BASIC USER’S GUIDE
DCP-7060D
DCP-7065DN
HL-2280DW
Not all models are available in all countries.
Version A
USA/CAN
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration and Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Digital copier Center needs.
You can download the latest software and utilities and read FAQs and troubleshooting tips to learn
how to get the most from your Brother product.
Note
You can check here for Brother driver updates.
To keep your machine’s performance up to date, check here for the latest firmware upgrade.
For Customer Service
In USA:
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada:
1-877-BROTHER
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
i
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
Note
In Canada, only Visa and MasterCard are accepted.
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
In Canada:
1-877-BROTHER
Description
Item
TN-420 (Approx. 1,200 pages)
TN-450 (Approx. 2,600 pages)
Toner Cartridge
Drum Unit
DR-420 (Approx. 12,000 pages)
Basic User's Guide
LX5406001 (English for USA and Canada)
LX5406002 (French for Canada)
Quick Setup Guide
(DCP-7060D/DCP-7065DN) LX5120001 (English for USA and
Canada)
(HL-2280DW) LX5805001 (English for USA and Canada)
(DCP-7060D/DCP-7065DN) LX5120002 (French for Canada)
(HL-2280DW) LX5805002 (French for Canada)
1
2
3
4
5
6
Letter or A4 size single-sided pages.
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
Standard toner cartridge
High capacity toner cartridge
1 page per job.
Drum life is approximate and may vary by type of use.
ii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
iii
®
Brother One-Year Limited Warranty and Replacement Service
(USA Only)
Who is covered:
4 Consumable and Accessory Items that
expired in accordance with a rated life;
5 Problems arising from other than defects in
materials or workmanship; and,
6 Normal Periodic Maintenance Items, such
as Waste Ink Absorber, Paper Feeding Kit,
Fuser and Laser Units.
This limited warranty is VOID if this Product has
been altered or modified in any way (including
but not limited to attempted warranty repair
without authorization from Brother and/or
alteration/removal of the serial number).
This limited warranty (“warranty”) is given
only to the original end-user/retail purchaser
(referred to in this warranty as “Original
Purchaser”) of the accompanying product,
consumables and accessories (collectively
referred to in this warranty as “this Product”).
If you purchased a product from someone
other than an authorized Brother reseller in the
United States or if the product was used
(including but not limited to floor models or
refurbished product by someone other than
Brother), prior to your purchase you are not the
Original Purchaser and the product that you
purchased is not covered by this warranty.
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-877-BROTHER (1-877-
276-8437) or to a Brother Authorized Service
Center within the applicable warranty period.
Supply Brother or the Brother Authorized
Service Center with a copy of your dated bill of
sale showing that this Product was purchased
within the U.S. For the name of local Brother
Authorized Service Center(s), call 1-877-
What is covered:
This Product includes
Consumable and Accessory
a
Machine and
Items.
Consumable and Accessory Items include
but are not limited to print heads, toner,
drums, ink cartridges, print cartridges,
cordless handset battery, refill ribbons,
therma PLUS paper and thermal paper.
Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying Consumable and Accessory
Items will be free from defects in materials
and workmanship, when used under normal
conditions.
This warranty applies only to products
purchased and used in the United States.
For products purchased in, but used outside,
the United States, this warranty covers only
warranty service within the United States
(and does not include shipping outside the
United States).
BROTHER
(1-877-276-8437)
or
visit
What Brother will ask you to do:
After contacting Brother or a Brother Authorized
Service Center, you may be required to deliver
(by hand if you prefer) or send the Product
properly packaged, freight prepaid, to the
Authorized Service Center together with a
photocopy of your bill of sale. You are
responsible for the cost of shipping, packing
product, and insurance (if you desire). You
are also responsible for loss or damage to
this Product in shipping.
What is the length of the Warranty Periods:
What Brother will do:
Machines: one year from the original
purchase date.
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this warranty
and if you first reported the problem to Brother
or an Authorized Service Center within the
applicable warranty period, Brother or its
Authorized Service Center will repair or replace
the Machine and/or accompanying Consumable
and Accessory Items at no charge to you for
parts or labor. The decision as to whether to
repair or replace the Machine and/or
accompanying Consumable and Accessory
Items is made by Brother in its sole discretion.
Accompanying Consumable and Accessory
Items: 90 days from the original purchase
date or the rated life of consumable,
whichever comes first.
What is NOT covered:
This warranty does not cover:
1 Physical damage to this Product;
2 Damage caused by improper installation,
improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the proper
preparation and/or packaging);
Brother reserves the right to supply
a
refurbished or remanufactured replacement
Machine and/or accompanying Consumable
and Accessory Items and use refurbished parts
provided such replacement products conform to
the manufacturer's specifications for new
product/parts.
3 Damage caused by another device or
software used with this Product (including
but not limited to damage resulting from use
®
of
non
Brother -brand
parts
and
Consumable and Accessory Items);
iv
®
Brother One-Year Limited Warranty and Replacement Service
(USA Only)
The repaired or replacement Machine and/or
accompanying Consumable and Accessory
Items will be returned to you freight prepaid or
made available for you to pick up at a
conveniently located Authorized Service
Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you will
be charged for shipping the Machine and/or
accompanying Consumable and Accessory
Items back to you and charged for any service
and/or replacement parts/products at Brother's
then current published rates.
The replacement Machine you receive (even if
refurbished or remanufactured) will be covered
by the balance of the limited warranty period
remaining on the original Product, plus an
additional thirty (30) days. You will keep the
replacement Machine that is sent to you and
your original Machine shall become the property
of Brother. Retain your original Accessory
Items and a copy of the return freight bill,
signed by the courier.
Limitations:
Brother is not responsible for damage to or loss
of any equipment, media, programs or data
related to the use of this Product. Except for the
repair or replacement as described above,
Brother shall not be liable for any direct, indirect,
incidental or consequential damages or specific
relief. Because some states do not allow the
exclusion or limitation of consequential or
incidental damages, the above limitation may
not apply to you.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to
replace your Machine:
When a replacement Machine is authorized by
Brother, and you have delivered the Machine to
an Authorized Service Center, the Authorized
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR ORAL,
WHETHER EXPRESSED BY AFFIRMATION,
Service Center will provide you with
a
replacement Machine after receiving one from
Brother. If you are dealing directly with Brother’s
Express Exchange Service Brother will send to
you a replacement Machine shipped for receipt
within two business days, with the
understanding that you will, after receipt of the
replacement Machine, supply the required proof
of purchase information, together with the
Machine that Brother agreed to replace. You are
then expected to pack the Machine that Brother
agreed to replace in the package from the
replacement Machine and return it to Brother
using the pre-paid freight bill supplied by Brother
in accordance with the instructions provided by
Brother. Since you will be in possession of two
machines, Brother will require that you provide
a valid major credit card number. Brother will
issue a hold against the credit card account
number that you provide until Brother receives
your original Product and determines that your
original Product is entitled to warranty coverage.
Your credit card will be charged up to the cost of
a new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the limited
warranty; (iii) the proper packaging instructions
are not followed and has caused damage to the
product; or (iv) the warranty period on your
original Product has expired or has not been
sufficiently validated with a copy of the proof of
purchase (bill of sale).
PROMISE,
DESCRIPTION,
DRAWING,
MODEL OR SAMPLE. ANY AND ALL
WARRANTIES OTHER THAN THIS ONE,
WHETHER
EXPRESS
OR
IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
This Limited Warranty is the only warranty
that Brother is giving for this Product. It is the
final expression and the exclusive and only
statement of Brother's obligations to you. It
replaces all other agreements and
understandings that you may have with
Brother or its representatives.
This warranty gives you certain rights and
you may also have other rights that may vary
from state to state.
This Limited Warranty (and Brother's
obligation to you) may not be changed in any
way unless you and Brother sign the same
piece of paper in which we (1) refer to this
Product and your bill of sale date, (2)
describe the change to this warranty and (3)
agree to make that change.
Important: We recommend that you keep all
original packing materials, in the event that you
ship this Product.
© 2010 Brother International Corporation
v
®
BROTHER MULTIFUNCTION CENTER / FAX MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother
International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or
replace (at Brother’s sole discretion) this MFC/Fax machine free of charge if defective in material or
workmanship. This warranty applies only to products purchased and used in Canada.
This limited Warranty does not include cleaning, consumables (including, without limitation, ink cartridges, print
cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing units, print heads, paper
feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect,
misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or
tampering by anyone other than a Brother Authorized Service Representative, or if shipped out of the country.
The use of supplies or consumable items that are non-Brother products may void your warranty. This limited
warranty ceases when this machine is rented, sold, or otherwise disposed of. Operation of the MFC/Fax machine
in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and
all repairs thereafter shall be the sole liability of the end-user/purchaser.
In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped freight prepaid by the
end-user/purchaser to a “Brother” Authorized Service Centre, together with your Canadian Proof of Purchase in
the form of a Sales Receipt.
When shipping or transporting your MFC/Fax machine, please refer to your Operation Manual for the proper
packaging procedures.
For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on
applicable models) during shipping or transport will cause severe damage to the Laser MFC/Fax machine and
will void the Warranty.
For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace them with
the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please
avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from
packing the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will void your warranty.
Improper packaging may cause severe damage to the machine during shipping and will void the warranty.
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT
LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized Service Centres,
Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. The warranty
states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Fax machine
to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this
MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary, or
punitive damages, including lost profits, arising from the use of or inability to use the product, even
if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do
not allow the above limitation of liability, such limitation, may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from
Province to Province.
Warranty Service is available at Brother Authorized Service Centres
throughout Canada. For Technical Assistance or for the name and
location of your nearest Authorized Service Centre call 1-877-BROTHER.
Internet support: [email protected] or browse Brother’s Web Site www.brother.ca.
vi
vii
User’s Guides and where do I find it?
Which manual?
Safety and Legal
What’s in it?
Where is it?
Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the Box
Quick Setup Guide
Basic User's Guide
Follow the instructions for setting up your
machine and installing the drivers and software
for the operating system and connection type
you are using.
Learn the basic Copy and Scan operations and
how to replace consumables. See
troubleshooting tips.
Advanced User's
Guide
Learn more advanced operations: Copy,
printing reports, and performing routine
maintenance.
PDF file /
Documentation CD-ROM /
In the Box
Software User's
Guide
Follow these instructions for Printing and
Scanning (for DCP-7065DN and HL-2280DW).
Instructions are included for Network Scanning
and using the Brother ControlCenter utility.
Network Glossary
This Guide provides basic information about
advanced network features of Brother
machines along with explanations about
general networking and common terms.
(For DCP-7065DN
and HL-2280DW)
Network User's
Guide
This Guide provides useful information about
wired and wireless network settings and
security settings using the Brother machine.
You can also find supported protocol
information for your machine and detailed
troubleshooting tips.
(For DCP-7065DN
and HL-2280DW)
viii
Table of Contents
(BASIC USER'S GUIDE)
Using the documentation.......................................................................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
Network User’s Guide.........................................................................................2
Viewing Documentation...................................................................................2
Accessing Brother Support (Windows )................................................................4
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
Loading paper and print media..............................................................................8
Paper settings......................................................................................................15
Paper Type....................................................................................................15
Paper Size.....................................................................................................15
Acceptable paper and other print media..............................................................16
Type and size of paper..................................................................................16
Handling and using special paper .................................................................18
How to load documents .......................................................................................21
Using the scanner glass ................................................................................22
How to copy.........................................................................................................24
Stop copying..................................................................................................24
Copy settings.................................................................................................24
Printing a document.............................................................................................25
Scanning a document..........................................................................................26
Scanning using the scan key...............................................................................26
Scanning using a scanner driver .........................................................................27
ix
Cleaning the corona wire...............................................................................34
Reset functions..............................................................................................69
How to reset the machine..............................................................................69
Menu table.....................................................................................................70
Menu table...........................................................................................................72
General................................................................................................................82
Interfaces.............................................................................................................89
Computer requirements.......................................................................................90
Consumable items...............................................................................................92
x
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User's Guide explains the following features and operations. You can view the
Advanced User's Guide on the Documentation CD-ROM.
1
General Setup
Memory storage
Ecology features
Toner Settings
LCD Contrast
User Settings List
Network Configuration List
(DCP-7065DN / HL-2280DW)
WLAN Report (HL-2280DW only)
Scanning using a scanner driver
2
Making copies
Copy settings
Duplex Copying (1-sided to 2-sided)
A
Routine maintenance
Cleaning the machine
Checking the machine
Packing and shipping the machine
B
C
Glossary
Index
xi
xii
General information
1
1
1
Using the
documentation
1
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
CAUTION
Symbols and conventions
used in the documentation
1
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
The following symbols and conventions are
used throughout the documentation.
IMPORTANT
Bold
Bold style identifies keys on the
machine control panel or
computer screen.
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product function.
Italics
Italicized style emphasizes an
important point or refers you to
a related topic.
Electrical Hazard icons alert you to a
possible electrical shock.
Courier Courier New font identifies the
New
messages shown on the LCD
of the machine.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
Chapter 1
c Click your country.
Accessing the
Advanced User’s Guide
,
Software User’s Guide
and Network User’s
Guide
1
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features for Copy,
Printer, Scanner and Network (for
DCP-7065DN and HL-2280DW). When you
are ready to learn detailed information about
these operations, read the Advanced User's
Guide, Software User's Guide, Network
Glossary, and Network User's Guide (for
DCP-7065DN and HL-2280DW) that are on
the Documentation CD-ROM.
d Point to your language, point to View
Guide, and then click the guide you
want to read.
Viewing Documentation
1
a Turn on your computer. Insert the
Documentation CD-ROM into your
®
CD-ROM drive. For Windows users, go
Note
®
(Windows users) If the screen does not
appear automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click index.html.
b (Macintosh users) Double-click the
Documentation CD-ROM icon, and then
double-click index.html.
2
General information
Presto! PageManager User’s Guide
(Macintosh)
Note
®
• (Windows users only) Your Web browser
may display a yellow bar at the top of the
page that contains a security warning
about Active X controls. For the page to
display correctly you must click on the bar,
click Allow Blocked Content, then click
Yes in the Security Warning dialog box.
1
Note
Presto! PageManager is available as a
download from
®
• (Windows users only) For faster
access, you can copy all user
The complete Presto! PageManager
User’s Guide can be viewed from the Help
section in the Presto! PageManager
application.
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
How to find Network setup instructions
(For DCP-7065DN and HL-2280DW)
Microsoft® Internet Explorer® 6.0 or greater.
1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point or router supports Wi-Fi
Protected Setup or AOSS™, you can also
follow the steps in the Quick Setup Guide. For
more information about network setup please
see the Network User's Guide.
How to find Scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide
Scanning
ControlCenter
Network Scanning
(For DCP-7065DN and HL-2280DW)
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides
®
(Windows )
The complete ScanSoft™
PaperPort™12SE with OCR How-to-
Guides can be viewed from the Help
section in the ScanSoft™
PaperPort™12SE application.
3
Chapter 1
To access the Brother CreativeCenter
for FREE photo projects and printable
downloads, click Brother
Accessing Brother
Support (Windows )
®
1
CreativeCenter.
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers on page i and on
the Installation CD-ROM.
To return to the main page, click Back.
Or, if you have finished, click Exit.
Click Brother Support on the main menu.
The following screen will appear:
To access our Web site
Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
To access the USA Brother online
shopping mall
additional product and service
information, click Brother Mall.com.
To access Canada’s Brother online
additional product and services
information, click Shop Online (Canada).
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our web site for genuine Brother
supplies
Supplies Information.
4
General information
Accessing Brother
Support (Macintosh)
1
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother
CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click Presto!
PageManager.
To register your machine from the Brother
Product Register Page
click On-Line Registration.
To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our Web site for genuine
Brother Supplies
Supplies Information.
5
Chapter 1
Control panel overview
1
DCP-7060D, DCP-7065DN, and HL-2280DW have the same keys.
1
5
4
2
3
1
COPY keys:
Options
2
3
PRINT key:
Job Cancel
You can quickly and easily choose temporary
settings for copying. These settings include:
Cancels a print job and clears it from the
machine’s memory. To cancel multiple print
jobs, hold down this key until the LCD shows
Job Cancel (All).
Quality
Stack (choose number of copies)
Sort (For DCP-7065DN when using the ADF)
Brightness
SCAN key
Puts the machine in Scan mode.
Contrast
Enlarge/Reduce
Page Layout
Duplex
You can choose Duplex to copy on both sides
of the paper.
6
General information
1
1
5
4
6
2
7
3
4
LCD
6
7
Stop/Exit
Displays messages to help you set up and use
your machine.
Stops an operation or exits from a menu.
Start
(For HL-2280DW) A four level indicator shows
the current wireless signal strength if you are
using a wireless connection.
Lets you start making copies or scanning.
0
Max
5
Menu keys:
Menu
Lets you access the Menu to program your
settings in this machine.
Clear
Deletes entered data or lets you cancel the
current setting.
a + or b -
Press to scroll through the menus and options.
OK
Lets you store your settings in the machine.
7
Loading paper
2
2
Printing on plain paper, thin paper or
recycled paper from the standard
paper tray
Loading paper and
print media
2
2
a Pull the paper tray completely out of the
The machine can feed paper from the
standard paper tray or manual feed slot.
machine.
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Loading paper in the standard
paper tray
2
You can load up to 250 sheets. Paper can be
loaded up to the maximum paper mark (b b b)
on the sliding paper width guide. (For
recommended paper to use, see Paper
8
Loading paper
b While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper size you are loading in
the tray. Make sure that the guides are
firmly in the slots.
Note
For Legal or Folio size paper, press the
release button in the bottom of the paper
tray and then pull out the back of the paper
tray. (Legal or Folio size paper is not
available in some regions.)
2
1
c Fan the stack of paper well to avoid
paper jams and misfeeds.
1
9
Chapter 2
d Put paper in the tray and make sure:
f Unfold the support flap (1) to prevent
paper from sliding off the face-down
output tray.
The paper is below the maximum
paper mark (b b b) (1).
Overfilling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed properly.
1
1
1
Loading paper in the manual
feed slot
2
You can load envelopes and special print
media one at a time into this slot. Use the
manual feed slot to print or copy on labels,
envelopes or thicker paper.
e Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
Note
The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.
10
Loading paper
c Using both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
Printing on plain paper or recycled
paper from the manual feed slot
2
a Unfold the support flap (1) to prevent
paper from sliding off the face-down
output tray, or remove each page as
soon as it comes out of the machine.
2
1
d Using both hands, put one sheet of
paper in the manual feed slot until the
front edge of the paper or transparency
touches the paper feed roller. When you
feel the machine pull in the paper, let go.
1
b
Open the manual feed slot cover.
11
Chapter 2
c Open the manual feed slot cover.
Printing on thick paper, bond paper,
labels, and envelopes
2
When the back output tray is pulled down, the
machine has a straight paper path from the
manual feed slot through to the back of the
machine. Use this paper feed and output
method when you want to print on thick
paper, labels or envelopes.
Note
Remove each printed sheet or envelope
immediately to prevent a paper jam.
a Open the back cover (back output tray).
d Using both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
b (For printing envelopes)
Pull down the two green levers, one on
the left-hand side and one on the right-
hand side, as shown in the illustration
below.
12
Loading paper
e Using both hands, put one sheet of
paper or one envelope in the manual
feed slot until the front edge of the paper
or envelope touches the paper feed
roller. When you feel the machine pull in
the paper, let go.
• If you put any print media in the manual
feed slot before the machine is in Ready
mode, the print media may be ejected
without being printed on.
• To easily remove a small printout from the
output tray, lift up the scanner cover by
using both hands as shown in the
illustration.
2
• You can still use the machine while the
scanner cover is up. To close the scanner
cover, push it down with both hands.
Note
• Put the paper into the manual feed slot
with the side to be printed face up.
• Make sure that the print media is straight
and in the proper position on the manual
feed slot. If it is not, the paper may not be
fed properly, resulting in a skewed printout
or a paper jam.
• Do not put more than one sheet of paper
in the manual feed slot at any one time, as
it may cause a jam.
13
Chapter 2
Unscannable and unprintable areas
2
The figures below show maximum unscannable and unprintable areas. The unscannable and
unprintable areas may vary depending on the paper size or settings in the application you are
using.
Usage
Document
Size
Top (1)
Left (2)
2
2
Bottom (1)
0.16 in. (4 mm)
0.16 in. (4 mm)
Right (2)
1
Copy
Letter
A4
0.16 in. (4 mm)
0.16 in. (4 mm)
*a single copy
or a 1 in 1 copy
Scan
Letter
A4
0.12 in. (3 mm)
0.12 in. (3 mm)
0.16 in. (4 mm)
0.16 in. (4 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.24 in. (6 mm)
0.24 in. (6 mm)
1
Print
Letter
A4
14
Loading paper
Paper Size
2
Paper settings
2
You can use several different sizes of paper
for printing copies: Letter, Legal,
Executive, A4, A5, A5 L, A6, B5, B6or
Folio.
Paper Type
2
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
2
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document on the page.
a Press Menu.
b Press a or b to choose 1.General
a Press Menu.
Setup.
Press OK.
b Press a or b to choose 1.General
Setup.
c Press a or b to choose 1.Paper.
Press OK.
Press OK.
c Press a or b to choose 1.Paper.
Press OK.
d Press a or b to choose 1.Paper Type.
Press OK.
d Press a or b to choose 2.Paper Size.
Press OK.
e Press a or b to choose Thin, Plain,
Thick, Thicker, Recycled Paperor
Label.
e Press a or b to choose Letter, Legal,
Executive, A4, A5, A5 L, A6, B5, B6
or Folio.
Press OK.
f Press Stop/Exit.
Press OK.
f Press Stop/Exit.
15
Chapter 2
Type and size of paper
2
Acceptable paper and
other print media
2
The machine loads paper from the installed
standard paper tray or manual feed slot.
Print quality may vary according to the type of
paper you are using.
The name for the paper trays in the
printer driver and this guide are as
follows:
You can use the following types of print
media: thin paper, plain paper, thick paper,
bond paper, recycled paper, labels or
envelopes.
2
Tray and optional unit
Standard paper tray
Manual feed slot
Name
Tray 1
Manual
For best results, follow the instructions below:
DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
For proper printing, you must choose the
same paper size from your software
application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
Recommended paper and
print media
2
Paper Type
Item
Plain Paper
Xerox 4200DP 20 lb
Hammermill Laser Print
2
(24 lb=90 g/m )
Recycled Paper No specific brand
recommended
Labels
Avery laser labels white
#5160
Envelope
No specific brand
recommended
16
Loading paper
Paper capacity of the paper trays
2
Paper size
Paper type
Plain paper, Thin paper up to 250
and Recycled paper
No. of sheets
Paper Tray
(Tray 1)
Letter, Legal ,
Executive, A4, A5, A5
(Long Edge), A6, B5, B6,
2
[20 lb (80 g/m )]
2
Folio
Manual feed slot
(Manual)
Width: 3.0 to 8.5 in. (76.2 Plain paper, Thin paper, Single sheet
2
to 216 mm)
Thick paper,
Thicker paper,
Bond paper,
[20 lb (80 g/m )]
Length: 4.6 to 16 in. (116
to 406.4 mm)
Recycled paper,
Envelopes and Labels
1
2
Legal or Folio size paper is not available in some regions outside the USA and Canada.
Folio size is 8.5 in. 13 in. (215.9 mm x 330.2 mm)
Recommended paper specifications
2
The following paper specifications are
suitable for this machine.
2
Basis weight
20-24 lb (75-90 g/m )
80-110 m
Thickness
Roughness
Stiffness
Higher than 20 sec.
3
90-150 cm /100
Grain direction
Volume resistivity
Long grain
9
11
10e -10e ohm
9
12
Surface resistivity
10e -10e ohm-cm
CaCO (Neutral)
Filler
3
Ash content
Brightness
Opacity
Below 23 wt%
Higher than 80%
Higher than 85%
Use paper made for plain paper copying.
2
Use paper that is 20 to 24 lb (75 to 90 g/m ).
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
17
Chapter 2
Types of paper to avoid
2
Handling and using special
paper
2
IMPORTANT
Some types of paper may not perform well
or may cause damage to your machine.
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
DO NOT use paper:
• that is highly textured
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
• that is extremely smooth or shiny
• that is curled or warped
Some important guidelines when selecting
paper are:
1
DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
1
Preprinted paper must use ink that can
withstand the temperature of the
1
A curl of 0.08 in. (2 mm) or greater
may cause jams to occur.
machine’s fusing process 392 degrees
Fahrenheit (200 degrees centigrade).
• that is coated or has a chemical finish
• that is damaged, creased or folded
If you use bond paper, paper that has a
rough surface or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
18
Loading paper
• with edges that are not straight or
consistently square
Envelopes
2
Most envelopes designed for laser printers
will be suitable for your machine. However,
some envelopes may have feed and print-
quality problems because of the way they
have been made. A suitable envelope should
have edges with straight, well-creased folds
and the leading edge should not be thicker
than two sheets of paper. The envelope
should lie flat and not be of baggy or flimsy
construction. You should buy quality
envelopes from a supplier who understands
that you will be using the envelopes in a laser
machine.
• with windows, holes, cut-outs or
perforations
• with glue on surface as shown in figure
below
2
• with double flaps as shown in figure
below
Envelopes can be fed from manual feed slot
one at a time. We recommend that you print
a test envelope to make sure the print results
are what you want before you print or
purchase a large quantity of envelopes.
Types of envelopes to avoid
2
IMPORTANT
• with sealing flaps that are not folded
down when purchased
DO NOT use envelopes:
• that are damaged, curled, wrinkled or
an unusual shape
• with sealing flaps as shown in figure
below
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• with each side folded as shown in
figure below
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
19
Chapter 2
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
Types of labels to avoid
2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
Labels
2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
IMPORTANT
• Avoid feeding labels with the carrier sheet
exposed because your machine will be
damaged.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print properly
and may cause damage to your machine.
• DO NOT insert labels that have previously
been used or that have labels missing
from the sheet.
All labels used in this machine must be able
to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a
period of 0.1 seconds.
Do not feed a label sheet through the
machine more than one time.
20
Loading documents
3
3
How to load
documents
Note
• To scan documents that are not suitable
for the ADF, see Using the scanner glass
3
You can make copies and scan from the
ADF* (Automatic Document Feeder) (*For
DCP-7065DN) and the scanner glass.
3
• It is easier to use the ADF if you are
loading a multiple page document.
• Make sure documents with correction fluid
or written with ink are completely dry.
Using the automatic
document feeder (ADF)
(For DCP-7065DN)
a Lift up and unfold the ADF document
output support flap (1).
3
Unfold the ADF document support (2).
The ADF can hold up to 35 pages and feeds
each sheet individually. Use standard
(2)
(1)
2
20 lb (80 g/m ) paper and always fan the
pages before putting them in the ADF.
Document Sizes Supported
3
Length: 5.8 to 14 in. (147.3 to 355.6 mm)
Width:
5.8 to 8.5 in. (147.3 to 215.9 mm)
2
Weight:
17 to 24 lb (64 to 90 g/m )
How to load documents
3
IMPORTANT
• DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
b Fan the pages well.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper-
clipped, pasted or taped.
c Place your document face up top edge
first, in the ADF until the LCD display
message changes and you feel it touch
the feed rollers.
• DO NOT use cardboard, newspaper or
fabric.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
21
Chapter 3
d Adjust the paper guides (1) to fit the
b Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
width of your document.
1
IMPORTANT
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
• To scan non-standard documents, see
Using the scanner glass
3
You can use the scanner glass to copy or
scan pages of a book one page at a time.
Document Sizes Supported
3
Length: Up to 11.7 in. (297.0 mm)
Width:
Up to 8.5 in. (215.9 mm)
Weight: Up to 4.4 lb (2.0 kg)
How to load documents
Note
3
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
22
Loading documents
c Close the document cover.
IMPORTANT
If the document is a book or is thick, do not
slam or press on the cover.
3
23
Making copies
4
4
Copy settings
4
How to copy
4
You can change the following copy settings:
The following steps show the basic copy
operation. For details about each option, see
the Advanced User's Guide on the CD-ROM.
Press Menu, Options or Duplex and then
press a or b to scroll through the copy
settings. When the setting you want is
displayed, press OK.
Stack Copies:01
For details about changing the copy settings,
see Copy settings in Chapter 2 of the
Advanced User's Guide.
100%
□□■□□
Auto
a Do one of the following to load your
You can change the following copy settings:
Enlarge/Reduce
document:
(For DCP-7065DN) Place the
document face up in the ADF. (See
Using the automatic document
Quality
Stack(up to 99 copies)
Sort
Load your document face down on
the scanner glass. (See Using the
Brightness
Contrast
Page Layout
Duplex
b If you want to make a single copy, press
Start.
1
For DCP-7065DN
If you want to make multiple copies,
press repeatedly or hold down a or b to
increase or decrease the number of
copies, and then press Start.
Stop copying
4
To stop copying, press Stop/Exit.
24
How to print from a computer
5
5
Printing a document
5
The machine can receive data from your
computer and print it. To print from a
computer, install the printer driver. (See
®
Printing for Windows or Printing and Faxing
for Macintosh in the Software User's Guide
for details about the print settings.)
a Install the Brother printer driver on the
Installation CD-ROM. (See the Quick
Setup Guide.)
5
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties.
d Choose the settings you want in the
Properties dialog box.
Paper Size
Orientation
Copies
Media Type
Resolution
Print Settings
Multiple Page
Duplex / Booklet
Paper Source
e Click OK to begin printing.
25
How to scan to a computer
6
6
Scanning a document
6
Scanning using the
scan key
6
There are several ways to scan documents.
You can use the
machine or the scanner drivers on your
computer.
(SCAN) key on the
For more information, see Using the Scan
key in the Software User's Guide.
a Press the
(SCAN) key.
a To use the machine as a scanner, install
a scanner driver. If the machine is on a
Network, configure it with a TCP/IP
address.
b Press OK to choose Scan to PC.
c Choose the scan mode you want.
Scan to:
Install the scanner drivers on the
Installation CD-ROM. (See the Quick
Setup Guide and Scanning in the
Software User's Guide.)
File
E-mail
OCR
Configure the machine with a TCP/IP
address if network scanning does not
work. (See Configuring Network
Scanning in the Software User's
Guide.)
Image
1
(Macintosh users)
This function is available after you download
and install Presto! PageManager from
d (For DCP-7065DN and HL-2280DW
network users)
(DCP-7065DN) Use the ADF to scan
multiple pages of documents. It
feeds each sheet automatically.
Choose the computer you want to send
the data to.
Use the scanner glass to scan a
page of a book or one sheet at a
time.
e Press Start to begin scanning.
c Do one of the following:
To scan using the
(SCAN)
key, go to Scanning using the scan
To scan using a scanner driver at
your computer, go to Scanning using
26
How to scan to a computer
Scanning using a
scanner driver
6
For more information, see Scanning a
document using the TWAIN driver or
Scanning a document using the WIA driver in
the Software User's Guide.
a Start a scanning application and click
the Scan button.
b Adjust the settings such as Resolution,
Brightness and Scan Type in the
Scanner Setup dialog box.
c Click Start or Scan to begin scanning.
6
27
Routine maintenance
A
A
Replacing the consumable items
A
The machine will indicate when it is time to replace the consumable items. (See Replacing the
you may want to buy spare consumable items before the machine stops printing.
Toner cartridge
Drum unit
Order No. DR-420
Order No. TN-420, TN-450
Note
consumable items to the Brother collection program. If you choose not to return your used
consumable, please discard the used consumable according to local regulations, keeping it
separate from domestic waste. If you have questions, call your local waste disposal office.
• We recommend placing used consumable items on a piece of paper to prevent accidentally
spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
• The projected life of the toner cartridges is based on ISO/IEC 19752. Frequency of
replacement will vary depending on the complexity of printed pages, percentage of coverage
and type of media used.
28
Routine maintenance
Replacing the toner cartridge
A
Note
• It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Lowwarning.
Order No. For the Order No. of toner
cartridges, see Replacing the consumable
• To ensure high quality printing, we
recommend that you use only Genuine
Brother Brand toner cartridges. When you
want to buy toner cartridges, please call
Brother Customer Service.
The Standard toner cartridge can print
approximately 1,200 pages . The High Yield
toner cartridge can print approximately 2,600
pages . Actual page count will vary
depending on your average type of
document. When a toner cartridge is running
low, the LCD shows Toner Low.
• We recommend that you clean the
machine when you replace the toner
cartridge. See Cleaning and Checking the
machine in Appendix A of the Advanced
User's Guide.
The toner cartridge that comes supplied with
the machine is a Starter toner cartridge that
will need to be replaced after approximately
• If you change the print density setting for
lighter or darker printing, the amount of
toner used will change.
700 pages .
A
1
• Wait to unpack the toner cartridge until
immediately before you put it into the
machine.
Approx. cartridge yield is declared in accordance
with ISO/IEC 19752.
IMPORTANT
Brother strongly recommends that you DO
NOT refill the toner cartridge provided with
your machine. We also strongly
Toner Low
A
Toner Low
recommend that you continue to use only
Genuine Brother Brand replacement toner
cartridges. Use or attempted use of
potentially incompatible toner and/or
cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
warranty coverage does not apply to any
problem that is caused by the use of
unauthorized third-party toner and/or
cartridges. To protect your investment and
obtain premium performance from the
Brother machine, we strongly recommend
the use of Genuine Brother Supplies.
If the LCD shows Toner Low, buy a new
toner cartridge and have it ready before you
get a Replace Tonermessage.
Replace Toner
A
When the following message appears on the
LCD, you need to replace the toner cartridge:
Replace Toner
The machine will stop printing until you
replace the toner cartridge. A new and
unused genuine Brother toner cartridge will
reset the Replace Toner mode.
29
Note
WARNING
To force the machine to continue printing
after the LCD shows Replace Toner,
set the machine to Continue mode (Press
Menu, press a or b to choose 1.General
Setupand press OK, press a or b to
choose 4.Replace Toner, and press
OK, press a or b to choose Continueand
press OK). The machine will continue
printing until the LCD shows Toner
Ended. (For details about the Toner
settings, see Toner Settings in Chapter 1
of the Advanced User's Guide.)
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.
Toner Ended
A
Toner Ended
The machine stops printing until you replace
the toner cartridge with a new one. (See
Replacing the toner cartridge
A
a Make sure that the machine is turned
on.
b Open the front cover and leave the
machine turned on for 10 minutes to
cool down.
30
Routine maintenance
c Take out the drum unit and toner
cartridge assembly.
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray or any type of flammable substance
to clean the inside or outside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety
and Legal booklet for how to clean the
machine.
d Push down the green lock lever and take
the toner cartridge out of the drum unit.
Be careful not to inhale toner.
A
IMPORTANT
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat, level, stable surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.
WARNING
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
31
IMPORTANT
Wait to unpack the new toner cartridge
until immediately before you put it in the
machine. If a toner cartridge is left
unpacked for a long time, the toner life will
be shortened.
f Pull off the protective cover.
Note
• Be sure to seal up the toner cartridge
tightly in a suitable bag so that toner
powder does not spill out of the cartridge.
index.html for instructions on how to return
your used consumable items to the
Brother collection program. If you choose
not to return your used consumable,
please discard the used consumable
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
IMPORTANT
Put the toner cartridge in the drum unit
immediately after you have removed the
protective cover. To prevent any
degradation to the print quality, DO NOT
touch the shaded parts shown in the
illustrations.
e Unpack the new toner cartridge. Hold
the cartridge level with both hands and
gently shake it from side to side several
times to spread the toner evenly inside
the cartridge.
32
Routine maintenance
g Put the new toner cartridge firmly into
the drum unit until you hear it lock into
place. If you put it in properly, the green
lock lever will lift automatically.
h Clean the primary corona wire inside the
drum unit by gently sliding the green tab
from left to right and right to left several
times.
1
A
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
i Put the drum unit and toner cartridge
assembly back into the machine. Close
the front cover.
33
Note
After replacing the toner cartridge, DO
NOT turn off the machine's power switch
or open the front cover until the LCD
returns to Ready mode.
Cleaning the corona wire
A
If you have print quality problems, clean the
corona wire as follows:
a Open the front cover and leave the
machine turned on for 10 minutes to
cool down.
b Slowly take out the drum unit and toner
cartridge assembly.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.
CAUTION
We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
Handle the toner cartridge carefully. If toner
scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
34
Routine maintenance
d Put the drum unit and toner cartridge
assembly back into the machine. Close
the front cover.
To prevent damage to the machine caused
by static electricity, DO NOT touch the
electrodes shown in the illustration.
c Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
Replacing the drum unit
A
A
Order No. DR-420
A new drum unit can print approximately
12,000 Letter or A4 size single-sided pages.
Note
• There are many factors that determine the
actual drum life, such as the temperature,
humidity, type of paper, type of toner used
and so on. Under ideal conditions, the
average drum life is estimated at
1
approximately 12,000 pages. The actual
number of pages that your drum will print
may be significantly less than this
estimate. Because we have no control
over the many factors that determine the
actual drum life, we cannot guarantee a
minimum number of pages that will be
printed by your drum.
Note
• For best performance, use only genuine
Brother toner. The machine should be
used only in a clean, dust-free
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
environment with adequate ventilation.
35
• Printing with a non-Brother drum unit may
reduce not only the print quality but also
the quality and life of the machine itself.
Warranty coverage does not apply to
problems caused by the use of a non-
Brother drum unit.
Replacing the drum unit
A
IMPORTANT
• While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
Drum Error
A
A
A
• Every time you replace the drum unit,
clean the inside of the machine. (See
Cleaning and Checking the machine in
Appendix A of the Advanced User's
Guide.)
Drum Error
The corona wire has become dirty. Clean the
corona wire in the drum unit. (See Cleaning
If you cleaned the corona wire and Drum
Error was not cleared, replace the drum unit
with a new one.
a Make sure that the machine is turned
on.
b Open the front cover and leave the
machine turned on for 10 minutes to
cool down.
Replace Drum
Replace Drum
Please replace the drum unit with a new one.
We recommend a genuine Brother drum unit
be installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit.
WARNING
Drum Stop
HOT SURFACE
Drum Stop
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.
We cannot guarantee the print quality. Please
replace the drum unit with a new one. We
recommend a genuine Brother drum unit be
installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit.
36
Routine maintenance
d Push down the green lock lever and take
the toner cartridge out of the drum unit.
A
c Take out the drum unit and toner
WARNING
cartridge assembly.
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray, or any type of flammable substance
to clean the outside or inside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety
and Legal booklet for how to clean the
machine.
Be careful not to inhale toner.
37
Note
IMPORTANT
index.html for instructions on how to return
your used consumable items to the
Brother collection program. If you choose
not to return your used consumable,
please discard the used consumable
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
e Unpack the new drum unit.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
IMPORTANT
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• Wait to unpack the new drum unit until
immediately before you put it in the
machine. Exposure to direct sunlight or
room light may damage the drum unit.
38
Routine maintenance
f Put the toner cartridge firmly into the
new drum unit until you hear it lock into
place. If you put the cartridge in
properly, the green lock lever will lift
automatically.
g Clean the corona wire of the drum unit
by gently sliding the green tab from left
to right and right to left several times.
CAUTION
Be sure to return the green tab to the home
position (a) (1). If you do not, printed pages
may have a vertical stripe.
1
A
h Put the new drum unit and toner
cartridge assembly in the machine.
Resetting the drum counter
A
When you replace the drum unit with a new
one, you need to reset the drum counter by
completing the following steps:
a Open the front cover and press Clear.
To confirm you are installing a new drum
unit, press a.
Note
Make sure that you put in the toner
cartridge properly or it may separate from
the drum unit.
b When the LCD shows Accepted, close
the front cover.
39
Troubleshooting
B
B
Error and maintenance messages
B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can correct most errors and perform routine maintenance by yourself. If you need more help,
the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Error Message
Cause
Action
The toner cartridge is not installed Pull out the drum unit and remove the toner
Cartridge Error
properly.
cartridge, then re-install the toner cartridge
in the drum unit.
Cooling Down
The temperature of the drum unit Make sure that you can hear the fan in the
or toner cartridge is too hot. The machine spinning and that the exhaust
Wait for a while
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and Wait for
a while.
outlet is not blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use
it for several minutes.
If the fan is not spinning, disconnect the
machine from the AC power outlet for
several minutes then reconnect it.
Cover is Open
The front cover is not completely Close the front cover of the machine.
closed.
Cover is Open
The ADF cover is not completely Close the ADF cover of the machine.
closed.
(For DCP-7065DN)
The ADF is open while loading a Close the ADF cover of the machine, then
document.
press Stop/Exit.
Cover is Open
The fuser cover is not completely
closed or paper was jammed in
the back of the machine when
you turned on the power.
Close the fuser cover of the machine.
Make sure paper is not jammed inside
the back of the machine, and then close
the fuser cover and press Start.
Document Jam
The document was not inserted
(For DCP-7065DN)
scanned from the ADF was too
long.
Drum Error
Drum Stop
The corona wire on the drum unit Clean the corona wire on the drum unit.
40
Troubleshooting
Error Message
Cause
Action
Duplex Disabled
The duplex tray is removed or is Carefully put the duplex tray into the
not properly installed.
machine until it clicks into place.
The back of the machine is not
closed completely.
Close the back cover of the machine.
EL Error
The machine has a mechanical
problem.
Open the front cover and close it again.
Fuser Error
The temperature of the fuser unit Turn the power switch off, wait a few
does not rise to a specified
temperature within the specified
time.
seconds, and then turn it on again. Leave
the machine for 15 minutes with the power
turned on.
The fuser unit is too hot.
Init Unable XX
Jam Duplex
The machine has a mechanical
problem.
Disconnect the machine from the power
for several minutes and then reconnect
it.
If the problem continues, call Brother
Customer Service.
The paper is jammed in the
duplex tray at the back of the
machine.
Jam Inside
Jam Rear
Jam Tray
No Paper
The paper is jammed inside the
machine.
B
tray of the machine.
The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray and
press Start.
Remove the paper and load it again.
Then press Start.
If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
Cleaning the paper pick-up rollers in
Appendix A of the Advanced User's
Guide.)
Manual Feed
No Toner
Manual feed was selected as the Place a sheet of paper in the manual feed
paper in the manual feed slot.
The toner cartridge is not installed Pull out the drum unit. Take out the toner
correctly.
cartridge and then put it back into the drum
unit.
41
Error Message
Cause
Action
Out of Memory
The machine’s memory is full.
Do one of the following:
Press Start to copy the scanned pages.
(Copy operation in progress)
Press Stop/Exit and wait until the other
operations in progress finish, and then
try again.
Reduce print resolution. (See the Basic
tab in the Software User's Guide.)
Print Unable XX
The machine has a mechanical
problem.
Do one of the following:
Disconnect the machine from the AC
power outlet for several minutes, then
reconnect it.
If the problem continues, call Brother
Customer Service.
Replace Drum
Replace Toner
It is time to replace the drum unit. Replace the drum unit.
Reset the drum unit counter.
The drum unit counter was not
reset when a new drum was
installed.
The machine will stop printing
until you replace the toner
cartridge.
If you have set the Toner setting to Stop,
replace the toner cartridge with a new and
unused genuine Brother toner cartridge.
This will reset the Replace Toner mode.
If you have set the Toner setting to
Continue, the machine will continue to
print data until the LCD shows Toner
Ended. For how to operate the machine in
Continue mode, see Toner Settings in
Chapter 1 of the Advanced User's Guide.
Size Error DX
Toner Ended
Toner Low
The paper in the tray is not a
suitable size for automatic duplex automatic duplex printing, and then press
printing.
Load either Letter, Legal or Folio paper for
It is time to replace the toner
cartridge.
Replace the toner cartridge with a new one.
You will need to replace the toner Buy a new toner cartridge before you get a
cartridge soon. Replace Tonermessage.
42
Troubleshooting
Document is jammed under
the document cover
(For DCP-7065DN)
Document Jams
B
B
Document is jammed in the
top of the ADF unit
(For DCP-7065DN)
a Take out any paper from the ADF that is
B
not jammed.
b Lift the document cover.
a Take out any paper from the ADF that is
not jammed.
c Pull the jammed document out to the
right.
b Open the ADF cover.
c Pull the jammed document out to the
left.
B
d Close the ADF cover.
e Press Stop/Exit.
d Close the document cover.
e Press Stop/Exit.
43
Removing small documents
jammed in the ADF
Document is jammed at the
output tray
(For DCP-7065DN)
B
(For DCP-7065DN)
B
a Lift the document cover.
a Take out any paper from the ADF that is
not jammed.
b Insert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.
b Pull the jammed document out to the
right.
c Press Stop/Exit.
c Close the document cover.
d Press Stop/Exit.
44
Troubleshooting
Paper Jams
B
IMPORTANT
If the paper cannot easily be removed in
this direction, stop and follow the
Paper is jammed in the
standard paper tray
B
If the LCD shows Jam Tray, follow these
steps:
Note
a Pull the paper tray completely out of the
Pulling out the jammed paper downwards
allows you to remove the paper more
easily.
machine.
c Make sure the paper is below the
maximum paper mark (b b b) (1) of the
paper tray. While pressing the green
paper-guide release lever, slide the
paper guides to fit the paper size. Make
sure that the guides are firmly in the
slots. (See Loading paper in the
B
1
b Use both hands to slowly pull out the
jammed paper.
d Put the paper tray firmly back in the
machine.
45
Paper is jammed at the back
of the machine
B
If the LCD shows Jam Rear, a paper jam
occurred behind the back cover. Follow these
steps:
a Open the front cover. Leave the
machine turned on for 10 minutes to
cool down.
b Slowly take out the drum unit and toner
cartridge assembly.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.
46
Troubleshooting
d Pull down the tabs at the left and right
IMPORTANT
hand sides to open the fuser cover (1).
• We recommend that you place the drum
unit and the toner cartridges on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine
caused by static electricity, DO NOT touch
the electrodes shown in the illustration.
c Open the back cover (face-up output
B
tray).
1
47
e Using both hands, gently pull the
Paper is jammed inside the
machine
jammed paper out of the fuser unit.
B
If the LCD shows Jam Inside, follow these steps:
a Leave the machine turned on for 10
minutes to cool down.
b Open the front cover.
WARNING
f Close the fuser cover and the back
cover (face-up output tray).
HOT SURFACE
g Put the drum unit and toner cartridge
assembly back into the machine.
After you have just used the machine, some
internal parts of the machine will be extremely
hot. When you open the front or back cover
(back output tray) of the machine, DO NOT
touch the shaded parts shown in the illustration.
If you do this, you may burn yourself.
h Close the front cover. If the machine
does not start printing automatically,
press Start.
48
Troubleshooting
c Slowly take out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the drum unit and
toner cartridge assembly, or this may
release the paper so you can pull it out
of the inside of the machine.
d Push down the green lock lever and take
the toner cartridge out of the drum unit.
Clear the jammed paper if there is any
inside the drum unit.
If you can not remove the drum unit and
toner cartridge assembly easily, do not
IMPORTANT
B
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
IMPORTANT
• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
49
g Lift the scanner cover.
e Put the toner cartridge back into the
drum unit until you hear it lock into place.
If you put the cartridge in properly, the
green lock lever will lift automatically.
Use both hands to carefully pull the
jammed paper up and out of the output
tray opening.
f If you were able to remove the drum unit
and toner cartridge assembly and the
jammed paper, you have cleared the
paper jam. Put the drum unit and toner
cartridge assembly back into the
h Close the scanner cover.
machine and close the front cover. If the
machine does not start printing
automatically, press Start.
50
Troubleshooting
i If you could not pull the jammed paper
out of the output tray opening as shown
k Put the paper tray back into the
machine. If you have removed the
jammed paper, you have cleared the
paper jam.
completely out of the machine.
Note
• If the LCD shows a Jam Inside
message, check if there is a torn piece of
paper inside the machine and drum unit by
• If you turn off the machine while the LCD
shows a Jam Insidemessage, the
machine will print incomplete data from
your computer.
j Pull the jammed paper out of the paper
tray opening.
B
51
b Pull the duplex tray completely out of the
Paper is jammed in the Duplex
Tray
machine.
B
If the LCD shows Jam Duplex, follow these
steps:
a Leave the machine turned on for 10
minutes to cool down.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.
52
Troubleshooting
c Pull the jammed paper out of the
d Make sure that the jammed paper does
not remain under the machine from
static electricity.
machine or the duplex tray.
e Put the duplex tray back in the machine.
B
53
If you are having difficulty with your machine
B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem, check the chart below and follow the troubleshooting tips. You can
solve most problems by yourself.
If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Copy difficulties
Difficulties
Suggestions
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wire is dirty. (See Cleaning the scanner glass in
Copies are blank.
Make sure you are loading the document properly. (See Using the automatic
Printing difficulties
Difficulties
Suggestions
Poor print quality
54
Troubleshooting
Printing difficulties (continued)
Difficulties
Suggestions
No printout.
Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed properly. (See
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check that the machine is online:
(Windows® 7 and Windows Server® 2008 R2) Click the Start button and
Devices and Printers. Right-click Brother MFC-XXXX Printer. Make sure
that Use Printer Offline is unchecked.
(Windows Vista®) Click the Start button, Control Panel, Hardware and
Sound, and then Printers. Right-click Brother MFC-XXXX Printer. Make
sure that Use Printer Offline is unchecked.
(Windows® XP and Windows Server® 2003/2008) Click the Start button and
choose Printers and Faxes. Right-click Brother MFC-XXXX Printer. Make
sure that Use Printer Offline is unchecked.
(Windows® 2000) Click the Start button and choose Settings and then
Printers. Right-click Brother MFC-XXXX Printer. Make sure that Use
Printer Offline is unchecked.
B
The machine prints unexpectedly
or it prints garbage.
Press Job Cancel to cancel print jobs.
Check the settings in your application to make sure it is set up to work with
your machine.
Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine’s power switch and disconnect from the power for several
minutes.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognizing the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
The headers or footers appear
There is an unprintable area on the top and bottom of the page. Adjust the top and
when the document displays on the bottom margins in your document to allow for this. (See Unscannable and
screen but they do not show up
when it is printed.
The machine does not print on both Check the paper size setting in the printer driver. You need to choose Letter, Legal
or Folio [16 to 28 lb (60 to 105 g/m2)].
sides of the paper even though the
printer driver setting is Duplex.
The machine is not printing or has Press Job Cancel.
stopped printing.
As the machine cancels the job and clears it from the memory it may produce an
incomplete printout.
55
Scanning difficulties
Difficulties
Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN
driver.
OCR does not work.
Try increasing the scanning resolution.
(Macintosh users)
Make sure you have downloaded and installed Presto! PageManager from
(For DCP-7065DN / HL-2280DW)
Network scanning does not work.
Software difficulties
Difficulties
Suggestions
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Adobe® Illustrator®.
Try to reduce the print resolution. (See Advanced tab in the Software User's
Guide.)
Paper handling difficulties
Difficulties
Suggestions
The machine does not feed paper.
If there is no paper, load a new stack of paper into the paper tray.
The LCD shows No Paperor a
Paper Jam message.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure that manual feed mode is not chosen in the printer driver.
Clean the paper pick-up roller. See Cleaning the paper pick-up rollers in
Appendix A of the Advanced User's Guide.
If the LCD shows the Paper Jam message and you still have a problem, see
How do I print on envelopes?
What paper can I use?
You can load envelopes from the manual feed slot. Your application must be set
up to print the envelope size you are using. This is usually done in the Page Setup
or Document Setup menu of your application.
You can use thin paper, plain paper, thick paper, bond paper, recycled paper,
envelopes and labels that are made for laser machines. (For details, see
You can load envelopes from the manual feed slot.
There is a paper jam.
56
Troubleshooting
Print quality difficulties
Difficulties
Suggestions
Printed pages are curled.
Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
Make sure that you choose the Paper Type that suits the print media type you
Printed pages are smeared.
Printouts are too light.
The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
Guide.)
If this problem occurs when making copies or printing turn Toner Save mode
to Offin the machine menu settings. (See Toner Save in Chapter 1 of the
Advanced User's Guide)
Set Toner Save mode to Off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User's Guide.)
Network difficulties (For DCP-7065DN / HL-2280DW)
Difficulties
Suggestions
Cannot print over a wired Network. If you are having Network problems see the Network User's Guide for more
information.
B
Make sure your machine is powered on, is on-line, and is in Ready mode.
Print the Network Configuration list to see your current Network settings. (See
Network Configuration List in Chapter 1 of the Advanced User's Guide.)
Reconnect the LAN cable to the hub to verify that the cable and network
connections are good. If possible, try connecting the machine to a different port
on your hub using a different cable. You can check the current wired network
status from the Network control panel menu.
(Windows®)
The network scanning feature
does not work.
It is necessary to set the third-party Security/Firewall Software to allow Network
scanning. To add port 54925 for Network scanning, enter the information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at
(Macintosh)
The network scanning feature may be unable due to the firewall settings.
Change or disable the firewall settings. If you are using a third-party personal
Firewall software, see the User's Guide for your software or contact the
software manufacturer.
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/Device Selector or from
the model list in ControlCenter2.
57
Network difficulties (For DCP-7065DN / HL-2280DW) (continued)
Difficulties
Suggestions
(Windows®) The firewall setting on your PC may be rejecting the necessary
network connection. (For details, see the instructions above.)
Your computer cannot find your
machine.
(Macintosh)
The computer may be unable to detect the machine due to the firewall
settings. Change or disable the firewall settings. If you are using a third-party
personal Firewall software, see the User's Guide for your software or contact
the software manufacturer.
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/Device Selector or from
the model list in ControlCenter2.
Cannot connect to wireless
network. (HL-2280DW)
Investigate the problem using the WLAN Report. Press Menu, press a or b to
choose 5.Machine Info.and press OK, press a or b to choose 5.WLAN
Reportand press OK, and then press Start. For more details, see the Quick
Setup Guide.
Other
Difficulties
Suggestions
The machine will not turn on.
Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Turn the machine
off and unplug the power cord. Wait for ten minutes, then plug in the power cord
and turn the machine on.
If the problem is not solved, turn off the machine. Plug the power cord into a
different known working outlet and turn on the machine.
58
Troubleshooting
Improving the print quality
B
If you have a print quality problem, make a copy first (put a document on the scanner glass and
press Start). If the printout looks good, the problem is probably not the machine. Check the
interface cable connections or try printing a different document. If the printout or test page printed
from the machine has a quality problem, check the following steps first. And then, if you still have
a print quality problem, check the chart below and follow the recommendations.
Note
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
a To get the best print quality, we suggest using the recommended paper. Check that you use
paper that meets our specifications. (See Acceptable paper and other print media
b Check that the drum unit and toner cartridge assembly is installed properly.
Examples of poor print quality
Recommendation
Take out the drum unit and toner cartridge assembly. Hold the
assembly level with both hands and gently shake it from side to
side several times to spread the toner evenly inside the cartridge.
B
ABCDEFGH
abcdefghijk
Check if the Toner Setting for Replace Toneris set to
Continue(Continue mode). See Toner settings in Chapter 1 of
the Advanced User's Guide.
A B C D
abcde
0 1 2 3 4
Check the machine’s environment. Conditions such as humidity,
high temperatures, and so on, may cause this print fault. See the
Safety and Legal booklet.
Faint
If the whole page is too light, Toner Save mode may be on. Turn
off Toner Savemode in the machine menu settings or Toner
Save mode in the printer Properties of the driver. See Toner save
in Chapter 1 of the Advanced User's Guide or Advanced tab in
Chapter 2 of the Software User's Guide.
59
Examples of poor print quality
Recommendation
Make sure that you use paper that meets our specifications. See
Check the machine’s environment. Conditions such as high
temperatures and high humidity can increase the amount of
background shading. See the Safety and Legal booklet.
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
Gray background
Make sure that you use paper that meets our specifications.
Rough-surfaced paper or thick print media may cause this
problem. See Acceptable paper and other print media
Make sure that you choose the proper media type in the printer
driver or in the machine’s Paper Type menu setting. See
in Chapter 2 of the Software User's Guide.
Choose Reduce Ghosting mode in the printer driver. See Ghost
®
Reduction Setting in Chapter 2 (for Windows ) or Chapter 8 (for
Ghost
Macintosh) of the Software User's Guide.
The fuser unit may be contaminated. Call Brother Customer
Service.
Make sure that you use paper that meets our specifications.
Rough-surfaced paper may cause the problem. See Acceptable
ABCDEFGH
abcdefghijk
Advanced User's Guide.
A B C D
abcde
0 1 2 3 4
The drum unit may be damaged. Put in a new drum unit. See
The fuser unit may be contaminated. Call Brother Customer
Toner specks
Service.
60
Troubleshooting
Examples of poor print quality
Recommendation
Make sure that you use paper that meets our specifications. See
Choose Thick Paper mode in the printer driver, choose Thickin
the machine’s Paper Type menu setting or use thinner paper than
tab in the Software User's Guide.
Check the machine’s environment. Conditions such as high
humidity can cause hollow print. See the Safety and Legal
booklet.
Hollow print
The drum unit may be damaged. Put in a new drum unit. See
Clean the corona wire inside the drum unit by sliding the green tab
from left to right and right to left several times. Be sure to return
The drum unit may be damaged. Put in a new drum unit. See
The fuser unit may be contaminated. Call Brother Customer
Service.
B
All black
Make sure that you use paper that meets our specifications. A
rough surfaced paper or thick print media can cause problems.
Make sure that you choose the appropriate media type in the
printer driver or in the machine’s Paper Type menu setting. See
in the Software User's Guide.
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
The problem may disappear by itself. Print multiple pages to clear
this problem, especially if the machine has not been used for a
long time.
White lines across the page
The drum unit may be damaged. Put in a new drum unit. See
The drum unit may be damaged. Put in a new drum unit. See
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
Lines across the page
61
Examples of poor print quality
Recommendation
Check the machine's environment. Conditions such as high
humidity and high temperatures may cause this print quality
problem.
If the problem is not solved after printing a few pages, put in a new
White lines, bands or ribbing
across the page
have glue from a label stuck on the OPC drum surface. Clean the
drum unit. See Cleaning the drum unit in Appendix A of the
Advanced User's Guide.
94 mm
(3.71 in.)
The drum unit may be damaged. Put in a new drum unit. See
94 mm
(3.71 in.)
White Spots on black text and
graphics at 94 mm (3.71 in.)
intervals
94 mm
(3.71 in.)
94 mm
(3.71 in.)
Black Spots at 94 mm (3.71 in.)
intervals
62
Troubleshooting
Examples of poor print quality
Recommendation
Make sure that you use paper that meets our specifications. See
If you use label sheets for laser printers, the glue from the sheets
may sometimes stick to the OPC drum surface. Clean the drum
unit. See Cleaning the drum unit in Appendix A of the Advanced
User's Guide.
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
Do not use paper that has clips or staples because they will
scratch the surface of the drum.
If the unpacked drum unit is in direct sunlight or room light, the unit
Black toner marks across the
page
may be damaged.
The toner cartridge may be damaged. Put in a new toner
The drum unit may be damaged. Put in a new drum unit. See
Clean the corona wire inside the drum unit by sliding the green
Make sure the green tab of the corona wire is at the home
position (a).
ABCDEFGH
abcdefghijk
The drum unit may be damaged. Put in a new drum unit. See
A B C D
abcde
0 1 2 3 4
B
The toner cartridge may be damaged. Put in a new toner
The fuser unit may be contaminated. Call Brother Customer
Black lines down the page
Service.
Printed pages have toner stains
down the page.
The toner cartridge may be damaged. Put in a new toner
The drum unit may be damaged. Put in a new drum unit. See
ABCDEFGH
abcdefghijk
Check if the Toner Setting for Replace Toneris set to
Continue(Continue mode). See Toner settings in Chapter 1 of
the Advanced User's Guide.
A B C D
abcde
0 1 2 3 4
Make sure that a torn piece of paper is not stuck inside the
machine blocking the scanner.
White lines down the page
63
Examples of poor print quality
Recommendation
Make sure that the paper or other print media is loaded properly
in the paper tray and that the guides are not too tight or too loose
against the paper stack.
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
Page skewed
Check for loose objects such as torn paper inside the machine.
Verify that the two green envelope levers inside the back cover
are set to the same position.
Verify that the two gray Anti-Curl Levers inside the back cover are
set to the same position.
If the problem only occurs during duplex printing, check for torn
paper in the duplex tray, verify that the duplex tray is inserted
completely, and verify that the back cover is closed completely.
Check the paper type and quality. High temperatures and high
humidity will cause paper to curl. See Acceptable paper and other
If you do not use the machine often, the paper may have been in
the paper tray too long. Turn over the stack of paper in the paper
tray. Also, fan the paper stack and then rotate the paper 180 in
the paper tray.
Open the back cover (face-up output tray) for the machine to eject
printed pages onto the face-up output tray.
Curled or wavy
Choose Reduce Paper Curl mode in the printer driver when you
do not use our recommended paper. See Other Print Options (for
®
Windows ) or Print Settings (For Macintosh) in the Software
User's Guide.
B DEFGH
abc efghijk
Turn over the stack of paper in the tray or try rotating the paper
180 in the input tray.
A C D
bcde
1 3 4
Wrinkles or creases
64
Troubleshooting
Examples of poor print quality
Recommendation
Make sure that the two green envelope levers inside the back
cover are pulled down when you print the envelope.
Envelope creases
B
Note
When you have finished printing, open the back cover and reset
the two green levers back to their original position.
65
Examples of poor print quality
Recommendation
Open the back cover and make sure that the two green envelope
levers on the left and right hand sides are in the up position.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Poor fixing
Choose Improve Toner Fixing mode in the printer driver. See
®
Other Print Options (for Windows ) or Print Settings (For
Macintosh) in the Software User's Guide.
If this selection does not provide enough improvement, select
Thicker Paper in Media Type settings.
66
Troubleshooting
Examples of poor print quality
Recommendation
Choose Reduce Paper Curl mode in the printer driver when you
do not use our recommended paper. See Other Print Options (for
®
Windows ) or Print Settings (For Macintosh) in the Software
User's Guide.
Turn the paper over in the paper tray, and print again. (Excluding
letterhead paper) If the problems remains, switch the Anti-Curl
Levers as follows:
a
b
Open the back cover.
Curled
Lift the lever (1) and slide the two gray levers (2) in the
direction of the arrow.
1
2
2
B
1
2
67
Examples of poor print quality
Recommendation
Lift up the output tray support flap (1).
Curled
1
68
Troubleshooting
Machine Information
B
Note
Unplug the interface cable before you
choose Networkor All Settings.
Checking the Serial Number
B
You can see the machine’s Serial Number on
the LCD.
How to reset the machine
B
a Press Menu.
a Press Menu.
b (For DCP-7060D)
Press a or b to choose 3.Machine
Info..
b Press a or b to choose 1.General
Setup.
Press OK.
Press OK.
c Press a or b to choose 5.Reset.
Press OK.
(For DCP-7065DN)
Press a or b to choose 4.Machine
Info..
d Press a or b to choose the type of reset
function you want to use.
Press OK.
Press OK.
(For HL-2280DW)
Press a or b to choose 5.Machine
Info..
e Do one of the following:
To reset the settings, press a to
B
Press OK.
To exit without making changes,
press b to choose Exit.
c Press a or b to choose 1.Serial No..
Press OK.
Machine Info.
1.Serial No.
f You will be asked if you want to reboot
the machine. Do one of the following:
d Press Stop/Exit.
To reboot the machine, press a to
choose Yes.
Reset functions
B
The machine will begin the reset.
To exit without rebooting, press b to
choose No.
The following reset functions are available:
1 (For DCP-7065DN / HL-2280DW)
Network
g Press Stop/Exit.
You can reset the internal print server
back to its default factory settings such as
the password and IP address information.
2 All Settings
You can reset all the machine’s settings
back to its default factory settings.
Brother strongly recommends you
perform this operation when you dispose
of the machine.
69
Menu and features
C
C
On-screen
programming
Menu keys
C
C
Your machine has been designed to be easy
to use. The LCD provides on-screen
programming using the menu keys.
ꢀ
We have created step by step on-screen
instructions to help you program your
machine. Simply follow the steps as they
guide you through the menu selections and
programming options.
ꢁ
Access the menu.
Menu table
C
You can program your machine by using the
menu selections and options. Press Menu
and then press a or b to access the menus
and program your machine. For example, to
set Copy Qualityto PhotoQuality
Go to the next menu
level.
Accept an option.
Exit the menu by
pressing repeatedly.
Go back to the previous
menu level.
a Press Menu.
b Press a or b to choose 2.Copy.
Press OK.
Scroll through the
current menu level.
c Press a or b to choose 1.Quality.
Press OK.
d Press a or b to choose Photo.
Press OK.
Exit the menu.
e Press Stop/Exit.
70
Menu and features
How to access the menu
mode
C
a Press Menu.
b Choose an option. You can scroll
through each menu level by pressing a
or b for the direction you want.
c Press OK when the option you want
appears on the LCD.
The LCD will then show the next menu
level.
d Press a or b to scroll to your next menu
selection.
e Press OK.
When you have finished setting an
option, the LCD will show Accepted.
f Press Stop/Exit to exit Menu mode.
C
71
Menu table
C
The factory settings are shown in Bold with an asterisk.
Choose & OK
Choose & OK
to accept
to exit
ꢂ
ꢂ
ꢃ
ꢃ
Level 1
Level 2
Level 3
Level 4
—
Options
Thin
Descriptions
Page
1.General
Setup
1.Paper
1.Paper
Type
Sets the type of
paper in the paper
tray.
Plain*
Thick
Thicker
Recycled
Paper
Label
A4
2.Paper
Size
—
Sets the size of the
paper in the paper
tray.
Letter*
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
On
2.Ecology
1.Toner
Save
—
Increases the page
yield of the toner
cartridge.
Off*
1
See Advanced User's Guide.
See Quick Setup Guide.
2
The factory settings are shown in Bold with an asterisk.
72
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
1.General
Setup
2.Ecology
(Continued)
2.Sleep
Time
—
Range varies
depending on
models.
Conserves power.
(Continued)
003Min*
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
Continue
Stop*
3.LCD
Contrast
—
—
—
Adjusts the contrast
of the LCD.
4.Replace
Toner
—
—
—
The machine will
stop printing until you
replace the toner
cartridge.
5.Reset
1.All
Settings
a Reset
b Exit
Restores the
machine's settings to
the original factory
default settings.
(For
DCP-7060D)
5.Reset
1.Network
a Reset
b Exit
Restores the
machine's network
settings to the
original factory
default settings.
(For
DCP-7065DN
and
HL-2280DW)
2.All
Settings
—
a Reset
b Exit
Restores all the
machine's settings to
the original factory
default settings.
C
0.Local
Language
—
(Choose your
language)
—
Allows you to change
the LCD language for
your country.
See
.
1
See Advanced User's Guide.
See Quick Setup Guide.
2
The factory settings are shown in Bold with an asterisk.
Level 1
Level 2
Level 3
Options
Auto*
Text
Descriptions
Page
2.Copy
1.Quality
—
You can choose the
Copy resolution for
your type of
Photo
Graph
document.
1
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
73
Level 1
Level 2
Level 3
Options
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
Descriptions
Page
2.Copy
2.Brightness
—
Adjust the brightness
for copies.
(Continued)
3.Contrast
—
Adjusts the contrast
for copies.
1
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
Level 1
Level 2
Level 3
Options
Descriptions
Page
3.Printer
(For HL-2280DW)
1.Print
Options
1.Internal
Font
—
Prints a list of the
machine’s internal
fonts.
2.Configuration
—
Prints a list of the
machine’s printer
settings.
3.Test Print
—
Prints a test page.
2.Duplex
—
Off*
Enables or disables
duplex printing. You
can also choose long
edge or short edge
duplex printing.
On(Long Edge)
On(Short Edge)
3.Reset
Printer
—
a Reset
b Exit
Restores the printer
settings to the original
factory default
settings.
1
See Advanced User's Guide.
See Software User's Guide.
2
The factory settings are shown in Bold with an asterisk.
74
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Auto*
Static
RARP
Descriptions
3.Network
(For DCP-7065DN)
1.TCP/IP
1.Boot
Method
—
Chooses the Boot
method that best
suits your needs.
BOOTP
DHCP
2.IP Address
—
—
—
—
—
[000-255].[000-255]. Enter the IP address.
[000-255]. [000-255]
3.Subnet
Mask
[000-255].[000-255]. Enter the Subnet
[000-255]. [000-255] mask.
4.Gateway
[000-255].[000-255]. Enter the Gateway
[000-255]. [000-255] address.
5.Node Name
BRNXXXXXXXXXXXX Enter the Node
name.
6.WINS
Config
Auto*
Chooses the WINS
configuration mode.
Static
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
C
75
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
3.Network
1.TCP/IP
7.WINS
Server
—
Primary
Specifies the IP
address of the
primary or secondary
WINS server.
(For DCP-7065DN) (Continued)
(Continued)
[000-255].[000-255].
[000-255]. [000-255]
Secondary
[000-255].[000-255].
[000-255]. [000-255]
8.DNS Server
—
Primary
Specifies the IP
address of the
primary or secondary
DNS server.
[000-255].[000-255].
[000-255]. [000-255]
Secondary
[000-255].[000-255].
[000-255]. [000-255]
9.APIPA
0.IPv6
—
—
On*
Automatically
allocates the IP
address from the
link-local address
range.
Off
On
EnableorDisablethe
IPv6 protocol. If you
want to use the IPv6
protocol, visit
Off*
brother.com/ for
more information.
2.Ethernet
—
—
—
—
Auto*
Chooses the
Ethernet link mode.
100B-FD
100B-HD
10B-FD
10B-HD
3.Status
Active 100B-FD
Active 100B-HD
Active 10B-FD
Active 10B-HD
Inactive
Wired OFF
—
Shows the Ethernet
link status.
4.MAC
Address
—
—
—
Shows the MAC
address of the
machine.
0.Network
Reset
a Reset
b Exit
Reboot OK?
Restore all network
settings to factory
default.
a Yes b No
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
76
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Auto*
Static
RARP
Descriptions
4.Network
(For HL-2280DW)
1.Wired LAN 1.TCP/IP
1.Boot
Method
Chooses the Boot
method that best
suits your needs.
BOOTP
DHCP
2.IP Address [000-255].[000-255]. Enter the IP address.
[000-255]. [000-255]
3.Subnet
Mask
[000-255].[000-255]. Enter the Subnet
[000-255]. [000-255] mask.
4.Gateway
[000-255].[000-255]. Enter the Gateway
[000-255]. [000-255] address.
5.Node Name BRNXXXXXXXXXXXX Enter the Node
name.
6.WINS
Config
Auto*
Chooses the WINS
configuration mode.
Static
Primary
7.WINS
Server
Specifies the IP
address of the
primary or secondary
WINS server.
[000-255].[000-255].
[000-255]. [000-255]
Secondary
[000-255].[000-255].
[000-255]. [000-255]
C
8.DNS Server Primary
Specifies the IP
address of the
primary or secondary
DNS server.
[000-255].[000-255].
[000-255]. [000-255]
Secondary
[000-255].[000-255].
[000-255]. [000-255]
9.APIPA
0.IPv6
On*
Automatically
allocates the IP
address from the
link-local address
range.
Off
On
EnableorDisablethe
IPv6 protocol. If you
want to use the IPv6
protocol, visit
Off*
brother.com/ for
more information.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
77
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
4.Network
1.Wired LAN 2.Ethernet
—
Auto*
Chooses the
Ethernet link mode.
(For HL-2280DW) (Continued)
(Continued)
100B-FD
100B-HD
10B-FD
10B-HD
3.Wired
Status
—
Active 100B-FD
Active 100B-HD
Active 10B-FD
Active 10B-HD
Inactive
Wired OFF
—
You can see the
current wired status.
4.MAC
Address
—
—
—
Shows the MAC
address of the
machine.
5.Set to
Default
a Reset
b Exit
Restore the wired
network setting to
factory default.
6.Wired
Enable
On*
EnableorDisablethe
Wired LAN manually.
Off
2.WLAN
1.TCP/IP
1.Boot
Method
Auto*
Static
RARP
BOOTP
DHCP
Chooses the Boot
method that best
suits your needs.
2.IP Address [000-255].[000-255]. Enter the IP address.
[000-255]. [000-255]
3.Subnet
Mask
[000-255].[000-255]. Enter the Subnet
[000-255]. [000-255] mask.
4.Gateway
[000-255].[000-255]. Enter the Gateway
[000-255]. [000-255] address.
5.Node Name BRWXXXXXXXXXXXX Enter the Node
name.
6.WINS
Config
Auto*
Chooses the WINS
configuration mode.
Static
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
78
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
4.Network
2.WLAN
1.TCP/IP
(Continued)
7.WINS
Server
Primary
Specifies the IP
address of the
primary or secondary
WINS server.
(For HL-2280DW) (Continued)
(Continued)
[000-255].[000-255].
[000-255]. [000-255]
Secondary
[000-255].[000-255].
[000-255]. [000-255]
8.DNS Server Primary
Specifies the IP
address of the
primary or secondary
DNS server.
[000-255].[000-255].
[000-255]. [000-255]
Secondary
[000-255].[000-255].
[000-255]. [000-255]
9.APIPA
0.IPv6
On*
Automatically
allocates the IP
address from the
link-local address
range.
Off
On
EnableorDisablethe
IPv6 protocol. If you
want to use the IPv6
protocol, visit
Off*
more information.
C
2.Setup
Wizard
—
—
—
—
You can configure
your print server.
3.WPS/AOSS
You can easily
configure your
wireless network
settings using the
one-button push
method.
4.WPS w/PIN
Code
—
—
You can easily
configure your
wireless network
settings using WPS
with a PIN code.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
79
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
4.Network
2.WLAN
5.WLAN
Status
1.Status
Active(11b)
Active(11g)
You can see the
current wireless
network status.
(For HL-2280DW) (Continued)
(Continued)
Wired LAN
Active
WLAN OFF
AOSS Active
Connection Fail
Strong
2.Signal
3.SSID
You can see the
current wireless
network signal
strength.
Medium
Weak
None
—
You can see the
current SSID.
4.Comm. Mode Ad-hoc
Infrastructure
You can see the
current
Communication
Mode.
6.MAC
Address
—
—
—
—
Shows the MAC
address of the
machine.
7.Set to
Default
a Reset
b Exit
Restore the wireless
network settings to
factory default.
8.WLAN
Enable
1.On
Enable or disable the
wireless LAN
manually.
2.Off*
0.Network
Reset
—
a Reset
b Exit
Reboot OK?
Restores all network
settings to factory
default.
a Yes b No
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
80
Menu and features
Level 1
Level 2
Level 3
Options
Descriptions
Page
3.Machine Info. 1.Serial No.
—
—
You can check the
serial number of your
machine.
(For DCP-7060D)
2.Page Counter
4.Machine Info.
—
Total
List
Copy
Print
—
You can check the
number of total
pages the machine
has printed during its
life.
(For DCP-7065DN)
5.Machine Info.
(For HL-2280DW)
3.User
—
—
Settings
4.Network
Config
—
(For DCP-7065DN
and HL-2280DW)
5.WLAN Report
(For HL-2280DW)
4.Drum Life
—
—
—
—
You can check the
percentage of a
Drum life that
(For DCP-7060D)
5.Drum Life
remains available.
(For DCP-7065DN)
6.Drum Life
C
(For HL-2280DW)
1
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
81
Specifications
D
D
General
D
Note
This chapter provides a summary of the machines’ specifications. For additional specifications
Printer Type
Laser
Print Method
Electrophotography by semiconductor laser beam scanning
32 MB
Memory Capacity
LCD (liquid crystal
display)
16 characters 2 lines
Power Source
110 - 120 V AC 50/60 Hz
Peak:
1080 W
Power Consumption
Copying (Average):
Approx. 445 W at 25 C (77 F)
(For HL-2280DW)
Sleep (WLAN: On)
(Average):
Approx. 2.8 W
Deep Sleep (Average):
Approx. 0.9 W
Deep Sleep (WLAN: Off)
(Average):
(For HL-2280DW)
Approx. 1.0 W
Ready (Average):
Approx. 55 W at 25 C (77 F)
1
USB connected to PC
2
When making a copy from one sheet
82
Specifications
Dimensions
DCP-7065DN
D
12.45 in.
(316 mm)
15.95 in.
(405 mm)
15.7 in.
(398.5 mm)
DCP-7060D/HL-2280DW
D
10.6 in.
(268 mm)
15.95 in.
(405 mm)
15.7 in.
(398.5 mm)
Weight
With Consumables:
(For DCP-7060D) 10.1 kg (22.3 lb)
(ForDCP-7065DN)11.4 kg(25.1 lb)
(For HL-2280DW) 10.3 kg (22.7 lb)
D
Noise level
Sound power
Operating
(For DCP-7060D) LWAd = 6.74 B (A)
/ (For DCP-7065DN / HL-2280DW)
L
WAd = 6.81 B (A)
Standby:
LWAd = 4.3 B (A)
Sound pressure
Operating (Printing):
Standby:
LPAm = 53 dB (A)
LPAm = 30 dB (A)
83
Temperature
Humidity
Operating:
Storage:
50 F to 90.5 F (10 to 32.5 C)
32 F to 104 F (0 to 40 C)
Operating:
Storage:
20 to 80% (without condensation)
10 to 90% (without condensation)
2
ADF (automatic document
feeder)
Up to 35 pages (Staggered) 20 lb (80 g/m )
(For DCP-7065DN)
Document Size
D
Document Size
(Single-sided)
ADF Width:
5.8 to 8.5 in. (147.3 to 215.9 mm)
(For DCP-7065DN)
ADF Length:
5.8 to 14 in. (147.3 to 355.6 mm)
(For DCP-7065DN)
Scanner Glass Width:
Scanner Glass Length:
Max. 8.5 in. (215.9 mm)
Max. 11.7 in. (297 mm)
84
Specifications
Print media
D
Paper Input
Paper Tray
Paper Type:
Paper Size:
Plain Paper, Thin Paper or Recycled Paper
Letter, A4, B5 (ISO/JIS), A5,
A5 (Long Edge), B6 (ISO), A6, Executive,
Legal and Folio
16 to 28 lb (60 to 105 g/m )
2
Paper Weight:
2
Maximum Paper Tray
Up to 250 sheets of 20 lb (80 g/m )
Plain Paper
Capacity:
Manual Feed Slot (Manual)
Paper Type:
Envelope, Labels , Thin Paper, Thick
Paper, Thicker Paper, Recycled Paper,
Bond Paper or Plain Paper
Paper Size:
Width: 3.0 to 8.5 in. (76.2 to 216 mm)
Length: 4.6 to 16 in.
(116.0 to 406.4 mm)
2 2
Paper Weight:
16 to 43 lb (60 to 163 g/m )
2
Maximum Paper Tray
One sheet at a time 20 lb (80 g/m ) Plain
Paper
Capacity:
D
Paper Output Face-Down Output Tray
Face-Up Output Tray
Up to 100 sheets (face down print delivery
to the Face down output paper tray)
One sheet (face up print delivery to the
Face up output paper tray)
Duplex
Paper Size
Letter, Legal and Folio
Printing
(Automatic Duplex):
2
Paper Weight
16 to 28 lb (60 to 105 g/m )
(Automatic Duplex):
Paper Type
Plain Paper or Recycled Paper
(Automatic Duplex):
1
For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine
to avoid the possibility of smudging.
2
3
16 to 28 lb (60 to 105 g/m2) for duplex print.
Legal or Folio size paper is not available in some regions outside the USA and Canada.
85
Specifications
Scanner
D
Color/Mono
Yes/Yes
®
®
TWAIN Compliant
Yes (Windows 2000 Professional/Windows XP/
®
®
Windows XP Professional x64 Edition/Windows Vista /
®
Windows 7)
Mac OS X 10.4.11, 10.5.x, 10.6.x
®
®
®
WIA Compliant
Yes (Windows XP/Windows Vista /Windows 7)
48 bit internal / 24 bit external color
Color Depth
Resolution
Up to 19200 19200 dpi (interpolated)
Up to 600 2400 dpi (optical) (from Scanner Glass)
Up to 600 600 dpi (optical) (from ADF (For DCP-7065DN))
Max. 8.27 in. (210 mm)
Scanning Width
Gray Scale
256 levels
1
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.
2
Maximum 1200 1200 dpi scanning with the WIA driver in Windows® XP, Windows Vista® and Windows®
(resolution up to 19200 19200 dpi can be chosen by using the scanner utility)
7
D
87
Printer
D
Automatic 2-sided
(Duplex) Print
Yes
Emulations
PCL6
(For HL-2280DW)
Resolution
600 dpi 600 dpi, HQ1200 (2400 600 dpi) quality
Print Speed
(Duplex)
Up to 5 pages/minute (Letter size)
Print Speed
(For DCP-7060D)
Up to 24 pages/minute (Letter size)
(For DCP-7065DN and HL-2280DW)
Up to 27 pages/minute (Letter size)
First Print Out Time
Less than 8.5 seconds (from Ready mode and standard tray)
1
The print speed may vary depending on the type of document you print.
88
Specifications
Interfaces
D
USB
We recommend using a USB cable (Type A/B) that is no longer than
6 feet (2 meters) long.
Use an Ethernet UTP cable category 5 or greater.
IEEE 802.11 b/g (Infrastructure / Ad-hoc Mode)
Ethernet
(DCP-7065DN /
HL-2280DW)
Wireless LAN
(HL-2280DW)
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a
USB 1.1 interface.
2
3
Third-party USB ports are not supported.
See Network (LAN) (DCP-7065DN / HL-2280DW) on page 93 and the Network User's Guide for detailed network
specifications.
D
89
Computer requirements
D
Minimum System Requirements and Supported PC Software Functions
Computer Platform &
Operating System
Version
Processor
Minimum
Speed
Minimum Recommended
Hard Disk Space to Supported Supported
RAM
RAM
install
PC
Software
Functions
PC
Interface
For
For
Drivers
Applications
®
®
®
64 MB
128 MB
256 MB 150 MB 500 MB Printing,
USB,
Windows
Windows
Intel
Scanning 10/100
Base Tx
®
Operating 2000
Pentium II
or equivalent
System
Professional
(Ethernet),
Wireless
802.11 b/g
®
Windows
XP
Home
®
Windows
XP
Professional 2 5
®
64-bit
256 MB 512 MB
Windows
XP
®
(Intel 64 or
Professional AMD64)
x64
supported
CPU
Edition
®
Windows
512 MB 1 GB
500 MB 1.2 GB
Intel
®
Vista
Pentium 4
or equivalent
64-bit
®
(Intel 64 or
AMD64)
supported
CPU
®
®
1 GB
(32-bit) (32-bit)
2 GB 2 GB
(64-bit) (64-bit)
1 GB
650 MB
Windows
Intel
®
7
Pentium 4
or equivalent
64-bit
®
(Intel 64 or
AMD64)
supported
CPU
90
Specifications
Minimum System Requirements and Supported PC Software Functions
Computer Platform &
Operating System
Version
Processor
Minimum
Speed
Minimum Recommended
Hard Disk Space to Supported Supported
RAM
RAM
install
PC
Software
Functions
PC
3
Interface
For
For
Drivers
Applications
®
Windows
256 MB 512 MB 50 MB
N/A
Printing
10/100
Base Tx
(Ethernet),
Wireless
802.11 b/g
Intel
®
®
Server
Pentium III
or equivalent
2003 (print
only via
network)
Windows
64-bit
®
®
Server
(Intel 64 or
2003 x64
Edition
AMD64)
supported
(print only CPU
via
network)
®
Windows
512 MB 2 GB
Intel
®
®
Server
Pentium 4
or equivalent
64-bit
2008 (print
only via
network)
®
(Intel 64 or
AMD64)
supported
CPU
Windows
64-bit
®
®
Server
(Intel 64 or
D
2008 R2
(print only supported
AMD64)
via
CPU
network)
®
Macintosh Mac OS X
Operating 10.4.11
512 MB 1 GB
80 MB
400 MB Printing,
USB,
PowerPC
G4/G5
®
Scanning 10/100
System
10.5.x
Base Tx
(Ethernet),
Wireless
Intel Core™
Processor
®
Mac OS X
10.6.x
1 GB
2 GB
802.11 b/g
Intel Core™
Processor
1
2
3
4
5
Internet Explorer® 6.0 or greater.
For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.
Third-party USB ports are not supported.
PaperPort™ 11SE supports Microsoft® SP4 or higher for Windows® 2000.
PaperPort™ 12SE supports Microsoft® SP3 or higher for Windows® XP and SP2 or higher for Windows Vista® and
Windows® 7.
All trademarks, brand and product names are property of their respective companies.
91
Consumable items
D
Toner Cartridge
Starter Toner Cartridge:
Approx. 700 pages (Letter)
Approx. 1,200 pages
Standard Toner Cartridge:
TN-420
(Letter)
High-Yield Toner Cartridge:
TN-450
Approx. 2,600 pages
(Letter)
Drum Unit
DR-420
Approx. 12,000 pages
(Letter)
1
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
Drum yield is approximate, and may vary by type of use.
92
Specifications
Network (LAN) (DCP-7065DN / HL-2280DW)
D
Note
For details about the full Network specifications, see the Network User's Guide.
LAN
You can connect your machine to a network for Network Printing and
Network Scanning. Also included is Brother BRAdmin Light Network
Management software.
Security Protocols
Wired
APOP, POP before SMTP, SMTP-AUTH
APOP, POP before SMTP, SMTP-AUTH
Wireless
Wireless Network
Security
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES)
(HL-2280DW)
Wireless Network
Setup Support Utility
(HL-2280DW)
AOSS™
WPS
Yes
Yes
1
BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
D
93
Index
E
A
E
ADF (automatic document feeder)
Apple Macintosh
Error messages on LCD .......................... 40
Out of Memory ...................................... 42
Print Unable XX .................................... 42
Replace Toner ...................................... 29
Toner Ended ......................................... 30
See Software User's Guide
B
Brother
accessories and supplies ........................ ii
F
C
G
Cleaning
H
HELP
LCD messages ..................................... 70
D
J
Jams
Document
Drum unit
Duplex
L
94
specifications ........................................ 88
Print quality .............................................. 59
M
Macintosh
See Software User's Guide
Machine information
how to reset the machine ......................69
Maintenance, routine
Q
Quality
replacing
toner cartridge ....................................29
Mode, entering
R
Replacing
Resolution
N
Network Printing
See Network User's Guide
Network Scanning
See Software User's Guide
S
Safety Instructions ................................... viii
Scanner glass
O
Serial number
Out of Memory message ..........................42
Service centers ............................................i
P
in manual feed slot .............................10
in paper tray .........................................8
tray capacity ..........................................17
PaperPort™ 12SE with OCR
See Software User's Guide. See also Help
in the PaperPort™ 12SE application.
Presto! PageManager
See Software User's Guide. See also Help
in the Presto! PageManager application.
Print
T
E
Toner cartridge
Troubleshooting ....................................... 40
if you are having difficulty
print quality ........................................ 57
difficulties ..............................................54
95
W
Warranties
Notice-Disclaimer ................................... iii
®
Windows
See Software User's Guide
Wireless Network
See Quick Setup Guide and Network
User's Guide
E
96
EQUIPMENT ATTACHMENT LIMITATIONS
(Canada only)
NOTICE
This product meets the applicable Industry Canada technical specifications.
NOTICE
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to
be connected to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs of all the devices
does not exceed five.
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
These machines are approved for use in the country of purchase only. Local Brother companies
or their dealers will only support machines purchased in their own countries.
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