Honeywell Security Camera HD3MDIH User Manual
EQUIP® Series  
Indoor High Resolution  
True Day/Night  
IP Dome Camera  
NTSC / PAL  
HD3MDIH  
HD3MDIHX  
User Guide  
Document 800-07361 – Rev A – 12/10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide  
Contents  
Figures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Overview of Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Manufacturer’s Declaration of Conformance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Warranty and Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
2
Installation and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Unpack Everything . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Equipment Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Overview of Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Camera Components and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Camera Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Preparing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Preparing the Mounting Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Connecting the Wires. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Mounting the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Restore Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Adjusting the Camera FOV (Field of View). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Adjusting the Lens Focus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Securing the Enclosure Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
3
Installing the Honeywell IP Utility and Web-Client Software . . . . . . . . . . . . . . . . . . . . 29  
About the Honeywell IP Utility and Web-Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
About the Honeywell IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
About the Web-Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
User Profiles: Honeywell IP Utility and Web-Client. . . . . . . . . . . . . . . . . . . . . . . . 30  
Step 1: Confirm Your System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Step 2: Install the Honeywell IP Utility Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Downloading the EQUIP Series Installation Guides . . . . . . . . . . . . . . . . . . . . . . . 32  
Step 3: Log Onto the IP Utility and Discover Network Devices . . . . . . . . . . . . . . . . . . . . . . 33  
Step 4: Connect to a Device and Configure Network Settings . . . . . . . . . . . . . . . . . . . . . . 35  
Connecting to or Disconnecting From Devices . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Configuring the IP Network Settings Automatically or Manually. . . . . . . . . . . . . . . . . 35  
Interfacing with the EQUIP Device Via a Network Video Recorder . . . . . . . . . . . . . . . 38  
Document 800-07361 – Rev A – 12/10  
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Contents  
Step 5: Launch the Web-Client to View Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Uninstalling IP Utility, Bonjour or the ActiveX Plug-in Software . . . . . . . . . . . . . . . . . . . . . . 40  
Uninstalling IP Utility Using the Start Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Uninstalling IP Utility or IP ActiveX Using the Control Panel . . . . . . . . . . . . . . . . . . . 41  
4
IP Camera Web-Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Logging On and Off the IP Web-Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Launching the Web-Client from IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Logging Onto the Web-Client from Internet Explorer . . . . . . . . . . . . . . . . . . . . . . 46  
Logging Out of the Web-Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Navigating the Web-Client User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Taking a SnapShot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Configuring IP and Firmware Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Resetting the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Video Codec Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Statistics: Received Bit Rate and Frame Rate . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Camera Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Auto Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
White Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Video Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Sabotage Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Configuring Video Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Alarm and Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Alarm Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
Appendix A  
Appendix B  
Surface Mounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Problem: Lens Out of Optical Focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Problem: Live View Does Not Display the Expected Video . . . . . . . . . . . . . . . . . . . . . . . . 68  
Problem: Cannot Connect to a Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Appendix C  
Appendix D  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73  
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
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HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide  
Figures  
Figure 2-1  
Figure 2-2  
Figure 2-3  
Figure 2-4  
Figure 2-5  
Figure 2-6  
Figure 2-7  
Figure 2-8  
Figure 2-9  
Figure 3-1  
Figure 3-2  
Figure 3-3  
Figure 3-4  
Figure 3-5  
Figure 3-6  
Figure 4-1  
Figure 4-2  
Figure 4-3  
Figure 4-4  
Figure 4-5  
Figure 4-6  
Figure 4-7  
Figure 4-8  
Figure 4-9  
Figure 4-10  
Figure 4-11  
Figure 4-12  
Figure 4-13  
Figure 4-14  
Figure 4-15  
Figure 4-16  
Figure B-1  
Figure C-1  
Figure C-2  
HD3MDIH/X Series Camera Components. . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Surface Mounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Audio and Alarm PINs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Normal Alarm States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Alarm Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Camera and Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Wiring Connection Shown on Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Gimbal Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Installing the Enclosure Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Accessing Your Installation Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Honeywell IP Utility Log On Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Honeywell IP Utility User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Set the IP Network Settings Automatically or Manually . . . . . . . . . . . . . . . . . . . . 36  
ActiveX Prompt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Web-Client Interface After Logging On . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Launching the Web-Client from the IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Web-Client Window Layout: Administrator Log On . . . . . . . . . . . . . . . . . . . . . . 47  
Web-Client: Administrator User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Web-Client: Guest User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
IP and Firmware Settings: Device Information Tab . . . . . . . . . . . . . . . . . . . . . . 50  
Compressions Settings Tab: Primary Stream . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Video Codec Settings Tab Available Functions . . . . . . . . . . . . . . . . . . . . . . . 52  
Video Codec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Camera Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Video Analytics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Tamper Detection Settings on the Video Analytics Tab. . . . . . . . . . . . . . . . . . . . 58  
Video Analytics Alarm Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Video Analytics: Defining a Region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Audio and IO Settings Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
Limited or No Connection Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
HD3MDIH/X Camera Side View with Dimensions . . . . . . . . . . . . . . . . . . . . . . . 71  
HD3MDIH/X Camera Side View Dimensions without Skirt . . . . . . . . . . . . . . . . . . 71  
Document 800-07361 – Rev A – 12/10  
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Figures  
Figure C-3  
Figure C-4  
HD3MDIH/X Camera Side View Dimensions with Adapter Plate . . . . . . . . . . . . . . . 71  
HD3MDIH/X Camera Bottom View with Dimensions . . . . . . . . . . . . . . . . . . . . . 72  
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HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide  
Tables  
Table 1-1  
Table 2-1  
Table 3-1  
Table 3-2  
Table 3-3  
Table 3-4  
Table 4-1  
Table 4-2  
Table 4-3  
Table 4-4  
Table 4-5  
Table 4-6  
Table 4-7  
Table 4-8  
Table 4-9  
Fixed Mini Dome Network Camera Model Numbers. . . . . . . . . . . . . . . . . . . . . . 13  
Audio and Alarm Connector PIN Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
User Profiles for Honeywell IP Utility and the Web-Client . . . . . . . . . . . . . . . . . . . 30  
PC Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Items Installed On Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
IP Network Device Setting Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
User Roles and Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Tabs/Views in the Web-Client Application . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Video Streaming Resolutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Auto Exposure Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
White Balance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Blur Threshold Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Blinding Threshold Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Scene Change Threshold Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Document 800-07361 – Rev A – 12/10  
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Tables  
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HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide  
About This Document  
This document introduces the Honeywell HD3MDIH/X Indoor High Resolution True  
Day/Night IP Dome Camera. It covers how to install and operate your camera in a network  
environment.  
This document is intended for system installers, administrators, and operators.  
Overview of Contents  
This document contains the following chapters and appendixes:  
•
•
•
•
•
•
Chapter 1, Introduction, introduces your HD3MDIH/X camera and gives a functional  
overview of its components.  
Chapter 2, Installation and Setup, provides procedures for installing cameras,  
adjusting the lens, and setting up a network camera environment.  
Chapter 3, Installing the Honeywell IP Utility and Web-Client Software, describes how  
to install the Honeywell IP Utility and set up administrator privileges.  
Chapter 4, IP Camera Web-Client, describes how to use the Web-Client application  
to view video and configure the available settings for the network camera.  
Appendix A, Surface Mounting Template, provides a mounting template for your  
HD3MDIH/X camera.  
Appendix B, Troubleshooting, lists common problems encountered when setting up  
the network camera.  
•
•
•
Appendix C, Specifications, provides specifications for your HD3MDIH/X camera.  
Appendix D, Glossary, explains terms and initializations used in this guide.  
The Index provides quick access to commonly searched terms.  
Document 800-07361 – Rev A – 12/10  
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Cautions and Warnings  
THIS SYMBOL INDICATES  
THAT DANGEROUS VOLTAGE  
CONSTITUTING A RISK OF  
ELECTRIC SHOCK IS  
CAUTION  
RISK OF  
ELECTRICSHOCK  
DO NOT OPEN  
PRESENT WITHIN THE UNIT.  
CAUTION: TO REDUCE THE RISK OF  
ELECTRIC SHOCK, DO NOT REMOVE  
THE COVER. NO USER-SERVICEABLE  
PARTS INSIDE. REFER SERVICING TO  
QUALIFIED SERVICE PERSONNEL.  
THIS SYMBOL INDICATES  
THATIMPORTANTOPERATING  
AND MAINTENANCE  
INSTRUCTIONS ACCOMPANY  
THIS UNIT.  
Installation and servicing should be performed only by qualified and experienced  
technicians to conform to all local codes and to maintain your warranty.  
WARNING!  
24 VAC models require the use of CSA Certified/UL Listed  
Class 2 power adapters to ensure compliance with  
electrical safety standards. Power over Ethernet (PoE)  
should meet the IEEE 802.3 af PoE standard.  
WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this  
product (applicable in the European Union and other European countries with  
separate collection systems). This product should be disposed of, at the end of  
its useful life, as per applicable local laws, regulations, and procedures.  
Caution  
When powering the camera from 24 VAC, a UPS source should  
be considered to ensure satisfactory performance.  
FCC Compliance Statement  
Information to the User: This equipment has been tested and found to comply with the  
limits for a Class B digital device. Pursuant to Part 15B of the FCC Rules, these limits are  
designed to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate radio frequency energy and,  
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HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide  
if not installed and used in accordance with the instruction manual, may cause harmful  
interference to radio communications. However, there is no guarantee that interference  
will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is encouraged to try to  
correct the interference. For example, try reorienting or relocating the receiving antenna,  
increasing the separation between the equipment and receiver, or connecting the  
equipment to an outlet on a different circuit.  
Caution  
Changes or modifications not expressly approved by the party  
responsible for compliance could void the user’s authority to  
operate the equipment.  
This Class B digital apparatus complies with Canadian ICES-003.  
Manufacturer’s Declaration of Conformance  
North America  
The equipment supplied with this guide conforms to UL 60950-1 and CSA C22.2 No.  
60950-1.  
Europe  
The manufacturer declares that the equipment supplied with this guide is compliant with  
the essential protection requirements of the EMC directive 2004/108/EC and the General  
Product Safety Directive 2001/95/EC, conforming to the requirements of standards EN  
55022 for emissions, EN 50024 for immunity, and EN 60950 for Electrical Equipment  
safety.  
Warranty and Service  
Subject to the terms and conditions listed on the Product warranty, during the warranty  
period Honeywell will repair or replace, at its sole option, free of charge, any defective  
products returned prepaid.  
In the event you have a problem with any Honeywell product, please call Customer  
Service at 1.800.796.CCTV for assistance or to request a Return Merchandise  
Authorization (RMA) number.  
Document 800-07361 – Rev A – 12/10  
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Be sure to have the model number, serial number, and the nature of the problem available  
for the technical service representative.  
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped  
to Honeywell without a clearly identified Return Merchandise Authorization (RMA)  
number may be refused.  
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1
Introduction  
The Honeywell HD3MDIH/X Indoor High Resolution True Day/Night IP Dome Camera  
provides high quality video surveillance over a network connection. See Table 1-1 for  
descriptions of the camera models.  
Table 1-1  
Fixed Mini Dome Network Camera Model Numbers  
Model number  
HD3MDIH  
Description  
True Day/Night 720p, 3.3 – 12 mm VFAI Lens, NTSC  
True Day/Night 720p, 3.3 – 12 mm VFAI Lens, PAL  
HD3MDIHX  
Features  
The HD3MDIH/X camera features:  
•
•
•
•
•
•
•
•
•
•
720p (1280 x 720) resolution  
1/4" color CMOS progressive scan sensor  
Moveable Infrared (IR) cut filter ensures excellent low light performance  
Camera Sabotage Detection  
Video Motion Detection  
H.264 and MJPEG compression  
Dual digital video streams simultaneously, independently configurable  
Remote firmware updates  
Support of both Dynamic and Static IP address assignment  
Multiple levels of password protected remote access prevents unauthorized users  
from altering system settings  
•
•
•
•
•
•
Advanced IP locator software to make system setup easy  
Web server for remote setup of camera video and network parameters  
24 VAC or PoE IEEE 802.3 af choice of power inputs  
Input and output alarm contacts support  
Bi-directional audio support  
Local video out – aim and focus  
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Introduction  
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2
Installation and Setup  
This chapter describes how to:  
•
•
•
Mount the camera  
Adjust the camera for the clearest image  
Set up the camera in a network system  
Before You Begin  
Before installing the camera, Honeywell recommends that you:  
•
•
Carefully read this guide and keep it for future reference.  
Check www.honeywellvideo.com/products/cameras/index.html to find your camera,  
then download the latest manuals and software updates.  
Unpack Everything  
Check that the items received match those listed on the order form and packing slip. The  
HD3MDIH/X camera packing box should include, in addition to a Quick Install Guide:  
•
One fully-assembled HD3MDIH/X camera, including factory-installed BNC  
connector for local video out aim and focus  
•
•
One adapter plate  
One HD3MDIH/X camera hardware kit that includes mounting screws and screw  
caps  
•
•
•
•
One BNC cable for local video out - aim and focus  
One mounting template  
One product warranty  
One CD containing the software and this User Guide  
If any parts are missing or damaged, contact the dealer from which you purchased your  
camera or call Honeywell Customer Service (see Warranty and Service).  
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Installation and Setup  
Equipment Required  
The following tools might help you to complete the installation:  
•
•
•
Drill  
Screwdrivers  
Wire cutters  
Overview of Installation Procedure  
Note  
Please familiarize yourself with the installation procedure and complete each  
step in the exact sequence given.  
The initial installation of your HD3MDIH/X camera consists of the following steps:  
Step  
See …  
1
2
Preparation  
page 18  
page 21  
page 24  
page 25  
Connect the wiring.  
Mount the camera.  
3
Adjust the camera angle, position, and  
focus for optimum image.  
4
5
Secure the enclosure cover.  
Program the camera.  
page 27  
page 54  
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HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide  
Camera Components and Functions  
Your Honeywell HD3MDIH/X camera consists of a fully-integrated enclosure with camera  
and lens. The wiring can be completely concealed to reduce the risk of tampering.  
Figure 2-1  
HD3MDIH/X Series Camera Components  
Cover plate  
Surface Mount  
Back box  
(not supplied)  
Flush Mount  
Skirt  
Adapter plate  
Base  
Camera  
Interface board  
Gimbal base  
Gimbal assembly  
Turret (bubble insert)  
Dome bubble  
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Installation and Setup  
Camera Installation  
Preparing the Camera  
1. Rotate the dome bubble counterclockwise  
Skirt  
until it disconnects.  
2. Pull the turret to remove it.  
3. Rotate the camera counterclockwise until it  
disconnects from the skirt.  
Camera  
Turret  
4. Set aside the dome bubble, turret, and  
camera.  
Dome bubble  
Preparing the Mounting Surface  
1. Mark the mounting surface for screw holes and wire access hole.  
•
Use the mounting template if you are surface mounting your camera. See Surface  
Mounting Template on page 65  
•
Use the flush mount adapter plate as a template if you are flush mounting your  
camera.  
Figure 2-2  
Surface Mounting Template  
Drill these holes for the  
mounting screws.  
Cut this hole, then pull the  
power, audio, and alarm  
wires through it.  
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2. Pre-drill the holes as indicated on the template, using the recommended hole size for  
the screws being used.  
Note  
Other fasteners (preferably stainless steel) can be used, provided they are not  
larger than the screw holes on the mounting template.  
Connecting the Wires  
Caution Installation must be performed by a qualified electrician. The power  
wire size for the distance and the number of cameras must be  
determined to maintain 24 VAC at each camera.  
Connecting Audio and Alarms  
1. Pull the wires through the ceiling or wall hole until you have at least 4 inches of wire.  
2. Remove the green connector strip (see Figure 2-6 on page 22) from the camera base  
and make all the necessary alarm and audio connections.  
3. Connect a twisted pair (UTP) cable from each peripheral alarm contact to each alarm  
input on the terminal block, as shown in Figure 2-3 and Table 2-1.  
Figure 2-3  
Audio and Alarm PINs  
Power  
1
7
2
5
6
3
4
8
Table 2-1  
Audio and Alarm Connector PIN Definitions  
PIN  
1
Definition  
Audio In +  
2
Audio In -  
3
Audio Out +  
Audio Out -  
Alarm In +  
Alarm In -  
4
5
6
7
Alarm Out +  
Alarm Out -  
8
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Installation and Setup  
Connecting Audio  
Your network camera supports bi-directional audio. There are two supported voice band  
channels that function in full duplex mode. Your camera can transmit audio from the camera  
to the client (PC) using any audio source that provides an industry standard line level input  
(see the terminal strip as depicted in Figure 2-6). Your camera can also receive audio from  
the client (PC) and provide an industry standard line level output suitable to connect to  
audio devices. Audio input and output have 600 Ohm impedance. See Audio Settings on  
page 63 to configure audio options.  
Connecting Alarms  
WARNING!  
Do not exceed the maximum rating of 12 VDC, 0.5 A on alarm  
output connections.  
Your HD3MDIH/X camera has one alarm input and one alarm output. Connect mechanical  
or electrical switches to the alarm input connection to allow event-triggered recording.  
When alarm inputs are configured, your HD3MDIH/X camera triggers an alarm only when  
the normal alarm state (open or closed) changes.  
Figure 2-4  
Normal Alarm States  
Normally opened  
Normally closed  
See Alarm Settings on page 62 to configure the alarm inputs.  
Connect external devices such as sirens or flashing lights to the alarm output connector to  
signal an activated alarm to camera users.  
Figure 2-5  
Alarm Connection  
Alarm  
Audio  
In  
Out  
+
+
The alarm output can be configured to provide normally open or normally closed contacts  
(see Alarm Settings on page 62 to configure the alarm output). Contacts will be rated for 12  
VDC @ 0.5 A.  
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HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide  
4. Pull the cables through the back or side entries of the camera skirt, back box and/or  
adapter plate (as required), then connect the green connector strip to the camera  
assembly. You might have to remove the cover plate for flush mounting the camera.  
Connecting Power  
WARNING!  
The use of a CSA Certified/UL Listed Class 2 power supply is  
required to ensure compliance with electrical safety  
standards.  
Note  
Check the power source from the external power supply before applying  
power to the camera.  
1. Connect the appropriate power supply for your installation:  
•
24 VAC power supply (proceed to step 2)  
or  
•
Power over Ethernet (IEEE 802.3af) 48 VDC power supply  
Note  
If you are using PoE (802.3af), power will automatically be supplied to the  
camera through the network cable.  
2. Connect to the power supply (see Figure 2-6 on page 22).  
3. Plug the power supply into an appropriate power source. The LED on the RJ45 jack  
illuminates when the camera receives power. If it does not illuminate, check the  
terminal block connections and the power source.  
Note  
To ensure satisfactory performance, it is recommended that you use a UPS  
source when connecting the camera to a 24 VAC power source.  
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Installation and Setup  
Figure 2-6  
Camera and Cables  
RJ45 Ethernet network  
connection (using 10Base T  
or 100Base TX cable). See  
Connecting to a Network via  
an RJ-45 Ethernet  
Connector, page 23)  
Also for Power over  
Ethernet (PoE 802.3af)  
Back view of camera  
Connector Strip  
Audio: Input/Output  
Alarm: Input/Output  
(see Connecting Alarms,  
page 20)  
24 VAC power  
Figure 2-7  
Wiring Connection Shown on Board  
Factory reset button  
Local video out connector  
(for aim and focus)  
Inside view  
of camera  
RJ45 Ethernet Connector  
(see Connecting to a Network via  
an RJ-45 Ethernet Connector, page  
23)  
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Connecting to a Video Monitor  
The local video out (see Figure 2-7) is available as a test output and should be used as  
needed during installation to position, aim, and focus the camera. Use the provided BNC  
connector to connect the video from the camera to the video input connector on your video  
monitor.  
Note  
If your installation involves a 24V AC power source, then please wait  
approximately 60 seconds after connecting to a power source for video to  
appear on the local video out.  
Connecting to a Network via an RJ-45 Ethernet Connector  
The main video connection for your HD3MDIH/X camera will be made through your  
Ethernet network connection. Connect the Ethernet connector on your camera to your  
network using an Ethernet (10Base-T, 100Base-TX) cable.  
Note  
You can connect your camera to a network or use any type of CAT5 cable to  
connect it directly to a PC or laptop.  
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Installation and Setup  
Mounting the Camera  
Surface Mount  
Skirt  
1. Secure the skirt to the ceiling (hardware  
not supplied) or to the wall using the  
supplied screws.  
Screws  
(supplied)  
Note You must use screws that are able to  
support at least three times the weight  
of the camera.  
Camera  
assembly  
2. Connect the wires (see Connecting the  
Wires on page 19).  
Turret  
3. Rotate and align the camera assembly  
yellow label with the skirt yellow label.  
4. Secure the camera assembly to the skirt by  
pushing it into the skirt, then twisting it  
clockwise until it clicks securely in place.  
Dome bubble  
5. Secure the camera assembly to the skirt by  
twisting it clockwise until it clicks securely  
in place.  
6. Adjust the camera’s field of view (see Adjusting the Camera FOV (Field of View) on  
page 25).  
7. Install the turret by clicking it into place.  
8. Install the bubble by placing it on the camera with the tabs to the left of the slots, then  
turning it clockwise until the tabs click securely into place.  
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4S box (not supplied and optional)  
Flush Mount (with or  
without 4S box)  
1. Use the screws (not supplied) to  
Adapter plate  
connect the adapter plate directly  
to the ceiling or wall.  
Or  
Screws  
(supplied)  
Use your own screws to connect  
the adapter plate to the 4S box (not  
supplied) which is attached to the  
ceiling or wall.  
Screw caps  
Camera  
assembly  
Note You must use screws that are  
able to support at least three  
times the weight  
Turret  
of the camera.  
2. Connect the wires (see Connecting  
the Wires on page 19).  
Dome bubble  
3. Secure the camera assembly to the  
adapter plate by twisting clockwise  
until it clicks securely in place.  
4. Adjust the camera’s field of view  
(see Adjusting the Camera FOV  
(Field of View) on page 25).  
Note Installation with 4S box shown  
5. Install the turret by clicking it into place.  
6. Install the dome bubble by placing it on the camera with the tabs to the left of the  
slots, then turning it clockwise until the tabs click securely into place.  
Restore Factory Defaults  
Your HD3MDIH/X camera has a Factory Reset switch located inside the camera (see  
Figure 2-6 on page 22). This switch restores your camera settings and passwords to their  
default settings. Press and hold the Reset switch for three seconds. This will reset the  
factory-configured parameters such as the compression settings, the camera tamper  
detection settings, and the Video Motion Detection settings. This will not impact network IP  
address configurations.  
Adjusting the Camera FOV (Field of View)  
To adjust your HD3MDIH/X camera:  
1. Verify that power is supplied to your camera.  
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Installation and Setup  
Note  
If your installation involves a 24V AC power source, then please wait  
approximately 60 seconds after connecting to a power source for video to  
appear on the local video out.  
2. Connect the supplied video cable to the local video out connector to view the video  
signal on a standard monitor (see Figure 2-8 below to connect a local video monitor).  
3. Loosen the setscrew that locks the gimbal assembly in place (see Figure 2-8) to  
adjust the horizontal rotation.  
4. Adjust the gimbal assembly to the desired view.  
5. Re-tighten the locking screw to lock the gimbal assembly in place.  
Note  
Figure 2-8 illustrates the ways in which you can adjust your camera.  
Caution Adjust the camera field of view only by moving the gimbal. Do not  
move the camera lens to adjust the camera field of view as this might  
result in irreparable damage.  
Figure 2-8  
Top view  
Gimbal Adjustment  
Angle view  
Setscrew (loosen to  
adjust horizontal  
rotation)  
Legend  
A = Tilt rotation  
B = Horizontal rotation  
C = Pan rotation  
Local  
video  
out  
Set focal length  
(bottom)  
Loosen set screw to adjust  
Tilt Rotation (A)  
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Adjusting the Lens Focus  
Lenses are pre-focused at the factory. They might require a final adjustment after  
installation because the optical effect of the dome bubble might cause a slight defocusing  
of the lens.  
TECH TIP!  
To check the focus, hold the dome bubble over the lens while making any adjustments.  
To adjust the camera direction, view angle, and focus, connect the local video out to the  
video monitor using the supplied BNC video cable.  
Securing the Enclosure Cover  
Install the dome bubble when you have set up your camera and completed the network  
connections (see Chapter 3, Installing the Honeywell IP Utility and Web-Client Software).  
Place the enclosure cover on the camera with the tabs to the left of the slots, then turn it  
clockwise until the tabs click securely into place.  
Figure 2-9  
Installing the Enclosure Cover  
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Installation and Setup  
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3
Installing the Honeywell IP Utility and  
Web-Client Software  
This chapter describes how to:  
•
•
•
•
Install and log onto the IP Utility  
Connect to a device and configure network settings using the IP Utility  
Launch the Web-Client software  
Uninstall the IP Utility, Bonjour, or ActiveX software  
About the Honeywell IP Utility and Web-Client  
About the Honeywell IP Utility  
The Honeywell IP Utility is a software application that is installed from a CD or  
downloaded from the Honeywell Systems Group website (www.honeywellvideo.com). It  
is installed on a local workstation and primarily used by Administrators to configure the  
EQUIP Series of products residing on an IP network.  
The IP Utility enables users to:  
•
•
Discover device(s) on a network  
Configure the IP network settings, name device(s), upgrade firmware, change  
passwords.  
•
Open individual Web-Client applications for each discovered device.  
Note  
Before installing and using the Honeywell IP Utility, confirm that your  
HD3MDIH/X camera is connected to the network through an Ethernet cable  
(see Connecting to a Network via an RJ-45 Ethernet Connector on page 23).  
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Installing the Honeywell IP Utility and Web-Client Software  
About the Web-Client  
The Web-Client is the web-based application that enables users to:  
View live-streaming video.  
View the device network settings and firmware details.  
•
•
•
•
•
•
Configure camera settings  
Configure video analytics settings.  
Configure compression settings.  
Configure alarm and audio settings.  
User Profiles: Honeywell IP Utility and Web-Client  
Both the Honeywell IP Utility and the Web-Client have two user types: Administrator and  
Guest as described in Table 3-1.  
Note  
Only one user, an Administrator or a Guest, can be logged on at a time.  
After the IP Utility software is installed, you can change the Administrator or Guest  
passwords.  
Table 3-1  
Administrator  
User Profiles for Honeywell IP Utility and the Web-Client  
Guest  
Interface  
Honeywell IP  
Utility  
•
View the list of available network devices  
and connect to the devices.  
Configure the IP network settings.  
Upgrade firmware.  
Change the password to access the IP  
Utility application.  
•
•
View the list of devices available on the  
network.  
View system settings including device  
name, IP address, and MAC address.  
•
•
•
•
Change the access passwords to the  
Web-Client application.  
Web-Client  
•
•
•
•
•
View video and network settings.  
Configure compression settings.  
Configure camera setup.  
Configure video analytics.  
Configure audio and alarms.  
•
Guest users are limited to the Live View  
tab where they can view video  
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Step 1: Confirm Your System Requirements  
Note  
Windows administrator privileges are required to install the Honeywell IP  
Utility and associated software.  
Note  
Contact the network administrator if there are any questions regarding the  
local area network (LAN) or any other network related issues.  
Install the Honeywell IP Utility on a work station with the minimum requirements (outlined  
in Table 3-2). After the IP Utility is installed, the same computer workstation can be used to  
access the Web-Client.  
Table 3-2  
PC Minimum System Requirements  
Requirement  
Component  
Operating System  
Processor  
RAM  
Windows XP®, Windows 7, or WINServer 2003  
®
®
Intel Pentium IV, 3.1 GHz or faster  
1 GB RAM (32-bit) or 2 GB RAM (64-bit)  
Table 3-3  
Items Installed On Your System  
Item  
Function  
Honeywell IP Utility software  
To enable use of the Web-Client to configure  
cameras and view live video.  
Bonjour software  
To discover cameras on the network.  
Honeywell PSIA IP Adapter  
software  
To enable Web-Client and systems operations  
with PSIA devices.  
Honeywell HD3 ActiveX  
software  
To enable live streaming of video on the  
Web-Client.  
EQUIP® Series User Guides  
To provide detailed information about how to  
install and configure your EQUIP Series products.  
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Installing the Honeywell IP Utility and Web-Client Software  
Step 2: Install the Honeywell IP Utility Software  
1. Close all other applications that might be open on your computer.  
2. Open the Honeywell IP Utility InstallShield Wizard.  
Method 1: CD  
Insert the CD into the CD-ROM drive.  
Note  
If InstallShield does not open automatically, navigate to [CD  
drive]\Honeywell IP Utility\Honeywell IP Utility Setup.exe. Double-click on  
the file to launch the program.  
Method 2: Website  
a. Navigate to www.honeywellvideo.com.  
b. Click Customer Resources Download Center I Agree to reach the  
software downloads page.  
c. Locate your device in the list (for example, click Cameras for HD3MDIH/X  
camera).  
d. Under Honeywell IP Utility, download, extract and open the Honeywell IP Utility  
Set-up.exe icon from where you extracted the file.  
3. When the Honeywell IP Utility InstallShield Wizard opens, follow the instructions.  
After the installation is complete, a Honeywell IP Utility icon  
displays on the  
desktop.  
Downloading the EQUIP Series Installation Guides  
1. To access the installation documents that were installed with the IP Utility, click Start  
All Programs Honeywell Video Systems EQUIP Series Manuals   
2. Select the applicable PDF to download to your computer.  
Figure 3-1  
Accessing Your Installation Documents  
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HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide  
Step 3: Log Onto the IP Utility and Discover Network Devices  
1. Double-click the Honeywell IP Utility icon  
on your desktop.  
-OR-  
Click Start Programs Honeywell Video Systems EQUIP Series IP  
Utility Honeywell IP Utility.  
The Honeywell IP Utility Log On window opens.  
Figure 3-2  
Honeywell IP Utility Log On Window  
2. Select Administrator or Guest from the User Name drop-down list.  
3. Enter the case-sensitive password in the Password field.  
•
•
The default Administrator password is 1234.  
The default Guest password is guest.  
Note  
During the installation set up, you must log on as an Administrator to access  
all the features.  
4. Click the arrow button  
.
The Honeywell IP Utility program searches for devices on the network and opens to  
the Honeywell IP Utility user interface.  
5. Automatically discover or manually refresh the list of devices on the network.  
Use the manual refresh if a new device was added after you logged onto the system.  
•
You do not need to do anything to discover devices. When you log on to the IP  
Utility, the devices on the network — including the devices on other subnets —  
are automatically discovered and listed in the Discovery pane. After the initial  
discovery, the network automatically continues to discover devices that are newly  
added to the network.  
•
To manually refresh the device list, click the Refresh (  
) button, located near  
the top of the Discovery pane.  
6. Enable or disable the HTTP Server checkbox for additional security. Only an  
Administrator can disable (uncheck the box), resulting in the user being unable to  
access the Web-Client, although video recording is unaffected.  
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Installing the Honeywell IP Utility and Web-Client Software  
Figure 3-3  
Honeywell IP Utility User Interface  
Refresh button  
Use the Product Filter drop-down  
menu to select a specific device,  
such as all HD3 series cameras.  
Connect button  
Disconnect button  
Limited/No connectivity  
button  
The About menu displays the  
software version installed.  
From the User tab, Administrators  
can change the Web-Client user  
passwords.  
IP Network Setting assigns  
network settings automatically  
or manually.  
Upgrade Firmware  
downloaded from the  
Honeywell website.  
The Discovery pane lists  
the IP devices found on the  
network and groups by  
device type.  
Enable or disable HTTP  
Server.  
The Status bar displays how many  
devices are on the network, which  
one you are connected to, and  
which user is logged on.  
Use Batch Firmware Upgrade  
to select a group of devices and  
upgrade the firmware for all.  
Use Launch Browser  
Click Apply to save  
manually configured  
network settings.  
to open the HD3  
series IP Web-Client  
for each device.  
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Step 4: Connect to a Device and Configure Network Settings  
When you log on to the IP Utility, the devices on the network—including the devices on  
other subnets—are automatically discovered and are listed in the Discovery pane. After the  
initial discovery, auto-refresh continues to discover devices that are newly added to the  
network.  
You can also manually refresh the device discovery by clicking the Discovery icon (  
),  
located near the top of the Discovery pane.  
Connecting to or Disconnecting From Devices  
Before configuring the IP network settings, you must connect to the IP device.  
Connecting to a Device  
You can connect to individual Web-Client applications for each discovered device.  
•
In the Discovery pane, double-click the device to which you want to connect.  
-OR-  
•
Select the device and click the Connect  
button.  
The network settings for the connected device are displayed in the System pane.  
Disconnecting from a Device  
In the Discovery pane, select the device and click Disconnect  
.
Note  
If you disconnect the device without saving configuration details, a warning  
dialog box displays. Click Yes to save and disconnect, or click Cancel to  
discard the changes and disconnect the device.  
Configuring the IP Network Settings Automatically or Manually  
Note  
When you see the Limited/No connectivity  
button, you cannot fully  
connect to the device because the discovered device is on a different subnet  
from your PC. Check your network settings for both the device and your PC to  
resolve this issue. Consult your network administrator for additional support.  
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The IP network setting details, such as device name, IP address, and subnet mask, can be  
configured for each connected device either automatically or manually.  
Note  
It is important to click Apply to save any configuration change.  
Table 3-4  
IP Network Device Setting Options  
Option  
Description  
Device Name  
By default, the device name is the device type plus the MAC Address. Honeywell  
recommends, for security, that you change the device name.  
MAC Address  
IP Address  
The MAC address is a factory-assigned address that is unique for each device.  
The IP address of the device on the network.The camera obtains an IP address  
by static or dynamic (automatic) means. There are two options: DHCP (dynamic),  
assigned by the user, or APIPA (static), assigned by the network.  
Subnet Mask  
The subnet mask, or netmask, value of the device on the network. IP networks  
can be divided into several smaller networks by subnetting. When a network is  
subnetted, you must specify a subnet mask, which tells network devices which  
smaller network they belong to.  
Note If the subnet mask is not properly configured, the camera might not be  
able to communicate with other devices on the network.  
Default Gateway  
The default gateway address that connects the device to the network. Enter the  
host IP address to use as a gateway between networks. The gateway allows  
communication between devices that are on different networks. Without a correct  
gateway setting, the camera cannot receive or transmit data from or to devices  
that are not in the same network address range.  
Figure 3-4  
Set the IP Network Settings Automatically or Manually  
Click to clear this checkbox to  
manually set the network details  
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Updating IP Network Settings Automatically  
1. In the Discovery pane, select the device and click Connect  
.
2. From the System tab click the Obtain an IP Address automatically check box.  
3. Enter a Device Name, for example, FrontLobbyDome01.  
4. Click Apply.  
The network automatically assigns the IP Address based on the DHCP network server  
details. If no DHCP server is present on the network, the hardware defaults to an  
APIPA address (169.254.x.x).  
Updating IP Network Settings Manually  
Caution When manually updating the network settings, it is important to enter  
the correct IP network settings before applying them. Incorrect values  
might cause a failure when connecting to the device. See Table 3-4  
for definitions of each setting.  
1. In the Discovery pane, select the device, and click Connect  
.
2. To assign a static IP address to the device, from the System tab click to clear the  
Obtain an IP Address automatically check box.  
3. Enter a Device Name, for example, FrontLobby01.  
Note  
The MAC address is a factory-assigned address that is unique for each  
device.  
4. Enter an IP Address of the device on the network.  
Note  
The address must be in the same address range. For example, if the PC is  
192.168.1.xx, then the device should be set to a similar address, for example  
192.168.1.xy.  
5. Enter the device Subnet Mask value. A value is required.  
6. Enter a default Gateway Address that connects the device to the static network. A  
value is required.  
7. Click Apply.  
The network settings are updated and a message displays in the status bar to confirm  
the update.  
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Interfacing with the EQUIP Device Via a Network Video Recorder  
Your HD3MDIH/X camera supports the PSIA specification for interoperability between  
network video products. There is no support for legacy EQUIP and EQUIP2 protocols.  
For further information, refer to the documentation supplied with your NVR or contact your  
NVR network administrator.  
Step 5: Launch the Web-Client to View Live Video  
Note  
Only one user, an Administrator or a Guest, can log on to the Web-Client  
application at one time. After you are logged on as an Administrator, there is  
no time out until you click Logout. To allow other Administrators to log on,  
you must log out when the session is done.  
Note  
Note  
After the IP Utility software is installed for the first time, you can change the  
Administrator or Guest passwords and upgrade firmware.  
It is important to click Apply in order to save any configuration change.  
1. Log onto the Web-Client. There are two ways to launch the Web-Client and log on—  
via the Honeywell IP Utility Program or directly from Internet Explorer.  
Honeywell IP Utility  
a. Log onto the Honeywell IP Utility program.  
b. From the Discovery pane, click to select the device to launch its browser.  
c. To enable or disable the HTTP server, select or clear the Enable HTTP Server  
check box. By default, the HTTP server is enabled.  
d. From the System tab, click Launch Browser.  
The Web-Client application for the selected device opens in Internet Explorer.  
Internet Explorer  
From Internet Explorer (v6.0+), enter the URL (IP address of the device) in the  
Address bar to open the logon window.  
2. Select a User Name and enter a Password.  
a. From the User Name drop-down list, select Administrator or Guest.  
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b. In the Password field, enter the case-sensitive password.  
•
•
The default Administrator password is 1234.  
The default Guest password is guest.  
c. Click  
.
3. A signed version of ActiveX® control is installed when you use the Web-Client to  
discover connected devices for the first time. If you have a previous version of IP  
ActiveX is installed, you are prompted to upgrade to Honeywell secure ActiveX  
control.  
Figure 3-5  
ActiveX Prompt  
Click Yes.  
4. Follow the InstallShield Wizard prompts to install the secure Honeywell IP ActiveX on  
your PC.  
5. The InstallShield Wizard Completedmessage indicates a successful ActiveX  
upgrade. Click Finish.  
The Web-Client interface opens and live streaming video displays on the monitor.  
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Installing the Honeywell IP Utility and Web-Client Software  
Figure 3-6  
Web-Client Interface After Logging On  
Uninstalling IP Utility, Bonjour or the ActiveX Plug-in Software  
You can uninstall the IP Utility, Bonjour, or IP ActiveX software using:  
•
The Start menu to uninstall IP Utility and Bonjour  
OR  
•
The Control Panel to uninstall IP Utility, Bonjour and IP ActiveX.  
Uninstalling IP Utility Using the Start Menu  
1. Click Start All Programs Honeywell Video Systems EQUIP Series IP  
Utility Uninstall Honeywell IP Utility.  
2. Click Yes.  
The Honeywell IP Utility is uninstalled.  
3. During the uninstallation process, you are prompted to also uninstall the Bonjour  
program. Click Yes to remove Bonjour or No to only uninstall the Honeywell IP Utility.  
4. Click Finish.  
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Uninstalling IP Utility or IP ActiveX Using the Control Panel  
1. Click Start Settings Control Panel.  
2. Open Add or Remove Programs and select Honeywell IP Utility or Honeywell IP  
ActiveX from the Currently installed programs list.  
3. Click Change/Remove.  
The IP Utility Installation Wizard screen opens.  
4. Click Next Remove.  
The Honeywell IP Utility is uninstalled.  
5. During the uninstallation process, you are prompted to also uninstall the Bonjour  
program. Click Yes to remove Bonjour or No to only uninstall the Honeywell IP Utility.  
6. Click Finish.  
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4
IP Camera Web-Client  
Before you launch the Honeywell IP Web-Client, ensure that you complete the following  
sections before configuring your HD3MDIH/X camera:  
•
•
Chapter 2, Installation and Setup  
Chapter 3, Installing the Honeywell IP Utility and Web-Client Software  
This chapter covers:  
•
•
•
•
•
•
Navigating the Web-Client interface  
Understanding the Web-Client features and functions  
Configuring compression settings  
Configuring camera settings  
Setting tamper detection  
Configuring audio, alarm, and motion detection settings  
Overview  
The network camera Web-Client is a web-based application that enables you to view  
video, listen to audio, and configure camera, sabotage detection, motion detection,  
alarm, and audio settings for the network camera.  
Certain features of the IP Camera Web-Client are user-based and are available only to the  
Administrator. The guest user is limited to the Live View tab. Only one user, an  
Administrator or a Guest, can be logged on at a time.  
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User Profiles  
Table 4-1 describes the roles and privileges for the Web-Client application users:  
Table 4-1  
User Roles and Privileges  
Privileges  
User Role  
Administrator  
•
•
•
•
View video and network settings  
Configure the alarm and audio settings  
Set up the video compression settings  
Configure auto exposure and white balance for  
the camera  
•
•
Set up camera sabotage and video motion  
detection settings  
Guest Operator  
View video  
Logging On and Off the IP Web-Client  
Note  
Only one user, an Administrator or a Guest, can log on to the Web-Client  
application at a time.  
There are two ways to open each IP Web-Client.  
•
•
By clicking Launch Browser from the IP Utility interface.  
Directly from Internet Explorer by entering the URL (the IP address) in the address  
bar.  
Note  
The web page where you log on to the Honeywell IP Utility and any IP device  
web page (for example, the IP Web-Client) look very similar. You can tell the  
difference between the two sites by the IP address in the web browser as well  
as the program name in the lower left corner of the window.  
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Launching the Web-Client from IP Utility  
1. From the desktop, double-click the Honeywell IP Utility icon  
.
-OR-  
Click Start All Programs Honeywell Video Systems EQUIP Series IP  
Utility Honeywell IP Utility.  
The Honeywell IP Utility Log On window opens.  
2. From the User Name drop-down list, select Administrator or Guest.  
See Table 4-1 on page 44 for User roles and privileges.  
3. In the Password field, enter the case-sensitive password.  
•
The default Administrator password is 1234.  
Only one Administrator can be logged in at a time.  
•
The default Guest password is guest.  
4. Click  
.
The Honeywell IP Utility program searches for devices on the network and opens to  
the Honeywell IP Utility user interface.  
5. In the Discovery pane, double-click the device you want to connect to.  
-OR-  
Select the device and click Connect  
.
The network settings for the connected device are displayed in the System pane.  
6. Click Launch Browser (see Figure 4-1) to go to the Web-Client logon page.  
Figure 4-1  
Launching the Web-Client from the IP Utility  
Connect to the device then click  
Launch Browser  
Enable HTTP  
Server must be  
enabled. If it isn’t,  
the Launch  
Browser button  
might not be  
available.  
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IP Camera Web-Client  
Note  
If the Launch Browser button is inactive, then you must enable Enable HTTP  
Server. Click to enable the HTTP Server, and then click Apply. The Launch  
Browser button should then be enabled.  
Logging Onto the Web-Client from Internet Explorer  
1. From Internet Explorer (v6.0+), enter the URL (IP address of the device) in the  
Address bar to open the logon window.  
The Web-Client log on page opens.  
2. Select a User Name and enter a Password.  
a. From the User Name drop-down list, select admin or guest.  
b. In the Password field, enter the case-sensitive password.  
•
•
The default Administrator password is 1234.  
The default Guest password is guest.  
c. Click  
.
3. The Web-Client interface opens and live streaming video displays on the monitor.  
Logging Out of the Web-Client  
To log out from the Web-Client application, click Logout at the top of the Web-Client  
window.  
Note  
Do not use the CLOSE button (  
)in Internet Explorer to logout or the  
session might not end correctly, and settings that have you changed might  
not be saved.  
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Navigating the Web-Client User Interface  
Figure 4-2  
Web-Client Window Layout: Administrator Log On  
The URL corresponds to the IP Address as  
configured in the IP Utility.  
Click Logout to exit the program.  
Confirm the user type logged in.  
Click the tabs  
to access the  
available  
configurations  
and settings.  
If logged on as a Guest, only the Live  
View tab is available. Administrators  
can access all tabs.  
SnapShot  
The image from your  
HD3MDIH/X camera  
displays on every tab.  
Each tab has a section for configuration  
and/or navigation controls.  
The Web-Client application user interface consists of multiple user-friendly views organized  
by function. Access to the views is user-controlled.  
Table 4-2  
Tab  
Tabs/Views in the Web-Client Application  
Enables you to...  
Live View  
View video and take SnapShots.  
Device Settings  
View the network settings and firmware details of the camera.  
Restore to factory defaults and reboot a camera.  
Compression  
Settings  
Configure the compression.  
Set the maximum bit rate and/or target bit rate that the camera will  
provide across the network based on priority mode settings. This  
value is the threshold that you do not want the bit rate to exceed.  
View received bit rate and frame rate statistics of the current image  
in real time.  
Camera Setup  
Video Analytics  
Configure auto exposure and white balance for the camera.  
Configure the camera sabotage detection settings and view video  
display.  
IO and Audio  
Configure the alarm and audio settings.  
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IP Camera Web-Client  
Figure 4-3  
Web-Client: Administrator User  
The menu bar displays  
which user is logged on  
and provides a link to log  
out of the application.  
When an alarm is  
detected, an alarm  
message appears here  
to notify the operator.  
Click to select the  
video stream.  
Click a Tab to  
display the  
corresponding view.  
SnapShot  
Screens are divided  
between displaying  
current video and the  
configuration options  
associated with the view.  
Figure 4-4  
Web-Client: Guest User  
When an alarm is detected,  
an alarm message appears  
here to notify the operator.  
SnapShot  
Logging on as a Guest limits users  
to Live View tab functions only.  
See Live View for more details.  
Live View  
Live View shows live video from the selected camera (see Figure 4-4).  
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Taking a SnapShot  
The SnapShot function allows you to save an image from Live View to a default folder on  
your computer (C:\Program Files\Honeywell Video Systems\Support\Snapshots). Files are  
saved as: DeviceName_Date_Time.bmp. You are not asked for confirmation.  
SnapShot is available to Administrators and Users with administrator and guest privileges.  
Device Settings  
The Device Settings tab allows you to view the network settings and firmware details of the  
camera. It also allows you to restore to basic or full Factory Defaults, and to reboot a  
camera.  
Configuring IP and Firmware Settings  
Depending on the hardware installation, there is a tab called either Device Information or  
Device Settings. In both cases, the IP and Firmware Settings panel mirrors the information  
available in the Honeywell IP Utility. It provides read-only network settings, firmware  
settings, and video formats without having to access the IP Utility.  
The Device Settings are the same for the Primary and Secondary streams.  
Figure 4-5  
Device Settings  
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IP Camera Web-Client  
Figure 4-6  
IP and Firmware Settings: Device Information Tab  
Device Name as entered in the  
IP Utility program  
IP Address on the network  
(DHCP/Static/APIPA)  
Subnet Mask and Default Gateway  
address that connects the camera to  
the network  
MAC Address is a factory assigned  
address unique for each device  
Firmware Settings including  
product name and version  
Video Format - NTSC or PAL  
Resetting the Device  
You can choose from Restart, Restore, and Reset to Defaults. See Figure 4-6. Each of  
these functions take approximately 2 minutes to complete, and during that time, the camera  
will lose connection to the Web-Client. You will be asked if you wish to proceed before the  
action occurs.  
Restart  
Restore  
Restarts the camera while maintaining the existing configurations.  
Resets the camera to the factory defaults, except the network settings.  
Resets to the camera’s factory defaults.  
Reset to  
Defaults  
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Compression Settings  
The video signal sent from the camera to the Web-Client has a number of settings that can  
be edited which affect how the video displays in the Web-Client. The Compression Settings  
view enables you to configure these settings:  
•
•
•
•
•
•
•
•
Stream Type  
Resolution  
Frame Rate  
Priority (Quality or Bit Rate)  
Compression Ratio (if Quality is chosen as the priority)  
Target Bit Rate (if Bit Rate is chosen as the priority)  
Maximum Bit Rate that the camera will provide across the network  
GOP (number of frames)  
Figure 4-7  
Compressions Settings Tab: Primary Stream  
Your HD3MDIH/X camera supports simultaneous video streams. The Primary stream  
delivers H.264 compressed video in real time 30 fps at 1280 x 720 resolution.The  
Secondary stream delivers MJPEG compressed video in real time 30 fps at 640 x 360  
resolution.  
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IP Camera Web-Client  
Video Codec Settings Tab  
Figure 4-8  
Video Codec Settings Tab Available Functions  
Primary Stream  
Secondary Stream  
Set the Resolution  
Set the Frame Rate  
Set the Priority for Quality or Bit Rate  
Set the Compression Ratio  
Set the Target Bit Rate  
Set the Maximum Bit Rate (kbps)  
Default settings shown for NTSC models  
Set the GOP (Group of Pictures)  
Default settings shown for NTSC models  
Configuring the Compression Settings  
1. On the Compression Settings tab, in the Statistics area, select the Received check  
box to receive in real time the bit rate and frame rates for the current image.  
Deselecting the check box disables the refresh rate.  
Note  
The Received check box is disabled by default. When you log out, this check  
box reverts to the disabled state.  
2. Use Table 4-3 to set up the streaming resolution and Table 4-4 for the other  
compression settings.  
Table 4-3  
Video Streaming Resolutions  
Primary Stream Resolutions  
Secondary Stream Resolutions  
1280 x 720  
800 x 450  
640 x 360  
320 x 180  
640 x 360  
320 x 180  
Table 4-4  
Compression Settings  
Setting  
Options  
Description  
Frame Rate  
1–30 (NTSC)  
1–25 (PAL)  
The frame rate that is displayed per second. For NTSC, select from 1 fps (lowest)  
to 30 fps (highest). For PAL, select from 1 fps (lowest) to 25 fps (highest).  
Priority  
Quality, Bit Rate Allows you to set the maximum bit rate and/or target rate value, based on priority  
mode settings. This value is the threshold that you do not want the bit rate to  
exceed.  
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Table 4-4  
Compression Settings(cont’d)  
Setting  
Options  
Description  
Select this Priority Field Setting  
field setting  
Description  
Quality  
Maximum Bit Rate  
If the actual bit rate (use statistics to determine)  
from the camera momentarily exceeds the  
maximum bit rate (MBR), the camera will maintain  
the actual frames per second.  
(see Figure 4-9)  
The Target Bit Rate field  
is grayed out.  
Bit Rate  
Target Bit Rate and  
Maximum Bit Rate  
Set the target bit rate accordingly. If the actual bit  
rate (use statistics to determine) from the camera  
momentarily exceeds the target rate, the camera  
will maintain target bit rate by adjusting the image  
quality, and then reducing the actual frames per  
second if necessary.  
(see Figure 4-9)  
Maximum Bit Rate and  
CompressionRatiofields  
are grayed out.  
Compression Minimum, Low,  
When Quality is selected as the Priority, select the Compression Ratio.  
Ratio  
Medium, High,  
Maximum  
Minimum is the highest visual quality; Maximum is the lowest visual quality.  
Target Bit  
Rate (kbps)  
250 – 6000 kbps Enter the Target Bit Rate in kbps (kilobits per second) which represents the  
amount of data processed per second.  
GOP (No. of  
Frames)  
1– 50  
Select the GOP (Group of pictures) number from 1 to 50. (Not available on the  
Secondary Stream.)  
Figure 4-9  
Video Codec Settings  
Set the Resolution for  
NTSC or PAL video signals.  
Statistics are received  
for the current image in  
real time when  
Received is enabled.  
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IP Camera Web-Client  
3. Click Apply. Adjustments in your compression settings are captured in the statistics.  
As you make adjustments, the Statistics field acts as a visual reminder of how your  
settings affect the bit rate, frame rate, and bandwidth usage.  
4. When you are satisfied with your settings — that is, that the image quality and  
bandwidth usage meets your requirements — click Apply to save your settings.  
Settings are not saved unless you click Apply.  
Statistics: Received Bit Rate and Frame Rate  
To view in real time the received bit rate and frame rate statistics of the current image:  
1. Click the Compression Settings tab.  
2. In the Statistics area, select the Received check box.  
Deselecting the check box disables the refresh rate.  
Note  
The Received check box is disabled by default. When you log out, this check  
box reverts to the disabled state.  
Camera Setup  
The Camera Setup view provides access to the settings used to configure the camera  
configurations for both Primary and Secondary streams. The following section explains  
Auto Exposure and White Balance setup.  
Note  
You must click Apply after you make changes to any settings to save those  
changes. Settings are not saved unless you click Apply.  
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Figure 4-10  
Camera Setup  
Auto Exposure  
The Auto Exposure settings allow the user to access and configure exposure-related  
settings as described in Table 4-5.  
Note  
You must click Apply after you make changes to any settings to save those  
changes. Settings are not saved unless you click Apply.  
Table 4-5  
Auto Exposure Settings  
Description  
Setting  
Options  
ELC (Electronic Light Level 1–25  
Compensation)  
Electronic shutter control. Select ELC when using a manual iris lens.  
Adjust the ELC level to the appropriate value so that the image is well  
exposed (neither too bright nor too dark).  
ALC (Automatic Light DC Iris Level: 1–25 Select ALC when using using a DC (auto iris) lens. Adjust the ALC level  
Compensation)  
to the appropriate value so that the image is well exposed (neither too  
bright nor too dark).  
AGC (Automatic Gain Off, 20 dB–40 dB  
Control)  
Adjust the maximum value of AGC gain. AGC can be Off, or set to  
20 dB, 30 dB, or 40 dB.  
Note As AGC levels are reduced, the threshold ranges for DayToNight  
and NightToDay are decreased.  
DNR (Digital Noise  
Reduction)  
Off, On  
Improves picture performance in low light by reducing video noise.  
DNR is deactivated if AGC is turned Off.  
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Table 4-5  
Options  
Auto Exposure Settings (cont’d)  
Description  
Setting  
Flickerless  
Off, On  
Eliminates the “flicker” that can appear in an image under certain  
lighting conditions (for example, fluorescent lighting). This setting is not  
available if you have selected ELC.  
DSS  
Off, Low, High  
Automatically provides a clear image under low-light conditions. DSS  
improves the picture quality (brightness) in low-light scenes. DSS might  
introduce motion blur; the higher the setting, the more likely motion blur  
will occur.  
(Digital Slow Shutter)  
Day/Night  
Auto, Day, Night  
Controls True Day/Night (TDN) operation. When Auto is selected, the  
IR-cut filter will be removed automatically in low-light scenes. When Day  
is selected, the IR-cut filter is on at all times. When Night is selected, the  
IR-cut filter is off (removed) at all times.  
Night Mode  
Detect Time  
B/W or Color  
Sets the color mode as B/W (monochrome) or Color in Night Mode.  
Day/Night must be set to Night.  
5–60 seconds  
Sets the time (5–60 seconds) before the camera switches to Day or  
Night mode after detecting a low-light condition or a normal light  
condition, respectively.  
Day/Night must be set to Auto.  
DayToNight  
1–7  
Determines the low light detection level (1–7) when the camera  
switches to Night mode. The lower the value, the darker the lighting  
conditions before the camera switches.  
Day/Night must be set to Auto.  
Note The DayToNight threshold level must be set at least 2 less than  
the NightToDay threshold setting.  
Note The DayToNight threshold range is decreased if the AGC level is  
reduced.  
NightToDay  
3–9  
Determines the low light detection level (3–9) when the camera  
switches to Day mode. The higher the value, the brighter the lighting  
conditions before the camera switches.  
Day/Night must be set to Auto.  
Note The NightToDay threshold range is decreased if the AGC level is  
reduced.  
White Balance  
White Balance ensures that color integrity is maintained in the camera image by  
compensating for the temperature color “casts” that different light sources can cause. Use  
Table 4-6 to set up White Balance options.  
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Note  
You must click Apply after you make changes to any settings to save those  
changes. Settings are not saved unless you click Apply.  
Table 4-6  
Option  
White Balance Settings  
Description  
AWC Auto (Auto White  
Balance Control Mode)  
An automatic white balance mode that can be used in  
scenes which have constant lighting. The user can optimize  
WB for the given scene by pressing and holding an  
adjustment button.  
MWB (Manual Mode)  
Manual white balance mode. Set the Red and Blue gains  
from 0–255.  
AWC Push (Auto White  
Balance Control Mode)  
Automatically adjust the white balance to your specific  
environment. When selected, the white balance is locked.  
Note This setting is recommended for situations in which  
the light conditions are constant, so that the  
specified color temperature does not change.  
Video Analytics  
Your HD3MDIH/X camera can be configured to detect camera sabotage and motion within  
a scene via the Video Analytics view (see Figure 4-11). The Video Analytics tab enables a  
user to set the tamper detection threshold settings for blur, blinding and scene changes.  
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IP Camera Web-Client  
Figure 4-11  
Video Analytics Tab  
EachTamperDetection  
Setting provides 3  
threshold levels: High  
(80%), Medium (50%)  
and Low (30%).  
Each setting has three threshold levels: high (80%), medium (50%) and low (30%). When  
these thresholds are exceeded, camera sabotage or motion is detected, and alarm  
messages appear above the video display and alarm signals are sent to DVRs/NVRs (see  
Figure 4-13).  
Sabotage Detection  
Figure 4-12  
Tamper Detection Settings on the Video Analytics Tab  
Set the Blur Threshold. Blur  
can be affected by elements  
such as water, for example  
Set the Blinding Threshold.  
Blinding applies to obstacles in  
front of the camera lens  
Set the Scene Change  
Threshold  
There are three types of sabotage detection in the Tamper Detection Setting tab on the  
Video Analytics tab: blinding the camera, blurring the video display, and tampering with the  
camera field of view. The user should note that when the following conditions are  
applicable, the tamper detection features should be manually disabled to avoid raising false  
alarms:  
•
•
•
During the configuration of the video display  
While text is overlaid on the video  
If the video display becomes too dark  
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Figure 4-13  
Video Analytics Alarm Message  
Configuring Video Blur Detection  
The video appears blurred when the camera is exposed to elements such as water. When  
this occurs, video blurring in the field of view is detected and an alarm message appears  
(see Figure 4-13) above the video display. To detect video blurring:  
1. Click the Video Analytics tab.  
2. In the Blur Threshold list, select one of the following options:  
Table 4-7  
Blur Threshold Values  
To detect …  
Value  
High (80%)  
Maximum video blurring. The alarm message appears when  
the video display is blurred by 80% or more.  
Medium (50%)  
Low (30%)  
Medium video blurring. The alarm message appears when  
the video display is blurred by 50% or more.  
Minimum video blurring. The alarm message appears when  
the video display is blurred by 30% or more.  
3. Click Apply.  
Note  
Note  
To turn off video blur detection, select Disable in the Blur Threshold list.  
Disable is the default value.  
You must click Apply after you make changes to any settings to save those  
changes. Settings are not saved unless you click Apply.  
Configuring Camera Blinding Detection  
An obstacle in front of the camera lens can blind the camera. When this occurs, camera  
blinding is detected and an alarm message appears above the video display (see  
Figure 4-13). To detect camera blinding:  
1. Click the Video Analytics tab.  
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IP Camera Web-Client  
2. In the Blinding Threshold list, select one of the following options:  
Table 4-8  
Blinding Threshold Values  
To detect …  
Value  
High (80%)  
Maximum blinding. The alarm message appears when your  
camera is blinded by 80% or more.  
Medium (50%)  
Low (30%)  
Medium blinding. The alarm message appears when your  
camera is blinded by 50% or more.  
Minimum blinding. The alarm message appears when your  
camera is blinded by 30% or more.  
3. Click Apply.  
Note  
Note  
To turn off camera blind detection, select Disable in the Blinding Threshold  
list. Disable is the default value.  
You must click Apply after you make changes to any settings to save those  
changes. Settings are not saved unless you click Apply.  
Configuring Camera Field of View Change Detection  
The Web-Client application can detect tampering of the camera field of view and show an  
alarm message above the video display (see Figure 4-13). To detect a change in the  
camera field of view:  
1. Click the Video Analytics tab.  
2. In the Scene Change Threshold list, select one of the following options:  
Table 4-9  
Scene Change Threshold Values  
To detect …  
Value  
High (80%)  
Maximum change in the camera field of view. The alarm  
message appears when tampering causes at least an 80%  
change in your camera field of view.  
Medium (50%)  
Low (30%)  
Medium change in the camera field of view. The alarm  
message appears when tampering causes at least a 50%  
change in your camera field of view.  
Minimum change in the camera field of view. The alarm  
message appears when tampering causes at least a 30%  
change in your camera field of view.  
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3. Click Apply.  
Note  
Note  
To turn off camera field of view change detection, select Disable in the Scene  
Change Threshold list. Disable is the default value.  
You must click Apply after you make changes to any settings to save those  
changes. Settings are not saved unless you click Apply.  
Configuring Video Motion Detection  
For motion detection, an Administrator can enable and configure up to 5 zones within a  
scene. The enabled and configured zones will be monitored for motion.  
1. Click the Region drop-down menu, then select a region from the five available.  
2. Click the VMD drop-down arrow, and select Enable.  
The Regions appear in their default positions.  
3. Click Apply.  
4. Click and drag the box to resize and place it over the camera image.  
5. Select the sensitivity level (High, Medium, Low).  
Figure 4-14  
Video Analytics: Defining a Region  
Region-defining box  
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IP Camera Web-Client  
Note  
To disable a zone, click the VMD drop-down menu, then select Disable.  
Alarm and Audio  
Figure 4-15  
Audio and IO Settings Tab  
Alarm Settings  
Connect external devices such as sirens or flashing lights to the alarm output connector to  
signal camera users that an alarm is activated. Set the Alarm Output as Normally Open or  
Normally Close. See Connecting Alarms on page 20 for more information.  
When alarm inputs are connected, the camera triggers an alarm only when the normal state  
(open or closed) changes. An alarm message appears on the Web-Client screen (see  
Figure 4-13) to notify the operator.  
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HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide  
Audio Settings  
The network camera supports bi-directional audio. There are two supported voice band  
channels that function in full duplex mode. Connect industry-standard line level audio input  
and output to the back of your camera. See Connecting Audio on page 20 for more  
information.  
Audio configuration for your network camera is straightforward.  
Figure 4-16  
Audio Settings  
To listen to or capture audio from the camera, enable the Camera to Client (PC) check box  
). To listen to audio from the client (PC), enable the Client (PC) to  
Camera check box.  
(
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IP Camera Web-Client  
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A
Surface Mounting Template  
HD3 Series Cameras Surface Mounting Template  
Apply to a clean, dry surface,  
free of dust and dirt  
6 Holes  
Use recommended drill bit  
as per screws (supplied)  
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Surface Mounting Template  
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B
Troubleshooting  
Technical Support  
Prior to calling Honeywell technical support, refer to the following topics for possible  
solutions to problems with your HD3MDIH/X camera. To contact the Honeywell Video  
Systems technical support team, call 1-800-796-2288 (North America only) or send an  
e-mail to [email protected].  
Any equipment returned to Honeywell Video Systems for warranty or service repair must  
have a Return Merchandise Authorization (RMA) number. The RMA number must be  
clearly marked on all return packages and internal paperwork.  
Problem: Lens Out of Optical Focus  
Possible solutions:  
1. Verify that the lens cap has been removed from the camera.  
2. This can also be caused by dirt, oil, grease, and fingerprints, and so on, that have  
accumulated on the lens or bubble. Check the lens and dome bubble, then clean  
them, if needed.  
Caution Use extreme caution when cleaning the lens and dome bubble so  
you do not scratch their optical surfaces. Prepare a washed-out  
cotton cloth or lens cleaning paper with alcohol or lens cleaning  
liquid. Clean by moving spirally from the lens center towards its rim.  
Repeat until the lens is completely clean.  
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Troubleshooting  
Problem: Live View Does Not Display the Expected Video  
Possible solutions:  
•
Ensure that your web browser settings have been configured to allow ActiveX controls  
(see Installing the Honeywell IP Utility and Web-Client Software on page 29 for  
information on setting up your browser).  
•
•
Ensure that the network cable from the camera is connected to both the camera and  
the network.  
Ensure that the camera assembly board DIP switch settings are configured correctly.  
Problem: Cannot Connect to a Device  
When the following message (Figure B-1) displays in the status bar of the IP Utility, your  
device connection is limited. Usually this warning indicates that your PC and the device  
your are connecting to are on different subnets. Contact your network administrator for help  
to resolve your network issue(s).  
Figure B-1  
Limited or No Connection Message  
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C
Specifications  
Note  
These specifications refer to all models, except where otherwise noted.  
Specifications are subject to change without notice.  
Video Signal Specifications  
NTSC  
PAL  
Scanning System:  
Progressive  
1/4” CMOS  
Image Sensor:  
Number of Pixels (H x V):  
Minimum Illumination:  
Video Output (local):  
S/N Ratio:  
1280 x 720 (HD); 640 x 480 (VGA)  
1.0 lux color @ 50 IRE, F1.2  
1.0 Vp-p @ 75 Ohms  
50 dB or more (AGC Off)  
Auto Gain Control (AGC):  
Auto Electronic Shutter (ELC):  
Automatic Lens Iris Control:  
White Balance (AWB):  
Lens Type:  
Off/On, selectable (20 – 40 dB)  
1/60 – 1/100,000 sec  
1/50 – 1/100,000 sec  
DC Iris level 1 – 25  
AWC, MWB (Manual Mode), AWC Push  
3.3 mm to 12.0 mm Vari-focal Auto Iris, F1.6  
Audio Signal Specifications  
Audio/Two-Way:  
Line in/out  
Electrical Specifications  
Input Voltage:  
24 VAC, PoE IEEE 802.3af  
17 – 28 VAC  
Input Voltage Range:  
Surge Suppression:  
Power Consumption:  
Mechanical  
1.5 kW transient  
5 W (max)  
Dimensions (WxH):  
See diagrams (Figure C-1, Figure C-2, Figure C-3,  
Figure C-4)  
Weight:  
1.5 lb (0.68 kg) camera only  
Construction:  
Housing: Polycarbonate  
Finish: Matte texture, Off-white  
Connectors:  
Local Video Output: 2-pin Molex connector  
Power Input: Removable screw block  
Alarm I/O: Removable screw block  
Audio I/O: Removable screw block  
Network: RJ45 connector  
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Specifications  
Environmental  
Temperature:  
Operating: 14°F to 122°F (-10°C to 50°C)  
Storage: -4°F to 140°F (-20°C to 60°C)  
Relative Humidity:  
IP Specifications  
Video Compression:  
Resolutions:  
0% to 85%, non-condensing  
MPEG-4, MJPEG  
Primary Stream  
Secondary Stream  
1280 x 720  
800 x 450  
640 x 360  
320 x 180  
640 x 360  
320 x 180  
Software Update:  
Field Upgradeable  
Frame Rate NTSC/PAL:  
Video Streaming:  
Up to 30/25 fps video in all resolutions  
Dual Streaming: H.264 and MJPEG  
Controllable frame rate and bandwidth  
Security:  
Users:  
Multiple user access levels with password protection  
1 Administrator; 1 Guest  
Video access from web  
browser:  
Camera live view for 1 client. Full control of all camera  
settings available to administrator  
Minimum web browsing  
requirements:  
Pentium IV CPU 3.1 GHz or equivalent AMD  
1 GB RAM  
Windows® 2003/XP  
Installation, Management, and Honeywell IP Utility software identifies the IP address,  
Maintenance:  
checks the status of the device. Firmware upgrades over  
HTTP, firmware available at www.honeywellvideo.com.  
Supported Protocols:  
HTTP, TCP, RTSP, RTP, UDP, ARP, DNS, RTCP, FTP,  
ICMP, DHCP, Bonjour, IGMP, Telnet  
Regulatory  
Emissions:  
Immunity:  
Safety:  
EN55022  
EN 50024  
General Product Safety Directive 2001/95/EC; UL 60950  
Mounts  
HD3MDIP-PK:  
HD3MDIP-WK:  
Pendant mount bracket  
Wall mount bracket  
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Figure C-1  
HD3MDIH/X Camera Side View with Dimensions  
4.9”(125.1 mm)  
Figure C-2  
HD3MDIH/X Camera Side View Dimensions without Skirt  
3.9”(97.7 mm)  
Figure C-3  
HD3MDIH/X Camera Side View Dimensions with Adapter Plate  
6.4”(161.5 mm)  
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Specifications  
Figure C-4  
HD3MDIH/X Camera Bottom View with Dimensions  
2.88”  
(73.10 mm)  
4.9”(125.1 mm)  
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D
Glossary  
AGC (Automatic Gain Control) Video Amplifier in a camera that boosts the amount of  
video gain (including the noise) to maintain a 1V p-p (1-volt peak-to-peak) video signal  
output. It becomes operational when the light level is low. The circuit is designed to  
compensate for fluctuations in scene illumination which would cause the video output  
level to be too low. If the video level (scene illumination) is adequate, the circuit does not  
apply any gain to the signal. As the video level falls, more gain is applied by the AGC  
circuit to the video signal.  
ALC (Automatic Light Compensation) Setting in an Auto Iris lens to control the iris  
opening. Adjusts between peak and average to respond to the bright part of the scene  
(peak setting) or the average value of the video signal (average setting).  
DHCP (Dynamic Host Configuration Protocol) Allows a server to dynamically assign  
IP addresses to nodes (workstations) automatically. Provides client information including  
subnetwork mask, gateway address, and DNS (Domain Address Server) addresses.  
DNR (Digital Noise Reduction) Digital Noise Reduction eliminates the “flicker” that can  
appear in an image under certain lighting conditions (for example, fluorescent lighting).  
DSS (Digital Slow Shutter) Automatically provides a clear image under low-light  
conditions (increasing magnification may cause noise/distortion).  
ELC (Electronic Light Control) Typically used with manual iris lenses. The image  
brightness is controlled electronically by the camera through automatically adjusting  
shutter speed for a properly exposed picture.  
Flickerless Eliminates the “flicker” that can appear in an image under certain lighting  
conditions (for example, fluorescent lighting). This is usually caused by the interaction of  
the shutter with the AC frequency of the lighting. The flickerless setting changes the  
camera shutter speed to a value that will not cause flicker (1/100 sec, NTSC, 1/120 sec  
for PAL). The side effect is that the camera sensitivity is reduced because the electronic  
iris feature has effectively been turned off and will no longer control the optimum exposure  
setting for available light conditions.  
FOV (Field of View) The part of the scene visible with a particular lens. The height  
(horizontal) and width (vertical) picture size at a given distance that can be seen through  
a lens. Generally, shorter focal length lenses have a wider field of view than those with  
longer focal lengths.  
Gain The amplification a system provides to a signal.  
IP Address A unique, 32-bit identifier for a specific TCP/IP host computer on a network.  
Iris Adjust Adjusts the iris to either open or close in response to changing light  
conditions.  
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Glossary  
NTSC (National Television Standards Committee) A standard of specifications for  
television transmission in the U.S., Canada, Japan, Central American, and half of South  
America. The North American system uses interlaced scans and 525 horizontal lines per  
frame at 30 frames per second.  
PAL (Phase Alternate Line) A standard of specifications for television transmission for  
color TV signals used in West Germany, England, Holland, Australia, and several other  
countries. It uses an interlaced format with 625 lines per frame at 25 frames per second.  
PoE (Power over Ethernet) A method of powering Ethernet-connected devices via the  
Ethernet cabling as defined in the IEEE 802.3af standard.  
Shutter Speed The speed at which the charge is read out from the CCD chip. Adjusts the  
light sensitivity of the camera. A faster (briefer) shutter speed can arrest the motion of a fast  
moving object (reduce image blur), rendering it sharp. Fast shutter speeds allow less light  
to all on the CCD and can darken the image. For fast shutter speeds, ensure there is  
adequate lighting. Usually selected using DIP switches on the side of the camera.  
Subnet Mask A number used to identify a subnetwork so that an IP address can be shared  
on a LAN.  
True Day/Night The incorporation of a moving mechanical IR filter within the camera  
ensures true 24 hour surveillance, providing high quality color images during the day and  
similar quality black & white images at night when used with IR lighting.  
UPS (Uninterruptible Power Supply) These are power supplies used in the majority of  
high security systems, whose purpose is to back up the system when the main power fails.  
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HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide  
Index  
components 17  
installation 18  
type 49  
A
ActiveX control 39  
administrator  
camera blinding 59  
camera components 17  
camera field of view change 60  
camera settings  
AGC 55  
privileges 30  
administrator password, default 33  
AGC (Automatic Gain Control) 55  
AGC (automatic gain control) 55  
alarm configuration 62  
alarm output settings 62  
alarm settings 62  
alarms, connecting 20  
ALC (automatic light compensation) 55  
APIPA address 36, 37, 50  
audio  
ALC 55  
AWC 57  
DayToNight 56  
detect time 56  
flickerless 56  
MWB 57  
NightToDay 56  
CAT5 Ethernet connector 23  
cautions 10, 21  
compliance 10  
components, camera 17  
compression ratio, setting 51  
compression settings 51, 52  
bit rate 53  
connections 19  
audio configuration 63  
audio connections 20  
audio settings 63  
auto  
configuration, IP network 35–37  
device discovery 33, 37  
log out, IP Utility 38  
frame rate 52  
auto exposure settings 55  
Auto White Balance Control mode 57  
Automatic Gain Control 55  
Automatic Light Compensation 55  
AWC (auto white balance control mode) 57  
GOP (group of pictures) 53  
maximum bit rate 53  
picture quality 53  
target bit rate 53  
configuration  
alarm 62  
audio 63  
configuring  
B
bit rate 52, 53  
IP network settings 35–37  
connect button 34  
connecting  
to devices 35, 45  
connections  
setting 51, 53  
viewing statistics 54  
blinding threshold 57, 60  
blur threshold 57, 59  
Bonjour software 31  
alarms 20  
audio 20  
C
audio, alarm 19  
CAT5 Ethernet 23  
video monitor 23  
customer service 11  
cabling, connecting 21  
camera  
adjusting 25  
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D
I
DayToNight 56  
installation  
declaration of conformance 11  
default  
mounting template 65  
installation procedure 16  
installed components 31  
installing the camera 18  
IP  
passwords 33  
default gateway 36  
defaults, restore factory 25  
device  
address 36, 37, 50  
APIPA 36  
connecting 35  
disconnecting 35  
discovering 33, 37  
information tab 49  
name 36  
DHCP 36  
network settings 35–37, 49  
IP address 36  
IP network settings 35  
default gateway 36  
IP address 36  
MAC address 36  
subnet mask 36  
IP Utility  
DHCP address 36, 37, 50  
digital noise reduction 55  
digital slow shutter 56  
disconnect button 34  
disconnecting, from IP Utility 35  
DNR 55  
description 29  
DSS 56  
disconnecting 35  
discovering devices 33, 37  
installing 32  
interface overview 34  
logging on 33  
E
EQUIP series  
manuals 32  
logging out 38  
uninstalling 40  
user types 30  
web-client and 38, 45  
IP Utility, logging onto 33  
F
factory defaults, restoring 25  
features, camera 13  
field of view adjustment 25  
field of view change 60  
field of view, adjusting 25  
finding installed user manuals 32  
firmware  
L
LAN 31  
launch web-client 34, 38, 45  
launching an IP Web-Client 44  
launching the IP Utility 33  
lens adjustment 27  
lens focus, adjusting 27  
limited/no connectivity button 34, 35  
line lock, adjusting 27  
live view tab  
settings 49  
upgrading 34  
flickerless 56  
frame rate 52  
setting 51  
viewing statistics 54  
functions, camera 17  
layout 47  
log off from the IP Web-Client 46  
logging onto an IP Web-Client 44  
logging onto the IP Utility 33  
G
gateway 36, 50  
GOP (group of pictures) 52, 53  
group of pictures (GOP) 53  
guest password, default 33  
guest user privileges 30  
M
MAC address 36, 37, 50  
manual white balance mode 57  
manual, configuration, IP network 35–37  
maximum bit rate 53  
maximum bit rate, setting 51  
motion detection 61  
H
HTTP server 33  
mounting template 18, 65  
mounting, template 18  
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MWB (manual white balance) mode 57  
software  
downloading from website 29, 32  
installing 31, 32  
uninstalling 40  
version 34  
N
netmask 36  
NightToDay 56  
normally closed 20  
normally open 20  
NTSC  
video format 50  
video resolution 52  
NTSC, video resolution 53  
software updates 15  
start menu 31  
statistics  
frame rate 54  
received bit rate 54  
statistics, viewing bit rate 54  
statistics, viewing frame rate 54  
subnet mask 36, 50  
system requirements 31  
O
opening an IP Web-Client 44  
operating system 31  
T
tamper detection 58  
target bit rate 52, 53  
P
target bit rate, setting 51  
technical support 67  
template, mounting 18  
thresholds, video analytics 57  
troubleshooting 67  
PAL  
video format 50  
video resolution 52  
PAL, video resolution 53  
password  
defaults 33  
picture quality 52, 53  
power, connecting 21  
priority 51  
priority order  
quality or bit rate 52  
processor 31  
U
uninstalling, software 40  
update user manuals 15  
updates, software 15  
upgrading firmware 34  
user manuals, hot to update 15  
user manuals, how to find installed 32  
user profiles 30  
profiles, user 30  
Q
quality 53  
V
quality priority setting 53  
video  
analytics tab 57  
format 50  
viewing live 47  
R
RAM 31  
video analytics 57  
blinding threshold 60  
blur threshold 59  
camera blinding 59  
field of view change 60  
motion detection 61  
sabotage detection  
sabotage detection 58  
scene change threshold 60  
tamper detection 58  
video blurring 59  
video blurring 59  
video monitor, connecting 23  
video motion detection 61  
VMD 61  
refresh button 34  
resolution 52  
resolution, setting 51  
S
scene change threshold 57, 60  
security settings, ActiveX 39  
service 11  
setting  
IP network 34  
settings  
alarm 62  
audio 63  
auto exposure 55  
Document 800-07361 Rev A  
12/10  
77  
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description 30  
launching and logging on/off 38  
user types 30  
W
warnings 10, 21  
warranty 11  
website 29, 32  
wiring  
alarm connection 20  
web browser 31  
web client  
compression settings 51  
web-client  
connections on board 22  
78  
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Honeywell Security Group Northern Europe  
Ampèrestraat 41  
1446 TR Purmerend, The Netherlands  
www.honeywell.com/security/nl  
+31.299.410.200  
Honeywell Security Group (Head Office)  
2700 Blankenbaker Pkwy, Suite 150  
Louisville, KY 40299, USA  
www.honeywellvideo.com  
+1.800.796.2288  
Honeywell Security Group Deutschland  
Johannes-Mauthe-Straße 14  
D-72458 Albstadt, Germany  
www.honeywell.com/security/de  
+49.74 31.8 01.0  
Honeywell Security Group Europe/South Africa  
Aston Fields Road, Whitehouse Industrial Estate  
Runcorn, Cheshire, WA7 3DL, UK  
www.honeywell.com/security/uk  
+44.01928.754028  
Honeywell Security Group Caribbean/Latin America  
9315 NW 112th Ave.  
Miami, FL 33178, USA  
Honeywell Security Group France  
Immeuble Lavoisier  
www.honeywellvideo.com  
+1.305.805.8188  
Parc de Haute Technologie  
3-7 rue Georges Besse  
92160 Antony, France  
Honeywell Security Group Pacific  
Level 3, 2 Richardson Place  
North Ryde, NSW 2113, Australia  
www.honeywellsecurity.com.au  
+61.2.9353.7000  
www.honeywell.com/security/fr  
+33.(0).1.40.96.20.50  
Honeywell Security Group Italia SpA  
Via della Resistenza 53/59  
20090 Buccinasco  
Milan, Italy  
www.honeywell.com/security/it  
+39.02.4888.051  
Honeywell Security Group Asia  
35F Tower A, City Center, 100 Zun Yi Road  
Shanghai 200051, China  
www.asia.security.honeywell.com  
+86 21.5257.4568  
Honeywell Security Group Middle East/N. Africa  
Post Office Box 18530  
Honeywell Systems Group España  
Avenida de Italia, n° 7  
LOB Building 08, Office 199  
P.I. - C.T.C. Coslada  
Jebel Ali, Dubai, United Arab Emirates  
www.honeywell.com/security/me  
+971.04.881.5506  
28820 Coslada, Madrid, Spain  
www.honeywell.com/security/es  
+34.902.667.800  
www.honeywellvideo.com  
+1.800.796.CCTV (North America only)  
[email protected]  
Document 800-07361 – Rev A – 12/10  
© 2010 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written  
permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot  
assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change  
without notice. Revisions or new editions to this publication may be issued to incorporate such changes.  
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