP All-in-One.  
The Scan menu appears on the control panel display.  
3. Perform one of the following:  
–
–
If you are connected using a USB cable, skip to step 6.  
If you are connected through an Ethernet network, continue with step 4.  
4.  
5.  
Press to select Select Computer, and then press OK.  
Press to select the computer to which you want to send the image, and then  
press OK.  
6.  
Press to select HP Instant Share, and then press OK or Start Scan.  
The image is scanned and uploaded to your computer.  
For Windows users, the HP Image Zone software opens on your computer. The  
HP Instant Share tab appears. A thumbnail of the scanned image appears in the  
Selection Tray. For more information on the HP Image Zone, see the onscreen  
help.  
For Macintosh OS X users (v10.2 and later), the HP Instant Share client  
application software opens on your computer. A thumbnail of the scanned image  
appears in the HP Instant Share window.  
Note If you are using Macintosh OS X (earlier than v10.2) or OS 9, your  
photos are uploaded to the HP Gallery on your Macintosh. Click E-mail.  
Send the scanned image as an e-mail attachment by following the  
prompts on your computer screen.  
7. Follow the steps appropriate for your operating system:  
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If you are using a Windows-based computer:  
a. From either the Control or Work areas of the HP Instant Share tab, click  
the link or icon of the service you want to use to send your scanned image.  
Note If you click See All Services, you can choose from among all  
of the services available in your country/region, for example:  
HP Instant Share E-mail and Create Online Albums. Follow the  
onscreen instructions.  
The Go Online screen appears in the Work area.  
b. Click Next and follow the onscreen instructions.  
If you are using a Macintosh:  
a. Make sure the scanned image you want to share displays in the HP Instant  
Share window.  
Use the - button to remove photos, or the + button to add photos to the  
window.  
b. Click Continue and follow the onscreen instructions.  
c. From the HP Instant Share services list, select the service you want to use to  
send your scanned image.  
d. Follow the onscreen instructions.  
8. If you select the HP Instant Share E-mail service, you can:  
–
–
–
–
Send an e-mail message with thumbnail images of your photos which can be  
viewed, printed, and saved.  
Open and maintain an e-mail address book. Click Address Book, register  
with HP Instant Share, and create an HP Passport account.  
Send your e-mail message to multiple addresses. Click the multiple address  
link.  
Send a collection of images to a friend or relative's network-connected  
device. Enter the name assigned to the device by the recipient in the E-mail  
address text box followed by @send.hp.com. You will be prompted to sign in  
to HP Instant Share with your HP Passport userid and password.  
Note If you have not previously set up HP Instant Share, click I need  
an HP Passport account on the Sign in with HP Passport screen.  
Obtain an HP Passport user ID and password.  
Note You can also use the Scan To button to send a scanned image. For  
more information, see Use the scan features.  
Send images using your computer  
In addition to using your HP All-in-One to send images through HP Instant Share, you  
can use the HP Image Zone software installed on your computer to send images. The  
HP Image Zone software lets you select and edit one or more images, and then  
access HP Instant Share to select a service (for example, HP Instant Share E-mail)  
and send your images. At a minimum, you can share images through the following:  
●
●
●
●
HP Instant Share E-mail (send to an e-mail address)  
HP Instant Share E-mail (send to a device)  
Online albums  
Online photo finishing (availability varies by country/region)  
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Send images using the HP Image Zone software (Windows)  
You can use the HP Image Zone software to share images with friends and relatives.  
Simply open the HP Image Zone, select the images you want to share, and forward  
the images using the HP Instant Share E-mail service.  
To use the HP Image Zone software  
1. Double-click the HP Image Zone icon on your desktop.  
The HP Image Zone window opens on your computer. The My Images tab  
appears in the window.  
2. Select one or more images from the folder(s) in which they are stored.  
For more information, see the onscreen HP Image Zone Help.  
Note Use the HP Image Zone image editing tools to edit your images  
and achieve the results you want. For more information, see the onscreen  
HP Image Zone Help.  
3. Click the HP Instant Share tab.  
The HP Instant Share tab appears in the HP Image Zone window.  
4. From either the Control or Work areas of the HP Instant Share tab, click the link  
or icon of the service you want to use to send your scanned image.  
Note If you click See All Services, you can choose from among all of the  
services available in your country/region, for example: HP Instant Share  
E-mail and Create Online Albums. Follow the onscreen instructions.  
The Go Online screen appears in the Work area of the HP Instant Share tab.  
5. Click Next and follow the onscreen instructions.  
If you select the HP Instant Share E-mail service, you can:  
–
–
–
–
Send an e-mail message with thumbnail images of your photos which can be  
viewed, printed, and saved.  
Open and maintain an e-mail address book. Click Address Book, register  
with HP Instant Share, and create an HP Passport account.  
Send your e-mail message to multiple addresses. Click the multiple address  
link.  
Send a collection of images to a friend or relative's network-connected  
device. Enter the name assigned to the device by the recipient in the E-mail  
address text box followed by @send.hp.com. You will be prompted to sign in  
to HP Instant Share with your HP Passport userid and password.  
Note If you have not previously set up HP Instant Share, click I need  
an HP Passport account on the Sign in with HP Passport screen.  
Obtain an HP Passport user ID and password.  
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Send images using the HP Instant Share client application software (Macintosh  
OS X v10.2 and later)  
Note Macintosh OS X v10.2.1 and v10.2.2 are not supported.  
You can use the HP Instant Share client application to share images with friends and  
relatives. Simply open the HP Instant Share window, select the images you want to  
share, and forward the images using the HP Instant Share E-mail service.  
Note For more information on using the HP Instant Share client application  
software, see the onscreen HP Image Zone Help.  
To use the HP Instant Share client application  
1. Select the HP Image Zone icon from the Dock.  
The HP Image Zone opens on your desktop.  
2. In the HP Image Zone, click the Services button at the top of the window.  
A list of applications appears in the lower part of the HP Image Zone.  
3. Choose HP Instant Share from the list of applications.  
The HP Instant Share client application software opens on your computer.  
4. Use the + button to add an image to the window, or the - button to remove an  
image.  
Note For more information on using the HP Instant Share client  
application software, see the onscreen HP Image Zone Help.  
5. Make sure the images you want to share display in the HP Instant Share window.  
6. Click Continue and follow the onscreen instructions.  
7. From the HP Instant Share services list, select the service you want to use to  
send your scanned image.  
8. Follow the onscreen instructions.  
If you select the HP Instant Share E-mail service, you can:  
–
–
–
–
Send an e-mail message with thumbnail images of your photos which can be  
viewed, printed, and saved.  
Open and maintain an e-mail address book. Click Address Book, register  
with HP Instant Share, and create an HP Passport account.  
Send your e-mail message to multiple addresses. Click the multiple address  
link.  
Send a collection of images to a friend or relative's network-connected  
device. Enter the name assigned to the device by the recipient in the E-mail  
address text box followed by @send.hp.com. You will be prompted to sign in  
to HP Instant Share with your HP Passport userid and password.  
Note If you have not previously set up HP Instant Share, click I need  
an HP Passport account on the Sign in with HP Passport screen.  
Obtain an HP Passport user ID and password.  
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Share images using the HP Image Zone (Macintosh OS X earlier than v10.2)  
Note Macintosh OS X v10.0 and v10.0.4 are not supported.  
You can share images with anyone who has an e-mail account. Simply start the  
HP Image Zone and open the HP Gallery. Then create a new e-mail message using  
an e-mail application installed on your computer.  
Note For more information, see the HP Gallery section in the onscreen  
HP Image Zone Help.  
To use the e-mail option within the HP Image Zone  
1. Select the HP Image Zone icon from the Dock.  
The HP Image Zone opens on your desktop.  
2. In the HP Image Zone, click the Services button at the top of the window.  
A list of applications appears in the lower part of the HP Image Zone.  
3. Choose HP Gallery from the list of applications.  
The HP Gallery opens on your computer.  
4. Select one or more images to share.  
For more information, see the onscreen HP Image Zone Help.  
5. Click E-mail.  
The e-mail program on your Macintosh opens.  
Send the images as an e-mail attachment by following the prompts on your  
computer screen.  
Share images using the HP Director (Macintosh OS 9)  
Note Macintosh OS 9 v9.1.5 and later and v9.2.6 and later are supported.  
You can share images with anyone who has an e-mail account. Simply start the  
HP Director and open the HP Gallery. Then create a new e-mail message using an e-  
mail application installed on your computer.  
Note For more information, see the HP Gallery section in the onscreen  
HP Image Zone Help.  
To use the e-mail option within the HP Director  
1. Double-click the HP Director shortcut on your desktop.  
The HP Director menu opens on your desktop.  
2. Double-click HP Gallery.  
The HP Gallery opens on your desktop.  
3. Select one or more images to share.  
For more information, see the onscreen HP Image Zone Help.  
4. Click E-mail.  
The e-mail program on your Macintosh opens.  
Send the images as an e-mail attachment by following the prompts on your  
computer screen.  
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13 Set up your network  
This chapter describes how to connect your HP All-in-One to an Ethernet network so  
that you can share your HP All-in-One with other computers. Also included are  
examples of recommended networks and network management information. If you are  
connecting your HP All-in-One to a network for the first time or you want a direct USB  
connection instead, please see the printed Setup Guide that came with your HP All-in-  
One.  
Use this chapter to help you find information on the following topics:  
●
●
●
●
●
●
●
Switch from a USB connection to a network connection  
Choose a recommended Ethernet network  
Connect to an Ethernet network  
Install the software for a network connection  
Connect additional computers  
Manage your network  
Network glossary  
Note For definitions of network terms used in this chapter, see the Network  
glossary.  
Switch from a USB connection to a network connection  
If you first install your HP All-in-One with a USB connection, you can later switch to a  
network connection.  
To switch a USB connection to a network connection  
1. Unplug the USB connection from the back of your HP All-in-One.  
2. Install the software, as described in Install the software for a network connection.  
3. When the installation is complete, access the printer icons on your computer as  
follows:  
–
–
–
For Windows XP: Open the Printers and Faxes folder.  
For Windows 9.x or Windows 2000: Open the Printers folder.  
For Macintosh OS X: Open the Printer Setup Utility in the Utilities list.  
4. Check to see if the USB printer icon for your HP All-in-One is there. If it is, delete it.  
Choose a recommended Ethernet network  
Use this section to help you identify what kind of Ethernet network you already have in  
place or want to set up. Each network shown here uses a device, such as an Ethernet  
router, to connect the network elements. A network connected in this manner is called  
an infrastructure network. An Ethernet network provides superior performance,  
reliability, and network security.  
Ethernet networks might or might not be connected to the Internet. If you place your  
HP All-in-One on an Ethernet network connected to the Internet, it is recommended  
that you use a gateway so that the IP address for the HP All-in-One is assigned  
dynamically through Dynamic Host Configuration Protocol (DHCP). A gateway can  
either be a router or a Windows computer running Internet Connection Sharing (ICS).  
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Note For definitions of terms not defined here, see the Network glossary.  
We recommend the wired LAN (local area network) configurations below to support  
your HP All-in-One.  
Ethernet connection to a wired network with DSL or cable Internet access  
If your network has DSL or cable Internet access, you can use either a router or a  
computer as the Internet gateway. With either DSL or cable, you are able to access  
the full functionality of your HP All-in-One, including sharing pictures over the Internet  
with HP Instant Share.  
Router gateway  
In this example, a router manages the network connections, and a DSL or cable  
modem provides Internet access. If you use this configuration, connect your HP All-in-  
One to the router with an Ethernet cable.  
With this configuration, you are able to access the full functionality of the HP All-in-  
One, including sharing pictures over the Internet. For connection instructions, see  
Connect to an Ethernet network.  
Computer gateway  
In this example, the network devices are connected to a switch or router. A computer  
on the network acts as the gateway between the network and the Internet. The  
gateway computer uses Windows Internet Connection Sharing (ICS) or similar  
software to manage the network connections and provide Internet access to the other  
devices.  
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Note If the computer acting as a gateway is turned off, the other computers  
on the network will lose their Internet connection. The HP All-in-One will not  
support Internet-related functions.  
If you use this configuration, connect your HP All-in-One to the switch or router with  
an Ethernet cable. For connection instructions, see Connect to an Ethernet network.  
Ethernet connection to a wired network with modem Internet access  
In this example, the network devices are connected to a switch or router, and a  
modem (shown here connected to the computer on the left) provides Internet access.  
The modem is connected to the computer using a phone cord and jack. Only one  
computer has Internet access. Neither the HP All-in-One nor any of the other  
computers on the network have access to the Internet. If you use this configuration,  
connect your HP All-in-One to the switch or router with an Ethernet cable. For  
connection instructions, see Connect to an Ethernet network.  
Note In order to use the HP Instant Share features on your HP All-in-One,  
you will need broadband Internet access, such as cable or DSL. For more  
information about HP Instant Share, see Use HP Instant Share.  
Ethernet connection to a wired network without Internet  
In this example, the network devices are connected to a switch or router, and there is  
no Internet connection. Devices use AutoIP, which means IP addresses are  
configured automatically. If you have this configuration, connect your HP All-in-One to  
the switch or router with an Ethernet cable. For connection instructions, see Connect  
to an Ethernet network.  
Note In order to use the HP Instant Share features on your HP All-in-One,  
you will need broadband Internet access, such as cable or DSL. For more  
information about HP Instant Share, see Use HP Instant Share.  
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Ethernet connection to a wireless network  
Your access point connects a wired device to a wireless network. In this model, your  
computer is configured for wireless networking using a wireless network adapter, and  
transfers and receives data through the access point. Your HP All-in-One is  
configured for wired networking and is connected with an Ethernet cable to the access  
point. A DSL or cable modem can provide Internet access. For connection  
instructions, see Connect to an Ethernet network.  
Note In this configuration, we recommend that you route the Internet  
connection directly through the access point using an Ethernet cable.  
Connect to an Ethernet network  
Use this chapter to connect your HP All-in-One to a router, switch, or access point  
using an Ethernet cable.  
For ideas on how to set up a wired network, see Choose a recommended Ethernet  
network.  
Note For definitions of terms not defined here, see the Network glossary.  
To connect your HP All-in-One to your computer, first see the next section for the  
things you will need. When you are finished connecting your HP All-in-One, you will  
need to install the software as described in Install the software for a network connection.  
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What you need  
●
A functional Ethernet network that includes an Ethernet router, switch, or a  
wireless access point with Ethernet ports.  
●
CAT-5 Ethernet cable. If the Ethernet cable provided is not long enough for your  
network configuration, you might need to purchase a longer cable.  
Although standard Ethernet cables look similar to standard telephone cables,  
they are not interchangeable. There is a different number of wires in each one,  
and each has a different connector. An Ethernet cable connector (also called an  
RJ-45 connector) is wider and thicker and always has 8 contacts on the end. A  
phone connector has between 2 and 6 contacts.  
●
●
A desktop computer or laptop with either a wired or wireless connection to the  
router or access point.  
Note The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet  
networks. If you are purchasing, or have purchased, a network interface  
card (NIC), make sure it can operate at either speed.  
Broadband Internet access such as cable or DSL (only if you want to access  
HP Instant Share directly from the device). For more information on HP Instant  
Share, see Use HP Instant Share.  
Connect your HP All-in-One  
1. Remove the yellow plug from the back of the HP All-in-One.  
2. Connect the Ethernet cable to the Ethernet port on the back of your HP All-in-One.  
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3. Connect the other end of the Ethernet cable to an available port on your Ethernet  
router, switch, or wireless access point.  
4. Once you have connected the HP All-in-One to the network, go to your computer  
to install the software. See Install the software for a network connection.  
Install the software for a network connection  
Use this section to install your HP All-in-One software on either a Windows or  
Macintosh computer connected to an Ethernet network. However, before you install  
the software, make sure you have connected your HP All-in-One to an Ethernet  
network as described in the previous section, Connect to an Ethernet network.  
Note If your computer is configured to connect to a series of network drives,  
make sure that your computer is currently connected to these drives before  
installing the software. Otherwise, HP All-in-One installation software might  
take one of the reserved drive letters, and you will not be able to access that  
network drive on your computer.  
See the instructions below for your Windows or Macintosh computer.  
For Windows  
The following instructions are for Windows computers only.  
Note Installation time can range from 20 to 45 minutes depending on your  
operating system, the amount of available space, and the processor speed of  
your computer.  
To install your HP All-in-One software  
1. Quit all applications running on your computer, including the internal XP firewall  
and any other firewall or virus detection software.  
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2. Insert the Windows CD that came with your HP All-in-One into the CD-ROM drive  
on your computer.  
The Welcome screen appears.  
Note Windows XP only: If the startup screen does not appear, double-  
click My Computer, double-click the CD-ROM icon, and then double-click  
setup.exe.  
3. Click Next on the installation screens for checking and preparing the system, and  
for installing drivers, plug-ins, and software.  
After several screens, the Connection Type screen appears.  
Note On the screens warning about firewalls on your system, you must  
accept them in order to continue with the installation.  
4. On the Connection Type screen, select Through the network, and then click  
Next.  
The Searching screen appears as the Setup program searches for your HP All-in-  
One on the network.  
5.  
On the Printer Found screen, verify that the printer description is correct.  
If more than one printer is found on the network, the Printers Found screen  
appears. Select the device you wish to connect.  
To see the device settings on your HP All-in-One:  
a. Go to the control panel on your device.  
b. Select View Network Settings on the Network Menu, and then select  
Display Summary.  
6. If the device description is correct, select Yes, install this printer.  
7. At the prompt, restart your computer to finish the installation process.  
When you have finished installing the software, your HP All-in-One is ready for  
service.  
8. If you disabled a firewall or virus detection software on your computer, make sure  
to enable it again.  
9. To test your network connection, go to your computer and print a test page to  
your HP All-in-One. For more information, see Print from your computer.  
For Macintosh  
The following instructions are for Macintosh computers only.  
Note Installation time can range from 20 to 45 minutes depending on your  
operating system, the amount of available space, and the processor speed.  
To install your HP All-in-One software  
1. Quit all applications running on your computer.  
2. Insert the Macintosh CD that came with your HP All-in-One into the CD-ROM  
drive on your computer.  
3. Double-click the HP All-in-One installer icon.  
4. On the Authentication screen, enter the Administrator password used to access  
your computer or network.  
The installer software looks for HP All-in-One devices, and then lists them.  
5. On the Select Device screen, select your HP All-in-One.  
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6. Follow the onscreen instructions to complete all the installation steps, including  
the Setup Assistant.  
When you have finished installing the software, your HP All-in-One is ready for  
service.  
7. To test your network connection, go to your computer and print a test page to  
your HP All-in-One. For more information, see Print from your computer.  
Connect additional computers  
If your HP All-in-One is connected to one of the recommended networks you can  
share your HP All-in-One with additional computers on the network. For each  
additional computer, you must install the HP All-in-One software, as described in  
Install the software for a network connection. During installation, the software will  
discover the SSID (network name) of the existing network. Once you have set up your  
HP All-in-One on the network you will not need to configure it again when you add  
additional computers.  
Manage your network  
This section describes how to use the network tools on the HP All-in-One control  
panel and the Embedded Web Server. These tools enable you to view and edit  
network settings, and add advanced security to your network.  
Use the HP All-in-One control panel  
Print and view a network configuration page  
The Network Configuration Page lists all of the important network settings such as  
the IP address, link speed, DNS, and DNS-SD.  
To print a network configuration page  
1. Press Setup.  
2. Press 8, and then press 1.  
This selects the Network Setup menu and then selects Print Network Settings.  
3. Press 1 or OK to confirm.  
For definitions of the items on the configuration page, see Configuration page  
definitions.  
Restore network defaults  
If necessary, you can reset the HP All-in-One network to factory defaults.  
To reset to factory defaults  
1. Press Setup.  
2. Press 8, and then press 4.  
This selects the Network Setup menu and then selects Restore Network  
Defaults.  
3. Press OK to confirm.  
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Advanced network settings  
The advanced network settings are provided for your convenience. However, unless  
you are an advanced user, you should not change any of these settings. The  
advanced settings include Set Link Speed and IP Settings  
This section contains the following topics:  
●
●
Set link speed  
Change IP settings  
Set link speed  
You can change the speed at which data is transmitted over the network. The default  
is Automatic.  
To set the link speed  
1. Press Setup.  
2. Press 8, and then press 2.  
This selects the Network Setup menu and then selects Set Link Speed.  
3.  
Press until the link speed appears:  
–
–
–
–
–
Automatic  
10-Full  
10-Half  
100-Full  
100-Half  
Change IP settings  
The default IP setting is Automatic. However, if necessary, you can manually change  
the IP address, subnet mask, or the default gateway. To see the IP address and  
subnet mask of your HP All-in-One, print a network configuration page from your  
HP All-in-One (see Print and view a network configuration page). For a description of  
the items on the configuration page, including the IP address and subnet mask, see  
Configuration page definitions.  
To change the IP settings from the control panel  
1. Press Setup.  
2. Press 8, and then press 3.  
This selects the Network Setup menu and then selects IP Settings.  
3.  
Press until Manual appears, and then press OK.  
4. Edit the IP Address, and then press OK.  
5. Edit the Subnet Mask, and then press OK.  
6. Edit the Default Gateway, and then press OK.  
Use the Embedded Web Server  
The best way to manage the general network settings for the HP All-in-One is through  
the HP All-in-One control panel. For more information, see Use the HP All-in-One  
control panel.  
However, for more advanced settings you can use the Embedded Web Server (EWS),  
a network configuration tool you access from your web browser. The EWS enables  
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you to monitor status, configure HP All-in-One networking parameters, or access  
HP All-in-One features.  
For more information about features available in the EWS, see the onscreen help  
within the Embedded Web Server. To access Embedded Web Server Help, open the  
Embedded Web Server as described below, then click the Help link under Other  
Links on the Embedded Web Server Home tab.  
Tip You can use the Embedded Web Server to check the amount of ink  
remaining in the print cartridges. For more information, see Check the  
estimated ink levels.  
To access the Embedded Web Server  
1. Press Setup.  
2. Press 8, and then press 1.  
This prints a configuration page for your HP All-in-One, including the IP address.  
You will use the IP address in the next step.  
3. In the Address box in your web browser, enter the IP address of the HP All-in-  
One, as shown on the network configuration page. For example,  
http://195.168.0.5.  
The Embedded Web Server Home page appears, showing the HP All-in-One  
device information.  
Note If you are using a proxy server in your browser, you might need to  
disable it to access the Embedded Web Server.  
4. If you need to change the language displayed in the Embedded Web Server, do  
the following:  
a. Click the Settings tab.  
b. Click Select Language in the Settings navigation menu.  
c. In the Select Language list, click the appropriate language.  
d. Click Apply.  
5. Click the Home tab to access device and network information, or click the  
Networking tab to access more network information or to modify network  
information.  
Note Do not disable TCP/IP (Transmission Control Protocol/Internet  
Protocol) on your computer. It is required for communication with the  
Embedded Web Server.  
Configuration page definitions  
This section explains the items that appear on the network configuration page.  
This section contains the following topics:  
●
●
●
General network settings  
Wireless network settings  
Miscellaneous  
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General network settings  
The following table describes the general network settings shown on the network  
configuration page.  
Parameter  
Description  
Status of the HP All-in-One:  
Network Status  
●
●
Ready: the HP All-in-One is ready to receive or transmit data.  
Offline: the HP All-in-One is not currently connected to the  
network.  
Active  
Network mode of the HP All-in-One:  
Connection  
Type  
●
Wired: the HP All-in-One is connected by Ethernet cable to an  
IEEE 802.3 network.  
●
None: There is no network connection.  
Note Only one connection type can be active at a time.  
The web or IP address of the Embedded Web Server.  
URL  
Note You will need to know this URL when you try to access the  
Embedded Web Server.  
Hardware  
Address  
(MAC)  
The Media Access Control (MAC) address that identifies the  
HP All-in-One. This is a unique 12-digit identification number  
assigned to networking hardware for identification. No two pieces  
of hardware have the same MAC address.  
Note Some Internet service providers (ISPs) require that you  
register the MAC address of the Network Card or LAN Adapter  
that was connected to your cable or DSL modem during installation.  
Firmware  
Revision  
The internal networking component and device firmware revision  
code separated by a hyphen.  
Note If you call in for support, depending on the problem, you  
might be asked to provide the firmware revision code.  
The TCP/IP name assigned by the install software to the device.  
By default, this is the letters HP followed by the last 6 digits of the  
MAC address.  
Hostname  
IP Address  
This address uniquely identifies the device on the network. IP  
addresses are assigned dynamically through DHCP or AutoIP.  
You can also set up a static IP address, though this is not  
recommended.  
Note Manually assigning an invalid IP address during install will  
prevent your network components from seeing the HP All-in-One.  
A subnet is an IP address assigned by the install software to make  
an additional network available as part of a larger network.  
Subnets are specified by a subnet mask. This mask determines  
Subnet Mask  
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Parameter  
Description  
which of the HP All-in-One IP address bits identify the network and  
subnet, and which bits identify the device itself.  
Note It is recommended that the HP All-in-One and the  
computers that use it all reside on the same subnet.  
Default  
Gateway  
A node on a network that serves as an entrance to another  
network. A node in this instance can be a computer or some other  
device.  
Note The address of the default gateway is assigned by the  
install software.  
Configuration  
Source  
The protocol used to assign the IP address to the HP All-in-One:  
●
AutoIP: the installation software automatically determines the  
configuration parameters.  
●
DHCP: the configuration parameters are supplied by a  
dynamic host configuration protocol (DHCP) server on the  
network. On small networks, this could be a router.  
Manual: the configuration parameters are set manually, such  
as a static IP address.  
●
●
Not Specified: the mode used when the HP All-in-One is  
initializing.  
The IP address of the domain name service (DNS) for the network.  
When you use the web or send an e-mail message, you use a  
domain name to do it. For example, the URL http://www.hp.com  
contains the domain name hp.com. The DNS on the Internet  
translates the domain name into an IP address. Devices use the  
IP addresses to refer to one another.  
DNS Server  
●
●
IP Address: the IP address of the domain name server.  
Not Specified: the IP address is not specified, or the device is  
initializing.  
Note Check to see if a DNS IP address appears on the network  
configuration page. If no address is shown, obtain the DNS IP  
address from your Internet service provider (ISP).  
Rendezvous is used with local and ad hoc networks that don't use  
central DNS servers. To perform name services, Rendezvous  
uses a DNS alternative called mDNS.  
mDNS  
With mDNS, your computer can find and use any HP All-in-One  
connected to your local area network. It can also work with any  
other Ethernet-enabled device that appears on the network.  
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Parameter  
Description  
Admin  
Password  
Status of the administrator's password for the Embedded Web  
Server:  
●
Set: password is specified. You must enter the password to  
make changes to the Embedded Web Server parameters.  
Not Set: no password is set. A password is not required for  
making changes to the Embedded Web Server parameters.  
●
Link  
The speed at which data is transmitted over a network:  
Configuration  
●
●
●
●
●
10TX-Full: for wired network.  
10TX-Half: for wired network.  
100TX-Full: for wired network.  
100TX-Half: for wired network.  
None: networking is disabled.  
Wireless network settings  
The following table describes the wireless network settings shown on the network  
configuration page.  
Parameter  
Description  
Wireless  
Status  
Status of the wireless network:  
●
Connected: the HP All-in-One is connected to a wireless LAN  
and everything is working.  
●
Disconnected: the HP All-in-One is not connected to the  
wireless LAN due to incorrect settings (such as the wrong  
WEP key), or the HP All-in-One is out of range.  
Disabled: either the radio is turned off, or the Ethernet cable  
is plugged in.  
●
●
Not applicable: this parameter does not apply to this network  
type.  
Communicatio An IEEE 802.11 networking framework in which devices or  
stations communicate with each other:  
n Mode  
●
Infrastructure: the HP All-in-One communicates with other  
network devices through a wireless access point, such as a  
wireless router or base station.  
●
ad hoc: the HP All-in-One communicates directly with each  
device on the network. No wireless access point is used. This  
is also called a peer-to-peer network. On Macintosh networks,  
ad hoc mode is called computer-to-computer mode.  
Not applicable: this parameter does not apply to this network  
type.  
●
Network  
Name (SSID)  
Service Set Identifier. A unique identifier (up to 32 characters) that  
differentiates one wireless local area network (WLAN) from  
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Parameter  
Description  
another. The SSID is also referred to as the network name. This is  
the name of the network to which the HP All-in-One is connected.  
Signal  
The transmitting or return signal graded on a scale of 1 to 5:  
Strength (1-5)  
●
●
●
●
●
●
●
5: Excellent  
4: Good  
3: Fair  
2: Poor  
1: Marginal  
No signal: no signal detected on the network.  
Not applicable: this parameter does not apply to this network  
type.  
The channel number currently being used for wireless  
Channel  
communication. This depends on the network in use, and might  
differ from the requested channel number. Value is from 1 to 14;  
countries/regions might limit the range of approved channels.  
●
<number>: value ranging from 1 to 14, depending on country/  
region.  
●
●
None: no channel is in use.  
Not Applicable: the WLAN is disabled or this parameter does  
not apply to this network type.  
Note In ad hoc mode, if you are not able to receive or transmit  
data between your computer and the HP All-in-One, make sure  
that you are using the same communication channel on your  
computer and the HP All-in-One. In infrastructure mode, the  
channel is dictated by the access point.  
Authentication Type of authentication in use:  
type  
●
●
●
●
●
None: no authentication in use.  
Open System (ad hoc and infrastructure): no authentication.  
Shared Key (infrastructure only): WEP key is required.  
WPA-PSK (infrastructure only): WPA with Pre-Shared Key.  
Not applicable: this parameter does not apply to this network  
type.  
Authentication verifies the identity of a user or device before  
granting access to the network, making it more difficult for  
unauthorized users to get at network resources. This security  
method is common on wireless networks.  
A network using Open System authentication does not screen  
network users based on their identities. Any wireless user can  
have access from the network. However, such a network might  
use WEP (Wired Equivalent Privacy) encryption to provide a first  
level of security against casual eavesdroppers.  
A network using Shared Key authentication provides increased  
security by requiring users or devices to identify themselves with a  
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Parameter  
Description  
static key (a hexadecimal or alphanumeric string). Every user or  
device on the network shares the same key. WEP encryption is  
used along with shared key authentication, using the same key for  
both authentication and encryption.  
A network using server-based (WPA-PSK) authentication provides  
significantly stronger security, and is supported in most wireless  
access points and wireless routers. The access point or router  
verifies the identity of a user or device requesting access to the  
network before granting that access. Several different  
authentication protocols might be used on an authentication server.  
Note Shared key and WPA-PSK authentication can only be  
entered through the Embedded Web Server.  
The type of encryption in use on the network:  
Encryption  
●
●
●
●
None: no encryption is in use.  
64-bit WEP: a 5-character or 10-hex-digit WEP key is in use.  
128-bit WEP: a 13-character or 26-hex-digit WEP key is in use.  
WPA-AES: Advanced Encryption Standard encryption is in  
use. This is an encryption algorithm for securing sensitive but  
unclassified material by US Government agencies.  
WPA-TKIP: Temporal Key Integrity Protocol, an advanced  
encryption protocol, is in use.  
●
●
●
Automatic: AES or TKIP is in use.  
Not applicable: this parameter does not apply to this network  
type.  
WEP aims to provide security by encrypting data over radio waves  
so that it is protected as it is transmitted from one end point to  
another. This security method is common on wireless networks.  
Access Point  
HW Address  
The hardware address of the access point on the network to which  
the HP All-in-One is connected:  
●
<MAC address>: the unique MAC (media access control)  
hardware address of the access point.  
Not applicable: this parameter does not apply to this network  
type.  
●
Miscellaneous  
The following table describes the data transmission and receipt information shown on  
the network configuration page.  
Parameter  
Description  
Total Packets  
transmitted  
The number of packets transmitted by the HP All-in-One without  
error since it has been turned on. The counter clears after the  
HP All-in-One is turned off. When a message is transmitted over a  
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Parameter  
Description  
packet-switching network, it is broken up into packets. Each  
packet contains the destination address as well as the data.  
Total Packets  
received  
The number of packets received by the HP All-in-One without error  
since it has been turned on. The counter clears after the HP All-in-  
One is turned off.  
Network glossary  
ASCII  
American Standard Code for Information Interchange. The  
standard for numbers used by computers to represent all the  
uppercase and lowercase Latin letters, numbers, punctuation,  
etc.  
autoIP  
DHCP  
A feature of the installation software, which determines the  
configuration parameters of devices on the network.  
Dynamic Host Configuration Protocol. A server on the network  
that supplies configuration parameters to devices on the  
network. On small networks, this could be a router.  
DNS  
Domain Name Service. When you use the web or send an e-  
mail message, you use a domain name to do it. For example,  
the URL http://www.hp.com contains the domain name hp.com.  
The DNS on the Internet translates the domain name into an IP  
address. Devices use the IP addresses to refer to one another.  
DNS-SD  
See DNS. The SD portion stands for Service Discovery. This is  
part of a protocol developed by Apple that enables automatic  
discovery of computers, devices, and services on IP networks.  
DSL  
Digital Subscriber Line. A high-speed connection to the Internet.  
Ethernet  
The most common local network technology that connects  
computers using copper cabling.  
Ethernet cable  
The cable used to connect network elements in a wired  
network. The CAT-5 Ethernet cable is also known as a straight-  
through cable. When using an Ethernet cable, the network  
elements must be attached to a router. The Ethernet cable uses  
an RJ-45 connector.  
EWS  
Embedded Web Server. A browser-based utility that provides a  
simple way to manage your HP All-in-One. You can monitor  
status, configure HP All-in-One networking parameters, or  
access HP All-in-One features. For more information, see Use  
the Embedded Web Server.  
Gateway  
A computer or other device, such as a router, that serves as an  
entrance to the Internet or another network.  
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(continued)  
HEX  
Hexadecimal. The base 16 numbering system, which uses the  
digits 0-9 plus the letters A-F.  
hub  
No longer used much in modern home networks, a hub takes its  
signal from each computer and sends it to all of the other  
computers connected to the hub. Hubs, are passive; other  
devices on the network plug into the hub in order to  
communicate with one another. A hub does not manage the  
network.  
IP address  
A number that uniquely identifies the device on the network. IP  
addresses are assigned dynamically through DHCP or AutoIP.  
You can also set up a static IP address, though this is not  
recommended.  
infrastructure  
MAC address  
An infrastructure network uses a router, switch, or access point  
to connect network elements.  
Media Access Control (MAC) address that uniquely identifies  
the HP All-in-One. This is a unique 12-digit identification number  
assigned to networking hardware for identification. No two  
pieces of hardware have the same MAC address.  
NIC  
Network Interface Card. A card on your computer that provides  
an Ethernet connection so that you can connect your computer  
to a network.  
RJ-45 connector  
The connector on the ends of an Ethernet cable. Although  
standard Ethernet cable connectors (RJ-45 connectors) look  
similar to standard telephone cable connectors, they are not  
interchangeable. An RJ-45 connector is wider and thicker and  
always has 8 contacts on the end. A phone connector has  
between 2 and 6 contacts.  
SSID  
Service Set Identifier. A unique identifier (up to 32 characters)  
that differentiates one wireless local area network (WLAN) from  
another. The SSID is also referred to as the network name. This  
is the name of the network to which the HP All-in-One is  
connected.  
router  
switch  
A router provides a bridge between two or more networks. A  
router can link a network to the Internet, link two networks and  
connect both to the Internet, and help secure networks through  
the use of firewalls and assigning dynamic addresses. A router  
can also act as a gateway, while a switch cannot.  
A switch makes it possible for several users to send information  
over a network at the same time without slowing each other  
down. Switches allow different nodes (a network connection  
point, typically a computer) of a network to communicate directly  
with one another.  
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14 Order supplies  
You can order recommended types of HP paper, print cartridges, and HP All-in-One  
accessories online from the HP website.  
Order paper, transparency film, or other media  
To order media such as HP Premium Paper, HP Premium Plus Photo Paper,  
HP Premium Inkjet Transparency Film, or HP Iron-On Transfers, go to www.hp.com. If  
prompted, choose your country/region, follow the prompts to select your product, and  
then click one of the shopping links on the page.  
Order print cartridges  
Print cartridge reorder numbers vary by country/region. If the reorder numbers listed in  
this guide do not match the numbers on the print cartridges currently installed in your  
HP All-in-One, order new print cartridges with the same numbers as those you  
currently have installed. Your HP All-in-One supports the following print cartridges.  
Print cartridges  
HP reorder number  
HP black inkjet print cartridge  
HP tri-color inkjet print cartridge  
#339 28 ml black print cartridge  
#344 16 ml color print cartridge  
#343 11 ml color print cartridge  
HP photo inkjet print cartridge  
#348 15 ml color photo print cartridge  
#100 15 ml gray print cartridge  
HP gray photo inkjet print cartridge  
You can also find out the reorder numbers for all the print cartridges your device  
supports by doing the following:  
●
For Windows users: In the HP Director, click Settings, point to Print Settings,  
and then click Printer Toolbox. Click the Estimated Ink Levels tab, and then  
click Print Cartridge Ordering Information.  
●
For Mac users: In the HP Director (OS 9) or HP Image Zone (OS X), choose  
Settings, choose Maintain Printer.  
If prompted, select your HP All-in-One, and then click Utilities. From the pop-up  
menu, choose Supplies.  
Additionally, you can contact a local HP reseller or go to www.hp.com/support to  
confirm the correct print cartridge reorder numbers for your country/region.  
To order print cartridges for your HP All-in-One, go to www.hp.com. If prompted,  
choose your country/region, follow the prompts to select your product, and then click  
one of the shopping links on the page.  
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Order accessories  
To order accessories for your HP All-in-One, such as an additional paper tray or a  
duplexer for automatic two-sided printing, go to www.hp.com. If prompted, choose  
your country/region, follow the prompts to select your product, and then click one of  
the shopping links on the page.  
Depending on your country/region, your HP All-in-One might support the following  
accessories.  
Accessory and HP model  
Description  
number  
HP Automatic Two-sided  
Printing Accessory  
Enables you to automatically print on both sides of a sheet of  
paper. With this accessory installed you can print on both sides  
of the page without having to manually flip and reload the  
pages in the middle of your print job.  
ph5712  
HP Auto Two-sided Print  
Accessory with Small Paper  
Tray  
Adds a dedicated paper tray for small paper sizes and  
envelopes to the rear of your HP All-in-One and enables you to  
automatically print on both sides of full- and small-size papers.  
With this accessory installed, you can load full-size paper in the  
main input tray and small paper, such as Hagaki cards, in the  
rear input tray. This saves you time when switching between  
print jobs on different size papers because you do not need to  
remove and reload paper each time.  
(also called the Hagaki Tray  
with Auto Two-sided Print  
Accessory)  
ph3032  
Order other supplies  
To order other supplies, such as HP All-in-One software, a copy of the printed User  
Guide, a Setup Guide, or other customer-replaceable parts, call the appropriate  
number below:  
●
●
In the U.S. or Canada, dial 1-800-474-6836 (1-800-HP invent).  
In Europe, dial +49 180 5 290220 (Germany) or +44 870 606 9081 (U.K.).  
To order HP All-in-One software in other countries/regions, call the phone number for  
your country/region. The numbers listed below are current as of the publication date of  
this guide. For a list of current ordering numbers, go to www.hp.com/support. If  
prompted, choose your country/region, and then click Contact HP for information on  
calling for technical support.  
Country/region  
Asia Pacific (except for Japan)  
Australia  
Number for ordering  
65 272 5300  
1300 721 147  
Europe  
+49 180 5 290220 (Germany)  
+44 870 606 9081 (U.K.)  
New Zealand  
South Africa  
0800 441 147  
+27 (0)11 8061030  
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(continued)  
Country/region  
Number for ordering  
U.S. and Canada  
1-800-HP-INVENT (1-800-474-6836)  
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15 Maintain your HP All-in-One  
The HP All-in-One requires little maintenance. Sometimes you might want to clean the  
glass and lid backing to remove surface dust and ensure that your copies and scans  
remain clear. You will also need to replace, align, or clean your print cartridges  
occasionally. This chapter provides instructions for keeping your HP All-in-One in top  
working condition. Perform these simple maintenance procedures as necessary.  
Clean the HP All-in-One  
Fingerprints, smudges, hair, and other debris on the glass or lid backing slow down  
performance and affect the accuracy of special features such as Fit to Page. To  
ensure that your copies and scans remain clear, you might need to clean the glass  
and lid backing. You might also want to dust the exterior.  
Clean the glass  
Dirty glass from fingerprints, smudges, hair, and dust slows down performance and  
affects the accuracy of features such as Fit to Page.  
1. Turn off the HP All-in-One, unplug the power cord, and raise the lid.  
Caution When you unplug the power cord for more than 72 hours, the  
date and time are erased. You will need to reset the date and time later,  
when you plug the power cord back in. For more information, see Set the  
date and time. Any faxes stored in memory are also erased.  
2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive  
glass cleaner.  
Caution Do not use abrasives, acetone, benzene, or carbon  
tetrachloride on the glass; they can damage it. Do not place or spray liquid  
directly on the glass; the liquid might seep under the glass and damage  
the device.  
3. Dry the glass with a chamois or cellulose sponge to prevent spotting.  
Note Make sure you clean the small glass strip to the left of the main  
glass surface. This strip is for processing jobs from the automatic  
document feeder. Streaks can occur if the glass strip is dirty.  
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Clean the lid backing  
Minor debris can accumulate on the white document backing located underneath the  
lid of the HP All-in-One.  
1. Turn off the HP All-in-One, unplug the power cord, and raise the lid.  
Caution When you unplug the power cord for more than 72 hours, the  
date and time are erased. You will need to reset the date and time later,  
when you plug the power cord back in. For more information, see Set the  
date and time. Any faxes stored in memory are also erased.  
2. Clean the white document backing with a soft cloth or sponge slightly moistened  
with a mild soap and warm water.  
3. Wash the backing gently to loosen debris. Do not scrub the backing.  
4. Dry the backing with a chamois or soft cloth.  
Caution Do not use paper-based wipes, as these might scratch the  
backing.  
5. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing)  
alcohol, and wipe the backing thoroughly with a damp cloth to remove any  
residual alcohol.  
Caution Be careful not to spill alcohol on the glass or painted parts of the  
HP All-in-One, as this might damage the device.  
Clean the exterior  
Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off  
the case. The interior of the HP All-in-One does not require cleaning. Keep fluids  
away from the control panel and the interior of the HP All-in-One.  
Caution To avoid damage to painted parts of the HP All-in-One, do not use  
alcohol or alcohol-based cleaning products on the control panel, document  
feeder tray, lid, or other painted parts of the device.  
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Check the estimated ink levels  
You can easily check the ink supply level to determine how soon you might need to  
replace a print cartridge. The ink supply level shows an estimate of the amount of ink  
remaining in the print cartridges.  
Tip You can also print a self-test report to see if your print cartridges might  
need to be replaced. For more information, see Print a self-test report.  
If you are using a Windows computer and have a network-connected device, you will  
need to use the Embedded Web Server to check the estimated ink levels. For  
information see, To check the ink levels by using the Embedded Web Server  
(Windows).  
To check the ink levels from the HP Director (Windows)  
1. In the HP Director, click Settings, point to Print Settings, and then click Printer  
Toolbox.  
Note You can also open the Printer Toolbox from the Print Properties  
dialog box. In the Print Properties dialog box, click the Services tab, and  
then click Service this device.  
2. Click the Estimated Ink Level tab.  
The estimated ink levels for the print cartridges appear.  
To check the ink levels by using the Embedded Web Server (Windows)  
1. Press Setup.  
2. Press 8, and then press 1.  
This prints a configuration page for your HP All-in-One, including the IP address.  
You will use the IP address in the next step.  
3. Open your web browser. In the Address box in your web browser, enter the IP  
address of the HP All-in-One, as shown on the network configuration page. For  
example, http://195.168.0.5.  
The Embedded Web Server Home page appears, showing the device information.  
Note If you are using a proxy server in your browser, you might need to  
disable it to access the Embedded Web Server.  
4. Click the Home tab to access the device information.  
Note Do not disable TCP/IP (Transmission Control Protocol/Internet  
Protocol) on your computer. It is required for communication with the  
Embedded Web Server.  
5. In the Status section, check the estimated ink levels for the print cartridges you  
have installed.  
For more information on using the Embedded Web Server, see Use the  
Embedded Web Server. For more information on connecting your HP All-in-One  
to a network, see Set up your network.  
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To check the ink levels from the HP Image Zone software (Macintosh)  
1. In the HP Director (OS 9) or HP Image Zone (OS X), choose Settings, and then  
choose Maintain Printer.  
2. If the Select Printer dialog box appears, select your HP All-in-One, and then click  
Utilities.  
3. From the pop-up menu, choose Ink Level.  
The estimated ink levels for the print cartridges appear.  
Print a self-test report  
If you are experiencing problems with printing, print a self-test report before you  
replace the print cartridges. This report provides useful information on several aspects  
of your device, including your print cartridges.  
1. Load letter, A4, or legal unused plain white paper into the input tray.  
2. Press Setup.  
3. Press 2, then press 6.  
This selects the Print Report menu and then selects Self-Test Report.  
The HP All-in-One prints a self-test report, which might indicate the source of the  
printing problem. A sample of the ink test area of the report is shown below.  
4. Make sure the test patterns are even and show a complete grid.  
If more than a few lines in a pattern are broken, this might indicate a problem with  
the nozzles. You might need to clean the print cartridges. For more information,  
see Clean the print cartridges.  
5. Make sure the lines of color extend across the page.  
If the black line is missing, faded, streaked, or shows lines, this might indicate a  
problem with the black or photo print cartridge in the right slot.  
If any of the remaining three lines are missing, faded, streaked, or show lines, this  
might indicate a problem with the tri-color print cartridge in the left slot.  
6. Make sure the color blocks have even consistency and are representative of the  
colors listed below.  
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You should see cyan, magenta, yellow, violet, green, and red color blocks.  
If color blocks are missing, or if a block of color is muddy or does not match the  
label indicated below the block, this might indicate that the tri-color print cartridge  
is out of ink. You might need to replace the print cartridge. For more information  
on replacing print cartridges, see Replace the print cartridges.  
Note For examples of test patterns, lines of color, and color blocks from  
normal and malfunctioning print cartridges, see the onscreen HP Image Zone  
Help that came with your software.  
Work with print cartridges  
To ensure the best print quality from your HP All-in-One, you will need to perform  
some simple maintenance procedures. This section provides guidelines for handling  
the print cartridges and instructions for replacing, aligning, and cleaning the print  
cartridges.  
Handle the print cartridges  
Before you replace or clean a print cartridge, you should know the part names and  
how to handle the print cartridges.  
1
2
3
Copper-colored contacts  
Plastic tape with pink pull tab (must be removed before installing)  
Ink nozzles under tape  
Hold the print cartridges by their black plastic sides, with the label on top. Do not  
touch the copper-colored contacts or the ink nozzles.  
Caution Be careful not to drop the print cartridges. This can damage them,  
making them unusable.  
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Replace the print cartridges  
When the ink level for the print cartridge is low, a message appears on the control  
panel display.  
Note You can also check the estimated amount of ink remaining in your  
cartridges by using the HP Image Zone software that came with your HP All-in-  
One. For information, see Check the estimated ink levels.  
When you receive a low-ink warning message on the control panel display, make sure  
you have a replacement print cartridge available. You should also replace the print  
cartridges when you see faded text or if you experience print quality issues related to  
the print cartridges.  
Tip You can also use these instructions to replace the black print cartridge  
with a photo or gray photo print cartridge for printing high-quality color or black-  
and-white photos.  
To find out the reorder number for all the print cartridges that your HP All-in-One  
supports, see Order print cartridges. To order print cartridges for your HP All-in-One,  
go to www.hp.com. If prompted, choose your country/region, follow the prompts to  
select your product, and then click one of the shopping links on the page.  
To replace the print cartridges  
1. Make sure the HP All-in-One is on.  
Caution If the HP All-in-One is off when you lift the print-carriage access  
door to access the print cartridges, the HP All-in-One will not release the  
cartridges for changing. You might damage the HP All-in-One if the print  
cartridges are not docked safely on the right side when you try to remove  
them.  
2. Open the print-carriage access door by lifting from the front center of the device,  
until the door locks into place.  
The print carriage is on the far right side of the HP All-in-One.  
1
2
Print-carriage access door  
Print carriage  
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3. When the print carriage is idle and silent, press down and then lift a latch inside  
the HP All-in-One.  
If you are replacing the tri-color print cartridge, lift the green latch on the left.  
If you are replacing the black, photo, or gray photo print cartridge, lift the black  
latch on the right.  
1
2
Print cartridge latch for the tri-color print cartridge  
Print cartridge latch for the black, photo, and gray photo print cartridges  
4. Push down on the print cartridge to release it, and then pull it toward you out of its  
slot.  
5. If you are removing the black print cartridge in order to install the photo or gray  
photo print cartridge, store the black print cartridge in the print cartridge protector.  
For more information, see Use the print cartridge protector.  
If you are removing the print cartridge because it is low or out of ink, recycle the  
print cartridge. The HP Inkjet Supplies Recycling Program is available in many  
countries/regions, and lets you recycle used print cartridges free of charge. For  
more information, go to the following website:  
www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html  
6. Remove the new print cartridge from its packaging and, being careful to touch  
only the black plastic, gently remove the plastic tape by using the pink pull tab.  
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1
2
3
Copper-colored contacts  
Plastic tape with pink pull tab (must be removed before installing)  
Ink nozzles under tape  
Caution Do not touch the copper-colored contacts or ink nozzles.  
Touching these parts can result in clogs, ink failure, and bad electrical  
connections.  
7. Slide the new print cartridge down the ramp and into the empty slot. Push the  
print cartridge forward until it clicks into place.  
If the print cartridge you are installing has a white triangle on its label, slide the  
print cartridge into the slot on the left. The latch is green with a solid white triangle  
on it.  
If the print cartridge you are installing has a white square or a white pentagon on  
its label, slide the print cartridge into the slot on the right. The latch is black with a  
solid white square and a solid white pentagon on it.  
8. Press down on the latch until it stops. Make sure the latch catches below the  
bottom tabs.  
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9. Close the print-carriage access door.  
Use a photo print cartridge  
You can optimize the quality of the color photos you print and copy with your HP All-in-  
One by purchasing a photo print cartridge. Remove the black print cartridge and insert  
the photo print cartridge in its place. With the tri-color print cartridge and photo print  
cartridge installed, you have a six-ink system, which provides enhanced quality color  
photos.  
When you want to print regular text documents, swap the black print cartridge back in.  
Use a print cartridge protector to keep your print cartridge secure when it is not being  
used.  
●
For more information on purchasing a photo print cartridge, see Order print  
cartridges.  
●
●
For more information on replacing print cartridges, see Replace the print cartridges.  
For more information on using the print cartridge protector, see Use the print  
cartridge protector.  
Use a gray photo print cartridge  
You can optimize the quality of the black-and-white photos you print and copy with  
your HP All-in-One by purchasing a gray photo print cartridge. Remove the black print  
cartridge and insert the gray photo print cartridge in its place. With the tri-color print  
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cartridge and gray photo print cartridge installed, you can print a full range of gray  
tones, which provides enhanced quality black-and-white photos.  
When you want to print regular text documents, swap the black print cartridge back in.  
Use a print cartridge protector to keep your print cartridge secure when it is not being  
used.  
●
For more information on purchasing a gray photo print cartridge, see Order print  
cartridges.  
●
●
For more information on replacing print cartridges, see Replace the print cartridges.  
For more information on using the print cartridge protector, see Use the print  
cartridge protector.  
Use the print cartridge protector  
In some countries/regions, when you purchase a photo print cartridge, you might also  
receive a print cartridge protector. In other countries/regions, a print cartridge  
protector comes in the box with your HP All-in-One. If neither your print cartridge nor  
your HP All-in-One came with a print cartridge protector, you can order one from HP  
Support. Go to www.hp.com/support.  
The print cartridge protector is designed to keep a print cartridge secure and prevent it  
from drying out when it is not being used. Whenever you remove a print cartridge from  
the HP All-in-One with the intention of using it again later, store it in the print cartridge  
protector. For example, store the black print cartridge in a print cartridge protector if  
you are removing it so you can print high-quality photos with the photo and tri-color  
print cartridges.  
To insert a print cartridge into the print cartridge protector  
➔
Slide the print cartridge into the print cartridge protector at a slight angle and snap  
it securely into place.  
To remove the print cartridge from the print cartridge protector  
➔
Press down and back on the top of the print cartridge protector to release the  
print cartridge, then slide the print cartridge out of the print cartridge protector.  
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Align the print cartridges  
The HP All-in-One prompts you to align cartridges every time you install or replace a  
print cartridge. You can also align the print cartridges at any time from the control  
panel or by using the HP Image Zone software on your computer. Aligning the print  
cartridges ensures high-quality output.  
Note If you remove and reinstall the same print cartridge, the HP All-in-One  
will not prompt you to align the print cartridges. The HP All-in-One remembers  
the alignment values for that print cartridge, so you do not need to realign the  
print cartridges.  
To align the print cartridges from the control panel when prompted  
➔
Make sure you have letter or A4 unused plain white paper loaded in the input  
tray, and then press OK.  
The HP All-in-One prints a print cartridge alignment sheet and aligns the print  
cartridges. Recycle or discard the page.  
Note If you have colored paper loaded in the input tray when you align  
the print cartridges, the alignment will fail. Load unused plain white paper  
into the input tray, and then try the alignment again.  
If the alignment fails again, you might have a defective sensor or print  
cartridge. Contact HP Support. Go to www.hp.com/support. If prompted,  
choose your country/region, and then click Contact HP for information on  
calling for technical support.  
To align the cartridges from the control panel at any other time  
1. Load letter or A4 unused plain white paper into the input tray.  
2. Press Setup.  
3. Press 6, then press 2.  
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This selects the Tools menu and then selects Align Print Cartridge.  
The HP All-in-One prints a print cartridge alignment sheet and aligns the print  
cartridges. Recycle or discard the page.  
For information on aligning the print cartridges by using the HP Image Zone software  
that came with your HP All-in-One, see the onscreen HP Image Zone Help that came  
with your software.  
Clean the print cartridges  
Use this feature when the self-test report shows streaking or white lines through any  
of the lines of color. Do not clean print cartridges unnecessarily, as this wastes ink  
and shortens the life of the ink nozzles.  
To clean the print cartridges from the control panel  
1. Load letter or A4 unused plain white paper into the input tray.  
2. Press Setup.  
3. Press 6, then press 1.  
This selects the Tools menu and then selects Clean Print Cartridge.  
The HP All-in-One prints a page that you can recycle or discard.  
If copy or print quality still seem poor after you clean the print cartridges, try  
cleaning the print cartridge contacts before replacing the affected print cartridge.  
For information on cleaning the print cartridge contacts, see Clean the print  
cartridge contacts. For information on replacing the print cartridges, see Replace  
the print cartridges.  
For information on cleaning the print cartridges by using the HP Image Zone software  
that came with your HP All-in-One, see the onscreen HP Image Zone Help that came  
with your software.  
Clean the print cartridge contacts  
Clean the print cartridge contacts only if you get repeated messages on the control  
panel display prompting you to check a print cartridge after you already have cleaned  
or aligned the print cartridges.  
Before cleaning the print cartridge contacts, remove the print cartridge and verify that  
nothing is covering the print cartridge contacts, then reinstall the print cartridge. If you  
continue to get messages to check the print cartridges, clean the print cartridge  
contacts.  
Make sure you have the following materials available:  
●
Dry foam rubber swabs, lint-free cloth, or any soft material that will not come  
apart or leave fibers.  
Tip Coffee filters are lint-free and work well for cleaning print cartridges.  
●
Distilled, filtered, or bottled water (tap water might contain contaminants that can  
damage the print cartridges).  
Caution Do not use platen cleaners or alcohol to clean the print cartridge  
contacts. These can damage the print cartridge or the HP All-in-One.  
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To clean the print cartridge contacts  
1. Turn on the HP All-in-One and open the print-carriage access door.  
The print carriage is on the far right side of the HP All-in-One.  
2. Wait until the print carriage is idle and silent, and then unplug the power cord  
from the back of the HP All-in-One.  
Caution When you unplug the power cord for more than 72 hours, the  
date and time are erased. You will need to reset the date and time later,  
when you plug the power cord back in. For more information, see Set the  
date and time. Any faxes stored in memory are also erased.  
3. Lift one of the latches to the open position, and then remove the print cartridge.  
Caution Do not remove both print cartridges at the same time. Remove  
and clean each print cartridge one at a time. Do not leave a print cartridge  
outside the HP All-in-One for more than 30 minutes.  
4. Inspect the print cartridge contacts for ink and debris buildup.  
5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze  
any excess water from it.  
6. Hold the print cartridge by its sides.  
7. Clean only the copper-colored contacts. For information on cleaning the ink  
nozzle area, see Clean the area around the ink nozzles.  
1
2
Copper-colored contacts  
Ink nozzles (do not clean)  
8. Allow the print cartridge to dry for approximately ten minutes.  
9. Place the print cartridge back into the print carriage slot and close the latch.  
10. Repeat if necessary for the other print cartridge.  
11. Gently close the print-carriage access door and plug the power cord into the back  
of the HP All-in-One.  
Clean the area around the ink nozzles  
If the HP All-in-One is used in a dusty environment, a small amount of debris might  
accumulate inside the device. This debris can include dust, hair, carpet, or clothing  
fibers. When debris gets on the print cartridges, it can cause ink streaks and smudges  
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on printed pages. Ink streaking can be corrected by cleaning around the ink nozzles  
as described here.  
Note Clean the area around the ink nozzles only if you continue to see  
streaks and smudges on your printed pages after you have already cleaned  
the print cartridges by using the control panel or the HP Image Zone. For more  
information, see Clean the print cartridges.  
Make sure you have the following materials available:  
●
Dry foam rubber swabs, lint-free cloth, or any soft material that will not come  
apart or leave fibers.  
Tip Coffee filters are lint-free and work well for cleaning print cartridges.  
●
Distilled, filtered, or bottled water (tap water might contain contaminants that can  
damage the print cartridges).  
Caution Do not touch the copper-colored contacts or ink nozzles. Touching  
these parts can result in clogs, ink failure, and bad electrical connections.  
To clean the area around the ink nozzles  
1. Turn on the HP All-in-One and open the print-carriage access door.  
The print carriage is on the far right side of the HP All-in-One.  
2. Wait until the print carriage is idle and silent, and then unplug the power cord  
from the back of the HP All-in-One.  
Caution When you unplug the power cord for more than 72 hours, the  
date and time are erased. You will need to reset the date and time later,  
when you plug the power cord back in. For more information, see Set the  
date and time. Any faxes stored in memory are also erased.  
3. Lift one of the latches to the open position, and then remove the print cartridge.  
Caution Do not remove both print cartridges at the same time. Remove  
and clean each print cartridge one at a time. Do not leave a print cartridge  
outside the HP All-in-One for more than 30 minutes.  
4. Place the print cartridge on a piece of paper with the ink nozzles facing up.  
5. Lightly moisten a clean foam rubber swab with distilled water.  
6. Clean the face and edges around the ink nozzle area with the swab, as shown  
below.  
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1
2
Nozzle plate (do not clean)  
Face and edges around the ink nozzle area  
Caution Do not clean the nozzle plate.  
7. Allow the ink nozzle area to dry for approximately ten minutes.  
8. Place the print cartridge back into the print carriage slot and close the latch.  
9. Repeat if necessary for the other print cartridge.  
10. Gently close the print-carriage access door and plug the power cord into the back  
of the HP All-in-One.  
Change the device settings  
You can change the power save time and prompt delay time settings on your HP All-  
in-One so that it behaves according to your preference. You can also restore the  
device settings to what they were when you purchased your device. This will erase  
any new defaults you have set.  
Set the scroll speed  
The Scroll Speed option lets you control the rate that text messages scroll in the  
control panel display. For example, if the message is "Load paper, then press OK.",  
it will not completely fit in the control panel display and will need to scroll. This is so  
that you can read the entire message. You can choose the rate at which it will scroll:  
Normal, Fast, or Slow. The default is Normal.  
1. Press Setup.  
2. Press 7, and then press 2.  
This selects the Preferences menu and then selects Set Scroll Speed.  
3.  
Press to select a scroll speed, then press OK.  
Set the power save time  
The light bulb in the scanner of your HP All-in-One remains on for a specified period  
so that the HP All-in-One is immediately ready to respond to your request. When the  
HP All-in-One has not been used within that specified period, it turns the light bulb off  
to preserve power. You can exit this mode by pressing any button on the control panel.  
Your HP All-in-One is automatically set to enter power save mode after 12 hours.  
Follow these steps if you want the HP All-in-One to enter this mode earlier.  
1. Press Setup.  
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2. Press 7, and then press 4.  
This selects Preferences and then selects Set Power Save Mode Time.  
3.  
Press to select the appropriate time, then press OK.  
You can choose 1, 4, 8, or 12 hours for the power save time.  
Set the prompt delay time  
The Prompt Delay Time option allows you to control the amount of time that passes  
before a message prompts you to take further action. For example, if you press Menu  
in the Fax area and the prompt delay time passes without you pressing another  
button, the message "Press Start Black or Color." appears in the control panel  
display. You can choose Fast, Normal, Slow, or Off. If you select Off, hints will not  
appear on the control panel display but other messages, such as low ink warnings  
and error messages, will still appear.  
1. Press Setup.  
2. Press 7, then press 3.  
This selects the Preferences menu and then selects Set Prompt Delay Time.  
3.  
Press to select a delay time, then press OK.  
Restore the factory defaults  
You can change the current device settings to restore the factory defaults to what they  
were when you purchased your HP All-in-One.  
Note Restoring the factory defaults will not change the date information you  
set, nor will it affect any changes you made to scan settings and the language  
and country/region settings.  
You can perform this process from the control panel only.  
1. Press Setup.  
2. Press 6, then press 3.  
This selects the Tools menu and then selects Restore Factory Defaults.  
The factory default settings are restored.  
Self-maintenance sounds  
The HP All-in-One might make noises after long periods (approximately 2 weeks) of  
inactivity. This is normal operation and is necessary to ensure the HP All-in-One  
produces the best quality printouts.  
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16 Troubleshooting information  
This chapter contains troubleshooting information for the HP All-in-One. Specific  
information is provided for installation and configuration issues, and some operational  
topics. For more troubleshooting information, see the onscreen HP Image Zone Help.  
Many issues are caused when the HP All-in-One is connected to the computer using a  
USB cable before the HP All-in-One software is installed on the computer. If you  
connected the HP All-in-One to your computer before the software installation screen  
prompts you to do so, you must follow these steps:  
1. Disconnect the USB cable from the computer.  
2. Uninstall the software (if you have already installed it).  
3. Restart your computer.  
4. Turn off the HP All-in-One, wait one minute, then restart it.  
5. Reinstall the HP All-in-One software.  
Caution Do not connect the USB cable to the computer until prompted by the  
software installation screen.  
For information about uninstalling and reinstalling the software, see Uninstall and  
reinstall the software.  
This chapter contains the following topics:  
●
●
●
Setup troubleshooting: contains information on hardware setup, software  
installation, and fax setup troubleshooting information.  
Operational troubleshooting: contains information on issues that might occur  
during normal tasks when using the HP All-in-One features.  
Device update: Based on advice from HP customer support or a message on the  
control panel display, you might access the HP support website to retrieve an  
upgrade for your device. This section contains information about updating your  
device.  
Before you call HP Support  
If you have a problem, follow these steps:  
1. Check the documentation that came with the HP All-in-One.  
–
–
Setup Guide: The Setup Guide explains how to set up the HP All-in-One.  
User Guide: The User Guide is the book you are reading. This book  
describes the basic features of the HP All-in-One, explains how to use the  
HP All-in-One without connecting it to a computer, and contains setup and  
operational troubleshooting information.  
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–
–
HP Image Zone Help: The onscreen HP Image Zone Help describes how to  
use the HP All-in-One with a computer and contains additional  
troubleshooting information not covered in the User Guide.  
Readme file: The Readme file contains information on possible installation  
problems. For more information, see View the Readme file.  
2. If you are unable to solve the problem using the information in the documentation,  
visit www.hp.com/support to do the following:  
–
–
–
–
Access online support pages  
Send HP an e-mail message for answers to your questions  
Connect with an HP technician by using online chat  
Check for software updates  
Support options and availability vary by product, country/region, and language.  
3. Contact your local point of purchase. If the HP All-in-One has a hardware failure,  
you will be asked to bring the HP All-in-One to where you purchased it. Service is  
free during the HP All-in-One limited warranty period. After the warranty period,  
you will be quoted a service charge.  
4. If you are unable to solve the problem using the onscreen Help or HP websites,  
call HP Support using the number for your country/region. For more information,  
see Get HP support.  
View the Readme file  
You might want to refer to the Readme file for more information on possible  
installation problems.  
●
In Windows, you can access the Readme file from Windows taskbar by clicking  
Start, pointing to Programs or All Programs, pointing to Hewlett-Packard,  
pointing to HP Officejet 7200 All-in-One series, and then clicking View the  
Readme File.  
●
In Macintosh OS 9 or OS X, you can access the Readme file by double-clicking  
the icon located in the top-level folder of the HP All-in-One software CD-ROM.  
The Readme file provides more information, including:  
●
Using the reinstall utility after a failed installation to return your computer to a  
state that will allow the HP All-in-One to be reinstalled.  
Using the reinstall utility in Windows 98 to recover a missing Composite USB  
System Driver.  
●
Setup troubleshooting  
This section includes installation and configuration troubleshooting tips for some of the  
most common issues associated with HP All-in-One hardware installation, software,  
and fax setup.  
Hardware setup troubleshooting  
Use this section to solve any problems you might encounter while setting up the  
HP All-in-One hardware.  
My HP All-in-One does not turn on  
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Solution Try the following:  
●
Make sure the power cord is firmly connected to both the HP All-in-One and  
the power adaptor, as shown below.  
●
●
Plug the power cord into a grounded power outlet, surge protector, or power  
strip. If you are using a power strip, make sure the power strip is on.  
Test the power outlet to make sure it is working. Plug in an appliance that  
you know works, and see if the appliance has power. If not, then there might  
be a problem with the power outlet.  
●
●
If you plugged the HP All-in-One into a switched outlet, make sure the switch  
is on.  
When you press the On button, wait a few seconds for the HP All-in-One to  
turn on.  
My USB cable is not connected  
Solution You must first install the software that came with your HP All-in-One  
before connecting the USB cable. During installation, do not plug in the USB  
cable until prompted by the onscreen instructions. Connecting the USB cable  
before prompted can cause errors.  
Once you have installed the software, connecting your computer to your HP All-in-  
One with a USB cable is straightforward. Simply plug one end of the USB cable  
into the back of your computer and the other into the back of the HP All-in-One.  
You can connect to any USB port on the back of your computer.  
Note Do not plug the USB cable into the USB port on your keyboard.  
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I received a message on the control panel display to attach the control panel  
overlay  
Solution This might mean the control panel overlay is not attached, or it is  
attached incorrectly. Lift the lid before you install the overlay. Make sure to align  
the overlay over the buttons on the top of the HP All-in-One and snap it firmly into  
place.  
The control panel display shows the wrong language  
Solution Usually, you set the language and country/region when you first set  
up the HP All-in-One. However, you can change these settings at any time by  
using the following procedure:  
1. Press Setup.  
2. Press 7, and then press 1.  
This selects Preferences, and then selects Set Language & Country/Region.  
A list of languages appears. You can scroll through the list of languages by  
pressing the  
.
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Chapter 16  
3. When your language is selected, press OK.  
4. When prompted, press 1 for Yes or 2 for No.  
The countries/regions for the selected language appear. Press to scroll  
through the list.  
5. Use the keypad to enter the two-digit number for the appropriate country/  
region.  
6. When prompted, press 1 for Yes or 2 for No.  
Print a Self-Test Report to confirm the language and country/region:  
1. Press Setup.  
2. Press 2, and then press 6.  
This selects Print Report, and then selects Self-Test Report.  
The wrong measurements are showing in menus on the control panel display  
Solution You might have selected the incorrect country/region when setting up  
your HP All-in-One. The country/region you select determines the paper sizes  
shown on the control panel display.  
To change the country/region, you must first set the default language again. You  
can change these settings at any time by using the following procedure:  
1. Press Setup.  
2. Press 7, and then press 1.  
This selects Preferences, and then selects Set Language & Country/Region.  
A list of languages appears. You can scroll through the list of languages by  
pressing  
.
3. When your language is selected, press OK.  
4. When prompted, press 1 for Yes or 2 for No.  
The countries/regions for the selected language appear. Press to scroll  
through the list.  
5. Use the keypad to enter the two-digit number for the appropriate country/  
region.  
6. When prompted, press 1 for Yes or 2 for No.  
Print a Self-Test Report to confirm the language and country/region:  
1. Press Setup.  
2. Press 2, and then press 6.  
This selects Print Report, and then selects Self-Test Report.  
I received a message on the control panel display to align the print cartridges  
Solution The HP All-in-One prompts you to align cartridges every time you  
install a new print cartridge. Make sure you have letter or A4 unused plain white  
paper loaded in the input tray, and then press OK. The HP All-in-One prints a  
print cartridge alignment sheet and aligns the print cartridges. Recycle or discard  
the page. For more information, see Align the print cartridges.  
Note If you remove and reinstall the same print cartridge, the HP All-in-  
One will not prompt you to align the print cartridges. The HP All-in-One  
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remembers the alignment values for that print cartridge, so you do not  
need to realign the print cartridges.  
I received a message on the control panel display that the print cartridge  
alignment failed  
Cause The incorrect type of paper is loaded in the input tray.  
Solution If you have colored paper loaded in the input tray when you align the  
print cartridges, the alignment fails. Load unused plain white letter or A4 paper  
into the input tray, and then try the alignment again. For more information, see  
Align the print cartridges.  
If the alignment fails again, you might have a defective sensor or print cartridge.  
Contact HP Support. Go to www.hp.com/support. If prompted, choose your  
country/region, and then click Contact HP for information on calling for technical  
support.  
Cause Protective tape is covering the print cartridges.  
Solution Check each print cartridge. If the plastic tape is still covering the ink  
nozzles, gently remove the plastic tape by using the pink pull tab. Do not touch  
the ink nozzles or the copper-colored contacts.  
1
2
3
Copper-colored contacts  
Plastic tape with pink pull tab (must be removed before installing)  
Ink nozzles under tape  
Reinsert the print cartridges and verify that they are fully inserted and locked in  
place, and then try the alignment again. For more information, see Align the print  
cartridges.  
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Chapter 16  
Cause The contacts on the print cartridge are not touching the contacts in the  
print carriage.  
Solution Remove and then reinsert the print cartridges. Verify that they are  
fully inserted and locked in place, and then try the alignment again. For more  
information, see Align the print cartridges.  
Cause You are not using HP print cartridges or you are using print cartridges  
that have been refilled.  
Solution The alignment process might fail if you are not using HP print  
cartridges. It might also fail if you are using refilled print cartridges. Replace the  
print cartridges with genuine HP print cartridges that have not been refilled, and  
then try the alignment again. For more information on replacing the print  
cartridges, see Replace the print cartridges. For more information on aligning the  
print cartridges, see Align the print cartridges.  
Cause The print cartridge or sensor is defective.  
Solution Contact HP Support. Go to www.hp.com/support. If prompted,  
choose your country/region, and then click Contact HP for information on calling  
for technical support.  
The HP All-in-One does not print  
Solution If your HP All-in-One and computer are not communicating with each  
other, try the following:  
●
Look at the control panel display on the HP All-in-One. If the control panel  
display is blank and the light next to the On button is not lit, the HP All-in-  
One is turned off. Make sure the power cord is firmly connected to the HP All-  
in-One and plugged into a power outlet. Press the On button to turn on the  
HP All-in-One.  
●
Check the USB cable. If you are using an older cable, it might not be working  
properly. Try connecting it to another product to see if the USB cable works.  
If you experience problems, the USB cable might need to be replaced. Also  
verify that the cable does not exceed 3 meters (9.8 feet) in length.  
Make sure your computer is USB ready. Some operating systems, such as  
Windows 95 and Windows NT, do not support USB connections. Check the  
documentation that came with your operating system for more information.  
Check the connection from your HP All-in-One to your computer. Verify that  
the USB cable is securely plugged into the USB port on the back of your  
HP All-in-One. Make sure the other end of the USB cable is plugged into a  
USB port on your computer. After the cable is connected properly, turn your  
HP All-in-One off and then on again.  
●
●
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HP Officejet 7200 All-in-One series  
●
If you are using a Macintosh: Check the Apple System Profiler (OS 9) or the  
System Profiler (OS X) to verify your USB connection. If the HP All-in-One  
shows up in the USB window, then the USB connection between your  
computer and HP All-in-One is working. If it is working, there might be a  
problem with the software. Try to run the HP All-in-One Setup Assistant to  
see if it can detect the HP All-in-One. (You can access the HP All-in-One  
Setup Assistant through the HP Image Zone software.)  
Check other printers or scanners. You might need to disconnect older  
products from your computer.  
●
●
Try connecting the USB cable to another USB port on your computer. After  
you check the connections, try restarting your computer. Turn your HP All-in-  
One off and then on again.  
●
●
●
If your HP All-in-One is networked, see Set up your network for information  
on setting up the HP All-in-One on your network.  
After you check the connections, try restarting your computer. Turn your  
HP All-in-One off and then on again.  
If necessary, remove and then install the HP Image Zone software again.  
For more information on uninstalling the software, see Uninstall and reinstall  
the software.  
For more information on setting up your HP All-in-One and connecting it to your  
computer, see the Setup Guide that came with your HP All-in-One.  
I received a message on the control panel display about a paper jam or a  
blocked carriage  
Solution If either a paper jam or blocked carriage error message appears on  
the control panel display, there might be some packing material inside the HP All-  
in-One. Lift open the print-carriage access door to expose the print cartridges and  
remove any packing material (such as tape or cardboard) or any other foreign  
objects blocking the carriage path. Turn off the HP All-in-One, wait one minute,  
and then press the On button to turn the HP All-in-One back on.  
For more information about clearing paper jams, see Paper has jammed the  
HP All-in-One.  
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Chapter 16  
Software installation troubleshooting  
If you encounter a problem during software installation, see the topics below for a  
possible solution. If you encounter a hardware problem during setup, see Hardware  
setup troubleshooting.  
During a normal installation of the HP All-in-One software, the following events occur:  
1. The HP All-in-One software CD-ROM runs automatically  
2. The software installs  
3. Files are copied to your hard drive  
4. You are requested to connect the HP All-in-One to your computer  
5. A green OK and check mark appear on an installation wizard screen  
6. You are requested to restart your computer  
7. The Fax Setup wizard runs  
8. The registration process runs  
If any of these things did not occur, there might be a problem with the installation. To  
check the installation on a Windows computer, verify the following:  
●
Start the HP Director and check to make sure the following icons appear: Scan  
Picture, Scan Document, and Send Fax. For information on starting  
HP Director, see the onscreen HP Image Zone Help that came with your  
software. If the icons do not appear immediately, you might need to wait a few  
minutes for the HP All-in-One to connect to your computer. Otherwise, see Some  
of the icons are missing in the HP Director.  
Note If you performed a minimum installation of the software (as  
opposed to a typical installation), the HP Image Zone and Copy are not  
installed and will not be available from the HP Director.  
●
●
Open the Printers dialog box and check to see that the HP All-in-One is listed.  
Look in the system tray at the far right of the Windows taskbar for an HP All-in-  
One icon. This indicates that the HP All-in-One is ready.  
When I insert the CD-ROM into the CD-ROM drive, nothing happens  
Solution Do the following:  
1. From the Windows Start menu, click Run.  
2. In the Run dialog box, enter d:\setup.exe (if your CD-ROM drive is not  
assigned to drive letter D, enter the appropriate drive letter), and then click OK.  
The minimum system checks screen appears  
Solution Your system does not meet the minimum requirements to install the  
software. Click Details to see what the specific problem is, and then correct the  
problem before attempting to install the software.  
A red X appears on the USB connect prompt  
Solution Normally, a green check appears indicating that the plug and play is  
successful. A red X indicates that the plug and play failed.  
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Do the following:  
1. Verify that the control panel overlay is firmly attached, unplug the HP All-in-  
One power cord, and then plug it in again.  
2. Verify that the USB and power cords are plugged in.  
3. Click Retry to retry the plug and play setup. If this does not work, continue to  
the next step.  
4. Verify that the USB cable is set up properly as follows:  
–
–
–
–
Unplug the USB cable and plug it in again.  
Do not attach the USB cable to a keyboard or non-powered hub.  
Verify that the USB cable is 3 meters or less in length.  
If you have several USB devices attached to your computer, you might  
want to unplug the other devices during the installation.  
5. Continue with the installation and restart the computer when prompted. Then  
open HP Director and check for the essential icons (Scan Picture, Scan  
Document, and Send Fax).  
6. If the essential icons do not appear, remove the software and then reinstall it.  
For more information, see Uninstall and reinstall the software.  
I received a message that an unknown error has occurred  
Solution Try to continue with the installation. If that doesn’t work, stop and  
then restart the installation, and follow the directions on the screen. If an error  
occurs, you might need to uninstall and then reinstall the software.  
Caution Do not simply delete the HP All-in-One program files from your  
hard drive. Make sure to remove them properly using the uninstall utility  
provided in the HP All-in-One program group.  
For more information, see Uninstall and reinstall the software.  
Some of the icons are missing in the HP Director  
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If the essential icons (Scan Picture, Scan Document, and Send Fax) do not  
appear, your installation might not be complete.  
Solution If your installation is incomplete, you might need to uninstall and then  
reinstall the software. For more information, see Uninstall and reinstall the software.  
Caution Do not simply delete the HP All-in-One program files from your  
hard drive. Make sure to remove them properly using the uninstall utility  
provided in the HP All-in-One program group.  
The Fax Setup Wizard does not start  
Solution Launch the Fax Setup Wizard as follows:  
1. Start the HP Director. For more information, see the onscreen HP Image  
Zone Help that came with your software.  
2. Click the Settings menu, point to Fax Settings and Setup, then click Fax  
Setup Wizard.  
The registration screen does not appear  
Solution  
➔
In Windows, you can access the registration screen from the Windows  
taskbar by clicking Start, pointing to Programs or All Programs (XP),  
Hewlett-Packard, HP Officejet 7200 All-in-One series, and then clicking  
Sign up now.  
The Digital Imaging Monitor does not appear in the system tray  
Solution If the Digital Imaging Monitor does not appear in the system tray,  
start the HP Director to check whether or not essential icons are there. For more  
information about starting the HP Director, see the onscreen HP Image Zone  
Help that came with your software.  
For more information about missing essential icons in the HP Director, see Some  
of the icons are missing in the HP Director.  
The system tray normally appears in the lower-right corner of the desktop.  
Uninstall and reinstall the software  
If your installation is incomplete, or if you connected the USB cable to the computer  
before prompted by the software installation screen, you might need to uninstall and  
then reinstall the software.  
Caution Do not simply delete the HP All-in-One program files from your hard  
drive. Make sure to remove them properly using the uninstall utility provided in  
the HP All-in-One program group.  
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A reinstall can take from 20 to 40 minutes for both Windows and Macintosh  
computers. There are three methods to uninstall the software on a Windows computer.  
To uninstall from a Windows computer, method 1  
1. Disconnect your HP All-in-One from your computer. Do not connect the HP All-in-  
One to your computer until after you have reinstalled the software.  
2. On the Windows taskbar, click Start, Start Programs or All Programs (XP),  
Hewlett-Packard, HP Officejet 7200 All-in-One series, uninstall software.  
3. Follow the onscreen instructions.  
4. If you are asked whether you would like to remove shared files, click No.  
Other programs that use these files might not work properly if the files are deleted.  
5. Restart your computer.  
Note It is important that you disconnect your HP All-in-One before  
restarting your computer. Do not connect the HP All-in-One to your  
computer until after you have reinstalled the software.  
6. To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s  
CD-ROM drive, and follow the onscreen instructions and the instructions provided  
in the Setup Guide that came with your HP All-in-One.  
7. After the software is installed, connect the HP All-in-One to your computer.  
8. Press the On button to turn the HP All-in-One on.  
After connecting and turning on your HP All-in-One, you might have to wait  
several minutes for all of the Plug and Play events to complete.  
9. Follow the onscreen instructions.  
When the software installation is complete, the Status Monitor icon appears in the  
Windows system tray.  
To verify that the software is properly installed, double-click the HP Director icon on  
the desktop. If the HP Director shows the key icons (Scan Picture, Scan Document,  
and Send Fax), the software has been properly installed.  
To uninstall from a Windows computer, method 2  
Note Use this method if Uninstall Software is not available in the Windows  
Start menu.  
1. On the Windows taskbar, click Start, Settings, Control Panel.  
2. Double-click Add/Remove Programs.  
3. Select HP All-in-One & Officejet 4.0, and then click Change/Remove.  
Follow the onscreen instructions.  
4. Disconnect your HP All-in-One from your computer.  
5. Restart your computer.  
Note It is important that you disconnect your HP All-in-One before  
restarting your computer. Do not connect the HP All-in-One to your  
computer until after you have reinstalled the software.  
6. Launch setup.  
7. Follow the onscreen instructions and the instructions provided in the Setup Guide  
that came with your HP All-in-One.  
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To uninstall from a Windows computer, method 3  
Note This is an alternate method if Uninstall Software is not available in the  
Windows Start menu.  
1. Run the HP Officejet 7200 All-in-One series software Setup program.  
2. Select Uninstall and follow the onscreen directions.  
3. Disconnect your HP All-in-One from your computer.  
4. Restart your computer.  
Note It is important that you disconnect your HP All-in-One before  
restarting your computer. Do not connect the HP All-in-One to your  
computer until after you have reinstalled the software.  
5. Run the HP Officejet 7200 All-in-One series software Setup program again.  
6. Launch Reinstall.  
7. Follow the onscreen instructions and the instructions provided in the Setup Guide  
that came with your HP All-in-One.  
To uninstall from a Macintosh computer  
1. Disconnect the HP All-in-One from your Macintosh.  
2. Double-click the Applications: HP All-in-One Software folder.  
3. Double-click HP Uninstaller.  
Follow the onscreen instructions.  
4. After the software is uninstalled, disconnect your HP All-in-One, and then restart  
your computer.  
Note It is important that you disconnect your HP All-in-One before  
restarting your computer. Do not connect the HP All-in-One to your  
computer until after you have reinstalled the software.  
5. To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s  
CD-ROM drive.  
6. On the desktop, open the CD-ROM and then double-click HP all-in-one installer.  
7. Follow the onscreen instructions and the instructions provided in the Setup Guide  
that came with your HP All-in-One.  
Fax setup troubleshooting  
This section contains fax setup troubleshooting information for the HP All-in-One. If  
your HP All-in-One is not set up properly for faxing, you might experience problems  
when sending faxes, receiving faxes, or both.  
Tip This section contains only setup-related troubleshooting. For additional  
fax troubleshooting topics, such as problems with your printouts or slow fax  
reception, see the onscreen Troubleshooting Help that came with your  
HP Image Zone software.  
If you are having faxing problems, you can print a fax test report to check the status of  
your HP All-in-One. The test will fail if your HP All-in-One is not set up properly for  
faxing. Perform this test after you have completed setting up your HP All-in-One for  
faxing.  
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To test your fax setup  
1. Make sure you have inserted the print cartridges and loaded paper before starting  
the test.  
For more information, see Replace the print cartridges and Load full-size paper.  
2. Press Setup.  
3. Press 6, then press 5.  
This displays the Tools menu and then selects Run Fax Test.  
The HP All-in-One displays the status of the test on the control panel display and  
prints a report.  
4. Review the report.  
–
If the test passes and you are still having problems faxing, check the fax  
settings listed in the report to verify the settings are correct. A blank or  
incorrect fax setting can cause faxing problems.  
–
If the test fails, review the report for information on how to fix any problems  
found. For more information, you can also see the next section, The fax test  
failed.  
5. Press OK to return to the Setup Menu.  
If you are still experiencing faxing problems, continue with the following sections for  
more troubleshooting help.  
The fax test failed  
If you ran a fax test and the test failed, review the report for basic information about  
the error. For more detailed information, check the report to see which part of the test  
failed, and then navigate to the appropriate topic in this section for information:  
●
●
●
●
●
The fax hardware test failed  
The fax connected to active telephone wall jack test failed  
The phone cord connected to correct port on fax test failed  
The fax line condition test failed  
The dial tone detection test failed  
The fax hardware test failed  
Solution  
●
Turn off the HP All-in-One by using the On button located on the control  
panel and then unplug the power cord from the back of the HP All-in-One.  
After a few seconds, plug the power cord back in and turn the power on. Run  
the test again. If the test fails again, continue reviewing the troubleshooting  
information in this section.  
●
●
Try to send or receive a test fax. If you can send or receive a fax  
successfully, there might not be a problem.  
If you are using a Windows computer and are running the test from the Fax  
Setup Wizard, make sure the HP All-in-One is not busy completing another  
task, such as receiving a fax or making a copy. Check the control panel  
display for a message indicating that the HP All-in-One is busy. If it is busy,  
wait until it is finished and in the idle state, before running the test.  
After you resolve any problems found, run the fax test again to make sure it  
passes and your HP All-in-One is ready for faxing. If the Fax Hardware Test  
continues to fail and you experience problems faxing, contact HP support. Go to  
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www.hp.com/support. If prompted, choose your country/region, and then click  
Contact HP for information on calling for technical support.  
The fax connected to active telephone wall jack test failed  
Solution  
●
Check the connection between the telephone wall jack and the HP All-in-One  
to make sure the phone cord is secure.  
●
Make sure you use the phone cord that came with your HP All-in-One. If you  
do not use the supplied phone cord to connect from the telephone wall jack  
to your HP All-in-One, you might not be able to send or receive faxes. After  
you plug in the phone cord that came with your HP All-in-One, run the fax  
test again.  
●
Make sure you have correctly connected the HP All-in-One to the telephone  
wall jack. Using the phone cord supplied in the box with your HP All-in-One,  
connect one end to your telephone wall jack, then connect the other end to  
the port labeled "1-LINE" on the back of your HP All-in-One. For more  
information on setting up your HP All-in-One for faxing, see Fax setup.  
If you are using a phone splitter, this can cause faxing problems. (A splitter is  
a two-cord connector that plugs into a telephone wall jack.) Try removing the  
splitter and connecting the HP All-in-One directly to the telephone wall jack.  
Try connecting a working phone and phone cord to the telephone wall jack  
that you are using for the HP All-in-One and check for a dial tone. If you do  
not hear a dial tone, contact your telephone company and have them check  
the line.  
●
●
●
Try to send or receive a test fax. If you can send or receive a fax  
successfully, there might not be a problem.  
After you resolve any problems found, run the fax test again to make sure it  
passes and your HP All-in-One is ready for faxing.  
The phone cord connected to correct port on fax test failed  
Solution The phone cord is plugged into the wrong port on the back of the  
HP All-in-One.  
1. Using the phone cord supplied in the box with your HP All-in-One, connect  
one end to your telephone wall jack, then connect the other end to the port  
labeled "1-LINE" on the back of your HP All-in-One.  
Note If you use the "2-EXT" port to connect to the telephone wall  
jack, you will not be able to send or receive faxes. The "2-EXT" port  
should only be used to connect other equipment, such as an  
answering machine or a telephone.  
2. After you have connected the phone cord to the port labeled "1-LINE", run  
the fax test again to make sure it passes and your HP All-in-One is ready for  
faxing.  
3. Try to send or receive a test fax.  
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The fax line condition test failed  
Solution  
●
Make sure you connect your HP All-in-One to an analog phone line or you  
will not be able to send or receive faxes. To check if your phone line is  
digital, connect a regular analog phone to the line and listen for a dial tone. If  
you do not hear a normal sounding dial tone, it might be a phone line set up  
for digital phones. Connect your HP All-in-One to an analog phone line and  
try sending or receiving a fax.  
●
●
Check the connection between the telephone wall jack and the HP All-in-One  
to make sure the phone cord is secure.  
Make sure you have correctly connected the HP All-in-One to the telephone  
wall jack. Using the phone cord supplied in the box with your HP All-in-One,  
connect one end to your telephone wall jack, then connect the other end to  
the port labeled "1-LINE" on the back of your HP All-in-One. For more  
information on setting up your HP All-in-One for faxing, see Fax setup.  
Other equipment, which uses the same phone line as the HP All-in-One,  
might be causing the test to fail. To find out if other equipment is causing a  
problem, disconnect everything from the phone line, and then run the test  
again.  
●
–
If the Fax Line Condition Test passes without the other equipment,  
then one or more pieces of the equipment is causing problems; try  
adding them back one at a time and rerunning the test each time, until  
you identify which piece of equipment is causing the problem.  
If the Fax Line Condition Test fails without the other equipment,  
connect the HP All-in-One to a working phone line and continue  
reviewing the troubleshooting information in this section.  
–
●
If you are using a phone splitter, this can cause faxing problems. (A splitter is  
a two-cord connector that plugs into a telephone wall jack.) Try removing the  
splitter and connecting the HP All-in-One directly to the telephone wall jack.  
After you resolve any problems found, run the fax test again to make sure it  
passes and your HP All-in-One is ready for faxing. If the Fax Line Condition test  
continues to fail and you experience problems faxing, contact your telephone  
company and have them check the phone line.  
The dial tone detection test failed  
Solution  
●
●
Other equipment, which uses the same phone line as the HP All-in-One,  
might be causing the test to fail. To find out if other equipment is causing a  
problem, disconnect everything from the phone line, and then run the test  
again. If the Dial Tone Detection Test passes without the other equipment,  
then one or more pieces of the equipment is causing problems; try adding  
them back one at a time and rerunning the test each time, until you identify  
which piece of equipment is causing the problem.  
Try connecting a working phone and phone cord to the telephone wall jack  
that you are using for the HP All-in-One and check for a dial tone. If you do  
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not hear a dial tone, contact your telephone company and have them check  
the line.  
●
Make sure you have correctly connected the HP All-in-One to the telephone  
wall jack. Using the phone cord supplied in the box with your HP All-in-One,  
connect one end to your telephone wall jack, then connect the other end to  
the port labeled "1-LINE" on the back of your HP All-in-One. For more  
information on setting up your HP All-in-One for faxing, see Fax setup.  
If you are using a phone splitter, this can cause faxing problems. (A splitter is  
a two-cord connector that plugs into a telephone wall jack.) Try removing the  
splitter and connecting the HP All-in-One directly to the telephone wall jack.  
If your telephone system is not using a standard dial tone, such as some  
PBX systems, this might cause the test to fail. This will not cause a problem  
sending or receiving faxes. Try sending or receiving a test fax.  
Check to make sure the country/region setting is set appropriately for your  
country/region. If the country/region setting is not set or is set incorrectly, the  
test might fail and you might have problems sending and receiving faxes. To  
check the setting, press Setup and then press 7. The language and country/  
region settings appear on the control panel display. If the country/region  
setting is incorrect, press OK and follow the prompts on the control panel  
display to change it.  
●
●
●
●
Make sure you connect your HP All-in-One to an analog phone line or you  
will not be able to send or receive faxes. To check if your phone line is  
digital, connect a regular analog phone to the line and listen for a dial tone. If  
you do not hear a normal sounding dial tone, it might be a phone line set up  
for digital phones. Connect your HP All-in-One to an analog phone line and  
try sending or receiving a fax.  
After you resolve any problems found, run the fax test again to make sure it  
passes and your HP All-in-One is ready for faxing. If the Dial Tone Detection  
test continues to fail, contact your telephone company and have them check the  
phone line.  
The HP All-in-One is having problems sending and receiving faxes  
Solution Make sure the HP All-in-One is turned on. Look at the control panel  
display on the HP All-in-One. If the control panel display is blank and the light  
next to the On button is not lit, the HP All-in-One is turned off. Make sure the  
power cord is firmly connected to the HP All-in-One and plugged into a power  
outlet. Press the On button to turn on the HP All-in-One.  
Solution  
Note This possible solution applies only in the countries/regions that  
receive a 2-wire phone cord in the box with the HP All-in-One, including:  
Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece,  
India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico,  
Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain,  
Taiwan, Thailand, USA, Venezuela, and Vietnam.  
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HP Officejet 7200 All-in-One series  
 
●
Make sure you used the phone cord supplied in the box with your HP All-in-  
One to connect to the telephone wall jack. One end of this special 2-wire  
cord should be connected to the port labeled "1-LINE" on the back of your  
HP All-in-One and the other end to your telephone wall jack, as shown below.  
1
2
Telephone wall jack  
Phone cord supplied in the box with your HP All-in-One  
This special 2-wire cord is different from the more common 4-wire phone  
cords you might already have in your home or office. Check the end of the  
cord and compare it to the two types of cords shown below.  
If you used the 4-wire phone cord, disconnect it, find the supplied 2-wire  
cord, and then connect the 2-wire cord to the port labeled "1-LINE" on the  
back of your HP All-in-One. For more information on connecting this phone  
cord and setting up your HP All-in-One for faxing, see Fax setup.  
If the supplied phone cord is not long enough, you can extend it. For  
information, see The phone cord that came with my HP All-in-One is not long  
enough.  
●
●
●
Try connecting a working phone and phone cord to the telephone wall jack  
that you are using for the HP All-in-One and check for a dial tone. If you do  
not hear a dial tone, contact your telephone company and have them check  
the line.  
Other equipment, which uses the same phone line as the HP All-in-One,  
might be in use. For example, you cannot use your HP All-in-One for faxing if  
an extension phone is off hook, or if you are using your computer modem to  
send an e-mail or access the Internet.  
Check to see if another process has caused an error. Check the control  
panel display or your computer for an error message providing information  
about the problem and how to solve it. If there is an error, the HP All-in-One  
will not send or receive a fax until the error condition is resolved.  
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●
●
The phone line connection might be noisy. Phone lines with poor sound  
quality (noise) can cause faxing problems. Check the sound quality of the  
phone line by plugging a phone into the telephone wall jack and listening for  
static or other noise. If you hear noise, turn Error Correction Mode (ECM)  
off and try faxing again. For information, see Use error correction mode. If  
the problem persists, contact your telephone company.  
If you are using a digital subscriber line (DSL) service, make sure that you  
have a DSL filter connected or you will not be able to fax successfully. The  
DSL filter removes the digital signal and allows your HP All-in-One to  
communicate properly with the phone line. Obtain a DSL filter from your DSL  
provider. If you already have a DSL filter, make sure it is connected correctly.  
For information, see Case B: Set up your HP All-in-One with DSL.  
Make sure your HP All-in-One is not connected to a telephone wall jack that  
is set up for digital phones. To check if your phone line is digital, connect a  
regular analog phone to the line and listen for a dial tone. If you do not hear a  
normal sounding dial tone, it might be a phone line set up for digital phones.  
If you are using either a private branch exchange (PBX) or an integrated  
services digital network (ISDN) converter/terminal adapter, make sure the  
HP All-in-One is connected to the port that is designated for fax and phone  
use. Also, make sure that the terminal adapter is set to the correct switch  
type for your country/region, if possible.  
●
●
Note that some ISDN systems allow you to configure the ports for specific  
phone equipment. For example, you might have assigned one port for  
telephone and Group 3 fax and another port for multiple purposes. If you  
continue to have problems when connected to the fax/phone port, try using  
the port designated for multiple purposes; it might be labeled "multi-combi" or  
something similar. For information on setting up your HP All-in-One with a  
PBX phone system or ISDN line, see Fax setup.  
●
If your HP All-in-One shares the same phone line with a DSL service, the  
DSL modem might not be properly grounded. If the DSL modem is not  
properly grounded, it can create noise on the phone line. Phone lines with  
poor sound quality (noise) can cause faxing problems. You can check the  
sound quality of the phone line by plugging a phone into the telephone wall  
jack and listening for static or other noise. If you hear noise, turn off your  
DSL modem and completely remove power for at least 15 minutes. Turn the  
DSL modem back on and listen to the dial tone again.  
Note You might notice static on the phone line again in the future. If  
your HP All-in-One stops sending and receiving faxes, repeat this  
process.  
If the phone line is still noisy or for more information on turning your DSL  
modem off, contact your DSL provider for support. You can also contact your  
telephone company.  
●
If you are using a phone splitter, this can cause faxing problems. (A splitter is  
a two-cord connector that plugs into a telephone wall jack.) Try removing the  
splitter and connecting the HP All-in-One directly to the telephone wall jack.  
The HP All-in-One is having problems sending a manual fax  
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Solution  
●
Check with the recipient to see if their fax machine can receive faxes  
manually.  
●
Make sure the telephone you use to initiate the fax call is connected directly  
to the HP All-in-One. To send a fax manually, the telephone must be  
connected directly to the port labeled "2-EXT" on the HP All-in-One, as  
shown below. For information on sending faxes manually, see Send a fax  
manually from a phone.  
1
2
3
Telephone wall jack  
Phone cord supplied in the box with your HP All-in-One  
Telephone  
●
●
If you are sending a fax manually from your phone that is connected directly  
to the HP All-in-One, you must use the keypad on the telephone to send the  
fax. You cannot use the keypad on the control panel of the HP All-in-One.  
Make sure that you press Start Fax Black or Start Fax Color within three  
seconds of hearing the recipient's fax tones, otherwise the transmission  
might fail.  
The HP All-in-One cannot receive faxes, but can send faxes  
Solution  
●
●
●
If you are not using a distinctive ring service, check to make sure that the  
Answer Ring Pattern feature on your HP All-in-One is set to All Rings. For  
information, see Change the answer ring pattern (distinctive ringing).  
If Auto Answer is set to Off, you will need to manually receive faxes;  
otherwise, your HP All-in-One will not receive the fax. For information on  
receiving faxes manually, see Receive a fax manually.  
If you have a voice mail service at the same phone number you use for fax  
calls, you must receive faxes manually, not automatically. This means that  
you must be available to respond in person to incoming fax calls. For  
information on setting up your HP All-in-One when you have a voice mail  
service, see Fax setup. For information on receiving faxes manually, see  
Receive a fax manually.  
●
If you have a computer modem on the same phone line with your HP All-in-  
One, check to make sure that the computer modem software is not set to  
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receive faxes automatically. Modems with the auto fax receive feature turned  
on will receive all incoming faxes, which prevents the HP All-in-One from  
receiving fax calls.  
●
If you have an answering machine on the same phone line with your HP All-  
in-One, you might have one of the following problems:  
–
–
–
Your answering machine might not be set up properly with your HP All-  
in-One.  
Your outgoing message might be too long or too loud to allow the HP All-  
in-One to detect fax tones, and the calling fax machine might disconnect.  
Your answering machine might hang up too quickly after the outgoing  
message plays if it does not detect someone trying to record a message,  
as when a fax is calling. This prevents the HP All-in-One from detecting  
the fax tones. This problem is most common with digital answering  
machines.  
Try the following:  
–
–
–
When you have an answering machine on the same phone line you use  
for fax calls, try connecting the answering machine directly to the HP All-  
in-One as described in Fax setup.  
Make sure your HP All-in-One is set to receive faxes automatically. For  
information on setting up your HP All-in-One to receive faxes  
automatically, see Set up the HP All-in-One to receive faxes.  
Make sure the Rings to Answer setting is correct. Set your answering  
machine to answer in 4 rings and your HP All-in-One to answer in the  
maximum number of rings supported by your device. (The maximum  
number of rings varies by country/region.) In this setup, the answering  
machine will answer the call and the HP All-in-One will monitor the line.  
If the HP All-in-One detects fax tones, the HP All-in-One will receive the  
fax. If the call is a voice call, the answering machine will record the  
incoming message. For information on setting the number of rings to  
answer, see Set the number of rings before answering.  
–
–
Disconnect the answering machine and then try receiving a fax. If you  
can receive a fax without the answering machine, the answering  
machine might be causing the problem.  
Reconnect the answering machine and rerecord your outgoing  
message. Make sure the message is as short as possible (no more than  
10 seconds long), and that you speak softly and slowly when recording  
it. At the end of your message, leave 3 - 4 seconds of silence with no  
background noise. Try to receive a fax again.  
Note Some digital answering machines might not retain the  
recorded silence at the end of your outgoing message. Play back  
your outgoing message to check.  
●
If your HP All-in-One shares the same phone line with other types of phone  
equipment, such as an answering machine, a computer modem, or multi-port  
switch box, the fax signal level might be reduced. This can cause problems  
during fax reception.  
To find out if other equipment is causing a problem, disconnect everything  
except the HP All-in-One from the phone line, and then try to receive a fax. If  
you can receive faxes successfully without the other equipment, one or more  
pieces of the other equipment is causing problems; try adding them back one  
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HP Officejet 7200 All-in-One series  
at a time and receiving a fax each time, until you identify which equipment is  
causing the problem.  
●
If you have a special ring pattern for your fax phone number (using a  
distinctive ring service through your telephone company), make sure that the  
Answer Ring Pattern feature on your HP All-in-One is set to match. For  
example, if the telephone company has assigned your fax number a double  
ring pattern, make sure Double Rings is selected as the Answer Ring  
Pattern setting. For information on changing this setting, see Change the  
answer ring pattern (distinctive ringing).  
Note The HP All-in-One cannot recognize some ring patterns, such  
as those with alternating short and long ringing patterns. If you are  
having problems with a ring pattern of this type, ask your telephone  
company to assign a non-alternating ring pattern.  
The HP All-in-One cannot send faxes, but can receive faxes  
Solution  
●
The HP All-in-One might be dialing too fast or too soon. You might need to  
insert some pauses in the number sequence. For example, if you need to  
access an outside line before dialing the phone number, insert a pause  
following the access number. If your number is 95555555, and 9 accesses  
an outside line, you might insert pauses as follows: 9-555-5555. To insert a  
pause during dialing, press Redial/Pause repeatedly until a dash character  
appears.  
If you are using a speed-dial entry to send the fax, recreate the speed-dial  
entry and insert some pauses in the number sequence. For more information  
on speed dials, see Set up speed dialing.  
●
●
The number you entered when sending the fax is not in the proper format.  
Check to see that the fax number you entered is correct and in the proper  
format. For example, you might need to dial a "9" prefix, depending on your  
phone system.  
If your phone line has a PBX system, make sure you are dialing the number  
for an outside line before dialing the fax number.  
The receiving fax machine is having problems. To check this, try calling the  
fax number from a telephone and listen for fax tones. If you cannot hear fax  
tones, the receiving fax might not be turned on or connected, or a voice mail  
service could be interfering with the recipient's phone line. You can also ask  
the recipient to check the receiving fax machine for any problems.  
Fax tones are recorded on my answering machine  
Solution  
●
When you have an answering machine on the same phone line you use for  
fax calls, try connecting the answering machine directly to the HP All-in-One  
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as described in Fax setup. If you do not connect the answering machine as  
recommended, fax tones might be recorded on your answering machine.  
Make sure your HP All-in-One is set to receive faxes automatically. If your  
HP All-in-One is set up to receive faxes manually, the HP All-in-One will not  
answer incoming calls. You must be available to respond in person to  
incoming fax calls, or the HP All-in-One will not receive the fax and your  
answering machine will record the fax tones. For information on setting up  
your HP All-in-One to receive faxes automatically, see Set up the HP All-in-  
One to receive faxes.  
Make sure the Rings to Answer setting is correct. The number of rings to  
answer for the HP All-in-One should be greater than the number of rings to  
answer for the answering machine. If the answering machine and the HP All-  
in-One are set to the same number of rings to answer, both devices will  
answer the call, and fax tones will be recorded on the answering machine.  
Set your answering machine to answer in 4 rings and your HP All-in-One to  
answer in the maximum number of rings supported by your device. (The  
maximum number of rings varies by country/region.) In this setup, the  
answering machine will answer the call and the HP All-in-One will monitor  
the line. If the HP All-in-One detects fax tones, the HP All-in-One will receive  
the fax. If the call is a voice call, the answering machine will record the  
incoming message. For information on setting the number of rings to answer,  
see Set the number of rings before answering.  
●
●
I hear static on my phone line since connecting the HP All-in-One  
Solution  
●
Make sure you used the phone cord supplied in the box with your HP All-in-  
One to connect to the telephone wall jack. One end of the phone cord should  
be connected to the port labeled "1-LINE" on the back of your HP All-in-One  
and the other end to your telephone wall jack. If the supplied phone cord is  
not long enough, you can extend it. For information, see The phone cord that  
came with my HP All-in-One is not long enough.  
●
●
If you are using a phone splitter, this can cause static on the phone line. (A  
splitter is a two-cord connector that plugs into a telephone wall jack.) Try  
removing the splitter and connecting the HP All-in-One directly to the  
telephone wall jack.  
If you are not using a proper grounded power outlet for your HP All-in-One,  
you might hear static on your phone line. Try connecting to another power  
outlet.  
The phone cord that came with my HP All-in-One is not long enough  
Solution If the phone cord that came with your HP All-in-One is not long  
enough, you can use a coupler to extend the length. You can purchase a coupler  
at an electronics store that carries phone accessories. You will also need another  
phone cord, which can be a standard phone cord that you might already have in  
your home or office.  
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HP Officejet 7200 All-in-One series  
     
Tip If your HP All-in-One came with a 2-wire phone cord adaptor, you  
can use it with a 4-wire phone cord to extend the length. For information  
on using the 2-wire phone cord adaptor, see the documentation that came  
with it.  
To extend your phone cord  
1. Using the phone cord supplied in the box with your HP All-in-One, connect  
one end to the coupler, then connect the other end to the port labeled "1-  
LINE" on the back of your HP All-in-One.  
2. Connect another phone cord to the open port on the coupler and to the  
telephone wall jack, as shown below.  
1
2
3
Telephone wall jack  
Coupler  
Phone cord supplied in the box with the HP All-in-One  
I am having problems faxing over the Internet  
Solution  
Check the following:  
●
The FoIP service might not work properly when the HP All-in-One is sending  
and receiving faxes at high speed (33600 bps). If you experience problems  
sending and receiving faxes while using an Internet fax service, use a slower  
fax speed. You can do this by changing the Fax Speed setting from High  
(the default) to Medium. For information on changing this setting, see Set  
the fax speed.  
●
●
You can only send and receive faxes by connecting a phone cord to the port  
labeled "1-LINE" on the HP All-in-One and not from the Ethernet port. This  
means that your connection to the Internet must be done either through a  
converter box (which supplies regular analog phone jacks for fax  
connections) or your telephone company.  
Check with your telephone company to make sure their Internet phone  
service supports faxing. If they do not support faxing, you will not be able to  
send and receive faxes through the Internet.  
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Chapter 16  
Operational troubleshooting  
The HP Officejet 7200 All-in-One series troubleshooting section in the HP Image  
Zone Help contains troubleshooting tips for some of the most common issues  
associated with your HP All-in-One.  
To access the troubleshooting information from a Windows computer, go to the  
HP Director, click Help, and then choose Troubleshooting and Support.  
Troubleshooting is also available through the Help button that appears on some error  
messages.  
To access troubleshooting information from Macintosh OS X v10.1.5 and later, click  
the HP Image Zone icon in the Dock, select Help from the menu bar, choose  
HP Image Zone Help from the Help menu, and then choose HP Officejet 7200 All-in-  
One series in the Help Viewer.  
If you have Internet access, you can get help from the HP website at:  
www.hp.com/support  
If prompted, choose your country/region, and then click Contact HP for information on  
calling for technical support.  
The website also provides answers to frequently asked questions.  
Paper troubleshooting  
To help avoid paper jams, only use paper types that are recommended for your HP All-  
in-One. For a list of recommended papers, see Recommended papers or go to  
www.hp.com/support. If prompted, choose your country/region, and then click  
Contact HP for information on calling for technical support.  
Do not load curled or wrinkled paper, or paper with bent or torn edges, into the input  
tray. For more information, see Avoid paper jams.  
If paper does become jammed in your device, follow these instructions to clear the  
paper jam.  
Paper has jammed the HP All-in-One  
Solution  
1. Press in the tabs on the rear clean-out door to remove the door as shown  
below.  
If your HP All-in-One came with a two-sided printing accessory, your device  
might not have the rear clean-out door shown here. To remove a paper jam,  
you might have to remove the accessory instead. For more information, see  
the printed guide that came with your two-sided printing accessory.  
192  
HP Officejet 7200 All-in-One series  
           
Caution Trying to clear a paper jam from the front of the HP All-in-  
One can damage the print mechanism. Always access and clear  
paper jams through the rear clean-out door.  
2. Gently pull the paper out of the rollers.  
Warning If the paper tears when you are removing it from the  
rollers, check the rollers and wheels for torn pieces of paper that  
might be remaining inside the device. If you do not remove all the  
pieces of paper from the HP All-in-One, more paper jams are likely to  
occur.  
3. Replace the rear clean-out door. Gently push the door forward until it snaps  
into place.  
4. Press OK to continue the current job.  
Paper has jammed the automatic document feeder  
Solution  
1. Pull the document feeder tray from the HP All-in-One to remove it.  
2. Lift the cover of the automatic document feeder.  
3. Gently pull the paper out of the rollers.  
Warning If the paper tears when you are removing it from the  
rollers, check the rollers and wheels for torn pieces of paper that  
might be remaining inside the automatic document feeder. If you do  
not remove all the pieces of paper from the HP All-in-One, more  
paper jams are likely to occur.  
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Chapter 16  
In the rare occurrence of a severe paper jam, you might need to  
remove the face plate from the front of the automatic document  
feeder and lift the pick assembly to remove torn pieces of paper from  
deep inside the automatic document feeder. For more information,  
see The automatic document feeder picks up too many pages or  
none at all.  
4. Close the cover of the automatic document feeder, and then reattach the  
document feeder tray.  
Paper has jammed the optional two-sided printing accessory  
Solution You might need to remove the two-sided printing accessory. For  
more information, see the printed guide that came with your two-sided printing  
accessory.  
Note If you turned the HP All-in-One off before clearing the paper jam,  
turn it back on, and then restart your print, copy, or fax job.  
The automatic document feeder picks up too many pages or none at all  
Cause You need to clean the separator pad or rollers inside the automatic  
document feeder. Pencil lead, wax, or ink can build up on the rollers and  
separator pad after extensive use, or if you copy handwritten originals or originals  
that are heavy with ink.  
●
If the automatic document feeder does not pick up any pages at all, the  
rollers inside the automatic document feeder need to be cleaned.  
If the automatic document feeder picks up multiple pages instead of single  
sheets, the separator pad inside the automatic document feeder needs to be  
cleaned.  
●
Solution Load one or two sheets of unused plain white full-size paper into the  
document feeder tray, and then press Start Copy Black to pull the pages  
through the automatic document feeder. The plain paper releases and absorbs  
residue from the rollers and separator pad.  
Tip If the automatic document feeder does not pick up the plain paper,  
try cleaning the front roller. Wipe the roller with a soft lint-free cloth  
dampened with distilled water.  
If the problem persists, or the automatic document feeder does not pick up the  
plain paper, you can clean the rollers and separator pad manually. Remove the  
face plate from the front of the automatic document feeder to access the pick  
assembly inside the automatic document feeder, clean the rollers or separator  
pad, and then reattach the face plate, as described in the following procedures.  
To remove the face plate from the front of the automatic document feeder  
1. Remove all originals from the document feeder tray.  
194  
HP Officejet 7200 All-in-One series  
       
Tip You might find it easier to work with the automatic document  
feeder if you first remove the document feeder tray.  
2. Lift the cover of the automatic document feeder, as shown in Figure 1.  
Figure 1  
3. Lift the lid on the HP All-in-One, as if you were loading an original on the  
glass.  
Figure 2 shows the lid open and the location of a notch (1) near the top right  
edge of the lid backing (2).  
Figure 2  
1
2
Notch  
Lid backing  
4. Place one or two fingers in the notch, as shown in Figure 3.  
Warning Do not pull the face plate all the way off yet. There is a  
plastic catch on the far left inside of the face plate that helps secure  
the face plate in place. If you pull the face plate straight off, you might  
damage the plastic catch on the inside of the face plate.  
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195  
Chapter 16  
Figure 3  
5. Keep your fingers in the notch as you lower the lid back down until the lid is  
almost closed.  
6. Push against the top of the face plate (1) with your thumb as you pull the  
bottom away from the right side of the HP All-in-One with your fingers, as  
shown in Figure 4.  
Use a slight twisting motion to help release the face plate on the right side.  
Figure 4  
1
Face plate  
7. As shown in Figure 5, slide the face plate left (1) until the plastic catch on the  
left side is not touching any part of the HP All-in-One, then pull the face plate  
away from the device (2).  
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HP Officejet 7200 All-in-One series  
Figure 5  
To clean the rollers or separator pad  
1. Use the blue-green handle (1) shown in Figure 6 to lift the pick assembly (2).  
Figure 6  
1
2
Handle  
Pick assembly  
This provides easy access to the rollers (3) and separator pad (4), as shown  
in Figure 7.  
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197  
Chapter 16  
Figure 7  
3
4
Rollers  
Separator pad  
2. Lightly dampen a clean lint-free cloth with distilled water, then squeeze any  
excess liquid from the cloth.  
3. Use the damp cloth to wipe any residue off the rollers or separator pad.  
4. If the residue does not come off using distilled water, try using isopropyl  
(rubbing) alcohol.  
5. Use the blue-green handle to lower the pick assembly.  
To reattach the face plate to the front of the automatic document feeder  
1. As shown in Figure 8, hook the face plate onto the left side of the HP All-in-  
One so that the plastic catch (2) on the far left inside of the face plate  
catches on the notch (1) on the front of the automatic document feeder.  
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HP Officejet 7200 All-in-One series  
 
Figure 8  
1
2
Notch  
Plastic catch  
2. Line up the right edge of the face plate with the right side of the HP All-in-  
One, and then press the right side of the face plate until it snaps securely  
into place, as shown in Figure 9.  
Figure 9  
3. Place your hands towards the center of the face plate, as shown in Figure  
10, then press until the center of the face plate snaps into place.  
You should hear clicks when the left side snaps into place and when the right  
side snaps into place.  
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Chapter 16  
Figure 10  
4. Close the cover of the automatic document feeder.  
5. If you removed the document feeder tray, reattach it.  
Print cartridge troubleshooting  
If you are experiencing problems with printing, you might have a problem with one of  
the print cartridges. Try the following:  
1. Remove the print cartridge on the right side to make sure the plastic tape has  
been removed. If it is still covering the ink nozzles, gently remove the plastic tape  
by using the pink pull tab. Do not touch the ink nozzles or the copper-colored  
contacts.  
1
2
3
Copper-colored contacts  
Plastic tape with pink pull tab (must be removed before installing)  
Ink nozzles under tape  
2. Reinsert the print cartridge and verify that it is fully inserted and locked in place.  
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HP Officejet 7200 All-in-One series  
   
3. Repeat steps 1 and 2 for the print cartridge on the left side.  
4. If the problem persists, print a self-test report to determine if there is a problem  
with the print cartridges.  
This report provides useful information about your print cartridges, including  
status information. For more information, see Print a self-test report.  
5. If the self-test report shows a problem, clean the print cartridges.  
For more information, see Clean the print cartridges.  
6. If the problem persists, clean the copper-colored contacts of the print cartridges.  
For more information, see Clean the print cartridge contacts.  
7. If you are still experiencing problems with printing, determine which print cartridge  
is experiencing the problem and replace it.  
Print troubleshooting  
My document did not print  
Solution If you have multiple printers installed, make sure you select the  
HP Officejet 7200 All-in-One series in your software application for the print job.  
Note You can set the HP All-in-One as the default printer to ensure that  
the printer is automatically selected when you print from your software  
applications. For information, see the onscreen Troubleshooting Help that  
came with your HP Image Zone software.  
Solution Check the status of your HP All-in-One to make sure it does not have  
an error, such as a paper jam or out of paper message. Try the following:  
●
Check the HP All-in-One control panel display to see if there are any error  
messages.  
●
Windows users: Check the status of the HP All-in-One from your computer.  
In the HP Director, click Status.  
Resolve any errors found. For information on error messages, see the onscreen  
Troubleshooting Help that came with your HP Image Zone software.  
Memory card troubleshooting  
The following troubleshooting tips relate only to Macintosh users of iPhoto.  
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Chapter 16  
You insert a memory card into a networked HP All-in-One, but iPhoto does not  
see it  
Solution A memory card must appear on the desktop for iPhoto to find it, but a  
memory card inserted in a networked HP All-in-One does not automatically mount  
on the desktop. If you simply launch iPhoto from its folder or by double-clicking an  
alias, the application cannot see the inserted, but unmounted memory card.  
Instead start the HP Director and choose iPhoto from More Applications.  
When you start iPhoto from within the HP Director in this way, the application  
sees and mounts the memory card automatically.  
You have video clips on a memory card, but they do not appear in iPhoto after  
you import the memory card’s contents.  
Solution iPhoto handles still photos only. To manage both video clips and still  
images, use Unload Images from the HP Director instead.  
Device update  
If directed by HP customer support or prompted by a message on your computer,  
update your HP All-in-One. Several update methods are available; each involves  
downloading a file to your computer to start the Device Update Wizard.  
Device update (Windows)  
Use one of the following to retrieve an update for your device:  
●
If directed by HP customer support, use your Web browser to download an  
update for your HP All-in-One from www.hp.com/support. The file will be a self-  
extracting executable with the extension .exe. When you double-click the .exe  
file, the Device Update Wizard opens on your computer.  
●
Use the Software Update utility, provided with the HP Image Zone software, to  
automatically search the HP support website for device updates at predetermined  
intervals. For more information on the Software Update utility, see the onscreen  
HP Image Zone Help.  
Note After the Software Update utility is installed on your computer, it  
searches for device updates. If you do not have the latest version of the  
Software Update utility at the time of install, a dialog appears on your  
computer prompting you to upgrade. Accept the upgrade. Once the  
upgrade is finished, restart the Software Update utility to locate updates  
for your HP All-in-One.  
To use device update  
1. Do one of the following:  
–
–
Double-click the update .exe file you downloaded from www.hp.com/support.  
When prompted, accept the device update found by the Software Update  
utility.  
The Device Update Wizard opens on your computer.  
2. At the Welcome screen, click Next.  
The Select a Device screen appears.  
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HP Officejet 7200 All-in-One series  
       
3. Select your HP All-in-One from the list, and then click Next.  
The Important Information screen appears.  
4. Make sure your computer and device meet the requirements listed.  
5. If you meet the requirements, click Update.  
A progress bar or other such designator appears on the device display.  
6. Do not disconnect, shut down, or otherwise disturb your device while the update  
is occurring.  
Note If you disrupt the update, or an error message indicates the update  
failed, call HP support for assistance.  
After your HP All-in-One restarts, the Update Complete screen appears on your  
computer and a test page prints from your device.  
7. Your device is updated. It is now safe to use your HP All-in-One.  
Device update (Macintosh)  
If directed by HP customer support or prompted by an error message, use the device  
update installer to apply updates to your HP All-in-One as follows:  
1. Use your Web browser to download an update for your HP All-in-One from  
www.hp.com/support.  
2. Double-click the downloaded file.  
The installer opens on your computer.  
3. Follow the onscreen prompts to install the update to your HP All-in-One.  
4. Restart the HP All-in-One to complete the process.  
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17 Get HP support  
Hewlett-Packard provides Internet and phone support for your HP All-in-One.  
This chapter provides information on how to get support from the Internet, contact HP customer  
support, access your serial number and service ID, call in North America during warranty, call HP  
Japan customer support, call HP Korea customer support, call elsewhere in the world, call  
Australia post-warranty, and prepare your HP All-in-One for shipment.  
If you are unable to find the answer you need in the printed or onscreen documentation supplied  
with your product, you can contact one of the HP support services listed in the following pages.  
Some support services are available only in the U.S. and Canada, while others are available in  
many countries/regions worldwide. If a support service number is not listed for your country/  
region, contact your nearest authorized HP dealer for help.  
Get support and other information from the Internet  
If you have Internet access, you can get help from www.hp.com/support. This website offers  
technical support, drivers, supplies, and ordering information.  
Warranty support  
To obtain HP repair service, you must first contact an HP service office or an HP Customer  
Support Center for basic troubleshooting. See HP customer support for steps to take before  
calling Customer Support.  
Note This information does not apply to customers in Japan. For information on service  
options in Japan, see HP Quick Exchange Service (Japan).  
Warranty upgrades  
Depending on your country/region, HP might offer, for an additional fee, a warranty upgrade  
option that extends or enhances your standard product warranty. Available options might include  
priority phone support, return service, or next business day exchange. Typically, service  
coverage begins on product purchase date and must be purchased within a limited time of  
product purchase.  
For more information:  
●
●
In the U.S., dial 1-866-234-1377 to speak to an HP advisor.  
Outside the U.S., please call your local HP Customer Support office. See Call elsewhere in  
the world for a list of international Customer Support numbers.  
Go to the HP website:  
●
www.hp.com/support  
If prompted, choose your country/region, and then find warranty information.  
Returning your HP All-in-One for service  
Before returning your HP All-in-One for service, you must call HP Customer Support. See  
HP customer support for steps to take before calling Customer Support.  
Note This information does not apply to customers in Japan. For information on service  
options in Japan, see HP Quick Exchange Service (Japan).  
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HP customer support  
Software programs from other companies might be included with your HP All-in-One. If you  
experience problems with any of those programs, you will receive the best technical assistance  
by calling the experts at that company.  
If you need to contact HP Customer Support, do the following before you call.  
1. Make sure that:  
a. Your HP All-in-One is plugged in and turned on.  
b. The specified print cartridges are installed correctly.  
c. The recommended paper is properly loaded in the input tray.  
2. Reset your HP All-in-One:  
a. Turn off the HP All-in-One by pressing the On button.  
b. Unplug the power cord from the back of the HP All-in-One.  
c. Plug the power cord back into the HP All-in-One.  
d. Turn on the HP All-in-One by pressing the On button.  
3. For more information, go to www.hp.com/support.  
This website offers technical support, drivers, supplies, and ordering information.  
4. If you are still experiencing problems and need to speak with an HP Customer Support  
Representative, do the following:  
a. Have the specific name of your HP All-in-One, as it appears on the control panel,  
available.  
b. Print a self-test report. For information on printing a self-test report, see Print a self-test  
report.  
c. Make a color copy to have available as a sample printout.  
d. Be prepared to describe your problem in detail.  
e. Have your serial number and service ID ready. For information on how to access your  
serial number and service ID, see Access your serial number and service ID.  
5. Call HP Customer Support. Be near your HP All-in-One when you call.  
Access your serial number and service ID  
You can access important information by using the Information Menu of your HP All-in-One.  
Note If your HP All-in-One is not turning on, you can view the serial number by looking  
at the sticker on the rear upper left corner of the device. The serial number is the 10-  
character code in the upper left corner of the sticker.  
1. Press and hold OK. While holding OK, press 4.  
This displays the Information Menu.  
2.  
Press  
This displays the service ID. Write down the complete service ID.  
Press Cancel, and then press until Serial Number appears.  
until Model Number appears, and then press OK.  
3.  
4. Press OK.  
This displays the serial number. Write down the complete serial number.  
5. Press Cancel to exit the Information Menu.  
Call in North America during warranty  
Call 1-800-474-6836 (1-800-HP invent). US phone support is available in both English and  
Spanish languages 24 hours a day, 7 days a week (days and hours of support may change  
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Appendix 17  
without notice). This service is free during the warranty period. A fee may apply outside the  
warranty period.  
Call elsewhere in the world  
The numbers listed below are current as of the publication date of this guide. For a list of current  
international HP Support Service numbers, go to www.hp.com/support and choose your own  
country/region or language.  
You can call the HP support center in the following countries/regions. If your country/region is not  
listed, contact your local dealer or nearest HP Sales and Support Office to find out how to obtain  
services.  
Support service is free during the warranty period; however, your standard long-distance phone  
charges will apply. In some cases, a flat fee per single incident will also apply.  
Note Per call and per minute rates quoted in this section are approximate.  
For phone support in Europe, please check for the details and conditions of phone support in  
your country/region by going to www.hp.com/support.  
Alternatively, you can ask your dealer or call HP at the phone number provided in this guide.  
As part of our constant efforts to improve our phone support service, we advise you to check our  
website on a regular basis for new information regarding service features and delivery.  
Country/Region  
Algeria1  
HP technical support  
Country/Region  
HP technical support  
900 40 006  
+213 61 56 45 43  
Luxembourg (French)  
Luxembourg (German)  
Argentina  
(54)11-4778-8380,  
0-810-555-5520  
900 40 007  
Australia during warranty 1300 721 147  
Malaysia  
Mexico  
1-800-805405  
Australia once warranty  
has ended (per-call  
charge)  
1902 910 910  
01-800-472-6684  
Austria  
+43 1 86332 1000  
800 171  
Mexico (Mexico City)  
(55) 5258-9922  
Bahrain  
Middle East  
+971 4 366 2020  
(international)  
Morocco1  
Bangladesh  
fax to: +65-6275-6707  
+32 070 300 005  
+212 22 404747  
Belgium (Dutch)  
Netherlands (0.10 Euro/ 0900 2020 165  
min.)  
Belgium (French)  
Bolivia  
+32 070 300 004  
800-100247  
New Zealand  
Nigeria  
0800 441 147  
+234 1 3204 999  
+47 815 62 070  
Norway2  
Brazil (Demais  
Localidades)  
0800 157751  
Brazil (Grande São  
Paulo)  
(11) 3747 7799  
Oman  
+971 4 366 2020  
Brunei  
fax to: +65-6275-6707  
fax to: +65-6275-6707  
Pakistan  
Palestine  
fax to: +65-6275-6707  
+971 4 366 2020  
Cambodia  
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(continued)  
Country/Region  
HP technical support  
(905) 206 4663  
Country/Region  
Panama  
HP technical support  
001-800-711-2884  
0-800-10111  
Canada during warranty  
Canada once warranty  
has ended (per-call  
charge)  
1-877-621-4722  
Peru  
Caribbean & Central  
America  
1-800-711-2884  
800-360-999  
Philippines  
632-867-3551  
Chile  
Poland  
+48 22 5666 000  
+351 808 201 492  
China  
021-38814518,  
8008103888  
Portugal  
Colombia  
01-800-51-474-6836  
(01-800-51-HP invent)  
Puerto Rico  
Qatar  
1-877-232-0589  
+971 4 366 2020  
Costa Rica  
0-800-011-4114,  
1-800-711-2884  
Czech Republic  
Denmark  
+420 261307310  
+45 70 202 845  
Romania  
+40 (21) 315 4442  
+7 095 7973520  
Russian Federation,  
Moscow  
Dominican Republic  
1-800-711-2884  
Russian Federation, St.  
Petersburg  
+7 812 3467997  
Ecuador (Andinatel)  
Ecuador (Pacifitel)  
999119+1-800-7112884  
Saudi Arabia  
Singapore  
800 897 1444  
65 - 62725300  
1-800-225528  
+1-800-7112884  
Egypt  
+20 2 532 5222  
Slovakia  
+421 2 50222444  
086 0001030  
English International  
Finland  
+44 (0) 207 512 5202  
+358 (0) 203 66 767  
South Africa (RSA)  
South Africa, Outside  
Republic  
+27 11 2589301  
France (0.34 Euro/min.)  
+33 (0)892 69 60 22  
+49 (0) 180 5652 180  
Spain  
+34 902 010 059  
Germany (0.12 Euro/  
min.)  
Sri Lanka  
fax to: +65-6275-6707  
Greece (Cyprus to  
Athens toll free)  
800 9 2649  
Sweden  
+46 (0) 77 120 4765  
+41 0848 672 672  
+971 4 366 2020  
Switzerland 3  
Greece, inside country/  
region  
801 11 22 55 47  
Greece, international  
Guatemala  
+30 210 6073603  
1800-999-5105  
Syria  
Taiwan  
+886 (2) 8722-8000,  
0800 010 055  
Hong Kong SAR  
Hungary  
+(852) 2802 4098  
+36 1 382 1111  
Thailand  
0-2353-9000  
Trinidad & Tobago  
1-800-711-2884  
User Guide  
207  
Appendix 17  
(continued)  
Country/Region  
India  
HP technical support  
91-80-8526900  
Country/Region  
Tunisia1  
HP technical support  
+216 71 89 12 22  
India (toll free)  
Indonesia  
Ireland  
1600-4477 37  
Turkey  
+90 216 579 71 71  
+7 (380 44) 4903520  
+971 4 366 2020  
62-21-350-3408  
Ukraine, Kiev  
United Arab Emirates  
United Kingdom  
United States  
+353 1890 923 902  
+972 (0) 9 830 4848  
+39 848 800 871  
Israel  
+44 (0) 870 010 4320  
Italy  
1-800-474-6836 (1-800-  
HP invent)  
Jamaica  
1-800-711-2884  
Venezuela  
0-800-474-6836 (0-800-  
HP invent)  
Japan  
+81-3-3335-9800  
+971 4 366 2020  
+82 1588 3003  
Venezuela (Caracas)  
Vietnam  
(502) 207-8488  
84-8-823-4530  
Jordan  
Korea  
W. Africa  
+351 213 17 63 80  
+971 4 366 2020  
Kuwait  
Lebanon  
+971 4 366 2020  
+971 4 366 2020  
Yemen  
1
2
3
This Call Center supports French-speaking customers from the following countries: Morocco, Tunisia,  
and Algeria.  
Setup price per call: 0.55 Norway kroner (0.08 Euro), customer price per minute: 0.39 Norway kroner  
(0.05 Euro).  
This Call Center supports German-, French-, and Italian-speaking customers in Switzerland (0.08 CHF/  
min. during peak hours, 0.04 CHF/min. during off-peak hours).  
Call in Australia under warranty and post-warranty  
If your product is under warranty, call 1300 721 147.  
If your product is not under warranty, call 1902 910 910. A per-incident, out-of-warranty support  
fee will be charged to your phone bill.  
Call HP Korea customer support  
208  
HP Officejet 7200 All-in-One series  
             
Call HP Japan customer support  
TEL : 0570-000-511  
03-3335-9800  
FAX : 03-3335-8338  
9:00  
17:00  
17:00  
10:00  
1/1  
3
FAX  
HP Quick Exchange Service (Japan)  
HP Quick Exchange Service  
0570-000511  
:03-3335-9800  
:
9:00  
5:00  
3
5:00  
10:00  
1
1
:
Prepare your HP All-in-One for shipment  
If after contacting HP Customer Support or returning to the point of purchase, you are requested  
to send your HP All-in-One in for service, remove the print cartridges and pack the HP All-in-One  
in the original packing materials to avoid further damage. You can remove the print cartridges  
from your HP All-in-One whether it is turned on or not. Retain the power cord and control panel  
overlay in case the HP All-in-One needs to be replaced.  
This section provides instructions on how to remove print cartridges from a functional HP All-in-  
One, remove print cartridges from a non-functional HP All-in-One, remove the control panel  
overlay, and pack your HP All-in-One.  
User Guide  
209  
           
Appendix 17  
Note This information does not apply to customers in Japan. For information on service  
options in Japan, see HP Quick Exchange Service (Japan).  
Remove print cartridges from a functional HP All-in-One  
1. Turn on the HP All-in-One.  
See Remove print cartridges from a nonfunctional HP All-in-One if your device will not turn  
on.  
2. Open the print-carriage access door.  
3. Wait until the print carriage is idle and silent, and then remove the print cartridges from their  
slots and lower the latches. For information on removing the print cartridges, see Replace  
the print cartridges.  
Note Remove both print cartridges and lower both latches. Failure to do so might  
damage your HP All-in-One.  
4. Place the print cartridges in an airtight plastic container (or print cartridge protectors if  
available) so they will not dry out, and put them aside. Do not send them with the HP All-in-  
One unless the HP customer support call agent instructs you to.  
5. Close the print-carriage access door and wait a few minutes for the print carriage to move  
back to its home position (on the right side).  
Note Make sure the scanner has returned to its parked position before turning off  
the HP All-in-One.  
6. Press the On button to turn off the HP All-in-One.  
7. Unplug the power cord, and then disconnect it from the HP All-in-One.  
Note Do not return the power cord and power supply with the HP All-in-One. The  
replacement HP All-in-One will not be shipped with these items. Store the power  
cord and power supply in a safe place until the replacement HP All-in-One arrives.  
8. See Remove the control panel overlay and pack your HP All-in-One to complete preparation  
for shipment.  
Remove print cartridges from a nonfunctional HP All-in-One  
Follow these steps if you need to remove print cartridges for shipment and your HP All-in-One  
will not turn on. See Remove print cartridges from a functional HP All-in-One if your device is  
turning on. Follow the steps below to unlock the print cartridge cradle, remove the print  
cartridges, and then lock the print cartridge cradle.  
1. Unplug the power cord, and then disconnect it from the HP All-in-One.  
Note Do not return the power cord and power supply with the HP All-in-One. The  
replacement HP All-in-One will not be shipped with these items. Store the power  
cord and power supply in a safe place until the replacement HP All-in-One arrives.  
2. Facing the front of the HP All-in-One, turn the right-hand side toward you until  
approximately 12.5 cm (5 inches) of the bottom right side hangs over the edge of a flat  
surface (such as a desk or table).  
This exposes a round purple cover on the bottom.  
Warning Do not tilt the HP All-in-One on its side; this might damage the device.  
210  
HP Officejet 7200 All-in-One series  
   
3. Locate the cover on the bottom, and then follow the steps below to unlock the print cartridge  
cradle.  
a. Use the tab to rotate the cover 1/4 turn in either direction.  
b. Remove the cover. This exposes a gear that controls the height of the print cartridge  
cradle.  
c. Rotate the gear toward the back of the device until it stops.  
Note You will rotate the gear a number of times before it stops.  
4. Open the print-carriage access door, and then remove the print cartridges from their slots  
and lower the latches.  
Note Remove both print cartridges and lower both latches. Failure to do so might  
damage your HP All-in-One.  
5. Place the print cartridges in an airtight plastic container (or print cartridge protectors if  
available) so they will not dry out, and put them aside. Do not send them with the HP All-in-  
One unless the HP customer support call agent instructs you to.  
6. Rotate the gear toward the front of the HP All-in-One until it stops.  
This locks and secures the print cartridge cradle for safe shipment.  
7. Reattach the cover to the bottom of the HP All-in-One by aligning the two tabs directly  
across from each other on the cover with the whole slots. With the cover in position rotate it  
1/4 turn to lock the cover in its place.  
8. See Remove the control panel overlay and pack your HP All-in-One to complete preparation  
for shipment.  
User Guide  
211  
Appendix 17  
Remove the control panel overlay and pack your HP All-in-One  
Complete the following steps once you have removed the print cartridges and unplugged the  
HP All-in-One.  
Warning The HP All-in-One must be unplugged before following these steps.  
1. Remove the control panel overlay as follows:  
a. Place your hands on each side of the control panel overlay.  
b. Use your thumbs to pry the control panel overlay off.  
2. Retain the control panel overlay. Do not return the control panel overlay with the HP All-in-  
One.  
Note The replacement HP All-in-One might not come with a control panel overlay.  
Store your control panel overlay in a safe place, and when the replacement HP All-  
in-One arrives, reattach your control panel overlay. You must attach your control  
panel overlay to use the control panel functions on the replacement HP All-in-One.  
Tip See the Setup Guide that came with your HP All-in-One for instructions on  
how to attach your control panel overlay.  
Note The replacement HP All-in-One might come with instructions for setting up  
your device.  
3. If your HP All-in-One has an HP two-sided printing accessory, remove it from the back of  
the device.  
4. If available, pack the HP All-in-One for shipment by using the original packing materials or  
the packaging materials that came with your exchange device.  
212  
HP Officejet 7200 All-in-One series  
 
If you do not have the original packaging materials, please use other adequate packaging  
materials. Shipping damage caused by improper packaging and/or improper transportation  
is not covered under the warranty.  
5. Place the return shipping label on the outside of the box.  
6. Include the following items in the box:  
–
–
–
A complete description of symptoms for service personnel (samples of print quality  
problems are helpful).  
A copy of the sales slip or other proof of purchase to establish the warranty coverage  
period.  
Your name, address, and a phone number where you can be reached during the day.  
User Guide  
213  
Hewlett-Packard LIMITED  
WARRANTY STATEMENT  
18  
Duration of limited warranty  
HP product  
Software  
Duration of limited warranty  
90 Days  
1 Year  
Printer  
Print cartridges  
Until the HP ink is depleted or the “end of warranty” date printed  
on the cartridge has been reached, whichever occurs first. This  
warranty does not cover HP ink products that have been refilled,  
remanufactured, refurbished, misused, or tampered with.  
Accessories  
90 days  
Extent of limited warranty  
Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above  
will be free from defects in materials and workmanship for the duration specified above, which  
duration begins on the date of purchase by the customer.  
For software products, HP’s limited warranty applies only to a failure to execute programming  
instructions. HP does not warrant that the operation of any product will be uninterrupted or error  
free.  
HP’s limited warranty covers only those defects that arise as a result of normal use of the  
product, and does not cover any other problems, including those that arise as a result of: a.  
Improper maintenance or modification; b. Software, media, parts, or supplies not provided or  
supported by HP; c. Operation outside the product’s specifications; d. Unauthorized modification  
or misuse.  
For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not  
affect either the warranty to the customer or any HP support contract with the customer.  
However, if printer failure or damage is attributable to the use of a non-HP or refilled ink  
cartridge, HP will charge its standard time and materials charges to service the printer for the  
particular failure or damage.  
If HP receives, during the applicable warranty period, notice of a defect in any product which is  
covered by HP’s warranty, HP shall either repair or replace the product, at HP’s option.  
If HP is unable to repair or replace, as applicable, a defective product which is covered by HP’s  
warranty, HP shall, within a reasonable time after being notified of the defect, refund the  
purchase price for the product.  
HP shall have no obligation to repair, replace, or refund until the customer returns the defective  
product to HP.  
Any replacement product may be either new or like-new, provided that it has functionality at least  
equal to that of the product being replaced.  
HP products may contain remanufactured parts, components, or materials equivalent to new in  
performance.  
HP’s Limited Warranty Statement is valid in any country/region where the covered HP product is  
distributed by HP. Contracts for additional warranty services, such as on-site service, may be  
available from any authorized HP service facility in countries where the product is distributed by  
HP or by an authorized importer.  
214  
HP Officejet 7200 All-in-One series  
       
Limitation of warranty  
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY  
SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER  
EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,  
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.  
Limitation of liability  
To the extent allowed by local law, the remedies provided in this Warranty Statement are the  
customer’s sole and exclusive remedies.  
TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS  
SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP  
OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,  
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT,  
OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF  
SUCH DAMAGES.  
Local law  
This Warranty Statement gives the customer specific legal rights. The customer may also have  
other rights which vary from state to state in the United States, from province to province in  
Canada, and from country to country elsewhere in the world.  
To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement  
shall be deemed modified to be consistent with such local law. Under such local law, certain  
disclaimers and limitations of this Warranty Statement may not apply to the customer. For  
example, some states in the United States, as well as some governments outside the United  
States (including provinces in Canada), may:  
Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory  
rights of a consumer (e.g., the United Kingdom);  
Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or  
Grant the customer additional warranty rights, specify the duration of implied warranties which  
the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties.  
THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY  
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE  
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS  
TO SUCH CUSTOMERS.  
Limited warranty information for EU countries/regions  
Listed below are the names and addresses of the HP entities which grant HP’s Limited Warranty  
(manufacturer’s warranty) in your country.  
You may also have statutory legal rights against the seller on the basis of the purchase  
agreement in addition to the manufacturer’s warranty, which are not restricted by this  
manufacturer’s warranty.  
Belgique/Luxembourg  
Ireland  
Danmark  
Hewlett-Packard Belgium BVBA/  
SPRL  
Hewlett-Packard Ireland Ltd.  
30 Herbert Street  
IRL-Dublin 2  
Hewlett-Packard A/S  
Kongevejen 25  
DK-3460 Birkeroed  
Luchtschipstraat 1  
Rue de l'aeronef  
B-1140 Bruxelles  
User Guide  
215  
       
Appendix 18  
(continued)  
Nederland  
France  
Portugal  
Hewlett-Packard Nederland BV  
Startbaan 16  
Hewlett-Packard France  
1 Avenue du Canada  
Zone d'Activite de Courtaboeuf  
F-91947 Les Ulis Cedex  
Hewlett-Packard Portugal -  
Sistemas de  
Informática e de Medida S.A.  
Edificio D. Sancho I  
Quinta da Fonte  
1187 XR Amstelveen NL  
Porto Salvo  
2780-730 Paco de Arcos  
P-Oeiras  
Deutschland  
Österreich  
España  
Hewlett-Packard GmbH  
Herrenberger Straße 110-140  
D-71034 Böblingen  
Hewlett-Packard Ges.m.b.H.  
Lieblgasse 1  
Hewlett-Packard Española S.L.  
C/ Vicente Aleixandre 1  
A-1222 Wien  
Parque Empresarial Madrid - Las  
Rozas  
28230 Las Rozas  
E-Madrid  
Suomi  
Greece  
Sverige  
Hewlett-Packard Oy  
Piispankalliontie 17  
FIN-02200 Espoo  
Hewlett-Packard Hellas E.Π.E.  
Voriou Epirou 76  
151 25 Maroussi  
Athens  
Hewlett-Packard Sverige AB  
Skalholtsgatan 9  
S-164 97 Kista  
Italia  
United Kingdom  
Hewlett-Packard Ltd  
Cain Road  
Polska  
Hewlett-Packard Italiana S.p.A  
Via G. Di Vittorio 9  
20063 Cernusco sul Naviglio  
I-Milano  
Hewlett-Packard Polska Sp. z o.o.  
ul. Szturmowa 2A  
02–678 Warszawa  
Bracknell  
GB-Berks RG12 1HN  
Wpisana do rejstru  
przedsiebiorcow w Sadzie  
Rejonowym dla m.st. Warszawy,  
XX Wydzial Gospodarczy pod  
numerem KRS 0000016370  
Hungary  
Lietuva  
Latvia  
Hewlett-Packard Magyarország  
Kft.  
UAB “Hewlett-Packard”  
Šeimyniškių g. 21B  
09200 Vilnius  
Hewlett-Packard SIA  
Palasta iela 7  
Riga, LV-1050  
1117 Budapest  
Neumann J. u. 1.  
Slovenská republika  
Hewlett-Packard Slovakia, s.r.o.  
Miletičova 23  
Česka republika  
Estonia  
HEWLETT-PACKARD s.r.o.  
Vyskočilova 1/1410  
140 21 Praha 4  
HP Oy Eesti Filiaal  
Estonia pst. 1  
826 00 Bratislava  
EE-10143 Tallinn  
tel +372 6 813 820  
fax +372 6 813 822  
216  
HP Officejet 7200 All-in-One series  
(continued)  
Slovenia  
Cyprus/Kibris  
Malta  
Hewlett-Packard d.o.o.  
Tivolska cesta 48  
1000 Ljubliana  
Hewlett-Packard Hellas E.Π.E.  
Voriou Epirou 76  
Hewlett-Packard Europe B.V.  
Amsterdam, Meyrin Branch  
150, Route de Nant d'Avril  
1217 Meyrin, Geneva  
Switzerland  
151 25 Maroussi  
Athens, Greece  
User Guide  
217  
19 Technical information  
This chapter contains the following information:  
●
●
●
●
●
Windows and Macintosh system requirements  
Paper, print, copy, fax, memory card, and scan specifications  
Physical, power, and environmental specifications  
Regulatory notices  
Declaration of Conformity  
System requirements  
Software system requirements are located in the Readme file. For information on viewing the  
Readme file, see View the Readme file.  
Paper specifications  
This section contains information about paper-tray capacities, paper sizes, and print margin  
specifications.  
Paper-tray capacities  
Type  
Paper weight  
Input tray*  
Output tray**  
Plain paper  
60 to 90 gsm (16 to 24  
lb.)  
150 (20 lb. paper)  
50 (20 lb. paper)  
Legal paper  
Cards  
75 to 90 gsm (20 to 24  
lb.)  
150 (20 lb. paper)  
50 (20 lb. paper)  
200 gsm index max  
(110 lb.)  
60  
22  
20  
10  
Envelopes  
Banners  
75 to 90 gsm (20 to 24  
lb.)  
10  
60 to 90 gsm (16 to 24  
lb.)  
20 or fewer  
Transparency film  
Labels  
N/A  
25  
20  
30  
25 or fewer  
N/A  
20  
30  
10 x 15 cm (4 x 6 inch)  
Photo Paper  
236 gsm (145 lb.)  
216 x 279 mm (8.5 x 11  
inch) Photo Paper  
N/A  
20  
20  
* Maximum capacity.  
** Output tray capacity is affected by the type of paper and the amount of ink you are using.  
HP recommends emptying the output tray frequently.  
218  
HP Officejet 7200 All-in-One series  
               
Paper sizes  
Type  
Size  
Paper  
Letter: 216 x 279 mm (8.5 x 11 inches)  
A4: 210 x 297 mm  
A5: 148 x 210 mm  
Executive: 184 x 267 mm (7.25 x 10.5 inches)  
Legal: 216 x 356 mm (8.5 x 14 inches)  
B5: 176 x 250 mm  
Banner  
HP Banner Paper, A4  
Z-fold  
Computer Paper: (Tractor Perforations Removed)  
Envelopes  
U.S. #10: 105 x 241 mm (4.125 x 9.5 inches)  
U.S. #9: 99 x 226 mm (3.9 x 8.9 inches)  
A2: 111 x 146 mm (4.4 x 5.8 inches)  
DL: 110 x 220 mm (4.3 x 8.7 inches)  
C6: 114 x 162 mm (4.5 x 6.4 inches)  
Transparency film  
Photo paper  
Letter: 216 x 279 mm (8.5 x 11 inches)  
A4: 210 x 297 mm  
102 x 152 mm (4 x 6 inches)  
127 x 178 mm (5 x 7 inches)  
Letter: 216 x 280 mm (8.5 x 11 inches)  
A4: 210 x 297 mm  
102 x 305 mm (4 x 12 inch) panoramic  
127 x 305 mm (5 x 12 inch) panoramic  
Cards  
76 x 127 mm (3 x 5 inches)  
Index card: 101 x 152 mm (4 x 6 inches)  
127 x 178 mm (5 x 7 inches)  
A6: 105 x 149 mm  
Hagaki card: 100 x 148 mm (3.94 x 5.83 inches)  
Labels  
Letter: 216 x 279 mm (8.5 x 11 inches)  
A4: 210 x 297 mm  
Custom  
76 x 127 mm up to 216 x 356 mm (3 x 5 inches up to 8.5 x 14 inches)  
Print margin specifications  
Top (leading edge)  
Bottom (trailing edge)*  
Paper or transparency film  
U.S. (Letter, Legal, Executive)  
1.8 mm (0.07 inches)  
6.7 mm (0.3 inches)  
User Guide  
219  
       
Appendix 19  
(continued)  
Top (leading edge)  
Bottom (trailing edge)*  
ISO (A4, A5) and JIS (B5)  
1.8 mm (0.07 inches)  
6.7 mm (0.3 inches)  
Envelopes  
3.2 mm (0.13 inches)  
1.8 mm (0.07 inches)  
6.7 mm (0.3 inches)  
6.7 mm (0.3 inches)  
Cards  
* This margin is not compatible with the HP All-in-One; however, the total writing area is  
compatible. The writing area is offset from center by 5.4 mm (0.21 inches), which causes  
asymmetric top and bottom margins.  
Print specifications  
●
1200 x 1200 dpi black  
●
●
●
●
●
●
2400 x 1200 dpi color with HP PhotoREt III  
Method: drop-on-demand thermal inkjet  
Language: HP PCL Level 3, PCL3 GUI or PCL 10  
Print speeds vary according to the complexity of the document  
Duty cycle per month: 500 printed pages (average), 5000 printed pages (maximum)  
Panorama-size printing  
Mode  
Resolution (dpi)  
1200 x 1200  
Speed (ppm)  
Best  
Black  
Color  
Black  
Color  
Black  
Color  
2
1200 x 1200 up to 4800 dpi optimized*  
600 x 600  
2
Normal  
Fast  
9
600 x 600  
7
300 x 300  
30  
20  
300 x 300  
* Up to 4800 x 1200 optimized dpi color printing on premium photo papers, 1200 x 1200 input dpi.  
Copy specifications  
●
●
●
●
●
●
Digital image processing  
Up to 99 copies from original (varies by model)  
Digital zoom from 25 to 400% (varies by model)  
Fit to page, Poster, Many on page  
Up to 30 copies per minute black; 20 copies per minute color (varies by model)  
Copy speeds vary according to the complexity of the document  
Mode  
Speed (ppm) Print resolution (dpi)  
Scan resolution (dpi)*  
Best  
Black  
Color  
Black  
up to 2  
up to 2  
up to 9  
1200 x 1200  
1200 x 1200**  
600 x 1200  
1200 x 2400  
1200 x 2400  
600 x 1200  
Normal  
220  
HP Officejet 7200 All-in-One series  
       
(continued)  
Mode  
Speed (ppm) Print resolution (dpi)  
Scan resolution (dpi)*  
600 x 1200  
Color  
Black  
Color  
up to 5  
600 x 600  
300 x 1200  
600 x 300  
Fast  
up to 30  
up to 20  
600 x 1200  
600 x 1200  
* Maximum at 400% scaling.  
** On photo paper or premium paper.  
Fax specifications  
●
Up to 75 speed dials (varies by model)  
●
Up to 90-page memory (varies by model, based on ITU-T Test Image #1 at standard  
resolution; more complicated pages or higher resolution will take longer and use more  
memory)  
●
●
Up to 33.6 Kbps transmission  
Up to 6 seconds per page speed at 33.6 Kbps (based on ITU-T Test Image #1 at standard  
resolution; more complicated pages or higher resolution take longer and use more memory)  
CCITT/ITU Group 3 fax with Error Correction Mode  
Walk-up black and white and color fax capability  
Manual multiple-page fax  
Automatic redial (up to five times)  
●
●
●
●
●
●
Confirmation and activity reports  
Ring detect with automatic fax/answering machine switching  
Photo (dpi)  
Fine (dpi)  
200 x 200  
200 x 200  
Standard (dpi)  
200 x 100  
Black  
Color  
200 x 200 (8-bit grayscale)  
200 x 200  
200 x 200  
Memory card specifications  
●
●
●
Maximum recommended number of files on a memory card: 1,000  
Maximum recommended individual file size: 12 megapixel maximum, 8 MB maximum  
Maximum recommended memory card size: 1 GB (solid state only)  
Note Approaching any of the recommended maximums on a memory card might cause  
the performance of the HP All-in-One to be slower than expected.  
Supported memory card types  
●
●
●
●
●
●
●
●
●
CompactFlash  
SmartMedia  
Magic Gate Memory Stick  
Memory Stick  
Memory Stick Duo  
Memory Stick Pro  
Secure Digital  
MultimediaCard (MMC)  
xD-Picture Card  
User Guide  
221  
         
Appendix 19  
Scan specifications  
●
●
●
●
●
●
●
Image editor included  
Integrated OCR software automatically converts scanned text to editable text  
Scan speeds vary according to the complexity of the document  
Twain-compliant interface  
Resolution: 2400 x 4800 dpi optical, up to 19,200 dpi enhanced  
Color: 48-bit color, 8-bit grayscale (256 levels of gray)  
Maximum scan size from glass: 216 x 279 mm (8.5 x 11 inches)  
Physical specifications  
●
●
●
●
Height: 290 mm (11.4 inches)  
Width: 381 mm (15 inches)  
Depth: 502 mm (19.75 inches)  
Weight: 10.5 kg (23.2 pounds)  
Power specifications  
●
●
●
Power consumption: 75 W maximum  
Input voltage: AC 100 to 240 V ~ 2 A 50–60 Hz, grounded  
Output voltage: DC 31Vdc===2420 mA  
Environmental specifications  
●
●
●
●
Recommended operating temperature range: 15º to 32º C (59º to 90º F)  
Allowable operating temperature range: 15º to 35º C (59º to 95º F)  
Humidity: 15% to 85% RH non-condensing  
Non-operating (Storage) temperature range: -40º to 60º C (-40º to 140º F)  
Note In the presence of high electromagnetic fields it is possible the output from the  
HP All-in-One may be slightly distorted.  
HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to  
minimize injected noise due to potential high electromagnetic fields.  
Additional specifications  
If you have Internet access, you can get acoustic information from the HP website. Go to:  
www.hp.com/support.  
Environmental product stewardship program  
This section provides information on protecting the environment; ozone production; energy  
consumption; paper use; plastics; material safety data sheets; and recycling programs.  
Protecting the environment  
Hewlett-Packard is committed to providing quality products in an environmentally sound manner.  
This product has been designed with several attributes to minimize impacts on our environment.  
For more information, visit HP’s Commitment to the Environment website at:  
www.hp.com/hpinfo/globalcitizenship/environment/index.html  
Ozone production  
This product generates no appreciable ozone gas (O3).  
Energy consumption  
Energy usage drops significantly while in ENERGY STAR® mode, which saves natural  
resources, and saves money without affecting the high performance of this product. This product  
222  
HP Officejet 7200 All-in-One series  
                             
qualifies for ENERGY STAR, which is a voluntary program established to encourage the  
development of energy-efficient office products.  
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR  
partner, HP has determined that this product meets ENERGY STAR guidelines for energy  
efficiency.  
For more information on ENERGY STAR guidelines, go to the following website:  
www.energystar.gov  
Paper use  
This product is suited for the use of recycled paper according to DIN 19309.  
Plastics  
Plastic parts over 25 grams are marked according to international standards that enhance the  
ability to identify plastics for recycling purposes at the end of the product’s life.  
Material safety data sheets  
Material safety data sheets (MSDS) can be obtained from the HP website at:  
www.hp.com/go/msds  
Customers without Internet access should contact their local HP Customer Care Center.  
Recycling program  
HP offers an increasing number of product return and recycling programs in many countries/  
regions, as well as partnering with some of the largest electronic recycling centers throughout the  
world. HP also conserves resources by refurbishing and reselling some of its most popular  
products.  
This HP product contains the following materials that may require special handling at end-of-life:  
●
●
Mercury in the fluorescent lamp in the scanner (< 2 mg)  
Lead in the solder  
HP inkjet supplies recycling program  
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is  
available in many countries/regions, and lets you recycle used print cartridges free of charge. For  
more information, go to the following website:  
www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html  
Regulatory notices  
The HP All-in-One meets product requirements from regulatory agencies in your country/region.  
This section contains regulatory topics that do not pertain to wireless functions.  
Regulatory model identification number  
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The  
Regulatory Model Number for your product is SDGOB-0305-01. This regulatory number should  
User Guide  
223  
                   
Appendix 19  
not be confused with the marketing name (HP Officejet 7200 All-in-One series) or product  
number (Q3460A, Q3463A).  
Notice to users of the U.S. telephone network: FCC requirements  
This equipment complies with FCC rules, Part 68. On this equipment is a label that contains,  
among other information, the FCC Registration Number and Ringer Equivalent Number (REN)  
for this equipment. If requested, provide this information to your telephone company.  
An FCC compliant telephone cord and modular plug is provided with this equipment. This  
equipment is designed to be connected to the telephone network or premises wiring using a  
compatible modular jack which is Part 68 compliant. This equipment connects to the telephone  
network through the following standard network interface jack: USOC RJ-11C.  
The REN is useful to determine the quantity of devices you may connect to your telephone line  
and still have all of those devices ring when your number is called. Too many devices on one line  
may result in failure to ring in response to an incoming call. In most, but not all, areas the sum of  
the RENs of all devices should not exceed five (5). To be certain of the number of devices you  
may connect to your line, as determined by the REN, you should call your local telephone  
company to determine the maximum REN for your calling area.  
If this equipment causes harm to the telephone network, your telephone company may  
discontinue your service temporarily. If possible, they will notify you in advance. If advance notice  
is not practical, you will be notified as soon as possible. You will also be advised of your right to  
file a complaint with the FCC. Your telephone company may make changes in its facilities,  
equipment, operations, or procedures that could affect the proper operation of your equipment. If  
they do, you will be given advance notice so you will have the opportunity to maintain  
uninterrupted service.  
If you experience trouble with this equipment, please contact the manufacturer, or look  
elsewhere in this manual, for warranty or repair information. Your telephone company may ask  
you to disconnect this equipment from the network until the problem has been corrected or until  
you are sure that the equipment is not malfunctioning.  
This equipment may not be used on coin service provided by the telephone company.  
Connection to party lines is subject to state tariffs. Contact your state public utility commission,  
public service commission, or corporation commission for more information.  
This equipment includes automatic dialing capability. When programming and/or making test  
calls to emergency numbers:  
●
●
Remain on the line and explain to the dispatcher the reason for the call.  
Perform such activities in the off-peak hours, such as early morning or late evening.  
Note The FCC hearing aid compatibility rules for telephones are not applicable to  
this equipment.  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a  
computer or other electronic device, including fax machines, to send any message unless such  
message clearly contains in a margin at the top or bottom of each transmitted page or on the first  
page of transmission, the date and time it is sent and an identification of the business, other  
entity, or other individual sending the message and the telephone number of the sending  
machine or such business, other entity, or individual. (The telephone number provided may not  
be a 900 number or any other number for which charges exceed local or long-distance  
transmission charges.) In order to program this information into your fax machine, you should  
complete the steps described in the software.  
FCC statement  
The United States Federal Communications Commission (in 47 CFR 15.105) has specified that  
the following notice be brought to the attention of users of this product.  
Declaration of Conformity: This equipment has been tested and found to comply with the limits  
for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference, and (2) this device  
224  
HP Officejet 7200 All-in-One series  
       
must accept any interference received, including interference that may cause undesired  
operation. Class B limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can radiate radio  
frequency energy, and, if not installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no guarantee that interference  
will not occur in a particular installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by turning the equipment off and on, the  
user is encouraged to try to correct the interference by one or more of the following measures:  
●
●
●
Reorient the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
●
Consult the dealer or an experienced radio/TV technician for help.  
For more information, contact the Product Regulations Manager, Hewlett-Packard Company,  
San Diego, (858) 655-4100.  
The user may find the following booklet prepared by the Federal Communications Commission  
helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available  
from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4.  
Caution Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this  
equipment not expressly approved by the Hewlett-Packard Company may cause harmful  
interference and void the FCC authorization to operate this equipment.  
Exposure to radio frequency radiation  
Caution The radiated output power of this device is far below the FCC radio frequency  
exposure limits. Nevertheless, the device shall be used in such a manner that the  
potential for human contact during normal operation is minimized. This product and any  
attached external antenna, if supported, shall be placed in such a manner to minimize  
the potential for human contact during normal operation. In order to avoid the possibility  
of exceeding the FCC radio frequency exposure limits, human proximity to the antenna  
shall not be less than 20 cm (8 inches) during normal operation.  
Note à l’attention des utilisateurs du réseau téléphonique Canadien/notice to users  
of the Canadian telephone network  
Cet appareil est conforme aux spécifications techniques des équipements terminaux d’Industrie  
Canada. Le numéro d’enregistrement atteste de la conformité de l’appareil. L’abréviation IC qui  
précède le numéro d’enregistrement indique que l’enregistrement a été effectué dans le cadre  
d’une Déclaration de conformité stipulant que les spécifications techniques d’Industrie Canada  
ont été respectées. Néanmoins, cette abréviation ne signifie en aucun cas que l’appareil a été  
validé par Industrie Canada.  
Pour leur propre sécurité, les utilisateurs doivent s’assurer que les prises électriques reliées à la  
terre de la source d’alimentation, des lignes téléphoniques et du circuit métallique d’alimentation  
en eau sont, le cas échéant, branchées les unes aux autres. Cette précaution est  
particulièrement importante dans les zones rurales.  
Note Le numéro REN (Ringer Equivalence Number) attribué à chaque appareil  
terminal fournit une indication sur le nombre maximal de terminaux qui peuvent être  
connectés à une interface téléphonique. La terminaison d’une interface peut se  
composer de n’importe quelle combinaison d’appareils, à condition que le total des  
numéros REN ne dépasse pas 5.  
Basé sur les résultats de tests FCC Partie 68, le numéro REN de ce produit est 0.2B.  
This equipment meets the applicable Industry Canada Terminal Equipment Technical  
Specifications. This is confirmed by the registration number. The abbreviation IC before the  
registration number signifies that registration was performed based on a Declaration of  
User Guide  
225  
   
Appendix 19  
Conformity indicating that Industry Canada technical specifications were met. It does not imply  
that Industry Canada approved the equipment.  
Users should ensure for their own protection that the electrical ground connections of the power  
utility, telephone lines and internal metallic water pipe system, if present, are connected together.  
This precaution may be particularly important in rural areas.  
Note The Ringer Equivalence Number (REN) assigned to each terminal device  
provides an indication of the maximum number of terminals allowed to be connected to a  
telephone interface. The termination on an interface may consist of any combination of  
devices subject only to the requirement that the sum of the Ringer Equivalence Numbers  
of all the devices does not exceed 5.  
The REN for this product is 0.2B, based on FCC Part 68 test results.  
Notice to users in the European Economic Area  
This product is designed to be connected to the analog Switched Telecommunication Networks  
(PSTN) of the European Economic Area (EEA) countries/regions.  
Network compatibility depends on customer selected settings, which must be reset to use the  
equipment on a telephone network in a country/region other than where the product was  
purchased. Contact the vendor or Hewlett-Packard Company if additional product support is  
necessary.  
This equipment has been certified by the manufacturer in accordance with Directive 1999/5/EC  
(annex II) for Pan-European single-terminal connection to the public switched telephone network  
(PSTN). However, due to differences between the individual PSTNs provided in different  
countries, the approval does not, of itself, give an unconditional assurance of successful  
operation on every PSTN network termination point.  
In the event of problems, you should contact your equipment supplier in the first instance.  
This equipment is designed for DTMF tone dialing and loop disconnect dialing. In the unlikely  
event of problems with loop disconnect dialing, it is recommended to use this equipment only  
with the DTMF tone dial setting.  
Notice to users of the German telephone network  
This HP fax product is designed to connect only to the analogue public-switched telephone  
network (PSTN). Please connect the TAE N telephone connector plug, provided with the HP All-  
226  
HP Officejet 7200 All-in-One series  
       
in-One into the wall socket (TAE 6) code N. This HP fax product can be used as a single device  
and/or in combination (in serial connection) with other approved terminal equipment.  
Geräuschemission  
LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19  
Notice to users in Japan (VCCI-2)  
Notice to users in Korea  
User Guide  
227  
         
Appendix 19  
Declaration of conformity (European Economic Area)  
The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN 45014.  
It identifies the product, manufacturer’s name and address, and applicable specifications  
recognized in the European community.  
HP Officejet 7200 All-in-One series declaration of conformity  
DECLARATION OF CONFORMITY  
according to ISO/IEC Guide 22 and EN 45014  
Manufacturer's Name:  
Hewlett-Packard Company  
Manufacturer's Address:  
16399 West Bernardo Drive  
San Diego CA 92127, USA  
declares, that the product  
Regulatory Model Number:  
Product Name:  
SDGOB-0305-01  
OfficeJet 7200 Series (Q3460A, Q3463A)  
OfficeJet 7210 (Q5560A/B), 7210xi (Q5561A), 7210v (Q5566A),  
Model Number(s):  
7205 (Q5567A/B), 7213 (Q5572C), 7215 (Q5568B), 7208 (Q5565D)  
7210 (Q5575A, Q5574C)  
Power Adapter(s) HP part#:  
0950-4483 (domestic), 0950-4484 (international)  
0957-2106 (international)  
conforms to the following Product Specifications:  
Safety:  
IEC 60950-1: 2001  
EN 60950-1: 2002  
IEC 60825-1 Edition 1.2: 2001 / EN 60825-1+A11+A2+A1: 2002 Class 1(Laser/Led)  
UL 60950-1: 2003, CAN/CSA-22.2 No. 60950-1-03  
NOM 019-SFCI-1993, AS/NZS 60950: 2000, GB4943: 2001  
EMC:  
CISPR 22:1997 / EN 55022:1998 Class B  
CISPR 24:1997 / EN 55024:1998  
IEC 61000-3-2: 2000 / EN 61000-3-2: 2000  
IEC 61000-3-3/A1: 2001 / EN 61000-3-3/ A1: 2001  
AS/NZS CISPR 22: 2002  
CNS13438:1998, VCCI-2  
FCC Part 15-Class B/ICES-003, Issue 2  
GB9254: 1998, EN 301-489-17:2002  
Telecom:  
TBR 21:1998, AS/ACIF S002:2002  
Supplementary Information:  
The product herewith complies with the requirements of the Low Voltage Directive 73/23/EC, the EMC  
.
Directive 89/336/EC and with the R&TTE Directive 1999/5/EC (Annex II) and carries the CE-marking  
accordingly. The product was tested in a typical configuration  
29 June 2004  
Date  
Steve Smith, Hardware Test & Regs MGR.  
European Contact for regulatory topics only: Hewlett Packard GmbH, HQ-TRE, Herrenberger Strasse 140,  
D-71034 (FAX +49-7031-14-3143  
228  
HP Officejet 7200 All-in-One series  
       
Index  
photo 58  
borderless photos  
print from memory card 50  
broadband Internet 136  
Ethernet 24  
printer sharing 24  
USB 24  
Symbols/Numerics  
10 x 15 cm photo paper  
load 37  
2-wire phone cord 184, 190  
4 x 6 inch photo paper, load 37  
4-wire phone cord 184, 190  
contrast, fax 117  
control panel  
enter text 112  
C
overview  
9
cancel  
scroll speed 166  
control panel display  
change language 171  
change measurements 172  
copy  
button 10  
copy 66  
fax 108, 119, 123  
print job 74  
scan 71  
A
A4 paper, load 36  
access point HW address  
(wireless network settings) 146  
accessories, order 150  
admin password (general  
network settings) 144  
ADSL line. See DSL line  
advanced network setup 140  
align print cartridges 162  
answer mode 102  
black-and-white  
documents 57  
borderless copies 58  
cancel 66  
color intensity 62  
copy specifications 220  
default settings 65  
enhance light areas 63  
enlarge 61  
enlarge into poster 64  
iron-on transfers 65  
legal to letter 62  
menu 12  
carriage, blocked 175  
cartridges. See print cartridges  
CAT-5 Ethernet cable 136  
channel (wireless network  
settings) 145  
clean  
automatic document  
feeder 194  
exterior 153  
glass 152  
lid backing 153  
print cartridge contacts 163  
print cartridge ink nozzle  
area 164  
answer ring pattern 82, 119  
answering machine  
receive faxes 102, 109  
setup 92, 93  
troubleshoot 189  
attention light 11  
authentication type (wireless  
network settings) 145  
auto answer  
menu button 11  
number of copies 56  
paper size 53  
print cartridges 163  
color  
button  
light  
9
paper types,  
copies 63  
9
recommended 54  
photos onto letter or A4  
paper 59  
photos, enhance 63  
quality 55  
intensity 62  
automatic document feeder  
clean 194  
communication mode (wireless  
network settings) 144  
CompactFlash memory card 42  
computer gateway 133  
computer modem  
set up with fax 85, 87, 93  
troubleshoot 184, 187  
config source (general network  
settings) 143  
feeding problems,  
troubleshoot 194  
jams, troubleshoot 193  
load original 33  
reduce 61, 62  
reduce/enlarge 12, 61  
several on one page 60  
size, custom 61  
speed 55  
reattach face plate 198  
remove face plate 194  
automatic fax reports 113  
text, enhance 63  
two-sided 57  
correct port test, fax 182  
customer support  
Australia 208  
configuration page 139, 141  
connect multiple computers  
139  
connection problems, fax  
184, 186, 189  
connection type screen,  
Windows 138  
connection types supported  
B
banner paper  
load 39  
baud rate 121  
best copy quality 55  
blocked carriage 175  
borderless copies  
fill entire page 59  
contact 205  
HP Quick Exchange  
Service (Japan) 209  
User Guide  
229  
 
Japan 209  
Korea 208  
inkjet supplies recycling  
223  
environmental product  
stewardship program 222  
environmental specifications  
222  
error correction mode (ECM)  
121  
error reports, fax 113  
Ethernet 23  
pause 112  
PBX system, set up 81  
phone cord 182, 184, 190  
poll to receive 111  
problems sending 189  
receive 109  
redial 106, 120  
reduce automatically 120  
reports 101, 105 113  
reprint 122  
North America 205  
outside U.S. 206  
serial number 205  
service ID 205  
website 204  
D
darken  
faxes 117  
darken, copies 62  
date, set 111  
Ethernet connection  
Internet access 133  
wireless 135  
resolution 116  
rings to answer 109  
schedule 107  
EWS  
send 104  
set up 75, 180  
settings 116, 117  
single-sided originals  
105, 109  
declaration of conformity  
European Economic Area  
228  
password settings 144  
using 140  
HP Officejet 7200 All-in-  
One series 228  
F
speed 121  
speed dial 107, 114, 115,  
116  
default gateway (general  
network settings) 143  
default settings  
factory defaults, restore 167  
fast copy quality 55  
fax  
static on the phone line 190  
test 101, 181  
test failed 181  
tone or pulse dial 118  
troubleshoot 180  
voice mail, set up 84, 97  
volume 118  
copy 65  
fax 117  
restore 167  
answer call 110  
answer mode, set 102, 104  
answer ring pattern 119  
answering machine 92,  
93, 187, 189  
auto answer, set 104  
backup fax reception 120  
cancel 123  
defaults, restoring 139  
device update  
about 202  
Macintosh 203  
Windows 202  
fax problems  
sending and receiving 189  
FCC  
dial tone test, failure 183  
digital camera  
computer modem, set up  
85, 87, 93, 97  
requirements 224  
statement 224  
fill entire page  
photo enlargement 59  
firmware version (general  
network settings) 142  
fit to page 61  
FoIP 123, 191  
forward faxes 119  
four-wire phone cord 184, 190  
PictBridge 51  
contrast 117  
date and time 111  
defaults 117  
delete 122  
distinctive ringing 82,  
102, 119  
DSL line, set up 80  
enter text and symbols 112  
error correction mode  
(ECM) 121  
distinctive ringing 82, 102, 119  
DNS server (general network  
settings) 143  
Document viewer  
HP Director (Windows) 15  
double-sided faxes 105, 109  
DPOF file 52  
DSL line, set up with fax 80  
fax specifications 221  
forward faxes 119  
header 112  
Internet, over 123, 191  
ISDN line, set up 81  
lighten or darken 117  
manual receive 110  
manual send 106, 186  
menu 11  
E
G
Embedded Web Server (EWS)  
password settings 144  
using 140  
gateway  
computer 133  
default setting 143  
router 133  
encryption  
settings 146  
enlarging copies 59  
enter text 112  
envelopes  
general network settings 142  
glass  
clean 152  
menu button  
monitor dialing 108  
paper size 118  
9
load original 34  
greeting cards, load 39  
group speed dial entries 115  
load 39  
environment  
230  
HP Officejet 7200 All-in-One series  
Index  
HP Support  
before you call 168  
copies 62  
faxes 117  
line condition test, fax 183  
link  
H
Hagaki cards, load 38  
hardware address (general  
network settings) 142  
hardware setup,  
troubleshooting 169  
hardware test, fax 181  
header, fax 112  
hostname (general network  
settings) 142  
HP All-in-One  
I
config (general network  
settings) 144  
speed 140  
individual speed dial entries  
114  
infrastructure network 132  
ink cartridges. See print  
cartridges  
load  
10 x 15 cm photo paper 37  
4 x 6 inch photo paper 37  
A4 paper 36  
ink levels, check 154  
input tray  
banner paper 39  
envelopes 39  
full-size paper 36  
greeting cards 39  
Hagaki cards 38  
iron-on transfers 39  
labels 39  
legal paper 36  
letter paper 36  
original 33  
overview  
HP Director  
8
capacities 218  
install software  
Macintosh 138  
Windows 137  
installation problems 169  
Instant Share. See HP Instant  
Share  
Instant Share, HP  
Ethernet connection 133  
Internet  
HP Instant Share 131  
missing icons 177  
start 14  
HP email portal  
HP Image Zone (OS X) 18  
HP Gallery  
HP Director (OS 9) 20  
HP Image Zone (OS X) 17  
HP help  
HP Director (OS 9) 20  
HP Image Edit  
postcards 38  
transparencies 39  
broadband 136  
DSL or cable with router  
gateway 133  
HP Image Zone (OS X) 17  
HP Image Print  
HP Image Zone (OS X) 18  
HP Image Zone  
M
fax, using 123, 191  
Internet access  
modem 134  
Macintosh software  
installation 138  
main input tray 56  
maintenance  
IP  
HP Director (Windows) 15  
HP Instant Share 129,  
130, 131  
Macintosh 130, 131  
Macintosh (OS 9) 18  
Macintosh (OS X) 16  
overview 14  
address (general network  
settings) 142  
settings 140  
align print cartridges 162  
check ink levels 154  
clean exterior 153  
clean glass 152  
iron-on transfers  
copy 65  
load 39  
ISDN line, set up 81  
clean lid backing 153  
clean print cartridges 163  
power save mode 166  
prompt delay time 167  
replace print cartridges 157  
restore factory defaults 167  
self-test report 155  
set scroll speed 166  
make copies  
Windows 14, 129  
HP Instant Share  
J
e-mail photos 125, 128  
e-mail scans 69  
HP Image Zone (OS X) 18  
overview 124  
jams, paper 41, 175, 192  
K
keypad 9, 112  
scan images 69  
send images 69, 125, 128  
send photos from a  
memory card 125  
send scanned images 127  
send scans 69  
send to a device 69, 125,  
128  
setup 125  
HP Director (OS 9) 19  
HP Director (Windows) 15  
HP Image Zone (OS X) 17  
manual  
L
labels  
load 39  
left arrow 10  
legal paper  
load 36  
letter paper  
load 36  
fax reports 114  
receive, fax 110  
send, fax 106, 108  
troubleshoot, fax 186  
mDNS service name (general  
network settings) 143  
media. See paper  
HP JetDirect 23  
HP on the Web  
lid backing, clean 153  
lighten  
HP Director (OS 9) 20  
User Guide  
231  
Media Access Control (MAC)  
address 142  
memory  
order 149  
both sides of page 109  
cancel job 74  
fax reports 101, 105, 113  
114  
paper sizes 219  
paper specifications 218  
recommended copy paper  
types 54  
recommended types 34  
troubleshoot 192  
delete faxes 122  
reprint faxes 122  
save faxes 120  
faxes 122  
from computer 72  
from software application  
72  
memory cards  
insert a card 43  
paper tray  
overview 42  
print DPOF file 52  
print photos 50  
paper tray capacities 218  
parallel phone systems 76  
password, Embedded Web  
Server 144  
PBX system, set up 81  
phone  
photos from DPOF file 52  
photos from memory card  
50  
print options 73  
print specifications 220  
proof sheet 45  
Quick Print 52  
self-test report 155  
proof sheet 45  
save files to computer 43  
send photos 125  
specifications 221  
supported 221  
receive fax 110  
send fax 106  
Memory Stick memory card 42  
monitor dialing 108  
more applications  
HP Director (OS 9) 20  
MultiMediaCard (MMC)  
memory card 42  
phone cord  
print cartridge  
check 182  
connection, failure 182  
extend 190  
recycling 223  
print cartridge protector 161  
print cartridges  
phone numbers, customer  
support 205  
photo  
align 162  
check ink levels 154  
clean 163  
menu 13  
menu button 11  
photo paper  
load 37  
photos  
clean contacts 163  
clean ink nozzle area 164  
gray photo print cartridge  
160  
handle 156  
order 149  
part names 156  
photo print cartridge 160  
replace 157  
N
network  
configuration page 139  
connection type (general  
network settings) 142  
name (wireless network  
settings) 144  
borderless 50  
deselect 51  
e-mail 69  
upgrade 132  
enhance copies 63  
gray photo print cartridge  
160  
HP Image Zone 128  
photo print cartridge 160  
print from DPOF file 52  
Quick Print 52  
scan 69  
send 69  
send from a memory card  
125  
send scanned images 127  
share 69  
normal copy quality 55  
store 161  
troubleshoot 173, 200  
print margin specifications 219  
print photos button 10  
printer found screen,  
Windows 138  
printer sharing  
Macintosh 24  
Windows 24  
prompt delay time 167  
proof sheet  
O
OK button 10  
On button 10  
one-touch speed dial buttons  
order  
9
accessories 150  
paper 149  
print cartridges 149  
Setup Guide 150  
software 150  
button 11  
fill in 46  
menu 13  
print 45  
User Guide 150  
physical specifications 222  
PictBridge 51  
poll to receive fax 111  
postcards, load 38  
posters  
P
paper  
scan 47  
copy paper size 53  
fax paper size 118  
incompatible types 35  
jams 41, 175, 192  
legal to letter copy 62  
load 35  
pulse dial 118  
copy 64  
power save mode 166  
power specifications 222  
print  
Q
quality  
copy 55  
232  
HP Officejet 7200 All-in-One series  
Index  
fax 116  
quality button 11  
Quick Print 52  
fax test failed 181  
last fax transaction 114  
self-test 155  
self-test report 114  
speed dial list 114  
send fax  
basic fax 104  
HP Director (Windows) 15  
HP Image Zone (OS X) 17  
manual 106, 108, 186  
memory, from 108  
monitor dialing 108  
redial 106  
R
reprint faxes in memory 122  
resolution, fax 116  
restore factory settings 167  
restore network defaults 139  
return your HP All-in-One 209  
right arrow 10  
ring, answer pattern 119  
rings to answer fax 109  
RJ-45 plug 136, 147, 148  
router 132, 137  
Readme file 169  
rear input tray 56  
receive faxes  
schedule 107  
forwarding 119  
manually 110  
polling 111  
speed dials 107  
two-sided originals 105  
send to a device  
from a memory card 125  
HP Image Zone 129, 130  
scanned images 127  
serial number 205  
serial phone system 76  
service ID 205  
set link speed 140  
Settings  
HP Director (OS 9) 20  
settings  
troubleshooting 184, 187  
recycling  
device 223  
supplies 223  
redial fax 106, 120  
redial/pause button  
reduce faxes to fit 120  
reduce/enlarge  
9
S
save  
faxes in memory 120  
photos to computer 43  
scan  
button 11  
custom size 61  
fit several on one page 60  
menu 12  
poster 64  
from control panel 67  
from directly connected  
device 68  
from networked device 68  
HP Instant Share 69, 127  
proof sheet 47  
auto answer 102  
date and time 111  
fax 117  
print options 73  
speed, fax 121  
resize to fit letter 62  
resize to fit letter or A4 61  
regulatory notices  
Canadian statement 225  
declaration of conformity  
(European Economic  
Area) 228  
settings, restoring defaults 139  
setup  
scan specifications 222  
stop 71  
answering machine 92, 93  
computer modem 85, 87,  
93, 97  
distinctive ringing 82, 119  
DSL line 80  
fax 75  
ISDN line 81  
menu 11  
to memory card 70  
scan document  
HP Director (OS 9) 19  
HP Director (Windows) 15  
scan glass  
clean 152  
load original 34  
scan picture  
declaration of conformity  
(U.S.) 228  
FCC requirements 224  
FCC statement 224  
notice to users in Japan  
227  
menu button 10  
PBX system 81  
separate fax line 80  
shared phone line 83  
test fax 101, 181  
troubleshoot fax 180  
voice mail 84, 97  
signal strength (wireless  
network settings) 145  
SmartMedia memory card 42  
software  
notice to users in Korea  
227  
notice to users in the  
European Economic Area  
226  
notice to users of the  
German telephone  
network 226  
HP Director (OS 9) 19  
HP Director (Windows) 15  
HP Image Zone (OS X) 17  
scan to  
menu button 10  
scan to menu  
USB - Macintosh 13  
USB - Windows 13  
scan to OCR  
HP Image Zone (OS X) 17  
scan to PDF  
HP Image Zone (OSX) 17  
schedule, fax 107  
scroll speed 166  
Secure Digital memory card 42  
self-test report 114, 155  
regulatory model  
identification number 223  
reinstall software 178  
replace print cartridges 157  
reports  
reinstall 178  
troubleshoot installation  
176  
error 113  
fax 101, 105, 113, 114 181  
fax log 114  
uninstall 178  
User Guide  
233  
software application, print  
from 72  
resources 168  
switch from USB to network  
132  
symbols, enter 112  
system requirements 218  
troubleshoot  
about 168  
software installation  
Macintosh 138  
Windows 137  
software update. See device  
update  
about setup 169  
answering machines 189  
blocked carriage 175  
contact HP Support 168  
fax 180, 184, 186, 189, 191  
fax test 181  
hardware setup 169  
incorrect measurements  
172  
jams, paper 41, 175, 192  
language, display 171  
memory cards 201  
paper 192  
paper jam 175  
print cartridges 173, 200  
Readme file 169  
receiving faxes 184, 187  
sending faxes 184, 186  
setup 169  
software installation 176  
static on phone line 190  
support resources 168  
USB cable 170  
T
sounds, adjust fax 118  
specifications  
technical information  
copy specifications 220  
environmental  
10 x 15 cm photo paper  
218  
banner paper 218  
copy 220  
envelopes 218  
environmental 222  
fax 221  
specifications 222  
fax specifications 221  
memory card  
specifications 221  
paper sizes 219  
paper specifications 218  
paper tray capacities 218  
physical specifications 222  
power specifications 222  
print margin  
specifications 219  
print specifications 220  
scan specifications 222  
system requirements 218  
weight 222  
labels 218  
legal paper 218  
letter paper 218  
memory card 221  
photo paper 218  
power 222  
print 220  
scan 222  
transparencies 218  
speed dial button  
speed dialing  
9
two-sided faxes 105, 109  
two-sided printing accessory  
jams, troubleshoot 194  
two-wire phone cord 184, 190  
telephone  
receive fax 110  
send fax 106  
telephone answering machine.  
See answering machine  
telephone numbers, customer  
support 205  
create entries 114, 115  
delete settings 116  
edit 115  
groups 115  
print list 114  
U
uninstall  
send fax 107  
SSID 144  
telephone wall jack, fax 182  
test  
software 178  
unload images  
start copy black 10  
start copy color 10  
start fax black button  
start fax color button  
start scan button 10  
status (general network  
settings) 142  
stop  
dial tone 183  
HP Director (OS 9) 19  
HP Image Zone (OS X) 17  
upgrade from USB to  
network 132  
URL (general network  
settings) 142  
fax hardware test 181  
fax line condition 183  
fax port 182  
fax setup 101, 181  
fax test failed 181  
phone cord 182  
9
9
USB cable installation 170  
telephone wall jack 182  
text  
copy 66  
V
fax 119, 123  
print job 74  
scan 71  
enhance on copies 63  
enter on keypad 112  
time, set 111  
voice mail  
set up with fax 84, 97, 102  
troubleshoot 187  
volume, adjust fax 118  
scheduled fax 108  
subnet mask (general network  
settings) 142  
subscriber identification code  
112  
tone dial 118  
total packets received 147  
total packets transmitted 146  
transfer images  
HP Director (Windows) 15  
transparencies  
W
wall jack test, fax 182  
warranty  
support  
statement 214  
upgrades 204  
before you call 168  
load 39  
234  
HP Officejet 7200 All-in-One series  
Index  
Webscan 25  
Windows software installation  
137  
wireless status (wireless  
network settings) 144  
X
xD memory card 42  
User Guide  
235  
236  
HP Officejet 7200 All-in-One series  
© 2004 Hewlett-Packard Development Company, L.P.  
Electronic Edition  
www.hp.com  
*Q5560-90103*  
*Q5560-90103*  
Q5560-90103  

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