Gateway Computer Monitor XHD3000 User Manual
XHD3000 30-inch Widescreen LCD Monitor  
USERGUIDE  
®
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Contents  
Chapter 1: Checking Out Your Monitor . . . . . . 1  
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Monitor features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Monitor connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Remote control features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Chapter 2: Setting Up Your Monitor. . . . . . . . 11  
Connecting the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12  
Connecting video inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . .12  
Connecting audio inputs and outputs . . . . . . . . . . . . . . . .14  
Connecting power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
Setting up the optional speaker bar . . . . . . . . . . . . . . . . . .19  
Connecting the USB hub . . . . . . . . . . . . . . . . . . . . . . . . . . . .20  
Connecting a security cable . . . . . . . . . . . . . . . . . . . . . . . . .22  
Preparing the remote control . . . . . . . . . . . . . . . . . . . . . . . .22  
Positioning the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25  
Ergonomic guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26  
Chapter 3: Using Your Monitor . . . . . . . . . . . . 27  
Starting the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28  
Turning on the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28  
Using the EzTouch menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29  
Using the shortcut menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .30  
Using the main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32  
Adjusting monitor settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33  
Using monitor menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34  
Changing Windows screen settings . . . . . . . . . . . . . . . . . .38  
Using the speaker bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40  
Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41  
Energy declaration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41  
Maintaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42  
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Contents  
Chapter 4: Troubleshooting . . . . . . . . . . . . . . . 43  
Troubleshooting guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Troubleshooting symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
No power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
No picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Display colors are wrong . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Picture has shadows or “ghosts” . . . . . . . . . . . . . . . . . . . . 46  
Color is not uniform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Image is not sized or centered correctly . . . . . . . . . . . . . 47  
Bad picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Gaming support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
The monitor has pixels that are always dark or too bright 49  
Speaker bar does not work . . . . . . . . . . . . . . . . . . . . . . . . . 49  
HDCP FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Video FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Chapter 5: Using the Universal Remote Control53  
Programming the universal remote control . . . . . . . . . . . . . . 54  
Resetting the remote control . . . . . . . . . . . . . . . . . . . . . . . 55  
Recording with the remote control . . . . . . . . . . . . . . . . . . 55  
Detecting low batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Using the IR Blaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Remote control programming codes . . . . . . . . . . . . . . . . . . . . 57  
Default device ID codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Television codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
DVD player codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
VCR codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
PVR codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Video accessory codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Audio amplifier codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Audio receiver codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Audio accessory codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Cable set-top box codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Satellite set-top box codes . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Media Center controller codes . . . . . . . . . . . . . . . . . . . . . . 69  
ii  
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Appendix A: Specifications . . . . . . . . . . . . . . . 71  
Monitor specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72  
Video modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74  
Speaker bar specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76  
Remote control specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .77  
Appendix B: Safety, Regulatory, and Legal  
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 79  
Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81  
iii  
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Contents  
iv  
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CHAPTER1  
Checking Out Your Monitor  
• Package contents  
• Monitor features  
• Remote control features  
1
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CHAPTER 1: Checking Out Your Monitor  
Package contents  
Your monitor’s box should contain the following items:  
AC power adapter  
Monitor (base attached)  
Speaker bar  
(optional on some models))  
Universal remote control  
EzTune software CD  
Audio patch cable  
Two AA batteries  
(for remote control)  
USB hub cable  
DVI video cable  
VGA video cable  
User Guide  
IR blaster cable  
AC power cord  
2
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Monitor features  
Front  
Menu touch button*  
Power touch  
button*/ Power LED  
IR remote sensor  
* For instructions on using the  
touch buttons, see “Using the  
EzTouch menu” on  
page 29  
.
3
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CHAPTER 1: Checking Out Your Monitor  
Back  
Ports and jacks (underneath)  
Cable lock slot  
4
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Monitor connections  
Although this guide covers basic setup, refer to the following  
illustration for advanced audio and video setup help.  
L/ R audio in (composite)  
L/ R audio in (component)  
DVI mode audio  
Composite video  
Component video  
L/ R audio in (S-Video)  
L/ R audio out  
S/ PDIF coaxial output  
Monitor  
power  
VGA  
DVI  
HDMI  
USB-A  
Speaker bar audio  
(connect to  
USB  
VGA mode audio  
USB-B  
(connect to  
computer)  
IR blaster  
S/ PDIF TOSLINK output  
devices)  
Speaker bar power  
S-Video  
Connector  
Use  
S/ PDIF coaxial output  
Connect to the S/ PDIF (digital) coaxial in jacks on a  
device to play the audio on that device.  
L/ R audio out  
Connect to the audio in jacks on a standard two-channel  
stereo device to play the audio on that device.  
L/ R audio in (S-Video) Connect to the L/ R audio out jacks on the S-Video device.  
L/ R audio in  
(composite video)  
Connect to the L/ R audio out jacks on the composite  
video device.  
L/ R audio in  
(component video)  
Connect to the L/ R audio out jacks on the component  
video device.  
DVI mode audio  
Composite video  
Component video  
Connect to the headphone/ speakers jack on your  
computer for the DVI display mode’s audio source.  
Connect to the composite video out jacks on a composite  
video source, such as a VCR.  
Connect to the component video out jacks on a  
component video source, such as a high-end DVD player.  
Monitor power  
Connect to the monitor’s AC power adapter.  
Connect to the optional speaker bar.  
Speaker bar power  
S/ PDIF TOSLINK  
output  
Connect to the S/ PDIF TOSLINK (digital optical) audio in  
jacks on a device to play the audio on that device.  
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CHAPTER 1: Checking Out Your Monitor  
Connector  
Use  
Speaker bar audio  
VGA mode audio  
Connect to the optional speaker bar.  
Connect to the headphone/ speakers jack on your  
computer for the VGA display mode’s audio source.  
IR blaster  
S-Video  
Connect to the IR blaster sensor.  
Connect to the S-Video out jack on an S-Video video  
source, such as a DVD player.  
VGA  
Connect to a VGA jack on a VGA video source, such as  
your computer.  
DVI  
Connect to a DVI jack on a DVI video source, such as your  
computer.  
HDMI  
USB-B  
USB-A  
Connect to an HDMI jack on an HDMI video source, such  
as a set-top box.  
Connect to a standard USB port (USB-A) on your  
computer. This lets your monitor act as a USB hub.  
Connect to USB devices, such as cameras, printers, and  
flash drives.  
6
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Remote control features  
Power  
Select  
cable/ satellite  
remote mode  
Open Windows  
Media Center  
Select LCD  
Select DVD  
remote mode  
remote mode  
Playback  
controls  
Display  
Back menu  
on-screen  
information  
Menu controls  
Programming  
guide/ DVD  
menu  
Clear/ exit/  
cancel  
(depends on  
mode)  
Channel recall  
Channel/ skip  
chapter  
Volume  
(depends on  
mode)  
Mute  
Numeric  
keypad  
Input (video  
Menu  
source select)  
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CHAPTER 1: Checking Out Your Monitor  
Important  
Your remote control works for your monitor, but you must program it to  
work for your other devices (such as cable or satellite set-top boxes and DVD  
players). For more information, see “Programming the universal remote control”  
on page 54.  
Button  
Function  
Select cable/ satellite  
remote mode  
For universal remote control functions, press to control  
your cable or satellite set-top box.  
Select DVD remote  
mode  
For universal remote control functions, press to control  
your DVD player.  
Back menu  
Press to go back one menu level (while in an on-screen  
menu).  
Programming  
guide/ DVD menu  
Press to open your cable or satellite provider’s  
programming guide (while in cable or satellite mode)  
or to open the DVD menu (while in DVD mode).  
Channel recall  
Press to return to the previous channel that was  
viewed.  
Volume  
Press to adjust the volume.  
Input (video source  
select)  
Press LCD, then press Input to select the video source.  
You can select DVI, HDMI, VGA, Composite,  
Component, or S-Video.  
Power  
Press to turn the monitor on and off. If using a display  
mode other than LCD, press to turn off the selected  
component.  
Open Windows Media  
Center  
While in LCD mode, press to open Windows Media  
Center. (Your computer must have a Windows Media  
Center IR receiver installed. IR receivers must be  
purchased separately.)  
Select LCD remote  
mode  
After using universal remote control functions (such as  
for a set-top box or DVD player), press this button to  
control your LCD monitor.  
Playback controls  
Press to operate the playback functions of the selected  
device.  
Display on-screen  
information  
Press to display the current resolution and video input  
mode.  
Menu controls  
Press to navigate through on-screen menus.  
Clear/ exit/ cancel  
Press to clear a character, exit a menu, or cancel a  
command. (Function depends on the current mode.)  
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Button  
Function  
Press to change the channel or skip chapters. (Function  
Channel/ skip  
chapter/ tune (depends depends on the current mode.)  
on mode)  
Mute  
Press to mute the sound, and press again to restore  
sound.  
Numeric keypad  
Menu  
Press to directly enter channel numbers, chapter  
numbers, or values in menu settings.  
Press to open the LCD panel’s on-screen menu.  
Important: You may notice a delay when the Menu  
button is first pressed. The first time the Menu button  
is pressed, the on-screen menu changes from 2’ mode  
(smaller sized menu that is controlled from the touch  
pad) to 10’ mode (larger sized menu that is controlled  
from the remote control). If you press a button on the  
front panel after pressing the Menu button on the  
remote, you will experience another delay while the  
on-screen menu changes from 10’ mode to 2’ mode.  
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CHAPTER 1: Checking Out Your Monitor  
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CHAPTER2  
Setting Up Your Monitor  
• Connecting the monitor  
• Setting up the optional speaker bar  
• Positioning the monitor  
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CHAPTER 2: Setting Up Your Monitor  
Connecting the monitor  
Connecting video inputs  
Important  
To use the monitor’s full (highest) resolution (2560 × 1600), you must use  
the included dual-link DVI cable to connect the monitor to a dual-link capable  
video card on your computer.  
A single-link DVI cable or video card limits resolution to 1920 × 1200.  
VGA and HDMI connections are also limited to a maximum 1920 × 1200  
resolution.  
Tip  
Because of your monitor’s built-in video processing features, we  
recommend that if you use a DVD player that is not high-definition, you should  
disable your player’s built-in up conversion and output video at 480i when  
possible.  
To connect your computer and other video sources to  
your monitor:  
1
Position your computer and the monitor so you can  
reach the back of each.  
2
Make sure that your computer is turned off, then connect  
the DVI video cable to the DVI video port (white) on your  
computer.  
-OR-  
If your computer has only an analog VGA (blue) port,  
connect the VGA video cable to the port.  
Important  
You should not connect to both the DVIand VGA ports on the same  
computer at the same time. However, you may connect up to three  
computers to the display at the same time using the DVI, VGA, and HDMI  
ports and switch between the inputs using the EzTouch controls or  
remote control.  
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3
Connect the other end of the video cable to the matching  
video port on the back of your monitor.  
OR  
4
Connect other video sources (such as a DVD player, video  
camera, or video receiver) to the appropriate video jacks  
on the back of the monitor.  
•
•
•
For basic video quality, connect your video device’s  
COMPOSITE jack to the corresponding jack on the  
back of your monitor (cable not included).  
For better video quality, connect your video device’s  
S-VIDEO jack to the corresponding jack on the back  
of your monitor. (cable not included)  
For best video quality, connect your video device’s  
COMPONENT VIDEO jacks (green Y, blue Pb, and  
red Pr) or HDMI jacks to the corresponding jacks on  
the back of your monitor (cables not included).  
13  
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CHAPTER 2: Setting Up Your Monitor  
Important  
When displaying standard-definition video (480i or 480p), you  
should set your video source device’s output to 480i. Your monitor has  
superior deinterlacing and video processing features that are best utilized  
on 480i video.  
When displaying high-definition video (720p, 1080i, and 1080p), you  
should set your video source device’s output to 1080i for best  
performance.  
Composite video  
Component video  
VGA  
HDMI  
DVI  
S-Video  
5
Connect the audio inputs that correspond to the video  
inputs. For more information, see “Connecting audio  
inputs and outputs” on page 14.  
Connecting audio inputs and outputs  
To connect your computer and other audio sources to  
your monitor:  
1
Position your computer and the monitor so you can  
reach the back of each.  
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2
Connect the stereo patch cable to your computer’s  
headphone jack (green) and your monitor’s DVI audio or  
VGA audio jack. This is the most basic audio connection  
for your computer.  
Stereo  
patch  
cable  
DVI audio  
jack  
VGA audio  
jack  
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CHAPTER 2: Setting Up Your Monitor  
3
Connect other audio sources (such as a DVD player or  
audio receiver) to the appropriate audio jacks on the  
back of the monitor.  
•
For basic audio quality, connect your audio source to  
the L/ R (two-channel stereo) audio in jacks for the  
device. Your monitor has L/ R stereo jack pairs that  
are associated with S-Video, Composite (standard),  
and Component video modes (cables not included).  
•
For best audio performance, if your video connection  
uses HDMI, the digital audio is also conveyed along  
the same cable, and no additional audio connection  
is required. You may need to set your video source’s  
audio mode to PCM or ANALOG to hear the audio.  
See your source device’s user guide for more  
information.  
Composite audio in  
S-Video audio in  
Audio out  
Component audio in  
DVI mode audio  
S/ PDIF OUT (coaxial)  
VGA mode audio  
S/ PDIF OUT (Toslink)  
Important  
The connector type used for S-Video, Composite, and Component  
audio inputs is also known as an RCA connector.  
Important  
The connector type used for DVI mode audio and VGA mode audio  
inputs is also known as a 3.5mm stereo connector.  
You can connect your monitor to another audio device, such  
as an audio receiver, to project the sound.  
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To connect your monitor to a receiver or other audio  
device:  
•
For basic audio quality, connect your audio device to the  
L/ R (two-channel stereo) audio out jacks on the back of  
the monitor.  
-OR-  
For best audio performance, you can connect your audio  
device to one of the S/ PDIF output jacks. All analog audio  
inputs routed into the monitor are output on the S/ PDIF  
output ports.  
Connecting power  
To connect power:  
1
2
Position your monitor so you can reach the back.  
Plug the adapter’s power cord into the power connector  
under the back of the monitor. The power cord is locked  
into place.  
Caution  
Make sure that the pins in the power cord line up with the holes  
in the power connector. Failure to do so may result in bent or broken pins.  
Caution  
Plug the power adapter into the monitor before you plug the  
power adapter into a power outlet.  
Power  
adapter  
locking  
sleeve  
Power  
connector  
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CHAPTER 2: Setting Up Your Monitor  
3
Plug the AC power cord into the AC power adapter, then  
plug the AC power cord into a power outlet. We  
recommend using a surge protector to protect your  
monitor from voltage spikes.  
Caution  
Do not block the ventilation openings in the power adapter. Make  
sure to place the adapter in a well-ventilated area.  
4
To make sure that the monitor’s power is correctly  
connected, check the power touch button on the front  
button panel. The power icon on the power button glows  
blue when plugged in or amber when no source is  
detected. The button glows purple when the monitor is  
turned off. If the power icon is not visible, power is not  
connected.  
Important  
The first time AC power is connected, the monitor initializes for  
about 15 seconds. While it is initializing, two of the buttons on the touch  
panel flash alternately. The monitor is unresponsive when AC power is  
initially connected. When the buttons stop flashing, the monitor turns on  
and looks for any incoming video signals (see “Starting the monitor” on  
page 28).  
Disabling the automatic product tour  
The monitor is configured at the factory to automatically begin  
playing a brief tour of the product and it’s features whenever  
the monitor is turned on and no input signal is present. We  
encourage you to watch this tour to learn about the features  
and capabilities of your monitor display.  
To disable the product tour:  
1
Touch  
(Menu).  
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2
Touch  
(Main Menu),  
(Advanced),  
(Integrated Product Tour),then touch  
(Disable).  
The product tour is disabled.  
After the tour is disabled, you can view it again at any  
time by pressing and holding the power button for five  
seconds.  
For more information on using the touch buttons, see  
“Using the EzTouch menu” on page 29.  
Setting up the optional speaker bar  
An optional speaker bar, which has excellent sound, is available  
for mounting underneath your monitor. You can order a  
speaker bar from www.gateway.com.  
To install the speaker bar:  
1
Turn off the monitor.  
Important  
If you connect the speaker bar to the monitor while the monitor  
is turned on, the speaker bar will not initialize and will not work correctly.  
If this happens, turn the monitor off, then back on to enable the speaker  
bar.  
2
Remove the three thumbscrews from the back of the  
monitor.  
Thumbscrews  
3
Slide the speaker bar onto the bottom of the monitor,  
then use the three thumbscrews to secure it into place.  
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CHAPTER 2: Setting Up Your Monitor  
4
Plug the speaker bar’s power and audio plugs into the  
appropriate connectors underneath the monitor.  
Speaker bar power  
Speaker bar audio  
For information on using the speaker bar, see “Using the  
speaker bar” on page 40.  
Connecting the USB hub  
Your monitor has a built-in, powered, USB 2.0 6-port hub. When  
connected to your computer’s USB port, the hub provides six  
USB ports for connecting as many as six USB-compatible  
devices.  
Important  
For the monitor’s USB hub to provide high-speed USB 2.0 connections, the  
hub must be connected to a USB 2.0 port on your computer. If the hub is  
connected to a USB 1.1 port, the monitor’s ports will provide only the slower  
USB 1.1 connections.  
Important  
This monitor requires a driver to work correctly. The driver is included on  
the EzTune installation CD.  
To connect the USB hub:  
1
Turn on your computer, then install the EzTune software  
from the included EzTune installation CD.  
2
Position your monitor so you can reach the back.  
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3
Connect the included USB cable to the USB-B port on the  
back of the monitor, then connect the other end of the  
cable to a USB-A (standard) port on your computer.  
Important  
Only the computer and monitor should be connected during the  
first installation and bootup. Do not plug any devices into the USB-A ports  
at this time. After the USB driver is installed, it is safe to plug additional  
devices into the monitor’s USB hub.  
USB-B port (connect to computer)  
USB-A hub ports  
Additional USB jacks  
Additional USB jacks are located on the left side of the monitor.  
USB -A ports  
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CHAPTER 2: Setting Up Your Monitor  
Connecting a security cable  
You can secure your monitor and speaker bar to your desk (or  
to another heavy object) with a cable lock, such as a  
Kensington™ lock. To connect a cable lock, follow the cable  
lock’s instructions to connect it to the cable lock slot on the back  
of your monitor (cable lock not included).  
Cable lock slot  
Preparing the remote control  
Your monitor’s universal remote control comes with batteries  
that you must install before using it.  
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To install batteries into the remote control:  
1
Remove the battery compartment cover on the back of  
the remote control.  
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CHAPTER 2: Setting Up Your Monitor  
2
Insert the batteries while matching the + and - symbols  
on the diagram inside the battery compartment, then  
close the battery compartment cover.  
Important  
Your remote control works for your monitor, but you must  
program it to work for your other devices (such as cable satellite set-top  
boxes and DVD players). For more information, see “Programming the  
universal remote control” on page 54.  
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Positioning the monitor  
You can adjust the monitor for left and right pan and up and  
down tilt angle.  
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CHAPTER 2: Setting Up Your Monitor  
Ergonomic guidelines  
The recommended screen positioning is based upon the  
following guidelines. These guidelines are based on available  
scientific literature and published standards.  
Screen height  
The recommended screen height for displays (except in special  
circumstances, such as for bifocal use) is that the top of the  
display should be set at or slightly below (about 1 inch or  
25 mm) your eye level while you are sitting in a comfortable  
working posture. This guideline places the center of the screen  
at an ideal 15° to 20° viewing angle for most desktop displays.  
If the display has multiple users, the screen height should be  
easily adjustable to accommodate each user’s height and  
preference.  
Screen tilt  
The screen should be tilted so your line of sight is  
perpendicular to the screen. This angle creates the most  
consistent viewing distance when scanning from the top of the  
screen to the bottom. You may need to adjust lighting to avoid  
screen glare when the screen is tilted upward.  
Screen distance from user  
The screen should first be placed at arm’s length from the user,  
then adjusted back and forth to suit individual preference.  
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CHAPTER3  
Using Your Monitor  
• Starting the monitor  
• Using the EzTouch menu  
• Adjusting monitor settings  
• Changing Windows screen settings  
• Using the speaker bar  
• Power management  
• Maintaining  
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CHAPTER 3: Using Your Monitor  
Starting the monitor  
Caution  
If you plan to connect your monitor’s USB hub to the computer’s USB port,  
first install the included EzTune software onto your computer.  
Turning on the monitor  
To start the monitor:  
1
Touch the power button on the front of monitor. The  
power LED on the power button changes from purple  
(off) to blue (on), then turns amber/orange (standby) if  
no video source is detected.  
Tip  
For more information on using your monitor’s touch buttons, see  
“Using the EzTouch menu” on page 29.  
Power button  
2
Turn on your computer. After your computer is running,  
the power LED on the monitor’s power button should be  
blue, indicating that the monitor has detected a video  
source. Allow about 15 seconds for the display image to  
appear.  
If you do not see an image after waiting 15 seconds,  
check the color of the power button light.  
•
No light—The monitor is not receiving power. Make  
sure that the monitor is plugged into an AC outlet.  
•
Purple—The monitor is turned off. Press the power  
button to turn it on.  
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•
•
Amber—The monitor is not detecting a video source.  
Check the video input connections and make sure  
that the computer is turned on and connected  
correctly to the monitor.  
Blue—The monitor is detecting a video source.  
For more troubleshooting information, see  
“Troubleshooting” on page 43.  
Tip  
The first prompt you see is the language selection menu settings.  
You must select a default language for the OSD before you can proceed.  
To modify the language you select at a future time, use the Advanced  
menu. If you cannot access the Advanced menu because you chose a  
language you cannot read, do the following:  
• Unplug the monitor from the power outlet for ten or more seconds.  
• Plug the monitor back into the power outlet.  
You will be prompted for the language selection menu settings again.  
Important  
If you turn on the monitor and no video inputs are connected, the  
product tour starts. To disable the product tour, see “Power  
management” on page 41.  
3
4
Adjust the tilt of the monitor for the best viewing angle.  
For VGA input only: After you see the Windows  
desktop, touch  
then touch  
(Menu) on the front of your monitor,  
(Auto) to automatically adjust your  
display image to the ideal settings.  
5
Use the on-screen display (OSD) to adjust other monitor  
settings. For more information, see “Using the EzTouch  
menu” on page 29.  
Using the EzTouch menu  
This monitor features an on-screen display (OSD) and EzTouch  
menu buttons that let you adjust settings. Your monitor saves  
the settings, even if you turn off the monitor. Your monitor has  
two levels of menus, and the functionality of the touch buttons  
depends on the menu that is currently open:  
•
The shortcut menu (the first menu that appears) lets you  
quickly change some of the most commonly accessed  
settings.  
•
The main menu lets you access all of the functions of the  
display and precisely adjust all levels of settings.  
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CHAPTER 3: Using Your Monitor  
Using the shortcut menu  
To use the shortcut menu:  
Tip  
To use an EzTouch menu button, lightly touch it.  
1
Touch  
(Menu) on the front of your monitor. The rest  
of the buttons light up and the shortcut menu opens.  
(The menu’s appearance and choices vary, depending on  
the currently active video input and whether the speaker  
bar is attached.)  
Volume Adjust  
Mute  
Information  
Video Scaling  
Input Select  
Cancel  
Main Menu  
•
Slide your finger up or down the (Volume Adjust)  
button area to increase or decrease the volume level.  
•
•
Touch  
Touch  
(Mute) to mute all sound.  
(Information)to see information about the  
current video source. The type ofinformation you see  
varies based on the type of video source.  
•
Touch  
(Video Scaling) to scale images to fill the  
screen. For more information, see “Video Adjust  
menu” on page 35.  
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•
Touch  
press  
(PIP On) to turn on Picture-in-Picture, and  
(PIP Settings) to adjust the PIP position,  
size, and other advanced PIP settings. PIP  
adjustments may also be made using the included  
EzTune software. You must have multiple video  
sources connected for these options to be available.  
PIP is only available when DVI is selected as the main  
input and the display is set to 2560 x 1600 (dual-link  
DVI connection required.  
Tip  
PIP On and PIP Settings are only available when a Dual-Link DVI  
source is connected.  
•
•
Touch  
(Input Select) to switch to another  
available video source.  
Touch  
(Cancel) to exit the shortcut menu. You can  
also wait about 30 seconds without pressing a  
button, after which the menu closes by itself.  
•
Touch  
(Main Menu) to open the main menu.  
Important  
The button functions change depending on the menu you are in.  
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CHAPTER 3: Using Your Monitor  
Using the main menu  
To use the main menu:  
1
Touch  
(Menu) on the front of your monitor. The rest  
of the buttons light up and the shortcut menu opens.  
Choose Option  
Select  
Menu Off  
Important  
The EzTouch menu buttons are very sensitive, and may be  
“pressed” by holding your finger just above their surface. To completely  
“release” a touch button, make sure that you lift your finger well away  
from the button.  
2
Touch  
Tip  
(Main Menu). The main menu opens.  
While the OSD is active, on-screen labels appear next to the  
buttons to help you identify them.  
You can select from the following settings:  
•
Auto—Automatically optimizes the monitor’s display  
settings to match the selected video source.  
•
Picture—Lets you change Brightness, Sharpness,  
Contrast, Gamma, Black Level, Saturation, and  
Hue settings.  
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•
•
•
•
PIP Settings—Lets you change the PIP position, size,  
and other advanced PIP settings.  
Video Adjust—Lets you change Theme Mode,  
Color Temp, and Video Scaling settings.  
Geometry—Lets you change Horizontal Position,  
Vertical Position, Clock, and Phase settings.  
Audio—Lets you change Volume, Bass, Treble, 3D  
Audio, Audio Source, Auto Delay, and Manual  
Delay settings.  
•
•
Advanced—Lets you change Color, Language, LED  
Mode, DVI Video Mode, Resolution Reminder, IR  
Training, Auto Input Detection, Integrated  
Product Tour, and Information settings.  
Reset—Resets all settings to their factory defaults.  
Tip  
For more detailed explanations of the menu choices, see  
“Adjusting monitor settings” on page 33.  
3
4
Touch one of the (Choose Option) buttons to  
highlight a setting, then touch  
selected menu or setting.  
(Select) to open the  
Touch one of the (Adjust) buttons to adjust the setting  
or change the option.  
5
6
Touch  
(Back) to return to a previous menu.  
When you have finished making all adjustments, touch  
(Menu Off) to exit. Your changes are saved.  
Adjusting monitor settings  
Use the monitor controls (located on the monitor itself) and  
computer controls (accessible through Windows) to adjust the  
display image. For more information about computer controls,  
see “Changing Windows screen settings” on page 38. For more  
information about monitor controls, see “Using the EzTouch  
menu” on page 29.  
Tip  
Many common settings for VGA, DVI, and HDMI (PC only) can also be  
adjusted and controlled using the EzTune software included with your monitor.  
After installing EzTune, see the program’s online help.  
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CHAPTER 3: Using Your Monitor  
Using monitor menus  
Use the monitor’s on-screen display (OSD) menus to change  
settings and select inputs.  
OSD Menu  
Main menu  
Description  
Auto—Automatically adjusts your monitor to its optimum  
settings. (VGA input only)  
Picture—Opens the Picture menu, where you can adjust  
brightness, contrast, and gamma.  
PIP Settings—Opens the PIP Settings menu, where you can  
adjust the source, position, size, and transparency of the  
Picture-in-Picture image.  
Video Adjust—Opens the Video Adjust menu, where you can  
adjust the RGB (red, green, and blue) values of the video image  
from a source such as composite video, S-Video, or component  
video.  
Geometry—Opens the Geometry menu, where you can adjust  
image size and minimize distortions.  
Audio—Opens the Audio menu, where you can adjust volume,  
bass, treble, 3D audio, audio source, auto delay, and manual  
delay.  
Advanced—Opens the Advanced menu, where you can adjust  
color balance, change the OSD language, and display  
information about current monitor settings.  
Reset—Resets the monitor to its factory settings for the  
currently displayed input.  
Brightness—Adjusts the amount of light in all portions of the  
Picture menu  
picture. Use the lowest brightness setting you are comfortable  
with to maximize the life of the monitor backlights. You may  
need to readjust brightness after the monitor warms up.  
Sharpness—Adjusts the clarity of the image.  
Contrast—Adjusts the level of white between the lightest and  
darkest portions of an image.  
Gamma—Customizes the gamma level. High gamma levels  
increase white levels and low gamma levels increase contrast.  
Black Level—Adjusts the brightness level in the darkest part  
of the image.  
Saturation—Adjusts the intensity of a hue. High saturation  
results in very bright, vivid colors. Low saturation results in  
grayish colors.  
Hue—Adjusts the color spectrum of the display.  
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OSD Menu  
Description  
PIP Display—Toggles the display of the PIP window.  
PIP Source—Sets the source of the video used in the PIP  
window.  
PIP Settings  
menu  
PIP Position—Sets the position of the PIP window on the main  
screen.  
PIP Size—Sets the size of the PIP window.  
PIP Transparency—Sets the transparency of the PIP window.  
When the PIP window is transparent, you are able to see  
through the PIP video display to your Windows desktop, which  
makes it easier to access your computer programs while  
watching video.  
PIP Full or PIP Restore—Makes the PIP image full screen and  
restores the PIP to its original size.  
PIP Picture—Opens a menu where you can set the PIP  
brightness, contrast, sharpness, black level, saturation, and  
hue.  
Important: PIP is only available when you are displaying PC  
input as the main input and the monitor is set to 2560 x 1600  
(dual-link DVI connection required).  
Unless otherwise indicated, these settings apply only to SD  
(standard definition) video at 480iand below. Where “PCinput”  
is indicated, the resolutions that apply are from 800 × 600 to  
2560 × 1600.  
Video Adjust  
menu  
Theme Mode - Activates the built-in color engine to enhance  
the graphic effects according to what is displayed on the  
screen. Choose from Web, Game, Movie, Picture, or Custom.  
Color Temp – Adjusts the tints of the colors in the picture.  
Choose from Cool, Neutral, and Warm  
Sharpness—Adjusts sharpness for video images.  
Film Mode Detection—Film Mode Detection detects frame  
rates of the source image and adapts the frame rate of the  
display for ultimate image quality. Bad Edit Detection and  
Correction corrects incorrectly synchronized video.  
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CHAPTER 3: Using Your Monitor  
OSD Menu  
Description  
Video Scaling—Sets video aspect ratios and scaling between  
Wide, Zoom, and 1:1 modes. PC input: sets resolution aspect  
ratios and scaling between Wide, Zoom, and 1:1.  
Video Adjust  
menu (cont)  
Wide mode stretches a standard  
broadcast or full-frame image to fill  
the entire screen. Widescreen  
(1.76:1) images fill the entire screen  
without distortion, while  
widescreen (1.85:1 and 2.35:1)  
images appear without distortion but with black bars at the  
top and bottom. PC input: Stretches the image to fit the entire  
screen.  
Zoom mode crops off a portion of a  
widescreen image in order to fillthe  
entire screen with a distortion-free  
and black bar-free image. PC input:  
Zooms the image to fill the screen  
from top to bottom with black bars  
on the left and right sides of the image.  
1:1 mode preserves the movie’s original  
aspect ratio, so a standard broadcast or  
full-frame movie appears with black bars  
on the left and right of the image.  
PC input: Preserves the original aspect  
ratio of the resolution by using black bars  
on the left and right sides and variable sizes of black bars on  
the top and bottom of the image (depends on resolution).  
Noise Reduction—Uses noise reduction filters that adapt to  
the amount of noise and motion from the video source.  
Cross Color Reduction—Reduces cross-color artifacts, such as  
unintentional flashing colors or rainbow patterns, that result  
from composite video signals.  
Overscan—A video signal is often displayed slightly cut off at  
all edges. If Overscan is turned off, you may notice strange  
video anomalies on the edges of the video being displayed.  
This is normal and is part of the data embedded in any video  
signal. To avoid seeing these anomalies, turn Overscan on.  
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OSD Menu  
Description  
Horizontal Position—Moves the display image left and right.  
You can also press the Auto button to configure the vertical  
and horizontal position automatically. Important: Auto only  
works with VGA input.  
Geometry  
menu  
Vertical Position—Moves the displayimage up and down. You  
can also press the Auto button to configure the vertical and  
horizontal position automatically. Important: Auto only  
works with VGA input.  
Clock—Minimizes any vertical bars or stripes visible on the  
screen background. The horizontal screen size will also change.  
Gateway recommends that you do not adjust the Clock  
setting.  
Phase—Minimizes any horizontal distortion and clears or  
sharpens the displayed characters. Gateway recommends that  
you do not adjust the Phase setting.  
Volume—Adjusts volume.  
Audio menu  
Bass—Adjusts bass tones.  
Treble—Adjusts treble tones.  
3D Audio—Enables simulated surround sound.  
Audio Source—Selects the audio source. Allows the audio  
source to be set to the main or PIP window. When set to PIP  
window and the PIP is displayed on screen, the audio being  
played switches from the main to the PIP window. When the  
PIP window is closed, the main audio is heard. When set to  
main, PIP audio is only heard when the PIP is set to full screen.  
Auto Delay—Automatically adjusts the audio to be in sync  
with the video. Audio and video may be out of sync due to the  
time it takes to process the video information verses the time  
it takes to process the audio information.  
Manual Delay (ms)—If auto delay does not adequately sync  
the audio and video signals, you can manually sync the two  
signals. The audio delay can be adjusted in milliseconds.  
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CHAPTER 3: Using Your Monitor  
OSD Menu  
Description  
Color—Customizes the color levels.  
Advanced  
menu  
Language—Changes the language of the OSD.  
LED Mode—Changes the brightness of the Menu, Standby, and  
Power LED to Day Mode or Nite Mode. When watching movies  
in a darkened room, you may want to change the LED mode  
to Nite Mode to avoid an over-bright, distracting power LED  
indicator.  
DVI Video Mode—Changes the DVI video mode by enabling  
either RGB Color Space (used for digital input) and YUV Color  
Space (used for analog TV input such as NTSC, PAL, and SECAM).  
IR Training—Trains other universal remote controls to learn  
the IR commands that control the monitor features. Use this  
option if you prefer not to use the included monitor remote  
control.  
Input Search—Enables automatic searching for valid video  
inputs. If set to disabled, you must manually change the input  
using the touch pad or remote control. If set to enabled, the  
monitor automaticallysearches for an active input and displays  
it when one is found.  
Integrated Product Tour—Enables the product tour. If set to  
enabled and if there are no active video inputs found, the  
display automatically starts the product tour when the display  
is turned on. After watching the product tour, you should set  
this feature to disabled. You can watch the product tour again  
by pressing and holding the Menu button for three seconds.  
Resolution Reminder—If the computer display input (VGA,  
single-link DVI, or HDMI-PC only) is not set to 1920 × 1200 or  
if the computer display input (dual-link DVI) is not set to  
2560 × 1600, displays a reminder that you should change your  
computer’s settings to use the optimum 1920 × 1200 or  
2560 × 1600 resolution. If you prefer using your monitor at a  
resolution less than the optimum, use this option to turn off  
the Resolution Reminder. For information on changing your  
computer’s display resolution, see “Changing Windows screen  
settings” on page 38.  
Information—Displays current screen resolution and input  
source for the main display.  
Reset All—Resets all values to the factory settings.  
Changing Windows screen settings  
Color depth and screen resolution are two of the most basic  
monitor settings you may need to change to suit your needs.  
Color depth is the number of colors your computer uses to  
display images on your monitor. Most images look best  
displayed with the maximum number of colors available. If the  
color in your images seems “false” or “jumpy,” especially after  
you have played a game or run a video-intensive program,  
check the color depth setting and return it to the highest color  
setting, if necessary.  
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Screen resolution is the number of pixels (individual colored  
dots) your computer uses to display images on your monitor.  
The higher the resolution, the more information and screen  
components (such as icons and menu bars) can be displayed  
on the monitor.  
Important  
To use the monitor’s full (highest) resolution (2560 × 1600), you must use  
the included dual-link DVI cable to connect the monitor to a dual-link capable  
video card on your computer.  
A single-link DVI cable or video card limits resolution to 1920 × 1200.  
VGA and HDMI connections are also limited to 1920 × 1200 resolution.  
Tip  
If the video image appears corrupt or garbled after you change resolution  
settings, your video card may not be capable of supporting the selected  
resolution.  
Help  
For more information about adjusting the screen, click Start, then click  
Help and Support. Type ad ju stin g m on itor settin gs in the Search Help  
box, then press ENTER.  
To change the color depth and screen resolution in  
Windows Vista®:  
1
Click (Start),Control Panel, then under Appearance  
and Personalization, click Adjust Screen Resolution.  
The Display Settings dialog box opens.  
Shortcut  
You can also right-click on your Windows desktop, then click  
Personalize.  
2
To change the color depth, click the Colors list, then click  
the color depth you want.  
Color quality settings:  
•
•
•
Low (8-bit) = 256 colors  
Medium (16-bit) = 65,500 colors  
Highest (32-bit) = 16,700,000 colors  
3
4
To change the screen resolution, drag the Resolution  
slider to the size you prefer.  
Click Apply. If the new settings do not look right, click  
No. If the new settings make the screen illegible and you  
cannot click No, the settings return to their previous  
values after several seconds.  
5
Click OK, then click Yes to save your changes.  
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CHAPTER 3: Using Your Monitor  
To change the color depth and screen resolution in  
Windows XP:  
1
Click Start, then click Control Panel. The Control Panel  
opens. If your Control Panel is in Category View, click  
Appearance and Themes.  
Shortcut  
You can also right-click on your Windows desktop, then click  
Properties.  
2
3
4
Click Display. The Display Properties dialog box opens.  
Click the Settings tab.  
To change the color depth, click the arrow button to open  
the Color quality list, click the color depth you want.  
Color quality settings:  
•
•
•
Low (8-bit) = 256 colors  
Medium (16-bit) = 65,500 colors  
Highest (32-bit) = 16,700,000 colors  
5
6
To change the screen resolution, drag the Screen  
resolution slider to the size you prefer. The optimum  
resolution for your display is 2560 × 1600.  
Click Apply. If the new settings do not look right, click  
No. If the new settings make the screen illegible and you  
cannot click No, the settings return to their previous  
values after several seconds.  
7
Click OK  
Using the speaker bar  
Important  
If you connect the speaker bar to the monitor while the monitor is turned  
on, the speaker bar will not initialize and will not work correctly. If this happens,  
turn the monitor off, then back on to enable the speaker bar.  
To turn on the speaker bar:  
•
The speaker bar is always on. If you connected the  
speaker bar by following the instructions in “Setting up  
the optional speaker bar” on page 19, the speaker bar  
receives power constantly from the monitor’s speaker  
bar power connector.  
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To use headphones:  
•
Plug headphones into either of the speaker bar’s  
headphone jacks. The speaker bar’s volume is muted,  
and sound is played through the connected headphones.  
You can connect headphones to both headphone jacks,  
and sound plays out of both sets of headphones.  
Power management  
Whenever no video signal is detected by your monitor, it enters  
Standby mode, a mode that uses very little power. When in  
Standby mode, the power button turns orange. Turning off  
your computer stops its video signal to the monitor, so if your  
computer is the only video source connected, your monitor  
enters Standby.  
If the monitor does not enter Standby, and instead displays a  
prompt for the product tour, you should disable the product  
tour.  
To disable the product tour and enable Standby mode:  
1
Touch  
(Menu),  
(Main Menu), then touch  
(Advanced).  
2
Touch one of the (Adjust) buttons to select  
Integrated Product Tour, then press  
(Select) to  
disable the tour.  
Energy declaration  
When connected to a computer that supports the VESA Display  
Power Management Signaling (DPMS) Protocol, the monitor  
can conserve significant energy by reducing power  
consumption during periods of non-use. When your computer  
goes into the energy saving mode, the monitor will then enter  
the Active Off mode (sleep). In the Active Off mode the Power  
LED will still show orange.  
Use these conventions and the power can be reduced to the  
following levels:  
VESA State  
On  
LED Indicator  
Blue  
Power Consumption  
≤168 W  
Standby  
Off  
Amber  
≤19 W  
Purple  
≤19 W  
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CHAPTER 3: Using Your Monitor  
To “wake” the monitor when it is in Standby/ Active Off mode,  
move the mouse or press any keyboard key. You can change  
the monitor’s power management settings using the Windows  
Control Panel. For more information, see your computer’s User  
Guide.  
Maintaining  
To keep the monitor in optimal working order:  
•
•
•
•
Do not block the ventilation holes.  
Do not expose the monitor to rain or use near water.  
Keep the monitor away from radiators or heat vents.  
Keep the monitor out of direct sunlight.  
Caution  
Do not use any type of abrasive pad or glass cleaner. You will  
permanently scratch the screen.  
•
To clean the monitor, use a soft cloth slightly moistened  
with water only. Wipe the cabinet, screen, and controls.  
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CHAPTER4  
Troubleshooting  
• Troubleshooting guidelines  
• Troubleshooting symptoms  
• HDCP FAQs  
• Video FAQs  
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CHAPTER 4: Troubleshooting  
Troubleshooting guidelines  
•
If you have problems with the monitor, the information  
in this chapter may help you solve them without needing  
to call Customer Care.  
•
Make sure that the monitor has warmed up for about 30  
minutes before making any judgments about the picture  
quality.  
Troubleshooting symptoms  
No power  
•
Make sure that the power cord is connected correctly to  
both the back of the monitor and the wall outlet. For  
more information about connecting the power cord, see  
“Connecting power” on page 17.  
Important  
If the power LED is on, the monitor is receiving power.  
No picture  
•
Touch  
(Menu), then touch  
(Input Select) to make  
sure that you have selected the correct video source.  
•
Make sure that the power cord is connected correctly to  
both the back of the monitor and the wall outlet. For  
more information about connecting the power cord, see  
“Connecting power” on page 17.  
•
Make sure that the video cable is connected securely to  
the back of the monitor and computer. For more  
information about connecting the video cable, see  
“Connecting video inputs” on page 12.  
•
•
Make sure that the monitor is turned on.  
Reset the monitor to the factory settings. For more  
information, see “Advanced menu” on page 38.  
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•
If the power LED is orange, it means that the monitor is  
not detecting a video source or input detection is  
disabled. Complete the following steps:  
•
Move the mouse or press any key on the keyboard  
to bring the computer monitor out of sleep mode.  
•
Press Input on the remote control to choose another  
input or touch  
(Menu), then touch  
(Input  
Select) to choose another input.  
•
•
•
•
Make sure that your computer is turned on.  
Restart your computer with the monitor turned on.  
Make sure that the video cable is not damaged.  
Check the end of the video cable for any pins that  
might be bent or pushed in.  
•
Reset the OSD. For more information, see “Advanced  
menu” on page 38.  
Important  
If the monitor is not detecting a video signal, you will see a “No  
Signal” message on the display followed by a “No Input Detected”  
message. At this point, a video tutorial will play.  
•
Turn off the monitor and unplug the video cable from the  
back of your computer. Turn the monitor back on and  
wait for ten seconds. If the monitor is functioning  
correctly, a “No Signal” message appears. For more  
information about connecting the video cable, see  
“Connecting video inputs” on page 12.  
You have the monitor connected to your notebook’s VGA  
port but see no image on the screen.  
•
If your notebook supports dual displays, you can use  
both your notebook’s display and this monitor in  
extended desktop multi-monitor mode. See Windows  
Help to learn how to enable multiple monitors.  
•
You can also use this monitor as your primary monitor  
and not use the notebook’s screen. Notebook computers  
typically have an FN key combination that lets you toggle  
between your notebook’s display and an externally  
attached display. On Gateway notebooks, this key  
combination is FN+F4. The F4 key is located along the  
top row of keys. See your notebook user guide for more  
information.  
45  
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CHAPTER 4: Troubleshooting  
Display colors are wrong  
•
Touch  
(Menu),  
(Main Menu), then  
(Auto) to  
automatically adjust the display image to the  
ideal settings. (VGA input only.)  
•
•
Restart your computer with the monitor turned on.  
Make sure that the video cable is connected securely to  
the back of the monitor and your computer. For more  
information about connecting the video cable, see  
“Connecting video inputs” on page 12.  
•
•
Make sure that the video cable is not damaged.  
Check the end of the video cable for any pins that might  
be bent or pushed in.  
Picture has shadows or “ghosts”  
•
Touch  
(Menu),  
(Main Menu), then  
(Auto) to  
automatically adjust the display image to the  
ideal settings. (VGA input only.)  
•
•
Remove any extension cables or switchboxes.  
Make sure that the video cable is connected securely to  
the back of the monitor and your computer. For more  
information about connecting the video cable, see  
“Connecting video inputs” on page 12.  
•
•
Make sure that the video cable is not damaged.  
Check the end of the video cable for any pins that might  
be bent or pushed in.  
•
Make sure that your monitor connection is using the VGA  
cable that came with your monitor.  
Color is not uniform  
•
Touch  
(Menu),  
(Main Menu), then  
(Auto) to  
automatically adjust the display image to the  
ideal settings. (VGA input only.)  
•
Make sure that the monitor warms up for at least  
30 minutes before making a final judgment about color  
uniformity or brightness.  
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Image is not sized or centered correctly  
•
Touch  
(Menu),  
(Main Menu), then  
(Auto) to  
automatically adjust the display image to the  
ideal settings. (VGA input only.)  
•
Use the position controls to adjust the image. For  
instructions on how to adjust the display image position,  
see “Adjusting monitor settings” on page 33.  
If you see black bars on left and right of the screen and  
want to stretch the video to fit more of the screen:  
•
Touch  
(Menu), (Main Menu), (Video Adjust),  
(Video Scaling). To fillmore of the screen,  
then touch  
choose Wide, Zoom, or 1:1 modes.  
Bad picture  
Important  
To use the monitor’s full (highest) resolution (2560 × 1600), you must use  
the included dual-link DVI cable to connect the monitor to a dual-link capable  
video card on your computer.  
A single-link DVI cable or video card limits resolution to 1920 × 1200.  
VGA and HDMI connections are also limited to 1920 × 1200 resolution.  
The image looks stretched or fuzzy when you connect the  
monitor to your computer  
•
You must adjust the operating system’s display settings  
to match the monitor’s optimal (native) 2560 × 1600  
setting (available only on systems using a dual-link DVI  
cable attached to a dual-link DVI-capable video card).  
VGA, HDMI, or a single-link DVI cable or video card have  
a maximum resolution on this monitor of 1920 × 1200.  
For information on adjusting settings in Windows, see  
“Changing Windows screen settings” on page 38.  
You do not see 2560 × 1600 available in the Windows  
display control panel  
•
Make sure that your video card can display at  
2560 × 1600 resolution. If you have only a single-link DVI  
cable or video card, the maximum resolution you can  
display on this monitor is 1920 × 1200.  
•
•
Make sure that you are using either the DVI cable that  
came with your monitor or a third party cable that is  
dual-link capable.  
Some video cards that have two DVI ports support  
dual-link on one of the DVI ports. Turn off your computer,  
move the DVI cable to the alternate DVI port, then restart  
your computer.  
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CHAPTER 4: Troubleshooting  
•
This may be caused by older video drivers on your  
computer. See the Gateway support Web site at  
www.gateway.com for updated video drivers for your  
computer. You can also go directly to your video card’s  
support Web site for the most up-to-date video drivers.  
The Web sites for the major video card manufacturers  
are:  
ATI®: www.ati.com  
Intel®: www.intel.com  
Nvidia®: www.nvidia.com  
You see “noise” or “trash” on the screen  
•
The signal on HDMI or DVI-D may be HDCP encoded. If  
the signal is not decoded correctly, the video either  
flashes or shows colored snow.  
•
Make sure that the output device is directly plugged  
into the monitor (remove any video  
switchers/ receivers).  
•
•
Unplug the HDMI or DVI cable to reestablish a  
connection with the output device.  
Stop and restart the output device to allow  
renegotiation.  
Gaming support  
Your games do not have support for widescreen displays.  
•
Newer games are adding support for widescreen  
displays as the widescreen format becomes more  
popular. Check the game’s Web site for updates. You can  
also consult the following Web site for specific settings  
and options to configure older games to support  
widescreen: www.widescreengamingforum.com. Some  
adjustments may require you to make changes to the  
Windows System Registry. We recommend making a  
complete system backup before changing the System  
Registry.  
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The monitor has pixels that are always dark or  
too bright  
•
This condition is normal and inherent in the TFT  
technology used in active-matrix LCD screens. Gateway’s  
inspection standards keep these to a minimum. If you  
feel these pixels are unacceptably numerous or dense on  
your display, contact Gateway Customer Care to identify  
whether a repair or replacement is justified based on the  
number of pixels affected.  
Speaker bar does not work  
You installed the speaker bar, but no sound is coming out  
of the speakers.  
•
•
•
Make sure that the speaker bar power cord is plugged  
into the power connector on the back of your monitor  
and that the monitor is plugged into an AC power outlet.  
Make sure that the speaker bar’s audio cable is plugged  
into the speaker bar audio jack on the back of your  
monitor.  
Make sure that the cable from the audio output jack on  
your device is plugged into the correct audio input jack  
on the monitor. For more information, see “Connecting  
audio inputs and outputs” on page 14.  
•
•
If you are using HDMI audio, you must set your device  
to output audio in PCM mode. See the user guide that  
came with your device for more information.  
If you just finished installing and connecting the speaker  
bar, restart your monitor so that it can recognize the new  
speaker bar.  
•
•
Make sure that the volume is turned up.  
Make sure that headphones are not plugged into the  
headphone jacks on the sides of the speaker bar. When  
headphones are connected, no sound comes out of the  
speaker bar’s speakers.  
•
Your headphone/ speaker jack may have been muted  
using Windows sound controls. To check your  
headphone/ speaker mute settings, click the speaker  
icon in the Windows taskbar, or click  
(Start), Control  
Panel, Sounds and Audio Devices, the Volume tab,  
then click Advanced. For optimum volume control using  
the speaker bar, we recommend that you set the  
Windows volume mid-way between the lowest and  
highest setting.  
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CHAPTER 4: Troubleshooting  
You want to plug in your headphones, but there is a  
headphone jack on both sides of the speaker bar.  
•
You can use either jack or both jacks at the same time.  
When headphones are connected, no sound comes out  
of the speaker bar’s speakers.  
You do not get sound from your headphones.  
•
Make sure that your speaker bar is connected to an audio  
source by unplugging your headphones and adjusting  
the speaker bar’s volume.  
The sound coming from the speakers sounds distorted.  
•
•
Turn down the volume until the distortion disappears.  
Check the audio output volume of the sound device the  
speaker bar is connected to. If the audio device’s output  
volume is set too high, the speaker bar’s sound may  
always be distorted. To adjust the audio device’s output  
volume, see the device’s user guide. To adjust the volume  
in Windows, click the speaker icon in the Windows  
taskbar, or click  
(Start), Control Panel, Sounds and  
Audio Devices, the Volume tab, then click Advanced.  
For optimum volume control using the speaker bar, we  
recommend that you set the Windows volume mid-way  
between the lowest and highest setting.  
HDCP FAQs  
What is HDCP and how do I troubleshoot it?  
•
High-bandwidth Digital Content Protection (HDCP) is a  
specification developed by the Intel® Corporation to  
protect digital entertainment content that uses a digital  
visual interface (DVI), including HDMI connections.  
HDCP encrypts the transmission of digital content  
(signal) between the video source (computer, DVD player,  
or set-top box) and the digital display (monitor, digital  
television, or projector). HDCP is not designed to prevent  
copying or recording of digital content, but only to  
protect the integrity of the content as transmitted.  
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How does HDCP work?  
•
Implementation of HDCP requires a license obtainable  
from the Digital Content Protection, LLC, which then  
issues a set of unique secret device keys to all authorized  
devices. During authentication, the receiving device only  
accepts content after it acknowledges the keys. To  
further prevent stealing of the data or line tapping, the  
transmitter and receiver generate a shared secret value  
that is constantly checked throughout the transmission.  
After authentication is established, the transmitter  
encrypts the data and sends it to the receiver for  
decryption.  
What happens if I lose signal to the display while watching  
a movie on a HDCP-equipped component?  
•
The component must be restarted to establish  
renegotiation.  
For example, while watching a movie on a HDCP-enabled  
DVD player, you change the receiving device (DTV,  
monitor, or projector) input to watch broadcast TV, then  
change the input back to watch the DVD movie. However,  
you are unable to watch the movie. This is because when  
the input was changed, the receiver lost the HDCP signal.  
Restart the HDCP-enabled DVD player to allow  
renegotiation.  
My computer has an HD-DVD or Blu-Ray DVD player and I  
receive an error message when I try to play an HD or  
Blu-Ray DVD  
•
This issue occurs when you have your PC desktop set to  
2560 x 1600 (Dual-Link mode) resolution. Currently, PC  
graphics cards are incapable of negotiating the HDCP  
key while in Dual-Link mode. HDCP key negotiation is  
required to play consumer High Definitions DVDs. To  
resolve this issue, set your Windows desktop resolution  
to 1920 x 1200 before playing your HD or Blu-Ray DVD.  
For more information about adjusting settings in  
Windows, see “Changing Windows screen settings” on  
page 38.  
What is the cause if a movie starts and then slowly fades  
to static?  
•
The receiving device is not HDCP compatible or it is not  
negotiating correctly. Restart the video source and  
re-plug all video cables from the source to the monitor.  
How do I know if a component is HDCP compliant?  
•
If the video source device does not have a DVI or HDMI  
connection, it is not HDCP compliant.  
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CHAPTER 4: Troubleshooting  
Video FAQs  
When I display video from S-Video, composite, or  
component, why does the video look overly compressed?  
•
See your video device user manual to adjust the video  
or TV format output to 16:9. Setting this option to 4:3  
results in compressed video. This is done differently on  
all brands of video devices, so it is important that you  
read your video device user guide or the help tools  
within your video device’s software.  
•
You can also optimize the video scaling settings in the  
monitor. Touch  
(Menu),  
(Main Menu),  
(Video Adjust), then touch  
(Video Scaling). To  
change to the mode you want, choose Wide, Zoom, or  
1:1 modes.  
When I try to use Picture in Picture (PIP), why can I not select  
other video inputs?  
•
PIP is available only when 2560 × 1600 PC video over  
dual-link DVI is selected as the primary video source.  
Can I connect my game console to this monitor?  
•
Yes. Using optional video cables you can connect your  
game console directly to the monitor. Use Component  
Video (YPbPr) or HDMI if your game console supports it,  
because this results in the best picture quality.  
When playing DVDs or watching video sources, I sometimes  
see random black and white noise at the top of the picture.  
•
This information is known as the Vertical Blanking  
Interval or VBI data. This is typically where information  
such as sub-titles or closed captioning text is stored on  
a video frame by frame basis. To remove this  
information, Touch  
(Menu),  
(Main Menu),  
(Video Adjust), then touch  
(Overscan) to set this  
option to enabled. The video will slightly zoom to  
eliminate this effect.  
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CHAPTER5  
Using the Universal  
Remote Control  
• Programming the universal remote control  
• Using the IR Blaster  
• Remote control programming codes  
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CHAPTER 5: Using the Universal Remote Control  
Programming the universal  
remote control  
You can program the remote control directly (by entering a  
five-digit code) or by browsing codes.  
To directly program the remote control with a code:  
1
Press and hold the mode button (CBL/ SAT, DVD, LCD, or  
MEDIA CENTER) for the device you want to program for  
about four seconds. The LED flashes twice, indicating  
that the button is ready to be programmed.  
2
Press the five-digit code for the device. After the code is  
entered, the LED flashes twice, indicating that  
programming is complete.  
If an invalid key or code is entered, or if ten seconds  
passes without a button press, programming mode ends  
and the previous values are restored. The LED lights for  
about a half second, then turns off.  
To program the remote control by browsing through the  
most common codes:  
1
Press and hold the mode button (CBL/ SAT, DVD, LCD, or  
MEDIA CENTER) for the device you want to program for  
about four seconds. The LED flashes twice, indicating  
that the button is ready to be programmed.  
2
Press 991, then press the digit that corresponds to the  
type of device you want to associate with that mode’s  
button:  
Device type  
LCD  
Digit  
0
1
2
3
4
DVD  
CBL/ SAT  
Media Center  
Tuner  
The remote is temporarily programmed with the first  
most common code for the selected device type.  
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3
Press the control buttons (power, Vol+, play, stop, and  
Mute) to test whether the current code is valid. If the  
buttons work as they should, press the mode button you  
pressed in step 1 once to save the code. The LED blinks  
twice. You are done.  
- OR -  
If the buttons do not work as they should, press CH+ to  
temporarily program the next most common code, then  
press the control buttons again. Keep pressing the test  
and CH+ buttons until you find a code that works. When  
you find a working code, press the mode button you  
pressed in step 1 once to save the code. The LED blinks  
twice, and you are done.  
Resetting the remote control  
You can clear all programming and reset all remote control  
settings to their factory defaults.  
To reset the remote control:  
1
2
Press and hold a mode button (CBL/ SAT, DVD, LCD, or  
MEDIA CENTER) for about four seconds. The LED flashes  
twice.  
Press 977. The LED flashes four times indicating that the  
remote control is reset to its factory defaults.  
Recording with the remote control  
You can use the universal remote control to record video from  
a compatible recordable video device. To prevent the  
accidental recording of video, you must press the record  
button twice before recording can start.  
To record a program:  
1
Press and hold a mode button (CBL/ SAT, DVD, LCD, or  
MEDIA CENTER) for the device you want to record from.  
2
Press the record button. Recording begins.  
Detecting low batteries  
Your remote control’s batteries can last several months of  
standard use, but you will need to replace them from time to  
time with fresh batteries.  
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CHAPTER 5: Using the Universal Remote Control  
To test your remote control’s batteries:  
•
Press and release any button on the remote control. If  
the batteries need to be replaced, the LED flashes five  
times.  
Important  
While the batteries are low, the remote control cannot enter  
programming mode.  
Using the IR Blaster  
You can use the provided IR Blaster cable to control a device  
such as a DVD player, cable or satellite box, or computer with  
a Windows Media Center IR receiver. By using the IR Blaster, you  
can place the device in an out of the way location where you  
do not normally have line-of-sight with the remote control.  
Important  
Do not connect the IR Blaster until after you have programmed the remote  
control for the device you want to control. For more information, see  
“Programming the universal remote control” on page 54.  
To connect the IR Blaster:  
1
Plug the IR Blaster into the IR Blaster connector located  
on the back of the monitor. For the location of the IR  
Blaster connector, see “Monitor connections” on page 5.  
2
3
Peel the backing off of the double-sided tape that is  
attached to the IR Blaster emitter.  
Stick the emitter over the IR receiver on the device you  
want to control.  
To use the IR Blaster:  
1
Point the remote control at the monitor, then press the  
mode button for the device you want to control. (For  
example, if you want to pause the DVD player, press  
DVD.)  
2
Press the control button for the device. (For example,  
press the pause button.) The monitor rebroadcasts the  
command from the remote control to the device.  
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Remote control programming  
codes  
Default device ID codes  
Your remote control has the following codes programmed into  
it from the factory:  
Remote control mode Default device  
Code  
Gateway XHD3000 01756  
Sony 10533  
LCD  
DVD  
General Instrument 20476  
31272  
CBL/ SAT  
Media Center  
Television codes  
00093, 00463  
00154, 00463,  
00150, 00178  
Admiral  
Memorex  
MGA  
00761,00783,00815,  
00817, 00842  
00150, 00178, 00030  
Advent  
00092  
00047, 00017, 00051  
Aiko  
Akai  
Midland  
00812, 00702,  
00030, 00672  
00250, 00093,  
01250,00150,00178,  
00836, 01171, 01182  
Mitsubishi  
00700  
00700  
Albatron  
America Action  
Anam  
Monivision  
Motorola  
MTC  
00180  
00093  
00180  
00060, 00030  
00180  
00030  
AOC  
Multitech  
NAD  
00748, 00879, 00765  
00156, 00178, 00866  
00156, 00030, 01704  
Apex Digital  
Audiovox  
00451, 00180,  
00092, 00802, 00875  
NEC  
00171  
01755  
Aventura  
Bell & Howell  
Bradford  
Broksonic  
Candle  
NetTV  
Nikko  
00154  
00178, 00030, 00092  
00748  
00180  
Norcent  
NTC  
00236, 00463  
00030  
00092  
00180  
Onwa  
00030  
00154, 00250,  
00166, 00650  
Carnivale  
Optimus  
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CHAPTER 5: Using the Universal Remote Control  
00054  
00000  
00765  
00093  
Carver  
Optonica  
Orion  
00236, 00463, 01463  
Celebrity  
Celera  
00250, 00051,  
00650, 01168  
Panasonic  
00765  
00047, 00156,  
00051, 00060,  
Changhong  
Penney  
00178, 00030, 01347  
00060, 00030,  
00092  
00054, 00030  
Citizen  
Clarion  
Philco  
Philips  
Pilot  
00180  
01454, 00054,  
00690  
01447, 00047  
00030  
Commercial  
Solutions  
00180  
00180  
00054  
00180  
00166, 00679, 00866  
00765, 00865  
00092  
Contec  
Craig  
Pioneer  
Polaroid  
Portland  
Prima  
Crosley  
Crown  
00761,00783,00815,  
00817  
00047, 00054,  
00154, 00451,  
00093, 00060,  
00702, 00030,  
00145, 00166, 01147,  
01347  
00700  
Curtis Mathes  
Princeton  
00180  
00051  
CXC  
Prism  
00451,00092, 01661,  
00672  
01447, 00047, 01347  
Daewoo  
Proscan  
01080, 01178  
00145, 00511  
00017  
00178  
Dell  
Proton  
00017  
Denon  
Pulsar  
00250, 00051, 00650  
Dumont  
Durabrand  
Quasar  
00463, 00180,  
00178, 00171, 01034  
00047, 00154,  
00180, 00178, 00030  
RadioShack  
00000  
01447, 00047,  
Electroband  
RCA  
00090, 00679,  
01047, 01147, 01247,  
01347, 01547  
01755  
00154, 00180,  
00178, 00030  
Electrograph  
Emerson  
Realistic  
Runco  
00154, 00236,  
00463, 00180,  
00178, 00171  
00017, 00030  
00030, 00813  
00030, 01755  
Envision  
Sampo  
58  
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www.gateway.com  
00812, 00171  
00060, 00812,  
00702, 00178,  
00030, 00766,  
00814, 01060  
ESA  
Samsung  
00154  
00463  
Fisher  
Sansui  
Sanyo  
00683, 00809,  
00853, 01181  
00154, 00088, 01179  
Fujitsu  
00180, 00171  
00180  
00178  
Funai  
Scotch  
Scott  
00236, 00180, 00178  
Futuretech  
Gateway  
01755, 01756  
00047, 00054,  
00154, 00156,  
00178, 00171  
Sears  
01447,00047,00051,  
00451, 00178, 01347  
00093, 01165  
GE  
Sharp  
00017, 00030  
00886  
00093  
Gibralter  
Go Video  
GoldStar  
Goodmans  
Grunpy  
Sheng Chia  
Sony  
01100, 00000, 01167  
00180, 00178  
00171  
00178, 00030  
00360  
Soundesign  
Squareview  
SSS  
00180  
00180  
01034  
00180  
Haier  
Starlite  
00178  
00093, 00864  
00000  
Hallmark  
Harman/ Kardon  
Harvard  
Superscan  
Supreme  
SVA  
00054  
00180  
00748, 00587,  
00865, 00870, 00871  
00093  
00865  
00451  
00748  
00054, 00030, 00171  
00180, 00171  
00093  
Havermy  
Helios  
Sylvania  
Symphonic  
Tandy  
Hello Kitty  
Hisense  
Hitachi  
01756  
Tatung  
00178,01145,00145,  
01245  
00250, 00051  
Technics  
00849  
00054  
00171  
00847  
00051  
Hyundai  
Infinity  
Insignia  
Techview  
Techwood  
Teknika  
00054, 00180,  
00150, 00060,  
00092  
00017  
00054  
00000  
00702  
00178  
00017  
Inteq  
JBL  
Telefunken  
TMK  
JCB  
TNCi  
59  
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CHAPTER 5: Using the Universal Remote Control  
00761, 00815, 00817  
00154, 01256,  
00156, 01265,  
00060, 00650,  
00845,01156, 01169,  
01356, 01656, 01704  
Jensen  
JVC  
Toshiba  
TVS  
00053, 00731, 01172,  
01253  
00463  
00180  
00030  
00053  
00054  
00178  
KEC  
Vector Research  
Victor  
00030  
Kenwood  
KLH  
00765  
Vidikron  
00180, 00030  
KTV  
Vidtech  
01265,00178,00442,  
00700, 00856, 01178  
00857, 00864,  
00885, 01755  
LG  
Viewsonic  
00136  
00864, 00885, 01756  
Loewe  
LXI  
Vizio  
00047, 00054,  
00154, 00156, 00178  
00054, 00178,  
00030, 00866, 01156  
Wards  
01454, 00054,  
00030, 00706,  
00802, 01254  
00156  
Magnavox  
Marantz  
Waycon  
00054, 00030,  
00855  
00885, 00889  
Westinghouse  
00250, 00650  
01755  
00463  
00030  
Matsushita  
Maxent  
White Westinghouse  
Yamaha  
00700  
00017,00463,01265,  
00178, 00092  
Megapower  
Zenith  
00178, 00145  
Megatron  
DVD player codes  
10641  
10503, 10539,  
10646, 10675,  
10821, 11268  
Aiwa  
Magnavox  
10695, 10899  
10790  
10539  
Akai  
Marantz  
Memorex  
Microsoft  
Mintek  
10695, 10831  
10522  
Alco  
10869  
Allegro  
Apex Digital  
10672, 10717, 10830,  
11020, 11056, 11061  
10839, 10717  
11023  
10790  
10717  
10571  
11521, 10521, 11403  
10741  
Arrgo  
Mitsubishi  
NAD  
Audiovox  
Blaupunkt  
Blue Parade  
10785  
NEC  
10717  
Nesa  
60  
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www.gateway.com  
10695  
10831  
10869  
10503, 10627, 11417  
10651  
Broksonic  
Cinea  
Onkyo  
Oritron  
Panasonic  
10490, 10703, 11362,  
11462, 11490, 11762  
CineVision  
10831  
10503, 10539,  
10646, 10675,  
10854, 11260, 11267,  
11354  
Craig  
Philips  
10816, 10874, 11023,  
11024, 11129  
10525, 10571, 10631  
CyberHome  
Pioneer  
10784, 10869, 11172  
10490, 10634  
10675  
11020, 11061  
10539  
Daewoo  
Denon  
Polaroid  
Polk Audio  
Presidian  
Proscan  
10675  
Disney  
10521  
10522  
DVD2000  
Emerson  
10591, 10675, 10821,  
11268  
10651  
Qwestar  
10591  
10522, 10571, 10717,  
10790, 10822, 11022,  
11132  
Enterprise  
RCA  
10821, 11268  
10675, 11268  
11158  
10869  
10623  
10752  
ESA  
Rio  
Funai  
Gateway  
GE  
Rotel  
Sampo  
Samsung  
10522, 10815, 10717  
10490, 10573,  
10820, 10899,  
11044, 11075  
10744, 10741, 10783,  
10869,11044,11075,  
11158  
10695  
Go Video  
Sansui  
10741  
10717  
11158  
GoldStar  
Greenhill  
Sensory Science  
Sharp  
10630, 10675,  
10752, 11256  
10582, 10702  
10573, 10664, 11247  
10672  
10533, 10839  
10869  
Harman/ Kardon  
Hitachi  
Shinsonic  
Sonic Blue  
Sony  
10533, 11533,  
Hiteker  
10864, 11033, 11431  
11348  
10717  
11268  
10627  
10702  
10821  
iLo  
Superscan  
Sylvania  
10675, 10821, 11268  
10675, 10821  
10717, 10790  
10490, 10703  
10571  
Initial  
Insignia  
Integra  
JBL  
Symphonic  
Teac  
Technics  
10558, 10623,  
10867, 11164  
JVC  
Theta Digital  
61  
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CHAPTER 5: Using the Universal Remote Control  
10790  
10503, 10695,  
11045, 11154  
Kawasaki  
Toshiba  
10490, 10534  
10717, 10790, 11020  
10651  
10503  
Kenwood  
KLH  
Urban Concepts  
US Logic  
Venturer  
Xbox  
10839  
10790  
Koss  
10591, 10741, 10869  
11058, 11158  
10511  
10522  
LG  
10490, 10539, 10545  
LiteOn  
Loewe  
Yamaha  
10503, 10591, 10741,  
10869  
Zenith  
VCR codes  
11972  
10067, 10043, 10807  
10035, 10048  
10240, 10000  
10000  
ABS  
Mitsubishi  
Motorola  
MTC  
10048, 10209  
10000  
Admiral  
Adventura  
Aiwa  
10037, 10000  
11972  
Multitech  
NEC  
10104, 10067, 11287  
10037  
Alienware  
American High  
Asha  
10035  
Nikko  
10240  
11972  
Niveus Media  
Noblex  
10037  
10240  
Audiovox  
Beaumark  
Bell & Howell  
Broksonic  
10240  
11972  
Northgate  
Olympus  
Optimus  
10104  
10035  
10184, 10121, 10209,  
11479  
11062, 10162, 10037,  
10048, 10104  
10037  
10035  
10184, 10209, 11479  
Calix  
Orion  
11062, 10035, 10162,  
10225, 10616, 11035  
Canon  
Panasonic  
10081  
10035, 10037,  
10240, 10042, 11035,  
11237  
Carver  
Penney  
10037, 11278  
10042  
10035  
Citizen  
Pentax  
Philco  
Philips  
10037, 10047, 10240  
Craig  
10060, 10035,  
10162, 11035  
10035, 10081, 10618,  
10739  
Curtis Mathes  
10240  
10037  
Cybernex  
CyberPower  
Daewoo  
Dell  
Pilot  
11972  
10067  
Pioneer  
10045, 11278  
11972  
10081  
Polk Audio  
Profitronic  
Proscan  
10240  
10042  
10060, 11060  
Denon  
62  
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www.gateway.com  
10739  
10039  
10000  
10037  
10037  
10032  
10039  
DirecTV  
Pulsar  
10035, 10162, 11035  
10000  
Durabrand  
Dynatech  
Electrohome  
Electrophonic  
Emerex  
Quasar  
RadioShack  
Radix  
10037  
10037  
Randex  
RCA  
10060, 10240,  
10042, 10807,  
10880, 11035, 11060  
10037, 10184,  
10000, 10121,  
10043,10209,11278,  
11479  
10035, 10037,  
10048, 10047,  
10000, 10104  
Emerson  
Realistic  
10047, 10104  
10035, 10033  
10045  
10614, 10616  
11972  
Fisher  
Fuji  
ReplayTV  
Ricavision  
Runco  
10039  
Fujitsu  
Funai  
10000  
10240, 10045,  
10739, 11014  
Samsung  
10000  
11972  
10048, 10039  
Garrard  
Sanky  
Sansui  
10000, 10067,  
10209, 11479  
Gateway  
10060, 10035,  
10240,10807,11035,  
11060  
10047, 10240, 10104,  
11330  
GE  
Sanyo  
10045  
10184, 10045, 10121,  
10043  
General  
GoldStar  
Scott  
Sears  
10037, 11237  
10035, 10037, 10047,  
10000, 10042,  
10104, 11237  
10000  
10000  
10081  
11972  
10048, 10807, 11285  
10240  
Gradiente  
Sharp  
Harley Davidson  
Harman/ Kardon  
Hewlett Packard  
Shogun  
Sonic Blue  
Sony  
10614, 10616  
10035, 10032,  
10033, 10000,  
10636, 11232, 11295,  
11972  
10047  
11972  
10042  
HI-Q  
Stack 9  
STS  
10037, 10000, 10042  
11972  
Hitachi  
10035, 10081,  
Howard Computers  
Sylvania  
10000, 10043, 11781  
11972  
10000  
11972  
HP  
Symphonic  
Systemax  
10042, 10739  
Hughes Network  
Systems  
63  
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CHAPTER 5: Using the Universal Remote Control  
10739  
11972  
Humax  
Hush  
Tagar Systems  
Teac  
11972  
10000  
11972  
10035, 10162  
10035, 10037, 10000  
10000  
iBUYPOWER  
JVC  
Technics  
Teknika  
Thomas  
Tivo  
10067, 11279  
10037  
KEC  
10067  
10618, 10636, 10739,  
11996  
Kenwood  
10035, 10037  
11972  
10240  
Kodak  
TMK  
10045, 10042,  
10043, 10845,  
11008, 11145, 11290,  
11972, 11996  
Linksys  
Toshiba  
10000  
10037  
11278  
10037, 10240  
11972  
Lloyd's  
Totevision  
Touch  
LXI  
10240  
Magnasonic  
Magnavox  
Unitech  
Vector  
10035, 10039, 10081,  
10000, 11781  
10045  
10240  
10045  
10037  
10240  
11972  
10000  
11972  
Magnin  
Video Concepts  
Videomagic  
Videosonic  
Viewsonic  
Villain  
10035, 10081  
10037  
Marantz  
Marta  
10035, 10162  
11972  
Matsushita  
Media Center PC  
MEI  
10035  
Voodoo  
10035, 10162, 10037,  
10048, 10039,  
10047, 10240,  
10000, 10104,  
10209, 11237  
10060, 10035,  
10048, 10047,  
10081, 10240,  
10000, 10042  
Memorex  
Wards  
10240, 10043  
10240  
10209  
MGA  
White Westinghouse  
XR-1000  
10035, 10000  
MGN Technology  
Microsoft  
11972  
10039, 10033,  
10000, 10209, 11479  
Zenith  
11972  
10042  
11972  
Mind  
ZT Group  
Minolta  
PVR codes  
11972  
11972  
11972  
11972  
11972  
10616  
ABS  
Niveus Media  
Northgate  
Alienware  
CyberPower  
Panasonic  
64  
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11972  
10739  
11972  
11972  
11972  
11972  
10739  
10618, 10739  
10880  
Dell  
Philips  
DirecTV  
RCA  
10614, 10616  
10739  
Gateway  
ReplayTV  
Samsung  
Sonic Blue  
Sony  
Hewlett Packard  
Howard Computers  
HP  
10614, 10616  
10636, 11972  
11972  
Hughes Network  
Systems  
Stack 9  
10739  
11972  
11972  
11279  
11972  
11972  
11972  
11972  
11972  
Humax  
Systemax  
11972  
Hush  
Tagar Systems  
10618, 10636, 10739  
11008, 11972, 11996  
11972  
iBUYPOWER  
JVC  
Tivo  
Toshiba  
Touch  
Linksys  
11972  
Media Center PC  
Microsoft  
Mind  
Viewsonic  
Voodoo  
ZT Group  
11972  
11972  
Video accessory codes  
31272  
31272  
ABS  
Niveus Media  
Northgate  
Panasonic  
Pinnacle Systems  
Pioneer  
31653  
31272  
Accurian  
ADS Tech  
Alienware  
Buffalo  
31596  
31120  
31272  
31268  
31739  
31010  
31272  
30113, 30295  
31574  
CyberPower  
D-Link  
Princeton  
PrismIQ  
31554, 31731  
31644  
31272  
DDI  
Ricavision  
Roku  
31644  
31486  
Dedicated Devices  
Epson  
31563  
31190, 31490  
31126  
Samsung  
Sensory Science  
Sharp  
31272  
Gateway  
Hewlett Packard  
Howard Computers  
HP  
31272, 31267  
31272  
31010  
31456  
SMC  
31272  
31272, 31324, 31364  
31272  
Sony  
31272  
Hush  
Stack 9  
31272  
31309  
iBUYPOWER  
Keyspan  
Streamzap  
Sylvania  
31344  
31563  
31644  
31272  
Leviton  
Systemax  
65  
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CHAPTER 5: Using the Universal Remote Control  
31415  
31272  
31272  
31272  
LG  
Tagar Systems  
Toshiba  
31272, 31365  
31383  
Linksys  
Macro Image  
Technology  
Touch  
31272  
31272  
31272  
31363  
31383  
31272, 31329  
31126  
Media Center PC  
Microsoft  
Mind  
Viewsonic  
Vizio  
31272  
Voodoo  
ZT Group  
31272  
Motorola  
MyHD  
Audio amplifier codes  
40674  
41561  
40647  
40078  
40892  
40331  
40892  
41561  
40892  
40823  
40892  
40823  
40892  
40823  
40078  
40331  
40078  
40354  
Bose  
Optimus  
Philips  
Durabrand  
Elan  
Pioneer  
Polk Audio  
RCA  
GE  
Harman/ Kardon  
JVC  
Soundesign  
Victor  
Left Coast  
Lenoxx  
Marantz  
Wards  
Yamaha  
Audio receiver codes  
40531  
41389  
41389  
ADC  
Aiwa  
Norcent  
Nova  
41405, 41243, 41388,  
41641  
41390  
40135, 40842,  
41298, 41320, 41531  
Alco  
Onkyo  
41609, 41074  
41023, 40531,  
40670, 41074  
Anam  
Optimus  
41257, 41774  
41189  
41366  
Apex Digital  
Audiotronic  
Oritron  
41308, 41518, 41288,  
41316, 41548, 41633,  
41763, 41764  
Panasonic  
41390  
41189, 41269, 41266  
Audiovox  
B & K  
Philips  
40701, 40820, 40840  
41023, 40014,  
40150, 40531,  
40630, 41384  
Pioneer  
66  
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www.gateway.com  
40702  
41254  
BK  
Proscan  
41229, 41933  
41023, 41609, 41254,  
40531, 41074, 41390,  
41511  
Bose  
RCA  
40531  
41869  
Capetronic  
Carver  
Rio  
41189  
41295, 41500  
41764  
Samsung  
Sansui  
Sanyo  
41389  
Coby  
41250  
41469, 41801  
41077, 41517  
41869  
Daewoo  
Denon  
41360, 41142  
41801  
Sherwood  
Sonic Blue  
Sony  
Fisher  
41517  
41058, 41441, 41258,  
41759, 41622, 41558,  
41658, 41758, 41858  
Gateway  
40110,40891,41304,  
41306  
40670  
Harman/ Kardon  
Soundesign  
41801  
41023  
Hitachi  
Integra  
JBL  
Stereophonics  
Sunfire  
40135, 41298, 41320  
40110, 41306  
41374, 41495  
41313, 41570, 41569  
41390, 41428  
41366  
41313  
41074, 41390  
41308, 41518, 41384  
41189  
Teac  
JVC  
Technics  
Thorens  
Venturer  
Wards  
Kenwood  
KLH  
41390  
40014  
Koss  
41293  
40176, 41176, 41276,  
41331, 41375  
LG  
Yamaha  
41189, 41269, 40531,  
41514  
41293  
Magnavox  
Marantz  
Zenith  
41189, 41269  
Audio accessory codes  
41115, 41644  
40872  
41785  
Apple  
Netgear  
Omnifi  
Onkyo  
Roku  
41605  
Creative  
D-Link  
41522  
41789  
41789  
41828  
Integra  
Marantz  
Motorola  
NaviPod  
41491  
41844  
Slim Devices  
SSI  
41464  
41522  
41644  
41809, 41810  
Yamaha  
67  
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CHAPTER 5: Using the Universal Remote Control  
Cable set-top box codes  
20003, 20008  
20899  
21305, 20317  
ABC  
Philips  
21877, 20877,20144,  
20533  
Americast  
Pioneer  
20899  
21187  
20476  
20000  
20000  
20000  
20144  
Bell South  
Digeo  
Pulsar  
Quasar  
Runco  
Director  
20476, 20810,  
20276, 20003  
General Instrument  
Samsung  
20144  
21877, 20877, 20477,  
20008  
GoldStar  
Jerrold  
Scientific Atlanta  
Sony  
20476, 20810,  
20276, 20003  
21006  
20000  
20003  
20276  
Memorex  
Motorola  
Starcom  
21376, 20476,  
20810, 20276, 21187  
Supercable  
21877, 20237, 20008  
20000  
20003  
20000  
Pace  
Torx  
Panasonic  
Paragon  
Toshiba  
Zenith  
20000  
20000, 20525,  
20899  
Satellite set-top box codes  
21514  
20216  
21109  
21530  
Aiwa  
Maspro  
Mitsubishi  
NEC  
20749  
Chaparral  
Crossdigital  
DirecTV  
21519  
21377, 20392, 20566,  
20639, 21639, 21142,  
20247, 20749, 21749,  
20819, 21856, 21076,  
21108, 20099, 21109,  
21392, 21414, 21442,  
21609, 21640  
20247, 20701, 21526  
Panasonic  
21505, 21005,  
20775, 21775  
21142, 20749, 21749,  
21076, 20722,  
Dish Network  
System  
Philips  
20099, 21442, 20856  
21505, 21005,  
20775, 21775  
20392, 20566  
Dishpro  
Proscan  
RCA  
21530  
20566, 20855,  
20143, 21392  
DX Antenna  
68  
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www.gateway.com  
21505, 21005,  
21377, 21276, 21108,  
21109, 21442, 21609  
Echostar  
Samsung  
20775, 21775  
20775, 21775  
20566  
21219  
21517  
Expressvu  
GE  
Sanyo  
Sharp  
Sony  
20775, 21775  
20639, 21639, 21524,  
21640  
GOI  
20819, 21250, 21525  
20775, 21775  
21142, 21442  
Hitachi  
HTS  
Tivo  
20749, 21749, 20790,  
21285, 21516, 21530  
Toshiba  
21142, 20749, 21749,  
21442  
21392, 21640  
Hughes Network  
Systems  
UltimateTV  
20775, 21531, 21775  
21414  
20722  
JVC  
Uniden  
Zenith  
21856, 20856  
LG  
20722  
Magnavox  
Media Center controller codes  
31272  
31272  
31272  
31272  
31272  
31272  
31272  
31272  
31272  
31344  
31272  
31272  
31272  
31272  
31272  
31272  
31574  
31272  
31272, 31324  
31272  
31309  
31272  
31272  
31272  
31272  
31272  
31272  
31272  
ABS  
Niveus Media  
Northgate  
PrismIQ  
Alienware  
CyberPower  
Gateway  
Ricavision  
Sony  
Hewlett Packard  
Howard Computers  
HP  
Stack 9  
Streamzap  
Systemax  
Tagar Systems  
Toshiba  
Hush  
iBUYPOWER  
Keyspan  
Linksys  
Touch  
Media Center PC  
Microsoft  
Mind  
Viewsonic  
Voodoo  
ZT Group  
69  
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CHAPTER 5: Using the Universal Remote Control  
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APPENDIXA  
Specifications  
• Monitor specifications  
• Speaker bar specifications  
• Remote control specifications  
71  
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APPENDIX A: Specifications  
Monitor specifications  
Specifications are subject to change without notice or  
obligation. Many products for Gateway and its subsidiaries are  
custom engineered by our suppliers to Gateway specifications  
and may vary from similarly marketed products.  
Panel size  
Panel type  
30 inches (diagonal)  
30-inch viewable  
TFT active matrix S-PVA  
Anti-glare coating  
Pixel resolution  
Pixel pitch  
2560 × 1600 (dual-link DVI)  
1920 × 1200 (single-link DVI, VGA, and HDMI) (60 Hz)  
0.0099 × 0.0099 inches (0.251 mm × 0.251 mm)  
Aspect ratio 16:10  
2
Brightness 400 cd/ m  
Contrast ratio  
1000:1 (typical)  
Viewing angles 176° horizontal, 176° vertical  
Response time  
Frequency  
6 ms (typical, gray to gray)  
Horizontal: 74 KHz  
Vertical: 60 Hz  
Lamp type/ life  
50,000 hours (minimum)  
Colors 16.7 million  
OSD languages  
English, French, Spanish, Italian, Japanese, Dutch  
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■
■
Connections and inputs  
Analog (VGA): 15-pin mini d-sub VGA  
Digital (DVI-D): 24-pin DVD-D (supports 480p, 720p,  
and 1080i). Includes HDCP (High-bandwidth Digital  
Content Protection)  
■
■
■
■
■
■
Composite  
S-Video  
Component Y Pb Pr (supports 480i and 1080p)  
HDMI (supports 480i, 480p, 720p, 1080i, and 1080p)  
2.5 mm IR Blaster  
Audio input: 3.5 mm for DVI and VGA, RCA L/ R for  
Component, Composite, and S-Video  
Audio output: Speaker bar, RCA L/ R, S/ PDIF Coax, and  
S/ PDIF Toslink  
■
■
■
■
■
AC power input  
USB 2.0 B-type (input)  
USB 2.0 A-type (output × 6)  
12V/ 2A speaker bar power output  
Included cables 15-pin mini d-sub analog VGA  
Dual-Link DVI cable  
3.5 mm male/ male audio cable  
USB A-B  
Power  
Power consumption  
Power input  
Normal operation: ≤168 W  
Standby mode: ≤19 W  
Off: ≤19 W  
100~ 240 VAC, 50/ 60 Hz (external adapter)  
24 VDC/ 5.5 A, 12 VDC/ 4.5 A (monitor)  
Certifications UL, cUL, FCC Class B, CE, PSE, NOM, VCCI, TCO’99  
Wall mount bracket  
Weight  
VESA 4 3.937 inches (4 100 mm)  
Monitor: 20.8 lbs. (9.4 kg)  
Speaker Bar: 3 lbs. (1.3 kg)  
Stand: 6.4 lbs. (2.9 kg)  
Dimensions 22.24 × 17.02~ 22.15 × 15.37 inches  
(564.8 × 432.3~ 562.7 × 390.3 mm)  
Temperature  
Humidity  
Altitude  
Operating: 32~ 122°F (0~ 50°C) @ 50% humidity  
Storage: -13~ 140°F (-25~ 60°C)  
Operating: 20~ 90% (non-condensing)  
Storage: 5~ 90% (non-condensing)  
Operating: 15,000 feet (4,572 m) maximum  
Storage: 40,000 feet (12,192 m) maximum  
Security Kensington lock slot  
73  
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APPENDIX A: Specifications  
IR extender  
Adhesive side: Straight to target: >5 feet (1.52 m).  
Angle: 30° up/ down, 30° left/ right from center at 5 feet  
(1.52 m)  
Shock and vibration  
Shock (non-operating): 50G  
Vibration (non-operating): 1.5G  
Video modes  
Your monitor supports several video modes. If you do not use  
the best mode for the monitor, the display image may look  
slightly “fuzzy.”  
Resolution  
Refresh  
Rate  
(Hz)  
Horizontal  
frequency  
(kHz)  
Pixel  
frequency  
(MHz)  
Aspect  
Ratio  
VGA  
EDD  
DVI  
EDD  
HDMI  
EDD  
640 x 480  
60  
60  
60  
60  
60  
60  
60  
60  
60  
60  
60  
60  
60  
60  
60  
60  
31.5  
25.175  
40.0  
1.33  
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
Y
N
Y
Y
Y
Y
N
Y
Y
Y
N
N
800 x 600  
37.9  
848 x 480  
31.0  
33.75  
65.0  
1.77  
1.33  
1.33  
1.67  
1.6  
1024 x 768  
1152 x 864  
1280 x 768  
1280 x 800  
1280 x 960  
1280 x 1024  
1360 x 768  
1400 x 1050  
1440 x 900  
1600 x 1200  
1680 x 1050  
1792 x 1344  
1856 x 1392  
48.4  
53.7  
47.8  
81.624  
79.5  
49.702  
60.0  
64.0  
47.7  
83.499  
108.0  
108.0  
85.5  
1.33  
1.25  
1.77  
1.33  
1.6  
65.3  
59.9  
75.0  
65.3  
83.64  
86.33  
121.75  
106.5  
162.0  
146.25  
204.75  
218.25  
1.33  
1.6  
1.33  
1.33  
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Resolution  
Refresh  
Rate  
(Hz)  
Horizontal  
frequency  
(kHz)  
Pixel  
frequency  
(MHz)  
Aspect  
Ratio  
VGA  
EDD  
DVI  
EDD  
HDMI  
EDD  
1920 x 1200  
1920 x 1440  
2048 x 1536  
2560 x 1600  
480i  
60 RB  
60  
74.0  
154.0  
234.0  
209.25  
268.5  
27.0  
1.6  
Y
N
N
N
N
N
N
N
N
N
N
N
N
N
Y
Y
Y
Y
N
N
N
N
N
N
N
N
N
N
Y
N
N
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
90.0  
1.3  
60  
94.769  
98.713  
15.734  
31.469  
45.0  
1.3  
60 RB  
59.94  
59.94  
60  
1.6  
1.33  
1.33  
1.77  
1.77  
1.77  
1.33  
1.33  
1.77  
1.77  
1.77  
480p  
27.0  
720p  
74.25  
74.25  
148.5  
27.0  
1080i  
60  
33.75  
67.5  
1080p  
60  
576i  
50  
15.625  
31.25  
37.5  
576p  
50  
54.0  
720p  
50  
74.25  
74.25  
148.5  
1080i  
50  
28.125  
56.25  
1080p  
50  
75  
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APPENDIX A: Specifications  
Speaker bar specifications  
Specifications are subject to change without notice or  
obligation. Many products for Gateway and its subsidiaries are  
custom engineered by our suppliers to Gateway specifications  
and may vary from similarly marketed products.  
Amplifier power output  
7 Watts RMS x 2 channels at 8 Ω and ≤ 10% THD+N  
(Amplifier filters flat. Audio Precision Analyzer filters:  
10-22KHz, 12.0VDC In)  
Signal-to-noise ratio > 65 dBA (reference: 1 watt into 8 Ω)  
Audio input impedance  
Audio Input line level  
> 10K Ω  
■
0.7Vrms at 10% THD (Vol = Max, Bass/ Treble = Flat,  
3D Off)  
■
0.35Vrms at 10% THD (Vol = Max, Bass/ Treble =  
+6dB, 3D Off)  
Power supply  
12VDC ± 0.4VDC, 2.0 Amps minimum  
10.0VDC to 16.0VDC  
Operating supply range  
Subsonic EQ Fixed response  
Audio processor  
Volume, Bass, Treble, and Stereo enhance. I2C interface  
Yes  
Stereo enhancement  
Amplifier turn on/off < 0.2 seconds, noiseless  
delay  
Amplifier mute/ standby  
Thermal protection  
Short circuit protection  
Overload protection  
Under voltage protection  
Reverse power protection  
Cooling  
Yes, activated by I2C Interface and headphone insertion  
Yes  
Yes  
Yes  
Yes  
Yes, polarized power plug, positive center pin  
Passive convection  
Class D  
Power amplifier  
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Remote control specifications  
Specifications are subject to change without notice or  
obligation. Many products for Gateway and its subsidiaries are  
custom engineered by our suppliers to Gateway specifications  
and may vary from similarly marketed products.  
Range (straight to target) 50 feet (15.24 m)  
Operating angle  
20° up/ down, 25° left/ right from center at 20 feet  
(6.1 m)  
Temperature  
Operating range: 32°~ 122°F (0°~ 50°C)  
Non-operating range: -4°~ 140°F (-20°~ 60°C)  
Power  
Two AAA batteries (alkaline preferred, heavy  
duty/ carbon acceptable), with memory backup  
Keypress confirmation  
Red LED  
77  
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APPENDIX A: Specifications  
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APPENDIXB  
Safety, Regulatory, and  
Legal Information  
• Important safety information  
• Environmental information  
• Regulatory compliance statements  
• Notices  
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APPENDIX B: Safety, Regulatory, and Legal Information  
Important safety information  
Warning  
Always follow these instructions to help guard against personal injury and  
damage to your Gateway product.  
Warning  
Do not use Gateway products in areas classified as hazardous locations.  
Such areas include patient care areas of medical and dental facilities,  
oxygen-laden environments, or industrial facilities.  
Your Gateway product is designed and tested to meet the latest standards for safety of information  
technology equipment. However, to ensure safe use of this product, it is important that the safety  
instructions marked on the product and in the documentation are followed.  
Setting up your system  
•
Read and follow all instructions marked on the product and in the documentation before  
you operate your system. Retain all safety and operating instructions for future use.  
•
•
•
Do not use this product near water or a heat source such as a radiator.  
Set up the system on a stable work surface.  
The product should only be operated from the type of power source indicated on the  
rating label.  
•
If your product has a voltage selector switch, make sure that the switch is in the proper  
position for your area. The voltage selector switch is set at the factory to the correct  
voltage.  
•
Openings in the monitor case are provided for ventilation. Do not block or cover these  
openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the  
system for ventilation when you set up your work area. Never insert objects of any kind  
into the monitor ventilation openings.  
•
•
Some products are equipped with a three-wire power cord to make sure that the product  
is properly grounded when in use. The plug on this cord will only fit into a  
grounding-type outlet. This is a safety feature. If you are unable to insert the plug into  
an outlet, contact an electrician to install the appropriate outlet.  
If you use an extension cord with this system, make sure that the total ampere rating  
on the products plugged into the extension cord does not exceed the extension cord  
ampere rating.  
Care during use  
Warning  
To prevent electric shock, never remove the cover. No user serviceable  
parts inside. Refer servicing to qualified service personnel.  
•
•
Do not walk on the power cord or allow anything to rest on it.  
Do not spill anything on the system. The best way to avoid spills is to avoid eating and  
drinking near your system.  
•
Do not expose the monitor to rain or use near water. If the monitor does get exposed  
to moisture, unplug it and allow it to dry for 24 hours. Call Gateway Customer Care for  
advice on whether the monitor is safe to turn back on.  
•
When the monitor is turned off, a small amount of electrical current still flows through  
the monitor. To avoid electrical shock, always unplug all power cables and modem cables  
from the wall outlets before cleaning the system.  
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•
Unplug the system from the wall outlet and refer servicing to qualified personnel if:  
•
•
•
The power cord or plug is damaged.  
Liquid has been spilled into the system.  
The system does not operate properly when the operating instructions are  
followed.  
•
•
The system was dropped or the cabinet is damaged.  
The system performance changes.  
Replacement parts and accessories  
Use only replacement parts and accessories recommended by Gateway.  
Environmental information  
Recycling  
Warning  
Hg  
Lamp(s) inside this product contain mercury and must be recycled  
or disposed of according to local, state, or federal laws.  
The product you have purchased contains extracted natural resources that have been used in the  
manufacturing process. This product may contain substances known to be hazardous to the  
environment or to human health.  
To prevent releases of harmful substances into the environment and to maximize the use of our  
natural resources, Gateway provides the following information on how you can responsibly recycle  
or reuse most of the materials in your “end of life” product.  
Waste Electrical and Electronic Equipment (commonly known as WEEE) should never  
be disposed of in the municipal waste stream (residential garbage collection). The  
“Crossed-Out Waste Bin” label affixed to this product is your reminder to dispose of  
your “end of life” product properly.  
Substances such as glass, plastics, and certain chemical compounds are highly  
recoverable, recyclable, and reusable. You can do your part for the environment by  
following these simple steps:  
•
When your electrical or electronic equipment is no longer useful to you, “take it back”  
to your local or regional waste collection administration for recycling.  
•
In some cases, your “end of life” product may be “traded in” for credit towards the  
purchase of new Gateway equipment. Call Gateway to see if this program is available  
in your area.  
•
If you need further assistance in recycling, reusing, or trading in your “end of life”  
product, you may contact us at the Customer Care number listed in your product’s user  
guide and we will be glad to help you with your effort.  
Finally, we suggest that you practice other environmentally friendly actions by understanding and  
using the energy-saving features of this product (where applicable), recycling the inner and outer  
packaging (including shipping containers) this product was delivered in, and by disposing of or  
recycling used batteries properly.  
With your help, we can reduce the amount of natural resources needed to produce electrical and  
electronic equipment, minimize the use of landfills for the disposal of “end of life” products, and  
generally improve our quality of life by ensuring that potentially hazardous substances are not  
released into the environment and are disposed of properly.  
For additional recycling information specific to your area, please go to  
www.gateway.com/ recycle  
.
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APPENDIX B: Safety, Regulatory, and Legal Information  
Regulatory compliance  
statements  
United States of America  
Federal Communications Commission (FCC)  
Unintentional emitter per FCC Part 15  
This device has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This equipment generates, uses, and can  
radiate radio frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio or television reception. However, there is no guarantee  
that interference will not occur in a particular installation. If this equipment does cause  
interference to radio and television reception, which can be determined by turning the equipment  
off and on, the user is encouraged to try to correct the interference by one or more of the following  
measures:  
•
•
•
Reorient or relocate the receiving antenna  
Increase the separation between the equipment and receiver  
Connect the equipment to an outlet on a different circuit from that to which the receiver  
is connected  
•
Consult the dealer or an experienced radio/ TV technician for help.  
Compliance Accessories: The accessories associated with this equipment are: shielded video  
cable. These accessories are required to be used in order to ensure compliance with FCC rules.  
FCC declaration of conformity  
Model: TFT30W90** (XHD3000)  
Caution  
Changes or modifications not expressly approved by Gateway could void  
the FCC compliance and negate your authority to operate the product.  
Proposition 65 Warning  
This product contains chemicals, including lead, known to the State of  
California to cause cancer, birth defects or reproductive harm.  
Responsible party:  
Gateway, Inc.  
7565 Irvine Center Drive  
Irvine, CA 92618 USA  
This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the  
following two conditions: (1) this device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference that may cause undesired operation.  
Canada  
Industry Canada (IC) Unintentional emitter per ICES-003  
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital  
apparatus as set out in the radio interference regulations of Industry Canada.  
82  
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Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites  
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage  
radioélectrique édicté par Industrie Canada.  
Notices  
© 2007 Gateway, Inc.  
All rights reserved.  
Gateway, Inc.  
7565 Irvine Center Drive  
Irvine, CA 92618 USA  
All Rights Reserved  
This publication is protected by copyright and all rights are reserved. No part of it may be  
reproduced or transmitted by any means or in any form, without prior consent in writing from  
Gateway.  
The information in this manual has been carefully checked and is believed to be accurate. However,  
changes are made periodically. These changes are incorporated in newer publication editions.  
Gateway may improve and/or change products described in this publication at any time. Due to  
continuing system improvements, Gateway is not responsible for inaccurate information which  
may appear in this manual. For the latest product updates, consult the Gateway Web site at  
www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary,  
incidental, or consequential damages resulting from any defect or omission in this manual, even  
if advised of the possibility of such damages.  
In the interest of continued product development, Gateway reserves the right to make  
improvements in this manual and the products it describes at any time, without notices or  
obligation.  
Patents  
Patent numbers: UEI 6,587,067 (direct code setup; UEI 6,496,135 (code verification)  
Trademark acknowledgments  
Gateway and eMachines are trademarks or registered trademarks of Gateway, Inc. in the United  
States and other countries. All other brands and product names are trademarks or registered  
trademarks of their respective companies.  
83  
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APPENDIX B: Safety, Regulatory, and Legal Information  
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MAN XHD3000 USR GDE R0 8/ 07  
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