49-40356-1v01 5/11/04 3:58 PM Page 1
GEAppliances.com
Safety Instructions . . . . . . .2–11
Owner’s Manual
Operating Instructions
JEM31
Auto Feature . . . . . . . . . . . . .21
Care and Cleaning . . . . . .30, 31
Changing Power Level . . . . . .14
Features of Your
Microwave Oven . . . . . . . .12, 13
Microwave Terms . . . . . . . . . .29
Other Features . . . . . . . . . 26–28
Sensor Features . . . . . . . . .22–25
Time Features . . . . . . . . .15–20
Troubleshooting Tips . . . .32, 33
Things That Are Normal With
Your Microwave Oven . . . . . . .33
Consumer Support
Consumer Support . .Back Cover
Warranty . . . . . . . . . . . . . . . . .35
Write the model and serial numbers here:
Model # ________________________
Serial # ________________________
You can find them on a label inside of
the oven.
164D3370P286 49-40356-1 05-04 JR
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Use this appliance only for its intended purpose as described in this
Owner’s Manual.
I This microwave oven is not approved
I Do not let power cord hang over
or tested for marine use.
edge of table or counter.
I Do not mount this appliance over
I To reduce the risk of fire in the
a sink.
oven cavity:
I Do not mount the microwave oven
over or near any portion of a heating
or cooking appliance.
—Do not overcook food. Carefully
attend appliance when paper, plastic
or other combustible materials are
placed inside the oven while cooking.
I Do not store anything directly on top
of the microwave oven surface when
the microwave oven is in operation.
—Remove wire twist-ties and metal
handles from paper or plastic
containers before placing them in
the oven.
I Do not operate this appliance if it has
a damaged power cord or plug, if it is
not working properly, or if it has been
damaged or dropped. If the power
cord is damaged, it must be replaced
by General Electric Service or an
authorized service agent using a
power cord available from General
Electric.
—Do not use the oven for storage
purposes. Do not leave paper
products, cooking utensils or food
in the oven when not in use.
—If materials inside the oven ignite,
keep the oven door closed, turn the
oven off and disconnect the power
cord, or shut off power at the fuse or
circuit breaker panel. If the door is
opened, the fire may spread.
I Do not cover or block any openings
on the appliance.
I Use this appliance only for its
intended use as described in this
manual. Do not use corrosive
chemicals or vapors in this appliance.
This microwave oven is specifically
designed to heat, dry or cook food,
and is not intended for laboratory or
industrial use.
—Do not use the Sensor Features
twice in succession on the same food
portion. If food is undercooked after
the first countdown, use Time Cook
for additional cooking time.
I See door surface cleaning instructions
in the Care and cleaning of the
I Do not store this appliance outdoors.
Do not use this product near water—
for example, in a wet basement, near
a swimming pool, near a sink or in
similar locations.
microwave oven section of this manual.
I This appliance must only be serviced
by qualified service personnel.
Contact nearest authorized service
facility for examination, repair or
adjustment.
I Keep power cord away from heated
surfaces.
I As with any appliance, close
supervision is necessary when
used by children.
I Do not immerse power cord or
plug in water.
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
ARCING
If you see arcing, press the CLEAR/OFF pad and correct
the problem.
Arcing is the microwave term
for sparks in the oven. Arcing
is caused by:
I Metal, such as twist-ties,
poultry pins, or gold-rimmed
dishes, in the microwave.
I Metal or foil touching the
I Recycled paper towels
side of the oven.
containing small metal pieces
being used in the microwave.
I Foil not molded to food
(upturned edges act like
antennas).
FOODS
I Do not pop popcorn in your
microwave oven unless in
a special microwave popcorn
accessory or unless you use
popcorn labeled for use in
microwave ovens.
I Operating the microwave
with no food inside for more
than a minute or two may
cause damage to the oven
and could start a fire.
It increases the heat around
the magnetron and can
I Some products such as
whole eggs and sealed
containers—for example,
closed jars—are able to
explode and should not be
heated in this microwave
oven. Such use of the
microwave oven could
result in injury.
shorten the life of the oven.
I Foods with unbroken outer
“skin” such as potatoes,
hot dogs, sausages, tomatoes,
apples, chicken livers and
other giblets, and egg yolks
should be pierced to allow
steam to escape during
cooking.
I Do not boil eggs in a
microwave oven. Pressure
will build up inside egg yolk
and will cause it to burst,
possibly resulting in injury.
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I Avoid heating baby food in
glass jars, even with the lid
off. Make sure all infant food
is thoroughly cooked. Stir
food to distribute the heat
evenly. Be careful to prevent
scalding when warming
formula. The container may
feel cooler than the formula
really is. Always test the
formula before feeding
the baby.
I SUPERHEATED WATER
Liquids, such as water,
coffee or tea, are able to be
overheated beyond the boiling
point without appearing to be
boiling. Visible bubbling or
boiling when the container is
removed from the microwave
oven is not always present.
THIS COULD RESULT IN VERY
HOT LIQUIDS SUDDENLY
BOILING OVER WHEN THE
CONTAINER IS DISTURBED OR
A SPOON OR OTHER UTENSIL
IS INSERTED INTO THE LIQUID.
I Don’t defrost frozen
beverages in narrow-
necked bottles (especially
carbonated beverages).
Even if the container is
opened, pressure can build
up. This can cause the
container to burst, possibly
resulting in injury.
To reduce the risk of injury to
persons:
—Do not overheat the liquid.
—Stir the liquid both before
and halfway through
heating it.
I Hot foods and steam can
cause burns. Be careful when
opening any containers of
hot food, including popcorn
bags, cooking pouches and
boxes. To prevent possible
injury, direct steam away
from hands and face.
—Do not use straight-sided
containers with narrow
necks.
—After heating, allow the
container to stand in the
microwave oven for a short
time before removing the
container.
I Do not overcook potatoes.
They could dehydrate and
catch fire, causing damage
to your oven.
—Use extreme care when
inserting a spoon or other
utensil into the container.
I Cook meat and poultry
thoroughly—meat to
at least an INTERNAL
temperature of 160°F
and poultry to at least an
INTERNAL temperature
of 180°F. Cooking to these
temperatures usually protects
against foodborne illness.
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
MICROWAVE-SAFE COOKWARE
Make sure all cookware used in
your microwave oven is suitable
for microwaving. Most glass
casseroles, cooking dishes,
measuring cups, custard cups,
pottery or china dinnerware
which does not have metallic
trim or glaze with a metallic
sheen can be used. Some
cookware is labeled “suitable
for microwaving.”
I Do not use recycled paper
products. Recycled paper
towels, napkins and waxed
paper can contain metal
flecks which may cause
arcing or ignite. Paper
products containing nylon
or nylon filaments should
be avoided, as they may
also ignite.
I Some styrofoam trays (like
those that meat is packaged
on) have a thin strip of metal
embedded in the bottom.
When microwaved, the metal
can burn the floor of the
I If you are not sure if a dish is
microwave-safe, use this test:
Place in the oven both the
dish you are testing and
a glass measuring cup filled
with 1 cup of water—set the
measuring cup either in or
next to the dish. Microwave
30–45 seconds at high. If the
dish heats, it should not be
used for microwaving.
oven or ignite a paper towel.
I Do not use the microwave to
dry newspapers.
I Not all plastic wrap is suitable
for use in microwave ovens.
Check the package for
proper use.
If the dish remains cool
and only the water in the
cup heats, then the dish is
microwave-safe.
I Paper towels, waxed paper
and plastic wrap can be used
to cover dishes in order to
retain moisture and prevent
spattering. Be sure to vent
plastic wrap so steam can
escape.
I If you use a meat
thermometer while cooking,
make sure it is safe for use
in microwave ovens.
I Cookware may become hot
because of heat transferred
from the heated food.
Pot holders may be needed
to handle the cookware.
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I “Boilable” cooking pouches
and tightly closed plastic bags
should be slit, pierced or
vented as directed by
package. If they are not,
plastic could burst during or
immediately after cooking,
possibly resulting in injury.
Also, plastic storage
containers should be at least
partially uncovered because
they form a tight seal. When
cooking with containers
tightly covered with plastic
wrap, remove covering
I Plastic cookware—Plastic
cookware designed for
microwave cooking is very
useful, but should be used
carefully. Even microwave-
safe plastic may not be as
tolerant of overcooking
conditions as are glass or
ceramic materials and
may soften or char if
subjected to short periods
of overcooking. In longer
exposures to overcooking,
the food and cookware
could ignite.
carefully and direct steam
away from hands and face.
Follow these guidelines:
Use microwave-safe
plastics only and
use them in strict
compliance with
the cookware
1
I Use foil only as directed in
this guide. TV dinners may
be microwaved in foil trays
less than 3/4″ high; remove
the top foil cover and return
the tray to the box. When
using foil in the microwave
oven, keep the foil at least
1″ away from the sides of
the oven.
manufacturer’s
recommendations.
Do not microwave empty
containers.
2
Do not permit children
to use plastic cookware
without complete
supervision.
3
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
Improper use of the grounding plug can result in a risk of
electric shock.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of an electrical
short circuit, grounding reduces the risk of electric shock by
providing an escape wire for the electric current.
This appliance is equipped with a power cord having a grounding
wire with a grounding plug. The plug must be plugged into an
outlet that is properly installed and grounded.
Consult a qualified electrician or service technician if the grounding
instructions are not completely understood, or if doubt exists as to
whether the appliance is properly grounded.
If the outlet is a standard 2-prong wall outlet, it is your personal
responsibility and obligation to have it replaced with a properly
grounded 3-prong wall outlet.
Do not under any circumstances cut or remove the third (ground)
prong from the power cord.
We do not recommend using an extension cord with this appliance.
If the power cord is too short, have a qualified electrician or service
technician install an outlet near the appliance. (See WARNING—
EXTENSION CORDS section.)
For best operation, plug this appliance into its own electrical
outlet to prevent flickering of lights, blowing of fuse or tripping
of circuit breaker.
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GEAppliances.com
ADAPTER PLUGS
Usage situations where appliance’s power cord will be disconnected
infrequently.
Because of potential safety
hazards under certain conditions,
we strongly recommend against
the use of an adapter plug. However,
if you still elect to use an adapter,
where local codes permit,
(Adapter plugs not
permitted in Canada)
Align large
prongs/slots
a TEMPORARY CONNECTION may
be made to a properly grounded
2-prong wall receptacle by the use
of a UL-listed adapter which is
available at most local hardware stores.
Ensure proper ground
and firm connection
before use.
TEMPORARY
METHOD
The larger slot in the adapter must be aligned with the larger slot
in the wall receptacle to provide proper polarity in the connection
of the power cord.
CAUTION: Attaching the adapter ground terminal to the wall receptacle
cover screw does not ground the appliance unless the cover screw is
metal, and not insulated, and the wall receptacle is grounded through
the house wiring.
You should have the circuit checked by a qualified electrician to
make sure the receptacle is properly grounded.
When disconnecting the power cord from the adapter, always hold
the adapter with one hand. If this is not done, the adapter ground
terminal is very likely to break with repeated use. Should this
happen, DO NOT USE the appliance until a proper ground has
again been established.
Usage situations where appliance’s power cord will be disconnected
frequently.
Do not use an adapter plug in these situations because frequent
disconnection of the power cord places undue strain on the
adapter and leads to eventual failure of the adapter ground
terminal. You should have the 2-prong wall receptacle replaced
with a 3-prong (grounding) receptacle by a qualified electrician
before using the appliance.
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
EXTENSION CORDS
A short power supply cord is provided to reduce the risks resulting
from becoming entangled in or tripping over a longer cord.
Extension cords may be used if you are careful in using them.
If an extension cord is used—
The marked electrical rating of the extension cord should be
at least as great as the electrical rating of the appliance;
1
The extension cord must be a grounding-type 3-wire cord and
it must be plugged into a 3-slot outlet;
2
The extension cord should be arranged so that it will not
drape over the countertop or tabletop where it can be pulled
on by children or tripped over unintentionally.
3
If you use an extension cord, the interior light may flicker and the
blower sound may vary when the microwave oven is on. Cooking
times may be longer, too.
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GEAppliances.com
READ AND FOLLOW THIS SAFETY
INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
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About the features of your microwave oven.
Throughout this manual, features and appearance may vary from your model.
800 Watts
Features of the Oven
Door Latches.
Window with Metal Shield. Screen allows cooking to be viewed
while keeping microwaves confined in the oven.
Touch Control Panel Display.
Door Latch Release. Press latch release to open door.
Removable Turntable. Turntable and support must be in place
when using the oven. The turntable may be removed for
cleaning.
Convenience Guide.
NOTE: Rating plate, oven vent(s) and oven light are located on the inside
walls of the microwave oven.
Optional Accessories
Available at extra cost from your GE supplier.
04-A019 Hanging Kit allows this oven to be mounted under a cabinet.
JX827 27″ Built-In Kit allows this oven to be built into a cabinet or wall.
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You can microwave by time, with the sensor features or with the auto feature.
Cooking Controls
Check the Convenience Guide before you begin.
Time Features
Press
Enter
TIME COOK
Press once or twice
Amount of cooking time
DEFROST AUTO/TIME
Press twice
Amount of defrosting time
EXPRESS COOK
ADD 30 SEC
POWER LEVEL
Starts immediately!
Starts immediately!
Power level 1–10
Sensor Features and Auto Feature
Press
Enter
Option
POPCORN
BEVERAGE
REHEAT
CHICKEN/FISH
Press once (chicken pieces)
Press twice (fish fillets)
Starts immediately! more/less time
Starts immediately!
Starts immediately! more/less time
Starts immediately! more/less time
POTATO
Starts immediately! more/less time
VEGETABLE
Starts immediately!
more/less time
more/less time
more/less time
(on some models)
Press once (fresh vegetables)
Press twice (frozen vegetables)
Press three times (canned vegetables)
DEFROST AUTO/TIME
Press once
Food weight
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About changing the power level.
The power level may be entered or changed
immediately after entering the feature time for TIME
COOK, TIME DEFROST or EXPRESS COOK. The power
level may also be changed during time countdown.
Press TIME COOK or select Time Defrost.
1
Enter cooking or defrosting time.
2
Press POWER LEVEL.
3
Select desired power level 1–10.
4
Press START.
5
Variable power levels add flexibility to microwave
cooking. The power levels on the microwave oven
can be compared to the surface units on a range.
Each power level gives you microwave energy a certain
percent of the time. Power level 7 is microwave energy
70% of the time. Power level 3 is energy 30% of the
time. Most cooking will be done on High (power level 10)
which gives you 100% power. Power level 10 will cook
faster but food may need more frequent stirring,
rotating or turning over. A lower setting will cook more
evenly and need less stirring or rotating of the food.
Some foods may have better flavor, texture or
appearance if one of the lower settings is used. Use
a lower power level when cooking foods that have a
tendency to boil over, such as scalloped potatoes.
Rest periods (when the microwave energy cycles off)
give time for the food to “equalize” or transfer heat to
the inside of the food. An example of this is shown with
power level 3—the defrost cycle. If microwave energy
did not cycle off, the outside of the food would cook
before the inside was defrosted.
Here are some examples of uses for various power levels:
High 10: Fish, bacon, vegetables, boiling liquids.
Med-High 7: Gentle cooking of meat and poultry;
baking casseroles and reheating.
Medium 5: Slow cooking and tenderizing for stews and
less tender cuts of meat.
Low 2 or 3: Defrosting; simmering; delicate sauces.
Warm 1: Keeping food warm; softening butter.
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About the time features.
GEAppliances.com
Time Cook
Time Cook I
Allows you to microwave for any time up to 99 minutes
and 99 seconds.
Power level 10 (High) is automatically set, but you may
change it for more flexibility.
Press TIME COOK.
1
Enter cooking time.
2
Change power level if you don’t want full power.
(Press POWER LEVEL. Select a desired power level
1–10.)
3
Press START.
4
You may open the door during Time Cook to check
the food. Close the door and press START to resume
cooking.
Time Cook II
Lets you change power levels automatically during
cooking. Here’s how to do it:
Press TIME COOK.
1
Enter the first cook time.
2
Change the power level if you don’t want full
power. (Press POWER LEVEL. Select a desired
power level 1–10.)
3
Press TIME COOK again.
4
Enter the second cook time.
5
Change the power level if you don’t want full
power. (Press POWER LEVEL. Select a desired
power level 1–10.)
6
Press START.
7
At the end of Time Cook I, Time Cook II counts down.
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About the time features.
Cooking Guide for Time Cook
NOTE: Use power level High (10) unless otherwise noted.
Vegetable
Amount
Time
Comments
Asparagus
(fresh spears)
1 lb.
7 to 10 min., In 11⁄2-qt. oblong glass baking
Med-High (7) dish, place 1/4 cup water.
(frozen spears) 10-oz. package 5 to 8 min.
In 1-qt. casserole.
Beans
(fresh green)
(frozen green)
(frozen lima)
1 lb. cut in half 12 to 17 min. In 11⁄2-qt. casserole, place
1/2 cup water.
10-oz. package 5 to 9 min.
10-oz. package 5 to 9 min.
In 1-qt. casserole, place
2 tablespoons water.
In 1-qt. casserole, place
1/4 cup water.
Beets
(fresh, whole)
1 bunch
18 to 25 min. In 2-qt. casserole, place
1/2 cup water.
Broccoli
(fresh cut)
1 bunch
7 to 10 min.
9 to 13 min.
In 2-qt. casserole, place
1/2 cup water.
In 2-qt. oblong glass baking dish,
place 1/4 cup water.
(11⁄4 to 11⁄2 lbs.)
(fresh spears)
1 bunch
(11⁄4 to 11⁄2 lbs.)
(
frozen,
10-oz. package 5 to 8 min.
In 1-qt. casserole.
chopped)
(frozen spears) 10-oz. package 5 to 8 min.
In 1-qt. casserole, place
3 tablespoons water.
Cabbage
(fresh)
1 medium head 8 to 11 min.
(about 2 lbs.)
In 11⁄2- or 2-qt. casserole, place
1/4 cup water.
(wedges)
7 to 10 min.
In 2- or 3-qt. casserole, place
1/4 cup water.
Carrots
(fresh, sliced)
1 lb.
6 to 9 min.
In 11⁄2-qt. casserole, place
1/4 cup water.
(frozen)
10-oz. package 5 to 8 min.
In 1-qt. casserole, place
2 tablespoons water.
Cauliflower
(flowerets)
1 medium head 9 to 14 min.
1 medium head 9 to 17 min.
10-oz. package 5 to 8 min.
In 2-qt. casserole, place
1/2 cup water.
In 2-qt. casserole, place
1/2 cup water.
In 1-qt. casserole, place
2 tablespoons water.
(fresh, whole)
(frozen)
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Vegetable
Amount
Time
Comments
Corn
(frozen kernel)
10-oz. package
4 to 8 min.
In 1-qt. casserole, place
2 tablespoons water.
Corn on the cob
(fresh)
1 to 5 ears
3 to 5 min.
per ear
In 2-qt. oblong glass baking
dish, place corn. If corn is in
husk, use no water; if corn has
been husked, add 1/4 cup water.
Rearrange after half of time.
(frozen)
1 ear
2 to 6 ears
5 to 7 min.
2 to 4 min.
per ear
Place in 2-qt. oblong glass
baking dish. Cover with vented
plastic wrap. Rearrange after
half of time.
Mixed
vegetables
(frozen)
10-oz. package
4 to 8 min.
In 1-qt. casserole, place
3 tablespoons water.
Peas
(fresh, shelled)
2 lbs. unshelled 9 to 12 min. In 1-qt. casserole, place
1/4 cup water.
(frozen)
10-oz. package
4 to 8 min.
In 1-qt. casserole, place
2 tablespoons water.
Potatoes
(fresh, cubed,
white)
4 potatoes
(6 to 8 oz. each)
11 to 14 min. Peel and cut into 1-inch cubes.
Place in 2-qt. casserole with 1/2
cup water. Stir after half of time.
(fresh, whole,
sweet or white)
1 (6 to 8 oz.)
2 to 5 min.
Pierce with cooking fork. Place
in center of the oven. Let stand
5 minutes.
Spinach
(fresh)
10 to 16 oz.
5 to 8 min.
5 to 8 min.
In 2-qt. casserole, place washed
spinach.
In 1-qt. casserole, place
3 tablespoons water.
(frozen, chopped 10-oz. package
and leaf)
Squash
(fresh, summer
and yellow)
1 lb. sliced
4 to 7 min.
In 11⁄2-qt. casserole, place 1/4
cup water.
(winter, acorn
or butternut)
1 or 2 squash
(about 1 lb. each)
7 to 11 min. Cut in half and remove fibrous
membranes. In 2-qt. oblong
glass baking dish, place squash
cut-side-down. Turn cut-side-up
after 4 minutes.
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About the time features.
Time Defrost
Allows you to defrost for a selected length of time. See
the Defrosting Guide for suggested times. (Auto Defrost
explained in the About the auto feature section.)
Press DEFROST AUTO/TIME twice.
1
Enter defrosting time.
2
Press START.
3
Turn food over when the oven signals.
4
Press START.
5
Power level is automatically set at 3, but can be changed.
You can defrost small items quickly by raising the power
level after entering the time. Power level 7 cuts the total
defrosting time in about half; power level 10 cuts the
total time to approximately 1/3. However, food will
need more frequent attention than usual.
At one half of selected defrosting time, the oven signals
TURN. At this time, turn food over and break apart or
rearrange pieces for more even defrosting. Shield any
warm areas with small pieces of foil.
A dull thumping noise may be heard during defrosting.
This is normal when oven is not operating at High power.
Defrosting Tips
I Foods frozen in paper or plastic can be defrosted in
the package. Closed packages should be slit, pierced
or vented AFTER food has partially defrosted. Plastic
storage containers should be partially uncovered.
I Family-size, prepackaged frozen dinners can be
defrosted and microwaved. If the food is in a foil
container, transfer it to a microwave-safe dish.
I
Foods that spoil easily should not be allowed to sit
out for more than one hour after defrosting. Room
temperature promotes the growth of harmful bacteria.
I For more even defrosting of larger foods, such
as roasts, use Auto Defrost. Be sure large meats are
completely defrosted before cooking.
I When defrosted, food should be cool but softened in
all areas. If still slightly icy, return to the microwave
very briefly or let it stand a few minutes.
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GEAppliances.com
Defrosting Guide
Food
Time
Comments
Breads, Cakes
Bread, buns or rolls (1 piece) 1/2 min.
Sweet rolls (approx. 12 oz.) 2 to 4 min.
Fish and Seafood
Fillets, frozen (1 lb.)
8 to 12 min.
Shellfish, small pieces (1 lb.) 5 to 8 min.
Place block in casserole. Turn over
and break up after half the time.
Fruit
Plastic pouch – 1 or 2
3 to 7 min.
(10-oz. package)
Meat
Bacon (1 lb.)
3 to 6 min.
3 to 6 min.
Place unopened package in oven.
Let stand 5 minutes after defrosting.
Place unopened package in oven.
Microwave just until franks can be
separated. Let stand 5 minutes,
if necessary, to complete defrosting.
Franks (1 lb.)
Ground meat (1 lb.)
5 to 8 min.
Turn meat over after half the time.
Roast: beef, lamb, veal, pork 10 to 16 min. Use power level 1.
per lb.
Steaks, chops and cutlets
5 to 10 min. Place unwrapped meat in cooking
per lb.
dish. Turn over after half the time
and shield warm areas with foil.
When finished, separate pieces and
let stand to complete defrosting.
Poultry
Chicken, broiler-fryer
16 to 22 min. Place wrapped chicken in dish. Unwrap
and turn over after half the time. When
finished, separate pieces and microwave
2–4 minutes more, if necessary. Let stand
to finish defrosting.
cut up (21⁄2 to 3 lbs.)
Chicken, whole
22 to 28 min. Place wrapped chicken in dish. After half
the time, unwrap and turn chicken over.
Shield warm areas with foil. Finish
(21⁄2 to 3 lbs.)
defrosting. If necessary, run cold water
in the cavity until giblets can be removed.
Cornish hen
9 to 16 min. Place unwrapped hen in the oven
per lb.
breast-side-up. Turn over after half
the time. Run cool water in the
cavity until giblets can be removed.
Turkey breast (4 to 6 lbs.)
5 to 10 min. Place unwrapped breast in dish breast-
per lb.
side-down. After half the time, turn over
and shield warm areas with foil. Finish
defrosting. Let stand 1–2 hours in
refrigerator to complete defrosting.
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About the time features.
Express Cook
This is a quick way to set cooking time for 1–6 minutes.
Press one of the Express Cook pads (from 1 to 6)
for 1 to 6 minutes of cooking at power level 10.
For example, press the 2 pad for 2 minutes of
cooking time.
The power level can be changed as time is counting
down. Press POWER LEVEL and enter 1–10.
Add 30 Seconds
You can use this feature two ways:
I It will add 30 seconds to the time counting down
each time the pad is pressed.
I It can be used as a quick way to set 30 seconds of
cooking time.
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About the auto feature.
GEAppliances.com
Auto Defrost
The Defrost Auto/Time feature gives you two ways to
defrost frozen foods. Press DEFROST AUTO/TIME once
for Auto Defrost or twice for Time Defrost.
Use Auto Defrost for meat, poultry and fish. Use Time
Defrost for most other frozen foods.
Auto Defrost automatically sets the defrosting times and
power levels to give even defrosting results for meats,
poultry and fish weighing up to 6 pounds.
Press DEFROST AUTO/TIME once.
1
Using the Conversion Guide below, enter food weight.
For example, press pads 1 and 2 for 1.2 pounds
(1 pound, 3 ounces).
2
Press START.
3
(Time Defrost is explained in the About the time features
section.)
There is a handy guide located on the inside front of the oven.
I Remove meat from package and place on microwave-
safe dish.
I Twice during defrost, the oven signals TURN. At each
TURN signal, turn the food over. Remove defrosted
meat or shield warm areas with small pieces of foil.
Guide
I After defrosting, most meats need to stand 5 minutes
to complete defrosting. Large roasts should stand for
about 30 minutes.
Conversion Guide
If the weight of food is stated in pounds and ounces, the ounces
must be converted to tenths (.1) of a pound.
Weight of Food in Ounces
Enter Food Weight
(tenths of a pound)
1–2
3
4–5
6–7
8
9–10
11
12–13
14–15
.1
.2
.3
.4
.5
.6
.7
.8
.9
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About the sensor features.
Humidity Sensor
The Sensor Features detect the increasing humidity
released during cooking. The oven automatically adjusts
the cooking time to various types and amounts of food.
Do not use the Sensor Features twice in succession
on the same food portion—it may result in severely
overcooked or burnt food. If food is undercooked
after the countdown, use Time Cook for additional
cooking time.
I The proper containers and covers are essential for
best sensor cooking.
Covered
I Always use microwave-safe containers and cover
them with lids or vented plastic wrap. Never use
tight-sealing plastic containers—they can prevent
steam from escaping and cause food to overcook.
Vented
I Be sure the outside of the cooking containers and
the inside of the microwave oven are dry before
placing food in the oven. Beads of moisture turning
into steam can mislead the sensor.
Dry off dishes so they don’t mislead
the sensor.
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GEAppliances.com
Popcorn
To use the Popcorn feature:
Follow package instructions, using Time Cook
if the package is less than 3.0 ounces or larger
than 3.5 ounces. Place the package of popcorn
in the center of the microwave.
1
(less time) (more time)
Use only with prepackaged microwave
popcorn weighing 3.0 to 3.5 ounces.
Press POPCORN. The oven starts immediately.
NOTE: Do not use this
2
feature twice in succession
on the same food portion—
it may result in severely
overcooked or burnt food.
If you open the door while POPCORN is displayed,
SENSOR ERROR will appear. Close the door, press
CLEAR/OFF and begin again.
During the POPCORN cycle, the turntable will rotate, stop,
then rotate again. This feature provides optimum results.
If food is undercooked after the countdown use Time
Cook for additional cooking time.
How to Adjust the Popcorn Program to Provide a Shorter
or Longer Cook Time
If you find that the brand of popcorn you use
underpops or overcooks consistently, you can add or
subtract 20–30 seconds to the automatic popping time.
To add time:
After pressing POPCORN, press 9 immediately after the
oven starts for an extra 20 seconds. Press 9 again to add
another 10 seconds (total 30 seconds additional time).
To subtract time:
After pressing POPCORN, press 1 immediately after
the oven starts for 20 seconds less cooking time.
Press 1 again to reduce cooking time another
10 seconds (total 30 seconds less time).
Beverage
Press BEVERAGE to heat a cup of coffee or other
beverage.
NOTE: Do not use this
Drinks heated with the Beverage feature may be very hot.
Remove the container with care.
feature twice in succession
on the same food portion—
it may result in severely
overcooked or burnt food.
If food is undercooked after the countdown use
Time Cook for additional cooking time.
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About the sensor features.
Reheat
The Reheat feature reheats single servings of previously
cooked foods or a plate of leftovers.
Place covered food in the oven. Press REHEAT.
The oven starts immediately.
(less time) (more time)
1
How to Change the
Automatic Settings
The oven signals when steam is sensed and the
time remaining begins counting down.
2
To reduce time by 10%:
Press 1 after the feature pad.
Do not open the oven door until time is counting
down. If the door is opened, close it and press START
immediately.
To add 10% to cooking time:
Press 9 after the feature pad.
After removing food from the oven, stir, if possible, to even
out the temperature. Reheated foods may have wide
variations in temperature. Some areas may be extremely hot.
NOTE: Do not use this
feature twice in succession
on the same food portion—
it may result in severely
overcooked or burnt food.
If food is not hot enough after the countdown, use
Time Cook for additional reheating time.
Some Foods Not Recommended for Use With Reheat
It is best to use Time Cook for these foods:
I Bread products.
I Foods that must be reheated uncovered.
I Foods that need to be stirred or rotated.
I Foods calling for a dry look or crisp surface after
reheating.
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GEAppliances.com
Sensor Cooking
Vegetables, Potatoes, Fish, Chicken Pieces
Place covered food in the oven. Press the food pad.
For vegetables, press the VEGETABLE pad once for
fresh vegetables, twice for frozen vegetables or three
times for canned vegetables. For chicken or fish,
press the CHICKEN/FISH pad once for chicken pieces
or twice for fish. The oven starts immediately.
1
The oven signals when steam is sensed and the
time remaining begins counting down. Turn or
stir the food if necessary.
(less time) (more time)
2
Sensor cooking gives you easy,
automatic results with a variety of
foods (see the Cooking Guide below).
Do not open the oven door until time is counting
down. If the door is opened, close it and press START
immediately.
NOTE: Do not use this
feature twice in succession
on the same food portion—
it may result in severely
overcooked or burnt food.
If food is undercooked after the countdown, use
Time Cook for additional cooking time.
How to Change the Automatic Settings (automatic settings
for canned vegetables cannot be adjusted on some models):
You can adjust the cooking time for all foods to suit
your personal taste.
To reduce time by 10%:
Press 1 within 30 seconds after pressing the food pad.
To add 10% to cooking time:
Press 9 within 30 seconds after pressing the food pad.
Cooking Guide
Food Type
Amount
Comments
Canned Vegetables
Frozen Vegetables
4–16 oz
Cover with lid or vented plastic wrap.
4–16 oz
Follow package instructions for adding
water. Cover with lid or vented plastic wrap.
Fresh Vegetables
Potatoes
4–16 oz
Add 1/4 cup water per serving.
Cover with lid or vented plastic wrap.
1/2–2 lbs
Pierce skin with fork. Place potatoes
on the turntable.
Fish
4–16 oz
Cover with vented plastic wrap.
Cover with vented plastic wrap.
Chicken Pieces
1–8 pieces
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About the other features.
Help
The HELP pad displays feature information and helpful
hints. Press HELP, then select a feature pad.
Cooking Complete Reminder
To remind you that you have food in the oven, the oven
will display FOOD IS READY and beep once a minute
until you either open the oven door or press CLEAR/OFF.
Clock
Press to enter the time of day or to check the time
of day while microwaving.
Press CLOCK.
1
Enter time of day.
2
Select AM or PM.
3
Press START or CLOCK.
4
Scroll Speed
The scroll speed of the display can be changed. Press
and hold the AM/PM pad about 3 seconds to bring up
the display. Select 1–5 for slow to fast scroll speed.
Start/Pause
In addition to starting many functions, START/PAUSE
allows you to stop cooking without opening the door
or clearing the display.
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GEAppliances.com
Reminder
The Reminder feature can be used like an alarm clock
and can be used at any time, even when the oven is
operating. The Reminder time can be set up to
24 hours later.
Press REMINDER.
1
Enter the time you want the oven to remind you.
(Be sure the microwave clock shows the correct
time of day.)
2
Select AM or PM.
3
Press REMINDER. When Reminder signal occurs,
press REMINDER to turn it off. The Reminder
time may be displayed by pressing REMINDER.
4
NOTE: The REM indicator will remain lit to show that the
Reminder is set. To clear the Reminder before it occurs,
press REMINDER, then 0. The REM indicator will no longer
be lit.
Delay Start
Delay Start allows you to set the microwave to delay
cooking up to 24 hours.
Press DELAY START.
1
Enter the time you want the oven to start. (Be sure
the microwave clock shows the correct time of day.)
2
Select AM or PM.
3
Select any combination of Defrost Auto/Time
and Time Cook.
4
Press START.
5
The Delay Start time will be displayed plus DS. The oven
will automatically start at the delayed time.
The time of day may be displayed by pressing CLOCK.
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About the other features.
Child Lock-Out
You may lock the control panel to prevent the microwave
from being accidentally started or used by children.
To lock or unlock the controls, press and hold CLEAR/OFF
for about three seconds. When the control panel is
locked, an L will be displayed to the extreme right.
Turntable
For best cooking results, leave the turntable on.
It can be turned off for large dishes. Press TURNTABLE
to turn the turntable on or off.
Sometimes the turntable can become too hot to touch.
Be careful touching the turntable during and after
cooking.
Timer On/Off
Timer On/Off operates as a minute timer and can be
used at any time, even when the oven is operating.
Press TIMER ON/OFF.
1
Enter time you want to count down.
2
Press TIMER ON/OFF to start.
3
When time is up, the oven will signal. To turn off the
timer signal, press TIMER ON/OFF.
NOTE: The timer indicator will be lit while the timer is
operating.
Display On/Off
To turn the clock display on or off, press and hold 0
for about 3 seconds. The Display On/Off feature cannot
be used while a cooking feature is in use.
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Microwave terms.
GEAppliances.com
Term
Definition
Arcing
Arcing is the microwave term for sparks in the oven. Arcing is
caused by:
I metal or foil touching the side of the oven.
I foil that is not molded to food (upturned edges act like
antennas).
I metal such as twist-ties, poultry pins, gold-rimmed dishes.
I recycled paper towels containing small metal pieces.
Covering
Shielding
Covers hold in moisture, allow for more even heating and reduce
cooking time. Venting plastic wrap or covering with wax paper
allows excess steam to escape.
In a regular oven, you shield chicken breasts or baked foods to
prevent over-browning. When microwaving, you use small strips
of foil to shield thin parts, such as the tips of wings and legs on
poultry, which would cook before larger parts.
Standing Time When you cook with regular ovens, foods such as roasts or cakes
are allowed to stand to finish cooking or to set. Standing time is
especially important in microwave cooking. Note that a
microwaved cake is not placed on a cooling rack.
Venting
After covering a dish with plastic wrap, you vent the plastic wrap by
turning back one corner so excess steam can escape.
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Care and cleaning of the microwave oven.
Helpful Hints
An occasional thorough wiping with a solution of
baking soda and water keeps the inside fresh.
Unplug the cord before cleaning any part of this oven.
How to Clean the Inside
Walls, Floor, Inside Window, Metal and Plastic Parts
on the Door
Some spatters can be removed with a paper towel;
others may require a damp cloth. Remove greasy
spatters with a sudsy cloth, then rinse with a damp
cloth. Do not use abrasive cleaners or sharp utensils
on oven walls.
To clean the surface of the door and the surface of the oven that
come together upon closing, use only mild, nonabrasive soaps
or detergents using a sponge or soft cloth. Rinse with a damp
cloth and dry.
Never use a commercial oven cleaner on any part of
your microwave.
Removable Turntable and Turntable Support
To prevent breakage, do not place the turntable into
water just after cooking. Wash it carefully in warm, sudsy
water or in the dishwasher. The turntable and support
can be broken if dropped. Remember, do not operate
the oven without the turntable and support in place.
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GEAppliances.com
How to Clean the Outside
Do not use cleaners containing ammonia or alcohol on
the microwave oven. Ammonia or alcohol can damage
the appearance of the microwave.
Case
Clean the outside of the microwave with a sudsy cloth.
Rinse and then dry. Wipe the window clean with a
damp cloth.
Control Panel and Door
Wipe with a damp cloth. Dry thoroughly. Do not use
cleaning sprays, large amounts of soap and water,
abrasives or sharp objects on the panel—they can
damage it. Some paper towels can also scratch the
control panel.
Door Surface
It’s important to keep the area clean where the door
seals against the microwave. Use only mild, non-abrasive
detergents applied with a clean sponge or soft cloth.
Rinse well.
Stainless Steel (on some models)
Do not use a steel-wood pad; it will scratch the surface.
To clean the stainless steel surface, use a hot, damp
cloth with a mild detergent suitable for stainless steel
surfaces. Use a clean, hot, damp cloth to remove soap.
Dry with a dry, clean cloth. Always scrub lightly in the
direction of the grain.
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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem
Possible Causes
What To Do
Oven will not start
A fuse in your home
may be blown or the
circuit breaker tripped.
• Replace fuse or reset
circuit breaker.
Power surge.
• Unplug the microwave
oven, then plug it back in.
Plug not fully inserted
into wall outlet.
• Make sure the 3-prong
plug on the oven is fully
inserted into wall outlet.
Door not securely closed. • Open the door and close
securely.
Control panel lighted, yet
oven will not start
Door not securely closed. • Open the door and close
securely.
START pad not pressed
after entering cooking
selection.
• Press START.
Another selection entered • Press CLEAR/OFF.
already in oven and
CLEAR/OFF pad not
pressed to cancel it.
Cooking time not entered • Make sure you have
after pressing TIME COOK.
entered cooking time
after pressing TIME COOK.
CLEAR/OFF was pressed
accidentally.
• Reset cooking program
and press START.
Food weight not entered
• Make sure you have
after selecting Auto Defrost. entered food weight
after selecting Auto Defrost.
“SENSOR ERROR”
appears on display
During Popcorn, Reheat,
Beverage, Chicken/Fish,
Potato, or Vegetable
• Close the door, press
CLEAR/OFF and begin again.
program, the door was
opened before steam
could be detected.
Steam was not detected
in maximum amount
of time.
• Use Time Cook to heat
for more time.
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GEAppliances.com
Problem
Possible Causes
What To Do
“LOCKED” appears in
display
The control has been
locked. (When the control
panel is locked, an L will
be displayed.)
• Press and hold CLEAR/OFF
for about three seconds to
unlock the control.
Food amount too large
for Sensor Reheat
Sensor Reheat is for single • Use Time Cook for large
servings of recommended
foods.
amounts of food.
Things That Are Normal With Your Microwave Oven
I Steam or vapor escaping from around the door.
I Light reflection around door or outer case.
I Dimming oven light and change in the blower sound at power
levels other than high.
I Dull thumping sound while oven is operating.
I Turntable starts and stops automatically during POPCORN.
I TV/radio interference might be noticed while using the
microwave. Similar to the interference caused by other small
appliances, it does not indicate a problem with the microwave.
Plug the microwave into a different electrical circuit, move the
radio or TV as far away from the microwave as possible, or
check the position and signal of the TV/radio antenna.
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Notes.
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GE Microwave Oven Warranty.
All warranty service provided by our
Staple your receipt here.
Proof of the original
purchase date is needed
to obtain service under
the warranty.
Factory Service Centers, or an authorized
®
Customer Care technician. To schedule
service, on-line, 24 hours a day, visit us at
GEAppliances.com, or call 800.GE.CARES
(800.432.2737).
For The Period Of:
GE Will Replace:
One Year
From the date of the
original purchase
Any part of the microwave oven which fails due to a
defect in materials or workmanship. During this full
one-year warranty, GE will also provide, free of charge,
all labor and in-home service to replace the defective
part.
Ten Years
The magnetron tube, if the magnetron tube fails due to
a defect in materials or workmanship. During this
additional nine-year limited warranty, you will be
responsible for any labor or in-home service costs.
For the second through
the tenth year from the
date of original purchase
For each of the above warranties: To avoid any trip charges, you must take the microwave oven to
®
a General Electric Customer Care servicer and pick it up following service. In-home service is also
available, but you must pay for the service technician’s travel costs to your home.
What GE Will Not Cover:
I Service trips to your home to teach
I Replacement of house fuses or
you how to use the product.
resetting of circuit breakers.
I Improper installation, delivery or
I Damage to the product caused by
maintenance.
accident, fire, floods or acts of God.
I Failure of the product if it is
abused, misused, or used for other
than the intended purpose or used
commercially.
I Incidental or consequential damage
caused by possible defects with this
appliance.
I Damage caused after delivery.
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
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Consumer Support.
GE Appliances Website
GEAppliances.com
Have a question or need assistance with your appliance? Try the GE Appliances Website
24 hours a day, any day of the year! For greater convenience and faster service, you can
now download Owner’s Manuals, order parts, catalogs, or even schedule service on-line.
You can also “Ask Our Team of Experts™” your questions, and so much more…
Schedule Service
GEAppliances.com
Expert GE repair service is only one step away from your door. Get on-line and
schedule your service at your convenience 24 hours any day of the year! Or call
800.GE.CARES (800.432.2737) during normal business hours.
Real Life Design Studio
GEAppliances.com
GE supports the Universal Design concept—products, services and environments that
can be used by people of all ages, sizes and capabilities. We recognize the need to
design for a wide range of physical and mental abilities and impairments. For details
of GE’s Universal Design applications, including kitchen design ideas for people with
disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
Extended Warranties
GEAppliances.com
Purchase a GE extended warranty and learn about special discounts that are available
while your warranty is still in effect. You can purchase it on-line anytime, or call
800.626.2224 during normal business hours. GE Consumer Home Services will
still be there after your warranty expires.
Parts and Accessories
GEAppliances.com
Individuals qualified to service their own appliances can have parts or accessories
sent directly to their homes (VISA, MasterCard and Discover cards are accepted).
Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal
business hours.
Instructions contained in this manual cover procedures to be performed by any user.
Other servicing generally should be referred to qualified service personnel. Caution
must be exercised, since improper servicing may cause unsafe operation.
Contact Us
GEAppliances.com
If you are not satisfied with the service you receive from GE, contact us on our Website
with all the details including your phone number, or write to:
General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
Register Your Appliance
GEAppliances.com
Register your new appliance on-line—at your convenience! Timely product registration
will allow for enhanced communication and prompt service under the terms of your
warranty, should the need arise. You may also mail in the pre-printed registration card
included in the packing material.
Printed in Malaysia
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