&
Companion
Companion II
Companion II
Golden Tehcnologies • 401 Bridge Street • Old Forge, PA 18518 • Tel: 800.624.6374• Fax: 800.628.5165 • www.goldentech.com
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Companion Owner's Manual: GC222, GC223, GC322, GC323, GC325, GC421
CONTENTS
I.
INTRODUCTION ...................................................................................... 2
SAFETY................................................................................................... 3
II.
III. EMI/RFI.................................................................................................. 7
IV. YOUR GOLDEN COMPANION ................................................................. 8
V.
OPERATION .......................................................................................... 10
Hand Controls.................................................................................. 10
Control Options................................................................................ 12
Seat Controls.................................................................................... 12
Seating Options................................................................................ 13
VI. RIDING YOUR COMPANION .................................................................. 14
Mounting.......................................................................................... 14
Basic Driving.................................................................................... 14
Control Through Tight Spots............................................................. 15
VII. DISASSEMBLY...................................................................................... 17
VIII. ASSEMBLY............................................................................................ 21
IX. TRANSPORTING YOUR COMPANION..................................................... 26
X.
DIAGNOSTICS....................................................................................... 27
XI. CARE AND MAINTENANCE.................................................................... 30
Main Circuit Breaker........................................................................ 30
Wheels and Tires .............................................................................. 31
If Your Companion Does Not Operate................................................ 32
Lubrication....................................................................................... 32
Lighting System................................................................................ 32
Charger and Batteries....................................................................... 33
Battery Maintenance ........................................................................ 34
Battery Cable Installation................................................................. 34
Cleaning Your Companion................................................................ 35
XII. WARRANTY ........................................................................................... 36
Registration Card ............................................................................. 37
Required Owner Information ............................................................ 37
Companion
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INTRODUCTION
Congratulations on the purchase of your new Golden Companion scooter. The Com-
panion, the Companion II, and the four-wheel Companion II all combine cutting edge
technology with attractive designs that are also highly functional in today’s world. We at
Golden Technologies, Inc. know that you have chosen a scooter that will give you years
of dependable operation and also will enhance the quality of your life by providing you
with the mobility to experience an active daily life-style.
Even though your new Companion is both user-friendly and designed for maximum
maneuverability in even the tightest spaces, we ask that you please read, understand
and follow all of the instructions and suggestions in this manual before
you operate your Companion for the first time. The safe use of your new scooter is very
important to us.
If you feel that you do not understand the instructions and suggestions presented in
this owner’s manual, or if, for any reason, you do not feel capable of performing the
activities necessary to assemble, disassemble, operate, or maintain your Companion,
please contact your local Golden Technologies, Inc. representative or call Golden Tech-
nologies, Inc. Technical Support Services at (800) 624-6374.
Golden Technologies, Inc. cannot be held responsible for personal injury or property
damage resulting from the unsafe or the improper use of any of our broad range of
health and personal mobility products. Also, Golden Technologies, Inc. cannot be held
responsible for personal injury or property damage resulting from attempts to follow
instructions, suggestions, and guidelines presented in this owner’s manual.
Our Research and Development Department, our Quality Control Department, and
our Engineering Department have used the latest product specifications and the latest
product design information to produce this owner’s manual. Golden Technologies, Inc.
reserves the right to implement changes into our product lines when those changes
become desirable or necessary. If changes are implemented into our product line, there
may be minor differences between the product you purchased and the illustrations and
instructions in this owner’s manual.
Please fill out and mail the enclosed warranty registration card. We at Golden Technolo-
gies, Inc. would appreciate hearing about the dependability of your Companion and
about the convenience of mobility it has provided for you. We would also appreciate
hearing about the service you received from your local Golden Technologies, Inc. dealer
or representative.
Golden Technologies, Inc.
401 Bridge Street
Phone:
Fax:
(570) 451-7477
(570) 451-7494
Old Forge, PA 18518
Toll free: (800) 624-6374
2
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SAFETY
Your Golden Companion is a battery-operated personal mobility vehicle. Please
exercise caution and consideration when you are operating it. Driving your Companion-
carefully and thoughtfully will help ensure your personal safety and the safety of
other people.
NOTE: Before learning to operate your Companion, have your authorized Golden
Technologies, Inc. dealer determine if it is advisable for you to practice
getting on and off your Companion and operating it in the presence of an
attendant.
BEFORE GETTING ON YOUR COMPANION
• Check to be certain that the power is turned off. See section V. “Operation” in this
manual. This will eliminate the possibility of accidentally activating the paddle con-
trols and causing injury to yourself or to others.
• Check to be certain that your Companion’s brake handle is in the engaged position.
See section VII. “Disassembly” in this manual.
• Flip up the armrests.
WARNING: When getting on or off your Companion, do not put most or all of your
weight on the edge of the deck. Doing so may cause the scooter to
become unstable.
GETTING ON YOUR COMPANION
• Position the seat for safe and easy mounting. See section V. “Operation.”
• Return tiller to full upright position
• Carefully place one foot on the approximate center of the deck and seat yourself
comfortably and securely on the seat.
• Fasten the lap belt, if your scooter is so equipped.
• Flip down or replace the armrests.
GETTING OFF YOUR COMPANION
• Make certain that the power is turned off and the key is removed.
• Return tiller to full upright position
• Flip up or remove the armrests.
• Unfasten the lap belt, if your scooter is so equipped.
• Carefully place one foot on the ground, transfer your weight to that leg, and slowly
come to a standing position.
• Step away from the scooter.
MAXIMUM WEIGHT
Your Companion has been rated to a maximum payload (operator and anything else
being carried on the Companion) of 300 pounds for the Companion I and 350 pounds
for the Companion II. Exceeding the maximum weight rating will void the warranty.
WARNING: Exceeding the maximum weight rating may result in injury to yourself
and to others.
Companion
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SAFETY
DRIVING ON AN INCLINE
• For maximum stability, lean forward in your Companion’s seat while proceeding up
ramps, slopes, curbs, or any low rise. See figure 1.
• Drive with caution when attempting to negotiate any incline, even handicap access
ramps.
• Always climb or descend a gradient by driving straight up or straight down the face
of the slope. See figure 1.
• Do not traverse or drive across the face of the gradient. See figure 2.
• Do not attempt to negotiate an incline that is covered with snow, ice, cut or wet grass,
leaves, or any other potentially hazardous material.
• Do not back down an incline.
• Try to keep your Companion moving when climbing an incline. If you do come to a
stop, restart and accelerate slowly and carefully.
• Do not try to descend or climb a slope whose gradient is greater than recommended.
See “Specifications” on page 9.
FIGURE 1. GOING UP AN
INCLINE
FIGURE 2. TRAVERSING
A SLOPE
WARNING: If, while you are driving down a slope, your scooter starts to move faster
than you feel is safe, release the thumb lever and allow your Companion
to come to a stop. When you feel that you again have control of your
scooter, push the thumb lever forward and continue safely down the
remainder of the slope.
DRIVING DOWN AN INCLINE
• Lower speed setting
• Whenever it is safely possible, drive forward down any ramp, low rise, or incline.
Golden Technologies, Inc. does not recommend that you drive your scooter in reverse
down any incline, ramp, curb, or low rise. Backing down any slope may create a very
hazardous situation.
If it is necessary to back down a slope follow one of two procedures.
4
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SAFETY
NOTE: When using either of the following procedures to back down a slope, Golden
Technologies, Inc. strongly advises that you have the assistance of another
person.
Procedure 1
1. Set the key switch to the “Off” position. See section V. “Operation.”
2. Dismount your Companion.
3. Put your scooter in the freewheel mode. See section VII. “Disassembly.”
4. While standing alongside the scooter, carefully manually maneuver it down the
slope.
5. When you have reached a level surface at the bottom of the slope, position the free-
wheel lever in the engaged position. See section VII. “Disassembly.”
6. Carefully remount your Companion and resume normal operation.
WARNING: When your scooter is in freewheel mode, the brake is released. The
weight of the scooter on a slope may cause you to lose control of the
scooter. If you do not feel capable of manually controlling your scooter
down the slope, request assistance or do not attempt to use this pro-
cedure.
Procedure 2
1. Set the key switch to the “Off position. See section V. “Operation.”
2. Dismount your Companion.
3. Set the key switch to the “On” position. See section V. “Operation.”
4. While standing alongside your scooter, carefully operate the controls at the lowest
speed setting. See section V. “Operation.”
5. Slowly and carefully back your scooter down the incline.
6. Carefully remount your Companion and resume normal operation.
MEDICATION
Always check with your physician to determine if any of the medications you are taking
may affect your judgement and/or your ability to operate your Companion. Also check
with your physician concerning your physical ability to operate a scooter.
WARNING: Do not connect or allow anyone except an authorized Golden Technolo-
gies, Inc. representative to connect any electrical or mechanical device
to your Companion. Unauthorized accessories will void the warranty
and may cause injury.
Please use your Golden Companion scooter often and allow it to expand the horizons of
your daily life. The more mobility your Golden Companion brings to you, the happier you
will be, and the more satisfied we at Golden Technologies, Inc. will be! But as with
Companion
5
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SAFETY
all things, especially motor operated vehicles, observing a few rules and safety consid-
erations will help ensure safe scooter operation. So please follow the rules below.
NOTE: Please remember that while on your Golden Companion, you are a motorized
pedestrian. You must observe and obey all pedestrian rules and regulations
for the locale in which you are riding.
RULES FOR USE AND OTHER SAFETY CONSIDERATIONS
• Read completely and understand this owner’s manual before assembling, operating,
transporting, or disassembling your Golden Companion.
• Always operate your Golden Companion with thought, care, and safety.
• Do not attempt to use your Companion on an escalator. Always use an elevator.
• Do not carry passengers under any circumstances.
• Do not mount or dismount your Golden Companion unless the brake is engaged.
• Always make sure that the key switch is set to “Off” before mounting or dismounting
your scooter.
• Do not back your Golden Companion down an incline or across an uneven surface.
• Do not turn your scooter suddenly at full speed.
• Always make sure the seat is locked forward before operating your Companion.
• Always come to a full stop before changing direction from forward to reverse or from
reverse to forward.
• Do not operate your Companion where you could not safely or legally walk.
• Do not climb ramps or curbs that exceed your scooter’s capacity.
• Always approach curbs and inclines straight on.
• Always turn on your scooter’s lights when operating near traffic, at night, and in any
poorly lit area.
• Always be aware of and careful near mechanical pinch points (for example, when
mating the rear carriage to the front frame—see the note on page 21) especially when
assembling and disassembling your scooter.
• Never sit on your Companion when it is being transported.
• Always fasten down your Companion securely with an approved tie-down system
while transporting your scooter.
• When your Companion is being transported, make certain that it is securely fastened
down with an approved tie-down system.
• Never operate your vehicle if it is not functioning properly.
• Always use caution when driving on soft or uneven surfaces such as grass, gravel.
Also use caution on decks where there is no railing.
• Never drive on the roadway, except when you must cross the street.
• Always cross streets at intersections and use crosswalks or the most direct route,
making sure that your path is clear and that you are visible to motor traffic.
• Never drive your Companion up or down a step or curb that is higher than three
inches.
• Never back up or down a step or curb.
• Never operate your Companion while you are under the influence of alcohol.
6
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EMI/RFI
The rapid development of electronics, especially in the area of communications, has
saturated our environment with electromagnetic (radio) waves that are emitted by tele-
vision transmitters, cellular phones, citizen’s band radios (CBs), amateur radios (ham
radios), wireless computer links, microwave transmitters, paging transmitters, etc. These
electromagnetic (EM) waves are invisible and increase in strength the closer one gets to
the source of transmission. When these energy waves act upon electrical devices and
cause them to malfunction or to function in an erratic or uncontrolled manner, they
are referred to as Electromagnetic Interference (EMI) or Radio Frequency Interference
(RFI).
EMI/RFI AND YOUR COMPANION
All electrically powered vehicles, including scooters are susceptible to Electromagnetic
Interference/Radio Frequency Interference (EMI/RFI). This interference could result in
abnormal, unintended movement of your Golden Companion.
WARNING: Unintended movement or brake release could cause an accident or
injury.
The FDA has determined that each make and model of scooter can resist EMI/RFI to a
certain level. The higher the level of resistance, the greater the degree of protection from
EMI/RFI—measured in volts per meter (V/m). The FDA has also determined that cur-
rent technology is capable of providing 20 V/m of resistance to EMI/RFI, which would
provide useful protection against common sources of interference. The resistance level
of the Golden Companion to EMI/RFI is not known.
EMI/RFI RECOMMENDATIONS
• Do not turn on or use hand-held personal electronic communication devices such
as cellular phones, walkie-talkies, and CB radios while your scooter is turned on.
• Be aware of any nearby transmitters (radio, television, microwave, etc.) on your in-
tended route and avoid operating your scooter close to any of those transmitters.
• Turn off the power if your Companion is going to be in a stationary position for any
length of time.
• Be aware that adding accessories or components or modifying your scooter may make
it more susceptible to EMI/RFI.
• If unintended movement or brake release occurs, turn your scooter off as soon as it
is safe to do so.
• Report all incidents of unintended movement or brake failure to Golden Technologies,
Inc. Technical Service at (800) 624-6374.
WARNING: Turn off your scooter as soon as it is safely possible if unintended or
uncontrollable motion occurs or if unintended brake release occurs.
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YOUR GOLDEN COMPANION
CONTROL PANEL
HANDGRIP
THUMB LEVERS
TILLER
TILLER ADjUSTMENT
LEVER
ARM REST WIDTH
ADjUSTMENT
KNOBS
REMOVABLE
CARPET
TRUNK LID
(HINGED)
ACCESS TO
CHARGER
SEAT ROTATION
LEVER
BRAKE HANDLE
FIGURE 3. YOUR GOLDEN COMPANION
FOR YOUR RECORDS
Please fill in your Companion’s information below. This information will be useful in
the event- that you ever need to contact Golden Technologies, Inc. concerning your
scooter.
Your Companion
(under carpet:
right rear)
Model
Serial Number
Body Color
Date of Purchase
Options
Place of Purchase
Name
Company
Address
Please remember to fill in and return your warranty registration card. (page 37)
Companion
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YOUR GOLDEN COMPANION
Specifications
Length
GC222
41"
GC223
41"
GC322
46"
Width
24"
24"
24"
Tires
Front
7 3/4"
7 3/4"
8 3/4"
9"
Rear
8 3/4"
10"
Weight capacity
Maximum speed
Ground clearance
300 lbs
4 1/2 mph
3 1/2 "
300 lbs
350 lbs
4 mph
4"
4 1/2 mph
3 1/2
Operating range (miles) up to 32*
up to 32*
37"
up to 20*
48"
Turning radius
Batteries (2)
Weight
37"
Type U-l
100 lbs
148 lbs
Yes
Type U-l
100 lbs
Type U-l
102 lbs
150 lbs
Yes
with batteries
Freewheel mode
148 lbs
Yes
Maximum safe incline 6 degrees
Electronic speed control Yes
Brakes
7.5 degrees
Yes
6 degrees
Yes
Electromechanical
On-board 3 amp
Charger
Rear-wheel drive
Warranty
Sealed transaxle Motor, 24 VDC
Limited Life-time
Specifications
Length
GC323
46"
GC325
46"
GC421
49 1/2"
24"
Width
24"
24"
Tires
Front
9"
9"
9"
Rear
10"
10"
10"
Weight capacity
Maximum speed
Ground clearance
300 lbs
5 1/2 mph
4"
350 lbs
5 1/2 mph
4"
350 lbs
5 1/2 mph
4"
Operating range (miles) up to 25*
up to 25*
48"
up to 23*
58 1/2"
Type U-l
131 lbs
179 lbs
Yes
Turning radius
Batteries (2)
Weight
48"
Type U-l
102 lbs
150 lbs
Yes
Type U-l
102 lbs
150 lbs
Yes
with batteries
Freewheel mode
Maximum safe incline 7.5 degrees
Electronic speed control Yes
Brakes
7.5 degrees
Yes
6 degrees
Yes
Electromechanical
On-board 3 amp
Charger
Rear-wheel drive
Warranty
Sealed transaxle Motor, 24 VDC
Limited Life-Time
Companion
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OPERATION
DC VOLTAGE METER
POWER-ON/DIAGNOSTICS LED
LIGHTS ON INDICATOR
HORN BUTTON
LIGHT SWITCH
BUTTON
THUMB LEVER (RE-
VERSE)
THUMB LEVER
(FORWARD)
SPEED ADjUSTMENT DIAL
KEY SWITCH
TILLER ADjUSTMENT LEVER
FIGURE 4. CONTROL PANEL
HAND CONTROLS
Speed Adjustment Dial
The speed adjustment dial allows you to preselect the maximum top speed of your
Golden Companion.
• Turn the dial completely counterclockwise to operate your scooter at the lowest speed
level.
• Turn the dial completely clockwise to increase the operational speed of your scoot-
er.
We recommend that you select a speed setting at which you feel comfortable, safe, and
in control of your Companion.
Key Switch
This switch turns the power on and off to your Companion.
• Insert the key into the key switch.
• Turn the key 90 degrees clockwise to turn on your scooter’s power.
• Turn the key back to the vertical position to turn off your scooter’s power.
NOTE: Always make certain that the key is removed from the key switch before
getting on or off your Golden Companion.
10
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OPERATION
When the power to your Companion is turned on, the Power On/Diagnostics LED (Light
Emitting Diode) will light up. This LED is used for diagnosing operational problems that
may arise. See section X. “Diagnostics.”
Horn Button
Press this button to sound the horn.
Light Switch Button
This button operates your Companion’s lighting system.
• Press the button once to turn on your scooter’s lights.
• Press the button a second time to turn off the lights.
NOTE: The lights on your Companion are for safety purposes only! They were
designed for you to be seen and not for driving at night.
Lights-on LED
This LED will illuminate when you have your Companion’s lights turned on.
Thumb Lever Control
This self-centering lever system controls your Companion’s speed (up to the maximum
speed set by the speed adjustment dial) and its forward and reverse direction. This
control system is also called the “wigwag.”
To drive forward:
• Place your hands on the handgrips.
• Use your thumbs to operate the lever controls.
• Use your right thumb to press lightly on the “F” (forward motion) lever to move your
scooter forward.
• Increase the pressure applied by your thumb to increase your forward speed.
• To stop your Companion, release all pressure on the lever. The lever will automati-
cally return to the center (neutral) position and your scooter will come to a gradual
stop. The brake will automatically engage.
NOTE: Always bring your Companion to a full stop before changing direction from
forward to reverse, or from reverse to forward.
To drive in reverse:
• Place your hands on the handgrips.
• Use your thumbs to operate the lever controls.
• Use your left thumb to press lightly on the “R” (reverse motion], lever to move your
scooter in reverse. A back-up beeper will sound to inform others of your movement.
• Increase the pressure applied by your thumb to increase your reverse speed.
• To stop your Companion, release all pressure on the lever. The lever will automatically
return to the center (neutral) position and your scooter will come to a gradual stop.
DC Voltage Meter
This meter (see figure 4) shows the amount of voltage in your Companion’s batteries.
Companion
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OPERATION
• Green indicates a full charge on the batteries.
• Yellow indicates caution and approximately a one-half charge of the batteries.
• Red indicates that the batteries have less than one-half of a charge remaining. See
section XI. “Care and Maintenance” for instruction concerning charging the batter-
ies.
NOTE: Your scooter will automatically turn itself off if the battery output falls to
or below 17.5 VDC.
Tiller Adjustment Lever
The Tiller on your Companion scooter employs a pneumatic piston to provide you with
infinite tiller angle settings for your driving comfort.
• Use one hand to grasp a handgrip.
• Use your other hand to push down and hold the tiller adjustment lever (see figure
4).
• Position the tiller at a comfortable and safe operating angle.
• Release the tiller adjustment lever. It will automatically lock the tiller at the selected
angle.
CONTROL OPTIONS
Golden Technologies, Inc. has made provision for the individual needs and abilities
of the operators of the Golden Companion.
Your authorized Golden Technologies, Inc. dealer can reverse the thumb lever controls
so that when you push on the “left” lever, your scooter will move in the forward
direction, and pushing on the “right” lever will move your scooter in reverse.
The Companion line can be equipped with a 110 amp controller. Normally the control-
ler is rated at 70 amps.
SEATING CONTROLS
Armrest Height Adjustment
The armrest height can be adjusted three-quarters of an inch or one and one-half
inches to comfortably fit the operator.
1. Use a 5 mm metric Allen wrench* to remove the two screws and washers that hold
the armrest in place. See figure 5.
2. Raise or lower the armrest to the desired height while aligning the holes in the arm-
rest and the armrest L-bracket.
3. Position a washer on each screw removed in step 1.
4. Use the Allen wrench to reinstall and tighten the two screws.
NOTE: All hardware is metric. The use of standard wrenches will strip hardware.
Allen screws may be painted and sealed. You may need to apply force to
remove these screws.
* Tools are not included.
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OPERATION
Armrest Width Adjustment
To adjust the armrest width:
1. Loosen the adjustment knobs at the rear of
the seat. See figure 6.
HEIGHT
ADjUSTING
SCREWS
2. Slide the armrests in or out to the desired
width.
3. Tighten the adjustment knobs.
FIGURE 5. ARMREST HEIGHT
Seat Height Adjustment
To adjust the seat height:
1. Remove the seat by lifting it straight up.
2. Set the seat aside.
3. Remove the bolt, nut, and washer that hold
the seat post in the seat pedestal. See figure
7.
4. Position the seat post at the desired height
while aligning the holes in the seat post and
the seat pedestal.
ADjUSTMENT
KNOBS
5. Reinstall and tighten the nut, bolt, and
washer. The bolt must be installed from
the back of the pedestal, with the nut and
washer to the front of the scooter.
FIGURE 6. ARMREST WIDTH
HEIGHT AD-
jUSTMENT
BOLT
NUT AND
WASHERS
Seat Rotation Lever
The seat can be rotated through 360° and
locked at any 45° position.
1. Pull up on the seat rotatation lever and
rotate the seat to the desired position. See
figure 8.
2. Release the handle to lock the seat at any
45° position.
FIGURE 7. SEAT HEIGHT
Flip-up Armrests
Pull up on the end of either armrest to flip it
up for easy transfer on and off your Golden
Companion. See figure 8.
SEATING OPTIONS
The Golden Companion seat is available in a
variety of colors and fabrics, including vinyl.
SEAT
ROTATION
LEVER
FIGURE 8. FLIP-UP ARMRESTS
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RIDING YOUR COMPANION
MOUNTING
NOTE: For your first driving sessions, make certain that your Golden Companion
starts out on a level surface and that you will continue driving on a level
surface.
OFF
ON
To Get on Your Companion
1. Stand alongside your Compan-
ion and insert the key into the
key switch. See figure 4 on page
10 and figure 9 on this page.
• Do not turn the key switch to
the “On” position.
FIGURE 10
FIGURE 9
2. Stand behind your Companion.
3. Make certain that the brake handle is in the “up” (engaged) position. See figure 3.
4. Pull up on the seat rotate lever. See figure 8.
• This lever is normally located on the right-hand side of the seat, but your Compan-
ion may be configured to have the lever positioned on either side of the seat.
• Once the lever is pulled up and held in the “up” position, the seat can be freely
rotated.
• Release the lever to lock the seat into one of the eight preset locking positions.
4. Make certain that the seat is positioned for safe and easy mounting.
5. Position yourself in the seat.
6. Use the seat rotate lever to position the seat so that it is locked in the fully forward
direction.
7. Fasten your lap belt, if your Companion is so equipped.
BASIC DRIVING
1. Make certain that you are seated safely and properly on your Golden Companion.
2. Turn the speed control dial fully counterclockwise to its slowest setting.
NOTE: Reverse movement of the scooter may not occur when the speed control
dial is set fully counterclockwise at its slowest setting.
3. Insert the key into the key switch—if you have not already done so.
4. Turn the key clockwise to the “On” position. See figure 10.
5. Place your hands on the handgrips.
• If you wish to drive forward, position your right thumb on the “right” thumb lever.
See figure 4.
• If you wish to drive in reverse, position your left thumb on the “left” thumb lever.
See figure 4.
6. Press against the thumb lever to gently accelerate your Companion.
7. Release the lever to allow your Companion to come gently to a full stop.
8. Practice these two basic functions until you feel that you have control of your scoot-
er.
14
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RIDING YOUR COMPANION
Steering
Steering your Golden Companion is easy and logical.
1. With both hands on the handgrips of the tiller (see figure 3), turn the tiller to the
right to travel to the right.
2. With both hands on the handgrips of the tiller (see figure 3), turn the tiller to the left
to travel to the left.
3. Make certain to maintain sufficient clearance when turning your scooter so that the
rear wheels will clear any obstacle.
NOTE: Turning your scooter too sharply at too high a speed may create a situa-
tion where one of the rear wheels will leave the ground and the possibility
of tipping the scooter. Avoid this danger at all times by decelerating and
steering a wide arc around corners and obstacles.
Steering in a Tight Spot
If you must steer in a tight spot, such as entering a doorway or when turning around:
1. Bring your Companion to a full stop.
2. Set speed at a low level.
3. Turn the tiller to the direction in which you wish to drive.
4. Press gently on the appropriate thumb lever. This will make your Companion turn
very sharply.
For more information on dealing with obstacle and tight spots, see “Control Through
Tight Spots” on this page.
Steering in Reverse
Backing up your Companion requires attention to what you are doing.
1. Use your left thumb to press against the left thumb lever. See figure 4.
2. Turn the tiller to the left to drive in reverse to the left.
3. Turn the tiller to the right to drive in reverse to the right.
NOTE: Your Companion’s speed in reverse is fifty percent of the maximum speed
set at the speed control dial.
CONTROL THROUGH TIGHT SPOTS
As you use your Golden Companion to greatly increase your mobility, you will un-
doubtedly encounter some obstacles that will require practice to negotiate smoothly
and safely. Below are some common obstacles that you may meet during the daily use
of your scooter. Listed with those obstacles are some driving tips that should help you
conquer those obstacles. Learn and follow those tips, and with surprising ease you will
soon be in control of your Companion as you maneuver it through doors, up and down
ramps, up and over curbs, through grass and gravel, and up and down inclines.
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RIDING YOUR COMPANION
Ramps
When proceeding up any ramp, curb, or incline:
• Lean forward in your seat to move your center of gravity forward for maximum
stability and safety. See figure 11.
If the ramp has a switchback, good cornering ability is required.
• Maneuver your Companion so that the front wheels take wide swings around the
corners of the ramp.
• Doing this will allow your scooter’s back wheels to follow a wide arc around the cor-
ner, staying clear of obstacles.
If you must stop your Companion while driving up a ramp:
• Starting up again simply requires that you apply gentle and steady forward power
(pressure to the forward (F) thumb lever).
• Accelerate gently after stopping on any incline.
Driving down a ramp:
• Keep your Companion’s speed control dial set fully counterclockwise at the slowest
speed setting.
• If you must come to a stop, release the thumb control lever slowly and smoothly.
Curbs
• Maximum curb height is 3"
• Always use caution when negotiating any curb.
• Go up or down a curb only at a direct 90° angle.
• Approach and negotiate the curb so that both back wheels of your scooter go over
the curb at the same time.
• Never negotiate inclines or curbs by traversing them. See figure 12. Doing so may
cause the scooter to tip over.
• Go down a curb slowly to avoid a jarring bump. Use as little power as possible.
Grass and Gravel
Your Golden Companion performs admirably on grass, gravel, and hills, but you must
follow the operational parameters presented in this manual. Refer to the “Safety” sec-
tion. If you are unsure about any situation, avoid it. Common sense is your best pro-
tection.
• Feel free to use your Golden Companion on lawns or in park areas.
• Avoid long or high grass, which may wrap around your scooter’s axles.
FIGURE 11. ON A RAMP
FIGURE 12. DO NOT TRAVERSE INCLINES
OR CURBS
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DISASSEMBLY
1. REMOVING THE SEAT
NOTE: Pinchless seat hinges are standard on
all Golden Companion scooters.
1. Loosen the adjustment knobs. See figure 13.
2. Slide the arms off the scooter.
3. Remove the seat by lifting it straight up and
out of the seat post.
4. The seat can be folded for compact storing.
ADjUSTMENT
KNOBS
TRUNK LID
(HINGED)
FIGURE 13. REMOVING THE SEAT
2. DISCONNECTING THE TAILLIGHT CONNEC-
TOR
1. Open the trunk lid. See figure 13.
2. Disconnect the taillight connector. See figure
14.
3. REMOVING THE REAR SHROUD
1. Pull up on the right and left sides of the shroud
near the front end. See arrows in figure 15.
2. Lift the shroud up and off the scooter. See figure
15 A.
DISCONNECT THIS CONNECTOR
FIGURE 14. TAILLIGHT CONNECTOR
(TRUNK LID REMOVED)
PULL UP HERE
MOUNTING
TABS
SLOT
LOCATING PIN
LOCATING PIN HOLE
SLOT
PULL UP HERE
FIGURE 15. REMOVING THE REAR SHROUD
Companion
PULL UP ON BOTH SIDES
FIGURE 15 A
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DISASSEMBLY
SEAT POST
REMOVE THIS
BOLT, NUT, AND
WASHERS
4. REMOVING THE SEAT POST
PEDESTAL
NOTE: This step may not be necessary.
We provide instructions in case
you do find it necessary to re-
move the seat post for storage
or for replacement.
1. Remove the nut, bolt, and washer. See
Figure 16.
2. Pull the seat post up and out of the seat
post pedestal.
FIGURE 16. REMOVING THE SEAT POST
BATTERY
BATTERY CABLE CONNECTORS
CHARGER CONNECTORS
MOTOR/BRAKE
CONNECTORS
MAIN HARNESS
CONNECTORS
TAIL LIGHT
CONNECTORS
5. REMOVING THE BATTERIES
1. Pull Battery plugs apart
FIGURE 17. BATTERY DISCONNECTION
2. Remove the batteries one at a time.
6. DISCONNECTING THE MAIN HAR-
NESS CONNECTOR
1. Squeeze the locking ear on the connec-
tor. See figure 18.
LOCKING EAR:
MAIN HARNESS
CONNECTOR
2. Disconnect the main harness connector
from the electrical enclosure. See figure
17.
FIGURE 18. LOCKING EAR DETAIL
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DISASSEMBLY
NOTE: The motor and the brake connectors (see figure 17) should be disconnected
only if you are going to remove the rear electronics enclosure. If is not
necessary to remove the charger connector while removing the rear elec-
tronics enclosure.
7. PUTTING YOUR COMPANION IN FREE-
WHEEL MODE
Your Golden Companion is equipped with a
brake handle (see figure 19) that can set your
scooter in or out of freewheel mode.
To disengage the brake and put your scooter
in freewheel mode:
Push down on the brake handle.
To engage the brake and take your scooter
out of freewheel mode:
Pull up on the brake handle.
Setting your scooter in freewheel mode dur-
ing disassembly and assembly helps with the
maneuvering of the rear carriage away from
the front frame.
BRAKE
HANDLE
ENGAGED
BRAKE HANDLE
DISENGAGED
(FREEWHEEL MODE)
Pushing the scooter too quickly in freewheel
will cause the motor to act as a generator
causing the scooter to become difficult to
push. Freewheel slowly.
FIGURE 19. BRAKE HANDLE
WARNING:
• Never set your Companion in freewheel mode when it is on an incline.
• Never push down on the brake handle while you are operating your Com-
panion.
• Always make certain that your scooter is not in freewheel mode before in-
serting the key into the key switch.
WARNING: Do not sit in or attempt to move your Companion unless the frame
and rear carriage are securely engaged. Accidental seperation of the
frame from the rear carriage may occur and cause injury or damage.
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DISSASSEMBLY
8. Locate the Red "T" Handle and Latch on frame assembly. (Fig. 20)
Fig. 20
Fig. 21
9. Grasp the handle and pull it toward the front of the scooter to release the latch. (Fig. 21)
Fig. 23
Fig. 22
10. The latch will swing open. Now simply lift the "T" handle and the unit
comes apart. (Fig. 22 and Fig. 23)
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ASSEMBLY
1. To reconnect the frame, lift the "T" handle and guide the front frame hooks into
the rear frame sockets. It helps to stabilize the rear frame by holding the seat
post. (Fig.24 and Fig. 25)
Fig. 24
Fig. 25
2. Now swing the latch into the locked position. You will hear and feel a positive
snap when the latch engages. (Fig. 26 and Fig. 27)
Fig. 26
Fig. 27
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3. You will notice that you cannot place the batteries into the unit, unless the latch
is fully engaged. (Fig. 28)
Fig. 28
Fig. 29
4. When the left battery is properly placed, and secured with hook and loop strap, it
acts as a secondary securing mechanism for the latch. (Fig. 29)
Fig. 30
5. The figure above shows the batteries properly placed and secured with hook and
loop straps and the latch properly engaged. (Fig. 30)
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ASSEMBLY
BATTERY
BATTERY CABLE CONNECTORS
CHARGER CONNECTORS
MOTOR/BRAKE
CONNECTORS
MAIN HARNESS
CONNECTORS
TAIL LIGHT
CONNECTORS
FIGURE 31. ELECTRICAL CONNECTIONS
6. ELECTRICAL CONNECTIONS
NOTE: The electrical connectors on your Com-
panion have been designed so that only
the correct connector will fit in its ap-
propriate mating/plug receptacle.
When inserting a connector into its
mating plug receptacle, make certain
that the locking ears (see figure 18, page
18, for example of locking ears) “click”
into place.
See figure 31.
Connect the motor/brake connector, if it has been
disconnected.
7. SET THE BRAKE HANDLE
1. Move the brake handle to the engaged “up”
position. See figure 32.
BRAKE
HANDLE
ENGAGED
BRAKE HANDLE
DISENGAGED
(FREEWHEEL MODE)
NOTE: Your Companion will only operate if the
brake handle is left in the engaged “up”
position.
FIGURE 32. BRAKE HANDLE
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ASSEMBLY
8. INSTALL THE SEAT POST
If the seat post was not removed,
SEAT POST
BOLT, NUT, AND
WISHERS
proceed to step 9.
SEAT POST PED-
ESTAL
If the seat post was removed:
1. Insert the seat post into the seat
post pedestal. See figure 33.
2. Align holes in the seat post with
the holes in the seat post pedestal
to set the desired height for the
seat.
3. Install the bolt through the aligned
holes, starting at the rear of the
pedestal.
4. Install the washer.
5. Install and tighten the nut.
FIGURE 33. SEAT POST INSTALLATION
TRUNK LID
(HINGED)
9. INSTALL THE REAR SHROUD
1. Carefully lower the shroud over
the seat post. See figure 34.
2. Align the locating pin with the
locating pin hole.
MOUNTING
TABS
3. Align the mounting tabs with their
corresponding slots.
4. Gently push down on the shroud
until it locks into place.
SLOT
LOCATING PIN
LOCATING PIN HOLE
SLOT
10. CONNECT THE TAILLIGHTS
1. Position the taillight connector
to fit into the taillight connector
socket. See figure 35 (rear shroud
shown with trunk lid opened).
2. Push the connector firmly into the
socket.
FIGURE 34. SHROUD INSTALLATION
TAILLIGHT
CONNECTOR SOCKET
TAILLIGHT CON-
NECTOR
FIGURE 35. TAILLIGHT CONNECTOR
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ASSEMBLY
WARNING: Do not sit in or attempt to move your Companion unless the frame
are rear carriage are securely engaged. Accidental separation of the
frame from the rear carriage may occur and cause injury of damage.
11. INSTALL THE SEAT
1. Make certain that the seat post is mounted in the seat post pedestal and adjusted
to the desired height. See assembly step 6.
2. Lift seat and position the seat swivel post into the seat post. See figure 36.
3. Push down on the seat to make certain that the seat swivel post is fully inserted and
locked. See figure 37.
WARNING: Failing to assure proper installation of the seat could result in in-
jury.
SEAT SWIVEL
POST
SEAT POST
SEAT POST
PEDESTAL
THE SEAT
LOCKS THE SEAT IN PLACE
FIGURE 36. INSTALLING THE SEAT
FIGURE 37. SEAT INSTALLED
12. ARM INSTALLATION
1. Insert the right arm into the arm bracket.
See figure 38.
2. Tighten the right arm bracket adjustment
knob.
3. Insert the left arm into the arm bracket.
4. Tighten the left arm bracket adjustment
knob.
ADjUSTMENT
KNOBS
Your Golden Companion is now successfully
assembled.
FIGURE 38. ARM INSTALLATION
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TRANSPORTING YOUR COMPANION
FOUR-WHEEL COMPANION II
FIGURE 42
COMPANION
FIGURE 40
COMPANION II
FIGURE 41
NOTE: All Golden Companion scooters (see figures 40, 41, and 42) can be equipped
with docking devices for loading onto a vehicle by means of a mechanical
lift or hoist.
Contact your Golden Technologies, Inc. dealer for more information con-
cerning docking devices and scooter lift devices.
To Transport Your Companion:
• Disassemble or fold down the seat and tiller (see section VII. “Disassembly”) as close as
possible to the loading area of the vehicle to be used for transporting your scooter.
• The degree to which you disassemble your Companion or fold the seat and tiller de-
pends on the size and shape of the cargo area of the transporting vehicle.
• Do not lift your Companion by its plastic body parts. Breakage of these parts is not
covered by the warranty.
• Do not use the tires or wheels to lift the rear carriage. The carriage may rotate and
cause injury or damage.
• Moving blankets or other forms of padding may be used to protect your Companion
during transportation.
WARNING: If you are using a mechanical lift to load your Companion onto the
transporting vehicle, the batteries must remain installed in the scooter.
This may cause the scooter to disassemble and cause injury or dam-
age.
WARNING: If your scooter and its components are not properly and securely stowed
during transportation, the scooter or the components may move or
become airborne and cause injury or damage.
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DIAGNOSTICS
POWER-ON/DIAGNOSTICS LED
The diagnostics feature of your Golden
Companion’s “Rhino” microprocessor-
based motor control board functions as
follows:
• Any fault condition on the “Rhino”
controller or on an associated system
will cause the Power-on/diagnostics
LED (see figure 43) to flash.
• The flashing of the LED occurs as one
flash or as a series of flashes separated
by a two-second pause.
• The number of flashes in each series
is referred to as the “Flash Code.”
• The flash code indicates the nature of
the condition or fault.
FIGURE 43. CONTROL PANEL
DIAGNOSTICS
THE FLASH CODES
1 Flash
CHARGER LED’S
• Indicates that the battery voltage (with
the thumb levers in the neutral posi-
tion) is below 23.3 volts.
• The batteries need to be charged.
• Your Companion will continue to op-
erate until the voltage falls to 17.5
volts.
• As the voltage drops you will experi-
ence a power loss.
Remedy: Charge your Companion’s bat-
teries. See section XI. “Care
and Maintenance.”
FIGURE 44. CHARGER LED’S
2 Flashes
• Indicates that the battery voltage has dropped to 17.5 volts.
• At this voltage your scooter will cease operation.
• If you have charged the batteries and the condition continues, one or both of the
scooter’s batteries may be at fault.
• The continuance of this condition after you have charged your Companion’s batteries
may also indicate a problem with the battery charger.
Remedy: Consult your authorized Golden Technologies, Inc. dealer.
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DIAGNOSTICS
4 Flashes
• Indicates that the motor control board is overloaded and overheated.
• An overload can occur if you have been driving your Companion for an extended
period of time up an incline that is steeper than the recommended grade (see “Speci-
fications” on page 9).
• An overload can occur if your Companion is carrying a payload that is higher then
the recommended weight capacity. See “Specifications” on page 9 for your Companion
model weight capacity.
• An overload can also occur if your Companion’s tires are under inflated. Underinflated
tires cause the motor to draw large amounts of current. This high draw overheats
the motor control board.
• Your scooter will not operate until the motor control board cools back to its opera-
tional temperature range.
Remedy:
• Turn off your Companion’s key switch and allow the motor control board to cool
to its operational range.
• Check the tire pressure. See section XI. “Care and maintenance.”
• Have your authorized Golden Technologies, Inc. dealer perform a battery load
test.
5 Flashes
• Indicates a brake problem.
• The brake handle may be in the disengaged position. See section VIII. “Assembly.”
• The brake or the brake wiring may be damaged.
• For safety reason, your scooter was designed to cease operation until the problem is
corrected.
Remedy:
• Make certain that the brake handle is in the engaged position. See section VIII.
“Assembly.”
• Turn the key switch to the “Off” position to stop the flash code.
• Set brake to the up “engaged” position.
• Turn the key back to the “On” position.
• If the above remedies do not solve the problem, contact your authorized Golden
Technologies, Inc. dealer.
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DIAGNOSTICS
6 Flashes
• Indicates that the thumb levers (see section V. “Operation) were not in the neutral
position when the key switch was turned to the “On” position.
• May indicate that the PADDLE potentiometer is out of adjustment.
Remedy:
• Turn the key switch to the “Off position.
• Make certain that the thumb control levers are in the neutral position.
• Turn the key switch to the “On” position.
• If the above procedure does not solve the problem, contact your authorized Golden
Technologies, Inc. dealer.
7 Flashes
• Indicates a problem with the thumb control levers.
• May also indicate a problem with the potentiometer (speed control).
• Your scooter will not operate until the problem is corrected.
Remedy:
• Make certain that all electrical connectors are firmly and correctly joined.
• If the connectors are all firmly joined and the problem is not solved, contact your
authorized Golden Technologies, Inc. dealer.
8 Flashes
• Indicates a motor voltage problem.
• Your scooter will not operate until the problem is corrected.
• Remedy: Contact your authorized Golden Technologies, Inc. dealer.
9 Flashes
• Indicates other internal errors or faults.
• Your scooter will not operate until the problem is corrected.
• Remedy: Contact your authorized Golden Technologies, Inc. dealer.
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CARE AND MAINTENANCE
MAIN CIRCUIT BREAKER
MAIN CIRCUIT BREAKER RESET
The 50-amp main circuit breaker reset
button is located on the rear electrical
enclosure. See figure 45.
WARNING: Do not attempt electrical
repairs. Consult Golden
Technologies, Inc. or your
authorized Golden Tech-
nologies, Inc. dealer.
If, for no apparent reason, your Com-
panion stops operating, the main circuit
breaker may have tripped.
FIGURE 45. MAIN CIRCUIT BREAKER RESET
Possible causes for the main circuit breaker to trip:
• Low tire pressure can cause the motor to overload and trip the main circuit breaker.
(see “ Wheels and Tires” in this section of this manual and see section X. “Diagnos-
tics”)
• Run-down batteries.
As you operate your Companion, battery voltages go down and battery current must
rise to satisfy the demands of the motor and of other electrical devices operating on your
scooter. This can cause a heavy current draw that will trip the main circuit breaker.
Remedy:
• Recharge your Companion’s batteries. See “Charger and Batteries” in this section of
this manual.
• If the problem continues, have your authorized Golden Technologies, Inc. dealer load
test the batteries.
• If the batteries are good, the charger may be the problem. Consult your authorized
Golden Technologies, Inc. dealer.
Resetting the Main Circuit Breaker
If the main circuit breaker trips as a result of run-down batteries or because of a tem-
porary overload, reset the circuit breaker:
1. Wait a minute or so for the motor control board to return to the normal operating
temperature range.
2. Make certain that the key switch is set to the “Off” position.
3. Press in on the main circuit breaker reset button. See figure 45.
NOTE: If the main circuit breaker continues to trip, there is probably an underly-
ing electrical fault that needs attention.
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CARE AND MAINTENANCE
• Contact your authorized Golden Technologies, Inc. dealer.
• Do not keep resetting the main circuit breaker without correcting the un-
derlying electrical problem.
WHEELS AND TIRES
Golden Companion scooters are equipped with split-rim wheels with pneumatic and
foam-filled tires.
WARNING: Golden Technologies, Inc. does
not recommend that you disas-
semble the tire from the splitrim
wheels. Consult your authorized
Golden Companion dealer for as-
CENTER
NUT
sistance with this matter. If you
must disassemble a pneumatic
tire from the split rim, the tire
must be completely deflated.
If the tire is not completely de-
flated, serious injury may occur.
FIGURE 46. WHEEL REMOVAL
To Change a Tire Assembly:
1. Completely deflate the tire. Failure to do so can cause injury.
• The front tire on the Companion I is a solid tire. Deflation is not possible.
2. Remove the center nut. See figure 46.
3. Remove the tire assembly from the scooter.
4. Install a new tire assembly or a repaired tire assembly (see the warning on this page)
onto the axle.
5. Install and tighten the center nut.
6. Inflate the tire to the proper pressure.
• Rear pneumatic tires should not exceed 50 psi (pounds per square inch). This is
a maximum tire pressure. Tires should never be inflated beyond that pressure.
• The front tire on the Companion II requires 50 psi.
• The front tire on the Companion I is a solid tire. It does not require air.
NOTE: Under-inflated tires will cause significant loss of operational range and
will also cause the motor control board to overheat.
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CARE AND MAINTENANCE
IF YOUR COMPANION DOES NOT OPERATE
• Make certain that the brake handle is set to the engaged position. See section VIII,
figure 32, page 23, “Assembly.”
• Check the main circuit breaker. If necessary, reset the circuit breaker.
• Make certain that the speed adjustment dial is at the desired setting.
• Make certain that the key switch is set to the “On” position.
• If none of the above procedures solve the problem, contact your authorized Golden
Technologies, Inc. dealer.
LUBRICATION
All of the bearings on your Golden Companion are permanently lubricated and
sealed.
• No lubrication is required.
LIGHTING SYSTEM
Golden Companion scooters are equipped with a headlight and two taillights. These
lights are intended to enhance user safety.
Taillight Replacement
1. Remove the seat. See section VII. “Disassembly.”
2. Disconnect the taillight connector. See section VII.
“Disassembly.”
3. Remove the rear shroud. See section VII. “Disassembly.”
4. Turn the shroud upside down.
5. Twist the gray rubber part of the light assembly counter-
MOUNTING
HOLE
clockwise.
TWIST THIS
PART
6. Pull the assembly out of the mounting hole.
7. Pulltheoldbulb(donottwist)straightoutoftheassembly.
8. Push (do not twist) a new bulb into the assembly.
BULB
LIGHT BULB REPLACEMENT
9. Insert the assembly into the mounting hole.
10. Twist the assembly clockwise to lock it in place.
11. Replace the shroud. See section VIII. “Assembly.”
12. Connect the taillight connector. See VIII “Assembly.”
13. Replace the seat. See section VIII. “Assembly.”
Headlight Replacement
To replace the headlight bulb, the tiller shroud will need to be removed.
Consult your authorized Golden Technologies, Inc. dealer with regard
to this bulb replacement.
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CARE AND MAINTENANCE
CHARGER CORD
HINGED TRUNK LID RE-
MOVED FOR ILLUSTRA-
TION PURPOSES
CHARGER AND BATTERIES
To Charge the Batteries:
1. Make certain that the key switch is in the “Off”
position. See figure 9 on page 14.
2. Lift the trunk lid. See figure 3 on page 8.
3. Uncoil the charger AC cord.
4. Plug the charger AC cord into a working electri-
cal outlet.
5. Two amber LEDs (Light Emitting Diode) will
illuminate. See figure 47.
6. When the charging cycle is complete a green LED
will illuminate, indicating a complete charge.
One amber LED will remain illuminated
CHARGER
7. Unplug and stow the charger cord back in the
LEDS
trunk.
8. Close the Trunk lid.
WARNING: The batteries used on your scooter
hold a substantial amount of power.
Shorting of the terminals can re-
sult in burns or other injuries and
in damage to the batteries and to
the electronic components of your
Companion. Always use care and
FIGURE 47. CHARGING THE BAT-
TERIES
caution when handling the batter-
ies.
Battery Charging Information
• If you are not going to use your Companion for an extended time, fully charge the
batteries before storing your scooter. The batteries can be left unmaintained for up
to six months if they are first fully charged and kept at room temperature (approxi-
mately 72° F).
• Ideally, if you are not going to use your Golden Companion for an extended period
of time, charge the batteries overnight at least once every two weeks.
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CARE AND MAINTENANCE
• If you have not used, your Golden Companion for more than three days, make certain
that you charge the batteries on the night before you are going to use your scooter.
This will ensure that you start operating your scooter with a full charge on the bat-
teries.
• If you use your scooter during the day, charge the batteries as soon as you are fin-
ished using it. The charger is fully automatic. You cannot overcharge the batteries.
Following this procedure will prepare your Companion for a full day’s service each
day.
• If you use your scooter sparingly over the course of the day, and have not reduced
the charge on the batteries by any great amount, it may not be necessary to charge
the batteries every night.
Battery Maintenance
GEL-cell or AGM deep-cycle batteries are used for operating Golden Companion scooters.
• These batteries are maintenance free.
• There is no danger of spillage or leakage, so these batteries are safely transportable
on aircraft, busses, trains, etc.
• By following the procedures set out in this manual, you can expect extended life from
your Golden Companion’s batteries.
If the battery terminals become corroded:
• Corrosion can cause a poor electrical connection and operational problems.
• Clean corroded battery terminals with a stiff brush and a solution of baking soda
and water.
Battery Cable Installation
1. Use a machine screw, a split washer, and a nut to attach the red cable ring terminal
to the positive (+) battery terminal.
2. Use a machine screw, a split washer, and a nut to attach the black cable ring termi-
nal to the negative (-) battery terminal.
34
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CARE AND MAINTENANCE
CLEANING YOUR COMPANION
Tires
• Clean the tires with ordinary kitchen-type cleaners and a damp cloth.
• Do not use solvents on the tires. Solvents can cause the tire material to break down
or become too soft.
• Check tire pressure every 3 weeks.
Body
The body (rear shroud, tiller shroud, deck shroud) of your Golden Companion is formed
ABS plastic and coated with a durable automotive-type finish.
• Clean the body of your scooter as you would clean a car.
• Use cool water mixed with a mild soap to remove dirt and oils.
• Use a nonabrasive car wax on the ABS body parts.
• Buff by hand with a soft cloth.
Seats
Vinyl Seat:
• Clean with a mild soap or mild detergent and a damp cloth.
• A vinyl cleaner may also be used.
Cloth Seat:
• Clean with a damp cloth.
• You may also use an upholstery cleaner.
• Make certain that you do not soak the cloth seats. The interior foam rubber will hold
water.
Deck Carpet
• Wash in a heavy-duty clothes washer.
• Or, spray clean with an automotive-type wand after the carpet has been removed
from the scooter.
• The deck carpet is held in place with hook and loop fasteners. Simply pull up on the
carpet to remove it.
Companion
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WARRANTY
LIFE-TIME LIMITED WARRANTY
Life-Time Warranty
• Structural frame components including main frame, rear frame, fork, seat post, and
frame welds
Two-year Warranty
• Drive train (transaxle assembly) 100% replacement of parts cost
• Battery charger
100% replacement of parts cost
One-year Warranty
• All other parts
This warranty excludes the following:
1. Battery manufacturer provides a six-month limited warranty
2. Tires, except that warranty provided by the tire manufacturer
3. ABS plastic shrouds
4. Damage caused by battery fluid spillage or leakage
5. Damage caused by:
a. Abuse, misuse, accident or negligence
b. Improper operation, maintenance or storage
c. Commercial use or use other than normal
d. Repairs and/or modifications made to any part without specific consent from
Golden Technologies, Inc.
e. Circumstance beyond the control of Golden Technologies, Inc.
6. Labor, service calls, shipping, and other charges incurred in repair of the product
unless specifically authorized by Golden Technologies, Inc. This warranty does not
include any labor charges incurred in replacement part installation.
Implied warranties, including those of merchantability and fitness for a particular pur-
pose, are excluded. Liabilities for consequential damage are excluded.
This warranty gives you specific rights and you may also have other rights which vary
from state to state.
To obtain warranty parts and service, you must have a warranty registration card filed
with Golden Technologies, Inc. Contact your Golden Companion dealer for authorized
service.
The warranty period commences on the purchase date from the Seller/Dealer. If the
product is rented or otherwise not sold to the consumer, the warranty commences
on the invoice date from Golden Technologies, Inc.
36
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GOLDEN COMPANION WARRANTY REGISTRATION
Please type or print.
Serial #
Date Purchased
Owner Name
Address
City
State
Zip
E-mail
Failure to return warranty registration card could result in significant delays in obtaining service.
Optional Information (Used for Marketing Information)
Height
e-mail
Weight
Age
Sex
How did you hear of Golden?
If you’re satisfied with your scooter, let us help other family members and friends. Please
fill in the following. (Please type or print.)
Name
Address
City
State
Zip
Additional Required Owner Information
Please indicate your understanding of your scooter by completing the following infor-
mation.
I have read and fully understand:
My Golden Companion Owner’s Manual, especially sections on operating
instructions, safety guidelines, maintenance and battery instructions.
*
Scooter Warranty
* Battery Instructions–only sealed lead acid or gel cell type batteries
should be used. Batteries must also be sealed, deep cycle, and main-
tenance free or battery will hinder vehicle performance and void the
warranty.
My golden companion dealer has instructed me on how to operate my scoot-
er.
Signature
Telephone
Comments
(
)
Please type or print.
Companion
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F O L D H E R E F I R S T
PLACE
STAMP
HERE
401 BRIDGE ST
OLD FORGE PA 18518
FOLD HERE SECOND
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401 Bridge Street
Old Forge, PA 18518
Tel: (800) 624-6374
Fax: (800) 628-5165
CompanionOM-1106
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