Installation & Operation
Instructions
MODEL: Dakota-AU
Australian Gas Association
Certification Number: 7145
This manual must be used for installation and retained
by Homeowner for operation and maintenance.
This product may be covered by one or more of the following patents:
(United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356,
5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112,
5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698,
6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426, 6774802, 6796302, 6840261, 6848441,
6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408,
2313972; (Australia) 543790; 586383; 780250, 780403, 1418504; (Mexico) 97-0457; (New Zealand) 200265; or other U.S. and foreign patents
pending.
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Table of Contents
1
2
3
Listing and Code Approvals
A. Fireplace Certification . . . . . . . . . . . . . . . . . . . . . . . . . 4
4
Getting Started
A. Design and Installation Considerations. . . . . . . . . . . . 4
4
Framing and Clearances
5
A. Select Fireplace Location . . . . . . . . . . . . . . . . . . . . . . 5
B. Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
C. Outdoor Enclosure Options. . . . . . . . . . . . . . . . . . . . . 7
4
5
6
7
8
Fireplace Preparation
A. Remove Logs and Shipping Cover . . . . . . . . . . . . . . . 8
B. Securing and Leveling Fireplace. . . . . . . . . . . . . . . . . 8
8
Gas Information
A. Gas Pressure Requirements . . . . . . . . . . . . . . . . . . . . . 9
B. Gas Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
9
Electrical Information
A. Ignition System Wiring. . . . . . . . . . . . . . . . . . . . . . . . 10
B. Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
10
Finishing
11
A. Mantel Projections. . . . . . . . . . . . . . . . . . . . . . . . . . . 11
B. Facing Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Fireplace Setup
13
A. Clean the Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . 13
B. Grate Assembly Placement. . . . . . . . . . . . . . . . . . . . 13
C. Positioning the Logs
. . . . . . . . . . . . . . . . . . . . . . . 13
D. Placing Lava Rock. . . . . . . . . . . . . . . . . . . . . . . . . . . 16
E. Glass Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
F. Reinstall Door Lock . . . . . . . . . . . . . . . . . . . . . . . . . . 16
9
Operating Instructions
17
A. Before Lighting Fireplace. . . . . . . . . . . . . . . . . . . . . . 17
B. Operating Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . 17
C. Lighting the Fireplace . . . . . . . . . . . . . . . . . . . . . . . . 18
D. After the Fireplace is Lit. . . . . . . . . . . . . . . . . . . . . . . 19
E. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . 19
10 Maintaining and Servicing the Fireplace 20
A. Valve Access and Service . . . . . . . . . . . . . . . . . . . . . 21
B. Battery Replacement. . . . . . . . . . . . . . . . . . . . . . . . . 22
C. Maintenance and Service Tasks:. . . . . . . . . . . . . . . . 23
11 Troubleshooting
24
A. Electronic Ignition System. . . . . . . . . . . . . . . . . . . . . 24
12 Reference Materials
25
A. Fireplace Dimension Diagram. . . . . . . . . . . . . . . . . . 25
B. Service Parts List. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
C. Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
D. Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . 36
Note: An arrow ( ) found in the text signifies change in content.
¨
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Listing and Code Approvals
1
A. Fireplace Certification
The Heat & Glo warranty will be voided by, and Heat & Glo
disclaims any responsibility for the following actions:
MODEL DAKOTA-AU IS AUSTRALIAN GAS AS-
SOCIATION APPROVED FOR NATURAL GAS
OR PROPANE AS AN OUTDOOR FIREPLACE.
•
•
Installation of any damaged heater system component.
Modification of the heater or installation other than as
instructed by Heat & Glo.
Refer to the appliance data plates for gas consumptions and
pressures.
•
•
Improper positioning of the gas logs.
Installation and servicing of this appliance should only be
carried out by an authorized person in accordance with the
manufacturer’s instructions. All relevant codes and regula-
tions laid down by the gas fitting authorities, municipal build-
ing regulations, and the requirements of the National Gas
Installation Standard AS5601 must be observed.
Installation and/or use of any component part not
manufactured or approved by Heat & Glo, not withstanding
any independent testing laboratory or other party approval
of such component part or accessory.
This appliance and its components are tested and safe when
installed in accordance with this installation manual. Report
to your dealer any parts damaged in shipment, specifically
check glass condition. The gas logs are in separate pack-
ages. Read all instructions before starting installation and
follow these instructions carefully during installation to en-
sure maximum benefit and safety. Failure to follow them will
void your warranty and may present a fire hazard.
Getting Started
2
•
Carefully remove the fireplace and components from the
packaging.
A. Design and Installation Considerations
Before installation check that local distribution conditions,
nature of gas and pressure, and adjustment of the fireplace
are compatible.
•
•
•
The gas logs are packaged separately and must be field
installed.
Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
Read all of the instructions before starting the installation.
Follow these instructions carefully during the installation
to ensure maximum safety and benefit.
This fireplace must be installed with the rules in force, and
used only in a sufficiently ventilated space. Consult instruc-
tions before installation and use of this fireplace.
4
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Framing and Clearances
3
Note:
WARNING
•
Illustrations reflect typical installations and are FOR
DESIGN PURPOSES ONLY.
Fire Risk
Provide adequate clearance:
•
•
Illustrations/diagrams are not drawn to scale.
Actual installation may vary due to individual design
preference.
•
•
•
Around air openings.
To combustibles.
For service access.
Locate fireplace away from traffic areas.
A. Select Fireplace Location
When selecting a location for your fireplace it is important to consider the required clearances to walls (See Figure 3.1).
Note: If this surface is
inside the building’s
warm air envelope...
Note: For actual fireplace
dimensions refer to Section 12.
...then this surface
must be an exterior
wall system.
E
1.47 M
A
E
D
D
D
B
C
2.08 M
B
C
A
B
C
D
E
629 mm
1.22 m
1.25 m
13 mm
38 mm
Figure 3.1 Fireplace Locations
This appliance shall be used in an above ground open-air situation with natural ventilation,
without stagnant areas, where gas leakage and products of combustion are rapidly
dispersed by wind and natural convection.
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B. Clearances
•
•
•
Appliance must be installed in
amply insulated area.
Area must have minimum of 25%
of surface area open.
Surface area = sum of walls
surface.
1.17 m
Header height.
1.17 m
Use only non-combustible
material below the top of
the top standoffs.
1.24 m
629 mm
Upper front can be covered
with non-combustible material
or removed and replaced with
non-combustible material.
38 mm
0 mm to level
of standoffs
2.13 m
to ceiling
38 mm
13 mm
Drywall
(if used)
0 mm
Combustible flooring may be installed
next to the front of the appliance.
914 mm
0 mm
Figure 3.2 Framing Dimensions
6
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With an overhead cover and more than two walls, the follow-
ing shall apply (Figures 3.6 - 3.7):
C. Outdoor Enclosure Options
Any enclosure in which the appliance is used shall comply
with one of the following (Figures 3.3 - 3.7):
•
•
•
At least 25% of the total wall area is completely open,
and
At least 30% of the remaining wall area is open and
unrestricted.
In the case of balconies, at least 20% of the total wall area
shall be, and will remain, open.
An enclosure with walls on all sides, but at least one permanent
opening at ground level and no overhead cover.
Open side at
least 25% of
total wall area
Figure 3.3 Four Sides and a Permanent Opening
30% or more in total
of the remaining wall
area is open and
unrestricted
Figure 3.6 More than Two Walls
A partial enclosure that includes an overhead cover
and no more than two walls.
Open side at
least 25% of
total wall area
Figure 3.4 Two Walls and a Roof
30% or more in total
of the remaining wall
area is open and
unrestricted
Both ends open
Figure 3.7 More than Two Walls
A partial enclosure that includes an overhead cover
and no more than two walls.
Figure 3.5 Two Walls and a Roof
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Fireplace Preparation
4
B. Securing and Leveling Fireplace
CAUTION
WARNING
Sharp Edges
•
Wear protective gloves
and safety glasses during
installation.
Fire Risk
•
Prevent contact with sagging, loose
insulation.
•
Do NOT install against vapor barriers or
exposed insulation.
A. Remove Logs and Shipping Cover
The diagram shows how to properly position, level, and se-
cure the fireplace (see Figure 4.2). Nailing tabs are provided
to secure the fireplace to the framing members.
Remove locking screw at the top of the doors (shown in Fig-
ure 4.1).
Open the doors by sliding the handles toward the outside
edges of the doors as shown in Figure 4.1. Remove the car-
tons of logs from their shipping location in the fireplace. Set
logs and door lock bracket screw aside for later reinstalla-
tion.
•
Place the fireplace into position on either a combustible
or non-combustible continuous flat surface.
Note: The top standoffs may be removed before sliding
fireplace into position only if using a non-combustible
enclosure.
•
•
•
•
•
Level the fireplace from side to side and front to back.
Shim the fireplace as necessary.
Bend out nailing tabs on each side.
Keep nailing tabs flush with the framing.
Secure the fireplace to the framing by using nails or screws
through the nailing tabs.
Locking Screw
•
Place a bead of caulk along the front of the fireplace to
prevent water running under the fireplace.
Upper front can be
covered with
Open Open
non-combustible
material or removed
and replaced with
non-combustible
material.
Figure 4.1 Door Operation
Save logs and locking screw, to complete installation.
NAILING TABS
CAUTION
Do NOT notch into the framing around the fireplace
spacers.
Figure 4.2 Proper Positioning, Leveling and Securing of a Fire-
place
8
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Gas Information
5
A. Gas Pressure Requirements
B. Gas Connection
Pressure requirements for Heat & Glo gas fireplaces are
shown in Table 5.1 below.
Note: Have the gas supply line installed in accordance
with local building codes by a qualified installer approved
and/or licensed as required by the locality.
Two taps are provided on the outlet side of the gas control
for a test gauge connection to measure the inlet and outlet
pressures. These inlet and outlet pressure taps can be ac-
cessed through the internal valve access panels as shown
in Section 10: Maintaining and Servicing the Fireplace.
Note: Before the first firing of the fireplace, the gas supply
line should be purged of any trapped air.
The fireplace and its individual shut-off valve must be dis-
connected from the gas supply piping system during any
pressure testing of the system at test pressures in excess
of 60 mbar.
Note: Consult local building regulations to properly size the
gas supply line leading to the hook-up at the unit.
If the fireplace must be isolated from the gas supply piping
system by closing an individual shut-off valve, it must be of
the handle-less type.
Note: Gas line MUST be run from right side of fireplace.
WARNING
WARNING
Fire Risk
Explosion Risk
CHECK FOR GAS LEAKS
Fire Risk
High pressure will damage valve.
Explosion Risk
•
Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 60 mbar.
Asphyxiation Risk
•
•
•
Check all fittings and connections.
Do not use open flame.
•
Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 60 mbar.
After the gas line installation is complete,
all connections must be tightened and
checked for leaks with a commercially
available, non-corrosive leak check
solution. Be sure to rinse off all leak check
solution following testing.
Fittings and connections may have loosened
during shipping and handling.
Table 5.1
Natural Gas Propane
Supply Pressure
Outlet Pressure
Burner Injector
1.13 kPa
.75 kPa
DMS 25
2.75 kPa
2.40 kPa
DMS 44
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Electrical Information
6
A. Ignition System Wiring
CAUTION
•
This fireplace is equipped with an electronic ignition
system which operates on a 6 volt system.
The batteries are located within the ignition module which
is located within the external control box. Awiring diagram
is shown in Figure 6.1.
Label all wires prior to disconnection when servicing
controls. Wiring errors can cause improper and dangerous
operation. Verify proper operation after servicing.
•
•
The battery pack requires fourAA batteries (not included).
See Section 10.B. for battery replacement.
CAUTION
Battery polarity must be correct or module damage will
occur.
B. Remote Control
•
This fireplace is equipped with a remote control to
operate the ignition system.
•
•
9 volt battery required.
Follow operating instructions included with remote
control.
FLAME SPARKER/
SENSOR
VALVE
PILOT
REMOTE
IGNITION MODULE
6VDC
CONTROL
ANT.
ON/OFF
WALL SWITCH
IGNITION
MODULE
(6V)
BATTERY PORT
(4 AA BATTERIES)
THERMOCOUPLE
BLOCK
(CONNECTED TO
BACK OF VALVE)
ON/OFF
SWITCH
VALVE
PILOT GAS LINE
CONNECTED TO
BACK OF VALVE
Figure 6.1 Electronic Ignition Wiring Diagram
10
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Finishing
7
A. Mantel Projections
Figure 7.1 shows the minimum vertical dimension of fireplace mantels or other combustible projections above the top front
edge of the fireplace.
Overhang
305 mm
max. combustible
mantel depth
2.13 m
minimum
ceiling height
B
A
Then B must
If A is:
be at least:
152 mm - 914 mm
915 mm or more
660 mm
457 mm
Figure 7.1 Clearances to Combustible Mantels or other Combustibles above Fireplace
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B. Facing Material
WARNING
WARNING
Fire Risk
Fire Risk
Do NOT obstruct air inlet or outlet grilles.
Do NOT modify grilles.
Finish all edges and fronts to clearances and
specifications listed in manual.
•
Modifying or covering grilles could cause
temperature rise and fire hazard.
•
•
•
•
Metal fireplace front may be covered with non-
combustible material only.
Finishing materials must not interfere with:
Do NOT overlap combustible materials onto fireplace
front.
•
•
•
Air flow through grilles or louvers.
Operation of louvers or doors.
Access for service.
Install combustible materials up to specified clearances
on top front and side edges.
Seal joints between the finished wall and fireplace top
and sides using only a 150° C minimum sealant.
Upper front can be covered
Finish wall material
may be combustible,
top & sides.
with non-combustible material
or removed and replaced with
non-combustible material.
0 mm.
0 mm.
0 mm.
Sealant Material
Figure 7.2 Non-combustible Facing Diagram
12
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Fireplace Setup
8
A. Clean the Fireplace
Clean/vacuum any materials that may have accumulated inside the firebox.
B. Grate Assembly Placement
Back Leegs in Grate Bracckets
Figure 8.2 Top view
Figure 8.1 Back Legs in Grate Brackets (front view)
Ensure grate assembly is over burner assembly, centered from left to right, and back legs are in grate brackets.
C. Positioning the Logs
See Section 12.B. for log descriptions and illustrations.
Figure 8.3 Right Rear Log (SRV720) (front view)
Figure 8.4 Top view
Place right rear log on the grate against the fireplace right side wall, so that its right end sits in the bracket opening.
Figure 8.5 Left Rear Log (SRV728) (front view)
Figure 8.6 Top view
Place the left rear log on the grate against the left wall and rest it on the right rear log.
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Figure 8.7 Left Side Log (SRV723) (front view)
Figure 8.8 Top view
Place the fork of log onto the left front bar and rest its back on left rear log.
Figure 8.9 Front Log (SRV727) (front view)
Figure 8.10 Top view
Place front log in front of the main grate with its left end resting on left side log as shown.
Figure 8.11 Front Left Log (SRV722) (front view)
Figure 8.12 Top view
Place front left log between locating bars so it rests against left side log and on top of front log.
14
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Figure 8.13 Front Right Log (SRV724) (front view)
Figure 8.14 Top view
Place right center log between the 4th and 5th vertical bars on the log grate, resting the back on right rear log.
Figure 8.15 Right Side Log (SRV740) (front view)
Figure 8.16 Top view
Place right side log against the rightmost front grate bar and rest its rear on right rear log, angled towards the corner as
shown.
Figure 8.18 Top view
Figure 8.17 Right Front Corner Log (SRV742) (front view)
Place right front corner log between the right side wall and right side grate bar as shown.
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D. Placing Lava Rock
F. Reinstall Door Lock
•
After logs have been placed spread part of the lava
rock (included) between the rock pan and ashlip (see
Figure 8.19). Use of lava rock is optional.
•
When logs and lava rock have been installed, or if the
glass assembly has been adjusted, reinstall the door lock
by inserting the screw at the top of the door (see also,
Section 4.A.). Tighten screw.
Rock Pan
Locking Screw
Ashlip
Open Open
Figure 8.19 Placement of Lava Rocks
Figure 8.20 Reinstall Door Lock
E. Glass Assembly
WARNING
Handle glass with care.
•
Inspect the glass for cracks, chips or
scratches.
•
•
Do NOT strike, slam or scratch glass.
Do NOT operate fireplace with glass door
removed, cracked, broken or scratched.
Replace glass door assembly as a
complete assembly.
•
•
•
The glass doors are included with and pre-installed in the
fireplace.
To adjust doors (door lock screw must be removed, see
Section 4.A. and Figure 8.20), open them and loosen
screws on top and bottom pivot pins. Slide each door as
necessary and tighten screws.
•
To adjust handle, loosen screws to move handles as
necessary and tighten screws.
16
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Operating Instructions
9
A. Before Lighting Fireplace
WARNING
Before operating this fireplace, have a qualified
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer
to the owner’s information manual provided with this
fireplace. For assistance or additional information consult
a qualified installer, service agency or the gas supplier.
technician:
•
•
•
•
•
•
Remove all shipping materials from inside the firebox.
Review proper placement of logs and lava rock.
Check the wiring and batteries.
Check the air shutter adjustment.
Ensure that there are no gas leaks.
WARNING
Ensure that the flow of combustion and ventilation air is
Fire Risk
Burn Risk
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT
not obstructed (front grilles).
•
Switch must be in position shown in Figure 9.1 in order
for remote control to operate properly.
Glass and other surfaces are hot during
operation and cool down.
•
•
•
•
•
Supervise young children when they are in the area
of the appliance.
CAREFULLY SUPERVISE children in same room as
fireplace.
Alert children and adults to hazards of high
temperatures.
Do NOT operate with protective barriers open or
removed.
Clothing or other flammable materials should not be
hung from the appliance, or placed on or near the
appliance.
SWITCH IS SHOWN
IN "ON" POSITION
Figure 9.1 Valve Switch Position
B. Operating Cautions
•
•
•
•
•
•
DO NOT PLACE ARTICLES ON OR AGAINST THE
APPLIANCE.
DO NOT USE OR STORE FLAMMABLE MATERIALS
NEAR THE APPLIANCE.
DO NOT SPRAY AEROSOLS IN THE VICINITY OF THE
APPLIANCE WHILE IT IS IN OPERATION.
TO BE INSTALLED ONLY BY AN AUTHORIZED
PERSON.
THISAPPLIANCE SHALLNOT BE INSTALLED OR USED
INDOORS.
THE GUARD IS FITTED TO THIS APPLIANCE TO
REDUCETHE RISK OF FIRE OR INJURYFROM BURNS,
AND NO PART OF IT SHOULD BE REMOVED.
Certain materials, when stored near the appliance, will be
subjected to radiant heat and could be damaged.
•
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C. Lighting the Fireplace
Electronic Ignition
FOR YOUR SAFETY
READ BEFORE LIGHTING
LIGHTING
INSTRUCTIONS
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property
damage, personal injury or loss of life.
1. This fireplace is equipped with an
ignition device which automatically
lights the burner. Do not try to light
the burner by hand.
A. This fireplace is equipped with
•
•
Do not touch any electric switch; do
not use any phone in your building.
an electronic pilot ignition device
which automatically lights the
burner. Do not try to light the
burner by hand.
Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
2. Wait five (5) minutes to clear out any
gas. Then smell for gas, including
near the floor. If you smell gas, STOP!
Follow “B” in the Safety Information
located on the left side of this label. If
you don’t smell gas, go to next step.
B. BEFORE LIGHTING, smell all
around the fireplace area for gas.
Be sure to smell next to the floor
because some gas is heavier than
air and will settle on the floor.
•
If you cannot reach your gas sup-
plier, call the fire department.
C. Do not use this fireplace if any part
has been under water. Immediately
call a qualified service technician to
inspect the fireplace and to replace
any part of the control system and
any gas control which has been
under water.
WHAT TO DO IF YOU SMELL
GAS
•
Do not try to light any appliance.
WARNING: CAUTION:
Improper installation, adjustment, Hot while in operation. Do not touch.
alteration, service or maintenance Keep children, clothing, furniture,
can cause injury or property dam- gasoline and other liquids having
age. Refer to the owner’s information flammable vapors away.
3. To light the burner, simultaneously
press the star
and up
arrow
buttons on the remote control until a
short acoustic signal confirms the start
sequence has begun.
manual provided with this fireplace.
4. If the fireplace will not operate, check
the batteries then follow the instruc-
tions “To Turn Off Gas to Fireplace”
and call your service technician or gas
supplier.
Do not operate the fireplace with
This fireplace needs fresh air for safe panel(s) removed, cracked or bro-
operation and must be installed so ken. Replacement of the panel(s)
there are provisions for adequate should be done by a licensed or
combustion and ventilation air.
qualified service person.
If not installed, operated, and main-
tained in accordance with the man-
ufacturer’s instructions, this product
could expose you to substances in
fuel or fuel combustion.
NOT FOR USE
TO TURN OFF
WITH SOLID FUEL
GAS TO FIREPLACE
For use with natural or propane
gases.
1. Push the ‘OFF’ button on remote.
2. Remove batteries from receiver.
Keep burner and control compart-
ment clean. See installation and
operating instructions accompanying
fireplace.
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D. After the Fireplace is Lit
Initial Break-in Procedure
CAUTION
When you light the fireplace, you may notice that it produces
heat which does have an associated odor or smell. If you
feel this odor is excessive it may require the initial three to
four hour continuous burn on high followed by a second burn
up to 12 hours to fully drive off any odor from paint and lubri-
cants used in the manufacturing process. Condensation of
the glass is normal
•
•
Prevent accidental fireplace operation when not
attended.
Remove batteries from remote switch if absent or if
fireplace will not be used for an extended period of
time.
•
Property damage possible from elevated
temperatures.
WARNING
Fire Risk
Keep combustible materials, gasoline and
other flammable vapors and liquids clear of
fireplace.
•
Do NOT store flammable materials in the
vicinity of the fireplace.
•
Do NOT use gasoline, lantern fuel,
kerosene, charcoal lighter fluid or similar
liquids in this fireplace.
Combustible materials may ignite.
E. Frequently Asked Questions
Issue
Solution
This is a result of gas combustion and temperature variations. As the fireplace warms, this condensation will
Condensation on the glass
Blue flames
disappear.
This is a result of normal operation and the flames will begin to yellow as the fireplace is allowed to burn for 20
to 40 minutes.
When first operated, this fireplace may release an odor for the first several hours. This is caused by the curing of
Odor from fireplace
the paint and the burning off of any oils remaining from manufacturing.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound
Metallic noise
produced by a furnace or heating duct. This noise does not affect the operation or longevity of the fireplace.
Heat & Glo Lifestyle Collection • Dakota-AU• 4036-914 Rev B • 06/07
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Maintaining and Servicing the Fireplace
10
Although the frequency of fireplace servicing and maintenance will depend on use and the type of installation, a qualified
service technician should perform an fireplace check-up annually.
Debris from any outside source and/or soot must be removed from the fireplace. Allow logs to cool, remove if necessary,
vacuum and replace in accordance with instructions on pages 13-16. It is imperative that control compartments, burners,
and circulating air passageways of the appliance be kept clean.
WARNING
CAUTION
Risk of injury or property damage
Before servicing:
Handle glass assembly with care.
Note: Clean glass after initial 3-4 hours
operation. Longer operation without
cleaning glass may cause a permanent
white film on glass.
•
•
•
•
Turn off gas.
Disable remote control.
Ensure fireplace is completely cooled.
Remove door lock screw.
When cleaning glass door:
•
Avoid striking, scratching or slamming
doors.
After Servicing:
Replace door lock screw.
•
•
•
Do NOT use abrasive cleaners.
Use a hard water deposit glass cleaner on
white film.
•
•
Do NOT clean glass when it is hot.
Turn off fireplace after 3-4 hours of operation
and ALLOW TO COOL.
Remove and clean glass assembly.
Replace glass assembly and operate
fireplace for an additional 12 hours.
WARNING
Annual inspection by qualified technician
recommended.
•
•
Check:
•
•
•
Condition of doors, surrounds and fronts.
Condition of glass, glass assembly.
Obstructions of combustion and ventilation
air.
Refer to maintenance instructions.
•
•
•
•
•
Condition of logs.
Condition of firebox.
Burner ignition and operation.
Burner air shutter adjustment.
Gas connections and fittings.
Clean:
•
•
Glass.
Air passageways, grilles, control
compartment.
•
Burner, burner ports.
Risk of:
•
•
•
•
Fire
Delayed ignition or explosion
Exposure to combustion fumes
Odors
20
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•
Remove the inside valve access panel by lifting it up and
out.
A. Valve Access and Service
•
The gas valve can be accessed behind the cement
refractory panel on the right side of the fireplace.
Remove door lock screw. Lift doors out and set aside.
There is a washer under each door. Be careful not to lose
the washers.
•
WASHER
Figure 10.4 Remove Valve Access Panel
•
Use a phillips screwdriver to remove the exterior valve
access panel (remove four screws).
Figure 10.1 Lift Out Doors
•
Remove logs if access is necessary after installation is
complete. See Section 8.C. Remove logs in reverse order
of set up.
•
•
Remove grate if access is necessary after installation is
complete. (Refer to Section 8.B.)
Remove two screws on side of pilot shield and remove
shield.
Figure 10.5 Remove Exterior Valve Access Panel
•
Loosen lower pressure tap screw before attaching
manometer. Start up the fireplace to verify the pressure
and adjust as necessary. Reverse these steps to
reassemble before log positioning.
Figure 10.2 Remove Pilot Shield
•
Use a phillips screwdriver to remove the two screws
securing the refractory retaining strip. Remove the
refractory side panel and set aside.
Note: Pressure tap screws must be re-tightened.
Figure 10.6 Connect Manometer
Figure 10.3 Loosen Refractory Retaining Strip
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B. Battery Replacement
•
•
Remove switch cover plate from the control box.
Slide access panel.
Ensure ground wire is attached to
valve or metal fireplace chassis.
Ground
Wire
Control
Box
Access
Panel
Batteries
Switch
Cover
Plate
Figure 10.7
•
•
Replace four AA batteries.
Replace access panel and switch cover plate.
22
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C. Maintenance and Service Tasks:
Inspect
Maintenance Tasks
1
2
3
1
2
Inspect for scratches and nicks that can lead to breakage when exposed to heat.
Verify no obstructions to airflow through the louvers.
Doors, surrounds and
fronts
Verify proper clearance to combustible household objects is maintained.
Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.
Confirm there is no damage to glass or glass frame. Replace as necessary.
Glass assembly and
glass
Verify that latches engage properly, clip studs are not stripped, and glass attachment components are intact
and operating properly. Replace as necessary.
3
4
1
Clean glass using a nonabrasive cleaner such as Brasso®. Replace glass assembly if severely coated with
silicate deposits that cannot be removed.
Vacuum and wipe out dust, cobwebs and debris. Use caution when cleaning these areas. Screw tips that have
penetrated the sheet metal are sharp and should be avoided.
Valve compartment
Logs
2
3
1
2
1
2
3
4
5
6
7
8
9
1
2
3
Remove any foreign objects.
Verify unobstructed air circulation.
Inspect for broken, damaged or missing logs. Replace as necessary.
Verify correct log placement and no flame impingement causing sooting. Correct as necessary.
Verify burner is properly secured and aligned with pilot or igniter.
Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.
Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.
Inspect for lifting or other flame problems.
Burner ignition and
operation
Verify air shutter is clear of dust and debris.
Inspect orifice for soot, dirt or corrosion.
Verify manifold and inlet pressures. Adjust regulator as required.
Inspect pilot flame strength. Clean or replace orifice as necessary.
Verify millivolt output. Replace as necessary.
Verify operation of remote.
Remote controls
Replace battery in remote transmitters and batteries powering receivers.
If fireplace will not be used for a long period of time, verify batteries have been removed.
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Troubleshooting
11
With proper installation, operation and maintenance your gas fireplace will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.
A. Electronic Ignition System
Symptom
Possible Causes
Corrective Actions
1.
No transmission, motor does
not turn.
A.
Receiver must learn new
code.
Press and hold the receiver’s reset button until you hear 2 acoustic signals.
After the second longer acoustic signal, release the reset button and within the
subsequent 20 seconds, press the down arrow on the remote handset until you
hear an additional long acoustic signal confirming the new code is set.
2.
3.
No ignition. No tone.
A.
A.
Receiver
Replace receiver and reprogram code.
Push switch to ON position.
No ignition; one 5 seconds
continuous tone (7 shorts
beeps might be heard prior to
the 5 seconds tone).
ON/OFF switch is in OFF
position.
B.
C.
D.
Loose wire.
Receiver.
Secure wire.
Replace receiver and reprogram.
Straighten pins on 8 wire connector.
Bent pins on 8 wire
connector.
E.
A.
B.
Valve.
Replace valve.
4.
No pilot flame and control
continues to spark.
Air in the pilot supply line.
Purge the line or start ignition several times.
Check polarity of the thermocouple wires.
Thermocouple circuit
wired incorrectly.
C.
No spark at pilot burner.
Check spark gap, check wiring connection. Check for spark in location along
cable.
D.
E.
Valve.
Replace valve. Do not over tighten.
Over tightened
Replace valve and thermocouple interrupter.
thermocouple interrupter.
F.
Receiver.
Receiver.
Replace receiver and reprogram code.
Replace receiver and reprogram code.
5.
6.
Pilot is lit and control
continues to spark. Valve
shuts off after 10...30
seconds. Valve operates
manually.
A.
Pilot is lit, sparking stops if a
flame is present. Valve shuts
off after 10...60 seconds.
A.
B.
Thermocouple.
Replace thermocouple.
Low inlet pressure to
valve.
Confirm sufficient inlet pressure to the valve. Adjust or replace inlet regulator if
necessary.
Valve does not work manually.
C.
A.
Valve.
Replace valve. Do not overtighten the thermocouple interrupter.
7.
8.
3 short beeps while the motor
turns.
Batteries are low.
Replace batteries - quality alkaline recommended. WARNING: Creating an
electrical short between the batteries/battery box and metal parts of the appliance
may render the receiver inoperable.
Pilot flame lights but there is
no main gas flow.
A.
Manual override knob
(if equipped) is in MAN
position.
Turn Manual override knob to ON position.
B.
C.
Valve turned down to pilot
flow.
Turn flame to high fire by pressing up button on remote handset.
Low inlet pressure to
valve.
Confirm sufficient inlet pressure to the valve. Adjust or replace inlet regulator if
necessary.
D.
A.
Valve.
Replace valve.
9.
Pilot sparks, but pilot will not
light.
Correct gas supply.
Verify that incoming gas line ball valve is “open”. Verify that inlet pressure reading
is within acceptable limits, inlet pressure must not exceed 50 mbar.
B.
C.
Ignitor gap is too large.
Module is not grounded.
Verify that spark gap from ignitor to pilot hood is .43 cm.
Verify control box is securely grounded to metal chassis of fireplace.
24
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Reference Materials
12
A. Fireplace Dimension Diagram
Dimensions are actual fireplace dimensions. Use for reference only. For framing dimensions and clearances refer to Sec-
tion 3.
787 mm
591 mm
16 mm
1.12 m
943 mm
587 mm
268 mm
204 mm
1.07 m
171 mm
396 mm
1.22 m
Figure 12.1 Fireplace Dimensions
Heat & Glo Lifestyle Collection • Dakota-AU• 4036-914 Rev B • 06/07
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B. Service Parts List
Service Parts
DAKOTA-AU SERIES
Beginning Manufacturing Date: June 2007
Ending Manufacturing Date: Active
Service Parts Diagram
Outdoor Gas Fireplace
25
28
18
17
16
21
19
20
24
14
24
3
29
1
2
22
10
9
15
10
12
8
11
27
8
1
23
11
7
13
8
26
Right Door Assembly
5
4
Left Door Assembly
6
26
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Service Parts
DAKOTA-AU SERIES
Beginning Manufacturing Date: June 2007
Ending Manufacturing Date: Active
Service Parts List
Outdoor Gas Fireplace
Qty.
DAKOTA LP-AU
#
Description of Part
DAKOTA-AU
req.
4
1
1
1
1
1
1
2
2
1
1
1
1
1
1
4
1
1
1
1
1
1
1
2
4
1
2
1
1
2
1
2
Door Grille Bar
4036-177
4036-082
4036-225
4036-083
4036-065
4036-066
4021-350
34362
4036-177
4036-082
4036-225
4036-083
4036-065
4036-066
4021-350
34362
Top Door Support Assembly
Gas Hood
3
4
Bottom Door Support Assembly
Right Glass Door Assembly
Left Glass Door Assembly
Door Handle
5
6
7
8
Nylon Washer
9
#8 32x3/8 PH Flat Counter Sink
Glass Panel Assembly
Handle Bracket
4021-345
4036-020
4036-178
4036-115
4036-116
4036-118
4036-119
31190
4021-345
4036-020
4036-178
4036-115
4036-116
4036-118
4036-119
31190
10
11
12
13
14
15
Right Bottom Pivot Pin
Left Bottom Pivot Pin
Right Top Pivot Pin
Left Top Pivot Pin
16 Nailing Flange
17 Inner Shell Access Panel
18 Intermediate Shell Access Panel
19 Back Refractory Bracket
20 Back Refractory
21 Right Side Refractory
22 Left Side Refractory
23 Hearth Refractory
24 Side Refractory Cover
25 Top Standoffs
4036-137
2097-139
4036-121
28394
4036-137
2097-139
4036-121
28394
4036-145
4036-146
4036-740
4036-133
11864i
4036-145
4036-146
4036-740
4036-133
11864i
Lava Rock
4021-296
28062
4021-296
28062
26 Grate Retainer Clip
27 Grate
4036-067
4036-197
4036-226
4036-067
4036-197
4036-226
28 Upper Front
29 Door Lock
Remote Control
REM-OUT-CE
4036-914
REM-OUT-CE
4036-914
1
1
Installation Instructions/Owner’s Manual
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27
Service Parts
DAKOTA-AU SERIES
Beginning Manufacturing Date: June 2007
Ending Manufacturing Date: Active
Service Parts Diagram
Outdoor Gas Fireplace
22
19
23
20
1
2
11
13
14
3
12
21
3
9
6
10
4
8
25
5
15
7
17
18
16
28
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Service Parts
DAKOTA-AU SERIES
Beginning Manufacturing Date:June 2007
Ending Manufacturing Date: Active
Service Parts List
Outdoor Gas Fireplace
Qty.
DAKOTA-AU
DAKOTA LP-AU
#
Description of Part
req.
1
1
2
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
3
4
5
6
7
8
9
ON/OFF Gas Valve
Flex Assembly
BSP Male Connector
Pilot Assembly
Pilot Bracket
15697
15697
2098-022
2098-315
2098-052
2097-119
2098-132
2097-137
2097-138
4021-394
2098-146
2097-145
32553
2098-022
2098-315
2098-053
2097-119
2098-133
2097-137
2097-138
4021-394
2098-146
2097-145
32553
Valve
Valve Cover Plate
Valve Bracket
Screw
10 Thermocouple Block
11 Switch Assembly
12 Compression Nut
13 Jam Nut
32563
32563
14 #25 B-Style Orifice
14 Orifice
4021-134
32562
15 Clamping Bracket
16 Control Box Cover Plate
17 Control Box Gasket
18 Ground Wire
2097-132
2097-133
4021-387
4021-399
4036-187
4036-189
4021-418
4036-190
4036-248
4036-194
2097-142
2097-132
2097-133
4021-387
4021-399
4036-188
4036-189
4021-418
4036-190
4036-248
4036-194
2097-142
19 Burner Tube
20 Burner Tube Bracket
21 Burner Supply Flex Line
22 Rock Retainer
23 Pilot Shield
24 Air Shutter
25 Module
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Service Parts
DAKOTA-AU SERIES
Beginning Manufacturing Date: June 2007
Ending Manufacturing Date: Active
Service Parts Diagram
Outdoor Gas Fireplace
SRV727
SRV720
SRV723
SRV722
SRV728
SRV724
SRV742
SRV740
30
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Service Parts
DAKOTA-AU SERIES
Beginning Manufacturing Date: June 2007
Ending Manufacturing Date: Active
Service Parts List
Outdoor Gas Fireplace
Qty.
req.
DAKOTA-AU
DAKOTA LP-AU
#
Description of Part
Log Set - Box 1 of 3
4036-711
SRV720
4036-712
SRV727
SRV722
SRV740
SRV742
4036-713
SRV723
SRV724
SRV728
4036-711
SRV720
4036-712
SRV727
SRV722
SRV740
SRV742
4036-713
SRV723
SRV724
SRV728
1
Log
1
Log Set - Box 2 of 3
1
Log
1
Log
1
Log
1
Log
1
Log Set - Box 3 of 3
1
Log
Log
Log
1
1
1
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32
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For Service or Replacement Parts Contact:
Melbourne
Jetmaster
444 Swan Street
Richmond 3121
(03) 9429-5573
Perth
Fireplace Corner
277 Lord Street
East Perth 6000
(08) 9228-2600
Sydney
Jetmaster
10 Martin Avenue
Arncliff 2205
(02) 9597-7222
34
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C. Warranty
HEAT & GLO LIFESTYLE COLLECTION
LIMITED 10 YEAR WARRANTY
In order to presumptively establish the dates to which your HEAT& GLO Limited Warranty runs, you must mail the completed
warranty card to HEAT & GLO, 20802 Kensington Boulevard, Lakeville, MN 55044, USA, within 60 days of the date of the
fireplace installation. If you fail to do so, you may be required to prove the date of installation before warranty work can be
performed.
The warranty exclusions and limitations of liability are effective upon installation of the fireplace.
Subject to the conditions set forth herein, HEAT & GLO, a brand of Hearth & Home Technologies, Inc. (“HEAT & GLO”)
extends the following warranty with respect to HEAT & GLO.
If HEAT & GLO is reasonably satisfied that any part or portion of the fireplace covered by this Limited Warranty is defective
in material or workmanship under normal use and service as described in the User’s Manual, HEAT & GLO will take the
following actions:
1. If the defect is reported during the first year from the date of installation (stainless steel burners and fiber logs are
covered for 3 years), HEAT & GLO will replace or repair the defective components at its sole expense. The decision
whether to replace a component shall be made at HEAT & GLO’s sole discretion. This Limited Warranty does not cover
components broken during shipping, misuse or careless handling. HEAT & GLO shall not be responsible for any indirect,
incidental, or consequential damages or for any costs other than those incurred by HEAT & GLO to repair or replace the
defective component. If components (including venting) other than factory approved components are used, all warranty
and liability on the fireplace is voided. Defects reported after the first year will not be covered by warranty unless
they fall within the purview of paragraph 2 or 3 below.
2. If the following defects are reported during the second year after the date of installation, HEAT & GLO will supply
replacement parts at the current wholesale price: defective electrical or manual components, optional components or
accessories, and glass panels (not including glass panels broken during misuse or careless handling). HEAT & GLO
shall not be responsible for any labor, transportation or other costs. Furthermore, it shall not be liable for any indirect,
incidental or consequential damages.
3. HEAT & GLO will replace or repair a defective firebox or heat exchanger, at any time during the 10 years from the date
of installation. The decision whether to replace the defective component shall be made at HEAT & GLO’s sole discretion.
HEAT & GLO shall not be responsible for any indirect, incidental or consequential damages or for any costs other than
those incurred by HEAT & GLO to repair or replace the defective component.
This Limited Warranty is the exclusive remedy available to you. If HEAT & GLO cannot effectively resolve a warranty
problem in an expedient and cost-effective manner, it can discharge its entire warranty liability by refunding the price of
the product to you.
Products made by other manufacturers, whether sold with the fireplace or added thereafter, are NOT covered by this Limited
Warranty. The use of other unauthorized components will make this warranty null and void. This Limited Warranty will also
be void if the appliance is not installed by a qualified installer in accordance with the Installation Instructions. Furthermore,
the Limited Warranty will be void if the fireplace is not operated, at all times, according to the User’s Manual furnished with
the fireplace. Any service work must be performed by authorized service representatives.
EXCEPT TO THE EXTENT PROVIDED BY LAW, NO OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING
WARRANTIESOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE,SHALLAPPLYTOTHEFIREPLACE
PRODUCT. In States that do not allow limitations on how long an implied warranty lasts, or do not allow exclusion of
indirect damages, those limitations or exclusions may not apply to you. You may also have additional rights not covered
in this Limited Warranty.
HEAT & GLO reserves the right to make changes at any time, without notice, in design, material, specifications and prices.
It also reserves the right to discontinue styles and products.
Please complete this information and retain this warranty in a safe place for future reference:
Installation Date:_______ Model #_________ Serial #__________ Installing Contractor:__________________
Heat & Glo Lifestyle Collection • Dakota-AU• 4036-914 Rev B • 06/07
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D. Contact Information
Please contact your Heat & Glo LifeStyle Collection
dealer with any questions or concerns.
For the number of your nearest Heat & Glo LifeStyle Collection dealer,
- NOTES -
CAUTION
DO NOT DISCARD THIS MANUAL
•
Read, understand
and follow these
instructions for safe
installation and
operation.
•
Leave this manual with
party responsible for
use and operation.
•
Important operating
and maintenance
instructions included.
36
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