Hotpoint Cooktop E6002 User Manual

kitchen think  
Instructions for Installation and Use  
Electric Hob  
Model E600, E6002  
To the Installer  
Before installation fill in the product details on the back cover this book.  
The information can be found on the rating plate.  
To the User  
You must read the instructions prior to installing and using the appliance and  
then retain them for future reference.  
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CONTENTS  
Introduction  
4
For Your Safety  
5
Know your Hob  
6
How to use your Hob  
Practical Advice  
Care and Cleaning  
Troubleshooting  
Installation - Model E600  
6
7
8
8
9
Electrical Connection - Model E600  
Installation - Model E6002  
Electrical Connection - Model E6002  
After Sales Service  
10  
11  
12  
14  
Hotpoint Guarantee  
15  
Key Contacts  
Back Cover  
Retention of this Instruction Book  
This Instruction Book must be kept handy for reference as it contains important details on the safe and proper use of the  
appliance.  
If you sell or pass the appliance to someone else, or move house and leave it behind, make sure this Book is also  
provided so the new owner can become familiar with the appliance and safety warnings.  
If the Book is lost or damaged a copy may be obtained from:  
GDA LTD., Morley Way, Peterborough, PE2 9JB  
3
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Introduction  
Your new hob is guaranteed* and will give lasting service. This guarantee is only applicable if the appliance has been  
installed in accordance with the installation instructions detailed in this booklet.  
To help make best use of your cooking equipment, please read this booklet carefully.  
The hob is designed specifically for domestic use and responsibility will not be accepted for use in any other installation.  
When first using the hob ensure that the room is well ventilated (eg. open a window or use an extractor fan) and that  
persons who may be sensitive to the odour avoid any fumes. It is suggested that any pets be removed from the room  
until the odour has ceased. This odour is due to temporary finish on elements.  
*The guarantee is subject to the provisions that the appliance:  
(a) Has been used solely in accordance with this booklet.  
(b) Has been properly connected to a suitable supply voltage as stated on the rating plate, attached to the  
appliance.  
(c) Has not been subjected to misuse or accident or been modified or repaired by any person other than the  
manufacturers authorised employee or agent.  
(d) Has been correctly installed.  
This appliance conforms with the following European Economic Community directives  
-
-
-
73/23/EEC of 19/02/73 (LowVoltage) and subsequent modifications.  
89/336/EEC of 03/05/89 (Electromagnetic Compatibility) and subsequent modifications.  
93/68/EEC of 22/07/93 and subsequent modifications.  
4
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ForYour Safety  
When used properly your appliance is completely safe but as with any electrical product there are certain  
precautions that must be observed.  
PLEASE READTHE BELOW PRECAUTIONS BEFORE USINGYOUR APPLIANCE.  
To maintain the efficiency and safety of this appliance, we recommend you do the following:  
- only call the Service Centres authorised by the manufacturer.  
- always use genuine spare parts.  
ALWAYS:  
NEVER:  
- make sure you remove all packaging and dispose of  
- attempt to install or repair the appliance without the  
safely.  
assistance of qualified personnel.  
- check the soundness of the appliance after it has been  
unpacked.  
- store items above the appliance that children may attempt  
to reach.  
- make sure you understand the controls before using the  
appliance.  
- heat up unopened food containers, as pressure can build  
up causing the container to burst.  
- keep children away from the appliance during use.  
- take care to avoid heat/steam burns when operating the  
controls.  
- use the appliance to heat up anything other than food.  
- use the appliance as a room heater.  
- dry any items on the hob.  
- make sure the controls are turned off when you have  
finished cooking and when not in use.  
- install the appliance next to curtains or other soft  
furnishings.  
- disconnect from the power supply, and allow to cool,  
before cleaning or performing maintenance.  
- disconnect from the power supply should any glass panel  
(if fitted) crack or shatter and then DO NOT USE the hob  
until it is repaired.  
- refer servicing to a qualified appliance service engineer.  
- keep the hob clean as a build up of grease or fat from  
cooking can cause a fire.  
- follow the basic principles of food handling and hygiene  
to prevent the possibility of bacterial growth.  
- dry food thoroughly before frying and lower it slowly into  
the hot oil or fat. Frozen food in particular, will cause  
frothing and spitting if added too quickly.  
- keep outside of pans clean and free from streaks of oil or  
fat.  
- place pans centrally over the hotplates making sure  
handles are kept away from the edge of the hob and cannot  
be heated by other hotplates.  
- allow children to play with or tamper with the controls.  
- leave children unsupervised where cooking appliances  
are installed as all the cooking surfaces get hot during and  
after use.  
- store chemicals, foodstuffs or pressurised containers in  
or on the appliance, or in cabinets immediately above or  
next to the appliance.  
- use flammable or plastic items on or near the hob.  
- use adapters, multiple sockets and/or extension leads.  
- fill a deep fat frying pan more than 1/3 full of oil, or use a  
lid.DO NOT LEAVE UNATTENDED WHILE COOKING.  
- fry too much food at a time, especially frozen food. This  
only lowers the temperature or the oil or fat too much,  
resulting in greasy food.  
- pull on the appliance or the supply cable to unplug it from  
the electrical outlet.  
- allow power cables of other appliances to come into contact  
with hot parts of this appliance.  
- keep any ventilation slots clear of obstructions.  
- expose the appliance to atmospheric agents, such as  
rain or sunlight.  
- operate the appliance with wet hands.  
- operate the appliance when barefoot.  
- allow anyone to sit or stand on any part of the appliance.  
- use misshapen pans which may be unstable.  
- use fish kettles or large preserving pans across two  
hotplates.  
- gaze at halogen elements when they are in operation.  
- leave anything on the hob surface when unattended and  
not in use.  
SAFETY ADVICE  
IMPORTANT - As with any cooking appliance there could be some fire risk attached to the heating of oil, particularly for  
deep fat frying. Cooking utensils containing oil must not be left unattended (eg. to answer the telephone) on or in close  
proximity to the cooking areas.  
INTHE EVENT OF A CHIP PAN OR ANY OTHER PAN FIRE:  
1.Turn off the hotplates.  
2. Cover the pan with a fire blanket or damp cloth, this will smother the flames and extinguish the fire.  
3. Leave the pan to cool for at least 60 minutes before moving it. Injuries are often caused by picking up a hot pan and  
rushing outside with it.  
NEVER USE A FIRE EXTINGUISHER TO PUT OUT A PAN FIRE as the force of the extinguisher is likely to tip the pan  
over. Never use water to extinguish oil or fat fires.  
5
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Know your Hob  
A Cooking areas  
B “ON” indicator light  
C Control Knobs  
D Residual heat indicator light  
A
A
0
1
C
C
0
1
B
0
1
A
D
A
0
1
HowTo UseYour Hob  
Guide to using the hotplates:  
The heating elements are circular in shape and turn red  
in colour 20-30 seconds after they have been turned on.  
The control knobs  
Each cooking area is equipped with a control knob to  
regulate the temperature at any time from a minimum of 1  
to a maximum of 12. The table gives information on the  
settings indicated on the knobs and the corresponding,  
recommended uses.  
Mixed halogen zones.  
The hob utilises heating elements which are made up of  
two halogen lamps and a circular heating element.  
This combination provides ideal heat distribution across  
the entire surface of the cooking area. Halogen lamps  
provide an instantaneous emission of a large quantity of  
light and heat, which means they are:  
Setting Automatic plate  
0
1
Off  
For melting butter, chocolate  
a rapid source of heat similar to that provided by gas  
2
burners;  
For heating liquids  
an equally rapid elimination of the heat source.  
Halogen lamps are extremely easy to use and their  
operation is similar to that of other heating elements.  
3
4
For creams and sauces  
For cooking at boiling temperature  
For roasts  
5
6
7
8
9
10  
11  
12  
For big boiled dishes  
For frying  
The “ONindicator light (B)  
This light comes on when one of the heating elements has  
been turned on.  
Residual heat indicator light (D)  
This light indicates that the temperature of one or more  
cooking areas is above 60°C, even thought the elements  
have been turned off. Some models come equipped with  
four such indicator lights, one for each of the four cooking  
areas.  
6
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Practical Advice  
Choice of utensils:  
Every Electric Hob deserves the right choice of utensils.  
We recommend for optimum performance the use of good  
quality utensils.  
PANS SHOULD NOT:  
Be concave (bowed in).  
Be convex (bowed out).  
Be rimmed.  
Be deeply ridged.  
BUT SHOULD BE ESSENTIALLY FLAT  
Always  
Never  
Use good quality flat-based cookware on all electric  
heat sources.  
Use gauze, metal pan diffusers, asbestos mats and  
stands eg. wok stands - they can cause overheating.  
Use utensils with skirts or rims eg. buckets and some  
kettles.  
Use badly dented or distorted pans.  
Leave an element on when not cooking.  
Cook food directly on the hotplate.  
Drag or slide utensils across the hotplate.  
Place large preserving pans or fish kettles across two  
hotplates.  
Place plastic vessels or utensils on a hot hob.  
Use the hob as an area for storage.  
Place pans centrally on the hotplate.  
Ensure pans have clean, dry bases before use.  
Ensure pans match the size of the heating area.  
Remember good quality pans retain heat well, so  
generally only a low or medium heat is necessary.  
Ensure pan handles are positioned safely and away  
from heat sources.  
Lift pans, do not drag.  
Use pan lids, except when frying.  
Deal with spillage immediately, but with care.  
Hob Spillages:  
The Best Combinations:  
1. Always clean up any spillage immediately with a clean  
cloth or a paper towel to avoid any unnecessary damage  
to the hob. Extreme care should be taken to avoid steam  
burns and hot surfaces when cleaning spillage from the  
hob.  
Below is a general guide to the types of pan suitable for  
different types of hobs and cookers. Remember pans  
should be good quality with smooth, flat bases. For any  
further information refer to the manufacturers instructions.  
2. When cooking food that contains sugar (most food)or  
syrup, use a utensil which is large enough to prevent boil  
over or spillage. Sugar spillage will permanently damage  
the hob and therefore should be cleaned off with care  
immediately. If sugar spillage has occured, remove it as  
long as it is still hot, with a metal safety razor scraper.  
This will avoid any damage.  
NEVER let it cool before removing.  
3. Always ensure that the base of the utensil is dry before  
placing on the hob.  
Suitable  
Aluminium  
Stainless Steel with single layer  
copper base  
Stainless Steel with sandwich base  
of aluminium and stainless or  
aluminium and copper  
Enamelled Steel  
IMPORTANT: Extreme caution should be used when  
cleaning the hot hob!  
Enamelled Aluminium  
Enamelled based cast iron  
With Care  
Cast iron  
Copper  
Toughened glass or ceramic / glass  
Not  
Recommended  
/ pottery  
Mild steel, Ferro-magnetic or  
stainless with a magnetic  
sandwich base  
7
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Care and Cleaning  
Powder Cleanser - Mineral deposits that are present in  
Before cleaning or performing maintenance on your hob,  
disconnect it from the power supply. Check that all controls  
are in the OFF position before reconnecting.  
hard water and some foods may cause discolouration, that  
appear in the form of grey or brown stains. The stains  
sometimes appear to be in or under the glass surface. If  
there are any persistent stains after using any of the other  
recommended cleaning materials, powder cleanser may be  
applied, following the manufactures instructions. DO NOT  
use abrasive cleaners or powder cleanser on the painted  
metal framework. Pans with aluminium bases should be  
lifted rather than dragged across the hob surface.This will  
avoid metal rubbing off the pan onto the glass. Such marks  
are easily removed by the powder cleanser provided they  
are not subsequently baked on for long periods at high  
temperatures.  
NEVER USE:Washing powder,harch abrasive,scouring  
pads, aerosol cleaners or oven chemical clearners of  
any kind.  
Cleaning materials to avoid  
Household abrasive powders, eg.Vim.  
Oven chemical cleaners, aerosols and oven pads -  
Caustic cleaners such as these will etch the surface  
and attack the metal frame.  
Bath and sink cleaners may mark the surface.  
Cleaner Conditioner - Regular use of the conditioner will  
make the surface easier to clean thus ebsuring that years  
of heavy abrasive cleaning do not progressively dull the  
surface. If the hob is scratched through accident or misuse.  
soil that collects will appear as fine brown lines; these are  
not fully removable but can be made less obvious by the  
daily use of cleaner conditioner.Cooking performance is in  
no way affected by scratched on the surface.  
The Ceramic Hob  
To reduce the amount of cleaning always ensure that the  
hob and cooking utensils are clean and dry before use.  
Regular use of cleaner conditioner is recommended for  
proper care and protection of the hob surface. Apply  
conditioner before using the hob for the first time. It contains  
a mild cleaning agent, so that subsequent cleaning  
applications may clean off soil and apply a protective film  
at the same time. For stubborn stains or heavy soiling use  
any of the following materials, and finish off with conditioner:  
Control Knobs  
Wipe over the knobs with a soft cloth wrung out in warm  
soapy water or mild non-abrasive.Then, after wiping with  
a cloth wrung out in clear water, dry with a soft clean cloth.  
1.  
2.  
3.  
Cif, non-scratch scouring cream.  
Liquid Gumption Kitchen Cleanser.  
Special Powder Cleanser.  
Painted Metal SurroundTrim  
Wipe over with a cloth wrung out in warm soapy water  
only. DO NOT USE ABRASIVES.  
Stainless Steel  
Wipe with a cloth wrung out in warm soapy water followed  
by a wipe with a cloth wrung out in clean water and then  
dry with a soft clean cloth.  
Troubleshooting  
Before calling service for assistance, check through the  
following list, there may be nothing wrong.  
If, despite all of these checks, the hob does not function  
properly and problem persists, call Hotpoint Service (see  
KEY CONTACTS, back page), informing them of:  
- The type of problem.  
- The abbreviation used to identify the model (Mod. ...) as  
indicated on the warranty.  
Nothing works.  
Check to make sure that:  
the mains wall switch is switched on.  
If a control is on, the corresponding residual heat  
indicator light will come on.  
IMPORTANT:  
Hotplates are slow to boil or will not simmer.  
Check to make sure that:  
Never call upon technicians not authorized by the  
manufacturer, and refuse to accept spare parts that are  
not original.  
Your pans conform with the recommendations detailed  
in this book.  
8
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Installation - Model E600  
Insert the hob into the hole, pressing firmly around the  
These instructions are intended for the qualified technician  
installing the appliance in order to insure that the installation,  
adjustments and maintenance procedures are performed  
correctly and comply with the regulations currently in effect.  
Important: the hob must be disconnected from the  
power supply before making any adjustments or  
performing any maintenance, etc.  
frame to make it adhere to the counter top.  
Important:The surface where the hob is installed must  
be perfectly flat. Deformations caused by improper  
installation may affect the characteristics of the hob,  
and, therefore, its performance.  
c) If a wooden panel is installed beneath the hob for  
insulation purposes, it must be positioned at least 20  
mm from the bottom part of the hob itself.  
Note: If the hob is installed above a built-in oven, it is  
preferable that the oven be installed in such a way that it  
is set on two strips of wood; if, on the other hand, the oven  
is installed on a continuous base, there must be an opening  
in the back of at least 45 x 560 mm.  
Installing built-in hobs  
The hob has a type X protection rating against overheating  
in compliance with regulation CEI 335-2-6.Therefore, the  
hob cannot be installed alongside of cabinets which are  
higher than the surface of the hob itself. The following  
precautionary measures should be observed in order to  
ensure proper installation:  
a) Hoods must be installed in compliance with the required  
specifications contained in the instruction manual for  
the hood itself.  
b) The built-in ceramic glass top can be installed on any  
counter top as long as it is 600 mm or more in width  
and resistant to temperatures of up to 100°C.  
The dimensions and the position of the hole are shown  
in fig..  
560 mm.  
575 mm.  
mm.  
505  
If the hob is installed above a built-in oven equipped with a  
forced air cooling system, air intake and exhaust slots  
must be provided to ensure that the air circulates properly  
within the cabinet. Figures provide illustration of possible  
installation solutions.  
+0 -2  
560 mm. +0 -2  
mm.  
490  
X (CEI 335-2-6)  
These measurements must absolutely be observed in  
so far as improper installation can cause the surrounding  
surface areas to overheat. It is recommended that the  
hob be installed at a distance of at least 40 mm from  
the back wall or other vertical surfaces to ensure that  
the air circulates properly over the cooking area and to  
avoid overheating the surrounding surfaces. A seal or  
gasket is provided with the hob; make sure that it  
adheres properly to the bottom part of the frame of the  
h
o
b
.
The seal must fit properly around the entire hob frame  
and especially along the corners in order to create a  
seal between the counter top and the cooktop itself so  
as to prevent spills or splashes from leaking into the  
cabinet below. Fasten the 4 hooks supplied into the  
slots as shown in Fig.;  
Fastening diagram for the hooks  
A
A
A
A
Fastening positions  
Hook placement for  
40 and 30 mm tops  
9
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Electrical Connection - Model E600  
Connecting the supply cord to the electrical mains:  
Electrical Connection  
The hob must be connected to a double pole mains switch  
which must be installed between the appliance and the  
mains.. The double pole mains switch must have a  
minimum of 3mm of space between the contacts, be sized  
to the load and comply with current regulations (the switch  
must not be able to disconnect the earth conductor).  
The supply cord should conform to BS6004 conductor size  
THIS APPLIANCE MUST BE EARTHED.  
The installation procedure must be carried out by a qualified  
electrician.  
The electrical safety of this appliance is guaranteed only  
if the appliance is correctly earthed in compliance with the  
standards of electrical safety.  
The manufacturer can under no circumstances be  
considered responsible for any damage that might occur  
due to incorrect earthing of the hob.  
2
4mm and must be positioned so that no part of it reaches  
a temperature of 50°C higher than room temperature.  
Before making the connection, make sure that:  
The electric hob is not supplied with a power supply chord  
because the type of chord used depends on the type of  
electrical connection (see the following connection  
diagram).  
Open the terminal box following the instructions illustrated  
in the diagram below:  
the limiter switch and the residual wiring can support  
the appliance load (see the rating plate).  
the mains system is properly earthed in compliance  
with current regulations and provisions.  
there is easy access to the socket or the double pole  
mains switch after the appliance is installed.  
IMPORTANT:  
2
If the hob is installed above a built-in oven, the electrical  
connection for the hob must be independent of that for the  
oven, both for safety reasons and to facilitate the removal  
of the oven for maintenance, repair etc.  
1
3
2
4
1
5
V
To connect the supply cord, proceed as follows:  
- Loosen the screws on the wire clamp "V", as well as the  
screws for the contacts.  
- Insert the wires beneath the contact screws, as shown in  
the diagram and tighten them.  
- Fasten the cord with the appropriate wire clamp and close  
the cover.  
Electrical Connections:  
1
2
L
3
4
5
Fuse 32 A  
N
Voltage and frequency of power supply:  
230-240V  
50-60Hz  
5700W  
10  
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Installation - Model E6002  
The four securing springs are held in place by 4Torx screws.  
These instructions are intended for the qualified technician  
installing the appliance in order to insure that the installation,  
adjustments and maintenance procedures are performed  
correctly and comply with the regulations currently in effect.  
Important: the hob must be disconnected from the  
power supply before making any adjustments or  
performing any maintenance, etc.  
To remove the hob unit from its housing, undo the 2 Torx  
screws at the front, then the 2 Torx screws at the rear.  
The 4 screws should be accessible at all times for this  
purpose.  
REAR SPRING ASSEMBLY  
FRONT OF THE HOB UNIT  
REAR LEFT MOUNTING  
Installing built-in hobs  
REAR RIGHT MOUNTING  
WORK  
SURFACE  
The hob has a type X protection rating against overheating  
in compliance with regulation CEI 335-2-6.Therefore, the  
hob cannot be installed alongside of cabinets which are  
higher than the surface of the hob itself. The following  
precautionary measures should be observed in order to  
ensure proper installation:  
HOB UNIT FAST DOWN  
a) Hoods must be installed in compliance with the required  
specifications contained in the instruction manual for  
the hood itself.  
b) The built-in ceramic glass top can be installed on any  
counter top as long as it is 600 mm or more in width  
and resistant to temperatures of up to 100°C.  
The dimensions and the position of the hole are shown  
in fig..  
FRONT LEFT MOUNTING  
FRONT RIGHT MOUNTING  
SEAL MOUNTING  
FRONT / REAR  
RIGHT / LEFT  
MOUSSE 5x8 mm  
c) If a wooden panel is installed beneath the hob for  
insulation purposes, it must be positioned at least 20  
mm from the bottom part of the hob itself.  
510  
Distance to  
keep between the  
cut-out slot and  
the cabinet  
Note: If the hob is installed above a built-in oven, it is  
preferable that the oven be installed in such a way that it  
is set on two strips of wood; if, on the other hand, the oven  
is installed on a continuous base, there must be an opening  
in the back of at least 45 x 560 mm.  
560 +/- 1  
X (CEI 335-2-6)  
These measurements must absolutely be observed in  
so far as improper installation can cause the surrounding  
surface areas to overheat. It is recommended that the  
hob be installed at a distance of at least 40 mm from  
the back wall or other vertical surfaces to ensure that  
the air circulates properly over the cooking area and to  
avoid overheating the surrounding surfaces. A seal or  
gasket is provided with the hob; make sure that it  
adheres properly to the bottom part of the frame of the  
hob. The seal must fit properly around the entire hob  
frame and especially along the corners in order to create  
a seal between the counter top and the hob itself so as  
to prevent spills or splashes from leaking into the  
cabinet below.  
560 mm.  
If the hob is installed above a built-in oven not equipped  
with a forced air cooling system, air intake and exhaust  
slots must be provided to ensure that the air circulates  
properly within the cabinet. Figures provide illustration of  
possible installation solutions.  
Very important  
It is essential to install the hob on a totally flat surtace.  
Any damage caused by incorrect fitting may alter the  
characteristics or impair performance.  
Insert the hob into the hole, pressing firmly around the  
frame to make it adhere to the counter top.  
Make certain that the seal around the outside edge of  
the hob is correctly installed in order to avoid any  
leakage into the cabinetry below.  
11  
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Electrical Connection - Model E6002  
Electrical Connection  
Connecting the supply cord to the electrical mains:  
The hob must be connected to a double pole mains switch  
which must be installed between the appliance and the  
mains..The double pole mains switch must have a minimum  
of 3mm of space between the contacts, be sized to the  
load and comply with current regulations (the switch must  
not be able to disconnect the earth conductor).  
THIS APPLIANCE MUST BE EARTHED.  
The installation procedure must be carried out by a qualified  
electrician.  
The electrical safety of this appliance is guaranteed only  
if the appliance is correctly earthed in compliance with the  
standards of electrical safety.  
The manufacturer can under no circumstances be  
considered responsible for any damage that might occur  
due to incorrect earthing of the hob.  
The supply cord should conform to BS6004 conductor size  
4mm and must be positioned so that no part of it reaches  
a temperature of 50°C higher than room temperature.  
2
Before making the connection, make sure that:  
IMPORTANT POINTS:  
the limiter switch and the residual wiring can support  
the appliance load (see the rating plate).  
the mains system is properly earthed in compliance  
with current regulations and provisions.  
there is easy access to the socket or the double pole  
mains switch after the appliance is installed.  
Your hob is supplied with a special connection cable.  
If ever the cable is damaged it should be replaced by an  
authorised service engineer only.  
Disconnect the hob form the electrical supply before any  
work is carried out.  
IMPORTANT:  
If the hob is installed above a built-in oven, the electrical  
connection for the hob must be independent of that for the  
oven, both for safety reasons and to facilitate the removal  
of the oven for maintenance, repair etc.  
To connect the supply cord, proceed as follows:  
- Loosen the screws on the wire clamp "V", as well as the  
screws for the contacts.  
- Insert the wires beneath the contact screws, as shown in  
the diagram and tighten them.  
- Fasten the cord with the appropriate wire clamp and close  
the cover.  
Electrical Connections:  
Fuse 20 A*  
L N  
* Application of the simultaneity coefficient in compliance  
with standard EN 335-2-6  
Y-type connection in compliance with standard  
EN 335-2-6  
Voltage and frequency of power supply:  
230-240V  
50-60Hz  
6500W  
12  
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Notes  
13  
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After Sales Service  
"No company is better positioned to offer an after sales service on a  
Hotpoint appliance than us - the manufacturer"  
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts  
and labour guarantee for the first 12 months. In addition to this you also have the advantage of free  
replacement parts for the first 5 years when fitted by a Hotpoint  
engineer. When the 12 months parts and labour guarantee expires we offer the following after sales  
service options:  
Repair Service and Information Help Desk  
UK: 08709 066066  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the Model number and the Serial number of your appliance  
Available 364 days a year with a fast, effective and value for money service. We have the largest white  
goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs include a  
parts and labour guarantee for 12 months from the date of the repair.  
If you require any information or have any questions about your appliance, our operators are on hand with  
help and advice.  
All this ensures that you will receive the best available after sales service possible.  
Extended Warranties  
UK: 08709 088 088  
Republic of Ireland: 1850 502 200  
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service cover  
plans to give you total peace of mind.  
uRepair Protection Plan - FREE service repairs for a single Hotpoint appliance during the period of  
cover.  
u
Kitchen Cover - FREE service repairs for all your Hotpoint appliances less than 8 years old.  
Genuine Parts and AccessoriesUK: 08709 077 077  
Republic of Ireland: (01) 842 6836  
A wide range of genuine parts and accessories are available from our hotline or through our web site.  
Genuine parts and accessories, extended warranties and service repairs are all  
available on our web-site at:  
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Guarantee  
"Satisfaction guaranteed or your money back"  
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have  
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair service or  
to call. If the technical problem is not resolved under this guarantee, we will replace your machine or, if  
you prefer, give you your money back.  
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free replacement  
parts for the first 5 years (except microwaves, selected integrated appliances and cooker hoods, which  
have a one year guarantee) provided that they are fitted by a Hotpoint engineer.  
Guarantee terms and conditions  
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the following  
provisions that your appliance:  
G
G
Has been installed and used correctly in accordance with this instruction booklet.  
Has been used solely for domestic purposes and is located on domestic premises (ie. not for commercial  
or trade use).  
G
Has been properly connected to a suitable electrical supply voltage as stated on the appliance rating  
plate.  
G
Has not been subject to misuse, accident, modified or repaired by anyone other than one of our own  
service engineers.  
For pre purchase information on any other Hotpoint product call: 08701 50 60 70  
Recycling & Disposal Information  
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to use  
quality recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully.  
To minimise risk of injury to children, remove the plug and cut mains cable off flush with the appliance.  
Dispose of these parts separately to ensure that the appliance can no longer be plugged into a mains socket.  
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Key Contacts  
After Sales Service  
Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in  
both the appliances and services we offer.  
Repair Service and Information Desk  
UK: 08709 066 066  
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the following information:  
Model number:  
Serial number:  
Extended Warranties  
UK: 08709 088 088  
(Open 8 to 8 Mon - Sun)  
Republic of Ireland: 1850 502 200  
Genuine Parts and Accessories  
UK: 08709 077 077  
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)  
Republic of Ireland: (01) 842 6836  
General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB.  
195.036.366/367.00  
December 2002 Part no. FP160 - 01  
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