Owner’s Manual
Installation and Operation
Model(s):
FB-GRAND-S
FB-IN-S
CAUTION
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
WARNING
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury, or death.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
• What to do if you smell gas
- Do not try to light any appliance
High temperatures may ignite clothing or other flammable
materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas suppli-
er’s instructions.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
NOT operate the appliance with the barrier removed.
- If you cannot reach your gas supplier, call
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
In the Commonwealth of Massachusetts:
• installation must be performed by a licensed plumber
or gas fitter;
• a CO detector shall be installed in the room where the
appliance is installed.
This appliance may be installed as an OEM installation in
manufactured home (USA only) or mobile home and must be
installed in accordance with the manufacturer’s instructions and
the manufactured home construction and safety standard, Title
24 CFR, Part 3280 or Standard for Installation in Mobile Homes,
CAN/CSA Z240MH.
Installation and service of this appliance should be
performed by qualified personnel. Hearth & Home
Technologies suggests NFI certified or factory trained
professionals, or technicians supervised by an NFI
certified professional.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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1
Table of Contents
1 Listing and Code Approvals
8 Gas Information
A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
B. BTU Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
C. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . . 4
D. Non-Combustible Materials Specification. . . . . . . . . . . . . . 4
E. Combustible Materials Specification . . . . . . . . . . . . . . . . . 4
A. Fuel Conversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
B. Gas Pressures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
C. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
9 Electrical Information
A. Wiring the Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
B. Junction Box Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 17
C. Installation for Fan (Optional). . . . . . . . . . . . . . . . . . . . . . 17
2 Getting Started
A. Design and Installation Considerations . . . . . . . . . . . . . . . 5
B. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . . 5
C. Inspect Appliance and Components. . . . . . . . . . . . . . . . . . 5
10 Finishing
A. Mantel Projections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
B. Installing Trim Surrounds . . . . . . . . . . . . . . . . . . . . . . . . . 19
3 Fireplace Size Requirements
A. Minimum Fireplace Opening . . . . . . . . . . . . . . . . . . . . . . . 6
B. Clearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
11 Appliance Setup
A. Remove Shipping Materials . . . . . . . . . . . . . . . . . . . . . . . 20
B. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
C. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
D. Ember Placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
E. Positioning the Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
F. Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
G. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4 Termination Locations
A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . . 8
5 Vent Information and Diagrams
A. Vent Table Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
B. Horizontal Venting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
C. Measuring Standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
12 Operating Instructions
6 Installation Preparation
A. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . 26
B. Lighting Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
C. Check Pilot Flame Appearance . . . . . . . . . . . . . . . . . . . . 28
D. After Appliance is Lit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
E. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 29
A. Flue Damper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
B. Chimney . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
C. Gas Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
D. Hearth or Hearth Extension . . . . . . . . . . . . . . . . . . . . . . . 10
E. Fireplace Conversion Notice . . . . . . . . . . . . . . . . . . . . . . 10
F. Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
13 Troubleshooting
A. Standing Pilot Ignition System . . . . . . . . . . . . . . . . . . . . . 30
7 Installing Vent Pipe and Appliance
14 Maintaining and Servicing Appliance
A. Venting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
B. Connecting Vent Pipe. . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
C. Placing, Securing and Leveling the Appliance . . . . . . . . . 12
D. Installing Adaptor and Termination Cap . . . . . . . . . . . . . . 13
A. Maintenance Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
15 Reference Materials
A. Appliance Dimension Diagram. . . . . . . . . . . . . . . . . . . . . 34
B. Vent Kits Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
C. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
D. Limited Lifetime Warranty. . . . . . . . . . . . . . . . . . . . . . . . . 41
E. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Î = Contains updated information.
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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3
Listing and Code Approvals
1
A. Appliance Certification
B. BTU Specifications
Maximum Minimum
Orifice
Size (DMS)
Models
MODELS: FB-GRAND-S, FB-IN-S
Input
Input
U.S. (0-2000 ft.) or Canada (2000-4500 ft.)
BTU/h
BTU/h
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Vented Gas Appliance Heaters
US
40,000 27,000 0.125 mm
FB-GRAND-S (NG)
CANADA
36,000 24,300
38,000 27,000
34,200 24,300
34,000 28,900
31,000 19,000
34,000 28,900
31,000 19,000
31
31
32
50
51
50
51
STANDARD: ANSI Z21.88-2002 • CSA2.33-M2003 • UL307B
US
FB-IN-S (NG)
CANADA
This product is listed to ANSI standards for “Vented Gas
Appliance Heaters” and applicable sections of “Gas Burn-
ing Heating Appliances for Manufactured Homes and
Recreational Vehicles”, and “Gas Fired Appliances for
Use at High Altitudes”.
US
FB-GRAND-S (LP)
CANADA
US
FB-IN-S (LP)
CANADA
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemen-
tal room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
C. High Altitude Installations
U.L. Listed gas appliances are tested and approved with-
out requiring changes for elevations from 0 to 2000 feet
in the U.S.A. and Canada.
When installing this appliance at an elevation above
2000 feet, it may be necessary to decrease the input rat-
ing by changing the existing burner orifice to a smaller
size. Input rate should be reduced by 4% for each 1000
feet above a 2000 foot elevation in the U.S.A., or 10% for
elevations between 2000 and 4500 feet in Canada. If the
heating value of the gas has been reduced, these rules
do not apply. To identify the proper orifice size, check with
the local gas utility.
Note: To assure top performance, safety and efficiency,
inserts must be installed with an approved flue liner as per
CAN/CGAB-149 or National Fuel Gas CodeANSI Z223 and
these instructions.
Note: This installation must conform with local codes. In the
absence of local codes you must comply with the National
Fuel Gas Code, ANSI Z223.1-latest edition in the U.S.A. and
the CAN/CGA B149 Installation Codes in Canada.
If installing this appliance at an elevation above 4500 feet
(in Canada), check with local authorities.
WARNING
Do NOT use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
D. Non-Combustible Materials Specification
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750º C, shall be considered
non-combustible materials.
E. Combustible Materials Specification
Materials made of or surfaced with wood, compressed
paper, plant fibers, plastics, or other material that can ig-
nite and burn, whether flame proofed or not, or whether
plastered or unplastered shall be considered combustible
materials.
4
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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Getting Started
2
A. Design and Installation Considerations
C. Inspect Appliance and Components
Heat & Glo direct vent gas appliances are designed to
operate with all combustion air siphoned from outside of
the building and all exhaust gases expelled to the outside.
No additional outside air source is required.
WARNING
Inspect appliance and components for damage.
Damaged parts may impair safe operation.
• Do NOT install damaged components.
• Do NOT install incomplete components.
• Do NOT install substitute components.
Report damaged parts to dealer.
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and
national codes and regulations.
• Carefully remove the appliance and components from
the packaging.
• Consult insurance carrier, local building, fire officials or
authorities having jurisdiction about restrictions, installation
inspection, and permits.
• The vent system components, surrounds and fronts are
shipped in separate packages.
Heat & Glo gas inserts are designed for recessed installa-
tions into solid fuel masonry or factory built non-combustible
fireplaces that have been installed in accordance with the
National, Provincial, State and local building codes.
• The fiber logs may be packaged separately and must
be field installed.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
Prior to installing the gas insert:
• Read all of the instructions before starting the insta-
llation. Follow these instructions carefully during the
installation to ensure maximum safety and benefit.
• Have the chimney and adjacent structure inspected
and cleaned by qualified professionals. Hearth & Home
Technologies recommends that NFI or CSIA certified
professionals, or technicians under the direction of certi-
fied professionals, conduct a minimum of a NFPA 211
Level 2 inspection of the chimney.
WARNING
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be voided
by, the following actions:
• Replace component parts of the chimney and fireplace
as specified by the professionals.
• Ensure all joints are properly engaged and the chimney
is properly secured.
• Installation and use of any damaged appliance or vent
system component.
When planning an appliance installation, it’s necessary to
determine the following information before installing:
• Modification of the appliance or vent system.
• Installation other than as instructed by Hearth & Home
Technologies.
• Minimum fireplace size. See Section 3.A.
• Gas supply piping.
• Improper positioning of the gas logs or the glass door.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
• Electrical wiring.
• Finishing details.
• Existing mantel projections. See Section 10.
• Whether optional accessories—devices such as a fan,
wall switch, or remote control—are desired.
Any such action may cause a fire hazard.
WARNING
B. Tools and Supplies Needed
Keep appliance dry.
Before beginning the installation be sure that the following
tools and building supplies are available.
• Mold or rust may cause odors.
• Water may damage controls.
Pliers
Hammer
Voltmeter
Gloves
Hi temp caulking material
Flat blade screwdriver
Framing square
Variable speed drill
1/4 Hex drive
Manometer
Tape measure
Safety glasses
Phillips screwdriver
Non-corrosive leak check solution
1/2 - 3/4 inch length, #6 or #8 Self-drilling screws
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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5
Fireplace Size Requirements
3
A. Minimum Fireplace Opening
WARNING
Minimum fireplace opening requirements are shown in
Figure 3.1.
Fire Risk
Provide adequate clearance:
• Around air openings
• The firebrick (refractory), glass doors, screen rails,
screen mesh and log grates can be removed from a
factory built firebox in order to gain minimum gas insert
opening requirements.
• To combustibles
• For service access
Î
Î
Locate appliance away from traffic areas.
• Any smoke shelves, shields, baffles and the metal floor
of the unit may be removed from a factory built firebox if
attached with mechanical fasteners. If the appliance is
placed on the base of the outer wrap, a ¼ inch airspace
must be provided between the insert and the floor of the
outer wrap.
NOTE: For actual appliance dimensions refer to Section 15.
• Cutting of any sheet metal parts of the fireplace in which
the gas fireplace insert is to be installed is prohibited.
B
2 in.
50.8 mm
FRONT VIEW
TOP VIEW
C
D
A
MINIMUM FIREPLACE SIZE
FB-GRAND-S
FB-IN-S
Millimeters
Location
Front Width
Inches
Millimeters
Inches
A
B
C
D
35
889
574.7
358.8
654
30-1/4
768.4
482.6
358.8
571.5
Rear Width
Depth
22-5/8
14-1/8
25-3/4
19
14-1/8
22-1/2
Height
* NOTE: If exhaust collar on insert and fireplace damper do not line up, add 4 inches (102 mm) to minimum
fireplace height for bends in vent pipe.
Figure 3.1 Fireplace Opening
6
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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B. Clearances
INLET AIR
VENT PIPE
12 in. MAX.
MANTEL
WARNING
EXHAUST
VENT PIPE
Fire Risk.
Odor Risk.
• Clearance to combustible material under the
insert is 1/4 inch (0.6 cm).
• Use leveling legs to raise insert minimum
1/4 inch above combustible material or outer
wrap of factory built firebox.
12 in. MIN.
WARNING
MEASUREMENTS FROM
TOP EDGE OF UNIT
Fire Risk.
• Locate and install appliance to all clearance
specifications in manual.
Figure 3.2 Clearances to Mantels or other Combustibles
above Appliance
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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7
Termination Locations
4
A. Vent Termination Minimum Clearances
WARNING
Figure 4.1 specifies minimum vent heights for various
pitched roofs.
Fire Risk.
Asphyxiation Risk.
• Terminations MUST meet minimum clearances.
• Exhaust gases are hot.
HORIZONTAL
OVERHANG
• Nearby vents may draw fumes into house.
2 FT.
20 INCHES MIN.
VERTICAL
MIN.
WALL
LOWEST
DISCHARGE
OPENING
GAS DIRECT VENT
TERMINATION CAP
X
12
ROOF PITCH
IS X/ 12
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
Roof Pitch
H (Min.) Ft.
Flat to 6/12...........................................................1.0*
Over 6/12 to 7/12.................................................1.25*
Over 7/12 to 8/12.................................................1.5*
Over 8/12 to 9/12.................................................2.0*
Over 9/12 to 10/12...............................................2.5*
Over 10/12 to 11/12.............................................3.25
Over 11/12 to 12/12.............................................4.0
Over 12/12 to 14/12.............................................5.0
Over 14/12 to 16/12.............................................6.0
Over 16/12 to 18/12.............................................7.0
Over 18/12 to 20/12.............................................7.5
Over 20/12 to 21/12.............................................8.0
* 3 foot minimum in snow regions
Figure 4.1 Minimum height from roof to lowest discharge
opening
8
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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Vent Information and Diagrams
5
A. Vent Table Key
WARNING
The abbreviations listed in this vent table key are used in
the vent diagrams.
Fire Hazard.
Explosion Risk.
Symbol
VMIN
Description
Asphyxiation Risk.
Minimum Vertical Run Length 14 ft.
Maximum Vertical Run Length 50 ft.
Do NOT connect this gas appliance to a
chimney flue serving a separate solid fuel or
gas burning appliance.
VMAX
• May impair safe operation of this appliance
or other appliances connected to the flue.
B. Horizontal Venting
Horizontal venting is NOT allowed.
• Vent this appliance directly outside.
• Use separate vent system for this appliance.
C. Measuring Standards
Vertical measurements listed in the vent diagram (Figure
5.1) were made using the following standard:
CAUTION
• Vertical terminations are measured to top of chimney.
ALL vent specifications MUST be followed.
• This product is tested and listed to these specifications.
• Appliance performance will suffer if specifications are not
followed.
TERMINATION
CAP
Note: To achieve optimum
performance of insert,
minimize or avoid bends
in exhaust vent pipe.
ADAPTOR
EXHAUST COLLAR
INLET AIR COLLAR
EXHAUST
VENT PIPE
V= 14 FT. MINIMUM
50 FT. MAXIMUM
3 INCH COLLAR
(Factory installed to
stainless steel section)
WARNING: DO NOT
BLOCK PIPE END WITH
INSULATION OR ANY OTHER
SEALING MATERIAL
STAINLESS STEEL
PIPE - 3 FT. MIN.
REQUIRED (INCLUDED)
INLET AIR
VENT PIPE
COLLAR ATTACHMENT
BRACKET
Figure 5.1
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
9
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Installation Preparation
6
Prepare the existing solid fuel masonry or factory built
non-combustible firebox for installation.
E. Fireplace Conversion Notice
Permanently attach the label with the following warning
to the inside lower back of the fireplace firebox into which
the insert is being installed. Silicone may be required to
properly secure the label.
A. Flue Damper
Fully lock the solid fuel fireplace’s flue damper in the open
position, OR completely remove it.
B. Chimney
WARNING
• Ensure chimney is constructed of non-combustible
materials.
Fire Risk.
This fireplace has been converted for use with
a gas fireplace insert only and cannot be used
for burning wood or solid fuels unless all original
parts have been replaced, and the fireplace re-
approved by the authority having jurisdiction.
• Ensure chimney is clean and in good working order.
• Ensure that all chimney cleanouts fit properly to prevent
air leakage into chimney.
C. Gas Line
Prior to installing the gas insert:
• Have the chimney and adjacent structure inspected
and cleaned by qualified professionals. Hearth & Home
Technologies recommends that NFI or CSIA certified
professionals, or technicians under the direction of certi-
fied professionals, conduct a minimum of a NFPA 211
Level 2 inspection of the chimney.
Note: If the factory built fireplace has no gas access hole
provided, an access hole of 1 inch (25 mm) diameter or
less may be drilled through the lower sides or bottom of the
firebox in a proper workmanship - like manner. This access
hole must be plugged with non-combustible insulation after
the gas supply line has been installed.
• Replace component parts of the chimney and fireplace
as specified by the professionals.
• Install gas line into firebox cavity.
• Ensure all joints are properly engaged and the chimney
is properly secured.
• Check local codes and gas line sizing requirements
following NFPA51. See Section 8.
D. Hearth or Hearth Extension
F. Remote Control
The receiver for the remotes must be installed BETWEEN
the base pan of the insert and the firebox of the wood-
burning fireplace (see photo below).
WARNING
Fire Risk.
A hearth or hearth extension (if present) must
comply with either of the following:
EXISTING SIDE
REFRACTORY
REMOTE
•
•
•
The solid fuel burning fireplace manufacturer’s
specification.
RECEIVER
UNIT
Local building codes required by authority
having jurisdiction.
NFPA 211
EXISTING BOTTOM OF
FIREPLACE
10
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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Installing Vent Pipe and Appliance
7
A. Venting Components
B. Connecting Vent Pipe
Reference instructions in the termination kit.
CAUTION
• Install the 3-inch flexible vent pipe(s) down through the
chimney.
Sharp Edges
• Secure the exhaust flexible vent pipe to the 3 foot section
stainless steel flexible vent pipe using the factory-
installed 3-inch collar in the stainless steel section of
pipe (see Figure 7.1).
• Wear protective gloves and safety
glasses during installation.
The vertical vent termination system installed on this model
includes:
• Use 3 screws to attach either a 4 foot or 30 foot section
of inlet air vent to the inlet collar on the collar slide plate
(see Figure 7.1). NOTE: The collar slide plate may be
removed from appliance to aid installation.
• One 3-foot section stainless steel flexible pipe (included
with insert).
• One length of 3-inch flexible vent pipe for combustion air
• Seal opening between flex vent and chimney just above
insert. Unfaced fiberglass insulation may be used for this
purpose.
(included with vent kit).
• Flexible vent pipe for exhaust air (included with vent kit).
• One pipe-to-cap adaptor (included with vent kit).
• One vertical termination cap (included with vent kit).
Note: To achieve optimum
performance of insert,
minimize or avoid bends
in exhaust vent pipe.
TERMINATION
CAP
ADAPTOR
EXHAUST COLLAR
INLET AIR COLLAR
EXHAUST
VENT PIPE
V= 14 FT. MINIMUM
50 FT. MAXIMUM
3 INCH COLLAR
(Factory installed to
stainless steel section)
WARNING: DO NOT
BLOCK PIPE END WITH
INSULATION OR ANY OTHER
SEALING MATERIAL
STAINLESS STEEL
PIPE - 3 FT. MIN.
REQUIRED (INCLUDED)
INLET AIR
VENT PIPE
COLLAR ATTACHMENT
BRACKET
Figure 7.1
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
11
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CUT AND BEND
FLASHING AS NEEDED
TO FIT CHIMNEY
WARNING
Fire Risk.
Only an approved Hearth & Home Technologies
surround may be used to cover integral grills on
solid fuel burning fireplaces.
• No other components such as shrouds, sheet-
metal plates, etc., may be used to seal off vents.
SEALANT
ADHESIVE
WARNING
Failure to position the parts in accordance with these diagrams
or failure to use only parts specifically approved with this
appliance may result in property damage or personal injury.
WARNING
Figure 7.2
Explosion Risk.
• Trim chimney top plate to minimize excess overhang or
Combustion Fume Risk.
bend over flue tile (see Figure 7.2).
• Connect vent sections per installation instructions.
• The 3 foot section of stainless steel flexible pipe MUST
be attached directly to the exhaust collar on the collar
slide plate.
• Place 3/8 inch bead of 300º F silicone on flue tile top.
• Connect exhaust vent pipe ONLY to exhaust starting collar
and termination cap center collar.
C. Placing, Securing and Leveling the
Appliance
• Connect inlet air vent ONLY to inlet air collar on appliance
and either the termination cap inlet air collar OR terminate
within chimney.
• Install insert (without surround attached) into existing
fireplace while pulling collar slide plate forward.
• Do NOT allow vent to sag below connection point to
appliance.
• Install gas line into hole provided on insert side.
• If applicable install remote control wires into insert side
(see Section 6, F.).
• Secure collar slide plate to appliance by placing locking
handle into position with locking tabs (see Figure 7.1)
and secure with #8 screw.
• Level the appliance from side to side and front to back. If
necessary, use the leveling legs included with the insert
to set each corner of the base.
• Position any excess flexible vent pipe back up into
chimney without sagging. Twist and push flex vent
together to shorten.
• Install fiberglass insulation pieces to back face of
surround.
• Attach surround. Follow instructions accompanying
surround.
• Push insert so that surround becomes tight against face
of fireplace.
12
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D. Installing Adaptor and Termination Cap
For installation of termination cap see minimum vent
heights for various pitched roofs (see Figure 7.2) .
CAUTION
Sharp Edges
• Wear protective gloves and safety
glasses during installation.
To install adaptor see Figure 7.3.
HORIZONTAL
OVERHANG
Damper Flashing Kit (Optional)
For use with LINK-DV4-30B Liner Kit.
2 FT.
20 INCHES MIN.
VERTICAL
MIN.
WALL
Note: Damper may have to be removed to use this kit.
• Run flex liners through 3” holes in damper flashing.
LOWEST
DISCHARGE
OPENING
GAS DIRECT VENT
TERMINATION CAP
• Attach damper flashing to firebox roof with self tapping
screws included in kit.
X
12
CLASS A PIPE
ROOF PITCH
IS X/ 12
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
Roof Pitch
H (Min.) Ft.
Roof Pitch
H (Min.) Ft.
Over 11/12 to 12/12.......4.0
Over 12/12 to 14/12.......5.0
Over 14/12 to 16/12.......6.0
Over 16/12 to 18/12.......7.0
Over 18/12 to 20/12.......7.5
Over 20/12 to 21/12.......8.0
Flat to 6/12....................1.0*
Over 6/12 to 7/12........1.25*
Over 7/12 to 8/12..........1.5*
Over 8/12 to 9/12..........2.0*
Over 9/12 to 10/12........2.5*
Over 10/12 to 11/12.....3.25
* 3 foot minimum in snow regions
Figure 7.2 Minimum Height from Roof to Lowest Discharge
Opening
Figure 7.3
To help eliminate cold air drafts, it may be necessary to place non-
Note: The LINK-DV4-30B
combustible insulation around the flues as they go though the damper.
system REQUIRES this insulation.
Masonry
LINK-DV30B
Installation
LINK-DV4-30B
Installation
Factory Built
Wood Burning
OPTIONAL LINK-ZC-ADPB
FOR USE WITH CLASS A
WOODBURNING PIPE
TERMINATION
CAP
EXHAUST
AIR
EXHAUST
AIR
VENT PIPE
VENT PIPE
ÍORÎ
WARNING:
DO NOT BLOCK
THIS PIPE END!
Note: Untwist
the pipe while
extending it, to
achieve full 30’
length.
INLET AIR
VENT PIPE
Remove 18 inch x 18 inch flashing on cap by removing
3 screws. Connect both the LINK-ZC-ADPB to Class
A Pipe and the termination cap to the LINK-ZC-ADPB
with the self tapping screws provided.
INLET AIR
VENT PIPE
Figure 7.4
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13
Gas Information
8
A. Fuel Conversions
C. Gas Connection
Before making gas connections ensure that appliance be-
ing installed is compatible with the available gas type.
Note: Have the gas supply line installed in accordance
with local building codes, if any. If not, follow ANSI
223.1. Installation should be done by a qualified installer
approved and/or licensed as required by the locality. (In
the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fitter).
Any natural or propane gas conversions necessary to
meet the appliance and locality needs must be made by
a qualified technician using Hearth & Home Technologies
specified and approved parts.
B. Gas Pressures
NOTE: A listed (and Commonwealth of Massachusetts ap-
proved) 1/2 inch (13 mm) T-handle manual shut-off valve and
flexible gas connector are connected to the 1/2 inch (13 mm)
control valve inlet.
Proper input pressures are required for optimum appli-
ance performance. Gas line sizing requirements need to
be made following NFPA51.
•
If substituting for these components, please consult
local codes for compliance.
WARNING
Fire Risk.
Refer to Reference Section 16 for location of gas line
access in appliance.
Explosion Hazard.
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
NOTE: Gas line may be run from either side of the appliance
provided the hole in the outer wrap does NOT exceed 2-1/2
inches in diameter and does not penetrate the firebox.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 1/2 psig.
WARNING
Gas Leak Risk
• Support control when attaching pipe to
prevent bending gas line.
WARNING
Verify inlet pressures.
• High pressure may cause overfire condition.
• Low pressure may cause explosion.
NOTE: The gap between supply piping and gas access
hole may be caulked with high temperature caulk or stuffed
with non-combustible, unfaced insulation to prevent cold air
infiltration.
• Verify minimum pressures when other
household gas appliances are operating.
Install regulator upstream of valve if line
pressure is greater than 1/2 psig.
• Ensure that gas line does not come in contact with outer
wrap of appliance. Follow local codes.
Pressure requirements for appliance are shown in the
table below. Minimum pressures must be met when other
household gas appliances are operating.
• Incoming gas line should be piped into the valve
compartment and connected to the 1/2 inch connection
on the manual shutoff valve.
• Check all fittings and connections of appliance which
may have loosened during shipping.
Pressure
Natural Gas
Propane
5.0 inches
w.c.
11.0 inches
w.c.
Minimum inlet pressure
14.0 inches
w.c.
14.0 inches
w.c.
Maximum inlet gas pressure
Manifold pressure
3.5 inches
w.c.
10.0 inches
w.c.
14
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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HIGH ALTITUDE INSTALLATIONS
WARNING
U.L. Listed gas appliances are tested and approved without
requiring changes for elevations from 0 to 2000 feet in the
U.S.A. and Canada.
Fire or Explosion Hazard
• Gas buildup during line purge may ignite.
• Purge should be performed by qualified technician.
• Ensure adequate ventilation.
When installing this appliance at an elevation above 2000 feet,
it may be necessary to decrease the input rating by changing
the existing burner orifice to a smaller size. Input rate should
be reduced by 4% for each 1000 feet above a 2000 foot
elevation in the U.S.A., or 10% for elevations between 2000
and 4500 feet in Canada. If the heating value of the gas has
been reduced, these rules do not apply. To identify the proper
orifice size, check with the local gas utility.
• Ensure there are no ignition sources such as
sparks or open flames.
• A small amount of air will be in the gas supply lines.
When first lighting appliance it will take a short time for
air to purge from lines. When purging is complete the
appliance will light and operate normally.
If installing this appliance at an elevation above 4500 feet (in
Canada), check with local authorities.
WARNING
CHECK FOR GAS LEAKS
Explosion Risk
Fire Risk
Asphyxiation Risk
• Check all fittings and connections.
• Do not use open flame.
• After the gas line installation is complete, all
connections must be tightened and checked
for leaks with a commercially-available,
non-corrosive leak check solution. Be sure
to rinse off all leak check solution following
testing.
Fittings and connections may have loosened
during shipping and handling.
WARNING
Fire hazard.
Do NOT change the valve settings.
• This valve has been preset at the factory.
• Changing valve settings may result in fire
hazard or bodily injury.
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15
Electrical Information
9
Appliance Requirements
A. Wiring the Appliance
• This appliance DOES NOT require 110-120 VAC to
operate.
Note: Electrical wiring must be installed by a licensed
electrician.
• It is recommended that a 110 VAC junction box be
connected for use with fan or remote control. (See Figure
9.2 for junction box wiring).
Note: This appliance must be electrically wired and grounded
in accordance with local codes or, in the absence of local
codes, with National Electric Code ANSI/NFPA 70-latest
edition or the Canadian Electric Code, CSA C221.1.
WARNING
Wire 110V to electrical junction box.
Do NOT wire 110V to valve.
CAUTION
Do NOT wire 110V to wall switch.
• Incorrect wiring will damage millivolt valves.
• Prevent accidental appliance operation when not attended.
• Unplug or remove batteries from remote control if absent or
if appliance will not be used for an extended period of time.
• Incorrect wiring will override IPI safety lockout
and may cause explosion.
• Property damage possible from elevated temperatures.
ON/OFF Switch
• An ON/OFF switch is included with the decorative
surround/decorative front and should attached to
surround/facing. (See Installation instructions for remote
control).
• If desired an additional wall switch or thermostat may
be added to system as shown in Figure 9.1.
STANDING
PILOT
REMOTE SWITCH
PIGTAIL
ON
OFF
ON/OFF
SWITCH
VALVE
WHT
RED
OPTIONAL WALL SWITCH,
THERMOSTAT OR REMOTE
Î
Figure 9.1 Standing Pilot Ignition Wiring Diagram
16
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B. Junction Box Installation
C. Installation for Fan (Optional)
On units already installed removal of decorative front,
surround and gas insert is required.
INSERT STRAIN RELIEF
AROUND CORD IN THIS END
FROM OUTSIDE OF UNIT
FEED PLUG
THROUGH HOLE
• Detach flexible liner from back of unit if insert is installed.
SIDEWALL
• Remove the four screws on the cover plate (see Figure 9.3).
JUNCTION
BOX
SCREW
PROVIDED
Figure 9.2 Junction box installation
COVER
FAN
PLATE
Optional Accessories
Connecting the electrical junction box is required if using
a blower or remote.
• Plug the cord into a convenient outlet.
• An electrician may install an outlet box inside the
fireplace. Place the outlet in the lower, back corner of
the fireplace.
GROUND
WIRE
POWER
CORD
Figure 9.3
• Must use cord supplied.
• Bend up the tabs on the base pan (see Figure 9.4).
• Place the blower in between the bend up tabs.
CAUTION
• Install and wire the blower per instruction shipped with
the fan.
Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.
• The ground wire of the fan can clip on the side of the
base pan.
• Reinstall the cover plate back on the unit. Make sure the
fan does not make contact with the back wall to prevent
noise from vibration.
WARNING
Shock hazard.
• Replace damaged wire with type 105º C rated
wire.
• Wire must have high temperature insulation.
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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17
VARIABLE SPEED CONTROL
JUNCTION BOX
BLK
BLK
BLOWER RECEPTACLE
BLK
BLK
BLK
BLK
BLK
WHT
GROUND
WHT
BLK
BLOWER
TEMPERATURE
SENSOR SWITCH
GRN
BLK
WHT
110-120 VAC
FAN
JUNCTION
BOX
NOTE: IF ANY OF THE ORIGINAL
WIRE AS SUPPLIED WITH THE
APPLIANCE MUST BE REPLACED,
IT MUST BE REPLACED WITH TYPE
1050 C RATED WIRE.
TEMPERATURE
SENSOR SWITCH
SPEED CONTROL
(RHEOSTAT)
BEND
UP TABS
GROUND WIRE
(ATTACH TO ANY
METAL SURFACE)
Figure 9.4 Fan Wiring Diagram
18
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Finishing
10
A. Mantel Projections
B. Installing Trim Surrounds
Figure 10.1 shows the minimum vertical and corresponding
maximum horizontal dimensions of appliance mantels or
other combustible projections above the top front edge
of the appliance, not the surround. See Figure 10.2
for required clearances when using Halston or Galleria
Doors.
Combustible materials MUST NEVER overlap onto the
front face.
1. Find the coiled low voltage wires and ON/OFF switch at-
tached to outer right side of the insert (see Figure 10.2).
2. Reconnect the low voltage wires to the ON/OFF
switch.
Note: When using Galleria or Halston Doors with FB-
GRAND-S and FB-IN-S, a 15 inch minimum vertical distance
from top of door to bottom of mantel is required.
3. Attach surround assembly by hooking the support
bracket on the locating tabs on top of the gas insert
fireplace (see Figure 10.2.) Once the surround assem-
bly is on the locating tabs, ensure the bottom hooks
are resting on the locating pins at the base. Reposition
the fireplace if necessary. Refer to surround instruc-
tions provided with the decorative surround.
INLET AIR
VENT PIPE
12 in. MAX.
MANTEL
EXHAUST
VENT PIPE
LOCATING TABS
12 in. MIN.
MEASUREMENTS FROM
TOP EDGE OF UNIT
FIREBOX
Figure 10.1 Clearances to Mantels or other Combustibles
above Appliance
LOCATING SLOTS
12 IN. MAX.
MANTEL
15 IN. MIN.
TOP OF DOOR
Figure 10.2 Clearances to Mantels or other Combustibles above
Appliance when using Galleria or Halston Doors
Figure 10.3 Trim Surround Installation
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Appliance Setup
11
Placing the Ember Material
A. Remove Shipping Materials
Ember material is shipped with this gas appliance. To place
the ember material:
Remove shipping materials from inside or underneath the
firebox.
• Embers CANNOT be placed directly over ports.
B. Clean the Appliance
• When placing Glowing Embers® onto the burner care
should be taken so that the ports are not covered. Place
the dime-size ember pieces near port holes in burner
top, sides and front (see Figure 11.1). Failure to follow
this procedure will likely cause lighting and sooting
problems.
Clean/vacuum any sawdust that may have accumulated
inside the firebox or underneath in the control cavity.
C. Accessories
Install approved accessories per instructions included
with accessories. See Service Parts List for appropriate
accessories.
BURNER PAN
AIR
SHUTTER
WARNING
Shock or fire risk.
Use ONLY optional accessories approved for
this appliance.
EMBER MATERIAL
(TOP SURFACE,
AND FRONT)
• Using non-listed accessories voids warranty.
• Using non-listed accessories may result in a
safety hazard.
• Only Hearth & Home Technologies approved
accessories may be used safely.
Figure 11.1 Placement of Embers
• Place Mystic Ember over burner surface and around
base of burner. Do not cover any burner port holes. Use
this material to give the appliance a realistic ash bed.
D. Ember Placement
• Save the remaining ember materials for use during
appliance servicing. The embers provided should be
enough for 3 to 5 applications.
WARNING
Explosion Risk.
• Follow ember placement instructions in manual.
• Do NOT place embers directly over burner ports.
• Replace ember material annually.
Improperly placed embers interferes with proper burner
operation.
20
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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E. Positioning the Logs (Model: FB-GRAND-S)
Log Set Assembly: LOGS-CFXGB
CAUTION: Logs are fragile! Carefully remove the logs from the packaging.
1 2 3 4
Logs
Log Set
This model uses locating tabs to positively
locate the logs with respect to the grate
assembly. Please refer to grate assembly.
5 Locating Tabs
D
B
C
E
A
Grate Assembly
1
LOG NUMBER 1 (SRV768-701): Place log #1 onto the grate. Push log back until it rests against locating tabs
B and D.
768-924
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2
.75 in.
LOG NUMBER 2 (SRV768-704): Position log #2 onto grate such that tabs A and C fit into the slots on bottom
surface of log. Slide the log all the way to the left. Then push the right front corner of the log forward until there is 0.75 in.
between the front right corner of the log and the grate.
3
LOG NUMBER 3 (SRV768-705): Position log #3 onto grate such that tab E fits into slot on bottom surface of
log. Push down until log is sitting flat on grate.
4
LOG NUMBER 4 (SRV582-705): Place log #4 across both flat spots on log #1 and log #3, with the “Y” in log
#4 placed on log #1. The back of log #4 should make contact with the back of the firebox.
22
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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Positioning the Logs
(Model: FB-IN-S)
LOG PLACEMENT
INSTRUCTIONS
Log Assembly: LOGS-CFXINB
1 2 33 44
Carefully remove the logs from the packaging. CAUTION: Logs are fragile!
GRATE ASSEMBLY
This model uses locating tabs to positively
locate the logs with respect to the grate
assembly. Please refer to grate assembly.
B
E
A
C
D
LOG #1 (SRV773-701): Position log #1onto the grate such that grooves on bottom of log #1 mate with grate.
Push log back until it rests against locating tabs A and B.
773-936B 10/07
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2
LOG #2 (SRV773-702): Position Log #2 onto grate such that tab C fits into the slot on bottom surface of log.
Flat Spot for Log #4
3
LOG #3 (SRV768-704): Position log #3 onto grate such that the tab D fits into the slots on bottom surface of log
and the right back side of log is flush against tab E.
4
1
3
2
LOG #4 (SRV573-702): Place log #4 into the flat spot on the log #1 and the left side of the log will rest on log #2
as shown.
24
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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F. Glass Assembly
WARNING
FIREBOX
Handle glass doors with care.
• Inspect the gasket to ensure it is undamaged.
• Inspect the glass for cracks, chips or scratches.
• Do NOT strike, slam or scratch glass.
SURROUND
LOCATING TABS
• Do NOT operate appliance with glass door removed,
cracked, broken or scratched.
• Replace glass door assembly as a complete appliance.
Removing Glass Assembly
There are two glass latches on the bottom of glass
assembly.
Figure 11.16 Glass Assembly
• To release glass assembly, pull latch forward and allow
to retract away from glass assembly.
G. Air Shutter Setting
• Remove glass assembly after both latches have been
released (see Figure 11.16).
Optimal flame appearance is dependent on the air shutter
setting. Adjustments should be made by a qualified
technician.
Replacing Glass Assembly
Replace the glass door on the appliance. Fasten the latches
on the glass frame.
NG
LP
FB-GRAND-S
FB-IN-S
Full open
1/2 in.
Full open
Full open
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25
Operating Instructions
12
A. Before Lighting Appliance
WARNING
This appliance has a Standing Pilot Ignition.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Before operating this appliance have a qualified
technician:
• Remove all shipping materials from inside and/or
underneath the firebox.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• Review proper placement of logs, rockwool, lava rock,
and vermiculite.
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Check the wiring.
• Alert children and adults to hazards of high temperatures.
• Check the air shutter adjustment.
High temperatures may ignite clothing or other
flammable materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
• Purge gas line (with glass assembly removed). See
Section 8.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
NOT operate the appliance with the barrier removed.
• Ensure that the flow of combustion and ventilation air is
not obstructed (front grilles and vent caps).
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
WARNING
Fire Risk.
Explosion Risk.
WARNING
Gas may build up while lighting pilot.
• Remove glass assembly before lighting pilot.
• Replace glass assembly after lighting pilot.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer to
the owner’s information manual provided with this appliance.
For assistance or additional information consult a qualified
installer, service agency or the gas supplier.
WARNING
Do NOT use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
26
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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B. Lighting Appliance
Standing Pilot Ignition
LIGHTING
INSTRUCTIONS
FOR YOUR SAFETY
READ BEFORE LIGHTING
1. Turn off all electric power to the appliance.
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property
damage, personal injury or loss of life.
2. Push in gas control knob
slightly and turn clockwise
to “OFF”.
A. This appliance has a pilot which
•
If you cannot reach your gas sup-
plier, call the fire department.
NOTE: Knob cannot be turned from “PILOT” to “OFF”
unless knob is pushed in slightly. Do not force.
must be lighted by hand. When
lighting the pilot, follow these
instructions exactly.
C. Use only your hand to push in or
turn the gas control knob. Never
use tools. If the knob will not push
in or turn by hand, don’t try to
repair it, call a qualified service
technician. Force or attempted
repair may result in a fire or explo-
sion.
3.
Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the floor. If you
smell gas, STOP! Follow “B” in the Safety Informa-
tion located on the left side of this label. If you don’t
smell gas, go to next step.
B. BEFORE LIGHTING, smell all
around the appliance area for gas.
Be sure to smell next to the floor
because some gas is heavier than
air and will settle on the floor.
4. Find the pilot. The pilot is inside
combustion chamber next to the
main burner.
WHAT TO DO IF YOU SMELL GAS
D. Do not use this appliance if any
part has been under water. Im-
mediately call a qualified service
technician to inspect the appliance
and to replace any part of the
control system and any gas control
which has been under water.
•
•
Do not try to light any appliance.
Do not touch any electric switch;
do not use any phone in your
building.
5. Turn knob on gas control counter clockwise
to “PILOT”.
•
Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
6. Push in control knob all the way and hold in. Im-
mediately depress red or black piezo button. It may
require several depressions of the red or black
piezo button until PILOT lights. If PILOT light does
not light after 10 seconds, return to step 3. Continue to
hold the control knob in for about one minute after the
pilot is lit. Release knob and it will pop back out. Pilot
should remain lit. If it goes out, repeat steps 3 through 6.
WARNING: CAUTION:
DO NOT CONNECT 110 VAC TO
THE CONTROL VALVE.
Hot while in operation. Do not touch.
•
•
If knob does not pop up when released, stop and im-
mediately call your service technician or gas supplier.
Keep children, clothing, furniture, gaso-
line and other liquids having flammable
vapors away.
Improper installation, adjustment, al-
teration, service or maintenance can
cause injury or property damage. Re-
fer to the owner’s information manual
provided with this appliance.
If the pilot will not stay lit after several tries, turn
the gas control knob to “OFF” and call your service
technician or gas supplier.
Do not operate the appliance with
panel(s) removed, cracked or broken.
Replacement of the panel(s) should be
done by a licensed or qualified service
person.
7. Turn gas control knob counterclockwise to
“ON”.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
8. To light Burner, flip the on/off switch to the “ON”
position, and close access grille.
NOT FOR USE
WITH SOLID FUEL
9. Turn on all electric power to the appliance.
If not installed, operated, and main-
tained in accordance with the man-
ufacturer’s instructions, this product
could expose you to substances in fuel
or fuel combustion which are known to
the State of California to cause can-
cer, birth defects, or other reproduc-
tive harm.
For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.
TO TURN OFF
GAS TO APPLIANCE
1. Turn off all electric power to the appliance if
Also Certified for Installation in a
Bedroom or a Bedsitting Room.
service is to be performed.
2. Open control access panel.
For assistance or additional informa-
tion, consult a qualified installer, ser-
vice agency or the gas supplier.
Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.
3. Move switch to “OFF” position.
4. Push in gas control knob slightly and turn clock-
wise
to OFF”. Do not force.
For additional information on operating your
Hearth & Home Technologies fireplace, please refer to www.fireplaces.com.
5.
Close control access panel.
464-903G
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C. Check Pilot Flame Appearance
D. After Appliance is Lit
Pilot flame must contact the thermocouple and thermopile
for reliable appliance operation.
WARNING
•
Pilot flame should be as shown in Figure 12.1.
Glass door must be in place when
appliance is operating.
Risk of:
• Combustion Fumes
• Fire
Do NOT operate appliance with glass
door removed.
• Open viewing glass for servicing only.
• Glass door MUST be in place and sealed before operating
appliance.
• Only use glass door certified for use with appliance.
• Glass replacement should be done by qualified technician.
Initial Break-in Procedure
When you light the appliance, you may notice that it pro-
duces heat which does have an associated odor or smell.
If you feel this odor is excessive it may require the initial
three to four hour continuous burn on high followed by a
second burn up to 12 hours to fully drive off any odor from
paint and lubricants used in the manufacturing process.
Condensation of the glass is normal.
Figure 12.1 Proper Pilot Flame
Note: The appliance should be run three to four hours
on the initial start-up. Turn it off and let it cool completely.
Remove and clean the glass. Replace the glass and run
the appliance for an additional 12 hours. This will help to
cure the products used in the paint and logs.
• If adjustment is needed remove cap screw from gas valve
using 1/8 inch standard screwdriver (see Figure 12.2.)
• Turn adjustment screw clockwise to increase pilot flame
size. Make small adjustments.
During this break-in period it is recommended that some
windows in the house be opened for air circulation. This will
help avoid setting off smoke detectors, and help eliminate any
odors associated with the appliance’s initial burning.
ADJUSTMENT SCREW
Figure 12.2 Adjustments
• Do NOT turn adjustment screw counter-clockwise too far
as it will come out of the valve allowing gas to escape.
• Replace cap screw and seal to prevent gas leaks.
• Check for gas leaks after tightening.
28
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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CAUTION
WARNING
Smoke and odors released during initial operation.
Fire Risk.
•
•
•
Open windows for air circulation.
Leave room during initial operation.
Smoke may set off smoke detectors.
High Temperatures.
Keep combustible household items away from
appliance.
Smoke and odors may be irritating to sensitive
individuals.
Do NOT obstruct combustion and ventilation air.
• Do NOT place combustible items on top of or
in front of appliance.
• Keep furniture, draperies away from
appliance.
WARNING
Fire Hazard.
Keep combustible materials, gasoline and
other flammable vapors and liquids clear of
appliance.
CAUTION
• Prevent accidental appliance operation when not
attended.
• Do NOT store flammable materials in the
appliance’s vicinity.
• Unplug or remove batteries from remote control if absent
or if appliance will not be used for an extended period of
time.
• Do NOT use gasoline, lantern fuel, kerosene,
charcoal lighter fluid or similar liquids in this
appliance.
• Property damage possible from elevated temperatures.
• Combustible materials may ignite.
E. Frequently Asked Questions
ISSUE
SOLUTIONS
This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.
Condensation on the glass
This is a result of normal operation and the flames will begin to yellow as the appliance is al-
lowed to burn for 20 to 40 minutes.
Blue flames
When first operated, this appliance may release an odor for the first several hours. This is
caused by the curing of the paint and the burning off of any oils remaining from manufacturing
and might set off home smoke detectors.
Odor from appliance
Film on the glass
This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
process. A non-abrasive cleaner such as gas fireplace glass cleaner may be necessary. See
your dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.
Metallic noise
Is it normal to see the pilot flame burn
continually?
In a standing pilot system the pilot will always stay on.
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29
Troubleshooting
13
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.
A. Standing Pilot Ignition System
Symptom
Possible Causes
Corrective Action
1. After repeated triggering a. Defective ignitor.
of the red or black piezo
Check the spark at the electrode and pilot. If no spark and electrode
wire is properly connected, replace the ignitor.
ignitor button, the spark
ignitor will not light the pilot.
b. Defective pilot or misaligned
electrode (spark at electrode).
Using match, light the pilot. If the pilot lights, turn off the pilot and
trigger the red piezo ignitor button again. If the pilot lights, an im-
proper gas/air mixture caused the bad lighting and a longer purge
period is recommended. If the pilot will not light, ensure the gap
at the electrode and pilot is one-eighth (1/8) inch to have a strong
spark. If the gap is OK, replace the pilot.
c. No gas or low gas pressure.
Check the remote shut-off valves from the fireplace. Usually, there
is a valve near the gas main. There can be more than one (1) valve
between the fireplace and the main.
d. No LP in tank.
Check the LP (propane) tank. You may be out of fuel.
2. The pilot will not stay lit
after carefully following the
lighting instructions.
a. Defective thermocouple.
Check that the pilot flame impinges on the thermocouple. Clean
and/or adjust the pilot for maximum flame impingement.
Ensure that the thermocouple connection at the gas valve is fully
inserted and tight (hand tighten plus 1/4 turn).
Disconnect the thermocouple from the valve, place one millivolt
meter lead wire on the tip of the thermcouple and the other meter
lead wire on the thermocouple copper lead. Start the pilot and hold
the valve knob in. If the millivolt reading is less than 15mV, replace
the thermocouple.
b. Defective valve.
If the thermocouple is producing more than 15 millivolts, replace
faulty valve.
3. The pilot is burning,
a. ON/OFF switch or wires
defective.
Check the ON/OFF switch and wires for proper connections. Place
the jumper wires across the terminals at the switch. If the burner
comes on, replace the defective switch. If the switch is OK, place the
jumper wires across the switch wires at the gas valve. If the burner
comes on, the wires are faulty or connections are bad.
there is no burner flame,
the valve knob is in the ON
position, and the ON/OFF
switch is in the ON position.
b. Thermopile may not be gener- If the pilot flame is not close enough physically to the thermopile,
ating sufficient millivoltage.
adjust the pilot flame.
Be sure the wire connections from the thermopile at the gas valve
terminals are tight and that the thermopile is fully inserted into the
pilot bracket.
Check the thermopile with a millivolt meter. Take the reading at
TH-TP&TP terminals of the gas valve. The meter should read 325
millivolts minimum, while holding the valve knob depressed in the
pilot position, with the pilot lit, and the ON/OFF switch in the OFF
position. Replace the faulty thermopile if the reading is below the
specified minimum.
With the pilot in the ON position, disconnect the thermopile leads
from the valve. Take a reading at the thermopile leads. The read-
ing should be 325 millivolts minimum. Replace the thermopile if the
reading is below the minimum.
30
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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Troubleshooting (continued)
Symptom
Possible Cause
Corrective Action
3. Continued
c. Defective valve.
Turn the valve knob to the ON position. Place the
ON/OFF switch in the ON position. Check the millivolt
meter a the thermopile terminals. The millivolt meter
should read greater than 125mV. If the reading is ac-
ceptable, and if the burner does not come on, replace
the gas valve.
d. Plugged burner orifice.
Check the burner orifice for stoppage. Remove stop-
page.
e. Wall switch or wires are defective.
Follow the corrective action in Symptom and Pos-
sible Cause 1.a above. Check the switch and wiring.
Replace where defective.
4. Frequent pilot outage a. Pilot flame may be too high or too low, or blow-
Clean thermocouple and adjust the pilot flame for
problem.
ing out (high pressure), causing pilot safety to drop maximum flame impingement. Follow lighting instruc-
out.
tions carefully.
5. The pilot and main
burner extinguish while
in operation.
a. No LP in tank.
Check the LP (propane) tank. Refill the fuel tank.
b. Inner vent pipe leaking exhaust gases back into Check venting system for damage. Replace/repair
the system.
improperly assembled pipe sections.
c. Glass too loose and air tight packet leaks in
corners after usage.
Replace glass panel assembly.
d. Bad thermopile or thermocouple.
e. Improper vent cap installation.
Replace if necessary.
Check for proper installation and freedom from debris
or blockage.
6. Glass soots.
a. Flame impingement.
Adjust the log set so that the flame does not exces-
sively impinge on it.
b. Improper air shutter setting.
c. Debris around air shutter.
Adjust the air shutter located on the control panel.
Inspect the opening at the base of the burner. NO MA-
TERIAL SHOULD BE PLACED IN THIS OPENING.
7. Flame burns blue
and lifts off burner.
a. Insufficient oxygen being supplied.
Ensure that the vent cap is installed properly and free
of debris. Ensure that the vent system joints are tight
and have no leaks.
Ensure that no debris has been placed at the base of,
or in the area of the air holes in the center of the base
pan beneath the burner.
Ensure that the glass is tightened properly on the unit,
particularly on top corners.
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31
Maintaining and Servicing Appliance
14
A. Maintenance Tasks
Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualified
service technician should perform an appliance checkup at the beginning of each heating season.
CAUTION
WARNING
Handle glass assembly with care.
Risk of injury or property damage.
Before servicing:
NOTE: Clean glass after initial 3-4 hours operation.
Longer operation without cleaning glass may
cause a permanent white film on glass.
• Turn off gas.
• Turn off electricity to appliance.
• Disable remote control, if one is present.
• Ensure appliance is completely cooled.
After servicing:
When cleaning glass door:
• Avoid striking, scratching or slamming glass.
• Do NOT use abrasive cleaners.
• Use a hard water deposit glass cleaner on white film.
• Do NOT clean glass when hot.
• Replace any screen or barrier that was removed.
• Reseal and reinstall any venting removed for servicing.
• Turn off appliance after 3-4 hours of operation and
ALLOW TO COOL.
• Remove and clean glass assembly.
• Replace glass assembly and operate appliance for
additional 12 hours.
WARNING
Annual inspection by qualified technician recommended.
Refer to maintenance instructions.
Check:
• Condition of doors, surrounds and fronts.
• Condition of glass, glass assembly and glass seal.
• Obstructions of combustion and ventilation air.
• Condition of logs.
WARNING
• Condition of firebox.
Inspect external vent cap regularly.
• Ensure no debris blocks cap.
• Burner ignition and operation.
• Burner air shutter adjustment
• Gas connections and fittings.
• Obstructions of termination cap.
• Combustible materials blocking cap may ignite.
• Restricted air flow affects burner operation.
Clean:
• Glass
• Air passageways, grilles,
control compartment
• Burner, burner ports
Risk of:
• Fire
• Delayed ignition or explosion
• Exposure to combustion fumes
• Odors
32
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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Inspect
Maintenance Tasks
Doors, Surrounds
and Fronts
1. Assess condition of screen and replace as necessary. Recommend addition of screen if one is not present.
2. Inspect for scratches, dents or other damage and repair as necessary.
3. Verify no obstructions to airflow through the louvers.
4. Verify maintenance of proper clearance to combustible household objects.
1. Inspect gasket seal and its condition.
Gasket Seal, Glass
Assembly and Glass
2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.
3. Confirm there is no damage to glass or glass frame. Replace as necessary.
4. Verify that latches engage properly, clip studs are not stripped, and glass attachment components are
intact and operating properly. Replace as necessary.
5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot be removed.
Valve Compartment
and Firebox Top
1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw
tips that have penetrated the sheet metal are sharp and should be avoided.
2. Remove any foreign objects.
3. Verify unobstructed air circulation.
Logs
1. Inspect for broken, damaged, or missing logs. Replace as necessary.
2. Verify correct log placement and no flame impingement causing sooting. Correct as necessary.
1. Inspect for paint condition, warpage, corrosion or perforation. Contact Dealer for inspection.
2. Replace appliance if firebox has been perforated.
Firebox
Burner Ignition and
Operation
1. Verify burner is properly secured and aligned with pilot or igniter.
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.
3. Replace ember materials with new dime-size and shape pieces. Do not block ports or obstruct lighting paths.
4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.
5. Inspect for lifting or other flame problems.
6. Verify air shutter is clear of dust and debris.
7. Inspect orifice for soot, dirt or corrosion.
8. Verify manifold and inlet pressures. Adjust regulator as required.
9. Inspect pilot flame strength. Clean or replace orifice as necessary.
10. Inspect thermocouple/thermopile or IPI sensor rod for soot, corrosion and deterioration. Clean with emery
cloth or replace as required.
11. Verify millivolt output. Replace as necessary.
Venting
1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.
2. Confirm that termination cap remains clear and unobstructed by plants, etc.
3. Verify that termination cap clearance to subsequent construction (building additions, decks, fences or
sheds) has been maintained.
4. Inspect for corrosion or separation.
5. Verify weather stripping, sealing and flashing remains intact.
6. Inspect draft shield to verify it is not bent, damaged or missing.
1. Verify operation of remote.
Remote controls
2. Replace batteries in remote transmitters and battery-powered receivers.
3. Verify batteries have been removed from battery back-up IPI systems to prevent premature battery failure
or leaking.
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33
Reference Materials
15
A. Appliance Dimension Diagram
Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 3.
A
9-9/16 in.
142 mm
B
2-1/2 in.
64 mm
2-1/16 in.
REF
4 in.
102 mm
52 mm
13-3/4 in.
350 mm
3-1/8 in.
80 mm
C
Two
ø 2-13/16 in.
71 mm
D
F
H
E
G
1-1/16 in.
28 mm
GAS INLET
ELECTRICAL
ACCESS
(IF EQUIPPED)
1-9/16 in.
40 mm
3-9/16 in.
91 mm
6-5/8 in.
169 mm
MODEL DIMENSIONS
FB-GRAND-S
FB-IN-S
Location
Inches
22-1/2
8-3/4
Millimeters
571
Inches
Millimeters
457
A
B
C
D
E
F
18
222
6-1/2
165
33-3/4
30-9/16
23-7/8
18-7/16
25-3/8
24-1/2
857
29-3/8
26-1/16
20-5/8
15-3/16
22-1/8
21-1/4
746
776
661
606
524
468
385
G
H
644
562
622
540
Figure 15.1 Appliance Dimensions
34
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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B. Vent Kits Components
Direct Vent Flex Liner Kits (see Figure 15.2)
LINK-DV-30B or (LINK-DV-30): Masonry 3 inch flex liner
kit. Expands to 30 feet. Includes: two liners, termination
cap, flashing, and link adapter.
LINK-DV4-30B or (LINK-DV4-30): Masonry 3 inch flex liner
kit. Expands to 30 feet and 4 inches respectively. Includes:
two liners, termination cap, flashing, and link adapter.
FLASH-DAMP
LINK-ZC-ADP
LINK-DV-30B
(LINK-DV-30)
SVRLINK-ADP
FLEX3-30
LINK-DV4-30B
(LINK-DV4-30)
Figure 15.2 Direct Vent Flex Liner Kits
Direct Vent Flex Liner Accessory Kits
(see Figure 15.3)
FLEX3-30/2
Flash-Damp: Zero clearance damper flashing kit for use
with LINK-DV-30B or LINK-DV4-30B liner kits.
LINK-ZC-ADP: Zero clearance chimney adapter
SVRLINK-ADP: Adapter kit (colinear to coaxial 3 inches
included in above kits).
FLEX3-30: One 3 inch flexible liner expands to 30 feet.
FLEX3-30/2: Two 3 inch flexible liners expands to 30 feet
each.
FLEX3-CNCT
FLEX-CNCT: Connector kit - 3 inch liner to 3 inch liner,
one connector per kit.
Figure 15.3 Direct Vent Flex Liner Accessory Kits
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35
FB-GRAND-S
C. Service Parts
Service Parts Diagram
Beginning Manufacturing Date: Oct. 2007
Ending Manufacturing Date: ______
5
6
7
11
8
10
9
Log Set Assembly
4
1
2
3
Part number list on following page.
36
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Service Parts List
FB-GRAND-S
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for
your appliance please provide model number and serial number. All parts listed in this manual may
be ordered from an authorized dealer.
Stocked
at Depot
ITEM
DESCRIPTION
SERIAL #
PART NUMBER
Y
N
N
N
N
N
N
N
Y
N
Y
N
Y
Y
Y
Y
N
N
N
Y
Y
Y
Log Set Assembly
Log 1
LOGS-CFXGB
SRV768-701
SRV768-704
SRV768-705
SRV582-705
783-108A
1
2
3
4
5
Log 2
Log 3
Log 4
Slide Plate Assembly
Slide Plate Handle
Baffle Assembly
2019-201
6
7
2020-046
Burner
768-188A
8
Control Panel, Valve Cover Plate
Piezo Ignitor
783-125
9
291-513
10
11
Log Grate
768-360A
Glass Door Assembly
Junction Box
GLA-FBG
040-250A
Wire Assembly
2020-069
Glass Latch Support Assembly
Vent Pipe Assembly
Vermiculite Embers
Mineral Wool
386-122A
768-380A
MYSTIC-EMBERS
050-721
Thermocouple
2103-511
Thermopile
2103-512
Pilot Tube
SRV485-301
Î
Gasket Assembly
Includes: Pilot, Pilot Bracket and Air Passge Gaskets
Fiber Patch Kit
778-430A
N
N
SRV-PACK
Y
Y
Y
Y
Y
Y
Conversion Kit NG
Conversion Kit LP
Regulator NG
NGKS-FBG
LPKS-FBG
230-1570
230-1520
2103-116
2103-117
Regulator LP
Pilot Orifice NG
Pilot Orifice LP
Additional service part numbers on following page.
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37
FB-IN-S
Service Parts
Beginning Manufacturing Date: Oct. 2007
Ending Manufacturing Date: ______
Service Parts Diagram
5
6
7
11
8
9
10
Log Set Assembly
4
1
3
2
Part number list on following page.
38
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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Service Parts List
FB-IN-S
IMPORTANT THIS IS DATED INFORMATION: When Requesting service or replacement parts for
your appliance please provide model number and serial number. All parts listed in this manual may
be ordered from an authorized dealer.
Stocked
at Depot
ITEM
DESCRIPTION
SERIAL #
PART NUMBER
LOGS-CFXINB
SRV773-701
SRV773-702
SRV768-704
SRV573-702
783-108A
Y
N
N
N
N
N
N
N
N
N
Y
N
Y
Y
Y
Y
N
N
Log Set Assembly
Log 1
1
2
3
4
5
6
Log 2
Log 3
Log 4
Air Passage
Baffle Assembly
Slide Plate Handle
Burner
2020-046
2019-201
773-180A
7
8
783-125
Control Panel, Valve Cover Plate
Piezo Ignitor
291-513
9
773-360A
10
11
Log Grate
GLA-FBIN
2020-069
Glass Door Assembly, Ceramic
Wire Assembly
040-250A
Junction Box
386-122A
Glass Latch Assembly
Vent Pipe Assembly
Mineral Wool
768-380A
050-721
MYSTIC-EMBERS
2103-511
N
Y
Y
Y
Vermiculite Embers
Thermocouple
2103-512
Thermopile
SRV485-301
Pilot Tube
Gasket Assembly
Includes: Pilot, Pilot Bracket and Air Passge Gaskets
Fiber Patch Kit
783-430A
N
N
SRV-PACK
NGKS-FBIN
LPKS-FBIN
2103-116
2103-117
230-1570
230-1520
Y
Y
Y
Y
Y
Y
Conversion Kit NG
Conversion Kit LP
Pilot Orifice NG
Pilot Orifice LP
Regulator NG
Regulator LP
Additional service parts on following page.
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39
FB-GRAND-S, FB-IN-S
Service Parts
Service Parts Diagram
Beginning Manufacturing Date: Oct. 2007
Ending Manufacturing Date: ______
1
2
6
3
7
4
8
9
10
5
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for
your appliance please provide model number and serial number. All parts listed in this manual may
be ordered from an authorized dealer.
Stocked
at Depot
ITEM
DESCRIPTION
SERIAL #
PART NUMBER
2103-010
2103-011
768-801
Y
Y
Y
Y
Y
N
N
Y
Y
Y
Y
Y
Y
N
Pilot Assembly NG
Pilot Assembly LP
1
Burner Orifice NG (.125A)
BurnerOrifice NG (#31A)
Burner Orifice LP (#50A)
Bracket: Orifice
FB-GRAND-S
FB-IN-S
2
446-800
446-801
3
4
5
6
778-169
783-170
Bracket: Pilot
477-301A
302-320A
230-0710
230-0720
571-533
Burner Tube
Flex Ball Valve Assembly
Valve NG
7
Valve LP
8
9
Flame Control Knob
Pilot Control Knob
Bracket: Valve
571-534
773-147
10
40
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D. Limited Lifetime Warranty
LIMITED LIFETIME WARRANTY
HEAT & GLO GAS APPLIANCE PRODUCTS
BASIC ONE-YEAR WARRANTY. HEAT & GLO, a brand of HEARTH & HOME TECHNOLOGIES INC., located at 20802 Kensington Boulevard,
Lakeville, MN 55044, (“HEAT & GLO”) warrants to the original owner that your new HEAT & GLO Gas Appliance (the “Product”) will be free
from defects in materials and workmanship for a period of one year from the date of installation. During the first year, HEAT & GLO will replace
or repair, at its discretion, any defective components at its sole cost and expense, including payment of all reasonable labor costs incurred in
replacing or repairing such components. This basic warranty is subject to the conditions, exclusions and limitations described below.
EXTENDED LIFETIME COVERAGE. HEAT & GLO warrants that the firebox, heat exchanger, log(s), and burner will not be defective in mate-
rial or workmanship during the period the Product is owned by the original owner, subject to the following conditions, exclusions and limitations
described below.
CONDITIONS, EXCLUSIONS AND LIMITATIONS:
1. This warranty applies to the original owner only and is nontransferable.
2. This warranty applies only to Products installed in the United States of America or Canada.
3. This warranty is limited to the replacement or repair of defective components or workmanship and HEAT & GLO may fully discharge all
obligations under this warranty by repairing or replacing, at its discretion, the defective components. The maximum amount recoverable
under this warranty is limited to the purchase price of the Product and, if HEAT & GLO is unable to provide replacement or repair in an
expedient and cost-effective manner, HEAT & GLO may discharge all obligations under this warranty by refunding the purchase price of
the Product. IN NO EVENT SHALL HEAT & GLO BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY
DEFECTS IN THE PRODUCT.
4. Any labor and related repair charges relating to the costs and expenses of replacing or repairing defective components under the Limited
Lifetime Warranty are not covered by this warranty, except as provided for under the Basic One-Year Warranty.
5. Components and parts made by other manufacturers, whether sold with the Product or added thereafter, are NOT covered by this warranty
unless expressly authorized and approved by HEAT & GLO in writing.
6. Any damages caused by environmental conditions, inadequate ventilation or drafting caused by tight sealing construction of the structure,
air handling devices such as exhaust fans or forced air furnaces, or other such causes are not covered by this warranty.
7. This warranty will be void if:
a) The Product is not installed, operated and maintained in compliance with local building codes and with the instructions in the Installer’s
Guide, Owner’s Guide and Listing Agent Identification Label furnished with the Product.
b) Any parts or components made by other manufacturers are added or used in the Product, unless expressly authorized and approved
by HEAT & GLO in writing.
c) Any service work is performed on the Product by anyone other than an authorized HEAT & GLO representative.
d) The Product is damaged due to shipping, improper handling, accident, abuse or misuse.
e) Fuels other than those specified in the Installer’s Guide and Owner’s Guide are used.
f) Modification was made to the Product which was not expressly authorized and approved by HEAT & GLO in writing.
EXCEPT TO THE EXTENT PROVIDED BY LAW, HEAT & GLO MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY SPECIFIED
ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, or do not allow exclusion or limitation of incidental or consequential
damages, so those limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which
vary from State to State.
If warranty service is needed you should contact your installing dealer and if the installing dealer is unable to provide necessary parts or com-
ponents, contact the nearest authorized HEAT & GLO dealer or supplier.
NOTES TO CUSTOMER:
1. In order to insure proper installation, operation and maintenance HEAT & GLO strongly recommends annual ser-
vicing by an authorized HEAT & GLO dealer.
2. Please complete this information and retain this warranty in a safe place for future reference: Installation Date:______
Model #:_________________ Serial #:______________ Installing Contractor:_________________________
3. HEAT & GLO reserves the right to make changes at any time, without notice, in design, material, specifications
and prices of the Product. HEAT & GLO also reserves the right to discontinue styles and products.
060-981E 10/07
© 2007 Hearth & Home Technologies Inc.
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
41
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E. Contact Information
Heat & Glo, a brand of Hearth & Home Technologies Inc.
20802 Kensington Boulevard, Lakeville, MN 55044
Please contact your Heat & Glo dealer with any questions or concerns.
For the location of your nearest Heat & Glo dealer,
- NOTES -
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CAUTION
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471,
5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195,
6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426,
6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia)
780250, 780403, 1418504 or other U.S. and foreign patents pending.
Printed in U.S.A. - Copyright 2008
42
Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. D • 3/08
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