USER’S GUIDE
MFC-7320
MFC-7440N
MFC-7840W
Version A
UK/IRE/SAF
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in other countries.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
i
EC Declaration of Conformity under the R & TTE
Directive
ii
1
Using the documentation.......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide
(MFC-7440N and MFC-7840W only)..................................................................2
Viewing documentation ...................................................................................3
Control panel overview ..........................................................................................6
2
Loading paper and print media..............................................................................9
Loading paper in the paper tray.......................................................................9
Unprintable area............................................................................................13
Acceptable paper and other print media..............................................................14
Type and size of paper..................................................................................15
Handling and using special paper .................................................................16
Loading documents .............................................................................................19
Using the scanner glass ................................................................................20
3
Mode timer...........................................................................................................21
Paper settings......................................................................................................21
Paper type .....................................................................................................21
Paper size......................................................................................................21
Volume settings ...................................................................................................22
Ring volume...................................................................................................22
Beeper volume ..............................................................................................22
Speaker volume.............................................................................................22
Automatic daylight savings time ..........................................................................23
Ecology features..................................................................................................23
Toner Save....................................................................................................23
Sleep time......................................................................................................23
LCD contrast........................................................................................................23
4
Security................................................................................................................24
TX Lock (MFC-7320 and MFC-7440N only)..................................................24
Secure Function Lock (MFC-7840W only) ....................................................25
Setting lock....................................................................................................28
Restricting dialling................................................................................................29
iii
Dial pad restriction.........................................................................................29
One Touch restriction ....................................................................................29
Speed Dial restriction ....................................................................................29
5
Cancelling a broadcast in progress ...............................................................33
Electronic cover page....................................................................................34
Contrast.........................................................................................................35
Changing fax resolution.................................................................................36
Dual access...................................................................................................36
Delayed fax....................................................................................................37
Checking and cancelling waiting jobs............................................................38
6
Receive modes....................................................................................................39
Choosing the receive mode...........................................................................39
Manual...........................................................................................................40
Setting the print density.................................................................................42
Additional receiving operations............................................................................42
Printing a reduced incoming fax ....................................................................42
Setting the fax receive stamp ........................................................................42
Receiving faxes into memory ........................................................................43
Printing a fax from the memory .....................................................................43
iv
7
Telephone line services.......................................................................................44
Caller ID.........................................................................................................44
Setting the telephone line type ......................................................................45
BT call sign (U.K. only)..................................................................................46
Connecting an external TAD ...............................................................................46
Connections...................................................................................................46
Multi-line connections (PBX) .........................................................................47
External and extension telephones......................................................................48
Operation from extension telephones............................................................48
For Fax/Tel mode only...................................................................................48
Connecting an external or extension telephone ............................................48
Using remote codes.......................................................................................50
8
How to dial...........................................................................................................51
Manual dialling...............................................................................................51
One touch dialling..........................................................................................51
Speed dialling................................................................................................51
Search ...........................................................................................................51
Fax redial.......................................................................................................52
Storing numbers ..................................................................................................52
Storing a pause .............................................................................................52
Storing one touch dial numbers.....................................................................52
Storing speed dial numbers...........................................................................53
Changing one touch and speed dial numbers...............................................53
Setting up groups for broadcasting................................................................54
Combining quick dial numbers ......................................................................55
Tone or pulse.................................................................................................55
9
Fax forwarding.....................................................................................................56
Fax storage..........................................................................................................56
PC fax receive .....................................................................................................57
Changing remote fax options...............................................................................58
Turning off remote fax options.......................................................................58
Remote retrieval ..................................................................................................59
Setting a remote access code .......................................................................59
Using your remote access code ....................................................................59
Retrieving fax messages ...............................................................................60
Remote fax commands........................................................................................61
10
Polling
62
Polling receive .....................................................................................................62
Secure polling................................................................................................62
v
Delayed polling..............................................................................................62
Sequential polling ..........................................................................................63
Polled transmit ....................................................................................................63
11
Fax reports...........................................................................................................65
Transmission verification report.....................................................................65
Fax journal.....................................................................................................65
Reports ................................................................................................................66
How to print a report......................................................................................66
12
How to copy.........................................................................................................68
Making a single copy.....................................................................................68
Stop copying..................................................................................................68
Improving copy quality...................................................................................71
Sorting copies using the ADF........................................................................71
Adjusting contrast..........................................................................................72
Making N in 1 copies (page layout) ...............................................................72
Out of memory message .....................................................................................73
Section IV Software
13
features
76
®
For Windows ................................................................................................76
®
For Macintosh ..............................................................................................77
A
Safety and legal
80
Choosing a location .............................................................................................80
Important information...........................................................................................81
vi
Safety precautions.........................................................................................81
Disconnect device .........................................................................................84
Wiring information (U.K. only)........................................................................84
Radio interference .........................................................................................85
EU Directive 2002/96/EC and EN50419........................................................85
International ENERGY STAR Compliance Statement ................................86
Important safety instructions..........................................................................86
Trademarks..........................................................................................................88
B
Troubleshooting...................................................................................................89
Improving the print quality .............................................................................96
Setting dial tone detection ...........................................................................101
Telephone line interference.........................................................................102
Error and maintenance messages.....................................................................103
Document jams............................................................................................109
Paper jams ..................................................................................................110
Routine maintenance.........................................................................................114
Cleaning the scanner glass .........................................................................115
Cleaning the corona wire.............................................................................118
Cleaning the drum unit ................................................................................120
Replacing the consumable items.......................................................................122
Replacing a toner cartridge .........................................................................122
Replacing the drum unit...............................................................................125
Machine information ..........................................................................................128
Checking the serial number.........................................................................128
Checking the page counters........................................................................128
Checking the Drum life ................................................................................128
Packing and shipping the machine....................................................................129
C
D
On-screen programming....................................................................................130
Menu table...................................................................................................130
Memory storage...........................................................................................130
Menu keys .........................................................................................................130
How to access the menu mode ...................................................................131
Menu table.........................................................................................................132
Entering text ......................................................................................................145
Specifications
147
General..............................................................................................................147
Print media.........................................................................................................149
Fax.....................................................................................................................150
vii
Interfaces...........................................................................................................154
Computer requirements.....................................................................................155
Consumable items.............................................................................................157
Ethernet wired network (MFC-7440N and MFC-7840W)...................................158
Ethernet wireless network (MFC-7840W only) ..................................................159
Authentication and encryption for wireless users only.................................160
Wi-Fi Alliance certification ...........................................................................161
Wireless one-push configuration .................................................................162
E
F
Glossary
Index
163
167
viii
General information
1
1
Using the
documentation
Accessing the
1
Software User’s Guide
and Network User’s
Guide (MFC-7440N and
MFC-7840W only)
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
1
Symbols and conventions
used in the documentation
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of Fax, Printer,
Scanner, PC Fax and Network (MFC-7440N
and MFC-7840W only). When you are ready
to learn detailed information about these
operations, read the Software User’s Guide
and Network User’s Guide (MFC-7440N
and MFC-7840W only).
1
The following symbols and conventions are
used throughout the documentation.
Bold
Bold style identifies keys on the
machine control panel or
computer screen.
Italics
Italicized style emphasizes an
important point or refers you to
a related topic.
Courier Courier New font identifies the
New
messages shown on the LCD
of the machine.
Warnings tell you what to do to
prevent possible personal injury.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Incorrect setup icons alert you to
devices and operations that are not
compatible with the machine.
Note icons give useful tips.
2
General information
e Click the documentation you want to
Viewing documentation
1
read:
1
„ HTML documents (2 manuals):
Software User’s Guide and
Network User’s Guide (MFC-
7440N and MFC-7840W only) in
HTML format.
Viewing documentation (Windows®)
1
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the program
group, and then click User’s Guides in
HTML format.
This format is recommended for
viewing on your computer.
If you have not installed the software, you can
find the documentation by following the
instructions below:
„ PDF documents (4 manuals):
User’s Guide for stand-alone
operations, Software User’s Guide,
Network User’s Guide (MFC-
7440N and MFC-7840W only) and
Quick Setup Guide.
a Turn on your PC.
Insert the Brother CD-ROM labelled
®
Windows into your CD-ROM drive.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
b If the language selection screen
appears, click your language.
c If the model name screen appears, click
your model name.The CD-ROM main
menu will appear.
If this window does not appear, use
®
Windows Explorer to find and run the
start.exe program from the root directory
of the Brother CD-ROM.
d Click Documentation.
3
Chapter 1
How to find scanning instructions
1
Viewing documentation (Macintosh®)
1
®
There are several ways you can scan
documents. You can find the instructions as
follows:
a Turn on your Macintosh .
Insert the Brother CD-ROM labelled
®
Macintosh into your CD-ROM drive.
b The following window will appear.
Software User's Guide:
1
„ Scanning a document using the TWAIN
driver in Chapter 2
„ Scanning a document using the WIA
®
®
driver (For Windows XP/Windows Vista
only) in Chapter 2
„ Using ControlCenter3 in Chapter 3
„ Network Scanning in Chapter 4 (MFC-
7440N and MFC-7840W only)
ScanSoft™ PaperPort™ 11SE with
OCR How-to-Guides
1
c Double-click the Documentation icon.
„ The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.
d If the language selection screen
appears, double-click your language.
e Double-click the top page file to view the
Software User’s Guide and Network
User’s Guide (MFC-7440N and MFC-
7840W only) in HTML format.
f Click the documentation you want to
read.
„ Software User’s Guide
„ Network User’s Guide
(MFC-7440N and MFC-7840W only)
Note
The documents are also available in PDF
format (4 manuals):
User’s Guide for stand-alone operations,
Software User’s Guide, Network User’s
Guide (MFC-7440N and MFC-7840W
only) and Quick Setup Guide.
The PDF format is recommended for
printing the manuals.
Double-click Brother Solutions Center
icon to go to the Brother Solutions Center,
where you can view or download the PDF
documents. (Internet access and PDF
Reader software are required.)
4
General information
How to find scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
1
Software User's Guide:
1
„ Scanning in Chapter 9
„ Using ControlCenter2 in Chapter 10
„ Network Scanning in Chapter 11 (MFC-
7440N and MFC-7840W only)
Presto!® PageManager® User's Guide:
1
®
®
„ The complete Presto! PageManager
User’s Guide can be viewed from the Help
®
®
selection in the Presto! PageManager
application.
5
General information
1
7
Chapter 1
1
Fax and telephone keys:
Tel/R
5
Dial pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
This key is used to have a telephone
conversation after picking up the external
handset during the F/T pseudo-ring.
The # key temporarily switches the dialling
mode from Pulse to Tone during a telephone
call.
When connected to a PBX, you can use this
key to gain access to an outside line, to recall
an operator, or to transfer a call to another
extension.
6
7
Stop/Exit
Stops an operation or exits from a menu.
Resolution
Start
Sets the resolution when sending a fax.
Redial/Pause
Lets you start sending faxes, making copies or
scanning.
Redials the last number called. It also inserts a
pause when programming quick dial numbers
or when dialling a number manually.
8
Mode keys:
Fax
2
One Touch keys
Puts the machine in Fax mode.
These 4 keys give you instant access to 8
previously stored numbers.
Scan
Puts the machine in Scan mode. (For details
about scanning, see the Software User’s Guide
on the CD-ROM.)
Shift
Lets you access One Touch numbers 5 to 8
when held down.
Copy
3
4
LCD
Puts the machine in Copy mode.
Displays messages to help you set up and use
your machine.
9
Print keys:
Secure (MFC-7440N and MFC-7840W only)
Menu keys:
Menu
You can print data saved in memory when you
enter your four-digit password. (For details
Lets you access the Menu to program your
settings in this machine.
Clear/Back
(MFC-7840W only) When using Secure
Function Lock, you can switch restricted users
by holding down Shift as you press the Secure
key. (See Secure Function Lock (MFC-7840W
only) on page 25.)
Deletes entered data or lets you cancel the
current setting.
OK
Lets you store your settings in the machine.
Volume keys
Job Cancel
Cancels a programmed print job and clears it
from the machine’s memory.
d or c
Press to scroll backwards or forwards through
menu selections. Press to change the volume
when in fax or standby mode.
To cancel multiple print jobs, hold down this
key until the LCD shows
Job Cancel (All).
a or b
10 Copy keys:
Options
Press to scroll through the menus and options.
b Search/Speed Dial
You can quickly and easily choose temporary
settings for copying.
Lets you look up numbers that are stored in the
dialling memory. It also lets you dial stored
numbers by pressing a three-digit number.
Enlarge/Reduce
Reduces or enlarges copies.
Reports
Print the Transmission Verification Report,
Help List, Tel Index List, Fax Journal,
User Settings, Network Configuration* (*MFC-
7440N and MFC-7840W only) and Order
Form.
8
Loading paper and documents
2
2
Loading paper in the paper
tray
Loading paper and
print media
2
2
2
The machine can feed paper from the
standard paper tray or manual feed slot.
Printing on plain paper, recycled
paper or transparencies from the
paper tray
When you put paper into the paper tray, note
the following:
2
a Pull the paper tray completely out of the
„ If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
machine.
„ Before using paper that has holes in it,
such as organizer sheets, you must ‘fan’
the stack to avoid paper jams and
misfeeds.
b While pressing the green paper guide
release lever, slide the paper guides to
fit the paper size. Make sure that the
guides are firmly in the slots.
9
Chapter 2
c Put paper in the tray, and make sure that
the paper is below the maximum paper
mark (1). The side to be printed on must
be face down.
Loading paper in the manual
feed slot
2
You can load envelopes and special print
media one at a time into this slot. Use the
manual feed slot to print or copy on labels,
envelopes or thicker paper.
1
Printing on plain paper, recycled
paper or transparencies from the
manual feed slot
2
Note
The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.
CAUTION
a Lift up the support flap (1) to prevent
paper from sliding off the face-down
output tray, or remove each page as
soon as it comes out of the machine.
To prevent damage to your machine
caused by paper misfeeding, make sure the
paper guides touch the sides of the paper.
d Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
e Fold out the support flap (1) to prevent
paper from sliding off the face-down
output tray.
1
b Open the manual feed slot cover.
1
10
Loading paper and documents
c Using both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
Printing on thick paper, bond paper,
labels and envelopes
2
When the back output tray is pulled down, the
machine has a straight paper path from the
manual feed slot through to the back of the
machine. Use this paper feed and output
method when you want to print on thick
paper, labels or envelopes.
2
Note
• Remove each printed sheet or envelope
immediately to prevent a paper jam.
• The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.
d Using both hands, put one sheet of
paper or one transparency in the
manual feed slot until the front edge
touches the paper feed roller. When you
feel the machine pull in the paper, let go.
a Open the back cover (back output tray).
b Open the manual feed slot cover.
11
Chapter 2
c Using both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
Note
• Put the paper into the manual feed slot
with the side to be printed face up.
• Make sure that the paper or print media
(see Acceptable paper and other print
media on page 14.) is straight and in the
correct position on the manual feed slot. If
it is not, the paper or the transparency
may not be fed correctly, resulting in a
skewed printout or a paper jam.
• Do not put more than one sheet of paper
in the manual feed slot at any one time, as
it may cause a jam.
• If you put any print media in the manual
feed slot before the machine is in the
Ready state, the print media may be
ejected without being printed on.
d Using both hands, put one sheet of
paper or one envelope in the manual
feed slot until the front edge of the paper
or envelope touches the paper feed
roller. When you feel the machine pull in
the paper, let go.
• To easily remove a small printout from the
output tray, lift up the scanner cover by
using both hands as shown in the
illustration.
• You can still use the machine while the
scanner cover is up. To close the scanner
cover, push it down with both hands.
12
Loading paper and documents
Unprintable area
2
Unprintable area for faxes and copies
2
1
2
3 mm
2 mm
The printable area of your machine begins at
approximately 3 mm from the top and bottom
and 2 mm from both sides of the paper.
2
Note
2
2
(For copies) The unprintable area shown
above is for a single copy or a 1 in 1 copy
using A4 size paper. The unprintable area
changes with the paper size.
1
1
Unprintable area when printing from a computer
2
When using the printer driver the printable area is smaller than the paper size, as shown below.
Portrait
Landscape
2
2
2
2
1
1
1
1
®
®
Windows printer driver and
BRScript Driver for Windows
®
®
Macintosh printer driver
and Macintosh
(MFC-7840W only)
Portrait
1
2
1
2
4.23 mm
6.01 mm
4.23 mm
5 mm
4.23 mm
4.23 mm
Landscape
4.23 mm
4.23 mm
Note
The unprintable area shown above is for A4 size paper. The unprintable area changes with the
paper size.
13
Chapter 2
Recommended paper and
print media
Acceptable paper and
other print media
2
2
To get the best print quality, we suggest using
the following paper.
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: plain paper, bond paper, recycled
paper, transparencies, labels or envelopes.
Paper Type
Item
2
Plain Paper
Xerox Premier 80 g/m
2
Xerox Business 80 g/m
For best results, follow the instructions below:
Recycled Paper Xerox Recycled Supreme
„ Use paper made for plain paper copying.
2
80g/m
2
„ Use paper that is 75 to 90 g/m .
Transparency
Labels
3M CG3300
„ Use labels and transparencies which are
Avery laser label L7163
Antalis River series (DL)
designed for use in laser machines.
Envelope
„ Do not put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
„ For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
„ Avoid touching the printed surface of the
paper immediately after printing.
„ When you use transparencies remove
each sheet immediately to prevent
smudging or paper jams.
„ Use long grain paper with a neutral Ph
value, and a moisture content of approx
5%.
14
Loading paper and documents
Manual Feed Slot
2
Type and size of paper
2
The manual feed slot can hold a sheet with a
size of 76.2 to 220 mm wide and 116 to
406.4 mm long. You can use the manual feed
slot if you are using special paper, envelopes
or labels.
The machine loads paper from the installed
standard paper tray or manual feed slot.
2
Standard paper tray
2
Since the standard paper tray is a universal
type, you can use any of the paper sizes (one
paper type and size at a time) listed in the
table in Paper capacity of the paper trays
on page 15. The standard paper tray can
hold up to 250 sheets of Letter/A4 size paper
2
(80 g/m ). Paper can be loaded up to the
maximum paper mark on the sliding paper
width guide.
Paper capacity of the paper trays
2
Paper size
Paper types
No. of sheets
Paper Tray
A4, Letter, Executive,
A5, A6, B5, B6.
Plain paper and recycled up to 250
2
paper
[80 g/m ]
up to 10
1
Transparency
Manual Feed Slot
Width: 76.2 to 220 mm
Length: 116 to 406.4 mm
Plain paper, recycled
paper, bond paper,
envelopes, labels and
transparencies
Recommended paper specifications
2
The following paper specifications are suitable for this machine.
2
Basis weight
75-90 g/m
Thickness
Roughness
Stiffness
80-110 µm
Higher than 20 sec.
3
90-150 cm /100
Grain direction
Long grain
9
11
Volume resistivity
10e -10e ohm
9
12
Surface resistivity
Filler
10e -10e ohm-cm
CaCO (Neutral)
3
Ash content
Brightness
Opacity
Below 23 wt%
Higher than 80 %
Higher than 85 %
15
Chapter 2
Types of paper to avoid
CAUTION
2
Handling and using special
paper
2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
Some important guidelines when selecting
paper are:
1
„ Do not use inkjet paper because it may
cause a paper jam or damage your
machine.
1
1
2 mm
„ Preprinted paper must use ink that can
withstand the temperature of the
machine's fusing process (200 degrees
centigrade).
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
„ If you use bond paper, paper having a
rough surface or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
16
Loading paper and documents
Envelopes
2
Types of envelopes to avoid
2
Most envelopes will be suitable for your
machine. However, some envelopes may
have feed and print-quality problems
CAUTION
DO NOT use envelopes:
because of the way they have been made. A
suitable envelope should have edges with
straight, well-creased folds and the leading
edge should not be thicker than two sheets of
paper. The envelope should lie flat and not be
of baggy or flimsy construction. You should
buy quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
2
• that are damaged, curled, wrinkled or an
unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
Envelopes can be fed from the manual feed
slot one at a time. We recommend that you
print a test envelope to make sure the print
results are what you want before you print or
purchase a large quantity of envelopes.
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
Check the following:
• that are pre-printed on the inside
„ Envelopes should have a lengthwise
• that cannot be arranged neatly when
stacked
sealing flap.
„ The sealing flaps should be folded crisply
and correctly (irregularly cut or folded
envelopes may cause paper jams).
• that are made of paper that weighs more
than the paper weight specifications for
the machine
„ Envelopes should consist of two layers of
• with edges that are not straight or
consistently square
paper in the area circled in figure below.
• with windows, holes, cut-outs or
perforations
• with glue on surface as shown in figure
below
1
1
1
Feeding direction
„ Envelope joints that are sealed by the
manufacturer should be secure.
„ We recommend that you do not print
within 15 mm of the edges of envelopes.
• with double flaps as shown in figure
below
17
Chapter 2
• with sealing flaps that have not been
folded at purchase
Labels
2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
• with sealing flaps as shown in figure
below
• with each side folded as shown in figure
below
All labels used in this machine must be able
to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a
period of 0.1 seconds.
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage is not covered
under any Brother warranty or service
agreement.
Label sheets should not exceed the paper
weight specifications described in this User’s
Guide. Labels exceeding this specification
may not feed or print correctly and may cause
damage to your machine.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
Labels can be fed from the manual feed slot
only.
Types of labels to avoid
2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
CAUTION
DO NOT feed part used label sheets. The
exposed carrier sheet will damage your
machine.
18
Loading paper and documents
„ Documents to be faxed must be from 148
to 215.9 mm wide and from 148 to
Loading documents
2
355.6 mm long, and of a standard weight
2
Using the automatic
(80 g/m ).
document feeder (ADF)
2
2
a Unfold the ADF document output
support flap (1) and the ADF support
flap (2).
The ADF can hold up to 35 pages and feeds
each sheet individually. Use standard
2
80 g/m paper and always fan the pages
before putting them in the ADF.
2
1
Recommended environment
2
Temperature: 20 to 30° C
Humidity: 50% - 70%
2
Paper: Xerox Premier 80 g/m or Xerox
2
Business 80 g/m
CAUTION
b Fan the pages well.
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
c Place your document, face up top edge
first, in the ADF until you feel it touch the
feed roller.
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper-clipped,
pasted or taped.
d Adjust the paper guides (1) to fit the
width of your document.
DO NOT use cardboard, newspaper or
fabric.
To avoid damaging your machine while
document while it is feeding.
To scan non-standard documents see
Using the scanner glass on page 20.
1
„ Make sure documents written with ink are
completely dry.
19
Chapter 2
Using the scanner glass
2
CAUTION
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Documents can be up to 215.9 mm wide and
297 mm long.
If the document is a book or is thick do not
slam the cover or press on it.
Note
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
b Using the document guidelines on the
left, centre the document face down on
the scanner glass.
c Close the document cover.
20
General setup
3
3
Paper size
3
Mode timer
3
You can use seven sizes of paper for printing
copies: A4, Letter, Executive, A5, A6, B5 and
B6 and two sizes for printing faxes: A4 or
Letter.
The machine has three mode keys on the
control panel: Fax, Scan, and Copy.
You can set how much time the machine
takes after the last Copy or Scan operation to
return to Fax mode. If you choose Off, the
machine will stay in the mode you used last.
3
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document or an incoming
fax on the page.
(MFC-7840W only) Also, this setting sets the
time the machine will change from individual
user to public user when using Secure
Function Lock. (See Switching Users
on page 27.)
a Press Menu, 1, 3.
b Press a or b to choose A4, Letter,
Executive, A5, A6, B5or B6.
Press OK.
c Press Stop/Exit.
Note
a Press Menu, 1, 1.
If you chose Transparencyas the paper
type (Menu, 1, 2) you will only be able to
choose Letteror A4size paper in Step
b.
b Press a or b to choose 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Minsor
Off.
Press OK.
c Press Stop/Exit.
Paper settings
3
Paper type
3
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
a Press Menu, 1, 2.
b Press a or b to choose Thin, Plain,
Thick, Thicker, Transparencyor
Recycled Paper.
Press OK.
c Press Stop/Exit.
21
Chapter 3
Speaker volume
3
Volume settings
3
You can choose a range of speaker volume
levels, from Highto Off.
Ring volume
3
a Press Menu, 1, 4, 3.
You can choose a ring volume level from a
range of settings, from Highto Off.
b Press a or b to choose Off, Low, Medor
While in Fax mode press
or
to adjust
High.
the volume level. The LCD will show the
current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
Press OK.
c Press Stop/Exit.
You can also change the ring volume through
the menu:
a Press Menu, 1, 4, 1.
b Press a or b to choose Off, Low, Medor
High.
Press OK.
c Press Stop/Exit.
Beeper volume
3
When the beeper is on, the machine will beep
when you press a key, make a mistake, or
after you send or receive a fax. You can
choose a range of volume levels, from High
to Off.
a Press Menu, 1, 4, 2.
b Press a or b to choose Off, Low, Medor
High.
Press OK.
c Press Stop/Exit.
22
General setup
Sleep time
3
Automatic daylight
savings time
3
Setting the sleep time reduces power
consumption by turning off the fuser while the
machine is idle.
You can set the machine to change
automatically for Daylight Savings Time. It
will set itself forward one hour in the Spring,
and back one hour in the Autumn.
You can choose how long the machine must
be idle (from 00 to 99 minutes) before it goes
into sleep mode. When the machine receives
a fax, computer data, or makes a copy, the
timer will be reset. The default setting is 05
minutes.
3
a Press Menu 1, 5.
b Press a or b to choose Onor Off.
Press OK.
While the machine is in sleep mode the LCD
will display Sleep. When printing or copying
in sleep mode, there will be a short delay
while the fuser warms up.
c Press Stop/Exit.
Ecology features
3
a Press Menu 1, 6, 2.
b Enter the length of time the machine is
idle before entering sleep mode (00 to
99). Press OK.
Toner Save
3
You can save toner using this feature. When
you set Toner Save to On, prints appear
lighter. The default setting is Off.
c Press Stop/Exit.
a Press Menu, 1, 6, 1.
Note
To turn off sleep mode, press Start and
Options at the same time in b. Press a or
b to choose Off. Press OK.
b Press a or b to choose Onor Off.
Press OK.
c Press Stop/Exit.
Note
LCD contrast
3
We do not recommend Toner Save for
printing Photo or Greyscale images.
You can change the contrast to make the
LCD look lighter or darker.
a Press Menu, 1, 7.
b Press a to make the LCD darker. Or,
press b to make the LCD lighter.
Press OK.
c Press Stop/Exit.
23
Security features
4
4
Setting up the password
4
Security
4
Note
You can set up your machine with multiple
levels of security using Setting Lock and TX
Lock (MFC-7320 and MFC-7440N only) or
Secure Function Lock (MFC-7840W only).
You will not be able to continue to schedule
Delayed Faxes or Polling jobs. However, any
pre-scheduled Delayed Faxes will be sent
even if you turn on TX Lock or Secure
If you have already set the password, you
will not need to set it, again.
a Press Menu, 1, 8, 1.
b Enter a four-digit number for the
password using numbers 0-9.
Press OK.
Function Lock, so they will not be lost.
c If you are entering the password for the
first time, the LCD will show Verify:.
TX Lock
(MFC-7320 and MFC-7440N
only)
d Re-enter the password.
Press OK.
4
TX Lock lets you prevent unauthorized
access to the machine.
e Press Stop/Exit.
While TX Lock is on, the following operations
are available:
Changing the TX Lock password
4
a Press Menu, 1, 8, 1.
„ Receiving faxes
„ Fax Forwarding
b Press a or b to choose Set Password.
Press OK.
(if Fax Forwarding was already on)
„ Remote Retrieval
c Enter the registered four-digit password.
Press OK.
(if Fax Storage was already on)
„ PC Fax Receive
(if PC Fax Receive was already on)
d Enter a four-digit number for the new
password.
While TX Lock is on, the following operations
are NOT available:
Press OK.
„ Sending faxes
„ Copying
e If the LCD shows Verify:, re-enter the
new password.
Press OK.
„ PC printing
„ Scanning
f Press Stop/Exit.
Note
• To print the faxes in memory, turn off TX
Lock.
• If you forget the TX Lock password,
please call your Brother dealer for service.
24
Security features
Setting the password for the
administrator
Secure Function Lock
(MFC-7840W only)
4
4
administrator. This password is used to set
up users and to turn Secure Function Lock on
or off. (See Setting up restricted users
on page 26 and Turning Secure Function
Lock on on page 27.)
Secure Function Lock lets you restrict Public
access to certain machine functions (Fax Tx,
1
Fax Rx, Copy, Scan and Print ).
This feature also prevents users from
changing the Default settings of the machine
by limiting access to the Menu settings.
a Press Menu, 1, 8, 1.
Disabling at least one function is required to
turn on Secure Function Lock for the Public
user.
4
b Enter a four-digit number for the
password using numbers 0-9.
Press OK.
Before using the security features you must
first enter an administrator password.
c Re-enter the password when the LCD
shows Verify:.
Access to restricted operations can be
enabled by creating a restricted user.
Restricted users must enter a user password
to use the machine.
Press OK.
d Press Stop/Exit.
Make a careful note of your password. If you
forget it, please call your Brother dealer for
service.
Changing the password for the
administrator
4
1
Print includes PC-Fax Send as well as all print jobs.
a Press Menu, 1, 8, 1.
Note
b Press a or b to choose Set Password.
Press OK.
• You can set up to 10 individual users and
one Public user.
c Enter the registered four-digit password.
Press OK.
• When you set up a Public user, you can
restrict one or more of the machine’s
functions to all users who do not have a
password.
d Enter a four-digit number for the new
password.
Press OK.
• Only administrators can set limitations
and make changes for each user.
e If the LCD shows Verify:, re-enter the
new password.
• When Print is disabled, PC print jobs will
be lost without notification.
Press OK.
• When Secure Function Lock is on, you
can only use 1.Contrast, 6.
Polled TXor 7.Coverpg Setupin
the Fax menu.
f Press Stop/Exit.
If Fax Tx is disabled, you cannot use any
function in the Fax menu.
• Polling Receive is enabled only when
both Fax Tx and Fax Rx are enabled.
25
Chapter 4
Setting up the Public user
4
Setting up restricted users
4
You can set up the Public user. Public users
do not need to enter a password.
You can set up users with restrictions and a
password.
a Press Menu, 1, 8, 1.
Note
You must disable at least one function to
turn on Secure Function Lock for Public
user.
b Press a or b to choose Setup User.
Press OK.
c Enter the administrator password.
Press OK.
a Press Menu, 1, 8, 1.
b Press a or b to choose Setup User.
Press OK.
d Press a or b to choose User01.
Press OK.
c Enter the administrator password.
Press OK.
e Use the numeric keys to enter the user
name. (See Entering text on page 145.)
Press OK.
d Press a or b to choose Public.
Press OK.
f Enter a four-digit password for the user.
Press OK.
e Press a or b to choose Enableor
Disablefor Fax Tx. Press OK.
After you have set Fax Tx, repeat this
step for Fax Rx, Copy, Scanand
Print.
g Press a or b to choose Enableor
Disablefor Fax Tx.
Press OK.
After you have set Fax Tx, repeat this
step for Fax Rx, Copyand Scan.
Press OK.
Press OK.
Note
h Repeat d to g for entering each
You can set Printfor only the Public
user. If you disable Printfor Public users
it will also disable Printfor all restricted
users.
additional user and password.
i Press Stop/Exit.
Note
f Press Stop/Exit.
You cannot use the same password as
another user’s password.
26
Security features
Turning Secure Function Lock on/off
4
Switching Users
4
If you enter the wrong password when
following the instructions below, the LCD will
show Wrong Password. Re-enter the
correct password.
This setting allows a restricted user to log on
the machine when Secure Function Lock is
turned on.
After a restricted user has finished using
the machine, it will return to the Public
setting within the same time as the Mode
Timer setting (Menu, 1,1). (See Mode
timer on page 21. Also, you can exit from
an individual user by pressing the lighted
Mode key.)
Turning Secure Function Lock on
4
a Press Menu, 1, 8, 1.
b Press a or b to choose Lock OffiOn.
Press OK.
4
c Enter your four-digit administrator
password.
a Hold down Shift as you press Secure.
Press OK.
Change User
PIN:XXXX
Turning Secure Function Lock off
4
b Enter your four-digit password.
Press OK.
a Press Menu, 1, 8, 1.
When Copy mode is disabled:
b Press a or b to choose Lock OniOff.
Press OK.
a Press Copy
Access Denied
key.
c Enter your four-digit administrator
password.
Press OK.
b Enter your four-digit password.
Press OK.
When Scan mode is disabled:
a Press Scan
key.
Access Denied
b Enter your four-digit password.
Press OK.
27
Chapter 4
Changing your setting lock password
4
Setting lock
4
a Press Menu, 1, 8, 2.
Setting Lock lets you set a password to stop
other people from accidentally changing your
machine settings.
b Press a or b to choose Set Password.
Press OK.
Make a careful note of your password. If you
forget it, please call your Brother dealer.
c Enter your four-digit password.
Press OK.
While Setting Lock is On, you cannot change
the following settings without a password:
d Enter a four-digit number for the new
password.
„ Date/Time
Press OK.
„ Station ID
e Re-enter your new password when the
LCD shows Verify:.
„ Quick Dial settings
„ Mode Timer
„ Paper Type
„ Paper Size
„ Volume
Press OK.
f Press Stop/Exit.
Turning setting lock on/off
4
„ Auto Daylight
„ Ecology
If you enter the wrong password when
following the instructions below, the LCD will
show Wrong Password. Re-enter the
correct password.
„ LCD Contrast
„ Setting Lock
„ Dial Restriction
Turning setting lock on
4
„ TX Lock
a Press Menu, 1, 8, 2.
(MFC-7320 and MFC-7440N only)
b Press a or b to choose On.
Press OK.
Setting up the password
4
a Press Menu, 1, 8, 2.
c Enter your four-digit password.
Press OK.
b Enter a four-digit number for the
password using numbers 0-9.
Press OK.
d Press Stop/Exit.
Turning setting lock off
4
c Re-enter your password when the LCD
shows Verify:.
a Press Menu, 1, 8, 2.
Press OK.
b Enter your four-digit password.
Press OK twice.
d Press Stop/Exit.
c Press Stop/Exit.
28
Security features
Speed Dial restriction
4
Restricting dialling
4
This feature is to prevent users from sending
a fax or call to a wrong number by
mistake.You can set the machine to restrict
dialling by using the dial pad, One Touch and
Speed Dial.
a Press Menu, 2, 6, 3.
b Press a or b to choose Off,
Enter # twiceor On.
Press OK.
If you choose Off, the machine does not
restrict the dialling method.
c Press Stop/Exit.
If you choose Enter # twice, the machine
will prompt you to re-enter the number, and
then if you re-enter the same number
correctly, the machine will start dialling. If you
re-enter the wrong number, the LCD will
show an error message.
Note
4
• The Enter # twicesetting will not work
if you lift an external handset before
entering the number. You will not be
asked to re-enter the number.
If you choose On, the machine will restrict all
fax sending and outbound calls for that
dialling method.
• The machine cannot restrict dialling from
the Redial/Pause key.
• If you chose Onor Enter # twice, you
cannot use the Broadcasting feature and
cannot combine quick dial numbers when
dialling.
Dial pad restriction
4
a Press Menu, 2, 6, 1.
b Press a or b to choose Off,
Enter # twiceor On.
Press OK.
c Press Stop/Exit.
One Touch restriction
a Press Menu, 2, 6, 2.
4
b Press a or b to choose Off,
Enter # twiceor On.
Press OK.
c Press Stop/Exit.
29
Chapter 4
30
Sending a fax
5
5
Sending a fax from the
scanner glass
How to fax
5
5
Entering fax mode
5
You can use the scanner glass to fax the
pages of a book, or a single page at a time.
The documents can be up to Letter or A4
size. Press Stop/Exit to cancel a fax in
progress.
To enter fax mode press
the key will glow green.
(Fax), and
a Make sure you are in Fax mode
Sending a fax from the ADF
5
b Place your document face down on the
Using the ADF to send your faxes is the
easiest way. To cancel a fax in progress
press Stop/Exit.
scanner glass.
c Dial the fax number. (See How to dial
on page 51.)
a Make sure you are in Fax mode
d Press Start.
b Place your document face up in the
The machine starts scanning the first
page.
ADF.
c Dial the fax number. (See How to dial
e After the machine scans the page, the
LCD will prompt you to choose one of
the options below:
on page 51.)
d Press Start.
The machine scans the pages into
memory and then sends the document.
Next Page?
1.Yes 2.No(Send)
„ Press 1 to send another page.
Go to f.
Note
If the Out of Memorymessage
appears while scanning a document into
memory, press Stop/Exit to cancel or
Start to send the scanned pages.
„ Press 2 or Start to send the
document. Go to g.
f Place the next page on the scanner
glass, press OK. Repeat e and f for
each additional page.
Set Next Page
Then Press OK
g Your machine will automatically send
the fax.
Note
When faxing multiple pages from the
scanner glass, real time transmission
should be set to Off. (See Real time
transmission on page 36.)
32
Sending a fax
Cancelling a fax in progress
5
Cancelling a broadcast in
progress
5
Press Stop/Exit to cancel the fax. If you
press Stop/Exit while the machine is dialling
or sending, the LCD will show
1.Clear 2.Exit, press 1 to cancel the
fax.
While broadcasting you can cancel the fax
currently being sent or the whole broadcast
job.
a Press Menu, 2, 7.
The LCD will display the fax being
dialled (for example,
#001 0123456789) and the broadcast
job number (for example,
Broadcast#001).
Broadcasting
5
Broadcasting lets you send the same fax
message to more than one fax number. You
can include Groups, One Touch, Speed Dial
numbers and up to 50 manually dialled
numbers in the same broadcast.
5
b Press a or b to choose the job number
you want to cancel.
Press OK.
You can broadcast up to 258 different
numbers. This will depend on how many
groups, access codes or credit card numbers
you have stored, and on how many delayed
or stored faxes in memory.
c Press 1 to clear the job number or 2 to
exit.
If you chose to only cancel the fax
currently being sent in b, the machine
will ask you if you want to cancel the
broadcast. Press 1 to clear the whole
broadcast job or 2 to exit.
Note
Use the Search/Speed Dial to help you
choose numbers easily.
d Press Stop/Exit.
a Make sure you are in Fax mode
b Load your document.
.
c Enter a number.
Press OK.
Speed Dial, a Group number, or a
number manually entered using the dial
pad. (See How to dial on page 51.)
d Repeat c until you have entered all the
fax numbers you want to broadcast to.
e Press Start.
After the broadcast is finished the machine
will print a broadcast report to let you know
the results.
33
Chapter 5
3.Urgent
Additional sending
operations
4.Confidential
5
Instead of using one of the preset comments,
own, up to 27 characters long. Use the chart
on page 145 for help entering characters.
Sending faxes using multiple
settings
5
(See Composing your own comments
Before you send a fax, you can change any
combination of these settings: contrast,
resolution, overseas mode, delayed fax timer,
polling transmission, real time transmission
or cover page settings.
on page 34.)
5.(User Defined)
6.(User Defined)
Composing your own comments
5
a Make sure you are in Fax mode
.
You can set up two comments of your own.
After each setting is accepted, the LCD
asks if you want to enter more settings.
a Make sure you are in Fax mode
b Press Menu, 2, 2, 8.
.
Next
1.Yes 2.No
b Do one of the following:
c Press a or b to choose 5or 6to store
your own comment.
„ To choose more settings, press 1.
The LCD returns to the Setup Send
menu so you can choose another
setting.
Press OK.
d Enter your own comment using the dial
pad.
Press OK.
„ If you have finished choosing
settings, press 2 and go to the next
step for sending your fax.
Use the chart on page 145 for help entering
characters.
Electronic cover page
5
Send a cover page for the next fax
5
This feature will not work unless you have
already programmed your Station ID. (See
the Quick Setup Guide.)
If you want to send a cover page only for the
next fax, your machine will ask you to enter
the number of pages you are sending so it
can be printed on the cover page.
You can automatically send a cover page
with every fax. Your cover page includes your
Station ID, a comment, and the name (or
number) stored in the One Touch or
Speed Dial memory.
a Make sure you are in Fax mode
b Load your document.
.
c Press Menu, 2, 2, 7.
By choosing Next Fax:Onyou can also
display the number of pages on the cover
page.
d Press a or b to choose Next Fax:On
(or Next Fax:Off).
You can choose one of the following preset
comments.
Press OK.
e Press a or b to choose a comment.
Press OK.
1.Comment Off
2.Please Call
34
Sending a fax
f Enter two digits to show the number of
pages you are sending.
Contrast
5
Press OK.
For most documents the default setting of
Autowill give the best results. It
automatically chooses the suitable contrast
for your document.
For example, enter 0, 2 for 2 pages or 0,
0 to leave the number of pages blank. If
you make a mistake, press
d or Clear/Back to back up and re-enter
the number of pages.
If your document is very light or dark,
changing the contrast may improve the
quality of the fax.
Send a cover page for all faxes
5
Use Darkto make the faxed document
lighter.
You can set the machine to send a cover
page whenever you send a fax.
Use Lightto make the faxed document
darker.
a Make sure you are in Fax mode
b Press Menu, 2, 2, 7.
.
5
a Make sure you are in Fax mode
b Load your document.
.
c Press a or b to choose On(or Off).
Press OK.
c Press Menu, 2, 2, 1.
d Press a or b to choose a comment.
Press OK.
d Press a or b to choose Auto, Lightor
Dark.
Press OK.
Using a printed cover page
5
If you want to use a printed cover page that
you can write on, you can print the sample
page and attach it to your fax.
Note
Even if you choose Lightor Dark, the
machine will send the fax using the Auto
setting if you choose Photoas the Fax
Resolution.
a Make sure you are in Fax mode
b Press Menu, 2, 2, 7.
.
c Press a or b to choose Print Sample.
Press OK.
d Press Start.
e After the machine prints a copy of your
cover page, press Stop/Exit.
35
Chapter 5
Changing fax resolution
5
Dual access
5
The quality of a fax can be improved by
changing the fax resolution. Resolution can
be changed for the next fax or for all faxes.
You can dial a number, and start scanning the
fax into memory—even when the machine is
sending from memory, receiving faxes or
printing PC data. The LCD will show the new
job number.
To change the fax resolution for the
next fax
5
The number of pages you can scan into the
memory will vary depending on the data that
is printed on them.
a Make sure you are in Fax mode
b Load your document.
.
Note
If you get an Out of Memorymessage
while scanning the first page of a fax,
press Stop/Exit to cancel scanning. If you
get an Out of Memorymessage while
scanning a subsequent page, you can
press Start to send the pages scanned so
far, or press Stop/Exit to cancel the
operation.
c Press Resolution, then a or b to choose
the resolution.
Press OK.
To change the default fax resolution
5
a Make sure you are in Fax mode
b Press Menu, 2, 2, 2.
.
Real time transmission
5
c Press a or b to choose the resolution
you want.
When you are sending a fax, the machine will
scan the documents into the memory before
sending. Then, as soon as the telephone line
is free, the machine will start dialling and
sending.
Press OK.
Note
You can choose four different resolution
settings.
If the memory is full, the machine will send the
document in real time (even if
Real Time TXis set to Off).
Standard:
Suitable for most typed documents.
Fine:
Sometimes, you may want to send an
important document immediately, without
waiting for memory transmission. You can set
Real Time TXto Onfor all documents or
Next Fax:Onfor the next fax only.
Good for small print and transmits a little
slower than Standard resolution.
S.Fine:
Good for small print or artwork and
transmits slower than Fine resolution.
Note
Photo:
In Real Time Transmission, the automatic
redial feature does not work when using
the scanner glass.
Use when the document has varying
shades of grey or is a photograph. This
has the slowest transmission time.
36
Sending a fax
Sending in real time for all faxes
a Make sure you are in Fax mode
b Press Menu, 2, 2, 5.
5
5
5
Delayed fax
5
.
You can store up to 50 faxes in the memory
to be sent within a twenty four hour period.
a Make sure you are in Fax mode
b Load your document.
.
c Press a or b to choose On.
Press OK.
c Press Menu, 2, 2, 3.
Sending in real time for the next fax
only
d Enter the time you want the fax to be
sent (in 24-hour format).
a Make sure you are in Fax mode
b Press Menu, 2, 2, 5.
.
(For example, enter 19:45 for 7:45 PM)
Press OK.
5
c Press a or b to choose Next Fax:On.
Press OK.
Note
The number of pages you can scan into
the memory depends on the amount of
data printed on each page.
Not sending in real time for the next
fax only
Delayed batch transmission
5
a Make sure you are in Fax mode
b Press Menu, 2, 2, 5.
.
Before sending the delayed faxes, your
machine will help you economize by sorting
all the faxes in the memory by destination and
scheduled time.
c Press a or b to choose Next Fax:Off.
Press OK.
All delayed faxes that are scheduled to be
sent at the same time to the same fax number
will be sent as one fax to save transmission
time.
Overseas mode
5
If you are having difficulty sending a fax
overseas due to a bad connection, then
turning on the overseas mode may help.
a Make sure you are in Fax mode
b Press Menu, 2, 2, 4.
.
This is a temporary setting, and will only be
active for your next fax.
c Press a or b to choose Onor Off.
Press OK.
a Make sure you are in Fax mode
b Load your document.
.
d Press Stop/Exit.
c Press Menu, 2, 2, 9.
d Press a or b to choose Onor Off.
Press OK.
37
Chapter 5
Checking and cancelling
waiting jobs
Out of memory message
5
5
If you get an Out of Memorymessage
while scanning the first page of a fax, press
Stop/Exit to cancel the fax.
Check which jobs are still waiting in the
memory to be sent. If there are no jobs, the
LCD will show No Jobs Waiting. You can
cancel a fax job that is stored and waiting in
the memory.
If you get an Out of Memorymessage
while scanning a subsequent page, you will
have the option to press Start to send the
pages scanned so far, or to press Stop/Exit
to cancel the operation.
a Press Menu, 2, 7.
The number of jobs still to be sent will be
displayed.
If you get an Out of Memorymessage
while faxing and you do not want to delete
your stored faxes to clear the memory,
you can send the fax in real time. (See
Real time transmission on page 36.)
b Do one of the following:
„ Press a or b to scroll though the
waiting jobs, press OK to choose a
job, and then press 1 to cancel it.
„ Press 2 to exit without cancelling.
c When you have finished, press
Stop/Exit.
Sending a fax manually
5
Manual transmission
5
Manual transmission lets you hear the
dialling, ringing and fax-receiving tones while
sending a fax.
a Make sure you are in Fax mode
b Load your document.
.
c Pick up the handset of an external
telephone and listen for a dial tone.
d Dial the fax number you want to call.
e When you hear the fax tone, press
Start.
„ If you are using the scanner glass,
press 1 to send a fax.
f If you picked up the handset of an
external telephone, replace it.
38
Receiving a fax
6
6
Receive modes
6
You must choose a receive mode depending on the external devices and telephone services you
have on your line. The diagrams below will help you choose the correct mode. (For more detailed
information about the receive modes, see Using receive modes on page 40.)
Choosing the receive mode
6
Do you want to use the telephone features of your machine (if available) or
an external telephone or external telephone answering device connected on the
same line as the machine?
Yes
No
6
Are you using the voice message function of
an external telephone answering device?
Fax Only
No
Manual
Do you want the machine to answer fax and
telephone calls automatically?
No
Fax/Tel
Yes
Yes
External TAD
To set the receive mode follow the instructions below.
a Press Menu, 0, 1.
b Press a or b to choose the receive mode.
Press OK.
c Press Stop/Exit.
The LCD will display the current receive mode.
39
Chapter 6
Manual
6
Manualmode turns off all automatic
Some receive modes answer automatically
(Fax Onlyand Fax/Tel). You may want to
change the ring delay before using these
modes. (See Ring delay on page 41.)
answering functions unless you are using the
1
BT Call sign feature.
1
BT Call Sign is for U.K. only.
To receive a fax in Manual mode press Start
when you hear fax tones (short repeating
beeps). You can also use the Fax Detect
feature to receive faxes by lifting a handset on
the same line as the machine.
Fax Only
6
Fax Onlymode will automatically answer
every call as a fax.
(Also see Fax Detect on page 41.)
Fax/Tel
6
External TAD
6
Fax/Telmode helps you automatically
manage incoming calls, by recognising
whether they are fax or voice calls and
dealing with them in one of the following
ways:
External TADmode lets an external
answering device manage your incoming
calls. Incoming calls will be dealt with in the
following ways:
to pick up the line. The F/T ring is a fast
double ring made by your machine.
„ Voice callers can record a message on the
external TAD.
(For more information see Connecting an
external TAD on page 46.)
(Also see F/T ring time (Fax/Tel mode only)
on page 41 and Ring delay on page 41.)
40
Receiving a fax
b Press Menu, 2, 1, 2.
Receive mode settings
6
c Press a or b to choose how long the
machine will ring to alert you that you
have a voice call (20, 30, 40 or 70
seconds).
Ring delay
6
The ring delay sets the number of times the
Press OK.
d Press Stop/Exit.
If you have external or extension telephones
on the same line as the machine choose the
maximum number of rings. (See Operation
from extension telephones on page 48 and
Fax Detect on page 41.)
Fax Detect
6
Turning Fax Detect Onallows the machine to
receive fax calls automatically if you lift any
handset on the same line as the machine.
a Make sure you are in Fax mode
b Press Menu, 2, 1, 1.
.
When you see Receivingon the LCD or
when you hear ‘chirps’ through the handset
you are using, just replace the handset and
your machine will receive the fax.
6
c Press a or b to choose how many times
the line rings before the machine
answers.
does not connect a fax call when you lift the
handset of an extension or external
Press OK.
telephone, press l51 on the external or
extension phone. (See Operation from
extension telephones on page 48.)
d Press Stop/Exit.
F/T ring time (Fax/Tel mode
only)
6
• You need to turn the Remote Codes
setting to on to use the Remote Activation
code l51. (See Using remote codes
on page 50.)
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the ring
delay setting.
• If you use a modem, or send faxes from a
computer, on the same line and your
machine intercepts them, set
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T ring (a fast
double-ring) for the time you have set in the
F/T ring time setting. If you hear the F/T ring
it means that you have a voice caller on the
line.
Fax Detectto Off.
a Make sure you are in Fax mode
b Press Menu, 2, 1, 3.
.
Because the F/T ring is made by the machine,
extension and external telephones will not
ring; however, you can still answer the call on
any telephone. (For more information see
Using remote codes on page 50.)
c Press a or b to choose Onor Off.
Press OK.
d Press Stop/Exit.
a Make sure you are in Fax mode
.
41
Chapter 6
Setting the print density
6
Additional receiving
operations
6
You can adjust the print density to make your
printed pages darker or lighter.
Printing a reduced incoming
fax
a Make sure you are in Fax mode
b Press Menu, 2, 1, 7.
.
6
If you choose On, the machine automatically
reduces each page of an incoming fax to fit on
one page of A4 or Letter size paper.
c Press a to make the print darker.
Or, press b to make the print lighter.
Press OK.
The machine calculates the reduction ratio by
using the page size of the fax and your Paper
Size setting (Menu, 1, 3).
d Press Stop/Exit.
a Make sure you are in Fax mode
b Press Menu, 2, 1, 5.
.
c Press a or b to choose Onor Off.
Press OK.
d Press Stop/Exit.
Setting the fax receive stamp
6
You can set the machine to print the received
date and time in the top centre of each
received fax page.
a Make sure you are in Fax mode
b Press Menu, 2, 1, 9.
.
c Press a or b to choose Onor Off.
Press OK.
d Press Stop/Exit.
Note
Make sure you have set the current date
and time in the machine.
42
Receiving a fax
Receiving faxes into memory
memory
6
As soon as the paper tray becomes empty
during fax reception, the screen will display
No Paper, asking you to put paper in the
paper tray. (See Loading paper and print
media on page 9.) If you are unable to put
paper in the paper tray the following will
happen:
If you are using the Fax Storage feature
(Menu, 2, 5, 1), you can still print a fax from
the memory when you are at your machine.
See Fax storage on page 56.
a Press Menu, 2, 5, 3.
b Press Start.
If Memory Receive is On:
6
The machine will carry on receiving the fax,
with the remaining pages being stored in
memory, if enough memory is available.
Further incoming faxes will also be stored into
memory until the memory is full. When the
memory is full the machine will stop
c Press Stop/Exit.
6
automatically answering calls. To print the
faxes, put fresh paper in the tray.
If Memory Receive is Off:
6
The machine will carry on receiving the fax,
with the remaining pages being stored in
memory, if enough memory is available. The
machine will then stop automatically
answering calls until fresh paper is put in the
paper tray. To print the last fax you received,
put fresh paper in the tray.
a Make sure you are in Fax mode
b Press Menu, 2, 1, 6.
.
c Use a or b to choose Onor Off.
Press OK.
d Press Stop/Exit.
43
Telephone and external devices
7
7
Setting the Caller ID to On
7
Telephone line
services
If you have Caller ID on your line, then this
function should be set to Onto display the
caller’s phone number on the LCD as the
telephone rings.
7
Caller ID
7
a Press Menu, 2, 0, 3.
The Caller ID feature lets you use the Caller
ID subscriber service offered by many local
telephone companies. Call your telephone
company for details. This service shows the
telephone number, or name if it is available,
of your caller as the line rings.
b Press a or b to choose On(or Off).
Press OK.
c Press Stop/Exit.
After a few rings, the LCD will show the
telephone number of your caller (and name, if
available). Once you answer a call, the Caller
ID information disappears from the LCD, but
the call information stays stored in the Caller
ID memory.
Viewing the Caller ID List
7
Your machine stores information for the last
thirty calls in the Caller ID list. You can view
or print this list. When the thirty-first call
comes in to the machine, it replaces
information about the first call.
„ You will see the number (or name) on the
a Press Menu, 2, 0, 3.
LCD.
„ The ID Unknownmessage means the
call originated outside your Caller ID
service area.
b Press a or b to choose Display ID.
Press OK.
The Caller ID of the last call will appear
on the display. If no ID is stored, the
beeper will sound and No Caller ID
will appear on the display.
transmission of information.
You can print a list of the Caller ID information
received by your machine. (See Printing the
Caller ID List on page 44.)
c Press a or b to scroll through the Caller
ID memory to choose the Caller ID you
want to view, and then press OK.
The LCD will show the caller's number
and the date and time of the call.
Note
• The Caller ID service varies with different
carriers. Call your local telephone
company to find out about the kind of
service available in your area.
d To finish viewing, press Stop/Exit.
Printing the Caller ID List
7
• This feature may not be available in some
countries.
a Press Menu, 2, 0, 3.
b Press a or b to choose Print Report.
Press OK.
If no ID is stored, the beeper will sound
and No Caller IDwill appear on the
LCD.
44
Telephone and external devices
c Press Start.
• If the pulse dialling mode is on, # and l are
not available to use.
d After printing has finished,
press Stop/Exit.
f Press a or b to choose Onor Always.
Press OK.
Setting the telephone line
type
Note
7
• If you choose On, pressing Tel/R (the
screen displays “!”.) will let you access an
outside line.
If you are connecting the machine to a line
that features a PBX or ISDN to send and
receive faxes, it is necessary to change the
Telephone Line Type accordingly by
completing the following steps. If you are
using a line that features a PBX, you can set
your machine to always gain access to an
outside line, or not.
• If you choose Always, you can access an
outside line without pressing Tel/R.
g Press Stop/Exit.
PBX and TRANSFER
7
a Press Menu, 0, 6.
The machine is initially set to Normal, which
lets the machine connect to a standard PSTN
(Public Switched Telephone Network) line.
However, many offices use a central
telephone system or Private Branch
Exchange (PBX). Your machine can be
connected to most types of PBX. The
machine’s recall feature supports timed break
recall only (TBR). TBR will work with most
PBX systems allowing you to gain access to
an outside line, or transfer calls to another
extension. The feature works when Tel/R is
pressed.
b Press a or b to choose PBX, ISDN(or
7
Normal).
Press OK.
c Do one of the following:
„ If you chose ISDNor Normal, go to
g.
„ If you chose PBX, go to d
d Do one of the following:
prefix number, press 1 and go to e.
„ If you do not want to change the
current prefix number, press 2 and
go to g.
e Enter the prefix number (up to 5 digits)
on the dial pad.
Press OK.
Note
• You can use the numbers 0 to 9, #, l and !.
(Press Tel/R to display “!”.)
You cannot use ! with any other numbers
or characters.
If your telephone system requires a timed
break recall, press Tel/R to enter the
break.
45
Chapter 7
BT call sign (U.K. only)
7
Connecting an external
TAD
7
The BT Call Sign subscriber service is a way
to have a separate number for your machine,
it allows you to have at least two separate
telephone numbers on one phone line. Each
phone number has its own distinctive ringing
pattern.
You can connect an external Telephone
Answering Device (TAD) to the same line as
your machine. When the TAD answers a call,
your machine will “listen” for the CNG (fax
calling) tones sent by a sending fax machine.
If it hears them it will take over the call and
receive the fax. If it does not hear them, it will
let your TAD take a voice message and the
display will show Telephone.
You can set up your machine so that it only
responds to the second number.
When you set the BT Call Sign feature to ON,
the receive mode is set to Manual
automatically. Manualmode will not respond
to incoming telephone calls, since the
number you use for telephone calls will use
the normal ring pattern. If you turn the feature
off, your receive mode will remain on
Manual.
The external TAD must answer within four
rings (we recommend you set it to two rings).
This is because your machine cannot hear
the CNG tones until the external TAD has
picked up the call. The sending machine will
send CNG tones for only eight to ten seconds
longer. We do not recommend using the toll
saver feature on your external TAD if it needs
more than four rings to activate it.
To enable the machine to work with BT
Call Sign
7
This feature will only work with your external
phone.
Note
If you have problems receiving faxes,
reduce the ring delay setting on your
external TAD.
a Press Menu, 2, 0, 2.
The screen displays the current setting.
b Press a or b to choose Onor Off.
Press OK.
Connections
7
c Press Stop/Exit.
The external TAD must be connected as
shown in the illustration below.
1
1
1
TAD
46
Telephone and external devices
a Set your external TAD to one or two
rings. (The machine’s Ring Delay
setting does not apply.)
Multi-line connections (PBX)
7
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
b Record the outgoing message on your
external TAD.
c Set the TAD to answer calls.
d Set the Receive Mode to
External TAD. (See Receive modes
on page 39.)
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate properly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
Recording an outgoing
message (OGM)
7
a Record 5 seconds of silence at the
beginning of your message. This allows
your machine time to listen for fax tones.
7
b Limit your speaking to 20 seconds.
c End your 20-second message by giving
your Remote Activation code for people
sending manual faxes. For example:
“After the beep, leave a message or
send a fax by pressing l51 and Start.”
• You need to turn the Remote Codes
setting to on to use the Remote Activation
code l51. (See Using remote codes
on page 50.)
• We recommend beginning your OGM with
an initial 5 second silence because the
machine cannot hear fax tones over a loud
voice. You may try leaving out this pause,
but if your machine has trouble receiving,
then you should re-record the OGM to
include it.
47
Chapter 7
For Fax/Tel mode only
7
External and extension
telephones
7
When the machine is in Fax/Tel mode, it will
use the F/T Ring Time (pseudo/double-
ringing) to alert you to pick up a voice call.
Lift the external telephone’s handset, and
then press Tel/R to answer.
You need to turn the Remote Codes
setting to on to use the Remote Activation
code l51 and Remote Deactivation code
#51. (See Using remote codes
on page 50.)
If you are at an extension telephone, you will
need to lift the handset during the F/T Ring
Time and then press #51 between the
pseudo/double rings. If no one is on the line,
or if someone wants to send you a fax, send
the call back to the machine by pressing l51.
Operation from extension
telephones
7
Connecting an external or
extension telephone
If you answer a fax call on an extension
telephone, or an external telephone that is
correctly connected to the machine into the
correct socket on the machine, you can make
your machine take the call by using the
Remote Activation code. When you press the
Remote Activation code l51 the machine
starts to receive the fax.
7
You can connect a separate telephone
directly to your machine as shown in the
diagram below.
1
2
If you answer a call and no one is on
the line:
7
You should assume that you’re receiving a
manual fax.
Press l51 and wait for the chirp or until the
machine’s LCD shows Receiving, and then
hang up.
Note
1
2
Extension telephone
External telephone
You can also use the Fax Detect feature to
make your machine tactically take the call.
(See Fax Detect on page 41.)
When you are using an external telephone,
the LCD shows Telephone.
48
Telephone and external devices
Figure 1:
7
Using extension telephones (U.K.
only)
1
1
2
7
3
Your premises may already be wired with
parallel extension telephones (those
connected to sockets in other rooms in the
building), or perhaps you intend to add
extension telephones to your line. While the
simplest arrangement is a parallel
FAX
connection, there are some reasons why this
arrangement may cause problems.
1
2
3
Extension socket
Master socket
Incoming line
The most common problem, is someone
picking up an extension telephone while the
machine is trying to send a fax.
Figure 2: Recommended connection of
extension sockets
7
Such problems can easily be eliminated, if
you arrange modification of your extension
wiring circuit, such that extension devices are
connected “downstream” of your machine, in
a master/slave configuration (see figure 2). In
such a configuration, this machine can
always detect whether a telephone is in use,
so it will not attempt to seize the line during
that time. This is known as “telephone off-
hook detection”.
1
1
2
3
7
FAX
1
2
3
Extension socket
Master socket
Incoming line
The inadvisable configuration is shown in
figure 1, and the recommended master/slave
configuration is shown in figure 2.
These phones are now connected as external
devices as shown on page 48, because they
are connected to the fax machine via the T-
connector.
This new connection configuration can be
arranged by contacting BT, Kingston upon
Hull Telecommunications, your PBX
maintainer or a qualified telephone
installation company as appropriate. Simply
explained, the extension telephone circuit
should be terminated on a normal modular
plug (BT 431A style), which in turn should be
inserted into the modular socket of the white
“T”-shaped connector provided as part of the
line cord assembly.
49
Chapter 7
e If you do not want to change the Remote
Deactivation code, press OK.
Using a non-Brother cordless
7
f Press Stop/Exit.
If your non-Brother cordless telephone is
connected to the telephone line cord (see
page 48) and you typically carry the cordless
handset elsewhere, it is easier to answer
calls during the Ring Delay.
Changing the remote codes
7
The preset Remote Activation code is l51.
The preset Remote Deactivation code is #51.
If you are always disconnected when
accessing your external TAD, try changing
the three-digit remote codes, for example ###
and 555.
If you let the machine answer first, you will
have to go to the machine so you can press
Tel/R to transfer the call to the cordless
handset.
a Make sure you are in Fax mode
b Press Menu 2, 1, 4.
.
Using remote codes
7
c Press a or b to choose On(or Off).
Press OK.
Remote Activation code
7
external telephone, you can tell your machine
to receive it by pressing the Remote
Activation code l51. Wait for the chirping
sounds then replace the handset. (See Fax
Detect on page 41.) Your caller will have to
press start to send the fax.
d If you chose Onin c, enter the new
Remote Activation code.
Press OK.
e Enter the new Remote Deactivation
code.
Press OK.
Remote Deactivation code
7
f Press Stop/Exit.
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T
(double-ring) after the initial ring delay. If you
pick up the call on an extension telephone
you can turn the F/T ring off by pressing #51
(make sure you press this between the rings).
Turning on the remote codes
7
You need to turn the Remote Codes setting to
on to use the Remote Activation code and
Remote Deactivation code.
a Make sure you are in Fax mode
b Press Menu 2, 1, 4.
.
c Press a or b to choose On.
d If you do not want to change the Remote
Activation code, press OK.
50
Dialling and storing numbers
8
8
8
How to dial
8
Press Search/Speed Dial, and then the three
digit Speed Dial number. (See Storing
speed dial numbers on page 53.)
You can dial in any of the following ways.
Manual dialling
8
Use the dial pad to enter all the digits of the
telephone or fax number.
Search/Speed Dial
Note
If the LCD shows Not Registered
when you enter a One Touch or a
Speed Dial number, it means that a
number is not stored there.
8
8
You can search alphabetically for names you
have stored in the One Touch and
One touch dialling
8
Speed Dial memories. (See Storing
one touch dial numbers on page 52 and
Storing speed dial numbers on page 53.)
Press the One Touch key that stores the
number you want to call. (See Storing
one touch dial numbers on page 52.)
a Press Search/Speed Dial.
b Press b.
c Press the dial pad key for the first few
letters of the name. (Use the chart on
Entering text on page 145 to help you
enter letters.)
Press OK.
d Press a or b to scroll until you find the
name you are looking for.
Press OK.
To dial One Touch numbers 5 to 8, hold down
Shift as you press the One Touch key.
e Press Start.
Note
• If you do not enter a letter and press OK in
c, all registered names will appear. Press
a or b to scroll until you find the name you
are looking for.
51
Chapter 8
• If the LCD shows No Contact Found
when you enter the first few letters of the
name, it means that a name for the letter
is not stored.
Storing numbers
8
You can set up your machine to do the
following types of easy dialling: One Touch,
Speed Dial and Groups for Broadcasting
faxes. You can also specify the default
resolution for each One Touch and
Fax redial
8
Speed Dial number. When you dial a
quick dial number, the LCD shows the name,
if you stored it, or the number. A scan profile
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial up to three times at five minute
intervals.
can also be stored along with the fax number.
If you lose electrical power, the quick dial
numbers stored in the memory will not be lost.
If you are sending a fax manually and the line
is busy, press Redial/Pause, wait for the
other fax machine to answer, and then press
Start to try again. If you want to make a
second call to the last number dialled, you
can save time by pressing Redial/Pause and
Start.
A scan profile is the resolution and other scan
settings that you choose when you store a
number.
Storing a pause
8
Redial/Pause only works if you dialled from
Press Redial/Pause to insert a 2.8-second
pause between numbers. You can press
Redial/Pause as many times as needed to
increase the length of the pause.
the control panel.
Storing one touch dial
numbers
8
Your machine has 4 One Touch keys where
you can store 8 fax or telephone numbers for
automatic dialling. To access numbers 5 to 8,
hold down Shift as you press the One Touch
key.
a Press Menu, 2, 3, 1.
b Press the One Touch key where you
want to store a number.
52
Dialling and storing numbers
c Enter the number (up to 20 characters).
Press OK.
e Do one of the following:
„ If you want to save a fax resolution
along with the number, Press a or b
to choose Std, Fine, S.Fineor
Photo.
d Do one of the following:
„ Enter the name using the dial pad
(up to 15 characters). Press OK.
Press OK.
„ Press OK to store the number
„ Press OK if you do not want to
without a name.
change the default resolution.
e Do one of the following:
f Do one of the following:
„ If you want to save a fax resolution
along with the number, Press a or b
to choose Std, Fine, S.Fineor
Photo.
„ To store another Speed Dial number
go to b.
„ To finish storing Speed Dial numbers
press Stop/Exit.
Press OK.
„ Press OK if you do not want to
Note
change the default resolution.
When you do a broadcast and you have
saved a scan profile along with the
number, the scan profile of the
One Touch, Speed Dial or Group number
you chose first will be applied to the
broadcast.
f Do one of the following:
„ To store another One Touch number
go to b.
8
„ To finish storing One Touch
numbers press Stop/Exit.
Changing one touch and
speed dial numbers
Storing speed dial numbers
8
8
You can store your frequently used numbers
as Speed Dial numbers, so that when you
dial you will only have to press a few keys
(Search/Speed Dial, the three-digit number
and Start). The machine can store 200
Speed Dial numbers (001 - 200).
If you try to store a One Touch or Speed Dial
number over an existing number, the LCD will
show the name or number already stored
there. If your machine has a scheduled job or
you have set a fax forwarding number, the
LCD will ask you if you want to change the
number.
a Press Menu, 2, 3, 2.
a Do one of the following:
b Use the dial pad to enter a three-digit
Speed Dial location number (001-200).
Press OK.
„ To change the stored number,
press 1.
„ To exit without making a change,
press 2.
c Enter the number (up to 20 characters)
Press OK
#005:MIKE
1.Change 2.Exit
d Do one of the following:
„ Enter the name using the dial pad
(up to 15 characters). Press OK.
b Enter a new number or character.
Press OK.
„ Press OK to store the number
without a name.
53
Chapter 8
c Press d or c to position the cursor under
the character you want to change, and
then press Clear/Back to delete it.
Repeat for each character you want to
delete.
„ For Speed Dial numbers, press
Search/Speed Dial, and then enter
the three-digit Speed Dial location.
The LCD will display your chosen
One Touch numbers with a l and
Speed Dial numbers with a # (for
example l006, #009).
Setting up groups for
broadcasting
8
e Press OK when you have finished
adding numbers.
If you often want to send the same fax
message to many fax numbers you can set
up a group.
f Do one of the following:
„ Enter the name using the dial pad
(up to 15 characters). Use the chart
on Entering text on page 145 to help
you enter letters.
Groups are stored on a One Touch key or a
Speed Dial number. Each group uses up a
One Touch key or a Speed Dial location. You
can then send the fax message to all the
numbers stored in a group just by pressing a
One Touch key or entering a Speed Dial
number, and then pressing Start.
Press OK.
„ Press OK to store the group without
a name.
Before you can add numbers to a group, you
need to store them as One Touch or
Speed Dial numbers. You can have up to 8
small groups, or you can assign up to 207
numbers to one large group.
g Do one of the following:
„ If you want to save a fax resolution
along with the number, Press a or b
to choose Std, Fine, S.Fineor
Photo.
a Press Menu, 2, 3, 3.
Press OK.
„ Press OK if you do not want to
b Choose an empty location where you
want to store the group in one of the
following ways:
change the default resolution.
h Do one of the following:
„ Press a One Touch key.
„ To store another group for
„ Press Search/Speed Dial and then
enter the three-digit Speed Dial
location.
broadcasting, press OK. Go to b.
„ To finish storing groups for
broadcasting, press Stop/Exit.
Press OK.
c Use the dial pad to enter a group
number (01 to 08).
Press OK.
d To add One Touch or Speed Dial
numbers follow the instructions below:
„ For One Touch numbers, press the
One Touch keys one after the other.
54
Dialling and storing numbers
Combining quick dial
numbers
Tone or pulse
8
8
If you have a Pulse dialling service, but need
to send Tone signals (for example, for
telephone banking), follow the instructions
below. If you have Touch Tone service, you
You can combine more than one Quick Dial
number when you dial. This feature may be
useful if you need to dial an access code for
a cheaper rate from another long distance
carrier.
will not need this feature to send tone signals.
a Lift the handset of the external
For example, you might have stored ‘555’ on
Speed Dial #003 and ‘7000’ on Speed Dial
#002. You can use them both to dial
telephone.
b Press # on the machine’s control panel.
Any digits dialled after this will send tone
signals.
‘555-7000’ if you press the following keys:
Press Search/Speed Dial, 003. Press
Search/Speed Dial, 002 and Start.
When you hang up, the machine will
return to the Pulse dialling service.
Numbers can be added manually by entering
them on the dial pad:
Press Search/Speed Dial, 003, 7001 (on the
dial pad), and Start.
This would dial ‘555–7001’. You can also add
a pause by pressing the Redial/Pause key.
8
55
Remote fax options
9
9
Remote fax options let you receive faxes
while you are away from the machine.
Fax storage
9
You can use only one remote fax option at a
time.
received faxes in the machine’s memory. You
can retrieve stored fax messages from a fax
machine at another location using the remote
retrieval commands, see Retrieving fax
messages on page 60. Your machine will
automatically print a copy of the stored fax.
Fax forwarding
9
The fax forwarding feature lets you
automatically forward your received faxes to
another machine. If you choose Backup Print
On, the machine will also print the fax.
a Press Menu, 2, 5, 1
b Press a or b to choose Fax Storage.
Press OK.
a Press Menu, 2, 5, 1.
c Press Stop/Exit.
b Press a or b to choose Fax Forward.
Press OK.
The LCD will ask you to enter the fax
number you want your faxes to be
forwarded to.
c Enter the forwarding number (up to 20
digits).
Press OK.
d Press a or b to choose Onor Off.
Press OK.
Backup Print
On
e Press Stop/Exit.
Note
If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case there is a power
failure before the fax is forwarded or a
problem at the receiving machine. The
MFC-7840W can store faxes to up to 4
days if there is a power failure. The faxes
stored in the MFC-7320 or MFC-7440N
memory will be deleted.
56
Remote fax options
PC fax receive
9
Note
• Before you can set up PC Fax Receive
you must install the MFL-Pro Suite
software on your PC. Make sure your PC
is connected and turned on. (For details
see PC-FAX Receiving in the Software
User’s Guide on the CD-ROM.)
If you turn on the PC Fax Receive feature
your machine will store received faxes in
memory and send them to your PC
automatically. You can then use your PC to
view and store these faxes.
Even if you have turned off your PC (at night
or on the weekend, for example), your
machine will receive and store your faxes in
its memory. The LCD will show the number of
stored faxes received, for example:
PC Fax Msg:001
When you start your PC and the PC Fax
Receiving software runs, your machine
transfers your faxes to your PC automatically.
• If your machine has a problem and is
unable to print faxes in memory, you can
use this setting to transfer your faxes to a
PC. (For details, see Error and
maintenance messages on page 103.)
• If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case there is a power
failure before the fax is forwarded or a
problem at the receiving machine. The
MFC-7840W can store faxes to up to 4
days if there is a power failure. The faxes
stored in the MFC-7320 or MFC-7440N
memory will be deleted.
To transfer the received faxes to your PC you
must have the PC-FAX Receiving software
running on your PC. (For details, see PC-FAX
receiving in the Software User’s Guide on the
CD-ROM.)
a Press Menu, 2, 5, 1.
• PC Fax Receive is not supported in Mac
OS. (See PC Fax receiving in the
Software User’s Guide on the CD-ROM)
b Press a or b to choose
PC Fax Receive.
Press OK.
9
c Press a or b to choose <USB>or your
computer name if the machine is
connected to a network* (* MFC-7440N
and MFC-7840W only).
Select ab or OK
<USB>
Press OK.
d Press a or b to choose Onor Off.
Backup Print
Off
Press OK.
e Press Stop/Exit.
57
Chapter 9
Changing remote fax
options
Note
If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case there is a power
failure before the fax is forwarded or a
problem at the receiving machine. The
MFC-7840W can store faxes to up to 4
days if there is a power failure. The faxes
stored in the MFC-7320 or MFC-7440N
memory will be deleted.
9
If received faxes are left in your machine’s
memory when you change to another remote
fax option, the LCD will ask you the following
message:
Erase All Doc?
1.Yes 2.No
or
Print All Fax?
1.Yes 2.No
Turning off remote fax
options
9
„ If you press 1, faxes in the memory will be
erased or printed before the setting
a Press Menu, 2, 5, 1.
changes. If a backup copy has already
been printed it will not be printed again.
b Press a or b to choose Off.
Press OK.
„ If you press 2, faxes in the memory will not
be erased or printed and the setting will be
unchanged.
Note
The LCD will give you options if there are
received faxes still in your machine’s
memory. (See Changing remote fax
options on page 58.)
If received faxes are left in the machine’s
memory when you change to
PC Fax Receivefrom another remote fax
option (Fax Forwardor Fax Storage),
the LCD will ask you the following message:
c Press Stop/Exit.
Send Fax to PC?
1.Yes 2.No
„ If you press 1, faxes in the memory will be
sent to your PC before the setting
changes.
„ If you press 2, faxes in the memory will not
be erased or transferred to your PC and
the setting will be unchanged.
58
Remote fax options
Using your remote access
code
Remote retrieval
9
9
The remote retrieval feature lets you retrieve
your stored fax messages when you are not
at the machine. You can call your machine
from any touch tone phone or fax machine,
then use the Remote Access Code to retrieve
your messages.
a Dial your fax number from a telephone
or another fax machine using touch
tone.
b When your machine answers,
immediately enter your remote access
code.
Setting a remote access code
9
c The machine signals if it has received
The remote access code lets you access the
remote retrieval features when you are away
from your machine. Before you use the
remote access and retrieval features, you
have to set up your own code. The default
code is an inactive code: – – –l.
messages:
„ No beeps
No messages received.
„ 1 long beep
Fax message received.
a Press Menu, 2, 5, 2.
d The machine gives two short beeps to
tell you to enter a command. The
machine will hang up if you wait longer
than 30 seconds before entering a
command. If you enter an invalid
command the machine will beep three
times.
b Enter a three-digit code using the
numbers 0 – 9, l or #.
Press OK.
c Press Stop/Exit.
9
Note
Do not use the same code used for your
Remote Activation code (l51) or Remote
Deactivation code (#51). (See Changing
the remote codes on page 50.)
e Press 9 0 to reset the machine when you
have finished.
f Hang up.
Note
You can change your code at any time. If you
want to make your code inactive, press
Clear/Back and OK in b to restore the
default setting – – –l.
If your machine is set to Manualmode,
you can still access the remote retrieval
features. Dial the fax number as normal
and let the machine ring. After 2 minutes
you will hear a long beep to tell you to
enter the remote access code. You will
then have 30 seconds to enter the code.
59
Chapter 9
Retrieving fax messages
9
Changing the fax forwarding
number
9
a Dial your fax number from a telephone
or another fax machine using touch
tone.
You can change the default setting of your fax
forwarding number from another telephone or
fax machine using touch tone.
b When your machine answers,
immediately enter your remote access
code (3 digits followed by l). If you hear
one long beep, you have messages.
a Dial your fax number from a telephone
or another fax machine using touch
tone.
b When your machine answers, enter
your remote access code (3 digits
followed by l). If you hear one long
beep, you have messages.
c When you hear two short beeps, use the
dial pad to press 9 6 2.
d Wait for a long beep, and then use the
dial pad to enter the number of the
remote fax machine where you want
your fax messages sent to, followed by
## (up to 20 digits).
c When you hear two short beeps, use the
dial pad to press 9 5 4.
d Wait for a long beep, and then use the
dial pad to enter the new number of the
remote fax machine where you want
your fax messages forwarded, followed
by ## (up to 20 digits).
e Hang up after you hear your machine
beep. Your machine will call the other
machine, which will then print your fax
messages.
e Press 9 0 to reset the machine when you
Note
have finished.
You can insert a pause in a fax number by
using the # key.
f Hang up after you hear your machine
beep.
Note
You can insert a pause in a fax number by
using the # key.
60
Remote fax options
Remote fax commands
9
Follow the commands below to access features when you are away from the machine. When you
call the machine and enter your Remote Access Code (3 digits followed by l), the system will give
two short beeps and you must enter a remote command.
Remote commands
95 Change the fax forwarding or
Operation details
fax storage settings
1 OFF
You can choose Offafter you have retrieved or erased all your
2 Fax forwarding
One long beep means the change is accepted. If you hear three
short beeps, you cannot change because the conditions have
not been met (for example, registering a fax forwarding
number). You can register the maximum number of rings. (See
have registered the number, fax forwarding will work.
4 Fax forwarding number
6 Fax storage
96
Retrieve a fax
2 Retrieve all faxes
Enter the number of a remote fax machine to receive stored fax
messages. (See Retrieving fax messages on page 60.)
3 Erase faxes from the memory
If you hear one long beep, fax messages have been erased
from the memory.
97
98
Check the receiving status
1 Fax
You can check whether your machine has received any faxes.
If yes, you will hear one long beep. If no, you will hear three
short beeps.
9
Change the receive mode
1 External TAD
2 Fax/Tel
If you hear one long beep, your change has been accepted.
3 Fax Only
90
Exit
Press 9 0 to exit remote retrieval. Wait for the long beep, then
replace the handset.
61
Polling
10
10
Polling lets you set up your machine so other
people can receive faxes from you, but they
pay for the call. It also lets you call somebody
else’s fax machine and receive a fax from it,
so you pay for the call. The polling feature
needs to be set up on both machines for this
to work. Not all fax machines support polling.
Delayed polling
10
Delayed polling lets you set the machine to
begin polling receive at a later time. You can
only set up one delayed polling operation.
a Make sure you are in Fax mode
b Press Menu, 2, 1, 8.
.
Polling receive
10
c Press a or b to choose Timer.
Press OK.
Polling receive lets you call another fax
machine to receive a fax.
d Enter the time (in 24-hour format) you
want to begin polling.
a Make sure you are in Fax mode
b Press Menu, 2, 1, 8.
.
Press OK.
For example, enter 21:45 for 9:45 PM.
e Enter the fax number you are polling.
Press Start.
c Press a or b to choose Standard.
Press OK.
The machine makes the polling call at
the time you entered.
d Enter the fax number you are polling.
Press Start.
Secure polling
10
Secure Polling lets you restrict who can get
the documents you set up to be polled.
Secure Polling only works with Brother fax
machines. If you want to get a fax from a
secured Brother machine you have to enter
the secure code.
a Make sure you are in Fax mode
b Press Menu, 2, 1, 8.
.
c Press a or b to choose Secure.
Press OK.
d Enter a four-digit secure code.
Press OK.
This is the security code of the fax
machine you are polling.
e Enter the fax number you are polling.
f Press Start.
62
Polling
Sequential polling
10
Polled transmit
10
Sequential polling lets you request
documents from several fax machines in one
operation.
Polled transmit lets you set up your machine
to wait with a document so another fax
machine can call and retrieve it.
a Make sure you are in Fax mode
b Press Menu, 2, 1, 8.
.
Setup for polled transmit
10
a Make sure you are in Fax mode
b Load your document.
.
c Press a or b to choose Standard,
Secureor Timer.
Press OK.
c Press Menu, 2, 2, 6.
d Choose one of the options below.
d Press a or b to choose Standard.
Press OK.
„ If you choose Standardgo to e.
„ If you choose Secure, enter a four-
digit number, press OK, go to e.
e Press 2 to choose 2.Noif you do not
want to enter more settings when the
LCD asks you the following message:
„ If you chose Timer, enter the time
(in 24-hours format) you want to
begin polling and press OK, go to e.
Next
1.Yes 2.No
e Specify the destination fax machines
you want to poll by using One Touch,
Speed Dial, Search, a Group or the dial
pad. You must press OK between each
location.
f Press Start.
g If you are using the scanner glass, the
LCD will prompt you to choose one of
the options below:
10
f Press Start.
Next Page?
1.Yes 2.No(Send)
The machine polls each number or
group in turn for a document.
„ Press 1 to send another page.
Go to h.
to cancel the polling process.
„ Press 2 or Start to send the
To cancel all sequential polling receive jobs,
press Menu, 2, 7. (See Checking and
cancelling waiting jobs on page 38.)
document.
h Place the next page on the scanner
glass, press OK. Repeat g and h for
each additional page.
Your machine will automatically send
the fax.
63
Chapter 10
i Place the next page on the scanner
glass, press OK. Repeat h and i for
each additional page.
Note
The document will be stored and can be
you delete the fax from memory.
Set Next Page
Then Press OK
To delete the fax from memory, press
Menu, 2, 7. (See Checking and cancelling
waiting jobs on page 38.)
Your machine will automatically send
the fax.
Setup for polled transmit with
a secure code
10
Secure Polling lets you restrict who can get
the documents you set up to be polled.
Secure Polling only works with Brother fax
machines. If another person wants to retrieve
a fax from your machine they will have to
enter the secure code.
a Make sure you are in Fax mode
b Load your document.
.
c Press Menu, 2, 2, 6.
d Press a or b to choose Secure.
Press OK.
e Enter a four-digit number.
Press OK.
f Press 2 to choose 2.Noif you do not
want to enter more settings when the
LCD asks you the following message:
Next
1.Yes 2.No
g Press Start.
h If you use the scanner glass, the LCD
will prompt you to choose one of the
options below:
Next Page?
1.Yes 2.No(Send)
„ Press 1 to send another page.
Go to i.
„ Press 2 or Start to send the
document.
64
Printing reports
11
11
Fax journal
11
Fax reports
11
You can set the machine to print a fax journal
(activity report) at specific intervals (every 50
faxes, 6, 12 or 24 hours, 2 or 7 days). The
default setting is Every 50 Faxes, this
means that your machine will print the journal
when the machine has stored 50 jobs.
Some fax reports (transmission verification
and fax journal) can be printed automatically
and manually.
Transmission verification
report
11
If you set the interval to Off, you can still print
the report by following the steps on the next
page.
You can use the transmission report as proof
that you sent a fax. This report lists the time
and date of transmission and whether the
transmission was successful (shown as
“OK”). If you choose Onor On+Image, the
report will print for every fax you send.
a Press Menu, 2, 4, 2.
b Press a or b to choose an interval.
Press OK.
If you choose 7 days, you will be asked
to choose a day when you want the 7
day countdown to begin.
If you send a lot of faxes to the same place,
you may need more than the job numbers to
know which faxes you must send again.
Choosing On+Imageor Off+Imagewill print
a section of the fax’s first page on the report
to help you remember.
c Enter the time to begin printing, in
24 hour format.
Press OK.
When the verification report is turned Offor
to Off+Image, the report will only print if
there is a transmission error.
For example: enter 19:45 for 7:45 PM.
d Press Stop/Exit.
If you choose 6, 12, 24 hours, 2 or 7 days, the
machine will print the report at the selected
time and then erase all jobs from its memory.
If the machine’s memory becomes full with
200 jobs before the time you chose has
passed, the machine will print the journal
early and then erase all jobs from memory.
a Press Menu, 2, 4, 1.
11
b Press a or b to choose On, On+Image,
Offor Off+Image.
Press OK.
c Press Stop/Exit.
If you want an extra report before it is due to
print, you can print it manually without erasing
the jobs from memory.
65
Chapter 11
How to print a report
11
Reports
11
The following reports are available:
a Press Reports.
1 XMIT Verify
b Do one of the following:
Displays the Transmission Verification
Report for your last outgoing 200 faxes
and prints the last report.
„ Press a or b to choose the report you
want.
Press OK.
2 Help List
„ Enter the number of the report you
Prints a list of commonly used functions to
help you program your machine.
want to print. For example, press 2 to
print the help list.
3 Tel Index List
c Press Stop/Exit.
Prints a list of names and numbers stored
in the One Touch and Speed Dial memory
in numerical or alphabetical order.
4 Fax Journal
Prints a list of information about your last
200 incoming and outgoing faxes. (TX:
transmit.) (RX: receive.)
5 User Settings
Print a list of your current settings.
6 Network Config
(MFC-7440N and MFC-7840W only)
Lists your network settings.
7 Order Form
You can print an accessories order form to
fill out and send to your Brother dealer.
66
Making copies
12
12
Making multiple copies
12
How to copy
12
a Make sure you are in Copy mode
b Load your document.
.
Entering copy mode
12
Press
(Copy) to enter Copy mode.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Start.
Note
To sort your copies, see Sorting copies
using the ADF on page 71.
1
2
3
4
5
Stack/Sort
Copy ratio and copy layout
Contrast
Stop copying
12
Quality
Number of copies
To stop copying, press Stop/Exit.
Making a single copy
12
a Make sure you are in Copy mode
.
b Load your document.
c Press Start.
68
Making copies
Custom(25-400%)allows you to enter a
ratio from 25%to 400%.
Copy options
(temporary settings)
12
To enlarge or reduce the next copy follow the
instructions below:
When you want to quickly change the copy
settings temporarily for the next copy, use the
temporary Copy keys. You can use different
combinations.
a Make sure you are in Copy mode
b Load your document.
.
c Use the dial pad to enter the number of
The machine returns to its default settings
one minute after copying, unless you have
set the Mode Timer to 30 seconds or less.
(See Mode timer on page 21.)
copies (up to 99).
d Press Enlarge/Reduce.
e Do one of the following:
Enlarging or reducing the
image copied
„ Press a or b to choose the
enlargement or reduction ratio you
want.
12
You can choose the following enlargement or
reduction ratios:
Press OK.
„ Press a or b to choose
Custom(25-400%).
Press
100%*
Press OK.
97% LTRiA4
94% A4iLTR
91% Full Page
85% LTRiEXE
83%
Use the dial pad to enter an
enlargement or reduction ratio from
25%to 400%. (For example, press
5 3 to enter 53%.)
Press OK.
78%
f Press Start.
70% A4iA5
50%
12
Note
Custom(25-400%)
Auto
Page Layout Options 2 in 1(P), 2 in 1(L), 4
in 1(P) or 4 in 1(L) are not available with
Enlarge/Reduce.
200%
141% A5iA4
104% EXEiLTR
*The factory setting is shown in Bold with an
asterisk.
When set to Auto, the machine calculates
the reduction ratio that best fits the paper size
the paper tray is set to. (See Paper size
on page 21.)
Autois only available when using the ADF.
69
Chapter 12
Using the Options key
12
Use the Options key to quickly set the following copy settings temporarily for the next copy.
Press
Menu selections
Options
Page
Press a or b, then press OK
Press a or b, then press OK
OK
OK
Quality
Auto*
Text
71
Photo
Stack*
Stack/Sort
71
72
(appears when the document Sort
is in the ADF)
Contrast
b-nnnno+a
b-nnnon+a
b-nnonn+a*
b-nonnn+a
b-onnnn+a
Page Layout
Off(1 in 1)*
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
72
The factory settings are shown in Bold with an asterisk.
70
Making copies
Improving copy quality
12
Sorting copies using the ADF
12
You can choose from a range of quality
settings. The default setting is Auto.
You can sort multiple copies. Pages will be
stacked in the order 1 2 3, 1 2 3, 1 2 3, and so
on.
„ Auto
Auto is the recommended mode for
ordinary printouts. Suitable for documents
that contain both text and photographs.
a Make sure you are in Copy mode
b Load your document in the ADF.
.
„ Text
c Use the dial pad to enter the number of
Suitable for documents containing only
text.
copies (up to 99).
d Press Options and a or b to choose
Stack/Sort.
„ Photo
Suitable for copying photographs.
Press OK.
To temporarily change the quality setting,
follow the steps below:
e Press a or b to choose Sort.
Press OK.
a Make sure you are in Copy mode
b Load your document.
.
f Press Start.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Options.
Press a or b to choose Quality.
Press OK.
e Press a or b to choose Auto, Textor
Photo.
Press OK.
12
f Press Start.
To change the default setting, follow the
steps below:
a Press Menu, 3, 1.
b Press a or b to choose the copy quality.
Press OK.
c Press Stop/Exit.
71
Chapter 12
Adjusting contrast
12
Making N in 1 copies
(page layout)
12
Contrast
12
You can reduce the amount of paper used
when copying by using the N in 1 copy
feature. This allows you to copy two or four
pages onto one page, which lets you save
paper.
Adjust the contrast to help an image look
sharper and more vivid.
To temporarily change the contrast setting,
follow the steps below:
Important
12
a Make sure you are in Copy mode
b Load your document.
.
„ Please make sure the paper size is set to
Letteror A4.
„ (P) means Portrait and (L) means
c Use the dial pad to enter the number of
Landscape.
copies (up to 99).
„ You cannot use the Enlarge/Reduce
d Press Options.
Press a or b to choose Contrast.
Press OK.
setting with the N in 1 feature.
a Make sure you are in Copy mode
b Load your document.
.
e Press a or b to increase or decrease the
contrast.
Press OK.
c Use the dial pad to enter the number of
copies (up to 99).
f Press Start.
d Press Options.
To change the default setting follow the steps
below:
e Press a or b to choose Page Layout.
Press OK.
a Press Menu, 3, 2.
f Press a or b to choose 2 in 1 (P),
2 in 1 (L), 4 in 1 (P),
4 in 1 (L)or Off(1 in 1).
Press OK.
b Press a or b to increase or decrease the
contrast.
Press OK.
c Press Stop/Exit.
If you placed the document in the ADF,
the machine scans the pages and starts
printing.
If you are using the scanner glass, go
to h.
h After the machine scans the page,
press 1 to scan the next page.
Next Page?
1.Yes 2.No
i Put the next page on the scanner glass.
Press OK.
72
Making copies
Repeat h and i for each page of the
layout.
„ 4 in 1 (P)
„ 4 in 1 (L)
j After all the pages have been scanned,
press 2 in h to finish.
If you are copying from the ADF:
12
Insert your document face up in the direction
shown below:
„ 2 in 1 (P)
Out of memory
message
12
„ 2 in 1 (L)
If the memory becomes full while you are
making copies, the LCD message will guide
you through the next step.
If you get an Out of Memorymessage
while scanning a subsequent page, you will
have the option to press Start to copy the
pages scanned so far, or to press Stop/Exit
to cancel the operation.
„ 4 in 1 (P)
„ 4 in 1 (L)
following:
on page 43.)
„ You can turn off Fax Storage. (See
Turning off remote fax options
on page 58.)
If you are copying from the scanner
glass:
12
Insert your document face down in the
direction shown below:
Note
12
„ 2 in 1 (P)
When you get an Out of Memory
message, you may be able to make
copies if you first print incoming faxes in
the memory to restore the memory to
100%.
„ 2 in 1 (L)
73
Chapter 12
74
Software and Network
(MFC-7440N and MFC-7840W
only) features
13
13
The User’s Guide on the CD-ROM includes
the Software User’s Guide and Network
User’s Guide (MFC-7440N and MFC-7840W
only) for features available when connected
to a computer (for example, printing and
scanning). These guides have easy to use
links that, when clicked, will take you directly
to a particular section.
How to read HTML
User’s Guide
13
This is a quick reference for using the HTML
User’s Guide.
13
You can find information on these features:
„ Printing
Note
„ Scanning
If you have not installed the software, see
Chapter 1.
®
„ ControlCenter3 (for Windows )
®
„ ControlCenter2 (for Macintosh )
a From the Start menu, point to Brother,
MFC-XXXX from the programs group,
then click User’s Guides in HTML
format.
„ Remote Setup
„ Faxing from your computer
„ Network Faxing
b Click on the manual you want
(SOFTWARE USER’S GUIDE or
NETWORK USER’S GUIDE (MFC-
7440N and MFC-7840W only)) from the
Top Menu.
(MFC-7440N and MFC-7840W only)
„ Network Printing
(MFC-7440N and MFC-7840W only)
„ Network Scanning
(MFC-7440N and MFC-7840W only)
Note
See Accessing the Software User’s Guide
and Network User’s Guide (MFC-7440N
and MFC-7840W only) on page 2.
76
Software and Network (MFC-7440N and MFC-7840W only) features
c Click the heading you would like to view
from the list at the left of the window.
For Macintosh®
13
®
a Make sure your Macintosh is turned
on. Insert the Brother CD-ROM into your
CD-ROM drive.
b Double-click the Documentation icon.
c Double-click your language folder, and
then double-click the top page file.
d Click on the manual you want
(SOFTWARE USER’S GUIDE or
NETWORK USER’S GUIDE (MFC-
7440N and MFC-7840W only)) in the
Top Menu, and then click the heading
you would like to read from the list at the
left of the window.
13
77
Chapter 13
78
Safety and legal
A
A
Choosing a location
A
Place your machine on a flat, stable surface that is free of vibration. Put the machine near a
telephone socket and a standard, grounded electrical socket. Choose a location where the
temperature remains between 10° C and 32.5° C and the humidity is between 20% to 80%
(without condensation).
„ Make sure cables leading to the machine do not constitute a trip hazard.
„ Avoid placing your machine on the carpet.
„ Do not place near heaters, air conditioners, water, chemicals or refrigerators.
„ Do not expose the machine to direct sunlight, excessive heat, moisture or dust.
„ Do not connect your machine to electrical sockets controlled by wall switches or automatic
timers, or to the same circuit as large appliances that might disrupt the power supply.
„ Avoid sources of interference, such as speakers or the base units of cordless phones.
80
Safety and legal
Important information
A
Safety precautions
A
Please read these instructions before attempting any maintenance, and keep them for later
reference. When using your telephone equipment, follow basic safety precautions to reduce the
risk of fire, electric shock or personal injury.
„ DO NOT use this product near water, or in a damp environment.
„ Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
„ We DO NOT advise using an extension lead.
„ Never install telephone wiring during a lightning storm. Never install a telephone wall socket in
a wet location.
„ If any cables become damaged, disconnect your machine, and contact your Brother dealer.
„ DO NOT place any objects on the machine, or obstruct the air vents.
„ This product should be connected to an adjacent grounded AC power source within the range
indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are
not sure, contact a qualified electrician.
„ DO NOT dispose of batteries in a fire. They may explode. Check with local codes for possible
special disposal instructions.
A
81
WARNING
Before cleaning the inside of the machine, first
unplug the telephone line cord, and then the power
cord from the electrical socket.
DO NOT handle the plug with wet hands. Doing
this might cause an electrical shock.
Always make sure the plug is fully inserted.
After you have just used the machine, some
internal parts of the machine will be extremely hot.
When you open the front or back cover of the
machine, DO NOT touch the shaded parts shown
in the illustration.
To prevent injuries, be careful not to put your
hands on the edge of the machine under the
document cover or scanner cover as shown in the
illustrations.
To prevent injuries, DO NOT put your fingers in the
areas shown in the illustrations.
82
Safety and legal
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner
dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the
toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
If moving your machine, use the handholds provided. First making sure to disconnect any
cables.
DO NOT use any flammable substances, spray or
organic solvent/liquids containing
alcohol/ammonia to clean the inside or outside of
the machine. Doing this may cause a fire or
electrical shock. Refer to Routine maintenance
on page 114 for how to clean the machine.
Plastic bags are used in the packaging of your machine. To avoid the danger of suffocation,
keep these bags away from babies and children.
Note
The fuser unit is marked with a caution label. Please DO NOT remove or damage the label.
A
83
IEC60825-1+A2:2001 Specification
A
This machine is a Class 1 laser product as defined in IEC60825-1+A2:2001 specifications. The
label shown below is attached in countries where required.
This machine has a Class 3B Laser Diode which emits invisible
laser radiation in the Scanner Unit. The Scanner Unit should not
be opened under any circumstances.
CLASS 1 LASER PRODUCT
APPAREIL À LASER DE CLASSE 1
LASER KLASSE 1 PRODUKT
Internal laser radiation
Wave length: 780 - 800 nm
Output: 10 mW max.
A
Laser Class: Class 3B
WARNING
Use of controls, adjustments or performance of procedures other than those specified in this
manual may result in hazardous radiation exposure.
Disconnect device
A
This product must be installed near an electrical socket that is easily accessible. In case of
emergencies, you must disconnect the power cord from the electrical socket to shut off power
completely.
Wiring information (U.K. only)
A
If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same
rating as the original fuse.
Always replace the fuse cover. Never use a plug that does not have a cover. If in any doubt, call
a qualified electrician.
Warning - This printer must be earthed.
The wires in the mains lead are coloured in line with the following code:
„ Green and Yellow: Earth
„ Blue: Neutral
„ Brown: Live
84
Safety and legal
LAN connection (MFC-7440N and MFC-7840W only)
A
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
Radio interference
A
This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the
machine to a computer, ensure that you use the following interface cables.
A USB cable which must not exceed 2.0 metres in length.
EU Directive 2002/96/EC and EN50419
A
This equipment is marked with the above recycling symbol. It means that at the end of the life of
the equipment you must dispose of it separately at an appropriate collection point and not place
it in the normal domestic unsorted waste stream. This will benefit the environment for all.
(European Union only)
A
85
International ENERGY STAR® Compliance Statement
A
®
The purpose of the International ENERGY STAR Program is to promote the development and
popularization of energy-efficient office equipment.
®
As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets
®
the ENERGY STAR guidelines for energy efficiency.
Important safety instructions
A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall socket before cleaning inside of the machine. DO NOT use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6 Slots and openings in the casing at the back or bottom are provided for ventilation. To ensure
reliable operation of the product and to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or over a radiator
or heater. This product should never be placed in a built-in installation unless adequate
ventilation is provided.
7 This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact
a qualified electrician.
8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded
power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call
your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded
plug.
9 Use only the power cord supplied with this machine.
10 DO NOT allow anything to rest on the power cord. DO NOT place this product where people
can walk on the cord.
86
Safety and legal
11 The power cord, including extensions should be no longer than 5 metres.
DO NOT share the same power circuit with other high powered appliances, such as an air
conditioner, copier, shredder or similar devices. If you cannot avoid using the printer with these
appliances, we recommend that you use a high-frequency noise filter.
Use a voltage regulator if the power source is not stable.
12 DO NOT place anything in front of the machine that will block received faxes. DO NOT place
anything in the path of received faxes.
13 Wait until pages have exited the machine before picking them up.
14 Unplug this product from the power socket and refer all servicing to Brother Authorized Service
Personnel under the following conditions:
„ When the power cord is damaged or frayed.
„ If liquid has been spilled into the product.
„ If the product has been exposed to rain or water.
„ If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Incorrect
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the casing has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
15 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
16 To reduce the risk of fire, electric shock and injury to people, note the following:
„ DO NOT use this product near appliances that use water, a swimming pool or in a wet
basement.
„ DO NOT use the machine during an electrical storm (there is the remote possibility of an
electrical shock) or to report a gas leak in the vicinity of the leak.
A
87
Trademarks
A
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the
United States and other countries.
Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in
the United States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
PostScript is a registered trademark and PostScript 3 is a trademark of Adobe Systems
Incorporated.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registered
trademarks of Broadcom Corporation in the United States and/or other countries.
AOSS is a trademark of Buffalo Inc.
Wi-Fi, WPA and WPA2 are registered trademarks and Wi-Fi Protected Setup is a trademark of
Wi-Fi Alliance.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries.
Each company whose software title is mentioned in this manual has a Software Licence
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s Guide are registered
trademarks of their respective companies.
88
Troubleshooting and routine
maintenance
B
B
Troubleshooting
B
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
If you are having difficulty with your machine
B
If you think there is a problem with the way your faxes look, make a copy first. If the copy looks
good, the problem may not be your machine. Check the chart below and follow the troubleshooting
tips.
Printing or receiving faxes
Difficulties
Suggestions
„ Condensed print
„ Horizontal streaks
Usually this is caused by a poor telephone connection. If your copy looks good,
line. Ask the other party to send the fax again.
„ Top and bottom sentences are
cut off
„ Missing lines
Poor print quality
See Improving the print quality on page 96.
Vertical black lines when receiving The corona wire for printing may be dirty. Clean the corona wire. (See Cleaning
the corona wire on page 118.)
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call your Brother dealer for service.
Received faxes appear as split or
blank pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are using.
(See Paper size on page 21.)
Turn on auto reduction. (See Printing a reduced incoming fax on page 42.)
Telephone line or connections
Difficulties
Suggestions
Dialling does not work.
Check for a dial tone.
B
Change Tone/Pulsesetting. (See the Quick Setup Guide.)
Check all line cord connections.
Check that the machine is plugged in and switched on.
If an external phone is connected to the machine, send a manual fax by lifting the
handset of the external telephone and dialling the number. Wait to hear fax
receiving tones before pressing Start.
89
Telephone line or connections (continued)
Difficulties
Suggestions
The machine does not answer
when called.
Make sure the machine is in the correct receive mode for your setup. (See
Receiving a fax on page 39.) Check for a dial tone. If possible, call your machine
to hear it answer. If there is still no answer, check the telephone line cord
connection. If you do not hear ringing when you call your machine, ask your
telephone company to check the line.
Sending faxes
Difficulties
Suggestions
Poor sending quality.
Try changing your resolution to Fineor S.Fine. Make a copy to check your
machine’s scanner operation. If the copy quality is not good, clean the scanner.
Transmission Verification Report
says ‘RESULT:ERROR’.
If you are sending a PC Fax message and get ‘RESULT:ERROR’ on the
Transmission Verification Report, your machine may be out of memory. To free up
extra memory, you can turn off fax storage (see Turning off remote fax options
on page 58), print fax messages in memory (see Printing a fax from the memory
on page 43) or cancel a delayed fax or polling job (see Checking and cancelling
check your telephone line.
line, try changing the Compatibility setting to Basic(for VoIP)(For
MFC-7840W, Normalor Basic(for VoIP)). (See Telephone line interference
on page 102.)
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip. (See Cleaning the scanner glass on page 115.)
Handling incoming calls
Difficulties
Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Fax Detect is set to on, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Fax Detect to off. (See Fax Detect
on page 41.)
Sending a Fax Call to the machine. If you answered on an external or extension telephone, press your Remote
Activation code [default setting is (l 51)]. When your machine answers, hang up.
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, Caller ID, Voice Mail, an
answering machine, an alarm system or other custom feature on a single
telephone line with your machine, it may create a problem sending or receiving
faxes.
For Example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature
should help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive information
on a single, shared line with custom features. If avoiding a slight interruption is
crucial to your business, a separate line with no custom features is recommended.
90
Troubleshooting and routine maintenance
Menu access difficulties
Difficulties
Suggestions
The machine beeps when you try to If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive
access the Setup Receive and
Setup Send menus.
setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when
the machine is in Fax mode.
Copy quality difficulties
Difficulties
Suggestions
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wire for printing is dirty. (See Cleaning the scanner glass
on page 115 and Cleaning the corona wire on page 118.)
Printing difficulties
Difficulties
Suggestions
No printout.
„ Check that the machine is plugged in and the power switch is turned on.
„ Check that the toner cartridge and drum unit are installed correctly. (See
Replacing the drum unit on page 125.)
„ Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
„ Check that the correct printer driver has been installed and chosen.
„ Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 103.)
„ Check the machine is online:
(For Windows Vista®)
Click the Start button, Control Panel, Hardware and Sound, and then
Printers. Right-click Brother MFC-XXXX Printer. Make sure that Use
Printer Offline is unchecked.
(For Windows® XP and Windows Server® 2003)
Click the Start button and choose Printers and Faxes. Right-click Brother
MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked.
(For Windows® 2000)
Click the Start button and choose Settings and then Printers. Right-click
Brother MFC-XXXX Printer. Make sure that Use Printer Offline is
unchecked.
The machine prints unexpectedly
or it prints garbage.
„ Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine and disconnect from the power for several minutes. (The MFC-
7840W can be turned off for up to 4 days without losing faxes stored in the
memory.)
„ Check the settings in your application to make sure it is set up to work with
your machine.
B
The machine prints the first couple
of pages correctly, then some
pages have text missing.
„ Check the settings in your application to make sure that it is set up to work with
your machine.
„ Your computer is not recognising the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
91
Printing difficulties (continued)
Difficulties
Suggestions
There is an unprintable area on the top and bottom of the page. Adjust the top and
The headers or footers appear
when the document displays on the bottom margins in your document to allow for this.
screen but they do not show up
when it is printed.
Scanning difficulties
Difficulties
Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother
TWAIN driver.
OCR does not work.
Try increasing the scanning resolution.
Network scanning does not work.
(MFC-7440N and MFC-7840W
only)
See Network difficulties (MFC-7440N and MFC-7840W only) on page 93.
Software difficulties
Difficulties
Suggestions
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Adobe Illustrator.
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide
on the CD-ROM.)
Paper handling difficulties
Difficulties
Suggestions
The machine does not load paper.
„ If there is no paper, load a new stack of paper into the paper tray.
The LCD shows No Paperor a
Paper Jam message.
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
„ Reduce the amount of paper in the paper tray, and then try again.
„ If the LCD shows Paper Jam message and you still have a problem, see
Paper jams on page 110.
How do I print on envelopes?
You can load envelopes from the manual feed slot. Your application must be set
up to print the envelope size you are using. This is usually done in the Page Setup
more information.)
Which paper can I use?
There is a paper jam.
You can use plain paper, recycled paper, transparency and labels that are made
for laser machines. (For details, see Acceptable paper and other print media
on page 14.)
(See Paper jams on page 110.)
92
Troubleshooting and routine maintenance
Print quality difficulties
Difficulties
Suggestions
Printed pages are curled.
„ Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
„ Make sure that you choose the Paper Type that suits the print media type you
are using. (See Acceptable paper and other print media on page 14.)
Printed pages are smeared.
Printouts are too light.
The Paper Type setting may be incorrect for the type of print media you are using,
paper and other print media on page 14 and Basic tab in the Software User’s
Guide on the CD-ROM.)
„ If this problem occurs when making copies or printing received faxes, set
Toner Save mode to off in the machine menu settings. (See Toner Save
on page 23.)
„ Set Toner Save mode to off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User’s Guide on the CD-ROM.)
Network difficulties (MFC-7440N and MFC-7840W only)
Difficulties
Suggestions
Cannot print over a wired Network. If you are having Network problems see the Network User's Guide on the CD-
ROM for more information.
Make sure your machine is powered on and is on-line and in Ready mode. Print
the Network Configuration list to see your current Network settings. (See How to
print a report on page 66.) Reconnect the LAN cable to the hub to verify that the
cable and network connections are good. If possible, try connecting the machine
to a different port on your hub using a different cable. If the connections are good,
the lower LED of the back panel of the machine will be green.
B
93
Network difficulties (MFC-7440N and MFC-7840W only) (continued)
Difficulties
Suggestions
(For Windows® only) The firewall setting on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure
The network scanning feature
does not work.
Windows® Firewall. If you are using other personal firewall software, see the
User’s Guide for your software or contact the software manufacturer.
The network PC Fax Receive
feature does not work.
For Windows® XP SP2 users:
The network printing feature does
not work.
a
Click the Start button, Control Panel, Network and Internet
Connections and then Windows Firewall. Make sure that Windows
Firewall on the General tab is set to On.
b
Click the Advanced tab and Settings... button of the Network
Connection Settings.
c
d
Click the Add button.
To add port 54925 for network scanning, enter the information below:
1. In Description of service: Enter any description, for example “Brother
Scanner”.
2. In Name or IP address (for example 192.168.0.12) of the computer
hosting this service on your network: Enter “Localhost”.
3. In External Port number for this service: Enter “54925”
4. In Internal Port number for this service: Enter “54925”.
5. Make sure UDP is chosen.
6. Click OK.
e
f
Click the Add button.
To add port 54926 for network PC Fax, enter the information below:
1. In Description of service: Enter any description, for example “Brother
PC Fax”.
2. In Name or IP address (for example 192.168.0.12) of the computer
hosting this service on your network: Enter “Localhost”.
3. In External Port number for this service: Enter “54926”.
4. In Internal Port number for this service: Enter “54926”
5. Make sure UDP is chosen.
6. Click OK.
g
h
If you still have trouble with your network connection, click the Add button.
To add port 137 for network scanning, network printing and network PC
Fax receiving, enter the information below:
1. In Description of service: - Enter any description, for example “Brother
PC Fax receiving”
2. In Name or IP address (for example 192.168.0.12) of the computer
hosting this service on your network: Enter “Localhost”.
3. In External Port number for this service: Enter “137”.
4. In Internal Port number for this service: Enter “137”.
5. Make sure UDP is chosen.
6. Click OK.
i
Make sure if the new setting is added and is checked, and then click OK.
94
Troubleshooting and routine maintenance
Network difficulties (MFC-7440N and MFC-7840W only) (continued)
Difficulties
Suggestions
For Windows Vista® users:
The network scanning feature
does not work.
a
b
Click the Start button, Control Panel, Network and Internet, Windows
Firewall and click Change settings.
The network PC Fax Receive
feature does not work.
The network printing feature does
not work.
When the User Account Control screen appears, do the following.
„ Users who have administrator rights: Click Continue.
(continued)
„ For users who do not have administrator rights: Enter the
administrator password and click OK.
c
d
e
f
Make sure that Windows Firewall on the General tab is set to On.
Click the Exceptions tab.
Click the Add port... button.
To add port 54925 for network scanning, enter the information below:
1. In Name: Enter any description. (for example “Brother Scanner”)
2. In Port number: Enter “54925”.
3. Make sure UDP is chosen. Then click OK.
g
h
Click the Add port... button.
To add port 54926 for Network PC Fax, enter the information below:
1. In Name: Enter any description. (for example “Brother PC Fax”)
2. In Port number: Enter “54926”.
3. Make sure UDP is chosen. Then click OK.
i
j
Make sure that the new setting is added and is checked, and then click
Apply.
If you still have trouble with your network connection such as network
scanning or printing, check File and Printer Sharing box in the
Exceptions tab and then click Apply.
For Windows® users: The firewall setting on your PC may be rejecting the
necessary network connection. For details, see the instruction above.
Your computer cannot find your
machine.
For Macintosh® users: Re-select your machine in the Device Selector
application located in Macintosh HD/Library/Printers/Brother/Utilities/
DeviceSelector or from the Model pop-up menu of ControlCenter2.
B
95
Improving the print quality
B
Examples of poor print
quality
Recommendation
surfaced paper or thick print media can cause the problem. (See
Acceptable paper and other print media on page 14.)
ABCDEFGH
abcdefghijk
„ Make sure that you choose the appropriate media type in the printer
driver or in the machine’s Paper Type menu setting. (See Acceptable
paper and other print media on page 14 and Basic tab in the Software
A B C D
abcde
0 1 2 3 4
White lines across the page
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 125.)
„ Wipe the laser scanner windows with a soft cloth. (See Cleaning the
ABCDEFGH
abcdefghijk
„ Make sure that a torn sheet of paper is not inside the machine
A B C D
abcde
0 1 2 3 4
„ The toner cartridge may be damaged. Put in a new toner cartridge.
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 125.)
White lines down the page
„ Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 14.)
machine’s Paper Type menu setting or use thinner paper than you
are currently using. (See Paper type on page 21 and Basic tab in the
„ Check the machine’s environment. Conditions such as high humidity
Hollow print
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 125.)
„ Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 14.)
ABCDEFGH
abcdefghijk
„ Check the machine’s environment. Conditions such as high
temperatures and high humidity can increase the amount of
A B C D
abcde
0 1 2 3 4
„ The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 122.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 125.)
Grey background
96
Troubleshooting and routine maintenance
Examples of poor print
quality
Recommendation
„ Make sure that the paper or other print media is loaded correctly in
the paper tray and that the guides are not too tight or too loose
against the paper stack.
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
on page 9.)
„ If you are using the manual feed slot, see Loading paper in the
manual feed slot on page 10.
Page skewed
„ Check the paper type and quality. (See Acceptable paper and other
print media on page 14.)
surfaced paper or thick paper may cause the problem. (See
Acceptable paper and other print media on page 14.)
or in the machine’s Paper Type menu setting. (See Acceptable paper
and other print media on page 14 and Basic tab in the Software
User’s Guide on the CD-ROM.)
Ghost
service.
„ Check the paper type and quality. (See Acceptable paper and other
print media on page 14.)
B DEFGH
abc efghijk
„ Make sure that paper is loaded correctly. (See Loading paper in the
paper tray on page 9.)
A C D
bcde
1 3 4
„ Turn over the stack of paper in the tray or rotate the paper 180° in the
input tray.
Wrinkles or creases
„ Choose Improve Toner Fixing mode in the printer driver. (See
®
®
Device Options (For Windows ) or Print Settings (For Macintosh ) in
ABCDEFGH
abcdefghijk
the Software User’s Guide on the CD-ROM.)
If you print only a few pages, change the printer driver setting in
A B C D
abcde
0 1 2 3 4
Media Type to a thin setting.
B
Poor fixing
97
Examples of poor print
quality
Recommendation
„ Check the paper type and quality. High temperatures and high
humidity will cause paper to curl.
„ If you do not use the machine often, the paper may have been in the
paper tray too long. Turn over the stack of paper in the paper tray.
Also, fan the paper stack and then rotate the paper 180° in the paper
tray.
Curled or wavy
multiple copies on page 68.) If the problem is not solved, the drum
unit may have glue from a label stuck on the OPC drum surface.
Clean the drum unit. (See Cleaning the drum unit on page 120.)
75 mm
„ The drum unit may be damaged. Put in a new drum. (See Replacing
the drum unit on page 125.)
75 mm
White Spots on black text
and graphics at 75 mm
intervals
75 mm
75 mm
Black Spots at 75 mm
intervals
98
Troubleshooting and routine maintenance
Examples of poor print
quality
Recommendation
location on page 80.)
ABCDEFGH
abcdefghijk
„ If the whole page is too light, Toner Save mode may be on. Turn off
on page 23 or Advanced tab in the Software User’s Guide on the CD-
ROM.)
A B C D
abcde
0 1 2 3 4
„ Clean the scanner window and the corona wire of the drum unit. (See
Cleaning the laser scanner window on page 116 and Cleaning the
Faint
„ The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 122.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 125.)
„ Make sure that you use paper that meets our specifications. Rough-
surfaced paper may cause the problem. (See Acceptable paper and
ABCDEFGH
abcdefghijk
„ Clean the corona wire and the drum unit. (See Cleaning the corona
wire on page 118 and Cleaning the drum unit on page 120.)
A B C D
abcde
0 1 2 3 4
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 125.)
„ The fuser unit may be contaminated. Call your Brother dealer for
Toner specks
service.
„ Clean the corona wire inside the drum unit by sliding the green tab.
Be sure to return the green tab to the home position (a). (See
Cleaning the corona wire on page 118.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 125.)
„ The fuser unit may be contaminated. Call your Brother dealer for
service.
All black
B
99
Examples of poor print
quality
Recommendation
„ Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 14.)
ABCDEFGH
abcdefghijk
„ If you use label sheets for laser machines, the glue from the sheets
may sometimes stick to the OPC drum surface. Clean the drum unit.
(See Cleaning the drum unit on page 120.)
A B C D
abcde
0 1 2 3 4
„ Do not use paper that has clips or staples because they will scratch
„ If the unpacked drum unit is in direct sunlight or room light, the unit
Black toner marks across the
page
„ The toner cartridge may be damaged. Put in a new toner cartridge.
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 125.)
„ Clean the laser scanner window and the corona wire inside the drum
unit. (See Cleaning the laser scanner window on page 116 and
Cleaning the corona wire on page 118.)
ABCDEFGH
abcdefghijk
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 125.)
A B C D
abcde
0 1 2 3 4
Line across the page
„ Clean the corona wire inside the drum unit by sliding the green tab.
Be sure to return the green tab to the home position (a). (See
ABCDEFGH
abcdefghijk
„ The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 122.)
A B C D
abcde
0 1 2 3 4
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 125.)
„ The fuser unit may be smudged. Call your Brother dealer for service.
Black lines down the page
Printed pages have toner
stains down the page
100
Troubleshooting and routine maintenance
Examples of poor print
quality
Recommendation
„ Choose Reduce Paper Curl mode in the printer driver when you do
not use our recommended paper. (See Device Options (For
®
®
Windows ) or Print Settings (For Macintosh ) in the Software User's
Guide on the CD-ROM.)
„ Turn the paper over in the paper tray, and print again. (Excluding
Letterhead paper)
„ Lift up the output tray support flap.
Curled
„ Replace the paper in the paper tray with paper from a freshly opened
ream.
„ Make sure you are using paper that is recommended for your
machine. (See Acceptable paper and other print media on page 14.)
Setting dial tone detection
B
When you send a fax automatically, by
default your machine will wait for a fixed
amount of time before it starts to dial the
number. By changing the Dial Tone setting to
Detectionyou can make your machine dial
as soon as it detects a dial tone. This setting
can save a small amount of time when
sending a fax to many different numbers. If
you change the setting and start having
problems with dialling you should change
back to the default No Detectionsetting.
a Press Menu, 0, 5.
B
b Press a or b to choose Detectionor
No Detection.
Press OK.
c Press Stop/Exit.
101
Telephone line interference
B
If you are having difficulty sending or
receiving a fax due to possible interference
on the telephone line, we recommend that
you adjust the Equalization for compatibility
to reduce the modem speed for fax
operations.
a Press Menu, 2, 0, 1.
b Press a or b to choose
Basic(for VoIP)or Normalor
High(MFC-7840W).
„ Basic(for VoIP)cuts the
modem speed to 9600 bps. and
turns the error correction mode
(ECM) off.
For a standard telephone line: If you
regularly experience interference on
your standard telephone line try this
setting.
If you are using VoIP: VoIP service
providers offer fax support using
various standards. If you regularly
experience fax transmission errors
try this setting.
„ Normalsets the modem speed at
14400 bps.
„ Highsets the modem speed at
33600 bps. (MFC-7840W only)
Press OK.
c Press Stop/Exit.
Note
When you change the compatibility to
Basic(for VoIP), the ECM feature is
not available.
102
Troubleshooting and routine maintenance
Error and maintenance messages
B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can clear most errors and routine maintenance messages by yourself. If you need more help,
the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Error Message
BT Call Sign On
(U.K. only)
Cause
Action
BT Call Signis set to On. You Set BT Call Signto Off. (See BT call
cannot change the Receive Mode sign (U.K. only) on page 46.)
from Manual to another mode.
Cartridge Error
The toner cartridge is not installed Pull out the drum unit, take out the toner
correctly.
cartridge that is indicated on the LCD, and
put it back into the drum unit again.
Drum End Soon
The drum unit is near the end of Use the drum unit until you have a print
its life.
quality problem; then replace the drum unit
with a new one.
(See Replacing the drum unit on page 125.)
Size mismatch
Comm.Error
The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the “Paper Size” (Menu, 1, 3 (See Paper
size in Chapter 3)).
Poor telephone line quality
caused a communication error.
Try sending the fax again or try connecting
the machine to another telephone line. If the
problem continues, call the telephone
company and ask them to check your
telephone line.
Connection Fail
You tried to poll a fax machine
that is not in Polled Waiting mode.
Check the other fax machine’s polling setup.
B
103
Error Message
Cause
Action
Cooling Down
The temperature of the drum unit Make sure that you can hear the fan in the
Wait for a while or toner cartridge is too hot. The machine spinning and that the exhaust outlet
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and
is not blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use
it for several minutes.
If the fan is not spinning do one of the
following:
Wait for a while.
(MFC-7320 and MFC-7440N only)
See Transferring your faxes or Fax Journal
report on page 107 before disconnecting the
machine so you will not lose any important
messages.
Then, disconnect the machine from the
power for several minutes and then
reconnect it.
(MFC-7840W only)
several minutes, then reconnect it. (The
machine can be turned off for up to 4 days
without losing faxes stored in the memory.
See Transferring your faxes or Fax Journal
report on page 107.
Cover is Open
Close the Front
Cover.
The front cover is not closed
completely.
Close the front cover of the machine.
Close the fuser cover of the machine.
Make sure paper is not jammed inside the
Cover is Open
Close the Fuser
Cover.
The fuser cover is not closed
completely.
Cover is Open
Open the Back
Cover and remove
The fuser cover is not closed
completely or paper was jammed back of the machine, and then close the
in the back of the machine when fuser cover and press Start.
the jammed paper, you turned on the power.
or close the
Fuser Cover.
Disconnected
The other person or other
person’s fax machine stopped the
call.
Document Jam
The document was not inserted
or fed correctly, or the document the automatic document feeder (ADF)
scanned from the ADF was too
long.
on page 19.
Drum Error
The corona wire on the drum unit Clean the corona wire on the drum unit. (See
needs to be cleaned.
Cleaning the corona wire on page 118.)
The drum unit has reached the
end of its life.
Replace the drum unit. (See Replacing the
drum unit on page 125.)
104
Troubleshooting and routine maintenance
Error Message
Cause
Action
Fuser Error
The temperature of fuser unit
does not rise at a specified
Do one of the following:
„ (MFC-7320 and MFC-7440N only)
Received fax messages still in memory
will be lost when the machine is turned
off. See Transferring your faxes or Fax
Journal report on page 107 before
disconnecting the machine so you will
not lose any important messages.
Then, turn the power switch off, wait a
few seconds, and then turn it on again.
Leave the machine for 15 minutes with
the power on.
temperature within specified time.
The fuser unit is too hot.
„ (MFC-7840W only)
Turn the power switch off, wait a few
power on. The machine can be turned off
for up to 4 days without losing faxes
stored in the memory. (See Transferring
your faxes or Fax Journal report
on page 107.)
Init Unable XX
The machine has a mechanical
problem.
Do one of the following:
„ (MFC-7320 and MFC-7440N only)
See Transferring your faxes or Fax
Journal report on page 107 before
disconnecting the machine so you will
not lose any important messages.
Then, disconnect the machine from the
power for several minutes and then
reconnect it.
„ (MFC-7840W only)
for several minutes, then reconnect it.
(The machine can be turned off for up to
4 days without losing faxes stored in the
Fax Journal report on page 107.)
Jam Rear
Jam Inside
Jam Tray
No Paper
of the machine.
The paper is jammed inside the
machine.
(See Paper jams on page 110.)
B
The paper is jammed in the paper (See Paper jams on page 110.)
tray of the machine.
The machine is out of paper or
paper is not correctly loaded in
the paper tray.
Do one of the following:
„ Refill the paper in the paper tray, and
then press Start.
„ Remove the paper and load it again, and
then press Start.
105
Error Message
Cause
Action
No Response/Busy
answer or is busy.
Not Registered
You tried to access a One Touch
or Speed Dial number that is not
programmed.
Set up the One Touch or Speed Dial
number.
(See Storing one touch dial numbers
on page 52 and Storing speed dial numbers
on page 53.)
Out of Memory
The machine’s memory is full.
Fax sending or copy operation in
progress
Do one of the following:
„ Press Start to send or copy the scanned
pages.
operations in progress finish, and then try
again.
„ Clear the data from the memory. (See
Out of memory message on page 38 or
page 73.)
Print operation in process
Do one of the following:
„ Reduce print resolution. (See Advanced
tab in the Software User’s Guide on the
CD-ROM.)
Print Unable XX
The machine has a mechanical
problem.
Do one of the following:
„ (MFC-7320 and MFC-7440N only)
See Transferring your faxes or Fax
Journal report on page 107 before
disconnecting the machine so you will
not lose any important messages.
Then, disconnect the machine from the
power for several minutes and then
reconnect it.
„ (MFC-7840W only)
for several minutes, then reconnect it.
(The machine can be turned off for up to
4 days without losing faxes stored in the
memory. See Transferring your faxes or
Fax Journal report on page 107.)
106
Troubleshooting and routine maintenance
Error Message
Cause
Action
Scan Unable XX
The machine has a mechanical
problem.
Do one of the following:
„ (MFC-7320 and MFC-7440N only)
See Transferring your faxes or Fax
Journal report on page 107 before
disconnecting the machine so you will
not lose any important messages.
Then, disconnect the machine from the
power for several minutes and then
reconnect it.
„ (MFC-7840W only)
for several minutes, then reconnect it.
(The machine can be turned off for up to
4 days without losing faxes stored in the
memory. See Transferring your faxes or
Fax Journal report on page 107.)
Toner Life End
The drum unit and toner cartridge Do one of the following:
assembly is not installed
„ Re-install the toner cartridge and drum
correctly, or the toner cartridge is
used up and printing is not
possible.
unit assembly.
„ Replace the empty toner cartridge with a
new one. (See Replacing a toner
cartridge on page 122.)
Toner Low
If the LCD shows Toner Low,
you can still print; however, the
machine is telling you that the
toner cartridge is near the end of
its life and the toner will soon
need replacing.
Order a new toner cartridge now.
Transferring your faxes or Fax
Journal report
Note
B
If there is an error message on the
machine’s LCD, after the faxes have been
transferred, disconnect the machine from
the power source for several minutes, and
then reconnect it.
If the LCD shows:
„ Init Unable XX
Transferring faxes to another fax
machine
We recommend transferring your faxes to
another fax machine or to your PC. (See
Transferring faxes to another fax machine
on page 108.)
B
If you have not set up your Station ID, you
your station ID in the Quick Setup Guide.)
B
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring Fax Journal report
to another fax machine on page 108.)
a Press Menu, 9, 0, 1.
107
b Do one of the following:
Transferring Fax Journal report to
another fax machine
B
„ If the LCD shows No Data, there
are no faxes left in the machine’s
memory.
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Setting
your station ID in the Quick Setup Guide.)
Press Stop/Exit.
„ Enter the fax number to which faxes
a Press Menu, 9, 0, 2.
will be forwarded.
b Enter the fax number to which the Fax
c Press Start.
Journal report will be forwarded.
Transferring faxes to your PC
B
c Press Start.
You can transfer the faxes from your
machine’s memory to your PC.
a Make sure that you have installed
MFL-Pro Suite on your PC, and then
turn on PC-Fax Receiving on the PC.
(For details about PC Fax Receive, see
User’s Guide on the CD-ROM.)
b Make sure that you have set
PC Fax Receiveon the machine.
(See PC fax receive on page 57.)
If faxes are in the machine’s memory
when you set up PC Fax Receive, the
LCD will ask if you want to transfer the
faxes to your PC.
c Do one of the following:
„ To transfer all faxes to your PC,
press 1. You will be asked if you want
a backup print.
„ To exit and leave the faxes in the
memory, press 2.
d Press Stop/Exit.
108
Troubleshooting and routine maintenance
Document is jammed under the
document cover
Document jams
B
B
If the document is jammed, follow the steps
below.
a Take out any paper from the ADF that is
not jammed.
Note
b Lift the document cover.
After removing a jammed document,
check that no paper scraps are left in the
machine that could cause another jam.
c Pull the jammed document out to the
right.
Document is jammed in the top of the
ADF unit
B
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Pull the jammed document out to the
left.
d Close the document cover.
e Press Stop/Exit.
Document is jammed at the output
tray
B
a Pull the jammed document out to the
right.
d Close the ADF cover.
e Press Stop/Exit.
B
b Press Stop/Exit.
109
Paper jams
B
CAUTION
To clear paper jams, please follow the steps
in this section.
To prevent damage to the machine caused
by static electricity, DO NOT touch the
electrodes shown in the illustration.
Note
• Please confirm that you have installed
both a toner cartridge and a drum unit in
the machine. If you have not installed a
drum unit or have installed the drum unit
incorrectly, then this may cause a paper
jam in your Brother machine.
• If the error message remains, open and
close the front cover and fuser cover firmly
to reset the machine.
Paper is jammed inside the machine
B
a Open the front cover.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. To prevent injury, when you
open the front or back cover (back output
tray) of the machine, DO NOT touch the
shaded parts shown in the illustration.
b Slowly take out the drum unit and toner
cartridge assembly. The jammed paper
will be pulled out with the toner cartridge
and drum unit assembly.
110
Troubleshooting and routine maintenance
e If you cannot pull the jammed paper out
of the output tray opening, take the
paper tray completely out of the
machine.
CAUTION
We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
c If you cannot remove the drum unit and
toner cartridge assembly easily, do not
use extra force. Instead, lift the scanner
cover.
f Pull the jammed paper out of the paper
tray opening.
Use both hands to carefully pull the
jammed paper up and out of the output
tray opening.
g Put the drum unit and toner cartridge
assembly back in the machine.
d Close the scanner cover.
B
h Put the paper tray back in the machine.
i Close the front cover.
111
d Pull the tabs toward you to open the
Paper is jammed at the back of the
machine
fuser cover (1).
B
a Open the front cover.
1
e Pull the jammed paper out of the fuser
b Slowly take out the drum unit and toner
unit.
cartridge assembly.
f Close the back cover (back output tray).
CAUTION
g Put the drum unit and toner cartridge
We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a sheet of
assembly back in the machine.
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
c Open the back cover (back output tray).
h Close the front cover.
112
Troubleshooting and routine maintenance
c Push down the green lock lever and take
Paper is jammed inside the drum unit
and toner cartridge assembly
the toner cartridge out of the drum unit.
B
a Open the front cover.
b Slowly take out the drum unit and toner
CAUTION
cartridge assembly.
Handle the toner cartridge carefully. If toner
scatters on your hands or clothes, wipe or
wash it off with cold water at once.
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations below.
CAUTION
We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
d Clear the jammed paper if there is any
B
inside the drum unit.
113
e Put the toner cartridge back into the
drum unit until you hear it lock into place.
If you put it in correctly, the green lock
lever will lift automatically.
Routine maintenance
B
WARNING
Use neutral detergents.
DO NOT use any flammable substances,
alcohol/ammonia to clean the inside or
outside of the machine. Doing this may
cause a fire or electrical shock. For more
infomation see Important safety
f Put the drum unit and toner cartridge
instructions on page 86.
assembly back in the machine.
CAUTION
The drum unit contains toner, so handle it
carefully. If toner scatters on your hands or
clothes, wipe or wash it off with cold water
at once.
g Close the front cover.
Cleaning the outside of the
machine
B
a Turn off the machine. Unplug the
telephone line cord first, disconnect all
cables, and then unplug the power cord
from the electrical socket.
b Pull the paper tray completely out of the
machine.
114
Troubleshooting and routine maintenance
c Wipe the outside of the machine with a
Cleaning the scanner glass
B
soft cloth to remove dust.
a Turn off the machine. Unplug the
telephone line cord first, disconnect all
cables and then unplug the power cord
from the electrical socket.
b Lift the document cover (1).
Clean the white plastic surface (2) and
scanner glass (3) underneath it with a
soft lint-free cloth moistened with water.
1
2
d Remove any paper that is in the paper
tray.
3
e Wipe the inside and the outside of the
paper tray with a soft cloth to remove
dust.
c In the ADF unit, clean the white bar (1)
and the scanner glass strip (2)
underneath it with a soft lint-free cloth
moistened with water.
1
f Re-load the paper and put the paper tray
firmly back in the machine.
g Plug the machine’s power cord back into
the electrical socket first, and reconnect
all cables and telephone line cord. Turn
on the machine.
2
B
115
d Plug the machine’s power cord back into
the electrical socket first, and reconnect
all cables and telephone line cord. Turn
on the machine.
Cleaning the laser scanner
window
B
WARNING
Note
In addition to cleaning the scanner glass
and glass strip with a soft lint-free cloth
moistened with water, run your finger tip
over the glass to see if you can feel
anything on it. If you feel dirt or debris,
clean the glass again concentrating on
that area. You may need to repeat the
cleaning process three or four times. To
test, make a copy after each cleaning.
Use neutral detergents.
DO NOT use any flammable substances,
alcohol/ammonia to clean the inside or
outside of the machine. Doing this may
cause a fire or electrical shock. For more
infomation see Important safety
instructions on page 86.
CAUTION
DO NOT touch the laser scanner window
with your fingers.
a Before you clean the inside of the
machine, turn off the machine.
Unplug the telephone line cord first, and
then unplug the power cord from the
electrical socket.
b Open the front cover and slowly take out
the drum unit and toner cartridge
assembly.
116
Troubleshooting and routine maintenance
CAUTION
To prevent damage to the machine caused
by static electricity, DO NOT touch the
electrodes shown in the illustration.
WARNING
HOT SURFACE
We recommend that you place the drum
unit on a clean, flat surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
After you have just used the machine, some
internal parts of the machine will be
extremely hot. To prevent injury, when you
open the front or back cover (back output
tray) of the machine, DO NOT touch the
shaded parts shown in the illustration.
c Wipe the laser scanner window by
wiping it with a clean soft, dry lint-free
cloth.
B
117
d Put the drum unit and toner cartridge
c Slowly take out the drum unit and toner
assembly back in the machine.
cartridge assembly.
e Close the front cover.
CAUTION
f Plug the machine’s power cord back into
the electrical socket first, and then plug
in the telephone line cord.
We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
Turn on the machine.
Cleaning the corona wire
B
Handle the toner cartridge carefully. If toner
scatters on your hands or clothes, wipe or
wash it off with cold water at once.
If you have print quality problems, clean the
corona wire as follows:
a Turn off the machine. Unplug the
telephone line cord first, disconnect all
cables, and then unplug the power cord
from the electrical socket.
To prevent damage to the machine caused
by static electricity, DO NOT touch the
electrodes shown in the illustration.
b Open the front cover.
118
Troubleshooting and routine maintenance
d Clean the corona wire inside the drum
unit by gently sliding the green tab from
right to left and left to right several times.
CAUTION
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations below.
1
CAUTION
Be sure to return the green tab to the home
position (a) (1). If you do not, printed pages
may have a vertical stripe.
e Put the drum unit and toner cartridge
assembly back in the machine.
f Close the front cover.
g Plug the machine’s power cord back into
the electrical socket first, and then
reconnect all cables and telephone line
cord. Turn on the machine.
B
119
Cleaning the drum unit
B
To prevent damage to the machine caused
by static electricity, DO NOT touch the
electrodes shown in the illustration.
If you have print quality problems, clean the
drum unit as follows.
a Turn off the machine. Unplug the
telephone line cord first, and then
unplug the power cord from the
electrical socket.
b Open the front cover.
d Push down the green lock lever and take
the toner cartridge out of the drum unit.
CAUTION
Handle the toner cartridge carefully. If toner
scatters on your hands or clothes, wipe or
wash it off with cold water at once.
c Slowly take out the drum unit and toner
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations below.
cartridge assembly.
CAUTION
We recommend that you put the drum unit
and toner cartridge assembly on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
120
Troubleshooting and routine maintenance
e Put the print sample in front of the drum
unit, and find the exact position of the
poor print.
h Put the toner cartridge back into the
drum unit until you hear it lock into place.
If you put the cartridge in correctly, the
green lock lever will lift automatically.
f Turn the drum unit gear by hand while
looking at the surface of the OPC
drum (1).
1
i Put the drum unit and toner cartridge
assembly back in the machine.
g When you have found the mark on the
drum that matches the print sample,
wipe the surface of the OPC drum with a
dry cotton swab until the dust or glue on
the surface comes off.
j Close the front cover.
k Plug the machine’s power cord back into
the electrical socket first, and then
reconnect all cables and telephone line
cord. Turn on the machine.
CAUTION
The drum is photosensitive so DO NOT
touch it with your fingers.
DO NOT clean the surface of the
photosensitive drum with a sharp object.
B
DO NOT use excessive force when
cleaning the drum unit.
121
Replacing the consumable items
B
You will need to replace the consumable items when the machine indicates that the life of the
consumable is over.
Toner cartridge
Drum unit
Order No. DR-2100
Note
• Discard used consumable items according to local regulations. (See EU Directive 2002/96/EC
and EN50419 on page 85.) If you have questions, call your local waste disposal office. Be sure
to reseal the consumable items tightly so that the material inside does not spill.
• We recommend placing used consumable items on a sheet of paper to prevent accidentally
spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
Replacing a toner cartridge
B
Note
It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Lowwarning.
The High Yield toner cartridges can print
1
approximately 2,600 pages and the
Standard toner cartridges can print
1
approximately 1,500 pages . Actual page
count will vary depending on your average
type of document (i.e., standard letter,
detailed graphics).
When a toner cartridge is running low, the
LCD shows Toner Low.
1
Approx. cartridge yield is declared in accordance
with ISO/IEC 19752.
122
Troubleshooting and routine maintenance
b Slowly take out the drum unit and toner
WARNING
cartridge assembly.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. To prevent injury, when you
open the front or back cover (back output
tray) of the machine, DO NOT touch the
shaded parts shown in the illustration.
CAUTION
We recommend that you put the drum unit
and toner cartridge assembly on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
To prevent damage to the machine caused
by static electricity, DO NOT touch the
electrodes shown in the illustration.
c Push down the green lock lever and take
the used toner cartridge out of the drum
unit.
a Open the front cover.
WARNING
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
B
123
CAUTION
Unpack the toner cartridge just before you
put it in the machine. If a toner cartridge is
left unpacked for a long time, the toner life
will be shortened.
Handle the toner cartridge carefully. If toner
scatters on your hands or clothes, wipe or
wash it off with cold water at once.
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
Note
Be sure to seal up the used toner cartridge
tightly in a suitable bag so that toner
powder does not spill out of the cartridge.
d Unpack the new toner cartridge. Hold
the cartridge level with both hands and
gently rock it from side to side five or six
times to spread the toner evenly inside
the cartridge.
Brother machines are designed to work
with toner of a particular specification and
will work to a level of optimum performance
when used with genuine Brother toner
cartridges (TN-2110/TN-2120). Brother
cannot guarantee this optimum
e Pull off the protective cover.
performance if toner or toner cartridges of
other specifications are used. Brother does
not therefore recommend the use of
cartridges other than genuine Brother
cartridges with this machine, or the refilling
of empty cartridges with toner from other
sources. If damage is caused to the drum
unit or other parts of this machine as a
result of the use of toner or toner cartridges
other than genuine Brother products due to
the incompatibility or lack of suitability of
those products with this machine, any
repairs required as a result may not be
covered by the warranty.
124
Troubleshooting and routine maintenance
f Put the new toner cartridge firmly into
the drum unit until you hear it lock into
place. If you put it in correctly, the lock
lever will lift automatically.
h Put the drum unit and toner cartridge
assembly back in the machine.
i Close the front cover.
CAUTION
CAUTION
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.
DO NOT turn off the machine or open the
front cover until the LCD returns to the
standby state.
g Clean the corona wire of the drum unit
by gently sliding the green tab from right
to left and left to right several times.
Replacing the drum unit
B
The machine uses a drum unit to create print
images on paper. If the LCD shows
Drum End Soon, the drum unit is near the
end of its life and it is time to buy a new one.
Even if the LCD shows Drum End Soon,
you may be able to continue printing without
having to replace the drum unit for a while.
Drum End Soonappears), then the drum
unit should be replaced. You should clean the
machine when you replace the drum unit.
(See Cleaning the laser scanner window
on page 116.)
1
CAUTION
Be sure to return the green tab to the home
position (a) (1). If you do not, printed pages
may have a vertical stripe.
CAUTION
While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
B
125
Note
The drum unit is a consumable item, and
it is necessary to replace it periodically.
actual drum life, such as temperature,
humidity, type of paper and how much
toner you use for the number of pages per
print job. The estimated drum life is
1
approximately 12,000 pages . The actual
number of pages your drum will print may
be significantly less than this estimate.
Because we have no control over the
many factors that determine the actual
drum life, we cannot guarantee a
minimum number of pages that will be
printed by your drum.
a Open the front cover.
1
Drum yield is approximate, and may vary by type of
use.
WARNING
HOT SURFACE
b Slowly take out the drum unit and toner
After you have just used the machine, some
internal parts of the machine will be
cartridge assembly.
extremely hot. To prevent injury, when you
open the front or back cover (back output
tray) of the machine, DO NOT touch the
shaded parts shown in the illustration.
CAUTION
We recommend that you put the drum unit
and toner cartridge assembly on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
126
Troubleshooting and routine maintenance
Note
To prevent damage to the machine caused
by static electricity, DO NOT touch the
electrodes shown in the illustration.
Be sure to seal up the used drum unit
tightly in a bag so that toner powder does
not spill out of the unit.
d Unpack the new drum unit.
e Put the toner cartridge firmly into the
new drum unit until you hear it lock into
place. If you put the cartridge in
correctly, the green lock lever will lift
automatically.
c Push down the green lock lever and take
the toner cartridge out of the drum unit.
CAUTION
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
CAUTION
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.
f Clean the corona wire of the drum unit
by gently sliding the green tab from right
to left and left to right several times.
Wait to unpack a new drum unit until
immediately before you put it in the
machine. Exposure to direct sunlight or
room light may damage the drum unit.
1
B
CAUTION
Be sure to return the green tab to the home
position (a) (1). If you do not, printed pages
may have a vertical stripe.
127
g Put the new drum unit and toner
Machine information
B
cartridge assembly in the machine.
Checking the serial number
B
You can see the machine’s serial number on
the LCD.
a (For MFC-7320) Press Menu, 4, 1.
(For MFC-7440N) Press Menu, 5, 1.
(For MFC-7840W) Press Menu, 6, 1.
b Press Stop/Exit.
h Press Clear/Back.
To confirm you are installing a new
drum, press 1.
Checking the page counters
B
You can see the machine’s page counters for
copies, printed pages, reports and lists, faxes
or a summary total.
i When the LCD shows Accepted, close
the front cover.
a (For MFC-7320) Press Menu, 4, 2.
(For MFC-7440N) Press Menu, 5, 2.
(For MFC-7840W) Press Menu, 6, 2.
b Press a or b to choose Total,
Fax/List, Copyor Print.
You can see the machine’s page count.
c Press Stop/Exit.
Checking the Drum life
B
You can see the machine’s drum life on the
LCD.
a (For MFC-7320) Press Menu, 4, 3.
(For MFC-7440N) Press Menu, 5, 3.
(For MFC-7840W) Press Menu, 6, 3.
b Press OK.
You can see the remaining percentage
of drum life.
c Press Stop/Exit.
128
Troubleshooting and routine maintenance
i Pack the drum unit and toner cartridge
assembly, AC cord and printed
materials in the original carton as shown
below:
Packing and shipping
the machine
B
CAUTION
Make sure that the machine has fully
cooled down by leaving it disconnected
from the power for at least 30 minutes
before packing.
When you transport the machine, use the
packing materials that came with your
machine. If you do not pack the machine
correctly, you could void your warranty.
a Turn off the machine.
b Unplug the machine from the telephone
wall socket.
c Unplug all the cables and AC power
cord from the machine.
d Open the front cover.
e Remove the drum unit and toner
cartridge assembly. Leave the toner
cartridge installed in the drum unit.
f Place the drum unit and toner cartridge
assembly into the plastic bag and seal
the bag.
g Close the front cover.
h Wrap the machine in the plastic bag and
place it in the original carton with the
original packing material.
j Close the carton and tape it shut.
B
129
Menu and features
C
C
On-screen
programming
Menu keys
C
C
Menu
Your machine has been designed to be easy
to use. The LCD provides on-screen
programming using the menu keys.
We have created step by step on-screen
instructions to help you program your
machine. Simply follow the steps as they
guide you through the menu selections and
programming options.
Clear/Back
OK
Search/Speed Dial
Access the menu.
Menu
OK
Menu table
C
Go to the next menu level.
Accept an option.
You can program your machine by using the
Menu table on page 132. These pages list
the menu selections and options.
Exit the menu by pressing
repeatedly.
Clear/Back
Press Menu followed by the menu numbers
to program your machine.
Go back to the previous
menu level.
For example, to set Beepervolume to Low:
a Press Menu, 1, 4, 2.
Scroll through the current
menu level.
b Press a or b to choose Low.
c Press OK.
Go back to the previous
menu level or forward to the
next menu level.
Memory storage
C
Exit the menu.
Your menu settings are stored permanently,
and in the event of a power failure will not be
lost. Temporary settings (for example,
Contrast, Overseas Mode) will be lost. The
MFC-7840W can store the date and time up
to 4 days.
130
Menu and features
How to access the menu
mode
C
C
a Press Menu.
b Choose an option.
„ Press 1 for General Setup menu.
„ Press 2 for Fax menu.
„ Press 3 for Copy menu.
„ (MFC-7320 only)
Press 4 for Machine info. menu.
„ (MFC-7440N only)
Press 4 for LAN menu.
Press 5 for Machine Info. menu.
„ (MFC-7840W only)
Press 4 for Printer menu.
Press 5 for LAN menu.
Press 6 for Machine info. menu.
1
„ Press 9 for Service menu.
„ Press 0 for Initial Setup.
1
This will appear only when the LCD shows an
error message.
You can also scroll through each menu
level by pressing a or b for the direction
you want.
c Press OK when the option you want
appears on the LCD.
The LCD will then show the next menu
level.
d Press a or b to scroll to your next menu
selection.
e Press OK.
When you have finished setting an
option, the LCD will show Accepted.
f Press Stop/Exit to exit Menu mode.
131
Menu table
C
The factory settings are shown in Bold with an asterisk.
Choose & OK
Choose & OK
to accept
to exit
OK
OK
OK
Menu
Main Menu
Submenu
Menu Selections
Options
0 Sec
Descriptions
Page
21
1.General 1.Mode Timer
Setup
—
Sets the time to return to
Fax mode and the time
the machine will change
from individual user to
public user when using
Secure Function Lock.
30 Secs
1 Min
27
2 Mins*
5 Mins
Off
2.Paper Type
—
Thin
Sets the type of paper in
the paper tray.
21
Plain*
Thick
Thicker
Transparency
Recycled Paper
A4*
3.Paper Size
—
Sets the size of the paper
in the paper tray.
21
Letter
Executive
A5
A6
B5
B6
The factory settings are shown in Bold with an asterisk.
132
Menu and features
Main Menu
Submenu
Menu Selections
Options
Off
Descriptions
Page
22
1.General 4.Volume
Setup
(continued)
1.Ring
Adjusts the ring volume.
Low
Med*
High
Off
2.Beeper
3.Speaker
—
Adjusts the volume level
of the beeper.
22
22
23
Low
Med*
High
Off
Adjusts the speaker
volume.
Low
Med*
High
On*
5.Auto Dayli
ght
Changes for Daylight
Savings Time
automatically.
Off
6.Ecology
1.Toner Save
2.Sleep Time
—
On
Increases the page yield
of the toner cartridge.
23
23
23
Off*
(00-99)
05Min*
Conserves power.
7.LCD Contra
st
b -nnnno+ a
b -nnnon+ a
b -nnonn+ a*
b -nonnn+ a
b -onnnn+ a
—
Adjusts the contrast of the
LCD.
8.Security
Prohibits most operations
except receiving faxes.
24
25
1.TX Lock
(MFC-7320and
MFC-7440N only)
—
—
Can restrict selected
machine operation for up
to 10 individual users and
all other non-authorized
Public users.
1.Function Lock
(MFC-7840W only)
2.Setting Lock
Stops unauthorized users
from changing the
machine’s current
settings.
28
41
2.Fax
1.Setup Rece 1.Ring Delay
ive
(00- 08)
02*
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
(In Fax mode
only)
(Example for the
UK)
The factory settings are shown in Bold with an asterisk.
133
Main Menu
2.Fax
Submenu
Menu Selections
Options
Descriptions
Page
41
1.Setup Rece 2.F/T Ring Time 20 Secs
ive
Sets the pseudo/double-
ring time in Fax/Tel mode.
(continued)
30 Secs*
(continued)
40 Secs
70 Secs
3.Fax Detect
On*
Receives fax messages
without pressing Start.
41
50
Off
4.Remote Codes
Allows you to answer all
calls at an extension or
external phone and use
codes to turn the machine
on or off. You can
On(l51, #51)
Off*
personalize these codes.
5.Auto Reductio On*
Cuts the size of incoming
faxes.
42
43
n
Off
6.Memory Receiv On*
Automatically stores any
incoming faxes in its
memory if it runs out of
paper.
e
Off
7.Print Density b -nnnno+ a
b -nnnon+ a
Makes printouts darker or
lighter.
42
62
b -nnonn+ a*
b -nonnn+ a
b -onnnn+ a
8.Polling RX
Standard*
Secure
Timer
Sets up your machine to
poll another fax machine.
9.Fax Rx Stamp On
Off*
Prints the received time
and date on the top of the
received faxes.
42
35
2.Setup Send 1.Contrast
Auto*
Light
Dark
Changes the lightness or
darkness of faxes you
send.
(In Fax mode
only)
2.Fax Resolutio Standard*
Sets the default resolution
for outgoing faxes.
36
37
n
Fine
S.Fine
Photo
3.Delayed Fax
—
Sets the time of day in 24
hour format that the
delayed faxes will be sent.
The factory settings are shown in Bold with an asterisk.
134
Menu and features
Main Menu
2.Fax
Submenu
Menu Selections
Options
On
Descriptions
Page
37
2.Setup Send 4.Batch TX
Combines delayed faxes
going to the same fax
number at the same time
of day into one
C
(continued)
(continued)
Off*
transmission.
5.Real Time TX Next Fax:On
Sends a fax without using
the memory.
36
Next Fax:Off
On
Off*
6.Polled TX
Standard*
Sets up your machine with
a document to be
retrieved by another fax
machine.
63
34
Secure
7.Coverpg Setup Next Fax:On
Automatically sends a
cover page you have
programmed.
Next Fax:Off
On
Off*
Print Sample
8.Coverpage Not
e
—
Sets up your own
comments for the fax
cover page.
34
37
52
9.Overseas Mode On
Off*
If you are having difficulty
sending faxes overseas,
set this to on.
3.Set Quick
Dial
1.One Touch Dia
l
—
Stores up to 8 One Touch
Dial numbers, so you can
dial by pressing one key
(and Start).
2.Speed Dial
—
—
Stores up to 200
53
Speed Dial numbers, so
you can dial by pressing
only a few keys (and
Start).
3.Setup Groups
Sets up to 8 Group
numbers for
Broadcasting.
54
65
4.Report Set 1.XMIT Report
ting
On
Sets initial setup for
Transmission Verification
Report.
On+Image
Off*
Off+Image
The factory settings are shown in Bold with an asterisk.
135
Main Menu
2.Fax
Submenu
Menu Selections
Options
Descriptions
Page
65
4.Report Set
ting
2.Journal Perio Off
d
Sets the interval for
automatic printing of the
Fax Journal.
(continued)
Every 50 Faxes*
(continued)
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
5.Remote Fax 1.Forward/Store Off*
Sets the machine to
forward fax messages, to
store incoming faxes in
the memory (so you can
retrieve them while you
are away from your
56
Opt
Fax Forward
Fax Storage
PC Fax Receive
machine), orto sendfaxes
to your PC.
If you chose Fax Forward
or PC Fax Receive, you
can turn on the safety
feature Backup Print.
(Backup Print)
2.Remote Access ---l
Sets your own code for
Remote Retrieval.
59
43
29
3.Print Documen
t
—
Prints incoming faxes
stored in the memory.
6.Dial Restr 1.Dial Pad
Off*
You can set the machine
to restrict dialling when
using the dial pad.
ict.
Enter # twice
On
2.One Touch Dia Off*
You can set the machine
to restrict the dialling of
29
29
38
l
Enter # twice
One Touch numbers.
On
3.Speed Dial
Off*
You can set the machine
to restrict the dialling of
Speed Dial numbers.
Enter # twice
On
7.Remaining
Jobs
—
—
You can check which jobs
are in the memory and lets
you cancel scheduled
jobs.
The factory settings are shown in Bold with an asterisk.
136
Menu and features
Main Menu
2.Fax
Submenu
Menu Selections
Options
Descriptions
Page
102
High1
(MFC-7840W only)
0.Miscellane 1.Compatibility
ous
Adjusts the equalization
for transmission
difficulties.
C
(continued)
Normal*
VoIP service providers
offer fax support using
various standards. If you
regularly experience fax
transmission errors,
choose
Basic(for VoIP)
1
Factory setting
for MFC-7840W
Basic(for VoIP).
2.BT Call Sign On
Used with BT Call Sign.
46
44
(U.K. only)
Off*
3.Caller ID
On*
View or print a list of the
last 30 Caller IDs stored in
the memory.
Off
Display ID
Print Report
Auto*
3.Copy
1.Quality
—
—
You can choose the Copy
resolution for your type of
document.
71
72
Text
Photo
2.Contrast
b -nnnno+ a
b -nnnon+ a
b -nnonn+ a*
b -nonnn+ a
b -onnnn+ a
Auto*
Adjusts the contrast for
copies.
1.Emulation
—
Chooses the emulation
mode.
See
Software
User
Guide on
the
4.Printer
(MFC-7840W
only)
HP LaserJet
BR-Script 3
—
’s
2.Print Opti 1.Internal Font
ons
Prints a list of the
machine’s internal fonts.
CD
-ROM.
2.Configuration
—
Prints a list of the
machine’s printer settings.
3.Test Print
—
—
Prints a test page.
3.Reset Prin
ter
Restores the printer
settings to the original
factory default settings.
1.Reset
2.Exit
The factory settings are shown in Bold with an asterisk.
137
Main
Submenu
Menu Selections
Options
Descriptions
Page
Menu
4.LAN 1.TCP/IP
1.BOOT Method
—
Auto*
Static
RARP
Chooses the BOOT
method that best
suits your needs.
See
(MFC-
7440N
only)
Network
User’s
Guide
on the
CD-ROM.
BOOTP
DHCP
2.IP Address
3.Subnet Mask
4.Gateway
—
—
—
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP address.
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
5.Node Name
—
—
BRN
Enter the Node
XXXXXXXXXXXX name.
6.WINS Config
Auto*
Chooses the WINS
configuration mode.
Static
(Primary)
7.WINS Server
8.DNS Server
9.APIPA
—
—
—
Specifies the IP
address of the
primary or secondary
WINS server.
000.000.000.
000
(Secondary)
000.000.000.
000
(Primary)
Specifies the IP
address of the
primary or secondary
DNS server.
000.000.000.
000
(Secondary)
000.000.000.
000
On*
Automatically
allocates the IP
address from the
link-local address
range.
Off
The factory settings are shown in Bold with an asterisk.
138
Menu and features
Main
Submenu
Menu Selections
Options
Descriptions
Page
Menu
4.LAN 1.TCP/IP
0.IPv6
—
—
On
EnableorDisablethe
IPv6 protocol. If you
want to use the IPv6 User’s
protocol, visit Guide
for more information. CD-ROM.
See
Network
C
(MFC-
(continued)
7440N
Off*
only)
(continued)
2.Ethernet
—
—
Auto*
Chooses the
Ethernet link mode.
100B-FD
100B-HD
10B-FD
10B-HD
3.Scan to
FTP
Color 150 dpi*
Color 300 dpi
Color 600 dpi
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
B&W 200 dpi
(If you chose
colour option)
Chooses the file
format to send the
scanned data via
FTP.
PDF*
JPEG
(If you chose
grey option)
PDF
JPEG*
B&W 200x100 dp
i
(If you chose
B&W option)
PDF*
TIFF
1.Yes
2.No
0.Factory
Reset
1.Reset
2.Exit
—
—
Restore all network
settings to factory
default.
—
The factory settings are shown in Bold with an asterisk.
139
Main
Menu
Submenu
Menu Selections
1.TCP/IP
Options
Descriptions
Page
5.LAN 1.Wired
(MFC-
7840W
1.BOOT Method Auto*
Chooses the BOOT
method that best suits
your needs.
See
Network
User’s
Guide
Static
RARP
only)
on the
CD-ROM.
BOOTP
DHCP
2.IP Address
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP address.
3.Subnet Mask [000-255].
[000-255].
Enter the Subnet mask.
[000-255].
[000-255]
4.Gateway
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
5.Node Name
BRN
Enter the Node name.
XXXXXXXXXXXX
6.WINS Config Auto*
Static
Chooses the WINS
configuration mode.
7.WINS Server (Primary)
Specifies the IP address
of the primary or
secondary WINS server.
000.000.000.
000
(Secondary)
000.000.000.
000
8.DNS Server
(Primary)
Specifies the IP address
of the primary or
secondary DNS server.
000.000.000.
000
(Secondary)
000.000.000.
000
9.APIPA
0.IPv6
On*
Automatically allocates
the IP address from the
link-local address range.
Off
On
Enable or Disable the
IPv6 protocol. If you
want to use the IPv6
protocol, visit
Off*
for more information.
The factory settings are shown in Bold with an asterisk.
140
Menu and features
Main
Submenu
Menu Selections
Options
Descriptions
Page
Menu
5.LAN 1.Wired
2.Ethernet
—
Auto*
Chooses the Ethernet
link mode.
See
Network
User’s
Guide
on the
CD-ROM.
C
(MFC-
(continued)
7840W
100B-FD
100B-HD
10B-FD
10B-HD
—
only)
(continued)
3.Set to
Default
1.Reset
2.Exit
Restore the wired
network setting to
factory default.
4.Wired E
nable
—
On*
Enable or Disable the
Wired LAN manually.
Off
2.WLAN
1.TCP/IP
1.BOOT Method Auto*
Chooses the BOOT
method that best suits
your needs.
Static
RARP
BOOTP
DHCP
2.IP Address
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP address.
3.Subnet Mask [000-255].
[000-255].
Enter the Subnet mask.
[000-255].
[000-255]
4.Gateway
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
5.Node Name
BRW
Enter the Node name.
XXXXXXXXXXXX
6.WINS Config Auto*
Static
Chooses the WINS
configuration mode.
7.WINS Server (Primary)
Specifies the IP address
of the primary or
secondary WINS server.
000.000.000.
000
(Secondary)
000.000.000.
000
The factory settings are shown in Bold with an asterisk.
141
Main
Submenu
Menu Selections
Options
Descriptions
Page
Menu
5.LAN 2.WLAN
1.TCP/IP
8.DNS Server
(Primary)
Specifies the IP address
of the primary or
secondary DNS server.
See
Network
User’s
Guide
(MFC-
(continued)
(continued)
000.000.000.
000
7840W
only)
(Secondary)
on the
CD-ROM.
(continued)
000.000.000.
000
9.APIPA
0.IPv6
On*
Automatically allocates
the IP address from the
link-local address range.
Off
On
Enable or Disable the
IPv6 protocol. If you
want to use the IPv6
protocol, visit
Off*
for more information.
2.Setup W 1.On
—
—
You can configure your
print server.
izard
2.Off
3.SES/WPS/ 1.On
You can easily configure
your wireless network
settings using the one-
button push method.
AOSS
2.Off
4.WPS
w/PIN Code
1.On
—
You can easily configure
your wireless network
settings using WPS with
a PIN code.
2.Off
5.WLAN Sta 1.Status
tus
Active(11b)
Active(11g)
You can see the current
wireless network status.
Wired LAN Act
WLAN OFF
Connection er
ror
2.Signal1
Strong
Medium
Weak
None
—
You can see the current
wireless network signal
strength.
3.SSID1
4.Comm. Mode1
You can see the current
SSID.
Ad-hoc
You can see the current
Communication Mode.
Infrastructur
e
The factory settings are shown in Bold with an asterisk.
This setting only appears when WLAN Enable is On.
1
142
Menu and features
Main
Submenu
Menu Selections
Options
Descriptions
Page
Menu
5.LAN 2.WLAN
6.Set to
Default
1.Reset
—
Restore the wireless
network setting to
factory default.
See
Network
User’s
Guide
on the
CD-ROM.
C
(MFC-
7840W
only)
(continued)
2.Exit
7.WLAN Ena
ble
—
On
Enable or Disable the
wireless LAN manually.
(continued)
Off*
3.Scan to
FTP
—
Color 150 dpi
*
(If you chose
colour option)
Chooses the file format
to send the scanned
data via FTP.
Color 300 dpi
Color 600 dpi
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
B&W 200 dpi
PDF*
JPEG
(If youchose grey
option)
PDF
JPEG*
B&W 200x100 d
pi
(If you chose
B&W option)
PDF*
TIFF
1.Yes
2.No
—
0.Factory
Reset
1.Reset
2.Exit
—
—
Restores all network
settings to factory
default.
The factory settings are shown in Bold with an asterisk.
143
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
128
4.Machine 1.Serial No.
Info.
—
—
You can check the serial
number of your machine.
(MFC-7320)
2.Page Count
er
—
Total
Fax/List
Copy
You can check the
number of total pages the
machine has printed
during its life.
128
5.Machine
Info.
(MFC-7440N)
Print
—
6.Machine
Info.
3.Drum Life
—
—
You can check the
percentage of Drum life
that remains available.
128
39
(MFC-7840W)
0.Initial 1.Receive Mo
Setup
Fax Only*
Fax/Tel
External TAD
Manual
Chooses the receive
mode that best suits your
needs.
de
2.Date&Time
3.Station ID
—
—
—
Puts the date and time on
the LCD and in headings
of faxes you send.
See
Quick
Setup
Guide.
Fax:
Sets your name and fax
number to appear on each
page you fax.
Tel:
Name:
4.Tone/Pulse
5.Dial Tone
—
—
—
Tone*
Chooses the dialling
mode.
Pulse
Detection
No Detection*
Normal*
PBX
You can shorten the
dialling tone detect pause.
101
45
6.Phone Line
Set
Select the phone line
type.
ISDN
0.Local Lang
uage
—
(Choose your
language.)
Allows you to change the
LCD language for your
country.
See
Quick
Setup
Guide.
(in Eastern
Europe)
The factory settings are shown in Bold with an asterisk.
144
Menu and features
Entering text
C
C
When setting certain menu selections, such as the Station ID, you will need to type text
characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have
printed letters because they are used for special characters.
Press the appropriate dial pad key the number of times shown in this reference table to access
the character you want.
Press
Key
one
time
two
times
three
times
four
times
five
times
six
times
seven
times
eight
times
nine
times
1
2
3
4
5
6
7
8
9
@
a
d
g
j
.
/
c
f
1
A
D
G
J
@
B
.
/
1
a
d
g
j
@
b
e
h
k
b
e
h
k
n
q
u
x
C
F
I
2
3
4
5
6
R
8
Y
E
i
H
K
l
L
m
p
t
o
r
M
s
N
P
O
Q
V
X
m
S
t
n
7
u
9
v
y
T
z
U
W
w
Z
For menu selections that do not allow lower case character selection, please use this reference
table:
Press
Key
one
time
two
times
three
times
four
times
five
times
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
A
D
G
J
L
M
P
T
O
R
V
Y
M
7
T
9
W
Inserting spaces
To enter a space in a fax number, press c once between numbers. To enter a space in a name,
press c twice between characters.
Making corrections
If you entered a letter incorrectly and want to change it, press d to move the cursor to the incorrect
character, and then press Clear/Back.
145
Repeating letters
To enter a character on the same key as the previous character, press c to move the cursor right
before pressing the key again.
Special characters and symbols
Press l, # or 0, then press d or c to move the cursor to the symbol or character you want.
Press OK to choose it. The symbols and characters below will appear depending on your menu
selection.
Press l
Press #
Press 0
for
for
for
(space) ! " # $ % & ' ( ) l + , - . / m
: ; < = > ? @ [ ] ^ _ ¥ ~ ‘ | { }
Ä Ë Ö Ü À Ç È É 0
146
Specifications
D
D
General
D
D
Printer Type
Laser
Print Method
Electrophotography by semiconductor laser beam scanning
Memory Capacity
16 MB (MFC-7320)
32 MB (MFC-7440N and MFC-7840W)
LCD (liquid crystal display) 16 characters × 2 lines
Power Source
220 - 240V 50/60Hz
Peak:
Power Consumption
1056 W
1
Copying:
Average 320 W
Sleep:
(MFC-7320)
Average 9 W
(MFC-7440N)
Average 10 W
(MFC-7840W)
Average 12 W
Standby:
Average 75 W
1
When making a copy from one sheet
Dimensions
304 mm
396 mm
428 mm
Weight
Without Drum/Toner Unit: 10 kg
Sound power
Noise level
Operating (Copying): LWAd = 6.2 Bell
Standby:
LWAd = 4.4 Bell
Sound pressure
Operating (Copying): LpAm = 53 dBA
Standby: LpAm = 32 dBA
147
Temperature
Humidity
Operating:
Storage:
10 to 32.5°C
5 to 35°C
Operating:
Storage:
20 to 80% (without condensation)
10 to 90% (without condensation)
2
ADF (automatic document
feeder)
Up to 35 pages (Staggered) (80 g/m )
Recommended Environment for Best Results:
Temperature: 20 to 30°C
Humidity:
Paper:
50% - 70%
2
Xerox Premier 80 g/m or Xerox Business
2
80 g/m
2
Paper Tray
250 Sheets (80 g/m )
148
Specifications
Print media
D
Paper Input
Paper Tray
1
„ Paper Type:
Plain paper, Transparencies or Recycled
paper
D
„ Paper Size:
Letter, A4, B5(ISO), A5, B6, A6 and
Executive
2
„ Paper Weight:
60 to 105 g/m
2
„ Maximum paper tray capacity:
Up to 250 sheets of 80 g/m plain paper
Manual Feed Slot
„ Paper Type:
Plain paper, Recycled paper,
Transparencies, Bond paper, Envelopes or
Labels
„ Paper Size:
Width: 76.2 to 220 mm
Length:116 to 406.4 mm
2
„ Paper Weight:
60 to 163 g/m
„ Maximum manual feed slot
One sheet at a time
capacity:
1
For transparencies or labels, we recommend removing printed pages from the output paper tray immediately after they
exit the machine to avoid the possibility of smudging.
Paper Output Up to 100 sheets (face down print delivery to the output paper tray)
149
Fax
D
Compatibility
ITU-T Group 3
Coding System
MH/MR/MMR (MFC-7320 and MFC-7440N)
MH/MR/MMR/JBIG (MFC-7840W)
Modem Speed
Document Size
Automatic Fallback:
14,400 bps
(MFC-7320 and MFC-7440N)
33,600 bps (MFC-7840W)
148 to 215.9 mm
ADF Width:
ADF Length:
148 to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Max. 208 mm
Scanning Width
Printing Width
Greyscale
Max. 208 mm
256 levels
Polling Types
Contrast Control
Resolution
Standard, Secure, Timer, Sequential
Automatic/Light/Dark (manual setting)
Horizontal:
Vertical
8 dot/mm
„ Standard:
„ Fine:
3.85 line/mm
7.7 line/mm
7.7 line/mm
15.4 line/mm
„ Photo:
„ Superfine:
One Touch Dial
Speed Dial
8 (4 × 2)
200 stations
Up to 8
Groups
Broadcasting
Automatic Redial
Ring Delay
258 stations
3 times at 5 minute intervals
0, 1, 2, 3, 4, 5, 6, 7 or 8 rings (For UK and Ireland)
Communication Source
Memory Transmission
1
2
3
4
Up to 600 /500 pages (MFC-7840W)
1
2
Out of Paper Reception
Up to 500 /400 pages (MFC-7320 and MFC-7440N)
3
4
Up to 600 /500 pages (MFC-7840W)
150
Specifications
1
2
3
4
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code).
Specifications and printed materials are subject to change without prior notice.
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications
and printed materials are subject to change without prior notice.
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, JBIG code).
Specifications and printed materials are subject to change without prior notice.
D
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications
and printed materials are subject to change without prior notice.
151
Copy
D
Colour/Monochrome
Document Size
Monochrome
ADF Width:
ADF Length:
148 to 215.9 mm
148 to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Copy Width:
Max. 210 mm
Multiple Copies
Reduce/Enlarge
Resolution
Stacks or Sorts up to 99 pages
25% to 400% (in increments of 1%)
Up to 600 × 600 dpi
1
First Copy Out Time
Less than 15 seconds (from READY mode)
1
The first copy out time may vary depending on scanner lamp warm up time.
152
Specifications
Scan
D
Colour/Monochrome
TWAIN Compliant
Yes
Yes (Windows 2000 Professional/XP/
®
D
®
XP Professional x64 Edition/Windows Vista )
®
Mac OS X 10.2.4 or greater
®
®
WIA Compliant
Yes (Windows XP/Windows Vista )
24 bit colour
Colour Depth
Resolution
1
Up to 19200 × 19200 dpi (interpolated)
1
Up to 600 × 2400 dpi (optical) (From Scanner Glass)
1
Up to 600 × 600 dpi (optical) (From ADF)
Document Size
ADF Width:
148.0 to 215.9 mm
148.0 to 355.6 mm
Max. 215.9 mm
ADF Length:
Scanner Glass Width:
Scanner Glass Length: Max. 297 mm
Max. 210 mm
Scanning Width
Greyscale
256 levels
1
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® XP/Windows Vista® (resolution up to 19200 ×
19200 dpi can be chosen by using the Brother scanner utility)
153
Print
D
®
Emulations
(MFC-7840W only)
PCL6, BR-Script3 (PostScript 3)
®
Printer Driver
Host-Based Driver for Windows 2000 Professional/
®
XP/XP Professional x64 Edition/Windows Vista /
(MFC-7440N and MFC-7840W only)
®
Windows Server 2003 (print only via network)
(MFC-7840W only)
BR-Script3 (PPD file) for Windows 2000 Professional
®
®
®
Macintosh Printer Driver for Mac OS X 10.2.4 or greater
(MFC-7840W only)
®
BR-Script3 (PPD file) for Mac OS X 10.2.4 or greater
Resolution
Print Speed
HQ1200 (2400 × 600 dpi), 600, 300 dpi
1
Up to 18 pages/minute (A4 size) (MFC-7320)
1
Up to 22 pages/minute (A4 size) (MFC-7440N and MFC-7840W)
First Print Out Time
Less than 10 seconds. (from the Ready state and the standard tray)
1
The print speed may change depending on the type of document you print.
Interfaces
D
1 2
USB
Use a USB 2.0 interface cable that is no longer than 2.0 m.
Use an Ethernet UTP cable category 5 or greater.
LAN cable
(MFC-7440N and
MFC-7840W)
Wireless LAN
(MFC-7840W)
Your machine supports IEEE 802.11b/g wireless communication with
your wireless LAN using Infrastructure mode or a wireless Peer-to-
Peer connection in Ad-hoc mode.
1
2
Your machine has a Full-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
Third party USB ports are not supported.
154
Specifications
Computer requirements
D
Minimum System Requirements and Supported PC Software Functions
Computer Platform Supporte PC Processor Minimum Recom HardDiskSpace
& Operating System d PC Interface Minimum
D
RAM
mended to install
Version
Software
Functions
Speed
RAM
For
For
Drivers Applic
ations
®
®
®
®
Printing,
PC Fax,
Scanning
USB,
64 MB
256 MB 150 MB 310 MB
Windows
Windows
Intel Pentium II
Operating 2000
1
or equivalent
10/100
Base Tx
(Ethernet),
4
System
Professional
®
128 MB
Windows
XP
Wireless
802.11 b/g
(MFC-
7840W
only)
® 2 4
Home
®
Windows
XP
Professional 2 4
®
®
256 MB 512 MB
Windows
XP
64-bit (Intel 64
or AMD64)
Professional
supported CPU
x64
2
Edition
®
®
Windows
512 MB 1 GB
500 MB 500 MB
Intel Pentium
4
® 2
Vista
or equivalent
®
64-bit (Intel 64
or AMD64)
supported CPU
®
®
Windows Printing
10/100
Base Tx
(Ethernet),
256 MB 512 MB 50MB
N/A
Intel Pentium III
or equivalent
®
Server
2003
(print only via
network)
Wireless
802.11 b/g
(MFC-
®
Windows
64-bit (Intel 64
or AMD64)
supported CPU
7840W
only)
®
Server
2003 x64
Edition
(print only via
network)
155
®
®
3
Printing,
PC Fax send,
Scanning
PowerPC
G4/G5,
PowerPC G3
350MHz
128 MB 256 MB 80 MB 400 MB
Macintosh
Mac OS
USB ,
Operating X 10.2.4
10/100
Base Tx
(Ethernet),
System
- 10.4.3
Mac OS
®
PowerPC
512 MB 1 GB
Wireless
802.11 b/g
(MFC-
7840W
only)
®
X 10.4.4
or greater
G4/G5, Intel
Core™
Processor
1
2
3
4
Microsoft® Internet Explorer 5.5 or greater.
For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.
Third party USB ports are not supported.
PaperPort™ 11SE supports Microsoft® SP4 or higher for Windows® 2000 and SP2 or higher for XP.
156
Specifications
Consumable items
D
Toner Cartridge Life
Standard Toner Cartridge:
1
1
TN-2110:
Approx. 1,500 pages (A4)
D
High-Yield Toner Cartridge:
TN-2120:
Approx. 2,600 pages (A4)
Approx. 12,000 pages
Drum Unit
DR-2100:
2
(A4)
1
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
Drum yield is approximate, and may vary by type of use.
157
Ethernet wired network
(MFC-7440N and MFC-7840W)
D
Network board
model name
NC-6600h (MFC-7440N)
LAN
1 2
Scanning, PC Fax and Remote Setup.
®
®
Support for
Windows 2000 Professional, Windows XP,
®
®
®
Windows XP Professional x64 Edition, Windows Vista , Windows Server
®
2
2003 and Windows Server 2003 x64 Edition
®
3
Mac OS X 10.2.4 or greater
Protocols
TCP/IP for IPv4: ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),
WINS/NetBIOS name resolution, DNS resolver, mDNS,
LPR/LPD, Custom Raw Port/Port9100, IPP,
FTP server, POP before SMTP, SMTP AUTH, TELNET,
SNMPv1, HTTP Server, FTP Client,
TFTP Client and Server, SMTP Client, APOP,
LLMNR responder, ICMP, Web Services
TCP/IP for IPv6: (Turned off as default) NDP, RA, DNS resolver, mDNS,
LPR/LPD, Custom Raw Port/Port9100, IPP,
FTP Server, POP before SMTP, SMTP AUTH,
TELNET, SNMPv1, HTTP Server, FTP Client,
TFTP Client and Server, SMTP Client, APOP,
LLMNR responder, ICMPv6, Web Services
Other:
LLTD responder
Network type
Management
Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)
®
®
®
BRAdmin Light for Windows 2000 Professional, Windows XP, Windows
®
®
4
XP Professional x64 Edition, Windows Vista , Windows Server 2003,
utilities
®
®
Windows Server 2003 x64 Edition and Mac OS X 10.2.4 or greater
®
®
BRAdmin Professional for Windows 2000 Professional, Windows XP,
®
®
®
®
Windows XP Professional x64 Edition, Windows Vista , Windows Server
2003 and Windows Server 2003 x64 Edition
®
®
®
Web BRAdmin for Windows 2000 Professional, Windows XP, Windows
®
®
XP Professional x64 Edition, Windows Vista , Windows Server 2003 and
®
Windows Server 2003 x64 Edition
Client computers with a web browser supporting Java™.
1
2
3
4
PC Fax Send for Mac®
Printing only for Windows Server® 2003
Mac OS® X 10.2.4 or greater (mDNS)
BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
158
Specifications
Ethernet wireless network (MFC-7840W only)
D
Network board
model name
NC-7400w
D
LAN
You can connect your machine to a network for Network Printing,
1 2
Network Scanning, PC Fax and Remote Setup
.
®
®
Support for
®
®
Windows XP Professional x64 Edition, Windows Vista , Windows
®
®
Server 2003 and Windows Server 2003 x64 Edition
®
3
Mac OS X 10.2.4 or greater
Protocols
TCP/IP for IPv4: ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),
WINS/NetBIOS name resolution, DNS resolver,
mDNS, LPR/LPD, Custom Raw Port/Port9100, IPP,
FTP server, POP before SMTP, SMTP AUTH,
TELNET, SNMPv1, HTTP Server, FTP Client,
TFTP Client and Server, SMTP Client, APOP,
LLMNR responder, ICMP, Web Services
TCP/IP for IPv6 (Turned off as default) NDP, RA, DNS resolver,
mDNS, LPR/LPD, Custom Raw Port/Port9100, IPP,
FTP Server, POP before SMTP, SMTP AUTH,
TELNET, SNMPv1, HTTP Server, FTP Client,
TFTP Client and Server, SMTP Client, APOP,
LLMNR responder, ICMPv6, Web Services
Other:
LLTD responder
Network type
Management
IEEE 802.11 b/g (Wireless LAN)
®
®
BRAdmin Light for Windows 2000 Professional, Windows XP,
4
®
®
utilities
Windows XP Professional x64 Edition, Windows Vista , Windows
®
®
®
Server 2003, Windows Server 2003 x64 Edition and Mac OS X
10.2.4 or greater
®
®
BRAdmin Professional for Windows 2000 Professional, Windows
®
®
XP, Windows XP Professional x64 Edition, Windows Vista , Windows
®
®
Server 2003 and Windows Server 2003 x64 Edition
®
®
Web BRAdmin for Windows 2000 Professional, Windows XP,
®
®
Windows XP Professional x64 Edition, Windows Vista , Windows
®
®
Server 2003 and Windows Server 2003 x64 Edition
Client computers with a web browser supporting Java™.
1
2
3
4
PC Fax Send for Mac®
Only printing for Windows Server® 2003
Mac OS® X 10.2.4 or greater (mDNS)
BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
159
Authentication and encryption for wireless users only
D
Authentication method
D
The Brother machine supports the following methods:
„ Open system
Wireless devices are allowed to access the network without any authentication.
„ Shared key
A secret pre-determined key is shared by all devices that will access the wireless network. The
Brother machine uses the WEP keys as the pre-determined key.
„ WPA-PSK/WPA2-PSK
®
Enables a Wi-FI Protected Access Pre-Shared Key (WPA-PSK/WPA2-PSK), which enables
the Brother wireless machine to associate with access points using TKIP for WPA-PSK or AES
for WPA-PSK and WPA2-PSK (WPA-Personal).
„ LEAP
®
Cisco LEAP (Light Extensible Authentication Protocol) has been developed by Cisco
Systems, Inc. and enables the Brother wireless product to associate with access points using
CKIP and CMIC encryptions.
Encryption methods
D
Encryption is used to secure the data that is sent over the wireless network. The Brother machine
supports the following encryption methods:
„ WEP
By using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure
key.
„ TKIP
TKIP (Temporal Key Integrity Protocol) provides per-packet key mixing a message integrity
check and re-keying mechanism.
„ AES
®
AES (Advanced Encryption Standard) is Wi-Fi authorized strong encryption standard.
„ CKIP
The original Key Integrity Protocol for LEAP by Cisco Systems, Inc.
„ CMIC
CMIC (Cisco Message Integrity Check) is the message integrity check mechanism for LEAP
by Cisco Systems, Inc.
160
Specifications
Network key
D
There are some rules for each security method:
„ Open system/Shared key with WEP
This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format.
• 64 (40) bit ASCII:
D
Uses 5 text characters. e.g.“WSLAN” (this is case sensitive).
• 64 (40) bit hexadecimal:
Uses 10 digits of hexadecimal data. e.g.“71f2234aba”
• 128 (104) bit ASCII:
Uses 13 text characters. e.g.“Wirelesscomms” (this is case sensitive)
• 128 (104) bit hexadecimal:
Uses 26 digits of hexadecimal data. e.g.“71f2234ab56cd709e5412aa2ba”
„ WPA-PSK/WPA2-PSK and TKIP or AES
Uses a Pre-Shared Key (PSK) that is 8 or more characters in length, up to a maximum of 63
characters.
„ LEAP
Uses User ID and Password.
• User ID: less than 64 characters in length.
• Password: less than 32 characters in length.
Wi-Fi Alliance certification
D
This wireless Ethernet multi-function print server is a Wi-Fi certified IEEE 802.11b/802.11g
product by the Wi-Fi Alliance. The Wi-Fi Alliance certification ensures the interoperability of other
wireless LAN products based on the IEEE 802.11 specification. For more information on the Wi-Fi
161
Wireless one-push configuration
D
If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™
1
(PBC ) or AOSS™, you can configure the machine easily without a computer. By pushing a
button on the wireless LAN router / access point and using the menu on the machine, you can set
up the wireless network and security settings. See the User’s Guide for your wireless LAN router
/ access point for instructions on how to access one-push mode.
1
Push Button Configuration
Note
Routers or access points that support SecureEasySetup™, Wi-Fi Protected Setup™ or
AOSS™ have the symbols shown below.
162
Glossary
E
E
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of
these features depends on the model you purchased.
ADF (automatic document feeder)
Cancel Job
Cancels a programmed print job and
clears the machine’s memory.
CNG tones
The document can be placed in the ADF
and scanned one page at a time
automatically.
E
Auto Reduction
The special tones (beeps) sent by fax
machines during automatic transmission
to tell the receiving machine that a fax
machine is calling.
Reduces the size of incoming faxes.
Automatic fax transmission
Sending a fax without picking up the
handset of the external telephone.
Coding method
Method of coding the information
Automatic Redial
contained in the document. All fax
machines must use a minimum standard
of Modified Huffman (MH). Your machine
is capable of greater compression
methods, Modified Read (MR), Modified
A feature that enables your machine to
redial the last fax number after five
minutes if the fax did not go through
because the line was busy.
Backup Print
Modified Read (MMR) and JBIG* (* MFC-
7840W only), if the receiving machine has
the same capability.
Your machine prints a copy of every fax
that is received and stored in memory.This
is a safety feature so you will not lose
messages during a power failure.
Communication error (or Comm. Error)
An error during fax sending or receiving,
usually caused by line noise or static.
Batch Transmission
As a cost saving feature, all delayed faxes
to the same fax number will be sent as one
transmission.
Compatibility group
The ability of one fax unit to communicate
with another. Compatibility is assured
between ITU-T Groups.
Beeper Volume
Volume setting for the beep when you
press a key or make an error.
Contrast
Setting to compensate for dark or light
documents, by making faxes or copies of
dark documents lighter and light
documents darker.
Broadcasting
The ability to send the same fax message
to more than one location.
Delayed Fax
BT Call Sign
Sends your fax at a specified later time
that day.
A subscriber service purchased from the
telephone company in the U.K. that gives
you another phone number on an existing
phone line. The Brother machine uses the
new number to simulate a dedicated fax
line.
Dual Access
Your machine can scan outgoing faxes or
scheduled jobs into memory at the same
time it is sending a fax or receiving or
printing an incoming fax.
163
ECM (Error Correction Mode)
Greyscale
The shades of grey available for copying
Detects errors during fax transmission
and resends the pages of the fax that had
an error.
and faxing photographs.
Group number
Extension telephone
A combination of One Touch and
Speed Dial numbers that are stored on a
One Touch key or in a Speed Dial location
for Broadcasting.
A telephone on the fax number that is
plugged into a separate wall socket.
External phone
Help list
A TAD (telephone answering device) or
telephone that is connected to your
machine.
A printout of the complete Menu table that
you can use to program your machine
when you do not have the User’s Guide
with you.
F/T Ring Time
The length of time that the Brother
Journal Period
machine pseudo/double-rings (when the
Receive Mode setting is Fax/Tel) to notify
you to pick up a voice call that it answered.
The pre-programmed time period
between automatically printed Fax
Journal Reports. You can print the Fax
Journal on demand without interrupting
the cycle.
Fax Detect
Enables your machine to respond to CNG
tones if you interrupt a fax call by
answering it.
LCD (liquid crystal display)
The display screen on the machine that
shows interactive messages during On-
Screen Programming and shows the date
and time when the machine is idle.
Fax Forwarding
Sends a fax received into the memory to
another pre-programmed fax number.
Fax Journal
Manual fax
Lists information about the last 200
incoming and outgoing faxes. TX means
Transmit. RX means Receive.
When you lift the handset of your external
telephone so you can hear the receiving
fax machine answer before you press
Start to begin transmission.
Fax Storage
You can store faxes in the memory.
Menu mode
Fax tones
Programming mode for changing your
machine’s settings.
The signals sent by sending and receiving
fax machines while communicating
information.
OCR (optical character recognition)
The bundled ScanSoft™
®
Fax/Tel
PaperPort™ 11SE with OCR or Presto!
®
You can receive faxes and telephone
calls. Do not use this mode if you are
using a telephone answering device
(TAD).
PageManager software application
converts an image of text to text you can
edit.
One Touch
Fine resolution
Keys on the machine’s control panel
where you can store numbers for easy
dialling. You can store a second number
on each key if you press Shift and the
One Touch key together.
Resolution is 203 × 196 dpi. It is used for
small print and graphs.
164
Glossary
Out of Paper Reception
Ring Delay
Receives faxes into the machine’s
memory when the machine is out of paper.
The number of rings before the machine
answers in Fax Onlyand Fax/Tel
modes.
Overseas Mode
Ring Volume
Makes temporary changes to the fax
tones to accommodate noise and static on
overseas telephone lines.
Volume setting for the machine’s ring.
Scanning
E
Pause
The process of sending an electronic
image of a paper document into your
computer.
Allows you to place a 2.8 second delay in
the dialling sequence while you are
dialling using the dial pad or while you are
storing One Touch and Speed Dial
numbers. Press Redial/Pause as many
times as needed for longer pauses.
Search
An electronic, alphabetical listing of stored
One Touch, Speed Dial and Group
numbers.
Polling
Speed Dial
The process of a fax machine calling
another fax machine to retrieve waiting fax
messages.
A pre-programmed number for easy
dialling. You must press
Search/Speed Dial, then enter the three-
digit Speed Dial location and press Start
to begin the dialling process.
Pulse
A form of rotary dialling on a telephone
line.
Station ID
Real Time Transmission
The stored information that appears on
the top of faxed pages. It includes the
sender’s name and fax number.
When memory is full, you can send faxes
in real time.
Remaining jobs
TAD (telephone answering device)
You can check which programmed fax
jobs are waiting in the memory and cancel
the jobs individually.
You can connect an external TAD to your
machine.
Tel Index List
Remote Access Code
A listing of names and numbers stored in
One Touch and Speed Dial memory, in
numerical order.
Your own four-digit code (– – –l) that
allows you to call and access your
machine from a remote location.
Temporary settings
Remote Activation code
You can choose certain options for each
fax transmission and copy without
changing the default settings.
Press this code (l 5 1) when you answer
a fax call on an extension or external
telephone.
Tone
Remote Retrieval Access
A form of dialling on the telephone line
used for Touch Tone telephones.
The ability to access your machine
remotely from a touch tone telephone.
Transmission
Resolution
The process of sending faxes over the
telephone lines from your machine to the
receiving fax machine.
The number of vertical and horizontal lines
per inch.
165
User Settings List
A printed report that shows the current
settings of the machine.
Xmit Report (Transmission Verification
Report)
A listing for each transmission, that shows
its date, time and number.
166
Index
F
Copy
A
multiple ................................................. 68
temporary settings ................................ 69
custom comments ................................ 34
for all faxes ........................................... 35
printed form .......................................... 35
ADF (automatic document feeder)
faxing ....................................................32
using .....................................................19
Answering machine (TAD)
connecting ............................................46
Apple Macintosh
See Software User’s Guide on the
CD-ROM.
Automatic
fax receive ............................................40
easy receive .......................................41
®
®
B
Broadcasting ............................................33
cancelling ..............................................33
C
Cancelling
speed dial ............................................. 51
Document
jam ..................................................... 109
Drum unit
checking (remaining life) .................... 128
cleaning ......................................118, 120
replacing ............................................. 125
broadcast in process .............................33
fax jobs in memory ................................38
Cleaning
corona wire .........................................118
drum unit .............................................120
scanner glass ......................................115
Connecting
external TAD (answering machine) .......46
external telephone ................................48
Consumable items .................................122
Control panel overview ..............................6
®
ControlCenter2 (for Macintosh )
See Software User’s Guide on the
CD-ROM.
ControlCenter3 (for Windows )
E
®
Enlarge/Reduce key ................................ 69
Envelopes ............................... 9, 14, 15, 17
how to load ........................................... 11
See Software User’s Guide on the
CD-ROM.
167
Equalization ...........................................102
No Paper .............................................105
Out of Memory ....................................106
Print Unable XX ..................................106
Scan Unable XX ..................................107
Extension telephone, using .........48, 49, 50
External telephone, connecting ................48
resolution ........................................... 36
Fax/Tel mode
fax receive code .............................48, 50
receiving faxes ..................................... 48
ring delay .............................................. 41
F
Fax codes
remote access code ..............................59
Fax forwarding
HELP ....................................................... 66
Help List ............................................... 66
LCD messages ................................... 130
programming a number .........................56
Fax storage ..............................................56
Fax, stand-alone
receiving
easy receive .......................................41
fax receive stamp ...............................42
ring delay, setting ...............................41
telephone line interference ...............102
broadcasting ......................................33
cancelling from memory .....................38
contrast ..............................................35
delayed batch .....................................37
delayed fax .........................................37
from ADF ............................................32
from memory (dual access) ...............36
from scanner glass .............................32
manual ...............................................38
overseas ............................................37
polled transmit ....................................63
document ............................................ 109
contrast ................................................. 23
Machine information
page counts ........................................ 128
Macintosh
See Software User’s Guide on the
CD-ROM.
®
Maintenance, routine ............................. 114
168
checking the remaining life of drum unit
.............................................................128
replacing
drum unit ..........................................125
toner cartridge ..................................122
size of document ........................152, 153
size of paper ....................................... 150
PaperPort™ 11SE with OCR
Manual
See Software User’s Guide on the
CD-ROM and Help in the PaperPort™
PC Fax
dialling ...................................................51
receive ..................................................40
transmission ..........................................38
Memory
storage ................................................130
Mode, entering
copy ......................................................68
fax .........................................................32
scan ........................................................8
Multi-line connections (PBX) ....................47
drivers ................................................ 154
Job Cancel key ....................................... 8
keys ........................................................ 8
quality .............................................93, 96
reports .................................................. 66
resolution ............................................ 154
specifications ...................................... 154
Printing
N
N in 1 (page layout) ..................................72
Network
faxing
See Software User’s Guide on the
CD-ROM.
printing
See Network User’s Guide on the
CD-ROM.
scanning
See Software User’s Guide on the
CD-ROM.
See Software User’s Guide on the
CD-ROM.
O
One touch
Quality
changing ...............................................53
setting up ..............................................52
using .....................................................51
copying ................................................. 71
Quick dial ................................................. 52
broadcasting ......................................... 33
using groups ...................................... 33
group dial
changing ............................................ 53
setting up groups for broadcasting .... 54
one touch dial
changing ............................................ 53
custom scan profile ........................... 52
setting up ........................................... 52
using .................................................. 51
search .................................................. 51
P
Packing and shipping the machine ........129
Paper .............................................. 14, 149
how to load .............................................9
jam ......................................................110
recommended .......................................14
size .......................................................15
169
speed dial
Scanning
changing ............................................53
custom scan profile ............................53
using ..................................................51
See Software User’s Guide on the
CD-ROM.
Secure function lock
R
Reducing
administrator password ..................... 25
restricted users .................................. 26
Setting lock ........................................... 28
Serial number
how to find ...............See inside front cover
Sort .......................................................... 71
Speed dial
copies ....................................................69
incoming faxes ......................................42
Remote retrieval .......................................59
access code ..........................................59
commands ............................................61
getting your faxes ..................................60
Remote setup
See Software User’s Guide on the
CD-ROM.
Replacing
setting up .............................................. 53
toner cartridge .....................................122
how to print ...........................................66
Tel Index List .........................................66
Resolution
copy ....................................................152
fax (standard, fine, superfine, photo)
print .....................................................154
scan ....................................................153
setting for next fax .................................36
Resolution key .................................... 8, 36
Ring delay, setting ...................................41
TAD (telephone answering device), external
.................................................................. 40
recording OGM ..................................... 47
Telephone line
Toner save .............................................. 23
Troubleshooting ....................................... 89
if you are having difficulty
S
Safety instructions ....................................86
Scanner glass
faxing ....................................................32
using .....................................................20
incoming calls .................................... 90
network .............................................. 93
paper handling .................................. 92
print quality ..................................93, 96
printing ........................................89, 91
170
scanning ............................................92
software .............................................92
telephone line ..................................102
maintenance messages on LCD .........103
paper jam ............................................110
V
Volume, setting
beeper ...................................................22
ring ........................................................22
speaker .................................................22
F
W
®
Windows
See Software User’s Guide on the
CD-ROM.
Wireless Network
See Software User’s Guide and Network
User’s Guide on the CD-ROM.
171
This machine is approved for use in the country of purchase only, local Brother companies or their dealers will
only support machines purchsed in their own countries.
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