Instructions
UE47
UQ47
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Introduction
Your new appliance is guaranteed* and will give lasting service. This guarantee is only
applicable if the appliance has been installed in accordance with the installation
instructions detailed in this booklet.
To help make best use of your cooking equipment, please read this booklet carefully.
The appliance is designed specifically for domestic use and responsibility will not be
accepted for use in any other installation.
When the cooker is first used an odour may be emitted,
this will cease after a period of use
To help remove the ‘new’ smell, heat up the empty ovens to maximum temperature for a
minimum of two or three hours, keeping the oven doors closed. Ensure that the room is
well ventilated (e.g. open a window or use an extractor fan) and that persons who may be
sensitive to the odour avoid any fumes.
It is suggested that any pets be removed from the room until the smell has ceased.
This odour is due to temporary finish on oven liners and elements and also any moisture
absorbed by the insulation.
* The guarantee is subject to the provisions that the appliance:
(a) Has been used solely in accordance with the Users Instruction Book.
(b) Has been properly connected to a suitable supply voltage as stated on the
rating plate attached to this equipment.
(c) Has not been subjected to misuse or accident or been modified or repaired by
any person other than the authorised employee or agent.
(d) Has been correctly installed.
This appliance conforms to the following EEC Directives:
Electromagnetic Compatibility Low Voltage Equipment
89/336/EEC
92/31/EEC
93/68/EEC
73/23/EEC
93/68/EEC
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Safety Information
When used properly your appliance is completely safe but as with any electrical
product there are certain precautions that must be observed.
PLEASE READ THE PRECAUTIONS BELOW BEFORE USING YOUR APPLIANCE.
Always
Always make sure you remove all packaging and literature from inside the
oven and grill compartments before switching on for the first time.
Always make sure you understand the controls prior to using the appliance.
Always keep children away from the appliance when in use as the surfaces
will get extremely hot during and after cooking.
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Always make sure all controls are turned off when you have finished cooking
and when not in use.
Always stand back when opening an oven door to allow any build up of steam
or heat to disperse.
Always use dry, good quality oven gloves when removing items from the
oven/grill.
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Always take care to avoid heat/steam burns when operating the controls.
Always turn off the electricity supply at the wall switch before cleaning and
allow the appliance to cool.
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Always make sure the shelves are in the correct position before switching
on the oven.
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Always keep the oven and grill doors closed when the appliance is not in use.
Always take care when removing utensils from the top oven when the main
oven is in use as the contents may be hot.
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Always keep the appliance clean as a build up of grease or fat from cooking
can cause a fire.
Always follow the basic principles of food handling and hygiene to prevent
the possibility of bacterial growth.
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Always keep ventilation slots clear of obstructions.
Always refer servicing to a qualified appliance service engineer.
During use the oven becomes hot. Care should be taken to avoid touching
heating elements inside the oven,
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SAFETY ADVICE
IN THE EVENT OF A CHIP PAN OR ANY OTHER PAN FIRE:
1. TURN OFF THE COOKER APPLIANCE AT THE WALL SWITCH.
2. COVER THE PAN WITH A FIRE BLANKET OR DAMP CLOTH, this will smother
the flames and extinguish the fire.
3. LEAVE THE PAN TO COOL FOR AT LEAST 60 MINUTES BEFORE MOVING IT.
Injuries are often caused by picking up a hot pan and rushing outside with it.
NEVER USE A FIRE EXTINGUISHER TO PUT OUT A PAN FIRE as the force of
the extinguisher is likely to tip the pan over. Never use water to extinguish
oil or fat fires.
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Safety Information
Never
Never leave children unsupervised where a cooking appliance is installed as
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all cooking surfaces will be hot during and after use.
Never allow anyone to sit or stand on any part of the appliance.
Never store items above the appliance that children may attempt to reach.
Never remove the oven shelves whilst the oven is hot.
Never heat up unopened food containers as pressure can build up causing
the container to burst.
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Never store chemicals, food stuffs or pressurised containers in or on the
appliance, or in cabinets immediately above or next to the appliance.
Never operate the grill with the door closed as this will cause the appliance
to overheat.
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Never use the appliance as a room heater.
Never use the grill to warm plates.
Never dry any items on the oven doors.
Never install the appliance next to curtains or other soft furnishings.
Never allow children to play with the appliance controls.
Never use ‘steam cleaners’.
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The main parts of your Double Oven
MAIN OVEN
TEMPERATURE
& FUNCTION CONTROL
TOP OVEN TEMPERATURE
& GRILL SELECTION
CONTROL
CLOCK & OVEN
TIMER
GRILL
SETTING
CONTROL
❍
❍
❍
HIGH SPEED
GRILL ELEMENT
OVEN LIGHT
STAY CLEAN
LINER
GRILL PAN, FOOD
SUPPORT & ANTI-
SPLASH TRAY
INNER
DOOR
GLASS
TOP OVEN
DOOR
OVEN LIGHT
OVEN FAN
OVEN SHELF
STAY CLEAN
LINER
DOOR
SWITCH
MEAT PAN &
ROASTING RACK
MAIN OVEN
DOOR
INNER DOOR GLASS
RATING PLATE –
Record the Model No. and the Serial No.
on KEY CONTACTS, back page.
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Controls
GRILL SETTING CONTROL
MAIN OVEN TEMPERATURE AND FUNCTION CONTROL
TIMER
A
B
C
❍
❍
❍
TOP OVEN TEMPERATURE AND GRILL SELECTION CONTROL
CONTROL MARKINGS
Control
Knob
Description
Function
A
Grill Setting Control
Selects the heat at which the grill will cook the food.
Grill Settings Control:
MIN - MAX
Note: To grill you must first select a grill
function using control (B).
Selects the cooking temperature
(Degrees Centigrade) when using the
top oven as a conventional oven.
100 -
MAX
B
Top Oven Temperature &
Grill Selection Control
Switches the top oven to “Half Grill”
mode.
Switches the top oven to “Full Grill”
mode.
Fan Only Setting
- This is used to decrease the amount of
time required to defrost food items.
Oven Light Only
C
Main Oven Temperature &
Function Control
- Switches on the Main Oven Interior
Light Only.
Main Oven Temperature Scale
80 -
(In Degrees Centigrade).
MAX
- When cooking select the required
cooking temperature.
Cooling Fan:
A gentle flow of air will be blown below the control panel when any selector
switch is used.
Whenever the appliance has been used, the cooling fan may run on or
restart itself after all the controls have been turned off. This indicates that
the appliance is still warm.
Note:
Oven Interior
Lights
The oven lights are operated when their respective oven control is used.
(N.B. Not all models have a top oven interior light).
The main oven has a light only position.
Slow Cooking
The main oven has a “Slow Cook Setting” this can be used for slow cooking,
keeping food warm and warming plates for a short period.
Element and
Fan Cut Off
The oven is fitted with a safety device which disconnects the heating
element and oven fan when the door is opened.
The heating element and oven fan will not operate until the oven door is
closed.
Note: It is advisable to check that all oven controls have been switched off when you
have finished using the appliance.
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Oven Timer Operation
Note:
Timer must be set to ‘Time of Day’ and ‘Manual’ before the ovens can be used.
AUTOMATIC COOKING
The Top Oven and Main Oven can be controlled by the automatic timer. When the
timer control has been set for one oven, it is possible to use the other oven only
during the same automatic cooking programme.
NEVER operate the grill when the ovens are set to cook automatically
because the oven cavity can become warm and this may cause bacterial
growth in food.
HINTS ON AUTOMATIC COOKING
1. Select foods which will require the same cooking time and temperature.
2. To ensure food does not cool down and require reheating, set the end time
so the food is ready when you require it.
3. Always ensure that meat and poultry is defrosted before placing in the oven.
4. Whenever possible, take food out of the refrigerator and keep it as cool as
possible.
5. If cooking food that requires frying before placing in the oven for auto
cooking, keep the delay start time to a minimum.
6. Never place hot or warm food in the oven for delay start cooking as it could
cause the oven to be warm and produce harmful bacteria in the food.
7. We advise that dishes containing left-over cooked poultry or meat, e.g.
Shepherd's Pie, should not be cooked automatically if there is to be a delay
period.
8. Ensure that delay start times are kept to a minimum to prevent bacterial
growth in food.
9. Wine or beer may ferment and cream may curdle during the delay period so it
is best to add these ingredients just before serving.
10. Foods which discolour should be protected by coating in fat or tossing in
water to which lemon juice has been added, prior to placing food in the oven.
11. Dishes containing liquid should not be filled too full to prevent boiling over.
12. Food should be well sealed (but not airtight) in a container to prevent the
loss of liquid during cooking. Aluminium foil gives a good seal.
13. Always ensure that food is piping hot and cooked thoroughly before serving.
14. Only reheat food once.
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Know Your Timer
CLOCKFACE
The timer incorporates a 24 hour clock.
Ensure the correct time of day is always set, before using your cooker.
SYMBOLS
A ‘bell’ symbol will light up when you select a Minute Minder Period and will
remain lit for the period set.
At the end of the Minute Minder Period, the timer will emit an audible tone
and the ‘bell’ symbol will disappear.
The ‘cookpot’ symbol will light up either:–
–
–
When the timer is in manual mode, or
During the actual Cook Period.
‘AUTO’ will light up:–
–
When the timer is first turned on it will flash. It will go out when a time
of day is set or when the timer is set to manual.
The ‘AUTO’ symbol will flash at the end of an Auto Cooking programme to
indicate that the programme has finished.
(When the ‘AUTO’ symbol is flashing, to return the oven to Manual
operation, turn the oven controls off, ensure that the correct time of day
is set, and press the “Manual” button – The ‘AUTO’ symbol will go out).
TIMER FUNCTION BUTTONS
Minute Minder
Button
Here you can set a time period of up to 23 hours 59 minutes, that will count
down. When it reaches zero, the timer will emit an audible tone.
For Example: If you set 20 minutes, the audible tone will occur 20 minutes later.
AUTO COOKING PROGRAMME
Cook Period
Button
Cook Period is the actual length of time for which, the timer will switch the
oven(s) on as part of an “Auto Cooking” programme.
(e.g. If you set 2 hours, the food will be cooked for 2 hours).
End Time Button
The time of day at which you want an “Auto Cooking” programme to end.
For Example: If you set a “Cook Period” for 2 hours, and “End Time” of 11:00.
The timer will switch the oven(s) on at 9:00 and turn the oven(s) off at 11:00.
You will hear an audible tone at 11:00, to indicate that the Auto Cooking
Programme has finished.
Notes:
-
When setting an Auto Cooking programme you will need to set the oven
control(s) to the required temperature(s) when you set the timer.
If an Auto Cooking programme has been set the oven(s) will only operate
during the pre-programmed time.
-
Manual Button
“+/–” Buttons
Needs to be pressed to cancel an Auto Cooking programme and return the
oven(s) to Manual operation.
Used to adjust the various timer function settings.
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Electronic Clock & Automatic Oven Timer
Operation
SETTING THE TIME OF DAY
Step 1 Make sure all oven controls are turned Off.
Step 2 Check the electricity supply to the cooker is turned on.
Step 3 When switched on the display will show 0.00 and the Auto symbol,
flashing intermittently.
Step 4 Press & hold in both the Cook Period & End Time buttons together.
Step 5 With the Cook Period & End Time buttons still held in, press the “+”
or “-” buttons to set the correct time of day.
Step 6 Release all the buttons simultaneously.
THE TIME OF DAY IS NOW SET.
To change the time of day repeat Steps 4, 5 & 6 above.
Note: You cannot adjust the time of day if the timer has been set for an
Auto Cooking Programme.
SETTING THE MINUTE MINDER
Step 1 Ensure the time of day is set correctly.
Step 2 Press and hold the Minute Minder button.
Step 3 With the Minute Minder button held in, set the required Minute
Minder period using the “+” and “–” buttons. A ‘bell’ symbol will light
up.
Release all buttons and the timer display will revert back to the time of day.
The ‘bell’ symbol will remain lit to signify that a Minute Minder period has
been set.
At the end of the set time an audible tone will be heard, and the ‘bell’ symbol
will disappear.
Step 4 To cancel the audible tone press the Minute Minder button.
Note 1 When the Minute Minder has been set, the time remaining can be checked at any
time by simply pressing the Minute Minder button.
Note 2 If necessary the Minute Minder can be cancelled before the tone sounds by
pressing and holding the Minute Minder button and then at the same time
pressing the “–”button until 0.00 appears in the display window.
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Electronic Clock & Automatic Oven Timer
Operation
AUTO COOKING PROGRAMMES
There are two Auto Cooking programmes that can be selected using your timer:–
(a) To set the timer to switch the oven(s) On and Off Automatically
(b) To set timer to switch on immediately and OFF automatically after a set cook period.
a) TO SET THE TIMER TO SWITCH THE OVEN(S) ON AND OFF AUTOMATICALLY
This allows you to cook at a specified time for a chosen period before the oven switches
off Automatically.
Step 1 Check that the correct time of day is set, if not follow instructions for setting the
time of day.
Step 2 Place food onto the correct shelf position in the oven and close the oven door(s).
Step 3 Press and hold in the Cook Period button.
The display will read 0.00 with the ‘cookpot’ symbol lit.
Step 4 With the Cook Period button still held in, set the required Cook
Period using the “+” and “–” buttons.
Release the buttons and the timer display will revert to the time of day with
the ‘Auto’ symbol and ‘cookpot’ symbol lit.
Step 5 Press and hold in the End Time button.
The display will read the earliest possible end time for the Cook
Period that you have set above.
The ‘Auto’ symbol and ‘cookpot’ symbol will be lit.
Step 6 With the End Time button still held in, use the “+” and “–” buttons to
set the ‘End Time’ (i.e. The time you require the oven to switch off).
Release all the buttons and the timer will revert back to the time of day.
The ‘Auto’ symbol will remain lit to signify that an Auto Cooking Programme
has been set. The ‘cookpot’ symbol will go out.
Step 7 Turn the oven control(s) to the required temperature, and if
necessary select the appropriate oven function.
Note: If your appliance has two ovens: When the timer has been set for one
oven it is possible to use the other oven only during the same Automatic
programme.
At the end of the Automatic Cook Period the Auto Symbol will flash and an
intermittent bleeping sound will be heard.
The audible tone will continue unless cancelled.
The ‘Auto’ symbol will continue to flash until the timer is returned to Manual
operation (see below).
Step 8 Press the Manual button, the audible tone will be cancelled and the
oven(s) will be returned to Manual.
Step 9 Turn the oven control(s) to the OFF position.
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Electronic Clock & Automatic Oven Timer
Operation
Note 1 When cooking automatically the Cook Period can be checked at any time by
simply pressing the Cook Period button.
Note 2 When cooking automatically the End Time can be checked at any time by simply
pressing the End Time button.
b) TO SET TIMER TO SWITCH ON IMMEDIATELY AND OFF AUTOMATICALLY AFTER A SET
COOK PERIOD
Step 1 Check that the correct time of day is set, if not follow instructions for setting the time of day.
Step 2 Place food onto the correct shelf position in the oven and close the oven door(s).
Step 3 Turn the oven control(s) to the required temperature, and if necessary select the appropriate
oven function.
Step 4 Press & hold in the Cook Period button, the display will read 0.00 and
the ‘cookpot’ symbol will light up.
With the Cook Period button still held in set the required Cook Period using
the “+” and “–” buttons. Example: 1hr 30 minutes (as shown).
Note: Cook Period is the length of time the food requires to cook.
Step 5 Release all buttons.
The timer display will revert to the time of day with the ‘Auto’ symbol lit &
‘cookpot‘ symbol remaining lit.
NOTE:
At the end of the Cook Period the ‘Auto’ symbol will flash and an
intermittent audible tone will be heard.
The Cookpot symbol disappears
The audible tone will continue until cancelled. The ‘Auto’ symbol will continue
to flash until the timer is returned to Manual operation (see below).
Step 6 Press the Manual button. The audible tone will be cancelled and the
oven(s) will be returned to Manual.
Step 7 Turn the oven control(s) to the OFF position.
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Electronic Clock & Automatic Oven Timer
Operation
TO CANCEL AN AUTO COOKING PROGRAMME BEFORE
THE COOK PERIOD HAS FINISHED.
Step 1 Turn the oven control(s) to the OFF position.
Step 2 Press the Manual button to return the oven(s) to “Manual” operation.
The ‘Auto’ symbol will go out.
Note 1
When cooking automatically the Cook Period can be checked at any time by simply pressing
the Cook Period button.
OTHER NOTES ON TIMER OPERATION
1. When cooking Automatically the Cook Period can be checked at any time simply by pressing the
Cook Period button.
2. When cooking Automatically the End Time can be checked at any time by simply pressing the End
Time button.
3. Having set a Cook Period and End Time an electronic device stores the information. The device
within the timer will switch the oven(s) on and off at the required times.
4. When setting an Auto Cooking Programme and a mistake is made, to clear:–
(d) Press & release the Manual button.
(e) Start the sequence again.
5. If at any time the display shows three flashing zero’s 0.00 and ‘Auto’, it is likely that the electricity
supply to the oven has been interrupted. Reset the timer to the correct time of day.
Food in the oven may, therefore, not have been cooked, before serving check food is thoroughly
heated and completely cooked.
6. To set each function always press and hold the required function button and at the same time
press the “+” and “–” buttons.
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Using the Top Oven for Grilling
Top Oven Shelf Positioning for Grilling
The shelf can be inserted in two different ways for grilling. The grilling chart will
indicate the correct orientation.
Orientation A
Orientation B
Note
There should always be at least 25mm (1 inch) between the top of the food and the grill
element.
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Grill Pan and Handle
The grill pan handle is detachable from the pan, to facilitate cleaning and storage.
The grill pan handle can be fixed as follows:
Step 2
Step 1
Step 3
Step 4
Step 1 Remove the screw and washers from the grill pan bracket (a).
Step 2 Tilt the handle over the recess (b).
Step 3 Slide it towards the centre of the pan (c).
Step 4 Locate the handle over the bracket (d).
For a fixed handle, replace the screw and washers and ensure they are
fully tightened up. If a detachable handle is required, do not replace the
screw and washers.
Note: If a fixed handle is required, the grill pan cannot be kept in the main oven with the
door closed but may be stored in the top oven with the door closed, when the top oven
is not in use.
Grill Pan, Food Support and Anti-Splash Tray
ANTI-SPLASH
TRAY
GRILL PAN
FOOD SUPPORT
GRILL PAN
Note: To stop fat splashing onto the grill mesh, it is important to use the ant-splash
tray as shown in the grilling chart. Always clean the grill pan, anti-splash tray and food
support after each use.
Top Oven Shelf Positioning for Grilling
ENSURE SHELVES ARE FITTED CORRECT WAY UP.
3
2
1
3
2
1
DO NOT PLACE FOOD/UTENSILS DIRECTLY ON THE OVEN FLOOR
NOTE:
Preheat the grill if indicated on grill chart.
The grill pan must be placed on the correct shelf and positioned centrally under the
grill element.
Leave the control at MAX for toast, and for fast cooking of foods.
For thicker foods requiring longer cooking, turn the switch to a lower setting after
the initial sealing on both sides at MAX. The thicker the food, the lower the control
should be set.
DO NOT line the grill pan with aluminium foil, as this increases the amount of fat
spitting which can cause a fire.
After use always return both controls to their OFF (0) position.
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Operation when using the Top Oven for Grilling
GRILL SETTING CONTROL
TIMER
A
C
B
❍
❍
❍
TOP OVEN TEMPERATURE
AND GRILL SELECTION CONTROL
Step 1 Ensure oven timer is set to manual.
Place the shelf in the correct position (see Grilling Guide).
Place the food/grill pan on the shelf, positioned centrally under the grill
element.
Leave the top oven door fully open.
Step 2 Turn knob (B) clockwise to select grill function setting:
Set to:
For Half Grill (Left hand side only).
For Full Grill.
NOTE: As you turn past the end of the oven temperature scale you will feel resistance on
the knob – continue turning clockwise until the grill setting position is selected.
Step 3 Turn knob (A) clockwise to select the Grill Setting (MIN - MAX).
Grill Controls Example:
= Full Grill Function
MAX
MAX
= High Grill Setting
NOTE: Do not grill with the grill/top oven door
Step 4 After use, turn both controls A & B
anti clockwise to their off (0) position.
DOOR
FOR
DO NOT allow young children near to the appliance when the grill is in use as the surfaces
get extremely hot.
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Using the Top Oven for Solarplus Grilling
Your cooker is not fitted with a conventional grill. Hotpoint have developed a
Solarplus high speed grill which is designed to reduce your grilling times. It is quicker
because it takes less time to warm up from cold. Conventional grills require 5
minutes pre-heat before food can be placed beneath them, but for normal grilling
the Solarplus grill can be used directly from cold without any pre-heat.
However, when toasting, optimum performance is achieved by pre-heating the grill
for about 1 minute.
NOTE: You will notice that the grill elements are protected by a wire mesh. This stops you
from touching live parts.
DO NOT under any circumstances insert objects into the grill mesh as this could damage the
element wire, break the glass tubes or if the grill is on, cause electric shock.
During use, the wire mesh may become soiled. DO NOT attempt to clean it while the
grill is still on. Turn off at the control and allow to cool before cleaning. Care must be
taken to ensure the grill mesh is not distorted - do not store the grill pan handle on
the food grid when the shelf is in the highest position.
IMPORTANT:
Grilling should never be undertaken with the grill/top oven door closed.
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Using the Top Oven as a Convection Oven
The top oven should be used to cook small quantities of food. The oven is
designed so that the grill element operates at a reduced heat output, this is
combined with a heating element situated underneath the floor of the oven. To
ensure even cooking of the food it is important that cooking utensils are
positioned correctly on the oven shelf so that the element is directly above. As a
guide, the front of the utensil should be approx.100mm (4”) from the front of
the shelf.
Note: Charts are a guide only, to suit personal taste and requirements, it may be
necessary to increase or decrease temperatures by 10˚C. It may also be necessary to
increase or decrease cooking times.
SHELF POSITIONING
ENSURE SHELVES ARE FITTED THE CORRECT WAY UP
3
2
1
DO NOT PLACE FOOD/UTENSILS DIRECTLY ON THE OVEN FLOOR
There should always be at least 25mm (1 inch) between the top of the food and
the grill element.
WARNING: Items stored in the top oven will get hot when the main oven is in use.
DO NOT allow young children near to the appliance when the top oven is in use as the
surfaces get extremely hot.
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Operation when using the Top Oven as a
Convection Oven
A
C
B
❍ ❍
❍
TIMER
TOP OVEN TEMPERATURE & GRILL SELECTION CONTROL
Step 1 Check that the timer is in manual.
Step 2 Place the shelf in the correct position (see Oven Temperature Charts).
Step 3 Select the required cooking temperature (100˚C - MAX) using control (B)
(see Top Oven Temperature Charts).
The pilot light ( G ) will immediately come on, and remain on until the oven
reaches the required temperature. The light will then automatically go off
and on during cooking as the oven thermostat maintains the correct
temperature.
Step 4 Place the food on the shelf directly below the element ensuring the oven
door is closed.
NOTE: At the end of your cooking, always return control (B) to the OFF (O)
position.
PLATE WARMING
Place the plates/dishes on shelf position 1 from the base of the top oven, and turn
top oven temperature and grill selection control (B) to 100˚C for 10-15 minutes.
Never use the grill setting control (A) when warming plates.
TOP OVEN UTENSILS
Do Not use: Meat Pans and Baking Trays larger than – 225mm x 300mm (9”x12”)
DO NOT use the grill pan or main oven meat pan as a meat pan in the top oven, as the
air circulation will be seriously restricted.
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Using the Main Oven for Fan Cooking
Since a circulaire fan oven heats up more quickly and generally cooks food at a
lower temperature than a conventional oven, pre-heating is often unnecessary. For
guides on “pre-heating”, “cooking temperatures” and “cooking times” see “Oven
Temperature Charts” later in book.
Note: Charts are a guide only, to suit personal taste and requirements, it may
be necessary to increase or decrease temperatures by 10˚C. It may also be
necessary to increase or decrease cooking times.
MAIN OVEN SHELF POSITIONING FOR FAN OVEN
Most foods will cook satisfactorily on any shelf position, due to even distribution of
heat in the main oven, but the shelves must be evenly spaced.
The top oven rod shelf can be used in the main oven when cooking large quantities
of food. (N.B. Maximum 3 shelves in the main oven).
Food or utensils should never be placed directly on the floor of the oven
for cooking.
DO NOT allow young children near to the appliance when the main oven is in use as the
surfaces get extremely hot.
MAIN OVEN UTENSILS
Do Not Use:
Meat Pans larger than
Baking Trays larger than
–
–
375mm x 300mm (15”x12”)
325mm x 250mm (13”x10”)
TEMPERATURE & TIME
When all three shelves are in use to cook large quantities of food, it may be
necessary to increase the cooking times given in the temperature charts by a few
minutes, to allow for the loss of heat due to extra time taken to load the oven, and the
larger mass of food. Baking trays should have an even gap around the oven.
MAIN FAN OVEN OPERATION
MAIN OVEN TEMPERATURE & FUNCTION CONTROL
C
❍
❍ ❍
TIMER
Step 1 Check that the timer is in manual.
Step 2 Place the shelf/shelves in the correct position (see Main Oven Temperature Charts.
Step 3 Place the food centrally on the shelf ensuring the oven door is fully closed.
Step 4 Select the required cooking temperature (80˚C - MAX) by turning control (C)
clockwise. The pilot light ( G ) will immediately come on, and remain on until the oven
reaches the required temperature. The light will then automatically go off and on
during cooking as the oven thermostat maintains the correct temperature.
Note: When you have finished using your cooker, always return the controls to their OFF (O)
position. At the end of the cooking period there may be a momentary puff of steam when the door is
opened. This will disperse in a few seconds and is a perfectly normal characteristic of an oven with a
good door seal.
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Using the Main Oven for Other Functions
FAN ONLY SETTING
DEFROSTING FROZEN MEAT & POULTRY
Joints of meat and whole birds should be defrosted slowly, preferably in a
refrigerator (allowing 5-6 hours per lb.) or at room temperature (allowing 2-3
hours per lb.).
Frozen meat or poultry must be completely defrosted before cooking in the oven.
However, to decrease the amount of time required to defrost food items, a non-
heating fan only setting may be selected for the main oven only.
OPERATION: TO ASSIST IN DEFROSTING:
Place food in the oven and close the oven door.
Turn the Main Oven Temperature and Function Control (C) clockwise to the
setting.
This defrosts by circulating the air around the food, time to defrost will depend
on type and size of the food.
NOTES: DO NOT defrost meat and poultry by warming the food through.
Foods ideally suited to defrosting using the fan only setting are cream/cream
cakes, butter cream filled cakes, gateaux, cheese cakes, iced cakes, quiches,
pastries, biscuits, bread, croissants, fruit and many delicate frozen foods.
If fish, meat and poultry are to be defrosted using the fan only setting, where
possible it is recommended that the food should be small & thin.
The items should be placed so that the maximum amount of surface area is
exposed to the circulating air, and that they are turned regularly to ensure even
defrosting.
Larger cuts of meat and poultry may be defrosted by using the fan only setting
up to a maximum weight of 2 kg (4lb 8oz).
It is important to wash both meat and poultry and cooking utensils immediately
after defrosting and before cooking. Food should be cooked immediately after
defrosting.
It is very important to strictly adhere to the basic principles of food handling and
hygiene to prevent the possibility of bacterial growth.
LIGHT ONLY SETTING
When the Main Oven Temperature & Function Control (C) is turned clockwise to
the
setting, the main oven light only will illuminate.
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Using the Main Oven for Other Functions
‘S’ SLOW COOK SETTING
This is used for slow cooking, keeping food warm and warming plates for short
periods. Extra care should be taken when warming bone china, as it may be
damaged in a hot oven.
DO NOT place food or plates directly on the oven floor as this could damage both the oven
lining and the plates which are being warmed.
ADVANTAGES OF SLOW COOKING ARE:
The oven stays cleaner because there is less splashing.
Timing of food is not as critical, so there is less fear of overcooking.
Inexpensive joints of meat are tenderised.
Fully loading the oven can be economical.
Cooking times can be extended in some cases by up to 2 hours.
OPERATION:
1. Place the prepared food in the main oven and ensure the door is fully closed.
2. Select Slow Cooking Temperature ‘S’ by turning Main Oven Temperature &
Function Control (C) clockwise.
STORAGE & RE-HEATING OF FOOD:
1. If food is to be frozen or not used immediately, place it in a clean container
and cool as soon as possible.
2. Always thaw frozen food completely in the refrigerator before re-heating.
3. Always reheat food thoroughly and ensure it is piping hot before serving.
4. Only re-heat food once.
POINTS TO CONSIDER WHEN PREPARING FOOD FOR SLOW COOKING
1. Make sure that the dishes to be used will fit into the oven ensuring enough room
for air to circulate.
2. All dishes cooked on the slow setting will require a minimum of 6 hours, however,
if they are cooked for 1-2 hours longer then deterioration in their appearance
may be noticed.
3. Never cook joints of meat over 2.7kg (6 lb) or poultry over 2.0kg (4lb 8oz).
We do not recommend that joints of meat or poultry are stuffed before cooking
on the slow setting.
4. To seal in the meat juices, always cook meat or poultry at 170˚C for 30 minutes
before wrapping in foil and placing on a rack over a tin (to allow good air
circulation) before turning the control to the slow setting and cooking
immediately.
5. Always ensure that joints of pork and poultry are thoroughly cooked by checking
with a meat thermometer before serving.
6. Always thaw frozen foods completely before cooking. We do not recommend
placing frozen food in the oven to cook.
7. Always bring soups, liquids and casseroles to the boil before placing in the oven.
8. Ensure that casserole dishes have a good seal (not airtight) and cover to the top
with foil to prevent loss of moisture.
9. Ensure that fruit and vegetables are cut into even sized small pieces to cook
properly.
10. Always adjust seasoning before serving.
11. If using dried red kidney beans it is important that the beans are soaked and
then boiled for a minimum of 10 minutes before using in any dish to destroy any
toxins.
12. When cooking fish or egg dishes it may be necessary to check during cooking to
avoid overcooking.
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Temperature Conversion Scale
Main
Conventional
Oven
Main
Fan
Oven
Gas
Mark
˚F
1
250
275
300
325
350
375
400
425
450
475
120
140
150
160
180
190
200
220
–
100
120
130
140
160
170
180
200
210
220
2
/
1
2
3
4
5
6
7
8
9
–
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Main Oven - Circulaire Roasting
CIRCULAIRE ROASTING
Circulaire roasting - food is placed on the roasting rack, this allows the oven fan to
circulate the hot air around the food, making it suitable for thin foods, such as chops,
steaks, sausages as well as meat joints and poultry, as it will cook both sides at the
same time. It is possible to cook on any shelf position as the temperature in the oven
is evenly distributed. Also, the oven heats up more quickly and generally will cook food
at a lower temperature than a conventional oven, so pre-heating is not necessary for
most foods. For a guide on ‘cooking times’ and ‘cooking temperatures’ see “Circulaire
Roasting Chart”. If required, circulaire roasting can be timed using the Oven Timer.
Follow the timer instructions before selecting Fan Oven function and the required
temperature.
Note: It is also possible to cook food on the roasting rack on one shelf, while cooking
different types of food at the same temperature, on other shelf positions (three
shelves maximum).
Operating Instructions
Step 1 Ensure the Oven Timer is set to manual.
Ensure that the oven shelf is in the position you require.
Place the food centrally on the roasting rack.
Position the roasting rack on top of the grill/meat pan.
Place the grill/meat pan centrally on the oven shelf.
Ensure the oven door is fully closed.
Step 2 Turn the control knob (C) clockwise and select the required cooking
temperature. The pilot light ( G ) will immediately come on, and remain on until
the oven reaches the required temperature. The light will then automatically
go off and on during cooking as the oven thermostat maintains the correct
temperature.
Step 3 After use, turn control knob (C) to the off (O) position.
Note: At the end of a cooking period there may be a momentary puff of steam when
the door is opened. This will disperse in a few seconds and is a perfectly normal
characteristic of an oven with a good door seal.
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Main Oven - Circulaire Roasting Chart
Type of Meat
& Poultry
Temperature
˚C
Time
(approximate)
BEEF
20-25 minutes per 450g (1lb)
+ 20 minutes extra
160/180
Beef - any type of joint
PORK
25 minutes per 450g (1lb)
+ 25 minutes extra
Pork - any type of joint
160/180
170
Pork - Chops
30-45 minutes
LAMB
25 minutes per 450g (1lb)
+ 25 minutes extra
Lamb - any type of joint 160/180
PLACE FOOD ON
ROASTING RACK,
THEN POSITION
ABOVE THE MEAT
PAN.
Lamb - Chops
170
20-30 minutes
CHICKEN/TURKEY
up to 4kg (8lb)
18-20 minutes per 450g (1lb)
+ 20 minutes extra
160/180
170
30-45 minutes
30-45 minutes
30-45 minutes
STEAKS
170
170
GAMMON STEAKS
SAUSAGES
Note: The above chart is only a guideline. The times and temperatures may be
increased or decreased depending on personnal taste.
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Cooking Results Not Satisfactory
GRILL
Uneven cooking front to back Ensure that the grill pan is positioned centrally below
the grill element.
Fat splattering
Ensure that the grill pan is not lined with foil.
Ensure that the grill setting control (A) is not set too
high.
If Solarplus grill – use anti-splash tray supplied under
the food support.
BAKING GENERAL
Uneven rising of cakes
Sinking of cakes
Ensure that the oven shelves are level.
The following may cause cakes to sink:
1. Pre-heating of fan ovens – not always necessary.
2. Cooking at too high a temperature – reduce
standard temperatures by 25˚C for fan ovens.
3. Using normal creaming method with a soft
margarine.
If using soft margarine, use an all in one method
instead of the traditional creaming of the margarine
and sugar. Remember when using a food mixer or
processor not to over-cream soft margarine.
Over/undercooking
Refer to the cooking times and temperatures given in
the Oven Temperature Charts provided, however, it may
be necessary to increase or decrease temperatures by
10˚C to suit personal taste.
Do not use utensils greater than 56mm (2l⁄4") in height
for roasting.
TOP OVEN BAKING
Uneven cooking front to back Ensure that the cooking utensil is at least 100mm (4")
from the front of the shelf.
Uneven rising
Ensure that the shelf is level (as above) and that the
food is positioned correctly in the oven.
Overcooking
Remember to reduce cooking temperatures by 10˚C
from standard recipes when using the top oven.
Food is taking too long to cook
Ensure that the cooking utensil used in the top oven is
not larger than 300mm x 225mm (12"x 9"), e.g. Do Not
use the main oven meat pan.
Only cook one item at a time to avoid overloading the
oven.
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Care and Cleaning
Warning: Before cleaning, please ensure that the electricity supply to the appliance is switched off
and the appliance is fully cold.
1. “STAYCLEAN” OVEN LINERS (Top Oven sides, Main Oven sides, rear panel and roof)
(a) How "Stayclean" works.
The surfaces of the "Stayclean" oven liners (Main Oven
rear panel) are treated with a special vitreous enamel
which absorbs cooking soils. At temperatures of 220˚C
TOP OVEN SIDE LINERS
(425˚F) or above, the special surface enables these soils
to be slowly destroyed.
The higher the temperature the more effective it is.
(b) Cleaning.
In most cases normal cooking operations at 220˚C (425˚F)
will permit this cleaning operation to proceed during
cooking. However if higher cooking temperatures are not
used regularly, it may be necessary, in order to prevent
heavy soiling, to run the ovens without shelves or meat pan,
at a maximum setting for a couple of hours.
It should not normally be necessary to clean the
"Stayclean" panels with water. If the user feels it is
desirable to do so, wipe them over with a clean, soapy
cloth, followed by a wipe with a clean damp cloth.
DO NOT use biological washing powder, harsh abrasives or
chemical oven cleaners of any kind as this could damage
the “Stayclean” oven liners (Main Oven rear panel).
MAIN OVEN SIDE LINERS, REAR
PANEL & ROOF
2. CLEANING GRILL, TOP OVEN AND MAIN OVEN
(a) Base & Rear of Top Oven and Base of Main Oven.
Wipe out the oven with a damp soapy cloth. For more
stubborn stains on the base of the oven use a well
soaped fine steel wool soap pad.
GRILL
PAN
BASE &
REAR
(b) Grill Pan, Meat Pan & Oven Shelves.
OVEN
SHELVES
To prevent stains from being burnt on to the grill pan,
food support and rod shelf, always wash immediately
after use in warm soapy water.
Use a well soaped fine steel wool soap pad to remove
stubborn stains from the rod shelves, grill pan, meat pan
and the base of the oven.
MEAT
PAN
MAIN
OVEN
BASE
DO NOT use aerosol cleaners on this oven as they could
adversely affect the fan motor unit, and cannot be wiped off
the fan blade.
(c) Solarplus Grill.
To clean the Solarplus Grill, use a clean damp, soapy cloth and
wipe over. If stubborn stains remain, gently clean with a well
soaped nylon scouring pad and wipe over with a damp cloth.
DO NOT use metal cleaning utensils, wire wool or proprietary
oven cleaners on the grill element mesh.
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Care and Cleaning
3. OVEN DOORS
(a) Control Panel
Regularly wipe with a clean, damp cloth and polish with a
clean, dry cloth.
CONTROL PANEL
(b) Trims
It is advisable to clean the trims regularly to prevent any
build up of soiling which may detract from the appearance of
the cooker. The recommended method of cleaning is to wipe
over the trims with a clean, soft cloth wrung out in warm
water, or mild non abrasive cleaner. (If in doubt try the
cleaner on a small area of trim which is not noticeable in
normal use), then after wiping with a cloth wrung out in clear
water, dry with a clean, soft cloth.
OVEN
DOORS
(c) Inner Door Panels & Glass
Open the door fully. The glass panel may now be washed.
Stubborn stains can be removed by using a well soaped, fine
steel wool soap pad.
(d) Stainless trims (UE47 only)
Regularly wipe with a clean, damp cloth and polish with a
clean dry cloth.
TRIMS
DO NOT use scouring pads, or abrasive powder, which will
scratch the glass.
4. REPLACEMENT OF THE OVEN LAMP
TOP OVEN LAMP
Warning: To avoid electric shocks - please ensure that
the electricity supply to the appliance is switched off and
the appliance is fully cold, before removing the lamp lens.
Open the oven door and remove the oven shelves.
Using a thick cloth, grip the lamp lens, unscrew anti-
clockwise and remove the lens.
Carefully unscrew the bulb anti-clockwise.
Fit replacement bulb (15W 300˚C SES) and refit lens.
MAIN OVEN LAMP
5. HOW TO CLEAN THE LAMP LENS
TOP OVEN LAMP
Warning: To avoid electric shocks - please ensure that the
electricity supply to the appliance is switched off and the
appliance is fully cold, before cleaning lamp lens.
Open the oven door and remove the oven shelves.
Using a thick cloth, grip the lamp lens, unscrew anti-
clockwise and remove.
Clean with a non-abrasive cleansing cream and refit
lamp lens.
DO NOT use scouring pads, or abrasive powder, which will
scratch the glass lens
MAIN OVEN LAMP
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Care and Cleaning
TO CLEAN THE INSIDE OF OUTER AND INNER GLASS PANELS
Warning: Always switch your appliance OFF at the mains supply and allow to cool before cleaning.
1. Position top or main oven door as shown in fig. 1.
Fig. 1
Note: The door can be wedged open using a towel between
the door and the side trim thus leaving your hands free.
2. Grip inner door panel and handle/outer glass assembly.
Remove two screws and fibre washers (put to one
side) as shown in fig. 2.
3. Pull handle/outer glass assembly at the top outwards
while still holding the inner door panel and unhook
handle/outer glass assembly at the bottom by lifting
handle/outer glass assembly upwards as shown in fig. 3.
Take care not to dislodge rubber grommets in bottom
of door.
Fig. 2
TWO
SCREWS/
WASHERS
4. Return the inner door panel to the closed position as
shown in fig. 4.
DOOR
OUTER
Warning: Care must be taken when closing the door inner
panel as the door will attempt to snatch shut, without the
weight of the handle/outer glass assembly avoid trapping
your fingers.
DOOR
FIXING
TAG
GLASS &
HANDLE
Fig. 3
5. The inside of inner and outer door glass can now be
cleaned using a clean, damp cloth and polished using
a clean, dry cloth.
6. Refit the handle/outer glass assembly by opening the
oven door and hold taking care not to trap your
fingers, see fig. 3. Hook the handle/outer glass
assembly back into the rubber grommets at the
bottom of the inner door panel, see fig. 3.
Fit the handle/outer glass assembly back in position
at the top ensuring the fixing tags on the
handle/outer glass assembly fit inside the door inner
panel. While still holding door together, refit the two
screws and washers, see fig. 2.
DOOR
INNER
PANEL
RUBBER
GROMMETS
Fig. 4
Never operate the ovens without the outer glass panels
correctly refitted.
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Installation
Electrical Requirements
For your own safety, we recommend that your cooker is installed by a
competent person such as one who is registered with NICEIC (National
Inspection Council for Electrical Installation Contracting). The cooker should be
installed in accordance with the latest edition of the IEE Regulations.
Warning: This appliance must be earthed.
Electrical Connections
The installer must check that the voltage shown at the rating plate corresponds
with the house electricity supply.
The cooker must be supplied via a suitable double pole isolating switch, having a
contact separation of at least 3mm in all poles placed in a readily accessible
position adjacent to the cooker.
If the cooker is to be wired into a connector unit, this may be positioned behind
the cooker providing the following requirements are met:
i) The connector unit must not project from the wall more than 25mm.
ii) The top of the connector must not be more than 130mm above floor level.
Remove the terminal cover at the rear base of the cooker. Pass the cable
through the cable clamp and connect to the appropriate terminals provided.
Allow sufficient cable for any future servicing.
Tighten the screws on the cable clamp and replace the cover.
Make main connections in the connector unit or cooker control unit.
This appliance conforms to B.S. EN 55014 regarding suppression of Radio and
Television reception interference.
A double Pole control switch having a minimum rating of 32 amps should be used
to feed the cooker using a suitably rated cable.
Where a hob is fitted adjacent to or over the cooker, a 45 amp Double Pole
control switch should be used to feed both units via separate suitably rated
cables.
We recommend a minimum of 4mm2 PVC insulated twin and earth cable
conforming to B.S. 6004 for connection of each appliance.
Where a hob is fitted above the cooker the cable connecting the hob to the
cooker control unit must be of 2.5mm2 85˚C heat resistant cable to BS6141 table
15
In all cases adhere to routing details (see fig. 5).
This appliance must not be installed over any other appliance that generates
heat such as a plinth heater
Note: Due to many different types of installation, a mains cable is not supplied with
this product. The installer will fit the correct type and length of cable.
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Installation
GENERAL
The appliance is designed to be mounted on a floor between two adjacent
cabinets.
The cabinets must be securely fixed to the wall and the cooker securely fixed to
the cabinets.
This cooker must not be used free standing.
Note; This cooker must not be fitted on a platform.
FINAL INSTALLATION
a. Ensure that the adjacent cabinets and the gap between them have dimensions
in accordance with the diagram.
b. Assemble the plastic plugs provided into the fixing brackets. See diagram.
c. Fix the fixing brackets to the sides of the adjacent cabinets so that the
centre line of the brackets are 565mm above the top of the plinth line and the
front face of the plastic plug is level with the front face of the cabinet sides.
See diagram.
d. Adjust the feet on the cooker to their minimum position, i.e. fully screwed in.
e. Slide the cooker centrally into the space between the cabinets ensuring the
following:
i) The gap between the cabinet sides and the cooker is even along the
length of the cabinet sides.
ii) The cable is routed away from any vents in the rear panel and is not
trapped between the cooker and the wall, adjacent cabinets or under the
feet
f. Adjust the feet using an open ended spanner until the bottom of the cooker
door is in line with the top of the plinth. Using a spirit level, check that the
cooker is level in all directions.
g. Check that the plinth can be fitted. If necessary re - adjust the feet and
check that the cooker is level. Then lock the feet into position by tightening
the lock nut using an open ended spanner.
h. Open the top oven door and fix the cooker to the brackets through the holes
in the side trims.
i. Fix the plinth in position.
j. Ensure that there is a minimum gap of 1mm between the cooker side trim and
the adjacent cabinet doors or drawer fronts.
k. If a hob is to be installed directly above the cooker it must not project
downwards more than 20mm below the underside of the work top. Any
projection of more than 10mm must not project more than 500mm from the
wall.
Fig. 5
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Installation
597mm min
720mm min
565mm
150mm min
170mm max
A minimum distance of 25mm should be maintained between the front face of the
cabinet side and the front face of the plinth.
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Installation
Wall
Fixing Bracket
Cooker
1mm min Cabinet Doors
Top View
Double pole control
switch
Hob Cable
2.5mm2 85˚C
heat resistant cable
to
Cable size to suit
current
rating of
BS 6141 Table 15
appliance/s
Connector
box
4mm2 Cable
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If something goes wrong...
Before calling a Service Engineer, please check through the following lists.
THERE MAY BE NOTHING WRONG.
Problem
Check
Nothing works.
(a) Check
If you find :-
Display is blank.
Then it is likely that there is no electricity supply to your oven.
Check: (i) That the main cooker wall switch is turned on.
(ii) Check other appliances to see if you have a power cut.
(iii) Check the main circuit breaker for the property.
The power supply to your oven has possibly been interrupted, but
has now come back on again. Reset the timer to the correct time of
day and "Manual" operation using instructions given in the timer
section of the book.
Display shows 0.00 AUTO.
Main & Top Ovens do not work,
but the Grill works.
Check the following to ensure that the timer is in Manual Mode:
Check that the Auto Symbol is not lit up and is not flashing.
See timer section for instructions on how to return timer to
"Manual".
Top Ovens and Grill do not work,
but the Main Oven works.
Operating the cooker under the following conditions may cause a
safety device to operate.
(a) Grilling with the door closed - always grill with the door open
to the correct position - see grilling.
(b) Grilling for an excessively long period at maximum setting -
see grilling guide.
(c) Grilling with inadequate ventilation in the cabinet - see
installation instructions.
Grill does not work.
Check that you have selected :- "Grill" function on the "Top Oven /
Grill Select" knob (B) and a Grill setting on the "Grill" knob (A) - see
grilling page.
When the "Grill" control (A) is operating at less than MAX, the grill
will cycle on and off, this is normal and is not a fault.
Grill keeps turning on and off.
Can not set an “Auto Cook”
programme
Remember: "Cook Period" is the actual length of time for which, the
timer will switch the oven(s) on as part of an "Auto Cooking"
programme.
A gentle flow of air will be blown from beneath the control panel
when the appliance is used. If the appliance is still warm, this cooling
fan may run on, or restart itself after all of the controls have been
turned off.
Draught from beneath control
panel.
The fan will stop once the appliance has been cooled.
This is normal and not a fault.
Timer buzzer/bleeper operates
continually
Press the minute minder button to silence the Buzzer/Bleeper.
If you have been through the above list and there is still a problem, contact Service
(see KEY CONTACTS, back page).
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Disposal of your product
To minimise the risk of injury to children please dispose of your product carefully and
safely. Remove all doors and lids. Remove the mains cable (where fitted) by cutting off
flush with the appliance and always ensure that no plug is left in a condition where it
could be connected to the electricity supply.
To help the environment, Local Authority instructions should be followed for the disposal
of your product.
Disposal of old electrical appliances
The European Directive 2002/96/EC on Waste Electrical and Electronic Equipment
(WEEE), requires that old household electrical appliances must not be disposed of in the
normal unsorted municipal waste stream. Old appliances must be collected separately in
order to optimise the recovery and recycling of the materials they contain and reduce
the impact on human health and the environment.
The crossed out “wheeled bin” symbol on the product reminds you of your
obligation, that when you dispose of the appliance it must be separately collected.
Consumers should contact their local authority or retailer for information
concerning the correct disposal of their old appliance.
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Hotpoint Service Cover
Hotpoint’s Extended Warranties
Whether you have just one or a number of Hotpoint
appliances in your kitchen, Hotpoint has a range of
Service Plans to give you complete peace of mind.
They enable you to extend your one year labour
guarantee so that you can have repairs completed
FREE during the membership period.
Satisfaction Guaranteed or Your
Money Back
Hotpoint gives you a unique ‘Satisfaction
Guaranteed’ promise – valid for ninety days after
you have purchased your Hotpoint product. If there is
a technical problem with your Hotpoint appliance, just
call Hotpoint Service (see back page). If necessary we
will arrange for an engineer to call. If the technical
problem is not resolved under this Guarantee,
Hotpoint will replace your appliance or, if you prefer,
give you your money back. Your statutory rights are
not affected, and the Guarantee is additional and
subject to the terms of Hotpoint’s Five Year Parts
Guarantee.
Service Cover
We offer a number of payment methods; cheque,
credit card or you can spread the cost and pay by
direct debit (full details can be obtained on Free
phone 0800 716356). This covers you for all repairs
during the period of cover, which can be from 1 to 4
years. Service Cover also includes loss of food, up
to the value of £250, in refrigeration appliances.
There is also an option of Service Cover with
Maintenance at an additional cost. This includes an
annual Electrical and Safety check and replacement
of any parts as necessary.
Hotpoint’s Free Five Year Guarantee
From the moment your appliance is delivered
Hotpoint guarantees it for FIVE YEARS.
•
•
•
In the Five Years all replacement parts are FREE
provided that they are fitted by our own
Service Engineer. During the first year our
Engineer’s time and labour is also free.
Our guarantee covers loss of food in our
refrigeration and freezer products up to £250
during the first year, subject to verification by
one of our engineers.
After the first year we will charge for our
Engineer’s time and labour. We do, however,
operate a range of Service Plans (see opposite)
which, for an annual payment, enables you to
cover any repair costs which may be necessary.
All our service repairs are guaranteed for
twelve months in respect of our labour and any
parts fitted.
Kitchen Cover
An annual payment covers you for all repairs for all
your Hotpoint appliances which are less than ten
years old. It also covers the cost of loss of food up
to £250 in our refrigeration and freezer products.
There is also the option of Kitchen Cover with
Maintenance at an additional cost. Any additional
Hotpoint appliances purchased after you have
joined Hotpoint Kitchen Cover will automatically be
included during the annual period of cover without
further charge.
•
•
Appliance Registration
The appliance must be used in the United
Kingdom, and must not be tampered with or
taken apart by anyone other than our own
Service Engineers.
To ensure that you have the opportunity to benefit
from any of the above Service Schemes and other
offers you should complete and return immediately
the Appliance Registration Form/Questionnaire
supplied with this appliance. Full details and costs of
our Service Schemes, together with an application
form, will be sent to you at the end of the first year
of the guarantee.
•
•
You may, however, buy parts which can be
safely fitted without specialist knowledge or
equipment. The correct fitting of such parts,
provided they are genuine Hotpoint spares, will not
affect your Guarantee. Parts are available from
our Hotpoint Spares Centres (see back page).
Our guarantee does not cover the cost of any
repair, or loss of food in refrigeration products,
due to power failure, accidents or misuse. Nor
does it cover the cost of any visits to advise
you on the use of your appliance. Please read
thoroughly the instruction book supplied with
this appliance.
Annual Safety/Maintenance Checks
Hotpoint strongly recommends that all its
appliances are regularly checked for electrical and
mechanical safety, whether or not they are covered
by a Service Plan. Worn door gaskets or hoses may
cause a leak on an appliance, which could become
dangerous if neglected.
•
If at any time during the Guarantee period we are
unable to repair your appliance, we will refund any
repair costs paid to us in the previous twelve
months. We will also offer you a new appliance at a
reduced charge instead of a repair.
Proof of Purchase
For future reference please attach your purchase
receipt to this booklet and keep it in a safe place.
Spares and Accessories
•
•
Our Guarantee is in addition to and does not
affect your legal rights.
Spares and accessories can be ordered from your
local Hotpoint Spares Centre (see back page), using
the order form enclosed.
Should you need independent advice on your
consumer rights, help is available from your
Consumer Advice Centre, Law Centre, Trading
Standards Department and Citizens Advice
Bureau.
All Hotpoint servicing is carried out by our own
Service Organisation located throughout the
United Kingdom and Eire. We will be happy to
deal with any problems which you may have.
NOTE: Our Engineers will use every effort to avoid
damage to floor coverings and adjacent units when
carrying out repairs/service work, but in locations
where the Engineer advises you that it will be
impossible to move appliances without risk of
damage, he will only proceed with your approval
that no liability is accepted.
•
39
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Key Contacts
Service
Hotpoint has the largest appliance manufacturer’s service team in
Europe, trained specialists directly employed by us to ensure your
complete confidence.
Repair Service
UK: 08709 066 066
Republic of Ireland: 1850 302 200
You will be asked for the following information:-
Name, address and postcode.
Telephone number
Model / Serial number of the appliance
Clear and concise details of the query or fault
Place and Date of purchase
(Please keep the receipt as evidence will be required when the engineer calls).
Extended Warranty
To join: UK 08709 088 088
Republic of Ireland: 1850 502 200
Genuine Parts & Accessories
Mail Order Hotline
UK: 08709 077 077
Republic of Ireland: (01) 842 6836
For further product information 08701 506070
All Hotpoint Services are offered as an extra benefit and do not affect your statutory rights.
Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB
.
PRINTED BY SIMLEX FOUR ASHES, WOLVERHAMPTON.
05/2005 Part no. 195047692.01
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