Extron electronic Switch 3200s User Manual

Matrix 3200 and 6400 Series  
Audio Switcher  
68-355-07 Rev. A  
Printed in the USA  
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Quick Start — Matrix 3200/6400 Series  
Installation  
Step 1  
BME  
Mount the Matrix 3200/6400 Audio Basic  
Module Enclosure (BME) in a rack.  
Step 2  
4
ADDRESS  
Step 2  
Set the BME address (0-5), with the following  
restrictions:  
A
B
C
D
E
A
B
C
D
E
B
M
E
4
A
D
D
R
E
SS  
I
KPCOM.  
IN  
IN  
P
U
TS  
IN  
AN  
M
A
H
E
A
IM  
,
D
E
C
U
I
IN  
N
A
A
a)  
b)  
c)  
One BME must be assigned as BME #0.  
BME #0 cannot be a Sync module.  
No numbers can be skipped.  
S
IN  
IN  
IN  
IN  
Step 4  
IN  
O
F
U
T
OUT  
A
U
C
S
BECOM.  
P
O
U
O
2
W
E
E
T
:
R
V
IN  
5
5
0
P
U
A
T
O
.0  
U
TP  
T
OU  
T
T
U
TS  
O
U
V
O
UT  
O
UT  
WCDBFOSER  
O
UT  
O
U
T
DSINECTPO  
         0
d)  
Address assignments of 0-5 are accepted,  
6-9 are ignored.  
1
-
8
9 - 16  
17 24  
25 - 3
Step 3  
33 40  
4
4-
-
1
8
Step 5  
9
-
6  
17
Step 3  
25 2  
33  
40  
41 -
49 - 6  
Connect the BME to the rest of the system with  
an interconnecting cable (an RJ-11 cable to the  
BME COMM connector on the rear of the BME).  
57 - 64  
AC POWER INPUT  
FUSE: 250V 5.0A TT  
Step 4  
Connect the RS-232/RS-422 cable from the Host  
PC computer to BME #0.  
Step 6  
AC Power Switch  
Step 5  
Connect the AC power cord to the BME, then  
plug in the power cord to an AC power source.  
BME  
-
INPUTS  
OUTPUTS  
4
+
ADDRESS  
A
B
C
D
E
A
B
C
D
E
IN  
IN  
IN  
IN  
IN  
IN  
IN  
IN  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
ANAHEIM, CA  
MADE IN USA  
Step 6  
Turn on the AC power switch on the back of the  
BME (BME #0 must be turned on after the other  
BMEs in the system). Observe the System Status  
LED (blinking, then solid on) to verify normal  
power-up.  
IN  
OUT  
AC POWER INPUT  
FUSE: 250V 5.0A TT  
1
-
8
9
-
16  
17  
-
24  
25  
-
32  
33  
-
40  
41  
-
48  
49  
-
56  
57  
-
64  
1
-
8
9
-
16  
17  
-
24  
25  
-
32  
33  
-
40  
41  
-
48  
49  
-
56  
57 - 64  
Step 7  
Install the Matrix 3200/6400 System  
Virtualization/Control Software on the hard  
drive of the Host PC computer by following the  
instructions on the first floppy disk (1 of 2  
included with the Matrix 3200/6400).  
Step 8  
Virtualize the Matrix 3200/6400 Switcher/  
System by doing the following:  
1) Start the Matrix 3200/6400 System  
Virtualization/Control Software (MTRX6400)  
on the Host PC computer.  
2) Establish RS-232 connection between Host PC  
computer and BME #0 (select Comm Port  
when asked, then click OK).  
Step 8-2 — Select the Comm Port  
QS-1  
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Quick Start — Matrix 3200/6400 Series, cont’d  
3) Review the program’s Main screen to see  
current configuration and settings.  
4) Click System-Config to view the Virtual Map  
of the system, then select Configure>Physical  
Switchers to view a Physical Configuration of  
the system. Examine this screen to ensure that  
all BMEs are seen and their type and size is  
being accurately depicted.  
5) Click Close to return to the Virtual Map  
screen.  
Step 8-3 — Main screen  
6) Click Configure>Virtual Switcher to program  
desired configuration/changes as necessary.  
7) Click OK to save changes and return to the  
Virtual Map screen.  
8) Click Configure>Room Configuration to  
create Rooms, or groups of logically  
associated virtual outputs.  
Step 8-4 — Physical Switchers  
9) Click OK to save your changes, then click  
Close to return to the Virtual Map screen.  
Click Return to Main to return to the Main  
Menu, then File>Exit to leave the program.  
See Chapter 3 for complete instructions.  
Step 9  
Cable the switcher for audio input and output.  
Each input/output has a 3.5 mm, 5-pole (stereo  
models) or 3-pole (mono models) captive screw  
connector for audio.  
Balanced Input  
(high impedance)  
Balanced Input  
(600 ohms)  
600 ohms  
Step 8-5 — Virtual Map screen  
Tip  
Ring  
Tip  
Ring  
Sleeve (s)  
Tip  
Sleeve (s)  
Tip  
Ring  
Ring  
600 ohms  
Balanced Output  
Balanced Output  
Unbalanced Input  
Tip  
Ring  
Sleeve (s)  
Tip  
Tip  
Ring  
Sleeve (s)  
Tip  
Ring  
Ring  
Mono Input  
(high impedance)  
Tip  
Sleeve  
Step 8-6 — Virtual Switcher  
Tip  
Ring  
Tip  
Sleeve  
Sleeve  
Mono Output  
Unbalanced Output  
Tip  
See caution  
Sleeve  
Tip  
Ring  
Sleeve  
Tip  
See caution  
Connect the sleeve to ground (Gnd).  
CAUTION  
Connecting the sleeve to a negative (-) terminal will  
damage the audio output circuits.  
Step 8-8 — ROOM Mapper  
Matrix 3200/6400 Series Quick Start  
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Table of Contents  
Chapter 1 - Introduction to the Matrix 6400 Audio Switcher  
What is a Matrix 6400 Audio Switcher? ........................................................................... 1-2  
Features ...............................................................................................................................1-2  
Feature Descriptions ...........................................................................................................1-3  
Matrix 3200/6400 System Manuals.....................................................................................1-4  
Specifications ..................................................................................................................... 1-4  
Chapter 2 - Installing the Matrix 6400 Audio Switcher  
Matrix 6400 Audio Switcher Installation ...................................................................2-2  
Installing the Matrix 6400 Audio BME(s) .......................................................................... 2-2  
Setting BME Addresses ...................................................................................................... 2-3  
Connecting the BME COMM Interconnecting Cable(s).................................................... 2-3  
Connecting the RS-232/RS-422 Cable to BME #0.............................................................. 2-4  
Connecting the AC Power Cable(s) to the BME(s) ........................................................... 2-4  
Applying AC Power to the BME(s) .................................................................................... 2-4  
BME Power-Up Verification............................................................................................... 2-4  
Installing the Matrix 3200/6400 Virtualization/Control Software ................................... 2-4  
Virtualizing the Matrix 3200/6400 Switcher/System ........................................................ 2-5  
Matrix 6400 Audio Input/Output Cabling ........................................................................ 2-5  
Using the Audio Captive Screw Connectors ......................................................................2-5  
Chapter 3 - Using the Matrix 3200/6400 System Virtualization/Control Software  
Tutorial - Using the Matrix 3200/6400 System Virt./Control Software ... 3-2  
Extron’s Matrix 3200/6400 System Virtualization/Control Program ................................ 3-2  
An Explanation of VIRTUAL I/O SWITCHING in the Matrix 3200/6400 System ............... 3-2  
Creating a VIRTUAL I/O SWITCHING SYSTEM (MAP) for the Matrix 3200/6400 System. 3-3  
How to Create ROOMS within the Matrix 3200/6400 System ......................................... 3-7  
How to Remotely CONTROL and PROGRAM the Matrix 3200/6400 System ................... 3-9  
How to PROGRAM the Matrix 3200/6400 System in EMULATE MODE ......................... 3-10  
How to SAVE and RESTORE the Matrix 3200/6400 Settings .......................................... 3-11  
How to Create PROGRAM BYTE STRINGS for the Matrix 3200/6400 System ................ 3-12  
Chapter 4 - RS-232 / RS-422 Programmer's Guide  
Serial Communications Port.......................................................................................... 4-2  
Host to Switcher Communications ............................................................................ 4-3  
Command/Response Table................................................................................................. 4-3  
Symbol definitions ..............................................................................................................4-4  
Simple Instruction Set Commands .....................................................................................4-4  
Advanced Instruction Set and Simple Instruction Set Commands ...................................4-8  
Error Codes with Descriptions ..........................................................................................4-10  
Switcher Generated Unsolicited Responses ....................................................................4-10  
Chapter 5 - Upgrades and Troubleshooting  
Upgrade and Troubleshooting Procedures............................................................. 5-2  
Adding a Front Panel Controller to an existing system ................................................... 5-2  
Matrix 6400 Audio BME Internal Access ........................................................................... 5-3  
Installing a Software Update........................................................................................ 5-4  
i
Product Name • Table of Contents  
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Table of Contents, cont’d  
Swapping BME #0 RS-232 / RS-422 Ports ................................................................. 5-5  
Ribbon Cable Connectors .................................................................................................. 5-5  
Troubleshooting a Matrix 3200/6400 System Problem .................................... 5-6  
Power Supplies ................................................................................................................... 5-6  
Communications ................................................................................................................ 5-6  
System Status ..................................................................................................................... 5-6  
Checking/Replacing the BME External AC Input Fuse ..................................................... 5-6  
Checking/Replacing the BME Internal Power Supply AC Input Fuses ............................. 5-7  
Matrix 6400 Audio Switcher Upgrade - Changing the Matrix Size............ 5-8  
Determining Audio Switcher Circuit Card Population..................................................... 5-9  
Changing the Audio Output Card Gain Jumpers .............................................. 5-10  
Adding BME(s) to a Matrix 3200/6400 System................................................... 5-11  
Adding a Matrix 6400 Audio BME .................................................................................. 5-11  
Software Procedure - Before and After a Hardware Upgrade.................... 5-12  
Upgrade System - Software Procedure ........................................................................... 5-12  
Appendix A - Reference Information  
Matrix 3200/6400 Series Part Numbers................................................................... A-2  
Binary/Hex/Decimal Conversion Table ..................................................................... A-5  
Glossary of Terms .............................................................................................................. A-6  
Safety Instructions....................................................................................Inside Front Cover  
Warranty.......................................................................................................... Inside Back Cover  
All trademarks mentioned in this manual are the properties of their respective owners.  
68-355-07 Rev. A  
Printed in the USA  
09 02  
ii  
Matrix 3200/6400 Series • Table of Contents  
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Matrix 6400 Audio Switcher  
Chapter One  
1
Introduction to the Matrix 6400  
Audio Switcher  
What is a Matrix 6400 Audio Switcher?  
Features  
Specifications  
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Introduction  
What is a Matrix 6400 Audio Switcher?  
The Matrix 6400 Audio Switcher is a 20 Hz to 20 kHz balanced/unbalanced stereo  
or mono (depending on the model selected) audio 64x64 switcher housed in a rack-  
mountable metal enclosure with internal universal switching power supply. It may  
be used as a stand-alone audio switcher or as part of a Matrix 3200/6400 system  
switcher.  
In most installations an RS-232 program will be used to control the Matrix 6400  
Audio Switcher as a stand-alone switcher or as part of a system switcher. Control  
can be from any user-supplied controlling device capable of generating the proper  
commands such as a PC using Extron’s Windows® control software or AMX,  
Crestron, etc. An optional Front Panel Controller enables the user to perform most  
configuration operations at the switcher.  
Features  
• Virtual input and output assignments  
• Independent matrix switching outputs  
• 32 Global Preset configurations stored in nonvolatile memory  
• 10 Room Configurations with 10 Presets per room  
• RS-232/RS-422 (serial port) control  
• Rack-mountable, metal enclosure with internal Universal Power Supply  
• Optional redundant power supplies  
• Optional FPC-1000 Front Panel Controller  
• Optional MKP-1000 remote keypads control switching in remote rooms  
• 3.5 mm Captive Screw Input and Output Audio connectors  
• 25k ohms audio input impedance  
• 100 kHz (–3dB) Audio Bandwidth  
SYSTEM  
STATUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME REMOTE  
PRIMARY  
TX  
MATRIX 6400  
AUDIO  
REDUNDANT  
RX  
DIAGNOSTICS  
Figure 1-1.A  
Matrix 6400 Audio Switcher (front view)  
1-2  
Matrix 3200/6400 Series • Introduction  
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INPUTS  
OUTPUTS  
BME  
-
4
+
ADDRESS  
A
B
C
D
E
A
B
C
D
E
IN  
IN  
IN  
IN  
IN  
IN  
IN  
IN  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
ANAHEIM, CA  
MADE IN USA  
IN  
OUT  
AC POWER INPUT  
FUSE: 250V 5.0A TT  
1
-
8
9
-
16  
17  
-
24  
25  
-
32  
33  
-
40  
41  
-
48  
49  
-
56  
57  
-
64  
1
-
8
9
-
16  
17  
-
24  
25  
-
32  
33  
-
40  
41  
-
48  
49  
-
56  
57 - 64  
Figure 1-2.A  
View)  
Matrix 6400 Audio Switcher (Stereo model - Rear Panel  
INPUTS  
OUTPUTS  
BME  
-
4
+
ADDRESS  
A
IN  
IN  
IN  
IN  
IN  
IN  
IN  
IN  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
B
C
D
E
A
B
C
D
ANAHEIM, CA  
E
MADE IN USA  
IN  
OUT  
AC POWER INPUT  
FUSE: 250V 5.0A TT  
1
-
8
9
-
16  
17  
-
24  
25  
-
32  
33  
-
40  
41  
-
48  
49  
-
56  
57  
-
64  
1
-
8
9
-
16  
17  
-
24  
25  
-
32  
33  
-
40  
41  
-
48  
49  
-
56  
57 - 64  
Figure 1-2.B  
View)  
Matrix 6400 Audio Switcher (Mono model - Rear Panel  
Feature Descriptions  
Virtual Control – Logical assignment of physical Input/Output connector.  
Microprocessor Control – A Microprocessor enables the Matrix 6400 Audio  
switcher to be programmed from a host system, or from the optional Front Panel  
Controller (FPC-1000).  
Memory – Nonvolatile memory contents remain valid after power is removed  
normally or due to a power failure.  
Global Preset configurations (32 +1 ) – Thirty-two Global Preset configurations  
plus the current I/O configuration are stored in nonvolatile memory. As new  
configurations are developed, they may be stored as Global Presets (up to a total of  
thirty-two) in the Preset memory. Any preset may later be recalled – instantly  
setting the switcher to the desired configuration.  
Room configurations – 10 Room configurations with 10 Presets for each Room  
enables 10 different remote locations to control switching for that particular  
location using an optional MKP-1000 Remote Keypad. Room Configurations may  
be significantly different from room to room and would probably only include a  
select number of Inputs and Outputs per room.  
RS-232/RS-422 – The Matrix 6400 Audio Switcher can be controlled by any remote  
Host system with serial communications capability.  
Matrix 3200/6400 Series • Introduction  
1-3  
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Introduction, cont’d  
Rack-Mountable metal enclosures – The Matrix 6400 Audio Switcher is housed in  
a rack-mountable, metal enclosure (5U high). An internal switch mode power  
supply is standard for all models.  
Modular Design – The modular design of the Matrix 6400 Audio Switcher allows  
users the flexibility to purchase only the modules required.  
Optional Redundant Power Supply – If the main power supply fails, the  
Redundant Power Supply will take over automatically.  
Optional FPC-1000 Front Panel Controller – The FPC-1000 mounts in place of the  
blank access panel in the master module (BME #0) and enables the user to perform  
most configuration operations at the switcher. See FPC 1000 User’s Manual (Extron  
Part #68-355-02).  
RGB  
MUTE  
AUDIO  
MUTE  
FPC-1000  
SYSTEM  
STATUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME REMOTE  
PRIMARY  
TX  
MATRIX 6400  
AUDIO  
REDUNDANT  
RX  
DIAGNOSTICS  
Figure 1-3.A  
Matrix 6400 Audio Switcher (Front View). Shown with  
optional Front Panel Controller (FPC-1000)  
Matrix 3200/6400 System Manuals  
This manual (68-355-03) covers the Matrix 6400 Audio Switcher. Following is a list  
of related manuals:  
• 68-355-01 = MKP-1000 User’s manual  
• 68-355-02 = FPC-1000 User’s manual  
• 68-355-04 = Matrix 3200/6400 Video User’s manual  
• 68-355-05 = Matrix 3200 & 6400 Wideband Video/Sync User’s manual  
Matrix 6400 Audio Switcher Specifications  
Audio — audio BME  
Routing .......................................... Up to 64 x 64 (in increments of 8) mono or stereo (depending on model  
selected) matrix, balanced/unbalanced  
Gain ............................................... Selectable per output...  
Unbalanced ............... 0dB (as shipped), or -6dB (jumper-selectable)  
Balanced .................... +6dB (as shipped), or 0dB (jumper-selectable)  
Frequency response ..................... 20 Hz to 20 kHz, 0.05dB  
THD + Noise ................................ 0.03% @ 20 Hz to 20 kHz, +15dBu input, +21dBu output  
S/N ................................................ >85dB, balanced, at rated maximum output drive  
Crosstalk ....................................... <-70dB @ 20 Hz to 20 kHz, fully loaded  
Stereo channel separation........... >70dB @ 20 Hz to 20 kHz  
CMRR ............................................ >+75dB, 20 Hz to 20 kHz  
1-4  
Matrix 3200/6400 Series • Introduction  
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Audio input — audio BME  
Number/signal type ................... 8 to 64 (in increments of 8) mono or stereo (depending on model selected),  
balanced/unbalanced  
Connectors .................................... 8 to 64 3.5 mm captive screw connector, 3 pole (mono) or 5 pole (stereo)  
Impedance .................................... >10 kohms unbalanced/balanced, DC coupled  
Maximum level ............................ +21.5dBu, (balanced or unbalanced) at stated %THD+N  
Input gain adjustment................. -15dB to +9dB, adjustable per input via RS-232 control or front panel  
Audio output — audio BME  
Number/signal type ................... Up to 64 (in increments of 8) mono or stereo (depending on model selected),  
balanced/unbalanced  
Connectors .................................... 3.5 mm captive screw connectors, 3 pole (mono), or 5 pole (stereo) (quantity  
varies with configuration)  
Impedance .................................... 50 ohms unbalanced, 100 ohms balanced  
Gain error...................................... 0.1dB channel to channel  
Maximum level (Hi-Z) ................ > +26.0dBu, balanced at stated %THD+N  
Maximum level (600 ohm) ......... > +24.0dBm, balanced at stated %THD+N  
0dBu = 0.775 volts (RMS)  
Control/remote — switcher  
Serial control port ........................ RS-232 or RS-422, 9-pin female D connector  
Baud rate and protocol ............... 9600, 8-bit, 1 stop bit, no parity  
Serial control pin configurations .... 2 = TX, 3 = RX, 5 = GND  
System intercommunications .... 2 RJ-11 connectors  
Remote keypad control ............... 2 5 mm, 5-pole captive screw connectors  
Program control ........................... Extron’s control program for Windows®  
Extron’s Simple Instruction Set™ – SIS™  
General  
Power............................................. 100VAC to 240VAC, 50/60 Hz; internal, autoswitchable  
Matrix 6400 audio ................... 195 watts at 115VAC, 60 Hz  
Temperature/humidity .............. Storage -40° to +158°F (-40° to +70°C) / 10% to 90%, non-condensing  
Operating +32° to +122°F (0° to +50°C) / 10% to 90%, non-condensing  
Rack mount................................... Yes  
Enclosure type.............................. Metal  
5U dimensions ............................. 8.75" H x 17.0" W x 14.1" D (5U high, full rack width)  
22.2 cm H x 43.2 cm W x 35.8 cm D  
(Depth excludes connectors. Width excludes rack ears.)  
7U dimensions ............................. 12.25" H x 17.0" W x 14.1" D (7U high, full rack width)  
31.1 cm H x 43.2 cm W x 35.8 cm D  
(Depth excludes connectors. Width excludes rack ears.)  
Shipping/product weight, rack height  
Matrix 6400 audio .... 38 lbs (17.2 kg)/28.4 lbs (12.9 kg), 5U  
All models: DIM weight ........ 44  
Vibration ....................................... ISTA/NSTA 1A in carton (International Safe Transit Association)  
Listings .......................................... UL, CUL  
Compliances ................................. CE, FCC Class A  
MTBF ............................................. 30,000 hours  
Warranty ....................................... 3 years parts and labor  
Specifications are subject to change without notice.  
Matrix 3200/6400 Series • Introduction  
1-5  
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Introduction, cont’d  
1-6  
Matrix 3200/6400 Series • Introduction  
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Matrix 6400 Audio Switcher  
Chapter Two  
2
Installing the Matrix 6400 Audio  
Switcher  
Installing the Matrix 6400 Audio BME  
Installing the Software  
BME Cabling  
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Introduction  
Matrix 6400 Audio Switcher Installation  
Extron recommends that the following steps be done in the order listed to install a  
Matrix 6400 Audio BME.  
1.  
2.  
3.  
Installing the Matrix 6400 Audio BME. (Page 2-2)  
Set the BME address numbers (0 - 5). (Page 2-3)  
Connect the BME COMM interconnecting  
cable(s). (Page 2-3)  
4.  
5.  
6.  
7.  
8.  
9.  
Connect the RS-232/RS-422 cable to BME  
#0’s serial port. (Page 2-3)  
RGB  
MUTE  
AUDIO  
MUTE  
FPC-1000  
Connect the AC Power cable(s) to the  
BME(s). (Page 2-3)  
SYSTEM  
ST TUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME REMOTE  
A
PRIMARY  
TX  
MATRIX 6400  
REDUNDANT  
RX  
AUDIO  
DIAGNOSTICS  
Apply AC power to the BMEs and Verify  
Normal Power-Up. (Page 2-3)  
Load the Matrix 1000 System Virtualization/  
Control Software. (Page 2-4)  
Virtualize the Matrix 3200/6400 switcher/  
system if required. (Page 3-2)  
SYSTEM  
ST TUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME REMOTE  
A
PRIMARY  
TX  
MATRIX 6400  
REDUNDANT  
RX  
WIDEBAND VIDEO  
DIAGNOSTICS  
Matrix 6400 Audio Input/Output Cabling.  
(Page 2-5)  
The numbered procedures that follow match the  
steps above.  
1. Installing the Matrix 6400 Audio BME  
SYSTEM  
ST TUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME REMOTE  
A
PRIMARY  
TX  
MATRIX 6400  
REDUNDANT  
RX  
WIDEBAND VIDEO  
DIAGNOSTICS  
The Matrix 6400 Audio BME may be a stand-  
alone audio switcher or it may be part of a Matrix  
6400/3200 System. In either case it may be  
installed in a rack. If it is part of a Matrix 6400/  
3200 System, BMEs may be separated by up to 12  
feet and rack mounting is NOT required. If the  
BMEs are to be rack mounted, they may mounted  
in any order within a rack or cabinet. The limiting  
factor is the BME COMM interconnecting cable  
length which is 12 feet maximum. There are no  
restrictions to the order in which BMEs may be  
mounted relative to each other. Logically, the  
BME addresses in a system such as the one shown  
in Figure 2-1.A (with Matrix 6400 Audio BME at  
top) would be set to 0 - 5 sequentially from top to  
bottom, however, a different order is acceptable  
and will not impact system operation in any way.  
SYSTEM  
ST TUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME REMOTE  
A
PRIMARY  
TX  
MATRIX 6400  
REDUNDANT  
RX  
WIDEBAND VIDEO  
DIAGNOSTICS  
SYSTEM  
ST TUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME  
A
PRIMARY  
TX  
MATRIX 6400  
SYNC  
REDUNDANT  
RX  
DIAGNOSTICS  
The location of the equipment within a room  
should be given careful consideration. Poor  
planning, with the number of cables involved,  
could result in a cluttered appearance. Power  
requirements and the amount of heat exhaust  
from the system should be taken into  
consideration.  
SYSTEM  
ST TUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME  
A
PRIMARY  
TX  
MATRIX 6400  
SYNC  
REDUNDANT  
RX  
DIAGNOSTICS  
Figure 2-1.A Rack-mounted Matrix 6400/3200 System w/audio  
2-2  
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The following restrictions apply to installing BMEs:  
• One BME must be assigned as BME #0.  
• BME #0 cannot be a Sync module.  
• Address assignments must not skip numbers.  
• Address assignments of 0 - 5 are accepted, BMEs w/address 6-9 are ignored.  
• A system is limited to one audio module.  
• A system may NOT include both Wideband video and Low Resolution video  
modules.  
2. Setting BME Addresses  
Each BME must be set to a unique address of 0 - 5 using a pushbutton switch  
located on the rear panel (see Figure 2-2.B, Item 1). BME #0 will be the Main  
Controller and may be any module except the Sync module.  
3. Connecting the BME COMM interconnecting cable(s)  
If there is more than one BME, the BME COMM connectors  
must all be connected together in daisy chain fashion using  
Extron supplied RJ-11 telephone cable (Figure 2-2.A). The  
chain begins at the BME COMM OUT connector of BME #0  
(See Item 2 in Figure 2-2.B) and connects to the BME  
Figure 2-2.A  
COMM IN connector of the closest BME, that BME’s BME  
COMM OUT connector is then connected to the next  
closest BME if necessary. Repeat this process until all BMEs are connected (No BME  
will have two empty BME COMM connectors).  
BME  
4
ADDRESS  
Item 2  
1
6
A
B
C
D
E
A
B
C
D
E
BME  
4
9
ADDRESS  
5
I
KPCOM.  
I
INPUTS  
IN  
ANAHEIM, CA  
MADE IN USA  
IN  
IN  
IN  
IN  
Male  
Connector  
IN  
IN  
O
F
U
T
OUT  
A
C
BECOM.  
P
OUT  
U
O
S
W
E
E
:
25  
R
V
IN  
5
0
P
U
T
T
.0  
OUTPUTS  
A
T
OUT  
C
OUT  
V
Item 4  
OUT  
OUT  
WCDBFOSER  
OUT  
OUT  
DSINECTPO  
12-4V.MAX5/60Hz  
1
-
8
9 - 16  
17 - 24  
Item 3  
25 - 32  
33 - 40  
41 48  
49 56  
57 64  
1
-
8
Item 5  
9
6  
17 4  
25 - 32  
33 40  
41
49 6  
57 64  
Figure 2-2.B Matrix 6400 Audio Switcher Connections (BME#0 only)  
Matrix 3200/6400 Series • Installation  
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Installation, cont’d  
4. Connecting the RS-232/RS-422 Cable to BME #0  
Connect the cable from the Host PC computer serial port to the RS-232/RS-422  
connector on the rear panel of BME #0 as shown in Figure 2-2.B below (Item 3).  
After the BME(s) have been virtualized, they can be controlled through this  
connection using a PC Host or from a touch screen or any other user-supplied  
controlling device, such as AMX, Crestron, etc., that is capable of generating the  
proper commands.  
5. Connecting the AC Power Cable(s) to the BME(s)  
Each BME has its own internal power supply. Connect an AC Power cord to the AC  
power receptacle on each BME (Item 4 in Figure 2-2.B). Connect the power cord  
plug to an AC power source.  
6. Applying AC Power to the BME(s)  
Each BME has a power ON/OFF toggle switch on the rear panel just above the AC  
power cord receptacle. BME #0 must be powered ON at the same time or after all  
other BMEs are ON. Press each power switch to the ON (1) position, Go to 6A on  
Page 2-4.  
6A. BME Power-Up Verification  
The Diagnostics LEDs shown in Figure 2-3.A are located on the front panel of the  
Matrix 6400 Audio BME. The normal state of the LEDs after power-up is Primary  
+V and -V LEDs ON. If the BME includes a Redundant power supply, the  
Redundant +V and -V LEDs  
will also be ON. If the Primary  
power supply fails, its LEDs  
will be OFF and the  
Redundant LEDs will blink.  
RGB  
MUTE  
The System Status LED will  
AUDIO  
MUTE  
initially blink indicating that  
FPC-1000  
internal housekeeping is  
occurring, when it goes solid  
ON, the system is ready.  
SYSTEM  
STATUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME REMOTE  
PRIMARY  
TX  
MATRIX 6400  
AUDIO  
REDUNDANT  
RX  
DIAGNOSTICS  
POWER SUPPLIES  
COMMUNICATIONS  
RS232 BME REMOTE  
SYSTEM  
STATUS  
-
V
+
V
PRIMARY  
TX  
RX  
REDUNDANT  
DIAGNOSTICS  
Figure 2-3.A  
7. Installing the Matrix 3200/6400 System Virtualization/ Con-  
trol Software  
The Extron supplied software “Matrix 6400 Series Control Program” runs in the  
Windows® operating system, version 3.1 or later. Communication between the  
computer software and the switcher requires connecting a PC computer COMM  
port to the RS-232/RS-422 Port on the rear panel of module BME #0. Minimum PC  
system requirements are:  
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486-33 MHz CPU or equivalent with 16 MB RAM  
5 MB Hard Disk space for software  
If your Matrix 3200/6400 switcher was previously setup for RS-232, and your  
PC Comm port uses RS-422, the switcher must be changed to match the PC  
interface. The procedure for making the change begins on Page 5-2.  
The first floppy disk (1 of 2) has instructions printed on the label. The software  
must be installed onto the hard drive. It cannot be run from the floppy disk  
1.  
Installing the software from the 3.5” floppy disk onto the hard disk is like  
most other Windows programs. (Run Setup.exe from the first floppy disk.)  
Figure 2-3.B  
2.  
Installation of the software creates a Program Group (Windows 3.1) or a  
Folder (if Windows 95/98 or above) called “Extron Electronics”. Icons for the  
Control Program and the Help Program are installed in that group, or folder  
(Figure 2-3.B).  
3.  
Double-click on the “mtrx6400.exe” icon to start the program. You will be  
asked to select the Comm Port, or choose “Emulate” mode. After selecting the  
COMM port, the software looks for the matrix system, “reads” its  
configuration, and then displays it in a window called “Extron’s MATRIX  
6400 Control Program”.  
Emulate mode allows you to exercise the software without having a switcher  
connected to the PC. It may also be used as a learning tool.  
8. Virtualizing the Matrix 3200/6400 Switcher/System  
Detailed virtualization instructions begin on Page 3-2.  
9. Matrix 6400 Audio Input/Output Cabling  
Using work-sheets and/or printouts from the Matrix 6400 System Virtualization/  
Control Program, install Audio input/output cables as required.  
Using the Audio Captive Screw Connectors  
The Matrix 6400 Audio Switcher consists of up to 8 input circuit cards and up to 8  
output circuit cards. Each card has a single vertical row of 3.5 mm audio receptacles  
which support 8 mono or stereo channels (depending on model selected) of input  
or output audio (see Figures 2-4.A and 2-5.A). Each audio receptacle has contacts  
which are labeled for channel (stereo only), polarity (+/–), and ground. The top  
contacts on each circuit card are the lowest input or output number for that  
particular slot, for example, input 1 of the input card in slot 1 - 8, input 9 of the card  
in slot 9 - 16, etc., or output 1 of the output card in slot 1 - 8, output 9 of the output  
card in slot 9 - 16 and so on.  
See “Changing the Audio Output Card Gain Jumpers” on Page 5-10.  
Captive screw audio connectors (3.5 mm, 5-pole #10-319-10, or 3-pole #10-265-03)  
are supplied with each audio switcher, one for each input and one for each output.  
The connectors must be wired to the audio cables using the captive screws inside  
the connectors (see Figure 2-4.D or 2-5.B). Each captive screw audio connector will  
then be plugged into the appropriate input or output position in the rear panel (see  
Figure 2-4.B or 2-5.B). See wiring details and cautions that follow on next page.  
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Installation, cont’d  
INPUTS  
OUTPUTS  
BME  
-
4
+
ADDRESS  
A
IN  
IN  
IN  
IN  
IN  
IN  
IN  
IN  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
B
C
D
E
A
B
C
D
ANAHEIM, CA  
E
MADE IN USA  
IN  
OUT  
AC POWER INPUT  
FUSE: 250V 5.0A TT  
1 - 8  
9 - 16  
17 - 24  
25 - 32  
33 - 40  
41 - 48  
49 - 56  
57 - 64  
1 - 8  
9 - 16  
17 - 24  
25 - 32  
33 - 40  
41 - 48  
49 - 56  
57 - 64  
Figure 2-4.A Matrix 6400 Audio Switcher - Stereo backplane  
Figure 2-4.B shows three methods of wiring the stereo connectors, with input  
examples across the top, output examples below.  
Balanced Input  
(high impedance)  
Unbalanced Input  
(high impedance)  
Balanced Input  
(600 ohms)  
600 ohms  
Tip  
Sleeve  
Tip  
Ring  
Sleeve (s)  
Tip  
Tip  
Ring  
Sleeve (s)  
Tip  
Tip  
Sleeve  
Ring  
Ring  
600 ohms  
Balanced Output  
Unbalanced Output  
Balanced Output  
Tip  
Ring  
Sleeve (s)  
Tip  
Tip  
See caution  
Sleeve  
Tip  
Ring  
Sleeve (s)  
Tip  
Tip  
Ring  
See caution  
Ring  
Figure 2-4.B  
Three ways to wire stereo input and output audio  
connectors (see cautions below).  
When making connections for the Matrix 6400 Audio switcher from existing audio  
cables, see Figure 2-4.C. The round audio connectors are  
Tip  
shown with the top one (tip and sleeve only) for  
unbalanced audio and the bottom one (tip, ring and  
sleeve) for balanced audio. The "ring", "tip" and "sleeve"  
markings are also used on the captive screw  
audio connector diagrams in Figure 2-4.C.  
Sleeve  
Tip (+)  
Ring (-)  
Sleeve  
Figure 2-4.C  
Examples of Audio  
Cable Connectors  
Together, these examples may be used as a guide for  
making audio cables.  
Do not connect equipment that uses phantom power.  
CAUTION  
Connect the sleeve to ground (Gnd). Connecting the sleeve to a negative  
(-) terminal will damage the audio output circuits.  
CAUTION  
There is no physical way to prevent you from plugging a stereo audio  
connector partially in one input and partially in the adjacent input. This  
could cause circuit damage.  
CAUTION  
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IN  
IN  
Figure 2-4.D Align the stereo audio connectors before plugging them in.  
INPUTS  
OUTPUTS  
BME  
-
4
+
ADDRESS  
A
B
C
D
E
A
B
C
D
E
IN  
IN  
IN  
IN  
IN  
IN  
IN  
IN  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
ANAHEIM, CA  
MADE IN USA  
IN  
OUT  
AC POWER INPUT  
FUSE: 250V 5.0A TT  
1 - 8  
9 - 16  
17 - 24  
25 - 32  
33 - 40  
41 - 48  
49 - 56  
57 - 64  
1 - 8  
9 - 16  
17 - 24  
25 - 32  
33 - 40  
41 - 48  
49 - 56  
57 - 64  
Figure 2-5.A Matrix 6400 Audio Switcher - Mono backplane  
IN  
Mono Input  
Tip  
Ring  
Sleeve  
MNO  
Mono Output  
Tip  
Ring  
Sleeve  
MNO  
NO  
Figure 2-5.B Connecting mono input and output audio connectors  
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Installation, cont’d  
2-8  
Matrix 3200/6400 Series • Installation  
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Matrix 6400 Audio Switcher  
Chapter Three  
3
Using the Matrix 3200/6400 System  
Virtualization/Control Software  
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Control Software  
Tutorial - Using the Matrix 3200/6400 System  
Virtualization/Control Software  
Extron’s Matrix 3200/6400 System Virtualization/Control  
Program  
The Matrix 3200/6400 System Virtualization/Control program communicates  
with the Extron Matrix 3200/6400 System through the RS-232/422 port on BME #0  
(defaults to 9600 baud, 8 bit, 1 stop, no parity). The program is required to initially  
set the Virtualization and optional Room configurations for the system. See the  
following two sections for details:  
• System Virtualization - creating a virtual I/O switching System - (see Page 3-3)  
• Rooming - how to create Rooms - (see Page 3-5)  
The program also presents all the functions found on the optional Front-Panel  
Controller (FPC 1000), but in an interactive graphical interface, so it may be used  
for full control or initial programming of the system. Because settings to the  
Matrix (Ties, Presets, Audio config) are stored in the unit’s memory, several modes  
of ‘programming’ are possible. It provides 4 major methods:  
• Remote control and programming of the system in real time through the  
RS-232 port.  
• Saving system’s settings for later restoration to the same system (backup) or  
copying to (programming) another system. Multiple configurations  
(programs) can be saved to disk and any one quickly reloaded later,  
providing an unlimited number of possible setups.  
• Creating Program byte-strings for application to the Matrix system through a  
third-party control system.  
• Emulation (off-line) programming of the system’s settings for copying to  
system at a later time or another place. Emulation mode also allows creation  
of programs for any possible Matrix hardware configuration without being  
connected to such a system.  
To load a demonstration set of Ties, Presets and Rooms to your Matrix (or Emulate  
one) Restore from the DEMO6400.MTX file which was installed with the Windows  
Software. Use NEW.INI to clear all settings in a unit.  
Note that pressing the F1 key within the program will provide context-sensitive  
Help.  
An Explanation of VIRTUAL I/O SWITCHING in the Matrix 3200/  
6400 System  
A Matrix 3200/6400 System consists of from 1 to 6 Switcher boxes (BMEs), each of  
which may have as many as 64 inputs and 64 outputs. It is usually desirable to  
have certain inputs (or outputs) switch together as a set: to Follow each other. For  
example, if the system hardware consisted of a 64 x 64 Video BME and a 64 x 64  
Audio BME, you’d want your video monitor’s image and its audio speakers to be  
coming from the same source (maybe a VCR) and to follow each other when  
switched to another source (perhaps a Laser Disc player). This type of switching  
requires the two BMEs to communicate with each other so that they both switch to  
the correct inputs to create the follow condition. In the traditional and simplest  
configurations, hardware is usually designed to cause both BMEs to switch to the  
same input (or output) number.  
An example where Follow mode is always required is with S-Video where the ‘Y’  
signal and the ‘C’ signal must be switched as a pair of input signals and a pair of  
3-2  
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output signals. Again, traditional hardware does this by causing the paired signals  
to follow each other, either in a single box that is made only for S-Video or by using  
two boxes designed for Composite Video and forcing them to follow each other by  
switching to the same input (or output) number. Wouldn’t it be nice to have a  
single Video switcher box that can be field-programmed to be either an S-video or  
Composite Video switcher? This is what Extron’s Virtual I/O Switching does; it  
groups physical input connectors and physical output connectors together into  
Virtual Inputs and Virtual Outputs, each of which switches from 1 to 6 Virtual Planes.  
Let’s carry the S-Video example a step further using the 64 x 64 Video BME and a 64  
x 64 Audio BME. If we can map (logically split) the first box into a ‘Y’ plane and a  
‘C’ plane and the second box into an ‘Audio’ plane, we will have created a system  
with 32 Virtual Inputs and 32 Virtual Outputs in 3 Virtual Planes. [The 32 comes  
from splitting the 64 x 64 Video box into two halves]. In this example, half of the  
Audio box would not be included in the Virtual map since we only need 32 of the  
64 ports and we’d be better off using a 32 x 32 Audio BME for this configuration.  
Or, using the same hardware, we could map the first box as ‘Composite Video’ and  
the second into an ‘Audio’ plane again to create a system of 64 Virtual Inputs and  
64 Virtual Outputs in 2 Virtual Planes. Or, we could map the first box into  
‘Component Video’ with a ‘R-Y’ plane, a ‘B-Y’ plane, and a ‘Y’ plane and the  
second into an ‘Audio’ plane again to create a system of 21 Virtual Inputs and 21  
Virtual Outputs in 4 Virtual Planes. [The 21 comes from splitting the 64 x 64 Video  
box into three parts]. All three of these configurations are made with the same two  
BMEs merely by loading the appropriate Virtual Map into the Matrix 3200/6400  
system’s memory.  
Note that the number of Virtual Planes tells you how many physical input (or  
output) connectors will be switched together for each Virtual Input (or Output)  
switched. In the 21 x 21 x 4 Component Video with Audio virtual system example,  
the first BME might have physical inputs 1, 2, and 3 as Virtual Input 1 and 4, 5, and  
6 as Virtual Input 2, etc. The Audio BME would have physical input 1 as Virtual  
Input 1, 2 as 2, etc.  
The Windows Virtualization/Control Program is used to create and load the  
Virtual Map to the Matrix 3200/6400 system as described in the Creating a Virtual  
I/O Switching System (Map) for the Matrix 3200/6400 System section.  
Creating a VIRTUAL I/O SWITCHING SYSTEM (MAP) for the  
Matrix 3200/6400 System  
The following steps use the Windows Virtualization/Control Program to create a  
Virtual I/O Switching System (click here for definitions) within the physical  
hardware by generating and loading a map to the Matrix 3200/6400 hardware. A  
physical Matrix 3200/6400 System consists of from 1 to 6 Switcher boxes (BMEs),  
each of which may have as many as 64 inputs and 64 outputs. After determining  
what type and sizes of switcher hardware exists in the matrix, the program will  
generate a ‘virtual system’ consisting of from 1 to 64 Virtual Inputs, and 1 to 64  
Virtual Outputs, in 1 to 6 Virtual Planes.  
• Ensure that all BME’s that will be part of the system have been connected to each  
other and their BME numbers have been set correctly. Establish an  
RS-232 connection between the PC and BME #0 of the Matrix 3200/6400  
System. Start the MTRX6400 program (under Windows) and click on the  
corresponding COMM PORT number when asked (Figure 3-2.A). Click OK,  
or.....  
If you wish to program a system without being connected to it at this time,  
click on EMULATE. Follow steps in How to Off-Line (Emulate) Program the  
Matrix.  
Matrix 3200/6400 Series • Control Software  
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Control Software, cont’d  
FIGURE 3-2.A  
• The program will communicate with the Matrix 3200/6400 System to determine  
its hardware configuration (type and size of each connected BME). It then  
reads the system’s settings (Ties, Presets, Virtual Map, etc.) and draws a  
graphical representation of the unit’s configuration and settings (Ties) on the  
Main screen (Figure 3-5.A & B). It also reads the MTRX6400.INI file (saved  
from last session) to draw Icons for each I/O (if any had been applied in  
previous programming sessions) to make the graphical representation even  
more friendly.  
If this is a new system that has not been virtualized yet or one that has had its  
map cleared, the graphical representation and all information shown on the  
Virtual Map screen may be invalid at this time.  
• From the menu  
on the Main  
screen, click  
SYSTEM-  
CONFIG to  
show the  
Virtual Map  
screen (see  
Figure 3-  
4.A). From  
the Virtual  
Map screen  
FIGURE 3-3.A  
menu, click CONFIGURE|PHYSICAL SWITCHERS to show the Physical  
Configuration screen (Figure 3-3.A). Examine this screen to ensure that all  
BMEs were seen and their type and size is being reported as expected. Click  
on the ‘Close’ button to return to the Virtual Map screen.  
• From the Virtual Map screen menu, click CONFIGURE|VIRTUAL SWITCHER to show  
the Virtual Configuration screen. This screen shows how the physical system  
will be mapped into a virtual system switcher by the Windows program (see  
Figure 3-4.B). You may need to make some choices at this time that affect how  
many virtual planes will be created and how many virtual inputs and  
outputs will exist. For example, if a Sync BME was found, the program needs  
you to decide whether to use composite sync (1 plane) or separate H and V  
sync (2 planes).  
You need to decide how you want the initial map assignments organized,  
whether as ‘Repeat-Pattern’ (e.g. RGBRGB..B) or ‘Group-by-Plane’ (e.g.  
3-4  
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Figure 3-4.A  
Figure 3-4.B  
Matrix 3200/6400 Series • Control Software  
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Control Software, cont’d  
Figure 3-5.A Main Screen - Ties  
Figure 3-5.B Main Screen - Presets  
3-6  
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RRRRGG..BBB). You may also change the ordering of the planes with this  
screen and affect which physical connectors get which signals. For example,  
in a Wideband system, instead of being in RGB order, you can change it to  
BGR order by using the radio buttons in each plane’s choices.  
Note that you may play with the settings in this screen without causing any  
changes to the system’s map until you press the ‘OK’ button. Even after  
committing the changes and viewing them in the Virtual Map screen, you can  
still return to this Virtual Configuration screen later and virtualize the system  
differently. Changes can be made freely UNTIL you begin to make ties, save  
presets, create rooms, or name your virtual inputs and outputs because the  
number of virtual inputs and outputs may be changed by re-virtualizing.  
Click on the ‘OK’ button to return to the Virtual Map screen.  
• In the Virtual Map screen, examine the physical layout of the BMEs and how the  
virtualization process assigned the input and output connectors to various  
planes. You can return to the Virtual Configuration screen if you wish to  
change the mapping at this time by clicking CONFIGURE|VIRTUAL SWITCHER  
again. If the map looks correct, you may optionally assign names (up to 12  
characters long) to any of the virtual inputs or outputs from the Virtual Map  
screen at any time. Names can also be read and edited from the system’s  
front panel controller, if present.  
• If you wish to group certain virtual outputs together so that you may later create  
Room Presets, now would be a good time to Create ROOMS by clicking  
CONFIGURE|ROOM CONFIGURATION.  
• You can create a hard-copy document that shows all the details from the Virtual  
Map screen at any time by clicking the PRINT MAPS menu. The printed maps  
make a very handy wiring guide and will appear in color if using a color  
printer. You can specify which printer to use from the FILE|SELECT PRINTER  
menu in the Main screen.  
• From the Virtual Map screen menu, click RETURN TO MAIN and note that the  
number of input and output boxes shown on the Main screen matches the  
number of virtual input and virtual outputs created by the virtualization. The  
virtualization of the system is now complete and the map has been stored in  
BME #0. Unless the map gets destroyed or needs to be regenerated because of  
a system hardware reconfiguration (size, type, or number of BMEs changes)  
or you wish to change the virtual configuration, there is no requirement to  
use the Windows Virtualization/Control software. You can, however,  
continue to use it to control and program (set Ties, Presets, etc.) the system at  
any time.  
How to Create ROOMS within the Matrix 3200/6400 System  
The following steps use the Windows Virtualization/Control Program to optionally  
define Rooms in the Matrix 3200/6400 system. A Room is a group of virtual outputs  
that are logically associated with each other, probably by location (such as 3 video  
monitors and a VCR all located at a building’s security desk). A Room consists of  
from 1 to 16 virtual outputs and the Matrix 3200/6400 supports up to 10 Rooms.  
Each Room can have a name (for user friendliness, up to 12 characters long) and up  
to 10 Presets assigned to it (for a total of 100 Room Presets). Unlike the 32 Global  
Presets, Room Presets only affect those virtual outputs associated with that Room  
and do not change any other connections in the Matrix, making the use of Presets  
much more simple and flexible. Room Presets are particularly useful in conjunction  
with the MKP-1000 keypads.  
Rooms exist only to support Room Presets.  
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Control Software, cont’d  
• Ensure that the System has  
been Virtualized before  
creating any Rooms.  
Establish an RS-232  
connection between the  
PC and BME #0 of the  
Matrix 3200/6400 System.  
Start the MTRX6400  
program (under  
Windows) and click on the  
corresponding COMM PORT  
number when asked  
(Figure 3-6.A). Click OK,  
or......  
If you wish to program a  
system without being  
FIGURE 3-6.A  
connected to it at this time, click on EMULATE. Follow steps in How to Off-Line  
(Emulate) Program the Matrix.  
• The program will communicate with the Matrix 3200/6400 System to determine  
its hardware configuration (type and size of each connected BME). It then  
reads the system’s settings (Ties, Presets, Virtual Map, etc.) and draws a  
graphical representation of the unit’s configuration and settings (Ties) on the  
Main screen. It also reads the MTRX6400.INI file (saved from last session) to  
draw Icons for each I/O (if any had been applied in previous programming  
sessions) to make the graphical representation even more friendly.  
• From the menu on the Main screen, click SYSTEM-CONFIG to show the Virtual  
Switch Virtual Map screen (Figure 3-4.A). From the Virtual Map screen menu,  
click CONFIGURE|ROOM CONFIGURE to show the Room Mapper screen (Figure  
3-7.A). Associate a Virtual Output with a room number by using the mouse to  
drag the output circle to  
the list on the right side.  
You can remove a Virtual  
Output from a room by  
dragging the circle to the  
trash-can. You can add a  
name to the Room or  
edit it by typing in the  
text-box. Click on the  
OK’ button to save your  
changes or ‘Cancel’ to  
abandon your changes.  
Press ‘Close’ to return to  
the Virtual Map screen.  
FIGURE 3-7.A  
• From the Virtual Map screen menu, click RETURN TO MAIN and note that a list-box  
for the defined rooms should appear below the ‘Audio Mute’ button. The  
Room mapping of the system is now complete and the map is stored in BME  
#0. Unless the map gets destroyed or needs to be regenerated because of a  
system hardware reconfiguration (size, type, or number of BMEs changes) or  
you wish to change the room configuration, there is no requirement to use  
the Windows Virtualization/Control software. You can, however, continue to  
use it to control and program (set Ties, Presets, etc.) the system at any time.  
3-8  
Matrix 3200/6400 Series Control Software  
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How to Remotely CONTROL and PROGRAM the Matrix 3200/6400  
System  
Because the Matrix 3200/6400 Switchers store their settings in a nonvolatile  
memory, programming applied to the unit from the Virtualization/Control  
Program (or the FPC) is remembered in the unit. The Program only needs to talk to  
the Matrix system long enough to create (program) the settings. You can, however,  
leave a computer connected (dedicated) to the Matrix for real-time interactive  
control and monitoring if you wish.  
To control or program the switcher system in real-time, establish an RS-232  
connection between the PC and BME #0 of the Matrix 3200/6400 System.  
Start the MTRX6400 program (under Windows) and click on the  
corresponding COMM PORT number when asked. Click OK, or.....  
If you wish to program a system without being connected to it at this time,  
click on EMULATE. Follow steps in How to Off-Line (Emulate) Program the  
Matrix.  
• The program will communicate with the Matrix 3200/6400 System to determine  
its hardware configuration (type and size of each connected BME). It then  
reads the system’s settings (Ties, Presets, Virtual Map, etc.) and draws a  
graphical representation of the unit’s configuration and settings (Ties) on the  
Main screen. It also reads the MTRX6400.INI file (saved from last session) to  
draw Icons for each I/O (if any had been applied in previous programming  
sessions) to make the graphical representation even more friendly.  
If this is a new system that has not been virtualized yet or one that has had its  
map cleared by a System Reset, the graphical representation and all  
information shown on the Virtual Map screen may be invalid at this time.  
• Initially, the “Current configuration” from the Matrix is shown. Notice How the  
Ties Appear as solid lines in various colors here and How the I/O Ports are  
Grouped and Titled. Selecting a Preset (if any exist) from the Presets List at  
the right side of the screen will cause that configuration to be read from the  
Matrix and drawn on the screen. The displayed preset becomes the “Current  
configuration” by clicking the GO BUTTON.  
• You can Add and Erase Ties (edit) when in the “Current configuration”. These  
edits are made using the mouse in a drag and drop operation. To add a Tie,  
drag the input box and drop it on the desired output box (left to right). To  
erase a Tie, drag the output box and drop it on the desired input box (right to  
left). Note that an output can be rerouted to a different input by merely  
adding the new connection (without erasing the old Tie). You can also erase  
all Ties that appear on a box by dragging that box to the trash-can. Other  
settings will affect how the Tie changes are applied: the Hold/Verify versus  
Immediate settings in the Preferences menu. Hold/Verify (the default) shows  
Adds and Erases as dotted lines until committed (Take Button) or cancelled  
(Cancel Button).  
• After you have edited the “Current settings”, you can also store the configuration  
as a Preset using the Save As.. Button.  
• You can assign a Device icon and a Caption to any of the I/O port boxes for your  
convenience in operating the Control Program using the Devices Palette To  
access the Devices screen, use the mouse to click on the desired I/O port box  
or click the TOOLS|ASSIGN-DEVICE-ICONS menu. Your setting of the Icons are  
remembered by the program (NOT by the Matrix) for your convenience in  
your next editing session.  
Matrix 3200/6400 Series • Control Software  
3-9  
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Control Software, cont’d  
• If you have edited any of the configurations or assigned Icons or Captions, when  
you exit the program you will be prompted to save the changes. These will be  
written to the MTRX6400.INI file for use in your next editing session (if you  
agree). The information in the file also allows you to fully restore a Matrix  
3200/6400 System to all the settings (Ties, Presets, etc.) from the current  
session. We strongly recommend you allow the program to save your  
changes! You may also wish to Save the unit’s settings in a uniquely named  
file, instead.  
How to PROGRAM the Matrix 3200/6400 System in EMULATE  
MODE  
The Matrix Control Program provides an “Emulate” mode to allow you to build  
and save a configuration file, off-line, without being connected to a Matrix System.  
This file can later be downloaded (programmed) into a Matrix via the RS-232 port  
using the Matrix 3200/6400 Virtualization/Control Program. The Emulate mode  
also allows you to generate the RS-232 strings needed to interface a third party  
control system to a Matrix System instead of downloading it with the  
Virtualization/Control Program. Finally, the Emulate mode allows “programming”  
for a hardware configuration that differs from your present system.  
To program a switcher without being connected to it at this time, start the  
MTRX6400 program (under Windows) and click on EMULATE (instead of a  
COMM PORT number) when asked. Click OK.  
• The program will ask for 2 file names. The first is for restoring the settings to an  
existing configuration (as though a Matrix with that configuration and  
presets were connected). Typical choices for this would be MTRX6400.INI (to  
edit the last real-time configuration) or DEMO6400.MTX (to view some  
possibilities) or NEW.INI (to start from an empty configuration). This first file  
is read by the program (and will not be altered) and is optional: you can  
choose CANCEL instead of specifying a name if you wish. The second file is  
required and will be created to save the results of editing in the Emulation  
mode. It is this file that you would later use for downloading to the Matrix.  
You should give this file a meaningful name (i.e. JOB1107.MTX). If the second  
file already exists, you’ll be warned that you are about to overwrite it.  
• A typical Emulation operation might consist of multiple editing sessions:  
• Session A (connected to a Matrix 3200/6400 System)  
• Session B (Emulation) use MTRX6400.INI as the first file (source) to edit the last  
save from the Matrix use JOB1107.MTX as the second file (destination)  
• Session C (Emulation) use JOB1107.MTX as the first file (source) to further edit  
the last Emulation save use JOB1107.MTX as the second file (destination)  
• Session D (connected to a Matrix 3200/6400 System) Restore from JOB1107.MTX  
to program the System from the saved Emulation  
• The program will show the Physical Configuration screen using the parameters  
read from the source file (if you specified one). Change the settings as needed  
and then click TAKE.  
• The program reads the emulated settings (Ties, Presets, Virtual Map, etc.) and  
draws a graphical representation of the system’s configuration and settings  
(Ties) on the Main screen. It also reads the source file to draw Icons for each  
I/O (if any had been applied in previous programming sessions) to make the  
graphical representation even more friendly.  
• Initially, the “Current configuration” from the emulated Matrix is shown. Notice  
How the Ties Appear as solid lines in various colors here and How the I/O  
3-10 Matrix 3200/6400 Series Control Software  
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Ports are Grouped and Titled. Selecting a Preset (if any exist) from the Presets  
List at the right side of the screen will cause that configuration to be read  
from the emulated Matrix and drawn on the screen. The displayed preset  
becomes the “Current configuration” by clicking the GO BUTTON.  
• You can Add and Erase ties (edit) when in the “Current configuration”. These  
edits are made using the mouse in a drag and drop operation. To add a Tie,  
drag the input box and drop it on the desired output box (left to right). To  
erase a Tie, drag the output box and drop it on the desired input box (right to  
left). Note that an output can be rerouted to a different input by merely  
adding the new connection (without erasing the old Tie). Another setting will  
affect how the Tie changes are applied: the Hold/Verify versus Immediate  
settings in the Preferences menu. Hold/Verify (the default) shows Adds and  
Erases as dotted lines until committed (Take Button) or cancelled (Cancel  
Button)  
• After you have edited the “Current settings”, you can also store the configuration  
as a Preset using the Save As.. Button.  
• You can assign a Device icon and a Caption to any of the I/O port boxes for your  
convenience in operating the Control Program using the Devices Palette. To  
access the Devices screen, use the mouse to click on the desired I/O PORT box  
or click the TOOLS|ASSIGN-DEVICE-ICONS menu. Your setting of the Icons are  
remembered by the program (NOT by the Matrix) for your convenience in  
your next editing session.  
• If you have edited any of the configurations or assigned Icons or Captions, when  
you exit the program you will be prompted to save the changes. These will be  
written to the Emulation file for use in your next editing session (if you  
agree). The information in the file also allows you to fully restore a Matrix  
3200/6400 System to all the settings (Ties, Presets, etc.) from the current  
session We strongly recommend you allow the program to save your  
changes! You may also wish to Save the unit’s settings in a uniquely named  
file, instead.  
How to SAVE and RESTORE the Matrix 3200/6400 Settings  
The FILE menu provides the following functions:  
• Save MATRIX settings as...  
(uploads *.MTX file from system)  
• Restore MATRIX settings from... (downloads *.MTX file to system)  
• Save This Session’s settings  
• Restore Last Session’s settings  
(uploads MTRX6400.INI file from unit)  
(downloads MTRX6400.INI file to unit)  
In normal operation (non-emulation mode), the Virtualization/Control Program  
reads the MTRX6400.INI file at start-up to display Icons since these items do not  
cause any changes in the Matrix System’s configuration (programming) and  
provide convenience to the user. The file actually contains all the information  
needed to fully Restore (program) the Matrix 3200/6400 System’s settings. Both of  
the Restore functions in the menu cause a FULL Restore of the attached Matrix  
System, providing an easy method to switch between (reprogram) configurations.  
Both of the Save functions in the menu create a complete .INI type file for future  
restoration to an attached Matrix. By default, the SAVE AS choice uses file  
extension .MTX, but any name and extension can be used when saving or restoring  
a file. The SAVE THIS function is not usually needed since the program prompts  
you to create one upon exiting if any edits were performed. The RESTORE LAST  
function allows you to set your Matrix configuration back to its settings when you  
first started the Virtualization/Control Program (effectively cancelling any edits  
and changes without leaving the program).  
Matrix 3200/6400 Series • Control Software 3-11  
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Control Software, cont’d  
How to Create PROGRAM BYTE STRINGS for the Matrix 3200/  
6400 System  
The Matrix 3200/6400 System can be controlled and programmed through the  
RS-232 port via third party control systems. These systems need to be “told” what  
bytes to send to the Matrix to perform this control. The Matrix 3200/6400 User’s  
Manual provides details of how to build these byte strings (using paper and  
pencil), but the Matrix Virtualization/Control Program can make this job much  
easier by building the strings for you. To generate the strings:  
• Create all the Matrix  
System settings  
(program) from  
either Emulate  
mode or being  
connected to a  
Matrix System.  
The Program  
Strings that can be  
viewed produce  
the Current-Ties,  
Presets, Audio-  
Config, and RGB  
Delay settings.  
FIGURE 3-10.A  
To see the strings,  
click on the TOOLS|SHOW RS-232-STRINGS menu to show the Program Strings  
screen (Figure 3-10.A).  
Notes  
3-12 Matrix 3200/6400 Series Control Software  
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Matrix 6400 Audio Switcher  
Chapter Four  
4
RS-232/RS-422 Programmer’s Guide  
Serial Communications Port  
Host-to-Switcher Communications  
Command/Response Table  
Error Codes  
Switcher Initiated Messages  
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Programmer’s Guide  
Serial Communications Port  
If the Matrix 6400 Audio Switcher is the Master BME (BME #0), its RS-232/RS-422  
connector may be connected to the serial port output of a Host device such as a  
computer or control panel. Software control of the switcher is made possible by this  
connection. A Host serial port connection to the RS-232/RS-422 connector of a  
Matrix 6400 Audio Switcher is shown in Figure 4-1.A.  
The Matrix 6400 Audio Switcher is normally configured for RS-232 control. If  
it is to be used with an RS-422 device, an internal cable must be moved. The  
procedure for moving the cable begins on Page 5-2.  
The RS-232/422 connector on the Matrix 6400 Audio Switcher is a 9-pin  
D female with the following pin assignments:  
Pin RS-232  
Description  
RS-422  
Description  
1
2
Tx  
not used  
Transmit Data  
Tx(-)  
Tx(+)  
Transmit Data (-)  
Transmit Data (+)  
3
4
Rx  
Receive Data  
not used  
Rx(+)  
Rx(-)  
Receive Data (+)  
Receive Data (-)  
5
Gnd  
Signal Ground  
Gnd  
Ground  
6
7
not used  
not used  
not used  
not used  
8
9
not used  
not used  
not used  
not used  
The protocol is 9600 baud, 8-bit, 1 stop bit, no parity and no Flow control.  
Details for programming the Matrix 6400 Audio Switcher from a Host system  
connected to the RS-232/RS-422 port are covered in this chapter.  
1
6
A
B
C
D
E
A
B
C
D
E
B
M
E
E
4
A
D
D
R
S
S
I
KPCOM.  
9
IN  
INPUTS  
5
IN  
A
N
A
M
H
E
A
D
IM  
E
,
C
S
IN  
A
A
IN  
U
IN  
IN  
IN  
IN  
IN  
OUT  
OU
Female  
A
C
BECOM.  
PO  
FUSE:  
OUT  
WER INPUT  
250V 5.0A  
OUTPUTS  
TT  
OUT  
OUT  
Connector  
VICNG  
OUT  
OUT  
WCDBFOSER  
OUT  
OUT  
DSINECTPO  
12-4V.MAX5/60Hz  
1
-
8
9 - 16  
17 - 24  
2- 32  
33 - 40  
1
5
41 48  
6
9
49 - 56  
5- 64  
1
-
8
9
-
17 -
25 - 32  
3
41
49
57 -
Male  
Connector  
To Host  
System/Device  
Serial Port  
Figure 4-1.A Matrix 6400 Audio Switcher RS-232/RS-422 to Host  
connection  
4-2  
Matrix 3200/6400 Series Programmer’s Guide  
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Host to Switcher Communications  
The Matrix 6400 Audio Switcher accepts both Simple Instruction Set and Advanced  
Instruction Set Commands through the RS-232/RS-422 port. Simple Instruction Set  
(SIS) commands may consist of one or more characters per command field and do  
not require any special characters to begin or end the command character sequence.  
Switcher responses to SIS commands all end with a carriage return and a line feed  
(CR/LF). An Advanced Instruction Set (AIS) command field begins with an Escape  
character and ends with a carriage return, line feed is optional (the Switcher  
Response to an AIS command always ends with a CR/LF).  
When the Matrix 6400 Audio Switcher receives a command (SIS or AIS) and  
determines that it is valid, it will execute the command and send a response back to  
the controlling (Host) device. If the Matrix 6400 Audio Switcher is unable to execute  
the command because it is invalid or contains invalid parameters, it will return an  
error response to the Host. The error response is coded to help identify the cause of  
the error. Error code responses are defined on Page 4-9.  
When a Matrix 6400 Audio Switcher local event takes place, such as a Front Panel  
operation, the switcher responds by sending a message to the Host. These switcher  
initiated messages are listed on Page 4-9. The switcher does not expect a response  
from the host, but, for example, the host program may want to request new status.  
Command/Response Table  
The Command/Response Table begins on the following page. Lower case  
characters are acceptable in the command field only where indicated. Symbols are  
used throughout the table to represent variables in the Command/Response fields.  
Symbol definitions are shown at the beginning of the table as is an ASCII to  
Hexadecimal (HEX) conversion table. Error Response codes and switcher generated  
Unsolicited Responses are shown at the end of the table. Command and/or  
Response examples are shown throughout the table. Name fields are 12  
alphanumeric characters 0 - 9, A - Z (upper and lower case) including “+/-:=” and  
space.  
Commands are split into two groups which are identified by page headers. The two  
groups are “Simple Instruction Set Commands” and “Advanced Instruction Set and  
Simple Instruction Set Commands”.  
Presentation  
Input  
Room  
13  
C
Input  
14  
Input  
11  
Video Conference  
Room  
Training  
Room  
Input  
7-9  
12  
Input  
10  
A
D
Media  
Room  
B
Pla  
y
VCRer  
1
Pla  
y
D
V
er  
2
Pla  
D
o
n
n
ics  
y
E
x
t
r
c
t
r
o
VCR  
e
Ele  
r
3
DSS  
Laser  
vice Controller  
De  
R
N
E
D
G
C
RE  
O
M
E
P
A
C
Q
O
P
C
BLU  
M
P
A
C
Q
H
E
O
P
O
M
P
A
C
RIZO  
Q
P
NT  
C
A
V
L
E
S
ync  
R
T
ICA  
L
Sy  
nc  
A
UD  
IO  
Input  
1-6  
Figure 4-2.A Host computer controls Matrix 3200/6400 System  
Matrix 3200/6400 Series • Programmer’s Guide  
4-3  
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Programmer’s Guide, cont’d  
COMMAND/RESPONSE TABLE  
Symbol Definitions:  
= Escape  
= muted output)  
= CR  
= CR/LF  
• = space  
= 1 thru maximum number of inputs  
=
Ø
thru maximum number of inputs (Input  
= 1 thru maximum number of outputs  
= BME number ( thru 5)  
dB thru 9 dB (audio gain)  
Ø
ASCII to HEX Conversion Table  
1B CR LF · 2  
! 21 22 # 23 $ 24  
% 25 & 26  
) 29 * 2A + 2B  
- 2D . 2E / 2F  
Ø
D
ØA  
Ø
Ø
=
Ø
27  
( 28  
, 2C  
= 1 dB thru 15 dB (audio attenuation)  
= Numerical Value –15 thru +9  
= 1 thru maximum number of rooms [1 max.]  
Ø
3Ø  
Ø
1 31 2 32 3 33 4 34  
5 35 6 36 7 37 8 38  
=
Ø
or 1 (  
= Global preset # (  
= Room preset # (  
Ø
meaning off and 1 meaning on)  
= current ties for system in view) [32 max.]  
= current ties for room in view mode) [1 max.]  
Ø
Ø
9 39  
: 3A ; 3B < 3C  
Ø
= 3D > 3E ? 3F @ 4  
Ø
= Group Mode (follow). A = All (Follow), B = Aud / Vid / RGB breakaway,  
C = total breakaway  
A 41 B 42 C 43 D 44  
E 45 F 46 G 47 H 48  
I 49 J 4A K 4B L 4C  
= Delay in ½ second increments [1  
= One digit status of Main and Redundant Power Supplies  
= Off or Dead Power supply  
Ø
max. = 5.Ø seconds]  
M 4D N 4E O 4F P 5  
Ø
Q 51 R 52 S 53 T 54  
U 55 V 56 W 57 X 58  
Ø
1 = No Redundant, using Main Power supply  
2 = Using Redundant Power supply  
3 = Has Redundant, using Main Power supply  
= 1 through maximum number of virtual planes  
Y 59 Z 5A [ 5B  
] 5D ^ 5E _ 5F ` 6  
a 61 b 62 c 63 d 64  
\ 5C  
Ø
e 65  
i 69  
f 66 g 67 h 68  
j 6A k 6B l 6C  
=
ØØ through 99 (two digits)  
= (Y)es or (N)o, Y = Mute and N = UnMute for RGB or Audio  
= Controller software version to the second decimal place  
=
m 6D n 6E o 6F p 7  
q 71 r 72 s 73 t 74  
u 75 v 76 w 77 x 78  
y 79 z 7A 7B 7C  
7D  
Ø
Ø
= No mute, 1 = Video mute, 2 = Audio mute,  
3 = Video/Audio mute, – = Not used  
{
|
= Two digit Virtual output number [16 per room max]  
= Two digit Virtual input number  
}
~
7E DEL 7F  
= Four character physical i/o port (BME# + i or o + port#) example 3i  
Ø7  
,
,
(Virtual Input Name),  
(Virtual Output Name) = Maximum  
of 12 alphanumeric characters (upper and lower case) “ ” + - : = / and space.  
SIMPLE INSTRUCTION SET COMMANDS (PAGE 1 OF 3)  
OUTPUT SWITCHING COMMANDS  
ASCII (HOST-SWITCHER)  
RESPONSE (SWITCHER-HOST)  
All  
*
!
Out  
•In •All  
Example  
3*21!  
Out21•InØ3  
Example explanation: Connect Virtual Output 21 to Virtual Input 3 in all Planes (i.e. Audio  
Follows Video).  
RGB  
*
*
*
&
%
$
Out  
Out  
Out  
•In •Vid  
•In •Vid  
•In •Aud  
•In •Bme  
Video  
Audio  
Specific BME  
*
*
!
Out  
Out  
Example  
11*2*2!  
Ø2•In11•BMEØ2  
Example explanation: Connect physical Output 2 in BME 2 to physical Input 11 in BME 2.  
PRESET COMMANDS  
Save Current  
Recall  
ASCII (HOST-SWITCHER)  
RESPONSE (SWITCHER-HOST)  
,
.
Spr  
Rpr  
4-4  
Matrix 3200/6400 Series Programmer’s Guide  
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Save for a room  
Recall for a room  
*
,
Rmm  
Rmm  
•Spr  
3•Spr  
Example  
3*9  
Ø
Ø9  
Example explanation: Save Current Ties as Preset #9 for Room #3.  
Rmm •Rpr  
*
.
RGB MUTE COMMANDS  
RGB Mute  
ASCII (HOST-SWITCHER)  
RESPONSE (SWITCHER-HOST)  
B
b
Vmt  
Vmt  
RGB Un-mute  
Note: Where  
is not included, global RGB mute is activated.  
SETTING AUDIO GAIN COMMANDS  
ASCII (HOST-SWITCHER)  
RESPONSE (SWITCHER-HOST)  
Positive  
*
G
In  
In  
•Aud  
4•Aud+Ø3  
Example  
4*3G  
Ø
Example explanation: Set Audio Gain on Virtual Input 4 to 3 dB.  
Attenuation  
*
g
In  
•Aud  
Increment Audio Level (up)  
{G  
}G  
In  
•Aud  
Decrement Audio Level (down)  
Example  
In  
In  
•Aud  
4•Aud+Ø2  
4}G  
Ø
Example explanation: (Decrement Audio Level on Virtual Input 4 - down 1 dB).  
AUDIO MUTE COMMANDS  
Audio Mute  
ASCII (HOST-SWITCHER)  
RESPONSE (SWITCHER-HOST)  
Z
z
Amt  
Amt  
Audio Un-mute  
Note: Where  
is not included, global Audio mute is activated.  
LIST COMMANDS  
ASCII (HOST-SWITCHER)  
RESPONSE (SWITCHER-HOST)  
List Room Configuration  
LR  
ROOM#  
NAME  
VIRTUAL OUTPUTS  
Ø
Ø
Ø
1
2
3
,
,
,
,
,
,
1
2
3
1
2
3
n
,
,
,
1
2
3
n
,
,
,
1
2
3
n
n
1
Ø
,
,
,
,
10  
1
2
3
Example  
LR  
ROOM#  
Name  
Security  
Demo Rm  
VIRTUAL OUTPUTS  
, Ø4,11,12,13  
, 27  
Ø1  
Ø2  
Ø3  
, 15,16,17,18  
Ø
9
[unassigned]  
Conf. Rm  
1
Ø
, 31,32  
List Virtual inputs  
LI  
VIRT-IN#  
NAME LVL1 LVL2  
LVL6  
Ø
1
2
,
,
,
,
,
,
1
2
1
1
2
2
6
6
Ø
N
,
,
,
n
1
2
6
Matrix 3200/6400 Series • Programmer’s Guide  
4-5  
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Programmer’s Guide, cont’d  
LIST COMMANDS  
ASCII (HOST-SWITCHER)  
RESPONSE (SWITCHER-HOST)  
List Virtual outputs  
LO  
VIRT-OUT# NAME LVL1 LVL2 LVL6 VMUTAMUT  
Ø1  
Ø2  
,
,
,
,
,
,
,
,
1
2
1
1
2
6
,
,
2
6
N
,
,
,
,
n
1
2
6
Example  
LO  
VIRT-OUT# NAME  
LVL1 LVL2  
LVL6 VMUT AMUT  
Ø
1
2
Barco7 ,1o16 ,1o17,1o18,2o  
Ø
5
,y,n  
,y,y  
Ø
Preview ,1o  
Ø1 ,1o  
Ø2,1oØ3,2oØ  
1
2
Ø
,1oØ  
4
,1oØ5,1oØ6,2oØ  
2 ,y ,n  
21  
VCR  
,1o  
Ø7 ,1o62,1o63,2o21 ,n ,y  
LIST COMMANDS  
ASCII (HOST-SWITCHER)  
RESPONSE (SWITCHER-HOST)  
List Remote Keypad  
LK  
ADDR#  
MODE  
ID# NAME USER INPUT  
Example response for LK command  
ADDR#  
1
MODE  
GLBL  
ID# NAME USER INPUT  
,
ØØ  
,
,Ø  
1
5
5
2
5
OUTP  
OUTP  
,14 ,ConfRm1  
,15 , Security2  
,
Ø
Ø
,
64  
ROOM ,1  
Ø
,ConfRm2  
,Ø1  
List Presets  
LP  
ROOM#  
PRESET# NAME  
PRESET# NAME  
FOLLOW MODE  
Example response for LP command  
ROOM#  
GL  
FOLLOW MODE  
,ALL  
Ø
1
,DailyConfig  
GL  
32  
,LunchConfig  
,ALL  
Ø
Ø
1
1
Ø
Ø
1
,WkEndConfig ,NO  
2
,NightConfig  
,ALL  
1Ø  
1Ø  
,TestConfig  
,NO  
INFORMATION COMMANDS  
ASCII (HOST-SWITCHER) RESPONSE (SWITCHER-HOST)  
Query Software Version  
Specific BME  
Q/q  
Q/q  
Ver  
Ver  
Example  
4Q  
Ver 1.ØØ  
Example explanation: Query Firmware version of BME #4.  
4Q or 4q is acceptable as ASCII command format.  
Request Part Number  
Specific BME  
N/n  
N/n  
N6  
Ø
-25x-iofr  
-25x-iofr  
(Response = BME #Ø Part Number)  
N6Ø  
Note: x =  
Ø
= Matrix 64ØØ Wideband, x = 1 = Matrix 32ØØ Wideband, x = 2 = Matrix 64ØØ Lo Res,  
x = 3 = Matrix 32ØØ Lo Res, x = 4 = Matrix 64ØØ Sync, x = 5 = Matrix 32ØØ Sync, x = 6 = Audio.  
io = Two character Input/Output Matrix configuration code (see Page B-1)  
f = FPC-1ØØØ installed?, Ø = No, 1 = Yes r = Redundant Power Supplies installed?,  
Ø
= No,1 =Yes.  
4-6  
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INFORMATION COMMANDS  
ASCII (HOST-SWITCHER) RESPONSE (SWITCHER-HOST)  
Request Information  
I/i  
I
X
•T  
•Vmt •Amt •Sys  
•Amt1•Sys1•DgnØØ  
•U  
•M  
X
•Dgn  
Example  
I
I64X64•T1•U2•M21X21•Vmt  
Ø
Example explanation: I64X64 indicates that this BME has 64 physical inputs and 64 physical outputs.  
T1= Wideband Switcher, U2 indicates system has 2 BMEs and is set to M21X21 (21 Virtual Inputs and  
21 Virtual Outputs). Vmt  
Ø
= Video is not Muted, Amt1 = Audio is Muted. Sys1 indicates that this BME  
has no redundant power supply and the main power supply is on. DgnØØ indicates no error (BME’s self-  
test diagnostics passed. Dgn2  
Ø
if reported = System physical size has changed since last virtualized.  
Same as Request Information Response above.  
Specific BME I/i  
Notes:  
1. Command “  
2.  
ØI ” is equivalent to “I” or “i” command.  
1 = Wideband, 2 = Lo-Res, 3 = Sync, 4 = Audio (for this BME),  
is physical size of this BME.  
Ø
= BME not present.  
3.  
4.  
+
,
,
,
,
are each two digit fields.  
ADVANCED INSTRUCTION SET AND SIMPLE INSTRUCTION SET COMMANDS (PAGE 1 OF 3)  
ASCII (HOST-SWITCHER)  
VIEW COMMANDS  
RESPONSE (SWITCHER-HOST)  
Audio Gain  
V/v  
G
In  
·Aud  
Example  
V15G  
In15•Aud-Ø6  
Example explanation: Virtual Input 15 Audio Level is set to -6 dB.  
Global PRESET information  
Example  
VI  
,Grp  
Ø
VI  
Jims_Lecture,GrpA  
Global PRESET Ties  
*
*ØØVA  
SO+15•All  
SO  
SO+1  
SO+2  
Views are 16 virtual outputs at a time; each position shows what virtual input is connected to that virtual output.  
Preset views the current configuration.  
Ø
virtual input #4 tied to virtual output #1  
no virtual input tied to virtual output #16  
Example 1  
Ø*Ø1*ØØVA  
Ø4•64•ØØ•ØØ•ØØ•ØØ•Ø3•Ø1•ØØ•ØØ•ØØ•64•ØØ•Ø1•ØØ•ØØ•All  
virtual input #64 tied to virtual output #2  
Example 1 explanation: Read Preset  
Ø
(current) Ties of Virtual Inputs to Virtual Outputs  
Ø1 through 16 in Follow mode.  
virtual input #4 tied to virtual output #17  
no virtual input tied to virtual output #32  
Ø4•64•ØØ•ØØ•ØØ•ØØ•Ø3•Ø1•ØØ•ØØ•ØØ•64•ØØ•Ø1•ØØ•ØØ•All  
Example 2  
Ø
*
17*  
ØØVA  
virtual input #64 tied to virtual output #18  
Example 2 explanation: Read Preset  
Ø
(current) Ties of Virtual Inputs to Virtual Outputs 17 through 32 in Follow mode.  
in a 64 virtual input x 56 virtual output configuration,  
the last 8 virtual outputs are nonexistent (see note 2 below)  
virtual input #4 tied to virtual output #49  
Example 3  
3*49*ØØVA  
Ø4•--•ØØ•ØØ•ØØ•--•Ø3•Ø1•na•na•na•na•na•na•na•na•All  
virtual output #50 does not have audio follow (see note 3 below)  
Example 3 explanation: Read Preset 3 Ties of Virtual Inputs to Virtual Outputs 49 through 64 in Follow mode.  
Global PRESET w/Total Breakaway  
Command description  
*
*
VC  
SO+15•Plane  
SO+15•Bme  
SO  
SO+1  
SO+2  
SO+2  
preset*start-output*plane  
Global PRESET by Specific BME  
Command description  
*
*
VD  
SO  
SO+1  
preset*start-output*BME#  
Room PRESET information  
Room PRESET Ties  
*
*
*
VI  
,Grp  
*Ø1*ØØVA  
Rvo....•All  
Rvo  
Rvo  
Room PRESET w/Total Breakaway  
Command description  
*Ø1* VC  
Rvo....•Plane  
room*preset*start-output*plane  
Matrix 3200/6400 Series • Programmer’s Guide  
4-7  
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Programmer’s Guide, cont’d  
Command  
Response  
Description  
1VI  
Jims_Lecture,GrpB  
Read Preset 1 breakaway information (follow versus breakaway mode)  
In the 4 examples below, all Ties are read from a 32 x 32 virtual RGBA (red, green, Blue, Audio) system  
with Audio/Video breakaway (Grp B). In Examples 1 and 2 below (Video breakaway), only virtual plane 1  
(Red) needs to be read, since virtual planes 2 and 3 (Green and Blue) are the same as virtual plane 1.  
Examples 3 and 4 below refer to virtual Audio breakaway with virtual plane 4 representing Audio.  
Example 1  
1*Ø1*Ø1VC Ø4•64•ØØ•ØØ•ØØ•ØØ•Ø3•Ø1•ØØ•ØØ•ØØ•64•ØØ•Ø1•ØØ•ØØ•Plane 1  
Explanation: Read Preset 1 Red (plane 1) Ties of Virtual Video Inputs to Virtual Video Outputs Ø1 through 16.  
Ø4•64•ØØ•ØØ•ØØ•ØØ•Ø3•Ø1•ØØ•ØØ•ØØ•64•ØØ•Ø1•ØØ•ØØ•Plane 1  
Example 2  
1*17*Ø1VC  
Explanation: Read Preset  
Example 3  
1
Red (plane 1) Ties of Virtual Video Inputs to Virtual Video Outputs 17 through 32.  
Ø4•64•ØØ•ØØ•ØØ•ØØ•Ø3•Ø1•ØØ•ØØ•ØØ•64•ØØ•Ø1•ØØ•ØØ•Plane 4  
1*Ø1*Ø4VC  
Explanation: Read Preset 1 Audio (plane 4) Ties of Virtual Audio Inputs to Virtual Audio Outputs Ø1 through 16.  
virtual input #4 tied to virtual output #17  
no virtual input tied to virtual output #32  
Example 4  
1*17*Ø4VC  
Ø4•64•ØØ•ØØ•ØØ•ØØ•Ø3•Ø1•ØØ•ØØ•ØØ•64•ØØ•Ø1•ØØ•ØØ•Plane 4  
virtual audio plane  
virtual input #64 tied to virtual output #18  
Explanation: Read Preset 1 Audio (plane 4) Ties of Virtual Audio Inputs to Virtual Audio Outputs 17 through 32.  
ADVANCED INSTRUCTION SET AND SIMPLE INSTRUCTION SET COMMANDS  
VIEW COMMANDS  
ASCII (HOST-SWITCHER)  
RESPONSE (SWITCHER-HOST)  
Virtual Output MUTES  
VM  
2• • • • •  
64Mut  
1
Notes:  
1. Start output is always Ø1 for Room PRESET, because room has max. of 16 outputs assigned.  
2. All “VI” values in responses are 2 numeric characters (i.e. 12 or  
outputs.  
Ø3) or “na” indicating non-existant virtual  
3. In “VA” View, any outputs that do not follow show as “- -“ in response.  
4. SO = “Start-Output” parameter in “Global Preset commands”.  
5. Rvo - Rvo.... = Set of Virtual Outputs assigned to specified “room” (up to 16 total).  
RGB DELAY COMMANDS  
ASCII (HOST-SWITCHER)  
RESPONSE (SWITCHER-HOST)  
Read RGB Delay (for 1 ch.)  
Set RGB Delay (for 1 ch.)  
D
Out •Dly  
d
*
Out •Dly  
Note: Where  
DIRECT WRITE OF  
= delay in 1/2 second increments (i.e.  
Ø
=
Ø
sec, 1Ø = 5.Ø sec)  
GLOBAL PRESETS COMMANDS  
ASCII (HOST-SWITCHER)  
RESPONSE (SWITCHER-HOST)  
Start Write Mode  
End Write Mode  
P
p
Write Preset  
End Write Preset  
Ready  
Example  
P32  
1*1!  
1*2&  
1*3%  
:
Write Preset 32 Ready  
:
1*64$  
p
End Write Preset 32  
Notes:  
1. Any non-output switching or invalid command between the Start and End commands will be ignored.  
2. If there is no activity for 5 seconds while in write mode, then error E17 occurs.  
3. No front panel switching (Actual Switching) is allowed during the Start and End commands.  
4. If an End command  
p command is issued with no Start command, then error E10 occurs.  
4-8  
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QUICK RECALL OF  
GLOBAL PRESETS COMMANDS  
ASCII (HOST-SWITCHER)  
RESPONSE (SWITCHER-HOST)  
Quick Recall Preset  
Notes:  
.
Rpr  
1. If the Quick Recall Preset ( .) command is issued without an active write, then error E10 occurs.  
2. Complete backplane switch within 60mSeconds (apprx.) after receipt of the command.  
3. Recall must take place 100mSeconds after End Write Mode command (  
4. Quick recall command only recalls last entered direct write preset.  
p
).  
SET NAMES COMMANDS  
ASCII (HOST-SWITCHER)  
RESPONSE (SWITCHER-HOST)  
Read Global preset name  
Write Global preset name  
NG  
nG  
,
NamP  
NamP  
NamR  
NamI  
Read Room preset name  
Write Room preset name  
NP  
nP  
*
*
,
Read Room Name  
Write Room Name  
NR  
nR  
,
,
Read Virtual Input Name  
Write Virtual Input Name  
NI  
nI  
,
Read Virtual Output Name  
Write Virtual Output Name  
NO  
nO  
NamO  
ADVANCED INSTRUCTION SET AND SIMPLE INSTRUCTION SET COMMANDS (PAGE 3 OF 3)  
ZAP CONFIGURATION COMMANDS  
Zap All Global presets & names  
Zap individual Global  
ASCII (HOST-SWITCHER)  
RESPONSE (SWITCHER-HOST)  
zG  
zT  
zP  
ZapG  
ZapT  
ZapP  
ZapT  
ZapD  
ZapA  
ZapZ  
ZapXXX  
Zap All Room presets & names  
Zap individual Room Preset  
Zap All RGB Delay to Ø sec.  
Zap all Audio Gains to Ø dB.  
UnMute RGB/Audio (All Mutes)  
Master Reset  
zT  
*
zD  
zA  
zZ  
zXXX  
ERROR CODES  
If the switcher receives a command that is invalid or contains invalid parameters, it will return an Error Code  
response. The error code response has the format “Exx”. Following is a list of possible error code responses.  
Description of Error code  
E
E
E1  
Ø
Ø
1
5
Ø
Invalid input channel number (too large)  
Device is off  
Invalid command  
E11  
E12  
E13  
E14  
Invalid preset number (too large)  
Invalid output number (too large)  
Value too large (Gain)  
Command not available for matrix configuration  
Invalid BME number  
E2Ø  
E21  
E22  
E23  
Invalid Room number  
Busy  
Checksum error  
Matrix 3200/6400 Series • Programmer’s Guide  
4-9  
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Programmer’s Guide, cont’d  
SWITCHER GENERATED UNSOLICITED RESPONSES  
When a local event takes place, such as a Front Panel operation, the switcher responds by sending an  
unsolicited response (message) to the Host. These switcher initiated messages are listed below.  
RECONFIGØØ = Audio level change  
RECONFIG  
RECONFIG  
RECONFIG  
RECONFIG  
RECONFIG  
RECONFIG  
RECONFIG  
RECONFIG  
Ø2 = Room#1 or room#1’s preset name change  
Ø3 = Room#2 or room#2’s preset name change  
Ø4 = Room#3 or room#3’s preset name change  
Ø5 = Room#4 or room#4’s preset name change  
Ø6 = Room#5 or room#5’s preset name change  
Ø7 = Room#6 or room#6’s preset name change  
Ø8 = Room#7 or room#7’s preset name change  
Ø9 = Room#8 or room#8’s preset name change  
RECONFIG1  
RECONFIG11 = Room#1  
Ø
= Room#9 or room#9’s preset name change  
or room#1 ’s preset name change  
Ø
Ø
RECONFIG12 = Name change for global preset #1-16  
RECONFIG13 = Name change for global preset #17-32  
RECONFIG14 = Current connection change  
RECONFIG17 = Name change for virtual input #1-16  
RECONFIG18 = Name change for virtual input #17-32  
RECONFIG19 = Name change for virtual input #33-48  
RECONFIG2 = Name change for virtual input #49-64  
Ø
RECONFIG21 = Name change for virtual output #1-16  
RECONFIG22 = Name change for virtual output #17-32  
RECONFIG23 = Name change for virtual output #33-48  
RECONFIG24 = Name change for virtual output #49-64  
RECONFIG25 = Individual mute change  
RECONFIG26 = RGB->SYNC delay change  
RECONFIG34 = A global preset has been saved  
RECONFIG35 = A room preset has been saved  
RECONFIG36 = All RGB Sync Delays initialized (Zapped to  
Ø
sec)  
RECONFIG37 = All Audio Levels initialized (Zapped to  
Ø
dB)  
RECONFIG38 = All Mutes initialized (Zapped to UnMuted)  
RECONFIG4  
RECONFIG4  
Ø
1
= Global mute change  
= Power supply status changed  
RECONFIG99 = Entire System initialized (Master Reset)  
4-10 Matrix 3200/6400 Series Programmer’s Guide  
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Matrix 6400 Audio Switcher  
Chapter Five  
5
Upgrades and Troubleshooting  
Upgrade and Troubleshooting Procedures  
Installing Software Update (IC Chip)  
Swapping RS-232/RS-422 Ports  
Changing the AC Fuse  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Upgrades and Troubleshooting  
Upgrade and Troubleshooting Procedures  
The following procedures may be done in the field.  
• Add Front Panel Controller (FPC-1000) - see Page 5-2.  
• Installing a Software Upgrade - see Page 5-4.  
• Swapping RS-232 / RS-422 Ports - see Page 5-5.  
Troubleshooting a System Problem - see Page 5-6.  
• Adding Audio Cards to a Matrix 6400 Audio Switcher- see Page 5-8.  
• Changing the Audio Output Card Gain Jumpers - see Page 5-10.  
• Adding BMEs to a Matrix 3200/6400 System - see Page 5-11.  
Adding a Front Panel Controller to an existing system  
Adding a Front Panel Controller to an existing system involves replacing the blank  
Access Panel on any BME (except Sync) with the FPC-1000 panel. A system can  
only have one Front Panel Controller and it must be installed on BME #0. The  
details for installing the FPC-1000 are included in the User’s Manual provided with  
the unit.  
RGB  
MUTE  
AUDIO  
MUTE  
FPC-1000  
SYSTEM  
STATUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME REMOTE  
PRIMARY  
TX  
MATRIX 6400  
AUDIO  
REDUNDANT  
RX  
DIAGNOSTICS  
INPUTS  
OUTPUTS  
BME  
-
4
+
ADDRESS  
A
B
C
D
E
A
B
C
D
E
IN  
IN  
IN  
IN  
IN  
IN  
IN  
IN  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
ANAHEIM, CA  
MADE IN USA  
IN  
OUT  
AC POWER INPUT  
FUSE: 250V 5.0A TT  
1
-
8
9
-
16  
17  
-
24  
25  
-
32  
33  
-
40  
41  
-
48  
49  
-
56  
57  
-
64  
1
-
8
9
-
16  
17  
-
24  
25  
-
32  
33  
-
40  
41  
-
48  
49  
-
56  
57 - 64  
Figure 5-1.A Matrix 6400 Audio BME Front and Rear Panels  
5-2  
Matrix 3200/6400 Series Upgrades and Troubleshooting  
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Matrix 6400 Audio BME Internal Access  
Upgrades or repairs may require access to internal areas of the Matrix 6400 Audio  
BME. This involves removing the front access panel (blank or FPC-1000) using a  
coin or a flat blade screwdriver to rotate the two captive screws (Figure 5-2.A) as  
shown in Figure 5-2.B. Pull the top of the access panel out slightly then lift up and  
remove it from the front panel. The FPC-1000 will have a cable connecting it to the  
Main Controller, unplug the connector.  
When done, reverse the procedure to reinstall the access panel.  
RGB  
MUTE  
AUDIO  
MUTE  
FPC-1000  
SYSTEM  
STATUS  
POWER SUPPLIES  
-V  
COMMUNICATIONS  
RS232 BME REMOTE  
+
V
PRIMARY  
TX  
MATRIX 6400  
AUDIO  
REDUNDANT  
RX  
DIAGNOSTICS  
Figure 5-2.A  
RGB  
MUTE  
AU  
D
M
IO  
UTE  
Figure 5-2.B  
Matrix 3200/6400 Series • Upgrades and Troubleshooting  
5-3  
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Upgrades and Troubleshooting, cont’d  
Installing A Software Update  
To install a software update, IC U9 or U6 (or both) on the Main Control printed  
circuit card is replaced. If the system consists of multiple BMEs, the software IC(s)  
in each BME’s Main Control PCB may need to be updated. Use the following  
procedure to replace the Matrix 6400 Audio Main Control PCB IC(s).  
1. Power the system OFF and unplug the AC power cord.  
2. Remove the Access Panel. See Page 5-3.  
3. Use the PLCC IC puller (Figure 5-3.A) to remove the existing Software IC.  
Squeeze the tool to align the hooks with the slots provided in opposite  
corners of IC socket U9 or U6. Insert the hooks, squeeze gently and pull the IC  
straight out of the socket. Set the IC aside.  
4. Note the key (angled corner) of the new Software IC. Orient this to match the key  
of the socket and carefully press it in place.  
5. Reinstall the Access Panel.  
6. Plug in the AC power cord, power the system ON.  
7. Verify that the switcher is working properly.  
19  
J1  
1
2
I
PO  
W
E
R
+
SU  
P
V
P
-
L
IE  
V
S
L
P
R
IM  
D
A
RY  
R
E
U
N
D
A
C
O
2
N
T
R
T
X
S2  
M
M
3
U
N
IC  
A
T
IO  
N
R
B
M
X
S
E
R
E
D
M
O
IA  
TE  
G
N
O
ST  
S
YS  
T
IC  
T
A
T
S
S
E
U
M
S
Main Control Card  
RED +  
J14  
MAIN +  
J13  
U9  
J8  
RED -  
J16  
J5  
J4  
J1  
U6  
MAIN -  
J15  
To Diagnostics  
LEDs  
Figure 5-3.A Updating the Software IC on the Main Control Card  
5-4  
Matrix 3200/6400 Series Upgrades and Troubleshooting  
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Swapping BME #0 RS-232 / RS-422 Ports  
Swapping BME #0 RS-232/RS-422 ports (not required on BME #1 - BME #5)  
involves moving a ribbon cable from one Main Control card connector to another.  
Ribbon Cable Connectors  
The ribbon cables used in the Matrix 6400 Audio Switcher use a self-latching style  
receptacle. Figure 5-4.A shows how it operates.  
1.  
Press each of the two tabs outward, this unlocks  
the receptacle and ejects the ribbon cable  
connector part way. Pull evenly on the ribbon  
cable connector to remove it.  
2.  
When reconnecting the cable, first align the pins  
in the receptacle with the holes in the connector  
and press evenly into the receptacle until the  
receptacle tabs lock the connector in place.  
Swapping Serial Ports (RS-232/RS-422)  
Before working inside, unplug the power cord.  
The Matrix 6400 Audio Switcher is normally connected for RS-232 use. If your  
application requires RS-422, follow this procedure (and Figure 5-4.B) to change the  
configuration. The procedure for removing and installing the ribbon cables is  
described above in “Ribbon Cable Connectors” above.  
1.  
2.  
Power OFF BME #0, unplug the power cord.  
Remove the Access Panel on BME #0 (Page 5-3), locate the Main Control card  
(see Figure 5-3.A).  
3.  
Locate ribbon cable receptacles J4 and J5 (Figure 5-4.B). One is empty and the  
other has a ribbon cable which goes to the rear panel. The ribbon cable plugs  
into J4 for RS-232 and J5 for RS-422. If the connection is wrong for your  
application, disconnect the cable and move it to the other receptacle.  
4.  
5.  
Reinstall the Access Panel.  
Plug in the AC power cord, power ON the BME.  
U9  
RED +  
J14  
MAIN +  
J13  
To RS-232/RS-422  
Connector  
RS-422  
J5  
RED -  
J16  
J8  
RS-232  
J4  
J1  
MAIN -  
J15  
To Diagnostics LEDs  
Figure 5-4.B Main Control Card (for card location, see Figure 5-3.A)  
Matrix 3200/6400 Series • Upgrades and Troubleshooting  
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Upgrades and Troubleshooting, cont’d  
Troubleshooting a Matrix 3200/6400 System Problem  
All Matrix 3200/6400 BME front panels include LEDs at the bottom of the panel  
which are bracketed and labeled DIAGNOSTICS. These LEDs (Figure 5-6.A)  
indicate the current status of the BME power supplies, the RS232/BME/MKP1  
Communications RX and TX lines, and the System Status. The following  
descriptions include normal/failure/status conditions for each LED.  
Power Supplies  
Primary +V  
Green LED  
Green LED  
ON = Normal  
OFF = Failure  
Primary -V  
ON = Normal  
OFF = Failure  
Redundant +V Green LED  
ON = Normal  
OFF = Failure (or Redundant not present)  
Blinking = Redundant +V supplying full +V load  
(indicates Primary +V power supply failure)  
Redundant -V  
Green LED  
ON = Normal  
OFF = Failure (or Redundant not present)  
Blinking = Redundant -V supplying full +V  
load (indicates Primary -V power supply failure)  
If a BME fails to power ON, check the BME external AC fuse (see Page 5-7).  
If the Diagnostic LEDs indicate that a power supply has failed, check the power  
supply fuse (see Page 5-7).  
BME #0 must be powered ON at the same time or after other BMEs. Any BME  
powered on after BME #0 will not be seen by the internal system software.  
Communications  
RS232 TX - Red LED ON/Blinking = BME is transmitting data to Host  
RS232 RX - Green LED ON/Blinking = BME is receiving data from Host  
BME TX - Red LED ON/Blinking = BME is transmitting data  
BME RX - Green LED ON/Blinking = BME is receiving data  
MKP TX - Red LED ON/Blinking = BME is transmitting to Remote keypad  
MKP RX - Green LED ON/Blinking = BME is receiving from Remote keypad  
1. MKP TX/RX LEDs are not present on SYNC BMEs.  
2. MKP LED conditions above apply only to BME #0.  
3. RS-232 LED conditions above apply only to BME #0.  
4. A communications failure between BME #0 and other BMEs could be  
caused by one BME loading down the BME TX or RX line. To determine if  
that is the case, run the RJ-11 BME COMM interconnecting cable to bypass  
each BME one at a time.  
System Status  
Amber LED  
ON = Normal  
OFF = System failure - Call Extron Tech Support  
Blinking = Busy  
Checking/Replacing the BME External AC Input Fuse  
The AC power input cord plugs into the Power-Switch/Fuse assembly which is  
located on the rear panel in the lower left corner of the BME. To check/replace the  
external fuse, remove the power-cord and insert the tip of a small screwdriver blade  
5-6  
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into the fuse-holder slot (the fuse-holder is located just below the power  
switch). Pry the fuse-holder out, it contains the AC input fuse plus a  
spare. If may be obvious that the fuse is blown, if not, check it with an  
ohmmeter or any other continuity device if available. If the fuse is  
blown, replace it with the provided spare. Plug the AC power cord in  
and Power the BME ON. Verify that the unit powered ON correctly  
(check Front Panel LEDs). If the LEDs are in the proper state, the  
problem has been corrected. If not, contact Extron Technical Support.  
AC POWER INPUT  
FUSE: 250V 0.8A TT  
Checking/Replacing the BME Internal Power Supply AC Input  
Fuses  
Each internal power supply has an AC input fuse. If a power supply fuse blows,  
the Front Panel LED for that power supply will go OFF (it is normally solid ON). If  
the BME has redundant power supplies, the redundant supply for the failed power  
supply will assume the full load and its front panel diagnostic LED will blink  
indicating that the Main (Primary) power supply is inoperative. To check/replace a  
power supply fuse, unplug the AC power cord from the BME rear panel, remove  
the Access Panel (see Page 5-3). The power supply fuse location is shown in Figure  
5-6.A (circled). Remove the fuse from the problem power supply. If may be obvious  
that the fuse is blown, if not, check it with an ohmmeter or any other continuity  
device if available. If the fuse is blown, replace it, plug the AC power cord in,  
power up the BME and check Diagnostic LEDs. If the problem persists, call Extron  
Technical Support.  
Primary V+  
Power Supply  
19  
Fuse  
J1  
1
2
Redundant V+  
Power Supply  
would be  
located here  
PO  
+
WER SUPPLIES  
V
-
V
PRIMAR  
Y
REDUND  
ANT  
COMMUNICA  
RS232  
TX  
TIONS  
R
BME  
RX  
EMO  
TE  
DIA  
GNOSTICS  
SYSTEM  
ST  
A
TUS  
Primary V-  
Power Supply  
(Redundant V-  
would be  
located beside  
Primary V-)  
POWER SUPPLIES  
COMMUNICATIONS  
RS232 BME REMOTE  
SYSTEM  
STATUS  
-
V
+
V
Figure 5-6.A BME  
exploded view  
PRIMARY  
REDUNDANT  
TX  
RX  
DIAGNOSTICS  
Matrix 3200/6400 Series • Upgrades and Troubleshooting  
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Upgrades and Troubleshooting, cont’d  
Matrix 6400 Audio Switcher Upgrade - Changing the  
Matrix Size  
Changing the matrix size of a Matrix 6400 Audio Switcher may require adding or  
removing input and/or output audio circuit cards. Page 5-9 describes the  
procedure for determining the required number of input and output cards for the  
desired matrix size and which connectors the cards should be plugged into. The  
following procedure describes how to change the matrix size.  
1.  
See Page 5-12 “Software Procedure - Before and After a Hardware  
Upgrade”. Do steps under “Before Hardware Changes” prior to making any  
hardware changes.  
To ignore step 1 and proceed with the hardware upgrade will require  
considerable system reconfiguration time. It is highly recommended that you  
not skip any step.  
2.  
Turn OFF the AC power switch and unplug the AC power cord.  
Installing or removing Audio cards with power on may damage the equipment.  
3.  
4.  
5.  
6.  
Plug the audio cards in as required (see page 5-9).  
Plug the AC power cord in and turn ON the AC power switch.  
Do the steps under “After Hardware Changes” on Page 5-13.  
Verify that the new matrix size is correctly identified by the software.  
A
B
C
D
E
A
B
C
D
E
BME  
4
ADDRSS  
IN  
KPCOM.  
IN  
INPUTS  
IN  
ANAHEIM, CA  
MADE IN USA  
IN  
IN  
IN  
IN  
IN  
O
F
U
T
OUT  
A
C
BECOM.  
P
OUT  
O
2
U
W
S
E
E
R
V
:
IN  
5.0  
50  
P
U
A
T
TT  
OUTPUTS  
OUT  
OU
OUT  
OUT  
OUT  
OU
VICNG  
WCDBFOSER  
IN  
DSINECTPO  
12-4V.MAX5/60Hz  
56  
57 - 64  
1
-
8
9
-
16  
17 4  
25 - 32  
30  
41 48  
49 56  
Align with plastic guides  
57 - 64  
Figure 5-7.A Inserting an audio card into slot 57-64.  
5-8  
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INPUTS  
OUTPUTS  
BME  
-
4
+
ADDRESS  
A
B
C
D
E
A
B
C
D
E
IN  
IN  
IN  
IN  
IN  
IN  
IN  
IN  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
OUT  
ANAHEIM, CA  
MADE IN USA  
IN  
OUT  
AC POWER INPUT  
FUSE: 250V 5.0A TT  
1 - 8  
9 - 16  
17 - 24  
25 - 32  
33 - 40  
41 - 48  
49 - 56  
57 - 64  
1 - 8  
9 - 16  
17 - 24  
25 - 32  
33 - 40  
41 - 48  
49 - 56  
57 - 64  
Determining Audio Switcher Circuit Card  
Population  
The drawing above shows the layout of the input  
and output audio circuit card slots on the rear  
panel of the Matrix 6400 Audio Switcher. The 8 card  
slots to the left are bracketed and labeled INPUTS,  
the 8 card slots to the right are bracketed and  
labeled OUTPUTS. Each audio card supports 8  
stereo channels and each card slot (input and  
output) is labeled to identify the physical connector  
range covered by the card plugged into a slot (low  
number = top connector, high number = bottom  
connector on card).  
The chart to the right shows the REQUIRED circuit  
card population for every possible matrix  
configuration. The following Matrix 6400 Audio  
configurations are supported:  
8 inputs x 8, 16, 24, 32, 40, 48, 56, 64 outputs  
16 inputs x 8, 16, 24, 32, 40, 48, 56, 64 outputs  
24 inputs x 8, 16, 24, 32, 40, 48, 56, 64 outputs  
32 inputs x 8, 16, 24, 32, 40, 48, 56, 64 outputs  
40 inputs x 8, 16, 24, 32, 40, 48, 56, 64 outputs  
48 inputs x 8, 16, 24, 32, 40, 48, 56, 64 outputs  
56 inputs x 8, 16, 24, 32, 40, 48, 56, 64 outputs  
64 inputs x 8, 16, 24, 32, 40, 48, 56, 64 outputs  
An example matrix configuration of 24x16 would  
require audio input cards in the left 3 slots (1-8, 9-  
16 and 17-24) of the INPUTS section and audio  
output cards in the left 2 slots (1-8 and  
9-16) of the OUTPUTS section. If the cards are not  
installed as shown for each matrix size, the Extron  
Matrix 6400 System Virtualization/Control  
Software will be unable to accurately virtualize the  
system. The Audio Input circuit cards (PN# 70-069-  
01) plug into connectors INPUTS 1-8 through 57-64,  
the Audio Output circuit cards (PN# 70-070-01)  
plug into connectors OUTPUTS 1-8 through 57-64.  
It is not possible to plug the circuit cards in upside  
down or inputs into outputs nor vice versa.  
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Upgrades and Troubleshooting, cont’d  
Changing the Audio Output Card Gain Jumpers  
The gain indicated by an FPC 1000 LCD panel or a Host computer running Extron’s  
Matrix 6400 System Control software may be off by 6dB depending on the type of  
output (balanced or unbalanced) and jumper positions on the Audio Output card. If  
the Audio card jumpers for each output are set to match the output type, the  
indicated gain will match the actual gain for all outputs.  
Each Audio Output card has eight pairs of jumpers (one pair for each stereo, two  
channel output on the card) which enables the gain to be changed by 6dB for each  
output. The pairs consist of headers H9 and H10, H11 and H12, H13 and H14  
through H23 and H24 (jumper locations are shown in Figure 5-9.A below). The  
jumpers plug onto header pins 1 and 2 (upper position) or 2 and 3 (lower position)  
and each position’s affect on the output signal follows:  
Jumper on pins 1 and 2, output gain will be 0dB unbalanced and +6dB balanced.  
Jumper on pins 2 and 3, output gain will be –6dB unbalanced and 0dB balanced.  
Jumpers for unbalanced output go on pins 1 and 2, balanced on pins 2 and 3. The  
Matrix 6400 Audio switchers ship with all gain jumpers on header pins 1 & 2.  
If a particular output’s gain is going to be changed, both jumpers for that output  
must be changed; for example, the jumpers on H9 and H10 may be moved from the  
upper position (pins 1 and 2) to the lower position (pins 2 and 3). Moving the pair  
of jumpers from the upper position to the lower position results in a –6dB gain  
change for each audio channel of that output, balanced or unbalanced.  
NOTE:  
Switch in pairs only  
1
1
1
3
3
3
Audio Out Board  
Top  
H9  
H10  
DO NOT  
CHANGE  
Jumper  
Setting  
H25  
H26  
H23  
H24  
Bottom  
Figure 5-9.A Audio output card gain jumpers.  
Each output card has eight outputs covering outputs 1-8, 9-16, 17-24, 25-32, 33-40,  
41-48, 49-56 and 57-64. Headers H9 and H10 are for the lowest number output for a  
slot, headers 23 and 24 are for the highest number output for a slot. For example, to  
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change the gain for output 51, pull the card for outputs 49-56, count from the top  
header pair which is for output 49. The target headers are H13 and H14; swapping  
their jumper positions will change the gain for output 51.  
Gain jumpers must be changed in pairs (H9 & H10 through H23 & H24).  
Do NOT change the position of the jumpers on headers 25 and 26 (H25 &  
H26).  
Adding BME(s) to a Matrix 3200/6400 System  
Adding BME(s) to an existing Matrix 3200/6400 System involves doing most of the  
same steps as an initial installation. Extron recommends that the following steps be  
done in the order listed to add an Audio BME to an existing system.  
1.  
See Page 5-12 “Software Procedure - Before  
and After a Hardware Upgrade”. Do steps  
under “Before Hardware Changes” before  
making any hardware changes.  
RGB  
MUTE  
AUDIO  
MUTE  
FPC-1000  
SYSTEM  
ST TUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME REMOTE  
To ignore step 1 and proceed with the  
hardware upgrade will require  
considerable system reconfiguration time.  
It is highly recommended that you not skip  
any step.  
A
PRIMARY  
TX  
MATRIX 6400  
REDUNDANT  
RX  
AUDIO  
DIAGNOSTICS  
2.  
Remove power before proceeding. Go to  
“Adding a Matrix 6400 Audio BME” (see  
Page 5-10 below). If this is not an Audio BME  
add-on, go to Chapter 2.  
SYSTEM  
ST TUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME REMOTE  
A
PRIMARY  
TX  
MATRIX 6400  
REDUNDANT  
RX  
WIDEBAND VIDEO  
DIAGNOSTICS  
3.  
4.  
5.  
6.  
7.  
8.  
9.  
Set the BME address numbers (0 - 5).  
(Page 2-3)  
Connect the BME COMM interconnecting  
cable(s). (Page 2-3)  
SYSTEM  
ST TUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME REMOTE  
A
Connect the RS-232/RS-422 cable to the serial  
port of BME #0. (Page 2-3)  
PRIMARY  
TX  
MATRIX 6400  
REDUNDANT  
RX  
WIDEBAND VIDEO  
DIAGNOSTICS  
Connect the AC Power cable(s) to the BME(s).  
(Page 2-3)  
Apply AC power to the BMEs and Verify  
Normal Power-Up. (Page 2-3)  
SYSTEM  
ST TUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME REMOTE  
A
PRIMARY  
TX  
Do the steps under “After Hardware  
Changes” on Page 5-13.  
MATRIX 6400  
REDUNDANT  
RX  
WIDEBAND VIDEO  
DIAGNOSTICS  
Connect cables to BMEs (video, sync and/or  
audio cables). (Page 2-5)  
The procedure for adding an Audio BME follows.  
SYSTEM  
ST TUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME  
Adding a Matrix 6400 Audio BME  
A
PRIMARY  
TX  
MATRIX 6400  
SYNC  
REDUNDANT  
RX  
DIAGNOSTICS  
The Matrix 6400 Audio BME may be installed in a  
rack with an existing Matrix 3200/6400 system, or  
it may be installed in a different location. BMEs  
may be separated by up to 12 feet and rack  
mounting is NOT required. If the Audio BME is  
going to be rack mounted with other BMEs, they  
may be mounted in any order within a rack or  
SYSTEM  
ST TUS  
POWER SUPPLIES  
+V  
-V  
COMMUNICATIONS  
RS232 BME  
A
PRIMARY  
TX  
MATRIX 6400  
SYNC  
REDUNDANT  
RX  
DIAGNOSTICS  
Figure 5-10.A  
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Upgrades and Troubleshooting, cont’d  
cabinet. There are no restrictions to the order in which BMEs may be mounted  
relative to each other. Logically, the BME addresses in a system such as the one  
shown in Figure 5-10.A would be set to 0 - 5 sequentially from top to bottom,  
however, a different order is acceptable and will not impact system operation in  
any way.  
Equipment location within a room should be given careful consideration. Poor  
planning, with the number of cables involved, could result in a cluttered  
appearance. Power requirements and  
the amount of heat exhaust from the system should be taken into consideration.  
The following restrictions apply to installing BMEs.  
• One BME must be assigned as BME#0.  
• A BME with an FPC must be BME#0  
• Address assignments must not skip numbers.  
• Address assignments of 0 - 5 are accepted, BMEs w/address 6-9 are ignored.  
• A system is limited to one audio module.  
See Page 2-2 for other BME restrictions.  
Go to step 3 above.  
Software Procedure – Before and After a Hardware  
Upgrade  
Prior to upgrading a Matrix 3200/6400 Wideband Video Switcher System, read the  
“Upgrade System – Software Procedure” below. The suggested procedure can save  
you a lot of time reconfiguring a system that is going to have a hardware upgrade  
installed. The procedure includes steps to be performed before and after the  
hardware upgrade.  
Upgrade System – Software Procedure  
The UPGRADE WIZARD is started by clicking the TOOLS | UPGRADE menu on  
the main screen. It guides you through restoration of all your system settings  
(programming of Presets, Virtual Names, Rooms, etc.) when you add more physical  
IO ports or more BMEs to your existing 3200/6400 system.  
The following procedures must be done in the sequence listed to save the original  
system settings and use them to create a new configuration.  
Before Hardware Changes  
Do the following steps BEFORE starting the hardware upgrade:  
1.  
2.  
From Windows open the “Extron Electronics” program group or folder.  
Double click the “Matrix 6400 Control Pgm” icon to start the program. You  
will be asked to select the COMM port, or choose “Emulate” mode. After the  
COMM port is selected, the software looks for the matrix system, “reads” its  
configuration, and then displays it in a window called “Extron’s Matrix 6400  
Control Program.  
3.  
4.  
Click on TOOLS, the TOOLS menu is displayed. Click on Upgrade.  
The “Upgrade Wizard” dialog box shown below will be displayed. The  
options are Yes, No, and Cancel. Click on ”No” (since the hardware changes  
have NOT been installed at this point).  
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The current MATRIX settings will be saved in the MTRX6400.INI file.  
The Matrix 6400 Control Pgm will shut down to allow you to power down  
the system to make the hardware changes.  
5.  
Return to step 2 of the applicable procedure (Page 5-8 or 5-11).  
Note: The “After Hardware Changes” procedure begins on Page 5-13.  
After Hardware Changes  
Do the following steps AFTER the hardware upgrade has been installed:  
1.  
2.  
From Windows open the Program Group or Folder called “Extron Electronics”.  
Double click the “Matrix 6400 Control Pgm” icon to start the program. You  
will be asked to select the COMM port, or choose “Emulate” mode. After the  
COMM port is selected, the software looks for the matrix system, “reads” its  
configuration, and then displays it in a window called “Extron’s Matrix 6400  
Control Program.  
3.  
4.  
Click on TOOLS, the TOOLS menu is displayed. Click on Upgrade.  
The “Upgrade Wizard” dialog box shown below will be displayed. The  
options are Yes, NO and Cancel. Click on ”Yes” (since the hardware changes  
have been installed at this point). The “Upgrade Wizard” does the following:  
Presents the Virtual Configuration screen so you may re-virtualize the  
system to match your new hardware configuration.  
Restores MATRIX settings from the MTRX6400.INI file saved before the  
hardware configuration was changed. All settings are restored from  
before, except the Map.  
You may want to assign new icons and names to any Virtual IO ports  
that were newly created by your upgrade after the wizard has finished.  
This would also be the time to update your Room Configurations if  
needed.  
5.  
Verify that the system (including the new hardware) is functioning correctly. If  
the system is not functioning as expected, call Extron Technical Support.  
The upgrade wizard also allows you to downgrade your system (remove  
hardware), but various Room and Preset settings may not fully restore since  
some of the Virtual input and output ports may no longer exist.  
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Upgrades and Troubleshooting, cont’d  
Notes  
5-14 Matrix 3200/6400 Series Upgrades and Troubleshooting  
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Matrix 6400 Audio Switcher  
Appendix A  
A
Reference Information  
Switcher Part Numbers  
Related Part Numbers  
BNC Cables  
Glossary of Terms  
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Reference Information  
Matrix 3200/6400 Series Part Numbers  
Part Numbers for Matrix 3200/6400 switchers use the following format:  
60-25x-iofr  
where: x = 0 = Matrix 6400 Wideband  
x = 1 = Matrix 3200 Wideband  
x = 2 = Matrix 6400 Video  
x = 3 = Matrix 3200 Video  
x = 4 = Matrix 6400 Sync  
x = 5 = Matrix 3200 Sync  
x = 6 = Matrix 6400 Audio  
io = Inputs/Outputs (Matrix size). The i and the o are replaced  
by two characters which identify the exact size of the Matrix.  
f = Front Panel Controller (FPC-1000)  
f = 0 = No, f = 1 = Yes  
r = Redundant Power Supply  
r = 0 = No, r = 1 = Yes  
An example of a typical Matrix 3200/6400 part number is:  
In this example: x = 0 = Matrix 6400 Wideband  
60-250-HD11  
io = HD = 64x32 which was obtained from the Matrix 6400  
Wideband Part Number Table on Page A-3 as illustrated below.  
The vertical column identifies i (# of Inputs) and the horizontal  
row identifies o (# of Outputs).  
16 32 48 64  
8 AA BA CA DA  
16 AB BB CB DB  
24 BCDC FC HC  
32 BDDD FD HD  
40 CE FE  
48 CF FF  
LE  
LF  
56 DGHGLG PG  
64 DHHH LH PH  
f = 1 = yes = Front Panel Controller  
r = 1 = yes = Redundant Power Supply  
For the example above, the io characters would be BA for matrix size 32x8, DD for  
matrix size 32x32 and PH for matrix size 64x64.  
The Matrix 3200 Wideband and Matrix 6400 Audio io characters are selected using  
the same procedure as is used with the Matrix 6400 Wideband, but with different  
tables as shown on Page A-3.  
The io characters for the Matrix 3200 Sync part number are DD as it is only  
available in one matrix size, 32x32. The io characters for the Matrix 6400 Sync part  
numbers are PH as it is also available in only one matrix size, 64x64. Either of the  
two Sync part numbers may include r = 0 or 1 but f must be 0 as a Sync module  
cannot have a Front Panel Controller.  
Matrix 3200/6400 Part Numbers (with matrix tables) are shown on Page A-3.  
A-2  
Matrix 3200/6400 Series Reference Information  
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Matrix 3200/6400 Series Part Numbers (continued from previous  
page)  
Extron Part  
Part #  
Matrix 6400 Wideband Switcher  
60-250-iofr  
Two io (Inputs/Outputs) characters = table matrix size coordinate points.  
16 32 48 64  
AA BA CA DA  
AB BB CB DB  
BC DC FC HC  
BD DD FD HD  
CE FE IE LE  
CF FF IF LF  
DG HG LG PG  
DH HH LH PH  
f = Front Panel Controller (FPC), 0 = No, 1 = Yes  
8
16  
24  
32  
40  
48  
56  
64  
r = Redundant Power Supply (RPS), 0 = No, 1 = Yes  
Examples:  
60-250-IE11 = 48 Inputs/40 Outputs 1-FPC & 1- RPS  
60-250-HD10 = 64 Inputs/32 Outputs 1-FPC & 0-RPS  
60-250-PH00 = 64 Inputs/64 Outputs 0-FPC & 0-RPS  
Matrix 3200 Wideband Switcher  
60-251-iofr  
Two io (Inputs/Outputs) characters = table matrix size coordinate points.  
f = Front Panel Controller (FPC), 0 = No, 1 = Yes  
16 32  
AA BA  
AB BB  
BC DC  
BD DD  
r = Redundant Power Supply (RPS), 0 = No, 1 = Yes  
8
16  
24  
32  
Examples: 60-251-BB01 = 32 Inputs/16 Outputs 0-FPC & 1- RPS  
60-251-DC10 = 32 Inputs/24 Outputs 1-FPC & 0-RPS  
60-251-DD11 = 32 Inputs/32 Outputs 1-FPC & 1-RPS  
Matrix 6400 Video Switcher  
60-252-iofr  
Two io (Inputs/Outputs) characters = table matrix size coordinate points.  
f = Front Panel Controller (FPC), 0 = No, 1 = Yes  
r = Redundant Power Supply (RPS), 0 = No, 1 = Yes  
Examples:  
64  
HA  
HB  
HC  
32 HD  
HE  
HF  
8
16  
24  
60-252-HE11 = 64 Inputs/40 Outputs 1-FPC & 1- RPS  
60-252-HD10 = 64 Inputs/32 Outputs 1-FPC & 0-RPS  
60-252-HH00 = 64 Inputs/64 Outputs 0-FPC & 0-RPS  
40  
48  
56 HG  
HH  
64  
Matrix 3200 Video Switcher  
60-253-iofr  
Two io (Inputs/Outputs) characters = table matrix size coordinate points.  
f = Front Panel Controller (FPC), 0 = No, 1 = Yes  
r = Redundant Power Supply (RPS), 0 = No, 1 = Yes  
32  
8
DA  
16 DB  
24 DC  
Examples: 60-253-DB01 = 32 Inputs/16 Outputs 0-FPC & 1- RPS  
60-253-DC10 = 32 Inputs/24 Outputs 1-FPC & 0-RPS  
60-253-DD11 = 32 Inputs/32 Outputs 1-FPC & 1-RPS  
32  
DD  
Matrix 6400 Sync Switcher  
60-254-PH0r  
60-255-DD0r  
60-256*-iofr  
r = Redundant Power Supply (RPS), 0 = No, 1 = Yes  
Examples: 60-254-PH01 = 64 Inputs/64 Outputs with RPS  
60-254-PH00 = 64 Inputs/64 Outputs without RPS  
Matrix 3200 Sync Switcher  
r = Redundant Power Supply (RPS), 0 = No, 1 = Yes  
Examples: 60-255-DD01 = 32 Inputs/32 Outputs with RPS  
60-255-DD00 = 32 Inputs/32 Outputs without RPS  
Matrix 6400 Audio Switcher (Stereo or Mono*)  
Two io (Inputs/Outputs) characters = table matrix size coordinate points.  
f = Front Panel Controller (FPC), 0 = No, 1 = Yes  
8
16 24 32 40 48 56 64  
r = Redundant Power Supply (RPS), 0 = No, 1 = Yes  
Examples:  
8 AA BA CADA EA FA GAHA  
16 AB BB CBDB EB FB GBHB  
24 ACBC CCDC EC FC GCHC  
32 ADBD CDDD ED FD GDHD  
40 AE BE CEDE EE FE GEHE  
48 AF BF CF DF EF FF GF HF  
56 AGBGCGDGEGFGGGHG  
64 AH BH CHDH EH FHGHHH  
60-256*-HD01 = 64 Inputs/32 Outputs with RPS (no FPC)  
60-256*-HH10 = 64 Inputs/64 Outputs with FPC (no RPS)  
60-256*-DB11 = 32 Inputs/16 Outputs with FPC & RPS  
60-256*-BA00 = 16 Inputs/8 Outputs (no FPC, no RPS)  
* Part numbers shown are for Stereo models. For Mono Audio Model part numbers,  
replace 60-256 with 60-529.  
Matrix 3200/6400 Series • Reference Information  
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Reference Information, cont’d  
Matrix 3200/6400 Series Part Numbers (continued)  
Extron Part  
Part #  
FPC 1000 (Matrix 6400 Series)  
FPC 1000 (Matrix 3200 Series)  
MKP 1000 (Gray)  
60-276-01  
60-276-02  
60-239-01  
60-239-02  
60-239-03  
70-069-01  
70-070-01  
70-232-01  
70-233-01  
70-082-10  
70-081-01  
70-067-01  
70-068-01  
MKP 1000 (Black)  
MKP 1000 (White)  
Stereo Audio Input Card (8 Inputs)  
Stereo Audio Output Card (8 Outputs)  
Mono Audio Input Card (8 Inputs)  
Mono Audio Output Card (8 Outputs)  
3200 Series Wideband Input Card (16 Inputs)  
6400 Series Wideband Input Card (16 Inputs)  
3200/6400 Wideband Output Upgrade (8 Outputs)  
3200/6400 Series Video Output Upgrade (8 Outputs)  
Related Part Numbers  
Extron Part  
Part #  
Captive Screw Audio Connector, Stereo (5-pole)  
Captive Screw Audio Connector, Mono (3-pole)  
RCA (female) BNC (male) Adapter  
SVHS - BNC Adapter  
GLI 250 (Ground Loop Isolator, 250 MHz RGBHV)  
MKP 1000 User’s Manual  
FPC 1000 User’s Manual  
Matrix 6400 Audio User’s Manual  
Matrix 3200/6400 System Virtualization/Control Software 29-036-01  
Audio Power Supply  
10-319-10  
10-265-03  
10-264-01  
26-353-01  
60-123-01  
68-355-01  
68-355-02  
68-355-03  
70-084-01  
68-355-03  
100-096-01  
Matrix 6400 Audio User’s Manual  
16” BNC Extraction Tool  
BNC Cables (Super High Resolution (SHR) BNC Cables)  
Extron SHR BNC cables are Super High Resolution BNC cables. Extron recommends  
that when using signals with a scanning frequency of 15-125 kHz and running  
distances of 100 feet or more, high resolution BNC cables should be used to achieve  
maximum performance.  
Extron Part  
Part #  
Bulk Cable  
SHR Bulk Cable  
Bulk SHR-1, 500’  
Bulk SHR-1, 1000’  
Bulk SHR-4, 500’  
22-098-02  
22-098-03  
22-099-02  
22-100-02  
100-075-51  
Bulk SHR-5, 500’  
BNC SHR crimp connectors, qty. 50  
BNC-4 MINI-HR Bulk Cable  
Bulk BNC 4-500’ HR  
22-032-02  
22-032-03  
Bulk BNC 4-1000’ HR  
BNC 5 MINI-HR Bulk Cable  
Bulk BNC 5-500’ HR  
22-020-02  
22-020-03  
Bulk BNC 5-1000’ HR  
BNC 5 Plenum MINI-HR BULK Cable  
Bulk BNC 5-500’ HRP  
Bulk BNC 5-1000’ HRP  
Install Plenum Bulk Cable  
Bulk Install Plenum, 500’  
Bulk Install Plenum, 1000’  
22-103-02  
22-103-03  
22-111-03  
22-111-04  
A-4  
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Assorted Connectors  
BNC Connectors  
BNC MINI-HR crimp connectors, qty. 50  
BNC SHR crimp connectors, qty. 50  
100-074-51  
100-075-51  
BNC Bulkhead connectors, qty. 50 (for custom wall plates) 100-076-51  
Pre-cut Cables  
The BNC-4 HR is used for RGBS cable runs and the BNC-5 is used for RGBHV  
cable runs, but either type can also be used for composite video, S-Video or RGB  
with sync on green. All Extron BNC cables have male gender connectors on both  
ends. Also available is a plenum version of the BNC-5 HR cabling.  
BNC-4 HR Cable  
BNC-4-25’HR (25 feet/7.5 meters)  
BNC-4-50’HR (50 feet/15.0 meters)  
BNC-4-75’HR (75 feet/23.0 meters)  
BNC-4-100’HR (100 feet/30.0 meters)  
BNC-4-150’HR (150 feet/45.0 meters)  
BNC-4-200’HR (200 feet/60.0 meters)  
BNC-4-250’HR (250 feet/75.0 meters)  
BNC-4-300’HR (300 feet/90.0 meters)  
26-210-04  
26-210-05  
26-210-06  
26-210-07  
26-210-08  
26-210-09  
26-210-54  
26-210-53  
BNC-5 HR Cable  
BNC-5-25’HR (25 feet/7.5 meters)  
BNC-5-50’HR (50 feet/15.0 meters)  
BNC-5-75’HR (75 feet/23.0 meters)  
BNC-5-100’HR (100 feet/30.0 meters)  
BNC-5-150’HR (150 feet/45.0 meters)  
BNC-5-200’HR (200 feet/60.0 meters)  
BNC-5-250’HR (250 feet/75.0 meters)  
BNC-5-300’HR (300 feet/90.0 meters)  
26-260-03  
26-260-04  
26-260-16  
26-260-05  
26-260-12  
26-260-06  
26-260-18  
26-260-14  
Bulk cable in lengths up to 5000' rolls is available with or without connectors.  
Binary/Hex/Decimal Conversion Table  
Decimal value n/a  
64  
32  
16  
8
4
2
1
Dec. Hex Add the decimal values above for equivalents.  
0
1
80/00h  
81/01h  
n/a  
n/a  
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
1
0
1
0
1
2
82/02h  
n/a  
0
0
3
83/03h  
n/a  
0
0
4
5
84/04h  
85/05h  
n/a  
n/a  
0
0
0
0
0
0
0
0
1
1
0
0
0
1
6
86/06h  
n/a  
0
0
0
0
1
1
0
7
87/07h  
n/a  
0
0
0
0
1
1
1
8
9
88/08h  
89/09h  
n/a  
n/a  
n/a  
n/a  
0
0
0
0
0
0
0
0
0
0
0
0
1
1
1
1
0
0
0
0
0
0
1
1
0
1
0
1
10 8A/0Ah  
11 8B/0Bh  
12 8C/0Ch  
13 8D/0Dh  
14 8E/0Eh  
15 8F/0Fh  
n/a  
n/a  
n/a  
n/a  
n/a  
n/a  
n/a  
0
0
0
0
0
0
1
0
0
0
0
0
1
0
0
0
0
0
1
0
0
1
1
1
1
0
0
0
1
1
1
1
0
0
0
0
0
1
1
0
0
0
0
1
0
1
0
0
0
16 90/10h  
etc.  
32 A0/20h  
etc.  
64 C0/40h  
etc.  
99 E3/63h  
100 E4/64h  
etc.  
n/a  
n/a  
1
1
1
1
0
0
0
0
0
1
1
0
1
0
127 FF/7F  
n/a  
1
1
1
1
1
1
1
Matrix 3200/6400 Series • Reference Information  
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Glossary of terms  
Following is a list of terms taken from Extron’s Glossary.  
AC Alternating Current – Flow of electrons that changes direction alternately.  
ADA – Extron’s product designation for Analog Distribution Amplifier.  
AMPS Amperes – A unit of measurement for current.  
Analog Analogue – A continuous signal that takes time to make a transition  
from one level to another. Standard audio and video signals are analog. This  
signal has an infinite number of levels between its highest and lowest value.  
(Not represented by bits, such as with digital.)  
ANSI – American National Standards Institute  
ASCII – American Standard Code for Information Interchange – The standard  
code consisting of 7-bit coded characters (8 bits including parity check),  
utilized to exchange information between data processing systems, data  
communication systems, and associated equipment. The ASCII set contains  
control characters and graphic characters.  
Attenuation – The decrease in magnitude of a signal.  
Audio Follow – A term used when audio is tied to other signals, such as video,  
and they are switched together. (The opposite of Break-away)  
Balanced Audio – A method that uses three conductors for one audio signal.  
They are plus (+), minus (-) and ground. The ground conductor is strictly for  
shielding, and does not carry any signal. Also Differential Audio.  
Bandwidth – A frequency range, or “band” of frequencies, within which a device  
operates. In audio and video, it is the band of frequencies that can pass  
through a device without significant loss or distortion. The higher the  
bandwidth, the sharper the picture; low bandwidth can cause a “fuzzy”  
picture.  
Barrel – Outward curved edges on a display image. Also see “pincushion”.  
Blanking – The turning off of the electron beam that scans the image onto the  
screen. When the beam completes a scan line it must return (retrace) back  
to the left. During this time, the beam must be turned off (horizontal  
blanking). Similarly, when the last line has been scanned at the bottom of the  
screen, the beam must return to the upper left. This requires vertical  
blanking.  
Blooming – Most noticeable at the edges of images on a CRT, “blooming” is  
when the light (color) is so intense that it seems to exceed the boundary of  
the object. Thin lines and sharp edges could look thick and fuzzy. This may  
be caused by the brightness being set to high, or by a high voltage problem.  
BNC – It is a cylindrical Bayonet Connector which operates with a twist-locking  
motion. Two curved grooves in the collar of the male connector are aligned  
with two projections on the outside of the female collar. This allows the  
connector to be locked in place without the need of tools.  
Break-away – The ability to separate signals for the purpose of switching them  
independently. For example: an audio and video signal from the same  
source may be “broken away” and switched to different destinations. This is  
the opposite of the term “follow”.  
Buffer – Generally referred to as a unity gain amplifier used to isolate the signal  
source from the load. This is for both digital and analog signals.  
Cable Equalization – The method of altering the frequency response of a video  
amplifier to compensate for high frequency losses in cables that it feeds.  
(See Peaking.)  
Capacitance – The storing of an electrical charge. At high frequencies,  
capacitance that exists in cables also represents a form of impedance.  
Cathode Ray Tube – See CRT.  
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Chroma – The characteristics of color information, independent of luminance  
intensity. Hue and saturation are qualities of chroma. Black, gray, and white  
objects do not have chroma characteristics.  
Chrominance Signal – Part of a television signal containing the color  
information. Abbreviated by “C”.  
Coaxial Cable – A two-conductor wire in which one conductor completely wraps  
the cable.  
Component Video – Our color television system starts with three channels of  
information; Red, Green, & Blue (RGB). In the process of translating these  
channels to a single composite video signal they are often first converted to  
Y, R-Y, and B-Y. Both 3-channel systems, RGB and Y, R -Y, B -Y are  
component video signals. They are the components that eventually make up  
the composite video signal. Much higher program production quality is  
possible if the elements are assembled in the component domain.  
Composite Sync – A signal consisting of horizontal sync pulses, vertical sync  
pulses, and equalizing pulses only, with no signal reference level.  
Composite Video – A mixed signal comprised of the luminance (black and  
white), chrominance (color), blanking pulses, sync pulses and color burst.  
Contrast – The range of light and dark values in a picture or the ratio between  
the maximum and the minimum brightness values. Low contrast is shown  
mainly as shades of gray, while high contrast is shown as blacks and whites  
with very little gray. It is also a TV monitor adjustment which increases or  
decreases the level of contrast of a televised picture.  
Crosstalk – Interference from an adjacent channel which adds an undesirable  
signal to the desired signal.  
Crosstalk Isolation – Attenuation of an undesired signal introduced by crosstalk  
from an adjacent channel.  
CRT Cathode Ray Tube – A vacuum tube that produces light when energized  
by the electron beam generated inside the tube. A CRT has a heater  
element, cathode, and grids in the neck of the tube, making up the “gun”. An  
electron beam is produced by the gun and is accelerated toward the front  
display, or screen surface of the tube. The display surface contains  
phosphors that light up when hit by the electron beam. The CRT is more  
commonly known as picture tube.  
dB Decibel – The standard unit used to express gain or loss of power. It  
indicates the logarithmic ratio of output power divided by input power. A  
power loss of 3 dB is an attenuation of half of the original value. The term  
“3dB down” is used to describe the “half power point”.  
DC Direct Current – The flow of electrons in one direction.  
D Connector – A connector with rounded corners and angled ends, taking on  
the shape of the letter “D”. Commonly used in computers and video.  
Decibel – See dB.  
Decoder – A device used to separate the RGBS (Red, Green, Blue and Sync)  
signals from a composite video signal.  
Differential Audio – See Balanced Audio.  
Distribution Amplifier (DA) – A device that allows connection of one input  
source to multiple output sources such as monitors or projectors.  
FCC – Federal Communications Commission – A unit of the U.S. Government  
that monitors and regulates communications.  
Field – In interlaced video, it takes two scans on a screen to make a complete  
picture, or a “Frame”. Each scan is called a “Field”. Sometimes these are  
referred to as “field 1 and field 2”.  
Flicker – Flicker occurs when the electron gun paints the screen too slowly,  
giving the phosphors on the screen time to fade.  
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Frame – In interlaced video, a Frame is one complete picture. A Frame is made  
up of two fields, or two sets of interlaced lines.  
Frequency Range – Refers to the low-to-high limits of a device, such as a  
computer, projector or monitor. Also “bandwidth”.  
Gain – A general term used to denote an increase in signal power or voltage  
produced by an amplifier in transmitting a signal from one point to another.  
The amount of gain is usually expressed in decibels above a reference level.  
Opposite of Attenuation.  
Genlock – A method of synchronizing video equipment by using a common,  
external “Genlock” signal.  
Hertz Hz – A measure of frequency in cycles per second.  
High Impedance Hi Z or High Z – In video, when the signal is not terminated  
locally and is going to another destination, where it will be terminated. In  
video, Hi Z is typically 10k ohms or greater.  
Horizontal Rate Horizontal Frequency – The number of complete horizontal  
lines, including trace and retrace, scanned per second. Typically shown as a  
measure of kHz.  
Horizontal Resolution – Smallest increment of a television picture that can be  
discerned in the horizontal plane. This increment is dependent upon the  
video bandwidth and is measured in frequency. Determines the number of  
lines it takes to scan an image on the screen.  
Hue Tint Control – Red, yellow, blue, etc. are hues of color or types of color.  
Hue is the parameter of color that allows us to distinguish between colors.  
Hz Hertz – Frequency in cycles per second.  
Impedance Z – The opposition or “load” to a signal. Circuits that generate  
audio or video signals, are designed to work with a certain “load”, or  
impedance. Typical video impedances: 75 ohm or High Z. Also see High  
Impedance and Low Impedance.  
Interlaced – The process of scanning whereby the alternate lines of both  
scanned fields fall evenly between each other.  
IRE Scale – An oscilloscope scale that applies to composite video levels.  
Typically there are 140 IRE units in one volt (1 IRE = 7.14 mV).  
K – An abbreviation for kilobyte. A kilobyte is 1,000 bytes. In computer memory  
sizes, the numbers are rounded down. e.g. 1k byte = 1024 bytes.  
Kilohertz kHz – Thousands of Hertz, or a frequency rate in units of thousands  
of cycles per second. For example, CGA’s horizontal scan rate is 15.75 kHz  
or 15,750 hertz (Hz).  
LED – Light-Emitting Diode  
Level Control – The Level Control on selected Extron interface products is  
similar to the Contrast Control on a data monitor. It can either increase or  
decrease the output voltage level of the interface to the connected data  
monitor or projector. This results in greater or less contrast in the picture.  
Low Impedance – The condition where the source or load is at a lower  
impedance than the characteristic impedance of the cable. Low source  
impedances are common; low load impedances are usually fault conditions.  
Luminance – This is the signal that represents brightness in a video picture.  
Luminance is any value between black and white. In mathematical  
equations, luminance is abbreviated as “Y”.  
M Mega – An abbreviation for megabyte. A megabyte is 1024K, or roughly a  
million bytes (1,048,076 to be exact [1024 x 1024]).  
Matrix – In A/V, an electronic device used to collect and distribute video (and  
sometimes audio) signals. See matrix switcher.  
A-8  
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Matrix switcher – In audio/video, a means of selecting an input source and  
connecting it to one or more outputs. A Matrix switcher would normally have  
multiple inputs and multiple outputs.  
MHz (as in 8 MHz) – An abbreviation for megahertz. This is a unit of  
measurement and refers to a million cycles per second. Bandwidth is  
measured in megahertz.  
Milli m – Abbreviation for one thousandth. Example: 1 ms = 1/1000 second.  
Monitor – (A) A TV that may receive its signal directly from a VCR, camera or  
separate TV tuner for high quality picture reproduction. It may not contain a  
channel selector. (B) A video display designed for use with closed circuit TV  
equipment. (C) Device used to display computer text and graphics.  
Non-Interlaced – Also called progressive scan – a method by which all the video  
scan lines are presented on the screen in one sweep instead of two (also  
see interlaced).  
Nonvolatile memory – Memory that retains data when power is turned off.  
NTSC National Television Standards Committee – Television standard for  
North America and certain countries in South America. 525 lines/60 Hz (60  
Hz Refresh).  
Output – The product of an operation by a device going to some external  
destination, such as another device, a video screen, image or hard copy.  
PAL Phase Alternate Line – The phase of the color carrier is alternated from  
line to line. It takes four full pictures for the color horizontal phase  
relationship to return to the reference point. This alternation helps cancel out  
phase errors, the reason the hue control is not needed on PAL TV sets. PAL,  
in its many forms is used extensively in Western Europe.  
PCB Printed Circuit Board  
Peak-to-Peak – abbreviated p-p – The amplitude (voltage) difference (as  
displayed on an oscilloscope) between the most positive and the most  
negative excursions (peaks) of an electrical signal.  
Peaking – A means of compensating for mid and high frequency RGB Video  
Bandwidth response in data monitors and projectors and for signal losses  
due to cable capacitance. When using the Peak enhancements, use the  
following guidelines for proper output settings: Use 50% with all computer  
frequencies between 15-125 kHz at any cable length. Use 100% with high  
frequency computers of 36 kHz or higher with cable lengths 75 feet or  
greater.  
Pincushion – The inward or outward (curved) appearance of the edges of a  
display.  
Pin-out – An illustration or table that names signals, voltages, etc. that are on  
each pin of a connector or cable.  
Plenum Cable – Cable having a covering that meets the UL specifications for  
resistance to fire.  
PLUGE Picture Line Up Generation Equipment – This is a name of a test  
pattern that assists in properly setting picture black level. PLUGE can be part  
of many test patterns. The phrase and origination of the test signal are both  
credited to the BBC.  
Power Electrical – The dissipation of heat by passing a current through a  
resistance. Measured in Watts (W), it is expressed by Ohm’s law from the  
two variables: Voltage (E) and Current (I). i.e. P = I2xR, or, P = E2/R or P =  
ExI  
Resolution – The density of lines or dots that make up an image. Resolution  
determines the detail and quality in the image.  
A) A measure of the ability of a camera or television system to reproduce  
detail.  
B) In video, generally called horizontal resolution. It can be evaluated by  
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establishing the limit to which lines can be distinguished on a test pattern. A  
larger resolution value means a broader frequency band of the video signal.  
C) A measure of the greatest amount of detail that can be seen in an image.  
Often incorrectly expressed as a number of pixels in a given line; more  
correctly it is the bandwidth.  
RGB Red, Green, Blue – The basic components of the color television  
system. They are also the primary colors of light, not to be confused with  
Cyan, Magenta, and Yellow, the primary pigments. Also called the “Additive  
Color Process”.  
RGB Video – A form of color video signal (red, green, blue) distinctly different  
from the composite color video used in standard television sets. RGB can be  
displayed only on a color monitor that has a separate electron gun for each  
of these primary colors. Some color television sets use only one gun. RGB  
monitors are noted for their crisp, bright colors and high resolution.  
RS-170A – EIA technical standard NTSC color TV.  
RS-232 – An Electronic Industries Association (EIA) serial digital interface  
standard specifying the electrical and mechanical characteristics of the  
communication path between two devices using D-type connectors. This  
standard is used for relatively short range communications and does not  
specify balanced control lines.  
RS-422 – An EIA serial digital interface standard which specifies the electrical  
characteristics of balanced voltage digital interface circuits. This standard is  
usable over longer distances than RS-232. Although originally designed for  
use with 9-pin and 37-pin, D-type connectors, it is often used with others,  
including 25-pin D-types. It is also used as the serial port standard for  
Macintosh computers. This signal governs the asynchronous transmission of  
computer data at speeds of up to 920,000 bits per second.  
SECAM Sequential Couleur Avec Memoiré – Translated as “Sequential  
Color with Memory”. A composite color transmission system that potentially  
eliminates the need for both a color and hue control on the monitor. One of  
the color difference signals is transmitted on one line and the second is  
transmitted on the second line. Memory is required to obtain both color  
difference signals for color decoding. This system is used in France, Africa,  
Asia and many Eastern European countries.  
Serial Port – An output on the computer that allows it to communicate with other  
devices in a serial fashion – data bits flowing on a single pair of wires. The  
serial port is most often used with RS-232 protocol.  
SMPTE Society of Motion Picture and Television Engineers – A global  
organization, based in the United States, that sets standards for base-band  
visual communications. This includes film as well as video standards.  
SMPTE Pattern – The video test pattern made up of color, black, and white  
bands used by television stations.  
Software – The programs used to instruct a processor and its peripheral  
equipment.  
Switcher – Term often used to describe a special effects generator; a unit which  
allows the operator to switch between video camera signals. Switchers are  
often used in industrial applications to switch between video camera  
monitoring certain areas for display on a monitor, or system of display  
devices. These kinds of switchers do not have sync generators.  
Sync – In video, a means of synchronizing signals with timing pulses to insure  
that each step in a process occurs at exactly the right time. For example:  
Horizontal Sync determines exactly when to begin each horizontal line  
(sweep) of the electron beam. Vertical Sync determines when to bring the  
electron beam to the top-left of the screen to start a new field. There are  
many other types of sync in a video system. (Also called Sync Signal or  
Sync Pulse.)  
A-10 Matrix 3200/6400 Series Reference Information  
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SVHS – A high band video recording process for VHS that increases the picture  
quality and resolution capability. See S-Video.  
S-Video – The composite video signal is separated into the Luminance (Y) and  
the Chrominance (C).  
Terminal – A device typically having a keyboard and display that is capable of  
sending text to and receiving text from another device, a network, etc.  
Termination – A load, or impedance at the end of a cable or signal line used to  
match the impedance of the equipment that generated the signal. The  
impedance absorbs signal energy to prevent signal reflections from going  
back toward the source. In the video industry, termination impedance is  
typically 75 ohms.  
Vertical Interval – The synchronizing information which is presented between  
fields, and then signals the picture monitor to return to the top of the screen  
to start another vertical scan.  
Videoconferencing — Conducting a conference between two or more locations  
using video cameras, microphones and video monitors. The participants can  
be seen, as well as heard. Referred to as a “virtual conference room”.  
Virtual conference room — See videoconferencing.  
Virtual map — Used with Extron’s virtual matrix switchers (Matrix 3200/6400), a  
virtual map is made up of tables stored in memory that relate physical  
connectors (as on the back panel) to logical connections (as seen by the  
user). In printed form, this can show physical input/output connector  
numbers as they relate to virtual input/output numbers.  
Virtual memory — The process of increasing the apparent size of a computer’s  
random-access memory (RAM) by using a section of the hard disk storage  
as an extension of RAM.  
Virtual switching — A means of making real, physical input or output ports  
appear to have different numbers. For example, Extron’s Matrix 3200/6400  
switchers can be programmed to switch a set (group) of connectors as one.  
Also see virtual map.  
Wideband – A relative term indicating a high bandwidth.  
Y – In video, “Y” is an abbreviation for Luminance.  
Z – A symbol for impedance.  
Matrix 3200/6400 Series • Reference Information A-11  
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Reference Information, cont’d  
A-12 Matrix 3200/6400 Series Reference Information  
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FCC Class A Notice  
Note: This equipment has been tested and found to comply with the limits for a Class A digital  
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference when the equipment is operated in a commercial  
environment. This equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instruction manual, may cause harmful interference to  
radio communications. Operation of this equipment in a residential area is likely to cause harmful  
interference, in which case the user will be required to correct the interference at his own expense.  
Note: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be  
used with the unit to ensure compliance.  
Extron’s Warranty  
Extron Electronics warrants this product against defects in materials and workmanship for a period  
of three years from the date of purchase. In the event of malfunction during the warranty period  
attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option,  
repair or replace said products or components, to whatever extent it shall deem necessary to restore  
said product to proper operating condition, provided that it is returned within the warranty period,  
with proof of purchase and description of malfunction to:  
USA, Canada, South America,  
and Central America:  
Europe, Africa, and the Middle  
East:  
Extron Electronics, Europe  
Beeldschermweg 6C  
3821 AH Amersfoort  
The Netherlands  
Extron Electronics  
1230 South Lewis Street  
Anaheim, CA 92805, USA  
Asia:  
Japan:  
Extron Electronics, Japan  
Daisan DMJ Bldg. 6F,  
3-9-1 Kudan Minami  
Chiyoda-ku, Tokyo 102-0074  
Japan  
Extron Electronics, Asia  
135 Joo Seng Road, #04-01  
PM Industrial Bldg.  
Singapore 368363  
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling  
care, electrical or mechanical abuse, abnormal operating conditions or non-Extron authorized  
modification to the product.  
If it has been determined that the product is defective, please call Extron and ask for an Applications  
Engineer at (714) 491-1500 (USA), 31.33.453.4040 (Europe), 65.6383.4400 (Asia), or 81.3.3511.7655 (Japan)  
to receive an RA# (Return Authorization number). This will begin the repair process as quickly as  
possible.  
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk  
of loss or damage during shipment. Returned units must include the serial number and a  
description of the problem, as well as the name of the person to contact in case there are any  
questions.  
Extron Electronics makes no further warranties either expressed or implied with respect to the  
product and its quality, performance, merchantability, or fitness for any particular use. In no event  
will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any  
defect in this product even if Extron Electronics has been advised of such damage.  
Please note that laws vary from state to state and country to country, and that some provisions of  
this warranty may not apply to you.  
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Extron Electronics, USA  
1230 South Lewis Street  
Anaheim, CA 92805  
USA  
Extron Electronics, Europe  
Beeldschermweg 6C  
3821 AH Amersfoort  
The Netherlands  
Extron Electronics, Asia  
135 Joo Seng Road, #04-01  
PM Industrial Building  
Singapore 368363  
Extron Electronics, Japan  
Daisan DMJ Building 6F  
3-9-1 Kudan Minami  
Chiyoda-ku, Tokyo 102-0074 Japan  
+81.3.3511.7655  
714.491.1500  
+31.33.453.4040  
+65.6383.4400  
Fax 714.491.1517  
Fax +31.33.453.4050  
Fax +65.6383.4664  
Fax +81.3.3511.7656  
© 2002 Extron Electronics. All rights reserved.  
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