HP Hewlett Packard Laptop 379178 002 User Manual

Maintenance and Service  
Guide  
Compaq Presario X6000 Notebook PC  
HP Compaq nx9600 Notebook PC  
Document Part Number: 379178-002  
September 2006  
This guide is a troubleshooting reference used for maintaining  
and servicing the notebook. It provides comprehensive  
information on identifying notebook features, components, and  
spare parts; troubleshooting notebook problems; and performing  
notebook disassembly procedures.  
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1 Product Description  
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2  
2 Troubleshooting  
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1  
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1  
Selecting from the Main Menu . . . . . . . . . . . . . . . . . 2–2  
Selecting from the Security Menu . . . . . . . . . . . . . . 2–3  
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–4  
Selecting from the Tools Menu. . . . . . . . . . . . . . . . . 2–4  
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–5  
Maintenance and Service Guide  
iii  
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Contents  
3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2  
Plastic Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2  
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2  
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3  
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4  
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5  
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6  
4.7 Grounding Equipment and Methods. . . . . . . . . . . . . 4–7  
iv  
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5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41  
5.17 Digital Drive Board. . . . . . . . . . . . . . . . . . . . . . . . 5–51  
5.18 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53  
5.19 Base Enclosure Fans . . . . . . . . . . . . . . . . . . . . . . . 5–56  
5.20 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58  
5.21 Heat Sink Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–60  
5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62  
Maintenance and Service Guide  
v
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Contents  
6 Specifications  
Connector Pin Assignments  
Power Cord Set Requirements  
Screw Listing  
Index  
vi  
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1
Product Description  
The Compaq Presario X6000 Notebook PC 1 and  
HP Compaq nx9600 Notebook PC 2 offer advanced modularity,  
Intel® Mobile Pentium® 4 processors, and extensive multimedia  
support.  
Compaq Presario X6000 Notebook PC and HP Compaq nx9600  
Notebook PC  
Maintenance and Service Guide  
1–1  
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Product Description  
1.1 Features  
The following processors are available, varying by  
notebook model:  
Intel Pentium 4 560 (3.6-GHz) with 800-MHz FSB with  
HT Technology  
Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with  
HT Technology  
Intel Pentium 4 540 (3.2-GHz) with 800-MHz FSB with  
HT Technology  
Intel Pentium 4 530 (3.0-GHz) with 800-MHz FSB with  
HT Technology (Compaq Presario X6000 models only)  
Intel Pentium 4 520 (2.8-GHz) with 800-MHz FSB with  
HT Technology (Compaq Presario X6000 models only)  
The following displays are available, varying by  
notebook model:  
17.0-inch WSXGA+WVA (1680 × 1050) with  
Brightview TFT display with over 16.7 million colors  
17.0-inch WXGA+WVA (1440 × 900) with Brightview  
TFT display with over 16.7 million colors  
17.0-inch WXGA+WVA (1440 × 900) TFT display with  
over 16.7 million colors  
100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by  
notebook model  
256-MB DDR-2 synchronous DRAM (SDRAM) at 400  
MHz, expandable to 2.0 GB  
Microsoft® Windows® XP Home Edition or Windows XP  
Professional, varying by notebook model  
Full-size Windows keyboard with full-size numeric keypad  
TouchPad pointing device, including a dedicated vertical  
scroll region and a button that enables/disables TouchPad  
operation  
Integrated 10 Base-T/100 Base-TX Ethernet local area  
network (LAN) network interface card (NIC) with RJ-45 jack  
(Compaq Presario X6000 models only)  
1–2  
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Product Description  
Integrated Gigabit Ethernet (10/100/1000) LAN NIC with  
RJ-45 jack (HP Compaq nx9600 models only)  
Integrated high-speed 56K modem with RJ-11 jack  
Integrated wireless support for Mini PCI IEEE 802.11a/b  
(Compaq Presario X6000 models) and 802.11a/b/g  
(HP Compaq nx9600 models) WLAN devices  
Support for one Type II PC Card slot, with support for both  
32-bit (CardBus) and 16-bit PC Cards  
External 180- and 135-watt AC adapter with 3-wire power  
cord, varying by notebook model  
12-cell Li-Ion battery pack  
Stereo speakers with volume up, volume mute, and volume  
down buttons  
Support for the following optical drives:  
8X Max DVD RW/R and CD-RW Combo Drive  
24X Max DVD/CD-RW Combo Drive  
Connectors:  
External monitor  
Universal Serial Bus (USB) v. 2.0 (four ports)  
RJ-11 (modem)  
RJ-45 (network)  
Audio-out (headphone)  
Audio-in (microphone)  
Power  
IEEE 1394 (select models only)  
S-Video-out (select models only)  
Expansion port 2  
Memory Reader slot (Compaq Presario X6000 models  
only)  
Digital Media Slot (HP Compaq nx9600 models only)  
Digital drive bay  
ExpressCard  
Maintenance and Service Guide  
1–3  
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Product Description  
1.2 Resetting the Notebook  
follow these steps to clear the password. These steps also  
clear CMOS:  
1. Prepare the notebook for disassembly (refer to Section 5.3,  
“Preparing the Notebook for Disassembly,” for more  
information).  
2. Remove the real time clock (RTC) battery (refer to  
Section 5.16, “System Board,” for more information on  
removing and replacing the RTC battery).  
3. Wait approximately 5 minutes.  
4. Replace the RTC battery and reassemble the notebook.  
5. Connect AC power to the notebook. Do not reinsert any  
battery packs at this time.  
6. Turn on the notebook.  
All passwords and all CMOS settings have been cleared.  
1.3 Power Management  
The notebook comes with power management features that  
extend battery operating time and conserve power. The  
notebook supports the following power management features:  
Standby  
Hibernation  
Setting customization by the user  
Hotkeys for setting the level of performance  
Battery calibration  
Lid switch standby/resume  
Power/standby button  
Advanced Configuration and Power Management (ACPM)  
compliance  
1–4  
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Product Description  
1.4 External Components  
The external components on the front of the notebook are shown  
below and described in Table 1-1.  
Front Components  
Table 1-1  
Front Components  
Item  
Component  
Function  
1
2
3
Stereo speakers (2)  
Display release latch  
Wireless light  
Produce stereo sound.  
Opens the notebook.  
On: An integrated wireless device has been  
enabled.  
4
Power/standby light  
On: Notebook is turned on.  
Blinking: Notebook is in standby.  
Off: Notebook is off.  
5
6
Drive activity light  
Battery light  
On: A drive on the notebook is being  
accessed.  
On: Battery pack is charging.  
Blinking: Battery pack has reached a  
low-battery condition.  
Maintenance and Service Guide  
1–5  
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Product Description  
The external components on the right side notebook are shown  
below and described in Table 1-2.  
Right-Side Components  
Table 1-2  
Right-Side Components  
Item  
Component  
Function  
1
Memory Reader  
(Compaq Presario  
X6000 only)  
Digital Media Slot  
(HP Compaq nx9600  
only)  
Supports the following optional digital  
media cards: Secure Digital (SD) Memory  
Card, Secure Digital Input/Output (SD I/O)  
Card, Memory Stick, Memory Stick Pro,  
MultiMediaCard, xD-Picture Card,  
and SmartMedia Card.  
2
ExpressCard slot  
Supports an optional ExpressCard.  
1–6  
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Product Description  
Table 1-2  
Right-Side Components (Continued)  
Item  
Component  
Function  
3
PC Card eject button  
Ejects an optional PC Card from the  
PC Card slot.  
4
PC Card slot  
Supports an optional Type I or Type II 32-bit  
(CardBus) or 16-bit PC Card.  
Also serves as a storage location for the  
optional remote control.  
5
6
Digital drive bay  
Supports an optional USB digital drive.  
Digital drive eject  
button  
Ejects an optional USB digital drive from the  
digital drive bay.  
7
8
1394 port  
Connects an optional 1394 device such  
as a scanner, digital camera, or digital  
camcorder.  
USB ports (2)  
Connect an optional 1.1- or 2.0-compliant  
USB device.  
9
RJ-11 (modem) jack  
RJ-45 (network) jack  
Expansion port 2  
Connects the modem cable.  
10  
11  
Connects an optional network cable.  
Connects to an optional notebook  
expansion product.  
Maintenance and Service Guide  
1–7  
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Product Description  
The external components on the left side of the notebook are  
shown below and described in Table 1-3.  
Left-Side Components  
Table 1-3  
Left-Side Components  
Item Component  
Function  
1
Exhaust vent  
Provides airflow to cool internal  
components.  
To prevent overheating, do not  
Ä
obstruct vents. Do not allow a hard  
surface, such as a printer, or a soft  
surface, such as pillows, thick rugs  
or clothing, to block airflow.  
2
3
4
USB port  
Connects an optional 1.1- or 2.0-compliant  
USB device.  
Audio-in  
(microphone) jack  
Connects an optional monaural  
microphone.  
Audio-out  
(headphone) jack (2)  
Connect optional headphones or powered  
stereo speakers. Also connects the audio  
function of an audio/video device such as  
a television or VCR.  
5
Optical drive  
Supports an optical disc. The type of optical  
drive, such as a combination  
CD-ROM/DVD-ROM, varies by model.  
1–8  
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Product Description  
The external components on the rear panel of the notebook are  
shown below and described in Table 1-4.  
Rear Panel Components  
Table 1-4  
Rear Panel Components  
Item  
Component  
Power connector  
USB port  
Function  
1
2
Connects an AC adapter.  
Connects an optional 1.1- or 2.0-compliant  
USB device.  
3
S-Video-out jack  
Connects an optional S-Video device,  
such as a television, VCR, camcorder,  
projector, or video capture card.  
4
5
External monitor port  
Exhaust vent  
Connects an optional VGA external  
monitor or projector.  
Provides airflow to cool internal  
components.  
To prevent overheating, do not  
Ä
obstruct vents. Do not allow a hard  
surface, such as a printer, or a soft  
surface, such as pillows, thick rugs  
or clothing, to block airflow.  
6
Security cable slot  
Attaches an optional security cable to the  
notebook.  
Maintenance and Service Guide  
1–9  
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Product Description  
The standard keyboard components of the notebook are shown  
below and described in Table 1-5.  
Standard Keyboard Components  
1–10  
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Product Description  
Table 1-5  
Standard Keyboard Components  
Item  
Component  
Function  
1
caps lock key  
Enables caps lock and turns on the caps  
lock light.  
2
f1 to f12 keys (12)  
Perform system and application tasks.  
When combined with the fn key, several  
keys and buttons perform additional tasks  
as hotkeys.  
3
4
num lock key  
Enables numeric lock, turns on the  
embedded numeric keypad, and turns  
on the num lock light.  
Keypad keys (15)  
Arrow keys  
In Windows, can be used like the keys  
on an external numeric keypad.  
5
6
Moves the cursor around the screen.  
Windows  
applications key  
In Windows, displays a shortcut menu  
for items beneath the pointer.  
7
8
Windows logo key  
In Windows, displays the Windows  
Start menu.  
fn key  
Combines with other keys to perform  
system tasks. For example, pressing  
fn+f7 decreases screen brightness.  
Maintenance and Service Guide  
1–11  
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Product Description  
The upper components of the keyboard are shown below and  
described in Tables 1-6 and 1-7.  
Upper Keyboard Components  
Table 1-6  
Upper Keyboard Components  
Component Function  
Exhaust vents  
Item  
1
Provide airflow to cool internal  
components.  
To prevent overheating, do not  
Ä
obstruct vents. Do not allow a hard  
surface, such as a printer, or a soft  
surface, such as pillows, thick rugs  
or clothing, to block airflow.  
2
Caps lock light  
On: caps lock is on.  
1–12  
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Product Description  
Table 1-6  
Upper Keyboard Components (Continued)  
Item  
Component  
Function  
3
4
Num lock light  
On: num lock or the numeric keypad is on.  
Power/standby button  
When the notebook is:  
Off, press to turn on the notebook.  
On, briefly press to initiate standby.  
In standby, briefly press to resume from  
standby.  
In hibernation, briefly press to restore  
from hibernation.  
If the system has stopped  
responding and Microsoft®  
Windows® shutdown procedures  
cannot be used, press and hold the  
power/standby button for at least  
4 seconds to turn off the notebook.  
5
6
7
8
Volume down button  
Volume mute button  
Volume up button  
Wireless button  
Decreases system volume.  
Mutes or restores system volume.  
Increases system volume.  
Turns the wireless network device on and  
off (select models only).  
9
Display lid switch  
If the notebook is closed while on, turns  
off the display.  
If the notebook is opened while in  
standby, turns on the notebook  
(resumes from standby).  
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Product Description  
The notebook top components are show below and described  
in Table 1-7.  
Notebook Top Components  
1–14  
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Product Description  
Table 1-7  
Notebook Top Components  
Item  
Component  
Function  
1
2
TouchPad light  
TouchPad  
On: TouchPad is enabled.  
Moves the pointer and selects or  
activates items on the screen.  
3
4
5
TouchPad left/right  
scroll zone  
Scrolls left or right.  
Left and right TouchPad  
buttons (2)  
Function like the left and right buttons on  
an external mouse.  
Memory Reader light  
On: an SD Memory Card, SD I/O Card,  
Memory Stick, Memory Stick Pro,  
MultiMediaCard, xD-Picture Card, and  
SmartMedia inserted in the Memory  
Reader is being accessed.  
6
7
TouchPad up/down  
scroll zone  
Scrolls up or down.  
TouchPad button  
Enables/disables the TouchPad.  
Maintenance and Service Guide  
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Product Description  
The external components on the bottom of the notebook are  
shown below and described in Table 1-8.  
Bottom Components  
Table 1-8  
Bottom Components  
Item  
Component  
Function  
1
Exhaust vents (4)  
Provide airflow to cool internal  
components.  
To prevent overheating, do not  
Ä
obstruct vents. Do not allow a  
hard surface, such as a printer, or  
a soft surface, such as pillows,  
thick rugs or clothing, to block  
airflow.  
1–16  
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Product Description  
Table 1-8  
Bottom Components (Continued)  
Item  
Component  
Function  
2
Fans (2)  
Provide airflow to cool internal  
components.  
To prevent overheating, do not  
Ä
obstruct fans. Do not allow a hard  
surface, such as a printer, or a  
soft surface, such as pillows, thick  
rugs or clothing, to block airflow.  
3
Memory module  
compartment  
Contains two memory slots that support  
replaceable memory modules. The  
number of preinstalled memory  
modules varies by notebook model.  
4
5
Label areas (2)  
Contains the notebook serial number  
and other applicable regulatory labels.  
Battery pack release latch  
Releases a battery pack from the  
battery bay.  
6
7
Battery bay  
Holds a battery pack.  
Hard drive bay  
Holds the internal hard drive.  
Mini PCI compartment  
Holds an optional wireless LAN device.  
To prevent an unresponsive  
Ä
system and the display of a  
warning message, install only a  
Mini PCI device authorized for  
use in your notebook by the  
governmental agency that  
regulates wireless devices in your  
country. If you install a device and  
then receive a warning message,  
remove the device to restore  
notebook functionality. Then  
contact Customer Care.  
Maintenance and Service Guide  
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Product Description  
1.5 Design Overview  
This section presents a design overview of key parts and features  
of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”  
to identify replacement parts, and Chapter 5, “Removal and  
Replacement Procedures,” for disassembly steps.  
The system board provides the following device connections:  
Memory module  
Mini PCI communications devices  
Hard drive  
Display  
Keyboard and TouchPad  
Audio  
Intel Pentium 4 processors  
PC Card  
ÄCAUTION: To properly ventilate the notebook, allow at least a 7.6-cm  
(3-inch) clearance on the left and right sides of the notebook.  
The notebook uses an electric fan for ventilation. The fan is  
controlled by a temperature sensor and is designed to be turned  
on automatically when high temperature conditions exist. These  
conditions are affected by high external temperatures, system  
power consumption, power management/battery conservation  
configurations, battery fast charging, and software applications.  
Exhaust air is displaced through the ventilation grill located on  
the left side of the notebook.  
1–18  
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2
Troubleshooting  
WARNING: Only authorized technicians trained by HP should repair  
this equipment. All troubleshooting and repair procedures are detailed  
to allow only subassembly-/module-level repair. Because of the  
complexity of the individual boards and subassemblies, do not attempt  
to make repairs at the component level or modifications to any printed  
wiring board. Improper repairs can create a safety hazard. Any  
indication of component replacement or printed wiring board  
modification may void any warranty or exchange allowances.  
Å
2.1 Computer Setup  
Computer Setup is a system information and customization utility  
that can be used even when your operating system is not working  
or will not load. This utility includes settings that are not  
available in Windows.  
Using Computer Setup  
Information and settings in Computer Setup are accessed from  
the Main, Security, Advanced, or Tools menus:  
1. Turn on or restart the notebook. Press f10 while the  
F10 = ROM-Based Setup message is displayed in  
the lower-left corner of the screen.  
To change the language, use the cursor control keys  
to navigate to the Advanced menu.  
To view navigation information, press f1.  
To return to the Computer Setup menu, press esc.  
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Troubleshooting  
2. Select the Main, Security, Advanced, or Tools menu.  
3. To close Computer Setup and restart the notebook:  
Select Exit > Exit Saving Changes, and then press enter.  
or –  
Select Exit > Exit Discarding Changes, and then  
press enter.  
or –  
Select Exit > Load Setup Defaults, and then press enter.  
4. When you are prompted to confirm your action, press f10.  
Selecting from the Main Menu  
Table 2-1  
Main Menu  
Select  
To Do This  
System Information  
Change the system time and system date.  
View identification information about the  
notebook.  
View specification information about the  
processor, memory and cache size, and  
system ROM.  
2–2  
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Troubleshooting  
Selecting from the Security Menu  
Table 2-2  
Security Menu  
Select  
To Do This  
Administrator Password  
Enter, change, or delete an Administrator  
password.  
Power-on Password  
DriveLock Passwords  
Enter, change, or delete a power-on password.  
Enable/disable DriveLock; change a DriveLock  
user or master password.  
DriveLock Settings are accessible only  
when you enter Computer Setup by turning  
on (not restarting) the notebook.  
Password Options  
Enable/disable:  
QuickLock  
(Password options can  
be selected only when  
a power-on password  
has been set.)  
QuickLock on standby  
QuickBlank  
To enable QuickLock on standby or  
QuickBlank, you must first enable  
QuickLock.  
Device Security  
Enable/disable:  
Diskette drive startup*  
CD-ROM or diskette startup  
Settings for a DVD-ROM can be entered  
in the CD-ROM field.  
*Not applicable to SuperDisk LS-120 drives.  
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Troubleshooting  
Selecting from the Advanced Menu  
Table 2-3  
Advanced Menu  
Select  
To Do This  
Language  
Boot Order  
Change the Computer Setup language.  
Enable/disable MultiBoot, which sets a startup  
sequence that can include most bootable devices  
and media in the system.  
Accessibility Options  
Video Memory  
Allows electronic and information technology to  
be accessible to people with varying ranges of  
abilities.  
Displays the amount of video memory available  
on the notebook.  
Selecting from the Tools Menu  
Table 2-4  
Tools Menu  
Select  
To Do This  
Hard Drive Self Test  
Run a quick comprehensive self test on hard  
drives in the system that support the test features.  
2–4  
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Troubleshooting  
2.2 Troubleshooting Flowcharts  
Table 2-5  
Flowchart Description  
2.1  
“Flowchart 2.1—Initial Troubleshooting”  
2.2  
“Flowchart 2.2—No Power, Part 1”  
2.3  
“Flowchart 2.3—No Power, Part 2”  
2.4  
“Flowchart 2.4—No Power, Part 3”  
2.5  
“Flowchart 2.5—No Power, Part 4”  
2.6  
“Flowchart 2.6—No Video, Part 1”  
2.7  
“Flowchart 2.7—No Video, Part 2”  
2.8  
“Flowchart 2.9—No Operating System (OS) Loading”  
“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”  
“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”  
“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”  
“Flowchart 2.13—No OS Loading, Diskette Drive”  
2.9  
2.10  
2.11  
2.12  
2.13  
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Troubleshooting  
Table 2-5  
Troubleshooting Flowcharts Overview (Continued)  
Flowchart Description  
2.14  
2.15  
2.16  
2.17  
2.18  
2.19  
2.20  
“Flowchart 2.15—No Audio, Part 1”  
“Flowchart 2.16—No Audio, Part 2”  
“Flowchart 2.17—Nonfunctioning Device”  
“Flowchart 2.18—Nonfunctioning Keyboard”  
“Flowchart 2.19—Nonfunctioning Pointing Device”  
“Flowchart 2.20—No Network/Modem Connection”  
2–6  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting  
Flowchart 2.1—Initial Troubleshooting  
Begin  
troubleshooting.  
N
Go to  
Is there  
power?  
“Flowchart  
2.2—No Power,  
Part 1.”  
Y
N
N
N
N
Check  
LED board,  
speaker  
Beeps,  
LEDs, or error  
messages?  
connections.  
Go to  
“Flowchart  
2.17—Nonfunctioning  
Device.”  
All drives  
working?  
Y
Y
Y
Y
Y
Go to  
“Flowchart  
2.6—No Video,  
Part 1.”  
Is there video?  
(no boot)  
Go to  
“Flowchart  
2.18—Nonfunctioning  
Keyboard” or  
Keyboard/  
pointing device  
working?  
“Flowchart  
2.19—Nonfunctioning  
Pointing Device.”  
Y
Y
Go to  
“Flowchart  
2.9—NoOperating  
System (OS)  
Loading.”  
Is the OS  
loading?  
N
Go to  
“Flowchart  
2.20—No  
Connecting  
to network  
or modem?  
Network/Modem  
Go to  
“Flowchart  
2.15—No Audio,  
Part 1.”  
Is there  
sound?  
End  
Maintenance and Service Guide  
2–7  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Flowchart 2.2—No Power, Part 1  
No power  
(power LED  
is off).  
Remove from  
expansion base  
(if applicable).  
N
N
N
Go to  
“Flowchart  
2.3—No Power,  
Part 2.”  
Power up  
on battery  
power?  
Power up  
on battery  
power?  
Reset  
power.*  
Y
Y
N
Y
Y
N
Y
Go to  
“Flowchart  
2.4—No Power,  
Part 3.”  
Power up  
on AC  
Power up  
on AC  
power?  
Reset  
power.*  
power?  
Power up in  
docking  
device?  
Done  
*NOTES  
1. On select models, there is a separate  
reset button.  
reset using the standby switch and  
switch.  
1. Reseat the power cables in the  
expansion base and at the AC outlet.  
2. Ensure the AC power source is active.  
3. Ensure that the power strip is working.  
Y
N
Go to  
Power up  
in expansion  
base?  
“Flowchart  
Done  
2.8—Nonfunctioning  
Expansion Base (if  
applicable).”  
2–8  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Troubleshooting  
Flowchart 2.3—No Power, Part 2  
Continued from  
“Flowchart  
2.2—No Power,  
Part 1.”  
Visually check for  
debris in battery  
socket and clean  
if necessary.  
Y
Power on?  
Done  
N
Check battery by  
recharging it,  
moving it to  
another notebook,  
or replacing it.  
N
Replace  
power supply  
(if applicable).  
Power on?  
Y
N
Go to  
“Flowchart  
2.4—No Power,  
Part 3.”  
Done  
Power on?  
Y
Done  
Maintenance and Service Guide  
2–9  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Flowchart 2.4—No Power, Part 3  
Continued from  
“Flowchart  
2.3—No Power,  
Part 2.”  
Plug directly  
into AC outlet.  
Y
Power LED  
Done  
on?  
N
Reseat AC adapter  
in notebook and  
at power source.  
Y
Power on?  
Done  
N
Y
External  
N
Y
Internal or  
external AC  
adapter?  
Replace external  
AC adapter.  
Try different  
outlet.  
Power outlet  
active?  
Internal  
N
Y
Go to  
“Flowchart  
2.5—No Power,  
Part 4.”  
Power on?  
Done  
Replace  
power cord.  
Power on?  
Done  
N
2–10  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.5—No Power, Part 4  
Continued from  
“Flowchart  
2.4—No Power,  
Part 3.”  
Open  
notebook.  
Y
Reseat loose  
Loose or  
damaged  
parts?  
components and  
boards and  
replace damaged  
items.  
N
Close  
notebook and  
retest.  
N
Replace the following items (if applicable).  
Check notebook operation after each  
replacement:  
Power on?  
1. Internal DC-DC converter*  
2. Internal AC adapter  
Y
3. Processor board*  
4. System board*  
*NOTE: Replace these items as a set to  
prevent shorting out among components.  
Done  
Maintenance and Service Guide  
2–11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.6—No Video, Part 1  
No video.  
Expansion base  
Go to  
*NOTE: To change from internal to  
external display, use the hotkey  
combination.  
Stand-alone  
or expansion  
base?  
“Flowchart  
2.7—No Video,  
Part 2.”  
Stand-alone  
Y
Internal or  
external  
display*?  
Adjust  
brightness.  
Video OK?  
Done  
N
Internal  
External  
Press lid  
switch to ensure  
operation.  
A
Adjust  
brightness.  
Y
Y
Video OK?  
Done  
Video OK?  
Done  
N
N
Replace the following one at a time. Test after each replacement.  
1. Cable between notebook and notebook display (if applicable)  
Check for bent  
pins on cable.  
2. Display  
3. System board  
N
N
Replace  
system  
board.  
Try  
another  
display.  
Internal and  
external  
Video OK?  
Done  
video OK?  
Y
Y
Done  
2–12  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.7—No Video, Part 2  
Continued from  
“Flowchart  
2.6—No Video,  
Part 1.”  
Remove  
notebook from  
expansion base,  
if connected.  
Adjust  
display  
brightness.  
of external  
monitor.  
N
Y
Go to “A” in  
“Flowchart  
2.6—No Video,  
Part 1.”  
Video OK?  
Video OK?  
Done  
Y
N
Check that notebook is properly  
seated in expansion base, for  
bent pins on cable, and for  
monitor connection.  
Try another  
external  
monitor.  
Y
Y
Internal  
and external  
video OK?  
Video OK?  
Done  
N
N
Go to  
Adjust external  
monitor display.  
“Flowchart  
2.8—Nonfunctioning  
Expansion Base (if  
applicable).”  
Maintenance and Service Guide  
2–13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.8—Nonfunctioning Expansion Base  
(if applicable)  
Nonfunctioning  
expansion base.  
Reseat power  
cord in expansion  
base and  
power outlet.  
Check voltage  
setting on  
expansion base.  
Reinstall  
notebook into  
expansion base.  
Y
Reset monitor  
cable connector at  
expansion base.  
Expansion  
base  
operating?  
Done  
N
Y
Expansion  
base  
Done  
Replace the following expansion base  
components one at a time. Check  
notebook operation after each  
replacement.  
operating?  
N
1. Power supply  
2. I/O board  
Remove  
3. Backplane board  
notebook, reseat  
all internal parts,  
and replace any  
damaged items in  
expansion base.  
4. Switch box  
5. Expansion base motor mechanism  
2–14  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.9—No Operating System (OS)  
Loading  
No OS  
loading.*  
Reseat power  
cord in expansion  
base and  
power outlet.  
No OS loading from hard drive,  
go to “Flowchart 2.10—No OS Loading,  
Hard Drive, Part 1.”  
No OS loading from diskette drive,  
go to “Flowchart 2.13—No OS Loading,  
Diskette Drive.”  
No OS loading from CD- or DVD-ROM drive,  
go to “Flowchart 2.14—No OS Loading,  
Optical Drive.”  
No OS loading from network,  
go to “Flowchart 2.20—No Network/Modem  
Connection.”  
*NOTE: Before beginning troubleshooting,  
always check cable connections, cable ends,  
and drives for bent or damaged pins.  
Maintenance and Service Guide  
2–15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.10—No OS Loading, Hard Drive,  
Part 1  
OS not  
loading from  
hard drive.  
Y
Go to  
“Flowchart  
Nonsystem  
2.11—No OS  
Loading,  
Hard Drive, Part 2.”  
disk  
message?  
N
Reseat  
external  
hard drive.  
Y
OS loading?  
Done  
N
Y
N
Boot  
from  
CD?  
N
Go to  
Boot  
“Flowchart  
2.13—No OS  
Loading,  
from  
Check the Setup  
utility for correct  
boot order.  
diskette?  
Diskette Drive.”  
Y
Y
Change boot  
N
priority through  
the Setup utility  
and reboot.  
Boot  
from  
hard drive?  
N
Y
Go to  
“Flowchart  
2.17—Nonfunctioning  
Device.”  
Boot  
from  
hard drive?  
Done  
2–16  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Troubleshooting  
Flowchart 2.11—No OS Loading, Hard Drive,  
Part 2  
Continued from  
“Flowchart  
2.10—No OS  
Loading,  
Reseat  
hard drive.  
Hard Drive, Part 1.”  
N
1. Replace  
hard drive.  
2. Replace  
system board.  
CD or  
diskette in  
drive?  
Y
Hard drive  
accessible?  
Done  
Y
N
Y
Remove  
diskette and  
reboot.  
Run FDISK.  
Y
N
Create partition,  
and then format  
hard drive to  
bootable  
Boot  
from  
hard drive?  
Done  
partitioned?  
c:\ prompt.  
N
N
N
Go to  
“Flowchart  
2.13—No OS  
Loading,  
Boot  
from diskette  
drive?  
Hard drive  
formatted?  
Diskette Drive.”  
Y
Y
Y
Format hard drive  
and bring to  
a bootable  
c:\ prompt.  
Hard drive  
accessible?  
Notebook  
booted?  
Load OS using  
Done  
Operating  
System Disc (if  
applicable).  
N
Go to  
“Flowchart  
2.12—No OS  
Loading,  
Hard Drive, Part 3.”  
Go to  
“Flowchart  
2.12—No OS  
Loading,  
Hard Drive, Part 3.”  
Maintenance and Service Guide  
2–17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.12—No OS Loading, Hard Drive,  
Part 3  
Continued from  
“Flowchart  
2.11—No OS  
Loading,  
Hard Drive, Part 2.”  
N
System  
Install OS  
files on hard  
and reboot.  
drive?  
Y
Y
Y
Y
Virus  
on  
hard drive?  
OS  
loading from  
hard drive?  
Clean virus.  
Done  
N
N
N
Run SCANDISK  
and check for  
bad sectors.  
Replace  
hard drive.  
Diagnostics  
on diskette?  
N
Run diagnostics  
and follow  
recommendations.  
Can bad  
sectors  
be fixed?  
Replace  
hard drive.  
Y
N
Boot from  
hard drive?  
Fix bad  
sectors.  
Replace  
hard drive.  
Y
Done  
2–18  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.13—No OS Loading, Diskette Drive  
Y
OS not loading  
Reseat  
diskette drive.  
OS  
loading?  
Done  
from  
diskette drive.  
N
Y
Y
N
N
Y
N
Bootable  
in drive?  
Install bootable  
diskette and  
Nonsystem  
disk message?  
reboot notebook.  
N
Y
Y
N
Check diskette  
for system files.  
Try different  
diskette.  
Go to  
Boot  
from another  
device?  
“Flowchart  
2.17—Nonfunction  
ing Device.”  
Y
Y
1. Replace  
Nonsystem  
diskette drive.  
board.  
Diskette  
drive enabled  
in the Setup  
utility?  
Enable drive  
and cold boot  
notebook.  
N
N
loading?  
Reset the  
notebook. Refer to  
Section 1.2,  
“Resetting the  
Notebook,for  
instructions.  
Done  
Is diskette  
drive boot  
order  
correct?  
Go to  
“Flowchart  
2.17—Nonfunctioning  
Device.”  
Change boot  
priority using  
the Setup utility.  
Maintenance and Service Guide  
2–19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.14—No OS Loading, Optical Drive  
Y
N
No OS  
Install bootable  
disc and  
Bootable  
disc in  
drive?  
Disc  
in drive?  
loading from  
CD-ROM or  
reboot  
DVD-ROM Drive.  
notebook.  
N
Y
Install  
bootable disc.  
Try another  
bootable disc.  
Y
Boots from  
CD or DVD?  
Done  
N
Y
N
Boots from  
CD or DVD?  
Reseat  
drive.  
Done  
Go to  
“Flowchart  
2.17—Nonfunctioning  
Device.”  
N
Y
Boot  
from another  
device?  
Reset the  
notebook. Refer to  
Section 1.2,  
“Resetting the  
Notebook,for  
instructions.  
Y
Go to  
“Flowchart  
2.17—Nonfunctioning  
Device.”  
Boot  
order  
correct?  
N
Correct boot  
order using  
the Setup utility.  
2–20  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.15—No Audio, Part 1  
Y
N
Turn up audio  
internally or  
externally.  
No audio.  
Audio?  
Done  
N
Y
Y
Go to  
“Flowchart  
2.16—No Audio,  
Part 2.”  
Notebook in  
expansion base  
(if applicable)?  
Internal  
audio?  
Undock  
N
Replace the following expansion base  
Go to  
components one at a time, as applicable.  
Check audio status after each change.  
1. Reseat expansion base audio cable.  
“Flowchart  
2.16—No Audio,  
Part 2.”  
3. Replace speaker.  
5. Replace backplane board.  
6. Replace I/O board.  
Y
Go to  
“Flowchart  
Audio?  
Done  
2.17—Nonfunctioning  
Device.”  
N
Maintenance and Service Guide  
2–21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Flowchart 2.16—No Audio, Part 2  
Continued from  
“Flowchart  
2.15—No Audio,  
Part 1.”  
N
Audio  
Reload  
audio drivers.  
driver in OS  
configured?  
Y
N
Correct  
drivers for  
application?  
Load drivers and  
set configuration  
in OS.  
Y
Connect to  
external  
speaker.  
N
Y
Replace audio  
board and  
speaker  
Audio?  
Audio?  
Done  
connections  
in notebook  
(if applicable).  
Y
N
1. Replace internal speakers.  
2. Replace audio board (if applicable).  
3. Replace system board.  
2–22  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.17—Nonfunctioning Device  
Nonfunctioning  
device.  
Reseat  
device.  
Unplug the nonfunctioning device from  
the notebook and inspect cables and plugs for  
bent or broken pins or other damage.  
N
Y
Fix or  
replace  
broken item.  
Clear  
CMOS.  
Any physical  
device detected?  
Go to  
“Flowchart  
2.9—No  
Reattach device.  
Close notebook,  
plug in power,  
and reboot.  
Operating System  
(OS) Loading.”  
Replace hard drive.  
N
N
Replace NIC.  
If integrated NIC,  
replace system  
board.  
Device  
boots  
properly?  
Device  
boots  
properly?  
Y
Y
Replace diskette  
drive.  
Done  
Done  
Maintenance and Service Guide  
2–23  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.18—Nonfunctioning Keyboard  
Keyboard  
not operating  
properly.  
Connect notebook  
to good external  
keyboard.  
N
External  
device  
works?  
Replace  
system  
board.  
Y
Reseat internal  
keyboard  
connector  
(if applicable).  
N
Replace internal  
keyboard or  
cable.  
OK?  
Y
Y
Done  
OK?  
Done  
N
Replace  
system  
board.  
2–24  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.19—Nonfunctioning Pointing  
Device  
Pointing device  
not operating  
properly.  
Connect notebook  
to good external  
pointing device.  
N
Replace  
system  
board.  
External  
device  
works?  
Y
Reseat internal  
pointing device  
connector  
(if applicable).  
N
Replace internal  
pointing device  
or cable.  
OK?  
Y
Y
Done  
OK?  
Done  
N
Replace  
system  
board.  
Maintenance and Service Guide  
2–25  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.20—No Network/Modem  
Connection  
No network  
or modem  
connection.  
N
Network  
or modem  
jack active?  
Replace jack  
or have jack  
activated.  
Y
N
Y
Y
N
Connect  
to nondigital  
line.  
Digital  
line?  
Y
Reload  
drivers and  
reconfigure.  
NIC/modem  
configured  
in OS?  
Done  
OK?  
N
Disconnect all  
power from  
the notebook  
and open.  
Replace  
NIC/modem  
(if applicable).  
Y
Reseat  
NIC/modem  
(if applicable).  
OK?  
Done  
N
Replace  
system  
board.  
2–26  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
3
Illustrated Parts Catalog  
This chapter provides an illustrated parts breakdown and a  
reference for spare part numbers and option part numbers.  
3.1 Serial Number Location  
When ordering parts or requesting information, provide the  
notebook serial number and model number located on the bottom  
of the notebook.  
Serial Number Location  
Maintenance and Service Guide  
3–1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Illustrated Parts Catalog  
3.2 Notebook Major Components  
Notebook Major Components  
3–2  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Notebook Major Components  
Spare Part  
Item Description  
Number  
1
Display assemblies (include wireless antenna boards and cables)  
For use only on Compaq Presario X6000 models  
17.0-inch, WSXGA+WVA with Brightview  
17.0-inch, WXGA+WVA with Brightview  
17.0-inch, WXGA+WVA  
377217-001  
377216-001  
377215-001  
For use only on HP Compaq nx9600 models  
17.0-inch, WSXGA+WVA with Brightview  
17.0-inch, WSXGA+WVA  
377219-001  
377218-001  
2
Switch covers  
For use only on Compaq Presario X6000 models  
with wireless  
For use only on Compaq Presario X6000 models  
without wireless  
374755-001  
380445-001  
For use only on HP Compaq nx9600 models with  
wireless  
For use only on HP Compaq nx9600 models  
without wireless  
378733-001  
380446-001  
3
4
LED Board (includes cable)  
378772-001  
374742-001  
Keyboards  
For use only on Compaq Presario X6000 models in  
the United States  
For use only on HP Compaq nx9600 models  
Brazil  
French Canada  
378520-201  
378520-121  
Latin America  
United States  
378520-161  
378520-001  
Maintenance and Service Guide  
3–3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Illustrated Parts Catalog  
Notebook Major Components  
3–4  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Notebook Major Components (Continued)  
Spare Part  
Number  
Item Description  
5
Broadcomm Bluetooth wireless card  
(includes cable)  
376651-001  
6
Top covers (include TouchPad)  
For use only on Compaq Presario X6000  
notebook models  
374751-001  
378770-001  
For use only on HP Compaq nx9600 models  
7
System boards (include disk cell RTC battery)  
For use on Compaq Presario X6000 models (includes  
PC Card cage and expansion port bracket)  
M24P with 256 MB RAM  
M24P with 128 MB RAM  
M22P with 64 MB RAM  
374711-001  
374709-001  
374707-001  
For use on HP Compaq nx9600 models  
M24P with 128 MB RAM  
M22P with 64 MB RAM  
377209-001  
377208-001  
8
9
Audio/USB board  
374761-001  
433822-001  
Audio/USB board cable (not illustrated)  
Processors (include thermal pad)  
Intel Pentium 4 560 (3.6-GHz)  
Intel Pentium 4 550 (3.4-GHz)  
Intel Pentium 4 540 (3.2-GHz)  
Intel Pentium 4 530 (3.0-GHz)  
Intel Pentium 4 520 (2.8-GHz)  
377213-001  
374718-001  
374717-001  
374716-001  
374715-001  
10  
11  
12  
13  
Heat sink module (includes fan and thermal paste)  
Modem board  
380031-001  
374758-001  
380029-001  
380028-001  
Base enclosure small fan  
Base enclosure large fan  
Maintenance and Service Guide  
3–5  
Download from Www.Somanuals.com. All Manuals Search And Download.  
                 
Illustrated Parts Catalog  
Notebook Major Components  
3–6  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Notebook Major Components (Continued)  
Spare Part  
Number  
Item Description  
14  
Optical drives (include bezel)  
For use only on Compaq Presario X6000  
notebook models  
8X DVD RW/R and CD-RW Combo Drive  
24X DVD/CD-RW Combo Drive  
Dual Format, Double Layer  
374738-001  
374736-001  
382080-001  
383609-001  
8X Dual Format, Light Scribe  
For use only on HP Compaq nx9600 models  
8X DVD RW/R and CD-RW Combo Drive  
24X DVD/CD-RW Combo Drive  
378519-001  
378518-001  
383610-001  
8X Dual Format, Light Scribe  
Speakers  
378522-001  
15a  
15b  
Left  
Right  
16  
17  
18  
Base enclosure  
374753-001  
374759-001  
Digital drive board (includes cable)  
Hard drives (include frame)  
7200-rpm  
60-GB  
4200-rpm  
374732-001  
100-GB  
80-GB  
60-GB  
40-GB  
374730-001  
374729-001  
374728-001  
378767-001  
5400-rpm  
100-GB  
80-GB  
380258-001  
374731-001  
Maintenance and Service Guide  
3–7  
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Illustrated Parts Catalog  
Notebook Major Components  
3–8  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Notebook Major Components (Continued)  
Spare Part  
Number  
Item Description  
19  
Mini PCI communications cards  
802.11b/g, for use in most of the world (MOW)  
802.11b/g, for use in the rest of the world (ROW)  
802.11a/b/g combination card, for use in the  
United States  
373047-001  
373048-001  
376650-001  
20  
21  
Front panel LED board (includes cable)  
378774-001  
Memory modules (400-DDR)  
1024-MB  
512-MB  
256-MB  
374726-001  
374725-001  
374724-001  
Miscellaneous Plastics Kit  
Includes:  
374747-001  
22a  
22b  
Hard drive cover (includes 4 captive screws)  
Memory module compartment cover (includes 2 captive screws)  
Not illustrated:  
Notebook feet  
SD Card slot space saver  
PC Card slot space saver  
23  
Battery pack, 12-cell, 2.2-AHr  
380443-001  
Maintenance and Service Guide  
3–9  
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Illustrated Parts Catalog  
3.3 Mass Storage Devices  
3–10  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Table 3-2  
Spare Part Number Information  
Spare Part  
Number  
Item Description  
1 Optical drives  
For use only on Compaq Presario X6000  
notebook models  
8X DVD RW/R and CD-RW Combo Drive  
24X DVD/CD-RW Combo Drive  
Dual Format, Double Layer  
374738-001  
374736-001  
382080-001  
383609-001  
8X Dual Format, Light Scribe  
For use only on HP Compaq nx9600 models  
8X DVD RW/R and CD-RW Combo Drive  
24X DVD/CD-RW Combo Drive  
378519-001  
378518-001  
383610-001  
8X Dual Format, Light Scribe  
2
Hard drives (include frame)  
7200-rpm  
60-GB  
374732-001  
5400-rpm  
100-GB  
80-GB  
380258-001  
374731-001  
4200-rpm  
100-GB  
80-GB  
60-GB  
40-GB  
374730-001  
374729-001  
374728-001  
378767-001  
USB digital drive (not illustrated)  
364727-001  
344897-001  
USB 1.1 diskette drive (not illustrated)  
Maintenance and Service Guide  
3–11  
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Illustrated Parts Catalog  
3.4 Miscellaneous Plastics Kit  
Table 3-3  
Spare Part Number 374747-001  
Spare Part  
Number  
Item Description  
1
2
3
4
5
Hard drive cover (includes 4 captive screws)  
Memory module compartment cover (includes 2 captive screws)  
Notebook feet (7)  
SD Card slot space saver  
PC Card slot space saver  
3–12  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
3.5 Miscellaneous (Not Illustrated)  
Table 3-4  
Spare Part Information  
Spare Part  
Number  
Description  
Logo Kits  
For use only on Compaq Presario X6000 models  
For use only on HP Compaq nx9600 models  
374749-001  
378769-001  
Wired headset with volume control  
USB travel mouse  
371693-001  
309674-001  
AC adapters  
180 watt, 3-wire plug, used with 345252-xxx power cords  
374743-001  
135 watt, 2-wire plug, used with 373979-xxx power cords – 378768-001  
for use only on models with Intel Pentium 4 530 (3.0-GHz)  
and Intel Pentium 4 520 (2.8-GHz) processors  
Screw Kit (includes the following screws; refer to  
Appendix C, “Screw Listing,for more information on  
screw specifications and usage)  
374745-001  
Phillips PM2.0×5.0 screw  
Phillips PM2.5×4.0 screw  
Phillips PM2.0×8.0 screw  
Phillips PM2.0×12.0 shoulder screw  
Phillips PM2.0×3.0 screw  
Hex socket 5.0×9.0 screw lock  
Phillips PM2.0×4.0 screw  
Phillips PM1.5×3.5 screw  
Maintenance and Service Guide  
3–13  
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Illustrated Parts Catalog  
Table 3-4  
Spare Part Information (Continued)  
Spare Part  
Number  
Description  
Power cords (with 3-wire plug, used with 378768-001 AC adaptor)  
For use in:  
Australia and New Zealand  
373979-011  
373979-021  
Belgium, Europe, Finland, France, Germany, Greece,  
the Netherlands, Norway, Portugal, Spain, and Sweden  
Canada, French Canada, Latin America, Taiwan, Thailand, 373979-001  
and the United States  
Denmark  
373979-081  
373979-031  
373979-061  
373979-AA1  
373979-111  
Hong Kong and the United Kingdom  
Italy  
People’s Republic of China  
Switzerland  
3–14  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Table 3-4  
Spare Part Information (Continued)  
Spare Part  
Number  
Description  
Power cords (with 3-wire plug, used with 374743-001 AC adaptor)  
For use in:  
Australia and New Zealand  
Brazil  
345252-011  
345252-201  
345252-021  
Belgium, Europe, Finland, France, Germany, Greece,  
the Netherlands, Norway, Portugal, Spain, and Sweden  
Canada, French Canada, Latin America, Taiwan, Thailand, 345252-001  
and the United States  
Denmark  
345252-081  
345252-031  
345252-061  
345252-AA1  
345252-111  
Hong Kong and the United Kingdom  
Italy  
People’s Republic of China  
Switzerland  
Maintenance and Service Guide  
3–15  
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Illustrated Parts Catalog  
3.6 Sequential Part Number Listing  
Table 3-5  
Sequential Part Number Listing  
Spare Part  
Number  
Description  
309674-001  
345252-001  
USB travel mouse  
Power cord, with 3-wire plug, used with 374743-001  
AC adaptor, for use only in Canada, French Canada, Latin  
America, Taiwan, Thailand, and the United States  
345252-011  
345252-021  
Power cord, with 3-wire plug, used with 374743-001  
AC adaptor, for use only in Australia and New Zealand  
Power cord, with 3-wire plug, used with 374743-001  
AC adaptor, for use only in Belgium, Europe, Finland, France,  
Germany, Greece, the Netherlands, Norway, Portugal, Spain,  
and Sweden  
345252-031  
Power cord, with 3-wire plug, used with 374743-001  
AC adaptor, for use only in Hong Kong and the United  
Kingdom  
345252-061  
345252-081  
345252-111  
345252-201  
Power cord, with 3-wire plug, used with 374743-001  
AC adaptor, for use only in Italy  
Power cord, with 3-wire plug, used with 374743-001  
AC adaptor, for use only in Denmark  
Power cord, with 3-wire plug, used with 374743-001  
AC adaptor, for use only in Switzerland  
Power cord, with 3-wire plug, used with 374743-001  
AC adaptor, for use only in Brazil  
3–16  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Table 3-5  
Sequential Part Number Listing (Continued)  
Spare Part  
Number  
Description  
345252-AA1 Power cord, with 3-wire plug, used with 374743-001  
AC adaptor, for use only in the People’s Republic of China  
371693-001  
373047-001  
Wired headset with volume control  
Mini PCI communications card, 802.11b/g, for use in most of  
the world (MOW)  
373048-001  
373979-001  
Mini PCI communications card, 802.11b/g, for use in the rest of  
the world (ROW)  
Power cord, with 3-wire plug, used with 378768-001  
AC adaptor, for use only in Canada, French Canada,  
Latin America, Taiwan, Thailand, and the United States  
373979-011  
373979-021  
Power cord, with 3-wire plug, used with 378768-001  
AC adaptor, for use only in Australia and New Zealand  
Power cord, with 3-wire plug, used with 378768-001  
AC adaptor, for use only in Belgium, Europe, Finland, France,  
Germany, Greece, the Netherlands, Norway, Portugal, Spain,  
and Sweden  
373979-031  
Power cord, with 3-wire plug, used with 378768-001  
AC adaptor, for use only in Hong Kong and  
the United Kingdom  
373979-061  
373979-081  
Power cord, with 3-wire plug, used with 378768-001  
AC adaptor, for use only in Italy  
Power cord, with 3-wire plug, used with 378768-001  
AC adaptor, for use only in Denmark  
Maintenance and Service Guide  
3–17  
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Illustrated Parts Catalog  
Table 3-5  
Sequential Part Number Listing (Continued)  
Spare Part  
Number  
Description  
373979-111  
Power cord, with 3-wire plug, used with 378768-001  
AC adaptor, for use only in Switzerland  
373979-AA1 Power cord, with 3-wire plug, used with 378768-001  
AC adaptor, for use only in the People’s Republic of China  
374707-001  
374709-001  
374711-001  
System board, M22P with 64 MB RAM, for use on  
Compaq Presario X6000 models (includes disk cell RTC  
battery, PC Card cage, and expansion port bracket)  
System board, M24P with 128 MB RAM, for use on  
Compaq Presario X6000 models (includes disk cell RTC  
battery, PC Card cage, and expansion port bracket)  
System board, M24P with 256 MB RAM, for use on  
Compaq Presario X6000 models (includes disk cell RTC  
battery, PC Card cage, and expansion port bracket)  
374715-001  
374716-001  
374717-001  
374718-001  
374724-001  
Processor, Intel Pentium 4 520 (2.8-GHz, includes  
thermal pad)  
Processor, Intel Pentium 4 530 (3.0-GHz, includes  
thermal pad)  
Processor, Intel Pentium 4 540 (3.2-GHz, includes  
thermal pad)  
Processor, Intel Pentium 4 550 (3.4-GHz, includes  
thermal pad)  
Memory module, 400 DDR, 256-MB  
3–18  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Table 3-5  
Sequential Part Number Listing (Continued)  
Spare Part  
Number  
Description  
374725-001  
374726-001  
374728-001  
374729-001  
374730-001  
374731-001  
374732-001  
374736-001  
Memory module, 400 DDR, 512-MB  
Memory module, 400 DDR, 1024-MB  
Hard drive, 4200-rpm, 60-GB, (includes frame)  
Hard drive, 4200-rpm, 80-GB, (includes frame)  
Hard drive, 4200-rpm, 100-GB, (includes frame)  
Hard drive, 5400-rpm, 80-GB, (includes frame)  
Hard drive, 7200-rpm, 60-GB, (includes frame)  
24X DVD/CD-RW Combo Drive, for use only on  
Compaq Presario X6000 notebook models  
374738-001  
374742-001  
374743-001  
374745-001  
8X DVD RW/R and CD-RW Combo Drive, for use only on  
Compaq Presario X6000 notebook models  
Keyboard, for use only on Compaq Presario X6000 models in  
the United States  
AC adapter, 180 watt, 3-wire plug, used with 345252-xxx  
power cords  
Screw Kit (includes the following screws; refer to Appendix C,  
“Screw Listing,for more information on screw specifications  
and usage)  
374747-001  
374749-001  
Miscellaneous Plastics Kit  
Logo Kit, for use only on Compaq Presario X6000  
notebook models  
Maintenance and Service Guide  
3–19  
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Illustrated Parts Catalog  
Table 3-5  
Sequential Part Number Listing (Continued)  
Spare Part  
Number  
Description  
374751-001  
Top cover, for use only on Compaq Presario X6000  
notebook models (includes TouchPad)  
374753-001  
374755-001  
Base enclosure  
Switch cover, for use only on Compaq Presario X6000 models  
with wireless  
374758-001  
374759-001  
374761-001  
376650-001  
Modem board  
Digital drive board (includes cable)  
Audio/USB board  
Mini PCI communications card, 802.11a/b/g combination card,  
for use in the United States  
376651-001  
377208-001  
Broadcomm Bluetooth wireless card (includes cable)  
System board, M22P with 64 MB RAM, for use on  
HP Compaq nx9600 models (includes disk cell RTC battery)  
377209-001  
377213-001  
377215-001  
System board, M24P with 128 MB RAM, for use on  
HP Compaq nx9600 models (includes disk cell RTC battery)  
Processor, Intel Pentium 4 560 (3.6-GHz, includes  
thermal pad)  
Display assembly, 17.0-inch, WXGA+, for use only on  
Compaq Presario X6000 notebook models (includes wireless  
antenna boards and cables)  
377216-001  
Display assembly, 17.0-inch, WXGA+ with Brightview, for use  
only on Compaq Presario X6000 notebook models (includes  
wireless antenna boards and cables)  
3–20  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Table 3-5  
Sequential Part Number Listing (Continued)  
Spare Part  
Number  
Description  
377217-001  
Display assembly, 17.0-inch, WSXGA+ with Brightview, for use  
only on Compaq Presario X6000 notebook models (includes  
wireless antenna boards and cables)  
377218-001  
377219-001  
Display assembly, 17.0-inch, WSXGA+, for use only on  
HP Compaq nx9600 models (includes wireless antenna boards  
and cables)  
Display assembly, 17.0-inch, WSXGA+ with Brightview, for use  
only on HP Compaq nx9600 models (includes wireless  
antenna boards and cables)  
378518-001  
378519-001  
378520-001  
378520-121  
378520-161  
24X DVD/CD-RW Combo Drive, for use only on  
HP Compaq Presario nx9600 models  
8X DVD RW/R and CD-RW Combo Drive, for use only on  
HP Compaq Presario nx9600 models  
Keyboard, for use only on HP Compaq nx9600 models United  
States  
Keyboard, for use only on HP Compaq nx9600 models French  
Canada  
Keyboard, for use only on HP Compaq nx9600 models Latin  
America  
378520-201  
378522-001  
378733-001  
Keyboard, for use only on HP Compaq nx9600 models Brazil  
Speakers, left and right  
Switch cover, for use only on HP Compaq nx9600 models with  
wireless  
378767-001  
Hard drive, 4200-rpm, 40-GB, (includes frame)  
Maintenance and Service Guide  
3–21  
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Illustrated Parts Catalog  
Table 3-5  
Sequential Part Number Listing (Continued)  
Spare Part  
Number  
Description  
378768-001  
AC adapter, 135 watt, 2-wire plug, used with 373979-xxx  
power cords – for use only on models with Intel Pentium 4 530  
(3.0-GHz) and Intel Pentium 4 520 (2.8-GHz) processors  
378769-001  
378770-001  
Logo Kit, for use only on HP Compaq nx9600 models  
Top cover, for use only on HP Compaq nx9600  
notebook models (includes TouchPad)  
378772-001  
378774-001  
380028-001  
380029-001  
380031-001  
380258-001  
380443-001  
380445-001  
LED Board (includes cable)  
Front panel LED board (includes cable)  
Base enclosure large fan  
Base enclosure small fan  
Heat sink module (includes fan and thermal paste)  
Hard drive, 5400-rpm, 100-GB, (includes frame)  
Battery pack, 12-cell, 2.2-AHr  
Switch cover, for use only on Compaq Presario X6000 models  
without wireless  
380446-001  
382080-001  
383609-001  
383610-001  
433822-001  
Switch cover, for use only on HP Compaq nx9600 models with  
wireless  
Dual Format, Double Layer optical drive, for use only on  
Compaq Presario X6000 notebook models  
8X Dual Format, Light Scribe, for use only on  
Compaq Presario X6000 notebook models  
8X Dual Format, Light Scribe optical drive, for use only on  
HP Compaq nx9600 models  
Audio/USB board cable  
3–22  
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4
Removal and Replacement  
Preliminaries  
This chapter provides essential information for proper and  
safe removal and replacement service.  
4.1 Tools Required  
You will need the following tools to complete the removal and  
replacement procedures:  
Magnetic screwdriver  
Phillips P0 screwdriver  
5.0-mm socket for system board screwlocks  
Flat-bladed screwdriver  
Tool kit—includes connector removal tool, loopback plugs,  
and case utility tool  
Maintenance and Service Guide  
4–1  
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Removal and Replacement Preliminaries  
4.2 Service Considerations  
The following sections include some of the considerations  
that you should keep in mind during disassembly and assembly  
procedures.  
As you remove each subassembly from the notebook, place  
the subassembly (and all accompanying screws) away from  
the work area to prevent damage.  
Plastic Parts  
Using excessive force during disassembly and reassembly can  
damage plastic parts. Use care when handling the plastic parts.  
Apply pressure only at the points designated in the maintenance  
instructions.  
Cables and Connectors  
CAUTION: When servicing the notebook, ensure that cables are  
Ä
placed in their proper locations during the reassembly process.  
Improper cable placement can damage the notebook.  
Cables must be handled with extreme care to avoid damage.  
Apply only the tension required to unseat or seat the cables  
during removal and insertion. Handle cables by the connector  
whenever possible. In all cases, avoid bending, twisting, or  
tearing cables. Ensure that cables are routed in such a way that  
they cannot be caught or snagged by parts being removed or  
replaced. Handle flex cables with extreme care; these cables  
tear easily.  
4–2  
Maintenance and Service Guide  
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Removal and Replacement Preliminaries  
4.3 Preventing Damage to  
Removable Drives  
Removable drives are fragile components that must be handled  
with care. To prevent damage to the notebook, damage to a  
removable drive, or loss of information, observe the following  
precautions:  
Before removing or inserting a hard drive, shut down the  
notebook. If you are unsure whether the notebook is off or  
in hibernation, turn the notebook on, and then shut it down  
through the operating system.  
Before removing a diskette drive or optical drive, ensure that  
a diskette or disc is not in the drive and ensure that the optical  
drive tray is closed.  
Before handling a drive, ensure that you are discharged of  
static electricity. While handling a drive, avoid touching the  
connector.  
Handle drives on surfaces covered with at least one inch of  
shock-proof foam.  
Avoid dropping drives from any height onto any surface.  
After removing a hard drive, an optical drive, or a diskette  
drive, place it in a static-proof bag.  
Avoid exposing a hard drive to products that have magnetic  
fields, such as monitors or speakers.  
Avoid exposing a drive to temperature extremes or liquids.  
If a drive must be mailed, place the drive in a bubble pack  
mailer or other suitable form of protective packaging and label  
the package “FRAGILE: Handle With Care.”  
Maintenance and Service Guide  
4–3  
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Removal and Replacement Preliminaries  
4.4 Preventing Electrostatic Damage  
Many electronic components are sensitive to electrostatic  
discharge (ESD). Circuitry design and structure determine the  
degree of sensitivity. Networks built into many integrated circuits  
provide some protection, but in many cases, the discharge  
contains enough power to alter device parameters or melt  
silicon junctions.  
A sudden discharge of static electricity from a finger or other  
conductor can destroy static-sensitive devices or microcircuitry.  
Often the spark is neither felt nor heard, but damage occurs.  
An electronic device exposed to electrostatic discharge might not  
be affected at all and can work perfectly throughout a normal  
cycle. Or the device might function normally for a while, then  
degrade in the internal layers, reducing its life expectancy.  
4–4  
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Removal and Replacement Preliminaries  
4.5 Packaging and Transporting  
Precautions  
Use the following grounding precautions when packaging and  
transporting equipment:  
To avoid hand contact, transport products in static-safe  
containers, such as tubes, bags, or boxes.  
Protect all electrostatic-sensitive parts and assemblies with  
conductive or approved containers or packaging.  
Keep electrostatic-sensitive parts in their containers until  
the parts arrive at static-free workstations.  
Place items on a grounded surface before removing items  
from their containers.  
Always be properly grounded when touching a sensitive  
component or assembly.  
Store reusable electrostatic-sensitive parts from assemblies  
in protective packaging or nonconductive foam.  
Use transporters and conveyors made of antistatic belts and  
roller bushings. Ensure that mechanized equipment used for  
moving materials is wired to ground and that proper materials  
are selected to avoid static charging. When grounding is not  
possible, use an ionizer to dissipate electric charges.  
Maintenance and Service Guide  
4–5  
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Removal and Replacement Preliminaries  
4.6 Workstation Precautions  
Use the following grounding precautions at workstations:  
Cover the workstation with approved static-shielding material  
(refer to Table 4-2, “Static-Shielding Materials”).  
Use a wrist strap connected to a properly grounded work  
surface and use properly grounded tools and equipment.  
Use conductive field service tools, such as cutters,  
screwdrivers, and vacuums.  
When fixtures must directly contact dissipative surfaces, use  
fixtures made only of static-safe materials.  
Keep the work area free of nonconductive materials, such  
as ordinary plastic assembly aids and Styrofoam.  
Handle electrostatic-sensitive components, parts, and  
assemblies by the case or PCM laminate. Handle these  
items only at static-free workstations.  
Avoid contact with pins, leads, or circuitry.  
Turn off power and input signals before inserting or removing  
connectors or test equipment.  
4–6  
Maintenance and Service Guide  
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Removal and Replacement Preliminaries  
4.7 Grounding Equipment and  
Methods  
Grounding equipment must include either a wrist strap or a  
foot strap at a grounded workstation.  
When seated, wear a wrist strap connected to a grounded  
system. Wrist straps are flexible straps with a minimum of  
one megohm 10% resistance in the ground cords. To provide  
proper ground, wear a strap snugly against the skin at all times.  
On grounded mats with banana-plug connectors, use alligator  
clips to connect a wrist strap.  
When standing, use foot straps and a grounded floor mat.  
Foot straps (heel, toe, or boot straps) can be used at standing  
workstations and are compatible with most types of shoes  
or boots. On conductive floors or dissipative floor mats, use  
foot straps on both feet with a minimum of one megohm  
resistance between the operator and ground. To be effective,  
the conductive strips must be worn in contact with the skin.  
Other grounding equipment recommended for use in preventing  
electrostatic damage includes  
Antistatic tape.  
Antistatic smocks, aprons, and sleeve protectors.  
Conductive bins and other assembly or soldering aids.  
Nonconductive foam.  
Conductive tabletop workstations with ground cords of  
one megohm resistance.  
Static-dissipative tables or floor mats with hard ties to  
the ground.  
Field service kits.  
Static awareness labels.  
Material-handling packages.  
Nonconductive plastic bags, tubes, or boxes.  
Metal tote boxes.  
Electrostatic voltage levels and protective materials.  
Maintenance and Service Guide  
4–7  
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Removal and Replacement Preliminaries  
Table 4-1 shows how humidity affects the electrostatic voltage  
levels generated by different activities.  
Table 4-1  
Typical Electrostatic Voltage Levels  
Relative Humidity  
Event  
10%  
35,000 V  
12,000 V  
6,000 V  
40%  
15,000 V  
5,000 V  
800 V  
55%  
7,500 V  
3,000 V  
400 V  
Walking across carpet  
Walking across vinyl floor  
Motions of bench worker  
Removing DIPS from plastic tube  
Removing DIPS from vinyl tray  
Removing DIPS from Styrofoam  
Removing bubble pack from PCB  
Packing PCBs in foam-lined box  
2,000 V  
700 V  
400 V  
11,500 V  
14,500 V  
26,500 V  
21,000 V  
4,000 V  
5,000 V  
20,000 V  
11,000 V  
2,000 V  
3,500 V  
7,000 V  
5,000 V  
A product can be degraded by as little as 700 V.  
Table 4-2 lists the shielding protection provided by antistatic  
bags and floor mats.  
Table 4-2  
Static-Shielding Materials  
Material  
Use  
Voltage Protection Level  
1,500 V  
Antistatic plastic  
Carbon-loaded plastic  
Metallized laminate  
Bags  
Floor mats  
Floor mats  
7,500 V  
5,000 V  
4–8  
Maintenance and Service Guide  
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5
Removal and Replacement  
Procedures  
This chapter provides removal and replacement procedures.  
There are 78 screws and screw locks, in 11 different sizes, that  
must be removed, replaced, or loosened when servicing the  
notebook. Make special note of each screw size and location  
during removal and replacement.  
Refer to Appendix C, “Screw Listing.” for detailed information  
on screw sizes, locations, and usage.  
Maintenance and Service Guide  
5–1  
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Removal and Replacement Procedures  
5.1 Serial Number  
Report the notebook serial number to HP when requesting  
information or ordering spare parts. The serial number is  
located on the bottom of the notebook.  
Serial Number Location  
5–2  
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Removal and Replacement Procedures  
5.2 Disassembly Sequence Chart  
referenced when removing notebook components.  
Disassembly Sequence Chart  
# of Screws Removed  
Section  
Description  
5.3  
Preparing the notebook for  
disassembly  
Battery pack  
Hard drive  
0
4 to remove hard drive cover  
0 to remove hard drive  
4 to disassemble hard drive  
5.4  
5.5  
5.6  
5.7  
Notebook feet  
Optical drive  
0
1
Memory module  
1 loosened  
Mini PCI communications  
card  
4 to remove hard drive cover  
To prevent an unresponsive system and the display of a  
warning message, install only a Mini PCI device authorized  
for use in your notebook by the governmental agency that  
regulates wireless devices in your country. If you install a  
device and then receive a warning message, remove the  
device to restore notebook functionality. Then contact  
Customer Care.  
Å
5.8  
Switch cover  
3
Maintenance and Service Guide  
5–3  
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Removal and Replacement Procedures  
Disassembly Sequence Chart (Continued)  
# of Screws Removed  
Section  
5.9  
LED board  
3
5.10  
5.11  
5.12  
5.13  
5.14  
5.15  
5.16  
Keyboard  
2
Top cover  
8
15  
0
Front panel LED board  
Audio/USB board  
Bluetooth board  
2
0
Compaq Presario X6000 models:  
2 screw locks and 13 screws  
HP Compaq nx9600 models:  
2 screw locks and 7 screws  
5.17  
5.18  
Digital drive board  
Speakers  
2
2 on left speaker  
2 on right speaker  
5.19  
Base enclosure fans  
2 on left fan  
3 on right fan  
5.20  
5.21  
5.22  
Modem board  
Heat sink module  
Processor  
1
4
0
5–4  
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Removal and Replacement Procedures  
5.3 Preparing the Notebook for  
Disassembly  
Before you begin any removal or installation procedures:  
1. Shut down the notebook. If you are unsure whether the  
notebook is off or in hibernation, turn the computer on,  
and then shut it down through the operating system.  
2. Disconnect all external devices connected to the notebook.  
3. Disconnect the power cord.  
Battery Pack Spare Part Number Information  
Battery pack, 12-cell, 2.2-AHr  
380443-001  
4. Remove the battery pack by following these steps:  
a. Turn the notebook upside down with the right side  
toward you.  
Maintenance and Service Guide  
5–5  
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Removal and Replacement Procedures  
b. Slide and hold the battery release latch 1 toward the front  
of the notebook. (The left edge of the battery pack  
disengages from the notebook.)  
c. Lift the right edge of the battery pack up and swing it  
to the left 2.  
d. Remove the battery pack.  
Removing the Battery Pack  
Reverse the above procedure to install the battery pack.  
5–6  
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Removal and Replacement Procedures  
5. Remove the hard drive by following these steps:  
a. Loosen the four PM2.0×5.0 screws 1 that secure the  
hard drive cover to the notebook.  
b. Remove the hard drive cover 2.  
The hard drive cover is included in the Miscellaneous  
Plastics Kit, spare part number 374747-001.  
Removing the Hard Drive Cover  
Maintenance and Service Guide  
5–7  
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Removal and Replacement Procedures  
Hard Drive Spare Part Number Information  
7200-rpm  
60-GB  
374732-001  
5400-rpm  
100-GB  
80-GB  
380258-001  
374731-001  
4200-rpm  
100-GB  
80-GB  
374730-001  
374729-001  
374728-001  
378767-001  
60-GB  
40-GB  
c. Grasp the mylar tab 1 on the left side of the hard drive  
and slide the hard drive to the left 2 to disconnect it from  
the system board.  
d. Remove the hard drive 3.  
Removing the Hard Drive  
5–8  
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Removal and Replacement Procedures  
e. Remove the four PM2.5×4.0 screws 1 that secure the  
hard drive frame to the hard drive.  
f. Lift the frame straight up 2 to remove if from the hard  
drive.  
Removing the Hard Drive Frame and Connector  
Reverse the above procedure to install and reassemble the  
hard drive.  
Maintenance and Service Guide  
5–9  
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Removal and Replacement Procedures  
5.4 Notebook Feet  
The notebook feet are adhesive-backed rubber pads. The feet  
are included in the Miscellaneous Plastics Kit, spare part  
number 374747-001.  
Replacing the Notebook Feet  
5–10  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.5 Optical Drive  
Spare Part Number Information  
For use only on Compaq Presario X6000 notebook models  
8X DVD RW/R and CD-RW Combo Drive  
24X DVD/CD-RW Combo Drive  
Dual Format, Double Layer  
8X Dual Format, Light Scribe  
374738-001  
374736-001  
382080-001  
383609-001  
For use only on HP Compaq nx9600 models  
8X DVD RW/R and CD-RW Combo Drive  
24X DVD/CD-RW Combo Drive  
378519-001  
378518-001  
383610-001  
8X Dual Format, Light Scribe  
1. Prepare the notebook for disassembly (refer to Section 5.3).  
Maintenance and Service Guide  
5–11  
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Removal and Replacement Procedures  
2. Remove the PM2.0×8.0 screw 1 that secures the optical  
drive to the notebook.  
3. Insert a thin tool, such as a paper clip, into the media tray  
release hole 2. (The optical drive media tray releases from  
the optical drive.)  
4. Use the media tray frame to slide the optical drive outward 3.  
5. Remove the optical drive.  
Removing the Optical Drive  
Reverse the above procedure to install an optical drive.  
5–12  
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Removal and Replacement Procedures  
5.6 Memory Module  
Spare Part Number Information  
1024-MB  
512-MB  
256-MB  
374726-001  
374725-001  
374724-001  
1. Prepare the notebook for disassembly (refer to Section 5.3).  
Maintenance and Service Guide  
5–13  
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Removal and Replacement Procedures  
2. Loosen the PM2.0×5.0 screw 1 that secures the memory  
module compartment cover to the notebook.  
3. Lift the left edge of the cover up and swing it to the right 2.  
4. Remove the memory module compartment cover.  
The memory module compartment cover is included in the  
Miscellaneous Plastics Kit, spare part number 374747-001.  
Removing the Memory Module Compartment Cover  
5–14  
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Removal and Replacement Procedures  
5. Spread the retaining tabs 1 on each side of the memory  
module socket to release the memory module board. (The  
back edge side of the board rises away from the notebook.)  
6. Slide the module away from the socket at an angle 2.  
7. Remove the memory module board.  
Note that memory modules are slotted to prevent incorrect  
installation into the memory module socket.  
Removing the Memory Module  
Reverse the above procedure to install a memory module.  
Maintenance and Service Guide  
5–15  
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Removal and Replacement Procedures  
5.7 Mini PCI Communications Card  
Spare Part Number Information  
802.11b/g, for use in most of the world (MOW)  
373047-001  
802.11b/g, for use in the rest of the world (ROW)  
802.11a/b/g combination card, for use in the United States  
373048-001  
376650-001  
1. Prepare the notebook for disassembly (refer to Section 5.3).  
2. Remove the hard drive cover (refer to Section 5.3).  
5–16  
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Removal and Replacement Procedures  
3. Disconnect the auxiliary and main 1 antenna cables from  
the Mini PCI communications card.  
Make note of which wireless antenna cable is attached to  
which antenna clip on the Mini PCI communications card  
before disconnecting the cables.  
4. Spread the retaining tabs 2 on each side of the Mini PCI  
socket to release the Mini PCI card. (The right edge of the  
card rises away from the notebook.)  
5. Remove the wireless communications card by pulling the  
board away from the socket at a 45-degree angle 3.  
Note that the Mini PCI communications card is slotted 4 to  
prevent incorrect installation.  
Removing a Mini PCI Communications Card  
Reverse the above procedure to install a Mini PCI  
communications card.  
Maintenance and Service Guide  
5–17  
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Removal and Replacement Procedures  
5.8 Switch Cover  
Spare Part Number Information  
For use only on Compaq Presario X6000 models  
with wireless  
For use only on Compaq Presario X6000 models without  
wireless  
374755-001  
380445-001  
For use only on HP Compaq nx9600 models with wireless  
378733-001  
For use only on HP Compaq nx9600 models without wireless 380446-001  
1. Prepare the notebook for disassembly (refer to Section 5.3).  
2. Position the notebook with the rear panel toward you.  
3. Remove the three PM2.0×8.0 screws from the bottom of the  
notebook that secure the switch cover to the notebook.  
Removing the Switch Cover Screws  
5–18  
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Removal and Replacement Procedures  
4. Turn the notebook display-side up with the front panel  
toward you.  
5. Open the notebook as far as possible.  
6. Lift up the left and right sides of the switch cover 1 to  
detach it from the notebook.  
7. Lift the front edge of the switch cover and swing it back  
until it rests on the display bezel 2.  
Releasing the Switch Cover  
Maintenance and Service Guide  
5–19  
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Removal and Replacement Procedures  
8. Release the zero insertion force (ZIF) connector 1 to which  
the LED board cable is attached and disconnect the cable 2  
from the system board.  
Disconnecting the LED Cable  
9. Remove the switch cover.  
Reverse the above procedure to install the switch cover.  
5–20  
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Removal and Replacement Procedures  
5.9 LED Board  
Spare Part Number Information  
LED board (includes cable)  
378772-001  
1. Prepare the notebook for disassembly (refer to Section 5.3).  
2. Remove the switch cover (refer to Section 5.8).  
3. Remove the three PM2.0×3.0 screws 1 that secure the LED  
board to the switch cover.  
4. Remove the LED board 2.  
5. Release the ZIF connector 3 to which the LED board cable  
is connected and disconnect the cable 4.  
Removing the LED Board  
Reverse the above procedure to install the LED board.  
Maintenance and Service Guide  
5–21  
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Removal and Replacement Procedures  
5.10 Keyboard  
Spare Part Number Information  
For use only on Compaq Presario X6000 models in the  
United States  
374742-001  
For use only on HP Compaq nx9600 models  
Brazil  
French Canada  
378520-201  
378520-121  
Latin America  
United States  
378520-161  
378520-001  
1. Prepare the notebook for disassembly (refer to Section 5.3).  
2. Remove the switch cover (refer to Section 5.8).  
3. Turn the notebook upside down with the front panel  
toward you.  
4. Remove the two PM2.0×8.0 screws that secure the keyboard  
to the notebook.  
Removing the Keyboard Screws  
5–22  
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Removal and Replacement Procedures  
5. Turn the notebook display-side up with the front panel  
toward you.  
6. Open the notebook as far as possible.  
7. Use a flat-bladed tool to push back the four keyboard  
retention tabs. The tabs are located above the f1 and f2 keys,  
above the f6 and f7 keys, above the f11 and f12 keys, and  
above the end and pg up keys.  
Releasing the Keyboard, Part 1  
Maintenance and Service Guide  
5–23  
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Removal and Replacement Procedures  
8. Lift the rear edge of the keyboard and swing it forward until it  
rests on the palm rest.  
Releasing the Keyboard, Part 2  
5–24  
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Removal and Replacement Procedures  
9. Release the zero insertion force (ZIF) connector 1 to which  
the keyboard cable is connected and disconnect the keyboard  
cable 2 from the system board.  
10. Remove the keyboard.  
Disconnecting the the Keyboard Cable  
Reverse the above procedure to install the keyboard.  
Maintenance and Service Guide  
5–25  
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Removal and Replacement Procedures  
5.11 Display Assembly  
Spare Part Number Information  
For use only on Compaq Presario X6000 notebook models  
(includes wireless antenna boards and cables)  
17.0-inch, WSXGA+ with Brightview  
17.0-inch, WXGA+ with Brightview  
17.0-inch, WXGA+  
377217-001  
377216-001  
377215-001  
For use only on HP Compaq nx9600 models (includes  
wireless antenna boards and cables)  
17.0-inch, WSXGA+ with Brightview  
17.0-inch, WSXGA+  
377219-001  
377218-001  
1. Prepare the notebook for disassembly (refer to Section 5.3)  
and remove the following components:  
a. Optical drive (refer to Section 5.5)  
b. Memory module compartment (refer to Section 5.6)  
c. Mini PCI compartment cover (refer to Section 5.7)  
d. Switch cover (refer to Section 5.8)  
e. Keyboard (refer to Section 5.10)  
5–26  
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Removal and Replacement Procedures  
2. Remove the wireless antenna cables from the top cover  
hole 1 and from the routing channels 2 through which the  
cables are routed.  
3. Disconnect the display cable 3 from the system board.  
Disconnecting the Display Cables  
Maintenance and Service Guide  
5–27  
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Removal and Replacement Procedures  
4. Remove the four PM2.0×8.0 screws that secure the display  
assembly to the notebook.  
Removing the Display Screws  
5–28  
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Removal and Replacement Procedures  
5. Position the notebook with the rear panel toward you.  
CAUTION: Support the display assembly when removing the following  
screws. Failure to support the display assembly can result in damage to  
the display assembly and other notebook components.  
Ä
6. Remove the four PM2.0×8.0 screws 1 that secure the display  
assembly to the notebook.  
7. Lift the display assembly straight up to remove it 2.  
Removing the Display Assembly  
Reverse the above procedure to install the display assembly.  
Maintenance and Service Guide  
5–29  
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Removal and Replacement Procedures  
5.12 Top Cover  
Spare Part Number Information  
Top covers (include TouchPad)  
For use only on Compaq Presario X6000 notebook models  
For use only on HP Compaq nx9600 models  
374751-001  
378770-001  
1. Prepare the notebook for disassembly (refer to Section 5.3)  
and remove the following components:  
a. Optical drive (refer to Section 5.5)  
b. Memory module compartment (refer to Section 5.6)  
c. Mini PCI compartment cover (refer to Section 5.7)  
d. Switch cover (refer to Section 5.8)  
e. Keyboard (refer to Section 5.10)  
f. Display assembly (refer to Section 5.11)  
2. Turn the notebook upside down with the front panel  
toward you.  
5–30  
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Removal and Replacement Procedures  
3. Remove the seven PM2.0×8.0 screws 1 on the surface of the  
base enclosure and the four PM2.0×8.0 screws 2 in the  
battery bay.  
Removing the Top Cover Screws  
Maintenance and Service Guide  
5–31  
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Removal and Replacement Procedures  
4. Turn the notebook top-side up with the front panel  
toward you.  
5. Release the ZIF connector 1 to which the TouchPad cable  
is connected and disconnect the TouchPad cable 2 from  
the system board.  
6. Disconnect the display switch module cable 3 from the  
system board.  
Disconnecting the TouchPad and Display Lid Switch Cables  
5–32  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
7. Remove the four PM2.0×8.0 screws that secure the base  
enclosure to the notebook.  
Removing the Top Cover Screw  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
8. Lift the right side of the top cover up and to the left 1 until it  
detaches from the notebook.  
9. Lift the top cover straight up 2 to remove it.  
Removing the Top Cover  
Reverse the above procedure to install the top cover.  
5–34  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.13 Front Panel LED Board  
Spare Part Number Information  
Front panel LED board (includes cable)  
378774-001  
1. Prepare the notebook for disassembly (refer to Section 5.3)  
and remove the following components:  
a. Optical drive (refer to Section 5.5)  
b. Memory module compartment (refer to Section 5.6)  
c. Mini PCI compartment cover (refer to Section 5.7)  
d. Switch cover (refer to Section 5.8)  
e. Keyboard (refer to Section 5.10)  
f. Display assembly (refer to Section 5.11)  
g. Top cover (refer to Section 5.12)  
Maintenance and Service Guide  
5–35  
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Removal and Replacement Procedures  
2. Disconnect the front panel LED board cable 1 from the low  
insertion force (LIF) connector on the system board.  
3. Remove the front panel LED board 2 from the clip in the  
base enclosure.  
Removing the Front Panel LED Board  
Reverse the above procedure to install the front panel LED board.  
5–36  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.14 Audio/USB Board  
Spare Part Number Information  
Audio/USB board  
374761-001  
433822-001  
Audio/USB board cable  
1. Prepare the notebook for disassembly (refer to Section 5.3)  
and remove the following components:  
a. Optical drive (refer to Section 5.5)  
b. Memory module compartment (refer to Section 5.6)  
c. Mini PCI compartment cover (refer to Section 5.7)  
d. Switch cover (refer to Section 5.8)  
e. Keyboard (refer to Section 5.10)  
f. Display assembly (refer to Section 5.11)  
g. Top cover (refer to Section 5.12)  
h. Front panel LED board (refer to Section 5.13)  
Maintenance and Service Guide  
5–37  
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Removal and Replacement Procedures  
2. Disconnect the audio/USB board cable 1 from the system  
board.  
3. Remove the two PM2.0×8.0 screws 2 that secure the  
audio/USB board to the base enclosure.  
4. Remove the audio/USB board cable from the base enclosure  
clips 3 through which it is routed.  
5. Remove the audio/USB board 4.  
Removing the Audio/USB Board  
Reverse the above procedure to install the audio/USB board.  
5–38  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.15 Bluetooth Board  
Spare Part Number Information  
Broadcomm Bluetooth wireless card (includes cable)  
376651-001  
1. Prepare the notebook for disassembly (refer to Section 5.3)  
and remove the following components:  
a. Optical drive (refer to Section 5.5)  
b. Memory module compartment (refer to Section 5.6)  
c. Mini PCI compartment cover (refer to Section 5.7)  
d. Switch cover (refer to Section 5.8)  
e. Keyboard (refer to Section 5.10)  
f. Display assembly (refer to Section 5.11)  
g. Top cover (refer to Section 5.12)  
Maintenance and Service Guide  
5–39  
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Removal and Replacement Procedures  
2. Disconnect the Bluetooth board cable 1 from the system  
board.  
3. Remove the Bluetooth board 4.  
Removing the Bluetooth Board  
Reverse the above procedure to install the Bluetooth board.  
5–40  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.16 System Board  
Spare Part Number Information  
For use on Compaq Presario X6000 models (includes PC  
Card cage and expansion port bracket  
M24P with 256 MB RAM  
M24P with 128 MB RAM  
M22P with 64 MB RAM  
374711-001  
374709-001  
374707-001  
For use on HP Compaq nx9600 models  
M24P with 128 MB RAM  
M22P with 64 MB RAM  
377209-001  
377208-001  
All system board spares kits include a disk cell RTC battery.  
components are removed from the defective system board and  
installed on the replacement system board:  
Memory modules (refer to Section 5.6)  
Mini PCI communications card (refer to Section 5.7)  
Bluetooth board (refer to Section 5.15)  
Modem board (refer to Section 5.20)  
Heat sink module (refer to Section 5.21)  
Processor (refer to Section 5.22)  
Maintenance and Service Guide  
5–41  
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Removal and Replacement Procedures  
1. Prepare the notebook for disassembly (refer to Section 5.3)  
and remove the following components:  
a. Optical drive (refer to Section 5.5)  
b. Switch cover (refer to Section 5.8)  
c. Keyboard (refer to Section 5.10)  
d. Display assembly (refer to Section 5.11)  
e. Top cover (refer to Section 5.12)  
2. Turn the notebook upside down with the front toward you.  
3. Disconnect the fan cable from the system board through the  
memory module compartment.  
Disconnecting the Fan Cable  
5–42  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
4. Turn the notebook top-side up with the front panel  
toward you.  
5. Disconnect the following cables from the system board:  
1 Left speaker cable  
2 Front panel LED board cable  
3 Digital drive board cable  
4 Right speaker cable  
5 Audio/USB board cable  
Disconnecting the System Board Cables, Part 1  
Maintenance and Service Guide  
5–43  
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Removal and Replacement Procedures  
6. Disconnect the fan cable 1 and the Bluetooth board cable 2  
from the system board.  
Disconnecting the System Board Cables, Part 2  
5–44  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
7. Position the notebook with the rear panel toward you.  
8. Remove the following:  
1 two HM5.0×9.0 screw locks on each side of the external  
monitor connector  
2 five PM2.0×8.0 screws that secure the system board to the  
base enclosure  
3 two PM2.0×8.0 screws that secure the heat sink module to  
the base enclosure  
Removing the System Board Screws and Screw Locks  
Maintenance and Service Guide  
5–45  
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Removal and Replacement Procedures  
9. Position the notebook with the front panel toward you.  
10. Lift the front edge of the system board until it clears the  
base enclosure 1.  
11. Slide the system board forward at an angle and remove it 2.  
Removing the System Board  
5–46  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
12. Remove the RTC battery from the socket on the system board  
and install it in the socket on the replacement system board.  
Removing the RTC Battery  
Maintenance and Service Guide  
5–47  
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Removal and Replacement Procedures  
An expansion port bracket and PC Card cage designed  
specifically for the Compaq Presario X6000 are included with  
the replacement system board. Follow steps 13 through 20 to  
remove the expansion port bracket and PC Card cage that are  
already installed on the replacment system board and replace  
them with the bracket and cage designed for the  
Compaq Presario X6000.  
13. Position the system board with the expansion port and  
PC Card slot toward you.  
14. Remove the two SM1.5×9.0 shoulder screws 1 on each side  
of the expansion port.  
15. Remove the expansion port bracket 2.  
Removing the Expansion Port Bracket  
16. Install the replacement expansion port bracket.  
5–48  
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Removal and Replacement Procedures  
17. Remove the two PM1.5×4.0 screws 1 and the two  
PM1.5×14.0 screws 2 that secure the PC Card cage to the  
system board.  
Removing the PC Card Cage Screws  
Maintenance and Service Guide  
5–49  
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Removal and Replacement Procedures  
18. Turn the system board upside down.  
19. Lift the PC Card cage straight up to disconnect it from the  
system board.  
Removing the PC Card Cage  
20. Install the replacement PC Card cage.  
Reverse the above procedures to install the system board.  
5–50  
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Removal and Replacement Procedures  
5.17 Digital Drive Board  
Spare Part Number Information  
Digital drive board (includes cable)  
374759-001  
1. Prepare the notebook for disassembly (refer to Section 5.3)  
and remove the following components:  
a. Optical drive (refer to Section 5.5)  
b. Memory module compartment cover (refer to Section 5.6)  
c. Mini PCI compartment cover (refer to Section 5.7)  
d. Switch cover (refer to Section 5.8)  
e. Keyboard (refer to Section 5.10)  
f. Display assembly (refer to Section 5.11)  
g. Top cover (refer to Section 5.12)  
h. System board (refer to Section 5.16)  
Maintenance and Service Guide  
5–51  
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Removal and Replacement Procedures  
2. Remove the two PM2.0×4.0 screws 1 that secure the digital  
drive board to the base enclosure.  
3. Remove the digital drive board 2.  
Removing the Digital Drive Board  
Reverse the above procedure to install the digital drive board.  
5–52  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.18 Speakers  
Spare Part Number Information  
Left and right speakers  
378522-001  
1. Prepare the notebook for disassembly (refer to Section 5.3)  
and remove the following components:  
Optical drive (refer to Section 5.5)  
Memory module compartment cover (refer to Section 5.6)  
Mini PCI compartment cover (refer to Section 5.7)  
Switch cover (refer to Section 5.8)  
Keyboard (refer to Section 5.10)  
Display assembly (refer to Section 5.11)  
Top cover (refer to Section 5.12)  
System board (refer to Section 5.16)  
Digital drive board (refer to Section 5.17)  
2. Position the notebook with the rear panel toward you.  
Maintenance and Service Guide  
5–53  
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Removal and Replacement Procedures  
3. Remove the two PM2.0×4.0 screws 1 that secure the left  
speaker to the base enclosure.  
4. Remove the left speaker 3.  
Removing the Left Speaker  
5–54  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5. Remove the PM1.5×3.5 screw 1 and PM2.0×4.0 screw 2  
that secure the right speaker to the base enclosure.  
6. Lift the right side of the right speaker 2, then slide the  
speaker to the right to remove it 3.  
Removing the Right Speaker  
Reverse the above procedure to install the speakers.  
Maintenance and Service Guide  
5–55  
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Removal and Replacement Procedures  
5.19 Base Enclosure Fans  
Spare Part Number Information  
Base enclosure middle fan  
Base enclosure right fan  
380029-001  
380028-001  
1. Prepare the notebook for disassembly (refer to Section 5.3)  
and remove the following components:  
a. Optical drive (refer to Section 5.5)  
b. Memory module compartment cover (refer to Section 5.6)  
c. Mini PCI compartment cover (refer to Section 5.7)  
d. Switch cover (refer to Section 5.8)  
e. Keyboard (refer to Section 5.10)  
f. Display assembly (refer to Section 5.11)  
g. Top cover (refer to Section 5.12)  
h. System board (refer to Section 5.16)  
5–56  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
2. Remove the two PM2.0×8.0 screws 1 that secure the base  
enclosure middle fan assembly to the base enclosure.  
3. Remove the three PM2.0×8.0 screws 2 that secure the base  
enclosure right fan assembly to the base enclosure.  
4. Remove the middle 3 and right fans 4.  
Removing the Base Enclosure Fans  
Reverse the above procedure to install the base enclosure fans.  
Maintenance and Service Guide  
5–57  
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Removal and Replacement Procedures  
5.20 Modem Board  
Spare Part Number Information  
Modem board  
374758-001  
1. Prepare the notebook for disassembly (refer to Section 5.3)  
and remove the following components:  
a. Optical drive (refer to Section 5.5)  
b. Memory module compartment cover (refer to Section 5.6)  
c. Mini PCI compartment cover (refer to Section 5.7)  
d. Switch cover (refer to Section 5.8)  
e. Keyboard (refer to Section 5.10)  
f. Display assembly (refer to Section 5.11)  
g. Top cover (refer to Section 5.12)  
h. System board (refer to Section 5.16)  
2. Turn the system board upside down with the external monitor  
connector toward you.  
5–58  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
3. Remove the PM2.0×3.0 screw 1 that secures the modem  
board to the system board.  
4. Remove the modem board 2.  
Removing the Modem Board  
Reverse the above procedure to install the modem board.  
Maintenance and Service Guide  
5–59  
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Removal and Replacement Procedures  
5.21 Heat Sink Module  
Spare Part Number Information  
Heat sink module (includes fan and thermal paste)  
380031-001  
1. Prepare the notebook for disassembly (refer to Section 5.3)  
and remove the following components:  
a. Optical drive (refer to Section 5.5)  
b. Memory module compartment cover (refer to Section 5.6)  
c. Mini PCI compartment cover (refer to Section 5.7)  
d. Switch cover (refer to Section 5.8)  
e. Keyboard (refer to Section 5.10)  
f. Display assembly (refer to Section 5.11)  
g. Top cover (refer to Section 5.12)  
h. System board (refer to Section 5.16)  
5–60  
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Removal and Replacement Procedures  
2. Disconnect the fan cable from the system board 1.  
3. According to the 1, 2, 3, 4 sequence stamped into the heat  
sink module, loosen the four PM2.0×12.0 spring-loaded  
shoulder screws 2 that secure the heat sink module to the  
system board.  
4. Lift the heat sink module and remove it 3.  
Due to the adhesive quality of the thermal paste located  
between the heat sink module and processor, it may be  
necessary to move the module from side to side to detach the  
module from the processor.  
Removing the Heat Sink Module  
Reverse the above procedure to install the heat sink module.  
Maintenance and Service Guide  
5–61  
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Removal and Replacement Procedures  
5.22 Processor  
Spare Part Number Information  
Intel Pentium 4 560 (3.6-GHz)  
Intel Pentium 4 550 (3.4-GHz)  
Intel Pentium 4 540 (3.2-GHz)  
Intel Pentium 4 530 (3.0-GHz)  
Intel Pentium 4 520 (2.8-GHz)  
377213-001  
374718-001  
374717-001  
374716-001  
374715-001  
1. Prepare the notebook for disassembly (refer to Section 5.3)  
and remove the following components:  
a. Optical drive (refer to Section 5.5)  
b. Memory module compartment cover (refer to Section 5.6)  
c. Mini PCI compartment cover (refer to Section 5.7)  
d. Switch cover (refer to Section 5.8)  
e. Keyboard (refer to Section 5.10)  
f. Display assembly (refer to Section 5.11)  
g. Top cover (refer to Section 5.12)  
h. System board (refer to Section 5.16)  
i. Heat sink module (refer to Section 5.21)  
5–62  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
CAUTION: The processor release arm is under spring tension. Do not  
let go of the arm when removing or installing the processor. Failure to  
follow this caution can result in damage to the processor and system  
board.  
Ä
2. Slide the tip of the processor release arm to the right 1 until  
it clears the stop on the socket 2.  
3. Manually swing the arm up and back as far as it will  
freely go 3.  
Disengaging the Processor Release Arm  
Maintenance and Service Guide  
5–63  
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Removal and Replacement Procedures  
4. Swing the processor socket cover up and forward 1.  
5. Lift the processor straight up to remove it 2.  
The gold triangle 3 on the processor should be aligned in the  
front right corner when you install the processor.  
Removing the Processor  
Reverse the above procedure to install theprocessor.  
5–64  
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6
Specifications  
This chapter provides physical and performance specifications.  
Table 6-1  
Notebook  
Dimensions  
Height  
Front  
Rear  
4.46 cm  
5.06 cm  
1.76 in  
1.99 in  
Width  
Depth  
39.80 cm  
28.29 cm  
15.67 in  
11.14 in  
Weight  
4.22 kg  
9.3 lb  
Stand-alone power requirements  
Operating voltage  
Operating current  
19.0 V dc @ 7.1 A/9.5 A – 135 W/180 W  
7.1 A/9.5 A  
Maintenance and Service Guide  
6–1  
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Specifications  
Table 6-1  
Notebook (Continued)  
Temperature  
HP Compaq nx9600 Notebook PC  
Operating (not writing to  
optical disc)  
0°C to 35°C  
32°F to 95°F  
Operating (writing to optical disc) 5°C to 35°C  
Nonoperating -20°C to 60°C  
41°F to 95°F  
-4°F to 140°F  
Compaq Presario X6000 Notebook PC  
Operating  
Nonoperating  
10°C to 35°C  
-20°C to 60°C  
50°F to 95°F  
-4°F to 140°F  
Relative humidity (noncondensing)  
Operating  
10% to 90%  
Nonoperating  
5% to 95%, 38.7°C (101.6°F) maximum  
wet bulb temperature  
Maximum altitude (unpressurized)  
Operating (14.7 to 10.1 psia)  
Nonoperating (14.7 to 4.4 psia)  
-15 m to 3,048 m  
-15 m to 12,192 m -50 ft to 40,000 ft  
-50 ft to 10,000 ft  
Shock  
Operating  
Nonoperating  
125 g, 2 ms, half-sine  
200 g, 2 ms, half-sine  
Random Vibration  
Operating  
0.75 g zero-to-peak, 10 Hz to 500 Hz,  
0.25 oct/min sweep rate  
1.50 g zero-to-peak, 10 Hz to 500 Hz,  
0.5 oct/min sweep rate  
Nonoperating  
Applicable product safety standards specify thermal limits for plastic  
surfaces. The notebook operates well within this range of temperatures.  
6–2  
Maintenance and Service Guide  
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Specifications  
Table 6-2  
17.0-inch, WSXGA+WVA Brightview Display  
Dimensions  
Height  
Width  
Diagonal  
23.00 cm  
36.80 cm  
43.40 cm  
9.06 in  
14.49 in  
17.09 in  
Number of colors  
Contrast ratio  
Brightness  
Up to 16.8 million  
200:1  
180 nits typical  
Pixel resolution  
Pitch  
Format  
0.197 × 0.197 mm  
1680 × 1050  
Configuration  
RGB vertical stripe  
Backlight  
Edge lit  
80 × 25  
4 W  
Character display  
Total power consumption  
Viewing angle  
+/-65° horizontal, +/-50° vertical typical  
Maintenance and Service Guide  
6–3  
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Specifications  
Table 6-3  
17.0-inch, WXGA+WVA Brightview Display  
Dimensions  
Height  
Width  
Diagonal  
23.00 cm  
36.80 cm  
43.40 cm  
9.06 in  
14.49 in  
17.09 in  
Number of colors  
Contrast ratio  
Brightness  
Up to 16.8 million  
200:1  
180 nits typical  
Pixel resolution  
Pitch  
Format  
0.259 × 0.259 mm  
1280 × 800  
Configuration  
RGB vertical stripe  
Backlight  
Edge lit  
80 × 25  
4 W  
Character display  
Total power consumption  
Viewing angle  
+/-40° horizontal, +20/-40° vertical  
typical  
6–4  
Maintenance and Service Guide  
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Specifications  
Table 6-4  
Hard Drives, Part 1  
100-GB*  
100-GB*  
80-GB*  
80-GB*  
Dimensions  
Height  
Width  
Weight  
9.5 mm  
70 mm  
99 g  
9.5 mm  
70 mm  
102 g  
9.5 mm  
70 mm  
99 g  
9.5 mm  
70 mm  
99 g  
Interface type  
Transfer rate  
ATA-5  
ATA-5  
ATA-5  
ATA-5  
Synchronous  
(maximum)  
Security  
100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec  
ATA security ATA security ATA security ATA security  
Seek times (typical read, including setting)  
Single track  
Average  
Maximum  
3 ms  
13 ms  
24 ms  
3 ms  
13 ms  
24 ms  
3 ms  
13 ms  
24 ms  
3 ms  
13 ms  
24 ms  
Logical blocks  
195,364,233 195,364,233 156,301,488 156,301,488  
5400 rpm 4200 rpm 5400 rpm 4200 rpm  
Disk rotational  
speed  
Operating  
5°C to 55°C (41°F to 131°F)  
temperature  
Certain restrictions and exclusions apply. Consult Customer Care  
for details.  
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual  
accessible capacity is less.  
Actual drive specifications may differ slightly.  
Maintenance and Service Guide  
6–5  
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Specifications  
Table 6-5  
Hard Drives, Part 2  
60-GB*  
60-GB*  
40-GB*  
Dimensions  
Height  
Width  
Weight  
9.5 mm  
70 mm  
102 g  
9.5 mm  
70 mm  
99 g  
9.5 mm  
70 mm  
99 g  
Interface type  
Transfer rate  
ATA-5  
ATA-5  
ATA-5  
Synchronous (maximum)  
Security  
100 MB/sec 100 MB/sec 100 MB/sec  
ATA security ATA security ATA security  
Seek times (typical read, including setting)  
Single track  
Average  
Maximum  
3 ms  
13 ms  
24 ms  
3 ms  
13 ms  
24 ms  
3 ms  
13 ms  
24 ms  
Logical blocks  
117,210,240 117,210,240 78,140,160  
7200 rpm 4200 rpm 4200 rpm  
5°C to 55°C (41°F to 131°F)  
Disk rotational speed  
Operating  
temperature  
Certain restrictions and exclusions apply. Consult Customer Care  
for details.  
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual  
accessible capacity is less.  
Actual drive specifications may differ slightly.  
6–6  
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Specifications  
Table 6-6  
Primary 12-cell, Li-Ion Battery Pack  
Dimensions  
Height  
Width  
Depth  
Weight  
2.00 cm  
15.80 cm  
11.90 cm  
0.34 kg  
0.79 in  
6.22 in  
4.69 in  
0.75 lb  
Energy  
Voltage  
Amp-hour capacity  
Watt-hour capacity  
148. V  
6.6 Ah  
48 Wh  
Temperature  
Operating  
Nonoperating  
5°C to 45°C  
0°C to 60°C  
41°F to 113°F  
32°F to 140°F  
Maintenance and Service Guide  
6–7  
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Specifications  
Table 6-7  
24X DVD/CD-RW Combo Drive  
Applicable disk  
Read:  
Write:  
CD-R and CD-RW  
DVD-R, DVD-RW,  
DVD-ROM (DVD-5,  
DVD-9, DVD-10,  
DVD-18),  
CD-ROM (Mode 1 and 2)  
CD Digital Audio  
CD-XA ready (Mode 2,  
Form 1 and 2)  
CD-I ready (Mode 2,  
Form 1 and 2)  
CD-R, CD-RW  
Photo CD (single and  
multisession)  
CD-Bridge  
Center hole diameter  
Disk diameter  
1.5 cm (0.59 in)  
Standard disc  
Mini disc  
12 cm (4.72 in)  
8 cm (3.15 in)  
6–8  
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Specifications  
Table 6-7  
24X DVD/CD-RW Combo Drive (Continued)  
Disk thickness  
1.2 mm (0.047 in)  
0.74 µm  
Track pitch  
Access time  
CD media  
DVD media  
Random  
Full stroke  
< 110 ms  
< 210 ms  
< 130 ms  
< 225 ms  
Audio output level  
Cache buffer  
Line-out, 0.7 V rms  
2 MB  
Data transfer rate  
CD-R (24X)  
CD-RW (10X)  
CD-ROM (24X)  
DVD (8X)  
3600 KB/s (150 KB/s at 1X CD rate)  
1500 KB/s (150 KB/s at 1X CD rate)  
3600 KB/s (150 KB/s at 1X CD rate)  
10,800 KB/s (1352 KB/s at 1X DVD rate)  
Multiword DMA mode 2 16.6 MB/s  
Startup time  
Stop time  
< 15 seconds  
< 6 seconds  
Maintenance and Service Guide  
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Specifications  
Table 6-8  
8X DVD RW/R and CD-RW Combo Drive  
Applicable disk  
Read:  
Write:  
DVD-R, DVD-RW,  
DVD-ROM (DVD-5,  
DVD-9, DVD-10,  
DVD-18),  
CD-R and CD-RW  
DVD-R and  
DVD-RW  
CD-ROM (Mode 1  
and 2)  
CD Digital Audio  
CD-XA ready (Mode  
2, Form 1 and 2)  
CD-I ready (Mode 2,  
Form 1 and 2)  
CD-R, CD-RW  
Photo CD (single  
and multisession)  
CD-Bridge  
Center hole diameter  
Disk diameter  
1.5 cm (0.59 in)  
Standard disc  
Mini disc  
12 cm (4.72 in)  
8 cm (3.15 in)  
6–10  
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Specifications  
Table 6-8  
8X DVD RW/R and CD-RW Combo Drive (Continued)  
Disk thickness  
1.2 mm (0.047 in)  
0.74 µm  
Track pitch  
Access time  
CD  
DVD  
Random  
Full stroke  
< 175 ms  
< 285 ms  
< 230 ms  
< 335 ms  
Audio output level  
Cache buffer  
Audio-out, 0.7 Vrms  
2 MB  
Data transfer rate  
CD-R (16X)  
CD-RW (8X)  
CD-ROM (24X)  
DVD (8X)  
DVD-R (4X)  
2,400 KB/s (150 KB/s at 1X CD rate)  
1,200 KB/s (150 KB/s at 1X CD rate)  
3,600 KB/s (150 KB/s at 1X CD rate)  
10,800 KB/s (1,352 KB/s at 1X DVD rate)  
5,400 KB/s (1,352 KB/s at 1X DVD rate)  
2,700 KB/s (1,352 KB/s at 1X DVD rate)  
16.6 MB/s  
DVD-RW (2X)  
Multiword DMA mode 2  
Startup time  
Stop time  
< 15 seconds  
< 6 seconds  
Maintenance and Service Guide  
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Specifications  
Table 6-9  
System DMA  
Hardware DMA  
DMA0  
System Function  
not applicable  
DMA1*  
DMA2*  
DMA3  
not applicable  
not applicable  
not applicable  
DMA4  
Direct memory access controller  
Available for PC Card  
Not assigned  
DMA5*  
DMA6  
DMA7  
Not assigned  
*PC Card controller can use DMA 1, 2, or 5.  
6–12  
Maintenance and Service Guide  
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Specifications  
Table 6-10  
System Interrupts  
Hardware IRQ  
IRQ0  
System Function  
System timer  
IRQ1  
Standard 101-/102-Key or Microsoft Natural Keyboard  
Cascaded  
IRQ2  
IRQ3  
Intel 82801DB/DBM USB2 Enhanced Host  
Controller—24CD  
IRQ4  
COM1  
IRQ5*  
Conexant AC—Link Audio  
Intel 82801DB/DBM SMBus Controller—24C3  
Data Fax Modem with SmartCP  
IRQ6  
Diskette drive  
IRQ7*  
IRQ8  
Parallel port  
System CMOS/real time clock  
Microsoft ACPI-compliant system  
IRQ9*  
IRQ10*  
Intel USB UHCI controller—24C2  
Intel 82852/82855 GM/GME Graphic Controller  
Realtek RTL8139 Family PCI fast Ethernet Controller  
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,  
IRQ10, or none.  
Maintenance and Service Guide  
6–13  
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Specifications  
Table 6-10  
System Interrupts (Continued)  
System Function  
Hardware IRQ  
IRQ11  
Intel USB EHCI controller—24CD  
Intel USB UHCI controller—24C4  
Intel USB UHCI controller—24C7  
Intel Pro/Wireless 2200BG  
TI OHCI 1394 host controller  
TI PCI1410 cardbus controller  
IRQ12  
IRQ13  
IRQ14  
IRQ15  
Synaptics PS/2 touch pad  
Numeric data processor  
Primary IDE channel  
Secondary IDE channel  
PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or  
IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.  
6–14  
Maintenance and Service Guide  
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Specifications  
Table 6-11  
System I/O Addresses  
I/O Address (hex)  
000 - 00F  
010 - 01F  
020 - 021  
022 - 024  
025 - 03F  
02E - 02F  
040 - 05F  
044 - 05F  
060  
System Function (shipping configuration)  
DMA controller no. 1  
Unused  
Interrupt controller no. 1  
Opti chipset configuration registers  
Unused  
87334 “Super I/O” configuration for CPU  
Counter/timer registers  
Unused  
Keyboard controller  
Port B  
061  
062 - 063  
064  
Unused  
Keyboard controller  
Unused  
065 - 06F  
070 - 071  
072 - 07F  
080 - 08F  
090 - 091  
092  
NMI enable/RTC  
Unused  
DMA page registers  
Unused  
Port A  
093 - 09F  
0A0 - 0A1  
Unused  
Interrupt controller no. 2  
Maintenance and Service Guide  
6–15  
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Specifications  
Table 6-11  
System I/O Addresses (Continued)  
I/O Address (hex)  
0A2 - 0BF  
0C0 - 0DF  
0E0 - 0EF  
0F0 - 0F1  
0F2 - 0FF  
100 - 16F  
170 - 177  
178 - 1EF  
1F0 - 1F7  
1F8 - 200  
201  
System Function (shipping configuration)  
Unused  
DMA controller no. 2  
Unused  
Coprocessor busy clear/reset  
Unused  
Unused  
Secondary fixed disk controller  
Unused  
Primary fixed disk controller  
Unused  
Joystick (decoded in ESS1688)  
Unused  
202 - 21F  
220 - 22F  
230 - 26D  
26E - 26  
Entertainment audio  
Unused  
Unused  
278 - 27F  
280 - 2AB  
2A0 - 2A7  
2A8 - 2E7  
2E8 - 2EF  
Unused  
Unused  
Unused  
Unused  
Reserved serial port  
6–16  
Maintenance and Service Guide  
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Specifications  
Table 6-11  
System I/O Addresses (Continued)  
I/O Address (hex)  
System Function (shipping configuration)  
2F0 - 2F7  
2F8 - 2FF  
300 - 31F  
320 - 36F  
370 - 377  
378 - 37F  
380 - 387  
388 - 38B  
38C - 3AF  
3B0 - 3BB  
3BC - 3BF  
3C0 - 3DF  
3E0 - 3E1  
3E2 - 3E3  
3E8 - 3EF  
3F0 - 3F7  
3F8 - 3FF  
CF8 - CFB  
CFC - CFF  
Unused  
Infrared port  
Unused  
Unused  
Secondary diskette drive controller  
Parallel port (LPT1/default)  
Unused  
FM synthesizer—OPL3  
Unused  
VGA  
Reserved (parallel port/no EPP support)  
VGA  
PC Card controller in CPU  
Unused  
Internal modem  
“A” diskette controller  
Serial port (COM1/default)  
PCI configuration index register (PCIDIVO-1)  
PCI configuration data register (PCIDIVO-1)  
Maintenance and Service Guide  
6–17  
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Specifications  
Table 6-12  
System Memory Map  
Size  
Memory Address  
System Function  
Base memory  
Video memory  
Video BIOS  
640 KB  
128 KB  
48 KB  
160 KB  
64 KB  
15 MB  
58 MB  
58 MB  
2 MB  
00000000-0009FFFF  
000A0000-000BFFFF  
000C0000-000CBFFF  
000C8000-000E7FFF  
000E8000-000FFFFF  
00100000-00FFFFFF  
01000000-047FFFFF  
04800000-07FFFFFF  
08000000-080FFFFF  
08200000-FFFEFFFF  
FFFF0000-FFFFFFFF  
Unused  
System BIOS  
Extended memory  
Super extended memory  
Unused  
Video memory (direct access)  
Unused  
4 GB  
64 KB  
System BIOS  
6–18  
Maintenance and Service Guide  
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A
Connector Pin Assignments  
Table A-1  
Universal Serial Bus  
Pin  
1
Signal  
+5 VDC  
Data –  
Pin  
3
Signal  
Data +  
Ground  
2
4
Maintenance and Service Guide  
A–1  
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Connector Pin Assignments  
Table A-2  
RJ-45 (Network)  
Pin  
1
Signal  
Pin  
5
Signal  
Transmit +  
Transmit –  
Receive +  
Unused  
Unused  
Receive –  
Unused  
Unused  
2
6
3
7
4
8
Table A-3  
S-Video-Out  
1
2
3
4 56  
7
Pin  
1
Signal  
Pin  
Signal  
S-VHS color (C) signal  
Composite video signal  
S-VHS intensity (Y) signal  
S-VHS color ground  
5
6
7
TV-CD  
2
S-VHS intensity ground  
Composite video ground  
3
4
A–2  
Maintenance and Service Guide  
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Connector Pin Assignments  
Table A-4  
External Monitor  
Pin  
1
Signal  
Pin  
9
Signal  
+5 VDC  
Red analog  
Green analog  
Blue analog  
Not connected  
Ground  
2
10  
11  
12  
13  
14  
15  
Ground  
3
Monitor detect  
DDC 2B data  
Horizontal sync  
Vertical sync  
DDC 2B clock  
4
5
6
Ground analog  
Ground analog  
Ground analog  
7
8
Maintenance and Service Guide  
A–3  
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Connector Pin Assignments  
Table A-5  
RJ-11 (Modem)  
Pin  
1
Signal  
Unused  
Tip  
Pin  
4
Signal  
Unused  
Unused  
Unused  
2
5
3
Ring  
6
A–4  
Maintenance and Service Guide  
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Connector Pin Assignments  
Table A-6  
Audio-In (Microphone)  
Pin  
1
Signal  
Pin  
Signal  
Ground  
Audio signal in  
Audio signal in  
3
2
Maintenance and Service Guide  
A–5  
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Connector Pin Assignments  
Table A-7  
Audio-Out (Headphone)  
Pin  
1
Signal  
Pin  
Signal  
Audio out, left channel  
Audio out, right channel  
3
Ground  
2
A–6  
Maintenance and Service Guide  
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B
Power Cord Set Requirements  
3-Conductor Power Cord Set  
The wide range input feature of the notebook permits it to operate  
from any line voltage from 100 to 120 or 220 to 240 volts AC.  
The power cord set included with the notebook meets the  
requirements for use in the country where the equipment  
is purchased.  
Power cord sets for use in other countries must meet the  
requirements of the country where the notebook is used.  
Maintenance and Service Guide  
B–1  
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Power Cord Set Requirements  
General Requirements  
The requirements listed below are applicable to all countries.  
The length of the power cord set must be at least 1.5 m  
(5.0 ft) and a maximum of 2.0 m (6.5 ft).  
All power cord sets must be approved by an acceptable  
accredited agency responsible for evaluation in the  
country where the power cord set will be used.  
The power cord sets must have a minimum current capacity  
of 10 amps and a nominal voltage rating of 125 or 250 V AC,  
as required by each country’s power system.  
The appliance coupler must meet the mechanical  
configuration of an EN 60 320/IEC 320 Standard Sheet C13  
connector for mating with the appliance inlet on the back of  
the notebook.  
B–2  
Maintenance and Service Guide  
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Power Cord Set Requirements  
Country-Specific Requirements  
3-Conductor Power Cord Set Requirements  
Country  
Australia  
Austria  
Accredited Agency  
EANSW  
OVE  
Applicable Note Number  
1
1
1
2
1
1
1
1
1
3
1
1
1
1
Belgium  
Canada  
Denmark  
Finland  
CEBC  
CSA  
DEMKO  
FIMKO  
UTE  
France  
Germany  
Italy  
VDE  
IMQ  
Japan  
METI  
The Netherlands  
Norway  
KEMA  
NEMKO  
SEMKO  
SEV  
Sweden  
Switzerland  
Maintenance and Service Guide  
B–3  
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Power Cord Set Requirements  
3-Conductor Power Cord Set Requirements (Continued)  
Country  
Accredited Agency  
Applicable Note Number  
United Kingdom  
United States  
BSI  
UL  
1
2
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²  
conductor size. Power cord set fittings (appliance coupler and wall plug)  
must bear the certification mark of the agency responsible for evaluation  
in the country where it will be used.  
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,  
3-conductor. The wall plug must be a two-pole grounding type with a  
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.  
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and  
registration number in accordance with the Japanese Dentori Law. The  
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor  
size. The wall plug must be a two-pole grounding type with a Japanese  
Industrial Standard C8303 (7 A, 125 V) configuration.  
B–4  
Maintenance and Service Guide  
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C
Screw Listing  
This appendix provides specification and reference information  
for the screws used in the notebook. All screws listed in this  
appendix are available in the Miscellaneous Screw Kit, spare part  
number 374745-001.  
Maintenance and Service Guide  
C–1  
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Screw Listing  
Table C-1  
Phillips PM2.0×5.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
5
5.0 mm  
2.0 mm  
4.0 mm  
Where used:  
1 One screw that secures the memory module compartment cover to the  
notebook (screw is captured on the cover by a C clip;  
documented in Section 5.6)  
2 Four screws that secure the hard drive cover to the notebook (screws are  
captured on the cover by C clips; documented in Section 5.3)  
Phillips M2.0×5.0 Screw Locations  
C–2  
Maintenance and Service Guide  
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Screw Listing  
Table C-2  
Phillips PM2.5×4.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Silver  
4
4.0 mm  
2.5 mm  
4.0 mm  
Where used:  
Four screws that secure the hard drive frame to the hard drive  
(documented in Section 5.3)  
Phillips M2.5×4.0 Screw Locations  
Maintenance and Service Guide  
C–3  
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Screw Listing  
Table C-3  
Phillips PM2.0×8.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
43  
2.0 mm  
4.0 mm  
Where used:  
1 One screw that secures the optical drive to the notebook  
(documented in Section 5.5)  
2 Three screws that secure the switch cover to the notebook  
(documented in Section 5.8)  
3 Two screws that secure the keyboard to the notebook  
(documented in Section 5.10)  
Phillips M2.0×8.0 Screw Location  
C–4  
Maintenance and Service Guide  
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Screw Listing  
Table C-3  
Phillips PM2.0×8.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
43  
8.0 mm  
2.0 mm  
4.0 mm  
Where used:  
1 Four screws that secure the display assembly to the notebook  
(documented in Section 5.11)  
2 Four screws that secure the top cover to the notebook  
(documented in Section 5.12)  
Phillips M2.0×8.0 Screw Locations  
Maintenance and Service Guide  
C–5  
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Screw Listing  
Table C-3  
Phillips PM2.0×8.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
43  
8.0 mm  
2.0 mm  
4.0 mm  
Where used:  
Four screws that secure the display assembly to the notebook  
(documented in Section 5.11)  
Phillips M2.0×8.0 Screw Locations  
C–6  
Maintenance and Service Guide  
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Screw Listing  
Table C-3  
Phillips PM2.0×8.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
43  
8.0 mm  
2.0 mm  
4.0 mm  
Where used:  
Eleven screws that secure the top cover to the notebook  
(documented in Section 5.12)  
Phillips M2.0×8.0 Screw Locations  
Maintenance and Service Guide  
C–7  
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Screw Listing  
Table C-3  
Phillips PM2.0×8.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
43  
8.0 mm  
2.0 mm  
4.0 mm  
Where used:  
Two screws that secure the audio/USB board to the notebook  
(documented in Section 5.14)  
Phillips M2.0×8.0 Screw Locations  
C–8  
Maintenance and Service Guide  
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Screw Listing  
Table C-3  
Phillips PM2.0×8.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
43  
8.0 mm  
2.0 mm  
4.0 mm  
Where used:  
Seven screws that secure the system board to the notebook  
(documented in Section 5.16)  
Phillips M2.0×8.0 Screw Location  
Maintenance and Service Guide  
C–9  
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Screw Listing  
Table C-3  
Phillips PM2.0×8.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
43  
8.0 mm  
2.0 mm  
4.0 mm  
Where used:  
1 Two screws that secure the base enclosure small fan to the notebook  
(documented in Section 5.19)  
2 Three screws that secure the base enclosure large fan to the notebook  
(documented in Section 5.19)  
Phillips M2.0×8.0 Screw Locations  
C–10  
Maintenance and Service Guide  
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Screw Listing  
Table C-4  
Phillips PM2.0×3.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
4
3.0 mm  
2.0 mm  
4.0 mm  
Where used:  
Three screws that secure the LED board to the notebook  
(documented in Section 5.9)  
Phillips M2.0×3.0 Screw Locations  
Maintenance and Service Guide  
C–11  
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Screw Listing  
Table C-4  
Phillips PM2.0×3.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
4
3.0 mm  
2.0 mm  
4.0 mm  
Where used:  
One screw that secures the modem board to the notebook  
(documented in Section 5.20)  
Phillips M2.0×3.0 Screw Locations  
C–12  
Maintenance and Service Guide  
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Screw Listing  
Table C-5  
Hex Socket HM5.0×9.0 Screw Lock  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Silver  
2
9.0 mm  
2.5 mm  
5.0 mm  
Where used:  
Two screw locks that secure the system board to the notebook  
(documented in Section 5.16)  
Hex Socket HM5.0×9.0 Screw Lock Locations  
Maintenance and Service Guide  
C–13  
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Screw Listing  
Table C-6  
Phillips PM2.0×4.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Silver  
5
2.0 mm  
4.0 mm  
Where used:  
1 Two screws that secure the digital drive board to the notebook  
(documented in Section 5.17)  
2 Two screws that secure the left speaker to the notebook  
(documented in Section 5.18)  
3 One screw that secures the right speaker to the notebook  
(documented in Section 5.18)  
Phillips M2.0×4.0 Screw Locations  
C–14  
Maintenance and Service Guide  
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Screw Listing  
Table C-7  
Slotted SM1.5×9.0 Shoulder Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Silver  
2
9.0 mm  
1.5 mm  
2.0 mm  
Where used:  
Two screws that secure the expansion port bracket to the system board on  
Compaq Presario X6000 notebooks (documented in Section 5.16)  
Slotted M1.5×9.0 Shoulder Screw Location  
Maintenance and Service Guide  
C–15  
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Screw Listing  
Table C-8  
Phillips PM1.5×4.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Silver  
2
4.0 mm  
1.5 mm  
4.0 mm  
Where used:  
Two screws that secure the PC Card cage to the system board on  
Compaq Presario X6000 notebooks (documented in Section 5.16)  
Phillips M1.5×4.0 Screw Location  
C–16  
Maintenance and Service Guide  
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Screw Listing  
Table C-9  
Phillips PM1.5×14.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
2
14.0 mm 1.5 mm  
4.0 mm  
Where used:  
Two screws that secure the PC Card cage to the system board on  
Compaq Presario X6000 notebooks (documented in Section 5.16)  
Phillips M1.5×14.0 Screw Location  
Maintenance and Service Guide  
C–17  
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Screw Listing  
Table C-10  
Phillips PM1.5×3.5 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Silver  
1
3.5 mm  
1.5 mm  
3.5 mm  
Where used:  
One screw that secures the right speaker to the notebook  
(documented in Section 5.18)  
Phillips M1.5×3.5 Screw Location  
C–18  
Maintenance and Service Guide  
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Screw Listing  
Table C-11  
Phillips PM2.0×12.0 Spring-Loaded Shoulder Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Silver  
4
12.0 mm 2.0 mm  
6.0 mm  
Where used:  
Four screws that secure the heat sink module to the notebook  
(documented in Section 5.21)  
Phillips M2.0×12.0 Spring-Loaded Shoulder Screw Locations  
Maintenance and Service Guide  
C–19  
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1394 port 1–7  
battery pack  
removal 5–5  
A
spare part number 3–9,  
3–22, 5–5  
specifications 6–7  
battery pack release latch 1–17  
Bluetooth board  
AC adapter, spare part  
numbers 3–13, 3–19, 3–22  
arrow keys 1–11  
audio troubleshooting 2–21  
audio/USB board  
removal 5–39  
spare part number 3–5,  
3–20, 5–39  
removal 5–37  
spare part number 3–5,  
3–20, 5–37  
bottom components 1–16  
audio/USB board cable, spare  
part number 3–5, 3–22, 5–37  
audio-in (microphone) jack  
location 1–8  
C
cables, service considerations  
4–2  
pin assignments A–5  
audio-out (headphone) jack  
location 1–8  
caps lock key 1–11  
caps lock light 1–12  
CD-ROM drive  
OS not loading 2–20  
precautions 4–3  
components  
pin assignments A–6  
B
base enclosure, spare part  
number 3–7, 3–20  
battery bay 1–17  
battery light 1–5  
bottom 1–16  
front 1–5  
keyboard 1–9, 1–10  
left-side 1–8  
rear 1–8  
right-side 1–6  
Maintenance and Service Guide  
Index–1  
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Index  
top 1–14  
upper keyboard 1–12  
Computer Setup  
removal 5–26  
Advanced Menu 2–4  
Main Menu 2–2  
overview 2–1  
Dual Format, Double Layer  
number 3–7, 3–22, 5–11  
optical drive, spare part  
number 3–7, 3–22, 5–11  
spare part number 3–7,  
3–11, 3–19, 3–21, 5–11  
specifications 6–8  
Security Menu 2–3  
Tools Menu 2–4  
connector pin assignments  
external monitor A–3  
headphone A–6  
microphone A–5  
monitor A–3  
RJ-11 (modem) A–4  
RJ-45 (network) A–2  
S-Video-out A–2  
UniversalSerialBus(USB)  
A–1  
connectors, service  
considerations 4–2  
DVD RW/R and CD-RW  
Combo Drive  
D
spare part number 3–7,  
3–11, 3–19, 3–21, 5–11  
specifications 6–10  
design overview 1–18  
digital drive bay 1–7  
digital drive board  
removal 5–51  
OS not loading 2–20  
spare part number 3–7,  
3–11, 3–20, 5–51  
digital drive eject button 1–7  
Digital Media Slot 1–6  
disassembly sequence chart  
5–3  
electrostatic discharge 4–4,  
4–8  
exhaust vents 1–8, 1–9, 1–12,  
1–16  
diskette drive, OS not loading  
2–19  
expansion base,  
diskette drive, USB, spare part  
number 3–11  
troubleshooting 2–14  
expansion port 2 1–7  
Index–2  
Maintenance and Service Guide  
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Index  
ExpressCard slot 1–6  
external monitor port  
location 1–9  
nonfunctioning pointing  
device 2–25  
OS not loading 2–15  
pin assignments A–3  
fn key 1–11  
front components 1–5  
front panel LED board  
removal 5–35  
F
f1 to f12 keys 1–11  
fan  
spare part number 3–9,  
3–22, 5–35  
locations 1–17  
removal 5–56  
G
spare part numbers 3–5,  
3–22, 5–56  
features 1–2  
feet  
H
locations 5–10  
hard drive  
flowcharts, troubleshooting  
no audio 2–21, 2–22  
no network/modem  
connection 2–26  
no OS loading 2–15  
no OS loading from  
CD-ROM/DVD-ROM  
Drive 2–20  
precautions 4–3  
spare part numbers 3–7,  
hard drive cover  
headphone jack  
pin assignments A–6  
3–13, 3–17  
no OS loading from  
diskette drive 2–19  
no OS loading from hard  
drive 2–16, 2–17, 2–18  
no power 2–8, 2–10, 2–11  
no video 2–12, 2–13  
nonfunctioning device  
2–23  
nonfunctioning expansion  
base 2–14  
nonfunctioning keyboard  
2–24  
heat sink module  
removal 5–60  
spare part number 3–5,  
3–22, 5–60  
Maintenance and Service Guide  
Index–3  
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Index  
cover  
I
I/O address specifications  
6–15  
pin assignments A–5  
card  
interrupt specifications 6–13  
K
keyboard  
removal 5–22  
spare part numbers 3–3,  
3–19, 3–21, 5–22  
troubleshooting 2–24  
keyboard components 1–9,  
1–10  
Miscellaneous Plastics Kit  
3–19  
keypad keys 1–11  
L
label area 1–17  
LED board  
removal 5–21  
spare part number 3–3,  
3–22, 5–21  
spare part number 3–9,  
3–19  
Miscellaneous Screw Kit,  
spare part number 3–13  
left-side components 1–8  
3–13, 3–19, 3–22  
removal 5–58  
spare part number 3–5,  
3–20, 5–58  
modem jack  
M
part numbers 3–10  
6–18  
location 1–7  
modem, troubleshooting 2–26  
monitor port  
memory module  
removal 5–13  
spare part numbers 3–9,  
3–18, 3–19, 5–13  
memory module compartment  
1–17  
location 1–9  
pin assignments A–3  
mouse, spare part number  
3–13, 3–16  
Index–4  
Maintenance and Service Guide  
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Index  
power, troubleshooting 2–8  
N
network jack  
location 1–7  
pin assignments A–2  
network, troubleshooting 2–26  
nonfunctioning device,  
troubleshooting 2–14, 2–23  
notebook feet  
spare part numbers 3–5,  
3–18, 3–20, 5–62  
R
locations 5–10  
rear components 1–8  
procedures 5–1  
notebook specifications 6–1  
num lock key 1–11  
num lock light 1–13  
O
RJ-11 (modem) jack  
location 1–7  
troubleshooting 2–15  
optical drive  
location 1–8  
OS not loading 2–20  
removal 5–11  
spare part numbers 3–7,  
3–11, 3–19, 3–21, 5–11  
S
3–13, 3–19  
service considerations 4–2  
P
packing precautions 4–5  
PC Card eject buttons 1–7  
PC Card slots 1–7  
plastic parts 4–2  
pointing device,  
troubleshooting 2–25  
power connector 1–9  
power cord  
location 1–5  
removal 5–53  
spare part number 3–7,  
3–21, 5–53  
specifications  
set requirements B–2  
spare part numbers 3–14,  
3–15, 3–16, 3–17, 3–18  
power management features  
1–4  
battery pack 6–7  
display 6–3, 6–4  
Maintenance and Service Guide  
Index–5  
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Index  
DMA 6–12  
DVD/CD-RW Combo  
Drive 6–8  
DVD RW/R and CD-RW  
Combo Drive 6–10  
hard drive 6–5, 6–6  
I/O addresses 6–15  
interrupts 6–13  
1–15  
1–15  
audio 2–21  
memory map 6–18  
notebook 6–1  
S-Video-out jack  
location 1–9  
keyboard 2–24  
pin assignments A–2  
switch cover  
network 2–26  
2–14, 2–23  
removal 5–18  
spare part numbers 3–3,  
3–20, 3–21, 3–22, 5–18  
system board  
OS not loading 2–15  
overview 2–1  
pointing device 2–25  
power 2–8  
removal 5–41  
spare part numbers 3–5,  
3–18, 3–20, 5–41  
system memory map 6–18  
video 2–12  
U
pin assignments A–1  
1–12  
T
tools required 4–1  
top components 1–14  
top cover  
removal 5–30  
spare part numbers 3–5,  
3–20, 3–22, 5–30  
TouchPad 1–15  
TouchPad button 1–15  
TouchPad left/right buttons  
1–15  
USB travel mouse, spare part  
number 3–13, 3–16  
V
video troubleshooting 2–12  
volume button 1–13  
Index–6  
Maintenance and Service Guide  
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Index  
W
Windows applications key  
1–11  
Windows logo key 1–11  
wireless button 1–13  
wireless light 1–5  
workstation precautions 4–6  
Maintenance and Service Guide  
Index–7  
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