IBM Computer Drive 22P6979 User Manual

40X/12X/40X Max CD-RW Drive  
ꢀꢁꢂ  
User’s Guide  
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40X/12X/40X Max CD-RW Drive  
ꢀꢁꢂ  
User’s Guide  
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Note: Before using this information and the product it supports, read the information  
under the appendixes.  
First Edition (July 2002)  
© Copyright International Business Machines Corporation 2002. All rights reserved.  
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with IBM Corp.  
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Safety: Read first  
Before installing this product, read the Safety Information.  
Antes de instalar este produto, leia as Informações de Segurança.  
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.  
Læs sikkerhedsforskrifterne, før du installerer dette produkt.  
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.  
Avant dinstaller ce produit, lisez les consignes de sécurité.  
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.  
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.  
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.  
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.  
Antes de instalar este produto, leia as Informações sobre Segurança.  
Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.  
Antes de instalar este producto lea la información de seguridad.  
Läs säkerhetsinformationen innan du installerar den här produkten.  
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iv 40X/12X/40X Max CD-RW Drive: Users Guide  
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Contents  
© Copyright IBM Corp. 2002  
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vi 40X/12X/40X Max CD-RW Drive: Users Guide  
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About this book  
This manual contains instructions for installing, configuring, and troubleshooting  
the IBM®40X/12X/40X CD-RW Max Drive. The manual is divided into the  
following sections:  
Installation and user’s guide  
This guide contains the product description and installation instructions in the  
following languages:  
v English  
v French  
v German  
v Spanish  
v Italian  
v Brazilian Portuguese  
v Simplified Chinese  
v Traditional Chinese  
v Japanese  
Appendixes  
The appendixes contain device-driver special configuration settings and help and  
service information. They also contain the product warranties and notices.  
Note: The illustrations in this manual might be slightly different from your  
hardware.  
Registering your option  
Thank you for purchasing OPTIONS by IBM. Please take a few moments to  
register your product and provide us with information that will help IBM to better  
serve you in the future. Your feedback is valuable to us in developing products  
and services that are important to you, as well as in developing better ways to  
communicate with you. Register your option on the IBM Web site at  
IBM will send you information and updates on your registered product unless you  
indicate on the Web site questionnaire that you do not want to receive further  
information.  
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Installation and users guide  
This section provides the product description, installation instructions, and  
instructions for using and maintaining the IBM 40X/12X/40X Max CD-ReWritable  
(CD-RW) drive.  
Introduction  
This section describes this option and the software that comes with it. This section  
also contains some information you will need before you install the option.  
Product description  
The IBM 40X/12X/40X Max CD-RW drive can write and read CD-RW and  
CD-Recordable (CD-R) discs, and can read mass-produced stamped CDs. CDs  
created with this drive are compatible with Multi-Read CD-ROM and DVD-ROM  
drives that can read CD-RW discs and other media, and with older non-MR  
CD-ROM drives that can read only CD-R and CD-ROM discs.  
The drive can write to a CD-R disc at up to 40 times the standard CD-ROM speed,  
recording data at up to 6000 KB1 per second. At this rate, the drive can record an  
80-minute CD-R disc in about four minutes. The drive writes to CD-RW and CD-R  
discs at different speeds. The drive can write to a high speed CD-RW disc at up to  
twelve times the standard CD-ROM speed, recording data at up to 1800 KB per  
second. At this rate, the drive can record an 80-minute CD-RW disc in less than  
seven and a half minutes. The drive can also read data at up to 40 times the  
standard CD-ROM speed, or 6000 KB per second.  
This drive incorporates Mount Rainier technology. Mount Rainier is an open  
industry standard created to make CD-RW easier to use. Benefits include  
background formatting and physical defect management by the drive. For more  
information, go to www.mt-rainier.org.  
The CD-RW drive can be installed only in a computer that uses the integrated  
drive electronics (IDE) or the enhanced IDE (EIDE) architecture.  
In addition to this manual, the option kit includes:  
v CD-RW drive  
v One audio cable  
v Four mounting screws  
v One IDE cable  
v User’s Guide and Software CD  
v Laser Safety Guide  
Contact your place of purchase if an item is missing or damaged. Be sure to retain  
your proof of purchase. It might be required to receive warranty service. See  
information.  
1. KB equals approximately 1024 bytes when referring to data transfer speeds.  
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Software description  
The Users Guide and Software CD contains the following software:  
v IBM RecordNow: With RecordNow, you can record your own CDs in a variety  
of ways. You can use the CD copier function to make backup copies of your  
CDs, or you can make data CDs from files on your hard disk drive. You can also  
create audio CDs from MP3 files or from other audio CDs.  
v IBM Drive Letter Access (DLA): You can use DLA to access your CD-RW drive  
using a drive letter. You can copy files to recordable media using the windows  
command line or by using the drag-and-drop method.  
v UDF Reader: You can use the UDF Reader to read CDs you wrote with DLA in  
other PCs.  
v StorageGuard: You can use this program to monitor how much data you have  
backed up. This program also provides for easy Web updates of the recording  
software.  
Before you begin  
Read the following information before you start your installation. You must  
complete the following steps to install the drive:  
1. Determine which IDE port to use and the corresponding configuration setting.  
2. Place or change the configuration jumper on the drive (you might need to  
make changes to the configuration jumpers of other devices).  
3. Install the drive in a drive bay.  
4. Configure the system.  
5. Install software.  
If you do not understand these procedures or are unsure about your ability to  
perform all the procedures described, contact a qualified computer technician to  
install the CD-RW drive for you.  
System requirements  
Before you begin installing the drive, be sure your computer meets the following  
system requirements.  
v Minimum microprocessor: Intel® Pentium® processor (or the equivalent)  
v Minimum RAM: 32 MB2  
v Available IDE connection  
v Available internal power connection  
v Available 5.25-in. drive bay  
v One of the following operating systems:  
Microsoft® Windows® Millennium Edition (Me)  
Microsoft Windows 2000 Professional  
Microsoft Windows XP  
You might need a flathead or Phillips screwdriver to complete the installation. You  
might also need to refer to the documentation that comes with your computer. Be  
sure to have this documentation available.  
2. When referring to memory storage capacity, MB means approximately 1 000 000 bytes; total user-accessible capacity may vary  
depending on operating environment.  
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Handling Instructions  
To protect your CD-RW drive during installation, observe the following  
precautions:  
v Handle the drive with care. Dropping or jarring the drive can damage the  
components inside the drive housing.  
v Keep the CD-RW drive in its antistatic bag until you are ready to install the  
drive in your computer. Limit your movement. Movement can cause static  
electricity buildup.  
v Do not force insertion of the power cable. Doing so might damage the connector  
or the drive.  
Product views  
The following sections illustrate the front and back views of the CD-RW drive.  
Front view of the drive  
Refer to the following illustration to identify parts that might be referred to in the  
installation instructions.  
ReWriteable  
Note: Front bezel design might be different (varies by supplier).  
ꢀ1ꢁBusy indicator: This light comes on when the drive reads from, writes to, or  
plays a CD.  
ꢀ2ꢁCD tray: Use this tray to load and unload a CD.  
ꢀ3ꢁManual-eject hole: This hole provides access to the eject mechanism to remove  
a CD from the drive when normal ejection procedures do not work.  
ꢀ4ꢁEject/Load button: When pushed, this button opens or closes the CD tray.  
Back view of the drive  
Refer to the following illustration to identify parts that might be referred to in the  
installation instructions.  
ꢀ1ꢁReserved  
ꢀ2ꢁAudio-out connector: Use this connector to attach the CD-RW drive to a sound  
adapter.  
ꢀ3ꢁConfiguration pins: These pins are used to set the drive configuration.  
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ꢀ4ꢁIDE connector: Use this connector to attach the CD-RW drive to the IDE cable.  
ꢀ5ꢁDC-power connector: Use this connector to attach the CD-RW drive to the  
computer power supply cable.  
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Installing the Drive  
To install the drive into your computer, do the following:  
Step 1. Opening the computer  
To open your computer, do the following:  
1. Turn off the computer and all attached devices.  
2. Unplug the power cords for the computer and all attached devices.  
3. Remove the cover from the computer. See the documentation for your  
computer for instructions on removing the cover.  
Step 2. Unpacking the drive  
To unpack the drive, do the following:  
1. In order to discharge any accumulated static electricity, touch an unpainted  
metal surface for at least two seconds. Take the bag that the drive is packed in  
and touch the bag to an unpainted metal surface for at least two seconds.  
2. Remove the drive from the bag.  
If you must put the drive down, place the antistatic bag on a flat padded surface,  
and place the drive on the bag with the component side facing up.  
Step 3. Selecting an IDE port  
Newer computers typically have two IDE ports. If your computer has two IDE  
ports, use the secondary IDE port to connect the CD-RW drive. Typically the  
secondary IDE port is adjacent to the primary IDE port that connects to your hard  
disk drive. The IDE port you select and the cable position you select determine  
which configuration jumper setting you use for the drive. See Step 4. Setting the  
configuration jumperfor instructions on setting the configuration jumper.  
v If you have two IDE ports, connect the CD-RW drive to the secondary IDE port  
with the IDE cable that comes with your drive. If the CD-RW drive is the only  
device on the secondary IDE port, you will use the master configuration setting.  
If there is another device on the secondary port in addition to the CD-RW drive,  
you will use the slave configuration setting.  
v If you must attach the CD-RW drive to the same IDE port as a faster device,  
such as a hard disk drive, use the slave setting for the CD-RW drive and the  
master setting for the faster device. In some instances, the hard disk drive might  
require a master-with-slave-present setting when another device on the same  
cable is configured as a slave. For further information on setting configuration  
jumpers on other devices, see the documentation that came with your computer  
or with the device in question.  
v Some non-IBM computers support the cable-select setting, where the position of  
the device on the cable determines whether a device is master or slave. See the  
documentation that comes with your computer to determine if your computer  
supports this setting.  
Step 4. Setting the configuration jumper  
The following illustration shows the master ꢀ1ꢁ setting, the slave ꢀ2ꢁ setting, and  
the cable-select ꢀ3ꢁsetting. Configure the CD-RW drive by placing a jumper over  
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one pair of pins corresponding to the setting you chose in Step 3.  
v If you are configuring the drive as master, set the jumper to the master ꢀ1ꢁ  
device setting. (This is how the drive is set when it is shipped.) If there is a  
second device on the IDE port, check that the device is configured as slave.  
v If you are configuring the drive as slave, set the jumper to the slave ꢀ2ꢁdevice  
setting. Check that the other device on the IDE port is configured as master (or  
master-with-slave-present).  
v If you are configuring the drive as cable-select, set the jumper to the cable-select  
ꢀ3ꢁ device setting. If there is another device on the IDE port, check that the  
device is also configured for cable-select.  
Step 5. Mounting the drive in the bay  
Attention: Be sure to use the mounting screws in the option package when you  
are driving screws directly into the drive. Using screws that are too long might  
damage the drive.  
You can mount the CD-RW drive in the computer either horizontally or vertically.  
If you mount the drive vertically, you must secure any CDs you place into the  
drive before you close the drive tray, or the CD-RW drive will not be able to read  
the CD properly. For further instructions on securing your CDs in a vertically  
1. Slide the drive into the bay. Your computer might have specific required  
procedures for installing storage devices. Refer to the documentation that came  
with your computer for further instructions.  
2. Align the drive-bay screw holes with the threaded holes in the drive housing or  
mounting bracket. Be sure to use the mounting screws provided with this  
drive. Using the wrong size screws might damage the drive. Thread the screws  
in loosely to check their position. Usually two screws are used on each side.  
3. Check to ensure that the alignment is correct, and then tighten the screws to  
secure the drive. Do not overtighten.  
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Step 6. Attaching the cables to the drive  
Connect the cables to the CD-RW drive as follows:  
1. If you want to connect the CD-RW drive to your sound adapter or to the sound  
function on your system board, locate the included audio cables and determine  
which cable best fits the CD audio-in port on your sound adapter. Connect one  
end of the selected audio cable to the CD-RW drive audio-out connector ꢀ1ꢁ,  
and the other end of the cable to your sound adapter CD audio-in port. Save  
the other cable in case you use a different sound adapter in the future.  
Note: Some computers have a smaller connector that is incompatible with the  
included audio cable. If your computer has this kind of connector, you  
must purchase a new audio cable.  
2. Attach a 40-pin IDE-cable connector ꢀ2ꢁ to the IDE connector on the drive.  
Align the cable so that the color-coded edge is closest to the power cable  
connector ꢀ3ꢁ. Use the IDE cable provided with this option if there is no cable  
attached to the IDE port or if there is only one device connector on the IDE  
cable. If you use the included IDE cable, attach one end of the cable to your  
system board IDE port or to your IDE adapter, and the other end of the IDE  
cable to the CD-RW drive.  
3. Locate one of the available power cables attached to your computer power  
source. Attach the four-pin power cable ꢀ3ꢁ to the CD-RW drive DC power  
connector.  
Step 7. Completing the hardware installation  
To complete the hardware installation, do the following:  
1. Be sure that the drive is securely mounted and the connectors are firmly  
attached.  
2. Be sure the cables do not interfere with the computer cover and do not block  
any fan blade or air-flow paths.  
3. Reinstall the computer cover.  
4. Reconnect all devices and check any devices that might have become  
disconnected, such as the keyboard, mouse, and monitor.  
5. Connect all power cords to electrical outlets.  
Step 8. Updating your computer configuration  
After you have completed the hardware installation, restart your computer.  
Usually, the configuration-setup information screen is displayed when you turn on  
your computer. If you do not see this screen, check your computer documentation  
for information about accessing the configuration or setup utility program.  
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To see the configuration information for most IBM computers, press F1 during  
startup when the IBM graphic displays in the upper right corner of the screen.  
When you have finished reviewing the information, save the changes and exit.  
Step 9. Installing the CD-RW drive software  
The Users Guide and Software CD contains two software applications for use with  
the CD writing functions of your CD-RW drive:  
v IBM RecordNow  
v IBM Drive Letter Access (DLA)  
There are two other applications that will be useful in some circumstances.  
v UDF Reader  
v StorageGuard  
For more information on these applications, see Software descriptionon page 2.  
To install these applications, do the following:  
1. Insert the Users Guide and Software CD into your CD-RW drive.  
2. If the CD starts automatically, follow the on-screen instructions. If it does not  
start automatically, do the following:  
a. Click Start->Run and type e:\engage.bat where e: is the letter of your  
CD-ROM drive.  
b. Click OK.  
3. Select your language.  
4. Select the application you want to install.  
5. Follow the on-screen instructions.  
Using CD-R and CD-RW discs  
The CD-RW drive can write to both CD-R and CD-RW discs. CD-RW discs can be  
erased and reused many times, while CD-R discs can be written to only once.  
Notes:  
1. CD-R discs are playable on audio CD players. CD-RW discs are playable only  
on some audio CD players.  
2. CD-R media is rated by write-speed. For 40x write mode, 40x media is  
required. For best results, limit write-speed to the media speed rating. The  
Record Now Software included in the option kit will allow you to limit the  
maximum recording speed.  
3. CD-RW media is also rated by write-speed. The IBM 40X/12X/40X drive  
supports writing only CD-RW discs rated at 4x or higher. The maximum write  
speed will be printed on the media packaging or media disc.  
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4. The following table shows the compatibility matrix for high and low speed  
CD-RW media:  
Media Rating  
Write  
No rating, 2x  
Not supported  
Multispeed, 1x2x4x, 4x, 1x-4x  
Yes  
Yes  
High Speed, 4x-10x, 4x-12x, 8-10x  
Using the drive  
This section provides information on how to handle and care for CDs and your  
CD-RW drive, and how to load CDs into your CD-RW drive.  
Handling and caring for a CD  
CDs are high-density media that must be handled with care and kept clean to  
ensure that they remain readable. These precautions will help to prolong the life of  
your CDs.  
Attention: Wiping a CD using a circular motion might cause loss of data.  
v Handle the CD by the edges or by the center hole. Do not touch the surface of  
the CD.  
v To remove dust or fingerprints, wipe the CD from the center to the edge with a  
soft, lint-free cloth.  
v Do not write on the surface.  
v Do not place the CD in direct sunlight.  
v Do not use commercial cleaners to clean the CD.  
v Do not bend the CD.  
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Caring for the CD-RW drive  
To protect your CD-RW drive during operation, observe the following precautions:  
v Remove any CD in the drive before moving the drive.  
v Do not insert foreign objects into the drive.  
v Do not remove the drive cover or attempt to service the drive.  
v Do not operate the drive under any of the following conditions:  
High temperature, high humidity, or direct sunlight  
Excessive vibration, sudden shock, or inclined surface  
Excessive dust  
Loading a CD  
To load a CD into a horizontally mounted CD-RW drive, do the following: . .  
1. Press the Eject/Load button. The tray slides out of the drive.  
2. Insert the CD into the loading tray.  
3. Close the loading tray by pressing the Eject/Load button, or by gently pushing  
the tray in.  
Attention: Do not force the tray to open; do not insert objects into the CD tray. If  
your tray does not open when you press the Eject/Load button, see Ejecting a CD  
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To load a CD into a vertically mounted CD-RW drive, do the following:.  
Note: Drive CD tray design might be different than shown (varies by supplier).  
1. Press the Eject/Load button ꢀ1ꢁ.  
2. Insert the CD into the tray, make sure the disc is placed securely behind the  
vertical mounting tabs.  
3. Close the loading tray by pressing the Eject/Load button, or by gently pushing  
the tray in.  
Ejecting a CD manually  
If you press the Eject/Load button and the tray does not slide out, turn off the  
computer. Straighten a large paper clip to form a tool, as shown in the illustration.  
The straightened end must extend at least 45 mm (1.8 in.). Insert the extended end  
into the manual-eject hole on the front of the drive (see Front view of the drive”  
on page 3). Push the paper clip into the hole until the tray opens. Gently pull out  
the tray until you can remove the CD.  
45 mm  
1.8 in  
Using Windows XP native recording with your CD-RW drive  
Your CD-RW drive is fully compatible with the recording functions built into  
Windows XP. You can record data CDs without adding any additional software if  
you are running Windows XP. If you install the DLA software that comes with  
your CD-RW drive, Windows Native recording will be disabled and DLA will  
perform the formatting and writing functions. The CDs that you create with  
Windows native recording can be used in most versions of Windows without any  
special readers.  
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To copy files to your CD using Windows XP native recording, drag the files to the  
drive letter using Explorer. Windows will stage the files in a temporary location.  
When you are ready to write the files to your CD, open the drive letter and click  
Write these files to CD.  
Note: Trying to eject the disc will prompt you to record the files.  
Using IBM Drive Letter Access (DLA)  
IBM Drive Letter Access (DLA) is included on the Users Guide and Software CD so  
you can write data to CD-RW and CD-R media.  
Note: CD-RW media can be written many times; CD-R media can only be written  
to once.  
CD-RW discs can be formatted two ways. The first way is normal UDF, and the  
second way is UDF with Mount Rainier extensions. Mount Rainier extensions  
allow the disc to be formatted in the background while data is being written to it.  
While this is more convenient, Mount Rainier written discs cannot be read in other  
computers without a UDF reader.  
To format a blank CD-R or CD-RW, do the following:  
1. Insert a blank disc into your CD-RW drive.  
2. Open My Computer.  
3. Right-Click on the Drive icon and select Format.  
To write to formatted media, do the following:  
1. Insert a previously formatted disc into your CD-RW drive. The disc will be  
mounted for write access.  
2. Drag and drop files to the CD-RW/CD-R drive letter icon, or use move the files  
through Windows Explorer.  
To make CD-R media compatible in other computers, do the following:  
1. Right-click on the drive letter in My Computer.  
2. Click Make Compatible.  
Using the UDF Reader software for Windows 98, Windows NT  
4.0, or Windows Me  
The UDF Reader software is provided to read DLA-written discs on PCs that do  
not have DLA installed. When you install DLA into your system, a copy of the  
UDF Reader installer is copied to your system as well. You can install the UDF  
Reader on other PCs to read your own UDF created discs.  
Note: The UDF Reader is not required on any computer that has DLA installed. It  
is only used on computers that share media with computers that write with  
DLA.  
Note: Mount Rainier-formatted media cannot be read in any computer without  
DLA installed.  
Note: To read CD-R discs formatted with DLA in computers without CD-RW  
drives, use the Make Compatible function listed in the drive properties  
menu.  
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Using StorageGuard  
StorageGuard is an optional program that will monitor the amount of data that is  
not backed up on your hard drive and remind you to back it up. The first time  
you run it you have the option to check for updates, set StorageGuard to monitor  
your data, and set a timer to remind you to check for updates later. If you check  
for updates, it will connect to a Web site maintained by Veritas to download the  
latest RecordNow and DLA program versions. If you set StorageGuard to monitor  
your data, it will remind you at your systems boot when more than 15% of your  
data is not backed up. You can change the percentage of data monitoring and the  
frequency of monitoring from the StorageGuard notification screen by selecting  
Options.  
Note: StorageGuard is not required for use of the CD-RW drive. Its primary use is  
easy updating of RecordNow and DLA. IBM service releases of RecordNow  
Note: StorageGuard requires an Internet connection.  
Note: While StorageGuard is mostly used with Veritas brand backup products, it  
also works with the backup program included with many versions of  
Windows.  
Using the RecordNow software  
RecordNow allows you to record Audio CDs, Data CDs, and copy existing CDs.  
Detailed information about using RecordNow is included in the RecordNow help.  
You can access RecordNow help by pressing F1 inside the RecordNow menu.  
To start RecordNow in Windows Me, or Windows 2000, select Start->Programs->  
IBM RecordNow.  
To start RecordNow in Windows XP, select Start->All Programs->RecordNow.  
Once RecordNow is started, select one of the following three processes:  
v Make an exact copy: Select this to back up your own CDs, or make copies of  
CDs you have previously created. After you select this option, RecordNow will  
prompt you to insert your disc to be copied, and then will prompt you when to  
insert a blank disc.  
v Make a music disc: Select this option to create an audio CD. The second screen  
will ask if you want to make an audio CD from MP3 and Wave files on your  
hard disk, or from other audio CDs. There is also a selection to make a disc for  
an MP3 player, which is a specially formatted data disc that can be played in  
stand-alone MP3 players.  
v Make a data disc: Select this option to create a disc containing data files from  
your hard disk. RecordNow will prompt you to insert a blank disc first. Then a  
screen will appear that will enable you to drag-and-drop files, or browse to find  
files on your hard disk.  
Note: To limit the recording speed in RecordNow select Options, and in the  
Advanced tab window pick the speed of your choice from the drop down  
box entitled, Limit the Maximum recorder speed.  
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Appendix A. Product specifications  
This appendix includes the following information:  
v Physical specifications  
v Power requirements  
v Environmental requirements  
v Drive write/read speeds  
v Drive performance  
v Format capabilities  
Physical specifications  
The physical specifications3 of the 40X/12X/40X Max CD-RW drive are listed in  
the following table.  
Physical specifications:  
Height  
Width  
Length  
Weight  
42 mm (1.7 in.)  
149 mm (5.9 in.)  
197 mm (7.7 in.)  
1.0 kg (2.2 lb.)  
Power requirements  
The following table lists the power specifications by voltage level for the  
40X/12X/40X Max CD-RW drive. The power specifications are measured at the  
drive power connector and are nominal values.  
Power specifications:  
At Voltage  
+12 V dc  
+5 V dc  
0.8 A  
Operational current rating is 1.5 A  
3. Product-description data represents IBMs design objectives and is provided for comparative purposes; actual results might vary,  
based on a variety of factors. This product data does not constitute a warranty. Data is subject to change without notice.  
© Copyright IBM Corp. 2002  
15  
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The following table lists the environmental specifications for the CD-RW drive. You  
can mount the drive vertically or horizontally.  
Environmental requirements  
Environmental Requirements:  
Specification  
Operational  
Nonoperational  
Temperature (noncondensing) +5° C to +45° C  
(+41° F to +113° F)  
-40° C to +60° C  
(-40° F to + 140° F)  
Relative humidity  
(noncondensing)  
8% to 80%  
5% to 90%  
Write/Read speeds  
The following table lists the write/read speeds for the CD-RW drive.  
Drive Write/Read Speeds:  
Function  
Supported Speed  
17-40x (CAV)  
14-32x (CAV)  
17-40x (PCAV)  
4x, 10x, 12x  
Read (CD-ROM/CD-R disc)  
Read (CD-RW/Audio disc)  
Write (CD-R disc)  
Write (CD-RW disc)  
Media Speed Compatibility  
The following table lists the media speed compatibility for the CD-RW drive.  
Function  
CD-R Media Compatibility CD-RW Media  
Compatibility  
Reads  
Writes  
ALL  
ALL  
4x, 8x, 12x, 16x, 24x, 32x, 40x Multispeed (1x2x4x, 4x,  
1x-4x)  
High Speed  
Note: Media or drive speed must support the listed write speed of the media.  
Drive-performance specifications  
The following table lists the performance specifications of the CD-RW drive.  
Drive performance:  
Feature  
Specification  
Burst data transfer rate  
16.7 MB (1 MB is approximately 1 000  
000 bytes of data) per second (ATA PIO  
Mode 4) 16.7 MB per second (ATA  
multi-word DMA Mode 2), 33.3 MB per  
second (Ultra DMA Mode 2)  
Average access time (including latency)  
Cache memory (Read/Write)  
100 ms (17-40x, CAV)  
2 MB  
16 40X/12X/40X Max CD-RW Drive: Users Guide  
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Disc diameter  
12 cm (4.7 in.) (8cm [3 in.])  
8200 rpm  
Rotational speed (CD-ROM/CD-R)  
Mean time between failures (MTBF)  
Buffer underrun protection  
100 000 POH (duty 10%)  
SuperLink® or SmartBurn®  
The following table summarizes the CD format capabilities of the RecordNow  
program. Refer to the Veritas software online users guide for the most recent  
information on CD format capabilities.  
Format  
Copy capability  
Create  
capability  
CD-DA (Red Book)  
CD+G  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
No  
No  
No  
No  
Yes  
Yes  
Yes  
No  
No  
No  
No  
No  
Yes  
No  
CD TEXT  
CD-ROM (Yellow Book)  
CD-ROM XA (Mode 2)  
CD-I (Green Book)  
CD-I Bridge  
Video CD (White Book)  
CD-R (Orange Book P II)  
CD-RW (Orange Book P III)  
Multisession CD  
CD Extra (Blue Book)  
Photo CD  
Mixed-Mode CD  
Bootable CD  
Disc at Once  
Track at Once  
Session at Once  
The CD-RW drive uses the following methods to write files to CDs:  
v Disc at Once: The drive writes to the entire disc in a single pass; data cannot be  
added at a later time.  
v Track at Once: The drive copies one track at a time to the disc.  
v Multisession: The drive writes several sessions to a disc; each session has at  
least one track.  
Listed below are descriptions of different CD formats that appear in the table.  
CD-Digital Audio: This format records audio CDs that can be played on audio CD  
players.  
CD Extra: This format records audio and data in a multisession format.  
CD TEXT: This format records audio CDs with the album names and song titles  
encoded.  
Appendix A. Product specifications 17  
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CD-ROM (Mode 1): This format is used for most CD-ROM applications.  
CD-ROM XA (Mode 2 Form 1 and Mode 2 Form 2) or CD-ROM Extended  
Architecture: This standard was created for playback of multimedia content.  
CD-I (Mode 2 Form 1 and Mode 2 Form 2) and CD-I Ready4: This format is used  
for home entertainment systems.  
CD-I Bridge: This format records a combination of Kodak Photo CDs and Video  
CDs that can be played on TV set-top players and personal computers.  
Photo CD (single and multisession): This format records CDs that are playable on  
TV set-top video CD players and most DVD systems.  
4. The CD-RW drive does not have the necessary audio circuitry and decoding functions for CD-I playback, but it can be read from  
and write to CDs in this format.  
18 40X/12X/40X Max CD-RW Drive: Users Guide  
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Appendix B. Problem solving  
Computer problems can be caused by hardware, software, or user error. You might  
be able to use the information in this section to solve problems yourself, or gather  
helpful information you can pass on to a service technician.  
Review the following list for any problem descriptions that might fit your  
situation.  
Troubleshooting  
Your computer or CD-RW drive does not operate correctly or  
the busy indicator light does not come on.  
Take the following actions:  
1. Check that the CD is loaded with the label side up.  
2. Check that all devices are correctly connected to the computer and the electrical  
outlet. If all devices are correctly connected and you are still experiencing  
problems, go to step 3.  
3. Turn off the computer, unplug the cables from the electrical outlets for your  
computer and all attached devices, and remove the computer cover.  
4. Check that all power and IDE cables are securely attached. Disconnect the IDE  
cable and check for bent or misaligned pins. If you do not find any problems,  
reconnect the IDE cable. Reattach all cables and power cords and replace the  
computer cover. Turn on the computer, restart the system, and then attempt to  
open the CD tray by pressing the Eject/Load button. If the tray fails to open  
and the busy indicator light does not come on, turn off the computer and try  
using another 4-pin dc power cable.  
5. Check that the color-coded edge on the IDE cable aligns with pin 1 on the IDE  
port and is closest to the power cable on the 40X/12X/40X Max CD-ReWritable  
6. Check that the IDE cable is connected to the proper IDE port connection. See  
7. Check the CD-RW drive and any other device on the IDE cable for the proper  
page 5 for more information.  
8. If the middle connector on the IDE cable is attached to the IDE port on the  
system board, remove the connector and reattach the cable. If there is only one  
device on the IDE port, attach the connector at one end of the cable to the IDE  
port and the connector at the other end to the device, leaving the middle  
connector (if there is one) open. If there are two devices on the IDE port, attach  
the connector at one end of the cable to the IDE port. If there is a hard disk  
drive, attach it to the connector at the other end of the cable and attach the  
CD-RW drive to the middle connector.  
You cannot format a CD-RW disc  
Take the following actions:  
1. Check your media. This CD-RW drive cannot format 1X or 2X speed media.  
2. Erase the CD-RW with the following procedure, then try formatting again.  
© Copyright IBM Corp. 2002  
19  
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v Remove all discs from drives.  
v Start RecordNow.  
v Select Make a Data Disc.  
v Insert your media when prompted.  
v At the prompt The disc you have inserted is not blank, would you like to  
erase it now?, select Yes.  
v After the media erase completes, Select the Cancel button in RecordNow  
v Exit RecordNow.  
v Eject the media.  
3. If you are using a third party bus-master driver, check with the driver  
manufacturer to ensure it supports CD-RW drives.  
You cannot create a multi-session disc.  
Be sure that there is enough space left on the media for another session. Writing a  
session requires about 15 MB in addition to the data that is recorded.  
You cannot successfully write to a CD-R or CD-RW disc.  
Take the following action:  
1. Verify that the process is not being interrupted by a screen saver, an antivirus  
program, an Internet or e-mail program, or other software. Disable the  
functions that might interrupt the write operation.  
2. Verify that your computer has the minimum processor listed in the system  
requirements for this option. See System requirementson page 2 for more  
information.  
3. Verify that the hard disk drive has been defragmented.  
4. Replace the disc if it is damaged or scratched.  
5. Verify that the write-speed is correct for this disc.  
You cannot eject a CD.  
Take the following actions after ensuring that the drive is not in the process of  
writing:  
1. Close all applications.  
2. Eject the CD with the software application. Double-click My Computer. Click  
the CDR/RW icon. Click Eject.  
3. Use the Eject/Load button.  
4. Turn off the computer. Wait 45 seconds; then turn on the computer and try  
using the Eject/Load button again.  
5. If other methods do not work, use the manual-eject hole, using instructions  
You cannot read from the CD after successfully writing to it.  
Take the following actions:  
1. If you can read the CD in another CD player or you can see previous sessions,  
the directory information might be damaged on the volume, making it  
unreadable. Check the Veritas software online users guide for more  
troubleshooting ideas.  
2. You might have a damaged CD-R or CD-RW disc. Try a new CD-R disc or  
CD-RW disc, or another brand of disc.  
20 40X/12X/40X Max CD-RW Drive: Users Guide  
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3. If you can read from a CD-RW disc in the CD-RW drive, but not in another  
optical drive, be sure that a UDF Reader program is installed on the computer  
that contains the other optical drive. For more information on the UDF Reader  
4. Verify that you are not attempting to write the disc under extreme  
environmental conditions such as the following:  
v low temperature: 5° C (41° F) or below  
v high temperature: 45° C (113 °F) or above  
v excessive shock: >0.5 G  
v excessive vibration: >0.1 G  
5. Make sure the CD-R session is closed. See Using the RecordNow softwareon  
page 13 for help. A non-closed audio disc cannot be played in your car or home  
CD player.  
You cannot access the CD-RW drive, or the drive icon does  
not display (Windows XP)  
If the CD-RW drive has been properly installed, there will be an icon for the drive  
in the My Computer window. If you double-click the My Computer icon and there  
is no drive icon present in the displayed window, check to see that the drive has  
been properly installed, and that the configuration jumper has been correctly set.  
Next, restart your computer. If a drive icon is still not found, continue with the  
following steps.  
1. Click Start Settings Control Panel.  
2. Click System.  
3. Click the Device Manager tab.  
4. Double-click View Devices by Type.  
a. Click Hard Disk Controllers on the Device Manager list. Ensure that there  
are no conflicts with the controller. Ensure that the device status indicates  
that the controller is working properly.  
b. Select CD-RW from the Device Manager list. Verify that there is a CD-RW  
device and that no conflicts exist. The device status will indicate that the  
device is working properly.  
5. Click OK.  
6. Restart the computer.  
If the device icon is still not present, check cable connections, device jumper  
settings, and resolve any existing conflicts.  
The CD cannot be read.  
Take the following actions:  
1. The CD might be dirty; clean it as described in Handling and caring for a CD”  
2. The CD might be defective; try another CD.  
3. The CD is not ISO-9660 or High Sierra Group-compatible. Check with your  
place of purchase.  
Appendix B. Problem solving 21  
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There is no sound from the CD.  
Take the following actions:  
1. Check that you are using an audio CD and not a data CD.  
2. Adjust the sound-adapter volume control. See the documentation that comes  
with your sound adapter and audio-CD player program.  
3. Turn off the computer, unplug the cables from the electrical outlets for your  
computer and all attached devices, and remove the computer cover. Check that  
the audio-signal cable connects the 40X/12X/40X Max CD-RW drive to the  
sound adapter.  
The connectors on the audio cables provided do not fit the  
connector on your audio adapter.  
Some audio adapters might require a special cable. See the documentation that  
comes with your sound adapter.  
You might have to purchase a separate audio cable for the 40X/12X/40X Max  
CD-RW drive. The audio-out connector on the 40X/12X/40X Max CD-RW drive  
requires a MPC-2 compliant Molex 70553 or equivalent connector. (To locate the  
drive audio connector, see Back view of the driveon page 3.) If you are using an  
IBM computer or IBM sound adapter, see Service and Supporton page 25 for  
assistance.  
You receive buffer underrunerror messages when copying  
CDs or making data CDs.  
Take the following actions:  
v If the file source is a network or removable device, copy the files to the local  
hard disk first.  
v If using CD copier, select Advanced and check the Copy to Hard Disk option.  
v If using RecordNow, select Options->Advanced, and make sure that Burn-Proof  
is checked.  
v Try reducing the write speed.  
v Make sure the source and target drives are being operated in DMA mode. See  
for more information.  
22 40X/12X/40X Max CD-RW Drive: Users Guide  
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Appendix C. Customizing the device-driver configuration  
settings  
Windows XP and Window Me have two device-driver configuration parameters:  
Auto Insert Notify and DMA.  
The Auto Insert Notify parameter enables the computer to start audio CD software  
as soon as a CD is inserted into the CD-RW drive.  
The DMA parameter improves computer performance by having the computer  
DMA controller handle data transfers from the CD to memory, freeing the  
computer microprocessor to perform more important tasks. For example, activating  
DMA might make movies and games run more smoothly because the  
microprocessor is allocating more processing time to video.  
Changing the Auto Insert Notify and DMA parameters for Windows Me  
To change the Auto Insert Notify and DMA parameter settings in Windows Me do  
the following:  
1. Click Start Settings Control Panel.  
2. Click on view all control panel options.  
3. Double-click System.  
4. Click the Device Manager tab.  
5. Double-click CD-ROM.  
6. Click on the drive that you want to modify.  
7. Click the Settings tab.  
8. Click to select or to clear the Auto Insert Notification check box and the DMA  
check box, depending on which parameters you want to enable or disable.  
9. Click OK.  
Changing the DMA parameter setting from the Windows XP desktop  
To change the DMA parameter setting from the Windows XP desktop do the  
following:  
1. Click Start Control Panel.  
2. Click Switch to classic view.  
3. Double-click System.  
4. Click the Hardware tab.  
5. Click Device Manager button.  
6. Click on the IDE ATA/ATAPI controllers to expand the tree.  
7. Double-click on the controller that corresponds to where your CD-RW is  
located (Primary IDE or Secondary IDE).  
8. Click the Advanced Settings tab.  
9. Select the appropriate Transfer Mode pull-down that corresponds to the  
CD-RW location (Device 0 for Master, Device 1 for Slave).  
10. Select DMA if Available.  
11. Click OK.  
© Copyright IBM Corp. 2002  
23  
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Enabling DMA for Windows 2000 Professional  
To change the parameter setting for Windows 2000, do the following:  
1. Click Start Settings Control Panel.  
2. Double-click System.  
3. Click the Hardware tab.  
4. Click Device Manager.  
5. Click the IDE ATA/ATAPI controller to expand the tree.  
6. Click the device that corresponds to the controller where your CD-RW Drive  
is located (Primary IDE or Secondary IDE).  
7. Click the Advanced Settings tab.  
8. Click Transfer Mode, and select DMA if it is available.  
9. Click OK.  
10. Click Close to close the System Properties window. A message is displayed  
informing you that the system settings have changed.  
11. Click OK to restart your computer.  
24 40X/12X/40X Max CD-RW Drive: Users Guide  
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Appendix D. Product warranty and support information  
Warranty information  
This section contains the warranty period for your product, information about  
obtaining warranty service and support, and the IBM Statement of Limited  
Warranty.  
Warranty period  
Contact your place of purchase for warranty service information. Some IBM  
Machines are eligible for on-site warranty service depending on the country or  
region where service is performed.  
Machine - 40X/12X/40X Max CD-RW Drive  
Warranty period: One year  
Service and Support  
The following information describes the technical support that is available for your  
product, during the warranty period or throughout the life of the product. Refer to  
your IBM Statement of Limited Warranty for a full explanation of IBM warranty  
terms.  
Warranty information on the World Wide Web  
The IBM Machine Warranties Web site at  
worldwide overview of the IBM Limited Warranty for IBM Machines, a glossary of  
terms used in the Statement of Limited Warranty, Frequently Asked Questions  
(FAQ), and links to Product Support Web pages. The IBM Statement of Limited  
Warranty is available from this Web site in 29 languages in Portable Document  
Format (PDF).  
Online technical support  
Online technical support is available during the life of your product. Online  
assistance can be obtained through the Personal Computing Support Web site.  
Online technical support  
IBM Personal Computing Support Web site  
During the warranty period, assistance for replacement or exchange of defective  
components is available. In addition, if your IBM option is installed in an IBM  
computer, you might be entitled to service at your location. Your technical support  
representative can help you determine the best alternative.  
Telephone technical support  
Installation and configuration support through the IBM HelpCenter® will be  
withdrawn or made available for a fee, at IBMs discretion, 90 days after the option  
© Copyright IBM Corp. 2002  
25  
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has been withdrawn from marketing. Additional support offerings, including  
step-by-step installation assistance, are available for a nominal fee.  
To assist the technical support representative, have available as much of the  
following information as possible:  
v Option name  
v Option number  
v Proof of purchase  
v Computer manufacturer, model, serial number (if IBM), and manual  
v Exact wording of the error message (if any)  
v Description of the problem  
v Hardware and software configuration information for your system  
If possible, be at your computer. Your technical support representative might want  
to walk you through the problem during the call.  
For the support telephone number and support hours by country, refer to the  
following table. If the number for your country or region is not listed, contact your  
IBM reseller or IBM marketing representative. Response time may vary depending  
on the number and nature of the calls received.  
Support 24 hours a day, 7 days a week  
Canada (Toronto only)  
Canada (all other)  
416-383-3344  
1-800-565-3344  
1-800-772-2227  
U.S.A. and Puerto Rico  
All other countries and regions  
and click Support Phone List.  
IBM Statement of Limited Warranty Z125-4753-06 8/2000  
This warranty statement consists of two parts: Part 1 and Part 2. Be sure to read  
Part 1 and the country-unique terms in Part 2 that apply to your country or region.  
Part 1 - General Terms  
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 -  
Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The  
warranties provided by IBM in this Statement of Limited Warranty apply only to  
Machines you purchase for your use, and not for resale, from IBM or your reseller.  
The term Machinemeans an IBM machine, its features, conversions, upgrades,  
elements, or accessories, or any combination of them. The term Machinedoes  
not include any software programs, whether pre-loaded with the Machine,  
installed subsequently or otherwise. Unless IBM specifies otherwise, the following  
warranties apply only in the country where you acquire the Machine. Nothing in  
this Statement of Limited Warranty affects any statutory rights of consumers that  
cannot be waived or limited by contract. If you have any questions, contact IBM or  
your reseller.  
The IBM Warranty for Machines  
IBM warrants that each Machine 1) is free from defects in materials and  
workmanship and 2) conforms to IBMs Official Published Specifications  
(Specifications). The warranty period for a Machine is a specified, fixed period  
26 40X/12X/40X Max CD-RW Drive: Users Guide  
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commencing on its Date of Installation. The date on your sales receipt is the Date  
of Installation unless IBM or your reseller informs you otherwise.  
If a Machine does not function as warranted during the warranty period, and IBM  
or your reseller are unable to either 1) make it do so or 2) replace it with one that  
is at least functionally equivalent, you may return it to your place of purchase and  
your money will be refunded.  
Extent of Warranty  
The warranty does not cover the repair or exchange of a Machine resulting from  
misuse, accident, modification, unsuitable physical or operating environment,  
improper maintenance by you, or failure caused by a product for which IBM is not  
responsible. The warranty is voided by removal or alteration of Machine or parts  
identification labels.  
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE  
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,  
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR  
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND  
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM  
JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT  
ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED  
WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT  
APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN  
DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER  
THAT PERIOD.  
Items Not Covered by Warranty  
IBM does not warrant uninterrupted or error-free operation of a Machine.  
Any technical or other support provided for a Machine under warranty, such as  
assistance via telephone with how-toquestions and those regarding Machine  
set-up and installation, will be provided WITHOUT WARRANTIES OF ANY  
KIND.  
Warranty Service  
To obtain warranty service for a Machine, contact IBM or your reseller. If you do  
not register your Machine with IBM, you may be required to present proof of  
purchase.  
During the warranty period, IBM or your reseller, if approved by IBM to provide  
warranty service, provides without charge certain types of repair and exchange  
service to keep Machines in, or restore them to, conformance with their  
Specifications. IBM or your reseller will inform you of the available types of  
service for a Machine based on its country of installation. At its discretion, IBM or  
your reseller will 1) either repair or exchange the failing Machine and 2) provide  
the service either at your location or a service center. IBM or your reseller will also  
manage and install selected engineering changes that apply to the Machine.  
Some parts of IBM Machines are designated as Customer Replaceable Units (called  
CRUs), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to you for  
replacement by you. You must return all defective CRUs to IBM within 30 days of  
Appendix D. Product warranty and support information 27  
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your receipt of the replacement CRU. You are responsible for downloading  
designated Machine Code and Licensed Internal Code updates from an IBM  
Internet Web site or from other electronic media, and following the instructions  
that IBM provides.  
When warranty service involves the exchange of a Machine or part, the item IBM  
or your reseller replaces becomes its property and the replacement becomes yours.  
You represent that all removed items are genuine and unaltered. The replacement  
may not be new, but will be in good working order and at least functionally  
equivalent to the item replaced. The replacement assumes the warranty service  
status of the replaced item. Many features, conversions, or upgrades involve the  
removal of parts and their return to IBM. A part that replaces a removed part will  
assume the warranty service status of the removed part.  
Before IBM or your reseller exchanges a Machine or part, you agree to remove all  
features, parts, options, alterations, and attachments not under warranty service.  
You also agree to  
1. ensure that the Machine is free of any legal obligations or restrictions that  
prevent its exchange;  
2. obtain authorization from the owner to have IBM or your reseller service a  
Machine that you do not own; and  
3. where applicable, before service is provided:  
a. follow the problem determination, problem analysis, and service request  
procedures that IBM or your reseller provides;  
b. secure all programs, data, and funds contained in a Machine;  
c. provide IBM or your reseller with sufficient, free, and safe access to your  
facilities to permit them to fulfill their obligations; and  
d. inform IBM or your reseller of changes in a Machines location.  
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBMs  
possession or 2) in transit in those cases where IBM is responsible for the  
transportation charges.  
Neither IBM nor your reseller is responsible for any of your confidential,  
proprietary or personal information contained in a Machine which you return to  
IBM or your reseller for any reason. You should remove all such information from  
the Machine prior to its return.  
Limitation of Liability  
Circumstances may arise where, because of a default on IBMs part or other  
liability, you are entitled to recover damages from IBM. In each such instance,  
regardless of the basis on which you are entitled to claim damages from IBM  
(including fundamental breach, negligence, misrepresentation, or other contract or  
tort claim), except for any liability that cannot be waived or limited by applicable  
laws, IBM is liable for no more than  
1. damages for bodily injury (including death) and damage to real property and  
tangible personal property; and  
2. the amount of any other actual direct damages, up to the charges (if recurring,  
12 monthscharges apply) for the Machine that is subject of the claim. For  
purposes of this item, the term Machineincludes Machine Code and  
Licensed Internal Code.  
This limit also applies to IBMs suppliers and your reseller. It is the maximum  
for which IBM, its suppliers, and your reseller are collectively responsible.  
28 40X/12X/40X Max CD-RW Drive: Users Guide  
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UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE  
FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES  
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS  
OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL,  
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC  
CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOST SAVINGS, EVEN IF  
IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR  
POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION  
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO  
THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.  
Governing Law  
Both you and IBM consent to the application of the laws of the country in which  
you acquired the Machine to govern, interpret, and enforce all of your and IBMs  
rights, duties, and obligations arising from, or relating in any manner to, the  
subject matter of this Agreement, without regard to conflict of law principles.  
Part 2 - Country-unique Terms  
AMERICAS  
BRAZIL  
Governing Law: The following is added after the first sentence:Any litigation arising  
from this Agreement will be settled exclusively by the court of Rio de Janeiro.  
NORTH AMERICA  
Warranty Service: The following is added to this Section: To obtain warranty service  
from IBM in Canada or the United States, call 1-800-IBM-SERV (426-7378).  
CANADA  
Governing Law: The following replaces laws of the country in which you acquired the  
Machinein the first sentence: laws in the Province of Ontario.  
UNITED STATES  
Governing Law: The following replaces laws of the country in which you acquired the  
Machinein the first sentence: laws of the State of New York.  
ASIA PACIFIC  
AUSTRALIA  
The IBM Warranty for Machines: The following paragraph is added to this Section:  
The warranties specified in this Section are in addition to any rights you may have  
under the Trade Practices Act 1974 or other similar legislation and are only limited  
to the extent permitted by the applicable legislation.  
Limitation of Liability: The following is added to this Section: Where IBM is in breach  
of a condition or warranty implied by the Trade Practices Act 1974 or other similar  
legislation, IBMs liability is limited to the repair or replacement of the goods or  
the supply of equivalent goods. Where that condition or warranty relates to right  
Appendix D. Product warranty and support information 29  
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to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired  
for personal, domestic or household use or consumption, then none of the  
limitations in this paragraph apply.  
Governing Law: The following replaces laws of the country in which you acquired the  
Machinein the first sentence: laws of the State or Territory.  
CAMBODIA, LAOS, AND VIETNAM  
Governing Law: The following replaces laws of the country in which you acquired the  
Machinein the first sentence:laws of the State of New York.  
The following is added to this Section: Disputes and differences arising out of or in  
connection with this Agreement shall be finally settled by arbitration which shall  
be held in Singapore in accordance with the rules of the International Chamber of  
Commerce (ICC). The arbitrator or arbitrators designated in conformity with those  
rules shall have the power to rule on their own competence and on the validity of  
the Agreement to submit to arbitration. The arbitration award shall be final and  
binding for the parties without appeal and the arbitral award shall be in writing  
and set forth the findings of fact and the conclusions of law.  
All proceedings shall be conducted, including all documents presented in such  
proceedings, in the English language. The number of arbitrators shall be three,  
with each side to the dispute being entitled to appoint one arbitrator.  
The two arbitrators appointed by the parties shall appoint a third arbitrator before  
proceeding upon the reference. The third arbitrator shall act as chairman of the  
proceedings. Vacancies in the post of chairman shall be filled by the president of  
the ICC. Other vacancies shall be filled by the respective nominating party.  
Proceedings shall continue from the stage they were at when the vacancy occurred.  
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30  
days of the date the other party appoints its, the first appointed arbitrator shall be  
the sole arbitrator, provided that the arbitrator was validly and properly  
appointed.  
The English language version of this Agreement prevails over any other language  
version.  
HONG KONG AND MACAU  
Governing Law: The following replaces laws of the country in which you acquired the  
Machinein the first sentence: laws of Hong Kong Special Administrative Region.  
INDIA  
Limitation of Liability: The following replaces items 1 and 2 of this Section:  
1. liability for bodily injury (including death) or damage to real property and  
tangible personal property will be limited to that caused by IBMs negligence;  
2. as to any other actual damage arising in any situation involving  
nonperformance by IBM pursuant to, or in any way related to the subject of  
this Statement of Limited Warranty, IBMs liability will be limited to the charge  
paid by you for the individual Machine that is the subject of the claim.  
JAPAN  
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Governing Law: The following sentence is added to this Section:Any doubts  
concerning this Agreement will be initially resolved between us in good faith and  
in accordance with the principle of mutual trust.  
NEW ZEALAND  
The IBM Warranty for Machines: The following paragraph is added to this Section:  
The warranties specified in this Section are in addition to any rights you may have  
under the Consumer Guarantees Act 1993 or other legislation which cannot be  
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect  
of any goods which IBM provides, if you require the goods for the purposes of a  
business as defined in that Act.  
Limitation of Liability: The following is added to this Section: Where Machines are  
not acquired for the purposes of a business as defined in the Consumer Guarantees  
Act 1993, the limitations in this Section are subject to the limitations in that Act.  
PEOPLES REPUBLIC OF CHINA (PRC)  
Governing Law: The following replaces this Section: Both you and IBM consent to the  
application of the laws of the State of New York (except when local law requires  
otherwise) to govern, interpret, and enforce all your and IBMs rights, duties, and  
obligations arising from, or relating in any manner to, the subject matter of this  
Agreement, without regard to conflict of law principles.  
Any disputes arising from or in connection with this Agreement will first be  
resolved by friendly negotiations, failing which either of us has the right to submit  
the dispute to the China International Economic and Trade Arbitration Commission  
in Beijing, the PRC, for arbitration in accordance with its arbitration rules in force  
at the time. The arbitration tribunal will consist of three arbitrators. The language  
to be used therein will be English and Chinese. An arbitral award will be final and  
binding on all the parties, and will be enforceable under the Convention on the  
Recognition and Enforcement of Foreign Arbitral Awards (1958).  
The arbitration fee will be borne by the losing party unless otherwise determined  
by the arbitral award.  
During the course of arbitration, this Agreement will continue to be performed  
except for the part which the parties are disputing and which is undergoing  
arbitration.  
EUROPE, MIDDLE EAST, AFRICA (EMEA)  
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES: The terms of this  
Statement of Limited Warranty apply to Machines purchased from IBM or an IBM  
reseller.  
Warranty Service:  
If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland,  
France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg,  
Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom,  
you may obtain warranty service for that Machine in any of those countries from  
either (1) an IBM reseller approved to perform warranty service or (2) from IBM. If  
you purchase an IBM Personal Computer Machine in Albania, Armenia, Belarus,  
Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary,  
Appendix D. Product warranty and support information 31  
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Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic  
of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic,  
Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of  
those countries from either (1) an IBM reseller approved to perform warranty  
service or (2) from IBM.  
If you purchase an IBM Machine in a Middle Eastern or African country, you may  
obtain warranty service for that Machine from the IBM entity within the country of  
purchase, if that IBM entity provides warranty service in that country, or from an  
IBM reseller, approved by IBM to perform warranty service on that Machine in  
that country. Warranty service in Africa is available within 50 kilometers of an IBM  
authorized service provider. You are responsible for transportation costs for  
Machines located outside 50 kilometers of an IBM authorized service provider.  
Governing Law:  
The applicable laws that govern, interpret and enforce rights, duties, and  
obligations of each of us arising from, or relating in any manner to, the subject  
matter of this Statement, without regard to conflict of laws principles, as well as  
Country-unique terms and competent court for this Statement are those of the  
country in which the warranty service is being provided, except that in 1) Albania,  
Bosnia-Herzegovina, Bulgaria, Croatia, Hungary, Former Yugoslav Republic of  
Macedonia, Romania, Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia,  
Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and  
Uzbekistan, the laws of Austria apply; 2) Estonia, Latvia, and Lithuania, the laws  
of Finland apply; 3) Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central  
African Republic, Chad, Congo, Djibouti, Democratic Republic of Congo,  
Equatorial Guinea, France, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast,  
Lebanon, Mali, Mauritania, Morocco, Niger, Senegal, Togo, and Tunisia, this  
Agreement will be construed and the legal relations between the parties will be  
determined in accordance with the French laws and all disputes arising out of this  
Agreement or related to its violation or execution, including summary proceedings,  
will be settled exclusively by the Commercial Court of Paris; 4) Angola, Bahrain,  
Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait,  
Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao  
Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab  
Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe, this  
Agreement will be governed by English Law and disputes relating to it will be  
submitted to the exclusive jurisdiction of the English courts; and 5) in Greece,  
Israel, Italy, Portugal, and Spain any legal claim arising out of this Statement will  
be brought before, and finally settled by, the competent court of Athens, Tel Aviv,  
Milan, Lisbon, and Madrid, respectively.  
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:  
AUSTRIA AND GERMANY  
The IBM Warranty for Machines: The following replaces the first sentence of the first  
paragraph of this Section: The warranty for an IBM Machine covers the functionality  
of the Machine for its normal use and the Machines conformity to its  
Specifications.  
The following paragraphs are added to this Section:  
The minimum warranty period for Machines is six months. In case IBM or your  
reseller is unable to repair an IBM Machine, you can alternatively ask for a partial  
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refund as far as justified by the reduced value of the unrepaired Machine or ask  
for a cancellation of the respective agreement for such Machine and get your  
money refunded.  
Extent of Warranty: The second paragraph does not apply.  
Warranty Service: The following is added to this Section: During the warranty period,  
transportation for delivery of the failing Machine to IBM will be at IBMs expense.  
Limitation of Liability: The following paragraph is added to this Section: The  
limitations and exclusions specified in the Statement of Limited Warranty will not  
apply to damages caused by IBM with fraud or gross negligence and for express  
warranty.  
The following sentence is added to the end of item 2: IBMs liability under this item is  
limited to the violation of essential contractual terms in cases of ordinary  
negligence.  
EGYPT  
Limitation of Liability: The following replaces item 2 in this Section: as to any other  
actual direct damages, IBMs liability will be limited to the total amount you paid  
for the Machine that is the subject of the claim. For purposes of this item, the term  
Machineincludes Machine Code and Licensed Internal Code.  
Applicability of suppliers and resellers (unchanged).  
FRANCE  
Limitation of Liability: The following replaces the second sentence of the first paragraph  
of this Section:In such instances, regardless of the basis on which you are entitled to  
claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).  
IRELAND  
Extent of Warranty: The following is added to this Section: Except as expressly  
provided in these terms and conditions, all statutory conditions, including all  
warranties implied, but without prejudice to the generality of the foregoing all  
warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply  
of Services Act 1980 are hereby excluded.  
Limitation of Liability: The following replaces items one and two of the first paragraph  
of this Section:1. death or personal injury or physical damage to your real property  
solely caused by IBMs negligence; and 2. the amount of any other actual direct  
damages, up to 125 percent of the charges (if recurring, the 12 monthscharges  
apply) for the Machine that is the subject of the claim or which otherwise gives  
rise to the claim.  
Applicability of suppliers and resellers (unchanged).  
The following paragraph is added at the end of this Section: IBMs entire liability and  
your sole remedy, whether in contract or in tort, in respect of any default shall be  
limited to damages.  
ITALY  
Appendix D. Product warranty and support information 33  
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Limitation of Liability: The following replaces the second sentence in the first  
paragraph:In each such instance unless otherwise provided by mandatory law, IBM  
is liable for no more than: 1. (unchanged) 2. as to any other actual damage arising  
in all situations involving nonperformance by IBM pursuant to, or in any way  
related to the subject matter of this Statement of Warranty, IBMs liability, will be  
limited to the total amount you paid for the Machine that is the subject of the  
claim. Applicability of suppliers and resellers (unchanged).  
The following replaces the third paragraph of this Section: Unless otherwise provided by  
mandatory law, IBM and your reseller are not liable for any of the following: (items  
1 and 2 unchanged) 3) indirect damages, even if IBM or your reseller is informed of  
their possibility.  
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND  
Limitation of Liability: The following is added to this Section: IBMs entire liability to  
you for actual damages arising in all situations involving nonperformance by IBM  
in respect of the subject matter of this Statement of Warranty will be limited to the  
charge paid by you for the individual Machine that is the subject of your claim  
from IBM.  
UNITED KINGDOM  
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of  
this Section:  
1. death or personal injury or physical damage to your real property solely caused  
by IBMs negligence;  
2. the amount of any other actual direct damages or loss, up to 125 percent of the  
charges (if recurring, the 12 monthscharges apply) for the Machine that is the  
subject of the claim or which otherwise gives rise to the claim;  
The following item is added to this paragraph: 3. breach of IBMs obligations implied  
by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods  
and Services Act 1982.  
Applicability of suppliers and resellers (unchanged).  
The following is added to the end of this Section: IBMs entire liability and your sole  
remedy, whether in contract or in tort, in respect of any default shall be limited to  
damages.  
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Appendix E. Notices  
IBM may not offer the products, services, or features discussed in this document in  
all countries. Consult your local IBM representative for information on the  
products and services currently available in your area. Any reference to an IBM  
product, program, or service is not intended to state or imply that only that IBM  
product, program, or service may be used. Any functionally equivalent product,  
program, or service that does not infringe any IBM intellectual property right may  
be used instead. However, it is the users responsibility to evaluate and verify the  
operation of any non-IBM product, program, or service.  
IBM may have patents or pending patent applications covering subject matter  
described in this document. The furnishing of this document does not give you  
any license to these patents. You can send license inquiries, in writing, to:  
IBM Director of Licensing  
IBM Corporation  
North Castle Drive  
Armonk, NY 10504-1785  
U.S.A.  
The following paragraph does not apply to the United Kingdom or any country  
where such provisions are inconsistent with local law: INTERNATIONAL  
BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS”  
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,  
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF  
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR  
PURPOSE. Some states do not allow disclaimer of express or implied warranties in  
certain transactions, therefore, this statement may not apply to you.  
This information could include technical inaccuracies or typographical errors.  
Changes are periodically made to the information herein; these changes will be  
incorporated in new editions of the publication. IBM may make improvements  
and/or changes in the product(s) and/or the program(s) described in this  
publication at any time without notice.  
IBM may use or distribute any of the information you supply in any way it  
believes appropriate without incurring any obligation to you.  
Any references in this publication to non-IBM Web sites are provided for  
convenience only and do not in any manner serve as an endorsement of those Web  
sites. The materials at those Web sites are not part of the materials for this IBM  
product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled  
environment. Therefore, the result obtained in other operating environments may  
vary significantly. Some measurements may have been made on development-level  
systems and there is no guarantee that these measurements will be the same on  
generally available systems. Furthermore, some measurements may have been  
estimated through extrapolation. Actual results may vary. Users of this document  
should verify the applicable data for their specific environment.  
© Copyright IBM Corp. 2002  
35  
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Trademarks  
The following terms are trademarks of International Business Machines  
Corporation in the United States, other countries, or both:  
IBM  
HelpCenter  
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in  
the United States, other countries, or both.  
Other company, product, or service names may be the trademarks or service marks  
of others.  
Electronic emission notices  
Federal Communications Commission (FCC) statement  
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Note: This equipment has been tested and found to comply with the limits for a  
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference when the  
equipment is operated in a commercial environment. This equipment generates,  
uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with the instruction manual, may cause harmful interference to radio  
communications. Operation of this equipment in a residential area is likely to cause  
harmful interference, in which case the user will be required to correct the  
interference at his own expense.  
Properly shielded and grounded cables and connectors must be used in order to  
meet FCC emission limits. IBM is not responsible for any radio or television  
interference caused by using other than recommended cables and connectors or by  
unauthorized changes or modifications to this equipment. Unauthorized changes  
or modifications could void the users authority to operate the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference, and  
(2) this device must accept any interference received, including interference that  
may cause undesired operation.  
Industry Canada Class A emission compliance statement  
This Class A digital apparatus complies with Canadian ICES-003.  
Avis de conformite a la reglementation dIndustrie Canada  
Cet appareil numérique de la classe A est conform à la norme NMB-003 du  
Canada.  
Deutsche EMV-Direktive (electromagnetische Verträglichkeit)  
Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG vom  
9.Nov.92 das EG-Konformitätszeichen zu führen.  
Der Aussteller der Konformitätserklärung ist die IBM UK, Greenock.  
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Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese Klasse von  
Geräten gilt folgende Bestimmung nach dem EMVG:  
Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit  
besonderer Genehmigung des Bundesminesters für Post und Telekommunikation  
oder des Bundesamtes für Post und Telekommunikation betrieben werden. Die  
Genehmigung wird erteilt, wenn keine elektromagnetischen Störungen zu erwarten  
sind.  
(Auszug aus dem EMVG vom 9.Nov.92, Para.3. Abs.4)  
Hinweis: Dieses Genehmigungsverfahren ist von der Deutschen Bundespost noch nicht  
veröffentlicht worden.  
Europen Union - EMC directive  
This product is in conformity with the protection requirements of EU Council  
Directive 89/336/ECC on the approximation of the laws of the Member States  
relating to electromagnetic compatibility.  
IBM cannot accept responsibility for any failure to satisfy the protection  
requirements resulting from a non-recommended modification of the product,  
including the fitting of non-IBM option cards.  
This product has been tested and found to comply with the limits for Class A  
Information Technology Equipment according to CISPR 22/European Standard EN  
55022. The limits for Class A equipment were derived for commercial and  
industrial environments to provide reasonable protection against interference with  
licensed communication equipment.  
Warning: This is a Class A product. In a domestic environment this product may cause  
radio interference in which case the user may be required to take adequate measures.  
Union Européenne - Directive Conformité électromagnétique  
Ce produit est conforme aux exigences de protection de la Directive 89/336/EEC  
du Conseil de lUE sur le rapprochement des lois des États membres en matière de  
compatibilité électromagnétique.  
IBM ne peut accepter aucune responsabilité pour le manquement aux exigences de  
protection résultant dune modification non recommandée du produit, y compris  
linstallation de cartes autres que les cartes IBM.  
Ce produit a été testé et il satisfait les conditions de l’équipement informatique de  
Classe A en vertu de CISPR22/Standard européen EN 55022. Les conditions pour  
l’équipement de Classe A ont été définies en fonction dun contexte dutilisation  
commercial et industriel afin de fournir une protection raisonnable contre  
linterférence dappareils de communication autorisés.  
Avertissement : Ceci est un produit de Classe A. Dans un contexte résidentiel, ce produit  
peut causer une interférence radio exigeant que lutilisateur prenne des mesures adéquates.  
Union Europea - Normativa EMC  
Appendix E. Notices 37  
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Questo prodotto è conforme alle normative di protezione ai sensi della Direttiva  
del Consiglio dellUnione Europea 89/336/CEE sullarmonizzazione legislativa  
degli stati membri in materia di compatibilità elettromagnetica.  
IBM non accetta responsabilità alcuna per la mancata conformità alle normative di  
protezione dovuta a modifiche non consigliate al prodotto, compresa linstallazione  
di schede e componenti di marca diversa da IBM.  
Le prove effettuate sul presente prodotto hanno accertato che esso rientra nei limiti  
stabiliti per le le apparecchiature di informatica Classe A ai sensi del CISPR  
22/Norma Europea EN 55022. I limiti delle apparecchiature della Classe A sono  
stati stabiliti al fine di fornire ragionevole protezione da interferenze mediante  
dispositivi di comunicazione in concessione in ambienti commerciali ed industriali.  
Avvertimento: Questso è un prodotto appartenente alla Classe A. In ambiente domestico,  
tale prodotto può essere causa di interferenze radio, nel qual caso lutente deve prendere  
misure adeguate.  
Unione Europea - Directiva EMC (Conformidad électromagnética)  
Este producto satisface los requisitos de protección del Consejo de la UE, Directiva  
89/336/CEE en lo que a la legislatura de los Estados Miembros sobre  
compatibilidad electromagnética se refiere.  
IBM no puede aceptar responsabilidad alguna si este producto deja de satisfacer  
dichos requisitos de protección como resultado de una modificación no  
recomendada del producto, incluyendo el ajuste de tarjetas de opción que no sean  
IBM.  
Este producto ha sido probado y satisface los límites para Equipos Informáticos  
Clase A de conformidad con el Estándar CISPR22 y el Estándar Europeo EN 55022.  
Los límites para los equipos de Clase A se han establecido para entornos  
comerciales e industriales a fin de proporcionar una protección razonable contra las  
interferencias con dispositivos de comunicación licenciados.  
Advertencia: Este es un producto de Clase A. En un entorno doméstico este producto  
podría causar radiointerferencias en cuyo caso el usuario deberá tomar las medidas  
adecuadas.  
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Appendix E. Notices 39  
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ꢀꢁꢂꢃ  
Part Number: 22P6979  
Printed in U.S.A.  
(1P) P/N: 22P6979  
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