Owner’s Manual
Installation and Operation
Model:
XLR-PLUS-N-AU
XLR-PLUS-PB-AU
SAI Global
Ref No GSCS20194
AS4553:2008
NOTICE
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
WARNING
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury, or death.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
• DO NOT spray aerosols in the vicinity of this
appliance while it is in operation.
High temperatures may ignite clothing or other flammable
materials.
• What to do if you smell gas
- DO NOT try to light any appliance.
• DO NOT place articles on or against this appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
• Keep clothing, furniture, draperies and other flammable
materials away.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas suppli-
er’s instructions.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
NOT operate the appliance with the barrier removed.
- If you cannot reach your gas supplier, call
the fire department.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
This is a room sealed appliance and no other ventilation is
required than what is provided.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
1
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
A. Congratulations
Congratulations on selecting a Heat & Glo gas fireplace, an
elegant and clean alternative to wood burning fireplaces.
The Heat & Glo gas fireplace you have selected is designed
to provide the utmost in safety, reliability, and efficiency.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
As the owner of a new fireplace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.
Your new Heat & Glo gas fireplace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heat & Glo family of fireplace products!
We recommend that you record the following pertinent
information about your fireplace.
Homeowner Reference Information
Model Name: ___________________________________________ Date purchased/installed:__________________
Serial Number:__________________________________________ Location on fireplace:_____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
Listing Label Information/Location
The model information regarding your specific fireplace can be found on
the rating plate usually located in the control area of the fireplace.
Type of Gas
SAI Global Certification Nº:
DMS (mm)
Model Number
Serial Number
xxxx-xxx
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
3
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
D. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 21
B. Limited Lifetime Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . 6
6 Termination Locations
1 Listing and Code Approvals
A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . 22
A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
B. Gas Pressure Requirements . . . . . . . . . . . . . . . . . . . . . . . 9
C. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . . 9
D. Non-Combustible Materials Specification. . . . . . . . . . . . . . 9
E. Combustible Materials Specification . . . . . . . . . . . . . . . . . 9
F. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
7 Vent Information and Diagrams
A. Approved Pipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
B. Vent Table Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
C. Use of Elbows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
D. Measuring Standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
E. Vent Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
User Guide
8 Vent Clearances and Framing
2 Operating Instructions
A. Pipe Clearances to Combustibles . . . . . . . . . . . . . . . . . . 31
B. Wall Penetration Framing. . . . . . . . . . . . . . . . . . . . . . . . . 31
C. Install the Ceiling Firestop . . . . . . . . . . . . . . . . . . . . . . . . 32
D. Install Attic Insulation Shield. . . . . . . . . . . . . . . . . . . . . . . 33
A. Gas Fireplace Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
B. Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
C. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
D. Decorative Doors and Fronts . . . . . . . . . . . . . . . . . . . . . . 11
E. Decorative Media Options . . . . . . . . . . . . . . . . . . . . . . . . 11
F. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
G. Remote Controls, Wall Controls and Wall Switches. . . . . 11
H. IPI Battery Tray/Battery Installation . . . . . . . . . . . . . . . . . 11
I. Before Lighting Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . 11
I. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 12
J. Control Module Operation . . . . . . . . . . . . . . . . . . . . . . . . 13
K. After Fireplace is Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
L. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 14
9 Appliance Preparation
A. Top Vent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
B. Securing and Leveling the Appliance. . . . . . . . . . . . . . . . 35
C. Installing the Optional Heat-Zone®-240V Kit . . . . . . . . . . 35
10 Installing Vent Pipe (SLP Pipe)
A. Assemble Vent Sections. . . . . . . . . . . . . . . . . . . . . . . . . . 36
B. Assemble Slip Sections . . . . . . . . . . . . . . . . . . . . . . . . . . 37
C. Secure The Vent Sections . . . . . . . . . . . . . . . . . . . . . . . . 37
D. Disassemble Vent Sections . . . . . . . . . . . . . . . . . . . . . . . 38
E. Install Decorative Ceiling Components . . . . . . . . . . . . . . 38
F. Install Metal Roof Flashing. . . . . . . . . . . . . . . . . . . . . . . . 39
G. Assemble and Install Storm Collar. . . . . . . . . . . . . . . . . . 39
H. Install Vertical Termination Cap . . . . . . . . . . . . . . . . . . . . 40
I. Install Decorative Wall Components . . . . . . . . . . . . . . . . 40
J. Heat Shield Requirements for Horizontal Termination . . . 40
K. Install Horizontal Termination Cap . . . . . . . . . . . . . . . . . . 41
3 Maintenance and Service
A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . 15
B. Maintenance Tasks-Qualified Service Technician . . . . . . 16
4 Getting Started
Installer Guide
A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 17
B. Design and Installation Considerations . . . . . . . . . . . . . . 18
C. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . 18
D. Inspect Appliance and Components. . . . . . . . . . . . . . . . . 18
11 Gas Information
A. Gas Pressure Requirements . . . . . . . . . . . . . . . . . . . . . . 42
B. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
C. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . 43
5 Framing and Clearances
A. Selecting Appliance Location . . . . . . . . . . . . . . . . . . . . . . 19
B. Constructing the Appliance Chase. . . . . . . . . . . . . . . . . . 20
C. Clearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
12 Electrical Information
A. Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
B. IntelliFire Plus™ Ignition System Wiring . . . . . . . . . . . . . 44
C. Optional Accessories Requirements . . . . . . . . . . . . . . . . 44
D. Junction Cord Information . . . . . . . . . . . . . . . . . . . . . . . . 45
E. Electrical Service and Repair. . . . . . . . . . . . . . . . . . . . . . 45
4
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
F. Blower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
G. Control Module Operation . . . . . . . . . . . . . . . . . . . . . . . . 46
13 Finishing
A. Framing and Finishing Instructions . . . . . . . . . . . . . . . . . 53
B. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 56
C. Facing Material. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
D. Decorative Fronts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
14 Appliance Setup
A. Remove Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . 60
B. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 60
C. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
D. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
E. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
F. Install the Mesh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
G. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
H. Media Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
I. Verify Performance of Appliance . . . . . . . . . . . . . . . . . . . 61
15 Troubleshooting
A. IntelliFire Plus™ Ignition System . . . . . . . . . . . . . . . . . . . 62
16 Component Access
A. Decorative Front and Fixed Glass Assembly Removal . . 65
B. Valve Pressure Taps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
C. Control Module Access. . . . . . . . . . . . . . . . . . . . . . . . . . . 65
D. Media Tray Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
E. Burner and Base Pan Removal . . . . . . . . . . . . . . . . . . . . 65
F. Access Through the Valve Assembly . . . . . . . . . . . . . . . . 66
G. Gas Valve Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . 67
H. Pilot Assembly Replacement . . . . . . . . . . . . . . . . . . . . . . 67
17 Reference Materials
A. Appliance Dimension Diagram. . . . . . . . . . . . . . . . . . . . . 68
B. Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
C. Vent Components Diagrams . . . . . . . . . . . . . . . . . . . . . . 70
D. Service Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
E. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
= Contains updated information.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
5
Download from Www.Somanuals.com. All Manuals Search And Download.
B. Limited Lifetime Warranty
AUSTRALIAN WARRANTY INFORMATION
Warranty information in the attached manual is for international markets,
not Australia. For Australian warranty information, please see below.
Hearth & Home Technologies Inc (HHT)
7571 215th Street West, Lakeville, MN 55044
0011-1-651-345-1777
HHT extends the following manufacturer’s warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are
purchased from an HHT authorised dealer.
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will
be free from defects in materials and workmanship at the time of manufacture.
After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during
the applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion,
may fully discharge all of its obligations under this manufacturer’s warranty by replacing the product itself or refunding the
verified purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase
price of the product. This warranty is subject to conditions, exclusions and limitations as described below.
Warranty coverage begins on the date of original purchase. In the case of new home construction, coverage under this
manufacturer’s warranty begins on the date of first occupancy of the dwelling or six months after the sale of the product by
an independent, authorised HHT dealer/ distributor, whichever occurs earlier. The warranty period for this manufacturer’s
warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the instal-
lation or occupancy date. The manufacturer’s warranty period for parts and labour for covered components is produced in
the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas
appliances, and 10 years from the beginning date of warranty coverage for wood, pellet and coal appliances. These time
periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
Warranty Period
Parts Labor
Heat & Glo Manufactured Appliances and Venting
EPA
Components Covered
Gas
X
Wood
X
Pellet
X
Coal
X
Electric Venting
Wood
All Parts and Material Except
as covered by Conditions,
1 Year
X
X
X
Exclusion, and Limitations listed
Igniters, Electronic
Components, and Glass
X
X
X
X
X
X
2 years
3 years
X
X
X
Factory-installed blowers
Molded refractory panels
X
Firepots and burnpots
2000-645 (1-12)
6
Page 1 of 3
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
Warranty Period
Parts Labor
Heat & Glo Manufactured Appliances and Venting
EPA
Components Covered
Gas
Wood
Pellet
Coal
Electric Venting
Wood
5 years 1 years
7 years 3 years
X
X
Castings & baffles
Manifold tubs HEAT & GLO
chimney and termination
X
X
X
10 years 1 year
X
X
X
Burners, logs and refractory
Firebox and heat exchanger
Limited
3 year
X
X
X
X
X
X
X
X
Lifetime
All Replacement Parts
beyond warranty period
90 Days
X
X
OTHER RIGHTS
The HHT manufacturer’s warranty is in addition to other rights and remedies that you may have under Australian
law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
WARRANTY CONDITIONS AND EXCLUSIONS:
•
•
The HHT manufacturer’s warranty only covers HHT appliances that are purchased through an HHT authorised dealer
or distributor. A list of HHT authorised dealers is available on the HHT branded websites.
This warranty is only valid while the HHT appliance remains at the site of original installation.
WARRANTY EXCLUSIONS:
This HHT manufacturer’s warranty does not cover the following:
•
•
•
Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.
Damage to printed, plated, or enamelled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts in-
clude: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, light bulbs, batteries and the discoloration
of glass.
•
•
Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and com-
plaints related to this noise are not covered by this warranty.
Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to in-
stall the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation,
abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly
performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by
tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or forced air fur-
naces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7) installation or
use of components not supplied with the appliance or any other components not expressly authorized and approved
by HHT (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interrup-
tions or fluctuations of electrical power supply to the appliance.
2000-645 (1-12)
Page 2 of 3
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
7
Download from Www.Somanuals.com. All Manuals Search And Download.
•
•
•
Non Heat & Glo venting components, hearth components or other accessories used in conjunction with the appliance.
Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.
Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping
charges for parts
•
HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa-
tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider-
ation must be given to appliance location and configuration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
•
The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel finishes.
•
The appliance is subjected to prolonged periods of dampness or condensation.
There is any damage to the appliance or other components due to water or weather damage which is the result of, but not
limited to, improper chimney or venting installation.
HOW TO CLAIM
•
•
•
•
To make a claim against this warranty, contact your local distributor during regular business hours. See addresses
below for a dealer nearest you. (Vic) Pty Ltd ACN 005 872 159 (Jetmaster).
Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom
you originally purchased the product.
Check with Jetmaster in advance for any costs to you when arranging a warranty call. Travel and shipping charges for
parts are not covered by this manufacturers’ warranty.
HHT and Jetmaster will assess your claim. HHT or Jetmaster may need to inspect the product as part of the assess-
ment of your claim. If the product requires inspection, HHT or Jetmaster will discuss with you the best way for this to
occur.
•
To make a claim under this manufacturer’s warranty, you must be able to prove when you purchased the product. The
easiest way to do this is through your original proof of purchase, for example your invoice or receipt. However, if you
do not have your original proof of purchase HHT or Jetmaster may accept other evidence of the date of purchase.
Melbourne
Perth
Sydney
Jetmaster
Fireplace Corner
277 Lord Street
East Perth 6000
(08) 9228-2600
Jetmaster
10 Martin Avenue
Arncliff 2205
444 Swan Street
Richmond 3121
(03) 9429-5573
(02) 9597-7222
2000-645 (1-12)
Page 3 of 3
8
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
Listing and Code Approvals
1
A. Appliance Certification
C. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
MODELS: XLR-PLUS-N-AU, XLR-PLUS-PB-AU
LABORATORY: SAI Global
When installing above 2000 ft. (610 m) elevation:
TYPE: Gas Space Heating Appliance
STANDARD: AS4553:2008
Reduce input rate 4% for each 1000 ft. (305 m) above
2000 ft. (610 m).
The Heat & Glo gas appliances discussed in this Installer’s
Guide have been tested to certification standards and listed
by the applicable laboratories.
D. Non-Combustible Materials Specification
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750 ºC (1382 °F) and UL763
shall be considered non-combustible materials.
This appliance must be installed in accordance with the
rules in force.
NOX Class 5 for G20, NOX Class 5 for G31
B. Gas Pressure Requirements
E. Combustible Materials Specification
Pressure requirements for XLR-PLUS fireplaces are
shown in table below.
Materials made of or surfaced with wood, compressed pa-
per, plant fibers, plastics, or other material that can ignite
and burn, whether flame proofed or not, or plastered or
unplastered shall be considered combustible materials.
Two taps are provided on the right hand side of the gas
control for a test gauge connection to measure the inlet
and outlet pressures.
F. Electrical Codes
The fireplace and its individual shut-off valve must be dis-
connected from the gas supply piping system during any
pressure testing of the system at test pressures in excess
of 3.4 kPa.
All electrical safety testing has been done following the EN
60335-2-102 standard. Local codes apply.
If the fireplace must be isolated from the gas supply pip-
ing system by closing an individual shut-off valve, it must
be of the handle-less type.
Natural Gas
Propane
Butane
Inlet Gas Pressure
Outlet (Manifold) Gas Pressure
Gas Rate
1.13 - 3.40 kPa
.80 - .95 kPa
2.75 - 3.40 kPa
2.36 - 2.61 kPa
2.75 - 3.40 kPa
2.36 - 2.61 kPa
.405 m3
/
.134 m3
/
.111 m3
/
h
h
h
Maximum Gas Consumption
Burner Injector
26 MJ/h
26 MJ/h
22 MJ/h
DMS 42 (2.350 mm)
Ø .023 (.584 mm)
DMS .057 (1.450 mm)
Ø .014 (.356 mm)
DMS 55 (1.325)
Ø .010 (.254 mm)
Pilot Injector
Columns highlighted in gray = The gas control valve supplied with this product is approved for a maximum
inlet pressure of 3.40 kPa. For pressures over 3.40 kPa, an in line pressure regulator must be installed
upstream from the gas control valve.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
9
Download from Www.Somanuals.com. All Manuals Search And Download.
User Guide
Operating Instructions
2
• Install a physical barrier such as:
A. Gas Fireplace Safety
- A decorative firescreen.
- Adjustable safety gate.
WARNING
• Install a switch lock or a wall/remote control with child
protection lockout feature.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
• Keep remote controls out of reach of children.
Hot glass will cause burns.
• Never leave children alone near a hot fireplace, whether
operating or cooling down.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Teach children to NEVER touch the fireplace.
• Keep children away
• Consider not using the fireplace when children will be
present.
• CAREFULLY SUPERVISE children in same room as
fireplace.
Contact your dealer for more information, or visit: www.
hpba.org/safety-information.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other
flammable materials.
To prevent unintended operation when not using your fire-
place for an extended period of time (summer months,
vacations, trips, etc):
• Keep clothing, furniture, draperies and other flammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
NOT operate the appliance with the barrier removed.
• Remove batteries from remote controls.
• Turn off wall controls.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
• Unplug 6 volt adapter plug and remove batteries on IPI
models.
B. Your Fireplace
WARNING! Choking Hazard! Keep glass rock media
out of reach of children.
WARNING! DO NOT operate fireplace before read-
ing and understanding operating instructions. Failure
to operate fireplace according to operating instructions
could cause fire or injury.
If you expect that small children or vulnerable adults may
come into contact with this fireplace, the following precau-
tions are recommended:
DECORATIVE DOORS
(NOT SHOWN)
SECTION 2.D.
FIXED GLASS ASSEMBLY
(NOT SHOWN)
SECTION 14.E.
CLEAR SPACE
SECTION 2.C.
Figure 2.1 General Operating Parts
10
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
C. Clear Space
F. Fixed Glass Assembly
WARNING! DO NOT place combustible objects in front
of the fireplace or block louvers. High temperatures may
start a fire. See Figure 2.2.
See Section 14.E.
G. Remote Controls, Wall Controls and Wall
Switches
Avoid placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
Follow the instructions supplied with the control installed
to operate your fireplace:
For safety:
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
See your dealer if you have questions.
H. IPI Battery Tray/Battery Installation
The IntelliFire Plus™ PlusTM system has a battery backup
option. Battery longevity and performance will be affected
by the service temperatures of this appliance.
NOTICE: Batteries should only be used as a power source
in the event of an emergency such as an outage.
I. Before Lighting Fireplace
Before operating this fireplace for the first time, have a
qualified service technician:
Figure 2.2 Clear Space
• Verify all shipping materials have been removed from
inside and/or underneath the firebox.
D. Decorative Doors and Fronts
• Verify that rock media tray is securely fastened to the
base pan.
WARNING! Risk of Fire! Install ONLY doors or fronts
approved by Hearth & Home Technologies. Unapproved
doors or fronts may cause fireplace to overheat.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
This decorative front has been supplied with an
integral barrier to prevent direct contact with the fixed
glass panel. DO NOT operate the fireplace with the
barrier removed.
• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.
Contact your dealer or Hearth & Home Technologies if
the barrier is not present or help is needed to properly
install one.
WARNING! Risk of Fire or Asphyxiation! DO NOT op-
erate fireplace with fixed glass assembly removed.
For more information refer to the instructions supplied with
your decorative door or front.
E. Decorative Media Options
This appliance ships standard without a decorative media
option. For installation and removal of these decorative
media options, refer to installation instructions which ship
with the media options.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
11
I. Lighting Instructions (IPI)
The IPI system may be operated with four C-cell batteries. When using batteries, unplug the transformer. To prolong battery
life, remove them when using the transformer.
FOR YOUR SAFETY
LIGHTING
READ BEFORE LIGHTING
INSTRUCTIONS (IPI)
WARNING: If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
1. This appliance is equipped with an ignition
device which automatically lights the burner.
DO NOT try to light the burner by hand.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
A. This appliance is equipped with an
intermittent pilot ignition (IPI) device
which automatically lights the burn-
er. DO NOT try to light the burner by
hand.
GAS
VALVE
• If you cannot reach your gas sup-
plier, call the fire department.
B. BEFORE LIGHTING, smell all around
the appliance area for gas. Be sure to
smell next to the floor because some
gas is heavier than air and will settle
on the floor.
C. DO NOT use this appliance if any
part has been under water. Imme-
diately call a qualified service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.
2. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the floor. If
you smell gas, STOP! Follow “B” in the Safety
Information located on the left side of this la-
bel. If you do not smell gas, go to next step.
WHAT TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
3. To light the burner:
• DO NOT touch any electric switch; do
not use any phone in your building.
Equipped with wall switch: Turn ON/OFF switch
to ON.
Equipped with remote or wall control: Press
ON or FLAME button.
WARNING: CAUTION:
Equipped with thermostat: Set temperature to
desired setting.
Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gaso-
line and other liquids having flammable
vapors away.
DO NOT CONNECT LINE VOLT-
AGE (110/120 VAC OR 220/240
VAC) TO THE CONTROL VALVE.
4. If the appliance does not light after three tries,
call your service technician or gas supplier.
Improper installation, adjustment, al-
teration, service or maintenance can
cause injury or property damage. Re-
fer to the owner’s information manual
provided with this appliance.
TO TURN OFF
GAS TO APPLIANCE
1. Equipped with wall switch: Turn ON/OFF switch
DO NOT operate the appliance with
fixed glass assembly removed, cracked
or broken. Replacement of the fixed
glass assembly should be done by a
licensed or qualified service person.
to OFF.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
Equipped with remote or wall control: Press
OFF button.
NOT FOR USE
WITH SOLID FUEL
Equipped with thermostat: Set temperature to
lowest setting.
If not installed, operated, and main- For use with natural gas and propane.
tained in accordance with the manufac- A conversion kit, as supplied by the
turer’s instructions, this product could manufacturer, shall be used to convert
expose you to substances in fuel or this appliance to the alternate fuel.
2. Service technician should turn off electric
power to the control when performing service.
fuel combustion which are known to the
State of California to cause cancer, birth
Also Certified for Installation in a
Bedroom or a Bedsitting Room.
593-913G
defects, or other reproductive harm.
For assistance or additional informa-
Keep burner and control compartment
tion, consult a qualified installer, ser-
clean. See installation and operating
vice agency or the gas supplier.
instructions accompanying appliance.
For additional information on operating your
Final inspection by
12
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
J. Control Module Operation
Nine Hour Safety Shutdown Feature
1. The control module has an ON/OFF/REMOTE selector
switch that must be set.
This appliance has a safety feature that automatically
shuts down the fireplace after 9 hours of continuous
operation without receiving a command from the wall
switch or optional remote.
OFF Position: Appliance will ignore all power inputs and
will not respond to any commands from a wall switch or
optional remote. The unit should be in the OFF position
during installation, service, fuel conversion, and in the
event that the control goes into LOCK-OUT mode as a
result of an error code.
ON Position: Appliance will ignite and run continuously
in the HI flame setting, with no adjustment in flame
output. This mode of operation is primarily used for initial
installation and inspection.
REMOTE Position: Appliance will initiate commands from
a wired wall switch and/or one of the optional wireless
remote options.
2. A wall switch can be wired into the control module brown
and red wires. See Figure 12.1.
3. The control module has safety feature that automatically
shuts down the fireplace after 9 hours of continuous
operation without receiving a command from the wall
switch or optional remote.
4. If you intend to use both a wired wall switch and an optional
remote control to operate your fireplace, the wall switch
will override any commands given by the remote.
MODULE
SELECTOR
SWITCH
FLAME HI/LOW
SWITCH
STATUS
INDICATOR LED
NG/LP GAS-TYPE
SELECTOR SWITCH
Figure 2.3 Control Module
Note: The HI/LO and LP/NG switches on the control module
are non-functional on the XLR fireplace.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
13
K. After Fireplace is Lit
Initial Break-in Procedure
• The fireplace should be run three to four hours
continuously on high.
• Turn the fireplace off and allow it to completely cool.
• Remove fixed glass assembly. See Section 14.E.
• Clean fixed glass assembly. See Section 3.A.
• Replace the fixed glass assembly and run continuously
on high an additional 12 hours.
This cures the materials used to manufacture the fire-
place.
NOTICE! Open windows for air circulation during fire-
place break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
L. Frequently Asked Questions
ISSUE
SOLUTIONS
This is a result of gas combustion and temperature variations. As the fireplace warms, this con-
densation will disappear.
Condensation on the glass
Blue flames
This is a result of normal operation and the flames will begin to yellow as the fireplace is allowed
to burn for 20 to 40 minutes.
When first operated, this fireplace may release an odor for the first several hours. This is caused
by the curing of materials from manufacturing. Odor may also be released from finishing materials
and adhesives used near the fireplace. These circumstances may require additional curing related
to the installation environment.
Odor from fireplace
Film on the glass
This is a normal result of the curing process of the paint. Glass should be cleaned within 3 to 4
hours of initial burning. A non-abrasive cleaner such as gas appliance glass cleaner may be neces-
sary. See your dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the
sound produced by a furnace or heating duct. This noise does not affect the operation or longevity
of the fireplace.
Metallic noise
Wall above appliance feels hot to No action necessary. This appliance ships with a non-combustible material attached. Specifica-
the touch.
tions of the attached non-combustible material are listed in Section 1.E.
Glass rock media changes color
or luster
This is the normal response to prolonged heat exposure. The glass rock media may lose some
of its luster over time. See your dealer for replacement media.
14
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
Maintenance and Service
3
Decorative Doors
Frequency: Annually
Any safety screen or guard removed for servicing must be
replaced prior to operating the fireplace.
By: Homeowner
When properly maintained, your fireplace will give you
many years of trouble-free service. We recommend an-
nual service by a qualified service technician.
Tools needed: Protective gloves, stable work surface
• Refer to the installation instructions which ship with the
decorative door.
• Assess condition of screen and replace as necessary.
All parts listed in this manual may be ordered from an au-
thorized dealer. A list of available service parts is located in
Section 17.C of this manual and in the installation instruc-
tions included in decorative media.
• Inspect for scratches, dents or other damage and repair as
necessary.
• Check that louvers are not blocked.
• Vacuum and dust surfaces.
A. Maintenance Tasks-Homeowner
Venting
Installation and repair should be done by a qualified service
technician only. The fireplace should be inspected before
use and at least annually by a professional service person.
Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service ap-
pointment.
• Inspect venting and termination cap for blockage or obstruc-
tion such plants, bird nests, leaves, snow, debris, etc.
• Verify termination cap clearance to subsequent construction
(building additions, decks, fences, or sheds). See Section
6.
CAUTION! Risk of Burns! The fireplace should be turned
off and cooled before servicing.
• Inspect for corrosion or separation.
Glass Cleaning
Frequency: Seasonally
By: Homeowner
• Verify weather stripping, sealing and flashing remains intact.
• Inspect draft shield to verify it is not damaged or missing.
Remote Control
Frequency: Seasonally
Tools Needed: Protective gloves, glass cleaner, drop
cloth and a stable work surface.
By: Homeowner
CAUTION! Handle fixed glass assembly with care.
Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
Tools needed: Replacement batteries and remote control
instructions.
• Locate remote control transmitter and receiver.
• Verify operation of remote. Refer to remote control operation
instructions for proper calibration and setup procedure.
• DO NOT clean glass while it is hot
• Prepare a work area large enough to accommodate fixed
glass assembly and door frame by placing a drop cloth
on a flat, stable surface.
• Place batteries as needed in remote transmitters and
battery-powered receivers.
• Place remote control out of reach of children.
Note: Fixed glass assembly and gasketing may have res-
idue that can stain carpeting or floor surfaces.
If not using your fireplace for an extended period of time
(summer months, vacations/trips, etc), to prevent unintend-
ed operation:
• Remove door or decorative front from fireplace and set
aside on work surface.
• Remove batteries from remote controls.
• Unplug 6 volt adapter plug on IPI models.
• See Section 14.E for instructions to remove fixed glass
assembly.
Decorative Media Options
Frequency: Maintenance is not required
By: Homeowner
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer)
Tools needed: Protective gloves and safety glasses.
• The decorative media options DO NOT require routine
maintenance if they are properly installed. Refer to the
installation instructions which ship the decorative media to
verify correct installation.
• Reinstall door or decorative front.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
15
B. Maintenance Tasks-Qualified Service
Technician
Burner Ignition and Operation
Frequency: Annually
The following tasks must be performed by a qualified ser-
vice technician.
By: Qualified Service Technician
Tools needed: Protective gloves, vacuum cleaner, whisk
broom, flashlight, voltmeter, indexed drill bit set, and a
manometer.
Gasket Seal and Glass Assembly Inspection
Frequency: Annually
• Verify burner is properly secured and aligned with pilot
or igniter.
By: Qualified Service Technician
Tools needed: Protective gloves, drop cloth and a stable
work surface.
• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.
• Inspect gasket seal and its condition.
• Check for smooth lighting and ignition carryover to all
ports. Verify that there is no ignition delay.
• Inspect fixed glass assembly for scratches and nicks that
can lead to breakage when exposed to heat.
• Inspect for lifting or other flame problems.
• Confirm there is no damage to glass or glass frame.
Replace as necessary.
• Verify air shutter setting is correct. See Section 14.G for
required air shutter setting. Verify air shutter is clear of
dust and debris.
• Verify that fixed glass assembly is properly retained and
attachment components are intact and not damaged.
Replace as necessary.
• Inspect orifice for soot, dirt and corrosion. Verify orifice
size is correct. See Service Parts List for proper orifice
sizing.
Firebox
• Verify manifold and inlet pressures. Adjust regulator as
required.
Frequency: Annually
By: Qualified Service Technician
• Inspect pilot flame pattern and strength. See Figure 3.1
for proper pilot flame pattern. Clean or replace orifice
spud as necessary.
Tools needed: Protective gloves, sandpaper, steel wool,
cloths, mineral spirits, primer and touch-up paint.
• Inspect for paint condition, warped surfaces, corrosion
or perforation. Sand and repaint as necessary.
• Inspect IPI flame sensing rod for soot, corrosion and
deterioration. Polish with fine steel wool or replace as
required.
• Replace fireplace if firebox has been perforated.
• Verify that there is not a short in flame sense circuit
by checking continuity between pilot hood and flame
sensing rod. Replace pilot as necessary.
Control Compartment and Firebox Top
Frequency: Annually
By: Qualified Service Technician
Tools needed: Protective gloves, vacuum cleaner, dust
cloths
• Vacuum and wipe out dust, cobwebs, debris or pet hair.
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.
• Remove all foreign objects.
• Verify unobstructed air circulation.
Gas Pressure Information
Frequency: Upon initial installation and gas valve re-
placement or service.
By: Qualified Service Technician
Figure 3.1 IPI Pilot Flame Pattern
Tools needed: Protective gloves, manometer, flashlight,
screw driver set.
• Gas pressure taps are accessible by removing the deco-
rative front and fixed glass assembly. Refer to Section
11.A for information related to the gas valve and gas
pressure settings.
16
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
Installer Guide
Getting Started
4
A. Typical Appliance System
NOTICE: Illustrations and photos reflect typical installations and are for design purposes only. Illustrations/diagrams are not
drawn to scale. Actual product may vary from pictures in manual
Note: Dual venting configurations
ARE NOT allowed. Appliance MUST
HORIZONTAL
TERMINATION CAP
(SECTION 10.K)
be vented EITHER vertically OR
horizontally.
WALL PENETRATION
FRAMING (SECTION 8.B)
VERTICAL TERMINATION CAP
(SECTION 10.H)
NON-COMBUSTIBLE ROOF
FLASHING MAINTAINS MINIMUM
CLEARANCE AROUND PIPE
(SECTION 10.F)
STORM COLLAR
(SECTION 10.G)
VENT PIPE PENETRATES
ROOF PREFERABLY
WITHOUT AFFECTING
ROOF RAFTERS
(SECTION 8.C)
ATTIC INSULATION
SHIELD (NOT SHOWN)
MUST BE USED HERE
TO KEEP INSULATION
AWAY FROM VENT PIPE
IF ATTIC IS INSULATED.
(SECTION 8.D)
VENT PIPE
(SECTIONS 7 and 8)
CEILING FIRESTOP
ON FLOOR OF ATTIC
(SECTION 8.C)
FRAMING HEADED
OFF IN CEILING
JOISTS (SECTION 8.C)
FRAMING/HEADER
(SECTION 5)
REQUIRED ISOLATION SWITCH: AS5601
LOCATION WITHIN 1 METER OF
FIREPLACE, SUBJECT TO MANTEL
PIECE, ETC. CHECK TO ENSURE IT
REMAINS CLEAR ON ANY MANTEL PIECE
INSTALLATION
OPTIONAL WALL SWITCH
HEATER MUST BE INSTALLED AND
FLUE PENETRATION COMPLETE
PRIOR TO FINISH SHEETING
GAS LINE
(SECTION 11)
Figure 4.1 sta
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
17
B. Design and Installation Considerations
D. Inspect Appliance and Components
Heat & Glo direct vent gas appliances are designed to
operate with all combustion air siphoned from outside of
the building and all exhaust gases expelled to the outside.
No additional outside air source is required.
• Carefully remove the appliance and components from
the packaging.
• The vent system components and decorative doors and
fronts may be shipped in separate packages.
Before installing, determine the following:
• Where the appliance is to be installed.
• The vent system configuration to be used.
• Gas supply piping.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
• Read all of the instructions before starting the instal-
lation. Follow these instructions carefully during the
installation to ensure maximum safety and benefit.
• Electrical wiring requirements.
• Framing and finishing details.
WARNING! Risk of Fire or Explosion! Damaged parts
could impair safe operation. DO NOT install damaged, in-
complete or substitute components. Keep appliance dry.
• Whether optional accessories—devices such as a wall
switch or remote control—are desired.
Hearth & Home Technologies disclaims any responsibility for,
and the warranty will be voided by, the following actions:
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. For
assistance or additional information, consult a qualified
service technician, service agency or your dealer.
• Installation and use of any damaged appliance or vent
system component.
• Modification of the appliance or vent system.
• Installation other than as instructed by Hearth & Home
Technologies.
C. Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.
• Improper positioning of the gas logs or the glass door.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
Tape measure
Pliers
Framing material
Non-corrosive leak check solution
Phillips screwdriver (magnetic)
Framing square
Any such action may cause a fire hazard.
Hammer
Gloves
WARNING! Risk of Fire, Explosion or Electric Shock!
DO NOT use this appliance if any part has been under
water. Call a qualified service technician to inspect the
appliance and to replace any part of the control system
and/or gas control which has been under water.
Voltmeter
Plumb line
Level
Electric drill and bits - 1/4 in. (6 mm)
Safety glasses
Reciprocating saw
Manometer
Flat blade screwdriver
Caulking material (149 °C (300 °F) minimum continuous
exposure rating)
One 1/4 in. (6 mm) female connection (for optional fan)
18
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
Framing and Clearances
5
NOTICE: Illustrations reflect typical installations and are
FOR DESIGN PURPOSES ONLY. Illustrations/diagrams
are not drawn to scale. Actual installation may vary due to
individual design preference.
A. Selecting Appliance Location
When selecting a location for the appliance it is important to
consider the required clearances to walls (see Figure 5.1).
WARNING! Risk of Fire or Burns! Provide adequate
clearance around air openings and for service access.
Due to high temperatures, the appliance should be locat-
ed out of traffic and away from furniture and draperies.
A
E
254 mm
D*
ALCOVE
INSTALLATION
A
B
C
TOP VENT
ONE 90ºELBOW
TOP VENT
ONE 90° ELBOW
B
F
A
B
C
D*
E
F
See Section D.
Figure 5.5 & 5.6
Inches
53-1/8
48
75-3/16
19-5/16
17-3/4
See Section D.
Figure 5.5 & 5.6
Millimeters
1350
1220
1910
490
450
Figure 5.1 Appliance Locations
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
19
Download from Www.Somanuals.com. All Manuals Search And Download.
B. Constructing the Appliance Chase
C. Clearances
A chase is a vertical box-like structure built to enclose the
gas appliance and/or its vent system. In cooler climates
the vent should enclosed inside the chase.
NOTICE: Install appliance on hard metal or wood surfaces
extending full width and depth. DO NOT install directly
on carpeting, vinyl, tile or any combustible material other
than wood.
NOTICE: Treatment of ceiling firestops and wall shield
firestops and construction of the chase may vary with the
type of building. These instructions are not substitutes
for the requirements of local building codes. Therefore,
you MUST check local building codes to determine the
requirements to these steps.
WARNING! Risk of Fire! Maintain specified air space
clearances to appliance and vent pipe:
• Insulation and other materials must be secured to prevent
accidental contact.
• The chase must be properly blocked to prevent blown
insulation or other combustibles from entering and
making contact with fireplace or chimney.
Chases should be constructed in the manner of all out-
side walls of the home to prevent cold air drafting prob-
lems. The chase should not break the outside building
envelope in any manner.
• Failure to maintain airspace may cause overheating and
a fire.
Note: Figure 5.2 shows the fireplace installed on the
floor. However, this fireplace can be elevated off the floor
provided that the fireplace is properly supported by framing
materials and the ceiling clearances are maintained.
MEASURE FROM TOP
OF FIREPLACE OPENING
NOTE: Frame opening height is greater than plaster opening height.
A
E
F
B
H
J
C
G
D
I
MINIMUM FRAMING DIMENSIONS*
A
B
C
D
E
F
G
H
I
J
Rough
Opening
Rough
Rough
Rough
Clearance Combustible Combustible Behind
Sides of
Front of
Opening Opening Opening
to Ceiling
Floor
Flooring
Appliance Appliance Appliance
(Vent Pipe) (Height) (Depth) (Width)
Inches
8-11/16
220
42-1/8 18-1/8
1070 460
50
31
0
0
0
0
1-1/8
30
1-1/8
30
3-1/2
91
Millimeters
1270
790
Figure 5.2. Clearances to Combustibles
20
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
Front Side Finishing Detail
D. Mantel and Wall Projections
WARNING! Risk of Fire! Comply with all minimum clear-
ances to combustibles as specified. Framing or finishing
material closer than the minimums listed must be construct-
ed entirely of noncombustible materials (i.e., steel studs,
concrete board, etc).
1-1/8 in. (30 mm)
FRAMING
Mantels (Combustible/Non-Combustible)
3/8 in. (10 mm)
Thick Wall
Sheathing
12 in. (300 mm)
1-1/2 in. (37 mm)
MAX.
MEASUREMENT
FROM TOP OF
FIREPLACE
OPENING
3/8 in (10 mm) BUILDING MATERIAL
14-1/8 in
(360 mm)
MIN.
Figure 5.5 Front Side Finishing Detail
3-1/2 in.
(89 mm)
3/8 in. (10 mm) THICK
WALL SHEATHING
Figure 5.3 Clearances To Combustible Mantels Or Other
Combustibles Above Appliance
NON-COMBUSTIBLE
BOARD SHIPPED
WITH APPLIANCE
Note: For non-combustible fireplace finish material (marble,
stone, etc) specifications refer to Section 13.
1 in.
(25 mm)
Mantel Leg (Combustible/Non-Combustible)
TOP VIEW
3-1/8 in.
(80 mm)
UNLIMITED
1 in. (25 mm)
Figure 5.6 Non-Combustible Zone
MINIMUM
Figure 5.4 Mantel Leg or Wall Projections
(Acceptable on both sides of opening)
Note: AIR SPACE denoted in Figure 5.6 is defined by the
nailing tabs and top metal standoffs.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
21
Termination Locations
6
A. Vent Termination Minimum Clearances
A
B
6 in. mm (min.) up to 20 in.
(152 mm (min.) up to 508 mm)
18 in. minimum
(457 mm minimum)
WARNING
Fire Risk.
20 in. minimum
(508 mm minimum)
0 in. minimum
(0 mm minimum)
Maintain vent clearance to combustibles as
specified.
• DO NOT pack air space with insulation or other
materials.
Gas, Wood or Fuel Oil
Termination Cap
Failure to keep insulation or other materials away
from vent pipe may cause overheating and fire.
B
A *
HORIZONTAL
OVERHANG
Gas
Termination
Cap **
510 mm MIN.
610 mm MIN.
VERTICAL
WALL
LOWEST
DISCHARGE
OPENING
TERMINATION
CAP
*
If using decorative cap cover(s), this distance may need to be
increased. Refer to the installation instructions supplied with the
decorative cap cover.
X
305 mm
In a staggered installation with both gas and wood or fuel oil
terminations, the wood or fuel oil termination cap must be
higher than the gas termination cap.
**
ROOF PITCH
IS X/ 305 mm
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
Figure 6.2 Staggered Termination Caps
Angle
H (Min.) mm
0°-26.6°
..........................................................500*
26.6°-30.3° ..........................................................500*
30.3°-33.7° ..........................................................500*
33.7°-36.9° ..........................................................610*
36.9°-39.8° ..........................................................760
39.8°-42.5° ..........................................................990
42.5°-45.0° ........................................................1220
45.0°-49.4° ........................................................1520
49.4°-53.1° ........................................................1830
53.1°-56.3° ........................................................2130
56.3°-59.0° ........................................................2290
59.0°-60.3° ........................................................2440
*910 mm minimum in snow regions
Figure 6.1 Minimum Height From Roof To Lowest Discharge
Opening
22
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
a
T
h
h
j
c
e
e
j
j
d
See note 3
openable
window
h
P
door
n
g
M
T
k
f
d
I
c
b
g
T
k
See note 2
T = Flue terminal
I = Mechanical air inlet
M = Gas meter
P = Electricity meter or fuse box
Shading indicates prohibited
areas for flue terminals
a
-
Below eaves, balconies or other projections:
MIN. CLEARANCE - in. (mm)
Appliances up to 50 MJ/h input.................................................................................... 12 (300)
Appliances over 50 MJ/h input...............................................................................20-1/2 (500)
From the ground or above a balcony............................................................................... 12 (300)
From a return wall or external corner.........................................................................20-1/2 (500)
From a gas meter (M)...................................................................................................... 39 (1000)
From an electricity meter or fuse box (P)...................................................................20-1/2 (500)
From a drain or soil pipe.................................................................................................... 6 (150)
Horizontally from any building structure (unless appliance approved
b
c
d
e
f
-
-
-
-
-
-
g
for closer installation) or obstruction facing a terminal...............................................20-1/2 (500)
From any other flue terminal, cowl, or combustion air intake ....................................20-1/2 (500)
Horizontally from an openable window, door, non-mechanical air
h
j
-
-
inlet, or any other opening into a building, with the exception of
sub-floor ventilation:
Appliances up to 150 MJ/h input............................................................................20-1/2 (500)
Appliances over 150 MJ/h input................................................................................... 60 (1500)
From a mechanical air inlet, including a spa blower....................................................... 60 (1500)
Vertically below an openable window, non-mechanical air
k
n
-
-
inlet or any other opening into a building, with the exception of ...................................... See table
sub-floor ventilation................................................................................................................ below
CLEARANCE
Space Heaters
Up to 50 MJ/h input
6 in. (150 mm)
All other appliances
Over 50 MJ/h input and
Up to 150 MJ/h input
Up to 50 MJ/h input
20 in. (500 mm)
Over 50 MJ/h input
59 in. (1500 mm)
39 in. (1000 mm)
NOTES: 1. All distances are measured vertically or horizontally along the wall to a point
in line with the nearest part of the terminal.
2. Prohibited area below electricity meter or fuse box extends to ground level.
3. See clause 5.13.6.6 for restrictions on a flue terminal under a roofed area.
4. See Appendix J, Figure J1(a) and J2(a) for clearances required from a flue
terminal to a LP Gas cylinder. A flue terminal is considered to be a source of ignition.
MINIMUM CLEARANCES REQUIRED FOR BALANCED FLUE TERMINALS
OR THE FLUE TERMINALS OF OUTDOOR APPLIANCES
Figure 6.3 Minimum Clearances for Termination
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
23
Download from Www.Somanuals.com. All Manuals Search And Download.
Vent Information and Diagrams
7
A. Approved Pipe
D. Measuring Standards
This appliance is approved for use with Hearth & Home
Technologies SLP venting systems. Refer to Section
17.B for vent component information.
Vertical and horizontal measurements listed in the vent
diagrams were made using the following standards.
• Pipe measurements are shown using the effective length
of pipe (see Figure 7.2).
DO NOT mix pipe, fittings or joining methods from differ-
ent manufacturers.
• Measurements are made from the appliance outer wrap,
not from the standoffs.
The pipe is tested to be run inside an enclosed wall.
There is no requirement for inspection openings at each
joint within the wall.
• Horizontal terminations are measured to the outside
mounting surface (flange of termination cap).
WARNING! Risk of Fire or Asphyxiation. This appli-
ance requires a separate vent. DO NOT vent to a pipe
serving a separate solid fuel burning appliance.
• Vertical terminations are measured to bottom of
termination cap.
• Horizontal pipe installed level with no rise.
NOTICE: The SLP-HRC-SS and SLP-HRC-ZC-SS ter-
mination caps are NOT approved for use with propane or
butane fuel.
Effective Height/Length
Pipe
SLP4
In.
4
mm
102
B. Vent Table Key
The abbreviations listed in this vent table key are used in
the vent diagrams.
SLP6
6
152
Effective
Height/
Length
SLP12
SLP24
SLP36
SLP48
SLP6A
SLP12A
12
24
36
48
2-6
2-12
305
Symbol
Description
610
914
First section (closest to appliance) of vertical length
V1
1219
51 - 152
51 - 305
Second section of vertical length
V2
H1
H2
First section (closest to appliance) of horizontal length
Subsequent sections of horizontal length
Figure 7.2 SLP Pipe Effective Length
C. Use of Elbows
E. Vent Diagrams
Diagonal runs have both vertical and horizontal vent as-
pects when calculating the effects. Use the rise for the
vertical aspect and the run for the horizontal aspect (see
Figure 7.1).
General Rules:
• When penetrating a combustible wall, a wall shield
firestop must be installed.
Two 45º elbows may be used in place of one 90º elbow.
On 45º runs, one foot of diagonal is equal to 8-1/2 in. (216
mm) horizontal run and 8-1/2 in. (216 mm) vertical run. A
length of straight pipe is allowed between two 45º elbows
(see Figure 7.1).
• When penetrating a combustible ceiling, a ceiling firestop
must be installed.
• Horizontal runs of vent do not require vertical rise;
horizontal runs may be level.
Vertical
8-1/2 in.
(216 mm)
Horizontal
Figure 7.1
24
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
WARNING
Fire Risk. Explosion Risk.
Do NOT pack insulation or other combustibles between ceiling firestops.
•
•
ALWAYS maintain specified clearances around venting and firestop systems.
Install wall shield and ceiling firestops as specified.
Failure to keep insulation or other material away from vent pipe may cause fire.
Top Vent - Horizontal Termination
Venting with 1 elbow
V Minimum
H1 Maximum
457 mm
Note: Use SLP Series
components only.
90 Elbow
305 mm (1 ft.)
457 mm (1.5 ft.)
610 mm (2 ft.)
762 mm (2.5 ft.)
914 mm (3 ft.)
1066 mm (3.5 ft.)
1.2 m (4 ft.)
914 mm (3 ft.)
1067 mm (3.5 ft.)
1.52 m (5 ft.)
1.85 m (6 ft.)
2.13 m (7 ft.)
3.05 m (10 ft.)
4.6 m (15 ft.)
Note: All appliances that will burn butane must have
a 10 in. (254 mm) vertical section of pipe
before any other venting.
H Max. =4.6 m (15 ft.)
V + H Max. = 12.2 m
V1
H1
Figure 7.3
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
25
Download from Www.Somanuals.com. All Manuals Search And Download.
1. Top Vent - Horizontal Termination - (continued)
Top Vent - Horizontal Termination
Venting with 2 elbows
V Minimum
90° Elbow
H1 + H2 Maximum
305 mm (1 ft.)
610 mm (2 ft.)
914 mm (3 ft.)
1.22 m (4 ft.)
1.53 m (5 ft.)
1.8 m (6 ft.)
Note: Use SLP Series
components only.
305 mm (1 ft.)
457 mm (1.5 ft.)
610 mm (2 ft.)
762 mm (2.5 ft.)
914 mm (3 ft)
1066 mm (3.5 ft.)
1.2 m (4 ft.)
Note: All appliances that will burn butane must have
a 12 in. (305 mm) vertical section of pipe before
any other venting.
2.75 m (9 ft.)
4.6 m (15 ft.)
H + H1 Max. = 4.6 m (15 ft.)
V + H + H1 Max. = 12.2 m (40 ft.)
V1
H2
H1
INSTALLED
HORIZONTALLY
Figure 7.4
26
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
Top Vent - Vertical Termination
No Elbows
V1 Max= 13.4 m ( 44 ft.)
Exhaust Restrictor Instructions
1. Locate the inner firebox exhaust restrictor. Figure 7.6.
2. Remove restrictor for XLR-LOGS kit.
Note: If installing a vertical vent/termination off the top of the
appliance, the optional exhaust restrictor may be needed.
Note: Use SLP Series
components only.
Figure 7.6 Standard Restrictor
3. Replace existing restrictor with small cut-out restrictor
in manual bag for installations with more than 6-1/2 ft.
(2 m) of vertical piping. See Figure 7.7.
V1
Figure 7.7 Restrictor with Small Cut-Out
Figure 7.5 Vertical Vent Maximum
Exhaust restrictors are recommended for these vertically
terminated products which have excessive draft. Exhaust
restrictors will compensate for high draft. and restore vi-
sual flame height. If the vent configuration has a total ver-
tical of 6-1/2 ft. - 44 ft. (2 m - 13.4 m), an exhaust restrictor
may be needed. The exhaust restrictor is located in the
appliance manual bag.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
27
Top Vent - Vertical Termination
Venting with 2 elbows
V1 Minimum
90° Elbow
H Maximum
2 ft. (610 mm)
3 ft. (914 mm)
5 ft. (1.5 m)
V2
*
V1 + V2 Minimum
*
*
*
*
*
6 in. (152 mm)
18 in. (457 mm)
36 in. (914 mm)
43 in. (1.1 m)
*
*
7 ft. (2.1 m)
*
15 ft. (4.6 m)
*
H Max. = 15 ft. (4.6 m)
V1 + V2 + H Max. = 40 ft. (12.2 m)
* No specific restrictions on this value EXCEPT V1 + V2 + H cannot exceed 12.2 m
Note: Use SLP Series
components only.
Note: All appliances that will burn butane must have
a 12 in. (305 mm) vertical section of pipe before
any other venting.
V2
V1
H1
Figure 7.8
28
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
Top Vent - Vertical Termination
Venting with 3 elbows
V1 Minimum
90° Elbow
H1 + H2 Maximum
1 ft. (305 mm)
2 ft (610 mm)
5 ft. (1.2 m)
V2
*
V1 + V2 Minimum
*
*
*
*
*
1 ft. (305 mm)
2 ft. (610 mm)
3 ft. (914 mm)
4 ft. (1.2 m)
*
*
6 ft. (1.8 m)
*
14 ft. (4.3 m)
*
H Max. = 14 ft. (4.3 m)
V1 + V2 + H1 + H2 Max. = 40 ft. (12.2 m)
* No specific restrictions on this value EXCEPT V1 + V2 + H1 + H2 cannot exceed 40 ft. (12.2 m)
Note: Use SLP Series
components only.
Note: All appliances that will burn butane must have
V2
a 12 in. (305 mm) vertical section of pipe before
any other venting.
H1
H2
V1
INSTALLED
HORIZONTALLY
Figure 7.9
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
29
Download from Www.Somanuals.com. All Manuals Search And Download.
Top Vent - Vertical Termination
Venting with 4 elbows
V1 Min.
H1 Max.
V2 Min.
H2 Max.
V3 Min.
Note: Use SLP Series
components only.
18 in. (457 mm)
5 ft. (1.2 m)
5 ft. (1.2 m)
5 ft. (1.2 m)
3 ft. (1.0 m)
V1 + V2 + V3 + H1 + H2 Maximum= 40 ft. (12.2 m)
Note: All appliances that will burn butane must have
a 12 in. (305 mm) vertical section of pipe before
any other venting.
V3
V2
H2
H1
V1
Figure 7.10
30
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
Vent Clearances and Framing
8
A. Pipe Clearances to Combustibles
B. Wall Penetration Framing
WARNING! Risk of Fire! Maintain air space clearance to
vent. DO NOT pack insulation or other combustibles:
Combustible Wall Penetration
Whenever a combustible wall is penetrated, you must
frame a hole for the wall shield firestop(s). The wall shield
firestop maintains minimum clearances and prevents cold
air infiltration.
• Between ceiling firestops
• Between wall shield firestops
• Around vent system
• The opening must be framed on all four sides using the
same size framing materials as those used in the wall
construction.
Failure to keep insulation or other material away from
vent pipe may cause over heating and fire.
• SLP pipe - A wall shield firestop must be placed on each
side of an interior wall. A minimum 1-1/2 in. (38 mm)
overlap of attached heat shields must be maintained.
Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm).
• SLP heat shield - designed to be used on a wall 4-3/8 in. to 7-5/8 in. (111 mm to
194 mm) thick.
• If wall thickness is less than 4-3/8 in. (111 mm) the existing heat shields must be
field trimmed. If wall thickness is greater than 7-5/8 in. (194 mm) a DVP-HSM-B will
be required.
• See Section 10.K. for information for regarding the in-
stallation of a horizontal termination cap.
Non-Combustible Wall Penetration
Heat
Shield
2-1/2 in. (64 mm)
top clearance
Heat
3 in. (76 mm)
top clearance
If the hole being penetrated is surrounded by noncom-
bustible materials such as concrete, a hole with diameter
10 in. (254 mm) greater than the pipe is acceptable.
Shield
1 in. (25 mm)
clearance around
vertical sections
Whenever a non-combustible wall is penetrated, the wall
shield firestop is only required on one side and no heat
shield is necessary.
1 in
1/2 in. (13 mm)
clearance
bottom & sides
(25 mm)
bottom
clearance
Wall
Shield
Firestop
WALL
DO NOT PACK WITH
INSULATION OR
OTHER MATERIAL
Figure 8.1 Horizontal Venting Clearances To Combustible
Materials
10 in.
10 in.
(254 mm)
(254 mm)
B
A
A*
B
48 in.
47-1/4 in
(1220 mm) (1200 mm)
* Shows center of vent framing hole for top venting. The center of the hole
is 1 in. (25 mm) above the center of the horizontal vent pipe.
Figure 8.2 Wall Penetration
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
31
C. Install the Ceiling Firestop
A ceiling firestop MUST be used between
floors and attics.
• SLP pipe only - Frame opening 9 in. x 9
in. (229 mm x 229 mm) whenever the vent
penetrates a ceiling/floor (see Figure 8.3).
ATTIC ABOVE
• Frame the area with the same sized lumber
as used in ceiling/floor joist.
• The ceiling firestop may be installed above or
below the ceiling joists when installed with a
attic insulation shield. It must be under joists
between floors that are not insulated. Refer
to Figure 8.4.
A
• Secure with three fasteners on each side.
WARNING! Risk of Fire! DO NOT pack insu-
lation around the vent. Insulation must be kept
back from the pipe to prevent overheating.
A
A
PIPE
SLP
9 in. (229 mm)
Figure 8.3 Installing Ceiling Firestop
INSTALL ATTIC INSULATION SHIELDS
BEFORE OR AFTER INSTALLATION OF VENT SYSTEM
3 FASTENERS
PER SIDE
CEILING FIRESTOP
CEILING FIRESTOP
INSTALLED BELOW CEILING
INSTALLED ABOVE CEILING
Figure 8.4 Installing the Attic Shield
32
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
D. Install Attic Insulation Shield
BEND ALL TABS INWARD 90°
TO MAINTAIN CLEARANCE
AND PREVENT INSULATION
FROM FALLING INSIDE
WARNING! Fire Risk. DO NOT allow loose materials or
insulation to touch vent. Hearth & Home Technologies
Inc. requires the use of an attic shield.
Attic shields must meet specified clearance and be se-
cured in place.
Flat Ceiling Installation
BEND 3 TABS
OUTWARD TO
• Remove one shield from box.
FASTEN TO CEILING
FIRESTOP-BEND
REMAINING TABS
INWARD 90 DEGREES
TO MAINTAIN
NOTICE: Cut previously installed batt insulation to make
room for the attic insulation shield.
• Wrap shield around pipe if pipe is already installed in
area to be insulated.
CLEARANCE
INSERT 3
SCREWS
• Match the three holes in each side and fasten with three
screws to form a tube.
• Bend three tabs on the bottom of the shield outward to
allow attachment to the ceiling firestop.
• Bend the remaining bottom tabs inward 90° to maintain
the air space between the pipe and the shield. Set the
shield on the ceiling firestop and attach to the firestop.
Figure 8.5 Attic Insulation Shield
• Bend all tabs inward 90° around the top of the shield.
These tabs must be used to prevent blown insulation
from getting between the shield and vent pipe, and to
maintain air space clearance.
Vaulted Ceiling Installation
• Remove one shield from box.
NOTICE: Cut previously installed batt insulation to make
room for the attic insulation shield.
• Cut the attic insulation shield (if application is for vaulted
ceiling) to fit your ceiling pitch. Snip cut edge to recreate
1 in. (25 mm) bend tabs all the way around the bottom.
• Wrap shield around pipe if pipe is already installed in
area to be insulated.
• Match the three holes in each side and fasten with three
screws to form a tube.
• Bend three tabs on the bottom of the shield outward to
allow attachment to the ceiling firestop.
• Bend the remaining bottom tabs inward 90° to maintain
the air space between the pipe and the shield. Set the
shield on the ceiling firestop and attach to the firestop.
• Bend all tabs inward 90° around the top of the shield.
These tabs must be used to prevent blown insulation
from getting between the shield and vent pipe, and to
maintain air space clearance.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
33
Download from Www.Somanuals.com. All Manuals Search And Download.
Appliance Preparation
9
A. Top Vent
ELBOW HEAT SHIELD
SHOWN AS INSTALLED
CAUTION! Risk of Cuts, Abrasions or Flying Debris.
Wear protective gloves and safety glasses during instal-
lation. Sheet metal edges are sharp.
ELBOW HEAT SHIELD SHOWN
IN SHIPPING POSITION
PIPE GASKET
Figure 9.2 Elbow Shield Shown Installed
Figure 9.1 Elbow Shield Shown as Shipped
If venting with a 90 degree elbow directly off of the top of
the appliance, the elbow heat shield must be repositioned
as shown in Figure 9.2.
If venting vertically or using a straight section of vertical
pipe, remove the elbow heat shield and discard by remov-
ing the two screws that secure the elbow heat shield to the
top of the fireplace.
For all venting applications, ensure that the pipe gasket is
in place before attaching any pipe section. This gasket is
shipped in place around the starting collar. See Figure 9.2.
34
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
B. Securing and Leveling the Appliance
WARNING! Risk of Fire! Prevent contact with:
• Sagging or loose insulation
• Insulation backing or plastic
• Framing and other combustible materials
Block openings into the chase to prevent entry of blown-
in insulation. Make sure insulation and other materials
are secured.
DO NOT notch the framing around the appliance
standoffs. Failure to maintain air space clearance may
cause overheating and fire.
For details on setting the appliance in the framing, refer to
section 13.A. The diagram shows how to properly position,
level, and secure the appliance (see Figure 9.3). Nailing
tabs are provided to secure the appliance to the framing
members.
NAILING TABS
BOTH SIDES
• Bend out nailing tabs on each side.
• Place the appliance into position.
• Keep nailing tabs flush with the framing.
• Level the appliance from side to side and front to back.
Figure 9.3 Proper Positioning, Leveling And Securing of an
Appliance
• Shim the appliance as necessary. It is acceptable to use
wood shims underneath the appliance.
C. Installing the Optional Heat-Zone®-240V
Kit
• Secure the appliance to the framing by using nails or
screws through the nailing tabs.
• Remove the cover plate from the fireplace and discard
it.
• Secure the appliance to the floor by inserting two screws
through the pilot holes at the bottom of the appliance.
• Center the duct collar around the exposed hole and
attach it to the fireplace with 3 screws. Note: Do this
BEFORE final positioning of fireplace.
Figure 9.3 shows the fireplace installed on the floor.
However, this fireplace can be elevated off the floor
provided that the fireplace is properly supported by framing
materials and the ceiling clearances are maintained.
• Determine the location for the air register/fan housing
assembly.
Reference the Heat-Zone®-240V Kit instructions for the
remaining installation steps.
REMOVE
COVER
PLATE
ATTACH
®
HEAT-ZONE -240V
HERE
Figure 9.4 Remove Cover Plate
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
35
Installing Vent Pipe (SLP Pipe)
10
A. Assemble Vent Sections
To attach the first vent component to the starting collars
of the appliance:
• Lock the vent components into place by sliding the pipe
section onto the collar.
• Align the seam of the pipe and seam of collar to allow
engagement. Rotate the vent component to lock into
place. Use this procedure for all vent components. See
Figure 10.1.
Note: Align seams to engage pipe,
then rotate counterclockwise to lock
• Slide the gasket over the first vent section and place it
flush to the appliance. This will prevent cold air infiltration.
High temperature caulk may be used to hold the part in
place.
Figure 10.1 Adding Venting Components
• Continue adding vent components, locking each
succeeding component into place.
• Ensure that each succeeding vent component is securely
fitted and locked into the preceding component.
Commercial, Multi-family (Multi-level exceeding two sto-
ries), or High-Rise Applications
For Installation into a commercial, multi-family (multi-level
exceeding two stories) or high-rise applications: All outer
pipe joints must be sealed with high temperature silicone,
including the slip section that connects directly to the hori-
zontal termination cap.
• Apply a bead of silicone sealant inside the female outer
pipe joint prior to joining sections. See Figure 10.2.
Figure 10.2 High Temperature Silicone Sealant
• Only outer pipes need to be sealed. All unit collar, pipe,
slip section, elbow and cap outer flues shall be sealed
in this manner, unless otherwise stated.
WARNING! Risk of Fire or Explosion! DO NOT break
silicone seals on slip sections. Use care when removing
termination cap from slip pipe. If slip section seals are
broken during removal of the termination cap, vent may
leak.
36
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
B. Assemble Slip Sections
C. Secure The Vent Sections
• Slide the inner flue of the slip section into the inner flue of
the pipe section and the outer flue of the slip section over
the outer flue of the pipe section. See Figure 10.3.
• Vertical runs of pipe must be supported every 8 ft. (2.44 m).
• Horizontal sections must be supported every 5 ft. (1.52
m).
• Slide together to the desired length.
• Vent supports or plumbers strap (spaced 120º apart)
may be used to support. See Figures 10.5 and 10.6.
• Wall shield firestops may be used to provide horizontal
support.
• Ceiling firestops have tabs that may be used to provide
vertical support.
WARNING! Risk of Fire, Explosion or Asphyxiation!
Improper support may allow vent to sag and separate.
Use vent run supports and connect vent sections per in-
stallation instructions. DO NOT allow vent to sag below
connection point to appliance.
Pilot hole
Figure 10.3 Slip Section Pilot Holes
• Maintain a 1-1/2 in. (38 mm) overlap between the slip
section and the pipe section.
• Secure the pipe and slip section with two screws no
longer than 1/2 in. (13 mm), using the pilot holes in the
slip section. See Figure 10.4.
Figure 10.5 Securing Vertical Pipe Sections
Figure 10.4 Screws into Slip Section
• Continue adding pipe as necessary following instructions
in “Assembling Pipe Sections.”
NOTICE: If slip section is too long, the inner and outer flues
of the slip section can be cut to the desired length.
NOTICE: When installing a vent system with an HRC
termination cap, all pipe system joints shall be sealed using
a high temperature silicone sealant.
Figure 10.6 Securing Horizontal Pipe Sections
• Apply a bead of silicone sealant inside the female outer
pipe joint prior to joining sections.
• Only outer pipes are sealed, sealing the inner flue is not
required.
• All unit collar, pipe, slip section, elbow and cap outer
flues shall be sealed.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
37
• Level the support box both vertically and horizontally and
temporarily tack it in place through the inside walls into
the roof sheathing.
D. Disassemble Vent Sections
• Rotate either section (see Figure 10.7) so the seams on
both pipe sections are aligned as shown in Figure 10.8.
• Use tin snips to cut the support box from the top corners
down to the roof line and fold the resulting flaps to the
roof. See Figure 10.10.
• Pull carefully to separate the pieces of pipe.
• Nail the flaps to the roof AFTER running a bead of non
hardening sealant between the flaps and the roof.
WARNING! Risk of Fire! Clean out ALL materials from
inside the support box and complete the vertical vent run
and termination.
LEVEL
CATHEDRAL CEILING
SUPPORT BOX
Figure 10.7 Rotate Seams for Disassembly
2 in. (51 mm) MIN.
BELOW FINISHED
CEILING
CUT HOLE 1/8 in. (3 mm)
GREATER IN SIZE THAN
PATTERN OF SUPPORT
BOX AS IT IS PROJECTED
ONTO ROOF LINE
Figure 10.9
Figure 10.8 Align and Disassemble Vent Sections
E. Install Decorative Ceiling Components
A decorative ceiling thimble can be installed on a flat ceil-
ing through which the vent passes. The decorative ceiling
thimble is used to cover the firestop.
• Seal the gap between the vent pipe and firestop using
high temperature silicone to prevent cold air infiltration.
• Install the decorative ceiling thimble by sliding it up to
the ceiling and attaching it using the provided screws.
Adecorative cathedral ceiling support box can be installed
on a cathedral ceiling through which the vent passes.
• Use a plumb-bob to mark the center line of the venting
system on the ceiling and drill a small hole through the
ceiling and roof at this point. Locate the hole and mark
the outline of the cathedral ceiling support box on the
outside roof.
Figure 10.10
• Remove shingles or other roof covering as necessary to
cut the rectangular hole for the support box. Cut the hole
3 mm larger than the support box outline.
• Lower the support box through the hole in the roof until its
bottom is at least 2 in. (51 mm) below the ceiling (Figure
10.9).
38
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
F. Install Metal Roof Flashing
• See minimum vent heights for various pitched roofs
(Figure 10.11) to determine the length of pipe to extend
through the roof.
CAULK
• Slide the roof flashing over the pipe sections extending
through the roof as shown in Figure 10.12.
HORIZONTAL
OVERHANG
510 mm MIN.
610 mm MIN.
VERTICAL
WALL
LOWEST
DISCHARGE
OPENING
Figure 10.12
TERMINATION
CAP
G. Assemble and Install Storm Collar
CAUTION! Risk of Cuts, Abrasions or Flying Debris.
X
Wear protective gloves and safety glasses during instal-
305 mm
lation. Sheet metal edges are sharp.
ROOF PITCH
IS X/ 305 mm
• Connect both halves of the storm collar with two screws
(see Figure 10.13).
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
• Wrap the storm collar around the exposed pipe section
closest to the roof and align brackets. Insert a bolt
(provided) through the brackets and tighten the nut to
complete the storm collar assembly. Make sure the collar
is tight against the pipe section.
Angle
H (Min.) mm
0°-26.6°
..........................................................500*
• Slide the assembled storm collar down the pipe section
until it rests on the roof flashing (see Figure 10.14).
26.6°-30.3° ..........................................................500*
30.3°-33.7° ..........................................................500*
33.7°-36.9° ..........................................................610*
36.9°-39.8° ..........................................................760
39.8°-42.5° ..........................................................990
42.5°-45.0° ........................................................1220
45.0°-49.4° ........................................................1520
49.4°-53.1° ........................................................1830
53.1°-56.3° ........................................................2130
56.3°-59.0° ........................................................2290
59.0°-60.3° ........................................................2440
• Caulk around the top of the storm collar (see Figure 10.15).
*910 mm minimum in snow regions
Figure 10.11 Minimum Height From Roof To Lowest
Discharge Opening
NOTICE: Failure to properly caulk the roof flashing and
pipe seams could cause water entry.
Figure 10.13 Assembling the Storm Collar
• Caulk the gap between the roof flashing and the outside
diameter of the pipe.
• Caulk the perimeter of the flashing where it contacts the
roof surface. See Figure 10.12.
• Caulk the overlap seam of any exposed pipe sections
that are located above the roof line.
Figure 10.14 Assembling the Storm Collar Around the Pipe
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
39
H. Install Vertical Termination Cap
J. Heat Shield Requirements for Horizontal
Termination
• Attach the vertical termination cap by sliding the inner
collar of the cap into the inner flue of the pipe section
while placing the outer collar of the cap over the outer
flue of the pipe section.
WARNING! Risk of Fire! To prevent overheating and fire,
heat shields must extend through the entire wall thick-
ness.
• Secure the cap by driving three self-tapping screws
(supplied) through the pilot holes in the outer collar of the
cap into the outer flue of the pipe (see Figure 10.15).
• DO NOT remove the heat shields attached to the
wall shield firestop and the horizontal termination cap
(shown in Figure 10.17).
• Heat shields must overlap 1-1/2 in. (38 mm)
minimum.
TERMINATION CAP
There are two sections of the heat shield. One section
is factory-attached to the wall shield firestop. The other
section is factory-attached to the cap. See Figure 10.17.
If the wall thickness does not allow the required 1-1/2 in.
(38 mm) heat shield overlap when installed, an extended
heat shield must be used.
• If the wall thickness is less than 4-3/8 in. (111 mm)
(SLP), the heat shields on the cap and wall shield
firestop must be trimmed. A minimum 1-1/2 in. (38 mm)
overlap MUST be maintained.
(1 of 3)
• Use an extended heat shield if the finished wall thick-
ness is greater than 7-1/4 in. (184 mm).
STORM
COLLAR
• The extended heat shield may need to be cut to length
maintaining sufficient length for a 1-1/2 in. (38 mm)
overlap between heat shields.
SCREWS
CAULK
• Attach the extended heat shield to either of the existing
heat shields using the screws supplied with the extend-
ed heat shield. Refer to vent components diagrams in
the back of this manual.
• Rest the small leg on the extended heat shield on top of
the pipe section to properly space it from the pipe sec-
tion.
Figure 10.15
I. Install Decorative Wall Components
A decorative wall thimble can be installed on wall through
which the vent passes. The decorative wall thimble is used
to cover the firestop.
Important Notice: Heat shields may not be field constructed.
• Slide the decorative wall thimble over the last section of
horizontal pipe before connecting the termination cap to
the pipe.
• Once the pipe section and the termination cap have been
connected, slide the wall thimble up to the interior wall
surface and attach with screws provided. See Figure
10.16.
Figure 10.16 Wall Thimble
40
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
K. Install Horizontal Termination Cap
1 in. (25 mm)
WARNING! Risk of Fire! The telescoping flue section
of the termination cap MUST be used when connecting
vent.
• 1-1/2 in. (38 mm) minimum overlap of flue telescoping
section is required.
Failure to maintain overlap may cause overheating and
fire.
• Vent termination must not be recessed in the wall. Siding
may be brought to the edge of the cap base.
• Flash and seal as appropriate for siding material at
outside edges of cap.
7-1/2 in.
(192 mm)
MINIMUM
• When installing a horizontal termination cap, follow the
cap location guidelines as prescribed by current local or
national codes and refer to Section 6 of this manual.
CAUTION! Risk of Burns! Local codes may require in-
stallation of a cap shield to prevent anything or anyone
from touching the hot cap.
Figure 10.18 Termination Cap
Note: When using termination caps with factory-supplied heat
shield attached, no additional wall shield firestop is required on
the exterior side of a combustible wall.
Rear Flue
Heat Shield
1-1/2 in.
Interior
Wall Shield
(38 mm min.)
overlap
Outer Flue
Inner Flue
INTERIOR
Figure 10.17 Venting through the Wall
• The termination kit should pass through the wall firestops
from the exterior of the building.
• Adjust the termination cap to its final exterior position on
the building and interlock the flue sections.
WARNING! Risk of Fire! the termination cap must be
positioned so that the arrow is pointing up.
• Use a high-temperature sealant gasket to seal between
the pipe and exterior firestop.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
41
Download from Www.Somanuals.com. All Manuals Search And Download.
Gas Information
11
A. Gas Pressure Requirements
B. Gas Connection
Pressure requirements for XLR-PLUS-AU fireplaces are
shown in Table 11.1 below.
Note: Have the gas supply line installed in accordance with
local building codes by a qualified installer approved and/or
licensed as required by the locality.
Two taps are provided on the front face of the gas control
for a test gauge connection to measure the inlet and out-
let pressures. See Figure 11.1.
Note: Before the first firing of the appliance, the gas supply
The fireplace and its individual shut-off valve must be dis-
connected from the gas supply piping system during any
pressure testing of the system at test pressures in excess
of 3.4 kPa.
line should be purged of any trapped air.
Note: Consult local building regulations to properly size the gas
supply line leading to the (Rp 1/2 in.) hook-up at the unit.
If the fireplace must be isolated from the gas supply pip-
ing system by closing an individual shut-off valve, it must
be of the handle-less type.
Incoming gas line should be piped into the valve compart-
ment and connected to the ISO 7-Rp 1/2 (BSP Rp 1/2)
threaded gas inlet connection on the manual shutoff valve.
WARNING
Fire Risk
Explosion Risk
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 3.4 kPa.
IMPORTANT NOTICE: (Items 1, 2 and 3 applies to
ALL Heat & Glo gas appliances)
1. 1/2 in. GAS LINE: Run through cavity 70 mm
above finished hearth level, NOT RIGID, NOT
CLIPPED, with minimum 500 mm into cavity and
120 mm back from plaster face.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 3.4 kPa.
2. PVC (COMPOSITE) GASLINE must terminate
minimum 500 mm short of gas heater. Copper pipe
MUST be the final connection to the gas heater.
3. ISOLATING SWITCH: Location within 1 metre
of fireplace, subject to mantelpiece etc. Check to
ensure it remains clear of any mantelpiece instal-
lation.
ON/OFF REMOTE
TOGGLE SWITCH
PRESSURE
TAPS
Leak test all gas line points and the gas control valve prior
to and after starting the gas appliance.
VARIABLE
VALVE
6V DC
REGULATOR
8KI-CE
MODULE
AUX300CE
Figure 11.1. Valve Components
Natural Gas
1.13 - 3.40 kPa
.80 - .95 kPa
Propane
Butane
Inlet Gas Pressure
2.75 - 3.40 kPa
2.36 - 2.61 kPa
2.75 - 3.40 kPa
2.36 - 2.61 kPa
Outlet (Manifold) Gas Pressure
Gas Rate
.405 m3
/
.134 m3
/
.111 m3
/
h
h
h
Maximum Gas Consumption
Burner Injector
26 MJ/h
26 MJ/h
22 MJ/h
DMS 42 (2.350 mm)
Ø .023 (.584 mm)
DMS .057 (1.450 mm)
Ø .014 (.356 mm)
DMS 55 (1.325)
Ø .010 (.254 mm)
Pilot Injector
Columns highlighted in gray = The gas control valve supplied with this product is approved for a maximum
inlet pressure of 3.40 kPa. For pressures over 3.40 kPa, an in line pressure regulator must be installed
upstream from the gas control valve.
Table 11.1
42
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
WARNING
CHECK FOR GAS LEAKS
Explosion Risk
Fire Risk
Asphyxiation Risk
• Check all fittings and connections.
• Do not use open flame.
• After the gas line installation is complete, all
connections must be tightened and checked
for leaks with a commercially-available, non-
corrosive leak check solution. Be sure to rinse
off all leak check solution following testing.
Fittings and connections may have loosened
during shipping and handling.
Figure 11.4. Disconnect Gas Valve
Valve Pressure Taps
Access Through the Valve Assembly
The pressure taps are available through the front of the
appliance. The decorative mesh front and fireplace gas
assembly must be removed to gain access to the pressure
taps.
The lower access cover panel is removable if finishing
material has not been previously installed.
Remove Media Tray, Burner Assembly, and Base pan.
To access components:
1. Remove eleven screws around perimeter of valve
plate and one on the valve bracket that secure valve
plate to the firebox bottom. See Figure 11.2.
2. Lift the valve plate from the back so that the gas valve
can clear the valve plate hole in the bottom the firebox.
See Figure 11.3.
INLET
MANIFOLD
OUTLET
Figure 11.5. Pressure Taps
Note: The manifold and inlet pressure tabs can be accessed
from the front of the fireplace, this requires the decorative
front and fixed glass assembly to be removed (see Figure
11.5). The manifold and inlet pressure tabs can also be ac-
cessed by removing the valve assembly (see Figure 11.4).
C. High Altitude Installations
Figure 11.2. Remove Valve Plate Screws
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
3. Set the valve bracket on the front lip of the firebox bot-
tom. Turn “off” the ball valve. Disconnect gas valve
from the gas flex ball valve assembly at the pressure
fitting. See Figure 11.4.
When installing above 2000 ft. (610 m) elevation:
Reduce burner orifice 4% for each 1000 ft. (305 m) above
2000 (610 m).
Figure 11.3. Remove Valve Plate
4. Lift the valve assembly up and out to make necessary
service or repair.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
43
Electrical Information
12
• This appliance is equipped with an IntelliFire Plus™
control valve which operates on a 6 volt system.
A. Wiring Requirements
NOTICE: This appliance must be installed by a qualified
electrician in accordance with the relevant national and
local regulations.
• For units installed in Australia, the residence’s 220/240
wall outlet to which this appliance’s power cord is con-
nected, must be wired to an in-line on/off switch. This is
required for servicing and/or resetting the control module
in the event of a control module LOCK-OUT.
• Wire the appliance junction cord to 220-240 VAC. This
is required for proper operation of the appliance.
WARNING! Risk of Shock or Explosion! DO NOT wire
220/240 VAC to the valve or to the appliance wall switch.
Incorrect wiring will damage controls.
• Plug the 6-volt AC power supply into the appliance junction
cord to supply power to the unit.
NOTICE: The mains supply to the appliance must have
isolation of a minimum 1/8 in. (3 mm) contact separation
in both poles.
C. Optional Accessories Requirements
• This appliance may be used with a wall switch, wall
mounted thermostat and/or a remote control, and module
reset switch.
WARNING! Risk of Injury! The gas supply shall be shut
off prior to disconnecting the electrical power and remov-
ing batteries (if installed) before proceeding with any
maintenance to the appliance.
Wiring for optional Hearth & Home Technologies approved
accessories should be done now to avoid reconstruction.
Follow instructions that come with those accessories.
Optional Remote Control Receiver Location
B. IntelliFire Plus™ Ignition System Wiring
The control module and remote control receiver can be
accessed through the air space between the firebox front
and the lower-front finishing cover panel. The decora-
tive front and glass assembly must be removed to access
these components.
• Wire the appliance junction cord to 220-240 VAC for
proper operation of the appliance.
WARNING! Risk of Shock or Explosion! DO NOT wire
IPI controlled appliance junction cord to a switched cir-
cuit. Incorrect wiring will override IPI safety lockout.
The IPI control module and the remote control receiver
are placed on the firebox bottom.
• Refer to Figure 12.1, IntelliFire Plus™ Pilot Ignition (IPI)
Wiring Diagram.
MODULE RESET
SWITCH
NOTE: 1. Ignition module, valve, pilot, and
wall switch operate on 6 volts. 220/240 VAC
is required at junction cord.
OPTIONAL
WIRE ASSEMBLY
FLAME
SENSE
IGNITER
TO JUNCTION CORD
GRAY MODULE
RC300 4.5V DC
(AAA X 3)
WALL SWITCH
JUMPER WIRE
RC100
(OPTIONAL REMOTE CONTROL)
GREEN
(MAIN)
ORANGE
(PILOT)
BLACK
RED
THERMOSTAT WIRE
ASSEMBLY / WALL
SWITCH WIRE
BROWN
GROUND
Figure 12.1 IntelliFire Plus™ Pilot Ignition (IPI) Wiring Diagram with Wall Switch or Thermostat
44
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
D. Junction Cord Information
E. Electrical Service and Repair
The junction cord is installed at the factory. Refer to Figure
12.2 and 12.3. for more information.
WARNING! Risk of Shock! Label all wires prior to dis-
connection when servicing controls. Wiring errors can
cause improper and dangerous operation. Verify proper
operation after servicing.
Note: There is an alternative access to the junction cord.
This can be accessed by removing the valve assembly. See
Figures 11.2 and 11.3.
WARNING! Risk of Shock! Replace damaged wire with
type 105 °C (221 °F) rated wire. Wire must have high tem-
perature insulation.
F. Blower
These heaters have a factory-installed fan and electrical
junction cord. These components are located behind the
lower door.
Use of the fan requires that the Junction cord (factory in-
stalled) be connected to 220/240 VAC service before per-
manently enclosing the heater. The service cord is found
on the right exterior side of the unit. See Figure 12.3 for
wire connection detail.
Figure 12.2. Junction Cord Information
240V BLOWER
GROUND TERMINAL TO
FIREPLACE CHASSIS
BLUE
BROWN
JUNCTION CORD
GREEN/
YELLOW
AUX 300 CE
Figure 12.3 Blower Circuit-
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
45
Download from Www.Somanuals.com. All Manuals Search And Download.
G. Control Module Operation
MODULE
1. The control module has an ON/OFF/REMOTE selector
switch that must be set. See Figure 12.4.
OFF Position: Appliance will ignore all power inputs and
will not respond to any commands from a wall switch or
remote. The unit should be in the OFF position during
installation, service, battery installation, fuel conversion,
and in the event that the control goes into LOCK-OUT
mode as a result of an error code.
SELECTOR
SWITCH
ON Position: Appliance will ignite and run continuously
in the HI flame setting, with no adjustment in flame
output. This mode of operation is primarily used for
initial installation or power outage operation with battery
backup.
FLAME HI/LOW
SWITCH
STATUS
INDICATOR LED
NG/LP GAS-TYPE
SELECTOR SWITCH
REMOTE Position: Appliance will initiate commands
from an optional wired wall switch and/or the wireless
remote (RC300AU).
Figure 12.4 Control Module
Hearth & Home Technologies disclaims any responsibility
for, and the warranty will be voided by, the following actions:
2. If using a wired wall switch with the module in REMOTE
mode, the flame output can be adjusted with the HI/
LO selector switch on the module. See Figure 12.3.
Note that the flame HI/LO selector switch will become
inactive once an optional remote control (RC300AU)
is programmed to the control module. Note that the
control module will always ignite the fireplace on HI
and remain so for the initial 10 seconds of operation.
If the HI/LO is switched to the LO position, the flame
output will automatically drop to the lowest setting after
the flame has been established for 10 sec. After this
10 second period, the flame can be adjusted from HI
to LO with the switch.
• Installation and use of any damaged system component.
• Modification of the system component.
• Installation other than as instructed by Hearth & Home
Technologies.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
Any such action may cause a fire hazard.
• Read, understand and follow these instructions for safe
installation and operation.
Fireplace Specific Information
Standard fireplace features vary. Consult the installation
manual for available options.
3. The control module has safety feature that automatically
shuts down the fireplace after 9 hours of continuous
operation without receiving a command from the
RC300AU remote.
The included AUX300CE receiver provides additional fea-
tures: Fan control and two Aux functions.
The REM300-HNG-AU remote control system functions
include: On/Off, Thermostat Mode, Timer Countdown,
and Flame Adjustment (for fireplaces with variable flame).
4. If you intend to use both an optional wired wall switch
and the RC300AU remote control to operate your
fireplace, the wall switch will override any commands
given by the remote.
Kit Contents
REM300-HNG-AU
• REM300-HNG-AU Transmitter
• AAA Batteries (3)
• Wall Holder
5. The module has the capability to recognize potential
malfunctions. If these occur, it will fail to ignite and/
or respond to a command to ignite via the wall switch
and/or remote. In this case, the module may have
gone into LOCK-OUT mode. In this state, it will emit
a LED error code. To reset the error code, switch the
selector to OFF, and then back to REMOTE or ON. If
the ignition command again fails, the module will emit
an LED error code, prior to going back into LOCK-OUT
mode. Contact your dealer for service if this occurs.
• Drywall Anchor (2)
• Screws (2)
Introduction
The RC300AU multifunctional remote control is de-
signed to control pilot light, flame height, blower speed,
and up to two 220-240VAC auxiliary functions on your
gas fireplace. The RC300AU is equipped with thermo-
stat functions which can automatically control the tem-
perature in the room in which it is installed. The control
is only for use with the Hearth & Home Technologies
IntelliFire Plus™ system (IPI). The AUX300CE module
is rated for 220-240VAC, 50-60 Hz, and is required for
operation of this remote control device.
Note: If the module is in LOCK-OUT mode, resetting the
circuit breaker to the appliance will also reset the module.
Note: For units installed in Australia, the residence’s 220/240
wall outlet to which this appliance’s power cord is connected,
must be wired to an in-line on/off switch. This is required for
servicing and/or resetting the control module in the event of
a control module LOCK-OUT.
46
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
Installation Precautions
Changing Temperature Scale
The installation of this remote control must be performed
by a qualified service technician. This remote control is
tested and safe when installed in accordance with this in-
stallation manual. Do not install any components that may
be damaged.
To change the temperature display between Celsius and
Fahrenheit, remove the battery cover from the back of the
remote control and slide the switch to your desired tem-
perature scale (see Figure 12.5). The screen will auto-
matically change the indicators on the room temperature
and set temperature portion.
Do not modify, disassemble, or substitute any of the com-
ponents included with this kit. Installation of this unit must
be done by a qualified service technician.
Placement of this remote control may affect performance.
An assessment of the space should be done prior to in-
stallation for optimum performance.
Determine Location
Determine the location for the remote control. The selected
location should be in the same space as the gas fireplace.
Never place this unit in a separate room. The remote control
must be placed within 30 ft. (9.14 m) of the fireplace but
should not be exposed to extreme heat.
The RC300AU is approved for interior installation and
should not be used in exterior applications.
Figure 12.5 Temperature Scale
• Keep remote control out of reach of children.
Installation of Remote Control Housing
CAUTION! Risk of Fire! DO NOT install damaged or
modified components. Warranty will be voided if dam-
aged or modified components are installed.
FCC Requirements
WARNING! Risk of Fire! Changes or modifications to
this unit not expressly approved by the party responsible
for compliance could void the user’s authority to operate
the equipment.
1. Remove remote control components from packaging.
2. Remove battery cover from the back of the remote by
sliding it down and install 3 AAA batteries.
Note: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules and EN298 for
multi-functional control. These limits are designed to
provide reasonable protection against harmful inter-
ference in a residential installation. This equipment
generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance
with the instructions, may cause harmful interference
to radio communications. However, there is no guar-
antee that interference will not occur in a particular in-
stallation. If this equipment does cause harmful inter-
ference to radio or television reception, which can be
determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by
one or more of the following measures:
To prevent unintended operation when not using your fire-
place for an extended period of time (summer months,
vacation, trips, etc):
• Remove batteries from remote control.
• Unplug switching adapter and remove back-up batteries.
3. Secure the remote control housing on a flat wall sur-
face using the two screws and wall anchors provided.
See Figure 12.6.
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit dif-
ferent from that to which the receiver is connected.
• Contact the dealer or an experienced radio TV techni-
cian for help.
Figure 12.6 Mounting Remote Control Housing
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
47
4. Place remote control inside housing. See Figure 12.7.
Fan Installation
• Insert the 3 prong plug from the fan into the receptacle
located in the AUX300CE module. See Figure 12.10.
• Insert 3 prong plug from AUX300CE module into REM/
AUX receptacle of fireplace junction cord.
AUX 1:
3 steps, HIGH,
MED and LOW
AUX 2:
ON/OFF
3 PRONG PLUG (FAN):
3 steps, timer based,
3 min. ON, 12 min. OFF
FAN CORD
AUX 300
MODULE
Figure 12.7 Remote in Housing
Figure 12.10 Plug Fan into AUX300CE Module
5. Close the housing door. See Figure 12.8.
ProgrammingtheRC300AUtotheControlModule
CAUTION! Risk of burns! DO NOT program the remote control
to the control module when fireplace is hot.
• Verify the ON/OFF/REMOTE switch is in the REMOTE position.
Green LED light will blink three times and the control module
will beep once 5 seconds later when ready. See Figure 12.4.
• Using a small item (such as a paper clip) press and release
the LEARN button located near the ON/OFF/REMOTE switch.
See Figure 12.11.
• Control module will beep once and LED will blink green for 10
seconds.
• While the LED is blinking, press the POWER button on the
remote control. A double beep will come out of the control
module to indicate that it has been programmed successfully.
NOTICE: Up to three remote controls can be programmed into
the control module. Simply press a button on the other remote
controls during the 10 second programming process to add
another remote into the system. It is recommended to program
only one RC300AU remote control.
Figure 12.8 Mounting Remote Control Housing
To clear memory in the control module, use a small item (such
as a paper clip) to press and release the LEARN button. Control
module will beep once and LED will blink green for 10 seconds
DO NOT press any buttons on the remote during the ten seconds
that the green LED blinks. The memory will be cleared. Note that
the RC300AU will not be programmed if it’s in STANDBY mode.
Press the ON/OFF button twice to switch to IDLE mode.
AUX300CE Module Installation
• Insert the 4 hole harness from theAUX300CE module into
the 4 pin plug on the control module. See Figure 12.9.
CONTROL MODULE
REMOTE POSITION
AUX 300CE
CABLE
LEARN BUTTON
Figure 12.11 Programming RC300AU
Figure 12.9 AUX 300 module installation
48
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
Display Screen
Idle When Remote is in ON Mode
The remote control will go into an idle mode if no but-
tons are pressed within 5 seconds. Press any button to
resume full functionality. In idle mode only active func-
tions will show on the screen.
THERMOSTAT DESIRED
TEMP SETTING
FIREPLACE STATUS
THERMOSTAT
CHILD LOCK
INDICATOR
FLAME HEIGHT
FAN SPEED
TRANSMISSION
INDICATOR
ADJUSTABLE
AUXILIARY
LOW BATTERY
INDICATOR
ADJUSTABLE
OUTPUT (ON/OFF)
FUNCTION LEVEL
INDICATOR
ROOM TEMP
DISPLAY
TIMER DISPLAY/FUNCTION
Figure 12.12 RC300AU Display Screen
Function Buttons
Use POWER button to turn the unit on and off.
Use MENU button to display the menu functions.
Only functions that can be activated will be
displayed. For example: Flame Height will not
be displayed when the remote status is OFF.
Standby mode
Menu
The remote control will go into a standby mode if no but-
tons are pressed within 5 minutes. Press the POWER
button to reactivate the remote control to ON mode. Ac-
tive functions will be displayed
Use the SELECT button to select the current
feature.
Select
V
Use the UP and DOWN arrows to toggle
through the menu functions and value selec-
tions in the submenus.
V
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
49
About ON Mode
Adjusting Fan Speed
• All functions can be accessed when the remote control
is in the ON mode.
• Press the MENU button to activate the menu.
• Using the UP and DOWN arrows highlight the FAN icon
and press SELECT.
• Only active functions will be displayed when the remote
control is in the ON mode. For example: if the fan is the
only function that’s active, the fan icon and flame will be
the only icon shown in the display.
• Use the UP and DOWN arrows to adjust the FAN
SPEED, then press SELECT. The FAN SPEED can be
adjusted to 3 different settings: HIGH, MEDIUM, LOW.
NOTICE: The fan has a timer built into the control module.
After the fireplace is turned ON the timer will wait for 3
minutes before turning on the fan. In addition, the fan
will remain on for 12 minutes after the fireplace has been
turned OFF.
About OFF Mode
Only the following functions can be accessed in the OFF
mode:
• AUX1
• AUX2
NOTICE: Whenever the fan is turned ON, the FAN will start
up on the high setting for 10 seconds before adjusting to
the previous user setting.
Only active functions will be displayed when the remote
control is in the OFF mode.
AUX1 Function (Unit dependent Function)
Turning ON the Fireplace
• Press the MENU button to activate the menu.
• Press the POWER button to turn the fireplace ON. The
fireplace will first ignite the pilot. Once the pilot flame is
estabilshed the main burner will be lit.
• Using the UP and DOWN arrows highlight the AUX1 icon
and press SELECT.
NOTICE: Whenever the fireplace is cycled from OFF to
ON, the main burner will light on high for 10 seconds be-
fore returning to the previous user setting.
• Use the UP and DOWN arrows to adjust the AUX1 output,
then press SELECT. The AUX1 function can be adjusted
to 4 different settings: HI, MED, LOW and OFF.
Adjusting Flame Height
AUX2 Function (Unit dependent Function)
• Press the MENU button to activate the menu.
• Press the MENU button to activate the menu.
• Using the UP and DOWN arrows highlight the FLAME
icon and press SELECT.
• Using the UP and DOWN arrows highlight the AUX2 icon
and press SELECT.
• Use the UP and DOWN arrows to adjust the FLAME
HEIGHT, then press SELECT. The FLAME HEIGHT
can be adjusted to 5 different settings.
• Use the UP and DOWN arrows to turn the AUX2 ON or
OFF, then press SELECT. The AUX2 function can be
either be turned ON or OFF.
NOTICE: FLAME HEIGHT will not be adjustable for first
ten seconds when fireplace is turned on.
NOTICE: When the fireplace is turned OFF bothAUX1 and
AUX2 will be turned off. TheAUX1 andAUX2 functions can
be activated from the remote’s OFF mode, when the flame
is off. When the fireplace is turned back ON, the AUX1
and AUX2 settings will be restored to the previous setting.
NOTICE: The system will remember the previous FLAME
HEIGHT setting and will automatically adjust after 10
seconds.
50
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
Adjusting Thermostat
Power Outage
• Press the MENU button to activate the menu.
• If fireplace battery backup system IS installed at time of
power outage, fireplace operation will not be interrupted.
• Using the UP and DOWN arrows highlight the THERMO
icon and press SELECT.
• If fireplace battery backup system IS NOT installed at
time of power outage, fireplace will shut off. To resume
fireplace operation, install battery backup.
• Use the UP and DOWN arrows to turn the THERMO ON
or OFF, then press SELECT (the SET TEMP will start
blinking). Using the UP and DOWN arrows select the
desired temperature and press SELECT.
NOTICE: Battery polarity must be correct or module
damage will occur.
NOTICE: If the THERMO function is on, the SET TEMP
can be adjusted at any time by pressing the UPand DOWN
arrows.
Manual Fireplace Shutoff
In the unlikely event that the remote wall switch malfunc-
tions and will not turn off the fireplace, call your dealer
for service assistance. In the meantime, you may choose
one of the following actions to turn off the fireplace:
NOTICE: As the ROOM TEMP (RT) approaches SET
TEMP (ST), the remote system will automatically adjust
the flame height. If the RT rises above ST, the fireplace
will shut down the main burner. After this, the fireplace will
turn back on after the RT drops below the ST.
CAUTION! Risk of burns! Fireplace surfaces are hot
when operating and during cool down. Use care and
wear gloves when opening the front and accessing com-
ponents inside the fireplace.
NOTICE: The system will remember the previous TEM-
PERATURE setting when THERMOSTAT mode is cycled
ON or OFF.
Check remote screen for battery level indicator, replace
the batteries if low battery is indicated (See Figure 12.12).
NOTICE: If your installation includes an optional wired ON/
OFF wall switch, it should be in the OFF position when
using the RC300AU in thermostat mode.
Turn off the control module:
• Open or remove the decorative front to access the control
module.
Adjusting Timer
• Move switch to OFF (See Figure 12.10).
• Press the MENU button to activate the menu.
Disconnect power to the control module:
• Using the UP and DOWN arrows highlight the TIMER
icon and press SELECT.
• Open or remove the decorative front to access power
cord and/or back-up batteries.
• Use the UP and DOWN arrows to turn the TIMER ON
or OFF, then press SELECT. Using the UP and DOWN
arrows select the desired set time and press SELECT.
Timer operates in increments of 15, 30, 45, 60, 90, 120
and 180 minutes.
• Unplug the control module and/or remove back-up
batteries.
Shut off gas to the appliance:
• Open or remove the decorative front and locate the gas
shut-off valve to the left of the gas control.
Setting the Child Lock
• Rotate the shut off valve 90 degrees to turn off gas supply.
• Press and hold the MENU and UP arrow buttons simul-
taneously for 4 seconds to enable or disable the child
lock feature.
Turn off power to the fireplace (if back-up batteries
are not installed):
NOTICE: No functions will be usable until child lock feature
is disabled.
• Locate house circuit breaker for fireplace.
• Turn off the circuit breaker.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
51
Frequently Asked Questions/Troubleshooting
Symptom
Possible Cause
Batteries
Corrective Action
Verify batteries are functional and installed correctly.
Remote control is in Child
Lock mode
Disengage Child Lock mode.
Remote control will not transmit
Buttons not being pressed
firmly
Press button firmly for one to two seconds to ensure transmis-
sion to module.
Control module is not in
“REMOTE” mode
Ensure module switch is set to REMOTE.
Control module and remote The control module will beep when it successfully receives a
control are not programmed command. If it does not beep, clear module memory and repro-
Control module will not take
commands from remote control
to each other
gram the remote control.
Control module is un-
If the transmission indicator comes on when power button is
pressed, verify that the control module is plugged in the fire-
place junction cord located in the controls area. Also verify that
the batteries are installed in the battery pack.
plugged. In case of power
outage, backup batteries
are depleted or missing
Fan does not turn on when fireplace
is started
The fireplace must run for seven minutes in order for the fan
to engage.
Built in time delay
Built in time delay
Fan does not turn off when fireplace
turned off
The fan will run for twelve minutes after the fireplace is turned off.
The fireplace will automatically shut down after nine hours of
continuous operation if it does not receive a command from
the remote.
Fireplace shuts down after extended
periods
Built-in timer
The fireplace cannot be turned off by remote if an external
wired switch is installed and in the ON position. Turn external
wall switch to OFF.
External wired wall switch
Fireplace is on but will not shut off
with the remote control
At control module, turn off fireplace by sliding the ON/OFF/
REMOTE switch to OFF. Warning! Risk of Burns! Fireplace is
hot. Use caution when accessing module.
Remote control or control
module failure
52
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
Finishing
13
A. Framing and Finishing Instructions
WARNING! Risk of Fire! Comply with all minimum clear-
ances to combustibles as specified. Framing closer than the
minimums listed must be constructed entirely of noncom-
bustible materials (i.e., steel studs, concrete board, etc.)
Finishing Instructions
It is important to follow the framing and finishing instruc-
tions to ensure proper placement of fireplace into the sur-
rounding framing/finishing materials.
Wall sheathing materials 3/8 in. (10 mm) thick are
specified in this installation manual to properly align with
the factory-installed non combustible material.
NAILING
TABS
WARNING! Risk of Fire! DO NOT remove the factory-
installed non-combustible board or cover it with combus-
tible material, such as:
• Drywall (gypsum board)
• Plywood
• Materials that do not meet the ASTM E 136 Non-com-
bustibility standard (below).
Removal of factory-installed, non-combustible board and/
or use of materials not meeting the ASTM E 136 standard
may cause fire.
NOTE: Unit must be installed (and gas connected)
prior to plaster sheeting.
Figure 13.1 Nailing Tabs Installation Position
Non-Combustible Materials Specification
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750 ºC (1385 ºF) and UL763
shall be considered non-combustible materials.
1-1/8 in. (30 mm)
FRAMING
Setting the Fireplace into the Framing
Unlikemanytraditional,single-sidedHeat&Glofireplaces,
this fireplace is recessed into surround framing. The left
and right nailing tabs were designed so the fireplace
is recessed to the correct location within the framing
materials.
1-1/2 in. (37 mm)
1. Bend two nailing tabs away from fireplace 180 degrees
on both left and right nailing tabs. Do not adjust the
column standoffs. See Figure 13.1.
3/8 in (10 mm) BUILDING MATERIAL
Figure 13.2 Front Side Finishing Detail
2. Screweachnailingtabtotheadjoiningframingmaterial.
Ensure that the air space clearance is maintained on
the sides of the fireplace. See Figure 13.2.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
53
Download from Www.Somanuals.com. All Manuals Search And Download.
WARNING! Risk of Fire! Maintain specified air space
clearances to combustibles.
Self-tapping screws up to 1 in. (25 mm) long can be in-
stalled through the nailing tab and outer 1-3/4 in. (45 mm)
edges of the factory-installed non-combustible board to
secure the drywall adjacent to the factory-installed non-
combustible board. See Figure 13.3.
Failure to comply with these instructions may cause a
fire or cause the appliance to overheat.
Do not drill or install screws which may penetrate the low-
er cover panel as this will restrict required access to the
glass, battery-back-up, and remote receiver. See Figure
13.3.
TOP FLANGE
FACTORY-INSTALLED
NON-COMBUSTIBLE BOARD
The appliance is designed to accept 1/2 in. (13 mm) wall
sheathing materials such as drywall, plywood, wood com-
posites, or non-combustible materials. The type of material
used depends whether the installation is an Inside or Over-
lap Fit Method. Refer to Section 13.C regarding installation
details associated with the Inside an Overlap Fit methods.
FINISHING FLANGES
The left/right sides and bottom of the fireplace opening uti-
lize finishing flanges that will overlap the 3/8 in. (10 mm)
wall sheathing. The 3/8 in. (10 mm) thick wall sheathing
can be installed tight to the left, right, and bottom finish-
ing flanges such that the rough edges of the sheathing are
tucked behind the flanges when using the Overlap Method
of finishing.
LOWER COVER PANEL
SIDE COLUMNS
Note: Finishing materials are designed to overlap the outer
edges of the finishing flanges up to the fireplace opening.
= 1 in. (25 mm) MAX. SELF-TAPPING
SCREWS ALLOWED
= NO SCREWS ALLOWED
= 5-1/8 in. - 7 in. (130 mm - 180 mm)
SELF-TAPPING SCREWS ALLOWED
NOTE: It is acceptable to use a high temperature sili-
cone sealant to adhere drywall to lower cover panel.
Figure 13.3 Finishing Details
Note: Refer to Section 13.C regarding installation details as-
sociated with the Inside and Overlap Fit methods.
FIREPLACE OPENING
15-3/4 in. to 16-1/8 in.
(400 mm to 410 mm)
CAUTION! Risk of Glass Damage and Cuts! DO NOT
drill or install any type of screw or fastener into the lower
cover panel. Sharp screw or fastener tips may penetrate
and break the glass or cause cuts.
The XLR-PLUS-AU must be finished using either the
Tonic or Martini decorative fronts. See Figures 13.12
and 13.13. The final fireplace installation can be accom-
plished by either the Overlap Fit or Inside Fit method. Ref-
erence Section 13.C regarding installation details associ-
ated with the Inside Fit and Overlap Fit methods.
Figure 13.4 Required Fireplace Opening Height
It is acceptable to pre-drill holes and use self-tapped
screws in the factory-installed non-combustible board to
attach non-combustible backer board for tile, marble, etc.
Refer to Figure 13.3 for acceptable screw location and
screw length requirements.
54
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
Note: The lower cover panel must be pushed all the way
down. The outer finishing flanges should line up. The
fireplace opening must be between 15-3/4 in. (400 mm)
and 16-1/8 in. (410 mm) for the decorative fronts to fit
correctly. See Figure 13.4.
• Retain 12 mm clearance between plasterboard
and vertical sides of unit. Butt join plasterboard
and white insulation board at top of heater. USING
ONLY FIBERGLASS TAPE finish insulation board to
plasterboard as per normal plasterbaord procedures.
Ensure that top coat finish extends down to top of heater,
as indicated in diagram below. Insulation board will
remain exposed as part of the finished plaster face.
Finish and Sealing Joints
All joints between the finished wall sheating and
the appliance must be sealed with non-combustible
materials. Sealants, such as caulk or mastic used to
seal the gap between the wall and the fireplace, should
be rated at a minimum continuous exposure to 149 °C
(300 °F). Wall board joints can be taped and sealed with
combustible drywall tape.
V-JOINT TO PLATERBOARD & WHITE INSULATION BOARD, BUTT JOIN EACH AND BACK FILL WITH
CORNICE CEMENT. OVERLAY JOIN WITH FIBERGLASS TAPE AND TROWEL TOP COAT OVER.
FIBERGLASS TAPE
ONLY ON JOINT
SIDE
ELEVATION
WHITE INSULATION BOARD
Finishing Around Opening with Gypsum Wallboard
ENTIRE INSULATION
BOARD TO BE
Gypsum wallboard (drywall) joints adjacent to the
fireplace opening require special attention to minimize
potential development of cracking. Hearth and Home
Technologies recommends the following steps to
minimize potential cracks in the finished drywall around
the fireplace opening:
TOP COATED
12 mm CLEARANCE
TO COMBUSTIBLES
• When installing gypsum wallboard around the fireplace,
install the hole for the fireplace opening in a single
wallboard sheet, if possible. This will minimize the joints
adjacent to the fireplace opening.
Plasterboard to be adhered to lower panel using silicone
(no screws to be used).
• The factory-supplied non-combustible board and the
gypsum wallboard must join on the structural framing,
where applicable. Wallboard and non-combustible board
should be fastened to the framing with at least 1-1/4 in.
(32 mm) long screw fasteners, located within 1-1/2 in.
(38 mm) from each corner, and at no more than 12 in.
(305 mm) intervals along the joint length.
Figure 13.5 White Insulation Board
Gas Pipe Requirements
1. If polyethylene composite gas pipe is to be used, a
clearance of 150 mm must be maintained from all flues.
2. Polyethylene composite gas pipe must not be used as
the final connection onto the heater.
• The wall-board joints should be finished with a Taping
Coat, followed by at least two subsequent Finish Coats
of joint compound.
3. Leave a 1 m. tail of 1/2 in. (13 mm) copper pipe.
• For the initial Taping Coat, it is critical that a general-
purpose chemically hardening joint compound, such as
SHEETROCK™ Brand Durabond™ Setting-Type Joint
Compound, be used to fill the joint and embed the mesh
tape. Fiberglass-mesh tape is recommended because it
will provide a more crack-resistant joint than one finished
with paper tape. Let the Taping Coat properly cure before
applying subsequent Finish Coats.
Painting
If desired finishing includes a painted wall, 100% acrylic
latex with compatible primer is recommend around the
appliance. Oil-based or standard acrylic paints may
discolor due to heat exposure.
Wallboard Joint-Crack Prevention and Repair
• For the second and third finishing coats, it is acceptable
to use a light-weight joint compound and standard
application, curing and sanding methods.
Wallboard joints around the fireplace will be affected by
exposure to elevated temperatures, along with other en-
vironmental and structural factors. The specific methods
presented in the previous section will help prevent or
minimize development of cracks.
• Do not operate the fireplace during the drywall finishing
process. Allow the finish coat to cure for at least 24 hours
prior to using the appliance.
If a crack does emerge adjacent the fireplace, it can be
permanently repaired by filling it with spackling paste or
paintable latex caulk, followed by repainting.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
55
Mantel Leg (Combustible/Non-Combustible)
B. Mantel and Wall Projections
WARNING! Risk of Fire! Comply with all minimum clear-
ances to combustibles as specified. Framing closer than the
minimums listed must be constructed entirely of noncom-
bustible materials (i.e., steel studs, concrete board, etc.)
Failure to comply could cause fire.
TOP VIEW
Note: For non-combustible fireplace finish material (marble,
stone, etc) specifications refer to Section 13.C.
3-1/8 in.
(80 mm)
UNLIMITED
Mantels (Combustible/Non-Combustible)
MINIMUM
3/8 in. (10 mm)
Thick Wall
Sheathing
Figure 13.6 Non-Combustible Mantel Leg or Wall
Projections
12 in. (300 mm)
MAX.
(Acceptable on both sides of opening)
MEASUREMENT
FROM TOP OF
FIREPLACE
OPENING
14-1/8 in
(360 mm)
MIN.
Front Side Finishing Detail
1-1/8 in. (30 mm)
FRAMING
Figure 13.5 Clearances To Mantels Above Appliance.
1-1/2 in. (37 mm)
Note: For non-combustible fireplace finish material (marble,
stone, etc) specifications refer to Section 13.C.
3/8 in (10 mm) BUILDING MATERIAL
Figure 13.7 Front Side Finishing Detail
56
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
The Tonic decorative front can be installed with an “Over-
lap” or “Inside Fit” method:
C. Facing Material
• Facing and/or finishing materials must not interfere with
air flow through louvers, operation of louvers or doors,
or access for service.
Overlap Requirement: See Figure 13.8 and Figure 13.9.
Inside Fit requirement: See Figure 13.10 and Figure 13.11.
• Facing and/or finishing materials must never overhang
into the glass opening.
Note: The Martini front is not designed for use with
the inside fit method.
• Observe all clearances when applying combustible
materials.
Non-Combustible Finish Materials
0 - 25.4 mm Thickness-Overlap Fit Method
WARNING! Risk of Fire! DO NOT apply combustible
materials beyond the minimum clearances. Comply with
all minimum clearances to combustibles as specified in
this manual. Overlapping materials could ignite and will
interfere with proper operation of doors and louvers.
Both the Tonic and Martini decorative fronts are designed
to overlap finish materials 0 mm to 1 in. (25 mm) thick.
See Figure 13.8 and Figure 13.10.
WARNING! Risk of Fire! DO NOT install drywall or other
combustible materials over the factory-installed non-com-
bustible board. Overlapping materials could ignite.
NOTICE: This 1 in. (25 mm) maximum not only includes
the decorative finish materials (marble, tile, slate, etc) but
also the mortar or adhesive used to attach the decorative
finish material.
Decorative facing material thickness is measured from
the face of the factory-installed non-combustible board.
See Figure 13.8 and Figure 13.10.
The non-combustible finish material can be installed up to
the fireplace opening.
FACTORY-INSTALLED
NON-COMBUSTIBLE BOARD
0 mm
NON-COMBUSTIBLE
FINISHING MATERIAL
0 - 1 in. (25 mm) THICK
0 mm
0 mm
TONIC DECORATIVE
FRONT SHOWN
0 mm
Figure 13.9 Non-Combustible Finish Material Diagram for 0 - 1 in.
(25 mm) Thick Overlap Fit Method (Tonic or Martini
Decorative Front)
NON-COMBUSTIBLE
FINISHING MATERIAL
0 - 1 in. (25 mm) THICK
DRYWALL OR
EQUIVALENT 3/8 in. (10 mm)
Figure 13.8 Overlap Fit Method (Tonic or Martini Decorative
Front)
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
57
Non-Combustible Finish Materials
0 mm to 1 in. (25 mm) Thick Inside Fit Method
Non-Combustible Finish Material 0 - 1 in. (25 mm) Thick
The Tonic decorative front is approved for inside fit ap-
plications. Non-combustible finishing materials up to 1 in.
(25 mm) thick can be installed around the front (left, right,
top, and bottom).
3/4 in.
(19 mm)
3/4 in.
(19 mm)
For the Tonic decorative front inside fit applications, the
decorative front must be installed tight to the finishing
flanges and must not overlap any finish material.
3 in.
(76 mm)
Ensure that no non-combustible finish materials are in-
stalled within 3/4 in. (19 mm) of the top of the fireplace
opening, or within 3 in. (76 mm) of the bottom of the fire-
place opening. The 3/4 in. (19 mm) spacing is required
to provide clearance for removing and installing the Tonic
decorative front. See Figure 13.11.
Bottom Joint
Figure 13.11 Noncombustible Surface Finishing Material
0 - 1 in. (25 mm) Thick-Inside Fit Method
(Tonic Decorative Front Only)
FACTORY-INSTALLED
NON-COMBUSTIBLE
BOARD
D. Decorative Fronts
WARNING! Risk of Fire! A decorative front is required
for this model. DO NOT operate this appliance without a
decorative front in place.
Only doors certified for use with this appliance model may
be used. Contact your dealer for a list of doors that may
be used.
1 in.
(0-25 mm)
(MAX)
3/4 in.
(19 mm)
Inside and Overlap Method
See Section 13.C.
20-1/2 in. (520 mm)
APPLIANCE OPENING (HEIGHT)
3 in. (76 mm)
1 in.
(0-25 mm)
TONIC DECORATIVE FRONT
(TN-SLR-**)
DRYWALL OR
EQUIVALENT
3/8 in. (10 mm)
Figure 13.12 Tonic Decorative Front
Inside-Fit Method Only
See Section 13.C.
Figure 13.10 Inside Fit Method (Tonic Decorative Front Only)
MARTINI DECORATIVE FRONT
(MT-SLR-**)
Figure 13.13 Martini Decorative Front
58
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
TONIC FRONT
UPPER GLASS HEAT SHIELD
(TONIC ONLY)
E
F
A
B
C
D
LOWER GLASS HEAT SHIELD
(MARTINI & TONIC FRONTS)
Figure 13.14. Dimensions of Tonic Decorative Front.
Glass Lip Heat Shield seats in glass frame.
Table 1. Dimensions of Tonic Decorative Front.
Retain top upper glass heat shield with tinnerman clip on
each side of glass frame.
26-3/8 in.
(670 mm)
A
B
C
D
E
F
Top of decorative front to bottom of appliance.
Bottom of decorative front to bottom of appliance.
Inside dimension of decorative front (width).
Outside dimension of decorative front (width).
Inside dimension decorative front (height).
Outside dimension of decorative front (height).
6-7/8 in.
(175 mm)
Figure 13.15 Glass and Heat Shield - Martini and Tonic
39 in.
(991 mm)
44-1/2 in.
(1.13 m)
12-7/8 in.
(327 mm)
19-1/2 in.
(495 mm)
Gap below Martini front
must not be covered - it
is for cool air flow when
the fan is running.
This appliance requires field-installation of heat shield(s) on
the firebox glass frame. These shields function to manage
convective heat transfer during blower operation. These
shields are critical to the performance and reliability of the
appliance because they prevent overheating of gas control
components.
For installation finished with the Martini decorative front, a
single lower glass heat shield is installed in the bottom of the
glass frame. This shield will be installed prior to installing the
decorative surround and glass. See Figure 13.15. It is also
critical that the required air space is maintained between the
underside of the Martini surround and the adjacent finishing
materials. See Figure 13.16.
Figure 13.16 Martini Front Gap
For installations finished with the Tonic decorative front, both
an upper and lower glass heat shields are installed in the top
and bottom of the firebox glass frame. These will be installed
prior to installing the framed mesh and the Tonic surround.
See Figures 13.15 and 13.16.
WARNING! Risk of Valve / Control Damage! This appliance
requires field-installation of heat shields onto the firebox glass
frame. Do not operate this appliance without the specified heat
sheild(s).
Gap between Tonic front and Tonic glass lip. This
gap is for cool air flow when fan is running.
Figure 13.17Tonic Front Gap
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
59
Appliance Setup
14
A. Remove Fixed Glass Assembly
See Section 14.E.
B. Remove the Shipping Materials
Remove shipping materials from inside or underneath the
firebox. The standard black rock media and manual bag
assembly are also shipped underneath the firebox.
C. Clean the Appliance
UPPER SPRING LATCH
LOWER SPRING LATCH
Clean/vacuum any sawdust that may have accumulated
inside the firebox or underneath in the control cavity.
D. Accessories
Install approved accessories per instructions included
with accessories. Contact your dealer for a list of ap-
proved accessories.
WARNING! Risk of Fire and Electric Shock! Use ONLY
Hearth & Home Technologies-approved optional acces-
sories with this appliance. Using non-listed accessories
could result in a safety hazard and will void the warranty.
Figure 14.1 Fixed Glass Assembly
E. Fixed Glass Assembly
F. Install the Mesh
WARNING! Risk of Asphyxiation! Handle fixed glass
assembly with care. Inspect the gasket to ensure it is
undamaged and inspect the glass for cracks, chips or
scratches.
The mesh front is included with the Tonic front. The Mar-
tini tinted glass front does not include mesh.
1. Place Tonic glass lip shields in position.
• DO NOT strike, slam or scratch glass.
2. Place mesh into position with retaining bolts removed.
• DO NOT operate fireplace with glass removed, cracked,
broken or scratched.
3. Thread retaining bolts into mating threads to retain
mesh as shown. See Figure 14.2.
• Replace as a complete assembly.
Removing Fixed Glass Assembly
1. Remove the decorative front.
2. Locate the two spring latches that are on the upper left
and right of the fireplace.
3. Use both index fingers to release spring latches. See
Figure 14.1.
MESH
4. Allow glass to tilt forward. Grasp glass on the upper
right and left sides and lift glass “up” and “out.”
RETAINING
BOLTS
Replacing Fixed Glass Assembly
1. Locate glide tabs on lower left and right corners.
2. Grasp glass on upper right and left sides and tilt bot-
tom of glass assembly toward fireplace.
3. Allow of the bottom gasketing of the glass assembly to
touch the face of the fireplace.
Mesh spline facing out.
4. Put pressure on the glass as you allow the glass assem-
bly to drop into the two lower tabs. See Figure 14.1.
5. Tilt top of glass towards fireplace and engage both top
spring latches
Figure 14.2 Mesh Installation
60
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
H. Media Options
G. Air Shutter Setting
Unit ships without a media option. Available approved
media options are:
Air shutter settings may be adjusted by a qualified install-
er at the time of installation. The air shutter is set at the
factory for minimum vertical vent run. Adjust air shutter for
longer vertical runs. See Figure 14.3.
• MEDIA-AMBER
• MEDIA-BLACK
• MEDIA-CLEAR
• MEDIA-COBALT
• MEDIA-BK2-GEMS
• MEDIA-WH2-GEMS
• MEDIA-GEMS
• Loosen the 1/4 in. (6 mm) screw.
• Twist shutter to adjust
• Shutter may be open for longer horizontal vent runs.
• Do not close the air shutter more than 16 mm for NG or
80 mm for LP. Note: the air shutter should be fully open
when using butane.
• Tighten the screw.
• XLR-LOGS
NOTICE: If the flames appear to be orange, open the air
• MEDIA-STONES-2
shutter to prevent residue buildup on the glass.
I. Verify Performance of Appliance
1. Verify pilot sparks, pilot lights, pilot stops sparking, and
the main burner turns “ON” by turning wall control “ON”.
2. Turn fireplace “OFF”. Verify that the both the pilot and
burner turn “OFF”.
3. Repeat Step 1 above.
4. With the burner “ON” remove the green wire connected
to the gas valve after the second audible “beep” from
the control module is heard. The main burner should
shut off. Turn appliance “OFF”.
5. Reattach the green wire to the valve and turn “ON” the
fireplace. The main burner should light after the second
audible “beep” from the control module is heard.
6. With the burner “ON” remove orange wire both the main
burner and pilot should go out.
Figure 14.3 Air Shutter
Shutter Settings
7. Turn fireplace “OFF” and reattach orange wire to the
valve.
Logs
Glass Media Fiber Stones
8. Repeat steps 1 & 2 to ensure proper functionality of
appliance.
NG
13 mm
5 mm
10 mm
6 mm
13 mm
Propane
Butane
Full Open
Full Open
Full Open
Full Open
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
61
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
15
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and
the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact
your dealer to arrange a service call by a qualified service technician.
A. IntelliFire Plus™ Ignition System
Symptom
Possible Cause
Corrective Action
1. Pilot won’t light.
The ignitor/module
makes noise, but no
spark.
a. Incorrect wiring.
Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are
connected to correct terminals on module and pilot assembly.
b. Loose connections or electrical
shorts in the wiring.
Verify no loose connections or electrical shorts in wiring from mod-
ule to pilot assembly. Verify connections underneath pilot assem-
bly are tight; also verify connections are not grounding out to metal
chassis, pilot burner, pilot enclosure, mesh screen if present, or any
other metal object.
c. Ignitor gap is too large.
d. Module.
Verify gap of igniter to right side of pilot hood. The gap should be
approximately 1/8 in (3 mm).
Turn ON/OFF rocker switch or wall switch to OFF position. Remove
ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5
mm) away from “I” terminal on module. Place ON/OFF rocker switch
or wall switch in ON position. If there is no spark at “I” terminal module
must be replaced. If there is a spark at “I” terminal, module is fine.
Inspect pilot assembly for shorted sparker wire or cracked insulator
around electrode. Replace pilot if necessary.
2. Pilot won’t light,
there is no noise or
spark.
a. No power or transformer installed
incorrectly.
Verify that transformer is installed and plugged into module. Check
voltage of transformer under load at spade connection on module
with ON/OFF switch in ON position. Acceptable readings of a good
transformer are between 6.4 and 6.6 volts AC.
b. A shorted or loose connection in wir- Remove and reinstall the wiring harness that plugs into module.
ing configuration or wiring harness. Verify there is a tight fit. Verify pilot assembly wiring to module. Re-
move and verify continuity of each wire in wiring harness. Replace
any damaged components.
c. Improper wall switch wiring.
d. Module not grounded.
Verify that 220-240 VAC service power is “ON” to appliance.
Verify black ground wire from module wire harness is grounded to
metal chassis of appliance.
e. Module.
Turn ON/OFF rocker switch or wall switch to OFF position. Remove
ignitor wire “I” from module. Place ON/OFF rocker switch or wall
switch in ON position. If there is no spark at “I” terminal module
must be replaced. If there is a spark at “I” terminal, module is fine.
Inspect pilot assembly for shorted sparker wire or cracked insulator
around electrode.
3. Pilot sparks, but
Pilot will not light.
a. Gas supply.
Verify that incoming gas line ball valve is “open”. Verify that inlet
pressure reading is within acceptable limits, inlet pressure must not
be exceeded.
b. Ignitor gap is incorrect.
c. Module is not grounded.
Verify that spark gap from ignitor to pilot hood is 1/8 in. (3 mm).
Verify module is securely grounded to metal chassis of appliance.
d. Module voltage output / Valve/Pilot Verify battery voltage is at least 5.7 volts. Replace batteries if volt-
solenoid ohms readings. age is below 5.7.
62
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
IntelliFire Plus™ Ignition System - (continued)
Symptom
Possible Cause
Corrective Action
a. A shorted or loose connection in flame
sensing rod.
Verify all connections to wiring diagram in manual. Verify
connections underneath pilot assembly are tight. Verify con-
nections are not grounding out to metal chassis, pilot burn-
er, pilot enclosure or screen if present, or any other metal
object.
4. Pilot lights but contin-
ues to spark, and main
burner will not ignite.
(If the pilot continues
to spark after the
pilot flame has been lit,
flame rectification has
not occurred.)
b. Poor flame rectification or contaminated With fixed glass assembly in place, verify that flame is en-
flame sensing rod.
gulfing flame sensing rod on left side of pilot hood. Flame
sensing rod should glow shortly after ignition. Verify cor-
rect pilot orifice is installed and gas inlet is set to pressure
specifications. Polish flame sensing rod with fine steel wool
to remove any contaminants that may have accumulated on
flame sensing rod.
c. Module is not grounded.
Verify module is securely grounded to metal chassis of ap-
pliance. Verify that wire harness is firmly connected to the
module.
d. Damaged pilot assembly or contami-
nated flame sensing rod.
Verify that ceramic insulator around the flame sensing rod
is not cracked, damaged, or loose. Verify connection from
flame sensing rod to white sensor wire. Polish flame sens-
ing rod with fine steel wool to remove any contaminants
that may have accumulated on flame sensing rod. Verify
continuity with a multimeter with ohms set at lowest range.
Replace pilot if any damage is detected.
e. Module.
Turn ON/OFF rocker switch or wall switch to OFF position.
Remove ignitor wire “I” from module. Place ON/OFF rocker
switch or wall switch in ON position. If there is no spark at “I”
terminal module must be replaced. If there is a spark at “I”
terminal, module is fine.
5. Carbon Deposition
a. Log Placement
b. Shutter Setting
c. Gas Type
Verify placement and assure flame is not excessively
impinging on log.
Check to assure correct shutter setting for your model and
gas type.
Assure correct fuel matches unit gas model and compo-
nents.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
63
Download from Www.Somanuals.com. All Manuals Search And Download.
Frequently Asked Questions/Troubleshooting
Symptom
Possible Cause
Batteries
Corrective Action
Verify batteries are functional and installed correctly.
Remote control is in Child
Lock mode
Disengage Child Lock mode.
Remote control will not transmit
Buttons not being pressed
firmly
Press button firmly for one to two seconds to ensure transmis-
sion to module.
Control module is not in
“REMOTE” mode
Ensure module switch is set to REMOTE.
Control module and remote The control module will beep when it successfully receives a
control are not programmed command. If it does not beep, clear module memory and re-
Control module will not take
commands from remote control
to each other
program wall switch.
Control module is un-
If the transmission indicator comes on when power button is
pressed, verify that the control module is plugged in the fire-
place junction cord located in the controls area. Also verify that
the batteries are installed in the battery pack.
plugged. In case of power
outage, backup batteries
are depleted or missing
Fan does not turn on when fireplace
is started
The fireplace must run for three minutes in order for the fan to
engage.
Built in time delay
Built in time delay
Fan does not turn off when fireplace
turned off
The fan will run for twelve minutes after the fireplace is turned off.
The fireplace will automatically shut down after nine hours of
continuous operation if it does not receive a command from
the remote.
Fireplace shuts down after extended
periods
Built-in timer
The fireplace cannot be turned off by remote if an external
wired switch is installed and in the ON position. Turn external
wall switch to OFF.
External wired wall switch
Fireplace is on but will not shut off
with the remote control
At control module, turn off fireplace by sliding the ON/OFF/
REMOTE switch to OFF. Warning! Risk of Burns! Fireplace is
hot. Use caution when accessing module.
Remote control or control
module failure
64
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
Component Access
16
WARNING! Risk of Fire, Electric Shock and Burns!
Turn off power to module and valve by unplugging the 6V
transformer from the junction cord, before removing fixed
glass assembly.
D. Media Tray Removal
1. Remove decorative front and fixed glass assembly.
2. Remove media tray by removing two screw located on
the front edge of the media tray. See Figure 16.3.
A. Decorative Front and Fixed Glass Assem-
bly Removal
• The decorative front can be removed by unscrewing (4)
screws that secure the decorative front to the fireplace.
Refer to the installation instructions that were included
with the decorative front option for more detailed
instruction.
• Refer to Section 14.E for fixed glass removal and
installation instructions.
B. Valve Pressure Taps
The pressure taps are available through the front of the
appliance. The decorative mesh front and fireplace gas
assembly must be removed to gain access to the pres-
sure taps.
SCREW LOCATIONS
Figure 16.3 Remove Media Tray
E. Burner and Base Pan Removal
Once the media tray is removed, the burner assembly
and base pan may be removed.
1. Remove burner assembly by removing two screws that
secure the burner to the pilot assembly bracket and
remove the one screw that secures the burner clip that
secures the burner to the base pan. See Figure 16.4.
Figure 16.1 Pressure Taps
C. Control Module Access
2. Once the burner is removed, the base pan can be
removed by lifting “up” and “out”.
The control module on this appliance can be accessed by
following the following steps:
1. Remove decorative front and fixed glass assembly.
2. Locate the control module. See Figure 16.2.
3. Unplug the black wire from the transformer, unplug the
wire harness to the valve, and unplug the orange and
white wires from the pilot assembly.
4. Verify the replacement module is installed to the wire
diagram listed in Section 12.
BURNER
SUPPORT
LEG
PRESSURE
TAPS
ON/OFF REMOTE
TOGGLE SWITCH
MODULE RESET
SWITCH
BURNER
SUPPORT
LEG
BURNER
REMOVE SCREWS
BATTERY PACK
BURNER
CLIP
8KI-CE
MODULE
6V DC
VARIABLE
AUX300CE
GAS
HEAT
SHIELD
NOTE: BATTERY PACK IS LOCATED ON
ACCESS PANEL TO RIGHT OF VALVE.
REGULATOR
FLEX VALVE
Figure 16.2 Valve Components
Figure 16.4 Remove Burner Assembly
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
65
Download from Www.Somanuals.com. All Manuals Search And Download.
F. Access Through the Valve Assembly
The lower access cover panel is removable if finishing
material has not been previously installed.
Remove media tray, burner assembly, and base pan.
To access components:
1. Remove eleven screws around perimeter of valve as-
sembly that secure valve plate to the firebox bottom.
See Figure 16.5.
2. Lift the valve assembly from the back so that the gas
valve can clear the valve plate hole in the bottom the
firebox. See Figure 16.6.
Figure 16.7 Disconnect Gas Valve
Figure 16.5 Remove Valve Plate Screws
3. Set the valve bracket on the front lip of the firebox bot-
tom. Turn “off” the ball valve. Disconnect gas valve
from the gas flex ball valve assembly at the pressure
fitting. See Figure 16.6.
VALVE ASSEMBLY
GASKET
Figure 16.6 Remove Valve Plate
4. Lift the valve assembly up and out to make necessary
service or repair.
5. Replace gasket before reinstalling the valve assem-
bly.
66
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
G. Gas Valve Replacement
H. Pilot Assembly Replacement
Once the valve assembly has been removed, the gas
valve, pilot assembly, orifice flex tube, and flex ball valve
can be replaced.
PILOT
BRACKET
Figure 16.10
1. Disconnect the orange and white wires from the con-
trol module.
2. Remove the pilot fitting from the valve assembly.
3. Remove two screws that secure pilot assembly to the
pilot bracket.
Figure 16.8
1. Place the valve assembly on a clean, stable surface to
service or replace any components.
2. Disconnect the orange and green wires from the
valve.
3. Removed the Pilot fitting from the valve assembly
4. Disconnect the orifice gas flex and gas ball valve flex
from the (2) flare fittings.
5. Unscrew (2) screws located under the pressure taps
to remove the gas valve from the valve bracket.
VALVE
BRACKET
GAS VALVE
ORFICE FLEX
GAS INTLET FLEX
FLARE FITTING
PILOTFITTING
Figure 16.9
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
67
Download from Www.Somanuals.com. All Manuals Search And Download.
Reference Materials
17
A. Appliance Dimension Diagram
Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 5.
1 in. (25 mm) STANDOFF
K
L
J
S
R
M
I
N
Ø
C
NON-COMBUSTIBLE ZONE
(PROVIDED WITH UNIT)
GAS LINE
ACCESS
O
H
E
D
T
F
P
U
ELECTRICAL
ACCESS
B
A
G
Q
LEFT VIEW
FRONT VIEW
RIGHT VIEW
Location
Inches
48
Millimeters
1218
1092
993
Location Inches
Millimeters
25
A
B
C
D
E
F
G
H
I
K
L
1
43
37-3/4
16-5/8
6-5/8
41-3/4
2-3/16
6
959
39
M
N
O
P
Q
R
S
T
397
13-3/4
39-9/16
3-1/2
6-7/8
47
337
168
1006
90
1060
55
174
152
1195
237
17-1/8
18-1/8
25-7/8
9-3/4
435
9-5/16
16-3/4
461
657
J
425
U
248
Figure 17.1 Appliance Dimensions
68
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
B. Maintenance Tasks
Inspect
Maintenance Tasks
Doors
1. Inspect for scratches, dents or other damage and repair as necessary.
2. Verify no obstructions to airflow.
3. Verify maintenance of proper clearance to combustible household objects.
1. Inspect gasket seal and its condition.
Gasket Seal, Glass
Assembly and Glass
2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.
3. Confirm there is no damage to glass or glass frame. Replace as necessary.
4. Verify that latches engage properly, clip studs are not stripped, and glass attachment components are intact
and operating properly. Replace as necessary.
5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot be removed.
Valve Compartment
and Firebox Top
1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw tips
that have penetrated the sheet metal are sharp and should be avoided.
2. Remove any foreign objects.
3. Verify unobstructed air circulation.
Logs
1. Inspect for broken, damaged, or missing logs. Replace as necessary.
2. Verify correct log placement and no flame impingement causing sooting. Correct as necessary.
1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.
2. Replace appliance if firebox has been perforated.
Firebox
Burner Ignition and
Operation
1. Verify burner is properly secured and aligned with pilot or igniter.
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.
3. Replace ember materials with new dime-size and shape pieces. Do not block ports or obstruct lighting paths.
4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.
5. Inspect for lifting or other flame problems.
6. Inspect orifice for soot, dirt or corrosion.
7. Verify manifold and inlet pressures. Adjust regulator as required.
8. Inspect pilot flame strength. Clean or replace orifice as necessary.
9. Inspect thermocouple/thermopile or IPI sensor rod for soot, corrosion and deterioration. Polish with fine steel
wool or replace as required.
Flueing
1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.
2. Confirm that termination cap remains clear and unobstructed by plants, etc.
3. Verify that termination cap clearance to subsequent construction (building additions, decks, fences or sheds)
has been maintained.
4. Inspect for corrosion or separation.
5. Verify weather stripping, sealing and flashing remains intact.
1. Verify operation of remote.
Remote controls
2. Replace batteries in remote transmitters and battery-powered receivers.
Carbon Deposition
1. Appliances incorporating a live fuel effect, and designed to operate with luminous flames, may exhibit slight
carbon deposition.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
69
Download from Www.Somanuals.com. All Manuals Search And Download.
C. Vent Components Diagrams
11-5/8 in.
(295 mm)
12-1/8
(308 mm)
7-1/8 in
(181 mm)
5-3/4 in.
(146 mm)
COOL-ADD
Cap Shield
9-1/2 in
(241 mm)
13-7/8 in.
(352 mm)
14 in.
(356 mm)
DRC-RADIUS
Cap Shield
5 in.
(127 mm)
11-7/8 in.
(302 mm)
13-7/8 in.
(352 mm)
DVP-BEK2
DVP-HPC Cap Brick Extension
Figure 17.2 Vent Components
70
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
C. Vent Components Diagrams (continued)
6-1/2 in
(165 mm)
6-1/2 in.
(165 mm)
6-1/2 in.
(165 mm)
8-1/2 in.
(222 mm)
9-1/4 in.
8-3/4 in.
(152 mm)
(235 mm)
6-5/8 in.
(168 mm)
6-5/8 in.
(168 mm)
SLP-45 - 45° Elbow
9-7/8 in
(251 mm)
SLP90- 90° Elbow
Effective Length
Pipe
Inches
Millimeters
102
26 in.
(660 mm)
Effective
Height/
Length
SLP4
4
6
SLP6
152
305
SLP12
SLP24
SLP36
SLP48
SLP6A
SLP12A
12
24
610
36
914
48
1219
DVP-HSM-B
2 to 6
2 to 12
51 - 152
51 - 305
SLP-PIPE
Extended Heat Shield
SLP-FS
SLP-WS
SLP-HVS
Ceiling Firestop
Wall Shield Firestop
Horizontal Pipe
Support
Figure 17.5 SLP Series Vent Components
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
71
Download from Www.Somanuals.com. All Manuals Search And Download.
C. Vent Components Diagrams (continued)
SLP-TVHW
Vertical
Termination Cap
SLP-CCS-BK
Cathedral Ceiling
Support Box-Black
SLK-SNKD
Snorkel
Termination Cap
SLP-DCF-BK
Ceiling Firestop
Black
SLP-WT-BK
Wall Thimble-Black
SL-2DVP
Adapter
12 in.
(305 mm)
7 in.
(178 mm)
15-1/2 in.
(394 mm)
DVP-FBHT
SLP90
SL-2DVP
DVP-FBHT
Figure 17.6 SLP Series Vent Components
72
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
C. Vent Components Diagrams (continued)
Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm). The heat shield is designed to be
used on a wall 4 in. (102 mm) to 7-1/4 in. (184 mm) thick. If wall thickness is less than 4 in. (102 mm)
the existing heat shields must be field trimmed. If wall thickness is greater than 7-1/4 in. (184 mm) a
DVP-HSM-B will be required.
8 in.
(203 mm)
Heat
Shield
15-1/8 in.
(384 mm)
Minimum
Effective Length
Maximum
Effective Length
Term Cap
Trap
Max
133 mm
5-1/4 in.
235 mm
9-1/4 in.
Effective
Length
12 in.
(305 mm)
8-1/8 in
(206 mm)
13 in.
(330 mm)
Effective Length
5-3/4 in to 8-3/8 in.
(146 mm to 213 mm)
5-1/2 in.
(140 mm)
8-3/8 in.
(213 mm)
3°
87°
15 in.
(381 mm)
10-1/2 in.
(267 mm)
10-7/8 in.
(276 mm)
SLP-HRC-SS
SLP-HRC-ZC-SS
HORIZONTAL TERMINATION CAP
Figure 17.7 SLP Series Vent Components
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
73
Download from Www.Somanuals.com. All Manuals Search And Download.
XLR-PLUS-N-AU, XLR-PLUS-PB-AU
D. Service Parts
Landscape Heater Rated Appliance
Beginning Manufacturing Date: May 2011
Ending Manufacturing Date: ______
1
2
3
4
5
6
11
10
9
8
7
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please
provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
ITEM
DESCRIPTION
COMMENTS
PART NUMBER
2198-147
1
2
3
4
5
6
Sheet Rock Ledge, 10 mm
Top Panel Finishing Edge
2184-102
2198-410
Non Combustible Board, Top, 10 mm
Non Combustible Board, Side, 10 mm
Base Pan
Qty 2 req
2264-411
2264-117
GLA-XLR-PLUS
2264-007
Glass Door Assembly
Burner N
7
Burner P & B
2264-008
8
9
Media Tray
2264-118
2264-154
Bracket, J-Box
2222-374
10
11
Junction Cord
2264-103
Lower Cover Panel
Additional service part numbers appear on following page.
74
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
XLR-PLUS-N-AU, XLR-PLUS-PB-AU
Service Parts
Beginning Manufacturing Date: May 2011
Ending Manufacturing Date: ______
15.3
15.4
#15 Valve Assembly
15.2
15.5
15.6
15.1
15.7
15.8
15.9
15.17
15.10
15.11
15.16
15.12
15.14
15.13
15.15
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please
provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
ITEM
15.1
15.2
DESCRIPTION
COMMENTS
PART NUMBER
2143-143
2184-123
582-842
Bracket
Pilot Shield
Orifice N (#42C)
Orifice B (#55C)
Orifice P (.057C)
Bulkhead W/Flex Tube
Pilot Assembly N
Pilot Assembly P & B
Pilot Bracket
15.3
582-855
582-057
15.4
15.5
383-302A
2208-012
2208-013
2264-174
2118-420
2166-304
2098-320A
2166-302
2166-303
2264-153
303-315/5
2166-306
2166-305
2166-340
2166-375
GFK-240V
15.6
15.7
15.8
15.9
3-Hole Grommet
Module Wire Assembly
Flex Ball Valve Assembly
Valve N
15.10
Valve P & B
15.11
15.12
15.13
15.14
15.15
15.16
15.17
Valve Bracket
Male Connector
Module, Gray
Pkg of 5
DC Regulator
Aux300 CE
Jumper Wire
Fan Kit
Additional service part numbers appear on following page.
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
75
D. Service Parts List
XLR-PLUS-N-AU, XLR-PLUS-PB-AU
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please
provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
ITEM
DESCRIPTION
COMMENTS
PART NUMBER
4067-223
Battery Pack
Cover Plate , Heat-Zone
Elbow Heat Shield
Gasket Assembly
Qty 2 req
2198-104
2143-168
2113-080
Contains burner neck, shutter bracket, vent, seal cap, valve plate, and air passage gaskets
Glass Bracket Left
Glass Bracket Right
2264-124
2264-125
2264-017
33858/2
Glass Latch Assembly , Lower
Glass Latch Assembly , Top
Glass Lip Shield, Martini
Glass Lip Shield, Tonic
Heat Shield
Qty 2 req
Pkg of 2
2264-120
2264-126
2264-110
2198-131
2195-124
2198-103
TUP-GBK-12
WSK-21-W
Nailing Tabs, 10 mmm
Rock Jig
Top Trap, Outer
Touch Up Paint
Wall Switch Kit
Conversion Kit N
Conversion Kit B
Conversion Kit P
Pilot Orifice N
Pilot Orifice B
PB2N-XLR-PLUS
P2B-XLR-PLUS
N2PB-XLR-PLUS
593-528
593-529
Pilot Orifice P
593-527
Regulator N
NGK-DXV-50
LPK-DXV-50
Regulator P & B
76
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
Download from Www.Somanuals.com. All Manuals Search And Download.
E. Contact Information
Heat & Glo, a brand of Hearth & Home Technologies Inc.
7571 215th Street West, Lakeville, MN 55044
Please contact your Heat & Glo dealer with any questions or concerns.
For the location of your nearest Heat & Glo dealer,
- NOTES -
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
NOTICE
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
This product may be covered by one or more of the following patents: (United States) 5328356, 5601073, 5613487,
5647340, 5890485, 5941237, 5947112, 5996575, 6006743, 6019099, 6053165, 6145502, 6170481, 6374822, 6484712,
6601579, 6769426, 6863064, 7077122, 7098269, 7258116, 7470729 or other U.S. and foreign patents pending.
2000-945
Printed in U.S.A. - Copyright 2012
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. M • 7/12
77
Download from Www.Somanuals.com. All Manuals Search And Download.
|