HP ProLiant DL560 Server
Maintenance and Service Guide
January 2004 (Third Edition)
Part Number 303206-003
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3
Mechanical Components......................................................................................................................7
System Components.............................................................................................................................8
Safety Considerations ........................................................................................................................14
Preventing Electrostatic Discharge.........................................................................................14
Server Warnings and Cautions ...............................................................................................14
Preparation Procedures ......................................................................................................................15
Powering Down the Server.....................................................................................................16
Extending the Server from the Rack.......................................................................................17
Removing the Server from the Rack.......................................................................................18
Removing the Access Panel....................................................................................................18
Hot-Plug SCSI Hard Drive ................................................................................................................19
Hard Drive Blank...............................................................................................................................20
CD-ROM Drive .................................................................................................................................20
CD-ROM Drive Blank.......................................................................................................................21
Universal Hot-Plug Tape Drive .........................................................................................................23
Tape Drive Blank...............................................................................................................................23
Hot-Plug Power Supply .....................................................................................................................24
Power Supply Blank...........................................................................................................................26
Hot-Plug Fan......................................................................................................................................27
Front Bezel.........................................................................................................................................28
Front Fan Module ..............................................................................................................................29
Battery-Backed Write Cache Enabler Bracket...................................................................................31
Battery-Backed Write Cache Enabler ................................................................................................32
PCI Riser Cage...................................................................................................................................32
Expansion Board................................................................................................................................33
Expansion Slot Cover.........................................................................................................................35
PCI Slot Release Lever ......................................................................................................................35
Power Module....................................................................................................................................37
DC Converter Module........................................................................................................................39
Power Button/LED Board..................................................................................................................40
DIMMs...............................................................................................................................................43
Processor............................................................................................................................................44
PPM ...................................................................................................................................................46
Smart Array 5i Plus Memory Module................................................................................................47
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Battery................................................................................................................................................48
SCSI Cable.........................................................................................................................................49
SCSI Backplane .................................................................................................................................50
Removable Media Tray......................................................................................................................51
Peripheral Board ................................................................................................................................53
System Board.....................................................................................................................................54
Rear Fan Bracket................................................................................................................................57
Re-Entering the Server Serial Number...............................................................................................58
Automatic Server Recovery...............................................................................................................61
Insight Manager 7 ..............................................................................................................................62
Integrated Management Log ..............................................................................................................62
Integrated Lights-Out Technology.....................................................................................................63
iLO ROM-Based Setup Utility...........................................................................................................63
Option ROM Configuration for Arrays..............................................................................................64
ProLiant Essentials Rapid Deployment Pack.....................................................................................65
ROM-Based Setup Utility..................................................................................................................65
ROMPaq Utility.................................................................................................................................65
Smart Components for Remote ROM Flash ......................................................................................66
SmartStart Software...........................................................................................................................66
Survey Utility.....................................................................................................................................67
Server Dimensions and Weight..........................................................................................................69
Environmental Specifications ............................................................................................................69
Hot-Plug Power Supply Calculations.................................................................................................70
DDR SDRAM DIMM Specifications ................................................................................................70
1.44-MB Diskette Drive Specifications .............................................................................................70
CD-ROM Drive Specifications..........................................................................................................71
Front Panel Components....................................................................................................................75
Front Panel LEDs and Buttons...........................................................................................................76
Rear Panel Components.....................................................................................................................78
Rear Panel LEDs and Buttons............................................................................................................79
System Board Components................................................................................................................80
NMI Switch ............................................................................................................................81
Chassis ID Switch...................................................................................................................81
DIMM Slots............................................................................................................................81
System Maintenance Switch...................................................................................................82
System Board LEDs...........................................................................................................................84
System LEDs and Internal Health LED Combinations......................................................................86
SCSI Backplane Components ............................................................................................................88
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Hot-Plug SCSI Hard Drive LEDs ......................................................................................................89
Hot-Plug SCSI Hard Drive LED Combinations.................................................................................90
PCI Riser Cage LED..........................................................................................................................91
Remote Management Connector........................................................................................................91
Hot-Plug Fans ....................................................................................................................................92
Redundant Hot-Plug Fan Option........................................................................................................93
Hot-Plug Fan LED .............................................................................................................................95
Index
97
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7
Illustrated Parts Catalog
In This Section
Mechanical Components ................................................................................................................7
System Components .......................................................................................................................8
Mechanical Components
Item
Description
Assembly
Part Number
Spare Part
Number
1
2
3
4
5
Access panel
Front bezel
302866-001
302889-001
—
310794-001
310797-001
122759-001
310793-001
199630-001
Hard drive blank
Power supply blank
Torx T-15 tool*
* Not shown
302886-001
107473-001
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HP ProLiant DL560 Server Maintenance and Service Guide
System Components
Item
Description
Assembly
Part Number
Spare Part
Number
System Components
Hot-plug fan, 60 mm
Hot-plug power supply, 550 W
PCI riser cage
6
7
8
9
289596-001
280126-001
313004-001
310795-001
300892-001
295012-001
Processor assembly
a) Intel Pentium processor, Xeon MP, 2.0-GHz/1-MB L3
cache
—
—
327839-001
327840-001
b) Intel Pentium processor, Xeon MP, 2.5-GHz/1-MB L3
cache
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Illustrated Parts Catalog
9
Item
Description
Assembly
Part Number
Spare Part
Number
c) Intel Pentium processor, Xeon MP, 2.8-GHz/2-MB L3
cache
—
327841-001
d) Intel Pentium processor, Xeon MP, 2.2 GHz/2-MB L3*
e) Intel Pentium processor, Xeon MP, 2.7 GHz/2-MB L3*
f) Intel Pentium processor, Xeon MP, 3.0 GHz/4-MB L3
Removable media tray
—
352311-001
352312-001
352313-001
310796-001
—
—
10
11
313005-001
Boards
PPM (Processor Power Module), 12 V, 81 A
292718-001
289564-001
12
13
Smart Array 5i Plus memory module
011665-001
011557-001
260741-001
295013-001
System board, with two-bay fan bracket and system
battery
14
15
16
17
Power converter module
SCSI backplane, 2 bay
268189-001
011548-001
011563-001
011560-001
292223-001
295011-001
295015-001
295014-001
Power button/LED board with cable
Peripheral board
Media Devices
18
19
20
Diskette drive, slimline, 1.44 MB
CD-ROM drive, removable slimline, IDE, 24X
DVD-ROM drive, removable slimline, 8X *
Cables
279983-001
222837-001
294766-9D1
228507-001
228508-001
337273-001
21
22
SCSI cable kit *
166298-440
—
320177-001
283033-001
Smart Array 5i Plus Battery-Backed Write Cache Enabler
cable kit*
Rack Mounting Hardware
Rack mounting hardware kit *
Rack mounting hardware kit, round-hole*
Miscellaneous
23
24
300605-001
—
289570-001
289572-001
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HP ProLiant DL560 Server Maintenance and Service Guide
Item
Description
Assembly
Part Number
Spare Part
Number
25
26
Hardware kit *
—
228527-001
a) Screws, T-15, flathead
b) Expansion slot cover
c) Screws, 6-32
228213-001
228072-001
192308-009
—
—
—
—
Plastics kit
314688-001
—
a) PCI slot release lever *
b) Battery Backed-Write Cache Enabler bracket
c) Blank, tape drive *
AC power cord, IEC-IEC 10 ft. *
Battery, 3.3 V, lithium *
Country kit *
228194-001
302925-001
218512-001
142263-003
334149-001
—
—
—
27
28
29
30
142258-003
153099-001
320115-001
320116-001
Return kit, pack box, and cushions *
Memory
—
31
32
33
34
DIMM, 256 MB, registered DDR SDRAM
DIMM, 512 MB, registered DDR SDRAM *
DIMM, 1 GB, registered DDR SDRAM *
DIMM, 2 GB, registered DDR SDRAM *
Options
300678-B21
300679-B21
300680-B21
300682-B21
300699-001
300700-001
300701-001
300702-001
35
36
37
Round-hole rack rail mounting kit *
293052-B21
011665-001
289572-001
260740-001
Battery-Backed Write Cache Enabler *
Hard Disk Drives
a) 18.2-GB SCSI hard drive, U320, hot-plug, 15K*
b) 36.4-GB SCSI Hard drive, U320, hot-plug, 10K*
c) 36.4-GB SCSI Hard drive, U320, hot-plug, 15K*
d) 72.8-GB SCSI hard drive, U320, hot-plug, 10K*
e) 72.8-GB SCSI hard drive, U320, hot-plug, 15K*
f) 146.8-GB SCSI hard drive, U320, hot-plug, 10K*
—
—
—
—
—
—
289240-001
289041-001
289241-001
289042-001
289243-001
289044-001
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Illustrated Parts Catalog
11
Item
Description
Assembly
Part Number
Spare Part
Number
* Not shown
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13
Removal and Replacement Procedures
In This Section
Safety Considerations...................................................................................................................14
Preparation Procedures.................................................................................................................15
Hot-Plug SCSI Hard Drive...........................................................................................................19
Hard Drive Blank .........................................................................................................................20
CD-ROM Drive............................................................................................................................20
CD-ROM Drive Blank..................................................................................................................21
Universal Hot-Plug Tape Drive....................................................................................................23
Tape Drive Blank .........................................................................................................................23
Hot-Plug Power Supply................................................................................................................24
Power Supply Blank.....................................................................................................................26
Hot-Plug Fan ................................................................................................................................27
Front Bezel ...................................................................................................................................28
Front Fan Module.........................................................................................................................29
Battery-Backed Write Cache Enabler Bracket .............................................................................31
Battery-Backed Write Cache Enabler...........................................................................................32
PCI Riser Cage .............................................................................................................................32
Expansion Board ..........................................................................................................................33
Expansion Slot Cover...................................................................................................................35
PCI Slot Release Lever.................................................................................................................35
Power Module ..............................................................................................................................37
DC Converter Module ..................................................................................................................39
Power Button/LED Board ............................................................................................................40
DIMMs .........................................................................................................................................43
Processor.......................................................................................................................................44
PPM..............................................................................................................................................46
Smart Array 5i Plus Memory Module ..........................................................................................47
Battery ..........................................................................................................................................48
SCSI Cable ...................................................................................................................................49
SCSI Backplane............................................................................................................................50
Removable Media Tray ................................................................................................................51
Peripheral Board...........................................................................................................................53
System Board................................................................................................................................54
Rear Fan Bracket ..........................................................................................................................57
Re-Entering the Server Serial Number.........................................................................................58
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HP ProLiant DL560 Server Maintenance and Service Guide
You need the following items for some procedures:
•
•
Torx T-15 screwdriver (provided with the server)
Diagnostics Utility
Safety Considerations
Before performing service procedures, review all the safety information.
Preventing Electrostatic Discharge
To prevent damaging the system, be aware of the precautions you need to follow
when setting up the system or handling parts. A discharge of static electricity
from a finger or other conductor may damage system boards or other static-
sensitive devices. This type of damage may reduce the life expectancy of the
device.
To prevent electrostatic damage:
•
•
•
Avoid hand contact by transporting and storing products in static-safe
containers.
Keep electrostatic-sensitive parts in their containers until they arrive at static-
free workstations.
Place parts on a grounded surface before removing them from their
containers.
•
•
Avoid touching pins, leads, or circuitry.
Always be properly grounded when touching a static-sensitive component or
assembly.
Server Warnings and Cautions
Before installing a server, be sure that you understand the following warnings
and cautions.
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Removal and Replacement Procedures
15
WARNING: To reduce the risk of electric shock or damage
to the equipment:
•
•
•
•
Do not disable the power cord grounding plug. The grounding
plug is an important safety feature.
Plug the power cord into a grounded (earthed) electric outlet
that is easily accessible at all times.
Unplug the power cord from the power supply to disconnect
power to the equipment.
Do not route the power cord where it can be walked on or
pinched by items placed against it. Pay particular attention to
the plug, electric outlet, and the point where the cord extends
from the server.
WARNING: To reduce the risk of personal injury from hot
surfaces, allow the drives and the internal system components to
cool before touching them.
CAUTION: Do not operate the server for long periods without
the access panel. Operating the server without the access panel results
in improper airflow and improper cooling that can lead to thermal
damage.
Preparation Procedures
To access some components and perform certain service procedures, you must
perform one or more of the following procedures:
•
Extend the server from the rack ("Extending the Server from the Rack" on
page 17).
If you are performing service procedures in a Compaq branded rack, telco
rack, or third-party rack cabinet, you can use the locking feature of the rack
rails to support the server and gain access to internal components.
For more information about telco rack solutions, refer to the
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HP ProLiant DL560 Server Maintenance and Service Guide
•
•
Power down the server ("Powering Down the Server" on page 16).
If you must remove a server from a rack or a non-hot-plug component from a
server, power down the server.
Remove the server from the rack ("Removing the Server from the Rack" on
page 18).
If the rack environment, cabling configuration, or the server location in the
rack creates awkward conditions, remove the server from the rack.
Powering Down the Server
WARNING: To reduce the risk of personal injury, electric
shock, or damage to the equipment, remove the power cord to
remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the
power supply and some internal circuitry remain active until AC
power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to
power down the server.
1. Back up the server data.
2. Shut down the operating system as directed by the operating system
documentation.
3. If the server is installed in a rack, press the UID LED/button on the front
panel (1). Blue LEDs illuminate on the front and rear panels of the server.
4. Press the Power On/Standby button to place the server in standby mode (2).
When the server activates standby power mode, the system power LED
changes to amber.
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Removal and Replacement Procedures
17
5. If the server is installed in a rack, locate the server by identifying the
illuminated rear UID LED button.
6. Disconnect the power cords.
The system is now without power.
Extending the Server from the Rack
1. Loosen the thumbscrews that secure the server faceplate to the front of the
rack.
2. Grasping the handles on the front bezel, extend the server on the rack rails
until the server rail-release latches engage.
WARNING: To reduce the risk of personal injury or
equipment damage, be sure that the rack is adequately stabilized
before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be
careful when pressing the server rail-release latches and sliding
the server into the rack. The sliding rails could pinch your fingers.
3. After performing the installation or maintenance procedure, slide the server
back into the rack:
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HP ProLiant DL560 Server Maintenance and Service Guide
a. Press the server rail-release latches and slide the server fully into rack.
b. Secure the server by tightening the thumbscrews.
Removing the Server from the Rack
To remove the server from a Compaq branded, telco, or third-party rack:
1. Power down the server ("Powering Down the Server" on page 16).
2. Loosen the front panel thumbscrews that secure the server faceplate to the
front of the rack.
3. Disconnect the cabling and remove the server from the rack. Reverse the
server installation steps in the documentation that ships with the rack-
mounting option.
4. Place the server on a sturdy, level surface.
Removing the Access Panel
WARNING: To reduce the risk of personal injury from hot
surfaces, allow the drives and the internal system components to
cool before touching them.
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Removal and Replacement Procedures
19
the access panel. Operating the server without the access panel results
in improper airflow and improper cooling that can lead to thermal
damage.
1. Power down the server if performing a non-hot-plug installation or
maintenance procedure ("Powering Down the Server" on page 16).
2. Extend the server from the rack, if applicable ("Extending the Server from
the Rack" on page 17).
3. Lift up on the hood latch handle and remove the access panel.
Hot-Plug SCSI Hard Drive
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
1. Determine the status of the hard drive from the hot-plug hard drive LEDs
("Hot-Plug SCSI Hard Drive LEDs" on page 89).
2. Back up all server data on the hard drive.
3. Remove the hard drive.
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HP ProLiant DL560 Server Maintenance and Service Guide
To replace the component, reverse the removal procedure.
Hard Drive Blank
To remove the component:
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
To replace the blank, slide the blank into the bay until it locks into place.
CD-ROM Drive
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
IMPORTANT: The ejector button is recessed to prevent accidental
ejection; it may be helpful to use the Torx T-15 tool on the back of the
server or similar shaped object to access the button.
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Removal and Replacement Procedures
21
2. Remove the CD-ROM drive.
To replace the CD-ROM drive, slide the drive into the bay until the drive is fully
seated.
CD-ROM Drive Blank
To remove the component:
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
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HP ProLiant DL560 Server Maintenance and Service Guide
IMPORTANT: The ejector button is recessed to prevent accidental
ejection; it may be helpful to use the Torx T-15 tool on the back of the
server or similar shaped object to access the button.
To replace the blank, slide the blank into the bay until it locks into place.
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Removal and Replacement Procedures
23
Universal Hot-Plug Tape Drive
To remove the component:
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
To replace the Universal Hot-Plug tape drive, slide the drive into the bay until it
locks into place.
Tape Drive Blank
To remove the component:
1. Remove the hot-plug SCSI hard drive, if one is installed, below the tape
drive blank ("Hot-Plug SCSI Hard Drive" on page 19).
2. Remove the hard drive blank, if one is installed, below the tape drive blank
("Hard Drive Blank" on page 20).
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
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24
HP ProLiant DL560 Server Maintenance and Service Guide
3. Remove the tape drive blank.
a. Reach underneath and squeeze the middle of the tape drive blank (1).
b. Pull the blank out of the bay (2).
4. To replace the blank, slide the blank into the bay until it locks into place.
Hot-Plug Power Supply
To remove the component:
1. Unlock the hinge on the cable management arm and swing the arm away
from the power supply area.
2. Determine how many hot-plug power supplies are installed:
−
−
If only one hot-plug power supply is installed, power down and remove
the power cord from the server ("Powering Down the Server" on page
16).
If more than one hot-plug power supply is installed, continue with the
next step.
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
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Removal and Replacement Procedures
25
3. Remove the shipping screw and then the hot-plug power supply.
IMPORTANT: The power supply shipping screw is not required for
server operation. It is only required for shipping.
To replace a hot-plug power supply:
1. Remove the protective cover from the connector pins on the power supply.
WARNING: To reduce the risk of electric shock or damage
to the equipment, do not connect the power cord to the power
supply until the power supply is installed.
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26
HP ProLiant DL560 Server Maintenance and Service Guide
2. Slide the power supply into the power supply bay.
3. Connect the power cord to the power supply.
4. Route the power cord through the cable management arm or power cord
anchor.
NOTE: If using the power cord anchor, be sure to leave enough slack
in the power cord so that the redundant power supply can be removed
without disconnecting the power cord from the primary power supply.
5. Lock the cable management arm into the operating position.
Power Supply Blank
To remove the component:
1. Unlock the hinge on the cable management arm and swing the arm away
from the power supply area.
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
2. Remove the power supply blank.
To replace a power supply blank:
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Removal and Replacement Procedures
27
1. Slide the power supply blank into the bay until it locks into place.
Hot-Plug Fan
To remove the component:
1. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
2. Remove the access panel ("Removing the Access Panel" on page 18).
3. Determine whether the fan is operating with redundancy:
−
If the fan zone is not operating with redundancy, power down the server
("Powering Down the Server" on page 16).
−
If the fan zone is operating with redundancy, continue with the next step.
For information on fan redundancy, refer to "Redundant Hot-Plug Fan
Option (on page 93)."
4. Remove the fan.
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HP ProLiant DL560 Server Maintenance and Service Guide
CAUTION: Do not operate the server for long periods without
the access panel. Operating the server without the access panel results
in improper airflow and improper cooling that can lead to thermal
damage.
IMPORTANT: For optimum cooling, install fans in all primary fan
locations. For more information, refer to the previous fan locations table.
To replace the component, reverse the removal procedure.
Front Bezel
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove all hard drives ("Hot-Plug SCSI Hard Drive" on page 19).
4. Remove the six screws (three on each side) from the front bezel.
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Removal and Replacement Procedures
29
5. Remove the front bezel.
To replace the component, reverse the removal procedure.
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
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30
HP ProLiant DL560 Server Maintenance and Service Guide
4. Lift the removable media tray.
5. Remove the fan module.
NOTE: Fans do not have to be removed to install or remove the fan
module.
To replace the front fan bracket, reverse the removal steps and press down on the
top of each fan to be sure it is seated properly.
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Removal and Replacement Procedures
31
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
4. Remove the battery module bracket:
a. Turn the pins on the battery module bracket (1) and lift the battery
module bracket from the chassis (2).
b. If the battery module is installed, be sure the amber LED on the battery
module is not blinking. If the amber LED is blinking, the battery module
is backing up data. Wait until the LED stops blinking before continuing
to the next step.
c. If the battery module is installed, disconnect the cable from the Smart
Array 5i Plus memory module (3).
CAUTION: Disconnecting the battery module cable will cause
any unsaved data in the memory module to be lost.
5. To replace the component, reverse the removal procedure.
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32
HP ProLiant DL560 Server Maintenance and Service Guide
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
4. Remove the Battery-Backed Write Cache Enabler bracket ("Battery-Backed
Write Cache Enabler Bracket" on page 31).
5. Remove the battery module from the bracket.
To replace the component, reverse the removal procedure.
PCI Riser Cage
To remove the component:
CAUTION: To prevent damage to the server or expansion
boards, power down the server and remove all AC power cords before
removing or installing the PCI riser cage.
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1. Power down the server ("Powering Down the Server" on page 16).
2. Extend the server from the rack, if applicable ("Extending the Server from
the Rack" on page 17).
3. Remove the access panel ("Removing the Access Panel" on page 18).
4. Disconnect any internal or external cables connected to any existing
expansion boards.
5. Remove the PCI riser cage.
To replace the component, reverse the removal procedure.
Expansion Board
To remove the component:
1. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
2. Remove the access panel ("Removing the Access Panel" on page 18).
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34
HP ProLiant DL560 Server Maintenance and Service Guide
3. Unlock the PCI retaining clip.
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all PCI slots have either an expansion
slot cover or an expansion board installed.
4. Remove the expansion board.
To replace the component, reverse the removal procedure.
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Removal and Replacement Procedures
35
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
4. Remove the PCI riser cage ("PCI Riser Cage" on page 32).
CAUTION: To prevent damage to the server or expansion
boards, power down the server and remove all AC power cords before
removing or installing the PCI riser cage.
5. Remove the expansion slot cover.
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
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HP ProLiant DL560 Server Maintenance and Service Guide
CAUTION: To prevent damage to the server or expansion
boards, power down the server and remove all AC power cords before
removing or installing the PCI riser cage.
5. Remove the expansion board from the slot, if installed ("Expansion Board"
on page 33).
6. Remove the expansion slot cover from the slot, if installed ("Expansion Slot
Cover" on page 35).
7. Open the PCI slot release lever.
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Removal and Replacement Procedures
37
8. Remove the PCI slot release lever.
To replace the component, reverse the removal procedure.
Power Module
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
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HP ProLiant DL560 Server Maintenance and Service Guide
4. Disconnect internal power cables.
5. Remove power module.
To replace the component, reverse the removal procedure.
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Removal and Replacement Procedures
39
DC Converter Module
To remove the component:
NOTE: You do not have to remove the DC converter module to remove
the power module.
1. Power down the server ("Powering Down the Server" on page 16).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
4. Disconnect internal power cables.
5. Partially remove any installed power supplies ("Hot-Plug Power Supply" on
page 24). You do not need to completely remove the power supplies.
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HP ProLiant DL560 Server Maintenance and Service Guide
6. Remove the DC converter module.
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
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Removal and Replacement Procedures
41
4. Lift the removable media tray.
5. Remove the front fan module.
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HP ProLiant DL560 Server Maintenance and Service Guide
6. Remove the screws from the front bezel to expose the power button/LED
board.
7. Remove the power button/LED board.
To replace the component, reverse the removal procedure.
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Removal and Replacement Procedures
43
DIMMs
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
NOTE: The server ships with at least two DIMMs installed in DIMM
slots 1A and 2A.
4. Remove the DIMM.
CAUTION: Be sure to install DIMMs in the proper
configuration. Refer to the Documentation CD.
CAUTION: Use only Compaq branded or HP DIMMs. DIMMs
from other sources may adversely affect data integrity.
IMPORTANT: DIMMs do not seat fully if turned the wrong way.
To replace a DIMM, align the DIMM with the slot and insert the DIMM firmly.
When fully seated, the DIMM slot latches lock into place.
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HP ProLiant DL560 Server Maintenance and Service Guide
Processor
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
4. Lift the removable media tray.
CAUTION: To prevent thermal instability and damage to the
server, do not separate the processor from the heatsink. The processor,
heatsink, and retaining clip make up a single assembly.
5. Remove the processor and heatsink assembly.
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Removal and Replacement Procedures
45
CAUTION: Failure to open the processor locking lever
completely prevents the processor from seating during installation,
leading to hardware damage.
CAUTION: To prevent possible server malfunction and
damage to the equipment, do not mix processors of different types.
CAUTION: To prevent possible server malfunction or damage
to the equipment, be sure to align the processor pins with the
corresponding holes in the socket.
IMPORTANT: Processor socket 1 and PPM slot 1 must be populated
at all times or the server will not function properly.
IMPORTANT: PPM slots must be populated when processors are
installed. If PPM slots are not populated, the server does not boot or
halts during POST.
IMPORTANT: If you replace a failed processor or processors, clear the
status log in RBSU after powering up the server. For RBSU procedures,
refer to the Documentation CD.
To replace the component, reverse the removal procedure.
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HP ProLiant DL560 Server Maintenance and Service Guide
CAUTION: To prevent possible server malfunction or damage
to the equipment, be sure to completely close the processor locking
lever.
PPM
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
NOTE: The appearance of compatible PPMs may vary.
4. Remove the PPM.
IMPORTANT: PPM slots must be populated when processors are
installed. If PPM slots are not populated, the server does not boot or
halts during POST.
To replace the component, reverse the removal procedure.
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Removal and Replacement Procedures
47
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
4. Remove the PCI riser cage ("PCI Riser Cage" on page 32).
CAUTION: To prevent damage to the server or expansion
boards, power down the server and remove all AC power cords before
removing or installing the PCI riser cage.
CAUTION: Disconnecting the battery module cable will cause
any unsaved data in the memory module to be lost.
5. Disconnect and remove the Smart Array 5i Plus memory module cable.
6. Remove the Smart Array 5i Plus memory module.
To replace the component, reverse the removal procedure.
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HP ProLiant DL560 Server Maintenance and Service Guide
CAUTION: To prevent damage to the memory module during
installation, be sure the memory module is fully inserted before pressing
down.
Battery
If the server no longer automatically displays the correct date and time, you may
need to replace the battery that provides power to the real-time clock. Under
normal use, battery life is 5 to 10 years.
WARNING: The computer contains an internal lithium
manganese dioxide, a vanadium pentoxide, or an alkaline battery
pack. A risk of fire and burns exists if the battery pack is not
properly handled. To reduce the risk of personal injury:
•
•
Do not attempt to recharge the battery.
Do not expose the battery to temperatures higher than
60°C (140°F).
•
•
Do not disassemble, crush, puncture, short external contacts,
Replace only with the spare designated for this product.
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
4. Remove the power module ("Power Module" on page 37).
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Removal and Replacement Procedures
49
5. Remove the battery.
IMPORTANT: Replacing the system board battery resets the system
ROM to its default configuration. After replacing the battery, reconfigure
the system through RBSU.
To replace the component, reverse the removal procedure.
For more information about battery replacement or proper disposal, contact an
authorized reseller or authorized service provider.
SCSI Cable
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
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HP ProLiant DL560 Server Maintenance and Service Guide
4. Disconnect and remove the SCSI cable.
To replace the component, reverse the removal procedure.
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
4. Remove all hot-plug SCSI hard drives ("Hot-Plug SCSI Hard Drive" on page
19).
5. Remove the tape drive, if installed ("Universal Hot-Plug Tape Drive" on
page 23).
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Removal and Replacement Procedures
51
6. Disconnect cables connected to the SCSI backplane.
7. Remove the SCSI backplane.
To replace the component, reverse the removal procedure.
Removable Media Tray
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
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HP ProLiant DL560 Server Maintenance and Service Guide
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
4. Lift the removable media tray.
5. Disconnect cables from the system board.
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Removal and Replacement Procedures
53
6. Remove the removable media tray.
To remove the component:
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 18).
4. Remove the power module ("Power Module" on page 37).
5. Remove the PCI riser cage ("PCI Riser Cage" on page 32).
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HP ProLiant DL560 Server Maintenance and Service Guide
6. Release the peripheral board from the system board.
7. Remove the peripheral board.
System Board
To remove the component:
1. Power down the server ("Powering Down the Server" on page 16).
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55
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 17, "Removing the Server from the Rack" on page 18).
4. Remove the PCI riser cage ("PCI Riser Cage" on page 32).
boards, power down the server and remove all AC power cords before
removing or installing the PCI riser cage.
5. Remove the power module ("Power Module" on page 37).
IMPORTANT: For this procedure, you do not need to remove the hot-
plug fans from the front fan bracket. When reinstalling the front fan
bracket, press the top of each fan to be sure it seats securely.
9. Remove the hot-plug fans from the rear fan bracket ("Hot-Plug Fan" on page
27).
10. Remove the processors ("Processor" on page 44).
NOTE: When removing the system board, you may leave the DIMMs,
the PPMs, the Smart Array 5i memory module, and the system battery
on the system board, unless you are replacing them as failed items.
11. Disconnect all cables connected to the system board.
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HP ProLiant DL560 Server Maintenance and Service Guide
12. Remove the system board thumbscrew.
13. Identify the alignment keys and keyhole locations.
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Removal and Replacement Procedures
57
14. Remove the system board.
NOTE: The system board spare kit does not includes DIMMs,
processors, PPMs, or the Smart Array 5i memory module.
To replace the component, reverse the removal procedure.
IMPORTANT: If replacing the system board or clearing NVRAM, you
Server Serial Number" on page 58).
Rear Fan Bracket
To remove the component:
1. Remove the system board ("System Board" on page 54).
NOTE: When removing the system board, you may leave the DIMMs,
the PPMs, the Smart Array 5i memory module, and the system battery
on the system board, unless you are replacing them as failed items.
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HP ProLiant DL560 Server Maintenance and Service Guide
2. Remove the rear fan bracket.
To replace the component, reverse the removal procedure.
Re-Entering the Server Serial Number
After you replace the system board or clear NVRAM, you must re-enter the
server serial number.
1. During the server startup sequence, press the F9 key to access RBSU.
2. Select the System Options menu.
3. Select Serial Number. The following warning is displayed:
WARNING! WARNING! WARNING! The serial number is loaded
into the system during the manufacturing process and
should NOT be modified. This option should only be used
by qualified service personnel. This value should always
match the serial number sticker located on the chassis.
4. Press the Enter key to clear the warning.
5. Enter the serial number and press the Enter key.
6. Press the Escape key to close the menu.
7. Press the Escape key to exit RBSU.
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59
8. Press the F10 key to confirm exiting RBSU. The server will automatically
reboot.
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61
Diagnostic Tools
In This Section
Automatic Server Recovery..........................................................................................................61
Insight Manager 7.........................................................................................................................62
Integrated Management Log.........................................................................................................62
Integrated Lights-Out Technology ...............................................................................................63
iLO ROM-Based Setup Utility.....................................................................................................63
Option ROM Configuration for Arrays........................................................................................64
ProLiant Essentials Rapid Deployment Pack ...............................................................................65
ROM-Based Setup Utility ............................................................................................................65
ROMPaq Utility............................................................................................................................65
Smart Components for Remote ROM Flash.................................................................................66
SmartStart Software......................................................................................................................66
Survey Utility ...............................................................................................................................67
Automatic Server Recovery
ASR is a feature that causes the system to restart when a catastrophic operating
system error occurs, such as a blue screen, ABEND (abnormal end), or panic. A
system fail-safe timer, the ASR timer, starts when the System Management
driver, also known as the Health Driver, is loaded. When the operating system is
functioning properly, the system periodically resets the timer. However, when the
operating system fails, the timer expires and restarts the server.
ASR increases server availability by restarting the server within a specified time
after a system hang or shutdown. At the same time, the Insight Manager 7
console notifies you by sending a message to a designated pager number that
ASR has restarted the system. You can disable ASR from the Insight Manager 7
console or through RBSU.
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HP ProLiant DL560 Server Maintenance and Service Guide
Insight Manager 7
Insight Manager 7 is a Web-based application that allows system administrators
to accomplish normal administrative tasks from any remote location, using a
Web browser. Insight Manager 7 provides device management capabilities that
consolidate and integrate management data from HP and third-party devices.
IMPORTANT: You must install and use Insight Manager 7 to benefit
from the Pre-Failure Warranty for processors, hard drives, and memory
modules.
For additional information, refer to the Management CD in the HP ProLiant
Essentials Foundation Pack.
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form.
The IML timestamps each event with 1-minute granularity.
You can view recorded events in the IML in several ways, including the
following:
•
•
•
From within Insight Manager 7
From within Survey Utility
From within operating system-specific IML viewers
−
−
−
For NetWare: IML Viewer
For Windows®: Event Viewer or IML Viewer
For Linux: IML Viewer Application
•
From within HP Insight Diagnostics
For more information, refer to the Management CD in the HP ProLiant
Essentials Foundation Pack.
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Diagnostic Tools
63
Integrated Lights-Out Technology
Integrated Lights-Out is a standard component of selected ProLiant servers that
provides server health and remote server manageability. The iLO subsystem
includes an intelligent microprocessor, secure memory, and a dedicated network
interface. This design makes iLO independent of the host server and its operating
system. The iLO subsystem provides remote access to any authorized network
client, sends alerts, and provides other server management functions.
Using iLO, you can:
•
•
•
•
Remotely power up, power down, or reboot the host server.
Send alerts from iLO regardless of the state of the host server.
Access advanced troubleshooting features through the iLO interface.
Diagnose iLO using Insight Manager 7 through a Web browser and SNMP
alerting.
For more information about iLO features, refer to the Integrated Lights-Out User
Guide on the Documentation CD or on the HP website
iLO ROM-Based Setup Utility
HP recommends using iLO RBSU to configure and set up iLO. iLO RBSU is
designed to assist you with setting up iLO on a network; it is not intended for
continued administration.
To run iLO RBSU:
1. Restart or power up the server.
2. Press the F8 key when prompted during POST. The iLO RBSU runs.
3. Enter a valid iLO user ID and password with the appropriate iLO privileges
(Administer User Accounts, Configure iLO Settings). Default account
information is located on the iLO Default Network Settings tag.
4. Make and save any necessary changes to the iLO configuration.
5. Exit iLO RBSU.
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HP ProLiant DL560 Server Maintenance and Service Guide
HP recommends using DNS/DHCP with iLO to simplify installation. If
DNS/DHCP cannot be used, use the following procedure to disable DNS/DHCP
and to configure the IP address and the subnet mask:
1. Restart or power up the server.
2. Press the F8 key when prompted during POST. The iLO RBSU runs.
3. Enter a valid iLO user ID and password with the appropriate iLO privileges
(Administer User Accounts, Configure iLO Settings). Default account
information is located on the iLO Default Network Settings tag.
4. Select Network, DNS/DHCP, press the Enter key, and then select DHCP
Enable. Press the spacebar to turn off DHCP. Be sure that DHCP Enable is
set to Off and save the changes.
5. Select Network, NIC and TCP/IP, press the Enter key, and type the
appropriate information in the IP Address, Subnet Mask and Gateway IP
Address fields.
6. Save the changes. The iLO system automatically resets to use the new setup
when you exit iLO RBSU.
Option ROM Configuration for Arrays
Before installing an operating system, you can use the ORCA utility to create the
first logical drive, assign RAID levels, and establish online spare configurations.
The utility provides support for the following functions:
•
Configuring one or more logical drives using physical drives on one or more
SCSI buses
•
•
Viewing the current logical drive configuration
Deleting a logical drive configuration
If you do not use the utility, ORCA will default to the standard configuration.
For more information about array controller configuration, refer to the Smart
Array 5i Plus Controller and Battery-Backed Write Cache Enabler User Guide,
or the HP ROM-Based Setup Utility User Guide on the Documentation CD or the
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Diagnostic Tools
65
ProLiant Essentials Rapid Deployment Pack
The ProLiant Essentials Rapid Deployment Pack software is the preferred
method for rapid, high-volume server deployments. The Rapid Deployment Pack
software integrates two powerful products: Altiris eXpress Deployment Server
and the ProLiant Integration Module.
The Altiris eXpress Deployment Server console’s intuitive graphical user
interface provides simplified point-and-click and drag-and-drop solutions that
enable you to deploy target servers remotely, perform imaging or scripting
functions, and maintain software images.
For more information about the ProLiant Essentials Rapid Deployment Pack,
refer to the documentation that ships on the ProLiant Essentials Rapid
Deployment Pack CD or refer to the HP website
ROM-Based Setup Utility
RBSU performs a wide range of configuration activities including the following:
•
•
•
•
•
Configuring system devices and installed options
Displaying system information
Selecting the operating system
Selecting the primary boot controller
Configuring online spare memory
For more information on RBSU, refer to the HP ROM-Based Setup Utility User
Guide on the Documentation CD or the HP website
ROMPaq Utility
Flash ROM enables you to upgrade the firmware (BIOS) with system or option
ROMPaq utilities. To upgrade the BIOS, insert a ROMPaq diskette into the
diskette drive and boot the system.
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HP ProLiant DL560 Server Maintenance and Service Guide
The ROMPaq utility checks the system and provides a choice (if more than one
exists) of available ROM revisions. This procedure is the same for both system
and option ROMPaq utilities.
For more information about the ROMPaq utility, refer to the HP website
Smart Components for Remote ROM Flash
The Smart Components for Remote ROM Flash tool enables system
administrators to efficiently upgrade system or controller ROM images across a
wide range of servers and array controllers. This tool has the following features:
•
•
Works offline and online
Supports Microsoft Windows NT, Windows 2000, Novell NetWare, and
Linux operating systems
•
•
Integrates with other software maintenance, deployment, and operating
system tools
Automatically checks for hardware, firmware, and operating system
dependencies, and installs only the correct ROM upgrades required by each
target server
To download the tool and for more information, refer to the HP website
SmartStart Software
SmartStart software is a CD-based, single-server method for installing system
software, thereby achieving a well-integrated server and ensuring maximum
dependability and supportability. The SmartStart CD contains tools that diagnose
problems with the server, configure storage arrays, and update the system ROM.
SmartStart software enables you to:
•
•
Install selected server operating systems using packaged product CDs.
Install the latest optimized drivers.
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Diagnostic Tools
67
•
Create and copy standard server configuration scripts using the SmartStart
Scripting Toolkit and Configuration Replication Utility.
•
•
•
Test server hardware using the Insight Diagnostics Utility.
Update the latest system or option ROM using the ROM Update Utility.
Install software drivers directly from the CD. With systems that have internet
connection, the SmartStart Autorun Menu provides access to the complete
list of ProLiant System Software on the website.
•
Access ACU, ADU, and Erase Utility
For more information about SmartStart software, refer to the ProLiant Essentials
Survey Utility
Survey Utility gathers critical hardware and software information on servers
running Microsoft® Windows® 2000, Novell NetWare, SCO OpenServer, or
SCO UnixWare operating systems.
IMPORTANT: This utility supports operating systems that may not be
supported by the server. For operating systems supported by the
server, refer to the HP website
If a significant change occurs between data-gathering intervals, the Survey
Utility marks the previous information and overwrites the Survey text files to
reflect the latest changes in the configuration.
To install the Survey Utility, use the Management CD in the HP ProLiant
Essentials Foundation Pack or refer to the HP website
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69
Specifications
In This Section
Server Dimensions and Weight ....................................................................................................69
Environmental Specifications.......................................................................................................69
Hot-Plug Power Supply Calculations...........................................................................................70
DDR SDRAM DIMM Specifications...........................................................................................70
1.44-MB Diskette Drive Specifications........................................................................................70
CD-ROM Drive Specifications ....................................................................................................71
Server Dimensions and Weight
Parameter
Value
Height
8.59 cm (3.38 in)
65.45 cm (25.75 in)
44.45 cm (17.50 in)
27.22 kg (60 lb)
20.41 kg (47.18 lb)
Depth
Width
Weight (maximum)
Weight (no drives installed)
Environmental Specifications
Temperature range
Operating
Shipping
10°C to 35°C (50°F to 95°F)
-40°C to 70°C (-40°F to 158°F)
28°C (82.4°F)
Maximum wet bulb
temperature
NOTE: All temperature ratings shown are for sea level. An
altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m
(10,000 ft) is applicable. No direct sunlight allowed.
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HP ProLiant DL560 Server Maintenance and Service Guide
Relative humidity (noncondensing)
Operating
10% to 90%
5% to 95%
Non-operating
NOTE: Storage maximum humidity of 95% is based on a
maximum temperature of 45°C (113°F). Altitude maximum for
storage corresponds to a pressure minimum of 70 KPa.
Hot-Plug Power Supply Calculations
For hot-plug power supply specifications and calculators to determine electrical
and heat loading for the server, refer to the HP Enterprise Configurator website
DDR SDRAM DIMM Specifications
Item
Size
Description
256 MB, 512 MB, 1 GB, 2 GB
72 bits
Width
Upgrade
requirement
Any combination of like-paired DDR SDRAM DIMMs
that provide a minimum of 512 MB
Note: Use only 256-, 512-MB, 1-GB or 2-GB, 72-bit wide, 2.5-V, PC2100
Registered ECC DDR SDRAM. Use Compaq branded or HP DDR SDRAM
only.
1.44-MB Diskette Drive Specifications
Item
Description
Dimensions
Height
Width
12.7 mm (0.5 in)
96 mm (3.8 in)
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Specifications
71
Item
Description
130 mm (5.1 in)
Green = On
Depth
LEDs (front panel)
Read/write capacity per
diskette
High density
1.44 MB
720 KB
Low density
Drives supported
Drive height
1
One-third height
300 rpm
Drive rotation
Transfer rate
High
500 Kb/s
250 Kb/s
512
Low
Bytes/sector
Sectors per track (high/low)
Tracks per side (high/low)
Access times
18/9
80/80
Track-to-track (high/low)
Average (high/low)
Setting time
3 ms/6 ms
169 ms/94 ms
15 ms
Latency average
Cylinders (high/low)
Read/write heads
100 ms
80/80
2
CD-ROM Drive Specifications
Item
Description
Applicable disk
CD-ROM (modes 1 and 2); mixed mode (audio and data combined); CD-DA;
Photo CD (single/multiple-session), CD-XA ready; CDi ready
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72
HP ProLiant DL560 Server Maintenance and Service Guide
Description
Item
Capacity
550 MB (mode 1, 12 cm)
640 MB (mode 2, 12 cm)
Block size
2368, 2352 bytes (mode 0)
2352, 2340, 2336, 2048 bytes (mode 1)
2352, 2340, 2336, 2048 bytes (mode 2)
Dimensions
Height
12.7 mm (0.50 inch)
132.08 mm (5.20 inch)
132.08 mm (5.20 inch)
0.34 kg (0.75 lb)
Depth
Width
Weight
Data transfer rate
Sustained
Burst
150 KB/s (sustained 1X), 1500/3600 KB/s (10X to 24X)
16.6 MB/s
Access times
(typical)
Full stroke
300 ms
Random
140 ms
Diameter
12 cm, 8 cm (4.70 inch, 3.15 inch)
1.2 mm (0.05 inch)
1.6 µm (6.3 × 10-7 inch)
128 KB
Thickness
Track pitch
Cache/buffer
Startup time
Stop time
< 10 s
< 5 s (single); < 30 s (multisession)
Laser parameters
Type
Semiconductor laser GaAs
700 25 nm
Wave length
Divergence angle
Output power
53.5° 1.5°
0.14 mW
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Specifications
73
Item
Description
Operating conditions
Temperature
Humidity
5°C to 45°C (41°F to 118°F)
5% to 90%
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75
Server Component Identification
In This Section
Front Panel Components ..............................................................................................................75
Front Panel LEDs and Buttons .....................................................................................................76
Rear Panel Components................................................................................................................78
Rear Panel LEDs and Buttons ......................................................................................................79
System Board Components ..........................................................................................................80
System Board LEDs .....................................................................................................................84
System LEDs and Internal Health LED Combinations ................................................................86
SCSI Backplane Components.......................................................................................................88
Hot-Plug SCSI Hard Drive LEDs.................................................................................................89
Hot-Plug SCSI Hard Drive LED Combinations...........................................................................90
PCI Riser Cage LED.....................................................................................................................91
Remote Management Connector ..................................................................................................91
Hot-Plug Fans...............................................................................................................................92
Redundant Hot-Plug Fan Option ..................................................................................................93
Hot-Plug Fan LED........................................................................................................................95
Front Panel Components
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76
HP ProLiant DL560 Server Maintenance and Service Guide
Item
Description
1
2
3
4
5
SCSI hard drive bay 1 (SCSI ID 0)
SCSI hard drive bay 2 (SCSI ID 1)
Tape drive blank
Diskette drive
CD-ROM drive in Universal Media Bay
Front Panel LEDs and Buttons
Item
Description
Status
1
CD-ROM drive ejector
button
NA
2
UID LED button
Blue = Activated
Flashing = System remotely managed
Off = Deactivated
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Server Component Identification
77
Item
Description
Status
3
Internal health LED
Green = Normal
Amber = System degraded. Refer to system board LEDs to
identify component in degraded state ("System Board LEDs" on
page 84).
Red = System critical. Refer to system board LEDs to identify
component in critical state ("System Board LEDs" on page 84).
4
5
External health LED
(power supply)
Green = Normal
Red = Critical power supply failure
Green = Network link
NIC 1 link/activity LED
Flashing = Network link and activity
NIC LEDs for status ("Rear Panel LEDs and Buttons" on page
79).
6
7
NIC 2 link/activity LED
Green = Network link
Flashing = Network link and activity
Off = No link to network. If power is off, refer to the rear panel
NIC LEDs for status ("Rear Panel LEDs and Buttons" on page
79).
Power On/Standby
button/system power LED
Green = Power on
Amber = Power standby; auxiliary power still present
Off = Power off
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78
HP ProLiant DL560 Server Maintenance and Service Guide
Rear Panel Components
Item
1
Description
Connector Color
Slot 1, 64-bit/133-MHz PCI-X, bus 3
Slot 2, 64-bit/100-MHz PCI-X, bus 6
Slot 3, 64-bit/100-MHz PCI-X, bus 6
NIC 1 RJ-45 connector
NIC 2 RJ-45 connector
Mouse connector
N/A
2
N/A
3
N/A
4
N/A
5
N/A
6
Green
Purple
N/A
7
Keyboard connector
8
iLO RJ-45 connector
9
USB connectors
Black
Teal
Blue
N/A
10
11
12
Serial connector
Video connector
AC power supply connector
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Server Component Identification
79
Rear Panel LEDs and Buttons
Item
Description
LED Color Status
1
RJ-45 activity LED
Green
Green
Green
On or flashing = Network activity
Off = No network activity
On = Linked to network
2
3
RJ-45 link LED
Off = Not linked to network
Power supply LED
On = Power turned on and power supply
functioning properly
Off = One or more of the following conditions
exist:
•
•
•
•
AC power unavailable
Power supply failed
Power supply in standby mode
Power supply exceeded current limit
4
UID LED button
Blue
On = Activated
Flashing = System remotely managed
Off = Deactivated
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80
HP ProLiant DL560 Server Maintenance and Service Guide
System Board Components
Item
Description
Item
12
Description
1
2
DIMM slots (1-6)
Processor socket 4
System power connector
Smart Array 5i Plus
Memory Module
13
3
4
PPM slot 4
14
15
CD-ROM drive system
connector
PPM slot 3
Diskette drive system
connector
5
6
PPM slot 2
16
17
Power supply signal connector
PPM slot 1 (populated)
Chassis ID switch
(under power module)
7
8
SCSI connector
18
19
VHDM connector
(under power module)
Power On/Standby
button/LED cable
connector
NMI switch
9
Processor socket 1
(populated)
20
System maintenance switch
10
11
Processor socket 2
Processor socket 3
21
—
PCI riser cage connector
—
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Server Component Identification
81
NMI Switch
The NMI switch allows administrators to perform a memory dump before
performing a hard reset. Crash dump analysis is an essential part of eliminating
reliability problems, such as hangs or crashes in operating systems, device
drivers, and applications. Many crashes freeze a system, requiring you to do a
hard reset. Resetting the system erases any information that would support root
cause analysis.
Systems running Microsoft® Windows® operating systems experience a blue
screen trap when the operating system crashes. When this happens, Microsoft®
recommends that system administrators perform an NMI event by pressing a
dump switch. The NMI event enables a hung system to become responsive again.
Chassis ID Switch
The chassis ID switch on the system board is reserved for use by authorized
technicians only. Do not modify the switch setting.
DIMM Slots
DIMM slots are numbered sequentially (1 through 6) and the paired banks are
identified by the letters A, B, and C.
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82
HP ProLiant DL560 Server Maintenance and Service Guide
Item
Description
DIMM slot 1A
DIMM slot 2A
DIMM slot 3B
DIMM slot 4B
DIMM slot 5C
DIMM slot 6C
1
2
3
4
5
6
System Maintenance Switch
Position
S1
Default
Off
Function
Reserved
S2
Off
Off = System configuration can be
changed.
On = System configuration is locked.
Reserved
S3
S4
Off
Off
Off = Booting from diskette is
controlled by RBSU.
On = Booting from diskette is
disabled.
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Server Component Identification
83
Position
Default
Function
S5
Off
Off = Power-on password is enabled.
On = Power-on password is disabled.
Off = No function.
S6
S7
S8
Off
Off
Off
On = Clear NVRAM*.
Off = iLO security is enabled.
On = iLO security is disabled.
Off = Processor hot-spare boot is
enabled.
On = Processor hot-spare boot is
disabled.
NOTE: To access the redundant ROM using the system
maintenance switch, refer to "Access to Redundant ROM
Settings."
* If you clear NVRAM, you must re-enter the server serial
number through RBSU ("Re-Entering the Server Serial Number"
on page 58).
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Server Component Identification
85
Item
LED Description
Status
1
Processor 1 failure
Amber = Processor failed
Off = Normal
2
3
4
5
Processor 2 failure
Processor 3 failure
Processor 4 failure
Online spare memory
Amber = Processor failed
Off = Normal
Amber = Processor failed
Off = Normal
Amber = Processor failed
Off = Normal
Amber = Failover, online spare memory in
use
Off = Disabled
6
7
8
9
DIMM 6C failure
DIMM 5C failure
DIMM 4B failure
DIMM 3B failure
Amber = Memory failed
Off = Normal
Amber = Memory failed
Off = Normal
Amber = Memory failed
Off = Normal
Amber = Memory failed
Off = Normal
10
11
iLO Diagnostic LEDs
DIMM 2A failure
Refer to the Integrated Lights-Out User
Guide on the Documentation CD.
Amber = Memory failed
Off = Normal
12
13
DIMM 1A failure
Overtemperature
Amber = Memory failed
Off = Normal
Amber = Cautionary or critical temperature
level is detected
Off = Temperature OK
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86
HP ProLiant DL560 Server Maintenance and Service Guide
Item
LED Description
Status
14
PPM 4 failure
Amber = PPM failed
Off = Normal
15
16
17
18
PPM 3 failure
PPM 2 failure
PPM 1 failure
Fans (1 through 8)
Amber = PPM failed
Off = Normal
Amber = PPM failed
Off = Normal
Amber = PPM failed
Off = Normal
Green = Normal
Off = Power off
Amber = One or both of the following
conditions exist:
•
Fan failed or is not seated
Fan bracket is not seated
•
19
20
21
22
System power
Auxiliary power
Green = System power is applied
Off = System power is not applied
Green = Auxiliary power is applied
Off = Auxiliary power is not applied
Amber = Peripheral board is not seated
Off = Peripheral board is seated
Amber = PCI riser cage is not seated
Off = PCI riser cage is seated
Peripheral board
interlock
Riser interlock
System LEDs and Internal Health LED Combinations
When the internal health LED on the front panel is either amber or red, the server
is experiencing a health event. Combinations of illuminated system LEDs and the
internal health LED indicate system status.
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Server Component Identification
87
The front panel health LEDs indicate only the current hardware status. In some
situations, Insight Manager 7 may report server status differently than the health
LEDs because the software tracks more system attributes.
System LED and
Color
Internal Health
LED Color
Status
Processor failure,
socket X (Amber)
Red
•
•
•
•
•
Processor in socket X has failed.
Processor in socket X failed over to the offline spare.
Processor X is not installed in the socket.
Processor X is unsupported.
ROM detects a failed processor during POST.
Amber
Processor in socket X is in a pre-failure condition.
Processor failure, two Red
or more sockets
Processor types are mismatched.
(Amber)
PPM failure, slot X
Red
•
PPM in slot X has failed.
(Amber)
•
PPM is not installed in slot X, but the corresponding
processor is installed.
DIMM failure, slot X
Red
•
DIMM in slot X has failed.
(Amber)
•
DIMM in slot X is an unsupported type, and no valid
memory exists in another bank.
Amber
•
DIMM in slot X has reached single-bit correctable
error threshold.
•
DIMM in slot X is in a pre-failure condition.
•
DIMM in slot X is an unsupported type, but valid
memory exists in another bank.
Overtemperature
(Amber)
Red
•
Health Driver has detected a cautionary temperature
level.
•
Server has detected a hardware critical temperature
level.
Riser interlock
(Amber)
Red
PCI riser cage is not seated.
Peripheral board is not seated.
Redundant fan has failed.
Peripheral board
interlock (Amber)
Red
Fan (Amber)
Amber
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88
HP ProLiant DL560 Server Maintenance and Service Guide
System LED and
Color
Internal Health
LED Color
Status
Red
The minimum fan requirements are not being met. One
or more fans have failed or are missing.
Online spare memory Amber
(Amber)
Bank X failed over to the online spare memory bank.
SCSI Backplane Components
Item
Description
1
2
SCSI connector
SCSI power connector
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Server Component Identification
89
Hot-Plug SCSI Hard Drive LEDs
Item
LED Description
Status
1
Activity status
On = Drive activity
Flashing = High activity on the drive or
drive is being configured as part of an
array.
Off = No drive activity
2
3
Online status
Fault status
On = Drive is part of an array and is
currently working.
Flashing = Drive is actively online.
Off = Drive is offline.
On = Drive failure
Flashing = Fault-process activity
Off = No fault-process activity
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90
HP ProLiant DL560 Server Maintenance and Service Guide
Hot-Plug SCSI Hard Drive LED Combinations
Activity
LED (1)
Online
LED (2)
Fault
LED (3)
Interpretation
On, off,
or
flashing
On or off
On
Flashing
Off
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
On, off,
or
flashing
The drive is online and is configured as part of an array.
If the array is configured for fault tolerance and all other drives in
the array are online, and a predictive failure alert is received or a
drive capacity upgrade is in progress, you may replace the drive
online.
On or
flashing
Flashing
Off
Off
Off
Do not remove the drive. Removing a drive may terminate the
current operation and cause data loss.
The drive is rebuilding or undergoing capacity expansion.
On
Do not remove the drive.
The drive is being accessed, but (1) it is not configured as part of
an array; (2) it is a replacement drive and rebuild has not yet
started; or (3) it is spinning up during the POST sequence.
Flashing
Flashing
Flashing
Do not remove the drive. Removing a drive may cause data
loss in non-fault-tolerant configurations.
Either (1) the drive is part of an array being selected by an array
configuration utility; (2) Drive Identification has been selected in
Insight Manager; or (3) drive firmware is being updated.
Off
Off
Off
Off
On
Off
The drive has failed and been placed offline.
You may replace the drive.
Either (1) the drive is not configured as part of an array; (2) the
drive is configured as part of an array, but it is a replacement drive
that is not being accessed or being rebuilt yet; or (3) the drive is
configured as an online spare.
If the drive is connected to an array controller, you may replace
the drive online.
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Server Component Identification
91
PCI Riser Cage LED
Status
On = system power connected
Off = system power disconnected
CAUTION: To prevent damage to the server or expansion
boards, power down the server and remove all AC power cords before
removing or installing the PCI riser cage.
Remote Management Connector
The 30-pin remote management connector, located on the PCI riser cage, is used
to cable the Remote Insight Lights-Out Edition II option. For more information,
refer to "RILOE II Cabling" in the user guide or the Remote Insight Lights-Out
Edition II User Guide on the Documentation CD.
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Server Component Identification
93
Item
5
Description
Fan 5
Fan Zone
Processor
Processor
Processor
Processor
6
Fan 6
7
Fan 7
8
Fan 8
9
Fan 9
Power supply
Power supply
10
Fan 10
NOTE: For information on fan redundancy, refer to "Redundant
Hot-Plug Fan Option (on page 93)."
Redundant Hot-Plug Fan Option
The server supports redundant hot-plug fans to provide proper airflow to the
system if a primary fan fails. The server airflow is divided into two fan zones:
processor and power supply.
In the standard configuration, five fans cool the server: fans 1, 3, 5, and 7 in the
processor zone, and fan 9 in the power supply zone.
For the redundant configuration, fans 2, 4, 6, 8, and 10 are added to back up the
primary fans. This allows the server to continue operation in non-redundant
mode with one fan failure in either zone.
The server shuts down in the following scenarios:
•
At POST:
The BIOS suspends the server for 5 minutes if a cautionary temperature
−
level is detected. If the cautionary temperature level is still detected after
5 minutes, the BIOS performs an orderly shutdown and then restarts.
This process repeats until the cautionary temperature level is no longer
detected.
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94
HP ProLiant DL560 Server Maintenance and Service Guide
−
In a nonredundant configuration, the BIOS performs an orderly
shutdown if a fan failure occurs in the processor zone or power supply
zone. In a redundant configuration, the BIOS performs an orderly
shutdown if two fan failures occur in the processor zone or power supply
zone.
−
The server performs an immediate shutdown if a critical temperature
level is detected.
IMPORTANT: An immediate shutdown is a hardware-controlled
function and it overrides any firmware or software actions.
•
In the operating system:
−
With the Health Driver loaded and Thermal Shutdown enabled in RBSU,
the Health Driver performs an orderly shutdown if a cautionary
temperature level is detected. If the server detects a critical temperature
level before the orderly shutdown occurs, the server performs an
immediate shutdown. Additionally, in a nonredundant configuration, the
Health Driver performs an orderly shutdown if a fan failure occurs in the
processor zone or power supply zone. In a redundant configuration, the
Health Driver performs an orderly shutdown if two fan failures occur in
the processor zone or power supply zone.
−
−
With the Health Driver loaded and Thermal Shutdown disabled in
RBSU, the server performs an immediate shutdown if a critical
temperature level is detected. The Health Driver will not initiate an
orderly shutdown if a cautionary temperature level is detected.
Without the Health Driver loaded, the server performs an immediate
shutdown if a critical temperature level is detected.
IMPORTANT: An immediate shutdown is a hardware-controlled
function and it overrides any firmware or software actions.
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97
deployment software 65
DIMM slot LEDs 84, 86
DIMM slots 80, 81
Index
DIMMs 8, 43, 70
A
diskette boot control 82
diskette drive 8, 70, 75
diskette drive connectors 80
drive bays 75
AC power supply 8, 24
access panel 7, 18
Altiris eXpress Deployment Server 65
ASR-2 (Automatic Server Recovery-2) 61
Automatic Server Recovery (ASR) 61
auxiliary power LED 84
drive LEDs 89
E
electrostatic discharge 14
environmental requirements 69
environmental specifications 69
expansion boards 33
B
Battery-Backed Write Cache Enabler 8, 32
Battery-Backed Write Cache Enabler bracket 8,
31
bezel, front 7, 28
F
blue screen event 81
buttons 75
fan brackets 29, 57
fan LED 84, 86, 95
fans 27, 92, 93
features 75
flash ROM 66
C
front panel LEDs 76
cable kits 8
cables 8, 49
CD-ROM drive 8, 20, 71, 75
CD-ROM drive blank 21
CD-ROM drive connectors 80
chassis ID switch 80, 81
components 7, 8, 75
configuration of system 82
connectors 75
H
hard drive blanks 7, 20
hard drive LEDs 89, 90
hard drives 19, 75, 89, 90
hardware kit 8
crash dump analysis 81
Health Driver 61
health LEDs 76, 86
hot spare boot 82
D
DC converter module 39
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98
HP ProLiant DL560 Server Maintenance and Service Guide
Arrays) 64
overtemperature LED 84, 86
I
illustrated parts catalog 7
iLO RBSU (Integrated Lights-Out ROM-Based
Setup Utility) 63
P
IML (Integrated Management Log) 62
Insight Manager 7 62
Integrated Lights-Out ROM-Based Setup Utility
(iLO RBSU) 63
Integrated Management Log (IML) 62
part numbers 7, 8
part numbers, options 8
PCI riser cage 32
PCI riser cage LED 91
PCI riser interlock LED 84, 86
PCI slot release lever 35
PCI slots 78
K
PCI-X boards 78
peripheral board 53
keyboard connector 78
plastics kit 8
L
power cord connector 81
power module 37
laser devices 71
LEDs 75
LEDs, hard drive 89
M
power supplies 8, 24, 70, 78
power supply blank 7, 26
power supply LEDs 79
powering down 16
PPM (Processor Power Module) 8, 46
PPM failure LEDs 84, 86
PPM slots 80
management tools 61
mechanical components 7
memory 43
memory dump 81
memory slots 80, 81
mouse connector 78
N
preparation procedures 15
processor hot-spare boot 82
processors 8, 44, 80
ProLiant Essentials Foundation Pack 62
ProLiant Essentials Rapid Deployment Pack 65
NIC connectors 78
NIC LEDs 76, 79
NMI switch 80, 81
NVRAM, clearing 82
O
R
online spare memory LED 84, 86
operating system crash 81
rack options 8
rack-mounting hardware 8
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Index
99
rear panel buttons 79
rear panel connectors 78
rear panel LEDs 79
temperature, overtemperature LED 84, 86
tools 61
removable media tray 51
removal and replacement procedures 13
removing server from rack 18
resetting the system 81
RJ-45 connectors 78
U
UID LEDs 76, 79
USB connectors 78
utilities 62, 63, 64, 66, 67
V
VHDM connector 80
video connector 78
S
safety considerations 14
SCSI backplane 8, 50
SCSI backplane components 88
SCSI connectors 80, 88
SCSI IDs 75
serial connector 78
serial number 58
server setup 14
spare part numbers 7, 8
specifications 69
specifications, server 69, 70, 71
static electricity 14
Survey Utility 67
system board 8, 54
system board battery 8, 48
system board components 80
system board LEDs 84
system maintenance switch 80, 82
system power LED 76
T
tape drive blank 23
tape drives 8, 23, 75
telco racks 15
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