Safety Instructions . . . . . . . . . . 2–3
Owner’s Manual
Operating Instructions
WPRB9220
WPRB9250
Clothes Care Cycles . . . . . . . . . . .8, 9
Controls . . . . . . . . . . . . . . . . . . . .4, 6
Controls Features . . . . . . . . . . . . .10
Cycle Options . . . . . . . . . . . . . . . .11
Easy Touch Selections . . . . . . . . .5, 7
Loading and Using
the Washer . . . . . . . . . . . . . . . .13, 14
Other Features . . . . . . . . . . . . . . .11
Quick Start Guides . . . . . . . . . . .4, 6
Washer Features . . . . . . . . . . . . .8–12
Troubleshooting Tips . . . . . . .15–18
Consumer Support
Consumer Support . . . . . Back Cover
Warranty . . . . . . . . . . . . . . . . . . . . 19
As an ENERGY STAR® partner,
GE has determined that this
product meets the ENERGY STAR
®
guidelines for energy efficiency.
Write the model and serial
numbers here:
Model # ______________
Serial # ______________
You can find them on the
bottom right of the washer
cabinet.
175D1807P405 49-90142 08-02 JR
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For your safety, the information in this manual must be followed to minimize the risk
of fire or explosion, electric shock, or to prevent property damage, personal injury,
or loss of life.
WARNING!
WHEN USING THE WASHER
ꢀ Never reach into washer while it is moving. Wait
until the machine has completely stopped before
opening the lid.
ꢀ
The laundry process can reduce the flame retardancy
of fabrics. To avoid such a result, carefully follow the
garment manufacturer’s wash and care instructions.
ꢀ Do not mix chlorine bleach with ammonia or acids ꢀ To minimize the possibility of electric shock, unplug
Use this
such as vinegar and/or rust remover. Mixing
different chemicals can produce a toxic gas which
may cause death.
this appliance from the power supply or disconnect
the washer at the household distribution panel by
removing the fuse or switching off the circuit
breaker before attempting any maintenance or
cleaning. NOTE: Pressing START, STOP or POWER
does NOT disconnect the appliance from the
power supply.
appliance
only for its
intended
purpose as
described in
this Owner’s
Manual.
ꢀ Do not wash or dry articles that have been cleaned
in, washed in, soaked in or spotted with combustible
or explosive substances (such as wax, oil, paint,
gasoline, degreasers, dry-cleaning solvents, kerosene,
etc.) which may ignite or explode. Do not add these
substances to the wash water. Do not use or place
these substances around your washer or dryer during
operation.
ꢀ Never attempt to operate this appliance if it is
damaged, malfunctioning, partially disassembled, or
has missing or broken parts, including a damaged
cord or plug.
WHEN NOT IN USE
ꢀ Turn off water faucets to relieve pressure on hoses
and valves and to minimize leakage if a break or
rupture should occur. Check the condition of the
fill hoses; they should be replaced every 5 years.
ꢀ Do not attempt to repair or replace any part of this
appliance unless specifically recommended in this
Owner’s Manual, or in published user-repair
instructions that you understand and have the skills
to carry out.
ꢀ Before discarding a washer, or removing it from
service, remove the washer lid to prevent children
from hiding inside.
ꢀ Do not tamper with controls.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
3
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Quick Start Guide for Model WPRB9220.
You can locate your model number on the bottom right of the washer cabinet.
Add detergent.
Add diluted fabric softener (on models
with a fabric softener dispenser).
Loosely load clothes no higher than
the top row of holes in the washer
basket. The water level should just
cover the clothes.
Select the wash cycle and other wash
options.
NOTE: Any time you make a selection that is
incompatible with the chosen wash cycle,
the washer will beep twice.
Change any of the automatic settings, if
desired, by pressing the pad beneath the
setting. Higher settings will:
ꢀ Fill the washer basket with more water
ꢀ Remove heavier soil. The highest
level is the Stain Wash cycle, with a
30 minute soak and agitation at the
beginning of the wash cycle.
ꢀ Add cold, warm or hot water
ꢀ Spin faster to remove more water for
shorter drying times
Close the lid and press START.
4
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Easy Touch Selections for Model WPRB9220.
Your new washer offers the convenience of starting your wash loads with our EASY TOUCH cycles. Make one simple
selection, and your LOAD SIZE, SOIL LEVEL, WASH TEMPERATURE and SPIN SPEED are automatically set. Then all you
have to do is press START.
Cycle
Wash Speed Description
WHITES
HOT
Fast
For heavy to lightly soiled white cottons, household linens, work and
play clothes.
COLORS
WARM
Fast
For heavy to lightly soiled colorfast cottons, household linens, work and
play clothes.
COLORS
COLD
Medium
For non-colorfast cottons and blends, and items that are labeled cold
wash by the fabric manufacturer.
EASY CARE
Medium
For knits, wrinkle-free and permanent press items.
ULTRA
HANDWASH
Very Slow
Uses an extra slow speed agitation combined with periods of soak to
provide a true handwash for all of your delicate washables.
5
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Quick Start Guide for Model WPRB9250.
You can locate your model number on the bottom right of the washer cabinet.
Add detergent.
Add diluted fabric softener (on models
with a fabric softener dispenser).
Loosely load clothes no higher than the
top row of holes in the washer basket. The
water level should just cover the clothes.
Select one of the three wash methods:
ꢀ Press WASH CYCLES to wash according
to load type
ꢀ Press GARMENT CYCLES to wash
according to clothing type
ꢀ Press STAIN CYCLES to wash clothes
with specific types of stains
The STAIN CYCLES will provide you with
tips on pretreating your stain and will then
automatically select the washer settings for
the optimum cycle to remove the stain.
Select the wash, garment or stain cycle by
pressing the arrow pads (
) at the
sides of the display. You can scroll up and
down through the list of cycles by pressing
the UP ( ) and DOWN ( ) arrow pads
beneath the display.
NOTE: Any time you make a selection that is
incompatible with the chosen wash cycle, the
washer will beep twice.
Change any of the automatic settings,
if desired, by pressing the pad beneath
the setting.
Higher settings will:
ꢀ Fill the washer basket with more water
ꢀ Remove heavier soil. The highest level
is the Stain Wash cycle, with a 30 minute
soak and agitation at the beginning of
the wash cycle.
ꢀ Add cold, warm or hot water
ꢀ Spin faster to remove more water for
shorter drying times
Close the lid and press START.
6
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Easy Touch Selections for Model WPRB9250.
Your new washer offers the convenience of starting your wash loads with our EASY TOUCH cycles. Make one simple
selection, and your LOAD SIZE, SOIL LEVEL, WASH TEMPERATURE and SPIN SPEED are automatically set. Then all you
have to do is press START.
WASH CYCLES
The Wash Cycles are optimized according to load type. The chart below will help you
match the wash cycle setting with your clothing.
Cycle
Wash Speed Description
WHITES
Fast
For heavy to lightly soiled white cottons, household linens, work and
play clothes.
COLORS
Fast
For heavy to lightly soiled colorfast cottons, household linens, work and
play clothes.
DARK
COLORS
Medium
For non-colorfast cottons and blends, and items that are labeled cold
wash by the fabric manufacturer.
EASY CARE
CASUALS
Medium
Medium
For wrinkle-free and permanent press items.
For wrinkle-free and permanent press items. Provides agitate/pause
cycles to clean your items
.
KNITS
Medium
Slow
Specially designed for normally soiled knits.
DELICATES
For lingerie and special-care fabrics with light to normal soil. Provides
periods of agitation and soak during wash and rinse.
ULTRA
HANDWASH
Very Slow
For items labeled hand-washable with light soils. Provides periods of
agitation and soak during wash and rinse.
QUICK RINSE
Medium
For quickly rinsing chlorine, perspiration, stains, etc. out of clothes.
Drain and spin any cycle at any time.
DRAIN &
SPIN
Spin Only
SOAK
Medium
Provides a soak of up to 24 hours. The washer will drain and spin at the
end of the cycle.
SPEED WASH Medium Fast For lightly soiled items that are needed in a hurry. Cycle time is
approximately 20 minutes, depending on your household water pressure.
GARMENT CYCLES
The Garment Cycles are customized to provide optimum washing for a variety of fabrics
and clothing types.
Garment Cycles include:
ꢀ Jeans
ꢀ Underwear
ꢀ Towels
ꢀ Infant Wear
ꢀ Lingerie
ꢀ Khakis
ꢀ Play Clothes
ꢀ Everyday Wear
ꢀ Athletic Wear
ꢀ Mats/Rugs
ꢀ Sheets
ꢀ Dress Shirts
ꢀ Knit Shirts
ꢀ Silks/Linen
ꢀ Table Linen
STAIN CYCLES
The Stain Cycles are customized to provide optimum washing for specific types of stains.
Press STAIN CYCLES, select the specific stain and follow the on-screen instructions. Stain
selections include:
Food Stains
Body Stains
Outdoor Stains
Drink Stains
ꢀ Catsup
ꢀ Dingy Whites
ꢀ Grass
ꢀ Milk
ꢀ Chocolate
ꢀ Meat Juices
ꢀ Egg
ꢀ Perspiration
ꢀ Blood
ꢀ Grease
ꢀ Dirt
ꢀ Coffee/Tea
ꢀ Juice/Wine
ꢀ Soft Drinks
ꢀ Underwear Stain
ꢀ Ink
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About Clothes Care Cycles.
PRESOAK
To presoak a load and go straight into a wash cycle:
Select your wash cycle, press the PRESOAK pad, then press the START pad.
ꢀ Each time you press PRESOAK, you will add three minutes of agitation, followed by
12 minutes of soaking, for up to an hour of additional time. After the final soak
period, the selected wash cycle begins.
ꢀ Uses the speed and water temperature of your selected wash cycle.
QUICK RINSE
Use this feature to quickly rinse chlorine, perspiration, stains, etc. out of clothes.
ꢀ The washer fills with water, agitates for three minutes, drains and spins. You may
change the automatic settings if desired.
On some models, QUICK RINSE is found under the WASH CYCLES menu.
SPEED WASH
For lightly soiled items that are needed in a hurry. Cycle time is approximately
20 minutes, depending on your household water pressure.
SOIL LEVEL
The SOIL LEVEL setting determines the amount of agitation time.
The highest SOIL LEVEL is the Stain Wash cycle, which adds a 30 minute soak and
agitation at the beginning of the selected wash cycle.
8
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DRAIN & SPIN
You can drain and spin any cycle at any time.
On models with a DRAIN & SPIN pad, press to drain and spin.
On models without a DRAIN & SPIN pad, press START to pause the washer, select
DRAIN & SPIN from the WASH CYCLES menu, then press START again.
CUSTOM 1 and CUSTOM 2 (on some models)
Set up your favorite combination of settings and save them here for one-touch recall.
These custom settings cannot be set while a cycle is in progress.
To store a custom combination of settings:
1. Select an EASY TOUCH setting.
2. Change LOAD SIZE, SOIL LEVEL, WASH TEMPERATURE or SPIN SPEED to fit your
needs.
3. Select any OPTIONS you want.
4. Press and hold the CUSTOM 1 or CUSTOM 2 pad until the washer beeps to store
your selection.
To recall your stored combination:
Press the CUSTOM 1 or CUSTOM 2 pad, then press START.
To reprogram the custom settings:
Repeat steps 1–4 above.
9
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About controls features.
START
ꢀ After you have selected a new cycle, press once to start the cycle.
ꢀ Press twice to select the last cycle used and start the washer.
ꢀ If the washer is running, press once to pause the cycle; press again to continue
the cycle.
STOP
If the washer is running, press once to pause the cycle; press again to cancel
the cycle.
Time Remaining
ꢀ Displays the approximate time remaining until the end of the cycle, or the time
remaining for DELAY START.
ꢀ Cycle time is affected by how long it takes the washer to fill. This depends on the
water pressure in your home. The “smart” timer “learns” the amount of time it
takes to fill your washer and adjusts the total time accordingly.
10
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About cycle options.
SIGNAL
Alerts you when the cycle is complete.
Press SIGNAL to select low, medium or high volume, or to turn the beeper off.
2ND RINSE
Adds a second cold rinse to any cycle.
WARM RINSE
Changes the final rinse of a wash cycle from a cold to a warm rinse.
DELAY START
Use to delay the start of your washer.
1 Choose your wash cycle and any options.
Press DELAY START. You can change the delay time in 30 minute increments by one
2
of the following methods, depending on the model:
ꢀ Using the arrow pads beneath the Time Remaining display
ꢀ Repeatedly pressing the DELAY START pad until the desired time is shown
3 Press the START pad to start the countdown.
The countdown time will be shown in the Time Remaining display.
About other features.
Cycle Status Indicators
On some models, cycle status indicator lights show what part of the cycle the washer
is in. On models without indicator lights, the cycle status will show in the display.
PerfecTemp Plus
PerfecTemp Plus senses the incoming water temperature and adjusts the temperature
of the fill water to meet the clothing manufacturer’s recommendations.
The lid must be closed for PerfecTemp Plus to work.
If your incoming water is too cold, detergent will not dissolve effectively and clothes
may not get clean. If the water is too hot, fabrics could be damaged.
PerfecTemp Plus adjusts these water temperature extremes for better washing
performance.
You may hear the water valves turning off and on while the water temperature is being
adjusted. This is normal.
11
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About washer features.
Liquid Bleach Dispenser
The dispenser dilutes liquid chlorine bleach before it reaches your wash load.
1 Check clothing care labels for special instructions.
2 Measure liquid bleach carefully, following instructions on the bottle.
ꢀ Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
ꢀ Do not pour powdered bleach into bleach dispenser.
Before starting the washer, pour measured amount of bleach directly into bleach
dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered
bleach, add it into the wash basket with your detergent.
3
ꢀ Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing
can produce a toxic gas which may cause death.
The Agitator Cap or Fabric Softener Dispenser (depending on model)
Add water to dispenser until it reaches
the maximum fill line.
The agitator cap fits into the top of the
agitator. If it accidentally comes off, simply
put it back on.
3
The fabric softener dispenser automatically
releases liquid fabric softener at the proper
time during the cycle.
Do not stop the washer during the first spin.
This will cause the dispenser to empty too
soon.
To use, follow these steps:
Do not pour anything into the agitator if
the agitator cap or dispenser is removed.
Make sure dispenser is securely
attached to agitator.
1
Use only liquid fabric softener.
2
Pour into dispenser, using amount
recommended on package.
Never pour fabric softener directly on
clothes. It may stain them.
Cleaning the Fabric Softener Dispenser
1 Remove the dispenser from the top of the agitator.
Separate the dispenser cup from the cover by grasping the top and pushing down on
the inside of the cup with your fingers. Dispenser cup will pop free from the cover.
2
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the
following solution:
3
ꢀ 1 US gallon (3.8 liters) warm water
ꢀ 1/4 cup (60 ml) heavy duty liquid detergent
ꢀ 1 cup (240 ml) bleach
Separate for cleaning.
If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff
brush; you may roughen the surface of the dispenser.
4
5 Rinse and reassemble dispenser. Place dispenser back on the agitator.
12
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Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level,
fabric type (sturdy cottons, easy care, delicates),
and whether the fabric produces lint (terry cloth,
chenille) or collects lint (velveteen, corduroy).
Proper Use of Detergent
Using too much detergent is a common cause
of laundry problems. Today’s detergents are
formulated to be effective without highly visible
sudsing. Be sure to carefully read and follow
manufacturer’s recommendations for how
much detergent to use in your wash.
You can use less detergent if you have soft water,
a smaller load or a lightly soiled load.
Loading the Washer
Load dry items loosely, no higher than the
top row of holes in the washer basket.
When loading wet items, make sure you set
the load/water level high enough to allow
the items to move freely. Water level should
just cover the clothes. To add items after
washer has started, lift the lid and submerge
additional items next to the agitator.
ꢀ Do not wrap long items like sheets or pants
around the agitator.
ꢀ Do not wash fabrics containing flammable
materials (waxes, cleaning fluids, etc.).
ꢀ Agitation will not start with the lid up.
13
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Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Care and Cleaning of the Washer
Wash Basket: Leave the lid open after washing to
allow moisture to evaporate. If you want to clean
the basket, use a clean soft cloth dampened with
liquid detergent, then rinse. (Do not use harsh
or gritty cleaners.)
Moving and Storage: Ask the service technician to
remove water from drain pump and hoses. See the
Installation Instructions packed with product for
information on how to reinstall the shipping rod to
keep the tub stationary when moving the washer.
or call 800.GE.CARES (800.432.2737). Do not store
the washer where it will be exposed to the weather.
Fill Hoses: Hoses connecting washer to faucet
should be replaced every 5 years.
Exterior: Immediately wipe off any spills. Wipe with
damp cloth. Try not to hit surface with sharp objects.
Long Vacations: Be sure water supply is shut off at
faucets. Drain all water from hoses if weather will
be below freezing.
Fabric Care Labels
Below are fabric care label “symbols” that affect the clothing you will be laundering.
WASH LABELS
Machine
wash
cycle
Normal
Permanent Press/
wrinkle resistant
Do not wash
Do not wring
Gentle/
delicate
Hand wash
Water
temperature
Hot
(50°C/120°F)
Warm
(40°C/105°F)
Cold/cool
(30°C/85°F)
DRY LABELS
Tumble
dry
Do not dry
(used with
do not wash)
Dry
Normal
Permanent Press/
wrinkle resistant
Gentle/
delicate
Do not tumble dry
Heat
setting
High
Medium
Low
No heat/air
Special
instructions
Dry flat
Line dry/
hang to dry
In the shade
Drip dry
BLEACH LABELS
Bleach
symbols
Any bleach
(when needed)
Do not bleach
Only non-chlorine bleach
(when needed)
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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or
PERFECTEMP PLUS
Possible Causes
What To Do
PerfecTemp Plus wash
temperature is incorrect
The washer is in a cold rinse cycle • This is normal. The PerfecTemp Plus feature is designed
not to activate during a cold rinse cycle to improve the
energy efficiency of your washer.
(Review PerfecTemp
All the water in the household
• Wait until the water in the water heater is heated to the
correct temperature.
Plus in the About washer water heater has been used
features section)
PERFORMANCE
Clothes too wet
Possible Causes
What To Do
Incorrect spin speed
selected
• Make sure the spin cycle selected matches the load you
are washing. Some fabrics will feel wetter when rinsed
with cold water.
Colored spots
Incorrect use of fabric
softener
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Pretreat stain and rewash.
Dye transfer
• Sort whites or lightly colored items from dark colors.
Grayed or yellowed
clothes
Not enough detergent
• Use more detergent (especially with larger loads).
Be sure to follow detergent manufacturer’s directions.
Hard water
• Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough
Washer is overloaded
• Make sure water heater is delivering water at
120°F–140°F (48°C–60°C).
• Select load size to match clothes load.
Detergent is not
dissolving
• Add detergent as wash basket fills with water before
you load clothes.
Dye transfer
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on
clothes
Clothes are air or line dried
• If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
Incorrect sorting
• Separate lint producers from lint collectors.
Washing too long
• Wash small loads for a shorter time than larger loads.
Detergent not dissolving
• Add detergent as wash basket fills with water, before you
load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
Overloading
• Load clothes no higher than the top row of holes in the
washer basket.
• Make sure load size selected matches clothes load size.
Incorrect use of fabric softener
Wash speed is too fast
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Choose a wash cycle with a slower wash speed.
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Before you call for service…
PERFORMANCE (cont.)
Pilling
Possible Causes
What To Do
Result of normal wear on
poly-cotton blends and
fuzzy fabrics
• While this is not caused by the washer, you can slow the
pilling process by washing garments inside out.
Snags, holes, tears, rips
or excessive wear
Pins, snaps, hooks, sharp
buttons, belt buckles,
zippers and sharp objects
left in pockets
• Fasten snaps, hooks, buttons and zippers.
• Remove loose items like pins, objects in pockets
and sharp buttons.
• Turn knits (which snag easily) inside out.
Undiluted chlorine bleach
• Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach
or dye, permanent wave
solution
• Rinse items that may have chemicals on them before
washing.
Wrinkling
Improper sorting
• Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Try a fabric softener.
Overloading or
incorrect water level
• Load your washer so clothes have enough room
to move freely with water covering all of the clothes.
Incorrect wash and
dry cycles
• Match Cycle selection to the type of fabric you are
washing (especially for easy care loads).
Repeated washing in
water that is too hot
• Wash in warm or cold water.
OPERATION
Possible Causes
What To Do
Washer pauses in cycle
The ULTRA HANDWASH,
DELICATES or CASUALS
cycle was chosen
• This is normal. The washer alternates between agitate
and soak during the ULTRA HANDWASH, DELICATES and
CASUALS cycles to get your clothes cleaner with less wear.
The highest SOIL LEVEL
setting was chosen
• The highest SOIL LEVEL setting adds a 15 minute
Stain Wash agitate and soak period at the beginning
of the wash cycle.
Washer won’t operate
Control panel is asleep
• This is normal. Press POWER to activate the
control panel.
Washer is unplugged
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
• Check controls.
Water supply is turned off
Controls are not set properly
Lid is open—safety feature
prevents agitation and spinning
when lid is up.
• Close lid and reset cycle, to the beginning if necessary.
Circuit breaker/fuse is
tripped/blown
• Check house circuit breakers/fuses. Replace fuses or
reset breaker. Washer should have separate outlet.
Electronics need to be reset
• Unplug washer, wait 2 minutes, plug back in and press
POWER.
START was not pressed
• Press START.
Extremely low water pressure
• Press START again.
Washer was accidentally paused
when starting Delay Start
• If the light on the DELAY START pad is flashing, the
washer is paused. Press START to restart the countdown.
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WATER
Too many suds
Possible Causes
What To Do
Type of detergent
• Switch to a lower sudsing detergent brand and follow
instructions on package.
Very soft water
• Try less detergent.
Too much detergent
• Measure your detergent carefully. Use less soap if you
have soft water, a smaller load or a lightly soiled load.
Water leaks
Fill hoses or drain hose is
improperly connected
• Make sure hose connections are tight at faucets
and at washer.
• Make sure end of drain hose is properly connected
to washer and correctly inserted in and secured to
drain facility.
Household drain may
be clogged
• Check household plumbing. You may need to call a
plumber.
Constant water pressure
to the fill hoses at the
water source
• Tighten hoses at the faucets and turn the water off after
each use.
• Check condition of the fill hoses; they should be
replaced every 5 years.
Using too much detergent
in washer
• Use less detergent. Use less soap if you have soft water,
a smaller load or a lightly soiled load.
Water temperature
is incorrect
Control is not set properly
• Check water temperature control and adjust.
Water supply is turned off
or improperly connected
• Turn both hot and cold faucets fully on and make sure
hoses are connected to correct faucets.
Water valve screens are
stopped up
•
Turn off the water source and disconnect water fill
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
House water heater is
not set properly
• Make sure house water heater is delivering water
at 120°F–140°F (48°C–60°C).
PerfecTemp Plus feature
• The lid must be closed for PerfecTemp Plus to work.
• Reset cycle.
was not activated
Water pumped out
before cycle is
complete
Lid lifted or cycle was put in
pause for over 24 hours
Water won’t drain
Drain hose is kinked or
improperly connected
• Straighten drain hose and make sure washer is not sitting
on it.
• Top of drain outlet should be less than 8 ft (2.5 m)
above floor.
Water spraying during
spin cycle
Washer in spin cycle
• Spray rinse during a spin cycle is normal.
Washer did not fill
to chosen level
Extremely low water pressure
Inlet hoses are kinked
• Press the START button again.
• Straighten hoses.
Water valve screens are
stopped up
•
Turn off the water source and disconnect water fill
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
Water fills and drains
at the same time
Drain stand pipe is too low
• Drain stand pipe must be above 30″ (76.2 cm).
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Before you call for service…
NOISE
Washer is noisy
Possible Causes
What To Do
Washer is uneven
• To level the front of the washer, adjust the front leveling
legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4″ (11 cm) and set down.
Washer load is
unbalanced
• Press START to pause the washer, open the lid and
redistribute the load evenly. Close the lid and press
START again.
Shipping rod is still assembled
in unit
• To remove shipping rod from washer, pull yellow tag and
attached rod from the bottom right hand side of washer.
Washer is sitting too close
to wall (causes knocking
during cycle)
• Pull washer away from the wall; about 4″ (11 cm)
is needed.
PerfecTemp Plus feature
is being used
• This is normal. PerfecTemp Plus turns water valves off
and on to adjust water temperature.
OTHER
Possible Causes
What To Do
Labels on the exterior
of the washer will not
peel off cleanly
Occasionally the adhesive
used on the labels does
not release cleanly
• Use a hair dryer set at the lowest heat setting, directing
the air at the label for a short amount of time. This will
release the adhesive easily, without damaging the surface
of the washer.
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GE Washer Warranty.
All warranty service provided by our Factory Service Centers,
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
or an authorized Customer Care® technician. To schedule service,
or call 800.GE.CARES (800.432.2737).
For The Period Of: We Will Replace:
One Year
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship. During this full
one-year warranty, GE will also provide, free of charge, all labor and related service costs to replace
the defective part.
Second Year
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship. During this additional
one-year limited warranty, you will be responsible for any labor or related service costs.
Third through Fifth Year The suspension rod and spring assembly, and main electronic control board, if any of these parts
From the date of the
original purchase
should fail due to a defect in materials or workmanship. GE will also replace the washer lid or
cover, if they should rust under operating conditions. During this additional three-year limited
warranty, you will be responsible for any labor or related service costs.
Third through Tenth Year The transmission and outer washer tub, if any of these parts should fail due to a defect in materials
From the date of the
original purchase
or workmanship. During this additional eight-year limited warranty, you will be responsible for any
labor or related service costs.
Lifetime of Product
From the date of the
original purchase
The washer basket, if it should fail due to a defect in materials or workmanship. During this product
lifetime limited warranty, you will be responsible for any labor or related service costs.
What Is Not Covered:
ꢀ Service trips to your home to teach you how to use
the product.
ꢀ Replacement of house fuses or resetting of circuit
breakers.
ꢀ Improper installation.
ꢀ Damage to the product caused by accident, fire, floods or
acts of God.
ꢀ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
ꢀ Incidental or consequential damage caused by possible
defects with this appliance.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the
warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or
your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
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Consumer Support.
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™”
your questions, and so much more...
Schedule Service
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.
Real Life Design Studio
GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
Extended Warranties
Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.
GE Consumer Home Services will still be there after your warranty expires.
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by
phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
Register Your Appliance
Register your new appliance on-line—at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material.
Printed in the United States
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