Hotpoint Dishwasher HDA797K User Manual

o
11  
Air Gap  
Care of  
models  
and  
2
Registration  
built-in  
11  
10  
Care and Cleaning  
China, Crystal,  
4
Cycle Features  
Detergent, Detergent Guide 6, 7  
7
4
Dispenser Cups  
Door Latch  
2
11  
Energy-Saving Tips  
Front Panel Color Change  
8,9  
Loading  
Model and Serial Numbers  
2
0
0
4,5  
Operating Guide  
Cycle Selection  
5
4
7
Drying Options  
Soil Level  
5
Plate Warmer  
Problem Solver  
12-14  
15  
6
Repair Service  
Rinse Agent  
3
Safety Instructions  
User Maintenance Instructions 11  
Back Cover  
6
Warranty  
Water Temperature  
11  
Winter Storage  
GE Answer  
800.626.2000  
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Help us  
help you...  
The power consumption of your  
dishwasher can be minimized if  
you follow these suggestions:  
Before  
Write  
model and  
read this book carefully.  
serial numbers.  
You’ll find them on a label just  
inside the dishwasher door.  
It is intended to help you operate  
and maintain your new dishwasher  
properly.  
Operate dishwasher only when  
full. Let dishes accumulate in  
dishwasher. When you put in a  
partial load, use RINSE HOLD  
cycle to rinse off heavy soils. Be  
sure to latch door when waiting for  
full load. This helps keep soils  
moist, easier to remove.  
These numbers are also on the  
Consumer Product Ownership  
Registration Card that comes with  
your dishwasher. Before sending  
in this card, please write these  
numbers here:  
Keep it handy for answers to your  
questions.  
If you don’t understand something  
or need more help, write (include  
your phone number):  
Select cycle that uses least  
amount of water to remove soil  
from load. See pages 4 and 5.  
Mod e l Num b e r  
Se ria l Num b e r  
Consumer Affairs  
If you don’t need your dishes  
Appliance Park  
Louisville, KY 40225  
right away, use your Drying Heat  
OFF feature that turns the drying  
heater off automatically and saves  
energy. Dishes dry naturally over a  
longer period such as overnight.  
Use these numbers in any  
correspondence or service calls  
concerning your dishwasher.  
If you received  
a damaged dishwasher...  
Immediately contact the  
(or  
builder) that sold you the dishwasher.  
Save time and money.  
Before you  
for service...  
Check the Problem Solver (pages  
12-14). It lists causes of minor  
operating problems that you can  
correct yourself.  
2
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Keep washing detergents  
and wetting agents out of the  
reach of preferably in  
Load light plastic items so  
using this  
appliance, always exercise basic  
safety precautions, including the  
following:  
they will not become dislodged  
and drop to the bottom of the  
dishwasher-they might come  
into contact with the heating  
unit and be damaged.  
a locked cabinet. Observe  
warnings on container labels to  
avoid personal injury.  
Use this  
for  
intended purpose, as you  
find described in this Use  
is  
To  
injury.  
the possibility of  
produced by the chemical action  
within your water heater. It  
and Care Book.  
When loading items to be  
washed:  
This dishwasher must be  
accumulate in the water heater  
and/or water pipes if hot water  
properly  
in  
and located  
with the  
A.  
sharp items so that  
has not been  
for a period of  
before  
they are not likely to damage  
the door seal, and  
two winks or longer.  
it is used. If you did not receive  
an Installation Instructions sheet  
with your dishwasher, you can  
obtain one by contacting the  
service location nearest you.  
–This appliance must be  
connected to a grounded  
GAS IS EXPLOSIVE. To prevent  
the possibility of damage or  
injury, if you have not used hot  
water for two weeks or more, or  
move into a residence in which  
the hot water system may not  
B. Load sharp knives with the  
handles up to reduce the risk  
of cut-type injuries.  
.
D
O
not touch the heating  
element during or immediately  
have been  
for some time,  
use.  
permanent wiring system; or an  
equipment-grounding conductor  
must be run with the circuit  
conductors and connected to the  
equipment-grounding  
turn on hot water faucets and  
allow them to run for several  
minutes before using any  
. Do not operate your dishwasher  
all enclosure panels are  
properly in place.  
electrical appliance which is  
connected to the hot water  
system. This will allow any  
hydrogen gas to escape. Also,  
since the gas is flammable, do  
not smoke or use an open flame  
or appliance during this process.  
tamper with  
or lead of the appliance.  
—Connect to a properly rated,  
Do not abuse, sit on, or stand  
protected and  
power-supply  
on the door or dish rack of the  
dishwasher.  
circuit to avoid electrical overload.  
Use  
powder or liquid  
Close supervision is necessary  
detergents or wetting agents  
recommended for use in a  
dishwasher.  
if this appliance is used by or near  
children. Do not allow children  
to play inside, on or with this  
appliance or any discarded  
appliance. Dispose of discarded  
appliances and shipping or  
packing material properly.  
Before discarding a dishwasher,  
remove the door of the washing  
compartment.  
.
not wash plastic items  
marked “dishwasher safe” or the  
For plastic items not so  
marked,  
recommendations.  
the  
3
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How to operate your dishwasher  
Ind ic a tor Dia l  
Door La tc h  
- (Turn:0  
Sta rt)  
I
I
STEP 1. Load your dishwasher  
with dishes, silverware, pots,  
pans, bowls, etc. according to  
instructions on pages 8 and 9.  
STEP 4. Select the cycle and start  
the dishwasher.  
For LIGHT WASH cycle:  
a. Be sure door is unlatched.  
If your dishwasher drains into a  
food waste disposer, operate the  
disposer until it is empty before  
starting the dishwasher. (See Cycle  
Selection Hints at right.)  
b. Push NORMAL WASH cycle  
button.  
STEP 2. Add detergent to the  
detergent dispenser. Make sure  
the Cycle Indicator Dial is at OFF  
position before adding detergent.  
(See pages 6 and 7.)  
To obtain the benefits of a complete  
cycle, be careful that you do not  
turn the dial any further than  
necessary to start the dishwasher.  
Use rinse aid agent to help prevent  
spotting. (See page 6.)  
For  
& PANS and  
c. Slowly turn Cycle Indicator Dial  
to LIGHT WASH position.  
STEP 3. Select DRYING HEAT  
option. It must be ON for PLATE  
WARMER cycle, OFF for  
HOLD cycle. It can be ON or OFF,  
at your option (see below), for any  
of the wash cycles.  
NORMAL WASH cycle:  
d. Latch door to start the cycle.  
POTS  
PANS  
NORMAL  
WASH  
For RINSE HOLD cycle:  
a. Be sure door is unlatched.  
b. Select DRYING HEAT-OFF  
DRYING HEAT  
ON  
OFF  
a. Push selected cycle button.  
b. Latch the door.  
m
LIGHTwASH ■  
ON. Turns the drying heater on for  
fast drying.  
. RINSE  
OFF. Turns the drying heater off  
to save energy. Dishes will dry  
naturally over a longer period  
such as overnight.  
HOLO  
c.  
turn  
to RINSE  
Indicator Dial  
position.  
~@  
PLATE WARMER  
d. Latch the door to start the cycle.  
c. Slowly turn Cycle Indicator Dial  
to ON position to start the cycle.  
If you need your dishes sooner,  
open the dishwasher door after the  
cycle is complete to reduce the  
natural drying time.  
Use of this option reduces the  
electrical energy used by this  
model approximately 10% for  
the NORMAL WASH cycle.  
4
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starts  
showers, give your water heater  
time to recover before operating the  
dishwasher,  
How to choose and use  
the right detergent.  
First, use only powder or liquid  
detergent specifically made for  
use in dishwashers. Other types  
will cause  
with  
water.  
To get dishes clean and dry, you  
need hot To help you get water  
To improve washability if the water  
is less than 120°F and you cannot  
adjust your water heater: Select a  
and fill both  
of the proper temperature, your  
dishwasher automatically heats the  
water in the wash cycle. For good  
washing and drying, the entering  
water must be at least 120°F. To  
prevent dish damage, inlet water  
should not exceed  
at least half-full with  
Second, check the phosphate  
content. Phosphate helps prevent  
hard-water materials from forming  
spots or film on your dishes. If  
your water is hard (7 grains or  
more), your detergent has to work  
harder. Detergents with a higher  
Help prevent spotting  
with a rinse agent.  
A rinse agent makes water flow off  
dishes quicker than usual. This  
lessens water spotting and makes  
drying faster, too.  
How to test water temperature:  
Check the water temperature  
inside your dishwasher with a  
candy or meat thermometer.  
phosphate  
will probably work  
better. If the phosphate content is  
low (8.7% or less), you’ll have to  
use extra detergent with hard water.  
Let the dishwasher run through  
For best  
one  
and pump out cycle, then  
let the dishwasher fill with water  
the second time.  
performance, use of a rinse  
agent such as JET-DRY brand is  
recommended.  
Your water department can tell  
you how hard your water is. So  
can your county extension agent.  
Or your area’s water softener  
company. Just call and ask them  
how many “grains” of hardness is  
in your water.  
When you hear the water stop  
filling, unlatch the door and slowly  
open it.  
Rinse agents come in either liquid  
or  
form. Your dishwasher  
uses the solid form.  
Measure the temperature of the  
water in the bottom of the tub this  
If you can’t find any rinse agent,  
write:  
How much detergent should you  
use? That depends. Is your water  
“hard” or “soft”? With hard water,  
you need extra detergent to get  
dishes clean. With soft water, you  
need less detergent.  
CONSUMER  
INC.  
(“JET DRY”)  
1210 W County Road E.  
Hills, MN 55112  
Too much detergent with soft water  
not only wastes money, it can be  
harmful. can cause a permanent  
cloudiness of glassware, called  
An outside layer of glass  
is etched away! But why take a  
chance when it’s easy to find out  
the hardness of your water.  
Remove the silverware basket and  
a candy or meat thermometer  
in the water towards the middle of  
the tub. If the temperature is less  
than 120°F, you  
not get good  
Keep your detergent fresh and  
dry. Under the sink isn’t a good  
place to store detergent. Too much  
moisture. Don’t put powder  
detergent into the dispenser until  
you’re ready to wash dishes, either.  
(It won’t be fresh OR dry.)  
washing results. Higher water  
temperature is needed to dissolve  
grease and activate powder  
detergents.  
Helpful hints: If outside  
temperatures are unusually low, or  
if your water travels a long distance  
from water heater to dishwasher,  
you may need to set your water  
heater’s thermostat up. If you have  
not used hot water for some time,  
the water in the pipes will be cold.  
Turn on the hot water faucet at the  
sink and allow it to run until the  
water is hot. Then start the  
If your powder detergent gets old  
or lumpy, throw it away. won’t  
wash well. Old detergent often won’t  
dissolve.  
If you use a  
dishwasher  
detergent, these precautions are not  
necessary because liquid detergents  
don’t “lump” as they age or come  
in contact with water.  
dishwasher. If you’ve recently done  
laundry or run hot water for  
6
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How to prepare the  
dishes for washing  
3. Try to remove food scraps and  
place dishes in dishwasher before  
soil has a chance to dry and become  
hard. Dishes with dried-on soil are  
more difficult to wash and may  
not come clean in the NORMAL  
WASH cycle. Remember to use  
your RINSE HOLD cycle for small  
“holding” loads.  
If this is your first dishwasher, or  
if you’re replacing a much older  
model, you may wonder how much  
pre-preparation your dishes need.  
Actually very little. Pre-rinsing of  
normal food soils is not necessary.  
With common sense and a little  
practice you’ll soon know what  
foods to remove. Here are some  
guidelines:  
You’ll find two detergent  
dispensers on the inside door of  
your dishwasher. Two, because  
some cycles use two washes.  
Note: The foods mentioned above  
are for examples only. Other foods  
not mentioned may also need to be  
removed from your dishes. You  
may also want to consider removing  
foods such as mustard, mayonnaise,  
vinegar, lemon juice and other foods  
that can cause discoloration of  
1. Scrape off bones, seeds, skins,  
toothpicks and other hard solids. It  
is also best to remove hard shelled  
vegetables, meat trimmings, leafy  
vegetables and crusts. Remove  
excessive quantities of oil or  
grease.  
See “Detergent Usage Guide”  
below. (Be sure the Cycle Indicator  
Dial is at  
before  
stainless steel if allowed to remain  
on dishes for a long period of time.  
adding detergent. Otherwise, the  
detergent cup will not close and  
latch properly.)  
2. Remove large quantities of any  
food. Your dishwasher has a built-in  
soft food disposer that pulverizes  
soft food bits and flushes them away.  
It can handle small amounts of  
soft foods, b ut large amounts will  
be difficult to handle.  
When using the  
cycle, less preparation is required  
before loading. The & PANS  
PANS  
cycle can wash heavily-soiled  
dishes. Items with burned-on and  
baked-on soils may not come  
clean. And the dishwasher cannot  
remove burn marks or restore  
fading caused by overheating  
during cooking.  
Close the main cup.  
Detergent cup maybe  
opened manually with no harm.  
Guide (powder or liquid)  
HARD WATER  
(7-12 grains*)  
MEDIUM WATER  
(3-7 grains)  
SOFT WATER  
(O-3 g ra ins ha rd ne ss)  
Main  
Open  
Completely  
Full  
Open Cup  
Half Full  
Main Cup  
Half Full  
Ma in Cup  
Open Cup  
Completely  
Full  
Tablespoon 1 Tablespoon  
minimum  
Tablespoon  
minimum  
POTS PANS and  
NORMAL WASH cycles  
LIGHT WASH cycle  
minimum  
None  
None  
None  
Half Full  
Use no detergent  
Use no detergent  
Use no detergent  
RINSE HOLD cycle  
*12 grains and up is extremely hard water. A water softener is recommended. Without it,  
lime can build up in the water valve. The water valve may stick while open and cause flooding.  
*Filled Main Cup holds 3 tablespoons; Filled Open Cup holds 2 tablespoons.  
7
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How to load your  
How to load the  
is a random mixed load, the most common  
will have.  
The top rack is best for glasses, cups and saucers. Cups  
and glasses  
best along the sides. This is the place for  
dishwasher-safe plastics, too. Make sure small plastic  
items are lodged in tightly so they can’t fall onto the  
heating unit.  
Make sure dishes are properly loaded to insure that  
water can reach the soiled surfaces. The wash arm in the  
bottom sprays water up. The tower that rises in the  
center sends water out over the dishes to wash the items  
in the upper rack.  
THIS.  
Sauce pans, mixing bowls and other small items may be  
placed—face down—in the top rack. The top rack is  
handy for all kinds of odd shapes. Be sure the force of  
water and detergent can reach soiled surfaces.  
The wash tower rises through the center of the bottom  
rack during the wash and rinse portions of the cycle.  
Don’t block it or load tall things next to it. Also, be  
careful not to let portions of items such as knives,  
skewers or pot handles extend through the bottom rack  
or the silverware basket.  
8
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How to load the BOTTOM  
Heavily soiled pots, pans and casseroles MUST be  
loaded in the bottom rack, facing down. Prop broiler  
Fit plates and saucers between the pins. Load platters,  
pots and bowls along the sides, in corners or in the  
back.  
and racks  
the  
Shallow items may be  
provided the-lower  
does not shield the soiled  
surface inside from the water.  
Take out anything that might fall or extend through the  
bottom of the silverware basket.  
Put flatware in the removable silverware basket with  
handles up to protect your hands. Mix knives, forks and  
spoons so they don’t nest together. Distribute evenly.  
Small plastic items, such as measuring spoons and lids  
from small containers, are not recommended for  
automatic  
If placed in the dishwasher, they  
should go in the bottom of the silverware basket with the  
silverware on top.  
9
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What you can usually wash safely in your dishwasher.  
And what you can’t.  
Usually  
Safe  
Exceptions (not safe)  
Material  
Special Instructions  
YES  
Some colored  
aluminum can fade.  
Aluminum  
Some darkening or spotting possible. Remove by  
scouring with soap-filled steel wool pads.  
YES  
Antique, metal-trimmed,  
hand-painted or over-the-glaze  
patterns fade.  
China/  
Stoneware  
If in doubt, check with the manufacturer. Or test wash  
one piece daily for at least a month. Compare with the  
rest of the set.  
leaf will discolor.  
YES  
Antique, metal-trimmed or  
hand-painted patterns fade.  
Crystal  
Load securely to prevent movement.  
Check manufacturer’s instructions for your crystal.  
Gold leaf will discolor.  
NO  
Do not wash in dishwasher. Damage to dishwasher  
and discoloration or staining of dishwasher may result.  
items-such  
as electronic  
air cleaner  
filters, furnace  
filters,  
brushes,  
YES  
Milk Glass may yellow.  
Glass  
Iron  
NO  
NO  
Iron will rust.  
Pewter tarnishes.  
Pewter  
YES  
YES  
YES  
Plastics  
If it doesn’t say DISHWASHER SAFE, test one piece  
before  
an entire set. Wash in top rack only.  
steel  
Rinse if not washing immediately. Salty or acid foods  
can stain if on.  
Don’t put in same silverware  
basket with stainless  
Sterling Silver  
and Silver  
Rinse if not washing immediately. Salty or acid foods can  
stain if left on. Dry detergent can cause difficult-to-remove  
black spots. Place in back section of silverware basket to  
Contact between  
damage silver.  
can  
avoid exposure to detergent from  
detergent cup.  
Don’t use copper utensils in  
the same load. Silver may get a  
brown  
Adhesive used to attach some  
hollow-handle knives can  
Non-stick  
coatings  
YES  
After washing, wipe the non-stick coating area with  
vegetable oil to keep it from losing its non-stick quality.  
NO  
NO  
Tin can rust.  
Wood can warp, crack or lose  
its finish with any type washing.  
Wood  
a dish? Here’s when  
you can add it.  
Add dishes any time during the  
RINSE HOLD cycle. With other  
wash cycles, you can add dishes  
at any time BEFORE the main  
detergent wash portion of the cycle.  
However, opening the door during  
any cycle lessens cleaning power.  
So try to load everything at the  
beginning.  
Here’s how to add a forgotten dish:  
1. Push the door latch to the left.  
Washing will stop.  
2. Wait a few seconds until the  
water calms. Then open the door.  
3. Add dishes you’ve forgotten.  
4. Close the door and push the  
latch to the far right. When the  
door is locked, washing will  
continue.  
10  
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Care and Cleaning  
How to prepare your  
dishwasher for winter  
storage  
If the dishwasher is to be left  
unused in an unheated location  
during the winter months, have a  
service technician take the  
following steps to prevent the  
machine from freezing:  
The air gap is easy to clean.  
USER MAINTENANCE  
INSTRUCTIONS  
With most types, first turn off the  
dishwasher, then lift off the chrome  
cover. Then unscrew the plastic cap  
and check for any build-up of grit.  
A toothpick makes cleaning easy.  
Built-in dishwashers  
often use an air gap.  
Keep it clean.  
An air gap is a plumbing device.  
It protects your dishwasher against  
water backing up into it if a drain  
clogs. The air gap is not a part of  
the dishwasher. And you may not  
even have one. Not all plumbing  
codes require air gaps.  
Check the air gap any time your  
dishwasher isn’t draining well.  
To keep your dishwasher  
looking good. . .  
Clean the control panel with a  
lightly dampened cloth. Dry  
thoroughly. Do not use abrasives  
or sharp objects on the panel.  
They can damage it.  
Remove fuses or trip circuit  
breakers to remove electric power  
from the dishwasher.  
Turn off water to dishwasher.  
Disconnect the water inlet line  
from the water valve and drain.  
Remove water valve from the  
Clean the outside with a good  
appliance polish wax. The outside  
cabinet finish is durable, but it can  
scratch. So use no scouring pads,  
harsh or gritty cleaners.  
dishwasher and blow on small  
plastic outlet to remove water.  
Replace water valve and water line.  
Remove plug in bottom of rubber  
boot and drain completely. Replace  
the plug.  
Appliance Polish Wax & Cleaner  
(Cat. No.  
is available  
Appliance Parts  
from  
If you have an air gap, check it  
at least once a month. THE AIR  
Marts.  
GAP IS  
PART OF YOUR  
The inside usually takes care of  
itself. If it should ever need  
cleaning, use a mild cleansing  
powder. Scouring pads and harsh  
cleaners can mar the finish.  
DISHWASHER. IT IS  
COVERED IN YOUR  
WARRANTY.  
How change  
(Model  
Your dishwasher comes with  
reversible and interchangeable  
front panels. Both door and access  
panels are held in place by the  
panel trim. Each side of each panel  
is finished in a different color.  
Special  
replace the two metal panels.  
Dimensions for  
Door Panel:  
Access Panel:  
thick wood  
can  
2. Slide out  
the panels  
and replace  
them with  
the color  
you want in  
front.  
wood inserts:  
x 17  
x
To change color panels:  
Other special finishes can be  
applied to the metal panels to  
match your kitchen decor.  
1. Take out  
two screws  
from door  
3.  
the  
trims.  
and two  
Note: Do not operate dishwasher  
while changing panels or when  
lower access panel is removed.  
screws from  
access panel.  
Then remove  
the side trims  
from either  
side of the dishwasher.  
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Questions?  
---- Use This  
Solver  
POSSIBLE CAUSE AND REMEDY  
PROBLEM  
DISHWASHER  
WON’T RUN  
A fuse in your home maybe blown, or the circuit breaker tripped. Replace fuse or reset  
circuit breaker. Remove any other appliances from the circuit.  
Utensils may not be secure on rack pins. Or something small may have dropped from  
the rack. Water is causing utensils to rattle. Make sure everything is securely placed  
in dishwasher.  
UNUSUAL NOISE  
Make sure inlet water temperature is correct. (See page 6.)  
DISHES DON’T DRY  
Unload the bottom rack first. Water from dishes in the top rack maybe spilling into the  
bottom rack.  
Check for improper loading. Dishes shouldn’t nest together. Avoid overloading.  
Check inlet water temperature. It should be at least  
(To test, seepage 6.)  
UNCLEAN DISHES  
AND FLATWARE  
To obtain the benefits of a complete cycle, be careful that you do not turn the dial any  
further than necessary to start the dishwasher.  
Water pressure may be temporarily low. Turn on a faucet. Is water coming out slower than  
usual? If so, wait until pressure is normal before using your dishwasher.  
air gap. (See page 11.)  
Improper rack loading. (See pages 8-9.)  
BLACK OR GRAY  
MARKS ON DISHES  
Aluminum deposits often leave marks when they rub against other things. Remove marks  
with a mild abrasive cleanser.  
Water may not be reaching the detergent cups. Move dishes that maybe blocking  
detergent cup.  
DETERGENT LEFT  
IN DISPENSER CUPS  
The dispenser cover may not be opening or may be blocked by improperly loaded items.  
If you used a powder detergent, open the cup and remove any caked-on detergent. If the  
cup still doesn’t open automatically, call for service.  
Detergent may be old. If the powder detergent is hard or caked in the box, throw it away.  
The detergent may not be working well. Try another brand.  
12  
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POSSIBLE CAUSE AND REMEDY  
PROBLEM  
Cycle Indicator dial must be in OFF position for cup to latch properly. If you unlatch  
the door and open it to dry your dishes, the Cycle Indicator does not advance to OFF  
by itself.  
DETERGENT CUP  
WON’T  
AFTER ADDING  
DETERGENT  
Spotting can be caused by all these things:  
AND FILMING  
ON GLASSES AND  
FLATWARE  
Extremely hard water. (See page 6.)  
Low inlet water temperature. (To test, see page 6.)  
Overloading the dishwasher.  
Improper loading. (See pages 8 and 9.)  
Old or damp powder detergent.  
Phosphate level in detergent too low. (See page 6.)  
Too little detergent. (See page 6.)  
Due to varying local water conditions and personal preferences, try several brands  
of detergents to find one that gives the best results for you, A liquid  
detergent may help reduce filming.  
To remove severe  
and film from glassware:  
1. Remove all metal utensils from the dishwasher.  
2. Do not add detergent.  
3. Select POTS& PANS cycle.  
4. Start the dishwasher and allow to run for 15 to 20 minutes. The dishwasher  
will now be in the main wash.  
5. Then open the door and pour 2 c up s  
of white vinegar into the bottom  
of the dishwasher.  
6. Close the door and allow to complete the  
If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup  
acid crystals instead of vinegar. (Most drug stores carry citric acid crystals. If yours  
doesn’t, Factory Service.)  
of citric  
Using a vinegar or citric acid crystal rinse more than twice a month? Consider a home  
water softener.  
If vinegar or citric acid crystal rinse doesn’t work, the cloudiness is  
CLOUDINESS ON  
GLASSWARE  
The  
cannot be removed.  
It can be prevented: Use less detergent if you have soft water. Wash glassware in the  
shortest cycle that get them clean.  
Water temperature entering dishwasher exceeds  
Tea or coffee can stain cups. Remove the stains by hand, using a solution of 1/2 cup  
bleach and 3 cups warm water.  
YELLOW OR BROWN  
FILM  
An overall yellow or brown film on dishes or glassware can be caused by iron deposits  
in water. A special filter in the water supply line is the only way to correct this  
problem. Your water softener company can  
you about the filter.  
Yellow film on sterling silver results when you wash copper utensils in the same load.  
Silver polish will usually remove this stain.  
13  
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The Problem  
(continued)  
PROBLEM  
POSSIBLE CAUSE AND REMEDY  
CHIPPING OF CHINA Rough handling can cause chipping. Load with care. Make sure glassware and china are  
secure and can’t jar loose. (See pages 8 & 9 for correct way to load glassware.) Make sure  
glasses and stemware will clear the top of the tub when you push the rack into the  
dishwasher.  
Always use the top rack for delicate items.  
SMALL AMOUNT OF Water around the outlet on the tub bottom at the back of the tub is normal. It is clean  
WATER STANDING  
IN THE  
OF THE TUB  
water. It’s there to keep the water seal lubricated.  
WATER WON’T PUMP If the entire bottom of the tub has water, you may have a drain problem. Clean the air gap,  
OUT OF THE TUB  
if you have one. (Seepage 11.)  
Check the kitchen sink. Is it draining well? You may need a plumber.  
If dishwasher drains into disposer, run disposer to clear. Be sure disposer is not clogged.  
are not meant for dishwashers. USE ONLY  
DISHWASHER DETERGENTS TO AVOID  
SUDS IN THE TUB  
To remove suds  
the tub: Open the dishwasher. Let suds evaporate. Add 1 gallon of  
cold water to the tub, Close and latch the dishwasher. Pump out water by slowly turning  
the control dial until a drain period is reached.  
Repeat if necessary.  
Suds can cause unit to overflow. That’s why it’s so important to use a detergent that’s  
designed for automatic dishwashers.  
If you need more help.. call, toll free:  
GE  
consumer information service  
14  
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If You Need Service  
To  
service, see your warranty  
on the back page of this book.  
We’re proud of our service and  
want you to be pleased. If for some  
reason you are not happy with the  
service you receive, here are three  
steps to follow for further help.  
FIRST, contact the people who  
serviced your appliance. Explain  
why you are not pleased. In most  
cases, this  
solve the problem.  
NEXT, if you are still not pleased,  
write all the details-including  
your phone number–to:  
Manager, Consumer Relations  
Appliance Park  
Louisville, Kentucky 40225  
FINALLY, if your problem is still  
not resolved, write:  
Major Appliance  
Consumer Action Panel  
20 North  
Drive  
Chicago, Illinois 60606  
15  
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YOUR HOTPOINT DISHWASHER  
WARRANTY  
Save p roof of orig ina l p urc ha se d a te suc h a s your sa le s slip or  
c he c k to e sta b lish wa rra nty p e riod .  
This warranty is extended to  
FULL ONE-YEAR WARRANTY  
WHAT IS COVERED  
the original purchaser and any  
succeeding owner for products  
purchased for ordinary home use  
in the 48 mainland states, Hawaii  
For one year from date of original  
purchase, we will provide, free of  
charge, parts and service labor  
in your home to repair or replace  
and Washington,  
In Alaska the  
part  
dishwasher that  
warranty is the same except that it is  
LIMITED because you must pay to  
ship the product to the service shop  
or for the service technician’s travel  
costs to your home.  
fails because of a manufacturing  
defect.  
All warranty service will be provided  
by our Factory Service Centers or  
by our authorized Customer  
servicers during normal working  
hours.  
Look in the White or Yellow Pages  
of your telephone directory for  
HOTPOINT FACTORY SERVICE,  
GENERAL  
FACTORY SERVICE or HOTPOINT  
CUSTOMER CARE@ SERVICE.  
. Replacement of house fuses or  
resetting of circuit breakers.  
WHAT IS  
COVERED “  
teach you how to use the product.  
Read your Use and Care material.  
If you then have any questions  
about operating the product,  
please contact your dealer or our  
Consumer Affairs office at the  
address below, or call, toll free:  
. Cleaning or servicing of air gap  
device in drain line.  
. Failure of the product if it is used  
for other than its intended purpose  
or used commercially.  
GE Answer  
800.626.2000  
consumer information service  
. Damage to product caused  
by accident, fire, floods or acts  
of God.  
Improper installation.  
WARRANTOR IS  
RESPONSIBLE  
FOR CONSEQUENTIAL DAMAGES.  
If you have an installation problem,  
contact your dealer or installer.  
You are responsible for providing  
adequate electrical, plumbing and  
other connecting facilities.  
Som e sta te s d o not a llow the e xc lusion or lim ita tion of inc id e nta l or c onse q ue ntia l d a m a g e s, so the a b ove lim ita tion or e xc lusion  
m a y not a p p ly to you. This wa rra nty g ive s you sp e c ific le g a l rig hts, a nd you m a y a lso ha ve othe r rig hts whic h va ry from sta te to sta te .  
To know wha t your le g a l rig hts a re in your sta te , c onsult your loc a l or sta te c onsum e r a ffa irs offic e or your sta te s Attorne y Ge ne ra l.  
Warrantor: General Electric Company  
If further help is needed concerning this warranty, write:  
Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225  
No. 165  
Pub  
39-5185  
9-ss  
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