Galileo International
Technical Support Documentation
TCP/IP Print Server
Changing TCP/IP or Host Access Configuration
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Introduction
TCP/IP Print Servers, not to be confused with Network Print Servers such as HP JetDirect, are
used to receive and distribute messages to the various Apollo® printing devices. This includes
Ticket Printer, Itinerary/Invoice Printers, OSDP Manager and back office Accounting Interface
(MIR).
Galileo also provides Focalpoint Print Manager™, a Windows™ based print distribution
application. If you use this solution for Galileo® or Apollo® host printing, please refer to the
instruction guide for that application to make appropriate changes.
This document will provide the steps required in changing configuration settings. These include:
IP Address, Subnet Mask and Default Gateway: Used to communicate with the Host
Reservation System
Configuration Servers: The servers used to authenticate users into the Galileo® or Apollo®
system
Client Identifier: Alphanumeric code used to authenticate users into the Galileo® or Apollo®
reservation system.
GTID (Global Terminal Identifier): A six digit alphanumeric code used by Apollo® or
Galileo® to identify a print device.
Before you begin
Gather the information indicated above from your Travel Management Company or Apollo
Account Representative:
IP ADDRESS:
____.____.____.____
____.____.____.____
____.____.____.____
SUBNET MASK:
DEFAULT GATEWAY:
CONFIG SERVER ADDRESS: ____.____.____.____ (Primary)
____.____.____.____ (Secondary)
Note: Config Servers for Apollo® System:
198.177.164.151 (Primary)
198.177.164.152 (Secondary)
Note: Config Servers for Galileo® System:
57.8.81.13 (Primary)
57.8.81.113 (Secondary)
GTIDS:
#1: __________
#3: __________
#5: __________
#7: __________
#2: __________
#4: __________
#6: __________
Note: Print Servers may be configured with less then 7 GTIDS.
TCP/IP Print Server – Changing TCP/IP or Host Access Configuration (10/29/01 mlr)
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Accessing the TCP/IP Print Server Configuration Utility
From the Print Server Monitor Screen, press the F3 key to exit to a DOS prompt. From a DOS
prompt:
Type “1” and Press ENTER.
If the configuration screen did not appear, locate the RIC directory on the Print Server’s hard
drive. A typical Print Server would have the directory at “C:\RIC”. Using the DOS Change
Directory command “CD\RIC”, change to the RIC directory. Type “PRTCNF” and Press
ENTER
TCP/IP Print Server Configuration Utility
File
Configure
Help
MENUS
FILE
SAVE | BACKUP | RESTORE | PRINT | EXIT
CONFIGURE IP STACK | NETWORK PARAMETERS | PRINTER PORTS | MANUAL
OVERRIDE
HELP
IMPORTANT!! Always SAVE changes to configurations BEFORE
exiting the Print Server Configuration Utility.
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Save and Back-up Print Server Configuration
After making ANY changes to a TCP/IP Print Server, Save the changes and back them up or any
change may be lost.
From the TCP/IP Print Server Configuration Utility, arrow left to the FILE drop down menu.
File
Configure
Help
Save
Backup
Restore
Print
Exit
Arrow down to select “SAVE” and press ENTER (or press the “S” key). Note: Once the “Saving
configuration, Please wait” message disappears, the file is saved.
To back-up the data onto a high density diskette, arrow down to “BACKUP” and press ENTER
(or press the “B” key).
Enter Backup Filename:
A:\
.CFG
ESC to Cancel, Enter to Start Backup
Insert the formatted diskette into the drive. Enter a file name (example: PRTSER) and press
ENTER. A message “Writing backup, Please Wait” is briefly displayed on the screen. Once
complete, you will return to the FILE drop down menu.
Remove the disk from the drive, label it “PRINT SERVER CONFIGURATION” and store in a
secure place for use by a Technician if the TCP/IP Print Server needs repaired/replaced.
When finished editing the TCP/IP Print Server configurations, select the FILE menu and
select “EXIT”. Hard Boot the Print Server by turning off the power, waiting 10 seconds,
and turning the Print Server back on.
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Changing TCP/IP Network Information
From the TCP/IP Print Server Configuration Utility, arrow left to the CONFIGURE drop down
menu.
File
Configure
IP Stack
Help
Network Parameters
Printer Ports
Manual Override
Arrow to select “IP STACK” or press “I”.
This Machine’s Address:
Subnet Mask:
__0. __0. __0. __0
__0. __0. __0. __0
Default Gateway Address: __0. __0. __0. __0
ESC to Cancel, CTRL + ENTER to Store
The IP addresses and Subnet Mask should be pre-filled with the machine’s previous configuration
(initial configuration will show all zeros as indicated above). Over type the old configuration
data with the new. If an IP address has an octet less then three characters in length, DO NOT
ENTER A LEADING ZERO (example: enter “15” not “015”).
When finished, press CTRL+ENTER to store.
IF CONFIGURATION IS COMPLETE, REMEMBER TO SAVE AND
BACKUP THE CONFIGURATION!
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Changing Configuration Server Addresses and Client
Identifier
From the TCP/IP Print Server Configuration Utility, arrow left to the CONFIGURE drop down
menu.
File
Configure
IP Stack
Help
Network Parameters
Printer Ports
Manual Override
Arrow to select “NETWORK PARAMETERS” or press “N”.
Primary Config Server Address :
198. 177. 164. 151
Secondary Config Server Address : 198. 177. 164. 152.
Client Identifier : pdenxx00
ESC to Cancel, CTRL + ENTER to Store
If a change is needed, enter the correct IP Address for the Primary and Secondary Configuration
Servers based on the reservation service you are connecting to:
Config Servers for Apollo® System:
Config Servers for Galileo® System:
198.177.164.151 (Primary)
198.177.164.152 (Secondary)
57.8.81.13 (Primary)
57.8.81.113 (Secondary)
If an IP address has an octet less then three characters in length, DO NOT ENTER A LEADING
ZERO (example: enter “15” not “015”).
Change the Client Identifier if needed. This ID is an 8 character alphanumeric code used in the
authentication process. The Client ID is case sensitive so enter the ID exactly as it was given by
your Apollo or Galileo Account Representative.
When finished, press CTRL+ENTER to store.
IF CONFIGURATION IS COMPLETE, REMEMBER TO SAVE AND
BACKUP THE CONFIGURATION!
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Assigning GTIDs to the correct ARTIC Card Port
The GTID or Global Terminal ID must be assigned to the correct port to where the print device is
connected. Artic Cards may have either 4 or 8 ports where port “0”, or the first port, is unused.
From the TCP/IP Print Server Configuration Utility, arrow left to the CONFIGURE drop down
menu.
File
Configure
IP Stack
Help
Network Parameters
Printer Ports
Manual Override
Arrow to select “PRINTER PORTS” or press “P”.
PORT BAUD PARITY DATA STOP
GTID
SITE
01
02
03
04
05
06
07
9600
9600
9600
9600
9600
9600
9600
Odd
Odd
Odd
Odd
Odd
Odd
Odd
7
7
7
7
7
7
7
1
1
1
1
1
1
1
GG1F00
GG1F01
GG1F02
GG1F03
Agency
Agency
Agency
Agency
Agency
Agency
Agency
ESC to Cancel, CTRL + ENTER to Store
Note: Not all Print Server ports may be used and some may be left blank.
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If necessary, change the GTID on an assigned port. Do NOT change the BAUD, PARITY,
DATA or STOP. If the settings do NOT match those above, please contact your Galileo or
Apollo Account Representative before making any further changes. If so directed to change these
settings, arrow to the field and press the F2 key for a list of available choices.
Be sure that the print device to which the GTID is being assigned is attached to the ARTIC cable
on the port indicated in the TCP/IP Print Server Configuration Utility.
When finished, press CTRL+ENTER to store.
IF CONFIGURATION IS COMPLETE, REMEMBER TO SAVE AND
BACKUP THE CONFIGURATION!
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