Frymaster Cooktop 17EC User Manual

Frymaster, a member of the Commercial Food Equipment Service Association, recommends  
using CFESA Certified Technicians.  
MAY 2003  
24-Hour Service Hotline 1-800-551-8633  
* 8 1 9 5 6 8 0 *  
Online manual updated  
06/07/04  
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ELECTRIC COOKER MODELS 17EC, 17ECS, ESW AND EWBS  
TABLE OF CONTENTS  
CHAPTER 1: General Information  
1.1  
1.2  
1.3  
1.4  
1.5  
1.6  
Parts Ordering and Service Information  
Safety Information  
Equipment Description  
Installation, Operating, and Service Personnel  
Definitions  
Shipping Damage Claim Procedure  
1-1  
1-1  
1-2  
1-3  
1-3  
1-4  
CHAPTER 2: Installation Instructions  
2.1  
2.2  
2.3  
2.4  
General Installation Requirements  
Caster/Leg Installation  
Pre-Connection Preparations  
2-1  
2-2  
2-2  
2-3  
Connection to the Electrical Power Supply  
CHAPTER 3: Operating Instructions  
3.1  
3.2  
3.3  
3.4  
Spaghetti Magic II Controller (As Used on 17EC and 17ECS Units)  
3-1  
3-3  
3-8  
3-9  
Computer Magic III Controller (As Used on EWBS Units)  
Thermostat Control and Switch Panel (As Used on ESW and EWBS Units)  
Boiling Out the Cookpot  
CHAPTER 4: Preventive Maintenance  
Daily Preventive Maintenance  
4-1  
CHAPTER 5: Operator Troubleshooting  
5.1  
5.2  
5.3  
5.4  
Introduction  
Operator Troubleshooting Guide  
Replacing the Controller (17EC/17ECS and EWBS with CM III Computer)  
Replacing Fuses in 17EC and 17ECS Models  
5-1  
5-2  
5-3  
5-4  
CHAPTER 6: 17EC/17ECS Service Procedures & Parts  
6.1  
6.2  
6.3  
Functional Description ................................................................................................... 6-1  
Accessing Equipment for Servicing............................................................................... 6-2  
Replacing Equipment Components................................................................................ 6-2  
6.3.1 Replacing the Computer................................................................................................. 6-2  
6.3.2 Replacing Electronic Components Other than the Computer ........................................ 6-2  
6.3.3 Replacing a Heating Element......................................................................................... 6-3  
6.3.4 Replacing the High-Limit Thermostat ........................................................................... 6-5  
6.3.5 Replacing a Water-Level Sensor.................................................................................... 6-6  
6.3.6 Replacing the Temperature Probe .................................................................................. 6-6  
6.3.7 Replacing the Pressure Regulator or Solenoid Valve .................................................... 6-7  
6.3.8 Replacing the Water Faucet ........................................................................................... 6-7  
6.3.9 Replacing a Basket Lift Motor or Microswitch.............................................................. 6-8  
6.3.10 Replacing the Cookpot or Rinse Tank ........................................................................... 6-9  
6.4  
Technician Troubleshooting......................................................................................... 6-11  
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6.4.1 How the Power Supply System Works ........................................................................ 6-11  
6.4.2 How the Computer Works............................................................................................ 6-11  
6.4.3 How the Autofill/Autoskim System Works ................................................................. 6-12  
6.4.4 How the Water Heating System Works ....................................................................... 6-12  
6.4.5 How the Basket Lift System Works............................................................................. 6-13  
6.4.6 Technician Troubleshooting Guides ............................................................................ 6-14  
Troubleshooting the 24VAC Power Supply System.................................................... 6-14  
Troubleshooting the 24VAC Power to Computer........................................................ 6-15  
Troubleshooting the Autofill System ........................................................................... 6-16  
Troubleshooting the Water Heating System ................................................................ 6-17  
Troubleshooting the Basket Lift System...................................................................... 6-18  
6.5  
Parts List....................................................................................................................... 6-19  
Accessories................................................................................................................... 6-19  
Basket Lift Components............................................................................................... 6-20  
Cabinetry ...................................................................................................................... 6-22  
Cookpot, Rinse Tank, and Drain Components............................................................. 6-24  
Electronics.................................................................................................................... 6-26  
Water Supply System Components.............................................................................. 6-28  
Wiring Diagram............................................................................................................ 6-29  
6.6  
CHAPTER 7: ESW/EWBS Service Procedures & Parts  
7.1  
7.2  
7.3  
Functional Description ................................................................................................... 7-1  
Accessing Equipment for Servicing............................................................................... 7-3  
Replacing Equipment Components................................................................................ 7-3  
7.3.1 Replacing the Computer................................................................................................. 7-3  
7.3.2 Replacing Electronic Components Other than the Computer ........................................ 7-3  
7.3.3 Replacing a Heating Element......................................................................................... 7-4  
7.3.4 Replacing the High-Limit Thermostat ........................................................................... 7-5  
7.3.5 Replacing a Water-Level Sensor.................................................................................... 7-6  
7.3.6 Replacing the Temperature Probe .................................................................................. 7-6  
7.3.7 Replacing the Pressure Regulator or Solenoid Valve .................................................... 7-8  
7.3.8 Replacing the Water Faucet ........................................................................................... 7-8  
7.3.9 Replacing a Basket Lift Motor or Microswitch.............................................................. 7-9  
7.3.10 Replacing the Cookpot ................................................................................................. 7-10  
7.4  
Technician Troubleshooting......................................................................................... 7-12  
7.4.1 How the Power Supply System Works ........................................................................ 7-12  
7.4.2 How the Computer Works............................................................................................ 7-12  
7.4.3 How the Autofill and Skim Systems Work.................................................................. 7-13  
7.4.4 How the Water Heating System Works ....................................................................... 7-13  
7.4.5 How the Basket Lift System Works............................................................................. 7-14  
7.4.6 Technician Troubleshooting Guides ............................................................................ 7-15  
Troubleshooting the 24VAC Power Supply System.................................................... 7-15  
Troubleshooting the Autofill System ........................................................................... 7-16  
Troubleshooting the Water Heating System ................................................................ 7-17  
Troubleshooting the Basket Lift System...................................................................... 7-18  
7.5  
Parts List....................................................................................................................... 7-19  
Accessories................................................................................................................... 7-19  
Basket Lift Components............................................................................................... 7-20  
Cabinetry ...................................................................................................................... 7-22  
ii  
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Control Components..................................................................................................... 7-24  
Cookpot and Drain Components .................................................................................. 7-25  
Electronics.................................................................................................................... 7-26  
Water Supply System Components.............................................................................. 7-28  
Wiring Diagrams .......................................................................................................... 7-30  
7.6  
iii  
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ELECTRIC COOKER MODELS 17EC, 17ECS, ESW AND EWBS  
CHAPTER 1: GENERAL INFORMATION  
1.1  
Parts Ordering and Service Information  
In order to assist you as quickly as possible, the Frymaster Factory Authorized Service Center  
(FASC) or Service Department representative requires certain information about your equipment.  
Most of this information is printed on a data plate affixed to the inside of the door.  
Parts orders may be placed directly with your local FASC or distributor. Included with cookers  
when shipped from the factory is a list of FASCs. If you do not have access to this list, contact the  
Frymaster Technical Service Department at 1-800-551-8633 or 1-318-865-1711.  
When ordering parts, the following information is required:  
Model Number:  
Serial Number:  
Voltage:  
Item Part Number:  
Quantity Needed:  
Service information may be obtained by contacting your local FASC/Distributor. Information may  
also be obtained by calling the Frymaster Technical Service Department at 1-800-551-8633 or  
1-318-865-1711. When requesting service, please have the following information ready:  
Model Number:  
Serial Number:  
Voltage:  
In addition to the model number, serial number, and voltage, please be prepared to describe the  
nature of the problem and have ready any other information that you think may be helpful in  
solving your problem.  
RETAIN AND STORE THIS MANUAL IN A SAFE PLACE FOR FUTURE USE.  
1.2  
Safety Information  
Before attempting to operate your unit, read the instructions in this manual thoroughly.  
Throughout this manual, you will find safety notations enclosed in boxes similar to the ones  
illustrated below and on the following page.  
CAUTION  
CAUTION boxes contain information about actions or conditions that may cause or result  
in malfunction of your equipment.  
WARNING  
1-1  
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WARNING boxes contain information about actions or conditions that may cause or  
result in damage to your equipment, and which may cause your equipment to  
malfunction.  
DANGER  
DANGER boxes contain information about actions or conditions that may cause or result  
in injury to personnel, and which may cause damage or malfunctioning of your  
equipment  
1.3  
Equipment Description  
The automatic, high-volume Electric Cooker models ESW and EWBS are specifically designed for  
rethermalizing pre-cooked packaged foods, boiling seafood, or cooking fresh foods and pasta. All  
models are capable of delivering up to 50 pounds (26 kg) of product per hour.  
Model Comparison:  
17EC/17ECS: The 17EC and 17ECS series feature two 8.5-kilowatt heating elements in a  
16.5 gallon (62.5 liter) stainless steel cookpot. A specially modified SMS II computer  
controls the cooking process and the automatic filling (Autofill) and automatic skimming  
(Autoskim) features. The Autoskim feature sprays water onto the surface of the water,  
forcing starch across to the overflow drain. This eliminates loss of cooking time associated  
with removing excess starch buildup. It also keeps the cooking water at the optimum level  
by replacing water evaporated during the cooking process. These models are also equipped  
with automatic basket lifts. The cookpot is safeguarded against over filling and boilover by  
a large overflow drain and a starch diverter. “SD” following the model designation  
indicates a stainless steel cookpot and door, and an enameled cabinet. “SC” following the  
model designation indicates all stainless steel components. The 17ECS model consists of a  
cooker and rinse tank combined in a single cabinet. The 17EC model has no rinse tank.  
Both models have a manually operated faucet equipped with a flexible hose.  
ESW: The ESW series features a 13-kilowatt cookpot holding 16.5 gallons (62.5 liters) of  
water. A rocker-type ON/OFF switch controls electrical power to the unit. A manually  
adjusted thermostat regulates water temperature, and a 3-position rocker switch (BOIL-  
IDLE-SIMMER) controls power to the heating element. The unit also has two rocker  
switches for adding water to the unit. The FAUCET switch opens a normally closed  
solenoid valve to add water through a swing-away faucet. The SKIM switch opens a  
normally closed solenoid valve to add water through a spray nozzle mounted on the front of  
the cookpot. The skim feature sprays water onto the surface of the water, forcing starch to  
the overflow drain. This eliminates loss of cooking time associated with removing excess  
starch buildup. The cookpot is safeguarded against over filling and boilover by a large  
overflow drain. “SD” following the model designation indicates a stainless steel cookpot  
and door, and an enameled cabinet. “SC” following the model designation indicates all  
stainless steel components.  
EWBS: The EWBS series replaced the ESW series. Models feature a 13-kilowatt heating  
element in a 16.5-gallon (62.5-liter) cookpot. The control options available include an  
operating thermostat and switch panel (identical to that on the ESW, described on the  
1-2  
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previous page) or a specially modified CM III computer. The equipment may be configured  
as single cooker (E1WBS) or as a battery of two cookers (E2WBS). “SD” following the  
model designation indicates a stainless steel cookpot and door, and an enameled cabinet.  
“SC” following the model designation indicates all stainless steel components. Optional  
features include automatic water filling and a manual skim feature. Standard safety features  
on both models include a low-water safety shutoff and a water pressure regulator. All units  
may be configured with either a “Sauce Package” consisting of a saucepan insert rack, a  
sauce bag rack, and a rack cover, or with a “Pasta Package” consisting of a bulk basket,  
portion cups and cup rack, and a strainer board. Both models may be equipped with an  
optional swing-away faucet. The cookpot on both models is safeguarded against over filling  
and boilover by a large overflow drain and a starch diverter.  
1.4  
Installation, Operating, and Service Personnel  
Operating information for Frymaster equipment is intended for use by qualified and/or authorized  
personnel only, as defined in Section 1.5.  
All installation and service on Frymaster equipment must be performed by qualified, certi-  
fied, licensed, and or/authorized installation or service personnel, as defined in Section 1.5.  
1.5  
Definitions  
QUALIFIED AND/OR AUTHORIZED OPERATING PERSONNEL  
Qualified/authorized operating personnel are those who have carefully read the information in this  
manual and have familiarized themselves with the equipment functions, or who have had previous  
experience with the operation of the equipment covered in this manual.  
QUALIFIED INSTALLATION PERSONNEL  
Qualified installation personnel are individuals, or firms, corporations, or companies that, either in  
person or through a representative, are engaged in and are responsible for the installation of  
electrical appliances. Qualified personnel must be experienced in such work, be familiar with all  
electrical precautions involved, and have complied with all requirements of applicable national and  
local codes.  
QUALIFIED SERVICE PERSONNEL  
Qualified service personnel are those who are familiar with Frymaster equipment and who are  
authorized by Frymaster to perform service on Frymaster equipment. All authorized service  
personnel are required to maintain a complete set of service and parts manuals and to stock a  
prescribed minimum amount of Frymaster parts. Failure to use qualified service personnel will  
void the Frymaster Warranty on your equipment. A list of Frymaster Factory Authorized Service  
Centers (FASCs) was included with the equipment when it was shipped from the factory.  
1.6  
Shipping Damage Claim Procedure  
Your Frymaster equipment was carefully inspected and packed before leaving the factory. The  
transportation company assumes full responsibility for safe delivery upon acceptance of the equip-  
ment for transport.  
1-3  
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What to do if your equipment arrives damaged:  
1. File a claim for damages immediately, regardless of the extent of damages.  
2. Inspect for and record all visible loss or damage and ensure that this information is noted on  
the freight bill or express receipt and is signed by the person making the delivery.  
3. Concealed loss or damage that was unnoticed until the equipment was unpacked should be  
recorded and reported to the freight company or carrier immediately upon discovery. A  
concealed damage claim must be submitted within 15 days of the date of delivery. Ensure that  
the shipping container is retained for inspection.  
FRYMASTER DOES NOT ASSUME RESPONSIBILITY  
FOR DAMAGE OR LOSS INCURRED IN TRANSIT.  
1-4  
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ELECTRIC COOKER MODELS 17EC, 17ECS, ESW AND EWBS  
CHAPTER 2: INSTALLATION INSTRUCTIONS  
2.1  
General Installation Requirements  
PROPER INSTALLATION IS ESSENTIAL FOR EFFICIENT, TROUBLE-FREE  
OPERATION OF YOUR COOKER. ANY UNAUTHORIZED ALTERATIONS MADE TO  
THIS EQUIPMENT WILL VOID THE FRYMASTER WARRANTY.  
Upon arrival, inspect the cooker carefully for visible or concealed damage. (See Shipping Damage  
Claim Procedure in Chapter 1.)  
NATIONAL CODE REQUIREMENTS  
This equipment is to be installed in compliance with the Basic Plumbing Code of the Building Offi-  
cials and Code Administrators International, Inc. (BOCA) and the Food Service Sanitation Manual  
of the U.S. Food and Drug Administration.  
ELECTRICAL GROUNDING REQUIREMENTS  
All electrically operated appliances must be grounded in accordance with all applicable national and  
local codes. A wiring diagram is located on the inside of the equipment door. Refer to the rating  
plate on the inside of the door for proper voltages.  
FCC COMPLIANCE  
The user is cautioned that any changes or modifications to Frymaster computers not expressly ap-  
proved by the party responsible for compliance could void the user’s authority to operate the equip-  
ment. Frymaster computers have been tested and found to comply with the limits for a Class A  
digital device, pursuant to Part 15 of the FCC rules. While these devices are verified as Class A de-  
vices, they have been shown to meet the Class B limits. These limits are designed to provide rea-  
sonable protection against harmful interference when the equipment is operated in a commercial en-  
vironment. This equipment generates, uses, and can radiate radio frequency energy and, if not in-  
stalled and used in accordance with the instruction manual, may cause harmful interference to radio  
communications. Operation of the equipment in a residential area is likely to cause harmful interfer-  
ence in which case the user will be required to correct the interference at his own expense.  
If necessary, the user should consult the dealer or an experienced radio and television technician for  
additional suggestions.  
The user may find the booklet “How to Identify and Resolve Radio-TV Interference Problems”  
helpful. It is prepared by the Federal Communications Commission and is available from the U.S.  
Government Printing Office, Washington, DC 20402, Stock No. 004-000-00345-4.  
2-1  
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2.2  
Caster/Leg Installation  
Depending upon the specific configuration ordered, your unit might have been shipped without in-  
stalled casters or legs. If casters or legs are installed, you may skip this section and proceed to Sec-  
tion 2.3, Pre-Connection Preparations.  
If your unit requires the installation of casters/legs, install them in accordance with the in-  
structions included in your accessory package.  
2.3  
Pre-Connection Preparations  
After the unit has been positioned in the area where it will be used, ensure the following have been  
accomplished before connecting the unit to the electrical power source:  
1. This equipment must be stabilized by installing restraining chains on units equipped with  
casters or anchor straps on units equipped with legs. Follow the instructions shipped with  
the casters/legs to properly install the chains or straps.  
2. Level units equipped with legs by screwing the legs out approximately 1 inch, then adjusting  
them so that the unit is level.  
For units equipped with casters, there are no built-in leveling devices. The floor where the  
unit is to be installed must be level.  
3. Install the basket lift arms (on units so equipped) on the lift rods (located at the top rear of  
the cabinet) so that the basket lift rollers guides the lift arms.  
NOTE: Some adjustment of the rollers may be necessary for free movement of the basket lift  
arms.  
4. If so equipped, connect the water hose(s) to the fitting(s) at the rear of the unit and connect  
the unit to the water supply.  
CAUTION  
Incoming water pressure for all units should be approximately 40 PSI (28.15 kg/cm2).  
DANGER  
The maximum allowable incoming water pressure for all units is 80 PSI (56.3 kg/cm2).  
The maximum allowable incoming water temperature for all units is 180ºF (82ºC).  
WARNING  
To prevent back flushing, the connection piping should be installed with a vacuum breaker  
or means of providing an air gap 1” (2.54 cm) above the cookpot rim.  
NOTE: On units equipped with water hoses, the hoses come with a quick-disconnect cou-  
pling. The quick disconnect may be attached to the unit or to the water supply line, or it may  
be left off entirely, whichever you prefer. If the unit is to be moved frequently (for cleaning  
or preventive maintenance), Frymaster recommends installing flexible water lines. If the  
cooker is hard-plumbed then moved, the connections may loosen and eventually cause leaks.  
2-2  
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Whichever option is chosen, Teflon thread-seal tape, Loctite™ PST56765 or equivalent  
thread sealer must be used when installing the fittings.  
NOTE: Depending on specific model ordered, either hot or cold water, or both, may be  
connected to the unit. If available, connecting hot water will minimize the time required to  
bring the unit to a boil when filling with fresh water.  
NOTE: In order for the water level sensors to work properly, a certain amount of mineral  
content in necessary in the water. For that reason, purified, deionized, or highly filtered  
water should not be used.  
5. Connect the desired drain plumbing to the drain valve.  
2.4  
Connecting to the Electrical Supply  
DANGER  
This unit must be connected to the voltage and phase specified on the rating and serial  
number plate located on the inside of the equipment door. To determine the appropriate  
wire size, refer to the POWER REQUIREMENTS chart at the bottom of this page.  
1. If the unit is not equipped with an installed power cord, open the door and remove the contactor  
box cover. Position the unit to gain access to the rear and remove the lower back panel.  
2. Insert an appropriately rated power cord into the rear of the contactor box and make connections  
in accordance with the applicable wiring diagram on the following page. Install a strain relief on  
the power cord and replace the lower back panel and contactor box cover.  
3. Attach a plug that complies with national and/or applicable local codes to the free end of the  
electrical power cord and plug the unit into an appropriate outlet.  
POWER REQUIREMENTS  
Use copper wire ONLY, suitable for at least 170ºF (75ºC)  
ELECTRIC COOKER MODELS 17EC, 17ECS, ESW, & EWBS  
Amps  
Minimum  
Volts  
200  
200  
208  
208  
208  
200  
208  
230  
200  
230  
Phase  
Single  
Single  
Single  
Single  
3P – Delta  
3P – Delta  
3P – Delta  
3P – Delta  
3P – Wye  
3P – Wye  
Watts  
7860  
12000  
8500  
13000  
8500  
12000  
13000  
13000  
12000  
13000  
(per leg)  
Wire Size  
40  
60  
41  
63  
48  
35  
37  
33  
21  
19  
AWG 6 (4.1 mm)  
AWG 4 (5.2 mm)  
AWG 6 (4.1 mm)  
AWG 4 (5.2 mm)  
AWG 8 (3.3 mm)  
AWG 6 (4.1 mm)  
AWG 6 (4.1 mm)  
AWG 6 (4.1 mm)  
AWG 8 (3.3 mm)  
AWG 8 (3.3 mm)  
2-3  
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FIELD CONNECTION WIRING DIAGRAMS  
SINGLE PHASE  
FIELD CONNECTION  
SINGLE PHASE (NO NEUTRAL)  
FIELD CONNECTION  
L2  
L3  
L1  
L2  
L3  
NEUTRAL TO L3  
L1  
1HV  
1C1  
1HV  
1C1  
FROM  
TRANSFORMER  
FROM TRANSFORMER  
2HV  
1C2  
2HV  
1C2  
3HV  
1C3  
3HV  
1C3  
1
1
4
4
5
5
2
2
3
3
6
6
FROM TRANSFORMER  
FROM TRANSFORMER  
3 PHASE 3 WIRE (DELTA)  
FIELD CONNECTION  
3 PHASE 4 WIRE (WYE)  
FIELD CONNECTION  
L2  
L3  
L2  
L3  
L1  
L1  
N
FROM TRANSFORMER  
FROM TRANSFORMER  
FROM TRANSFORMER  
3HV  
1HV  
4
5
1C1  
1C3  
3
1HV  
1C1  
2HV  
1C2  
2HV  
3HV  
1C3  
6
1C2  
2
1
4
6
1
2
5
3
FROM TRANSFORMER  
2-4  
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ELECTRIC COOKER MODELS 17EC, 17ECS, ESW AND EWBS  
CHAPTER 3: OPERATING INSTRUCTIONS  
3.1  
Spaghetti Magic III Controller (As Used on 17EC and 17ECS Units)  
1
6
8
9
2
3
4
5
7
1
2
3
4
5
Numeric Keypad  
6
7
8
9
Skim Switch (w/Autoskim only)  
Timer Start Switch  
Simmer Mode Switch  
Boil Mode Indicator  
Boil Mode Switch  
Power Switch  
Simmer Mode Indicator  
LED Display  
3.1.1  
Introduction  
CAUTION  
The Spaghetti Magic III (SMS III) computer used in 17EC/17ECS units is specially  
configured for them. The programming and operation of the 17EC/17ECS SMS III  
computer are different than those of the SMS III computers used in other products.  
The computers are not interchangeable.  
The Spaghetti Magic III computer allows the operator to specify a specific cook time in minutes and  
seconds, then initiate a cooking cycle. The computer is configured for both automatic filling  
(AutoFill) and automatic skimming (Autoskim) features.  
The BOIL mode is used when actually cooking pasta.  
The SIMMER mode feature maintains the water temperature just below boiling (approximately  
195ºF/90.6ºC), which conserves energy and water. This feature is designed for rethermalizing  
previously cooked packaged products, and for keeping the cooker in standby.  
The SKIM feature, when selected, adds water for approximately 3 seconds once a minute. It causes  
the water to overflow into the drain, carrying floating starch with it. (A buildup of starch reduces the  
efficiency of the cooker and can cause erroneous temperature and water level sensing.)  
3-1  
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LOW WATER SENSING automatically de-energizes the heating element if the water in the  
cookpot drops too low. When the water level in the cookpot is below the sensor probes, such as  
when draining and cleaning the cookpot, the controller display will read LO.  
NORMAL WATER LEVEL SENSING, on units configured with the AutoFill feature,  
automatically adds water during or after a cooking cycle if the water level is low. With this  
automatic filling feature, the water level does not have to be continuously monitored. The cookpot  
always has the correct amount of water.  
3.1.2  
Operating Instructions  
CAUTION  
If this is the first time the unit is being used after installation, refer to Section 3.4, Boil Out  
Procedure.  
Before turning the cooker on, ensure that:  
the unit is connected to the water supply.  
the water supply is turned on.  
the unit is plugged into an appropriate outlet.  
the electrical power supply is turned on.  
1. Turn the controller on by pressing the Power  
switch.  
2. The unit will automatically enter the simmer mode and the simmer mode indicator will  
illuminate. This will bring the cooker to “stand-by” temperature. To enter the boil mode, press  
the Boil Mode  
switch.  
3. Enter the desired cooking time using the numeric keypad. The time entered appears in the LED  
display.  
4. When ready to initiate a cooking cycle, press the Start Timer  
switch then press the Boil Mode  
switch. The basket lift will automatically lower the basket or portion cups into the cookpot  
and the LED display will begin to count down. Simultaneously, the water will be raised to the  
boiling point. At the end of the cooking cycle, an alarm will sound briefly to alert you and the  
basket lift will automatically raise the basket or portion cups out of the water.  
5. The display will automatically return to the previously set cooking time and the unit will return  
to the simmer mode. If the same time is desired for the next batch, simply repeat Step 4. If a  
different cooking time is desired, follow Steps 3 and 4.  
6. To initiate the automatic skimming (Autoskim) feature, press the Skim  
switch.  
3.1.3 Setting the Controller Transition Temperature/Boil Intensity  
You may adjust the cooker’s Transition Temperature/Boil Intensity to prevent boilover on  
controllers configured with this feature.  
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When the water is at or above the minimum temperature for boiling (transition temperature), the  
controller pulses power to the elements at a programmable rate. The range can be set between 0 and  
9. The default setting is 5. When the water temperature is below boiling point, the power  
application is 100 percent.  
To set the Transition Temperature/Boil Intensity:  
1. Verify that the controller is OFF (the display is blank).  
2. Press the Simmer (right thermometer icon) switch to enter the programming mode; CODE appears  
in the display.  
3. Enter code 1111 (press the 1 button four times). Transition Temperature appears in the display.  
(NOTE: If transition temperature does not appear, your controller is not configured with this  
feature. Press the Simmer switch to exit the programming mode. The display will go blank.)  
4. Enter the minimum temperature for boiling with the keypad. This temperature will vary with  
your altitude. As a guide, the table below provides boiling points for altitudes from sea level to  
6000 feet (1830 meters).  
Altitude  
Boiling Point  
Feet  
0
Meters  
0
305  
610  
915  
1220  
1525  
1830  
°F  
°C  
100  
99  
98  
97  
96  
95  
94  
212  
210  
208  
207  
205  
203  
201  
1000  
2000  
3000  
4000  
5000  
6000  
5. Press the simmer switch; 5BI (the default setting for boil intensity) appears.  
6. Use the keypad to enter one of the settings from the table below.  
Setting Power ON Power OFF  
0
9
8
7
6
5
4
3
2
1
100%  
90%  
80%  
70%  
60%  
50%  
40%  
30%  
20%  
10%  
0%  
10%  
20%  
30%  
40%  
50%  
60%  
70%  
80%  
90%  
7. Press the simmer switch to lock in the new settings and exit the programming mode. The display  
will go blank.  
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3.1.4 Controller Simmer Mode Adjustment  
NOTE: The SMS III Controller simmer temperature is adjustable from 185ºF to 215ºF (85° to  
102°C). There are two versions of this controller; one is adjusted by programming, the other is  
manually adjusted.  
To determine which version of the controller you have, turn the controller off by pressing the  
ON/OFF switch. The display will go blank. Press the Simmer (right thermometer icon) switch. If  
Code appears in the display, the simmer mode setpoint is changed via programming; if not, skip to  
Manual Adjustment below.  
1. Press 1, 6, 5, 0 to enter the programming mode. The currently programmed simmer setpoint will  
be displayed. If the setpoint is not correct, enter the desired setpoint (for example, press 2, 0, 0  
to program the simmer setpoint to 200º.  
2. Press the Simmer switch again to lock in the setpoint, then press the ON/OFF switch to turn the  
controller on and return to the normal operating mode.  
Manual Adjustment  
1. With the unit in the simmer mode, place the tip of a good grade thermometer near the  
temperature probe and determine the actual water temperature in degrees Fahrenheit. If the  
temperature is within 5ºF (2°C) of the desired simmer temperature, nothing more needs to be  
done. If it is not within 5ºF (2°C) of the desired temperature, perform Steps 2 through 5.  
2. With the unit in the simmer mode, open the control panel by removing the screws in the upper  
corners and tilting the panel out.  
3. Remove the black rubber plug from the top of the controller housing.  
4. Using a small, flat-tipped screwdriver, turn the adjusting screw to change the simmer setpoint.  
¼ turn will change the setpoint about 10ºF (5°C). (You will have to experiment with the  
direction of rotation to determine which way to turn to raise or lower the temperature.) Wait at  
least 5 minutes, then recheck actual water temperature. Repeat this step until the water  
temperature is within 5ºF (2°C) of desired temperature.  
5. Replace the plug in the controller, close the control panel, and replace the screws removed in  
Step 1.  
3.1.5 Toggling Between Fahrenheit and Celsius Temperature Display  
1. There are two versions of the SMS Controller: one that can be toggled between Fahrenheit and  
Celsius temperature display and one that cannot. To determine which version you have, turn the  
controller off by pressing the Power  
switch. The display will go blank. Press the Simmer  
switch. If Code appears in this display, the temperature display can be changed. If not, the  
display cannot be changed.  
2. If Code appears in the display, press 1, 6, 5, 8. The display will toggle from Fahrenheit to  
Celsius, or from Celsius to Fahrenheit.  
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Press the Boil Mode  
switch to display the cookpot temperature. If an F follows the  
temperature, the display is in Fahrenheit; if a C follows the temperature, the display is in Celsius.  
3.1.6 Shutting the 17EC/17ECS Down  
Turn the unit off by pressing the Power  
switch. If shutting down at the end of the day, drain and  
clean the cookpot, and put the cookpot cover in place.  
3.2  
Computer Magic III Controller (As Used on EWBS Units)  
1
1
2
3
2
COMPUTER MAGIC  
2
8
R
L
1
3
4
5
6
7
9
0
8
5
6
7
4
1
2
3
4
LED Displays  
Power Switches  
Temperature Check/Program Lock  
Program Mode Switch  
5
6
7
8
Boil Mode Switch  
Product Buttons 1 through 5  
Product Buttons 6 through 10  
Simmer Mode Switch  
CAUTION  
The Computer Magic III (CM III) computer used in Electric Water Bath Systems is specially  
configured for them. The programming and operation of the EWBS CM III are different  
than those of the CM III computers used in electric fryers.  
The two computers are not interchangeable.  
3.2.1  
Start-Up Procedure  
CAUTION  
If this is the first time the unit is being used after installation, refer to Section 3.4, Boil Out  
Procedure.  
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SETTING THE UNIT UP FOR FIRST-TIME OPERATION  
Before turning the cooker on, ensure that:  
the unit is connected to the water supply.  
the water supply is turned on.  
the unit is plugged into an appropriate outlet.  
the electrical power supply is turned on.  
CAUTION  
It is recommended that the simmer setpoint and the cook/stir times for all 10 products be  
programmed before the unit is first used in a cooking cycle.  
When the unit is tested at the factory, the simmer setpoint and product cook times are programmed.  
These test settings are not default settings. You must program the unit for your own particular  
products. Program the setpoint and all 10 product cook/stir times as follows:  
1. Turn the computer on by pressing the Power  
Switch.  
2. Enter the programming mode by pressing the Program Mode Switch . CodE appears in  
the left display. If you enter the programming mode by mistake, press the switch again to  
exit the programming mode.  
NOTE: If you try to enter the programming mode while the computer is cooking, the display  
will flash BUSY.  
NOTE: The unit comes from the factory configured to display in degrees Fahrenheit. To  
toggle back and forth between Fahrenheit and Celsius, press the Program Mode  
then enter the code 1 6 5 8 by pressing the corresponding product buttons. Next, press  
the Temperature Check/Program Lock switch to lock in the new display option.  
switch,  
3. Enter the number 1 6 5 0 by pressing the corresponding product buttons. Unless this  
code is entered, programming will not be accepted. This is to prevent unauthorized changes  
to your current instructions.  
4. S P - r (Setpoint) will appear in the left LED display. Any previously programmed  
temperature setpoint will appear in the right display. To change the setpoint, enter the  
desired setpoint temperature using the corresponding product buttons. The setpoint can be  
programmed for any value up to 212°F (100°C). Press the Program Mode  
in the new setpoint (or the old setpoint, if it was not changed).  
switch to lock  
5. S ELP (Select Product) will appear in the left display. Press the product button to be  
programmed (or press to return to the normal operating mode).  
6. COOC (Cook Time) will now show in the left display. Any previously programmed  
cooking time will appear in the right display. Pressing will accept the current cooking  
time. To change the cooking time, enter the new time using the product buttons. The cook  
time can be programmed up to 59:59. Press  
to lock in the new time.  
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NOTE: The computer can be programmed for either “standard” or “slow” clock speed.  
The standard clock displays minutes and seconds, the slow clock displays hours and minutes.  
To toggle back and forth between clock speeds, press the Program Mode  
switch, then  
enter the code 1 6 5 3 using the product buttons.  
To determine if the clock speed is set to standard or slow, initiate a cook cycle by  
pressing a product button. If the computer is set to the standard clock, the time in the  
LED display will immediately begin to count down. If it does not, the computer is set to  
the slow clock.  
7. S h 1 (Stir Time 1) appears in the left display. If your product requires stirring during the  
cooking process, set the number of seconds to cook before stirring using the product buttons.  
If your product does not require stirring, enter “0”. The number entered will appear in the  
right display. The stir time can be programmed up to 59:59, but cannot exceed the product  
cook time. Press  
to lock in the programmed time.  
S h 2 will appear. Program the time of the second stir time as above. Be sure the time  
entered is greater than S h 1 or else is “0”.  
S h 3 will appear. Program the length of the third stir time in the same manner as for Stir  
Times 1 and 2. Be sure that the time entered is greater than S h 2 or else is “0”.  
For example, entering “30” means the product needs to be stirred after it has been cooking  
for thirty seconds. At the end of thirty seconds, an alarm will sound and the product switch  
will flash until cancelled by the operator pressing the product button.  
CAUTION  
Remember: S h 2 must be greater than S h 1 (or else be “0”). S h 3 must be greater than  
S h 2 (or else be “0”). None of the stir times can be greater than the cook time entered in  
Step 6.  
8. S ELP (Select Product) will again appear in the left display. If more products are to be  
programmed, follow Steps 5 through 8 for each additional product.  
9. When you complete your programming, lock in the whole program by pressing the  
Temperature Check/Program Lock Switch  
.
3.2.2  
Operating the Computer  
Turn the computer on by pressing the Power  
switch. NOTE: A decimal between digits 1 and 2  
in either LED Display indicates the unit is heating.  
1. One of the following will normally be displayed:  
a. °-Lo, indicating that the water temperature is 11°F (6°C) lower than the setpoint.  
b. “- - - -” indicating that the water temperature is in the cooking range. NOTE: For best  
results, cooking should not be attempted unless the display indicates “- - - -”.  
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NOTE: You may also see one of these indicators of abnormal operation:  
¾ °-Hi, indicating that the water temperature is 11°F (6°C) higher than the setpoint  
¾ HELP, indicating a heating problem.  
¾ Prob, indicating that the computer temperature probe circuit is open.  
2. Press a product button to start a cook cycle.  
a. The programmed cook time will appear and the countdown begins.  
b. If stir times are programmed, the operator will be notified to agitate the product a  
predetermined number of seconds after the cook cycle has begun. An alarm will sound, the  
display will read St i r, and the LED in the product button will blink. To cancel the alarm,  
press the indicated product button.  
If no stir times have been programmed, St i rwill not appear during the cook cycle.  
CAUTION  
Pressing the product button twice while the S h alarm sounds will cancel the cook cycle as  
well as the alarm.  
c. At the end of the cook cycle, an alarm will sound, COOC will be displayed, and the  
associated product button will flash. To cancel the alarm, press the flashing button.  
3. To check the frypot temperature at any time, press the Temperature Check  
switch once. To  
check the setpoint, press the switch twice. If you suspect the temperature probe is defective,  
check the temperature of the cookpot with a thermometer or pyrometer to verify that the  
computer readout is reasonably close to the measured reading.  
4. During idle periods when the cooker is on but not in use, “- - - -” should appear in both displays,  
indicating that the cookpot is at setpoint. If not, check the actual temperature and setpoint.  
SELECTING FAHRENHEIT– CELSIUS DISPLAY MODE  
1. The computer can display temperatures in either Fahrenheit or Celsius. To change from one to  
the other, press the Program Mode Switch  
. Co d E will appear in the left display.  
2. Enter the code number 1 6 5 8 on the number keypad. The computer will toggle the  
temperature display from Celsius to Fahrenheit or from Fahrenheit to Celsius.  
3. Press the Temperature Check/Program Lock Switch  
selected mode.  
to display the temperature in the newly  
SELECTING STANDARD OR SLOW CLOCK  
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The computer can be programmed for either “standard” or “slow” clock times. The standard clock  
displays minutes and seconds, the slow clock displays hours and minutes.  
To toggle back and forth between times press the Program Mode  
1 6 5 3 using the product buttons.  
switch, then enter the code  
SELECTING BOIL OR SIMMER MODE  
In the SIMMER mode, the water temperature is maintained at the setpoint programmed by the  
operator. In the BOIL mode, the water temperature is raised to 212°F (100°C).  
Select the SIMMER mode by pressing the R button. If the temperature of the water is above the  
setpoint, °-hi will be displayed. If the temperature of the water is below the setpoint, °-lo will be  
displayed. If the temperature is within 11°F (6°C) of the setpoint, “- - - -” will be displayed.  
The BOIL mode is selected by pressing the L button. The display will show b o il and the  
temperature of the water will be raised to 212°F (100°C).  
3.2.3  
Shutting the EWBS with CM III Computer Down  
switch.  
Turn the unit off by pressing the Power  
If shutting down at the end of the day, drain and clean the cookpot, and put the cookpot cover in  
place.  
CAUTION  
The electronic circuitry in your computer can be affected adversely by power fluctuations  
and electrical storms. If it fails to function or program properly for no apparent reason, try  
unplugging the computer from the interface board and plugging it back in. This could  
prevent a service call.  
3.3  
Thermostat Control and Switch Panel (Used on ESW and EWBS Units)  
ON  
ON  
ON  
BOIL  
IDLE  
POWER  
TROUBLE  
SIMMER  
OFF  
OFF  
OFF  
POWER  
HEAT CYCLE  
FAUCET  
SKIM  
THERMOSTAT CONTROL  
SWITCH PANEL  
CAUTION  
If this is the first time the unit is being used after installation, refer to Section 3.4, Boil Out  
Procedure.  
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On ESW units and EWBS units without CM III computers, a thermostat located inside the door  
maintains the simmer mode temperature. Rocker switches on the control panel turn the power on  
and off, control the heat cycle, and add water.  
When the Power switch is placed in the ON position, the white power indicator will illuminate. If  
the unit is equipped with the AutoFill feature and the water level in the cookpot is below the upper  
water level sensor, the cookpot will immediately begin to fill with water. If the Heat Cycle switch is  
in the ON or SIMMER position, the heating element will energize as soon as the lower water level  
sensor is covered with water. Illumination of the red trouble light at anytime indicates that the high-  
limit safety has tripped. If the red trouble light illuminates, place the Power switch in the OFF  
position immediately.  
When the Heat Cycle switch is placed in the IDLE position, the heating element is de-energized, but  
power to the Faucet and Skim switches is maintained. Placing this switch in the SIMMER position  
maintains the water at the temperature indicated on the thermostat control dial. The switch is placed  
in the BOIL position for cooking product or reheating packaged sauces. A built in low-water safety  
feature prevents the heating element from being energized unless the lower water level sensor is  
covered with water, regardless of the position in which the switch is placed.  
On units with the AutoFill feature, placing the Power switch to the ON position activates the feature,  
causing the water solenoid valve to open, adding water to the cookpot until the water level reaches  
the upper water level sensor. When the water reaches the upper sensor, the valve closes. As long as  
the switch is in the ON position, whenever the water level drops below the upper water level sensor,  
water will be automatically added to the cookpot. If the switch is placed in the OFF position, the  
AutoFill feature is disabled. On units without AutoFill, the cookpot must be manually filled by  
placing the faucet switch in the ON position. The switch must be placed in the OFF position to stop  
the water flow.  
The Skim switch allows the operator to add water to the cookpot during the cooking cycle. This  
causes any accumulation of starch floating on the surface of the water to be washed down the  
overflow drain. Water will be added as long as the switch is in the ON position.  
Turn the unit off by placing the Heat Cycle switch in the IDLE position and the Power switch in the  
OFF position. If shutting down at the end of the day, drain and clean the cookpot, and put the  
cookpot covers in place.  
3.4  
Boiling Out the Cookpot  
The cookpot must be boiled out before first use.  
1. Close the drain valve and fill the cookpot with a mixture of cold water and 1 cup of detergent.  
2. Place the unit into operation. (See Section 3.1.2 for 8SMS, 8BC or 8C units. See Section 3.2.2  
for EWBS units.)  
3. Press the simmer switch,  
on 8SMS, 8BC and 8C units or R on EWBS units, and allow the  
solution to simmer for at least 1 hour.  
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4. After the solution simmers for 1 hour, turn the unit off and add cold water until the solution is  
cool. Drain the solution and clean the frypot thoroughly. Rinse the cookpot at least twice by  
filling with clean water and draining. Dry the cookpot thoroughly with a clean, dry towel.  
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ELECTRIC COOKER MODELS 17EC, 17ECS, ESW AND EWBS  
CHAPTER 4: PREVENTIVE MAINTENANCE  
Daily Preventive Maintenance  
It is normal for a coating of starch to form on the elements, sensors, and temperature probes during  
operation. If the coating is allowed to build-up, it will adversely affect the operation of the  
equipment. The preventive maintenance routines below should be performed at least daily to keep  
your equipment functioning at peak efficiency.  
Inspect Equipment and Accessories for Damage  
Look for loose or frayed wires and cords, leaks, foreign material in cookpot or inside cabinet,  
and any other indications that the equipment and accessories are not ready for safe operation.  
Clean Cabinet Inside and Out  
Clean inside the cabinet with a dry, clean cloth. Wipe all accessible metal surfaces and  
components to remove accumulations of oil, dust, or cooking residue.  
Clean the outside of the cabinet with a clean cloth dampened with dishwashing detergent,  
removing oil, dust, or cooking residue.  
DANGER  
Never attempt to clean this equipment during the cooking process or when the  
cookpot is filled with hot water and/or food products.  
Clean Water-Level Sensors, Temperature Sensor, Element, and Cookpot  
Turn the equipment off and drain the cookpot.  
Clean the water level sensors (located in the front of the cookpot behind the sensor cover).  
Normally, a bottlebrush and a solution of detergent and water may be used to clean the sensors  
with the cover installed. If the sensors become coated with an unusually heavy layer of starch  
or lime, the cover may be removed to better access the sensors for cleaning using a Scotch-  
brite™ or similar abrasive pad and a solution of detergent and water.  
Using a Scotchbrite™ or similar abrasive pad and a solution of detergent and water, clean the  
inside of the cookpot. Pay particular attention to the heating element.  
Rinse the cookpot thoroughly with clean water at least twice.  
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ELECTRIC COOKER MODELS 17EC, 17ECS, ESW AND EWBS  
CHAPTER 5: OPERATOR TROUBLESHOOTING  
5.1  
Introduction  
This chapter provides an easy reference guide to the more common problems that may occur during  
the operation of this equipment. The troubleshooting guides in this chapter are intended to help you  
correct, or at least accurately diagnose, problems with the equipment. Although the chapter covers  
the most common problems reported, you may very well encounter a problem not covered. In such  
instances, the Frymaster Technical Service Department will make every effort to help you identify  
and resolve the problem.  
When troubleshooting a problem, always use a process of elimination starting with the simplest  
solution and working through to the most complex. Never overlook the obvious. Anyone can forget  
to plug a cord into a receptacle or open the valve on the water supply line. Don’t assume that you  
are exempt from such occurrences. Most importantly, try to establish a clear idea of why a problem  
has occurred. Part of your corrective action involves taking steps to ensure that it doesn’t happen  
again. Keep in mind that failure of a small component may often be indicative of potential failure or  
incorrect functioning of a more important component or system.  
Some of the troubleshooting actions recommended in this chapter involve removing suspect  
controllers and substituting controllers that are known to be good, if they are available. Whenever  
this is indicated, refer to Section 5.3. Refer to Section 5.4 for instructions on replacing fuses in  
17EC and 17ECS models.  
If the troubleshooting and corrective actions in this chapter do not solve the problem, the problem is  
probably beyond the scope of most operators to solve and you should call your FASC for assistance.  
If you have doubts as to the proper action to take, do not hesitate to call the Frymaster Technical  
Service Department or your local Frymaster Factory Authorized Service Center for assistance.  
Before calling a servicer or the Frymaster HOTLINE (1-800-551-8633):  
Verify that electrical cords are plugged in and that circuit breakers are on.  
Verify that water supply valves are open and that drain valves are fully closed.  
DANGER  
Hot water can cause severe burns. Never attempt to move a cooker containing hot  
water or to transfer hot water from one container to another.  
DANGER  
Use extreme care when performing electrical circuit tests. Live circuits will be  
exposed.  
WARNING  
Inspection, testing, and repair of electrical components should be performed only by  
qualified service personnel. The equipment should be unplugged when servicing,  
except when electrical tests are required.  
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5.2  
Operator Troubleshooting Guide  
PROBLEM PROBABLE CAUSES  
CORRECTIVE ACTION  
A. Turn on circuit breaker.  
B. Place Master Power switch in ON  
position.  
A. No power to unit.  
B. Master Power switch in  
OFF position (17EC and  
17ECS models only).  
Controller does not  
activate.  
C. Controller not turned on.  
D. Blown fuse (17EC and  
17ECS models only).  
C. Push power switch.  
D. Replace fuse (see Section 5.4)  
A. Water not turned on.  
B. Defective controller.  
A. Turn water on.  
B. Replace controller (see Section  
5.3).  
Autofill does not add  
water.  
A. Dirty upper water level  
sensor.  
B. Insufficient mineral  
content in water.  
A. Clean sensor.  
Autofill does not shut  
off when the cookpot  
is full.  
B. Add -cup baking soda to cookpot.  
C. Defective controller.  
C. Replace controller (see Section  
5.3).  
A. Dirty low water level  
sensor.  
B. Insufficient mineral  
content in water.  
A. Clean sensor.  
Water will not heat  
(controller is on, water  
is at normal level, but  
LO is not showing on  
the controller).  
B. Add cup baking soda to cookpot.  
C. Defective controller.  
C. Replace controller (see Section  
5.3).  
Water will not heat  
(water above lower  
water level sensor and  
LO is showing on the  
controller).  
Defective controller.  
Replace controller (see Section 5.3).  
Water heats but does  
not boil.  
Defective controller.  
Replace controller (see Section 5.3).  
Controller out of adjustment.  
Adjust controller in accordance with  
Section 3.1.3 (17EC/17ECS) or 3.2.2  
(EWBS).  
Water boils in simmer  
mode.  
Water temperature is  
too low in simmer  
mode.  
Controller out of adjustment.  
A. Operator error.  
Adjust controller in accordance with  
Section 3.1.3 (17EC/17ECS) or 3.2.2  
(EWBS).  
A. Push timer start switch  
(17EC/17ECS) or a product button  
(EWBS with CM III controller).  
B. Replace controller (see Section  
5.3).  
Timer does not count  
down.  
B. Defective controller.  
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Troubleshooting Guide (Continued)  
PROBLEM  
Autoskim does not  
add water (Autofill  
operating correctly)  
PROBABLE CAUSES  
Defective controller.  
CORRECTIVE ACTION  
Replace controller (see Section 5.3).  
A. Blown fuse (17EC and  
17ECS models only).  
B. Roller jammed.  
A. Replace fuse (see Section 5.4)  
B. Adjust roller.  
C. Lifter rod jammed.  
C. Check for free movement.  
Lubricate with white grease.  
D. Replace controller (see Section  
5.3).  
Basket Lift does not  
function correctly.  
D. Defective controller.  
E. Loose or misadjusted  
microswitch.  
E. Check switch adjustment. Adjust  
as required.  
5.3  
Replacing the Controller (17EC/17ECS and EWBS with CM III Computer)  
1. Disconnect the cooker from the electrical supply.  
2. Remove the two screws in the upper corners of the control panel and swing the panel open  
from the top, allowing it to rest on its hinge tabs.  
3. Disconnect the wiring harness from the back of the controller.  
4. Disconnect the ground wire from the controller. Remove the controller by lifting it from the  
hinge slots in the frame.  
5. Reverse the procedure to install a new controller.  
Wiring Harness  
Connection  
Ground Wire  
5-3  
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5.4  
Replacing Fuses in 17EC and 17ECS Models  
1. Disconnect unit from electrical power and remove the cover from the contactor box.  
2. The 5-amp fuses are located on the left side of the box. The fuse for the controller is located  
nearest the front of the box. Use a fuse puller to remove the blown fuse and install the  
replacement.  
This fuse is for the controller.  
Master Power Switch  
Remove this screw and lift the  
cover from the contactor box.  
This fuse is for the basket lift.  
3. Replace the component box cover, and reconnect the unit to the electrical power supply.  
5-4  
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ELECTRIC COOKER MODELS 17EC, 17ECS, ESW AND EWBS  
CHAPTER 6: 17EC/17ECS SERVICE PROCEDURES & PARTS  
6.1  
Functional Description  
The 17EC Electric Cooker contains a 16.5-gallon (62.5-liter) stainless steel cookpot. The water in  
the cookpot is heated by a pair of 8.5-kilowatt heating elements. Electrical power to the elements is  
controlled by a solid-state SMS III Spaghetti Magic computer specifically modified for this  
application. NOTE: The SMS III computer used in the 17EC is identical in appearance to the SMS  
III computers used in other model lines, but differs internally. Use only P/N 106-0385 SMS III  
computers on this equipment. The 17EC is equipped with a basket lift, and also features automatic  
filling (AutoFill) and automatic skimming (AutoSkim). This model also has a swing-away jointed  
faucet. The 17ECS model has an attached 16.5-gallon (84.1-liter) rinse tank.  
Turn the Master Power Switch ON and press the computer Power switch. A logic circuit checks the  
water level by looking for a ground at the upper water-level sensor. A normally closed solenoid  
valve opens if no ground is seen, indicating water is below the sensor, and water enters the cookpot.  
The unit enters the Simmer mode when the heating elements are covered (indicated by grounding of  
the low-water sensor). The cookpot continues to fill until water reaches the upper water-level sensor  
and the solenoid closes. The cooker stays in Simmer mode until the Boil mode switch is pressed or  
the unit is turned off. The water solenoid valve opens anytime the water level is below the upper  
water-level sensor.  
Logic circuits in the computer monitor the temperature and cycle power on and off to maintain the  
simmer setpoint. (See Chapter 3 for instructions on adjusting the setpoint.) The cooker also has a  
high-limit safety. If the cookpot fails to refill and the water level drops below the low-water sensor,  
the high-limit will open, cutting off power to the elements, when the element temperature reaches  
400 ±15ºF.  
Pressing the Skim switch activates the AutoSkim feature. A logic circuit in the computer opens the  
solenoid valve in the water supply line for three seconds every minute until the option is turned off  
by again pressing the Skim switch.  
The operator enters a cooking time by pressing the number pads on the computer. The computer  
counts down the cook cycle time when the Start switch is pressed. When the computer times out, an  
alarm sounds briefly, then the timer reverts to the last time entered.  
Logic circuits in the computer also activate the basket lift motors when the Start switch is pressed,  
lowering the basket into the cookpot. A pair of motors drive the basket lift arms down until a cam  
attached to the left motor loses contact with a roller-activated microswitch and power to the motors  
is cut. When the computer times out, the logic circuits reverse the switch positions so that the motor  
circuit is again completed and the motors are restarted, raising the basket from the cookpot. The  
cam again makes contact with the microswitch at the raised position, cutting power to the motors  
and stopping the lift in the up position.  
6-1  
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6.2  
Accessing Equipment for Servicing  
DANGER  
Moving this equipment while it is filled with hot water may cause spilling or  
splattering of the hot water. Always drain the cookpot before attempting to relocate  
this equipment for servicing.  
1. Disconnect the unit from the electrical power supply and from the water supply.  
2. Remove any attached restraining devices.  
3. Relocate the unit for service accessibility.  
4. After servicing is complete, reconnect the unit to the water supply, reattach restraining devices,  
and reconnect the unit to the electrical power supply.  
6.3  
Replacing Equipment Components  
Replacing the Computer  
6.3.1  
See Section 5.3.  
6.3.2  
Replacing Electronic Components Other than the Computer  
1. Drain the cookpot and disconnect the cooker from the electrical power supply.  
2. Remove the covers from the component box. Refer to the illustration below to locate the  
component to be replaced.  
Solid State Relays  
Delta Power Block  
Fuse Blocks  
and Fuses  
Master Power Switch  
Transformer  
Contactor Block  
Basket Lift Relay  
3. On the component to be replaced, make a note of the wiring connection points.  
4. Disconnect the wires and remove the failed component. Install the replacement component and  
reconnect the wiring in accordance with the notes made in Step 3 or with the wiring diagram on  
the door of the unit.  
6-2  
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5. Replace the component box covers, being sure to reconnect the ground wire. Reconnect the  
cooker to the electrical power supply.  
6.3.3  
Replacing a Heating Element  
1. Drain the cookpot and disconnect the cooker from the electrical power supply. Disconnect the  
unit from the water supply at the rear of the cooker. Remove the basket lift arms from the unit.  
2. Reposition the cooker to allow clear access to the rear of the unit. Remove the upper and lower  
basket lift panels.  
3. Unplug the element connector from the rear of the  
component box. Depress the locking tabs on each side of  
the connector and extend the connector to release the  
element leads (see photo at right). Pull each of the leads out  
of the connector, being careful not to damage the connector  
in the process.  
4. If the bundle of element leads is enclosed in a fiberglass  
insulating sheath, cut the wire ties securing the sheath in  
place, and remove and discard it; it is no longer required. If  
replacing the left element (as viewed from the front of the  
cooker), cut the metal wire ties that secure the high-limit  
thermostat to the element, being careful not to bend the  
thermostat in the process.  
5. Remove the brass nuts that secure the element in the cookpot and lift the failed element from the  
cookpot. Recover the Teflon washers from the failed element for use on the replacement.  
Remove these nuts to remove  
element from cookpot.  
Standoffs  
6. Position the replacement element in the cookpot with the standoffs on the bottom of the cookpot.  
Thread the element leads through the Teflon washers recovered from the failed element. Secure  
the element in place with the nuts removed in Step 5.  
7. If the left element (as viewed from the front of the cooker) was replaced, secure the high-limit  
thermostat against the inside of the leg of the element with two metal wire ties.  
6-3  
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8. Insert the pins on the element leads into the element connector in accordance with the illustration  
below. The insulation on the lead will be flush with the face of the plug when properly  
positioned. When all leads are positioned correctly, close the connector and verify that the tabs  
are locked in place. Each element lead is marked with a number that corresponds to the hole in  
the connector into which it should be inserted. The right element (as viewed from the rear of the  
unit) uses the 6-pin connector; the left element uses holes 1 through 6 of the 9-pin connector.  
Note "D" pin and "pip"  
indentifying Hole 1.  
Lead 1  
Lead 3  
Note "D" pin and rib  
indentifying Hole 1.  
9. Bundle all six element leads together and secure with plastic wire ties close to the element and  
connector, and in the middle.  
10. Reverse Steps 1 through 3 to complete the procedure.  
6.3.4  
Replacing the High-Limit Thermostat  
1. Drain the cookpot and disconnect the cooker from the electrical power supply. Disconnect the  
unit from the water supply at the rear of the cooker. Remove the basket lift arms from the unit  
and cut the metal wire ties securing the thermostat tube to the element.  
2. Reposition the cooker to allow clear access to the rear of the unit. Remove the upper and lower  
basket lift panels.  
3. At the rear of the cookpot, loosen the small compression nut, and then unscrew the large fitting  
from the cookpot. Pull the thermostat tube out through the rear of the cookpot.  
Loosen the small  
compression nut first.  
Unscrew the large fitting  
only after loosening the  
small compression nut.  
4. Detach the high-limit thermostat leads (5C and 8C) from the thermostat. Remove the two screws  
securing the thermostat to the mounting bracket and remove the thermostat assembly from the  
cabinet. (NOTE: It is not necessary to remove the bracket.)  
6-4  
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5. Loosen the small compression nut in the large fitting on the replacement thermostat so that the  
large fitting will move freely on the capillary tube (the thin, flexible tube). Carefully insert the  
replacement thermostat into the cookpot, being careful not to bend the thermostat tube. Position  
the tube along the inside of the left leg of the element (as viewed from the front of the cooker)  
and secure it in place with two metal wire ties. Apply thread sealer to the large fitting and screw  
the fitting securely into the cookpot. When the large fitting is tight, pull gently on the capillary  
tube to remove any slack, then screw the small compression nut into the large fitting and tighten.  
6. Coil the capillary tube as necessary to achieve a neat installation and attach the terminal block to  
the mounting bracket using the screws removed in Step 4. Connect thermostat lead 5C (black) to  
the normally closed (NC) terminal and 8C (white) to the common (C) terminal.  
Common (C) Terminal  
(Note open side.)  
Normally Closed (NC) Terminal  
(Note closed side.)  
7. Reverse Steps 1 and 2 to complete the procedure.  
6.3.5 Replacing a Water-Level Sensor  
Drain the cookpot and disconnect the cooker from the electrical power supply. Disconnect the  
sensor lead from the sensor, remove the nuts securing the sensor in place, and remove the sensor.  
Install the replacement sensor as illustrated below and reconnect the lead.  
Insulator must seat in  
hole before nut is  
tightened.  
Inside of cookpot.  
6.3.6  
Replacing the Temperature Probe  
1. Drain the cookpot and disconnect the cooker from the electrical power supply.  
2. Remove the three screws along the upper edge of the control panel and open the panel by  
allowing it to swing downward.  
3. Disconnect the 15-pin connector from the rear of the computer and, using a pin pusher (such as  
Frymaster P/N 806-4855), push out the temperature probe (red and white) leads from positions  
13 and 14 on the connector.  
6-5  
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4. Remove the temperature probe by unscrewing it from the front of the cookpot.  
5. Apply thread sealer to the replacement probe and screw it securely into the cookpot.  
6. Insert the red probe lead into position 13 of the 15-pin connector and the white lead into position  
14. Pull gently on each lead to ensure it is firmly seated.  
Insert red lead into position 13.  
Insert white lead into position 14.  
7. Reattach the 15-pin connector to the rear of the computer, close the control panel, and replace the  
three screws removed in Step 2.  
6.3.7  
Replacing the Pressure Regulator or Solenoid Valve  
1. Drain the cookpot and disconnect the cooker from the electrical power supply. Turn off or  
disconnect the water supply to the cooker.  
2. Loosen the compression fittings on the water lines running to and from the regulator and remove  
the regulator from the unit. (NOTE: If the cooker is equipped with the optional Autofill feature,  
the solenoid valve is installed between the regulator and the cookpot. If that is the case,  
disconnect the solenoid leads and remove both the regulator and solenoid valve from the unit.)  
Optional Solenoid Valve  
Compression Fitting  
Regulator must be rotated  
to clear drain plumbing.  
Compression Fitting  
6-6  
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3. If replacing the regulator, adjust the replacement regulator output pressure to not more than 40  
PSI (28.15 kg/cm2) before installation in the cooker.  
4. Recover the fittings from the failed component (regulator or solenoid valve) and install them on  
the replacement, using thread sealer on all connections.  
5. Reverse Steps 1 and 2 to complete the procedure, being sure to apply thread sealer to all  
connections. NOTE: The regulator must be rotated approximately 45 degrees to clear the drain  
plumbing (see illustration at Step 2).  
6.3.8  
Replacing the Water Faucet  
1. Drain the cookpot and disconnect the cooker from the electrical power supply.  
2. Turn off the water supply to the cooker and disconnect the incoming water lines where they  
attach to the stubs at the rear of the cooker.  
3. Remove the two screws securing the access panel in place and remove the panel.  
4. Disconnect the water supply line at the compression fitting where it attaches to the water inlet  
manifold. Remove the screws from the faucet mounting plate and lift the faucet assembly from  
the unit.  
Remove screws to remove the  
faucet mounting plate.  
Remove this nut to separate the  
faucet from the mounting plate.  
Loosen this nut to separate  
the faucet from the water  
inlet manifold.  
Disconnect this  
compression fitting.  
5. Separate the faucet from the water inlet manifold and mounting plate as shown in the illustration  
at Step 4.  
6. Reverse Steps 1-5 to complete the procedure.  
6.3.9  
Replacing a Basket Lift Motor or Microswitch  
1. Disconnect the cooker from the electrical power supply.  
6-7  
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2. If rigid water connections have been used, disconnect the cooker from the incoming water  
supply.  
3. Remove the basket lift arms from the lifter rods and then reposition the cooker to gain access to  
the rear. Remove the upper and lower basket lift rear panels.  
4. Unplug the basket lift wiring harness from the lower 6-pin connector on the component box. (To  
do this, you must reach around behind the component box from the front of the cooker.)  
Disconnect basket lift wiring  
harness from this connector.  
5. Disconnect the basket lift link from the lifter cam (bell crank) assemblies one at a time. When  
the link is disconnected from a cam, slip the corresponding lifter rod down and out of the  
assembly (see illustration below).  
Lifter Rods  
Link  
Disconnect the basket lift link from  
the lifter cams and slip the lifter rods  
down and out of the assembly.  
6. Remove the four bolts securing the motor mount to the frame, then remove the motor and mount  
assembly from the unit. NOTE: It is possible to replace a motor or the microswitch without  
removing the motor and mount assembly, but it is much more difficult.  
7. Dismount the motor or microswitch as shown below and install the replacement.  
NOTE: The right motor dismounts  
in the same way as the left.  
Loosen setscrew in bottom  
of cam (bell crank).  
8. Reverse Steps 1-7 to complete the procedure.  
6-8  
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6.3.10 Replacing the Cookpot or Rinse Tank  
Remove these four screws.  
1. Remove the faucet assembly from the  
cooker in accordance with Steps 1-4 of  
Section 6.3.8.  
2. Remove the screws that secure each of the  
rear corners of the backsplash assembly (see  
illustration at right). NOTE: To access the  
screw in the lower right corner (as viewed  
from the rear) remove the upper basket lift  
panel.  
3. Remove the screws along the top edge of  
the control panel and open the panel by  
swinging it downward. Disconnect the 15-  
pin connector from the rear of the computer,  
and then lift the control panel out of the  
control panel frame.  
4. Remove the screws that secure the  
backsplash sides to the cabinet sides then  
remove the four screws that secure the  
topcap to the cabinet. Remove the nut and  
washer securing the basket support rod to  
the topcap by reaching up through the  
control panel frame. Conversely, the  
backsplash and topcap, with the basket  
Remove these  
screws (on both  
sides) to remove  
backsplash and  
topcap.  
Remove these screws to  
dismount the control panel.  
support rod still attached, can be lifted up  
and off the cooker as one unit.  
5. Remove the screws attaching the standoff  
brackets to the cookpot or rinse tank.  
Remove these screws to release  
the pots from the standoff brackets.  
6. If removing the cookpot, unplug the element  
wiring harnesses from the rear of the  
contactor box. Disconnect the high-limit  
thermostat leads and the water-level sensor  
leads.  
Using a pin-pusher (such as  
Frymaster P/N 806-4855), disconnect the  
temperature probe leads from the 15-pin  
connector.  
7. Disconnect the union joining the cookpot  
and rinse tank drain piping together.  
8. With an assistant, lift the cookpot or rinse  
tank straight up and out of the cabinet.  
6-9  
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9. Invert the cookpot or rinse tank on a suitable work surface and remove the salvageable  
components (e.g., elements, thermostats, drain plumbing, etc.). Install the recovered components  
on the replacement cookpot or rinse tank, using thread sealer on all connections.  
10. Reverse Steps 1 through 8 to complete the procedure.  
6.4  
Troubleshooting  
NOTE: 24VAC power to the electronic components of this system is controlled by the master  
ON/OFF switch located on the front of the contactor box. If this switch is in the OFF position, none  
of the system components will function.  
DANGER  
The master ON/OFF switch does not disconnect this equipment from the electrical power  
source! Line voltage is supplied to the transformer and to the basket lift motors as long as the unit  
is plugged in.  
Problems with this equipment may be grouped into five broad categories:  
1. Failure or malfunction of a 24VAC Power-Supply System component.  
2. Failure or malfunction of the Computer.  
3. Failure or malfunction of an Autofill/AutoSkim System component.  
4. Failure or malfunction of a Water Heating System component.  
5. Failure or malfunction of a Basket Lift System component.  
Sections 6.4.1 through 6.4.5 briefly explain the functioning of each of the systems mentioned above.  
Section 6.4.6 contains troubleshooting guides that provide systematic procedures to isolate and  
identify the specific source of a problem. A wiring diagram is located at the end of the chapter.  
6.4.1 How the Power-Supply System Works  
Line voltage is supplied to the system via a power cord that is plugged or hard-wired into the store’s  
electrical service. The power cord is attached to a three-lug delta-power terminal block. One set of  
wires delivers line voltage from the load side of the block to Terminal 1 of each of the solid-state  
relays. A second set of wires delivers line voltage through a pair of 5-Amp fuses to the 24VAC  
transformer and to the basket lift relay. Line voltage for one side of the basket lift motor circuit is  
tapped from a “piggy-back” terminal on the line side of the transformer. Line voltage for the other  
side of the circuit is supplied via the basket lift relay. 24VAC is supplied to the equipment by  
placing the master ON/OFF switch in the ON position, which grounds the transformer.  
6.4.2 How the Computer Works  
The SMS III computer provides the interface between the operator and the system components. The  
computer is powered by 24VAC supplied through Pins 1 (hot) and 2 (ground) of the 15-pin wiring  
harness. Internal circuitry senses the water level, water temperature, and element temperature.  
Depending upon the conditions sensed, the computer energizes or de-energizes the solenoid valve to  
control water level and the heating elements to control water temperature. The computer also  
controls the lowering and raising of the basket lift, and activates an audible alarm to signal the  
operator that a cooking cycle has completed. A rectifier in the computer coverts 24VAC to the  
6-10  
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24VDC required by the basket lift relay and the solid-state heating relays. The computer signals for  
heat via Pin 4, grounds the solenoid valve via Pin 6, and senses water level via Pins 7 (low) and 9  
(full). The temperature probe connects to Pins 13 and 14. The basket lift relay connects to Pins 10  
and 12. The sound device connects to Pin 11.  
6.4.3 How the Autofill/AutoSkim System Works  
The heart of the automatic filling (Autofill) system is a normally closed solenoid valve that opens  
when 24VAC is applied.  
The ground for the solenoid is supplied (via Pin 6 of the computer wiring harness) so long as the  
upper water-level sensor is not in contact with the water in the cookpot. When the water in the  
cookpot reaches the upper water-level sensor, the sensor is grounded. This causes the computer to  
break the solenoid ground, closing the valve. Starch or lime build-up on the upper water-level  
sensor may keep a ground from forming, therefore always make sure the sensor is clean and its lead  
(Pin 9 of the computer wiring harness) is firmly connected. Also, in order for the ground to form,  
there must be some mineral content in the water (pure water is non-conductive). Consequently, the  
units will not operate with distilled water. If distilled, highly filtered, or purified water is used, add  
-cup of baking soda to the water each time the cookpot is emptied and refilled.  
When the AutoSkim feature is activated by pressing the skim switch on the computer, a logic circuit  
in the computer automatically opens the solenoid valve for three seconds every minute until the  
switch is again pressed. If the Autofill feature is working properly, failure of the AutoSkim feature  
will be due to a malfunctioning computer and not the solenoid valve. (Proper operation of the  
Autofill feature can be determined by draining water from the cookpot until the water level is below  
the upper water-level sensor. If the solenoid valve opens and then closes when the water in the  
cookpot again reaches the upper water-level sensor, the Autofill feature is working properly.)  
6.4.4 How the Water Heating System Works  
To prevent energizing the heating elements when there is no water in the cookpot, these units are  
equipped with a low-water-level sensor. This sensor must be grounded by contact with water in the  
cookpot before the control circuitry will apply power to the elements. Starch or lime build-up on the  
low-water-level sensor may keep the ground from forming, therefore always make sure the sensor is  
clean and its lead (Pin 7 of the computer wiring harness) is firmly connected. In order for the ground  
to form, there must be some mineral content in the water (pure water is non-conductive).  
Consequently, the units will not operate with distilled water. If distilled, highly filtered, or purified  
water is used, add -cup of baking soda to the water each time the cookpot is emptied and refilled.  
In addition to the low-water-level sensor discussed above, the water heating system has six more  
parts: the high-limit thermostat, the temperature probe, the contactor, the element, a group of three  
solid-state relays, and the computer.  
The high-limit thermostat functions as a normally closed switch. If the water in the cookpot falls  
below the low-water-level sensor but the sensor remains grounded (for whatever reason), the high-  
limit switch will open when the element temperature reaches 400ºF ±15 (204ºC ± 9). This cuts  
power to the contactor coil and thus to the element.  
6-11  
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The temperature probe is used only when the unit is in the simmer mode. When the operator  
selects the simmer mode, logic circuits in the computer monitor the temperature of the water and  
cycle power to the element on and off as required to maintain the temperature at the setpoint  
programmed into the computer.  
The contactor is the terminal block to which the element leads are connected and where actual  
contact is made between the leads and the line voltage. Built into the contactor is a 24VAC coil that  
energizes when the master ON/OFF switch is placed in the ON position. When it energizes, contact  
is made between the incoming line voltage and the element leads, and line voltage is supplied to one  
side of the element circuit. The solid-state relays control the supply of line voltage to the other side  
of the element circuit. The relays are closed when the computer is calling for heat and open when it  
is not.  
The element is a resistive heating device. That is, when voltage is applied to the element, the  
element gets very hot due to its resistance to current flow through it. The heat generated is  
transferred directly to the water in which the element is immersed.  
The computer is the interface between the operator and the other components of the equipment. In  
the water heating system, its function is to control the application of line voltage to the heating  
element via the solid-state relays.  
When in the Simmer Mode, the signal from the computer is continuous, the solid-state relays are  
continuously closed, and line voltage is applied to the elements until the simmer setpoint  
(195ºF/90.6ºC) is reached.  
When in the Boil Mode, the signal from the computer is continuous for approximately the first 40  
seconds, then changes to a series of on-off pulses of equal duration. The solid-state relays close  
and open in response to the signal from the computer, and line voltage is applied to the elements  
accordingly. (The pulsing of the line voltage to the elements prevents the water in the cookpot  
from reaching a vigorous, roiling boil. This, in turn, minimizes the formation of starch foam. An  
added benefit of the pulsing is reduced electrical power consumption.)  
6.4.5 How the Basket Lift System Works  
When the Start switch is pressed to start the cooking cycle, logic circuits in the computer activate the  
basket lift motors, lowering the basket into the cookpot. As the motors drive the basket lift arms  
down, a cam attached to the left motor eventually loses contact with a roller-activated microswitch  
and power to the motors is cut. When the computer times out, logic circuits reverse the switch  
positions so that the motor circuit is again completed and the motors are restarted, raising the basket  
from the cookpot. At the fully raised position, the cam again makes contact with the microswitch,  
cutting power to the motors and stopping the lift in the up position.  
6-12  
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6.4.6 Technician Troubleshooting Guides  
TROUBLESHOOTING THE 24VAC POWER SUPPLY SYSTEM  
Verify that the power cord is  
properly connected to the  
electrical service and that  
the circuit breaker is not  
tripped.  
The primary indicator of a  
problem with the 24VAC  
Power Supply System is a  
failure of the computer to  
activate when the master  
ON/OFF switch is placed  
in the ON position and the  
computer ON/OFF switch  
is pressed.  
Place the master ON/  
OFF switch in the ON  
position.  
Was there an  
audible snap from the  
contactor indicating the  
coil energized?  
24VAC Power Supply  
Yes  
System is OK.  
No  
Is 24VAC present  
across Pins 1and 2  
of the 15-pin connector  
on the front of the  
contactor box?  
Causes are broken or loose wiring  
or a failed contactor. If wiring and  
connections are verified to be intact,  
replace contactor.  
Yes  
No  
Verify continuity of  
master ON/OFF switch in ON position.  
Replace switch as required.  
If switch is OK, causes are broken  
or loose wiring. Check connections and  
replace wiring as required.  
Is line voltage  
present on the line side of  
the transformer?  
Is 24VAC  
present on the load side of  
the transformer?  
Yes  
Yes  
No  
No  
Transformer has  
failed. Replace.  
Check 5-amp transformer  
fuse. Replace if blown. If fuse  
is OK, cause is loose or broken  
wiring, or the electrical service  
circuit is dead.  
6-13  
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TROUBLESHOOTING THE 24VAC POWER SUPPLY TO THE COMPUTER  
Place the master ON/  
OFF switch in the OFF  
postion, then back in  
the ON postion. Press  
the ON/OFF switch on  
the computer.  
There is a problem in  
Was there an  
Did the  
computer  
activate?  
the 24VAC Power Supply  
System. Refer to the  
troubleshooting guide on  
Page 6-14.  
audible snap from the  
contactor indicating the  
coil energized?  
No  
No  
Yes  
Is 24VAC  
present across Pins  
1 and 2 of the wiring  
harness?  
Cause is a loose  
or broken wire in  
the wiring harness.  
No  
Yes  
Yes  
24VAC is reaching  
computer.  
6-14  
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TROUBLESHOOTING THE AUTOFILL SYSTEM  
Verify that unit is connected to the  
water supply and that water supply  
is turned on.  
Drain the water in the cookpot to a  
level below the upper water-level  
sensor.  
Place the master ON/OFF switch  
in the ON position.  
Press the computer ON/OFF  
switch.  
Remove the water-  
level sensor guard  
and thoroughly clean  
the sensors.  
Did unit  
begin to fill?  
No  
Check sensor and wiring.  
If they are NOT grounded,  
the computer has failed.  
Replace.  
Is voltage across  
Pins 2 and 6 of computer  
15-pin connector zero?  
Did unit  
begin to fill?  
No  
No  
If they ARE grounded, repair  
or replace as required.  
Yes  
Yes  
If 24VAC is NOT present  
across Pins 2 and 3 of the  
contactor box 15-pin connector,  
check connections and wiring to  
solenoid valve. If wiring and  
connections are intact, the valve  
has failed. Replace.  
Yes  
Check resistance  
through Pins 2 and 9 of  
the computer 15-pin  
connector. If it is less than 1  
ohm, the computer has failed.  
Replace.  
Did water  
shut off when water  
reached the upper water-level  
sensor?  
Is 24VAC  
present across Pins  
2 and 6 of the computer  
15-pin connector?  
No  
No  
If it is 1 ohm or greater, repair  
wiring between sensor and  
computer or replace  
sensor as required.  
Yes  
Autofill system is OK.  
6-15  
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TROUBLESHOOTING THE WATER HEATING SYSTEM  
Each of the following checks is to be performed with the unit connected to the  
electrical power supply, with the computer ON and calling for heat, and with at least  
enough water in the cookpot to cover the lower water-level sensor.  
CHECKING  
THE TEMPERATURE  
PROBE  
(Because water boils in  
Simmer Mode or water  
is too cool in Simmer  
Mode.)  
CHECKING THE  
HIGH-LIMIT  
THERMOSTAT  
Is resistance  
between Pins 5 and  
8 of the 15-pin plug  
1 ohm or less?  
High-limit has  
failed. Replace.  
No  
Adjust controller in  
accordance with instructions  
in Section 3.1.3.  
If this does not correct the  
problem, continue.  
Yes  
High-limit is OK.  
Check probe resistance between Pins  
13 and 14. Resistance should be:  
Approx 552 ohms @ 60ºF (16ºC)  
Approx 655 ohms @ 100ºF (38ºC)  
Approx 1000 ohms @ 212ºF (100ºC)  
Check resistance between each pin and  
ground. Resistance on BOTH should be  
2 mega-Ohms or greater.  
CHECKING THE  
SOLID-STATE RELAYS  
AND ELEMENTS  
(24VAC Power Supply  
verified to be OK..)  
Are BOTH readings  
within specification?  
Probe is open or is  
shorted. Replace.  
No  
Yes  
Place the master ON/  
OFF switch in OFF  
position then back in  
the ON position.  
Probe is OK.  
CHECKING THE  
COMPUTER  
With the computer  
calling for heat, is voltage across  
the input terminals of the relay zero  
(24VAC Power Supply  
verified to be OK.)  
with line voltage across the output terminals?  
AND  
With the computer NOT calling for heat, is  
voltage across the input terminals of  
the relay 5-10VDC with no  
voltage across the  
Relay has failed.  
Replace.  
No  
Yes  
output terminals?  
Is 27-33VDC  
present at Pin 4 of the 15-  
pin plug when computer is  
calling for heat?  
Computer is OK.  
No  
Yes  
Solid-state relays are OK.  
Ohm out elements (Pins 1 & 6,  
2 & 5, 3 & 4). If resistance  
is NOT 15 ±3 Ohms, the element  
has failed. Replace.  
Yes  
Computer has  
failed. Replace.  
6-16  
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TROUBLESHOOTING THE BASKET LIFT SYSTEM  
If the basket lift motors are activating, but the basket lift  
fails to raise or lower, or if its movement is erratic, the  
probable cause is jamming or binding of the basket lift  
rods. Apply a light-weight white grease (such as  
LubriplateTM ) to the rods. If this does not correct the  
problem, check for bent or otherwise damaged rods and  
links, and for loose bellcranks.  
TROUBLESHOOTING  
THE BASKET LIFT  
Is 5-Amp  
fuse in the  
component box  
OK?  
No  
Replace fuse.  
Yes  
With the basket lift  
in the UP position, is 27-33VDC  
present at Pin 10 of 15-pin plug (0  
volts if in DOWN position)?  
Computer has failed.  
No  
Replace.  
Yes  
With the basket lift  
in the UP position, is 27-33VDC  
present at relay terminal A  
(0 volts if in DOWN  
Cause is failed/loose  
wiring. Inspect and  
repair wiring as  
required.  
No  
position)?  
Yes  
With the basket lift  
in the UP position, is line voltage  
present at the NC (lower) terminal of  
the microswitch (middle terminal if in  
DOWN position)?  
Relay has failed.  
Replace.  
No  
Yes  
With the basket lift in the same  
position as for the previous check, is  
line voltage present at the Common  
terminal of the switch?  
Switch has failed.  
Replace.  
No  
Yes  
Motor has failed.  
Replace.  
6-17  
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LEFT BLANK.  
6-18  
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6.5  
Parts List  
ACCESSORIES  
4
1
5
2
3
7
6
8
ITEM  
PART #  
823-2939  
823-2936  
803-0268  
210-5068  
910-7540  
823-2938  
826-0900  
826-1117  
826-1118  
COMPONENT  
1
2
3
*
4
5
6
7
8
Cooking Basket  
Starch Diverter  
Basket Support Rack  
Pan Insert  
Cookpot/Rinse Tank Top Connecting Strip  
Rinse Basket  
Chain Restraint Kit  
Caster without Brake, 5-Inch (includes mounting hardware)  
Caster with Brake, 5-Inch (includes mounting hardware)  
6-19  
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BASKET LIFT COMPONENTS  
6-20  
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ITEM  
1
PART #  
823-2007  
910-7420  
911-7417  
912-7417  
900-7421  
826-1363  
902-1927  
901-1927  
809-0247  
809-0508  
810-0194  
809-0047  
809-0082  
810-0045  
807-0108  
900-7416  
809-0113  
809-0050  
812-0138  
807-0240  
809-0097  
826-1358  
810-0052  
809-0194  
809-0196  
809-0063  
826-1381  
910-4525  
809-0155  
826-1370  
809-0076  
920-6076  
810-0170  
810-0192  
809-0127  
809-0719  
900-7418  
900-7419  
807-0124  
810-0220  
COMPONENT  
Arms, Basket Lift  
Top, Basket Lift Enclosure  
2
3
4
5
6
7
8
9
Side, Basket Lift Enclosure Right  
Side, Basket Lift Enclosure Left  
Support, Basket Lift Rod Bushing  
Screw, 8-32 x ½-inch Slotted Truss Head (Pkg of 25)  
Bracket, Left Basket Lift Roller  
Bracket, Right Basket Lift Roller  
Nut, 8-32 Hex Keps  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
Bolt, ¼ -20 x 1 ¼-inch Hex Head SS  
Roller, Basket Lift  
Nut, ¼-20 SS Hex Cap  
Ring, ¾-inch Truarc  
Bushing, Basket Lift Rod  
Motor, 240VAC Basket Lift  
Mount, Basket Lift Motor  
Screw, 8-32 x 1 ½-inch Slotted Truss Head  
Nut, 8-32 Hex  
Insulation, Motor Mount (Fishpaper)  
Microswitch  
Screw, 6-32 x 1-inch Slotted Truss Head  
Nut, 6-32 Hex (Pkg of 25)  
Cam (Bellcrank), Basket Lift  
Washer, 5/16-inch SAE Flat  
Washer, -inch SAE Flat  
Nut, Jam 3/8-16 Hex  
Washer, ½-inch ID x -inch OD Nylatron Flat (Pkg of 10)  
Bar (Link), Basket Lift Synchronizing  
Screw, 5/16-18 x -inch Leveling  
Screw, ¼-20 x 1 ¼-inch Slotted Round Head (Pkg of 10)  
Nut, ¼-20 x ¾-inch Expansion  
Link, Basket Lift  
Pin, ¼-inch x -inch Spring Dowel  
Rod, 19 -inch Basket Lift  
Screw, ¼-20 x ½-inch Slotted Round Head  
Screw, #10 x ½-inch 410SS  
Panel, Upper Basket Lift Rear  
Panel, Lower Basket Lift Rear  
Bushing, Heyco  
Spacer, Tubular, .493-inch OD  
6-21  
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CABINETRY  
6-22  
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ITEM  
PART #  
210-0815  
806-5209  
210-0816  
900-7198  
900-1552  
900-7389  
900-7390  
900-7391  
COMPONENT  
1
*
2
3
4
5
6
7
8
Channel, Front or Rear Base  
Leg Pad Assembly (on bottom of Item 1, for mounting casters)  
Channel, Side Base  
Post, Door  
Gusset (Corner Brace)  
Brace, Top Rear  
Brace, Top Front  
Divider, Cabinet  
Side, Left or Right Cabinet  
Stainless Steel  
910-7377  
900-7377  
900-7422  
826-1374  
900-1750  
826-1371  
900-4645  
210-0007  
210-0215  
809-0740  
810-1838  
809-0200  
809-0063  
824-0801  
806-5487  
823-2946  
806-9744  
810-1402  
809-0266  
810-1508  
210-0817  
210-0818  
910-4831  
809-0508  
810-0374  
810-0194  
809-0190  
809-0047  
809-0127  
803-0028  
809-0171  
826-1351  
Cold Rolled Steel (Painted)  
Back, Cabinet  
Screw, #10 x ½-inch Hex Washer Head (large cabinet screw) (Pkg of 25)  
Panel, Plumbing Access  
Screw, #8 x ½-inch Hex Head (access panel screw)  
Shield, Heat  
Backsplash  
Plate, Faucet Mounting  
Screw, #10 x ½-inch Phillips Truss Head (faucet plate and topcap screw)  
Rod, Basket Pivot  
Washer, ½-inch Flat  
Nut, -16 Jam  
Topcap  
Frame, Control Panel  
Panel, Control  
Door Assembly, Left or Right (does not include handle or hinges)  
Handle, Wire Form Door  
Screw, #10 x ½-inch Phillips Truss Head (door panel and handle screw)  
Hinge, Universal Door  
Shield, Left Moisture  
Shield, Right Moisture  
Bracket, Basket Lift Roller  
Bolt, ¼-20 x 1 ¼-inch Hex Head  
Spacer, Basket Lift Roller Tubular  
Roller, Basket Lift  
Washer, ¼-inch SS Flat  
Nut, ¼-20 Hex Head Cap  
Screw, ¼-20 x ½-inch Slotted Round Head  
Hanger, Basket (for wire-form hanger use 810-2229)  
Thumbscrew, Basket Hanger  
Retainer, ¼-20 Nut (Nutsert) (Pkg of 10)  
9
*
10  
*
11  
12  
13  
*
14  
15  
16  
17  
18  
19  
20  
21  
*
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
* Not illustrated.  
6-23  
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COOKPOT, RINSE TANK,  
AND DRAIN COMPONENTS  
6-24  
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ITEM  
1
PART #  
COMPONENT  
823-2937SP Cookpot Assembly (for 17EMCS (McDonald’s), use 823-3827SP)  
823-1994SP Rinse Tank Assembly  
2
3
806-7552SP Water Level Sensor Assembly  
4
*
5
6
7
8
9
900-5045  
816-0152  
900-1762  
826-1376  
807-3333  
210-0681  
807-2466  
807-3814  
810-0976  
N/A  
809-0047  
813-0451  
813-0453  
813-0148  
813-0070  
813-0400  
813-0391  
813-0394  
813-0146  
813-0518  
813-0395  
813-0144  
813-0554  
814-0047  
910-9527  
810-1825  
823-2022  
910-2042  
910-5214  
910-2097  
809-0769  
809-0204  
809-0063  
Retainer, Cookpot Front Insulation  
Insulation, Cookpot Front (behind Item 4)  
Retainer, Insulation  
Nut, 10-32 Hex Head Keps (Pkg of 10)  
Probe, Temperature  
Guard, Temperature Probe  
Thermostat, High-Limit  
Element, 208V 8.625kW (for 230V, use 807-3815; for 240V, use 807-3816)  
Nozzle  
Guard, Water Level Sensor (part discontinued; no longer used)  
Nut, ¼-20 Cap (secures Item 12 on units built before February 2001)  
Nipple, 1 ¼-inch NPT x 12-inch Chromed Brass  
Nut, 1 ¼-inch NPT Chromed Stainless Steel Slip  
Nipple, 1 ¼-inch NPT x 6 ¼-inch NPT  
Elbow, 1 ¼-inch NPT 90º  
Nipple, 1 ¼-inch NPT x 2-inch  
Nipple, 1 ¼-inch NPT Close (connects cookpot drain valve and Item 19)  
Tee, 1 ¼-inch NPT  
Nipple, 1 ¼-inch NPT x 4 ¼-inch  
Nipple, 1 ¼-inch NPT x 4-inch  
Union, 1 ¼-inch NPT  
Nipple, 1 ¼-inch NPT x 3 ¾-inch  
Nipple, 1 ¼-inch NPT x 7-inch  
Sleeve, Red Drain Valve Handle  
Handle, Drain Valve  
10  
11  
12  
13  
14  
15  
16  
17  
18  
*
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
*
Valve, 1 ¼-inch NPT Drain  
Strainer  
Clamp, Element  
Support, Element  
Bracket, High-Limit  
Screw, #8 X -inch S/S Hex Washer Slot Head  
Washer, Teflon (fits between Item 10 and inside face of Cookpot)  
Nut, -16 Jam (secures Drain Valve Handle to Drain Valve)  
*
* Not illustrated.  
6-25  
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ELECTRONICS  
20  
21  
7
8
6
18  
24  
23  
31  
32  
34  
36  
16  
30  
17  
19  
22  
15  
25  
1
33  
26  
2
3
4
13  
12  
14  
5
10  
11  
9
35  
27  
28  
29  
21  
37  
1
2
1C BLK  
2C BLK  
3C BLK  
4C BLK  
5C BLK  
6C BLK  
7C BLU  
8C WHT  
9C BLU  
10C BLK  
11C BLK  
12C BLK  
1
2
21C ORG  
22C GRN/YLW  
23C BRN  
1
2
3
3
3
4
4
24C ORG  
4
5
5
25C ORG  
5
6
6
26C RED  
6
7
7
7
38  
39  
8
8
28C BRN  
30C RED  
32C BRN  
8
9
9
9
10  
11  
12  
13  
14  
15  
10  
11  
12  
13  
14  
15  
10  
11  
12  
13  
14  
15  
15C WHT  
1H BLK  
1H BLK  
2H BLK  
3H BLK  
4H BLK  
5H BLK  
6H BLK  
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
2H BLK  
3H BLK  
4H BLK  
5H BLK  
6H BLK  
41  
40  
41C WHT  
42C WHT  
43C BLK  
51C WHT  
52C WHT  
53C BLK  
1
1
2
3
4
5
6
2
3
4
5
6
42  
43  
6-26  
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ITEM  
*
PART #  
106-0385  
824-0856  
807-1555  
807-1308  
809-0328  
809-0237  
807-0680  
807-3996  
815-0554  
807-0037  
809-0096  
807-1396  
809-0102  
809-0247  
807-2082  
COMPONENT  
Computer, 17ECS  
*
1
2
3
4
5
6
*
Starch Shield (mounts to back of control panel to protect computer)  
Fuse, 5 Amp  
Holder, Fuse  
Screw, 4-40 x ¼-inch Slotted Pan Head  
Nut, 4-40 Hex Head Keps  
Transformer, 208-240VAC/24VAC 50/60Hz 43VA  
Relay, 75 Amp 280V SPST-NO Solid State  
Compound, Heatsink (GC Thorsen 10-8109)  
Tab, Faston 6.35 (.250) Series  
Screw, 6-32 x -inch Binding Slotted Head  
Relay, 24VDC SPDT  
Screw, 8-32 x -inch Slotted Truss Head  
Nut, 8-32 Hex Head Keps  
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
Switch, Non-Illuminated Rocker  
802-1793A Label, ON/OFF  
810-1202  
807-2464  
807-0070  
Contactor, 3 Pole 600VAC 40 Amp  
Block, Delta Power  
Terminal, Ground Lug  
802-0742B Label, Ground  
807-2749  
900-2752  
900-5895  
809-0359  
200-0008  
900-5785  
900-8239  
809-0117  
200-0180  
200-0181  
826-1374  
900-5445  
200-0001  
807-0804  
807-0875  
807-2135  
807-2136  
807-2137  
807-2138  
806-3660  
106-0144  
106-0158  
106-0157  
106-0156  
106-0159  
106-0160  
Heatsink  
Plate, Cordset  
Top, Triac Contactor Box  
Screw, #8 x ¼-inch Slotted Hex Washer Head  
Box, Triac Contactor  
Rear, Triac Contactor Box  
Rear, Split Triac Contactor Box  
Screw, 10-32 x -inch Slotted Truss Head  
Brace, Contactor Box Rear  
Brace, Contactor Box Front  
Screw, #10 x ½-inch Hex Head  
Cover, Contactor Box Front  
Bracket, Connector  
Connector, 15-pin Male  
Connector, 15-pin Female (Panel Mount)  
Connector, 6-pin High-Amp Male  
Connector, 6-pin High-Amp Female  
Connector, 9-pin High-Amp Male  
Connector, 9-pin High-Amp Female  
Sound Device, High-Output  
Harness, Computer to Contactor Box 15-pin Wiring  
Harness, Contactor Box Internal 15-pin Wiring  
Harness, Element to Contactor 9-pin Wiring  
Harness, Element to Contactor 6-pin Wiring  
Harness, Basket Lift Relay 6-pin Wiring  
Harness, Basket Lift to Contactor Box 6-pin Wiring  
* Not illustrated.  
6-27  
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WATER SUPPLY SYSTEM COMPONENTS  
14  
11  
13  
10  
12  
1
4
7
8
6
2
3
9
4
5
ITEM  
PART #  
810-0907  
910-2513  
806-5565  
813-0302  
813-0472  
900-1905  
813-0022  
809-0454  
810-1208  
900-1898  
813-0449  
813-0448  
813-0473  
813-0412  
826-1132  
COMPONENT  
Elbow, -inch NPT Compression  
Tubing, Solenoid Valve to Cookpot -inch Stainless Steel  
Valve Assembly, 24VAC 60Hz Solenoid  
Elbow, -inch Tube to ¼-inch NPT 90º Brass Male  
Nipple, ¼-inch NPT x 2.5-inch Brass  
Mount, Solenoid Valve  
Nipple, ½-inch NPT x Close  
Nut, ½-inch Conduit  
Valve, Pressure Regulator  
Tube, -inch Water Line  
Tee, ¼-inch NPT Brass  
Elbow, ¼-inch NPT 90º Brass  
Nipple, ¼-inch NPT x 4-inch Brass  
Faucet, Double Jointed Pantry  
Kit, Faucet Repair (contains two valve assemblies)  
1
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
*
* Not illustrated.  
6-28  
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6.6  
Wiring Diagram (17ECS)  
LINE  
LOAD  
8
7 9  
6
4
5
2
1
3
6
4
5
2
1
3
R
L
6-29  
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6.7  
Wiring Diagrams (17EMCS)  
6-30  
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6-31  
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ELECTRIC COOKER MODELS 17EC, 17ECS, ESW AND EWBS  
CHAPTER 7: ESW & EWBS SERVICE PROCEDURES & PARTS  
7.1  
Functional Description  
The ESW series was the predecessor to the EWBS series. Both cookers are very similar in  
construction and function. The cookers in the ESW series have rocker-switch controls only. These  
cookers were configured as single units or as batteries of two units. The primary difference between  
the two configurations is in the piping of the Autofill water supply system and the lack of the basket  
lift and computer options on ESW units.  
Cookers in the EWBS series may be configured with computer controls or with the rocker-switch  
controls as used on the ESW cookers. E1WBS models consist of a single cooker. E2WBS models  
consist of two single units battered together.  
All models feature a 16.5-gallon (62.5-liter) stainless steel cookpot. The water in the cookpot is  
heated by a 13-kilowatt heating element. Optional features include a swing-away jointed faucet and  
automatic filling and skimming features (Autofill and Autoskim).  
Units with Manual Controls (rocker-switches and a thermostat)  
When the POWER switch is placed in the ON position, the white POWER indicator next to the  
switch illuminates. If the red TROUBLE indicator illuminates at any time, there is a problem with  
the high-limit thermostat. The unit will not heat until the problem with the high-limit thermostat has  
been resolved. Anytime the POWER switch is in the ON position, logic circuits in the interface  
board check for the presence of water in the cookpot. These circuits look for grounding of the water  
level sensors caused by their contact with water in the cookpot.  
If the interface board senses that the cookpot is not full, (i.e., the upper water level sensor is not in  
contact with water) it signals the normally closed solenoid valve on the water supply line to open.  
When the interface board senses that water level in the cookpot is full, (i.e., water contacts the upper  
water-level sensor), it signals the solenoid valve to close. Anytime the water level in the cookpot  
drops below the upper water-level sensor, the interface board signals the solenoid valve to open to  
refill the cookpot to the proper level.  
When the HEAT CYCLE switch is placed in either the BOIL or the SIMMER position, if water is in  
contact with the lower water level sensor, the interface board signals the contactor coil to close,  
energizing the heating element. If the switch is placed in the SIMMER position, the interface board  
closes or opens the contactor coil (and thus energizes or de-energizes the element) to maintain the  
water in the cookpot at the temperature set with the thermostat knob. If the switch is placed in the  
BOIL mode, the element remains energized until the switch is placed in the IDLE or the SIMMER  
mode. If the switch is placed in the IDLE mode, power is supplied to all components of the unit  
except the heating element. The Autofill feature, the faucet switch, and the skim switch are  
functional anytime the power switch is in the ON position, regardless of the position of the heat  
cycle switch.  
7-1  
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NOTE: The cooker has a high-limit safety. If the water in the cookpot falls below the low-water-  
level sensor but the sensor remains grounded for whatever reason (thereby allowing the element to  
continue to heat), the high-limit switch will open when the element temperature reaches 400 ±15ºF.  
This cuts off power to the element.  
Units with Computer Controls  
When the computer POWER switch is pressed, a logic circuit in the computer checks the water level  
in the cookpot. A normally closed solenoid valve on the water supply line automatically opens if the  
upper water-level sensor is not grounded by contact with water in the cookpot. Water will continue  
to be added until the upper water level sensor is grounded by contact with water in the cookpot. If  
there is sufficient water in the cookpot to cover the heating element (i.e., the lower water level sensor  
is grounded by contact with water in the cookpot), the computer signals the contactor coil to close,  
thereby energizing the heating element. If the temperature of the water in the cookpot is below the  
cooking setpoint temperature programmed into the computer, -ºlo appears in the computer’s LED  
display. If the temperature of the water in the cookpot is within 11ºF (6ºC) of the programmed  
setpoint, “- - - -” appears in the computer’s LED display.  
If the SIMMER mode is selected by pressing the R button, logic circuits in the computer monitor  
the temperature of the water and cycle power to the element on and off to maintain the temperature  
at the setpoint programmed into the computer. (See Chapter 3 for instructions on adjusting the  
setpoint.) If the BOIL mode is selected by pressing the L button, the heating element remains  
continuously energized until the SIMMER mode is again selected.  
NOTE: The cooker has a high-limit safety. If the water in the cookpot falls below the low-water-  
level sensor but the sensor remains grounded for whatever reason (thereby allowing the element to  
continue to heat), the high-limit switch will open when the element temperature reaches 400 ±15ºF.  
This cuts off power to the element.  
The Autoskim feature is activated by placing the SKIM switch in the ON position. When the feature  
is activated, a logic circuit in the computer automatically opens the solenoid valve in the water  
supply line for three seconds every minute until the option is turned off by placing the switch in the  
OFF position.  
On units equipped with faucets, the faucet is turned on by placing the FAUCET switch in the ON  
position. This opens a dedicated normally closed solenoid valve on the faucet water line. The  
solenoid valve remains open until the switch is placed in the OFF position.  
When a product button is pressed to initiate a cooking cycle, the programmed cook time appears in  
the LED display and begins to count down. When the specified cook time has elapsed, an audible  
alarm sounds and the associated product button flashes. Simultaneously, logic circuits in the  
computer activate the appropriate basket lift motor, lowering the basket into the cookpot. As the  
motor drives the basket lift arm down, a cam attached to the motor eventually loses contact with a  
roller-activated microswitch and power to the motors is cut. When the computer times out, logic  
circuits reverse the switch positions so that the motor circuit is again completed and the motor is  
restarted, raising the basket from the cookpot. At the fully raised position, the cam again makes  
contact with the microswitch, cutting power to the motor and stopping the lift in the up position.  
7-2  
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7.2  
Accessing Equipment for Servicing  
DANGER  
Moving this equipment while it is filled with hot water may cause spilling or  
splattering of the hot water. Always drain the cookpot before attempting to relocate  
this equipment for servicing.  
1. Disconnect the unit from the electrical power supply and from the water supply.  
2. Remove any attached restraining devices.  
3. Relocate the unit for service accessibility.  
4. After servicing is complete, reconnect the unit to the water supply, reattach restraining devices,  
and reconnect the unit to the electrical power supply.  
7.3  
Replacing Equipment Components  
Replacing the Computer  
7.3.1  
See Section 5.3.  
7.3.2  
Replacing Electronic Components Other than the Computer  
1. Drain the cookpot and disconnect the cooker from the electrical power supply.  
2. Remove the cover from the component box. Refer to the illustration below to locate the  
component to be replaced.  
Power Block  
24V Transformer (units w/Basket Lifts only)  
Contactor  
24V Transformer (all units)  
3. On the component to be replaced, make a note of the wiring connection points.  
4. Disconnect the wires and remove the failed component. Install the replacement component and  
reconnect the wiring in accordance with the notes made in Step 3 or with the wiring diagram on  
the door of the unit.  
5. Replace the component box cover, being sure to reconnect the ground wire. Reconnect the  
cooker to the electrical power supply.  
7-3  
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7.3.3  
Replacing the Heating Element  
1. Drain the cookpot and disconnect the cooker from the electrical power supply. Disconnect the  
unit from the water supply at the rear of the cooker. Remove the basket lift arms from the unit.  
2. Reposition the cooker to allow clear access to the rear of the unit. Remove the cabinet back (on  
units with basket lifts, remove all three back panels).  
3. Unplug the 6-pin element connector from the rear of the  
contactor box. Depress the locking tabs on each side of the  
connector and extend it to release the element leads (see  
photo at right). Pull each of the leads out of the connector,  
being careful not to damage the connector in the process.  
4. If the bundle of element leads is enclosed in a fiberglass  
insulating sheath, cut the wire ties securing the sheath in  
place, and remove and discard it; it is no longer required.  
Inside the cookpot, cut the metal wire ties that secure the  
high-limit thermostat to the element, being careful not to  
bend the thermostat in the process.  
5. Remove the brass nuts that secure the element in the cookpot and lift the failed element from the  
cookpot. Recover the Teflon washers from the failed element for use on the replacement.  
Remove these nuts to dismount  
element from cookpot.  
Standoffs  
6. Position the replacement element in the cookpot with the standoffs on the bottom of the cookpot.  
Thread the element leads through the Teflon washers recovered from the failed element. Secure  
the element in place with the nuts removed in Step 5.  
7. Secure the high-limit thermostat against the inside of the leg of the element with two metal wire  
ties.  
8. Insert the pins on the element leads into the element connector in accordance with the illustration  
on the following page. Each element lead is marked with a number that corresponds to the hole  
in the connector into which it should be inserted. The insulation on the lead will be flush with  
the face of the plug when properly positioned. When all leads are positioned correctly, close the  
connector and verify that the tabs are locked in place.  
7-4  
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Hole 6  
Lead 1  
Note D-shaped pin and  
"pip" identifying Hole 1.  
9. Bundle all six element leads together and secure with plastic wire ties close to the element and  
connector, and in the middle.  
10. Plug the connector into the contactor box. Reverse Steps 1 and 2 to complete the procedure.  
7.3.4  
Replacing the High-Limit Thermostat  
1. Drain the cookpot and disconnect the cooker from the electrical power supply. Disconnect the  
unit from the water supply at the rear of the cooker. If the unit is equipped with basket lifts,  
remove the basket lift arms. Cut the metal wire ties securing the thermostat tube to the element.  
2. Reposition the cooker to allow clear access to the rear of the unit. Remove the cabinet back (on  
units with basket lifts, remove all three back panels).  
3. At the rear of the cookpot, loosen the small compression nut, then unscrew the large fitting from  
the cookpot. Pull the thermostat tube out through the rear of the cookpot.  
Loosen the small  
compression nut first.  
Unscrew the large fitting  
only after loosening the  
small compression nut.  
4. Detach the high-limit thermostat leads (5C and 8C) from the thermostat. Remove the two screws  
securing the thermostat to the mounting bracket and remove the thermostat assembly from the  
cabinet. (NOTE: It is not necessary to remove the bracket.)  
5. Loosen the small compression nut in the large fitting on the replacement thermostat so that the  
large fitting will move freely on the capillary tube (the thin, flexible tube). Carefully insert the  
replacement thermostat into the cookpot, being careful not to bend the thermostat tube. Position  
the tube along the inside of the left leg of the element (as viewed from the front of the cooker)  
and secure it in place with two metal wire ties. Apply thread sealer to the large fitting and screw  
the fitting securely into the cookpot. When the large fitting is tight, pull gently on the capillary  
tube to remove any slack, then screw the small compression nut into the large fitting and tighten.  
7-5  
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6. Coil the capillary tube as necessary to achieve a neat installation and attach the terminal block to  
the mounting bracket using the screws removed in Step 4. Connect thermostat lead 5C (black) to  
the normally closed (NC) terminal and 8C (white) to the common (C) terminal.  
Common (C) Terminal  
(Note open side.)  
Normally Closed (NC) Terminal  
(Note closed side.)  
7. Reverse Steps 1 and 2 to complete the procedure.  
7.3.5 Replacing a Water-Level Sensor  
Drain the cookpot and disconnect the cooker from the electrical power supply. Disconnect the  
sensor lead from the sensor, remove the nuts securing the sensor in place, and remove the sensor.  
Install the replacement sensor as illustrated below and reconnect the lead.  
Insulator must seat in  
hole before nut is  
tightened.  
Inside of cookpot.  
7.3.6  
Replacing the Operating Thermostat or Temperature Probe  
Units with Manual (Thermostat) Controls  
1. Drain the cookpot and disconnect the cooker from the electrical power supply.  
2. Disconnect the rocker-switch wires from the terminals of the thermostat body.  
3. Loosen the Allen screw in the thermostat control knob and slip the knob off the thermostat shaft.  
Remove the two screws securing the thermostat body to the mounting bracket and remove the  
thermostat body from the mounting bracket.  
4. At the cookpot, loosen the small nut in the center of the temperature probe fitting, then unscrew  
the fitting from the cookpot. Inside the cookpot, remove the probe cover, push the probe out of  
its retaining bracket, and withdraw the probe from the cookpot.  
5. Verify that the small nut in the center of the replacement temperature probe fitting is loose and  
that the fitting spins easily around the capillary tube. Pass the thermostat bulb through the hole  
in the cookpot and position it under the lower portion of the retaining bracket.  
7-6  
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6. Carefully work any slack in the capillary tube back out of the hole in the cookpot. Apply thread  
sealer to the threads of the replacement temperature probe fitting and screw the fitting into the  
cookpot. When the fitting is tight, verify that all slack in the capillary has been worked back  
out of the cookpot and that the bulb is correctly positioned under the lower portion of the  
retaining bracket. Then, and only then, tighten the small nut in the center of the fitting. NOTE:  
Tightening the small nut crimps the internal compression fitting onto the capillary and  
prevents any further movement of the capillary through the large fitting.  
Tighten the small  
compression nut last.  
Tighten the large fitting  
before tightening the  
small compression nut.  
7. Position the thermostat body in the mounting bracket with the terminals to the left and reinstall  
the two screws removed in Step 3. Reinstall the thermostat knob.  
8. Reconnect rocker-switch wires 20C and 35C to the lower terminal of the thermostat body;  
reconnect wire 15C to the top terminal. Reinstall the probe cover to complete the procedure.  
Attach wire15C here.  
Attach wires 20C and 35C here.  
Units with Computer Controls  
1. Drain the cookpot and disconnect the cooker from the electrical power supply.  
2. Remove the screws from the upper corners of the control panel and open the panel by allowing it  
to swing downward.  
3. Disconnect the 12-pin connector from the interface board and, using a pin pusher, push out the  
temperature probe leads from holes 6 and 8 on the connector.  
4. Remove the temperature probe by unscrewing it from the front of the cookpot.  
5. Apply thread sealer to the replacement probe and screw it securely into the cookpot.  
6. Insert the probe leads into holes 6 and 8 of the 12-pin connector (there is no polarity; either lead  
may be inserted into either hole [see illustration at top of next page]). Pull gently on each lead to  
ensure it is firmly seated.  
7-7  
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Hole 8  
Note D-shaped pin and  
rib identifying Hole 1.  
Hole 6  
7. Reattach the 12-pin connector to the interface board, close the control panel, and replace the two  
screws removed in Step 2.  
7.3.7  
Replacing the Pressure Regulator or Solenoid Valve  
1. Drain the cookpot and disconnect the cooker from the electrical power supply. If necessary,  
reposition the cooker to allow free access to the component to be replaced. Turn off or  
disconnect the water supply to the cooker. If replacing an Autofill system pressure regulator or  
solenoid valve on a unit equipped with basket lifts, the basket lift upper rear panel must be  
removed.  
2. Loosen the compression fittings on the water lines running to and from the regulator or solenoid  
valve and remove the component from the unit. (NOTE: If the solenoid valve is mounted  
adjacent to the regulator, disconnect the solenoid leads and remove both the regulator and  
solenoid valve from the unit.)  
TYPICAL WATER SUPPLY SYSTEM CONFIGURATIONS  
Double Unit without  
Basket Lifts  
Single Unit without  
Basket Lifts  
Single Unit with  
Basket Lifts  
3. If replacing a regulator, adjust the replacement regulator output pressure to not more than 40 PSI  
(28.15 kg/cm2) before installation in the cooker.  
4. Recover the fittings from the failed component (regulator or solenoid valve) and install them on  
the replacement, using thread sealer on all connections.  
5. Reverse Steps 1 and 2 to complete the procedure, being sure to apply thread sealer to all  
connections.  
7-8  
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7.3.8  
Replacing the Water Faucet  
1. Drain the cookpot and disconnect the cooker from the electrical power supply.  
2. Turn off the water supply to the cooker and disconnect the incoming faucet water line where it  
attaches to the pipe nipple at the pressure regulator. Reposition the cooker to gain clear access to  
the rear of the cooker.  
3. Remove the cabinet back (or, if the unit is equipped with basket lifts, remove the upper rear  
panel).  
4. Disconnect the water supply line at the compression fitting where it attaches to the faucet  
assembly. Remove the large nut to dismount the faucet assembly from the cabinet.  
Remove this nut to dismount  
faucet assembly from cabinet.  
Loosen this nut to separate  
water line from faucet assembly.  
5. Reverse Steps 1-4 to complete the procedure.  
7.3.9  
Replacing a Basket Lift Motor or Microswitch  
1. Disconnect the cooker from the electrical power supply, disconnect the cooker from the  
incoming water supply, and remove the basket lift arms from the lifter rods.  
2. Remove the screws from the upper corners of the control panel and open the panel by allowing it  
to swing downward. Unplug the basket lift wiring harness from the 5-pin connector on the  
interface board.  
3. Reposition the cooker to gain access to the rear. Remove all three panels from the rear of the  
basket lift housing, and disconnect the lifter rods from the lifter cams (bell cranks). Slip the lifter  
rods down and out of the assembly.  
Lifter Rod  
Remove the leveling screw, bushing,  
and washer, then slip the lifter rod down  
and out of the assembly.  
7-9  
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4. Remove the four bolts securing the motor mount to the frame, then remove the motor and mount  
assembly from the unit. NOTE: It is possible to replace a motor or the microswitch without  
removing the motor and mount assembly, but it is much more difficult.  
5. Dismount the motor or microswitch as shown below and install the replacement.  
NOTE: The right motor and microswitch  
dismount in the same way as the left.  
Loosen setscrew in bottom  
of cam (bell crank).  
6. Reverse Steps 1-4 to complete the procedure.  
7.3.10 Replacing the Cookpot  
1. Drain the cookpot and disconnect the unit from the electrical power supply.  
2. If so equipped, remove the faucet assembly from the cooker in accordance with Steps 1-4 of  
Section 7.3.8.  
3. Remove the screws from the upper corners of the control panel and open the panel by swinging it  
downward.  
On units with manual (thermostat) controls:  
a. Disconnect the water level sensor leads at the cookpot terminals. Disconnect all wiring from  
the control panel switches and light, and then remove the control panel from the unit.  
b. Unplug the 4- and 6-pin connectors from the interface board. Disconnect all wiring from the  
terminal block mounted next to the interface board.  
c. Remove the interface board bracket from the unit.  
d. Remove the temperature probe from the cookpot in accordance with Steps 4 through 6 of  
Section 7.3.6 (Units with Manual (Thermostat) Controls).  
e. Remove the thermostat mounting bracket with thermostat attached.  
On units with computer controls:  
a. Disconnect the water level sensor leads at the cookpot terminals. Disconnect all wiring to the  
Skim switch (and to the Faucet switch, if present). Unplug the 15-pin connector from the  
rear of the computer, and then remove the control panel from the unit.  
7-10  
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b. Unplug the 5- and 12-pin connectors from the interface board. Do not disconnect the water  
level sensor leads from the interface board.  
c. Remove the interface board bracket from the unit.  
d. Using a pin pusher, push out the temperature probe leads from holes 6 and 8 on the 12-pin  
connector.  
4. Disconnect the Autofill water supply piping at the cookpot compression fitting.  
5. Remove the screws that secure the topcap to the cabinet and remove the topcap from the unit.  
On double units, remove the cookpot connecting strip.  
6. Remove the screws attaching the standoff brackets to the cookpot.  
Remove these screws  
7. Unplug the element wiring harnesses from the rear of the contactor box. Disconnect the high-  
limit thermostat leads from the thermostat body. Remove the screws securing the backsplash to  
the cabinet and remove the backsplash.  
8. With an assistant, lift the cookpot straight up and out of the cabinet. DO NOT ATTEMPT TO  
REMOVE THE COOKPOT WITHOUT ASSISTANCE!  
9. Invert the cookpot on a suitable work surface and remove the salvageable components (e.g.,  
insulation, element, thermostats, drain plumbing, etc.). Install the recovered components on the  
replacement cookpot or rinse tank, using thread sealer on all connections.  
10. Reverse Steps 1 through 8 to complete the procedure, referring to the wiring diagram on the door  
of the unit or at the end of this chapter when reconnecting wiring.  
7-11  
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7.4  
Troubleshooting  
Problems with this equipment may be grouped into five broad categories:  
1. Failure or malfunction of a 24VAC Power-Supply System component.  
2. Failure or malfunction of a Control System component.  
3. Failure or malfunction of an Autofill/Autoskim System component.  
4. Failure or malfunction of a Water Heating System component.  
5. Failure or malfunction of a Basket Lift System component (on units so equipped).  
Sections 7.4.1 through 7.4.5 briefly explain the functioning of each of the systems mentioned above.  
Section 7.4.6 contains troubleshooting guides that provide systematic procedures to isolate and  
identify the specific source of a problem. Wiring diagrams are located at the end of the chapter.  
7.4.1 How the Power-Supply System Works  
Line voltage is supplied to the system via a power cord that is plugged or hard-wired into the store’s  
electrical service. The power cord is attached to a three-lug power terminal block. One set of three  
wires delivers line voltage from the load side of the block to the line side of the contactor. A second  
set of two wires delivers line voltage to the 24VAC transformer. Line voltage for the heating  
element is delivered from the load side of the contactor through the 6-pin connector on the rear of  
the contactor box. 24VAC for the remaining components is distributed to and from the contactor  
box via the 15-pin connector on the front of the box.  
On units with basket lifts, a separate set of two wires delivers line voltage from the terminal block to  
the basket lift 24VAC transformer. From the transformer, the 24VAC is delivered to the interface  
board via the 12-pin connector on the interface board. Line voltage for one side of the basket-lift-  
motor circuits is delivered directly to the motors from the terminal block via the 15-pin connector on  
the front of the contactor box. Line voltage for the other side of the basket-lift-motor circuits is  
supplied via the basket lift relays mounted on the interface board through the 5-pin connector on the  
interface board. All line and 24VAC power except the line voltage for the elements is distributed to  
and from the contactor box via the 15-pin connector on the front of the box.  
7.4.2 How the Computer Works  
The CM III computer provides the interface between the operator and the system components.  
24VAC from the transformer is supplied through Pin 7 of the 9-pin connector on the interface board.  
The 24VAC is rectified to 12VDC and delivered to the computer via Pins 1 and 3 of the 15-pin  
connector. Internal circuitry senses the water temperature. Depending upon the conditions sensed,  
the computer energizes or de-energizes the heating element (via the contactor coil) to control water  
temperature. The computer also controls the lowering and raising of the basket lifts, and activates an  
audible alarm to signal the operator that a cooking cycle has completed. The computer signals for  
heat via Pin 4 of the 15-pin connector. The temperature probe connects to Pins 13 and 14 of the 15-  
pin connector. The basket lift relays connect to Pins 7 (right) and 9 (left), and the sound device  
connects to Pin 11 of the 15-pin connector.  
7-12  
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7.4.3 How the Autofill and Skim Systems Work  
The heart of the automatic filling (Autofill) system is a normally closed solenoid valve that opens  
when 24VAC is applied as a result of the loss of upper water-level sensor ground. The ground is lost  
when the sensor is not in contact with water in the cookpot. Starch or lime build-up on the sensor  
may keep a ground from forming. Therefore always make sure the sensor is clean and its lead is  
firmly connected to Pin 1 of the 6-pin connector on the interface board (units with manual controls)  
or connector J5 on the interface board (units with computer controls). Also, in order for the ground  
to form, there must be some mineral content in the water (pure water is non-conductive).  
Consequently, the units will not operate with distilled water. If distilled, highly filtered, or purified  
water is used, add -cup of baking soda to the water each time the cookpot is emptied and refilled.  
In units with manual controls, the 24VAC is supplied via Pins 1 and 2 of the 4-pin connector on  
the interface board so long as the upper water-level sensor is not in contact with the water in the  
cookpot. In units with computer controls, 24VAC is continuously supplied to one leg of the  
circuit via Pin 6 of the 15-pin connector on the front of the contactor box. The other leg is supplied  
via Pin 2 of the 12-pin connector on the interface board so long as the upper water-level sensor is not  
in contact with water in the cookpot. In either case, when the water in the cookpot reaches the upper  
water-level sensor, the sensor is grounded. This causes logic circuits in the interface board to cut the  
24VAC to the solenoid, closing the valve.  
If the SKIM switch is placed in the ON position, the logic circuits in the interface board are  
bypassed and 24VAC is applied to the solenoid valve for as long as the switch is left in the ON  
position.  
7.4.4 How the Water Heating System Works  
To prevent energizing the heating elements when there is no water in the cookpot, these units are  
equipped with a low-water-level sensor. This sensor must be grounded by contact with water in the  
cookpot before the control circuitry will apply power to the elements. Starch or lime build-up on the  
low-water-level sensor may keep the ground from forming, therefore always make sure the sensor is  
clean and its lead is firmly connected to J5 on the interface board. In order for the ground to form,  
there must be some mineral content in the water (pure water is non-conductive). Consequently, the  
units will not operate with distilled water. If distilled, highly filtered, or purified water is used, add  
-cup of baking soda to the water each time the cookpot is emptied and refilled.  
In addition to the low-water-level sensor discussed above, the water heating system has six more  
parts: the high-limit thermostat, the temperature probe, the contactor, the element, and a HEAT  
CYCLE switch and manual thermostat, or a computer.  
The high-limit thermostat functions as a normally closed switch. If the water in the cookpot falls  
below the low-water-level sensor but the sensor remains grounded (for whatever reason), the high-  
limit switch will open when the element temperature reaches 400ºF ±15 (204ºC ± 9). This cuts  
power to the contactor coil and thus to the element.  
The temperature probe is used only when the unit is in the simmer mode. When the operator  
selects the simmer mode, logic circuits in the on the interface board or in the computer monitor the  
temperature of the water and cycle power to the element (via the contactor coil) on and off as  
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required to maintain the temperature at the setpoint programmed into the computer or set on the  
thermostat knob.  
The contactor is the terminal block to which the element leads are connected and where actual  
contact is made between the leads and the line voltage. Built into the contactor is a 24VAC coil that  
energizes when signaled by the computer or interface board that the water temperature is below the  
setpoint. When it energizes, contact is made between the incoming line voltage and the element  
leads, and line voltage is supplied to the element.  
The element is a resistive heating device. That is, when voltage is applied to the element, it gets  
very hot due to its resistance to current flow through it. The heat generated is transferred directly to  
the water in which the element is immersed.  
In units with manual controls, the three-position HEAT CYCLE switch controls how power is  
supplied to the element. When the switch is in the:  
IDLE position, no power is supplied to the element at any time.  
BOIL position, power is supplied to the element continuously until the switch is placed in  
another position.  
SIMMER position, power to the element cycles on if the water temperature is below the  
temperature indicated by the thermostat knob. When the temperature reaches that indicated  
by the thermostat knob, power to the element cycles off. This process continues until the  
switch is placed in another position.  
In units equipped with a computer, the computer is the interface between the operator and the other  
components of the equipment. It controls the application of line voltage to the heating element via  
the contactor. There are two modes of operation:  
Simmer Mode, the signal from the computer is continuos and line voltage is applied to the  
elements until the simmer setpoint programmed into the computer is reached, at which time the  
signal ceases.  
Boil Mode, the signal from the computer is continuous ceasing only when the unit is turned off  
or placed in the simmer mode.  
7.4.5 How the Basket Lift System Works  
When a product button is pressed to start the cooking cycle, logic circuits in the computer activate  
the appropriate basket lift motor, lowering the basket into the cookpot. As the motor drives the  
basket lift rod down, a cam attached to the motor eventually loses contact with a roller-activated  
microswitch and power to the motor is cut. When the computer times out, logic circuits reverse the  
switch positions so that the motor circuit is again completed and the motor is restarted, raising the  
basket from the cookpot. At the fully raised position, the cam again makes contact with the  
microswitch, cutting power to the motor and stopping the lift in the up position.  
7-14  
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7.4.6 Technician Troubleshooting Guides  
TROUBLESHOOTING THE 24VAC POWER SUPPLY SYSTEM  
Verify that the power cord is  
properly connected to the  
electrical service and that  
the circuit breaker is not  
tripped.  
The primary indicator of a  
problem with the 24VAC  
Power Supply System is a  
failure of the power light to  
i l l u m i n a t e w h e n t h e  
POWER switch is placed  
in the ON position or the  
failure of the computer to  
a c t i v a t e w h e n t h e  
computer ON/OFF switch  
is pressed.  
On units with manual  
controls, place the  
POWER switch in the  
ON position.  
On units with computer  
controls, place the  
ON/OFF switch in the  
ON position.  
Was there an  
audible snap from the  
contactor indicating the  
coil energized?  
24VAC Power Supply  
Yes  
System is OK.  
No  
Is 24VAC present  
across Pins 4, 5, and 6  
of the 15-pin connector  
on the front of the  
Causes are broken or loose wiring  
or a failed contactor. If wiring and  
connections are verified to be intact,  
replace contactor.  
Yes  
contactor box?  
No  
In units with manual controls, verify the  
continuity of the POWER switch in the ON  
position. Replace switch as required.  
If the switch is OK, causes are broken  
or loose wiring. Check connections and  
replace wiring as required.  
Is line voltage  
present on the line side of  
the transformer?  
Is 24VAC  
present on the load side of  
the transformer?  
Yes  
Yes  
No  
No  
Transformer has  
failed. Replace.  
Cause is loose or broken wiring,  
or the electrical service circuit is  
dead.  
7-15  
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TROUBLESHOOTING THE AUTOFILL SYSTEM  
Verify that unit is connected to the  
water supply and that water supply  
is turned on.  
Drain the water in the cookpot to a  
level below the upper water-level  
sensor.  
Place the POWER switch in the  
ON position.  
In units with computers, press the  
computer ON/OFF switch.  
Remove the water-  
level sensor guard  
and thoroughly clean  
the sensors.  
Did unit  
No  
begin to fill?  
Is 24VAC present on  
Pins 1 and 2 of the IFB  
4-pin connector (manual controls)  
or  
Check sensor and wiring.  
If they are NOT grounded,  
the IFB has failed. Replace.  
Did unit  
begin to fill?  
No  
No  
Pin 2 of the IFB 12-pin  
connector (computer  
controls)?  
If they ARE grounded, repair  
or replace as required.  
Yes  
Yes  
Check connections and wiring  
to solenoid valve. If wiring and  
connections are intact, the valve  
has failed. Replace.  
Check sensor and wiring.  
If they ARE grounded,  
the IFB has failed. Replace.  
Is 0 voltage present  
on Pins 1 and 2 of the IFB  
4-pin connector (manual controls)  
or  
Did unit  
shut off when water  
reached the upper water-level  
sensor?  
No  
No  
If they are NOT grounded,  
clean, repair or replace as  
required.  
Pin 2 of the IFB 12-pin  
connector (computer  
controls)?  
Yes  
Yes  
Solenoid valve has  
failed. Replace.  
Autofill system is OK.  
7-16  
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TROUBLESHOOTING THE WATER HEATING SYSTEM  
Each of the following checks is to be performed with the unit connected to the  
electrical power supply, with the unit ON and calling for heat, and with at least  
enough water in the cookpot to cover the lower water-level sensor.  
CHECKING  
THE TEMPERATURE  
PROBE  
(on units with computers  
because water boils in  
Simmer Mode or water is  
too cool in Simmer Mode.)  
CHECKING THE  
HIGH-LIMIT  
THERMOSTAT  
Is resistance  
between outside  
terminals  
Check probe resistance between Pins 6  
and 8 on IFB 12-pin connector.  
Resistance should be:  
High-limit has  
failed. Replace.  
No  
1 ohm or less?  
Approx 552 ohms @ 60ºF (16ºC)  
Approx 655 ohms @ 100ºF (38ºC)  
Approx 1000 ohms @ 212ºF (100ºC)  
Check resistance between each pin and  
ground. Resistance on BOTH should be  
2 mega-Ohms or greater.  
Yes  
High-limit is OK.  
Are BOTH readings  
within specification?  
Probe is open or is  
shorted. Replace.  
No  
CHECKING THE  
ELEMENT  
(24VAC Power Supply  
verified to be OK..)  
Yes  
Probe is OK.  
With sufficient water in the cookpot to cover the  
heating element, place the POWER switch in  
the ON position and the CYCLE switch in the  
SIMMER position, OR press the computer ON/  
OFF switch to the ON position.  
Is 24VAC  
present on the  
CYCLE switch  
OR  
on Pin 4 of the 15-pin  
connector on  
the IFB.  
Was there an  
audible snap indicating the  
No  
No  
contactor coil  
energized?  
CHECKING  
THE THERMOSTAT  
(on units with manual  
controls.)  
Probable causes, in  
order of probabilty, are  
failed computer or IFB.  
Yes  
Yes  
Set thermostat knob to OFF position.  
Check resistance across terminals.  
Resistance should be infinite.  
Probable causes,  
in order of probabilty,  
are failed switch or  
contactor.  
Ohm out elements (Pins 1 & 6,  
2 & 5, 3 & 4). If resistance  
is NOT 15 ±3 Ohms, the element  
has failed. Replace.  
Set thermostat to its highest setting.  
Check resistance across terminals.  
Resistance should be less than 1 ohm.  
Thermostat is open or  
is shorted. Replace.  
Are BOTH  
readings correct?  
No  
Yes  
Thermostat  
is OK.  
7-17  
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TROUBLESHOOTING THE BASKET LIFT SYSTEM  
If the basket lift motors are activating, but the basket lift fails to raise  
or lower, or if its movement is erratic, the probable cause is  
jamming or binding of the basket lift rods. Apply a light-weight white  
grease (such as LubriplateTM) to the rods. If this does not correct  
the problem, check for bent or otherwise damaged rods and links,  
and for loose bellcranks.  
TROUBLESHOOTING  
THE BASKET LIFT  
With the basket lift  
in the UP position, is 27-33VDC  
present at Pin 7 or 9 of IFB 15-pin  
connector (0 volts if in DOWN  
position)?  
Computer has failed.  
No  
Replace.  
Yes  
With the basket lift  
in the UP position, is line voltage  
present at the NC (lower) terminal of  
the microswitch (middle terminal if in  
DOWN position)?  
IFB has failed.  
Replace.  
No  
Yes  
With the basket lift in the same  
position as for the previous check, is  
line voltage present at the Common  
terminal of the switch?  
Switch has failed.  
No  
Replace.  
Yes  
Motor has failed.  
Replace.  
7-18  
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7.5  
Parts List  
2
4
3
ACCESSORIES  
1
7
6
5
8
11  
15  
10  
9
12  
14  
13  
ITEM  
PART #  
823-1910  
806-7569  
910-2545  
824-0587  
COMPONENT  
1
2
3
4
5
Basket, Bulk Cooking, Full Size (cannot be used with basket lifts)  
Cover  
Strainer Board  
Cookpot Top Connecting Strip (used on double units only)  
Cup, Single Portion  
803-0018  
803-0260  
823-2754  
910-2766  
810-1008  
810-1463  
803-0155  
803-0234  
803-0233  
826-1117  
826-1118  
826-0900  
803-0259  
803-0218  
Beige  
White  
6
7
8
Basket, Bulk Cooking, Half Size (for use with basket lifts)  
Pan Insert  
Hose, Water Supply, with Quick Disconnect Fittings (Swirl)  
Hose, Water Supply, with Quick Disconnect Fittings  
Basket, Sauce Packet  
9
10  
11  
12  
13  
14  
15  
*
Brush, Probe Cleaning  
Rack, Basket Support  
Caster without Brake, 5-Inch (includes mounting hardware)  
Caster with Brake, 5-Inch (includes mounting hardware)  
Chain Restraint Kit  
Rack, 4 Portion Cups (for use with basket lifts)  
Rack, 9 Portion Cups (cannot be used with basket lifts)  
*
* Not illustrated.  
7-19  
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BASKET LIFT COMPONENTS  
7-20  
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ITEM  
1
PART #  
823-2753  
823-2752  
910-7420  
911-7417  
912-7417  
900-7421  
826-1363  
902-1927  
901-1927  
809-0247  
809-0508  
810-0194  
809-0047  
809-0082  
810-0045  
807-0108  
900-7416  
809-0113  
809-0050  
826-1358  
812-0138  
807-0240  
809-0097  
810-0052  
809-0194  
809-0196  
809-0063  
810-0220  
809-0203  
809-0155  
826-1370  
809-0076  
920-6076  
810-0170  
810-0192  
807-0124  
809-0127  
809-0719  
900-8063  
900-7995  
900-7419  
COMPONENT  
Arm, Right Basket Lift (as viewed from front of unit)  
Arm, Left Basket Lift (as viewed from front of unit)  
Top, Basket Lift Enclosure  
Side, Basket Lift Enclosure Right  
Side, Basket Lift Enclosure Left  
Support, Basket Lift Rod Bushing  
Screw, 8-32 x ½-inch Slotted Truss Head (Pkg of 25)  
Bracket, Left Basket Lift Roller  
Bracket, Right Basket Lift Roller  
Nut, 8-32 Hex Keps  
Bolt, ¼ -20 x 1 ¼-inch Hex Head SS  
Roller, Basket Lift  
Nut, ¼-20 SS Hex Cap  
Ring, ¾-inch Truarc  
Bushing, Basket Lift Rod  
Motor, 240VAC Basket Lift  
Mount, Basket Lift Motor  
Screw, 8-32 x 1 ½-inch Slotted Truss Head  
Nut, 8-32 Hex  
Nut, 6-32 Hex (Pkg of 25)  
Insulation, Motor Mount (Fishpaper)  
Microswitch  
Screw, 6-32 x 1-inch Slotted Truss Head  
Cam (Bellcrank), Basket Lift  
Washer, 5/16-inch SAE Flat  
Washer, -inch SAE Flat  
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
Nut, Jam 3/8-16 Hex  
Spacer, Tubular, .493-inch OD  
Washer, ½-inch ID x -inch OD Nylatron Flat (Pkg of 10)  
Screw, 5/16-18 x -inch Leveling  
Screw, ¼-20 x 1 ¼-inch Slotted Round Head (Pkg of 10)  
Nut, ¼-20 x ¾-inch Expansion  
Link, Basket Lift  
Pin, ¼-inch x -inch Spring Dowel  
Rod, 19 -inch Basket Lift  
Bushing, Heyco  
Screw, ¼-20 x ½-inch Slotted Round Head  
Screw, #10 x ½-inch 410SS  
Panel, Upper Basket Lift Rear  
Panel, Middle Basket Lift Rear  
Panel, Lower Basket Lift Rear  
7-21  
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CABINETRY  
7-22  
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ITEM  
PART #  
COMPONENT  
1
Side, Left or Right Cabinet  
Stainless Steel  
910-7377  
900-7377  
910-2914  
900-5023  
824-0633  
810-0044  
823-2105  
910-8355  
910-8060  
910-8058  
900-1759  
900-4654  
900-1552  
806-5260  
910-7541  
823-2351  
900-2762  
809-0266  
810-1402  
806-3853  
806-4487  
810-1508  
826-1343  
810-1105  
806-5209  
900-7528  
900-4655  
826-1374  
900-8273  
816-0091  
900-4645  
910-5137  
910-3122  
910-0404  
910-4831  
809-0127  
809-0508  
810-0374  
810-0194  
809-0190  
809-0047  
810-2229  
809-0171  
826-1351  
Cold Rolled Steel (Painted)  
Side, Double Unit Inner Cabinet  
Back, Cabinet  
Backsplash (units without basket lifts)  
Plug, -inch (used on units without basket lifts or faucets)  
Backsplash (used on units with basket lifts)  
Cover, Backsplash Top (used on basket lift units without faucet)  
Cover, Backsplash Top (used on basket lift units with faucet)  
Restrictor, Faucet Rotation (used on basket lift units with faucet)  
Bracket, Pot Hold Down  
Brace, Top  
Gusset (Corner Brace)  
Frame, Control Panel  
Topcap  
Topcap, Plate-Width (used on double units only)  
Support, Plate-Width Topcap  
Screw, #10 x ½-inch Phillips Truss Head (door panel and handle screw)  
Handle, Wire Form Door  
Door Assembly, Left or Right (does not include handle or hinges)  
Door Pin Assembly  
Hinge, Universal Door  
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
*
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
*
Spring, Door Hinge (Pkg of 10)  
Magnet, Door  
Leg Pad Assembly  
Channel, Left or Right Side Base  
Channel, Front or Rear Base  
Screw, #10 x ½-inch Washer Hex Head (Pkg of 25)  
Moisture Shield  
Grommet, 1¼-inch Drain  
Shield, Heat  
Plate, Battering (4.7-inch x 1.2-inch with 4 holes)  
Plate, Battering (10-inch x 1.2-inch with 6 holes)  
Plate, Battering (2-inch x 2-inch with 4 holes)  
Bracket, Basket Lift Roller  
Screw, ¼-20 x ½-inch Slotted Round Head (for mounting Item 33)  
Bolt, ¼-20 x 1 ¼-inch Hex Head  
Spacer, Basket Lift Roller Tubular  
Roller, Basket Lift  
Washer, ¼-inch SS Flat  
Nut, ¼-20 Hex Head Cap  
Hanger, Basket (replaced extruded aluminum hanger 803-0028, which is no longer available.)  
Thumbscrew, Basket Hanger  
Retainer, ¼-20 Nut (Nutsert) (Pkg of 10)  
34  
35  
36  
37  
38  
39  
40  
41  
* Not illustrated.  
7-23  
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CONTROL COMPONENTS  
7
5
6
1
2
8
11  
12  
13  
9
14  
3
10  
15  
4
16  
17  
18  
20  
12  
19  
ITEM  
1
PART #  
809-0250  
806-9100  
823-2760  
823-2770  
910-2454  
807-0495  
807-2479  
807-2082  
807-2273  
806-9413  
809-0238  
809-0360  
810-1164  
809-0354  
COMPONENT  
Nut, 6-32 Hex Head Keps  
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
Computer, CM III (for use on EWBS units only)  
Panel, Computer Control with Two Cutouts  
Panel, Computer Control with One Cutout  
Panel, Manual (Thermostat) Control  
Light, Red and White Split, 24V  
Switch, ON-OFF-ON Rocker (Non-Illuminating)  
Switch, ON-OFF Rocker (Non-Illuminating)  
Switch, ON-OFF Rocker (Non-Illuminating)  
Bracket, Interface Board Mounting  
Nut, 4-40 Hex Head  
Screw, #8 x -inch Washer Slotted Hex Head  
Block, Screwless Terminal  
Screw, 4-40 x ¾-inch Slotted Pan Head  
Interface Board  
806-6505  
806-9295  
809-0250  
807-2272  
900-5026  
810-0387  
For use on units with manual (thermostat) controls.  
For use on units with computer.  
Nut, 6-32 Hex Head Keps  
Thermostat, Operating  
Bracket, Thermostat Mounting  
16  
17  
18  
19  
*
Knob, Control  
802-1432C Label, Thermostat Dial (adhesive-backed)  
20  
806-4206  
Probe, Temperature (for use on units with computers)  
* Not illustrated.  
7-24  
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COOKPOT AND DRAIN COMPONENTS  
11  
10  
9
14  
26  
12  
1
6
13  
16  
15  
2
3
22  
17  
4
23  
25  
24  
5
18  
19  
8
7
20  
21  
ITEM  
PART #  
COMPONENT  
1
Cookpot  
823-2392SP  
823-2757SP  
816-0152  
900-5405  
900-1762  
826-1376  
Units with Manual Controls  
Units with Computers  
Insulation, Cookpot Front  
Retainer, Cookpot Front Insulation  
Retainer, Insulation  
Nut, 10-32 Hex Head Keps (Pkg of 10)  
2
3
4
5
6
7
806-7552SP Water-Level Sensor Assembly  
Temperature Sensor  
807-2272  
806-4206  
807-2466  
809-0047  
910-2927  
810-0976  
910-1038  
810-0738  
807-2440  
809-0567  
813-0391  
813-0451  
813-0453  
813-0146  
813-0070  
813-0394  
810-1825  
814-0047  
910-9527  
809-0063  
809-0204  
Operating Thermostat (units with manual controls)  
Temperature Probe (units with computers)  
High-Limit Thermostat  
Nut, ¼-20 Cap  
Cover, Water-Level Sensor  
Nozzle  
Thermostat Guard (units with manual controls)  
Probe Guard (units with computers)  
Element, 208V 13kW Heating  
Tie Wrap, Metal  
Nipple, 1¼-inch NPT Close  
Nipple, 1¼-inch NPT x 12-inch Chromed Brass  
Nut, 1¼-inch NPT Chromed Stainless Steel Slip  
Nipple, 1¼-inch NPT x 4¼-inch  
Elbow, 1¼-inch NPT 90º  
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
Tee, 1¼-inch NPT  
Valve 1¼-inch NPT Drain  
Sleeve, Red Drain Valve Handle  
Handle, Drain Valve  
Nut, -16 Jam  
Washer, Teflon (between element and inside face of cookpot)  
7-25  
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ELECTRONICS  
12  
10  
20  
21  
11  
13  
17  
9
8
4
5
6
22  
15  
7
1
2
3
14  
18  
23  
24  
16  
11  
10  
25  
19  
26  
28  
17  
27  
42C  
59C  
58C  
43C  
27C  
16C  
54C  
55C  
41C  
23C  
25C  
44C  
25C  
44C  
40C  
39C  
14C  
28C  
34C  
22C  
34C  
72C  
38C  
29  
30  
31  
42C  
21C  
41C  
44C  
40C  
39C  
6H  
5H  
4H  
3H  
2H  
1H  
20C  
30C  
72C  
32  
33  
34  
11C  
12C  
10C  
9C  
18C  
3C  
4C  
2C  
1C  
5C  
2C  
7C  
7C  
19C  
35  
36  
37  
7-26  
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ITEM  
1
PART #  
807-0680  
809-0112  
809-0247  
807-0979  
809-0104  
809-0050  
810-1202  
807-2465  
807-0070  
807-2136  
807-0875  
900-5000  
900-5001  
900-5027  
900-5028  
900-0289  
809-0360  
809-0434  
900-5150  
807-0804  
807-0160  
807-0159  
807-2137  
807-2138  
807-2135  
807-0184  
807-3075  
807-2078  
806-9299  
806-9095  
806-9309  
806-8808  
806-9308  
106-0156  
806-8807  
806-9096  
806-9305  
806-9097  
COMPONENT  
Transformer, 208-240VAC/24VAC, 50/60Hz, 43VA  
Screw, 8-32 x 1¼-inch, Slotted Truss Head  
Nut, 8-32 Hex Keps  
Transformer, 208-240VAC/12VAC, 50/60Hz, 20VA (for Basket Lift)  
Screw, 8-32 x ½-inch Slotted Hex Washer Head  
Nut, 8-32 Hex  
Contactor, 3-pole, 600V, 40 Amp  
Power Block  
Terminal, Ground Lug  
Connector, 6-pin High Amp Female (2 x 3)  
Connector, 15-pin Female (3 x 5)  
Back, Contactor Box  
Contactor Box  
Brace, Contactor Box Front  
Brace, Contactor Box Rear  
Bracket, Contactor Box (used with Moisture Shield [Item 27, Page 22])  
Screw, 8-32 x -inch Slotted Hex Washer Head Drill Point  
Screw, 8-32 x -inch Hex Washer Head Machine  
Cover, Contactor Box  
Connector, 15-pin Male (3 x 5)  
Connector, 12-pin Male (3 x 4)  
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
*
Connector, 12-pin Female (3 x 4)  
Connector, 9-pin Male (3 x 3)  
Connector, 9-pin Female (3 x 3)  
Connector, 6-pin High Amp Male (2 x 3)  
Connector, 6-pin Male (1 x 6)  
Connector, 5-pin Male (1 x 5)  
Connector, 4-pin Male (1 x 4)  
Harness, Contactor Box Internal (15-pin female connector with 10 leads)  
Harness, Contactor Box External (15-pin male connector with 6 leads)  
Harness, EWBS Computer (15-pin male connector with 7 leads)  
Harness, Contactor Box Internal (15-pin female connector with 6 leads)  
Harness, EWBS IFB to Components (12-pin male connector with 3 leads)  
Harness, Element to Contactor (6-pin female connector with 6 leads)  
Harness, Element to Contactor (9-pin female connector with 6 leads)  
Harness, ESW Interface Board (6-pin male connector with 6 leads)  
Harness, EWBS Basket Lift (5-pin male connector with 4 leads)  
Harness, ESW/EWBS w/o Basket Lift (4-pin male connector with 4 leads)  
35  
36  
37  
* Not illustrated.  
7-27  
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WATER SUPPLY COMPONENTS  
7-28  
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ITEM  
1
PART #  
810-1208  
806-7551  
813-0513  
910-2513  
812-1292  
812-1293  
910-5149  
910-8011  
910-8012  
813-0507  
810-0907  
900-2915  
900-2917  
900-7991  
900-2916  
900-1905  
809-0454  
813-0472  
813-0471  
813-0450  
813-0448  
810-1025  
813-0495  
COMPONENT  
Valve, Water Pressure Regulator  
Valve Assembly, Solenoid  
Faucet, Double Jointed (with no cutoff valve)  
Tubing, Solenoid Valve to Cookpot  
Tubing, Regulator Valve to Right Solenoid Valve (used in double units)  
Tubing, Regulator Valve to Left Solenoid Valve (used in double units)  
Tubing, Solenoid Valve to Faucet  
Tubing, Regulator Valve to Solenoid Valve (units with basket lifts only)  
Tubing, Solenoid Valve to Faucet (units with basket lifts only)  
Coupling, ¼-inch NPT Brass  
Compression Fitting, -inch NPT to Tubing 90º Elbow  
Bracket, Pressure Regulator Valve (used in double units)  
Brace, Water Inlet (used in double units)  
Bracket, Pressure Regulator Valve (units with basket lifts only)  
Bracket, Pressure Regulator Valve (units without basket lifts only)  
Bracket, Solenoid Valve (units without basket lifts only)  
Nut, ½-inch Conduit  
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
Nipple, ¼-inch NPT x 2.5-inch  
Nipple, ¼-inch NPT x 1.5-inch  
Nipple, ¼-inch NPT x 2.0-inch  
Elbow, 90º ¼-inch NPT  
Compression Fitting, ¼-inch NPT to Tubing Straight  
Tee, ¼-inch NPT Male Branch to ¼-inch NPT Female  
7-29  
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7.6  
Wiring Diagrams  
Units with Manual (Thermostat) Controls  
7-30  
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Units with Computers  
7-31  
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Frymaster, L.L.C., 8700 Line Avenue, PO Box 51000, Shreveport, Louisiana 71135-1000  
Shipping Address: 8700 Line Avenue, Shreveport, Louisiana 71106  
TEL 1-318-865-1711  
FAX (Parts) 1-318-219-7140  
FAX (Tech Support) 1-318-219-7135  
819-5680  
May 2003  
SERVICE HOTLINE  
1-800-551-8633  
PRINTED IN THE UNITED STATES  
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