Heat Glo LifeStyle Indoor Fireplace 550TRSI AUF User Manual
Owner’s Manual  
Installation and Operation  
Models:  
550TRSI-AUF  
550TRSILP-AUF  
SAI Global  
SANS 1539:2008  
Ref No GSCS20163  
AS4553:2008  
NOTICE  
DO NOT DISCARD THIS MANUAL  
• Important operating  
and maintenance  
instructions included.  
• Read, understand and follow  
these instructions for safe  
installation and operation.  
• Leave this manual with  
party responsible for use  
and operation.  
WARNING  
WARNING: If the information in these  
instructions is not followed exactly, a fire  
or explosion may result causing property  
damage, personal injury, or death.  
HOT SURFACES!  
Glass and other surfaces are hot during  
operation AND cool down.  
Hot glass will cause burns.  
• DO NOT touch glass until it is cooled  
• NEVER allow children to touch glass  
• Keep children away  
• DO NOT USE OR STORE FLAMMABLE  
MATERIALS NEAR THIS APPLIANCE.  
• CAREFULLY SUPERVISE children in same room as  
fireplace.  
• Alert children and adults to hazards of high temperatures.  
• DO NOT SPRAYAEROSOLS IN THE VICIN-  
ITY OF THIS APPLIANCE WHILE IT IS IN  
OPERATION.  
High temperatures may ignite clothing or other flammable  
materials.  
• What to do if you smell gas  
• DO NOT PLACE ARTICLES ON OR AGAINST THIS  
APPLIANCE.  
- DO NOT try to light any appliance.  
- DO NOT touch any electrical switch. DO  
NOT use any phone in your building.  
• Keep clothing, furniture, draperies and other flammable  
materials away.  
- Immediately call your gas supplier from a  
neighbor’s phone. Follow the gas supplier’s  
instructions.  
This appliance has been supplied with an integral barrier  
to prevent direct contact with the fixed glass panel. DO  
NOT operate the appliance with the barrier removed.  
Contact your dealer or Hearth & Home Technologies if the  
barrier is not present or help is needed to properly install one.  
- If you cannot reach your gas supplier, call  
the fire department.  
• Installation and service must be performed  
by a qualified installer, service agency, or the  
gas supplier.  
This is a room sealed appliance and no other ventilation is  
required than what is provided.  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1
Read this manual before installing or operating this appliance.  
Please retain this owner’s manual for future reference.  
This owner’s manual should be retained for future  
reference. We suggest that you keep it with your other  
important documents and product manuals.  
A. Congratulations  
Congratulations on selecting a Heat & Glo gas fireplace, an  
elegant and clean alternative to wood burning fireplaces.  
The Heat & Glo gas fireplace you have selected is designed  
to provide the utmost in safety, reliability, and efficiency.  
The information contained in this owner’s manual, unless  
noted otherwise, applies to all models and gas control  
systems.  
As the owner of a new fireplace, you’ll want to read and  
carefully follow all of the instructions contained in this  
owner’s manual. Pay special attention to all cautions and  
warnings.  
Your new Heat & Glo gas fireplace will give you years of  
durable use and trouble-free enjoyment. Welcome to the  
Heat & Glo family of fireplace products!  
We recommend that you record the following pertinent  
information about your fireplace.  
Homeowner Reference Information  
Model Name: ___________________________________________ Date purchased/installed:__________________  
Serial Number:__________________________________________ Location on fireplace:_____________________  
Dealership purchased from: _______________________________ Dealer Phone: __________________________  
Notes: _______________________________________________________________________________________  
_____________________________________________________________________________________________  
The model information regarding your specific fireplace can be found on  
the rating plate usually located in the control area of the fireplace.  
Listing Label Information/Location  
Type of Gas  
SAI Global Certification Nº:  
DMS (mm)  
Model Number  
Serial Number  
xxxx-xxx  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3
B. SANS Compliance  
FOR YOUR SAFETY  
This appliance is designed to operate on LPG  
Novida Testing Service  
IF YOU SMELL GAS:  
•
•
•
•
•
Turn off as supply at bottle  
Liquefied Petroleum  
Gas Safety Association  
of Southern Africa  
Safe Appliance  
Verification  
Extinguish all naked flames  
Do not operate any electrical appliances  
Ventilate the area  
Check for leaks as detailed in this manual  
If odor persist, contact your dealer or gas supplier  
immediately.  
BURN-BACK (FIRE IN BURNER TUBE OR CHAMBER)  
In the event of a burn-back, where the flame burns back to  
the jet, immediately turn off the gas supply at the control  
valve on the panel.  
SANS 1539:2008  
After ensuring the flame is extinguished, wait for 1 minute  
and re-light the appliance in the normal manner. Should  
the appliance again burn back, close the control valve  
and call a service technician. Do not use the appliance  
again until the service technician has declared that it is  
safe to do so.  
IMPORTANT INFORMATION FOR THE INSTALLER  
This appliance may only be installed by a registered  
LP Gas Installer with the Liquefied Petroleum Gas  
Association of Southern Africa. The appliance must be  
installed in accordance with the requirements of SANS  
10087-1 and any fire department regulations and/or local  
bylaws applicable to the area.  
GAS-PRESSURE REGULATOR  
If in doubt, check with the relevant authority before  
undertaking the installation.  
This appliance requires an operating pressure of 2.8 kPa  
at the appliance. A suitable LPG regulator that complies  
with the requirements of SAN 1237 must be installed.  
Upon completion of the installation you are required to  
fully explain and demonstrate to the user the operational  
details and safety practices applicable to the appliance  
and the installation.  
IMPORTANT INFORMATION FOR THE USER  
This appliance may only be installed by a registered  
LP Gas Installer.  
All registered installers are issued with a card carrying  
their registration number. Ask to be shown the card before  
allowing the installation work to commence and make a  
note of the Installer QCC number. Upon completion of  
the installation, the installer is required to explain the  
operational details of the appliance together with the  
safety instructions. You will be asked to sign acceptance  
of the installation and be provided with a completion  
certificate. You should only sign for acceptance of the  
installation when the installation is completed to your  
satisfaction.  
Note that your invoice is required in the event that you  
wish to make a guarantee claim.  
4
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Safety Alert Key:  
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.  
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.  
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.  
• NOTICE: Used to address practices not related to personal injury.  
Table of Contents  
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
B. SANS Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
C. Limited Lifetime Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . 7  
D. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 23  
6 Termination Locations  
A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . 24  
1 Listing and Code Approvals  
7 Vent Information and Diagrams  
A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
B. Gas Pressure Requirements . . . . . . . . . . . . . . . . . . . . . . 10  
C. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . 10  
D. Non-Combustible Materials Specification. . . . . . . . . . . . . 10  
E. Combustible Materials Specification . . . . . . . . . . . . . . . . 10  
F. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
A. Approved Pipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
B. Vent Table Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
C. Use of Elbows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
D. Measuring Standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
E. Vent Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
User Guide  
8 Vent Clearances and Framing  
A. Pipe Clearances to Combustibles . . . . . . . . . . . . . . . . . . 38  
B. Wall Penetration Framing. . . . . . . . . . . . . . . . . . . . . . . . . 38  
C. Install the Ceiling Firestop . . . . . . . . . . . . . . . . . . . . . . . . 39  
D. Install Attic Insulation Shield. . . . . . . . . . . . . . . . . . . . . . . 40  
E. Installing the Optional Heat-Zone®-240V Kit . . . . . . . . . . 40  
2 Operating Instructions  
A. Gas Fireplace Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
B. Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
C. Fan Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
D. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
E. Decorative Doors and Fronts . . . . . . . . . . . . . . . . . . . . . . 12  
F. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
G. Remote Controls, Wall Controls and Wall Switches. . . . . 12  
H. Before Lighting Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . 12  
I. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 13  
J. Control Module Operation . . . . . . . . . . . . . . . . . . . . . . . . 14  
K. After Fireplace is Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
L. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 15  
9 Appliance Preparation  
A. Top Vent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
B. Rear Vent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
C. Installing the Non-combustible Board. . . . . . . . . . . . . . . . 43  
D. Securing and Leveling the Appliance. . . . . . . . . . . . . . . . 43  
E. Covers Removal For Servicing. . . . . . . . . . . . . . . . . . . . . 44  
F. Components Removal For Service . . . . . . . . . . . . . . . . . 44  
G. Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
H. Adjustments And Replacement Parts. . . . . . . . . . . . . . . . 44  
I. Install Trim and/or Surround. . . . . . . . . . . . . . . . . . . . . . . 44  
J. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
3 Maintenance and Service  
A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . 16  
B. Maintenance Tasks-Qualified Service Technician . . . . . . 17  
10 Installing Vent Pipe (DVP and SLP Pipe)  
Installer Guide  
A. Assemble Vent Sections (DVP Pipe Only) . . . . . . . . . . . . 45  
B. Assemble Vent Sections (SLP Pipe Only) . . . . . . . . . . . . 46  
C. Assemble Slip Sections . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
D. Secure the Vent Sections. . . . . . . . . . . . . . . . . . . . . . . . . 47  
E. Disassemble Vent Sections . . . . . . . . . . . . . . . . . . . . . . . 47  
F. Install Support Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
G. Install Firestops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
H. Flue Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
I. Heat Shield Requirements for Horizontal Termination . . . 50  
J. Install Metal Roof Flashing. . . . . . . . . . . . . . . . . . . . . . . . 50  
K. Assemble and Install Storm Collar. . . . . . . . . . . . . . . . . . 51  
4 Getting Started  
A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 18  
B. Design and Installation Considerations . . . . . . . . . . . . . . 19  
C. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . 19  
D. Inspect Appliance and Components. . . . . . . . . . . . . . . . . 19  
5 Framing and Clearances  
A. Selecting Appliance Location . . . . . . . . . . . . . . . . . . . . . . 20  
B. Constructing the Appliance Chase. . . . . . . . . . . . . . . . . . 21  
C. Clearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5
L. Install Vertical Termination Cap . . . . . . . . . . . . . . . . . . . . 51  
11 Gas Information  
A. Gas Pressure Requirements . . . . . . . . . . . . . . . . . . . . . . 52  
B. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
12 Electrical Information  
A. Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
B. IntelliFire Plus™ Ignition System Wiring . . . . . . . . . . . . . 54  
C. Optional Accessories Requirements . . . . . . . . . . . . . . . . 54  
D. Blower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
E. Control Module Operation . . . . . . . . . . . . . . . . . . . . . . . . 55  
13 Finishing  
A. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 63  
B. Facing Material. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
14 Appliance Setup  
A. Remove Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . 64  
B. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 64  
C. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
D. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
E. Log Placement Instructions . . . . . . . . . . . . . . . . . . . . . . . 65  
15 Troubleshooting  
A. IntelliFire Plus™ Ignition System . . . . . . . . . . . . . . . . . . . 68  
16 Reference Materials  
A. Appliance Dimension Diagram. . . . . . . . . . . . . . . . . . . . . 70  
B. Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71  
C. Vent Components Diagrams . . . . . . . . . . . . . . . . . . . . . . 72  
D. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77  
E. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80  
= Contains updated information.  
6
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
C. Limited Lifetime Warranty  
AUSTRALIAN WARRANTY INFORMATION  
Warranty information in the attached manual is for international markets,  
not Australia. For Australian warranty information, please see below.  
Hearth & Home Technologies Inc (HHT)  
7571 215th Street West, Lakeville, MN 55044  
0011-1-651-345-1777  
www.heatnglo.com  
HHT extends the following manufacturer’s warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are  
purchased from an HHT authorised dealer.  
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership  
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will  
be free from defects in materials and workmanship at the time of manufacture.  
After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during  
the applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion,  
may fully discharge all of its obligations under this manufacturer’s warranty by replacing the product itself or refunding the  
verified purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase  
price of the product. This warranty is subject to conditions, exclusions and limitations as described below.  
Warranty coverage begins on the date of original purchase. In the case of new home construction, coverage under this  
manufacturer’s warranty begins on the date of first occupancy of the dwelling or six months after the sale of the product by  
an independent, authorised HHT dealer/ distributor, whichever occurs earlier. The warranty period for this manufacturer’s  
warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the instal-  
lation or occupancy date. The manufacturer’s warranty period for parts and labour for covered components is produced in  
the following table.  
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas  
appliances, and 10 years from the beginning date of warranty coverage for wood, pellet and coal appliances. These time  
periods reflect the minimum expected useful lives of the designated components under normal operating conditions.  
Warranty Period  
Parts Labor  
Heat & Glo Manufactured Appliances and Venting  
EPA  
Components Covered  
Gas  
X
Wood  
X
Pellet  
X
Coal  
X
Electric Venting  
Wood  
All Parts and Material Except  
as covered by Conditions,  
1 Year  
X
X
X
Exclusion, and Limitations listed  
Igniters, Electronic  
Components, and Glass  
X
X
X
X
X
X
2 years  
X
X
X
Factory-installed blowers  
Molded refractory panels  
3 years  
X
Firepots and burnpots  
2000-645 (1-12)  
Page 1 of 3  
7
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Warranty Period  
Parts Labor  
Heat & Glo Manufactured Appliances and Venting  
EPA  
Components Covered  
Gas  
Wood  
Pellet  
Coal  
Electric Venting  
Wood  
5 years 1 years  
7 years 3 years  
X
X
Castings & baffles  
Manifold tubs HEAT & GLO  
chimney and termination  
X
X
X
10 years 1 year  
X
X
X
Burners, logs and refractory  
Firebox and heat exchanger  
Limited  
3 year  
X
X
X
X
X
X
X
X
Lifetime  
All Replacement Parts  
beyond warranty period  
90 Days  
X
X
OTHER RIGHTS  
The HHT manufacturer’s warranty is in addition to other rights and remedies that you may have under Australian  
law.  
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled  
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or  
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality  
and the failure does not amount to a major failure.  
WARRANTY CONDITIONS AND EXCLUSIONS:  
•
•
The HHT manufacturer’s warranty only covers HHT appliances that are purchased through an HHT authorised dealer  
or distributor. A list of HHT authorised dealers is available on the HHT branded websites.  
This warranty is only valid while the HHT appliance remains at the site of original installation.  
WARRANTY EXCLUSIONS:  
This HHT manufacturer’s warranty does not cover the following:  
•
•
•
Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and  
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.  
Damage to printed, plated, or enamelled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,  
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.  
Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts in-  
clude: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, light bulbs, batteries and the discoloration  
of glass.  
•
•
Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and com-  
plaints related to this noise are not covered by this warranty.  
Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation  
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to in-  
stall the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation,  
abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly  
performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by  
tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or forced air fur-  
naces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7) installation or  
use of components not supplied with the appliance or any other components not expressly authorized and approved  
by HHT (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interrup-  
tions or fluctuations of electrical power supply to the appliance.  
2000-645 (1-12)  
Page 2 of 3  
8
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
•
•
•
Non Heat & Glo venting components, hearth components or other accessories used in conjunction with the appliance.  
Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.  
Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping  
charges for parts  
•
HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa-  
tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider-  
ation must be given to appliance location and configuration, environmental conditions, insulation and air tightness of  
the structure.  
This warranty is void if:  
•
The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging  
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,  
cracking and discoloration of steel or enamel finishes.  
•
The appliance is subjected to prolonged periods of dampness or condensation.  
There is any damage to the appliance or other components due to water or weather damage which is the result of, but not  
limited to, improper chimney or venting installation.  
HOW TO CLAIM  
•
•
•
•
To make a claim against this warranty, contact your local distributor during regular business hours. See addresses  
below for a dealer nearest you. (Vic) Pty Ltd ACN 005 872 159 (Jetmaster).  
Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom  
you originally purchased the product.  
Check with Jetmaster in advance for any costs to you when arranging a warranty call. Travel and shipping charges for  
parts are not covered by this manufacturers’ warranty.  
HHT and Jetmaster will assess your claim. HHT or Jetmaster may need to inspect the product as part of the assess-  
ment of your claim. If the product requires inspection, HHT or Jetmaster will discuss with you the best way for this to  
occur.  
•
To make a claim under this manufacturer’s warranty, you must be able to prove when you purchased the product. The  
easiest way to do this is through your original proof of purchase, for example your invoice or receipt. However, if you  
do not have your original proof of purchase HHT or Jetmaster may accept other evidence of the date of purchase.  
Melbourne  
Perth  
Sydney  
Jetmaster  
Fireplace Corner  
277 Lord Street  
East Perth 6000  
(08) 9228-2600  
Jetmaster  
10 Martin Avenue  
Arncliff 2205  
444 Swan Street  
Richmond 3121  
(03) 9429-5573  
(02) 9597-7222  
2000-645 (1-12)  
Page 3 of 3  
9
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Listing and Code Approvals  
1
A. Appliance Certification  
C. High Altitude Installations  
NOTICE: If the heating value of the gas has been reduced,  
these rules do not apply. Check with your local gas utility  
or authorities having jurisdiction.  
MODELS: 550TRSI-AUF, 550TRSILP-AUF  
LABORATORY: SAI Global  
When installing above 2000 ft. (610 m) elevation:  
TYPE: Gas Space Heating Appliance  
STANDARD: AS4553-2008  
Reduce input rate 4% for each 1000 ft. (305 m) above  
2000 ft. (610 m).  
D. Non-Combustible Materials Specification  
The Heat & Glo gas appliances discussed in this Installer’s  
Guide have been tested to certification standards and listed  
by the applicable laboratories.  
Material which will not ignite and burn. Such materials are  
those consisting entirely of steel, iron, brick, tile, concrete,  
slate, glass or plasters, or any combination thereof.  
Materials that are reported as passing ASTM E 136,  
Standard Test Method for Behavior of Materials in a  
Vertical Tube Furnace at 750 ºC and UL763 shall be  
considered non-combustible materials.  
This appliance must be installed in accordance with the  
rules in force.  
NOX Class 5 for G20, NOX Class 5 for G31  
E. Combustible Materials Specification  
B. Gas Pressure Requirements  
Materials made of or surfaced with wood, compressed pa-  
per, plant fibers, plastics, or other material that can ignite  
and burn, whether flame proofed or not, or plastered or  
unplastered shall be considered combustible materials.  
WARNING! Risk of Explosion! An in-line regulator  
MUST be installed if the gas pressure exceeds 3.7 kPa.  
Failure to install a regulator could damage valve.  
Pressurerequirementsfor550TRSI-AUFand550TRSILP-  
AUF fireplaces are shown in table below.  
F. Electrical Codes  
Two taps are provided on the right hand side of the gas  
control for a test gauge connection to measure the inlet  
and outlet pressures.  
All electrical safety testing has been done following the EN  
60335-2-102 standard. Local codes apply.  
The fireplace and its individual shut-off valve must be dis-  
connected from the gas supply piping system during any  
pressure testing of the system at test pressures in excess  
of 60 mbar or 6 kPa.  
If the fireplace must be isolated from the gas supply pip-  
ing system by closing an individual shut-off valve, it must  
be of the handle-less type.  
Natural Gas  
1.13 - 3.40 kPa  
Propane  
2.75 - 3.40 kPa  
2.36 - 2.61 kPa  
26 MJ/h  
Inlet Gas Pressure  
Outlet (Manifold) Gas Pressure  
Maximum Gas Consumption  
Burner Injector  
.80 - .95 kPa  
28 MJ/h  
DMS 40 (2.49 mm)  
.0121  
.057 DMS (1.45 mm)  
0.0181  
Pilot Injector  
An in-line regulator MUST be installed if the gas pressure exceeds 3.40 kPa. Failure to install a regulator could damage  
valve.  
10  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
User Guide  
Operating Instructions  
2
• Keep remote controls out of reach of children.  
A. Gas Fireplace Safety  
• Never leave children alone near a hot fireplace, whether  
operating or cooling down.  
WARNING  
HOT SURFACES!  
• Teach children to NEVER touch the fireplace.  
Glass and other surfaces are hot during  
operation AND cool down.  
• Consider not using the fireplace when children will be  
present.  
Hot glass will cause burns.  
• DO NOT touch glass until it is cooled  
• NEVER allow children to touch glass  
• Keep children away  
Contact your dealer for more information, or visit: www.  
hpba.org/safety-information.  
To prevent unintended operation when not using your fire-  
place for an extended period of time (summer months,  
vacations, trips, etc):  
• CAREFULLY SUPERVISE children in same room as  
fireplace.  
• Alert children and adults to hazards of high temperatures.  
• Remove batteries from remote controls.  
• Turn off wall controls.  
High temperatures may ignite clothing or other  
flammable materials.  
• Keep clothing, furniture, draperies and other flammable  
materials away.  
• Unplug 6 volt transformer plug and remove batteries on  
IPI models.  
This appliance has been supplied with an integral barrier  
to prevent direct contact with the fixed glass panel. DO  
NOT operate the appliance with the barrier removed.  
B. Your Fireplace  
WARNING! DO NOT operate fireplace before read-  
ing and understanding operating instructions. Failure  
to operate fireplace according to operating instructions  
could cause fire or injury.  
Contact your dealer or Hearth & Home Technologies if the  
barrier is not present or help is needed to properly install one.  
If you expect that small children or vulnerable adults may  
come into contact with this fireplace, the following precau-  
tions are recommended:  
• Install a physical barrier such as:  
- A decorative firescreen.  
- Adjustable safety gate.  
• Install a switch lock or a wall/remote control with child  
protection lockout feature.  
DECORATIVE DOORS  
(NOT SHOWN)  
SECTION 2.E.  
FIXED GLASS ASSEMBLY  
(NOT SHOWN)  
SECTION 14.J.  
MANTEL  
SECTION 5.D  
FAN KIT  
SECTION 2.C.  
HEARTH  
CLEAR SPACE  
SECTION 2.D.  
GRATE  
SECTION 3.C.  
Figure 2.1 General Operating Parts  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
11  
C. Fan Kit  
F. Fixed Glass Assembly  
A fan is shipped with this appliance.  
See Section 9.E.  
D. Clear Space  
G. Remote Controls, Wall Controls and Wall  
Switches  
WARNING! DO NOT place combustible objects in front  
of the fireplace or block louvers. High temperatures may  
start a fire. See Figure 2.2.  
Follow the instructions supplied with the control installed  
to operate your fireplace:  
Avoid placing candles and other heat-sensitive objects on  
mantel or hearth. Heat may damage these objects.  
For safety:  
• Install a switch lock or a wall/remote control with child  
protection lockout feature.  
• Keep remote controls out of reach of children.  
See your dealer if you have questions.  
H. Before Lighting Fireplace  
Before operating this fireplace for the first time, have a  
qualified service technician:  
• Verify all shipping materials have been removed from  
inside and/or underneath the firebox.  
• Review proper placement of logs, ember material and/or  
other decorative materials.  
• Check the wiring.  
• Check the air shutter adjustment.  
• Ensure that there are no gas leaks.  
• Ensure that the glass is sealed and in the proper position  
and that the integral barrier is in place.  
Figure 2.2 Clear Space  
WARNING! Risk of Fire or Asphyxiation! DO NOT op-  
erate fireplace with fixed glass assembly removed.  
E. Decorative Doors and Fronts  
WARNING! Risk of Fire! Install ONLY doors or fronts  
approved by Hearth & Home Technologies. Unapproved  
doors or fronts may cause fireplace to overheat.  
This fireplace has been supplied with an integral  
barrier to prevent direct contact with the fixed glass  
panel. DO NOT operate the fireplace with the barrier  
removed.  
Contact your dealer or Hearth & Home Technologies if  
the barrier is not present or help is needed to properly  
install one.  
For more information refer to the instructions supplied with  
your decorative door or front.  
12  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
I. Lighting Instructions (IPI)  
FOR YOUR SAFETY  
LIGHTING  
READ BEFORE LIGHTING  
INSTRUCTIONS (IPI)  
WARNING: If you do not follow these instructions exactly, a fire or explosion  
may result causing property damage, personal injury or loss of life.  
1. This appliance is equipped with an ignition  
device which automatically lights the burner.  
DO NOT try to light the burner by hand.  
• Immediately call your gas supplier  
from a neighbor’s phone. Follow the  
gas supplier’s instructions.  
A. This appliance is equipped with an  
intermittent pilot ignition (IPI) device  
which automatically lights the burn-  
er. DO NOT try to light the burner by  
hand.  
GAS  
VALVE  
• If you cannot reach your gas sup-  
plier, call the fire department.  
B. BEFORE LIGHTING, smell all around  
the appliance area for gas. Be sure to  
smell next to the floor because some  
gas is heavier than air and will settle  
on the floor.  
C. DO NOT use this appliance if any  
part has been under water. Im  
tely call a qualified service tech-  
nician to inspect the appliance and  
to replace any part of the control  
system and any gas control which  
has been under water.  
2. Wait five (5) minutes to clear out any gas.  
Then smell for gas, including near the floor. If  
you smell gas, STOP! Follow “B” in the Safety  
Information located on the left side of this la-  
bel. If you do not smell gas, go to next step.  
WHAT TO DO IF YOU SMELL GAS  
• DO NOT try to light any appliance.  
3. To light the burner:  
• DO NOT touch any electric switch; do  
not use any phone in your building.  
Equipped with wall switch: Turn ON/OFF switch  
to ON.  
Equipped with remote or wall control: Press  
ON or FLAME button.  
WARNING: CAUTION:  
Equipped with thermostat: Set temperature to  
desired setting.  
Hot while in operation. DO NOT touch.  
Keep children, clothing, furniture, gaso-  
line and other liquids having flammable  
vapors away.  
DO NOT CONNECT LINE VOLT-  
AGE (110/120 VAC OR 220/240  
VAC) TO THE CONTROL VALVE.  
4. If the appliance does not light after three tries,  
call your service technician or gas supplier.  
Improper installation, adjustment, al-  
teration, service or maintenance can  
cause injury or property damage. Re-  
fer to the owner’s information manual  
provided with this appliance.  
TO TURN OFF  
GAS TO APPLIANCE  
1. Equipped with wall switch: Turn ON/OFF switch  
DO NOT operate the appliance with  
fixed glass assembly removed, cracked  
or broken. Replacement of the fixed  
glass assembly should be done by a  
licensed or qualified service person.  
to OFF.  
This appliance needs fresh air for  
safe operation and must be installed  
so there are provisions for adequate  
combustion and ventilation air.  
Equipped with remote or wall control: Press  
OFF button.  
NOT FOR USE  
WITH SOLID FUEL  
Equipped with thermostat: Set temperature to  
lowest setting.  
If not installed, operated, and main- For use with natural gas and propane.  
tained in accordance with the manufac- A conversion kit, as supplied by the  
turer’s instructions, this product could manufacturer, shall be used to convert  
expose you to substances in fuel or this appliance to the alternate fuel.  
2. Service technician should turn off electric  
power to the control when performing service.  
fuel combustion which are known to the  
State of California to cause cancer, birth  
Also Certified for Installation in a  
Bedroom or a Bedsitting Room.  
593-913G  
defects, or other reproductive harm.  
For assistance or additional informa-  
Keep burner and control compartment  
tion, consult a qualified installer, ser-  
clean. See installation and operating  
vice agency or the gas supplier.  
instructions accompanying appliance.  
For additional information on operating your  
Hearth & Home Technologies fireplace, please refer to www.fireplaces.com.  
Final inspection by  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
13  
J. Control Module Operation  
MODULE  
1. The control module has an ON/OFF/REMOTE selector  
switch that must be set. See Figure 2.3.  
OFF Position: Appliance will ignore all power inputs and  
will not respond to any commands from a wall switch or  
remote. The unit should be in the OFF position during  
installation, service, battery installation, fuel conversion,  
and in the event that the control goes into LOCK-OUT  
mode as a result of an error code.  
SELECTOR  
SWITCH  
ON Position: Appliance will ignite and run continuously  
in the HI flame setting, with no adjustment in flame  
output. This mode of operation is primarily used for  
initial installation or power outage operation with battery  
backup.  
REMOTE Position: Appliance will initiate commands  
from an optional wired wall switch and/or the wireless  
remote (RC300AU).  
FLAME HI/LOW  
SWITCH  
STATUS  
INDICATOR LED  
NG/LP GAS-TYPE  
SELECTOR SWITCH  
Figure 2.3 Control Module  
2. If using a wired wall switch with the module in REMOTE  
mode, the flame output can be adjusted with the HI/  
LO selector switch on the module. See Figure 2.3.  
Note that the flame HI/LO selector switch will become  
inactive once an optional remote control (RC300AU) is  
programmed to the control module. Note that the control  
module will always ignite the fireplace on HI and remain  
so for the initial 10 seconds of operation. If the HI/LO  
is switched to the LO position, the flame output will  
automatically drop to the lowest setting after the flame  
has been established for 10 sec. After this 10 second  
period, the flame can be adjusted from HI to LO with  
the switch.  
Nine Hour Safety Shutdown Feature  
This appliance has a safety feature that automatically  
shuts down the fireplace after 9 hours of continuous  
operation without receiving a command from the wall  
switch or RC300AU remote.  
3. The control module has safety feature that automatically  
shuts down the fireplace after 9 hours of continuous  
operation without receiving a command from the  
RC300AU remote.  
4. If you intend to use both an optional wired wall switch  
and the RC300AU remote control to operate your  
fireplace, the wall switch will override any commands  
given by the remote.  
5. The module has the capability to recognize potential  
malfunctions. If these occur, it will fail to ignite and/  
or respond to a command to ignite via the wall switch  
and/or remote. In this case, the module may have  
gone into LOCK-OUT mode. In this state, it will emit  
a LED error code. To reset the error code, switch the  
selector to OFF, and then back to REMOTE or ON. If  
the ignition command again fails, the module will emit  
an LED error code, prior to going back into LOCK-OUT  
mode. Contact your dealer for service if this occurs.  
Note: If the module is in LOCK-OUT mode, resetting the  
circuit breaker to the appliance will also reset the module.  
Note: For units installed in Australia, the residence’s 220/240  
wall outlet to which this appliance’s power cord is connected,  
must be wired to an in-line on/off switch. This is required for  
servicing and/or resetting the control module in the event of  
a control module LOCK-OUT.  
14  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
K. After Fireplace is Lit  
Initial Break-in Procedure  
• The fireplace should be run three to four hours  
continuously on high.  
• Turn the fireplace off and allow it to completely cool.  
• Remove fixed glass assembly. See Section 9.E.  
• Clean fixed glass assembly. See Section 3.  
• Replace the fixed glass assembly and run continuously  
on high an additional 12 hours.  
This cures the materials used to manufacture the fire-  
place.  
NOTICE! Open windows for air circulation during fire-  
place break-in.  
• Some people may be sensitive to smoke and odors.  
• Smoke detectors may activate.  
L. Frequently Asked Questions  
ISSUE  
SOLUTIONS  
This is a result of gas combustion and temperature variations. As the appliance warms, this  
condensation will disappear.  
Condensation on the glass  
Blue flames  
This is a result of normal operation and the flames will begin to yellow as the appliance is al-  
lowed to burn for 20 to 40 minutes.  
When first operated, this appliance may release an odor for the first several hours. This is caused  
by the curing of the paint and the burning off of any oils remaining from manufacturing. Odor may  
also be released from finishing materials and adhesives used around the appliance.  
Odor from appliance  
Film on the glass  
This is a normal result of the curing process of the paint and logs. Glass should be cleaned  
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing  
process. A non-abrasive cleaner such as gas fireplace glass cleaner may be necessary. See  
your dealer.  
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to  
the sound produced by a furnace or heating duct. This noise does not affect the operation or  
longevity of the appliance.  
Metallic noise  
In an intermittent pilot ignition system (IPI), the pilot flame should turn off when appliance is  
turned off. Some optional control systems available with IPI models may allow pilot flame to  
remain lit.  
Is it normal to see the pilot flame burn  
continually?  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
15  
Maintenance and Service  
3
Doors, Surrounds, Fronts  
Any safety screen or guard removed for servicing must be  
replaced prior to operating the fireplace.  
Frequency: Annually  
By: Homeowner  
When properly maintained, your fireplace will give you  
many years of trouble-free service. We recommend an-  
nual service by a qualified service technician.  
Tools needed: Protective gloves, stable work surface  
• Assess condition of screen and replace as necessary.  
A. Maintenance Tasks-Homeowner  
• Inspect for scratches, dents or other damage and repair  
as necessary.  
Installation and repair should be done by a qualified service  
technician only. The fireplace should be inspected before  
use and at least annually by a professional service person.  
• Check that louvers are not blocked.  
• Vacuum and dust surfaces.  
The following tasks may be performed annually by the  
homeowner. If you are uncomfortable performing any of  
the listed tasks, please call your dealer for a service ap-  
pointment.  
Remote Control  
Frequency: Seasonally  
By: Homeowner  
More frequent cleaning may be required due to lint from  
carpeting or other factors. Control compartment, burner  
and circulating air passageway of the fireplace must be  
kept clean.  
Tools needed: Replacement batteries and remote con-  
trol instructions.  
• Locate remote control transmitter and receiver.  
• Verify operation of remote. Refer to remote control  
operation instructions for proper calibration and setup  
procedure.  
CAUTION! Risk of Burns! The fireplace should be turned  
off and cooled before servicing.  
Glass Cleaning  
Frequency: Seasonally  
By: Homeowner  
• Place batteries as needed in remote transmitters and  
battery-powered receivers.  
• Place remote control out of reach of children.  
Tools Needed: Protective gloves, glass cleaner, drop  
cloth and a stable work surface.  
If not using your fireplace for an extended period of time  
(summer months, vacations/trips, etc), to prevent unin-  
tended operation:  
CAUTION! Handle fixed glass assembly with care.  
Glass is breakable.  
• Avoid striking, scratching or slamming glass  
• Avoid abrasive cleaners  
• Remove batteries from remote controls.  
• Unplug 6 volt transformer plug on IPI models.  
• DO NOT clean glass while it is hot  
• Remove battery backup from control module.  
• Prepare a work area large enough to accommodate fixed  
glass assembly and door frame by placing a drop cloth  
on a flat, stable surface.  
Venting  
Frequency: Seasonally  
By: Homeowner  
Note: Fixed glass assembly and gasketing may have res-  
idue that can stain carpeting or floor surfaces.  
Tools needed: Protective gloves and safety glasses.  
• Remove door or decorative front from fireplace and set  
aside on work surface.  
• Inspect venting and termination cap for blockage or  
obstruction such plants, bird nests, leaves, snow, debris,  
etc.  
• See Section 9.E for instructions to remove fixed glass  
assembly.  
• Verify termination cap clearance to subsequent construc-  
tion (building additions, decks, fences, or sheds). See  
Section 6.  
• Clean glass with a non-abrasive commercially available  
cleaner.  
- Light deposits: Use a soft cloth with soap and water  
• Inspect for corrosion or separation.  
- Heavy deposits: Use commercial fireplace glass  
cleaner (consult with your dealer)  
• Verify weather stripping, sealing and flashing remains  
intact.  
• Carefully set fixed glass assembly in place on fireplace.  
Hold glass in place with one hand and secure glass  
latches with the other hand.  
• Inspect draft shield to verify it is not damaged or missing.  
• Reinstall door or decorative front.  
16  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
B. Maintenance Tasks-Qualified Service  
Technician  
Burner Ignition and Operation  
Frequency: Annually  
The following tasks must be performed by a qualified ser-  
vice technician.  
By: Qualified Service Technician  
Tools needed: Protective gloves, vacuum cleaner, whisk  
broom, flashlight, voltmeter, indexed drill bit set, and a  
manometer.  
Gasket Seal and Glass Assembly Inspection  
Frequency: Annually  
• Verify burner is properly secured and aligned with pilot  
or igniter.  
By: Qualified Service Technician  
Tools needed: Protective gloves, drop cloth and a stable  
work surface.  
• Clean off burner top, inspect for plugged ports, corrosion  
or deterioration. Replace burner if necessary.  
• Inspect gasket seal and its condition.  
• Replace Glowing embers with new dime-size pieces.  
DO NOT block ports or obstruct lighting paths.  
• Inspect fixed glass assembly for scratches and nicks that  
can lead to breakage when exposed to heat.  
• Verify batteries have been removed from battery back-  
up IPI systems to prevent premature battery failure or  
leaking.  
• Confirm there is no damage to glass or glass frame.  
Replace as necessary.  
• Verify that fixed glass assembly is properly retained and  
attachment components are intact and not damaged.  
Replace as necessary.  
• Check for smooth lighting and ignition carryover to all  
ports. Verify that there is no ignition delay.  
• Inspect for lifting or other flame problems.  
Logs  
• Verify air shutter setting is correct. See Section 9 for  
required air shutter setting. Verify air shutter is clear of  
dust and debris.  
Frequency: Annually  
By: Qualified Service Technician  
Tools needed: Protective gloves.  
• Inspect orifice for soot, dirt and corrosion. Verify orifice  
size is correct. See Service Parts List for proper orifice  
sizing.  
• Inspect for damaged or missing logs. Replace as neces-  
sary. Refer to Section 14 for log placement instructions.  
• Verify manifold and inlet pressures. Adjust regulator as  
required.  
• Verify correct log placement and no flame impingement  
causing sooting. Correct as necessary.  
• Inspect pilot flame pattern and strength. See Figures 3.1  
for proper pilot flame pattern. Clean or replace orifice  
spud as necessary.  
Firebox  
Frequency: Annually  
By: Qualified Service Technician  
• Inspect IPI flame sensing rod for soot, corrosion and  
deterioration. Polish with fine steel wool or replace as  
required.  
Tools needed: Protective gloves, sandpaper, steel wool,  
cloths, mineral spirits, primer and touch-up paint.  
• Verify that there is not a short in flame sense circuit  
by checking continuity between pilot hood and flame  
sensing rod. Replace pilot as necessary.  
• Inspect for paint condition, warped surfaces, corrosion  
or perforation. Sand and repaint as necessary.  
• Replace fireplace if firebox has been perforated.  
Control Compartment and Firebox Top  
Frequency: Annually  
By: Qualified Service Technician  
Tools needed: Protective gloves, vacuum cleaner, dust  
cloths  
• Vacuum and wipe out dust, cobwebs, debris or pet hair.  
Use caution when cleaning these areas. Screw tips that  
have penetrated the sheet metal are sharp and should  
be avoided.  
• Remove all foreign objects.  
• Verify unobstructed air circulation.  
Figure 3.1 IPI Pilot Flame Patterns  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
17  
Installer Guide  
Getting Started  
4
A. Typical Appliance System  
NOTICE: Illustrations and photos reflect typical installations and are for design purposes only. Illustrations/diagrams are not  
drawn to scale. Actual product may vary from pictures in manual  
HORIZONTAL  
TERMINATION CAP  
(SECTION 10.L )  
Note: Dual venting configurations  
ARE NOT allowed. Appliance MUST  
be vented EITHER vertically OR  
horizontally.  
VERTICAL TERMINATION CAP  
(SECTION 10.I)  
NON-COMBUSTIBLE ROOF FLASHING  
MAINTAINS MINIMUM CLEARANCE  
AROUND PIPE (SECTION 10.G)  
STORM COLLAR  
(SECTION 10.H)  
VENT PIPE PENETRATES ROOF  
PREFERABLY WITHOUT AFFECTING  
ROOF RAFTERS (SECTION 8.C)  
ATTIC INSULATION SHIELD (NOT  
VENT PIPE (SECTIONS 7 and 8)  
SHOWN) MUST BE USED HERE TO  
KEEP INSULATION AWAY FROM  
VENT PIPE IF ATTIC IS INSULATED  
(SECTION 8.D)  
CEILING FIRESTOP  
ON FLOOR OF ATTIC  
(SECTION 8.C)  
FRAMING HEADED OFF  
IN CEILING JOISTS  
(SECTION 8.C)  
FRAMING/HEADER  
(SECTION 5.B)  
REQUIRED ISOLATION SWITCH: AS5601  
LOCATION WITHIN 1 METRE OF FIREPLACE,  
SUBJECT TO MANTEL PIECE, ETC. CHECK  
TO ENSURE IT REMAINS CLEAR ON ANY  
MANTEL PIECE INSTALLATION.  
OPTIONAL  
WALL SWITCH  
SECTION 12.C.  
HEATER MUST BE INSTALLED AND  
FLUE PENETRATION COMPLETE  
PRIOR TO FINISH SHEETING  
MANTEL AND  
MANTEL LEG  
(SECTION 5.D)  
SURROUND  
HEARTH EXTENSION  
GAS LINE  
(SECTION 11)  
Figure 4.1 Typical System  
18  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
B. Design and Installation Considerations  
D. Inspect Appliance and Components  
Heat & Glo direct vent gas appliances are designed to op-  
erate with all combustion air siphoned from outside of the  
building and all exhaust gases expelled to the outside of  
the building. No additional outside air source is required.  
• Carefully remove the appliance and components from  
the packaging.  
• The vent system components and decorative doors and  
fronts may be shipped in separate packages.  
Installation MUST comply with local, regional, state and  
national codes and regulations. Consult insurance carrier,  
local building inspector, fire officials or authorities having  
jurisdiction over restrictions, installation inspection and  
permits.  
• If packaged separately, the log set and appliance grate  
must be installed.  
• Report to your dealer any parts damaged in shipment,  
particularly the condition of the glass.  
• Read all of the instructions before starting the instal-  
lation. Follow these instructions carefully during the  
installation to ensure maximum safety and benefit.  
Before installing, determine the following:  
• Where the appliance is to be installed.  
• The vent system configuration to be used.  
• Gas supply piping requirements.  
• Electrical wiring requirements.  
WARNING! Risk of Fire or Explosion! Damaged parts  
could impair safe operation. DO NOT install damaged, in-  
complete or substitute components. Keep appliance dry.  
• Framing and finishing details.  
Hearth & Home Technologies disclaims any responsibility for,  
and the warranty will be voided by, the following actions:  
• Whether optional accessories—devices such as a fan,  
wall switch, or remote control—are desired.  
• Installation and use of any damaged appliance or vent  
system component.  
Improper installation, adjustment, alteration, service or  
maintenance can cause injury or property damage. For  
assistance or additional information, consult a qualified  
service technician, service agency or your dealer.  
• Modification of the appliance or vent system.  
• Installation other than as instructed by Hearth & Home  
Technologies.  
• Improper positioning of the gas logs or the glass door.  
• Installation and/or use of any component part not approved  
by Hearth & Home Technologies.  
C. Tools and Supplies Needed  
Before beginning the installation be sure that the following  
tools and building supplies are available.  
Any such action may cause a fire hazard.  
Tape measure  
Pliers  
Framing material  
WARNING! Risk of Fire, Explosion or Electric Shock!  
DO NOT use this appliance if any part has been under  
water. Call a qualified service technician to inspect the  
appliance and to replace any part of the control system  
and/or gas control which has been under water.  
Non-corrosive leak check solution  
Phillips screwdriver  
Hammer  
Gloves  
Framing square  
Voltmeter  
Plumb line  
Level  
Electric drill and bits - 1/4 in. (6 mm)  
Safety glasses  
Reciprocating saw-  
Manometer  
Flat blade screwdriver  
1/2 - 3/4 in. (13 mm - 19 mm ) length, #6 or #8  
Self-drilling screws  
Caulking material (149 °C (300 °F) minimum continuous  
exposure rating)  
One 1/4 in. (6 mm) female connection (for optional fan).  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
19  
Framing and Clearances  
5
NOTICE: Illustrations reflect typical installations and are  
FOR DESIGN PURPOSES ONLY. Illustrations/diagrams  
are not drawn to scale. Actual installation may vary due to  
individual design preference.  
A. Selecting Appliance Location  
When selecting a location for the appliance it is important to  
consider the required clearances to walls (see Figure 5.1).  
WARNING! Risk of Fire or Burns! Provide adequate  
clearance around air openings and for service access.  
Due to high temperatures, the appliance should be locat-  
ed out of traffic and away from furniture and draperies.  
1 in. (25 mm) GAP TO WALL ON EACH SIDE  
NOTE: THE REAR STANDOFF MAY NEED  
TO BE REMOVED WHEN VENTING AT 45º  
A
G
1/2 in.  
13 mm  
K
ALCOVE  
INSTALLATION  
J
E
A
B
C
TOP FLUE  
ONE 90º ELBOW  
REAR FLUE,  
HORIZONTAL TERMINATION  
TWO 90º ELBOWS  
REAR FLUE  
ONE 90º ELBOW  
REAR FLUE  
N
B
NO ELBOWS  
B
L
B
D
F
C
L
M
3 in. (76 mm)  
I
D
H
D
A
B
C
D
E
F
G
H
I
J
K
L
M
N
in.  
42  
37 59-1/2 48-1/2  
1232  
16-1/2 15-1/16 7-1/2 34-1/4 29-3/4 39 40-5/8 7-7/8 68-3/4  
419 343 191 870 756 991 1033 200 1737  
550TRSI-AUF  
550TRSILP-AUF  
See Section D.  
Mantel Projections  
mm 1067 940 1511  
Figure 5.1 Appliance Locations  
20  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
The top and back of heater are defined by stand-offs.  
B. Constructing the Appliance Chase  
The minimum clearance to a perpendicular wall extending  
past the face of the heater is 1in. (25 mm).  
A chase is a vertical box-like structure built to enclose the  
gas appliance and/or its vent system. In cooler climates  
the vent should be enclosed inside the chase.  
The back of the heaters may be recessed into combustible  
construction.  
NOTICE: Treatment of ceiling firestops and wall shield  
firestops and construction of the chase may vary with the  
type of building. These instructions are not substitutes  
for the requirements of local building codes. Therefore,  
you MUST check local building codes to determine the  
requirements to these steps.  
Note: Not intended for heater insert.  
In planning the installation for the heater it is necessary  
to determine where the unit is to be installed, the type of  
flue system to be used (straight out, corner, or elevated),  
and whether optional accessories (wall switch or remote  
control) are desired. Gas supply piping should also be  
planned. Refer to the appliance data plate on the base  
pan of the heater for all gas pressures and input rate  
information.  
Chases should be constructed in the manner of all out-  
side walls of the home to prevent cold air drafting prob-  
lems. The chase should not break the outside building  
envelope in any manner.  
Walls, ceiling, base plate and cantilever floor of the chase  
should be insulated. Vapor and air infiltration barriers  
should be installed in the chase as per regional codes for  
the rest of the home. Additionally, in regions where cold  
air infiltration may be an issue, the inside surfaces may be  
sheetrocked and taped for maximum air tightness.  
The heater can be mounted on any of the following surface:  
1. A flat surface (minimum 1/4 in. (6 mm) base).  
2. Four (4) corner supports.  
(Example: Four (4) concrete masonry blocks). These  
supports must be positioned so they contact all four (4)  
perimeter edges on the bottom of the unit.  
NOTICE: Measure heater dimensions and verify framing  
methods and wall covering details, before framing  
construction begins.  
Heater framing can be built before or after the heater is set  
in place. Framing should be positioned to accommodate  
wall covering and heater facing material. The heater fram-  
ing should be constructed of 2 in. X 4 in. (51 x 102 mm)  
lumber or heavier. The framing headers may rest on the  
heater standoffs. Refer to Figure 5.1 and Figure 5.3 for  
heater and framing reference dimensions.  
To further prevent drafts, the wall shield and ceiling fire-  
stops should be caulked with high temperature caulk to  
seal gaps. Gas line holes and other openings should be  
caulked with high temperature caulk or stuffed with un-  
faced insulation. If the appliance is being installed on a  
cement surface, a layer of plywood may be placed under-  
neath to prevent conducting cold up into the room.  
C. Clearances  
NOTICE: Install appliance on hard metal or wood surfaces  
extending full width and depth. DO NOT install directly  
on carpeting, vinyl, tile or any combustible material other  
than wood.  
WARNING! Risk of Fire! Maintain specified air space  
clearances to appliance and vent pipe:  
• Insulation and other materials must be secured to prevent  
accidental contact.  
• The chase must be properly blocked to prevent blown  
insulation or other combustibles from entering and  
making contact with fireplace or chimney.  
• Failure to maintain airspace may cause overheating and  
a fire.  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
21  
Note: The clearance to ceil-  
ing is measured from the top  
of the unit and it does not  
include the standoffs.  
1 in.  
25 mm  
E
A
J
B
F
H
G
C
D
I
NOTE: FRAME OPENING HEIGHT IS GREATER THAN PLASTER OPENING HEIGHT.  
* MINIMUM FRAMING DIMENSIONS  
A
B
C
D
E
F
G
H
I
J
DVP Pipe SLP Pipe  
**DVP Pipe SLP Pipe  
Rough  
Opening  
(Height)  
Rough  
Opening  
(Width)  
Models  
Clearance Combustible Combustible Behind  
Sides of  
Front of  
Rough  
Rough  
Rough  
Opening  
(Depth)  
Rough  
Opening  
(Depth)  
to Ceiling  
Floor  
Flooring  
Appliance Appliance Appliance  
Opening Opening  
(Width)  
10  
(Width)  
8-5/8  
in.  
34-3/4  
882  
16-1/4  
413  
16-1/4  
413  
37  
32  
0
0
0
0
1/2  
1/2  
36  
550TRSI-AUF  
550TRSILP-AUF  
mm  
254  
219  
940  
813  
13  
13  
915  
* Adjust framing dimensions for interior sheathing (such as sheetrock)  
C** Add 12 in. (305 mm) for rear venting with one 90º elbow.  
Figure 5.3 Clearances to Combustibles  
22  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
D. Mantel and Wall Projections  
WARNING! Risk of Fire! Comply with all minimum clear-  
ances as specified. Framing or finishing material closer than  
theminimumslistedmustbeconstructedentirelyofnoncom-  
bustible materials (i.e., steel studs, concrete board, etc).  
1/2 in. (13 mm)  
SHEETROCK  
3-1/2 in.  
(89 mm)  
NON-COMBUSTIBLE  
BOARD SHIPPED  
WITH APPLIANCE  
Combustible Mantels  
1/2 in.  
(13 mm)  
305  
279  
254  
NON-COMBUSTIBLE  
BOARD  
229  
203  
178  
152  
127  
102  
76  
305  
279  
254  
229  
203  
178  
152  
51  
127  
102  
76  
51  
TOP FRONT EDGE  
OF FIREPLACE  
NON-COMBUSTIBLE ZONE  
Note: All measurements in millimeters.  
Note: Measurement is taken from top of the opening,  
NOT the top of the fireplace.  
Figure 5.3 Non-combustible zone  
Figure 5.3 Minimum Vertical and Maximum Horizontal  
Dimensions of Combustibles  
If joints between the finished walls and the heater surround  
(top and sides) are sealed, a 149 ºC (300 ºF) minimum seal-  
ant material must be used. These joints are not required to  
be sealed. Only non-combustible material (using 149 °C  
(300 ºF). minimum adhesive, if needed) can be applied as  
facing to the heater surround. See Figure 5.4.  
Combustible Mantel Legs or Wall Projections  
* Add 1/2 in. (13 mm for rear vent)  
FINISH WALL MATERIAL MAY BE  
COMBUSTIBLE - TOP AND SIDES  
1/2 in.*  
NON-COMBUSTIBLE  
BOARD  
(13 mm)  
TOP VIEW  
MINIMUM  
2-7/8 in.*  
(73 mm)  
3 ft. (914 mm) MAXIMUM  
MINIMUM  
Figure 5.4 Clearances to Mantel Legs or Wall Projections  
(Acceptable on both sides of opening.)  
HIGH TEMPERATURE (149 ºC (300 ºF) MIN.)  
TOP AND SIDE SEAL JOINT  
Note: Zero clearance finishing allowed on sides of surround  
and top of non-combustible board.  
Figure 5.4  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
23  
Termination Locations  
6
A. Vent Termination Minimum Clearances  
A
B
6 in. mm (min.) up to 20 in.  
(152 mm (min.) up to 508 mm)  
18 in. minimum  
(457 mm minimum)  
WARNING  
20 in. minimum  
(508 mm minimum)  
0 in. minimum  
(0 mm minimum)  
Fire Risk.  
Maintain vent clearance to combustibles as  
specified.  
Gas, Wood or Fuel Oil  
Termination Cap  
• DO NOT pack air space with insulation or other  
materials.  
Failure to keep insulation or other materials away  
from vent pipe may cause overheating and fire.  
B
A *  
HORIZONTAL  
OVERHANG  
Gas  
Termination  
Cap **  
510 mm MIN.  
610 mm MIN.  
VERTICAL  
WALL  
LOWEST  
DISCHARGE  
OPENING  
TERMINATION  
CAP  
*
If using decorative cap cover(s), this distance may need to be  
increased. Refer to the installation instructions supplied with the  
decorative cap cover.  
X
305 mm  
In a staggered installation with both gas and wood or fuel oil  
terminations, the wood or fuel oil termination cap must be  
higher than the gas termination cap.  
**  
ROOF PITCH  
IS X/ 305 mm  
H (MIN.) - MINIMUM HEIGHT FROM ROOF  
TO LOWEST DISCHARGE OPENING  
Figure 6.2 Staggered Termination Caps  
Angle  
H (Min.) mm  
0°-26.6°  
..........................................................500*  
26.6°-30.3° ..........................................................500*  
30.3°-33.7° ..........................................................500*  
33.7°-36.9° ..........................................................610*  
36.9°-39.8° ..........................................................760  
39.8°-42.5° ..........................................................990  
42.5°-45.0° ........................................................1220  
45.0°-49.4° ........................................................1520  
49.4°-53.1° ........................................................1830  
53.1°-56.3° ........................................................2130  
56.3°-59.0° ........................................................2290  
59.0°-60.3° ........................................................2440  
*910 mm minimum in snow regions  
Figure 6.1 Minimum Height From Roof To Lowest Discharge  
Opening  
24  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
a
T
h
h
j
c
e
e
j
j
d
See note 3  
openable  
window  
h
P
door  
n
g
M
T
k
f
d
I
c
b
g
T
k
See note 2  
T = Flue terminal  
I = Mechanical air inlet  
M = Gas meter  
P = Electricity meter or fuse box  
Shading indicates prohibited  
areas for flue terminals  
a
-
Below eaves, balconies or other projections:  
MIN. CLEARANCE - in. (mm)  
Appliances up to 50 MJ/h input.................................................................................... 12 (300)  
Appliances over 50 MJ/h input...............................................................................20-1/2 (500)  
From the ground or above a balcony............................................................................... 12 (300)  
From a return wall or external corner.........................................................................20-1/2 (500)  
From a gas meter (M)...................................................................................................... 39 (1000)  
From an electricity meter or fuse box (P)...................................................................20-1/2 (500)  
From a drain or soil pipe.................................................................................................... 6 (150)  
Horizontally from any building structure (unless appliance approved  
b
c
d
e
f
-
-
-
-
-
-
g
for closer installation) or obstruction facing a terminal...............................................20-1/2 (500)  
From any other flue terminal, cowl, or combustion air intake ....................................20-1/2 (500)  
Horizontally from an openable window, door, non-mechanical air  
h
j
-
-
inlet, or any other opening into a building, with the exception of  
sub-floor ventilation:  
Appliances up to 150 MJ/h input............................................................................20-1/2 (500)  
Appliances over 150 MJ/h input................................................................................... 60 (1500)  
From a mechanical air inlet, including a spa blower....................................................... 60 (1500)  
Vertically below an openable window, non-mechanical air  
k
n
-
-
inlet or any other opening into a building, with the exception of ...................................... See table  
sub-floor ventilation................................................................................................................ below  
CLEARANCE  
Space Heaters  
Up to 50 MJ/h input  
6 in. (150 mm)  
All other appliances  
Over 50 MJ/h input and  
Up to 150 MJ/h input  
Up to 50 MJ/h input  
20 in. (500 mm)  
Over 50 MJ/h input  
59 in. (1500 mm)  
39 in. (1000 mm)  
NOTES: 1. All distances are measured vertically or horizontally along the wall to a point  
in line with the nearest part of the terminal.  
2. Prohibited area below electricity meter or fuse box extends to ground level.  
3. See clause 5.13.6.6 for restrictions on a flue terminal under a roofed area.  
4. See Appendix J, Figure J1(a) and J2(a) for clearances required from a flue  
terminal to a LP Gas cylinder. A flue terminal is considered to be a source of ignition.  
MINIMUM CLEARANCES REQUIRED FOR BALANCED FLUE TERMINALS  
OR THE FLUE TERMINALS OF OUTDOOR APPLIANCES  
Figure 6.3 Minimum Clearances for Termination  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
25  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Vent Information and Diagrams  
7
A. Approved Pipe  
D. Measuring Standards  
This appliance is approved for use with Hearth & Home  
Technologies DVP and SLP venting systems. Refer to  
Section 16.B for vent component information.  
Vertical and horizontal measurements listed in the vent  
diagrams were made using the following standards.  
• Pipe measurements are shown using the effective length  
of pipe (see Figures 7.2 and 7.3).  
DO NOT mix pipe, fittings or joining methods from differ-  
ent manufacturers.  
• Measurements are made from the appliance outer wrap,  
not from the standoffs.  
The pipe is tested to be run inside an enclosed wall.  
There is no requirement for inspection openings at each  
joint within the wall.  
• Horizontal terminations are measured to the outside  
mounting surface (flange of termination cap).  
WARNING! Risk of Fire or Asphyxiation. This appli-  
ance requires a separate vent. DO NOT vent to a pipe  
serving a separate solid fuel burning appliance.  
• Vertical terminations are measured to bottom of  
termination cap.  
• Horizontal pipe installed level with no rise.  
B. Vent Table Key  
The abbreviations listed in this vent table key are used in  
the vent diagrams.  
Effective Height/Length  
Pipe  
inches  
4
mm  
102  
DVP4  
Symbol  
Description  
DVP6  
6
152  
DVP12  
DVP24  
DVP36  
DVP48  
DVP6A  
12  
305  
First section (closest to appliance) of vertical length  
V1  
Effective  
Height/  
Length  
24  
610  
36  
914  
Second section of vertical length  
V2  
H1  
H2  
48  
1219  
First section (closest to appliance) of horizontal length  
Subsequent sections of horizontal length  
3 - 6  
76 - 152  
76 - 305  
76 - 305  
76 - 610  
DVP12A 3 - 12  
DVP12MI 3 - 12  
DVP24MI 3 - 24  
C. Use of Elbows  
Figure 7.2 DVP Pipe Effective Length  
Diagonal runs have both vertical and horizontal vent as-  
pects when calculating the effects. Use the rise for the  
vertical aspect and the run for the horizontal aspect (see  
Figure 7.1).  
Effective Height/Length  
Two 45º elbows may be used in place of one 90º elbow.  
On 45º runs, one foot of diagonal is equal to 8-1/2 in. (216  
mm) horizontal run and 8-1/2 in. (216 mm) vertical run. A  
length of straight pipe is allowed between two 45º elbows  
(see Figure 7.1).  
Pipe  
inches  
4
mm  
102  
SLP4  
SLP6  
6
152  
Effective  
Height/  
Length  
SLP12  
SLP24  
SLP36  
SLP48  
SLP6A  
SLP12A  
12  
305  
24  
610  
36  
914  
48  
1219  
51 - 152  
2 - 6  
2 - 12 51 - 305  
Figure 7.3 SLP Pipe Effective Length  
Vertical  
E. Vent Diagrams  
General Rules:  
• When penetrating a combustible wall, a wall shield  
firestop must be installed.  
8-1/2 in.  
(216 mm)  
• When penetrating a combustible ceiling, a ceiling firestop  
must be installed.  
Horizontal  
• Horizontal runs of vent do not require vertical rise;  
horizontal runs may be level.  
Figure 7.1  
26  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Top Vent - Horizontal Termination  
WARNING  
Fire Risk. Explosion Risk.  
V1 Minimum  
H1 Maximum  
Do NOT pack insulation or other combustibles  
between ceiling firestops.  
Elbow only  
NOT ALLOWED  
1 ft.  
305 mm  
610 mm  
914 mm  
1.22 m  
2 ft.  
4 ft.  
610 mm  
• ALWAYS maintain specified clearances around  
venting and firestop systems.  
2 ft.  
3 ft.  
4 ft.  
5 ft.  
1.22 m  
2.44 m  
3.05 m  
4.88 m  
• Install wall shield and ceiling firestops as speci-  
fied.  
8 ft.  
10 ft.  
16 ft.  
Failure to keep insulation or other material away  
from vent pipe may cause fire.  
1.52 m  
V1 + H1 = 30 ft. (9.14 m) Maximum  
Example: DVP pipe 3 ft. (1 m) min. vertical = 11 ft. (3.35 m)  
max. horizontal  
Note: A 6 in. (152 mm) section of straight flue  
must be attached to the heater before a 90° elbow.  
SLP pipe 7 ft. (2.13 m) min. vertical = 11 ft. (3.35  
m) max. horizontal  
USE SLP SERIES COMPONENTS ONLY  
V1  
H1  
Figure 7.4  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
27  
Top Vent - Horizontal Termination - (continued)  
Two Elbows  
Note: A 6 in. (152 mm) section of straight flue must  
be attached to the heater before a 90° elbow.  
USE SLP SERIES COMPONENTS ONLY  
V1 Minimum  
H1 + H2 Maximum  
Elbow only  
Not allowed  
6 in.  
1 ft.  
2 ft.  
3 ft.  
4 ft.  
5 ft.  
30 ft.  
152 mm  
305 mm  
610 mm  
914 mm  
1.22 m  
1 ft.  
2 ft.  
305 mm  
610 mm  
1.22 m  
1.83 m  
2.44 m  
3.05 m  
3.05 m  
4 ft.  
6 ft.  
8 ft.  
1.52 m  
10 ft.  
10 ft.  
9.14 m  
V1 + H1 + H2 = 30 ft. (9.14 m) Maximum  
H1 + H2 = 10 ft. (3.05 m) Maximum  
V1  
H2  
H1  
INSTALLED  
HORIZONTALLY  
Figure 7.5  
28  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Three Elbows  
Note: A 6 in. (152 mm) section of straight flue  
must be attached to the heater before a 90° elbow.  
USE SLP SERIES COMPONENTS ONLY  
V1 Min.  
H1 Max.  
V2 Min.  
305 mm  
H2 Max.  
305 mm  
6 in.  
1 ft.  
2 ft.  
3 ft.  
4 ft.  
5 ft.  
152 mm  
305 mm  
610 mm  
914 mm  
1.22 m  
1 ft.  
305 mm  
610 mm  
610 mm  
914 mm  
1.22 m  
1 ft.  
2 ft.  
3 ft.  
4 ft.  
5 ft.  
6 ft.  
1 ft.  
2 ft.  
4 ft.  
6 ft.  
8 ft.  
12 ft.  
2 ft.  
2 ft.  
3 ft.  
4 ft.  
6 ft.*  
610 mm  
914 mm  
1.22 m  
1.52 m  
1.83 m  
610 mm  
1.22 m  
1.83 m  
2.44 m*  
3.66 m  
1.52 m  
1.83 m  
*H1 = 6 ft. (1.83 m) Maximum *H1 + H2 = 12 ft. (3.66 m) Maximum  
V1 + V2 = 32 ft. (9.75 m) Maximum V1 + V2 + H1 + H2 = 36 ft. (10.97 m) Maximum  
H2  
V2  
V1  
H1  
Figure 7.6  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
29  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Top Vent - Vertical Termination  
Straight Up Vertical Flue System  
Figure 7.7 shows straight up vertical flue system approved  
for use on this model.  
MODEL  
FLUE TERMINATION APPROVALS  
SLP-TVHW, DVP-TVHW  
550TRSI-AUF  
550TRSILP-AUF  
If the heater installation requires a vertical flue  
exceeding 14-3/4 ft. (4.5 m) above the unit  
with no horizontal flue or elbows a vertical flue  
restrictor must be installed (see Figure 7.7).  
This model is approved to use DVP-Series flue pipe com-  
ponents. A DVP-TVHW vertical Termination Cap must be  
used to terminate flue systems in a vertical position.  
Approved flue system components are labeled for identifi-  
cation. NO OTHER FLUE SYSTEMS OR COMPONENTS  
MAY BE USED. Detailed installation instructions are in-  
cluded with each flue termination kit and should be used  
in conjunction with this manual.  
V
CAP  
MAX. RUN  
WARNING! Risk of Fire! This gas appliance and flue  
assembly must be flued directly to the outside and must  
never be attached to a chimney serving a separate solid  
fuel burning appliance. Each gas appliance must use a  
separate flue system-common flue systems are prohibited.  
36 ft.  
(10.97 m)  
V1  
WARNING! Risk of Fire! DO NOT apply combustible  
materials beyond the minimum clearances. Comply with  
all minimum clearances to combustibles as specified in  
this manual. Overlapping material could ignite and will in-  
terfere with proper operation of doors and louvers.  
• Horizontal sections 3 in. (76 mm) from the top of the  
pipe.  
• Horizontal sections 2-1/2 in. (64 mm) at wall shield  
firestops.  
• Horizontal sections 1 in. (25 mm) from sides and bottom  
of the pipe.  
• Vertical sections 1 in. (25 mm) on all sides of pipe.  
Failure to keep insulation or other material away from vent  
pipe may cause over heating and fire.  
For alternative installations, other than depicted, contact  
your dealer for further information.  
Figure 7.7  
RESTRICTOR  
PLATE  
Figure 7.8  
30  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
FLUE TERMINATION APPROVALS  
DVP-TRAP2 HORIZONTAL TERMINATION CAP  
DVP-FBHT HORIZONTAL TERMINATION CAP  
DVP-TVHW VERTICAL TERMINATION CAP  
MODEL  
550TRSI-AUF  
550TRSILP-AUF  
WARNING! Risk of Fire! This gas appliance and flue as-  
sembly must flue directly to the outside and must never  
be attached to a chimney serving a separate solid fuel  
burning appliance. Each gas appliance must use a sepa-  
rate flue system-common flue systems are prohibited.  
Flue System Approvals And Installations  
These models have flue starting collars on both the top  
and the back of the unit. Depending upon the installation,  
decide which ONE set of starting collars will be used to at-  
tach the flue system. The starting collar sealing cap must  
remain on the starting collar NOT used.  
WARNING! Risk of Fire! DO NOT apply combustible  
materials beyond the minimum clearances. Comply with  
all minimum clearances to combustibles as specified in  
this manual. Overlapping material could ignite and will in-  
terfere with proper operation of doors and louvers.  
These models use DVP and SLP series direct flue com-  
ponents when using the TOP flue collars and DVP-series  
direct flue components when using the REAR flue collars.  
Approved flue system components are labeled for identi-  
fication. NO OTHER FLUEING SYSTEMS OR COMPO-  
NENTS MAY BE USED. Detailed installation instructions  
are included with each flue termination kit and should be  
used in conjunction with this manual. Figure 7.9 shows  
flue system components and terminations.  
• Horizontal sections 3 in. (76 mm) from the top of the  
pipe.  
• Horizontal sections 2-1/2 in. (64 mm) at wall shield  
firestops.  
• Horizontal sections 1 in. (25 mm) from sides and bottom  
of the pipe.  
Identifying Flue Components  
• Vertical sections 1 in. (25 mm) on all sides of pipe.  
The flue systems installed on this gas heater may include  
one, two, or three 90°elbow assemblies. The relationships  
of vertical rise to horizontal run in flue configurations using  
90° elbows MUST BE strictly adhered to. The rise to run  
relationships are shown in the flueing drawings and tables  
on the next few pages.  
Failure to keep insulation or other material away from vent  
pipe may cause over heating and fire.  
For alternative installations, other than depicted, contact  
your dealer for further information.  
VERTICAL  
TERMINATION  
STORM COLLAR  
ROOF FLASHING  
HORIZONTAL  
TERMINATION  
HORIZONTAL PIPE  
SUPPORT  
PIPE LENGTH  
WALL FIRESTOP  
90 DEGREE  
ELBOW  
CEILING  
WALL BRACKET  
FIRESTOP  
Flue system termination kits  
DVP-SERIES  
SLP SERIES  
DVP-TVHW  
DVP-TRAP2  
DVP-FBHT  
SLP-TRAP2  
SLP-TVHW  
Figure 7.9 Flue Components and Terminations  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
31  
Top Vent - Vertical Termination - (continued)  
Two Elbows  
V1  
H1 Maximum  
V2 V1 + V2 Min.  
Elbow only  
Not allowed  
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Note: A 6 in. (152 mm) section of straight flue  
must be attached to the heater before a 90° elbow.  
6 in.  
1 ft.  
2 ft.  
3 ft.  
4 ft.  
5 ft.  
152 mm 2 ft. 610 mm  
305 mm 4 ft.  
610 mm 6 ft.  
914 mm 8 ft.  
1.22 m  
1.83 m  
2.44 m  
USE SLP SERIES COMPONENTS ONLY  
1.22 m 12 ft. 3.66 m  
1.52 m 16 ft. 4.88 m  
V1 + V2 + H1 = 36 ft. (10.97 m) Maximum  
*No specific restrictions on this value EXCEPT  
V1 + V2 cannot exceed 32 ft. (9.75 m)  
V2  
V1  
H1  
Figure 7.10  
32  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Top Vent - Vertical Termination - (continued)  
V1  
H1 + H2  
1 ft.  
V2  
*
V1 + V2 Minimum H1 + H2 Maximum  
Three Elbows  
Elbow only  
305 mm  
610 mm  
610 mm  
1.22 m  
1.83 m  
2.44 m  
3.66 m  
*
*
*
*
*
*
*
*
*
*
*
*
*
*
1 ft.  
2 ft.  
2 ft.  
4 ft.  
6 ft.  
8 ft.  
12 ft.  
305 mm  
610 mm  
610 mm  
1.22 m  
1.83 m  
2.44 m  
3.66 m  
6 in.  
1 ft.  
2 ft.  
3 ft.  
4 ft.  
5 ft.  
152 mm  
305 mm  
610 mm  
914 mm  
1.22 m  
2 ft.  
2 ft.  
4 ft.  
6 ft.  
8 ft.  
12 ft.  
*
*
*
*
*
1.52 m  
*
H1 + H2 = 12 ft. (3.66 m) Maximum  
V1 + V2 + H1 + H2 = 32 ft. (9.75 m) Maximum  
Note: A 6 in. (152 mm) section of straight flue  
must be attached to the heater before a 90° elbow.  
USE SLP SERIES COMPONENTS ONLY  
V2  
H1  
H2  
V1  
INSTALLED  
HORIZONTALLY  
Figure 7.11  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
33  
Rear Vent - Horizontal Termination  
H1 Minimum  
H1 Maximum  
No Elbow  
6-1/2 in. (165 mm) 18 in. (457 mm)  
USE DVP SERIES COMPONENTS ONLY  
H
Figure 7.12  
One 45º Elbow  
Do not use a 45º elbow in corner installations.  
Use two 90º elbows instead.  
H1  
USE DVP SERIES COMPONENTS ONLY  
Figure 7.13  
34  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Rear Vent - Horizontal Termination - (continued)  
H1 Maximum  
V1 Minimum  
H2  
H1 + H2 Maximum  
Two Elbows  
Back to Back  
90º Elbows  
6 in.  
152 mm  
6 in.  
152 mm  
1 ft.  
305 mm  
USE DVP SERIES COMPONENTS ONLY  
6 in.  
1 ft.  
2 ft.  
3 ft.  
4 ft.  
152 mm  
305 mm  
610 mm  
914 mm  
1.22 m  
6 in.  
152 mm  
305 mm  
610 mm  
914 mm  
1.22 m  
1 ft.  
1 ft.  
2 ft.  
4 ft.  
6 ft.  
305 mm  
305 mm  
610 mm  
1.22 m  
1-1/2 ft.  
2 ft.  
457 mm  
610 mm  
1.22 m  
2.44 m  
3.05 m  
1 ft.  
2 ft.  
3 ft.  
4 ft.  
4 ft.  
8 ft.  
1.83 m  
10 ft.  
V1 + H1 + H2 = 30 ft. (9.14 m) Maximum H1 = 4 ft. (1.22 m) Maximum  
*H1 + H2 = 10 ft. (3.05 m) Maximum  
V1  
H2  
H1  
Figure 7.14  
H1 Maximum  
V1 Minimum  
H2+ H3  
305 mm  
H1+ H2+ H3 Max.  
Three Elbows  
Back to Back  
90º Elbows  
0 ft.  
0 mm  
1 ft.  
1 ft.  
305 mm  
USE DVP SERIES COMPONENTS ONLY  
6 in.  
1 ft.  
2 ft.  
3 ft.  
4 ft.  
152 mm  
305 mm  
610 mm  
914 mm  
1.22 m  
6 in.  
152 mm  
305 mm  
610 mm  
914 mm  
1.22 m  
1 ft.  
1 ft.  
2 ft.  
5 ft.  
6 ft.  
305 mm  
305 mm  
610 mm  
1.52 m  
1-1/2 ft.  
2 ft.  
457 mm  
610 mm  
1.22 m  
2.44 m  
3.05 m  
1 ft.  
2 ft.  
3 ft.  
4 ft.  
4 ft.  
8 ft.  
1.83 m  
10 ft.  
INSTALLED  
HORIZONTALLY  
V1+ H1+ H2+ H3= 30 ft. (9.14 m) Maximum H1= 4 ft. (1.22 m) Maximum  
H1+ H2+ H3= 10 ft. (3.05 m) Maximum  
H3  
H2  
V1  
H1  
Figure 7.15  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
35  
Rear Vent - Vertical Termination  
One Elbow  
V1 Minimum  
H1 Maximum  
1 ft.  
2 ft.  
3 ft.  
4 ft.  
5 ft.  
305 mm  
3 ft.  
6 ft.  
914 mm  
610 mm  
914 mm  
1.22 m  
1.52 m  
1.83 m  
2.44 m  
3.35 m  
3.66 m  
8 ft.  
11 ft.  
12 ft.  
V1 + H1 = 36 ft. (10.97 m) Maximum  
H1 = 12 ft. (3.66 m) Maximum  
USE DVP SERIES COMPONENTS ONLY  
V1  
H1  
Figure 7.16  
V1 Minimum  
H1 + H2 Maximum  
Two Elbows  
2 ft.  
610 mm  
Back to Back 90º Elbows  
1 ft.  
2 ft.  
3 ft.  
4 ft.  
310 mm  
610 mm  
914 mm  
1.22 m  
2 ft.  
4 ft.  
7 ft.  
9 ft.  
610 mm  
1.22 m  
2.13 m  
2.74 m  
V1 + H1 = 32 ft. (9.75 m) Maximum  
H1 + H2 = 9 ft. (2.74 m) Maximum  
USE DVP SERIES COMPONENTS ONLY  
V1  
INSTALLED  
HORIZONTALLY  
H1  
H2  
Figure 7.17  
36  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Rear Vent - Vertical Termination - (continued)  
H1 Maximum  
V1 Minimum  
H2  
152 mm  
H1 + H2 Maximum  
Three Elbows  
6 in.  
1 ft.  
2 ft.  
3 ft.  
4 ft.  
5 ft.  
152 mm  
305 mm  
610 mm  
914 mm  
1.22 m  
6 in.  
152 mm  
305 mm  
610 mm  
914 mm  
1.22 m  
6 in.  
1 ft.  
3 ft.  
6 ft.  
8 ft.  
8 ft.  
1 ft.  
2 ft.  
4 ft.  
7 ft.  
9 ft.  
12 ft.  
305 mm  
610 mm  
1.22 m  
2.13 m  
2.74 m  
3.66 m  
1 ft.  
2 ft.  
3 ft.  
4 ft.  
5 ft.  
305 mm  
914 mm  
1.83 m  
2.44 m  
2.44 m  
V2  
1.52 m  
1.52 m  
H1= 5 ft. (1.52 m) Max.  
V1 + V2 + H1 + H2= 36 ft. (10.97 m) Max.  
H1 + H2 = 12 ft. (3.66 m) Max.  
USE DVP SERIES COMPONENTS ONLY  
H2  
V1  
Figure 7.17  
H1  
H1  
*
H2  
*
H3  
*
V1 Minimum  
H1 + H2 + H3 Maximum  
Three Elbows  
8 ft.  
9 ft.  
2.44 m  
6 ft.  
7 ft.  
8 ft.  
8 ft.  
1.83 m  
2.13 m  
2.44 m  
2.44 m  
*
*
*
2.74 m  
3.05 m  
3.05 m  
*
*
*
10 ft.  
10 ft.  
*
*
*
V1 + H1 + H2 + H3 = 32 ft. (9.75 m) Maximum  
*No specific restrictions on this value EXCEPT  
V1  
V1 + H1 + H2 + H3 cannot exceed 32 ft. (9.75 m) Maximum  
H1 + H2 + H3 = 8 ft. (2.44 m) Maximum  
USE DVP SERIES COMPONENTS ONLY  
H3  
H1  
H2  
INSTALLED  
HORIZONTALLY  
Figure 7.18  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
37  
Vent Clearances and Framing  
8
A. Pipe Clearances to Combustibles  
B. Wall Penetration Framing  
WARNING! Risk of Fire! Maintain air space clearance to  
vent. DO NOT pack insulation or other combustibles:  
Combustible Wall Penetration  
Whenever a combustible wall is penetrated, you must  
frame a hole for the wall shield firestop(s). The wall shield  
firestop maintains minimum clearances and prevents cold  
air infiltration.  
• Between ceiling firestops  
• Between wall shield firestops  
• Around vent system  
• The opening must be framed on all four sides using the  
same size framing materials as those used in the wall  
construction.  
Failure to keep insulation or other material away from  
vent pipe may cause over heating and fire.  
• DVP pipe - A wall shield firestop is required on one side  
only on interior walls. If your local inspector requires a  
wall shield firestop on both sides, then both wall shield  
firestops must have a heat shield (refer to Section  
16.B.) attached to them.  
Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm).  
• DVP heat shield - designed to be used on a wall 4 in. to 7-1/4 in. (102 mm to 184  
mm) thick.  
• If wall thickness is less than 4 in. the existing heat shields must be field trimmed. If  
wall thickness is greater than 7-1/4 in. a DVP-HSM-B will be required.  
• SLP heat shield - designed to be used on a wall 4-3/8 in. to 7-5/8 in. (111 mm to  
194 mm thick).  
• SLP pipe - A wall shield firestop must be placed on each  
side of an interior wall. A minimum 1-1/2 inch (38 mm)  
overlap of attached heat shields must be maintained.  
• If wall thickness is less than 4-3/8 the existing heat shields must be field trimmed.  
If wall thickness is greater than 7-5/8 in. a DVP-HSM-B will be required.  
• See Section 10.H. for information for regarding the in-  
stallation of a horizontal termination cap.  
(DVP-SLP Pipe Shown)  
Non-Combustible Wall Penetration  
Heat  
Shield  
3 in. (76 mm)  
top clearance *  
Heat  
3 in. (76 mm)  
top clearance  
If the hole being penetrated is surrounded by noncom-  
bustible materials such as concrete, a hole with diameter  
one inch greater than the pipe is acceptable.  
Shield  
1 in. (25 mm)  
clearance around  
vertical sections  
Whenever a non-combustible wall is penetrated, the wall  
shield firestop is only required on one side and no heat  
shield is necessary.  
1 in. (25 mm)  
clearance  
bottom & sides  
Wall  
Shield  
Firestop  
Note:A 6 in. (152 mm) section of straight flue must  
be attached to the fireplace before a 90° elbow.  
WALL  
3 in. (76 mm)  
top clearance *  
Heat  
Shield  
Heat  
Shield  
1 in. (25 mm)  
clearance  
bottom & sides  
Wall  
Shield  
Firestop  
C
10 in.  
10 in.  
12 in.  
D
WALL  
* When using SLP or SL-D pipe, minimum clearances from the vent pipe to combus-  
tible materials at inside wall firestops are: Top: 2-1/2 in. (64 mm)  
Bottom: 1/2 in. (13 mm)  
10 in.  
B*  
Sides: 1 in. (25 mm)  
A*  
Figure 8.1 Horizontal Venting Clearances To Combustible  
Materials  
A*  
B*  
24-3/8  
619  
C
D
in.  
40-3/4  
1035  
39-3/4  
1010  
23-3/8  
593  
550TRSI-AUF  
550TRSILP-AUF  
mm  
* Shows center of vent framing hole for top or rear venting. The center of the  
hole is 1 in. (25 mm) above the center of the horizontal vent pipe.  
Figure 8.2 Wall Penetration  
38  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
C. Install the Ceiling Firestop  
A ceiling firestop MUST be used between  
floors and attics.  
• DVP pipe only - Frame an opening 10 in.  
x 10 in. (254 mm by 254 mm) whenever the  
vent penetrates a ceiling/floor (see Figure  
8.3).  
ATTIC ABOVE  
• SLP pipe only - Frame opening 9 in. x 9  
in. (229 mm x 229 mm) whenever the vent  
penetrates a ceiling/floor (see Figure 8.3).  
• Frame the area with the same sized lumber  
as used in ceiling/floor joist.  
A
• The ceiling firestop may be installed above or  
below the ceiling joists when installed with a  
attic insulation shield. It must be under joists  
between floors that are not insulated. Refer  
to Figure 8.4.  
• Secure with three fasteners on each side.  
A
WARNING! Risk of Fire! DO NOT pack insu-  
lation around the vent. Insulation must be kept  
back from the pipe to prevent overheating.  
A
PIPE  
DVP  
SLP  
10 in. (254 mm)  
9 in. (229 mm)  
Figure 8.3 Installing Ceiling Firestop  
INSTALL ATTIC INSULATION SHIELDS  
BEFORE OR AFTER INSTALLATION OF VENT SYSTEM  
3 FASTENERS  
PER SIDE  
CEILING FIRESTOP  
CEILING FIRESTOP  
INSTALLED BELOW CEILING  
INSTALLED ABOVE CEILING  
Figure 8.4 Installing the Attic Shield  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
39  
D. Install Attic Insulation Shield  
BEND ALL TABS INWARD 90°  
TO MAINTAIN CLEARANCE  
AND PREVENT INSULATION  
FROM FALLING INSIDE  
WARNING! Fire Risk. DO NOT allow loose materials or  
insulation to touch vent. Hearth & Home Technologies  
Inc. requires the use of an attic shield.  
An attic shield constructed of 26 gauge minimum metal that  
extends at least 2 in. (51 mm) above insulation is required.  
Attic shields must meet specified clearance and be se-  
cured in place.  
BEND 3 TABS  
OUTWARD TO  
FASTEN TO CEILING  
FIRESTOP-BEND  
REMAINING TABS  
INWARD 90 DEGREES  
TO MAINTAIN  
Flat Ceiling Installation  
• Remove one shield from box.  
NOTICE: Cut previously installed batt insulation to make  
room for the attic insulation shield.  
CLEARANCE  
INSERT 3  
SCREWS  
• Wrap shield around pipe if pipe is already installed in  
area to be insulated.  
• Match the three holes in each side and fasten with three  
screws to form a tube.  
• Bend three tabs on the bottom of the shield outward to  
allow attachment to the ceiling firestop.  
• Bend the remaining bottom tabs inward 90º to maintain  
the air space between the pipe and the shield. Set the  
shield on the ceiling firestop and attach to the firestop.  
Figure 8.5 Attic Insulation Shield  
E. Installing the Optional Heat-Zone®-240V  
• Bend all tabs inward 90º around the top of the shield.  
These tabs must be used to prevent blown insulation  
from getting between the shield and vent pipe, and to  
maintain air space clearance.  
Kit  
• Remove the knockout from the fireplace and discard it  
(see Figure 8.6).  
• Center the duct collar around the exposed hole and  
attach it to the fireplace with 3 screws. Note: Do this  
BEFORE final positioning of fireplace.  
Vaulted Ceiling Installation  
• Remove one shield from box.  
• Determine the location for the air register/fan housing  
assembly.  
NOTICE: Cut previously installed batt insulation to make  
room for the attic insulation shield.  
Reference the Heat-Zone®-240V Kit instructions for the  
remaining installation steps.  
• Cut the attic insulation shield (if application is for vaulted  
ceiling) to fit your ceiling pitch. Snip cut edge to recreate  
1 in. (25 mm) bend tabs all the way around the bottom.  
• Wrap shield around pipe if pipe is already installed in  
area to be insulated.  
• Match the three holes in each side and fasten with three  
screws to form a tube.  
• Bend three tabs on the bottom of the shield outward to  
allow attachment to the ceiling firestop.  
• Bend the remaining bottom tabs inward 90º to maintain  
the air space between the pipe and the shield. Set the  
shield on the ceiling firestop and attach to the firestop.  
®
HEAT-ZONE GAS  
• Bend all tabs inward 90º around the top of the shield.  
These tabs must be used to prevent blown insulation  
from getting between the shield and vent pipe, and to  
maintain air space clearance.  
ATTACHES HERE  
®
Figure 8.6 Heat Zone Knockout  
40  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appliance Preparation  
9
A. Top Vent  
Note: Actual unit may look different than the fireplace shown  
in this section.  
CAUTION! Risk of Cuts, Abrasions or Flying Debris.  
Wear protective gloves and safety glasses during instal-  
lation. Sheet metal edges are sharp.  
NOTICE: Once appliance is set up for top or rear venting,  
it CANNOT be changed at a later time.  
2 SCREWS  
Figure 9.4 Remove the seal cap.  
Figure 9.1 For top vent, remove the two screws holding  
the top heat shield in place. For rear vent, see Section 9.B.  
WARNING! Risk of Fire! Do not remove heat shield. El-  
evated header temperatures may cause a fire.  
Figure 9.5 Remove the insulation basket and white insula-  
tion from the center vent pipe.  
Figure 9.2 Rotate the top heat shield to the vertical  
position as shown above. The heat shield must remain in  
the vertical position.  
2 SCREWS  
Figure 9.3 Replace the two screws as shown.  
Figure 9.6 Remove the insulation from the outer vent pipe.  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
41  
NOTICE: Once the seal cap has been removed it CANNOT  
be reattached.  
2 SCREWS  
Figure 9.7 To attach the first section of vent pipe, make  
sure to use the fiberglass gasket to seal between the first  
vent component and the outer fireplace wrap. Use 2 self  
tapping screws to secure the gasket to the outer wrap.  
Figure 9.10 Fold the center parts of the retaining band  
out and use to remove the seal cap.  
Note: Once the seal cap has been removed, it cannot be  
reattached.  
B. Rear Vent  
NOTICE: Once appliance is set up for top or rear venting,  
it CANNOT be changed at a later time.  
Figure 9.11 Discard the seal cap, remove and discard  
the insulation basket. Note: Once the seal cap has been  
removed it CANNOT be reattached.  
Figure 9.8 Fold the tabs toward the center of the fire plug  
(90º) and remove the insulation gasket.  
Figure 9.12 Attach the first vent section (it will snap into  
place). Slide the insulation gasket onto the vent section,  
up against the appliance and over the tabs. Use two self-  
tapping screws to secure gasket to outer wrap.  
Figure 9.9 Cut the metal retaining band and fold the  
sides out.  
42  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
• Keep nailing tabs flush with the framing.  
• Level the appliance from side to side and front to back.  
• “Square” the unit by securing diagonal dimensions to  
within 1/4 in. (6 mm) of each other. See Figure 9.15.  
• Shim the appliance as necessary. It is acceptable to use  
wood shims underneath the appliance.  
• Secure the appliance to the framing by using nails or  
screws through the nailing tabs.  
• Secure the appliance to the floor by inserting two screws  
through the pilot holes at the bottom of the appliance.  
Figure 9.13 Attach the first vent section (it will snap into  
place). Slide the insulation gasket onto the vent section,  
up against the appliance and over the tabs.  
A
B
C. Installing the Non-combustible Board  
The factory supplied non-combustible board must be used.  
See Figure 9.14.  
HEADER  
Note: Diagonal dimensions (A) and (B) must be within  
1/4 in. (6 mm) of each other.  
Figure 9.15 Positioning the Appliance Squarely  
Figure 9.14 Non-combustible Board  
D. Securing and Leveling the Appliance  
WARNING! Risk of Fire! Prevent contact with:  
• Sagging or loose insulation  
• Insulation backing or plastic  
• Framing and other combustible materials  
Block openings into the chase to prevent entry of blown-  
in insulation. Make sure insulation and other materials  
are secured.  
DO NOT notch the framing around the appliance  
standoffs.  
Failure to maintain air space clearance may cause  
overheating and fire.  
NAILING TABS  
(BOTH SIDES)  
The diagram shows how to properly position and secure  
the appliance (see Figure 9.16). Nailing tabs are provided  
to secure the appliance to the framing members.  
PILOT HOLES  
• Bend out nailing tabs on each side.  
• Place the appliance into position.  
Figure 9.16 Proper Positioning and Securing of an Appliance  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
43  
E. Covers Removal For Servicing  
Control Compartment Access Door  
PILOT BRACKET  
RETAINING SCREWS  
• Lift the lower door up and out to access the gas controls.  
Trim Door and Glass Door  
• Lift the front trim door up and out away from the appliance  
side surrounds. Replace the door when servicing is  
complete.  
• Noting carefully how the brackets fit on the glass, release  
the two spring latches at the top and two at the bottom  
of the glass door. Carefully lift the glass up and out away  
from the appliance. See Figure 9.17.  
Figure 9.18  
Fixed Glass Assembly  
NOTICE: All screws which were removed must be replaced.  
Pilot Assembly/Ignition System  
WARNING! Risk of Asphyxiation! Handle fixed glass  
assembly with care. Inspect the gasket to ensure it is  
undamaged and inspect the glass for cracks, chips or  
scratches.  
• Remove the log set, log grate and burner assembly.  
• Disconnect the gas supply tube from the outlet side of  
valve.  
• DO NOT strike, slam or scratch glass.  
• DO NOT operate fireplace with glass removed, cracked,  
• Disconnect the orange ignitor wire (I) and white sensor  
wire (S) from module.  
broken or scratched.  
• Replace as a complete assembly.  
• Unscrew the pilot assembly bracket and remove, the  
pilot assembly along with silicone sealant grommet.  
Removing Fixed Glass Assembly  
• Pull the four glass assembly latches out of the groove on  
the glass frame. Remove glass door from the appliance  
(see Figure 9.17).  
G. Parts Replacement  
Fan  
Replacing Fixed Glass Assembly  
• Unplug the fan from theAUX300CE and slide the fan out  
the front of the lower controls compartment.  
• Replace the glass door on the appliance. Pull out and  
latch the four glass assembly latches into the groove on  
the glass frame.  
• Fan can be operated at 3 speed levels using RC300AU  
remote and AUX300CE. Refer to RC300AU section.  
• The fan will automatically turn on after 3 minutes and will  
stop 12 minutes after unit has been turned off.  
Glass Panel  
• To replace the glass door, place the bottom edge into  
the lower holders, push glass against unit and secure  
the two spring latches at the top and bottom.  
LATCHES  
(BOTH BOTTOM  
AND TOP)  
H. Adjustments And Replacement Parts  
Adjustments and replacement parts for this appliance  
should only be done by a qualified service person. A wir-  
ing diagram for the appliance is shown in Section 12. A  
service parts list is shown in Section 16 of this manual.  
GLASS  
ASSEMBLY  
I. Install Trim and/or Surround  
• Install optional trim kits and/or surrounds using the  
instructions included with the accessory.  
Figure 9.17 Fixed Glass Assembly  
• Use non-combustible materials to cover the gap between  
the sheet rock and the appliance (when applicable to the  
model).  
F. Components Removal For Service  
• Release the screws at the base of the log grate and  
carefully lift up and remove the logs and log grate.  
J. Air Shutter Setting  
• Remove the base pan.  
Natural Gas Propane  
Butane  
N/A  
• Unscrew the brackets at both ends of the burner and  
the top two screws locating the pilot bracket (see Figure  
9.18). Slide the burner away from the burner orifice.  
550TRSI-AUF  
11.13 mm  
N/A  
N/A  
550TRSILP-AUF  
Full Open Full Open  
44  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Installing Vent Pipe (DVP and SLP Pipe)  
10  
A. Assemble Vent Sections (DVP Pipe Only)  
Attach Vent to the Firebox Assembly  
Note: The end of the pipe sections with the lanced tabs will face  
toward the appliance.  
Attach the first pipe section to the starting collar:  
• Lanced pipe end to the starting collar  
• Inner pipe over inner collar  
• Push the pipe section until all lanced tabs snap in place  
• Lightly tug on pipe to confirm it has locked.  
Commercial, Multi-family (Multi-level exceeding two sto-  
ries), or High-RiseApplications  
All outer pipe joints must be sealed with high temperature  
silicone, including the slip section that connects directly to  
the horizontal termination cap.  
Figure 10.1 High Temperature Silicone Sealant  
• Apply a bead of silicone sealant inside the female outer  
pipe joint prior to joining sections. See Figure 10.1  
A
Lances  
• Only outer pipes need to be sealed. All unit collar, pipe,  
slip section, elbow and cap outer flues shall be sealed  
in this manner, unless otherwise stated.  
WARNING! Risk of Fire or Explosion! DO NOT break  
silicone seals on slip sections. Use care when remov-  
ing termination cap from slip pipe. If slip section seals  
are broken during removal of the termination cap, vent  
may leak.  
B
Figure 10.3  
Figure 10.2  
Assemble Pipe Sections  
Note: Make sure that the seams are not aligned to prevent  
unintentional disconnection.  
Per Figure 10.2:  
• Start the inner pipe on the lanced end of section A into  
the flared end of section B.  
• Start the outer pipe of section A over the outer pipe of  
section B.  
• Once both vents sections are started, push firmly until  
all lanced tabs lock into place.  
• Lightly tug on the pipe to confirm the tabs have locked.  
It is acceptable to use screws no longer than 1/2 in. (13  
mm) to hold outer pipe sections together. If predrilling holes,  
DO NOT penetrate inner pipe.  
CORRECT  
For 90° and 45° elbows that are changing the vent direction  
from horizontal to vertical, one screw minimum should be  
put in the outer flue at the horizontal elbow joint to prevent  
the elbow from rotating. Use screws no longer than 1/2  
in. (13 mm). If predrilling screw holes, DO NOT penetrate  
inner pipe.  
INCORRECT  
Figure 10.4 Seams  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
45  
B. Assemble Vent Sections (SLP Pipe Only)  
C. Assemble Slip Sections  
To attach the first vent component to the starting collars  
of the appliance:  
• Slide the inner flue of the slip section into the inner flue  
of the pipe section and the outer flue of the slip section  
over the outer flue of the pipe section. See Figure 10.6.  
• Lock the vent components into place by sliding the pipe  
section onto the collar.  
• Slide together to the desired length.  
• Align the seam of the pipe and seam of collar to allow  
engagement. Rotate the vent component to lock into  
place. Use this procedure for all vent components. See  
Figure 10.5.  
• Slide the gasket over the first vent section and place it  
flush to the appliance. This will prevent cold air infiltra-  
tion. High temperature caulk may be used to hold the  
part in place.  
• Continue adding vent components, locking each  
succeeding component into place.  
Pilot hole  
• Ensure that each succeeding vent component is securely  
fitted and locked into the preceding component.  
Figure 10.6 Slip Section Pilot Holes  
• Maintain a 1-1/2 in. (38 mm) overlap between the slip  
section and the pipe section.  
Commercial, Multi-family (Multi-level exceeding two sto-  
ries), or High-RiseApplications  
• Secure the pipe and slip section with two screws no  
longer than 1/2 in. (13 mm), using the pilot holes in the  
slip section. See Figure 10.7.  
For Installation into a commercial, multi-family (multi-level  
exceeding two stories) or high-rise applications: All outer  
pipe joints must be sealed with high temperature silicone,  
including the slip section that connects directly to the hori-  
zontal termination cap.  
• Apply a bead of silicone sealant inside the female outer  
pipe joint prior to joining sections. See Figure 10.1.  
• Only outer pipes need to be sealed. All unit collar, pipe,  
slip section, elbow and cap outer flues shall be sealed  
in this manner, unless otherwise stated.  
WARNING! Risk of Fire or Explosion! DO NOT break  
silicone seals on slip sections. Use care when remov-  
ing termination cap from slip pipe. If slip section seals  
are broken during removal of the termination cap, vent  
may leak.  
Figure 10.7 Screws into Slip Section  
• Continue adding pipe as necessary following instructions  
in “Assembling Pipe Sections.”  
NOTICE: If slip section is too long, the inner and outer  
flues of the slip section can be cut to the desired length.  
NOTICE: When installing a vent system with an HRC  
termination cap, all pipe system joints shall be sealed using  
a high temperature silicone sealant.  
Note: Align seams to engage pipe,  
then rotate counterclockwise to lock  
• Apply a bead of silicone sealant inside the female outer  
Figure 10.5 Adding Venting Components  
pipe joint prior to joining sections.  
• Only outer pipes are sealed, sealing the inner flue is not  
required.  
• All unit collar, pipe, slip section, elbow and cap outer  
flues shall be sealed.  
46  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
D. Secure the Vent Sections  
E. Disassemble Vent Sections  
• Vertical runs of DVP pipe must be supported every 8 ft.  
(2.44 m) after the 25 ft. (7.62 m) maximum unsupported  
rise.  
• Rotate either section (see Figure 10.10) so the seams  
on both pipe sections are aligned as shown in Figure  
10.11.  
• Vertical runs of SLP pipe must be supported every 8 ft.  
(2.44 m).  
• Pull carefully to separate the pieces of pipe.  
• Horizontal sections must be supported every 5 ft. (1.52  
m).  
• Vent supports or plumbers strap (spaced 120º apart)  
may be used to support vent sections. See Figures 10.8  
and 10.9.  
• Wall shield firestops may be used to provide horizontal  
support vent sections.  
• SLP ceiling firestops have tabs that may be used to  
provide vertical support.  
WARNING! Risk of Fire, Explosion or Asphyxiation!  
Improper support may allow vent to sag and separate.  
Use vent run supports and connect vent sections per in-  
stallation instructions. DO NOT allow vent to sag below  
connection point to appliance.  
Figure 10.10 Rotate Seams for Disassembly  
120º  
Figure 10.11 Align and Disassemble Vent Sections  
Figure 10.8 Securing Vertical Pipe Sections  
120º  
Figure 10.9 Securing Horizontal Pipe Sections  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
47  
F. Install Support Brackets  
For Horizontal Runs - The flue system must be supported  
every 5 ft. (1.52 m) of horizontal run by a horizontal pipe  
support. To install support brackets for horizontal runs:  
10 in. (254 mm)  
INTERIOR  
WALL SHIELD  
• Place the pipe supports around the flue pipe.  
• Nail the pipe supports to the framing members.  
12 in. (305 mm)  
For Vertical Runs - The flue system must be supported  
every 8 ft. (2.44 m) above the heater flue outlet by wall  
brackets. To install support brackets for vertical runs:  
• Attach wall brackets to the flue pipe and secure the wall  
bracket to the framing members with nails or screws.  
Figure 10.13 Flue Pipe & Firestop  
For Vertical Runs - One firestop is REQUIRED at the hole  
in each ceiling through which the flue passes.  
To install firestops for vertical runs that pass through  
ceilings:  
WALL BRACKET  
•
Position a plumb bob directly over the center of the  
vertical flue component.  
WALL STUD  
•
•
•
Mark the ceiling to establish the centerpoint of the flue.  
Drill a hole or drive a nail through this center point.  
Check the floor above for any obstructions, such as  
wiring or plumbing runs.  
•
•
Reposition the heater and flue system, if necessary, to  
accommodate the ceiling joists and/or obstructions.  
8 ft. (2.44 m)  
FLUE  
OUTLET  
Cut a 10 in. x 10 in. (254 mm x 254 mm) hole through  
the ceiling when using DVP pipe, and a 9 in. x 9 in.  
(229 mm x 229 mm) hole when using SLP pipe. Use  
the firestop pipe opening as a guide.  
•
Frame the hole with framing lumber the same size as  
the ceiling joists.  
1 in.  
25 mm  
10" (254 mm)  
10" (254 mm)  
Figure 10.12 Installing Support Brackets  
CHIMNEY  
HOLE  
G. Install Firestops  
For Horizontal Runs - Firestops are REQUIRED on both  
sides of a combustible wall through which the flue passes.  
EXISTING CEILING  
JOISTS  
NEW  
FRAMING  
MEMBERS  
CEILING  
To install firestops (heat shield) for horizontal runs that pass  
through either interior or exterior walls:  
• Cut a 10 in. by 12 in. (254 mm X 305 mm) hole through  
the wall.  
A
B
• Position the firestops on both sides of the hole previously  
cut and secure the firestops with nails or screws.  
9 in.  
(229 mm)  
9 in.  
(229 mm)  
SLP  
DVP  
10 in.  
(254 mm)  
10 in.  
(254 mm)  
• The pipe opening of the firestops MUST BE placed  
towards the bottom of the firestop.  
• Continue the flue run through the firestop.  
Figure 10.14 Hole and New Framing Members  
48  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
If the area above the ceiling is NOT an attic, position  
and secure the ceiling firestop on the ceiling side of the  
previously cut and framed hole.  
Interior  
Wall Shield  
Rear Flue  
Heat Shield  
38 mm min.  
overlap  
JOIST  
Outer Flue  
Inner Flue  
CEILING  
INTERIOR  
Figure 10.17 Venting through the Wall  
EXTERIOR  
NAILS (4 REQUIRED)  
CEILING FIRESTOP  
• The termination kit should pass through the wall firestops  
from the exterior of the building.  
Figure 10.15 Ceiling Firestop (Ceiling Side)  
If the area above the ceiling IS an attic, position and secure  
the firestop on top of the previously framed hole.  
• Adjust the termination cap to its final exterior position on  
the building and interlock the flue sections.  
WARNING! Risk of Fire! the termination cap must be  
positioned so that the arrow is pointing up.  
NAILS (4 REQUIRED)  
• Use a high-temperature sealant gasket to seal between  
the pipe and exterior firestop.  
RAFTER  
1 in. (25 mm)  
CEILING  
CEILING FIRESTOP  
Figure 10.16 Attic Firestop  
H. Flue Termination  
For Horizontal Terminations using the SLP-TRAP2 or  
DVP-TRAP2  
7-1/2 in.  
(192 mm)  
MINIMUM  
To attach and secure the termination to the last section of  
horizontal flue:  
• The rear flue heat shield MUST be placed one inch above  
the top of the flue between the wall shield and the base  
of the termination cap.  
Figure 10.18 Termination Cap  
• One section of the heat shield is attached to the wall  
shield. The other is attached to the termination cap in  
the same manner (see Figure 10.17).  
Cap Specification Chart  
(depth without using additional pipe sections)  
DVP-TRAP2 / SLP-TRAP2  
550TRSI-AUF  
550TRSILP-AUF  
Rear Vent Depth  
• The heat shield sections will overlap to match the wall  
thickness (depth).  
5-1/2 in. (152 mm) to 9-1/2 in. (241 mm)  
• If the wall thickness does not allow the required 1-1/2 inch  
(38 mm) heat shield overlap, an extended heat shield  
must be used. The extended heat shield will need to be  
cut to the thickness of the wall and be attached to the  
wall shield.  
• The small leg in the shield rests on top of the flue to  
properly space it from the pipe section (see Figure 10.17).  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
49  
I. Heat Shield Requirements for Horizontal  
Termination  
WARNING! Risk of Fire! To prevent overheating and fire,  
heat shields must extend through the entire wall thick-  
ness.  
J. Install Metal Roof Flashing  
• See minimum vent heights for various pitched roofs  
(Figure 10.19) to determine the length of pipe to extend  
through the roof.  
• Slide the roof flashing over the pipe sections extending  
through the roof as shown in Figure 10.20.  
• DO NOT remove the heat shields attached to the  
wall shield firestop and the horizontal termination cap  
(shown in Figure 10.18).  
HORIZONTAL  
OVERHANG  
• Heat shields must overlap 1-1/2 in. (38 mm) mini-  
mum.  
There are two sections of the heat shield. One section  
is factory-attached to the wall shield firestop. The other  
section is factory-attached to the cap. See Figure 10.18.  
510 mm MIN.  
610 mm MIN.  
VERTICAL  
WALL  
If the wall thickness does not allow the required 1-1/2 in.  
(38 mm) heat shield overlap when installed, an extended  
heat shield must be used.  
LOWEST  
DISCHARGE  
OPENING  
TERMINATION  
CAP  
• If the wall thickness is less than 4 in. (102 mm) (DVP)  
or 4-3/8 in. (111 mm) (SLP), the heat shields on the cap  
and wall shield firestop must be trimmed. A minimum  
1-1/2 in. (38 mm) overlap MUST be maintained.  
X
305 mm  
ROOF PITCH  
IS X/ 305 mm  
• Use an extended heat shield if the finished wall  
thickness is greater than 7-1/4 in. (184 mm).  
H (MIN.) - MINIMUM HEIGHT FROM ROOF  
TO LOWEST DISCHARGE OPENING  
• The extended heat shield may need to be cut to length  
maintaining sufficient length for a 1-1/2 in. (38 mm)  
overlap between heat shields.  
• Attach the extended heat shield to either of the existing  
heatshieldsusingthescrewssuppliedwiththeextended  
heat shield. Refer to vent components diagrams in the  
back of this manual.  
Angle  
H (Min.) mm  
0°-26.6°  
..........................................................500*  
26.6°-30.3° ..........................................................500*  
30.3°-33.7° ..........................................................500*  
33.7°-36.9° ..........................................................610*  
36.9°-39.8° ..........................................................760  
39.8°-42.5° ..........................................................990  
42.5°-45.0° ........................................................1220  
45.0°-49.4° ........................................................1520  
49.4°-53.1° ........................................................1830  
53.1°-56.3° ........................................................2130  
56.3°-59.0° ........................................................2290  
59.0°-60.3° ........................................................2440  
• Rest the small leg on the extended heat shield on top  
of the pipe section to properly space it from the pipe  
section.  
Important Notice: Heat shields may not be field constructed.  
Figure 10.19 Minimum Height From Roof To Lowest Discharge  
Opening  
NOTICE: Failure to properly caulk the roof flashing could  
cause water entry.  
• Caulk the gap between the roof flashing and the outside  
diameter of the pipe.  
• Caulk the perimeter of the flashing where it contacts the  
roof surface. See Figure 10.20.  
CAUTION! Risk of Fire! Follow the requirements of the  
Australian gas installation code for minimum height re-  
quirements above the roof.  
50  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
L. Install Vertical Termination Cap  
• Locate and mark the flue center point on the underside  
of the roof, and drive a nail through the center point.  
CAULK  
• Make the outline of the roof hole around the center point  
nail.  
• The size of the roof hole framing dimensions depend on  
the pitch of the roof. There MUST BE a 1 in. (25 mm)  
clearance from the vertical flue pipe to combustible ma-  
terials.  
• Mark the roof hole accordingly.  
• Cover the opening of the installed flue pipes.  
• Cut and frame the roof hole.  
Figure 10.20  
• Use framing lumber the same size as the roof rafters and  
install the frame securely. Flashing anchored to the frame  
must withstand heavy winds.  
K. Assemble and Install Storm Collar  
• Continue to install concentric flue sections up through  
the roof hole and up past the roof line until you reach the  
appropriate distance above the roof.  
CAUTION! Risk of Cuts, Abrasions or Flying Debris.  
Wear protective gloves and safety glasses during instal-  
lation. Sheet metal edges are sharp.  
• Attach the vertical termination cap by sliding the inner  
collar of the cap into the inner flue of the pipe section  
while placing the outer collar of the cap over the outer  
flue of the pipe section.  
• Connect both halves of the storm collar with two screws  
(see Figure 10.21).  
• Wrap the storm collar around the exposed pipe section  
closest to the roof and align brackets. Insert a bolt  
(provided) through the brackets and tighten the nut to  
complete the storm collar assembly. Make sure the collar  
is tight against the pipe section.  
• Secure the cap by driving three self-tapping screws  
(supplied) through the pilot holes in the outer collar of  
the cap into the outer flue of the pipe (see Figure 10.23).  
• Slide the assembled storm collar down the pipe section  
until it rests on the roof flashing (see Figure 10.22).  
TERMINATION CAP  
• Caulk around the top of the storm collar (see Figure 10.23).  
BRACKETS  
(1 of 3)  
STORM  
COLLAR  
Figure 10.21 Assembling the Storm Collar  
SCREWS  
CAULK  
Figure 10.23  
Figure 10.22 Assembling the Storm Collar Around the Pipe  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
51  
Gas Information  
11  
Incoming gas line should be piped into the valve compart-  
ment and connected to the ISO 7-Rp 1/2 (BSP Rp 1/2)  
threaded gas inlet connection on the manual shutoff valve.  
A. Gas Pressure Requirements  
WARNING! Risk of Explosion! An in-line regulator  
MUST be installed if the gas pressure exceeds 3.7 kPa.  
Failure to install a regulator could damage valve.  
Pressurerequirementsfor550TRSI-AUFand550TRSILP-  
AUF fireplaces are shown in the table below.  
IMPORTANT NOTICE: (Items 1, 2 and 3 applies to  
ALL Heat & Glo gas appliances)  
Two taps are provided on the right hand side of the gas  
control for a test gauge connection to measure the inlet  
and outlet pressures.  
1. 1/2 in. GAS LINE: Run through cavity 70 mm  
above finished hearth level, NOT RIGID, NOT  
CLIPPED, with minimum 500 mm into cavity and  
120 mm back from plaster face.  
The fireplace and its individual shut-off valve must be dis-  
connected from the gas supply piping system during any  
pressure testing of the system at test pressures in excess  
of 6 kPa.  
2. PVC (COMPOSITE) GASLINE must terminate  
minimum 500 mm short of gas heater. Copper pipe  
MUST be the final connection to the gas heater.  
If the fireplace must be isolated from the gas supply pip-  
ing system by closing an individual shut-off valve, it must  
be of the handle-less type.  
3. ISOLATING SWITCH: Location within 1 metre  
of fireplace, subject to mantelpiece etc. Check to  
ensure it remains clear of any mantelpiece instal-  
lation.  
WARNING  
Fire Risk  
Explosion Risk  
High pressure will damage valve.  
• Disconnect gas supply piping BEFORE  
pressure testing gas line at test pressures  
above 6 kPa.  
Leak test all gas line points and the gas control valve prior  
to and after starting the gas appliance.  
WARNING  
• Close the manual shutoff valve BEFORE  
pressure testing gas line at test pressures  
equal to or less than 6 kPa.  
CHECK FOR GAS LEAKS  
Explosion Risk  
Fire Risk  
B. Gas Connection  
Asphyxiation Risk  
• Check all fittings and connections.  
• Do not use open flame.  
Note: Have the gas supply line installed in accordance with  
local building codes by a qualified installer approved and/or  
licensed as required by the locality.  
• After the gas line installation is complete, all  
connections must be tightened and checked  
for leaks with a commercially-available, non-  
corrosive leak check solution. Be sure to rinse  
off all leak check solution following testing.  
Note: Before the first firing of the appliance, the gas supply  
line should be purged of any trapped air.  
Fittings and connections may have loosened  
during shipping and handling.  
Note: Consult local building regulations to properly size the  
gas supply line leading to the (Rp 1/2 in.) hook-up at the unit.  
Natural Gas  
1.13 - 3.40 kPa  
Propane  
2.75 - 3.40 kPa  
2.36 - 2.61 kPa  
26 MJ/h  
Inlet Gas Pressure  
Outlet (Manifold) Gas Pressure  
Maximum Gas Consumption  
Burner Injector  
.80 - .95 kPa  
28 MJ/h  
DMS 40 (2.49 mm)  
.0121  
.057 DMS (1.45 mm)  
0.0181  
Pilot Injector  
An in-line regulator MUST be installed if the gas pressure exceeds 3.40 kPa. Failure to install a regulator could damage  
valve.  
52  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
The gas is introduced to the appliance on the left hand  
side. See Figure 11.1.  
• Section 16 also shows gas line access.  
• Gas line may be run through knockout(s) provided.  
After the gas pipe installation is complete, check carefully  
all gas connections for leaks with a commercially-available,  
noncorrosive leak check solution. Be sure to rinse off all  
leak check solution following testing. DO NOT USE AN  
OPEN FLAME.  
• The gap between supply piping and gas access hole  
may be caulked with high temperature caulk or stuffed  
with non-combustible, unfaced insulation to prevent cold  
air infiltration.  
• Ensure that gas line does not come in contact with outer  
wrap of the appliance. Follow local codes. Reference  
AS5601 Gas Installation Standard  
NOTICE: the gas supply line should be purged of any  
trapped air prior to the first firing of the unit.  
• Pipe incoming gas line into valve compartment.  
• Connect incoming gas line to the connection on manual  
shutoff valve.  
WARNING! Risk of Fire or Explosion! Support control  
when attaching pipe to prevent bending gas line.  
• A small amount of air will be in the gas supply lines.  
WARNING! Risk of Fire or Explosion! Gas build-up dur-  
ing line purge could ignite.  
• Purge should be performed by qualified service  
technician.  
• Ensure adequate ventilation.  
• Ensure there are no ignition sources such as sparks  
or open flames.  
Light the appliance. It will take a short time for air to purge  
from lines. When purging is complete the appliance will  
light and operate normally.  
WARNING! Risk of Fire, Explosion or Asphyxiation!  
Check all fittings and connections with a non-corrosive  
commercially available leak-check solution. DO NOT use  
open flame. Fittings and connections could have loos-  
ened during shipping and handling.  
GAS ACCESS  
Figure 11.1  
WARNING! Risk of Fire! DO NOT change valve settings.  
This valve has been preset at the factory.  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
53  
Electrical Information  
12  
• For units installed in Australia, the residence’s 220/240  
wall outlet to which this appliance’s power cord is con-  
nected, must be wired to an in-line on/off switch. This is  
required for servicing and/or resetting the control module  
in the event of a control module LOCK-OUT.  
A. Wiring Requirements  
NOTICE: This appliance must be installed by a qualified  
electrician in accordance with the relevant national and  
local regulations.  
• Wire the appliance junction cord to 220-240 VAC. This  
is required for proper operation of the appliance.  
• Plug the 6-volt AC power supply into the appliance junction  
cord to supply power to the unit.  
WARNING! Risk of Shock or Explosion! DO NOT wire  
220/240 VAC to the valve or to the appliance wall switch.  
Incorrect wiring will damage controls.  
C. Optional Accessories Requirements  
• This appliance may be used with a wall switch, wall  
mounted thermostat and/or a remote control.  
NOTICE: The mains supply to the appliance must have  
isolation of a minimum 1/8 in. (3 mm) contact separation  
in both poles.  
Wiring for optional Hearth & Home Technologies approved  
accessories should be done now to avoid reconstruction.  
Follow instructions that come with those accessories.  
WARNING! Risk of Injury! The gas supply shall be shut  
off prior to disconnecting the electrical power and remov-  
ing batteries (if installed) before proceeding with any  
maintenance to the appliance.  
Optional Remote Control Receiver Location  
The control module and remote control receiver can be  
accessed through the air space below the firebox front  
and the lower access door.  
B. IntelliFire Plus™ Ignition System Wiring  
The IPI control module and the remote control receiver  
are placed on the firebox bottom.  
• Wire the appliance junction cord to 220-240 VAC for  
proper operation of the appliance.  
WARNING! Risk of Shock! Label all wires prior to dis-  
connection when servicing controls. Wiring errors can  
cause improper and dangerous operation. Verify proper  
operation after servicing.  
WARNING! Risk of Shock or Explosion! DO NOT wire  
IPI controlled appliance junction cord to a switched cir-  
cuit. Incorrect wiring will override IPI safety lockout.  
• Refer to Figure 12.1, IntelliFire Plus™ Pilot Ignition (IPI)  
Wiring Diagram.  
WARNING! Risk of Shock! Replace damaged wire with  
type 105º C rated wire. Wire must have high temperature  
insulation.  
• This appliance is equipped with an IntelliFire Plus™  
control valve which operates on a 6 volt system.  
240V FAN  
GAS TUBE  
IGNITOR  
FLAME  
SENSE  
6V DC SUPPLY  
DC REGULATOR  
CONTROL MODULE  
I
AUX300CE MODULE  
FAN  
S
AUX 1  
AUX 2  
TO JUNCTION  
BOX 220-240 VAC  
8K1 WIRE  
HARNESS  
TO OPTIONAL  
COMPONENTS  
JUNCTION CORD  
RED  
OPTIONAL ON/OFF  
WALL SWITCH  
ORANGE  
(PILOT)  
GREEN  
(MAIN)  
BLACK  
BATTERY PACK  
6V DC (C X 4)  
BROWN  
GROUND  
Figure 12.1 IPI Wiring Diagram /RC300AU  
54  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
BLUE  
BROWN  
GREEN/  
YELLOW  
Figure 12.2  
3. The control module has safety feature that automatically  
shuts down the fireplace after 9 hours of continuous  
operation without receiving a command from the  
RC300AU remote.  
D. Blower  
These heaters have a factory installed fan and electrical  
junction cord. These components are located behind the  
lower door.  
4. If you intend to use both an optional wired wall switch  
and the RC300AU remote control to operate your  
fireplace, the wall switch will override any commands  
given by the remote.  
Use of the fan requires that the Junction cord (factory in-  
stalled) be connected to 220/240 VAC service before per-  
manently enclosing the heater. The service cord is found  
on the right exterior side of the unit. See Figure 12.2 for  
wire connection detail.  
5. The module has the capability to recognize potential  
malfunctions. If these occur, it will fail to ignite and/or  
respond to a command to ignite via the wall switch and/  
or remote. In this case, the module may have gone  
into LOCK-OUT mode. In this state, it will emit a RED/  
GREEN LED error code. To reset the error code, switch  
the selector to OFF, and then back to REMOTE or ON.  
If the ignition command again fails, the module will emit  
an LED error code, prior to going back into LOCK-OUT  
mode. Contact your dealer for service if this occurs.  
E. Control Module Operation  
1. The control module has an ON/OFF/REMOTE selector  
switch that must be set. See Figure 12.3.  
OFF Position: Appliance will ignore all power inputs and  
will not respond to any commands from a wall switch or  
remote. The unit should be in the OFF position during  
installation, service, battery installation, fuel conversion,  
and in the event that the control goes into LOCK-OUT  
mode as a result of an error code.  
Note: If the module is in LOCK-OUT mode, resetting the  
circuit breaker to the appliance will also reset the module.  
ON Position: Appliance will ignite and run continuously  
in the HI flame setting, with no adjustment in flame  
output. This mode of operation is primarily used for  
initial installation or power outage operation with battery  
backup.  
Note: For units installed in Australia, the residence’s 220/240  
wall outlet to which this appliance’s power cord is connected,  
must be wired to an in-line on/off switch. This is required for  
servicing and/or resetting the control module in the event of  
a control module LOCK-OUT.  
REMOTE Position: Appliance will initiate commands  
from an optional wired wall switch and/or the wireless  
remote (RC300AU).  
2. If using a wired wall switch with the module in REMOTE  
mode, the flame output can be adjusted with the HI/  
LO selector switch on the module. See Figure 12.3.  
Note that the flame HI/LO selector switch will become  
inactive once an optional remote control (RC300AU)  
is programmed to the control module. Note that the  
control module will always ignite the fireplace on HI  
and remain so for the initial 10 seconds of operation.  
If the HI/LO is switched to the LO position, the flame  
output will automatically drop to the lowest setting after  
the flame has been established for 10 sec. After this  
10 second period, the flame can be adjusted from HI  
to LO with the switch.  
SELECTOR  
SWITCH  
STATUS INDICATOR LED  
FLAME HI/LO SWITCH  
NG/LP SETTING  
Figure 12.3 Control Module  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
55  
Introduction  
Hearth & Home Technologies disclaims any responsibility  
for, and the warranty will be voided by, the following actions:  
The RC300AU multifunctional remote control is de-  
signed to control pilot light, flame height, blower speed,  
and up to two 220-240VAC auxiliary functions on your  
gas fireplace. The RC300AU is equipped with thermo-  
stat functions which can automatically control the tem-  
perature in the room in which it is installed. The control  
is only for use with the Hearth & Home Technologies  
IntelliFire Plus™ system (IPI). The AUX300CE module  
is rated for 220-240VAC, 50-60 Hz, and is required for  
• Installation and use of any damaged system component.  
• Modification of the system component.  
• Installation other than as instructed by Hearth & Home  
Technologies.  
• Installation and/or use of any component part not approved  
by Hearth & Home Technologies.  
Any such action may cause a fire hazard.  
• Read, understand and follow these instructions for safe  
installation and operation.  
operation of this remote control device.  
Installation Precautions  
Fireplace Specific Information  
The installation of this remote control must be performed  
by a qualified service technician. This remote control is  
tested and safe when installed in accordance with this in-  
stallation manual. Do not install any components that may  
be damaged.  
Standard fireplace features vary. Consult the installation  
manual for available options.  
The included AUX300CE receiver provides additional fea-  
tures: Fan control and two Aux functions.  
Do not modify, disassemble, or substitute any of the com-  
ponents included with this kit. Installation of this unit must  
be done by a qualified service technician.  
The REM300-HNG-AU remote control system functions  
include: On/Off, Thermostat Mode, Timer Countdown,  
and Flame Adjustment (for fireplaces with variable flame).  
Placement of this remote control may affect performance.  
An assessment of the space should be done prior to in-  
stallation for optimum performance.  
Kit Contents  
REM300-HNG-AU  
• REM300-HNG-AU Transmitter  
• AAA Batteries (3)  
• Wall Holder  
Determine Location  
Determine the location for the remote control. The selected  
location should be in the same space as the gas fireplace.  
Never place this unit in a separate room. The remote control  
must be placed within 30 ft. (9.14 m) of the fireplace but  
should not be exposed to extreme heat.  
• Drywall Anchor (2)  
• Screws (2)  
The RC300AU is approved for interior installation and  
should not be used in exterior applications.  
• Keep remote control out of reach of children.  
56  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
FCC Requirements  
Installation of Remote Control Housing  
WARNING! Risk of Fire! Changes or modifications to  
this unit not expressly approved by the party responsible  
for compliance could void the user’s authority to operate  
the equipment.  
CAUTION! Risk of Fire! DO NOT install damaged or  
modified components. Warranty will be voided if dam-  
aged or modified components are installed.  
1. Remove remote control components from packaging.  
2. Remove battery cover from the back of the remote by  
sliding it down and install 3 AAA batteries.  
Note: This equipment has been tested and found to  
comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules and EN298 for  
multi-functional control. These limits are designed to  
provide reasonable protection against harmful inter-  
ference in a residential installation. This equipment  
generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference  
to radio communications. However, there is no guar-  
antee that interference will not occur in a particular in-  
stallation. If this equipment does cause harmful inter-  
ference to radio or television reception, which can be  
determined by turning the equipment off and on, the  
user is encouraged to try to correct the interference by  
one or more of the following measures:  
To prevent unintended operation when not using your fire-  
place for an extended period of time (summer months,  
vacation, trips, etc):  
• Remove batteries from remote control.  
• Unplug switching adapter and remove back-up batteries.  
3. Secure the remote control housing on a flat wall sur-  
face using the two screws and wall anchors provided.  
See Figure 12.5.  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and  
receiver.  
• Connect the equipment into an outlet on a circuit dif-  
ferent from that to which the receiver is connected.  
• Contact the dealer or an experienced radio TV techni-  
cian for help.  
Changing Temperature Scale  
Figure 12.5 Mounting Remote Control Housing  
To change the temperature display between Celsius and  
Fahrenheit, remove the battery cover from the back of the  
remote control and slide the switch to your desired tem-  
perature scale (see Figure 12.4). The screen will auto-  
matically change the indicators on the room temperature  
and set temperature portion.  
4. Place remote control inside housing. See Figure 12.6.  
Figure 12.6 Remote in Housing  
Figure 12.4 Temperature Scale  
5. Close the housing door. See Figure 12.7.  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
57  
ProgrammingtheRC300AUtotheControlModule  
CAUTION! Risk of burns! DO NOT program the remote  
control to the control module when fireplace is hot.  
• Verify the ON/OFF/REMOTE switch is in the REMOTE  
position. Green LED light will blink three times and the  
control module will beep once 5 seconds later when  
ready. See Figure 7.  
• Using a small item (such as a paper clip) press and  
release the LEARN button located near the ON/OFF/  
REMOTE switch. See Figure 12.10.  
• Control module will beep once and LED will blink green  
for 10 seconds.  
• While the LED is blinking, press the POWER button on  
the remote control. A double beep will come out of the  
control module to indicate that it has been programmed  
successfully.  
Figure 12.7 Mounting Remote Control Housing  
AUX300CE Module Installation  
NOTICE: Up to three remote controls can be programmed  
into the control module. Simply press a button on the other  
remote controls during the 10 second programming process  
to add another remote into the system. It is recommended  
to program only one RC300AU remote control.  
• Insert the 4 hole harness from theAUX300CE module into  
the 4 pin plug on the control module. See Figure 12.8.  
To clear memory in the control module, use a small item  
(such as a paper clip) to press and release the LEARN  
button. Control module will beep once and LED will blink  
green for 10 seconds DO NOT press any buttons on the  
remote during the ten seconds that the green LED blinks.  
The memory will be cleared. Note that the RC300AU will  
not be programmed if it’s in STANDBY mode. Press the  
ON/OFF button twice to switch to IDLE mode.  
CONTROL MODULE  
AUX 300CE  
CABLE  
REMOTE POSITION  
Figure 12.8 AUX 300 module installation  
Fan Installation  
• Insert the 3 prong plug from the fan into the receptacle  
located in the AUX300CE module. See Figure 12.9.  
• Insert 3 prong plug from AUX300CE module into REM/  
AUX receptacle of fireplace junction cord.  
AUX 1:  
3 steps, HIGH,  
MED and LOW  
AUX 2:  
ON/OFF  
3 PRONG PLUG (FAN):  
3 steps, timer based,  
3 min. ON, 12 min. OFF  
FAN CORD  
LEARN BUTTON  
Figure 12.10 Programming RC300AU  
AUX 300  
MODULE  
Figure 12.9 Plug Fan into AUX300CE Module  
58  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Display Screen  
Idle When Remote is in ON Mode  
The remote control will go into an idle mode if no but-  
tons are pressed within 5 seconds. Press any button to  
resume full functionality. In idle mode only active func-  
tions will show on the screen.  
THERMOSTAT DESIRED  
TEMP SETTING  
FIREPLACE STATUS  
THERMOSTAT  
CHILD LOCK  
INDICATOR  
FLAME HEIGHT  
FAN SPEED  
TRANSMISSION  
INDICATOR  
ADJUSTABLE  
AUXILIARY  
LOW BATTERY  
INDICATOR  
ADJUSTABLE  
OUTPUT (ON/OFF)  
FUNCTION LEVEL  
INDICATOR  
ROOM TEMP  
DISPLAY  
TIMER DISPLAY/FUNCTION  
Figure 12.11 RC300AU Display Screen  
Function Buttons  
Use POWER button to turn the unit on and off.  
Use MENU button to display the menu functions.  
Only functions that can be activated will be  
displayed. For example: Flame Height will not  
be displayed when the remote status is OFF.  
Standby mode  
Menu  
The remote control will go into a standby mode if no but-  
tons are pressed within 5 minutes. Press the POWER  
button to reactivate the remote control to ON mode. Ac-  
tive functions will be displayed  
Use the SELECT button to select the current  
feature.  
Select  
V
Use the UP and DOWN arrows to toggle  
through the menu functions and value selec-  
tions in the submenus.  
V
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
59  
About ON Mode  
Adjusting Fan Speed  
• All functions can be accessed when the remote control  
is in the ON mode.  
• Press the MENU button to activate the menu.  
• Using the UP and DOWN arrows highlight the FAN icon  
and press SELECT.  
• Only active functions will be displayed when the remote  
control is in the ON mode. For example: if the fan is the  
only function that’s active, the fan icon and flame will be  
the only icon shown in the display.  
• Use the UP and DOWN arrows to adjust the FAN  
SPEED, then press SELECT. The FAN SPEED can be  
adjusted to 3 different settings: HIGH, MEDIUM, LOW.  
NOTICE: The fan has a timer built into the control module.  
After the fireplace is turned ON the timer will wait for 3  
minutes before turning on the fan. In addition, the fan  
will remain on for 12 minutes after the fireplace has been  
turned OFF.  
About OFF Mode  
Only the following functions can be accessed in the OFF  
mode:  
• AUX1  
• AUX2  
NOTICE: Whenever the fan is turned ON, the FAN will start  
up on the high setting for 10 seconds before adjusting to  
the previous user setting.  
Only active functions will be displayed when the remote  
control is in the OFF mode.  
AUX1 Function (Unit dependent Function)  
Turning ON the Fireplace  
• Press the MENU button to activate the menu.  
• Press and hold the POWER button for 5 seconds to unlock  
remote, back light will illuminate. Press POWER button  
again to turn the fireplace ON. The fireplace will first ignite  
the pilot. The main burner will be lit, once the pilot flame  
has been estabilished. The remote will be locked again  
when the fireplace is turned off.  
• Using the UP and DOWN arrows highlight the AUX1 icon  
and press SELECT.  
• Use the UP and DOWN arrows to adjust the AUX1 output,  
then press SELECT. The AUX1 function can be adjusted  
to 4 different settings: HI, MED, LOW and OFF.  
NOTICE: Whenever the fireplace is cycled from OFF to  
ON, the main burner will light on high for 10 seconds be-  
fore returning to the previous user setting.  
AUX2 Function (Unit dependent Function)  
• Press the MENU button to activate the menu.  
Adjusting Flame Height  
• Using the UP and DOWN arrows highlight the AUX2 icon  
and press SELECT.  
• Press the MENU button to activate the menu.  
• Use the UP and DOWN arrows to turn the AUX2 ON or  
OFF, then press SELECT. The AUX2 function can be  
either be turned ON or OFF.  
• Using the UP and DOWN arrows highlight the FLAME  
icon and press SELECT.  
• Use the UP and DOWN arrows to adjust the FLAME  
HEIGHT, then press SELECT. The FLAME HEIGHT  
can be adjusted to 5 different settings.  
NOTICE: When the fireplace is turned OFF bothAUX1 and  
AUX2 will be turned off. TheAUX1 andAUX2 functions can  
be activated from the remote’s OFF mode, when the flame  
is off. When the fireplace is turned back ON, the AUX1  
and AUX2 settings will be restored to the previous setting.  
NOTICE: FLAME HEIGHT will not be adjustable for first  
ten seconds when fireplace is turned on.  
NOTICE: The system will remember the previous FLAME  
HEIGHT setting and will automatically adjust after 10  
seconds.  
60  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Adjusting Thermostat  
Power Outage  
• Press the MENU button to activate the menu.  
• If fireplace battery backup system IS installed at time of  
power outage, fireplace operation will not be interrupted.  
• Using the UP and DOWN arrows highlight the THERMO  
icon and press SELECT.  
• If fireplace battery backup system IS NOT installed at  
time of power outage, fireplace will shut off. To resume  
fireplace operation, install battery backup.  
• Use the UP and DOWN arrows to turn the THERMO ON  
or OFF, then press SELECT (the SET TEMP will start  
blinking). Using the UP and DOWN arrows select the  
desired temperature and press SELECT.  
NOTICE: Battery polarity must be correct or module  
damage will occur.  
NOTICE: If the THERMO function is on, the SET TEMP  
can be adjusted at any time by pressing the UPand DOWN  
arrows.  
Manual Fireplace Shutoff  
In the unlikely event that the remote wall switch malfunc-  
tions and will not turn off the fireplace, call your dealer  
for service assistance. In the meantime, you may choose  
one of the following actions to turn off the fireplace:  
NOTICE: As the ROOM TEMP (RT) approaches SET  
TEMP (ST), the remote system will automatically adjust  
the flame height. If the RT rises above ST, the fireplace  
will shut down the main burner. After this, the fireplace will  
turn back on after the RT drops below the ST.  
CAUTION! Risk of burns! Fireplace surfaces are hot  
when operating and during cool down. Use care and  
wear gloves when opening the front and accessing com-  
ponents inside the fireplace.  
NOTICE: The system will remember the previous TEM-  
PERATURE setting when THERMOSTAT mode is cycled  
ON or OFF.  
Check remote screen for battery level indicator, replace  
the batteries if low battery is indicated (See Figure 12.12).  
NOTICE: If your installation includes an optional wired ON/  
OFF wall switch, it should be in the OFF position when  
using the RC300AU in thermostat mode.  
Turn off the control module:  
• Open or remove the decorative front to access the control  
module.  
Adjusting Timer  
• Move switch to OFF (See Figure 12.10).  
• Press the MENU button to activate the menu.  
Disconnect power to the control module:  
• Using the UP and DOWN arrows highlight the TIMER  
icon and press SELECT.  
• Open or remove the decorative front to access power  
cord and/or back-up batteries.  
• Use the UP and DOWN arrows to turn the TIMER ON  
or OFF, then press SELECT. Using the UP and DOWN  
arrows select the desired set time and press SELECT.  
Timer operates in increments of 15, 30, 45, 60, 90, 120  
and 180 minutes.  
• Unplug the control module and/or remove back-up  
batteries.  
Shut off gas to the appliance:  
• Open or remove the decorative front and locate the gas  
shut-off valve to the left of the gas control.  
Setting the Child Lock  
• Rotate the shut off valve 90 degrees to turn off gas supply.  
• Press and hold the MENU and UP arrow buttons simul-  
taneously for 4 seconds to enable or disable the child  
lock feature.  
Turn off power to the fireplace (if back-up batteries  
are not installed):  
NOTICE: No functions will be usable until child lock feature  
is disabled.  
• Locate house circuit breaker for fireplace.  
• Turn off the circuit breaker.  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
61  
Frequently Asked Questions/Troubleshooting  
Symptom  
Possible Cause  
Batteries  
Corrective Action  
Verify batteries are functional and installed correctly.  
Remote control is in Child  
Lock mode  
Disengage Child Lock mode.  
Remote control will not transmit  
Buttons not being pressed  
firmly  
Press button firmly for one to two seconds to ensure transmis-  
sion to module.  
Control module is not in  
“REMOTE” mode  
Ensure module switch is set to REMOTE.  
Control module and remote The control module will beep when it successfully receives a  
control are not programmed command. If it does not beep, clear module memory and repro-  
Control module will not take  
commands from remote control  
to each other  
gram the remote control.  
Control module is un-  
If the transmission indicator comes on when power button is  
pressed, verify that the control module is plugged in the fire-  
place junction cord located in the controls area. Also verify that  
the batteries are installed in the battery pack.  
plugged. In case of power  
outage, backup batteries  
are depleted or missing  
Fan does not turn on when fireplace  
is started  
The fireplace must run for three minutes in order for the fan to  
engage.  
Built in time delay  
Built in time delay  
Fan does not turn off when fireplace  
turned off  
The fan will run for twelve minutes after the fireplace is turned off.  
The fireplace will automatically shut down after nine hours of  
continuous operation if it does not receive a command from  
the remote.  
Fireplace shuts down after extended  
periods  
Built-in timer  
The fireplace cannot be turned off by remote if an external  
wired switch is installed and in the ON position. Turn external  
wall switch to OFF.  
External wired wall switch  
Fireplace is on but will not shut off  
with the remote control  
At control module, turn off fireplace by sliding the ON/OFF/  
REMOTE switch to OFF. Warning! Risk of Burns! Fireplace is  
hot. Use caution when accessing module.  
Remote control or control  
module failure  
62  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Finishing  
13  
A. Mantel and Wall Projections  
B. Facing Material  
WARNING! Risk of Fire! Comply with all minimum clear-  
ances as specified. Framing closer than the minimums list-  
ed must be constructed entirely of noncombustible materials  
(i.e., steel studs, concrete board, etc.)  
• Metal front faces may be covered with non-combustible  
materials only.  
• Facing and/or finishing materials must not interfere with  
air flow through louvers, operation of louvers or doors,  
or access for service.  
Combustible Mantels  
• Facing and/or finishing materials must never overhang  
into the glass opening.  
305  
279  
254  
• Observe all clearances when applying combustible  
materials.  
NON-COMBUSTIBLE  
BOARD  
229  
203  
178  
152  
127  
102  
76  
• Seal joints between the finished wall and appliance top  
and sides using a 300º F (149º C) minimum sealant.  
305  
279  
254  
229  
203  
178  
WARNING! Risk of Fire! DO NOT apply combustible  
materials beyond the minimum clearances. Comply with  
all minimum clearances to combustibles as specified in  
this manual. Overlapping materials could ignite and will  
interfere with proper operation of doors and louvers.  
152  
51  
127  
102  
76  
51  
TOP FRONT EDGE  
OF FIREPLACE  
B
Note: All measurements in millimeters.  
Note: Measurement is taken from top of the opening,  
NOT the top of the fireplace.  
Figure 13.1 Minimum Vertical and Maximum Horizontal  
Dimensions of Combustibles  
A
Combustible Mantel Legs or Wall Projections  
* Add 1/2 in. (13 mm for rear vent)  
1/2 in.*  
(13 mm)  
TOP VIEW  
MINIMUM  
A
36  
B
Inches  
37  
550TRSI-AUF  
550TRSILP-AUF  
2-7/8 in.*  
(73 mm)  
MINIMUM  
3 ft. (914 mm) MAXIMUM  
millimeters  
816  
940  
Figure 13.3 Noncombustible Facing Diagram  
Figure 13.2 Combustible Mantel Leg or Wall Projections  
(Acceptable on both sides of opening)  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
63  
Appliance Setup  
14  
A. Remove Fixed Glass Assembly  
See Section 9.E.  
B. Remove the Shipping Materials  
Remove shipping materials from inside or underneath the  
firebox.  
C. Clean the Appliance  
Clean/vacuum any sawdust that may have accumulated  
inside the firebox or underneath in the control cavity.  
D. Accessories  
Install approved accessories per instructions included  
with accessories. Contact your dealer for a list of ap-  
proved accessories.  
WARNING! Risk of Fire and Electric Shock! Use ONLY  
Hearth & Home Technologies-approved optional acces-  
sories with this appliance. Using non-listed accessories  
could result in a safety hazard and will void the warranty.  
64  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
E. Log Placement Instructions  
Log Assembly: LOGS-550TRSAUD  
1 2 3 4 5 6 7 8  
CAUTION: Logs are fragile! Carefully remove the logs from the packaging.  
1
1
LOG #1 (SRV550-715): Place log #1 onto the log grate so that the notches in the bottom of the log fit on the right three grate  
tines. Push log #1 towards the rear locating tabs.  
2
2
LOG #2 (SRV347-703): Place log #2 so that its left edge sits against the left front grate corner and its right edge rests against  
the tab on the second grate tine.  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
65  
3
3
LOG #3 (SRV349-704): Position log #3 so that its right edge sits on log #1 as shown and it's left edge sits on the first grate  
tine behind log #2.  
4
4
LOG #4 (SRV278-705): Position log #4 between log #1 and the locating tab on the fourth grate tine. Push its left hand side  
back to the locating tab as the grate tine.  
5
5
LOG #5 (SRV540-704): Put the forked end of log #5 on the base in front of the grate, towards the center of the second  
grate tine.  
66  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
6
6
LOG #6 (SRV550-718): Place log #6 on the base on front of the grate as shown.  
7
7
LOG #7 (SRV484-703): Place log #7 on the groove in log #2 with its rear top on log #1 and front top resting on log #5.  
8
8
LOG #8 (SRV347-701): Hook log #8 on the right hand corner grate tine and rest its rear on log #1 as shown.  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
67  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting  
15  
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do  
experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and  
the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact  
your dealer to arrange a service call by a qualified service technician.  
A. IntelliFire Plus™ Ignition System  
Symptom  
Possible Cause  
Corrective Action  
1. Pilot won’t light.  
The ignitor/module  
makes noise, but no  
spark.  
A. Incorrect wiring.  
Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are  
connected to correct terminals on module and pilot assembly.  
B. Loose connections or electrical  
shorts in the wiring.  
Verify no loose connections or electrical shorts in wiring from mod-  
ule to pilot assembly. Verify connections underneath pilot assembly  
are tight; also verify igniter and flame sense wires are not grounding  
out to metal chassis, pilot burner, pilot enclosure, mesh screen if  
present, or any other metal object.  
C. Ignitor gap is too large.  
Verify gap of igniter to right side of pilot hood. The gap should be  
approximately .17 in. or 1/8 in. (3 mm).  
2. Pilot won’t light,  
there is no noise or  
spark.  
A. No power, transformer installed  
incorrectly, or depleted batteries.  
Verify that transformer is installed and plugged into module. Check  
voltage of transformer at connection to module. Acceptable read-  
ings of a good transformer are between 6.4 and 6.6 volts AC. Bat-  
tery power supply voltage must be at least 4 volts. If less than 4  
volts, replace batteries.  
B. A shorted or loose connection in  
wiring configuration or wiring har-  
ness.  
Remove and reinstall the wiring harness that plugs into module.  
Verify there is a tight fit. Verify pilot assembly wiring to module. Re-  
move and verify continuity of each wire in wiring harness. Replace  
any damaged components.  
C. Improper wall switch wiring.  
D. Module not grounded.  
Verify that 220/240 VAC service power is “ON” to appliance.  
Verify black ground wire from module wire harness is grounded to  
metal chassis of appliance.  
3. Pilot sparks, but  
Pilot will not light.  
A. Gas supply.  
Verify that incoming gas line ball valve is “open”. Verify that inlet  
pressure reading is within acceptable limits.  
B. Ignitor gap is too large.  
Verify gap of igniter to right side of pilot hood. The gap should be  
approximately .17 in. or 1/8 in. (3 mm).  
C. Module is not grounded.  
D. Pilot valve solenoid.  
Verify module is securely grounded to metal chassis of appliance.  
Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module.  
If below 1.5 volts, replace module. If 1.5 volts or greater, replace  
valve.  
68  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting (continued)  
Symptom  
Possible Cause  
Corrective Action  
4. Pilot lights but contin-  
ues to spark, and main  
burner will not ignite.  
(If the pilot continues  
to spark after the  
A. A shorted or loose connection in flame  
sensing rod.  
Verify all connections to wiring diagram in manual. Verify  
connections underneath pilot assembly are tight. Verify  
flame sense or igniter wires are not grounding out to metal  
chassis, pilot burner, pilot enclosure or screen if present, or  
any other metal object.  
pilot flame has been lit,  
flame rectification has  
not occurred.)  
B. Poor flame rectification or contaminated With fixed glass assembly in place, verify that flame is en-  
flame sensing rod.  
gulfing flame sensing rod on left side of pilot hood. Flame  
sensing rod should glow shortly after ignition. With a multi-  
meter, verify that current in series between module and  
sense lead is at least 0.14 microamps. Verify correct pilot  
orifice is installed and gas inlet is set to pressure specifi-  
cations. Polish flame sensing rod with fine steel wool to  
remove any contaminants that may have accumulated on  
flame sensing rod.  
C. Module is not grounded.  
Verify module is securely grounded to metal chassis of ap-  
pliance. Verify that wire harness is firmly connected to the  
module.  
D. Damaged pilot assembly or contami-  
nated flame sensing rod.  
Verify that ceramic insulator around the flame sensing rod  
is not cracked, damaged, or loose. Verify connection from  
flame sensing rod to white sensor wire. Polish flame sens-  
ing rod with fine steel wool to remove any contaminants  
that may have accumulated on flame sensing rod. Verify  
continuity with a multi-meter with ohms set at lowest range.  
Replace pilot if any damage is detected.  
A. Log Placement  
B. Shutter Setting  
C. Gas Type  
Verify placement and assure flame is not excessively  
impinging on log.  
5. Carbon Deposition  
Check to assure correct shutter setting for your model and  
gas type.  
Assurecorrectfuelmatchesunitgasmodelandcomponents.  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
69  
Reference Materials  
16  
A. Appliance Dimension Diagram  
Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 5.  
O
N
P
M
Q
L
R
Ø
GAS LINE ACCESS  
Ø K  
C
J
I
E
H
D
V
F
S
B
T
U
A
ELECTRICAL  
ACCESS  
G
Location  
Inches  
36  
Millimeters  
913  
Location  
Inches  
8-3/4  
16-5/16  
1/2  
Millimeters  
223  
415  
13  
A
B
C
D
E
F
G
H
I
L
M
N
O
P
Q
R
S
T
31-1/8  
27-3/16  
18  
791  
691  
459  
26  
653  
326  
403  
168  
55  
31-1/8  
3-1/2  
6-7/8  
23-3/8  
34-3/8  
39-3/4  
8
790  
12-7/8  
15-7/8  
6-5/8  
2-1/8  
6
90  
174  
593  
873  
152  
25  
J
1010  
203  
U
V
1
K
30  
764  
Figure 16.1 Appliance Dimensions  
70  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
B. Maintenance Tasks  
Inspect  
Maintenance Tasks  
Doors  
1. Inspect for scratches, dents or other damage and repair as necessary.  
2. Verify no obstructions to airflow.  
3. Verify maintenance of proper clearance to combustible household objects.  
1. Inspect gasket seal and its condition.  
Gasket Seal, Glass  
Assembly and Glass  
2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.  
3. Confirm there is no damage to glass or glass frame. Replace as necessary.  
4. Verify that latches engage properly, clip studs are not stripped, and glass attachment components are intact  
and operating properly. Replace as necessary.  
5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot be removed.  
Valve Compartment  
and Firebox Top  
1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw tips  
that have penetrated the sheet metal are sharp and should be avoided.  
2. Remove any foreign objects.  
3. Verify unobstructed air circulation.  
Logs  
1. Inspect for broken, damaged, or missing logs. Replace as necessary.  
2. Verify correct log placement and no flame impingement causing sooting. Correct as necessary.  
1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.  
2. Replace appliance if firebox has been perforated.  
Firebox  
Burner Ignition and  
Operation  
1. Verify burner is properly secured and aligned with pilot or igniter.  
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.  
3. Replace ember materials with new dime-size and shape pieces. Do not block ports or obstruct lighting paths.  
4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.  
5. Inspect for lifting or other flame problems.  
6. Inspect orifice for soot, dirt or corrosion.  
7. Verify manifold and inlet pressures. Adjust regulator as required.  
8. Inspect pilot flame strength. Clean or replace orifice as necessary.  
9. Inspect thermocouple/thermopile or IPI sensor rod for soot, corrosion and deterioration. Polish with fine steel  
wool or replace as required.  
Flueing  
1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.  
2. Confirm that termination cap remains clear and unobstructed by plants, etc.  
3. Verify that termination cap clearance to subsequent construction (building additions, decks, fences or sheds)  
has been maintained.  
4. Inspect for corrosion or separation.  
5. Verify weather stripping, sealing and flashing remains intact.  
1. Verify operation of remote.  
Remote controls  
2. Replace batteries in remote transmitters and battery-powered receivers.  
Carbon Deposition  
1. Appliances incorporating a live fuel effect, and designed to operate with luminous flames, may exhibit slight  
carbon deposition.  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
71  
C. Vent Components Diagrams  
Effective Length  
Pipe  
10-1/2 in.  
(267 mm)  
Inches  
4
Millimeters  
102  
°
45  
DVP4  
Effective  
Height/Length  
DVP6  
6
12  
152  
305  
DVP12  
DVP24  
DVP36  
DVP48  
DVP6A  
4-7/8 in.  
( 276 mm)  
24  
610  
36  
914  
10-7/8 in.  
(276 mm)  
48  
1219  
76 to 152  
DVP Pipe (see chart)  
DVP45 (45º Elbow)  
3 to 6  
DVP12A 3 to 12 76 to 305  
DVP12MI 3 to 12 76 to 305  
DVP24MI 3 to 24 76 to 610  
11-3/8 in.  
(289 mm)  
10 in.  
(254 mm)  
1 in.  
(25 mm)  
7-3/8 in.  
(187 mm)  
1-1/4 in. (32 mm)  
10 in.  
(254 mm)  
9-1/4 in.  
(235 mm)  
Assembled  
Height: 24 in. (610 mm)  
Diameter: 10 in. (254 mm)  
1/2 in. TYP  
(13 mm)  
13-1/4 in.  
(337 mm)  
DVP-FS (Ceiling Firestop)  
DVP-AS2  
DVP90ST (90° Elbow)  
12 in.  
(305 mm)  
1 in.  
(25 mm)  
8 in.  
(203 mm)  
1- 1/2 in.  
(38 mm)  
10 in.  
(254 mm)  
14 in.  
(356 mm)  
UP  
5 in.  
(127 mm)  
12 in.  
(305 mm)  
6 in.  
(152 mm)  
DVP-HVS (Vent Support)  
DVP-WS (Wall Shield Firestop)  
Figure 16.3 DVP vent components  
72  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
C. Vent Components Diagrams (continued)  
Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm). The heat shield is designed to be  
used on a wall 4 in. to 7-1/4 in. (102 mm to 184 mm) thick. If wall thickness is less than 4 in. (102 mm) the  
existing heat shields must be field trimmed. If wall thickness is greater than 7-1/4 in. (184 mm) a DVP-HSM-B  
will be required.  
8 in.  
(203 mm)  
Heat  
Shield  
15-1/8 in.  
(384 mm)  
Minimum  
Effective Length  
Maximum  
Effective Length  
Term Cap  
Trap2  
5-3/8 in.  
137 mm  
9-3/8 in.  
238 mm  
Max  
Effective  
Length  
12 in.  
(305 mm)  
DVP-TRAP2  
Horizontal Termination Cap  
DVP-TRAP2  
7-1/4 in.  
(184 mm)  
1 in.  
(25 mm)  
14 in.  
(356 mm)  
3/8 in. (10 mm)  
1 in. (25 mm)  
7-3/4 to 10-3/8 in.  
(197 to 264 mm)  
DVP-FBHT  
FireBrickTermination Cap  
Figure 16.4 DVP vent components  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
73  
C. Vent Components Diagrams (continued)  
8-1/8 in.  
(206 mm)  
13 in.  
(330 mm)  
Effective Length  
5-3/4 to 8-3/8 in.  
146 to 213 mm  
5-1/2 in.  
140 mm  
8-3/8 in.  
213 mm  
3°  
87°  
15 in.  
(381 mm)  
10-1/2 in.  
267 mm  
10-7/8 in.  
276 mm  
DVP-HRC-SS  
DVP-HRC-ZC-SS  
Horizontal Termination Cap  
WARNING  
Fire Risk.  
• When using DVP-HRC-SS and DVP-HRC-ZC-  
SS termination caps on top vented fireplaces, a  
6 inch (152 mm) minimum vertical vent section is  
required before installing first elbow.  
12 in.  
305 mm  
31 in.  
(787 mm)  
7-1/4 in.  
(184 mm)  
24-5/8 in.  
(625 mm)  
12-1/2 in.  
(318 mm)  
5-1/4 in.  
(133 mm)  
13-1/4 in.  
(367 mm)  
DVP-TVHW  
DVP-TRAPFL  
Flashing  
VerticalTermination Cap (Highwind)  
RF12M  
Roof Flashing Multi-pak  
13-7/8 in.  
(352 mm)  
9-1/2 in.  
(241 mm)  
13-1/4 in.  
(367 mm)  
14 in.  
(356 mm)  
27-1/2 in.  
(127 mm)  
24-5/8 in.  
(625 mm)  
DRC-RADIUS  
Cap Shield  
RF6M  
Roof Flashing Multi-pak  
Figure 16.5 DVP vent components  
74  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
B. Vent Components Diagrams (continued)  
6-1/2 in.  
165 mm  
6-1/2 in.  
165 mm  
6-1/2 in.  
165 mm  
8-3/4 in.  
222 mm  
9-1/4 in.  
235 mm  
6 in.  
152 mm  
6-5/8 in.  
168 mm  
6-5/8 in.  
168 mm  
SLP45  
45° Elbow  
9-7/8 in.  
251 mm  
SLP-90ST  
90° Elbow  
Effective Height/Length  
Pipe  
SLP4  
inches  
4
mm  
102  
SLP6  
6
152  
Effective  
Height/  
Length  
SLP12  
12  
305  
SLP24  
24  
610  
SLP36  
36  
914  
SLP48  
48  
1219  
51 - 152  
51 - 305  
610  
SLP6A  
2 - 6  
2 - 12  
24  
DVP-SLP24  
Adapter  
SLP12A  
SLP-FLEX-2  
SLP-FLEX-3  
SLP-FLEX-5  
SLP-FLEX-10  
SLP PIPE  
36  
914  
60  
1524  
3048  
120  
SLP-HVS  
Horizontal Pipe  
Support  
SLP-FS  
Ceiling Firestop  
SLP-WS  
Wall Shield Firestop  
Figure 16.6 SLP Series Vent Components  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
75  
B. Vent Components Diagrams (continued)  
Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm). The heat shield is designed to be  
used on a wall 4 in. to 7-1/4 in. (102 mm to 184 mm) thick. If wall thickness is less than 4 in. (102 mm)  
the existing heat shields must be field trimmed. If wall thickness is greater than 7-1/4 in. (184 mm) a  
DVP-HSM-B will be required.  
8 in.  
(203 mm)  
Heat  
Shield  
15-1/8 in.  
(384 mm)  
Minimum  
Effective Length  
Maximum  
Effective Length  
Term Cap  
Trap1  
Max  
Effective  
Length  
3-1/8 in.  
79 mm  
4-3/4 in.  
121mm  
9-1/4 in.  
235 mm  
12 in.  
(305 mm)  
5-1/4 in.  
133 mm  
SLP-TRAP  
Trap2  
Horizontal Termination Cap  
DVP-FBHT  
Horizontal  
Termination Cap  
SLP-TVHW  
Vertical  
Termination Cap  
SLP-CCS-BK  
Cathedral Ceiling  
Support Box-Black  
SLP-SNKD  
Snorkel  
Termination Cap  
26 in.  
660 mm  
DVP-HSM-B  
Extended Heat Shield  
DVP-2SL  
Adapter  
SL-2DVP  
Adapter  
SLP-DCF-BK  
SLP-WT-BK  
Ceiling Firestop  
Black  
Wall Thimble-Black  
DVP-HE  
Heat Exchanger  
Figure 16.7 SLP Series Vent Components  
76  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
550TRSI-AUF, 550TRSILP-AUF  
D. Service Parts  
32” Direct Vent Fireplace  
Beginning Manufacturing Date: July 2010  
Ending Manufacturing Date: ______  
Log Set Assembly  
1
3
9
7
4
8
2
10  
6
5
11  
12  
13  
14  
17  
18  
15  
16  
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model  
number and serial number. All parts listed in this manual may be ordered from an authorized dealer.  
ITEM  
DESCRIPTION  
COMMENTS  
PART NUMBER  
LOGS-550TRSAUD  
SRV550-715  
SRV347-703  
SRV349-704  
SRV278-705  
SRV540-704  
SRV550-718  
SRV484-703  
SRV347-701  
2021-007  
Log Set Assembly  
Log #1  
1
2
Log #2  
Log #3  
3
Log #4  
4
Log #5  
5
Log #6  
6
Log #7  
7
Log #8  
8
Grate Assembly  
Base Pan  
9
550-117  
10  
Burner Assembly N  
Burner Assembly P  
Burner Assembly B  
Glass Assembly  
Hood, black  
2079-010  
11  
2079-012  
2079-014  
GLA-550TRS  
SRV550-175  
550-251A  
12  
13  
14  
15  
16  
17  
18  
Top Louver Assembly  
Dress Guard  
Lower Door  
2079-040  
2079-042  
Blower Assembly 240V  
Junction Cord Assembly  
GFK-240V  
2222-374  
Additional service parts numbers appear on following page.  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
77  
550TRSI-AUF, 550TRSILP-AUF  
Service Parts  
Beginning Manufacturing Date: July 2010  
Ending Manufacturing Date: ______  
19.1  
19.2  
#19 Valve Assembly  
19.3  
19.4  
19.5  
19.6  
19.17  
19.15  
19.16  
19.14  
19.7  
19.8  
19.9  
19.13  
19.10  
19.11  
19.12  
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model  
number and serial number. All parts listed in this manual may be ordered from an authorized dealer.  
ITEM  
DESCRIPTION  
COMMENTS  
Pre June 2012  
Post June 2012  
Pre June 2012  
Post June 2012  
Post June 2012  
PART NUMBER  
2198-014  
2090-012  
2198-015  
2090-013  
2079-204  
2079-104  
2118-104  
582-840  
Pilot Assembly N  
Pilot Assembly P  
19.1  
19.2  
19.3  
19.4  
Pilot Bracket  
Pilot Bracket  
3 Hole Grommet  
Orifice N (#40C)  
Orifice P (.057)  
OrifIce B (#55C)  
12 in Flex Tube Assembly  
18" Flex Assembly  
Valve Bracket  
19.5  
582-057  
582-855  
19.9  
19.7  
19.8  
19.9  
383-302A  
2098-320A  
2118-104A  
303-315/5  
2166-302  
2166-303  
2166-304  
2166-306  
2166-340  
2166-375  
2166-305  
Male Connector  
Valve N  
Pkg of 5  
19.10  
Valve P  
19.11  
19.12  
19.13  
19.14  
19.15  
Wire Harness, 8k-1  
Module, Gray  
AUX300-CE  
Jumper Wire, Fan to Aux  
Transformer, Switches DC Regulator  
Jumper wire  
19.16  
19.17  
2187-198  
4067-223  
Battery Pack**  
**Fuse for battery pack can be sourced locally, not a warranty item. Specs are 500mA~10A 3/4" long  
78  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Service Parts List  
550TRSI-AUF, 550TRSILP-AUF  
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model  
number and serial number. All parts listed in this manual may be ordered from an authorized dealer.  
ITEM  
DESCRIPTION  
COMMENTS  
PART NUMBER  
Exhaust Restrictor  
Gasket Assembly  
347-299  
2115-080  
Includes: Burner Neck, Shutter Bracket, Vent, Seal Cap, Valve Plate and Air Passage Gaskets  
Glass Latch Support Assembly  
Heat Shield (Control Module)  
Heat Shield (Header)  
Lower Door Stop  
Pkg of 2  
2288-045/2  
2078-121  
2118-120  
2033-125  
Mesh Assembly  
561-330A  
050-721  
Mineral Wool  
Non-comb  
547-401  
RC300AU Remote  
REM300-HNG-AU  
2079-109  
Top Heat Shield, Interior  
Touch Up Paint, 12 oz Can  
TUP-GBK-12  
Conversion Kits  
Propane /Butane to Natural  
Propane to Butane  
Natural to Propane  
Natural to Butane  
Pilot Orifice .020  
PB2N-550I-AUF  
P2B-550I-AUF  
N2P-550I-AUF  
N2B-550I-AUF  
2098-520  
Pilot Orifice .0121  
2098-512  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
79  
E. Contact Information  
Heat & Glo, a brand of Hearth & Home Technologies Inc.  
7571 215th Street West, Lakeville, MN 55044  
www.heatnglo.com  
Please contact your Heat & Glo dealer with any questions or concerns.  
For the location of your nearest Heat & Glo dealer,  
please visit www.heatnglo.com.  
- NOTES -  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
NOTICE  
DO NOT DISCARD THIS MANUAL  
• Important operating  
and maintenance  
instructions included.  
• Read, understand and follow  
these instructions for safe  
installation and operation.  
• Leave this manual with  
party responsible for use  
and operation.  
This product may be covered by one or more of the following patents: (United States) 5328356, 5601073, 5613487,  
5647340, 5890485, 5941237, 5947112, 5996575, 6006743, 6019099, 6053165, 6145502, 6170481, 6374822, 6484712,  
6601579, 6769426, 6863064, 7077122, 7098269, 7258116, 7470729 or other U.S. and foreign patents pending.  
2000-945  
Printed in U.S.A. - Copyright 2012  
80  
Heat & Glo • 550TRSI-AUF, 550TRSILP-AUF • 2079-980 Rev. N • 5/12  
Download from Www.Somanuals.com. All Manuals Search And Download.  

Graco Inc Power Roller 245397 User Manual
Grizzly Dust Collector G0689 User Manual
Grundig Wheelchair MT 6741 User Manual
Harbor Freight Tools Automobile Battery Charger 93784 User Manual
Harbor Freight Tools Vacuum Cleaner 94683 User Manual
Honeywell Thermostat 69 1815EFS 06 User Manual
Hotpoint Refrigerator AFAA 52 x AI User Manual
HP Hewlett Packard Server SL165Z G7 User Manual
Hsu Research Speaker VTF 2 User Manual
Hypertec Carrying Case N19688NHY User Manual