Brother MFC 230C User Manual

USER’S GUIDE  
MFC-230C  
Brother numbers  
IMPORTANT  
For technical help, you must call the country where you bought the machine. Calls must be  
made from within that country.  
Register your product  
By registering your product with Brother International Corporation, you will be recorded as the  
original owner of the product. Your registration with Brother:  
may serve as confirmation of the purchase date of your product should you lose your receipt;  
may support an insurance claim by you in the event of product loss covered by insurance; and,  
will help us notify you of enhancements to your product and special offers.  
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your  
convenience and most efficient way to register your new product, register on-line at  
FAQs (frequently asked questions)  
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function  
Center needs. You can download the latest software documents and utilities, read FAQs and  
troubleshooting tips, and learn how to get the most from your Brother product.  
Note  
• You can check here for Brother driver updates.  
• To keep your machine performance up to date, check here for the latest firmware upgrade (for  
®
Windows only).  
For Customer Service  
In USA:  
1-800-284-4329  
1-901-379-1215 (fax)  
1-800-284-3238 (TTY service for the hearing-impaired)  
1-877-BROTHER  
In Canada:  
(514) 685-4898 (fax)  
i
     
Service Center Locator (USA only)  
For the location of a Brother authorized service center, call 1-800-284-4357.  
Service Center Locations (Canada only)  
For the location of a Brother authorized service center, call 1-877-BROTHER.  
Brother fax back system (USA only)  
Brother has installed an easy-to-use fax back system, so you can get instant answers to common  
technical questions and product information for all Brother products. This system is available  
24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index  
of fax back subjects.  
In USA only:  
1-800-521-2846  
ii  
     
Ordering accessories and supplies  
For best quality results use only genuine Brother accessories, which are available at most Brother  
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,  
or American Express credit card, you can order accessories directly from Brother. (You can visit  
us online for a complete selection of the Brother accessories and supplies that are available for  
purchase.)  
In USA:  
1-877-552-MALL (6255)  
1-800-947-1445 (fax)  
In Canada:  
1-877-BROTHER  
Description  
Item  
Ink Cartridge Standard <black>  
Ink Cartridge <yellow>  
Ink Cartridge <cyan> (blue)  
Ink Cartridge <magenta> (red)  
Premium Glossy Photo Paper  
(Letter size / 20 sheets)  
(4"×6" size / 20 sheets)  
Matte Inkjet Paper  
LC51BK (Prints approx. 500 pages)  
LC51Y (Prints approx. 400 pages)  
LC51C (Prints approx. 400 pages)  
LC51M (Prints approx. 400 pages)  
BP61GLL  
BP61GLP  
BP60ML (USA only)  
(Letter size / 25 sheets)  
Inkjet Plain Paper  
BP60PL (USA only)  
(Letter size / 250 sheets)  
Telephone Line Cord  
User's Guide  
LG3077001 (USA only)  
LS2066001 (English for USA and Canada)  
LS2066002 (French For Canada)  
iii  
 
Notice - Disclaimer of Warranties  
(USA and Canada)  
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS  
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,  
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S  
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS  
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF  
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE  
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS  
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY  
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION  
MAY NOT APPLY TO YOU.  
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY  
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR  
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS  
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE  
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF  
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN  
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR  
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY  
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL  
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE  
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT  
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,  
covering the latest product descriptions and specifications.  
The contents of this manual and the specifications of this product are subject to change without  
notice.  
Brother reserves the right to make changes without notice in the specifications and materials  
contained herein and shall not be responsible for any damages (including consequential) caused  
by reliance on the materials presented, including but not limited to typographical and other errors  
relating to the publication.  
iv  
 
®
Brother One Year Limited Warranty and Replacement Service  
(USA only)  
Who is covered:  
3 Damage caused by another device or  
software used with this Product (including  
but not limited to damage resulting from  
use of non Brother -brand parts and  
Consumable and Accessory Items);  
4 Consumable and Accessory Items that  
expired in accordance with a rated life; and,  
5 Problems arising from other than defects in  
materials or workmanship.  
6 Normal Periodic Maintenance Items, such  
as Paper Feeding Kit, Fuser and Laser  
Units.  
This limited warranty is VOID if this Product  
has been altered or modified in any way  
(including but not limited to attempted warranty  
repair without authorization from Brother  
and/or alteration/removal of the serial  
number).  
This limited warranty (“warranty”) is given  
only to the original end-use/retail purchaser  
(referred to in this warranty as “Original  
Purchaser”) of the accompanying product,  
consumables and accessories (collectively  
referred to in this warranty as “this  
Product”).  
If you purchased a product from someone  
other than an authorized Brother reseller in  
the United States or if the product was used  
(including but not limited to floor models or  
refurbished product), prior to your  
purchase you are not the Original  
Purchaser and the product that you  
purchased is not covered by this warranty.  
®
What is covered:  
This Product includes a Machine and  
Consumable and Accessory Items.  
Consumable and Accessory Items include  
but are not limited to print heads, toner,  
drums, ink cartridges, print cartridges, refill  
ribbons, therma PLUS paper, thermal  
paper, and the cordless handset battery.  
What to do if you think your Product is  
eligible for warranty service:  
Report your issue to either our Customer  
Service Hotline at 1-800-284-4329 for Fax,  
MFC and DCP and 1-800-276-7746 for  
Printers, or to a Brother Authorized Service  
Center within the applicable warranty  
period. Supply Brother or the Brother  
Authorized Service Center with a copy of your  
dated bill of sale showing that this Product was  
purchased within the U.S. For the name of  
local Brother Authorized Service Center(s),  
call 1-800-521-2846.  
Except as otherwise provided herein,  
Brother warrants that the Machine and the  
accompanying  
Consumable  
and  
Accessory Items will be free from defects in  
materials and workmanship, when used  
under normal conditions.  
This warranty applies only to products  
purchased and used in the United States.  
For products purchased in, but used  
outside, the United States, this warranty  
covers only warranty service within the  
United States (and does not include  
shipping outside the United States).  
What Brother will ask you to do:  
After contacting Brother or  
a
Brother  
Authorized Service Center, you may be  
required to deliver (by hand if you prefer) or  
send the Product properly packaged, freight  
prepaid, to the Authorized Service Center  
together with a photocopy of your bill of sale.  
You are responsible for the cost of  
shipping, packing product, and insurance  
(if you desire). You are also responsible for  
loss or damage to this Product in shipping.  
What is the length of the Warranty Periods:  
Machines: one year from the original  
purchase date.  
Accompanying  
Consumable  
and  
Accessory Items: 90 days from the original  
purchase date or the rated life of  
consumable, whichever comes first.  
What Brother will do:  
If the problem reported concerning your  
Machine and/or accompanying Consumable  
and Accessory Items is covered by this  
warranty and if you first reported the problem  
to Brother or an Authorized Service Center  
within the applicable warranty period, Brother  
or its Authorized Service Center will repair or  
replace the Machine and/or accompanying  
Consumable and Accessory Items at no  
charge to you for parts or labor. The decision  
as to whether to repair or replace the Machine  
and/or accompanying Consumable and  
Accessory Items is made by Brother in its sole  
What is NOT covered:  
This warranty does not cover:  
1 Physical damage to this Product;  
2 Damage caused by improper installation,  
improper or abnormal use, misuse, neglect  
or accident (including but not limited to  
transporting this Product without the proper  
preparation and/or packaging);  
v
 
®
Brother One Year Limited Warranty and Replacement Service  
(USA only)  
discretion. Brother reserves the right to supply  
a refurbished or remanufactured replacement  
Machine and/or accompanying Consumable  
and Accessory Items and use refurbished  
parts provided such replacement products  
conform to the manufacturer's specifications  
for new product/parts. The repaired or  
replacement Machine and/or accompanying  
Consumable and Accessory Items will be  
returned to you freight prepaid or made  
available for you to pick up at a conveniently  
located Authorized Service Center.  
has not been sufficiently validated with a copy  
of the proof of purchase (bill of sale). The  
replacement Machine you receive (even if  
refurbished or remanufactured) will be  
covered by the balance of the limited warranty  
period remaining on the original Product, plus  
an additional thirty (30) days. You will keep the  
replacement Machine that is sent to you and  
your original Machine shall become the  
property of Brother. Retain your original  
Accessory Items and a copy of the return  
freight bill, signed by the courier.  
If the Machine and/or accompanying  
Consumable and Accessory Items are not  
covered by this warranty (either stage), you  
will be charged for shipping the Machine  
and/or accompanying Consumable and  
Accessory Items back to you and charged for  
any service and/or replacement parts/products  
at Brother's then current published rates.  
The foregoing are your sole (i.e., only) and  
exclusive remedies under this warranty.  
What happens when Brother elects to  
replace your Machine:  
Limitations:  
Brother is not responsible for damage to or  
loss of any equipment, media, programs or  
data related to the use of this Product. Except  
for that repair or replacement as described  
above, Brother shall not be liable for any  
direct, indirect, incidental or consequential  
damages or specific relief. Because some  
states do not allow the exclusion or limitation  
of consequential or incidental damages, the  
above limitation may not apply to you.  
THIS WARRANTY IS GIVEN IN LIEU OF ALL  
OTHER WARRANTIES, WRITTEN OR  
When a replacement Machine is authorized by  
Brother, and you have delivered the Machine  
to an Authorized Service Center, the  
Authorized Service Center will provide you  
with a replacement Machine after receiving  
one from Brother. If you are dealing directly  
with Brother, Brother will send to you a  
replacement Machine with the understanding  
that you will, after receipt of the replacement  
Machine, supply the required proof of  
purchase information, together with the  
Machine that Brother agreed to replace. You  
are then expected to pack the Machine that  
Brother agreed to replace in the package from  
the replacement Machine and return it to  
Brother using the pre-paid freight bill supplied  
by Brother in accordance with the instructions  
provided by Brother. Since you will be in  
possession of two machines, Brother will  
require that you provide a valid major credit  
card number. Brother will issue a hold against  
the credit card account number that you  
provide until Brother receives your original  
Product and determines that your original  
Product is entitled to warranty coverage. Your  
credit card will be charged up to the cost of a  
new Product only if: (i) you do not return your  
original Product to Brother within five (5)  
business days; (ii) the problems with your  
original Product are not covered by the limited  
ORAL,  
WHETHER  
EXPRESSED  
BY  
AFFIRMATION, PROMISE, DESCRIPTION,  
DRAWING, MODEL OR SAMPLE. ANY AND  
ALL WARRANTIES OTHER THAN THIS  
ONE, WHETHER EXPRESS OR IMPLIED,  
INCLUDING IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, ARE HEREBY  
DISCLAIMED.  
This Limited Warranty is the only warranty  
that Brother is giving for this Product. It is  
the final expression and the exclusive and  
only statement of Brother's obligations to  
you. It replaces all other agreements and  
understandings that you may have with  
Brother or its representatives.  
This warranty gives you certain rights and  
you may also have other rights that may  
vary from state to state.  
This Limited Warranty (and Brother's  
obligation to you) may not be changed in  
any way unless you and Brother sign the  
same piece of paper in which we (1) refer  
to this Product and your bill of sale date, (2)  
describe the change to this warranty and  
(3) agree to make that change.  
Important:  
We recommend that you keep all original  
packing materials, in the event that you ship  
this Product.  
warranty;  
(iii) the proper packaging  
instructions are not followed and has caused  
damage to the product; or (iv) the warranty  
period on your original Product has expired or  
© 2003, 2006 Brother International Corporation  
vi  
BROTHER MULTIFUNCTION CENTER MACHINE  
LIMITED WARRANTY  
(Canada only)  
Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts,  
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service  
Centres, will repair or replace (at Brother’s sole discretion) this MFC machine free of charge  
if defective in material or workmanship. This warranty applies only to products purchased and  
used in Canada.  
This limited Warranty does not include cleaning, consumables (including, without limitation,  
ink cartridges, print cartridges, toner cartridges, drum units, OPC belts, fixing units, print  
heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or  
damage caused by accident, neglect, misuse or improper installation or operation, any  
damage caused from service, maintenance, modifications, or tampering by anyone other  
than a Brother Authorized Service Representative, or if shipped out of the country.  
The use of supplies or consumable items that are non-Brother products may void your  
warranty. This limited warranty ceases when this machine is rented, sold, or otherwise  
disposed of. Operation of the MFC machine in excess of the specifications or with the Serial  
Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be  
the sole liability of the end-user/purchaser.  
In order to obtain warranty service, the MFC machine must be delivered or shipped freight  
prepaid by the end-user/purchaser to a “Brother” Authorized Service Centre, together with  
your Canadian Proof of Purchase in the form of a Sales Receipt.  
When shipping or transporting your MFC machine, please refer to your Operation Manual for  
the proper packaging procedures. Improper packaging may cause severe damage to the  
machine during shipping and will void the warranty.  
For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner  
packs or oil bottles on applicable models) during shipping or transport will cause severe  
damage to the Laser MFC machine and will void the Warranty.  
For inkjet units: (When shipping your Inkjet MFC machine remove the ink cartridges and  
replace them with the original protective parts. If original protective parts are not available,  
leave ink cartridges installed. Please avoid shipping the unit without original protective parts  
or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC machine  
without the ink cartridges or the protective parts will void your warranty.  
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED  
INCLUDING,  
WITHOUT  
LIMITATIONS,  
ANY  
IMPLIED  
WARRANTIES  
OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE  
EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.  
No oral or written information, advice or representation provided by Brother, its Authorized  
Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty  
or modify this warranty. The warranty states Brother's entire liability and your exclusive  
remedy against Brother for any failure of the MFC machine to operate properly.  
Neither Brother nor anyone else involved in the development, production, or delivery of this  
MFC machine shall be liable for any indirect, incidental, special, consequential, exemplary, or  
punitive damages, including lost profits, arising from the use of or inability to use the product,  
even if advised by the end user/purchaser of the possibility of such damages. Since some  
Provinces do not allow the above limitation of liability, such limitation, may not apply to you.  
This Limited Warranty gives you specific legal rights and you may also have other  
rights which vary from Province to Province.  
Warranty Service is available at Brother Authorized  
Service Centres throughout Canada. For Technical  
Assistance or for the name and location of your nearest  
Authorized Service Centre call 1-877-Brother.  
Internet support: [email protected] or browse Brother's Web Site www.brother.ca.  
vii  
 
Table of Contents  
viii  
ix  
x
®
memory drive  
58  
xi  
Standard telephone and FCC Notices (These notices are in effect on  
models sold and used in the United States only.) .....................................78  
Federal Communications Commission (FCC) Declaration of Conformity  
(USA only) .................................................................................................80  
xii  
xiv  
General Information  
1
1
Using the  
documentation  
Accessing the  
Software User’s Guide  
1
1
Thank you for buying a Brother machine!  
Reading the documentation will help you  
make the most of your machine.  
This User’s Guide does not contain all the  
information about the machine such as how  
to use Printer, Scanner and PC Fax. When  
you are ready to learn detailed information  
about these operations, read the Software  
User’s Guide that is on the CD-ROM.  
Symbols and conventions  
used in the documentation  
1
The following symbols and conventions are  
used throughout the documentation.  
Bold  
Bold typeface identifies specific  
keys on the machine’s control  
panel.  
Italics  
Italicized typeface emphasizes  
an important point or refers you  
to a related topic.  
Courier Text in the Courier New font  
New  
identifies messages on the  
LCD of the machine.  
Warnings tell you what to do to  
prevent possible personal injury.  
Electrical Hazard icons alert you to  
possible electrical shock.  
Cautions specify procedures you  
must follow or avoid to prevent  
possible damage to the machine or  
other objects.  
Notes tell you how you should  
respond to a situation that may arise  
or give tips about how the operation  
works with other features.  
Improper Setup icons alert you to  
devices and operations that are not  
compatible with the machine.  
2
       
General Information  
d Click Documentation.  
Viewing Documentation  
1
e Click the documentation you want to  
1
read.  
Viewing Documentation  
®
(For Windows )  
1
HTML documents: Software  
User’s Guide in HTML format.  
To view the documentation, from the Start  
menu, point to Brother, MFC-XXXX (where  
XXXX is your model name) from the  
programs group, and then choose  
This format is recommended for  
viewing on your computer.  
PDF documents: User’s Guide for  
stand-alone operations, Software  
User’s Guide in PDF format.  
User’s Guides in HTML format.  
If you have not installed the software, you can  
find the documentation by following the  
instructions below:  
This format is recommended for  
printing the manuals. Click to go to  
the Brother Solution Center, where  
you can view or download the PDF  
documents. (Internet access and  
PDF Reader software are required.)  
a Turn on your PC. Insert the Brother  
CD-ROM into your CD-ROM drive.  
b If the model name screen appears, click  
your model name.  
c If the language screen appears, click  
your language. The CD-ROM main  
menu will appear.  
Note  
If this window does not appear, use  
®
Windows Explorer to run the setup.exe  
program from the root directory of the  
Brother CD-ROM.  
3
 
Chapter 1  
How to find Scanning instructions  
1
Viewing Documentation  
(For Macintosh )  
®
1
There are several ways you can scan  
documents. You can find the instructions as  
follows:  
®
a Turn on your Macintosh . Insert the  
Brother CD-ROM into your CD-ROM  
Software User’s Guide  
drive. The following window will appear.  
®
Scanning (For Windows 2000  
®
Professional/Windows XP and Windows  
Vista™)  
®
ControlCenter3 (For Windows 2000  
®
Professional/Windows XP and Windows  
Vista™)  
Scansoft™ PaperPort™ 11SE with OCR  
How-to-Guides  
The complete ScanSoft™ PaperPort™  
11SE with OCR How-to-Guide can be  
viewed from the Help selection in the  
ScanSoft™ PaperPort™ 11SE with OCR  
application.  
b Double-click the Documentation icon.  
c Double-click your language folder.  
d Double-click the top page file to view the  
Software User’s Guide in HTML  
format.  
e Click the documentation you want to  
read.  
Software User’s Guide  
How to find Scanning instructions  
1
There are several ways you can scan  
documents. You can find the instructions as  
follows:  
Software User’s Guide  
®
Scanning (For Mac OS X 10.2.4 or  
greater)  
®
ControlCenter2 (For Mac OS X 10.2.4 or  
greater)  
®
®
Presto! PageManager User’s Guide  
®
®
The complete Presto! PageManager  
User’s Guide can be viewed from the Help  
®
®
selection in the Presto! PageManager  
application.  
4
General Information  
To visit our web site for original/genuine  
Brother supplies  
Accessing Brother  
Support  
Supplies Information.  
1
(For Windows®)  
1
To return to the main page, click Back or  
If you have finished, click Exit.  
You can find all the contacts you will need,  
such as Web support (Brother Solutions  
Center), Customer Service and Brother  
Authorized Service Centers on For Customer  
Service on page i and on the Brother  
CD-ROM.  
Click Brother Support on the main menu.  
The following screen will appear:  
To access our web site  
(www.brother.com), click Brother Home  
Page.  
To view all Brother Numbers, including  
Customer Service numbers for the USA  
and Canada, click Support Information.  
To access the USA Brother online  
shopping mall (www.brothermall.com) for  
additional product and services  
information, click Brother Mall.com.  
To access Canada’s Brother online  
shopping mall (www.brother.ca) for  
additional product and services  
information, click Shop Online (Canada).  
For the latest news and product support  
click Brother Solutions Center.  
5
 
Chapter 1  
MFC-230C Control panel overview  
1
3
Mode keys:  
1
Fax keys  
Redial/Pause  
Fax  
Redials the last number called. It also  
inserts a pause when programming quick  
dial numbers.  
Lets you access Fax mode.  
Scan  
Hook  
Lets you access Scan mode.  
Press before dialing if you want to make  
sure a fax machine will answer, and then  
press Black Start or Color Start.  
Copy  
Lets you access Copy mode.  
PhotoCapture  
Also, press this key after picking up the  
handset of an external telephone during the  
F/T pseudo/double-ring.  
®
Lets you access PhotoCapture Center  
mode.  
2
Dial Pad  
Use these keys to dial telephone and fax  
numbers and as a keyboard for entering  
information into the machine.  
4
5
Fax Resolution  
Lets you temporarily change the resolution  
when sending a fax.  
(Canada only) The # key lets you temporarily  
switch the dialing mode during a telephone call  
from Pulse to Tone.  
Ink  
Lets you clean the print head, check the print  
quality, and check the available ink volume.  
6
       
General Information  
1
6
Start keys:  
Volume keys  
d
c
Color Start  
In Fax mode, you can press these keys to  
adjust the ring volume.  
Lets you start sending faxes or making  
copies in full color. Also lets you start a  
scanning operation (in color or black &  
white, depending on the scanning setting in  
the ControlCenter software).  
d  
Press to scroll backward to a menu  
selection.  
a or b  
Black Start  
Press to scroll through the menus and  
options.  
Lets you start sending faxes or making  
copies in black & white. Also lets you start  
a scanning operation (in color or black &  
white, depending on the scanning setting in  
the ControlCenter software).  
Clear/Back  
Press to cancel the current setting.  
OK  
Lets you choose a setting.  
7
8
Stop/Exit  
9
Copy Options  
Stops an operation or exits from a menu.  
Lets you temporarily change the copy settings  
when in copy mode.  
Menu keys:  
Menu  
10 LCD (liquid crystal display)  
Lets you access the main menu to program  
the machine.  
Displays messages on the screen to help you  
set up and use your machine.  
a Speed Dial  
11 On/Off  
Lets you store, look up, and dial numbers in  
the memory.  
You can turn the machine on and off.  
7
Loading documents and paper  
2
2
Loading documents  
2
CAUTION  
If you are scanning a book or thick  
document, DO NOT slam the cover or  
press on it.  
Using the scanner glass  
2
You can use the scanner glass to fax, copy or  
scan pages of a book or one page at a time.  
Document Sizes Supported  
2
Scannable area  
2
Length:  
Width:  
Up to 11.7 in. (297 mm)  
Up to 8.5 in. (215.9 mm)  
Up to 4.4 lb (2 kg)  
The scannable area depends on the settings  
in the application you are using. The figures  
below show the areas you cannot scan on  
Letter and A4 paper.  
Weight:  
How to load documents  
2
3
4
a Lift the document cover.  
1
b Using the document guidelines on the  
left, center the document face down on  
the scanner glass.  
2
Usage Document Top (1)  
Size  
Left (3)  
Bottom (2) Right (4)  
Fax  
Letter  
A4  
0.12 in.  
(3 mm)  
0.16 in.  
(4 mm)  
0.12 in.  
(3 mm)  
0.04 in.  
(1 mm)  
Copy  
Scan  
Letter  
A4  
0.12 in.  
(3 mm)  
0.12 in.  
(3 mm)  
0.12 in.  
(3 mm)  
0.12 in.  
(3 mm)  
Letter  
A4  
0.12 in.  
(3 mm)  
0.12 in.  
(3 mm)  
0.12 in.  
(3 mm)  
0 in.  
(0 mm)  
c Close the document cover.  
8
       
Loading documents and paper  
Recommended media  
2
Acceptable paper and  
other media  
2
To get the best print quality, we suggest using  
Brother paper. (See table below.)  
The print quality can be affected by the type  
of paper you are using in the machine.  
We recommend using ‘3M Transparency  
Film’ when you print on transparencies.  
2
To get the best print quality for the settings  
you have chosen, always set the Paper Type  
to match the type of paper you load.  
Brother paper  
Paper Type  
Item  
You can use plain paper, inkjet paper (coated  
paper), glossy paper, transparencies and  
envelopes.  
Letter Plain  
BP60PL (USA only)  
BP61GLL  
Letter Glossy Photo  
Letter Inkjet (Matte)  
4 × 6 in. Glossy Photo  
BP60ML (USA only)  
BP61GLP  
We recommend testing various paper types  
before buying large quantities.  
For best results, use Brother paper.  
When you print on inkjet paper (coated  
paper), transparencies and photo paper,  
be sure to choose the proper media in the  
Basic’ tab of the printer driver or in the  
Paper Type setting of the menu (See  
When you print on Brother photo paper,  
load the instruction sheet included with the  
photo paper in the paper tray first, and  
then put the photo paper on the instruction  
sheet.  
When you use transparencies or photo  
paper, remove each sheet at once to  
prevent smudging or paper jams.  
Avoid touching the printed surface of the  
paper immediately after printing; the  
surface may not be completely dry and  
may stain your fingers.  
9
     
Chapter 2  
Handling and using media  
2
Improper Setup  
Store paper in its original packaging, and  
keep it sealed. Keep the paper flat and  
away from moisture, direct sunlight and  
heat.  
DO NOT use the following kinds of paper:  
• Damaged, curled, wrinkled, or  
irregularly shaped paper  
The coated side of photo paper is shiny.  
Avoid touching the shiny (coated) side.  
Load photo paper with the shiny side  
facing down.  
1
Avoid touching either side of  
1
transparencies because they absorb  
water and perspiration easily, and this  
may cause decreased output quality.  
Transparencies designed for laser  
printers/copiers may stain your next  
document. Use only transparencies  
recommended for inkjet printing.  
1
0.08 in. (2 mm) or longer  
• Extremely shiny or highly textured paper  
• Paper already printed on by a printer  
• Paper that cannot be arranged uniformly  
when stacked  
• Paper made with a short grain  
Paper capacity of the output paper  
tray  
2
2
Up to 50 sheets of 20 lb Letter or 80 g/m A4  
paper.  
Transparencies or photo paper must be  
picked up from the output paper tray one  
page at a time to avoid smudging.  
10  
   
Loading documents and paper  
Choosing the right media  
2
Paper type and size for each operation  
2
2
Paper Type  
Paper Size  
Usage  
Fax  
Copy  
Photo  
Printer  
Capture  
Cut Sheet  
Letter  
A4  
8 1/2 × 11 in. (216 × 279 mm)  
8.3 × 11.7 in. (210 × 297 mm)  
8 1/2 × 14 in. (216 × 356 mm)  
7 1/4 × 10 1/2 in. (184 × 267 mm)  
7.2 × 10.1 in. (182 × 257 mm)  
5.8 × 8.3 in. (148 × 210 mm)  
4.1 × 5.8 in. (105 × 148 mm)  
4 × 6 in. (10 × 15 cm)  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Legal  
Executive  
JIS B5  
A5  
Yes  
A6  
Cards  
Photo  
Photo 2L  
Yes  
Yes  
Yes  
5 × 7 in. (13 × 18 cm)  
Index Card 5 × 8 in. (127 × 203 mm)  
Post Card 1 3.9 × 5.8 in. (100 × 148 mm)  
Post Card 2 5.8 × 7.9 in. (148 × 200 mm)  
(Double)  
Envelopes  
C5  
Envelope  
6.4 × 9 in. (162 × 229 mm)  
4.3 × 8.7 in. (110 × 220 mm)  
Yes  
Yes  
DL  
Envelope  
COM-10  
Monarch  
4 1/8 × 9 1/2 in. (105 × 241 mm)  
3 7/8 × 7 1/2 in. (98 × 191 mm)  
4.1 × 9.3 in. (105 × 235 mm)  
Yes  
Yes  
Yes  
JE4  
Envelope  
Transparencies Letter  
A4  
8 1/2 × 11 in. (216 × 279 mm)  
8.3 × 11.7 in. (210 × 297 mm)  
Yes  
Yes  
Yes  
Yes  
11  
     
Chapter 2  
Paper weight, thickness and capacity  
2
Paper Type  
Weight  
Thickness  
No. of sheets  
2
Cut  
Sheet  
Plain Paper  
0.003 to 0.006 in. (0.08 to 0.15 mm)  
17 to 32 lb (64 to 120 g/m )  
100  
2
Inkjet Paper  
0.003 to 0.01 in. (0.08 to 0.25 mm) 20  
17 to 53 lb (64 to 200 g/m )  
2
Glossy Paper  
Up to 0.01 in. (Up to 0.25 mm)  
Up to 0.01 in. (Up to 0.28 mm)  
Up to 0.006 in. (Up to 0.15 mm)  
Up to 0.01 in. (Up to 0.23 mm)  
Up to 0.02 in. (Up to 0.52 mm)  
20  
20  
30  
30  
10  
10  
Up to 58 lb (Up to 220 g/m )  
2
Cards Photo 4" × 6"  
Index Card  
Up to 64 lb (Up to 240 g/m )  
2
Up to 32 lb (Up to 120 g/m )  
2
Post Card  
Up to 53 lb (Up to 200 g/m )  
2
Envelopes  
20 to 25 lb (75 to 95 g/m )  
Transparencies  
1
Up to 50 sheets for Legal size paper 20 lb (80 g/m2).  
Up to 100 sheets of 20 lb (80 g/m2) paper.  
12  
   
Loading documents and paper  
c Fan the stack of paper well to avoid  
Loading paper and  
other media  
paper jams and misfeeds.  
2
a If the paper support flap is open, close it,  
and then pull the paper tray completely  
out of the machine.  
2
Lift the output paper tray cover (1).  
Note  
Always make sure the paper is not curled.  
d Gently put the paper into the paper tray  
print side down and top edge first.  
1
Check that the paper is flat in the tray.  
Note  
When you use Legal size paper, press  
and hold the universal guide release  
button as you slide out the front of the  
paper tray.  
b Press and slide the paper side  
guides (1) and paper length guide (2) to  
fit the paper size.  
1
2
13  
 
Chapter 2  
e Gently adjust the paper side guides with  
both hands to the paper.  
h While holding the paper tray in place,  
pull out the paper support (1) until it  
clicks and unfold the paper support  
flap (2).  
Make sure the paper side guides touch  
the sides of the paper.  
Note  
Do not use the paper support flap for  
Legal paper.  
Note  
Be careful that you do not push the paper  
in too far; it may lift at the back of the tray  
and cause feed problems.  
Loading envelopes and post  
cards  
2
f Close the output paper tray cover.  
Loading envelopes  
2
g Slowly push the paper tray completely  
Use envelopes that weigh from 20 to 25 lb  
into the machine.  
2
(75 to 95 g/m ).  
Some envelopes need margin settings to  
be set in the application. Make sure you  
do a test print first.  
14  
 
Loading documents and paper  
b Put the envelopes or post cards into the  
paper tray with the address side down  
and the leading edge in first as shown in  
the illustration. Slide the paper side  
guides (1) and paper length guide (2) to  
fit the size of the envelopes or post  
cards.  
CAUTION  
Do not use any of the following types of  
envelopes, as they will cause paper feed  
problems:  
2
• That are of a baggy construction.  
• That are embossed (have raised writing  
on them).  
1
• That have clasps or staples.  
• That are pre-printed on the inside.  
Glue  
2
Double flap  
2
Occasionally you may experience paper  
feed problems caused by the thickness,  
size and flap shape of the envelopes you  
are using.  
2
If you have problems when printing on  
envelopes, try the following suggestions:  
2
a Open the envelope flap.  
How to load envelopes and post cards  
2
a Before loading, press the corners and  
sides of the envelopes or post cards to  
make them as flat as possible.  
b Make sure the open flap is either to the  
side of the envelope or to the back edge  
of the envelope when printing.  
c Adjust the size and margin in your  
Note  
application.  
If the envelopes or post cards are  
‘double-feeding,’ put one envelope or post  
card in the paper tray at a time.  
15  
 
Chapter 2  
Removing small printouts  
from the machine  
2
When the machine ejects small paper onto  
the output paper tray you may not be able to  
reach it. Make sure printing has finished, and  
then pull the tray completely out of the  
machine.  
Printable area  
2
The printable area depends on the settings in the application you are using. The figures below  
show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the  
shaded areas when the Borderless print feature is available and turned on.  
Cut Sheet Paper  
Envelopes  
3
1
4
3
4
1
2
2
Top (1)  
Bottom (2)  
Left (3)  
Right (4)  
Cut Sheet  
Envelopes  
0.12 in. (3 mm)  
0.47 in. (12 mm)  
0.12 in. (3 mm)  
0.95 in. (24 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
Note  
The Borderless feature is not available for envelopes.  
16  
   
General setup  
3
3
On/Off key  
3
On/Off setting  
3
When the machine is idle, you can turn it on  
and off by pressing the On/Off key.  
You can customize the machine's On/Off  
key. The default setting is  
Fax Receive:Off. Your machine will not  
work when it is switched off, but it will clean  
the print head periodically. The external TAD  
or telephone will always work. If you turn this  
setting to Fax Receive:On, you can  
receive faxes or calls even when the machine  
3
Note  
If you have connected an external  
telephone or TAD, it is always available.  
is switched off. (See On/Off key on page 17.)  
Turning the machine off  
3
a Press Menu, 1, 6.  
a Press and hold down the On/Off key.  
The LCD will show Shutting Down.  
The LCD will stay on for a few seconds  
before going off.  
b Press a or b to choose  
Fax Receive:On, or  
Fax Receive:Off.  
Press OK.  
Turning the machine on  
3
c Press Stop/Exit.  
a Press the On/Off key.  
On/Off  
setting  
Receive  
mode  
Available  
operations  
Fax Receive:  
Off  
No machine  
operations will be  
available.  
(factory setting)  
Fax Receive: Fax Only Fax Receive  
On  
External  
TAD  
Easy Receive  
Manual  
Easy Receive  
Fax/Tel  
1
2
You cannot receive a fax with Black Start or  
Color Start.  
You cannot receive a fax automatically if you have  
set the receive mode to Fax/Tel.  
17  
               
Chapter 3  
Mode Timer  
3
Paper settings  
3
The machine has four temporary mode keys  
on the control panel: Fax, Scan, Copy and  
PhotoCapture. You can change the amount  
of time the machine takes after the last Scan,  
Copy or PhotoCapture operation before it  
returns to Fax mode. If you choose Off, the  
machine stays in the mode you used last.  
Paper Type  
3
To get the best print quality, set the machine  
for the type of paper you are using.  
a Press Menu, 1, 2.  
b Press a or b to choose Plain Paper,  
Inkjet Paper, Brother Photo,  
Other Photoor Transparency.  
Press OK.  
c Press Stop/Exit.  
a Press Menu, 1, 1.  
Note  
b Press a or b to choose 0Sec,  
The machine ejects paper with printed  
surfaces face up onto the paper tray in  
front of the machine. When you use  
transparencies or glossy paper, remove  
each sheet at once to prevent smudging  
or paper jams.  
30 Secs, 1 Min, 2 Mins, 5 Minsor  
Off.  
Press OK.  
c Press Stop/Exit.  
Paper Size  
3
You can use five sizes of paper for printing  
copies: Letter, Legal, A4, A5, and 4 × 6 in.  
(10 × 15 cm) and three sizes for printing  
faxes: Letter, Legal and A4. When you  
change the size of paper you load in the  
machine, you will need to change the paper  
size setting at the same time so your machine  
can fit an incoming fax on the page.  
a Press Menu, 1, 3.  
b Press a or b to choose Letter,  
Legal, A4, A5or 4"x6".  
Press OK.  
c Press Stop/Exit.  
18  
       
General setup  
Speaker Volume  
3
Volume Settings  
3
You can choose a range of speaker volume  
levels, from Highto Off.  
Ring Volume  
3
a Press Menu, 1, 4, 3.  
You can choose a range of ring volume  
levels, from Highto Off.  
b Press a or b to choose Low, Med,  
Highor Off.  
While in Fax mode  
, press d or  
3
Press OK.  
c
to adjust the volume level. The LCD  
shows the current setting, and each key  
press will change the volume to the next level.  
The machine will keep the new setting until  
you change it.  
c Press Stop/Exit.  
You can also adjust the speaker volume by  
pressing Hook.  
You can also change the volume through the  
menu, by following the instructions below:  
a Press Hook.  
b Press d or c  
.
Setting the Ring Volume from the  
menu  
This setting will stay until you change it  
again.  
3
a Press Menu, 1, 4, 1.  
c Press Hook.  
b Press a or b to choose Low, Med,  
Highor Off.  
Press OK.  
c Press Stop/Exit.  
Beeper Volume  
3
When the beeper is on, the machine will beep  
when you press a key, make a mistake or  
after you send or receive a fax.  
You can choose a range of volume levels,  
from Highto Off.  
a Press Menu, 1, 4, 2.  
b Press a or b to choose Low, Med,  
Highor Off.  
Press OK.  
c Press Stop/Exit.  
19  
       
Chapter 3  
Automatic Daylight  
Savings Time  
LCD display  
3
3
LCD Contrast  
3
You can set the machine to change  
automatically for daylight savings time. It will  
reset itself forward one hour in the Spring and  
backward one hour in the Fall. Make sure you  
have set the correct date and time in the  
Date&Timesetting.  
You can adjust the LCD contrast for a sharper  
and more vivid display. If you are having  
difficulty reading the LCD, try changing the  
contrast setting.  
a Press Menu, 1, 7.  
a Press Menu, 1, 5.  
b Press a or b to choose Lightor  
b Press a or b to choose Onor Off.  
Press OK.  
Dark.  
Press OK.  
c Press Stop/Exit.  
c Press Stop/Exit.  
20  
     
Security features  
4
4
Changing the TX Lock password  
4
TX Lock  
4
a Press Menu, 2, 0, 1.  
TX Lock lets you prevent unauthorized  
access to the machine.  
b Press a or b to choose  
Set Password.  
Press OK.  
While TX Lock is On, the following operations  
are available:  
Receiving faxes  
c Enter a 4-digit number for the current  
4
password.  
While TX Lock is On, the following operations  
are NOT available:  
Press OK.  
Sending faxes  
Copying  
d Enter a 4-digit number for a new  
password.  
Press OK.  
PC printing  
e When the LCD shows Verify:,  
re-enter the password.  
Press OK.  
Scanning  
PhotoCapture  
Operation from Control panel  
f Press Stop/Exit.  
Note  
If you forget the TX Lock password,  
please call Brother Customer Service.  
Setting and changing the  
TX lock password  
4
Note  
If you have already set the password, you  
will not need to set it again.  
Setting up the password  
4
a Press Menu, 2, 0, 1.  
b Enter a 4-digit number for the password.  
Press OK.  
c When the LCD shows Verify:,  
re-enter the password.  
Press OK.  
d Press Stop/Exit.  
21  
     
Chapter 4  
Turning the TX Lock on/off  
4
Turning TX Lock on  
4
a Press Menu, 2, 0, 1.  
b Press a or b to choose Set TX Lock.  
Press OK.  
c Enter the registered 4-digit password.  
Press OK.  
The machine goes offline and the LCD  
shows TX Lock Mode.  
Turning TX Lock off  
4
a Press Menu.  
b Enter the registered 4-digit password.  
Press OK.  
TX lock is automatically turned off.  
Note  
If you enter the wrong password, the LCD  
shows Wrong Passwordand stays  
offline. The machine will stay in TX Lock  
mode until the registered password is  
entered.  
22  
 
Sending a fax  
5
5
f Put the next page on the scanner glass.  
Entering Fax mode  
5
Press OK.  
The machine starts scanning the page.  
(Repeat step e and step f for each  
additional page.)  
To enter fax mode, press  
the key will glow green.  
(Fax), and  
The LCD will show the new job number and  
the memory available.The number of pages  
you can scan into the memory will vary  
depending on the data that is printed on them.  
Faxing from the scanner glass  
5
You can use the scanner glass to fax pages  
of a book one at a time. The documents can  
be up to letter or A4 size.  
You cannot send multiple pages for color  
faxes.  
a Make sure you are in Fax mode  
.
b Load your document on the scanner  
glass.  
c Dial the fax number.  
d Press Black Start or Color Start.  
If you press Black Start, the  
machine starts scanning the first  
page. Go to step e.  
If you press Color Start, the  
machine starts sending the  
document.  
e Do one of the following:  
To send a single page, press 2 to  
choose No(or press Black Start  
again).  
The machine starts sending the  
document.  
To send more than one page, press  
1 to choose Yesand go to step f.  
24  
         
Sending a fax  
Faxing A4 size documents  
from the scanner glass  
Broadcasting (Black &  
White only)  
5
5
When documents are A4 size, you need to  
set Scan Size to A4. If you do not, the bottom  
portion of the faxes will be missing.  
Broadcasting is when the same fax message  
is automatically sent to more than one fax  
number. You can include Groups, Speed Dial  
numbers and up to 50 manually dialed  
numbers in the same broadcast.  
a Make sure you are in Fax mode  
b Press Menu, 2, 2, 0.  
.
After the broadcast is finished, a Broadcast  
Report will be printed.  
c Press a or b to choose A4.  
Press OK.  
a Make sure you are in Fax mode  
b Load your document.  
.
5
d Press Stop/Exit.  
c Enter a number. Press OK.  
You can use either a Speed Dial, a  
Group or a manually entered number  
using the dial pad.  
Color fax transmission  
5
Your machine can send a color fax to  
machines that support this feature.  
Color faxes cannot be stored in the memory.  
When you send a color fax, the machine will  
send it in real time (even if Real Time TXis  
set to Off).  
d Repeat c until you have entered all the  
fax numbers you wish to broadcast to.  
e Press Black Start.  
Note  
Canceling a fax in progress  
5
• If you did not use up any of the numbers  
for Groups, you can ‘broadcast’ faxes to  
as many as 90 different numbers.  
If you want to cancel a fax while the machine  
is scanning, dialing or sending, press  
Stop/Exit.  
• The available memory will vary depending  
on the types of jobs in the memory and the  
number of locations used for  
broadcasting. If you broadcast to the  
maximum numbers available, you will not  
be able to use dual access.  
• If the memory is full, press Stop/Exit to  
stop the job. If more than one page has  
been scanned, press Black Start to send  
the portion that is in the memory.  
25  
         
Chapter 5  
Canceling a Broadcast in  
progress  
Additional sending  
operations  
5
5
a Press Menu, 2, 4.  
The LCD will show the fax number being  
dialed.  
Sending faxes using multiple  
settings  
5
b Press OK.  
When you send a fax you can choose any  
combination of these settings: resolution,  
contrast, overseas mode and real time  
transmission.  
The LCD will show the job number:  
XXXXXXXX  
1.Clear 2.Exit  
a Make sure you are in Fax mode  
b Load your document.  
.
c Press 1 to clear.  
The LCD will then show the Broadcast  
job number and 1.Clear 2.Exit.  
c Choose a setting you want to change in  
the Setup Send menu (Menu, 2, 2).  
Press OK.  
d To cancel the Broadcast, press 1.  
e Press Stop/Exit.  
d Choose the option you want for the  
setting.  
Press OK.  
e Do one of the following:  
Other Settings  
1.Yes 2.No  
Press 1 to change another setting.  
Press 2 when you have finished  
choosing your settings.  
f Send the fax as normal.  
26  
     
Sending a fax  
To change the default fax resolution  
5
Contrast  
5
If your document is very light or very dark, you  
may want to change the contrast.  
a Make sure you are in Fax mode  
b Press Menu, 2, 2, 2.  
.
Use Lightwhen sending a light document.  
Use Darkwhen sending a dark document.  
c Press a or b to choose the resolution  
you want.  
Press OK.  
a Make sure you are in Fax mode  
.
Note  
b Load your document.  
c Press Menu, 2, 2, 1.  
You can choose four different resolution  
settings for black & white faxes and two for  
color.  
5
d Press a or b to choose Auto, Light  
or Dark.  
Press OK.  
Black & White  
Standard  
Suitable for most typed  
documents.  
Note  
Fine  
Good for small print and  
transmits a little slower than  
Standard resolution.  
Even if you choose Lightor Dark, the  
machine will send the fax using the Auto  
setting in any of the following conditions:  
S.Fine  
Photo  
Good for small print or artwork  
and transmits slower than Fine  
resolution.  
• When you send a color fax.  
• When you choose Photoas the Fax  
Resolution.  
Use when the document has  
varying shades of gray or is a  
photograph. This has the  
slowest transmission.  
Changing fax resolution  
5
The quality of a fax can be improved by  
changing the fax resolution. Resolution can  
be changed for the next fax or for all faxes.  
Color  
Standard  
Suitable for most typed  
documents.  
Fine  
Use when the document is a  
photograph. The transmission  
time is slower than Standard  
resolution.  
To change the fax resolution for the  
next fax  
5
a Make sure you are in Fax mode  
b Load your document.  
.
If you choose S.Fineor Photoand then  
use the Color Start key to send a fax, the  
machine will send the fax using the Fine  
setting.  
c Press Fax Resolution then a or b to  
choose the resolution.  
Press OK.  
27  
   
Chapter 5  
b Press Menu, 2, 2, 3.  
Dual access  
(Black & White only)  
3.Real Time TX  
5
You can dial a number and start scanning the  
fax into memory—even when the machine is  
sending from memory, receiving faxes or  
printing PC data. The LCD shows the new job  
number and available memory.  
Realtime TX:On  
c Press a or b to choose  
Realtime TX:Onor  
Realtime TX:Off.  
Press OK.  
The number of pages you can scan into the  
memory will vary depending on the data that  
is printed on them.  
Sending in real time for the next fax  
only  
5
Note  
a Make sure you are in Fax mode  
b Press Menu, 2, 2, 3.  
.
If the Out of Memorymessage appears  
while scanning documents, press  
Stop/Exitto cancel or Black Start to send  
the scanned pages.  
c Press a or b to choose  
Next Fax Only. Press OK.  
Real time transmission  
5
d Press a or b to choose Next  
Fax:Offor Next Fax:On.  
When you are sending a fax, the machine will  
scan the documents into the memory before  
sending. Then, as soon as the telephone line  
is free, the machine will start dialing and  
sending.  
e Press OK.  
Note  
In real time transmission, the automatic  
redial feature does not work when using  
the scanner glass.  
If the memory is full or you are sending a color  
fax, the machine will send the document in  
real time (even if Real Time TXis set to  
Off).  
Overseas Mode  
5
Sometimes, you may want to send an  
important document immediately, without  
waiting for memory transmission. You can set  
Real Time TXto Onfor all documents or  
Next Fax Onlyfor the next fax only.  
If you are having difficulty sending a fax  
overseas due to possible interference on the  
telephone line, we recommend that you turn  
on the Overseas mode. After you send a fax  
using this feature, the feature will turn itself  
off.  
Note  
In Real Time Transmission, the automatic  
redial feature does not work when using  
the scanner glass.  
a Make sure you are in Fax mode  
.
b Load your document.  
c Press Menu, 2, 2, 4.  
Sending in real time for all faxes  
5
a Make sure you are in Fax mode  
.
d Press a or b to choose On(or Off).  
Press OK.  
28  
         
Sending a fax  
Checking and canceling  
waiting jobs  
Sending a fax at the end of a  
conversation  
5
5
You can check which jobs are still waiting in  
the memory to be sent and cancel a job. (If  
there are no jobs, the LCD shows  
No Jobs Waiting.)  
At the end of a conversation you can send a  
fax to the other party before you both hang  
up.  
a Ask the other party to wait for fax tones  
(beeps) and then to press the Start or  
Send key before hanging up.  
a Press Menu, 2, 4.  
Any waiting jobs appear on the LCD.  
b Do one of the following:  
b Make sure you are in Fax mode  
.
Press a or b to scroll through the  
jobs and choose the job you want to  
cancel. Press OK to choose a job,  
and then press 1 to cancel it.  
5
c Load your document.  
d Press Black Start or Color Start.  
If you load the document on the  
scanner glass, press 1 to send the  
fax.  
Press 2 to exit without canceling.  
c When you have finished, press  
Stop/Exit.  
1.Send 2.Receive  
Sending a fax manually  
5
e Replace the handset of an external  
telephone.  
Manual transmission lets you hear the  
dialing, ringing and fax-receiving tones while  
sending a fax.  
Out of Memory message  
5
If you get an Out of Memorymessage  
while scanning the first page of a fax, press  
Stop/Exit to cancel the fax.  
a Make sure you are in Fax mode  
.
b Load your document.  
If you get an Out of Memorymessage  
while scanning a subsequent page, you will  
have the option to press Start to send the  
c Pick up the handset of an external  
telephone or press Hook and listen for a  
pages scanned so far, or to press Stop/Exit  
dial tone.  
to cancel the operation.  
d Dial the fax number you want to call.  
Note  
e When you hear the fax tone, press  
Black Start or Color Start.  
If you get an Out of Memorymessage  
while faxing and you do not want to delete  
your stored faxes to clear the memory,  
you can send the fax in real time. (See  
If you load the document on the  
scanner glass, press 1 to send the  
fax.  
1.Send 2.Receive  
f If you picked up the handset of an  
external telephone replace it.  
29  
         
Receiving a Fax  
6
6
Receive modes  
6
You must choose a receive mode depending on the external devices and telephone subscriber  
services you have on your line.  
Choosing the Receive Mode  
6
The diagram below will help you choose the correct mode. For more detailed information on the  
If you are using the Distinctive Ring subscriber service see Distinctive Ring on page 35.  
Do you use a Distinctive Ring subscriber service?  
No  
See Distinctive Ring.  
Yes  
Are you connecting an external telephone or external TAD (telephone  
answering device) to the machine?  
No  
Yes  
Are you using the voice message  
function of your external TAD  
(telephone answering device)?  
Do you want the machine to  
answer fax and telephone  
calls automatically?  
Manual  
No  
No  
Yes  
Do you want to use the  
machine for fax only?  
Fax Only  
Yes  
Fax/Tel  
No  
External TAD  
Yes  
To set the receive mode follow the instructions below.  
a Press Menu, 0, 1.  
b Press a or b to choose Fax Only, Fax/Tel, External TADor Manual.  
Press OK.  
c Press Stop/Exit.  
The LCD will display the current receive mode.  
12/10 11:53 Fax  
1
1
Current receive mode  
Fax: Fax Only  
30  
     
Receiving a Fax  
External TAD  
6
Using receive modes  
6
External TAD mode lets an external  
answering device manage your incoming  
calls. Incoming calls will be dealt with in one  
of the following ways:  
Some receive modes answer automatically  
(Fax Onlyand Fax/Tel). You may want to  
change the ring delay before using these  
Faxes will be automatically received.  
Fax only  
6
Voice callers can record a message on the  
external TAD.  
Fax only mode will automatically answer  
every call. If the call is a fax your machine will  
receive it.  
For more information see Connecting an  
Fax/Tel  
6
Fax/Tel mode helps you automatically  
manage incoming calls, by recognizing  
whether they are fax or voice calls and  
dealing with them in one of the following  
ways:  
6
Faxes will be automatically received.  
Voice calls will start the F/T ring to tell you  
to pick up the line. The F/T ring is a fast  
F/T pseudo/double-ring made by your  
machine.  
Manual  
6
Manual mode turns off all automatic  
answering functions unless you are using the  
Distinctive Ring Receive feature.  
To receive a fax in manual mode lift the  
handset of an external telephone or press  
Hook. When you hear fax tones (short  
repeating beeps), press Black Start or  
Color Start. You can also use the Easy  
Receive feature to receive faxes by lifting a  
handset on the same line as the machine.  
31  
             
Chapter 6  
b Press a or b to choose how long the  
machine will ring to alert you that you  
have a voice call (20, 30, 40 or 70  
seconds).  
Receive mode settings  
6
Ring Delay  
6
Press OK.  
The Ring Delay sets the number of times the  
machine rings before it answers in Fax Only  
or Fax/Telmode. If you have external or  
extension telephones on the same line as the  
machine or subscribe to the telephone  
company’s Distinctive Ring service, keep the  
ring delay setting of 4.  
c Press Stop/Exit.  
Note  
Even if the caller hangs up during the  
pseudo/double-ringing, the machine will  
continue to ring for the set time.  
Easy Receive  
6
If Easy Receive is On:  
6
a Press Menu, 2, 1, 1.  
The machine receives a fax call  
b Press a or b to choose how many  
times the line rings before the machine  
answers (00-04).  
automatically, even if you answer the call.  
When you see Receivingon the LCD or  
when you hear ‘chirps’ through the handset  
you are using, just replace the handset. Your  
machine will do the rest.  
Press OK.  
If you choose 00, the line will not ring at  
all.  
If Easy Receive is Off:  
6
c Press Stop/Exit.  
If you are at the machine and answer a call  
first by lifting a handset, press Black Start or  
Color Start then press 2 to receive.  
F/T Ring Time  
(Fax/Tel mode only)  
6
If you answered at an extension telephone  
press l 5 1. (See Using external and  
If you set the Receive Mode to Fax/Tel, you  
need to decide how long the machine will  
signal you with its special pseudo/double-ring  
when you have a voice call. If it's a fax call,  
the machine receives the fax.  
Note  
• If this feature is set to On, but your  
machine does not connect a fax call when  
you lift an extension or external telephone  
handset, press the fax receive code l 5 1.  
This pseudo/double-ring happens after the  
initial ringing from the telephone company.  
Only the machine rings and no other  
telephones on the same line will ring with the  
special pseudo/double-ring. However, you  
can still answer the call on any telephone on  
the same line as the machine. (See Using  
• If you send faxes from a computer on the  
same telephone line and the machine  
intercepts them, set Easy Receive to Off.  
a Press Menu, 2, 1, 3.  
b Press a or b to choose On(or Off).  
Press OK.  
a Press Menu, 2, 1, 2.  
c Press Stop/Exit.  
32  
                 
Receiving a Fax  
Additional receiving  
operations  
6
Printing a reduced incoming  
fax  
6
If you choose On, the machine automatically  
reduces each page of an incoming fax to fit on  
one page of A4, Letter or Legal size paper.  
The machine calculates the reduction ratio by  
using the page size of the fax and your Paper  
Size setting (Menu, 1, 3).  
a Make sure you are in Fax mode  
.
6
b Press Menu, 2, 1, 5.  
5.Auto Reduction  
c Press a or b to choose Onor Off.  
Press OK.  
d Press Stop/Exit.  
Receiving a fax at the end of a  
conversation  
6
At the end of a conversation you can ask the  
other party to send you a fax before you both  
hang up.  
a Ask the other party to place the  
document in their machine and to press  
Start or Send key.  
b When you hear the CNG tones (slowly  
repeating beeps), press Black Start or  
Color Start.  
c Press 2 to receive a fax.  
1.Send 2.Receive  
d Replace the external handset.  
33  
     
Telephone Services and External  
devices  
7
7
Fax/Tel mode when the power  
key is off  
Voice Operations  
7
7
Tone or pulse  
(Canada only)  
You can change the default setting of the  
On/Off key to Fax Receive:Onso that you  
can receive faxes when the power key is off.  
(See On/Off setting on page 17.) Fax/Tel  
mode will work in the following ways.  
7
If you are using an external telephone and  
have a pulse dialing service, but need to send  
tone signals (for example, for telephone  
banking), follow the instructions below. If you  
have Touch Tone service, you will not need  
this feature to send tone signals.  
Fax/Tel mode does not work when the power  
key is off. The machine will not answer  
telephone or fax calls and will keep ringing. If  
you are at an external or extension  
telephone, lift the handset and talk. If you  
hear fax tones, hold the handset until Easy  
Receive activates your machine. If the other  
party says they want to send you a fax,  
activate the machine by pressing l 5 1.  
a Lift the handset of the external  
telephone.  
b Press # on the control panel of your  
machine. Any digits dialed after this will  
send tone signals.  
When you hang up, the machine will  
return to the pulse dialing service.  
Fax/Tel mode when the power  
key is on  
7
When the machine is in Fax/Tel mode, it will  
use the F/T Ring Time  
(pseudo/double-ringing) to alert you to pick  
up a voice call.  
If you are at an external telephone, lift the  
handset of the external telephone, and then  
press Hook to answer.  
If you are at an extension telephone, you'll  
need to lift the handset during the F/T Ring  
Time and then press # 5 1 between the  
pseudo/double-rings. If no one is on the line,  
or if someone wants to send you a fax, send  
the call back to the machine by pressing  
l 5 1.  
34  
         
Telephone Services and External devices  
What does Brother's ‘Distinctive Ring’  
do?  
Telephone services  
7
7
Your machine supports the Caller ID and  
Distinctive Ring subscriber telephone  
services that some telephone companies  
offer.  
The Brother machine has a Distinctive Ring  
feature that allows you to use your machine to  
take full advantage of the telephone  
company's Distinctive Ring service. The new  
telephone number on your line can just  
receive faxes.  
Features like Voice Mail, Call Waiting, Call  
Waiting/Caller ID, RingMaster, answering  
services, alarm systems or other custom  
features on one telephone line may affect the  
way your machine works. If you have Voice  
Mail on your telephone line, please read the  
following carefully.  
Note  
You must pay for your telephone  
company's Distinctive Ring service before  
you program the machine to work with it.  
Distinctive Ring  
7
Do you have Voice Mail?  
7
If you have Voice Mail on the telephone line  
that you will install your new machine on,  
there is a strong possibility that Voice Mail  
and the machine will conflict with each other  
while receiving incoming calls. However, the  
Distinctive Ring feature allows you to use  
more than one number on your line, so  
both Voice Mail and the machine can work  
together without any problems. If each one  
has a separate telephone number, neither will  
interfere with the other's operations.  
Brother uses the term ‘Distinctive Ring’ but  
different telephone companies have other  
names for this service such as RingMaster,  
Smart Ring, Teen Ring, Indent-A-Call, Data  
Ident-A-Call, Ident-A-Ring, SimpleBiz Fax &  
Alternate Number Ringing.  
7
What does your telephone company's  
‘Distinctive Ring’ do?  
7
Your telephone company's Distinctive Ring  
service allows you to have more than one  
number on the same telephone line. If you  
need more than one telephone number, it  
is cheaper than paying for an extra line.  
Each telephone number has its own  
distinctive ring pattern, so you will know  
which telephone number is ringing. This is  
one way you can have a separate telephone  
number for your machine.  
If you decide to get the Distinctive Ring  
service from the telephone company, you will  
need to follow the directions on next page to  
‘register’ the new Distinctive Ring pattern  
they give you. This is so your machine can  
recognize its incoming calls.  
Note  
You can change or cancel the Distinctive  
Ring pattern at any time. You can switch it  
off temporarily, and turn it back on later.  
When you get a new fax number, make  
sure you reset this feature.  
Note  
Please call your telephone company for  
availability and rates.  
35  
   
Chapter 7  
Before you choose the ring pattern to  
register  
Registering the Distinctive Ring  
pattern  
7
7
You can only register one Distinctive Ring  
pattern with the machine. Some ring patterns  
cannot be registered. The ring patterns below  
are supported by your Brother machine.  
Register the one your telephone company  
gives you.  
Very Important!  
After you have set the Distinctive Ring feature  
to on, the receive mode is set to Manual  
automatically. You cannot change the receive  
mode to another mode while the Distinctive  
Ring is set to on.  
a Press Menu, 2, 0, 3.  
Ring  
Pattern  
Rings  
0.Miscellaneous  
1
2
3
4
long-long  
short-long-short  
short-short-long  
3.Distinctive  
b Press a or b to choose Set.  
Press OK.  
very long (normal  
pattern)  
c Press a or b to choose the stored ring  
pattern you want to use.  
Note  
Press OK.  
If the ring pattern you received is not on  
this chart, please call your telephone  
company and ask for one that is  
shown.  
(You hear each pattern as you scroll  
through the four patterns. Make sure  
you choose the pattern that the  
telephone company gave you.)  
The machine will only answer calls to its  
d Press Stop/Exit.  
registered number.  
Distinctive Ring is now set to on.  
The first two rings are silent on the  
machine. This is because the fax must  
‘listen’ to the ring pattern (to compare it to  
the pattern that was ‘registered’). (Other  
telephones on the same line will ring.)  
Turning off Distinctive Ring  
7
a Press Menu, 2, 0, 3.  
b Press a or b to choose Off.  
Press OK.  
If you program the machine properly, it will  
recognize the registered ring pattern of the  
‘fax number’ within 2 ring patterns and  
then answer with a fax tone. When the  
‘voice number’ is called, the machine will  
not answer.  
c Press Stop/Exit.  
Note  
If you turn off Distinctive Ring, the  
machine will stay in Manualreceive  
mode. You will need to set the Receive  
Mode again. (See Choosing the Receive  
36  
   
Telephone Services and External devices  
Viewing Caller ID List  
7
Caller ID  
7
Your machine stores information for the last  
thirty calls in the Caller ID list. You can view  
or print this list. When the thirty-first call  
comes in to the machine, it replaces  
information about the first call.  
The Caller ID feature lets you use the Caller  
ID subscriber service offered by many local  
telephone companies. Call your telephone  
company for details. This service shows the  
telephone number, or name if it is available,  
of your caller as the line rings.  
a Press Menu, 2, 0, 4.  
After a few rings, the LCD shows the  
telephone number of your caller (and name, if  
available). Once you answer a call, the Caller  
ID information disappears from the LCD, but  
the call information stays stored in the Caller  
ID memory.  
b Press a or b to choose Display#.  
Press OK.  
The Caller ID of the last call will appear  
on the display. If no ID is stored, the  
beeper will sound and No Caller ID  
will appear on the display.  
You can see the first 16 characters of the  
c Press a or b to scroll through the Caller  
ID memory to choose the Caller ID you  
want to view, and then press OK.  
number (and name).  
The # Unavailablemessage means  
the call originated outside your Caller ID  
service area.  
The LCD shows the caller's number or  
name and the date and time of the call.  
7
The Private Callmessage means the  
caller has intentionally blocked  
d To finish viewing, press Stop/Exit.  
transmission of information.  
Printing Caller ID List  
7
You can print a list of the Caller ID information  
received by your machine. (See Printing  
a Press Menu, 2, 0, 4.  
b Press a or b to choose  
Print Report.  
Note  
Caller ID service varies with different  
carriers. Call your local telephone  
company to find out about the kind of  
service available in your area.  
Press OK.  
If no ID is stored, the beeper will sound  
and No Caller ID will appear on the LCD.  
c Press Black Start or Color Start.  
d After printing has finished, press  
Stop/Exit.  
37  
       
Chapter 7  
• If You Do Not Subscribe to Distinctive  
Ring Service:  
Connecting an external  
TAD (telephone  
answering device)  
You must plug your TAD into the EXT.  
jack of your machine. If your TAD is  
plugged into a wall jack, both your  
7
machine and the TAD will try to control the  
telephone line. (See illustration below.)  
You may choose to connect an external  
answering device. However, when you have  
an external TAD on the same telephone line  
as the machine, the TAD answers all calls  
and the machine ‘listens’ for fax calling (CNG)  
tones. If it hears them, the machine takes  
over the call and receives the fax. If it does  
not hear CNG tones, the machine lets the  
TAD continue playing your outgoing message  
so your caller can leave you a voice  
message.  
1
1
The TAD must answer within four rings (the  
recommended setting is two rings). The  
machine cannot hear CNG tones until the  
TAD has answered the call, and with four  
rings there are only 8 to 10 seconds of CNG  
tones left for the fax ‘handshake’. Make sure  
you carefully follow the instructions in this  
guide for recording your outgoing message.  
We do not recommend using the toll saver  
feature on your external answering machine if  
it exceeds five rings.  
1
TAD  
When the TAD answers a call, the LCD  
shows Telephone.  
Connections  
7
The external TAD must be plugged into the  
jack labeled EXT. Your machine cannot work  
properly if you plug the TAD into a wall jack  
(unless you are using Distinctive Ring).  
Note  
• If you do not receive all your faxes, reduce  
the Ring Delay setting on your external  
TAD.  
a Plug the telephone line cord from the  
telephone wall jack into the jack labeled  
LINE.  
• If You Subscribe to your Telephone  
company's Distinctive Ring Service:  
You may connect an external TAD to a  
separate wall jack only if you subscribe to  
your telephone company's Distinctive  
Ring service, have registered the  
distinctive ring pattern on your machine,  
and use that number as a fax number. The  
recommended setting is at least four rings  
on the external TAD when you have the  
telephone company's Distinctive Ring  
Service. You cannot use the Toll Saver  
setting.  
b Plug the telephone line cord from the  
external TAD into the jack labeled EXT.  
(Make sure this cord is connected to the  
TAD at the TAD's telephone line jack,  
and not its handset jack.)  
c Set your external TAD to four rings or  
less. (The machine's Ring Delay setting  
does not apply.)  
d Record the outgoing message on your  
external TAD.  
38  
     
Telephone Services and External devices  
e Set the TAD to answer calls.  
Your machine can work in a roll over system  
as long as it is the last number in the  
sequence, so the call cannot roll away. Do not  
put the machine on any of the other numbers;  
when the other lines are busy and a second  
fax call is received, the fax call will be sent to  
a line that does not have a fax machine. Your  
machine will work best on a dedicated  
line.  
f Set the Receive Mode to  
External TAD. (See Choosing the  
Recording an outgoing  
message (OGM) on an  
external TAD  
7
Two-line telephone system  
7
Timing is important in recording this  
message. The message sets up the ways to  
handle both manual and automatic fax  
reception.  
A two-line telephone system is nothing more  
than two separate telephone numbers on the  
same wall outlet. The two telephone numbers  
can be on separate jacks (RJ11) or mixed into  
one jack (RJ14). Your machine must be  
plugged into an RJ11 jack. RJ11 and RJ14  
jacks may be equal in size and appearance  
and both may contain four wires (black, red,  
green, yellow). To test the type of jack, plug in  
a two-line telephone and see if it can access  
both lines. If it can, you must separate the line  
for your machine. (See Easy  
a Record 5 seconds of silence at the  
beginning of your message. (This allows  
your machine time to listen for the fax  
CNG tones of automatic transmissions  
before they stop.)  
7
b Limit your speaking to 20 seconds.  
c End your 20-second message by giving  
your Fax Receive Code for people  
sending manual faxes. For example:  
‘After the beep, leave a message or  
send a fax by pressing l 5 1 and Start.’  
Converting telephone wall outlets  
7
There are three ways to convert to an RJ11  
jack. The first two ways may require help from  
the telephone company. You can change the  
wall outlets from one RJ14 jack to two RJ11  
jacks. Or you can have an RJ11 wall outlet  
installed and slave or jump one of the  
telephone numbers to it.  
Note  
We recommend beginning your OGM with  
an initial 5-second silence because the  
machine cannot hear fax tones over a  
resonant or loud voice. You may try  
omitting this pause, but if your machine  
has trouble receiving, then you must  
re-record the OGM to include it.  
The third way is the easiest: Buy a triplex  
adapter. You can plug a triplex adapter into  
an RJ14 outlet. It separates the wires into two  
separate RJ11 jacks (Line 1, Line 2) and a  
third RJ14 jack (Lines 1 and 2). If your  
machine is on Line 1, plug the machine into  
L1 of the triplex adapter. If your machine is on  
Line 2, plug it into L2 of the triple adapter.  
Special line considerations  
7
Roll over telephone lines  
7
A roll over telephone system is a group of two  
or more separate telephone lines that pass  
incoming calls to each other if they are busy.  
The calls are usually passed down or ‘rolled  
over’ to the next available telephone line in a  
preset order.  
39  
       
Chapter 7  
Triplex Adapter  
7
d Plug one end of the second telephone  
line cord for your TAD into the L2 jack of  
the two-line TAD. Plug the other end into  
the EXT. jack on the left side of the  
machine.  
RJ14  
RJ11  
RJ14  
1
2
Installing machine, external two-line  
TAD and two-line telephone  
7
When you are installing an external two-line  
telephone answering device (TAD) and a  
two-line telephone, your machine must be  
isolated on one line at both the wall jack and  
at the TAD. The most common connection is  
to put the machine on Line 2, which is  
explained in the following steps. The back of  
the two-line TAD must have two telephone  
jacks: one labeled L1 or L1/L2, and the other  
labeled L2. You will need at least three  
telephone line cords, the one that came with  
your machine and two for your external  
two-line TAD. You will need a fourth line cord  
if you add a two-line telephone.  
3
4
1
2
3
4
Triplex Adapter  
Two Line Telephone  
External Two Line TAD  
Machine  
You can keep two-line telephones on other  
wall outlets as always. There are two ways to  
add a two-line telephone to the machine's  
wall outlet. You can plug the telephone line  
cord from the two-line telephone into the  
L1+L2 jack of the triplex adapter. Or you can  
plug the two-line telephone into the TEL jack  
of the two-line TAD.  
a Put the two-line TAD and the two-line  
telephone next to your machine.  
Multi-line connections (PBX)  
7
b Plug one end of the telephone line cord  
for your machine into the L2 jack of the  
triplex adapter. Plug the other end into  
the LINE jack on the back of the  
machine.  
We suggest you ask the company who  
installed your PBX to connect your machine.  
If you have a multi line system we suggest  
you ask the installer to connect the unit to the  
last line on the system. This prevents the  
machine being activated each time the  
system receives telephone calls. If all  
incoming calls will be answered by a  
c Plug one end of the first telephone line  
cord for your TAD into the L1 jack of the  
triplex adapter. Plug the other end into  
the L1 or L1/L2 jack of the two-line TAD.  
switchboard operator we recommend that  
you set the Receive Mode to Manual.  
We cannot guarantee that your machine will  
operate properly under all circumstances  
when connected to a PBX. Any difficulties  
with sending or receiving faxes should be  
reported first to the company who handles  
your PBX.  
40  
   
Telephone Services and External devices  
If you answer a call and no one is on  
the line:  
External and extension  
telephones  
7
7
You should assume that you're receiving a  
manual fax.  
Connecting an external or  
extension telephone  
Press l 5 1 and wait for the chirp or until the  
LCD shows Receiving, and then hang up.  
7
Note  
You can connect a separate telephone  
directly to your machine as shown in the  
diagram below.  
You can also use the Easy Receive  
feature to make your machine  
automatically take the call. (See Easy  
Connect the telephone line cord to the jack  
labeled EXT.  
1
2
Using a non-Brother cordless  
external telephone  
7
If your non-brother cordless telephone is  
connected to the EXT. jack of the machine  
and you typically carry the cordless handset  
elsewhere, it is easier to answer calls during  
the Ring Delay.  
7
If you let the machine answer first, you will  
have to go to the machine so you can press  
Hook to send the call to the cordless handset.  
1
2
Extension telephone  
External telephone  
When you are using an external telephone,  
the LCD shows Telephone.  
Using external and extension  
telephones  
7
If you answer a fax call on an extension or an  
external telephone connected to the EXT.  
jack of the machine, you can make your  
machine take the call by using the Fax  
Receive Code. When you press the Fax  
Receive Code l 5 1, the machine starts to  
receive the fax.  
If the machine answers a voice call and  
pseudo/double-rings for you to take over, use  
the Telephone Answer Code # 5 1 to take the  
call at an extension telephone. (See F/T Ring  
41  
       
Chapter 7  
Changing the remote codes  
7
Using remote codes  
7
The preset Fax Receive Code is l 5 1. The  
preset Telephone Answer Code is # 5 1. If  
you want to, you can replace them with your  
own codes.  
Fax Receive Code  
7
If you answer a fax call on an extension or  
external telephone, you can tell your machine  
to receive it by dialing the Fax Receive Code  
l 5 1. Wait for the chirping sounds then  
replace the handset. See Easy  
a Press Menu, 2, 1, 4.  
1.Setup Receive  
Receive on page 32. Your caller will have to  
press Start to send the fax.  
4.Remote Codes  
b Press a or b to choose On(or Off).  
Press OK.  
Telephone Answer Code  
7
If you receive a voice call and the machine is  
in F/T mode, it will start to sound the F/T  
pseudo/double-ring ring after the initial ring  
delay. If you pick up the call on an extension  
telephone you can turn the F/T ring off by  
pressing # 5 1 (make sure you press this  
between the rings).  
c Enter the new Fax Receive Code.  
Press OK.  
d Enter the new Telephone Answer Code.  
Press OK.  
e Press Stop/Exit.  
Note  
• If you are always disconnected when  
accessing your external TAD remotely, try  
changing the Fax Receive Code and  
Telephone Answer Code to another  
three-digit code (such as ### and 999).  
• Remote Codes might not work with some  
telephone systems.  
42  
     
Dialing and storing numbers  
8
8
Search  
8
How to Dial  
8
You can search for names you have stored in  
the Speed Dial memories.  
Manual dialing  
8
Press Speed Dial. Press OK and the menu  
keys to search numerically, or use the dial  
pad to search alphabetically.  
Press all of the digits of the fax number.  
Speed Dialing  
8
8
1
a Press Speed Dial.  
2
b Press OK and the # (pound) key, and  
then the two digit Speed Dial number.  
Note  
If the LCD shows Not Registered  
when you enter a Speed Dial number, a  
number has not been stored at this  
location.  
1
2
To search numerically.  
To search alphabetically, you can use the  
dial pad to enter the first letter of the name  
you are looking for.  
43  
           
Chapter 8  
Fax Redial  
8
Storing numbers  
8
If you are sending a fax manually and the line  
is busy, press Redial/Pause, and then press  
Black Start or Color Start to try again. If you  
want to make a second call to the last number  
dialed, you can save time by pressing  
Redial/Pause and Black Start or  
You can set up your machine to do the  
following types of easy dialing: Speed Dial  
and Groups for broadcasting faxes. When  
you dial a Quick Dial number, the LCD shows  
the name, if you stored it, or the number.  
Color Start.  
Note  
Redial/Pause only works if you dialed from  
the control panel.  
If you lose electrical power, the Quick Dial  
numbers that are in the memory will not be  
lost.  
If you are sending a fax automatically and the  
line is busy, the machine will automatically  
redial one time after five minutes.  
Note  
In Real Time Transmission the automatic  
redial feature does not work when using  
the scanner glass.  
44  
   
Dialing and storing numbers  
Storing a pause  
8
Changing Speed Dial  
numbers  
8
Press Redial/Pause to put a 3.5-second  
pause between numbers. If you are dialing  
overseas, you can press Redial/Pause as  
many times as needed to increase the length  
of the pause.  
If you try to store a Speed Dial number where  
a number has already been stored, the LCD  
will show the name or number that has been  
stored there, and will ask you to do one of the  
following:  
Storing Speed Dial numbers  
8
Press 1 to change the stored number.  
You can store up to 40 2-digit Speed Dial  
locations with a name. When you dial you will  
only have to press a few keys (For example:  
Speed Dial, OK, #, the two-digit number,  
and Black Start or Color Start).  
#05:MIKE  
1.Change 2.Exit  
Press 2 to exit without making a change.  
If you chose 1, you will be able to change the  
stored number and name, or enter a new one.  
Follow the instructions below:  
a Press Speed Dial and a or b to  
choose Set Speed Dial.  
Press OK.  
a Enter a new number. Press OK.  
b Enter a new name. Press OK.  
To change a character, use d or c to  
position the cursor under the character  
you want to change, then press  
b Use the dial pad to enter a 2-digit  
Speed-Dial location number (01-40).  
Press OK.  
8
c Enter the fax or telephone number  
(up to 20 digits).  
Clear/Back. Re-enter the character.  
Press OK.  
d Do one of the following:  
Setting up groups for  
broadcasting  
Enter the name (up to 16 characters)  
8
using the dial pad.  
Press OK. (To help you enter letters,  
If you regularly want to send the same fax  
message to many fax numbers you can set  
up a Group. Groups are stored on a Speed  
Dial number. Each group uses up a Speed  
Dial location. You can then send the fax  
message to all the numbers stored in a group  
just by entering a Speed Dial number, and  
then pressing Black Start.  
To store the number without a name,  
press OK.  
e Do one of the following:  
To store another Speed Dial number,  
go to step b.  
Before you can add numbers to a Group, you  
need to store them as Speed Dial numbers.  
You can have up to six small Groups, or you  
can assign up to 39 numbers to one large  
Group.  
To finish the setting, press  
Stop/Exit.  
a Press Speed Dial and a or b to  
choose Setup Groups.  
Press OK.  
45  
           
Chapter 8  
b Use the dial pad to enter the two-digit  
Speed Dial number where you want to  
store Group.  
Dialing access codes and  
credit card numbers  
8
Press OK.  
You can combine more than one Quick Dial  
number when you dial. This feature may be  
useful if you need to dial an access code for  
a cheaper rate long distance carrier.  
c Use the dial pad to enter a Group  
number (1 to 6).  
Press OK.  
For example, you might have stored ‘555’ on  
Speed Dial #03 and ‘7000’ on Speed Dial  
#02. You can use them both to dial ‘555-7000’  
if you press the following keys:  
Setup Group:G0_  
d To add Speed Dial numbers follow the  
instructions below:  
For example, for Speed Dial numbers  
05 and 09. Press Speed Dial, 05,  
Speed Dial, 09.  
Speed Dial, OK, #03, Speed Dial, #02, and  
Start.  
Numbers can be added manually by entering  
them on the dial pad:  
The LCD shows: #05#09.  
G01:#05#09  
Speed Dial, OK, #03, 7, 0, 0, 1 (on the dial  
pad), and Start.  
e Press OK when you have finished  
adding numbers.  
This would dial ‘555–7001’. You can also add  
a pause by pressing the Redial/Pause key.  
f Use the dial pad to enter a name for the  
Group.  
Press OK.  
Note  
You can easily print a list of all your Speed  
Dial numbers. Numbers that are part of a  
group will be marked in the GROUP  
column. (See How to print a  
46  
 
Printing Reports  
9
9
Fax Journal (activity report)  
9
Fax reports  
9
You can set the machine to print a journal at  
specific intervals (every 50 faxes, 6, 12 or  
24 hours, 2 or 7 days). If you set the interval  
to Off, you can still print the report by  
following the steps on the  
You need to set up the Transmission  
Verification Report and Journal Period using  
the Menu key.  
Transmission Verification  
Report  
Reports on page 48. The default setting is  
Every 50 Faxes.  
9
a Press Menu, 2, 3, 2.  
You can use the Transmission Report as  
proof that you sent a fax. This report lists the  
time and date of transmission and whether  
the transmission was successful (OK). If you  
choose Onor On+Image, the report will print  
for every fax you send.  
b Press a or b to choose an interval.  
Press OK.  
(If you choose 7 days, the LCD will ask  
you to choose the first day for the 7-day  
countdown.)  
If you send a lot of faxes to the same place,  
you may need more than the job numbers to  
know which faxes you must send again.  
Choosing On+Imageor Off+Imagewill print  
a section of the fax's first page on the report  
to help you remember.  
6, 12, 24 hours, 2 or 7 days  
The machine will print the report at  
the chosen time and then erase all  
jobs from its memory. If the  
machine's memory becomes full with  
200 jobs before the time you chose  
has passed, the machine will print  
the Journal early and then erase all  
jobs from the memory. If you want an  
extra report before it is due to print,  
you can print it without erasing the  
jobs from the memory.  
9
When the Verification Report is turned Offor  
Off+Image, the Report will only print if there  
is a transmission error, with NG in the  
RESULT column.  
a Press Menu, 2, 3, 1.  
b Press a or b to choose Off+Image,  
On, On+Imageor Off.  
Press OK.  
Every 50 Faxes  
The machine will print the Journal  
when the machine has stored 50  
jobs.  
c Press Stop/Exit.  
c Enter the time to start printing in 24-hour  
format.  
Press OK.  
(For example: enter 19:45 for 7:45 PM.)  
d Press Stop/Exit.  
47  
       
Chapter 9  
Reports  
9
The following reports are available:  
1.Transmission  
Prints a Transmission Verification Report for  
your last transmission.  
2.Help List  
A help list about how to quickly program your  
machine.  
3.Quick-Dial  
Lists names and numbers stored in the  
Speed Dial memory, in numerical order.  
4.Fax Journal  
Lists information about the last incoming and  
outgoing faxes.  
(TX: Transmit.) (RX: Receive.)  
5.User Settings  
Lists your settings.  
How to print a report  
9
a Press Menu, 5.  
b Do one of the following:  
Press a or b to choose the report  
you want. Press OK.  
Enter the number of the report you  
want to print. For example, press 2 to  
print the help list.  
c Press Black Start.  
d Press Stop/Exit.  
48  
         
Section III  
Copy  
III  
 
Making copies  
10  
10  
Making multiple copies  
10  
How to copy  
10  
You can make up to 99 copies.  
a Make sure you are in Copy mode  
b Load your document.  
Entering Copy mode  
10  
.
Press  
(Copy) to enter Copy mode. The  
default setting is Fax. You can change the  
number of seconds or minutes that the  
machine stays in Copy mode. (Mode  
c Use the dial pad to enter the number of  
copies (up to 99).  
d Press Black Start or Color Start.  
Stop copying  
10  
To stop copying, press Stop/Exit.  
The LCD shows the default copy setting:  
1
2
3
1
2
3
Copy Ratio  
Quality  
No of Copies  
Making a single copy  
10  
a Make sure you are in Copy mode  
b Load your document.  
.
c Press Black Start or Color Start.  
50  
           
Making copies  
Copy options  
10  
Press  
Press  
Menu  
selection/  
Options  
Page  
When you want to quickly change the copy  
settings temporarily for the next copy, use the  
Copy Options key.  
Quality Normal  
Fast  
Best  
Enlarge/ 50%/69%/78%/  
Reduce  
83%/93%/97%/  
100%/104%/  
The machine returns to its default settings  
1 minute after it finishes copying, or if the  
mode timer returns the machine to Fax mode.  
For more information see Mode  
142%/186%/  
198%/200%/  
Custom(25-400%)  
Paper Type Plain Paper  
Inkjet Paper  
Brother Photo  
Other Photo  
Transparency  
Paper Size Letter  
Legal  
A4  
A5  
4"(W)x 6"(H)  
Brightness - nnonn +  
Page Layout Off(1 in 1)  
2 in 1 (P)  
10  
2 in 1 (L)  
4 in 1 (P)  
4 in 1 (L)  
Poster(3 x 3)  
No. of Copies No. of Copies: 01  
(01 - 99)  
Note  
You can save the copy settings you use  
most often by setting them as default. You  
can find instructions on how to do this in  
the section for each feature.  
51  
 
Chapter 10  
To change the default setting, follow the  
instruction below:  
Changing copy quality  
10  
You can choose from a range of quality  
settings. The default setting is Normal.  
a Press Menu, 3, 1.  
1.Quality  
To temporarily change the quality setting,  
follow the instruction below:  
b Press a or b to choose Normal, Best  
or Fast. Press OK.  
Press  
Normal Normal is the  
recommended  
c Press Stop/Exit.  
mode for ordinary  
printouts. This  
produces good copy  
quality with good  
copy speed.  
Enlarging or reducing the  
image copied  
10  
You can choose the following enlargement or  
reduction ratios:  
Fast  
Fast copy speed  
and lowest ink  
consumption. Use to  
save time printing  
documents to be  
proof-read, large  
documents or many  
copies.  
Custom(25-400%)allows you to enter a  
ratio from 25% to 400%.  
Auto sets the machine to calculate the  
reduction ratio that best fits the size of paper.  
Best  
Use best mode to  
copy precise images  
such as  
Press  
Custom(25-400%)  
200%  
photographs. This  
provides the highest  
resolution and the  
slowest speed.  
198% 4"x6"iA4  
186% 4"x6"iLTR  
142% A5iA4  
104% EXEiLTR  
100%  
and then a or b to  
choose  
Enlarge/Reduce  
a Make sure you are in Copy mode  
b Load your document.  
.
97% LTRiA4  
93% A4iLTR  
83%  
c Use the dial pad to enter the number of  
78%  
copies (up to 99).  
69% A4iA5  
50%  
d Press Copy Options and a or b to  
choose Quality.  
Press OK.  
To enlarge or reduce the next copy follow the  
instruction below:  
e Press a or b to choose Normal, Best  
or Fast. Press OK.  
a Make sure you are in Copy mode  
b Load your document.  
.
f Press Black Start or Color Start.  
c Use the dial pad to enter the number of  
copies (up to 99).  
52  
       
Making copies  
d Press Copy Options and a or b to  
choose Enlarge/Reduce.  
Press OK.  
Making N in 1 copies or a  
poster  
10  
The N in 1 copy feature can help you save  
paper by letting you copy two or four pages  
onto one printed page.  
e Do one of the following:  
Press a or b to choose the  
enlargement or reduction ratio you  
want. Press OK.  
You can also produce a poster. When you  
use the poster feature your machine divides  
your document into sections, then enlarges  
the sections so you can assemble them into a  
poster.  
Press a or b to choose  
Custom(25-400%). Press OK. Use  
the dial pad to enter an enlargement  
or reduction ratio from 25%to 400%.  
(For example, press 5 3 to enter  
53%.) Press OK.  
Important  
10  
Please make sure paper size is set to  
Letter, Legalor A4.  
f Press Black Start or Color Start.  
You cannot use the Enlarge/Reduce  
Note  
setting with the N in 1 and Poster features.  
Page Layout Options 2 in 1(P), 2 in 1(L),  
4 in 1(P), 4 in 1(L) or Poster are not  
available with Enlarge/Reduce.  
N in 1 color copies are not available.  
(P) means Portrait and (L) means  
Landscape.  
You can only make one poster copy at a  
time.  
a Make sure you are in Copy mode  
b Load your document.  
.
10  
c Use the dial pad to enter the number of  
copies (up to 99).  
d Press Copy Options and a or b to  
choose Page Layout.  
Press OK.  
e Press a or b to choose  
Off(1 in 1), 2 in 1 (P),  
2 in 1 (L), 4 in 1 (P),  
4 in 1 (L)or Poster(3 x 3).  
Press OK.  
f Press Black Start to scan the  
document. You can also press  
Color Start if you are using Poster  
layout.  
53  
   
Chapter 10  
g After the machine scans the page, press  
Place your document face down in the  
direction shown below:  
1 to scan the next page.  
2 in 1 (P)  
Next Page?  
1.Yes 2.No  
2 in 1 (L)  
h Place the next document on the scanner  
glass. Press OK.  
Repeat g and h for each page of the  
layout.  
4 in 1 (P)  
4 in 1 (L)  
Set Next Page  
Then Press OK  
i After all the pages have been scanned,  
press 2 in g to finish.  
Note  
Poster (3x3)  
If photo paper is chosen as the paper type  
setting for N in 1 copies, the images will be  
printed as if plain paper had been chosen.  
You can make a poster size copy of a  
photograph.  
54  
   
Making copies  
Color saturation  
10  
Adjusting Brightness,  
Contrast and Color  
The color saturation can only be changed  
through the default setting.  
10  
Brightness  
10  
a Press Menu, 3, 4.  
To temporarily change the brightness setting,  
follow the instructions below:  
4.Color Adjust  
b Press a or b to choose 1.Red,  
2.Greenor 3.Blue. Press OK.  
a Make sure you are in Copy mode  
b Load your document.  
.
c Press a to increase the color saturation  
or press b to decrease the color  
saturation. Press OK.  
c Use the dial pad to enter the number of  
copies (up to 99).  
d Do one of the followings:  
d Press Copy Options and a or b to  
choose Brightness.  
Press OK.  
Return to b to choose the next color.  
Press Stop/Exit.  
-nnonn+  
e
e Press a to make a lighter copy or press  
b to make a darker copy. Press OK.  
f Press Black Start or Color Start.  
To change the default setting follow the  
instructions below:  
a Press Menu, 3, 2.  
10  
b Press a to make a lighter copy or press  
b to make a darker copy.  
Press OK.  
c Press Stop/Exit.  
Contrast  
10  
Adjust the contrast to help an image look  
sharper and more vivid.  
The contrast can only be changed through  
the default setting.  
a Press Menu, 3, 3.  
3.Contrast  
b Press a or b to change the contrast.  
Press OK.  
c Press Stop/Exit.  
55  
           
Chapter 10  
Paper size  
10  
Paper options  
10  
If copying on paper other than Letter size, you  
will need to change the paper size setting.  
You can copy on Letter, Legal, A4, A5 or  
Photo [4in. (W) × 6in. (H) or 10cm(W) × 15cm  
(H)] paper.  
Paper type  
10  
If you are copying on special paper, set the  
machine for the type of paper you are using to  
get the best print quality.  
a Make sure you are in Copy mode  
b Load your document.  
.
a Make sure you are in Copy mode  
b Load your document.  
.
c Use the dial pad to enter the number of  
copies (up to 99).  
c Use the dial pad to enter the number of  
copies (up to 99).  
d Press Copy Options and a or b to  
choose Paper Size.  
Press OK.  
d Press Copy Options and a or b to  
choose Paper Type.  
Press OK.  
e Press a or b to choose the size of  
paper you are using Letter, Legal,  
A4, A5or 4"(W)x 6"(H).  
Press OK.  
e Press a or b to choose the type of  
paper you are using (Plain Paper,  
Inkjet Paper, Brother Photo,  
Other Photoor Transparency).  
Press OK.  
f Press Black Start or Color Start.  
Note  
f Press Black Start or Color Start.  
To change the default paper type setting  
Note  
To change the default paper type setting  
56  
         
Section IV  
Walk-up Photo Printing  
IV  
PhotoCapture Center®: Printing photos from a  
USB Flash memory drive  
 
®
PhotoCapture Center : Printing  
photos from a USB Flash  
memory drive  
11  
11  
PhotoCapture Center®  
Operations  
Adapters are not included with the  
machine. Contact a third party supplier for  
adapters.  
11  
®
The PhotoCapture Center feature lets you  
print digital photos from your digital camera at  
high resolution to get photo quality printing.  
Printing from a USB Flash  
memory drive without a PC  
11  
USB Flash memory drive  
folder structure  
Even if your machine is not connected to your  
computer, you can print photos directly from  
digital camera or USB Flash Memory drive.  
11  
To avoid errors, remember the following  
points:  
The image file extension must be .JPG  
(Other image file extensions like .JPEG,  
.TIF, .GIF and so on will not be  
recognized).  
Using PhotoCapture Center®  
from your computer  
11  
You can access a USB Flash memory drive  
that is inserted in the front of the machine  
from your PC.  
®
Walk-up PhotoCapture Center printing  
must be performed separately from  
®
PhotoCapture Center operations using  
the PC. (Simultaneous operation is not  
available.)  
®
®
(See PhotoCapture Center for Windows or  
®
Remote Setup & PhotoCapture Center for  
®
Macintosh in the Software User's Guide on  
The machine can read up to 999 files  
(including the folder inside media) on a  
USB Flash memory drive.  
the CD-ROM.)  
Using a USB Flash memory  
drive  
The DPOF file on the USB Flash memory  
drive must be in a valid format. (See  
11  
Your Brother machine has a USB direct  
interface for use with a USB Flash memory  
drive.  
Please be aware of the following:  
When printing the INDEX or IMAGE, the  
®
PhotoCapture Center will print all the  
valid images, even if one or more images  
have been corrupted. The corrupted  
image will not be printed.  
22 mm or less  
This machine supports USB Flash  
memory drives that have been formatted  
®
by Windows .  
11 mm or less  
USB Flash memory drive  
58  
           
®
PhotoCapture Center : Printing photos from a USB Flash memory drive  
Getting started  
11  
CAUTION  
Firmly put a USB Flash memory drive into the  
USB direct interface.  
DO NOT unplug the power cord or remove  
the USB Flash memory drive from the USB  
direct interface while the machine is  
reading or writing to the USB Flash memory  
drive (the PhotoCapture key is blinking).  
You will lose your data or damage the  
card.  
1
1
USB Flash memory drive  
CAUTION  
The USB direct interface supports only a  
USB Flash memory drive, a PictBridge  
compatible camera, or a digital camera that  
uses the USB mass storage standard. Any  
other USB devices are not supported.  
The PhotoCapture key lights  
11  
PhotoCapture light is on, the USB Flash  
memory drive is properly inserted.  
PhotoCapture light is off, the USB Flash  
memory drive is not properly inserted.  
PhotoCapture light is blinking, the USB  
Flash memory drive is being read or  
written to.  
59  
 
Chapter 11  
Print Index (Thumbnails)  
11  
How to print from a  
USB Flash memory  
drive  
®
The PhotoCapture Center assigns numbers  
for images (such as No.1, No.2, No.3, and so  
on).  
11  
Before printing a photo you must first print a  
thumbnail index to choose the number of the  
photo you want to print. Follow the  
instructions below to start printing directly  
from your USB Flash memory drive:  
a Make sure you have put the USB Flash  
memory drive in the USB direct  
interface. The LCD will show the  
following message:  
®
The PhotoCapture Center does not  
recognize any other numbers or file names  
that your digital camera or PC has used to  
identify the pictures. You can print a  
thumbnail page (Index page with 5 images  
per line). This will show all the pictures on the  
USB Flash memory drive.  
USB Mem. Active  
Press PhotoCa...  
b Press PhotoCapture. For DPOF  
c Press a or b to choose Print Index.  
Press OK.  
d Press Color Start to start printing the  
index sheet. Make a note of the image  
number you want to print. See Print  
a Make sure you have put the USB Flash  
memory drive in the USB direct  
interface.  
e Press a or b to choose Print Images  
and then press OK. See Printing  
Press  
(PhotoCapture).  
b Press a or b to choose Print Index.  
Press OK.  
f Enter the image number and press OK.  
g Press Color Start to start printing.  
c Press a or b to choose the type of paper  
you are using, Plain Paper,  
Inkjet Paper, Brother Photoor  
Other Photo.  
Press OK.  
d Press a or b to choose the paper size  
you are using, Letteror A4.  
Press OK.  
e Press Color Start to print.  
60  
       
®
PhotoCapture Center : Printing photos from a USB Flash memory drive  
g Press a or b to choose the paper size  
you are using, Letter, A4, 4"x 6"or  
5"x 7".  
Printing Images  
11  
Before you can print an individual image, you  
have to know the image number.  
If you choose Letter or A4, go to h.  
If you choose another size, go to i.  
a Make sure you have put the USB Flash  
memory drive in the USB direct  
interface.  
If you have finished choosing  
settings, press Color Start.  
b Print the index first. (See Print Index  
h Press a or b to choose the print size  
(4"x 3", 5"x 3.5", 6"x 4",  
7"x 5"or 8"x 6").  
Press  
(PhotoCapture).  
Press OK.  
c Press a or b to choose Print Images.  
Press OK.  
i Do one of the following:  
To choose the number of copies go  
to j.  
Note  
If your USB Flash memory drive  
contains valid DPOF information, the  
LCD will show DPOF Print:Yes. See  
If you have finished choosing  
settings, press Color Start.  
j Enter the number of copies you want.  
Press OK.  
d Enter the image number that you want to  
print from the thumbnail index.  
Press OK.  
k Press Color Start to print.  
The printing positions when using Letter are  
shown below.  
No.:1,3,6  
1
2
3
Multiple numbers can be entered by  
using the OK key to separate numbers.  
For example 1, OK, 3, OK, 6 would print  
images 1,3 and 6.  
4"x 3"  
5"x 3.5"  
6"x 4"  
11  
The # key can be used to print a range  
of numbers, for example 1, #, 5 would  
print all images from 1 to 5.  
4
5
e After you have chosen all the images  
you want to print, press OK to choose  
your settings.  
7"x 5"  
8"x 6"  
If you have already chosen your  
settings, press Color Start.  
f Press a or b to choose the type of paper  
you are using, Plain Paper,  
Inkjet Paper, Brother Photoor  
Other Photo.  
Press OK.  
61  
         
Chapter 11  
g Press a or b to choose the print size  
(4"x 3", 5"x 3.5", 6"x 4",  
7"x 5"or 8"x 6").  
DPOF printing  
11  
DPOF stands for Digital Print Order Format.  
Press OK.  
Major digital camera manufacturers (Canon  
Inc., Eastman Kodak Company Fuji Photo  
Film Co. Ltd., Matsushita Electric Industrial  
Co. Ltd. and Sony Corporation) created this  
standard to make it easier to print images  
from a digital camera.  
h Press Color Start to print.  
Note  
When using DPOF printing the print  
quality, brightness, contrast, cropping and  
borderless settings are not available.  
If your digital camera supports DPOF  
printing, you will be able to choose on the  
digital camera display the images and  
number of copies you want to print.  
To print directly from a USB Flash memory  
drive with DPOF information on it follow the  
instructions below:  
a Firmly insert the USB Flash memory  
drive into the USB direct interface.  
USB Mem. Active  
Press  
(PhotoCapture).  
b Press a or b to choose Print Images.  
Press OK.  
c If there is a DPOF file on the USB Flash  
memory drive, the LCD will show:  
DPOF Print:Yese  
d Press a or b to choose  
DPOF Print:Yes. Press OK.  
e Press a or b to choose the type of paper  
you are using, Plain Paper,  
Inkjet Paper, Brother Photoor  
Other Photo.  
Press OK.  
f Press a or b to choose the paper size  
you are using, Letter, A4, 4"x 6"or  
5"x 7".  
If you chose Letter or A4, go to g.  
If you chose another size, go to h.  
If you have finished choosing  
settings, press Color Start.  
62  
       
®
PhotoCapture Center : Printing photos from a USB Flash memory drive  
PhotoCapture Center®  
print settings  
Print Size  
11  
This setting is available only when you  
choose Letter or A4 in the paper size setting.  
11  
These settings will remain until you change  
them again.  
a Press Menu, 4, 4.  
b Press a or b to choose the print size you  
are using, 4"x 3", 5"x 3.5",  
6"x 4", 7"x 5"or 8"x 6".  
Press OK.  
Print quality  
11  
a Press Menu, 4, 1.  
c Press Stop/Exit.  
b Press a or b to choose Normalor  
Photo.  
Press OK.  
Adjusting Brightness and  
Contrast  
11  
c Press Stop/Exit.  
Brightness  
11  
Paper Options  
11  
a Press Menu, 4, 5.  
Paper Type  
11  
b Press a or b to make a lighter or darker  
print.  
a Press Menu, 4, 2.  
Press OK.  
b Press a or b to choose Plain Paper,  
Inkjet Paper, Brother Photoor  
Other Photo.  
c Press Stop/Exit.  
Contrast  
11  
Press OK.  
You can choose the contrast setting. More  
contrast will make an image look sharper and  
more vivid.  
c Press Stop/Exit.  
11  
Paper Size  
11  
a Press Menu, 4, 6.  
a Press Menu, 4, 3.  
b Press a or b to increase or decrease the  
b Press a or b to choose the paper size  
you are using, Letter, A4, 4"x 6"or  
5"x 7".  
contrast.  
Press OK.  
c Press Stop/Exit.  
Press OK.  
c Press Stop/Exit.  
63  
                 
Chapter 11  
Cropping  
11  
Understanding the  
Error Messages  
11  
If your photo is too long or wide to fit the  
available space on your chosen layout, part  
of the image will be automatically cropped.  
Once you are familiar with the types of errors  
that can occur while you are using  
The default setting is On. If you want to print  
the whole image, turn this setting to Off.  
®
PhotoCapture Center , you can easily  
identify and troubleshoot any problems.  
a Press Menu, 4, 7.  
Hub is Unusable.  
This message will appear if a Hub or USB  
Flash memory drive with a Hub has been  
put into the USB direct interface.  
b Press a or b to choose Off(or On).  
Press OK.  
c Press Stop/Exit.  
Cropping: On  
No File  
11  
This message will appear if you try to  
access a USB Flash memory drive in the  
USB direct interface that does not contain  
a .JPG file.  
Out of Memory  
This message will appear if you are  
working with images that are too large for  
the machine's memory.  
Cropping: Off  
11  
Unusable Device  
This message will appear if a USB device  
or USB Flash memory drive that is not  
supported has been connected to the USB  
direct interface. (For more information,  
This message will also appear if you  
connect a broken device to the USB direct  
interface.  
Borderless printing  
11  
This feature expands the printable area to the  
edges of the paper. Printing time will be  
slightly slower.  
a Press Menu, 4, 8.  
b Press a or b to choose Off(or On).  
Press OK.  
c Press Stop/Exit.  
64  
     
Printing photos from a camera  
12  
12  
Depending on your camera some of these  
settings may not be available.  
Printing photos  
directly from a  
PictBridge camera  
Camera Menu  
Selections  
Options  
12  
Paper Size  
4"×6", Printer Settings  
(Default setting)  
Paper Type  
Plain Paper,  
Glossy Paper,  
Inkjet Paper,  
Printer Settings (Default  
setting)  
Your Brother machine supports the  
PictBridge standard, allowing you to connect  
to and print photos directly from any  
PictBridge compatible digital camera.  
Layout  
Borderless: On,  
Borderless: Off,  
Printer Settings (Default  
setting)  
If your camera is using the USB Mass  
Storage standard, you can also print photos  
from a digital camera without PictBridge. See  
-
DPOF setting  
Print Quality  
Normal, Fine,  
Printer Settings (Default  
setting)  
1
2
See DPOF printing on page 66 for more details.  
PictBridge requirements  
12  
If your camera is set to use the Printer Settings  
(Default setting), the machine will print your photo  
using the following settings.  
To avoid errors, remember the following  
points:  
Settings  
Options  
4"×6"  
The machine and the digital camera must  
Paper Size  
Paper Type  
Layout  
be connected using a suitable USB cable.  
Glossy Paper  
Borderless: On  
Fine  
The image file extension must be .JPG  
(Other image file extensions like .JPEG,  
.TIF, .GIF and so on will not be  
recognized).  
12  
Print Quality  
When your camera does not have any  
®
PhotoCapture Center operations are not  
menu selections, this setting is also used.  
available when using the PictBridge  
feature.  
The names and availability of each setting  
depends on the specification of your  
camera.  
Setting your digital camera  
12  
Please refer to the documentation supplied  
with your camera for more detailed  
information on changing PictBridge settings.  
Make sure your camera is in PictBridge  
mode. The following PictBridge settings may  
be available from the LCD of your PictBridge  
compatible camera.  
65  
             
Chapter 12  
Printing Images  
12  
DPOF printing  
12  
DPOF stands for Digital Print Order Format.  
Note  
Major digital camera manufacturers (Canon  
Inc., Eastman Kodak Company, Fuji Photo  
Film Co. Ltd., Matsushita Electric Industrial  
Co. Ltd. and Sony Corporation) created this  
standard to make it easier to print images  
from a digital camera.  
Remove a USB Flash memory drive from  
the machine before connecting a digital  
camera.  
a Make sure that your camera is turned  
off. Connect your camera to the USB  
direct interface (1) on the machine using  
the USB cable.  
If your digital camera supports DPOF  
printing, you will be able to choose on the  
digital camera display the images and  
number of copies you want to print.  
1
1
USB direct interface  
b Turn on the camera.  
When the machine has recognized the  
camera, the LCD shows the following  
message:  
Camera Connected  
c Choose the photo you want to print  
following the instructions from your  
camera.  
When the machine starts printing a  
photo, the LCD will show Printing.  
WARNING  
To prevent damage to your machine, do not  
connect any device other than a digital  
camera or USB Flash memory drive to the  
USB direct interface.  
66  
     
Printing photos from a camera  
Printing Images  
12  
Printing photos  
directly from a digital  
camera (without  
PictBridge)  
Note  
Remove a USB Flash memory drive from  
the machine before connecting a digital  
camera.  
12  
If your camera supports the USB Mass  
Storage standard, you can connect your  
camera in storage mode. This enables you to  
print photos from your camera.  
a Make sure that your camera is turned  
off. Connect your camera to the USB  
direct interface (1) on the machine using  
the USB cable.  
If you would like to print photos in PictBridge  
Note  
The name, availability and operation differ  
among digital cameras. Please refer to the  
documentation supplied with your camera  
for detailed information, such as how to  
switch from PictBridge mode to USB mass  
storage mode.  
1
1
USB direct interface  
b Turn on the camera.  
c Follow the steps in Printing  
WARNING  
12  
To prevent damage to your machine, do not  
connect any device other than a digital  
camera or USB Flash memory drive to the  
USB direct interface.  
67  
     
Chapter 12  
Understanding the  
Error Messages  
12  
Once you are familiar with the types of errors  
that can occur while you are using PictBridge,  
you can easily identify and troubleshoot any  
problems.  
Out of Memory  
This message will appear if you are  
working with images that are too large for  
the machine's memory.  
Unusable Device  
This message will appear if you connect a  
camera which is not in PictBridge mode  
nor using the USB Mass Storage  
standard. This message will also appear if  
you connect a broken device to the USB  
direct interface.  
For more detailed solutions see Error  
68  
 
Section V  
Software  
V
 
Software features  
13  
13  
The CD-ROM includes the Software User’s  
Guide for features available when connected  
to a computer (for example, printing and  
scanning). The guide has easy to use links  
that, when clicked, will take you directly to a  
particular section.  
c
Click the heading you would like to view  
from the list at the left of the window.  
You can find information on these features:  
Printing  
Scanning  
®
ControlCenter3 (for Windows )  
®
ControlCenter2 (for Macintosh )  
Faxing from your computer  
®
PhotoCapture Center  
®
(For Macintosh )  
How to read the HTML User’s Guide  
®
a Make sure your Macintosh is turned  
This is a quick reference to use the HTML  
User’s Guide.  
on. Insert the Brother CD-ROM into your  
CD-ROM drive.  
®
(For Windows )  
b Double-click the Documentation icon.  
Note  
c Double-click your language folder, and  
If you have not installed the software, see  
then double-click the top page file.  
d Click SOFTWARE USER’S GUIDE in  
the top menu, and then click the heading  
you would like to read from the list at the  
left of the window.  
a From the Start menu, point to Brother,  
MFC-XXXX (where XXXX is your model  
number) from the programs group, then  
click User’s Guides in HTML format.  
b Click SOFTWARE USER’S GUIDE  
from the top menu.  
70  
 
Safety and Legal  
A
A
Choosing a location  
A
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put  
the machine near a telephone wall jack and a standard AC power outlet. Choose a location where  
the temperature remains between 50° F and 95° F (10° C and 35° C).  
CAUTION  
• Avoid placing your machine in a high-traffic area.  
• Avoid placing your machine on a carpet.  
• DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment,  
chemicals or water.  
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.  
• DO NOT connect your machine to electrical outlets controlled by wall switches or automatic  
timers.  
• Disruption of power can wipe out information in the machine's memory.  
• Do not connect your machine to electrical outlets on the same circuit as large appliances or  
other equipment that might disrupt the power supply.  
• Avoid interference sources, such as speakers or the base units of non-Brother cordless  
telephones.  
72  
   
Safety and Legal  
To use the machine safely  
A
Please keep these instructions for later reference and read them before attempting any  
maintenance.  
WARNING  
There are high voltage electrodes inside the machine. Before you clean the inside of the  
machine, make sure you have unplugged the telephone line cord first and then the power cord  
from the AC power outlet. Doing this will prevent an electrical shock.  
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.  
Always make sure the plug is fully inserted.  
DO NOT pull in the middle of the AC power cord. Doing this might cause an electrical shock.  
A
73  
 
DO NOT put your hands on the edge of the machine under the document cover or the scanner  
cover. Doing this may cause injury.  
DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing  
this may cause injury.  
DO NOT touch the paper feed roller. Doing this may cause injury.  
74  
Safety and Legal  
DO NOT touch the area shaded in the illustration. Doing this may cause injury.  
When moving the machine you must lift it from the base, by placing a hand at each side of the  
unit as shown in the illustration. Do not carry the machine by holding the scanner cover.  
DO NOT use flammable substances or any type of spray to clean the inside or outside of the  
machine. Doing this may cause a fire or electrical shock.  
A
If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn  
off the power switch and unplug the machine from the AC power outlet. Call Brother Customer  
Service. (See Brother numbers on page i.)  
If metal objects, water or other liquids get inside the machine, immediately turn off the power  
switch and unplug the machine from the AC power outlet. Call Brother Customer Service. (See  
75  
WARNING  
• Use caution when installing or modifying telephone lines. Never touch telephone wires or  
terminals that are not insulated unless the telephone line has been unplugged at the wall  
jack. Never install telephone wiring during a lightning storm. Never install a telephone wall  
jack in a wet location.  
• This product must be installed near an AC power outlet that is easily accessible. In case of  
an emergency, you must unplug the power cord from the AC power outlet to shut off the  
power completely.  
• Always make sure the plug is fully inserted.  
• To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line  
cord.  
CAUTION  
Lightning and power surges can damage this product! We recommend that you use a quality  
surge protection device on the AC power line and on the telephone line, or unplug the cords  
during a lightning storm.  
WARNING  
IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should always be followed to  
reduce the risk of fire, electric shock and injury to people, including the following:  
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink  
or washing machine, in a wet basement or near a swimming pool.  
2 Avoid using this product during an electrical storm. There may be a remote risk of electric  
shock from lightning.  
3 DO NOT use this product to report a gas leak in the vicinity of the leak.  
4 Use only the power cord provided with the machine.  
76  
Safety and Legal  
Important safety instructions  
A
1 Read all of these instructions.  
2 Save them for later reference.  
3 Follow all warnings and instructions marked on the product.  
4 Unplug this product from the wall outlet before cleaning the inside of the machine. Do not use  
liquid or aerosol cleaners. Use a damp cloth for cleaning.  
5 Do not use this product near water.  
6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing  
serious damage to the product.  
7 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To  
ensure reliable operation of the product and to protect it from overheating, these openings  
must not be blocked or covered. The openings should never be blocked by placing the product  
on a bed, sofa, rug, or other similar surface. This product should never be placed near or over  
a radiator or heater. This product should never be placed in a built-in installation unless proper  
ventilation is provided.  
8 This product should be operated from the type of power source indicated on the label. If you  
are not sure of the type of power available, call your dealer or local power company.  
9 Use only the power cord supplied with this machine.  
10 Do not allow anything to rest on the power cord. Do not place this product where people can  
walk on the cord.  
11 If an extension cord is used with this product, make sure that the total ampere ratings of the  
products plugged into the extension cord do not exceed the extension cord ampere rating.  
Also, make sure that the total of all products plugged into the AC power outlet does not exceed  
15 amperes (USA only).  
12 Do not place anything in front of the machine that will block received faxes. Do not place  
anything in the path of received faxes.  
13 Wait until pages have exited the machine before picking them up.  
14 Never push objects of any kind into this product through cabinet slots, since they may touch  
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never  
spill liquid of any kind on the product. Do not attempt to service this product yourself because  
opening or removing covers may expose you to dangerous voltage points and other risks and  
may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the  
location of your nearest Brother Authorized Service Center, please call the following:  
A
In USA: 1-800-284-4357  
In Canada: 1-877-BROTHER  
15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized  
Service Personnel under the following conditions:  
When the power cord is damaged or frayed.  
If liquid has been spilled into the product.  
77  
 
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating instructions are followed,  
adjust only those controls that are covered by the operating instructions. Improper  
adjustment of other controls may result in damage and will often require extensive work by  
a qualified technician to restore the product to normal operation.  
If the product has been dropped or the cabinet has been damaged.  
If the product exhibits a distinct change in performance, indicating a need for service.  
16 To protect your product against power surges, we recommend the use of a power protection  
device (Surge Protector).  
17 To reduce the risk of fire, electric shock and injury to people, note the following:  
Do not use this product near appliances that use water, a swimming pool, or in a wet  
basement.  
Do not use the machine during an electrical storm (there is the remote possibility of an  
electrical shock) or to report a gas leak in the vicinity of the leak.  
18 Caution - To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord.  
Standard telephone and FCC Notices (These notices are in effect  
on models sold and used in the United States only.)  
A
When programming emergency numbers or making test calls to emergency numbers:  
Remain on the line and briefly explain to the dispatcher the reason for the call before hanging  
up.  
Perform these activities in the off-peak hours, such as early morning or late evening.  
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the  
ACTA. On the backside of this equipment is a label that contains, among other information, a  
product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided  
to the telephone company.  
You may safely connect this equipment to the telephone line by means of a standard modular jack,  
USOC RJ11C.  
A plug and jack used to connect this equipment to the premises wiring and telephone network  
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A  
compliant telephone cord and modular plug is provided with this product. It is designed to be  
connected to a compatible modular jack that is also compliant. See installation instructions for  
details.  
The REN is used to determine the number of devices that may be connected to a telephone line.  
Excessive RENs on a telephone line may result in the devices not ringing in response to an  
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be  
certain of the number of devices that may be connected to a line, as determined by the total RENs,  
contact the local telephone company. For products approved after July 23, 2001, the REN for this  
product is part of the product identifier that has the format US:AAAEQ##TXXXX.The digits  
represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier  
products, the REN is separately shown on the label.  
78  
 
Safety and Legal  
If this equipment causes harm to the telephone network, the telephone company will notify you in  
advance that temporary discontinuance of service may be required. But if advance notice isn't  
practical, the telephone company will notify the customer as soon as possible. Also, you will be  
advised of your right to file a complaint with the FCC if you believe it is necessary.  
The telephone company may make changes in its facilities, equipment, operations or procedures  
that could affect the operation of the equipment. If this happens the telephone company will  
provide advance notice in order for you to make necessary modifications to maintain uninterrupted  
service.  
If trouble is experienced with this equipment, for repair or warranty information, please contact  
Brother Customer Service. (See Brother numbers on page i.) If the equipment is causing harm to  
the telephone network, the telephone company may request that you disconnect the equipment  
until the problem is resolved.  
Connection to party line service is subject to state tariffs. Contact the state public utility  
commission, public service commission or corporation commission for information.  
If your home has specially wired alarm equipment connected to the telephone line, ensure the  
installation of this equipment does not disable your alarm equipment. If you have questions about  
what will disable alarm equipment, call your telephone company or a qualified installer.  
If you are not able to solve a problem with your machine, call Brother Customer Service. (See  
WARNING  
For protection against the risk of electrical shock, always disconnect all cables from the wall  
outlet before servicing, modifying or installing the equipment.  
This equipment may not be used on coin service lines provided by the telephone company or  
connected to party lines.  
Brother cannot accept any financial or other responsibilities that may be the result of your use  
of this information, including direct, special or consequential damages. There are no warranties  
extended or granted by this document.  
This machine has been certified to comply with FCC standards, which are applied to the USA  
only.  
A
79  
Federal Communications Commission (FCC) Declaration of  
Conformity (USA only)  
A
Responsible Party:  
Brother International Corporation  
100 Somerset Corporate Boulevard  
Bridgewater, NJ 08807-0911 USA  
TEL: (908) 704-1700  
declares, that the products  
Product Name: MFC-230C  
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This  
device may not cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This equipment generates, uses, and can  
radiate radio frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by turning the equipment  
off and on, the user is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Call the dealer or an experienced radio/TV technician for help.  
IMPORTANT  
Changes or modifications not expressly approved by Brother Industries, Ltd. could void the  
user's authority to operate the equipment.  
Industry Canada Compliance Statement (Canada only)  
A
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
80  
   
Safety and Legal  
Legal limitations for copying  
A
Color reproductions of certain documents are illegal and may result in either criminal or civil  
liability. This memorandum is intended to be a guide rather than a complete listing of every  
possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular  
questionable documents.  
The following documents issued by the United States/Canadian Government or any of its  
Agencies may not be copied:  
Money  
Bonds or other certificates of indebtedness  
Certificates of Deposit  
Internal Revenue Stamps (canceled or uncanceled)  
Selective Service or draft papers  
Passports  
United States/Canadian Postage Stamps (canceled or uncanceled)  
Food Stamps  
Immigration Papers  
Checks or drafts drawn by Governmental agencies  
Identifying badges or insignias  
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair use’.  
Multiple copies would indicate improper use.  
Works of art should be considered the equivalent of copyrighted works.  
Licenses and Certificates of Title to motor vehicles may not be copied under certain  
state/provincial laws.  
A
81  
 
Trademarks  
A
The Brother logo is a registered trademark of Brother Industries, Ltd.  
Brother is a registered trademark of Brother Industries, Ltd.  
Multi-Function Link is a registered trademark of Brother International Corporation.  
© 2007 Brother Industries, Ltd. All rights reserved.  
Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.  
Macintosh and TrueType are registered trademarks of Apple Computer, Inc.  
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of  
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.  
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.  
Microdrive is a trademark of International Business Machine Corporation.  
PictBridge is a trademark.  
FaceFilter Studio is a trademark of Reallusion, Inc.  
Each company whose software title is mentioned in this manual has a Software License  
Agreement specific to its proprietary programs.  
All other brand and product names mentioned in this User's Guide and the Software User's  
Guide are registered trademarks of their respective companies.  
82  
 
Troubleshooting and Routine  
Maintenance  
B
B
Troubleshooting  
B
IMPORTANT  
For technical help, you must call the country where you bought the machine. Calls must be  
made from within that country.  
If you think there is a problem with your machine, check the chart below and follow the  
troubleshooting tips.  
Most problems can be easily resolved by yourself. If you need additional help, the Brother  
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at  
If you are having difficulty with your machine  
B
Printing  
Difficulty  
Suggestions  
No printout  
Check the interface cable connection on both the machine and your computer.  
(See the Quick Setup Guide.)  
Check that the machine is plugged in and that the On/Off key is on.  
One or more ink cartridges are empty. (See Replacing the ink  
Check to see if the LCD is showing an error message. (See Error  
Check that the correct printer driver has been installed and chosen.  
Make sure the machine is online. Click Start and then Printers and Faxes.  
Right-click and choose ‘Brother MFC-XXXX (where XXXX is your model name)’,  
and make sure that ‘Use Printer Offline’ is unchecked.  
Poor print quality  
Check the print quality. (See Checking the print quality on page 99.)  
Make sure that the Printer Driver or Paper Type setting in the menu matches the  
type of paper you are using. (See Printing in the Software User's Guide on the  
CD-ROM and Paper Type on page 18.)  
Make sure that your ink cartridges are fresh. The following may cause ink to clog:  
The expiration date written on the cartridge package has passed. (Cartridges  
stay usable for up to two years if kept in their original packaging.)  
B
The ink cartridge was in your machine over six months.  
The ink cartridge may not have been stored properly before use.  
Try using the recommended types of paper. (See Acceptable paper and other  
The recommended environment for your machine is between 68° F to 91° F (20° C  
to 33° C).  
83  
       
Printing (Continued)  
Difficulty  
Suggestions  
White horizontal lines appear in text Clean the print head. (See Cleaning the print head on page 98.)  
or graphics.  
Try using the recommended types of paper. (See Acceptable paper and other  
The machine prints blank pages.  
Characters and lines are stacked.  
Clean the print head. (See Cleaning the print head on page 98.)  
Check the printing alignment. (See Checking the print alignment on page 100.)  
Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide  
is adjusted correctly. (See Loading paper and other media on page 13.)  
Make sure the Jam Clear Cover is set properly.  
Smudged stain at the top center of Make sure the paper is not too thick or curled. (See Acceptable paper and other  
the printed page.  
Printing appears dirty or ink seems Make sure you are using the proper types of paper. (See Acceptable paper and  
to run.  
other media on page 9.) Don't handle the paper until the ink is dry.  
Stains appear on the reverse side  
or at the bottom of the page.  
Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer  
Make sure you are using the paper support flap. (See Loading paper and other  
The machine prints dense lines on Check Reverse Order in the Basic tab of the printer driver.  
the page.  
The printouts are wrinkled.  
In the printer driver Basic tab, click Settings, and uncheck Bi-Directional  
Printing.  
Cannot perform ‘2 in 1’ or ‘4 in 1’  
printing.  
Check that the paper size setting in the application and in the printer driver are the  
same.  
Print speed is too slow.  
Try changing the printer driver setting. The highest resolution needs longer data  
processing, sending and printing time. Try the other quality settings in the printer  
driver Basic tab. Also, click the Settings tab, and make sure you uncheck Color  
Enhance (True2Life®).  
Turn the borderless feature off. Borderless printing is slower than normal printing.  
(See Printing for Windows® or Printing and Faxing for Macintosh® in the Software  
User's Guide on the CD-ROM.)  
True2Life® is not working properly. If the image data is not full color in your application (such as 256 color), True2Life®  
will not work. Use at least 24 bit color data with the True2Life® feature.  
Machine feeds multiple pages  
Make sure the paper is loaded properly in the paper tray. (See Loading paper and  
Check that more than two types of paper are not loaded in the paper tray at any  
one time.  
Printed pages are not stacked  
neatly.  
Make sure you are using the paper support flap. (See Loading paper and other  
Printed pages double feed and  
cause a paper jam.  
Make sure you pull out the paper support until it clicks and unfold the paper  
support flap.  
Machine does not print from Paint  
Brush.  
Try setting the Display setting to ‘256 colors.’  
Try to reduce the print resolution. (See Printing for Windows® or Printing and  
Faxing for Macintosh® in the Software User's Guide on the CD-ROM.)  
Machine does not print from Adobe  
Illustrator.  
84  
Troubleshooting and Routine Maintenance  
Printing (Continued)  
Difficulty  
Suggestions  
Reduce the printing resolution. (See Printing for Windows® or Printing and Faxing  
for Macintosh® in the Software User's Guide on the CD-ROM.)  
The machine cannot print full pages  
of a document.  
Out of Memorymessage occurs.  
Reduce the complexity of your document and try again. Reduce the graphic  
quality or the number of font sizes within your application software.  
Printing Received Faxes  
Difficulty  
Suggestions  
Condensed print and white streaks You probably had a bad connection, with static or interference on the telephone  
across the page or the top and  
bottom of sentences are cut off.  
line. Ask the other party to send the fax again.  
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the  
problem is with the sending machine. Try receiving from another fax machine.  
Received color fax prints only in  
black and white.  
Replace the color ink cartridges that are empty or nearly empty, and then ask the  
other person to send the color fax again. (See Replacing the ink  
Left and Right margins are cut off or Turn on Auto Reduction. (See Printing a reduced incoming fax on page 33.)  
a single page is printed on two  
pages.  
Telephone Line or Connections  
Difficulty  
Suggestions  
Dialing does not work. (No dial  
tone)  
Check that the machine is plugged in and switched on.  
Check all line cord connection.  
Change Tone/Pulse setting. (See Quick Setup Guide.)  
Send a fax manually and wait to hear the fax receiving tones before you press  
Black Start or Color Start. (See Sending a fax manually on page 29)  
The machine does not answer  
when called.  
Make sure the machine is in the correct receiving mode for your setup. (See  
Receive modes on page 30.) Check for a dial tone. If possible, call your machine  
to hear it answer. If there is still no answer, check the telephone line cord  
connection. If there is no ringing when you call your machine, ask your telephone  
company to check the line.  
Receiving Faxes  
Difficulty  
Suggestions  
Cannot receive a fax  
Make sure the machine is in the correct receiving mode for your setup. (See  
If you often have interference on the telephone line, try changing the menu setting  
of Compatibility to Basic. (See Telephone line interference on page 94.)  
B
85  
     
Sending Faxes  
Difficulty  
Suggestions  
Cannot send a fax  
Make sure that the Fax  
key is illuminated. (See Entering Fax  
Ask the other party to check that the receiving machine has paper.  
Print the Transmission Verification Report and check for an error. (See  
Transmission Verification Report  
says ‘Result:NG’ or  
‘Result:ERROR’.  
There is probably temporary noise or static on the line. Try sending the fax again.  
If you send a PC FAX message and get ‘Result:NG’ on the Transmission  
Verification Report, your machine may be out of memory. If the problem continues,  
ask the telephone company to check your telephone line.  
If you often get transmission errors due to possible interference on the telephone  
line, try changing the menu setting of Compatibility to Basic. (See Telephone line  
Poor fax send quality.  
Try changing your resolution to Fineor S.Fine. Make a copy to check your  
machine's scanner operation. If the copy quality is not good, clean the scanner.  
Handling Incoming Calls  
Difficulty  
Suggestions  
The machine ‘Hears’ a voice as a  
CNG Tone.  
If Easy Receive is set to on, your machine is more sensitive to sounds. It may  
mistakenly interpret certain voices or music on the line as a fax machine calling  
and respond with fax receiving tones. Deactivate the machine by pressing  
Stop/Exit. Try avoiding this problem by turning Easy Receive to off. ( See Easy  
Sending a Fax Call to the machine. If you answered at the machine, press Black Start and hang up at once. If you  
answered on an external or extension telephone, press your Fax Receive Code  
(default setting is l51). When your machine answers, hang up.  
Custom features on a single line.  
If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or  
other custom feature on a single telephone line with your machine, it may create  
a problem sending or receiving faxes.  
For example: If you subscribe to Call Waiting or some other custom service and  
it signal comes through the line while your machine is sending or receiving a fax,  
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature  
should help overcome this problem. This condition is related to the telephone  
system industry and is common to all devices that send and receive information  
on a single, shared line with custom features. If avoiding a slight interruption is  
crucial to your business, a separate telephone line with no custom features is  
recommended.  
Menu Setting Difficulties  
Difficulty  
Suggestions  
The machine beeps when you try to  
access the Setup Receive menu.  
If the Fax  
key is not illuminated, press it to turn on Fax mode. The Setup  
Receive setting is available only when the machine is in Fax mode.  
86  
     
Troubleshooting and Routine Maintenance  
Copying Difficulties  
Difficulty  
Suggestions  
Cannot make a copy  
Make sure that the Copy  
key is illuminated. (See Entering Copy  
Vertical streaks appear in copies  
If you see vertical streaks on copies, clean the scanner. (See Cleaning the  
Scanning Difficulties  
Difficulty  
Suggestions  
TWAIN/WIA errors appear when  
starting to scan.  
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In  
PaperPort™ 11SE with OCR, click File, Scan and choose the Brother  
TWAIN/WIA driver.  
Software Difficulties  
Difficulty  
Suggestions  
Cannot install software or print  
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair  
and reinstall the software.  
‘Device Busy’  
Make sure the machine is not showing an error message on the LCD.  
®
PhotoCapture Center Difficulties  
Difficulty  
Suggestions  
Removable Disk does not work  
properly.  
1
Have you installed the Windows® 2000 update? If not, do the following:  
1) Unplug the USB cable.  
2) Install the Windows® 2000 update using one of the following methods.  
Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup  
Guide.)  
Download the latest service pack from the Microsoft Web site.  
3) Wait about 1 minute after you restart the PC, and then connect the USB  
cable.  
2
3
Take out the USB Flash memory drive and put it back in again.  
If you have tried ‘Eject’ from within Windows®, take out the USB Flash memory  
drive before you continue.  
4
5
If an error message appears when you try to eject the USB Flash memory  
drive, it means the card is being accessed. Wait a while and then try again.  
If all of the above do not work, turn off your PC and machine, and then turn  
them on again. (You will have to unplug the power cord of the machine to turn  
it off.)  
B
Cannot access Removable Disk  
from Desktop icon.  
Make sure that you have correctly inserted the USB Flash memory drive.  
87  
       
Error messages  
B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies  
the error and shows an error message. The most common error messages are shown below.  
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers  
the latest FAQs and troubleshooting tips.  
Error Message  
Cause  
Action  
Clean Unable  
XX  
The machine has a mechanical  
problem.  
Open the scanner cover and remove any foreign  
objects inside the machine. If the error message  
Journal report on page 91 before disconnecting  
the machine so you will not lose any important  
messages. Then, disconnect the machine from  
the power for several minutes and then  
reconnect it.  
—OR—  
A foreign objects such as a clip or  
ripped paper is in the machine.  
Comm.Error  
Poor telephone line quality caused Send the fax again or connect the machine to  
a communication error.  
another telephone line. If the problem continues,  
call the telephone company and ask them to  
check your telephone line.  
Cover is Open The scanner cover is not closed  
Lift the scanner cover and then close it again.  
Firmly close the ink cartridge cover until it clicks.  
Re-start printing from your computer.  
completely.  
The ink cartridge cover is not  
completely closed.  
Data Remaining Print data is left in the machine's  
memory.  
Print data is left in the machine's  
memory. The USB cable was  
Press Stop/Exit. The machine will cancel the job  
and clear it from the memory. Try to print again.  
unplugged while the computer was  
sending the data to the machine.  
Disconnected  
The other person or other person's Try to send or receive again.  
fax machine stopped the call.  
DR Mode in Use The machine is set to Distinctive  
Set Distinctive Ring to off. (See Turning off  
Ring mode. You cannot change the Distinctive Ring on page 36.)  
Receive Mode from Manual to  
another mode.  
High Temperature The print head is too warm.  
Allow the machine to cool down.  
Hub is Unusable  
.
A Hub or USB Flash memory drive A Hub or USB Flash memory drive with Hub are  
with Hub has been connected to the not supported. Unplug the device from the USB  
USB direct interface.  
direct interface.  
88  
     
Troubleshooting and Routine Maintenance  
Error Message  
Cause  
Action  
Init Unable  
XX  
The machine has a mechanical  
problem.  
Open the scanner cover and remove any foreign  
objects inside the machine. If the error message  
Journal report on page 91 before disconnecting  
the machine so you will not lose any important  
messages. Then, disconnect the machine from  
the power for several minutes and then  
reconnect it.  
—OR—  
A foreign object such as a clip or  
ripped paper is in the machine.  
Ink Empty  
One or more of the ink cartridges is Replace the empty ink cartridges. (See  
empty. The machine will stop all  
print operations. While memory is  
available, black and white faxes will  
be stored in the memory. If a  
sending machine has a color fax,  
the machine's ‘handshake’ will ask  
that the fax be sent as black and  
white. If the sending machine has  
the ability to convert it, the color fax  
will be stored in the memory as a  
black and white fax.  
Low Temperature The print head is too cold.  
Allow the machine to warm up.  
Near Empty  
One or more of the ink cartridges  
Order a new ink cartridge. (See Ordering  
are running out of ink. If a sending accessories and supplies on page iii.)  
machine has a color fax, the  
machine's ‘handshake’ will ask that  
the fax be sent as black and white.  
If the sending machine has the  
ability to convert it, the color fax will  
be received into memory as a black  
and white fax.  
No Caller ID  
There is no incoming call history.  
You did not receive calls or you  
have not subscribed to the Caller ID  
service from your telephone  
company.  
If you want to use the Caller ID feature call your  
telephone company. (See Caller ID on page 37.)  
No Cartridge  
No File  
An ink cartridge is not installed  
properly.  
Take out the ink cartridge and put it in again  
seating it properly. (See Replacing the ink  
The USB Flash memory drive in the Put the correct USB Flash memory drive into the  
USB direct interface does not  
contain a .JPG file.  
USB direct interface again.  
No Paper Fed  
The machine is out of paper or  
paper is not properly loaded in the  
paper tray.  
Do one of the following:  
B
Refill the paper in the paper tray, and then  
press Black Start or Color Start.  
Remove the paper and load it again and then  
press Black Start or Color Start.  
The paper is jammed in the  
machine.  
89  
       
Error Message  
Cause  
Action  
No Response/Busy The number you dialed does not  
Verify the number and try again.  
answer or is busy.  
Not Registered You tried to access a Speed Dial  
Set up the Speed Dial number. (See Storing  
number that is not programmed.  
Out of Memory The machine's memory is full.  
Fax sending or copy operation in progress  
Press Stop/Exit and wait until the other  
operations in progress finish and then try again.  
Printing operation in progress  
Reduce print resolution. (For details, see  
®
Printing for Windows or Printing and Faxing for  
®
Macintosh in the Software User's Guide on the  
CD-ROM.)  
Paper Jam  
Paper is jammed in the machine.  
Remove the Jam Clear Cover (at the back of the  
machine) and pull out the jammed paper. See  
Print Unable  
XX  
The machine has a mechanical  
problem.  
Open the scanner cover and remove any foreign  
objects inside the machine. If the error message  
Journal report on page 91 before disconnecting  
the machine so you will not lose any important  
messages. Then, disconnect the machine from  
the power for several minutes and then  
reconnect it.  
—OR—  
A foreign object such as a clip or  
ripped paper is in the machine.  
Scan Unable XX The machine has a mechanical  
Open the scanner cover and remove any foreign  
objects inside the machine. If the error message  
Journal report on page 91 before disconnecting  
the machine so you will not lose any important  
messages. Then, disconnect the machine from  
the power for several minutes and then  
reconnect it.  
problem.  
—OR—  
A foreign object such as a clip or  
ripped paper is in the machine.  
Wrong Paper Size Paper is not the correct size.  
Load the correct size of paper (Letter, Legal or  
A4), and then press Black Start or Color Start.  
Unusable Device  
Disconnect device connected to the USB direct  
from front  
A broken device has been  
Unplug the device from the USB direct interface,  
then press On/Off to turn the machine off and  
then on again.  
interface.  
connector.  
Turn the machine  
off & on  
by pressing  
On/Off button on  
control panel.  
90  
     
Troubleshooting and Routine Maintenance  
Error Message  
Cause  
Action  
Unusable Device  
A USB device or USB Flash  
Unplug the device from the USB direct interface.  
Please Disconnect memory drive that is not supported  
USB Device.  
has been connected to the USB  
direct interface.  
For more information, visit us at  
Transferring faxes to another fax  
machine  
Transferring your faxes or Fax  
Journal report  
B
B
If you have not set up your Station ID, you  
cannot enter fax transfer mode. (See Setting  
your station ID in the Quick Setup Guide.)  
If the LCD shows:  
Clean Unable XX  
Init Unable XX  
Print Unable XX  
Scan Unable XX  
We recommend transferring your faxes to  
another fax machine. (See Transferring faxes  
a Press Menu, 9, 0, 1.  
b Do one of the following:  
If the LCD shows No Data, there  
are no faxes left in the machine's  
memory.  
You can also transfer the Fax Journal report  
to see if there are any faxes you need to  
Press Stop/Exit.  
If the LCD shows Enter Fax No.,  
enter the fax number to which faxes  
will be forwarded.  
Note  
If there is an error message on the  
machine's LCD, after the faxes have been  
transferred, disconnect the machine from  
the power source for several minutes, and  
then reconnect it.  
c Press Black Start.  
Transferring Fax Journal report to  
another fax machine  
B
If you have not set up your Station ID, you  
cannot enter fax transfer mode. (See Setting  
your station ID in the Quick Setup Guide.)  
a Press Menu 9, 0, 2.  
b Enter the fax number to which Fax  
Journal report will be forwarded.  
c Press Black Start.  
B
91  
     
d Remove the Jam Clear Cover (1) from  
the back of the machine. Pull the  
Printer jam or paper jam  
B
jammed paper out of the machine.  
Take out the jammed paper depending on  
where it is jammed in the machine.  
a Pull the paper tray (1) out of the  
machine.  
1
1
b Pull out the jammed paper (1).  
CAUTION  
DO NOT place the jam clear cover face  
down as shown in the illustration. You may  
damage the cover and cause paper jams.  
1
c Reset the machine by lifting the scanner  
cover from the front of the machine and  
then close it.  
If you cannot remove the jammed  
paper from the front of the machine,  
or the error message still appears on  
the LCD after you have removed the  
jammed paper, please go to the next  
step.  
e Put the Jam Clear Cover back on.  
Make sure the cover is set properly.  
92  
   
Troubleshooting and Routine Maintenance  
g Lift the scanner cover to release the  
lock (1). Gently push the scanner cover  
support down (2) and close the scanner  
cover (3).  
f Lift the scanner cover (1) from the front  
side of the machine until it locks  
securely into the open position.  
Make sure that there is no jammed  
paper left in the corners of the machine.  
h Push the paper tray firmly back into the  
machine. While holding the paper tray in  
place, pull out the paper support until it  
clicks and unfold the paper support flap.  
1
Note  
Make sure you pull out the paper support  
until it clicks.  
Note  
If the paper is jammed under the print  
head, unplug the machine from the power  
source, and then move the print head to  
take out the paper.  
B
93  
Dial Tone  
B
Routine maintenance  
B
Setting the dial tone to Detection will shorten  
the dial detect pause.  
Replacing the ink cartridges  
B
Your machine is equipped with an ink dot  
counter. The ink dot counter automatically  
monitors the level of ink in each of the 4  
cartridges. When the machine detects an ink  
cartridge is running out of ink, the machine  
will tell you with a message on the LCD.  
a Press Menu, 0, 5.  
b Press a or b to choose Detectionor  
No Detection.  
Press OK.  
The LCD will tell you which ink cartridge is low  
or needs replacing. Be sure to follow the LCD  
prompts to replace the ink cartridges in the  
correct order.  
c Press Stop/Exit.  
Telephone line interference  
B
Even though the machine tells you that an ink  
cartridge is empty, there will be a small  
amount of ink left in the ink cartridge. It is  
necessary to keep some ink in the ink  
cartridge to prevent air from drying out and  
damaging the print head assembly.  
If you are having problems sending or  
receiving a fax due to possible interference  
on the telephone line, we recommend that  
you adjust the Equalization for compatibility  
to reduce the modem speed for fax  
operations.  
a Open the ink cartridge cover.  
If one or more ink cartridges are empty,  
for example Black, the LCD shows  
Ink Empty Blackand  
a Press Menu, 2, 0, 2.  
Replace Ink.  
b Press a or b to choose Normal(or  
Basic).  
b Pull the lock release lever down and  
take out the ink cartridge for the color  
shown on the LCD.  
Basicreduces the modem speed to  
9600 bps. Unless interference is a  
recurring problem on your telephone  
line, you may prefer to use it only  
when needed.  
Normalsets the modem speed at  
14400 bps. (Default)  
Press OK.  
c Press Stop/Exit.  
Note  
When you change the compatibility to  
Basic, the ECM feature is only available  
for color fax sending.  
94  
           
Troubleshooting and Routine Maintenance  
c Open the new ink cartridge bag for the  
color shown on the LCD, and then take  
out the ink cartridge.  
f Lift each lock release lever and push it  
until it clicks, and then close the ink  
cartridge cover.  
d Remove the protective yellow cap (1).  
1
g The machine will automatically reset the  
ink dot counter.  
Improper Setup  
Note  
DO NOT touch the area shown in the  
illustration below.  
• If you replaced an ink cartridge before the  
LCD shows Near Emptyor Ink Empty,  
the LCD will ask you to verify that it was a  
brand new one. (For example,  
Did You Change Blck?) For each  
new cartridge you installed, press 1 (Yes)  
to automatically reset the ink dot counter  
for that color. If the ink cartridge you  
installed is not a brand new one, be sure  
to press 2 (No).  
• If the LCD shows No Cartridgeafter  
you install the ink cartridge, check that the  
ink cartridges are installed properly.  
Note  
WARNING  
If the protective yellow caps come off  
when you open the bag, the cartridge will  
not be damaged.  
If ink gets in your eyes, wash them out with  
water at once and call a doctor if you are  
concerned.  
e Each color has its own correct position.  
Insert the ink cartridge in the direction of  
the arrow on the label.  
B
brother  
M
95  
Cleaning the outside of the  
machine  
CAUTION  
B
DO NOT take out ink cartridges if you do  
not need to replace them. If you do so, it  
may reduce the ink quantity and the  
machine will not know the quantity of ink left  
in the cartridge.  
CAUTION  
Use neutral detergents. Cleaning with  
volatile liquids such as thinner or benzine  
will damage the outside surface of the  
machine.  
DO NOT touch the cartridge insertion slots.  
If you do so, the ink may stain your skin.  
DO NOT use cleaning materials that  
contain ammonia.  
If ink stains your skin or clothing, wash with  
soap or detergent at once.  
DO NOT use isopropyl alcohol to remove  
dirt from the control panel. It may crack the  
panel.  
If you mix the colors by installing an ink  
cartridge in the wrong position, clean the  
print head several times after correcting the  
cartridge installation.  
Clean the outside of the machine as  
follows:  
Once you open an ink cartridge, install it in  
the machine and use it up within six months  
of installation. Use unopened ink cartridges  
by the expiration date written on the  
cartridge package.  
B
a Pull the paper tray (1) completely out of  
the machine.  
DO NOT dismantle or tamper with the ink  
cartridge, this can cause the ink to leak out  
of the cartridge.  
1
Brother strongly recommends that you do  
not refill the ink cartridges provided with  
your machine. We also strongly  
recommend that you continue to use only  
Genuine Brother Brand replacement ink  
cartridges. Use or attempted use of  
potentially incompatible ink and/or  
b Wipe the outside of the machine with a  
soft cloth to remove dust.  
cartridges in the Brother machine may  
cause damage to the machine and/or may  
result in unsatisfactory print quality. Our  
warranty coverage does not apply to any  
problem that is caused by the use of  
unauthorized third party ink and/or  
cartridges. To protect your investment and  
obtain premium performance from the  
Brother machine, we strongly recommend  
the use of Genuine Brother Supplies.  
c Lift the output paper tray cover and  
remove anything that is stuck inside the  
paper tray.  
96  
 
Troubleshooting and Routine Maintenance  
d Wipe the inside and outside of the paper  
Cleaning the machine printer  
platen  
tray with a soft cloth to remove dust.  
B
WARNING  
Unplug the machine from the AC power  
outlet before cleaning the printer platen (1).  
If ink is scattered on or around the printer  
platen, wipe it off with a soft, dry, lint-free  
cloth.  
e Close the output paper tray cover and  
put the paper tray firmly back in the  
machine.  
a Using both hands, use the plastic tabs  
on both sides of the machine to lift the  
scanner cover until it locks securely into  
the open position.  
Cleaning the scanner  
B
a Lift the document cover (1). Clean the  
scanner glass (2) and the white  
plastic (3) with a soft lint-free cloth  
moistened with a non-flammable glass  
cleaner.  
b Clean the machine printer platen (1).  
1
3
1
2
B
97  
       
c Clean the Paper Pick-up Roller (1) with  
Cleaning the paper pick-up  
roller  
isopropyl alcohol on a cotton swab.  
B
a Pull the paper tray completely out of the  
machine.  
b Unplug the machine from the AC power  
outlet and remove the Jam Clear  
Cover (1).  
1
1
d Put the Jam Clear Cover back on.  
Make sure the cover is set properly.  
e Put the paper tray firmly back in the  
machine.  
f Re-connect the power cord.  
Cleaning the print head  
B
CAUTION  
To maintian print quality, the machine will  
automatically clean the print head. You can  
start the cleaning process manually if there is  
a print quality problem.  
DO NOT place the jam clear cover face  
down as shown in the illustration. You may  
damage the cover and cause paper jams.  
Clean the print head and ink cartridges if you  
get a horizontal line in the text or graphics on  
your printed pages. You can clean Black only,  
three colors at a time  
(Yellow/Cyan/Magenta), or all four colors at  
once.  
Cleaning the print head consumes ink.  
Cleaning too often uses ink unnecessarily.  
CAUTION  
DO NOT touch the print head. Touching the  
print head may cause permanent damage  
and may void the print head's warranty.  
a Press Ink.  
98  
     
Troubleshooting and Routine Maintenance  
b Press a or b to choose Cleaning.  
Press OK.  
If you can see missing short lines as  
shown below, press 2 to choose No.  
c Press a or b to choose Black, Color  
or All.  
OK  
Poor  
Press OK.  
The machine cleans the print head.  
When cleaning is finished, the machine  
will go back to standby mode  
automatically.  
g The LCD asks you if the print quality is  
OK for black and three colors.  
Black OK?  
Note  
If you clean the print head at least five  
times and the print has not improved, call  
Brother Customer Service (See Brother  
1.Yes 2.No  
Press 1 (Yes) or 2 (No).  
h The LCD asks you if you want to start  
cleaning.  
Checking the print quality  
B
Start Cleaning?  
1.Yes 2.No  
If faded or streaked colors and text appear on  
your output, some of the nozzles may be  
clogged. You can check this by printing the  
Print Quality Check Sheet and looking at the  
nozzle check pattern.  
Press 1 (Yes).  
The machine starts cleaning the print  
head.  
a Press Ink.  
i After cleaning is finished, press  
Color Start.  
b Press a or b to choose Test Print.  
Press OK.  
The machine starts printing the Print  
Quality Check Sheet again and then  
returns to step e.  
c Press a or b to choose  
Print Quality.  
Press OK.  
d Press Color Start.  
The machine begins printing the Print  
Quality Check Sheet.  
e Check the quality of the four color blocks  
on the sheet.  
Is Quality OK?  
B
1.Yes 2.No  
f Do one of the following:  
If all lines are clear and visible, press  
1 to choose Yes, and go to step j.  
99  
     
j Press Stop/Exit.  
Checking the print alignment  
B
If you repeat this procedure at least five  
times and the print quality is still poor,  
replace the ink cartridge for the clogged  
color.  
You may need to adjust the print alignment  
after transporting the machine if your printed  
text becomes blurred or images become  
faded.  
After replacing the ink cartridge, check  
the print quality. If the problem still  
exists, repeat the cleaning and test print  
procedures at least five times for the  
new ink cartridge. If ink is still missing,  
call Brother Customer Service (see  
a Press Ink.  
b Press a or b to choose Test Print.  
Press OK.  
c Press a or b to choose Alignment.  
Press OK.  
CAUTION  
d Press Black Start or Color Start.  
The machine starts printing the  
Alignment Check Sheet.  
DO NOT touch the print head. Touching the  
print head may cause permanent damage  
and may void the print head's warranty.  
Is Alignment OK?  
1.Yes 2.No  
Note  
e Check the 600 dpi and 1200 dpi test  
prints to see if number 5 most closely  
matches number 0.  
i
If the number 5 sample of both the  
600 dpi and 1200 dpi test prints are  
the best matches, press 1 (Yes) to  
finish the Alignment Check, and go to  
step h.  
When a print head  
nozzle is clogged  
the printed  
sample looks like  
this.  
After the print  
head nozzle is  
cleaned, the  
horizontal lines  
are gone.  
If another test print number is a  
better match for either 600 dpi or  
1200 dpi, press 2 (No) to choose it.  
f For 600 dpi, press the number of the test  
print that most closely matches the  
number 0 sample (1-8).  
600dpi Adjust  
Select Best #5  
g For 1200 dpi, press the number of the  
test print that most closely matches the  
number 0 sample (1-8).  
1200dpi Adjust  
Select Best #5  
h Press Stop/Exit.  
100  
       
Troubleshooting and Routine Maintenance  
Checking the ink volume  
B
Machine Information  
B
You can check the ink that is left in the  
cartridge.  
Checking the serial number  
B
a Press Ink.  
You can see the machine’s serial number on  
the LCD.  
b Press a or b to choose Ink Volume.  
Press OK.  
a Press Menu, 6, 1.  
The LCD shows the ink volume.  
1.Serial No.  
c Press a or b to choose the color you  
want to check.  
XXXXXXX  
d Press Stop/Exit.  
b Press Stop/Exit.  
Note  
You can check the ink volume from your  
®
computer. (See Printing for Windows or  
®
Printing and Faxing for Macintosh in the  
Software User's Guide on the CD-ROM.)  
B
101  
     
c Install the yellow protective part, lift each  
lock release lever and push it until it  
clicks, and then close the ink cartridge  
cover.  
Packing and shipping  
the machine  
B
When you transport the machine, use the  
packing materials that came with your  
machine. If you do not pack the machine  
properly, you could void your warranty.  
CAUTION  
It is important to allow the machine to ‘park’  
the print head after a print job. Listen  
carefully to the machine before unplugging  
it to make sure that all mechanical noise  
has stopped. Not allowing the machine to  
finish this parking process may lead to print  
problems and possible damage to the print  
head.  
a Open the ink cartridge cover.  
b Pull the lock release levers down and  
take out all the ink cartridges. (See  
CAUTION  
If you are not able to find the yellow  
protective parts, DO NOT remove the ink  
cartridges before shipping. It is essential  
that the machine be shipped with either the  
yellow protective parts or the ink cartridges  
in position. Shipping without them will  
cause damage to your machine and may  
void your warranty.  
d Unplug the machine from the telephone  
wall jack and take the telephone line  
cord out of the machine.  
e Unplug the machine from the AC power  
outlet.  
f Using both hands, use the plastic tabs  
on both sides of the machine to lift the  
scanner cover until it locks securely into  
the open position. Then unplug the  
interface cable from the machine, if it is  
connected.  
102  
 
Troubleshooting and Routine Maintenance  
g Lift the scanner cover (1) to release the  
lock. Gently push the scanner cover  
support down (2) and close the scanner  
cover (3).  
i Pack the printed materials in the original  
carton as shown below. Do not pack the  
used ink cartridges in the carton.  
Note  
If you are returning your machine to  
Brother as part of the Exchange Service,  
pack only the machine. Keep all separate  
parts and printed materials to use with  
your ‘Exchange’ machine.  
h Wrap the machine in the bag and put it  
in the original carton with the original  
packing material.  
j Close the carton and tape it shut.  
B
103  
Menu and Features  
C
C
On-screen  
programming  
Menu keys  
C
C
Your machine is designed to be easy to use  
with LCD on-screen programming using the  
menu keys. User-friendly programming helps  
you take full advantage of all the menu  
selections your machine has to offer.  
Access the menu.  
Since your programming is done on the LCD,  
we have created step-by-step on-screen  
instructions to help you program your  
machine. All you need to do is follow the  
instructions as they guide you through the  
menu selections and programming options.  
Go to the next menu level.  
Accept an option.  
Go back to the previous menu  
level.  
Delete an incorrect letter when  
you need to enter text into the  
machine.  
Menu table  
C
You can program your machine without the  
User’s Guide by using the Menu table that  
begins on page 104. These pages list the  
menu selections and options.  
Scroll through the current menu  
level.  
Press Menu followed by the menu numbers  
to program your machine.  
Go back to the previous menu  
level.  
For example, to set beeper volume to Low.  
a Press Menu, 1, 4, 2.  
b Press a or b to choose Low.  
c Press OK.  
Exit the menu.  
To access the menu mode:  
a Press Menu.  
d Press Stop/Exit.  
b Choose an option.  
Press 1 for General Setup menu.  
Memory storage  
C
Press 2 for Fax menu.  
Press 3 for Copy menu.  
Even if there is a power failure, you will not  
lose your menu settings because they are  
stored permanently. Temporary settings  
(such as Contrast, Overseas mode, and so  
on) will be lost. You may have to reset the  
date and time.  
Press 0 for Initial Setup.  
You can scroll more quickly through  
each menu level by pressing a or b for  
the direction you want.  
104  
           
Menu and Features  
c Press OK when that option appears on  
the LCD.  
The LCD will then show the next menu  
level.  
C
d Press a or b to scroll to your next menu  
selection.  
e Press OK.  
When you finish setting an option, the  
LCD shows Accepted.  
f Press Stop/Exit.  
105  
Menu Table  
C
The menu table will help you understand the menu selections and options that are found in the  
machine's programs. The factory settings are shown in Bold with an asterisk.  
Choose & OK  
Choose & OK  
to accept  
to exit  
Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
1.General Setup 1.Mode Timer  
0 Sec  
Sets the time to return to  
Fax mode.  
30 Secs  
1 Min  
2 Mins*  
5 Mins  
Off  
2.Paper Type  
Plain Paper*  
Sets the type of paper in  
the paper tray.  
Inkjet Paper  
Brother Photo  
Other Photo  
Transparency  
Letter*  
3.Paper Size  
Sets the size of the paper 18  
in the paper tray.  
Legal  
A4  
A5  
4"x 6"  
The factory settings are shown in Bold with an asterisk.  
106  
 
Menu and Features  
Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
1.General Setup 4.Volume  
1.Ring  
Off  
Adjusts the ring volume.  
C
(Continued)  
Low  
Med*  
High  
Off  
2.Beeper  
Adjusts the volume level  
of the beeper.  
Low*  
Med  
High  
Off  
3.Speaker  
Adjusts the speaker  
volume.  
Low  
Med*  
High  
On  
5.Auto Daylight  
Changes for Daylight  
Savings Time  
automatically.  
Off*  
6.On/Off Setting  
7.LCD Contrast  
Fax Receive:On Customizes the On/Off  
key to receive faxes even  
in off mode.  
Fax Receive:Off  
*
Light  
Adjusts the contrast of the 20  
LCD.  
Dark*  
2.Fax  
1.Setup Receive 1.Ring Delay  
00  
Sets the number of rings  
before the machine  
answers in Fax Only or  
Fax/Tel mode.  
(In Fax mode  
only)  
01  
02  
03  
04*  
2.F/T Ring Time 20 Sec*  
Sets the F/T  
pseudo/double-ring time  
in Fax/Tel mode.  
30 Sec  
40 Sec  
70 Sec  
On*  
3.Easy Receive  
4.Remote Codes  
Receives fax messages  
without pressing Start.  
Off  
Allows you to answer all  
calls at an extension or  
external telephone and  
use codes to turn the  
machine on or off. You  
can personalize these  
codes.  
On* (l51, #51)  
Off  
5.Auto Reduction On*  
Off  
The factory settings are shown in Bold with an asterisk.  
Cuts the size of incoming 33  
faxes.  
107  
Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
2.Fax  
2.Setup Send 1.Contrast  
Auto*  
Changes the lightness or 27  
darkness of faxes you  
send.  
(Continued)  
(In Fax mode  
only)  
Light  
Dark  
2.Fax Resolution Standard*  
Sets the default resolution 27  
for outgoing faxes.  
Fine  
S.Fine  
Photo  
3.Real Time TX  
Next Fax Only  
Sends a fax without using 28  
the memory.  
Off*  
On  
4.Overseas Mode On  
Off*  
If you are having problems 28  
sending faxes overseas,  
set this to on.  
0.Scan Size  
Letter*  
Adjusts the scan area of  
the scanner glass to the  
size of the document.  
A4  
3.Report Setting 1.Transmission  
On  
Sets initial setup for  
Transmission Verification  
Report and Fax Journal.  
On+Image  
Off*  
Off+Image  
2.Journal Period Off  
Every 50 Faxes*  
Every 6 Hours  
Every 12 Hours  
Every 24 Hours  
Every 2 Days  
Every 7 Days  
4.Remaining Jobs  
Checks which jobs are in 26  
the memory and lets you  
cancel chosen jobs.  
0.Miscellaneous 1.TX Lock  
Stops unauthorized users 21  
from changing the  
machine’s current  
settings.  
2.Compatibility Normal*  
Basic  
Adjusts the equalization  
for transmission  
problems.  
The factory settings are shown in Bold with an asterisk.  
108  
Menu and Features  
Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
2.Fax  
0.Miscellaneous 3.Distinctive  
Off*  
Uses the Telephone  
Company’s Distinctive  
Ring subscriber service to  
register the ring pattern  
with the machine.  
C
(Continued)  
(Continued)  
Set (On)  
4.Caller ID  
Display#  
View or print a list of the  
last 30 Caller IDs stored in  
the memory.  
Print Report  
3.Copy  
1.Quality  
Best  
Chooses the Copy  
resolution for your type of  
document.  
Fast  
Normal*  
-nnnno+  
-nnnon+  
-nnonn+*  
-nonnn+  
2.Brightness  
Adjusts the brightness for 55  
copies.  
-onnnn+  
-nnnno+  
-nnnon+  
3.Contrast  
Adjusts the contrast for  
copies.  
-nnonn+*  
-nonnn+  
-onnnn+  
4.Color Adjust 1.Red  
R:- nnnno +  
Adjusts the amount of Red 55  
in copies.  
R:- nnnon +  
R:- nnonn +*  
R:- nonnn +  
R:- onnnn +  
G:- nnnno +  
G:- nnnon +  
G:- nnonn +*  
G:- nonnn +  
2.Green  
Adjusts the amount of  
Green in copies.  
G:- onnnn +  
B:- nnnno +  
B:- nnnon +  
3.Blue  
Adjusts the amount of  
Blue in copies.  
B:- nnonn +*  
B:- nonnn +  
B:- onnnn +  
The factory settings are shown in Bold with an asterisk.  
109  
Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
4.PhotoCapture 1.Print Quality  
Normal  
Choose the print quality.  
Photo*  
2.Paper Type  
Plain Paper  
Choose the paper and  
print size.  
Inkjet Paper  
Brother Photo  
Other Photo*  
3.Paper Size  
4.Print Size  
Letter  
Choose the paper size.  
A4  
4"x 6"*  
5"x 7"  
4"x 3"  
Choose the print size.  
(Appears when A4 or  
Letter is chosen in the  
Paper Size menu.)  
5"x 3.5"  
6"x 4"*  
7"x 5"  
8"x 6"  
- nnnno +  
5.Brightness  
Adjusts the brightness.  
- nnnon +  
- nnonn +*  
- nonnn +  
- onnnn +  
- nnnno +  
- nnnon +  
- nnonn +*  
- nonnn +  
6.Contrast  
Adjusts the contrast.  
- onnnn +  
On*  
7.Cropping  
Crops the image around  
the margin to fit the paper  
size or print size. Turn this  
feature off if you want to  
print whole images or  
prevent unwanted  
Off  
cropping.  
8.Borderless  
On*  
Expands the printable  
area to fit the edges of the  
paper.  
Off  
The factory settings are shown in Bold with an asterisk.  
110  
Menu and Features  
Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
5.Print Reports 1.Transmission  
Prints a Transmission  
Verification Report for  
your last transmission.  
C
2.Help List  
Prints the Help List so you 48  
can see at-a-glance how  
to quickly program your  
machine.  
3.Quick Dial  
4.Fax Journal  
Lists name and numbers  
stored in the Speed Dial  
memory, in numerical  
order.  
Listsinformationaboutthe 48  
last incoming and  
outgoing faxes. (TX  
means Transmit.) (RX  
means Receive.)  
5.User Settings  
Lists your settings.  
6.Machine Info. 1.Serial No.  
Lets you check the serial  
number of your machine.  
0.Initial Setup 1.Receive Mode  
Fax Only*  
Fax/Tel  
Choose the receive mode 30  
that best suits your needs.  
External TAD  
Manual  
2.Date&Time  
3.Station ID  
Puts the date and time on See  
the LCD and in headings  
of faxes you send.  
Quick  
Setup  
Guide  
Fax:  
Set your name and fax  
number to appear on each  
page you fax.  
Name:  
4.Tone/Pulse  
Tone*  
Choose the dialing mode. See  
Quick  
(Canada only)  
Pulse  
Setup  
Guide  
5.Dial Tone  
Detection  
No Detection*  
English*  
You can shorten the dial  
tone detect pause.  
0.Local Language  
Allows you to change the See  
LCD language for your  
country.  
Quick  
Setup  
Guide  
(Canada only)  
French  
The factory settings are shown in Bold with an asterisk.  
111  
Entering Text  
C
Press l for  
(space) ! " # $ % & ' ( ) l  
+ , - . / m  
: ; < = > ? @ [ ] ^ _  
When you are setting certain menu  
selections, such as the Station ID, you may  
need to enter text into the machine. Most dial  
pad keys have three or four letters printed on  
keys. The keys for 0, # and l do not have  
printed letters because they are used for  
special characters.  
Press # for  
Press 0 for  
É À È Ê Î Ç Ë Ö 0  
By pressing the proper dial pad key  
repeatedly, you can access the character you  
want.  
Press  
Key  
one  
time  
two  
times  
three  
times  
four  
times  
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
W
Putting spaces  
To enter a space in a fax number, press c  
once between numbers. To enter a space in  
a name, press c twice between characters.  
Making corrections  
If you entered an incorrect letter and want to  
change it, press d to move the cursor under  
the incorrect character. Then press  
Clear/Back. Re-enter the correct character.  
You can also back up and insert letters.  
Repeating letters  
If you need to enter a letter that is on the  
same key as the letter before, press c to  
move the cursor to the right before you press  
the key again.  
Special characters and symbols  
Press l, # or 0, and then press d or c to  
move the cursor under the special character  
or symbol you want. Then press OK to  
choose it.  
112  
   
Specifications  
D
D
General  
D
D
Memory Capacity  
Paper Tray  
16 MB  
2
100 Sheets [20 lb (80 g/m )]  
Ink Jet  
Printer Type  
Print Method  
Black:  
Color:  
Piezo with 94 × 1 nozzle  
Piezo with 94 × 3 nozzles  
LCD (liquid crystal display) 16 characters × 1line  
Power Source  
AC 100 to 120V 50/60Hz  
Power Consumption  
Off Mode:  
Standby:  
Average 4 W  
Average 5 W  
Average 20 W  
Operating:  
113  
   
Dimensions  
14.2 in.  
(360 mm)  
5.9 in.  
(150 mm)  
15.7 in.  
(398 mm)  
13.8 in.  
(351 mm)  
17.4 in.  
(443 mm)  
Weight  
Noise  
15.9 lb (7.2 kg)  
Operating:  
50 dB or less  
Temperature  
Operating:  
50° F to 95° F (10 to 35° C)  
Best Print Quality:  
Operating:  
68° F to 91° F (20 to 33° C)  
Humidity  
20 to 80% (without condensation)  
20 to 80% (without condensation)  
Best Print Quality:  
1
This depends on printing conditions.  
114  
 
Specifications  
Print media  
D
Paper Input  
Paper Tray  
Paper type:  
D
Plain paper, inkjet paper (coated paper), glossy paper ,  
transparencies  
and envelopes  
Paper size:  
Letter, Legal, Executive, A4, A5, A6, JIS_B5, envelopes  
(commercial No.10, DL, C5, Monarch, JE4),  
Photo 4” × 6”, Index card and Post card .  
Width: 3.5 in. (89mm) - 8.5 in. (216mm)  
Height: 5.0 in. (127mm) - 14.0 in. (356mm)  
For more details, see Paper weight, thickness and  
Maximum paper tray capacity: Approx. 100 sheets of  
2
20 lb (80 g/m ) plain paper  
2
Paper Output  
Up to 50 sheets of 20 lb (80 g/m ) plain paper (face up print  
delivery to the output paper tray)  
1
Use only transparencies recommended for inkjet printing.  
2
For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately  
after they exit the machine to avoid smudging.  
3
115  
           
Fax  
D
Compatibility  
Coding System  
Modem Speed  
ITU-T Group 3  
MH/MR/MMR/JPEG  
Automatic Fallback  
14,400 bps  
Document Size  
Scanner Glass Width: Max. 8.5 in. (215.9 mm)  
Scanner Glass Height: Max. 11.7 in. (297 mm)  
8.2 in. (208 mm)  
Scanning Width  
Printing Width  
Gray scale  
8.03 in. (204 mm)  
256 levels  
Contrast Control  
Automatic/Light/Dark  
(manual setting)  
Resolution  
Horizontal 203 dot/in. (8 dot/mm)  
Vertical  
Standard  
98 line/in. (3.85 line/mm) (Black)  
196 line/in. (7.7 line/mm) (Color)  
Fine  
196 line/in. (7.7 line/mm) (Black/Color)  
Photo  
196 line/in. (7.7 line/mm) (Black)  
Superfine  
392 line/in. (15.4 line/mm) (Black)  
40 stations  
Speed Dial  
Groups  
Up to 6  
90 stations  
Broadcasting  
Automatic Redial  
Ring Delay  
1 time after 5 minutes  
0, 1, 2, 3 or 4 rings  
Communication Source  
Memory Transmission  
Public switched telephone network.  
Up to 200 /170 pages  
Out of Paper Reception  
Up to 200 /170 pages  
1
Black & White only  
2
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code).  
Specifications and printed materials are subject to change without prior notice.  
3
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications  
and printed materials are subject to change without prior notice.  
116  
       
Specifications  
Copy  
D
Color/Black  
Yes/Yes  
Document Size  
Scanner Glass Width: Max. 8.5 in. (215.9 mm)  
Scanner Glass Height: Max. 11.7 in. (297 mm)  
Copy Width: Max. 8.26 in. (210 mm) (Letter paper)  
D
Copy Speed  
Black: Up to 18 pages/minute (Letter paper)  
Color: Up to 16 pages/minute (Letter paper)  
Multiple Copies  
Enlarge/Reduce  
Resolution  
Stacks up to 99 pages  
25% to 400% (in increments of 1%)  
(Black)  
Scans up to 600×1200 dpi  
Prints up to 1200×1200 dpi  
(Color)  
Scans up to 600×1200 dpi  
Prints up to 600×1200 dpi  
1
Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.  
117  
   
PhotoCapture Center®  
D
Available Media  
Resolution  
USB flash memory drive  
Up to 1200×2400 dpi  
File Extension  
(Media Format)  
(Image Format)  
DPOF, EXIF, DCF  
Photo Print: JPEG  
Number of Files  
Up to 999 files  
(The folder inside a USB Flash memory drive is also  
counted.)  
Folder  
File must be in the 4th folder level of the USB Flash memory  
drive.  
Borderless  
Letter, A4, Photo 4"×6", Photo 5"×7"  
1
2
USB Flash memory drive is not included.  
USB 2.0 standard  
USB Mass Storage Class from 16 MB to 8 GB  
Support format: FAT 12/FAT16/FAT32  
3
4
Progressive JPEG format is not supported.  
118  
         
Specifications  
PictBridge  
D
Compatibility  
Supports the Camera & Imaging Products Association  
PictBridge standard CIPA DC-001  
D
Visit http://www.cipa.jp/pictbridge for more information  
PictBridge (USB) Port  
Interface  
Scanner  
D
Color/Black  
Yes/Yes  
®
TWAIN Compliant  
Yes (Windows 2000 Professional/XP/XP Professional x64  
Edition/Windows Vista™/Windows Vista™ x64 Edition)  
®
Mac OS X 10.2.4 or greater  
®
WIA Compliant  
Color Depth  
Yes (Windows XP /Windows Vista™)  
36 bit color Processing (Input)  
24 bit color Processing (Output)  
(Actual Input: 30 bit color/Actual Output: 24 bit color)  
Resolution  
Up to 19200 × 19200 dpi (interpolated)  
Up to 600 × 2400 dpi (optical)  
Black: Up to 3.59 sec.  
Scanning Speed  
Color: Up to 5.66 sec.  
(Letter size in 100 × 100 dpi)  
Scanner Glass Width: Max. 8.5 in. (215.9 mm)  
Scanner Glass Height: Max. 11.7 in. (297 mm)  
8.26 in. (210 mm)  
Document Size  
Scanning Width  
Gray scale  
256 levels  
1
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®  
XP Professional x64 Edition.  
2
Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows® XP and Windows Vista™ (resolution  
up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility)  
119  
         
Printer  
D
®
Printer Driver  
Windows 2000 Professional/XP/XP Professional x64  
Edition/Windows Vista™/Windows Vista™ x64 Edition driver  
supporting Brother Native Compression mode  
®
Mac OS X 10.2.4 or greater: Brother Ink Driver  
Resolution  
Up to 1200 × 6000 dpi  
1200 × 2400 dpi  
1200 × 1200 dpi  
600 × 600 dpi  
600 × 300 dpi  
600 × 150 dpi  
Print Speed  
Black: Up to 25 pages/minute  
Color: Up to 20 pages/minute  
Printing Width  
8.26 in. [8.5 in. (borderless) ] (Letter size)  
Disk-Based Fonts  
Borderless  
35 TrueType  
Letter, A4, A6, Photo 4" × 6", Index Card, Post Card  
1
Based on Brother standard pattern.  
Letter size in draft mode.  
2
When you set the Borderless feature to On.  
3
Interfaces  
D
USB  
A USB 2.0 interface cable that is no longer than 6 feet (2.0 m).  
1
Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the  
maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1  
interface.  
2
Third party USB ports are not supported for Macintosh®.  
120  
             
Specifications  
Computer requirements  
D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS  
Required  
HARD Disk  
Space  
D
Supported  
Functions  
Minimum  
Processor  
Recommended  
RAM  
Operating Systems  
Interface  
®
2000  
Printing,  
USB  
256MB  
480MB  
Windows  
Intel  
Professional PC-FAX  
®
Pentium II or  
AMD equivalent  
Send  
XP Home  
Scanning,  
XP Professional  
Removable  
XPProfessional  
x64 Edition  
AMD Opteron™ 512MB  
Disk  
AMD Athlon  
64  
®
Intel Xeon  
with  
®
Intel EM64T  
®
®
Intel Pentium  
4
®
with Intel EM64T  
Vista™  
1 GHz 32-bit  
1GB  
1.1GB  
(x86) or 64-bit  
(x64) processor  
OS X 10.2.4 Printing,  
PowerPC  
256MB  
480MB  
Mac  
USB  
®
or greater  
PC-FAX  
G4/G5, Intel  
Core™  
Send  
Solo/Duo  
Scanning,  
Removable  
PowerPC G3  
350MHz  
Disk  
Conditions:  
1
Microsoft® Internet Explorer 5.5 or greater.  
Third party USB ports are not supported.  
For the latest driver updates, visit www.brother.com.  
All trademarks, brand and product names are  
property of their respective companies.  
2
3
Removable disk is a function of PhotoCapture  
Center®.  
4
5
PC Fax supports black and white faxing only.  
PaperPort™ 11SE supports Microsoft® SP4 or  
higher for Windows® 2000 and SP2 or higher for  
XP.  
6
Presto!® PageManager® on the CD-ROM  
supports Mac OS X 10.3.9 or higher. For Mac OS  
X 10.2.4-10.3.8 Presto!® PageManager® is  
available as a download from the Brother  
Solutions Center.  
121  
             
Consumable items  
D
Ink  
The machine uses individual Black, Yellow, Cyan and Magenta ink  
cartridges that are separate from the print head assembly.  
Service Life of Ink  
Cartridge  
The first time you install the ink cartridges the machine will use extra  
ink to fill the ink delivery tubes. This is a one-time process that  
enables high quality printing. Afterward, replacement ink cartridges  
will print the specified number of pages.  
Replacement Ink Cartridges  
Standard Black - Approximately 500 pages at 5% coverage  
Yellow, Cyan and Magenta - Approximately 400 pages at 5%  
coverage  
The above figures are based upon the following assumptions:  
Continuous printing at a resolution of 600 × 600 dpi in normal  
mode after installing new ink cartridge;  
The printing frequency;  
The number of pages printed;  
Periodic, automatic, print head assembly cleaning (Your  
machine will clean the print head assembly periodically. This  
process will use a small amount of ink); and,  
Ink remaining in cartridge identified as ‘empty’ (It is necessary to  
leave a small amount of ink in the ink cartridge to prevent air  
from drying out and damaging the print head assembly).  
Replacement  
Consumables  
<Black> LC51BK, <Cyan> LC51C, <Magenta> LC51M,  
<Yellow> LC51Y  
What is Innobella™?  
Innobella™ is a range of genuine consumables offered by Brother.  
The name "Innobella™" derives from the words "Innovation" and  
"Bella" (meaning "Beautiful" in Italian) and is a representation of the  
"innovative" technology providing you with "beautiful“and “long  
lasting” print results.  
When you print photo images, Brother recommends Innobella™  
glossy photo paper (BP61GL series) for high quality. Brilliant prints  
are made easier with Innobella™ Ink and paper.  
122  
   
Glossary  
E
E
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of  
these features depends on the model you purchased.  
Auto Reduction  
Coding method  
Reduces the size of incoming faxes.  
Method of coding the information  
contained in the document. All fax  
machines must use a minimum standard  
of Modified Huffman (MH). Your machine  
is capable of greater compression  
methods, Modified Read (MR), Modified  
Modified Read (MMR) and JPEG, if the  
receiving machine has the same  
capability.  
E
Automatic Redial  
A feature that enables your machine to  
redial the last fax number after five  
minutes if the fax did not go through  
because the line was busy.  
Backup Print  
Your machine prints a copy of every fax  
that is received and stored in memory.This  
is a safety feature so you will not lose  
messages during a power failure.  
Communication error (Comm. Error)  
An error during fax sending or receiving,  
usually caused by line noise or static.  
Beeper Volume  
Compatibility group  
Volume setting for the beep when you  
press a key or make an error.  
The ability of one fax unit to communicate  
with another. Compatibility is assured  
between ITU-T Groups.  
Brightness  
Changing the Brightness makes the whole  
image lighter or darker.  
Contrast  
Setting to compensate for dark or light  
documents, by making faxes or copies of  
dark documents lighter and light  
documents darker.  
Broadcasting  
The ability to send the same fax message  
to more than one location.  
Distinctive Ring  
Caller ID  
A subscriber service purchased from the  
telephone company that gives you  
another telephone number on an existing  
telephone line. The Brother machine uses  
the new number to simulate a dedicated  
fax line.  
A service purchased from the telephone  
company that lets you see the number (or  
name) of the party calling you.  
CNG tones  
The special tones (beeps) sent by fax  
machines during automatic transmission  
to tell the receiving machine that a fax  
machine is calling.  
Dual Access  
Your machine can scan outgoing faxes or  
scheduled jobs into memory at the same  
time it is sending a fax from memory or  
receiving or printing an incoming fax.  
Easy Receive  
Enables your machine to respond to CNG  
tones if you interrupt a fax call by  
answering it.  
123  
 
ECM (Error Correction Mode)  
Help list  
A printout of the complete Menu table that  
Detects errors during fax transmission  
and resends the pages of the fax that had  
an error.  
you can use to program your machine  
when you do not have the User's Guide  
with you.  
Extension telephone  
Innobella™  
A telephone using the same line as your  
fax but plugged into a separate wall jack.  
Innobella™ is a range of genuine  
consumables offered by Brother. For best  
quality results Brother recommends  
Innobella™ Ink and Paper.  
External telephone  
A telephone that is plugged into the EXT  
jack of your machine.  
Journal Period  
F/T Ring Time  
The pre-programmed time period  
between automatically printed Fax  
Journal Reports. You can print the Fax  
Journal on demand without interrupting  
the cycle.  
The length of time that the Brother  
machine rings (when the Receive Mode  
setting is Fax/Tel) to notify you to pick up  
a voice call that it answered.  
Fax Journal  
LCD (liquid crystal display)  
Lists information about the last 200  
incoming and outgoing faxes. TX means  
Transmit. RX means Receive.  
The display screen on the machine that  
shows interactive messages during  
On-Screen Programming and shows the  
date and time when the machine is idle.  
Fax Receive Code  
Press this code (l 5 1) when you answer  
a fax call on an extension or external  
telephone.  
Manual fax  
When you lift the handset of your external  
telephone or press Hook you can hear the  
receiving fax machine answer before you  
press Black Start or Color Start to begin  
sending.  
Fax tones  
The signals sent by sending and receiving  
fax machines while communicating  
information.  
Menu mode  
Fax/Tel  
Programming mode for changing your  
machine's settings.  
You can receive faxes and telephone  
calls. Do not use this mode if you are  
using a telephone answering device  
(TAD).  
OCR (optical character recognition)  
The bundled ScanSoft™ PaperPort™  
11SE with OCR or  
®
®
Fine resolution  
Presto! PageManager software  
application converts an image of text to  
text you can edit.  
Resolution is 203 × 196 dpi. It is used for  
small print and graphs.  
Gray scale  
Out of Paper Reception  
The shades of gray available for copying,  
scanning and faxing photographs.  
Receives faxes into the machine's  
memory when the machine is out of paper.  
Group number  
Overseas Mode  
A combination of Speed Dial numbers that  
are stored in a Speed Dial location for  
Broadcasting.  
Makes temporary changes to the fax  
tones to accommodate noise and static on  
overseas telephone lines.  
124  
Glossary  
Pause  
Allows you to place a 3.5 second delay in  
Search  
An electronic, numerical or alphabetical  
listing of stored Speed Dial and Group  
numbers.  
the dialing sequence stored on Speed Dial  
numbers. Press Redial/Pause as many  
times as needed for longer pauses.  
Speed Dial  
Photo resolution (B&W only)  
A pre-programmed number for easy  
dialing. You must press the Speed Dial, #,  
and the two digit code, and Black Start or  
Color Start to start the dialing process.  
A resolution setting that uses varying  
shades of gray for the best representation  
of photographs.  
E
®
Standard resolution  
PhotoCapture Center  
203 × 97 dpi. It is used for regular size text  
Allows you to print digital photos from your  
digital camera at high resolution for photo  
quality printing.  
and quickest transmission.  
Station ID  
The stored information that appears on  
the top of faxed pages. It includes the  
sender's name and fax number.  
PictBridge  
Allows you to print photos directly from  
your digital camera at high resolution for  
photo quality printing.  
Super Fine resolution (B&W only)  
392 × 203 dpi. Best for very small print  
Pulse (Canada only)  
and line art.  
A form of rotary dialing on a telephone  
line.  
TAD (telephone answering device)  
You can connect an external device or  
answering machine to the EXT. jack of  
your machine.  
Quick Dial List  
A listing of names and numbers stored in  
Speed Dial memory, in numerical order.  
Telephone Answer Code  
(For Fax/Tel mode only)  
Real Time Transmission  
When memory is full, you can send faxes  
in real time.  
When the machine answers a voice call, it  
pseudo/double-rings. You can pick up at  
an extension telephone by pressing this  
code (# 5 1).  
Remaining jobs  
You can check which jobs are waiting in  
memory and cancel jobs individually.  
Temporary settings  
Resolution  
You can choose certain options for each  
fax transmission and copy without  
changing the default settings.  
The number of vertical and horizontal lines  
per inch. See: Standard, Fine, Super Fine  
and Photo.  
Tone  
Ring Delay  
A form of dialing on the telephone line  
used for Touch Tone telephones.  
The number of rings before the machine  
answers in Fax Onlyand Fax/Tel  
mode.  
Transmission  
The process of sending faxes over the  
telephone lines from your machine to the  
receiving fax machine.  
Ring Volume  
Volume setting for the machine's ring.  
Scanning  
Transmission Verification Report  
The process of sending an electronic  
image of a paper document into your  
computer.  
A listing for each fax sent, that shows its  
date, time and number.  
125  
User Settings  
A printed report that shows the current  
settings of the machine.  
126  
Index  
F
ControlCenter  
See Software User's Guide on the  
A
CD-ROM. .................................................  
Copy  
Accessories and supplies ......................... iii  
Answering machine (TAD) .......................38  
Copy Options key (copying)  
®
®
Apple Macintosh  
See Software User's Guide on the  
CD-ROM. ..................................................  
Automatic  
F
B
Custom telephone features on a single  
setting up Groups for ............................45  
Brother  
accessories and supplies ....................... iii  
FAQs (frequently asked questions) .........i  
service centers (Canada) ........................ ii  
D
Dialing  
access codes and credit card  
Direct printing  
from a non-PictBridge camera ............. 67  
from a PictBridge camera ..................... 65  
C
Canceling  
Cleaning  
Connecting  
E
two-line external TAD or telephone ......40  
Control panel overview ..............................6  
127  
 
Error messages on LCD ..........................88  
Extension telephone, using ......................42  
External telephone, connecting ................41  
Fax/Tel mode  
answering at extension  
double-ringing (voice calls) ................... 32  
Telephone Answer Code ................41, 42  
G
Groups for Broadcasting ......................... 45  
F
Fax codes  
H
Remote Activation Code .......................41  
Remote Deactivation Code ............ 41, 42  
Telephone Answer Code ............... 41, 42  
Fax, from PC  
Help  
See Software User's Guide on the  
CD-ROM. ..................................................  
Fax, stand-alone  
I
Ink cartridges  
at end of conversation ................. 31, 33  
F/T Ring Time, setting ........................32  
from extension telephone ............ 41, 42  
Receive Mode, choosing ....................30  
reducing to fit on paper ......................33  
telephone line interference .................94  
at end of conversation ........................29  
canceling from memory ......................29  
from memory (Dual Access) ..............28  
Real Time Transmission ....................28  
telephone line interference .................94  
J
Jacks  
convert to RJ11 jack  
EXT  
TAD (answering machine) ................. 38  
Jams  
L
LCD (liquid crystal display) .................... 104  
128  
Print  
M
®
Printing  
Macintosh  
See Software User's Guide on the  
CD-ROM. ..................................................  
replacing ink cartridges .........................94  
Manual  
Mode, entering  
F
See Software User’s Guide on the  
CD-ROM. .................................................  
Programming your machine .................. 104  
Multi-line connections (PBX) ....................40  
Q
Quick Dial  
access codes and credit card  
O
Group dial  
setting up Groups for Broadcasting ... 45  
Speed Dial  
Out of Memory message .............28, 29, 90  
P
PaperPort™ 11SE with OCR  
See Software User's Guide on the  
CD-ROM and Help in the PaperPort™  
11SE application to access  
R
Reducing  
How-to-Guides. .........................................  
PhotoCapture Center  
®
from PC  
See Software User's Guide on the  
CD-ROM. ...............................................  
Print settings  
PictBridge  
129  
Transmission Verification ............... 47, 48  
Resolution  
Telephone line  
two-line telephone system .................... 39  
Temporary copy settings ......................... 51  
error messages on LCD ....................... 88  
if you are having difficulty  
PhotoCapture Center ...................... 87  
®
printing received faxes ...................... 85  
telephone line or connections ........... 85  
Two-line telephone system ...................... 39  
TX Lock  
S
Scanner glass  
Scanning  
See Software User's Guide on the  
CD-ROM. ..................................................  
Serial Number  
how to find  
See inside front cover ............................  
SimpleBiz Fax & Alternative  
Speed Dial  
V
Volume, setting  
W
T
Windows  
See Software User's Guide on the  
TAD (telephone answering device),  
®
CD-ROM. ..................................................  
130  
EQUIPMENT ATTACHMENT LIMITATIONS  
(Canada only)  
NOTICE  
This product meets the applicable Industry Canada technical specifications.  
NOTICE  
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to  
be connected to a telephone interface. The termination on an interface may consist of any  
combination of devices subject only to the requirement that the sum of the RENs of all the devices  
does not exceed five.  
Brother International Corporation  
100 Somerset Corporate Boulevard  
P.O. Box 6911  
Bridgewater, NJ 08807-0911 USA  
Brother International Corporation (Canada) Ltd.  
1 rue Hôtel de Ville,  
Dollard-des-Ormeaux, QC, Canada H9B 3H6  
Visit us on the World Wide Web  
These machines are made for use in the USA and Canada only. We cannot recommend using  
them overseas because it may violate the Telecommunications Regulations of that country and  
the power requirements of your machine may not be compatible with the power available in foreign  
countries. Using USA or Canada models overseas is at your own risk and may void your  
warranty.  
US/CAN  

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