Grandstream Networks Network Card GSM gateway User Manual

VoIPMaster  
Version 4.x  
VoIP to GSM gateway  
Connecting Cellular Phones directly to  
Voice over IP’  
worldwide networks  
User Manual  
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Dear Customer,  
We thank you for purchasing our VoIP Master VoIP to GSM Gateway.  
The information in this manual does not constitute a warranty of performance,  
although the  
information has been compiled and checked for accuracy by Eurotech  
Communication Ltd.  
All our products are developed and produced by experienced engineers, who  
aspire to achieve customer  
satisfaction, utility value and reliability of products.  
Warranty Policy  
The Dual Cell to BRI Gateway product you have purchased is under warranty of  
12 months from the  
date of purchase, by the original purchaser. In case of defects of materials or  
workmanship, Eurotech  
Communication will replace it free of charge. This warranty applies to  
hardware/software but does not  
include SIM Cards.  
This warranty will not be honoured if the device has been mishandled in any  
way.  
We hope you enjoy our product and we will be happy to receive any comments  
you may have. This will  
enable us to improve our products and the Technical Support that we give to  
every customer.  
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TABLE OF CONTENTS  
1
2
3
Getting Started................................................................................................................................................. 5  
Check your package Items............................................................................................................................... 7  
VoIP Client ATA ............................................................................................................................................... 8  
3.1 Product Overview............................................................................................................................................... 8  
3.1.1 Key Features............................................................................................................................................ 8  
3.1.2 Hardware Specification ............................................................................................................................. 9  
3.1.3 Basic Operations .................................................................................................................................... 10  
3.1.3.1 Getting Familiar with the Key Pad and the Voice Prompt........................................................................ 10  
3.1.4 Placing Phone Calls................................................................................................................................ 11  
3.1.4.1 Calling phone or extension numbers..................................................................................................... 11  
3.1.4.2 Direct IP calls...................................................................................................................................... 11  
3.1.4.3 Blind Transfer...................................................................................................................................... 12  
3.1.4.4 Attended Transfer................................................................................................................................ 12  
3.1.5 Call Features.......................................................................................................................................... 13  
3.1.6 Fax Support ........................................................................................................................................... 13  
3.1.7 LED Light Pattern Indication.................................................................................................................... 14  
3.2 Configuration Guide ......................................................................................................................................... 15  
3.2.1 Configuring VOIP Client with a Web Browser........................................................................................... 15  
3.2.1.1 Access the Web Configuration Menu .................................................................................................... 15  
3.2.1.2 End User Configuration........................................................................................................................ 15  
3.2.1.3 Advanced User Configuration............................................................................................................... 19  
3.2.1.4 Saving the Configuration Changes........................................................................................................ 29  
3.2.1.5 Remotely rebooting VoIP Client ATA.................................................................................................... 29  
3.3 Restoring the Factory Default Settings .............................................................................................................. 30  
3.4 VoIP Master..................................................................................................................................................... 31  
3.4.1 What is the VoIP Master and how it works................................................................................................ 31  
3.4.2 Set-up and Installation ............................................................................................................................ 33  
3.4.3 Installing the Manager Application ........................................................................................................... 35  
3.4.4 Define the Com port Connection.............................................................................................................. 36  
3.4.5 Port and SIM Settings ............................................................................................................................ 39  
3.4.5.1 Dial Settings for the GSM Port.............................................................................................................. 39  
3.4.5.2 SIM Settings........................................................................................................................................ 40  
3.4.5.3 Follow Me Settings .............................................................................................................................. 41  
3.4.5.4 Call Back Settings ............................................................................................................................... 42  
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1 Getting Started  
Eurotech Communication team is glad you have chosen to use the Eurotechs VoIPMaster GSM to VoIP gateway  
for greatly saving your call costs. We will do our best to make your installation efforts as well as day-to-day  
configuration and monitoring tasks be pleasant tasks as possible. We wish you a smooth operation while greatly saving  
your office mobile phone calls.  
This chapter is your Map for installation, configuration and monitoring tasksand includes a short explanation  
on each stage as well as references for more elaborated explanations, drawings and examples in other chapters. The  
following is a list of tasks you shall perform, where you shall go over it sequentially or skip tasks that are optional and  
not required for your current needs. It is advised that you will use the following tasks as  
your Do To List  
.
As a start Check your package Items at Chapter 2 Check your package Items.  
Later proceed with the Gradstream HanyTone 286 VoIP Client ATA (Analog to Telephone Adaptor) which  
resides in the VoIPMaster gateway and enables a Web based configuration interface.  
The VoIP Client ATA provides VoIP call origination and termination with PSTN network, with some add-on  
supplementary services which are reviewed at Chapter 3.  
The VoIPMaster gateway adds new capabilities of GSM to VoIP calls origination and termination to the client ATA.  
The following topics of the VoIP Client ATA are reviewed in Chapter 3:  
Client ATA Product Overview, Key Features, Hardware Specification and Basic Operations as follows  
:
Getting Familiar with the Key Pad and the Voice Prompt  
Placing Phone Calls  
Calling phone or extension numbers  
Direct IP calls  
Blind Transfer  
Attended Transfer  
Call Features  
Fax Support  
LED Light Pattern Indication  
Now you shall start configure the VoIP Client ATA following the Configuration Guide at chapter 3.2.  
The following configuration actions shall be performed with several guidelines for optional actions:  
Configuring VOIP Client with a Web Browser  
Access the Web Configuration Menu  
End User Configuration  
Advanced User Configuration  
Saving the Configuration Changes  
Remotely rebooting VoIP Client ATA  
Restoring the Factory Default Settings  
After you have completed the VoIP Client ATA you can start configuring the VoIP Master, starting with learning  
the VoIPMaster concept rule in the network and the way it works at What is the VoIP Master and how it works  
chapter.  
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Completing this you shall start the installation procedure of the VoIPMaster following the  
Set-up and Installation  
as follows:  
Installing the Manager Application  
Define the Com port Connection to enable a PC to VoIP master proper connection  
Port and SIM Settings to associate and set SIM and Ports accordingly  
Dial Settings for the GSM Port to define policies and profile of behaviour when dialling  
SIM Settings regarding with usage limits and other optional modes  
Call follow-me settings to let the system call you while you are away from office as if you  
where in office  
Call Back Settings to let waiting lines make the call when line is available again.  
At menu: Cellular Gateways  
Please Give Us feedback to improve your BRI Gateway product  
Please let us know your feedback and enhancement ideas to improve the product to your  
best value.  
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2 Check your package Items  
Please verify your package contains the following components (some were ordered specific) before installation:  
Main Hardware Device The VoIP Master Gateway  
110/220V Electric Power converter to 24V with cables supplied  
VoIP master software Installation CD - Installation kit for MS-Windows Management Application, this User  
Manual file and additional auxiliary utilities.  
GSM Antenna To be installed to the VoIP Master Gateway  
RS-232 Serial PC COMport connection cable well be referred as Comport cable in this manual  
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3 VoIP Client ATA  
Before using this device please perform the following actions:  
1. Connect the VoIPMaster (Which include the VoIP Client ATA as a built-in module) to the IP network via the RJ-45  
connection near the 2 LEDs and power supply side. You must have an account with a VoIP termination service provider  
or you should register an extension with a SIP Gateway/Server. Get all needed data from your provider (such as: user  
name, Password, server IP addresses ports etc.).  
2. Connect a regular Analog telephone (RJ-11 connection) to the system and configure it first as a regular VoIP client.  
That configuration is done using a web interface. You will find instructions on page 14 of this manual.  
3. Test that you can make and receive calls using your regular phone set.  
4. Run the GSM management software, and configure it according to the manual and the interface menu.  
3.1 Product Overview  
The report will include various standards been used in each demo and any interoperability issue need to  
be considered regarding the need for certain standard support, what section of the standard are mandatory  
and what standards implementation are recommended as an implementation reference.  
3.1.1 Key Features  
The document will be prepared as contribution of all partners where Albatronics will integrate the contributions.  
Each partner will contribute information for its demo provided equipment regarding with standards support details.  
Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server),  
NTP, PPPoE, STUN, TFTP, etc.  
Powerful digital signal processing (DSP) to ensure superb audio quality; advanced adaptive jitter control and packet  
loss concealment technology  
Supports various codecs including G.711 (PCM a-law and u-law), G.723.1 (5.3K/6.3K), G.726, (40K/32K/24K/16K), as  
well as G.728, G.729 and iLBC.  
Supports Caller ID/name display or block, Call waiting caller ID, Hold, Call Waiting/Flash, Call  
Transfer, Call Forward, in-band and out-of-band DTMF, Dial Plans, etc.  
Supports Caller ID/name display or block, Call waiting caller ID, Hold, Call Waiting/Flash, Call  
Transfer, Call Forward, in-band and out-of-band DTMF, Dial Plans, etc.  
Supports fax pass through (for PCMU and PCMA) and T.38 FoIP (Fax over IP).  
Supports Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort Noise Generation), Line Echo Cancellation  
(G.168), and AGC (Automatic Gain Control)  
Supports standard encryption and authentication (DIGEST using MD5 and MD5-sess)  
Supports for Layer 2 (802.1Q VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ, MPLS)  
Supports automated NAT traversal without manual manipulation of firewall/NAT  
Supports device configuration via built-in IVR, Web browser or Central configuration files through TFTP or HTTP server  
Supports firmware upgrade via TFTP or HTTP with encrypted configuration files.  
Supports PSTN pass through, able to make and receive VoIP or PSTN calls using same connected analogue phone.  
Ultra compact (wallet size) and lightweight design, great companion for travelers.  
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Compact, lightweight Universal Power adapter  
3.1.2 Hardware Specification  
The following table describes the hardware specification of VoIP Client ATA  
Model  
VoIP Client (ATA)  
LAN interface  
Button  
1xRJ45 10Base-T  
1
LED  
GREEN & RED color  
Universal  
Power Adaptor  
Input: 100-240VAC  
Output: +5VDC, 1200mA  
UL certified  
65mm (W  
93mm (D)  
27mm (H)  
Dimension  
Weight  
Operating  
Temperature  
32 - 104oF  
0 - 40oC  
10% - 95%  
(non-condensing)  
Humidity  
Compliance  
FCC/CE/C-Tick  
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3.1.3 Basic Operations  
3.1.3.1 Getting Familiar with the Key Pad and the Voice Prompt  
VoIP Client ATA has a stored voice prompt menu for quick browsing and simple configuration.  
To enter this voice prompt menu, simple pick up the phone and press the button on the VoIP Client ATA;  
or pick up the phone and dial ***. The following table shows how to use the voice prompt menu to configure the device for  
required voice prompts.  
Menu  
Main Menu  
Voice Prompt  
Enter a Menu Option”  
Users Options  
Enter *to next option and #back to main menu, or  
Dial 01 06, 47, 86 or 99 Menu option  
01  
Static IP Mode, or  
Dynamic IP Mode”  
Dial 9to toggle the selection.  
If user selects Static IP Mode, user will need to configure  
the all IP address information through menu 02 to 05. If user  
selects Dynamic IP Mode, the device will retrieve all IP  
address information from DHCP server automatically when  
user reboots the device.  
02  
IP Address+ IP address  
The current WAN IP address is announced. Enter 12-digit  
new IP address if in Static IP Mode.  
03  
04  
05  
06  
Subnet+ IP address  
Same as Menu option 02  
Same as Menu option 02  
Same as Menu option 02  
Same as Menu option 02  
TFTP server is used to update the firmware of the device.  
When entered, user will be prompted by dial tone, dial the  
12-digit IP address to make a direct IP call. (For details, see  
4.2.2 Make a Direct IP Call.)  
If there are voice messages, user can dial 9and dial pre-  
configured phone number to retrieve voice message.  
Gateway + IP address  
DNS Server+ IP address  
TFTP Server + IP address  
47  
86  
99  
Direct IP Calling”  
No Voice Messages; or  
Voice Messages Pending”  
RESET”  
Dial 9to confirm the RESET; or  
Enter MAC address to restore factory  
default setting (For detail, see section 8)  
Automatically return to Main Menu  
Invalid Entry”  
Notes:  
Once the LED button is pressed, it enters the voice prompt main menu. If the button is pressed  
again while it is already in the voice prompt menu state, it will jump to the Direct IP Callingoption - dial tone  
plays in this state.  
*shifts down to the next menu option  
#returns to the main menu  
9functions as the ENTER key in many cases to confirm an option  
All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP address.  
Once all digits are accumulated, it automatically processes them.  
Key entry cannot be deleted but the phone may prompt error once it is detected  
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3.1.4 Placing Phone Calls  
3.1.4.1 Calling phone or extension numbers  
There are currently two methods to make an extension number call:  
1. Dial the extension number directly and wait for 4 seconds. (Default No Key Entry Timeout).  
Or:  
2. Dial the number directly, and press # (assuming that Use # as dial keyis selected in the web configuration).  
Other functions available during the call are call-waiting/flash, call-transfer, and call-forwarding supplementary call  
services.  
3.1.4.2 Direct IP calls  
Direct IP calling allows two phones to talk to each other in an ad hoc fashion without a SIP proxy.  
VoIP calls can be made between two phones, if:  
Both VOIP Client ATA and the other VoIP device (i.e., another VOIP Client ATA or other SIP products) have public IP  
addresses, or  
Both VOIP Client ATA and the other VoIP device (i.e., another VOIP Client ATA or other SIP produces) are on the same  
LAN using private or public IP addresses, or  
Both VOIP Client ATA and the other VoIP device (i.e., another VOIP Client ATA or other SIP products)  
can be connected through a router using public or private IP addresses.  
To make a direct IP call, first pick up the analog phone or turn on the speakerphone on the analog  
phone, then access the voice menu prompt by dial ***or press the button on the HT286, and dial  
47to access the direct IP call menu. User will hear a voice prompt Direct IP Callingand a dial  
tone. Enter a 12-digit target IP address to make a call.  
The follow is a table of the encoding scheme for the most commonly used characters:  
INPUT  
Encoding  
00  
01  
02  
03  
04  
05  
06  
07  
08  
09  
*0  
*4  
0
1
2
3
4
5
6
7
8
9
. (dot character)  
: (column character)  
Examples:  
If the target IP address is 192.168.0.160, the dialing convention is  
Voice Prompt with option 47, then 192168000160  
followed by pressing the #key if it is configured as a send key or wait 4 seconds. In this case, the  
default destination port 5060 is used if no port is specified.  
If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:  
Voice Prompt with option 47, then 192168001020*45062 followed by pressing the #key if it is  
configured as a send key or wait for 4 seconds.  
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3.1.4.3 Blind Transfer  
Assuming that call party A and B are in conversation. A wants to Blind Transfer B to C:  
1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.  
2. Then Adials *87 then dials Cs number, and then # (or waits for 4 seconds)  
3. Acan hang up.  
Note: Call Feature has to be set to YES.  
Acan hold on to the phone and wait for one of the three following behaviors:  
A quick confirmation tone (temporarily using the call waiting indication tone) followed by a  
dial tone. This indicates the transfer is successful (transferee has received a 200 OK from  
transfer target). At this point, Acan either hang up or make another call  
.
A quick busy tone followed by a restored call (on supported platforms only). This means the  
transferee has received a 4xx response for the INVITE and we will try to recover the call. The  
busy tone is just to indicate to the transferor that the transfer has failed.  
Busy tone keeps playing. This means we have failed to receive the second NOTIFY from the  
transferee and decided to time out. Note: this does not indicate the transfer has been successful, nor does it indicate the  
transfer has failed. When transferee is a client that does not support the second NOTIFY (such as our own earlier  
firmware), this will be the case. In bad network scenarios, this could also happen, although the transfer may have been  
completed successfully.  
3.1.4.4 Attended Transfer  
Assuming that call party A and B are in conversation. A wants to Attend Transfer B to C:  
1. Apresses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone  
2. Athen dial Cs number then # (or wait for 4 seconds). Aand Cnow are in conversation.  
3. Acan hang up.  
Note:  
When intended Transfer failed, if Ahangs up, the HandTone-496 will ring user Aagain to  
remind Athat Bis still on the call, by pressing FLASH or Hook again will restore the  
conversation between Aand B.  
.
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3.1.5 Call Features  
The Following table shows the call features of VoIP Client ATA.  
Key  
*30  
*31  
*67  
*82  
*50  
*51  
*70  
*71  
Call Features  
Block Caller ID (for all subsequent calls)  
Send Caller ID (for all subsequent calls)  
Block Caller ID (per call)  
Send Caller ID (per call)  
Disable Call Waiting (for all subsequent calls)  
Enable Call Waiting (for all subsequent calls)  
Disable Call Waiting. (Per Call)  
Enable Call Waiting (Per Call)  
Unconditional Call Forward.  
*72  
*73  
*90  
To use this feature, dial *72and get the dial tone. Then dial the forward number and #for a dial tone, then  
hang up.  
Cancel Unconditional Call Forward  
To cancel Unconditional Call Forward, dial *73and get the dial tone, then hang up.  
Busy Call Forward  
To use this feature, dial *90and get the dial tone. Then dial the forward number and #for a dial tone, then  
hang up.  
Cancel Busy Call Forward  
To cancel Busy Call Forward, dial *91and get the dial tone, then hang up  
Delayed Call Forward  
*91  
*92  
To use this feature, dial *92and get the dial tone. Then dial the forward number and #for a dial tone, then  
hang up.  
*93  
Cancel Delayed Call Forward  
To cancel this Forward, dial *93and get the dial tone, then hang up  
Flash/Hook When in conversation, this action will switch to the new incoming call if there is a call waiting indication. When in  
conversation without an incoming call, this action will switch to a new channel for a new call.  
3.1.6 Fax Support  
VoIP Client ATA supports FAX in two modes: T.38 (Fax over IP) (and fax pass through. T.38 is the  
preferred method because it is more reliable and works well in most network conditions. If the service  
provider supports T.38, please use this method by selecting Fax mode to be T.38. If the service  
provider does not support T.38, pass-through mode may be used. To send or receive faxes in fax pass  
through mode, users will need to select all the Preferred Codecs to be PCMU/PCMA.  
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3.1.7 LED Light Pattern Indication  
Following are the LED light pattern indications  
.
RED LED indicates abnormal status  
flash every 2 seconds (if DHCP is configured)  
flash every 2 seconds (if SIP is configured)  
DHCP Failed or WAN No Cable  
VOIP Client-486 fails to register  
GREEN LED indicates normal working status  
Message Waiting Indication  
RINGING  
Button flashes every 2 seconds  
Button flashes at 1/10 second  
Button flashes every second  
RINGING INTERVAL  
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3.2 Configuration Guide  
3.2.1  
Configuring VOIP Client with a Web Browser  
VoIP Client ATA has an embedded Web server that will respond to HTTP GET/POST requests.  
VoIP Client ATA is enabled with embedded HTML pages, which allow a user to configure the IP phone,  
through a Web browser, such as Microsofts IE and AOLs Netscape.  
3.2.1.1 Access the Web Configuration Menu  
First, get the IP address of the VOIP Client through section 2.1 with menu option 02. Then access the  
VOIP Clients Web Configuration Menu using the following URI:  
Address is the IP address of the phone.  
http://Phone-IP-Address where the Phone-IP-  
3.2.1.2 End User Configuration  
Once this request is entered and sent from a Web browser, the IP phone will respond with the following login screen  
:
The password is case sensitive with a maximum length of 25 characters. The factory default password  
for End User is admin. After the correct password is entered in the login screen, the embedded Web server inside the IP  
phone will respond with the following Basic Settings configuration page, which is explained in details below.  
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The following table describes the various configurations to be performed:  
End User  
Password  
This contains the password to access the Web Configuration Menu. This field is case sensitive  
with max. 25 characters  
IP Address  
There are 2 modes under which the IP phone can operate:  
- If DHCP mode is enabled, then all the field values for the Static IP mode are  
not used (even though they are still saved in the Flash memory) and the IP  
phone will acquire its IP address from the first DHCP server it discovers on the  
LAN it attaches to.  
To use PPPoE feature please set the PPPoE account settings if the HT-286 is connected directly to  
a DSL modem. The HT-286 will attempt to establish a PPPoE session if any of the PPPoE fields is  
set. In this mode, the WAN side web access is disabled and TFTP upgrade for firmware is not  
feasible and HTTP upgrade is the only available solution.  
- If Static IP mode is selected, then the IP address, Subnet Mask, Default  
Router IP address, DNS Server 1 (primary), DNS Server 2 (secondary) fields will need to be  
configured. These fields are reset to zero by default.  
Time Zone  
This parameter controls how date/time will be displayed according to the specified time zone.  
Daylight Savings Time  
This parameter controls whether the displayed time will be daylight savings time or not. If set to  
Yes, then the displayed time will be 1 hour ahead of normal time.  
In addition to the Basic Settings configuration page, the end user also has access to the device Status page.  
The following is a screen shot of the device Status page.  
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Here are the status details shown  
:
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MAC Address  
The device ID, in HEX format. This is very important ID for ISP troubleshooting.  
This field shows WAN port IP address.  
WAN IP Address  
Product Model  
This field contains the product model info.  
Program: This is the main software release. This number is always used for  
firmware upgrade.  
Bootloader: This is normally not changed.  
HTML: This is the user interface, normally not changed.  
VOC: This is the codec program, normally not changed.  
Software Version  
System Uptime  
Registered  
This shows system up time since last reboot.  
This shows whether the unit is registered to service providers server.  
This shows whether the PPPoE is up if connected to DSL modem  
PPPoE Link Up  
This shows what kind NAT the VoIP Client ATA is connected to via its WAN port. It is  
based on STUN protocol.  
NAT  
NAT Mapped IP  
WAN side public IP if connected to LAN of a SOHO router.  
NAT Mapped Port  
External port detected by STUN  
.
Statistical Status  
Self explainable. Please refer to the page displayed.  
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3.2.1.3 Advanced User Configuration  
To login to the Advanced User Configuration page, follow the instruction in section 3.2.1, they will lead  
You to the following page: (The password is case sensitive with a maximum length of 25 characters and the factory default  
password for Advanced User is admin).  
Advanced User configuration page includes not only the end user configuration, but also some  
advanced settings such as SIP configuration, Codec selection, NAT Traversal Setting and other  
miscellaneous settings. Following is the screen shot of the Advanced configuration page:  
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The following window if for advanced configuration regarding IP, SIP, QoS, NAT, IP Telephony modes setting:  
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Administrator password: Only the administrator can configure the Advanced  
Settingspage. Password field is purposely left blank for security reasons after Pressing  
update and save. The maximum password length is 25 characters.  
Admin Password  
SIP Server  
This field contains the URI string or the IP address (and port, if different from  
5060) of the SIP proxy server. e.g., the following are some valid examples:  
sip.my-voip-provider.com, or sip:my-company-sip-server.com, or 192.168.1.200:5066  
This field contains the URI string or the IP address (and port, if different from  
5060) of the outbound proxy. If there is no outbound proxy, this field  
SHOULD be left blank. If not blank, all outgoing requests will be sent to this outbound  
proxy.  
Outbound Proxy  
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This field contains the user part of the SIP address for this phone. e.g., if the  
SIP address is: sip:my_user_id@my_provider.com, then the SIP User ID is:  
my_user_id. Please do NOT include the preceding sip:scheme or the host  
portion of the SIP address in this field.  
SIP User ID  
User account information, provided by VoIP service provider (ITSP), usually  
has the digit form of a phone number (or is actually a phone number).  
SIP User ID  
SIP service subscribers ID used for authentication. Can be  
Authenticate ID  
identical to or, different from SIP User ID.  
SIP service subscribers account password for GXP-2000 to register to (SIP)  
servers of ITSP.  
Authenticate  
Password  
SIP service subscribers name which will be used for Caller ID display.  
Name  
This defines the encoding rate for G723 vocoder. By default, 6.3kbps rate is  
chosen.  
G723 Rate:  
This defines the size of the iLBC codec frame. The default setting is 20ms.  
This defines the iLBC payload type. The default setting is 97.  
iLBC frame size  
iLBC payload type  
VoIP Client ATA supports up to 7 different vocoder types including G711-ulaw  
(PCMU), G711-alaw (PCMA), G723, G729A/B, G726-32 (ADPCM), G728,  
and iLBC. Depending on the product model, some of these vocoders may not  
be provided in a standard release.  
Preferred Vocoder  
A user can configure vocoders in a preference list that will be included with the  
same preference order in SDP message. The first vocoder in this list can be  
entered by choosing the appropriate option in Choice 1. Similarly, the last  
vocoder in this list can be entered by choosing the appropriate option in  
Choice 7.  
This controls the silence suppression/VAD feature of G723 and G729. If set to  
Yes, when a silence is detected, a small quantity of VAD packets (instead of  
audio packets) will be sent during the period of no talking. If set to No, this  
feature is disabled.  
Silence Suppression  
This field defines the layer 3 QoS parameter which can be the value used for IP  
Precedence or Diff-Serv. Default value is 48  
Layer 3 QoS  
Layer 2 QoS  
This setting includes two fields. The 802.1Q/VLAN Tag contains the value  
used for layer 2 VLAN tag. Default setting is blank. And 802.1p priority value  
contains the value of the priority value.  
This parameter controls whether the IP phone supports the DNS SRV route  
function.  
Use DNS SRV  
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Voice Frames per  
TX  
This field contains the number of voice frames to be transmitted in a single  
packet. When setting this value, the user should be aware of the requested  
packet time (used in SDP message) as a result of configuring this parameter.  
This parameter is associated with the first vocoder in the above vocoder  
Preference List or the actual used payload type negotiated between the 2  
conversation parties at run time.  
e.g., if the first vocoder is configured as G723 and the Voice Frames per TX”  
is set to be 2, then the ptimevalue in the SDP message of an INVITE request  
will be 60ms because each G723 voice frame contains 30ms of audio.  
Similarly, if this field is set to be 2 and if the first vocoder chosen is G729 or  
G711 or G726, then the ptimevalue in the SDP message of an INVITE  
request will be 20ms.  
If the configured voice frames per TX exceeds the maximum allowed value, the  
phone will use and save the maximum allowed value for the corresponding first  
vocoder choice. The maximum value for PCM is 10(x10ms) frames; for G726,  
it is 20 (x10ms) frames; for G723, it is 32 (x30ms) frames; for G729/G728, 64  
(x10ms) and 64 (x2.5ms) frames respectively.  
Fax Mode  
T.38 (Auto Detect) FoIP by default, or Pass-Through (must use codec  
PCMU/PCMA)  
User ID is phone  
number  
If the VoIP Client ATA has an assigned PSTN telephone number,  
then this field will be set to Yes. Otherwise, set it to No. If  
Yes, a user=phoneparameter will be attached to the  
Fromheader in SIP request.  
SIP Registration  
This parameter controls whether the IP phone needs to send REGISTER  
messages to the proxy server. The default setting is Yes.  
Unregister On  
Reboot  
Default is No. If set to Yes, the SIP users registration information will be  
cleared on reboot.  
Registration  
Expiration  
This parameter allows the user to specify the time frequency (in minutes) the  
phone will refresh its registration with the specified registrar. The default  
interval is 60 minutes (or 1 hour). The maximum interval is 65535 minutes  
(about 45 days).  
Early Dial  
This parameter controls whether the phone will attempt to send an early  
INVITE each time a key is pressed when a user is dialing a number. If set to Yes, an  
INVITE is sent using the dial-numbers collected so far; Otherwise, no  
INVITE is sent until the (Re-)Dialbutton is pressed or after about 5 seconds  
have elapsed if the user forgets to press the (Re-)Dialbutton.  
The Yesoption should be used ONLY if there is a SIP proxy configured and  
the proxy server supports 484 Incomplete Address responses. Otherwise, the call  
will most likely be rejected by the proxy (with a 404 Not Found error).  
Please note that this feature is NOT designed to work with and should NOT be  
enabled for direct IP-to-IP calling.  
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This value contains the dial plan prefix string (typically an ASCII numeric  
string). If it is not blank, then this string will be used as a prefix to the target  
URI string in the Toheader field of an INVITE message.  
Dial Plan Prefix  
No Key Entry  
Timeout  
Default is 4 seconds.  
This parameter allows the user to configure the #key to be used as the  
Send(or Dial) key. Once set to Yes, pressing this key will immediately  
trigger the sending of the  
dialed string collected so far. In this case, this key is essentially equivalent to the (Re)Dial”  
key. If set to No, this # key will then  
Use # as  
Send Key  
be included as part of the dial string to be sent out.  
Local SIP port  
Local RTP port  
This parameter defines the local SIP port the IP phone will listen and transmit  
on. The default value is 5060.  
This parameter defines the local RTP-RTCP port pair the IP phone will listen and transmit  
on. It is the base RTP port for channel 0. When configured,  
channel 0 will use this port value for RTP and the port_value+1 for its RTCP;  
channel 1 will use port_value+2 for RTP and port_value+3 for its RTCP. The  
default value is 5004.  
This parameter, when set to Yes, will force random generation of both the local  
SIP and RTP ports. This is usually necessary when multiple IP phones are  
behind the same NAT.  
Use Random Port  
keep-alive interval  
The VoIP Client ATA sends a UDP package to the SIP server periodically in  
order to keep the port open on the router. This parameter defines the interval  
time that HT286 send the UDP package. The default setting is 20 second.  
Use NAT IP  
NAT IP address used in SIP/SDP message. Default is blank.  
Proxy-Require  
SIP Extension to notify SIP server that the unit is behind the NAT/Firewall.  
This parameter defines whether the phone NAT traversal mechanism will be activated or  
not. If activated (by choosing Yes) and a STUN server is also specified, then the phone  
will behave according to the STUN client specification. Under this mode, the embedded  
STUN client inside the phone will attempt to detect if and what type of firewall/NAT it is  
behind through communication with the specified STUN server. If the detected NAT is a  
Full Cone, Restricted Cone, or a Port-Restricted Cone, the phone will attempt to use  
its mapped public IP address and port in all the SIP and SDP messages it sends out.  
If this field is set to Yeswith no specified STUN server, then the phone will  
periodically (every 20 seconds by default) send a blank UDP packet (with no  
payload data) to the SIP server to keep the holeon the NAT open.  
NAT Traversal  
Firmware Upgrade  
This radio button will enable VoIP Client ATA to download firmware or configuration file  
through either TFTP or HTTP.  
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Via TFTP Server  
This is the IP address of the configured tftp server. If it is non-zero or not  
blank, the IP phone will attempt to retrieve new configuration file or new code  
image (update) from the specified tftp server at boot time. It will make up to 3  
attempts before timeout and then it will start the boot process using the existing  
code image in the Flash memory. If a tftp server is configured and a new code  
image is retrieved, the new downloaded image will be verified and then saved  
into the Flash memory.  
Note: DO NOT interrupt the TFTP upgrade process (especially the power  
supply) as this will damage the device. Depending on the network environment  
this process can take up to 15 or 20 minutes.  
Via HTTP Server  
The URL for the HTTP server used for firmware upgrade and configuration via  
HTTP. For example,  
Here :6688is the specific TCP port that the HTTP server is listening at, it can  
be omitted if using default port 80.  
Note: If Auto Upgrade is set to No, VoIP Client ATA will only do HTTP  
download once - at boot up.  
Automatic HTTP  
Upgrade  
Choose Yesto enable automatic HTTP upgrade and provisioning.  
In Check for new firmware everyfield. Enter the number of days period.  
VoIP Client ATA will check the HTTP server for firmware upgrade or  
configuration after the defined number of days.  
When set to No, VoIP Client ATA will only do HTTP upgrade once at boot  
up.  
SUBSCRIBE for  
MWI  
Default is No. When set to Yesa SUBSCRIBE for Message Waiting  
Indication will be sent periodically.  
Offhook  
Auto-Dial  
This parameter allows the user to configure a User ID or extension number to  
be automatically dialed upon offhook. Please note that only the user part of a  
SIP address needs to be entered here. The phone will automatically append the  
@and the host portion of the corresponding SIP address.  
Enable Call Feature  
Default is No. If set to Yes, Call Forwarding & Do-Not-Disturb are supported  
(locally).  
Disable Call  
Waiting  
Default is No.  
Send DTMF  
This parameter controls the way DTMF events are transmitted. There are 3  
ways: in audio which means DTMF is combined with the audio signal (not very  
reliable with low-bit-rate codec), via RTP (RFC2833), or via SIP INFO.  
DTMF Payload  
Type  
This parameter sets the payload type for DTMF using RFC2833  
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This parameter allows the user to control whether to send an SIP NOTIFY  
message indicating the Flash event, or just to switch to the voice channel when  
the user presses the Flash key.  
Send Flash Event  
FXS Impedance  
Selects the impedance of the analog telephone connected to the Phone port.  
Select the Caller ID Scheme to suit the standard of different area.  
Bellcore (North America)  
Caller ID Scheme  
ETSI-FSK (France, Germany, Norway, Taiwan, UK-CCA)  
ETSI-DTMF (Finland, Sweden)  
DTMF (Denmark)  
Onhook Voltage  
Polarity Reversal  
Select the onhook voltage to suit different area or PBX.  
Select Polarity Reversal to adapt some call charge/billing system. Default is  
No.  
This parameter defines the URI or IP address of the NTP server which the IP  
phone will use to display the current date/time.  
NTP server  
If this parameter is set to Yes, the Fromheader in the outgoing INVITE  
message will be set to anonymous, essentially blocking the Caller ID from  
being displayed.  
Send Anonymous  
Lock keypad  
update  
If this parameter is set to Yes, the configuration update via keypad is  
disabled.  
The IP address or URL of the System log server. This feature is especially useful  
for ITSP (Internet Telephone Service Provider)  
Syslog Server  
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Select the ATA to report the log level. Default is NONE. The level is one of  
DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on  
the following events:  
Syslog Level  
product model/version on boot up (INFO level)  
NAT related info (INFO level)  
sent or received SIP message (DEBUG level)  
SIP message summary (INFO level)  
inbound and outbound calls (INFO level)  
registration status change (INFO level)  
negotiated codec (INFO level)  
Ethernet link up (INFO level)  
SLIC chip exception (WARNING and ERROR levels)  
memory exception (ERROR level)  
The Syslog uses USER facility. In addition to standard Syslog payload, it  
contains the following components:  
GS_LOG: [device MAC address][error code] error message  
Here is an example:  
May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000] Ethernet  
link is up  
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3.2.1.4 Saving the Configuration Changes  
Once a change is made, the user should press the Updatebutton in the Configuration Menu. The IP  
phone will then display the following screen to confirm that the changes have been saved.  
Users are recommended to power cycle the VOIP Client-488 after seeing the above message.  
3.2.1.5 Remotely rebooting VoIP Client ATA  
The administrator of the phone can remotely reboot the phone by pressing the Rebootbutton, at the Configurations menu  
button. Once done, the following screen will be displayed to indicate that  
rebooting is underway  
.
At this point, the user can relogin to the phone after waiting for about 30 seconds.  
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3.3 Restoring the Factory Default Settings  
Warning !!!  
Restoring the Factory Default Settings will DELETE all configuration information of the device.  
Please backup or print out all the settings before attempting the following steps.  
Please disconnect the network cable and power cycle the unit, before trying to reset the unit to the factory defaults.  
The steps are as follows:  
Step 1: Find the MAC Address of the device. The MAC address of the device is located at the  
bottom of the device. It is a 12 digits hexnumber.  
Step 2: Encode the MAC address to decimaldigits. Please use the following mapping:  
0-9: 0-9  
A: 22  
B: 222  
C: 2222  
D: 33  
E: 333  
F: 3333  
For example, for the MAC address: 00 0b 82 00 e3 95,  
the User encoding should be  
: 00 0222 82 00 333 3 95”  
Step 3: Access the voice menu by pressing *** or the LED button, then dial 99and get the voice  
prompt RESET”  
Step 4: Key in the encoded MAC address decimal digits after hearing the IVR prompt. Once the  
correct encoded MAC address is entered, the device will reboot automatically and restore the  
factory default settings.  
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3.4 VoIP Master  
3.4.1 What is the VoIP Master and how it works  
This device connects GSM cellular telephones to the internet, by way of VoIP (Voice over Internet Protocol). A GSM module,  
including a SIM card, is installed inside the VoIP device. A SIM card is a smart card that is received with a subscription to a  
cellular telephone network. This following is the communication solution architecture enabled by the VoIPMaster:  
Another Location in the  
World  
One Location in the  
World  
GSM  
Cellphones  
GSM  
Base Stations  
GSM  
Cellphones  
GSM  
Cellphones  
IP Network  
VoIP  
VoIP  
Master  
VoIP  
Master  
Near 0 Cost!  
VoIPMaster  
Management  
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1. From your cellular phone, you can dial to the VoIP device  
.
2. The GSM module in the VoIP device provides you with  
a dial tone of Voice over Internet Protocol.  
3
. You can now dial and make a telephone connection by way of the internet which has near 0 cost.  
Main usage features:  
Up to 32 cellular phones can use the VoIP device for connection to the internet in parallel.  
A local desktop telephone can be connected to the VoIP device. The desktop phone can send and receive calls via  
the internet, as well as via the GSM network (according to telephone prefixes).  
A follow mefunction can be activated to serve the desktop phone  
.
If two systems install in remote offices a call from a mobile in one location let say N.Y can call a remote  
cellular user let say in Japan in the cost of a local enterprise Cellphone cost only!  
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3.4.2 Set-up and Installation  
Insert SIM and connect the cables as described below.  
1. Insert SIM card into the VoIP Master as follows:  
a. Using the tip of the antenna (or a similar object), press on the small yellow button on  
the left side of the gateway, as pictured below. A SIM drawer pops out.  
b. Insert the SIM into the drawer as pictured below. Ensure that the angled notch of the  
SIM is in the matching corner of the SIM drawer (upper left corner). Ensure that the  
SIM is flat in the drawer.  
c. Return the SIM drawer to the SIM slot on the left side of a Free Gate.  
2. Connect cables as follows:  
a. Insert the antenna to a connector on the right side of the VoIP Master.  
b. Insert the communication cable from the PC COMport to the serial COM port socket on  
the left side of the VoIPMaster  
.
c. Insert the network cable into a socket on the right side of the gateway and  
connect it to the computer with the internet connection.  
PC  
COM  
Port  
anagement PC  
RJ-45  
RJ-11  
To Internet  
Landline Phone  
d. Insert the telephone jack, from your land line telephone, into a socket on the left side of the gateway.  
e. Plug the transformer into a wall socket and insert the power cable into its socket on the left side of the gateway.  
After connecting the cables, install the Manager and configure the settings for the VoIP Master gateway as described in the  
following chapters.  
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3.4.3 Installing the Manager Application  
Before operation, configuration settings must be made in the VoIP Master gateway. Configuration is done by a manger  
application in the computer. Install the manager application on the software cd, then define the comport connection, as  
described in this chapter.  
1. Insert the VoIP Master CD into the computer drive.  
2. In Windows Explorer, navigate to Icon  
(in the software disk).  
3. Double click the Icon, wait till the installation window will open.  
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4. Click Next. The Setup Type window opens.  
5. Select Completeand click Next. The Begin Installationwindow opens.  
6. Click Install. Wait till the VoIP Master Manager application will install itself.  
3.4.4 Define the Com port Connection  
After installing the manager application, launch it and define the Comport to which the  
VoIP Master is connected.  
1. Launch the PRI Manager by pressing  
on your computer desktop, or by pressing  
VoIP to GSM Gateway  
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Start > Programs > EuroTech Communications > VoIP Master Manager.  
The VoIP Master Manager window opens.  
VoIP Master  
2. In the t
3. Select the Com Port in the computer to which the VoIP Master is connected.  
The connection indicators in the lower right corner of the window blink green  
:
After installing the Manager and defining the port connection, define port and SIM  
Settings as described in the following chapter.  
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3.4.5  
Port and SIM Settings  
This chapter details port to SIM association as well as required and optional settings.  
3.4.5.1 Dial Settings for the GSM Port  
After defining the Comport, press GSM Port in the left pane. The Port Setting window is displayed.  
Define dial settings in this window as follows:  
1. In the Dial pause box, set the time interval, whereupon a dialed number is dispatched after the designated  
delay time. Each unit is 0.1 second. For example, if you want the number to be dispatched 3 seconds after you  
finish dialing, enter 30 in this box.  
2. Upon completion of a call, if you want to remain connected to the GSM Network, set Repeat Access to  
VoIP to On  
.
3. Set Receiving (Rx) and transmitting volumes in the Rx (receiving) and Transmitting (Tx) volume  
settings.  
4. Press Write Settings.  
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3.4.5.2 SIM Settings  
After making the port settings, press a SIM icon in the left pane. The SIM Setting window opens  
.
Vo
1
. In the PIN Code box, enter the PIN number of the SIM.  
2. In the Network box, enter the GSM network number of the SIM.  
3. In boxes 1 through 8, set enter telephone number prefixes to which this SIM can dial.  
4. Press Write Settings  
.
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3.4.5.3 Follow Me Settings  
If there is no answer on the local phone connected to your VoIP gateway you can use a Follow me  
feature. The Follow mefeature connects the incoming call to your cellular phone. To activate, after  
making SIM settings, press Follow me in the left pane. The Follow Me Setting window opens.  
VoIP Master  
1. Set the Mode box to ON  
.
2. In the Rings Number box, enter the number of times the local phone will ring before being diverted to the "Follow me  
"
function.  
3. In the Called Number box, enter the telephone number that you want dialed when the "follow me" function is  
activated.  
4. Press Write Settings  
.
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3.4.5.4 Call Back Settings  
A call back feature is available with the VoIP master gateway. If person A is having a conversion via the VoIP master  
gateway, and person B attempts to make a phone call via the same VoIP:  
1. Person B will receive a busy signal.  
2. If the telephone number of person B is listed in the Call Back settings of the VoIPMaster manager, when the phone  
call of person A is completed, the VoIPMaster gateway will call person B and provide a telephone line that was  
previously busy by person A.  
To enable this feature perform the following:  
1. On the right side of the window, set the box to ON.  
2. Enter desired telephone numbers in the center of the window.  
3. Next to each telephone number, set the box to ON.  
4. Press Write Settings  
.
After making these settings, your VoIP gateway is ready for operation.  
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