Hotpoint Freezer FZA30 User Manual

FREEZER - MODEL FZA30  
INSTRUCTIONS FOR INSTALLATION & USE  
To ensure that your freezer runs reliably and efficiently follow these steps.  
GETTING STARTED:  
STEP 2  
STEP 1  
Move the freezer into  
position, using the sides  
of the cabinet. Take care  
to avoid damaging the  
refrigerant circuit pipe  
work on the rear.  
Choose a location for your  
freezer, away from any  
heat sources and allow  
adequate ventilation -  
30mm (11/4 inches)  
gap above.  
STEP 3  
STEP 4  
Before plugging in and  
switching on, leave the  
freezer in its final  
location for at least 15  
minutes to allow it to  
settle.  
Level the freezer by  
adjusting the front feet.  
This will stop rocking or  
vibration and keep the  
door aligned.  
NB. The spanner is for illustration  
only and is not supplied with the  
freezer.  
STEP 5  
STEP 6  
If you are freezing fresh  
food, turn on fast freeze by  
pressing the switch 24  
hours before placing the  
food inside.  
Plug in and switch on.  
Allow the freezer to cool  
before placing food  
inside.  
The high temperature  
light will stay on until the  
freezer has cooled down.  
All food in the freezer  
should be covered.  
Place the fresh food  
inside.  
Remember to turn fast freeze off  
after 24 hours, however if you  
forget to do so it will automatically  
cancel after 48 hours.  
STEP 7  
Your freezer is now  
working.  
If after 24 hours your  
freezer is not operating as  
you want, refer to the  
TROUBLESHOOTING  
section.  
Read the rest of these instructions to get the best from your appliance  
and remember to fill in your guarantee registration.  
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Keep this Book in a safe place for quick reference.  
Installation  
30mm (11/4 inches)  
Location & Air Circulation  
Locate your freezer away from sources of heat e.g.  
cookers, radiators, direct sunlight as extreme temperature  
will affect its performance.  
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Allow a minimum 30mm (1 /4 inches) between the top of  
the freezer and the underside of the worktop.  
Providing you follow the recommended ventilation requirements you will :-  
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Prolong the life of the freezer.  
Minimise the risk of condensation on the outside of the freezer.  
Minimise the running costs.  
Minimise operating sounds caused by vibration.  
Minimum space required to open door  
The freezer needs a space of 600mm (24 inches) in front to allow the door to  
open.  
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When positioning the freezer next to a unit, a gap of 30mm (1 / inch) can be left  
at the hinge side of the door to allow the easy removal of furniture. If preferred  
the freezer can be positioned so that a gap is not left. This will restrict how far the  
door can be opened but the furniture can still be removed (see diagrams below).  
The door hinge side can be changed to make it easier to open (see ‘Door Reversal’  
in the CLEANING & MAINTENANCE section).  
TOP VIEW  
TOP VIEW  
less than 30mm  
30mm or more  
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Installation  
Levelling:  
Level the freezer when it is in its final location by adjusting the front feet, until firm  
contact is made with the floor. This will stop rocking or vibration and keep the door  
aligned which helps the freezer run reliably and efficiently.  
Note: Before plugging in and switching on, leave the freezer standing in its  
final location for at least 15 minutes to allow it to settle.  
Fitting a Freezer under a Work Top  
To minimise running costs Hotpoint recommend fitting a vent to the rear of your  
worktop, which is available from Hotpoint Genuine Parts & Accessories Mail Order  
Hotline (see KEY CONTACTS, back page).  
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WARNING: If there is less than 30mm (1 /4 inches) clearance above the freezer, a  
Vent must be fitted to provide adequate ventilation above your freezer.  
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Installation  
Electrical Supply  
WARNING: This appliance must be earthed.  
The appliance must be positioned so that the plug is accessible after  
installation.  
Fuses  
Your appliance comes fitted with a plug and a 13A fuse. If you need to replace the  
fuse, only use those rated at 13A and ASTA approved to BS1362.  
Changing the Plug  
Cut off and dispose of the supplied plug if it does not fit your socket.  
WARNING: To avoid a shock hazard do not insert the discarded plug into a socket  
anywhere else.  
IMPORTANT WIRES IN THE MAINS LEAD ARE COLOURED IN ACCORDANCE WITH THE  
FOLLOWING CODE :  
Green/Yellow  
Blue  
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-
Earth  
Neutral  
Brown  
-
Live  
If you change the plug, the colour of wires in the mains lead may not correspond with  
the colour of the markings identifying terminals in the plug. You should therefore wire  
it as shown above.  
Changing the Mains Lead  
This appliance is fitted with a special mains lead. If you need to replace the mains lead  
due to damage or require a longer lead, one can be bought from Hotpoint Service (see  
KEY CONTACTS, back page). It is strongly advised that this work is carried out by a  
qualified electrician.  
CE Marking certifies that this appliance conforms to the following EEC  
directives : Low Voltage Equipment - 72/23/EEC & 93/68 EEC  
Electromagnetic Compatibility 89/336/EEC, 92/31/EEC & 93/68/EEC  
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Controls  
Controlling the Temperature of the Freezer Compartment  
The control wheel on the front panel adjusts the internal freezer temperature.  
The internal freezer temperature should be -18˚C or colder.  
The setting of the control wheel will depend on the location of the freezer, the room  
temperature and how often the door is opened. The normal set point (marked by a 3  
on the dial) is usually suitable. If you need to adjust the temperature turn the control  
wheel using a coin to avoid damage:  
Clockwise (higher number) - Colder  
Anti-clockwise (lower number) - Warmer  
You can check the temperature of the freezer compartment by using a Fridge Freezer  
Thermometer available from Hotpoint Genuine Parts and Accessories Mail Order  
Hotline (see KEY CONTACTS back page).  
WARNING: Do not use a mercury filled thermometer, as breakage would cause a  
health hazard.  
Your freezer must NOT be placed in a room where the temperature goes below 6˚C or  
above 32˚C for prolonged periods, as the internal freezer temperature will not be  
maintained.  
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Controls  
Indicator Lights  
Green Mains Light  
The green mains light will stay on as long as the electricity supply is not interrupted.  
Amber Fast Freeze Light  
The amber fast freeze light indicates that the fast freeze button has been pressed on.  
By pressing this button ON, the freezer motor will run continuously for extra cooling.  
Red High Temperature Warning Light  
The red temperature warning light will come on when the freezer is first switched on  
or when the temperature inside the compartment rises above the correct storage  
temperature. Check the TROUBLESHOOTING section before calling for advice. The  
red light may come on for a short period when opening the freezer door to load or  
unload food, in this case storage times will not be affected.  
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Controls  
Fast Freeze Button - Freezing Fresh Food  
The bottom compartment drawer should be used to freeze fresh food.  
Transfer already frozen food to one of the upper drawers.  
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Before loading 2kg or more of fresh food select fast freeze for the required  
pre-freeze time (see chart below).  
If freezing up to 2kg of fresh food just select fast freeze when loading.  
Once the fresh food is loaded leave fast freeze on for 24 hours to freeze the food as  
quickly as possible.  
Maximum freezing capacity in 24 hours: 8kg  
Note : Don’t forget to turn fast freeze off after 24 hours from the introduction of  
fresh food to be frozen.  
However fast freeze will turn off automatically after 48 hours if you do forget.  
Pre-Freeze chart when selecting Fast Freeze:  
Load for freezing Pre-freeze time Load position  
5 to 8kg  
2 to 5kg  
up to 2kg  
24 hours  
in the bottom drawer.  
12 hours  
as above.  
not required  
as above.  
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Useful Advice  
FAST FREEZE  
Note:  
The Rating Plate, which lists the appliance Model Number and Serial  
Number can be found near the bottom of the interior wall.  
Frozen Food Storage Capacity  
25kg  
Maximum Freezing Capacity in  
24 hours  
8kg  
Maximum Conservation Time  
from Failure  
16 hours  
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Useful Advice  
How Frost Free works  
The frost free system completely eliminates the need for defrosting.  
A fan circulates air around the freezer. This helps to remove moisture from the  
compartment, therefore preventing the build up of ice.  
It is normal to hear the fan when the freezer is cooling.  
Additional benefits of the frost free system include:  
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More even temperatures throughout the freezer.  
Faster cooling times.  
Making the best use of your Freezer  
To ensure that your freezer operates as efficiently as possible :  
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Follow food packaging “best before/use by” instructions or your suppliers  
advice on a suitable maximum storage time.  
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Keep foods tightly covered to retain moisture and prevent flavour/odour  
transference. Plastic bags, aluminium foil, plastic stretch wrap and containers  
with lids are ideal.  
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Select chilled and frozen food last when shopping, transport in a ‘cool bag’  
and place in freezer as soon as possible after arriving home.  
Avoid opening the door unnecessarily or for longer than needed.  
Allow hot or warm food to cool down in covered containers before placing in  
the freezer, as placing hot food inside reduces efficiency.  
Prepare fresh foods for freezing in small quantities to ensure that the food  
freezes quickly and so that its quality does not deteriorate.  
Ensure that packets/containers of food are dry before freezing otherwise  
they may freeze together.  
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Useful Advice  
Storing Food in a Freezer  
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Freeze and store either fresh food or long  
term commercially frozen foods.  
Generally speaking long term storage means  
up to 3 months but this can vary, so always  
follow your supplier’s recommendations  
otherwise refer to the pictorial guide on the  
door liner (as shown).  
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Place frozen food in the freezer  
compartment as soon as possible after  
buying it.  
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Liquid-filled bottles or sealed fizzy drinks must not be stored in freezer, as  
they may burst.  
Lollipops and water ices should not be given to children directly from the  
freezer the low temperature may cause ‘freezer burns.  
Store ice cream towards the top front of the freezer and remove from freezer  
15-30 minutes before serving.  
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Ensure food is labelled and dated before placing in freezer.  
When freezing fresh food follow the instructions for using fast freeze (see  
CONTROLS section).  
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Do not allow fresh food to come into contact with food already frozen, the  
frozen food could start to defrost.  
Once thawed, food should be cooked and eaten within 24 hours or cooked  
and refrozen.  
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Useful Advice  
Advice on Using Freezer Drawers  
The freezer compartments must be used with the drawers.  
The storage drawers can be easily removed. Pull the drawer towards you until it  
reaches it’s stop position. Hold securely on both sides, lift the front of the drawer to  
release and remove. For cleaning advice see CLEANING & MAINTENANCE section.  
Ensure that the frozen food storage drawer are pushed back fully before closing the  
door.  
Food can be separated into different storage drawers for easy identification.  
When lifting or removing the large deep drawer it is important to hold the side  
handles and not the front handle.  
WARNING: The freezer drawers can become heavy when fully loaded with food. Care  
must be taken if attempting to lift or carry a full freezer drawer. It is recommended to  
remove the required food, rather than the whole freezer drawer.  
Note : It is important not to touch or move any of the freezer drawers/parts  
with wet hands as it may cause freezer burn or discomfort.  
Ice Tray  
When making ice, always use the tray with the lid provided. Take care not to overfill  
with water.  
Uncovered food should not be placed near the ice tray as it can affect the flavour of  
the ice.  
Note : Empty, wash and refill the ice tray periodically to ensure freshness.  
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Cleaning  
Cleaning  
WARNING: Switch off electrical supply and pull out mains plug before cleaning.  
Interior  
WARNING: Do not use abrasive powder, household cleaner, bleach or wax  
polish to clean the interior, they will leave a smell in the freezer.  
1.  
2.  
3.  
Remove stored food, wrap or cover it and place into insulated containers to  
keep frozen whilst cleaning.  
Remove drawers from each compartment. Wash in warm water and washing  
up liquid using a soft cloth, dry thoroughly.  
Wipe the interior and fittings with a clean cloth wrung out in a solution of  
either one teaspoon of bicarbonate of soda to one pint of water or Milton™  
sterilising fluid, diluted according to the manufacturer’s instructions.  
Dry the interior thoroughly with a clean cloth before replacing fittings and  
food.  
4.  
Note : It is important to ensure that cleaned drawers are thoroughly dried  
before refitting into the freezer compartment.  
Exterior  
WARNING: Do not use abrasive powder, household cleaner or bleach, they  
can damage the exterior of your freezer.  
1.  
2.  
Use a clean soft cloth wrung out in warm water and washing up liquid to  
wipe the exterior surface, dry thoroughly.  
Use a soft brush or vacuum cleaner to remove dust from underneath the  
freezer and from the compressor and condenser situated at the back  
of the freezer.  
WARNING: Do not damage the pipework.  
Door Seal  
Use warm water and a clean soft cloth to wipe along and in between the creases of  
the door seal, dry thoroughly. Take care not to damage the seal and avoid using  
sharp objects.  
WARNING: Do not use detergent, it will damage the seal.  
Going Away  
If you are going away and don’t want to use your freezer, switch off the electricity  
supply and pull out the mains plug. Remove food and follow the cleaning  
instructions above.  
Note : Leave the door ajar to prevent an accumulation of odours.  
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Door Reversal  
You will need a cross head screwdriver to carry out this procedure.  
Our Service Department can arrange for an Engineer to do the conversion for you but  
a charge will be made.  
WARNING: Switch off electrical supply and pull out the mains plug.  
Remove loose items/fittings from inside the freezer.  
If you have previously set up and used the freezer and since decided to reverse the  
doors, you must remove stored food, wrap or cover and place into insulated  
containers to keep frozen whilst carrying out this operation.  
1.  
2.  
3.  
4.  
Open the door as wide as possible.  
Note : You may require assistance to do this:  
Support the door and using a screwdriver, remove the screw  
securing the top hinge  
Carefully tilt the door to remove the hinge from the cabinet  
and lift the door off the bottom hinge.  
Remove the top hinge from the door and remove the spacing  
washers from the bottom hinge.  
Note : You may require assistance to do this:  
Carefully lay the freezer on its back, onto a suitable protective material  
(ie. the original packaging).  
5.  
6.  
Remove the foot bracket and the hinge/foot bracket by removing their fixing  
screws.  
hinge / foot  
bracket  
foot bracket  
7.  
Refit the foot bracket and hinge/foot bracket on the opposite sides using  
their fixing screws.  
Note : You may require assistance to do this:  
Carefully lift the freezer upright and replace the spacing washers onto the  
bottom hinge pin.  
Using a thin blunt instrument, remove the hinge  
bush cap from the top left of the door and refit on  
the top right.  
8.  
9.  
10.  
If applicable - Use a screwdriver to remove the door  
stop from the bottom right of the door and refit on  
the bottom left, if fitted to your model.  
door stop  
Note : You may require assistance to do this:  
11.  
12.  
Replace the top hinge onto the door, slide the door onto the bottom hinge  
pin and support the door whilst screwing the top hinge into position. Ensure  
that the top hinge bracket is positioned correctly.  
Adjust the front feet (see ‘Levelling’ SAFETY & INSTALLATION section).  
Note : Let the freezer stand upright in it’s final location for at least 15  
minutes before plugging in and switching on the electricity supply.  
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Troubleshooting  
IS THE FREEZER WORKING AS YOU  
WANT?  
Have you read through the  
The red warning light will not go out  
1. Has the freezer just been installed.?  
If so, this is normal and the light will  
go out when the correct temperature  
has been reached.  
2. Has the freezer just been loaded with  
a large quantity of food? If so, the  
light will go out when the correct  
temperature has been reached.  
instruction book ?  
If you still have a problem, before  
calling our service organisation see if  
any of the tips below help.  
The freezer will not work  
1. Check plug is firmly positioned in the  
socket outlet and the power supply is  
switched on.  
3. Check door has been closed properly.  
The amber light is on  
2. Check power supply with another  
appliance.  
3. Check fuse/circuit breaker.  
4. Check the door is closed properly.  
Fast freeze is selected. Remember to turn  
fast freeze off after 24 hours from the  
introduction of fresh food to be frozen.  
However, if you forget, it will  
automatically cancel after 48 hours.  
The freezer is making a lot of noise  
1. Check that the rear pipe work is clear  
of the wall, skirting board and other  
obstacles.  
The freezer door is difficult to open  
A well sealed freezer door can be difficult  
to open. This is partly due to the  
2. Check that all four feet/wheels are  
firmly in contact with the floor and  
the freezer is level.  
difference in temperature between the  
room and internal freezer compartment.  
If you have just closed the freezer door, it  
maybe particularly difficult to open again  
immediately. Wait 5 minutes for the  
internal and external pressure to equalise  
and try again.  
3. See ‘OPERATING SOUNDS’ overleaf.  
The freezer is too warm  
1. Turn the control wheel to a higher  
number. See CONTROLS section.  
2. If the freezer is close to a heat source,  
move it to another location.  
There has been a power failure  
WARNING: Do not open the freezer  
3. Check that there is enough  
ventilation around the freezer.  
4. Check door has been closed properly.  
door.  
If power failure lasts longer than the  
maximum conservation time (see  
USEFUL ADVICE section), food should  
either be cooked and eaten with 24  
hours or cooked and refrozen.  
The freezer is too cold  
Turn the control wheel to a lower  
number. See CONTROLS section.  
The front of the cabinet feels warm  
You may notice the cabinet front is  
sometimes warm, this is normal and part  
of the refrigerant circulating system  
designed to help prevent condensation  
on the door seal.  
If there is still a problem contact  
Hotpoint Service (see KEY CONTACTS  
back cover).  
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Troubleshooting  
OPERATING SOUNDS OF A FREEZER  
These are the normal types of sound that your freezer will make.  
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The motor (compressor) makes a buzzing or humming sound when it is  
running. This can be louder when it first switches on. This sound will  
reduce over the first few months.  
Gases flowing through the pipes can produce gurgling, bubbling,  
roaring or humming noises.  
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Expansion and contraction of parts inside the freezer can produce a  
cracking noise as they rapidly change temperature.  
The circulating fan in the freezer can make a whirring or buzzing sound  
as it blows cold air around the compartment.  
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Notes  
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Hotpoint guarantee  
“Satisfaction guaranteed or your money back”  
We give you a unique ‘satisfaction guaranteed’ promise - valid for 90 days - after you have  
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint  
will arrange for an engineer to call. If the technical problem is not resolved under this  
guarantee, we will replace your machine or, if you prefer, give you your money back.  
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well  
as free replacement parts for the first 5 years (except microwaves, selected integrated  
appliances and cooker hoods, which have a one year guarantee) provided that they are  
fitted by a Hotpoint engineer.  
Guarantee terms and conditions  
Your guarantee is only applicable in the United Kingdom or Republic of Ireland  
and is subject to the following provisions that your appliance:  
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Has been installed and used correctly in accordance with this instruction booklet.  
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Has been used solely for domestic purposes and is located on domestic  
premises (ie. not for commercial or trade use).  
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Has been properly connected to a suitable electrical supply voltage as stated on  
the appliance rating plate.  
Has not been subject to misuse, accident, modified or repaired by anyone other  
than one of our own service engineers.  
For pre purchase information on any other Hotpoint product call: 08701 50 60 70  
Recycling & Disposal Information  
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves  
the right to use quality recycled components to keep down customer costs and minimise  
material wastage.  
Please dispose of packaging and old appliances carefully. Old refrigerant and oil must be  
disposed of in a safe and environmentally friendly manner, using suitably qualified  
personnel.  
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush  
with the appliance. Dispose of these parts separately to ensure that the appliance can no  
longer be plugged into a mains socket, and the door cannot be locked shut.  
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After Sales Service  
“No company is better positioned to offer an after sales service on a  
Hotpoint appliance than us - the manufacturer”  
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully  
inclusive parts and labour guarantee for the first 12 months. In addition to this you also have  
the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint  
engineer. When the 12 months parts and labour guarantee expires we offer the following after  
sales service options:  
Repair Service and Information Help Desk  
UK: 08709 066066  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the Model number and the Serial number of your appliance  
(see USEFUL ADVICE SECTION for rating plate position).  
Available 364 days a year with a fast, effective and value for money service. We have the largest  
white goods repair service in the UK with over 1200 of our own fully trained engineers. All  
repairs include a parts and labour guarantee for 12 months from the date of the repair.  
If you require any information or have any questions about your appliance, our operators are on  
hand with help and advice.  
All this ensures that you will receive the best available after sales service possible.  
Extended Warranties  
UK: 08709 088 088  
Republic of Ireland: 1850 502 200  
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two  
service cover plans to give you total peace of mind.  
G Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during the  
period of cover.  
G Kitchen Cover  
- FREE service repairs for all your Hotpoint appliances less than 8  
years old.  
Genuine Parts and Accessories  
UK: 08709 077 077  
Republic of Ireland: (01) 842 6836  
A wide range of genuine parts and accessories are available from our hotline or through  
our web site.  
Genuine parts and accessories, extended warranties and service repairs are all  
available on our web-site at:  
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Key Contacts  
After Sales Service  
Over 1200 trained specialists, directly employed by us, ensure that you can have  
complete confidence in both the appliances and services we offer.  
Repair Service and Information Desk  
UK: 08709 066 066  
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the following information:  
Model number:  
Serial number:  
See USEFUL ADVICE SECTION for rating plate position  
Extended Warranties  
UK: 08709 088 088  
(Open 8 to 8 Mon - Sun)  
Republic of Ireland: 1850 502 200  
Genuine Parts and Accessories  
UK: 08709 077 077  
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)  
Republic of Ireland: (01) 842 6836  
General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB.  
.
PRINTED BY SIMLEX FOUR ASHES, WOLVERHAMPTON.  
September 2002 2766200013 - 02  
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