HYDRO-HEATER
Food Rethermalizers/Hot Food Table Heater
FR2 Series
Installation & Operating Manual
I&W #07.05.143.00
This manual contains important safety
information concerning the maintenance,
use and operation of this product. Failure
to follow the instructions contained in this
manual may result in serious injury. If you
are unable to understand the contents of this
manual, please bring it to the attention of your
supervisor. Do not operate this equipment
unless you have read and understood
the contents of this manual.
Este manual contiene importante información
sobre seguridad concerniente al mantenimiento,
uso y operación de este producto. Cualquier
falla en el seguimiento de las instrucciones
contenidas en este manual puede resultar
en un serio daño. Si usted no puede entender
el contenido de este manual por favor pregunte
a su supervisor. No opere este equipo al menos
que haya leído y comprendido el contenido
de este manual.
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IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT! Read the following important safety instructions to avoid personal injury
or death, and to avoid damage to the equipment or property.
WARNINGS
CAUTIONS
Hatco FR2 series units are designed
for commercial use only by properly
trained personnel!
Water in the unit and holding vessel is very
hot. Wear protective gloves and proper attire
when operating to avoid injury.
To avoid any injury, turn the power switch
off at the fuse disconnect switch/circuit
breaker or unplug the unit from the power
source and allow to cool completely before
performing any maintenance or cleaning.
Do not use extension pipes on the inlet
and outlet connections on heater units.
Poor performance or unsafe conditions
may occur.
CAUTIONS
For proper electrical installation conforming
to local electrical codes, consult a licensed
electrical contractor.
Do not overtighten unions or nuts.
Overtightening may cause leaks.
Do not turn the electrical current to the unit
on until the holding vessel has been filled
with water or element burnout may occur.
Units are designed to heat water up to 190ºF
(88ºC). To avoid any injury or damage DO
NOT set temperature controls to a setting
higher than 190ºF (88ºC).
Inspect weekly for lime buildup inside unit.
Excessive amounts can affect unit
performance and reduce the operating life
of the unit.
For proper plumbing installation conforming
to local plumbing codes consult a licensed
plumbing contractor.
To avoid any damage to the heater unit
use only delimers that are non-corrosive
to aluminum, brass and stainless steel.
Damage caused by corrosive material
or solutions is not covered under warranty.
If service is required on this unit, contact
your Authorized Hatco Service Agent,
or contact the Hatco Service Department
at 800-558-0607 or 414-671-6350; fax
800-690-2966 or international
fax 414-671-3976.
Drain holding vessel with power to the unit
off, or element burnout may occur.
This product has no “user” serviceable
parts. To avoid damage to the unit or injury
to personnel, use only Authorized Hatco
Service Agents and Genuine Hatco Parts
when service is required.
Water Quality Requirements - Incoming
water in excess of 3.0 grains of hardness
per gallon (GPG) (.75 grains of hardness
per liter) must be treated or softened before
being supplied to a Hydro-Heater. Water
containing over 3.0 GPG (.75 GPL)
Genuine Hatco Replacement Parts
are specified to operate safely in the
environments in which they are used.
Some aftermarket or generic replacement
parts do not have the characteristics
that will allow them to operate safely
in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing
Hatco equipment. Failure to use Hatco
Replacement Parts may subject operators
of the equipment to hazardous electrical
voltage, resulting in electrical shock or burn.
will decrease the efficiency and reduce
the operating life of the unit.
1
Form No. FR2M-0604
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MODEL DESCRIPTIONS
ALL MODELS
The Hydro-Heater mounts easily to the underside
of a holding vessel, leaving the entire vessel
area free. Units are shipped ready to install
with all gaskets and fittings. Hydro-Heaters include
a stainless steel front, powder coated body, a low-
water cut-off system and a convenient drain outlet.
FR2 MODELS
The Hatco FR2 model heaters are designed
to be used with a Bain-Marie or Food
Rethermalizer to heat or hold foods
at temperatures between 140ºF (60ºC) and 190ºF
(88ºC). The desired holding temperature
is maintained by a special electronic controller
and “free flow”technology.
UNITS WITH BUILT-IN TEMPERATURE
CONTROL
Units with built-in electronic temperature controller
and display are excellent for installations where
the unit is easily accessible and viewing
is not obstructed.
Figure 1. Hydro-Heater
with Built-In Temperature Controller
UNITS WITH REMOTE TEMPERATURE
CONTROL
Units supplied with remote electronic temperature
controller and display allow for easy operator
monitoring and temperature control.
Figure 2. Hydro-Heater
with Remote Electronic Controller
Form No.
FR2M-0604
2
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SPECIFICATIONS
ELECTRICAL RATING CHART – FR2 MODELS
Kilowatts
Wire Sizing
Fuse or
†
Model
FR2-3
Voltage
208
208
208
240
240
240
208
208
208
240
240
240
208
240
208
240
(kW)
Phase
Amps
14.5
19.2
28.8
12.5
16.7
25.0
8.4
AWG*
Circuit Breaker* Shipping Weight
3
1
1
1
1
1
1
3
3
3
3
3
3
1
1
3
3
3
3
12
12
10
12
12
10
14
14
12
14
14
12
8
20
30
40
20
30
40
15
15
30
15
15
20
50
50
40
30
50
40
24 lbs. (11 kg)
24 lbs. (11 kg)
27 lbs. (12 kg)
24 lbs. (11 kg)
24 lbs. (11 kg)
27 lbs. (12 kg)
24 lbs. (11 kg)
24 lbs. (11 kg)
27 lbs. (12 kg)
24 lbs. (11 kg)
24 lbs. (11 kg)
27 lbs. (12 kg)
27 lbs. (12 kg)
27 lbs. (12 kg)
27 lbs. (12 kg)
27 lbs. (12 kg)
27 lbs. (12 kg)
27 lbs. (12 kg)
FR2-4
4
FR2-6
6
FR2-3
3
FR2-4
4
FR2-6
6
FR2-3B
FR2-4B
FR2-6B
FR2-3B
FR2-4B
FR2-6B
FR2-8
3
4
11.2
16.7
7.3
6
3
4
9.6
6
14.5
38.4
33.3
25.0
21.7
33.4
29.0
8
FR2-8
8
8
FR2-9B
FR2-9B
9
10
10
8
9
FR2-12B 208
FR2-12B 240
12
12
10
* Based upon NEC 2002 Code
† Based upon THHN wire rated 90ºC.
NOTE: NSF Standard 4 has recently added performance requirements for food rethermalizing. The requirements mirror
the requirements for food rethermalizing in the FDA Food Code. The basic requirement is that food reach a temperature
of 165°F (74°C) in a time period of two hours or less.
Appliances that are manufactured for the purpose of rethermalizing food will need to meet these performance
requirements in order to be listed to NSF Standard 4.
The Hatco FR2 Series heating unit is specifically made for food rethermalizing, however, the heating unit is designed
to be incorporated into a hot water bath rethermalizer. Hatco does not supply the vessel that contains the water,
nor the system which determines how food is placed and held in the vessel. The Hatco FR2 unit attaches to the bottom
of the vessel and supplies hot water to the vessel.
Hatco does supply sizing recommendations to enable the appliance manufacturer to correctly size the FR2 unit
to the vessel. However, there are variables in the way that the vessel is manufactured that affect its ability to pass
the NSF performance requirements. The Hatco FR2 unit is listed with NSF for construction only. Due to the fact that
the FR2 is only a portion of a larger system, it is impossible to do performance testing until the FR2 unit is incorporated
onto the water vessel.
The result is that it is the responsibility of the vessel manufacturer to have the entire rethermalizing appliance tested
and listed in accordance with NSF Standard 4. Simply hanging an NSF listed FR2 unit on the appliance does
not transfer NSF listing to the entire appliance.
3
Form No. FR2M-0604
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SPECIFICATIONS
SIZING INFORMATION
Hatco recommends the following guidelines
be used to ensure proper operation and sanitation.
ELECTRICAL
Install a fused disconnect switch or circuit breaker
sized according to the applicable Electrical Rating
Chart. The wiring from the switch or circuit breaker
to the Hatco unit must be in accordance with local
electrical requirements and codes.
For FR2 Series in a Bain-Marie or Steam Table
Application
• Minimum 750 watts (.75 kW) per square foot
(0.8 watts per sq. cm) of vessel top.
WARNING
For proper electrical installation conforming
to local electrical codes, consult a licensed
electrical contractor.
For FR2 Series in a Food Rethermalizer
Application
• Minimum 2000 watts per square foot
(2.2 watts per sq. cm) of vessel top.
Models come complete with all electrical wiring
and are equipped with three electrical knockouts,
one at the rear and one on each side towards
the rear. When performing installation, run
electrical connections through one of these
knockouts.
NOTE: Use the FR2 unit for a vessel up to 6'
(1829 mm) long. Over 6' (1829 mm) minimum
two units required.
See the Minutes To Heat Table to determine
the amount of time required to heat water using
a FR2 series in a Bain-Marie or Steam Table
application.
NOTE: FR2 Series units equipped with auto-fill
have two electrical knockouts; one at the rear
and one on the right, when facing control side.
NOTE: FR2 Series units with remote electronic
controller require that the controller with 8 terminal
plug be connected to the 8 terminal receptacle
located on the front of the heater unit. Before
mounting controller, make sure it is located close
enough to the heater so the lead wires can
be properly connected.
DIMENSIONS
Width (A)
Depth (B)
Height (C)
6-3/4"
(172 mm)
17-1/8"
(435 mm)
12-3/4"
(324 mm)
B
A
C
Figure 2. Dimensions
Form No.
FR2M-0604
4
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INSTALLATION
PLUMBING
3/4" (19 mm) holes
around periphery on
6" (152 mm) centers
3'
3'
An adhesive backed paper template is shipped
with the unit and is used to locate the sink strainer
holes. Use the following procedure to install
the heater unit to the holding vessel.
(914 mm)
MAX
(914 mm)
MAX
NOTE: The FR2 heater should be positioned
with no more than 3' (914 mm) on either side
when mounted under holding vessel. See Figure 4.
A perforated water baffle (not supplied with unit)
must be used to distribute the heated
water properly.
NOTE: Use one FR2 for a Hot Food Table
up to 6' (1829 mm) long. Over 6' (1829 mm)
minimum 2 units required.
Dotted line
indicates the position of
perforated water baffle
3/4" (19 mm) high baffle
with divider wall between
inlet and outlet
CAUTION
Figure 4. Hydro-Heater Water Baffle
Do not use extension pipes on the inlet
and outlet connections on heater units. Poor
performance or unsafe conditions may occur.
1/8" (3 mm)
Sink or tank
Thin rubber washer
3" (76 mm)
offset
1. Expose the adhesive back of the paper
template and stick the template on the bottom
of the holding vessel. Center the template
with the words “Front Cover” positioned against
the front inside wall of the vessel.
Thick rubber
washers
Thin fiber
washer
Nut
2. Center punch and drill a 3/4" (19 mm)
pilot hole at each of the two center marks
on the template.
(Qty. 2)
Union Gasket
Union nut
3. Remove the template and cut a 2" (51 mm)
diameter hole at each pilot hole location using
a standard #ATV1756 Greenlee cutter.
NOTE: If a #ATV1756 Greenlee cutter is not
available, use a standard Greenlee 1-1/2" conduit
cutter #500-6978, which is slightly under 2"
(51 mm) diameter. File or ream holes as necessary
to 2" (51 mm) diameter required for mounting
sink strainers.
Figure 5. Installing Sink Strainer
7. Tighten nuts on strainers securely.
8. Tighten union nuts securely.
9. Fill the holding vessel with water and check
for leaks.
4. See Figure 5. In each of the holes, install
a male threaded sink strainer with a thin gasket
between the strainer flange and the bottom
of the holding vessel.
CAUTION
Do not overtighten unions or nuts.
Overtightening may cause leaks.
5. Install two thick gaskets at the underside
of the holding vessel along with a thin fiber
gasket, and secure finger tight with the nut.
NOTE: A 3/4" (19 mm) hose or pipe may be connected
to the heater sump drain and run to an open sight drain.
The sump drain should not be permanently connected
to the sanitary drain system. Check local plumbing
code for proper drain installation. See
6. Attach the heater to the strainers loosely
with the union nuts and 1-3/4" (45 mm)
rubber gaskets.
MAINTENANCE for more information.
NOTE: Make sure rubber gaskets are positioned
inside the union nuts and are not crimped.
5
Form No. FR2M-0604
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INSTALLATION
CAUTION
2. Locate a point on the sidewall of the water
vessel which is 1/2" (13 mm) up from
the bottom of the food pan(s).
Water Quality Requirements - Incoming water
in excess of 3.0 grains of hardness per gallon
(GPG) (.75 grains of hardness per liter) must
be treated or softened before being supplied
to a Hydro-Heater. Water containing over
3.0 GPG(.75 GPL) will decrease the efficiency
and reduce the operating life of the unit.
3. Mark and drill a 1/2" (13 mm) hole into the side
wall of the tank.
4. Deburr the hole. Burrs may crack or damage
the probe when tightened.
AUTO-FILL
Units with the Auto-fill option require the following
steps be completed before start-up.
5. Position upper water sensor into tank with
o-ring against inside wall.
6. Place washer onto threads of probe on outside
wall of tank.
WARNING
For proper plumbing installation conforming
to local plumbing codes consult a licensed
plumbing contractor.
7. Secure all with nylon nut, making sure flat side
of nut is towards washer.
8. Tighten until snug. Be careful not to overtighten
nut. Overtightening may cause leaks and/or
crack the probe.
1. Supply 1/4" NPT copper water supply line
to inlet of solenoid valve on heater.
NOTE: Ball valve or gate valve, line strainer,
union(s) and vacuum breaker or other anti-siphon
device must be supplied by table manufacturer
or installer if required.
9. Turn on water and check for leaks.
10.Connect wire lead to probe.
Form No.
FR2M-0604
6
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OPERATION
WARNINGS
Hatco FR2 series units are designed
for commercial use only by properly
trained personnel!
OUTLET
INLET
Power Switch
Clean-out Cap
(2- or 3-element
units only)
WARNINGS
Units are designed to heat water up to 190ºF
(88ºC). To avoid any injury or damage DO NOT
set temperature controls to a setting higher
than 190ºF (88ºC).
CAUTION
Sump Drain Handle
(Closed)
Water in the unit and holding vessel is very hot.
Wear protective gloves and proper attire when
operating to avoid injury.
Sump Drain Outlet
Figure 6. Hydro-Heater Side View
CAUTION
Do not turn the electrical current to the unit
on until the holding vessel has been filled with
water or element burnout may occur.
START-UP PROCEDURES
1. Make sure clean-out cap(s) (2-3 element units
only) are securely tightened. See Figure 6.
2. Close sump drain by moving handle all of the
way forward until it stops. See Figure 6.
3. Fill the holding vessel with hot tap water
to normal operating level.
4. Check that the fused disconnect switch
or circuit breaker is on, or if equipped
with power cord and plug make sure unit
is plugged into proper receptacle.
Figure 7. Controller
8. Press “Up” or “Down” arrow to change
and display desired setpoint.
5. Turn power switch to ON position.
The electronic display will glow to indicate
power is supplied.
9. Press “Set” button again until display goes
blank. After 5 seconds unit will display current
operating temperature.
6. To set the controller to the desired temperature
press “Set” button once; unit will display “SP1.”
See Figure 7.
NOTE: If steps 6-9 are interrupted or no changes
are made for 15 seconds the controller will
go back to its original setting without accepting
the change.
7. Press “Set” button again; unit displays
current setpoint.
7
Form No.
FR2M-0604
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OPERATION
MINUTES TO HEAT TABLE
9" (23 cm) DEEP WATER - 750 WATTS PER SQUARE FOOT OF VESSEL TOP
Temperature °F (°C) Water Heated To:
Water
Temp. At
Start-Up
70
80
90
(32)
100
(38)
110
(43)
120
(49)
130
(54)
140
(60)
150
(66)
160
(71)
170
(77)
180
(82)
(21)
(27)
60°F (16°C)
70°F (21°C)
80°F (27°C)
90°F (32°C)
100°F (38°C)
110°F (43°C)
120°F (48°C)
130°F (54°C)
140°F (60°C)
150°F (65°C)
160°F (71°C)
170°F (76°C)
12
23
12
35
24
12
47
36
24
12
60
49
37
25
13
72
61
49
34
28
12
85
74
62
50
38
25
13
100
89
77
65
53
40
28
15
116
105
93
136
125
113
101
89
162
151
139
127
115
102
90
211
200
188
176
164
151
139
126
111
95
85
69
56
66
44
64
31
51
77
16
36
62
20
46
26
75
49
6" (15 cm) DEEP WATER - 750 WATTS PER SQUARE FOOT OF VESSEL TOP
Temperature °F (°C) Water Heated To:
Water
Temp. At
Start-Up
70
80
90
(32)
100
(38)
110
(43)
120
(49)
130
(54)
140
(60)
150
(66)
160
(71)
170
(77)
180
(82)
(21)
(27)
60°F (16°C)
70°F (21°C)
80°F (27°C)
90°F (32°C)
100°F (38°C)
110°F (43°C)
120°F (48°C)
130°F (54°C)
140°F (60°C)
150°F (65°C)
160°F (71°C)
170°F (76°C)
8
15
8
23
16
8
61
24
16
8
40
33
25
17
9
48
40
33
23
17
8
57
49
41
33
15
17
9
67
59
51
43
35
27
19
10
77
70
62
54
45
37
29
21
11
90
83
75
67
59
44
42
34
24
13
108
100
92
84
76
68
60
51
41
31
17
140
133
125
117
109
100
92
84
74
63
50
33
Form No. FR2M-0604
8
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MAINTENANCE
GENERAL
DRAINING&CLEANING ALL MODELS
WARNING
NOTE: The holding vessel should be drained
through its own drain valve to discharge debris
and water that remains in it.
To avoid any injury, turn the power switch
off at the fuse disconnect switch/circuit breaker
or unplug the unit from the power source
and allow to cool completely before performing
any maintenance or cleaning.
CAUTION
Drain holding vessel with power to the unit off,
or element burnout may occur.
Recommended Cleaning Schedule
Complete draining and cleaning should be done
DAILY (See Figure 8)
• On a daily basis.
1. Turn power switch to the OFF position.
• Whenever food particles accumulate in the tank.
• Whenever a spill occurs.
2. Drain holding vessel to discharge visible water
and debris. Close drain when finished
3. Wipe visible deposits from the sink or tank.
• Whenever the unit is to be stored or shipped,
especially in freezing temperatures.
4. Dissolve a safe, non-toxic, non-corrosive
sanitizer into 1 gallon (3.7 L) of hot water
and pour into tank. Refill the tank 1/2" (1 cm)
above the false bottom with hot water
and soak for at least 15 minutes.
Helpful Hints
• Keep inlet and outlet free of debris.
• Keep false bottoms in place and free of debris.
• Delime unit using a non-corrosive deliming
solution.
NOTE: Follow the sanitizers instructions
for the proper mixture of water and sanitizer.
CAUTION
5. Connect one end of a drain hose onto the sump
drain outlet with the other end in a bucket
or open site drain in a manner according
to local plumbing codes.
Inspect daily for lime buildup inside unit.
Excessive amounts can affect unit performance
and reduce the operating life of the unit.
6. To drain the unit open the sump drain valve
by moving the valve handle backwards until
it completely stops. Water will now flow from
the drain hose.
OUTLET
INLET
Power Switch
7. Thoroughly wash unit with fresh water until
discharge is clear and all sanitizers have been
removed and rinsed.
Clean-out Cap
(2- or 3-element
units only)
8. Close sump drain by moving handle all
of the way forward until it stops. See Figure 8.
Sump Drain Handle
(Closed)
9. Reinstall perforated water baffle/false bottom
in correct position.
Sump Drain Outlet
10.Follow normal operation instructions.
Figure 8. Hydro-Heater Side View
9
Form No.
FR2M-0604
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MAINTENANCE
WEEKLY (See Figure 8)
The amount of lime and mineral content
1. Turn power switch to the OFF position.
in the water and how often the unit is operated
will dictate how often the unit needs to be delimed.
2. Drain holding vessel to discharge visible water
and debris.
Units supplied with water that contains high
lime and mineral content may require deliming
on a daily basis.
3. Wipe visible deposits from the sink or tank.
4. Remove clean-out caps (2- or 3-element units
only).
NOTE: The delimer used should be a safe,
non-toxic, non-corrosive solution. Follow
the delimer’s instructions.
5. Inspect for lime and sediment build-up at the
sump drain outlet and heating element chamber
outlets (2 or 3 element units only have heating
element chamber outlets).
In order to dissolve water scale, lime and rust
deposits from the heating chamber, thermostat
probes and interior surfaces of the unit, perform
the following procedure:
6. Remove any visible lime sediment or debris
deposits from the outlets using the cleaning
brush supplied with the unit, Hatco part number
03.40.060.00.
1. Disconnect power supply to heater at breaker
and turn power switch to OFF position.
2. Connect one end of a drain hose onto the sump
drain outlet with the other end in a bucket
or open site drain in a manner according
to local plumbing codes.
To remove, insert brush into the clean-out
and sump drain outlets and use a scrubbing
motion until clean.
7. Remove brush and flush clean water through
the chambers until discharge is clear.
3. Open sump drain valve and drain all water.
4. When draining is finished, close sump
drain valve.
8. Reinstall clean-out caps removed in step 4.
9. Close all drains and fill with water before
restarting.
5. Slowly add delimer and water mixture into heat
tank through sink strainer assemblies. Allow
the unit to stand with the mixture
in the reservoir for the recommended period
of time.
DELIMING INSTRUCTIONS
CAUTION
Inspect weekly for lime buildup inside unit.
Excessive amounts can affect unit performance
and reduce the operating life of the unit.
NOTE: The time required will vary depending
on the solution used and amount of deposits
in the reservoir.
NOTE: Product failure caused by liming or
sediment buildup is not covered under warranty.
CAUTION
To avoid any damage to the heater unit
use only delimers that are non-corrosive
to aluminum, brass and stainless steel.
Damage caused by corrosive material
or solutions is not covered under warranty.
Form No. FR2M-0604
10
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MAINTENANCE
6. After cleaning, drain all expended solution
from the unit through the sump drain.
WARNING
This product has no “user” serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco
Service Agents and Genuine Hatco Parts
when service is required.
7. Thoroughly wash heater tank with fresh water
for several minutes until discharge is clear
and all deliming solution has been removed
and rinsed.
WARNING
Genuine Hatco Replacement Parts are specified
to operate safely in the environments
in which they are used. Some aftermarket
or generic replacement parts do not have
the characteristics that will allow them
to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure
to use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical
shock or burn.
8. Close sump drain by moving handle all
of the way forward until it stops.
9. Follow normal operation instructions.
CAUTION
Do not turn the electrical current to the unit
on until the holding vessel has been filled
with water or element burnout may occur.
WARNING
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact
the Hatco Service Department at 800-558-0607
or 414-671-6350; fax 800-690-2966 or
international fax 414-671-3976.
Form No.
11
FR2M-0604
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HATCO LIMITED WARRANTY
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures
(the “Products”) to be free from defects
THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product
failure in booster tank, fin tube heat exchanger,
or other water heating equipment, caused
by liming, sediment buildup, chemical attack
or freezing, Product misuse, tampering
in materials and workmanship, under normal
use and service, for a period of one (1) year
from the date of purchase when installed
and maintained in accordance with Hatco’s
written instructions or 18 months from the date
of shipment from Hatco. Buyer must establish
the product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product
components to be free from defects in materials
and workmanship from the date of purchase
(subject to the foregoing conditions)
for the period(s) of time and on the conditions
listed below:
or misapplication, improper installation
or application of improper voltage.
2. LIMITATION OF REMEDIES AND
a) One (1) Year Parts and Labor PLUS One
(1) Additional Year Parts-Only Warranty:
Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (metal sheathed air
heating)
DAMAGES
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s
option, to repair or replacement by a Hatco-
authorized service agency (other than where
Buyer is located outside of the United States,
Canada, United Kingdom or Australia in which
case Hatco’s liability and Buyer’s exclusive
remedy hereunder will be limited solely
to replacement of part under warranty) with
respect to any claim made within the applicable
warranty period referred to above. Hatco
reserves the right to accept or reject any such
claim in whole or in part. Hatco will not accept
the return of any Product without prior written
approval from Hatco, and all such approved
returns shall be made at Buyer’s sole expense.
HATCO WILL NOT BE LIABLE, UNDER ANY
CIRCUMSTANCES, FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LABOR COSTS
OR LOST PROFITS RESULTING FROM
THE USE OF OR INABILITY TO USE
THE PRODUCTS OR FROM THE PRODUCTS
BEING INCORPORATED IN OR BECOMING
A COMPONENT OF ANY OTHER PRODUCT
OR GOODS.
Holding Cabinet Elements (metal sheathed air
heating)
b) One (1) Year Parts and Labor PLUS Four
(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine
(9) Years Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
Form No. FR2M-0604
12
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NOTES
13
Form No. FR2M-0604
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HATCO AUTHORIZED PARTS DISTRIBUTORS
TENNESSEE
ALABAMA
IOWA
Electric Motor Service Co.
NEW YORK (continued)
Camp Electric
Memphis
Jones McLeod Appl. Svc.
Birmingham
Alpro Service Co.
901-527-7543
817-831-0381
205-251-0159
Davenport
319-323-1823
Brooklyn
718-386-2515
TEXAS
Appliance Installation
Buffalo
ARIZONA
KENTUCKY
716-884-7425
518-563-3200
315-422-9271
Stove Parts Supply
Fort Worth
Auth. Comm. Food Equip.
Phoenix
GCS Service
Louisville
Northern Parts Dist.
Plattsburgh
602-234-2443
502-367-1788
Armstrong Repair Service
Byassee Equipment Co.
Phoenix
LOUISIANA
Houston
713-666-7100
J.B. Brady, Inc.
Syracuse
602-252-0402
Chandlers Parts & Service
Baton Rouge
Commercial Kitchen Repair Co.
CALIFORNIA
225-272-6620
San Antonio
210-735-2811
NORTH CAROLINA
Industrial Electric
Huntington Beach
Bana Comm. Parts, Inc.
Shreveport
San Antonio Rest. Equip.
Authorized Appliance
Charlotte
714-379-7100
619-298-7106
650-635-1900
318-631-6550
San Antonio
210-532-1660
704-377-4501
Chapman Appl. Service
San Diego
MARYLAND
UTAH
OHIO
Electric Motor Service
Baltimore
GCS Service
Salt Lake City
P & D Appliance
S. San Francisco
Akron/Canton Comm. Svc. Inc.
Akron
410-467-8080
301-585-7550
801-487-3653
330-753-6635
GCS Service
Silver Spring
VIRGINIA
COLORADO
Certified Service Center
Cincinnati
513-772-6600
Daubers
Norfolk
Hawkins Commercial Appliance
MASSACHUSETTS
757-855-4097
703-866-3600
Englewood
303-781-5548
Commercial Parts and Service
Columbus
Ace Service Co., Inc.
Needham
614-221-0057
Daubers
Springfield
DELAWARE
781-449-4220
GCS Service
Columbus
Food Equipment Service
MICHIGAN
614-476-3225
WASHINGTON
Wilmington
302-996-9363
Commercial Kitchen Service
Bay City
Electrical Appl. Repair Service
Independence
Restaurant Appl. Service
Seattle
FLORIDA
517-893-4561
216-459-8700
206-524-8200
Whaley Foodservice Repair
Bildons Appliance Service
Detroit
E. A. Wichman Co.
Toledo
WISCONSIN
Jacksonville
904-725-7800
248-478-3320
419-385-9121
A.S.C., Inc.
Madison
Universal Restaurant Services
Midwest Food Equip. Service
Grandville
OKLAHOMA
608-246-3160
414-543-6460
Miami
305-593-5488
616-261-2000
Hagar Rest. Service, Inc.
Oklahoma City
A.S.C., Inc.
Milwaukee
Nass Service Co., Inc.
Orlando
MINNESOTA
405-235-2184
407-425-2681
954-971-0456
GCS Service
Minneapolis
Krueger, Inc.
Oklahoma City
B.G.S.I.
Pompano Beach
612-546-4221
816-920-5999
405-528-8883
MISSOURI
OREGON
CANADA
Comm. Appliance Service
GCS Service
Kansas City
Tampa
813-663-0313
Bressie Electric Co.
Portland
503-231-7171
503-624-0890
BRITISH COLUMBIA
Key Food Equipment Service
Vancouver
GEORGIA
Commercial Kitchen Services
St. Louis
Ron’s Service, Inc.
Portland
Adcox Service Co.
Atlanta
314-890-0700
604-433-4484
404-361-8010
Kaemmerlen Parts & Service
St. Louis
PENNSYLVANIA
ONTARIO
Southeastern Rest. Svc.
314-535-2222
FAST Comm. Appl. Service
Philadelphia
Norcross
770-446-6177
R.G. Henderson Ltd.
Toronto
NEBRASKA
215-288-4800
416-422-5580
613-739-8458
HAWAII
Anderson Electric
Omaha
GCS Service
Pittsburgh
Choquette CKS
Ottawa
Burney’s Comm. Service, Inc.
402-341-1414
702-736-0006
412-787-1970
717-236-9039
215-627-5401
610-376-5444
Honolulu
808-848-1466
NEVADA
K & D Service Co.
Harrisburg
QUÉBEC
Food Equip Parts & Service
Burney’s Commercial
Las Vegas
Honolulu
808-847-4871
Choquette CKS
Montreal
Elmer Schultz Services
Philadelphia
514-722-2000
418-681-3944
ILLINOIS
Hi. Tech Commercial Service
N. Las Vegas
Choquette CKS
Québec City
Parts Town
Lombard
702-649-4616
Electric Repair Co.
Reading
708-865-7278
NEW JERSEY
Eichenauer Elec. Service
RHODE ISLAND
Jay Hill Repair
Fairfield
Decatur
217-429-4229
973-575-9145
973-691-6300
Marshall Electric Co.
Providence
Midwest Elec. Appl. Service
401-331-1163
Service Plus
Flanders
Elmhurst
630-279-8000
SOUTH CAROLINA
Cone’s Repair Service
Moline
NEW YORK
Whaley Foodservice Repair
W. Columbia
309-797-5323
317-545-9655
803-791-4420
Acme American Repairs, Inc.
Brooklyn 718-456-6544
INDIANA
GCS Service
Indianapolis
HATCO CORPORATION
P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.
(800) 558-0607 (414) 671-6350
Parts & Service Fax (800) 690-2966 Int’l. Fax (414) 671-3976
Printed in U.S.A. June 2004
Part No. 07.04.366.00 Form No. FR2M-0604
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