Brother MFC 820CW User Manual

USER’S GUIDE  
MFC-820CW  
Brother numbers  
IMPORTANT  
For technical help, you must call the country where you bought the machine. Calls must be  
made from within that country.  
Register your product  
By registering your product with Brother International Corporation, you will be recorded as the  
original owner of the product. Your registration with Brother:  
may serve as confirmation of the purchase date of your product should you lose your receipt;  
may support an insurance claim by you in the event of product loss covered by insurance; and,  
will help us notify you of enhancements to your product and special offers.  
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your  
convenience and most efficient way to register your new product, register on-line at  
FAQs (frequently asked questions)  
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function  
Center needs. You can download the latest software documents and utilities, read FAQs and  
troubleshooting tips, and learn how to get the most from your Brother product.  
Note  
• You can check here for Brother driver updates.  
• To keep your machine performance up to date, check here for the latest firmware upgrade (for  
Windows® only).  
i
   
For Customer Service  
In USA:  
1-800-284-4329 (voice)  
1-901-379-1215 (fax)  
1-800-284-3238 (TTY service for the hearing-impaired)  
1-877-BROTHER (voice)  
In Canada:  
(514) 685-4898 (fax)  
Service Center Locator (USA only)  
For the location of a Brother authorized service center, call 1-800-284-4357.  
Service Center Locations (Canada only)  
For the location of a Brother authorized service center, call 1-877-BROTHER.  
Brother fax back system (USA only)  
Brother has installed an easy-to-use fax back system, so you can get instant answers to common  
technical questions and product information for all Brother products. This system is available 24  
hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index  
of fax back subjects.  
In USA only:  
1-800-521-2846  
ii  
   
Ordering accessories and supplies  
For best quality results use only genuine Brother accessories, which are available at most Brother  
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,  
or American Express credit card, you can order accessories directly from Brother. (In the USA,  
you can visit us online for a complete selection of the Brother accessories and supplies that are  
available for purchase.)  
In USA:  
1-888-879-3232 (voice)  
1-800-947-1445 (fax)  
In Canada:  
Description  
1-877-BROTHER (voice)  
Item  
Ink Cartridge Standard <black>  
Ink Cartridge <cyan> (blue)  
Ink Cartridge <magenta> (red)  
Ink Cartridge <yellow>  
Premium Glossy Photo Paper  
(Letter size / 20 sheets)  
Matte Inkjet Paper  
LC41BK (Prints approx. 500 pages)  
LC41C (Prints approx. 400 pages)  
LC41M (Prints approx. 400 pages)  
LC41Y (Prints approx. 400 pages)  
BP60GLL  
BP60ML  
BP60PL  
(Letter size / 25 sheets)  
Inkjet Plain Paper  
(Letter size / 250 sheets)  
Telephone Line Cord  
LG3077001  
QPD120  
Power Protector for A/C Power  
Telephone Line Surges and Voltage  
Spikes (2 outlets)  
Power Protector for A/C Power  
Telephone Line Surges and Voltage  
Spikes (8 outlets)  
FX120  
User's Guide  
LP0411001 (English for USA and Canada)  
iii  
 
Notice - Disclaimer of Warranties  
(USA and Canada)  
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS  
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,  
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S  
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS  
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF  
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE  
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS  
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY  
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION  
MAY NOT APPLY TO YOU.  
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY  
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR  
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS  
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE  
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF  
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN  
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR  
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY  
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL  
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE  
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT  
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,  
covering the latest product descriptions and specifications.  
The contents of this manual and the specifications of this product are subject to change without  
notice.  
Brother reserves the right to make changes without notice in the specifications and materials  
contained herein and shall not be responsible for any damages (including consequential) caused  
by reliance on the materials presented, including but not limited to typographical and other errors  
relating to the publication.  
iv  
 
®
Brother One Year Limited Warranty and Replacement Service  
(USA only)  
Who is covered:  
3 Damage caused by another device or  
software used with this Product (including  
but not limited to damage resulting from  
This limited warranty (“warranty”) is given  
only to the original end-use/retail purchaser  
(referred to in this warranty as “Original  
Purchaser”) of the accompanying product,  
consumables and accessories (collectively  
referred to in this warranty as “this  
Product”).  
If you purchased a product from someone  
other than an authorized Brother reseller in  
the United States or if the product was used  
(including but not limited to floor models or  
refurbished product), prior to your  
purchase you are not the Original  
Purchaser and the product that you  
purchased is not covered by this warranty.  
use of non Brother®-brand parts and  
Consumable and Accessory Items);  
4 Consumable and Accessory Items that  
expired in accordance with a rated life; and,  
5 Problems arising from other than defects in  
materials or workmanship.  
6 Normal Periodic Maintenance Items, such  
as Paper Feeding Kit, Fuser and Laser  
Units.  
This limited warranty is VOID if this Product  
has been altered or modified in any way  
(including but not limited to attempted warranty  
repair without authorization from Brother  
and/or alteration/removal of the serial  
number).  
What is covered:  
This Product includes a Machine and  
Consumable and Accessory Items.  
Consumable and Accessory Items include  
but are not limited to print heads, toner,  
drums, ink cartridges, print cartridges, refill  
ribbons, therma PLUS paper and thermal  
paper.  
What to do if you think your Product is  
eligible for warranty service:  
Report your issue to either our Customer  
Service Hotline at 1-800-284-4329 for Fax,  
MFC and DCP and 1-800-276-7746 for  
Printers, or to a Brother Authorized Service  
Center within the applicable warranty  
period. Supply Brother or the Brother  
Authorized Service Center with a copy of your  
dated bill of sale showing that this Product was  
purchased within the U.S. For the name of  
local Brother Authorized Service Center(s),  
call 1-800-521-2846.  
Except as otherwise provided herein,  
Brother warrants that the Machine and the  
accompanying  
Consumable  
and  
Accessory Items will be free from defects in  
materials and workmanship, when used  
under normal conditions.  
This warranty applies only to products  
purchased and used in the United States.  
For products purchased in, but used  
outside, the United States, this warranty  
covers only warranty service within the  
United States (and does not include  
shipping outside the United States).  
What Brother will ask you to do:  
After contacting Brother or  
a
Brother  
Authorized Service Center, you may be  
required to deliver (by hand if you prefer) or  
send the Product properly packaged, freight  
prepaid, to the Authorized Service Center  
together with a photocopy of your bill of sale.  
You are responsible for the cost of  
shipping, packing product, and insurance  
(if you desire). You are also responsible for  
loss or damage to this Product in shipping.  
What is the length of the Warranty Periods:  
Machines: one year from the original  
purchase date.  
Accompanying  
Consumable  
and  
Accessory Items: 90 days from the original  
purchase date or the rated life of  
consumable, whichever comes first.  
What Brother will do:  
If the problem reported concerning your  
Machine and/or accompanying Consumable  
and Accessory Items is covered by this  
warranty and if you first reported the problem  
to Brother or an Authorized Service Center  
within the applicable warranty period, Brother  
or its Authorized Service Center will repair or  
replace the Machine and/or accompanying  
Consumable and Accessory Items at no  
charge to you for parts or labor. The decision  
as to whether to repair or replace the Machine  
and/or accompanying Consumable and  
Accessory Items is made by Brother in its sole  
discretion. Brother reserves the right to supply  
What is NOT covered:  
This warranty does not cover:  
1 Physical damage to this Product;  
2 Damage caused by improper installation,  
improper or abnormal use, misuse, neglect  
or accident (including but not limited to  
transporting this Product without the proper  
preparation and/or packaging);  
v
 
®
Brother One Year Limited Warranty and Replacement Service  
(USA only)  
a refurbished or remanufactured replacement  
Machine and/or accompanying Consumable  
and Accessory Items and use refurbished  
parts provided such replacement products  
conform to the manufacturer's specifications  
for new product/parts. The repaired or  
replacement Machine and/or accompanying  
Consumable and Accessory Items will be  
returned to you freight prepaid or made  
available for you to pick up at a conveniently  
located Authorized Service Center.  
of the proof of purchase (bill of sale). The  
replacement Machine you receive (even if  
refurbished or remanufactured) will be  
covered by the balance of the limited warranty  
period remaining on the original Product, plus  
an additional thirty (30) days. You will keep the  
replacement Machine that is sent to you and  
your original Machine shall become the  
property of Brother. Retain your original  
Accessory Items and a copy of the return  
freight bill, signed by the courier.  
If the Machine and/or accompanying  
Consumable and Accessory Items are not  
covered by this warranty (either stage), you  
will be charged for shipping the Machine  
and/or accompanying Consumable and  
Accessory Items back to you and charged for  
any service and/or replacement parts/products  
at Brother's then current published rates.  
The foregoing are your sole (i.e., only) and  
exclusive remedies under this warranty.  
What happens when Brother elects to  
replace your Machine:  
Limitations:  
Brother is not responsible for damage to or  
loss of any equipment, media, programs or  
data related to the use of this Product. Except  
for that repair or replacement as described  
above, Brother shall not be liable for any  
direct, indirect, incidental or consequential  
damages or specific relief. Because some  
states do not allow the exclusion or limitation  
of consequential or incidental damages, the  
above limitation may not apply to you.  
THIS WARRANTY IS GIVEN IN LIEU OF ALL  
OTHER WARRANTIES, WRITTEN OR  
When a replacement Machine is authorized by  
Brother, and you have delivered the Machine  
to an Authorized Service Center, the  
Authorized Service Center will provide you  
with a replacement Machine after receiving  
one from Brother. If you are dealing directly  
with Brother, Brother will send to you a  
replacement Machine with the understanding  
that you will, after receipt of the replacement  
Machine, supply the required proof of  
purchase information, together with the  
Machine that Brother agreed to replace. You  
are then expected to pack the Machine that  
Brother agreed to replace in the package from  
the replacement Machine and return it to  
Brother using the pre-paid freight bill supplied  
by Brother in accordance with the instructions  
provided by Brother. Since you will be in  
possession of two machines, Brother will  
require that you provide a valid major credit  
card number. Brother will issue a hold against  
the credit card account number that you  
provide until Brother receives your original  
Product and determines that your original  
Product is entitled to warranty coverage. Your  
credit card will be charged up to the cost of a  
new Product only if: (i) you do not return your  
original Product to Brother within five (5)  
business days; (ii) the problems with your  
original Product are not covered by the limited  
warranty; (iii) the proper packaging  
instructions are not followed and has caused  
damage to the product; or (iv) the warranty  
period on your original Product has expired or  
has not been sufficiently validated with a copy  
ORAL,  
WHETHER  
EXPRESSED  
BY  
AFFIRMATION, PROMISE, DESCRIPTION,  
DRAWING, MODEL OR SAMPLE. ANY AND  
ALL WARRANTIES OTHER THAN THIS  
ONE, WHETHER EXPRESS OR IMPLIED,  
INCLUDING IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, ARE HEREBY  
DISCLAIMED.  
This Limited Warranty is the only warranty  
that Brother is giving for this Product. It is  
the final expression and the exclusive and  
only statement of Brother's obligations to  
you. It replaces all other agreements and  
understandings that you may have with  
Brother or its representatives.  
This warranty gives you certain rights and  
you may also have other rights that may  
vary from state to state.  
This Limited Warranty (and Brother's  
obligation to you) may not be changed in  
any way unless you and Brother sign the  
same piece of paper in which we (1) refer  
to this Product and your bill of sale date, (2)  
describe the change to this warranty and  
(3) agree to make that change.  
Important:  
We recommend that you keep all original  
packing materials, in the event that you ship  
this Product.  
© 2003 Brother International Corporation  
vi  
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE  
LIMITED WARRANTY  
(Canada only)  
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,  
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service  
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or  
workmanship. This Limited Warranty does not include cleaning, consumables (including,  
without limitation, print cartridges, print head, toner and drum) or damage caused by accident,  
neglect, misuse or improper installation or operation, any damage caused from service,  
maintenance, modifications, or tampering by anyone other than a Brother Authorized Service  
Representative, or from the use of supplies or consumable items that are non-Brother  
products. Operation of the MFC/Facsimile machine in excess of the specifications or with the  
Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter  
shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the  
MFC/Facsimile machine must be delivered or shipped freight prepaid by the end  
user/purchaser to a “Brother” Authorized Service Center, together with your Proof of  
Purchase in the form of a Sales Receipt.  
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable  
models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the  
Warranty. (Refer to your User's Guide for proper packaging.)  
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print  
head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your  
User's Guide for proper packaging.)  
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED  
INCLUDING,  
WITHOUT  
LIMITATION,  
ANY  
IMPLIED  
WARRANTIES  
OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE  
EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.  
No oral or written information, advice or representation provided by Brother, its Authorized  
Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty  
or modify this warranty. This warranty states Brother's entire liability and your exclusive  
remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.  
Neither Brother nor anyone else involved in the development, production, or delivery of this  
MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential,  
exemplary, or punitive damages, including lost profits, arising from the use of or inability to  
use the product, even if advised by the end user/purchaser of the possibility of such damages.  
Since some Provinces do not allow the above limitation of liability, such limitation may not  
apply to you.  
This Limited Warranty gives you specific legal rights and you may also have other rights  
which vary from Providence to Providence.  
Warranty Service is available at Brother Authorized Service Centers throughout  
Canada. For Technical Support or for the name and location of your nearest  
Authorized Service Center call 1-877-BROTHER.  
Internet support: [email protected] or browse  
Brother's Web Site: www.brother.com  
Brother International Corporation (Canada) Ltd.  
1 Rue Hôtel de Ville  
Dollard-Des-Ormeaux, QC H9B 3H6  
vii  
 
Table of Contents  
To view Documentation  
To view Documentation  
(For Macintosh®) .........................................................................................4  
(For Windows®) ..................................................................................................5  
viii  
Broadcasting  
(Black & White only) .........................................................................................28  
Dual access  
(Black & White only) ..................................................................................30  
Delayed Fax  
(Black & White only) ..................................................................................31  
ix  
x
xi  
Color Enhancement (True2Life®) ..................................................................82  
xii  
Standard telephone and FCC Notices (These notices are in effect  
on models sold and used in the United States only.) ................................95  
Federal Communications Commission (FCC) Declaration of Conformity  
(USA only).................................................................................................97  
International ENERGY STAR® Compliance Statement ................................98  
xiii  
General Information  
1
1
Cautions specify procedures you  
Using this guide  
1
1
1
must follow or avoid to prevent  
possible damage to the machine or  
other objects.  
Thank you for buying a Brother machine!  
Your machine is simple to use, with LCD  
screen instructions to guide you through  
programming it. You can make the most of  
your machine by reading through this guide.  
Notes tell you how you should  
respond to a situation that may arise  
or give tips about how the operation  
works with other features.  
Finding information  
Improper Setup icons alert you to  
devices and operations that are not  
compatible with the machine.  
All the chapter headings and subheadings  
are listed in the Table of Contents. You will be  
able to find information about a specific  
feature or operation by checking the Index at  
the back of this guide.  
Symbols used in this guide  
Throughout this guide you will see special  
symbols alerting you to important warnings,  
notes and actions. To make things clearer  
and to help you press the correct keys, we  
used special fonts and included some of the  
messages that will appear in the LCD.  
Bold  
Boldtypefaceidentifiesspecific  
keys on the machine control  
panel.  
Italics  
Italicized typeface emphasizes  
an important point or refers you  
to a related topic.  
Courier Text in the Courier New font  
New  
identifies messages on the  
LCD of the machine.  
Warnings tell you what to do to  
prevent possible personal injury.  
Electrical Hazard icons alert you to  
possible electrical shock.  
Hot Surface icons warn you not to  
touch machine parts that are hot.  
2
       
General Information  
How to access the  
complete User’s Guide  
Note  
If this window does not appear, use  
1
1
Windows® Explorer to run the setup.exe  
program from the root directory of the  
Brother CD-ROM.  
This User’s Guide does not contain all the  
information about the machine such as how  
to use the advanced features of the Fax,  
Printer, Scanner, PC Fax and Network. When  
you are ready to learn detailed information  
about these operations, read the complete  
User’s Guide that is on the CD-ROM.  
d Click Documentation.  
e Click the documentation you want to  
read.  
Quick Setup Guide: Setup and  
Software Installation Instructions  
User’s Guide (3 manuals): User’s  
Guide for stand-alone operations,  
Software User’s Guide and Network  
User’s Guide  
To view Documentation  
(For Windows )  
®
1
From the Start menu, select Brother, MFL  
Pro Suite MFC-820CW from the Programs  
Group, and then select User’s Guide.  
PaperPort® User’s Guide:  
Document Management Software  
How to view Documentation from the  
CD-ROM main menu  
How to find Scanning instructions  
1
1
There are several ways you can scan  
documents. You can find the instructions as  
follows:  
a Turn on your PC. Insert the Brother  
CD-ROM labeledWindows® into your  
CD-ROM drive.  
Software User’s Guide  
b If the model name screen appears, click  
Scanning in Chapter 2 (For Windows®  
your model name.  
98/98SE/Me/2000 Professional and  
Windows® XP)  
c If the language screen appears, click  
your language. The CD-ROM main  
menu will appear.  
ControlCenter2 in Chapter 3 (For  
Windows® 98/98SE/Me/2000  
Professional and Windows® XP)  
Network Scanning in Chapter 4  
PaperPort® User’s Guide  
Instructions for scanning directly from  
ScanSoft® PaperPort®  
How to find Network setup  
instructions  
1
Your machine can be connected to a wireless  
or wired network. You can find basic setup  
instructions in the Quick Setup Guide. For  
more information, or if your access point  
supports SecureEasySetup™, please see  
the Network User’s Guide.  
3
   
Chapter 1  
To view Documentation  
(For Macintosh )  
Presto!® PageManager® User’s Guide  
®
1
Instructions for scanning directly from  
Presto!® PageManager®  
a Turn on your Macintosh®. Insert the  
Brother CD-ROM labeled Macintosh®  
into your CD-ROM drive. The following  
window will appear.  
How to find Network setup  
instructions  
1
Your machine can be connected to a wireless  
or wired network. You can find basic setup  
instructions in the Quick Setup Guide. For  
more information, or if your access point  
supports SecureEasySetup™, please see  
the Network User’s Guide.  
b Double-click the Documentation icon.  
c The select Language screen appears,  
double-click your language.  
d Click the documentation you want to  
read.  
Quick Setup Guide: Setup and  
Software Installation Instructions  
User’s Guide (3 manuals): User’s  
Guide for stand-alone operations,  
Software User’s Guide and Network  
User’s Guide  
How to find Scanning instructions  
1
There are several ways you can scan  
documents. You can find the instructions as  
follows:  
Software User’s Guide  
Scanning in Chapter 9 (For Mac OS® 9.1-  
9.2/Mac OS® X 10.2.4 or greater)  
ControlCenter2 in Chapter 10 (For Mac  
OS® X 10.2.4 or greater)  
Network Scanning in Chapter 11 (For  
Mac OS® X 10.2.4 or greater)  
4
 
General Information  
How to access Brother  
Support  
(For Windows )  
1
®
1
You can find all the contacts you will need,  
such as Web support (Brother Solutions  
Center), Customer Service and Brother  
Authorized Service Centers on page i and on  
the Brother CD-ROM.  
Click Brother Support on the main menu.  
The following screen will appear:  
To access our web site  
(www.brother.com), click Brother Home  
Page.  
To view all Brother Numbers, including  
Customer Service numbers for the USA  
and Canada, click Support Information.  
To access the USA Brother online  
shopping mall (www.brothermall.com) for  
additional product and services  
information, click Brother Mall.com.  
For the latest news and product support  
click Brother Solutions Center.  
To return to the main page, click Back or  
If you have finished, click Exit.  
5
 
Chapter 1  
Control panel overview  
1
9
10.10.2006 Fax  
20:45  
Memory  
04  
1
2
3
1 Dial Pad  
3 Ink  
Use these keys to dial telephone and fax  
numbers and as a keyboard for entering  
information into the machine.  
Lets you clean the print head, check the  
print quality, and check the available ink  
volume.  
The # key lets you temporarily switch the  
dialing mode during a telephone call from  
Pulse to Tone.  
4 Mode keys:  
PhotoCapture  
Lets you access PhotoCapture  
Center™ mode.  
2 Fax keys  
Fax Preview  
Copy  
Lets you preview incoming faxes on  
the LCD.  
Lets you access Copy mode.  
Redial/Pause  
Fax  
Redials any of the last 30 numbers you  
called. It also puts a pause in Quick-  
Dial numbers.  
Lets you access Fax mode.  
Scan  
Hook  
Lets you access Scan mode.  
Press before dialing if you want to  
make sure a fax machine will answer,  
and then press Black Start or  
Color Start.  
Also, press this key after picking up the  
handset of an external telephone  
during the F/T double/pseudo-ring.  
6
     
General Information  
1
9
8
7
10.10.2006 Fax  
20:45  
Memory  
04  
4
5
6
5 Menu keys:  
Volume keys  
d c  
6 Start keys:  
Color Start  
Lets you start sending faxes or making  
copies in full color. Also lets you start a  
scanning operation (in color or black &  
white, depending on the scanning  
setting in the ControlCenter2  
software).  
In Fax mode, you can press these keys  
to adjust the ring volume.  
a Search/Speed Dial  
Lets you look up numbers that are  
stored in the dialing memory. It also  
lets you dial stored numbers by  
pressing a two-digit number.  
Black Start  
Lets you start sending faxes or making  
copies in black & white. Also lets you  
start a scanning operation (in color or  
black, depending on the scanning  
setting in the ControlCenter2  
software).  
d or c  
Press to scroll backward or forward to  
a menu selection.  
a or b  
Press to scroll through the menus and  
options.  
7
Stop/Exit  
Stops an operation or exits from a menu.  
8 On/Off  
You can turn the machine on or off.  
Menu  
Lets you access the Menu to program  
your settings in the machine.  
OK  
9 LCD (liquid crystal display)  
Lets you store your settings in the  
machine.  
Displays messages on the screen to help  
you set up and use your machine.  
Clear  
Also, you can adjust the angle of the LCD  
display by lifting it.  
Press to cancel the current setting.  
7
Chapter 1  
b Press a or b to choose  
General Setup.  
LCD display screen  
1
The LCD shows the current machine status  
when the machine is idle.  
MENU  
General Setup  
Fax  
LAN  
Print Reports  
Initial Setup  
10.10.2006 Fax  
1
Select & Press  
OK  
20:48  
c Press OK.  
Memory  
04  
d Press a or b to choose Mode Timer.  
2
3
4
5
MENU  
1
Current Receive Mode  
General Setup  
Mode Timer  
Paper Type  
Paper Size  
Volume  
2 Mins  
Plain  
A4  
Lets you see the current receive mode.  
Fax(Fax only)  
F/T(Fax/Tel)  
TAD(External TAD)  
Mnl(Manual)  
Select & Press  
OK  
2
3
4
Fax in the machine’s memory  
e Press OK.  
Shows how many received faxes are in the  
memory.  
f Press a or b to choose 30 Secs.  
Memory Status  
MENU  
Lets you see the available memory in the  
machine.  
General Setup  
30 Secs  
1 Min  
2 Mins  
5 Mins  
Wireless Status  
A four level indicator shows the current  
wireless signal strength if you are using a  
wireless connection.  
Select & Press  
OK  
g Press OK.  
You can see the current setting on the  
LCD:  
0
Max  
5
Ink indicator  
MENU  
Lets you see the available ink volume.  
General Setup  
Mode Timer  
Paper Type  
Paper Size  
Volume  
30 Secs  
Plain  
A4  
Basic Operations  
1
For example to set Mode Timer to 30 Secs.  
a Press Menu.  
Select & Press  
OK  
h Press Stop/Exit.  
8
   
General Information  
About fax machines  
1
1
Custom features  
1
Fax tones and handshake  
1
When someone is sending a fax, the machine  
sends fax calling tones (CNG tones). These  
are quiet, intermittent beeps every  
Do you have Voice Mail on the phone  
line?  
1
4 seconds. You will hear them after you dial  
and press Black Start or Color Start and  
they will continue for about 60 seconds after  
dialing. During that time, the sending  
machine must begin the ‘handshake’ or  
connection with the receiving machine.  
If you have Voice Mail on the phone line  
where you will install your new machine,  
there is a strong possibility that Voice Mail  
and the machine may conflict with each other  
while receiving incoming calls.  
Why should there be problems?  
1
Each time you use automatic procedures to  
send a fax, you are sending CNG tones over  
the phone line. You will soon learn to listen for  
these quiet beeps each time you answer a  
phone on your fax line, so you will know if you  
are receiving a fax message.  
Since both the machine and Voice Mail will  
pick up the call after the number of rings you  
have set, each of them has the ability to keep  
the other from receiving calls.  
For example, if Voice Mail is set to answer  
after two rings and your machine is set to  
answer after four, Voice Mail will stop your  
machine from receiving faxes.  
The receiving fax responds with fax receiving  
tones, which are loud, chirping sounds. A  
receiving fax chirps for about 40 seconds  
over the phone line, and the LCD shows  
Receiving.  
If you set Voice Mail and the Brother machine  
to answer after the same number of rings,  
there is no way of knowing which one will  
answer first. It is important to remember that  
neither Voice Mail nor the machine can pass  
the call back to the other after the call has  
been answered.  
If your machine is set to the Fax Only mode,  
it will answer every call automatically with fax  
receiving tones. If the other person hangs up,  
your machine will continue to send the  
‘chirps’ for about 40 seconds, and the LCD  
continues to show Receiving. To cancel  
receiving, press Stop/Exit.  
How can you avoid possible  
problems?  
The fax ‘handshake’ is the time in which the  
sending machine's CNG tones and the  
receiving machine's ‘chirps’ overlap. This  
must be for at least 2 to 4 seconds, so both  
machines can understand how each is  
sending and receiving the fax. The  
handshake cannot begin until the call is  
answered, and the CNG tones only last for  
about 60 seconds after the number is dialed.  
So it is important for the receiving machine to  
answer the call in as few rings as possible.  
1
A very good way to avoid problems like the  
one mentioned, is to get a second phone  
number on your present phone line.  
Many people with Voice Mail choose another  
service, which is called ‘Distinctive Ring’, and  
they are very satisfied with it. (See Distinctive  
Another way to avoid possible problems is to  
replace your Voice Mail with an answering  
machine. Your Brother machine is designed  
to work with an answering machine or TAD  
(telephone answering device).  
9
     
Chapter 1  
Note  
When you have an external Telephone  
Answering Device (TAD) on your fax line,  
your TAD will decide the number of rings  
before the call is answered.  
ECM (Error Correction Mode)  
1
The Error Correction Mode (ECM) is a way for  
the machine to check a fax transmission  
while it is in progress. If the machine detects  
errors during fax transmission, it resends the  
pages of the fax that had an error. ECM  
transmissions are only possible between fax  
machines that both have this feature. If they  
do, you may send and receive fax messages  
that are continuously being checked by the  
machine.  
10  
 
Loading documents and paper  
2
2
Make sure documents written with ink are  
Loading documents  
2
completely dry.  
2
You can send a fax, make copies, and scan  
from the ADF (automatic document feeder)  
and from the scanner glass.  
a Fan the pages well. Make sure you put  
the documents face down, top edge  
first in the ADF until you feel them touch  
the feed roller.  
Using the ADF  
2
b Adjust the paper guides to fit the width of  
your documents.  
The ADF can hold up to 10 pages and feeds  
each sheet individually. Use standard 20 lb  
(80 g/m2) paper and always fan the pages  
before putting them in the ADF.  
c Unfold the ADF Document Output  
Support Flap (1).  
Recommended environment  
2
2
2
Temperature:  
Humidity:  
Paper:  
68 to 86° F (20 to 30° C)  
1
50% to 70%  
2
20 lb LTR (80 g/m A4)  
Document Sizes Supported  
CAUTION  
Length:  
Width:  
5.8 to14 in. (147 to 356 mm)  
DO NOT leave thick documents on the  
scanner glass. If you do this, the ADF may  
jam.  
5.8 to 8.5 in. (147 to 216 mm)  
2
Weight:  
17 to 24 lb (64 to 90 g/m )  
How to load documents  
CAUTION  
Using the scanner glass  
2
You can use the scanner glass to fax, copy or  
scan pages of a book or one page at a time.  
DO NOT pull on the document while it is  
feeding.  
Document Sizes Supported  
2
DO NOT use paper that is curled, wrinkled,  
folded, ripped, stapled, paper clipped,  
pasted or taped.  
Length:  
Width:  
Up to 11 in. (297 mm)  
Up to 8.5 in. (216 mm)  
Up to 4.4 lb (2 kg)  
Weight:  
DO NOT use cardboard, newspaper or  
fabric.  
11  
       
Chapter 2  
How to load documents  
Note  
2
Scanning area  
2
The scanning area depends on the settings in  
the application you are using. The figures  
below show the areas you cannot scan on  
paper.  
To use the scanner glass, the ADF must  
be empty.  
a Lift the document cover.  
3
4
1
2
Usage Document Top (1)  
Left (3)  
Size  
Bottom (2) Right (4)  
b Using the document guidelines on the  
left, center the document face down on  
the scanner glass.  
Fax  
Letter  
0.12 in.  
(3 mm)  
0.16 in.  
(4 mm)  
A4  
0.12 in.  
(3 mm)  
0.04 in.  
(1 mm)  
Copy  
Scan  
Letter  
A4  
0.12 in.  
(3 mm)  
0.12 in.  
(3 mm)  
0.12 in.  
(3 mm)  
0.12 in.  
(3 mm)  
Letter  
A4  
0.12 in.  
(3 mm)  
0.12 in.  
(3 mm)  
0.12 in.  
(3 mm)  
0 in.  
(0 mm)  
c Close the document cover.  
CAUTION  
If you are scanning a book or thick  
document, DO NOT slam the cover or  
press on it.  
12  
 
Loading documents and paper  
Handling and using special  
paper  
About paper  
2
2
The print quality can be affected by the type  
of paper you use in the machine.  
Store paper in its original packaging, and  
keep it sealed. Keep the paper flat and  
away from moisture, direct sunlight and  
heat.  
To get the best print quality for the settings  
you have chosen, always set the Paper Type  
to match the type of paper you load.  
2
The coated side of glossy paper is shiny.  
Avoid touching the shiny (coated) side.  
Load glossy paper with the shiny side  
facing down.  
You can use plain paper, inkjet paper (coated  
paper), glossy paper, transparencies and  
envelopes.  
We recommend testing various paper types  
before buying large quantities.  
Avoid touching either side of  
transparencies because they absorb  
water and perspiration easily, and this  
may cause decreased output quality.  
Transparencies designed for laser  
printers/copiers may stain your next  
document. Use only transparencies  
recommended for inkjet printing.  
For best results, use the recommended paper.  
When you print on inkjet paper (coated  
paper), transparencies and glossy paper,  
be sure to choose the proper media in the  
Basic’ tab of the printer driver or in the  
Paper Type setting of the menu (See  
Improper Setup  
When you print on Brother glossy paper,  
load the instruction sheet included with the  
glossy paper in the paper tray first, and  
then put the glossy paper on the  
instruction sheet.  
DO NOT use the following kinds of paper:  
• Damaged, curled, wrinkled, or  
irregularly shaped paper  
When you use transparencies or glossy  
paper, remove each sheet at once to  
prevent smudging or paper jams.  
1
Avoid touching the printed surface of the paper  
immediately after printing; the surface may not  
be completely dry and may stain your fingers.  
1
1
0.08 in. (2 mm) or longer  
Recommended paper  
2
• Extremely shiny or highly textured paper  
• Paper already printed on by a printer  
To get the best print quality, we suggest using  
Brother paper. (See table below.)  
• Paper that cannot be arranged uniformly  
when stacked  
We recommend using ‘3M Transparency  
Film’ when you print on transparencies.  
• Paper made with a short grain  
Brother paper  
Paper Type  
Item  
Letter Plain  
BP60PL  
BP60GLL  
BP60ML  
Letter Glossy  
Letter Inkjet (Photo Matte)  
13  
     
Chapter 2  
Paper type and size for each operation  
2
Paper Type  
Paper Size  
Usage  
Fax  
Copy  
Photo  
Printer  
Capture  
Cut Paper  
Letter  
A4  
8 1/2 × 11 in. (216 × 279 mm)  
8.3 × 11.7 in. (210 × 297 mm)  
8 1/2 × 14 in. (216 × 356 mm)  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Legal  
Executive 7 1/4 × 10 1/2 in. (184 × 267 mm)  
JIS B5  
A5  
7.2 × 10.1 in. (182 × 257 mm)  
5.8 × 8.3 in. (148 × 210 mm)  
4.1 × 5.8 in. (105 × 148 mm)  
4 × 6 in. (102 × 152 mm)  
Yes  
A6  
Cards  
Photo  
Photo L  
Photo 2L  
Yes  
Yes  
3 1/2 × 5 in. (89 × 127 mm)  
5 × 7 in. (127 × 178 mm)  
Yes  
Index Card 5 × 8 in. (127 × 203 mm)  
Post Card 1 3.9 × 5.8 in. (100 × 148 mm)  
PostCard2 5.8 × 7.9 in. (148 × 200 mm)  
(Double)  
Envelopes  
C5  
Envelope  
6.4 × 9 in. (162 × 229 mm)  
4.3 × 8.7 in. (110 × 220 mm)  
Yes  
Yes  
DL  
Envelope  
COM-10  
Monarch  
4 1/8 × 9 1/2 in. (105 × 241 mm)  
3 7/8 × 7 1/2 in. (98 × 191 mm)  
4.1 × 9.3 in. (105 × 235 mm)  
Yes  
Yes  
Yes  
JE4  
Envelope  
Transparencies Letter  
A4  
8 1/2 × 11 in. (216 × 279 mm)  
8.3 × 11.7 in. (210 × 297 mm)  
Yes  
Yes  
Yes  
Yes  
14  
   
Loading documents and paper  
Paper weight, thickness and capacity  
2
Paper Type  
Weight  
Thickness  
No. of sheets  
Cut  
Paper  
Plain Paper  
0.003 to 0.006 in. (0.08 to 0.15 mm)  
0.003 to 0.01 in. (0.08 to 0.25 mm)  
Up to 0.01 in. (Up to 0.25 mm)  
Up to 0.01 in. (Up to 0.28 mm)  
Up to 0.006 in. (Up to 0.15 mm)  
Up to 0.01 in. (Up to 0.23 mm)  
17 to 32 lb (64 to 120  
100  
2
g/m )  
2
Inkjet Paper  
20  
17 to 53 lb (64 to 200  
2
g/m )  
Glossy Paper  
20  
20  
30  
30  
Up to 58 lb (Up to 220  
2
g/m )  
Cards Photo Card  
Index Card  
Up to 64 lb (Up to 240  
2
g/m )  
Up to 32 lb (Up to 120  
2
g/m )  
Post Card  
Up to 53 lb (Up to 200  
2
g/m )  
2
Envelopes  
Up to 0.02 in. (Up to 0.52 mm)  
10  
10  
20 to 25 lb (75 to 95 g/m )  
Transparencies  
1
2
Up to 50 sheets for Legal size paper 20 lb (80 g/m ).  
2
Up to 100 sheets of 20 lb (80 g/m ) paper.  
Paper capacity of the output paper  
tray  
2
Up to 25 sheets of 20 lb Letter or 80 g/m2 A4  
paper.  
Transparencies or glossy paper must be  
picked up from the output paper tray one  
page at a time to avoid smudging.  
Legal paper cannot be stacked on the  
output paper tray.  
15  
   
Chapter 2  
Printable area  
2
The printable area depends on the settings in the application you are using. The figures below  
show the unprintable areas on cut sheet paper and envelopes. If you set the Borderless feature  
to on, no unprintable areas will be shown.  
Cut Sheet Paper  
Envelopes  
3
4
3
4
1
1
2
2
Top (1)  
Bottom (2)  
Left (3)  
Right (4)  
Cut Sheet  
Envelopes  
0.12 in. (3 mm)  
0.47 in. (12 mm)  
0.12 in. (3 mm)  
0.94 in. (24 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
16  
 
Loading documents and paper  
c Pull out the paper support (1) and unfold  
Loading paper, envelopes  
and post cards  
the paper support flap (2).  
2
1
Loading paper or other media  
2
2
a Pull the paper tray completely out of the  
machine and remove the output paper  
tray (1).  
2
Note  
Use the paper support flap for Letter,  
Legal and A4 paper.  
d Fan the stack of paper well to avoid  
paper jams and mis-feeds.  
1
b Press and slide the paper side guide (1)  
to fit the paper width.  
1
17  
 
Chapter 2  
e Gently put the paper into the paper tray  
print side down and top edge first.  
Check that the paper is flat in the tray  
and below the maximum paper mark (1).  
Make sure the paper side guides touch  
the sides of the paper.  
Loading envelopes  
2
Use envelopes that weigh from 20 to 25 lb  
(75 to 95 g/m2).  
Some envelopes need margin settings to  
be set in the application. Make sure you  
do a test print first.  
1
CAUTION  
To prevent possible damage to the feeding  
mechanism, do not use the types of  
envelopes shown below.  
DO NOT USE ENVELOPES:  
that are of a baggy construction  
that are embossed (have raised writing on  
them)  
that have clasps on them  
that are not sharply creased  
that are preprinted on the inside  
Note  
Be careful that you do not push the paper  
in too far; it may lift at the back of the tray  
and cause feed problems.  
Rounded Double  
flap flap  
Triangular  
flap  
Glue  
f Put the output paper tray back on and  
push the paper tray firmly back into the  
machine.  
18  
Loading documents and paper  
How to load envelopes  
2
c Adjust the size and margin in your  
application.  
a Before loading, press the corners and  
sides of the envelopes to make them as  
flat as possible.  
2
Note  
If the envelopes are ‘double-feeding,’ put  
one envelope in the paper tray at a time.  
How to load post cards  
2
a Raise the paper stop (1) and put the  
post cards (2) into the paper tray. Slide  
the paper side guide (3) to fit the width of  
the post cards.  
b Put the envelopes into the paper tray  
with the address side down and the  
leading edge (top of the envelopes) in  
first. Slide the paper side guide to fit the  
width of the envelopes.  
If you have problems when printing on  
envelopes, try the following suggestions:  
2
a Open the envelope flap.  
b Make sure the open flap is either to the  
side of the envelope or to the back edge  
of the envelope when printing.  
19  
General setup  
3
3
c Press a or b to choose  
On/Off Setting.  
Press OK.  
Turning the machine  
on and off  
3
d Press a or b to choose  
Fax Receive:On(or  
Fax Receive:Off).  
Press OK.  
When the machine is idle, you can turn it on  
and off by pressing the On/Off key.  
Note  
If you have connected an external  
telephone or TAD, it is always available.  
e Press Stop/Exit.  
On/Off  
setting  
Receive  
mode  
Available  
operations  
Turning the machine off  
3
Fax Receive:  
Off  
No machine  
operations will be  
available.  
a Press and hold down the On/Off key  
until the LCD shows Shutting Down.  
The LCD light goes off.  
(factory  
setting)  
Fax Receive: Fax Only  
On  
Fax Receive, Easy  
Receive, Delayed  
External  
TAD  
Turning the machine on  
3
Fax , Fax Forward  
,
Paging , Fax  
a Press and hold down the On/Off key  
until the LCD shows Please Wait.  
The LCD shows the date and time.  
Storage , Fax  
Preview , PC Fax  
Receive , Remote  
Retrieval  
You cannot  
receive a fax  
with  
On/Off setting  
3
You can customize the machine's On/Off  
key. The factory setting is  
Black Start or  
Color Start.  
Fax Receive:Off. Your machine will not  
work when it is switched off, but it will clean  
the print head periodically. The external TAD  
or telephone will always work. If you turn this  
setting to Fax Receive:On, you can  
receive faxes or calls even when the machine  
is switched off. (See Turning the machine on  
and off on this page.)  
Manual  
Easy Receive,  
Delayed Fax  
Fax/Tel  
You cannot  
receive a fax  
with  
Black Start or  
Color Start.  
1
2
Set before you switch off the machine.  
a Press Menu.  
You cannot receive a fax automatically even if you  
have set the receive mode to Fax/Tel.  
b Press a or b to choose  
General Setup.  
Press OK.  
20  
               
General setup  
Mode Timer  
3
Paper settings  
3
Setting the Mode Timer  
3
Setting the Paper Type  
3
The machine has four temporary mode keys  
on the control panel: PhotoCapture, Copy,  
Fax and Scan. You can change the amount of  
time the machine takes after the last Copy,  
Scan or PhotoCapture operation before it  
returns to Fax mode. If you choose Off, the  
machine stays in the mode you used last.  
To get the best print quality, set the machine  
for the type of paper you are using.  
a Press Menu.  
3
b Press a or b to choose  
General Setup.  
Press OK.  
c Press a or b to choose Paper Type.  
Press OK.  
d Press a or b to choose Plain,  
Inkjet, Glossy or Transparency.  
Press OK.  
e Press Stop/Exit.  
Note  
The machine ejects paper with printed  
surfaces face up onto the paper tray in  
front of the machine. When you use  
transparencies or glossy paper, remove  
each sheet at once to prevent smudging  
or paper jams.  
a Press Menu.  
b Press a or b to choose  
General Setup.  
Press OK.  
Setting the Paper Size  
3
c Press a or b to choose Mode Timer.  
Press OK.  
You can use five sizes of paper for printing  
copies: Letter, Legal, A4, A5, and 4 × 6 in.  
(10 × 15 cm) and three sizes for printing  
faxes: Letter, Legal and A4. When you  
change the size of paper you load in the  
machine, you will need to change the paper  
size setting at the same time so your machine  
can fit an incoming fax on the page.  
d Press a or b to choose 0 Sec,  
30 Secs, 1 Min, 2 Mins, 5 Mins or  
Off.  
Press OK.  
e Press Stop/Exit.  
a Press Menu.  
b Press a or b to choose  
General Setup.  
Press OK.  
c Press a or b to choose Paper Size.  
Press OK.  
21  
         
Chapter 3  
d Press a or b to choose Letter,  
Legal, A4, A5or 4"x6".  
Press OK.  
Setting the Beeper Volume  
3
You can change the beeper volume. The  
factory setting is Low. When the beeper is on,  
the machine will beep when you press a key,  
make a mistake or after you send or receive  
a fax.  
e Press Stop/Exit.  
Volume Settings  
3
a Press Menu.  
Setting the Ring Volume  
3
b Press a or b to choose  
General Setup.  
Press OK.  
You can turn the ring to Offor you can  
choose the ring volume level. This setting will  
stay until you change it again.  
c Press a or b to choose Volume.  
Press OK.  
a Press d or c  
.
d Press a or b to choose Beeper.  
Press OK.  
Setting the Ring Volume from the  
menu  
3
e Press a or b to choose Low, Med,  
Highor Off  
a Press Menu.  
Press OK.  
b Press a or b to choose  
General Setup.  
Press OK.  
f Press Stop/Exit.  
Setting the Speaker Volume  
3
c Press a or b to choose Volume.  
Press OK.  
You can adjust the machine's one-way  
speaker volume.  
d Press a or b to choose Ring.  
Press OK.  
a Press Menu.  
b Press a or b to choose  
General Setup.  
Press OK.  
e Press a or b to choose Low, Med,  
Highor Off.  
Press OK.  
c Press a or b to choose Volume.  
Press OK.  
f Press Stop/Exit.  
d Press a or b to choose Speaker.  
Press OK.  
e Press a or b to choose Low, Med,  
Highor Off.  
Press OK.  
f Press Stop/Exit.  
22  
       
General setup  
You can also adjust the speaker volume by  
pressing Hook.  
LCD display  
3
a Press Hook.  
Setting the LCD Contrast  
3
b Press d or c  
.
You can adjust the LCD contrast for a sharper  
and more vivid display. If you are having  
difficulty reading the LCD, try changing the  
contrast setting.  
This setting will stay until you change it  
again.  
3
c Press Hook.  
a Press Menu.  
b Press a or b to choose  
General Setup.  
Press OK.  
Automatic Daylight  
Savings Time  
3
c Press a or b to choose  
LCD Settings.  
You can set the machine to change  
automatically for daylight savings time. It will  
reset itself forward one hour in the Spring and  
backward one hour in the Fall. Make sure you  
have set the correct date and time in the  
Date/Timesetting.  
Press OK.  
d Press a or b to choose  
LCD Contrast.  
Press OK.  
a Press Menu.  
e Press a or b to choose Light, Medor  
Dark.  
b Press a or b to choose  
General Setup.  
Press OK.  
Press OK.  
f Press Stop/Exit.  
c Press a or b to choose  
Auto Daylight.  
Press OK.  
d Press a or b to choose On(or Off).  
Press OK.  
e Press Stop/Exit.  
23  
     
Chapter 3  
Setting the backlight  
brightness  
Setting the Off Timer  
3
3
You can set how long the LCD stays on after  
the last key press. This is a power saving  
feature. The machine can print, scan and  
receive faxes and voice calls when the LCD is  
off.  
You can adjust the brightness of the LCD  
backlight. If you are having difficulty reading  
the LCD, try changing the brightness setting.  
a Press Menu.  
a Press Menu.  
b Press a or b to choose  
General Setup.  
Press OK.  
b Press a or b to choose  
General Setup.  
Press OK.  
c Press a or b to choose  
LCD Settings.  
c Press a or b to choose  
LCD Settings.  
Press OK.  
Press OK.  
d Press a or b to choose Backlight.  
Press OK.  
d Press a or b to choose Off Timer.  
Press OK.  
e Press a or b to choose Light, Medor  
e Press a or b to choose 1 Min,  
2 Mins, 3 Mins, 5 Mins, 10 Mins,  
30 Minsor Off.  
Dark.  
Press OK.  
Press OK.  
f Press Stop/Exit.  
f Press Stop/Exit.  
Setting the Dim Timer for the  
backlight  
Note  
3
When the display is off you can press any  
key to turn it back on.  
You can set how long the LCD backlight stays  
on after the last key press.  
a Press Menu.  
b Press a or b to choose  
General Setup.  
Press OK.  
c Press a or b to choose  
LCD Settings.  
Press OK.  
d Press a or b to choose Dim Timer.  
Press OK.  
e Press a or b to choose 10 Secs,  
20 Secs, 30 Secsor Off.  
Press OK.  
f Press Stop/Exit.  
24  
     
Sending a fax  
4
4
Overseas Mode(See page 31.)  
Scan Size(See page 27.)  
Entering Fax mode  
4
When the machine is idle the date and time  
appear on the LCD. When you want to send  
a fax, or change fax send or receive settings,  
Set New Default(See page 31.)  
Factory Reset(See page 32.)  
When the option you want is highlighted,  
press OK.  
press the  
green.  
(Fax) key to illuminate it in  
Faxing from the ADF  
4
a Press  
(Fax).  
b Put the document face down in the ADF.  
c Enter the fax number using the dial pad,  
The LCD shows:  
Speed-Dial or Search.  
FAX  
d Press Black Start or Color Start.  
The machine starts scanning the  
document.  
09012345689  
Fax Resolution  
Standard  
Auto  
Contrast  
Speed-Dial  
Outgoing Call  
Note  
• To cancel, press Stop/Exit.  
• If the memory is full, the fax will be sent in  
real time.  
Fax Start  
Press  
Press a or b to scroll through the Fax key  
options. Some functions are only available  
when sending black & white faxes.  
Fax Resolution(See page 29.)  
Contrast(See page 29.)  
Speed-Dial(See page 48.)  
Outgoing Call(See page 49.)  
Caller ID hist.(See page 50.)  
Broadcasting(See page 28.)  
Delayed Fax(See page 31.)  
Batch TX(See page 31.)  
Real Time TX(See page 30.)  
Polled TX(See page 66.)  
Polling RX(See page 65.)  
26  
       
Sending a fax  
Faxing from the scanner glass  
4
Faxing A4 size documents  
from the scanner glass  
4
You can use the scanner glass to fax pages  
of a book one at a time. The documents can  
be up to letter or A4 size.  
When documents are A4 size, you need to  
set Scan Size to A4. If you do not, the bottom  
portion of the faxes will be missing.  
You cannot send multiple pages for color  
faxes.  
a Press  
(Fax).  
Note  
Since you can only scan one page at a  
time, it is easier to use the ADF if you are  
sending a multiple page document.  
b Press a or b to choose Scan Size.  
Press OK.  
4
c Press a or b to choose A4(or  
Letter).  
Press OK.  
a Press  
(Fax).  
b Load your document face down on the  
Note  
scanner glass.  
You can save the setting you use most  
often by setting it as default. (See  
page 31.)  
c Enter the fax number using the dial pad,  
Speed-Dial or Search.  
d Press Black Start or Color Start.  
If you press Black Start, the  
machine starts scanning the first  
page. Go to step e.  
Canceling a fax in progress  
4
If you want to cancel a fax while the machine  
is scanning, dialing or sending, press  
Stop/Exit.  
If you press Color Start, the  
machine starts sending the  
document.  
Color fax transmission  
4
e Do one of the following:  
To send a single page, press 2 to  
choose No(or press Black Start  
again).  
Your machine can send a color fax to  
machines that support this feature.  
However, color faxes cannot be stored in the  
memory. When you send a color fax, the  
machine will send it in real time (even if  
Real Time TXis set to Off).  
The machine starts sending the  
document.  
To send more than one page, press  
1 to choose Yesand go to step f.  
f Put the next page on the scanner glass.  
Press OK.  
The machine starts scanning the page.  
(Repeat steps e and f for each  
additional page.)  
Note  
If the memory is full and you are faxing a  
single page, it will be sent in real time.  
27  
             
Chapter 4  
• Enter the long dialing sequence numbers  
as you would normally, but remember that  
each and Speed-Dial number counts as  
one number, so the number of locations  
you can store becomes limited. (See  
Broadcasting  
(Black & White only)  
4
Broadcasting is when the same fax message  
is automatically sent to more than one fax  
number. You can include Groups, Speed-Dial  
numbers and up to 50 manually dialed  
numbers in the same broadcast.  
• If the memory is full, press Stop/Exit to  
stop the job. If more than one page has  
been scanned, press Black Start to send  
the portion that is in the memory.  
After the broadcast is finished, a Broadcast  
Report will be printed.  
a Press  
(Fax).  
To stop a Broadcast in  
progress  
4
b Load your document.  
c Press a or b to choose  
Broadcasting.  
a Press Menu.  
Press OK.  
b Press a or b to choose Fax.  
Press OK.  
d Press a or b to choose Add Number.  
Press OK.  
c Press a or b to choose  
Remaining Jobs.  
e Enter a number using Speed-Dial, a  
Group, or the dial pad.  
Press OK.  
Press OK.  
The LCD will show the fax number being  
dialed and the Broadcast job number.  
f After you have entered all the fax  
numbers by repeating steps d and e,  
press a or b to choose Complete.  
Press OK.  
d Press OK.  
The LCD will ask you the following  
message:  
Clear?  
YesiPress1  
NoiPress2  
g Press Black Start.  
Note  
e Press 1 to clear the number being  
dialed.  
• If you did not use up any of the numbers  
for Groups, access codes or credit card  
numbers, you can ‘broadcast’ faxes to as  
many as 210 different numbers.  
The LCD will then show the Broadcast  
job number.  
f Press OK.  
The LCD will ask you the following  
message:  
• The available memory will vary depending  
on the types of jobs in the memory and the  
number of locations used for  
broadcasting. If you broadcast to the  
maximum numbers available, you will not  
be able to use dual access and delayed  
fax.  
Clear?  
YesiPress1  
NoiPress2  
g Press 1 to cancel the Broadcast.  
h Press Stop/Exit.  
28  
         
Sending a fax  
Contrast  
4
Additional sending  
operations  
4
If your document is very light or very dark, you  
may want to change the contrast.  
Use Light to send a light document.  
Use Dark to send a dark document.  
Sending faxes using multiple  
settings  
4
When you send a fax you can choose any  
combination of these settings: resolution,  
contrast, overseas mode, delayed fax timer,  
polling transmission and real time  
transmission.  
a Press  
(Fax).  
b Press a or b to choose Contrast.  
Press OK.  
4
c Press a or b to choose Auto, Light  
or Dark.  
a Press  
(Fax).  
Press OK.  
The LCD shows:  
Note  
FAX  
Even if you choose Lightor Dark, the  
machine will send the fax using the Auto  
setting in any of the following conditions:  
09012345689  
Fax Resolution  
Standard  
Auto  
Contrast  
Speed-Dial  
Outgoing Call  
• When you send a color fax.  
• When you choose Photoas the Fax  
Resolution.  
Fax Start  
Press  
b Press a or b to choose any settings  
you want to change.  
Fax Resolution  
4
Press OK.  
The quality of a fax can be improved by  
changing the fax resolution.  
c After each setting is accepted, you can  
continue to change more settings.  
a Press  
(Fax).  
Note  
b Press a or b to choose  
Fax Resolution.  
Press OK.  
• Most settings are temporary and the  
machine returns to its default settings after  
you send a fax.  
• You can save some of the settings you  
use most often by setting them as default.  
These settings will stay until you change  
c Press a or b to choose the resolution  
you want.  
Press OK.  
29  
           
Chapter 4  
Note  
Note  
You can choose four different resolution  
settings for black & white faxes and two for  
color.  
If the Out of Memorymessage appears  
while scanning documents, press  
Stop/Exit to cancel or Black Start to send  
the scanned pages.  
Black & White  
Standard  
Suitable for most typed  
documents.  
Real Time Transmission  
4
Fine  
Good for small print and  
transmits a little slower than  
Standard resolution.  
When you are sending a fax, the machine will  
scan the document into the memory before  
sending them. Then, as soon as the phone  
line is free, the machine will start dialing and  
sending.  
S.Fine  
Photo  
Good for small print or artwork  
and transmits slower than Fine  
resolution.  
If the memory is full, the machine will send the  
document in real time (even if  
Real Time TXis set to Off).  
Use when the document has  
varying shades of gray or is a  
photograph. This has the  
slowest transmission.  
Sometimes, you may want to send an  
important document immediately, without  
waiting for memory transmission. You can  
turn on Real Time TX.  
Color  
Standard  
Suitable for most typed  
documents.  
To send a document at once without waiting  
for memory transmission, set  
Real Time TXto On.  
Fine  
Use when the document is a  
photograph. The transmission  
time is slower than Standard  
resolution.  
a Press  
(Fax).  
If you choose S.Fineor Photoand then  
use the Color Start key to send a fax, the  
machine will send the fax using the Fine  
setting.  
b Press a or b to choose  
Real Time TX.  
Press OK.  
c Press a or b to choose On.  
Press OK.  
Dual access  
(Black & White only)  
4
Note  
• In real time transmission, the automatic  
redial feature does not work when using  
the scanner glass.  
You can dial a number and start scanning the  
fax into memory—even when the machine is  
sending from memory, receiving faxes or  
printing PC data. The LCD shows the new job  
number and available memory.  
• If you are sending a color fax, the machine  
will send it in real time (even if  
Real Time TXis set to Off).  
To send a color fax, the machine will send the  
document in real time (even if  
Real Time TXis Off).  
The number of pages you can scan into the  
memory will vary depending on the data that  
is printed on them.  
30  
     
Sending a fax  
Overseas Mode  
4
Delayed Batch Transmission  
(Black & White only)  
4
If you are having difficulty sending a fax  
overseas due to possible interference on the  
phone line, we recommend that you turn on  
the Overseas mode. After you send a fax  
using this feature, the feature will turn itself  
off.  
Before sending the delayed faxes, your  
machine will help you economize by sorting  
all the faxes in the memory by destination and  
scheduled time. All delayed faxes that are  
scheduled to be sent at the same time to the  
same fax number will be sent as one fax to  
save transmission time.  
a Press  
(Fax).  
4
b Load your document.  
a Press  
(Fax).  
c Press a or b to choose  
Overseas Mode.  
Press OK.  
b Press a or b to choose Batch TX.  
Press OK.  
c Press a or b to choose On.  
Press OK.  
d Press a or b to choose On(or Off).  
Press OK.  
d Press Stop/Exit.  
Delayed Fax  
(Black & White only)  
4
Setting your changes as new  
default  
4
During the day you can store up to 50 faxes  
in the memory to be sent within 24-hours.  
These faxes will be sent at the time of day you  
enter in step e.  
You can save the fax settings for  
Fax Resolution, Contrast,  
Real Time TXand Scan Sizeyou use  
most often by setting them the default setting.  
These settings will stay until you change  
them again.  
a Press  
(Fax).  
b Load your document.  
a Press  
(Fax).  
c Press a or b to choose Delayed Fax.  
Press OK.  
b Press a or b to choose your new  
setting.  
d Press a or b to choose On.  
Press OK.  
Press OK.  
Repeat this step for each setting you  
want to change.  
e Enter the time you want the fax to be  
sent (in 24-hour format).  
c After changing the last setting, press a  
or b to choose Set New Default.  
Press OK.  
(For example, enter 19:45 for 7:45 PM.)  
Press OK.  
Note  
d Press 1 to choose Yes.  
e Press Stop/Exit.  
The number of pages you can scan into  
the memory depends on the amount of  
data that is printed on each page.  
31  
                 
Chapter 4  
Restoring all the settings to  
factory settings  
Sending a fax manually  
4
4
Manual transmission lets you hear the  
dialing, ringing and fax-receiving tones while  
sending a fax.  
You can restore all the settings you have  
changed to the factory settings. These  
settings will stay until you change them again.  
a Press  
(Fax).  
a Press  
(Fax).  
b Load your document.  
b Press a or b to choose  
Factory Reset.  
Press OK.  
c Pick up the handset of an external  
phone or press Hook and listen for a dial  
tone.  
c Press 1 to choose Yes.  
d Press Stop/Exit.  
d Dial the fax number you want to call.  
If you pressed Hook, dial using the  
machine's dial pad. If you picked up the  
external handset, dial on the external  
phone.  
Checking job status or  
canceling a scheduled job  
4
e When you hear the fax tone, press  
Black Start or Color Start.  
You can check which jobs are still waiting in  
the memory to be sent and cancel a job. (If  
there are no jobs, the LCD shows  
No Jobs Waiting.)  
f If you picked up the handset of an  
external phone replace it.  
a Press Menu.  
Sending a fax at the end of a  
conversation  
4
b Press a or b to choose Fax.  
Press OK.  
At the end of a conversation you can send a  
fax to the other party before you both hang  
up.  
c Press a or b to choose  
Remaining Jobs.  
Press OK.  
Any waiting jobs appear on the LCD.  
a Ask the other party to wait for fax tones  
(beeps) and then to press the Start or  
Send key before hanging up.  
d Press a or b to scroll through the jobs  
and choose the job you want to cancel.  
Press OK.  
b Press  
(Fax).  
e Do one of the following:  
To cancel, press 1 to choose Yes.  
If you want to cancel another job go  
to step d.  
c Load your document.  
d Press Black Start or Color Start.  
To exit without canceling, press 2 to  
choose No.  
e Replace the handset of an external  
phone.  
f Press Stop/Exit.  
32  
           
Sending a fax  
Out of Memory message  
4
If you get an Out of Memorymessage  
while scanning the first page of a fax, press  
Stop/Exit to cancel the fax.  
If you get an Out of Memorymessage  
while scanning a subsequent page, you will  
have the option to press Black Start to send  
the pages scanned so far, or to press  
Stop/Exit to cancel the operation.  
4
Note  
If you get an Out of Memorymessage  
while faxing and you do not want to delete  
your stored faxes to clear the memory,  
you can send the fax in real time. (See  
33  
 
Receiving a Fax  
5
5
Basic Receiving Operations  
5
Choosing the Receive Mode  
5
There are four different receive modes for your machine. You can choose the mode that best suits  
your needs.  
LCD  
How it works  
When to use it  
Fax Only  
(automatic receive)  
The machine  
automatically answers  
every call as a fax.  
For dedicated fax lines.  
Fax/Tel  
The machine controls the Use this mode if you expect to receive lots of fax  
line and automatically messages and few telephone calls. You cannot use  
answers every call. If the an answering machine on the same line, even if it is  
call is a fax it will receive on a separate wall jack on the same line. You cannot  
the fax. If the call is not a use the telephone company's Voice Mail in this  
(fax and telephone)  
(with an external or  
extension telephone  
only)  
fax it will ring  
mode.  
(pseudo/double ring) for  
you to pick up the call.  
External TAD  
The external answering  
device (TAD)  
automatically answers  
every call.  
Use this mode if you want to use an answering  
machine connected to your machine.  
(with an external  
answering device only)  
The External TAD setting works only with an  
external answering machine. Ring Delay does not  
work in this setting.  
Voice messages are  
stored on the external  
TAD. If it is a fax call, the  
machine receives the fax.  
Manual  
You control the phone line Use this mode if you do not receive many fax  
and must answer every  
call yourself.  
messages, use Distinctive Ring, or if you are using a  
computer on the same line.  
(manual receive)  
(with an external or  
extension telephone  
only)  
If you answer and hear fax tones, wait until the  
machine takes over the call, then hang up. (See  
c Press a or b to choose  
Receive Mode.  
Choosing or changing your Receive  
Mode  
5
Press OK.  
a Press Menu.  
d Press a or b to choose Fax Only,  
Fax/Tel, External TADor Manual.  
Press OK.  
b Press a or b to choose  
Initial Setup.  
Press OK.  
e Press Stop/Exit.  
34  
       
Receiving a Fax  
Setting the Ring Delay  
5
Setting the F/T Ring Time  
(Fax/Tel mode only)  
5
The Ring Delay sets the number of times the  
machine rings before it answers in Fax Only  
or Fax/Telmode. If you have external or  
extension phones on the same line as the  
machine or subscribe to the telephone  
company’s Distinctive Ring service, keep the  
ring delay setting of 4.  
If you set the Receive Mode to Fax/Tel, you  
need to decide how long the machine will  
signal you with its special pseudo/double-ring  
when you have a voice call. (If it's a fax call,  
the machine receives the fax.)  
This pseudo/double-ring happens after the  
initial ringing from the phone company. Only  
the machine rings and no other phones on the  
same line will ring with the special  
pseudo/double-ring. However, you can still  
answer the call on any telephone.  
a Press Menu.  
5
b Press a or b to choose Fax.  
Press OK.  
a Press Menu.  
c Press a or b to choose  
Setup Receive.  
Press OK.  
b Press a or b to choose Fax.  
Press OK.  
c Press a or b to choose  
Setup Receive.  
Press OK.  
d Press a or b to choose Ring Delay.  
Press OK.  
e Press a or b to choose how many  
times the line rings before the machine  
answers (0-4).  
d Press a or b to choose  
F/T Ring Time.  
Press OK.  
Press OK.  
If you choose 0, the line will not ring at  
all.  
e Press a or b to choose how long the  
machine will ring to alert you that you  
have a voice call (20, 30, 40 or 70  
seconds).  
f Press Stop/Exit.  
Press OK.  
f Press Stop/Exit.  
Note  
Even if the caller hangs up during the  
pseudo/double-ringing, the machine will  
continue to ring for the set time.  
35  
     
Chapter 5  
Easy Receive  
5
Printing a reduced incoming  
fax (Auto Reduction)  
5
If Easy Receive is On:  
5
The setting will automatically reduce an  
incoming fax to fit on one page of Letter,  
Legal or A4 size paper. The machine works  
out the reduction ratio by using the page size  
of the document and your paper size setting  
The machine receives fax calls automatically,  
even if you lift the handset of an extension or  
external phone. When you see Receiving  
on the LCD or when you hear ‘chirps’ through  
the handset of an extension phone connected  
to another telephone wall jack, just replace  
the handset and your machine will do the rest.  
a Press Menu.  
b Press a or b to choose Fax.  
Press OK.  
If Easy Receive is Off:  
5
You have to lift the handset of an external  
phone, and then press Black Start or  
Color Start on the machine.  
c Press a or b to choose  
Setup Receive.  
Press OK.  
If you are not at your machine, press l 5 1 on  
the extension phone. (See Operation from  
d Press a or b to choose  
Auto Reduction.  
Press OK.  
Note  
e Press a or b to choose On(or Off).  
Press OK.  
• If this feature is set to On, but your  
machine does not connect a fax call when  
you lift an extension or external phone  
handset, press the fax receive code l 5 1.  
f Press Stop/Exit.  
• If you send faxes from a computer on the  
same phone line and the machine  
intercepts them, set Easy Receive to Off.  
Note  
• Turn on this setting if you receive faxes  
that are split onto two pages. However, if  
the document is too long the machine may  
still print on two pages.  
a Press Menu.  
• If left and right margins are cut off, turn on  
this setting.  
b Press a or b to choose Fax.  
Press OK.  
• When this feature is set to On, the Letter or  
Legal faxes people send to you may  
appear slightly shrunk even though your  
machine prints them on Letter or Legal  
paper. This is because the machine has to  
print the Station ID of the sending machine  
at the top of the page.  
c Press a or b to choose  
Setup Receive.  
Press OK.  
d Press a or b to choose  
Easy Receive.  
Press OK.  
e Press a or b to choose On(or Off).  
Press OK.  
f Press Stop/Exit.  
36  
     
Receiving a Fax  
Receiving a fax at the end of a  
conversation  
5
At the end of a conversation on an external  
phone you can ask the other party to fax you  
information before you both hang up.  
a Ask the other party to put the document  
in their machine and to press the Start or  
Send key.  
b When you hear the other machine's  
CNG tones (beeps), press Black Start  
or Color Start.  
5
c Press 2 to receive a fax.  
d Replace the handset of the external  
phone.  
Printing a fax from the  
memory  
5
If you have chosen paging or fax storage, you  
can still print a fax from the memory when you  
are at your machine. (See Turning off  
a Press Menu.  
b Press a or b to choose Fax.  
Press OK.  
c Press a or b to choose  
Advanced Fax Operation.  
Press OK.  
d Press a or b to choose Print Fax.  
Press OK.  
e Press Black Start.  
37  
   
Phone Services and External  
devices  
6
6
Press l 5 1 and wait for the chirp or until the  
LCD shows Receiving, and then hang up.  
Voice operations  
6
Voice calls can be made either with an  
extension or external telephone.  
Note  
You can also use the Easy Receive  
feature to make your machine  
automatically take the call. (See Easy  
Tone or pulse  
6
If you are using an external phone and have  
a pulse dialing service, but need to send tone  
signals (for example, for telephone banking),  
follow the instructions below. If you have  
Touch Tone service, you will not need this  
feature to send tone signals.  
Fax/Tel mode when the power  
key is on  
6
When the machine is in Fax/Tel mode, it will  
use the F/T Ring Time (pseudo/double-  
ringing) to alert you to pick up a voice call.  
a Lift the handset of the external phone.  
b Press # on the control panel of your  
machine. Any digits dialed after this will  
send tone signals.  
If you are at an extension phone, you'll need  
to lift the handset during the F/T Ring Time  
and then press # 5 1 between the  
pseudo/double rings. If no one is on the line,  
or if someone wants to send you a fax, send  
the call back to the machine by pressing  
l 5 1.  
When you hang up, the machine will  
return to the pulse dialing service.  
Operation from extension  
telephones  
6
Fax/Tel mode when the power  
key is off  
If you answer a fax call on an extension or an  
external telephone connected to the EXT.  
jack of the machine, you can make your  
machine take the call by using the Fax  
Receive Code. When you press the Fax  
Receive Code l 5 1, the machine starts to  
receive the fax.  
6
You can change the default setting of the  
On/Off key to Fax Receive:Onso that you  
can receive faxes when the power key is off.  
mode will work in the following ways.  
If the machine answers a voice call and  
Fax/Tel mode does not work when the power  
key is off. The machine will not answer  
telephone or fax calls and will keep ringing. If  
you are at an external or extension phone, lift  
the handset and talk. If you hear fax tones,  
hold the handset until Easy Receive activates  
your machine. If the other party says they  
want to send you a fax, activate the machine  
by pressing l 5 1.  
pseudo/double-rings for you to take over, use the  
Telephone Answer Code # 5 1 to take the call at  
an extension phone. (See Setting the F/T Ring  
If you answer a call and no one is on  
the line:  
6
You should assume that you're receiving a  
manual fax.  
38  
           
Phone Services and External devices  
What does Brother's ‘Distinctive Ring’  
do?  
Phone line services  
6
6
Your machine supports the Caller ID and  
Distinctive Ring subscriber telephone  
services that some telephone companies  
offer.  
The Brother machine has a Distinctive Ring  
feature that allows you to use your machine to  
take full advantage of the telephone  
company's Distinctive Ring service. The new  
phone number on your line can just receive  
faxes.  
Note  
• If you have Voice Mail, Call Waiting, Call  
Waiting/Caller ID, RingMaster, an  
Note  
answering service, an alarm system or  
other custom features on your telephone  
line, it may affect the way your machine  
You must pay for your telephone  
company's Distinctive Ring service before  
you program the machine to work with it.  
Do you have Voice Mail?  
6
6
If you have Voice Mail on the phone line that  
you will install your new machine on, there is  
a strong possibility that Voice Mail and the  
machine will conflict with each other while  
receiving incoming calls. However, the  
Distinctive Ring feature allows you to use  
more than one number on your line, so  
both Voice Mail and the machine can work  
together without any problems. If each one  
has a separate phone number, neither will  
interfere with the other's operations.  
• If you have Voice Mail on your phone line,  
read the following carefully.  
Distinctive Ring  
6
Brother uses the term ‘Distinctive Ring’ but  
different telephone companies have other  
names for this service such as SmartRing,  
RingMaster, Teen-Ring, Indent-a-Call or  
Indent-a-Ring.  
If you decide to get the Distinctive Ring  
service from the telephone company, you will  
need to follow the directions on next page to  
‘register’ the new Distinctive Ring pattern  
they give you. This is so your machine can  
recognize its incoming calls.  
What does your telephone company's  
‘Distinctive Ring’ do?  
6
Your telephone company's Distinctive Ring  
service allows you to have more than one  
number on the same phone line. If you need  
more than one phone number, it is  
cheaper than paying for an extra line. Each  
phone number has its own distinctive ring  
pattern, so you will know which phone  
number is ringing. This is one way you can  
have a separate phone number for your  
machine.  
Note  
You can change or cancel the Distinctive  
Ring pattern at any time. You can switch it  
off temporarily, and turn it back on later.  
When you get a new fax number, make  
sure you reset this feature.  
Note  
Please call your telephone company for  
availability and rates.  
39  
   
Chapter 6  
Before you choose the ring pattern to  
register  
Registering the Distinctive  
Ring pattern  
6
6
You can only register one Distinctive Ring  
pattern with the machine. Some ring patterns  
cannot be registered. The ring patterns below  
are supported by your Brother machine.  
Register the one your telephone company  
gives you.  
After you have set the Distinctive Ring feature  
to on, the receive mode is set to Manual  
automatically. You cannot change the receive  
mode to another mode while the Distinctive  
Ring is set to on.  
a Press Menu.  
Ring  
Rings  
Pattern  
b Press a or b to choose Fax.  
Press OK.  
1
2
3
4
long-long  
short-long-short  
short-short-long  
c Press a or b to choose  
Miscellaneous.  
Press OK.  
very long (normal  
pattern)  
d Press a or b to choose Distinctive.  
Press OK.  
Note  
If the ring pattern you received is not on  
this chart, please call your telephone  
company and ask for one that is  
shown.  
e Press a or b to choose Set.  
Press OK.  
f Press a or b to choose the stored ring  
pattern you want to use.  
The machine will only answer calls to its  
Press OK.  
registered number.  
(You hear each pattern as you scroll  
through the four patterns. Make sure  
you choose the pattern that the  
telephone company gave you.)  
The first two rings are silent on the  
machine. This is because the fax must  
‘listen’ to the ring pattern (to compare it to  
the pattern that was ‘registered’). (Other  
telephones on the same line will ring.)  
g Press Stop/Exit.  
Distinctive Ring is now set to on.  
If you program the machine properly, it will  
recognize the registered ring pattern of the  
‘fax number’ within 2 ring patterns and  
then answer with a fax tone. When the  
‘voice number’ is called, the machine will  
not answer.  
Turning off Distinctive Ring  
6
a Press Menu.  
b Press a or b to choose Fax.  
Press OK.  
c Press a or b to choose  
Miscellaneous.  
Press OK.  
d Press a or b to choose Distinctive.  
Press OK.  
e Press a or b to choose Off.  
Press OK.  
40  
   
Phone Services and External devices  
f Press Stop/Exit.  
Caller ID  
6
Note  
The Caller ID feature lets you use the Caller  
ID subscriber service offered by many local  
telephone companies. Call your telephone  
company for details. This service shows the  
telephone number, or name if it is available,  
of your caller as the line rings.  
If you turn off Distinctive Ring, the  
machine will stay in Manualreceive  
mode. You will need to set the Receive  
Mode again. (See Choosing the Receive  
You can use a number in the Caller ID History  
to send a fax, add it to Speed-Dial, or delete  
it from the history. (See Caller ID history on  
page 50.)  
After a few rings, the LCD shows the  
telephone number of your caller (and name, if  
available). Once you pick up the external  
phone's handset, the Caller ID information  
disappears from the LCD, but the call  
information stays stored in the Caller ID  
memory.  
6
You can see the first 15 characters of the  
number (or name).  
The Out of Areamessage means the  
call originated outside your Caller ID  
service area.  
The Private Callmessage means the  
caller has intentionally blocked  
transmission of information.  
You can print a list of the Caller ID information  
received by your machine. (See Printing  
Note  
Caller ID service varies with different  
carriers. Call your local telephone  
company to find out about the kind of  
service available in your area.  
41  
   
Chapter 6  
Viewing Caller ID List  
6
Printing Caller ID List  
6
Caller ID memory stores information for up to  
thirty calls. When the thirty-first call comes in,  
information about the first call is erased. You  
can scroll through Caller ID information to  
review those calls made to your machine.  
a Press Menu.  
b Press a or b to choose Fax.  
Press OK.  
c Press a or b to choose  
Miscellaneous.  
Press OK.  
a Press Menu.  
b Press a or b to choose Fax.  
Press OK.  
d Press a or b to choose Caller ID.  
Press OK.  
c Press a or b to choose  
Miscellaneous.  
Press OK.  
e Press a or b to choose  
Print Report.  
Press OK.  
d Press a or b to choose Caller ID.  
Press OK.  
If no ID is stored, the beeper will sound  
and No Caller IDwill appear on the  
LCD.  
e Press a or b to choose Display#.  
Press OK.  
f Press Black Start or Color Start.  
The Caller ID of the last call will appear  
on the display. If no ID is stored, the  
beeper will sound and No Caller ID  
will appear on the display.  
g After printing has finished, press  
Stop/Exit.  
f Press a or b to scroll through the Caller  
ID memory to choose the Caller ID you  
want to view, and then press OK.  
The LCD shows the caller's number and  
the date and time of the call.  
g Do one of the following:  
To return to the Caller ID listing,  
press d.  
To finish viewing, press Stop/Exit.  
Note  
You can also view the Caller ID list by  
pressing  
(Fax). (See Caller ID  
42  
     
Phone Services and External devices  
The TAD must answer within four rings (the  
recommended setting is two rings). The  
machine cannot hear CNG tones until the  
TAD has answered the call, and with four  
rings there are only 8 to 10 seconds of CNG  
tones left for the fax ‘handshake’. Make sure  
you carefully follow the instructions in this  
guide for recording your outgoing message.  
We do not recommend using the toll saver  
feature on your external answering machine if  
it exceeds five rings.  
Connecting an external  
device to your machine  
6
Connecting an external or  
extension telephone  
6
You can connect a separate telephone (or  
telephone answering device) directly to your  
machine as shown in the diagram below.  
Connect the telephone line cord to the jack  
labeled EXT.  
Note  
• If you do not receive all your faxes, reduce  
the Ring Delay setting on your external  
TAD.  
1
6
• If You Subscribe to your Telephone  
company's Distinctive Ring Service:  
You may connect an external TAD to a  
separate wall jack only if you subscribe to  
your telephone company's Distinctive  
Ring service, have registered the  
distinctive ring pattern on your machine,  
and use that number as a fax number. The  
recommended setting is at least four rings  
on the external TAD when you have the  
telephone company's Distinctive Ring  
Service. You cannot use the Toll Saver  
setting.  
2
1
2
Extension telephone  
External telephone  
When you are using an external phone, the  
LCD shows Telephone.  
• If You Do Not Subscribe to Distinctive  
Ring Service:  
You must plug your TAD into the EXT.  
jack of your machine. If your TAD is  
plugged into a wall jack, both your  
machine and the TAD will try to control the  
phone line. (See illustration below.)  
Connecting an external TAD  
(telephone answering device)  
6
You may choose to connect an external  
answering device. However, when you have  
an external TAD on the same telephone line  
as the machine, the TAD answers all calls  
and the machine ‘listens’ for fax calling (CNG)  
tones. If it hears them, the machine takes  
over the call and receives the fax. If it does  
not hear CNG tones, the machine lets the  
TAD continue playing your outgoing message  
so your caller can leave you a voice  
message.  
43  
     
Chapter 6  
f Set the Receive Mode to  
External TAD. (See Choosing the  
Improper Setup  
Unless you are using Distinctive Ring, the  
TAD must be connected to the EXT jack of  
the machine.  
Recording outgoing message (OGM)  
on an external TAD  
6
Timing is important in recording this  
message. The message sets up the ways to  
handle both manual and automatic fax  
reception.  
1
1
a Record 5 seconds of silence at the  
beginning of your message. (This allows  
your machine time to listen for the fax  
CNG tones of automatic transmissions  
before they stop.)  
b Limit your speaking to 20 seconds.  
c End your 20-second message by giving  
your Fax Receive Code for people  
sending manual faxes. For example:  
‘After the beep, leave a message or  
1
TAD  
When the TAD answers a call, the LCD  
shows Telephone.  
send a fax by pressing l 5 1 and Start.’  
Note  
Connections  
6
We recommend beginning your OGM with  
an initial 5-second silence because the  
machine cannot hear fax tones over a  
resonant or loud voice. You may try  
omitting this pause, but if your machine  
has trouble receiving, then you must re-  
record the OGM to include it.  
The external TAD must be plugged into the  
jack labeled EXT. Your machine cannot work  
properly if you plug the TAD into a wall jack  
(unless you are using Distinctive Ring).  
a Plug the telephone line cord from the  
telephone wall jack into the jack labeled  
LINE.  
b Plug the telephone line cord from the  
external TAD into the jack labeled EXT.  
(Make sure this cord is connected to the  
TAD at the TAD's telephone line jack,  
and not its handset jack.)  
c Set your external TAD to four rings or  
less. (The machine's Ring Delay setting  
does not apply.)  
d Record the outgoing message on your  
external TAD.  
e Set the TAD to answer calls.  
44  
   
Phone Services and External devices  
The third way is the easiest: Buy a triplex  
adapter. You can plug a triplex adapter into  
an RJ14 outlet. It separates the wires into two  
separate RJ11 jacks (Line 1, Line 2) and a  
third RJ14 jack (Lines 1 and 2). If your  
machine is on Line 1, plug the machine into  
L1 of the triplex adapter. If your machine is on  
Line 2, plug it into L2 of the triple adapter.  
Special line considerations  
6
Roll over phone lines  
6
A roll over phone system is a group of two or  
more separate telephone lines that pass  
incoming calls to each other if they are busy.  
The calls are usually passed down or ‘rolled  
over’ to the next available phone line in a  
preset order.  
Triplex Adapter  
6
RJ14  
Your machine can work in a roll over system  
as long as it is the last number in the  
sequence, so the call cannot roll away. Do not  
put the machine on any of the other numbers;  
when the other lines are busy and a second  
fax call is received, the fax call will be sent to  
a line that does not have a fax machine. Your  
machine will work best on a dedicated  
line.  
RJ11  
RJ14  
6
Installing machine, external two-line  
TAD and two-line telephone  
6
When you are installing an external two-line  
telephone answering device (TAD) and a  
two-line telephone, your machine must be  
isolated on one line at both the wall jack and  
at the TAD. The most common connection is  
to put the machine on Line 2, which is  
explained in the following steps. The back of  
the two-line TAD must have two telephone  
jacks: one labeled L1 or L1/L2, and the other  
labeled L2. You will need at least three  
telephone line cords, the one that came with  
your machine and two for your external two-  
line TAD. You will need a fourth line cord if  
you add a two-line telephone.  
Two-line phone system  
6
A two-line phone system is nothing more than  
two separate phone numbers on the same  
wall outlet. The two phone numbers can be  
on separate jacks (RJ11) or mixed into one  
jack (RJ14). Your machine must be plugged  
into an RJ11 jack. RJ11 and RJ14 jacks may  
be equal in size and appearance and both  
may contain four wires (black, red, green,  
yellow). To test the type of jack, plug in a two-  
line phone and see if it can access both lines.  
If it can, you must separate the line for your  
machine. (See page 36.)  
a Put the two-line TAD and the two-line  
telephone next to your machine.  
Converting telephone wall outlets  
6
There are three ways to convert to an RJ11  
jack. The first two ways may require help from  
the telephone company. You can change the  
wall outlets from one RJ14 jack to two RJ11  
jacks. Or you can have an RJ11 wall outlet  
installed and slave or jump one of the phone  
numbers to it.  
b Plug one end of the telephone line cord  
for your machine into the L2 jack of the  
triplex adapter. Plug the other end into  
the LINE jack on the back of the  
machine.  
c Plug one end of the first telephone line  
cord for your TAD into the L1 jack of the  
triplex adapter. Plug the other end into  
the L1 or L1/L2 jack of the two-line TAD.  
45  
         
Chapter 6  
d Plug one end of the second telephone  
line cord for your TAD into the L2 jack of  
the two-line TAD. Plug the other end into  
the EXT. jack on the left side of the  
machine.  
If you are installing the machine to  
work with a PBX  
6
a It is not guaranteed that the unit will work  
properly under all circumstances with a  
PBX. Report any cases of problems first  
to the company that handles your PBX.  
1
2
b If all incoming calls will be answered by  
a switchboard operator, we recommend  
setting the Receive Mode to Manual. All  
incoming calls should at first be  
3
4
regarded as telephone calls.  
1
2
3
4
Triplex Adapter  
Two Line Phone  
Custom features on your  
phone line  
External Two Line TAD  
Machine  
6
If you have Voice Mail, Call Waiting, Call  
Waiting/Caller ID, RingMaster, an answering  
service, an alarm system or any other custom  
feature on one phone line it may create a  
problem with the operation of your machine.  
You can keep two-line telephones on other  
wall outlets as always. There are two ways to  
add a two-line telephone to the machine's  
wall outlet. You can plug the telephone line  
cord from the two-line telephone into the  
L1+L2 jack of the triplex adapter. Or you can  
plug the two-line telephone into the TEL jack  
of the two-line TAD.  
Using a cordless phone  
6
Multi-line connections (PBX)  
6
If your cordless telephone is connected to the  
EXT. jack of the machine and you typically  
carry the cordless handset elsewhere, it is  
easier to answer calls during the Ring Delay.  
Most offices use a central telephone system.  
While it is often relatively simple to connect  
the machine to a key system or a PBX  
(Private Branch Exchange), we suggest that  
you contact the company that installed your  
telephone system and ask them to connect  
the machine for you. It is advisable to have a  
separate line for the machine.  
If you let the machine answer first, you will  
have to go to the machine so you can press  
Hook to send the call to the cordless handset.  
If the machine is to be connected to a multi-  
line system, ask your installer to connect the  
unit to the last line on the system. This  
prevents the unit from being activated each  
time a telephone call is received.  
46  
     
Phone Services and External devices  
Changing the remote codes  
6
The preset Fax Receive Code is l 5 1. The  
preset Telephone Answer Code is # 5 1. If  
you want to, you can replace them with your  
own codes.  
a Press Menu.  
b Press a or b to choose Fax.  
Press OK.  
c Press a or b to choose  
Setup Receive.  
Press OK.  
d Press a or b to choose  
Remote Codes.  
6
Press OK.  
e Press a or b to choose On(or Off).  
Press OK.  
f Enter the new Fax Receive Code.  
Press OK.  
g Enter the new Telephone Answer Code.  
Press OK.  
h Press Stop/Exit.  
Note  
• If you are always disconnected when  
accessing your external TAD remotely, try  
changing the Fax Receive Code and  
Telephone Answer Code to another three-  
digit code (such as # # # and 9 9 9).  
• Remote Codes might not work with some  
telephone systems.  
47  
 
Quick-Dial Numbers and Dialing  
Options  
7
7
Dialing Options  
7
Note  
If the LCD shows Not Registered  
when you enter a Speed-Dial number, a  
number has not been stored at this  
location.  
You can dial in any of the following ways.  
Manual dialing  
7
Press all of the digits of the fax number.  
Search by Alphabetical Order  
7
You can search for names you have stored in  
the Speed-Dial memory.  
a Press Search/Speed Dial.  
You can also choose Speed-Dialby  
pressing  
(Fax).  
b Press a or b to choose  
Alphabetical Order.  
Press OK.  
Speed-Dialing  
7
Note  
• Press l to make the LCD font size larger.  
• Press # to make the LCD font size smaller.  
a Press Search/Speed Dial.  
c Use the dial pad to enter the first letter of  
the name, and then press a or b to  
choose the name and number you want  
to call.  
Press OK.  
You can also choose Speed-Dialby  
pressing  
(Fax).  
b Press the two-digit Speed-Dial number.  
c If you have two numbers in the location,  
press a or b to choose the number you  
want to call.  
Press OK.  
48  
             
Quick-Dial Numbers and Dialing Options  
c Press a or b to choose Send a fax.  
Press OK.  
Search by Numerical Order  
7
You can use the Speed-Dial location to  
search for names and numbers you have  
stored in Speed-Dial memories.  
d Press Black Start or Color Start.  
Note  
In Real Time Transmission the automatic  
redial feature does not work when using  
the scanner glass.  
a Press Search/Speed Dial.  
You can also choose Speed-Dialby  
pressing  
(Fax).  
b Press a or b to choose  
Numerical Order.  
Press OK.  
Outgoing Call  
7
The last 30 numbers you faxed to will be  
stored in the outgoing call history. You can  
choose one of these numbers to send a fax,  
add it to Speed-Dial, or delete it from the  
history.  
Note  
• Press l to make the LCD font size larger.  
• Press # to make the LCD font size smaller.  
a Press Redial/Pause.  
c Enter the first digit (1 to 8) of a 2-digit  
Speed-Dial location, and then press a  
or b to choose the name and number  
you want to call.  
7
You can also choose Outgoing Call  
by pressing  
(Fax).  
(For example, enter 3 to start your  
search at Speed-Dial location 30.)  
Press OK.  
b Press a or b to choose the number you  
want to call.  
Press OK.  
c Do one of the following:  
To send a fax, press a or b to  
choose Send a fax.  
Press OK.  
Fax Redial  
7
If you are sending a fax manually and the line  
is busy, press Redial/Pause, and then press  
Black Start or Color Start to try again. If you  
want to make a second call to a number you  
recently dialed, you can press Redial/Pause  
and choose one of the last 30 numbers from  
the Outgoing Call List.  
If you want to store the number,  
press a or b to choose  
Add to Speed-Dial.  
Press OK.  
Press a or b to choose Delete.  
Press OK.  
Redial/Pause only works if you dialed from  
the control panel. If you are sending a fax  
automatically and the line is busy, the  
machine will automatically redial once after  
five minutes.  
Then, confirm the Delete by  
pressing 1.  
a Press Redial/Pause.  
b Press a or b to choose the number you  
want to redial.  
Press OK.  
49  
       
Chapter 7  
Caller ID history  
7
Storing numbers for  
easy dialing  
7
This feature requires the Caller ID subscriber  
service offered by many local telephone  
companies. (See Caller ID on page 41.)  
You can set up your machine to do the  
following types of easy dialing: Speed-Dial  
and Groups for broadcasting faxes. When  
you dial a Quick-Dial number, the LCD shows  
the name, if you stored it, or the number.  
The last 30 numbers of faxes you received  
will be stored in the Caller ID history. You can  
choose one of these numbers to send a fax,  
add it to Speed-Dial, or delete it from the  
history.  
Note  
If you lose electrical power, the Quick-Dial  
numbers that are in the memory will not be  
lost.  
a Press  
(Fax).  
b Press a or b to choose  
Caller ID hist..  
Press OK.  
Storing Speed-Dial numbers  
7
c Press a or b to choose the number you  
You can store up to 80 2-digit Speed-Dial  
locations with a name, and each name can  
have two numbers. When you dial you will  
only have to press a few keys (For example:  
Search/Speed Dial, the two-digit number,  
and Black Start or Color Start).  
want to call.  
Press OK.  
d Do one of the following:  
To send a fax, press a or b to  
choose Send a fax.  
Press OK.  
a Press Menu.  
If you want to store the number,  
press a or b to choose  
Add to Speed-Dial.  
Press OK.  
b Press a or b to choose Fax.  
Press OK.  
Press a or b to choose Delete.  
Press OK.  
c Press a or b to choose  
Set Quick-Dial.  
Press OK.  
d Press a or b to choose Speed-Dial.  
Press OK.  
Then, confirm the Delete by  
pressing 1.  
e Press a or b to choose the 2-digit  
Speed-Dial location you want to store  
the number in.  
Note  
You can print the Caller ID list. (See  
Press OK.  
f Do one of the following:  
Enter the name (up to 15 characters)  
using the dial pad.  
Pause  
7
Press Redial/Pause to put a 3.5-second  
pause between numbers. If you are dialing  
overseas, you can press Redial/Pause as  
many times as needed to increase the length  
of the pause.  
Press OK.  
(To help you enter letters, see  
To store the number without a name,  
press OK.  
50  
           
Quick-Dial Numbers and Dialing Options  
g Enter the fax or telephone number (up to  
f Press OK to confirm the fax or  
20 digits).  
telephone number.  
Press OK.  
g Do one of the following:  
Enter the second fax or telephone  
number (up to 20 digits).  
Press OK.  
h Do one of the following:  
Enter the second fax or telephone  
number (up to 20 digits).  
Press OK.  
If you do not want to store a second  
number, press OK.  
If you do not want to store a second  
number, press OK.  
h Press Stop/Exit.  
i Do one of the following:  
To store another Speed-Dial  
number, go to step e.  
To finish the setting, press  
Stop/Exit.  
Storing Speed-Dial numbers  
from the Caller ID history  
7
If you have the Caller ID subscriber service  
from your telephone company you can also  
store Speed-Dial numbers from incoming  
calls in the Caller ID History. (See Caller ID  
Storing Speed-Dial numbers  
from Outgoing Calls  
7
7
You can also store Speed-Dial numbers from  
the Outgoing Call history.  
a Press  
(Fax).  
a Press Redial/Pause.  
b Press a or b to choose  
Caller ID hist..  
Press OK.  
You can also choose Outgoing Call  
by pressing  
(Fax).  
c Press a or b to choose the number you  
b Press a or b to choose the name or  
number you want to store.  
Press OK.  
want to store.  
Press OK.  
d Press a or b to choose  
Add to Speed-Dial.  
Press OK.  
c Press a or b to choose  
Add to Speed-Dial.  
Press OK.  
e Press a or b to choose the 2-digit  
Speed-Dial location you want to store  
the number in.  
d Press a or b to choose the 2-digit  
Speed-Dial location you want to store  
the number in.  
Press OK.  
Press OK.  
f Do one of the following:  
Enter the name (up to 15 characters)  
using the dial pad.  
e Do one of the following:  
Enter the name (up to 15 characters)  
using the dial pad.  
Press OK.  
Press OK.  
(To help you enter letters, see  
To store the number without a name,  
press OK.  
(To help you enter letters, see  
To store the number without a name,  
press OK.  
51  
     
Chapter 7  
g Press OK to confirm the fax or  
If you want to erase the whole name or whole  
number, press Clear when the cursor is under  
the first character. The characters above and  
to the right of the cursor will be deleted.  
telephone number.  
h Do one of the following:  
Enter the second fax or telephone  
number (up to 20 digits).  
Press OK.  
g Do one of the following:  
Enter the name (up to 15 characters)  
using the dial pad.  
If you do not want to store a second  
number, press OK.  
Press OK.  
If you do not want to change the  
name, press OK.  
i Press Stop/Exit.  
Changing Speed-Dial names  
or numbers  
h Do one of the following:  
Enter the new fax or telephone  
number.  
7
You can change or delete a Speed-Dial  
number that has already been stored.  
Press OK.  
If you do not want to change the  
number, press OK.  
a Press Menu.  
i Do one of the following:  
Enter the second new fax or  
telephone number (up to 20 digits).  
Press OK.  
b Press a or b to choose Fax.  
Press OK.  
c Press a or b to choose  
Set Quick-Dial.  
Press OK.  
If you do not want to change the  
number, press OK.  
j Press Stop/Exit.  
d Press a or b to choose Speed-Dial.  
Press OK.  
Setting up Groups for  
Broadcasting  
e Press a or b to choose the 2-digit  
7
Speed-Dial location you want to change.  
Press OK.  
Groups, which can be stored on a Speed-Dial  
location, allow you to send the same fax  
message to many fax numbers by pressing  
only Search/Speed Dial, the two-digit  
location and Black Start. First, you'll need to  
store each fax number in a Speed-Dial  
location. Then you can include them as  
numbers in the Group. Each Group uses up a  
Speed-Dial location. You can have up to six  
Groups, or you can assign up to 79 numbers  
to one large Group.  
f Do one of the following:  
Press a or b to choose Change.  
Press OK and go to step g.  
Press a or b to choose Delete.  
Press OK.  
Then, confirm the Delete by  
pressing 1 and Stop/Exit.  
Note  
How to change the stored name or number:  
If you want to change a character, press  
to position the cursor under the character  
you want to change, and then type over it.  
d
or  
c
a Press Menu.  
52  
     
Quick-Dial Numbers and Dialing Options  
b Press a or b to choose Fax.  
Press OK.  
Changing Group name  
7
a Press Menu.  
c Press a or b to choose  
Set Quick-Dial.  
Press OK.  
b Press a or b to choose Fax.  
Press OK.  
c Press a or b to choose  
Set Quick-Dial.  
Press OK.  
d Press a or b to choose  
Setup Groups.  
Press OK.  
d Press a or b to choose  
Setup Groups.  
e Press a or b to choose Group 1,  
Group 2, Group 3, Group 4,  
Group 5or Group 6for the Group  
name where you will store the fax  
numbers.  
Press OK.  
e Press a or b to choose the Group  
name you want to change.  
Press OK.  
Press OK.  
f Press a or b to choose the 2-digit  
location where you want to add to the  
Group.  
f Press a or b to choose  
Change Group name.  
Press OK.  
7
Press OK.  
Note  
g Press a or b to choose Add Number.  
Press OK.  
How to change the stored name or number:  
If you want to change a character, press  
d
or  
h Press a or b to choose the number you  
want to add.  
c
to position the cursor under the character  
you want to change, and then type over it.  
If you want to erase the whole name or whole  
number, press Clear when the cursor is under  
the first character. The characters above and  
to the right of the cursor will be deleted.  
Press OK.  
i After you have finished adding numbers  
by repeating steps g and h, press a or  
b to choose Complete.  
g Enter the new name (up to 15  
characters) using the dial pad.  
Press OK.  
Press OK.  
example, type NEW CLIENTS).  
j Press Stop/Exit.  
h Press a or b to choose Complete.  
Press OK.  
Note  
You can print a list of all the Speed-Dial  
numbers. Group numbers will be marked  
in the GROUP column. (See Reports on  
page 64.)  
i Press Stop/Exit.  
Deleting a Group  
7
a Press Menu.  
b Press a or b to choose Fax.  
Press OK.  
53  
   
Chapter 7  
c Press a or b to choose  
Set Quick-Dial.  
Press OK.  
Access codes and credit card  
numbers  
7
Sometimes you may want to choose from  
several long distance carriers when you make  
a call. Rates may vary depending on the time  
and destination. To take advantage of low  
d Press a or b to choose  
Setup Groups.  
Press OK.  
rates, you can store the access codes or long-  
distance carriers and credit card numbers as  
Speed-Dial numbers. You can store these  
long dialing sequences by dividing them and  
setting them up as separate Speed-Dial  
numbers in any combination. You can even  
include manual dialing using the dial pad. (See  
e Press a or b to choose the Group you  
want to delete.  
Press OK.  
f Press a or b to choose Delete.  
Press OK.  
Then, confirm the Delete by pressing 1.  
g Press a or b to choose Complete.  
Press OK.  
For example, you have stored ‘555’ on  
Speed-Dial: 03 and ‘7000’ on Speed-Dial: 02.  
h Press Stop/Exit.  
a Press Search/Speed Dial.  
b Enter 03.  
Deleting a number from a Group  
7
a Press Menu.  
Note  
If you stored 2 numbers in one Speed-Dial  
location, you will be asked which number  
you want to send to.  
b Press a or b to choose Fax.  
Press OK.  
c Press a or b to choose  
Set Quick-Dial.  
Press OK.  
c Press a or b to choose Speed-Dial.  
Press OK.  
d Press a or b to choose  
Setup Groups.  
d Enter 02.  
e Press Black Start or Color Start.  
Press OK.  
You will dial ‘555-7000’.  
e Press a or b to choose the Group you  
want to change.  
To temporarily change a number, you can  
substitute part of the number with manual  
dialing using the dial pad. For example, to  
change the number to 555-7001 you could  
press Search/Speed Dial, 03 and then press  
7001 using the dial pad.  
Press OK.  
f Press a or b to choose the number you  
want to delete.  
Press OK.  
Then, confirm the Delete by pressing 1.  
Note  
g Press a or b to choose Complete.  
Press OK.  
If you must wait for another dial tone or  
signal at any point in the dialing sequence,  
create a pause in the number by pressing  
Redial/Pause. Each key press adds a  
3.5-second delay.  
h Press Stop/Exit.  
54  
 
Advanced Fax Operation (Black  
& White only)  
8
8
You can only use one advanced fax  
operation at a time:  
f Enter the forwarding number (up to 20  
digits).  
Press OK.  
Fax Forwarding  
Paging  
g Press a or b to choose  
Backup Print:On or  
Backup Print:Off.  
Press OK.  
Fax Storage  
Fax Preview  
PC Fax Receive  
Off  
Note  
• If you choose Backup Print:On, the  
machine will also print the fax at your  
machine so you will have a copy. This is  
the safety feature in case there is a power  
failure before the fax is forwarded or a  
problem at the receiving machine. The  
machine can store faxes approximately 24  
hours if there is a power failure.  
You can change your selection at any time. If  
received faxes are still in the machine’s  
memory when you change the advanced fax  
operations, an LCD question will appear.  
• When Fax Forwarding is turned on your  
machine will only receive black & white  
faxes into memory. Color faxes will not be  
received, unless the sending machine  
converts them to black & white before  
sending.  
Fax Operations  
8
8
Fax Forwarding  
8
When you choose Fax Forward, your  
machine stores the received fax in the  
memory. The machine will then dial the fax  
number you have programmed and forward  
the fax message.  
h Press Stop/Exit.  
Paging  
8
a Press Menu.  
When you choose Paging, your machine  
dials the pager number you have  
programmed, and then dials your PIN  
(Personal identification Number). This  
activates your pager so you will know that you  
have a fax message in the memory.  
b Press a or b to choose Fax.  
Press OK.  
c Press a or b to choose  
Advanced Fax Operation.  
Press OK.  
If you have set Paging, a backup copy of the  
received fax will automatically be printed at  
the machine.  
d Press a or b to choose  
Fwd/Page/Store.  
Press OK.  
a Press Menu.  
b Press a or b to choose Fax.  
Press OK.  
e Press a or b to choose Fax Forward.  
Press OK.  
55  
       
Chapter 8  
c Press a or b to choose  
Advanced Fax Operation.  
Press OK.  
Fax Storage  
8
If you choose Fax Storage, your machine  
stores the received fax in the memory. You  
will be able to retrieve fax messages from  
another location using the remote retrieval  
commands.  
d Press a or b to choose  
Fwd/Page/Store.  
Press OK.  
e Press a or b to choose Paging.  
Press OK.  
If you have set Fax Storage, a backup copy  
will automatically be printed at the machine.  
f Enter your pager phone number  
followed by # # (up to 20 digits).  
Press OK.  
a Press Menu.  
b Press a or b to choose Fax.  
Press OK.  
Do not include the area code if it is the  
same as that of your machine.  
For example, press:  
c Press a or b to choose  
Advanced Fax Operation.  
Press OK.  
1 8 0 0 5 5 5 1 2 3 4 # #.  
g Do one of the following:  
If your pager needs a PIN, enter the  
PIN, press #, press Redial/Pause,  
and then enter your fax number  
followed by # #.  
d Press a or b to choose  
Fwd/Page/Store.  
Press OK.  
e Press a or b to choose Fax Storage.  
Press OK.  
Press OK.  
For example, press:  
1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5  
5 6 7 8 9 # #  
f Press Stop/Exit.  
If you do not need a PIN, press:  
Redial/Pause, and then enter your  
fax number followed by # #. Press  
OK.  
Note  
If Fax Storage is turned on your machine  
cannot receive a color fax unless the  
sending machine converts it to black &  
white.  
For example, press:  
Redial/Pause 1 8 0 0 5 5 5 6 7 8 9 # #  
h Press Stop/Exit.  
Note  
• You cannot change a paging number or  
PIN remotely.  
• If Paging is turned on your machine  
cannot receive a color fax unless the  
sending machine converts it to black &  
white.  
56  
 
Advanced Fax Operation (Black & White only)  
b Press a or b to choose the fax you  
Fax Preview  
8
want to see.  
Press OK.  
If you choose Fax Preview you can view  
received faxes on the LCD by pressing the  
Fax Preview key. When the machine is in  
Ready mode, a popup message will appear  
on the LCD to alert you of new faxes. You can  
continue all operations.  
Note  
If your fax is large there may be a delay  
before it is displayed on the LCD.  
c Press Stop/Exit.  
When a fax is open the control panel keys will  
perform the operations shown below.  
Setting Fax Preview  
8
a Press Menu.  
Key  
Description  
b Press a or b to choose Fax.  
Press OK.  
Enlarge the fax.  
Reduce the fax.  
c Press a or b to choose  
Advanced Fax Operation.  
Press OK.  
a or b  
Scroll vertically.  
d or c  
Scroll horizontally.  
Rotate the fax clockwise.  
d Press a or b to choose  
Fwd/Page/Store.  
Press OK.  
Delete the fax.  
8
Then, confirm the Delete by  
pressing 1.  
e Press a or b to choose Fax Preview.  
Press OK.  
Go back to the previous page.  
Go to the next page.  
f Press Stop/Exit.  
Go to the next step.  
Note  
(Print, Back and Exit are  
available.)  
When Fax Preview is turned on your  
machine can only print the color faxes it  
receives. It cannot store them in memory.  
Go back to the fax list.  
Print the fax.  
How to preview a fax  
8
Black Start  
When you receive the fax, you will see the  
pop-up message on the LCD. (For example:  
How to delete all faxes in the list  
8
New Fax(es):02)  
a Press Fax Preview.  
a Press Fax Preview.  
b Press a or b to choose Delete All.  
Press OK.  
You can see the new fax list.  
Then, confirm the Delete by pressing 1.  
Note  
You can also see your old fax list by  
pressing l. Press # to go back to your  
new fax list.  
57  
 
Chapter 8  
f Press a or b to choose <USB>or the  
PC you want to receive.  
Press OK.  
How to print all faxes in the list  
8
a Press Fax Preview.  
b Press a or b to choose Print All.  
Press OK.  
g Press a or b to choose  
Backup Print:Onor  
Backup Print:Off.  
Press OK.  
PC Fax Receive  
8
h Press Stop/Exit.  
If you turn on the PC-Fax Receive feature  
your machine will store received faxes in  
memory and send them to your PC  
automatically. You can then use your PC to  
view and store these faxes.  
Note  
• PC Fax Receive is not supported in the  
Mac OS®.  
• Before you can set up PC Fax Receive  
you must install the MFL-Pro Suite  
software on you PC. Make sure your PC is  
connected and turned on. (For details see  
Chapter 6 in the Software User’s Guide on  
the CD-ROM.)  
Even if you have turned off your PC (at night  
or on the weekend, for example), your  
machine will receive and store your faxes in  
its memory. The number of received faxes  
that are stored in the memory will appear at  
the bottom left side of the LCD.  
• In the event of a power failure, the  
machine will store your faxes in the  
memory for approximately 24 hours.  
However, if you choose  
Backup Print:Onthe machine will print  
the fax, so you will have a copy if there is  
a power failure before it is sent to the PC.  
When you start your PC and the PC-FAX  
Receiving software runs, your machine  
transfers your faxes to your PC automatically.  
To transfer the received faxes to your PC you  
must have the PC-FAX Receiving software  
running on your PC. (For details, see  
Chapter 6 in the Software User’s Guide on  
the CD-ROM.)  
• If you get an error message and the  
machine cannot print the faxes in memory,  
you can use this setting to transfer your  
faxes to your PC. (For details, see Error  
If you choose Backup Print:Onthe  
machine will also print the fax.  
a Press Menu.  
• When PC Fax Receive is turned on only  
black & white faxes can be received into  
the memory and sent to the PC.Color  
faxes will be received in real time and  
printed in color.  
b Press a or b to choose Fax.  
Press OK.  
c Press a or b to choose  
Advanced Fax Operation.  
Press OK.  
Changing the destination PC  
8
d Press a or b to choose  
Fwd/Page/Store.  
Press OK.  
a Press Menu.  
b Press a or b to choose Fax.  
Press OK.  
e Press a or b to choose  
PC Fax Receive.  
Press OK.  
c Press a or b to choose  
Advanced Fax Operation.  
Press OK.  
58  
 
Advanced Fax Operation (Black & White only)  
d Press a or b to choose  
Fwd/Page/Store.  
Press OK.  
Changing Advanced Fax  
Operation  
8
If received faxes are left in your machine's  
memory when you change the Advanced Fax  
Operation, the LCD will ask you one of the  
following questions:  
e Press a or b to choose  
PC Fax Receive.  
Press OK.  
f Press a or b to choose Change.  
Press OK.  
Erase All Fax?  
YesiPress1  
g Press a or b to choose <USB>or the  
PC you want to receive.  
Press OK.  
NoiPress2  
Print All Fax?  
YesiPress1  
h Press a or b to choose  
Backup Print:Onor  
Backup Print:Off.  
Press OK.  
NoiPress2  
• If you press 1, faxes in the memory will  
be erased or printed before the setting  
changes. If a backup copy has already  
i Press Stop/Exit.  
been printed it will not be printed again.  
• If you press 2, faxes in the memory will  
not be erased or printed and the setting  
will be unchanged.  
Turning off Advanced Fax  
Operation  
8
8
If received faxes are left in the machine's  
memory when you change to  
PC Fax Receivefrom another option  
(Fax Forward, Paging, Fax Storageor  
Fax Preview), the LCD will ask you the  
following message:  
a Press Menu.  
b Press a or b to choose Fax.  
Press OK.  
c Press a or b to choose  
Advanced Fax Operation.  
Press OK.  
Send Fax to PC?  
YesiPress1  
NoiPress2  
d Press a or b to choose  
Fwd/Page/Store.  
Press OK.  
• If you press 1, faxes in the memory will  
be sent to your PC before the setting  
changes.  
e Press a or b to choose Off.  
Press OK.  
• If you press 2, faxes in the memory will  
not be erased or transferred to your PC  
and the setting will be unchanged.  
f Press Stop/Exit.  
Note  
The LCD will give you more options if  
there are received faxes still in your  
machine’s memory. (See Changing  
59  
     
Chapter 8  
f Press Stop/Exit.  
Remote Retrieval  
8
Note  
You can call your machine from any touch  
tone telephone or fax machine, then use the  
remote access code and remote commands  
to retrieve fax messages.  
You can change your code at any time by  
entering a new one. If you want to make  
your code inactive, press Clear in step 5  
to restore the inactive setting (---l) and  
press OK.  
Setting a Remote Access  
Code  
8
Using your Remote Access  
Code  
The remote access code lets you access the  
remote retrieval features when you are away  
from your machine. Before you can use the  
remote access and retrieval features, you  
have to set up your own code. The factory  
default code is inactive code (---l).  
8
a Dial your fax number from a touch tone  
telephone or another fax machine.  
b When your machine answers, enter  
your remote access code (3 digits  
followed by l) at once.  
a Press Menu.  
b Press a or b to choose Fax.  
Press OK.  
c The machine signals if it has received  
messages:  
1 long beep— Fax messages  
No beeps — No messages  
c Press a or b to choose  
Advanced Fax Operation.  
Press OK.  
d When the machine gives two short  
beeps, enter a command.  
d Press a or b to choose  
Remote Access.  
Press OK.  
The machine will hang up if you wait  
longer than 30 seconds to enter a  
command.  
The machine will beep three times if you  
enter an invalid command.  
e Enter a three-digit code using numbers  
0-9, l, or #.  
Press OK. (The preset ‘l’ cannot be  
changed.)  
e Press 9 0 to reset the machine when you  
have finished.  
Note  
f Hang up.  
Do not use the same code as your fax  
receive code (l 5 1) or telephone answer  
code (# 5 1). (See Operation from  
Note  
If your machine is set to Manualmode  
and you want to use the remote retrieval  
features, access your machine by waiting  
about 2 minutes after it starts ringing, and  
then entering the remote access code  
within 30 seconds.  
60  
     
Advanced Fax Operation (Black & White only)  
Remote Fax commands  
8
Follow the commands below to access features when you are away from the machine. When you  
call the machine and enter your remote access code (3 digits followed by l), the system will give  
two short beeps and you must enter a remote command.  
Remote commands  
95 Change the Fax Forwarding,  
Operation details  
Paging or Fax Storage settings  
1 OFF  
You can choose Offafter you have retrieved or erased all  
your messages.  
2 Fax Forwarding  
3 Paging  
One long beep means the change is accepted. If you hear  
three short beeps, you cannot change because something  
has not been set up (for example, a Fax Forwarding or  
Paging number has not been registered). You can register  
your Fax Forwarding number by entering 4. (See Changing  
registered the number, Fax Forwarding will work.  
4 Fax Forwarding number  
6 Fax Storage  
96  
Retrieve a fax  
2 Retrieve all faxes  
Enter the number of a remote fax machine to receive stored  
fax message(s). (See Retrieving fax messages on page 62.)  
8
3 Erase faxes from the memory  
If you hear one long beep, fax messages have been erased  
from the memory.  
97  
98  
Check the receiving status  
1 Fax  
You can check whether your machine has received any  
faxes. If yes, you will hear one long beep. If no, you will hear  
three short beeps.  
Change the Receive Mode  
1 External TAD  
2 Fax/Tel  
If you hear one long beep, your change has been accepted.  
3 Fax Only  
90  
Exit  
Pressing 9 0 allows you to exit remote retrieval. Wait for the  
long beep, then replace the handset.  
61  
 
Chapter 8  
Retrieving fax messages  
8
Changing your Fax  
Forwarding number  
8
You can call your machine from any touch  
tone phone and have your fax messages sent  
to a machine.  
You can change the default setting of your fax  
forwarding number from another touch tone  
telephone or fax machine.  
a Dial your fax number.  
a Dial your fax number.  
b When your machine answers, enter  
your remote access code (3 digits  
followed by l) at once. If you hear one  
long beep, you have messages.  
b When your machine answers, enter  
your remote access code (3 digits  
followed by l) at once. If you hear one  
long beep, you have messages.  
c When you hear two short beeps, press 9  
6 2.  
c When you hear two short beeps, press 9  
5 4.  
d Wait for the long beep, enter the number  
of the remote fax machine you want your  
fax messages sent to using the dial pad,  
then enter # # (up to 20 digits).  
d Wait for the long beep, enter the new  
number of the remote fax machine you  
want your fax messages forwarded to  
using the dial pad, then enter # # (up to  
20 digits).  
Note  
You cannot use l and # as dial numbers.  
However, press # if you want to create a  
pause.  
Note  
You cannot use l and # as dial numbers.  
However, press # if you want to create a  
pause.  
e Press 9 0 to reset the machine when  
you’ve finished.  
e Press 9 0 to reset the machine when you  
f Hang up after you hear your machine  
beep. Your machine will call the other  
fax machine, which will then print your  
fax messages.  
have finished.  
f Hang up after you hear your machine  
beep.  
62  
       
Printing Reports  
9
9
Fax Journal (activity report)  
9
Fax reports  
9
You can set the machine to print a journal at  
specific intervals (every 50 faxes, 6, 12 or 24  
hours, 2 or 7 days). If you set the interval to  
Off, you can still print the report by following  
the steps in Reports on page 64. The factory  
setting is Every 50 Faxes.  
Use the Menu key to set up the Transmission  
Verification Report and Journal Period.  
Transmission Verification  
Report  
9
a Press Menu.  
You can use the Transmission Verification  
Report as proof that you sent a fax. This  
report lists the time and date of transmission  
and whether the transmission was successful  
(OK). If you choose Onor On+Image, the  
report will print for every fax you send.  
b Press a or b to choose Fax.  
Press OK.  
c Press a or b to choose  
Report Setting.  
Press OK.  
If you send a lot of faxes to the same place,  
you may need more than the job numbers to  
know which faxes you must send again.  
Choosing On+Imageor Off+Imagewill print  
a section of the fax's first page on the report  
to help you remember.  
d Press a or b to choose  
Journal Period.  
Press OK.  
e Press a or b to choose an interval.  
Press OK.  
When the Transmission Verification Report is  
turned Offor Off+Image, the Report will  
only print if there is a transmission error, with  
NG in the RESULT column.  
9
(If you choose 7 days, the LCD will ask  
you to choose the first day for the 7-day  
countdown.)  
6, 12, 24 hours, 2 or 7 days  
The machine will print the report at  
the chosen time and then erase all  
jobs from its memory. If the  
machine's memory becomes full with  
200 jobs before the time you chose  
has passed, the machine will print  
the Journal early and then erase all  
jobs from the memory. If you want an  
extra report before it is due to print,  
you can print it without erasing the  
jobs from the memory.  
a Press Menu.  
b Press a or b to choose Fax.  
Press OK.  
c Press a or b to choose  
Report Setting.  
Press OK.  
d Press a or b to choose  
Transmission.  
Press OK.  
Every 50 Faxes  
e Press a or b to choose On, On+Image,  
Offor Off+Image.  
The machine will print the Journal  
when the machine has stored 50  
jobs.  
Press OK.  
f Press Stop/Exit.  
63  
       
Chapter 9  
f Enter the time to start printing in 24-hour  
format.  
Press OK.  
(For example: enter 19:45 for 7:45 PM.)  
g Press Stop/Exit.  
Reports  
9
The following reports are available:  
Transmission  
Prints a Transmission Verification Report  
for your last transmission.  
Help List  
A help list about how to quickly program  
your machine.  
Quick-Dial  
Lists names and numbers stored in the  
Speed-Dial memory, in numerical order.  
Fax Journal  
Lists information about the last incoming  
and outgoing faxes. (TX means Transmit.)  
(RX means Receive.)  
User Settings  
Lists your settings.  
Network Config  
Lists your Network settings.  
How to print a report  
9
a Press Menu.  
b Press a or b to choose  
Print Reports.  
Press OK.  
c Press a or b to choose the report you  
want.  
Press OK.  
d Press Black Start.  
64  
           
Polling  
10  
10  
Polling lets you set up your machine so other  
people can receive faxes from you, but they  
pay for the call. It also lets you call somebody  
else’s fax machine and receive a fax from it,  
so you pay for the call. The polling feature  
needs to be set up on both machines for this  
to work. Not all fax machines support polling.  
Sequential polling  
10  
Sequential polling lets you request  
documents from several fax machines in one  
operation. Afterwards, a Sequential Polling  
Report will be printed.  
a Press  
(Fax).  
Polling receive  
10  
b Press a or b to choose Polling RX.  
Press OK.  
Polling receive you call another fax machine  
to receive a fax.  
c Press a or b to choose On(or Off).  
Press OK.  
a Press  
(Fax).  
d
e
f
Press  
Press OK.  
a
or  
b
to choose Broadcasting  
.
b Press a or b to choose Polling RX.  
Press OK.  
Press  
Press OK.  
a
or  
b
to choose Add Number.  
c Press a or b to choose On(or Off).  
Press OK.  
Enter a number using Speed-Dial, a  
Group, or the dial pad.  
Press OK.  
d Enter the fax number you are polling.  
e Press Black Start or Color Start.  
The LCD shows Dialing.  
g Repeat steps e and f for all the fax  
10  
numbers you want to poll, and then  
press  
a
or  
b
to choose Complete.  
Press OK.  
h Press Black Start or Color Start.  
The machine polls each number or  
Group number in turn for a document.  
Press Stop/Exit while the machine is dialing  
to cancel the polling process.  
To cancel all sequential polling receive jobs,  
65  
         
Chapter 10  
Polled transmit  
(Black & White only)  
10  
Polled transmit lets you set up your machine  
to wait with a document so another fax  
machine can call and retrieve it.  
The document will be stored and can be  
retrieved by any other fax machine until you  
delete it from the memory. (See Checking job  
Set up for polled transmit  
10  
a Press  
(Fax).  
b Load your document.  
c Press a or b to choose Polled TX.  
Press OK.  
d Press a or b to choose On(or Off).  
Press OK.  
e Press a or b to choose any settings  
you want to change.  
Press OK.  
After each setting is accepted, you can  
continue to change more settings.  
f Press Black Start.  
66  
   
Section III  
Copy  
III  
 
Making copies  
11  
11  
Factory Reset (See page 73.)  
How to copy  
11  
When the option you want is highlighted,  
press OK.  
Entering Copy mode  
11  
Note  
When you want to make a copy, press  
The default setting is Fax mode. You can  
change the amount of time that the  
machine stays in Copy mode after the last  
copy operation. (See Setting the Mode  
(Copy) to illuminate it in green.  
Making a single copy  
11  
a Press  
(Copy).  
The LCD shows:  
b Load your document.  
1
01  
COPY  
Quality  
Normal  
100%  
Plain  
A4  
c Press Black Start or Color Start.  
Enlarge/Reduce  
Paper Type  
Paper Size  
Brightness  
Making multiple copies  
11  
0
You can make up to 99 copies.  
Copy Start  
Press  
a Press  
(Copy).  
1
No of Copies  
You can enter the number of copies you want  
by using the dial pad.  
b Load your document.  
Press a or b to scroll through the Copy key  
options.  
c Enter the number of copies you want.  
d Press Black Start or Color Start.  
Quality (See page 69.)  
Enlarge/Reduce (See page 69.)  
Paper Type (See page 70.)  
Paper Size (See page 70.)  
Brightness (See page 70.)  
Contrast (See page 71.)  
Note  
To sort the copies, press a or b to  
choose Stack/Sort. (See Sorting  
Stop copying  
11  
Color Adjust (See page 71.)  
Stack/Sort (See page 71.)  
Page Layout (See page 72.)  
Set New Default (See page 73.)  
To stop copying, press Stop/Exit.  
68  
           
Making copies  
c Enter the number of copies you want.  
Changing copy  
settings  
d Press a or b to choose Quality.  
Press OK.  
11  
You can change the copy settings temporarily  
for the next copy.  
e Press a or b to choose Fast, Normal  
or Best.  
These settings are temporary, and the  
machine returns to its default settings  
60 seconds after copying, unless you have  
set the Mode Timer to 30 seconds or less.  
Press OK.  
f If you do not want to change additional  
settings, press Black Start or  
Color Start.  
If you have finished choosing settings, press  
Enlarging or reducing the  
copied image  
Black Start or Color Start.  
11  
If you want to choose more settings, press a  
or b.  
You can choose an enlargement or reduction  
ratio.  
Note  
You can save some of the settings that  
you use most often by setting them as  
default. These settings will stay until you  
change them again. (See Setting your  
a Press  
(Copy).  
b Load your document.  
c Enter the number of copies you want.  
d Press a or b to choose  
Enlarge/Reduce.  
Press OK.  
Print quality  
11  
You can choose the copy quality. The factory  
setting is Normal.  
e Do one of the following:  
Press a or b to choose the  
enlargement or reduction ratio you  
want. Press OK.  
Fast  
11  
Fast copy speed and lowest amount of ink  
used. Use this setting to save time  
(documents to be proof read, large  
documents or many copies).  
Press a or b to choose  
Custom(25-400%)and then enter  
an enlargement or reduction ratio  
from 25%to 400%. Press OK.  
(For example, press 5 3 to enter  
53%.)  
Normal  
Recommended setting for ordinary  
printouts. Good copy quality with  
adequate copy speed.  
50%  
Best  
69% A4iA5  
78% LGLiLTR  
83% LGLiA4  
93% A4iLTR  
97% LTRiA4  
100%*  
Use this setting to copy precise images  
such as photographs. The highest  
resolution and slowest speed.  
a Press  
(Copy).  
b Load your document.  
104% EXEiLTR  
69  
         
Chapter 11  
Setting Paper Size  
11  
142% A5iA4  
186% 4"x6"iLTR  
198%4"x6"iA4  
200%  
If copying on paper other than Letter size, you  
will need to change the paper size setting.  
You can copy only on Letter, Legal, A4, A5 or  
Photo Card [4 in. (W) × 6 in. (H) or 10 cm (W)  
× 15 cm (H)]paper.  
Custom(25-400%)  
f If you do not want to change additional  
settings, press Black Start or  
Color Start.  
a Press  
(Copy).  
b Load your document.  
Note  
Page Layout Options are not available  
with Enlarge/Reduce.  
c Enter the number of copies you want.  
d Press a or b to choose Paper Size.  
Press OK.  
Setting Paper Type  
11  
e Press a or b to choose Letter,  
Legal, A4, A5or 4"x 6").  
Press OK.  
If you are copying on special paper, set the  
machine for the type of paper you are using to  
get the best print quality.  
f If you do not want to change additional  
settings, press Black Start or  
Color Start.  
a Press  
(Copy).  
b Load your document.  
Adjusting Brightness  
11  
c Enter the number of copies you want.  
You can adjust the copy brightness to make  
copies darker or lighter.  
d Press a or b to choose Paper Type.  
Press OK.  
e Press a or b to choose Plain,  
Inkjet, Glossyor Transparency.  
Press OK.  
a Press  
(Copy).  
b Load your document.  
f If you do not want to change additional  
settings, press Black Start or  
Color Start.  
c Enter the number of copies you want.  
d Press a or b to choose Brightness.  
Press OK.  
e Press d to make a darker copy or press  
c to make a lighter copy.  
Press OK.  
f If you do not want to change additional  
settings, press Black Start or  
Color Start.  
70  
           
Making copies  
If you want to change additional  
settings, press a or b to choose  
Exit.  
Adjusting Contrast  
11  
You can adjust the copy contrast to help an  
image look sharper and more vivid.  
Press OK.  
If you do not want to change  
additional settings, press  
Black Start or Color Start.  
a Press  
(Copy).  
b Load your document.  
Sorting copies using the ADF  
11  
c Enter the number of copies you want.  
You can sort multiple copies. Pages will be  
stacked in reverse order.  
d Press a or b to choose Contrast.  
Press OK.  
a Press  
(Copy).  
e Press c to increase the contrast or  
press d to decrease the contrast.  
Press OK.  
b Load your document.  
c Enter the number of copies you want.  
f If you do not want to change additional  
settings, press Black Start or  
Color Start.  
d Press a or b to choose Stack/Sort.  
Press OK.  
e Press a or b to choose Sort.  
Press OK.  
Adjusting Color Saturation  
11  
f If you do not want to change additional  
settings, press Black Start or  
Color Start.  
a Press  
(Copy).  
b Load your document.  
c Enter the number of copies you want.  
11  
d Press a or b to choose  
Color Adjust.  
Press OK.  
e Press a or b to choose Red, Greenor  
Blue.  
Press OK.  
f Press c to increase the color saturation,  
or press d to decrease the color  
saturation.  
Press OK.  
g Do one of the following:  
If you want to change another color  
saturation, go to step e.  
71  
             
Chapter 11  
h
Place the next page on the scanner glass.  
Press OK.  
Repeat steps g and h for each page of  
the layout.  
Making N in 1 copies or a  
poster (page layout)  
11  
You can reduce the number of pages for  
copies by using the N in 1 copy feature. This  
allows you to copy two or four pages onto one  
page, which lets you save paper.  
i After all the pages have been scanned,  
press 2 to finish.  
Note  
You can also make a poster. When you use  
the poster feature your machine divides your  
document into sections, then enlarges the  
sections so you can assemble them into a  
poster. If you want to print a poster, use the  
scanner glass.  
• If Glossyhas been chosen in the Paper  
Type setting for N in 1 copies, the machine  
will print the images as if Plain paper had  
been chosen.  
• If you are producing multiple color copies,  
N in 1 copy is not available.  
Note  
• Make sure paper size is set to Letteror  
A4.  
Place your document face down in the  
direction shown below.  
• (P) means Portrait and (L) means  
Landscape.  
2 in 1 (P)  
• You can only make one poster copy at a  
time.  
2 in 1 (L)  
a Press  
(Copy).  
b Load your document.  
4 in 1 (P)  
4 in 1 (L)  
c Enter the number of copies you want.  
d Press a or b to choose Page Layout.  
Press OK.  
e Press a or b to choose Off,  
2 in 1 (P), 2 in 1 (L),  
4 in 1 (P), 4 in 1 (L)or  
Poster(3x3).  
Press OK.  
Poster (3 x 3)  
11  
You can make a poster size copy of a  
photograph.  
f If you do not want to change additional  
settings, press Black Start or  
Color Start to scan the page.  
If you are making a poster or placed the  
document in the ADF, the machine  
scans the pages and starts printing.  
If you are using the scanner glass, go  
to step g.  
g After the machine scans the page, press  
1 to scan the next page.  
72  
       
Making copies  
Setting your changes as new  
default  
‘Out of Memory’  
message  
11  
11  
You can save the copy settings for Quality,  
If the Out of Memorymessage appears  
while scanning documents, press Stop/Exit  
to cancel or Black Start or Color Start to  
copy the scanned pages.  
Paper Type, Brightness, Contrastand  
Color Adjustthat you use most often by  
setting them the default settings. These  
settings will stay until you change them again.  
You will need to clear some jobs from the  
memory before you can continue.  
a Press  
(Copy).  
To free up extra memory, do the following:  
b Press a or b to choose your new  
setting.  
Turn off Advanced Fax Operation. (See  
page 59.)  
Press OK.  
Repeat this step for each setting you  
want to change.  
Print the faxes that are in the memory.  
page 37.)  
c After changing the last setting, press a  
or b to choose Set New Default.  
Press OK.  
When you get an Out of Memory  
message, you may be able to make copies if  
you first print incoming faxes in the memory to  
restore the memory to 100%.  
d Press 1 to choose Yes.  
e Press Stop/Exit.  
Restoring all the settings to  
factory settings  
11  
You can restore all the settings you have  
changed to the factory settings. These  
settings will stay until you change them again.  
11  
a Press  
(Copy).  
b Press a or b to choose  
Factory Reset.  
Press OK.  
c Press 1 to choose Yes.  
d Press Stop/Exit.  
73  
         
Chapter 11  
Legal limitations  
11  
Color reproductions of certain documents are  
illegal and may result in either criminal or civil  
liability. This memorandum is intended to be  
a guide rather than a complete listing of every  
possible prohibition. In case of doubt, we  
suggest that you check with counsel as to any  
particular questionable documents.  
The following documents issued by the  
United States/Canadian Government or any  
of its Agencies may not be copied:  
Money  
Bonds or other certificates of  
indebtedness  
Certificates of Deposit  
Internal Revenue Stamps (canceled or  
uncanceled)  
Selective Service or draft papers  
Passports  
United States/Canadian Postage Stamps  
(canceled or uncanceled)  
Food Stamps  
Immigration Papers  
Checks or drafts drawn by Governmental  
agencies  
Identifying badges or insignias  
Copyrighted works cannot be copied.  
Sections of a copyrighted work can be copied  
for ‘fair use’. Multiple copies would indicate  
improper use.  
Works of art should be considered the  
equivalent of copyrighted works.  
Licenses and Certificates of Title to motor  
vehicles may not be copied under certain  
state/provincial laws.  
74  
 
Section IV  
PhotoCapture Center™  
IV  
 
Walk-Up PhotoCapture Center™  
12  
12  
PhotoCapture Center™  
needs  
Introduction  
12  
12  
Even if your machine is not connected to your  
computer, you can print photos directly from  
digital camera media. Your Brother machine  
includes media drives (slots) for use with  
popular digital camera media:  
CompactFlash®, SmartMedia®, Memory  
Stick® Memory Stick Pro™, SecureDigital™,  
MultiMediaCard™ and xD-Picture Card™.  
To avoid errors, remember the following  
points:  
The DPOF file on the media card must be  
in a valid format. (See DPOF printing on  
The image file extension must be .JPG  
(Other image file extensions like .JPEG,  
.TIF, .GIF and so on will not be  
recognized).  
Walk-up PhotoCapture Center™ printing  
must be performed separately from  
PhotoCapture Center™ operations using  
the PC. (Simultaneous operation is not  
available.)  
®
®
CompactFlash  
SmartMedia  
®
SecureDigital™  
Memory Stick  
IBM Microdrive™ is not compatible with  
the machine.  
MultiMediaCard™  
Memory Stick Pro™  
The machine can read up to 999 files on a  
media card.  
Use only Smart media cards with a 3.3v  
voltage rating.  
xD-Picture Card™  
CompactFlash® Type II is not supported.  
miniSD™ can be used with a miniSD™  
adapter.  
xD-Picture Card™ Type M (Large  
Capacity) is supported.  
Memory Stick Duo™ can be used with a  
Memory Stick Duo™ adapter.  
Please be aware of the following:  
Memory Stick Pro Duo™ can be used with  
When printing the INDEX or IMAGE, the  
PhotoCapture Center™ will print all the  
valid images, even if one or more images  
have been corrupted. A portion of the  
corrupted image may be printed.  
a Memory Stick Pro Duo™ adapter.  
Adapters are not included with the  
machine. Contact a third party supplier for  
adapters.  
The PhotoCapture Center™ feature lets you  
print digital photos from your digital camera at  
high resolution to get photo quality printing.  
76  
       
Walk-Up PhotoCapture Center™  
Your machine is designed to read media  
cards that have been formatted by a digital  
camera.  
Getting started  
12  
Firmly put the card into the proper slot.  
When a digital camera formats a media  
card it creates a special folder into which it  
copies image data. If you need to modify  
the image data stored on a media card  
with your PC, we recommend that you do  
not modify the folder structure created by  
the digital camera. When saving new or  
modified image files to the media card we  
also recommend you use the same folder  
your digital camera uses. If the data is not  
saved to the same folder, the machine  
may not be able to read the file or print the  
image.  
1
2
3
4
5
1
2
SecureDigital™, MultiMediaCard™  
®
Memory Stick , Memory Stick Pro™  
®
3
4
SmartMedia  
xD-Picture Card™  
®
5
CompactFlash  
PhotoCapture key lights:  
12  
PhotoCapture light is on, the media card  
is properly inserted.  
PhotoCapture light is off, the media card  
is not properly inserted.  
PhotoCapture light is blinking, the media  
card is being read or written to.  
77  
 
Chapter 12  
Print Images  
12  
CAUTION  
DO NOT unplug the power cord or remove  
the media card from the media drive (slot)  
while the machine is reading or writing to  
the card (the PhotoCapture key is  
blinking). You will lose your data or  
damage the card.  
View Photo(s)  
12  
You can preview your photos on the LCD  
before you print them. If your photos are large  
files there may be a delay before each photo  
is displayed on the LCD.  
a Make sure you have put the media card  
The machine can only read one media card at  
a time so do not put more than one card in the  
slot.  
in the proper slot.  
Press  
(PhotoCapture).  
b Press a or b to choose  
View Photo(s).  
Press OK.  
Entering PhotoCapture mode  
12  
After you insert the media card, press the  
c Press d or c to choose your photo.  
(PhotoCapture) key to illuminate it in  
green and display the PhotoCapture options  
on the LCD.  
Note  
Instead of scrolling through your photos,  
you can use the dial pad to enter the 3-  
digit number of the image from the index  
The LCD shows:  
PHOTO  
View Photo(s)  
d Press a to bto increase or decrease  
Print Index  
the number of copies.  
Print All Photos  
Print Photos  
e Repeat step c and step d until you  
have chosen all the photos.  
Select & Press  
OK  
Note  
Press a or b to scroll through the  
Press Clear to go back to the previous  
level.  
PhotoCapture key options.  
View Photo(s) (See page 78.)  
Print Index (See page page 79.)  
Print All Photos (See page 79.)  
Print Photos (See page 79.)  
f After you have chosen all the photos, do  
one of the following:  
Press OK and change the print  
setting. (See page 81.)  
If you do not want to change any  
settings, press Color Start to print.  
Note  
If your digital camera supports DPOF  
When the option you want is highlighted,  
press OK.  
78  
           
Walk-Up PhotoCapture Center™  
Print Index (Thumbnails)  
12  
Print All Photos  
12  
The PhotoCapture Center™ assigns  
numbers for images (such as No.1, No.2,  
No.3, and so on).  
You can print all the photos on your media  
card.  
a Make sure you have put the media card  
in the proper slot.  
Press  
(PhotoCapture).  
b Press a or b to choose  
Print All Photos.  
Press OK.  
c Enter the number of copies you want  
The PhotoCapture Center™ does not  
recognize any other numbers or file names  
that your digital camera or PC has used to  
identify the pictures. You can print a  
thumbnail page (Index page with 6 or 5  
images per line). This will show all the  
pictures on the media card.  
using the dial pad.  
d Do one of the following:  
Change the print setting. (See  
page 81.)  
If you do not want to change any  
settings, press Color Start to print.  
a Make sure you have put the media card  
Print Photos  
12  
in the proper slot.  
Press  
(PhotoCapture).  
Before you can print an individual image, you  
have to know the image number.  
b Press a or b to choose Print Index.  
Press OK.  
a Make sure you have put the media card  
in the proper slot.  
c Press a or b to choose  
6 Images/LineFastor  
5 Images/LinePhoto.  
Press OK.  
Press  
(PhotoCapture).  
b Print the Index. (See Print Index  
12  
c Press a or b to choose  
Print Photos.  
Press OK.  
d Enter the image number that you want to  
print from the Index page (Thumbnails).  
Press OK.  
5 Images/Line  
Photo  
6 Images/Line  
Fast  
Print time for 5 Images/Line will be  
slower than 6 Images/Line, but the  
quality is better.  
d Press Color Start to print.  
79  
             
Chapter 12  
e Repeat step d until you have entered  
all the image numbers that you want to  
print.  
DPOF printing  
12  
DPOF stands for Digital Print Order Format.  
Major digital camera manufacturers (Canon  
Inc., Eastman Kodak Company, Fuji Photo  
Film Co. Ltd., Matsushita Electric Industrial  
Co. Ltd. and Sony Corporation.) created this  
standard to make it easier to print images  
from a digital camera.  
Note  
You can enter all the numbers at one time  
by using the l key for a comma or the #  
key for a hyphen. (For example, Enter 1,  
l, 3, l, 6 to print images No.1, No.3 and  
No.6. Enter 1, #, 5 to print images No.1 to  
No.5).  
If your digital camera supports DPOF  
printing, you will be able to choose on the  
digital camera display the images and  
number of copies you want to print.  
f After you have chosen all the image  
numbers, press OK again.  
When the memory card (CompactFlash®,  
g Enter the number of copies you want  
SmartMedia®, Memory Stick®, Memory Stick  
Pro™, SecureDigital™ MultiMediaCard™  
and xD-Picture Card™) with DPOF  
information is put into your machine, you can  
print the chosen image easily.  
using the dial pad.  
h Do one of the following:  
Change the print setting. (See  
page 81.)  
If you do not want to change any  
settings, press Color Start to print.  
a Make sure you have put the media card  
into the proper slot.  
Press  
(PhotoCapture). The  
machine will ask you if you want to use  
DPOF setting.  
b Press 1 to choose Yes.  
c Do one of the following:  
Change the print settings. (See  
If you do not want to change any  
settings, press Color Start to print.  
80  
   
Walk-Up PhotoCapture Center™  
Changing print settings  
12  
You can change the print settings temporarily for the next printing.  
These settings are temporary, and the machine returns to its default settings 180 seconds after  
printing, unless you have set the Mode Timer to 2 minutes or less. (See Setting the Mode Timer  
Note  
You can save the print settings you use most often by setting them as default. (See Setting  
0001  
Photo  
Letter Glossy  
0
0
1
PHOTO  
Print Quality  
Paper & Size  
Brightness  
Contrast  
True2Life  
Off  
Print Start  
Press  
1
No of prints  
(For View Photo(s))  
You can see the total number of photos that will be printed.  
(For Print All Photos, Print Photos)  
You can see the number of copies of each photo that will be printed.  
Menu Selections  
Options  
Page  
Print Quality  
Paper & Size  
Normal/Photo*  
Letter Glossy*/ 4"x 6" Glossy/ 5"x 7" Glossy/ A4 Glossy/ 82  
Letter Plain/ A4 Plain/ Letter Inkjet/ A4 Inkjet/  
4"x 6" Inkjet  
12  
Brightness  
Contrast  
True2Life  
On/Off*  
White Balance  
Color Density  
/ Sharpness  
/
Cropping  
On*/Off  
On*/Off  
Borderless  
Set New Default Yes/No  
Factory Reset Yes/No  
81  
   
Chapter 12  
d If you do not want to change additional  
settings, press Color Start to print.  
Print Quality  
12  
a Press a or b to choose  
Print Quality.  
Press OK.  
Adjusting Brightness  
12  
a Press a or b to choose Brightness.  
Press OK.  
b Press a or b to choose Normalor  
Photo.  
Press OK.  
b Press d to make a darker copy or press  
c to make a lighter copy.  
Press OK.  
c If you do not want to change additional  
settings, press Color Start to print.  
c If you do not want to change additional  
settings, press Color Start to print.  
Setting Paper Type and Size  
12  
Adjusting Contrast  
12  
a Press a or b to choose Paper&Size.  
Press OK.  
You can choose the contrast setting. More  
contrast will make an image look sharper and  
more vivid.  
b Press a or b to choose the type of  
paper you are using, Letter Glossy,  
4"x 6" Glossy, 5"x 7" Glossy,  
A4 Glossy, Letter Plain,  
A4 Plain, Letter Inkjet,  
A4 Inkjetor 4"x 6" Inkjet.  
Press OK.  
a Press a or b to choose Contrast.  
Press OK.  
b Press c to increase the contrast or  
press d to decrease the contrast.  
Press OK.  
c If you chose Letter or A4, press a or b  
to choose the print size.  
Press OK.  
c If you do not want to change additional  
settings, press Color Start to print.  
Example: Printed Position for Letter paper  
1
2
3
Color Enhancement  
(True2Life )  
®
4"x 3"  
5"x 3.5"  
6"x 4"  
12  
You can turn on the color enhancement  
(True2Life®) feature to print more vivid  
images. Printing time will be slower.  
a Press a or b to choose True2Life.  
Press OK.  
4
5
6
7"x 5"  
8"x 6"  
Max. Size  
b Do one of the following:  
If you want to customize the White  
Balance, Sharpness or Color  
Density, press d or c to choose On  
and then go to step c.  
82  
                   
Walk-Up PhotoCapture Center™  
If you do not want to customize,  
press d or c to choose Off.  
Cropping  
12  
Press OK and then go to step f.  
If your photo is too long or wide to fit the  
available space on your chosen layout, part  
of the image will automatically be cropped.  
c Press a or b to choose  
White Balance, Sharpnessor  
Color Density.  
The factory setting is On. If you want to print  
the whole image, turn this setting to Off.  
Press OK.  
a Press a or b to choose Cropping.  
Press OK.  
d Press d or c to adjust the degree of the  
setting.  
Press OK.  
b Press a or b to choose Off(or On).  
Press OK.  
e Do one of the following:  
If you want to customize other color  
enhancement, press a or b to  
choose other option.  
c If you do not want to change additional  
settings, press Color Start to print.  
If you want to change other settings,  
press a or b to choose Exit, and  
then press OK.  
Cropping: On  
12  
f If you do not want to change additional  
settings, Color Start to print.  
Note  
White Balance  
Cropping: Off  
12  
This setting adjusts the hue of the white  
areas of an image. Lighting, camera  
settings and other influences will effect the  
appearance of white. The white areas of a  
picture may be slightly pink, yellow or  
some other color. By using this setting,  
you can correct that effect and bring the  
white areas back to pure white.  
Borderless  
12  
12  
This feature expands the printable area to the  
edges of the paper. Printing time will be  
slightly slower.  
Sharpness  
This setting enhances the detail of an  
image, similar to adjusting the fine focus  
on a camera. If the image is not in true  
focus and you cannot see the fine details  
of the picture, then adjust the sharpness.  
a Press a or b to choose Borderless.  
Press OK.  
b Press a or b to choose Off(or On).  
Press OK.  
Color Density  
This setting adjusts the total amount of  
color in the image. You can increase or  
decrease the amount of color in an image  
to improve a washed out or weak picture.  
c If you do not want to change additional  
settings, press Color Start to print.  
83  
           
Chapter 12  
Setting your changes as new  
default  
Scan to Card  
12  
12  
Entering Scan mode  
12  
You can save the print settings you use most  
often by setting them the default settings.  
These settings will stay until you change  
them again.  
When you want to scan to card, press  
(Scan) to illuminate it in green.  
a Press a or b to choose your new  
setting.  
Press OK.  
Repeat this step for each setting you  
want to change.  
b After changing the last setting, press a  
or b to choose Set New Default.  
Press OK.  
The LCD shows:  
SCAN  
c Press 1 to choose Yes.  
d Press Stop/Exit.  
Scan to E-mail  
Scan to Image  
Scan to OCR  
Scan to File  
Restoring all the settings to  
factory settings  
12  
Scan to Card  
Select & Press  
OK  
You can restore all the settings you have  
changed to the factory settings. These  
settings will stay until you change them again.  
If you are not connected to your computer  
only the Scan to Card selection will  
appear on the LCD.  
a Press (PhotoCapture).  
Press a or b to scroll through the Scan key  
options.  
b Press a or b to choose  
Factory Reset.  
Press OK.  
Scan to E-mail (See Software User’s  
Guide.)  
Scan to Image (See Software User’s  
Guide.)  
c Press 1 to choose Yes.  
d Press Stop/Exit.  
Scan to OCR (See Software User’s  
Guide.)  
Scan to File (See Software User’s  
Guide.)  
Scan to Card (See page 85.)  
When the option you want is highlighted,  
press OK.  
84  
           
Walk-Up PhotoCapture Center™  
e Do one of the following.  
How to scan to card  
12  
To change the quality, go to step f.  
Press Black Start or Color Start to  
start scanning without changing  
additional settings.  
You can scan black & white and color  
documents into a media card. Black & white  
documents will be stored in PDF (*.PDF) or  
TIFF file formats (*.TIF). Color documents  
may be stored in PDF (*.PDF) or JPEG  
(*.JPG) file formats. For color documents the  
factory setting is 150 dpi Colorand the  
default file format is PDF. For Black & White  
documents the factory setting is  
f Press a or b to choose  
150 dpi Color, 300 dpi Color,  
600 dpi Color, 200x100 dpi B/W  
or 200 dpi B/W.  
Press OK.  
200x100 dpi B/Wand the default file  
format is TIFF. File names default to the  
current date that you set using the control  
panel keys. (For details, see Quick Setup  
Guide.) For example, the fifth image scanned  
on July 1, 2006 would be named  
g Do one of the following.  
To change the file type, go to step h.  
Press Black Start or Color Start to  
start scanning without changing  
additional settings.  
07010605.PDF. You can change the color,  
quality and file name.  
h Press a or b to choose JPEG, PDFor  
TIFF.  
Press OK.  
Quality  
Selectable File  
Format  
Note  
150 dpi Color  
300 dpi Color  
600 dpi Color  
200x100 dpi B/W  
200 dpi B/W  
JPEG/ PDF  
JPEG/ PDF  
JPEG/ PDF  
TIFF/ PDF  
TIFF/ PDF  
• If you chose color in the resolution setting,  
you cannot choose TIFF.  
• If you chose black & white in the resolution  
setting, you cannot choose JPEG.  
i Do one of the following.  
To change the file name, go to  
step j.  
a Insert a SmartMedia®, CompactFlash®,  
Memory Stick®, Memory Stick Pro™,  
SecureDigital™, MultiMediaCard™ or  
xD-Picture Card™ into your machine.  
Press Black Start or Color Start to  
start scanning without changing  
additional settings.  
12  
j The file name is set automatically  
however, you can set a name of your  
choice using the dial pad. You can only  
change the first 6 digits.  
WARNING  
Do not take out the media card while  
PhotoCapture is blinking to avoid  
damaging the card or data stored on the  
card.  
Press OK.  
Note  
Press Clear to delete the current name.  
b Load your document.  
k Press Black Start or Color Start.  
c Press  
(Scan).  
d Press a or b to choose  
Scan to Card.  
Press OK.  
85  
         
Chapter 12  
Understanding the  
Error Messages  
Using PhotoCapture  
Center™ from your  
computer  
12  
12  
Once you are familiar with the types of errors  
that can occur while you are using the  
PhotoCapture Center™, you can easily  
identify and troubleshoot any problems.  
You can access the media card that is in the  
media drive (slot) of the machine from your  
computer.  
When an error message appears on the LCD,  
the machine will beep to get your attention.  
(See Chapter 7 or Chapter 12 in the Software  
User's Guide on the CD-ROM.)  
Media Error  
This message will appear if you put in a  
media card that is either bad or not  
formatted, or when there is a problem with  
the media drive. To clear this error, take  
out the media card.  
No File  
This message will appear if you try to  
access a media card in the drive (slot) that  
does not contain a .JPG file.  
Out of Memory  
This message will appear if you are  
working with images that are too large for  
the machine's memory.  
86  
   
Section V  
Software  
V
 
Software and Network features  
13  
13  
The User’s Guide on the CD-ROM includes  
the Software User’s Guide and Network  
User’s Guide for features available when  
connected to a computer (for example,  
Printing and Scanning).  
Network Printing  
(See the Network User’s Guide on the  
CD-ROM.)  
Network Scanning  
(For Windows®, see Chapter 4 in the  
Printing  
Software User’s Guide on the CD-ROM.)  
(For Windows®, see Chapter 1 in the  
Software User’s Guide on the CD-ROM.)  
(For Macintosh®, see Chapter 11 in the  
Software User’s Guide on the CD-ROM.)  
(For Macintosh®, see Chapter 8 in the  
Software User’s Guide on the CD-ROM.)  
Wireless Network User’s  
For details on connecting your machine to  
a wireless Network, see the Quick Setup  
Guide and the Network User’s Guide on  
the CD-ROM.  
Scanning  
(For Windows®, see Chapter 2 in the  
Software User’s Guide on the CD-ROM.)  
(For Macintosh®, see Chapter 9 in the  
Software User’s Guide on the CD-ROM.)  
Note  
ControlCenter2  
(For Windows®, see Chapter 3 in the  
Software User’s Guide on the CD-ROM.)  
(For Macintosh®, see Chapter 10 in the  
Software User’s Guide on the CD-ROM.)  
Remote Setup  
(For Windows®, see Chapter 5 in the  
Software User’s Guide on the CD-ROM.)  
(For Macintosh®, see Chapter 12 in the  
Software User’s Guide on the CD-ROM.)  
Faxing from your computer  
(For Windows®, see Chapter 6 in the  
Software User’s Guide on the CD-ROM.)  
(For Macintosh®, see Chapter 8 in the  
Software User’s Guide on the CD-ROM.)  
PhotoCapture Center™  
(For Windows®, see Chapter 7 in the  
Software User’s Guide on the CD-ROM.)  
(For Macintosh®, see Chapter 12 in the  
Software User’s Guide on the CD-ROM.)  
88  
 
Safety and Legal  
A
A
Safety precautions  
A
To use the machine safely  
A
Please keep these instructions for later reference and read them before attempting any  
maintenance.  
Note  
If there are faxes in the machine's memory you need to print them or save them before you  
turn off the power and unplug the machine for more than 24 hours. (To print the faxes in  
memory, see Printing a fax from the memory on page 37. To save the faxes in memory, see  
WARNING  
There are high voltage electrodes inside the machine. Before you clean the inside of the  
machine, make sure you have unplugged the telephone line cord first and then the power cord  
from the AC power outlet.  
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.  
90  
     
Safety and Legal  
DO NOT put your hands on the edge of the machine under the scanner cover to prevent injuries.  
DO NOT touch the area shaded in the illustration. Doing this may cause injury.  
When moving the machine you must lift it from the base, by placing a hand at each side of the  
unit as shown in the illustration. Do not carry the machine by holding the scanner cover.  
91  
WARNING  
• Use caution when installing or modifying telephone lines. Never touch telephone wires or  
terminals that are not insulated unless the telephone line has been unplugged at the wall  
jack. Never install telephone wiring during a lightning storm. Never install a telephone wall  
jack in a wet location.  
• This product must be installed near an AC power outlet that is easily accessible. In case of  
an emergency, you must unplug the power cord from the AC power outlet to shut off the  
power completely.  
• To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line  
cord.  
CAUTION  
Lightning and power surges can damage this product! We recommend that you use a quality  
surge protection device on the AC power line and on the telephone line, or unplug the cords  
during a lightning storm.  
WARNING  
IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should always be followed to  
reduce the risk of fire, electric shock and injury to people, including the following:  
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink  
or washing machine, in a wet basement or near a swimming pool.  
2 Avoid using this product during an electrical storm. There may be a remote risk of electric  
shock from lightning.  
3 DO NOT use this product to report a gas leak in the vicinity of the leak.  
4 Use only the power cord provided with the machine.  
92  
Safety and Legal  
Choosing a location  
A
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put  
the machine near a telephone wall jack and a standard, AC power outlet. Choose a location where  
the temperature remains between 50° F and 95° F (10° and 35° C).  
CAUTION  
• Avoid placing your machine in a high-traffic area.  
• Avoid placing your machine on carpet.  
• DO NOT put the machine near heaters, air conditioners, water, chemicals, or refrigerators.  
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.  
• DO NOT connect your machine to electrical outlets controlled by wall switches or automatic  
timers.  
• Disruption of power can wipe out information in the machine's memory.  
• Do not connect your machine to electrical outlets on the same circuit as large appliances or  
other equipment that might disrupt the power supply.  
• Avoid interference sources, such as speakers or the base units of cordless phones.  
93  
 
11 If an extension cord is used with this  
product, make sure that the total ampere  
ratings of the products plugged into the  
extension cord do not exceed the  
Important information  
A
Important safety instructions  
A
extension cord ampere rating. Also, make  
sure that the total of all products plugged  
into the AC power outlet does not exceed  
15 amperes (USA only).  
1 Read all of these instructions.  
2 Save them for later reference.  
3 Follow all warnings and instructions  
marked on the product.  
12 Do not place anything in front of the  
machine that will block received faxes. Do  
not place anything in the path of received  
faxes.  
4 Unplug this product from the wall outlet  
before cleaning inside of the machine. Do  
not use liquid or aerosol cleaners. Use a  
damp cloth for cleaning.  
13 Wait until pages have exited the machine  
before picking them up.  
5 Do not use this product near water.  
14 Never push objects of any kind into this  
product through cabinet slots, since they  
may touch dangerous voltage points or  
short out parts resulting in the risk of fire or  
electric shock. Never spill liquid of any  
kind on the product. Do not attempt to  
service this product yourself because  
opening or removing covers may expose  
you to dangerous voltage points and other  
risks and may void your warranty. Refer all  
servicing to a Brother Authorized Service  
Center. For the location of your nearest  
Brother Authorized Service Center,  
please call the following:  
6 Do not place this product on an unstable  
cart, stand, or table. The product may fall,  
causing serious damage to the product.  
7 Slots and openings in the cabinet and the  
back or bottom are provided for  
ventilation. To ensure reliable operation of  
the product and to protect it from  
overheating, these openings must not be  
blocked or covered. The openings should  
never be blocked by placing the product  
on a bed, sofa, rug, or other similar  
surface. This product should never be  
placed near or over a radiator or heater.  
This product should never be placed in a  
built-in installation unless proper  
In USA: 1-800-284-4357  
In Canada: 1-877-BROTHER  
ventilation is provided.  
8 This product should be operated from the  
type of power source indicated on the  
label. If you are not sure of the type of  
power available, call your dealer or local  
power company.  
15 Unplug this product from the AC power  
outlet and refer all servicing to Brother  
Authorized Service Personnel under the  
following conditions:  
When the power cord is damaged or  
9 Use only the power cord supplied with this  
machine.  
frayed.  
If liquid has been spilled into the  
10 Do not allow anything to rest on the power  
cord. Do not place this product where  
people can walk on the cord.  
product.  
If the product has been exposed to rain  
or water.  
94  
   
Safety and Legal  
If the product does not operate  
normally when the operating  
Standard telephone and FCC  
Notices  
(These notices are in effect on  
models sold and used in the  
United States only.)  
instructions are followed, adjust only  
those controls that are covered by the  
operating instructions. Improper  
adjustment of other controls may result  
in damage and will often require  
extensive work by a qualified  
A
This equipment is hearing-aid compatible.  
technician to restore the product to  
normal operation.  
When programming emergency numbers  
or making test calls to emergency  
numbers:  
If the product has been dropped or the  
cabinet has been damaged.  
Remain on the line and briefly explain to  
the dispatcher the reason for the call  
before hanging up.  
If the product exhibits a distinct change  
in performance, indicating a need for  
service.  
Perform these activities in the off-peak  
hours, such as early morning or late  
evening.  
16 To protect your product against power  
surges, we recommend the use of a power  
protection device (Surge Protector).  
This equipment complies with Part 68 of the  
FCC rules and the requirements adopted by  
the ACTA. On the backside of this equipment  
is a label that contains, among other  
information, a product identifier in the format  
US: AAAEQ##TXXXX. If requested, this  
number must be provided to the telephone  
company.  
17 To reduce the risk of fire, electric shock  
and injury to people, note the following:  
Do not use this product near  
appliances that use water, a swimming  
pool or in a wet basement.  
Do not use the machine during an  
electrical storm (there is the remote  
possibility of an electrical shock) or to  
report a gas leak in the vicinity of the  
leak.  
You may safely connect this equipment to the  
telephone line by means of a standard  
modular jack, USOC RJ11C.  
18 Caution - To reduce the risk of fire, use  
only No.26 AWG or larger  
A plug and jack used to connect this  
equipment to the premises wiring and  
telephone network must comply with the  
applicable FCC Part 68 rules and  
telecommunication line cord.  
requirements adopted by the ACTA. A  
compliant telephone cord and modular plug is  
provided with this product. It is designed to be  
connected to a compatible modular jack that  
is also compliant. See installation instructions  
for details.  
95  
 
The REN is used to determine the number of  
devices that may be connected to a  
telephone line. Excessive RENs on a  
telephone line may result in the devices not  
ringing in response to an incoming call. In  
most but not all areas, the sum of RENs  
should not exceed five (5.0). To be certain of  
the number of devices that may be connected  
to a line, as determined by the total RENs,  
contact the local telephone company. For  
products approved after July 23, 2001, the  
REN for this product is part of the product  
identifier that has the format  
If your home has specially wired alarm  
equipment connected to the telephone line,  
ensure the installation of this equipment does  
not disable your alarm equipment. If you have  
questions about what will disable alarm  
equipment, call your telephone company or a  
qualified installer.  
If you are not able to solve a problem with  
your machine, call Brother Customer Service.  
WARNING  
US:AAAEQ##TXXXX.The digits represented  
by ## are the REN without a decimal point  
(e.g., 06 is a REN of 0.6). For earlier  
products, the REN is separately shown on the  
label.  
For protection against the risk of electrical  
shock, always disconnect all cables from  
the wall outlet before servicing, modifying  
or installing the equipment.  
If this equipment causes harm to the  
telephone network, the telephone company  
will notify you in advance that temporary  
discontinuance of service may be required.  
But if advance notice isn't practical, the  
telephone company will notify the customer  
as soon as possible. Also, you will be advised  
of your right to file a complaint with the FCC if  
you believe it is necessary.  
This equipment may not be used on coin  
service lines provided by the telephone  
company or connected to party lines.  
Brother cannot accept any financial or other  
responsibilities that may be the result of  
your use of this information, including  
direct, special or consequential damages.  
There are no warranties extended or  
granted by this document.  
The telephone company may make changes  
in its facilities, equipment, operations or  
procedures that could affect the operation of  
the equipment. If this happens the telephone  
company will provide advance notice in order  
for you to make necessary modifications to  
maintain uninterrupted service.  
This machine has been certified to comply  
with FCC standards, which are applied to  
the USA only.  
If trouble is experienced with this equipment,  
for repair or warranty information, please  
contact Brother Customer Service. (See  
Brother numbers on page i.) If the equipment  
is causing harm to the telephone network, the  
telephone company may request that you  
disconnect the equipment until the problem is  
resolved.  
Connection to party line service is subject to  
state tariffs. Contact the state public utility  
commission, public service commission or  
corporation commission for information.  
96  
Safety and Legal  
Connect the equipment into an outlet on a  
circuit different from that to which the  
receiver is connected.  
Federal Communications  
Commission (FCC)  
Declaration of Conformity  
(USA only)  
Call the dealer or an experienced radio/TV  
A
technician for help.  
IMPORTANT  
Responsible Brother International  
Changes or modifications not expressly  
approved by Brother Industries, Ltd. could  
void the user's authority to operate the  
equipment.  
Party:  
Corporation  
100 Somerset Corporate  
Boulevard  
Bridgewater, NJ 08807-0911  
USA  
TEL: (908) 704-1700  
Industry Canada Compliance  
Statement (Canada only)  
declares, that the products  
Product Name: MFC-820CW  
A
This Class B digital apparatus complies with  
Canadian ICES-003.  
comply with Part 15 of the FCC Rules.  
Operation is subject to the following two  
conditions: (1) This device may not cause  
harmful interference, and (2) this device must  
accept any interference received, including  
interference that may cause undesired  
operation.  
Cet appareil numérique de la classe B est  
conforme à la norme NMB-003 du Canada.  
LAN connection  
A
This equipment has been tested and found to  
comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide  
CAUTION  
DO NOT connect this product to a LAN  
connection that is subject to over-voltages.  
reasonable protection against harmful  
interference in a residential installation. This  
equipment generates, uses, and can radiate  
radio frequency energy and, if not installed  
and used in accordance with the instructions,  
may cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not occur in a  
particular installation. If this equipment does  
cause harmful interference to radio or  
television reception, which can be  
determined by turning the equipment off and  
on, the user is encouraged to try to correct the  
interference by one or more of the following  
measures:  
Reorient or relocate the receiving  
antenna.  
Increase the separation between the  
equipment and receiver.  
97  
     
®
SmartMedia is a registered trademark of  
Toshiba Corporation.  
International ENERGY STAR  
Compliance Statement  
A
CompactFlash is a registered trademark of  
SanDisk Corporation.  
The purpose of the International ENERGY  
STAR® Program is to promote the  
Memory Stick is a registered trademark of  
Sony Corporation.  
development and popularization of energy-  
efficient office equipment.  
SecureDigital is a trademark of Matsushita  
Electric Industrial Co. Ltd., SanDisk  
Corporation and Toshiba Corporation.  
As an ENERGY STAR® Partner, Brother  
Industries, Ltd. has determined that this  
product meets the ENERGY STAR®  
guidelines for energy efficiency.  
SanDisk is a licensee of the SD and miniSD  
trademarks.  
MultiMediaCard is a trademark of Infineon  
Technologies and licensed to the  
MultiMediaCard Association.  
xD-Picture Card is a trademark of Fujifilm Co.  
Ltd., Toshiba Corporation and Olympus  
Optical Co. Ltd.  
Memory Stick Pro, Memory Stick Pro Duo,  
Memory Stick Duo and MagicGate are  
trademarks of Sony Corporation.  
Trademarks  
A
BROADCOM, SecureEasySetup and the  
SecureEasySetup logo are trademarks or  
registerd trademarks of Broadcom  
Corporation in the United States and/or other  
countries.  
The Brother logo is a registered trademark of  
Brother Industries, Ltd.  
Brother is a registered trademark of Brother  
Industries, Ltd.  
Each company whose software title is  
mentioned in this manual has a Software  
License Agreement specific to its proprietary  
programs.  
Multi-Function Link is a registered trademark  
of Brother International Corporation.  
© 2006 Brother Industries, Ltd. All rights  
reserved.  
All other brand and product names  
mentioned in this User's Guide, the  
Software User's Guide and the Network  
User’s Guide are registered trademarks of  
their respective companies.  
Windows and Microsoft are registered  
trademarks of Microsoft in the U.S. and other  
countries.  
Macintosh and TrueType are registered  
trademarks of Apple Computer, Inc.  
PaperPort and OmniPage are registered  
trademarks of ScanSoft, Inc.  
Presto! PageManager is a registered  
trademark of NewSoft Technology  
Corporation.  
Microdrive is a trademark of International  
Business Machine Corporation.  
98  
   
Troubleshooting and Routine  
Maintenance  
B
B
Troubleshooting  
B
IMPORTANT  
For technical help, you must call the country where you bought the machine. Calls must be made  
from within that country.  
Error messages  
B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies  
the problem and shows an error message. The most common error messages are shown below.  
You can correct most problems by yourself. If you need more help, the Brother Solutions Center  
offers latest FAQs and troubleshooting tips.  
Error Message  
Cause  
Action  
Comm.Error  
Poor phone line quality caused a Send the fax again or connect the machine  
communication error.  
to another telephone line. If the problem  
continues, call the telephone company and  
ask them to check your phone line.  
Connection Fail  
Cover is Open  
Data Remaining  
You tried to poll a fax machine  
that is not in Polled Waiting mode. setup.  
Check the other fax machine's polling  
The scanner cover is not closed  
completely.  
Lift the scanner cover and then close it  
again.  
Print data is left in the machine's Re-start printing from your computer.  
memory.  
Print data is left in the machine's Press Stop/Exit. The machine will cancel  
memory. The USB cable was  
unplugged while the computer  
was sending the data to the  
machine.  
the job and clear it from the memory. Try to  
print again.  
Disconnected  
Document Jam  
The other person or other  
person's fax machine stopped the  
call.  
Try to send or receive again.  
The document was not inserted or See Using the ADF on page 11.  
fed properly, or the document  
scanned from the ADF was too  
long.  
DR Mode in Use  
The machine is set to Distinctive Set Distinctive Ring to off. (See Turning off  
Ring mode. You cannot change  
the Receive Mode from Manual to  
another mode.  
99  
         
Error Message  
High Temperature  
Ink Empty  
Cause  
Action  
The print head is too warm.  
Allow the machine to cool down.  
One or more of the ink cartridges Replace the ink cartridges. (See Replacing  
is empty. The machine will stop all an ink cartridge on page 117.)  
print operations. While memory is  
available, black and white faxes  
will be stored in the memory. If a  
sending machine has a color fax,  
the machine's ‘handshake’ will  
ask that the fax be sent as black  
and white. If the sending machine  
has the ability to convert it, the  
color fax will be stored in the  
memory as a black and white fax.  
Low Temperature  
Media Error  
The print head is too cold.  
Allow the machine to warm up.  
The media card is either  
corrupted, improperly formatted,  
or there is a problem with the  
media card.  
Put the card firmly into the slot again to  
make sure it is in the correct position. If the  
error remains, check the media drive by  
putting in another media card that you  
know is working.  
Near Empty  
One or more of the ink cartridges Order a new ink cartridge. (See Ordering  
are running out of ink. If a sending accessories and supplies on page iii.)  
machine has a color fax, the  
machine's ‘handshake’ will ask  
that the fax be sent as black and  
white. If the sending machine has  
the ability to convert it, the color  
fax will be received into memory  
as a black and white fax.  
No Caller ID  
You have not subscribed to the  
Caller ID service from your  
telephone company.  
If you want to use the Caller ID feature call  
your telephone company. (See Caller ID  
No Cartridge  
No File  
An ink cartridge is not installed  
properly.  
Reinstall the ink cartridge. (See Replacing  
The media card in the media drive Put the correct media card into the slot  
does not contain a .JPG file.  
again.  
No Paper Fed  
The machine is out of paper or  
paper is not properly loaded in the  
paper tray.  
Do one of the following:  
Refill the paper in the paper tray, and  
then press Black Start or Color Start.  
Remove the paper and load it again  
and then press Black Start or  
Color Start.  
The paper is jammed in the  
machine.  
No Response/Busy  
Not Registered  
The number you dialed does not Verify the number and try again.  
answer or is busy.  
You tried to access a Speed Dial Set up the Speed Dial number. (See  
number that is not programmed.  
100  
     
Troubleshooting and Routine Maintenance  
Error Message  
Cause  
Action  
Out of Memory  
The machine's memory is full.  
Fax sending or copy operation in  
process  
Do one of the following:  
Press Stop/Exit and wait until the  
other operations in progress finish and  
then try again.  
Clear the data in the memory. To gain  
extra memory, you can turn off  
Advanced Fax Operation. (See  
Print the faxes that are in the memory.  
page 37.)  
Printing operation in process  
Reduce print resolution. (For details,  
Chapter 1 or Chapter 8 in the Software  
User's Guide on the CD-ROM.)  
Paper Jam  
Paper is jammed in the machine. (See Printer jam or paper jam on  
Wrong Paper Size  
Paper is not the correct size.  
Load the correct size of paper (Letter,  
Legal or A4), and then press Black Start  
or Color Start.  
Unable to Change  
Unable to Clean  
Unable to Initialize  
Unable to Print  
Unable to Scan  
The machine has a mechanical  
problem.  
Disconnect the machine from the power for  
several minutes, then reconnect it. (The  
machine can be turned off for  
approximately 24 hours without losing  
faxes stored in the memory. If the machine  
will be off longer than 24 hours, you can  
transfer faxes to another fax machine or  
you can save the faxes in your PC. See  
Machine Error: XX  
101  
           
f Do one of the following:  
If the LCD shows No Data, there  
are no faxes left in the machine's  
memory.  
Transferring your faxes or Fax  
Journal report  
B
If the LCD shows: Unable to Change,  
Unable to Clean,  
Unable to Initialize,  
Unable to Print, Unable to Scanor  
Machine Error XX after you disconnect  
and reconnect your machine, we recommend  
transferring your faxes to another fax  
machine or to your PC. (See Transferring  
Press Stop/Exit.  
Enter the fax number to which faxes  
will be forwarded.  
g Press Black Start.  
Transferring faxes to your PC  
B
You can transfer the faxes from your  
machine's memory to your PC.  
You can also transfer the Fax Journal report  
to see if there are any faxes you need to  
a Press Stop/Exit to interrupt the error  
temporarily.  
b Make sure you have installed MFL-Pro  
Suite on your PC, and then turn on PC  
Fax Receiving on the PC. (For details  
see Chapter 6 in Software User's Guide  
on the CD-ROM.)  
Note  
If there is an error message on the  
machine's LCD, after the faxes have been  
transferred, disconnect the machine from  
the power source for several minutes, and  
then reconnect it.  
c Make sure you have set PC Fax  
Receive on the machine. (See PC Fax  
During setup the LCD will ask if you  
want to transfer the faxes to your PC.  
Transferring faxes to another fax  
machine  
B
d Do one of the following:  
To transfer all faxes to your PC,  
press 1.  
If you have not set up your Station ID, you  
cannot enter fax transfer mode.  
To exit and leave the faxes in the  
memory, press 2.  
(They will be deleted if you disconnect  
the machine.)  
a Press Stop/Exit to interrupt the error  
temporarily.  
b Press Menu.  
e Press Stop/Exit.  
c Press a or b to choose Service.  
Press OK.  
Transferring Fax Journal report to  
another fax machine  
d Press a or b to choose  
Data Transfer.  
Press OK.  
B
If you have not set up your Station ID, you  
cannot enter fax transfer mode.  
e Press a or b to choose  
Fax Transfer.  
a Press Stop/Exit to interrupt the error  
temporarily.  
Press OK.  
b Press Menu.  
102  
             
Troubleshooting and Routine Maintenance  
c Press a or b to choose Service.  
Press OK.  
Document is jammed inside the ADF  
unit  
B
d Press a or b to choose  
Data Transfer.  
Press OK.  
a Take out any paper from the ADF that is  
not jammed.  
b Lift the document cover.  
e Press a or b to choose  
Report Trans..  
Press OK.  
c Pull the jammed document out to the  
left.  
f Enter the fax number to which Fax  
Journal report will be forwarded.  
g Press Black Start.  
Document jam  
B
If a document is jammed, follow the steps  
below.  
Document can jam if they are not inserted or  
fed properly, or if they are too long. Follow the  
steps below to clear a document jam.  
d Close the document cover.  
e Press Stop/Exit.  
Document is jammed in the top of the  
ADF unit  
B
a Take out any paper from the ADF that is  
not jammed.  
b Open the ADF cover.  
c Pull the jammed document out to the  
right or left.  
d Close the ADF cover.  
e Press Stop/Exit.  
103  
   
c Lift the scanner cover (1) from the right-  
hand side of the machine until it locks  
securely into the open position.  
Remove any jammed paper from inside  
the machine.  
Printer jam or paper jam  
B
Take out the jammed paper depending on  
where it is jammed in the machine.  
Paper is jammed inside the machine  
B
a Open the Jam Clear Cover (1). Pull the  
1
jammed paper out of the machine.  
1
Note  
If the paper is jammed under the print  
head, unplug the machine from the power  
source, then move the print head to take  
out the paper.  
d Lift the scanner cover to release the  
lock. Gently push the scanner cover  
support down and close the scanner  
cover.  
b Close the Jam Clear Cover.  
104  
   
Troubleshooting and Routine Maintenance  
Paper is jammed inside the paper tray  
B
a Pull the paper tray (1) out of the  
machine.  
1
b Pull out the jammed paper (1) to remove  
it.  
1
c Reset the machine by lifting the scanner  
cover from the right hand side of the  
machine and then close it.  
105  
If you are having difficulty with your machine  
B
If you think there is a problem with the way your faxes look, make a copy first. If the copy looks  
good, the problem is probably not your machine. Check the chart below and follow the  
troubleshooting tips.  
The Brother Solutions Center offers the latest FAQs and troubleshooting tips.  
Printing  
Difficulty  
Suggestions  
No printout  
Check the interface cable or wireless connection on both the machine and your  
computer. (See Quick Setup Guide.)  
Check that the machine is plugged in and that the On/Off key is on.  
One or more ink cartridges are empty. (See Replacing an ink cartridge on  
Check to see if the LCD is showing an error message. (See Error messages on  
Check that the correct printer driver has been installed and chosen.  
Make sure that the machine is online. Click Start and then Printers and Faxes.  
Right-click and choose Brother MFC-820CW, and make sure that Use Printer  
Offline is unchecked.  
Poor printing quality  
Check the print quality. (See Checking the print quality on page 112.)  
Make sure that the Media Type setting in the printer driver or the Paper Type  
setting in the machine’s menu matches the type of paper you are using. (See  
Chapter 1 or Chapter 8 in the Software User's Guide on the CD-ROM and Setting  
Make sure that your ink cartridges are fresh. The following may cause ink to clog:  
The expiration date written on the cartridge package has passed. (Cartridges  
stay for up to two years if kept in their original packaging.)  
The ink cartridge was in your machine over six months.  
The ink cartridge may not have been stored properly before use.  
Try using the recommended types of paper. (See About paper on page 13.)  
The recommended environment for your machine is between 68° F to 91° F (20°  
C to 33° C).  
White horizontal lines appear in text Clean the print head. (See Cleaning the print head on page 112.)  
or graphics.  
Try using the recommended types of paper. (See About paper on page 13.)  
If horizontal bands appear when using plain paper, use the 'Enhanced Normal  
Printing' mode to help avoid banding on some types of plain paper. In the printer  
driver Basic tab, click Settings, and check Enhanced Normal Printing.  
If you continue to have horizontal bands, change the Media Type selection to Slow  
Drying Paper in the printer driver Basic tab to help enhance the print quality.  
The machine prints blank pages.  
Characters and lines are stacked.  
Clean the print head. (See Cleaning the print head on page 112.)  
Check the printing alignment. (See Checking the printing alignment on page 113.)  
Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide  
106  
   
Troubleshooting and Routine Maintenance  
Printing (Continued)  
Difficulty  
Suggestions  
Smudged stain at the top center of Make sure the paper is not too thick or curled. (See About paper on page 13.)  
the printed page.  
Printing appears dirty or ink seems Make sure you are using the proper types of paper. (See About paper on page 13.)  
to run.  
Don't handle the paper until the ink is dry.  
Stains appear on the reverse side  
or at the bottom of the page.  
Make sure the printer platen is not dirty with ink. (See Cleaning the printer platen  
Make sure you are using the paper support flap. (See Loading paper, envelopes  
There are some dense lines.  
The printouts are wrinkled.  
Check Reverse Order in the Basic tab of the printer driver.  
In the printer driver Basic tab, click Settings, and uncheck Bi-Directional  
Printing.  
Cannot perform ‘2 in 1 or 4 in 1’  
printing.  
Check that the paper size setting in the application and in the printer driver are the  
same.  
Print speed is too slow.  
Try changing the printer driver setting. The highest resolution needs longer data  
processing, sending and printing time. Try the other quality settings in the printer  
driver Basic tab. Also, click the Settings tab, and make sure you uncheck the  
®
True2Life .  
Set the borderless feature off. Borderless printing is slower than normal printing.  
(See Chapter 1 or Chapter 8 in the Software User's Guide on the CD-ROM.)  
®
®
True2Life is not working properly. If the image data is not full color in your application (such as 256 color), True2Life  
®
will not work. Use at least 24 bit color data with the True2Life feature.  
Machine feeds multiple pages.  
Make sure the paper is loaded properly in the paper tray. (See Loading paper,  
Check that more than two types of paper are not loaded in the paper tray at any  
one time.  
Printed pages are not stacked  
neatly.  
Make sure you are using the paper support flap. (See Loading paper, envelopes  
Machine does not print from Paint  
Brush.  
Try setting the Display setting to ‘256 colors.’  
Machine does not print from Adobe Try to reduce the print resolution. (See Chapter 1 or Chapter 8 in the Software  
Illustrator.  
User's Guide on the CD-ROM.)  
Printing Received Faxes  
Difficulty  
Suggestions  
Condensed print and white streaks You probably had a bad connection, with static or interference on the telephone  
across the page or the top and  
bottom of sentences are cut off.  
line. Ask the other party to send the fax again.  
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the  
problem is with the sending machine. Try receiving from another fax machine.  
Received color fax prints only in  
black and white.  
Replace the color ink cartridges that are empty or nearly empty, and then ask the  
other person to send the color fax again. (See Replacing an ink cartridge on  
page 117.) Check that Advanced Fax Operation is set to off. (See Turning off  
Left and Right margins are cut off or Turn on Auto Reduction. (See Printing a reduced incoming fax (Auto Reduction)  
a single page is printed on two  
pages.  
107  
 
Phone Line or Connections  
Difficulty  
Suggestions  
Dialing does not work. (No dial  
tone)  
Check that the machine is plugged in and that the On/Off key is on.  
Check all line cord connection.  
Change Tone/Pulse setting. (See Quick Setup Guide.)  
Send a manual fax by lifting the handset of the external phone and dialling the  
number. Wait to hear fax receiving tone before pressing Black Start or  
Color Start.  
The machine does not answer  
when called.  
Make sure the machine is in the correct receiving mode for your setup. (See  
Choosing the Receive Mode on page 34.) Check for a dial tone. If possible, call  
your machine to hear it answer. If there is still no answer, check the telephone line  
cord connection. If there is no ringing when you call your machine, ask your  
telephone company to check the line.  
Receiving Faxes  
Difficulty  
Suggestions  
Cannot receive a fax.  
Make sure the machine is in the correct receiving mode for your setup. (See Basic  
If you often have interference on the phone line, try changing the menu setting of  
Compatibility to Basic. (See Phone line interference on page 111.)  
Sending Faxes  
Difficulty  
Suggestions  
Cannot send a fax.  
Make sure that the Fax  
key is illuminated. (See Entering Fax mode on  
Ask the other party to check that the receiving machine has paper.  
Print the Transmission Verification Report and check for an error. (See Reports on  
Transmission Verification Report  
says ‘Result:NG’ .  
There is probably temporary noise or static on the line. Try sending the fax again.  
If you send a PC FAX message and get ‘Result:NG’ on the Transmission  
Verification Report, your machine may be out of memory. To gain extra memory,  
you can turn off Advanced Fax Operation (see Turning off Advanced Fax  
Operation on page 59), print fax messages in memory (see Printing a fax from the  
memory on page 37) or cancel a Delayed Fax or Polling Job (see Canceling a fax  
in progress on page 27). If the problem continues, ask the telephone company to  
check your phone line.  
If you often get transmission errors due to possible interference on the phone line,  
try changing the menu setting of Compatibility to Basic. (See Phone line  
Poor fax send quality.  
Try changing your resolution to Fineor S.Fine. Make a copy to check your  
machine's scanner operation. If the copy quality is not good, clean the scanner.  
Vertical black lines when sending.  
If the copy you made shows the same problem, clean the scanner. (See Cleaning  
108  
     
Troubleshooting and Routine Maintenance  
Handling Incoming Calls  
Difficulty  
Suggestions  
The machine ‘Hears’ a voice as a  
CNG Tone.  
If Easy Receive is set to on, your machine is more sensitive to sounds. It may  
mistakenly interpret certain voices or music on the line as a fax machine calling  
and respond with fax receiving tones. Deactivate the machine by pressing  
Stop/Exit. Try avoiding this problem by turning Easy Receive to off. (See Easy  
Sending a Fax Call to the machine. If you answered on an external or extension phone, press your Fax Receive Code  
(the factory setting is l 51). When your machine answers, hang up.  
Custom features on a single line.  
If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or  
other custom feature on a single phone line with your machine, it may create a  
problem sending or receiving faxes.  
For example: If you subscribe to Call Waiting or some other custom service and  
it signal comes through the line while your machine is sending or receiving a fax,  
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature  
should help overcome this problem. This condition is related to the telephone  
system industry and is common to all devices that send and receive information  
on a single, shared line with custom features. If avoiding a slight interruption is  
crucial to your business, a separate phone line with no custom features is  
recommended.  
Copying Difficulties  
Difficulty  
Suggestions  
Cannot make a copy.  
Make sure that the Copy  
key is illuminated. (See Entering Copy mode  
Vertical streaks appear in copies.  
If you see vertical streaks on copies, clean the scanner. (See Cleaning the scanner  
Poor copy results when using the  
ADF.  
Try using the scanner glass. (See Using the scanner glass on page 11.)  
Scanning Difficulties  
Difficulty  
Suggestions  
TWAIN/WIA errors appear while  
scanning.  
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In  
®
PaperPort , click File, Scan and choose the Brother TWAIN/WIA driver.  
Poor scanning results when using  
the ADF.  
Try using the scanner glass. (See Using the scanner glass on page 11.)  
Software Difficulties  
Difficulty  
Suggestions  
Cannot install software or print.  
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair  
and reinstall the software.  
‘Device Busy’  
Make sure the machine is not showing an error message on the LCD.  
109  
         
PhotoCapture Center™ Difficulties  
Difficulty  
Suggestions  
®
Removable Disk does not work  
properly.  
1
Have you installed the Windows 2000 update? If not, do the following:  
1) Unplug the USB cable.  
®
2) Install the Windows 2000 update, and see the Quick Setup Guide. After  
the installation the PC will be automatically restarted.  
3) Wait about 1 minute after you restart the PC, and then connect the USB  
cable.  
2
3
Take out the media card and put it back in again.  
®
If you have tried ‘Eject’ from within Windows , take out the media card before  
you continue.  
4
5
If an error message appears when you try to eject the media card, it means  
the card is being accessed. Wait a while and then try again.  
If all of the above do not work, turn off your PC and machine, and then turn  
them on again. (You will have to unplug the power cord of the machine to turn  
it off.)  
Cannot access Removable Disk  
from Desktop icon.  
Make sure you have put the media card into the media slot.  
Network Difficulties  
Difficulty  
Suggestions  
Cannot print over the Network.  
Make sure that your machine is powered on and is online and in Ready mode.  
Print a Network Configuration list (see Reports on page 64.) and check the current  
Network settings printed in this list. Reconnect the LAN cable to the hub to verify  
that the cabling and network connections are good. If possible, try connecting the  
machine to a different port on your hub using a different cable. If the connections  
are good, the machine shows LAN Activefor 2 seconds.  
(If you are using a wireless connection or are having Network problems, see the  
Network User’s Guide on the CD-ROM for more information.)  
®
The network scanning feature does  
not work.  
(For Windows users only) Firewall setting on your PC may be rejecting the  
necessary network connection. Follow the instructions below to configure the  
Firewall. If you are using a personal Firewall software, see the User’s Guide for  
your software or contact the software manufacturer.  
The network PC-Fax Receive  
feature does not work.  
®
<Windows XP SP2 users>  
1
Click the Start button, Settings, Control Panel and then Windows Firewall.  
Make sure that Windows Firewall on the Basic tab is set to On.  
2
3
Click the Exceptions tab and Add port button.  
Enter any name, port number (54295 for network scanning and 54926 for  
Network PC-Fax receiving), choose UDP and click OK.  
4
Make sure if the new setting is added and is checked, and then click OK.  
®
For Windows XP SP1 user’s, please visit the Brother Solutions Center.  
110  
   
Troubleshooting and Routine Maintenance  
Network Difficulties (Continued)  
Difficulty  
Suggestions  
®
Your computer cannot find your  
machine.  
<Windows users>  
Firewall setting on you PC may be rejecting the necessary network connection.  
For detail, see the instruction above.  
®
<Macintosh users>  
Re-select your machine in the DeviceSelector application located in Macintosh  
HD/Library/Printers/Brother/Utilities or from the model of ControlCenter2.  
Dial Tone  
B
Phone line interference  
B
Setting the dial tone to Detection will shorten  
the dial detect pause.  
If you are having problems sending or  
receiving a fax due to possible interference  
on the phone line, we recommend that you  
adjust the Equalization for compatibility to  
reduce the modem speed for fax operations.  
a Press Menu.  
b Press a or b to choose  
Initial Setup.  
a Press Menu.  
c Press a or b to choose Dial Tone.  
Press OK.  
b Press a or b to choose Fax.  
c Press a or b to choose  
Miscellaneous.  
Press OK.  
d Press a or b to choose Detectionor  
No Detection.  
Press OK.  
d Press a or b to choose  
Compatibility.  
Press OK.  
e Press Stop/Exit.  
e Press a or b to choose Normal(or  
Basic).  
Basicreduces the modem speed to  
9600 bps. Unless interference is a  
recurring problem on your phone  
line, you may prefer to use it only  
when needed.  
Normalsets the modem speed at  
14400 bps. (factory setting)  
Press OK.  
f Press Stop/Exit.  
Note  
When you change the compatibility to  
Basic, the ECM feature is not available.  
111  
     
Checking the print quality  
B
Improving print quality  
B
If faded or streaked colors and text appear on  
your output, some of the nozzles may be  
clogged. You can check this by printing the  
Print Quality Check Sheet and looking at the  
nozzle check pattern.  
Cleaning the print head  
B
To ensure the good print quality, the machine  
will regularly clean the print head. You can  
start the cleaning process manually if  
needed.  
a Press Ink.  
Clean the print head and ink cartridges if you  
get a horizontal line in the text or graphics on  
your printed pages. You can clean Black only,  
three colors at a time  
(Cyan/Yellow/Magenta), or all four colors at  
once.  
b Press a or b to choose Test Print.  
Press OK.  
c Press a or b to choose  
Print Quality.  
Press OK.  
Cleaning the print head consumes ink.  
Cleaning too often uses ink unnecessarily.  
d Press Color Start.  
The machine begins printing the Print  
Quality Check Sheet.  
CAUTION  
e Check the quality of the four color blocks  
DO NOT touch the print head. Touching the  
print head may cause permanent damage  
and may void the print head's warranty.  
on the sheet.  
f The LCD asks you if the print quality is  
OK.  
Do one of the following:  
If all lines are clear and visible, press  
1 (Yes) to finish the Print Quality  
check.  
If you can see missing short lines as  
shown below, press 2 to choose No.  
a Press Ink.  
b Press a or b to choose Cleaning.  
Press OK.  
c Press a or b to choose Black, Color  
or All.  
OK  
Poor  
Press OK.  
The machine cleans the print head.  
When cleaning is finished, the machine  
will go back to standby mode  
automatically.  
g The LCD asks you if the print quality is  
OK for black and three colors.  
Press 1 (Yes) or 2 (No).  
Note  
If you clean the print head at least five  
times and the print has not improved, call  
Brother Customer Service (See Brother  
h The LCD asks you if you want to start  
cleaning.  
Press 1 (Yes).  
The machine starts cleaning the print  
head.  
112  
           
Troubleshooting and Routine Maintenance  
i After cleaning is finished, press  
Color Start.  
Checking the printing  
alignment  
B
The machine starts printing the Print  
Quality Check Sheet again and then  
return to step e.  
If you repeat this procedure at least five  
times and the print quality is still poor,  
replace the ink cartridge for the clogged  
color.  
You may need to adjust the printing  
alignment. However, if after transporting the  
machine your printed text becomes blurred or  
images become faded then adjustments may  
need to be made.  
After replacing the ink cartridge, check  
the print quality. If the problem still  
exists, repeat the cleaning and test print  
procedures at least five times for the  
new ink cartridge. If ink is still missing,  
call Brother Customer Service (see  
a Press Ink.  
b Press a or b to choose Test Print.  
Press OK.  
c Press a or b to choose Alignment.  
Press OK.  
d Press Black Start or Color Start.  
The machine starts printing the  
Alignment Check Sheet.  
CAUTION  
DO NOT touch the print head. Touching the  
print head may cause permanent damage  
and may void the print head's warranty.  
e Check the 600 dpi and 1200 dpi test  
prints to see if number 5 most closely  
matches number 0.  
f Do one of the following:  
Note  
If the number 5 sample of both the  
600 dpi and 1200 dpi are the best  
matches, press 1 (Yes) to finish the  
Alignment Check.  
i
If another test print number is a  
better match for either 600 dpi or  
1200 dpi, press 2 (No) to choose it.  
When a print head  
nozzle is clogged  
the printed  
sample looks like  
this.  
After the print  
head nozzle is  
cleaned, the  
horizontal lines  
are gone.  
g For 600 dpi, press the number of the test  
print that most closely matches the  
number 0 sample (1-8).  
h For 1200 dpi, press the number of the  
test print that most closely matches the  
number 0 sample (1-8).  
i Press Stop/Exit.  
113  
   
b Take out all the ink cartridges and install  
the yellow protective parts. (See  
Checking the ink  
volume  
B
When installing the yellow protective  
parts, make sure they clip into place as  
shown in the diagram.  
Although an ink volume icon appears on the  
LCD, you can use the Ink key to see a large  
graph showing the ink that is left in each  
cartridge.  
a Press Ink.  
b Press a or b to choose Ink Volume.  
Press OK.  
The LCD shows the ink volume.  
c Press Stop/Exit.  
Note  
You can check the ink volume from your  
computer. (See Chapter 1 or Chapter 8 in  
the Software User's Guide on the  
CD-ROM.)  
OK  
Packing and shipping  
the machine  
B
When you transport the machine, use the  
packing materials that came with your  
machine. If you do not pack the machine  
properly, you could void your warranty.  
CAUTION  
If you are not able to find the yellow  
protective parts, DO NOT remove the ink  
cartridges before shipping. It is essential  
that the machine be shipped with either the  
yellow protective parts or the ink cartridges  
in position. Shipping without them will  
cause damage to your machine and may  
void your warranty.  
CAUTION  
It is important to allow the machine to ‘park’  
the print head after a print job. Listen  
carefully to the machine before unplugging  
it to make sure that all mechanical noise  
has stopped. Not allowing the machine to  
finish this parking process may lead to print  
problems and possible damage to the print  
head.  
a Lift the scanner cover from the right-  
hand side of the machine until it locks  
securely into the open position.  
114  
   
Troubleshooting and Routine Maintenance  
c Lift the scanner cover to release the  
lock. Gently push the scanner cover  
support down and close the scanner  
cover.  
h Pack the printed materials in the original  
carton as shown below. Do not pack the  
used ink cartridges in the carton.  
Note  
If you are returning your machine to  
Brother as part of the Exchange Service,  
pack only the machine. Keep all separate  
parts and printed materials to use with  
your ‘Exchange’ machine.  
d Unplug the machine from the telephone  
wall jack and take the telephone line  
cord out of the machine.  
e Unplug the machine from the AC power  
outlet.  
f Unplug the interface cable from the  
machine, if it is connected.  
g Wrap the machine in the bag and put it  
in the original carton with the original  
packing material.  
i Close the carton and tape it shut.  
115  
c Remove anything that is stuck inside the  
Routine maintenance  
B
paper tray.  
d Wipe the paper tray with a soft cloth to  
Cleaning the outside of the  
machine  
remove dust.  
B
CAUTION  
Use neutral detergents. Cleaning with  
volatile liquids such as thinner or benzine  
will damage the outside surface of the  
machine.  
e Put the paper tray firmly back in the  
machine.  
DO NOT use cleaning materials that  
contain ammonia.  
Cleaning the scanner  
B
a Lift the document cover (1). Clean the  
scanner glass with isopropyl alcohol on  
a soft lint-free cloth.  
DO NOT use isopropyl alcohol to remove  
dirt from the control panel. It may crack the  
panel.  
1
Clean the outside of the machine as  
follows:  
B
a Pull the paper tray completely out of the  
machine.  
b In the ADF unit, clean the white bar (1)  
and the glass strip (2) under it with  
isopropyl alcohol on a lint-free cloth.  
1
2
b Wipe the outside of the machine with a  
soft cloth to remove dust.  
116  
       
Troubleshooting and Routine Maintenance  
Cleaning the printer platen  
B
Cleaning the Paper Pick-up  
Roller  
B
WARNING  
a Unplug the machine from the AC power  
DO NOT touch the paper feed star  
wheels (1) or encoder film (2).  
outlet and remove the Jam Clear Cover.  
2
b Clean the Paper Pick-up Roller with  
isopropyl alcohol on a Q-tip (cotton  
swab).  
3
1
a Be sure to unplug the machine from the  
AC power outlet before cleaning the  
printer platen (3).  
b If ink is scattered on or around the  
printer platen wipe it off with a soft, dry,  
lint-free cloth.  
c Re-insert the Jam Clear Cover.  
d Re-connect the power cord.  
Replacing an ink cartridge  
B
Your machine is equipped with an ink dot  
counter. The ink dot counter automatically  
monitors the level of ink in each of the 4  
cartridges. When the machine detects an ink  
cartridge is running out of ink, the machine  
will tell you with a message on the LCD.  
The LCD will tell you which ink cartridge is low  
or needs replacing. Be sure to follow the LCD  
prompts to replace the ink cartridges in the  
correct order.  
117  
         
Even though the machine tells you that an ink  
cartridge is empty, there will be a small  
amount of ink left in the ink cartridge. It is  
necessary to keep some ink in the ink  
cartridge to prevent air from drying out and  
damaging the print head assembly.  
d Take out the protective yellow cap (1).  
1
a Lift the scanner cover from the right-  
hand side of the machine until it locks  
securely into the open position.  
If one or more ink cartridges are empty,  
for example Black, the LCD shows  
Ink Empty Blackand  
Improper Setup  
DO NOT touch the area shown in the  
illustration below.  
Replace Ink.  
b Pull the ink cartridge hook (1) toward  
you and take out the ink cartridge for the  
color shown on the LCD.  
Note  
If the protective yellow caps come off  
when you open the bag, the cartridge will  
not be damaged.  
1
e
Each color has its own correct position. Keep  
the ink cartridge in an upright position when  
you put it into the slot. Press down on the ink  
cartridge until the hook (1) snaps over it.  
1
c Open the new ink cartridge bag for the  
color shown on the LCD, and then take  
out the ink cartridge.  
118  
Troubleshooting and Routine Maintenance  
f Lift the scanner cover to release the  
lock. Gently push the scanner cover  
support down and close the scanner  
cover.  
If you mix the colors by installing an ink  
cartridge in the wrong position, clean the  
print head several times after correcting the  
cartridge installation.  
g If you replaced an ink cartridge  
Near Emptywas displayed on the  
LCD, the LCD may ask you to verify that  
it was a brand new one. (For example,  
Did You Change Black?) For each  
new cartridge you installed, press 1  
(Yes) to automatically reset the ink dot  
counter for that color. If the ink cartridge  
you installed is not a brand new one, be  
sure to press 2 (No).  
Once you open an ink cartridge, install it in  
the machine and use it up within six months  
of installation. Use unopened ink cartridges  
by the expiration date written on the  
cartridge package.  
DO NOT dismantle or tamper with the ink  
cartridge, this can cause the ink to leak out  
of the cartridge.  
If you wait until the LCD shows  
Ink Empty, the machine will  
automatically reset the ink dot counter.  
Brother strongly recommends that you do  
not refill the ink cartridges provided with  
your machine. We also strongly  
recommend that you continue to use only  
Genuine Brother Brand replacement ink  
cartridges. Use or attempted use of  
potentially incompatible ink and/or  
Note  
If the LCD shows Installafter you  
install the ink cartridges, check that the ink  
cartridges are installed properly.  
cartridges in the Brother machine may  
cause damage to the machine and/or may  
result in unsatisfactory print quality. Our  
warranty coverage does not apply to any  
problem that is caused by the use of  
unauthorized third party ink and/or  
WARNING  
If ink gets in your eyes, wash them out with  
water at once and call a doctor if you are  
concerned.  
cartridges. To protect your investment and  
obtain premium performance from the  
Brother machine, we strongly recommend  
the use of Genuine Brother Supplies.  
CAUTION  
DO NOT take out ink cartridges if you do  
not need to replace them. If you do so, it  
may reduce the ink quantity and the  
machine will not know the quantity of ink left  
in the cartridge.  
DO NOT touch the cartridge insertion slots.  
If you do so, the ink may stain your skin.  
If ink stains your skin or clothing, wash with  
soap or detergent at once.  
119  
Menu and Features  
C
C
On-screen  
programming  
Menu keys  
C
C
Access the main menu.  
Your machine is designed to be easy to use  
with LCD on-screen programming using the  
menu keys. User-friendly programming helps  
you take full advantage of all the menu  
selections your machine has to offer.  
Since your programming is done on the LCD,  
we have created step-by-step on-screen  
instructions to help you program your  
Access the mode and its menu of  
temporary settings.  
machine. All you need to do is follow the  
instructions as they guide you through the  
menu selections and programming options.  
Memory storage  
C
a
b
d
Scroll through the current menu  
level.  
Even if there is a power failure, you will not  
lose the settings you have chosen using the  
Menu key because they are stored  
permanently. Also, you will not lose your  
settings in the PhotoCapture, Fax and Copy  
mode key menus if you have chosen  
Set New Default. You may have to reset  
the date and time.  
Go back to the previous menu level.  
Go to the next menu level.  
Go to the next menu level.  
Accept an option.  
c
Cancel the current operation.  
Go back to the previous menu  
level.  
Stop the current operation.  
120  
       
Menu and Features  
Menu table  
C
The menu table will help you understand the menu selections and options that are found in the  
machine's programs. The factory settings are shown in Bold with an asterisk.  
Menu (  
)
C
Level1  
Level2  
Level3  
Options  
Off  
Descriptions  
Page  
General Setup Mode Timer  
Sets the time to return to  
Fax mode.  
0 Sec  
30 Secs  
1 Min  
2 Mins*  
5 Mins  
Plain*  
Inkjet  
Glossy  
Transparency  
Letter*  
Legal  
A4  
Paper Type  
Paper Size  
Sets the type of paper in the 21  
paper tray.  
Sets the size of the paper in 21  
the paper tray.  
A5  
4"x6"  
Off  
Volume  
Ring  
Adjusts the ring volume.  
Low  
Med*  
High  
Beeper  
Speaker  
Off  
Adjusts the volume level of 22  
the beeper.  
Low*  
Med  
High  
Off  
Adjusts the speaker  
volume.  
Low  
Med*  
High  
Auto Daylight  
On/Off Setting  
On  
Changes for Daylight  
Savings Time  
Off*  
automatically.  
Fax Receive:On Customizes the On/Off key 20  
to receive faxes even in off  
mode.  
Fax Receive:Off  
The factory settings are shown in Bold with an asterisk.  
*
121  
 
Level1  
Level2  
Level3  
Options  
Light  
Med*  
Descriptions  
Page  
General Setup LCD Settings  
LCD Contrast  
Adjusts the contrast of the  
LCD.  
(Continued)  
Dark  
Backlight  
Dim Timer  
Light*  
Med  
You can adjust the  
brightness of the LCD  
backlight.  
Dark  
Off  
You can set how long the  
LCD backlight stays on  
after the last key press.  
10 Secs  
20 Secs  
30 Secs*  
Off*  
Off Timer  
You can set how long the  
LCD stays on for after the  
last key press.  
1 Min  
2 Mins  
3 Mins  
5 Mins  
10 Mins  
30 Mins  
0
Fax  
Setup Receive Ring Delay  
Sets the number of rings  
before the machine  
answers in Fax Only or  
Fax/Tel mode.  
1
2
3
4*  
F/T Ring Time 20 Secs*  
30 Secs  
Sets the pseudo/double-  
ring time in Fax/Tel mode.  
40 Secs  
70 Secs  
Easy Receive  
Remote Codes  
On*  
Receives fax messages  
without pressing the  
Black Start or Color Start  
key.  
Off  
On*  
Allows you to answer all  
calls at an extension or  
external phone and use  
codes to turn the machine  
on or off. You can  
(l51, #51)  
Off  
personalize these codes.  
Auto Reduction On*  
Off  
Reduces the size of  
incoming faxes.  
The factory settings are shown in Bold with an asterisk.  
122  
Menu and Features  
Level1  
Fax  
Level2  
Level3  
Options  
Descriptions  
Page  
Set Quick-Dial Speed-Dial  
Stores Speed-Dial  
numbers, so you can dial by  
pressing only a few keys  
(and Start).  
(Continued)  
Setup Groups  
Sets up a Group number for 52  
Broadcasting.  
Report Setting Transmission  
On  
Initial setup for  
Transmission Verification  
Report and Fax Journal  
Report.  
On+Image  
Off*  
Off+Image  
Journal Period Off  
Every 50 Faxes  
*
Every 6 Hours  
Every 12 Hours  
Every 24 Hours  
Every 2 Days  
Every 7 Days  
Advanced Fax  
Operation  
Fwd/Page/Store Off*  
Sets the machine to forward 55  
fax messages, to call your  
pager, to store incoming  
faxes in the memory (so  
you can retrieve them while  
you are away from your  
Fax Forward  
Paging  
Fax Storage  
Fax Preview  
machine), to preview faxes  
or to send faxes to your PC.  
PC Fax Receive  
Remote Access Access Code:  
---l  
Set your own code for  
Remote Retrieval.  
Print Fax  
(Backup Print)  
Prints incoming faxes  
stored in the memory.  
Remaining Jobs  
Check which jobs are in the 32  
memory and lets you cancel  
chosen jobs.  
Miscellaneous Compatibility Normal*  
Adjusts the transmissions  
that are having problems.  
Basic  
Distinctive  
Off*  
Uses the Telephone  
company's Distinctive Ring  
subscriber service to  
register the ring pattern with  
the machine.  
Set(On)  
Caller ID  
Display#  
View or print a list of the last 41  
30 Caller IDs stored in the  
memory.  
Print Report  
The factory settings are shown in Bold with an asterisk.  
123  
Level1  
Level2  
Level3  
Options  
Auto*  
Descriptions  
Page  
LAN  
TCP/IP(Wired) BOOT Method  
Chooses the BOOT method See  
that best suits your needs.  
Network  
Static  
User's  
Guide  
on the  
CD-  
RARP  
BOOTP  
DHCP  
ROM  
IP Address  
Subnet Mask  
Gateway  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
BRN_XXXXXX  
Auto*  
Enter the IP address.  
Enter the Subnet mask.  
Enter the Gateway  
address.  
Node Name  
Enter the Node name.  
WINS Config  
Chooses the WINS  
configuration mode.  
Static  
WINS Server  
DNS Server  
APIPA  
(Primary)  
000.000.000.000 the primary or secondary  
Specifies the IP address of  
server.  
(Secondary)  
000.000.000.000  
(Primary)  
000.000.000.000 the primary or secondary  
Specifies the IP address of  
server.  
(Secondary)  
000.000.000.000  
On*  
Automatically allocates the  
IP address from the link-  
local address range.  
Off  
TCP/IP(WLAN)  
BOOT Method  
Auto*  
Chooses the BOOT method  
that best suits your needs.  
Static  
RARP  
BOOTP  
DHCP  
IP Address  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the IP address.  
The factory settings are shown in Bold with an asterisk.  
124  
Menu and Features  
Level1  
LAN  
Level2  
Level3  
Options  
Descriptions  
Page  
TCP/IP(WLAN)  
(Continued)  
Subnet Mask  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
BRW_XXXXXX  
Auto*  
Enter the Subnet mask.  
See  
Network  
User's  
Guide  
on the  
CD-  
(Continued)  
Gateway  
Enter the Gateway  
address.  
ROM  
Node Name  
Enter the Node name.  
WINS Config  
Chooses the WINS  
configuration mode.  
Static  
WINS Server  
DNS Server  
APIPA  
(Primary)  
000.000.000.000 the primary or secondary  
Specifies the IP address of  
server.  
(Secondary)  
000.000.000.000  
(Primary)  
000.000.000.000 the primary or secondary  
Specifies the IP address of  
server.  
(Secondary)  
000.000.000.000  
On*  
Automatically allocates the  
IP address from the link-  
local address range.  
Off  
Setup WLAN  
Setup Wizard  
You can configure your  
print server.  
SecureEasySetup  
You can configure the  
wireless network easily.  
The factory settings are shown in Bold with an asterisk.  
125  
Level1  
LAN  
Level2  
Level3  
Options  
Descriptions  
Page  
WLAN Status  
Status  
You can see the current  
wireless network status.  
See  
Network  
User's  
Guide  
on the  
CD-  
(Continued)  
Signal  
You can see the current  
wireless network signal  
strength.  
ROM  
SSID  
You can see the current  
SSID.  
Comm.Mode  
Security Mode  
You can see the current  
Communication Mode.  
You can see the current  
wireless network security  
settings.  
Setup Misc.  
Wired LAN  
Auto*  
Chooses the Ethernet link  
mode.  
100B-FD  
100B-HD  
10B-FD  
10B-HD  
Time Zone  
GMT-05:00  
Sets the time zone for your  
country.  
Network I/F  
Wired LAN  
WLAN  
You can choose the  
network connection type.  
Factory Reset  
Yes  
Restores all wired and  
wireless network settings to  
the factory default.  
No  
Print Reports Transmission  
Prints these lists and  
reports.  
Help List  
Quick-Dial  
Fax Journal  
User Settings  
Network Config  
Initial Setup Receive Mode  
Fax Only*  
Fax/Tel  
External TAD  
Manual  
Choose the receive mode  
that best suits your needs.  
Date/Time  
Station ID  
Tone/Pulse  
Puts the date and time on  
the LCD and in headings of Quick  
faxes you send.  
See  
Setup  
Guide  
Fax:  
Set your name and fax  
number to appear on each  
page you fax.  
Name:  
Tone*  
Choose the dialing mode.  
Pulse  
The factory settings are shown in Bold with an asterisk.  
126  
Menu and Features  
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Initial Setup Dial Tone  
Detection  
No Detection*  
English*  
French  
You can shorten the dial  
tone detect pause.  
(Continued)  
Local Language  
(Canada only)  
Allows you to change the  
LCD language for your  
country.  
See  
Quick  
Setup  
Guide  
The factory settings are shown in Bold with an asterisk.  
PhotoCapture (  
)
C
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
View Photo(s)  
See the print  
settings table  
below.  
You can preview your  
photos on the LCD.  
Print Index  
6 Images/Line  
Fast  
You can print a thumbnail  
page.  
5 Images/Line  
Photo  
Print All Photos  
Print Photos  
See the print  
settings table  
below.  
You can print all photos in  
your media card.  
See the print  
settings table  
below.  
You can print an individual 79  
image.  
Print Settings  
Option1  
Option2  
Option3  
Option4  
Descriptions  
Page  
Print Quality Normal  
Photo*  
Choose the print quality.  
Paper&Size  
Letter Glossy  
*
4"x 3"  
Choose the paper and print 82  
size.  
4"x 6" Glossy 5"x 3.5"  
5"x 7" Glossy 6"x 4"  
A4 Glossy  
7"x 5"  
Letter Plain  
A4 Plain  
8"x 6"  
Max. Size  
Letter Inkjet  
A4 Inkjet  
4"x 6" Inkjet  
The factory settings are shown in Bold with an asterisk.  
127  
Option1  
Option2  
Option3  
Option4  
Descriptions  
Page  
Brightness  
Adjusts the brightness.  
Contrast  
Adjusts the contrast.  
True2Life  
On  
White Balance  
Sharpness  
Color Density  
Adjusts the hue of the white 82  
areas.  
Off*  
Enhances the detail of the  
image.  
Adjusts the total amount of  
color in the image.  
Cropping  
On*  
Crops the image around the 83  
margin to fit the paper size  
or print size. Turn this  
feature off if you want to  
print whole images or  
prevent unwanted  
Off  
cropping.  
Borderless  
On*  
Expands the printable area 83  
to fit the edges of the paper.  
Off  
Set New Default Yes  
You can save your print  
settings.  
No  
Factory Reset Yes  
No  
You can restore all the  
settings to factory settings.  
The factory settings are shown in Bold with an asterisk.  
128  
Menu and Features  
Copy (  
)
C
Level1  
Level2  
Level3  
Options  
Fast  
Descriptions  
Page  
Quality  
Choose the Copyresolution 69  
for your type of document.  
Normal*  
Best  
Enlarge/Reduce  
50%  
You can choose the  
enlargement or reduction  
ratio for your type of  
document.  
69% A4iA5  
78% LGLiLTR  
83% LGLiA4  
93% A4iLTR  
97% LTRiA4  
100%*  
104% EXEiLTR  
142% A5iA4  
186%  
4"x6"iLTR  
198% 4"x6"iA4  
200%  
Custom(25-400%)  
Plain*  
Paper Type  
Paper Size  
Choose the paper type that 70  
matches the paper in the  
tray.  
Inkjet  
Glossy  
Transparency  
Letter*  
Legal  
Choose the paper size that 70  
matches the paper in the  
tray.  
A4  
A5  
4"x6"  
Brightness  
Adjusts the brightness of  
copies.  
Contrast  
Adjusts the contrast of  
copies.  
The factory settings are shown in Bold with an asterisk.  
129  
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Color Adjust  
Red  
Adjusts the amount of Red 71  
in copies.  
Green  
Adjusts the amount of  
Green in copies.  
Blue  
Adjusts the amount of Blue  
in copies.  
Stack/Sort  
Stack*  
You can choose to stack or 71  
sort multiple copies.  
Sort  
Page Layout  
Off(1 in 1)*  
2 in 1 (P)  
2 in 1 (L)  
4 in 1 (P)  
4 in 1 (L)  
Poster(3 x 3)  
Yes  
You can make N in 1 or  
Poster copies.  
Set New Default  
Factory Reset  
You can save your copy  
settings.  
No  
Yes  
You can restore all the  
settings to factory settings.  
No  
The factory settings are shown in Bold with an asterisk.  
130  
Menu and Features  
Fax (  
)
C
Level1  
Level2  
Level3  
Options  
Standard*  
Fine  
Descriptions  
Page  
Fax Resolution  
Sets the resolution for  
outgoing faxes.  
S.Fine  
Photo  
Auto*  
Contrast  
Changes the lightness or  
darkness of faxes you  
send.  
Light  
Dark  
Speed-Dial  
Alphabetical  
Order  
You can dial by pressing  
only a few keys (and Start).  
Numerical Order  
Outgoing Call Send a fax  
You can choose a number  
from the Outgoing Call  
history and then send a fax  
to it, add it to Speed-Dial, or  
delete it.  
Add to Speed-  
Dial  
Delete  
Caller ID hist. Send a fax  
You can choose a number  
from the Caller ID history  
and then send a fax to it,  
add it to Speed-Dial, or  
delete it.  
Add to Speed-  
Dial  
Delete  
Broadcasting  
Delayed Fax  
Batch TX  
Add Number  
Complete  
You can send the same fax 28  
message to more than one  
fax number.  
Sets the time of day in  
24-hour format that the  
delayed faxes will be sent.  
On  
Combines delayed faxes to 31  
the same fax number at the  
same time of day into one  
transmission.  
Off*  
Real Time TX  
Polled TX  
On  
You can send a fax without 30  
using the memory.  
Off*  
On  
Sets up your machine with 66  
an document to be  
retrieved by another fax  
machine.  
Off*  
Polling RX  
On  
Sets up your machine to  
poll another fax machine.  
Off*  
On  
Overseas Mode  
If you are having difficulty  
sending faxes overseas,  
set this to On.  
Off*  
The factory settings are shown in Bold with an asterisk.  
131  
Level1  
Level2  
Level3  
Options  
A4  
Descriptions  
Page  
Scan Size  
Adjust the scan area of the 27  
scanner glass to the size of  
the document.  
Letter*  
Set New Default  
Factory Reset  
Yes  
No  
You can save your fax  
settings.  
Yes  
No  
You can restore all the  
settings to factory settings.  
The factory settings are shown in Bold with an asterisk.  
Scan (  
)
C
Level1  
Option1  
Option2  
Option3  
Descriptions  
Page  
Scan to E-mail  
You can scan a black &  
white or a color document  
See  
Software  
into your E-mail application. User's  
Guide  
on the  
CD-ROM  
Scan to Image  
Scan to OCR  
Scan to File  
You can scan a color  
picture into your graphics  
application.  
You can have your text  
document converted to an  
editable text file.  
You can scan a black &  
white or a color document  
into your computer.  
Scan to Card 150 dpi Color* PDF/JPEG  
(File Name)  
You can choose the Scan  
resolution, file format and  
enter a file name for your  
document.  
300 dpi Color  
600 dpi Color  
PDF/JPEG  
PDF/JPEG  
XXXXXXXX  
200x100 dpi B/W TIFF/PDF  
200 dpi B/W TIFF/PDF  
The factory settings are shown in Bold with an asterisk.  
132  
Menu and Features  
Special characters and symbols  
C
Entering Text  
C
Press l , # or 0, repeatedly until you see the  
special character or symbol you want.  
When you are setting certain menu  
selections, such as the Station ID, you may  
need to enter text into the machine. Most  
number keys have three or four letters printed  
on keys. The keys for 0, # and l do not have  
printed letters because they are used for  
special characters.  
Press l  
for  
(space) ! " # $ % & ' ( ) l  
+ , - . / m  
Press # for  
Press 0 for  
: ; < = > ? @ [ ] ^ _  
É À È Ê Î Ç Ë Ö 0  
By pressing the proper number key  
repeatedly, you can access the character you  
want.  
Press  
Key  
one  
time  
two  
times  
three  
times  
four  
times  
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
W
Putting spaces  
C
To enter a space in a fax number, press c  
once between numbers. To enter a space in  
a name, press c twice between characters.  
Making corrections  
C
If you entered an incorrect letter and want to  
change it, press d to move the cursor under  
the incorrect character. Then press Clear. All  
the letters to the right of the cursor will be  
deleted. Re-enter the correct character. You  
can also back up and type over incorrect  
letters.  
Repeating letters  
C
If you need to enter a letter that is on the  
same key as the letter before, press c to  
move the cursor to the right before you press  
the key again.  
133  
   
Specifications  
D
D
Product description  
D
General  
D
Memory Capacity  
16 MB  
ADF (automatic document Up to 10 pages  
feeder)  
Temperature: 68° F - 86° F (20° C - 30° C)  
Humidity: 50% - 70%  
Paper: [20 lb (80 g/m2)] A4Letter size  
100 Sheets [20 lb (80 g/m2)]  
Ink Jet  
Paper Tray  
Printer Type  
Print Method  
Piezo with 74 × 5 nozzles  
LCD (liquid crystal display) 2.5 in. (63.5 mm) Color LCD  
Power Source  
AC 100 to 120V 50/60Hz  
Power Consumption  
Off Mode:  
Standby:  
Operating:  
Average 4 W  
Average 10 W  
Average 25 W  
134  
     
Specifications  
Dimensions  
14.8 inch (375 mm)  
6.5 inch  
6.9 inch  
(165 mm)  
(174 mm)  
14.2 inch (361 mm)  
14.7 inch (373 mm)  
17.9 inch (455 mm)  
15.8 inch (402 mm)  
13.7 inch (347 mm)  
12.7 inch (322 mm)  
13.6 inch (345 mm)  
Weight  
Noise  
13.2 lb (6 kg)  
Operating:  
42.5 to 51 dB 1  
Temperature  
Operating:  
50° F to 95° F (10 to 35° C)  
68° F to 91° F (20 to 33° C)  
Best Print  
Quality:  
Humidity  
Operating:  
20 to 80% (without condensation)  
20 to 80% (without condensation)  
Best Print  
Quality:  
1
This depends on printing conditions.  
135  
 
Print media  
D
Paper Input  
Paper Tray  
Paper type:  
Plain paper, inkjet paper (coated paper), glossy paper 2,  
transparencies 1 2 and envelopes  
Paper size:  
Letter, Legal 3, Executive, A4, A5, A6, JIS_B5, envelopes  
(commercial No.10, DL, C5, Monarch, JE4), Photo card,  
Index card and Post card 4.  
For more details, see Paper weight, thickness and  
Maximum paper tray capacity: Approx. 100 sheets of  
20 lb (80 g/m)2 plain paper  
Paper Output  
Up to 25 sheets of Letter plain paper (Face up print delivery  
to the output paper tray) 2  
1
Use only transparencies recommended for inkjet printing.  
2
For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately  
after they exit the machine to avoid smudging.  
3
4
Legal paper cannot be stacked on the output paper tray.  
136  
           
Specifications  
Copy  
D
Color/Monochrome  
Yes/Yes  
Document Size  
ADF Width: 5.8 in. to 8.5 in. (147 mm to 216 mm)  
ADF Height: 5.8 in. to 14 in. (147 mm to 356 mm)  
Scanner Glass Width: Max. 8.5 in. (216 mm)  
Scanner Glass Height: Max. 11.7 in. (297 mm)  
Copy Width: Max. 8.26 in. (210 mm)  
Black: Up to 17 pages/minute (Letter paper) 1  
Copy Speed  
Color: Up to 11 pages/minute (Letter paper) 1  
Stacks/Sorts up to 99 pages  
25% to 400% (in increments of 1%)  
Plain, inkjet or glossy paper:  
(Black & White)  
Multiple Copies  
Enlarge/Reduce  
Resolution  
Scans up to 1200×1200 dpi  
Prints up to 1200×1200 dpi  
(Color)  
Scans up to 600×1200 dpi  
Prints up to 600×1200 dpi  
OHP/Transparency:  
Scans up to 600×600 dpi  
Prints up to 1200×1200 dpi  
1
Does not include the time it takes to feed the paper. Based on Brother standard pattern. (Fast mode/Stack Copy) Copy  
speeds vary with the complexity of the document.  
137  
   
PhotoCapture Center™  
D
CompactFlash®  
Available Media  
(Type I only)  
(Microdrive™ is not compatible)  
(Compact I/O card such as Compact LAN card and  
Compact Modem card are not supported.)  
SmartMedia® (3.3V)  
(Not available for use with ID)  
Memory Stick®  
Memory Stick Pro™  
(Not available for music data with MagicGate™)  
MultiMediaCard™  
Secure Digital™  
xD-Picture Card™ 1  
DPOF, EXIF, DCF  
File Extension  
(Media Format)  
(Image Format)  
Photo Print:JPEG 2  
Scan to Card:JPEG, PDF (Color)  
TIFF, PDF (Black)  
Color Enhancement  
Number of Files  
Folder  
True2Life  
Up to 999 files in the media card  
File must be in the 3rd folder level of the Media Card.  
Letter, A4, Photo Card (4" × 6") 3  
Borderless  
1
xD-Picture Card™ Conventional Card 16MB-512MB  
xD-Picture Card™ Type M 512MB-1GB  
2
3
Progressive JPEG format is not supported.  
138  
       
Specifications  
Fax  
D
Compatibility  
Coding System  
Modem Speed  
ITU-T Group 3  
MH/MR/MMR/JPEG  
Automatic Fallback  
14400 bps  
Document Size  
ADF Width: 5.8 in. to 8.5 in. (147 mm to 216 mm)  
ADF Height: 5.8 in. to 14 in. (147 mm to 356 mm)  
Scanner Glass Width: Max. 8.5 in. (216 mm)  
Scanner Glass Height: Max. 11.7 in. (297 mm)  
Scanning Width  
Printing Width  
Gray Scale  
8.2 in. (208 mm)  
8.03 in. (204 mm)  
256 levels  
Polling Types  
Contrast Control  
Standard, Sequential: (Black only)  
Automatic/Light/Dark  
(manual setting)  
Resolution  
Horizontal 203 dot/in. (8 dot/mm)  
Vertical  
Standard  
98 line/in. (3.85 line/mm) (Monochrome)  
196 line/in. (7.7 line/mm) (Color)  
Fine  
196 line/in. (7.7 line/mm) (Monochrome/Color)  
Photo  
196 line/in. (7.7 line/mm) (Monochrome)  
Superfine  
392 line/in. (15.4 line/mm) (Monochrome)  
Speed-Dial  
80 stations  
Broadcasting  
130 stations  
Automatic Redial  
Auto Answer  
1 time after 5 minutes  
0, 1, 2, 3 or 4 rings  
Public switched telephone network.  
Communication Source  
Memory Transmission  
Up to 200 1/170 2 pages  
Up to 480 1/400 2 pages  
Out of Paper Reception  
1
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code).  
Specifications and printed materials are subject to change without prior notice.  
2
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications  
and printed materials are subject to change without prior notice.  
139  
       
Scanner  
D
Color/Monochrome  
TWAIN Compliant  
Yes/Yes  
Yes (Windows® 98/98SE/Me/2000 Professional/XP 1/XP  
Professional x64 Edition 1 3  
)
Mac OS® 9.1-9.2/Mac OS® X 10.2.4 or greater  
Yes (Windows® XP 1)  
WIA Compliant  
Color Depth  
36 bit color Processing (Input)  
24 bit color Processing (Output)  
Up to 19200 × 19200 dpi (interpolated) 2  
Up to 600 × 2400 dpi (optical)  
Resolution  
Scanning Speed  
Color: up to 5.58 sec.  
Black: up to 3.54 sec.  
(Letter size at 100 × 100 dpi)  
Document Size  
ADF Width: 5.8 in. to 8.5 in. (147 mm to 216 mm)  
ADF Height: 5.8 in. to 14 in. (147 mm to 356 mm)  
Scanner Glass Width: Max. 8.5 in. (216 mm)  
Scanner Glass Height: Max. 11.7 in. (297 mm)  
8.26 in. (210 mm)  
Scanning Width  
Gray Scale  
256 levels  
1
2
3
®
®
®
®
Windows XP in this User’s Guide includes Windows XP Home Edition, Windows XP Professional, and Windows  
XP Professional x64 Edition.  
®
Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows XP (resolution up to 19200 × 19200 dpi  
can be selected by using the Brother scanner utility).  
XP Professional x64 Edition drivers are available for download from http://solutions.brother.com.  
Note  
Mac OS® X scanning is supported in Mac OS® X 10.2.4 or greater.  
140  
         
Specifications  
Printer  
D
Windows® 98/98SE/Me/2000 Professional / XP 1 and XP  
Printer Driver  
Professional x 64 Edition 1 6 driver supporting Brother Native  
Compression mode and bi-directional capability  
Brother Ink Driver  
For Mac OS® 9.1-9.2/Mac OS® X 10.2.4 or greater  
Resolution  
Up to 1200 × 6000 dpi  
1200 × 1200 dpi  
600 × 600 dpi  
600 × 150 dpi  
Up to 20 pages/minute (Black) 3  
Up to 15 pages/minute (Color) 3  
8.03 in. [8.5 in. (borderless)]4  
Print Speed  
Printing Width  
Disk-Based Fonts  
Borderless  
35 TrueType  
Letter, A4, A6, Photo Card, Index Card, Post Card,  
Envelope 5  
1
2
3
®
®
®
®
Windows XP in this User’s Guide includes Windows XP Home Edition, Windows XP Professional, and Windows  
XP Professional x64 Edition.  
Output image quality varies based on many factors including, but not limited to input image resolution and quality and  
print media.  
Based on Brother standard pattern.  
Letter size in draft mode.  
Does not include the time it takes to feed the paper.  
4
5
6
When you set the Borderless feature to On.  
XP Professional x64 Edition drivers are available for download from http://solutions.brother.com.  
Interfaces  
D
USB  
A USB 2.0 interface cable that is not longer than 6 feet  
(2.0 m). 1  
LAN cable  
Ethernet UTP cable category 5 or greater.  
Wireless LAN  
Your machine supports IEEE 802.11b/g wireless  
communication with your wireless LAN using Infrastructure  
mode or a wireless Peer-to-Peer connection in Ad-Hoc  
Mode.  
1
Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the  
maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface.  
141  
                 
Computer requirements  
D
142  
 
Specifications  
Consumable items  
D
Ink  
The machine uses individual Black, Yellow, Cyan and Magenta ink  
cartridges that are separate from the print head assembly.  
Service Life of Ink  
Cartridge  
Standard Black - Approximately 500 pages at 5% coverage  
Yellow, Cyan and Magenta - Approximately 400 pages at 5%  
coverage  
The above figures are based upon the following assumptions:  
Continuous printing at a resolution of 600 × 600 dpi in normal  
mode after installing new ink cartridge;  
The printing frequency;  
The number of pages printed;  
Periodic, automatic, print head assembly cleaning (Your  
machine will clean the print head assembly periodically. This  
process will use a small amount of ink); and,  
Ink remaining in cartridge identified as ‘empty’ (It is necessary to  
leave a small amount of ink in the ink cartridge to prevent air  
from drying out and damaging the print head assembly).  
Replacement  
Consumables  
<Black> LC41BK <Cyan> LC41C  
<Magenta> LC41M <Yellow> LC41Y  
143  
 
Network (LAN)  
D
LAN  
You can connect your machine to a network for Network Printing,  
Network Scanning and PC Fax Send and PC Fax Receive  
(Windows® only). Also included is Brother BRAdmin Professional  
Network Management software.  
Windows® 98/98SE/Me/2000/XP  
Support for  
Protocols  
Mac OS® 9.1 - 9.2, Mac OS® X 10.2.4 or greater  
Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)  
IEEE 802.11 b/g (Wireless LAN)  
TCP/IP  
ARP, RARP, BOOTP, DHCP, APIPA, NetBIOS, WINS, LPR/LPD,  
Port9100, mDNS, FTP, TELENET, SNMP, TFTP, Scanner port  
Network Security  
SSID/ESSID, 128 (104) / 64 (40) bit WEP, WPA-Personal (TKIP)  
Yes (simple setup with your SecureEasySetup™-capable router)  
SecureEasySetup™  
Note  
• BRAdmin Professional is not supported in Mac OS®.  
• Wireless LAN is not available for Mac OS® 9.1-9.2.  
• BRAdmin Light is available for Mac OS® X 10.2.4 or greater users. For more information,  
please visit the Brother Solutions Center (http://solutions.brother.com).  
• Network Scanning and Remote Setup are available for Mac® OS 10.2.4 or greater.  
144  
 
Glossary  
E
E
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of  
these features depends on the model you purchased.  
ADF (automatic document feeder)  
CNG tones  
The special tones (beeps) sent by fax  
The document can be placed in the ADF  
and scanned one page at a time  
automatically.  
machines during automatic transmission  
to tell the receiving machine that a fax  
machine is calling.  
Auto Reduction  
Coding method  
Reduces the size of incoming faxes.  
Method of coding the information  
contained in the document. All fax  
machines must use a minimum standard  
of Modified Huffman (MH). Your machine  
is capable of greater compression  
methods, Modified Read (MR), Modified  
Modified Read (MMR) and JPEG, if the  
receiving machine has the same  
capability.  
Automatic Redial  
A feature that enables your machine to  
redial the last fax number after five  
minutes if the fax did not go through  
because the line was busy.  
Backup Print  
Your machine prints a copy of every fax  
that is received and stored in memory.This  
is a safety feature so you will not lose  
messages during a power failure.  
Communication error (Comm. Error)  
An error during fax sending or receiving,  
usually caused by line noise or static.  
Batch Transmission  
(Black and white faxes only) As a cost  
saving feature, all delayed faxes to the  
same fax number can be sent as one  
transmission.  
Compatibility group  
The ability of one fax unit to communicate  
with another. Compatibility is assured  
between ITU-T Groups.  
Beeper Volume  
Contrast  
Volume setting for the beep when you  
press a key or make an error.  
Setting to compensate for dark or light  
documents, by making faxes or copies of  
dark documents lighter and light  
documents darker.  
Brightness  
Changing the Brightness makes the whole  
image lighter or darker.  
Delayed Fax  
Broadcasting  
Sends your fax at a specified time later.  
The ability to send the same fax message  
to more than one location.  
Distinctive Ring  
A subscriber service purchased from the  
telephone company that gives you  
another phone number on an existing  
phone line. The Brother machine uses the  
new number to simulate a dedicated fax  
line.  
Caller ID  
A service purchased from the telephone  
company that lets you see the number (or  
name) of the party calling you.  
Cancel Job  
Cancels a programmed job, like Delayed  
Fax or Polling.  
145  
 
Dual Access  
Fine resolution  
Your machine can scan outgoing faxes or  
scheduled jobs into memory at the same  
time it is sending a fax from memory or  
receiving or printing an incoming fax.  
Resolution is 203 × 196 dpi. It is used for  
small print and graphs.  
Gray scale  
The shades of gray available for copying  
and faxing photographs.  
Easy Receive  
Enables your machine to respond to CNG  
tones if you interrupt a fax call by  
answering it.  
Group number  
A combination of Speed-Dial numbers  
that are stored in a Speed-Dial location for  
Broadcasting.  
ECM (Error Correction Mode)  
Detects errors during fax transmission  
and resends the pages of the fax that had  
an error.  
Help list  
A printout of the complete Menu table that  
you can use to program your machine  
when you do not have the User's Guide  
with you.  
Extension phone  
A telephone using the same line as your  
fax but plugged into a separate wall jack.  
Fax Journal  
External phone  
Lists information about the last 200  
incoming and outgoing faxes. TX means  
Transmit. RX means Receive.  
A telephone that is plugged into the EXT  
jack of your machine.  
F/T Ring Time  
Journal Period  
The length of time that the Brother  
machine rings (when the Receive Mode  
setting is Fax/Tel) to notify you to pick up  
a voice call that it answered.  
The pre-programmed time period  
between automatically printed Fax  
Journal Reports. You can print the Fax  
Journal on demand without interrupting  
the cycle.  
Fax Forwarding  
LCD (liquid crystal display)  
Sends a fax received into the memory to  
another pre-programmed fax number.  
The display screen on the machine that  
shows interactive messages during On-  
Screen Programming and shows the date  
and time when the machine is idle.  
Fax Receive Code  
Press this code (l 5 1) when you answer  
a fax call on an extension or external  
phone.  
Manual fax  
When you lift the handset of your external  
telephone or press Hook you can hear the  
receiving fax machine answer before you  
press Black Start or Color Start to begin  
sending.  
Fax Storage  
You can store received faxes in memory.  
Fax tones  
The signals sent by sending and receiving  
fax machines while communicating  
information.  
Menu mode  
Programming mode for changing your  
machine's settings.  
Fax/Tel  
You can receive faxes and telephone  
calls. Do not use this mode if you are  
using a telephone answering device  
(TAD).  
OCR (optical character recognition)  
The bundled ScanSoft® OmniPage®  
software application converts an image of  
text to text you can edit.  
146  
Glossary  
Out of Paper Reception  
Remote Access Code  
Receives faxes into the machine's  
memory when the machine is out of paper.  
Your own four-digit code (---l) that allows  
you to call and access your machine from  
a remote location.  
Overseas Mode  
Remote Retrieval Access  
Makes temporary changes to the fax  
tones to accommodate noise and static on  
overseas phone lines.  
The ability to access your machine  
remotely from a touch tone phone.  
Paging  
Resolution  
This feature enables your machine to call  
your pager when a fax is received into its  
memory. The machine will also page for  
voice messages.  
The number of vertical and horizontal lines  
per inch. See: Standard, Fine, Super Fine  
and Photo.  
Ring Delay  
Pause  
The number of rings before the machine  
answers in Fax Onlyand Fax/Tel  
mode.  
Allows you to place a 3.5 second delay in  
the dialing sequence stored on Speed-  
Dial numbers. Press Redial/Pause as  
many times as needed for longer pauses.  
Ring Volume  
Volume setting for the machine's ring.  
PhotoCapture Center™  
Scanning  
Allows you to print digital photos from your  
digital camera at high resolution for photo  
quality printing.  
The process of sending an electronic  
image of a paper document into your  
computer.  
Photo resolution  
Scan to Card  
A resolution setting that uses varying  
shades of gray for the best representation  
of photographs.  
You can scan a black and white or color  
document into a Media Card. Black and  
white images will be in TIFF or PDF file  
format and images may be in PDF or  
JPEG file format.  
Polling  
The process of a fax machine calling  
another fax machine to retrieve waiting fax  
messages.  
Search  
An electronic, alphabetical listing of stored  
Speed-Dial and Group numbers.  
Pulse  
A form of rotary dialing on a telephone  
line.  
Speed-Dial  
A pre-programmed number for easy  
dialing. You must press the  
Quick Dial List  
A listing of names and numbers stored in  
Speed-Dial memory, in numerical order.  
Search/Speed Dial, and the two digit  
code, and Black Start or Color Start to  
start the dialing process.  
Real Time Transmission  
Standard resolution  
When memory is full, you can send faxes  
in real time.  
203 × 97 dpi. It is used for regular size text  
and quickest transmission.  
Remaining jobs  
Station ID  
You can check which jobs are waiting in  
memory and cancel jobs individually.  
The stored information that appears on  
the top of faxed pages. It includes the  
sender's name and fax number.  
147  
Super Fine resolution  
392 × 203 dpi. Best for very small print  
and line art.  
TAD (telephone answering device)  
You can connect an external device or  
answering machine to the EXT. jack of  
your machine.  
Telephone Answer Code (For Fax/Tel  
mode only)  
When the machine answers a voice call, it  
pseudo/double-rings. You can pick up at  
an extension phone by pressing this code  
(# 5 1).  
Temporary settings  
You can choose certain options for each  
fax transmission and copy without  
changing the default settings.  
Tone  
A form of dialing on the telephone line  
used for Touch Tone telephones.  
Transmission  
The process of sending faxes over the  
phone lines from your machine to the  
receiving fax machine.  
Transmission Verification Report  
A listing for each fax sent, that shows its  
date, time and number.  
True2Life®  
Adjusts the color in the image for better  
print quality by improving sharpness,  
white balance and color density.  
User Settings  
A printed report that shows the current  
settings of the machine.  
148  
Index  
F
ControlCenter2  
A
See Software User's Guide on the  
CD-ROM. .................................................  
Copy  
Access codes, storing and dialing ............54  
Accessories and supplies ......................... iii  
ADF (automatic document feeder) .... 11, 26  
Answering machine (TAD) .......................43  
Apple® Macintosh®  
See Software User's Guide on the  
CD-ROM. ..................................................  
Automatic  
Custom telephone features on a  
B
setting up Groups for ............................52  
Brother  
accessories and supplies ....................... iii  
FAQs (frequently asked questions) .........i  
D
Dialing  
C
access codes and credit card numbers 54  
Canceling  
Cleaning  
Connecting  
E
ECM (Error Correction Mode) ................. 10  
Error messages on LCD .......................... 99  
two-line external TAD or telephone ......45  
149  
 
while scanning a document ................73  
External telephone, connecting ................43  
delayed batch transmission ............... 31  
from memory (Dual Access) .............. 30  
phone line interference .................... 111  
Real Time Transmission .................... 30  
return to factory setting ..................... 32  
Fax/Tel mode  
F
answering at extension phones ............ 38  
double-ringing (voice calls) ................... 35  
Telephone Answer Code ...................... 38  
Fax codes  
Telephone Answer Code ......................38  
Fax Forwarding  
programming a number .........................55  
printing from memory ............................37  
Fax, from PC  
G
Groups for Broadcasting ......................... 52  
H
See Software User's Guide on the  
CD-ROM. ..................................................  
Fax, stand-alone  
HELP  
at end of conversation ........................37  
F/T Ring Time, setting ........................35  
from extension phone ........................38  
phone line interference ....................111  
printing from memory .........................37  
Receive Mode, choosing ....................34  
reducing to fit on paper ......................36  
retrieving from a remote site ..............62  
at end of conversation ........................32  
canceling from memory ......................32  
I
Ink cartridges  
J
Jacks  
convert to RJ11 jack  
EXT  
150  
TAD (answering machine) .................43  
Jams  
PaperPort®  
See Software User's Guide and PaperPort®  
User’s Guide on the CD-ROM. .................  
Phone line  
L
LCD (liquid crystal display) ....................120  
two-line phone system ......................... 45  
Phone line interference ......................... 111  
PhotoCapture Center™  
CompactFlash® .................................... 76  
from PC  
M
Macintosh®  
See Software User's Guide on the  
CD-ROM. ..................................................  
Manual  
Mode, entering  
See Software User's Guide on the  
CD-ROM. ..............................................  
Memory Stick® ..................................... 76  
Print settings  
Multi-line connections (PBX) ....................46  
Return to factory setting .................... 84  
True2Life® ......................................... 82  
SmartMedia® ........................................ 76  
Presto! PageManager®  
N
Network  
Printing  
See Network User's Guide on the  
CD-ROM. ...............................................  
Scanning  
See Software User's Guide on the  
CD-ROM. ...............................................  
O
See Help in Presto! PageManager® to  
access the User’s Guide. .........................  
Print  
Out of Area (Caller ID) .............................41  
P
151  
Programming your machine ...................120  
Transmission Verification ...............63, 64  
Resolution  
Q
Quick-Dial  
Access codes and credit card numbers  
Group dial  
S
Scanning  
setting up Groups for Broadcasting ...52  
Speed-Dial  
See Software User's Guide on the  
CD-ROM. ..................................................  
Speed-Dial  
setting up by 2-digit location ..............50  
setting up from Caller ID history .........51  
setting up from outgoing calls ............51  
T
TAD (telephone answering device),  
R
error messages on LCD ....................... 99  
if you are having difficulty  
phone line or connections ............... 108  
PhotoCapture Center™ ................... 110  
printing received faxes .................... 107  
Reducing  
Remote Setup  
See Software User's Guide on the  
CD-ROM. ..................................................  
Network Configuration ..........................64  
152  
EQUIPMENT ATTACHMENT LIMITATIONS  
(Canada only)  
NOTICE  
This product meets the applicable Industry Canada technical specifications.  
NOTICE  
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to  
be connected to a telephone interface. The termination on an interface may consist of any  
combination of devices subject only to the requirement that the sum of the RENs of all the devices  
does not exceed five.  
Brother International Corporation  
100 Somerset Corporate Boulevard  
P.O. Box 6911  
Bridgewater, NJ 08807-0911 USA  
Brother International Corporation (Canada) Ltd.  
1 rue Hôtel de Ville,  
Dollard-des-Ormeaux, QC, Canada H9B 3H6  
Visit us on the World Wide Web  
These machines are made for use in the USA and Canada only. We cannot recommend using  
them overseas because it may violate the Telecommunications Regulations of that country and  
the power requirements of your multi-function center may not be compatible with the power  
available in foreign countries. Using USA or Canada models overseas is at your own risk and  
may void your warranty.  
US/CAN  

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