HP Hewlett Packard Digital Camera E327 User Manual

HP Photosmart E327 Digital Camera  
User Guide  
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Contents  
Contents  
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Transferring images to a computer without  
Safety precautions for recharging NiMH  
5
Contents  
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1 Getting started  
Congratulations on your purchase of the HP Photosmart  
E327 digital camera and welcome to the world of digital  
photography!  
This manual explains camera features you can use to ensure  
great results while enjoying the photographic experience.  
Some of these features are:  
• Video and audio capability—Record video clips (see  
page 24) or add audio clips to your still pictures (see  
page 54).  
• Transferring images to a computer—Easily transfer  
images from your camera to your computer. See  
• Direct print—Print directly from your camera to any  
PictBridge-certified printer without having to connect to  
your computer. See page 56.  
• Internal memory or memory card—Store images in your  
camera’s internal memory or on an optional memory  
card of your choice. See page 11.  
Getting started  
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Setup  
To locate a part on your camera (such as a button or a light)  
while following the instructions in this section, see Camera  
1. Install the batteries  
1. Open the Battery/Memory card door on  
the side of the camera by sliding the  
door toward the front of the camera.  
2. Insert the batteries as indicated inside  
the door.  
3. Close the Battery/Memory card door by  
pushing the door down and sliding the  
door toward the back of the camera until  
the door latches.  
For the performance of NiMH, Lithium, and  
Alkaline batteries when used with this camera, see  
of shots you can expect to get for each battery type based  
page 107. For hints on optimizing battery performance, see  
TIP: If you use rechargeable NiMH batteries, you can  
recharge the batteries in the optional HP Photosmart  
quick recharger. For more information, see Appendix B,  
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2. Turn on the camera  
To turn the camera on,  
slide the lens cover open  
until it clicks, uncovering  
the lens. The Power/  
Memory light on the back  
of the camera turns on  
solid green. The HP logo  
also displays on the Image  
Display as the camera  
powers up.  
To turn the camera off, slide the lens cover closed until it  
clicks, covering the lens.  
CAUTION: When sliding the lens cover, keep your fingers  
clear of the lens. Fingerprints on the lens can impair the  
quality of the picture. For information about cleaning the  
3. Choose the language  
The first time you turn the camera on, you are prompted to  
choose a language.  
1. Scroll to the language that you  
want by using the  
buttons on the Controller  
.
2. Press the  
button to select the  
highlighted language.  
TIP: If you need to change the language later, you can do  
this with the Language setting in the Setup menu. See  
Getting started  
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4. Set the date and time  
The camera has a clock that records the date and time at  
which you take each picture. This information is recorded in  
the image properties, which you can see in Playback, when  
viewing Image Advice, and when viewing the image on your  
computer. You can also choose to have the date and time  
imprinted on the image (see Date & Time Imprint on  
page 36).  
1. The first item highlighted is the  
date and time format. If you want  
to change the format, use the  
buttons. If the date and time  
format is correct, press the  
button to move to the next  
selection.  
2. Adjust the value of the highlighted selection using the  
buttons.  
3. Press the  
buttons to move to the other selections.  
4. Repeat Steps 2 and 3 until the date and time are set  
correctly.  
5. Press the  
button when you have entered the proper  
values for the date and time. A confirmation screen  
appears, asking if the correct date and time have been  
set. If the date and time are correct, press the  
to select Yes.  
button  
If the date and time are incorrect, press the  
button to  
highlight No, and then press the  
button. The Date &  
Time screen appears again. Repeat Steps 1 through 5 to  
set the correct date and time.  
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TIP: If you need to change the date and time settings later,  
you can do this with the Date & Time setting in the Setup  
5. Install and format a memory card  
(optional)  
Your camera contains internal memory that allows you to  
store images and video clips. However, you can use a  
memory card (purchased separately) instead to store images  
and video clips. For more information about supported  
memory cards, see Storage on page 121.  
1. Turn off the camera and open  
the Battery/Memory card  
door on the side of the  
camera.  
2. Insert the memory card in the  
small slot behind the batteries,  
with the notched end of the  
card going in first, as shown.  
Make sure the memory card  
snaps into place.  
3. Close the Battery/Memory  
card door and turn on the camera.  
4. Press the  
5. Press the  
button, then use the button to move to the  
Playback Menu  
.
button to highlight Delete, and then press the  
button to display the Delete sub-menu.  
6. Use the  
press the  
button to highlight Format Card, and then  
button to display the Format Card  
confirmation screen.  
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7. Press the  
button to highlight Yes, and then press the  
button to format the card.  
Formatting Card... appears in the Image Display while  
the camera is formatting the memory card. When the  
camera has completed the formatting, the Total Images  
Summary screen is displayed (see Total Images Summary  
To remove the memory card from the camera, first turn the  
camera off. Then open the Battery/Memory card door, press  
down on the top edge of the memory card, and it will spring  
outward from the slot.  
NOTE: When you install a memory card in the camera, all  
new images and video clips will be stored on the card,  
and you will no longer be able to view images stored in  
the camera’s internal memory. To use internal memory  
and view images stored there, remove the memory card,  
or transfer the images from the internal memory to the  
memory card (see Move Images to Card on page 65).  
6. Install the software  
The HP Photosmart Software allows you to transfer images.  
NOTE: If you do not install the HP Photosmart Software, you  
can still transfer images. For details, see Using your  
NOTE: If you have trouble installing or using the  
HP Photosmart Software, see the HP Customer Care  
website: www.hp.com/support for more information.  
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Windows®  
To install the HP Photosmart Software successfully, your  
computer must have a minimum of 64MB of RAM, Windows  
x64, XP, 2000, 98, 98 SE, or Me, and Internet Explorer 5.5  
Service Pack 2 or higher. Internet Explorer 6 is  
recommended. If your computer meets these requirements,  
the installation process installs either HP Photosmart Premier  
(Windows XP only) or HP Photosmart Essential. For  
differences between these, see HP Photosmart Software on  
1. Close all programs and temporarily disable any virus  
protection software running on your computer.  
2. Insert the HP Photosmart Software CD into the CD drive of  
your computer and follow the on-screen instructions. If the  
installation screen does not appear, click Start, click Run,  
type D:\Setup.exe, where D is the letter of your CD drive,  
then click OK.  
3. When the HP Photosmart Software has finished installing,  
re-enable the virus protection software you disabled in  
Step 1.  
Macintosh  
1. Insert the HP Photosmart Software CD into the CD drive of  
your computer.  
2. Double-click the CD icon on the computer desktop.  
3. Double-click the installer icon, and then follow the on-  
screen instructions.  
Getting started  
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Camera parts  
Refer to the pages in parentheses after the part names in the  
following tables for more information about those parts.  
Back of the camera  
4
2
1
3
5
6
8
7
#
Name  
Description  
1
Image Display  
Allows you to frame pictures and video  
clips using Live View and review them  
afterward in Playback, and to view all the  
menus.  
2
Live  
View/Playback  
button  
If Live View is displayed, allows you to  
switch to Playback.  
If Playback is displayed, allows you to  
switch to Live View.  
If the Image Display is off, but the  
camera is on, allows you to turn the  
Image Display on.  
If a menu is open in the Image Display,  
allows you to close the menu.  
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#
Name  
Flash button  
Self-Timer  
Description  
3
Allows you to select between the different  
flash settings.  
4
5
Allows you to take a self-timer picture.  
Power/Memory  
light  
Solid green—Camera is on.  
Blinking green—Camera is writing to  
either the internal memory or an  
installed memory card.  
6
7
8
Battery/Memory  
card door  
Allows access to insert and remove the  
batteries and an optional memory card.  
button  
Allows you to display camera menus,  
select menu options, and confirm certain  
actions on the Image Display.  
Controller  
buttons—Allows you to scroll  
vertically through menus.  
with  
and  
buttons  
buttons—Allows you to scroll  
horizontally through menus and  
images on the Image Display.  
Zoom In (  
button)—While in Live  
View, allows you to digitally zoom the  
picture to a lower resolution while  
taking still pictures (page 25).  
Zoom Out (  
button)—While in  
Live View, allows you to digitally zoom  
the picture to a higher resolution while  
taking still pictures (page 25).  
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Top of the camera  
1
2
3
#
Name  
Description  
1
Shutter button Takes a picture.  
2
3
Wrist strap  
mount  
Allows you to attach a wrist strap to the  
camera.  
Video  
button  
Starts and stops recording a video clip.  
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Front, left side, and bottom of the  
camera  
2
1
3
7
6
5
4
#
Name  
Description  
1
Lens cover/Power Turns the camera on and off and protects  
switch (page 9) the lens when the camera is off.  
2
Self-Timer/Video Blinks during the count-down before  
light  
taking a picture when the camera is set to  
Self-Timer. Also turns on solid when  
recording video.  
3
4
Flash  
Provides additional light to improve  
picture-taking.  
USB  
connector  
Allows you to connect a USB cable from  
the camera to a USB-enabled computer or  
any PictBridge-certified printer.  
Getting started  
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#
Name  
Description  
5
Focus Mode  
switch (page 28) Macro focus mode.  
Allows you to switch between Normal and  
6
7
Tripod mount  
Allows you to mount the camera on a  
tripod.  
Microphone  
Records audio clips that are attached to  
still images and the audio portion of  
video clips.  
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Camera states  
Your camera has two main states that allow you to complete  
certain tasks.  
• Live View—Allows you to take still pictures and record  
video clips. For information about using Live View  
,
• Playback—Allows you to review the still images and  
video clips that you capture. For information about using  
Playback  
To switch between Live View and Playback states, press the  
Live View/Playback  
button.  
Camera menus  
Your camera has three menus that, when accessed, appear  
in the Image Display on the back of the camera.  
To access the menus, press the  
buttons to move to the menu you want. To select a menu  
option, use the buttons to highlight it, then press the  
button to display the menu option’s sub-menu and  
modify the settings.  
button, then use the  
To exit a menu, you can do one of the following:  
Press the Live View/Playback  
button.  
EXIT menu option  
Use the  
and press the  
buttons to scroll to the  
button.  
TIP: In the Capture and Setup Menus, you can modify  
settings by highlighting the menu option and using the  
buttons to change the setting.  
Getting started  
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The Capture Menu  
lets you  
specify settings for taking a picture  
such as image quality, ISO speed,  
and imprinting the date and time on  
the images. For information about  
using this menu, see Using the  
The Playback Menu  
lets you  
magnify and rotate images, add  
audio clips to images, select images  
for printing, and delete images. For  
information about using this menu,  
The Setup Menu  
lets you modify  
configuration settings such as  
display brightness, date and time,  
and language, among others. It  
also allows you to move images  
from the internal memory to an  
optional memory card. For  
information about using this menu, see Chapter 5, Using the  
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2 Taking pictures and  
recording video clips  
Using Live View  
The Image Display allows you to frame pictures and video  
clips using Live View. To activate Live View when the Image  
Display is off, press the Live View/Playback  
button  
until the Live View  
icon appears in the upper left corner  
of the Image Display.  
TIP: To conserve battery life, the Image Display shuts down  
during periods of inactivity when the camera is on. You  
can activate the Image Display by pressing the Live View/  
Playback  
button.  
Taking pictures and recording video clips  
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The following table describes the information that is  
displayed in Live View when the camera settings are at their  
default values and an optional memory card is installed in  
the camera. If you change other camera settings, icons for  
those settings will also be displayed in Live View.  
2 3  
1
4
5
#
Icon  
Description  
1
Live View icon, indicating the camera is in Live View.  
This icon displays for the first few seconds.  
2
3
Indicates that a memory card is installed in the  
camera  
Power indicator, such as this full battery level  
4
5
12  
Remaining pictures count (actual number depends on  
the current Image Quality setting and how much  
space remains in memory)  
5MP Image Quality setting (default is 5MP)  
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Taking still pictures  
To take a still picture:  
1. Press the Live View/Playback  
button until the Live View  
icon appears in the upper left  
corner of the Image Display, then  
frame the subject for your picture in  
the Image Display.  
2. Press the Shutter button to take the picture. The camera  
beeps after taking the picture.  
TIP: Hold the camera with both hands and gently press the  
Shutter button to reduce camera shake and prevent blurry  
pictures.  
After a picture is taken, the image appears for several  
seconds on the Image Display. This is called Instant Review.  
You can delete the image during Instant Review by pressing  
the button, then selecting This Image in the Delete  
sub-menu.  
Taking pictures and recording video clips  
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Recording video clips  
1. Press the Live View/Playback  
button until the Live  
View  
icon appears in the upper left corner of the  
Image Display, then frame the subject for your video  
using the Image Display.  
2. To start recording video, press and  
release the Video  
button on the  
top of the camera. A video  
icon, REC, a video counter, and a  
message instructing how to end the  
video appear on the Image Display.  
The Self-Timer/Video light turns on  
solid red.  
3. To stop recording video, press and release the Video  
button again; otherwise, the video will continue recording  
until the camera runs out of memory.  
After recording has stopped, the first frame of the video clip  
appears for three seconds on the Image Display. This is  
called Instant Review. You can delete the video clip during  
Instant Review by pressing the button, then selecting This  
Image in the Delete sub-menu.  
A video clip includes audio. To hear the audio portion of  
your video clips, transfer them to your computer and use the  
HP Photosmart software.  
NOTE: Digital zoom is not available while recording video  
clips.  
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Using digital zoom  
You can use digital zoom whenever you want to capture only  
a portion of the scene in the Image Display. As you zoom in,  
a yellow frame surrounds the portion of the scene you want  
to capture, allowing you to eliminate unwanted portions of  
the scene.  
1. While in Live View, press the  
button (Zoom In icon)  
to enter digital zoom.  
2. Continue to press Zoom In  
until a yellow frame surrounds  
the area of the image you want  
to capture. If you zoom in too far  
and want to zoom out, press the  
button (Zoom Out  
to enlarge the selection.  
icon)  
The resolution number on the right side of the screen also  
becomes smaller as you digitally zoom. For example,  
2.2MP appears in place of 5MP, indicating that the  
image is being captured at a size of 2.2 Megapixels.  
3. When the image is at the desired size, press the Shutter  
button to take the picture.  
4. To turn digital zoom off, press the  
button (Zoom Out  
icon) until the yellow frame disappears.  
NOTE: Digital zoom reduces the resolution of an image, so  
your picture will tend to be more pixilated or grainy than  
images taken without zoom. In situations where you need  
higher quality (such as for printing), limit the use of digital  
zoom.  
NOTE: Digital zoom is not available while recording video  
clips.  
Taking pictures and recording video clips  
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Setting the flash  
The Flash button allows you to cycle through the flash  
settings on the camera. To change the flash setting, press the  
Flash button until the desired setting appears on the Image  
Display. The following table describes each of the flash  
settings on the camera.  
Setting  
Description  
Auto  
Flash  
The camera measures the light level and uses the flash  
if necessary.  
Red-Eye The camera measures the light level and uses the flash  
with red-eye reduction if necessary (for a description of  
red-eye reduction, see Red eye on page 27).  
Flash On The camera always uses flash. If the light is behind your  
subject, you can use this setting to increase the light on  
the front of your subject. This is called fill-flash.  
Flash Off The camera will not use flash, no matter the lighting  
conditions. Use this setting to capture poorly lit subjects  
that are beyond the flash range. Exposure times may  
be increased when using this setting, so you should use  
a tripod to avoid blurry pictures from camera shake.  
NOTE: The flash is not available in Sunset mode nor is it  
available while recording video clips.  
If the flash setting is anything other than the default Auto  
Flash setting, the icon for the setting will appear in the Live  
View screen. The new setting remains in effect until it is  
changed again or until the camera is turned off. The flash  
setting resets to the default Auto Flash setting when you turn  
the camera off.  
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Red eye  
The red-eye phenomenon is caused by light from the flash  
reflecting off the subjects’ eyes, which sometimes makes a  
human’s eyes appear red or an animal’s eyes appear green  
or white in the captured image. When you use a flash setting  
with red-eye reduction, the camera flashes quickly up to three  
times to cause the subject’s pupils to contract, thus reducing  
the effect of the red-eye phenomenon, before the camera  
uses the main flash. It will take longer to take a picture using  
red-eye reduction, because the shutter is delayed for the  
additional flashes. Therefore, make sure your subjects wait  
for the additional flashes.  
Taking pictures and recording video clips  
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Using the focus modes  
Focus modes change the focal distance of the camera to  
make it possible to take pictures of objects that are close to  
or far away from the camera.  
To change the focus mode, slide the Focus Mode switch on  
the front of the camera. The following table describes both of  
the focus mode settings on the camera.  
Setting  
Description  
Normal Use Normal mode when you need to take pictures of  
subjects more than 1 m (39 in) away.  
Macro  
Use Macro mode to take close-up pictures of subjects  
less than 1 m (39 in) away. In this mode, the camera  
will focus at a distance range of 60 cm to 1m  
(24 to 39 in), and the Macro icon appears on the  
image display.  
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Using the self-timer settings  
1. Secure the camera to a tripod or set it on a stable  
surface.  
2. Press the Timer  
button. Self-Timer  
appears in the  
Image Display.  
3. Frame the subject (see page 21).  
4. The next steps depend on whether you are capturing a  
still picture or recording a video clip.  
For Still Pictures:  
Press the Shutter button. A countdown appears on the  
screen and the Self-Timer/Video light blinks for 10  
seconds before the camera takes the picture.  
For Video Clips:  
To start recording video, press the Video  
button and  
then release it. A 10-second countdown appears on the  
Image Display. The Self-Timer/Video light on the front of  
the camera then blinks for 10 seconds before the camera  
starts recording the video.  
To stop recording the video clip, press the Video  
button again; otherwise, the video will continue recording  
until the camera runs out of memory.  
The self-timer setting resets to the default Normal setting after  
the picture is taken or the video clip is recorded.  
Taking pictures and recording video clips  
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TIP: If you are taking still images in low light with or without  
a tripod, you can use the self-timer setting to avoid blurry  
images caused by camera shake. Place the camera on a  
steady surface or a tripod, frame your picture, then press  
the Shutter button all the way down and remove your  
hands from the camera. The camera will wait 10 seconds  
before taking the image, eliminating any possibility of  
your shaking the camera when you press the Shutter  
button.  
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Using the Capture Menu  
The Capture Menu allows you to adjust various camera  
settings that affect the characteristics of the images and  
video clips you capture with your camera.  
1. To display the Capture Menu, press the  
button if Live  
View is on. If Live View is not on, press the Live View/  
Playback  
button, and then press the  
button.  
2. Use the  
buttons to scroll through the Capture Menu  
options.  
3. Either press the  
button to select a highlighted option  
buttons to  
and display its sub-menu, or use the  
change the setting for the highlighted option without  
going to its sub-menu.  
4. Within a sub-menu, use the  
button to change the setting for the Capture Menu  
option.  
buttons and then the  
5. To exit the Capture Menu, press the Live View/Playback  
button. For other ways to exit a menu, see  
Taking pictures and recording video clips  
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Shooting Modes  
This setting provides a pre-defined set of camera settings that  
are optimized for taking still pictures of certain scene types to  
give you better results. In each shooting mode, the camera  
selects the best settings, such as the ISO speed and shutter  
speed, optimizing them for the particular scene or situation.  
NOTE: The shooting mode does not apply when you are  
recording video clips.  
1. In the Capture Menu (page 31), select Shooting Mode.  
2. In the Shooting Mode sub-menu,  
use the  
highlight a setting.  
3. Press the button to save the  
buttons to  
setting and return to the Capture  
Menu.  
The following table explains the Shooting Mode settings in  
more detail:  
Setting  
Description  
Auto  
Mode  
Use Auto Mode when you need to take a good shot  
quickly, and do not have time to select a special  
shooting mode on the camera. Auto Mode works well  
for most shots in normal situations. The camera  
automatically selects the best ISO speed and shutter  
speed for the scene.  
Action  
Use Action mode to capture sporting events, moving  
cars, or any scene where you want to stop the action.  
The camera uses fast shutter speeds and higher ISO  
speeds to stop motion.  
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Setting  
Description  
Landscape Use Landscape mode to capture scenes with deep  
perspective, such as mountains or city skylines, when  
you want the foreground and the background to be in  
focus. The camera uses lower ISO and operates with  
higher saturation for a more vivid effect.  
Portrait Use Portrait mode for pictures that have one or more  
people as their primary subject. The camera optimizes  
color combined with lower sharpness for a more  
natural effect.  
Sunset  
Use Sunset mode to capture outdoor scenes at sunset.  
This mode starts the focus at infinity and sets the flash  
to Flash Off. This mode improves the saturation of  
sunset colors and retains the warmth of the scene with  
a bias towards the orange colors of the sunset.  
If the shooting mode setting is anything other than the default  
Auto Mode setting, the icon for the setting will appear in the  
Live View screen. The new setting remains in effect until it is  
changed again or until the camera is turned off. The  
shooting mode setting resets to the default Auto Mode setting  
when you turn the camera off.  
Taking pictures and recording video clips  
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Image Quality  
This setting allows you to set the resolution and JPEG  
compression of the still images you capture with your  
camera. The Image Quality sub-menu has five settings.  
1. In the Capture Menu (page 31), select Image Quality.  
2. In the Image Quality sub-menu,  
use the  
a setting.  
buttons to highlight  
3. Press the  
button to save the  
setting and return to the Capture  
Menu.  
The Image Quality setting affects  
both the quality of the images and the number of images  
that can be stored either in the camera’s internal memory or  
on an optional memory card. For example, the 5MP Best  
setting results in the highest quality images, but consumes  
more memory space than the next lower setting, 5MP.  
Likewise, many more still images can be stored in memory at  
the 3MP, 1MP or VGA settings than at 5MP; however, these  
settings result in lower quality images.  
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The following table explains the Image Quality settings in  
more detail:  
Setting  
Description  
5MP Best Images will be full resolution and have the lowest  
compression. This setting produces very high quality  
images and uses the most memory. This setting is  
recommended if you plan to print images up to 297  
by 420 mm (11 by 17 in).  
5MP  
Images will be full resolution and have medium  
compression. This setting produces high quality  
images, but uses less memory than the 5MP Best  
setting above. This is the default setting and is  
recommended if you plan to print images up to a size  
of 210 by 297 mm (8.5 by 11 in).  
3MP  
VGA  
Images will be medium resolution and have medium  
quality and compression. This is a memory-efficient  
setting and is recommended if you plan to print  
images up to a size of 130 by 180 mm (5 by 7 in).  
Images will be 640 by 480 (lowest) resolution and  
have medium compression. This is the most memory-  
efficient setting, but produces lower quality images.  
This setting is good for images you want to send via  
e-mail or post to the Internet.  
The Pictures remaining count at the bottom of the Image  
Quality sub-menu screen updates when you highlight each  
setting. See Memory capacity on page 123 for more  
information about how the Image Quality setting affects the  
number of images that can be saved in the internal memory  
in the camera.  
Taking pictures and recording video clips  
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The Image Quality setting will appear in the Live View  
screen. The new setting remains in effect until it is changed  
again, even when you turn the camera off.  
NOTE: When you use digital zoom, the resolution is further  
reduced as you zoom in. See Using digital zoom on  
NOTE: Image Quality settings do not apply when recording  
video clips.  
Date & Time Imprint  
This setting imprints either the date or the date and time of  
when the image was captured in the lower left-hand corner  
of the image. After you select either of the Date & Time  
Imprint settings, the date or date and time will be imprinted  
on all subsequent still images that are captured, not on  
previously captured images.  
After you have taken a picture using either the Date Only or  
Date & Time setting, the date or date and time that is  
imprinted on the image cannot be removed later.  
TIP: Verify that the date and time setting is correct before  
using this feature (see Date & Time on page 62).  
1. In the Capture Menu (page 31),  
select Date & Time Imprint.  
2. In the Date & Time Imprint sub-  
menu, use the  
highlight a setting.  
buttons to  
3. Press the  
button to save the  
setting and return to the Capture  
Menu.  
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The following table explains the settings in more detail:  
Setting  
Off  
Description  
The camera will not imprint a date or date & time  
on the image.  
Date Only The camera will permanently imprint the date in the  
lower left-hand corner of the image.  
Date & Time The camera will permanently imprint the date and  
time in the lower left-hand corner of the image.  
If the new setting is anything other than the default Off  
setting, the icon for the setting will appear in the Live View  
screen. The new setting remains in effect until it is changed  
again, even when you turn the camera off.  
NOTE: The Date and Time setting does not apply when  
recording video clips.  
Taking pictures and recording video clips  
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EV Compensation  
In difficult lighting conditions, you can use EV (Exposure  
Value) Compensation to override the automatic exposure  
setting that the camera makes.  
EV Compensation is useful in scenes that contain many light  
objects (like a white object against a light background) or  
many dark objects (like a black object against a dark  
background). Scenes containing many light objects or  
many dark objects could turn out gray without the use of  
EV Compensation. For a scene with many light objects,  
increase the EV Compensation to a positive number to  
produce a brighter result. For a scene with many dark  
objects, decrease the EV Compensation to darken the scene  
to be closer to black.  
1. In the Capture Menu (page 31), select EV Compensation.  
2. In the EV Compensation sub-  
menu, use the  
buttons to  
change the EV setting in 0.33  
steps from -2.0 to +2.0. The  
new setting is applied to the Live  
View screen behind the menu,  
so you can see the effect each  
setting will have on the picture.  
3. Press the  
button to save the setting and return to the  
Capture Menu.  
If the setting is anything other than the default setting of 0.0,  
the number value will appear in the Live View screen next to  
the  
icon. The new setting remains in effect until it is  
changed again or until the camera is turned off. The EV  
Compensation setting resets to the default 0.0 setting when  
you turn the camera off.  
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White Balance  
Different kinds of lighting conditions cast different colors. For  
example, sunlight is more blue, while indoor tungsten light is  
more yellow. Scenes dominated by a single color may  
require an adjustment of the white balance setting to help the  
camera reproduce colors more accurately and ensure that  
whites appear white in the final image. You can also adjust  
the white balance to produce creative effects. For example,  
using the Sun setting can produce a warmer look to the  
image.  
1. In the Capture Menu (page 31), select White Balance.  
2. In the White Balance sub-menu,  
use the  
buttons to highlight  
a setting. The new setting is  
applied to the Live View screen  
behind the menu, so you can  
see the effect each setting will  
have on the picture.  
3. Press the  
button to save the setting and return to the  
Capture Menu.  
The following table explains the settings in more detail:  
Setting  
Auto  
Description  
The camera automatically identifies and corrects for  
scene illuminance. This is the default setting.  
Sun  
The camera balances color assuming the subject is  
outdoors under sunny or bright cloudy conditions.  
Shade  
The camera balances color assuming the subject is  
outdoors in shade, in dark cloudy conditions, or at  
dusk.  
Taking pictures and recording video clips  
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Setting  
Description  
Tungsten The camera balances color based on incandescent or  
halogen lighting (typically found in homes).  
Fluorescent The camera balances color based on fluorescent  
lighting.  
If the setting is anything other than the default Auto setting,  
the icon for the setting will appear in the Live View screen.  
The new setting remains in effect until it is changed again or  
until the camera is turned off. The White Balance setting  
resets to the default Auto setting when you turn the camera  
off.  
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ISO Speed  
This setting adjusts the sensitivity of the camera to light.  
When ISO Speed is set to the default Auto setting, the  
camera selects the best ISO speed for the scene.  
Lower ISO speeds will capture images with the least amount  
of grain (or noise), but result in slower shutter speeds. If  
taking a picture in low light conditions without a flash at ISO  
100, you may want to use a tripod. In contrast, higher ISO  
numbers allow faster shutter speeds, and can be used when  
taking pictures in dark areas without a flash, or when taking  
pictures of fast moving objects. Higher ISO speeds produce  
pictures with more grain (or noise).  
1. In the Capture Menu (page 31),  
select ISO Speed.  
2. In the ISO Speed sub-menu, use  
the  
setting.  
buttons to highlight a  
3. Press the  
button to save the  
setting and return to the Capture  
Menu.  
If the setting is anything other than the default Auto setting,  
the icon for the setting (as shown in the ISO Speed sub-menu)  
will appear in the Live View screen. The new setting remains  
in effect until it is changed again or until the camera is  
turned off. The ISO Speed setting resets to the default Auto  
setting when you turn the camera off.  
NOTE: The ISO Speed setting does not apply when  
recording video clips.  
Taking pictures and recording video clips  
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3 Reviewing images and  
video clips  
You can use Playback to review the images and video clips  
stored in your camera.  
In addition, the Playback Menu allows you to view  
thumbnails of images or magnify images so you can take a  
closer look at them on the camera, delete images or video  
clips, and manipulate images. To do these things and more,  
Using Playback  
1. Press the Live View/Playback  
button until the  
icon appears in the upper left corner of the  
Image Display.  
2. Use the  
Playback  
buttons to scroll through your images and  
video clips. Press and hold either of the  
scroll faster.  
buttons to  
For video clips, indicated by the video  
icon, you see  
only the first frame for the first 2 seconds. They then begin  
playing automatically.  
3. To change to Live View after reviewing your images and  
video clips, press the Live View/Playback  
again.  
button  
NOTE: To hear audio clips that have been attached to your  
still images or listen to the audio associated with video  
clips, transfer them to your computer and use the HP  
Photosmart Premier Software.  
Reviewing images and video clips  
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During Playback, the Image Display also indicates  
additional information about each image or video clip. The  
following table describes this information.  
1
2
3
4
5
7
6
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#
Icon  
Description  
1
Playback icon, indicating the camera is in  
Playback. This icon displays for the first few  
seconds.  
2
3
4
Displays only when an optional memory card is  
installed in the camera.  
Power indicator, such as this full battery level  
indicator (see Power indicators on page 108).  
Displays for the first few seconds when you enter  
Playback to indicate that you can scroll through  
the images or video clips using the  
buttons.  
5
6
Indicates this image has been selected for printing  
2 copies (see Print on page 52).  
2
Shows the number of this image or video clip out  
of the total number of images and video clips that  
are stored in memory.  
17 of 43  
0:29  
7
Shows the recorded length of this audio or  
video clip.  
Indicates this image has an audio clip  
attached.  
or  
Indicates this is a video clip.  
Reviewing images and video clips  
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Total Images Summary Screen  
When you press the button while  
viewing the last image, the Total  
Images Summary screen appears  
showing the number of pictures  
taken, and the number of pictures  
remaining. A counter indicating the  
total number of images selected for  
printing  
is shown in the upper left-hand corner of the  
screen. In addition, icons are shown in the upper right-hand  
corner of the screen for an optional memory card if installed  
(indicated by the SD icon  
) and the power indicator (see  
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Using the Playback Menu  
The Playback Menu allows you to delete still images or video  
clips, undelete images, and format the camera’s internal  
memory or optional memory card. Additionally, you can  
record audio clips to attach to an image, view thumbnails,  
magnify and rotate images, and select images for printing.  
1. To display the Playback Menu, press the  
button while  
you are in Playback. If you are not currently in Playback,  
press the Live View/Playback  
are in Playback, then press the  
button until you  
button.  
2. Use the  
buttons to highlight the Playback Menu  
option that you want to use on the left side of the Image  
Display. The Playback Menu options are explained later  
in this section.  
3. Move to the image or video clip you want to use by  
pressing the  
buttons. This makes it easy to perform the  
same action on several images or video clips, such as  
deleting multiple images or video clips.  
4. Select the highlighted Playback Menu option by pressing  
the  
button. Follow the instructions on the screen to  
complete the selected task.  
5. To exit the Playback Menu, press the Live View/Playback  
button. For other ways to exit a menu, see  
Reviewing images and video clips  
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The following table summarizes the Playback Menu options.  
1
2
3
6
7
4
5
#
Icon  
Description  
1
Delete—Presents a sub-menu where you can delete  
the current image or video clip, delete all images  
and video clips, format the internal memory or an  
optional memory card, and undelete the last deleted  
2
View Thumbnails—Displays a thumbnail view of  
images and video clip frames on the Image Display.  
3
4
Magnify—Magnifies the currently displayed image.  
Print—Allows you to specify the number of copies of  
the currently displayed image to print when  
connected to a computer or printer. (See Print on  
5
6
7
Rotate—Rotates the currently displayed still image in  
90 degree increments. (See Rotate on page 53.)  
Record Audio—Records an audio clip to attach to  
EXIT—Exits the Playback Menu.  
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Delete  
In the Playback Menu (page 47),  
when you select Delete, the Delete  
sub-menu displays. Use the  
buttons to highlight an option, and  
then press the  
button to select it.  
The Delete sub-menu provides the  
following options:  
• Cancel—Returns you to the Playback Menu without  
deleting the currently displayed image or video clip.  
• This Image—Deletes the currently displayed image or  
video clip.  
• All Images (in Memory/on Card)—Deletes all of the  
images and video clips either in internal memory, or on  
an optional memory card that is installed in the camera.  
• Format (Memory/Card)—Deletes all of the images, video  
clips, and files in internal memory or on an optional  
memory card, and then formats the internal memory or  
memory card. To help prevent corrupted cards and  
images, use Format Card to format optional memory  
cards before you use them for the first time, and when you  
want to delete all of the images and video clips stored on  
them.  
• Undelete Last—Recovers the most recently deleted image.  
(This option is only displayed after a Delete operation has  
been performed.) You can recover only the most recently  
deleted image. Once you proceed to another operation,  
such as powering off the camera or taking another  
picture, the delete operation you performed is permanent,  
and the image is no longer recoverable.  
Reviewing images and video clips  
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Viewing thumbnails  
In the Playback Menu (page 47), when you select View  
Thumbnails you can view the still images you have taken and  
the first frames of the video clips you have recorded  
arranged in a matrix of nine thumbnail images and video  
clip frames per screen.  
1. In the Playback Menu, select  
View Thumbnails. A Thumbnail  
view of up to nine images and  
video clip frames appears on  
the Image Display. A yellow  
border surrounds the current  
image or video clip frame.  
2. Use the  
next thumbnail.  
3. Use the  
buttons to scroll horizontally to the previous or  
buttons to scroll vertically to the thumbnail  
directly above or below the current thumbnail.  
4. Press the button to exit Thumbnail view and return to  
Playback. The current image or video clip (that was in the  
yellow border in Thumbnail view) is displayed in full view  
on the Image Display again.  
At the bottom of the Image Display, a print icon indicates  
that the current image has been selected for printing, an  
audio icon signifies that an audio clip is attached to this still  
image, and a video icon signifies that the image is a video  
clip.  
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Magnifying images  
In the Playback Menu (page 47),  
when you select Magnify, the  
currently displayed image is  
automatically magnified 2x. The  
center portion of the magnified  
image is displayed.  
1. In the Playback Menu, select Magnify.  
2. To pan around the magnified image, use the  
and  
buttons.  
3. To increase magnification to 4x, press the  
button.  
Press the  
button again to return to normal  
magnification.  
4. Press the  
Playback.  
button to exit Magnify and return to  
NOTE: You can only magnify still images; video clips cannot  
be magnified.  
Reviewing images and video clips  
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Print  
In the Playback Menu (page 47), when you select Print, the  
camera displays a sub-menu that allows you to select a still  
image for printing.  
1. In the Playback Menu, select  
Print. The Print selection screen  
appears on the Image Display  
with the number of copies to  
print displayed in the center of  
the screen.  
2. Use the  
or decrease the number of copies to print.  
3. Use the buttons to select additional images to print.  
4. After you have selected the images to be printed, press  
the button to return to the Playback Menu.  
buttons to increase  
Images selected for printing will be printed when you  
connect your camera to a PictBridge-certified printer (see  
computer with the HP Photosmart Software installed (see  
NOTE: Print is not available for video clips.  
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Rotate  
In the Playback Menu (page 47), when you select Rotate, the  
camera displays a sub-menu that allows you to rotate the  
image in 90-degree increments.  
1. In the Playback Menu, select Rotate.  
2. Use the  
buttons to rotate the image clockwise or  
counter-clockwise. The image rotates in the Image  
Display.  
3. After you have rotated the image to the desired  
orientation, press the  
new orientation.  
button to save image in the  
NOTE: Rotate is not available for video clips.  
Reviewing images and video clips  
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Record Audio  
In the Playback Menu (page 47), when you select Record  
Audio, you can attach an audio clip to a still picture you  
have already taken, or you can replace an audio clip  
already attached to an image.  
1. In the Playback Menu, select Record Audio. Audio  
recording starts immediately.  
2. To stop recording, press the  
button; otherwise, the  
audio continues to record until the camera runs out of  
memory.  
If the currently displayed image already has an audio clip  
attached to it, the Record Audio sub-menu is displayed when  
you select Record Audio. This sub-menu lists these options:  
• Keep Current Clip—Retains the current audio clip and  
returns to the Playback Menu.  
• Record New Clip—Begins to record audio, replacing the  
previous audio clip.  
• Delete Clip—Deletes the current audio clip and returns to  
the Playback Menu.  
TIP: To hear audio clips, transfer the images to which they  
are attached to your computer and use the HP Photosmart  
Premier Software.  
NOTE: Record Audio is not available for video clips because  
video clips already have audio recorded.  
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4 Transferring and  
printing images  
Transferring images to a computer  
TIP: You can also perform this task using a memory card  
1. Confirm that the HP Photosmart Software is installed on  
your computer (see Install the software on page 12). To  
transfer images to a computer that does not have the  
HP Photosmart Software installed on it, see Using your  
2. Your camera came with a  
special USB cable for  
connecting the camera to a  
computer. Connect the  
larger end of that USB  
cable to the computer.  
3. Open the door on the side  
of the camera nearest the  
lens and connect the  
smaller end of the USB  
cable to the USB connector on the camera.  
Transferring and printing images  
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4. Turn on the camera.  
On Windows: The HP Photosmart Software provides  
the download functionality. In the Transfer Images  
from Camera/Card screen, click Start Transfer. The  
images are transferred to the computer. When the  
Image Action Summary screen appears on the  
computer, you can disconnect the camera from the  
computer.  
On Macintosh: The application configured in Image  
Capture Preferences (HP Photosmart Mac or iPhoto)  
provides the download functionality. When the  
download is complete, you can disconnect the camera  
from the computer.  
Printing images directly from the  
camera  
You can connect the camera directly to any  
PictBridge-certified printer to print images. To  
determine if your printer is PictBridge-certified,  
look for the PictBridge logo on your printer.  
1. Check that the printer is turned on. There should be no  
blinking lights on the printer or error messages displayed  
about the printer. Load paper into the printer, if needed.  
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2. Using the USB cable that  
came with your camera,  
connect the larger end of  
the USB cable to the  
corresponding connector on  
the PictBridge-certified printer.  
TIP: The PictBridge connector is  
usually located on the front of  
the printer.  
3. Turn your camera on and  
make sure the camera’s USB Configuration setting is set to  
Digital Camera (see USB Configuration on page 63).  
4. Open the door on the side of the camera nearest the lens  
and connect the smaller end of the USB cable to the USB  
connector on the camera.  
5. When the camera is connected  
to the printer, a Print Setup menu  
displays on the camera. If you  
already selected images to print  
using the camera Playback  
Menu, the number of images  
selected is shown. Otherwise,  
Images: ALL is displayed.  
6. To change the settings in the Print Setup menu, use the  
buttons on the camera to select a menu option, then  
use the  
buttons on the camera to change the setting.  
7. When the settings are correct, press the  
button on  
the camera to begin printing.  
After connecting the camera to the printer, you can print the  
images you have selected for printing or all images in the  
camera.  
Transferring and printing images  
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TIP: Printing directly from the camera has the following  
limitation:  
You cannot print video clips directly to a printer. Transfer  
these to the computer using the HP Photosmart Software  
NOTE: If you connect the camera to a non-HP printer and  
encounter problems with printing, contact your printer  
manufacturer. HP does not provide customer support for  
non-HP printers.  
In addition to the method described in this section, you can  
also print images directly from the printer using the following  
method:  
• If you have an optional memory card that has images  
or video clips stored on it that you want to print and  
your printer has a memory card slot, remove the  
optional memory card from the camera and insert it  
into the printer’s memory card slot to print the images  
or video clips. If your printer can print video clips, you  
can insert the memory card directly in the printer’s  
memory card slot and print the video clip. See your  
printer’s manual for specific instructions.  
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5 Using the Setup Menu  
The Setup Menu allows you to adjust a number of camera  
settings, such as the camera sounds, date and time, and the  
configuration of the USB.  
1. While in Live View, press the Live View/Playback  
button, and then press the  
2. Scroll to the Setup Menu tab using the  
button.  
buttons.  
3. Use the  
buttons to scroll through the Setup Menu  
options.  
4. Either press the  
button to select a highlighted option  
buttons to  
and display its sub-menu, or use the  
change the setting for the highlighted option without  
going to its sub-menu.  
5. Within a sub-menu, use the  
button to change the setting for the Setup Menu  
option.  
buttons and then the  
6. To exit the Setup Menu, press the Live View/Playback  
button. For other ways to exit a menu, see  
Using the Setup Menu  
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Display Brightness  
This setting allows you to adjust the brightness of the Image  
Display for the viewing conditions. You can use this setting to  
increase the brightness for harsh lighting environments, or  
reduce the brightness to extend battery life.  
The default Display Brightness setting is Medium.  
1. In the Setup Menu (page 59), select Display Brightness.  
2. In the Display Brightness  
sub-menu, highlight the  
brightness level you prefer for the  
Image Display. The new setting is  
applied to the Live View screen  
behind the menu so you can see  
the effect the setting will have on  
the display brightness.  
3. Press the  
Setup Menu.  
button to save the setting and return to the  
The new setting remains in effect until it is changed again,  
even when you turn the camera off.  
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Camera Sounds  
Camera sounds are the sounds that the camera makes when  
you turn it on, press a button, or take a picture. Camera  
sounds are not the audio sounds recorded with images or  
video clips.  
The default Camera Sounds setting is On.  
1. In the Setup Menu (page 59), select Camera Sounds.  
2. In the Camera Sounds sub-menu,  
highlight Off or On.  
3. Press the  
button to save the  
setting and return to the Setup  
Menu.  
The new setting remains in effect  
until it is changed again, even when  
you turn the camera off.  
Using the Setup Menu  
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Date & Time  
This setting allows you to set the date/time format, as well as  
the current date and time for the camera. This is usually  
done when you first set up the camera; however, you may  
need to re-set the date and time when you are travelling to  
different time zones, after the camera has been without  
power for an extended time, or if the date or time is  
incorrect.  
The date/time format chosen will be used to display the date  
information in Playback. Also, the format chosen in this  
setting is what is used in the Date & Time Imprint feature (see  
1. In the Setup Menu (page 59), select Date & Time.  
2. In the Date & Time sub-menu,  
adjust the value of the  
highlighted selection by using  
the  
3. Press the  
buttons.  
buttons to move to  
the other selections.  
4. Repeat Steps 2 and 3 until the  
correct date/time format, date, and time are set.  
5. Press the  
Setup Menu.  
button to save the setting and return to the  
The date/time format setting remains in effect until it is  
changed again, even when you turn the camera off. The  
date and time settings also remain current as long as the  
camera batteries that are installed have a charge, or the  
batteries are removed for less than 10 minutes. If the camera  
is without batteries for a prolonged period, you may be  
prompted to update the date and time the next time you  
power on the camera.  
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USB Configuration  
This setting determines how the camera is recognized when  
connected to a computer.  
1. In the Setup Menu (page 59),  
select USB.  
2. In the USB Configuration  
sub-menu, highlight one of these  
two choices:  
Digital Camera—Causes the  
computer to recognize the  
camera as a digital camera using the Picture Transfer  
Protocol (PTP) standard. This is the default setting on  
the camera, and the setting needed to configure the  
camera for printing to a PictBridge-certified printer.  
Disk Drive—Causes the computer to recognize the  
camera as a disk drive using the Mass Storage Device  
Class (MSDC) standard. Use this setting to transfer  
images to a Windows 2000, 98SE, or Me computer  
that does not have the HP Photosmart Software  
may be unable to use this setting with a Windows 98  
computer that does not have the HP Photosmart  
Software installed on it.  
3. Press the  
Setup Menu.  
button to save the setting and return to the  
The new setting remains in effect until it is changed again,  
even when you turn the camera off.  
Using the Setup Menu  
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Language  
This setting allows you to set the language used in the  
camera interface, such as the text in menus.  
1. In the Setup Menu (page 59),  
select  
.
2. In the Language sub-menu, use  
the and buttons to  
highlight the language you want  
to use.  
3. Press the  
button to save the  
setting and return to the Setup Menu.  
The new setting remains in effect until it is changed again,  
even when you turn the camera off.  
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Move Images to Card  
This option allows you to move images from the internal  
memory to an optional memory card that you have installed  
page 11). This option is available in the Setup Menu if an  
optional memory card is installed in the camera and the  
internal memory contains at least one image.  
1. In the Setup Menu (page 59), highlight Move Images to  
Card... and press the  
button.  
2. A confirmation screen appears in the Image Display.  
• If there is room on the memory card for all the images  
in internal memory, the confirmation screen asks if you  
want to move all the images.  
• If only some of the images will fit, the confirmation  
screen tells you how many images it can move and  
asks if you want to move them.  
• If no images can be moved to the memory card, the  
confirmation screen displays CARD FULL.  
3. To move the images, highlight Yes and press the  
button.  
During the move, a progress bar is shown. All of the images  
that are successfully moved to the memory card are then  
deleted from the camera’s internal memory. When the move  
is complete, you return to the Setup Menu.  
Using the Setup Menu  
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Reset Settings  
This option allows you to reset the camera to the factory  
default settings.  
1. If you have an optional memory card in the camera,  
remove the memory card (see page 12).  
2. In the Setup Menu (page 59), select Reset Settings....  
3. In the Reset All Settings? sub-menu, highlight one of these  
two choices:  
Cancel—Exits the menu without resetting any of the  
settings.  
Yes—Resets all camera settings to their default value in  
the Capture Menu and Setup Menu (except Date &  
Time, Language, and USB Configuration).  
4. Press the  
Setup Menu.  
button to reset settings and return to the  
5. If you removed an optional memory card in Step 1,  
replace the memory card.  
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6 Troubleshooting and  
support  
This chapter contains information on the following topics:  
Resetting the camera (page 68)  
HP Photosmart Software, including system requirements  
for HP Photosmart Essential and Premier (page 69)  
Using the camera without installing the HP Photosmart  
Software (page 69)  
Possible problems, causes, and solutions (page 76)  
Error messages on the camera (page 88)  
Error messages on the computer (page 98)  
Getting assistance from HP, including web and phone  
support (page 100)  
NOTE: For more information about solutions to problems  
mentioned here, as well as any other issues you might  
have with your camera or the HP Photosmart Software,  
see the HP Customer Care website:  
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Resetting the camera  
If your camera does not respond when you press any  
buttons, try resetting the camera as follows:  
1. Turn off the camera.  
2. If you have an optional memory card installed, remove it.  
(Although removing an optional memory card is not  
necessary for performing the reset, it eliminates the  
memory card as a possible cause of the problem.)  
3. Remove the batteries from the camera for 5 to 10  
seconds.  
4. Reinsert the batteries and close the Battery/Memory card  
door.  
5. After verifying that the camera works without an optional  
memory card, turn off the camera and reinsert the card if  
you have one.  
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HP Photosmart Software  
The HP Photosmart Software provides features for transferring  
images and video clips to your computer, as well as features  
for modifying stored images (remove red eyes, rotate, crop,  
resize, adjust image quality, and more).  
The CD that came with your camera contains the following  
versions of HP Photosmart Software:  
HP Photosmart Premier Software (for Windows XP and  
Windows x64 systems with at least 128 MB of RAM).  
This version of the software includes some extra features  
such as playing audio and video clips.  
HP Photosmart Essential Software (for Windows 98,  
98SE, and Me systems, Windows 2000 systems, and for  
Windows XP and x64 systems). This version does not  
have all of the extra features in the HP Photosmart Premier  
version.  
HP Photosmart Mac Software (for Macintosh systems).  
To learn more about the software features and how to use  
them, see the Help feature in the HP Photosmart Software.  
Using your camera without  
installing the HP Photosmart  
Software  
You can still transfer images and video clips from the camera  
to your computer without installing the HP Photosmart  
Software. However, the process for transferring will be  
different, since normally the HP Photosmart Software handles  
this task. See the following section for details.  
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Transferring images to a computer  
without HP Photosmart Software  
If you do not, or cannot, install HP Photosmart Software on  
your computer, there are three ways to transfer images from  
your camera to the computer:  
Connect your camera to the computer as a Digital  
Camera (Windows XP or Mac OS X only)  
Use a memory card reader  
Configure the camera as a disk drive  
Connecting your camera as a digital camera  
If you have a Windows XP system, or a Mac OS X system,  
simply connect the camera to your computer directly, and the  
operating system will launch a program to help you transfer  
images. Check that your camera USB Configuration in the  
Setup Menu is set to Digital Camera (see page 63), and  
connect the camera to your computer with the USB cable.  
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Using a memory card reader  
If you are using a memory card in your camera, you can  
simply remove it from the camera and put it in a memory  
card reader (purchased separately). The memory card  
reader acts just like a floppy disk drive or CD-ROM drive. In  
addition, some computers and HP Photosmart printers have  
memory card slots built into them, and you can use these  
memory card slots as you would use a regular memory card  
reader to save images to the computer.  
Transferring images to a Windows computer using a  
memory card reader  
1. Remove the memory card from your camera and insert it  
into the memory card reader (or the memory card slot in  
your computer or printer).  
2. Right-click on the My Computer icon on your desktop,  
then select Explore from the menu.  
3. A screen appears that shows a list of disk drives under My  
Computer. The memory card shows up as a removable  
disk drive. Click on the + sign just to the left of the  
removable disk.  
4. Two directories (folders) appear under the removable  
disk. Click on the + sign next to the folder called DCIM,  
and a subdirectory for your camera should appear.  
When you click on the subdirectory under DCIM, the list  
of your images should appear on the right side of the  
Explorer screen.  
NOTE: You may have more than one folder in your DCIM  
directory. If you cannot locate the images, check all the  
folders in the DCIM directory.  
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5. Select all the images (in the Edit pull-down menu click on  
Select All), then copy them (in the Edit menu click on  
Copy).  
6. Click on the Local Disk under My Computer. You are now  
working in your computer’s hard disk drive.  
7. Create a new folder under Local Disk (go to the File pull-  
down menu and click on New, then click on Folder. A  
folder called New Folder appears in the right side of the  
Explorer screen). While the text of this new folder is  
highlighted, you can type in a new name (for example,  
Pictures). To change the name of the folder later, you can  
simply right-click on the folder name, choose Rename  
from the menu that appears, then type in the new name.  
8. Click on the new folder you just created, then go to the  
Edit pull-down menu and click on Paste.  
9. The images you copied in Step 5 are pasted into this new  
folder on your computer’s hard drive. To verify that the  
images were successfully transferred from the memory  
card, click on the new folder. You should see the same list  
of files in that folder that you saw when you looked at  
them on the memory card (Step 4).  
10. When you have verified that the images were  
successfully transferred from the memory card to your  
computer, put the card back in your camera. To free up  
space on the card, you can either delete the images or  
format the card (under the Delete option in the Playback  
Menu in the camera).  
NOTE: It is recommended that you format the card rather  
than delete the images because it will help prevent  
corrupted images or cards.  
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Transferring images to a Macintosh computer using a  
memory card reader  
1. Remove the memory card from your camera and insert it  
into the memory card reader (or the memory card slot in  
your computer or printer).  
2. Depending on your computer configuration and/or the  
version of the Mac OS you are running, an application  
called either Image Capture or iPhoto will launch  
automatically and guide you through the process of  
transferring images from your camera to your computer.  
• If the Image Capture application is launched, click on  
either the Download Some or Download All button to  
transfer the images to your computer. By default, the  
images will be put in the Pictures or Movies folder  
(depending on which kind of file they are).  
• If the iPhoto application is launched, click on the  
Import button to transfer the images to your computer.  
The images will be stored in the iPhoto application, so  
to access the images later, simply run iPhoto.  
• If no application launches automatically or if you want  
to copy the images manually, look on the desktop for  
a disk drive icon which represents the memory card,  
then copy the images from there to your local hard  
drive. For more information about how to copy files,  
visit Mac Help, the help system included with your  
computer.  
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Configuring the camera as a disk drive  
You can set up your camera to function as a disk drive when  
it is connected to your computer, so you can transfer images  
without using the HP Photosmart Software.  
NOTE: Recommended for Windows 2000, Me, and 98 SE  
computers. You may be unable to use this method with  
Windows 98 computers.  
1. Set your camera to act as a Disk Drive (you only need to  
do this step once):  
a. Turn the camera on, press the  
the button to navigate to the Setup Menu  
b. Use the button to highlight the USB menu option,  
then use the button to select Disk Drive.  
button, then use  
.
c. Press the Live View/Playback  
the Setup Menu.  
button to exit  
2. Connect the camera to your computer using the USB  
cable.  
3. At this point, the process is the same as described in  
Using a Memory Card Reader onpages 71, 73. On  
Windows computers, the camera will appear as a  
removable disk in the Windows Explorer screen. On  
Macintosh computers, either the Image Capture or iPhoto  
application will launch automatically.  
4. When you have finished transferring images from the  
camera to the computer, simply disconnect the camera  
from the computer. If your computer is running Windows  
2000 or XP and you get an Unsafe Removal warning,  
disregard the warning.  
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NOTE: On Macintosh computers, if either Image Capture or  
iPhoto do not launch automatically, look on the desktop  
for a disk drive icon with your camera’s model number.  
For more information about how to copy files, visit Mac  
Help.  
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Problems and solutions  
Problem  
Possible Cause Solution  
The camera  
does not turn  
on.  
You did not  
slide the lens  
cover far  
Slide the lens cover until it  
clicks.  
enough.  
The batteries  
are functioning  
incorrectly, are  
dead, are  
The charge in the batteries  
could be low or completely  
drained. Try installing new  
or recharged batteries.  
installed  
Ensure that the batteries are  
installed correctly (see  
page 11).  
incorrectly, are  
missing, or are  
the wrong type.  
Do not use ordinary  
Alkaline batteries. For best  
results, use Energizer Lithium  
AA or rechargeable NiMH  
AA batteries.  
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Problem  
Possible Cause Solution  
The camera  
does not  
turn on  
The optional  
memory card is the proper type for your  
not a supported camera (see page 121). If the  
Ensure that the memory card is  
(continued).  
card or is  
corrupted.  
card is the proper type, remove  
the memory card and see if you  
can turn on the camera. If you  
can turn on the camera with the  
memory card removed, then the  
card is probably corrupted.  
Format the memory card with a  
computer and a card reader. If  
the camera still does not turn  
on, replace the memory card.  
The camera has Reset the camera (see  
stopped  
operating.  
The Power/  
Memory light Display has shut  
is on but the  
The Image  
Press the Live View/Playback  
button to re-activate  
down after one the Image Display.  
Image Display minute of  
is off.  
inactivity.  
The camera  
may have  
experienced a  
transient  
Reset the camera (see  
problem.  
The Power/  
The camera  
Reset the camera (see  
Memory light may have  
is on but the  
experienced a  
camera seems transient  
stuck and  
problem.  
won’t operate  
properly.  
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Problem  
Possible Cause Solution  
I have to  
Extended Image See Extending battery life on  
Display use for page 104.  
videorecording,  
replace or  
recharge the  
batteries  
excessive flash  
frequently.  
use, or Display  
Brightness set to  
High, increases  
the rate of  
battery drain.  
The NiMH  
batteries you  
NiMH batteries are not fully  
charged when new, and they  
are using were discharge over time whether or  
recharged  
incorrectly, or  
not they are installed in a  
camera. Batteries that are new  
have drained on or have not been charged  
their own  
recently must be recharged to  
reach full capacity (see  
because they  
have not been  
used lately.  
Battery  
chemistry type  
is inappropriate  
for the way the  
camera is being  
used.  
The camera  
does not  
The camera is  
turned off or has off and then on again.  
respond when shut down.  
Turn on the camera, or turn it  
I press a  
button.  
The batteries  
are drained.  
Replace or recharge the  
batteries.  
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Problem  
Possible Cause Solution  
The camera  
does not  
respond when computer.  
I press a  
button  
(continued).  
The camera is  
connected to a not respond when the camera  
Most of the camera buttons do  
is connected to a computer. If  
they respond, it is only to turn  
the Image Display on if it is off,  
or, in some cases, turn the  
Image Display off if it is on.  
The camera is  
processing an  
image.  
Wait until the Power/Memory  
light turns solid green,  
indicating the camera has  
completed processing the  
previously taken image.  
The optional  
Ensure that the memory card is  
memory card is the proper type for your  
not a supported camera (see page 121). If the  
card or is  
corrupted.  
card is the proper type, turn off  
the camera, remove the  
memory card, and turn on the  
camera. If the camera responds  
when you press a button, then  
the card is probably corrupted.  
Replace the memory card.  
The camera has Reset the camera (see  
stopped  
operating.  
A long delay  
occurs  
The scene is  
dark and the  
camera is  
Use the flash.  
If using flash is not possible,  
then use a tripod to keep  
the camera steady during  
the long exposure time.  
between  
pressing the  
Shutter button exposure.  
and the  
taking a long  
camera taking  
a picture.  
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Problem  
Possible Cause Solution  
A long delay  
occurs  
between  
The camera is  
using a flash  
It will take longer to take a  
picture with red-eye reduction.  
setting with red- The shutter is delayed because  
pressing the  
Shutter button  
and the  
eye reduction.  
of the additional flashes. In  
turn, make sure your subjects  
wait for the additional flashes.  
camera taking  
a picture  
(continued).  
The camera  
does not take press the  
You did not  
Press the Shutter button all the  
way down.  
a picture when Shutter button  
I press the  
hard enough.  
Shutter button.  
The internal  
memory or the  
optional  
Transfer images from the  
camera to your computer, then  
format the internal memory or  
the memory card (page 11 and  
memory card  
that is installed 49). Or replace the card with a  
is full.  
new one.  
The optional  
memory card  
With the camera turned off,  
remove the memory card and  
that is installed switch the locking tab on the  
is locked.  
card to the unlocked position.  
The flash is  
recharging.  
Wait until the flash has  
recharged before taking  
another picture.  
The camera is  
still saving the  
last picture  
Wait a few seconds for the  
camera to finish processing the  
last image before taking  
another picture.  
you took.  
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Problem  
Possible Cause Solution  
My image is  
blurry.  
The light is low  
and the flash  
is set to  
In dim light, the camera  
requires a longer exposure,  
and it is difficult to hold the  
camera steady for more  
than 1/60 of a second. Use  
a tripod to hold the camera  
steady, improve lighting  
conditions, or set the flash  
Flash Off  
.
to Auto Flash  
(see  
page 26).  
Hold the camera with two  
hands as you gently press  
the Shutter button.  
The subject was Set the camera to the Macro  
close to the , focus mode and try taking  
camera, so the the picture again (see  
camera should page 28).  
have been set to  
the Macro  
focus mode.  
The subject  
moved or you  
moved the  
camera while  
you took the  
picture.  
Set the flash to Auto Flash  
or Flash On and set  
the shooting mode to Action  
.
Hold the camera with two  
hands as you press the  
Shutter button or use a  
tripod.  
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Problem  
Possible Cause Solution  
My image is  
too bright.  
The flash  
provided too  
much light.  
Turn the flash off (see  
Move back from the subject.  
You used EV  
Compensation  
when you  
Set EV Compensation to 0.0  
(see page 38).  
should not have.  
A natural or  
Try taking the picture from a  
different angle.  
Avoid pointing the camera  
directly toward a bright light  
or reflective surface on a  
sunny day.  
artificial source  
other than the  
flash provided  
too much light.  
Decrease EV Compensation  
(see page 38).  
The scene had  
many dark  
Decrease the EV Compensation  
(see page 38).  
objects, such as  
a black object  
on a dark  
background.  
The Display  
Brightness  
needs to be  
adjusted.  
Set the Display Brightness in  
the Setup Menu to Low or  
Medium (see page 60).  
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Problem  
Possible Cause Solution  
My image is  
too dark.  
The flash was  
on, but the  
Make sure your subject is  
within the flash working  
subject was too distance (see page 119). If not,  
far away.  
try using the Flash Off  
setting (see page 26). This  
setting will require a longer  
exposure, so use a tripod.  
The scene had  
many light-  
Increase the EV Compensation  
(see page 38).  
colored objects,  
such as a white  
object on a light  
background.  
There was not  
enough light.  
Wait for natural lighting  
conditions to improve.  
Add indirect lighting.  
Use the flash (see page 26).  
Increase the EV  
Compensation (see  
A light is behind  
the subject.  
Use the Flash On  
setting  
(see page 26) to brighten  
the subject. This is called  
fill-flash.  
Increase the EV  
Compensation (see  
Your finger  
blocked the  
flash.  
Be sure to move your fingers  
away from the flash when you  
take a picture.  
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Problem  
Possible Cause Solution  
My image is  
too dark  
(continued).  
The Display  
Brightness  
needs to be  
adjusted.  
Set the Display Brightness in  
the Setup Menu to Medium or  
High (see page 60).  
My image is  
grainy.  
The ISO Speed Use a lower ISO Speed setting  
setting was too (see page 41).  
high.  
The Image  
Quality setting  
was too low.  
Use a higher Image Quality  
setting, such as 5MP Best,  
which has the lowest image  
compression (see page 34).  
There was not  
enough light.  
Wait for natural lighting  
conditions to improve.  
Add indirect lighting.  
Use the flash (see page 26).  
The camera was The effect will diminish as the  
too warm when camera cools. For best image  
the picture was quality, avoid storing the  
taken. The  
camera in very hot locations.  
camera may  
have been on  
for a long time  
or stored in a  
hot location. As  
the camera gets  
hotter, images  
you take may  
have more  
noise, resulting  
in more  
graininess.  
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Problem  
Possible Cause Solution  
Images are  
missing on my memory card  
camera.  
You installed a Move the images from the  
internal memory to the memory  
after taking one card (see page 65) or remove  
or more images. the memory card.  
When you  
install a memory  
card, images in  
internal memory  
are not visible.  
Some menu  
options are  
grayed out in image.  
the Playback  
The option is not This is normal behavior. For  
available for the example, if a video clip is  
selected, you cannot rotate it.  
The image was Transfer the images from the  
taken with camera to your computer (see  
another camera page 55), then view or modify  
Menu.  
and cannot be  
edited on this  
camera.  
them using the HP Photosmart  
Software.  
The wrong  
date and/or  
The date and/  
or time was set using the Date & Time option in  
Reset the date and time by  
time is shown. incorrectly or  
the time zone  
the Setup Menu (see page 62).  
has changed.  
The batteries  
Reset the date and time by  
were drained or using the Date & Time option in  
were removed  
from the camera  
for too long.  
the Setup Menu (see page 62).  
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Problem  
Possible Cause Solution  
The camera  
A slow optional See Storage on page 121 and  
responds very memory card  
sluggishly (like an MMC  
when trying to card) that is  
for tips about memory cards.  
review  
images.  
installed or too  
many images  
on the card can  
affect  
processing  
times.  
The camera  
may be  
processing an  
image.  
Wait until the Power/Memory  
light turns solid green,  
indicating that the camera has  
finished processing.  
I cannot  
transfer  
The  
Either install the HP Photosmart  
Software (see page 12), or see  
HP Photosmart  
images from  
the camera to installed on the installing the HP Photosmart  
my computer. computer. Software on page 69.  
The computer is Set your camera to act as a  
unable to  
Disk Drive (see page 74).  
understand the  
Picture Transfer  
Protocol (PTP)  
standard.  
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Problem  
Possible Cause Solution  
I receive an  
error message or electrostatic  
while  
transferring  
images from  
the camera to  
my computer.  
A power surge Close the HP Photosmart  
Software, disconnect the  
discharge may camera from the computer, and  
have interrupted reset the camera (see  
the transfer.  
page 68). Then, restart the  
image transfer process (see  
I am having a Your computer  
Refer to the computer  
requirements (see page 69).  
Refer to the HP Customer  
Care website:  
problem  
does not have  
enough RAM to  
install the  
installing or  
using the  
HP Photosmart software.  
Software.  
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Error messages on the camera  
Message  
Possible Cause  
Solution  
BATTERIES  
DEPLETED.  
Battery power is Replace or recharge the  
too low to batteries.  
Camera is shutting continue  
down.  
operation.  
Batteries are too  
low to take  
pictures.  
Battery power is Replace or recharge the  
too low to take a batteries.  
still picture or  
video, but you  
can still view  
images in  
Playback. This  
messageappears  
sooner with  
Alkaline batteries  
than with NiMH  
or Lithium  
batteries.  
UNSUPPORTED  
CARD  
The optional  
memory card that card is the proper type for  
is installed in the your camera (see  
Ensure that the memory  
memory slot is  
not a supported  
memory card.  
page 121). If it is the  
proper type, try  
reformatting the memory  
card (see page 49).  
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Message  
Possible Cause  
Solution  
CARD IS  
The optional  
Format the memory card  
UNFORMATTED.  
Press OK to  
format card.  
memory card that by following the  
is installed needs instructions on the Image  
to be formatted. Display (or remove the  
card from the camera if  
you do not want it to be  
formatted). Formatting the  
memory card will delete all  
files on the card.  
CARD HAS  
WRONG  
FORMAT.  
The optional  
is installed is  
instructions on the Image  
Press OK to  
format card.  
formatted for a  
different device,  
such as an MP3 you do not want it to be re-  
player.  
Display (or remove the  
card from the camera if  
formatted). Formatting the  
memory card will delete all  
files on the card.  
Unable to Format. The optional  
Replace the memory card,  
memory card that or if you have a memory  
is installed is  
corrupted.  
card reader, try formatting  
the card on your computer.  
See your card reader  
documentation for  
instructions.  
CARD LOCKED  
The optional  
memory card that off, remove the memory  
With the camera turned  
is installed is  
locked.  
card from the camera and  
switch the locking tab on  
the card to the unlocked  
position.  
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Message  
Possible Cause  
Solution  
MEMORY FULL  
or  
CARD FULL  
There is  
Transfer images from the  
insufficient room camera to your computer,  
to save more  
images in  
then delete all images in  
internal memory or on the  
internal memory memory card (see  
or on the  
page 49). Or replace the  
optional memory card with a new one.  
card that is  
installed.  
Memory/card too There is  
Transfer images, video  
full to record  
audio.  
insufficient room clips, and/or audio files  
to record audio  
in internal  
from the camera to your  
computer, then delete  
memory or on the enough files in internal  
optional memory memory or on the memory  
card that is  
installed.  
card to make enough room  
for the audio recording  
(see page 49). Or replace  
the card with a new one.  
Insufficient space There is  
Delete an image to free  
up memory space, then  
try rotating the image  
again.  
on card to rotate  
image.  
insufficient room  
in internal  
or  
memory or on the  
Insufficient space optional memory  
Transfer images from  
the camera to your  
computer, then rotate  
the image using the  
HP Photosmart  
in memory to  
rotate image.  
card to save a  
rotated image.  
Software or another  
image editing  
package.  
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Message  
Possible Cause  
Solution  
The image is too  
large to magnify. probably taken  
with another  
The image was  
Transfer the image to your  
computer and resize it  
using the HP Photosmart  
Software.  
camera.  
The image is too  
large to rotate.  
The image was  
probably taken  
with another  
camera.  
Transfer the image to your  
computer and rotate it  
using the HP Photosmart  
Software.  
CARD IS  
UNREADABLE  
The camera is  
having trouble  
reading the  
optional memory  
card that is  
installed. The  
card may be  
corrupted or an  
unsupported  
type.  
Try turning the camera  
off and then back on.  
Ensure that the memory  
card is the proper type  
for your camera (see  
page 121). If the  
memory card is the  
proper type, try re-  
formatting the card  
using the Format option  
in the Delete sub-menu  
of the Playback Menu  
(see page 49). If it will  
not format, it is  
probably corrupted.  
Replace the memory  
card.  
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Message  
Possible Cause  
Solution  
Unknown image  
error. Unable to  
complete request. complete the  
image  
The camera  
could not  
Try modifying the  
image again.  
If the same message  
displays, transfer the  
image to your  
computer and modify it  
using the  
modification you  
requested.  
HP Photosmart  
Software.  
PROCESSING...  
The camera is  
processing data, wait a few seconds for the  
such as saving  
the last picture  
you took.  
If you are in Live View,  
camera to finish  
processing before taking  
another picture or pressing  
another button.  
CHARGING  
FLASH...  
The camera is  
recharging the  
flash.  
It takes longer to charge  
the flash when the battery  
is low. If you see this  
message a lot, you may  
need to replace or  
recharge the battery.  
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Message  
Possible Cause  
Solution  
ERROR SAVING  
IMAGE.  
The optional  
Always wait until the  
memory card that  
is installed was  
removed before  
the camera  
finished writing  
to the card or  
was half-locked.  
Power/Memory light  
stops blinking before  
removing the memory  
card from the camera.  
With the camera  
turned off, remove the  
memory card and  
check to see if the  
locking tab on the  
edge of the card is fully  
in the unlocked  
or  
ERROR SAVING  
VIDEO.  
position.  
Cannot display  
image  
<filename>.  
The image was  
taken with  
The image may still be  
okay. Transfer the  
image to a computer  
and try opening it with  
the HP Photosmart  
Software.  
Do not remove the  
memory card when the  
camera is turned on.  
another camera  
or the image file  
was corrupted  
when the camera  
was shut down  
improperly.  
Camera has  
experienced an  
error.  
The camera may Turn the camera off, if it is  
have  
on, and then on again. If  
that does not fix the  
experienced a  
transient  
problem.  
or  
problem, try resetting the  
camera (see page 68). If  
the problem persists, note  
the error code and then  
call HP Support (see  
Camera has  
experienced an  
error and is  
shutting down.  
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Message  
Possible Cause  
Solution  
Unknown USB  
device.  
The camera is  
connected to a  
Make sure that the camera  
is connected to a  
USB device that it supported printer or  
does not  
computer.  
recognize.  
Unsupported  
printer  
The printer is an Connect the camera to a  
unsupported  
device.  
PictBridge-certified printer.  
Or connect the camera to  
a computer and print from  
there instead.  
Unable to  
communicate with connection  
printer.  
There is no  
Check that the printer is  
turned on.  
between the  
camera and  
printer.  
Make sure the cable is  
connected between the  
printer and the camera.  
If that does not work,  
turn off the camera and  
disconnect it from the  
USB cable. Turn the  
printer off and then on  
again. Re-connect the  
camera and turn it on.  
Unable to Print.  
Error reading  
image file.  
The image file  
may be corrupt,  
or too large.  
Turn off the camera. Re-  
connect the camera  
and turn it on.  
If that does not work,  
transfer the image file  
to your computer and  
try printing the image  
file from the computer.  
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Message  
Possible Cause  
Solution  
No printable  
images in  
memory.  
The camera has  
no still images.  
Video clips  
cannot be printed reconnecting the camera  
directly from the to the printer.  
camera.  
Disconnect the camera  
from the printer, then take  
still images before  
or  
No printable  
images on card.  
Cannot print video You tried to select If your printer supports  
clips.  
video clip for  
printing. Video  
clips cannot be  
printed from the  
camera.  
printing video clips,  
transfer the video clip to  
your computer and print  
them from your computer.  
Printer top cover is The printer is  
Close the top cover of the  
printer.  
open.  
open.  
Incorrect or  
missing print  
cartridge.  
or  
The printer  
Install a new printer  
cartridge, turn the printer  
off, then turn it back on.  
cartridge is the  
incorrect model  
or is missing.  
Incorrect or  
missing print  
head.  
The selected  
combination of  
paper type and  
size is not  
You are trying to Try selecting a smaller  
print a picture  
print size, or try using  
photo paper to make  
borderless prints.  
larger than the  
paper size, you  
are trying to print  
borderless prints  
on plain paper,  
or your printer  
does not support  
borderless prints.  
supported.  
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Message  
Possible Cause  
Solution  
There is a problem The ink cartridge Install a supported printer  
with the printer’s may be low or  
cartridge, turn the printer  
ink.  
the ink cartridge off, then turn it back on.  
may not be  
supported for the  
printer.  
Low ink.  
The printer  
cartridge is  
running low on  
ink.  
Replace the ink cartridge.  
You may be able to print  
some images using the  
current cartridge, but their  
color and quality may not  
be of high quality.  
Printer is out of  
ink.  
The printer  
cartridge is  
empty.  
Replace the ink cartridge.  
Printer ink cover is The printer ink  
Close the ink cover.  
open.  
cover is open  
Paper error.  
The paper tray  
may be empty or  
there may be a  
paper jam.  
Examine the paper  
tray. If it is empty, refill  
it.  
Examine the paper  
path for a paper jam. If  
you find one, clear it.  
Paper is not  
The paper is not Realign the paper in the  
loaded correctly in aligned correctly tray.  
the printer.  
in the paper tray.  
Printer has a  
paper jam.  
There is a paper Turn off the printer.  
jam.  
Completely clear the paper  
jam, then turn the printer  
back on.  
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Message  
Possible Cause  
Solution  
Printer is out of  
paper.  
The printer is out Load paper into the  
of paper.  
There is a  
printer, and then press the  
OK or Continue button on  
the printer.  
Printer error.  
Turn the printer off, then on  
problem with the again. Press the  
printer. button on the camera.  
Complete the print request  
again.  
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Error messages on the computer  
Message  
Possible Cause  
Solution  
Cannot Connect The camera is  
To Product turned off.  
Turn on the camera.  
The camera is not Try connecting the camera  
working correctly. directly to a PictBridge-  
certified printer, and print an  
image. This will verify that  
the optional memory card,  
USB connection, and the  
USB cable are functioning  
correctly.  
The cable is not  
connected  
correctly.  
Make sure that the cable is  
firmly connected to the  
computer and camera.  
The camera is set Change the USB setting to  
to the Digital  
Camera setting,  
but the computer  
Disk Drive (see page 63).  
The camera then appears as  
another disk drive on the  
cannot recognize computer so you can copy  
the camera as a  
digital camera.  
the image files to the  
computer.  
The camera is  
connected to the  
Connect the camera directly  
to a USB port on the  
computer through computer.  
a USB hub, and  
your USB hub is  
not compatible  
with the camera.  
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Message  
Possible Cause  
Solution  
Cannot Connect The optional  
With the camera turned off,  
To Product  
(continued)  
memory card that remove the memory card  
is installed is  
locked.  
and switch the locking tab  
on the card to the unlocked  
position.  
The USB  
Reboot the computer.  
connection failed.  
Could Not Send The computer is  
Make sure your computer is  
online.  
To Service  
not connected to  
the Internet.  
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Product support  
Helpful websites  
Camera tips, product  
registration, newsletter  
subscriptions, driver and  
software updates, support  
alerts  
only)  
Customers with disabilities  
only)  
HP Customer Care, guidelines www.hp.com/support  
for phone support  
Getting assistance  
In order to get the best from your HP product, please consult  
the following standard HP support offerings:  
1. Consult the product documentation that came with the  
product.  
• Review the electronic Help section within the software.  
2. Visit the HP online support at www.hp.com/support or  
contact the store where you purchased this camera.  
HP online support is available to all HP customers. It is the  
fastest source of up-to-date product information and  
expert assistance, including:  
• Fast e-mail access to qualified online support  
specialists  
• Software and driver updates for your product  
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• Valuable product and troubleshooting information for  
technical issues  
• Proactive product updates, support alerts, and HP  
newsletters (available when you register your product)  
3. HP support by phone  
Support options and fees vary by product, country and  
language. For a list of support conditions and phone  
numbers, visit www.hp.com/support.  
4. Post-warranty period  
After the limited warranty period, help is available online  
5. Extending or upgrading your warranty  
If you would like to extend or upgrade your camera's  
warranty, please contact the store where you bought the  
camera or check the HP Care Pack offers at  
6. If you already purchased an HP Care Pack Service,  
please check the support conditions on the contract.  
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A Managing batteries  
Your camera uses two AA batteries. For best results, use  
Energizer Lithium AA or rechargeable Nickel Metal Hydride  
(NiMH) AA batteries. Alkaline batteries provide far less  
battery life than Lithium or NiMH batteries.  
Top points about batteries  
The first time that you use a set of NiMH batteries, be sure  
that you fully charge them before using them in the  
camera.  
If you do not intend to use your camera for extended  
periods of time (more than two months), HP recommends  
that you remove the batteries.  
When inserting the batteries in the camera, always be  
sure to orient the batteries as directed by the markings in  
the battery compartment. If the batteries are inserted  
improperly, the compartment door may close but the  
camera will not operate.  
Never use batteries of different chemistries (for example,  
a Lithium battery and a NiMH battery), brands, or ages.  
This can cause erratic camera behavior, as well as  
battery leakage. Always use two identical batteries of the  
same chemistry, brand, and age.  
Managing batteries  
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103  
         
The performance of all batteries will decrease as the  
temperature drops. For best performance in cold  
environments, use Energizer Lithium AA batteries. NiMH  
batteries may also provide acceptable low temperature  
performance. To improve the performance of all battery  
types, keep the camera and/or batteries stored in a  
warm inside pocket when in a cold environment.  
Extending battery life  
Here are some tips for extending battery life:  
Change the Display Brightness setting in the Setup Menu  
to Low, so that the Image Display consumes less power  
when in Live View (see Display Brightness on page 60).  
Minimize the use of flash by setting your camera to Auto  
Flash, instead of Flash On (see Setting the flash on  
page 26).  
Turn the camera off between shots.  
Safety precautions for using batteries  
Do not charge any batteries other than NiMH batteries in  
the optional HP Photosmart Quick Recharger.  
Do not place a battery in fire or heat the battery.  
Do not connect the positive terminal and the negative  
terminal of a battery to each other with any metal object  
(such as wire).  
Do not carry or store a battery together with coins,  
necklaces, hairpins, or other metal objects. Placing an  
NiMH battery in contact with coins is especially  
dangerous to you! To avoid injury, do not drop this  
battery into a coin-filled pocket.  
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Do not pierce the battery with nails, strike the battery with  
a hammer, step on the battery, or otherwise subject it to  
strong impacts or shocks.  
Do not solder directly onto the battery.  
Do not expose the battery to water or salt water, or allow  
the battery to get wet.  
Do not disassemble or modify the battery. The battery  
contains safety and protection devices, which, if  
damaged, may cause the battery to generate heat,  
explode, or ignite.  
Immediately discontinue use of the battery if, while using,  
charging, or storing the battery, the battery emits an  
unusual smell, feels excessively hot (note that it is normal  
for the battery to feel warm), changes color or shape, or  
appears abnormal in any other way.  
In the event the battery leaks and the fluid gets into your  
eye, do not rub the eye. Rinse well with water and  
immediately seek medical care. If left untreated, the  
battery fluid could cause damage to the eye.  
Managing batteries  
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105  
Performance per battery type  
The following table shows how Alkaline, Lithium, and  
rechargeable NiMH batteries perform in different types of  
use scenarios.  
Type of use  
Alkaline Lithium  
NiMH  
Most economical if you take more  
than 30 pictures per month  
Poor  
Fair  
Good  
Most economical if you take fewer  
than 30 pictures per month  
Fair  
Good  
Fair  
Heavy use of flash, frequent pictures Poor  
Good  
Good  
Good  
Good  
Good  
Good  
No  
Good  
Good  
Good  
Fair  
Heavy use of video  
Poor  
Poor  
Poor  
Poor  
Fair  
No  
Heavy use of Live View  
Overall battery life  
Low temperature/winter use  
Infrequent use  
Fair  
Fair  
Want to recharge batteries  
Good  
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Number of shots per battery type  
The following table shows the minimum, maximum, and  
average number of shots that may be obtained using  
Alkaline, Lithium, and rechargeable NiMH batteries.  
Battery  
type  
Minimum  
number of  
shots  
Maximum  
number of  
shots  
Approximate  
number of shots  
under average use  
Alkaline  
NiMH  
70  
120  
280  
490  
100  
190  
340  
110  
260  
Lithium  
In the above table, please note that in all cases, four pictures  
are taken per session with at least a 5 minute break between  
sessions. In addition:  
The minimum number of shots is obtained with extensive  
use of Live View (30 seconds per picture), Playback  
(15 seconds per picture), and Flash On.  
The maximum number of shots is obtained with minimal  
use of Live View (10 seconds per picture) and Playback  
(4 seconds per picture). Flash is used on 25% of shots.  
The average number of shots is obtained with Live View  
used at 15 seconds per picture and Playback used for 8  
seconds per picture. Flash is used on 50% of shots.  
The average number of shots obtained using Alkaline  
batteries was measured using High Drain Alkaline  
batteries.  
Managing batteries  
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107  
     
Power indicators  
The following icons may be displayed on the status screen, in  
Live View, in Playback, and when the camera is connected  
to a computer or printer. If no icon is displayed, this means  
that the camera has sufficient battery power to function  
normally.  
Icon  
Description  
Batteries have more than 70 percent energy  
remaining.  
Batteries have 30 to 70 percent energy remaining.  
Batteries have 10 to 30 percent energy remaining.  
Batteries’ level is low. Only Playback mode  
available: camera will not take pictures.  
Batteries are depleted. Camera will power down.  
Blinking  
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Recharging NiMH batteries  
NiMH batteries can be recharged with the optional  
HP Photosmart battery quick recharger. For information  
about this optional accessory, see Appendix B, Purchasing  
The following table shows the average time it takes to  
recharge NiMH batteries that have been fully discharged  
when the batteries are being charged in the HP quick  
recharger. The table also notes the signal you will see when  
the batteries have been recharged.  
Average charge time  
Signal when charging has  
completed  
1 hour for 2 batteries.  
About 2 hours for 4 batteries  
Light on quick recharger turns on  
solid green.  
Some things to keep in mind when using NiMH batteries are  
as follows:  
The first time that you use a set of NiMH batteries, be sure  
that you fully charge them before using them in the  
camera.  
You may notice that the first several times you use NiMH  
batteries, the battery life seems shorter than what you  
expect. Performance will improve and become optimal  
after the batteries have been charged and then  
discharged (used) completely four or five times. You can  
use the camera normally to discharge the batteries during  
this conditioning period.  
Always recharge both NiMH batteries at the same time.  
One low-charged battery will reduce the battery life for  
the other battery in the camera.  
Managing batteries  
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109  
     
NiMH batteries discharge when not in use, whether they  
are installed in a camera or not. If they have not been  
used for more than two weeks, recharge them before  
using them again. Even if you are not using your  
batteries, it is a good idea to charge them every six  
months to a year to prolong their useful life.  
The performance of all rechargeable batteries, including  
NiMH, will degrade over time, especially if they are  
stored and used at high temperatures. If battery life has  
become unacceptably reduced over time, replace the  
batteries.  
The quick recharger may be warm while operating and  
charging NiMH batteries. This is normal.  
NiMH batteries can be left in the quick recharger for any  
period of time without harm to the batteries. Always store  
charged batteries in a cool location.  
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Safety precautions for recharging  
NiMH batteries  
Do not charge any batteries other than NiMH batteries in  
the quick recharger.  
Insert the NiMH batteries in the correct orientation in the  
quick recharger.  
Use the quick recharger in a dry location only.  
Do not charge NiMH batteries in a hot location, such as  
in direct sunlight or near a fire.  
When recharging NiMH batteries, do not cover the quick  
recharger in any way.  
Do not operate the quick recharger if the NiMH batteries  
appear damaged in any way.  
Do not disassemble the quick recharger.  
Unplug the quick recharger from the electrical outlet  
before cleaning the quick recharger.  
Sleep time-out for power  
conservation  
To conserve battery power, the Image Display turns off  
automatically if there is no button activity for 30 seconds.  
When the camera is connected to a computer, the Image  
Display turns off automatically 10 seconds after the  
connection is made. When the camera is in this sleep state,  
pressing any button will wake up the camera again. If no  
buttons are pressed during the sleep state, the camera will  
turn off after an additional 5 minutes.  
Managing batteries  
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B Purchasing camera  
accessories  
You can purchase additional accessories for your camera.  
For information on your HP E327 camera and compatible  
accessories, go to:  
www.hp.ca/photosmart (Canada)  
• www.hp.com (all other countries)  
To purchase accessories, visit your local retailer or order  
online at:  
www.hpshopping.ca (Canada)  
Below are some accessories for this digital camera. These  
camera accessories may not be available in all regions.  
• HP Photosmart Quick Recharger Kit for AA Battery  
Cameras  
(L1815A)  
One hour recharging of AA NiMH batteries, plus stylish  
protection for your HP Photosmart E-series camera.  
Includes all you need to provide a home away from home  
for your camera: an ultra-lightweight portable recharger,  
a camera case, and four high-capacity rechargeable AA  
NiMH batteries.  
Purchasing camera accessories  
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113  
       
• HP Photosmart SD memory cards (For important  
information about supported types of memory cards, see  
• HP Photosmart 128MB SD memory card  
(L1873A/L1873B)  
• HP Photosmart 256MB SD memory card  
(L1874A/L1874B)  
• HP Photosmart 512MB SD memory card  
(L1875A/L1875B)  
• HP Photosmart 1GB SD memory card  
(L1876A / L1876B)  
• HP Photosmart camera cases  
Protect your camera with a compact padded case.  
Includes neck strap, belt loop, and an organizer for  
memory cards. Available in either black (Q6216A) or  
silver (Q6217A).  
HP Photosmart E327 User Guide  
114  
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C Caring for your camera  
Your HP camera has been designed to withstand most  
conditions under which you would normally take pictures.  
However, you should take some basic precautions when  
using your camera (see Basic camera care below) and clean  
it regularly (see Cleaning the camera on page 117).  
Basic camera care  
You should take some basic precautions to ensure that your  
camera continues to perform optimally.  
Before storing the camera, wipe moisture from the camera  
body with a clean, dry, soft cloth.  
Whenever you go from a cold location to a warm one  
(from a snowy mountain to a hotel room, for example),  
wrap the camera tightly in a plastic bag. Let the camera  
adapt to the warmer temperature for about an hour  
before removing it from the plastic bag. Doing so will  
help prevent condensation inside the camera and extend  
its life.  
Storeyourdigitalcamerainacool, dryplaceawayfrom  
windows, furnaces, and damp basements.  
Always slide the lens cover over the lens when you are  
not using your camera. This precaution not only protects  
the lens from dust and scratches but also conserves  
battery life.  
Caring for your camera  
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Always turn the camera off when you are not using it to  
protect the lens. When the camera is off, the camera lens  
retracts and the lens wink mechanism closes over the lens  
to protect it.  
Clean your camera body, Image Display, and lens  
regularly with cleaning supplies designed specifically for  
Keep your camera and accessories in a padded case  
with a good strap for easy transport. Most HP digital  
camera cases have built-in pockets for batteries and  
Always keep your camera equipment with you as carry-  
on when you travel. Never check it with suitcases, since  
rough handling and extreme weather can damage it.  
Never open your camera’s casing or attempt to repair the  
camera yourself. Touching the inside of a digital camera  
can result in electrical shock. Contact an authorized  
HP Service Center for repairs.  
NOTE: For information about handling batteries safely, see  
HP Photosmart E327 User Guide  
116  
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Cleaning the camera  
TIP: If your camera needs cleaning beyond what is  
described in this section, take the camera to a camera  
store that specializes in cleaning digital cameras.  
Cleaning your camera not only keeps it looking its best, it  
also improves the quality of your photos. It is especially  
important to clean the lens regularly because dust particles  
and fingerprints can mar the quality of any photos you take.  
To clean your camera, you will need lens-cleaning tissue and  
a soft, dry, lint-free cloth commonly available at photo-  
specialty stores. You can also purchase these items in a  
camera-cleaning kit.  
NOTE: You should purchase lens-cleaning tissue that has not  
been chemically treated. Some chemically treated lens  
tissue can cause scratching of the lens and Image  
Display.  
Cleaning the camera lens  
Do the following to remove any fingerprints, dust, and so  
forth that have accumulated on the lens.  
1. Slide the lens cover to uncover the lens.  
2. Blow gently on the lens to remove dust.  
3. Lightly wipe the lens with lens-cleaning tissue, using a  
circular motion.  
Caring for your camera  
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117  
         
Cleaning the camera body and image  
display  
Do the following to remove any fingerprints, dust, moisture,  
and so forth that have accumulated on the camera body and  
Image Display.  
1. Blow gently on the Image Display to eliminate dust.  
2. Wipe the entire surface of the camera and the Image  
Display using a clean, dry, soft cloth.  
NOTE: You can also wipe the Image Display with lens-  
cleaning tissue.  
HP Photosmart E327 User Guide  
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D Specifications  
Feature  
Description  
Resolution  
Still pictures:  
5.19 MP (2654 by 1955) total pixel count  
4.92MP (2560 by 1920) effective pixel count  
Video clips:  
QVGA 256 by 192 at 24 frames per second  
Sensor  
Diagonal 7.2 mm (1/2.5-inch, 4:3 format) CCD  
36 bit (12 bits by 3 colors)  
Focal length:  
Color depth  
Lens  
7.7 mm  
35 mm equivalent, approximately 46.1 mm  
F-Number: f/3.5  
Lens threads  
Zoom  
None  
4x digital zoom  
Fixed focus. Focus ranges:  
Focus  
Normal (default)—1 m (39 in) to infinity  
Macro—60 cm to 1m (24 to 39 in)  
Shutter speed  
Tripod mount  
Built-in flash  
1/2000 to 2 seconds  
Yes  
Yes, 6-second typical recharge time  
Flash working  
range  
Maximum with ISO Speed set to Auto:  
5 meters (16.5 feet)  
External flash  
No  
Specifications  
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Feature  
Description  
Flash settings  
Flash Off, Auto Flash (default), Red-Eye,  
Flash On  
Image Display  
1.8-inch color active matrix TFT LTPS with  
backlight, 153,600 pixels (640 by 240)  
Image capture  
options  
Still (default)  
Self-Timer—still picture or video clip taken  
after 10-second delay  
Video—24 frames per second (includes  
audio), until the camera runs out of memory  
Audio capture  
Still pictures—audio clip length is 30 seconds  
or until the camera runs out of memory,  
whichever comes first  
Video clips—audio is recorded automatically  
Shooting modes Auto (default), Action, Landscape, Portrait,  
Sunset  
Image Quality  
settings  
5MP Best  
5MP (default)  
3MP  
1MP  
VGA  
Date & Time  
Off (default), Date Only, Date & Time  
Imprint settings  
EV  
Can be set manually from -2.0 to +2.0 EV  
(Exposure Value) in 1/3 EV increments.  
Compensation  
settings  
White Balance  
settings  
Auto (default), Sun, Shade, Tungsten, Fluorescent  
Auto (default),100, 200, 400  
ISO Speed  
settings  
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120  
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Feature  
Description  
Compression  
format  
JPEG (EXIF) for still images  
EXIF2.2 for still images with embedded audio  
MPEG1 for video clips  
Storage  
16MB internal flash memory  
Slot for memory card  
This camera supports both standard and  
high-speed HP-branded Secure Digital (SD)  
and MultiMediaCard (MMC) memory cards  
16MB and larger. Only MMC cards that  
have been verified compliant to the  
MultiMediaCard specification are supported.  
Compliant MMC memory cards have the  
MultiMediaCard logo on the  
card or package. While other SD and MMC  
cards may work in your camera, only HP-  
branded cards are supported.  
SD cards are recommended, as they are  
faster than MMC cards at reading and  
writing data.  
This camera supports memory cards up to  
1GB. A high capacity card does not affect  
camera performance.  
The number of images that can be saved in  
memory depends on the Image Quality  
settings (see Memory capacity on  
Specifications  
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121  
 
Feature  
Power  
Description  
Typical power usage: 1.8 Watts with Image  
Display on. 3.6 Watts maximum power usage.  
Power sources can be either:  
Two non-rechargeable AA Lithium batteries,  
or  
Two rechargeable AA NiMH batteries.  
Rechargeable batteries can be recharged in the  
optional HP Photosmart Quick Recharger.  
Average recharging time of NiMH batteries is  
provided in the section Recharging NiMH  
Standards  
PTP transfer (15740)  
MSDC transfer  
JPEG  
MPEG1 level 1  
DPOF 1.1  
EXIF 2.2  
DCF 1.0  
DPS  
Interfaces  
USB mini B connector to a computer or  
PictBridge-certified printer  
External body  
dimensions  
99.3 mm (L) by 32 mm (W) by 52.6 mm (H)  
3.91in (L) by 1.40 in (W) by 2.07 in (H)  
Weight  
110 grams (0.23 pounds) without battery  
Temperature  
range  
Operational:  
0 to 50° C (32 to 122° F) at  
15 to 85% relative humidity  
Storage:  
–30 to 65° C (–22 to 149° F) at  
15 to 90% relative humidity  
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122  
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Memory capacity  
The following table lists the approximate number and  
average size of still images that can be stored in the internal  
memory in the camera when the camera is set to different  
Image Quality settings available in the Capture Menu.  
NOTE: Not all 16MB of internal memory is available for  
storing images, because some memory is used for  
internal camera operations. Also, the actual file sizes and  
number of still images that can be stored in the internal  
memory in the camera or on an optional memory card  
will vary, depending on the content of each still image  
and the length of the recorded audio clip.  
5MP Best  
5MP (default)  
3MP  
8 images (1.2MB each)  
10 images (1.0MB each)  
18 images (600KB each)  
21 images (500KB each)  
95 images (120KB each)  
1MP  
VGA  
NOTE: The values shown are for images without audio clips.  
Specifications  
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Index  
buying camera  
accessories 113  
A
AA batteries,  
types to use 103  
accessories for camera 113  
Action mode, setting 32  
arrow buttons on  
C
camera  
accessories 113  
cleaning the body 118  
cleaning the image  
display 118  
cleaning the lens 117  
general care 115  
general cleaning 117  
menus 19  
Controller 15  
audio clips, record 54  
automatic exposure,  
override 32  
B
batteries  
reset 68  
specifications 119  
states 19  
door on camera 15  
extend life of 104  
indicators 108  
turn on/off 9  
install 8  
camera care  
performance 106  
quick recharge kit 113  
recharging NiMH 109  
shots per type 107  
top points about use 103  
types to use 103  
blinking lights on  
cleaning the body 118  
cleaning the image  
display 118  
cleaning the lens 117  
general 115  
general cleaning 117  
camera 15, 17  
brightening an image 38  
buttons on camera 14  
125  
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Index  
camera parts  
D
back of camera 14  
front, left side, and bottom  
of camera 17  
darkening an image 38  
Date & Time Imprint 36  
Date & Time, setting 10, 62  
delete during  
top of camera 16  
Camera Sounds, setting 61  
capacity of internal  
memory 123  
Capture Menu 31  
cleaning  
Instant Review 23, 24  
Delete, using 49  
description 69  
digital zoom 25  
direct print  
body 118  
image display 118  
lens 117  
printing images from  
camera to printer or  
computer 56  
compression format 121  
computer,  
connect camera to 55  
connections  
disk drive, camera as 63  
Display Brightness 60  
E
error messages  
as a Picture Transfer  
Protocol (PTP)  
device 63  
on camera 88  
on computer 98  
as a USB Mass Storage  
EV Compensation 38  
extending battery life 104  
Device Class  
(MSDC) 63  
to computer 55  
to printer 56  
F
flash  
description 17  
settings 26  
using 26  
connector, USB 17  
conserving battery life 104  
Controller with arrow  
buttons, description 15  
working range 119  
Flash button 15  
f-number 119  
126  
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focus mode  
number remaining 22,  
number saved in internal  
memory 123  
Print 52  
Rotate 53  
shooting modes 32  
thumbnails view 50  
too dark/light 38  
transferring camera to  
computer 55  
settings 28  
switch 18  
focus range 119  
format  
internal memory 49  
memory card 11, 49  
H
HP Photosmart Essential  
Software 69  
HP Photosmart Premier  
Software 69  
HP Photosmart Software  
installing 12  
White Balance setting 39  
indicators, power 108  
install  
batteries 8  
not using 69  
HP websites 100  
memory card 11  
software 12, 13  
internal memory  
format 49  
image capacity of 123  
pictures  
remaining 22, 46  
ISO Speed, setting 41  
I
Image Display  
description 14  
using 21  
Image Quality, setting 34  
images  
brightening 38  
darkening 38  
L
Landscape mode, setting 33  
Language  
change setting 64  
choose at first startup 9  
LEDs (lights) on camera  
Power light 15  
Date & Time Imprint 36  
focus modes 28  
Image Quality setting 34  
ISO Speed setting 41  
magnifying 51  
Self-Timer/Video light 17  
Index 127  
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lens cover/power switch,  
description 17  
life of battery,  
conserving 104  
Live View 21  
Live View/Playback button,  
description 14  
Menu/OK button,  
description 15  
menus  
Capture 31  
overview 19  
Playback 47  
Setup 59  
low battery indicator 108  
messages  
on camera 88  
on computer 98  
microphone, description 18  
Move Images to Card 65  
M
Macintosh computer  
install software 13  
USB setting on  
camera 63  
N
Macro mode  
NiMH batteries  
recharging 109  
safety precautions 104  
number of  
setting 28  
switch 18  
Magnify 51  
memory card  
door on camera 15  
format 11, 49  
install 11  
images stored in internal  
memory 123  
pictures remaining 22,  
pictures remaining 22,  
supported types and  
sizes 121  
O
over-exposing an image 38  
override automatic  
exposure 32  
memory, internal  
format 49  
image capacity 123  
pictures remaining 22,  
128  
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focus 119  
recharging NiMH  
batteries 109  
P
parts of camera  
back of camera 14  
front, left side, and bottom  
of camera 17  
top of camera 16  
performance per battery  
type 106  
record  
audio clips 54  
video clips 24  
red-eye reduction 27  
remaining pictures  
count 22, 46  
Playback 43  
reset camera 68  
Reset Settings 66  
reviewing images 43  
rotate images 53  
Playback Menu 47  
Portrait mode, setting 33  
power  
indicators 108  
light 15  
specifications 122  
turn on/off 9  
S
safety precautions for NiMH  
batteries 104  
Self-Timer  
light 17  
settings 29  
Timer button 15  
settings  
power conservation,  
time-out 111  
Power light, description 15  
print images 52  
print images directly to  
printer 56  
reset 66  
problems,  
Setup Menu, using 59  
shooting mode  
settings 32  
Shutter button 16  
shutter speed range 119  
sleep, time-out 111  
software  
troubleshooting 67  
purchasing camera  
accessories 113  
R
range  
Exposure  
Compensation 120  
flash 119  
installing 12, 13  
using camera without 69  
Index 129  
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space remaining in  
memory 22, 46  
specifications 119  
states, camera 19  
still pictures, take 23  
Sunset mode, setting 33  
W
websites 100  
White Balance, setting 39  
Windows computer  
install software 13  
working range of flash 119  
T
Z
zoom  
Thumbnails 50  
Time & Date, setting 10, 62  
Timer button 15  
total images summary  
screen 46  
digital 25  
specifications 119  
transfer images to  
computer 55  
tripod mount,  
description 18  
troubleshoot problems 67  
turn on/off power 9  
U
under-exposing an  
image 38  
USB  
configuration setting 63  
connector on camera 17  
V
Video button 16  
video clips, recording 24  
130  
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HP Photosmart E327 User Guide  

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