Brother MFC 9970CDW User Manual

ADVANCED  
USER’S GUIDE  
MFC-9970CDW  
Version 0  
USA/CAN  
 
Table of Contents  
ii  
iii  
iv  
General Setup  
1
1
1
Memory storage  
1
Volume settings  
1
Your menu settings are stored permanently,  
and in the event of a power failure will not be  
lost. Temporary settings (for example,  
Contrast, Overseas Mode) will be lost. Also,  
during a power failure the machine will retain  
the date and time and programed fax timer  
jobs (for example, Delayed Fax) for  
Ring volume  
1
You can choose a range of ring volume  
levels, from Highto Off.  
a Press MENU.  
approximately 60 hours. Other fax jobs in the  
machine memory will not be lost.  
b Press a or b to display  
General Setup.  
Press General Setup.  
c Press a or b to display Volume.  
Press Volume.  
d Press Ring.  
e Press Low, Med, Highor Off.  
f Press Stop/Exit.  
1
         
Chapter 1  
Beeper volume  
1
Speaker volume  
1
When the beeper is on, the machine will beep  
when you press a key, make a mistake, or  
after you send or receive a fax. You can  
choose a range of volume levels, from High  
to Off.  
You can choose a range of speaker volume  
levels, from Highto Off.  
a Press MENU.  
b Press a or b to display  
General Setup.  
a Press MENU.  
Press General Setup.  
b Press a or b to display  
General Setup.  
c Press a or b to display Volume.  
Press Volume.  
Press General Setup.  
d Press Speaker.  
c Press a or b to display Volume.  
Press Volume.  
e Press Low, Med, Highor Off.  
d Press Beeper.  
f Press Stop/Exit.  
e Press Low, Med, Highor Off.  
f Press Stop/Exit.  
You can also adjust the speaker volume by  
pressing  
(FAX) and Volume.  
2
       
General Setup  
Automatic daylight  
savings time  
Ecology features  
1
1
Toner Save  
1
1
You can set the machine to change  
automatically for Daylight Savings Time. It  
will set itself forward one hour in the Spring,  
and back one hour in the Fall.  
You can save toner using this feature. When  
you set Toner Save to On, print appears  
lighter. The default setting is Off.  
a Press MENU.  
a Press MENU.  
b Press a or b to display  
Initial Setup.  
b Press a or b to display  
General Setup.  
Press Initial Setup.  
Press General Setup.  
c Press a or b to display Date&Time.  
Press Date&Time.  
c Press a or b to display Ecology.  
Press Ecology.  
d Press Auto Daylight.  
e Press Onor Off.  
d Press Toner Save.  
e Press Onor Off.  
f Press Stop/Exit.  
f Press Stop/Exit.  
Note  
We do not recommend Toner Save for  
printing Photo or Gray Scale images.  
3
       
Chapter 1  
Sleep mode  
1
Deep Sleep mode  
1
The Sleep Mode Setting can reduce power  
consumption. When the machine is in Sleep  
Mode (Power Save mode) it acts as though it  
were turned off. Receiving data or starting an  
operation wakes up the machine from Sleep  
mode to Ready mode.  
If the machine is in Sleep mode and does not  
receive any jobs for a certain length of time,  
the machine will go into Deep Sleep mode  
automatically. Deep Sleep mode uses less  
power than Sleep mode. The machine will  
wake up and start warming up when the  
machine receives a fax or computer data, or  
when you press the Touchscreen or a key on  
the control panel.  
The timer will restart if any operation is  
carried out on the machine, such as receiving  
a fax or computer data or making a copy. The  
default setting is 3 minutes.  
When the machine is in Deep Sleep mode,  
the LCD backlight is Off and the mode keys  
are dimmed.  
When the machine goes into Sleep mode, the  
LCD back light turns off.  
If a wireless network is enabled, the machine  
will not enter Deep Sleep mode. To disable  
the wireless network, see Chapter 5 in the  
Network User's Guide.  
a Press MENU.  
b Press a or b to display  
General Setup.  
If the machine has secure print data it will not  
enter Deep Sleep mode.  
Press General Setup.  
c Press a or b to display Ecology.  
Press Ecology.  
d Press Sleep Time.  
e Using the dial pad on the Touchscreen,  
enter the length of time the machine will  
remain idle before entering sleep mode.  
Press OK.  
f Press Stop/Exit.  
4
   
General Setup  
LCD screen  
1
Dial Prefix  
1
The Dial Prefix setting will automatically dial a  
predefined number before every fax number  
you dial. For example: If your telephone  
system requires a 9 to dial an outside number  
use this setting to automatically dial 9 for  
every fax you send.  
Setting the backlight  
brightness  
1
1
You can adjust the brightness of the LCD  
backlight. If you are having difficulty reading  
the LCD, try changing the brightness setting.  
Setting up the prefix number  
1
a Press MENU.  
b Press a or b to display  
General Setup.  
a Press MENU.  
Press General Setup.  
b Press a or b to display  
Initial Setup.  
c Press a or b to display LCD Settings.  
Press LCD Settings.  
Press Initial Setup.  
c Press a or b to display Dial Prefix.  
Press Dial Prefix.  
d Press Backlight.  
e Press Light, Medor Dark.  
f Press Stop/Exit.  
d Do one of the following:  
If you want to set the dial prefix  
feature to on, press On. Go to  
step e.  
Setting the Dim Timer for the  
backlight  
If you want to set the dial prefix  
feature to off, press Off. Go to  
step g.  
1
You can set how long the LCD backlight stays  
on after you go back to the Ready screen.  
e Press Dial Prefix.  
a Press MENU.  
f Enter the prefix number (up to 5 digits)  
by pressing the buttons on the  
Touchscreen.  
b Press a or b to display  
General Setup.  
Press OK.  
Press General Setup.  
Note  
c Press a or b to display LCD Settings.  
Press LCD Settings.  
• You can use the numbers and symbols 0  
to 9, #, and l. (You cannot use ! with any  
other numbers or symbols.)  
d Press Dim Timer.  
• If your telephone system requires a time  
break recall (hookflash), press ! to enter  
the break.  
e Press Off, 10 Secs, 20 Secsor  
30 Secs.  
f Press Stop/Exit.  
• (Canada only) If pulse dialing mode is on,  
# and l are not available to use.  
g Press Stop/Exit.  
5
                 
Chapter 1  
Changing the prefix number  
1
Mode Timer  
1
The machine has three mode keys on the  
control panel: FAX, SCAN, and COPY.  
a Press MENU.  
b Press a or b to display  
Initial Setup.  
You can set how much time the machine  
takes after the last Copy or Scan operation to  
return to Fax mode. If you choose Off, the  
machine will stay in the mode you used last.  
Press Initial Setup.  
c Press a or b to display Dial Prefix.  
Press Dial Prefix.  
This setting also sets the time the machine  
will change from a restricted user to the  
Public mode when using Secure Function  
d Press On(or Off).  
You can turn off the prefix number by  
pressing Off. The prefix number will  
remain off until you press On.  
e Press Dial Prefix.  
f Do one of the following using the buttons  
on the Touchscreen.  
To change the prefix number, press  
d or c to position the cursor under the  
digit to be deleted and press the  
Back Space button  
the correct digit.  
. Then press  
a Press MENU.  
b Press a or b to display  
General Setup.  
Repeat until the prefix number is  
correct, and then press OK.  
Press General Setup.  
To exit without making a change,  
press OK.  
c Press a or b to display Mode Timer.  
Press Mode Timer.  
Note  
d Press 0 Sec, 30 Secs, 1 Min,  
2 Mins, 5 Minsor Off.  
• You can use the numbers and symbols 0  
to 9, #, and l. (You cannot use ! with any  
other numbers or symbols.)  
e Press Stop/Exit.  
• If your telephone system requires a time  
break recall (hookflash), press ! to enter  
the break.  
• (Canada only) If pulse dialing mode is on,  
# and l are not available to use.  
g Press Stop/Exit.  
6
     
Security features  
2
2
Secure Function Lock 2.0  
2
Note  
• Secure Function Lock can be set manually  
at the control panel or by using Web  
Based Management. We recommend  
using Web Based Management to  
configure this feature. For more  
information, see the Network User's  
Guide.  
Secure Function Lock lets you restrict Public  
access to the following machine functions:  
2
Fax Tx  
Fax Rx  
Copy  
Scan  
• Only administrators can set limitations  
and make changes for each user.  
USB Direct  
PC Print  
Color Print  
• Polling Receive is enabled only when both  
Fax Tx and Fax Rx are enabled.  
• When Fax Tx is enabled, the only fax  
settings you can change are Contrast,  
Polled TX and Coverpage Setup in the  
This feature also prevents users from  
changing the Default settings of the machine  
by limiting access to the MENU settings.  
Fax mode key menu on the control panel.  
Before using the security features you must  
first enter an administrator password.  
Access to restricted operations can be  
enabled by creating a restricted user.  
Restricted users must enter a user password  
to use the machine.  
Make a careful note of your password. If you  
forget it, you will have to reset the password  
stored in the machine. For information about  
how to reset the password call Brother  
Customer Service.  
7
   
Chapter 2  
Changing the password  
2
Setting and changing the  
Administrator Password  
2
a Press MENU.  
b Press a or b to display  
General Setup.  
Setting up the password  
2
Press General Setup.  
The password you set in these steps is for the  
administrator. This password is used to set  
up users and to turn Secure Function Lock on  
c Press a or b to display Security.  
Press Security.  
d Press Function Lock.  
e Press Set Password.  
Note  
f Enter the registered four-digit password  
by pressing the buttons on the  
Touchscreen.  
Make a careful note of the administrator  
password. If you enter the wrong  
password, the LCD will show  
Press OK.  
Wrong Password. Re-enter the correct  
password. If you forget it, please call  
Brother Customer Service.  
g Enter a four-digit number for the new  
password by pressing the buttons on the  
Touchscreen.  
a Press MENU.  
Press OK.  
b Press a or b to display  
General Setup.  
h Re-enter the password when the LCD  
shows Verify.  
Press General Setup.  
Press OK.  
c Press a or b to display Security.  
Press Security.  
i Press Stop/Exit.  
d Press Function Lock.  
e Enter a four-digit number for the  
password by pressing the buttons on the  
Touchscreen.  
Press OK.  
f Re-enter the password when the LCD  
shows Verify.  
Press OK.  
g Press Stop/Exit.  
8
 
Security features  
Setting up and changing the  
Public user mode  
Setting up and changing  
restricted users  
2
2
Public user mode restricts the functions that  
are available for Public users. Public users do  
not need to enter a password to access the  
features made available through this setting.  
You can set up one Public user.  
You can set up users with restrictions and a  
password for functions that are available to  
them. You can set up more advanced  
restrictions, such as by page count or PC  
user login name, through Web Based  
Management. (For more information, see the  
Network User's Guide.) You can set up to 25  
restricted users with restrictions and a  
password.  
2
a Press MENU.  
b Press a or b to display  
General Setup.  
Press General Setup.  
Setting up restricted users  
2
c Press a or b to display Security.  
Press Security.  
a Press MENU.  
b Press a or b to display  
General Setup.  
d Press Function Lock.  
e Press Setup ID.  
Press General Setup.  
c Press a or b to display Security.  
Press Security.  
f Enter the administrator password by  
pressing the buttons on the  
Touchscreen.  
d Press Function Lock.  
e Press Setup ID.  
Press OK.  
g Press a or b to display Public.  
Press Public.  
f Enter the four-digit administrator  
password by pressing the buttons on the  
Touchscreen.  
h Do one of the following:  
To set up the Public user, press  
Enableor Disablefor each  
operation, as follows: Press Fax Tx.  
Then press Enableor Disable.  
After you have set Fax Tx, repeat  
these steps for Fax Rx, Copy,  
Scan, Direct Print, Printand  
Color Print.  
Press OK.  
g Press a or b to display User01.  
Press User01.  
h Press Change.  
Enter the user name by pressing the  
buttons on the Touchscreen. (See  
Entering text in Appendix C of the  
Basic User's Guide.)  
To change the Public user settings,  
pressa or b to display the setting you  
want to change. Press the setting  
and press Enableor Disable.  
Repeat this step until you finish  
changing settings.  
Press OK.  
i Enter a four-digit user password by  
pressing the buttons on the  
Touchscreen.  
Press OK.  
i Press Stop/Exit.  
9
       
Chapter 2  
j To set up a restricted user, press  
Enableor Disablefor each operation,  
as follows: Press Fax Tx. Then press  
Enableor Disable. After you have set  
Fax Tx, repeat these steps for  
i To change the password, enter a new  
four-digit user password by pressing the  
buttons on the Touchscreen.  
Press OK.  
j To change a restricted user's settings,  
press a or b to display the setting you  
want to change. Press the setting and  
then press Enableor Disable.  
Repeat this step until you are finished  
making changes.  
Fax Rx, Copy, Scan, Direct Print,  
Printand Color Print.  
k Repeat steps g to j for entering each  
additional user and password.  
l Press Stop/Exit.  
k Press Stop/Exit.  
Note  
Note  
You cannot use the same name as  
another user's name.  
You cannot use the same name as  
another user's name.  
Changing user name, password or  
settings for restricted users  
Reset existing restricted users  
2
2
a Press MENU.  
a Press MENU.  
b Press a or b to display  
General Setup.  
b Press a or b to display  
General Setup.  
Press General Setup.  
Press General Setup.  
c Press a or b to display Security.  
Press Security.  
c Press a or b to display Security.  
Press Security.  
d Press Function Lock.  
e Press Setup ID.  
d Press Function Lock.  
e Press Setup ID.  
f Enter the four-digit administrator  
password by pressing the buttons on the  
Touchscreen.  
f Enter the four-digit administrator  
password by pressing the buttons on the  
Touchscreen.  
Press OK.  
Press OK.  
g Press a or b to display the existing  
restricted user you want to reset.  
Press the user name.  
g Press a or b to display the existing  
restricted user you want to change.  
Press the user name.  
h Press Reset.  
h Press Change.  
To change the user name, enter a new  
user name by pressing the buttons on  
the Touchscreen. (See Entering text in  
Appendix C of the Basic User's Guide.)  
Press OK.  
i Press Yesto reset the existing restricted  
user.  
j Press Stop/Exit.  
10  
 
Security features  
Turning Secure Function Lock off  
Turning Secure Function  
Lock on/off  
2
a Press User: Publicor  
User: xxxxx(where xxxxx is the  
user’s name).  
Turning Secure Function Lock on  
a Press MENU.  
b Press Lock OniOff.  
2
b Press a or b to display  
General Setup.  
c Enter the registered four-digit  
administrator password by pressing the  
buttons on the Touchscreen.  
Press OK.  
Press General Setup.  
c Press a or b to display Security.  
Press Security.  
d Press Stop/Exit.  
d Press Function Lock.  
e Press Lock OffiOn.  
Note  
If you enter the wrong password, the LCD  
will show Wrong Password. Re-enter  
the correct password.  
f Enter the registered four-digit  
administrator password by pressing the  
buttons on the Touchscreen.  
Press OK.  
g Press Stop/Exit.  
11  
   
Chapter 2  
Changing to the Public Mode  
Switching Users  
2
a Press User: xxxxx. (where xxxxx is  
This setting allows you to switch between  
registered restricted users or Public mode  
when Secure Function Lock is turned on.  
the user’s name.)  
b Press Go to Public.  
Changing to the restricted user Mode  
Note  
a Press User: Publicor  
User: xxxxx(where xxxxx is the  
user’s name).  
• After a restricted user has finished using  
the machine, it will return to the Public  
setting within the same time as the Mode  
Timer setting. (See Mode Timer  
Press Change User.  
b Press a or b to display your user name.  
c Press your user name.  
• If the current ID is restricted for the  
function you want to use,  
Access Deniedwill appear on the LCD  
and then the machine will ask your name.  
If you are allowed to access the function  
you want to use, press a or b to choose  
your name and enter your four-digit  
password.  
d Enter the registered four-digit user  
password by pressing the buttons on the  
Touchscreen.  
Press OK.  
e Press Stop/Exit.  
• If your ID has set page limit restrictions  
and already reached the maximum  
number of pages, the LCD will show  
Limit Exceededwhen you print data.  
Contact your administrator to check your  
Secure Function Lock Settings.  
• If your ID has set Color Print restrictions to  
Disabled, the LCD will show  
No Permissionwhen you try to print  
colored data. The machine prints the data  
in black & white only.  
12  
 
Security features  
Setting up the password  
2
Setting Lock  
2
Setting Lock lets you set a password to stop  
other people from accidentally changing your  
machine settings.  
a Press MENU.  
b Press a or b to display  
General Setup.  
Make a careful note of your password. If you  
forget it, you will have to reset the passwords  
stored in the machine. Please call your  
administrator or Brother Customer Service.  
2
Press General Setup.  
c Press a or b to display Security.  
Press Security.  
While Setting Lock is On, you cannot access  
MENUand Address BookFunctions.  
d Press Setting Lock.  
Also, machine settings cannot be changed  
through the Remote Setup utility while Setting  
Lock is On.  
e Enter a four-digit number for the  
password by pressing the buttons on the  
Touchscreen.  
Press OK.  
f Re-enter the password when the LCD  
shows Verify.  
Press OK.  
g Press Stop/Exit.  
13  
   
Chapter 2  
Changing your Setting Lock  
password  
Turning Setting Lock on/off  
2
2
If you enter the wrong password when  
following the instructions below, the LCD will  
show Wrong Password. Re-enter the  
correct password.  
a Press MENU.  
b Press a or b to display  
General Setup.  
Turning Setting Lock on  
Press General Setup.  
a Press MENU.  
c Press a or b to display Security.  
Press Security.  
b Press a or b to display  
General Setup.  
Press General Setup.  
d Press Setting Lock.  
e Press Set Password.  
c Press a or b to display Security.  
Press Security.  
f Enter the registered four-digit password  
by pressing the buttons on the  
Touchscreen.  
d Press Setting Lock.  
e Press Lock OffiOn.  
Press OK.  
f Enter the registered four-digit  
administrator password by pressing the  
buttons on the Touchscreen.  
Press OK.  
g Enter a four-digit number for the new  
password by pressing the buttons on the  
Touchscreen.  
Press OK.  
g Press Stop/Exit.  
h Re-enter the password when the LCD  
shows Verify.  
Press OK.  
Turning Setting Lock off  
i Press Stop/Exit.  
a Press Setting Lockon the LCD.  
b Enter the registered four-digit  
administrator password by pressing the  
buttons on the Touchscreen.  
Press OK.  
c Press Stop/Exit.  
14  
   
Security features  
One Touch restriction  
2
Restricting dialing  
2
This feature is to prevent users from sending  
a fax or call to a wrong number by mistake.  
You can set the machine to restrict dialing by  
using the dial pad, One Touch and Speed  
Dial.  
a Press MENU.  
b Press a or b to display Fax.  
Press Fax.  
2
c Press a or b to display  
Dial Restrict.  
If you choose Off, the machine does not  
restrict the dialing method.  
Press Dial Restrict.  
If you choose Enter # twice, the machine  
will prompt you to re-enter the number, and  
then if you re-enter the same number  
correctly, the machine will start dialing. If you  
re-enter the wrong number, the LCD will  
show an error message.  
d Press One Touch Dial.  
e Press Off, Enter # twiceor On.  
f Press Stop/Exit.  
If you choose On, the machine will restrict all  
fax sending and outbound calls for that  
dialing method.  
Speed Dial restriction  
2
a Press MENU.  
Dial pad restriction  
2
b Press a or b to display Fax.  
Press Fax.  
a Press MENU.  
c Press a or b to display  
Dial Restrict.  
b Press a or b to display Fax.  
Press Fax.  
Press Dial Restrict.  
d Press Speed Dial.  
c Press a or b to display  
Dial Restrict.  
e Press Off, Enter # twiceor On.  
f Press Stop/Exit.  
Press Dial Restrict.  
d Press Dial Pad.  
e Press Off, Enter # twiceor On.  
f Press Stop/Exit.  
15  
         
Chapter 2  
LDAP server restriction  
2
a Press MENU.  
b Press a or b to display Fax.  
Press Fax.  
c Press a or b to display  
Dial Restrict.  
Press Dial Restrict.  
d Press LDAP server.  
e Press Off, Enter # twiceor On.  
f Press Stop/Exit.  
Note  
• The Enter # twicesetting will not work  
if you use an external phone or press  
Hook before entering the number. You will  
not be asked to re-enter the number.  
• You can not restrict dialing when you use  
Redial/Pause.  
• If you chose Onor Enter # twice, you  
cannot use the Broadcasting feature and  
cannot combine quick dial numbers when  
dialing.  
16  
 
Sending a fax  
3
3
Changing a 2-sided fax layout  
3
Additional sending  
options  
3
You need to choose the duplex scanning  
format before you send a 2-sided fax. The  
format you choose will depend on the layout  
of your 2-sided document.  
Sending faxes using multiple  
settings  
3
3
a Press  
(FAX).  
Before you send a fax, you can change any  
combination of these settings: duplex fax,  
contrast, resolution, overseas mode, delayed  
fax timer, polling transmission, real time  
transmission, broadcast, glass scan size or  
cover page settings.  
b Press d or c to display Duplex Fax.  
Press Duplex Fax.  
c Do one of the following:  
If your document is flipped on the  
Long edge, press  
a Press  
(FAX).  
DuplexScan :LongEdge.  
The LCD shows:  
FAX  
Address Book  
Long edge  
Portrait  
Landscape  
Duplex FAX  
Off  
Volume  
Med  
b Press d or c to display a setting you  
want to change and press the setting,  
then press the option you want.  
If your document is flipped on the  
Short edge, press  
c Do one of the following:  
DuplexScan :ShortEdge.  
Repeat step b to change more  
settings.  
Short edge  
Portrait  
If you are finished choosing settings,  
go to the next step for sending your  
fax.  
Landscape  
Note  
• Most settings are temporary and the  
machine returns to its default settings after  
you send a fax.  
d Press Stop/Exit.  
• You can save some of the settings you  
use most often by setting them as the  
default. These settings will stay until you  
change them again. (See Setting your  
17  
           
Chapter 3  
Volume  
3
Changing Fax Resolution  
3
You can adjust the speaker volume  
temporarily.  
The quality of a fax can be improved by  
changing the Fax Resolution. Resolution can  
be changed for the next fax.  
a Press  
(FAX).  
a Press  
(FAX).  
b Press d or c to display Volume.  
Press Volume.  
b Press d or c to display  
Fax Resolution.  
c Press  
to decrease or  
increase the speaker volume level.  
to  
Press Fax Resolution.  
c Press Standard, Fine, S. Fineor  
Photo.  
d Press OK.  
Note  
Contrast  
3
You can choose four different resolution  
settings for black & white faxes and two for  
colour.  
For most documents the default setting of  
Autowill give the best results.  
Autoautomatically chooses the suitable  
contrast for your document.  
Black & white  
Standard  
Suitable for most typed  
documents.  
If your document is very light or very dark,  
changing the contrast may improve the  
quality of the fax.  
Fine  
Good for small print and  
transmits a little slower than  
Standard resolution.  
Use Darkto make the faxed document  
lighter.  
S.Fine  
Photo  
Good for small print or artwork  
and transmits slower than Fine  
resolution.  
Use Lightto make the faxed document  
darker.  
Use when the document has  
varying shades of grey or is a  
photograph. This has the  
slowest transmission time.  
a Press  
(FAX).  
b Press d or c to display Contrast.  
Press Contrast.  
c Press Auto, Lightor Dark.  
Color  
Standard  
Suitable for most typed  
documents.  
Note  
Even if you choose Lightor Dark, the  
machine will send the fax using the Auto  
setting if you choose Photoas the Fax  
Resolution.  
Fine  
Use when the document is a  
photograph. The transmission  
time is slower than Standard  
resolution.  
If you choose S.Fineor Photoand then  
use the Color Start key to send a fax, the  
machine will send the fax using the Fine  
setting.  
18  
     
Sending a fax  
Sending a fax at the end of a  
conversation  
Additional sending  
operations  
3
3
At the end of a conversation you can send a  
fax to the other party before you both hang  
up.  
Sending a fax manually  
3
a Ask the other party to wait for fax tones  
(beeps) and then to press the Start or  
Send key before hanging up.  
Manual transmission  
3
3
Manual transmission lets you hear the  
dialing, ringing and fax-receiving tones while  
sending a fax.  
b Make sure you are in Fax mode  
c Load your document.  
.
a Make sure you are in Fax mode  
b Load your document.  
.
d Press Black Start or Color Start.  
If you are using the scanner glass,  
press Send.  
c Press Hook and listen for a dial tone.  
Or pick up the handset of the external  
telephone and listen for a dial tone.  
e Replace the handset of an external  
telephone.  
d Dial the fax number you want to call.  
e When you hear the fax tones, press  
Black Start or Color Start.  
If you are using the scanner glass,  
press Send.  
f Replace the handset of an external  
telephone.  
19  
       
Chapter 3  
Dual access  
Broadcasting  
(black & white only)  
3
(black & white only)  
3
You can dial a number, and start scanning the  
fax into memory—even when the machine is  
sending from memory, receiving faxes or  
printing PC data. The LCD will show the new  
job number.  
Broadcasting lets you send the same fax  
message to more than one fax number. You  
can include Groups, One Touch, Speed Dial  
numbers and up to 50 manually dialed  
numbers in the same broadcast.  
The number of pages you can scan into the  
memory will vary depending on the data that  
is printed on them.  
You can broadcast up to 390 different  
numbers. This will depend on how many  
groups, access codes or credit card numbers  
you have stored, and on how many delayed  
or stored faxes in memory.  
Note  
If you get an Out of Memorymessage  
while scanning the first page of a fax,  
press Stop/Exit to cancel scanning. If you  
get an Out of Memorymessage while  
scanning a subsequent page, you can  
press Black Start to send the pages  
scanned so far, or press Stop/Exit to  
cancel the operation.  
Before you begin the broadcast  
3
One Touch and Speed Dial numbers must be  
stored in the machine's memory before they  
can be used in a broadcast. (See Storing  
One Touch Dial numbers and Storing Speed  
Dial numbers in Chapter 7 of the Basic User's  
Guide.)  
Group numbers must also be stored in the  
machine's memory before they can be used  
in a broadcast. Group numbers include many  
stored One Touch Dial and Speed Dial  
numbers for easier dialing. (See Setting up  
20  
   
Sending a fax  
How to broadcast a fax  
3
Canceling a Broadcast in progress  
3
While broadcasting you can cancel the fax  
currently being sent or the whole broadcast  
job.  
Note  
To help you choose numbers easily, press  
Address Bookand then press  
(Search).  
a PressStop/Exit.  
b Do one of the following:  
a Press  
(FAX).  
To cancel the entire broadcast, press  
3
b Load your document.  
Entire Broadcast. Go to step c.  
To cancel the current job, press the  
button that displays the number  
being dialed. Go to step d.  
c Press d or c to display Broadcasting.  
Press Broadcasting.  
d You can add numbers to the broadcast  
To exit without canceling, press  
Stop/Exit.  
in the following ways:  
Press Manualand enter a number  
by pressing the buttons on the  
Touchscreen. (See How to dial in  
Chapter 7 of the Basic User's  
Guide.)  
c When the LCD asks if you want to  
cancel the entire broadcast, do one of  
the following:  
Press Yesto confirm.  
Press OK.  
To exit without canceling, press No  
or Stop/Exit.  
Press Address Book. Press  
to search by Alphabetical Order or  
Numerical Order. Put a check in the  
check box beside each number you  
want to include in the broadcast.  
d Do one of the following:  
To cancel the current job, press Yes.  
To exit without canceling, press No  
or Stop/Exit.  
Press OK.  
Note  
One Touch Dial numbers begin with l.  
Speed Dial numbers begin with #.  
e After you have entered all the fax  
numbers by repeating step d, press OK.  
f Press Black Start.  
After the broadcast is finished the machine  
will print a broadcast report to let you know  
the results.  
Note  
The scan profile of the One Touch,  
Speed Dial or Group number you chose  
first will be applied to the broadcast.  
21  
       
Chapter 3  
Real Time Transmission  
3
Overseas Mode  
3
When you are sending a fax, the machine will  
scan the documents into the memory before  
sending it. Then, as soon as the telephone  
line is free, the machine will start dialing and  
sending.  
If you are having difficulty sending a fax  
overseas due to a bad connection, then  
turning on Overseas Mode may help.  
This is a temporary setting, and will only be  
active for your next fax.  
Sometimes, you may want to send an  
important document immediately, without  
waiting for memory transmission. You can  
turn on Real Time TX.  
a Press  
(FAX).  
b Load your document.  
c Press d or c to display  
Overseas Mode.  
Note  
• If the memory is full and you are sending a  
black and white fax from the ADF, the  
machine will send the document in real  
time (even if Real Time TX is set to Off). If  
the memory is full, faxes from the scanner  
glass cannot be sent until you clear some  
of the memory.  
Press Overseas Mode.  
d Press On.  
Delayed Fax  
(black & white only)  
3
• In Real Time Transmission, the automatic  
redial feature does not work when using  
the scanner glass.  
You can store up to 50 faxes in the memory  
to be sent within a twenty-four hour period.  
a Press  
(FAX).  
a Press  
(FAX).  
b Load your document.  
b Load your document.  
c Press d or c to display Delayed Fax.  
Press Delayed Fax.  
c Press d or c to display Real Time TX.  
Press Real Time TX.  
d Press On.  
d Press On.  
e Enter the time you want the fax to be  
sent (in 24-hour format) by pressing the  
buttons on the Touchscreen. (For  
example, enter 19:45 for 7:45 PM.)  
Press OK.  
Note  
The number of pages you can scan into  
the memory depends on the amount of  
data printed on each page.  
22  
     
Sending a fax  
Delayed batch transmission  
(black & white only)  
Checking and canceling  
waiting jobs  
3
3
Before sending the delayed faxes, your  
machine will help you economize by sorting  
all the faxes in the memory by destination and  
scheduled time.  
Check which jobs are still waiting in the  
memory to be sent. If there are no jobs, the  
LCD will show No Jobs Waiting. You can  
cancel a fax job that is stored and waiting in  
the memory.  
All delayed faxes that are scheduled to be  
sent at the same time to the same fax number  
will be sent as one fax to save transmission  
time.  
3
a Press MENU.  
b Press a or b to display Fax.  
Press Fax.  
a Press MENU.  
c Press a or b to display  
Remaining Jobs.  
b Press a or b to display Fax.  
Press Fax.  
Press Remaining Jobs.  
Jobs that are waiting will appear on the  
LCD.  
c Press a or b to display Setup Send.  
Press Setup Send.  
d Press a or b to scroll through the jobs  
and press the job you want to cancel.  
Press OK.  
d Press Batch TX.  
e Press Onor Off.  
f Press Stop/Exit.  
e Do one of the following:  
To cancel, press Yes. If you want to  
cancel another job go to step c.  
To exit without canceling, press No.  
f When you have finished canceling jobs,  
press Stop/Exit.  
23  
       
Chapter 3  
Setting your changes as the  
new default  
Restoring all fax settings to  
the factory settings  
3
3
You can save the fax settings for  
Fax Resolution, Contrast,  
You can restore all the fax settings you have  
changed to the factory settings. These  
Real Time TX, Glass ScanSizeand  
Coverpage Setupyou use most often by  
setting them as the default. These settings  
will stay until you change them again.  
settings will stay until you change them again.  
a Press  
(FAX).  
b After changing the last setting,  
press d or c to display  
a Press  
(FAX).  
Factory Reset.  
b Press d or c to choose the setting you  
want to change, and then press the new  
option.  
Press Factory Reset.  
c Press Yes.  
Repeat this step for each setting you  
want to change.  
d Press Stop/Exit.  
c After changing the last setting,  
press d or c to display  
Set New Default.  
Press Set New Default.  
d Press Yes.  
e Press Stop/Exit.  
24  
     
Sending a fax  
Composing your own comments  
3
Electronic cover page  
(black & white only)  
You can set up two comments of your own.  
3
a Press MENU.  
This feature will not work unless you have  
already programmed your Station ID. (See  
the Quick Setup Guide.)  
b Press a or b to display Fax.  
Press Fax.  
You can automatically send a cover page  
with every fax. Your cover page includes your  
Station ID, a comment, and the name (or  
number) stored in the One Touch or Speed  
Dial memory.  
c Press Setup Send.  
3
d Press Coverpage Setting.  
e Press Coverpage Message.  
By choosing Next Fax:Onyou can also  
display the number of pages on the cover  
page.  
f Press 5or 6to store your own comment.  
g Enter your own comment by pressing  
the buttons on the Touchscreen.  
Press OK.  
You can choose one of the following preset  
comments.  
1.Comment Off  
2.Please Call  
3.Urgent  
Use the chart for Entering text in Appendix C  
of the Basic User's Guide for help entering  
characters.  
4.Confidential  
Instead of using one of the preset comments,  
you can enter two personal messages of your  
own, up to 26 characters long. Use the chart  
for Entering text in Appendix C of the Basic  
User's Guide for help entering characters.  
5.(User Defined)  
6.(User Defined)  
25  
     
Chapter 3  
Send a cover page for all faxes  
3
Using a printed cover page  
3
You can set the machine to send a cover  
page whenever you send a fax.  
If you want to use a printed cover page that  
you can write on, you can print the sample  
page and attach it to your fax.  
a Press  
(FAX).  
a Press MENU.  
b Press d or c to display  
Coverpage Setup.  
b Press a or b to display Fax.  
Press Fax.  
Press Coverpage Setup.  
c Press On(or Off).  
c Press Setup Send.  
d Press a or b to choose a comment.  
d Press Coverpage Setting.  
e Press Print Sample.  
e Enter two digits to show the number of  
pages you are sending.  
f Press Black Start or Color Start.  
Press OK.  
For example, enter 0, 2 for 2 pages or  
0, 0 to leave the number of pages blank.  
If you make a mistake, press Clear to  
back up and re-enter the number of  
pages.  
g After the machine prints a copy of your  
cover page, press Stop/Exit.  
26  
   
Sending a fax  
Polling overview  
3
Note  
The document will be stored and can be  
retrieved from any other fax machine until  
you delete the fax from memory.  
Polling lets you set up your machine so other  
people can receive faxes from you, but they  
pay for the call. It also lets you call somebody  
else’s fax machine and receive a fax from it,  
so you pay for the call. The polling feature  
needs to be set up on both machines for this  
To delete the fax from memory, press  
MENU, Fax, Remaining Jobs. (See  
to work. Not all fax machines support polling.  
3
Polled transmit  
(black & white only)  
3
Polled transmit lets you set up your machine  
to wait with a document so another fax  
machine can call and retrieve it.  
Setup for polled transmit  
3
a Press  
(FAX).  
b Load your document.  
c Press d or c to display Polled TX.  
Press Polled TX.  
d Press On.  
e Press Black Start.  
f If you are using the scanner glass, the  
LCD will prompt you to choose one of  
the following options:  
Press Yesto scan another page.  
Go to step g.  
Press Noor Black Start to send the  
document.  
g Place the next page on the scanner  
glass and press Black Start. Repeat  
steps f and g for each additional  
page.  
h Your machine will automatically send  
the fax.  
27  
       
Receiving a fax  
4
4
Fax Forwarding  
4
Remote Fax Options  
(black & white only)  
4
The Fax Forwarding feature lets you  
automatically forward your received faxes to  
another machine.  
Remote Fax Options are NOT available for  
color faxes.  
a Press MENU.  
Remote Fax Options let you receive faxes  
while you are away from the machine.  
b Press a or b to display Fax.  
Press Fax.  
You can use only one Remote Fax Option at  
a time.  
c Press a or b to display  
Setup Receive.  
Receiving faxes into memory  
when the paper tray is empty  
Press Setup Receive.  
4
d Press a or b to display  
Forward/Page/Store.  
As soon as the paper tray becomes empty  
during fax reception, the LCD shows  
No Paperand begins receiving faxes into  
the machine’s memory. Put some paper in  
the paper tray. (See Loading paper and print  
media in Chapter 2 of the Basic User's  
Guide.)  
Press Forward/Page/Store.  
e Press Fax Forward.  
f Do one of the followings:  
Press Manualto enter the  
forwarding fax number (up to 20  
characters) or E-mail address (up to  
60 characters) using the buttons on  
the Touchscreen. (See Entering text  
in Appendix C of the Basic User's  
Guide.)  
The machine will carry on receiving the fax,  
with the remaining pages being stored in  
memory, if enough memory is available.  
Incoming faxes will continue to be stored in  
the memory until the memory becomes full or  
paper is loaded in the paper tray. When the  
memory is full the machine will stop  
automatically answering calls. To print the  
faxes, put fresh paper in the tray.  
Press OK.  
Press Address Book.  
Press a or b to scroll until you find the  
fax number or E-mail address you  
want your faxes to be forward to.  
Press the fax number or E-mail  
address you want to use.  
28  
       
Receiving a fax  
Paging  
4
Note  
• You can enter an E-mail address by  
When Paging is chosen, the machine dials  
the cell phone or pager number you  
pressing  
on the Touchscreen.  
programmed. This activates your cell phone  
or pager so you will know that you have a fax  
message in the machine’s memory.  
• You can display your stored numbers and  
E-mail addresses in alphabetical order by  
pressing  
on the Touchscreen.  
• You cannot enter a forwarding number  
using a One Touch key on the control  
panel.  
a Press MENU.  
b Press a or b to display Fax.  
Press Fax.  
• Depending on the E-mail address you  
choose, you will be asked for the File  
Type. Choose TIFFor PDFand go to  
step g.  
4
c Press a or b to display  
Setup Receive.  
Press Setup Receive.  
• If you choose a Group number from the  
Address Book, the faxes will be forwarded  
to multiple fax numbers.  
d Press a or b to display  
Forward/Page/Store.  
Press Forward/Page/Store.  
g Press Backup Print:Onor  
Backup Print:Off.  
e Press Paging.  
f Enter your cell phone number followed  
by # # (up to 20 digits) by pressing the  
buttons on the Touchscreen.  
Press OK.  
IMPORTANT  
If you choose Backup Print On, the  
machine will also print received faxes at  
your machine so you will have a copy.  
This is a safety feature in case there is a  
power failure before the fax is forwarded  
or a problem at the receiving machine.  
Do not include the area code if it is the  
same as that of your machine.  
For example, press  
18005551234##.  
g Do one of the following:  
If you pager needs a PIN, enter the  
PIN, press #, press Pause, enter  
your fax number followed by ##.  
Press OK. (For example, press:  
12345#Pause180055567  
89##)  
h Press Stop/Exit.  
If you do not need a PIN, press OK.  
If you are programming a cell phone  
number, press OK.  
29  
   
Chapter 4  
h Press Stop/Exit.  
Fax Storage  
4
Note  
The Fax Storage feature lets you store your  
received faxes in the machine’s memory. You  
can retrieve stored fax messages from a fax  
machine at another location using the remote  
retrieval commands. (See Retrieving fax  
messages on page 34.) Your machine will  
automatically print a copy of the stored fax.  
• If you have set Paging, a backup copy will  
automatically be printed at the machine.  
• You cannot change a Paging or PIN  
number remotely.  
a Press MENU.  
b Press a or b to display Fax.  
Press Fax.  
c Press a or b to display  
Setup Receive.  
Press Setup Receive.  
d Press a or b to display  
Forward/Page/Store.  
Press Forward/Page/Store.  
e Press Fax Storage.  
f Press Stop/Exit.  
30  
   
Receiving a fax  
g Press a or b to choose <USB>or your  
computer name if the machine is  
connected to a network.  
PC-Fax Receive  
4
If you turn on the PC-Fax Receive feature  
your machine will store received faxes in  
memory and send them to your PC  
automatically. You can then use your PC to  
view and store these faxes.  
Press OK.  
h Press Backup Print:Onor  
Backup Print:Off.  
Even if you have turned off your PC (at night  
or on the weekend, for example), your  
machine will receive and store your faxes in  
its memory. The number of received faxes  
that are stored in the memory will appear on  
the LCD.  
i Press Stop/Exit.  
IMPORTANT  
If you choose Backup Print On, the  
machine will also print the fax at your  
machine so you will have a copy. This is a  
safety feature in case there is a power  
failure before the fax is forwarded or a  
problem at the receiving machine.  
4
When you start your PC and the PC-Fax  
Receiving software runs, your machine  
transfers your faxes to your PC automatically.  
For PC-Fax Receive to work you must have  
the PC-FAX Receive software running on  
your PC. (For details, see PC-FAX Receiving  
in the Software User's Guide.)  
Note  
• Before you can set up PC-Fax Receive  
you must install the MFL-Pro Suite  
software on your PC. Make sure your PC  
is connected and turned on. (For details  
see PC-FAX Receiving in the Software  
User's Guide.)  
If you choose Backup Print On, the machine  
will also print the fax.  
a Press MENU.  
b Press a or b to display Fax.  
Press Fax.  
• If your machine has a problem and is  
unable to print faxes in memory, you can  
use this setting to transfer your faxes to a  
PC. (For details, see Transferring your  
faxes or Fax Journal report in Appendix B  
of the Basic User's Guide.)  
c Press a or b to display  
Setup Receive.  
Press Setup Receive.  
d Press a or b to display  
Forward/Page/Store.  
• PC-Fax Receive is not supported in  
Mac OS.  
Press Forward/Page/Store.  
• Even if you have turned on the PC-Fax  
Receive feature, color faxes will not be  
transferred to your PC. The machine  
prints received color faxes.  
e Press PC Fax Receive.  
f The LCD gives you options that you  
have set up in the PC-Fax receiving  
program on your PC. If you started the  
PC-FAX Receiving program on your  
computer, press OK. (See PC-FAX  
Receiving in the Software User's  
Guide.)  
31  
   
Chapter 4  
Changing Remote Fax  
Options  
IMPORTANT  
If you choose Backup Print On, the  
4
machine will also print received faxes at  
your machine so you will have a copy.  
This is a safety feature in case there is a  
power failure before the fax is forwarded  
or a problem at the receiving machine.  
If received faxes are left in your machine’s  
memory when you change to another  
Remote Fax Option, the LCD will ask you one  
of the following questions:  
Erase All fax?  
Print All fax?  
Turning off Remote Fax Options  
4
• If you press Yes, faxes in the memory  
will be erased or printed before the  
setting changes. If a backup copy has  
already been printed it will not be  
printed again.  
a Press MENU.  
b Press a or b to display Fax.  
Press Fax.  
• If you press No, faxes in the memory  
will not be erased or printed and the  
setting will be unchanged.  
c Press a or b to display  
Setup Receive.  
Press Setup Receive.  
If received faxes are left in the machine’s  
memory when you change to  
PC Fax Receivefrom another remote fax  
option (Fax Forward, Pagingor  
Fax Storage), the LCD will ask you the  
following question:  
d Press a or b to display  
Forward/Page/Store.  
Press Forward/Page/Store.  
e Press Off.  
Send Fax to PC?  
Note  
• If you press Yes, faxes in the memory  
will be sent to your PC before the  
setting changes. Faxes in the memory  
will be sent to your PC when the  
PC-Fax Receive icon is active on your  
PC. (See the Software User's Guide.)  
The LCD will give you more options if  
there are received faxes still in your  
machine’s memory. (See Changing  
• If you press No, faxes in the memory  
will not be erased or transferred to your  
PC and the setting will be unchanged.  
Backup Print:On  
Backup Print:Off  
Press Backup Print:Onor  
Backup Print:Off.  
32  
     
Receiving a fax  
Using your Remote Access Code  
4
Remote retrieval  
4
a Dial your fax number from a telephone  
or another fax machine using touch  
tone.  
The remote retrieval feature lets you retrieve  
your stored fax messages when you are not  
at the machine. You can call your machine  
from any touch tone telephone or fax  
machine, then use the Remote Access Code  
to retrieve your messages.  
b When your machine answers,  
immediately enter your Remote Access  
Code (3 digits followed by l).  
Setting a Remote Access Code  
4
c The machine signals if it has received  
messages:  
The Remote Access Code feature lets you  
access the remote retrieval features when  
you are away from your machine. Before you  
use the remote access and retrieval features,  
you have to set up your own code. The  
default code is an inactive code: – – –l.  
4
No beeps  
No messages received.  
1 long beep  
Fax message received.  
a Press MENU.  
d The machine gives two short beeps to  
tell you to enter a command (See  
The machine will hang up if you wait  
longer than 30 seconds before entering  
a command. If you enter an invalid  
command the machine will beep three  
times.  
b Press a or b to display Fax.  
Press Fax.  
c Press a or b to display  
Remote Access.  
Press Remote Access.  
d Enter a three-digit code using the  
numbers 09, l or #.  
Press OK.  
e Press 9 0 to reset the machine when you  
have finished.  
f Hang up.  
e Press Stop/Exit.  
Note  
Note  
If your machine is set to Manualmode,  
you can still access the remote retrieval  
features. Dial the fax number as normal  
and let the machine ring. After  
100 seconds you will hear a long beep to  
tell you to enter the remote access code.  
You will then have 30 seconds to enter the  
code.  
DO NOT use the same code used for your  
Fax Receive Code (l51) or Telephone  
Answer Code (#51). (See Using Remote  
Codes in Chapter 6 of the Basic User's  
Guide.)  
You can change your code at any time. If you  
want to make your code inactive, press  
Clearand then OKin d to restore the  
inactive setting – – –l.  
33  
     
Chapter 4  
Retrieving fax messages  
4
Changing the Fax Forwarding number  
4
You can change the default setting of your fax  
forwarding number from another telephone or  
fax machine using touch tone.  
a Dial your fax number from a telephone  
or another fax machine using touch  
tone.  
a Dial your fax number from a telephone  
or another fax machine using touch  
tone.  
b When your machine answers,  
immediately enter your Remote Access  
Code (3 digits followed by l). If you hear  
one long beep, you have messages.  
b When your machine answers,  
immediately enter your Remote Access  
Code (3 digits followed by l). If you hear  
one long beep, you have messages.  
c When you hear two short beeps, use the  
dial pad to press 9 6 2.  
d Wait for a long beep, and then use the  
dial pad to enter the number of the  
remote fax machine where you want  
your fax messages sent, followed by ##  
(up to 20 digits).  
c When you hear two short beeps, use the  
dial pad to press 9 5 4.  
d Wait for a long beep, and then use the  
dial pad to enter the new number of the  
remote fax machine where you want  
your fax messages forwarded followed  
by ## (up to 20 digits).  
e Hang up after you hear your machine  
beep. Your machine will call the other  
machine, which will then print your fax  
messages.  
e Press 9 0 to reset the machine when you  
have finished.  
Note  
You can insert a pause in a fax number by  
using the # key.  
f Hang up after you hear your machine  
beep.  
Note  
You can insert a pause in a fax number by  
using the # key.  
34  
       
Receiving a fax  
Remote fax commands  
4
Follow the commands below to access features when you are away from the machine. When you  
call the machine and enter your Remote Access Code (3 digits followed by l), the system will give  
two short beeps and you must enter a remote command.  
Remote commands  
95 Change the fax forwarding,  
Operation details  
paging or fax storage settings  
1 OFF  
You can choose Offafter you have retrieved or erased all your  
messages.  
4
2 Fax Forwarding  
3 Paging  
One long beep means the change is accepted. If you hear three  
short beeps, you cannot make the change because something  
has not been set up (for example, a fax forwarding or paging  
number has not been registered). You can register your fax  
forwarding number by entering 4. (See Changing the Fax  
Forwarding number on page 34.) Once you have registered the  
number, fax forwarding will work.  
4 Fax Forwarding number  
6 Fax Storage  
96  
Retrieve a fax  
2 Retrieve all faxes  
Enter the number of a remote fax machine to receive stored fax  
3 Erase faxes from the memory  
If you hear one long beep, fax messages have been erased  
from the memory.  
97  
98  
Check the receiving status  
1 Fax  
You can check whether your machine has received any faxes.  
If yes, you will hear one long beep. If no, you will hear three  
short beeps.  
Change the Receive Mode  
1 External TAD  
2 Fax/Tel  
If you hear one long beep, your change has been accepted.  
3 Fax Only  
90  
Exit  
Press 9 0 to exit remote retrieval. Wait for the long beep, then  
replace the handset.  
35  
   
Chapter 4  
Duplex (2-sided) printing for  
Fax mode  
Additional receiving  
operations  
4
4
Your machine can automatically print  
received faxes onto both sides of the paper  
when Duplex is set to On.  
Printing a reduced incoming  
fax  
4
You can use Letter, Legal or Folio  
(8.5 in. × 13 in.) size paper for this function  
[16 to 28 lb (60 to 105 g/m )]  
If you choose On, the machine automatically  
reduces each page of an incoming fax to fit on  
one page of A4, Letter, Legal or Folio size  
paper.  
2
a Press MENU.  
The machine calculates the reduction ratio by  
using the page size of the fax and your Paper  
Size setting (MENU, General Setup,  
Tray Setting, Tray Use:Fax). See  
Paper Size and Type in Chapter 2 of the  
Basic User's Guide.  
b Press a or b to display Fax.  
Press Fax.  
c Press a or b to display  
Setup Receive.  
Press Setup Receive.  
a Press MENU.  
d Press a or b to display Duplex.  
Press Duplex.  
b Press a or b to display Fax.  
Press Fax.  
e Press On(or Off).  
f Press Stop/Exit.  
c Press a or b to display  
Setup Receive.  
Press Setup Receive.  
Note  
• When Duplex is turned on incoming faxes  
will automatically be reduced to fit the size  
of paper in the paper tray.  
d Press a or b to display  
Auto Reduction.  
Press Auto Reduction.  
• When Duplexis set to On, the LCD  
e Press On(or Off).  
f Press Stop/Exit.  
2
displays  
(Duplex icon).  
1
36  
     
Receiving a fax  
Setting the Fax Receive  
Stamp (black & white only)  
Receiving a fax at the end of a  
conversation  
4
4
You can set the machine to print the received  
date and time in the top center of each  
received fax page.  
At the end of a conversation you can ask the  
other party to send you a fax before you both  
hang up.  
a Press MENU.  
a Ask the other party to place the  
document in their machine and to press  
the Start or Send key.  
b Press a or b to display Fax.  
Press Fax.  
b When you hear the CNG tones (slowly  
repeating beeps), press Black Start or  
Color Start.  
4
c Press a or b to display  
Setup Receive.  
Press Setup Receive.  
c Press Receiveto receive a fax.  
d Replace the external handset.  
d Press a or b to display Fax Rx Stamp.  
Press Fax Rx Stamp.  
e Press Onor Off.  
f Press Stop/Exit.  
Note  
• The received time and date will not appear  
when using Internet Fax.  
• Make sure you have set the current date  
and time in the machine. (See the  
Quick Setup Guide.)  
37  
   
Chapter 4  
Setting the Print Density  
4
Printing a fax from the  
memory  
4
You can adjust the Print Density setting to  
make your printed pages darker or lighter.  
If you are using the Fax Storage feature  
(MENU, Fax, Setup Receive,  
Forward/Page/Store), you can still print a  
fax from the memory when you are at your  
machine. (See Fax Storage on page 30.)  
a Press MENU.  
b Press a or b to display Fax.  
Press Fax.  
a Press MENU.  
c Press a or b to display  
Setup Receive.  
b Press a or b to display Fax.  
Press Fax.  
Press Setup Receive.  
d Press a or b to display  
Print Density.  
c Press a or b to display Print Fax.  
Press Print Fax.  
Press Print Density.  
d Press Black Start.  
e Press Stop/Exit.  
e Press c to make the print darker.  
Or, press d to make the print lighter.  
f Press Stop/Exit.  
38  
   
Receiving a fax  
e Do one of the following:  
Polling overview  
4
Press Manualand enter a number  
by pressing the buttons on the  
Touchscreen.  
Polling lets you set up your machine so other  
people can receive faxes from you, but they  
pay for the call. It also lets you call somebody  
else’s fax machine and receive a fax from it,  
so you pay for the call. The polling feature  
needs to be set up on both machines for this  
Press OK.  
Press Address Book. Press  
to choose Alphabetical Order or  
Numerical Order. Press a or b to  
select a number.  
to work. Not all fax machines support polling.  
Press OK.  
Polling receive  
4
4
Note  
Polling receive lets you call another fax  
machine to receive a fax.  
One Touch Dial numbers begin with l.  
Speed Dial numbers begin with #.  
a Press  
(FAX).  
f After you have entered all the fax  
numbers by repeating step e, press OK.  
b Press d or c to display Polling RX.  
Press Polling RX.  
g Press Black Start.  
c Press On.  
The machine polls each number or  
Group number in turn for a document.  
d Enter the fax number you are polling  
using One Touch, Speed Dial, or the dial  
pad. Press Black Start or Color Start.  
Press Stop/Exit while the machine is dialing  
to cancel the polling process.  
To cancel all sequential polling receive jobs,  
Sequential polling  
4
Sequential polling lets you request  
documents from several fax machines in one  
operation. Afterwards, a Sequential Polling  
Report will be printed.  
Canceling a Sequential Polling Job  
a PressStop/Exit.  
4
a Press  
(FAX).  
b Do one of the following:  
b Press d or c to display Polling RX.  
Press Polling RX.  
To cancel the entire sequential  
polling job, press  
Entire Seq. Poll. Go to step c.  
c Press On.  
To cancel the current job, press the  
button that displays the number  
being dialed. Go to step d.  
d Press d or c to display Broadcasting.  
Press Broadcasting.  
To exit without canceling, press  
Stop/Exit.  
39  
       
Chapter 4  
c When the LCD asks if you want to  
cancel the entire sequential polling job,  
do one of the following:  
Press Yesto confirm.  
To exit without canceling, press No  
or Stop/Exit.  
d Do one of the following:  
To cancel the current job, press Yes.  
To exit without canceling, press No  
or Stop/Exit.  
40  
   
Dialing and storing numbers  
5
5
Special line considerations  
5
Telephone line  
services  
5
Roll over telephone lines  
5
A roll over telephone system is a group of two  
or more separate telephone lines that pass  
incoming calls to each other if they are busy.  
The calls are usually passed down or “rolled  
over” to the next available telephone line in a  
preset order.  
Tone or Pulse (Canada only)  
5
If you have a Pulse dialing service, but need  
to send Tone signals (for example, for  
telephone banking), follow the instructions  
below. If you have Touch Tone service, you  
will not need this feature to send tone signals.  
Your machine can work in a roll over system  
as long as it is the last number in the  
sequence, so the call cannot roll away. Do not  
put the machine on any of the other numbers;  
when the other lines are busy and a second  
fax call is received, the fax call would be  
transferred to a line that does not have a fax  
machine. Your machine will work best on a  
dedicated line.  
5
a Pick up the handset of the external  
telephone or press Hook.  
b Press # on the machine’s control panel.  
Any digits dialed after this will send tone  
signals.  
When you hang up, the machine will  
return to the Pulse dialing service.  
Two-line telephone system  
5
For Fax/Tel mode only  
5
A two-line telephone system is nothing more  
than two separate telephone numbers on the  
same wall outlet. The two telephone numbers  
can be on separate jacks (RJ11) or combined  
into one jack (RJ14). Your machine must be  
plugged into an RJ11 jack. RJ11 and RJ14  
jacks may be equal in size and appearance  
and both may contain four wires (black, red,  
green, yellow). To test the type of jack, plug in  
a two-line telephone and see if it can access  
both lines. If it can, you must separate the line  
for your machine.  
When the machine is in Fax/Tel mode, it will  
use the F/T Ring Time  
(pseudo/double-ringing) to alert you to pick  
up a voice call.  
Lift the external telephone’s handset, and  
then press Hook to answer.  
If you are at an extension telephone, you will  
need to lift the handset during the F/T Ring  
Time and then press #51 between the  
pseudo/double rings. If no one is on the line,  
or if someone wants to send you a fax, send  
the call back to the machine by pressing l51.  
Converting telephone wall outlets  
5
There are three ways to convert to an RJ11  
jack. The first two ways may require  
assistance from the telephone company. You  
can change the wall outlets from one RJ14  
jack to two RJ11 jacks. Or, you can have an  
RJ11 wall outlet installed and slave or jump  
one of the telephone numbers to it.  
41  
             
Chapter 5  
The third way is the easiest: Buy a triplex  
adapter. You can plug a triplex adapter into  
an RJ14 outlet. It separates the wires into two  
separate RJ11 jacks (Line 1, Line 2) and a  
third RJ14 jack (Lines 1 and 2). If your  
d Plug one end of the second telephone  
line cord for your TAD into the L2 jack of  
the two-line TAD. Plug the other end into  
the EXT. jack on the left side of the  
machine.  
machine is on Line 1, plug the machine into  
L1 of the triplex adapter. If your machine is on  
Line 2, plug it into L2 of the triplex adapter.  
1
2
RJ14  
3
4
1
2
3
4
Triplex Adapter  
Two Line Telephone  
External Two Line TAD  
Machine  
RJ11  
RJ14  
Installing machine, external two-line  
TAD and two-line telephone  
5
You can keep two-line telephones on other  
wall outlets as always. There are two ways to  
add a two-line telephone to the machine’s  
wall outlet. You can plug the telephone line  
cord from the two-line telephone into the  
L1+L2 jack of the triplex adapter. Or, you can  
plug the two-line telephone into the TEL jack  
of the two-line TAD.  
When you are installing an external two-line  
telephone answering device (TAD) and a  
two-line telephone, your machine must be  
isolated on one line at both the wall jack and  
at the TAD. The most common connection is  
to put the machine on Line 2, which is  
explained in the following steps. The back of  
the two-line TAD must have two telephone  
jacks: one labeled L1 or L1/L2, and the other  
labeled L2. You will need at least three  
telephone line cords, the one that came with  
your machine and two for your external  
two-line TAD. You will need a fourth line cord  
if you add a two-line telephone.  
a Put the two-line TAD and the two-line  
telephone next to your machine.  
b Plug one end of the telephone line cord  
for your machine into the L2 jack of the  
triplex adapter. Plug the other end into  
the LINE jack on the back of the  
machine.  
c Plug one end of the first telephone line  
cord for your TAD into the L1 jack of the  
triplex adapter. Plug the other end into  
the L1 or L1/L2 jack of the two-line TAD.  
42  
 
Dialing and storing numbers  
Additional dialing  
operations  
5
Dialing access codes and  
credit card numbers  
5
Sometimes you may want to choose from  
several long distance carriers when you send  
a fax. Rates may vary depending on the time  
and destination. To take advantage of low  
rates, you can store the access codes of long  
distance carriers and credit card numbers as  
One Touch and Speed Dial numbers. You  
can store these long dialing sequences by  
dividing them and setting them up as  
separate One Touch and Speed Dial  
numbers in any combination. You can even  
include manual dialing using the dial pad.  
See Storing numbers in Chapter 7 of the  
Basic User's Guide.  
5
For example, you might have stored ‘555’ on  
Speed Dial #003 and ‘7000’ on Speed Dial  
#002. You can use them both to dial  
‘555-7000’ if you press the following keys:  
Press Address Book, #003.  
Press Address Book, #002and  
Black Start or Color Start.  
Numbers can be added manually by entering  
them on the dial pad:  
Press Address Book, #003, 7001 (on the  
dial pad), and Black Start or Color Start.  
This would dial ‘555–7001’. You can also add  
a pause by pressing Redial/Pause.  
43  
   
Chapter 5  
f Enter the Group number by pressing the  
buttons on the Touchscreen. Use the  
chart for Entering text in Appendix C of  
the Basic User's Guide to help you enter  
numbers.  
Additional ways to  
store numbers  
5
Setting up Groups for  
Broadcasting  
Press OK.  
5
g To select the telecommunication  
medium and the file type, press d or c to  
display  
If you often want to send the same fax  
message to many fax numbers you can set  
up a Group.  
Fax/IFAX,  
E-Mail Color PDF,  
E-Mail Color JPEG,  
E-Mail Color XPS,  
E-Mail Gray PDF,  
E-Mail Gray JPEG,  
E-Mail Gray XPS,  
E-Mail B&W PDFor  
E-Mail B&W TIFF.  
Press the option you want.  
Groups are stored on a One Touch key or a  
Speed Dial number. Each Group uses up a  
One Touch key or a Speed Dial location. You  
can then send the fax message to all the  
numbers stored in a Group just by pressing a  
One Touch key or entering a Speed Dial  
number, and then pressing Black Start.  
Before you can add numbers to a Group, you  
need to store them as One Touch or Speed  
Dial numbers. You can have up to 20 small  
Groups, or you can assign up to 315 numbers  
to one large Group.  
h Add One Touch or Speed Dial numbers  
to the Group by pressing the check box  
to display a red check mark.  
If you want to list the numbers in  
alphabetical order, press  
Press OK.  
.
a Press Address Book.  
b Press More.  
Note  
c Press Setup Groups.  
• One Touch Dial numbers begin with l.  
Speed Dial numbers begin with #.  
d Press Set Speed Dialor  
Set One Touch Dialwhich you  
want to store the new Group to.  
• If the stored telecommunication medium  
of a One Touch Dial number or a Speed  
Dial number is not compatible with the  
telecommunication medium selected in  
step g, the One Touch Dial number or  
Speed Dial number will be dimmed on the  
LCD.  
Note  
The machine automatically allocates an  
available Speed Dial number or One  
Touch Dial location to the new Group.  
e Enter the Group name (up to 15  
characters) by pressing the buttons on  
the Touchscreen. Use the chart for  
Entering text in Appendix C of the  
Basic User's Guide to help you enter  
letters.  
Press OK.  
44  
     
Dialing and storing numbers  
i To choose the fax/scan resolution for  
the Group number, go to the appropriate  
next step as shown in the following  
table.  
n Select the PDF type from PDF, PDF/A,  
Secure PDFor Signed PDFthat will  
be used to send E-mail.  
Note  
If you choose Secure PDF, the machine  
will ask you to enter a four-digit password  
using numbers 0-9 before it starts  
scanning.  
Option selected in step g  
Fax/IFAX  
Go to step  
E-Mail Color PDF  
E-Mail Color JPEG  
E-Mail Color XPS  
E-Mail Gray PDF  
E-Mail Gray JPEG  
E-Mail Gray XPS  
E-Mail B&W PDF  
E-Mail B&W TIFF  
o Press OKto confirm.  
p Press Stop/Exit.  
5
j Select the resolution from Standard,  
Fine, S.Fine or Photoand go to  
step o.  
1
S.Fineis available if the Group is constituted  
by only fax numbers.  
k Select the resolution from 100 dpi,  
200 dpi, 300 dpior 600 dpi.  
If you chose E-Mail Color PDF,  
go to step n.  
If you chose E-Mail Color JPEG  
or E-Mail Color XPS, go to  
step o.  
l Select the resolution from 100 dpi,  
200 dpior 300 dpi.  
If you chose E-Mail Gray PDF, go  
to step n.  
If you chose E-Mail Gray JPEGor  
E-Mail Gray XPS, go to step o.  
m Select the resolution from 200 dpior  
200 x 100 dpi.  
If you chose E-Mail B&W PDF, go  
to step n.  
If you chose E-Mail B&W TIFF, go  
to step o.  
45  
             
Chapter 5  
Options for Setting Up Groups  
5
The following chart shows the selections for setting up Group numbers.  
When you store numbers, the LCD instructs you to choose from the options shown in the following  
steps.  
Step 1  
Step 2  
Step 3  
Step 4  
Step 5  
Step 6  
Step 7  
Enter  
Group  
Location Name  
Enter  
Group  
Enter  
Name  
Select  
Registration  
Type  
Add Stored  
One Touch  
and Speed  
Select Resolution  
Select File  
Type  
Dial Numbers  
to the Group  
One  
Touch  
or  
(Name)  
Press OK  
(1 to 40) Fax/IFAX  
Fax Number or Standard, Fine,  
-
E-mail  
S.Fine , Photo  
Address  
Speed  
Dial  
E-Mail  
Color PDF  
E-mail  
Address  
100 dpi, 200 dpi, PDF, PDF/A,  
300 dpi, 600 dpi Secure PDF,  
Signed PDF  
E-Mail  
Color JPEG  
100 dpi, 200 dpi,  
300 dpi, 600 dpi  
-
E-Mail  
Color XPS  
100 dpi, 200 dpi,  
300 dpi, 600 dpi  
-
E-Mail  
100 dpi, 200 dpi, PDF, PDF/A,  
Gray PDF  
300 dpi  
Secure PDF,  
Signed PDF  
E-Mail  
100 dpi, 200 dpi,  
-
Gray JPEG  
300 dpi  
E-Mail  
100 dpi, 200 dpi,  
-
Gray XPS  
300 dpi  
E-Mail  
B&W PDF  
200 dpi,  
200 x 100 dpi  
PDF, PDF/A,  
Secure PDF,  
Signed PDF  
E-Mail  
200 dpi,  
-
B&W TIFF  
200 x 100 dpi  
1
S.Fine does not appear if you add an E-mail address in step 5.  
Note  
• If you choose Signed PDF, you must install a certificate to your machine using Web Based  
Management. Choose Configure Signed PDF Settings from Administrator Settings in  
Web Based Management. For how to install a certificate, see the Network User's Guide.  
• PDF/A is a PDF file format intended for long-term archiving. This format contains all the  
necessary information to be able to reproduce the document after long-term storage.  
• A Signed PDF helps prevent data tampering and the impersonation of an author by including  
a digital certificate within the document.  
46  
   
Dialing and storing numbers  
Changing Group numbers  
5
Note  
• How to change the stored name or  
number:  
You can change a Group number that has  
already been stored. If the Group has a fax  
forwarding number, it will be dimmed on the  
LCD. You cannot select the number to make  
changes.  
If you want to change a character, press  
d or c to position the cursor under the  
character you want to change, and then  
press  
. Re-enter the character.  
• How to display all options:  
Changing a Group name  
a Press Address Book.  
b Press More.  
If the LCD displays d and c buttons, press  
d or c to display all options.  
g Do one of the following:  
5
c Press Change.  
To finish changing, press OK.  
To change more details, go to  
step f.  
d Press a or b to display the Group you  
want to change.  
Press the Group.  
h Press Stop/Exit  
e Press Name:  
Number/Address:  
Resolution:or  
PDF Type:.  
Adding and deleting numbers in a Group  
a Press Address Book.  
b Press More.  
f Do one of the following:  
If you chose Name:, enter the name  
(up to 15 characters) by pressing the  
buttons on the Touchscreen.  
c Press Change.  
d Press a or b to display the Group you  
want to change.  
Press OK.  
Press the Group.  
If you chose Number/Address:,  
enter the new number (up to 20  
digits) or E-mail address (up to 60  
digits) by pressing the buttons on the  
Touchscreen.  
e Press Add/Delete.  
f Press a or b to display the number you  
want to add or delete.  
Press OK.  
Press OK.  
If you chose Resolution:, press  
one of the available resolution  
options displayed on the LCD.  
g Press the check box of the number you  
want to add to check it.  
Press the check box of the number you  
want to delete to uncheck it.  
Press OKto confirm.  
If you chose PDF Type:, press one  
of the available file type options  
displayed on the LCD.  
h Press OK.  
The LCD will display your new setting.  
i Press Stop/Exit  
47  
   
Chapter 5  
Deleting Group numbers  
5
You can delete a Group number that has  
already been stored. If a Group has a  
scheduled job or fax forwarding number, it will  
be dimmed on the LCD. You cannot select  
the number to delete it.  
a Press Address Book.  
b Press More.  
c Press Delete.  
d Press a or b to display the Group you  
want to delete.  
Press the check box of the Group you  
want to delete to check it.  
Press OK.  
e Do one of the following:  
To Delete the Group, press Yes.  
To exit without deleting the Group,  
press No.  
f Press Stop/Exit.  
48  
 
Printing reports  
6
6
e Press d or c to choose an interval  
Fax reports  
6
6, 12, 24 hours, 2 or 7 days  
Some fax reports (transmission verification  
and fax journal) can be printed automatically  
and manually.  
The machine will print the report at  
the chosen time and then erase all  
jobs from its memory.  
If the machine's memory becomes  
full with 200 jobs before the time you  
chose has passed, the machine will  
print the Journal early and then erase  
all jobs from the memory. If you want  
an extra report before it is due to  
print, you can print it without erasing  
the jobs from the memory.  
Transmission verification  
report  
6
You can use the Transmission Verification  
Report as proof that you sent a fax. (For  
details about how to set up the type of report  
you want, see Transmission Verification  
Report in Chapter 4 of the Basic User's  
Guide.)  
6
Every 50 Faxes  
The machine will print the Journal  
when the machine has stored 50  
jobs.  
Fax Journal  
6
You can set the machine to print a fax journal  
(activity report) at specific intervals (every  
50 faxes, 6, 12 or 24 hours, 2 or 7 days). The  
default setting is Every 50 Faxes, this  
means that your machine will print the journal  
when the machine has stored 50 jobs.  
f Do one of the following:  
If you chose Every 50 Faxes  
Go to step g.  
If you chose Every 6, 12, 24 hours or  
2 Days  
If you set the interval to Off, you can still print  
the report by following the steps on the next  
page.  
Enter the time to start printing in  
24-hour format. (For example: enter  
19:45 for 7:45 PM.)  
Press OK.  
a Press MENU.  
If you chose Every 7 Days  
b Press a or b to display Fax.  
Press Fax.  
Enter the time to start printing in  
24-hour format. (For example: enter  
19:45 for 7:45 PM.)  
c Press a or b to display  
Report Settings.  
Press OK.  
Press Report Settings.  
Press d or c to choose the day of the  
d Press Journal Period.  
week.  
g Press Stop/Exit.  
49  
           
Chapter 6  
How to print a report  
6
Reports  
6
The following reports are available:  
a Press MENU.  
1 Transmission  
b Press a or b to display  
Print Reports.  
Displays the Transmission Verification  
Report for your last outgoing 200 faxes  
and prints the last report.  
Press Print Reports.  
c Press a or b to display the report you  
want to print.  
2 Help List  
Prints a list of commonly used functions to  
help you program your machine.  
Press the report you want to print.  
d (Tel Index List only) Press  
Numerical Orderor  
3 Tel Index List  
Prints a list of names and numbers stored  
in the One Touch and Speed Dial memory  
in numerical or alphabetical order.  
Alphabetical Order.  
If you chose Transmission, press  
Print Report.  
4 Fax Journal  
If you chose Tel Index List,  
press Numerical Orderor  
Alphabetical Order.  
Prints a list of information about your last  
200 incoming and outgoing faxes.  
(TX: transmit.) (RX: receive.)  
If you chose other than  
Transmissionor  
5 User Settings  
Tel Index List, go to e.  
Print a list of your current settings.  
6 Network Config  
e Press Black Start or Color Start.  
f Press Stop/Exit.  
Lists your network settings.  
7 Drum Dot Print  
Prints the drum dot check sheet for  
troubleshooting of a dotted print problem.  
8 WLAN Report  
Prints the result of wireless LAN  
connectivity diagnosis.  
50  
         
Making copies  
7
7
Improving copy quality  
7
Copy settings  
7
You can choose from a range of quality  
settings. The default setting is Auto.  
You can change the copy settings temporarily  
for the next copy.  
Auto  
These settings are temporary, and the  
machine returns to its default settings one  
minute after copying, unless you have set the  
Mode Timer to 30 seconds or less. (See  
Auto is the recommended mode for  
ordinary printouts. Suitable for documents  
that contain both text and photographs.  
Text  
To change a setting, press  
(COPY)  
Suitable for documents containing only  
text.  
and then press d or c to scroll through the  
copy settings. When the setting you want is  
displayed, press the button.  
Photo  
Suitable for copying photographs.  
Graph  
When you are finished choosing settings,  
press Black Start or Color Start.  
7
Suitable for copying receipts.  
Stop copying  
7
a Press  
(COPY).  
To stop copying, press Stop/Exit.  
b Load your document.  
c Enter the number of copies you want.  
d Press d or c to display Quality.  
Press Quality.  
e Press Auto, Text, Photoor Graph.  
f If you do not want to change additional  
settings, press Black Start or  
Color Start.  
51  
       
Chapter 7  
g If you do not want to change additional  
settings, press Black Start or  
Color Start.  
Enlarging or reducing the  
image copied  
7
To enlarge or reduce the next copy follow the  
instructions below:  
Note  
Page Layout Options 2 in 1 (P), 2 in 1 (L),  
2 in 1 (ID), 4 in 1 (P) and 4 in 1 (L) are not  
available with Enlarge/Reduce.  
a Press  
(COPY).  
b Load your document.  
c Enter the number of copies you want.  
d Press d or c to display  
Enlarge/Reduce.  
Press Enlarge/Reduce.  
e Press 100%, Enlarge, Reduceor  
Custom(25-400%).  
f Do one of the following:  
If you chose Enlargeor Reduce,  
press the enlargement or reduction  
ratio button you want.  
If you chose Custom(25-400%),  
enter an enlargement or reduction  
ratio from 25% to 400%.  
Press OK.  
If you chose 100%, go to step g.  
100%*  
104% EXEiLTR  
141% A5iA4  
200%  
50%  
70% A4iA5  
78% LGLiLTR  
83% LGLiA4  
85% LTRiEXE  
91% Full Page  
94% A4iLTR  
97% LTRiA4  
Custom(25-400%)  
52  
   
Making copies  
2sidei1side Long Edge Flip  
Duplex (2-sided) Copying  
7
Portrait  
If you want to use the automatic duplex copy  
feature, load your document in the ADF.  
1
If you get an Out of Memory message while  
you are making duplex copies, try installing  
extra memory. (See Installing extra memory  
1
2
Landscape  
You must choose a 2-sided copy layout from  
the following options before you can start  
duplex copying. The layout of your document  
determines which 2-sided copy layout you  
should choose.  
1
1
2
1sidei2side Short Edge Flip  
2sidei2side  
Portrait  
Portrait  
1
1
1
7
1
2
Landscape  
Landscape  
1
1
1
1
2
1sidei2side Long Edge Flip  
2sidei1side Short Edge Flip  
Portrait  
Portrait  
1
1
1
2
1
Landscape  
2
Landscape  
1
1
1
2
1
2
a Press  
b Load your document.  
c Enter the number of copies you want.  
(COPY).  
53  
 
Chapter 7  
d Press d or c to display Duplex Copy.  
Press Duplex Copy.  
Adjusting Brightness and  
Contrast  
7
e Press  
2sidei2side,  
Brightness  
7
1sidei2side LongEdgeFlip,  
2sidei1side LongEdgeFlip,  
1sidei2side ShortEdgeFlip,  
2sidei1side ShortEdgeFlip,  
Off.  
Adjust the copy brightness to make copies  
darker or lighter.  
a Press  
(COPY).  
b Load your document.  
f If you do not want to change additional  
settings, press Black Start or  
Color Start.  
c Enter the number of copies you want.  
d Press d or c to display Brightness.  
Press Brightness.  
Tray selection  
7
e Press d to make a darker copy or press  
c to make a lighter copy.  
Press OK.  
You can change the Tray Use only for the  
next copy.  
a Press  
(COPY).  
f If you do not want to change additional  
settings, press Black Start or  
Color Start.  
b Load your document.  
c Enter the number of copies you want.  
Contrast  
7
d Press d or c to display Tray Use.  
Press Tray Use.  
Adjust the contrast to help an image look  
sharper and more vivid.  
e Press MP>T1, M>T1>T2 , T1>MP,  
T1>T2>M , Tray#1 Only,  
a Press  
(COPY).  
Tray#2 Only or MP Only.  
b Load your document.  
1
T2and Tray#2 Onlyappears only if the  
optional lower tray is installed.  
c Enter the number of copies you want.  
f If you do not want to change additional  
settings, press Black Start or  
Color Start.  
d Press d or c to display Contrast.  
Press Contrast.  
e Press d to decrease the contrast or  
press c to increase the contrast.  
Press OK.  
Note  
To change the default setting for Tray  
Use, see Tray Use in copy mode in  
Chapter 2 of the Basic User's Guide.  
f If you do not want to change additional  
settings, press Black Start or  
Color Start.  
54  
         
Making copies  
Sorting copies using the ADF  
7
Making N in 1 copies  
(page layout)  
7
You can sort multiple copies. Pages will be  
stacked in the order 1 2 3, 1 2 3, 1 2 3, and so  
on.  
You can reduce the amount of paper used  
when copying by using the N in 1 copy  
feature. This allows you to copy two or four  
pages onto one page. If you want to copy  
both sides of an ID card onto one page, see  
a Press  
(COPY).  
b Load your document in the ADF.  
c Enter the number of copies you want.  
IMPORTANT  
d Press d or c to display Stack/Sort.  
Press Stack/Sort.  
• Please make sure the paper size is set to  
Letter, A4, Legalor Folio.  
e Press Sort.  
• You cannot use the Enlarge/Reduce  
setting with the N in 1 feature.  
f If you do not want to change additional  
settings, press Black Start or  
Color Start.  
• (P) means Portrait and (L) means  
Landscape.  
7
Note  
a Press  
(COPY).  
Stack/Sortis active only when the  
document is in the ADF.  
b Load your document.  
c Enter the number of copies you want.  
d Press d or c to display Page Layout.  
Press Page Layout.  
e Press d or c to display Off (1 in 1),  
2 in 1 (P), 2 in 1 (L),  
2 in 1 (ID) , 4 in 1 (P)or  
4 in 1 (L).  
Press the button you want.  
1
For details about 2 in 1 (ID), see 2 in 1 ID  
f If you do not want to change additional  
settings, press Black Start or  
Color Start to scan the page.  
If you placed the document in the ADF,  
the machine scans the pages and starts  
printing.  
If you are using the scanner glass, go  
to step g.  
g After the machine scans the page, press  
Yesto scan the next page.  
55  
         
Chapter 7  
h Place the next page on the scanner  
glass.  
If you are copying from the scanner  
glass:  
7
Press Black Start or Color Start.  
Repeat steps g and h for each page of  
the layout.  
Insert your document face down in the  
direction shown below:  
2 in 1 (P)  
i After all the pages have been scanned,  
press Noin step g to finish.  
If you are copying from the ADF:  
7
2 in 1 (L)  
Insert your document face up in the direction  
shown below:  
2 in 1 (P)  
4 in 1 (P)  
4 in 1 (L)  
2 in 1 (L)  
4 in 1 (P)  
4 in 1 (L)  
56  
     
Making copies  
h Press Black Start or Color Start. The  
machine scans the other side of the card  
and prints the page.  
2 in 1 ID Copy  
7
You can copy both sides of your identification  
card onto one page, keeping the original card  
size.  
Note  
When 2 in 1 ID Copy is chosen, the  
machine sets the quality to Photoand the  
contrast to +2.  
Note  
You can copy an identification card to the  
extent permitted under applicable laws.  
See Legal limitations for copying in the  
Safety and Legal Booklet.  
a Press  
(COPY).  
b Place your identification card face down  
on the left side of the scanner glass.  
7
Even if a document is placed on the  
ADF, the machine scans the data  
from the scanner glass.  
c Enter the number of copies you want.  
d Press d or c to display Page Layout.  
Press Page Layout.  
e Press d or c to display 2 in 1 (ID).  
Press 2 in 1 (ID).  
f Press Black Start or Color Start.  
After the machine scans the first side of  
the card, the LCD will display Turn  
over the ID card Then Press  
Start.  
g Turn over your identification card and  
place it on the left side of the scanner  
glass.  
57  
   
Chapter 7  
Adjusting Color (Saturation)  
7
Setting your changes as the  
new default  
7
You can change the default setting for color  
saturation.  
You can save the copy settings for Quality,  
Brightness, Contrastand  
Color Adjustyou use most often by  
setting them as the default. These settings  
will stay until you change them again.  
a Press  
(COPY).  
b Load your document.  
c Enter the number of copies you want.  
a Press  
(COPY).  
d Press d or c to display Color Adjust.  
Press Color Adjust.  
b Press d or c to choose the setting you  
want to change, and then press the new  
option.  
e Press Red, Greenor Blue.  
Repeat this step for each setting you  
want to change.  
f Press d to decrease or c to increase the  
color saturation.  
c After changing the last setting, press  
d or c to display Set New Default.  
Press Set New Default.  
Press OK.  
g Repeat steps e and f if you want to  
adjust the next color. Press  
.
d Press Yes.  
h If you do not want to change additional  
settings, press Black Start or  
Color Start.  
e Press Stop/Exit.  
Restoring all copy settings to  
the factory settings  
7
You can restore all the copy settings you  
have changed to the factory settings. These  
settings will stay until you change them again.  
a Press  
(COPY).  
b After changing the last setting, press  
d or c to display Factory Reset.  
Press Factory Reset.  
c Press Yes.  
d Press Stop/Exit.  
58  
         
Making copies  
Rename your favorite setting  
7
Setting your favorites  
7
After you stored your favorite setting, you can  
rename it.  
You can store the copy settings that you use  
most often by setting them as a favorite. You  
can set up to three favorites.  
a Press  
(COPY).  
a Press  
(COPY).  
b Press d or c to display  
Favorite Settings.  
b Choose the copy option and settings  
Press Favorite Settings.  
you want to store.  
c Press Rename.  
c Press d or c to display  
Favorite Settings.  
d Press the favorite setting you want to  
Press Favorite Settings.  
rename.  
d Press Store.  
e Enter the new name (up to 12  
characters).  
e Press the location where you want to  
store your setting for Favorite:1,  
Favorite:2or Favorite:3.  
f Press OK.  
7
f Do one of the following:  
If you want to rename your setting,  
press  
to delete characters. Then  
enter the new name (up to 12  
characters). Press OK.  
If you do not want to rename your  
setting, press OK.  
Retrieving your favorite setting  
7
When you are ready to use one of your  
favorite set of settings, you can recall it.  
a Press  
(COPY).  
b Press Favorite.  
c Press the favorite setting you want to  
retrieve.  
d Press Black Start or Color Start.  
59  
 
Routine maintenance  
A
A
Cleaning the outside of the  
machine  
Cleaning and checking  
the machine  
A
A
a Turn off the machine’s power switch.  
Unplug the telephone line cord first,  
disconnect all cables, and then unplug  
the power cord from the AC power  
outlet.  
Clean the outside and inside of the machine  
regularly with a dry, lint-free cloth. When you  
replace the toner cartridge or the drum unit,  
make sure that you clean the inside of the  
machine. If printed pages are stained with  
toner, clean the inside of the machine with a  
dry, lint-free cloth.  
b Pull the paper tray completely out of the  
machine.  
WARNING  
DO NOT use cleaning materials that  
contain ammonia, alcohol, any type of  
spray, or any type of flammable substance  
to clean the outside or inside of the  
machine. Doing this may cause a fire or  
electrical shock.  
See To use the product safely in the  
Safety and Legal Booklet for how to clean  
the machine.  
Be careful not to inhale toner.  
IMPORTANT  
Use neutral detergents. Cleaning with  
volatile liquids such as thinner or benzine  
will damage the surface of the machine.  
60  
     
Routine maintenance  
c Wipe the outside of the machine with a  
Cleaning the scanner  
A
dry, lint-free soft cloth to remove dust.  
a Turn off the machine’s power switch.  
Unplug the telephone line cord first,  
disconnect all cables, and then unplug  
the power cord from the AC power  
outlet.  
b Unfold the ADF document support (1)  
and then open the ADF cover (2).  
Clean the white bar (3) and the scanner  
glass strip (4) underneath it with a soft  
lint-free cloth moistened with water.  
Close the ADF cover (2) and fold the  
ADF document support (1).  
2
3
1
4
d Remove any paper that is in the paper  
tray.  
A
e Wipe the inside and the outside of the  
paper tray with a dry, lint-free soft cloth  
to remove dust.  
c Lift the document cover (1).  
Clean the white plastic surface (2) and  
scanner glass (3) underneath it with a  
soft lint-free cloth moistened with water.  
1
2
f Re-load the paper and put the paper tray  
firmly back in the machine.  
3
g Plug the machine’s power cord back into  
the AC power outlet first, connect all  
cables, and then plug in the telephone  
line cord. Turn on the machine’s power  
switch.  
61  
 
d In the ADF unit, clean the white bar (1)  
and the glass strip (2) underneath it with  
a soft lint-free cloth moistened with  
water.  
Cleaning the laser scanner  
windows  
A
a Turn off the machine’s power switch.  
Unplug the telephone line cord first,  
disconnect all cables, and then unplug  
the power cord from the AC power  
outlet.  
1
2
b Press the front cover release button and  
then open the front cover.  
Note  
In addition to cleaning the scanner glass  
and glass strip with a soft lint-free cloth  
moistened with water, run your finger tip  
over the glass to see if you can feel  
anything on it. If you feel dirt or debris,  
clean the glass again concentrating on  
that area. You may need to repeat the  
cleaning process three or four times. To  
test, make a copy after each cleaning.  
e Plug the machine’s power cord back into  
the AC power outlet first, connect all  
cables, and then plug in the telephone  
line cord. Turn on the machine’s power  
switch.  
62  
 
Routine maintenance  
c Hold the green handle of the drum unit.  
d Turn the green lock lever (1) at the left of  
the machine counterclockwise to the  
release position. Holding the green  
handles of the drum unit, lift the front of  
the drum unit and remove it from the  
machine.  
Pull the drum unit out until it stops.  
1
A
63  
e Wipe the four scanner windows (1) with  
IMPORTANT  
a dry, lint-free cloth.  
• We recommend that you place the drum  
unit and/or the toner cartridge on a clean,  
flat surface with a sheet of disposable  
paper or cloth underneath it in case you  
accidentally spill or scatter toner.  
• To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
1
f Make sure the green lock lever (1) is in  
the release position as shown in the  
illustration.  
• Hold the green handles of the drum unit  
when you carry it. DO NOT hold the sides  
of the drum unit.  
1
64  
Routine maintenance  
g Match the guide ends (2) of the drum  
unit to the c marks (1) on both sides of  
the machine, then gently slide the drum  
unit into the machine until it stops at the  
green lock lever.  
i Push the drum unit in until it stops.  
1
2
A
h Turn the green lock lever (1) clockwise  
to the lock position.  
j Close the front cover of the machine.  
k Plug the machine’s power cord back into  
the AC power outlet first, connect all  
cables, and then plug in the telephone  
line cord. Turn on the machine’s power  
switch.  
1
65  
b Hold the green handle of the drum unit.  
Cleaning the corona wires  
A
Pull the drum unit out until it stops.  
If you have print quality problems, clean the  
four corona wires as follows:  
a Press the front cover release button and  
then open the front cover.  
66  
 
Routine maintenance  
c Hold the handle of the toner cartridge  
and slightly push it toward the machine  
to unlock it. Then pull it out of the drum  
unit. Repeat this for all the toner  
cartridges.  
d Push to release the latches of the  
corona wire cover (1), and then open the  
cover.  
1
A
67  
 
e Clean the corona wires inside the drum  
unit by gently sliding the green tabs from  
left to right and right to left several times.  
Note  
• Be sure to return the tab to the home  
position (a) (1). If you do not, printed  
pages may have a vertical stripe.  
• We recommend that you clean the corona  
wire for each color. If you want to clean  
only the corona wire of the color that  
caused the print quality problem, see the  
illustration below to identify the position of  
each of the corona wires.  
1
C
c
M
m
Y
y
K
k
C: Corona wire for Cyan  
M: Corona wire for Magenta  
Y: Corona wire for Yellow  
K: Corona wire for Black  
c: Cyan toner position label  
m: Magenta toner position label  
y: Yellow toner position label  
k: Black toner position label  
The corona wires for black, yellow and  
magenta are located under the next toner  
cartridge. For example, when you clean  
the corona wire for black, you need to  
remove the yellow toner cartridge to  
access the corona wire for black.  
68  
Routine maintenance  
f Close the corona wire cover.  
h Hold the handle of the toner cartridge  
and slide the toner cartridge into the  
drum unit, then slightly pull it toward you  
until you hear it click into place. Make  
sure that you match the toner cartridge  
color to the same color label on the drum  
unit. Repeat this for all the toner  
cartridges.  
A
C
M
Y
g Repeat steps d to f to clean each of  
three remaining corona wires.  
K
C - Cyan  
M - Magenta  
K - Black  
Y - Yellow  
69  
 
i Push the drum unit in until it stops.  
Cleaning the drum unit  
A
If your printout has colored dots or other  
repeating marks at 3.7 in. (94 mm) intervals,  
the drum may have foreign material, such as  
glue from a label stuck on the drum surface.  
Follow the steps below to solve the problem.  
a Make sure that the machine is in the  
Ready mode.  
b Press MENU.  
c Press a or b to display  
Print Reports.  
Press Print Reports.  
d Press a or b to display  
Drum Dot Print.  
Press Drum Dot Print.  
e The machine will display  
Press Start. Press Black Start or  
Color Start.  
f Turn off the machine’s power switch.  
Unplug the telephone line cord first,  
disconnect all cables, and then unplug  
the power cord from the AC power  
outlet.  
j Close the front cover of the machine.  
70  
 
Routine maintenance  
g Press the front cover release button and  
h Hold the green handle of the drum unit.  
then open the front cover.  
Pull the drum unit out until it stops.  
A
71  
i Turn the green lock lever (1) at the left of  
the machine counterclockwise to the  
release position. Holding the green  
handles of the drum unit, lift the front of  
the drum unit and remove it from the  
machine.  
IMPORTANT  
• We recommend that you place the drum  
unit on a clean, flat surface with a sheet of  
disposable paper or cloth underneath it in  
case you accidentally spill or scatter toner.  
1
• To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
• Hold the green handles of the drum unit  
when you carry it. DO NOT hold the sides  
of the drum unit.  
72  
Routine maintenance  
j Hold the handle of the toner cartridge  
and slightly push it to unlock it. Then pull  
it out of the drum unit. Repeat this for all  
the toner cartridges.  
• To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
IMPORTANT  
• We recommend that you place the toner  
cartridges on a clean, flat surface with a  
sheet of disposable paper or cloth  
underneath it in case you accidentally spill  
or scatter toner.  
A
• Handle the toner cartridge carefully. If  
toner scatters on your hands or clothes,  
immediately wipe or wash it off with cold  
water.  
• To avoid print quality problems, DO NOT  
touch the shaded parts shown in the  
illustrations.  
73  
k Turn the drum unit over by holding the  
green handles. Make sure that the drum  
unit gears (1) are on the left hand side.  
m Confirm suspected area of the  
appropriate color drum by using the  
numbers beside the drum which relate  
to the column numbers.  
1
l Read following information from the  
drum dot check sheet.  
Dot color:  
The color of printed dots is the color  
of the drum you should clean.  
Dot location:  
The sheet has eight numbered  
columns. The number of the column  
with the printed dots in it is used to  
find the dot position on the drum.  
74  
Routine maintenance  
n Turn the drum unit gear toward you by  
hand while looking at the surface of the  
suspected area.  
o When you have found the mark on the  
drum that matches the drum dot check  
sheet, wipe the surface of the drum  
gently with a cotton swab until the mark  
on the surface comes off.  
IMPORTANT  
• The drum is photosensitive so DO NOT  
touch it with your fingers.  
• DO NOT clean the surface of the  
photosensitive drum with a sharp object.  
A
• DO NOT use a scrubbing or wiping motion  
because this might damage the drum.  
p Turn the drum unit over by holding the  
green handles.  
75  
q Hold the handle of the toner cartridge  
and slide the toner cartridge into the  
drum unit, then slightly pull it toward you  
until you hear it click into place. Make  
sure that you match the toner cartridge  
color to the same color label on the drum  
unit. Repeat this for all the toner  
cartridges.  
r Make sure the green lock lever (1) is in  
the release position as shown in the  
illustration.  
1
C
M
Y
s Match the guide ends (2) of the drum  
unit to the c marks (1) on both sides of  
the machine, then gently slide the drum  
unit into the machine until it stops at the  
green lock lever.  
K
1
2
C - Cyan  
M - Magenta  
K - Black  
Y - Yellow  
76  
Routine maintenance  
t Turn the green lock lever (1) clockwise  
w Plug the machine’s power cord back into  
the AC power outlet first, connect all  
cables, and then plug in the telephone  
line cord. Turn on the machine’s power  
switch.  
to the lock position.  
1
u Push the drum unit in until it stops.  
A
v Close the front cover of the machine.  
77  
c Tightly wring out a lint-free cloth soaked  
in lukewarm water, and then wipe the  
separator pad (1) of the paper tray with  
it to remove dust.  
Cleaning the paper pick-up  
rollers  
A
If you have paper feed problems, clean the  
pick-up rollers as follows:  
1
a Turn off the machine’s power switch.  
Unplug the power cord from the AC  
power outlet.  
b Pull the paper tray completely out of the  
machine.  
d Wipe the two pick-up rollers (1) inside of  
the machine to remove dust.  
1
e Put the paper tray back in the machine.  
f Plug the machine’s power cord back into  
the AC power outlet. Turn on the  
machine’s power switch.  
78  
 
Routine maintenance  
Calibration  
A
Note  
• If an error message is displayed, press  
Black Start or Color Start and try again.  
(For more information, see  
Error and maintenance messages in  
Appendix B of the Basic User's Guide.)  
The output density for each color may vary  
depending on the environment the machine is  
in, such as temperature and humidity.  
Calibration helps you to improve the color  
density.  
®
• If you print using the Windows printer  
a Press MENU.  
driver, the driver will get the calibration  
data automatically if both  
Use Calibration Data and  
Get Device Data Automatically are on.  
(The default settings are on. See  
Advanced tab in the Software User's  
Guide.)  
b Press a or b to display Printer.  
Press Printer.  
c Press a or b to display Calibration.  
Press Calibration.  
d Press Calibrate.  
• If you print using the Macintosh printer  
driver, you need to perform the calibration  
using the Status Monitor. After turning  
the Status Monitor on, choose Color  
Calibration from the Control menu. (See  
Status Monitor in the Software User's  
Guide. When the Status Monitor is open,  
choose Control / Color Calibration from  
the menu bar.)  
e The machine will display Calibrate?.  
Press Yesto confirm.  
f The machine will display Completed.  
g Press Stop/Exit.  
You can reset the calibration parameters  
back to those set at the factory.  
A
a Press MENU.  
b Press a or b to display Printer.  
Press Printer.  
c Press a or b to display Calibration.  
Press Calibration.  
d Press Reset.  
e The machine will display Reset?.  
Press Yesto confirm.  
f The machine will display Completed.  
g Press Stop/Exit.  
79  
 
Auto Registration  
A
Manual Registration  
A
If color still appears incorrectly after auto-  
registration, you will need to perform manual  
registration.  
Registration  
A
If solid areas of color or images have cyan,  
magenta or yellow fringes, you can use the  
auto-registration feature to correct the  
problem.  
a Press MENU.  
b Press a or b to display Printer.  
Press Printer.  
a Press MENU.  
c Press a or b to display  
Manual Regist..  
b Press a or b to display Printer.  
Press Printer.  
Press Manual Regist..  
c Press a or b to display Auto Regist..  
Press Auto Regist..  
d Press Print Chart.  
e Press Mono Start or Color Start.  
d The machine will display  
Registration?.  
Press Yes.  
f When the machine has finished printing  
the registration chart, press  
Set Regist.to correct the color  
manually.  
e The machine will display Completed.  
f Press Stop/Exit.  
g Starting at 1 Magenta Lefton the  
chart, check which colored bar has the  
most uniform print density and enter its  
number into the machine using d and c  
on the LCD.  
Repeat for 2 Cyan Left,  
3 Yellow Left, 4, 5, 6to 9.  
h Press OKif you finished entering the  
numbers.  
i Press Stop/Exit.  
80  
   
Routine maintenance  
Frequency (Color Correction)  
A
Checking the Page Counters  
A
You can set how often the color correction  
(Color Calibration and Auto Registration)  
occurs. The default setting is Normal. The  
color correction process consumes some  
amount of the toner.  
You can see the machine’s Page Counters  
for copies, printed pages, reports and lists,  
faxes or a summary total.  
a Press MENU.  
b Press a or b to display  
Machine Info..  
a Press MENU.  
b Press a or b to display Printer.  
Press Printer.  
Press Machine Info..  
c Press Page Counter.  
c Press a or b to display Frequency.  
Press Frequency.  
The LCD shows number of pages for  
Total, Fax/List, Copyor Print.  
d Press Normal, Lowor Off.  
e Press Stop/Exit.  
d Press Total, Fax/List, Copyor  
Printto see the page counters for  
Color and Black & White.  
e Do one of the following:  
To see the other options, press  
To exit, press Stop/Exit.  
.
A
81  
   
Checking the remaining life of  
parts  
Replacing periodic  
maintenance parts  
A
A
You can see the machine’s parts life on the  
LCD.  
The periodic maintenance parts will need to  
be replaced regularly to maintain the print  
quality. The parts listed below will have to be  
replaced after printing approximately 50,000  
a Press MENU.  
b Press a or b to display  
Machine Info..  
pages for PF Kit MP and 100,000 pages  
for PF Kit 1, PF Kit 2, Fuser and Laser.  
Please call Brother Customer Service when  
the following messages appear on the LCD.  
Press Machine Info..  
c Press Parts life.  
1
Letter or A4 size single-sided pages.  
d Press a or b to see the approximate  
remaining parts life of the Drum,  
Belt unit, Fuser, Laser,  
PF Kit MP, PF Kit 1and  
PF Kit 2.  
LCD message  
Description  
Replace Parts  
Fuser Unit  
Replace the fuser unit.  
Replace Parts  
Laser Unit  
Replace the laser unit.  
e Press Stop/Exit.  
Replace Parts  
PF Kit 1  
Replace the paper feeding  
kit for the paper tray.  
Note  
Replace Parts  
PF Kit 2  
Replace the paper feeding  
kit for the lower tray  
(option).  
The life check will be accurate only if you  
have reset the part counter when you  
installed a new part. It will not be accurate  
if that part’s life counter was reset during  
the life of the used part.  
Replace Parts  
PF Kit MP  
Replace the paper feeding  
kit for the multi-purpose  
tray.  
82  
     
Routine maintenance  
Packing and shipping  
the machine  
Note  
• If for any reason you must ship your  
machine, carefully repack the machine in  
the original packaging to avoid any  
damage during transit. The machine  
should be adequately insured with the  
carrier.  
A
WARNING  
This machine is heavy and weighs  
approximately 62.8 lb (28.5 kg). To prevent  
possible injuries at least two people should  
lift the machine. Be careful not to pinch your  
fingers when you put the machine down.  
• If you are returning your machine to  
Brother as part of the Exchange Service,  
pack only the machine. Keep all separate  
parts, including the drum unit, the toner  
cartridges, and printed materials to use  
with your ‘Exchange’ machine.  
Make sure that you have the following parts  
for repacking:  
1
3
2
If you use a Lower Tray, carry it separately  
from your machine.  
A
1
2
Plastic bag for the waste toner box  
IMPORTANT  
Orange packing materials for locking the  
internal parts (4 pieces)  
When shipping the machine, the waste  
toner box must be removed from the  
machine and put in a plastic bag, and then  
sealed. Failure to remove it and put it in a  
plastic bag before shipping may cause  
severe damage to the machine and may  
void the warranty.  
3
A piece of paper (Letter or A4) to protect the  
belt unit (Please supply this yourself)  
83  
 
a Turn off the machine’s power switch.  
Unplug the telephone line cord first,  
disconnect all cables, and then unplug  
the power cord from the AC power  
outlet.  
c Hold the green handle of the drum unit.  
Pull the drum unit out until it stops.  
b Press the front cover release button and  
then open the front cover.  
84  
Routine maintenance  
d Turn the green lock lever (1) at the left of  
the machine counterclockwise to the  
release position. Holding the green  
handles of the drum unit, lift the front of  
the drum unit and remove it from the  
machine.  
IMPORTANT  
• Hold the green handles of the drum unit  
when you carry it. DO NOT hold the sides  
of the drum unit.  
• We recommend that you place the drum  
unit on a clean, flat surface with a piece of  
disposable paper underneath it in case  
you accidentally spill or scatter toner.  
1
• Handle the toner cartridge and the waste  
toner box carefully. If toner scatters on  
your hands or clothes, immediately wipe  
or wash it off with cold water.  
• To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
A
85  
e Hold the green handle of the belt unit  
with both hands and lift the belt unit up,  
then pull it out.  
f Remove the two pieces of orange  
packing material and discard them.  
Note  
This step is only necessary when you are  
replacing the waste toner box for the first  
time, and is not required for the  
replacement waste toner box. The orange  
packing pieces are installed at the factory  
to protect your machine during shipment  
from the factory.  
86  
Routine maintenance  
g Remove the waste toner box from the  
machine using the green handle, and  
then put it in a plastic bag and seal the  
bag completely.  
h Put the belt unit back into the machine.  
Make sure the belt unit is level and fits  
firmly into place.  
IMPORTANT  
Handle the waste toner box carefully. If  
toner scatters on your hands or clothes,  
immediately wipe or wash it off with cold  
water.  
A
87  
i Install orange packing materials to the  
drum unit as follows:  
To secure the toner cartridges, install  
the matching orange packing strips  
(1) (marked L and R) to the drum unit  
on the left and right sides, as shown  
in the illustration.  
Attach the orange packing strip (2) to  
the left side of the drum unit, as  
shown in the illustration.  
Slide the small orange packing  
material (3) onto the metal shaft on  
the right side of the drum unit, as  
shown in the illustration.  
2
1 L  
1 R  
3
88  
Routine maintenance  
j Put a piece of paper (Letter or A4) on the  
belt unit to prevent damage to the belt  
unit.  
l Match the guide ends (2) of the drum  
unit to the c marks (1) on both sides of  
the machine, then gently slide the drum  
unit into the machine until it stops at the  
green lock lever.  
1
2
k Make sure the green lock lever (1) is in  
the release position as shown in the  
illustration.  
A
m Turn the green lock lever (1) clockwise  
to the lock position.  
1
1
89  
n Push the drum unit in until it stops.  
p Put the Styrofoam piece (2) into the  
lower carton (1). Then put the waste  
toner box in the Styrofoam piece.  
FRONT  
2
1
q Wrap the machine with a plastic bag.  
Put the machine on the Styrofoam piece  
(1).  
o Close the front cover of the machine.  
1
FRONT  
90  
Routine maintenance  
r Put the Styrofoam piece (2) into the  
back side of Styrofoam piece (1) as  
shown in the illustration.  
s Place the upper carton (1) over the  
machine and the lower carton (2). Align  
the joint holes of the upper carton with  
the joint holes of the lower carton.  
Secure the upper carton to the lower  
carton using the four plastic joints (3) as  
shown in the illustration.  
2
1
3
1
3
A
2
3
91  
t Put the two Styrofoam pieces (1) into the  
carton matching the right of the machine  
to the "RIGHT" mark on one of the  
Styrofoam pieces, and the left of the  
machine to the "LEFT" mark on the  
other Styrofoam piece. Put the AC  
power cord and printed materials in the  
original carton as shown in the  
illustration.  
LEFT  
RIGHT  
1
1
Note  
If you are returning your machine to  
Brother as part of the Exchange Service,  
pack only the machine. Keep all separate  
parts, including the drum unit, toner  
cartridges, and printed materials to use  
with your ‘Exchange’ machine.  
u Close the carton and tape it shut.  
92  
Options  
B
B
Options  
B
This machine has the following optional accessories. You can increase the capabilities of the  
machine with these items.  
Lower tray unit  
SO-DIMM memory  
LT-300CL  
B
93  
   
Optional paper tray  
(LT-300CL)  
Memory board  
B
B
MFC-9970CDW has 256 MB of standard  
memory. The machine has one slot for  
optional memory expansion. You can  
increase the memory up to maximum of  
512 MB by installing one SO-DIMM (Small  
Outline Dual In-line Memory Module).  
An optional lower tray can be installed, and it  
2
can hold up to 500 sheets of 20 lb (80 g/m )  
paper.  
When an optional tray is installed, the  
machine can hold up to 800 sheets of plain  
paper.  
SO-DIMM Types  
B
You can install the following SO-DIMMs:  
128 MB Kingston KTH-LJ2015/128  
256 MB Kingston KTH-LJ2015/256  
128 MB Transcend TS128MHP422A  
256 MB Transcend TS256MHP423A  
Note  
For setup, see the Instructions that we have  
supplied with the lower tray unit.  
• For more information, visit the Kingston  
Technology Web site at  
• For more information, visit the Transcend  
In general, the SO-DIMM must have the  
following specifications:  
Type: 144-pin and 16-bit output  
CAS latency: 4  
Clock frequency: 267 MHz (533 Mb/S/Pin) or  
more  
Capacity: 64, 128 or 256 MB  
Height: 30.0 mm (1.18 in.)  
DRAM type: DDR2 SDRAM  
Note  
• There might be some SO-DIMMs that will  
not work with the machine.  
• For more information, call the dealer you  
bought the machine from or Brother  
Customer Service.  
94  
     
Options  
e Hold the SO-DIMM by the edges and  
align the notches in the SO-DIMM with  
the protrusions in the slot. Insert the  
SO-DIMM diagonally (1), then tilt it  
toward the interface board until it clicks  
into place (2).  
Installing extra memory  
B
a Turn off the machine’s power switch.  
Unplug the telephone line cord.  
b Disconnect the interface cable from the  
machine, and then unplug the power  
cord from the AC power outlet.  
1
2
Note  
Be sure to turn off the machine’s power  
switch before you install or remove the  
SO-DIMM.  
c Remove the plastic (1) and then  
metal (2) SO-DIMM covers.  
2
1
B
f Put the metal (2) and then the plastic (1)  
SO-DIMM covers back on.  
1
d Unpack the SO-DIMM and hold it by its  
edges.  
2
IMPORTANT  
To prevent damage to the machine from  
static electricity, DO NOT touch the  
memory chips or the board surface.  
g Plug the machine’s power cord back into  
the AC power outlet first, and then  
connect the interface cable.  
95  
 
h Plug in the telephone line cord. Turn on  
the machine’s power switch.  
Note  
To make sure that you have installed the  
SO-DIMM properly, you can print the user  
settings page that shows the current  
memory size. (See How to print a report  
96  
Glossary  
C
C
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of  
these features depends on the model you purchased.  
ADF (automatic document feeder)  
Coding method  
The document can be placed in the ADF  
and scanned one page at a time  
automatically.  
Method of coding the information  
contained in the document. All fax  
machines must use a minimum standard  
of Modified Huffman (MH). Your machine  
is capable of greater compression  
methods, Modified Read (MR), Modified  
Modified Read (MMR) and JBIG, if the  
receiving machine has the same  
capability.  
Auto Reduction  
Reduces the size of incoming faxes.  
Automatic fax transmission  
Sending a fax without picking up the  
handset of the external telephone or  
pressing Hook.  
Communication error (or Comm. Error)  
Automatic Redial  
An error during fax sending or receiving,  
usually caused by line noise or static.  
A feature that enables your machine to  
redial the last fax number after five  
minutes if the fax did not go through  
because the line was busy.  
Compatibility group  
The ability of one fax unit to communicate  
with another. Compatibility is assured  
between ITU-T Groups.  
Backup Print  
Your machine prints a copy of every fax  
that is received and stored in memory.  
This is a safety feature so you will not lose  
messages during a power failure.  
Contrast  
Setting to compensate for dark or light  
documents, by making faxes or copies of  
dark documents lighter and light  
documents darker.  
C
Batch Transmission  
As a cost saving feature, all delayed faxes  
to the same fax number will be sent as one  
transmission.  
Delayed Fax  
Sends your fax at a specified later time  
that day.  
Beeper Volume  
Distinctive Ring  
Volume setting for the beep when you  
press a key or make an error.  
A subscriber service purchased from the  
telephone company that gives you  
another telephone number on an existing  
telephone line. The Brother machine uses  
the new number to simulate a dedicated  
fax line.  
Broadcasting  
The ability to send the same fax message  
to more than one location.  
Cancel Job  
Dual Access  
Cancels a programmed print job and  
clears the machine’s memory.  
Your machine can scan outgoing faxes or  
scheduled jobs into memory at the same  
time it is sending a fax or receiving or  
printing an incoming fax.  
CNG tones  
The special tones (beeps) sent by fax  
machines during automatic transmission  
to tell the receiving machine that a fax  
machine is calling.  
97  
 
Easy Receive  
Fine resolution  
Enables your machine to respond to CNG  
tones if you interrupt a fax call by  
answering it.  
Resolution is 203 × 196 dpi. It is used for  
small print and graphs.  
Gray Scale  
ECM (Error Correction Mode)  
The shades of gray available for copying  
and faxing photographs.  
Detects errors during fax transmission  
and resends the pages of the fax that had  
an error.  
Group number  
A combination of One Touch and  
Speed Dial numbers that are stored on an  
One Touch key or in a Speed Dial location  
for Broadcasting.  
Extension telephone  
A telephone on the fax number that is  
plugged into a separate telephone wall  
jack.  
Help List  
External telephone  
A printout of the complete Menu table that  
you can use to program your machine  
when you do not have the User’s Guides  
with you.  
A telephone that is plugged into the EXT  
jack of your machine.  
F/T Ring Time  
Journal Period  
The length of time that the Brother  
machine pseudo/double-rings (when the  
Receive Mode setting is Fax/Tel) to notify  
you to pick up a voice call that it answered.  
The pre-programmed time period  
between automatically printed Fax  
Journal Reports. You can print the Fax  
Journal on demand without interrupting  
the cycle.  
Fax Forwarding  
Sends a fax received into the memory to  
another pre-programmed fax number.  
LCD (liquid crystal display)  
The display screen on the machine that  
shows interactive messages during  
On-Screen Programming and shows the  
date and time when the machine is idle.  
Fax Journal  
Lists information about the last  
200 incoming and outgoing faxes. TX  
means Transmit. RX means Receive.  
Manual fax  
Fax Receive Code  
When you lift the handset of your external  
telephone or press Hook so you can hear  
the receiving fax machine answer before  
you press Black Start or Color Start to  
begin transmission.  
Press this code (l51) when you answer a  
fax call on an extension or external  
telephone.  
Fax Storage  
You can store faxes in the memory.  
Menu mode  
Fax tones  
Programming mode for changing your  
machine’s settings.  
The signals sent by sending and receiving  
fax machines while communicating  
information.  
OCR (optical character recognition)  
ScanSoft™ PaperPort™ 12SE with OCR  
or Presto! PageManager software  
application converts an image of text to  
text you can edit.  
Fax/Tel  
You can receive faxes and telephone  
calls. Do not use this mode if you are  
using a telephone answering device  
(TAD).  
98  
Glossary  
One Touch  
Keys on the machine’s control panel  
Remote Retrieval Access  
The ability to access your machine  
remotely from a touch tone telephone.  
where you can store numbers for easy  
dialing. You can store a second number  
on each key if you press 21-40 and the  
One Touch key together.  
Resolution  
The number of vertical and horizontal lines  
per inch.  
Out of Paper Reception  
Ring Delay  
Receives faxes into the machine’s  
memory when the machine is out of paper.  
The number of rings before the machine  
answers in Fax Onlyand Fax/Tel  
modes.  
Overseas Mode  
Makes temporary changes to the fax  
tones to accommodate noise and static on  
overseas telephone lines.  
Ring Volume  
Volume setting for the machine’s ring.  
Scanning  
Paging  
The process of sending an electronic  
image of a paper document into your  
computer.  
This feature enables your machine to call  
your pager when a fax is received into its  
memory.  
Search  
Pause  
An electronic, alphabetical listing of stored  
One Touch, Speed Dial, Group numbers  
and LDAP.  
Allows you to place a 3.5 second delay in  
the dialing sequence while you are dialing  
using the dial pad or while you are storing  
One Touch and Speed Dial numbers.  
Press Redial/Pause as many times as  
needed for longer pauses.  
Speed Dial  
A pre-programmed number for easy  
dialing. Press Address Book, then enter  
the three-digit Speed Dial location and  
press Black Start or Color Start to begin  
the dialing process.  
Polling  
C
The process of a fax machine calling  
another fax machine to retrieve waiting fax  
messages.  
Station ID  
The stored information that appears on  
the top of faxed pages. It includes the  
sender’s name and fax number.  
Pulse (Canada only)  
A form of rotary dialing on a telephone  
line.  
TAD (telephone answering device)  
Real Time Transmission  
You can connect an external device or  
answering machine to the EXT. jack of  
your machine.  
When memory is full, you can send faxes  
in real time.  
Remaining Jobs  
Telephone Answer Code  
(Fax/Tel mode only)  
You can check which programmed fax  
jobs are waiting in the memory and cancel  
the jobs individually.  
When the machine answers a voice call, it  
pseudo/double-rings. You can pick up at  
an extension telephone by pressing this  
code (#51).  
Remote Access Code  
Your own four-digit code (– – –l) that  
allows you to call and access your  
machine from a remote location.  
Tel Index List  
A listing of names and numbers stored in  
One Touch and Speed Dial memory, in  
numerical order.  
99  
 
Temporary settings  
You can choose certain options for each  
fax transmission and copy without  
changing the default settings.  
Tone  
A form of dialing on the telephone line  
used for Touch Tone telephones.  
Transmission  
The process of sending faxes over the  
telephone lines from your machine to the  
receiving fax machine.  
Transmission Verification Report  
A report for each transmission, that shows  
its date, time and number.  
User Settings List  
A printed report that shows the current  
settings of the machine.  
100  
Index  
D
A
D
Apple Macintosh  
Delayed batch transmission .................... 23  
Dialing  
B
access codes and credit card  
setting up groups for .............................44  
groups (broadcasting) .......................... 20  
Drum unit  
checking (remaining life) ...................... 82  
C
Canceling  
Cleaning  
E
laser scanner windows .........................62  
Connecting  
F
Fax codes  
Fax forwarding  
two-line external TAD or telephone ......42  
ControlCenter2 (for Macintosh)  
ControlCenter4 (for Windows )  
Copy  
programming a number ........................ 28  
printing from memory ........................... 38  
Fax, stand-alone  
®
D
using scanner glass ....................... 55, 56  
receiving  
at end of conversation ....................... 37  
into memory (fax storage) ................. 30  
reducing to fit on paper ..................... 36  
retrieving from a remote site .......34, 35  
at end of conversation ....................... 19  
101  
 
canceling from memory ......................23  
from memory (dual access) ...............20  
real time transmission ........................22  
N
Network  
faxing  
printing  
scanning  
Fax/Tel mode  
P
programming your cell number ............. 29  
programming your pager number ......... 29  
PaperPort™ 12SE with OCR  
See Software User’s Guide and Help in the  
How-to-Guides.  
G
Groups for broadcasting ..........................44  
H
PC-Fax  
Polling  
J
Presto! PageManager  
Jacks  
convert to RJ11 jack  
See Software User’s Guide. See also Help  
Print  
Printing  
L
LCD (liquid crystal display)  
M
Q
Machine information  
checking remaining life of parts ............82  
Macintosh  
Quality  
Quick dial  
access codes and credit card  
group dial  
checking the remaining life of parts ......82  
Manual  
Memory  
setting up groups for broadcasting .... 44  
adding DIMM (option) ...........................94  
102  
R
T
Reducing  
TAD (telephone answering device),  
Telephone line  
converting wall outlets .......................... 41  
two-line telephone system .................... 41  
Temporary copy settings ......................... 51  
Two-line telephone system ...................... 41  
Remote setup  
Network Configuration ..........................50  
Transmission Verification ......................49  
Resolution  
V
Volume, setting  
W
fax (standard, fine, superfine, photo) ....18  
®
Windows  
Wireless Network  
S
Scanning  
Security  
D
Secure function lock  
administrator password ........................8  
103  
Brother International Corporation  
100 Somerset Corporate Boulevard  
P.O. Box 6911  
Bridgewater, NJ 08807-0911 USA  
Brother International Corporation (Canada) Ltd.  
1 rue Hôtel de Ville,  
Dollard-des-Ormeaux, QC, Canada H9B 3H6  
Visit us on the World Wide Web  
This machine is approved for use in the country of purchase only. Local Brother companies or their  
dealers will only support machines purchased in their own countries.  

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