Upright Vacuum Cleaner
Household Type
Ownerʼs Guide
4380 Series, 4390 Series,
4480 Series, 4490 Series
IMPORTANT
Do not return this product to the store.
For assembly problems or questions
contact: Eurekaʼs Customer Service
Division toll free at 1-800-282-2886*,
8 a.m. to 7:30 p.m., (CST), Monday -
Friday and 10 a.m. to 6:30 p.m. Saturday.
*En Mexico llame al 5670-6169
PLEASE RETAIN
We suggest you record the model, type and serial
numbers below. They are located on the silver rating
plate on your cleaner. For prompt and complete
service information, always refer to these numbers
when inquiring about service.
Model & Type___________________________
Serial No.______________________________
It is also important to keep your receipt as proof of
date of purchase.
Part No. 70239C (12/03)
©2003 White Consolidated Ltd.
Printed in U.S.A.
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To reduce the risk of electric shock, this appliance has a polarized plug (one blade wider than the other). This plug will fit
in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician to install the proper outlet. Do not change the plug in any way.
GENERAL INFORMATION
The cleaner is designed to pick up dirt and dust particles. Avoid picking up hard or sharp objects with the cleaner to prevent
bag tears, hose clogs, and fan blade breakage with subsequent motor damage.
Service Information
The instructions in this booklet serve as a guide to routine maintenance. For additional service information telephone our toll
free number for the nearest Eureka Authorized Warranty Station. You should know the model, type and serial numbers
when you call:
.USA: 1-800-282-2886
Mexico: 5670-6169
Canada: 1-800-282-2886
If you prefer, you can write to:
The Eureka Company, Service Division, 807 North Main Street, Bloomington, Illinois 61701, USA.
In Canada write to The Eureka Company, 866 Langs Drive, Cambridge, Ontario N3N 2N7.
Refer to The Eureka Limited Warranty for complete service information.
DO NOT OIL the motor or the brush roll at any time. The bearings are permanently lubricated and sealed.
Thermal Cut Off
This vacuum cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly
shuts off, push the switch pedal once and unplug the cleaner. Check the cleaner for a possible source of overheating such
as a full bag, a blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before
attempting to use the cleaner. After the 30 minute period, plug the cleaner back in and turn on the switch. If the cleaner still
does not run, then take it to a Eureka Authorized Service Center for repair.
HOW TO ASSEMBLE
CAUTION: Assemble the cleaner before using.
CAUTION: Movingparts,makesureon/offswitch
is in off position before plugging in.
NOTE: Features may vary by model yet all parts
assemble the same.
Tab
1
Step A Attach Hose
Hose
1. Locate the tab on the hose
adapter of the extension hose
(shortest end).
2. Insert hose adapter into
opening on top of unit. The
hose adapter tab must be
placed all the way down
into the notch.
IMPORTANT:
Hose
Adapter
Notch
2
MUST BE
inserted
before attaching
the handle.
3
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HOW TO ASSEMBLE (Continued)
Step B Attach Handle
Step C Store Hose and Accessories
Combination
Tool
CAUTION: Do not catch cord under handle.
Hook
Tab
4
Ledge
Crevice
Tool
Groove
3
Carrying
Handle
Extension
Wand or
Wands
Groove
HEPA Filter
(on some
models)
3. From rear of cleaner, align handle with groove and slide
onto cleaner. If necessary, use thumb and finger pressure
to slide handle into position.
Tabs
4. Once handle is in place, check that the hose adapter tab
is completely secure under the ledge of the handle.
Hose
5. Attach handle with two 5/8 inch screws in the assembly
Retainer
®
packet. Use either a slotted or Phillips head screwdriver.
Step D Store Electrical Cord
Step E Check Cyclonic Cassette
Make sure that the cyclonic cassette is fully seated in the
vacuum. Place thumbs on cyclonic cassette (marked by
arrows above) and push firmly.
NOTE: For easier access to bag compartment,
when you store the electrical cord use a
figure 8 pattern.
NOTE: Do not lift cleaner by cassette handle, use
carrying handle on the back of cleaner.
4
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HOW TO USE
The upright vacuum cleaner design allows use on multiple types
of carpeting and on upholstery or bare floors with attachments.
When using the attachment tools, place the handle in the
upright position. Do not place cleaner on furniture or steps
as the brush roll may cause damage.
1. Adjust cleaner height setting knob to lowest position for
maximum cleaning. Adjust to a higher setting to make
pushing easier. For easy adjustments, tilt the cleaner back
to move the setting knob.
2. Plug electrical cord into outlet.
3. Step on handle release. Pull handle back to a comfortable
position.
2
4. Push On or Off power switch.
Store or
Use Attachments
4
ON/OFF
Use
Handle
3
Release
Clean
Under
Handle
3
Release
1
Cleaner Height Setting
WARNING: Avoid injury. Keep loose clothing, hair,
fingers, and all other parts of body
away from any moving part (such as
the revolving brush). Turn off the switch
and unplug the cleaner before changing
the cleaner height setting.
Thermal Cut Off
This cleaner has a special thermostat that protects the
cleaner in case of motor overheating. If the cleaner
suddenly turns off, follow this procedure:
The front of the cleaner has an adjustment that raises or lowers
the cleaner base to match the type of carpet. With the cleaner
cordunplugged, settheadjustmenttolowestsettingformaximum
cleaning. If the cleaner is difficult to push, move adjustment to
next highest setting until cleaner is comfortable to push. The
brush roll must reach the carpet for effective cleaning.
1. Push on/off pedal once.
2. Unplug cleaner.
3. Check for source of overheating problem (i.e. full bag,
clogged hose or clogged filter).
NOTE: Foreaseinmovingtheadjustmentknob, place
handle in operating position and tilt cleaner
back to remove weight from front wheels.
4. If a full bag, clogged hose or clogged filter is found,
replace the bag, unclog the hose or replace the filters.
5. Wait at least 30 minutes before attempting to reuse the
NOTE: When handle is in upright position, brush
roll is lifted off carpet. This is normal. Height
adjustment will not change brush roll level
until the cleanerʼs handle is moved into the
operating position.
cleaner.
6. After 30 minute cool down period, plug the cleaner in and
push the switch pedal. The cleaner should turn on.
7. If the cleaner still does not operate, take it to any Eureka
Authorized Service Center for repair.
5
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How To Use Accessories
Dusting Brush is for furniture, blinds, books, lamp shades,
NOTE: Do not place cleaner on furniture or
steps as the brush roll may cause
damage. Place cleaner on floor with
the handle in storage position while
using accessories.
shelves. (On some models.)
Dusting Brush
Upholstery Nozzle is for curtains, draperies, cushions,
fabrics. (On some models.)
Upholstery
Nozzle
Always work with the cleaner below you,
pulling hose from side of cleaner; not the
back or the front of the cleaner.
Combination Tool gives two types of cleaning tools. (On some
models.)
NEVER STAND ANY CLEANER ABOVE
YOU.
• Use brush side to dust furniture, blinds, books, lamps, shelves.
• Use upholstery side for curtains, draperies, cushions, fabrics.
NEVER POSITION ANY CLEANER ON
THE STAIRS AS THIS COULD DAMAGE
THE CARPET.
Depending on which cleaner you purchased, you can
Dusting
Side
have any combination of the following accessories.
1. Remove hose from rear of cleaner.
2. Place desired accessory onto end of hose or
wand.
Upholstery
Side
Crevice Tool cleans corners, baseboards, between cushions.
Crevice Tool
Extension Wands (Some models use 1 wand)
Nested Extension Wands to add reach.
• Grasp both wands near ridges.
• Pull apart.
Mini Turbo Nozzle
(some models only)
Simply attach to hose or extension
wand for effective floor cleaning.
i.e. stair treads and furniture.
• Turn ridge end to center.
• Push wands together.
6
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HOW TO MAINTAIN (Continued)
The instructions in this booklet serve as a guide to routine maintenance. To avoid unnecessary service calls, check the
cyclonic cassette, belt, and brush roll often.
To Change Cassette Micron Filter:
2
NOTE: Turn off the switch and unplug the electrical cord
before changing the Cassette Micron Filter. Never
operate the vacuum cleaner without the cyclonic
cassette or the filter.
Remove cyclonic cassette by pushing up lever (1), unhooking (2) by
swinging outward from vacuum body. When replacing cyclonic cassette,
hook at top where shown (2), and swing back into place until lever (1)
snaps into place.
Check and clean the Cassette Micron Filter once a month to maintain good
performance. The filter can be cleaned by vacuuming with another cleaner
or brushing dust off into the trash. Recommended changing of the Cassette
Micron Filter is once every three months.
1
To Change the Cassette Micron Filter:
1. Remove the filter frame by grasping the handle on the back of
the filter frame and pulling firmly. The filter frame will drop down
staying connected at the hinges on the bottom.
2. Remove old filter from filter frame and replace with a new filter.
3
2
3. Reconnect filter frame to cassette body by swinging filter frame
up and pushing against cassette body until it snaps into place.
1
1. Filter Frame
2. Filter
3. Cassette Body
Use GENUINE EUREKA replacement filter, 60696.
Look for the GENUINE EUREKA product symbol.
How To Empty Cyclonic Cassette
NOTE: Turn off the switch and unplug the electrical cord before emptying cyclonic cassette. Never operate
the vacuum cleaner without the cyclonic cassette or the filter.
FOR INSTRUCTIONS ON HOW TO REMOVE THE CYCLONIC CASSETTE FROM THE
CASSETTE BODY, REFER TO ABOVE.
3
Emptying the Cyclonic Cassette:
It is clearly visible when the dust compartment is full and needs emptying.
Lift screen as shown (3) to completely empty cyclonic cassette. It is possible
to clean out the cyclonic cassette by using another vacuum.
CAUTION: The cyclonic cassette can be washed in warm water, if
desired, but strong detergents should not be used. Dry
thoroughly before using again.
a
b
NOTE: The compartment with the screen (a) will fill much faster
with larger dirt particles than the compartment with the
cone (b). This is normal, empty the cyclonic cassette
when the side with the screen is full, do not wait for the
side with the cone to fill completely.
7
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HOW TO MAINTAIN
The instructions in this booklet serve as a guide to routine
maintenance. To avoid unnecessary service calls, check the
bag, belt, and brush roll often.
4
Motor
Pulley
Belt
Brush Roll
The brush roll turns as it sweeps and combs the carpet nap.
Remove hair and threads from the brush roll so it continues
brushing the carpet. To maintain the most efficient cleaning, the
bristles must touch the carpet. To test the bristle length, hold a
ruler against the underneath side of the cleaner. If the bristles
no longer touch the ruler, replace the brush roll.
Brush
Roll
3
3. Lift left end of brush roll.
4. Remove and discard belt.
Brush Roll Belt
The brush roll belt turns the brush roll to agitate, sweep, and
comb the carpet nap. Check the belt regularly to be sure it is in
good condition. Replace the belt if it stretches, cracks or loses
tension. Cut away any hair or threads wound around the brush
roll or the belt pulley because the buildup could cause the belt
to rotate unevenly.
5. Place new belt
around motor
pulley.
5
How To Replace Brush Roll Belt
NOTE: Turn off the switch and unplug the electrical
cord before replacing belt. Belt pulleys can
become hot during normal use. To prevent
injury, avoid touching the motor pulley when
checking the belt.
6
7
Left Side View
6. Place belt around brush roll pulley.
7. Align left end cap with square in base. Push end
cap into place; see left side view.
8. Pull right side of brush
roll to stretch belt. Se-
cure right end cap into
8
base.
2
1
2
9. Rotate brush roll to seat
belt.
10. Replace the hood. Make
sure hood front is behind
furniture guard. Hood
should seat onto self-
locating screw tabs.
9
11. Tighten screws.
1. Lower handle to floor to change belt.
2. Loosen, but do not remove, two screws to release
hood. Lift hood to remove.
Use GENUINE EUREKA replacement belt, 61120.
Look for the GENUINE EUREKA product symbol.
8
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How to Clear Hose Clogs
Note: Turn off the switch and unplug the
electrical cord before clearing hose.
1. Step on handle release.
2. Lower handle until cleaner is flat on the floor.
3. Turn the cleaner over so back side faces up.
Hose
Assembly
Attached
Wand
4. Lift cleaner and rest it against a support or
counter.
Hose
5. Pull upward on the attached wand portion of the hose
assembly and remove from the hose retainer.
Retainer
6. Check for clogs in the hose retainer and throughout
the hose assembly.
7. Use a tool that will not puncture the hose. Clear any
debris from the hose retainer or the hose assembly
that could restrict the air movement.
8. Flexing the hose may help loosen the clog.
9. After the clog is removed make sure the hose
assembly, and handle are reassembled onto the
unit.
10. If the clog is hard to remove, check the brush roll
area. Remove the hood and clear the hose inlet in
the brush roll area.
Filters in Filter Frame
HEPA Cartridge Filters
(Only for models with filter frame)
(Only for models with HEPA cartridge.)
Check the HEPA filters with each disposable dust bag
change. Replace twice a year or after every six bag
changes.
Check the filter each time dust cup is emptied or as needed.
Replace twice a year as needed.
Filter Frame plus
filter (depending
on your vacuum
model)
Latch
Filter Cartridge
(One complete
unit)
Filter
Filter
Frame
Tabs
To remove HEPA cartridge filters
1. Push down latch and pull filter cassette back.
2. Then lift filter up and remove.
To remove filters from filter frame.
1. Push down latch and pull filter frame back.
2. Then lift filter up and out of filter frame.
To replace HEPA cartridge filters
1. Place bottom tabs of filter cassette into slots.
2. Rotate filter toward cleaner.
To replace filters into filter frame.
1. Place new filter in filter frame. Place bottom tabs of filter frame
into slots.
3. Push upward on the latch to secure into
place.
2. Rotate filter frame toward cleaner.
3. Push upward on the latch to secure into place.
NOTE: To have the benefit of a sealed
HEPA system, you must use
one of the HEPA cartridge filter
systems.
Use GENUINE EUREKA replacement filters, HEPA ,
part no. 61500; Micron, part no. 60801.
9
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Motor Filter
THE EUREKA LIMITED WARRANTY
Check the motor filter with each disposable dust bag change.
Clean or replace as needed.
What This Warranty Covers
Your Eureka cleaner is warranted to be free from all defects in material and workmanship
in normal household use for a period of one year. The warranty is granted only to the
original purchaser and members of his or her immediate household. The warranty is
subject to the following provisions.
To Clean Motor Filter
What This Warranty Does Not Cover
1. Remove filter from inside bag compartment, lower left
side.
•
•
•
Parts of the cleaner that require replacement under normal use, such as disposable dust
bags, filters, drive belts, light bulbs, and brush roll bristles, impellers and cleaning.
Damages or malfunctions caused by negligence, abuse, or use not in accordance with
the Ownerʼs Guide.
2. Shake filter to remove excess dust. If necessary, the filter
Defects or damages caused by unauthorized service or the use of other than Genuine
Eureka parts.
can be cleaned by vacuuming with another cleaner.
3. Reinstall filter with stiff/printed side down. Slide under
back ledge and filter retainer. Install with colored/smooth
side down.
What The Eureka Company Will Do
The Eureka Company will, at its option, repair or replace a defective cleaner or cleaner
part that is covered by this warranty. As a matter of warranty policy, the Eureka Company
will not refund the consumerʼs purchase price.
Back Ledge
Filter Retainer
3
Warranty Registration
Please fill out and return the warranty registration card accompanying your cleaner.
3
Obtaining Warranty Service
To obtain warranty service you must return the defective cleaner or cleaner part along with
proof of purchase to any Eureka Authorized Warranty Station.
1 and 3
You will find the nearest location in the Yellow Pages, under “Vacuum Cleaners–Service
and Repair.” Be certain that the Warranty Station is “Eureka Authorized.”
For the location of the nearest Eureka Authorized Warranty Station or for service
information, telephone toll free:
USA: 1-800-282-2886
Mexico: 5670-6169
Canada: 1-800-282-2886
If you prefer, you can write to The Eureka Company, Service Division, 807 North Main
Street, Bloomington, Illinois 61701, USA. In Canada write to The Eureka Company, 866
Langs Drive, Cambridge, Ontario N3H 2N7.
If it is necessary to ship the cleaner outside your community to obtain warranty repair,
you must pay the shipping charges to the Eureka Authorized Warranty Station.
ReturnshippingchargeswillbepaidbytheWarrantyStation.Whenreturningpartsforrepair,
please include the model, type, and serial number from the data plate on the cleaner.
Micron and HEPA Exhaust Filters
(Only for models with the exhaust filter door)
Change micron or HEPA exhaust filter every 3 months.
To Replace Micron or HEPA
Exhaust Filter
Further Limitations and Exclusions
Any warranty that may be implied in connection with your purchase or use of the cleaner,
including any warranty of Merchantability or any warranty for Fitness For A Particular
Purpose is limited to the duration of this warranty. Some states do not allow limitations
on how long an implied warranty lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly provided
above. In no event shall Eureka be liable for any consequential or incidental damages
you may incur in connection with your purchase or use of the cleaner. Some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
1. Lower the handle. Open exhaust filter door; push toward
the left side.
2. Grasp filter and pull out.
3. Push new filter into cleaner, smooth side facing out.
4. Close exhaust filter door; push toward right side.
This warranty gives you specific legal rights. You may also have other rights which
vary by state.
Replace all filters with genuine Eureka replacement
filters.
GENUINE
EUREKA PRODUCT
Questions & Answers about Genuine Eureka Products
Q: Why should I use only Genuine Eureka paper bags, belts, and parts in my Eureka
vacuum cleaner?
A: Using Genuine Eureka Products, which are made to our exacting specifications
and engineered with emphasis on quality, performance, and customer satisfaction,
ensures the long life and cleaning efficiency of your vacuum cleaner. Overall, this
saves you money and helps to keep your home clean.
Exhaust
Filter
Door
Q: How can I be sure I am using only genuine Eureka products in my vacuum
cleaner?
A: Typically, packaged products and paper bags can be identified by a “Genuine Eureka
Product” symbol (see illustration above). For further identification assistance, you
may call our toll-free number, 1-800-282-2886, for the location of a nearby Eureka
Authorized Warranty Station.
Micron or
HEPA
Filter
Q: Are there any differences between “made to fit” or “imitation” and Genuine Eureka
paper bags, belts, and parts?
A: Yes, there are some very important differences in materials, quality, and reliability.
Many customers have mistakenly purchased “imitation” paper bags and parts
while thinking they purchased genuine. Unfortunately, many of these customers
discovered the differences after they experienced related difficulties.
Exhaust Filter
Door
2
For Genuine Eureka Value, Accept No Imitations!
3
THE EUREKA COMPANY
Bloomington, Illinois 61701
Household Warranty
10
abs 190
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HOW TO MAINTAIN (continued)
How To Change Light Bulb (only for models with a headlight)
NOTE: Turn off the power switch and disconnect the
electrical cord before changing light bulb.
1. Lower handle. Remove two screws from lens cover.
2. Pull lens cover from cleaner.
3. Pull light bulb and socket toward front.
4. Push light bulb into socket; turn to release.
5. Place new light bulb into socket; turn to secure.
6. Push light bulb and socket back so bulb will not touch lens
cover.
7. Replace lens cover.
8. Secure with two screws.
Use 15 watt replacement light bulb, part number 48815.
NOTE: Turn off the switch and unplug electrical cord before servicing.
Problem Solving
PROBLEM
CAUSE
SOLUTION
Electric Plug
Push plug securely into outlet.
Try another outlet.
Motor will not start
Check circuit breaker.
Thermal Cut Off
Filters
Refer to page 3 & 5.
Motor suddenly
stops
Clean or replace the filter(s). Hint: If picking up fine dust, the
filter may not look dirty but a fine substance tends to reduce
suction when it blocks the airflow through the filter(s).
Be sure hose adapter inserts into cyclonic cassette.
Does not clean the
carpet or floor.
Cyclonic Cassette
Be sure the cyclonic cassette is properly seated into the cassette
body. See page 4.
Empty cyclonic cassette. Note: There are two chambers in the
cyclonic cassette. The chamber with the screen will fill much
faster than the chamber with the cone. This is normal, when the
chamber with the screen is full, empty cyclonic cassette, do not
wait till the chamber with the cone is full. See page 7.
Replace a cut, loose or out of shape belt.
Snap the belt cap inside the hood if it comes loose.
Belt
Belt Cap
Brush Roll
Clean hair and thread from bristles and end cap area.
Replace brush roll if bristles are worn.
Hose
Remove any clogs from the hose that restrict the airflow. Check
short hose in the base and long hose. Refer to page 9.
Hose adapter has to seat inside the cyclonic cassette. Hint: Put
the hose in place before attaching the handle. The handle
secures the hose.
Hose Adapter
No suction at the
end of the hose.
Filter(s)
Clean or replace the filter(s). Hint: If picking up fine dust, the
filter may not look dirty but a fine substance tends to reduce
suction when it blocks the airflow through the filter(s).
Remove any clogs from the hose that restrict the airflow. Check
Hose
short hose in the base and long hose. Refer to page 9.
Replace light bulb.
Headlight not
working.
Light Bulb
Remove hood and clean debris or items from the brush roll area.
Replace a cut, loose or out of shape belt.
Brush Roll
Belt
Cleaner Height Setting
Noise from the
brush roll area.
Cleaner is hard to
push.
Put handle in operating position. Tilt the cleaner back to raise the
front wheels off the floor. Then turn the knob to a higher setting.
Belt
Replace a cut, loose or out of shape belt.
Cleaning height
Cleaner Height Setting
Hint: Put handle in operating position. Tilt the cleaner back to
knob will not turn.
raise the front wheels off the floor. Then turn the knob.
Call 1-800-438-7352 between 8:00 a.m. and 4:45 p.m., central
standard time, Monday through Friday. Know the model and
serial numbers when you call.
Missing parts.
Questions?
Call 1-800-282-2886 8 a.m. to 7:30p.m., (CST), Monday -
Friday and 10 a.m. to 6:30 p.m. (CST) Saturday. Know the
11
model and serial numbers when you call.
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