Handspring PDAs Smartphones Visor User Manual

VisorHandheld  
User Guide  
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Contents  
Chapter 1: Introduction to Your Visor Handheld  
Opening applications .....................................................................13  
Chapter 2: Entering Data in Your Visor Handheld  
Accent strokes ..................................................................................32  
Additional non-English characters ...............................................32  
Navigation strokes ..........................................................................33  
Graffiti ShortCuts ............................................................................33  
Using the onscreen keyboard ...........................................................34  
Using your computer keyboard ........................................................35  
Importing data.....................................................................................35  
Contents  
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Chapter 3: Managing Your Applications  
Chapter 4: Overview of Basic Applications  
Chapter 5: Common Tasks  
Performing a HotSync operation for the first time .................... 62  
Categorizing records .......................................................................... 64  
System-defined and user-defined categories ............................. 64  
Finding records ................................................................................... 68  
Looking up Address Book records .............................................. 68  
Using Find ....................................................................................... 69  
Using Phone Lookup ...................................................................... 70  
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Chapter 6: Application Specific Tasks  
Changing To Do List item details ...............................................116  
Setting a due date ..........................................................................117  
To Do Show Options .....................................................................118  
To Do List menus ..........................................................................119  
Memo Pad...........................................................................................120  
Reviewing memos .........................................................................121  
Memo Pad menus .........................................................................121  
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Chapter 7: Communicating Using Your Handheld  
Purging deleted e-mail .................................................................164  
Message List options .................................................................... 164  
HotSync options ............................................................................ 166  
Creating special filters .................................................................167  
Truncating e-mail items ...............................................................171  
Mail menus .................................................................................... 172  
Beaming information........................................................................ 173  
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Chapter 8: Advanced HotSync® Operations  
Chapter 9: Setting Preferences for Your Handheld  
Network preferences menu commands .....................................211  
TCP/IP troubleshooting ...............................................................211  
Owner preferences ............................................................................213  
ShortCuts preferences.......................................................................214  
Creating a ShortCut ......................................................................214  
Editing a ShortCut ........................................................................215  
Deleting a ShortCut ......................................................................215  
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Appendix A: Maintaining Your Handheld  
Appendix B: Troubleshooting Tips  
Appendix C: Creating a Custom Expense Report  
Programming the mapping table ................................................... 240  
Appendix D: Non-ASCII Characters for Login Scripts  
Warranty and Other Product Information  
Handspring, Inc., Limited Warranty ............................................. 249  
Handspring, Inc., End User Software License Agreement......... 252  
FCC Statement................................................................................... 261  
Canadian RFI Statement .................................................................. 261  
Acknowledgments............................................................................ 262  
Index ........................................................................................................263  
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About This Guide  
Welcome to the Visor™ handheld computer. This guide is designed to  
help you get up and running quickly on your handheld. It describes  
all you need to know about how to use your Visor handheld and the  
applications that come with it.  
It walks you through:  
Locating all the parts of your handheld  
Viewing and entering data  
Using your handheld with your computer  
Personalizing your handheld with your own preference settings  
After you become familiar with the basic functionality of your Visor  
handheld, you can use the rest of this guide as a reference for less  
common tasks, for maintaining your Visor handheld, and also as a  
source of information if you have problems operating it.  
About This Guide  
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Chapter 1  
Introduction to Your  
Visor Handheld  
This chapter explains the physical buttons and controls on your Visor  
handheld computer, how to use your Visor handheld for the first time,  
and how to use HotSync® technology to synchronize your Visor  
handheld and Palm™ Desktop software.  
Getting to know your Visor handheld  
What is a Visor handheld?  
With your Visor handheld, you will no longer have trouble getting to  
meetings and appointments on time, remembering people’s names  
and personal details, or keeping track of all the items on your to do list.  
The Visor handheld can help you improve your track record in all  
these areas, both at work and at home.  
You can enter all your schedule details in Date Book so you can view  
them by the day, week, or month; you can even set an alarm to remind  
you of important meetings. Keep all your contact names, addresses,  
phone numbers, and other details in Address Book, so you can find  
them as soon as you need them. Add your tasks to To Do List,  
prioritize them so you don’t overlook them, and assign them a due  
date.  
To make sure you don’t lose any of this important information, you  
can synchronize your data with Palm Desktop software on your  
computer so you always have a backup copy. You can set different  
levels of security for your Visor handheld so unauthorized eyes  
cannot view your data.  
When you are out of the office, track your expenses for your expense  
reports; then transfer the data to your computer to print it out. You can  
write, edit, and view your e-mail, and then synchronize your e-mail  
with your desktop E-Mail application when you return to your office.  
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System requirements  
To install and operate Palm Desktop software, your computer system  
must meet the following requirements:  
Windows minimum requirements  
Windows 98 or later (for USB cradle)  
--or--  
Windows 95 or Windows NT 4.0 (for serial cradle)  
IBM-compatible 486 (or higher) computer  
8 MB RAM (memory) minimum,  
16 MB recommended  
25 MB available hard disk space  
VGA monitor or better  
CD-ROM drive (you can also download the Palm Desktop  
software from http://www.handspring.com, or order 3.5"  
diskettes from Handspring)  
Mouse  
USB port (for USB cradle)  
Serial port (for serial cradle)  
Macintosh minimum requirements  
MacOS 8.1 or later (for USB cradle)  
--or--  
MacOS 7.53 or later (for serial cradle)  
Apple Macintosh or compatible computer  
with a PowerPC processor  
8 MB RAM (memory) minimum, 16 MB recommended  
25 MB available hard disk space  
VGA monitor or better  
CD-ROM drive  
Mouse  
USB port (for USB cradle)  
Serial port (for serial cradle)  
Optional equipment  
Modem (such as a Springboard™ modem)  
Springboard expansion modules  
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Upgrade information  
If you already own a handheld that is compatible with the Palm  
Computing® platform, Handspring recommends that you install the  
version of Palm Desktop software that comes with your Visor  
handheld into the same folder as your current Palm Desktop software.  
When you install the new version in the same folder as the previous  
version, all your data is preserved. If you use another personal  
information manager (PIM), you still need to install Palm Desktop  
software in order to update the HotSync Manager on your computer.  
You perform HotSync operations in exactly the same way, so you can  
quickly synchronize your old data with your new handheld.  
To upgrade:  
1. Synchronize your old handheld with your old Palm Desktop  
software. This ensures that the latest information from your  
handheld is on your desktop computer.  
2. (Optional) To ensure against any data loss, go to the folder that  
stores Palm Desktop software, copy your username folder, and  
store the copy outside the Palm Desktop software folder.  
3. Follow the installation instructions in “Installing Palm Desktop  
software” later in this chapter. Be sure to install the new software  
in the same folder as the old software.  
4. To prepare for the first HotSync operation that synchronizes your  
new handheld with your new Palm Desktop software, go to the  
HotSync Manager and choose Custom.  
Note:  
Be sure your username appears in the box at the top of the  
Custom dialog box. If not, select your username.  
5. For all conduits, click Change and select the option Desktop  
overwrites handheld. Then click Done. See “Customizing HotSync  
application settings” in Chapter 6 for more information.  
6. Place your new handheld in the cradle and press the HotSync  
button. If the Select User dialog box appears, select your username.  
7. Compare the applications on your old and new handhelds.  
8. Beam any third party applications that did not transfer from your  
old handheld to your Visor handheld, or install them from the  
original files.  
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Each handheld must have a unique name  
After you complete the upgrade process described above, you have  
two handhelds with the same name. This is an undesirable situation.  
Each handheld must have a unique name in order to prevent  
unexpected results during HotSync operations and other  
complications.  
We strongly recommend that you perform a hard reset on your old  
handheld. See “Performing a hard reset” in Appendix A for details.  
A hard reset not only erases all data from the old handheld; it also  
erases the name and makes that handheld a clean slate, ready to  
receive a new name. The next time you perform a HotSync operation  
with this old handheld, you are asked to give it a name. Be sure to give  
it a unique name.  
Visor components  
Locating front panel controls  
Screen  
Contrast  
control  
Graffiti writing area  
Powerbutton,  
Backlight  
control  
Application buttons  
Microphone  
Scroll buttons  
Visor  
handheld  
screen  
Displays the applications and information stored in  
your Visor handheld. It is touch-sensitive and  
responds to the stylus.  
Graffiti®  
writing  
area  
The area where you write letters and numbers using  
the Graffiti® alphabet. See Chapter 2 to learn how to  
write Graffiti characters.  
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Application Activates the individual applications that correspond  
buttons  
to the icons on the buttons: Date Book, Address Book,  
To Do List, and Memo Pad. See “Buttons preferences”  
in Chapter 9 for details on reassigning these buttons  
to activate any application on your Visor handheld.  
Tip:  
If your Visor handheld is turned off, pressing  
any application button activates the handheld  
and opens the corresponding application.  
Scroll  
buttons  
Displays text and other information that extends  
beyond the area of the Visor handheld screen.  
Pressing the bottom scroll button scrolls down to  
view information below the viewing area, and  
pressing the top scroll button scrolls up to view the  
information above the viewing area.  
Contrast  
Control  
Displays the contrast control screen where you can  
adjust the appearance of the screen for the clearest  
screen display. Depending on the lighting conditions  
or temperature of the environment where you use  
your handheld, you may need to adjust the contrast.  
To adjust the contrast, drag the slider or tap the  
arrows to increase or decrease the contrast. To fine  
tune the contrast, press the scroll buttons on the front  
panel of your handheld.  
Power  
Turns your Visor handheld on or off and controls the  
backlight feature. If your Visor handheld is turned  
off, pressing the power button turns the unit on and  
returns you to the last screen you viewed.  
button/  
backlight  
control  
If your Visor handheld is turned on, pressing the  
power button turns the unit off. Holding the power  
button down for about two seconds turns the  
backlight on or off.  
Microphone Records sounds for use with applications that  
support this feature.  
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Using the backlight  
If you have difficulty seeing the information on your Visor handheld,  
you can use the backlight to illuminate your screen.  
To activate the backlight:  
Press the power button and hold it down for about two seconds.  
Release the button when the backlight turns on.  
Tip:  
In addition, you can assign the full-screen pen stroke to  
activate the backlight. See “Pen preferences” in Chapter 9 for  
more information.  
To turn off the backlight:  
Press and hold the power button for about two seconds. The  
backlight also turns off automatically (after a period of inactivity)  
with the Auto-off feature. See “General preferences” in Chapter 9  
for more information.  
Protective cover  
The cover protects the Visor handheld screen when it is not in use.  
To remove the cover:  
1. Unclip the top of the cover from your handheld.  
2. Lift the cover off your handheld.  
To reattach the cover:  
1. Insert the pegs on the bottom of the cover into the holes on the  
bottom of your handheld.  
2. Gently press the top of the cover onto your handheld until it clicks  
into place.  
Unclip top edge to  
remove cover  
Align pegs to  
replace cover  
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Locating back panel components  
Springboard  
expansion slot  
protector  
IR port  
Reset button  
Stylus  
Battery door  
USB and serial  
connector  
Springboard  
expansion slot  
protector  
Slides in and out of the Springboard expansion  
slot. You can replace the slot protector with a  
Springboard expansion module to add features to  
your handheld.  
Stylus  
Slides in and out of the slot in the back panel of  
the handheld. To use the stylus, remove it from  
the slot and hold it as you would a pen or pencil.  
IR port  
Uses infrared technology to transmit data to and  
receive data from other Palm Computing®  
platform devices. See “Beaming information” in  
Chapter 7 for more information.  
Reset button  
Battery door  
Under normal use, you should not have to use the  
reset button. See Appendix A for information  
about when and how to use the reset button.  
Covers the batteries that power your handheld.  
USB and serial  
connector  
The connector that connects your handheld to the  
cradle, which in turn connects to a USB port or  
serial port on your computer. This allows you to  
update the information between your handheld  
and computer using HotSync technology.  
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Installing the batteries  
To use your Visor handheld, you must install two AAA alkaline  
batteries. The batteries fit behind the battery door on the back of the  
handheld. See “Battery considerations” in Appendix A for more  
information.  
To install the batteries:  
1. Press the latch on the battery door and lift the battery door away  
from your handheld.  
2. Install the two AAA alkaline batteries supplied with your  
handheld into the battery compartment.  
Note:  
A diagram in the interior of the battery compartment  
shows + and - ends of the batteries. When correctly  
installed, the clips in the battery compartment secure the  
batteries in place.  
3. Insert the battery door back into place so that it is flush with the  
back of your handheld and “clicks” into position.  
Important: Do not force the battery door. When the batteries are  
correctly installed, the battery door clips smoothly into  
place. If you feel resistance when replacing the door,  
make sure the door is aligned with the slots on the back of  
your handheld, and that the batteries are firmly seated in  
the battery compartment.  
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Tapping and typing  
Tap with the stylus to get things done  
Like using a mouse to click elements on a computer screen, using the  
stylus to tap elements on your handheld screen is the basic action that  
gets things done on your handheld.  
The first time you start your Visor handheld, setup instructions  
appear on the screen. These instructions include a calibration screen,  
or digitizer. Calibration aligns the internal circuitry of your handheld  
with its touch-sensitive screen so that when you tap an element on the  
screen, the handheld can detect exactly which task you want to  
perform.  
Important: Always use the point of the stylus for tapping or making  
strokes on the handheld screen. Never use an actual pen,  
pencil, or other sharp object to write on the handheld  
screen.  
With your handheld turned on, you can tap the handheld screen to  
perform many operations, such as the following:  
Open applications  
Choose menu commands  
Initiate a global Find operation  
Select options in dialog boxes  
Open the onscreen keyboards  
Just as you can drag the mouse to select text or move objects on your  
computer, you can also drag the stylus to select text. You can also use  
the stylus to drag the slider of any scroll bar.  
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Elements of the handheld interface  
Menu  
bar  
Pick list  
Check  
box  
Command  
buttons  
Icons  
Menu bar  
A set of commands that are specific to the application.  
Not all applications have a menu bar.  
Command  
buttons  
Tap a button to perform a command. Command  
buttons appear in dialog boxes and at the bottom of  
application screens.  
Icons  
Tap the icons to open applications  
, menus  
,
Calculator , and to find text anywhere in your data  
.
abc  
With the cursor in an input field, tap the dot to  
activate the alphabetic keyboard.  
123  
With the cursor in an input field, tap the dot to  
activate the numeric keyboard.  
Check box  
When a check mark appears in a check box, the  
corresponding option is active. If a check box is  
empty, tapping it inserts a check mark. If a check box  
is checked, tapping it removes the check mark.  
Pick list  
Tap the arrow to display a list of choices, and then tap  
an item in the list to select it.  
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Scroll  
bar  
Previous/next  
arrows  
Next/  
previous  
arrows  
Tap the up and down arrows to display the previous  
and next page of information; tap the left and right  
arrows to display the previous and next record.  
Scroll bar  
Drag the slider, or tap the top or bottom arrow, to  
scroll the display one line at a time. To scroll to the  
previous page, tap the scroll bar just above the slider.  
To scroll to the next page, tap the scroll bar just below  
the slider.  
You can also scroll to the previous and next pages by  
pressing the scroll buttons on the front panel of your  
handheld.  
Opening applications  
You can use the Applications Launcher to open any application  
installed on your handheld. You can also open the four main  
applications — Date Book, Address Book, To Do List, and Memo Pad  
— with the application buttons on the front panel of your handheld.  
Tip:  
When you press an application button on the front panel, you  
have instant access to the selected application. You don’t even  
need to turn on your handheld first.  
In addition to providing a way for you to open applications, the  
Applications Launcher displays the current time, battery level, and  
application category.  
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To open an application:  
1. Tap the Applications icon  
.
2. Tap the icon of the application that you want to open. If you have  
many applications installed on your Visor handheld, tap the scroll  
bar to see all of your applications.  
Tip:  
To find an application quickly, you can write the Graffiti  
character for the first letter of its name. The Applications  
Launcher scrolls to the first application with a name that  
begins with that letter. You can also assign application icons to  
different categories. See “Categorizing applications” in  
Chapter 3.  
Using menus  
Menus on your handheld are easy to use. Once you have mastered  
them in one application, you can use them the same way in all other  
applications.  
The menus of each application are illustrated in the section on that  
application in Chapter 4. The Edit menu is described in “Editing  
records” in Chapter 4.  
To open the menu bar:  
1. Open an application (such as Memo Pad).  
2. Tap the Menu icon  
.
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Tap the Menu icon  
In this example, three menus are available: Record, Edit, and Options.  
The Record menu is selected and contains the commands New Memo,  
Delete Memo, and Beam Memo.  
Choosing a menu  
After you open the menu bar for an application, tap the menu that  
contains the command you want to use.  
The menus and menu commands that are available depend on the  
application. Also, the menus and menu commands vary depending on  
which part of the application you’re using. For example, in Memo Pad,  
the menus are different for the Memo List screen and the Memo  
screen.  
Graffiti menu commands  
Most menu commands have an equivalent Graffiti Command stroke,  
which is similar to the keyboard shortcuts used to execute commands  
on computers. The command letters appear to the right of the  
command names.  
Menu commands  
Command letters  
To use the Graffiti menu commands, the menu bar must be closed.  
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Draw the Command stroke anywhere in the Graffiti area, and  
immediately write the corresponding command letter in the Graffiti  
letter area. When you draw the Command stroke, the word  
“Command” appears just above the Graffiti writing area to indicate  
that you are in Command mode.  
Command  
For example, to choose Select All in the Edit menu, draw the  
Command stroke, followed by the letter “s.”  
Note: Command mode is active for approximately two seconds, so  
you must write the command letter immediately to choose the  
menu command.  
Displaying online tips  
Many of the dialog boxes that appear on your handheld contain an  
online Tips icon in the upper-right corner. Online tips anticipate  
questions you have in a dialog box, provide shortcuts for using the  
dialog box, or give you other useful information.  
To display an online tip:  
1. Tap the Tips icon  
.
2. After you review the tip, tap Done.  
Three ways to enter data  
There are three ways to enter data into your Visor handheld:  
Using the onscreen keyboard  
Using Graffiti writing  
Entering or importing data in Palm Desktop software and then  
synchronizing with your handheld  
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Onscreen keyboard  
When you create or edit a record in an application such as Address  
Book, you can open the onscreen alphabetic and numeric keyboards  
to enter data.  
Tap here for  
numeric keyboard  
Tap here for  
alphabetic keyboard  
After a keyboard is open, you can tap to open any of the other  
keyboards, including the international keyboard. See “Using the  
onscreen keyboard” in Chapter 2 for more information.  
Note: You cannot enter Graffiti characters while using the onscreen  
keyboard.  
Alpha  
Tab  
Backspace  
Caps lock  
Caps shift  
Carriage return  
Tap here to display  
alphabetic keyboard  
International  
Numeric  
Tap here to display  
numeric keyboard  
Tap here to display  
international keyboard  
Graffiti writing  
Your Visor handheld includes Graffiti writing software as the primary  
system for entering text and numbers. With Graffiti writing, you write  
simple strokes with the stylus and they are instantly recognized as  
letters or numbers.  
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Write letters here  
Write numbers here  
Division marks  
Your Visor handheld also includes Giraffe, a game you can use to  
practice Graffiti writing. See “Installing and removing applications”  
in Chapter 3 for installation instructions. The Memo Pad application  
is ideal for practicing Graffiti writing. This section explains how to  
open Memo Pad and use it to practice Graffiti writing.  
To open Memo Pad:  
1. Press the Memo Pad application button  
2. Tap New.  
.
Note: A blinking cursor appears on the first line of the new memo to  
indicate where new text will appear.  
New  
memo  
cursor  
Tap  
Write in Graffiti area  
See “Using Graffiti writing to enter data” in Chapter 2 for more  
information.  
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Using Palm Desktop software  
If you have new records you want to add to your Visor handheld and  
prefer to use the computer keyboard rather than the onscreen  
keyboard, enter the data in the Palm Desktop software or the PIM you  
have installed to use with your handheld.  
After the information is in Palm Desktop software, perform a HotSync  
operation to synchronize your handheld with your computer. See  
“Exchanging and updating data: HotSync operations” in Chapter 5 for  
more information.  
HotSync  
button  
Importing data  
If you already have data in a database on your computer, you can  
import it into the Palm Desktop software. You can import data stored  
in computer applications such as spreadsheets and databases, or data  
from another handheld that is compatible with the Palm Computing  
platform. When you import data, you transfer the records to your  
Visor handheld without having to enter them manually. See  
“Importing data” in Chapter 2 for more information.  
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Customizing your handheld  
You can customize your handheld by using the Preferences  
application. You can enter personal information such as your name  
and address; change the time and date; view different date and time  
formats when you travel; turn off sounds; and configure your  
handheld to work with a modem or network. See Chapter 9 for more  
information on customizing your handheld.  
To open the Preferences screens:  
1. Tap the Applications icon  
2. Tap the Preferences icon  
.
.
3. Tap the category pick list in the upper-right corner of the screen.  
4. Tap the Preferences category you want to view.  
The following procedures for setting the time and date give you an  
example of how to customize your handheld.  
You make changes to the time and date in General preferences.  
To set the current time:  
1. Tap the Set Time box.  
Tap here  
2. Tap the up or down arrows to change the hour.  
3. Tap each minute number, and then tap the arrows to change them.  
4. Tap AM or PM.  
Note:  
Your handheld can also display time based on a 24-hour  
clock. See “Formats preferences” in Chapter 9 for more  
information.  
5. Tap OK.  
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To set the current date:  
1. Tap the Set Date box.  
2. Tap the arrows to select the current year.  
Tap arrows to select year  
Tap to select month  
Tap to select date  
3. Tap a month.  
4. Tap the current date.  
Palm Desktop software  
Palm Desktop software includes the same main applications as your  
Visor handheld: Address Book, Date Book, To Do List, Memo Pad,  
Expense, and desktop e-mail connectivity. You can use the HotSync  
feature of this software to back up and exchange data between your  
handheld and your computer.  
It is a good idea to back up your data in case something happens to the  
data on your Visor handheld. Changes you make on your Visor  
handheld or Palm Desktop software appear in both places after you  
synchronize.  
With Palm Desktop software, you can do the following:  
Work with your Visor handheld applications on your computer.  
To Do List, and Memo Pad applications on your handheld, so you  
can view, enter, and modify any data stored on your handheld.  
Back up the data stored on your handheld with HotSync  
technology and synchronize the data on your Palm Desktop  
software. Synchronization is a one-step procedure that ensures  
your data is always safe and up-to-date. See “Exchanging and  
updating data: HotSync operations” in Chapter 5 for more  
information.  
Chapter 1  
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Import and export data, so you can easily transfer data from other  
desktop applications into any of your main applications. See  
“Importing data” in Chapter 2 for more information.  
Print your Date Book, Address Book, To Do List, and Memo Pad  
information on any printer.  
Connecting the cradle  
The cradle that comes with your Visor handheld enables you to  
synchronize the information on your Visor handheld with the Palm  
Desktop software using HotSync technology.  
Note: If your computer does not have a USB port, or it uses  
Windows 95, Windows NT, or MacOS 8.0 or earlier, you need  
a serial cradle to connect to your computer. You can purchase  
a serial cradle from http://www.handspring.com.  
To connect the cradle:  
1. Plug the cable from the Visor handheld cradle into the USB port or  
serial port on your computer.  
Shownwith  
USB port  
Note: If you are unsure about the exact location of the USB port or  
serial port on your computer, refer to the manual supplied  
with the computer.  
Installing Palm Desktop software  
The following instructions guide you through installing Palm  
Desktop software. After installation, refer to the online Help in Palm  
Desktop software for information about how to use the software.  
Note: You must install the software that comes with your Visor  
handheld even if you already installed Palm Desktop software  
for a previous Palm organizer.  
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To ensure a safe and uninterrupted installation of Palm Desktop  
software, please do the following before installing:  
If you are installing from diskettes (rather than the CD-ROM  
included in the box), make sure the original Palm Desktop  
software diskettes are write-protected, and then make backup  
copies of them. When you finish, use the copies to install the  
software, and store the original diskettes in a safe place. Refer to  
your computer’s manual or operating system documentation if  
you need information about locking or copying diskettes.  
Do not simply copy the Palm Desktop software files to your  
computer’s hard disk. You must use the installer to place the files  
in their proper locations and to decompress the files.  
To install Palm Desktop software:  
1. Exit any open programs, including those that run at startup such  
as Microsoft Office, and disable any virus-scanning software.  
2. Insert the Palm Desktop software CD-ROM into the computer’s  
CD-ROM drive.  
3. When the menu screen appears, click the Install Organizer  
Software for Your PC button to begin the installation procedure.  
4. Follow the onscreen instructions to complete the installation.  
Using your handheld with Microsoft Outlook  
(Windows only)  
The software that comes with your Visor handheld includes  
everything you need to synchronize your handheld with Microsoft  
Outlook. If you already have Microsoft Outlook installed on your  
computer, the installation program prompts you to choose the  
Microsoft Outlook synchronization option.  
Using your handheld with another PIM  
If you prefer to use another personal information manager (PIM), such  
as Lotus Notes, you can use it if third-party connection software,  
called a conduit, is available for your PIM. You must install the  
software that came with your Visor handheld along with the conduit  
for your PIM to synchronize the data between your handheld and  
your PIM. For information on conduit software, go to this web site:  
http://www.handspring.com.  
Chapter 1  
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Installing a Springboard module  
Springboard expansion modules enable you to extend the functions of  
your handheld. To install a Springboard module, simply remove the  
slot protector and insert the module in the Springboard expansion slot  
until the connectors are secure.  
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Chapter 2  
Entering Data in Your  
Visor Handheld  
This chapter explains how to enter data into your Visor handheld  
computer, by writing with the stylus in the Graffiti® writing area, by  
using the onscreen keyboard, by using the computer keyboard, or by  
importing data from another application.  
Using Graffiti writing to enter data  
Chapter 1 introduced Graffiti writing and briefly described how to use  
it to enter text in your applications. In this section, you learn the  
procedures for creating letters, numbers, punctuation, and symbols as  
well as some Graffiti tips and tricks.  
Writing Graffiti characters  
Most people find they can enter text quickly and accurately with only  
minutes of practice. Graffiti writing includes any character you can  
type on a standard keyboard. The Graffiti strokes closely resemble the  
uppercase letters of the regular alphabet, which makes Graffiti writing  
easy to learn.  
There are four basic concepts for success with Graffiti writing:  
If you draw the character shape exactly as shown in the tables later  
in this chapter (like the shapes shown in the following diagram),  
you achieve 100% accuracy.  
The heavy dot on each shape shows where to begin the stroke.  
Certain characters have similar shapes, but different beginning  
and end points. Always begin the stroke at the heavy dot (you  
should not create the heavy dot; it is only there to show you where  
to begin the stroke).  
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Most characters require only a single stroke. When you lift the  
stylus from the Graffiti writing area, your handheld recognizes  
and displays the text character immediately. To accomplish single  
strokes, some Graffiti strokes are portions of the regular alphabet  
equivalents.  
The Graffiti writing area is divided into two parts: one for writing  
the letters of the alphabet and one for writing numbers. The small  
marks at the top and bottom of the Graffiti writing area indicate  
the two areas.  
Write letters here  
Write numbers here  
Division marks  
To write Graffiti letters:  
1. Tap the screen where you want your text to go.  
Note:  
You need to tap above the Graffiti writing area, and must  
see a blinking cursor before you write the text.  
2. Use the tables on the following pages to find the stroke shape for  
the letter you want to create. For example, the stroke shown below  
creates the letter “n.”  
Note:  
There are two different stroke shapes available for some  
letters. For these letters, choose the one that’s easiest for  
you.  
Lift stylus  
here  
Start stroke  
at heavy dot  
As you’ll see later, you use the same shape to create both the  
uppercase and lowercase version of a letter.  
3. Position the stylus in the left-hand side of the Graffiti writing area.  
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4. Start your stroke at the heavy dot and draw the stroke shape as it  
appears in the tables.  
5. Lift the stylus from the screen at the end of the stroke shape.  
That’s all there is to it! When you lift the stylus from the screen, your  
handheld recognizes your stroke immediately and prints the letter at  
the insertion point on the screen.  
As soon as you lift the stylus from the screen, you can begin the stroke  
for the next character you want to write.  
Important: You must begin the character strokes in the Graffiti  
writing area. If you do not make Graffiti strokes in the  
Graffiti writing area, your handheld does not recognize  
them as text characters.  
Graffiti tips  
When using Graffiti writing, keep these tips in mind:  
Accuracy improves when you write large characters. You should  
draw strokes that nearly fill the Graffiti writing area.  
To delete characters, simply set the insertion point to the right of  
the character you want to delete and make the backspace stroke  
(a line from right to left) in the Graffiti writing area.  
Write at natural speed. Writing too slowly can generate  
recognition errors.  
Do not write on a slant. Vertical strokes should be parallel to the  
sides of the Graffiti writing area.  
Press firmly.  
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The Graffiti alphabet  
Letter  
A
Strokes  
Letter  
N
Strokes  
B
C
D
E
O
P
Q
R
F
G
H
S
T
U
I
V
J
K
L
W
X
Y
Z
M
Space  
Back Space  
Period  
tap twice  
Carriage  
Return  
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Writing capital letters  
You make capital letters with the same stroke shapes as the basic  
alphabet characters. To make capital letters, you must first “shift” to  
caps — just as you press the Shift key on a keyboard — and then write  
the character strokes.  
Note: Graffiti writing includes a feature that automatically  
capitalizes the first letter when you create a new sentence or a  
new record (by tapping New or a blank line).  
To draw the first letter of a word as a capital letter:  
Use the Caps Shift stroke:  
Caps  
Shift  
Tip:  
When Caps Shift is active, an “up arrow” symbol appears in  
the lower-right corner of the handheld screen. If you  
accidentally activate Caps Shift, backspace will cancel it.  
Caps Shift  
To enter only capital letters (Caps Lock):  
Use the Caps Lock stroke:  
Caps  
Lock  
Tip:  
When Caps Lock is active, an underlined “up arrow” symbol  
appears in the lower-right corner of the handheld screen. To  
return to lowercase, make the Caps Shift stroke.  
Caps Lock  
Writing numbers  
Writing numbers with Graffiti writing is similar to writing letters of  
the alphabet, except that you make the character strokes on the right-  
hand side (numbers side) of the Graffiti writing area.  
Chapter 2  
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Graffiti numbers  
Number  
0
Strokes  
Number  
5
Strokes  
1
6
2
3
4
7
8
9
Writing punctuation marks  
Graffiti writing can create any punctuation symbol that you can enter  
from a standard keyboard. All punctuation marks begin with a single  
tap on the Graffiti writing area. When you make this tap, you activate  
Punctuation Shift and a dot appears to show it is active. The next  
stroke you make with the stylus creates a punctuation mark.  
Punctuation Shift  
Note: When Punctuation Shift is active, you can make a symbol  
stroke anywhere in the Graffiti writing area (the letters or  
numbers side).  
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Symbol  
Stroke  
Symbol  
Stroke  
Period  
.
Dash  
Comma  
,
Left Paren  
(
Apostrophe  
'
Right Paren  
)
Question  
?
Slash  
/
Exclamation  
!
Dollar  
$
Additional Graffiti punctuation  
@
#
%
^
&
*
<
>
:
+
"
=
|
\
{
}
[
]
~
`
;
tab  
Writing symbols and extended characters  
All symbols and extended characters begin with the stroke in the  
Graffiti writing area of your handheld:  
Symbol  
Shift  
When the Symbol Shift is active, a slanted shift symbol appears in the  
lower-right corner of the screen. The next stroke that you make creates  
the symbol or extended character.  
Symbol Shift  
Chapter 2  
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Writing accented characters  
To create accented characters, draw the stroke normally used to create  
the letter, followed by an accent stroke. Graffiti writing then adds the  
accent to the letter.  
For example, the following diagram shows the strokes required to  
draw an accented “e.”  
= e  
Accent strokes  
a
a
a
a
a
a
Using these accent strokes, you can write the following accented  
letters:  
à á â ã ä å è é ê ì í î ï ò ó ô õ ö ù ú û ü ÿ ý ñ  
Additional non-English characters  
You can write the following characters in the lowercase alphabet  
mode without any special punctuation or shifting:  
c
a
e
Note: You must write these non-English characters in the left side of  
the Graffiti writing area.  
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Navigation strokes  
In addition to character symbols, Graffiti writing includes special  
strokes that you can use to navigate within text or fields in your  
applications.  
Command  
Stroke  
Move cursor right  
Move cursor left  
Previous field  
(Address Book only)  
Next Field  
(Address Book only)  
Open Address Record  
(Address Book only)  
Graffiti ShortCuts  
Graffiti ShortCuts make entering commonly used words or phrases  
quick and easy. ShortCuts are similar to the Glossary or Autotext  
features of some word processors.  
Graffiti writing comes with several predefined ShortCuts, and you can  
also create your own. Each ShortCut can represent up to 45 characters.  
For example, you might create a ShortCut for your name, or for the  
header of a memo. See “ShortCuts preferences” in Chapter 9 to learn  
about creating your own ShortCuts.  
To use a ShortCut, draw the ShortCut stroke followed by the ShortCut  
characters. When you draw the ShortCut stroke, the ShortCut symbol  
appears at the insertion point to show that you are in ShortCut mode.  
ShortCut  
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Your handheld includes the following predefined Graffiti ShortCuts:  
Entry  
ShortCut  
Date stamp  
Time stamp  
Date / time stamp  
Meeting  
ds  
ts  
dts  
me  
br  
lu  
Breakfast  
Lunch  
Dinner  
di  
Using the onscreen keyboard  
You can open the onscreen keyboard anytime you need to enter text  
or numbers on your handheld. Note that you cannot enter Graffiti  
characters while using the onscreen keyboard.  
To use the onscreen keyboard:  
1. Open any application (such as Memo Pad).  
2. Tap any record, or tap New.  
3. Tap “abc” to open the alphabetic keyboard, or tap “123” to open  
the numeric keyboard.  
Tap here for alpha keyboard  
4. Tap the characters to enter text and numbers.  
Note: The onscreen keyboard also includes a dialog box for  
Tap here for numeric keyboard  
international characters. You can switch among the three  
dialogs at any time to enter the exact text you need.  
5. After you finish, tap Done to close the onscreen keyboard and  
place the text in the record.  
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Using your computer keyboard  
If you have a lot of data to enter, or prefer to use the computer  
keyboard, you can use Palm™ Desktop software, or any supported  
®
PIM, to enter information. You can then perform a HotSync operation  
to synchronize the information on your computer with the  
information on your handheld. All the main applications on your  
handheld are available in Palm Desktop software and in most PIMs.  
Refer to Palm Desktop online Help for more information on entering  
data on your computer.  
Importing data  
If you have data stored in computer applications such as spreadsheets  
and databases, or if you want to import data from another handheld  
®
that is compatible with the Palm Computing platform, you can  
transfer the data to your Visor handheld without having to key it in  
manually. Save the data in one of the file formats listed below, import  
it into Palm Desktop software, and then perform a HotSync operation  
to transfer the data to your handheld.  
Palm Desktop software can import data in the following file formats:  
Comma delimited (.csv, .txt): Address Book and Memo Pad only  
Tab delimited (.tab, .tsv, .txt): Address Book and Memo Pad only  
CSV (Lotus Organizer 2.x/97 Mapping): Address Book only  
Date Book archive (.dba)  
Address Book archive (.aba)  
To Do List archive (.tda)  
Memo Pad archive (.mpa)  
Archive formats can only be used with Palm Desktop software. Use  
the archive file formats to share information with other people who  
®
use handhelds compatible with the Palm Computing platform or to  
create a copy of your important Palm Desktop information.  
Chapter 2  
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To import data:  
1. Open Palm Desktop software.  
2. Click the application into which you want to import data.  
3. If you are importing records that contain a field with category  
names, do the following:  
Select All in the Category box.  
Be sure that the same categories that appear in the imported file  
also exist in the application. If the categories do not exist, create  
them now; otherwise, the records are imported into the Unfiled  
category.  
4. From the File menu, choose Import.  
5. Select the file you want to import.  
6. Click Open.  
7. To import data into the correct Palm Desktop fields, drag fields in  
the left-hand column so that they are opposite the corresponding  
imported field on the right.  
8. If you do not want to import a field, deselect the check box for that  
field.  
9. Click OK.  
The imported data is highlighted in the application.  
10. To add the imported data to your handheld, perform a HotSync  
operation.  
See Palm Desktop online Help for more information on importing and  
exporting data.  
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Chapter 3  
Managing Your  
Applications  
This chapter explains how to switch between applications on your  
Visor handheld computer, how to change application settings so they  
are personalized to your work methods, and how to categorize  
applications so you view them in related groups.  
Using the Applications Launcher  
To open the Applications Launcher, tap the Applications icon  
.
Selecting applications  
Your Visor handheld is equipped with a variety of applications. All  
the applications installed on your handheld appear in the  
Applications Launcher. See “Opening applications” in Chapter 1 for  
details.  
Switching between applications  
When working in any application, tap the Applications icon  
or  
press an application button on the front panel of your handheld to  
switch to another application. Your handheld automatically saves  
your work in the current application and displays it when you return  
to that application.  
Categorizing applications  
The category feature enables you to manage the number of application  
icons that appear onscreen in the Applications Launcher. You can  
assign an application to a category and then display a single category  
or all your applications.  
Chapter 3  
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To categorize an application:  
1. Tap the Applications icon  
.
2. Tap the Menu icon  
.
3. Tap App, and then tap Category.  
4. Tap the pick list next to each application to select a category.  
Tip:  
To create a new category, tap Edit Categories from the  
pick list. Tap New, enter the category name, and then tap  
OK to add the category. Tap OK.  
5. Tap Done.  
To display applications by category:  
1. Tap the Applications icon  
2. Do one of the following:  
.
Tap the Applications icon repeatedly to cycle through all your  
categories.  
Tap the pick list in the upper-right corner of the screen and se-  
lect the category you want to display.  
Changing the Applications Launcher display  
By default, the Applications Launcher displays each application as an  
icon. As an alternative, you can choose to show a list of applications.  
You can also choose to view the same category of applications each  
time you open the Applications Launcher.  
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To change the Applications Launcher display:  
1. Tap the Applications icon  
2. Tap the Menu icon  
.
.
3. Tap Options, and then tap Preferences.  
4. Tap the View By pick list and select List.  
5. Tap OK.  
To open the Applications Launcher to the last opened category:  
1. Tap the Applications icon  
2. Tap the Menu icon  
.
.
3. Tap Options, and then tap Preferences.  
4. Tap the Remember Last Category check box to select it.  
5. Tap OK.  
Choosing preferences  
You can set options that affect an entire application in the  
application’s Preferences dialog box.  
To change preferences for an application:  
1. Open an application.  
2. Tap the Menu icon  
.
3. Tap Options, and then tap Preferences.  
Note:  
Not all applications have a Preferences command.  
4. Make changes to the settings.  
5. Tap OK.  
Chapter 3  
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Installing and removing applications  
This section explains how to install and remove applications on your  
Visor handheld and how to remove Palm™ Desktop software from  
your computer.  
Installing add-on applications  
Your Visor handheld comes with the Date Book, Date Book Plus,  
Address Book, To Do List, Memo Pad, Expense, Calculator, City Time,  
and Mail applications installed and ready to use.  
You can also install additional applications on your handheld, such as  
games and other software. The Install Tool makes it easy to install  
software on your Visor handheld during a HotSync® operation. There  
are a variety of third-party applications available for your Visor  
handheld. To learn more about these applications, go to the web site:  
http://www.handspring.com.  
Note: Any game or application that you install on your handheld  
resides in RAM memory; you can delete them at any time.  
To install add-on software on your handheld:  
1. On your computer, copy or download the application you want to  
install into the add-on folder in your Palm Desktop directory on  
your computer.  
Note:  
If the software you download is compressed, you need to  
decompress it into this folder. If you prefer to place the  
application into another folder, you need to navigate to  
that folder before you complete step 5.  
2. Double-click the Palm Desktop icon on your desktop.  
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3. Click Install.  
Tip: You can also access the Install Tool dialog by selecting  
Install Tool from the Palm Desktop program group or by  
double-clicking any file with a PRC file extension.  
4. In the User drop-down list, select the name that corresponds to  
your Visor handheld.  
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5. Click Add.  
6. Select the application(s) that you want to install on your handheld.  
7. Click Open.  
Note:  
Review the list of applications you selected in the Install  
Tool dialog box. If you do not want to install an  
application, select it, and then click Remove. (This does  
not remove the application from your computer; it simply  
removes it from the list of applications to install.)  
8. Click Done.  
9. Perform a HotSync operation to install the application(s) you  
selected in step 6. See “Other ways to delete records” in Chapter 5  
for details.  
Installing games  
The CD-ROM also includes several games that you can install with the  
Install Tool:  
Giraffe  
HardBall  
MineHunt  
Puzzle  
SubHunt  
Note: Giraffe is a fun, easy way for you to practice Graffiti® writing.  
After you install and start a game, the instructions appear in the Game  
menu. Depending on the game, the Game menu may also contain  
commands to show high scores, to start a new game, or to set  
preferences for the game.  
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Removing applications  
In the event that you run out of memory or decide that you no longer  
need an application you installed, you can remove applications from  
your handheld. You can remove only add-on applications, patches,  
and extensions that you install; you cannot remove the applications  
that reside in the ROM portion of your handheld.  
To remove an add-on application:  
1. Tap the Applications icon  
2. Tap the Menu icon  
.
.
3. Tap App, and then tap Delete.  
4. Tap the application that you want to remove.  
5. Tap Delete.  
6. Tap Yes.  
7. Tap Done.  
Removing Palm Desktop software  
If you no longer want to use Palm Desktop software, you can remove  
it from your computer.  
To remove Palm Desktop software:  
1. From the Windows Start menu, choose Settings, and then Control  
Panel.  
2. Double-click the Add/Remove Programs icon.  
3. On the Install/Uninstall tab, select Palm Desktop software.  
4. Click Add/Remove.  
Note: You need to install the HotSync Manager from the installation  
CD if you want to synchronize data with another PIM.  
Chapter 3  
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Security  
Your handheld comes with a Security application so that  
unauthorized users cannot view the entries you wish to protect.  
In Security, you can do the following:  
Turn off and lock your handheld so that it does not operate until  
you enter the correct password.  
Hide records that you mark as private. You can hide private  
records with or without a password. Without a password, private  
records are hidden until you set the Security application to show  
them. With a password, you must enter the password to view the  
private entries. See “Using Phone Lookup” in Chapter 5 for  
information on making records private.  
Assigning a password  
You can assign a password to protect your private records and to lock  
your handheld.  
To assign a password:  
1. Tap the Applications icon  
.
2. Tap the Security icon  
3. Tap the Password box.  
4. Enter a password.  
.
Tap here  
5. Tap OK.  
6. Enter the same password a second time, and tap OK.  
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Changing or deleting a password  
Once you define a password for your handheld, you can change or  
delete it at any time. You must enter the current password before you  
can change or delete it.  
To change or delete your password:  
1. Tap the Password box.  
2. Enter the current password.  
Tap here  
3. Tap OK.  
4. Do one of the following:  
To change the password, enter the new password, and tap OK.  
To delete the password, tap Delete.  
Locking your handheld  
You can also lock your handheld so that you need to enter your  
password to operate it.  
Important: If you lock your handheld, you must enter the exact  
password to re-activate your handheld. If you forget the  
password, you need to perform a hard reset to resume  
using your handheld. Performing a hard reset deletes all  
the records in your handheld; however, you can restore  
all synchronized data at the next HotSync operation. See  
“Performing a hard reset” in Appendix A for details.  
Chapter 3  
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To lock your handheld with a password:  
1. Perform a HotSync operation to synchronize the data between  
your handheld and your computer. See “Other ways to delete  
records” in Chapter 5 for information on synchronizing your data.  
2. Assign a password.  
3. Tap Turn Off & Lock Device.  
Tap Off and  
Lock  
4. Tap Off & Lock.  
5. To start your handheld, turn it on, and then enter the password.  
Recovering from a forgotten password  
If you did not activate the Off & Lock feature and you forget your  
password, you can delete the password from your handheld. Deleting  
a forgotten password also deletes all entries and files marked as  
Private.  
Important: If you synchronize with your computer before deleting a  
forgotten password, your handheld restores your private  
entries the next time you perform a HotSync operation,  
but it does not restore the password.  
To delete a forgotten password:  
1. Tap Forgotten Password.  
2. Tap Yes.  
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Managing Your Applications  
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Chapter 4  
Overview of Basic Applications  
This chapter briefly describes each application and how to open it.  
Your Visor handheld computer includes these basic applications:  
Date Book  
Date Book Plus  
Address Book  
To Do List  
Memo Pad  
Calculator  
CityTime  
Expense  
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Date Book  
Date Book lets you quickly and easily schedule appointments  
or any kind of activity associated with a time and date.  
In Date Book, you can do the following:  
Enter a description of your appointment and assign it to a specific  
time and date.  
Display a chart of your appointments for an entire week. The  
Week View makes it easy to spot available times and any potential  
scheduling overlaps or conflicts.  
Display a monthly calendar to quickly spot days where you have  
morning, lunch, or afternoon appointments.  
Set an alarm to sound prior to the scheduled activity.  
Create reminders for events that are based on a particular date,  
rather than time of day. Birthdays and anniversaries are easy to  
track with your handheld computer.  
Attach notes to individual events for a description or clarification  
of the entry in your Date Book.  
To open Date Book:  
Press the Date Book application button on the front panel of your  
handheld. Date Book opens to today’s schedule.  
Date Book button  
Note: Press the Date Book application button repeatedly to cycle  
through the Day, Week, and Month views.  
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Date Book Plus  
Date Book Plus is an enhanced version of the Date Book  
application. In addition to all the standard Date Book features,  
it provides a variety of advanced views and functions.  
In Date Book Plus, you can do the following:  
View To Do List items in select calendar views.  
Display a chart of your appointments for one or two weeks  
complete with descriptions of each event.  
Display a calendar of an entire year.  
Display a list of your appointments in List View.  
Create unscheduled events that float from one day to the next until  
you complete them.  
Create a Daily Journal to track events with automatic time stamps.  
Save event templates and use them to quickly create similar  
events.  
To open Date Book Plus:  
1. Tap the Applications icon  
2. Tap the Date Book Plus icon  
.
.
Viewicons  
Note: Tap the view icons to select a Date Book Plus view.  
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Address Book  
Address Book enables you to keep names, addresses, phone  
numbers, and other information about your personal or  
business contacts.  
In Address Book, you can do the following:  
Quickly look up or enter names, addresses, phone numbers, and  
other information.  
Enter up to five phone numbers (home, work, fax, car, etc.) or  
e-mail addresses for each name.  
Define which phone number appears in the Address List for each  
Address Book entry.  
Attach a note to each Address Book entry, in which you can enter  
additional information about the entry.  
Assign Address Book entries to categories so that you can  
organize and view them in logical groups.  
To open Address Book:  
Press the Address Book application button on the front panel of  
your handheld. Address Book opens to display the list of all your  
records.  
Address Book button  
Note: Press the Address Book application button repeatedly to cycle  
through the categories in which you have records.  
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To Do List  
To Do List is a convenient place to create reminders and  
prioritize the things that you have to do.  
In To Do List, you can do the following:  
Make a quick and convenient list of things to do.  
Assign a priority level to each task.  
Assign a due date for any or all of your To Do List items.  
Assign To Do List items to categories so that you can organize and  
view them in logical groups.  
Sort your To Do List items either by due date, priority level, or  
category.  
Attach notes to individual To Do List items for a description or  
clarification of the task.  
To open To Do List:  
Press the To Do List application button on the front panel of your  
handheld. To Do List opens to display the category of items you  
last viewed.  
To Do List button  
Note: Press the To Do List application button repeatedly to cycle  
through the categories in which you have items.  
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Memo Pad  
Memo Pad provides a place to take notes that are not associated  
with records in Date Book, Address Book, or To Do List.  
In Memo Pad, you can do the following:  
Take notes or write any kind of message on your handheld  
computer.  
Drag and drop memos into popular computer applications like  
Microsoft Word when you synchronize using Palm™ Desktop  
software and HotSync technology.  
®
Assign memos to categories so that you can organize and view  
them in logical groups.  
Write down phone numbers and other types of information. Later,  
you can copy and paste this information to other applications.  
To open Memo Pad:  
Press the Memo Pad application button on the front panel of your  
handheld. Memo Pad opens to display the last Memo Pad screen  
that you viewed.  
Memo Pad button  
Note: Press the Memo Pad application button repeatedly to cycle  
through the categories in which you have memos.  
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Calculator  
Calculator enables you to perform addition, subtraction,  
multiplication, division and a variety of scientific calculations.  
In Calculator, you can do the following:  
Perform basic calculations.  
Store and retrieve values.  
Display the last series of calculations, which is useful for  
confirming a series of “chain” calculations.  
Switch to advanced mode and perform scientific calculations.  
To open Calculator:  
Tap the Calculator icon  
next to the Graffiti® writing area.  
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CityTime  
CityTime helps you keep track of the time anywhere around  
the globe.  
In CityTime, you can do the following:  
Select a home city as a point of reference.  
Display the day and time in four other cities simultaneously.  
Add a definition for any city that isn’t in the default list.  
Display sunrise and sunset information for your home city.  
To open CityTime:  
1. Tap the Applications icon  
.
2. Tap the CityTime icon  
.
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Expense  
Expense lets you keep track of your expenses and then transfer  
the information to a spreadsheet on your computer.  
In Expense, you can do the following:  
Record dates, types of expenses, amount spent, payment method,  
and other details associated with any money that you spend.  
Assign expense items to categories so that you can organize and  
view them in logical groups.  
Keep track of vendors (companies) and people involved with each  
particular expense.  
Log miles traveled for a particular date or expense category.  
Sort your expenses by date or expense type.  
Transfer your expense information to a Microsoft Excel  
spreadsheet (version 5.0 or later) on your computer. (Microsoft  
Excel is not included in the Visor™ handheld package.)  
To open Expense:  
1. Tap the Applications icon  
.
2. Tap the Expense icon  
.
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Chapter 5  
Common Tasks  
This chapter provides instructions on how to do tasks that you can do  
in most or all of the basic applications. It’s easy to transfer what you  
learn in one application to the others because the structure and  
behavior of all the applications are quite similar. The term “records”  
is used to refer to an individual item in any of the basic applications: a  
single Date Book event, Address Book entry, To Do List item, Memo  
Pad memo, or Expense item.  
Creating records  
You can use the following procedure to create a new record in Date  
Book, Address Book, To Do List, Memo Pad, and Expense.  
To create a record:  
1. Select the application in which you want to create a record.  
2. Tap New.  
3. In Date Book only: Select start and end times for your appointment  
and tap OK.  
4. Enter text for the record.  
5. (Optional) Tap Details to select attributes for the record.  
6. In Address Book and Memo Pad only: Tap Done.  
There’s no need to save the record because your handheld saves it  
automatically.  
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Editing records  
After you create a record, you can change, delete, or enter new text at  
any time. Two screen features tell you when your handheld is in  
editing mode:  
A blinking cursor  
One or more edit lines  
Blinking cursor  
Edit line  
Entering text  
For information on how to enter text using Graffiti writing, the  
onscreen keyboard, or the keyboard attached to your computer, see  
Chapter 2.  
Edit menu  
The Edit menu is available with any screen where you enter or edit  
text. In general, commands available in the Edit menu apply to text  
that you select in an application.  
To select text in an application:  
1. Tap the beginning of the text that you want to select.  
2. Drag the stylus over the text to highlight it (in black).  
Note:  
You can drag across the text to select additional words, or  
drag down to select a group of lines.  
The following commands may appear in an Edit menu:  
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Undo  
Cut  
Reverses the action of the last edit command. For  
example, if you used Cut to remove text, Undo  
restores the text you removed. Undo also  
reverses deletions done by using backspace.  
Removes the selected text and stores it  
temporarily in the memory of your handheld.  
You can paste the text you cut into another area  
of the current application or into a different  
application.  
Copy  
Copies the selected text and stores it  
temporarily in the memory of your handheld.  
You can paste the text that you copy into  
another area of the current application or into a  
different application.  
Paste  
Inserts the text that you cut or copied at the  
selected point in a record. The text you paste  
replaces any selected text. If you did not  
previously cut or copy text, Paste does nothing.  
Select All  
Selects all of the text in the current record or  
screen. This enables you to cut or copy all of the  
text and paste it elsewhere.  
Keyboard  
Opens the onscreen keyboard. When you finish  
with the onscreen keyboard, tap Done.  
Graffiti Help  
Opens screens that show all the Graffiti  
character strokes. Use this command anytime  
you forget a stroke for a character.  
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Deleting records  
To delete a record in any of the basic applications:  
1. Select the record you want to delete.  
2. Tap the Menu icon  
.
3. Tap Record, and then tap the Delete command:  
Date Book: Delete Event  
Address Book: Delete Address  
To Do List: Delete Item  
Memo Pad: Delete Memo  
Expense: Delete Item  
A confirmation dialog box appears. If you want to save a copy of  
the deleted item to an archive file in Palm Desktop software, be  
sure that the check box is checked. If you don’t want to save a copy,  
tap the check box to remove the check.  
4. Tap OK.  
If you choose to save a copy of the selected item, your handheld  
transfers it to the archive file on your desktop the next time you  
perform a HotSync operation.  
Other ways to delete records  
You can also delete records in the following ways:  
In the Details dialog box of the application, tap Delete, and then  
tap OK.  
Delete the text of the record.  
Note:  
In Date Book, if you delete the text of a repeating event,  
you delete all instances of that event.  
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Purging records  
Over time, as you use Date Book, To Do List, and Expense, you’ll  
accumulate records in these applications that have outlived their  
usefulness. For example, events that occurred months ago remain in  
the Date Book, and To Do List items that you marked as completed  
remain in the list, as do Expense items.  
All these outdated records take up memory on your handheld, so it’s  
a good idea to remove them by using Purge. If you think Date Book or  
To Do List records might prove useful later, you can purge them from  
your handheld and save them in an archive file.  
Purging is also available in Mail. See Chapter 7 for more information.  
Purging is not available in Address Book or Memo Pad, so delete  
outdated records from these applications.  
To purge records:  
1. Open the application.  
2. Tap the Menu icon  
.
3. Tap Record, and then tap Purge.  
A confirmation dialog box appears.  
Date Book: Tap the pick list and select how old a record must be  
to be purged. Purge deletes repeating events if the last of the se-  
ries ends before the date that you purge records.  
Date Book, To Do List: If you want to save a copy of the purged  
records to an archive file on your desktop, be sure that the check  
box is checked. If you don’t want to save a copy, tap the check  
box to remove the check box.  
4. Tap OK.  
If you chose to save a copy of the purged records, your handheld  
transfers them to an archive file on your desktop the next time you  
perform a HotSync operation.  
Note: Purging does not happen automatically. You must tap the  
command to make it happen.  
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Exchanging and updating data:  
HotSync operations  
The HotSync process automatically synchronizes — that is, exchanges  
and updates — data between your handheld and Palm Desktop  
software. Changes you make on your handheld or Palm Desktop  
software appear in both places after a HotSync operation. HotSync  
technology synchronizes only the needed portions of files, thus  
reducing synchronization time. You can synchronize your data by  
connecting your handheld directly to your computer with the cradle  
or indirectly with a modem or network. See Chapter 8 for information  
about performing HotSync operations via a modem or network.  
Performing a HotSync operation for the first time  
The first time you synchronize your data, you need to enter user  
information on both the handheld and Palm Desktop software. After  
you enter this information and synchronize, the HotSync Manager  
recognizes your handheld and doesn’t ask for this information again.  
If you are a System Administrator preparing several handhelds for a  
user profile” in Chapter 8 before performing the following steps.  
Important: You must perform your first HotSync operation with a  
local, direct connection, rather than using a modem.  
The following steps assume that you have already installed the Palm  
Desktop software. If you have not installed this software, see  
“Installing Palm Desktop software” in Chapter 1 for instructions.  
To perform a local HotSync operation:  
1. Insert your handheld into the cradle.  
The bottom edge of  
the handheld should  
align smoothly with  
the cradle when it is  
inserted properly.  
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2. If the HotSync Manager is not running, start it: On the Windows  
desktop, click Start, and then choose Programs. Navigate to the  
Palm Desktop software program group and choose HotSync  
Manager. Alternatively, you can start the Palm Desktop software  
which automatically opens the HotSync Manager.  
3. Press the HotSync button on the cradle.  
HotSync  
button  
Important: The first time you perform a HotSync operation, you  
must enter a user name in the New User dialog box and  
click OK. Every handheld should have a unique name. To  
prevent loss of a user’s records, never try to synchronize  
more than one handheld to the same user name.  
The HotSync Progress dialog box appears and synchronization  
begins.  
4. Wait for a message on your handheld indicating that the process is  
complete.  
After the HotSync process is complete, you can remove your  
handheld from the cradle.  
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Categorizing records  
Categorize records in the Address Book, To Do List, Memo Pad, and  
Expense applications so that they are grouped logically and are easy  
to review. (You can also categorize applications. See “Using the  
Applications Launcher” in Chapter 3 for more information.)  
When you create a record, your handheld automatically places it in  
the category that is currently displayed. If the category is All, your  
handheld assigns it to the Unfiled category. You can leave an entry as  
Unfiled or assign it to a category at any time.  
System-defined and user-defined categories  
By default, your handheld includes system-defined categories, such as  
All and Unfiled, and user-defined categories, such as Business and  
Personal.  
You cannot modify the system-defined categories, but you can  
rename and delete the user-defined categories. In addition, you can  
create your own user-defined categories. You can have a maximum of  
15 user-defined categories in each application.  
Address Book contains the QuickList user-defined category, in which  
you can store the names, addresses, and phone numbers you might  
need in emergencies (doctor, fire department, lawyer, etc.).  
Expense contains two user-defined categories, New York and Paris, to  
show how you might sort your expenses according to different  
business trips.  
Note: The illustrations in this section come from Address Book, but  
you can use these procedures in all the applications in which  
categories are available. Categories are not available in Date  
Book.  
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To move a record into a category:  
1. Select the record you want to categorize.  
2. In Address Book only: Tap Edit.  
3. Tap Details.  
4. Tap the Category pick list to display the list of available categories.  
5. Select the category for the record.  
6. Tap OK.  
To display a category of records:  
1. Tap the category pick list in the upper-right corner of the List  
screen.  
Tap here  
2. Select the category you want to view.  
The List screen now displays only the records assigned to that  
category.  
Tip:  
Pressing an application button on the front panel of the  
handheld toggles through all the categories of that application.  
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To define a new category:  
1. Tap the category pick list in the upper-right corner of the screen.  
Tap here  
2. Tap Edit Categories.  
3. Tap New.  
4. Enter the name of the new category, and then tap OK.  
5. Tap OK.  
You can assign any of your records to the new category.  
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To rename a category:  
1. Tap the category pick list in the upper-right corner of the screen.  
2. Tap Edit Categories.  
3. Select the category that you want to rename, and then tap Rename.  
4. Enter the new name for the category, and then tap OK.  
5. Tap OK.  
Tip:  
You can group the records in two or more categories into one  
category by giving the categories the same name. For example,  
if you change the name of the Personal category to Business,  
all records formerly in the Personal category appear in the  
Business category.  
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Finding records  
Your handheld offers several ways to find information quickly:  
All applications: Find locates any text that you specify, always  
starting with the current application.  
Date Book, To Do List, Memo Pad: Phone Lookup displays the Address  
List screen and lets you add the information that appears in this  
list to a record.  
Address Book: The Look Up line lets you enter the first letters of a  
name to scroll immediately to that name.  
Expense: Lookup displays the names in your Address Book that  
have data in the Company field. You can add these names to a list  
of attendees associated with an Expense record.  
Looking up Address Book records  
When working with Address Book, the scroll buttons on the front  
panel of the handheld makes it easy to navigate among your address  
entries.  
In the Address List screen, the scroll buttons move up or down an  
entire screen of records. If you hold down a scroll button, you  
accelerate the scrolling and display every third screen.  
In the Address View screen, the scroll buttons move to the  
previous or next address record.  
You can also use the Address List Look Up feature to quickly scroll to  
any of your Address Book entries.  
To look up an Address Book record:  
1. Display the Address List screen.  
2. Enter the first letter of the name you want to find.  
Look Up line  
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The list scrolls to the first entry that begins with that letter. If  
you write another letter, the list scrolls to the first entry that  
starts with those two letters. For example, writing an “s” scrolls  
to “Sands,” and writing “sm” scrolls further to “Smith.” If you  
sort the list by company name, the Look Up feature scrolls to  
the first letter of the company name.  
3. Tap the record to view its contents.  
Using Find  
You can use Find to locate any text that you specify, in any  
application.  
To use Find:  
1. Tap the Find icon  
.
Tip:  
If you select text in an application before you tap Find, the  
selected text automatically appears in the Find dialog box.  
2. Enter the text that you want to find.  
Find is not case-sensitive. For example, searching for the name  
“davidson” also finds “Davidson.”  
Find locates any word that begin with the text you enter. For ex-  
ample, searching for “plan” finds “planet,” but not “airplane.”  
3. Tap OK.  
Find searches for the text in all records and all notes.  
As your handheld searches for the text, you can tap Stop at any  
time. You may want to do this if the entry you want appears be-  
fore your handheld finishes the search. To continue the search  
after you tap Stop, tap Find More.  
4. Tap the text that you want to review.  
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Using Phone Lookup  
Phone Lookup displays the Address List screen and lets you add the  
information that appears in this list to a record.  
To use Phone Lookup:  
1. Display the record in which you want to insert a phone number.  
The record can be in Date Book, To Do List, or Memo Pad.  
2. Tap the Menu icon  
.
3. Tap Options, and then tap Phone Lookup.  
4. Begin to spell the last name of the name you want to find.  
The list scrolls to the first record in the list that starts with the  
first letter you enter. Continue to spell the name you’re looking  
for, or when you see the name, tap it.  
5. Tap Add.  
The name you selected, along with the other information associated  
with it, is pasted into the record you selected in step 1.  
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Phone Lookup tips  
Write the Graffiti Command stroke “/L” to activate the Phone Lookup  
feature. You can also activate it in the following circumstances:  
While entering text: For example, to insert the full name and phone  
number for someone with the last name “Williams,” write the  
Graffiti characters for “Wi” and then the Phone Lookup  
Command stroke “/L.”  
Assuming you have only one Address Book record that begins  
with “Wi,” your handheld inserts the full name “Fred Williams”  
(and its associated information). If you have more than one name  
that begins with “Wi,” the Phone Lookup screen appears and  
highlights the first record that begins with “Wi.”  
For selected text: Drag to highlight the text, and then write the Phone  
Lookup Command stroke “/L.” Your handheld replaces the  
selected text and adds the name and its associated information.  
Looking up names to add to expense records  
In Expense, Lookup displays the names in your Address Book that  
have data in the Company field. You can add these names to a list of  
attendees associated with an Expense record.  
To add names to an Expense record:  
1. Tap the Expense record to which you want to add names.  
2. Tap Details.  
3. Tap Who.  
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Tap here  
4. Tap Lookup.  
The Attendees Lookup screen displays all the names in your  
Address Book that have data in the Company field.  
5. Select the name you want to add, and then tap Add.  
The name appears in the Attendees screen.  
6. Repeat steps 4 and 5 to add more names.  
7. Tap Done.  
8. Tap OK.  
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Sorting lists of records  
You can sort lists of records in various ways, depending on the  
application. Sorting is available in applications that have List screens:  
Address Book, To Do List, Memo Pad, and Expense.  
Note: You can also assign records to categories. See “Categorizing  
records” earlier in this chapter.  
To sort records in To Do List and Expense:  
1. Open the application to display the List screen.  
2. Tap Show.  
3. Tap the Sort by pick list and select an option.  
4. Tap OK.  
To sort records in Address Book and Memo Pad:  
1. Open the application to display the List screen.  
2. Tap the Menu icon  
.
3. Tap Options, and then tap Preferences.  
Address Book  
Memo Pad  
4. Do one of the following:  
Address Book: Tap the setting you want.  
Memo Pad: Tap the Sort by pick list and select Alphabetic or  
Manual.  
5. Tap OK.  
To sort the Memo List manually, tap and drag a memo to a new  
location in the list.  
Note: To make the list of your memos appear in Palm Desktop  
software as you manually sorted it on your handheld, open  
Memo Pad in Palm Desktop software and click List by. Then  
select Order on handheld.  
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Making records private  
In all basic applications except Expense, you can make individual  
records private. Private records remain visible and accessible,  
however, until you select the Security setting to hide all private  
records. See “Security” in Chapter 3 for more information.  
Hiding private records  
You can hide records that you mark as private. If you define a  
password, you must enter it to display private records.  
To hide private records:  
1. Tap the Applications icon  
2. Tap Security.  
.
3. Tap Hide.  
Tap Hide  
4. Tap Hide to confirm that you want to hide private records.  
To display private records:  
1. Tap the Applications icon  
2. Tap Security.  
.
3. Tap Show.  
If you do not have a password, hidden records become visible.  
If you have a password, the Show Private Records dialog box  
appears. Go to step 4.  
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Tap Show  
4. Enter your password, and then tap Show.  
To make a record private:  
1. Display the entry that you want to make private.  
2. Tap Details.  
3. Tap the Private check box to select it.  
4. Tap OK.  
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Attaching notes  
In all basic applications except Memo Pad, you can attach a note to a  
record. A note can be up to several thousand characters long. For  
example, for an appointment in Date Book, you can attach a note with  
directions to the location.  
To attach a note to a record:  
1. Display the entry to which you want to add a note.  
2. In Address Book only: Tap Edit.  
3. Tap Details.  
4. Tap Note.  
5. Enter your note.  
6. Tap Done.  
A small note icon appears at the right side of any item that has a note.  
Note icon  
To review or edit a note:  
1. Tap the Note icon  
.
.
To delete a note:  
1. Tap the Note icon  
2. Tap Delete.  
3. Tap Yes.  
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Choosing fonts  
In all basic applications except Expense, you can change the font style  
to make text easier to read. You can choose a different font style for  
each application.  
Large font  
Small font  
Bold font  
To change the font style:  
1. Open an application.  
2. Tap the Menu icon  
.
3. Tap Options, and then tap Font.  
4. Tap the font style you want to use.  
Tap here for bold font  
Tap here for large font  
Tap here for small font  
5. Tap OK.  
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Chapter 6  
Application Specific Tasks  
This chapter is organized by application and gives instructions on  
how to do tasks that are specific to each of the following applications:  
Date Book  
Date Book Plus  
Address Book  
To Do List  
Memo Pad  
Calculator  
CityTime  
Expense  
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Date Book  
When you open Date Book, the screen shows the current date and a  
list of times for a normal business day.  
Scheduling an event  
A record in Date Book is called an “event.” An event can be any kind  
of activity that you associate with a day. You can enter a new event on  
any of the available time lines.  
When you schedule an event, its description appears on the time line,  
and its duration is automatically set to one hour. You can easily  
change the start time and duration for any event.  
Note: It’s possible to schedule events that overlap, but Date Book  
makes it easy to find such conflicts. See “Spotting event  
conflicts” later in this chapter.  
You can also schedule events in your Date Book that occur on a  
particular date but have no specific start or end times, such as  
birthdays, holidays, and anniversaries. These are referred to as  
“untimed events.” Untimed events appear at the top of the list of  
times, marked with a diamond. You can have more than one untimed  
event on a particular date.  
You can also schedule a repeating event, such as a weekly meeting,  
and continuous events, such as a three-day conference or a vacation.  
To schedule an event for the current day:  
1. Tap the time line that corresponds to the beginning of the event.  
Tap a time  
line  
Time bar  
shows  
duration  
Enter event  
2. Enter a description of the event. You can enter up to 255 characters.  
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3. If the event is one hour long, skip to step 7. If the event is longer or  
shorter than an hour, tap the time of the event to open the Set Time  
dialog box.  
Tap the  
time of an  
event  
Tip:  
You can also open the Set Time dialog (to select a start  
time) by making sure no event is selected, and then  
writing a number on the number side of the Graffiti  
writing area.  
4. Tap the time columns on the right side of the Set Time dialog to set  
the Start Time.  
Tap to scroll to  
earlier hours  
Start Time  
highlighted  
Tap to change  
hours  
Tap to change  
minutes  
Tap to scroll to  
later hours  
5. Tap the End Time box, and then tap the time columns to set the  
End Time.  
6. Tap OK.  
7. Tap a blank area of the screen to deselect the event. A vertical line  
appears next to the time, indicating the duration of the event.  
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To schedule an event for another day:  
1. Select the date you want for the event by doing one of the  
following:  
Tap the day of the week that you want in the date bar at the top of  
the screen. If necessary, tap the Previous week or Next week scroll  
arrows to move to another week.  
Previous  
week  
Next  
week  
Tap to select a day of  
the current week  
Tip:  
You can also use the scroll buttons on the front panel of  
your handheld to move forward or backward one day at  
a time.  
Tap Go To at the bottom of the screen to open the Go to Date  
dialog box. Select a date by tapping a year, month, and day in the  
calendar.  
Previous year  
Next year  
Tap to select a  
month  
Tap to select a  
day  
Tap to select  
current date  
Tip:  
In the Go to Date dialog box, you can also use the scroll  
buttons on the front panel of your handheld to move  
forward or backward one month at a time.  
2. After you locate the date, follow the steps for scheduling an event  
for the current day.  
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To schedule an untimed event:  
1. Select the date that you want for the event as described in “To  
schedule an event for another day.”  
2. Tap New.  
3. Tap OK, so that no start or end times are defined for the new event.  
Tip:  
You can also create a new untimed event by making sure  
no event is selected and then writing letters in the Graffiti  
writing area.  
4. Enter a description of the event.  
New  
untimed  
event  
No time  
selected  
5. Tap a blank area on the screen to deselect the untimed event.  
Note: If you create an event and decide later that there is no  
particular start or end time, you can easily change it to an  
untimed event. Tap the time of the event in the Date Book  
screen, tap No Time, and then tap OK.  
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Rescheduling an event  
You can easily make changes to your schedule with your handheld.  
To reschedule an event:  
1. Tap the event you want to reschedule.  
2. Tap Details.  
3. To change the time, tap the Time box and select a new time.  
4. To change the date, tap the Date box and select a new date.  
5. Tap OK.  
Setting an alarm for an event  
The Alarm setting enables you to set an audible alarm for events in  
your Date Book. You can set an alarm to sound minutes, hours, or  
days before an event. The default Alarm setting is 5 minutes before the  
time of the event, but you can change this to any number of minutes,  
hours, or days.  
When you set an alarm, this icon  
appears to the far right of the  
event with the alarm. When the alarm tone sounds, a reminder  
message also appears onscreen.  
To set an alarm for an event:  
1. Tap the event to which you want to assign an alarm.  
2. Tap Details.  
3. Tap the Alarm check box to select it.  
The default setting, 5 Minutes, appears.  
4. Tap the pick list to select Minutes, Hours, or Days.  
5. Select the 5 and enter any number from 0 to 99 (inclusive) as the  
number of time units.  
Enter number of  
time units here  
Tap here to  
select unit of time  
6. Tap OK.  
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Alarm for untimed events: You can set a silent alarm for an untimed event.  
In this case, the alarm triggers at the specified period of minutes,  
hours, or days before midnight (beginning) of the day of the untimed  
event. No audible alarm sounds for an untimed event; instead, the  
reminder message appears onscreen.  
For example, you set an alarm for an untimed event that occurs on  
February 4th. If the alarm is set for 5 minutes, the reminder message  
appears at 11:55 PM on the night of February 3rd. The reminder  
remains onscreen until you turn on your handheld and tap OK to  
dismiss it.  
Scheduling repeating or continuous events  
The Repeat function lets you schedule events that recur at regular  
intervals or extend over a period of consecutive days.  
A birthday is a good example of an event that repeats annually.  
Another example is a weekly guitar lesson that falls on the same day  
of the week and the same time of day.  
A business trip or a vacation is an example of a continuous event.  
To schedule a repeating or continuous event:  
1. Tap the event.  
Typically, a continuous event is an untimed event.  
2. Tap Details.  
3. Tap the Repeat box to open the Change Repeat dialog box.  
Tap the  
Repeat  
box  
4. Tap Day, Week, Month, or Year to set how often event repeats.  
For a continuous event, tap Day.  
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5. Enter a number that corresponds to how often you want the event  
to repeat on the Every line.  
For example, if you select Month and enter the number 2, the  
event repeats every other month.  
6. To specify an end date for the repeating or continuous event, tap  
the End on pick list and tap Choose Date. Use the date picker to  
select an end date.  
7. Tap OK.  
After you schedule a repeating or continuous event, this icon  
appears to the far right of the event.  
Considerations for repeating or continuous events  
Keep the following points in mind:  
If you change the start date of a repeating event, your handheld  
calculates the number of days you moved the event. Your  
handheld then automatically changes the end date to maintain the  
duration of the repeating event.  
If you change the repeat interval (e.g., daily to weekly) of a  
repeating event, past occurrences (prior to the day on which you  
change the setting) are not changed, and your handheld creates a  
new repeating event.  
If you change the date of an occurrence of a repeating event (e.g.,  
from January 14th to January 15th) and apply the change to all  
occurrences, the new date becomes the start date of the repeating  
event. Your handheld adjusts the end date to maintain the  
duration of the event.  
If you change other repeat settings (e.g., time, alarm, private) of a  
repeating event and apply the change to all occurrences, your  
handheld creates a new event. The start date of this new event is  
the day on which the setting is changed. Past occurrences (prior to  
the day of the change) are not changed.  
If you apply a change to a single occurrence of a repeating event  
(e.g., time), that occurrence no longer shows the Repeat icon  
.
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Changing the Date Book view  
In addition to displaying the calendar for a specific day, you can also  
display a whole week or month, as well as the current time.  
Note: The Date Book Plus application includes additional calendar  
views and extended features. You can select Date Book Plus as  
your default Date Book application. See “Selecting the default  
Date Book” later in this chapter for details.  
To cycle through Day, Week, and Month views:  
Press the Date Book application button repeatedly to display the  
next view.  
To display the current time:  
Tap the date in the date bar to display the current time. After a few  
seconds, the date reappears.  
Tap the date  
Current time displays  
Working in Week View  
Week View shows the calendar of your events for an entire week. This  
view lets you quickly review your appointments and available time  
slots. In addition, the graphical display helps you spot overlaps and  
conflicts in your schedule.  
To display the Week View:  
1. Tap the Week View button.  
Week View  
2. Tap the navigation controls to move forward or backward a week  
at a time, or to display details of an event.  
Note:  
The Week View also shows untimed events and events  
that are before and after the range of times shown.  
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Previous  
week  
Next  
week  
Tap for that day  
Bar indicates earlier event  
Dot indicates untimed event  
Bar indicates later event  
3. Tap an event to show a description of the event.  
Event details  
Tap to show event details  
Tips for using Week View  
Keep the following points in mind:  
To reschedule an event, tap and drag the event to a different time  
or day.  
Tap a blank time on any day to move to that day and have the time  
selected for a new event.  
Tap any day or date that appears at the top of the Week View to  
move directly to that day without selecting an event.  
The Week View shows the time span defined by the Start Time  
and End Time in the Date Book Preferences settings. If you have  
an event before or after this time span, a bar appears at the top  
or bottom of that day's column. Use the onscreen scroll arrows  
to scroll to the event.  
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Working in Month View  
The Month View screen shows which days have events scheduled.  
Dots and lines in the Month View indicate events, repeating events,  
and untimed events.  
Previous/next month  
Dashed line indicates continuous event  
Dots on right side indicate events  
Dots below date indicate untimed events  
Month View button  
You can control the dots and lines that appear in the Month View. See  
“Options menu” later in this chapter.  
Tips for using Month View  
Keep the following points in mind:  
Tap a day in the Month View to display that day in the Day View.  
Tap the scroll arrows in the upper-right corner to move forward or  
backward a month.  
Tap Go to to open the date selector and select a different month.  
Use the scroll buttons on the front panel of your handheld to move  
between months. Press the upper half of the button to display the  
previous month, the lower half to display the next month.  
Spotting event conflicts  
With the ability to define specific start and end times for any event, it’s  
possible to schedule events that overlap (an event that starts before a  
previous event finishes).  
An event conflict (time overlap) appears in the Week View as  
overlapping bars. The Day View displays overlapping brackets to the  
left of the conflicting times.  
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Event  
conflicts  
Date Book menus  
Date Book menus are shown here for your reference, and Date Book  
features that are not explained elsewhere in this guide are described  
here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
Record menu  
Options menu  
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Display Options Enables you to change Date Book’s appearance  
and which events display.  
Show Time Bars. Activates the time bars that  
appear in the Day View. The time bars show  
the duration of an event and illustrate event  
conflicts.  
Compress Day View. Controls how times appear  
in the Day View. When Compress Day View  
is off, all time slots display. When it is on,  
start and end times display for each event, but  
blank time slots toward the bottom of the  
screen disappear to minimize scrolling.  
Month View settings. These check boxes apply to  
the Month View of the Date Book. You can  
activate any or all of these settings to show  
that you have Timed, Untimed, or Daily  
Repeating events in the Month View only.  
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Preferences  
Start/End Time. Defines the start and end times  
for Date Book screens. If the time slots you  
select do not fit on one screen, you can tap the  
scroll arrows to scroll up and down.  
Alarm Preset. Automatically sets an alarm for  
each new event. The silent alarm for untimed  
events is defined by minutes, days, or hours  
before midnight of the date of the event.  
Alarm Sound. Sets the tone of the alarm.  
Remind Me. Defines how many times the alarm  
sounds. The choices are Once, Twice, 3 Times,  
5 Times, and 10 Times.  
Play Every. Defines how often the alarm sounds.  
The choices are Minute,  
5 minutes, 10 minutes, and 30 minutes.  
About Date  
Book  
Shows version information for Date Book.  
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Date Book Plus  
In addition to all the standard Date Book features, Date Book Plus  
provides three extra views: Week View with Text, Year View, and List  
View. Date Book Plus also includes advanced features such as floating  
events, To Do List integration, the Daily Journal, and templates.  
This section describes the views and features which are unique to Date  
Book Plus. See “Date Book” earlier in this chapter for information on  
the standard Date Book features.  
Working in Week View with Text  
The Week View with Text shows an entire week with a description of  
each scheduled event. This view can display one or two weeks at a  
time and can include To Do items that are due on the dates shown.  
Toggle between  
1 and 2 weeks  
Scroll to  
more events  
Dot indicates  
more events  
Week View with  
Text button  
Box indicates  
To Do item  
Tips for using Week View with Text  
Keep the following points in mind:  
Tap a day to display that day in the Day View.  
Tap the scroll arrows in the upper-right corner to move forward or  
backward a week. You can also use the scroll buttons on the front  
panel of your handheld.  
Tap Go to open the date selector and select a different week or a  
specific date.  
Tap the number of weeks to toggle between a one week view and  
a two week view.  
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Working in Year View  
The Year View shows an overview of your calendar for an entire year.  
Description of event  
on selected date  
Dot indicates  
scheduled events  
Indicates  
selected date  
Scroll to  
other days  
Year View button  
Tips for using Year View  
Keep the following points in mind:  
Tap a day to display events for that day in the title bar. A minus  
sign indicates only one event is scheduled on that day. A plus sign  
indicates multiple events are scheduled on that day.  
Tap the scroll arrows in the upper-right corner to move forward or  
backward a year. You can also use the scroll buttons on the front  
panel of your handheld.  
Tap the scroll arrows in the lower-right corner to move forward or  
backward a day.  
Tap Prefs to set display options.  
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Working in List View  
The List View is a text oriented view that is integrated with To Do List.  
It displays a list of events and To Do items for the selected week(s).  
Selected  
week’s dates  
Scroll to  
other weeks  
List View button  
Tips for using List View  
Keep the following points in mind:  
Tap a line to select it. The start and end time display briefly in the  
title bar. To redisplay the event details, tap to the left of the  
description.  
Tap the description of the selected line to display the event in Day  
View.  
Tap the scroll arrows in the upper-right corner to move forward or  
backward a week. You can also use the scroll buttons on the front  
panel of your handheld.  
Tap Go to open the date selector and select a different week or a  
specific date.  
Tap Prefs to set display options.  
Working with floating events  
Date Book Plus can include events that are a combination of a To Do  
List item and a Date Book event. These events are called “floating  
events.” Floating events are not assigned to a specific date, but can still  
be timed or untimed, can have alarms, and can repeat. If a floating  
event is not completed by midnight, it automatically advances to the  
next day until you mark it complete.  
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You can distinguish a floating event from an integrated To Do List  
item by the circle that appears next to the floating event (in place of the  
To Do List item priority number and check box). Floating events  
appear in alphabetical order at the top of the Day View screen  
between any integrated To Do List items and untimed events.  
To create a floating event:  
1. Tap the Day View button.  
2. Tap New and select Floating Event from the list.  
Tap to create a floating event  
3. Enter a description of the event.  
4. Tap a blank area on the screen to deselect the floating event.  
To mark a floating event complete:  
Tap the circle to the right or left of the event.  
Tips for using floating events:  
To prioritize floating events, enter a number followed by a space  
or dash as the first few characters of the description.  
To convert an existing event to a floating event, select the event,  
tap Details and select Float as the Type.  
When you complete a repeating floating event, it marks only the  
current occurrence of the event as complete.  
Avoid scheduling a floating event that repeats daily. These events  
can accumulate quickly unless you complete them each day.  
When viewing a floating event in a desktop application, the Note  
field will contain a series of characters: ##f@@@@@@ for an  
incomplete event and ##c@@@@@@ for a complete event. Do not  
remove or edit these characters.  
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Working with To Do List items  
Date Book Plus can create and display To Do List items. To Do List  
items appear in priority order at the top of the Day View screen.  
To create To Do List items in Date Book Plus:  
1. Tap the Day View button.  
2. Tap New and select To Do from the list.  
Tap to create a To Do List item  
3. Enter a description of the To Do List item.  
4. Tap a blank area on the screen to deselect the item.  
To mark a To Do List item complete:  
Tap the check box next to the item.  
Tips for using To Do List items:  
When you create a To Do List item in Date Book Plus, the priority  
and category are based on the settings in the Create Options dialog  
box. See “To Do Preferences” later in this chapter for details.  
If a To Do List item does not appear in Date Book Plus, confirm  
that the category assigned to the item is selected. See “To Do  
Preferences” later in this chapter for more information.  
If you do not complete a To Do List item on or before the due date,  
then an ! (exclamation mark) appears next to the item as a  
reminder that it is overdue.  
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Using the Daily Journal  
You can use the Daily Journal feature to record events as they occur.  
Events are recorded with automatic time-stamping as Date Book Plus  
Notes so they do not clutter your schedule. The Daily Journal is  
especially useful for tracking activities such as sales calls, start and  
end times for consulting or other work, or keeping a record of how  
you spend your time at the office.  
To create a Daily Journal entry:  
1. Tap the Day View button.  
2. Tap New and select Daily Journal from the list.  
Date Book Plus creates an untimed event, opens a Note for this  
event, and inserts the current time. If you’ve already started a  
journal for the current day, Date Book Plus opens the existing  
journal and inserts a new entry.  
Tap to create a Daily Journal  
3. Enter a description for the journal entry.  
4. Tap Done.  
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Using templates  
You can use templates to create a list of standard events. You can then  
select an event from this list and add it to your calendar. Since Date  
Book Plus saves all the event attributes, including alarms and notes,  
templates can really save you time when entering reminder notices or  
events that recur on different days and times.  
To create a template:  
1. Select the event you want to save as a template.  
2. Tap the Menu icon  
.
3. Tap Record, and then tap Create Template.  
To schedule a template event:  
1. Go to the date on which you want to schedule the event.  
2. Tap the time line that corresponds to the beginning of the event.  
3. Tap the Day View button.  
4. Tap New and select Template from the list.  
Tap to create an event  
from a template  
5. Select the event from the Appointment Templates list.  
6. Tap OK.  
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Using snooze alarms  
When you set alarms in Date Book Plus, the Reminder & Snooze  
dialog box appears in place of the standard reminder message. You  
can use this dialog box to reset the alarm to sound in a specified period  
of time.  
Selecting the default Date Book  
The default Date Book is the application that appears when you press  
the Date Book button on the front of your handheld. By default, this is  
the standard Date Book application. If you prefer, you can select Date  
Book Plus as your default application.  
To select the default Date Book:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap Default Date Book.  
3. Tap Date Book or Date Book+.  
4. Tap OK.  
Date Book Plus menus  
Date Book Plus menus are shown here for your reference, and Date  
Book Plus features that are not explained elsewhere in this guide are  
described here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
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Record menu  
New To Do  
Creates a new To Do List item and adds it to your  
Date Book Plus and To Do List database.  
Duplicate Item Creates a copy of the selected event and opens the  
Details dialog box for the new event.  
UnDelete from Restores the last event you deleted from Date  
Archive  
Book Plus (provided it was stored in the Archive  
file). You can select this command repeatedly to  
restore additional events.  
Options menu  
Week View  
Day View  
Week View with Text  
Month View  
Year View  
Chapter 6  
List View  
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Preferences  
Start/End Time. Defines the start and end times  
for Date Book Plus screens. If the time slots you  
select do not fit on one screen, you can tap the  
scroll arrows to scroll up and down.  
Event Duration. Defines the default duration for  
new events.  
Week Start. Defines the first day of the week.  
This setting overrides the System Preferences  
setting for all Date Book Plus views.  
Initial View. Defines the view that appears when  
you start Date Book Plus.  
Button Views. Defines which views display  
when you press the Date Book button  
repeatedly. By default, all views appear.  
Display Options. Opens the Display Options  
dialog box where you can define the following  
options:  
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Display Options  
Show Time Bars. Activates the time bars that  
appear in the Day View. The time bars  
show the duration of an event and  
illustrate event conflicts  
Compress Day View. Controls how times  
appear in the Day View. When Compress  
Day View is off, all time slots display.  
When it is on, start and end times display  
for each event, but blank time slots toward  
the bottom of the screen disappear to  
minimize scrolling.  
Show PM Label. Displays a “p” after PM  
times.  
Hide End Times. Removes all time bars and  
end times from the display.  
Scroll Before Day Move. Determines whether  
the front panel scroll buttons will scroll up  
and down within the current day before  
scrolling to the previous or next day.  
Auto-scroll Time. Displays events based on  
the time of day when the Day View  
contains more than one screen of  
information.  
Float Advance at Midnight. Advances floating  
events to the next day at midnight of the  
current day.  
Hide Completed Floating Events. Removes  
completed floating events from the Date  
Book Plus display.  
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Alarm  
Preferences  
Alarm Sound. Sets the tone of the alarm.  
Snooze Sound. Sets the tone of the snooze alarm.  
Remind Sound. Sets the tone of the reminder  
alarm. The reminder alarm sounds when the  
snooze alarm is not acknowledged.  
Play Sound. Defines how many tones the alarm  
emits before it stops. The choices are Once,  
Twice, 3 Times, 5 Times, 10 Times, and 100  
Times.  
Repeat Alarm. Defines how many times the  
alarm repeats when it is not acknowledged.  
The choices are Once, Twice, 3 Times, 5 Times,  
and 10 Times.  
Every. Defines how often the alarm sound  
repeats. The choices are Minute, 5 minutes, 10  
minutes, and 30 minutes.  
Alarm Preset. Automatically sets an alarm for  
each new event. The silent alarm for untimed  
events is defined by minutes, days, or hours  
before midnight of the date of the event.  
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To Do  
Preferences  
Show Categories. Displays the To Do List items  
in the categories you select.  
Priorities Displayed. Displays To Do List items  
with the selected priority level. The choices are  
1 only, 1-2, 1-3, 1-4, and 1-5.  
Show Priority. Displays the priority level for To  
Do List items.  
Show Completed Items. Displays completed To  
Do List items.  
Show Undated Items. Shows all To Do List items  
that have not been assigned a due date.  
Show Dated Items. Shows all To Do List items  
that have been assigned a due date.  
Days before Due Date. Defines the number of days  
before the due date that an item will appear in  
Day View as a To Do List item.  
Create Options. Opens the Create Options dialog  
box where you can select the default priority  
and category for To Do Items you create in  
Date Book Plus.  
Go to Week  
Enables you to jump to a specific week by tapping  
the week number in the current year.  
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Week  
Preferences  
Time Format. Defines the format of the time  
display. The choices are No Time, 11p, 11:30p,  
23, 23:30.  
Display To Do. Defines where To Do List items  
will appear on the Date Book Plus screen. The  
choices are Top, Bottom, and Hide.  
Week Start. Defines the first day of the week for  
Week View with Text.  
Wordwrap Single Entry. Wraps text in cells that  
contain a single event to display as much text  
as will fit in the cell.  
Hide Untimed Floating Events. Removes untimed  
floating events from the Week View with Text  
display.  
Show Journal. Displays a Daily Journal entry.  
Include Week Numbers in Title. Displays the  
selected week number in the title bar.  
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Month  
Preferences  
Show Timed Events. Displays events that you  
assigned to a specific time.  
Show Untimed Events. Displays events that you  
assigned to a date, but did not assign to a  
specific time.  
Show Daily Repeating Events. Displays events that  
repeat each day.  
Include Week Numbers in Title. Displays week  
numbers in the title bar for the first and last  
weeks in the month.  
Show Zero Duration Events. Displays events that  
have no duration in the Month View display.  
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Year  
Preferences  
Hide Floating and Done Items. Removes floating  
events and completed To Do List items from  
the Year View display.  
Hide Untimed Events. Removes untimed events  
from the Year View display.  
Hide Zero Duration Events. Removes events  
without a duration from the Year View  
display.  
Hide Events <. Removes events that are shorter  
than the time you specify from the Year View  
display. The choices are 0.5, 1, 2, 4, 8, and 12.  
Hide Daily Repeating Events. Removes events that  
repeat daily from the Year View display.  
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List View  
Preferences  
Date Book. Determines which type of events  
appear in the List View display. The choices  
are: Appt, Float, Done, Alarms Only, and  
Repeat events only appear once.  
To Do. Determines which type of To Do List  
items appear in the List View display. The  
choices are All, Not Complete, Complete, and  
None. If you choose either Not Complete or  
Complete, you also have the following choices:  
Dated & Undated, Dated only, and Undated  
only.  
Filter by Text. Displays events that contain the  
text you enter in this field and hides events that  
do not contain this text.  
Show. Determines the type of information that  
will appear for each event. The choices are Day  
Name and Time.  
About Date  
Book+  
Shows version information for Date Book Plus.  
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Address Book  
Address Book is the application in which you store name and address  
information about people or businesses.  
Creating an Address Book entry  
A record in Address Book is called an “entry.” You can create entries  
on your handheld, or you can use Palm Desktop software to create  
entries on your computer and then download the entries to your  
handheld with your next HotSync operation.  
Palm Desktop software also has data import capabilities that enable  
you to load database files into Address Book on your handheld.  
See “Importing data” in Chapter 2 and Palm Desktop online Help for  
more information.  
To create a new Address Book entry:  
1. Press the Address Book application button  
handheld to display the Address List.  
on the front of your  
2. Tap New.  
Cursor  
at Last  
name  
Tap New  
3. Enter the last name of the person you want to add to your  
Address Book.  
Note:  
The handheld automatically capitalizes the first letter of  
each field (except numeric and e-mail fields). You do not  
have to use the Graffiti capital stroke to capitalize the first  
letter of the name.  
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4. Use the Next Field Graffiti stroke to move to the First Name field.  
Next Field  
Tip:  
You can also move to any field by tapping it directly.  
5. Enter the person's first name in the First Name field.  
6. Enter the other information that you want to include in this entry.  
7. Tap the scroll arrows to move to the next page of information.  
8. After you finish entering information, tap Done.  
Tap Done  
Tip:  
To create an entry that always appears at the top of the  
Address List, begin the Last name or Company field with a  
symbol, as in *If Found Call*. This entry can contain contact  
information in case you lose your handheld.  
Selecting types of phone numbers  
You can select the types of phone numbers or e-mail addresses that  
you associate with an Address Book entry. Any changes you make  
apply only to the current entry.  
To select other types of phone numbers in an entry:  
1. Tap the entry that you want to change.  
2. Tap Edit.  
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3. Tap the pick list next to the label you want to change.  
Tap  
triangle  
4. Select a new label.  
Changing Address Entry details  
The Address Entry Details dialog box provides a variety of options  
that you can associate with an entry.  
To open the Address Entry Details dialog box:  
1. Tap the entry whose details you want to change.  
2. Tap Edit.  
3. Tap Details.  
4. Select any of the following settings:  
Show in List Select which type of phone or other information  
appears in the Address List screen. Your options  
are Work, Home, Fax, Other, and E-mail.  
Category  
Private  
Assign the entry to a category.  
Hide this entry when Security is turned on.  
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Address Book menus  
Address Book menus are shown here for your reference, and Address  
Book features that are not explained elsewhere in this guide are  
described here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
The Record and Options menus differ depending on whether you’re  
displaying the Address List screen or the Address View screen.  
Record menus  
Address List  
Address View  
Options menus  
Address View  
Address List  
Preferences  
Remember last category. Determines how  
Address Book appears when you return to it  
from another application. If you select this  
check box, Address Book shows the last  
category you selected. If you clear it, Address  
Book displays the All category.  
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RenameCustom These custom fields appear at the end of the  
Fields  
Address Edit screen. Rename them to identify the  
kind of information you enter in them. The names  
you give the custom fields appear in all entries.  
About Address  
Book  
Shows version information for Address Book.  
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To Do List  
A To Do List item is a reminder of some task that you have to  
complete. A record in To Do List is called an “item.”  
To create a To Do List item:  
1. Press the To Do List application button  
handheld to display the To Do List.  
on the front of your  
2. Tap New.  
New To  
Do item  
Tap New  
3. Enter the text of the To Do List item. The text can be longer than  
one line.  
4. Tap anywhere onscreen to deselect the To Do List item.  
Tip:  
If no To Do List item is currently selected, writing in the  
Graffiti writing area automatically creates a new item.  
Setting priority  
The priority setting for items lets you arrange the tasks in your To Do  
List according to their importance or urgency. The default setting for  
the To Do List is to arrange items by priority and due date, with  
priority 1 items at the top. If you have a number of items in your list,  
changing an item’s priority setting may move its position in the list.  
Note: When you create a new To Do List item, its priority is  
automatically set to level 1, the highest (most important) level.  
If you select another item first, however, the item you create  
appears beneath the selected item and is given the same  
priority as the selected item.  
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To set the priority of a To Do List item:  
1. Tap the Priority number on the left side of the To Do List item.  
Tap here  
Tap to  
select  
priority  
2. Tap the Priority number that you want to set (1 is most important).  
Checking off a To Do List item  
You can check off a To Do List item to indicate that you’ve completed  
it. You can set the To Do List to record the date that you complete the  
To Do List item, and you can choose to show or hide completed items.  
See “To Do Show Options” later in this chapter.  
To check off a To Do List item:  
Tap the check box on the left side of the item.  
Completed  
To Do List  
item  
Changing To Do List item details  
The To Do Item Details dialog box enables you to change settings for  
individual items.  
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To display the To Do Item Details dialog box:  
1. Tap the text of the item whose details you want to change.  
2. Tap Details.  
Setting a due date  
You can associate a due date with any To Do List item. You can also  
sort the items that appear in the list based on their due date.  
To set a due date for a To Do List item:  
1. In the Details dialog box, tap “No Date” to open the Due Date pick  
list.  
Tap here  
2. Tap the date that you want to assign the item:  
Today  
Assigns the current date.  
Assigns tomorrow’s date.  
Tomorrow  
One week later  
Assigns the date exactly one week from the  
current date.  
No Date  
Removes the due date from the item.  
Choose date  
Opens the date selector, where you can  
choose any date that you want for the item.  
3. Tap OK.  
Tip:  
If you turn on the Show Due Dates option in the To Do Show  
options dialog, you can tap directly on the due date in the To  
Do List to open the pick list shown in step 2.  
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To Do Show Options  
The Show Options dialog box enables you to control the appearance  
of To Do List.  
To change the Show Options settings:  
1. In To Do List, tap Show.  
2. Select any of the following settings:  
Show  
Completed  
Items  
Displays your completed items in the To Do  
List. If you turn off this setting, your To Do  
items disappear from the list when you  
complete (check) them.  
Items that no longer appear on the list because  
you turn off this setting have not been deleted.  
They are still in the memory of your handheld.  
Purge completed items to remove them from  
memory.  
Show Only Due Shows only the items that are currently due,  
Items  
past due, or have no due date specified. When  
this setting is active, items that are not yet due  
do not appear in the list until their due date.  
Record  
Completion  
Date  
Replaces the due date with the actual date  
when you complete (check) the item. If you do  
not assign a due date to an item, the  
completion date still records when you  
complete the item.  
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Show Due Dates Displays the due dates associated with items  
in the To Do List and displays an exclamation  
mark next to items that remain incomplete  
after the due date passes.  
Show Priorities Shows the priority setting for each item.  
Show  
Shows the category for each item.  
Categories  
3. Tap OK.  
To Do List menus  
To Do List menus are shown here for your reference, and To Do List  
features that are not explained elsewhere in this guide are described  
here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
Record menu  
Options menu  
About To Do List Shows version information for To Do List.  
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Memo Pad  
A memo can contain up to 4,000 characters. The number of memos  
you can store is dependent only on the memory available on your  
handheld. A record in Memo Pad is called a “memo.”  
To create a new memo:  
1. Press the Memo Pad application button  
handheld to display the Memo List.  
on the front of your  
2. Tap New.  
Tap New  
Tip:  
In the Memo List screen, you can also begin writing in  
the Graffiti writing area to create a new memo. The first  
letter is automatically capitalized and begins your new  
memo.  
3. Enter the text you want to appear in the memo. Use the carriage  
return stroke to move down to new lines in the memo.  
4. Tap Done.  
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Reviewing memos  
The first line of a memo appears in the Memo List. This makes it easy  
to locate and review your memos.  
To review a memo:  
1. In the Memo List, tap the text of the memo.  
Tap a  
memo to  
reviewits  
contents  
2. Review or edit the text in the memo.  
3. Tap Done.  
Memo Pad menus  
Memo Pad menus are shown here for your reference, and Memo Pad  
features that are not explained elsewhere in this guide are described  
here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
The Record and Options menus differ depending on whether you’re  
displaying the Memo List or an individual memo.  
Record menus  
Memo List  
Memo screen  
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Options menus  
Memo List  
Memo screen  
Go to Top of  
Page  
Moves to the top (first) line of the memo.  
Go to Bottom of Moves to the bottom (last) line of the memo.  
Page  
Preferences  
Displays the Memo Preferences dialog box,  
where you define the sort order for memos.  
About Memo  
Pad  
Shows version information for Memo Pad.  
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Calculator  
Calculator includes two operating modes: Basic and Advanced. In  
Basic mode you can perform simple mathematical calculations. In  
Advanced mode you can access scientific functions and perform  
sophisticated math calculations. This section explains how to select  
the operating mode and use the buttons and menu options available  
in each mode.  
Selecting the Calculator mode  
The Change Mode dialog enables you to choose whether you want to  
work in Basic Calculator mode or Advanced Calculator mode. You  
can change modes at any time.  
To select the Calculator mode:  
®
1. Tap the Calculator icon  
2. Tap the Menu icon  
next to the Graffiti writing area.  
.
3. Tap Options, and then tap Change Mode.  
4. Tap Basic or Advanced as the mode.  
5. Tap OK.  
Using the Basic Calculator buttons  
The Basic Calculator includes the following buttons.  
Clears the last number you entered. Use this button if  
you make a mistake while entering a number in the  
middle of a calculation. This button enables you to re-  
enter the number without starting the calculation over.  
Clears the entire calculation and enables you to begin a  
fresh calculation.  
Toggles the current number between a negative and  
positive value. If you want to enter a negative number,  
enter the number first and then press the +/- button.  
Places the current number in memory. Each new  
number you enter with the M+ button is added to the total  
already stored in memory. You can add either a  
calculated value or a number you enter by pressing the  
number buttons. Pressing this button has no effect on  
the current calculation (or series of calculations); it  
merely places the value into memory until it is recalled.  
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Recalls the stored value from memory and inserts it in  
the current calculation.  
Clears any value that is stored in the Calculator  
memory.  
Displaying Recent Calculations  
The Basic Calculator’s Recent Calculations command enables you to  
review the last series of calculations and is particularly useful for  
confirming a series of “chain” calculations.  
To display recent calculations:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap Recent Calculations.  
3. After you finish reviewing the calculations, tap OK.  
Using the Advanced Calculator mode  
The Advanced Calculator screen consists of three regions. Each region  
performs a different function to help you perform a variety of  
calculations.  
Tap here  
to change  
views  
View specific buttons  
change with view  
Primary buttons  
available in all views  
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Using the Advanced Calculator buttons  
In addition to most of the Basic Calculator buttons, the Primary  
buttons are available in all the Advanced Calculator views. The  
remaining buttons are available only in specific views.  
Primary buttons  
Clears the entire calculation and enables you to begin a  
fresh calculation.  
Clears the last digit you entered. Use this button if you  
make a mistake while entering a number in the middle  
of a calculation. This button enables you to re-enter the  
number without starting the calculation over.  
Enters an exponent symbol in the calculation.  
Opens the Constants dialog box where you can select a  
constant to include in the calculation.  
Opens the Store in which memory dialog box where you  
can select the memory bank in which you want to store  
the current value. Advanced Calculator has ten memory  
banks.  
Opens the Recall which memory dialog box where you  
can select the memory bank from which you want to  
recall a value.  
Math buttons  
Squares the current value.  
Calculates the value of x raised to the y power.  
Calculates the value of a common (base 10)  
antilogarithm.  
Calculates the value of a natural (base e) antilogarithm.  
Calculates the reciprocal of the current number.  
Displays the integer portion of a decimal value.  
Calculates the square root of the current number.  
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Calculates the inverse of x to the y power.  
Calculates the common (base 10) logarithm.  
Calculates the natural (base e) logarithm.  
Displays the remainder of x/y.  
Displays the decimal portion of a decimal value.  
Trigonometry buttons  
Calculates the sine of the current number.  
Calculates the cosine of the current number.  
Calculates the tangent of the current number.  
Calculates the hyperbolic sine of the current number.  
Calculates the hyperbolic cosine of the current number.  
Calculates the hyperbolic tangent of the current number.  
Calculates the arc (inverse) sine of the current number.  
Calculates the arc (inverse) cosine of the current  
number.  
Calculates the arc (inverse) tangent of the current  
number.  
Calculates the arc (inverse) hyperbolic sine of the  
current number.  
Calculates the arc (inverse) hyperbolic cosine of the  
current number.  
Calculates the arc (inverse) hyperbolic tangent of the  
current number.  
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Finance buttons  
Finance buttons enable you to find an unknown variable value based  
on a group of known variable values.  
To solve a finance variable:  
1. Enter a value and tap the corresponding button.  
2. Repeat step 1 until you’ve entered four of the following five  
variables: N, APR, PV, Pmt, and FV.  
3. Tap Edit.  
4. Tap the variable you want to solve.  
Note:  
The variable line must be completely blank. Erase all  
values on the line including zero.  
5. Tap Solve.  
6. Tap Done.  
Stores the current number as the total number of  
payments over the life of the loan.  
Stores the current number as the annual percentage rate  
of interest.  
Stores the current number as the number of payments  
per year.  
Stores the current number as the initial loan amount.  
Stores the current number as the payment amount.  
Stores the current number as the compounded loan  
amount including interest.  
Opens the Time Value of Money dialog box where you  
can modify values and solve the equation.  
Stores the remaining balance, interest, and principal  
(amortization) based on the supplied values.  
Calculates a given percentage of a value. To use this  
button, enter a value, tap this button, enter the percent,  
and then tap the equal sign button.  
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Calculates the change in a value by a given percentage.  
To use this button, enter a value, tap this button, enter  
the percent, and then tap the equal sign button.  
Calculates the percentage of one number relative to  
another number. To use this button, enter the first  
number, tap this button, enter the second number, and  
then tap the equal sign button.  
Calculates the percentage required to get to one value  
from another value. To use this button, enter the result  
number, tap this button, enter the starting number, and  
then tap the equal sign button.  
Logic buttons  
Shifts the value to the left and fills the new places with  
zeros.  
Enters D in a hexadecimal calculation.  
Enters E in a hexadecimal calculation.  
Enters F in a hexadecimal calculation.  
Calculates bit-by-bit commonalities between two  
arguments.  
Calculates bit-by-bit unique occurrences in two  
arguments.  
Shifts the sign bit to the right in signed mode.  
Enters A in a hexadecimal calculation.  
Enters B in a hexadecimal calculation.  
Enters C in a hexadecimal calculation.  
Calculates the inverse of each bit of the argument.  
Calculates the exclusive OR between two arguments.  
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Statistics buttons  
Adds the current value to the end of the statistics  
memory list. You can store up to 200 values.  
Calculates the mean of the values in the statistics  
memory list.  
Calculates the standard deviation based on a population  
of n.  
Calculates the standard deviation based on a population  
of n-1.  
Calculates the sum of the values in the statistics memory  
list.  
Calculates the square of the sum of the values in the  
statistics memory list.  
Opens the Statistical Data dialog box where you can  
view, edit, delete, and clear values in the statistics  
memory list.  
Displays the number of values in the statistics memory  
list.  
Calculates the factorial of any integral from 0 to 170.  
Generates a random number between 0 and 32767 and  
then divides this number by 32768 to generate a random  
fraction between 0 and .99997.  
Returns the number of combinations of n items taken m  
at a time.  
Returns the number of permutations of n items taken m  
at a time.  
Weight/Temp buttons  
Indicates the current value is entered in ounces. When  
you tap this button after tapping another unit of  
measure, it converts the value to ounces.  
Indicates the current value is entered in pounds. When  
you tap this button after tapping another unit of  
measure, it converts the value to pounds.  
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Indicates the current value is entered in tons. When you  
tap this button after tapping another unit of measure, it  
converts the value to tons.  
Indicates the current value is entered in milligrams.  
When you tap this button after tapping another unit of  
measure, it converts the value to milligrams.  
Indicates the current value is entered in grams. When  
you tap this button after tapping another unit of  
measure, it converts the value to grams.  
Indicates the current value is entered in kilograms.  
When you tap this button after tapping another unit of  
measure, it converts the value to kilograms.  
Indicates the current value is entered in degrees  
Fahrenheit. When you tap this button after tapping  
another unit of measure, it converts the value to degrees  
Fahrenheit.  
Indicates the current value is entered in degrees Celsius.  
When you tap this button after tapping another unit of  
measure, it converts the value to degrees Celsius.  
Length buttons  
Indicates the current value is entered in inches. When  
you tap this button after tapping another unit of  
measure, it converts the value to inches.  
Indicates the current value is entered in feet. When you  
tap this button after tapping another unit of measure, it  
converts the value to feet.  
Indicates the current value is entered in yards. When  
you tap this button after tapping another unit of  
measure, it converts the value to yards.  
Indicates the current value is entered in miles. When you  
tap this button after tapping another unit of measure, it  
converts the value to miles.  
Indicates the current value is entered in nautical miles.  
When you tap this button after tapping another unit of  
measure, it converts the value to nautical miles.  
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Indicates the current value is entered in millimeters.  
When you tap this button after tapping another unit of  
measure, it converts the value to millimeters.  
Indicates the current value is entered in centimeters.  
When you tap this button after tapping another unit of  
measure, it converts the value to centimeters.  
Indicates the current value is entered in meters. When  
you tap this button after tapping another unit of  
measure, it converts the value to meters.  
Indicates the current value is entered in kilometers.  
When you tap this button after tapping another unit of  
measure, it converts the value to kilometers.  
Area buttons  
Indicates the current value is entered in square inches.  
When you tap this button after tapping another unit of  
measure, it converts the value to square inches.  
Indicates the current value is entered in square feet.  
When you tap this button after tapping another unit of  
measure, it converts the value to square feet.  
Indicates the current value is entered in square yards.  
When you tap this button after tapping another unit of  
measure, it converts the value to square yards.  
Indicates the current value is entered in acres. When you  
tap this button after tapping another unit of measure, it  
converts the value to acres.  
Indicates the current value is entered in square miles.  
When you tap this button after tapping another unit of  
measure, it converts the value to square miles.  
Indicates the current value is entered in square  
millimeters. When you tap this button after tapping  
another unit of measure, it converts the value to square  
millimeters.  
Indicates the current value is entered in square  
centimeters. When you tap this button after tapping  
another unit of measure, it converts the value to square  
centimeters.  
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Indicates the current value is entered in square meters.  
When you tap this button after tapping another unit of  
measure, it converts the value to square meters.  
Indicates the current value is entered in hectares. When  
you tap this button after tapping another unit of  
measure, it converts the value to hectares.  
Indicates the current value is entered in square  
kilometers. When you tap this button after tapping  
another unit of measure, it converts the value to square  
kilometers.  
Volume buttons  
Indicates the current value is entered in teaspoons.  
When you tap this button after tapping another unit of  
measure, it converts the value to teaspoons.  
Indicates the current value is entered in fluid ounces.  
When you tap this button after tapping another unit of  
measure, it converts the value to fluid ounces.  
Indicates the current value is entered in cups. When you  
tap this button after tapping another unit of measure, it  
converts the value to cups.  
Indicates the current value is entered in pints. When you  
tap this button after tapping another unit of measure, it  
converts the value to pints.  
Indicates the current value is entered in quarts. When  
you tap this button after tapping another unit of  
measure, it converts the value to quarts.  
Indicates the current value is entered in gallons. When  
you tap this button after tapping another unit of  
measure, it converts the value to gallons.  
Indicates the current value is entered in tablespoons.  
When you tap this button after tapping another unit of  
measure, it converts the value to tablespoons.  
Indicates the current value is entered in milliliters. When  
you tap this button after tapping another unit of  
measure, it converts the value to milliliters.  
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Indicates the current value is entered in liters. When you  
tap this button after tapping another unit of measure, it  
converts the value to liters.  
Indicates the current value is entered in cubic inches.  
When you tap this button after tapping another unit of  
measure, it converts the value to cubic inches.  
Indicates the current value is entered in cubic feet. When  
you tap this button after tapping another unit of  
measure, it converts the value to cubic feet.  
Indicates the current value is entered in cubic meters.  
When you tap this button after tapping another unit of  
measure, it converts the value to cubic meters.  
Creating a custom view  
You can modify any existing Advanced Calculator view to create your  
own view. While customizing a view, you can change the button  
names as well as the button definitions.  
To create a custom view:  
1. From the Advanced Calculator screen, tap the Menu icon  
2. Tap Program, and then tap Export.  
3. Tap the pick list and select the view you want to modify.  
4. Tap Export and then tap OK.  
.
5. Tap Done.  
6. In Memo Pad, open the memo containing the definition you  
selected in step 3.  
7. Modify the definition, and then tap Done.  
8. From the Advanced Calculator screen, tap the Menu icon  
9. Tap Program, and then tap Import.  
10. Tap the pick list and select the view you modified.  
11. Tap Import.  
.
12. Tap Replace to change an existing definition, or tap Add to create  
an additional definition.  
13. Tap OK, and then tap Done.  
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Calculator menus  
Calculator menus are shown here for your reference, and Calculator  
features that are not explained elsewhere in this guide are described  
here. See “Using menus” in Chapter 1 for information about choosing  
menu commands.  
Options menus  
Basic Calculator  
Advanced Calculator  
About  
Shows version information for Calculator.  
Calculator  
Program menu  
Advanced Calculator  
Export  
Import  
Opens the Export dialog box where you can select a  
view definition to export to Memo Pad.  
Opens the Import dialog box where you can select a  
view definition to import to Memo Pad.  
Delete View Opens the Delete View dialog box where you can  
delete a user-defined view.  
Restore  
Defaults  
Returns all the view definitions to the preset default  
values.  
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CityTime  
CityTime enables you to display the day and time in your home city  
and in four other cities around the globe. Whether you’re travelling or  
at home, now it’s easy to keep track of the best time to reach your  
business associates, friends, and family in far away places.  
Setting your home city  
The home city serves as a point of reference for your other city  
selections. The information displayed for all the other cities is based  
on the day and time in your home city. When you use CityTime for the  
first time (or when your travel or move to another city), make sure you  
set your home city location. Setting your home city location ensures  
that CityTime displays accurate information for the other cities your  
select.  
To set your home city:  
1. Tap the Applications icon  
2. Tap the CityTime icon  
3. Tap the Menu icon  
.
.
.
4. Tap Options, and then tap Select Home City.  
5. Tap the Home City pick list and select the city closest to where you  
are located.  
Tip:  
If a nearby city isn’t in the list, you can use the Edit Cities  
command to add a new city to the list. See “Adding cities”  
later in this section for details.  
6. Tap OK.  
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Selecting remote cities  
In addition to your home city, you can display the day and time for  
four other cities anywhere around the globe. These other cities are  
called remote cities.  
To set your remote cities:  
1. Tap a pick list in the lower part of the CityTime screen and select  
the city closest to the city you want to display.  
Tap to select  
a remote city  
Tip:  
If a nearby city isn’t in the list, you can use the Edit Cities  
command to add a new city to the list. See the next section  
“Adding cities” for details.  
2. Tap the remaining pick lists and select the other three cities you  
want to display.  
Tip:  
You can temporarily display the day and time for any other  
city by tapping the city’s location on the map display.  
Adding cities  
If the city you want to display is not in the predefined list, you can use  
the Edit Cities command to add it.  
To add a city to the list:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap Edit Cities.  
3. Tap New.  
4. Enter the city name and other information.  
5. Tap OK.  
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CityTime menus  
CityTime menus are shown here for your reference, and CityTime  
features that are not explained elsewhere in this guide are described  
here. See “Using menus” in Chapter 1 for information about choosing  
menu commands.  
Options menu  
About CityTime Shows version information for CityTime.  
Help  
Displays online help for the CityTime screens.  
Utilities menu  
Change  
Location  
Opens the Change Location dialog box where  
you can select the city to which you are  
moving or travelling. Changing the location  
updates the system time and date.  
Sun Rise/Set  
Opens the Sun Rise/Set dialog box where you  
can view sunrise and sunset information for  
your home city. To view this information for  
another city, tap the City pick list and select  
the city from the list. To view this information  
for another date, tap the scroll arrows next to  
the date box.  
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Expense  
Expense enables you to record the date, expense type, and the amount  
that you spent. A record in Expense is called an “item.” You can sort  
your Expense items into categories or add other information that you  
want to associate with the item.  
To create an Expense item:  
1. Tap the Applications icon  
.
2. Tap the Expense icon  
3. Tap New.  
.
Cursor  
of new  
item  
Tap New  
Tip:  
You can also create a new Expense item by writing on the  
number side of the Graffiti writing area while in the  
Expense List screen. The first number you write begins  
your new Expense item.  
4. Enter the amount of the expense.  
5. Tap the Expense type pick list and select a type from the list.  
Tap here  
Note: As soon as you select an expense type, your handheld saves  
the entry. If you don’t select an expense type, it doesn’t save  
the entry.  
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Tip:  
A quick way to create a new Expense item is to make sure that  
no Expense item is selected in the Expense List, write the first  
letter(s) of the expense type, and then write the numerical  
amount. This technique takes advantage of the automatic fill  
feature. See “Options menu” later in this chapter for details.  
Changing the date of an Expense item  
Initially, Expense items appear with the date you enter them. You can  
use Expense to change the date associated with any Expense item.  
To change the date of an Expense item:  
1. Tap the Expense item you want to change.  
2. Tap the date of the selected item.  
Tap date  
3. Tap the new date.  
Entering receipt details  
Expense provides a variety of options that you can associate with an  
item. These options appear in the Receipt Details dialog box.  
To open the Receipt Details dialog box:  
1. Tap the Expense item to which you want to assign details.  
2. Tap Details.  
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3. Select any of the following options:  
Category  
See “Performing a HotSync operation for the  
first time” in Chapter 5.  
Type  
Opens a pick list of expense types.  
Payment  
Lets you choose the payment method used to  
pay the Expense item. If the item is prepaid  
(such as airline tickets supplied by your  
company), you can choose Prepaid to place  
your expense in the appropriate company-  
paid cell of your printed expense report  
spreadsheet. See “Transferring your data to  
Microsoft Excel” later in this chapter for more  
information.  
Currency  
Enables you to choose the type of currency  
used to pay the Expense item. The default  
currency unit is defined in the Preferences  
dialog (see “Options menu” later in this  
chapter). You can also display up to four other  
common types of currency. See “Customizing  
the Currency pick list” later in this chapter for  
more information.  
Vendor and City Lets you record the name of the vendor  
(usually a company) associated with the  
expense and the city where the expense was  
incurred. For example, a business lunch might  
be at Rosie's Cafe (Vendor) in San Francisco  
(City).  
Attendees  
4. Tap OK.  
See “Using Phone Lookup” in Chapter 5.  
Customizing the Currency pick list  
You can select the currencies and symbols that appear in the Currency  
pick list.  
To customize the Currency pick list:  
1. Tap the Currency pick list in the Receipt Details dialog box, and  
then select Edit currencies.  
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Tap Edit  
currencies  
2. Tap each Currency pick list and select the country whose currency  
you want to display on that line.  
3. Tap OK to close the Select Currencies dialog box.  
4. Tap OK.  
Defining a custom currency symbol  
If the currency you want to use is not in the list of countries, you can  
create your own custom country and currency symbol.  
To define a custom currency symbol:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap Custom Currencies.  
3. Tap one of the four Country boxes.  
Tap a Country  
box  
4. Enter the name of the country and the symbol that you want to  
appear in Expense.  
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5. Tap OK to close the Currency Properties dialog box.  
6. Tap OK.  
Note: If you want to use your custom currency symbol as the default  
for all Expense items, select the symbol in the Preferences  
dialog box. If you want to use your custom currency symbol  
only for a particular Expense item, select the symbol in the  
Receipt Details dialog box associated with that item.  
Show Options  
Show Options define the sort order and other settings that relate to  
your Expense items.  
To open the Show Options dialog box:  
1. In the Expense List, tap Show.  
2. Select any of the options.  
Tap Show  
Sort by  
Enables you to sort expense items by date or  
type.  
Distance  
Enables you to display Mileage entries in miles  
or kilometers.  
Show currency  
Shows or hides the currency symbol in the  
Expense List.  
3. Tap OK.  
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Transferring your data to Microsoft Excel  
After you enter your expenses into the Expense application on your  
handheld, Palm Desktop software enables you to view and print the  
data with your Windows-based computer. For information on using  
Expense with a Macintosh, visit this web site:  
http://www.handspring.com  
Note: You need Microsoft Excel version 5.0 (or later) to view and  
print your Expense data using one of the provided templates.  
Microsoft Excel is not included with the Visor handheld  
package. The procedures in this section also assume that you  
have installed Palm Desktop software. See “Connecting the  
cradle” in Chapter 1 for more information.  
Creating or printing an expense report  
Palm Desktop software makes it quick and easy to view and print  
your Expense data in a Microsoft Excel spreadsheet.  
To create or print an expense report:  
1. Perform a HotSync operation to transfer your latest Expense data  
to your computer.  
2. Click Expense in Palm Desktop software to open Microsoft Excel  
and the Expense Report configuration dialog box.  
Note:  
If you launch Expense from the Start menu instead of  
Palm Desktop software, you must first choose your  
handheld user name.  
3. Click the expense category that you want.  
Click to select  
Categories  
Tip:  
You can press Ctrl+click to select multiple categories. To  
print the expenses associated with all of your Expense  
categories, select All in the Categories group.  
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4. If you want to define an end date for the expense report, enter the  
date in the End Date box.  
Note:  
If you do not specify an end date, all expense entries for  
the selected categories appear — up to the date of the last  
HotSync operation.  
5. Do one of the following:  
Click Print to display the expense report in the Print Preview  
window, and then click Print in the Microsoft Excel window to  
print your expense report.  
Click Create to display a Microsoft Excel spreadsheet contain-  
ing your expense data. Your data appears in Microsoft Excel  
spreadsheet form. You can enter information, make formatting  
changes, and save and print the file in the normal manner.  
Using expense report templates  
Palm Desktop software includes several expense report templates.  
When you use one of these templates, you can edit your expense data  
in Microsoft Excel.  
The templates have the extension .xlt and are stored in the template  
folder in the Palm Desktop software directory on your computer. To  
see what a template looks like before you use it, open the template in  
Microsoft Excel. For example, the template Sample2.xlt looks like this:  
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If you want to streamline or customize your expense reports, you can  
change these templates. For example, you can add your company  
name to a template. See Appendix C for information on changing  
templates.  
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To view your expense data using a Microsoft Excel template:  
1. Display your expense data in a Microsoft Excel spreadsheet as  
described in the previous procedure.  
2. Click Options.  
Enter name and  
other information  
Choose expense  
template  
3. Enter name, department, and other information as necessary for  
your expense report.  
4. Click the Templates menu; then select an expense template.  
Note:  
If you want to create your own custom expense template  
and have it appear in the Templates menu, see Appendix  
C for more information.  
5. Click OK.  
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Expense menus  
Expense menus are shown here for your reference, and Expense  
features that are not explained elsewhere in this guide are described  
here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
Record menu  
Options menu  
Preferences  
Use automatic fill. Lets you select an expense  
type by writing the first letter of an expense  
type in the Graffiti writing area. For example,  
if you write the letter “T,” it enters the “Taxi”  
expense type. Writing “T” and then “E” enters  
“Telephone” which is the first expense type  
beginning with the letters “TE.”  
Default currency. Sets the default currency  
symbol for Expense.  
About Expense Shows version information for Expense.  
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Chapter 7  
Communicating Using  
Your Handheld  
The previous chapter described the features of your Visor handheld  
computer that help you stay organized. This chapter describes the  
features that help you stay connected.  
Managing desktop E-Mail: Using your handheld, you can read, reply  
to, compose, and delete e-mail from your desktop E-Mail  
application while you’re away from your desk.  
IR beaming: The infrared port located on the side of your handheld  
lets you send data from your handheld — including entire  
applications — to any other handheld that is compatible with the  
Palm Computing® platform that’s close by and has an IR port.  
Managing desktop E-Mail  
away from your desk  
Mail lets you manage the e-mail that you send and receive  
through the E-Mail application on your desktop computer. You  
can read, reply to, compose, and delete e-mail on your  
handheld. To send or receive e-mail, you must perform a  
HotSync® operation either locally, using the handheld cradle, or  
remotely, using a modem.  
The key to Mail is that it truly synchronizes the mail in the Inbox of  
your desktop E-Mail application with the mail on your handheld. For  
example, if you delete e-mail items from Mail, your next HotSync  
operation also deletes the e-mail items from your desktop E-Mail  
application, so you never have to delete e-mail items twice. Similarly,  
if you read an e-mail item on your handheld and leave it in your  
Inbox, your next HotSync operation marks it as read in your desktop  
E-Mail application.  
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In Mail, you can do the following:  
View, delete, file, and reply to incoming mail.  
Create outgoing e-mail items and drafts of e-mail items.  
Create simple or complex filters, which allow you to decide the  
type of e-mail that your handheld retrieves from your desktop  
E-mail application.  
Use your handheld in its cradle to send and retrieve e-mail items  
from your desktop E-Mail application.  
Setting up Mail on the desktop  
Before you use Mail for the first time, make sure your desktop E-Mail  
application is up and running. You must also set up Palm™ Desktop  
software for use with your desktop E-Mail application.  
Your handheld supports a number of Windows desktop E-Mail  
applications, such as Microsoft Exchange (version 4.0 or higher),  
QUALCOMM Eudora (version 3.0.3 or higher), and Lotus cc:Mail  
(versions 2.5, 6.0, and 7.0). You can see the full list of the supported  
applications when you set up Mail. For information on using Mail  
with a Macintosh, visit the web site: http://www.handspring.com.  
If your desktop E-Mail application does not appear on the list, you  
may still be able to manage your desktop E-Mail application from  
your handheld by means of special connection software, called a  
conduit, that lets you synchronize your desktop E-Mail application  
and your handheld. Contact the vendor of your E-Mail application or  
visit the web site http://www.handspring.com for more information.  
Note: The following instructions assume that you have already  
installed Palm Desktop software on your computer and that  
you did not set up Mail during the installation. If you have not  
yet installed the Palm Desktop software, the installation  
procedure prompts you to set up Mail as part of the Palm  
Desktop software installation.  
To set up Mail:  
1. Click Start in the Windows taskbar.  
2. Highlight Programs, highlight Palm Desktop software, and then  
click Mail Setup to begin setup.  
3. Follow the instructions onscreen to set up your handheld for use  
with your desktop E-Mail application.  
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To select HotSync options:  
1. Click the HotSync icon  
right corner of the taskbar).  
in the Windows system tray (bottom-  
2. Choose Custom.  
Tip:  
You can also choose Custom from the HotSync menu in  
Palm Desktop software.  
3. Select Mail in the list box.  
4. Click Change.  
5. Click one of the following settings:  
Synchronize Synchronizes the mail on your handheld and  
the files  
your desktop E-Mail application.  
Desktop  
overwrites  
handheld  
Replaces the mail on your handheld with the  
mail in your desktop E-Mail application. You  
should use this option only if, for some reason,  
the two inboxes get out of sync. This setting  
applies for only one HotSync operation and  
then reverts back to the default setting.  
Do Nothing  
Turns off communication between your  
handheld and desktop E-Mail application. This  
setting applies for only one HotSync operation  
and then reverts back to the default setting.  
Set As  
Default  
Changes the default setting on an ongoing basis.  
(When you first set up Mail, Synchronize the  
files is the default setting.)  
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Tip:  
To turn off Mail, select Do Nothing and then select the Set As  
Default check box.  
To change your Mail setup options:  
1. Click the HotSync icon  
2. Choose Custom.  
in the Windows system tray.  
Tip:  
You can also choose Custom from the HotSync menu in  
Palm Desktop software.  
3. Select Mail in the list box.  
4. Click Change.  
5. Modify your settings as needed.  
6. Click OK.  
Synchronizing Mail with your E-Mail application  
After you enable and configure Mail, you need to perform a HotSync  
operation to synchronize Mail with your desktop E-Mail application.  
For a complete explanation of HotSync technology, see Chapter 8.  
Opening the Mail application on your handheld  
To open Mail:  
1. Tap the Applications icon  
2. Tap the Mail icon  
.
.
Viewing e-mail items  
The Message List displays a list of your incoming e-mail items, who  
sent them, and the date they were received. E-mail items you’ve read  
have a check next to them. High-priority e-mail items appear in bold.  
Previously read  
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To open an e-mail item:  
Tap an e-mail item to open it.  
Header mode icons  
Recipient  
Subject  
Sender  
Time and date sent  
E-mail body  
To close an e-mail item:  
Tap Done to close the e-mail item.  
Displaying full header information  
By default, Mail displays abbreviated header information, which  
comprises only the From: and Subj: fields. The full header provides  
complete information about the sender, receiver, and copied  
recipients, in addition to the subject and date the e-mail item was  
created. Mail uses the header type you select for all your e-mail items.  
To display full header information:  
1. Open an e-mail item.  
2. Tap the Complete Header icon.  
Tip:  
To redisplay the abbreviated header, tap the Abbreviated  
Header icon.  
Creating e-mail items  
You create e-mail items with your handheld the same way you create  
e-mail with your desktop E-mail application: you identify the  
recipient(s) of the e-mail item, define a subject, and create the body of  
the e-mail item.  
You create original e-mail items and replies in the New Message  
screen. All e-mail items must, at the very least, contain information in  
the To: and Subj: fields.  
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To create an e-mail item:  
1. Tap New.  
Tap New  
Tip:  
You can also create an e-mail item by tapping New from  
the Message menu.  
2. Enter the e-mail address of the recipient.  
Note:  
Enter the address as if you were entering it from your  
desktop E-Mail application. For example, network users  
sending an e-mail item to a user on the same network do  
not need to add Internet information, such as  
@mycorp.com.  
3. To send a copy of this e-mail item to additional recipients, tap the  
CC: field, and then enter the e-mail addresses of the additional  
recipients, separating the addresses with a comma followed by a  
space.  
4. Tap the Subj: field and enter a subject for your e-mail item.  
5. Tap the Body: field and enter the text of your e-mail item.  
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Tip:  
If the address, CC, subject, or body exceeds the capacity  
of the screen display, tap the name of the field (for  
example, tap “To:”) to expand that field. Tap the Done  
button to return to the New Message screen.  
Tap the name of the field to open  
Tap to return to New Message screen  
To reply to an e-mail item:  
1. Tap an e-mail item in the Message List to display it onscreen.  
2. Tap Reply.  
3. Select whom you want to receive the reply: Sender only, All  
recipients, or someone who didn’t see the original e-mail item  
(Forward).  
4. Select whether you want to include original text or comment  
original text.  
5. Tap OK.  
6. Enter the text of your reply.  
Tip:  
You have several options including setting the priority.  
See “Adding details to e-mail items” later in this chapter.  
7. Tap Send to place your reply in the Outbox.  
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Looking up an address  
To identify the recipient of an e-mail item, you need to enter that  
person’s e-mail address. You can do this either by entering the data  
directly into the field or by using the Look Up command to access the  
information in your Address Book.  
To look up an e-mail address:  
1. Tap either the To: or CC: field name to expand it.  
2. Enter the first few letters of the last name of the person whose  
address you want to find.  
3. Tap Lookup.  
4. If the letters you enter identify a unique listing from your Address  
Book, your handheld completes the address for you. If not, the  
Lookup dialog box appears and lists all records that contain  
information in an E-mail field.  
Tip:  
You can also open the Look Up dialog box in the New  
Message screen by tapping Lookup from the Options  
menu or by using the Graffiti® Command stroke /L.  
Tap Lookup  
5. Enter the first letter of the entry you want to find to scroll to the  
first entry that begins with that letter. If you write an additional  
letter, the list scrolls to the first entry that starts with those two  
letters. For example, writing an “s” scrolls to “Sanders,” and  
writing “sm” scrolls to “Smith.”  
6. Tap an address to select it.  
7. Tap Add.  
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Tap to select  
Tap here to enter address in field  
Adding details to e-mail items  
Before you send your e-mail item, you can attach additional attributes  
to it, such as a signature or a priority level. These features are  
dependent on the desktop E-mail application you use. If your  
application does not support the attribute you select, your handheld  
cannot attach that attribute to the e-mail item.  
The following details are available:  
Priority  
BCC  
Flags an e-mail item as High, Normal, or Low  
priority.  
Creates a blind carbon copy field in the New  
Message screen.  
Signature  
Attaches previously defined text as the closing of an  
e-mail item. See “Adding a signature to your e-mail  
item” later in this chapter.  
Confirm  
Read  
Requests a confirmation telling you when the  
e-mail item was read.  
Confirm  
Delivery  
Requests a confirmation telling you when the  
e-mail item was delivered.  
Note: The Priority and BCC settings are valid only for the current  
e-mail item and must be set for each item you create.  
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Setting a priority  
To set a priority for your e-mail item:  
1. In the New Message screen, tap Details.  
Tap here  
2. Tap the Priority pick list and select the priority you want.  
Tap here  
Tap to select priority  
3. Tap OK.  
Tip:  
Your handheld can flag e-mail items with a specific priority  
only if your desktop E-Mail application supports this feature.  
Sending a blind carbon copy  
To add a BCC field to your e-mail item:  
1. In the New Message screen, tap Details.  
2. Tap the BCC check box to select it.  
3. Tap OK.  
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BCC field  
4. Tap the BCC: field and enter an address.  
Adding a signature to your e-mail item  
A signature consists of information about yourself that is appended to  
your e-mail item as its closing. For example, a signature can contain  
your name, address, phone and fax numbers, and any other text you  
want to include. By defining such information as a signature, you save  
yourself the trouble of having to enter it every time you create an  
e-mail item.  
Adding a signature to your message is a two-part process. First, you  
create your signature. Then you select the Signature option.  
To create a signature:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap Preferences.  
3. Tap the Signature text field and enter the text of your signature.  
Add signature  
text here  
4. Tap OK.  
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To add a signature to your e-mail item:  
1. In the New Message screen, tap Details.  
2. Tap the Signature check box to select it and add your signature to  
the e-mail item.  
Note:  
The check box stays selected, so all subsequent e-mail  
items you create will also contain your signature until you  
deselect the Signature option.  
3. Tap OK.  
Note: The signature does not display in your e-mail item; only your  
recipient sees the signature.  
Requesting confirmations  
To receive a confirmation when your e-mail item is read:  
1. In the New Message screen, tap Details.  
2. Tap the Confirm Read check box to select it.  
3. Tap OK.  
To receive a confirmation when your e-mail item is delivered:  
1. In the New Message screen, tap Details.  
2. Select the Confirm Delivery check box to select it.  
3. Tap OK.  
Storing e-mail to be sent later  
When you send e-mail from your handheld, it actually stores the  
e-mail in the Outbox folder until the next time you synchronize your  
handheld with your computer. During synchronization, all e-mail  
stored in the Outbox folder is transferred to the Outbox folder in your  
desktop E-Mail application. E-mail created on your handheld is sent  
out the next time you send mail from your desktop E-Mail application.  
To send e-mail:  
After you create an e-mail item, tap Send.  
Editing unsent e-mail  
You can make changes to an e-mail that has not yet been sent, as long  
as you have not yet performed a HotSync operation. When you edit an  
e-mail item, your handheld removes the item from the Outbox folder  
and takes you back to the New Message screen, where you can edit the  
item and resend it, save it as a draft, or delete it.  
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To retrieve an e-mail item:  
1. In the Message List, tap Outbox from the pick list in the upper-  
right corner.  
Tap here to display folder  
2. Tap the e-mail item you want to retrieve.  
Tap here  
to select  
item  
Tap to  
edit item  
3. Tap Edit.  
Draft e-mail  
Sometimes you may not want to send an e-mail item immediately; for  
example, you may want to add additional information before sending  
it. Your handheld stores such e-mail items in the Draft folder until you  
are ready to edit them again.  
Note: When you’re creating or editing an e-mail item, you can also  
save the item as a draft by canceling it. When you cancel an  
item, your handheld opens a dialog asking if you want to save  
the e-mail item. If you tap Yes, your handheld saves the item  
in the Draft folder.  
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To save an e-mail item as a draft:  
1. Create an e-mail item.  
2. Tap the Menu icon  
.
3. Tap Message, and then tap Save Draft.  
To edit an e-mail item saved as a draft:  
1. In the Message List, tap Draft from the pick list in the upper-right  
corner.  
2. Tap the draft you want to display.  
Tap here  
to select  
item  
Tap to  
edit item  
3. Tap Edit.  
4. Enter your changes; then either save the e-mail item again as a  
draft, or tap Send to move the item to your Outbox folder.  
Filing e-mail  
Your handheld can store e-mail you receive or create in the Filed  
folder. The contents of this folder do not automatically synchronize  
with your desktop E-Mail application during a HotSync operation.  
Your handheld, however, stores a backup copy of the Filed folder on  
your computer hard disk.  
To file e-mail:  
1. Open an e-mail item.  
2. Tap the Menu icon  
.
3. Tap Message, and then tap File.  
4. Tap No to save the e-mail item and move it to the Filed folder, or  
tap Yes to file the item and keep a copy in the Inbox.  
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To remove e-mail from the Filed folder:  
1. In the Message List, tap Filed from the pick list in the upper-right  
corner.  
2. Tap the e-mail item you want to restore.  
3. Tap Edit to display and modify the item.  
Tip:  
After you display and modify the e-mail item, you can send it,  
save it as a draft, or return it to the Filed folder.  
Deleting e-mail  
Your handheld stores deleted e-mail in the Deleted folder until you  
perform the next HotSync operation. If you delete an e-mail item from  
the handheld, it is also deleted from your desktop E-Mail application  
when you perform the next HotSync operation.  
To delete e-mail:  
1. Open the e-mail item you want to delete.  
2. Tap Delete.  
3. If you selected the Preferences option to confirm deletion, tap Yes.  
Removing e-mail from the Deleted folder  
You can reverse the deletion of an e-mail item (by removing it from the  
Deleted folder) as long as you have not performed a HotSync  
operation or purged the contents of the Deleted folder.  
To remove an e-mail item you received from the Deleted folder:  
1. In the Message List, tap Deleted from the pick list in the upper-  
right corner.  
2. Tap the e-mail item you want to restore.  
3. Tap Undelete to move the selected item to the Inbox and mark it as  
read.  
To remove an e-mail item you created from the Deleted folder:  
1. In the Message List, tap Deleted from the pick list in the upper-  
right corner.  
2. Tap the e-mail item you want to restore.  
3. Tap Edit to display and modify the item.  
Note: After you display and modify the e-mail item, you can send it  
or save it as a draft.  
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Purging deleted e-mail  
Because your handheld stores deleted e-mail in the Deleted folder  
until you perform a HotSync operation, deleted e-mail can  
monopolize storage space. To avoid or correct this problem, purge the  
contents of your Deleted folder. E-mail that you purge is still deleted  
from your desktop E-Mail application when you perform the next  
HotSync operation.  
To purge the contents of the Deleted folder:  
1. Tap the Menu icon  
.
2. Tap Message, and then tap Purge Deleted.  
3. Tap Yes.  
Note: You cannot restore e-mail items after you purge them.  
Message List options  
Message List options enable you to manage the way the Message List  
displays information.  
Folders  
Your handheld provides folders for categorizing your mail. The  
Message List displays the e-mail items in the folder you select.  
To select a folder:  
1. Tap the pick list in the upper-right corner to open the list of folders:  
Inbox  
Contains the e-mail from your desktop E-Mail  
application Inbox, minus any that you have excluded  
using filtering options. See “Creating special filters”  
later in this chapter.  
Outbox  
Deleted  
Contains the e-mail you created and sent on the  
handheld since the last HotSync operation.  
Contains the e-mail you deleted since the last HotSync  
operation.  
Filed  
Draft  
Contains the e-mail you want to store on the handheld.  
Contains the e-mail you created using the handheld  
but are not yet ready to send.  
2. Select the folder you want to display in the Message List screen.  
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Date column  
The Date column is optional in the Message List. By default, the Date  
column is hidden to increase the available screen space.  
To show the Date column:  
1. In the Message List, tap Show.  
Tap  
Show  
2. Tap the Show Date check box to select it.  
3. Tap OK.  
Sorting the Message List  
You can sort e-mail items by the date sent, by sender, or by subject.  
Note: High-priority e-mail items always appear first, no matter how  
you sort the list.  
To sort the Message List:  
1. In the Message List, tap Show.  
2. Tap the Sort by pick list and select one of the following options:  
Date  
Sorts e-mail by date and displays the most recent  
e-mail item at the top of the screen.  
Sender  
Sorts e-mail by the sender’s user name and  
displays items in ascending alphabetical order,  
based on the first word of the From: field.  
Subject  
Sorts e-mail by the subject and displays items in  
ascending alphabetical order, based on the first  
word of the Subj: field.  
3. Tap OK.  
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HotSync options  
HotSync options enable you to manage your e-mail more effectively  
by selecting which e-mail items download when you synchronize  
your computer and your handheld. You can define different settings  
for local and remote synchronization. For example, you may want to  
download all of your e-mail during local synchronization and only  
urgent e-mail during remote synchronization. Once defined, your  
handheld determines if synchronization is occurring locally or  
remotely and uses the appropriate settings for the HotSync operation.  
To open the HotSync Options dialog box:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap HotSync Options.  
3. Tap the Settings for pick list and select Local HotSync or Remote  
HotSync.  
Tap here  
to display  
HotSync  
options  
Note:  
For more information about Local and Remote HotSync  
operations, see Chapter 8.  
4. Tap the filtering option you want to apply:  
All  
During synchronization, all e-mail items in your  
desktop E-Mail Inbox synchronize with your  
handheld, and all e-mail items in your handheld  
Outbox are sent to your desktop E-Mail  
application.  
Send Only  
During synchronization, only the e-mail items in  
your handheld Outbox are sent to your desktop  
E-Mail application; from there, they are sent to  
their destinations.  
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Filter  
During synchronization, all e-mail items in your  
handheld Outbox are sent to your desktop E-Mail  
application, and items in your desktop E-Mail  
Inbox that meet specific criteria download to your  
handheld. When you select the Filter setting, the  
HotSync Options dialog box opens and displays  
additional filter settings. See “Creating special  
filters” later in this chapter.  
Unread  
During synchronization, only unread e-mail  
items download to your handheld from your  
desktop E-Mail Inbox, and all items in your  
handheld Outbox are sent to your desktop E-Mail  
application.  
Note:  
The All setting does not mean that all information  
included in each e-mail item downloads to your  
handheld. Truncation settings (explained in a following  
section) for long e-mail items still apply. Also, Mail never  
downloads any attachments to your handheld. The e-mail  
item and any text information appear, but the attachment  
is left in your desktop E-Mail application.  
5. If you selected All, Send only, or Unread, tap OK. If you selected  
Filter, continue to the next section.  
Creating special filters  
You can create special filters to control the type of e-mail items that  
download to your handheld during synchronization. Special filters  
work on the premise of ignoring or retrieving items that contain  
specific information in their header fields.  
To create a special filter, you must decide whether you want to ignore  
or retrieve certain e-mail items. Then, based on that decision, you  
must tell your handheld what it needs to look for in the To:, From:, and  
Subj: fields to single out those e-mail items.  
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To access the special filter settings:  
Tap the Filter box in the HotSync Options dialog box.  
Tap here  
to display  
Filter  
options  
Ignoring or receiving e-mail  
The first step in establishing a special filter is to determine whether  
you want to ignore or retrieve e-mail that matches the information you  
specify.  
To define whether to ignore or receive e-mail:  
Tap the pick list in the center of the HotSync Options dialog box  
and select one of the following settings:  
Tap here  
Select Filter option  
Ignore  
Messages  
Containing  
Tells your handheld to exclude the e-mail  
items that meet the criteria you define and  
download all other e-mail items during  
synchronization. In general, this filter  
downloads more e-mail during  
synchronization because it blocks only one  
defined subset of e-mail.  
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Retrieve  
Only Msgs  
Containing  
Tells your handheld to include only the  
e-mail items that meet the criteria you  
define and to ignore all other e-mail items  
during synchronization. This filter has the  
potential to block more e-mail during  
synchronization because it downloads only  
one subset of e-mail.  
Defining filter strings  
E-mail items are filtered based on the information contained in their  
To:, From:, and Subj: fields. The information that defines what your  
handheld is looking for is called a filter string. You create a filter string  
by listing the words you want your handheld to find and separating  
them with either a comma or a space. Each word in the filter string is  
joined by an implicit OR, so you do not need to enter logical  
connectors like AND or OR.  
To create a more complex filter, you can define filter strings for the To:,  
From:, and Subj: fields simultaneously. Your handheld joins the filter  
strings for these fields using an implicit AND; once again, you do not  
need to add the logical connector. Your handheld does that for you.  
For example, suppose you want to receive only e-mail items from John  
Smith ([email protected]) or Jack Jones ([email protected]) concerning the  
Apollo Project. You would create the following filter strings:  
In the Subj: field: Apollo Project  
Your handheld interprets this as, “Accept e-mail items about the  
Apollo Project from John Smith or Jack Jones. Do not accept e-mail  
items from other people. Do not accept e-mail items from John or Jack  
about any other subject.”  
When you define a string, note that your handheld searches for any  
instance of that sequence of characters. For example, if you create a  
filter that retrieves only e-mail items containing the string “info,” your  
handheld considers “info,” “rainforest” and “kinfolk” appropriate  
matches.  
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To define a filter string:  
1. Tap a header field in the HotSync Options dialog box.  
Tap here  
to insert  
cursor  
2. Enter your filter string, using commas or spaces to separate the  
words. Do not add connectors, such as AND or OR, between  
words in a string.  
3. If your string exceeds the length of the field, tap the name of the  
field to display the Notes screen for that header field. For more  
information about header field Notes screens, see “Creating e-mail  
items” earlier in this chapter.  
Enter  
filter data  
Tap here  
Tap Done  
to return  
to HotSync  
Options  
4. Tap Done to return to the HotSync Options dialog box.  
5. Tap OK.  
High-priority e-mail  
The Retrieve All High Priority setting lets you retrieve e-mail items  
marked high-priority, even if those items would have been blocked by  
a defined filter.  
To retrieve high-priority e-mail items:  
1. Tap the Filter box in the HotSync Options dialog box.  
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2. Tap the Retrieve All High Priority check box to select it.  
Tap  
check  
box  
3. Tap OK.  
Note: This setting is applicable only if your E-Mail application has  
the capacity to flag high-priority e-mail items.  
Truncating e-mail items  
The Truncate feature lets you set a point at which long e-mail items  
truncate when downloading to your handheld. By default, this  
Truncate value is 4,000 characters. By truncating long messages, you  
reduce the time it takes to synchronize your desktop E-Mail and Mail,  
as well as the amount of storage space e-mail uses on your handheld.  
Note: Truncation is separate and independent from filtering.  
To truncate e-mail items:  
1. Tap Truncate in the HotSync Options dialog box.  
Tap to  
select  
maximum  
length  
Tap  
Truncate  
2. Tap to select the truncation setting you want.  
Tip:  
If you select the maximum setting, messages can be 8,000  
characters; longer messages are truncated. If you select a  
lower value, you’ll have more room for e-mail items.  
3. Tap OK.  
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Mail menus  
Mail menus are shown here for your reference, and Mail features that  
are not explained elsewhere in this guide are described here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
Message menus  
The Message menu varies depending on whether you are viewing an  
e-mail item, creating an e-mail item, or viewing the Message List.  
Message List  
New Message  
View Message  
Options menus  
The Options menu varies depending on whether you are creating or  
editing an e-mail item.  
Message List  
New Message  
About Mail  
Shows version information for Mail.  
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Beaming information  
Your Visor handheld is equipped with an IR (infrared) port that you  
can use to beam information to another Palm Computing platform  
device that’s close by and also has an IR port. The IR port is located on  
the side of the handheld, behind the small dark shield.  
You can beam the following information between Palm Computing  
platform devices:  
The record currently displayed in Date Book, Address Book, To  
Do List, or Memo Pad  
Note:  
You cannot beam records from Date Book Plus.  
All records of the category currently displayed in Address Book,  
To Do List, or Memo Pad  
A special Address Book record that you designate as your  
personal business card, containing information you want to  
exchange with business contacts  
An application installed in RAM memory  
To select a business card:  
1. Create an Address Book record that contains the information you  
want on your personal business card.  
2. Tap the Menu icon  
.
3. Tap Record, and then tap Select Business Card.  
4. Tap Yes.  
To beam a record, business card, or category of records:  
1. Locate the record, business card, or category you want to beam.  
2. Tap the Menu icon  
.
3. Tap Record, and then tap one of the following:  
The Beam command for an individual record  
In Address Book only: Beam Business Card  
Beam Category  
4. When the Beam Status dialog box appears, point the IR port  
directly at the IR port of the receiving handheld.  
Tip:  
For best results, Visor handhelds should be between 10  
centimeters (approximately 4 inches) and 1 meter  
(approximately 39 inches) apart, and the path between  
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the two devices must be clear of obstacles. Beaming distance to  
other Palm Computing platform devices may be different.  
5. Wait for the Beam Status dialog box to indicate that the transfer is  
complete before you continue working on your handheld.  
To beam an application:  
1. Open the Applications Launcher.  
2. Tap the Menu icon  
.
3. Tap App, and then tap Beam.  
4. Tap the application you want to transfer.  
Note:  
Some applications are copy-protected and cannot be  
beamed. These are listed with a lock icon next to them.  
5. Tap Beam.  
6. When the Beam Status dialog box appears, point the IR port  
directly at the IR port of the receiving handheld.  
7. Wait for the Beam Status dialog box to indicate that the transfer is  
complete before you continue working on your handheld.  
To receive beamed information:  
1. Turn on your handheld.  
2. Point the IR port directly at the IR port of the transmitting  
handheld to open the Beam Status dialog box.  
3. Tap Yes.  
4. Wait for the Beam Status dialog box to indicate that the transfer is  
complete, and then tap OK to display the new entry.  
Incoming records are placed in the Unfiled category.  
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Tips on beaming information  
You can press the Address Book application button  
two seconds to beam your business card.  
for about  
You can set the full-screen pen stroke to beam the current entry.  
See “Pen preferences” in Chapter 9 for more information.  
You can use the Graffiti Command stroke /B to beam the current  
entry.  
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Chapter 8  
®
Advanced HotSync Operations  
®
HotSync technology enables you to synchronize data between one or  
®
more Palm Computing platform devices and Palm™ Desktop  
software or another PIM such as Microsoft Outlook. To synchronize  
data, you must connect your Visor handheld and Palm Desktop  
software either directly, by placing your handheld in the cradle  
attached to your computer, or indirectly, with a modem or network.  
This chapter describes how to select HotSync options and perform a  
HotSync operation via a modem or network. See “Other ways to  
delete records” in Chapter 5 for information about performing your  
first and subsequent local HotSync operations.  
Selecting HotSync setup options  
You can choose when you want HotSync Manager to run. If necessary,  
you can adjust the local and modem HotSync settings as well.  
To set the HotSync options:  
1. Click the HotSync Manager icon  
2. Choose Setup.  
in the Windows system tray.  
3. Click the General tab and select one of the following options:  
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Always available Adds HotSync Manager to the Startup folder  
and constantly monitors the communication  
port for synchronization requests from your  
handheld. With this option, the HotSync  
Manager synchronizes data even when Palm  
Desktop software is not running.  
Available only  
when Palm  
Starts HotSync Manager and monitors  
requests automatically when you open Palm  
Desktop software Desktop software.  
is running  
Manual  
Monitors requests only when you select  
HotSync Manager from the Start menu.  
Tip:  
If you’re not sure which option to use, keep the default  
setting: Always available.  
4. Click the Local tab to display the settings for the connection  
between your computer and the handheld cradle, and adjust the  
following options as needed.  
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Serial Port  
Identifies the port that Palm Desktop software  
uses to communicate with the optional serial  
cradle. This selection should match the  
number of the port to which you connected the  
optional cradle.  
Note: Your handheld cannot share this port  
with an internal modem or other  
device.  
Speed  
Determines the speed at which data is  
transferred between your handheld and Palm  
Desktop software. Try the As Fast As Possible  
rate first, and adjust downward if you  
experience problems. This setting allows Palm  
Desktop software and your handheld to find  
5. Click the Modem tab to display the modem settings and adjust the  
options as needed. See “Conducting a HotSync operation via  
modem” later in this chapter for more information.  
6. If you are attached to a network, click the Network tab to display  
the network settings and adjust the options as needed. See  
“Conducting a HotSync operation via a network” later in this  
chapter for more information.  
7. Click OK.  
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Customizing HotSync application settings  
For each application, you can define a set of options that determines  
how records are handled during synchronization. These options are  
called a “conduit.” By default, a HotSync operation synchronizes all  
files between the handheld and Palm Desktop software.  
In general, you should leave the settings to synchronize all files. The  
only reason you might want to change these settings is to overwrite  
data on either your handheld or Palm Desktop software, or to avoid  
synchronizing a particular type of file because you don’t use it.  
In addition to the conduits for Date Book, Address Book, To Do List,  
Memo Pad, and Expense, Palm Desktop software includes System and  
Install conduits. The System conduit backs up the system information  
stored on your handheld, including Graffiti® ShortCuts. The Install  
conduit installs applications on your handheld.  
To customize HotSync application settings:  
1. Click the HotSync Manager icon  
(bottom-right corner of the taskbar).  
in the Windows system tray  
Tip:  
You can also click the HotSync command on the Palm  
Desktop software menu bar.  
2. From the HotSync Manager menu, choose Custom.  
3. Select the appropriate user name from the list.  
4. Select an application in the Conduit list.  
5. Click Change.  
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6. Click the direction in which you want to write data, or click Do  
Nothing to skip data transfer for an application.  
Note:  
Changing the HotSync setting from the default affects  
only the next HotSync operation. Thereafter, the HotSync  
Actions revert to their default settings. To use a new  
setting on an ongoing basis, select the Set As Default box.  
Thereafter, whatever you selected as the default setting is  
used when you click the Default button in the Custom  
dialog.  
7. Click OK.  
8. Repeat steps 4 through 7 to change conduit settings for other  
applications.  
9. Click Done to activate your settings.  
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Conducting a HotSync operation via modem  
You can use a modem, such as the Springboard™ modem accessory,  
to synchronize your handheld when you are away from your  
computer.  
Note: The first HotSync operation must be local, using the cradle.  
After that, you can perform a modem HotSync operation.  
To perform a HotSync operation via modem you must complete the  
following steps:  
Connect a modem to your computer  
Configure the Palm Desktop software for use with your modem  
Connect a modem to your handheld  
Configure the Modem Preferences on your handheld for use with  
your modem  
Preparing your computer  
There are a few steps you must perform to prepare your computer for  
a modem HotSync operation. Be sure to perform these steps before  
you leave your office so that your computer is ready to receive a call  
from your handheld.  
To prepare your computer for a modem HotSync operation:  
1. Confirm that the computer modem is connected and turned on,  
and that no communications applications, such as fax or telephony  
software, are running on a COM port.  
Note:  
Make sure the computer is disconnected from all  
online services, such as America Online (AOL) and  
CompuServe. This helps to avoid conflicts with the  
COM port.  
2. Start HotSync Manager if it is not already running, and from the  
HotSync Manager menu, choose Modem.  
3. Adjust the following options as needed.  
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Serial Port  
Speed  
Identifies the port for the modem. If you are  
unsure of the port assignment, look at the  
Modem Properties in the Windows Control  
Panel.  
Determines the speed at which data is  
transferred. Try the As Fast As Possible rate  
first, and adjust downward if you experience  
problems. This setting allows Palm Desktop  
software and your handheld to find and use  
the fastest speed.  
Modem  
Identifies the modem type or manufacturer.  
Refer to your modem manual or face plate for  
its type or settings. If you’re not sure of your  
modem type or your modem doesn’t match  
any that appear in the list, select Hayes Basic.  
Setup String  
Identifies the setup string for your particular  
modem. Not all modems require a setup  
string. Refer to your modem manual and enter  
the setup string if recommended by the  
manufacturer.  
4. Click OK.  
Preparing your handheld  
There are a few steps you must perform to prepare your handheld for  
a modem HotSync operation.  
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To prepare your handheld for a modem HotSync operation:  
1. Tap the Applications icon  
2. Tap the HotSync icon  
3. Tap the Enter Phone # field.  
.
Note:  
If you plan to connect to your company’s dial-in server  
(network modem) instead of connecting to a computer  
modem, see “Conducting a HotSync operation via a  
network” later in this chapter.  
4. Enter the telephone number to access the modem connected to  
your computer.  
5. If needed, enter a dial prefix (such as “9”) to access an outside line,  
and then tap the Dial Prefix check box.  
Tip:  
You can enter a comma in the field to introduce a “pause”  
in the dialing sequence. Each comma equals a two second  
pause.  
6. If the phone line you’re using for the handheld has Call Waiting,  
select the Disable call waiting check box to avoid an interruption  
during the modem HotSync operation.  
7. If you want to use a calling card to place the call, select the check  
box and enter the calling card number.  
8. Tap OK.  
9. Tap the Menu icon  
.
10. Tap Options, and then tap Modem Setup.  
11. Enter the settings. See “Modem preferences” in Chapter 9 for more  
information.  
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Selecting the conduits for a modem HotSync operation  
The Conduit Setup dialog box on your handheld enables you to define  
which files and/or applications synchronize during a modem  
HotSync operation. You can use these settings to minimize the time  
required to synchronize data with a Springboard modem accessory.  
To change the Conduit Setup for a modem HotSync operation:  
1. Tap the Applications icon  
.
2. Tap the HotSync icon  
3. Tap the Menu icon  
.
.
4. Tap Options, and then tap Conduit Setup.  
5. Tap the check boxes to deselect the files and applications that you  
do not want to synchronize during a modem HotSync operation.  
The default setting is to synchronize all files.  
Note:  
Applications that do not have a database (such as games)  
do not synchronize — even if you select the item in the  
Conduit Setup dialog box.  
6. Tap OK.  
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Performing a HotSync operation via a modem  
After you prepare your computer and your handheld, and select your  
Conduit Setup options, you are ready to perform a modem HotSync  
operation.  
To perform a modem HotSync operation:  
1. Tap the Applications icon  
.
2. Tap the HotSync icon  
3. Tap the Modem icon  
.
to dial the Palm Desktop modem and  
synchronize the applications.  
4. Wait for the HotSync operation to finish. If you have any problems  
conducting a successful HotSync operation, see Appendix B.  
Conducting a HotSync operation  
via a network  
When you use the Network HotSync software, you can take  
advantage of the LAN and WAN connectivity available in many office  
environments. The Network HotSync software enables you to  
perform a HotSync operation by dialing in to a network or by using a  
cradle that is connected to any computer on your LAN or WAN  
(provided that the computer connected to the cradle also has the  
Network HotSync software installed, your computer is on, and the  
HotSync Manager is running).  
Note: Network HotSync is not available for the Macintosh version of  
Palm Desktop software.  
Connecting to your company’s dial-in server  
The Network HotSync software requires the following:  
Your computer has TCP/IP support installed.  
Both your company’s network system and its remote access server  
support TCP/IP. (Your System Administrator has this  
information.)  
You have a remote access account. (If you don’t have an account,  
consult your System Administrator.)  
Everything you need to connect to your company’s dial-in server  
(network modem) is included with Palm Desktop software and  
handheld software. You need to activate the feature, however, on both  
Palm Desktop software and your handheld.  
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To prepare your computer for a network HotSync operation:  
1. Click the HotSync Manager icon  
(bottom-right corner of the taskbar).  
in the Windows system tray  
2. From the HotSync Manager menu, choose Network.  
Note:  
To perform a Network HotSync from another computer  
on your network, you must select Network from the  
HotSync Manager menu on both your primary computer  
and the computer you want to use.  
3. From the HotSync Manager menu, choose Setup.  
4. Click the Network tab and make sure your user name has a check  
mark next to it. If the check mark is not there, click the check box  
next to your user name.  
5. Click OK.  
6. Place your handheld in the cradle and press the HotSync button.  
The HotSync operation records network information about  
your computer on your handheld. With this information, your  
handheld can locate your computer when you perform a  
HotSync operation over the network.  
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To prepare your handheld for a network HotSync operation:  
1. Tap the Applications icon  
.
2. Tap the HotSync icon  
3. Tap the Menu icon  
.
4. Tap Options, then tap Modem Sync Prefs.  
5. Tap Network.  
6. Tap OK.  
Note: For more information on the Network HotSync feature, see the  
web site http://www.handspring.com. See “Network  
preferences and TCP/IP software” in Chapter 9 for  
information on configuring Network HotSync preferences.  
Using File Link  
The File Link feature enables you to import Address Book and Memo  
Pad information onto your handheld from a separate external file such  
as a company phone list. HotSync Manager stores the data in a  
separate category on your Palm Desktop software and your handheld.  
You can configure the File Link feature to check for changes to the  
external file when you perform a HotSync operation.  
Note: File Link is not available for the Macintosh version of Palm  
Desktop software.  
With File Link, you can import data stored in any of the following  
formats:  
Comma delimited (.csv)  
Tab delimited (.tsv)  
Memo Pad archive (.mpa)  
Address Book archive (.aba)  
Text (.txt)  
For information on how to set up a file link, see the Palm Desktop  
online Help.  
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Creating a user profile  
If you use the File Link feature to configure several Handspring, Inc.  
handheld computers with specific information (such as a company  
phone list) before distributing them to their actual users, you can  
create a user profile to load the data into an handheld without  
associating that data with a user name. The User Profile feature is  
designed only for the first-time HotSync operation, before you assign  
a User ID to a particular handheld.  
To create a user profile:  
1. Open Palm Desktop software.  
2. From the Tools menu, choose Users.  
3. Click Profiles.  
4. Click New.  
5. Enter a unique name for the profile, and click OK.  
6. Repeat steps 3 and 4 for each profile that you want to create, and  
then click OK to return to Palm Desktop software.  
7. Select the profile from the User list and create the data for the  
profile (e.g., company phone list, etc.).  
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To use a profile for the first-time HotSync operation:  
1. Place the new handheld in the cradle.  
2. Press the HotSync button on the cradle.  
3. Click Profiles.  
4. Select the profile that you want to load on the handheld, and click  
OK.  
5. Click Yes to transfer all the profile data to the handheld.  
The next time you perform a HotSync operation, Palm Desktop  
software prompts you to assign a user name to the handheld.  
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Chapter 9  
Setting Preferences for  
Your Handheld  
The Preferences screens enable you to customize the configuration  
options on your Visor handheld.  
In the Preferences screens, you can do the following:  
General  
Set the current date and time, the auto shut-off  
interval, the Beam Receive feature, and the  
system, alarm, and game sounds.  
Formats  
Modem  
Owner  
Set the country default and the formats for dates,  
times, calendar, and numbers.  
Configure your handheld for use with a modem  
such as the Springboard™ modem accessory.  
Assign your name, phone number, and other  
owner information to your handheld.  
Buttons  
Assign different applications to the buttons on  
the front panel of your handheld and the  
HotSync button on the cradle, and reassign the  
®
full-screen pen stroke command.  
ShortCuts  
Digitizer  
Network  
Define a list of Graffiti® abbreviations.  
Calibrate the screen on your handheld.  
Configure your handheld for use with a network.  
Viewing preferences  
To open the Preferences screens:  
1. Tap the Applications icon  
.
2. Tap the Preferences icon  
.
3. Tap the pick list in the upper-right corner of the screen.  
4. Select the Preferences screen you want to view.  
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Buttons preferences  
The Buttons Preferences screen enables you to associate different  
applications with the buttons on the front of the handheld.  
For example, if you find that you seldom use To Do List and often use  
Expense, you can assign the To Do List button to start Expense.  
Any changes you make in the Buttons Preferences screen become  
effective immediately; you do not have to change to a different screen  
or application.  
If you assign a different application to a button, you can still access the  
original application using the Applications Launcher.  
To change the Buttons preferences:  
1. Tap the pick list next to the button you want to re-assign.  
Tap arrow to  
show pick list  
2. Tap the application that you want to assign to the button.  
Tip:  
To restore all of the buttons to their factory settings, tap  
Default.  
Pen preferences  
The Buttons Preferences screen enables you to change the assignment  
of the full-screen pen stroke. By default, the full-screen pen stroke  
activates Graffiti Help.  
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Drag to top of screen  
To change the Pen preferences:  
1. Tap Pen.  
2. Tap the pick list and select one of the following settings for the full-  
screen pen stroke:  
Backlight  
Keyboard  
Turns on the backlight of your handheld.  
Opens the onscreen keyboard for entering text  
characters.  
Graffiti Help  
Opens a series of screens that show the  
complete Graffiti character set.  
Turn Off & Lock Turns off and locks the handheld. You must  
assign a password to lock the handheld. When  
locked, you need to enter the password to use  
your handheld.  
Beam Data  
Beams the current record to another  
Handspring, Inc.® handheld computer.  
3. Tap OK.  
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HotSync buttons preferences  
The Buttons Preferences screen also enables you to associate different  
applications with the HotSync button on the cradle and the HotSync  
button on the optional Springboard modem. Any changes that you  
make in the HotSync Buttons dialog box become effective  
immediately; you do not have to change to a different screen or  
application.  
To change the HotSync buttons preferences:  
1. Tap HotSync.  
2. Tap the pick list next to the button you want to assign.  
Tap arrow  
to show  
pick list  
3. Tap the application that you want to assign to each button.  
The default setting for each button is the HotSync setting,  
which means the cradle and optional Springboard modem per-  
form their normal HotSync functions.  
4. Tap OK.  
Digitizer preferences  
The Digitizer Preferences screen opens the digitizer calibration screen.  
This is the same screen that appears when you start your handheld for  
the first time.  
You can recalibrate your screen after a hard reset, or if your digitizer  
drifts.  
Formats preferences  
Use the Formats Preferences screen to set the country default and the  
display format of the dates, times, and numbers on your handheld.  
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Country default  
The country default sets date, time, week start day, and number  
conventions based on geographic regions where you might use your  
handheld. For example, in the United Kingdom, time often is  
expressed using a 24-hour clock. In the United States, time is  
expressed using a 12-hour clock with an AM or PM suffix.  
All your handheld applications use the Country default settings. You  
can, however, customize your own preferences. See the “Time, date,  
week start, and numbers formats” section later in this chapter.  
To set the country default:  
1. Tap the country name pick list.  
2. Tap the setting you want to use.  
Time, date, week start, and numbers formats  
The Time setting defines the format for the time of day. The time  
format that you select appears in all applications on your handheld.  
To select the time, date, week start, and numbers format:  
1. Tap the Time pick list and select a format.  
2. Tap the Date pick list and select a format.  
3. Tap the Week starts pick list, and select whether you want the first  
day of the week to be Sunday or Monday.  
Note:  
This setting controls the Day, Week, and Month views in  
Date Book and all other aspects of your handheld that  
display a calendar.  
4. Tap the Numbers pick list, and select formats for the decimal point  
and thousands separator.  
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General preferences  
The General Preferences screen enables you to set the time, date, auto  
shutoff interval, and sounds for your handheld.  
See Chapter 1 for information on setting the time and date.  
Auto-off delay  
Your handheld has an automatic shutoff feature that turns off the  
power and backlight after a period of inactivity. This feature helps  
conserve battery power in case you forget to turn off your handheld.  
If you find that your handheld shuts itself off before you finish  
reviewing the information on the screen, you should increase the time  
setting of the automatic shutoff feature.  
To set the Auto-off delay:  
1. Tap the Auto-off pick list.  
2. Tap the setting you want to use for the automatic shutoff feature: 1  
minute, 2 minutes, or 3 minutes.  
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System, alarm, and game sounds  
Your handheld uses a variety of sounds. The System, Alarm, and  
Game Sound settings enable you to turn the sounds on or off, and to  
adjust the volume level.  
To set the system and alarm sounds:  
1. Tap the System Sound pick list and select the sound level.  
Note:  
When you turn off the System Sounds, you also turn off  
the “chime” tones associated with the HotSync operation.  
2. Tap the Alarm Sound pick list and select the sound level.  
3. Tap the Game Sound pick list and select the sound level.  
Note:  
The Game Sound setting works only with games that are  
programmed to respond to this setting. Older games  
typically do not respond to this setting.  
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Modem preferences  
The Modem Preferences screen enables you to define the settings for  
a modem that is directly connected to your handheld. These settings  
are for applications that activate and use the modem.  
Note: You can purchase a Springboard modem for use with your  
handheld. See http://www.handspring.com.  
To define the Modem preferences:  
1. Tap TouchTone or Rotary.  
Note:  
Select the Rotary setting only if you are certain that your  
telephone service does not support TouchTone dialing.  
2. Tap the Speed pick list and select the maximum speed for your  
modem.  
Note:  
This is the speed at which your modem communicates  
with your handheld, not the speed at which your modem  
communicates with your telephone service.  
3. Tap the Speaker pick list and select the speaker volume that you  
want for the modem.  
4. Tap the Flow Ctl (Flow Control) pick list and select either  
Automatic, On (Xon), or Off (Xoff) flow control for the modem  
connection.  
5. If necessary, edit the String text to change the modem setup string.  
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Network preferences and TCP/IP software  
The Network Preferences settings enable you to use the TCP/IP  
software that is included in the handheld operating system. You can  
use the TCP/IP software to connect with Internet Service Providers  
(ISPs) or dial-in (remote access) servers. Because the TCP/IP software  
is a feature of the operating system, you configure all parameters  
relating to it from the Preferences application.  
To use TCP/IP, you must configure both the Modem Preferences and  
the Network Preferences settings.  
Note: Modem Preferences settings enable your Visor handheld to  
use a modem to communicate with remote devices. For  
example, you can communicate with your ISP server, or with  
your computer if you are away on travel. See “Modem  
preferences” earlier in this chapter for a complete explanation  
on how to configure modem parameters.  
After you configure both the Network and Modem Preferences, you  
can establish a PPP (Point-to-Point Protocol), SLIP (Serial Line Internet  
Protocol), or CSLIP (Compressed Serial Line Internet Protocol)  
connection with your ISP or dial-in server. You can do this either by  
using menu commands from the Network Preferences screen or by  
using a third-party application.  
Note: TCP/IP provides the ability to connect to your ISP or dial-in  
server with applications that allow you to view the  
transmitted data. Visit the web site http://  
www.handspring.com for information on third-party  
applications that take advantage of TCP/IP.  
Selecting a service  
Use the Service setting to select the service template for your Internet  
Service Provider or a dial-in server. Service templates are a set of ISP  
and dial-in server configuration settings that you can create, save, and  
reuse.  
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To select a service:  
1. Tap the Service pick list.  
Tap here to display  
a list of service  
templates  
2. Tap the predefined service template you want to use.  
Entering a user name  
The User Name setting identifies the name you use when you log into  
your Internet Service Provider or your dial-in server. Although this  
field can contain multiple lines of text, only two lines appear onscreen.  
To enter a user name:  
1. Tap the User Name field.  
2. Enter your user name.  
Enter your user  
name here  
Note: Most dial-in servers do not accept spaces in the user name.  
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Entering a password  
The Password box identifies the password you use to log into your  
server or ISP. Your entry in this field determines whether your  
handheld prompts you to enter a password each time you log into  
your network:  
If you do not enter a password, your handheld displays the word  
“Prompt” in this field and asks you to enter a password during the  
login procedure.  
If you enter a password, your handheld displays the word  
“Assigned” in this field and does not prompt you to enter a  
password during the login procedure.  
Note: If you are concerned about security, select the Prompt option  
and do not enter a password.  
To enter a password:  
1. Tap the Password field.  
2. Enter the password you use to log into your server.  
Enter password here  
Tap here  
3. Tap OK.  
Note: The Password field updates to display the word “Assigned.”  
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Adding telephone settings  
When you select the Phone field, your handheld opens a dialog box in  
which you define the telephone number you use to connect with your  
ISP or dial-in server. In addition, you can also define a prefix, disable  
Call Waiting, and give special instructions for using a calling card.  
Note: The Phone Setup dialog box works correctly for AT&T and  
Sprint long-distance services. However, because MCI works  
differently, MCI customers need to put the calling card  
number in the Phone # field and the phone number in the Use  
calling card field.  
To enter your server phone number:  
1. Tap the Phone # field.  
2. Enter the phone number you use to reach your ISP or dial-in  
server.  
Enter your ISP phone  
number here  
3. If you need to enter a prefix or disable Call Waiting, skip to those  
procedures. Otherwise, tap OK.  
Entering a prefix  
A prefix is a number that you dial before the telephone number to  
access an outside line. For example, many offices require that you dial  
“9” to dial a number outside the building.  
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To enter a prefix:  
1. Tap the Dial Prefix check box to select it.  
Select this  
box if you  
need to use  
a prefix  
Enter your  
prefix here  
2. Enter the prefix.  
3. Tap OK.  
Disabling Call Waiting  
Call Waiting can cause your session to terminate if you receive a call  
while you are connected. If your telephone has Call Waiting, you need  
to disable this feature before logging into your ISP or dial-in server.  
To disable Call Waiting:  
1. Tap the Disable call waiting check box to select it.  
Select this  
box if you  
Enter your disable  
need to  
code here  
disable Call  
Waiting  
2. Enter the code to disable Call Waiting on the Disable call waiting  
line.  
Note:  
Each telephone company assigns a code to disable Call  
Waiting. Contact your local telephone company for the  
code that is appropriate for you.  
3. Tap OK.  
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Using a calling card  
The Use calling card field enables you to use your calling card when  
dialing your ISP or Intranet server. Keep in mind that there is usually  
a delay before you enter your calling card number. When you define  
your calling card number, you need to add commas at the beginning  
to compensate for this delay. Each comma delays transmission of your  
calling card number for two seconds.  
To use a calling card:  
1. Tap the Use calling card check box to select it.  
Select this  
box to use a  
calling card  
Enter your  
calling card  
number here  
2. Enter your calling card number on the Use calling card line.  
Note:  
It’s a good idea to add at least three commas at the  
beginning of your calling card number to compensate for  
the cue delay.  
3. Tap OK.  
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Connecting to your service  
After you set your Modem and Network Preferences, establishing a  
connection to your Internet Service Provider (ISP) or your company’s  
network (dial-in server) is easy.  
Note: If you are connecting to an ISP, you need a third-party  
application, such as a web browser or news reader, to take  
advantage of this connection. For information about third-  
party applications that support TCP/IP, check the web site  
http://www.handspring.com.  
To establish a connection:  
Tap Connect to dial the current service and display the Service  
Connection Progress messages.  
Tip:  
To see expanded Service Connection Progress messages,  
press the bottom scroll button.  
To close a connection:  
Tap Disconnect to terminate the connection between your  
handheld and your service.  
Creating additional service templates  
You can create additional service templates from scratch or by  
duplicating existing templates and editing information. After you  
create a new or duplicate template, you can add and edit settings.  
To add a new service template:  
1. Tap the Menu icon  
.
2. Tap Service, and then tap New.  
A new service template (called Untitled) is added to the Service  
pick list.  
To duplicate an existing service template:  
1. Tap the Service pick list.  
2. Tap the predefined service template you want to duplicate.  
3. Tap the Menu icon  
.
4. Tap Service, and then tap Duplicate.  
A copy of the service template is added to the Service pick list.  
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Adding detailed information to a service template  
If you are using one of the predefined service templates, you probably  
only need to enter your user name and telephone number. If you are  
creating a new service template, you may need to provide additional  
information to your ISP or dial-in server. You use the Details dialog  
box to add additional information to a selected service template.  
To select a connection type:  
1. Tap the service field.  
2. Tap Details.  
Select connection type  
3. Tap the Connection type pick list and select one of the following  
connection types:  
PPP  
Point-to-Point protocol  
SLIP  
CSLIP  
Serial Line Internet Protocol  
Compressed Serial Line Internet Protocol  
Note: If you are not sure, try PPP; if that doesn’t work, ask your  
Internet Service Provider or your System Administrator for  
the correct connection type.  
Idle timeout  
The Idle timeout setting defines how long your handheld waits before  
dropping the connection with your ISP or dial-in server when you  
switch out of a TCP/IP application.  
To set the Idle timeout:  
1. Tap the Idle timeout pick list and select one of the following  
options:  
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Immediate  
1 minute  
Drops the connection to your ISP immediately  
when you switch to another application.  
Waits one minute for you to open another  
application before it drops the connection.  
2 minutes  
3 minutes  
Power Off  
Waits two minutes.  
Waits three minutes.  
Keeps your PPP or SLIP connection until you  
turn off your handheld (or until it times out).  
This option works best with the Springboard  
modem.  
2. Tap OK.  
Defining primary and secondary DNS  
The Domain Naming System (DNS) is a mechanism in the Internet for  
translating the names of host computers into IP addresses. When you  
enter a DNS number (or IP address), you are identifying a specific  
server that handles the translation services.  
Each IP address has four sections, separated by periods. In the Details  
dialog box, you enter each section separately. Each section of an IP  
address is made up of a number from 0 to 255; numbers are the only  
allowable characters in this field.  
Ask your Internet Service Provider or System Administrator for the  
correct Primary or Secondary DNS IP numbers.  
Tip:  
Many systems do not require that you enter a DNS. If you are  
not sure, leave the DNS field blank.  
To enter a primary and secondary DNS:  
1. Tap the Query DNS check box to deselect it.  
2. Tap the space to the left of the first period in the Primary DNS field,  
and then enter the first section of the IP address.  
Note:  
Each section must be a number from 0 to 255.  
3. Repeat step 2 for the second, third, and last sections of the Primary  
DNS field.  
4. Repeat steps 2 and 3 for the Secondary DNS number.  
5. Tap OK.  
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IP address  
Everyone who logs on to the Internet needs to have a unique identifier  
(an IP address), whether permanent or temporary. Some networks  
dynamically assign a temporary IP address when clients log in. The IP  
Address field lets you identify whether your network provides  
automatic (dynamic) temporary IP addressing.  
Note: If your IP address is permanently assigned, you need to get  
that information from your System Administrator. If you are  
not sure, select Automatic.  
To identify dynamic IP addressing:  
Tap the IP Address check box to select it.  
Tap to select automatic  
IP address  
To enter a permanent IP address:  
1. Tap the IP Address check box to deselect it and display a  
permanent IP address field below the check box.  
2. Tap the space to the left of the first period then enter the first  
section of the IP address.  
Note:  
Each section must be a number from 0 to 255.  
3. Tap and enter the remaining sections of the IP address.  
4. Tap OK.  
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Creating a login script  
A login script is a series of commands, similar to an autoexec.bat file,  
that automates logging into your ISP. You can create login script files  
by selecting commands from the Command pick list in the Login  
Script dialog. Some commands from the Command pick list, such as  
Send, require you to supply additional information. Those commands  
have a parameter field so that you can add the necessary data.  
Note: You can also use non-ASCII and literal characters in your  
login script. See Appendix D for more information.  
To create a login script:  
1. Tap Script.  
2. Tap the End pick list.  
Tap here  
3. Tap the command you want from the Command list. If the  
command requires additional information, a field appears to the  
right of it for you to enter the information. The following  
commands are available:  
Wait For  
Tells your handheld to wait for specific  
characters from the TCP/IP server before  
executing the next command.  
Send  
Transmits specific characters to the TCP/  
IP server to which you are connecting.  
Send CR  
Transmits a carriage return or LF character  
to the TCP/IP server to which you are  
connecting.  
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Send User ID Transmits the User ID information entered  
in the User ID field of the Network  
Preferences screen.  
Send  
Password  
Transmits the password entered in the  
Password field of the Network Preferences  
screen. If you did not enter a password,  
this command prompts you to enter one.  
The Password command is usually  
followed by a Send CR command.  
Delay  
Get IP  
Prompt  
End  
Tells your handheld to wait a specific  
number of seconds before executing the  
next command in the login script.  
Reads an IP address and uses it as the IP  
address for your handheld. This command  
is used with SLIP connections.  
Opens a dialog box and prompts you to  
enter text of some kind (for example, a  
password or a security code).  
Identifies the last line in the login script.  
4. Repeat steps 2 and 3 until the login script is complete.  
5. Tap OK.  
Deleting a service template  
There is only one way to delete a service template: use the Delete  
command from the Service menu.  
To delete a service template:  
1. Tap the Service pick list.  
2. Tap the service template you want to delete.  
3. Tap the Menu icon  
.
4. Tap Service, and then tap Delete.  
5. Tap OK.  
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Network preferences menu commands  
The Network Preferences screen includes menu commands to make it  
fast and easy to create and edit service templates. TCP/IP application  
menus are show here for your reference.  
See “Using menus” in Chapter 1 for more information about choosing  
menu commands.  
Service menu  
Options menu  
TCP/IP troubleshooting  
If you are having a problem establishing a network connection using  
TCP/IP, check this section and try the suggestions listed.  
Displaying expanded Service Connection Progress messages  
It’s helpful to identify at what point in the login procedure the  
connection fails. An easy way to do this is to display the expanded  
Service Connection Progress messages. Expanded Service Connection  
Progress messages describe the current stage of the login procedure.  
Press the bottom scroll button at any point during login to display  
these messages.  
Viewing the Network Log  
If viewing the expanded Service Connection Progress messages does  
not give you enough information to find out why you cannot connect  
to your ISP or dial-in server, take a look at the Network Log. The  
Network Log lists all of the communication that occurs between your  
modem and your dial-in server during the login procedure. The  
information in the Network Log can help your ISP or your System  
Administrator pinpoint where the login procedure communication  
fails and why.  
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To view the Network Log:  
1. Tap Options, and then tap View Log.  
2. Tap the up and down arrows of the scroll bar to see the entire  
Network Log.  
3. Tap Done.  
Adding a DNS number  
If your ISP or dial-in server requires a DNS number and you did not  
enter that information in the Network Preferences screen, it will  
appear that you successfully logged into your network. When you try  
to use an application or look up information, however, the connection  
fails. If this occurs, try adding a DNS number. Ask your ISP or your  
System Administrator for the correct Primary and Secondary DNS IP  
numbers.  
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Owner preferences  
The Owner Preferences screen enables you to record a name, company  
name, phone number, or any other information that you want to  
associate with your handheld.  
If you use the Security application to turn off and lock your handheld  
with a password, information that you put in the Owner Preferences  
displays the next time you turn on your handheld. See Chapter 1 for  
more information.  
To enter the Owner preferences:  
Enter the text that you want to associate with your handheld in the  
Owner Preferences screen. If you enter more text than can fit on  
one screen, a scroll bar automatically appears on the right side of  
the screen.  
If you assign a password with the Security application, the  
information in the Owner Preferences screen cannot be changed. In  
this case, an Unlock button appears at the bottom of the screen.  
To unlock the Owner Preferences screen:  
1. Tap Unlock.  
2. Enter the password that you defined in the Security application.  
3. Tap OK.  
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ShortCuts preferences  
The ShortCuts Preferences screen enables you to define abbreviations  
for entering text with Graffiti strokes. This section describes how to  
create, edit, and delete a ShortCut. See Chapter 2 for more information  
on the use of ShortCuts.  
Creating a ShortCut  
You can create a ShortCut for any words, letters, or numbers. All  
ShortCuts you create appear on the list in the ShortCut Preferences  
screen. All the ShortCuts are available in any of your handheld  
applications and are backed up on your computer when you perform  
a HotSync operation.  
To create a ShortCut:  
1. Tap New.  
2. On the ShortCut name line, enter the letters you want to use to  
activate the ShortCut.  
Tap New  
3. Tap the ShortCut Text area and enter the text that you want to  
appear when you write the ShortCut characters.  
Tip:  
You may want to add a space (space character) after the  
last word in your ShortCut text. This way, a space  
automatically follows the ShortCut text.  
4. Tap OK.  
Tip:  
To use a ShortCut, draw the ShortCut stroke followed by the  
ShortCut characters. When you draw the ShortCut stroke, the  
ShortCut symbol appears at the insertion point to show that  
you are in ShortCut mode.  
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ShortCut  
Editing a ShortCut  
After you create a ShortCut, you can modify it at any time.  
To edit a ShortCut:  
1. Tap the ShortCut you want to edit.  
2. Tap Edit.  
3. Make the changes you want and tap OK.  
Deleting a ShortCut  
If you no longer need a ShortCut, you can delete it from the list of  
ShortCuts.  
To delete a ShortCut:  
1. Tap the ShortCut you want to delete.  
2. Tap Delete.  
3. Tap Yes.  
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Appendix A  
Maintaining Your Handheld  
This chapter provides information on the following:  
Proper care of your handheld  
Prolonging battery life  
Resetting your handheld  
Caring for your handheld  
Your handheld is designed to be rugged and reliable and to provide  
years of trouble-free service. Please observe the following general tips  
when using your handheld:  
Take care not to scratch the screen of your handheld. Keep the  
screen clean. When working with your handheld, use the supplied  
stylus or plastic-tipped pens intended for use with a touch-  
sensitive screen. Never use an actual pen or pencil or other sharp  
object on the surface of the handheld screen.  
Your handheld is not waterproof and should not be exposed to  
rain or moisture. Under extreme conditions, water may enter the  
circuitry through the front panel buttons. In general, treat your  
handheld as you would a pocket calculator or other small  
electronic instrument.  
The touch-sensitive screen of your handheld contains a glass  
element. Take care not to drop your handheld or subject it to any  
strong impact. Do not carry your handheld in your back pocket: if  
you sit on it, the glass may break.  
Protect your handheld from temperature extremes. Do not leave  
your handheld on the dashboard of a car on a hot day, and keep it  
away from heaters and other heat sources.  
Do not store or use your handheld in any location that is extremely  
dusty, damp, or wet.  
Use a soft, damp cloth to clean your handheld. If the surface of the  
handheld screen becomes soiled, clean it with a soft cloth  
moistened with a diluted window-cleaning solution.  
Appendix A  
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Battery considerations  
Please note the following considerations when replacing the batteries  
in your handheld:  
Under normal conditions, yourhandheld batteries should provide  
several months of use. You can conserve battery life by  
minimizing the use of the backlight feature, and changing the  
Auto-off setting that automatically turns the handheld off after a  
period of inactivity. See “General preferences” in Chapter 9 for  
more information.  
If the batteries become low in the course of normal use, an alert  
appears on the handheld screen describing the low battery  
condition. If this alert appears, perform a HotSync operation to  
back up your data before you replace the batteries. This helps  
prevent accidental data loss.  
®
When replacing the batteries, begin by turning your handheld off  
(so there is no screen display). Never remove the batteries while  
your handheld is turned on.  
When replacing the batteries, always use good quality batteries of  
the same type. Use only alkaline batteries with your handheld.  
When you remove the batteries, the built-in backup power of your  
handheld maintains memory data for a period of up to one  
minute. Whenever you remove the batteries, replace them  
immediately. If you encounter any difficulties in the course of  
battery replacement, reinstall the original batteries and wait a few  
minutes for the backup power to recharge.  
If the batteries drain to the point where your handheld does not  
operate, it stores your data safely for about a month. In this case,  
there is enough residual energy in the batteries to store the data,  
but not enough to turn on your handheld. If your handheld does  
not turn on when you press the power button, you should replace  
the batteries immediately.  
If you leave drained batteries in your handheld for an extended  
period of time, you can lose all of the stored data. If this happens,  
replace the batteries and use the reset button to reset your  
handheld. (See “Resetting your handheld” later in this chapter for  
details.) After you reset your handheld, perform a HotSync  
operation to restore the data from your computer.  
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Resetting your handheld  
Under normal circumstances, you will not have to use the reset  
button. On rare occasions, however, your handheld may no longer  
respond to buttons or the screen. In this case, you need to perform a  
reset to get your handheld running again.  
Performing a soft reset  
A soft reset tells your handheld to stop what it’s doing and start over  
again. All records and entries stored in your handheld are retained  
with a soft reset. After a soft reset, the Welcome screen appears,  
followed by the General Preferences screen (to set time and date).  
To perform a soft reset:  
Use the tip of an unfolded paper clip (or similar object without a  
sharp tip), to gently press the reset button inside the hole on the  
back panel of your handheld.  
Reset  
button  
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Performing a hard reset  
With a hard reset, all records and entries stored in your handheld are erased.  
Never perform a hard reset unless a soft reset does not solve your problem.  
Note: You can restore any data previously synchronized with your  
computer during the next HotSync operation.  
To perform a hard reset:  
1. Hold down the power button on the front panel of the handheld.  
2. While holding down the power button, use an unfolded paper clip  
(or similar object without a sharp tip) to gently press the reset  
button.  
3. Release the power button.  
4. When a message appears on the handheld screen warning that you  
are about to erase all the data stored on your handheld, do one of  
the following:  
Press the top scroll button on the front panel of your handheld  
to complete the hard reset and display the Digitizer screen.  
Press any other button to perform a soft reset.  
Note: With a hard reset, the current date and time are retained.  
Formats Preferences and other settings are restored to their  
factory default settings.  
To restore your data after a hard reset:  
1. Click the HotSync Manager icon  
(bottom-right corner of the taskbar).  
in the Windows system tray  
Tip:  
You can also click the HotSync command on the Palm  
Desktop software menu bar.  
2. From the HotSync Manager menu, choose Custom.  
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3. Select the appropriate user name from the list.  
4. Select an application in the Conduit list.  
5. Click Change.  
6. Select Desktop overwrites handheld.  
Note:  
Changing the HotSync setting from the default affects  
only the next HotSync operation. Thereafter, the HotSync  
Actions revert to their default settings.  
7. Click OK.  
8. Repeat steps 4 through 7 to change conduit settings for other  
applications.  
9. Click Done to activate your settings.  
10. Perform a HotSync operation.  
Appendix A  
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Appendix B  
Troubleshooting Tips  
If you encounter a problem with your Visor handheld:  
Review this section to see if your problem is listed  
Check our web site at http://www.handspring.com for the latest  
technical support information  
Note: Thousands of third-party add-on applications have been  
®
written for the Palm Computing platform. Unfortunately, we  
are not able to support such a large number of third-party  
applications. If you are having a problem with a third-party  
application, please contact the developer or publisher of that  
software.  
Software installation problems  
Problem  
Solution  
When I install Palm™  
Take your handheld out of the cradle  
Desktop software I get an and install again.  
error that a modem is  
attached to my port, but  
there is no modem  
attached.  
Operating problems  
Problem  
Solution  
My handheld won’t  
turn on.  
Try each of these in turn:  
Adjust the contrast control.  
Make sure the batteries are installed  
properly.  
Replace the batteries.  
If your handheld still does not operate,  
try a soft reset; see Appendix A.  
Appendix B  
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I replaced the  
The battery warning message may appear  
immediately after replacing the batteries.  
Also, if you check the battery gauge in the  
Applications Launcher immediately after  
replacing the batteries, the gauge may start  
at “empty” and slowly rise to “full.” This is  
normal. It takes a few minutes for the  
battery gauge to accurately show the  
condition of the batteries.  
batteries, but I am  
still getting a low  
battery warning.  
I get a warning  
message telling me  
my handheld  
Purge Date Book and To Do List. This  
deletes To Do List items and past Date  
Book events from the memory of your  
handheld. See “Other ways to delete  
records” in Chapter 5. You may need to  
perform a HotSync® operation to  
recover the memory.  
memory is full.  
Delete unused memos and records. If  
necessary, you can save these records.  
See “Edit menu” in Chapter 5.  
If you have installed additional  
applications on your handheld, remove  
them to recover memory. See  
“Removing applications” in Chapter 3.  
My handheld keeps  
turning itself off.  
Your handheld is designed to turn itself off  
after a period of inactivity. This period can  
be set at one, two, or three minutes. Check  
the Auto-off setting. See “General  
preferences” in Chapter 9.  
My handheld is not  
making any sounds.  
Check the System Sound setting. See  
“General preferences” in Chapter 9.  
My handheld has  
frozen.  
Perform a soft reset. See “Resetting your  
handheld” in Appendix A.  
I don’t see anything  
on my handheld’s  
screen.  
Change the contrast settings.  
Replace the batteries.  
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Tapping and writing problems  
Problem  
Solution  
When I tap the  
Calibrate the screen. See “Digitizer  
preferences” in Chapter 9.  
buttons or screen  
icons, it activates the  
wrong feature.  
When I tap the Menu Not all applications or screens have menus.  
Try changing to a different application.  
icon , nothing  
happens.  
I can’t get my  
handheld to  
recognize my  
handwriting.  
For your handheld to recognize hand-  
writing input with the stylus, you need  
to use Graffiti® writing. See “Using  
Graffiti writing to enter data” in  
Chapter 2.  
Make the Graffiti character strokes in  
the Graffiti writing area, not on the  
display part of the screen.  
Write Graffiti strokes for letters in the  
left-hand side, and the strokes for  
numbers in the right-hand side of the  
Graffiti writing area.  
Make sure that Graffiti is not shifted  
into extended or punctuation modes.  
See “Using Graffiti writing to enter  
data” in Chapter 2.  
See “Graffiti tips” in Chapter 2 for tips  
on increasing your accuracy when you  
write Graffiti characters.  
Appendix B  
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Application problems  
Problem  
Solution  
I tapped the Today  
button, but it does  
Your handheld is not set to the current date.  
Make sure the Set Date box in the General  
not show the correct Preferences screen displays the current  
date.  
date. See “General preferences” in Chapter  
9 for more information.  
I know I entered  
some records, but  
they do not appear in  
the application.  
Check the Categories pick list (upper-  
right corner of the screen). Choose All  
to display all of the records for the  
application.  
Check Security and make sure that the  
Private Records setting is set to Show  
private records.  
In To Do List, tap Show and check  
whether Show Only Due Items is  
selected.  
I am having  
If you cannot manually arrange the  
order of the memos in the List screen,  
check the Memo Preferences setting.  
Make sure that Sort by is set to Manual.  
problems listing  
memos the way I  
want to see them.  
If you choose to view your memos  
alphabetically on Palm Desktop  
software and then perform a HotSync  
operation, the memos on your  
handheld still appear in the order  
defined in the Memo Preferences  
setting. In other words, the sort settings  
that you use with Palm Desktop  
software are not transferred to your  
handheld.  
I created an event in  
Date Book, but it  
In the Week View, you cannot select  
overlapping events that have the same start  
doesn’t appear in the time. If you have two or more events with  
Week View.  
the same start time, choose the Day View  
for the particular day to see the overlapping  
events.  
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HotSync problems  
Problem  
Solution  
I cannot do a  
Check the Windows system tray to  
make sure the HotSync Manager is  
running. If it is not, open Palm Desktop  
software.  
HotSync operation;  
what should I check  
to make sure I am  
doing it correctly?  
Click the HotSync Manager and make  
sure that the Local USB option has a  
check next to it. If you are using an  
optional serial cradle, make sure that  
the Local Serial has a check next to it,  
then select Setup and confirm that the  
COM port setting matches the port  
where you attached the serial cradle.  
Make sure the cradle is connected  
securely.  
Make sure you installed the software  
that came with your handheld. You  
must install this software even if you  
upgraded from a Palm organizer.  
Make sure you are using the correct  
type of cradle. If your computer does  
not have a USB port, or is running  
Windows 95, Windows NT 4.0, or  
MacOS 8.0 or earlier, you must use a  
serial cradle.  
Perform a soft reset. See “Resetting  
your handheld” in Appendix A.  
I did a HotSync  
Click the HotSync Manager and choose  
Custom. Check that the correct conduit  
is active.  
operation, but one of  
my applications did  
not synchronize.  
I cannot launch the  
HotSync Manager.  
Make sure you are not running another  
program, such as America Online,  
CompuServe, or WinFax, that uses the  
port you selected in the Setup dialog  
box.  
Reinstall the Palm Desktop software.  
Appendix B  
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I am using Outlook  
as my PIM, but I  
cannot do a HotSync  
operation.  
Click the HotSync Manager and choose  
Custom. Check that the correct conduit  
is active.  
Check that the correct conduit is  
installed. Reinstall the HotSync  
Manager and make sure the correct  
conduit is selected.  
I tried to do a local  
HotSync operation,  
but it did not  
complete  
successfully.  
Try each of these in turn:  
Make sure HotSync Manager is  
running. If HotSync Manager is  
running, exit and restart it.  
Make sure you selected Local USB or  
Local Serial from the HotSync Manager  
menu or the Palm Desktop software  
menu.  
Check the cable connection between the  
cradle and the port on your computer.  
Make sure you installed the software  
that came with your handheld. You  
must install this software even if you  
upgraded from a Palm organizer.  
Click the HotSync Manager and make  
sure that the Local USB option has a  
check next to it. If you are using an  
optional serial cradle, make sure that  
the Local Serial has a check next to it,  
then select Setup and confirm that the  
COM port setting matches the port  
where you attached the serial cradle.  
If you are using a serial cradle, try a  
lower baud rate setting on the Local tab  
in the Setup dialog box.  
Make sure you are not running another  
program, such as America Online,  
CompuServe, or WinFax, that uses the  
port you selected in the Setup dialog  
box.  
Read the HotSync Log for the user  
account for which you are performing a  
HotSync operation.  
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I tried to do a local  
HotSync operation,  
but it did not  
complete  
successfully.  
(continued)  
Make sure your handheld is seated in  
the cradle correctly.  
Make sure the gold-plated connectors  
on the cradle and your handheld are  
clean. Use a pencil eraser to clean them.  
Perform a soft reset. See “Resetting  
your handheld” in Appendix A.  
Check the following on your computer:  
I tried to do a modem  
HotSync operation,  
but it did not  
complete  
successfully.  
Make sure your computer is turned on  
and that it does not shut down  
automatically as part of an energy-  
saving feature.  
Make sure the modem connected to your  
computer is turned on and is connected  
to the outgoing phone line.  
Make sure Modem is checked in the  
HotSync Manager menu.  
Make sure the modem you are using  
with your handheld has an on-off switch.  
Your handheld cannot “wake up” a  
modem that has an auto-off feature.  
Make sure the modem is connected  
properly to a serial port on your  
computer and is connected to the  
incoming phone line.  
Confirm that the Setup String in the  
Setup dialog box configures your  
modem correctly. You may need to select  
a different Modem Type or enter a  
custom Setup String. Most modems have  
a Setup String that causes them to send  
initial connection sounds to a speaker.  
You can use these sounds to check the  
modem connection.  
Confirm that the Speed setting in the  
Setup dialog box works for your modem.  
If you have problems using the As Fast  
As Possible option or a specific speed, try  
using a slower speed.  
Appendix B  
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Check the following on your computer:  
(continued)  
I tried to do a modem  
HotSync operation,  
but it did not  
complete  
successfully.  
(continued)  
Make sure you are not running another  
program, such as WinFax, CompuServe,  
or America Online, that uses the serial  
port you selected in the Setup dialog box.  
Make sure your modem resets before  
you try again. (Turn off your modem,  
wait a minute, then turn it back on.)  
Check the following on your handheld:  
Confirm that the telephone cable is  
securely attached to your modem.  
Make sure the dialing instruction dials  
the correct phone number.  
If you need to dial an outside line prefix,  
make sure you selected the Dial Prefix  
option on your handheld and entered the  
correct code.  
If the telephone line you are using has  
Call Waiting, make sure you selected the  
Disable call waiting option under  
Modem Sync Phone Setup on your  
handheld and entered the correct code.  
Make sure the telephone line you are  
using is not noisy, which can interrupt  
communications.  
If you are using an external modem,  
make sure your modem resets before  
you try again. (Turn off your modem,  
wait a minute, then turn it back on.)  
Check the batteries in your modem and  
replace them if necessary.  
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Beaming problems  
Problem  
Solution  
I cannot beam data to  
another Handspring,  
Inc. handheld  
Confirm that your handheld and the  
other Visor handheld are between ten  
centimeters (approximately 4") and one  
meter (approximately 39") apart, and  
that the path between the two devices is  
clear of obstacles. Beaming distance to  
other handheld computers based on the  
Palm Computing platform may be  
different.  
computer.  
Move your handheld closer to the  
receiving device.  
Perform a soft reset. See “Performing a  
soft reset” in Appendix A for more  
information.  
When someone  
Your handheld requires at least twice  
the amount of memory available as the  
data you are receiving. For example, if  
you are receiving a 30K application, you  
must have at least 60K free.  
beams data to my  
handheld, I get a  
message telling me it  
is out of memory.  
Perform a soft reset. See “Performing a  
soft reset” in Appendix A for more  
information.  
Appendix B  
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Password problems  
Problem  
Solution  
I forgot the  
You can use Security to delete the  
password, and my  
handheld is not  
locked.  
password. If you do this, your handheld  
deletes all entries marked as private. You  
can, however, perform a HotSync operation  
before you delete the password: the HotSync  
process backs up all entries, whether or not  
they are marked private. In this case, the  
following procedure restores your private  
entries and lets you access them:  
1. Use the Palm Desktop software and  
the cradle to synchronize your data.  
2. Tap Forgotten Password in Security  
to remove the password and delete  
all private records.  
3. Perform a HotSync operation to syn-  
chronize your data and restore the  
private records by transferring them  
from your computer to your  
handheld.  
I forgotthe password  
and my handheld is  
locked.  
If you assign a password and lock your  
handheld, you must perform a hard  
reset to continue using your handheld.  
See “Performing a hard reset” in  
Appendix A for more information.  
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Technical support  
If you cannot solve your problem after reviewing the sources  
listed at the beginning of this appendix, check our web site  
http://www.handspring.com for the latest technical support  
information.  
Before requesting support, please experiment a bit to reproduce and  
isolate the problem. When you do contact support, please be ready to  
provide the following information:  
The name and version of the operating system you are using  
The actual error message or state you are experiencing  
The steps you take to reproduce the problem  
The version of handheld software you are using and available  
memory  
To find version and memory information:  
1. Tap the Applications icon  
2. Tap the Menu icon  
3. Tap App, and then tap Info.  
.
.
Note: Thousands of third-party add-on applications have been  
written for the Palm Computing platform. Unfortunately, we  
are not able to support such a large number of third-party  
applications. If you are having a problem with a third-party  
application, please contact the developer or publisher of that  
software.  
4. Tap Version to see version numbers, and tap Size to see the amount  
of free memory, in kilobytes.  
Appendix B  
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Appendix C  
Creating a Custom  
Expense Report  
This section explains how to modify existing Expense application  
templates and how to create your own custom expense report  
templates for use with the Expense application.  
Note: This section assumes that you are familiar with Microsoft  
Excel or a similar spreadsheet application. If you are not  
familiar with Microsoft Excel, consult your company’s  
Information Services department or another experienced user.  
About mapping tables  
Before creating or modifying an Expense template, it’s important to  
understand the function of the Palm™ Desktop software Expense  
application. In simple terms, the Expense application moves Expense  
data from your handheld into a Microsoft Excel spreadsheet.  
Each Expense item stored in your handheld represents a group of  
related data. You can link the following data to an expense item:  
Category  
Payment Currency  
Vendor  
Date  
Expense Type  
Amount  
City  
Attendees  
Note  
Payment Method  
When you perform a HotSync® operation between your handheld and  
Palm Desktop software on your computer, the Expense data is stored  
on your computer (in a file named Expense.txt). When you open the  
Expense application in Palm Desktop software, an Excel macro starts,  
and populates an expense template with your data based on the rules  
specified in a spreadsheet file named Maptable.xls.  
The Maptable.xls file is an editable spreadsheet that functions as a  
“mapping table.” The function of the mapping table is to guide the  
Excel macro in extracting the Expense data. The mapping table tells  
the Excel macro how large the spreadsheet is and provides the data-  
cell layout of the Excel template used for the Expense Report.  
Appendix C  
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Customizing existing sample templates  
Four sample Expense Report templates come with Palm Desktop  
software. These templates are stored in the Template folder (which is  
in the same folder as the Palm Desktop software application).  
If the layout of one (or more) of these templates is appropriate for your  
reporting needs, you can easily customize the templates with your  
company name and other information.  
To customize a sample Expense Report template:  
1. Make a backup copy of the contents of the Template folder.  
2. Double-click the name of the sample template you want to modify  
to open it in Microsoft Excel.  
3. Make any changes that you want to the names (or other  
information) in the sample template.  
Important: Do not insert rows or columns in the sample template.  
Doing so changes the way your Expense data maps to the  
template and causes errors. If you want to move the cells  
to a different location or add or delete rows or columns,  
you have to make changes to the Maptable.xls file.  
Note:  
You can insert your own company logo without changing  
the Maptable.xls file. If you change the file name,  
however, you need to make a corresponding change in  
the Maptable.xls file.  
You can also rename cells without changing the  
Maptable.xls file, provided that the expense type  
corresponds to your handheld data. For example, you can  
change “Snack” to “Munchies,” and then all items  
entered on your handheld as “Snack” map to the cell(s)  
labeled “Munchies.”  
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4. From the File menu, choose Save As.  
5. Click the Save as type drop-down list and choose Template (*.xlt).  
6. Navigate to the Template folder (in the Palm Desktop software  
directory).  
Note:  
If you do not need to change the Maptable.xls file, save the  
template file with its original file name (e.g., Sample2.xlt).  
If you do need to change the Maptable.xls file, give your modified  
template a unique name. Be sure to use the .xlt file suffix, which  
defines the file as a Microsoft Excel template.  
7. Click Save to save your modified template and make it available  
for future use.  
Note: If you need to modify the Maptable.xls file, you must do this  
before you can use the modified template with your Expense  
data. To modify the Maptable.xls file for your new template,  
see “Programming the mapping table” later in this appendix.  
Read all of the sections of this appendix before making changes to the  
Maptable.xls file.  
Determining the layout of the Expense Report  
This section describes the layout considerations for the Expense  
Report and explains the terms used for creating the report.  
Labels  
There are two kinds of labels that you need to define for your report:  
day/date and expense type. Each kind of label can be either Fixed or  
Variable. A Fixed label means that the label always appears as a header  
at the beginning of a row or column. If a label is not Fixed, it is  
variable.  
For example, a list table of expenses could have variable labels in the  
rows for day/date, and variable labels in the columns for expense  
type. In this case, neither day/date or expense type information  
would be “fixed” (as a header). Instead, the date and expense type  
information would be filled into the cells of the spreadsheet as  
appropriate.  
Examples of both Fixed and Variable labels appear in the sample  
expense templates.  
Appendix C  
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Sections  
A Section is an area of the report that has common formatting. It is  
common for an Expense report to have more than one Section. For  
example, the following sample Expense Report named Sample3.xlt  
contains several Sections.  
Section 1  
(not prepaid)  
Section 2  
(prepaid)  
Section 3  
Because your Expense data maps to row and column areas of your  
final report, different Sections require different definitions for the data  
mapping. To create additional Sections with different mapping, you  
create corresponding additional lines to the mapping table file named  
Maptable.xls. This procedure is explained later in this appendix.  
If a section contains cells for prepaid (company paid) expenses, you  
need to create an additional line in the mapping table for “prepaid.”  
This will count as an additional section in the mapping table. The only  
data that differs in the prepaid section (from the non-prepaid section)  
is the row/column numbers for the expense type.  
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Analyzing your custom Expense Report  
If you already have a custom Excel expense report, you can use it with  
a modified mapping table. However, before you can create a  
Maptable.xls file that corresponds to your custom Expense Report,  
you must first analyze the characteristics of your report.  
Perform the following before you begin a custom mapping table:  
Print a copy of your custom expense report. Activate the Row and  
Column Headings option in the Sheet settings of the Page Setup  
command. This enables you to quickly determine the size of the  
Section(s), as well as the numbers for the start rows and columns.  
On the printed copy, identify the data Sections. A Section is an  
area of data with common row and column formatting. A yellow  
highlighter marking pen can make it easy to see the Sections as  
you work with programming the mapping table. Your custom  
Expense Report can contain any number of Sections, and the same  
data can be repeated in any Section.  
On the printed copy, identify the type of Labels that apply to each  
Section. Each Section can have only one kind of Fixed or Variable  
Label for rows. Likewise, each Section can have only one kind of  
Fixed or Variable Label for columns.  
Place a copy of your custom Expense Report in the Template  
folder (in the Palm Desktop software directory). Change the file  
name so it has the file extension .xlt (which defines it as a Microsoft  
Excel template). Make a note of the exact file name so it can be  
defined in the mapping table file.  
Appendix C  
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Programming the mapping table  
Once you have analyzed the components of your custom Expense  
Report, you can program the mapping table to fill the report with data  
from the handheld.  
To program a new custom mapping table:  
1. Open a copy of the Maptable.xls file in Microsoft Excel.  
Note:  
This file is located in the same folder as the Palm Desktop  
software application. Make a backup copy of this file before  
you make your modifications.  
2. Mapping a new template. Scroll to where you find the name of the  
original template that you chose for your modifications. The name  
of the template will appear in column B of the Maptable.xls file,  
next to the cell highlighted in green that reads “Template Name:”.  
If you did not modify an existing template, move to any table in the  
Maptable.xls file.  
3. Select all the rows associated with the template name. To select the  
rows, click and drag on the row numbers (left side), so they appear  
highlighted.  
All rows  
related  
to  
template  
are  
selected  
4. From the Edit menu, choose Copy.  
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5. Scroll down to a blank area of the Maptable.xls file (below the rows  
used for Sample4.xlt), and click on a row number to select a blank  
row.  
6. From the Edit menu, choose Paste. A copy of the rows you selected  
in step 3 is pasted into the Maptable.xls file.  
7. Name the table. In the cell immediately to the right of the cell entitled  
Template Name, enter the exact file name of your custom Expense  
Report template.  
8. Define the number of Sections. Each row in a table defines how your  
handheld data will be placed in a Section of your custom Expense  
Report. Note that the prepaid portion of a section has its own row  
and counts as a separate section for map table purposes, even  
though it is not a separate section in your template.  
Table with  
four sections  
You may add or delete rows as necessary so that the total number  
of rows corresponds to the number of Sections in your custom  
Expense Report. To clear all of the existing settings in a row, click  
to select the row and press Ctrl+Delete. Name each row to  
correspond to a Section of your custom Expense Report.  
9. Determine the Label settings. The orientation of the data fields (Row,  
Column) appears in the yellow section of the table.  
Determine whether the Rows will contain expense or date  
information, and place an “x” in the appropriate cell. When you do  
this, you also define whether the label is Fixed or Variable. You can  
place only one “x” in the Row section (columns 2–5).  
Determine whether the Columns will contain expense or date  
information, and place an “x” in the appropriate cell. When you do  
this, you also define whether the label is Fixed or Variable. You can  
place only one “x” in the Column section (columns 6–9).  
Appendix C  
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10. Define the dimensions of the Section. The dimensions of the Section  
appear in the green columns (10–13).  
# of  
Rows  
Represents the total number of rows in the Section,  
excluding any header or total rows. In other words,  
this includes only the number of rows in the Section  
where your handheld data will be placed.  
# of  
Represents the total number of columns in the  
Columns Section, excluding any header or total columns. In  
other words, this includes only the number of  
columns in the Section where your handheld data  
will be placed.  
Start  
Row  
Is the number of the first row of the Section that will  
be filled with your handheld data.  
Start  
Column  
Is the number of the first column of the Section that  
will be filled with your handheld data.  
11. Define the Dates and Intervals. The dates and intervals between dates  
appears in the light blue columns (14–17).  
In the Date cell, enter the row or column number where all the date  
information will be placed.  
In the Dates cell, enter the number of blank columns (or rows)  
separating the date fields. If there are no blank columns (or rows)  
between date entries, leave this number set to zero.  
In the Start Day cell, enter the day of the week that starts the  
expense reporting period. Enter a three-character abbreviation for  
the day (e.g., Sun, Mon, Tue).  
In the Day cell, enter the row or column number where all the day  
information will be placed. If the dates are in a row, enter the row  
number. If the dates are in a column, enter the column number.  
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12. Define whether the Section is in list format. This setting appears in the  
light purple columns (18–19).  
If the Section will present the data in a list format, enter the word  
“yes”. Otherwise, enter the word “no”. The following diagram  
shows data presented in a list format:  
Only if your section is in list format: In the Expense Type cell,  
enter the number of the row or column where the expense  
description will be placed. Expense amounts can be entered in  
several different columns or rows if required by your template.  
Expense type labels must all appear in the same column.  
13. Enter the row or column numbers for the expense types that appear in the  
Section. These settings appear in the aqua columns (20–48).  
For these settings, simply enter the row or column number for the  
expense types that you want to appear in the Section. Note that the  
same row or column number can be used more than once. An  
example of this would be meals that encompass breakfast, lunch,  
dinner, and snacks. In the previous example, all expense items  
would be populated into row/column 4 of the custom Expense  
Report.  
14. Complete the table. All of the remaining columns (49–57) in the table  
are used to define the column or row number that corresponds to  
the description.  
Appendix C  
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15. Mark a Section for prepaid expenses (yellow column). If a row in the map  
table is for prepaid (company paid) expenses, type a “yes” in the  
cell on that Section’s row. Type “no” in all the cells of this column  
that do not pertain to prepaid expenses.  
16. Repeat steps 9 through 15 for each Section that you have defined  
for your custom Expense Report.  
17. Map Expense Report Options dialog (magenta section). The Expense  
Report Options dialog has five fields where you can fill in data for  
the header on your expense report. Use this section to specify the  
row and column on your template where this information will be  
mapped.  
Because header data is not related to any particular Section, you  
have to fill in only one row. If the item does not appear on your  
template, leave these cells blank.  
Using applications other than Microsoft Excel  
You can use applications other than Microsoft Excel (such as Lotus  
1-2-3 or Quattro Pro) to open and manipulate the Expense data on  
your computer. The data file is named “Expense.txt,” and is stored in  
the Expense folder, within the folder containing the handheld user  
data.  
Expense data in the Expense.txt file is in tab-delimited format.  
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Expense file details  
The Expense.txt file contains four groups of data. It will be easier to see  
these four distinct groups of data if you open the file with a  
spreadsheet application.  
Trips  
Shows the number of Expense application  
categories, and lists each one followed by an  
“end” statement.  
Currency  
Shows how many currencies were used for the  
Expense data, and lists the countries that  
correspond to that currency.  
Trip  
Shows the number of expenses by category,  
and lists the expenses for each category.  
Expenses  
Shows the total number of expenses, and lists  
them chronologically.  
Appendix C  
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Appendix D  
Non-ASCII Characters  
for Login Scripts  
The following information enables you to create custom login scripts  
that require non-ASCII characters. It is provided for advanced users  
who understand the use and requirements of such characters in a  
custom login script.  
Use of ^char  
You may use the caret ( ^ ) to transmit ASCII command characters. If  
you send ^char, and the ASCII value of char is between @ and _, then  
the character is automatically translated to a single-byte value  
between 0 and 31.  
For example, ^M is converted to a carriage return. If char is a value  
between a and z, then the character sequence is translated to a single-  
byte value between 1 and 26. If char is any other value, then the  
character sequence is not subject to any special processing.  
For example, the string “Joe^M” transmits Joe, followed by a carriage  
return.  
Carriage return and line feed  
You may include carriage return and line feed commands as part of  
the login script, when entered in the following format:  
<cr>  
<lf>  
Sends or receives a carriage return  
Sends or receives a line feed  
For example, the string “waitfor Joe<cr><lf>” waits to receive Joe  
followed by a carriage return and line feed from the remote computer  
before executing the next command in the script.  
Appendix D  
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Literal characters  
The backslash ( \ ) character defines that the next character is  
transmitted as a literal character, and is not subject to any special  
processing ordinarily associated with that character.  
Examples:  
\^  
\<  
\\  
Includes a caret as part of the string  
Includes a < as part of the string  
Includes a backslash as part of the string  
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That's all there is to it!  
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FCC Statement  
This device complies with part 15 of the FCC rules. Operation is subject to the following  
two conditions: (1) This device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference that may cause undesired  
operation.  
Note: This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the FCC rules. These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off  
and on, the user is encouraged to try to correct the interference by one or more  
of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
The use of shielded I/O cables is required when connecting this equipment to any and  
all optional peripheral or host devices. Failure to do so may violate FCC rules.  
Caution:  
Changes or modifications not covered in this manual must be approved  
in writing by the manufacturer’s Regulatory Engineering Department.  
Changes or modifications made without written approval may void the  
user’s authority to operate this equipment.  
Canadian RFI Statement  
This Class B digital apparatus meets all requirements of the Canadian Interference-  
Causing Equipment Regulations.  
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le  
matériel brouilleur du Canada.  
Warranty and Other Product Information  
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Acknowledgments  
We would like to thank the following developers whose contributions were an integral  
part of the Handspring product:  
C.E. Steuart Dewar  
Pimlico Software, Inc.  
www.gorilla-haven.org/pimlico  
Darren Beck  
Code City  
www.codecity.com.au  
Rick Huebner  
www.probe.net/~rhuebner/index.html  
Page 262  
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Index  
Calculator 53  
A
ABA (Address Book archive file) 35  
Accented characters  
Graffiti writing 32  
onscreen keyboard 34  
Add-on applications 40–43  
Address Book  
*If Found Call* entry 111  
adding custom fields 114  
archive files (.aba) 35  
business card for beaming 173  
categorizing records 64  
conduit for synchronizing 180  
creating records 57, 110–111  
deleting records 60  
displaying category 113  
displaying data in the Address  
List 112  
finding records 68–69  
fonts 77  
menus 113  
notes for records 76  
opening 50  
security 44  
Appointments. See Date Book  
for main applications 35  
overview 50  
pressing button to beam  
information 175  
private records 75  
sorting records 73  
Alarm  
preset 92, 104  
Backlight 7, 8, 193  
battery door 9  
installing 10  
Battery  
reminder 104  
setting 84  
sound 92, 104, 197, 224  
for untimed events 85  
Alphabet  
Graffiti writing 28  
conserving power 196  
gauge 13  
onscreen keyboard 12, 17  
Anniversaries. See Repeating events  
Application buttons 7, 13, 48, 50, 51,  
52, 175, 192  
BCC (blind carbon copy) 158  
Beaming information 173–175  
location of IR port 9  
pen stroke to activate 193  
problems with 231  
Index  
Page 263  
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Birthdays. See Repeating events  
Bold font for text 77  
Launcher 38  
Brightness Control 7  
Business card for beaming 173  
Buttons preferences 192  
C
Calculator  
Advanced mode 124  
Area view 131  
Basic mode 123  
buttons explained 123–124,  
125–133  
Finance view 127  
Length view 130  
Logic view 128  
Math view 125  
memory 123  
menus 134  
opening 53, 123  
overview 53  
recent calculations 53, 124  
selecting mode 123  
Statistics view 129  
Trigonometry view 126  
Volume view 132  
Weight/Temp view 129  
Calibration 11, 194, 225  
Call Waiting, disabling 184, 203  
Calling card, using in phone  
settings 184, 204  
for modem HotSync  
Capital letters (Graffiti writing) 29  
Caring for the handheld 217  
Categories  
Contact information. See Address  
Book  
application 37–38  
assigning records to 64–65  
beaming 173–174  
creating 66  
Continuous events  
deleting from Date Book 60  
scheduling 85  
Contrast Control 7  
Copying text 59  
default 64  
displaying 65, 113, 226  
folders for e-mail 164  
merging 67  
renaming 67  
using in Applications  
Country default setting 195  
Page 264  
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Cradle  
connecting to computer 9, 22  
for local HotSync operations 62  
serial 4, 22, 179, 227, 228  
USB 4, 22  
Date Book  
records 70–71  
Creating  
Address Book entries 110–111  
categories 37–38, 66  
currency symbols 141  
custom fields in Address  
Book 114  
Date Book events 80  
e-mail 153–155  
Expense items 138  
expense reports in Excel 143–146  
memos 120  
continuous events 85–86  
notes for records 76  
records 57  
To Do List items 115  
Currency  
Month view 89  
default 147  
defining 141  
for Expense items 140  
Current date 21, 226  
Current time 13  
displaying in Date Book 87  
setting 20  
Customizing  
repeating events 60, 85–86  
categories 67  
selecting default 100  
start time for Day view 92, 102  
Sunday or Monday to start  
week 195  
untimed events 80, 83  
currencies and symbols 141  
expense reports 235–245  
fields in Address Book 114  
HotSync settings 180  
See also Preferences  
Cutting text 59  
Cycling through views 48, 50, 51, 52  
Date Book Plus  
Daily Journal 98  
Event tracking 98  
List View 95  
menus 100  
opening 49  
D
Daily  
calendar 80–84  
events. See Repeating events  
Journal 98  
overview 49  
templates 99  
Data  
To Do List items 97  
Week View with Text 93  
Year View 94  
entry. See Entering data  
transfer. See HotSync  
transmitting to other handhelds.  
Index  
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Dates  
Expense item 139  
Dragging  
setting current 21, 226  
showing in Mail list 165  
To Do List record due 117  
Day (Date Book view) 80, 91, 103  
DBA (Date Book archive file) 35  
Decimal point 195  
stylus to activate features 193  
using the stylus 11  
Default  
categories 64  
currency in Expense 147  
settings. See Preferences  
Deleted  
data, saving in archive files 60  
e-mail, recovering 163  
Deleting  
importing from other  
applications 40, 43  
Desktop software 43  
e-mail 163  
problems with 225  
Graffiti characters 27  
passwords 45  
records 60  
service templates 210  
text 59  
See also Purging records  
Delivering e-mail 157, 160  
Desktop E-Mail application  
applications supported 150  
managing 149–172  
support of Mail features 157  
Desktop software 21–23  
configuring mail 150–152  
for entering data 19  
linking to external files 188  
removing 43  
Exchanging data. See HotSync  
Expense  
categorizing records 64  
creating records 57, 138  
defining new currency 141  
deleting records 60  
saving deleted data to an archive  
file 60  
system requirements 4  
upgrading 5  
See also PIM  
Digitizer 11, 194, 225  
Display, contrast (brightness)  
control 7  
menus 147  
notes for records 76  
DNS (Domain Naming System) 207  
Docking station. See Cradle  
Double-booked events 89  
Draft e-mail 161  
opening 55  
overview 55  
purging records 61  
receipt details 139  
Page 266  
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reports in Excel 143–146,  
235–245  
sorting records 73  
templates for reports 144  
type 140, 147  
numbers 29  
214–215  
vendor 140  
tips 27  
F
FCC Statement 261  
Files, linking to external 188  
Filing e-mail 162  
Filters for e-mail 167–171  
Finding  
applications, using Graffiti  
writing 14  
Header information (e-mail) 153, 155  
e-mail addresses 156–157  
information in  
applications 68–72  
phone numbers 70–71  
using the Find application 69  
Floating events 95  
Folders for e-mail 164  
Fonts 77  
Hiding  
records 74  
See also Private records  
HotSync  
221  
Formats preferences 194  
Frozen handheld 224  
customizing 180  
G
Games 42, 197  
General preferences  
alarm sounds 197  
auto-off delay 196  
system sounds 197  
Glossary. See Graffiti ShortCuts  
Graffiti  
accented characters 32  
alphabet 25, 28  
modem settings 183  
network operation 186  
options for filtering  
e-mail 166–171  
basic concepts 25  
capital letters 29  
Command stroke 16  
defined 17  
problems with 227–230  
setting options 177–179  
for synchronizing data 21  
using with another PIM 43  
Giraffe game for practicing 42  
how to write characters 26  
menu commands 15  
moving the cursor 33  
Index  
Page 267  
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List (Date Book Plus view) 95  
Locking  
I
Icons  
alarm 84  
application 12, 38  
note 76  
online Tips 16  
onscreen 225  
213  
records. See Security  
to add to other records 70–71  
repeating event 86  
Idle timeout of ISP or server  
connection 206  
Ignoring e-mail. See Filters for e-mail  
Importing data 19, 35–36  
Inbox 164  
addresses 156–157  
Looking up. See Finding  
Lost handheld, contact for 111  
Infrared port. See IR port  
Installing  
applications 40–42  
batteries 10  
conduit to install  
Organizer, importing data  
from 35  
applications 180  
Desktop software 22–23, 223  
Mail. See Mail, desktop  
configuration  
International characters  
Graffiti writing 32  
onscreen keyboard 34  
IP address 206, 208  
IR port 9  
M
Mail  
BCC (blind carbon copy) 157,  
158  
changing setup 152  
closing 153  
See also Beaming information  
Items. See To Do List or Expense  
confirm delivery 157, 160  
desktop configuration 150–152  
K
Keyboard  
computer 35  
onscreen 12, 34, 193  
editing unsent e-mail 160  
filing e-mail 162  
filtering options 166–171  
folders 164  
HotSync options 151–152  
menus 172  
opening 152  
overview 149–150  
priority of delivery 157, 158  
purging deleted e-mail 164  
L
Letters  
font style 77  
Graffiti 25, 28  
onscreen keyboard 34  
Linking  
external file 188  
with desktop software. See  
HotSync  
Page 268  
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recovering deleted 163  
replying to e-mail 155  
sending 160  
showing dates 165  
signature 157, 159–160  
sorting 165  
Microsoft  
Excel, transferring Expense data  
synchronizing 152  
truncating 171  
viewing e-mail 152  
Main applications 13  
Maintenance information 217  
Meetings. See Date Book  
Memo Pad  
Month (Date Book view) 89, 91  
adding Address Book data to  
records 70–71  
archive files (.mpa) 35  
categorizing records 64  
conduit for synchronizing 180  
creating records 57, 120  
deleting records 60  
dragging memos into other  
applications 52  
fonts 77  
menus 121  
opening 52  
overview 52  
N
login scripts 209  
secondary DNS 207  
private records 75  
reviewing memos 121  
sorting records 73, 226  
See also Notes  
Memory  
amount of free 233  
for beaming 231  
Calculator 123  
regaining 61, 224  
Memos. See Memo Pad  
Menus 14–16, 225  
Address Book 113  
choosing 15  
attaching to records 76  
See also Memo Pad  
Numbers  
command equivalents (Graffiti  
writing) 15  
Date Book 90, 100  
Edit menu 58–59  
Expense 147  
Mail 172  
Memo Pad 121, 134, 137  
decimal point and thousands  
separator 195  
Graffiti writing 29  
onscreen keyboard 12, 17, 34  
Index  
Page 269  
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O
1-2-3, for expense reports 244  
Onscreen keyboard 17, 34, 59  
pen stroke to open 193  
Opening  
Address Book 50  
applications 13–14  
Calculator 53, 123  
CityTime 54  
Date Book 48  
Date Book Plus 49  
Expense 55  
Mail 152  
Memo Pad 52  
To Do List 51  
PRC (application file extension) 41  
Preferences 20  
Buttons 192  
choosing 39  
Digitizer 194  
Formats 194  
General 196  
Organizer (Lotus PIM) 35  
Outbox 160, 164  
Outlook, connecting to 228  
Overlapping events 89  
Owner preferences 213  
P
Palm Desktop software. See Desktop  
software  
Palm III  
battery door 9  
battery installation 10  
contrast control 7  
cover 8  
Passwords 44–46  
Priority of delivery (e-mail) 158  
changing 45  
creating 44  
deleting 45  
displaying and creating 74–75,  
lost with forgotten password 46  
for network 201  
forgotten 46, 232  
Pasting text 59  
Payment, Expense item 140  
Pen. See Stylus  
Personal information managers. See  
PIM  
Phone Lookup 70–71  
Phone numbers  
See also Security  
Profiles 189  
Punctuation marks  
Graffiti writing 30  
onscreen keyboard 34  
Purging  
deleted e-mail 164  
records 61  
Page 270  
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hard reset 220  
Q
Quattro Pro, for expense reports 244  
location of reset button 9, 219  
soft reset 219  
R
Range of times in Day view 92, 102  
Reading e-mail on handheld 152  
Receipts, recording in Expense 139  
Receiving data. See Beaming  
information  
Records  
Address Book 110  
beaming 173–174  
choosing categories 64  
creating 57  
Date Book 80  
defined 57  
deleting 60  
displaying a category of 65  
editing 58–59  
Expense 138  
fonts 77  
hiding private 44, 74  
lost 226  
Memo Pad 120  
notes for 76  
number of 233  
private 74–75  
purging 61  
sorting 73  
To Do List 115  
Searching. See Finding  
changing password 45  
forgotten password 46  
locking the handheld 45  
Recovering  
deleted e-mail 163  
filed mail 163  
e-mail to be synchronized. See  
Recurring events  
deleting 60  
scheduling 85  
Reminder. See Alarm  
Removing  
Sending  
applications 43  
data. See Beaming information  
e-mail 153–155, 160  
Serial port 4, 9, 179, 182, 183, 227, 228,  
229, 230  
Service templates 205, 210  
Service, selecting for network 199  
Settings. See Preferences  
Desktop software 43  
Renaming categories 67  
Repeating events  
deleting from Date Book 60  
scheduling 85  
Replying to e-mail 155  
Rescheduling events 84  
Index  
Page 271  
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ShortCuts  
backing up 180  
for Date Book Plus 99  
managing 214–215  
menu commands 15  
predefined 34  
using 33  
cutting 59  
Showing dates in Mail list 165  
Signature for e-mail 159–160  
Soft reset 219  
entry. See Entering data  
fonts for 77  
Sorting  
importing data from files 35  
selecting all 59  
applications 38  
e-mail items 165  
records 73, 226  
Sounds. See Alarm and System  
sounds  
alarm setting 84  
Springboard expansion module 9, 24  
Stand. See Cradle  
Standing Meetings. See Repeating  
events  
start and end for Date Book Day  
Starting applications 14  
Storing e-mail 162  
Stylus  
Tips, online 16  
dragging with 11  
full-screen pen stroke 192–193  
pen stroke to activate a  
feature 192  
records 70–71  
checking off items 97, 116  
completion date 118  
conduit for synchronizing 180  
creating items in Date Book  
Plus 97  
due date 117, 118, 119  
tapping with 11  
writing with 9, 25  
Sunday, to start week 195  
Symbols  
for currency 140  
in Graffiti writing 31  
Synchronizing data. See HotSync  
System conduit 180  
System requirements for Desktop  
software 4  
System sounds 197  
opening 51  
overview 51  
prioritizing records 115, 119  
private records 75  
purging records 61, 118  
sorting records 73  
viewing items in Date Book  
Plus 93, 95  
T
Tab delimited files, importing data  
from 35  
Tapping 11, 225  
Task. See To Do List  
TCP/IP 199, 211  
TDA (To Do List archive file) 35  
Technical Support 233  
Page 272  
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Today. See Current date  
Tracking events 98  
Transferring data. See HotSync  
Transmitting data. See Beaming  
information  
identifying handheld 213  
Truncating e-mail 171  
Turning off handheld  
automatically 196  
Vendor for Expense item 140  
pen stroke for 193  
problems with 224  
Turning on handheld  
application buttons 7  
displaying owner’s name 213  
power button 7  
Week (Date Book view) 87–88, 195,  
problems with 223  
view) 93  
Writing area 6  
U
Undoing actions 59  
Uninstalling Desktop software 43  
Unresponsive handheld 224  
Unsent e-mail, editing 160  
Untimed events 80, 83, 85  
Updating data. See HotSync  
Upgrading Desktop software 5  
USB  
X
XLT (Expense report template in  
Excel) 144  
connector 9  
HotSync operations 227, 228  
port 22  
Y
Year (Date Book Plus view) 94  
Index  
Page 273  
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Download from Www.Somanuals.com. All Manuals Search And Download.  

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